Zurich Personal Insurance
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Zurich Personal Insurance Employees
Johns Hopkins University - Krieger School of Arts & Sciences March 2011 - Present
CareFirst BlueCross BlueShield December 2008 - November 2010
Zurich Financial Services March 2002 - July 2008
Zurich Personal Insurance May 1999 - December 2001
Zurich North America - Strategic Alignment March 1997 - May 1999
Small Business Solutions October 1993 - March 1997
Skills
Process Improvement, Program Management, Strategic Planning, Management, Staff Development, Project Planning, Relationship Management, Event Planning, Project Management, Team Building, Budgets, Team Leadership, Leadership, Team Management, Customer Service, Marketing, Sales, Analysis, Business Process..., Training, Microsoft Excel, Public Speaking, CRM, Coaching, Account Management, Operations Management, Policy, Time Management, Healthcare
Education
Loyola University Maryland 2005 — 2008
MBA, Management
Sojourner-Douglass College 2001 — 2004
Bachelors, Administration
ActioNet, Inc. December 2014 - Present
Press Ganey Associates May 2014 - December 2014
General Dynamics Information Technology, Health and Civilian Solutions Division March 2010 - March 2014
CSC Consulting December 2009 - March 2010
Farmers Insurance December 2004 - June 2009
Farmers Insurance January 2000 - December 2004
Farmers Insurance 1998 - 2000
Zurich Personal insurance 1993 - 1999
Skills
Mainframe, Visio, Project Management, Analysis, Business Process, Help Desk Support, Leadership, Lotus Notes, Insurance, SDLC, Software Project..., PMP, SharePoint, Business Analysis, Program Management, Software Documentation, Testing, Management
Education
University of Baltimore 1990 — 1992
BA, English/Literature, 4.0
Marlboro College 1986 — 1988
English Literature of the Great War
Collectibles Insurance Services LLC April 2007 - Present
Benelogic 2004 - 2007
Marsh & McLennan Companies, Inc. 2002 - 2004
RewardsPlus 1997 - 2001
Zurich Personal Insurance 1992 - 1997
Marshal's 1991 - 1992
Jordan Marsh 1990 - 1991
Skills
Insurance, Property & Casualty..., Brokers, General Insurance, Underwriting, Employee Benefits, Account Management, Sales Management, New Business Development
Education
The University of Connecticut School of Business 1986 — 1990
Bachelors, Marketing
Foremost Insurance September 2010 - Present
Farmers/Foremost Insurance September 2005 - December 2009
Farmers Insurance October 2004 - September 2005
Farmers Insurance October 2003 - October 2004
Farmers Insurance December 2001 - October 2003
Zurich Personal Insurance September 1998 - December 2001
Zurich Personal Insurance November 1996 - September 1998
Skills
Insurance, Policy Analysis, Product Management, Business Intelligence, Supervisory Skills, Marketing Strategy, Business Analysis, Property & Casualty..., Underwriting, Commercial Lines, Casualty, Claim, General Insurance, Leadership, Umbrella Insurance, D&O, Training, Analysis, Legal Liability, Workers Compensation, Commercial Insurance, Professional Liability, Liability, Strategy, Claims Management, Term Life Insurance, Homeowners, Brokers, Life Insurance, Whole Life, Casualty Insurance
Education
St. Mary's College of Maryland 1987 — 1992
B.A., Economics
Element Fleet Management April 1999 - December 2014
Zurich Personal Insurance January 1998 - March 1999
PHH Arval August 1995 - December 1998
Westinghouse August 1985 - August 1995
Skills
Data Modeling, Data Warehousing
Education
Goucher College 1982 — 1983
Information Technology
McDaniel College 1964 — 1968
BA, Sociology
Office of the Comptroller of the Currency December 2012 - Present
Bank of America February 2008 - November 2012
Bank of America February 2007 - February 2008
Bank of America December 2001 - February 2007
Telenisus Corporation June 1999 - November 2001
Osprey Systems January 1997 - June 1999
Zurich Personal Insurance April 1993 - July 1997
Stegman & Company March 1991 - April 1993
Skills
CISA, Information Security..., IT Audit, CISSP, Information Security, PCI DSS, Risk Management, Business Continuity, Enterprise Risk..., Financial Risk, Operational Risk..., COBIT, Governance, Vulnerability Assessment, Security Audits, Risk Assessment, Security, Information Technology..., Penetration Testing, CEH, ITIL, Disaster Recovery, System Administration, Security Awareness, ISO 27001, Fraud, IT Management, Firewalls, Information Technology, Outsourcing, Computer Forensics, Operational Risk, AML, Sarbanes-Oxley Act, Computer Security, Privacy Law, Data Security, Business Continuity..., Vulnerability Management, Application Security, Cloud Computing, Internal Controls, COSO, Banking, Auditing, Identity Management, Sarbanes-Oxley, Internal Audit, SAS70, Basel II
Education
University of Maryland University College 1992 — 1997
BS, Management Information Systems
Eagle Investment Systems 2008 - April 2014
T. Rowe Price April 2004 - 2014
Magellan Behavioral Health November 2002 - April 2004
Advance PCS February 2001 - November 2002
First Nationwide Mortgage February 1999 - February 2001
Farmers Insurance, Zurich Personal Insurance, Maryland Insurance Group, Maryland Casualty October 1988 - January 1999
Zurich Personal Insurance 1989 - 1999
Zurich Insurance 1989 - 1999
Paine Webber 1984 - 1988
International Mortgage 1982 - 1985
Skills
SDLC, Requirements Gathering, Business Analysis, Requirements Analysis, Business Requirements, Visio, Project Management, Leadership, PMP, Business Intelligence, Enterprise Architecture, PMO, Vendor Management
Education
Catonsville Community College 1980 — 1983
Associate of Arts (AA), Data Processing
High School 1978 — 1980
Howard Hughes Medical Institute October 2001 - Present
Digex, Incorporated, Beltsville, Maryland 2000 - 2001
Zurich Personal Insurance 1993 - 2000
Skills
Grant Preparation, Appointment Scheduling, Budgets, Financial Analysis, Operations Management, SAP BW, Staff Supervision, Office Administration, Travel Arrangements, Non-disclosure..., Expense Budget..., Grants, Managerial Finance, Process Improvement, Research, Payroll, Spreadsheets, Access, Accounts Receivable, PowerPoint
Education
University of Phoenix 2000 — 2003
BS, Management
Farmers Group Inc. 2009 - 2013
Zurich North America 2006 - 2009
Farmers Insurance 2000 - 2006
Farmers Insurance 1999 - 2000
Zurich Personal Insurance 1996 - 1999
Skills
Project Management, Requirement Development, Staff Management, Underwriting, Collaborative Problem..., Insurance, Business Analysis, Property & Casualty..., Product Management
Education
Kutztown University of Pennsylvania
Bachelor of Science (BS), Psychology