Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Verizon Wireless Employees
Verizon Wireless June 2014 - Present
Verizon Wireless July 2013 - Present
Kohl's Department Stores 2013 - July 2013
Freelance June 2013 - June 2013
McDonald's Corporation 2012 - 2013
The Cedars 2012 - 2013
NotiUno 630 AM Radio Station 2012 - 2012
Micheo Music, Inc. 2010 - 2012
Presbyterian Church (USA) 2004 - 2011
Student Exchange Program Support , Sacred Heart University 2009 - 2010
Skills
Social Media, Creative Writing, Blogging, News Writing, AP Style, Time Management, PowerPoint, Microsoft Word, Online Journalism, Press Releases, Public Speaking, Customer Service, Social Networking, Media Relations
Education
Universidad del Sagrado Corazón 2007 — 2012
Bachelor of Arts (BA), Journalism
Aurea E Quiles Claudio High School 2004 — 2007
Diploma, Administrative Assistant Diploma
Management Leadership for Tomorrow June 2014 - Present
Loyola University Maryland September 2013 - Present
Loyola University Maryland September 2013 - Present
Mondelēz International June 2015 - August 2015
IMRE September 2014 - December 2014
Ignation Society January 2014 - December 2014
The ADVERTISING Club of NYC June 2014 - September 2014
Verizon Wireless June 2014 - August 2014
Pump It Up August 2011 - January 2013
Skills
Social Media, Public Relations, Brand Management, Teamwork, Microsoft Office, Organization, Communication, Team Building, Editing, Marketing, Leadership, Strategy, Management, Research, Public Speaking, PowerPoint, Social Networking, Microsoft Word
Education
Loyola University Maryland 2012 — 2016
Bachelor of Arts, Communication - Advertising/Public Relations
Universidad de Alcalá 2015 — 2015
Colts Neck High School 2008 — 2012
High School Diploma
Verizon Wireless April 2000 - Present
AirTouch 1997 - 2000
Interplay Entertainment Corp. 1993 - 1996
Skills
Mobile Devices, Competitive Analysis, Pricing, Marketing Strategy, Strategic Partnerships, Product Marketing, CRM, Product Management, Direct Marketing, Enterprise Software, Wireless, Brand Management, Market Planning, Customer Retention, Digital Direct Marketing, Mobile Phone Apps, Mobile Marketing, Video Games, Computer Games, Cross-functional Team..., Strategy, Management
Education
University of California, Los Angeles - The Anderson School of Management 1996 — 1998
MBA, High Technology Marketing
University of Chicago 1988 — 1992
BA, Economics
Verizon wireless 2011 - Present
Verizon Wireless 2006 - 2011
Verizon Wireless 2005 - 2006
Skills
Wireless, Cold Calling, Mobile Devices, Customer Experience, Sales, Solution Selling, Training, LTE, Employee Training, Sales Process, Telecommunications, Direct Sales, Customer Retention, Account Management, M2M, Team Leadership, Cellular Communications, Customer Satisfaction, Sales Operations, Customer Service
Education
Ulster County Community College 2004 — 2010
Business Administration and Management, General
Le' Flight '87 April 2013 - Present
MillionaireMindsetBillionaireBrains January 2011 - Present
Verizon Wireless August 2010 - June 2014
Tuskegee University June 2005 - May 2010
Skills
Microsoft Office, Microsoft Word, Public Speaking, Customer Service, Social Media, Microsoft Excel, Social Networking, PowerPoint, Team Building, Sales, Leadership, Access, Time Management, Customer Satisfaction, Event Planning, Marketing, Social Media Marketing, Team Leadership, Management
Education
Tuskegee University 2005 — 2009
Sales and Marketing, Specialized Sales, Merchandising and Marketing Operations
Carl Bechem GmbH April 2014 - Present
Verizon Wireless May 2012 - April 2014
Skills
Social Networking, PowerPoint, Leadership, Sales Management, Customer Service, Sports Marketing, Sales, Social Media, Time Management, Microsoft Word, Microsoft Office, Team Building
Education
Tusculum College 2008 — 2012
Bachelor of Arts (B.A.), Sports Management
Microsoft September 2014 - Present
Verizon Wireless June 2010 - August 2014
Renaissance Aquatics, Inc. January 2006 - June 2010
Skills
Wireless, Mobile Devices, Telecommunications, Customer Satisfaction, Solution Selling, Direct Sales, Customer Experience, Sales Process, VoIP, Cellular Communications, Sales Operations, Managed Services, Customer Retention
Education
UAG 1992 — 1997
Bachelor of Science (B.S.), Biology, Marine Sciences
Universidad Autónoma de Guadalajara 1992 — 1997
Bachelor of Applied Science (B.A.Sc.), Aquatic Biology/Limnology
IBM September 2015 - Present
Talent Plus, Inc. December 2012 - Present
Union College (Nebraska) May 2011 - Present
Talent Plus, Inc. May 2013 - September 2015
Lincoln Public Schools February 2013 - June 2013
Talent Plus, Inc. September 2011 - May 2013
Verizon Wireless July 2010 - August 2011
Union College (Nebraska) December 2009 - December 2010
Lincoln Public Schools January 2010 - June 2010
Union College (Nebraska) January 2009 - May 2010
Skills
Employee Selection, Recruitment/Retention, Talent Selection, Developing Talent, Talent Assessment, Leadership Development, Talent Management, Recruiting, Coaching, Public Speaking, Social Media, Team Building, Staff Development, Leadership, Talent Acquisition, Personnel Management, Succession Planning, Event Planning, Performance Management, Research, Organizational..., Employee Relations, HR Consulting, Teaching, Training, Strategic Planning, Non-profits, Human Resources, Management, Customer Service, Interviews, Employee Engagement, Executive Coaching, Editing, Public Relations, Business Development, Employee Training, Community Outreach, Job Analysis, Onboarding, PowerPoint
Education
University of Nebraska-Lincoln 2013 — 2015
Master of Science (MS), Leadership
Union College (NE) 2007 — 2010
Bacherlor of Arts, International Studies
Amazon October 2013 - Present
Amazon July 2012 - October 2013
Verizon Wireless 2009 - June 2012
Verizon Wireless 2006 - 2009
DIRECTV 2004 - 2006
West Teleservices 2003 - 2004
Skills
Customer Service, Negotiation, Relating to Clients, Helping Others Succeed, Coaching, Creative Writing, Fiction Writing, Team Building, Data Analysis, Computer/Technical..., Critical Thinking, Analytic Thinking, Performance Management, Troubleshooting, Hardware Installation, Technical Support
Education
Tulsa Community College
Studies, College/University Preparatory and Advanced High School/Secondary Diploma Program
Tulsa Technology Center-Broken Arrow Campus
Studies, Computer Programming
PSI Engineering, PPLC August 2014 - Present
Verizon Wireless November 2013 - May 2014
Sprint April 2011 - April 2012
Information Technology Services, Union College December 2010 - April 2011
Kenney Community Center, Union College STEP Program July 2008 - April 2011
Dresdner Kleinwort June 2007 - August 2007
Skills
PowerPoint, Spanish, Proposal Writing, Public Speaking, Photography, Microsoft Excel, Microsoft Office, Program Management, Customer Service, Engineering, Event Planning, Matlab, English, Microsoft Word, Social Networking, Photoshop, Leadership, OS X, Windows, AutoCAD, ArcGIS, Solidworks, Teamwork, Access, Data Analysis, Analysis, SolidWorks
Education
Union College 2006 — 2013
Bachelor of Science, Environmental Science
Manhattan Center for Science and Mathematics High School 2002 — 2006
High School Diploma
Fiserv EFT December 2013 - Present
United Parcel Service May 2013 - December 2013
Verizon Wireless May 2011 - October 2012
Bank of New York Mellon November 2009 - September 2011
Express Scripts April 1999 - April 2009
Medco April 1999 - October 2001
Dun & Bradstreet February 1997 - December 1998
DUN & BRADSTREET January 1994 - January 1998
Skills
Software Project..., CICS, Application Architecture, MQ, COBOL, Software Development, Software Design, SQL, Logical Data Modeling, DB2/SQL, Waterfall, IBM Mainframe, Application Design, Syncsort, QMF, Fileaid, JCL, Procs, IBM Utilities, Intertest, xpediter, SPUFI, Endevor, VSAM, TSO, CMS, Healthcare, Manufacturing, Order Entry, Mainframe Applicaton..., z/OS, Easytrieve, Process Improvement, Message Queue, Endeavor, Requirements Analysis, Databases, DB2, Agile Methodologies, Commercial Banking, Expediter, Microsoft Office, SDLC
Education
Union County College 1984 — 1988
Associate of Arts, Business Computer Information Systems
Chubb 1980 — 1982
Certificate, Business/Computers
Verizon Wireless September 2008 - Present
Verizon Wireless August 2002 - August 2008
Verizon Wireless 2000 - 2002
AirTouch 1996 - 2000
US West, NewVector Group Inc. 1992 - 1996
United States Air Force May 1984 - April 1990
Skills
Wireless, Telecommunications, Computer Network..., Network Engineering, Wireless Networking, Network Design, VoIP, LTE, IP, Network Architecture, CDMA, MPLS, Cellular Communications, Vendor Management, Ethernet, WAN, Cisco Technologies, TCP/IP, Mobile Devices, Managed Services, Switches, SIP, Unified Communications, Routing, Microwave, T1, QoS, ATM networks, Fiber Optics, Telephony, WiFi, Networking, System Deployment, Mobile Communications, WiMAX, UMTS, 3G, LAN-WAN, Routers, Frame Relay, DWDM, RF, GSM, Optical Fiber, Broadband, 4G, SS7, Wireless Broadband, Mobile Technology, BGP
Education
University of Southern California 1987 — 1989
MS, Systems Management
United States Air Force Academy 1980 — 1984
BS, Engineering
Verizon Wireless June 2010 - Present
Pen-Link Ltd June 2009 - May 2010
Wells Fargo February 2008 - June 2009
Horizon Distributing August 2006 - February 2008
Exmark Mfg Co Inc September 2004 - August 2006
General Accounting Office January 2001 - April 2003
Skills
Customer Service, Team Building, Process Improvement, Negotiation, Strategic Planning, Coaching, Microsoft Office, Budgets, Team Leadership, Sales, SQL, Microsoft Excel, Marketing Strategy, CRM, Networking, Social Networking, Social Media, Advertising, Account Management, Six Sigma, Training, Customer Satisfaction, Leadership, SAP, New Business Development, Analysis, Time Management
Education
Universidad Autónoma de Centro América
Licenciature, Industrial Engineering
Universidad Autonoma de Centro America (Independent University of Central America
Bachelor of Science, Industrial Engineering
University of Mississippi August 2013 - Present
Shelby County Schools August 2009 - May 2013
Verizon Wireless June 2007 - August 2009
Younger Associates August 2005 - May 2007
Skills
Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, HTML, Sales, Marketing, Sports Marketing
Education
University of Mississippi 2013 — 2017
Union University 2009 — 2011
Master of Arts in Education, 4.0 GPA
Union University 2008 — 2010
Master of Business Administration (M.B.A.), 3.8 GPA
Union University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Verizon Wireless August 2005 - Present
Skills
Data Analysis, Instructor-led Training, Management, Training, Performance Management, Project Management, Curriculum Design, Employee Training, Blended Learning, Curriculum Development, Program Management
Education
University of Phoenix 2011 — 2016
Master's degree, Adult Education and Training
Tuskegee University 1989 — 2004
BS, Business Administration
AT&T September 2008 - Present
Centennial de Puerto Rico August 2007 - September 2008
Verizon Wireless November 2004 - May 2006
Skills
Wireless, Telecommunications, VoIP, Cellular Communications, Unified Communications, Call Centers, Mobile Devices, Direct Sales, Customer Retention, Customer Experience, Managed Services, Solution Selling
Education
Universidad del Sagrado Corazón 1988 — 1991
Communication and Media Studies
Colegio Presbiteriano de Puerto Nuevo 1986 — 1988
ADP June 2004 - Present
Verizon Wireless March 2001 - June 2004
Skills
Account/Vendor Managemen, Contract Administration, Purchasing:, Customer Service, Automotive, Inventory Management, Payroll, Fleet Management, Problem Solving, Process Improvement, Account Management, Negotiation, Contract Negotiation, Vehicles, Procurement, Strategic Planning, Microsoft Office, Excel, Mentoring, Employee Relations, Program Management, Cost Reduction, Automobile, Business Management, Administration, Business Manageemnt, Fleet Information..., Logistics, Management, Purchasing, Risk Management, Strategic Financial..., Contract Management, Sales, Project Management, Team Building, Human Resources, Forecasting, Pricing, Vendor Management, Customer Retention, Sales Management, New Business Development, Sales Operations, Business Planning, Cross-functional Team..., Leadership, Time Management, Team Leadership, Outsourcing
Education
NAFA
CAFM, Automotive Fleet Management
Union County College
Business Administration
Union County Technical School
Associate's Degree, Automotive Repair Certification
PINKERTON ACADEMY August 2015 - Present
Public eat+drink March 2013 - June 2015
North Adams Public Schools August 2012 - June 2015
Verizon Wireless October 2011 - September 2012
Union Graduate College March 2011 - June 2011
Rensselaer Polytechnic Institute 2009 - 2010
New York Independent System Operator June 2009 - August 2009
Union College September 2005 - June 2009
Petricca Industries 2007 - 2009
Skills
Leadership, Critical Thinking, Teamwork, Integrity, Determination, Microsoft Excel, Staff Development, Public Speaking, Data Analysis, Fundraising, Research, Marketing, Lean Thinking, Six Sigma, Net Promoter Score, Inspiration, Customer Service, Sales, Creativity, Troubleshooting, Telecommunications, Higher Education, Office Administration, Power Markets, Mathematics, Economics, Business Process..., Business Analysis, Microsoft Office, Mac, Education, Recruiting
Education
Union Graduate College 2007 — 2011
Master of Business Administration (M.B.A.), Business
Union College 2005 — 2009
Bachelor of Science (B.S.), Mathematics, Economics
Verizon Wireless November 2014 - Present
Universidad de Murcia October 2013 - Present
Drury Hotels March 2013 - October 2013
Valdosta State University Men´s Basketball August 2009 - May 2013
Skills
Customer Service, Management, Spanish-speaking, English, French, Translation, Teaching
Education
Universidad de Murcia 2013 — 2014
Master's degree, Editorial Translation
Valdosta State University 2008 — 2013
Bachelor of Arts (B.A.), Criminal Justice and Spanish
The Hartford September 2013 - Present
Sprint July 2012 - September 2013
Verizon Wireless June 2011 - April 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Project Management, Process Improvement
Education
Tulsa Community College 1996 — 2005
Associate's degree, Journalism/Mass Communications
Lenzing Fibers May 2012 - Present
Huntsman Advanced Materials October 2011 - May 2012
Verizon Wireless October 2010 - February 2011
Ryla Teleservices Inc August 2009 - October 2010
Champion Technologies June 2007 - June 2008
Schlumberger-Dowell July 2006 - February 2007
Skills
Analysis, Call Centers, Chemical Engineering, Continuous Improvement, Factory, Customer Service, Human Resources, Leadership, Management, Petrochemical, Process Engineering, Software Documentation, Team Building, Testing, Training, Troubleshooting, Engineering, Process Improvement, Manufacturing
Education
Tuskegee University 2000 — 2005
Bachelor of Science Degree, Chemical Engineering
Tulsa Community College August 2009 - December 2012
National August 2009 - April 2012
Verizon Wireless May 2000 - September 2001
US Cellular-Answer Wireless January 1998 - April 2000
Neill Corporation March 1995 - December 1997
Skills
Photography, Photoshop, Direct Marketing, Healthcare, Social Media, Cpr Certified, PowerPoint, Babies, Advertising, Microsoft Office, Critical Thinking, Social Networking, Social Media Marketing, Medical Records, Patient Education, Marketing, Health Education, Microsoft Word, Customer Service, Research, Public Speaking, Direct Patient Care, Home Care, Event Planning, Nursing, Team Building, Leadership, BLS, Nursing Education, Hospitals, CPR Certified
Education
Tulsa Community College 2009 — 2012
Nursing (RN)
Central New Mexico Community College 2005 — 2008
Registered Nursing/Registered Nurse
Claro Puerto Rico December 2007 - Present
Claro Puerto Rico 2005 - 2007
Verizon Wireless July 2001 - 2005
Skills
Broadband, Telecommunications, Wireless, IP, VoIP, IPTV, UMTS, Team Leadership, Strategic Planning, PowerPoint, Financial Analysis, Security, Mobile Devices, Telecommunications..., Telecommunications...
Education
Universidad de Puerto Rico 1989 — 1994
BA, Comunicaciones
Universidad de Puerto Rico 1989 — 1991
Grado Asociado, Publicidad Comercial
Verizon Wireless May 2010 - Present
Chase Home Finance 1999 - 2008
JPMorgan Chase Bank, NA 1999 - 2008
Skills
Windows Server, TCP/IP, Vendor Management, Disaster Recovery, Citrix, Active Directory, VPN, Servers, DHCP, DNS, Hardware, Management, Networking, Technical Support, Troubleshooting
Education
The Chubb Institute 1998 — 1999
Diploma, Computer Technical Support
Union County College 1992 — 1993
Master's degree, Artes Publicitarias
Universidad Autónoma de Santo Domingo 1983 — 1989
Artes Publicitarias
Verizon Wireless June 2014 - Present
Alliance Beverage September 2013 - May 2014
Alliance Beverage January 2013 - September 2013
AT&T June 2010 - December 2012
Diageo May 2006 - December 2009
Lufthansa October 2004 - May 2006
KLM September 2003 - September 2004
Education
University of Phoenix 2010 — 2012
MBA in Business Administration, Business Administration and Management, General
Universidad 'Santa María' 1996 — 2003
BA in Business Administration, Business Administration and Management, General
Verizon Wireless 2010 - September 2013
Verizon Wireless 2002 - 2010
Sprint 1995 - 2001
Sprint 1992 - 1995
Skills
Team Leadership, Customer Service, Customer Retention, Training, Hiring, Technical Support, Supervisory Skills, Management, Recruiting, Customer Experience, Sales, Project Management, Marketing, Telephone Skills, Leadership Development, Customer Acquisition, Wireless, Coaching, Data Entry, Team Building, Cold Calling, Troubleshooting, Employee Training, Telecommunications
Education
Technical Training Center(TTC) Santa Clara 1990 — 1991
Tyler Junior College
Verizon Wireless August 2014 - Present
Verizon Wireless April 2011 - August 2014
Verizon Wireless January 2009 - April 2011
Verizon Wireless August 2008 - October 2008
Verizon Wireless January 2007 - August 2008
Verizon Wireless March 2006 - January 2007
Verizon Communications August 2004 - January 2006
SBC Communications July 2000 - June 2004
SBC Communications January 1999 - July 2000
SBC Communications August 1996 - January 1999
Skills
Telecommunications, Wireless, Call Centers, Vendor Management, Process Improvement, Cross-functional Team..., Customer Satisfaction, Customer Experience, Team Leadership, Operations Management, Customer Retention, Customer Service, Project Management, Account Management, Management, Team Management, Sales Operations, Recruiting, Quality Assurance, Employee Training, Coaching, Analysis, Forecasting, Sales, Strategic Planning, Human Resources, Project Planning, Training, Time Management, Troubleshooting, Mobile Devices, Solution Selling, Program Management, Business Process, Team Building, Data Analysis, Contract Negotiation, Inventory Management, New Business Development, Employee Relations, Leadership Development, Sales Process, Change Management, B2B, Performance Management, Direct Sales, Leadership, Sales Management, Business Process..., Budgets
Education
Universidad de Guadalajara 1986 — 1991
Doctor of Dental Surgery (DDS), Dentistry
Strayer University
BA, Business Administration and Management, General
Fojt Land Services, LLC/King Pipeline Services, LLC June 2013 - Present
Verizon Wireless February 2009 - May 2014
Alltel Wireless 2004 - 2009
Alltel Communications January 2000 - January 2004
Skills
B2B, Sales Process, Sales, Telecommunications, Direct Sales, Wireless, Cold Calling, Management, M2M, Customer Experience, Solution Selling, Quotas, Customer Retention, Selling, Oil & Gas, Project Management, Public Relations, Right-of-Way Acquisition, Title Searches
Education
University of North Texas 1997 — 1999
Robert E. Lee High School
Tyler Junior College
Verizon Wireless July 2014 - Present
Sprint Nextel June 2007 - April 2014
Nextel May 2004 - June 2007
Nextel August 2002 - May 2004
Metrocall, Inc. October 2000 - August 2002
Metrocall, Inc March 1991 - October 2000
Andersen Corporation March 1988 - March 1991
Skills
Consultative Selling, Wireless, Contract Negotiations, Solution Selling, Direct Sales, Channel Management, Salesforce.com, Sales Management, B2B, Customer Relations, Account Management, Strategic Planning, Telecommunications, Selling, Contract Negotiation, Managed Services, Customer Service, Unified Communications, Enterprise Software, Sales Process, Channel Partners, Sales
Education
West Virginia University 1983 — 1987
Int'l Marketing, International Business and Marketing
Universidad Complutense de Madrid 1984 — 1984
Study Abroad Program, Communications
BC Consulting November 2011 - Present
Alcatel-Lucent July 2009 - April 2010
Alcatel April 2006 - January 2009
Alcatel-Lucent 2006 - September 2008
Alcatel March 2000 - April 2006
GTE Wireless 1993 - 2000
Verizon Wireless 1997 - 1998
GTE Mobilnet 1990 - 1997
GTE 1983 - 1987
GTE/Corning Glass Works 1980 - 1983
Skills
Pricing, Contract Negotiation, Telecommunications, Wireless, Product Management, Solution Selling, Product Marketing, Product Development, Strategy, Mobile Devices, Go-to-market Strategy, Business Development, IP, Program Management, Management, New Business Development, Sales, Strategic Partnerships, Cross-functional Team..., Marketing, Managed Services, Vendor Management, Team Leadership, Business Strategy, VoIP, Channel Partners, Start-ups, Competitive Analysis, CRM, Leadership, Integration, Professional Services, Cloud Computing, SaaS, Ethernet, Pre-sales, Unified Communications, Enterprise Software, LTE, MPLS
Education
University of Rhode Island - College of Business Administration 1979 — 1981
MBA
United States Military Academy at West Point 1967 — 1971
BS Eng
Verizon Wireless March 2015 - Present
Chi Omega Sorority January 2015 - April 2015
University of Arkansas at Little Rock June 2012 - April 2015
University of Arkansas at Little Rock August 2011 - May 2014
Skills
Marketing, Communication, Foreign Languages, Spanish, German, Photography, Organizational..., Problem Solving, Time Management, Team Leadership, Charismatic Leadership, Self-confidence, Easily Adaptable, Adobe Creative Suite, Creativity Skills, Teamwork, Innovation Management, Social Media, Social Networking, Public Speaking, Research, Advertising, Event Planning, Leadership, Customer Service
Education
University of Arkansas at Little Rock 2011 — 2015
Bachelor of Arts (B.A.), Marketing
Universidad de Salamanca 2014 — 2014
International Business
Max Beckmann Oberschule 2009 — 2011
Interstate Hotels & Resorts July 2013 - Present
Chartwell Hospitality March 2013 - July 2013
The Retail Outsource 2012 - 2013
AT&T Mobility May 2010 - November 2012
Verizon Wireless July 2006 - May 2010
T-Mobile May 2004 - May 2006
Gateway November 1997 - May 2004
Sears, Roebuck and Co. October 1995 - November 1997
Aflac May 1995 - November 1997
Terminix March 1994 - March 1996
Skills
Wireless, Telecommunications, Direct Sales, Mobile Devices, Customer Retention, Solution Selling, Cellular Communications, Customer Experience, Customer Satisfaction, Sales Operations, Cold Calling, Account Management, Sales Process, Sales, Sales Management, VoIP, Mobile Technology, Quotas, LTE, Management
Education
Union University 1985 — 1989
Bachelor of Arts (B.A.), Religion/Religious Studies
Mid-America Baptist Theological Seminary 1991 — 1993
Not Complete, Master of Divinity
Merck July 2015 - Present
Merck September 2013 - July 2015
Merck July 2011 - September 2013
Merck July 2007 - July 2011
PRTC/Claro April 2002 - June 2007
Verizon Wireless April 1998 - March 2002
GTE 1995 - 1997
Skills
Accounting, Financial Analysis, Forecasting, Business Planning, Team Leadership, Internal Controls, Process Improvement, Budgets, Business Analysis, Microsoft Excel, Microsoft Word, PowerPoint, Access, SAP, Project Management, Cost Accounting, Analysis, Financial Accounting, Project Planning, Business Process..., Pricing, Change Management, Cross-functional Team..., IFRS, Tax, Finance, Six Sigma, Financial Audits, Internal Audit, Strategic Financial..., Sarbanes-Oxley Act, Auditing, Consolidation, Leadership, Managerial Finance, Strategic Planning, US GAAP, ERP, Financial Reporting, Hyperion Enterprise, Financial Modeling, Management, Risk Management, Business Strategy, Sales, Financial Forecasting, Shared Services, Due Diligence, Variance Analysis, Human Resources
Education
Universidad de Puerto Rico 1988 — 1992
Bachelor Degree in Business Administration, Accounting
Academia Sagrado Corazón
SCNA July 2013 - Present
Lowe's 2011 - 2012
Verizon Wireless 2006 - 2011
The Home Depot 2004 - 2006
Skills
Analytical Abilities, Technical Writing, Team Management, Analytical Skills, Analysis
Education
US Air Force Academy 1990 — 1994
BS, English
Verizon Wireless January 2011 - February 2015
Verizon Wireless October 2010 - December 2010
Verizon Wireless October 2007 - October 2010
Skills
Call Center, Human Resources, PeopleSoft, Employee Relations, Customer Experience, Customer Satisfaction, Workforce Management, Customer Service, Recruiting, Outlook, Conflict Resolution, Talent Acquisition, HR Policies, Software Documentation, Personnel Management
Education
University of Phoenix 2008 — 2011
Masters, Human Resource Management
University of Phoenix
Master of Science, Human Resource Management
Tuskegee University 2001 — 2007
BS, Political Science
Tuskegee University 2001 — 2007
Bachelor of Science (BS), Political Science
Verizon Wireless May 1995 - Present
Johnson & Johnson 1990 - 1994
Philips Lighting 1986 - 1990
Skills
Windows Server, Technical Support, TCP/IP, Server Administration, Microsoft Certified..., Troubleshooting, SharePoint, Operating Systems, Virtualization, Wireless, Telecommunications, Linux, Vendor Management, Integration, SDLC, Unix
Education
Tusculum College 1976 — 1980
BA
Verizon August 2015 - Present
Verizon Wireless May 2014 - August 2015
Verizon Wireless November 2007 - May 2014
Adecco January 2006 - October 2007
Adecco Puerto Rico January 2005 - January 2006
Skills
Business Intelligence, Telecommunications, Management, Sales, Account Management, Wireless, Solution Selling, Leadership, Mobile Devices, Sales Management, Customer Satisfaction, Sales Operations
Education
Universidad del Turabo 2001 — 2005
Bachelor of Education (B.Ed.), Spanish and Iberian Studies
Tarkett April 2015 - Present
Osborn International October 2011 - Present
Verizon Wireless November 2006 - October 2011
agroinex August 2005 - December 2005
Skills
Sales, Customer Service, Market Research, Spanish, SAP, Inventory Management, Retail, Telephone Skills, Teamwork, Sales Management, Process Improvement, Product Development, Microsoft Office, Negotiation, Training, Team Building, Sales Operations, Marketing Strategy, Account Management, Business Strategy, Management, Strategic Planning, Cross-functional Team..., Employee Training, Microsoft Excel, Data Entry, Pricing, Logistics, Leadership, Purchasing, Administrative..., Microsoft Word, PowerPoint, SAP CRM, Sage CRM, Translation, Customer Oriented, NAFTA, Export, Merchandising, Research, Order Processing, Inventory Control, Manufacturing, Customer Satisfaction, Marketing, Continuous Improvement, Forecasting, New Business Development, Program Management
Education
Universidad del Valle de Atemajac 2001 — 2004
International Commerce Minor in Marketing, International Business
Universidad del Valle de Atemajac 2001 — 2004
International business, International Business
Verizon Wireless July 2012 - Present
Verizon Wireless February 2011 - July 2012
Skills
Telecommunications, Wireless, Mobile Devices, LTE, Call Centers, Cellular Communications, Direct Sales, Customer Retention, Solution Selling, Customer Experience, Leadership, Team Leadership, Customer Satisfaction, Sales Operations, Sales Management, Sales, Team Building, Microsoft Office, Account Management, Customer Service, Retail, Cold Calling, Coaching
Education
Tuskegee University
Bachelor of Science (BS), Business Administration and Management, General
Verizon Wireless July 2014 - Present
Cablevision November 2011 - July 2014
Gio Night Owl Entertainment (GNO Ent) February 2011 - April 2012
Time Warner Cable June 2008 - March 2011
1800Mattress June 2007 - December 2007
BellSouth & NBC News December 2004 - March 2005
Skills
Customer Service, Customer Retention, Call Centers, Troubleshooting, VoIP, Process Improvement, Software Documentation, Customer Experience, Negotiation, Outlook, Customer Satisfaction, Microsoft Office, Technical Support, Direct Sales, Telephony, Microsoft Excel, Social Networking, Wireless, Sales Operations, Sales, Microsoft Word, Sales Process, Telephone Skills, Solution Selling, Computer Hardware, Avaya, Broadband, Telecommunications, Social Media, Training, Software Installation, Leadership, IVR, Cable Modems, Ethernet, Windows, Customer Support, Facebook, Cellular Communications, Cable Television, Telecommunications..., Marketing, Team Leadership, Time Management, Team Building, Sales Management, Account Management, Cross-functional Team...
Education
Universidad APEC 2002 — 2004
Associate's degree, Commercial and Advertising Art
Colegio APEC Pre Universitario 1997 — 2001
Graphic Arts, Commercial and Advertising Art
Guidant Financial Group February 2014 - Present
HRnovations February 2013 - October 2013
Verizon Wireless July 2009 - June 2012
Nintendo of America September 2006 - June 2009
Fiesta Casino Guayana April 2002 - September 2005
Banco del Orinoco January 1995 - March 1999
Skills
Accounts Receivable, Accounting, Payroll, Customer Service, Outlook, Call Center, Spanish, Microsoft Excel, PowerPoint, QuickBooks, Call Centers, Microsoft Word, Cash Management, Social Networking, Access, 10 Key, Account Reconciliation, Data Analysis, Research, Peachtree, ADP Payroll, Great Plains Software, Team Leadership, PeopleSoft, Management, Bookkeeping, Employee Benefits, Cash Flow, Customer Retention, Analysis, Time Management, Budgets, Training, Risk Assessment, Financial Analysis, Collections, Negotiation, Inventory Control, Data Entry, AS400 system, Administrative..., Finance, Auditing, Financial Reporting, SAP Crystal Reports, Accounts Payable
Education
Bellevue College 2008 — 2012
Associate in Arts (AA) with High Distinction, Accounting, 3.88 GPA
Universidad Catolica Andres Bello 2000 — 2003
Bachelor of Arts (BA), Accounting
Mitchell International 2013 - 2013
Cricket Communications 2006 - 2012
Sprint 2005 - 2006
AT&T Wireless 2003 - 2005
Microsoft 2001 - 2003
Verizon Wireless 1996 - 2001
Skills
Product Management, Product Marketing, Mobile Devices, Wireless, Go-to-market Strategy, Product Launch, Cross-functional Team..., Telecommunications, Product Lifecycle..., Product Planning, Consumer Research, Business Development, Global Operations, Strategic Planning, CRM, Program Management, Product Development, Strategy, Enterprise Software, Sales Operations, Contract Negotiation, Brand Management
Education
University of California, Los Angeles - The Anderson School of Management
MBA, Marketing, Telecom
University of California, Los Angeles
BA, Political Science
InterGlobal May 2013 - Present
Convergys February 2013 - April 2013
Third Presbyterian Church November 2010 - December 2012
Macy's Credit Collections Services September 2009 - August 2010
Verizon Wireless September 2007 - July 2009
Skills
10 Key, Customer Support, Retail, Typing, Office Equipment, Driving License, People Skills, Training Delivery, Fast Learner, Teamwork, Team Leadership, Professional Experience, Schedules, Human Resources, Data Entry, Call Center, Collections, Management, Customer Service, Sales, Microsoft Excel, Customer Satisfaction, Customer Experience, Team Building, Customer Retention, Marketing, Event Planning, Training, Recruiting, Outlook, Microsoft Word, Time Management, Troubleshooting, Telecommunications, Leadership, Strategic Planning, Coaching, Account Management, Public Speaking, Inventory Management, Process Improvement, Social Networking, Public Relations, Research, Social Media, Marketing Communications, Marketing Strategy, Wireless, Fundraising, Microsoft Office
Education
University of Missouri-Saint Louis 2010 — 2014
Bachelor of Arts (B.A.), Communication; Public Relations, Advertising, and Applied Communication
Tyler Junior College 2003 — 2005
Associate of Arts (A.A.), Speech Communication and Rhetoric
NS Controls, Inc. September 2012 - Present
Verizon Wireless September 2011 - September 2012
Sears February 2004 - October 2011
Sears Holdings Corporation August 2002 - February 2004
Sears January 2002 - January 2004
Whataburger January 2000 - January 2002
Skills
Engineer in Training, Microsoft Word, Microsoft Excel, Microsoft Office 2007, Matlab, C++, Mathematica, Pspice, Labview, Visual Basic, Assembly Language, Spanish-English
Education
University of Texas at Tyler 2006 — 2011
Bachelor of Science (BS), Electrical and Electronics Engineering
Tyler Junior College 2002 — 2006
Associate of Science (A.S.), Computer Science
Verizon Wireless March 2010 - Present
TechHealth-Workers Comp August 2009 - January 2010
Citibank (Banamex USA) February 2007 - August 2009
IDT Corp January 2003 - January 2005
Acelera Networks of Puerto Rico August 2002 - January 2003
Skills
Spanish, Customer Service, Team Building, Microsoft Office, Research, Computer Hardware, Computer Repair, Wireless Services, Wireless Security, Information Management, Information Security..., Telecommunications, Cooperative, Billing, Problem Solving, Customer Relations, PowerPoint, Troubleshooting, Excel, Windows, Team Leadership, Documentation, Access, Administration, Coaching, Teamwork, Customer Satisfaction, Word, Outlook, Call Center, Team Management, Account Management, Inventory Management, Business Planning, Process Improvement, Retail, Security, Visio, Business Strategy, Operating Systems, Analysis, English, Social Media, Database Administration, Sales Management, Program Management, Spanish translation, Sales, Networking, Customer Retention
Education
ITCAP 2013 — 2014
Network Plus, Computers Technology, 4.0
ITCAP 2013 — 2013
A+ Certification, Computer Technology/Computer Systems Technology
University of Phoenix 2010 — 2012
Master's degree, Management Information Systems, General, 3.50 GPA
University of Puerto Rico 2002 — 2006
Bachelor of Arts (BA), Cooperative Administration, 3.30 GPA
Enabling, Disabling & Networking 2000 — 2001
Certification, High School Certificate of Competence Program
Verizon Wireless 2004 - Present
Verizon Wireless 2002 - 2004
Verizon Wireless 2000 - 2002
Bell Atlantic Mobile (d.b.a. CellularOne) 1995 - 2000
OneComm Communications (CenCall) 1993 - 1995
US Army 1979 - 1993
Skills
Crisis Management, Staff Development, IT Management, Wireless, Vendor Management, New Product Development, ISO 17025, Quality Management, Product Development, IP, Team Building, CDMA, Mobile Devices, Integration, LTE, Team Leadership, Program Management, Cross-functional Team..., VoIP, Telecommunications, Management, Cellular Communications, Wireless Networking, Budgets, Leadership, Performance Management, Start-ups, Project Management, Process Improvement, Customer Experience, Network Engineering, GSM, Networking, Network Design, 4G, Competitive Analysis, Managed Services, Analysis, Troubleshooting, Call Centers, Product Management, Computer Network..., Strategic Planning
Education
University of Phoenix 1998 — 2000
MBA, Technology Management
United States Military Academy at West Point 1982 — 1986
Bachelor of Science (BS), EE: Computer Engineering
Verizon Wireless December 2014 - Present
Geosic IT Solutions March 2000 - Present
FireHost August 2013 - May 2014
Newtek Business Services September 2007 - December 2009
Dell August 2006 - September 2007
GoDaddy March 2004 - January 2006
Skills
Network Security, Server Administration, Computer Security, Windows Server, Active Directory, Network Administration, Linux Server, Enterprise Software, Small Business IT..., Salesforce.com, Strategic Partnerships, Hardware Support, A+ Certified, Audio Visual Integration, Desktop Deployment, Server Architecture, Hardware Diagnostics, Hardware Installation, Sales, VMware, Servers, Software Installation, MySQL, SQL, Microsoft SQL Server, WiFi, Java, Information Security, Information Security..., Print Servers, IIS, Apache, Data Security, Account Management, Cloud Computing IaaS, DNS, IT Sales, HIPAA, PCI DSS, Sales Process, Lead Generation, Analytics, New Business Development, Management, Project Management, IT Service Management, Technical Support, Cloud Computing, Solution Selling, Windows
Education
University of Advancing Technology 1998 — 2001
B.S., Advancing Computer Science
Universidad de Santiago de Compostela 2010 — 2011
Bachelor of Science (BSc), Network and System Administration/Administrator
Breeze Ever Clothing Line June 2015 - Present
Caribbean Postal Customer Council April 2014 - 2015
Medical Card System Inc. February 2010 - October 2014
LinkActiv January 2001 - February 2010
Verizon Wireless February 1999 - January 2001
Walt Disney World March 1997 - February 1999
Skills
Microsoft Office, Leadership, Marketing, Advertising, Customer Service, Strategic Planning, Microsoft Excel, Marketing Strategy, Management, Social Media Marketing, Microsoft Word, Teamwork, Marketing Communications, Communication, Marketing Management, Public Relations, Employee Relations, Human Resources, Sales Management
Education
Universidad del Sagrado Corazón 2011 — 2013
Master's degree, Public Relations/Image Management
Universidad Del Este 2007 — 2009
Bachelor of Business Administration (BBA), Marketing
Verizon Wireless August 2014 - Present
ETTL Engineers and Consultants June 2011 - June 2014
Trinity Habitat for Humanity August 2008 - August 2009
Smith Pierce Construction March 2005 - August 2008
United States Air Force February 2001 - February 2005
Skills
Management, Outstanding..., Employee Training, Microsoft Office, Teamwork, Volunteer Management, Inspection, Written Communication, Purchasing, Customer Service, Construction, Organizational...
Education
University of Texas at Tyler
Bachelor’s Degree, Business Administration, Management and Operations
Tyler Junior College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Core Curriculum
Van High School, Van, TX 1994 — 1997
High School, Mathematics and Science Focus, Honor Graduate
Verizon Wireless June 2009 - Present
AT&T Mobility January 2004 - November 2008
New Horizons Computer Learning Centers 1998 - 2002
Skills
Wireless, Telecommunications, Mobile Devices, Sales Management, Strategic Partnerships, Direct Sales, Solution Selling, Leadership, Team Leadership, Sales, Sales Process, Sales Operations, Account Management, Management, Salesforce.com, Customer Retention, Customer Experience, Cold Calling
Education
Union College 1998 — 2000
International Leadership
Western New England College 1992 — 1996
Bachelor Of Science, Business Management
Verizon Wireless April 2012 - Present
Verizon Wireless October 2010 - April 2012
Urologic Specialists of Oklahoma January 2010 - October 2010
Sprint September 2007 - March 2010
Sprint February 2006 - August 2007
Nextel June 2005 - February 2006
On-Co Comunications June 2003 - June 2005
Go Totally Wireless March 2001 - June 2003
Western Wireless August 2000 - March 2001
CELLULAR & more February 1995 - May 2000
Skills
Wireless, Sales, Customer Service, Customer Satisfaction, Direct Sales, Account Management, Retail, Customer Retention, Team Building, Selling, Telecommunications, B2B, Sales Management, Microsoft Office, Microsoft Excel, Cold Calling, Mobile Devices, Troubleshooting, Team Leadership, Contract Negotiation, New Business Development, Outlook, Public Speaking, Microsoft Word, PowerPoint, Project Planning, Recruiting, Process Scheduler, Group Development, Blackberry, LTE, Merchandising, Wireless Communications..., Problem Solving, Excel, Group Management, Customer Relations, Scheduling, Planning, Word, Leadership Development, Social Networking, Social Media Marketing, Forecasting, Written Communication, Oral Communication, iPhone, Android
Education
Bellevue University 2010 — 2013
Bachelor of Science (B.S.), Professional Retail Sales and Marketing
Tulsa Community College 2007 — 2009
Associates, Chemistry
Tulsa Community College 2006 — 2007
Associates Degree, Liberal Arts
Oral Roberts University 1991 — 1996
None, Biology, General
Verizon Wireless February 2014 - Present
Discover Card November 2013 - July 2015
Express Locations June 2013 - September 2013
CLEARLINK January 2012 - June 2013
Teleperformance USA August 2010 - December 2011
Vanguard Car Rental July 2007 - August 2007
Skills
Sales, Technical Support, Management, Roadside Assistance, Bilingual, Customer Service, Customer Satisfaction, Team Leadership, Social Networking, Call Centers, Customer Experience, Retail, Team Building, Direct Sales, Social Media
Education
Universal Technical Institute of Arizona Inc 2009 — 2010
Associate of Science (A.S.)
Granger high school 2004 — 2007
Diploma
PwC August 2015 - Present
Claro Puerto Rico March 2014 - August 2015
Lopito Ileana & Howie April 2012 - March 2014
Arteaga & Arteaga January 2011 - May 2012
GTA Marketing Agency 2011 - 2011
U.S. House of Representatives September 2010 - December 2010
Verizon Wireless March 2010 - August 2010
Skills
Social Media Marketing, Social Media, Public Relations, Advertising, Microsoft Office, Online Marketing, Digital Marketing, Marketing, Social Networking, Marketing Communications, Media Planning, Marketing Research, Spanish, Facebook, Integrated Marketing, Online Advertising, Brand Development, Event Planning, Research, Customer Service, Media Buying, Digital Media, Marketing Strategy, PowerPoint, Digital Strategy, Strategic Planning, Customer Relations, Budget Management, Competitive Analysis, Product Marketing, Account Management, Event Management, Media Relations, Market Research, Public Speaking, Copywriting, Social Media Monitoring, Email Marketing, YouTube, Management, Direct Marketing, Photoshop, Illustrator
Education
Universidad de Puerto Rico 2006 — 2010
BBA, Double Major: Marketing and Human Resource Managment
The Washington Center
Cordova Fernos Internship, Economics and Political Science
AT&T March 2013 - Present
Verizon Wireless November 2010 - December 2012
UT Federal Credit Union September 2008 - April 2010
Circuit City September 2005 - August 2008
Lowe’s Home Improvement February 2004 - September 2005
Skills
Sales, Customer Service, Customer Satisfaction, Account Management, Sales Process, Management, Customer Retention, Sales Management, Direct Sales, Cross Selling, Quotas, Sales Operations, Solution Selling, Employee Training, Training, Customer Oriented, Leadership, Team Building, Customer Experience, Public Speaking, Team Leadership
Education
Tusculum College 2014 — 2016
Bachelor's Degree, Organizational Management
Pellissippi State 2002 — 2005
Diploma, Music, History, and Public Speaking
Carter High School 1998 — 2002
ConAgra Foods July 2015 - Present
ConAgra Foods October 2014 - Present
ConAgra Foods June 2013 - October 2014
ConAgra Foods October 2012 - June 2013
ConAgra Foods May 2010 - September 2012
Verizon Wireless July 2009 - May 2010
University of Nebraska-Lincoln August 2007 - May 2009
Skills
Leadership, Customer Service, Microsoft Office, Event Planning, Training, Research, Data Analysis, Continuous Improvement, Supply Chain, Supply Chain Management, Team Building, Negotiation, Cross-functional Team..., Forecasting, Human Resources, Logistics, Troubleshooting, Teamwork, Project Management, Interviews, Policy, SAP, Editing
Education
University of Nebraska at Omaha 2010 — 2013
Master of Public Administration, Public Management
University of Nebraska-Lincoln 2007 — 2009
Bachelor of Arts, International Studies, Economics and Spanish
Universidad de Castilla-La Mancha 2008 — 2008
Certificate, Spanish Language and Culture
University of Nebraska at Omaha 2005 — 2007
International Studies
Skutt Catholic High School 2001 — 2005
UL Workplace Health & Safety January 2015 - Present
UL Workplace Health & Safety July 2013 - January 2015
Charlie Boy Multi Media LLC May 2010 - July 2013
Verizon Wireless September 2009 - May 2010
Skills
Management, Social Networking, Sales Operations, Healthcare Industry, Healthcare Information..., Social Media Marketing, Sales, Strategic Partnerships, Salesforce.com, Leadership, Customer Service, Marketing Communications, Microsoft Office, Selling, Account Management, Direct Sales, New Business Development, Sales Process, Solution Selling, Training, Cold Calling, International Sales, Enterprise Software, E-Learning, Inside Sales, Public Relations
Education
Union University 2005 — 2009
Bachelors, Business Administration and Management, General
Verizon Wireless January 1982 - March 2011
MCI Communication Corp January 1974 - December 1981
US Army 1965 - 1967
Education
Universidad de Puerto Rico 1969 — 1974
Bachelor Degree in Education, Social Studies Teacher Education
Verizon Wireless
Skills
Customer Retention, Customer Satisfaction, Customer Service, Microsoft Office, Sales, Leadership
Education
Tuskegee University 2005 — 2010
Bachelor's degree, Accounting and Finance
US Army September 2010 - Present
Self Employeed January 2007 - Present
Verizon Wireless July 2009 - June 2010
Swift Transportation January 2009 - June 2009
Skills
Spanish, PC Repair, Arms Manipulation
Education
Universidad del Turabo 2000 — 2005
BS, Business Administration
MyGenetx August 2015 - Present
Verizon Wireless December 2012 - August 2014
Verizon Wireless 2010 - 2012
Verizon Wireless 2009 - 2010
Verizon Wireless 2005 - 2009
Verizon Wireless 2003 - 2005
Verizon Wireless 2001 - 2003
Verizon Wireless 1999 - 2001
AirTouch 1998 - 1999
AirTouch January 1997 - 1998
Skills
Merchandising, Project Management, Operational Excellence, Customer Experience, Retail Sales, Sales Operations, Multi-channel Marketing, Sales Management, Event Planning, Sponsorship Programs, Telecommunications, Strategic Planning, Marketing Communications, Executive Management, Highly motivated..., Cross-functional Team..., Vendor Management, Timely Decision Making, Leadership Development, Operating Budgets, Capital Budgeting, Capital Projects, Community Service, Non-profit Volunteer, Solution Focused, Operations Management, Business Development, Management, Team Leadership, Marketing, Customer Service, Product Development, challenge oriented, Self-starter, Innovative, Strategy, Leadership
Education
University of Tennessee-Knoxville 1990 — 1992
Bachelor's Degree, Communications
Union University 1988 — 1990
Verizon Wireless May 2015 - Present
GBM Corporation, an IBM Alliance Company January 2013 - August 2013
UNIPAGO S.A., Database Administration Company January 2009 - November 2012
ARS Humano Health Insurance Company January 2008 - November 2008
PricewaterhouseCoopers Audit Company May 2005 - April 2007
Codetel / Verizon January 2000 - April 2005
Skills
Microsoft SQL Server, Oracle SQL Developer, PL/SQL, Netbackup, Windows, Unix Shell Scripting, SAP Business One, Microsoft CRM, Visual Basic, JavaScript, Databases, Integration, SQL, Business Process, Data Modeling, Warehouse Inventory..., IT Hardware Support, Desktop Application...
Education
Universidad APEC 1999 — 2006
Engineer in Computer Sciences, Computer Science, 3.1
Verizon Wireless May 2015 - Present
GFR Media September 2006 - April 2015
UPR June 2002 - July 2006
Skills
Apache, Web Development, MySQL, Microsoft SQL Server, Red Hat Linux, JavaScript, Linux, PHP, SQL, JSON, AJAX, Databases, HTML, C#, .NET, Visual Studio, HTML 5, IIS, Website Development, CSS, XML, Software Development, Web Applications, ASP.NET, Windows Server, MS Reporting Services, Microsoft Reporting..., Windows, LAMP, Web Services, Programming, Agile Methodologies, Testing
Education
Universidad de Puerto Rico
Bachelor of Science (B.S.)
University of Puerto Rico-Rio Piedras
Bachelor of Science (B.S.)
Verizon Wireless September 2015 - Present
Verizon Wireless February 2014 - September 2015
Verizon Wireless April 2011 - February 2014
Skills
Leadership, Wireless, Customer Service, Telecommunications, Sales, Consulting, Customer Satisfaction, Direct Sales, Customer Retention
Education
Tulsa Technology Center-Broken Arrow Campus 2005 — 2007
Cosmetology, Barber/Styling, and Nail Instructor
Genesis HealthCare February 2015 - Present
Skilled Healthcare 2010 - January 2015
Christina Palomino, CPA 2002 - 2010
ChromaVision Medical Systems, Inc 2001 - 2002
Verizon Wireless 2000 - 2001
Scott, Bankhead & Co 1998 - 2000
Regency Healthcare Services 1997 - 1998
Skills
Business Analysis, Project Management, Vendor Relationship..., Requirements Gathering, Elicitation, SharePoint..., PowerPoint, Financial Reporting, Security Analysis, Microsoft Excel, Internal Controls, CPA, SharePoint, Team Leadership, Vendor Management, Software Documentation, Customer Service, Business Process..., Healthcare, Leadership
Education
California State Polytechnic University 1994 — 1997
Bachelor of Science, Business Administration, Accounting
UC Irvine, Extension
Business Analysis
Verizon Enterprise Solutions April 2014 - Present
Verizon Wireless January 2011 - April 2014
Verizon Wireless January 2010 - December 2010
Verizon Wireless May 2009 - January 2010
Verizon Wireless November 2006 - May 2009
AT&T Wireless October 2001 - November 2006
Skills
Quotas, Project Management, Solution Selling, Customer Retention, Cold Calling, Cellular Communications, Wireless, Direct Sales, Customer Experience, Salesforce.com, Telecommunications, Unified Communications, Sales Process, MPLS Networking, SCADA, Cloud Storage, Cloud Applications, SIP Trunking, LTE, Managed Services, Account Management, Sales, Sales Operations
Education
Tulsa Community College
Associate of Science (AS), Business/Information Technology
ACN November 2013 - Present
Money Management International October 2006 - Present
Time Warner Cable February 2006 - October 2006
Verizon Wireless October 2000 - December 2005
Skills
Microsoft Word, Microsoft Excel, Budget Process, Inventory Control, Customer Oriented, Customer Satisfaction, Customer Service, Telephony, PowerPoint, Debt Management, Customer Retention, Analysis, Technical Support, Networking, Troubleshooting, Training, Change Management
Education
Universidad de Puerto Rico 1981 — 1994
Bachelor of Applied Science (BASc), Psychology
Teach For America July 2014 - Present
Teach for America August 2012 - July 2014
Gwinnett County Public School System August 2007 - July 2012
Verizon Wireless June 2010 - July 2011
AppleOne Employment Services November 2004 - September 2006
Skills
Wireless, Telecommunications, Call Center, Customer Retention, Customer Satisfaction, Direct Sales, Cold Calling, Troubleshooting, Account Management, Sales, B2B, Customer Service, Networking, Sales Operations, Program Management, Leadership, Analysis
Education
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.)
Tuskegee University 1996 — 1999
Southeastern Technology Consultants March 2012 - Present
Virginia College May 2012 - Present
CENTURY 21 AAIM Real Estate February 2010 - March 2013
Tech USA September 2011 - March 2012
Verizon Wireless January 2006 - October 2009
Skills
Interview Coaching, Resume Writing, Contract Negotiation, Contract Recruitment, Talent Acquisition, Permanent Placement, Staffing Services, Technical Recruiting, Job Coaching, HR Consulting, Sourcing, Vendor Management, Networking, Talent Management, Business Networking, Employee Engagement, Interviews, Resume, Cold Calling, Recruiting, Team Management, Temporary Staffing, New Hire Orientations, Recruitment Advertising, Staff Augmentation, Personnel Management, Onboarding, Job Fairs, HRIS, Project Managers, IT Recruitment, Executive Search, Internet Recruiting, Customer Retention, Resource Management, Building Relationships, College Recruiting, Consulting, Employee Relations, Interview Preparation, Temporary Placement, Information Technology, SDLC, Benefits Negotiation, Career Development, Account Management, Employee Benefits, PeopleSoft, Business Development, Coaching
Education
Tusculum College 2008 — 2010
Management, Human Resources
Interline Brands July 2012 - Present
Interline Brands September 2011 - July 2012
Interline Brands July 2007 - July 2012
Interline Brands September 2005 - July 2007
Verizon Wireless February 1996 - April 2005
Headshots 1994 - 1995
Skills
Export Documentation, Customer Service, Purchasing, Transportation, Shipping, Accounts Receivable, Software Documentation, B2B, Negotiation, Management, Documentations, Pricing, Sales Operations, Hazmat & Regulatory..., Hazmat Documentation..., Sales Management, Leadership, Training, Microsoft Office, Analysis, Customer Satisfaction, Sales, Cross-functional Team..., New Business Development, Inventory Management, Forecasting, Process Scheduler, Account Management, Team Building
Education
Universidad de Puerto Rico 1989 — 1994
Bachellor's, Arts of Communication
Universidad de Puerto Rico 1989 — 1994
Bachelor's degree, Communication and Media Studies
LinkedIn July 2014 - Present
Verizon Wireless June 2013 - August 2013
University of Pennsylvania January 2013 - May 2013
The Cornell-Brown-Penn United Kingdom Centre September 2012 - December 2012
Verizon Wireless May 2012 - August 2012
University of Pennsylvania September 2011 - May 2012
Verizon Wireless May 2011 - August 2011
Skills
Microsoft Excel, SQL, Project Management, Java, Hadoop, Matlab, Solidworks
Education
University of Pennsylvania 2012 — 2014
Master of Science, Systems Engineering
University of Pennsylvania 2010 — 2014
Bachelor of Science, Electrical Engineering, Summa Cum Laude
University College London, U. of London 2012 — 2012
Study Abroad, Mathematics
Verizon Wireless January 2012 - Present
Skills
Microsoft Office, Management, Customer Service, Sales, Account Management, Leadership, Marketing, English
Education
United States Air Force Academy
Verizon Wireless December 2012 - April 2014
Boris Kogan & Associates September 2011 - November 2012
Rheem Bell & Mermelstein LLP June 2011 - September 2011
The Great Task, LLC March 2010 - June 2011
Pershing, LLC June 2007 - August 2007
Pershing, LLC 2006 June 2006 - August 2006
Skills
Westlaw, Lexis, Microsoft Word, Wordperfect, Time Matters, Microsoft Excel, Quattro Pro, PowerPoint, Best Case, EZ Support
Education
Union County College 2008 — 2010
Certificate, Paralegal
2010 Rutgers University 2005 — 2010
BA, Philosophy, Political Science
Verizon Enterprise Solutions July 2013 - Present
Verizon Wireless January 2009 - Present
Verizon Wireless May 2006 - December 2008
Verizon Wireless March 2004 - April 2006
Verizon Wireless September 2003 - March 2006
Hibbett Sporting Goods January 1996 - January 2003
Skills
Call Center, Customer Service, Forecasting, Hiring, Scheduling, Analysis, Call Centers, Access, CRM, Program Management, Management, Human Resources, Sales, Budgets, Telecommunications, Vendor Management, Customer Experience, Wireless, Team Leadership, Mobile Devices, Customer Satisfaction, Customer Retention, Leadership, Project Management, Cross-functional Team..., Account Management, Employee Relations
Education
Union University 1996 — 2000
BS, Sports Management and Mkt
Verizon Wireless December 2013 - Present
Superior Federal Credit Union October 2012 - December 2013
Lima Family YMCA October 2011 - March 2013
Superior Federal Credit Union January 2011 - October 2012
Superior Federal Credit Union June 2010 - December 2010
Superior Federal Credit Union September 2009 - June 2010
Ameriprise Financial June 2007 - March 2008
Marvin F. Poer June 2006 - March 2007
Skills
PowerPoint, Microsoft Office, Banking, Customer Service, Sales, Mortgage Lending, Secondary Mortgage..., Tax Analysis, Home Equity Loans, Consumer Lending, Tax Preparation, Credit, Microsoft Excel, Investments, Loans, Leadership, Social Media, Finance
Education
University of Cincinnati College of Business 2004 — 2008
Bachelor of Business Administration
Universidad Antonio de Nebrija 2007 — 2007
Bachelor of Business Administration (BBA)
Self-Employed April 2014 - December 2014
Experian November 2012 - March 2014
Experian 2008 - 2012
Experian 2006 - 2008
Experian 2003 - 2006
Verizon Wireless 1997 - 2002
AirTouch Cellular 1994 - 1997
PacTel Cellular 1991 - 1994
PacTel Cellular 1988 - 1991
Ford Motor Company 1987 - 1988
Skills
Forecasting, Business Process..., Strategy, Analytics, Finance, Credit Risk, Business Analysis, Management, Product Management, Customer Acquisition, Database Marketing, Process Improvement, Account Management, Strategic Partnerships, Project Management, Credit Scoring, Revenue Operations, Fraud Prevention, Financial Planning &..., Leading Organizational..., Sales Compensation, Revenue Recognition, Revenue Assurance, Change Management, Risk Management, Analysis, Leadership, Financial Planning
Education
University of California, Los Angeles - The Anderson School of Management 1985 — 1987
Master of Business Administration (MBA), Finance and Accounting
University of California, Riverside 1977 — 1981
Bachelor's of Science, Business Administration
Verizon Wireless August 2008 - Present
RCC dba Unicel May 2007 - August 2008
Unicel April 2002 - May 2007
Cellular One / Triton Cellular April 1999 - May 2002
Education
Whitman College 1991 — 1995
Bachelor of Arts, Economics w/ minor in Spanish
Universidad de Oviedo 1994 — 1994
Spanish
BOEING COMPANY April 2007 - Present
Boeing April 2007 - Present
Verizon Wireless November 2003 - March 2007
GENERAL DYNAMICS ORDNANCE & TACTICAL SYSTEMS, INC January 1998 - January 2001
CMS, INC January 1987 - January 1998
SINGLETON & FOYIL January 1981 - January 1987
Skills
Mergers & Acquisitions, Complex Transactions, Start-ups, Financial Restructuring..., Ethics, Strategic Alliances, Corporate Governance, Licensing, Intellectual Property, Contract Negotiation, Legal Compliance, Defense, Government Contracting, Corporate Law, Management, Program Management, Aerospace, Government, Restructuring, Government Procurement, Litigation, Military, Wireless, Contract Management, Trade Secrets, Employment Law, Patents, Software Licensing, Executive Management, Enforcement, National Security, Trademarks, Private Investigations, Organizational..., Counseling start-up..., Dispute Managment and..., Export/Import..., International Contracts, Corporate Governance,..., Wireless..., Whistle-Blowers,..., Compliance, International Law
Education
Arkansas Supreme Court 1979 — 1981
University of Arkansas School of Law, Fayetteville
Juris Doctor, Law
WASHINGTON UNIVERSITY
Bachelor of Science, Engineering
COLUMBIA UNIVERSITYGraduate School of Business
Certification, Finance and Accounting
Florida Supreme Court
U.S. District Court (Eastern District of Arkansas
United States Air Force Academy
Verizon Wireless March 2013 - Present
Verizon Wireless June 2011 - March 2013
Verizon Enhanced Communities January 2008 - June 2011
Charter Communications March 2004 - June 2007
Cox Communications 1997 - 2004
GE Capital August 1995 - February 1997
Cushman & Wakefield 1984 - 1990
Skills
Telecommunications, Business Development, Wireless, Cross-functional Team..., Account Management, Sellers, Marketing Strategy, Direct Sales, Leadership, Strategic Partnerships, Professional Services, Sales Process, Management, Sales, Selling, Negotiation, Salesforce.com, Strategic Planning, Broadband, Enterprise Software, California Real Estate..., Commercial Real Estate
Education
University of Denver - Daniels College of Business 1975 — 1980
BSBA
UCLA Anderson School of Management
Managerial Negotiations Program
SunTrust Bank June 2012 - Present
Verizon Wireless August 2011 - June 2012
CVS Pharmacy 2011 - 2011
First Citizens Bank April 2008 - July 2009
Regions Bank October 2002 - August 2007
Roadway Express October 1997 - June 2002
Merry-Go-Round, Inc. May 1980 - June 1987
Skills
Consumer Lending, Mortgage Lending, FHA, Residential Mortgages, Finance, Mortgage Banking, Credit Analysis, Real Estate, Retail Banking, Branch Management, Sales, Home Equity Loans, Home Equity Lines of..., Cross Selling, Relationship Management, Loan Origination, Commercial Banking, Loans, Financial Analysis
Education
Tusculum College 2006 — 2009
Bachelor of Science (B.S.), Business Organizational Management, 3.6 GPA
University of Tennessee-Knoxville
Business Administration and Management, General
Verizon Wireless Linux Support Team LeadDistinguished Member of Technical StaffVerizon Data ServicesJanuary 2008 - June 2010
Verizon Wireless October 1995 - December 2007
Verizon Wireless October 1995 - September 2006
Skills
Python, UML, Software Design, Architecture, Linux, Linux System..., Unix, Programming, Shell Scripting, Wireless, Agile Methodologies, Perl, SDLC
Education
Union College 1986 — 1990
Kimball Union Academy 1984 — 1986
Verizon Wireless April 2001 - Present
Alcatel 2000 - 2001
Fujitsu Network Communications April 1999 - October 2000
Domain Networks January 1997 - April 1999
MCI May 1995 - January 1997
Harris Corporation September 1992 - April 1995
US Air Force January 1991 - September 1992
Skills
Telecommunications, Wireless, VoIP, Integration, LTE, Product Management
Education
U.S. Air Force Institute of Technology 1989 — 1990
MS, Computer Science
United States Air Force Academy 1982 — 1986
BS, Operations Research
Time Warner Cable June 2012 - Present
Verizon Wireless January 2011 - April 2012
Aflac January 2010 - December 2010
AT&T May 2002 - December 2009
Global Crossing 2000 - 2001
Sprint 1997 - 1999
Skills
Solution Selling, Telecommunications, Business Development, Account Management, CRM, Enterprise Software, Sales Process, Selling, Cloud Computing, Data Center, Managed Services, Customer Retention, B2B, Leadership, VoIP, Co-location, Direct Sales, Sales, Salesforce.com, Wireless, SaaS, Strategic Partnerships, Unified Communications, Channel Partners, Mobile Devices, Cold Calling, Training
Education
UCLA Anderson School of Management
MBA, Finance/Marketing
University of Southern California
BA, Political Science
Verizon Wireless Certified Financial ManagerMerill Lynch Brokerage Firm BuckheadJanuary 1992 - June 1995
Education
Universidad Autónoma de Centro América
JD, Law
Universidad Complutense de Madrid
International Tax Law
Hillside Board of Education February 2012 - Present
Verizon Wireless October 2009 - October 2010
Comcast February 2007 - October 2009
Skills
Telecommunications, Call Centers, Customer Service, Team Building, VoIP, Microsoft Office, Troubleshooting, Telephony, Coaching, Team Leadership, Networking, Learning Quickly, Help Desk Support
Education
Union County College 2010 — 2013
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
The Chubb Institute 2004 — 2005
Network Security
Verizon Wireless
Skills
Sales
Education
Universidad de Guadalajara 1980 — 1984
Bachelor of Science (BS), Biology, General, 84 percent
Blizzard Entertainment April 2011 - Present
Verizon Wireless July 2004 - Present
United States Air Force April 1996 - November 2000
Education
US Air Force Academy 1987 — 1991
B.S., Computer Science
DIRECTV August 2013 - Present
DIRECTV August 2011 - August 2013
Claro 2006 - 2011
Verizon Wireless 2004 - 2006
Verizon Wireless 2003 - 2004
Verizon Wireless 2002 - 2003
Verizon Wireless 2001 - 2002
Verizon Wireless 1999 - 2001
Puerto Rico Telephone Company 1994 - 1999
Puerto Rico Telephone Company 1992 - 1994
Skills
Mobile Devices, Team Leadership, Account Management, GSM, Sales Management, Product Management, Business Analysis, Project Management, Sales Process, Vendor Management, Networking, Telecommunications, Redaction, Labor Management, Union Labor, Digital TV, Contract Negotiation, channel management, IP, Unified Communications, Integration, Data Center, Broadband, VoIP, Wireless, Customer Satisfaction, Sales, Marketing, Management, Selling, Customer Experience, Business Planning, Leadership, Training, Customer Retention, Channel Partners
Education
Universidad de Puerto Rico
Bachelor of Business Administration (B.B.A.), Marketing
Universidad del Sagrado Corazón
Public Relations
Arizona Chemical May 2013 - Present
Southern Company June 2006 - January 2014
Southern Company May 2004 - August 2005
Verizon Wireless May 2001 - August 2002
Skills
Engineering, Nuclear, Systems Engineering, Troubleshooting
Education
Tuskegee University 2002 — 2006
BS, Electrical Engineering
University of Tennessee-Knoxville 2001 — 2002
Engineering
Verizon Wireless February 2006 - May 2011
Radio Shack June 2003 - January 2006
Education
Universidad Metropilitana-Ana G Mendez Systema Universitario 2009 — 2011
Masters, Accounting
Universidad de Guayaquil 1986 — 1991
Bachelors, Business Administration-Accounting
FedEx Express June 2003 - Present
Verizon Wireless August 2004 - November 2011
Skills
Wireless, Telecommunications, M2M, Solution Selling, Direct Sales, Quotas, Customer Retention, Account Management, Cellular Communications, Call Center, Mobile Devices, Sales Management
Education
Universidad del Sagrado Corazón 1977 — 1982
Bachelor of Business Administration (BBA), Accounting
Universidad del Sagrado Corazón 1977 — 1981
Bachelor of Science (BS), Psychology
Hilton Galveston Resort April 2014 - Present
Windstream Communications July 2011 - June 2013
Verizon Wireless September 2000 - March 2006
GTE/ Verizon Communications Southwest January 1998 - September 2000
Skills
Telecommunications, Wireless, Telephony, Team Leadership, Customer Satisfaction, Networking, Management
Education
Ultimate Medical Academy 2012 — 2013
Medical Billing and Coding
Enterprise Fleet Management March 2011 - Present
Verizon Wireless October 2007 - March 2011
US Cellular February 2002 - October 2005
Skills
Vehicles, Forecasting, Customer Service, Fleet Management, Automotive, Customer Relations, Negotiation, Sales Management, Excel, Strategic Planning, Microsoft Office, Inventory Management, Purchasing, New Business Development, Customer Satisfaction, Risk Management, PowerPoint, Word, Team Building, Contract Negotiation
Education
Tulsa Central High School
High School Diploma, College Prep
Tulsa Community College
University College for the Creative Arts at Canterbury, Epsom, Farnham, Maidstone and Rochester
Bachelor of Business Administration (B.B.A.), Business
University of Tulsa
Ricoh Americas Corporation July 2006 - Present
Verizon Wireless March 1997 - July 2002
Education
Tyler Junior College 1976 — 1978
Robert E Lee High 1973 — 1976
Verizon Wireless May 2001 - Present
Edwards & Angell 1999 - 2001
Special Counsel 1998 - 1999
Mountain Lakes Board of Education 1994 - 1997
Education
Union County College 1991 — 1994
Sign Language – Interpreter for the Deaf Program
Montclair 1983 — 1987
Bachelor's degree, Political Science and Paralegal Studies
Verizon Wireless May 2010 - Present
IRS 2009 - 2010
Oakstone Publishing June 2007 - December 2008
Education
University of Alabama at Birmingham 2003 — 2009
bachelor degree, Psychology
Tuskegee University 2002 — 2003
Bachelor degree, biology
Connections Personnel May 2012 - Present
Connections Personnel INC. 2012 - 2012
Verizon Wireless June 2008 - July 2011
Skills
Customer Service, Customer Satisfaction, Retail Sales
Education
Union County College 2007 — 2014
Liberal Arts and Sciences/Liberal Studies
Union High School 2003 — 2007
Loudon County Schools August 2011 - Present
Verizon Wireless October 2006 - October 2007
Circuit City September 1995 - March 2003
Skills
Teachers, Training, Differentiated..., Customer Service, Sales Management, Retail
Education
Tusculum College 2009 — 2011
Bachelor of Arts (B.A.), Education
Verizon Wireless February 2015 - Present
Verizon Wireless July 2014 - February 2015
Verizon Wireless November 2013 - July 2014
Verizon Wireless June 2012 - October 2013
Realityworks May 2006 - March 2012
Skills
Sales, Consultative Selling, Solution Selling, Bilingual Communications, Management, Team Leadership, Training, Sales Operations, Business Development, B2B, Cold Calling, Sales Management, Leadership, Account Management, Business Analysis, Team Building, Business Strategy, Customer Service, Business Intelligence, Key Account Management, Key Account Development, Negotiation, Public Speaking, Strategic Planning, Research, Microsoft Office
Education
University of Wisconsin-Eau Claire 2002 — 2007
Bachelor of Arts (B.A.), Spanish (Business Emphasis), 3.52 (Major GPA)
University of Wisconsin-Eau Claire 2002 — 2007
Bachelor of Arts (B.A.), Communications (Organizational Emphasis), 3.33 (Major GPA)
Universidad de Valladolid 2003 — 2003
International Studies (Advanced Level), International and Intercultural Communication, 3.5 GPA
Verizon Wireless May 2008 - Present
Five Star Ford October 2006 - February 2008
Young Olympians September 2000 - May 2002
Skills
Martial Arts, Customer Retention
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Business Administration and Management, General
Universal Technical Institute of Arizona Inc 2004 — 2006
Associate's degree, Automotive Engineering Technology/Technician
Roundy's Supermarkets, Inc. November 2012 - Present
Burger King Corporation July 2010 - September 2012
Verizon Wireless November 2007 - May 2009
AMC Theatres July 2006 - October 2007
Skills
Bilingual-English/Spanis..., Troubleshooting, Professional Phone..., Cashiers
Education
ITT Technical Institute
Bachelor of Arts (BA), Criminal Justice and Corrections
Kelvyn Park High School
High School Diploma, General Studies
Universidad del Sagrado Corazón
Associate of Arts (AA), Communication, General
Sam's Club October 2011 - Present
T-Mobile September 2009 - February 2010
Verizon Wireless October 2006 - July 2009
Skills
Loss Prevention, Inventory Management, Inventory Control, Associate Development, Profit, Shrinkage, Merchandise Planning, Planograms, Time Management, Data Entry, Microsoft Office, Teamwork, Microsoft Excel, Hiring, PowerPoint, Outlook, Team Leadership, Team Building, Management
Education
Universidad de Guadalajara 2001 — 2005
Licenciatura en Derecho, Abogacia, Graduado con honores
Colegio Abasolo 1980 — 1990
Primaria y Secundaria
Flextronics 2011 - Present
Market Source, Inc 2009 - 2010
Verizon Wireless 2002 - 2008
Skills
Sales, Customer Service, Customer Satisfaction, Leadership, Technical Support, Enthusiast, Creativity, Telecommunications
Education
Universidad del Sagrado Corazón 1994 — 2000
Bachelor of Arts (BA), Comunicación, general
Verizon Wireless 2015 - Present
Best Buy October 2012 - December 2014
ConAgra Foods May 2014 - August 2014
Skills
Java, NetBeans, Visual Studio, CSS3, CSS, HTML, HTML 5
Education
Union University 2012 — 2016
Computer Science, Junior
Verizon Wireless July 2011 - Present
Verizon Wireless October 1996 - July 2011
Education
Tyler Junior College 1990 — 1991
Associate's degree, Electrical and Electronics Engineering