Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Verizon Wireless Employees
Regus October 2014 - Present
Geometry Global March 2014 - October 2014
Cardlytics, Inc. May 2012 - February 2014
AT&T Advertising Solutions February 2009 - February 2012
World Financial Group July 2006 - February 2009
Verizon Wireless December 2005 - May 2007
Skills
Online Advertising, Advertising, Sales, Advertising Sales, Customer Service, Cold Calling, Google Adwords, Customer Retention, Yahoo Search Marketing, Account Management, SEO, Salesforce.com, Google Analytics, Social Media Marketing, Lead Generation, Telemarketing, People Skills, People-oriented, Telecommunication..., Inside Sales, B2B, Direct Sales, Online Marketing, Digital Marketing, Email Marketing, Selling, Telephone Sales, Computer Literate
Education
Chaffey College
Etiwanda High School
GE Capital May 2014 - Present
Cox Communications April 2011 - May 2014
SunWest Sales December 2009 - January 2011
Verizon Wireless June 2009 - August 2009
River West Homes July 2008 - May 2009
Bisco Industries January 2008 - July 2008
Sigma Phi Epsilon, CA Delta 2006 - 2007
Skills
sales, marketing, Analysis, Customer Service, Data Analysis, Purchasing, Marketing Strategy, Sales Management, Account Management, Social Media, Budgets, Microsoft Excel, Forecasting, Management, Microsoft Word, Social Media Marketing, Online Advertising, Market Analysis, Marketing, Sales, Training, Retail, Market Research
Education
Chapman University 2008 — 2010
MBA, Business Administration
San Diego State University-California State University 2003 — 2007
Bachelor of Science, Applied Arts and Sciences; Business Administration (Management)
Gyft February 2015 - Present
Apple August 2014 - February 2015
Verizon Wireless April 2013 - July 2014
Verizon Wireless May 2010 - March 2013
State Farm Insurance February 2009 - June 2009
Equinox Fitness Clubs May 2008 - December 2008
Skills
Personal Training, Sales, Customer Retention, Customer Service, Fitness Training, Fitness, Leadership, Wellness, Public Speaking, Cold Calling, Business Networking, Time Management, Management, Customer Satisfaction, Marketing, Microsoft Office, Social Media, Training
Education
University of San Francisco 2015 — 2016
Bachelor of Science (B.S.), Management
Chabot College 2012 — 2014
General Studies
Skyline College 2007 — 2011
AA, Physical Education
Verizon Wireless April 2008 - Present
Skills
Team Building, Direct Sales, Customer Retention, Solution Selling, Sales Process, Telecommunications, Sales Operations, Wireless, Cold Calling, Account Management, Sales, Sales Management, B2B, Selling, Customer Experience, Salesforce.com, Video Production, Marketing Communications, Sales Motivation
Education
Chaminade University of Honolulu
Master of Education (MEd) Graduate Student, Secondary Education and Teaching
University of Hawaii - College of Business Administration
Master of Business Administration (MBA), Marketing
Verizon Wireless October 2012 - Present
Verizon Wireless 2007 - 2013
Verizon Wireless June 2009 - October 2012
Skills
Direct Sales, Wireless, Management, Telecommunications, Leadership, Retail, Customer Retention, Cellular Communications, Solution Selling, Sales Operations, Customer Experience, M2M, Mobile Devices, Customer Satisfaction, Account Management, Sales Process, 4G, Cold Calling, Sales Management, Unified Communications, Managed Services
Education
Castro Valley High
Chabot College
Groupon August 2015 - Present
Marriott Hotels January 2015 - July 2015
Verizon Wireless 2014 - 2014
Skills
Customer Service, Relationship Building, Sales, Customer Satisfaction, Management, Hospitality, Hotel Management, Hotels, Resorts, Hospitality Industry, Hospitality Management, Tourism, Food
Education
Northern Arizona University 2011 — 2013
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Chandler/Gilbert Community College 2009 — 2011
PG&E September 2013 - Present
E-Tech Construction, Inc. September 2010 - Present
Robert Half 2015 - 2015
Robert Half 2015 - 2015
Robert Half 2015 - 2015
Nelson Staffing December 2010 - June 2011
Verizon Wireless January 2008 - June 2010
Lawrence Livermore National Laboratory February 2003 - November 2007
Sprint Nextel 1998 - 2003
Skills
Administration, Data Entry, Outlook, Adobe Acrobat, Microsoft Office, System Administration, Office Management, Sales, Management, Software Documentation, Team Building, Vendor Management, Project Management, Microsoft Excel, Training, Customer Service, Budgets, Microsoft Word, Recruiting, Cellular Communications, Team Leadership, Human Resources
Education
San Jose State University 1994 — 1997
Bachelor of Science, Public Relations
Chabot College 1992 — 1994
Cox Enterprises August 2012 - Present
Bluefish Wireless March 2011 - June 2012
Airband Communications June 2008 - March 2011
Clearwire September 2006 - May 2008
Sprint Nextel April 2003 - August 2006
Verizon Wireless July 2000 - March 2003
Skills
Telecommunications, Wireless, VoIP, Solution Selling, Managed Services, Direct Sales, Telephony, Account Management, IP, MPLS, Call Center, Cloud Computing, Strategic Partnerships, Broadband, Call Centers, T1, Ethernet, Co-location, SaaS, Sales Operations, Mobile Devices, Sales, Customer Retention, Salesforce.com, B2B, Management, Leadership, Networking, Data Center, Enterprise Software, Marketing, Professional Services, Cold Calling, SIP Trunking, Sales Process, Channel Partners, Internet Services, Unified Communications, Customer Satisfaction, Email Marketing, Optical Fiber, SIP, Product Marketing, CRM, Training, Lead Generation, Hosted Services, Selling, Vendor Management, Product Management
Education
Chaffey College 1997 — 1999
A.A., Education and Arts
Voice Media Group December 2013 - Present
Warrior Services July 2012 - Present
ReachLocal August 2010 - June 2012
Star Tribune July 2007 - January 2010
Dex One June 2006 - June 2007
Verizon Wireless January 1999 - December 2005
Skills
SEM, Online Advertising, Email Marketing, Online Marketing, Digital Marketing, Social Media Marketing, Digital Media, Marketing, Advertising Sales, SEO, Social Media, Marketing Strategy, Lead Generation, Advertising, Account Management, Sales, Marketing Communications, Integrated Marketing, Management
Education
Century College 1997 — 1999
Registered Dental Assistant, Dental Assisting/Assistant
Verizon Wireless October 2005 - Present
Skills
Wireless, Sales, Solution Selling
Education
Chabot College 2001 — 2005
Verizon Wireless June 2014 - Present
Copper Pointe Church June 2011 - Present
Verizon Wireless September 2010 - Present
EC-Council May 2010 - June 2010
Electronic Data Systems September 2006 - February 2007
Heitman and Sons January 2005 - August 2006
DecisionOne October 2001 - December 2004
United States Army June 1990 - January 2001
U.S. Army September 1998 - December 2000
Countermine Operations NCO February 1999 - September 1999
Skills
Security, Computer Security, Network Security, VPN, Troubleshooting, Active Directory, Information Assurance, Security+, Information Security, Firewalls, Network Administration, Security Clearance, Cisco Technologies, Windows, XP, Help Desk Support, Operating Systems, Networking, Network+, Computer Hardware, Routers, Software Installation, VoIP, Hardware, Software Documentation, Technical Support, Leadership, System Deployment, Databases, ITIL, Network Architecture, IT Operations, Switches, Microsoft Certified..., WAN, Information Security..., VMware, Data Center, Citrix, Printers, Windows 7, Information Technology
Education
Chabot College 1986 — 1989
AA, General
Graduate Chabot College 1986 — 1988
AA, Homeland Security; Criminal Justice Administration; Criminal Justice
High School Graduate Foothill High School
Mybullfrog.com Verizon Wireless Premium Retailer August 2013 - November 2014
Mybullfrog.com - Verizon Wireless Premium Retailer October 2011 - August 2013
Verizon Wireless August 2010 - October 2011
Farmington Police Department June 2003 - March 2010
Skills
Sales Operations, Wireless, Direct Sales
Education
San Juan College 2002 — 2003
Criminal Justice/Police Science
Chandler/Gilbert Community College 2000 — 2001
Business Administration and Management, General
San Juan College 1999 — 2000
Secondary Education and Teaching
OMG! Yogurt April 2010 - Present
Yakety Yak Wireless November 2006 - Present
Verizon Wireless January 2004 - October 2006
Skills
Social Media, Advertising, Sales Operations, Sales, Sales Management, Telecommunications, Wireless, Wireless Networking, Wireless Communications..., Microsoft Technologies, Business Strategy, New Business Development, Business Development, Business Planning, Business Intelligence, Small Business, Small Business Marketing, Small Business Online..., Telecommunications..., Business
Education
Chabot College
GE, Political Science in Party and Socializing
University of Phoenix-Sacramento Valley Campus
Master of Computer Networks (MCP), Computer Science
Sandhills Publishing January 2015 - Present
YMCA August 2013 - Present
Sandhills Publishing December 2011 - January 2015
Sandhills Publishing May 2011 - December 2011
Verizon Wireless May 2008 - December 2009
Skills
Publishing, Online Publishing, Advertising, Social Media, Copy Editing, Editing, Online Advertising, Marketing Communications, Account Management, Newsletters, Social Media Marketing, Magazines, Email Marketing, Advertising Sales, Marketing, Sales Presentations, Marketing Strategy, B2B, Sales, Customer Service
Education
University of Nebraska-Lincoln 2007 — 2011
English, Rhetoric and Composition/Writing Studies
Chadron State College 2004 — 2006
Music Performance, General
Verizon Wireless April 2013 - Present
Sure Fit Roofing & Insulation July 2006 - April 2013
Bally Total Fitness May 2006 - June 2006
Safeway November 2003 - May 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Retail, Microsoft Word, PowerPoint, Social Media
Education
Chabot College 2007 — 2011
N/A, Business
San Leandro High School 2001 — 2005
High School Diploma
Reach-Out April 2014 - June 2014
Verizon Wireless October 2001 - May 2013
Skills
Customer Service, Multi Tasking, Microsoft Excel, Microsoft Office, PowerPoint, Learning Quickly, Data Entry, Positive Team Player, Work Well Independently, Superior Work Ethic, Organizational Structure, Google Docs
Education
Chaffey College 2014 — 2014
Office Occupations and Computer Skills Certificate, General Office Occupations and Clerical Services
Verizon Wireless July 2014 - Present
Verizon Wireless January 2012 - June 2014
Skills
Call Center, Customer Experience, Customer Satisfaction, Customer Retention, Telecommunications, Wireless, Cellular Communications, Troubleshooting, Mobile Devices, Team Leadership, Employee Training, Coaching, Call Centers, Telephony, Account Management, Solution Selling, Direct Sales
Education
Chapman University 2007 — 2008
Bachelor's Degree, Organizational Leadership
Brandman University, Part of the Chapman University System
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Chapman University
Bachelor's degree, Organizational Leadership
Chapman University
Bachelor's degree, Organizational Leadership
Walmart 2014 - Present
MetroPCS November 2013 - Present
Verizon Wireless 2010 - Present
AT&T Mobility May 2004 - October 2009
Skills
Telecommunications, Direct Sales, VoIP, Wireless, Cellular Communications, Customer Retention, Customer Satisfaction, MPLS, Mobile Devices, Sales Operations, Sales Process, Selling, Solution Selling, Telephony, Account Management, Call Centers, Sales, Sales Management, Unified Communications, IP, Managed Services
Education
Chaffey College
Verizon Wireless July 2014 - Present
Verizon Wireless June 2012 - July 2014
Visiting Nurse Association of Northern New Jersey September 2010 - June 2012
Corneal Associates of New Jersey October 2006 - December 2009
Morris Habitat for Humanity 2004 - May 2009
Hurley Consulting Associates Ltd October 2002 - October 2006
Honeywell CPG July 1999 - April 2002
Honeywell CPG November 1998 - July 1999
Sealed Air Corporation September 1995 - February 1998
Skills
Marketing, Fundraising, Event Management, Training, Time Management, Budgets, Project Management, Advertising, Nonprofits, Leadership, Microsoft Word, Trade Shows, Customer Service, Program Management, Management, Contract Negotiation, Non-profits, Team Leadership, Public Speaking, Database Administration, Meeting Planning, PowerPoint, Business Development, Forecasting, Microsoft Excel, Event Planning, Product Development, Outlook, Volunteer Management, Recruiting, Strategic Planning, Microsoft Office, Analysis, Team Building, Healthcare, Community Outreach, Administrative..., Organizational..., Office Management, Purchasing
Education
Strayer University 2015 — 2020
Master of Business Administration (MBA)
Champlain College 2009 — 2013
Bachelor's degree
Champlain College 1992 — 1993
Associate's degree
Champlain College 1986 — 1987
Associate's degree
Premier Wireless Solutions March 2014 - Present
Verizon Wireless August 2001 - May 2013
Skills
Customer Experience, Customer Retention, Customer Service, Troubleshooting, Outlook, Mobile Devices, Wireless, Cellular Communications, Solution Selling, Management, Call Centers, Telecommunications, Customer Satisfaction, Technical Support, Direct Sales, Sales Management, Cold Calling, Sales Operations, Sales, Salesforce.com, Account Management
Education
Chabot College 1997 — 1998
General Education
Merritt College 1996 — 1997
General Educaiton
EGA Homes May 2015 - Present
Prudential California Realty September 2012 - Present
Verizon Wireless May 2004 - September 2012
Verizon Wireless March 2003 - April 2004
Verizon Wireless October 2001 - February 2003
North State Animal Hospital March 2001 - August 2001
Macy's October 1999 - January 2000
Skills
Closing Deals, Leadership, Social Networking, Selling, B2B, Customer Retention, Telecommunications, Marketing Strategy, Cold Calling, Sales, Team Leadership, Sales Management, Customer Service, Customer Experience, Quotas, Management, Direct Sales, Training, Budgets, Customer Satisfaction, Networking, Deal Closure, Recruiting, Commercial Real Estate, Short Sales, Forecasting, Investment Properties, Program Management
Education
Chaffey College 2002 — 2004
General Education
Mendocino College 2001 — 2002
General Education
Glassman Media July 2014 - Present
Glassman Media May 2014 - Present
Verizon Wireless 2011 - May 2014
Verizon Wireless 2008 - 2011
Verizon Wireless 2007 - 2008
Skills
Project Management, Customer Service..., Retail Sales, Wireless, Customer Experience, Communication Skills, Strategic Planning, Relationship Management, Sales Management, Customer Retention, Call Centers, Customer Service, Time Management, Employee training, Change Management, Leading Change, Employee Relations, Employee Engagement, Conducting Interviews, Process Improvement, Leadership Development, Performance Management, Vendor Management, Partner Management, Negotiation, Quality Management, Telecommunications, Training, Hiring, Retail, Store Management, Coaching, Inventory Management, Quotas, Selling, Team Leadership, Employee Training
Education
Chapman University
Bachelor of Arts (BA)
Deloitte & Touche LLP December 2013 - Present
Deloitte & Touche LLP August 2013 - Present
Deloitte & Touche LLP August 2014 - April 2015
Deloitte & Touche LLP March 2014 - April 2014
Deloitte & Touche LLP September 2013 - December 2013
Cyber Command Office of Compliance and Assessment November 2011 - August 2013
Booz Allen Hamilton June 2011 - August 2013
Booz Allen Hamilton July 2011 - November 2011
Verizon Wireless October 2006 - June 2011
RadioShack 2001 - 2005
Education
Western Governors University 2012 — 2015
Master’s Degree, Information Security and Assurance (MISA)
Champlain College 2009 — 2011
Bachelor of Science (B.S.), Digital Forensics, 3.88
Quinsigamond Community College 2007 — 2009
Associate of Science (A.S.), Computer Science Engineering Degree - Digital Forensics Option, 3.51
Verizon Wireless 2005 - Present
Sinful Sweets Catering- Internship March 2011 - September 2011
washington Mutual/ Adecco June 2004 - January 2005
Skills
•Excellent customer..., •Strong planning,..., •Strong listening and..., •Ability to drive..., •Ability to take..., •Proficient in MS..., Sourcing, Customer Service
Education
Chapman University 2008 — 2011
Bachelor's degree, Organizational Leadership
F2 Performance Supply January 2015 - Present
Automobile Club of Southern California January 2012 - January 2013
Verizon Wireless July 2003 - December 2011
White Brothers June 1999 - August 2001
Skills
Sales Management, Wireless, Telecommunications, Coaching, Mobile Devices, Team Leadership, Microsoft Excel, Insurance, Leadership Development, Customer Service, Sales Process, Customer Retention, Sales, Budgets, Customer Satisfaction, Management
Education
Chaffey College
B.A. in progress
Blackstone Realty November 2010 - Present
Verizon Wireless February 2006 - February 2009
Skills
Negotiation, Contract Negotiation, Short Sales, Customer Service, Word, Customer Relations, Real Estate, Microsoft Word, First Time Home Buyers, Property, Foreclosures, Sales
Education
Chaffey College 2005 — 2008
Tempus Real Estate Group May 2015 - Present
Driggs Title Agency September 2013 - Present
Driggs Title Agency September 2013 - Present
U.S Army August 2008 - April 2013
Verizon Wireless January 2006 - August 2008
Skills
Sales, Marketing Communications, Management, Project Management, Project Planning, Customer Service, Customer Satisfaction, Customer Retention
Education
Chandler/Gilbert Community College 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sahuaro High School 2001 — 2005
REALTY BENEFIT June 2002 - Present
Verizon Wireless September 2001 - September 2007
AMBASSADORS PERFORMANCE GROUP November 2000 - September 2001
WHYRUNOUT.COM August 1999 - October 2000
MVP GROUP, INC September 1998 - August 1999
SPRINT PCS January 1997 - September 1998
INTERNATIONAL SPORTS AND EVENT MARKETING April 1996 - January 1997
SCOTT, BANKHEAD & CO., CPA's January 1991 - April 1996
Education
Chapman University
BA, Organizational Leadership
University High School
Metromile February 2014 - Present
Fab.com September 2012 - February 2014
Verizon Wireless September 2011 - September 2012
Will Communications Inc February 2011 - September 2011
Nordstrom June 2006 - December 2010
Splendid Products June 2010 - August 2010
Dolce Group March 2008 - June 2008
Skills
Customer Satisfaction, CRM, Customer Service, Data Entry, E-commerce, Event Planning, Facebook, Leadership, Management, Microsoft Excel, Microsoft Office, Marketing, Networking, Outlook, PowerPoint, Retail, Sales, Sales Operations, Social Media, Social Media Marketing, Social Networking, Team Leadership, Telecommunications, Time Management, Training
Education
Chapman University 2008 — 2011
Bachelor of Arts, Communication studies, emphasis in Marketing and Leadership
Marymount California University 2006 — 2008
Group Communication and Intercultural Communication
Verizon Wireless July 2010 - Present
Verizon Wireless February 2008 - July 2010
Verizon Wireless December 2005 - February 2008
Skills
Solution Selling, Direct Sales, Account Management, Sales Management, Wireless, Telecommunications, Sales Operations, Customer Retention, B2B, M2M, Sales, Customer Satisfaction, Sales Process, Customer Experience, Networking, New Business Development, Sales Presentations, Retail, VoIP, Cold Calling, Unified Communications, Key Account Management, Cross-functional Team..., Lead Generation, Call Centers, Channel Partners, Business Development, Strategic Partnerships, Mobile Devices, Product Management, Product Marketing, Selling, 4G, Managed Services, Cellular Communications, Vendor Management, CRM, SaaS, MPLS, Mobile Communications, Mobile Technology
Education
Champlain College 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon Wireless May 2014 - Present
Verizon Wireless September 1997 - April 2014
Skills
Telecommunications, Wireless, Cellular Communications, Customer Experience, 4G, Customer Retention, Vendor Management, Cross-functional Team..., Program Management, Leadership, Team Leadership, Mobile Devices, Mobile Technology, Solution Selling, Strategic Partnerships
Education
Chapman University
Bachelor of Arts (B.A.), Organizational Leadership
Phacil August 2013 - Present
First Solar May 2011 - August 2013
eInstruction Corp. June 2009 - May 2011
Intuit 2008 - 2009
Verizon Wireless 2004 - 2007
Skills
Troubleshooting, Cisco Nexus, Networking, Data Center, DHCP, Routing, Routers, Active Directory, Firewalls, TCP/IP, Integration, Technical Support, Telecommunications, Windows Server, Operating Systems, Leadership, Network Security, Security, System Administration, Virtualization, IT Management, Vendor Management, Switches, Disaster Recovery, IT Operations, Cloud Computing, Cisco IOS
Education
American River Community College
Chandler/Gilbert Community College
Vodafone Global Enterprise April 2014 - Present
Vodafone April 2008 - March 2014
Vodafone February 2004 - March 2008
Verizon Wireless 2000 - 2003
Vodafone Airtouch 1998 - 1999
AirTouch 1996 - 1998
AirTouch September 1994 - 1996
The Mortgage Store 1993 - 1994
California Lending Group 1991 - 1993
National Republican Senatorial Committee 1988 - 1991
Skills
Wireless, Telecommunications, Mobile Devices, Channel Partners, Solution Selling, M2M, Managed Services, Vendor Management, Key Account Management, Strategic Partnerships, Direct Sales, VoIP, Business Development, International Sales, Management, Unified Communications, Product Management, Mobile Communications, Customer Retention, SaaS, Mobile Technology, Leadership, Sales, Account Management
Education
Chapman University 1984 — 1987
BA, Communications
The Men's Wearhouse, Inc. June 2013 - Present
Derrick Means Nutrition & Life Coaching January 2010 - Present
Lighthouse Academies January 2013 - Present
Verizon Wireless November 2007 - June 2010
Bally Total Fitness June 2005 - November 2007
Skills
Market Research, Social Networking, Social Skills, Communication, Sociology, Psychology, Business, Business Networking, World History, Sales Presentations, Nutritional Counseling, Organizational..., Creative Writing, Lifestyle Coaching, Personal Development, Retirement Planning, Mutual Funds, Training, Fundraising, Fashion Consultation, Men's Suits and Clothing, Wardrobe Style, Fashion, Business, Wedding,..., Personal Appearances, Confidence Building, Life Transitions, Style, Education, Education Funding, Information Retrieval, Speech Writing, Health Education, Social Interaction, Family Therapy, Personal Growth, Self Esteem, Feelings and Emotions, Relationships and..., Forgiveness, Gratitute, Spirituality, Journaling, Inner Child, Personal Development..., Self Help, Self awareness, Abundance & Prosperity, Spiritual Growth, Motivational Speaking
Education
Indiana University-Purdue University at Indianapolis 2009 — 2011
Chaffey College 2005 — 2008
Psychology, British Literature
Fullerton College 2004 — 2004
Philosophy
Olympic College 2002 — 2003
Engineering, Education, Psychology
Best Buy June 2015 - Present
Best Buy August 2013 - June 2015
Verizon Wireless September 2007 - April 2013
Verizon Wireless September 2007 - June 2008
Rainbow Foods November 1998 - September 2007
White Bear Lake Boys Lacrosse Association February 2006 - May 2007
Skills
Sales Operations, Retail, Sales, Training, Management, Sales Management, Customer Service, Time Management, Merchandising, Customer Retention, Customer Experience, Leadership, Retail Sales, Customer Satisfaction, Inventory Management, Telecommunications, Employee Training, Solution Selling, Wireless, Sales Process
Education
Century College 2004 — 2006
Minnesota State University, Mankato 2001 — 2004
Verizon Wireless January 2012 - Present
Verizon Wireless April 2004 - December 2011
Verizon Wireless August 1996 - March 2004
Skills
Telecommunications, Wireless, Business Analysis, Mobile Devices, Requirements Analysis, Integration, Call Centers, Project Management, Program Management, Process Improvement, Account Management, Business Process..., Business Intelligence, Customer Experience, Quality Assurance, Cross-functional Team..., Technical Support, Team Leadership, Customer Satisfaction, Management, Customer Retention, Troubleshooting, Leadership
Education
Chadron State College 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Management, 3.6
University of South Florida 1992 — 1997
Chemistry
National Indemnity Company May 2015 - Present
BKD CPAs & Advisors January 2013 - April 2015
West Corporation Revenue Generation May 2012 - December 2012
University of Nebraska at Omaha May 2011 - December 2012
Verizon Wireless March 2010 - August 2011
Verizon Wireless July 2007 - May 2008
Skills
Accounting, Microsoft Excel, QuickBooks, Tax Preparation, Microsoft Office, Tax, Microsoft Word, Internal Controls, Outlook, State Tax, Corporate Tax, Partnership Taxation, Personal Income Tax..., Multi-state tax returns, Community Bank return..., Tax Research, RIA Checkpoint Research, BNA Tax Research, Property & Casualty..., Insurance taxation, Corptax
Education
University of Nebraska at Omaha 2011 — 2012
Bachelor of Science (BS), Accounting
Chadron State College 2004 — 2006
Bachelor of Applied Arts, Legal Studies
AT&T Mobility June 2011 - Present
Verizon Wireless September 2008 - November 2009
Unicel July 2007 - September 2008
Vermont Dept of Health September 2006 - March 2007
TAC WorldWide Companies April 2005 - August 2005
WRS/CardinalComp, LLC June 2002 - March 2005
Skills
Windows XP Pro, Windows Server, Operating Systems, Sales, Windows 7, Troubleshooting, VPN, Servers, Wireless, Microsoft Exchange, Cisco Technologies, Switches, BMC Remedy, Networking, Computer Hardware, Technical Support, Software Installation, Hardware, Routers, Firewalls, Cisco Routers, Citrix, Help Desk Support, Laptops, Group Policy, Disaster Recovery, WAN, Printers, Antivirus, Windows, Cisco Nexus, Wireless Networking, Network Administration
Education
Champlain College
AAS, Computer Networking
Champlain College
AAS, Computer Programming
US Air Force
Chapman University August 2013 - Present
Electronic Arts Los Angeles August 2007 - August 2013
Electronic Arts April 2007 - August 2007
International Images December 2006 - February 2007
Verizon Wireless October 2005 - November 2006
Cerro Coso College Child Development Center February 2005 - July 2005
Tokyo Joe's Studios of Self Defense June 2001 - July 2004
Electronic's Boutique December 2002 - April 2004
Primal Interactive September 2002 - December 2002
Massachusetts College of Art August 2001 - May 2002
Skills
Microsoft Office, Customer Service, Teamwork, HTML, Video Games, Flash, Photoshop, Illustrator, Windows, Public Relations, Sales, Maya, Time Management, Quality Assurance, SharePoint, PowerPoint, Management, Zbrush, Microsoft Excel, 3D Studio Max, Outlook, Microsoft Word, Animation, Team Building, Computer Animation, Traditional Animation
Education
Chapman University 2013 — 2016
Doctorate of Physical Therapy
Massachusetts College of Art and Design 1998 — 2003
BFA
Cerro Coso Community College 2004 — 2005
N/A
Bay Area January 2014 - Present
Rescue Rooter October 2007 - April 2012
Verizon Wireless September 2006 - February 2009
Skills
Photoshop, Budgets, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Accounts Receivable, Accounts Payable, Customer Service, Management, Sales, CRM, Time Management, Customer Experience
Education
Chabot College
Jon DeForest Real Estate November 2004 - Present
TRI Coldwell Banker December 2007 - March 2013
Summit Financial Solutions Inc. April 2005 - December 2007
2005-2007 Summit Financial Solutions, Inc January 2005 - December 2007
Union Planters Mortgage July 2001 - February 2005
2004-2005 Tri City Funding Group, Inc January 2004 - January 2005
Union Planters Mtg January 2001 - January 2004
GTE Wireless August 1998 - October 2001
Verizon Wireless August 1998 - October 2001
Skills
Real Estate Broker, Real Estate Agent, Loan Officer, Bass Guitar, Real Estate, Sellers, Linux, Computers, Microsoft Technologies, Android, Investment Properties, Loans, Mortgage Lending, FHA, Selling, Luxury, Residential Homes, Buyers
Education
Chabot College 2008 — 2013
Associate of Arts (A.A.), Business Administration
James Logan High School 1994 — 1997
High School Diploma
BluZEBRA Technologies July 2015 - Present
ASUREA May 2014 - July 2015
Verizon Wireless October 2012 - May 2014
ADT May 2012 - September 2012
Sears Outlet Stores, LLC July 2011 - May 2012
The Lite Company March 2010 - May 2011
Skills
Sales, Direct Sales, Customer Service, Account Management, Sales Process, Negotiation, Sales Presentations, Microsoft Office, Data Entry, Lifting, Communication, Cold Calling, Project Management, Team Management, Team Leadership, Insurance, Time Management
Education
Oregon State University 2012 — 2013
Computer Science, Junior
Chandler/Gilbert Community College 2011 — 2012
Associate's degree, General Studies
Wittlebee November 2012 - June 2013
lalawag.com February 2009 - October 2010
Market Connect Group March 2008 - June 2008
Anderson Merchandisers 2003 - 2007
Wet Seal 2000 - 2003
Verizon Wireless 1999 - 2000
Hot Topic 1996 - 1999
Skills
Visual Merchandising, Retail, Inventory Management, Merchandising, Store Management, Hiring, Training, Team Management
Education
Chaffey College 1996 — 1998
Merchandising, Communications
Verizon Wireless July 2005 - Present
America West Airlines January 2005 - July 2005
AuraServ Communications, Inc. July 2000 - March 2001
Verizon Wireless May 2000 - July 2000
Airtouch Cellular September 1995 - April 2000
US West Cellular June 1992 - September 1995
US West Cellular January 1990 - June 1992
US West Cellular March 1989 - January 1990
MicroDisk Services 1987 - 1989
US Navy 1978 - 1984
Skills
Microsoft Office, Program Management, VoIP, Project Management, Switches, Call Centers, Team Leadership, Networking, CDMA, Mobile Devices, Customer Satisfaction, Wireless, Troubleshooting, Vendor Management, Customer Service, Customer Experience, Cellular Communications, Servers, Call Center, Process Improvement, Product Management, Operations Management, Telecommunications, Customer Retention, Wireless Networking, Management, 4G, Network Design, Managed Services, Unified Communications, LTE, LAN-WAN, Telephony, Routers, IP, Computer Network..., Ethernet, MPLS, T1, Security, System Deployment, Technical Support, Mobile Communications
Education
Chapman University 1981 — 1982
Biology and Environmental Science
U.S. Naval Schools of Photography 1978 — 1979
Photography
Gonzaga Prepratory School 1974 — 1978
Diploma, General Education
Verizon Wireless February 2015 - Present
Skills
Sales, Account Management, Sales Presentations, PowerPoint, Public Speaking, Customer Service, Psychology, Philosophy, Copy Editing, Microsoft Office, Outlook, Smartphones, Windows 7, Android, iOS, Critical Thinking, Problem Solving, Data Entry, Time Management, Direct Sales, Wireless, Leadership, Solution Selling, Telecommunications, Customer Retention, Cold Calling
Education
University of California, Davis 2008 — 2011
Bachelor's of Arts, Psychology, Philosophy
Cerritos College 2006 — 2008
Psychology
Verizon Wireless September 2015 - Present
Delta Air Lines June 2011 - Present
Champlain College January 2011 - Present
Bristol Toyota June 2014 - August 2015
Comsearch October 2010 - June 2014
Skills
Customer Service, Microsoft Office, Customer Satisfaction, Team Leadership, Team Building, Troubleshooting, Project Management, Data Entry, Process Improvement, Teamwork, Microsoft Word, Microsoft Excel, Call Center, Windows, Call Centers, Research, Computer Forensics
Education
Champlain College 2010 — 2014
Computer and Digital Forensics
Mt. Hope High School
Highschool Diploma
Verizon Wireless March 2009 - Present
Verizon Wireless August 2006 - March 2009
Verizon Wireless October 2004 - August 2006
Verizon Wireless July 1997 - October 2004
Skills
Microsoft Excel, PowerPoint, Coaching, Organization, Windows 7, Webinar Management, Balanced Scorecard, Microsoft Word, Cognos, Hyperion Reports, Customer Experience, Adaptability, Lync, On boarding, Onboarding, Wireless, M2M, Direct Sales, Solution Selling, Salesforce.com, Sales Operations, Sales Management, Mobile Devices, Customer Service, Forecasting, Marketing, Time Management, Call Centers, Retail, Operations Management, Qualitative Research
Education
Chabot College
Administration of Justice
Moreau High School
High School Diploma
AT&T January 2010 - October 2015
Verizon Wireless January 2009 - December 2009
Skills
Networking, Troubleshooting, Management, Microwave, System Deployment
Education
Chaffey College 1975 — 1975
Technical, Electrical, Electronics and Communications Engineering, 4.0
U.S. Army 1969 — 1975
Tactical Microwave Specialist, Electronics Engineering, Physics and Math
Verizon Wireless Business Account ExecutiveVerizon WirelessMarch 2013 - Present
Skills
Telecommunications, Wireless, Direct Sales, Customer Satisfaction, Customer Service, Sales Operations, Customer Retention, Sales Process, Sales Management, Solution Selling, Mobile Devices, Management, Sales, Cold Calling, B2B
Education
Champlain College 1993 — 1998
Bachelor's Degree, Professional Studies with Concentration in General Business
OKLARE July 2015 - Present
PlayMotion 2012 - Present
NantX (formerly Alcatel-Lucent Digital Media Solutions Group acquired Feb2014) February 2014 - April 2015
Alcatel-Lucent 2009 - 2014
Qualcomm 2007 - 2009
Verizon Wireless 2005 - 2007
Cingular 2005 - 2005
MassMobile 2002 - 2004
Onebox 1999 - 2002
LinkExchange 1998 - 1999
Skills
Mobile Devices, Product Management, Business Development, Messaging, Social Networking, Mobile Technology, Mobile Internet, SMS, Mobile Applications, Wireless, LTE, Strategic Partnerships, Mobile Marketing, Telecommunications, Mobile Content, Product Development, Solutions Marketing, Strategy, Enterprise Software, Mobile Communications, Cloud Computing, Entrepreneurship, Cross-functional Team..., VAS, Digital Media
Education
Champlain College 2005 — 2007
Master's of Science, Innovation and Information Technology
University of Vermont 1995 — 1997
Bachelor of Science (BS), Economics & Environmental Studies (Double)
Leader Evaporator Company June 2014 - Present
Town of Alburgh August 2014 - Present
LEADER EVAPORATOR COMPANY August 2009 - June 2014
Verizon Wireless 2006 - 2009
Skills
Inventory Management, Inventory Control, Procurement, Supply Chain Management, Purchasing, Supply Management, Negotiation, Pricing, Management, Contract Negotiation, Customer Service, Product Development, Sales Management, Operations Management, Strategic Planning, Inventory Valuation, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Value Stream Mapping, Strategic Sourcing, Planning Budgeting &...
Education
Champlain College 2011 — 2016
BBM, BUSINESS MANAGEMENT
Champlain College 2012 — 2014
Associate of Science (AS), BUSINESS MANAGEMENT, 2014 GRADUATE
Gilead Sciences August 2014 - Present
Elias Pasillas Photography 2009 - Present
Hendrick Automotive Group March 2013 - July 2014
Verizon Wireless February 2012 - March 2013
Vans January 2011 - April 2011
The Game Alley 2009 - 2011
Skills
Customer Service, Visual Arts, Fine Art Photography, Photoshop, Inventory Management, Troubleshooting, Weddings, Sales, Digital Photography, Fashion, Lightroom, Event Photography, Portrait Photography, Photography, Management, Marketing, Social Media, Customer Satisfaction, Account Management, Microsoft Office, Portraits, Social Media Marketing, Team Building, Retail
Education
University of Phoenix 2013 — 2017
Bachelor of Business Administration (BBA), Accounting and Business/Management
Chabot College 2008 — 2010
Verizon Wireless May 2013 - December 2014
Fisker Automotive June 2011 - February 2012
Cisco Systems February 2011 - April 2011
Herbalife August 2009 - March 2010
Ford Motor Company February 2008 - March 2009
Verizon Wireless December 2003 - April 2007
Verizon Wireless May 2001 - December 2003
Verizon Wireless January 1999 - May 2001
Verizon Wireless November 1997 - January 1999
Metrocall Paging January 1994 - November 1997
Skills
Budgeting, Financial Modeling, Inventory Control, Forecasting, Accounting, Budgets, Process Improvement, Leadership, Management, Project Planning, Finance, Training, Analysis, Cross-functional Team..., Auditing, Business Process, Variance Analysis, Sarbanes-Oxley Act, Project Management, Mergers & Acquisitions, Internal Controls, Account Reconciliation, Internal Audit, Software Documentation, Pricing, Financial Planning, Strategic Planning, Financial Analysis, Managerial Finance, Financial Reporting, Team Building
Education
Chapman University 2000 — 2004
MBA, Business Administration
DeVry 1994 — 1997
BSc, Accounting
Verizon Wireless 2008 - 2014
Skills
Customer Service, Management, Wireless, Sales, Team Leadership, Microsoft Office, Troubleshooting, Leadership
Education
Chandler/Gilbert Community College
Dietetic Technology, Dietetics/Dietitian
Verizon Wireless April 2007 - April 2014
RadioShack June 2004 - February 2007
Skills
JavaScript, Angular.js, Node.js, HTML 5, jQuery, Software Development, CSS, Web Development, Mobile Applications, Meteor, Zurb Foundation, Famo.us, Git, MVC, XHTML, Java, MySQL, AngularJS, HTML, HTML5, Rust, Open Source Development
Education
Hack Reactor
Web Development
University of California, Los Angeles 2002 — 2006
Astrophysics
Coding House
Web Development
Chaffey College 1999 — 2002
General Studies
Verizon Wireless June 2014 - Present
US Army November 2008 - September 2014
Automobile Club of Southern California May 2013 - June 2014
RadioShack June 2008 - May 2013
Skills
Long-term Customer..., Customer Service, Customer Service..., Sales, Retail Sales Analysis, Retail Sales, Intelligence Analysis, Intelligence, Communication
Education
Cerritos College 2010 — 2013
Associate of Arts (AA), Business Administration and Management, General
Cochise College 2009 — 2010
Associate of Arts (AA), Military Intelligence, General
Verizon Wireless August 2015 - Present
Verizon Wireless November 2013 - July 2015
Verizon Wireless April 2012 - November 2013
Verizon Wireless January 2011 - April 2011
Verizon Wireless June 2010 - January 2011
Skills
Customer Experience, Solution Selling, Customer Satisfaction, Account Management, Sales, Customer Service, Cold Calling, Team Leadership, Customer Retention, Management, CRM, Product Marketing, Selling, Unified Communications, Sales Presentations, Salesforce.com
Education
Minnesota State University, Moorhead 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Chadron State College
Master of Business Administration (M.B.A.), Business Administration and Management, General, In Progress
Verizon Wireless- Midwest Mobility
Organizational Leadership
Brainerd highschool
High School
Starbucks August 2014 - Present
Verizon Wireless June 2013 - July 2014
Beyond Juice March 2010 - April 2013
Cerro Coso Community College January 2009 - May 2011
Madden Commercial Refrigeration May 2007 - August 2009
Skills
Social Media Marketing, Social Networking, Social Media, Sales Management, Leadership, Customer Service, Management, Sales, Retail, Analytics, WordPress, Retail Sales, Time Management, Communication, Marketing, Networking, Event Planning, Merchandising, Public Speaking, Inventory Management, Store Management, Creative Writing, Editing, Cashiering, Research, Team Leadership, Marketing Communications, Marketing Strategy, Technical Support, Email Marketing, Employee Training, Strategic Planning, Team Building, Java, Coaching, Recruiting, Content Management, Content Strategy, HTML5, CSS, Music, Music Production, Guitar, Music Theory, Web Development, Operating Systems
Education
San Francisco State University 2014 — 2016
Bachelor of Science (B.S.), Computer Science
Cerro Coso Community College 2009 — 2011
Associate of Arts (A.A.), Liberal Arts/Humanities
Verizon Wireless
Skills
Account Management, Leadership, Management, Sales, Telecommunications, Direct Sales, Sales Management, Mobile Devices, Troubleshooting
Education
Champlain College 2000 — 2002
Associate of Science (A.S.), Professional Writing
American Express OPEN September 2014 - Present
American Express September 2012 - September 2014
Verizon Wireless September 2011 - September 2012
Skills
Management, Leadership, Sales, Strategy, Microsoft Office, Business Strategy, Analytics, Strategic Partnerships, Marketing, Microsoft Excel, Salesforce.com, Microsoft Word, Social Networking, Time Management, Business Development, Relationship Management, Financial Services, Customer Retention, Cold Calling, CRM, Sales Process, Sales Management, Marketing Strategy
Education
Mesa Community College 2009 — 2012
Business Administration and Management, General
Chandler/Gilbert Community College
Verizon Wireless August 2014 - Present
Verizon Wireless December 2011 - July 2014
Verizon Wireless June 2011 - December 2011
Verizon Wireless May 2010 - June 2011
Verizon Wireless August 2008 - April 2010
Verizon Wireless October 2006 - July 2008
Office Environments October 2001 - March 2006
Skills
Sales, Direct Sales, B2B, Telecommunications, Account Management, Solution Selling, Wireless, Customer Retention, Sales Operations, Customer Service, Sales Process, Cold Calling, Sales Management, Strategic Partnerships, Team Leadership, Customer Satisfaction, Training, Mobile Devices, Salesforce.com, Unified Communications, Call Centers, Contract Negotiation, Time Management, Social Networking, Selling, Pricing, Negotiation, New Business Development, Business Development, Customer Experience, Project Planning, Product Marketing, Managed Services, CRM, M2M, Sales Presentations, Leadership, Team Building, Complex Sales, Management
Education
Champlain College 2007 — 2011
Masters, Business Administration
University of Mount Olive 1998 — 2000
BS, Organizational Development
East Carolina University 1993 — 1998
Business
Verizon Wireless March 2014 - Present
Verizon Wireless September 2011 - February 2014
Verizon Wireless December 2008 - September 2011
Verizon Wireless August 2006 - November 2008
Verizon Wireless March 2005 - August 2006
Verizon Wireless April 2004 - March 2005
Skills
Team Leadership, Sales, Customer Satisfaction, Customer Service, Call Centers, Microsoft Office, Customer Retention, Telecommunications
Education
Chapman University 2007 — 2009
Organizational Leadership and Criminal Justice
Verizon Wireless February 2000 - Present
DC - Business Improvement District April 1999 - February 2000
Macerich April 1996 - April 1999
Skills
Customer Service, Customer Experience, Criminal Law, Wireless, Call Centers, Telecommunications, Leadership, Coaching, Customer Retention, Driving Results, Training, Supervisory Skills, Public Safety, Interviews, Troubleshooting, Customer Satisfaction, Management, Team Building, Team Leadership
Education
Cerritos College 1995 — 1997
General Education, Criminology
Rio Hondo College 1995 — 1995
Certified, Critical Incident Response/Special Police Operations
Black Mesa Winery March 2014 - Present
Verizon Wireless December 2002 - December 2003
Disneyland Resort March 1996 - December 1999
Skills
Teaching, Microsoft Excel, Microsoft Word, Microsoft Office, Windows, PowerPoint, Research, Customer Service, Outlook, English
Education
Chapman University
Fullerton College
Verizon Wireless September 2006 - Present
Verizon Wireless June 2009 - December 2009
Verizon Wireless February 2006 - September 2006
Verizon Wireless August 2005 - February 2006
Verizon Wireless October 2004 - August 2005
Trader Joe's June 2001 - September 2004
Education
Chabot College
James Logan High School
Crystal Pines Nursing Home September 2014 - Present
Verizon Business October 2009 - December 2012
Verizon Business 2009 - 2012
NEXTEL March 2001 - March 2007
Verizon Wireless December 1999 - December 2000
Siemens Energy December 1994 - November 1999
US Navy July 1984 - September 1994
Skills
Project Management, Telecommunications, Information Security, Telephony, VoIP, IP, Wireless, Managed Services, Ethernet, Unified Communications, Vendor Management, PMP, Call Centers, Project Planning, Cisco Technologies, Cabling, Inventory Control, Military Operations, Multi Tasking, Change Control, Nuclear Power Plants, Infrastructure..., Military Training, Security Clearance, IT Security Policies, Nuclear Safety, Public Speaking, Network Design, Conflict Resolution, Published Author, Military Experience, Cryptography, Nortel, Octel, Security Policy, Lecturing, Team Mentoring, Church Administration, Unix, Unisys Mainframe, Novell, CS1000, Policy Analysis, Employee Training, Nuclear, Nortel Meridian, Procomm Plus, Customer Satisfaction, Switches
Education
Chaminade University of Honolulu 1992 — 1993
Political Science and Government
The United States Naval Postgraduate School 1988 — 1991
Cryptology
Monterey Peninsula College 1988 — 1990
Political Science and Government
Hoffman Estates 1980 — 1984
Frome Investments January 2010 - Present
Coast to Coast Information Services September 2007 - December 2009
First Bank February 2007 - September 2007
People's Choice Home Loan September 2002 - February 2007
Verizon Wireless 1998 - 2000
AirTouch Cellular 1993 - 1996
Skills
Mortgage, Credit, Real Estate, Loans, Negotiation, Customer Relations, Retail, Customer Service, Contract Negotiation, Fundraising, Public Speaking, Mortgage Lending, Brokerage, Short Sales, Management, Residential Homes, Commercial Real Estate, New Business Development, Property Management, Sales, Investments, Real Estate Financing, Selling, Real Estate Transactions
Education
Chapman University 1984 — 1989
BA, Public Relations
Wipro August 2013 - Present
WWNSP, Inc. November 2012 - July 2013
Tate & Lyle August 2011 - October 2012
Verizon Wireless September 2010 - August 2011
Xerox / ACS March 2010 - August 2010
WWNSP, Inc. February 2002 - February 2010
Pfizer Pharmaceutical Company March 2000 - February 2002
WWNSP, Inc.previously ITECH Consulting, Inc. March 1996 - February 2002
Saudi Aramco AT&T Bugshan Stone & Webster / AT&T Global Services February 1994 - February 1996
Cray Communications October 1993 - February 1994
Skills
CCIE #5130, Perl Programmer, Network Engineering, Realtime Programming, Consulting, Cisco Routing &..., Video Conferencing, Cisco Technologies, Data Center, Business, Customer Service, Disaster Recovery, Entrepreneurship, Government, Real Time, Multimedia, Telepresence, Switches, Network Design, Cisco Routers, CCIE, MPLS Networking, OSPF, SNA, DLSW, BGPv4, 10G Ethernet, FCoE, NMS, CiscoWorks, Internet Troubleshooting, VPN, MPLS VPN, Cisco WAN, TCP/IP protocols, SNMP, Nuclear Safety, Cisco Nexus, Network Documentation, Linux, Data Centre Architecture, Fortran, Windows 2000, Process Control, Frame Relay, Systems Analysis, Protocol Analysis, Router Configuration, SOX Compliancy, VoIP
Education
Cisco Systems Training 1992 — 2001
CCIE #5130, Network Engineering and Architecture
Roosevelt University 1983 — 1987
BGS - Computer Science, Computer Science, Systems Analysis, Scienitic Engineering, 3.26
Chaminade University of Honolulu 1983 — 1985
Bachelor of Applied Science (BASc), Computer Science
University of Hawaii at Manoa 1983 — 1985
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
Roy High School 1975 — 1977
HS Diploma, General Studies
Amplify August 2014 - Present
Verizon Wireless March 2013 - August 2014
AT&T Mobility August 2010 - January 2013
Concurrent Computer Corporation October 2009 - August 2010
McKesson October 2008 - July 2009
MCKESSON INC September 2008 - July 2009
Catalina Marketing February 2008 - August 2008
Catalina Marketing February 2008 - August 2008
TIBCO Software June 2007 - December 2007
TIBCO SOFTWARE INC June 2007 - December 2007
Skills
SOA, XML, Tomcat, Integration, Java Enterprise Edition, Hazelcast, Web Services, Spring, Distributed Systems, Scrum, Software Development, Unix, SOAP, Ant, UML, Hibernate, Apache, Java, JUnit, Spring Framework
Education
Chapman University 1986 — 1990
Chapman College
BS, Computer Science
Verizon Wireless 2011 - Present
Verizon Wireless 2004 - 2011
AAA Washington 2004 - 2004
TeleTech 2001 - 2004
AT&T Broadband 1999 - 2001
US Navy 1977 - 1999
Skills
Contact Centers, Call Centers, Workforce Management, Forecasting, Scheduling, Leadership, Process Scheduler, Training, Vendor Management, Customer Satisfaction, IEX, Capacity Planning, Call Center, Telecommunications, Web Chat, Social Media, Contact Center Strategy, Contact Center..., Budget Process
Education
Chapman University
Bachelor's Degree, Computer Information Systems
Hawaii Pacific University
Associate's Degree, Supervisory Leadership
Verizon Wireless 2006 - Present
Nortel February 2004 - December 2005
Trillium Solutions Group November 2002 - December 2003
Solectron Global Services April 2001 - October 2002
Nortel June 1996 - February 2001
Skills
Wireless, CDMA2000, CDMA, IP, Networking, JNCIA, Wireless Networking, Ethernet, Cellular Communications, UMTS, VoIP, RF, 4G, SIP, 3G
Education
Chaminade University of Honolulu 1980 — 1984
Verizon Enterprise Solutions (at Chrysler) February 2015 - Present
John Deere Landscapes LLC December 2014 - February 2015
Wide Open West January 2012 - December 2014
HP Enterprise Services January 2007 - February 2012
Ford Motor Company May 2006 - January 2007
Verizon Wireless October 2005 - May 2006
Los Angeles County May 2004 - October 2005
WebEx March 2001 - October 2002
MCI 1999 - 2000
MCI 1996 - 2000
Skills
Cisco, Routers, Cisco IOS, Data Center, Cisco Technologies, VPN, Firewalls, Troubleshooting, Cisco Nexus, Disaster Recovery, WAN, OSPF, Switches, DNS, VoIP, BGP, Network Security, TCP/IP, ASA, Routing, Network Engineering, CCNA, LAN-WAN, Network Administration, Active Directory, Virtualization, EIGRP, IP, Cisco Routers, QoS, Networking, DHCP, Network Design, Unix, Microsoft Certified..., Cisco Wireless, Network Architecture, CCNP, HP, Ethernet, Solaris, Security, MPLS, Windows Server, Cisco Call Manager, Wireless Networking, Catalyst Switches, Servers, Routing Protocols, Computer Network...
Education
Chaminade University of Honolulu 1992 — 1995
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Northern Virginia Community College 1988 — 1990
Slippery Rock University of Pennsylvania 1988 — 1989
Blackhawk High School 1983 — 1987
High School Diploma, General Studies
Afire Promotions July 2009 - Present
Afire Promotions June 2009 - Present
Afire Promotions June 2009 - Present
Night Spot Photography March 2007 - August 2011
Verizon Wireless March 2008 - November 2008
Memorex February 2004 - February 2008
Imation February 2004 - December 2007
Klasky Csupo January 2004 - February 2005
Skills
Product Management, Supply Chain Management, Budgets
Education
Cerritos College 2008 — 2011
BA, Business/Marketing
APICS - Association for Operations Management 2007 — 2008
CPIM, Certified in Production and Inventory Management
APICS - Association for Operations Management 2007 — 2008
CSCP, Certified Supply Chain Professional
Long Beach City College 2003 — 2006
associates, film
Verizon Wireless March 2000 - Present
AirTouch/Vodafone 1991 - 2000
Verizon Wireless/Vodafone-AirTouch/Pac Tel Cellular 1991 - 2000
General Dynamics March 1988 - March 1991
General Dynamics May 1987 - September 1988
Skills
Wireless, Solution Selling, Direct Sales, Telecommunications, Sales, M2M, Mobile Devices, Mobile Technology, Cellular Communications, Account Management, Sales Operations, VoIP, Strategic Partnerships, Customer Retention, Strategy
Education
San Diego State University-California State University 1983 — 1986
BS, Business Management with emphasis in Production and Operations
Chabot College 1981 — 1983
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
APS Technology October 2012 - Present
JACOBS FARM DEL CABO INC March 2011 - October 2011
Python Injection Inc March 2005 - February 2011
Verizon Wireless January 2001 - January 2005
Surfside Internet January 2000 - March 2001
Pep Boys February 1996 - February 1999
Skills
Symbology Hardware and..., Firestream Support, VB.NET, Hardware, SQL, Software, Bilingual-English/Spanis..., Automotive Aftermarket, Crystal Reports, Joomla, Linux, Web Design, Macola, Windows Server, Active Directory, Photoshop
Education
Cerritos College 2006 — 2008
Associate of Arts (AA), Information Technology
Intergrated Digital Technology 2006 — 2007
Diploma, MCSE
Verizon Wireless December 2008 - Present
Verizon Wireless April 2005 - December 2008
Skills
Customer Retention, Customer Experience, Wireless, Direct Sales, Customer Satisfaction, Call Center, Team Building, Telecommunications, Account Management, Call Centers, Organizational Behavior, Sales, Team Leadership, Customer Service, Microsoft Office, Leadership, Coaching, Time Management, Mobile Devices, Troubleshooting, Public Speaking, Training
Education
Chapman University
Cashe Software November 2013 - Present
Military Family Home Loans April 2013 - Present
Verizon Wireless November 2009 - April 2013
Slumberland Furniture June 2008 - November 2009
T-Mobile November 2003 - June 2008
Wireless Retail April 2002 - November 2003
Skills
Sales Management, Retail, Recruiting, Direct Sales, Sales, Sales Process, Account Management, Sales Operations, Customer Service, Customer Satisfaction, New Business Development, Merchandising, Inventory Management
Education
Century College 2001 — 2002
Anthem August 2014 - Present
Cost Plus World Market December 2013 - August 2014
Levi Strauss & Co. November 2012 - December 2013
The Flavor Group April 2012 - July 2012
San Francisco State University January 2012 - May 2012
SAY Media August 2010 - December 2010
Verizon Wireless April 2008 - September 2008
Nordstroms June 2007 - October 2007
CVS February 2006 - November 2006
Skills
Social Media Marketing, Salesforce.com, Social Media, Advertising, Online Advertising, Time Management, Google Adwords, Leadership, Management, CRM, Social Networking, Marketing Communications, Sales, Microsoft Office 2007, Analytics, Hootsuite, Business Performance..., Fashion, Event Management, Account Management, CPM, Writing, Adsense, DaVinci, AS400 system, Brio Query, Merchandising Analytics, Department Budgeting, Competitive Analysis, Retail Business Math, Operations Management, Microsoft Office
Education
San Francisco State University 2009 — 2012
Bachelor of Science, Business Administration; Marketing
Cerritos College 2006 — 2008
Ashley Furniture Industries 2013 - Present
Chandler Chamber of Commerce November 2012 - 2013
Verizon Wireless June 2004 - September 2012
CWW/ Blu Products llc January 2000 - August 2002
Skills
Direct Sales, Sales, Customer Service, Account Management, Cold Calling, Marketing, Solution Selling, New Business Development, Customer Retention, Sales Management, Retail, Wireless, Selling, Lead Generation, Business Development, Sales Process, B2B
Education
Arizona State University 1988 — 1991
Cerritos College 1984 — 1987
AA ASSOC, General Studies
The Ayn Rand Institute March 2015 - Present
YouTubeManager May 2014 - February 2015
Verizon Wireless February 2011 - May 2014
Verizon Wireless June 1998 - January 2011
Bank of America November 1995 - June 1998
Skills
Video Editing, Adobe Creative Suite, Screenwriting, Sound Editing, DSLR, Camera Operation, Production Sound, Film Editing, Microsoft Word, Microsoft Excel, Time Management, Customer Service, Retail, Customer Retention, Account Management, Customer Satisfaction, Call Centers, Customer Experience
Education
Chapman University 1994 — 1996
Bachelors of Fine Arts, Film & Television Producion
Verizon Wireless February 2010 - Present
Verizon Wireless January 2009 - February 2010
Verizon Wireless July 2007 - January 2009
Verizon Wireless 2005 - 2007
Verizon Wireless 2003 - 2005
Verizon Wireless 2000 - 2003
Verizon Wireless 1998 - 1999
Verizon Wireless 1997 - 1998
Verizon Wireless 1996 - 1997
Skills
Call Center, Customer Relations, Marketing Management, Analytics, Billing, Database Marketing, Statistics, Loyalty Programs, Customer Loyalty, Margin Enhancement, Profitability Analysis, Profit, Margin, Brand Loyalty, Call Centers, Strategy, Analysis, CRM, Customer Retention, Customer Service, Management, Wireless
Education
USC Marshall School of Business 2013 — 2013
Advanced Management Program - Continuing Education, Communication Technology Management (CTM)
University of California, Irvine - The Paul Merage School of Business 1999 — 2002
Masters, Business
Chapman University 1992 — 1997
B.S., Kinesiology
Residential Sales Consultant, City of Burlington (Burlington Telecom) June 2012 - Present
AT&T Mobility October 2009 - June 2012
Verizon Wireless August 2008 - May 2009
Unicel December 2002 - May 2009
EPS Inc. February 2002 - December 2002
Rural Cellular Corporation dba CellularOne October 1998 - December 2001
Capital Pizza Huts October 1993 - February 1999
Skills
Mobile Devices, Customer Retention, Customer Satisfaction, Selling Skills, Account Management, Sales Management, Sales, Retail, Customer Service, Networking, Business Development, Team Management, Team Building, Temporary Placement, New Business Development, Inventory Management, Business Analysis, Management, Marketing, Leadership, Solution Selling
Education
Champlain College 2015 — 2016
Bachelor of Science (BS) in Integrated Studies, Accounting
Champlain College 2015 — 2015
Certificate in Project Management – Business
Champlain College 1993 — 1996
Associate's, Accounting
Perceptions Group January 2015 - Present
Charter Communications May 2003 - November 2004
Celluphone 2002 - 2003
Verizon Wireless 1999 - 2002
Verizon Wireless 1994 - 1999
Skills
Customer Retention, Customer Experience, Strategic Partnerships, Telecommunications, B2B, Sales Management, Direct Sales, Account Management, Customer Satisfaction, Sales, Team Building, Sales Process, Retail Sales, P&L Responsibility, Business Operations, Partnership Marketing, Sales Operations, Leadership, New Business Development, Operational Efficiency, Lead Generation, Strategy, Product Marketing, Marketing Strategy, Advertising, Management, Start-ups, Social Media Marketing, Social Networking, Online Marketing, Strategic Planning, P&L Management, CRM
Education
Chapman University
BA, Organizational Leadership
Realty Executives Santa Clarita August 2014 - Present
California Department of Real Estate June 2007 - Present
Board of Barbering and Cosmetology October 1997 - Present
PRECISE PAY INC 2003 - 2005
PAYDAY PAYROLL 2003 - 2003
Verizon Wireless 2001 - 2003
Skills
Investments, Diabetes, Pharmaceutical Industry, Cross-functional Team..., Financial Analysis, Coaching, CRM, Sales, Pharmaceutical Sales, Asset Managment, Strategic Planning, New Business Development, Short Sales, Financial Services, Public Speaking, Marketing Strategy, Portfolio Management, Finance, Small Business, REO, Tax, Team Building, Commercial Lending, Sales Operations, Customer Service, Marketing, Customer Experience, Product Launch, Strategic Financial..., Real Estate, Payroll
Education
Cerritos College 2007 — 2007
Real Estate
Career Academy of Seal Beach 1993 — 1995
Artesia High School 1990 — 1994
Verizon Wireless October 2013 - Present
Verizon Wireless June 2011 - October 2013
Ponderosa Steakhouse May 2010 - February 2011
Ponderosa Steakhouse August 2009 - May 2010
PMG Public Relations January 2010 - April 2010
Hollywood Video May 2007 - August 2008
Hollywood Video May 2005 - August 2006
Skills
Press Releases, Customer Service, Microsoft Office, Marketing, Sales, Social Networking
Education
Champlain College 2006 — 2010
BS, Mass Communications
Litchfield Bancorp November 2014 - Present
Webster Bank February 2011 - November 2014
Verizon Wireless October 2002 - March 2010
Skills
Management, Call Centers, Team Leadership, Sales, Customer Service, Interviews, Banking, Consumer Lending, Retail Banking, Credit, Commercial Banking, Loans, Team Building, Mortgage Lending, Cross Selling, Coaching, Recruiting, Small Business Lending, Relationship Management, Microsoft Excel, Training, Retail, Microsoft Word, Branch Management, Branch Banking, Mortgage Banking, Deposits, Commercial Lending, Credit Cards, Residential Mortgages, Refinance
Education
Champlain College 1989 — 1991
Associates, Business Managment
Southeast Community College October 2010 - Present
Verizon Wireless September 2008 - July 2009
Skills
Higher Education, Instructional Design, Adult Education, Teaching, Grant Writing, Curriculum Development, E-Learning, Curriculum Design, Academic Advising, College Teaching, Critical Thinking, Courses, Public Speaking, Leadership Development, Program Development, Tutoring, Educational Technology, Community Outreach, Distance Learning, Instructional Technology, University Teaching, System Administration, Non-profits, Creative Writing, Research, Staff Development, History, Educational Leadership, Psychology, Resume Writing, Writing, Microsoft Office, Customer Service
Education
Chadron State College 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General, 3.667
Chadron State College 1991 — 1994
Bachelor of Science (BS), Marketing/Marketing Management, General, 3.513
Dundy County High School 1985 — 1989
Diploma, General Studies
Verizon Wireless October 2010 - Present
Verizon Wireless February 2010 - October 2010
Verizon Wireless January 2009 - February 2010
Education
Cerritos College 1996 — 2000
AA
Verizon Wireless May 2014 - Present
Verizon Wireless November 2011 - May 2014
Crescent Crown Distributing March 2005 - August 2011
Skills
Key Account Development, Sales Operations, Sales Management, Account Management, Inventory Management, Sales, National Accounts, Retail, Key Account Management, Forecasting, Beer, Grocery, Marketing Strategy, Market Planning, Customer Service, Customer Retention, Customer Satisfaction, Customer Experience, Direct Sales, Leadership, Management, Training, Sales Process, Solution Selling, Wireless, Mobile Devices, Call Centers, Microsoft Office, Social Networking, Team Building, Telecommunications, Time Management
Education
Strayer University 2011 — 2015
Bachelor of Business Administration (B.B.A.)
Chandler/Gilbert Community College 2003 — 2010
Associate of Arts (AA), Business Administration, Management and Operations
Mesa Community College 2003 — 2010
Verizon Wireless August 2006 - December 2012
Education
Chandler/Gilbert Community College 2015 — 2016
Associate of Science (A.S.), Accounting
Mercury Insurance December 2014 - Present
Verizon Wireless April 2012 - November 2014
Skills
Telecommunications
Education
Chaffey College 2014 — 2015
Child development
Cal state university Fullerton 2003 — 2009
Criminal justice/Spanish
Verizon Wireless September 2005 - May 2014
National Holistic Institute 2010 - 2011
Disneyland Resort 2004 - 2006
Helpmates Staffing Services 2004 - 2005
Hof's Hut Restaurant 2001 - 2004
Skills
Customer Satisfaction, Customer Service, Customer Retention, Customer Experience, Customer Support, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Sales, Call Centers, Technical Support, Mobile Technology, Creative Problem Solving, Financial Services, Data Entry, Social Media Marketing, Marketing, CACS, Customs Brokerage, Cash Handling Experience, Therapeutic Massage, Telecommunications
Education
Strayer University 2014 — 2015
Bachelor of Business Administration (B.B.A.), concentration in Hospitality and Tourism Management + Minor in Marketing, GPA: 3.25
Strayer University 2012 — 2014
Assoicates Degree in Business Administration (A.A.), Business Administration, GPA: 3.25
National Holistic Institute 2010 — 2011
Certified Massage Therapist and Health Educator, Massage Therapy/Therapeutic Massage, GPA: 3.5
Cerritos College 2001 — 2004
Theatre Arts, GPA: 3.0
T-Mobile Data Sales ConsultantVerizon WirelessJuly 2008 - June 2010
Verizon Wireless November 2005 - June 2008
Education
Chaminade University of Honolulu
Bachelor of Arts (B.A.), Business Administration and Management, General
Chaminade University of Honolulu
Bachelor of Arts (B.A.), Business Administration