Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless April 2015 - Present
Verizon Wireless September 2013 - Present
Saks Fifth Avenue December 2012 - March 2013
Dillards February 2012 - December 2012
Skills
Retail, Sales, Customer Service, Marketing, Microsoft Office, Social Media, Public Speaking, Event Planning, Microsoft Excel, Inventory Management, Sales Management
Education
Florida Atlantic University 2011 — 2015
Bachelor of Business Administration (BBA), Finance, General
Verizon Wireless May 2015 - Present
BCBGMAXAZRIAGROUP May 2011 - Present
USAID June 2013 - August 2013
USAID July 2012 - August 2012
Skills
Microsoft Word, Writing, Microsoft Excel, PowerPoint, Speech, Organization, Adobe Creative Suite
Education
Florida Agricultural and Mechanical University 2010 — 2014
Molex November 2013 - Present
Allied Enterprises / Liberty Electric Sales April 2010 - November 2013
Verizon Wireless October 2009 - April 2010
Enterprise Rent-A-Car April 2005 - August 2009
Skills
Solidworks, Business Planning, Sales Engineering, Business Development, Key Account Management, CAD, Solution Selling, Sales Operations, Strategic Planning, Sales, Manufacturing, Electronics, Direct Sales, Product Marketing, Sales Process, Sales Management, Product Development, Cross-functional Team..., Account Management, B2B, New Business Development, Product Management, Cold Calling, Sales Presentations, Selling, Product Launch, Pricing, Salesforce.com, Competitive Analysis, Forecasting, P&L Management, Contract Negotiation, International Sales, Customer Satisfaction, Outside Sales, Lead Generation, Customer Retention, Purchasing
Education
St John Fisher 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Finger Lakes Community College 1999 — 2002
Associate of Science (A.S.), Biology, General
Honeoye Falls-Lima High School 1995 — 1999
Verizon Wireless August 2015 - Present
Verizon Wireless October 2014 - September 2015
Verizon Wireless February 2014 - November 2014
Rochester Lancers November 2012 - March 2014
Mendon Golf Club April 2013 - January 2014
MENDON GOLF CLUB April 2013 - January 2014
WESTERN NEW YORK FLASH April 2013 - September 2013
Rochester Rhinos April 2013 - September 2013
Rochester Americans November 2012 - March 2013
ELITE SPORTS February 2012 - October 2012
Skills
Social Media, Sales, Public Relations, Sponsorship, Cold Calling, Entertainment, Food, Ticket Sales, Sports Management, Event Management, Event Planning, Social Media Marketing, PowerPoint, Microsoft Office, Microsoft Excel, Teamwork, Live Events, Tourism, Recruiting, Customer Service, Sports Marketing, Social Networking, Sponsorship Sales, Time Management, Hospitality, Sponsorship Activation, Microsoft Word, Soccer, Telephone Skills, Marketing, Facebook, Public Speaking, Trade Shows, Merchandising, Market Research, Athletics, Retail, Coordinating Events, Coordinating Special..., Entertainment Industry, Disney, Guest Service Management, Building Relationships, Tourism Management, Entertainment Management, Up-selling, TIPS Certified
Education
ST. JOHN FISHER COLLEGE 2011 — 2013
B.S, Sports Management
Finger Lakes Community College
A.S, Tourism Studies
Verizon Wireless April 2014 - Present
Self Employed Consultant (Management) April 2010 - Present
Raymour & Flanigan Furniture May 2005 - September 2013
Raymour & Flanigan Furniture July 2006 - January 2008
Skills
Retail Sales Experience, Hospitality, Property Management, Cellular Communications, Consignment, UPS Shipping, Pharmaceutical Industry, Auditing, Furniture, Lease Negotiations, Employee Training, Sales Hiring, Leadership Development, Sales Prospecting, Qualifying Prospects, Home Improvement, Rental Homes, Online Research, Online Advertising, Sales, Team Building, Retail Sales, Inventory Management, Customer Satisfaction, Customer Service
Education
Finger Lakes Community College 2001 — 2002
Business Administration, Management and Operations
LA Fitness January 2012 - Present
Vitamin Shoppe January 2009 - January 2011
Verizon Wireless January 2006 - January 2007
Skills
Personal Training, Writing, Presentations, Public Speaking, Organizational..., Social Skills, Nutrition, Problem Solving, PowerPoint, Mathematics, Science, Computers, Music, Guitarist, Long Distance Running
Education
Florida Atlantic University 2008 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
MHS
Cummins Inc. April 2012 - Present
Comcast February 2007 - April 2012
Verizon Wireless July 2001 - August 2006
Cumberland Heights August 2004 - August 2005
Fashion Fair Cosmetics January 1999 - January 2000
Wal-Mart Stores January 1995 - January 1999
Skills
Training, Employee Relations, Human Resources, Time Management, Facilitators, Supervision, Project Planning, Organization, Finance, Call Center, Customer Service, Customer Experience, Conflict Resolution, Coaching, Performance Management, Call Centers, Customer Retention, Customer Satisfaction, Management, Recruiting
Education
Trevecca Nazarene University 2002 — 2005
MA, Behavioral Sciences
Fisk University 1998 — 2001
BA, Psychology
The University of Arizona August 2015 - Present
Trio Services Flathead Valley Community College January 2009 - Present
Montana State University January 2013 - August 2015
Facilities Services, Montana State University October 2013 - May 2015
Verizon Wireless April 2007 - August 2008
Whisper Creek Log Homes, Great Falls January 2005 - January 2007
Skills
Public Speaking, Matlab, Microsoft Office, PowerPoint, Research, Teamwork, Microsoft Excel, Microsoft Word, Customer Service, Photoshop, Social Media, C++, HTML, COMSOL, Aspen HYSYS, Management
Education
Montana State University 2012 — 2015
Bachelor's Degree, Chemical Engineering, 3.81 (Major GPA)
Flathead Valley Community College 2008 — 2010
Associate of Science, Economics, 3.4 (Cumulative GPA)
University of Arizona 2015 — 2019
Doctor of Philosophy (Ph.D.), Chemical Engineering
Verizon Wireless May 2010 - May 2015
Verizon Wireless April 2006 - December 2010
Skills
Solution Selling, Telecommunications, Account Management, Direct Sales, Salesforce.com, Sales Operations, Sales, Sales Process, Managed Services, Sales Management, Wireless, CRM, Training, Employee Training, Training Delivery, Public Speaking, Building Relationships, Customer Retention
Education
Florida Atlantic University 2001 — 2008
Bachelor's degree, International Business; Marketing; Management
Florida International University
UPS Supply Chain Solutions November 2014 - Present
Verizon Wireless January 2014 - November 2014
Monster.com March 2010 - January 2014
The Keystone Group LLC June 2007 - February 2010
Aflac August 2008 - August 2009
Blinds & Interiors LLC September 2003 - June 2007
Skills
Sales, business to business..., Closing Deals, Public Relations, Email Marketing, Marketing Strategy, Telemarketing, Corporate Communications, Recruiting, Internet Recruiting, Employee Benefits, Government Contracting, Government Agencies, Creative Strategy, Grant Writing, Customer Service, Account Management, Strategic Planning, Recruitment Advertising
Education
Limestone College 2012 — 2015
Student, Business, Management, Marketing, and Related Support Services
Florence-Darlington Technical College 2010 — 2012
International Business
West Florence High School 1996 — 2000
Diploma
Steve Jackson Games September 2013 - Present
Steve Jackson Games February 2013 - September 2013
Steve Jackson Games April 2012 - February 2013
Steve Jackson Games March 2012 - March 2012
Go Wireless Verizon Agent January 2012 - March 2012
Wireless To Go January 2007 - January 2012
Verizon Wireless January 2006 - June 2006
American Funding Group 2002 - 2003
Skills
Editing, Copy Editing, Proofreading, Creative Writing, Public Speaking, Microsoft Office, Copywriting, Social Networking, Advertising, Sales, Marketing
Education
Florida Atlantic University 2008 — 2011
Bachelor of Arts (B.A.), Linguistics
Indian River Community College 1999 — 2002
Associate of Arts (AA), Journalism/Public Relations
Alpha Technologies October 2013 - Present
SourceOne Corp. April 2013 - October 2013
Byers Engineering November 2008 - April 2013
Verizon Wireless June 2010 - January 2011
AT&T January 2008 - November 2008
HiFi Definition, Inc. January 2001 - December 2007
Skills
Fiber Optics, Engineering, Project Management, OSP Engineering, IP, Sales, Wireless, Telecommunications..., Quality Control, Copper Cabling, Management, TL9000, Leadership, Sales Management, Technical Drawing, Microstation, Quality Management, Fiber Optic Networks, Customer Service, Telecommunications
Education
Florida Atlantic University 2006 — 2008
Mechanical Engineering
Penn State University 1995 — 1999
Bachelor's degree, Telecommunications
Erickson Technologies April 2010 - Present
Verizon Wireless 2002 - 2010
U.S. Cellular 2000 - 2002
Skills
Networking, Sales Management, Customer Service, New Business Development, Strategic Planning, Account Management, Backup Solutions, IT Solutions, Marketing, Sales Process, Entrepreneurship, Sales, Start-ups, Direct Sales
Education
Florida Atlantic University 2003 — 2005
Bachelor of Science (BS), Economics
TF Contracting, LLC September 2012 - Present
Tobii ATI July 2013 - September 2014
DynaVox Technologies 2011 - 2012
AT&T April 2010 - July 2011
TF Contracting, LLC November 2007 - April 2010
Verizon Wireless July 2005 - October 2007
Skills
Outside Sales, Relationship Management, Relationship Marketing, Pipeline Development, Pipeline Management, Medical Devices, Quotas, Technology, Computer Hardware, Computer Repair, Exceeding Quotas, Inventory Management, Sales, Managed Care, Customer Service, Product Marketing, Forecasting, Sales Presentations, Cold Calling, Pharmaceutical Sales, Direct Sales, Management, Leadership, CRM, Advertising, Telecommunications, Sales Process, Account Management, Team Building, Sales Operations, Training
Education
Flagler College 2007 — 2009
Bachelor of Arts (B.A.), Business Administration, 3.25
Thomas, Mamer & Haughey, LLP November 2012 - Present
Thomas, Mamer & Haughey, LLP June 2011 - October 2012
Kaplan Test Prep August 2011 - April 2012
Special Funds Conservation Committee August 2008 - July 2009
Auction Direct USA Used Vehicle Superstore February 2008 - June 2008
Verizon Wireless October 2006 - February 2008
Mark's Pizzeria July 2003 - August 2006
Skills
Brief Writing, Legal Research, Legal Writing, Medical Records, Negotiation, Writing, Creative Writing, Editing, Copy Editing, Public Relations, Customer Service, Social Media, Social Networking, Social Networking Sites, Sports Writing, Strategic Thinking, Appeals, Employment Law, Westlaw, Litigation, Civil Litigation, Courts, Mediation, Research, Personal Injury, Microsoft Office, Trials, Motions
Education
University of Illinois at Urbana-Champaign 2009 — 2012
Juris Doctor, Law, cum laude, 3.27
Saint John Fisher College 2005 — 2007
BA, History, Political Science, 3.24
Finger Lakes Community College 2003 — 2005
AA, Liberal Arts, 3.22
Honeoye Central School 1999 — 2003
Diploma, General, 93.5
Verizon Wireless May 2014 - Present
Verizon Wireless April 2010 - May 2014
CHG Healthcare 2006 - 2009
Skills
Marketing, Recruiting, PowerPoint, Training, Microsoft Word, Healthcare, Cold Calling, Sales, Microsoft Office, Salesforce.com, Leadership, Contract Negotiation, Account Management
Education
Belmont University 2010 — 2012
MBA
Florida Atlantic University 2006 — 2009
Charter Communications September 2014 - Present
T-Mobile September 2011 - August 2014
T-Mobile May 2009 - September 2011
T-Mobile February 2006 - May 2009
T-Mobile July 2005 - February 2006
T-Mobile April 2003 - June 2004
Verizon Wireless September 2001 - May 2002
Skills
Leadership Development, MBTI, Talent Development, Career Development, Performance Improvement, Performance Management, Lifestyle Coaching, Executive Coaching, Coaching, Organizational..., Change Leadership, Organizational Change, Organizational..., Management Development, Change Management, Personal Development, Training Delivery, Emotional Intelligence, Customer Retention, Sales Management, Operational Excellence, Strategic Planning, Workshop Facilitation, Training, Vendor Management, Onboarding, Call Centers, Instructional Design, Cross-functional Team..., Customer Experience, Needs Analysis, Talent Management, Team Building, Performance Consulting, Blended Learning, Team Leadership, Management, Succession Planning, Leadership, Employee Relations, Workforce Planning, Employee Engagement, Employee Training, Business Strategy, Culture Change, Strategy, Talent Acquisition, Program Management, Conflict Resolution, Recruiting
Education
Pepperdine University 1999 — 2001
Masters, Business Adm
Fielding Graduate University 2010 — 2011
Certificate, Executive Based Coaching
Oxford University 2001 — 2001
Certificate, International Business
Finger Lakes Hearing Center 2008 - 2013
Nextel Partners July 2000 - April 2007
Verizon Wireless August 1998 - July 2000
Skills
Microsoft Office, Customer Service, Management, Highly detail oriented, Works well in a team, Outstanding..., Organized Multi-tasker, Cross-functional Team..., Budgets, Strategic Planning, Sales, Sales Management, Training, Process Improvement, Customer Satisfaction, Team Leadership, Team Building, Process Scheduler
Education
Finger Lakes Community College 1994 — 1997
Associate of Arts (AA), with Honors and Office Technologies Certificate, Deans List, Social Sciences
Biotest Pharmaceuticals Corporation October 2014 - Present
Infinity Sales Group, LLC September 2013 - July 2014
Verizon Wireless March 2011 - January 2013
Verizon Wireless November 2004 - March 2011
Shift F1 2002 - 2004
TigerDirect 1997 - 2002
A&C Enercom 1994 - 1997
Beckman CoulterMiami 1992 - 1994
Sealy 1990 - 1992
Skills
Customer Retention, Sales Operations, Customer Satisfaction, Call Centers, Wireless, Direct Sales, Customer Experience, Management, Telecommunications, Training, Solution Selling, Account Management, Networking, Sales Process, Cold Calling, M2M, Sales, Team Building, Customer Service, Selling, Mobile Devices, Product Management, Troubleshooting, Inventory Management, Start-ups, Microsoft Excel, Operations Management, LIMS
Education
Florida Atlantic University 2015 — 2018
Master of Business Administration (MBA), Operations Management
Florida International University
Bachelor of Business Administration (BBA), International Business & Management
Miami Dade College 1987 — 1990
Associate of Arts (A.A.), Business/Commerce, General
AT&T June 2010 - Present
Soljo Express, LLC December 2004 - July 2012
Cox Communications October 2009 - June 2010
Sprint Nextel December 2004 - June 2007
Verizon Wireless March 1990 - March 2004
Skills
Telecommunications, Wireless, Contract Management, Business Development, SharePoint, Training, Project Planning, Team Building, IP, VoIP, UMTS, Strategic Planning, Marketing, Coaching, Customer Service, Account Management, Contract Negotiation, Management, Project Management
Education
Florida Agricultural and Mechanical University 1977 — 1983
BS and Masters, Political Science and Applied Social Sciences
Florida Agricultural and Mechanical University
Master's degree, Applied Social Sciences - Interdisciplinary Studies
Verizon Wireless February 2010 - Present
Alltel Communications June 2001 - June 2010
Alltel Communications November 2000 - June 2001
Skills
Customer Satisfaction, Wireless, Technical Support, Sales, Troubleshooting, Account Management, Customer Experience, Process Improvement, Coaching, Management, Mobile Devices, Team Management, Call Centers, Customer Retention, Telecommunications, Team Leadership, Customer Service
Education
Florida A&M University 1980 — 1982
Bachelor of Business Administration (BBA)
American Funds September 2014 - Present
American Funds August 2013 - September 2014
Verizon Wireless December 2006 - August 2013
Cingular Wireless February 2006 - November 2006
Skills
Microsoft Office, Research, Problem Solving, Economics, Retail, Training, Customer Satisfaction, Community Outreach, Leadership Development, Market Research, Coaching, Customer Retention, Analysis, Public Relations, Customer Service, Management, Leadership, Team Building, Process Improvement
Education
University of Laverne 2006 — 2009
MBA, Business Management; an Emphasis in Management and Leadership, 2009
Florida Agricultural and Mechanical University 2001 — 2005
BS, Economics with a Minor in Business
CGS (Computer Generated Solutions) March 2014 - Present
Verizon Wireless March 2013 - March 2014
Everest University Online January 2011 - June 2012
Boars Head Provisions January 2007 - August 2008
Target April 2005 - January 2007
Pinellas County Schools January 2001 - March 2003
Pfizer January 1996 - September 1998
Skills
Human Resources, Project Management, Conflict Resolution, Conflict Management, Compensation & Benefit, Instructor-led Training, Employee Training, Training Delivery, Training, New Hire Orientations, Leadership, Coaching, Recruiting, Leadership Development, Customer Service, Public Speaking, Team Building, Sales, Interviews, Program Management, Staff Development, Instructional Design, Team Leadership, Quality Assurance, Process Improvement, Management, Time Management, Research, Employee Relations, Teaching, Higher Education, Team Management, Career Counseling, Performance Management, Organizational..., Customer Satisfaction, Strategic Planning
Education
Southern New Hampshire University 2012 — 2013
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Florida Agricultural and Mechanical University 1988 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
Carter Validus Mission Critical REIT August 2014 - Present
Jackson Real Estate Services September 2009 - Present
Ricoh Americas Corporation February 2012 - May 2014
Source One Technologies September 2009 - April 2012
Aphis Millwork October 2009 - July 2010
Designer's Specialty Millwork June 2008 - July 2009
LAMINATES AND THINGS August 2004 - June 2008
PARKSITE SURFACES June 2001 - July 2004
Verizon Wireless February 2000 - June 2001
SELIG CHEMICAL INDUSTRIES January 1997 - February 2000
Skills
Solution Selling, Direct Sales, SaaS, Salesforce.com, Cold Calling, Sales Process, Business Development, New Business Development, Contract Negotiation, Lead Generation, Cloud Computing, Sales Presentations, Account Management, Business Networking, Strategic Alliances, Selling, B2B, Leadership, Management, Sales Operations, Training, Sales, Networking, Customer Retention, Forecasting, CRM, Marketing, Professional Services, Managed Services, Program Management, Marketing Strategy, Team Building, Sales Management, Customer Service, Strategic Partnerships, Strategic Planning, Consultative Selling
Education
Lasalle Computer Learning Center 2015 — 2015
CompTia Certification, Computer and Information Sciences and Support Services
Florida Atlantic University 2006 — 2007
Certification, Construction/Project Management
Tampa College 1992 — 1996
B.A. Degree, Business Administration/ Management
Atlantic Vocational Center
Atlantic Vocational Center
FAU
FAU
Construction Management
National Education Center
A.S. Degree, Electronic Engineering/Computer Science
National Education Center
A.S. Degree, Electronic Engineering/Computer Science
Tampa College
B.A. Degree, Business Administration/ Management
Gannett l The News-Press Media Group 2014 - Present
RentPath 2014 - 2015
Gartner 2012 - 2014
Verizon Wireless 2010 - 2012
Hearst Argyle TV/ WPBF-TV ABC News 25 2008 - 2009
Katz Media Group June 2007 - August 2007
GlaxoSmithKline 2007 - 2007
Cintas Corporation May 2005 - August 2006
Skills
Marketing Strategy, Business Development, Sales, Digital Marketing, New Media, IT Strategy, Mobile Marketing, Mobile Strategy, Online Advertising, Web Analytics, SaaS, Cold Calling, Strategic Planning, Direct Sales, New Business Development, B2B, Marketing, Strategy, Leadership, Entrepreneurship, Enterprise Software
Education
Florida Agricultural and Mechanical University
Media Sales Institute
Middle Tennessee State University
Bachelor of Business Administration, Marketing
Verizon Wireless February 2014 - Present
Verizon Wireless September 2011 - January 2014
Tish and Snooky's Manic Panic May 2011 - August 2011
Future US May 2010 - May 2011
Studio Instrument Rentals January 2010 - May 2010
Korg USA 2009 - 2009
Skills
Social Media Marketing, Marketing Strategy, Marketing Partnerships, Marketing, Social Media, Social Networking, Digital Media, Salesforce.com, Sales, Customer Service, Lead Generation, Merchandising, Microsoft Word, Facebook, Advertising
Education
Five Towns College 2006 — 2010
Business Management/Music Business
Puma SE July 2015 - Present
Puma SE February 2013 - June 2015
Verizon Wireless August 2012 - February 2013
Hannaford Supermarkets September 2009 - July 2012
Wilco Control Service June 2006 - June 2009
Skills
Sales, Customer Service, Marketing, Time Management, Logistics, Management, Microsoft Excel, Supply Chain Management, Supply Chain, Sales Management, Inventory Management, Analysis, Mechanical Aptitude, Lotus Notes, Jesta, Footwear, Strategic Planning, Merchandising, Retail, Microsoft Office
Education
Fitchburg State University 2011 — 2013
Master of Business Administration (MBA), 3.94
Fitchburg State University 2007 — 2011
Bachelor of Science, Business Administration, 3.61
Montachusett Regional Vocational Technical High School
Diploma/Two year trade certificate, Culinary Arts
Verizon Wireless October 2002 - Present
Skills
Wireless, Cellular Communications, M2M, Customer Retention, Direct Sales, Telecommunications, Solution Selling, 4G, Mobile Devices, Sales Operations, Quotas, Customer Experience
Education
Florida A&M University
ISS Integrated Facility Services December 2010 - Present
Verizon Wireless September 2006 - December 2010
Verizon Wireless November 2003 - September 2006
Skills
Operations Management, Call Center, Schedules, Process Improvement, Quality Assurance, Training, Technical Support, Project Planning, Microsoft Office, Customer Experience, Leadership, Customer Satisfaction, Team Building, Project Management, Team Leadership, Budgets, Vendor Management, Call Centers, Help Desk Support, Telecommunications, Negotiation, Troubleshooting, Management, Outsourcing, Team Management, Performance Management, Customer Service, Account Management, Change Management, CRM, Coaching
Education
Florida A&M University 1994 — 2000
Markwell Florida March 2011 - Present
Verizon Wireless October 1996 - August 2010
Skills
Sales Management, Direct Sales, Manufacturing, B2B, Account Management, Customer Satisfaction, Sales Process, Sales Operations, Customer Retention, New Business Development, Sales, Product Marketing
Education
Florida Atlantic University 1993 — 1997
BA, International Business
Frontier Communications October 2014 - Present
York Dental December 2012 - October 2014
Verizon Wireless November 2008 - July 2011
Verizon Wireless April 2004 - October 2008
Verizon Wireless April 2001 - April 2004
Skills
Sales Operations, Sales Management, Solution Selling, Sales, Cold Calling, Sales Process, Team Leadership, Workforce Management, Long Distance, Team Building, Brand Loyalty, Cellular Communications, Retail, Managed Services, Inventory Management, Cross-functional Team..., Customer Service, Customer Satisfaction, Customer Retention, Call Center, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Office Administration, Training, Software Documentation, Leadership, Access, Marketing, New Business Development, Marketing Strategy, Call Centers
Education
Fisher College 1988 — 1990
Business Administration
Career High School 1984 — 1988
High School Diploma
Verizon Wireless January 2013 - Present
Florida Atlantic University June 2011 - January 2013
JCPenney October 2010 - June 2011
Congress Middle School August 2009 - August 2010
Target August 2005 - August 2009
Wol-Ceram Center of the Palm Beaches March 2003 - November 2005
General Motors - Internship June 2002 - June 2003
Ticketmaster Entertainment January 2001 - December 2002
Skills
Management, Fundraising, Social Media, Customer Service, Event Planning, Facebook, Training, Marketing, PowerPoint, Advertising, Program Management, Sales, Nonprofits, Copywriting, Social Networking, Leadership, Human Resources, Creative Writing, Copy Editing, Outlook, Online Marketing, Microsoft Excel, Microsoft Word, Editing, Administration, Word, Excel, Raiser's Edge, Web Design, Sales Management, Higher Education, Selling, Qualified Teacher, HRIS, Photoshop, Quickbooks, FrontPage, Blackboard, Web Development, Human Relations, Troubleshooting, Resource Management, Retail Marketing
Education
Florida Atlantic University 2000 — 2005
Bachelors of Business Administration, Marketing/Marketing Management, General, 3.6
Wellington High School
Red Castle Soap May 2015 - Present
Jack's Abby Brewing October 2012 - August 2015
Coldwell Banker Residential Brokerage New England April 2012 - September 2013
Verizon Wireless December 2010 - February 2012
::play:: May 2010 - September 2010
The Men's Wearhouse, Inc 2009 - 2010
Bank of America July 2006 - August 2007
Best Buy August 2003 - December 2004
Skills
Emotional Intelligence, Web Design, Upselling, Social Media, Photoshop, Patience, First Time Home Buyers, Residential Homes, Condos, Negotiation, Customer Satisfaction, Computer Hardware, Computer Repair, Computer Maintenance, Web Development, User Interface Design, Flash, Flash Animation, Market Analysis, Retail Sales, Selling, Sales
Education
Fitchburg State College 2004 — 2010
Bachelor of Science (B.S.), Digital Communication and Media/Multimedia
T-Mobile February 2015 - July 2015
Glotel, Inc. February 2015 - July 2015
Verizon Wireless 2015 - 2015
Ericsson November 2013 - April 2014
Hypower Inc. August 2012 - April 2013
NSORO / AT&T 2010 - 2012
T-Mobile 2008 - 2010
Aethon November 2005 - October 2008
Fuzion Technologies Inc. 1999 - 2002
Hayman Communications 1998 - 1999
Skills
Project Management, Construction Management, Construction, Project Planning, 4G, Team Leadership, Field Service..., Military Training, Cellular Communications, Budgets, LTE, Operations Directors, Telecommunications, UMTS, Fiber Optics, Process Scheduler, Operations Management, Team Building, Quality Assurance, Microwave, Buisness Management /..., Law Enforcement..., AWS, Wireless, Management, Program Management, GSM, Vendor Management, 3G, CDMA, Leadership
Education
North Carolina State University
CMESH, Construction Environmental Safety and Health
MCCES 1986 — 1988
MOS 2841, Basic Electronics, Ground Radio Repair
Florida Atlantic University
Verizon Wireless April 2013 - Present
Paul's TV April 2012 - April 2013
Ultimate Electronics March 2010 - April 2011
Skills
Retail, Sales, Merchandising, Customer Service, Marketing, Visual Merchandising, Inventory Management, Sales Management, Marketing Strategy, Advertising, Social Media, Microsoft Office, Customer Satisfaction
Education
Fitchburg State University 2009 — 2011
Montachusett Regional Vocational Technical School 2005 — 2009
Keefe Commissary Network March 2013 - Present
Keefe Commissary Network August 2008 - March 2013
Keefe Comissary Network June 2006 - August 2008
Centric Group, LLC April 2005 - June 2006
Verizon Wireless May 2004 - April 2005
Yoh IT April 2003 - April 2004
Conference Plus INC/SBC Communications September 1997 - February 2003
Skills
Software Project..., Building Strategic..., Cross-functional Team..., Cisco Technologies, Troubleshooting, Project Management, Visio, Customer Service, Access, Account Management, Windows, Strategic Planning, Vendor Management, Active Directory, Program Management, Disaster Recovery, Databases
Education
Fisk University 1999 — 2003
BA, English
Verizon Wireless May 2014 - Present
Edelweiss Imports, Inc. 2012 - Present
15th Judicial Circuit of Florida March 2010 - August 2011
StarGroup International September 2008 - May 2010
Newsmax Media January 2008 - September 2008
Dell January 2006 - January 2008
Circuit City June 2004 - January 2006
Skills
Social Media Marketing, Marketing, Marketing Strategy, Online Marketing, Sales, Advertising, Retail, Social Media, Customer Service, Sales Presentations, Editing, Lead Generation, Social Networking, Online Advertising, Marketing Communications, Email Marketing, Direct Marketing, Copywriting, Press Releases, Creative Direction, Adobe Creative Suite, Copy Editing, Econometrics, Economics, Statistics
Education
Florida Atlantic University 2011 — 2014
Master's Degree, International Economics
Florida Atlantic University 2006 — 2009
BA, Political Science
Palm Beach Community College 2004 — 2006
AA, General Education / Political Science
Verizon Wireless March 2015 - Present
Verizon Wireless May 2014 - January 2015
Samsung Telecommunications America March 2013 - May 2014
FMHC Corporation April 2010 - April 2012
First Metropolitan Church 2008 - 2011
NOMA 2007 - 2011
Skills
LEED AP, T-Mobile Level 2..., Program Management, Real Estate, Architecture, Contract Management, Sustainability, Commercial Real Estate, Comprehensive Planning, Project Planning, Budgets, Project Management, Microsoft Office, Photoshop, Renovation, Contract Negotiation, Coordination, Feasibility Studies, Interior Architecture, Adobe Acrobat, Sketching, Negotiation, Telecommunications, Leadership
Education
Prairie View A&M University 2008 — 2010
Master's, Architecture
Florida Agricultural and Mechanical University 2000 — 2005
B.S., Architecture
Howard University 2015 - Present
Hammel Law, LLC March 2011 - Present
Verizon Wireless August 2010 - April 2013
Community Trust Health Care Services Inc March 2009 - January 2010
Skills
Medical Malpractice, Litigation, Wrongful Death, Criminal Law, Family Law, Legal Writing, Legal Research, Public Liability, Commercial Litigation, Civil Litigation, Appeals, Mediation
Education
University of Florida - Fredric G. Levin College of Law 2005 — 2008
JD, Law
Florida Agricultural and Mechanical University 1999 — 2003
BA, Political Science
DeMatha Catholic High School 1995 — 1999
High School
Paeremarkt LLC. August 2009 - Present
Fidelity Investments October 2008 - May 2010
Verizon Wireless August 2007 - April 2008
Fogleman Builders Supply May 2006 - May 2007
The Home Depot November 2002 - May 2006
Skills
Dreamweaver, HTML, Excel, Microsoft Office, PowerPoint, SQL, CSS, Customer Service, PHP, JavaScript, Outlook, Database Administration, Time Management, SEO, Web Development, Wordpress, Windows, Mac OS X, Email Marketing, Web Design, SharePoint, Word, Analytics, Databases, Online Marketing, Facebook, Social Media Marketing, Social Media, Team Leadership, Social Networking, SEM, User Experience, CMS, Mac, XML, Content Management, Website Development, Mobile Applications, Microsoft Excel, Microsoft Word, Digital Marketing
Education
Flagler College 2002 — 2006
Bachelor of Arts, Political Science & Spanish Series 7 & 63 Licensed
JWC Real Estate August 2015 - Present
Griffin Middle School PTSA June 2013 - Present
Cobb County Schools August 2012 - Present
Griffin Middle School PTSA June 2011 - 2013
Structural Engineering Solutions, LLC October 2010 - July 2012
Nickajack Elementary PTA July 2011 - June 2012
Nickajack Elementary PTA June 2009 - June 2011
Nickajack Elementary PTA June 2007 - June 2009
Verizon Wireless 1996 - 2000
The Walt Disney Company 1995 - 1996
Skills
Management, Strategic Planning, Leadership, Training, Marketing, Public Speaking, Budgets, Customer Service, Team Building, Event Planning
Education
Florida State University - College of Business 1990 — 1990
M.A.C.C., Accounting and Taxation
Florida Atlantic University 1986 — 1988
Bachelor of Business Administration (B.B.A.), Accounting
Palm Beach Community College 1984 — 1986
A.A., Business
Morgan State University March 2015 - Present
TBC Corporation March 2009 - September 2014
Craig Zinn Automotive Group - Lexus of North Miami September 2007 - December 2008
AT&T Wireless December 2006 - June 2007
CGS Inc. September 2006 - December 2006
Circuit City August 2005 - September 2006
T-Mobile November 2002 - August 2005
Verizon Wireless April 1999 - January 2002
Skills
Sales Operations, Competitive Analysis, Management, Program Management, Onboarding, Recruiting, Organizational..., Corporate Training, Profit, Customer Service, Advertising, Automotive, Customer Retention, Customer Satisfaction, Employee Relations, Hiring, Human Resources, Income Statement, Inventory Management, Leadership Development, Leadership, Marketing, Merchandising, Performance Management, Product Management, Project Planning, Sales, Sales Management, Strategy, Team Building, Training
Education
Florida A&M University 1977 — 1982
Bachelor's degree, Communication and Media Studies
Florida Agricultural and Mechanical University 1977 — 1982
BA, Communications
Sutherland Global Services 2008 - 2009
Verizon Wireless 2004 - 2007
AT&T Communications 1984 - 1992
New York Telephone 1982 - 1984
Southern Bell 1979 - 1982
Education
University of Rochester 1994 — 1996
BA, Psychology
Finger Lakes Community College 1990 — 1994
AAS & AA, Liberal Arts
Midlakes High School 1972 — 1976
Airgas February 2015 - Present
Sensata Technologies June 2014 - August 2014
EMC July 2013 - January 2014
Gartner January 2013 - March 2013
Mimecast May 2012 - September 2012
US Army 2007 - 2009
Verizon Wireless May 2007 - September 2007
Skills
Microsoft 95/XP/Vista/7, MS Office Suite, Mac OS Lion, Mac iOS 5, Android Honeycomb 3.2, Final Cut Studio, NetAce Point of Sale, VzSFA B2B Sales, NetSuite, Jigsaw, Postini, Symantec Enterprise..., Microsoft Office 365, Microsoft Exchange, Mac OS, Microsoft Office, Sales, Customer Satisfaction, Account Management, Training, Strategy, Management, Selling, B2B
Education
Fitchburg State University 2005 — 2011
Bachelor of Science, Interdisciplinary Studies; Computer Information Systems
Cumberland High School 2001 — 2005
High School
Freight Movers Choice September 2014 - Present
Nexogy November 2014 - December 2014
Comcast Business March 2014 - November 2014
Verizon Wireless April 2013 - August 2013
Verizon Wireless November 2006 - April 2013
Skills
Sales, Wireless, Customer Retention, Selling, Quotas, Solution Selling, Direct Sales, Telecommunications, Customer Experience, Sales Operations, M2M, Leadership, Management, Cold Calling, Account Management, Mobile Devices, Cellular Communications, Call Centers, Salesforce.com, Exceeding Quotas, Team Leadership, Data Entry, Customer Service, Business Planning, Business Strategy, Wireless Communications..., Mobile Applications, Customer Satisfaction, VoIP, B2B, Mobile Technology, Strategic Partnerships, Cloud Computing, Team Building, Fiber Optic Cable, HFC, Cable Broadband, SMB Sales, Last Mile, Private Networks, Scalability, WiFi, Wireless Broadband, 4G, IP, LTE, EVDO, Social Networking, CDMA, Sales Process
Education
Florida Atlantic University 2013 — 2018
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies
Palm Beach State College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Verizon Wireless September 2008 - Present
Washington Mutual Card Services March 2007 - August 2008
Best Buy January 2005 - October 2006
Finish Line March 2004 - February 2005
Skills
sales, Customer Service, Customer Satisfaction, Administrative..., Office Administration, Database Administration, Direct Sales, Cold Calling, Warm Calling, Exceeding Quotas, Quota Management, Quota Achievement, Sales Process, Executive..., Filing, Microsoft Office, Microsoft Word, PowerPoint, Management, Sales, Social Media, Microsoft Excel, Team Building, Event Planning
Education
Florida Atlantic University 2005 — 2007
Bachelor's degree, Political Science and Government
GAF August 2015 - Present
GAF October 2013 - August 2015
LG Electronics June 2013 - September 2013
Verizon Wireless May 2011 - January 2012
Verizon Wireless August 2009 - January 2012
Allied Beverage Group June 2008 - August 2008
Skills
Marketing, Advertising, Event Planning, Marketing Strategy, Strategic Planning, Multicultural, Brand Management, Microsoft Excel, PowerPoint, Sales, Strategic Partnerships, Product Development, Market Planning, Management, Marketing Research, Product Marketing, Facebook, Social Media, Social Media Marketing, Microsoft Word, Event Management
Education
New Jersey Institute of Technology 2009 — 2012
Bachelors in Marketing, Marketing
Florida Agricultural and Mechanical University 2006 — 2009
Graphic Design
Volkswagen of Saint Augustine December 2013 - Present
Flextronics September 2013 - December 2013
Bose Corporation December 2011 - August 2013
Verizon Wireless October 2010 - December 2011
Bose Corporation June 2008 - October 2010
Circuit City May 2005 - August 2007
Skills
Microsoft Office, Lead Generation, Fast Learner, Customer Satisfaction, Sales Process, Sales, Direct Sales, Sales Operations, Cold Calling, Sales Management, Customer Retention, Retail, Retail Sales, Solution Selling, Customer Service, Leadership
Education
Flagler College 2007 — 2010
Bachelor of Arts, Business Administration
Walton & Company September 2011 - Present
Verizon Wireless December 2010 - August 2011
Wireless Advocates February 2010 - December 2010
Chi Phi Fraternity January 2009 - December 2009
Florida State University September 2006 - April 2008
Skills
Microsoft Excel, Leadership, Customer Service, PowerPoint, Recruiting, Microsoft Word, QuickBooks, Management, Accounts Receivable, Microsoft Office, Financial Accounting, Strategic Planning, Customer Satisfaction, Sales, Finance, Forecasting, Financial Analysis, Outlook, CPA, Time Management, Account Management, Retail, Accounting, Teamwork, Forensic Accounting, Financial Reporting, Business Valuation, Team Leadership, Tax, Corporate Tax, Tax Preparation, Litigation Support, Bookkeeping, Valuation
Education
Florida Atlantic University 2011 — 2014
Accounting
Florida State University 2004 — 2008
Bachelor of Science, Economics
Verizon Wireless January 2013 - Present
WROC-TV April 2008 - April 2011
Skills
Communication, Computer Proficiency, Voice Over, Access, Microsoft Office
Education
Monroe Community College 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
St. John Fisher College 2001 — 2003
Bachelor of Arts (BA), Communication and Media Studies
Finger Lakes Community College 1998 — 2000
Associate of Science (A.S.), Communication and Media Studies
United Franchise Group January 2015 - Present
Arrigo Automotive Group May 2014 - December 2014
Self Employed July 2013 - December 2014
Apple July 2011 - July 2013
Verizon Wireless April 2010 - February 2011
Verizon Wireless April 2000 - April 2010
PrimeCo PCS April 1998 - March 2000
Skills
Management, Cross-functional Team..., Leadership, Multi-unit, Team Building, Competitive Analysis, Customer Experience, Team Leadership, Mobile Devices, Mobile Applications, Solution Selling, Direct Sales, Customer Retention, Telecommunications, M2M, Sales Process, Sales Operations, Retail, Mobile Technology, Account Management, Cellular Communications, Marketing Strategy, Pre-sales, Contract Negotiation, Channel Partners, VoIP, Sales, Business Development, Managed Services, Customer Service, IP, LTE, B2B, Go-to-market Strategy, Marketing, Cloud Computing, Sales Management, Mobile Communications, Vendor Management, CDMA, SaaS, Product Management, Wireless Networking, Selling, Customer Satisfaction, Unified Communications, Sales Presentations, Multi-channel Retail, New Business Development, Wireless
Education
Florida Atlantic University 1990 — 1992
Bachelor, Communications
Verizon Wireless 2000 - Present
Skills
Data Storage..., Machine 2 Machine, Unified Communications, Cloud Computing, Core Networking, IP Based Networks, Mobility Solutions, Troubleshooting Networks, System installation and..., Data and IP Services..., IT Applications, Transport Protocols, Switching and Routing, Customer and Sales..., Wireless, Customer Experience, Information Technology, Solutions Marketing, Troubleshooting, Core Network, Wireless Networking, Leadership, Call Centers, Networking, Vendor Management, Cellular Communications, IP, Mobile Devices, 4G, Computer Network..., EVDO, Ethernet, Switches, Network Design, LTE, MPLS, Routers, CDMA
Education
Florida A&M University
Bachelor of Science (B.S.), Psychology/Political Science
University of Phoenix
Master's, Information Technology
Arbor Pharmaceuticals September 2012 - Present
Verizon Wireless November 2009 - June 2012
Enterprise Rent-A-Car February 2006 - May 2009
Otis Elevator Company January 2004 - August 2004
Florida State University Foundation May 2002 - December 2003
National Aeronautics and Space Agency August 2001 - December 2001
Skills
Competitive Analysis, Marketing, Budgets, Project Planning, Customer Retention, Account Management, Strategic Planning, Sales Operations, Marketing Strategy, Selling, Business Analysis, Direct Sales, Sales, Sales Management, Customer Satisfaction, Management, Customer Service, New Business Development, Sales Presentations, Leadership, Cold Calling, Strategy
Education
Florida Agricultural and Mechanical University 1998 — 2005
BS & MBA, Business Administration
Atlantic Smart Technologies March 2015 - Present
Ricoh Americas Corporation October 2013 - Present
Verizon Wireless January 2013 - August 2013
Identity Village December 2008 - February 2013
Somfy Systems August 2007 - October 2008
Miami Dolphins Enterprise February 2007 - September 2007
Soffer Adkins August 2006 - December 2006
Skills
Marketing Strategy, Sales, Product Development, Social Media, Management, Project Planning, B2B, Sales Management, Marketing, New Business Development, Strategic Planning, Project Management, Team Building, Customer Service, Integrated Marketing, Competitive Analysis, Sales Operations, Trade Shows, Advertising
Education
Florida Atlantic University
Bachelors of Business Administration Degree, Marketing & Advertising; Business Management
Tallahassee Community College
Associates of Arts Degree
W.T. Dwyer High School
High School Diploma
Verizon Wireless July 2011 - June 2012
Lane Bryant June 2010 - July 2011
Lady Footlocker March 2005 - June 2010
Comerica Bank April 2002 - January 2004
Education
Florida Agricultural and Mechanical University
Henry Ford Community College
Language Arts
Verizon Wireless
Skills
RF Engineering, RF Planning, Visual Basic, LTE, CDMA
Education
University of South Florida 1992 — 1996
Bachelor of Science (BS), Electrical Engineer
Florida Atlantic University
Master of Business Administration (MBA)
Sealed Air Corporation August 2011 - Present
Verizon Wireless January 2011 - July 2011
Luxtec Inc., A division of Integra LifeSciences March 2005 - January 2011
Digital Horizons, Inc. September 2003 - December 2004
Elite Wireless Inc. February 2001 - December 2004
Skills
Medical Devices, Sales Operations, Sales, Cross-functional Team..., Sales Management, Market Development, Customer Service, Manufacturing, Product Development, Product Launch, Training, Account Management, Leadership, Management, Selling, Process Improvement
Education
Fitchburg State University 2006 — 2010
BBA, Marketing
University of Massachusetts Lowell 2000 — 2002
Stamps.com July 2009 - Present
Kim Beamon August 2007 - 2012
Verizon Wireless/American Messaging* June 2005 - August 2007
Verizon Wireless January 2003 - June 2005
Verizon Wireless September 1994 - January 2003
Education
Fisk University 1984 — 1987
Bachelor's, English
Verizon Wireless February 2012 - Present
Verizon Wireless September 2014 - June 2015
Verizon Wireless May 2010 - February 2012
Verizon Wireless February 2008 - May 2010
Skills
Direct Sales, Sales Operations, Management, Customer Experience, Leadership, Integration, Enterprise Software, Wireless, Telecommunications, Solution Selling, Mobile Devices, Customer Retention, Account Management, Sales Process, Customer Service, Customer Satisfaction, Sales, Team Building, Team Leadership, Sales Management, Training, B2B
Education
Florida Agricultural and Mechanical University 1999 — 2003
Bachelor's Degree, Business Administration, Management and Operations
Verizon Wireless January 2012 - Present
Adams Acres Group Homes April 2010 - September 2011
St. John's County Economic Development Council May 2010 - August 2010
NuCO2 June 2009 - September 2009
Skills
Team Building, Management, Training, Public Speaking, Microsoft Office, Marketing, Customer Service, PowerPoint, Microsoft Excel, Coaching, Microsoft Word, Strategic Planning, Budgets, Sales, Project Management, Customer Satisfaction
Education
Flagler College 2007 — 2011
Bachelor's degree, Business Administration and Management, General
Sprint Nextel June 2012 - Present
Sprint Nextel October 2011 - June 2012
Sprint Nextel September 2010 - October 2011
brandEdge, Inc. February 2007 - September 2010
Verizon Wireless January 2004 - February 2007
Alvin Stewart Ministries/ALARM International July 2001 - February 2004
Skills
Strategic Planning, Marketing Strategy, Sales Management, Organizational..., Sales Leadership..., Salesforce Training, Team Leadership, Social Media Marketing, Marketing Management, Corporate Branding, Brand Developement, Sales, Brand Development, Non-profits, Leadership, Nonprofits, Contract Negotiation, Marketing, Social Media
Education
University of Phoenix 2010 — 2011
Business, Management, Marketing, and Related Support Services
Florida A&M University 1991 — 1993
Total Body By Roni June 2014 - Present
Chipola Fitness Center 2010 - Present
Summit Health, Inc. 2010 - Present
WTS International 2009 - 2010
Five Star Realtor 2007 - 2008
LA36, LA in 30, AT&T Broadband 2001 - 2008
Capital Group Companies 2001 - 2006
Verizon Wireless January 1993 - January 2001
RLP Entertainment 1997 - 2001
Skills
Wellness, Fitness, Personal Training, Fitness Training, Health, Corporate Wellness, Wellness Coaching, Health Fairs, Health Promotion, Group Exercise, Conditioning, Marketing, Event Planning, Broadcast Television, Corporate Conference..., Client Servicing, Office Management, Data Management, Data Analysis, Corporate Communications, Health Education, Lifestyle Coaching, Corporations, Training, Healthcare, Strength Training, Public Speaking, Management, Nutrition, Leadership
Education
Florida Agricultural and Mechanical University
Bachelor, Pre-Medicine
American College of Sports Medicine
ACSM Certified Exercise Physiologist
United States Health Foundation
Certified Health Coach
Centers for Disease Control and Prevention July 2013 - Present
Centers for Disease Control and Prevention July 2012 - July 2013
Centers for Disease Control and Prevention July 2011 - July 2012
Directors of Health Promotion & Education (DHPE) January 2011 - April 2011
Florida Department of Health May 2010 - August 2010
Verizon Wireless March 2009 - August 2009
Hillsborough County Public Schools November 2008 - March 2009
Parks, Recreation and Conservation Department May 2007 - January 2009
Skills
Public Health, Epidemiology, Health Promotion, Program Evaluation, Grant Writing, Community Outreach, Public Health Emergency..., Grants, Prevention, Emergency Management, Community Development, Data Collection, Health Education, Policy, Program Development, Capacity Building, Case Management, Community Organizing, Infectious Diseases, Program Management, SPSS, Training
Education
Florida Agricultural and Mechanical University 2009 — 2011
Masters of Public Health, Behavioral Science & Health Education
Bluefield College 2007 — 2008
Bachelor of Science, Business Administration/Management
Bevill State Community College 2005 — 2006
Associates of Art, Business Administration
SalesRoads June 2013 - Present
Search Placement Marketing July 2010 - January 2014
Wells Fargo July 2008 - July 2010
Verizon Wireless June 2006 - October 2008
Etrend Marketing Solutions & Mortgage Inquiry Data April 2005 - September 2006
Skills
Topgrading, Recruiting, Staff Retention, HR Policies, Payroll, Leadership, Management, Human Resources, Sales, Outsourcing, Google Analytics, Lead Generation, PPC, Cold Calling, Marketing Strategy, SEM, E-commerce, Social Media Marketing, Account Management, Sales Management, Negotiation, Strategic Partnerships, SEO, Strategic Planning, Online Marketing, Start-ups, Project Management
Education
University of Phoenix 2009 — 2012
Master of Business Administration (MBA)
Florida Atlantic University 2002 — 2004
Business Administration, Management
Florida State University 1999 — 2002
Bachelor of Arts (BA)
NightFire Performance March 2015 - Present
GoWireless, Inc. November 2012 - Present
Verizon Wireless April 2008 - September 2012
Movement Mosaic 2011 - 2012
Flextronics August 2004 - April 2008
Skills
Sales Operations, Direct Sales, Customer Satisfaction, Customer Retention, Wireless, Customer Experience, Retail Sales, Sales, Microsoft Word, Social Media, Sales Management, Retail, Customer Service, Public Speaking, Microsoft Office, Management, Team Leadership
Education
Five Towns College 2008 — 2009
Music Performance, General
Stony Brook University 2006 — 2008
Psychology
Suffolk County Community College 2003 — 2005
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Westhampton Beach High School 1999 — 2002
Regents Diploma, General Studies
Verizon Wireless January 2014 - Present
Walmart 2010 - January 2014
Skills
Public Speaking, Social Media Marketing, Computer Proficiency, Marketing Communications, Customer Service, Data Analysis
Education
Finger Lakes Community College 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Getty Images February 2014 - Present
Parker Staffing Services May 2013 - February 2014
Payless ShoeSource April 2012 - July 2013
Washburn University Foundation September 2010 - April 2013
Wyndham Vacation Ownership April 2009 - September 2009
Verizon Wireless October 2007 - January 2009
All Children's Hospital August 2006 - September 2007
Skills
Customer Service, Event Planning, Microsoft Word, Outlook, Microsoft Office, Microsoft Excel, Oracle, Typing, Administrative..., Administrative..., Management, PowerPoint, Public Speaking, Social Media, Editing
Education
Washburn University 2010 — 2014
Bachelor of Arts (B.A.), Sociology
Florida Agricultural and Mechanical University 2003 — 2005
Sociology
Grainger September 2013 - Present
Verizon Wireless January 2013 - September 2013
Verizon Wireless December 2010 - January 2013
Skills
Proficient Typing Skills, Creative Writing, Proposal Writing, Technical Writing, Report Writing, Resume Writing, Dynamic Speaker, Engaging Speaker, Integrity, High degree of..., Executor, Human Resources, Generalists, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe AIR, Adobe Connect, iPhone Support, Android, Direct Sales, Cash Handling Experience, Catering, Multicultural, Multitasking Skills, Sales, Management, Marketing, Sales Operations, Call Centers, Cold Calling, Selling, Customer Experience, Time Management, Customer Satisfaction, Training, Insurance, Access, Supervisory Skills, Analytical Skills, Negotiation, Leadership, Customer Acquisition, Public Speaking, Customer Service, Research, Social Media, Team Leadership, Team Building
Education
Strayer University-Tennessee 2011 — 2013
Master of Science (M.S.), Human Resources Management and Services, 3.41 GPA
Tennessee State University 2009 — 2010
Transient Student, N/A
Fisk University 2008 — 2010
Bachelor of Arts (B.A.), English Language and Literature/Letters
Monster July 2015 - Present
Verizon Wireless May 2011 - July 2015
Skills
Sales, Customer Service, Customer Retention, Customer Experience, Direct Sales, Wireless, Solution Selling, Customer Satisfaction, Sales Operations, Cellular Communications, Mobile Devices, Mobile Technology, Small Business, Account Management, Cold Calling, Sales Process, M2M, 4G, Product Marketing, Highly motivated..., Easily Adaptable, Strategic Planning, Telecommunications, LTE, CDMA
Education
Francis Marion University 2010 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Florence-Darlington Technical College 2009 — 2010
Associate's degree
Verizon Wireless August 2014 - Present
United States Postal Service October 2011 - September 2014
Skills
Emergency Management, Policy, Event Planning, Leadership, Supervisory Skills, Customer Service, Training, Coaching, Strategic Planning, Leadership Development, Nonprofits
Education
Finger Lakes Community College 1999 — 2001
Finger Lakes Community Health August 2015 - Present
NYS Thruway Authorities March 2014 - Present
Geneva City School District January 2011 - Present
Combine Insurance September 2012 - February 2013
Finger Lakes Health February 2011 - September 2012
Verizon Wireless May 2010 - December 2010
Ontario County Public Health December 2008 - May 2009
Finger Lakes EMS June 2006 - October 2007
Education
Kaplan University 2015 — 2017
Bachelor's degree, Human Services, General
Finger Lakes Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
AT&T July 2014 - Present
AT&T July 2013 - July 2014
Screenvision May 2012 - April 2013
AT&T Advertising Solutions December 2011 - May 2012
Verizon Wireless June 2010 - December 2011
Sprint Nextel March 2008 - October 2009
Skills
Cold Calling, Advertising, Lead Generation, Salesforce.com, Account Management, Sales Management, B2B, Online Advertising, Sales, Marketing Strategy, SEM, Social Media Marketing, New Business Development, Mobile Marketing, Direct Sales, PPC, Social Media, Sales Presentations, Marketing, Email Marketing, Sales&Marketing, Account Executives, Customer-focused, Customer Returns, Customer Retention, Manageability, Management, Sales Process, Advertising Sales, Integrated Marketing, Mobile Devices, Retail, Selling, Public Relations, Direct Marketing
Education
Florida A&M University 2006 — 2009
Agricultural Business and Management, 100
Monsignor Pace 2002 — 2005
100
Spectracom July 2014 - Present
Spectracom July 2011 - June 2014
Verizon Wireless June 2009 - July 2011
St John Fisher College 2007 - 2008
Ski Company 1997 - 2007
Skills
Account Management, Enterprise Software, Sales, Wireless, Management, Strategy, Salesforce.com, Solution Selling, Leadership, Training, Integration, Direct Sales, Selling, Sales Management, Manufacturing, B2B, Data Center, Sales Operations, Program Management, Cross-functional Team..., Sales Process
Education
St. John Fisher College 2007 — 2008
MBA, Executive Management
State University of New York Empire State College 2005 — 2007
B.S., Business Management & Economics
Finger Lakes Community College 1997 — 1999
A.A, Liberal Arts / Business
Honeoye Falls - Lima
Verizon Wireless December 2013 - Present
Sprint January 2013 - December 2013
Skills
Sales, Team Leadership, Management, Telecommunications
Education
Florida Agricultural and Mechanical University 2005 — 2012
Bachelor's degree, Business/ Health Science
Verizon Wireless July 2014 - Present
Verizon Wireless May 2010 - July 2014
Patmos Reality Discipleship January 2006 - December 2010
Skills
Direct Sales, Solution Selling, Telecommunications, Wireless, Sales, Sales Management, Customer Service, Leadership, Microsoft Office, Strategic Planning, Team Leadership, Marketing, Training, Team Building, Account Management, Project Management, New Business Development, Salesforce.com, Coaching, B2B, Customer Retention, M2M
Education
Calvary Chapel Bible Institute
Flathead Valley Community College
STS Component Solutions May 2014 - Present
STS Component Solutions March 2011 - Present
Verizon Wireless October 2007 - February 2011
United States Marine Corps August 2003 - August 2007
Skills
Aviation, Aircraft, Aerospace, Airlines, Commercial Aviation, Aircraft Maintenance, Operations Management, Logistics, Supply Chain Management, New Business Development, Airports, Supply Chain, Flights, Strategic Planning, Microsoft Office, Marketing Strategy, Account Management, Business Strategy, Marketing, Avionics, Contract Negotiation, Program Management, Purchasing, Customer Service, Business Development, Sales Management, Negotiation, Airworthiness, Management, Aeronautics, Civil Aviation, Maintenance & Repair
Education
Florida Atlantic University 2008 — 2011
Business/Political Science
Verizon Wireless August 2014 - Present
ZYN Beauty Bar April 2012 - Present
Pier 1 Imports June 2012 - September 2013
CAMBA- Summer Youth Employment Program June 2013 - August 2013
Florida A&M University June 2010 - August 2012
Jones Magazine May 2011 - August 2011
Lord & Taylor May 2011 - August 2011
Levi Strauss & Co. June 2008 - January 2010
Skills
Social Media, Public Relations, Event Planning, Social Media Marketing, Facebook, Social Networking, Editing, Photography, Graphic Design, Public Speaking, Blogging, Sales, Customer Service, Press Releases, Creative Writing, Training, Microsoft Office, PowerPoint
Education
Florida A&M University 2009 — 2014
Bachelor of Science (BS), Journalism
Florida Agricultural and Mechanical University 2009 — 2014
Bachelor of Science (B.S.), Journalism
St. Johns County District Schools February 2015 - Present
Verizon Wireless May 2014 - Present
Kelly Educational Staffing October 2013 - Present
Foundation Financial Group January 2013 - August 2013
Skills
Finance, Loan Origination, Mortgage Lending
Education
Florida Atlantic University 2011 — 2012
Bachelor of Arts (B.A.), History
University of Miami 2007 — 2009
Verizon Wireless November 2013 - April 2014
AUTOMATED DATA PROCESSING July 1998 - June 2013
Skills
Training, Instructor-led Training, Instructional Design, Training Delivery, Learning Management, ADP Payroll, Leadership, Learning Management..., Call Centers, Change Management, Talent Management, Curriculum Design, Performance Management, Employee Training, Team Building, Blended Learning, Communication Training, Payroll, Needs Analysis, Live Meeting, E-Learning, ADDIE, SnagIt, Onboarding, Captivate, Employee Engagement, virual training, Delivering Technical..., Curriculum Assessment, Workforce Management, Classroom, Virtual Training, Curriculum Development, Adobe eLearning Suite, Articulate Studio
Education
Florida Atlantic University 1987 — 1992
Bachelor of Arts, Communication
Verizon Wireless February 2003 - Present
American Express 1998 - 2002
American Express January 1995 - January 1998
Carlson Wagonlit Travel/Palm Travel Services January 1987 - January 1995
Skills
Leadership, Coaching, Management, Policy, Employment Law, Performance Appraisal, Leadership Development, Employee Training, Talent Acquisition, Training, Employee Benefits, Succession Planning, Benefits Administration, Employee Relations, Onboarding, Human Resources, Performance Management, Talent Management, College Recruiting, Call Centers, Employee Engagement, PeopleSoft, Applicant Tracking..., HRIS
Education
Fielding Graduate University
MA, Organizational Management
University of Sarasota
BS, Organizational Management
Brilliant Minds Early Learning Academy, LLCMul 2012 - Present
Verizon Wireless 2009 - 2011
Skills
Sales Management, Sales, Sales Operations, Customer Service, Telecommunications, Sales Process, Team Building, Wireless
Education
Florida A&M University 2000 — 2005
Bachelor of Science (BS), Graphic Communications Management
Florida A&M University 2000 — 2005
Bachelor of Science (BS), Graphic Communications Management
Verizon Wireless July 2014 - Present
Verizon Wireless July 2010 - July 2014
Verizon Wireless April 2007 - July 2010
Verizon Wireless February 2005 - April 2007
Positive Systems 1998 - 2005
Semitool (Applied Materials) June 1995 - October 1998
United States Marine Corps June 1990 - June 1995
Skills
Customer Relations, Business Strategy, Strategic Planning, Wireless Solutions, Telecommunications, Wireless, Consultative Selling, Account Management, Sales Management, Contract Negotiations, Solution Selling, Customer Retention, Coaching, Direct Sales, Forecasting, Customer Satisfaction, Business Planning, Team Leadership, Hiring, Leadership Development, B2B, Public Speaking, Selling, M2M, Customer Service, Strategic Partnerships, Mobile Technology, CDMA, Sales Process, Mobile Devices, Customer Experience, Sales Operations, Cold Calling, Cellular Communications, Unified Communications, Managed Services, Salesforce.com, Call Centers, 4G, Sales Presentations, VoIP, Quotas, EVDO, Mobile Communications, Solutions Marketing, LTE, Channel Partners, Product Marketing, MPLS, Product Management
Education
Flathead Valley Community College 1995 — 1999
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Palm Beach County School District August 2009 - Present
Bright Futures Academy August 2009 - Present
Verizon Wireless 2006 - 2009
Skills
Classroom Management, Differentiated..., Lesson Planning, Literacy, K-12, State Certified K-6 and..., Teacher Training, Elementary Education, Educational Technology, Curriculum Design, Classroom, Curriculum Development, Tutoring, Curriculum Mapping, Special Education, ESE
Education
Florida Atlantic University 1981 — 1985
Bachelor's degree, Business/Commerce, General
Clearwire August 2010 - November 2010
Verizon Wireless March 1998 - October 2009
Skills
Social Media Marketing, Business Development, Marketing, Leadership, Program Management, Strategy, Management, Sales Management, New Business Development, Event Management, Product Launch, Direct Marketing, Marketing Communications, Sales, Customer Satisfaction, B2B, Marketing Strategy
Education
Florida Atlantic University
BA, Business Administration/ Marketing
UnitedHealth Group October 2010 - Present
UNITED SERVICES AUTOMOBILE ASSN (USAA) November 2008 - Present
USAA November 2008 - April 2010
Verizon Wireless July 2007 - November 2008
Countrywide Home Loans July 2006 - December 2006
TIME INC January 2006 - June 2006
FLORIDA AGRICULTURAL AND MECHANICAL UNIVERSITY August 2003 - March 2005
FOWLER, WHITE, BOGGS, BANKER P April 2001 - May 2003
Education
Florida Agricultural and Mechanical University 2003 — 2005
None, Civil Engineering
Civil Engineering
Florida A&M University
Learey Technical Center
Verizon February 2014 - Present
Verizon Enterprise Solutions January 2013 - January 2014
Verizon June 2012 - December 2012
Verizon Wireless 2007 - June 2012
Verizon Wireless November 2005 - April 2007
Verizon Wireless May 2004 - November 2005
Skills
Customer Service, Analysis, Metrics, Strategic Planning, IBM Cognos Connection..., Microsoft Office 2007, Policy Management, PeopleSoft, Hyperion
Education
Florida Agricultural and Mechanical University
Verizon Wireless December 2013 - Present
Education
Florida Agricultural and Mechanical University 2010 — 2012
BA, Business and Administration
Verizon March 2014 - Present
Verizon Wireless October 2011 - Present
Manage Mobility February 2008 - 2011
MicroCorp July 2002 - January 2008
Cable & Wireless 1996 - 2001
Turner & Partners 1993 - 1996
Skills
Strategic Sourcing, Sales Management, Selling, Vendor, Mobile, Channel, Direct Sales, Solution Selling, Telecommunications, Managed Services, Strategic Partnerships, Wireless, Cloud Computing, Sales Process, Management, Salesforce.com
Education
Fitchburg State College 1985 — 1989
Bachelor of Science, Communications / Media
Marywood University 2015 - Present
Georgian Court University August 2012 - March 2015
Centenary College July 2008 - August 2012
Misericordia University October 2004 - July 2008
Broward County Public Schools August 2002 - October 2004
Verizon Wireless November 1999 - July 2002
Skills
Higher Education, Student Affairs, Student Development, Sports Management, Athletics, Teaching, Basketball, Academic Advising, Sports, Sports Marketing, Admissions, Athletic Training, Fundraising, Scouting, Sports Coaching, Staff Development, Event Planning, Basketball Coaching, Intercollegiate..., Student Leadership, Student Counseling, Player Development, Athletic Administration, Time Management, Student Engagement, Public Speaking, Social Media, Coaching, Social Networking, Event Management, Community Outreach, Leadership, Microsoft Office, Leadership Development, PowerPoint, Public Relations, Nonprofits, Program Development, Management, Facebook, Research, Recruiting, Team Building, Marketing, Sales, Microsoft Word, Customer Service
Education
College Misericordia 2005 — 2007
Master of Science (MS), Education
Florida Atlantic University 2002 — 2004
NA, Teacher Certification
Penn State University 1994 — 1999
Bachelor of Science (BS), Marketing/International Business
Georgia Techology Authority October 2012 - Present
Verizon Wireless January 2012 - September 2012
InComm July 2011 - November 2011
Cox Communications December 2008 - June 2011
Davenport Design Systems, Inc. February 2000 - May 2011
Macy's July 2008 - October 2008
MailExpress May 2006 - June 2008
Global Payments February 2006 - June 2006
T-Mobile November 2005 - February 2006
Verizon June 2004 - November 2005
Skills
Oracle ExaData, Oracle SQL, Oracle, PL/SQL, Oracle RAC, Oracle Streams, Crystal Reports, Performance Tuning, SQL Tuning, Database Design, Unix, Data Warehousing, Databases, Unix Shell Scripting, Data Modeling, SQL, ETL, Linux, Shell Scripting, Windows, Database Administration, C#, Microsoft SQL Server, Software Development, T-SQL
Education
Luther Rice Bible College and Seminary 1999 — 2005
n/a, Master of Thelogical Studies
Florida Agricultural and Mechanical University 1983 — 1988
CIS
Verizon Wireless June 2014 - Present
Lackawanna College August 2012 - Present
CIGNA Healthcare July 2006 - October 2012
D.A.E. April 2006 - June 2012
Skills
Music Production, Production, Promotions, Publicity, Directing, Company Branding, Product Marketing, Event Planning, Entertainment, Video, Television, Training, Radio, Corporate Branding, Fundraising
Education
Marywood University 2011 — 2013
Masters Degree, Communications
Five Towns College 1998 — 2002
BPS, Business Administration
Gorbel March 2015 - Present
Finger Lakes Community College 2011 - April 2015
Van Bortel Chevy February 2013 - February 2015
Remedy Intelligent Staffing 2015 - 2015
Remedy Intelligent Staffing 2015 - 2015
Caring Hearts of Rochester 2013 - 2013
Verizon Wireless May 2009 - November 2010
Andersen Windows November 2002 - March 2008
Iron City Sash & door 2001 - 2002
Sonnenberg Gardens August 2000 - December 2001
Skills
Training, Customer Service, Project Planning, Outlook, Team Leadership, Facebook, Sales, Team Building, Leadership Development, Microsoft Excel, Time Management, Process Improvement, Microsoft Word, Teamwork, Customer Satisfaction, Leadership, Troubleshooting, Management, Social Media, Strategic Planning, Public Speaking, Manufacturing, Microsoft Office, PowerPoint, Social Networking, Marketing
Education
Rochester Institute of Technology 1994 — 1996
BS
Finger Lakes Community College
Royal Caribbean International September 2011 - Present
JDA Software (fka RedPrairie) 2004 - September 2011
State of Florida / Various Contracts 2003 - 2004
Spherion (Corporate HQ) 2000 - 2003
Verizon Wireless 1999 - 2000
The Walt Disney Company 1995 - 1999
Skills
Contract Negotiation, Risk Management, Managing Large Budgets, PMP, Vendor Management, SDLC, Disaster Recovery, Visio, Business Analysis, Call Center, PeopleSoft, SharePoint, Process Improvement, Integration, Business Process..., Business Process..., Requirements Analysis, Software Project..., Project Management, Management, Program Management, Business Process, Business Intelligence, IT Management, ERP, Information Technology, Project Portfolio..., IT Strategy, Requirements Gathering
Education
Florida Atlantic University 2000 — 2003
Bachelor of Business Administration, Double Major: Management & Marketing
S.E. Properties & More January 2005 - Present
Verizon Wireless April 2000 - Present
Robert Bosch Tool Corporation June 1999 - September 2001
Education
University of Phoenix 2007 — 2010
Masters, Information Technology
Florida Agricultural and Mechanical University 1994 — 1999
BS, Psychology/Political Science/CIS
Verizon Wireless October 2006 - Present
Glotel February 2005 - March 2006
AT&T 2005 - 2006
Sutherland Global Services February 2002 - February 2005
Skills
Wireless Networking, Call Centers, Cisco Technologies, T1, UMTS, Telephony, MPLS, Troubleshooting, Windows, Wireless, Network Design, IP, VoIP, Telecommunications, CDMA, Mobile Devices, TCP/IP, WiFi, Switches, Cellular Communications, Networking, 3G, Ethernet, Computer Network..., 4G, WAN, WiMAX, Network Administration, LAN-WAN, LTE
Education
Finger Lakes Community College
Samsung November 2014 - Present
Verizon Wireless March 2014 - November 2014
PepsiCo February 2011 - November 2013
PepsiCo January 2008 - February 2011
Tropicana August 2002 - January 2008
Tropicana Products January 2000 - August 2002
Skills
Sales, Leadership, Grocery, Direct Store Delivery, IRI, Key Account Development, Consumer Products, National Accounts, Sales Operations, Shopper Marketing, Nielsen, AC Nielsen, Merchandising, Income Statement, Retail, Trade Marketing, Customer Insight, P&L Management, Forecasting, Pricing, Food, Direct Sales, Negotiation, P&L, Distributors, Beverage Industry, Account Management, Brand Management, Key Account Management, Management, Competitive Analysis, Categorization, Sales Presentations, Market Planning, Sales Management, Cross-functional Team..., Brand Development, Cold Calling, Market Analysis, Product Development, Profit, Sales Force Development, Business Planning, Selling, Store Management, Strategy, Team Building, New Business Development, Retail Category..., Inventory Management
Education
Florida Atlantic University 1996 — 1998
BA, Criminal Justice
Verizon Wireless February 2013 - May 2014
DRH Designs August 2008 - December 2012
Generation Water November 2011 - June 2012
Imagine Wedding and Event Planning May 2009 - July 2009
Woodbury University, Health Services Department 2003 - 2007
City of Los Angeles, Department of Public Works, Bureau of Engineering, Architectural Division May 2004 - August 2004
Skills
Interior Design, Architectural Design, Event Planning, SketchUp, Organization &..., irrigation instillation, CAD, Adobe Creative Suite, Microsoft Suites, Landscape Architecture..., Team-oriented, Hand Drafting, Proposal Writing, GIS Application, 3D Studio Max, Network Marketing..., Landscape Architecture, Sketching, Architecture, Irrigation, AutoCAD, Urban Design, Landscape Design, Concept Design, Landscaping, Rhino, Architectures
Education
Florida Agricultural and Mechanical University 2007 — 2009
MLA, Landscape Architecture
Woodbury University 2002 — 2007
B-Arch, Architecture
Juniper Networks August 2012 - Present
Verizon Wireless June 2011 - August 2012
Ultimate Electronics February 2010 - August 2011
Education
Fitchburg State College 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General
University of Rochester Medical Center November 2010 - Present
JPMorgan Chase September 2009 - November 2010
Verizon Wireless April 2009 - September 2009
Landmark Title Agency, Inc. August 2007 - September 2008
Progressive Closing & Escrow December 2002 - June 2007
Messenger Post Newspapers November 2001 - December 2002
Greater Niagara Newspapers June 1999 - November 2001
Skills
Media Relations, Press Releases, Corporate Communications, Public Relations, Internal Communications, Publicity, Copywriting, Speech Writing, Editing, Communications Planning, Newsletters
Education
State University of New York College at Brockport
Bachelor's degree, Communication, Journalism, and Related Programs
State University of New York College at Brockport
Bachelor's degree, Theatre Literature, History and Criticism
Finger Lakes Community College
Associate's degree, Theatre Arts
Microsoft March 2015 - Present
Verizon Wireless April 2010 - March 2015
Alltel, Inc. May 2007 - April 2010
IMACS of South Florida, Inc. January 2001 - June 2005
Skills
SAS, Data Warehousing, Data Management, SQL, Predictive Modeling, Statistics, Logistic Regression, SPSS, Analysis, Visio, Business Intelligence, Microsoft Excel, ETL, Unix, Business Analysis, Vendor Management, Requirements Analysis, Oracle, SDLC, Telecommunications
Education
University of Arkansas at Little Rock 2006 — 2008
M.S., Mathematics
Florida Atlantic University 1998 — 2002
B.S., Physics
American Foundation for Suicide Prevention January 2012 - Present
Abyssinian January 2006 - Present
Muscular Dystrophy Association May 2003 - November 2005
Verizon Wireless October 1996 - April 2003
Skills
Fundraising, Community Outreach, Marketing, Social Media, consulting, Volunteer Recruiting, Volunteer Management, Negotiation, Contract Negotiation
Education
University of Florida 2015 — 2016
Master of Business Administration (MBA)
Pine Manor College 2012 — 2012
Bachelor of Arts (B.A.), Business Management and Organization Management
Pine Manor College 1980 — 1984
Associate of Arts (A.A.), Business
Portland High School
Diploma, College Course
Verizon Wireless March 2011 - Present
Capital One 2003 - 2009
Pegasus Satellite Television 1998 - 2003
Sentinel & Enterprise 1994 - 1998
Skills
Customer Service, Call Center, Customer Retention, Customer Satisfaction, Customer Experience, Call Centers, Finance, Sales
Education
Fisher College
Associates, Business Management & Information Systems
Verizon Wireless November 2007 - Present
Verizon Wireless June 2006 - November 2007
Skills
Training, Leadership, Recruiting, Customer Service, Team Building, Employee Relations, Microsoft Office, Strategic Planning, Staffing, Call Centers, Coaching, Management, Process Improvement, Sales, Team Leadership, Marketing, Employee Learning &..., Investigation, Background Checks, Extending Offers, Analysis, College Recruiting
Education
Fisk University
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
University Of Phoenix
MBA, Human Resources
Verizon Wireless April 1998 - Present
Skills
Telecommunications, Call Center, Wireless, 4G, Account Management, B2B, CDMA, Call Centers, Cellular Communications, Cisco Technologies, Coaching, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, IP, LTE, Leadership, MPLS, Managed Services, Management, Mentoring, Mobile Devices, Networking, Product Management, Sales Operations, Sales Management, Sales, Selling, Salesforce.com, Sales Process, Team Leadership, T1, Telephony, Technical Support, Troubleshooting, Unified Communications, Vendor Management, Time Management, VoIP, Solution Selling, Wireless Networking, M2M, Cold Calling, Mobile Technology, Wireless Broadband, Mobile Communications, Strategic Partnerships
Education
State University of New York Empire State College 2007 — 2013
Master of Business Administration (MBA)
Finger Lakes Community College
Associate in Applied Science, BUSINESS ADMINISTRATION
Mynderse Academy
Business, Cosmetology
State University of New York Empire State College
Master of Business Administration (MBA), Business Administration and Management, General
State University of New York at Empire State College
Bachelor of Science, BUSINESS, MANAGEMENT AND ECONOMICS
Strayer University
Verizon Wireless
The Fountain Group August 2014 - Present
SB Communications LLC November 2011 - Present
Nielsen Company June 2014 - September 2014
Verizon Wireless January 2013 - June 2014
Christopher "Play" Martin of Hip Hop duo 'Kid 'N Play' January 2011 - April 2012
ROC Promotions January 2008 - April 2011
WANM 90.5 FM Tallahassee January 2007 - April 2011
Black Entertainment Television June 2010 - June 2010
Black Entertainment Television March 2010 - March 2010
Sony Pictures Entertainment August 2009 - August 2009
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Marketing Communications, Social Media Marketing, Brand Awareness, Branding & Identity, Styling, Brand Management, Public Relations, Event Management, Sales Management, Account Management, Publicity, Microsoft Publisher, Event Planning, Television Producing, Pitching Stories, Pitching Ideas, Media Relations, Time Management, Social Networking, Facebook, Public Speaking, Social Media, Press Releases
Education
Florida Agricultural and Mechanical University 2005 — 2011
B.S., Public Relations
Verizon Wireless May 2014 - Present
Discover Financial Services September 2013 - March 2014
Tallahassee Community College August 2006 - July 2013
Gadsden County Schools District February 2012 - May 2013
Skills
Community Outreach, Public Speaking, Event Planning, Higher Education, Nonprofits, Research, Fundraising, Teaching, Staff Development, Microsoft Office, Grant Writing, Social Media, PowerPoint, Public Policy, Editing, Program Development, Microsoft Excel, Time Management, Program Evaluation, Budgets, Volunteer Management, Policy Analysis
Education
Northcentral University 2014 — 2016
Master of Education (M.Ed.), Educational Leadership and Administration, General
Florida A&M University 2008 — 2013
Bachelor of Science (B.S.), Political Science and Government
West University Charter High School August 2014 - Present
United community centers November 2012 - August 2014
Manatee Y Technological High School August 2012 - June 2014
Bisk Education June 2012 - July 2012
Verizon Wireless September 2010 - May 2012
University of South Florida January 2010 - August 2010
Rattler Boosters Inc August 2007 - January 2010
Boys and Girls Club of the Big Bend April 2007 - August 2008
City of Tampa Parks and Recreation November 2002 - December 2006
Browns Accounting and Tax Service January 2002 - April 2004
Skills
Outlook, Data Entry, Customer Service, Word, PowerPoint, Microsoft Office, Excel, Time Management, Event Planning, Inventory Management, Troubleshooting, Customer Relations, Fax, Writing, Fundraising, Teaching, Windows, Staff Training, Social Media, Facebook, Administrative Support, Promotions, Event Management, Proposal Writing, Social Networking, Advertising, Community Outreach, Leadership Development, Team Building, Coaching, Program Development, Curriculum Design, Strategic Planning, Tutoring, Student Affairs, Curriculum Development, Classroom, E-Learning
Education
Florida Agricultural and Mechanical University 2007 — 2009
Bachelor of Science, Psychology, Educational Leadership
Hillsborough Community College 2002 — 2004
Associate of Arts, Liberal Arts
Crown Castle March 2014 - Present
Crown Castle June 1999 - Present
Crown Castle USA 1999 - Present
Crown Castle International 1999 - Present
Verizon Wireless 1993 - 1999
Skills
Site Acquisition, Property Management, Leases
Education
Fitchburg State College 1989 — 1993
Verizon Wireless January 2002 - August 2011
Ontario ARC January 1990 - January 2001
F. F. THOMPSON HOSPITAL January 1983 - January 1989
Skills
Microsoft Excel, Training, Data Entry, Fundraising, Customer Service, Project Planning, Customer Satisfaction, Management, Nonprofits, Sales, Insurance, Outlook, Customer Retention, Time Management, Access, Call Centers, Employee Relations, Team Building
Education
Finger Lakes Community College
AAS Secretarial Science
Finger Lakes Community College
Roberts Wesleyan College
Bachelor of Science
Roberts Wesleyan College
BACHELOR OF SCIENCE
Verizon Wireless February 2008 - Present
Barnes & Noble June 2002 - February 2008
Education
Five Towns College 2001 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Five Towns College 2001 — 2005
Associate's degree, Audio Recording Tech
Verizon Wireless July 1993 - Present
Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Service, Microsoft Office, Quotas, Sales, Telecommunications, Wireless
Education
Flathead Valley Community College 1987 — 1990
Associate of Arts (AA), Early Childhood Education and Teaching
Comcast Cable September 2013 - Present
Conway Freight May 2013 - September 2013
Chrysler Group Global Electric Motorcars, LLC October 2012 - May 2013
Verizon Wireless October 2010 - August 2012
AMG Services August 2010 - October 2010
H&R Block December 2009 - May 2010
Family Dollar February 2008 - October 2009
Skills
Troubleshooting, Call Centers, Technical Support, Management, Analysis, Windows, Sales, Hardware, Invoicing, Finance, Android, Merchandising
Education
Florida Agricultural and Mechanical University 2004 — 2007
Bachelors of Science, Business Management
River Rouge High School 2000 — 2004
Endorsed High School Diploma
Verizon Wireless July 2001 - Present
Ameritech June 2000 - July 2001
Skills
•Adept in effectively..., •Competent in..., •Willing to and have..., •Possesses excellent..., •Prioritized multiple..., •Professional..., •Able to handle...
Education
Florida A&M University 1997 — 2000
Master of Education (M.Ed.), Business Education
Florida A&M University 1993 — 1997
Bachelor of Science (B.S.), Political Science/Criminal Justice
Verizon Wireless Revenue OfficerInternal Revenue ServiceFebruary 1991 - June 1998
Internal Revenue Service November 1986 - December 1988
U.S. Army Reserve February 1982 - November 1988
Education
Fielding Graduate University 2010 — 2012
Master’s Degree, Organizational & Management Development & Evidence Based Coaching, 3.2
Baltimore School of the Bible 1988 — 1991
Diploma, Evangelical Teacher Training, 3.5
Sprint September 2013 - Present
Verizon Wireless January 2013 - August 2013
Skills
Sales, Solution Selling, Direct Sales, Account Management, Telecommunications, Sales Management, Sales Process, Sales Operations, Customer Retention, Wireless, B2B, Management, Customer Service
Education
Miami Dade College 2009 — 2012
Business
Fort Lauderdale High School
High School, Business Law
Florida Atlantic University
Business
Verizon Wireless January 2007 - Present
A.G. Edwards & Sons, Inc. December 2000 - March 2006
Skills
Wireless, Call Centers, VoIP, Customer Service, Telecommunications, Management, Sales, Microsoft Office, Project Management, Team Leadership, Leadership, Account Management, Sales Management
Education
Fisher College
Bachelor's degree, Business Administration and Management, General
Southwestern Illinois College
Associate of Science (A.S.), Criminal Justice and Corrections
ActionLink July 2013 - Present
BDS 2012 - 2013
Staples 2010 - 2012
Verizon Wireless 2009 - 2010
Circuit City 1997 - 2009
Acclaim entertainment 1995 - 1997
Gails Mobile 1987 - 1995
Skills
Digital Photography, Computers, Technical Support, Networking, Management, Information Technology, Sales Management, Employee Training, Training, Technical Training, Sales Process, Operations Management, Databases, Customer Service, Retail, Sales, Inventory Control, Leadership, Inventory Management, Merchandising, Team Building, Customer Satisfaction, Store Operations
Education
Five Towns College 1989 — 1991
Associate of Science (A.S.), Business Administration and Management, General
UPS 2007 - 2008
Verizon Wireless October 2005 - July 2007
Education
Florida A&M University 1996 — 2002
Master of Business Administration (MBA), Finance, General
Diamond Wireless August 2013 - Present
Verizon Wireless November 2008 - July 2013
RadioShack February 2007 - November 2008
Skills
Management, Sales Management, Operations Management, Operating Systems, Microsoft Office, Microsoft Excel, PowerPoint, Pro Tools, Audio Engineering, Audio Editing, Audio Post Production, Marketing, Social Media
Education
Five Towns College 2005 — 2008
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Verizon Wireless April 2011 - Present
Verizon Wireless January 2007 - April 2011
Verizon Wireless January 2004 - January 2007
Verizon Wireless November 2001 - January 2004
Education
Finger Lakes Community College 1999 — 2000
Credited Courses