SBC/Ameritech Company
Industry: Telecommunications company
DescriptionAT&T Teleholdings, Inc., formerly known as Ameritech Corporation, is an American telecommunications company that arose out of the 1984 AT&T divestiture. Ameritech was one of the seven Regional Bell Operating Companies that was created following the breakup of the Bell System. CEO: Joe Walkoviak (Mar 2002–) Headquarters: Chicago, IL Founded: 1983 Acquisition date: October 8, 1999 Parent organizations: AT&T Corporation (1983), AT&T (1999–) Subsidiaries: Pacific Bell, Indiana Bell, Ohio Bell, Wisconsin Bell,
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SBC/Ameritech Employees
AT&T July 2008 - Present
AT&T January 2006 - June 2008
SBC August 2005 - December 2005
SBC January 2004 - July 2005
SBC/Ameritech 1999 - 2004
Anixter 1995 - 1999
Skills
Managed Services, Telecommunications, VoIP, Unified Communications, Solution Selling, Wireless, Cloud Computing, MPLS, Data Center, SaaS, IP, Professional Services, Mobile Devices, Direct Sales, Enterprise Software, WAN, Vendor Management, Strategic Partnerships, Cisco Technologies, Security, Consulting, Sales Management, Channel, Call Centers, Outsourcing, Selling, Channel Partners
Education
San Jose State University
BS, Business Management
Cuyhoga Community College 2007 - Present
TCPI May 2001 - December 2006
Tiffin University May 2001 - December 2006
SBC/Ameritech 1976 - 2001
Skills
Leadership, Small Business, Entrepreneurship, Management, Business Planning, Public Speaking, Teaching
Education
Baldwin-Wallace College 1985 — 1986
Master of Business Administration (M.B.A.)
Bowling Green State University
Bachelor's degree, Statistics
Aon Hewitt April 2014 - Present
Health Care Service Corporation April 2012 - January 2014
Health Care Service Corporation June 2006 - April 2012
Orbitz, LLC February 2005 - May 2006
W.W. Grainger, Incorporated December 2001 - February 2005
Rust-Oleum Corporation March 2000 - December 2001
SBC/Ameritech July 1996 - March 2000
Skills
Analytics, Cross-functional Team...
Education
University of Chicago Graduate School of Business
Master of Business Administration, Strategy, Marketing & Organizational Behavior
Kent State University
Bachelor, Business Administration; Marketing
DePaul University
Cisco Systems April 2015 - Present
Cisco Systems July 2009 - March 2015
Cisco Systems July 2004 - July 2009
Cisco Systems May 2001 - July 2004
Cisco Systems October 2000 - May 2001
SBC/Ameritech 1998 - 2000
JWT January 1996 - January 1998
Skills
Unified Communications, Professional Services, Contract Management, Global Sourcing, Global Business..., Global Operations, South America, Channel Strategy, Information Security..., IT Compliance, Wireless Networking, Managed Services, Cloud Computing, IT Outsourcing, ITIL v3 Foundations..., Enterprise Software, Business Intelligence, IT Service Management, Cloud Computing IaaS, Cisco Technologies, IaaS, Solution Selling, Channel Partners, Data Center, Business Alliances, Sales Enablement, PaaS, IT Project & Program..., IT Project..., Telecommunications, Strategy
Education
Michigan State University - The Eli Broad Graduate School of Management 2005 — 2007
MBA, Business Administration and Management, General
Marquette University 1990 — 1994
Bachelor of Arts (B.A.), Business/Corporate Communications
Astellas Pharma December 2013 - Present
Takeda Pharmaceuticals July 2011 - November 2013
Takeda Pharmaceuticals North America, Inc. March 2010 - July 2011
Takeda Pharmaceuticals North America, Inc. July 2008 - March 2010
TAP Pharmaceuticals (now Takeda Pharmaceuticals North America, Inc.) November 2007 - July 2008
TAP Pharmaceuticals, Inc. (now Takeda Pharmaceuticals North America, Inc.) August 2005 - 2007
Sears May 2003 - August 2005
SBC/Ameritech May 1998 - May 2003
McMaster-Carr 1996 - 1998
Skills
PMP, Cross-functional Team..., Strategic Sourcing, Change Management, Project Management, Process Implementation, Pharmaceutical Industry, Vendor Management, Process Improvement, Program Management, Contract Negotiation, Supply Chain, Strategic Planning, Procurement, Product Launch, Team Leadership, Product Development, Project Portfolio..., Strategy, Leadership, Marketing, Team Building, Project Planning, Management, Budgets, Training, Negotiation, Pricing, Purchasing, Sourcing, Logistics, Sales, Sales Operations, Product Management, Supply Management, Business Planning, Competitive Analysis
Education
University of Illinois 1994 — 1996
MBA, Marketing & HR
Northwestern University 1990 — 1994
BMusic, Violin Performance & Communication Studies
Berkshire Hathaway HomeServices Michigan Real Estate February 2010 - Present
AT&T Operations, Inc. January 2004 - January 2010
SBC Operations, Inc January 2002 - January 2004
SBC/Ameritech January 2000 - January 2002
SBC Operations, Inc January 2000 - January 2002
SBC/Ameritech January 1997 - January 2000
Polycom 1998 - 1999
Skills
Contract Negotiation, Client-centric, Vendor Management, Financial Accounting, Marketing Communications, Product Management, Product Marketing, Sales, Strategic Planning, Competitive Analysis, Real Estate, Leadership, Business Development, CRM
Education
Keller Graduate School of Management of DeVry University 2000 — 2001
Master of Information Systems, Information Systems
Michigan State University 1977 — 1982
Bachelor of Science, Sociology
Hewlett-Packard March 2014 - Present
SnapLogic April 2012 - September 2013
Websense January 2011 - April 2012
Voltage Security July 2005 - January 2011
HP Software - Mercury December 2004 - June 2005
BEA Systems October 2003 - November 2004
BEA Systems November 1998 - October 2003
HP/Compaq May 1995 - November 1998
SBC/Ameritech April 1989 - May 1995
Skills
Enterprise Architecture, SaaS, Enterprise Software, Solution Selling, Channel, Professional Services, Direct Sales, Strategy, Security, Business Intelligence, Integration, Big Data, Network Security, IT Strategy, Complex Sales, Selling, Product Marketing, Telecommunications, Start-ups, Business Alliances, Management, Channel Partners, Sales, Pre-sales, CRM, Strategic Partnerships, Cross-functional Team..., Mobile Devices, Leadership
Education
Loyola University of Chicago - Graduate School of Business
MBA, Finance and Accounting
Northern Illinois University
BS, Industrial Management/Engineering
York High School
THE NORTHRIDGE GROUP, INC January 2005 - Present
SERVICEMASTER BUSINESS SUPPORT CENTER January 2002 - January 2004
SERVICEMASTER HOME SERVICE CENTER January 2001 - January 2002
SBC January 2000 - January 2001
SBC/AMERITECH January 1998 - January 2000
Ameritech January 1997 - January 1998
MCDONNELL DOUGLAS CORPORATION January 1987 - January 1994
Skills
Program Management, Process Improvement, Management, Integration, Product Management, Outsourcing, Leadership, Business Process, Analysis, Testing, Product Development, PMO, Data Analysis, Training, Security, Product Marketing, Six Sigma, Vendor Management, Cross-functional Team..., Project Management, Strategic Planning
Education
DePaul University
MBA, Marketing
North Carolina State University
M.S, Physiology
Wellesley College 1981 — 1983
B.S, Molecular Biology
United Way of Southwestern Indiana August 2015 - Present
Independent IT/Telecom Contractor August 2010 - Present
MetroNet - Evansville IN April 2014 - November 2014
Go2IT Group August 2013 - February 2014
South Western Communications November 2010 - July 2013
Go2IT Group July 2010 - November 2010
DTC Communications April 2007 - January 2010
AT&T November 2002 - March 2007
SBC/Ameritech September 1999 - October 2002
Naval Surface Warfare Center January 1982 - August 1999
Skills
Networking, Project Management, Customer Service, DMS-100, Fiber Optics, IPTV, ISDN, ISO, Microsoft Excel, Microsoft Access, Microsoft Project, Microsoft Word, Network Design, outside plant..., PowerPoint, TCP/IP, Unified Communications, Visio, Voice Mail, Wireless, xDSL, Troubleshooting, Telecommunications, Management, Training, VoIP, Technical Support, Information Technology, LAN-WAN, Team Building
Education
Kaplan University 2010 — 2014
Bachelor's degree, IT - Network Administration, 3.96
Ivy Tech Community College-Southwest 1979 — 1981
Associate of Science (AS), Industrial Electronics Technology/Technician, 3.1
SBC/Ameritech October 2001 - Present
AT&T April 1971 - Present
SBC/Ameritech January 1999 - October 2001
Ameritech January 1990 - December 1995
AT&T January 1990 - January 1995
Ameritech December 1984 - January 1990
Ameritech January 1980 - January 1990
Skills
Talent Acquisition, Applicant Tracking..., College Recruiting, Personnel Management, Program Management, Management, Team Building, Recruiting, Human Resources, Negotiation, Vendor Management, Leadership, Staffing Services, Temporary Placement, Analysis, Succession Planning, HRIS, Networking, Policy, Hiring, Labor Relations
Education
Cleveland State University 1970 — 1973
None, Business Administration, Poli Sci
Inc. - Cleveland State University
Business Administration, Business, Math
Randstad at Aon Hewitt July 2013 - October 2013
Clarity Partners, LLC March 2012 - May 2013
Bank One May 2001 - October 2002
SBC/Ameritech April 1999 - May 2001
Ameritech Communications, Inc. March 1997 - April 1999
Whittman-Hart / marchFIRST July 1994 - March 1997
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Use Cases, Functional..., Software Documentation, Software Testing..., SDLC, Editing, Testing, Software Project..., Technical Writing, Agile Methodologies, Content Management, Program Management, Consulting, Project Management, Process Improvement, Management, Integration
Education
University of Iowa 1990 — 1994
BA, English
Matrex Exhibits January 2015 - Present
Matrex Exhibits September 2014 - Present
Global Experience Specialists (GES) September 2007 - September 2014
Global Experience Specialists (GES) July 2006 - September 2007
Builders Association of Greater Chicago October 2002 - January 2006
SBC/Ameritech 1996 - 2002
Skills
Corporate Events, Account Management, Event Planning, Event Management, Meeting Planning, Trade Shows
Education
Elmhurst College 2002 — 2005
Bachelor of Business Administration (B.B.A.), International Business
Bigge Crane and Rigging Co. January 2014 - Present
Datatrak International April 2013 - January 2014
Health Integrated January 2010 - April 2013
Health Integrated April 2006 - January 2010
Neoforma, Inc. October 2004 - March 2006
Neoforma, Inc. January 2000 - October 2004
Pharos Technologies, Inc. 1999 - January 2000
Centillion Data Systems 1996 - 1999
CSSoft, Inc. 1995 - 1999
SBC/Ameritech 1994 - 1996
Education
Northeastern University
Bachelor of Science (BS)
Park Tudor
Purdue University
Northwestern Medicine October 2013 - Present
Self-employed March 2007 - Present
Hendrickson November 2004 - March 2007
SBC/Ameritech February 2000 - August 2000
Aon Corporation July 1999 - January 2000
Quaker Oats Company September 1996 - May 1999
Hiltscher Shapiro Associates September 1992 - October 1995
Skills
Microsoft Office, Project Management, Microsoft Word, System Administration, Microsoft Excel
Education
Northeastern Illinois University 1994 — 1998
Bachelor of Arts (B.A.), Non traditional degree program/psychology and human resources development, summa cum laude
EverStaff 2011 - Present
SP Data 2011 - 2011
RandStad Staffing Solutions March 2007 - January 2009
Nova Star Mortgage, Inc February 2004 - March 2007
NovaStar Mortgage 2004 - 2007
SBC/Ameritech October 2000 - November 2003
Sprint PCS August 1999 - October 2000
Skills
Training, Customer Service, Leadership, Sales, Team Building, Team Leadership, Coaching, Sales Management, Sales Operations, Management, New Business Development, Process Improvement, Account Management
Education
Cleveland State University
Business Administration
Cuyahoga Community College
Respiratory Care
Warrensville Heights High School
High School Diploma, College Prepatory Studies
Coda Technology Consulting January 2011 - Present
Aon Corporation August 2001 - December 2010
Rockwell Electronic Commerce 1996 - 2000
SBC/Ameritech 1993 - 1996
Skills
Business Relationship..., PeopleSoft, Vendor Management, Analysis, Outsourcing, Program Management, IT Strategy, Cross-functional Team..., Business Development, CRM, SDLC, Project Management, PMO, Management Consulting, Management, Business Analysis, RFP Design, Risk Management, Project Portfolio..., Cloud Computing, Governance, Product Management, Process Improvement, E-commerce, Service Delivery, Executive Management, SharePoint, Business Process..., Call Centers, Information Technology, IT Management, Strategy, Business Process
Education
University of Illinois at Chicago 1989 — 1991
BA, Political Science
Our Lady of the Lake University 1982 — 1985
Mujeres de HACE
Society of Information Management
Regional Leadership Forum
National Casein Company October 2002 - Present
SBC/Ameritech April 2001 - May 2002
SBC/Ameritech March 2000 - April 2001
Ameritech July 1999 - March 2000
Ameritech July 1997 - July 1999
Illinois Bell Telephone Company October 1992 - July 1997
Illinois Bell Telephone Company October 1990 - October 1992
Illinois Bell Telephone Company June 1989 - October 1990
Skills
Microsoft Excel, Customer Service, Administrative..., Microsoft Office, Spreadsheets, Outlook, Invoicing, Data Entry, Microsoft Word, Data Entry - 10 key pad..., Typing skills - 65 wpm, Call Centers, Telephone Skills, Creative Problem Solving, Secretarial Skills, Office Administration, Office Management
Education
Southern Illinois University, Edwardsville 1992 — 1993
No degree, Social Work
Eastern Illinois University 1987 — 1989
No degree, Sociology and Psychology
John Maxwell Team 2014 - Present
Seed of Hope Foundation June 2009 - Present
AT&T May 2010 - December 2013
AT&T March 2008 - May 2010
AT&T January 2006 - March 2008
AT&T October 2001 - December 2006
SBC/Ameritech January 2000 - October 2001
Ameritech January 1999 - January 2000
Skills
Training, Leadership, Leadership Development, Budgets, Management, Project Management, New Business Development, Public Speaking, Coaching, Vendor Management, Blogging, Conflict Resolution, Customer Service, Entrepreneurship, Event Planning, Microsoft Excel, Process Improvement, Team Building, Workshop Facilitation, Fundraising, Risk Management, Social Networking, Strategy, Time Management, Sales, Teaching, Start-ups, Nonprofits, Organizational...
Education
John C. Maxwell Certification Training 2014 — 2014
Leadership Development
FWI Institute of Professional Coaching 2010 — 2010
Certified Professional Life Coach, Speaker, Teacher
7M University 2009 — 2010
Leadership Development
Triton College
Visual Communication
Universal Family Connection, Inc August 2005 - Present
SBC/Ameritech October 1994 - December 2004
Ring Response August 1988 - July 1992
Skills
Program Management, Project Management, Human Resources, Training, Case Management, Public Speaking, Customer Service, Coaching, Nonprofits, Team Building, Community Outreach, Event Planning, Leadership Development, Management, Strategic Planning, Fundraising
Education
Governors State University 2014 — 2016
RFS Consulting August 2010 - Present
Cleveland Clinic - Huron School of Nursing June 2005 - August 2010
RFS Consulting 2001 - 2005
SBC/Ameritech 1999 - 2000
Ameritech 1978 - 2000
Bell South 1972 - 1976
Skills
Call Center, Technical Writing, Customer Relations, Business Analysis, Change Management, Process Improvement, Customer Service, Telecommunications, Call Centers, Vendor Management, Visio, Management, Integration, Business Process..., Software Documentation, Program Management, Data Center, Troubleshooting, Cross-functional Team..., SDLC, IT Management, SharePoint, Requirements Analysis, Software Project..., Information Technology, Business Intelligence, Project Management, IT Strategy, Business Process
Education
Cleveland State University 1981 — 1987
MBA, Masters of Business Administration
Broward College 1972 — 1974
Associate's degree, Business, 3.0
Broward Community College 1972 — 1974
Associate of Arts (A.A.), Business Administration and Management, General
St. Albert the Great School January 2014 - Present
Kroger Corporation 2013 - Present
St. Vincent de Paul Society 2012 - Present
St. Benedict the Moor Catholic School (formally Mary Queen of Peace) August 2006 - Present
AmeriCorps August 2004 - August 2006
SBC/AMERITECH July 1972 - July 2002
Skills
Newsletters, Network Administration, Editing, Program Management, Security, Technology Integration, Educational Technology, Video Editing, Videography, Computer Teacher, Grant Writing, Higher Education
Education
Capital University 1993 — 1995
Bachelor of Arts, Telecommunications Management
Sinclair Community College 1985 — 1987
Associate's Degree, General Business Management
American Strategic Analysis and Performance, LLC January 2014 - Present
State Budget Solutions January 2013 - Present
State Budget Solutions and Sunshine Review December 2009 - December 2013
publicaffairsconsulting.us January 2009 - December 2009
Public Strategies, Inc. November 1999 - January 2009
SBC/Ameritech September 1987 - November 1999
The Washington Times May 1985 - September 1987
Independant Consulting January 1983 - January 1984
U.S. House of Representatives January 1981 - January 1983
United States Senate January 1973 - January 1978
Education
Wayne State University 1992 — 1999
PhD, Political Science
American University 1972 — 1975
BA, Political Science
Sears Holdings Corporation April 2012 - Present
The Chicago School of Professional Psychology September 2011 - Present
The Greenleaf Center for Servant Leadership November 2010 - Present
Benedictine University September 2010 - Present
U.S. Cellular September 2007 - September 2010
U.S. Cellular October 2004 - April 2007
U.S. Cellular September 2000 - September 2004
SBC/Ameritech August 1997 - August 2000
Texas Instruments July 1996 - July 1997
Texas Instruments June 1993 - June 1996
Skills
Leadership Development, Organizational..., Leadership, Talent Management, Team Building, Training, Coaching, Change Management, Strategy, Employee Training, Succession Planning, Cross-functional Team..., Program Management, Performance Management, Management, Organizational..., Emotional Intelligence, Executive Coaching, Strategic Planning, 360 Feedback, Workshop Facilitation, Human Resources, Instructional Design, Group Dynamics, Organizational Learning, Staff Development, Process Improvement, Organizational Design, Career Development, Employee Engagement, Management Consulting, Culture Change, Performance Improvement, Strategic Leadership, Personnel Management, Management Development, Situational Leadership, Workforce Planning, Career Counseling, Appreciative Inquiry, Training Delivery, Business Strategy, Conflict Resolution, Consulting, Mergers & Acquisitions, Organizational Behavior, Organizational..., Facilitators, Personal Development, Servant Leadership
Education
Benedictine University
Ph.D., Organization Development
The University of Texas at Dallas
M.S., Organization Development
Amberton (Amber) University
M.S., Management of Engineering Technology
Amberton (Amber) University
M.B.A.
Fitchburg State University
B.S., Computer Science
CareTree September 2014 - Present
D. Pennepalli Design June 2005 - Present
Rockit Ranch Productions August 2012 - July 2013
Allied Benefit Systems November 2003 - June 2012
Lost at Sea October 2002 - November 2003
SBC/Ameritech September 2001 - October 2002
Skills
Web Development, PHP, JavaScript, MySQL, HTML, CSS, MVC, OOP, CMS, Wordpress, Information Architecture, Interaction Design, User Experience, Adobe Creative Suite, Graphic Design, User Interface Design, Web Design, Usability Testing, Creative Direction, Art Direction, Typography, Layout, Logo Design, User-centered Design, Multimedia, Mac, User Interface
Education
DePaul University 2012 — 2016
MS, Human-Computer Interaction, 3.8/4.0
The School of the Art Institute of Chicago 2005 — 2009
Design and Visual Communications, General
University of Illinois at Urbana-Champaign 1996 — 2000
Bachelor of Arts, Sociology
Anthem October 2014 - Present
Senior Services Associates December 2012 - April 2014
Comcast August 2007 - December 2012
JPMorgan Chase August 2002 - July 2007
SBC/Ameritech July 1994 - August 2002
Skills
Recruiting, Employee Relations, Interviews, Performance Management, Employee Training, Conflict Resolution, Customer Service, Onboarding, Leadership, Change Management, Call Center, Behavioral Interviewing, Customer Retention, Call Centers, Job Fairs, Workforce Planning, Nonprofits, Sales, Training, Communication, Social Services, Collaborative Problem..., Benchmarking, Creative Direction, Talent Mining, Union Relations, Professional Ethics, Negotiation, Customer Satisfaction, Customer Experience, Resume Writing, Time Management, Applicant Tracking..., Hiring, Human Resources, HR Policies, Leadership Development, Non-profits, Unemployment Claims, Labor Relations
Education
Franklin University
Bachelor of Science, Human Resources Management
Cars.com September 2011 - Present
Cars.com June 2011 - September 2011
DePaul University June 2010 - June 2011
Distant Village Packaging December 2010 - March 2011
W.W. Grainger November 2005 - September 2009
Yahoo! HotJobs October 2003 - July 2005
SBC/Ameritech March 2002 - July 2003
Qwest Communications January 2001 - March 2002
WorldCom December 1999 - January 2001
Skills
Channel Sales Management, Marketing, Sales, Strategy, Business Development, Leadership, Strategic Planning, Salesforce.com, Online Advertising, Digital Marketing, Customer Service, Lead Generation, Customer Retention, Online Marketing, B2B, Sales Process, Cold Calling, Analytics, Distribution Strategies, SEM
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2009 — 2011
MBA, With Distinction, Marketing Management & Finance
Michigan State University 1994 — 1999
Degree: Bachelor of Arts, Telecommunication
WOW! Internet & Cable (WideOpenWest) November 2002 - December 2014
WOW! Internet & Cable (WideOpenWest) November 2002 - February 2012
WOW! Internet & Cable (WideOpenWest) November 2005 - November 2007
WOW! Internet & Cable (WideOpenWest) November 2002 - November 2006
WOW! Internet & Cable (WideOpenWest) November 2002 - November 2005
SBC/Ameritech December 2001 - November 2002
Ameritech New Media/Americast June 1997 - November 2001
Ameritech New Media/Americast June 1997 - November 2001
SourceOne Wireless 1996 - 2001
Skills
Troubleshooting, VoIP, Broadband, Cisco Technologies, Networking, Telecommunications, Call Centers, Avaya, Telephony, IP, Computer Network..., Microsoft Office, Customer Service, System Deployment, Call Center, Technical Support, Wireless, Servers, Ethernet, Routers, Windows 7, Network Design, Fiber Optics, Optical Fiber, TCP/IP, Unix, Project Management, VPN, Security, Network Engineering, Routing, Cabling, MPLS, Network Architecture, WAN, VOD, Windows, DNCS, Product Development, Operating Systems, Linux, Video, CSG, DCM, RGB, DBDS, BNP, Arris CMM, Arris VIPR, QAM
Education
CISCO 2013 — 2013
Advanced DBDS Troubleshooting
Global Knowledge 2012 — 2012
Unix Fundementals, Unix, Pass
NCTI 2012 — 2012
Installer Course, Pass
CISCO 2011 — 2012
DNCS/DBDS, Activating and Operating a Digital Subscriber Network
CompUSA 2004 — 2004
Certification, MS Project 2001 Levels 1, 2, & 3
Elgin Community College 1997 — 1999
Graphic Design
Columbia College Chicago 1997 — 1998
Not Complete, Graphic Design
Columbia College
Graphic Design
Streamwood High School 1994 — 1997
1997
Aurico November 2013 - Present
Talemetry January 2013 - October 2013
Goldman Sachs August 2012 - December 2012
Joinem LLC May 2012 - October 2012
Sterling Infosystems, Inc. July 2011 - April 2012
NCR Corporation January 2011 - June 2011
IntelliCorp Records, Inc. April 2006 - December 2010
United Rentals Highway Technologies July 2004 - April 2006
Telsource Corporation September 2002 - July 2004
SBC/Ameritech August 2001 - August 2002
Skills
Change Management, Leadership, Leadership Development, Management, Business Analytics, Operations Management, Background Screening, Performance Improvement, Contract Negotiation, Vendor Management, Training, Human Resources, Organizational..., Cross-functional Team..., Talent Management, Microsoft Office, Team Building, Executive Management, HRIS, Performance Management, Budgets, Technical...
Education
Kent State University 1979 — 1981
Bachelor's, Telecommunications (Journalism) and Fashion Merchandising, 3.4
Radford University 1985 — 1987
Master of Science, Behavioral Psychology
Novus University 2008 — 2010
Juris Doctor, Workplace Law
Laurel School 1965 — 1977
High School, Diploma
AT&T December 1983 - Present
SBC/Ameritech 1983 - Present
Skills
Unified Communications, VoIP, Telecommunications, Wireless, Call Center, Solution Selling, Call Centers, Managed Services, Avaya, Vendor Management, Management, Telephony, Customer Retention, Customer Experience, Direct Sales
Education
Indiana Wesleyan University
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2015 - Present
The Hill Group November 2010 - May 2014
Diane Walleck Freelance Writing Services August 2003 - November 2010
HSBC July 2002 - August 2003
SBC/Ameritech January 1999 - December 2001
Sprint Nextel June 1989 - September 1998
Skills
Project Management, Strategic Planning, Marketing Communications, Social Media Marketing, Marketing, Public Relations, Budgets, Event Management, Project Planning, New Business Development, Public Speaking, Social Media, Proposal Writing, Internal Communications, Marketing Strategy, Leadership
Education
Northern Illinois University
Bachelor of Science, Journalism/Communications
Central Michigan University May 2010 - Present
Central Michigan University September 2002 - February 2011
Kaiser Consulting 2007 - 2010
Joseph and Associates October 2001 - September 2002
SBC/Ameritech November 1994 - October 2001
Skills
Strategic planning, Marketing strategy, Telecommunications..., Strategic Planning, Market Research, Contract Negotiation, Marketing Strategy, Public Speaking, Program Management, Telecommunications, Leadership, Project Management, Business Development, Sales, Management, Project Planning, Nonprofits, Strategy, Healthcare, Event Planning, Team Building, Social Media, Community Outreach, Entrepreneurship, Social Media Marketing, Leadership Development, Marketing, Research, Coaching, CRM, Fundraising, Social Networking, Customer Service, Training, Public Relations, Account Management, Integrated Marketing, Event Management, Time Management, Budgets, Microsoft Office, Program Development, Networking, Recruiting, Marketing Communications, Consulting, Organizational..., Advertising, Small Business, Team Leadership
Education
Central Michigan University 2004 — 2007
Master of Arts in Education, Instruction
Wayne State University 1983 — 1987
Bachelor's, Business Administration
Slalom Consulting January 2013 - Present
Micros Retail Systems November 2010 - December 2012
Acquity Group June 2007 - October 2010
Perficient August 2003 - June 2007
Idea Integration February 2000 - February 2002
SBC/Ameritech October 1996 - January 2000
Pilot Software 1994 - 1996
Skills
E-commerce, SaaS, Business Analysis, Professional Services, Digital Strategy, Project Management, Business Development, Account Management, Quality Assurance, Budgets, Business Intelligence, Web Analytics, Vendor Management, Web Content Management, Resource Management, CRM, Management, Strategy, SDLC, Cross-functional Team..., Process Improvement
Education
Lake Park High School
University of Iowa
Bachelor’s Degree
T-Mobile September 2007 - Present
T-Mobile August 2004 - August 2007
Safer Foundation 2003 - 2004
Abraham Lincoln Centre 2001 - 2003
Honey Dew 2001 - 2003
Kel Communications 2001 - 2002
SBC/Ameritech 1996 - 2000
SBC / Ameritech 1993 - 1996
Skills
Marketing, Sales, Management, Call Center, Customer Experience, Customer Satisfaction, Negotiation, Sales Management, Customer Service, Budgets, Human Resources
Education
National Lewis University
Business Management
Roosevelt University
Business Management
NextSource Inc March 2010 - May 2010
BP February 2001 - August 2009
AT&T/SBC/Ameritech/Illinois Bell October 1998 - February 2001
SBC/Ameritech March 1984 - October 1998
Skills
Employee Relations, HR Project Management, Performance Management, Workshop Facilitation, Succession Planning
Education
Grinnell College 1971 — 1975
Grinnell College 1971 — 1975
Roosevelt High School (Chicago) 1967 — 1971
University of Illinois at Urbana-Champaign
Volta Elementary
RPGames October 2009 - Present
PSAV - Presentation Services March 2007 - January 2009
Accenture October 2004 - August 2006
Keane January 1992 - February 2004
McDonald's Corp. June 1990 - September 1993
SBC/Ameritech May 1989 - February 1990
Skills
Microsoft SQL Server, Databases, SharePoint, T-SQL, Software Development, IIS, JavaScript, Oracle, Web Applications, Visual Basic, PL/SQL, ASP, Business Analysis, Servers, Java, Data Modeling, Database Administration, HTML, DB2
Education
Northern Illinois University 1989 — 1991
B.S. Applied Computer Science
William Rainey Harper College 1989 — 1990
Associates, Computer Science
University of Illinois at Urbana-Champaign 1987 — 1989
Math & Computer Science
RR Donnelley October 2014 - Present
Acquirent contracted with Accuity July 2012 - July 2014
iPromo LLC October 2011 - June 2012
InnerWorkings December 2010 - August 2011
Wolters Kluwer July 2009 - December 2010
SurePayroll August 2005 - July 2009
American Intercontinental University January 2004 - July 2005
SBC/Ameritech July 2001 - August 2003
Zurich Insurance 1998 - 2000
Skills
Sales, Salesforce.com, Marketing, Sales Process, Team Building, Selling, Solution Selling, Outlook, Sales Operations, SPIN Selling, Lotus Notes, Spanish, Cold Calling, Customer Service, Microsoft Office, Training, Microsoft Word, Leadership, Direct Sales, Sourcing, Budgets, Lead Generation, Program Management, English, B2B, Pricing, Account Management, Bi-Lingual – English..., Aslan’s Others-Centered..., Salesforce.com – 5+ ..., Microsoft Suite-..., SaaS
Education
Southern Illinois University, Carbondale 2015 — 2016
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Southern Illinois University, Carbondale 1994 — 1997
Early Childhood and Family Services
Harper College 1991 — 1993
Prospect High School 1987 — 1991
High School Diploma
FTD August 2010 - Present
Q Interactive 2006 - July 2010
FreeDrive 2001 - 2002
Eziaz 2000 - 2002
SBC/Ameritech 1988 - December 1999
Arthur Andersen 1985 - 1988
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1983 — 1985
Master of Accountancy
Saint Mary's University of Minnesota 1979 — 1983
Business Administration, Accounting
AT&T February 2012 - Present
AT&T December 2007 - February 2012
AT&T January 2007 - December 2007
AT&T January 2004 - January 2007
SBC/Ameritech May 2003 - January 2004
AT&T July 2002 - May 2003
Skills
Telecommunications, Sales Support, VoIP, Product Development, Analysis, Team Management, Sales Management, Cross-functional Team..., Account Management, Solution Selling, Contract Negotiations, Team Leadership, Call Center, New Business Development, Contract Negotiation, Team Building, Process Improvement, Six Sigma, Customer Relations, Strategic Planning, Negotiation, Customer Satisfaction, Process Engineering, Customer Service, Program Management, Mentoring, Vendor Management, Coaching, Strategic Partnerships, Performance Management, Problem Solving, Forecasting, Business Strategy, Budgeting, Managed Services, Product Management, Troubleshooting, Business Intelligence, Outsourcing, Excel, Operations Management, Business Planning, Change Management, Competitive Analysis, Product Marketing, Microsoft Office, Direct Sales, Contract Management, Project Management, Call Centers
Education
Miami University 1998 — 2002
Bachelor's in Science in Business, Business Administration and Management, General
Miami University 1998 — 2002
Bachelor of Science, Business; Management Information Systems (MIS)
MUDEC, Miami University 1999 — 2000
International Business
LCNB National Bank January 2011 - Present
Huntington National Bank February 2010 - January 2011
Huntington National Bank 2005 - February 2010
AT&T (formerly SBC/Ameritech) 2004 - 2005
Sprint 2000 - 2004
SBC/Ameritech 1999 - 2000
Sprint/North Central Operations 1996 - 1999
Cincinnati Bell Telephone 1995 - 1996
Sprint/United Telephone-Southeast 1991 - 1995
Sprint/United Telephone-Southeast 1990 - 1991
Skills
Finance, Coaching, B2B, Key Account Management, Banking, New Business Development, Negotiation, Management, Business, Credit, Commercial Lending, Loans, Financial Analysis, Portfolio Management, Small Business, Mortgage Lending, Treasury Management, Commercial Banking, Strategic Financial..., Insurance, Account Management, Budgets, Business Planning, Customer Service, Leadership, Marketing, Sales, Cash Management, Credit Analysis, Sales Management, Lines Of Credit, Retail Banking, Strategic Planning, Strategy, Consumer Lending, Investments, Small Business Lending
Education
University of Kentucky 1985 — 1987
MBA, Business/Finance
Yale University 1981 — 1985
BS, Applied Mathematics
Franklin High School 1977 — 1981
College Prep, College Prep
Allstate Roadside Services November 2010 - Present
Allstate May 2007 - November 2010
GE February 2005 - April 2007
GE February 2002 - February 2005
GE December 2000 - February 2002
SBC/Ameritech 1998 - 2000
Skills
Segmentation, Database Marketing, Analytics
Education
North Park University
B.A.
PowerOn Generators July 2003 - Present
SBC/Ameritech 1988 - 1992
Ameritech 1984 - 1992
Skills
Telecommunications, PBX, Telephony, Long Distance, T1, Fiber, PRI, Optical Fiber, Wireless, Product Management, Cabling, Vendor Management, Fiber Optics, Managed Services, Customer Service, Project Management
Education
The Ohio State University 1969 — 1971
Bachelor of Arts (BA), Radio and Television/Speech Communications
Expert Global Solutions August 2005 - Present
ADP Dealer Services 2003 - 2005
SBC/Ameritech 1988 - 2002
Skills
Employee Relations, HRIS, Performance Management, Benefits Administration, Deferred Compensation, Customer Service, Onboarding, Call Centers, Leadership Development, Data Analysis, Human Resources, Employee Engagement, Payroll, Salary, Employee Benefits, Talent Acquisition, Talent Management, HR Policies, Succession Planning, New Hire Orientations, Job Descriptions, Employee Training, Compensation Strategies, Compensation Structures, Compensation, Sales Compensation, CRM, Microsoft Excel, Microsoft Office, Microsoft Word, Project Management, Organization, Office Management, PowerPoint, Quality Assurance, Creative Writing, Management, Workforce Planning, Training
Education
Loyola University of Chicago
Math/Computer Sciences
National-Louis University
Behavioral Sciences
Uline 2008 - Present
Delta Tau Delta Fraternity 2007 - March 2011
ServiceMaster December 2000 - October 2007
SBC/Ameritech May 1973 - November 2000
Skills
Strategic Planning, Budgeting, Mergers, Portfolio Management, Compliance
Education
Keller Graduate School of Management of DeVry University 1995 — 1999
MBA, Marketing
University of Wisconsin-Milwaukee 1971 — 1979
Bachelor of Science (BS)
TTC Marketing April 2013 - Present
Superior Staffing Inc. April 2012 - November 2012
Homesite Insurance August 2010 - March 2012
Roadway Express June 2004 - May 2010
SBC/Ameritech November 1972 - January 2004
Skills
Logistics, Customer Satisfaction, Shipping, Dispatching, Transportation..., Process Improvement, Logistics Management, Operations Management, Account Management
Education
The University of Akron 1976 — 1979
Netech Corporation February 2015 - Present
Gogo, LLC October 2012 - February 2015
Aircell July 2010 - October 2012
AT&T March 2010 - July 2010
SunGard March 2006 - March 2010
SBC/Ameritech August 2003 - March 2006
The Higher Gear Group September 2002 - July 2003
Putman Media February 2001 - August 2002
WorldCom June 2000 - February 2001
Donlen Corporation April 1999 - May 2000
Education
DeVry Institute of Technology 1997 — 2001
Bachelor's Degree, Telecommunications Management
Northern Illinois University 1994 — 1996
Elgin High School
High School
ASAP Staffing Inc May 2012 - Present
Automated Systems Incorporated July 2015 - September 2015
Esterline BVR 2014 - 2015
American Medical Association 2014 - 2014
Fanatics, Inc. May 2010 - December 2013
DBA Lori Cox January 1999 - October 2010
AT&T May 2006 - September 2008
Boehringer Ingelheim Pharmaceuticals 2004 - 2008
SBC/Ameritech December 2003 - December 2004
Brookfield Zoo 2001 - 2002
Skills
Applicant Tracking..., College Recruiting, Onboarding, Microsoft Word, Talent Acquisition, Human Resources, Executive Search, Talent Management, Employer Branding, Training, Contract Recruitment, Temporary Placement, Cold Calling, Recruiting, Time Management, Sourcing, Sales, Technical Recruiting, Interviews, Hiring, Management, CRM
Education
DePaul University 1986 — 1988
Psychology
College of Lake County 1984 — 1986
Associate of Arts and Sciences (A.A.S.)
Silverstein Realty Group 2013 - Present
Chemplate Industries June 2010 - November 2012
HSBC 2008 - December 2009
ABN AMRO Asset Management February 2005 - May 2007
LaSalle Bank Corporation February 2000 - February 2005
SBC/Ameritech October 1999 - January 2000
Arthur Andersen February 1993 - September 1997
Skills
Banking, Financial Analysis, Financial Modeling, Capital Markets, Treasury Management, Portfolio Management, Basel II, Corporate Finance, Credit Risk, Middle Market, Essbase, Commercial Banking, Asset Managment, Cash Management, Financial Risk, Risk Management, Investments, Credit Analysis, Financial Services, Fixed Income
Education
The University of Chicago Booth School of Business 1997 — 1999
MBA, Finance and Economics
University of Illinois at Urbana-Champaign 1986 — 1990
B.S., Accounting
Nortel Networks June 2005 - Present
NACR April 2004 - June 2005
Avaya 2001 - 2005
Avaya September 2001 - April 2004
SBC-Ameritech November 1995 - August 2001
SBC/Ameritech November 1995 - August 2001
Ameritech 1995 - 2001
AT&T May 1993 - October 1995
MCI June 1991 - April 1993
AT&T July 1983 - April 1991
Education
Macomb Community College 1982 — 1983
Ameritraining August 2009 - Present
SRI Telecom 2006 - 2008
Volt Telecom Group September 1997 - August 2005
SBC/Ameritech 1966 - 1997
Skills
Management, Leadership, Budgets, Call Center, Wireless, Vendor Management, Fiber Optics, VoIP, Troubleshooting, Process Improvement, Customer Satisfaction, Testing, Program Management, Team Building, Performance Management, Training Delivery, Team Leadership, Cross-functional Team..., Coaching, Technical Training, Call Centers, Optical Fiber, PowerPoint, Telecommunications
Education
Capital University 1985 — 1987
Telecom Technicians, Inc. (TTI) February 2014 - Present
VDS May 2006 - September 2013
Voice Data Systems May 2006 - August 2013
Village Marketplace 2004 - 2006
SBC May 1997 - May 2001
SBC/Ameritech 1997 - 2001
Ameritech 1992 - 1997
Michigan Bell Telephone 1979 - 1984
Skills
Unified Communications, Telephony, Management, Call Center, Managed Services, VoIP, Avaya, Telecommunications, Leadership, Selling, Call Centers, Sales, Customer Satisfaction, Networking, Sales Management, Strategic Planning, Direct Sales, Virtualization, Cisco Technologies, SIP, Vendor Management, Security, New Business Development, Team Leadership, Avaya Technologies
Education
Michigan State University 1973 — 1976
Bachelor of Science (BS), Marketing/Marketing Management, General
Western Michigan University 1970 — 1972
Trenton High School
Diploma
Trenton High School
GVCwinstar HR ManagerGVCWINSTAR2007 - 2008
SBC/Ameritech January 1992 - December 2000
Education
Michigan State University 1967 — 1971
Temple High School 1963 — 1967
HS, General
Indiana Association for the Education of Young Children September 2014 - Present
MedLab December 2011 - September 2014
DailyMed Pharmacy April 2011 - August 2011
SallieMae July 2010 - April 2011
Comcast April 2009 - March 2010
Comcast Cable December 2008 - April 2009
Comcast March 2008 - December 2008
Comcast Cable 2004 - 2008
SBC/Ameritech June 1997 - February 2003
Dollar Tree/Dollar Bills November 1995 - May 1997
Skills
Training, Customer Satisfaction, Troubleshooting, Process Improvement, Account Management, Team Leadership, Sales, Leadership, Team Building, Telecommunications, Networking, Data Analysis, Microsoft Office, Strategy, Performance Management, Project Management, Cold Calling, Management, Customer Retention, Security, Budgets, Interviews, Direct Sales, Customer Experience, Cross-functional Team..., Change Management, Sales Operations, Coaching, Forecasting, Salesforce.com, Vendor Management, Quality Assurance, Operations Management, Recruiting, CRM, Leadership Development, Human Resources, Wireless, Contract Negotiation, Employee Training, Strategic Planning, Sales Management, Inventory Management
Education
Indiana Institute of Technology 2006 — 2008
Master, Business science
Indiana Institute of Technology 2002 — 2006
Business Management, Bus/ HR/Marketing
Trinity Health December 2003 - Present
Trinity Health January 2003 - Present
COMCAST INTERNET SERVICES SUPPORT CENTER January 2002 - November 2003
SBC/AMERITECH January 1994 - January 2002
Skills
Healthcare Information..., Healthcare, Process Improvement, EHR, Hospitals, HIPAA, Healthcare Management, Change Management, Management, Leadership, ITIL, Project Management, Six Sigma, Integration, PMP, HL7, Business Process..., Analysis, Budgets, Call Centers, Training, Performance Management, Access, Technical Support, Software Documentation, Recruiting, Customer Satisfaction, Program Management, Policy, Business Analysis, Visio, EMR, Vendor Management, System Administration, Cross-functional Team..., Troubleshooting, SharePoint, SDLC, Disaster Recovery, Software Implementation, Information Technology, PMO, Project Portfolio..., Informatics, Business Intelligence, Performance Improvement, Consulting
Education
Michigan Technological University
Applied Physics
University of Michigan
Bachelor of Arts, School of Management, Finance Major
Wayne State University
Masters, Business Administration
Golfsmith International April 2015 - Present
Self Employed September 2014 - Present
Wolff Networks June 2014 - Present
Graybar May 2012 - November 2013
Prudential Snyder & Company, REALTORS January 2012 - May 2012
I.COMM April 2011 - February 2012
Optical Cable Corporation May 2007 - September 2009
AT&T 2003 - 2006
SBC/Ameritech 2003 - 2006
Siemens Information Systems Ltd 2000 - 2003
Skills
Sales, Integration, Selling, Contract Negotiation, Direct Sales, Negotiation, Account Management, Solution Selling, Sales Management, New Business Development, Sales Operations, Telecommunications, Wireless, Sales Process, CCTV, Business Development, Cold Calling, Salesforce.com, Team Building, Customer Satisfaction
Education
Northern Michigan University 1971 — 1974
BS, Marketing
State University of New York College at Buffalo 1970 — 1971
Business
BCG Solutions October 2006 - Present
Ella Inc. 2006 - Present
SBC/Ameritech July 1998 - February 2002
Skills
360 Feedback, Instructional Design, Technical Training, Website Development, Website Maintenance, DDI )Development...
Education
Martin University 1994 — 1995
Ferris State University 1966 — 1968
Secondary Education
Mindful Motion, LLC. January 2004 - Present
Darwin Partners August 2002 - September 2003
SBC/Ameritech 1999 - 2002
Cleveland Clinic 1998 - 1999
Alternative Resources Corporation 1994 - 1998
Skills
Operant Conditioning, Strategic Planning, Public Speaking, Customer Service, Pilates, Integration, Injury Prevention, Healthcare, Kettlebells, Software Documentation, Program Management, Project Management
Education
Tri-C
Post-degree certificate, Healthcare Information Technology
Hiram College
BA, Humanities and Fine Arts
Alsbridge November 2013 - November 2014
MillerCoors May 2013 - November 2013
MillerCoors February 2012 - May 2013
Lockheed Martin Aeronautics October 2009 - December 2011
United States Postal Service - National EEO Investigative Services Office September 2007 - June 2009
Alliance Data, Mail Services July 2006 - June 2008
Parago, Inc. October 2004 - March 2006
APAC Customer Services, Inc. September 2001 - September 2004
SBC/Ameritech September 1995 - January 2001
Skills
Training, Employee Training, Program Management, Process Improvement, Leadership, Change Management, Team Building, Quality Assurance, Management, Project Management, Analysis, Interviews, Budgets, Start-ups, Career Development, Customer Service, Leadership Development, Project Planning
Education
Jones International University 2006 — 2009
MEd, Corporate Training and Knowledge Management
Bethune-Cookman University 1990 — 1995
BS, Criminal Justice
R's Communications July 2004 - Present
SBC/Ameritech July 2001 - November 2003
Ameritech New Media June 1999 - November 2003
Skills
Java, SQL, JavaScript, Microsoft SQL Server, Software Development, XML, C#, Linux, HTML, Agile Methodologies, MySQL, C++, Requirements Analysis, C, .NET, Active Directory, SDLC, Windows, Windows 7, Windows Server, Project Management, Troubleshooting, System Administration, Telecommunications, Access, Network Security, Computer Hardware, Team Leadership, Network Administration, Windows XP, Databases, Unix, Operating Systems, Management, Customer Service, Team Building, Training, Leadership, Microsoft Office, Networking, Sales, Program Management
Education
Phoenix College 2000 — 2002
MSCE, Computer Science
Oakland Community College 1995 — 1996
Associate of Arts and Sciences (A.A.S.), Computer Science
St. Benedictine High School 1988 — 1991
College Prep Diploma / Associates in Christian seminary, Religion/Religious Studies
AT&T July 2014 - Present
AT&T June 2011 - July 2014
AT&T January 2001 - May 2011
Fiserv, Remit stream Solutions October 2003 - April 2005
SBC/Ameritech April 1998 - January 2001
Skills
Call Centers, VoIP, T1, Outlook, Data Analysis, Payroll, Leadership, Computer Network..., Customer Service, Data Entry, Call Center, Accounting, Invoicing, Customer Satisfaction, Networking, Management, Problem Solving, 10 Key, Software Documentation, Outstanding Customer..., Tax Preparation, Banking, Volunteering, ISDN, Statistics, Team Leadership, 10 Key strokes 15,000, Organizing, Centrex, Operations, Journal Entries, ATM networks, Financial Statements, Auditing, DSL, Telecommunications, Telephony, MPLS, Vendor Management, Access, telecommunication, Project Management, Strategic Communications, Market Research, Team Building, Wireless
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
MBA, CPA, CIA, Accounting and Finance
Becker CPA Exam Review 2013 — 2013
Preparation of CPA Exam Masters, Accounting
Robert Morris University 2008 — 2011
BBA, Management, Accounting, Management, B
Cortez Peters Business College 1986 — 1987
Certificate, Accounting
DeVry Institute 1985 — 1986
Computer Science
CNDA
AT&T January 2000 - Present
SBC/Ameritech January 1992 - December 1999
Indiana Bell Telephone September 1981 - December 1991
Indiana Bell Telephone May 1979 - August 1981
Skills
Telecommunications, IP, Unified Communications, Managed Services, Product Management, Vendor Management, Outside Plant, Direct Sales, Solution Selling, Broadband, VoIP, Ethernet, Sales Management, Optical Fiber, Wireless, MPLS, Account Management, Call Centers, Telephony
Education
Purdue University - Krannert School of Management 1975 — 1979
BSIM, Business/Industrial Engrg
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
NVZ, Inc. 2001 - August 2014
NAMCO CYBERTAINMENT INC. 2001 - 2002
SBC/Ameritech 2000 - 2001
Skills
Software Development, Java, Software Engineering, Java Enterprise Edition, Software Quality..., Enterprise Software, Software Architectural..., Software, Eclipse, Software Design, JavaSE, Spring, Agile Methodologies, Objective-C, Xcode, NetBeans, Hibernate, Maven, Tomcat, JSON, JavaScript, Git, Github, MySQL, Ant, JUnit, Ext JS, HTML5, SQL, CSS, XML, Sparx Enterprise..., Team Leadership, Team Building, Management, Customer Service, Project Management, Negotiation, Software Project..., Account Management
Education
DePaul University 2011 — 2014
Software Engineering, Software Development
DeVry Universtiy 2000 — 2003
Bachelor of Science, Telecommunications Management
Glenbard South 1990 — 1994
Revere Consulting May 2000 - Present
SBC/Ameritech 1995 - 2000
Ameritech Information Industry Services 1995 - 2000
Ameritech Information Industry Services 1995 - 2000
Skills
Strategic Planning, Telecommunications, Vendor Management, Program Management, Team Building, New Business Development, Start-ups, Leadership Development, Contract Negotiation, Business Development, Change Management, Strategy, Process Improvement, Cloud Computing, Business Strategy, Management Consulting, Cross-functional Team..., Coaching, Leadership, Management, Outsourcing, Solution Selling, Entrepreneurship, Strategic Partnerships, Product Management, Team Leadership, Business Process..., Executive Management, IT Strategy, Training, Mergers & Acquisitions, SaaS, Business Planning, Project Management, Sales Management, Account Management, CRM, Business Intelligence, Integration, Budgets, Operations Management
Education
Central State University 1973 — 1976
Bachelor of Science (BS), Business Administration and Management, Accounting
Ohio Univeristy 1971 — 1972
Accounting and Business/Management
CRS Group/AT&T February 2012 - February 2015
Intelliverse February 2003 - June 2011
TAC Worldwide/Hewlett Packard September 2002 - December 2002
SBC/Ameritech June 2002 - August 2002
City of Indianapolis Police Department February 2002 - June 2002
PTEK Holdings/Voicecom/Intelliverse February 2000 - November 2001
Prostaff Temporaries/The Coca-Cola Company July 1998 - December 1999
Ticketmaster July 1997 - July 1998
AT&T June 1994 - April 1997
AT&T September 1986 - June 1994
Education
Purdue University 1982 — 1983
Mass Communication/Media Studies
Theodore Roosevelt High School 1978 — 1982
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Owner October 2006 - Present
Mortgage Banking - MB Loan Processor August 2012 - September 2013
Security National Mortgage November 2011 - August 2012
AT&T August 2003 - June 2012
SBC/Ameritech October 2002 - July 2003
Ameritech - Data Networking Solutions January 2001 - October 2002
Ameritech - Information Systems November 1996 - January 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Budgets, Networking, Documentation, Management, Problem Solving, Negotiation, Software Installation, Team Leadership, TCP/IP, Marketing
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master's in Business Administrator, Finance, General
Cisco Certification 2003 — 2003
Cisco Certified Network Associate
DeVry University 1996 — 2001
Bachelor of Science in Electronic Engineering Technology, Electronics
Keller Graduate School of Management of DeVry University
Graduate Certificate in Financial Analysis