Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless August 2011 - Present
Verizon Wireless September 2006 - August 2011
Verizon Wireless November 2004 - September 2006
Verizon Wireless August 2001 - November 2004
Skills
Training, Project Management, Customer Service, Customer Satisfaction, Customer Retention, DISC, Time Management, Sales Process, B2B, Prospect Research, Cold Calling, Wireless Technology, Coaching, Wireless, Telecommunications, Leadership Development, M2M, Microsoft Excel, Microsoft Word, Sales, Call Centers, Direct Sales, LTE, 4G, Customer Experience, Mobile Devices, Cellular Communications, Solution Selling, Quotas, Leadership, Motivation, Channel Partners, Account Management, Sales Operations, Salesforce.com, VoIP
Education
University of Phoenix
Communications
Center High School - Antelope CA
Redondo Union High School
Verizon Wireless January 2015 - Present
Verizon Wireless November 2013 - January 2015
Verizon Wireless April 2013 - November 2013
Verizon Wireless February 2009 - February 2012
Skills
Sales, Direct Sales, Sales Operations, Telecommunications, Solution Selling, Customer Retention, Account Management, Sales Management, Sales Process, Customer Satisfaction, Wireless, Customer Service, Cold Calling, Mobile Devices, Customer Experience
Education
Tishomingo County High School 2000 — 2004
High School, 12
University of Phoenix
Human Resources Management and Services
Verizon Wireless January 2015 - Present
Verizon Wireless November 2013 - January 2015
Verizon Wireless June 2010 - October 2013
O.S. Foods Inc. 2009 - 2011
Verizon Wireless 2007 - 2010
Verizon Wireless June 2006 - 2007
Skills
Customer Retention, Customer Service, Retail, Retail Sales, Sales, Telecommunications, Wireless, Direct Sales, Customer Experience, Solution Selling, Sales Operations, Call Centers, Team Leadership, Customer Satisfaction, Account Management, Cold Calling, Sales Process, Management, Sales Management, Leadership, Mobile Devices, B2B, Salesforce.com
Education
Mount Eden High School 2001 — 2005
Diploma
University of Phoenix
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon Wireless December 2006 - Present
Wachovia Bank December 2002 - December 2006
Nordstrom April 2002 - May 2006
Skills
Call Center, Customer Satisfaction, Customer Service, Telecommunications, Troubleshooting, Wireless, Customer Experience, Customer Retention, Microsoft Office, Sales, Technical Support, Wireless Networking, Call Centers, Management, Solution Selling, Leadership, Time Management, Sales Process, Team Building
Education
University of Phoenix 2010 — 2013
Still pursing Associates, Business Administration and Management, General
Sumter High School 1997 — 1999
High School, General Studies
Verizon Wireless July 2003 - Present
Skills
Customer Service, Customer Satisfaction, Call Centers, Customer Experience, Customer Retention, Telecommunications, Sales Operations, Sales, Training, Direct Sales, Wireless
Education
University of Phoenix 2014 — 2016
MetroPCS September 2007 - Present
Sprint Nextel May 2002 - June 2007
Verizon Wireless May 2000 - May 2002
Skills
Customer Satisfaction, Account Management, Wireless, Sales, CRM, Customer Retention, Lead Generation, Management, Marketing, Direct Sales, Mobile Devices, Retail, Sales Management, Sales Operations, Sales Process
Education
University of Phoenix 1996 — 2000
Bachelor, Business Management
Comcast Cable June 2015 - Present
Johns Hopkins HealthCare April 2014 - June 2015
Johns Hopkins HealthCare August 2013 - April 2014
Verizon Wireless December 2006 - October 2012
Verizon Wireless August 2005 - December 2006
Verizon Wireless June 2005 - August 2005
Verizon Wireless November 2004 - June 2005
Verizon Avenue May 2000 - October 2004
Verizon Avenue September 1999 - May 2000
US Treasury August 1998 - August 1999
Skills
Customer Service, Management, Call Center, Training & Development, Staffing & Recruiting, Quality Assurance, MS Office Suite, Helpdesk & Product..., Human Resources, Troubleshooting, Performance Management, Teamwork, Interviews, Customer Experience, Team Building, Team Leadership, Coaching, Hiring, Telecommunications, Employee Relations, Microsoft Excel, Call Centers, Employee Training, Time Management
Education
University of Phoenix 2003 — 2007
Bachelor of Business Management, 2.63
Verizon Wireless June 2005 - Present
Skills
Wireless, Telecommunications, Direct Sales, Customer Retention, Solution Selling, Sales Operations, Sales Management, Customer Experience, Account Management, Cellular Communications, Customer Satisfaction, M2M, Sales Process, Cold Calling, Mobile Devices, Call Centers, Sales, B2B, Quotas, 4G, Customer Service, Mobile Technology, Lead Generation, Team Leadership, Retail, Inventory Management, Recruiting, Retail Sales, Sales Presentations, Training, Mobile Communications, Management, Leadership, Coaching, New Business Development, Team Building
Education
Bellevue University 2013 — 2014
Bachelor of Arts (B.A.), Professional Retail Sales Management
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Televerde April 2014 - Present
Green Street Real Estate, Inc. December 2009 - Present
Cable ONE June 2012 - June 2013
Digital Flex Media / CD Digital Card February 2009 - April 2012
Allen School June 2010 - June 2011
ProAction Media April 2007 - March 2009
Skin Savers Company June 2004 - March 2007
Glendale Unified School District July 2003 - June 2004
SBC Communications Ltd January 2000 - September 2002
Verizon Wireless December 1998 - January 2000
Skills
Leadership, Sales, Training, Customer Service, Real Estate, Marketing, Time Management, Public Speaking, Sales Management, Customer Satisfaction, Coaching, Sales Process, New Business Development, Customer Retention, Investment Properties, Admissions, Strategic Planning, Real Estate Transactions, Short Sales, Referrals, Public Relations, First Time Home Buyers, Budgets, Call Centers, Advertising, Interviews, Teaching, Market Research, Cold Calling, Forecasting, Problem Solving, Team Player/Fairness, Social Media, PowerPoint, Highly Skilled in Time..., Training..., Integrity/Humility, Projects, Team Management, Contract Negotiation, Project Planning, Project Management, Demand Generation, Marketing Analytics, Lead Scoring & Nurture..., Marketing Automation, Inside Sales, Sales Pipeline, Decision-Maker...
Education
University of Phoenix 2012 — 2013
MBA, Master of Business Administration, 3.68 GPA
Arizona State University West 2002 — 2003
B.A., Education, 3.1
Arizona State University 1993 — 1998
B.A., Communications, 3.0
Scottsdale Community College 1993 — 1994
Thunderbird HS 1991 — 1993
Verizon Wireless September 2002 - August 2013
Skills
Supervisory Experience, Customer Service, Customer Escalation..., Microsoft Office, Problem Solving, Analytical Skills, Time Management, Coordinating Schedules, Call Routing, Call Centers, Reporting & Analysis, Multi-media Marketing..., Interviews, Troubleshooting, Human Resources, Training
Education
University of Phoenix-Sacramento Valley Campus 2003 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
Believe kids October 2014 - Present
MarketSource March 2014 - October 2014
SolarCity April 2013 - January 2014
Viaero Wireless July 2012 - April 2013
Marketstar corporation August 2008 - May 2012
NAPA Auto Parts December 2005 - August 2008
Spring Communications August 2005 - December 2005
Verizon Wireless August 2003 - July 2005
Voicestream/T-Mobile July 1999 - July 2003
DTE Transportation Specialist August 2000 - February 2002
Education
University of Phoenix 2005 — 2008
Bachelors Degree, Business Mangement
Verizon Wireless March 2012 - Present
Verizon Wireless August 2000 - March 2012
Skills
Wireless, Telecommunications, Customer Retention, VoIP, 4G, Wireless Networking, Blackberry, Cellular Communications, Call Centers, Customer Experience, Call Center, Computer Network..., Mobile Devices, Telephony, Unified Communications
Education
University of Phoenix 2006 — 2012
Master's degree, Information Technology
Riverdale High School, Murfreesboro, TN 1986 — 1990
Photos to Canvas November 2012 - Present
Verizon Wireless September 2011 - Present
Summary of Employment August 2011 - Present
Flextronics International February 2010 - August 2011
Western-Southern Financial Group November 2008 - February 2010
Schwan's Home Service February 2007 - November 2008
ABC Warehouse February 2006 - February 2007
Radio Shack June 2004 - February 2006
Skills
Photoshop, Photoshop Elements, Digital Photography, Portrait Photography, Canvas Prints, Editing, Wedding Photography, Picture Frames, Microsoft Office, Windows, iOS, Canon DSLR
Education
University of Phoenix 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Technology
Terra Community College 2002 — 2004
Post Secondary Option, Criminal Justice/Police Science
Tiffin Columbian High School 2001 — 2004
high school curriculum, Criminal Justice
Verizon Wireless June 2011 - Present
Verizon Wireless May 2008 - July 2011
AT&T October 1997 - December 2004
Skills
Wireless, Sales, M2M, Competitive Analysis, Strategic Partnerships, Telecommunications, Direct Sales, Solution Selling, Salesforce.com, Sales Operations, Managed Services, Cellular Communications, Quotas, Sales Process, Contract Negotiation, Mobile Devices, Microsoft Office, Fundraising, 4G, Call Centers, Sales Management, Project Management, Operations Management, Product Marketing, Frame Relay, Microsoft Word, Customer Experience, Mobile Technology, Sales Presentations, Supplier Negotiation, Strategic Negotiations, Customer Escalation..., Film Production, Business Analysis, Requirements Analysis, T1s, T3, Forecasting, Cold Calling, Microsoft Excel, Microsoft Exchange, PowerPoint, Fundraisers, Executive Producing, Email Marketing, Marketing Strategy, Marketing, Sales Funnels, Tablets, Escalations Management
Education
University of Phoenix 2013 — 2014
BS, Business Management
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
UnitedHealth Group July 2015 - Present
UnitedHealthcare February 2013 - July 2015
Arizona Public Service (APS) July 2011 - February 2013
USAA August 2007 - July 2011
Verizon Wireless September 2003 - January 2007
United States Marine Corps February 1998 - February 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, PeopleSoft, IEX, Blue Pumpkin, Verint, Forecasting, Master Scheduling, Data Analysis, Nortel, Six Sigma Yellow Belt, Six Sigma Green Belt, CCM, SharePoint, Process Improvement, Troubleshooting, Leadership, Workforce Management
Education
University of Phoenix 2011 — 2013
Master's degree, Information Technology
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Information Technology
TEKsystems November 2011 - Present
Verizon Wireless July 2010 - September 2012
Alltel Wireless September 2007 - March 2011
Acxiom April 1996 - August 2007
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
Philander Smith College 2002 — 2004
BA, Management
Serapid August 2015 - Present
Emerson Industrial Automation May 2008 - July 2015
Flodraulic Group March 2005 - May 2008
Key Plastics April 2003 - March 2005
NACHI ROBOTIC SYSTEMS INC. September 2000 - April 2003
Verizon Wireless July 1998 - August 2000
Skills
Manufacturing, Key Account Management, Engineering, Automation, New Business Development, Product Development, Sales Management, Pneumatics, Sales, Industrial Control, Valves, Motion Control, Fluid Power, Continuous Improvement, Process Automation, Automotive, Actuators, Process Control, Account Management, Servo, PLC, Lean Manufacturing, Instrumentation, Robotics, Purchasing, Six Sigma, Negotiation
Education
University of Phoenix 2006 — 2008
Bachelor's Degree, Business Administration and Management, General
Livonia Churchill 1986 — 1988
High School
Detroit Catholic Central 1984 — 1986
High School
St. Christopher's
St. Christopher's
St. Christopher's
St. Christopher's
Trident Seafoods January 2015 - Present
Trident Seafoods February 2010 - December 2014
Trident Seafoods October 2008 - February 2011
Trident Seafoods July 2006 - October 2008
Heartland Automotive Services July 2001 - July 2006
Verizon Wireless June 1998 - February 2001
Motion Control Engineering December 1994 - February 1998
Skills
JD Edwards, Accounting, General Ledger, Account Reconciliation, Accounts Payable, Journal Entries, Cost Accounting, Variance Analysis, Accruals, Inventory Management, JDE Enterprise One, Analysis, Microsoft Excel, Revenue Recognition, Year-end Close, Process Improvement, Internal Controls, Financial Accounting, Data Analysis, US GAAP, Bank Reconciliation, Food Industry, Logistics, Physical Inventory, Standard Costs, Purchasing, Product Costing, Frozen Food, Year End Accounts, Monthly Close, Financial Audits, Auditing, Budgets, Microsoft Office, Outlook, Food, Accounts Receivable, Team Leadership, Microsoft Word, Financial Analysis, Team Building
Education
University of Phoenix 2014 — 2015
Master of Science, Accounting, Accounting
University of Phoenix 2009 — 2011
BA, Accounting
Sierra College 1996 — 1999
Associate's degree, Accounting
MTI Business College Inc 1993 — 1994
Acounting, Accounting
CVS Health June 2015 - Present
2nd Chance Property Group May 2014 - Present
Sonoran Data Services December 2012 - Present
Wells Fargo August 2014 - March 2015
Associated Asset Management (AAM) January 2014 - April 2014
BestIT September 2013 - December 2013
AT&T Mobility June 2013 - August 2013
Genius Avenue January 2013 - March 2013
Verizon Wireless October 2001 - November 2012
TechUSA June 2000 - December 2001
Skills
SQL, Microsoft SQL Server, Data Warehousing, Databases, Oracle, PL/SQL, Business Intelligence, SDLC, ETL, Visio, Troubleshooting, Requirements Analysis, Business Analysis, SSIS, Telecommunications, Crystal Reports, SSRS, Database Design, SharePoint, Data Modeling, T-SQL, Access, MySQL, HTML, Visual Basic, Visual Studio, Requirements Gathering, Technical Support, Business Objects, Integration, Java, Unix, VBA, Project Management, Vendor Management, Operating Systems, Consulting, Management, Servers
Education
University of Phoenix 1999 — 2002
Bachelor of Science (BS), Information Technology, 3.25
Jackson High School, Massillon, OH 1986 — 1990
Diploma
APAC Customer Services June 2014 - Present
Verizon Wireless May 2004 - June 2014
Solectron Global Services October 2003 - May 2004
Kmart Corporation February 2002 - August 2002
L-3 Communications October 2000 - August 2001
Skills
Sales Operations, Management, Customer Retention, Customer Service, Troubleshooting, Retail, Merchandising, Hardware, Networking, Inventory Management, Employee Training, Microsoft Office, Employee of the Month, Account Management
Education
University of Phoenix 2014 — 2015
Associate's degree, Health/Health Care Administration/Management
Kaplan University 2013 — 2014
Associate's degree, Health Information/Medical Records Technology/Technician, 3.89 GPA
Haynes, Inc. September 2010 - Present
CDI Head Start January 2010 - September 2010
Verizon Wireless October 2004 - June 2009
Skills
Customer Service, Project Management, Government, Microsoft Excel, Research, Public Speaking, Strategic Planning, Program Management, Policy, Change Management, Microsoft Word, Social Media, PowerPoint, Management, Public Relations, Event Planning, Team Leadership, Nonprofits, Leadership
Education
Walden University 2012 — 2014
Master of Business Administration (M.B.A.), Project Management, Currently 4.0
Walden University 2009 — 2012
Bachelor's Degree, Psychology, 3.70 GPA
University of Phoenix 2006 — 2008
Associate's Degree, Human Services Management, 2.85
CDW February 2013 - Present
Verizon Wireless October 2011 - October 2012
Verizon Wireless April 2011 - October 2011
Verizon Wireless March 2007 - April 2011
Verizon Wireless August 2005 - March 2007
Verizon Wireless October 2003 - August 2005
Skills
Quotas, M2M, Wireless, 4G, Customer Retention, Sales Management, Management, Account Management, Team Leadership, Teamwork, Customer Satisfaction, Problem Solving, Product Management, Inventory Management, New Hire Orientations, Hiring Employees, Office Administration, Inventory Control, Microsoft Office, Microsoft Word, Microsoft Excel, Presentations, Building Relationships, Social Networking, Strategic Planning, Employee Training, Employee Recognition, Customer Acquisition, Sales, Customer Service, Solution Selling, LTE, Training, Cloud Computing, Customer Experience, Direct Sales
Education
University of Phoenix 2001 — 2011
BACHELOR OF SCIENCE IN BUSINESS/MANAGEMENT, Business Management
ESAM July 2009 - Present
Verizon Wireless May 2003 - February 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Team Leadership, PowerPoint, Customer Satisfaction, Call Centers, Sales, Troubleshooting, Project Management, Access, Time Management, Teamwork
Education
University of Phoenix
Associate of Arts (AA), General Studies
Verizon Wireless March 2012 - Present
Aquinity Interactive December 2011 - March 2012
Direct Alliance Corporation May 2010 - October 2011
Verizon Wireless January 2007 - March 2010
Verizon Wireless January 2004 - January 2007
Verizon Wireless October 2000 - January 2007
Best Buy January 1997 - October 2000
Fry's Electronics January 1997 - December 1997
Incredible Universe March 1993 - December 1997
Skills
Account Management, Project Coordination, Visual Merchandising, Merchandising, Project Management, Leadership, Customer Retention, Direct Sales, Sales Operations, Call Center, Customer Experience, Solution Selling, B2B, Customer Satisfaction, Sales, Retail, Telecommunications, Marketing, Customer Service, Team Leadership, Sales Presentations, Coaching, Wireless, Vendor Management, Team Management, Strategic Planning, Inventory Management, Mobile Devices, Time Management, Product Management, Employee Training, Management, Sales Management, Call Centers, Salesforce.com, Sales Process, New Business Development, Training, CRM, Recruiting, Strategy, Negotiation, Program Management, Selling, Advertising, Cross-functional Team..., Budgets
Education
Strayer University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Marketing
University of Phoenix 2000 — 2008
Associate's degree, General Studies
Randstad July 2015 - Present
Randstad October 2014 - Present
Randstad USA October 2013 - October 2014
Randstad USA December 2012 - October 2013
American Income Life October 2010 - March 2012
Verizon Wireless October 2007 - March 2009
Skills
Sales, Marketing, Staffing Services, Human Resources, Temporary Staffing, Training, CRM, Management, Insurance, Networking, Recruiting, Permanent Placement, HRIS, Temporary Placement, Technical Recruiting, Internet Recruiting, Talent Acquisition, Sourcing, Cold Calling, Contract Recruitment, College Recruiting, Interviews, Screening Resumes
Education
University of Phoenix
green hope high school
Wynne Broadcasting March 2012 - August 2012
Verizon Wireless December 2006 - December 2009
Totally Cellular, Inc November 2001 - December 2006
Skills
Microsoft Excel, PowerPoint, Professional Experience, Sales, Customer Service, Customer Satisfaction, Cold Calling, Customer Retention, Account Management, Sales Management, Direct Sales, Call Center
Education
University of Phoenix 2006 — 2008
AAB, Business
Klamath Union High School 1994 — 1998
High School Diploma
PayPal July 2010 - Present
Verizon Wireless March 2008 - Present
Target Financial August 2006 - February 2008
Best Buy October 2002 - May 2006
Education
Southwest Institute of the Healing Arts 2011 — 2012
Aesthetics, Master Massage Therapy, Aesthetics, Massage Therapy
University of Phoenix 2007 — 2010
Associates of Administration, Business Management, Psychology
N/A Applecare AdvisorAppleApril 2012 - July 2012
Verizon Wireless October 2007 - September 2010
Skills
Microsoft Office, Customer Service, Call Centers, Management, Customer Satisfaction, Time Management, Sales, Team Leadership, Leadership, Retail, Teamwork, Telecommunications, Inventory Management, Training
Education
University of Phoenix-Little Rock Campus 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Verizon Wireless September 2009 - February 2015
Verizon Wireless November 2005 - September 2009
Verizon Wireless October 2004 - November 2005
Skills
Direct Sales, Sales Management, Solution Selling, Telecommunications, Wireless, Customer Retention, Sales Operations, Customer Experience, Management, Account Management, Competitive Analysis, Strategic Partnerships, Mobile Devices, Product Marketing, Leadership Development, Operations Management, Leadership, Cross-functional Team..., B2B
Education
University of Phoenix 2007 — 2008
Marketing/Marketing Management, General
Verizon Wireless October 2013 - Present
Verizon Wireless January 2009 - Present
Verizon Wireless January 2009 - Present
Verizon Wireless September 2012 - October 2013
Verizon Wireless January 2009 - August 2012
Alltel Wireless January 2005 - January 2009
Skills
Marketing Communications, Professional Writing, Preparation Of Proposals, Presenting Proposals, Presentations, Networking, Public Speaking, Microsoft Office, Organization, Coaching, Wireless
Education
University of Phoenix 2011 — 2012
Master's of Business Administration, 2012
University of Phoenix 2008 — 2012
Master of Business Administration (MBA)
University of Phoenix 2008 — 2012
Bachelor, Science Management
Verizon Wireless Career Builder 2010 — 2010
Management
University of Phoenix 2008 — 2010
Bachelors, Business Management
J.W. Mitchell High School 2000 — 2002
Remington College
Associate, Computer Information Systems
IRC Consulting May 2011 - Present
Verizon Wireless October 2007 - April 2011
Verizon Wireless April 2005 - October 2007
Verizon Wireless May 1999 - April 2005
Verizon Wireless April 1996 - May 1999
Verizon Wireless January 1992 - April 1996
Verizon Wireless January 1990 - January 1992
US Army July 1985 - December 1989
Skills
3G, 4G, ATM networks, Analysis, CDMA, Computer Network..., Disaster Recovery, IP, Integration, Juniper, LTE, Management, Network Design, Networking, Project Management, Project Planning, RF, Routers, Switches, Telecommunications, Testing, Troubleshooting, Unix, VoIP, Wireless, Wireless Networking, ATM Networks
Education
University of Phoenix 2000 — 2010
Pending, BS Business & Administration
Alorica November 2011 - Present
Examiner.com June 2010 - Present
C.D. Kaller, Inc. September 2009 - October 2011
Verizon Wireless April 2005 - August 2009
Skills
Research, Sales, Public Speaking, Social Networking, Blogging, Social Media, Facebook, Customer Service, Marketing, Microsoft Office, Social Media Marketing, Technical Writing, Event Planning, Editing, Customer Satisfaction
Education
University of Phoenix 2006 — 2008
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Laurens District 55 High School 1996 — 2000
Diploma obtained
Verizon Wireless December 2013 - Present
Verizon Wireless June 2012 - December 2013
Verizon Wireless September 2010 - June 2011
Verizon Wireless January 2007 - September 2010
US Army July 2002 - August 2006
Skills
EVDO, Computer Network..., Troubleshooting, CDMA, Routers, Telecommunications, Cisco Technologies, Wireless, Switches, IP, CCNA, Network Administration, Networking, VoIP, LTE, Network Engineering, Network Security, RF, Windows Server, System Deployment, Windows 7, Routing
Education
University of Phoenix 2007 — 2012
Associate of Arts, Information Technology
Verizon Wireless January 2013 - Present
Walmart October 2010 - May 2011
Giant Food October 2006 - October 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2009 — 2013
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration
Bellwood 2004 — 2008
Eisai Inc March 2003 - Present
Verizon Wireless 1996 - 2001
Skills
Pharmaceutical Industry, Cross-functional Team..., Segmentation, Marketing, Market Research, Brand Management, Marketing Communications, Market Analysis, Medical Affairs, Strategy, Biotechnology, Sales, Management, Product Launch, Medical Writing, Project Management, Data Analysis, Regulatory Affairs, Sales Effectiveness, Market Access, Therapeutic Areas, Urology, Account Management, Cardiology, Product Marketing, Sales Operations, Endocrinology, Hospital Sales, Analytics, Key Account Management
Education
University of Phoenix 2012 — 2014
MBA, Marketing
Virtually Perfected January 2007 - Present
Maryland CASA Association 2008 - 2009
Verizon Wireless April 2005 - May 2008
Unity Center of Christianity February 2004 - March 2005
Skills
Office Management, Project Implementation, Database Management, Customer Service, Database Admin, Social Networking, Office Administration, Data Entry, Management, Leadership, Public Relations, Strategic Planning
Education
University of Phoenix 2005 — 2008
Bachelors, Business Administration
Sears Holdings Corporation May 2013 - Present
Sears Holdings Corporation August 2011 - May 2013
Sears Holdings Corporation/MyGofer September 2008 - February 2011
Snap On Tools July 2009 - September 2009
Sears Holdings Corporation November 2007 - May 2008
The Great Indoors July 2005 - November 2007
Verizon Wireless February 2000 - November 2003
Skills
Retail, Inventory Management, Visual Merchandising, Marketing, Sales, Management, E-commerce, Sourcing, Product Development, Customer Service, Customer Satisfaction, Forecasting, Cross-functional Team..., Store Management, Merchandising, Pricing, Strategy, Budgets, Analysis, Inventory Control, Profit, Customer Experience
Education
University of Phoenix 2009 — 2011
CRD, Inc. August 1987 - Present
Randstad Technologies US August 2012 - August 2013
T-Mobile August 2012 - August 2013
Verizon Wireless January 2007 - August 2012
Verizon Wireless August 2005 - 2010
WFI September 1999 - May 2002
CRD August 1987 - August 1999
Skills
Telecommunications, Microwave, GSM, TDMA, Broadband, LTE, Deployment, Wireless, Contract Negotiations, Program Management, WiFi, Integration, EVDO, Vendor Management, Switches, Mobile Technology, Cellular Communications, Wireless Broadband, Troubleshooting, Computer Network..., UMTS, Management, System Deployment, VoIP, Testing, Optical Fiber, CDMA, Mobile Devices, Fiber Optics, Project Management, Mobile Communications, IP, Contract Negotiation, Network Engineering, RF Engineering, Networking, WiMAX, 4G, RF, Network Design, Ethernet, T1
Education
University of Phoenix 2008 — 2012
BBachelors, Business
University of Phoenix
Verizon Wireless August 2005 - April 2010
at&t 1978 - December 2001
Education
University of Phoenix 2002 — 2004
Information Systems
Verizon Wireless 2009 - Present
Alltel Information Services October 2008 - January 2009
Alltel May 2007 - October 2008
Insight Global December 2005 - May 2007
Hannah Business Solutions 2004 - 2005
Kugman Associates 2003 - 2004
American Tissue 1999 - 2003
Skills
SQL, Java, Spring, JavaScript, XML, Enterprise Software, Networking, Analysis, Weblogic, JSP, Unix, Java Enterprise Edition, Oracle, SOA, Websphere, Leadership, SDLC, PL/SQL, Agile Methodologies
Education
University of Phoenix 2007 — 2011
Bachelor of Science in Information Technology, Computer Software Engineering
University of Phoenix 2006 — 2007
Associates, Information Technology
Verizon Wireless November 2011 - Present
Verizon Wireless September 2010 - November 2011
NTELOS June 2008 - September 2010
Greenbrier Dodge of Chesapeake September 2007 - May 2008
US Navy July 2002 - July 2007
Skills
Wireless, B2B, B2B Marketing, B2B Marketing Strategy, Outside Sales, Mobile Technology, Technology Integration, Veteran, Salesforce.com, Sales Management, Sales Operations, Sales Process, M2M, Territory Development, Territory..., Cold Calling, Sales Prospecting, Strategic Prospecting, Greenfield Development, Mobile Communications, Sales, Smartphones, Software Installation, Customer Retention, Quotas, Direct Sales, Cellular Communications, 4G, Wireless Broadband, Mobile Devices, Customer Experience, Unified Communications, Solution Selling, Telecommunications, VoIP, Tablets, Broadband, CDMA, Sales Presentations, Account Management, Customer Satisfaction, Management, Customer Service, Team Building, Contract Negotiation, New Business Development, Networking, Strategic Partnerships, Project Management, Negotiation
Education
University of Phoenix 2004 — 2013
Bachelor's degree, Business Administration and Management, General
Dayton High School 1998 — 2002
By Light Professional IT Services May 2014 - Present
Veteran Solutions, Incorporated June 2012 - May 2014
Verizon Wireless September 2011 - August 2012
Plex Indoor Sports September 2010 - September 2011
Lake Murray Floorcovering May 2009 - September 2010
Quality Flooring January 2001 - May 2009
Skills
Leadership, Proposal Writing, Program Management, Management, Analysis, Budgets, Customer Service, Government Contracting, Contract Management, Policy, Strategy, Business Development, Microsoft Office, Training, Event Planning, Team Building, PowerPoint, RFP, Sales, Government, Editing, DoD, Technical Writing, Security Clearance, Social Media, Coaching, Marketing, Microsoft Excel, Event Management, Microsoft Word, SDLC, Military, Sports Marketing, FBO, Sports, First Aid, Proposal Leadership, GSA Schedules, Proposal Management
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Wofford College 1993 — 1997
Bachelor of Arts (B.A.), English Language and Literature, General
St. Stephen High
Verizon Wireless October 2006 - Present
WinCo Foods August 2004 - September 2006
Renaissance Faire August 2001 - October 2005
Hollywood Video August 2002 - August 2004
Skills
Customer Relations, Customer Service, Account Management, Sales
Education
University of Phoenix 2009 — 2011
Bachelor's, Business Marketing
The Art Institute of CA - San Francisco 2006 — 2009
none, Fashion Design
United Property Associates January 2011 - Present
Alltel August 1996 - Present
Alltel Wireless 1996 - Present
Verizon Wireless January 2007 - October 2009
Alltel Communication August 2005 - October 2009
Alltel Communications August 1996 - October 2009
Alltel Communications September 2001 - August 2005
Alltel Communications March 2000 - September 2001
Skills
Sales, Retail, Team Leadership, Selling, Forecasting, Wireless, Customer Satisfaction, Store Management, Training, Sales Operations, Contract Negotiation, Strategic Planning, Telecommunications, Management, Coaching, Cold Calling, Customer Service, Sales Management, Marketing, Sales Process, B2B, Leadership, Procurement, Customer Experience, Marketing Strategy, Inventory Management, Nonprofits, Budgets, Strategy, Leadership Development, Retail Sales, Account Management, Team Building, Customer Retention, Direct Sales, Call Centers, New Business Development, Finance, Recruiting, Time Management, Cross-functional Team..., Salesforce.com, Solution Selling
Education
University of Phoenix 2010 — 2012
Arts, Psychology
Kee Business College 1993 — 1994
Accounting
Flashpoint at Georgia Tech 2015 - Present
PayApp Inc July 2013 - Present
Applications & Wireless, LLC May 2004 - Present
Verizon Wireless 2001 - March 2005
Cisco Systems May 1998 - March 2001
Netpace Inc 1998 - 2001
Xiber.com 1996 - 1998
Skills
SMS, Android, Product Development, Blackberry, Vendor Management, iOS, Wireless, Mobile Devices, Solutions Marketing, Mobile Applications, Wireless Networking, Product Management, Mobile Communications, Cisco Technologies, Telecommunications, iPhone Application..., TOGAF, Enterprise Architecture, Solution Architecture, Mobile Commerce, Mobile Payments, M2M, Mobile Technology, Mobile Content, Mobile Internet, Cellular Communications, Go-to-market Strategy, 4G, LTE, GSM, WiFi, Location Based Services, VAS, 3G, CDMA, Product Lifecycle..., Start-ups, Mobile Strategy, Strategic Partnerships, Messaging, Enterprise Mobility, Mobile Advertising, Product Marketing
Education
SZABIST 1995 — 1997
MS
University of Phoenix 2004 — 2005
MBA (expected)
Vector Security July 2015 - Present
Walmart Supercenter Haymarket August 2012 - Present
Comcast April 2011 - April 2012
Verizon Wireless February 2006 - June 2010
Skills
Inventory Control, Customer Satisfaction, Inventory Management, Invoicing, Sales, Time Management, Data Entry, Training, Outlook
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Osbourn High School 2000 — 2003
High School Diploma, Biology, General
Verizon Wireless November 2012 - April 2015
CROSSMARK January 2008 - November 2012
University of Phoenix January 2007 - 2009
2006-2008 April 2006 - June 2008
Arkansas Children's Hospital January 2006 - January 2008
2005-2007 April 2005 - July 2007
Southern Foods Service January 2002 - July 2005
Skills
Time Management, Retail, Management, Customer Service
Education
University of Phoenix 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Diploma Watson Chapel High School 2008-2008 University of Phoenix
Cooper's Electric Svc Co April 2014 - Present
Verizon Wireless 2005 - 2014
Cooper's Electric Svc 2002 - 2005
Skills
Telecommunications, Microsoft Office, Customer Service, Team Leadership, Sales, Leadership, Customer Satisfaction, Outlook, Call Centers, Customer Experience, Payroll Processing, Time Reporting, Administrative..., Early Childhood...
Education
Ashford University 2012 — 2014
pursuing a Bachelor of Early Childhood of education, Early Childhood Education and Teaching
University of Phoenix 2009 — 2011
Associaters in Early Childhood Education, Early Childhood Education and Teaching
Blue Shield of California September 2013 - Present
Delta Dental of California April 2006 - September 2013
Verizon Wireless September 1998 - April 2002
Skills
Management, Process Improvement, Analysis, Finance, Forecasting, Variance Analysis, Cross-functional Team..., Financial Analysis, Financial Modeling, Budgets, Accounting, Access, Claim, Sarbanes-Oxley Act, Business Objects, Insurance, HMO, Business Analysis, Employee Benefits, Actuarial Science, Health Insurance, Essbase, Financial Reporting, Underwriting, Risk Management, Accounts Payable, Account Reconciliation, Invoicing, Training, Financial Statements, Executive Management, Cost Accounting, SAP, Microsoft Office, Government Procurement, Project Management
Education
University of Phoenix 2005 — 2007
Bachelor's Degree, Business Management, 3.90
Comcast Business April 2015 - August 2015
Verizon Wireless September 2014 - March 2015
T-Mobile December 2013 - July 2014
Lowe's Companies, Inc. January 2013 - December 2013
Toys R Us September 2012 - January 2013
Lowe's Companies, Inc. February 2009 - July 2012
Skills
Customer Service, Sales, Cash Handling Experience, Telecommunications, Warehousing, Microsoft Office, Proficient Typing Skills, Call Centers, Cashiering, Customer Satisfaction, Customer Experience, Retail, Filing, Administration, Office Equipment, Telephone Skills, Technical Support, Data Entry, Customer Retention, Troubleshooting, Outlook
Education
University of Phoenix 2012 — 2013
Associate's degree, Healthcare Administration, GPA: 3.67
Kingstree Senior High 2003 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
BKTS Electronics August 2015 - Present
Verizon Wireless March 2015 - August 2015
Verizon Wireless August 2014 - February 2015
Verizon Wireless July 2013 - August 2014
Verizon Wireless March 2013 - July 2013
Verizon Wireless January 2012 - March 2013
Bank of America May 2011 - January 2012
Bank of America May 2010 - May 2011
Bank of America March 2008 - April 2009
Bank of America April 2007 - March 2008
Skills
Retail Banking, Commercial Banking, Sales Operations, Credit, Banking, Sales, Customer Retention, Customer Satisfaction, CRM, Marketing, Cold Calling, Coaching, Training, Retail, Management, Direct Sales, Wireless, Mobile Devices, Sales Management, Team Leadership, Sales Process
Education
Rhode Island College 2011 — 2016
BA, Business Marketing
University of Phoenix 2007 — 2011
A.A, Business
RAC Acceptance Now April 2014 - August 2015
NEW Asurion February 2012 - March 2014
Verizon Wireless September 2011 - March 2012
Clearwire August 2010 - 2011
Clearwire 2010 - 2011
Sprint Nextel Corp 2007 - 2010
Sprint 2005 - 2007
Sprint 2001 - 2005
Skills
Leadership, Training, Sales, Customer Satisfaction, Management, Customer Retention, CRM, Sales Management, Sales Operations, Account Management, Telecommunications, Team Building, Retail, Salesforce.com, Customer Service, Mobile Devices, New Business Development, Recruiting, Direct Sales, Operations Management, Mobile Technology, Customer Experience, Wireless, Program Management, Inventory Management, Business Analysis, Operational Efficiency, Cellular Communications, Team Leadership, Financial Analysis, Building Relationships, Telecommunications..., Mobile Internet, Accounting, Six Sigma, Forecasting, Cross-functional Team..., Call Centers, Budgets, Negotiation, B2B, Analysis, Marketing, Vendor Management, Integration, Sarbanes-Oxley Act, Business Management, Efficiencies, SOX, Multi-Unit
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Accountancy
University of Phoenix-South Florida Campus
MBA, Accounting
University of Phoenix
Bachelor's Degree, Business Administration and Management, General
Verizon Wireless August 2014 - Present
Verizon Wireless March 2013 - July 2014
Verizon Wireless January 2008 - March 2013
Verizon Wireless January 2006 - January 2008
Skills
Customer Relationship..., Staff Leadership &..., Sales Operations..., Merchandizing &..., SWOTT Analysis &..., Customer Retention, Management, Mobile Devices, Customer Experience, Sales, Retail, Sales Operations, Sales Process, Account Management, Customer Satisfaction, Direct Sales, Solution Selling, Telecommunications, Wireless, Sales Management
Education
University of Phoenix 2003 — 2007
Bachelor of Science in Business Management, Business, Management, Marketing, and Related Support Services
Aflac June 2015 - Present
CarMax March 2015 - Present
WCSD August 2010 - August 2015
Verizon Wireless December 2004 - March 2010
Skills
Microsoft Office, Customer Service, Staff Development, Sales, Training, Leadership, Public Speaking, Management, Access, Coaching, Editing, Strategic Planning, Educational Technology, Sales Management, Sales Operations, Account Management, Tutoring, Marketing, Instructional Design
Education
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.)
University of South Carolina-Columbia 1998 — 2002
Bachelor's degree, Mathematics
RJ Reynolds Tobacco March 2014 - Present
Army National Guard April 2013 - Present
MarketStar October 2013 - January 2014
Global Biorhythyms February 2005 - January 2014
Verizon Wireless September 2012 - April 2013
JN Builders December 2004 - January 2013
Farmers Insurance December 2011 - September 2012
Parrot Cellular July 2010 - July 2011
Universal Charter Services November 2007 - January 2011
Skills
Telecommunications, Wireless, Direct Sales, Solution Selling, Account Management, Mobile Devices, Customer Retention, Call Centers, Sales, Sales Operations, VoIP, Sales Management, Customer Satisfaction, Customer Experience, Sales Process, Cold Calling, B2B, Managed Services, Customer Service, LTE, Leadership, Management, Start-ups, Marketing, Entrepreneurship, Time Management, Networking, Teamwork, Event Management, Team Leadership, Public Relations, Sales Presentations, Small Business, Building Relationships, Lead Generation, Product Marketing, Business Development, Training, Product Management, Cross-functional Team..., New Business Development, Employee Training, Team Management, Strategy, Team Building, Inside Sales, Contract Negotiation, Social Networking, Insurance, Operations Management
Education
University of Phoenix 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
University of Phoenix 2009 — 2011
Bachelor's of Science, Entrepreneurial and Small Business Operations
London Family and Children's Services, Inc June 2013 - Present
Medco October 2008 - November 2010
Verizon Wireless January 2006 - January 2008
DIRECTV January 2004 - January 2006
Skills
Psychology, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Mental Health, Research, Public Speaking, Group Therapy, Psychotherapy, Customer Service, Adults, Adolescents, Crisis Intervention, Family Therapy, Treatment, Social Services, Counseling Psychology, Case Managment, Coping skills, Interpersonal..., Volunteer Management, Nonprofits, Training, Community Outreach, Healthcare, Program Development, Fundraising, Coping, Case Management, Medical Terminology, Critical Thinking, Conflict Resolution
Education
University of Phoenix 2006 — 2012
Bachelor, Human Services
Chaparral High School 1996 — 2000
Diploma, General Studies
Motion Industries August 2012 - Present
ADT Security July 2011 - March 2012
U.S. Department of Justice August 2009 - May 2011
Verizon Wireless February 2005 - July 2009
Skills
Sales Operations, CRM, Training, Sales, Customer Satisfaction, Networking, Cold Calling, Account Management, Sales Management, Direct Sales, Leadership, Salesforce.com, Business Development, Marketing
Education
University of Phoenix 2002 — 2004
Bachelor of Science, Business/Marketing
University of Phoenix
Masters of Business Administration (MBA)
Verizon Wireless October 2013 - Present
Verizon Wireless October 2010 - October 2013
Verizon Wireless July 2006 - October 2010
United States Marine Corps January 2003 - January 2006
Skills
Strategic Planning, Cisco Technologies, MPLS Networking, Network Engineering, Switches, IP, Computer Network..., Wireless Networking, Routers, Network Design, Telecommunications, TCP/IP, Project Management, Cellular Communications, 4G, LTE, Troubleshooting, VoIP, CDMA, 3G, Engineering
Education
University of Phoenix 2010 — 2013
Bachelor of Science in Information Technology, Computer Systems Networking and Telecommunications
University of Phoenix 2009 — 2010
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Ceridian August 2010 - Present
Verizon Wireless February 2003 - July 2010
Verizon Wireless December 2000 - February 2003
Verizon Wireless March 1998 - November 2000
Skills
Process Improvement, Human Resources, Call Centers, Training, Quality Assurance, Leadership, Management, Customer Service, Payroll, Access, Analysis, Strategy, Coaching, Microsoft Excel, Forecasting, Recruiting, Employee Relations, Vendor Management, Applicant Tracking..., Interviews, Sourcing, Workforce Management, Employee Benefits, PeopleSoft, Benefits Administration, HRIS, Employee Training, Talent Acquisition, Hiring, Team Leadership, Organizational..., Telecommunications, HR Policies
Education
Villanova University 2014 — 2014
PHR, PHR certification prep course.
University of Phoenix 2007 — 2012
Business Management
University of Phoenix 2007 — 2010
Business/Project management
Grantham University September 2013 - Present
Swiss Reinsurance Company April 2003 - May 2013
Verizon Wireless 2001 - 2003
Skills
Reinsurance, Insurance, Employee Training, Team Management, Property & Casualty..., Quality Control, University Teaching, College Teaching
Education
University of Phoenix-Kansas City Campus 2007 — 2009
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.29
Baptist Bible College 1986 — 1991
Bachelor of Science (BS), Biblical Studies
Verizon Wireless December 2013 - Present
Wireless Vision INC. 2011 - 2013
Truly Nolen 2009 - 2010
Quality Distributors LLC March 2002 - January 2009
VoiceStream Wireless 1998 - 2002
Skills
Goal Oriented, Sales Management, Sales Operations, New Market Expansion, Indirect Channel Sales, Direct Sales, Retail Sales, Retail Marketing, Motivating Employees, P&L Analysis, District Management, Employee Training, Inventory Management, Loss Prevention, Cash Management, Marketing Management, Marketing, Wireless, Strategy, Business Development, Mobile Devices, Telecommunications, Management, Employee Engagement, Sales, Marketing Strategy, B2B, Account Management, Customer Retention, Solution Selling
Education
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Business Management
Verizon Wireless July 2014 - Present
Verizon Wireless August 2012 - June 2014
TD Banknorth 2008 - 2009
T&M MAINTENANCE 2006 - 2007
AT&T Wireless 2003 - 2004
CEL-NET COMMUNICATIONS 2002 - 2003
Skills
Troubleshooting, Routers, Technical Support
Education
University of Phoenix 2014 — 2016
Associate's degree, Information Technology
University of Phoenix 2014 — 2016
CCNA, Information Technology
New Horizons 2009 — 2010
A+, Network+, Information Technology
New Horizons Learning Center
Premera Blue Cross April 2015 - Present
Amazon March 2014 - December 2014
Verizon Wireless July 2007 - February 2014
Verizon Wireless April 2006 - July 2007
Verizon Wireless May 2004 - April 2006
Wells Fargo Bank October 2003 - February 2004
Wells Fargo Bank June 2003 - October 2003
MCSi (Media Consultants Systems Integrators) April 2001 - September 2002
Fieldwork Seattle September 2000 - March 2001
Skills
Customer Retention, College Recruiting, Onboarding, Employee Relations, Applicant Tracking..., Recruiting, Talent Acquisition, PeopleSoft, Call Center, Customer Experience, Cold Calling, Human Resources, Employee Benefits, Customer Satisfaction, Leadership Development, Training, Employee Training, Employee Turnover, Employee Engagement, Leave of Absence, Performance Management, Management, Leadership, Succession Planning, New Hire Orientations, Temporary Placement, Interviews, HRIS, Call Centers, Program Management, Sourcing, Change Management, Coaching, Talent Management, Workforce Planning, Screening
Education
University of Phoenix 2001 — 2003
MBA
University of Washington 1996 — 2000
BA
Verizon Enterprise Solutions April 2013 - Present
Verizon Wireless August 2007 - April 2013
Verizon Wireless November 2003 - August 2007
RadioShack 1995 - 2003
Skills
Sales Management, Change Leadership, Team Leadership, Marketing Strategy, Direct Sales, Consultative Selling, Customer Retention, Customer Service, Bilingual-Spanish, Business Strategy, Coaching, Customer Satisfaction, Customer Acquisition, Operations Management, M2M, Location Based Services, Employee Relations, Account Management, Contract Negotiation, Wireless, Selling, Sales, B2B, Business Development, Cold Calling, Leadership, Management, Sales Process, Forecasting, Strategic Planning, Sales Operations, CRM
Education
University of Phoenix 2004 — 2008
Bachelor’s Degree, Business Management, 3.7
University of Phoenix 2008 — 2009
Master of Business Administration (M.B.A.), Business Administration, 3.9
Fleetmatics April 2014 - Present
Verizon Wireless December 2011 - April 2014
Verizon Wireless November 2010 - December 2011
Health Aid of Ohio January 2008 - November 2010
Hoveround Corp. March 2002 - January 2008
Skills
Direct Sales, Sales, Account Management, Cold Calling, Sales Process, SaaS, C#, Sales Operations, Market Development, Salesforce.com, Wireless, B2B, New Business Development, Sales Management, Sales Presentations, Solution Selling, Business Development, Sales Growth, High Technology Sales, Medical Devices, Contract Negotiation, Customer Retention, Customer Service, Healthcare, Medical Sales, Competitive Analysis, Cross-functional Team..., Product Launch, Selling
Education
Malone University 2011 — 2013
MBA, Business
University of Phoenix 2007 — 2009
B.S, Business / Marketing
Verizon Wireless July 1997 - March 2009
Education
University of Phoenix 2005 — 2008
Firefly IT Asset Recovery, Inc. May 2011 - Present
Full Circle Wireless March 2008 - April 2011
Verizon Wireless June 1996 - March 2008
Skills
Qualifying Prospects, Wireless, Direct Sales, Solution Selling, Salesforce.com, Sales Operations, Account Management, Sales Process, B2B, Selling, Customer Retention, Cold Calling, Lead Generation, Sales Presentations, SaaS, Telecommunications
Education
University of Phoenix 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
All Covered, IT Managed Services from Konica Minolta September 2008 - Present
Keller Williams Realty and Realty Executives June 2002 - September 2008
Verizon Wireless June 1999 - May 2002
GTE Wireless June 1996 - May 2002
Skills
Project Management, Customer Support, Technical Support, Help Desk Support, Quality Assurance
Education
Hillsborough Community College 2008 — 2011
University of Phoenix
Willis High School
Verizon Wireless January 2009 - Present
Verizon Wireless (formerly Alltel Wireless) 2007 - Present
Alltel Communications Inc. April 2007 - January 2009
Contractor February 2006 - April 2007
TechTeam Global March 1998 - February 2006
US Army - 126th Finance Battalion July 1991 - May 1997
Skills
Process Improvement, Project Management, Project Planning, Team Leadership, Microsoft Office, Telecommunications, Troubleshooting, Solaris, Wireless, Cisco Technologies, Management
Education
University of Phoenix 2003 — 2008
Bachelor of Science, Business Mgmt & Finance
Sullivan South High School 1987 — 1991
High School, General Studies
Verizon Wireless 1999 - Present
Skills
Wireless, LTE, Cellular Communications, Call Center, M2M, GSM, 3G, VoIP, T1, Mobile Devices, IP, Computer Network..., Long Distance, Customer Experience, Broadband
Education
University of Washington 1987 — 1991
BA, Comparative History of Ideas
University of Phoenix
Verizon Wireless June 2010 - Present
Verizon Wireless June 2005 - May 2010
Verizon Wireless October 2000 - May 2005
Skills
Call Center, Telecommunications, Wireless, Customer Satisfaction, Customer Retention, Cellular Communications, Customer Experience, 4G, Customer Service, CDMA, Team Leadership, Account Management, Troubleshooting, Team Building, Call Centers, Mobile Devices, Vendor Management, GSM, Networking, Product Management
Education
University of Phoenix 2009 — 2011
BS, Business Administration
Verizon Wireless August 2011 - Present
Verizon Wireless April 2006 - August 2011
Verizon Wireless April 2003 - April 2006
Verizon Wireless August 2001 - April 2003
Verizon Wireless September 2000 - August 2001
Source One Distribution, Inc August 1995 - July 2000
W & W Public Relations August 1992 - August 1995
Skills
Leadership, Accounting, Accounts Receivable, Sales, Auditing, Time Management, Retail, Mergers & Acquisitions
Education
The Sheffield School, NY 2013 — 2013
Certification, Wedding and Event Planning
University of Phoenix 2009 — 2012
CareFirst BlueCross BlueShield January 2014 - Present
Block Vision, Inc. April 2011 - January 2014
NovaSom, Inc. January 2010 - November 2010
Lockheed Martin 2009 - 2010
Verizon Wireless August 2005 - December 2008
Verizon Wireless May 2004 - August 2005
Skills
Call Centers, Healthcare, Customer Service, Management, Leadership, HIPAA, Process Improvement, Medicare, Microsoft Office, Managed Care, Insurance, Team Building, Program Management, Medicaid, Training, Vendor Management, Access, Telecommunications, Employee Benefits, Health Insurance, Policy, Coaching, System Administration, Analysis, Call Center, Data Entry, Quality Assurance, Customer Experience, Performance Reporting, Administration, Project Management, Data Analysis, Direct Sales, Sales Management, Managerial Experience, Mentoring, Customer Relations, Records Management, Reporting & Analysis, Microsoft CRM, SharePoint, HEDIS, Staff Mentor, Outreach Services, Healthcare Management, Affordable Care Act, Medicare Supplements, Dental Sales
Education
Strayer University-Maryland 2012 — 2015
BBA, Health Services Administration
University of Phoenix 2009 — 2011
AA, Health Care Administration, 3.33
Verizon Wireless
Skills
Telecommunications, Team Leadership, Wireless, Management, Mobile Devices, Sales Management, Direct Sales, Account Management, Leadership
Education
University of Phoenix 2012 — 2014
Master of Management, General Sales, Merchandising and Related Marketing Operations
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Jostens October 2012 - Present
Verizon Wireless April 2007 - October 2012
Skills
Management, Sales, Sales Management, Leadership, Retail, Customer Service
Education
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Time Warner Cable Business Class May 2010 - Present
ATT February 2008 - February 2009
T-MOBILE USA October 2002 - February 2008
Verizon Wireless January 1996 - January 2002
Skills
Wireless, VoIP, Direct Sales, Sales Operations, Salesforce.com, Solution Selling, Account Management, Sales, MPLS, Cold Calling
Education
University of Phoenix
Masters, Business Administration
San Diego State University
B. S, Business Administration (Finance)
Richmond American Homes February 2015 - Present
Verizon Wireless June 2009 - January 2015
Alltel Wireless February 2003 - June 2009
Education
University of Phoenix
Verizon Wireless December 2012 - August 2015
Verizon Wireless August 2007 - December 2012
Verizon July 2003 - September 2007
Skills
Customer Retention, Sales Management, Training, Management, Performance Management, Forecasting, Wireless, Human Resources, Retail, Budgets, Analysis, Direct Sales
Education
University of Phoenix 2003 — 2007
M.B.A., Business Administration - Human Resources emphasis
University of Utah 2001 — 2004
B.S., Business, Management, Marketing, and Related Support Services
Diane's Beachwear October 2014 - Present
Kim Foot and Ankle Centers, Inc. April 2014 - October 2014
Verizon Wireless December 2010 - March 2014
Maxim Healthcare Services September 2009 - December 2010
Skills
Advertising, Account Management, Marketing Communications, Trade Shows, Sales, Marketing Strategy, Marketing Management, Sales Management, Corporate Gifts, Customer Service, Product Development, Budgets, Integrated Marketing, Media Planning, Digital Strategy, Digital Marketing, Lead Generation, B2B, Mobile Marketing, Online Advertising
Education
University of Phoenix 2013 — 2015
In Progress, Business, Management, Marketing, and Related Support Services
Verizon Wireless June 2011 - Present
Zeus Scientific December 2005 - August 2007
Rutgers University June 2005 - August 2005
Middlesex County College June 1999 - August 1999
Education
University of Phoenix 2008 — 2010
MASTERS OF HEALTHCARE ADMINISTRATION, Gerontology
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY Cook College 2001 — 2005
BACHELORS OF SCIENCE, BIOLOGICAL SCIENCES
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY Cook College 2001 — 2005
BACHELORS OF SCIENCE, NUTRITIONAL SCIENCES
Meiter's Specialty Sales August 2012 - Present
Pro-Am Safety November 2010 - April 2012
Vector Security September 2006 - May 2009
Verizon Wireless January 2000 - January 2005
Skills
Data Entry, Customer Satisfaction, Management, Sales, Customer Service, Invoicing, Accounts Payable, Budgets, Microsoft Excel, Analysis, Advertising, Sales Management, Troubleshooting, Accounting, Filing
Education
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Psychology, 3.2
Stratford Career Institute 2000 — 2002
Associate's degree, Accounting
Traditional Island Cakes LLC November 2011 - Present
Verizon Wireless 1998 - 2011
Skills
Customer Service, Call Center, Customer Satisfaction, Billing, Troubleshooting, Management
Education
University of Phoenix 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Aditya Birla Minacs April 2010 - Present
Verizon Wireless March 2000 - October 2010
Skills
Microsoft Office, Microsoft Office 2007, PowerPoint, Excel
Education
University of Phoenix 2011 — 2013
Direct TV June 2015 - Present
Verizon Wireless January 2011 - December 2014
Advance Auto Parts 2006 - 2010
Skills
Direct Sales, Customer Satisfaction, Retail Sales, Sales, Customer Experience, Customer Service, Sales Management, Customer Retention, Inventory Management, Sales Operations, Store Management, Retail, Cold Calling, Merchandising
Education
University of Phoenix 2010 — 2012
Associate's degree, Criminal Justice and Corrections
University of Phoenix
Associate's degree, Criminal Justice
Verizon Wireless October 2010 - Present
Skills
Microsoft Office, Network Administration, Technical Support, Web Development, HTML
Education
University of Phoenix 2011 — 2013
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
TransPak April 2015 - May 2015
ICUeyewear May 2014 - April 2015
Pinnacle Career Institute April 2013 - December 2013
Tax Deferred Solutions October 2009 - May 2011
Verizon Wireless September 2003 - June 2008
Skills
Access, Management, Risk Management, Data Analysis, Insurance, Software Documentation, Public Speaking, Leadership, Analysis, PeopleSoft, Social Media, Customer Service, Training, Higher Education, Microsoft Office, Team Building, Career Counseling, Adult Education, Research, Microsoft Word, Recruiting
Education
University of Phoenix-Sacramento Valley Campus 2004 — 2007
DanSources Technical Services Inc. November 2014 - Present
Apex Systems September 2013 - October 2014
Army National Guard April 2008 - March 2014
Verizon Wireless August 2012 - September 2013
Skills
Information Technology, Technical Support, Help Desk Support, Windows XP, Troubleshooting, Software Installation, Network Administration, Customer Service, Diesel Engine, Active Top Secret..., Security Plus, Networking
Education
University of Phoenix
Verizon Wireless 2004 - Present
Skills
Direct Sales, Customer Retention, Wireless, Telecommunications, Solution Selling, Sales Management, Customer Satisfaction, Account Management, Customer Experience, Mobile Devices, Sales Process, Sales Operations, Sales, Cold Calling
Education
University of Phoenix
Bachelor of Science (B.S.), Accounting
Verizon Wireless November 2003 - Present
Skills
Telecommunications, Customer Service, Management, Sales, Microsoft Office, Project Management, Team Leadership, Wireless, Leadership, Account Management
Education
University of Phoenix 1993 — 1995
Bachelor of Science (B.S.), Business Administration