Verizon Wireless
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Number of locations: 2,330 owned retail stores Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico,
Verizon Wireless List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon Wireless. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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42,581 Verizon Wireless employees in database. Find out everything there's to know about Verizon Wireless employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Wireless Employees
Verizon Wireless October 2014 - Present
Verizon Wireless September 2009 - October 2014
Verizon Wireless January 2009 - July 2009
Verizon Wireless June 2007 - January 2009
Verizon Wireless June 2006 - June 2007
Solectron May 2004 - June 2006
Pier One April 1999 - June 2004
Skills
Training Delivery, Instructor-led Training, Curriculum Development, Curriculum Design, Sales Management, Direct Sales, Sales Process, Brian Tracy, PowerPoint, Microsoft Excel, Microsoft Word, Adult Education, Strategic Planning, Leadership Development..., Public Speaking, Performance Management, Educational Technology, Mobile Technology, Account Management, Sales, Retail, Training, Customer Retention, Customer Satisfaction, Telecommunications, Solution Selling, Customer Experience, Wireless, Management, Sales Operations, Customer Service, Team Building, Team Leadership, Mobile Devices, Call Centers, Coaching, Microsoft Office, Employee Training, Time Management, Cellular Communications, B2B
Education
Columbus State University 2000 — 2007
Bachelor of Business Administration (B.B.A.), Marketing
Strayer University
Master of Education (M.Ed.), Adult and Continuing Education and Teaching
Pomeroy January 2015 - Present
Wolf Mountain Network, LLC December 2013 - January 2015
Verizon Wireless April 2007 - May 2014
NOTSTR8.tv February 2012 - December 2013
KDKA-TV February 2003 - March 2007
WBYD-TV January 2000 - September 2003
WBGN-TV 2002 - 2003
Skills
Radio, Television, Social Media, Video, Video Production, Video Editing, Advertising, Multimedia, Social Media Marketing, Broadcast, Facebook, Commercials, Digital Media, Photoshop, Dreamweaver, WordPress, Creative Direction, Content Management, Final Cut Pro, Broadcast Television, Digital Marketing, Adobe Creative Suite, Online Advertising, SEO, Customer Service, Microsoft Office, Troubleshooting, Telecommunications, Editing, Call Centers, Customer Experience
Education
Drexel University 2010 — 2011
Design and Visual Communications, General, 3.5
Community College of Allegheny County 2006 — 2008
A.S., General Studies, 3.5 GPA
SonRise Ranch April 2013 - Present
Hasbro June 2012 - June 2013
Verizon Wireless May 2010 - May 2012
Skills
Project Management, Sales Operations, Marketing Strategy, Management, Market Research, Customer Service, Marketing
Education
MiraCosta College 2010 — 2012
Biotechnology
Community College of Rhode Island 2008 — 2010
Business Administration and Management, General
Denver Dog Sitter May 2014 - Present
Verizon Wireless November 2009 - May 2013
Life Time Fitness May 2005 - March 2010
Park West Gallery August 2007 - November 2009
City of Livonia June 2003 - August 2007
Skills
Mobile Devices, Mobile Technology, Troubleshooting, Android, Windows, Microsoft Office, Windows Mobile, Mac OS, iOS, Outlook, POS, Mobile Applications, Windows Phone, Blackberry OS, Blackberry applications, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Support, Time Management, Call Centers, Retail, Technical Support, Merchandising, iPhone, Telephone Skills, Wireless, Teamwork, Smartphones, People Skills, Windows XP, Windows Vista
Education
Henry Ford Community College 2009 — 2011
University Transfer Program
St. Agatha High School 1999 — 2003
High School Diploma, College Prep
Community College of Denver
Scantron Robotics USA, Inc. November 2013 - Present
Print Pro Total Media March 2012 - October 2013
Verizon Wireless April 2011 - May 2013
Sears Holdings Corporation August 2009 - April 2011
North Allegheny School District 2011 - 2011
Skills
Sales, CRM, Marketing, Customer Satisfaction, Networking, Customer Service, Sales Presentations, Advertising, Public Speaking, Negotiation, Consulting, Strategic Planning, Sales Operations, Research, Group Development, Training, Management, Coaching, Cold Calling, B2B, Teaching, Preventive Maintenance, Plant Maintenance, Industrial Safety, Sales Process, Direct Sales, Remediation, Industrial Maintenance, Customer Retention, Leadership, Selling, Account Management, Team Leadership, Team Building, Employee Training, Lead Generation, Social Networking, Business Networking, Building Relationships, Continuous Improvement
Education
Pittsburgh Technical Institute 2009 — 2011
Associate's degree, Computer Forensics/Network Security
Community College of Allegheny County 2004 — 2006
General Studies
Comcast Business Class June 2012 - Present
Verizon Wireless October 2011 - June 2012
Trimble Navigation January 2008 - August 2011
U.S. Bank February 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Salesforce.com, Workbench, Oracle, Webtop
Education
Community College of Denver
Computer Information Systems
Spring Institute for Intercultural Learning
Medical Interpreter
Basic Energy Services May 2014 - Present
Precision services November 2013 - Present
southwest auto April 2011 - Present
GSM Worldwide Media April 2011 - December 2012
Trg Solutions March 2008 - April 2011
Venturi Staffing April 2007 - March 2008
Verizon Wireless August 2005 - October 2006
Citizens Bank March 2005 - June 2005
PRC, LLC November 2004 - March 2005
T Wireless July 2004 - November 2004
Skills
Customer Service, Microsoft Excel, Project Management, Microsoft Word, Sales, PowerPoint, Cold Calling, Recruiting, Data Entry, Customer Satisfaction, Human Resources, Call Center, Onboarding, Data Analysis, Management, Account Management, Customer Retention, Event Planning, Marketing Strategy, Negotiation, Program Management, Social Media Marketing, Social Networking
Education
Community College of Allegheny County
DeVry University
sacred heart
Full Service Network June 2015 - Present
Blue North February 2015 - June 2015
Barber's Chemicals June 2014 - February 2015
Telephonix INC. PPT Phones December 2010 - June 2014
Verizon Wireless September 2007 - December 2010
DIRECTV January 2005 - September 2007
United States Marine Corps January 2000 - January 2005
Skills
Sales, Cabling, Software Installation, Customer Service, Account Management, B2B, Team Building, Direct Sales, Networking, Telecommunications, Selling, Solution Selling
Education
University of Phoenix 2005 — 2009
BS, business management
Community College of Allegheny County 2004 — 2006
Criminal justice
RG Group July 2014 - Present
Verizon Wireless October 2005 - May 2014
Madison's Pizzeria 2002 - 2005
Western & Southern Financial Group 2001 - 2002
CTR Systems 1998 - 2001
Skills
Call Centers, Customer Retention, Telecommunications, Customer Experience, Wireless, LTE, Customer Satisfaction, Cellular Communications, Troubleshooting, Mobile Devices, IP, Sales Operations, Management, Leadership, Sales, Training, Cold Calling, Customer Service, Direct Sales
Education
Strayer University 2013 — 2016
Currently Enrolled, Management
DeVry University 2011 — 2011
Technical Management
Community College of Allegheny County 1991 — 1993
Marketing
Indiana University of Pennsylvania 1990 — 1991
Marketing
Verizon Wireless September 2014 - Present
Southwest Twin Cities Veteran's Group March 2013 - Present
Networking March 2012 - Present
Primus Software Corp. February 2013 - September 2014
Ericsson October 2010 - March 2012
Ericsson September 2009 - October 2010
South Dakota Air National Guard October 2006 - May 2010
Sprint Nextel July 2007 - September 2009
Sprint Nextel November 1999 - July 2007
SOUTH DAKOTA AIR NATIONAL GUARD February 1990 - October 2006
Skills
Radio Frequency..., Spectrum Analyzer, Oscilloscope, Multimeter, Power Meters, Voltage Meters, RF Detectors, Frequncy counters, TBERDs, Computer Hardware, Access Database, Microsoft Office, Unix Operating Systems, Electronic..., WCDMA, iDEN, GSM, CDMA, EVDO, Educational Leadership, Educational Management, Training Management, Analog Circuits, Digital Circuits, Agilent 8960, Windcatcher, RF Electronics..., Time Management, Cellular Communications, UMTS, RF, Integration, Databases, Meters, Digital Electronics, Wireless, Telecommunications, Windows, Microwave, Network Design, Computer Network..., 3G, Electronics, Troubleshooting, RF Engineering, Actix, Link Budget, Network Optimization, 4G, Drive Test
Education
South Dakota State University 1991 — 1996
Bachelor's Degree, Agronomy & General Agriculture Degrees; Minor in Entomology
Community College of the Air Force
Associates Degree, Avionic Systems Technology
Community College of the Air Force
Associates Degree, Education and Training Management
Verizon Wireless October 2014 - Present
Verizon Wireless June 2013 - October 2014
Verizon Wireless May 2009 - June 2013
Verizon Wireless September 2004 - May 2009
Verizon Wireless September 2002 - September 2004
Skills
Customer Retention, Call Centers, Recruiting, Cold Calling, Account Management, Sales, Salesforce.com, Sales Process, Customer Satisfaction, Direct Sales, Customer Experience, Sales Operations, Sales Presentations, Building Relationships, Employee Training
Education
Strayer University-Pennsylvania 2013 — 2017
Bachelor's degree, Human Resources Management and Services
Community College of Beaver County 1999 — 2002
Associate's degree, Business Administration
Freedom High School
Mode5 September 2013 - Present
Allegheny County May 2010 - August 2013
Coro Pittsburgh October 2008 - March 2011
Shoe Carnival 2009 - February 2011
FedEx Ground June 2007 - October 2008
Verizon Wireless November 2006 - December 2006
Sewickley Ymca May 2004 - August 2006
Skills
Active Directory, Computer Hardware, MDT, VBScript, Windows Batch, Automation, Dell Computers, HP Servers, VBA, SharePoint, Networking, Microsoft Office, Windows 7, Windows 2008 R2, Technical Support, Information Technology, Computer Repair, Technology Management, Computer Network..., Computers, Time Management, Windows Server, Analysis, System Administration, Laptops, Hardware, Operating Systems, Troubleshooting, Network Administration, Software Documentation, Software Installation, Network Security, Disaster Recovery, Security, Printers, Servers, Windows, Customer Service
Education
Post University 2013 — 2015
Bachelor’s Degree, Computer and Information Sciences, General
Community College of Allegheny County 2006 — 2008
Associate’s Degree, Computer and Information Sciences, General, 3.2 GPA
Moon Area High School 2001 — 2005
High School Diploma, Science, 3.3 GPA
Verizon Wireless September 2015 - Present
Verizon Wireless September 2014 - Present
Peapod December 2011 - August 2014
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Transportation, Microsoft Excel, Management, Leadership, Time Management, Creativity, Openness, Microsoft Word, PowerPoint, Public Speaking, Creative Writing, Social Responsibility, Preparation, Goal Oriented, Numbering, Athletic Performance, Influence Others, Peer Relationships, Work Ethic, Target Identification, People Skills, Inspiring People, Team Leadership, Motivation, Marketing Strategy, Consumer Insight, Friendly Personality, Logistics, Warehousing, Inventory Management, Operations Management, Social Media Marketing, High Proficiency, Communication Skills, Training, Data Analysis, Retail, Communication
Education
Temple University - Fox School of Business & Management 2012 — 2014
Bachelor's Degree, Marketing
Community College of Philadelphia 2010 — 2012
Associate's degree, Business
Scantron Robotics USA, Inc. October 2013 - Present
Print Pro Total Media April 2012 - November 2013
Verizon Wireless February 2010 - April 2012
Baierl Toyota October 2005 - February 2010
Skills
Marketing, Leadership, Negotiation, Team Building, Managed Services, Plant Maintenance, Management, Training, Lead Generation, CRM, Business Development, Contract Negotiation, Selling, Marketing Strategy, New Business Development, Maintenance Management, Root Cause Analysis, Process Engineering, Sales
Education
Strayer University (DC) 2010 — 2012
Bachelors Degree (In Progress), Business Management
Community College of Allegheny County 2007 — 2009
Associates, Business
Verizon Wireless July 2014 - Present
Sprint/Nextel July 2013 - December 2013
Sprint Nextel October 2012 - December 2012
ET Telecomm East Africa February 2012 - September 2012
AT&T Mobility June 2011 - November 2011
AT&T Mobility July 2010 - May 2011
Xiocom Wireless September 2008 - March 2010
Sprint Nextel June 2006 - March 2008
WFI April 2005 - June 2006
Ethiopian Telecom October 2003 - February 2005
Skills
iDEN, TDMA, WiFi, RF Engineering, CDMA, Spectrum clearing, Technical Management, DAS, LTE, Technology Management, Spectrum, Wireless, Wireless Networking, GSM, RF, 4G, UMTS, WiMAX, Telecommunications, 3G, RF design, Network Optimization, Antennas, Cellular Communications, CDMA2000, Optimization, RF Planning, EVDO, Rollout, HSPA, RF Design
Education
Metropolitan State University of Denver 1986 — 1989
Bachelor "Electronics Engineering Technology", EET (Minor Telecommunication)
Community College of Denver 1984 — 1986
Monetate, Inc. September 2015 - Present
VideoRay LLC February 2015 - September 2015
Verizon Wireless August 2013 - February 2015
Verizon Wireless April 2013 - August 2013
Verizon Wireless November 2011 - March 2013
Penske Truck Leasing July 2011 - November 2011
GameStop October 2006 - May 2011
Skills
Sales Operations, Account Management, Marketing, Selling, CRM, Cold Calling, Management, Salesforce.com, Competitive Analysis, Retail, Sales, B2B, New Business Development
Education
Temple University - Fox School of Business and Management 2010 — 2015
BAA, Marketing
Community College of Philadelphia 2008 — 2010
Associates of the Arts, Business
Emma V. Rios July 2002 - Present
Chiaroveggente Productions August 2004 - July 2014
Dire Wolf Digital February 2013 - April 2014
Verizon Wireless August 2012 - February 2013
GameStop October 2011 - August 2012
Colorado Performance Excellence (now Rocky Mountain Performance Excellence) June 2004 - July 2011
Cerulean Games Inc. August 2010 - October 2010
iD Tech Camps June 2008 - August 2009
Comcast Cable July 2007 - June 2008
Skills
Sound Design, Composition, Video Editing, Photoshop, Final Cut Pro, Sound, Video, Music, Post Production, Recording, Video Production, Sound Editing, Audio Editing, Audio Post Production, Production, Audio, Quality Assurance, Audio Engineering, Instrumentation, Project Management, Script Writing, Scrum, Agile & Waterfall..., Basic HTML, CSS, jQuery, JavaScript
Education
Community College of Denver 2009 — 2012
Associate of Arts (A.A.), Music Theory and Composition, GPA: 3.89
Ovation TV August 2014 - June 2015
PromaxBDA January 2014 - June 2014
Acosta Sales & Marketing May 2012 - July 2013
Verizon Wireless August 2010 - September 2011
WTW Architects June 2008 - May 2009
PNC September 2007 - December 2007
Circuit City October 2004 - August 2007
Skills
Adobe Creative Suite, Graphic Design, PowerPoint, Customer Service, InDesign, Illustrator, Photoshop, Mac, HTML, Microsoft Office, Ektron Content..., Logo Design, Layout, Microsoft Word, Facebook, Social Media, Graphics, Retail, Sales, GripIT, Orion
Education
La Roche College 2005 — 2007
Bachelors Degree, Graphic & Communication Design
Community College of Allegheny County 2002 — 2005
Associates Degree, Graphic & Communication Design
Elizabeth Forward High School 1999 — 2002
Associates Degree, Graphic & Communications Design
Verizon Wireless June 2014 - Present
Valet of Newport July 2006 - April 2015
Coastway Community Bank December 2011 - June 2014
Lowe’s Home Improvement Center March 2011 - December 2011
Skills
Customer Service, Banking, Retail Banking, Microsoft Office, Microsoft Excel, PowerPoint, Customer Experience, Credit Cards, Branch Banking, Cash Management, Deposits, Credit, Loans, Sales, Management, Customer Satisfaction, Finance, Commercial Banking, Consumer Lending, Mortgage Lending
Education
New England College of Business 2012 — 2016
Associate of Science (A.S.), Accounting and Business/Management
The Culinary Institute of America 2009 — 2010
Associate of Science (A.S.), Culinary Arts and Related Services
Community College of Rhode Island
Associate of Science (A.S.), Accounting and Finance
Larimer County December 2014 - Present
Cow & Chicken, -N- Co. September 2009 - Present
Verizon Wireless August 2013 - October 2013
PGi June 2004 - September 2006
MCI Corporation July 1999 - July 2001
Skills
Sales, Customer Service, People Skills, Computer Literate, Integrity, Hard Worker, Intelligent, Time Management, Direct Sales, Customer Retention, Social Networking, Customer Experience, Coaching, Retail Sales, Ethics, Small Business, Entrepreneurship, Teamwork, Social Skills, Team Leadership, Event Planning, Leadership, Management, Social Media, Intelligent Agents, Community Outreach, Public Speaking
Education
University of Northern Colorado 2012 — 2013
Bachelor's degree, Psychology
Community College of Denver 2008 — 2010
Associate of Arts (AA), Psychology
Berg Design LLC 1980 - Present
Verizon Wireless January 2011 - June 2011
Cricket Communications September 2010 - December 2010
QWEST COMMUNICATIONS CORP 1973 - 2008
Skills
Telecommunications, Contractors, Renovation, Engineering, Wireless, Project Management, Team Building, Strategic Planning, Budgets
Education
Community College of Denver 1974 — 1977
General Automotive
Kaplan University
Verizon Wireless July 2013 - Present
Meadows Racetrack and Casino August 2010 - August 2014
ABS Home Remodeling June 2010 - May 2013
American Income Life July 2009 - October 2009
Red Robin June 2005 - October 2007
Skills
Customer Service, Insurance, Microsoft Excel, PowerPoint, Microsoft Office, Sales, Time Management, Microsoft Word, Health Insurance, Outlook, Leadership, CRM, Training, Customer Satisfaction, Marketing Strategy, Marketing, Social Networking, Account Management, Budgets, Data Entry, Public Speaking, Cold Calling
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
MBA, Healthcare Services
Robert Morris University 2007 — 2009
Bachelor's, Marketing
Community College of Allegheny County 2005 — 2007
Associate's, Accounting
Trinity high school
Heartland Homes - NVR, Inc. Subsidiary October 2011 - Present
Bravo Health March 2008 - July 2009
LandSafe Inc., a wholly owned Countrywide subsidiary June 2005 - September 2007
Countrywide Home Loans April 2004 - May 2005
Let's Connect Wireless - Nextel Authorized Dealer April 2003 - April 2004
US Airways June 2000 - January 2003
Verizon Wireless October 1998 - April 2000
Mellon Bank March 1993 - September 1998
Skills
Training, Credit, Sales, Mortgage Lending, Mortgage Banking, Loan Origination, Banking, Loans, Sales Management, CRM, Business Development, Customer Service, Direct Sales, Human Resources, Real Estate, Sales Operations, Sales Process
Education
Community College of Allegheny County 1988 — 1990
Business
Pennsylvania State University-Behrend 1985 — 1987
Division of Undergraduate Studies
Bank of America January 2015 - Present
Verizon Wireless August 2013 - January 2015
Blast Fitness July 2011 - July 2013
Skills
Sales, Customer Service, Management, Customer Satisfaction, Banking, Microsoft Office, Sales Management, Marketing, Customer Retention, Customer Experience
Education
Community College of Rhode Island 2011 — 2014
Business Administration and Management, General
Verizon Wireless November 2012 - Present
Verizon Wireless September 2010 - November 2012
Verizon Wireless December 2008 - October 2010
Verizon Wireless 2004 - 2008
Jacobs Sverdrup 2003 - 2004
Qwest Communications 2001 - 2003
White House Communications Agency 1998 - 2001
United States Air Force 1986 - 2001
Skills
CCNA, JUNOS, Juniper, LAN/WAN, Cisco, Troubleshooting, MPLS, Network Engineering, Network Operations, Network Design, Wireless, LAN-WAN, Computer Network..., Cisco Technologies, IP, Telecommunications, Cellular Communications, TCP/IP, Switches, Frame Relay, Data Center, ATM networks, BGP, 4G, LTE, Wireless Networking, T1, OSPF, EVDO, Routing, WAN, CDMA, Security, DNS, CDMA2000, QoS, Routers, VoIP, Ethernet, SS7, WiMAX, SIP, WiFi, Networking, System Deployment, Network Architecture, Integration, Mobile Devices, SNMP, 3G
Education
Wawasee 1982 — 1986
Community College of the Air Force
Verizon Wireless August 2014 - Present
Barsh family October 2013 - August 2014
Bella Vista bed and breakfast 2012 - 2014
Atento Brasil Oficial February 2006 - February 2007
Skills
Customer Service, Sales, Interpretation, Call Centers, Caregivers, Customer Experience, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Credit Cards
Education
Community College of Philadelphia 2014 — 2016
Associate's degree, Business Administration and Management, General
Harvard Extension School 2009 — 2009
English certificate, English Language course
Verizon Wireless July 2015 - Present
Verizon Wireless January 2015 - July 2015
Verizon Wireless May 2013 - December 2014
Verizon Wireless January 2012 - April 2013
Verizon Wireless October 2010 - December 2011
RadioShack February 2010 - October 2010
RadioShack December 2008 - January 2010
RadioShack March 2008 - November 2008
Skills
Retail, Customer Satisfaction, Customer Retention, Sales, Training, Merchandising, Marketing Strategy, Social Media Marketing, Social Media, Sales Management, Retail Sales, Customer Experience, Store Management, Sales Operations, PowerPoint, Loss Prevention, Microsoft Word, Microsoft Excel, Leadership Development, Team Building, Job Coaching
Education
Florida Institute of Technology 2012 — 2016
Bachelor of Business Administration (BBA), Marketing
Community College of Rhode Island 2007 — 2010
Business Marketing
Verizon Wireless September 2012 - Present
Levin Furniture March 2012 - July 2012
Roomful Express Furniture July 2006 - March 2011
Stanley Steemer May 1996 - July 2006
Cornerstone America January 2002 - July 2002
Skills
Sales, Marketing, Recruiting, Human Resources, Insurance, Business Development, Employee Training, Career Development, Self Assessment, SES, Management, Training, Leadership, Customer Service, Merchandising
Education
IUP Graduate School - (Monroeville) 2011 — 2012
Executive Masters of Business Administration, 2012, Marketing
Indiana University of Pennsylvania 2009 — 2011
Bachelor of Science, Human Resource Management, Management
Community College of Allegheny County 2005 — 2009
Associate in Science, Business
DFW Furniture (Designer Furniture Warehouse) March 2011 - Present
Pittsburgh Transportation Group March 2010 - December 2010
Ariba January 2009 - September 2009
Ariba June 2007 - January 2009
Verizon Wireless October 2002 - March 2007
South Hills Regional Dispatch October 1999 - September 2002
Eastern Area Pre-hospital Services June 1995 - September 1999
East Hills EMS 1992 - 1994
Skills
Java Applets, Java, Linux, Internetworking, Systems Analysis, DBMS, Microsoft SQL Server, Visio, Microsoft Office, Windows Server, Customer Support, Virtual PC, Web Server..., Networking, Oral & Written..., Siebel, Spend Management, Wireless Networking, Telecommunications
Education
Community College of Allegheny County 2010 — 2012
Associate of Science (A.S.), Information Technology, 3.9
University of Pittsburgh-Johnstown 1991 — 1992
Not Applicable, Computer Science, 2.8
Woodland Hills High School 1986 — 1990
High School Diploma, General Studies, 3.5
Designer Computers, INC May 2001 - Present
Discount Payment Processing, INC May 2005 - Present
MSA - The Safety Company February 2008 - February 2015
Verizon Wireless February 2001 - December 2007
Skills
Cpr Certified, First Aid, Firefighting, Troubleshooting, Emergency Management, Management, EMS, Hazardous Materials, Fire Safety, Sales, Public Safety, Customer Service, Networking, Risk Assessment, Emergency Services, Fire Protection, Lotus Notes, Training, Microsoft Office, Windows 7, Windows, Printers, Merchant Services, Merchant Card Processing, Project Coordination, SAP, Technical Support, Information Technology, Sales Operations, Team Building, Project Management
Education
La Roche College 2010 — 2014
Bachelor's Degree, Information Technology
Community College of Allegheny County 1993 — 1997
Associated degree, Computer Science as a Computer Specialist
Avon 2010 - 2011
Verizon Wireless 2003 - 2009
Skills
A seasoned professional..., Completed over 70 hours..., Strategy, Microsoft Excel, Sales Operations, Leadership, Management, Customer Service, Direct Sales, Sales Process, Sales, Cold Calling, Time Management, New Business Development, Forecasting, Customer Retention, Networking
Education
Computer Tech 1988 — 1988
Technical Diploma
Community College of Allegheny County
Associate of Science (AS)
Highmark Health February 2015 - Present
BrightStar Care January 2015 - Present
Verizon Wireless August 2011 - August 2012
Verizon Wireless August 2006 - August 2011
Verizon Wireless April 2004 - August 2006
Verizon Wireless August 2002 - April 2004
Verizon Wireless August 2001 - August 2002
Skills
Account Management, Telecommunications, Wireless, Mobile Devices, Direct Sales, Product Marketing, Product Development, Management, Customer Retention, B2B, Sales, Salesforce.com, Leadership, Customer Experience, Business Development, Team Leadership, Team Building, Social Media, Sales Management, Program Management, Strategic Planning, Sales Presentations, New Business Development, Customer Service, Project Management, Microsoft Office, User Experience, Marketing, Software Development, User Acceptance Testing, SQL, Customer Satisfaction, Sales Process, SDLC
Education
Community College of Allegheny County 1996 — 1997
Associate of Science (A.S.), General Studies, 3.878
Point Park University 1993 — 1995
Bank of America November 2014 - Present
Verizon Wireless August 2008 - February 2013
Skills
Banking, Credit, Sales, Customer Retention, Loans, Sales Management, Business Development, Customer Service, New Business Development, Mortgage Lending, Management, Retail Banking, Account Management, Credit Analysis, Financial Analysis, Sales Operations, Sales Process, Finance, Call Centers, Consumer Lending, Customer Satisfaction, Leadership, Team Building, Social Networking, Marketing, Coaching, Direct Sales, Social Media, Time Management, Marketing Strategy, Public Speaking, Event Planning
Education
Community College of Rhode Island
Commonwealth of Pennsylvania December 2014 - Present
Apple October 2014 - December 2014
Apple July 2014 - December 2014
Verizon Wireless August 2008 - May 2014
Verizon Wireless April 2007 - July 2008
Verizon Wireless December 2005 - March 2007
Verizon Wireless September 2005 - November 2005
Verizon Wireless September 2004 - August 2005
Skills
7 CFR Part 273, Account Security, 55 Pa Code, ETP, TANF, Client / Vendor..., Sales Process, Technical Product Sales, Cross-functional..., Customer Retention, Legal Research, CRM, Call Centers, CompTIA A+ Certification, IEEE standards, Wireless Network &..., OS X (10.6, 10.7, 10.8,..., CDMA Technology (1XRTT,..., Windows OS (XP, Vista,..., Mobile Platforms (iOS,..., Macintosh Hardware..., Mobile Device Remote..., Bomgar Remote Desktop, Macintosh & Windows OS..., BMC Remedy, Software Installation, Apple Software
Education
University of Pittsburgh 2000 — 2001
Bachelor of Arts (B.A.), Major: Legal Studies, Minor: Administration of Justice
Community College of Allegheny County 1998 — 2000
Associate of Arts (A.A.), General Studies
Master Touch Inc February 2011 - Present
Verizon Wireless March 2010 - November 2010
US Census Bureau April 2010 - June 2010
Skills
Customer Satisfaction, Customer Service, Multi Tasking, Microsoft Office, Web Services, Telecommunications, Team Leadership, Proofreading, Administrative..., Information Assurance, Windows, Client Relations Skills, Conflict Resolution, Front Office, Office Management
Education
Columbus State University 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Troy University 2009 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services
Verizon Wireless December 2005 - Present
US Air Force September 2001 - Present
GTE Wireless January 2000 - August 2001
Skills
B2B, Telecommunications, Business Development, Account Management, Wireless, Team Building, Retail, Military, Business Strategy, Air Force, Store Management, Emergency Response to..., Disaster Response, Weather, Consultative Sales..., Consultative Selling..., Meteorology, Sales Management, Executive Presentations, Coaching, Program Management, Management, Retail Management, Outside Business Sales, Salesforce.com, Strategic Partnerships, Operations Management, Sales Operations, Sales, Sales Presentations, Inventory Management, Product Marketing, New Business Development, Cross-functional Team..., Building Relationships, Networking, Team Leadership, Customer Satisfaction, Solution Selling, Time Management, Leadership, Cold Calling, Contract Negotiation, Direct Sales, Selling, Strategic Planning, CRM, Microsoft Office, Marketing, Customer Service
Education
Indiana Wesleyan University 2014 — 2016
Master of Business Administration (M.B.A.), MBA
Embry-Riddle Aeronautical University 2008 — 2010
Bachelors of Science, Technical Management
Community College of the Air Force 2006 — 2008
Associates of Science, Weather Technology
Verizon Wireless November 2013 - Present
E&J Management LLC June 2005 - Present
United States Air Force Reserve July 2002 - Present
Verizon Wireless July 2012 - November 2013
Verizon Wireless April 2012 - July 2012
Verizon Wireless October 2010 - April 2012
Tek Systems January 2009 - October 2010
AT&T May 2006 - August 2008
AT&T January 2000 - April 2006
AT&T October 2001 - October 2002
Skills
Vendor Management, LTE, Wireless, Engineering, Telecommunications, Team Building, Troubleshooting, Cross-functional Team..., Microsoft Office, Visio, Scheduling, Risk Management, Organizational..., Supervisory Skills, PowerPoint, Project Implementation, Project Planning, Project Coordination, Project Execution, Project Delivery, Product Life Cycle..., Logistics Management, Global Logistics, Time Management, Results Oriented, Program Management, Software Documentation, Integration, Goal Oriented, Logistics, CRM, Product Lifecycle..., Business Analysis, Project Management, Training, Management, Process Scheduler, Leadership, Wireless Networking, Networking, Process Improvement, Budgets, Contract Management, IP, Team Leadership
Education
Villanova University 2013 — 2013
Masters Certificate
Community College of the Air Force 2002 — 2007
Associates
University of Connecticut 1989 — 1994
Bachelor of Science
Verizon Wireless January 2013 - Present
NetTel Partners August 2012 - January 2013
AT&T August 2009 - November 2012
Sears, Roebuck and Co. April 2007 - August 2009
Sears, Roebuck and Co. October 2005 - May 2007
Skills
Critical Analysis, Contract Negotiation, Customer Service, Direct Sales, Account Management, Cold Calling, Critical Thinking, Sales Operations, Sales, Sales Process, Customer Retention, Solution Selling, Customer Satisfaction, Selling, B2B, Salesforce.com
Education
Temple University
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Community College of Philadelphia 2010 — 2012
Associates in Science, Chemistry
Thermo Fisher Scientific March 2011 - Present
Sprint Nextel January 2004 - March 2011
Verizon Wireless August 1993 - December 2002
Skills
Salesforce.com, Sales Process, Sales Operations, Sales Management, Direct Sales, Account Management, Call Centers, Forecasting, CRM, Cross-functional Team..., Team Building, Leadership, Management, Customer Experience, Customer Retention, Solution Selling, Sales Presentations, Sales
Education
Community College of Allegheny County 1982 — 1987
Business
Slippery Rock University of Pennsylvania 1982 — 1985
Completed 3 years, Business
Verizon Wireless December 2012 - Present
Verizon Wireless June 2012 - December 2012
Verizon Wireless June 2010 - December 2012
Verizon Wireless January 2007 - June 2010
Verizon Wireless February 2006 - January 2007
Skills
Telecommunications, Wireless, Direct Sales, Solution Selling, Account Management, Mobile Devices, Customer Retention, Call Centers, Sales, Sales Operations, VoIP, Sales Management, Customer Satisfaction, Customer Experience, Sales Process, M2M
Education
Community College of Beaver County
Associate's degree
The PNP Agency™ January 2002 - Present
Strayer University March 2011 - October 2012
Harleysville Insurance January 2009 - March 2011
Verizon Wireless March 2004 - December 2008
ARAMARK November 1998 - September 2003
Skills
Sports Management, Entertainment Management, Public Relations, Public Speaking, Management Consulting, Social Media Marketing, Advisement, General Administration, Sports Marketing, Leadership Mentoring, Office Administration, Prevention, Crisis Management, Crisis Communications, Artist Management, Artist Development, Artist Relations, Artist Representation, Influential, Confidentiality, Personal Shopping, Personal Development, Business Management, Business Planning, Academic Administration, Social Media Relations, Email Marketing, Social Networking, Advisor, Career Counseling, Career Management, Resume Writing, Critical Thinking, Creative Strategy, Travel Management, Travel Planning, Entrepreneurial Skills, Entrepreneurial..., Presentation Coaching, Interview Preparation, Interview Coaching, Celebrity Interviews, Media Interviews, Contract Management, Problem Solving, Seminar Speaker, Leadership Development, Team Leadership, Customer Relations, Media Relations
Education
Walden University 2014 — 2016
Doctor of Business Administration, Leadership
Strayer University-Pennsylvania 2011 — 2012
Master of Education, Educational Management
Strayer University-Pennsylvania 2009 — 2010
Master of Business Administration, Marketing
Strayer University-Pennsylvania 2005 — 2008
Bachelor of Business Administration, Management
Community College of Philadelphia 2000 — 2007
Associate in Arts, Business
Sports Management Worldwide 2005 — 2005
Certificate of Completion, Athlete Management
Dell East Music Business Institute 2001 — 2003
Certificate of Completion, Artist Relations, Studio Production, Concert Promotion, Event Production
Nicki's Tech Talk February 2011 - Present
David's Bridal May 2013 - May 2014
AmeriGas Propane March 2012 - March 2013
AmeriGas Propane March 2012 - July 2012
The Carney Group September 2011 - January 2012
Independence Blue Cross October 2007 - March 2010
Verizon Wireless September 2005 - October 2007
Skills
Health Insurance, Outlook, Call Center, Microsoft Excel, Call Centers, Access, Human Resources, Customer Service, Customer Satisfaction, Software Documentation, Customer Advocacy, Wireless Technology, Electronics, Mobile Technology, Cellular Communications, Consumer Electronics, Technology Education, Technology Research, Information Retrieval, Internet Research, Online Research, Windows, Microsoft Programs, Microsoft Word, Microsoft Works, Microsoft Office, Excel, PowerPoint, Healthcare, Claims Specialist, CPT, ICD-9, Citrix, SAP, Retail Sales, NAV, MSU, E3, STS, Multi Tasking, Detail Oriented, Hands-on Training, Sales, Employee Benefits, Troubleshooting, Data Entry, Vendor Management, Customer Support, Merchandising Operations, Merchandising
Education
University of Phoenix 2005 — 2006
BS, Business Management
Community College of Philadelphia 2001 — 2003
AAS, Computer Information Systems
Lankenau Motivation 1997 — 2001
Columbus Lady Wings Semi-Pro Women's Basketball March 2011 - Present
Chalmers Support Services July 2010 - Present
verizon wireless December 2000 - December 2009
PSC Wireless 2000 - 2004
Skills
Management
Education
Columbus State University 1999 — 2000
William H Spencer. 1995 — 1999
Verizon Wireless June 2015 - Present
Enterprise Rent-A-Car December 2014 - May 2015
2020 Companies March 2014 - November 2014
Papa John's International July 2011 - December 2012
Domino's Pizza October 2010 - July 2011
Papa John's International June 2007 - October 2010
Skills
Interpersonal Skill, Communication Skills, Public Speaking, Leadership, Teamwork, Customer Service, Customer Satisfaction, Time Management, Retail, Data Entry
Education
Rhode Island College 2012 — 2015
Bachelor's Degree, Marketing
Community College of Rhode Island 2009 — 2012
General Studies
ADP April 2014 - Present
Verizon Wireless September 2013 - April 2014
GNC September 2011 - September 2013
Texas Roadhouse November 2007 - September 2013
Skills
Customer Service, Sales, Retail, B2B Marketing, Inventory Management, Salesforce.com, Data Entry, Sales Process, Microsoft Excel, POS, Insurance, Property, Outlook, Retail Sales, Inventory Control, Teamwork, Social Media, Time Management, Customer Satisfaction
Education
Robert Morris University 2010 — 2013
BSBA, Business Management
Community College of Beaver County 2008 — 2010
Associate's degree, Business Administration and Management, General
Verizon Wireless June 2007 - May 2014
Shackleford's and Maxwell's January 2005 - June 2007
Skills
Wireless, Call Centers, VoIP, Telecommunications, Customer Experience, Telephony, Customer Retention, T1, Cellular Communications, Customer Satisfaction, IP, Avaya, Broadband, Computer Network..., GSM, Troubleshooting, Mobile Devices, Technical Support, Customer Service
Education
Geneva College 1994 — 1996
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Community College of Beaver County
Liberal Arts and Sciences, General Studies and Humanities
Verizon Wireless June 2014 - Present
Education
Community College of Philadelphia
General Studies
Verizon Wireless October 2015 - Present
Verizon Wireless June 2014 - Present
Verizon Wireless February 2011 - June 2014
Verizon Wireless November 2009 - February 2011
AT&T August 2008 - November 2009
Skills
Business Solution, Business Analysis, Small Business, Business, Consulting
Education
Community College of Philadelphia
IMRG, Inc. September 2010 - April 2013
American Eagle Outfitters October 2003 - May 2009
Verizon Wireless February 2003 - October 2003
American Eagle Outfitters March 2002 - October 2002
American Eagle Outfitters October 2000 - March 2002
Glaxco SmithKlein June 2000 - August 2000
Skills
Process Improvement, Project Management, Store Operations, Event Management, Cross-functional Team..., Pension Administration, Consulting, Six Sigma, Disability Insurance, Claims Management, Volunteer Management, Volunteer Recruiting, Volunteer Training, Fundraising, Training, Increasing ROI, Employee Recognition, Leadership, Management, Marketing, Merchandising, Retail, Inventory Management, Customer Service, Strategic Planning, Team Building, Sales, Time Management, Microsoft Office, Recruiting, Budgets, Microsoft Excel, Coaching, Employee Training, Strategy, Project Planning, Customer Satisfaction, Analysis, Hiring, Event Planning, Team Leadership, Negotiation
Education
Franklin University 2010 — 2011
Masters, Business Administration
Franklin University 2005 — 2010
Bachelors, Business Administration
Community College of Beaver County
Associate of Arts (AA), Business Administration and Management, General
Vertex Inc. June 2012 - Present
L.A. Services, LLC (Premier Valet) June 2002 - Present
Comcast November 2007 - August 2008
United Parcel Service May 2007 - November 2007
Verizon Wireless October 2006 - May 2007
Philip Morris International July 2005 - December 2005
Skills
Cold Calling, B2B, Business Networking, Sales Operations, Direct Sales, Sales, Account Management, Team Building, Sales Management, Coaching, Solution Selling, Salesforce.com, Leadership, Analysis
Education
Central High School
West Chester University of Pennsylvania 2001 — 2005
B.S., Business Management
Drexel University
Community College of Philadelphia
First Commonwealth Bank March 2015 - Present
First Commonwealth Bank September 2013 - Present
Verizon Wireless November 2010 - August 2013
Education
Devry University- Pittsburgh 2009 — 2010
Bachelor's degree, Business Administration and Management, General
Community College of Beaver County 2007 — 2009
Associate's degree, Criminal Justice
TA Associates February 2012 - Present
Akamai Technologies December 2006 - September 2010
AAA Southern New England June 2006 - December 2006
Grand Circle Corporation 2002 - 2006
Verizon Wireless August 2001 - June 2002
TNT Vacations 1997 - 2001
Skills
Customer Service, Account Management, Call Center, Microsoft Excel, Microsoft Office, Outlook, Sales, Social Media, Microsoft Word, Project Planning, Time Management, Office Management, Leadership
Education
Salem State College 2011 — 2013
Multimedia Design
Community College of Rhode Island 1996 — 1997
Liberal Arts
Van Unen Miersma Propane Inc June 2015 - Present
AmeriGas April 2014 - June 2015
Aaron's, Inc November 2013 - April 2014
Community College of Beaver County May 2013 - September 2013
Verizon Wireless 2012 - 2013
The Schwan Food Company 2007 - 2011
The Schwan Food Company January 2005 - January 2007
The Schwan Food Company January 2003 - January 2005
Porter’s Petroleum Products, Inc January 1998 - January 2001
Comtec Distributing, Inc January 1997 - January 1998
Skills
Sales Operations, Management, Sales Management, Sales, Retail, Customer Service, CRM, Strategy, Marketing, Cross-functional Team..., Operations Management, Team Building, Training, Merchandising, Loss Prevention, Store Management, Visual Merchandising, Coaching, Customer Retention, Leadership Development, Leadership, Team Leadership, Inventory Management, Forecasting, Strategic Planning, Employee Relations, Recruiting, Performance Management, Hiring, Account Management, P, Employee Training
Education
Community College of Beaver County
United States Marine Core 1991 — 1994
College of the Siskiyous 1990 — 1991
Business Management
Ashland Inc August 2015 - Present
Flextronics July 2013 - August 2015
Flextronics May 2012 - July 2013
Rent-A-Center December 2011 - May 2012
Randstad November 2011 - December 2011
Flextronics January 2011 - September 2011
Verizon Wireless January 2011 - September 2011
Mosaic Sales Solutions December 2010 - February 2011
GameStop October 2005 - May 2010
Kennywood Park May 2004 - August 2007
Skills
iOS, Android, OS X, A Certified, Customer Service, Computer Maintenance, Inventory Management, iWork, Microsoft Office, Troubleshooting, Windows Phone, Technical Support, Computer Hardware, Windows 7, Computer Repair, Windows, iPhone, Wireless, Customer Satisfaction, Team Leadership, Management, XP, Telecommunications, Account Management, Leadership, Wireless Networking, Call Centers, Training, Windows XP, Sales, Team Building, Mobile Devices, Testing, Operating Systems, Hardware
Education
University of Pittsburgh 2015 — 2017
Bachelor of Science (B.S.)
Pittsburgh Technical Institute 2006 — 2009
2009, Information Technology
Community College of Allegheny County 2004 — 2006
Secondary Education, Secondary Education and Teaching
Central Catholic High School 2000 — 2004
H.S. Diploma, College Prep
Verizon Wireless May 2015 - Present
United States Air Force October 2004 - Present
Irrational Games July 2011 - December 2012
Irrational Games December 2009 - July 2011
Town of Burlington, MA March 2002 - September 2004
Skills
Game Design, Quality Assurance, Game Development, Perforce, Unreal Engine 3, Kismet, Autodesk Kynapse, Computer Repair, Information Technology, Sony Vegas, Microsoft Office, Military Operations, Military Logistics, Music Theory, Scripting, Video Games, Xbox 360, PS3, Level Design
Education
Middlesex Community College 2006 — 2008
Associate of Arts and Sciences (AAS), Psychology
Community College of the Air Force 2004 — 2006
Associate's degree, Aviation/Airway Management and Operations
CorMatrix Cardiovascular October 2013 - Present
EndoChoice July 2012 - October 2013
Verizon Wireless November 2007 - April 2012
AIReS (American International Relocation Solutions) October 2006 - October 2007
First Horizon Home Loans May 2003 - May 2004
Victoria's Secret October 1996 - May 2003
Skills
Customer Service, Coaching, Merchandising, Sales Management, Inventory Management, Schedules, Client Liaison, client education, Hiring Employees, Terminations, Sales Operations, Cold Calling, Client Development, Recruiting, Team Building, New Business Development, Customer Satisfaction, Call Centers, Employee Training, Management, Account Management, Team Leadership, Selling, Operations Management, Retail, Leadership, CRM, Customer Experience, Sales Process, B2B, Sales, Quotas, Wireless, Inventory Control, Employee Relations, Customer Retention, Direct Sales, Pricing, Performance Management, Sourcing, Sales Presentations, Salesforce.com, Training, Competitive Analysis, Solution Selling, Process Improvement
Education
Community College of Allegheny County 2004 — 2006
Associates, Business Mgmt
Fairview Beauty Academy 1993 — 1995
Master Cosmetologist
North Georgia College and State University
Business Mgmt
Robert Morris University
Business Mgmt
Verizon Wireless May 2015 - Present
Verizon Wireless December 2011 - Present
Wireless Zone - Verizon Wireless Premium Retailer February 2011 - January 2012
Education
Community College of Philadelphia 2006 — 2010
Associate of Arts (A.A.), Communication, General, A
Temple University - Fox School of Business and Management
Bachelor of Business Administration (B.B.A.), Communication and Media Studies
AAA September 2014 - Present
Verizon Wireless September 2011 - May 2014
Verizon Wireless January 2011 - September 2011
Teen Mania Ministries January 2010 - December 2010
Teen Mania Ministries International August 2008 - August 2009
Primerica March 2006 - December 2008
US Steel May 2007 - August 2008
Gloria Jean’s Coffees International August 2004 - December 2005
Skills
Leadership, Training, Sales, Management, Teamwork, Call Centers, Customer Service, Recruiting, Customer Satisfaction, Account Management, Customer Retention, Telecommunications, Team Leadership, Sales Management, Team Building, Coaching, Outlook, Data Entry, CRM, Microsoft Office, Marketing, Public Speaking, Strategic Planning, Microsoft Excel, Process Improvement, Inventory Management, Event Planning, Microsoft Word, Call Center, Marketing Strategy
Education
Penn State University 2011 — 2015
B.S, Business & Marketing
Teen Mania Honor Academy 2008 — 2010
Community College of Allegheny County 2004 — 2007
Associates of Arts, Liberal Arts
P.H.A.A. 2001 — 2005
High School Diploma
Xstream Travel May 2015 - Present
Verizon wireless January 2015 - Present
Verizon Wireless June 2008 - Present
Twins Inc January 2007 - Present
Skills
New Business Development, Strategic Planning, HTML, Web Development, Business Strategy, Sales Management, Microsoft Office, Change Management, Web Design, Business Analysis, Management, Team Building, Team Leadership, Telecommunications, Troubleshooting, Coaching, Training, Call Centers, Microsoft Excel, Windows, Mobile Devices, Technical Training, Quality Assurance, Customer Satisfaction, Customer Service, Leadership, Wireless, Wireless Networking, Sales, Customer Experience, Customer Retention, VoIP
Education
Pima Community College 2009 — 2010
A+, Information Technology
Community College of Allegheny County 2005 — 2008
Associate's degree, Information Technology
FedEx Ground June 2015 - Present
Adecco Staffing, USA November 2014 - June 2015
Verizon Wireless September 2001 - May 2014
Balboa Life & Casualty March 1999 - September 2001
AT&T Cable July 1997 - March 1999
Skills
Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Vendor Management, Sales Operations, Account Management, Customer Experience, Salesforce.com, Telecommunications, Cold Calling, CRM, Managed Services, Direct Sales, Solution Selling, Sales, Wireless
Education
DeVry University 2011 — 2012
Human Resources Management/Personnel Administration, General, 4.0
Community College of Allegheny County 1995 — 1996
Communications
Schenley High School 1990 — 1994
High School Academic Diploma, General Academics
Verizon Wireless May 2007 - Present
Skills
Craft, Sewing, Troubleshooting, Sculpture, Quilting, Card Making, Scrapbooking, Customer Service, Public Speaking, Crafts, Telecommunications, Team Building
Education
DeVry University 2005 — 2006
Computer Technology
John Robert Powers 1970 — 1971
Secretarial
Bethel Park Senior High School 1968 — 1970
High School Diploma, Academic
Community College of Allegheny County
Computer Technology
DeVry University
Verizon Wireless 2006 - 2014
The Breadworks 1994 - 2006
Skills
Cellular Communications, Wireless, Telecommunications, Mobile Devices, LTE, 4G, Training, Leadership, Quality Assurance, Technical Support, Customer Satisfaction, Account Management, Customer Experience, Customer Service, Customer Retention, Call Centers, Microsoft Excel, Team Leadership
Education
DeVry University
Community College of Allegheny County 1986 — 1990
Civil Engineering, 3.23 GPA
Henry Schein MicroMD May 2015 - Present
McKesson September 2014 - May 2015
Verizon Wireless October 2009 - October 2014
Verizon Wireless January 2009 - October 2009
Skills
Customer Service, Training, Onboarding, Customer Retention, Employee Training, Coaching, Customer Experience, Performance Management, Call Centers, Leadership Development, Recruiting, Customer Satisfaction, Training Delivery, Leadership, Team Leadership, Employee Relations, Troubleshooting, Telecommunications
Education
Lawrence County Vo - Tech 1984 — 1984
EMT Certification, Emergency Care Attendant (EMT Ambulance)
Community College of Beaver County 1974 — 1976
Educational/Instructional Technology
Tall Oak Services, Inc January 2005 - Present
Learning Tree International January 2007 - Present
Verizon Wireless 2004 - 2006
United States Air Force January 2000 - January 2004
Skills
Security+, SharePoint, IIS, VMware, Virtualization, Visio, Windows, Network Administration, Requirements Analysis, MS Project, Business Analysis, HTML, ITIL, Windows Server, Technical Training, Security, Microsoft Office, Documentation, Architecture, XML, Software Project..., System Administration, Business Intelligence, Active Directory, PMP, Software Documentation, Microsoft Office..., InfoPath, Customer Service, System Deployment, Windows Sharepoint..., Microsoft Certified..., SharePoint Designer, Technical Support, Information Technology, Enterprise Software, Training, Information Architecture, Microsoft Technologies, Testing, Team Leadership, Quality Assurance, Governance, Microsoft Exchange, Enterprise Architecture, Integration, Knowledge Management, Cloud Computing, Agile Project Management, IT Management
Education
Western Governors University 2005 — 2009
Bachelor of Science in IT, Information Technology - Security
Community College of the Air Force 2001 — 2003
Avonic Systems Technologies, Avoinics
Learning Tree International
Randstad USA October 2014 - Present
Iron City Workplace Services April 2013 - October 2014
Toshiba Business Solutions February 2013 - April 2013
Philips Healthcare June 2010 - November 2012
Verizon Wireless July 2006 - June 2010
Verizon Wireless March 2010 - April 2010
Verizon Wireless September 2005 - July 2006
Verizon Wireless August 2004 - September 2005
Skills
Sales Operations, Sales Management, Marketing Strategy, Cold Calling, Direct Sales, Sales Presentations, Team Leadership, Youth Mentoring, Professional Mentoring, Sports Coaching, Highly motivated..., Medical Devices, sales, Account Management, Accountability, Customer Service, Energy, Service Awards, Award Winner, Microsoft Office, Negotiation, New Business Development, Office Management, Problem Solving, Strategic Planning, Revenue Forecasting, Youth Development, Youth Work, Positivity, Positive Energy, Positive Can-do Attitude, Positive Team Player, Energetic team player, Dependable Team Player, Team-oriented, Team Management, Self-motivated..., Self-driven, Self-starter, Friendly Personality, Easy to Talk to, Dedication to..., Dedication to work, Desire to Succeed, Determination, Sales, Marketing, Sales Process, CRM, Qualifying Prospects
Education
Robert Morris University 2009 — 2009
Community College of Allegheny County 1998 — 1999
North Catholic High School 1993 — 1997
Verizon Wireless January 2014 - Present
Verizon Wireless October 2011 - January 2014
Verizon Wireless November 2009 - October 2011
Sprint/Nextel February 2006 - September 2009
Car Toys Inc January 2001 - January 2005
Skills
Sales Operations, Customer Retention, Customer Service, Leadership, Sales Prospecting, Customer Satisfaction, Management, Direct Sales, Business Networking, Training, M2M, Cold Calling, Account Management, Cold Calling Experience, Business account..., LinkedIn, Salesforce.com Certified, Salesforce.com
Education
Community College of Aurora 2006 — 2008
Certificate, Web design
University of Northern Colorado 1997 — 2002
Bachelor of Arts, Music2002
Verizon Wireless June 2010 - Present
Verizon Wireless November 2007 - May 2010
Verizon Wireless June 2006 - October 2007
Sprint Nextel May 2004 - May 2006
RadioShack August 2002 - April 2004
ManpowerGroup January 2001 - April 2002
Skills
Direct Sales, Customer Retention, Sales Management, Wireless, Customer Satisfaction, Sales, Cold Calling, Sales Process, Telecommunications, Team Building, Account Management, Sales Operations, Solution Selling, Customer Service, B2B, Customer Experience, Retail, Marketing, Marketing Strategy, Selling
Education
Community College of Philadelphia
John Bartram High school
University of Pittsburgh at Bradford
BriteSun Data Services October 2008 - Present
Defense Integration Solutions October 2011 - March 2012
Allied Wireless July 2010 - October 2011
Verizon Wireless January 2007 - December 2009
Alltel 2000 - December 2009
Verizon / Alltel Wireless January 2000 - January 2009
Alltel Communications December 2005 - December 2007
Alltel Communications February 2005 - December 2005
Alltel Wireless March 2002 - February 2005
Alltel Information Services August 2000 - March 2002
Skills
Telecommunications, Switches, Troubleshooting, CCNA, Computer Network..., IP, Integration, LAN-WAN
Education
Keller Graduate 2006 — 2008
MBA, Telecommunications
DeVry University 2004 — 2006
Bachelor's Degree, Technical Management, Cum Laude
Community College of the Air Force
Associates of Applied Science
Milton Hershey School 1978 — 1983
HS Diploma, College Prep
ADP February 2014 - Present
Shale Catering Company November 2012 - November 2013
Shale Catering Company November 2012 - November 2013
Selmas Texas Barbeque August 2010 - November 2012
Verizon Wireless November 2007 - June 2010
Skills
Marketing, Public Relations, Public Speaking, Coaching, Market Planning, Partnership Marketing, Marketing..., Loyalty Marketing, Eloqua, Services Marketing, Photoshop, Email Marketing, Consumer Marketing, Marketing Communications, Marketing Strategy, Advertising, Social Media, Event Planning, Salesforce.com, Training, Sales
Education
American University of Rome 2007 — 2007
Marketing
Robert Morris University 2005 — 2007
Bachelors of Science, Business Administration, Marketing
Community College of Allegheny County 2002 — 2005
Associates, Business Management
Verizon Wireless January 2014 - Present
Verizon Wireless June 2013 - December 2013
Verizon Wireless August 2009 - May 2013
Verizon Wireless June 2008 - August 2009
Verizon Wireless March 2007 - June 2008
Verizon Wireless November 2004 - March 2007
Choice Wireless, Inc. May 2003 - November 2004
Verizon Wireless July 2001 - May 2003
Grand Wireless June 2000 - July 2001
Skills
M2M, Direct Sales, Wireless, Telecommunications, Sales Operations, Solution Selling, Channel, Customer Retention, Sales Management, Quotas, Account Management, Sales Process, Microsoft Word, Microsoft Excel, PowerPoint, Oral & Written..., Contract Negotiating, Customer Satisfaction, Customer-facing, Professional Experience, Accountability, Dependable Team Player, Sales Presentation..., Corporate Sales..., Business Planning, Networking, Unified Communications, Forecasting, VoIP, Leadership, Management, Training, Sales, Sales Presentations
Education
Johnson and Wales University 2013 — 2015
Bachelor's degree, Business Administration, Management and Operations, Summa Cum Laude
Community College of Rhode Island 1991 — 1993
Associate's degree, Dec 2012, Business/Commerce, General, 4.0
Verizon Wireless July 2015 - Present
Verizon Wireless February 2013 - July 2015
Verizon Wireless May 2008 - February 2013
Verizon Wireless July 2005 - May 2008
Verizon Wireless September 1998 - January 2005
Metropolitan Life and Casualty June 1996 - July 1998
Skills
Direct Sales, Cold Calling, Customer Retention, Sales, Solution Selling, Account Management, Sales Operations, Sales Management, Customer Satisfaction, M2M, Sales Process, Wireless, Telecommunications, Customer Experience, B2B, Call Center, Salesforce.com, Selling, Retail, Contract Negotiation, Management, Team Building, Call Centers
Education
Community College of Rhode Island 2007 — 2009
AS, Business
Community College of Rhode Island
Associate's degree - Business Managment, Computer Science
PPG INDUSTRIES INC August 2014 - Present
PPG Industries May 2000 - Present
Verizon Wireless January 1996 - May 2000
Xerox July 1989 - January 1996
Skills
Account Management, Customer Service, Microsoft Excel, New Business Development, Sales Management, Microsoft Office, Retail Sales Experience, Territory Management, Territory Growth, Territory Development, Training, Inventory Management, Inventory Control, Hands-on Training, Employee Management, Employee Training, Marketing Strategy, Vendor Management, Management
Education
Duquesne University 1989 — 1991
Communication
Community College of Allegheny County 1987 — 1988
Snyders of Hanover October 2009 - Present
Verizon Wireless December 2006 - October 2008
Skills
Cold Calling, Solution Selling, Training, Networking, Customer Service, Selling, Account Management, Customer Retention, Customer Satisfaction, Direct Sales, New Business Development, Sales, Sales Operations, Sales Process, Team Building, Sales Management
Education
Community College of Philadelphia 1979 — 1981
Hotel Restaurant Management
Thermo Fisher Scientific June 2008 - Present
Guardian Protection Services January 2006 - May 2008
Value City Furniture April 2005 - January 2006
Verizon Wireless October 2001 - February 2005
Verizon Wireless October 2000 - October 2001
Verizon Wireless April 1998 - October 2000
Verizon Wireless January 1996 - April 1998
Verizon Wireless January 1995 - January 1996
Verizon Wireless February 1994 - January 1995
Skills
Strategic Planning, Budgets, Customer Retention, Customer Service, Cross-functional Team..., Team Building, Recruiting, Performance Management, Training, Call Centers, Customer Experience, Business Process..., Business Analysis, Product Management, Outsourcing, Telecommunications, Vendor Management, Sales, Marketing, Team Leadership, Coaching, Inventory Management, Employee Training, Process Improvement, Management
Education
Graduate of Bethel Park High School
Community College of Allegheny County
Microwave Vision Group (SATIMO, ORBIT/FR, AEMI & REMC) July 2013 - June 2014
T-Mobile June 2011 - May 2012
T-Mobile May 2010 - June 2011
Verizon Wireless November 2009 - May 2010
USAF December 2006 - May 2009
Skills
Telecommunications, T1, Switches, GSM, IP, Integration, Troubleshooting, RF, Testing, Cellular Communications, Networking, LAN-WAN, Computer Network..., 3G, UMTS, Antennas, 4G, 2G, Microwave, CDMA, HSPA, RF Engineering, Telecommunications..., Wireless Networking, SQL, T3, Spectrum Analyzer, Midas, HSDPA, Construction, RF design, RF systems, Power Distribution, Unix Shell Scripting, Ericsson, Nortel, Drive Test, Routers, Antenna Measurements, CE marking, R&D, Strategy Implementation, Microsoft Project, Project Coordination, Wireless, Management, Ethernet, TCP/IP, Leadership, SharePoint
Education
Springhouse Education & Consulting Services 2014 — 2014
Project Management for Professionals, Project Management
Strayer University 2009 — 2017
Bachelors of Science Degree, Information Systems Management - IT Project Management
Community College of the Air Force 2007 — 2009
Associate's degree, 4VHP Electronic Systems Technology
Verizon Wireless September 2008 - Present
Lenscrafters September 2003 - November 2007
Skills
Windows, Technical Support, A+ Certified, Management, Sales, Coaching, Leadership Development, Leadership, Customer Service, Customer Experience, Mentoring, Employee Training, Communication, Marketing
Education
Community College of Beaver County 2003 — 2005
Associate's Degree
Strayer University
Bachelor of Business Administration (BBA), Marketing
Guardian Protection Services March 2014 - Present
Verizon Wireless June 2005 - May 2014
Verizon Wireless January 2004 - June 2005
Citizens Bank June 2002 - December 2003
Skills
Telecommunications, Wireless, Call Centers, Customer Retention, Customer Satisfaction, Direct Sales, Business Development, Sales Operations, Operations Management, Resource Management, Microsoft Office, Sales, Account Management, Retail Banking, Supervisory Experience, Salesforce.com, Project Management, Data Analysis, Forecasting, Employee Training, Sales Process
Education
Robert Morris University 1999 — 2001
BSBA, Finance
Community College of Allegheny County 1996 — 1998
Associate of Science (A.S.), Business Administration and Management, General
Aramark Uniform Services April 2015 - Present
Verizon Wireless June 2001 - April 2015
Skills
Wireless, Direct Sales, Telecommunications, Solution Selling, Mobile Devices, Retail, VoIP, Managed Services, Cellular Communications, Unified Communications, IP, M2M, Sales Operations, Sales Process, Customer Retention
Education
Community College of Beaver County 1992 — 1994
Associate's degree, Honors
Verizon Wireless October 2012 - Present
Radioshack August 2006 - 2012
Stop & Shop May 2005 - August 2006
Skills
Visual Merchandising, Retail Sales, Merchandising, Loss Prevention, Store Management, Retail, Store Operations, Planograms, Cashiering, Sales, Shrinkage, Inventory Management, Customer Service, Merchandise Planning, Driving Results, Cash Register, Customer Satisfaction, Inventory Control, POS
Education
Community College of Rhode Island 2007 — 2009
Verizon Wireless November 2006 - Present
Education
Community College of Philadelphia 2012 — 2016
olney high school 1994 — 1997
high school diploma
Expedient March 2014 - Present
Ansaldo STS June 2012 - March 2014
Verizon Wireless January 2012 - June 2012
Gianni's Pizza September 2005 - June 2012
Sheetz, Inc November 2003 - September 2005
Skills
SDLC, Technical Support, Security, Databases, Customer Service, Windows Server, Sales
Education
Community College of Allegheny County 2010 — 2012
"AS", Information Technology
Community College of Allegheny County
Associates, Computer Science
Antiqui Tearoom February 2013 - Present
Ziggy's Tavern January 2013 - March 2013
Sewickley Hotel October 2012 - December 2012
AVI July 2012 - October 2012
Michael's Seafood Rest. and Catering February 2012 - June 2012
Lowe's Home Improvement 2009 - 2011
Hot Tuna Pub & Grub May 2006 - September 2009
Verizon Wireless 2003 - 2005
Bravo Franco 1998 - 2005
NEXTEL 1993 - 1998
Skills
Customer Satisfaction, Customer Service, Time Management, Process Scheduler, Team Leadership, Teamwork, Computer Hardware, Leadership, Microsoft Office, Marketing, PowerPoint, Microsoft Excel, Microsoft Word, Management, Access, Hospitality, Inventory Management
Education
Johnson and Wales University 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training, Deans List
National Registry for Food Safety and Sanitation Management
ServSafe Certification
Community College of Allegheny County 2003 — 2005
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Pittsburgh Beauty Acedamy 1993 — 1994
Licensed in Cosmetology, Cosmetology/Cosmetologist, General
ccac
Life in General September 2013 - Present
North Park Ob/Gyn and Women's Health Specialties March 2013 - September 2013
UPMC Worksource October 2012 - March 2013
DCI Career Institute January 2012 - September 2012
Verizon Wireless June 2007 - December 2011
Horsehead Corporation March 1996 - August 2006
Skills
Excellent data entry..., Type 74 wpm with 100%..., Strong organizational..., Flexible, Detail-oriented, Goal-oriented..., Intermediate to..., Trained as a Testing..., Trained as a..., Recognizes and handles..., Greet/sign in visitors..., Demonstrates effective..., Abstract/scan charts..., Complete..., Adhere to all HIPAA,..., Verify insurance..., Trained on..., Process medical records..., Review all opening and..., Maintain strict...
Education
DCI Career Institute 2012 — 2012
Diploma, Medical Assistant, 4.0
Community College of Beaver County 2006 — 2007
Nursing Education
Beaver Area High School 1970 — 1975
Diploma, Academics
Verizon Wireless November 2012 - Present
JCPenney February 2008 - May 2008
Target 2004 - 2007
Lowe's Home Improvement May 2006 - August 2006
Hallmark Cards May 1999 - May 2003
Hallmark; Hello Shop December 1995 - March 1999
Skills
Cashiering, Stocking Products, Cash Office, Team Leadership, Team Management, Guest Service Management, New Hire Training, Visual Merchandising, Receiving Shipments, Hiring Personnel, Computer Proficiency, Customer Service, Training, Leadership, Sales, Management, Selling, Troubleshooting, Customer Satisfaction, Hiring, Inventory Management, Merchandising, Retail, Time Management
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA)
University of Phoenix
Bachelor's, Business Management
Indiana University of Pennsylvania
Early Childhood Development
Community College of Allegheny County
The Dawson Group April 2014 - Present
Best Buy August 2013 - March 2014
CVS Caremark Corporation April 2013 - June 2013
Verizon Wireless May 2012 - August 2012
Walmart May 2010 - December 2010
RI DEM- Bureau of Environmental Protection May 2009 - September 2009
Skills
Sales, Network Managment, Computer Information..., Interpersonal Skills, Technical Support, Project Rollouts, Wireless Communications..., Field Technicians, Remote Troubleshooting, Retail Technology, Microsoft Office, Printers, Scanners, RF Scanners, Network Monitoring Tools, Call Centers, Troubleshooting, Customer Service, Software Installation, Mobile Technology, Team Leadership, Time Management, Wireless
Education
New England Institute of Technology 2014 — 2015
Associate's Degree, Electrical and Electronics Engineering
Community College of Rhode Island 2010 — 2011
Associate of Arts (A.A.), General Studies
Citizens Bank April 2013 - Present
AT&T 2010 - 2012
Verizon Wireless 2004 - 2009
Skills
Microsoft Office, Sales Operations, Sales Research, Sales Presentations, Small Business, Cellular Communications, Technology, Merchandising, Inventory Management, Inventory Control, Inventory Analysis, Customer Service, B2B, Sales, Account Management, Sales Management, Sales Process, Customer Satisfaction, Customer Retention, Direct Sales
Education
Community College of Rhode Island 2008 — 2013
General Studies
Verizon Wireless June 2007 - Present
Skills
Direct Sales, Cold Calling, Solution Selling
Education
Community College of Rhode Island 2000 — 2002
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
Citizens Bank October 2014 - Present
Verizon Wireless October 2012 - May 2014
Family Dollar August 2011 - October 2012
AT&T June 2010 - August 2011
Skills
Taleo HR Software, Supervisory Management, Administration, Sales, Human Resources, Customer Service, Recruiting, CRM, Interviews, Leadership, Payroll, Teamwork, Customer Satisfaction, Cold Calling, Employee Benefits, Management, Retail
Education
Strayer University-Pennsylvania 2013 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Indiana University of Pennsylvania 2007 — 2009
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Community College Of Allegheny County 2002 — 2004
Associate of Science (A.S.), Business Management
Community College of Allegheny County 2000 — 2002
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Verizon Wireless September 2013 - Present
Snap Fitness 24/7 January 2010 - Present
Wendys International March 2007 - Present
Boy Scouts of America May 2013 - August 2013
Skills
Microsoft Office, Photoshop, Advertising, Telephone Skills, Recruiting
Education
Indiana University of Pennsylvania 2010 — 2013
Bachelor of Science (B.S.), Communication and Media Studies
Community College of Allegheny County 2009 — 2012
Verizon Wireless July 2013 - Present
Education
Community Care College 2013 — 2014
Rogers State University 2012 — 2013
TeleTracking Technologies January 2015 - Present
Verizon Wireless August 2005 - May 2014
Internet Providers Inc. 2003 - 2005
Jenny Lee Bakery 2003 - 2003
Skills
Technical Support, Information Technology, Call Centers, Project Management, Customer Service, Telecommunications, Wireless, Networking, Servers, Network Administration, Software Documentation, Troubleshooting, Sales, Hardware, Windows XP, Wireless Networking, BMC Remedy, Routers, Switches, Customer Experience, Customer Satisfaction, Customer Retention, Mobile Devices, Team Leadership
Education
Community College of Beaver County
Associate of Science (A.S.), Computer Systems Networking and Telecommunications