Aspect Company
Aspect is a grammatical category that expresses how an action, event, or state, denoted by a verb, extends over time. Perfective aspect is used in referring to an event conceived as bounded and unitary, without reference to any flow of time during.
Aspect List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Aspect. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Aspect Salaries. You can even request information on how much does Aspect pay if you want to. Learn about salaries, pros and cons of working for Aspect directly from the past employees.
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Aspect Employees
Phacil, Inc June 2015 - Present
Zebra Technologies July 2014 - June 2015
Genesys January 2009 - June 2014
Genesys Telecommunications Labs 2003 - December 2008
Genesys July 2004 - December 2006
Aspect Communications 2000 - 2005
Aspect 2000 - 2004
Siemens March 1998 - March 2000
Fiserv EFT January 1995 - March 1998
Fiserv EFT June 1993 - December 1995
Skills
Sales Engineering, Contact Centers, Sales Management, Sales, Business Development, Management, Product Demonstration, Engineering, IVR, CTI, SaaS, Enterprise Software, Unified Communications, Solution Selling, SIP, Pre-sales, Genesys, Managed Services, Professional Services, Direct Sales, Call Centers, Cloud Computing, Leadership
Education
Oregon State University 1988 — 2003
Bachelor of Applied Science (BASc), Business Administration and Management, General
Oregon State University 1988 — 1993
Bachelor of Arts (BA), Accounting and Business/Management
VCE May 2015 - Present
Aspect April 2014 - April 2015
Capax Global January 2012 - April 2014
Skills
SaaS, New Business Development, Solution Selling, Business Development, Account Management, Strategic Partnerships, Sales Process, Enterprise Software, Direct Sales, Salesforce.com, Professional Services, Sales, Cloud Computing, Strategy, Selling, Sales Operations, Sales Management, Business Intelligence, Lead Generation
Education
Penn State University
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
AirStrip December 2014 - Present
AirStrip Technologies December 2011 - December 2014
WMS Gaming January 2010 - December 2011
WMS Gaming November 2008 - January 2010
Aspect August 2007 - August 2008
Motorola September 2005 - August 2007
WMS Gaming August 2002 - August 2005
Rockwell FirstPoint Contact 1999 - 2002
Skills
Software Development, Testing, Integration, Quality Assurance, Process Improvement, Project Management, System Testing, Operating Systems, Windows, Agile Methodologies, Software Engineering, Unix, Project Planning, Linux, Automation, Java, Product Design, Validation, Customer Support, Embedded Systems, C#, Visual Studio, XML, Test Automation, .NET, Software Quality..., SDLC, Test Planning, System Architecture, ClearCase, Scrum, Regression Testing, Web Services, Software Design, Hardware, JIRA, Microsoft SQL Server, TCP/IP, Android, SQL, C
Education
University of Illinois at Chicago 1997 — 2001
Bachelor of Science, Computer Engineering
salesforce.com January 2014 - Present
Doxo August 2011 - November 2013
Whitepages.com January 2011 - August 2011
Varolii September 2009 - August 2010
Conenza July 2008 - May 2009
Varolii Corporation July 2000 - December 2007
Aspect 1996 - 2000
KidSoft, Inc. 1994 - 1996
ROLM / IBM 1990 - 1994
Skills
SaaS, Enterprise Software, Go-to-market Strategy, Account Management, Salesforce.com, New Business Development, Product Management, Start-ups, Business Development, Marketing Strategy, Strategic Partnerships, Sales Management, Solution Selling, Cross-functional Team..., Training, Call Centers, Security, Entrepreneurship, Forecasting, Strategy, Product Marketing, Selling, Marketing, Telecommunications, CRM, Professional Services, Sales, Sales Operations, Mobile Devices, Lead Generation, Team Leadership, Channel
Education
California State University-Chico
BS
Lockheed Martin June 2004 - Present
Larscom April 2002 - October 2002
Aspect March 2000 - April 2001
Skills
Simulations, Test Equipment, Embedded Systems, PCB design, Software Documentation, Hardware Architecture, Circuit Design, Labview, Sensors, Analog, FCC, Antennas, FPGA, Digital Signal..., Orcad, Pspice
Education
Arizona State University
BSEE, Electrical, Electronics and Communications Engineering
Zebra Technologies June 2013 - Present
Motorola Solutions, Inc. June 2013 - November 2014
Motorola Solutions Inc. February 2012 - April 2014
Polycom November 2009 - December 2011
Siemens Enterprise Communications November 2007 - December 2009
Siemens Enterprise Communications October 2005 - September 2007
Rockwell FirstPoint January 2003 - October 2005
GlobalStreams February 2002 - December 2002
Pivotal Software July 2001 - February 2002
Aspect May 1998 - June 2001
Skills
Solution Selling, Business Alliances, SaaS, Unified Communications, Channel, Professional Services, Go-to-market Strategy, Strategic Partnerships, Cloud Computing, Enterprise Software, Managed Services, Strategic Alliances, Product Management, Sales Management, Telecommunications, Business Development, CRM, Channel Partners, Cross-functional Team..., Integration, Management, Sales Enablement, Partner Management, Salesforce.com, Sales Operations, Start-ups, Strategy
Education
Drake University 1980 — 1981
MBA, Business
Illinois Wesleyan University 1976 — 1980
BS, Business
Association of Strategic Alliance Professionals (ASAP)
CA-AM, Strategic Alliance Management
Genesys January 2015 - Present
Genesys May 2013 - Present
Genesys January 2012 - Present
West Corporation May 2011 - February 2012
Genesys, an Alcatel-Lucent Company April 2002 - May 2011
Aspect April 1999 - April 2002
BellSouth January 1996 - March 1999
Nortel January 1992 - January 1996
Skills
Enterprise Software, Complex Sales, CRM, Customer Experience..., Salesforce.com, Professional Services, Unified Communications, CXO level engagement, Strategy, SaaS, Management, Competitive Marketing..., Strategic Account Growth, New Product Roll Out, Successful Negotiation, Creative Strategy, Contact Centers, Strategic Partnerships, Cloud Applications, Global Business..., Channel, google, CX, Google for Work, Omni Channel, IBM Smarter Commerce, Social Selling, Go-to-market Strategy, Cloud Computing
Education
University of Florida 1986 — 1990
Bachelor of Science, Health and Human Performance
University of Hartford 1984 — 1986
Associate of Arts, Liberal Arts and Sciences
Call Design June 2014 - Present
Aspect Software December 2012 - Present
Calabrio, Inc November 2010 - December 2012
Aspect November 2006 - November 2010
Aspect Software June 1999 - September 2006
Aspect Software June 1999 - September 2000
Jackson Hewitt Tax Service May 1990 - May 1999
Skills
Software Implementation, Business Analysis, Hands-on Training, Databases, Forecasting, Training, Unified Communications, Workforce Management, Call Center, Enterprise Software, Solution Selling, Call Logging, VoIP, Sales Engineering, Salesforce.com, Pre-sales, Contact Centers, Call Centers, Technical Support, Professional Services, Product Management
Education
Middle Tennessee State University 1992 — 1995
Bachelor of Music, Vocal Performance
Vanderbilt University 1986 — 1990
BA, Economics, Russian Studies
Aspect Software January 2014 - Present
Aspect Software 2000 - Present
Aspect Software (fka Rockwell FirstPoint Contact/Electronic Commerce, Concerto Software) 2000 - Present
Concerto Software (Aspect Software) 2000 - Present
Aspect February 2001 - December 2013
Skills
Enterprise Software, IVR, Unified Communications, Managed Services, Telephony, Contact Centers, Sales Engineering, SaaS, ACD, CTI, Pre-sales, Professional Services, SharePoint, Microsoft Technologies, Avaya, Business Analysis, Call Centers, Video Conferencing, Vendor Management, Solution Architecture, CRM, VoIP, Salesforce.com, Cloud Computing, IP, Workforce Management, Telecommunications, Solution Selling, Unified Messaging, System Deployment, TCP/IP, Call Logging, Cisco Technologies, Data Center, Service Delivery, WAN, Lync, Disaster Recovery, Channel Partners, SIP, Integration, Software Industry, Virtualization, Cisco Call Manager, Network Architecture, Customer Experience, Lync Server 2010, Servers, Wireless, Consulting
Education
University of Phoenix 1999 — 2001
BS/BIS, Information Systems
Cochise Community College 1992 — 1994
AA, General Education
City Of Chanhassen November 2014 - Present
Crown College September 2013 - Present
Schools of Eastern Carver County September 2012 - Present
Chanhassen Red Birds Amateur Baseball Organization April 2010 - Present
City of Chanhassen January 2011 - December 2014
US Census Bureau March 2010 - November 2010
Aspect April 2009 - April 2010
Spanlink Communications September 1998 - March 2009
Spanlink Communications 1998 - March 2009
Open Text May 1997 - July 1998
Skills
Solution Selling, Enterprise Software, Strategic Partnerships, Leadership, Call Center, SaaS, Sales, Account Management, Strategic Planning, Business Development, Contract Negotiation, Strategy, New Business Development, Cross-functional Team..., Program Management, Call Centers, Product Management, Public Relations
Education
University of Minnesota - Carlson School of Management 1977 — 1991
BS-Business
Tennessee Tech University July 2004 - Present
member of NAFSA and TAIE 2004 - 2007
INTRAX English Institute 1997 - 2002
World Studies Group 1997 - 2002
INTRAX 1997 - 2002
Intrax English Institute 1997 - 2002
3i 1997 - 2002
Pacific English Academy 1996 - 1997
ASPECT 1995 - 1997
ASPECT 1995 - 1997
Skills
Teaching, Student Affairs, Curriculum Design, International Students, ESL, International Education, Higher Education, Staff Development, Curriculum Development, Event Planning, Research, Intercultural..., Academia, Program Development, Admissions, Immigration Law, Grant Writing, Public Relations, Academic Advising, Adult Education, Nonprofits, Tutoring, University Teaching, Student Recruiting, Recruiting, Student Development, Public Speaking, Educational Leadership, Social Media, Community Outreach, Career Counseling, Student Counseling, Higher Education...
Education
University of Tennessee-Knoxville 1995 — 1997
Master of Science (MS), Curriculum and Instruction
Salem International University 1992 — 1995
BS, Liberal Arts
Six Red Marbles May 2014 - Present
Six Red Marbles April 2012 - May 2014
Harvard Graduate School of Education June 2008 - April 2012
Simmons College September 2007 - June 2008
Simmons College October 2005 - September 2007
Boston University 2003 - 2005
UMass Boston 2002 - 2004
Aspect 1998 - 2001
Skills
Instructional Design, Learning Experience..., Leadership, E-Learning, Consulting, Distance Learning, Team Building, Team Leadership, Pedagogy, Higher Education, Rapid Prototyping, Curriculum Design, Blended Learning, Staff Development, Learning Management, Teaching, Adult Education, Content Development, Instructional Technology, Curriculum Development, Needs Analysis, Instructor-led Training, Classroom, Program Management, Nonprofits, ESL, Research, Content Management, Educational Technology, Multimedia, Academic Publishing, Social Media, K-12, Technology Needs..., Teacher Training, Fundraising, ADDIE, Learning Management..., Consultations, Publishing, Faculty Development, Technical Writing
Education
University of Massachusetts Boston 2002 — 2004
MEd, Instructional Design
Wheaton College 1992 — 1997
BA with Honors, English Language and Literature/Letters
The Rivers School 1988 — 1992
Aspect December 2010 - Present
Finance February 1990 - October 2010
Skills
Drummer, Stand-up Comedy, Motorcycle, Customer Acquisition, Sales Operations, Customer Experience, Data Mining, Drums, Vendor Management, Analytics, Salesforce.com, Program Management, Call Centers, Call Center, Banking, CRM, Product Management, Recording, Business Analysis, Project Management, Entertainment, Process Improvement, Customer Satisfaction, Strategic Partnerships, Marketing, Sales, Database Administration, Troubleshooting, Financial Services, Data Warehousing, Data Modeling, Team Building, Customer Service, Enterprise Software, Integration, Databases, SaaS
Education
UCSC 1984 — 1987
Economics
Valley Forge Military Academy & College 1981 — 1984
Diploma, High School
Global Village Hawaii August 2012 - Present
New England School of English May 1995 - July 2012
ASPECT January 1995 - July 1995
EF Institute July 1994 - December 1994
Digital Equipment Corporation October 1974 - May 1993
Navy 1965 - 1993
Skills
Business English, Teaching, Teaching English, ESL, EFL, TOEIC, Foreign Languages
Education
English International 1994 — 1994
CTEFLA - RSA/Cambridge Certificate in TEFL to Adults, EFL
Columbia College (NY) 1965 — 1970
BA, Economics
NESE
Lanyon March 2014 - Present
ACTIVE Network (Merged with Lanyon) July 2013 - Present
ON24 January 2011 - June 2013
Spinitar November 2005 - February 2011
RightNow Technologies January 2005 - December 2005
Aspect September 1999 - December 2004
Shur Sales August 1997 - September 1999
Skills
SaaS, Salesforce.com, CRM, Digital Signage, Virtual Environment, Enterprise..., Webinars, Video Conferencing, Direct Sales, Standardization, Solution Selling, Customer Acquisition, Account Management, Enterprise Software, Cloud Computing, Webcasting, B2B, Demand Generation, New Business Development, Sales Operations, Management, Sales
Education
Indiana University Bloomington 1982 — 1986
BA, Telecommunications, Advertising
Aspect January 2014 - Present
Support Network for Battered Women 2003 - Present
STRe Solutions August 2008 - 2009
Mountain View High School 2005 - 2007
Concord Property Management 2002 - 2003
State Securities Insurance Corporation 2000 - 2002
Skills
Conflict Management, Recruiting, Fundraising, Interviews, Talent Acquisition, Community Outreach, Time Management, Team Building, Social Networking, Sourcing, Nonprofits, Management, Human Resources, Start-ups, Leadership, Customer Service, Marketing, Program Management, Business Development, Strategic Planning
Education
Foothill College 2006 — 2008
AA, Psychology
Foothill College
Psychology
RMS March 2007 - October 2010
White Rose Digital January 2004 - March 2007
UTStarcom May 2003 - December 2003
Business Objects March 2002 - May 2003
Inktomi October 1999 - December 2000
Aspect April 1999 - October 1999
Pcom February 1998 - April 1999
Crosman February 1994 - March 1997
Harris RF Communications March 1991 - October 1993
Skills
Product Management, SaaS, Salesforce.com, Management, Sales Operations, Leadership, Pricing, CRM, Finance, Mergers & Acquisitions, Selling, Software Documentation, Start-ups, Cross-functional Team..., Accounting, Enterprise Software, Analytics, Strategic Partnerships, Strategy, Business Intelligence, Business Development
Education
Rochester Institute of Technology 1987 — 1991
BS, International Business Management
Sheffield Hallam University 1990 — 1990
International Studies, International Business Exchange Program
Cornell University 1989 — 1990
Certificate, Japanese Language
Pittsford Sutherland High School 1982 — 1985
Jefferson Road Elementary School
Nextest Systems Corporation January 2006 - Present
Teradyne December 1996 - March 2006
Zack Electronics June 1997 - October 1997
Electroglas May 1996 - June 1997
Aspect 1996 - 1997
Ansa Staffing October 1996 - December 1996
Celeleritek 1992 - May 1996
Canteen Service Co. 1989 - 1991
Skills
Manufacturing, Test Engineering, Electronics, Semiconductors, Test Equipment, MRP, Software Documentation, Unix, Engineering, Product Engineering, Microsoft Office, Testing, Process Improvement, Mixed Signal
Education
Mission College 1992 — 1993
Associate's Degree
West Valley College 1988 — 1989
Associate's Degree
Del Mar High School 1984 — 1988
N/A
Tobolsky & Wachsler CPAs, LLC 2008 - Present
Deloitte 2005 - 2008
South End Federal Credit Union 2004 - 2005
Solutions at Work 2002 - 2003
Chelsea Neighborhood Housing 2001 - 2002
Jane Getter, CPA 2001 - 2001
LamarTech LLC 1999 - 2001
Greater Boston Interfaith Organization (GBIO) 1997 - 2001
Jewish Community in Malden MA 1998 - 2000
Aspect 1998 - 1999
Skills
Accounting, Auditing, Tax, Massachusetts Film Tax..., Non-profits, Tax Services, MA Film Tax Credit
Education
Southern New Hampshire University 2003 — 2008
MS, Community Economic Development
Babson College - Franklin W. Olin Graduate School of Business 1991 — 1999
MBA
University of Massachusetts Lowell 1981 — 1985
BA, Mathematics, Computer Science
Sharon 1977 — 1982
Asurion November 2010 - Present
Edgenet April 2007 - November 2010
Edgenet April 2007 - March 2009
Aspect Software May 2006 - April 2007
Aspect June 2003 - May 2006
ClientLogic November 2002 - March 2003
DuPont June 2001 - August 2001
Sprint PCS December 1999 - June 2000
TCS Management Group, Inc June 1997 - November 1999
Skills
SDLC, SaaS, Strategy, Product Management, Strategic Partnerships, Cross-functional Team..., Management, Product Marketing, Leadership, Analytics, Product Lifecycle..., Mobile Devices, Management Consulting, Enterprise Software, Business Development, Marketing Strategy, Scrum, Software Development, Start-ups, Go-to-market Strategy, Agile Methodologies
Education
Duke University (Fuqua School of Business) 2000 — 2002
MBA, Marketing
Vanderbilt University 1993 — 1997
BA, Psychology & German
Penncrest High School 1989 — 1993
General Preparatory, Class Valedictorian
Accenture October 2010 - Present
ACS (now Xerox) 2003 - 2010
Aspect 1999 - 2002
Oracle 1996 - 1999
EDS February 1986 - February 1996
Skills
Adobe Creative Suite, 2D, Graphics, Web Design, User Interface, Flash, Graphic Design, Illustrator, Photoshop, 3D, Marketing Communications, Social Media, User Interface Design, Newsletters, InDesign, Video, Multimedia, Dreamweaver, HTML, Logo Design, User Experience, Corporate Branding, Marketing, Digital Media, Email Marketing, Content Management, Creative Direction, Advertising, Animation
Education
University of North Texas 1980 — 1982
Bachelor of Arts, Music
Seattle Pacific University 1977 — 1979
Biology and Music
Aspect July 1996 - June 2012
Formerly at Aspect July 1996 - June 2012
Skills
System Architecture, IVR, Unified Communications, ACD, CTI, VXML, Call Routing, Integration, Speech Recognition, Genesys, Cross-functional Team..., Workforce Management, RTP, Cloud Computing, SaaS, Sales Engineering, TCP/IP, Pre-sales, Management, Operating Systems, Cisco Technologies, Switches, Solution Architecture, IP, System Deployment, Professional Services, Linux, Technical Support, IP PBX, Video Conferencing, Firewalls, Solaris, Cisco Call Manager, VMware, Servers, Disaster Recovery, Databases, Troubleshooting, Data Center, Hardware, Vendor Management, Solution Selling, Virtualization, Windows Server, Lync, WAN, Networking, Routers, Unix, IIS
Education
St. Petersburg College 1984 — 1986
computer Science
Young's Market Co. May 2005 - April 2006
ITP November 2002 - December 2003
Oak Lawn Marketing June 2000 - October 2001
Aspect December 1991 - April 1999
Custom Technology Corp. May 1989 - October 1991
Telenova December 1987 - December 1989
ROLM May 1979 - December 1987
Skills
MySQL, XML, Software Development, Databases, Integration, HTML, Linux
Education
Yamasa Institute - Okazaki, Japan 1999 — 2000
JLP - III, Japanese Language
The University of Texas at Austin 1977 — 1979
BA, Computer Science
McGill University 1974 — 1977
BA, Anthopology
hybris software June 2015 - Present
Oracle July 2014 - Present
Oracle November 2012 - July 2014
Aspect November 2007 - October 2012
FAST Search & Transfer, Inc. September 2006 - October 2007
Aspect Software July 2002 - September 2006
Cerida Corporation December 1998 - July 2002
Cerida Corporation July 1998 - January 2002
Skills
Business Development, Lead Generation, Enterprise Software, Account Management, ECommerce, Enterprise Search, Customer Experience, Prospecting Skills, Strategy, Salesforce.com, Contact Center..., Telecommunications, E-commerce, Consulting, Professional Services, CRM, Data, Cloud Computing, Sales, Management, Sales Management, Call Centers, Analytics, Selling, RFP, Sales Operations, SaaS, Strategic Partnerships, B2B, Multi-channel Marketing, Marketing, Sales Process, Integration, Solution Selling, New Business Development, Leadership, Program Management, Go-to-market Strategy
Education
University of Massachusetts, Amherst 1981 — 1985
Bachelor of Arts and Sciences, Communications
LeanKit July 2013 - Present
LeanKit September 2012 - July 2013
Aspect April 2011 - July 2012
Aspect October 2007 - April 2011
St Pius X Classical Academy August 2006 - August 2007
Brumfield-Gilstrap Communications February 2005 - May 2006
American Bank Note Company April 2003 - February 2005
self July 2002 - April 2003
Skills
Writing, Troubleshooting, Research, Editing, Adobe FrameMaker, QuarkXPress, Scribus, Adobe Acrobat, Microsoft Office, Microsoft Word, Microsoft Excel, Google Docs, HTML, QuickBooks, Quicken, Moneydance, Windows, GNU/Linux, Debian, Ubuntu, Windows Remote Desktop, Workforce Management, Aspect Workforce..., Aspect Quality..., Computer Hardware, Home Networking, Process Improvement, Business Process..., Desktop Publishing, FrameMaker, Call Centers, Software Documentation, Cross-functional Team..., SQL, Technical Support, SharePoint, Technical Writing
Education
The Catholic University of America 2000 — 2002
graduate program in Medieval and Byzantine Studies
Maryville College 1996 — 2000
Bachelor of Arts, English
Digital Air Strike 2010 - Present
Granite Construction 2008 - 2010
Codexis (Pre-IPO) 2008 - 2008
Force10 Networks (Pre-IPO) 2006 - 2008
Aspect 2003 - 2006
Immersion Corporation 1999 - 2003
Skills
Revenue Recognition, Sarbanes-Oxley Act, SEC filings, Financial Reporting, Accounting, US GAAP, GAAP
Education
San Jose State University 2011 — 2013
MST, Taxation
University of Southern California
BS, Finance
Randstad USA May 2015 - Present
Beazer Homes November 2010 - March 2015
Cbeyond (now Birch Communications) December 2009 - October 2010
CompuCredit (now Atlanticus) October 2004 - November 2009
Docucorp International (now Oracle) February 2001 - September 2004
NetRail (no longer in business) August 2000 - January 2001
Aspect January 2000 - August 2000
Skills
Business Analysis, SDLC, Project Management, CRM, Vendor Management, Strategy, Process Improvement, Disaster Recovery, Integration, Program Management, Requirements Analysis, Software Development, PMO, Management, Agile Methodologies, Contract Negotiation, Quality Assurance, Project Portfolio..., Telecommunications, Information Technology, IT Operations Management, Salesforce.com, IT Operations, Leadership, IT Strategy, Agile Project Management, Capital Budgeting, Conflict Management, Conflict Resolution, Global Sourcing, ITIL Certified, Problem Management, Team Building, Project Governance, Risk Management, IT Management, Supplier Negotiation, Business Process..., Business Intelligence, PMP, Governance, Business Process, Requirements Gathering, SaaS, Software Project..., Enterprise Software, ERP, Resource Management, Systems Analysis, Cloud Computing
Education
Georgia Institute of Technology 1994 — 1999
BS, Computer Science
Arbor Networks August 2012 - Present
IBM Internet Security Solutions September 2011 - August 2012
Nivis November 2009 - September 2011
IBM Internet Security Systems April 2005 - November 2009
IBM 2004 - 2005
Aspect 1999 - 2004
Skills
Agile Methodologies, Account Management, PMP, Risk Management, Product Requirements, Project Management, Product Management, Wireless, Integration, Management, Leadership, Program Management, SaaS, Process Improvement, Project Planning, Quality Assurance, Cross-functional Team..., Enterprise Software, Marketing, Telecommunications, Security, Cloud Computing
Education
University of Maryland University College 2011 — 2014
Master of Science (MS), IT Management - specializing in Program Management
University of Maryland University College 2011 — 2014
Master of Business Administration (MBA)
University of West Georgia 1989 — 1993
BA, English
Varolii October 2006 - April 2012
PAR3 Communications 2005 - April 2012
Aspect 1997 - 2005
IBM October 1979 - October 1997
Skills
IVR, SOAP, PL/SQL, SaaS, Enterprise Software, Cloud Computing
Education
San Jose State University 1970 — 1973
BS, Industrial Administration
Saint Vincent de Paul High School 1960 — 1964
HS
St Vincent High School 1960 — 1964
Aspect Software September 2013 - September 2014
Aspect Software December 2012 - September 2013
Aspect Software January 2012 - December 2012
Aspect Software February 2009 - January 2012
Davox/Concerto/Aspect Communications February 2000 - February 2009
Aspect Software February 2000 - February 2009
Aspect 1999 - January 2009
New Horizons Computer Learning Center 1997 - 1999
Skills
CTI, IVR, ACD, Telephony, Contact Centers, Unified Communications, Telecommunications, VoIP, Avaya, Call Center, Call Logging, Switches, Troubleshooting, System Deployment, Call Centers, Cloud Computing, Enterprise Software, Integration, Data Center, IIS, Servers, VMware ESX, VMware, SharePoint, Networking, Hardware, Linux, Video Conferencing, Firewalls, Technical Support, Professional Services, Solution Selling, Virtualization, Cisco Call Manager, Vendor Management, Operating Systems, Software Documentation, System Administration, Testing, Management
Education
Boston University
Bachelor of Science (B.S.), Education
Craztech July 2010 - November 2013
Aspect November 2007 - July 2010
Intelometry October 2005 - October 2007
SDG Solutions January 2001 - October 2005
Stinger Industries January 2002 - January 2003
Skills
New Business Development, Management Consulting, Training & Development, Professional Services, Brand Development, Team Building, Software Project..., Web Design, Server Management, Network Administration, Desktop Management, Process Consulting, Business Process Design, Business Process..., Leadership Development, Goal Development, Project Planning, Resource Management, Forecasting Models, Capacity Planning, Technology Integration, Network Design, Desktop Support, SQL Server, Web Servers, Active Directory, Microsoft CRM, Disaster Recovery, Business Systems, Small Business..., Technical Support, Microsoft SQL Server, Call Centers, Contact Centers, Managed Services, Management, Cloud Computing, IIS
Education
Middle Tennessee State University 2000 — 2002
Industrial Organizatioal Psychology
Lackland August 2009 - Present
Old Dominion University January 2006 - January 2009
Best Western - Harrisonburg 2005 - 2005
ASPECT 2003 - 2003
Skills
Public Speaking, Editing, Higher Education, Adult Education, Curriculum Development, Student Affairs, Teaching, Government, E-Learning, Staff Development, Teacher Training, Educational Leadership, Event Planning, Blogging, Critical Thinking, English, International Relations, PowerPoint, Student Development, Teaching English as a..., Creative Writing, Leadership, Non-profits, Copywriting, Spanish, Program Development, Educational Technology, Lecturing, Volunteer Management, Curriculum Design, ESL, Instructional Design, Fundraising, Leadership Development, Community Outreach, Tutoring, Lesson Planning, Proofreading, Research, Literacy, International Education, Intercultural...
Education
University of Central Florida 1999 — 2001
MA, TESOL
Eckerd College 1995 — 1997
Bachelor of Arts (BA), Spanish Language and Literature
Seton Hill University 1990 — 1995
Music Ed and Spanish
Georgia Northwestern Technical College July 2014 - Present
Georgia Northwestern Technical College July 2013 - July 2014
Dalton State College September 2011 - June 2013
Whirlpool Corporation November 2009 - February 2011
Whirlpool Corporation January 2008 - November 2009
aspect 2001 - 2007
Skills
Workforce Management, Call Center, Process Improvement, Customer Experience, Call Center Development, Team Leadership, Cross-functional Team..., Project Management, Customer Satisfaction, Contact Centers, Six Sigma, Strategic Planning, Operations Management, CRM, Outsourcing, Call Centers, Training, Management
Education
Jacksonville State University 1989 — 1994
Bachelor of Arts (B.A.), Double Major: Spanish and French
Jacksonville State University
Aspect Software June 2002 - Present
Aspect 1996 - Present
Aspect Software 2002 - August 2012
Skills
IVR
Education
University of New Hampshire 1986 — 1991
Wells Fargo March 2014 - Present
Aspect April 1999 - March 2014
Aspect Software April 1999 - March 2014
CenterForce Technologies April 1999 - March 2014
Aspect Software (a.k.a Concerto Software or Melita Inc.) 1999 - March 2014
Vericom Systems 1996 - 1999
Skills
Unified Communications, Contact Centers, Telecommunications, Linux, Windows, Unix, Cisco Technologies, ACD, Call Center, VMware, System Deployment, Call Logging, Switches, Disaster Recovery, Cisco Call Manager, IP, CTI, Enterprise Software, Call Routing, Solution Selling, Software Development, SaaS, Professional Services, Operating Systems, Servers, Integration, Vendor Management, Call Centers, Routing, Solution Architecture, TCP/IP, Cloud Computing, ITIL, Solaris, Troubleshooting, Firewalls, Unified Messaging, Data Center, Networking, Sales Engineering, IP PBX, Video Conferencing, Workforce Management, WAN, Lync, Routers, Managed Services, Technical Support, Customer Service, VPN
Education
The Johns Hopkins University 1994 — 1996
masters, Telecommunications
J. Jablonskio vidurine mokykla
Retired January 2012 - Present
Genesys July 2011 - January 2012
Genesys March 2009 - July 2011
Genesys Telecommunications Laboratories, Inc. 2005 - December 2007
Genesys March 2002 - March 2005
Aspect 1996 - 1999
Aspect Communications 1996 - 1999
Aspect Telecommunications 1996 - 1999
Education
California Polytechnic State University-San Luis Obispo 1984 — 1989
Bachelor of Arts (B.A.), Communications
Healthways, Inc May 2007 - Present
AIM Healthcare Service Inc. 2006 - 2007
AIM Healthcare 2006 - 2007
Aspect Communications 1997 - 2003
Aspect 1997 - 2003
Skills
Healthcare Information..., Business Development
Education
Vanderbilt University - Owen Graduate School of Management 2003 — 2005
MBA, Strategy
Davidson College 1993 — 1997
Aspect Software July 2010 - Present
Aspect 2010 - 2013
Aspect Software 2010 - 2013
C@T Computer Training and Consulting 1995 - 2012
CaT Computer Training LLC June 2006 - July 2010
Strategic Technologies June 2005 - June 2006
Quilogy March 2000 - June 2006
Quilogy 2000 - 2005
GE Capital 1998 - 1999
AON 1990 - 1998
Skills
Oracle, Linux, Unix, MySQL, SharePoint, System Administration, Business Analysis, .NET, Troubleshooting, Project Management, Microsoft SQL Server, Software Development, SQL, Account Management, Training, Java, Cloud Computing, Databases, Database Administration, Enterprise Software, Database Design, SDLC, Integration, Requirements Analysis, Data Warehousing, Visio, Data Modeling, Disaster Recovery
Education
University of Missouri-Saint Louis 1973 — 1978
Bachelor of Science (BS), Biochemistry and Molecular Biology
Augustinian Academy 1969 — 1972
Aspect Communications October 2000 - May 2001
Aspect 2000 - 2001
Onix Networking Corp. February 1995 - June 2000
International Systems Marketing May 1993 - February 1995
Education
Salisbury University - Perdue School of Business 1988 — 1991
Symon Communications January 2007 - April 2010
Aspect 1988 - 2000
Aspect Telecommunications 1988 - 2000
Aspect Communications 1987 - 2000
Education
Northeastern University 1981 — 1987
Aspect Software May 2007 - Present
Aspect 2007 - Present
Jennie Stuart Medical Center January 1993 - April 1997
Skills
Troubleshooting, Telephony, Unified Communications, IVR, System Deployment, Data Center, SaaS, Cloud Computing, Disaster Recovery, VoIP, Operating Systems, Software Documentation, CTI, Technical Support, Integration, VMware, Contact Centers, SIP, Workforce Management, Call Centers, Enterprise Software, Windows Server, ACD, Hardware, TCP/IP, Databases
Education
Murray State University 2004 — 2006
Bachelor’s Degree, Information Technology
PTP October 2014 - Present
Nuance Communications October 2007 - October 2014
Varolii October 2007 - October 2014
Rockwell Collins 2007 - 2007
Logicalis 2005 - 2007
Method IQ 2003 - 2005
Parnova, LLC January 2001 - November 2003
S2 Systems, Inc. July 1986 - November 2001
Aspect 2000 - 2001
Skills
Contact Centers, Sales, Integration, Software Development, Solution Selling, Business Development, Managed Services, Consulting, Product Managers, SaaS, Salesforce.com, Lead Generation, Channel Partners, IVR, Unified Communications, Product Management, Telecommunications, Team Leadership, Financial Services, Sales Management, Pre-sales, Software Industry, Enterprise Software, Professional Services, Management, ACD, Sales Operations, Sales Engineering, IP, Selling, Sales Enablement, Business Alliances, CRM, Customer Service, Go-to-market Strategy, SDLC, Cloud Computing, Process Improvement, Demand Generation, Telephony, Strategy, Strategic Partnerships, Cross-functional Team..., Start-ups, Business Intelligence, Business Analysis, New Business Development, Call Center, Product Marketing, Account Management
Education
University of Louisiana at Lafayette 1981 — 1986
Bachelor of Science (B.S.), Computer Science and Mathematics Minor
Raytheon April 2007 - Present
Aspect software/Voicetek April 1996 - March 2007
Aspect 1995 - 2007
Raytheon July 1989 - May 1995
Intermetrics January 1988 - June 1989
Intermetrics 1988 - 1989
Intermetrics 1988 - 1989
Skills
Software Engineering, ClearCase, Agile Methodologies, Testing, Integration, System Architecture, Software Design
Education
University of Massachusetts Lowell 1983 — 1987
BSEE, Engineering
Pindrop Security August 2015 - Present
NICE Systems August 2013 - June 2014
Aspect Software May 2006 - August 2013
XO Communications June 2003 - May 2006
Aspect Communications August 2000 - August 2002
Aspect 2000 - 2002
DMW 1997 - 2000
DMW Worldwide 1997 - 2000
TCI 1993 - 1997
Fortran 1988 - October 1992
Skills
ACD, Call Centers, Call Center, Contact Centers, Enterprise Software, IVR, Integration, Visio, SDLC, Unified Communications, Process Improvement, Pre-sales, Business Analysis, VoIP, CTI, Agile Methodologies, Vendor Management, Software Project..., Telephony, Requirements Analysis, Cloud Computing, PMP, Telecommunications, Workforce Management, SaaS, Program Management, Business Intelligence, System Deployment, SIP, Professional Services, MS Project, Microsoft SQL Server, Solution Architecture, SharePoint, CRM, Software Development
Education
University of Phoenix 1999 — 2002
BSMIS, Computer Information Systems
Northern Virginia Community College 1986 — 1990
DoD Contractor January 2014 - Present
Wyle August 2012 - January 2014
Aspect September 2011 - June 2012
Raytheon Technical Services Company October 2010 - June 2011
Lockheed Martin Information Technology May 2007 - September 2010
Philips July 2006 - August 2007
Medica Corporation 1999 - 2006
Skills
Windows, Software Engineering, Cross-functional Team..., Computer Security, Troubleshooting, SharePoint, Integration, IT Management, Software Development, Networking, Security Clearance, System Administration, Virtualization, Computer Hardware, Security, Java, SAP, Disaster Recovery, CompTIA Security+
Education
Boston University
Computer Science
Syngenta Seeds November 2005 - Present
Syngenta Seeds August 1998 - November 2005
Aspect 1996 - 1998
UB Networks 1989 - 1996
Skills
SAP, Microsoft Excel, Budgets, Financial Analysis, Forecasting, Cost Accounting, Accounting, Project Planning, Finance, Variance Analysis, Managerial Finance, Sarbanes-Oxley Act, Internal Controls, Financial Reporting
Education
San Jose State University 1984 — 1989
BA, Accounting
Gunderson HS
The Linden Centre: Yunnan, China April 2008 - Present
Embark 1998 - 2001
Aspect June 1990 - December 1995
Education
Stanford University 1988 — 1990
MA, Asian History
Nanjing University 1987 — 1988
Hopkins Nanjing, Sinology
University of Illinois at Urbana-Champaign 1986 — 1987
MS
Bemis Associates January 2011 - Present
Hewlett-Packard May 2003 - December 2010
Aspect 2003 - 2005
PakNetX 2001 - 2005
Davox 1989 - 2005
Seagate Software 1989 - 2005
Calypso 1989 - 2005
Bemis Associates 2002 - 2003
Education
Franklin Pierce University 1990 — 2004
Barton Family Funeral Service March 2008 - Present
White Sulphur Springs School District 2006 - 2007
Aspect March 2005 - August 2006
Skills
Teaching
Education
National University, San diego, California 2002 — 2004
Master of Science, Guidance Counseling
Montana State University-Bozeman
Bachelor of Science, Science Education
First Solar 2014 - Present
First Solar 2011 - 2014
SPG Solar 2009 - 2011
Private Business Owner 2001 - 2008
Aspect 1999 - 2001
City of Tucson 1997 - 1999
US Navy 1992 - 1997
Skills
Renewable Energy, Solar Energy, Energy Efficiency, Energy, Alternative Energy, Wind, Energy Management, Power Generation, Engineering, Project Management, Photovoltaics, Sustainability, Program Management, Contract Management, Project Planning
Education
PMI
PMP
University of Arizona
BS, Mechanical Engineering
University of Phoenix
MA, Business Administration
Aspect Software October 2012 - Present
Aspect Software July 2011 - Present
Aspect May 2009 - Present
Aspect November 2011 - July 2012
Aspect Software May 2009 - November 2011
Aspect Communications October 2001 - August 2004
International Business Studies March 1994 - May 2000
Unisys Italia July 1999 - December 1999
South Carolina Export Consortium October 1998 - July 1999
Megatrade International July 1997 - May 1998
Education
University of South Carolina-Columbia 1998 — 2000
Graduate, International Business
PUC-SP 1986 — 1989