AT&T Wireless
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Founder: AT&T Parent organizations: AT&T, AT&T Communications Subsidiaries: Alltel, AT&T Mexico, Leap Wireless,
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AT&T Wireless Employees
360 Mobility LLC January 2012 - Present
ATT Wireless May 2000 - July 2011
Skills
Telecom Consulting, Telecom Expense..., Sales Management, Telecommunications, Start-ups, Managed Services, VoIP, Wireless, Mobile Devices, Solution Selling, Unified Communications, Mobile Technology, Professional Services, Strategic Partnerships, Account Management, Direct Sales, Sales, Salesforce.com, MPLS, Cloud Computing, Sales Process, Sales Operations, Customer Retention, SaaS
Education
Columbia College
Bachelor of Arts (BA), Psychology
Columbia College
Bachelor of Arts (B.A.), Sociology
Intersign, Corp. March 2012 - Present
Verizon Wireless September 2006 - March 2012
Unum July 2003 - August 2006
AT&T Wireless September 2001 - July 2003
Skills
Marketing, Sales Management, Account Management, Sales, Customer Service, Cold Calling, Operations Management, Customer Retention, Microsoft Office, Customer Satisfaction, Sales Operations, Direct Sales, Selling, Sales Presentations, B2B, Team Building, Retail
Education
Chattanooga State Community College
Providence Health & Services August 2014 - Present
Providence Health & Services October 2012 - August 2014
Winigent July 2012 - October 2012
Redmond Technology Partners August 2010 - July 2012
T-Mobile June 2006 - March 2010
T-Mobile June 2004 - June 2006
T-Mobile 2003 - 2004
AT&T Wireless June 1999 - December 2002
Airtouch Cellular August 1997 - May 1999
Skills
Project Management, Portfolio Management, Program Management, Business Process..., Cross-functional Team..., Change Management, Vendor Management, Project Portfolio..., Telecommunications, Business Process Design, Business Intelligence, Supply Chain, Leadership, Management, Integration, IT Strategy, Management Consulting, Strategy, Business Analysis, Team Leadership, Process Improvement, MS Project, Outsourcing, Software Documentation, Business Process..., Visio
Education
City University of Seattle 2002 — 2004
Masters Certificate, Project Management
Washington State University 1988 — 1992
BA, Communications - Public Relations
Better Builders LLC October 2014 - Present
Bensussen Deutsch & Associates (BDA) Inc. March 2011 - May 2014
Razorfish (Publicis Groupe, Microsoft) January 2006 - March 2011
Corbis 2004 - 2006
AT&T Wireless 2003 - 2004
Amgen - formerly Immunex 1993 - 2003
Education
Central Washington University
Bachelor of Science – Business Administration, Business Management
AT&T May 2014 - Present
Ericsson October 2013 - May 2014
T-Mobile June 2012 - October 2013
Fifth Third Bank January 2012 - June 2012
COMSYS June 2011 - March 2012
Cincinnati Bell July 2003 - September 2011
AT&T Wireless April 1997 - July 2003
Van Leer Containers August 1993 - March 1997
Duramed Pharmaceuticals June 1991 - August 1993
Clark Equipment Company 1988 - 1991
Skills
Mobile Communications, Telecommunications, Technical Analysis, Cellular Communications, Wireless, CDMA, LTE, Switches, Troubleshooting, Wireless Networking, 3G, GSM, Fiber Optics, RF, UMTS, 2G, Microwave, GPRS, Optical Fiber, Edge, Ethernet, 4G, Mobile Technology, HSPA, Testing, Integration
Education
Indiana University-Southeast 2009 — 2010
Bachelor of Science, Business Administration
Cincinnati State Technical and Community College 1983 — 1985
Associate of Science, Biomedical Engineering
AT&T Mobility July 2011 - Present
AT&T December 2007 - July 2011
AT&T wireless 2005 - 2007
Cingular Wireless May 2002 - August 2005
BellSouth Mobility 1998 - 2002
Skills
Software Quality..., Software Development, Management, Testing, Project Portfolio..., Data Warehousing, Mobile Devices, Project Management, Process Improvement, Test Planning, Product Development, Visio
Education
Cincinnati State Technical and Community College 1992 — 1993
associate, Nursing
college 1981 — 1984
Business
Kennesaw State University
software programming
Microsoft, Developer Experience Platform 2012 - 2014
Microsoft, Windows Phone 2011 - 2012
Microsoft, Windows Phone 2009 - 2011
Microsoft, Windows Media Center Extender 2008 - 2009
Microsoft, Sales & Services, OEM Engineering Services 2005 - 2008
AT&T Wireless 2001 - 2005
AT&T Wireless 1998 - 2001
Skills
SaaS, Cloud Computing, Enterprise Software, Partner Management, Solution Selling, Pre-sales, MOF, Technology Evangelist, Partner Development, Sales Enablement, Channel Partners, Product Management, CRM, Professional Services, Mobile Devices, Agile Methodologies, Agile Project Management, Wireless, Program Management, Software Project..., Software Development, Software Engineering, Integration, Management, Cross-functional Team...
Education
University of California, Berkeley, Haas School of Business
Master of Business Administration (MBA)
University of California, Berkeley, Haas School of Business
Executive Program on Innovation
Chung-Ang University
Bachelor of Engineering (B.E.), Computer Science and Engineering, Awarded Academic Scholarship
University of Washington
St. Joseph Health July 2015 - Present
Wayland Baptist University February 2009 - Present
PMI West Texas Chapter January 2015 - Present
St. Joseph Health August 2013 - July 2015
PMI West Texas Chapter January 2011 - December 2014
TTUHSC June 2005 - August 2013
Wayland Baptist University 2003 - 2005
AT&T Wireless 1995 - 1999
Skills
Project Portfolio..., Instructional Technology, Photoshop, SharePoint, SharePoint Designer, MS Project, CSS, Project Oversight, Program Oversight, Digital Photography, Photo Editing, Visio, Software Documentation, PMP, Program Management, Training, Project Management, PMO, Web Design, IT Management, System Deployment, Microsoft Office, SDLC, Leadership, Project Coordination, Healthcare Information..., IT Strategy, Software Project..., System Administration, Access, Distance Learning, Technical Writing, Workflow Analytics, E-Learning, Higher Education, Strategy, Analysis, Process Improvement, Data Analysis, Teaching, Team Leadership, Research, Project Planning, Staff Development, Databases, Troubleshooting, Academia, Leadership Development, Adult Education, Educational Technology
Education
Colorado Technical University 2007 — 2008
MSM
Texas Tech University 1995 — 2003
BA
Incentives Marketplace April 2014 - Present
Melaleuca:The Wellness Company September 2010 - August 2014
ITC September 2009 - September 2010
Ella Style September 2003 - December 2006
AT&T Wireless March 1999 - April 2002
AT&T Wireless January 1997 - March 1999
AT&T Wireless September 1993 - January 1997
Skills
Wellness, Health, Nutrition, Supplements, Home, Skin Care, Wellbeing, Physical, Eco-friendly, Lifestyle, Cosmetics, Consultative Selling, Customer Service, Public Speaking, Account Management, Selling, Direct Sales, Management, Sales, Training, Business Development, Wireless, Process Improvement, Entrepreneurship, Coaching, Leadership Development, Retail, Team Building, Customer Retention, Leadership, Strategy, Sales Process, Marketing Strategy, New Business Development, B2B, Start-ups, Sales Management, Social Networking, Cross-functional Team..., Sales Operations, Contract Negotiation
Education
College of Saint Benedict
Bachelor of Arts, Business Management
Moore & Smith Tree Care LLC March 2011 - Present
Bay Horse Hotel 2008 - 2011
Verizon 2007 - 2008
AT&T Wireless 2002 - 2004
Sprint-Nextel ''Let's Talk Cellular'' 1999 - 2001
Radio Shack 1997 - 1999
Skills
Retail, Cold Calling, Budgeting, Forecasting, Strategic Planning, Coaching, B2B, Account Management, Sales Management, Customer Relations, New Business Development, Marketing Strategy, Budget Management, Direct Sales, Customer Service, Lead Generation, Sales Support, Promotions, Customer Satisfaction, Sales Process, Training, Selling, Team Building, Recruiting, Employee Training, Customer Experience, Interviews, Hiring, Store Management, Event Management, Business Strategy, Performance Management, Retail Sales, Leadership Development, Multi-channel Retail
Education
Community College of Southern Nevada 1998 — 1999
Associate of Arts and Sciences (A.A.S.), Business
The Hartford January 2006 - July 2008
AT&T Wireless September 2002 - December 2005
Midland Mortgage Company September 2000 - August 2002
Skills
Accounting, Financial Analysis, Financial Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Bookkeeping, Microsoft Excel, Tax Preparation, General Ledger, GAAP, Financial Statements, Microsoft Word, Data Entry, Tax, PowerPoint, Invoicing, Microsoft Office, Customer Service, Time Management, Journal Entries, Spreadsheets, Sarbanes-Oxley Act, Teamwork, Tax Accounting, Analysis, Budgets, Income Tax, Bank Reconciliation, Cash Flow, Cost Accounting, Tax Returns, US GAAP, Insurance, Data Analysis, Leadership
Education
University of Maryland University College 2012 — 2015
Bachelor's degree, Accounting and Business/Management, 3.6
College of Southern Maryland 2010 — 2012
Accounting
AT&T Mobility September 2011 - Present
AT&T Mobility May 2005 - September 2011
AT&T Mobility March 1994 - May 2005
AT&T Wireless July 2002 - April 2004
AT&T (formerly McCaw Cellular One) November 1992 - March 1994
AT&T (formerly McCaw Cellular One) October 1990 - November 1992
Washington Air National Guard / United States Air Force June 1985 - June 1991
AT&T (formerly McCaw Cellular One) February 1989 - October 1990
Skills
MS Office Suite, Problem Solving, Data Analysis, Excel, Troubleshooting, Telecommunications, Network Operations, Wireless, Microsoft Office, PowerPoint, Word, RF, Customer Relations, Customer Service, Windows, Team Building, Quality Assurance, Vendor Management, Process Improvement, Outlook, GSM, Analysis, Documentation, Computer Network..., Microsoft Excel, Software Documentation, Microwave, Cellular Communications, Project Planning, UMTS, Program Management, 4G, Mobile Devices, Access, Optical Fiber, RF Engineering, Switches, Microsoft Word, Management, Call Centers, T1, VoIP, Project Management, Transmission, 3G, LTE, CDMA, Testing
Education
United States Air Force 1985 — 1989
N/A, Telecommunications
Central Washington University 1984 — 1987
None, General Education
Alpine Access December 2013 - Present
South of Philly February 2012 - Present
Habitat for Humanity January 2012 - Present
City of Charleston Recreation Aquatics Division February 2011 - Present
Charleston Southern University January 2011 - May 2012
Families Helping Families December 2011 - December 2011
Charleston Basket Brigade November 2011 - November 2011
Rentway June 2006 - February 2007
At&t wireless December 2000 - August 2004
St Joseph's University May 1996 - August 1997
Skills
Leadership, Sales, Budgets, Marketing, Customer Service, Training, Customer Satisfaction, Finance, Recruiting, Accounting, Analysis, Management, Business Development, Microsoft Office, Employee Training, Time Management, Team Leadership, Public Speaking, Strategic Planning, Program Management, Operations Management, Inventory Control, Accounts Payable, Inventory Management, Team Building, Data Entry, Website Development, business plan writing, Certified Virtual Agent, Business Planning
Education
Charleston Southern University 2007 — 2012
MBA, Business administration
University of North Carolina at Greensboro 2000 — 2003
Business Administration, Business Studies
Semi - Retired February 2015 - Present
Capital Healthcare Solutions March 2012 - Present
Leaders in Clinical Informatics in the Greater Pittsburgh Area 2012 - Present
Golden Living January 2010 - January 2011
SkyVue Terrace Nursing Facility October 2007 - January 2010
Sycamore Creek Nursing Center June 2007 - October 2007
Verizon Wireless January 2002 - June 2007
AT&T Wireless January 1998 - January 2001
St. Francis Medical Center January 1993 - January 1997
Skills
Information Organization, Healthcare, IV, Healthcare Management, Nursing, EMR, Healthcare Information..., Hospitals, Case Managment, Clinical Research, Informatics, Home Care, ACLS, Nursing Process, Wound Care, PowerPoint, Teaching, Patient Safety, Microsoft Word, EHR, Conflict Management, Public Health..., Biomedical Devices, Mechanical Ventilation, Tracheostomy, Telehealth, Sunrise Clinical Manager, Healthcare Information..., Medical Device..., Long-term Care, Geriatric Nursing, Work Package Management, Infection Control, Techinical, Care Planning, Admissions, LinkedIn, Twitter, Home Health Agencies, ARRA, Clinical Analytics, Clinical Decision..., Clinical Workflow, Registered Nurses, Incident Management, Advance Directives, Living Will, SNF, Defibrillator, Self-direction
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Masters, Project Management
Community College of Allegheny County 2012 — 2012
HITPro Training, Health Information/Medical Records Administration/Administrator
2008-2010 University of Illinois at Chicago Online Health Informatics Masters 2008 — 2011
Masters of Science Degree, Health Informatics
University of Illinois at Chicago 2007 — 2010
Masters, Health Informatics
Clarion University of Pennsylvania 1993 — 1995
Bachelors, Nursing
St. Francis School of Nursing 1992 — 1994
RN Diploma, Registered Nursing/Registered Nurse
Claret Medical November 2014 - Present
Thor Electric December 2012 - Present
AT&T Wireless 1996 - August 2011
Cellular One 1996 - 2000
Skills
Sales, Telecommunications, Wireless, Sales Process, Account Management, Solution Selling, Direct Sales, Customer Retention, Customer Satisfaction, Managed Services, Mobile Devices, Mobile Technology, Sales Operations
Education
College of the Redwoods
Associate of Arts (AA), Business Administration and Management, General
New York Life Insurance Company November 2010 - Present
New England Financial 2008 - 2009
Farmers Insurance Group 2004 - 2008
State Farm Insurance 2001 - 2004
AT&T Wireless 1996 - 2001
Skills
Pensions, Fixed Annuities, Term Life Insurance, Disability Insurance, Life Insurance, Whole Life, Retirement Planning, Universal Life, Long Term Care Insurance, Key Person Insurance, Series 6, Series 63, 401k Rollovers, 529 Plans, Insurance, Retirement, Securities
Education
City College of San Francisco 1994 — 1998
Angel Fire Hemp Company September 2013 - Present
New Coast Productions January 2004 - Present
AT&T Wireless December 1997 - November 2003
Sprint PCS May 1996 - December 1997
Boeing Space & Defense Systems (formerly McDonnell Douglas) June 1991 - May 1996
Education
Chapman University 1989 — 1994
Bachelor of Business Administration (BBA), Finance
Sleep Number® by Select Comfort May 2010 - Present
Sleep Number® by Select Comfort November 2006 - May 2010
Sleep Number® by Select Comfort August 2005 - November 2006
Sleep Number® by Select Comfort June 1998 - July 2005
Gateway May 2000 - July 2001
AT&T Wireless October 1997 - June 1998
Sam's Club March 1996 - October 1997
Skills
Instructor-led Training, Leadership, Adobe Creative Suite, Instructional Design, Training, Graphic Design, Retail, Microsoft Office, WebEx, Brand Implementation, Presentation Design, Audio Editing, Sales Management..., Microsoft Certified..., Merchandising, Employee Training, Inventory Management, Team Building, Recruiting, Sales Operations, Time Management, CompTIA A+ Certification, Sales, Customer Service, Management
Education
Southern New Hampshire University 2015 — 2016
Master of Science (MS), Information Technology w/ Concentration in Data Analytics
Full Sail University 2010 — 2012
Bachelor's Degree, Graphic Design, 3.7
Seminole State College of Florida 2001 — 2003
Associate in Science, Network Services Technology
College of Central Florida 1993 — 1996
Organizational Psychology
Oracle October 2014 - Present
Oracle February 2013 - October 2014
Oracle April 2010 - February 2013
Lincoln Heritage 2009 - 2010
Big Sky Precision September 2008 - April 2009
Summit Automotive Distributors January 2002 - July 2008
AT&T Wireless 2002 - 2002
Level 3 Communications 1999 - 2002
Interlink Group 1997 - 1998
Hewlett-Packard May 1995 - May 1997
Skills
Data Center, Telecommunications, Product Development, Program Management, Software Development, Business Intelligence, Team Leadership, Cloud Computing, Web Applications, Project Management, Contract Negotiation, SaaS, Enterprise Software, Software Project..., Product Management, Marketing, CRM, Call Center, Leadership, Agile Methodologies, Business Process, Networking, Sales, Integration, Solution Selling, Customer Experience, Call Centers
Education
Colorado State University 1992 — 1997
BS Business Administration, Computer Information Systems
Fluke Corporation 2013 - Present
Fluke Corporation May 2010 - January 2014
Fluke Corporation May 2004 - May 2010
Apex Learning 1999 - 2003
AT&T Wireless 1995 - 1998
Art Access 1994 - 1997
Skills
Public Relations, Product Marketing, Product Development, Newsletters, Management, Program Management, Product Management, Market Research, Social Media, Trade Shows, Online Marketing, Media Relations, Business Development, Start-ups, Competitive Analysis, Strategy, Internal Communications, Marketing Communications, Email Marketing, Marketing Strategy, Budgets, Product Launch, Advertising, Leadership, Lead Generation, Marketing Management, Strategic Partnerships
Education
Colorado College 1989 — 1993
BA, International Economics
AT&T September 2013 - Present
AT&T August 2010 - September 2013
AT&T 2010 - 2010
AT&T 2009 - 2010
AT&T October 2006 - October 2009
Cingular Wireless October 2003 - October 2006
Wireless Facilities, Inc June 2000 - September 2003
AT&T Wireless January 1997 - June 2000
Odelia Pacific Corporation 1994 - 1995
Skills
Telecommunications, Wireless, UMTS, 3G, Vendor Management, 4G, Program Management, Cross-functional Team..., LTE, Cellular Communications, RAN, GSM, Project Management, Project Planning, Management, Business Development, Networking, Mobile Communications, Testing, CDMA, Mobile Devices, Optical Fiber, PMP, Enterprise Software, Strategy, Fiber Optics, WiMAX, Managed Services, IP, Wireless Networking, Network Design, Integration, Product Management, Microwave, System Deployment, VoIP, RF, Technology Integration, DAS, IPv6, Product Rationalization, Acquisition Integration, Data Integration, Big Data, Data Analysis, Data Management, Strategic Planning, Business Planning, Market Planning, Mergers & Acquisitions
Education
Central Washington University 1995 — 1997
B.S.
AT&T Inc October 2010 - Present
AT&T Mobility July 2010 - October 2010
T-Mobile February 2010 - July 2010
SinglePoint April 2007 - October 2008
AT&T Wireless 2003 - 2005
AT&T Wireless 1998 - 2005
AT&T Mobility 1990 - 2005
AT&T Wireless September 1995 - October 1998
Bay Area Cellular Telecommunications Company (MCAW) September 1990 - September 1995
TURNKEY- Telecom September 1988 - September 1990
Skills
Telecommunications, Wireless, Computer Network..., LTE, IP, Cellular Communications, Integration, UMTS, Network Design, Data Center, TCP/IP, Switches, Cisco Technologies, Microwave, Mobile Devices, Ethernet, Troubleshooting, Routers, Fiber Optics, SS7, Routing
Education
Highline Community College 2009 — 2010
PMP-, Project Management Professional -PMP
DEVRY -LOS ANGELES 1982 — 1985
EET, ELECTRONICS ENGINEERING
Chaffey College 1980 — 1982
ELECTRONICS, SOLAR TECHNOLOGY
Virginia Polytechnic Institute and State University 1975 — 1978
BUSINESS MANAGEMENT
VIP Wireless March 2012 - Present
Sprint July 2010 - March 2012
Boost Mobile May 2009 - July 2010
Boost Mobile October 2004 - May 2009
AT&T Wireless January 2001 - October 2004
WorldCom Wireless July 2000 - January 2001
LG Telecom November 1998 - July 2000
Skills
Cross-functional Team..., Sales Operations, Sales Management, Strategy, Account Management, Forecasting, Negotiation, New Business Development, Telecommunications, Management, Business Strategy, Competitive Analysis, Leadership, Operations Management, Program Management, Strategic Planning, Channel Partners, Sales, Wireless, Marketing Strategy, Team Leadership, Retail, Direct Sales, Product Marketing, Team Building, Contract Negotiation, Business Development, Business Planning, Marketing, Strategic Partnerships, Process Improvement, Customer Experience, Channel Management, Organizational Design, Local Marketing, Channel Strategy, Sales Support, Contract Negotiations, Vendor Relations, Project Management, Software Project..., Product Management, Sales Process
Education
Lawrence Technological University 2004 — 2008
MBA — Project Management & Organizational Development
Cleary University 2002 — 2003
BBA — Marketing, Summa Cum Laude
Sprint Management Leadership Series; Overland Park, KS 2008
12-month Leadership and Development course for top potential Managers to Director level
WGIV Charlotte February 2015 - Present
Telecom Agent Solutions May 2012 - Present
K & B Telecom/ Suber Services January 2009 - Present
K & B Telecom January 2009 - Present
SUBER SERVICES January 2006 - Present
MHSO January 2013 - January 2014
'article 42 of the Constitution' 2010 - 2011
AT&T Wireless 2000 - 2004
Skills
Telecommunications, Wireless, New Business Development, Sales, Broadband, VoIP, Direct Sales, Account Management, Product Management, Vendor Management, Troubleshooting, Cross-functional Team..., Business Development, Small Business, Retail, Strategy, Recruiting, Budgets, Management, Strategic Partnerships, Mobile Devices, Start-ups, Selling, Entrepreneurship, Managed Services, Business Planning, E-commerce
Education
Colorado Technical University 2013 — 2016
Accounting and Finance, 3.5
University of South Carolina-Columbia 1983 — 1988
BS, Retail Management
Brookland-Cayce 1979 — 1983
AT&T Mobility March 2013 - Present
Hewlett-Packard September 2010 - Present
Hewlett-Packard September 2010 - August 2012
Yarisa Group 2008 - 2012
AT&T Mobility February 2010 - September 2010
ACS Healthcare Solutions August 2009 - February 2010
AT&T Wireless July 2007 - July 2009
Digital Insight, an Intuit Company January 2007 - June 2007
TVA April 2001 - December 2006
Sofsys Inc December 1998 - April 2001
Skills
SOA, Agile Methodologies, SDLC, Java, Web Services, Java Enterprise Edition, SQL, Enterprise Architecture, Weblogic, Unix, Hibernate, Oracle
Education
Coimbatore Institute of Technology 1992 — 1996
B.E., Computer Science and Engineering
Verizon Wireless 1998 - Present
AT&T Wireless 1996 - 1998
Voice of America 1986 - 1996
Skills
EVDO, LTE, CDMA, 4G, Cellular Communications, Wireless, RF, RF Engineering, CDMA2000, UMTS, GSM, Antennas, 3G
Education
Georgia Tech Research Institute 2003 — 2004
Professional Certificate, Radar Systems
Clemson University 1983 — 1986
BSEE, Electrical Engineering
Coastal Carolina University 1982 — 1983
Mathematics
T-Mobile April 2004 - Present
WFI April 2000 - June 2003
AT&T Wireless 1996 - 2000
WTS April 1995 - March 1996
US Navy 1981 - 1993
US Navy 1981 - 1993
Skills
UMTS, Ericsson GSM, UMTS, LTE, GSM, RF, LTE, RF design, System Deployment, Optimization, 3G, Cellular Communications, TDMA, RF Engineering, Actix, HSPA, CDMA, Network Optimization, 4G, Telecommunications
Education
Cleveland Institute of Electronics 1995 — 1997
Electrical and Electronics Engineering
Ltech Media September 2014 - Present
Cablz, Inc. January 2014 - April 2014
Mark's Outdoors March 2013 - December 2013
V-LINE TRUCK ACCESSORY CENTER 2010 - 2012
Ronnie Smith's Outdoor adventures 2006 - 2011
AT&T Wireless January 2008 - January 2010
Alloy Metal Processing & Melting Materials, Inc January 2005 - 2006
Skills
Automotive, Management, Customer Service, Sales, Purchasing, Troubleshooting, Market Research, Sales Management, Selling, Account Management, Marketing, Team Building, Microsoft Excel, Microsoft Office, New Business Development, Microsoft Word, Strategic Planning, Marketing Strategy, Training, Leadership, Team Leadership, Budgets, Social Networking, Program Management
Education
Colorado Technical University 2002 — 2006
Bachelor of Science, Business Management
Apple Retail July 2012 - Present
AT&T Wireless October 2009 - September 2010
Verizon Wireless September 2007 - October 2009
Skills
Customer Satisfaction, Customer Retention, Cold Calling, Direct Sales, Sales Operations, Solution Selling, Quotas, Wireless, Telecommunications, Sales, Account Management, Retail Sales, Management, Computer Hardware, Logic Pro, Microsoft Office, Apple OS, Computer Repair, American Sign Language, Apple Certified
Education
Cuyahoga Community College 2004 — 2010
Business Management
Cleveland State University
Bachelor's Degree, Marketing, 4.0 GPA
Gogo January 2007 - Present
Stoneybrook HOA November 2012 - Present
Arcedium Coffeehouse, Inc April 2011 - Present
gogo January 2007 - Present
US Cellular January 2003 - January 2007
AT&T Wireless January 2000 - January 2003
D-Square Communications July 1998 - January 2000
Skills
Wireless, Cellular Communications, Telecommunications, Network Design, Computer Network..., Ethernet, Vendor Management, Microwave Engineering, Contract Negotiation, Network Monitoring Tools, Internet Services, CCNA
Education
J. Sterling Morton West High 1993 — 1996
High School
College of DuPage
American Imaging Group February 2014 - Present
Kahn Lucas April 2013 - Present
Undercover Security Company April 2011 - Present
Panera Bread October 2011 - April 2013
Liberty Science Center May 2011 - October 2011
Liberty Science Center October 2010 - October 2011
2010 Grace Sullivan October 2007 - September 2010
Papermill Playhouse April 2008 - September 2009
AT&T Wireless September 2007 - October 2007
Radio Shack October 2006 - September 2007
Skills
Marketing, Public Relations, Social Media, Customer Service, Microsoft Office, Microsoft Excel, Blue Cherry, Event Planning, Customer Satisfaction, Management, Outlook, PowerPoint, Sales, Social Media Marketing
Education
College of Saint Elizabeth 2008 — 2011
Communications focus in Public Relations Minor in Psychology
Verizon June 2011 - Present
Verizon Wireless April 2006 - June 2011
AT&T Wireless July 2002 - April 2006
XO Communications January 2000 - July 2002
Skills
Telecommunications, Wireless, Customer Satisfaction, Customer Retention, Call Center, Customer Experience, Account Management, Sales Management, Vendor Management, Team Building, Cross-functional Team..., Sales Operations, Process Improvement, Operations Management, Direct Sales, Training, Team Leadership, Coaching, Sales, Retail, Customer Service, Management, Inventory Management, Leadership, Call Centers, Quality Assurance, Product Management, E-commerce, CRM, Salesforce.com, Sales Process, Mobile Devices, Solution Selling, Selling, Program Management, Team Management, VoIP, B2B, Strategic Partnerships, Business Development, Managed Services, Strategy, Project Management, Strategic Planning, New Business Development, Business Analysis, Budgets
Education
Colorado State University-Global Campus 2015 — 2017
Master’s Degree, IT Management
Fairleigh Dickinson University 2008 — 2013
Bachelor of Business Administration (BBA), Business
Fairleigh Dickinson University 2008 — 2011
Associate’s Degree, Liberal Arts
Fordham University 1996 — 1998
Business
Cox Communications March 2009 - Present
mindSHIFT Technologies February 2008 - April 2009
First Horizon March 2007 - February 2008
Wachovia/World Savings September 2006 - February 2007
Countrywide Home Loans/Full Spectrum March 2003 - September 2006
AT&T Wireless June 2001 - March 2003
GMAC Mortgage February 1998 - May 2001
Skills
Cold Calling, Solution Selling, Telecommunications, Sales Process, Account Management, New Business Development, Sales Management, Direct Sales, Call Centers, VoIP, Sales, Networking, Selling, Managed Services, Management, B2B, Leadership, Training, Data Center, Enterprise Software, Forecasting, Wireless
Education
College of DuPage 1980 — 1982
Verizon May 2015 - Present
Verizon December 2008 - April 2015
AT&T Wireless August 2008 - December 2008
Verizon January 2008 - May 2008
Bank of America October 2006 - September 2007
CAEFF, Clemson University August 2003 - September 2006
Skills
Oracle, Databases, Performance Tuning, Oracle RAC, RMAN, SQL Tuning, Replication, Data Migration, Data Guard, Troubleshooting, Unix, PL/SQL, Testing, Database Administration, Data Analysis
Education
Clemson University
MS, Computer Science
East China University of Science and Technology
BS, Environmental Engineering
American Tower Corporation October 2013 - Present
University of Phoenix August 2012 - Present
Verizon Wireless January 2007 - October 2013
Verizon Wireless October 2010 - October 2011
Clearwire March 2006 - January 2007
DOT/FAA June 2005 - March 2006
Nextel Communications January 2005 - June 2005
AT&T Wireless October 1994 - January 2005
USAF/ANG March 1983 - June 2004
Skills
Wireless, Integration, Telecommunications, ATM networks, Switches, Wireless Networking, Operations Management, Leadership, RF, 4G, Routing, Management, Start-ups, Fiber Optics, Computer Network..., VoIP, UMTS, System Deployment, Cross-functional Team..., Firewalls, Network Engineering, Training, Network Design, LTE, Cellular Communications, Networking, CDMA, Microwave, IP, RF Engineering, 3G, MPLS, WiMAX, GSM, Ethernet, EVDO, T1, Routers, TCP/IP, WiFi, Mobile Devices, LAN-WAN, WAN, Troubleshooting, Network Architecture, Optical Fiber, Managed Services, QoS, SS7, Frame Relay
Education
Colorado State University 2012 — 2016
Master of Business Administration (MBA), Business Administration and Management, General, 3.75
Stevens Institute of Technology 2007 — 2011
Masters, Telecommunications Management
Lucent 1994 — 2008
Telecommunications
Comptia 2005 — 2005
Net+ and A+, IT
University of Massachusetts Lowell 2000 — 2005
BSIT-Business Minor, IT, Business
Ericsson 2001 — 2004
Telecommunications
Nortel 2004 — 2004
Telecommunications
Rogers High School 1977 — 1981
High School Diploma
Best Buy April 2015 - Present
Best Buy February 2013 - April 2015
Best Buy July 2011 - February 2013
AT&T May 2010 - July 2011
AT&T Mobility February 2008 - May 2010
Cingular September 2006 - February 2008
AT&T Wireless October 2004 - September 2006
AT&T Wireless January 2003 - October 2004
Bitstream Underground January 1998 - February 2001
MainNet, Inc. August 1996 - December 1997
Skills
Strategic Visionary, System Administration, Vendor Management, Troubleshooting, Mobile Devices, Procurement, Process Improvement, Wireless, Telecommunications, Customer Service, Call Centers, Customer Satisfaction, Process Flow..., Account Optimization, Microsoft Excel, Premier, VEC, Sprint Ordering Portal, Android, iOS, Call Center, TEM, Microsoft Office, Windows Mobile, Instrument Rated Pilot, Commercial Piloting
Education
Academy College 2001 — 2009
Associate of Science (A.S.), Aviation Business
Century College 2000 — 2001
Associate of Science (A.S.), Computer Science
T-Mobile 2013 - Present
Sprint 2005 - 2013
Nextel 2001 - 2005
Nextel 1999 - 2001
Nextel 1997 - 1999
AT&T Wireless 1993 - 1997
Skills
M2M, Wireless, CRM, 4G, Cellular Communications, CDMA, Mobile Devices, LTE, WiMAX, Mobile Technology, Account Management, B2B, Cold Calling, Customer Satisfaction, Customer Retention, Strategy, Strategic Partnerships, Channel Partners, Salesforce.com, Backgammon, Mobile Applications, Call Centers, Vendor Management, SaaS, Direct Sales, Solution Selling, Sales Process, Telecommunications
Education
College of the Canyons 1984 — 1986
Associate of Arts (AA)
Volunteers of America October 2013 - Present
The Standard December 2012 - September 2013
YWCA of Vancouver March 2004 - December 2012
North Portland Wellness Center March 2012 - August 2012
OHSU January 2001 - February 2003
Pro-West 2000 - 2000
AT&T Wireless 1999 - 2000
YOHANA INTERNATIONAL INTERPRETER AGENCY 1999 - 1999
MACU MACU 1998 - 1998
INAC 1997 - 1998
Skills
Community Outreach, Mentoring, Non-profits, Supervision, Team Facilitation, Public Facilitation, Conflict Resolution, Confidentiality, Accurate Record Keeping, Boundaries, Diversity & Inclusion, Immigration Issues, Orders of Protection, VAWA, Board of Director..., Affordable Housing, Job Search, Case Managment, Health Insurance, Advocacy, Customer Service, Customer Satisfaction, Interpreting, Event Planning, Teaching, Public Speaking, Data Entry, Administrative..., Access, Nonprofits, Psychotherapy, Training, Administrative..., Case Management
Education
Clark College
Plebotomy Certification, Phlebotomy
Edmonds Community College
AT&T 2008 - Present
AT&T January 2007 - 2008
AT&T Wireless March 2006 - 2008
Cingular Wireless January 2006 - January 2007
Lionbridge/Veritest 2004 - 2006
Symbio 2003 - 2005
MindSpring 1999 - 2003
Skills
Mobile Devices, Budgets, System Deployment, Product Management, Testing, Wireless, Telecommunications, Web Applications, Program Management, Cross-functional Team..., SDLC, Mobile Applications, Customer Service, Strategic Partnerships, LTE, Vendor Management, Project Management, Usability Testing, Integration, Process Improvement, Mobile Technology, Software Project..., Marketing Strategy, VoIP, Agile Methodologies, Agile Project Management, Cellular Communications, Cloud Computing, Scrum, CRM
Education
City University of Seattle 2010 — 2016
Bachelor of Science (B.S.), Communication
The Philipp University of Marburg 1993 — 1998
Gymnasium Papenburg 1990 — 1993
Abitur, English and German Literature
Gymnasium Brauweiler
Perry Technical Institute June 2015 - Present
Yakima Valley Farm Workers Clinic January 2014 - March 2015
State Farm April 2013 - October 2013
Bank of America April 2009 - January 2012
US Cellular August 2007 - March 2008
AT&T Wireless October 2006 - August 2007
IKEA Home Furnishings November 2002 - October 2006
Trendwest Resorts September 2001 - August 2003
DPR Construction January 2000 - April 2001
Skills
Loans, Consumer Lending, Banking, Credit, Small Business Lending, Mortgage Lending, Commercial Lending, Retail Banking, Lines Of Credit, Cross Selling, Customer Service, Management, Sales Management, Sales, Training
Education
Central Washington University 2005 — 2012
BS, Business Administration/Specialization Human Resource
Yakima Valley Community College 2003 — 2005
AA; Associates of Arts
NWN Corporation May 2013 - Present
NWN Corporation 2008 - Present
NWN Corporation September 2003 - August 2008
AT&T Wireless October 1993 - February 1997
AT&T Wireless August 1989 - October 1993
Skills
Marketing, Marketing Strategy, Marketing Communications, Social Media Marketing, Email Marketing, Marketing Management, Direct Marketing, Demand Generation, Event Management, Event Planning, Corporate Branding, Corporate Events, Vendor Relationships, Business Partner..., Lead Generation, Management, Sales, Leadership, Channel, CRM, New Business Development, Customer Service
Education
Colorado State University 1985 — 1989
BS, Double Major: Marketing and Human Resources
Verizon Wireless May 2005 - Present
AT&T Wireless 1997 - 2005
Skills
Wireless, Sales Management, Team Building, Telecommunications, Customer Experience, Customer Retention, Direct Sales, Sales Operations, Sales Process, Selling, Solution Selling, Customer Satisfaction
Education
College of Marin 1967 — 1968
Cisco April 2011 - Present
Expedia November 2009 - April 2011
Expedia September 2008 - November 2009
MetroPCS April 2008 - September 2008
AT&T October 2007 - April 2008
Cingular/AT&T Wireless January 2005 - September 2007
AT&T Wireless March 2004 - January 2005
AT&T Wireless December 2001 - March 2004
AT&T Wireless August 2000 - December 2001
AT&T Wireless November 1999 - August 2000
Skills
Data Center, Telecommunications, Wireless, Systems Engineering, Team Management, Team Building, Team Leadership, Cisco Technologies, Network Design, VoIP, Vendor Management, ITIL, WAN, Troubleshooting, Project Management, Routing, Process Improvement, Switches, Testing, SDLC, Security, ITIL Certified, Six Sigma, System Deployment, IP, ATM networks, Cisco Routers, Network Architecture, Networking, Continuous Improvement, Servers, Network Engineering, OSPF, IT Operations, Computer Network..., Enterprise Software, Network Administration, Technical Support, Routers, Frame Relay, Hardware, Cisco Nexus, TCP/IP, EIGRP, Call Centers, Routing Protocols, MPLS, Unified Communications, LAN-WAN, Managed Services
Education
Collin County Community College 2007 — 2009
The University of Texas at Austin 1986 — 1988
Van Horn High School 1982 — 1986
Macy's August 2012 - Present
5 Monkeys March 2011 - April 2012
Convergys August 2010 - February 2011
Convergys April 2010 - February 2011
Business Connex April 2010 - August 2010
Still Thinkin January 2006 - April 2010
Sears, Roebuck and Co. October 2005 - December 2005
Mad Dog Bar and Grill July 2004 - February 2005
At&T Wireless December 2002 - March 2004
City Lights September 2000 - August 2003
Skills
Sales, Sales Management, Microsoft Excel, Security, Talent Acquisition, Windows, Customer Service, Leadership, Retail, Team Leadership, Management, Team Building, Time Management, Training
Education
Salt Lake Community College
Associate of Arts and Sciences (AAS), Paralegal Studies
Mount San Jacinto College 2007 — 2008
Citrus College 2000 — 2001
Citrus College 1997 — 1998
Los Altos 1986 — 1990
Universal Technical Institute - Houston July 2015 - Present
Billie Toland Properties February 2012 - Present
University of Phoenix November 2001 - Present
The Art Institute of Ft Lauderdale November 2011 - May 2014
DeVry University January 2011 - November 2011
Devry University March 2008 - January 2011
DeVry University, Houston June 2007 - March 2008
University of Phoenix December 2002 - June 2007
AT&T Wireless 1999 - 2002
Skills
Organizational..., Change Leadership, Public Speaking, Organizational..., Managing High..., Certified Project..., High Performance Teams, Change Management, Higher Education, Coaching, Staff Development, Leadership Development, Team Building, Career Development, Resume Writing, Career Counseling, Conflict Resolution, Training, Admissions, Adult Education, Leadership, Enrollment Management, E-Learning, Recruiting, Student Affairs, Instructional Design, Program Development, Non-profits, Budgets, Program Management, Management, Teaching, Curriculum Development, Student Recruiting, Strategic Planning, Employee Training, Marketing, Employee Relations, Curriculum Design, System Administration, Community Outreach, Time Management, Distance Learning, Campus, Student Financial Aid, Workshop Facilitation, Nonprofits, Organizational..., College Recruiting, Interviews
Education
University of Phoenix 2003 — 2006
Doctorate, Leadership/Management
University of Phoenix 2000 — 2002
MBA, Management
University of Phoenix 1996 — 1998
MAOM, Management/Org Behavior
Colorado Christian University 1994 — 1996
BS Org Management, HR/Org Behavior
Earndit.com November 2009 - Present
HasOffers April 2011 - January 2012
AdKeeper Inc. August 2010 - April 2011
Sphere August 2008 - August 2010
Decision Health August 2005 - August 2008
Custom Coding Solutions 2005 - 2008
Unseen Web Services2003 2003 - 2006
TeleCommunication Systems May 2004 - August 2005
AT&T Wireless 2000 - 2004
Tepco Premium Financing January 1999 - January 2000
Skills
JavaScript, Analysis, MySQL, Web Applications, PHP, jQuery, MongoDB, Apache, HTML 5, Memcached, SQL, Git, Linux, Integration, Ruby on Rails, Agile Methodologies, Mobile Applications, HTML5, Web Development, CSS, HTML
Education
City University of Seattle 2002 — 2009
BS, Computer Systems
Spokane Falls Community College
Headwaters Stone Division July 2013 - Present
Headwaters Stone Division December 2002 - Present
AT&T Wireless August 1997 - July 2002
United States Cellular January 1995 - February 1998
Skills
Account Management, Budgets, Building Materials, Cold Calling, Contract Negotiation, Customer Service, Direct Sales, Microsoft Excel, Negotiation, Outlook, Purchasing, Sales Management, Sales, Solution Selling, B2B, New Business Development, Sales Operations, Sales Process, Team Building
Education
Columbia Basin College 1993 — 1995
General Studies
Directlink Transport April 2007 - Present
AT&T Wireless February 1999 - November 2005
Nordstrom 2000 - 2001
Education
Clackamas Community College 1997 — 1999
General
Self employed July 2015 - Present
Self-employed 2006 - Present
Seacret February 2013 - November 2014
AT&T Wireless 2003 - 2007
Skills
Customer Service, Team Building, Sales, Leadership, Strategic Planning, Public Speaking, Microsoft Office, Photoshop, Marketing
Education
Clackamas Community College 1997 — 1999
General, General Studies
J.P. Morgan May 2015 - Present
Verizon Wireless September 2014 - May 2015
Flanker Consulting LLC February 2014 - May 2015
AT&T Wireless March 2013 - May 2014
Rebuild Inc. Demo and Restoration Contractor November 2012 - March 2013
New York Hotel Trades Council June 2008 - September 2008
Skills
Microsoft Office: Word,..., E-Trade, EquityFeed, Teaching, Microsoft Office, Microsoft Word, History, Sales Process, Customer Service, Microsoft Excel, Windows, Marketing, PowerPoint, Communication, Sales, English, Online Marketing, Outlook, Research, World History
Education
City University of New York-Brooklyn College 2009 — 2014
Liberal Arts in History, Chinese Studies, Japanese Studies, GPA: 3.2 Major GPA: 4.0
Nordstrom June 2015 - Present
Independent Consultant September 2014 - July 2015
Getty Images September 2007 - September 2014
RealNetworks Inc. March 1999 - May 2007
AT&T Wireless 1998 - 1999
AT&T Wireless 1997 - October 1998
Western Wireless / Voicestream (Now T-Mobile) 1995 - 1997
Nordstrom 1988 - 1995
City University, Seattle 1982 - 1988
Skills
Computer Network..., Data Center, Network Engineering, Cloud Computing, Network Design, Cisco Technologies, VoIP, Wireless, Telecommunications, Network Architecture, Vendor Management, Network Security, Mobile Devices, Virtualization, IP, Switches, WAN, MPLS, Firewalls, Troubleshooting, TCP/IP, Networking, Wireless Networking, IT Operations, Routers, IT Management, Integration, Routing, OSPF, Enterprise Architecture, Managed Services, Network Administration, ITIL, Unified Communications, Architecture, Hardware, DNS, Ethernet, Enterprise Software, Load Balancing, Cisco Call Manager, System Deployment, F5 BigIP, Security, Disaster Recovery, Servers, Citrix, Architectures, Cisco IOS, Leadership
Education
City University of Seattle 1982 — 1986
Bachelor of Computer Science, Information Technology
Edmonds Community College - Seattle 1980 — 1982
Associate in Digital Electronics and Programming, Information Systems
Istituto Tecnico Industriale Enrico Fermi di Roma 1975 — 1980
Perito Elettronico, Industrial Electronics Technology
Seeking Full time position as Project Manager May 2015 - Present
Flatiron Construction May 2014 - May 2015
WellDyneRx 2013 - 2014
C-IX, LLC September 2011 - August 2013
T-Mobile June 2008 - September 2011
T-Mobile June 2007 - June 2008
Avnet Technology Solutions 2006 - 2007
Wireless Advantage Inc 2005 - 2006
AT&T Wireless 2001 - 2004
Skills
Salesforce.com, CRM, Training, Sales Process, Sales Operations, Leadership, Mobile Devices, Project Management, Business Operations, Process Improvement, Program Management, Cross-functional...
Education
Colorado State University 2013 — 2014
Project Management Certification
MacPCX August 2014 - Present
Joel Gibby Solutions 2001 - 2014
Camas School District September 2008 - April 2012
Camas School District September 2006 - June 2008
Camas School District June 2005 - September 2006
Camas School District August 2001 - June 2005
Stream December 2000 - July 2001
AT&T Wireless May 2000 - October 2000
Skills
Active Directory, Windows Server, VMware, Virtualization, Networking, System Administration, Network Administration, Citrix, CompTIA Network+..., JavaScript, Linux, Windows, Servers, MySQL, ASP, Switches, System Deployment, VoIP, Telecommunications, LAN-WAN, Network Security, Technical Support, Ethernet, Server Administration, CompTIA Security+..., Provisioning, Messaging, Sonicwall, HP Procurve, Troubleshooting, Security, VPN, Hardware, Disaster Recovery, Firewalls, Enterprise Software, Management, Software Installation, Microsoft Exchange, Cisco
Education
Clark College 1999 — 2000
Computer Science
Smartsheet September 2014 - September 2015
Emeritus Brookdale February 2013 - August 2014
Mutual Materials 2007 - 2012
Expedia 2005 - 2007
AT&T Wireless 2002 - 2005
Precor 1992 - 2000
Skills
Budgets, Administrative..., Public Speaking, Project Management, Vendor Management, Negotiation, Strategic Planning, Microsoft Excel, Microsoft Word, PowerPoint, Management, Account Management, Purchasing, CRM, Contract Negotiation
Education
City University of Seattle
Master's degree, Marketing
Eastern Washington University
Bachelor, Radio-Television Management, City University
Butterfly Beauty (http://butterflybeauty47.jeunesseglobal.com) March 2015 - Present
Ideal Used Cars January 2012 - Present
JD Byrider June 2004 - December 2011
DeepGreen Financial March 2005 - July 2006
AT&T Wireless August 1990 - June 2003
Skills
Customer Service..., Customer Service..., Loan Origination, Loan Servicing, Automotive Sales..., Financial Audits, Quality Auditing, Customer Retention, Customer Support, Customer Satisfaction, File Systems, Employee Training, Training Delivery, Transcribing, Credit, Underwriting, Collections, Management, Sales, Customer Service
Education
Colorado Technical University 2014 — 2016
Bachelor of Business Administration (BBA), Project Management, 3.93 GPA
University of Phoenix 2002 — 2004
AA Business Management, Business Management/Human Resources, 3.94 GPA
AT&T October 2014 - Present
AT&T April 2014 - October 2014
AT&T January 2011 - April 2014
Mary Kay, Inc. October 2009 - February 2011
French American School of Puget Sound August 2010 - January 2011
Northshore School District September 2008 - August 2010
AT&T Mobility April 2006 - July 2007
Cingular Wireless November 2004 - April 2006
Cingular Wireless September 2003 - November 2004
AT&T Wireless December 2001 - September 2003
Skills
Management, Vendor Management, Troubleshooting, Software Documentation, Project Management, Telecommunications, Networking, Wireless Networking, Training, Wireless, Cellular Communications, Leadership, VoIP, Program Management, System Deployment, Databases
Education
City University of Seattle 2006 — 2008
Master, Teaching
Washington State University 1988 — 1993
Bachelor of Arts, English
Garden City Group February 2013 - Present
Randstad Technologies US September 2012 - January 2013
AT&T Mobility January 2012 - August 2012
Tek Systems January 2010 - September 2010
Capgemini September 2007 - May 2009
BearingPoint March 2004 - July 2007
ATT Wireless September 2003 - February 2004
Symantec (Verisign Authentication Services) February 2000 - May 2002
CGI- AMS April 1998 - January 2000
Coopers & Lybrand LLP June 1997 - January 1998
Education
City University of Seattle 2010 — 2012
Masters, Project Management, Presidential Honors
University of Washington Extension 2001 — 2002
Certificate Data Resource Management
University of Washington, Michael G. Foster School of Business 1991 — 1996
Bus Admin, Finance, Marketing, Information Systems
Oracle October 2014 - Present
SADA Systems January 2014 - October 2014
Microsoft Corporation July 2013 - November 2013
Microsoft Corporation July 2010 - July 2013
Microsoft July 2007 - July 2010
Interknowlogy February 2006 - July 2007
Softchoice Corporation November 1997 - March 2006
AT&T Wireless 1996 - 1997
Skills
Partner Management, SaaS, Enterprise Software, Cloud Computing, Solution Selling, Business Development, Strategic Partnerships, CRM, Channel Partners, Software Industry, Business Alliances, Microsoft Technologies, Sales, Microsoft Licensing, SharePoint, Lead Generation, Cross-functional Team..., Direct Sales, Salesforce.com, Sales Process, Selling, Unified Communications, Sales Management, Office 365, Microsoft CRM, Collaboration Solutions, Software Licensing, Lync, Team Leadership, Enterprise Solution..., CXO level engagement, Listening to customers, Qualifying Opportunities, Strategy Execution, Business Productivity, Yammer, Customer Experience, Enterprise Social..., OneDrive for Business, File Storage & Sharing, Service Automation, Oracle Knowledge, Oracle Service Cloud, Internet of Things, Oracle Integration..., PaaS
Education
Colgate University 1988 — 1992
BA with Honors
Staples High School
High School
US Department of Veterans Affairs April 2014 - Present
Catamaran January 2014 - February 2014
Kaiser Permanente September 2013 - December 2013
Kaiser Permanente July 2013 - August 2013
NW Line JATC December 2010 - November 2011
AT&T Wireless May 2000 - July 2004
The Vancouver Clinic September 2003 - October 2003
Skills
Pharmacy Technicians, Medical Terminology, Pharmacy Automation, Prior Authorization, HIPPA, Customer Satisfaction, Call Centers, Multi-line Phone, Cpr Certified, Conflict Management, Venipuncture, UPS Shipping, Escalation Resolution, Fax, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Payment Research, Filing, Electronic Filing, Postage Meter, HIPAA, CPR Certified
Education
Clark College 2012 — 2013
AAT Pharmacy Technician Leadership, Pharmacy Technician/Assistant
Clark College 2002 — 2003
Phlebotomy Technician/Phlebotomist, A
Verizon Wireless December 2002 - June 2012
AT&T Wireless June 2000 - December 2002
Skills
Telecommunications, Customer Retention, Call Center, Troubleshooting, Cellular Communications, Wireless, Technical Support, Call Centers, Mobile Technology, LTE, Customer Experience, Customer Service, Direct Sales, VoIP, Wireless Networking, Customer Satisfaction, Mobile Devices, Networking, Negotiation, Account Management
Education
Clover Park Technical College
Certificate, Offset Reprographics/Printing
Fife High School
Imperva September 2015 - Present
AT&T July 2014 - September 2015
AT&T Mobility December 2010 - June 2014
AT&T Wireless April 2010 - April 2011
Hewlett-Packard USA February 2009 - May 2010
AT$T October 2008 - February 2009
Mycom USA August 2008 - October 2008
Skills
UMTS, GSM, WCDMA, ATM, 3G, RAN, Telecommunications, Wireless, IP, Cisco, Troubleshooting, Integration, VoIP, LTE, TCP/IP, Ethernet, CCNP, Network Design, CDMA, Switches, Team Management, Routing, Unix, WiFi, MPLS, VPN, ATM networks, Cisco Technologies, OSPF, Routers
Education
Champlain College 2014 — 2016
Bachelor's degree, Cyber Security
Douala University 1994 — 1998
Bachelor, Industrial and Maintenance Engineering
GetWellNetwork 2014 - Present
ProjTek Inc 2012 - 2014
Amdocs 2009 - 2012
MSA, Inc. March 2005 - 2011
T-Mobile 2006 - 2009
AT&T WIRELESS GROUP 1999 - 2005
AT&T Wireless 1999 - 2005
AT&T Fixed Wireless 1999 - 2001
Skills
Program Management, Telecommunications, Vendor Management, SDLC, PMP, Risk Management, Business Analysis, Agile Methodologies, Cross-functional Team..., Project Management, Business Process, Strategy, Integration, Business Process..., PMO, Quality Assurance, Professional..., Software Project..., Leadership, Enterprise Software, Requirements Analysis, Process Improvement, Management, Business Intelligence, Project Planning, Data Center, Project Portfolio..., Testing, Business Development, Budgets, Consulting, Product Management, CRM, Visio, Training, Team Leadership
Education
College of Southern Nevada 1993 — 1997
Associate's Degree
Point B February 2005 - Present
Overlake Hospital January 2007 - October 2010
Evergreen Healthcare September 2005 - August 2007
Patient Accounting Service Center (PASC) September 1998 - May 2003
AT&T Wireless 1992 - 1998
Andersen Consulting 1987 - 1992
Skills
Cross-functional Team..., ITIL, Business Analysis, PMO, Change Management, Shared Services, Healthcare Information..., Process Improvement, Program Management, Integration, Project Delivery, IT Strategy, Healthcare, Management Consulting, Organizational Design, Data Warehousing, Requirements Analysis, Enterprise Software, Vendor Management, Business Process..., Project Management, Project Governance, Leadership, Project Portfolio..., Process Engineering, Outsourcing, Management, Business Intelligence, Software Project..., Consulting, Business Process Design, Strategy, Budgets, IT Management, Business Process, Training, Business Process..., Human Resources, Information Technology, SDLC, Mentoring, CRM, Performance Improvement, PMP, Governance, Acquisition Integration
Education
Claremont McKenna College 1983 — 1987
Motorola November 2007 - Present
AT&T Wireless May 2005 - September 2007
Education
College of DuPage
The City of Waco September 2012 - Present
The Dwyer Group June 2012 - October 2012
The Dwyer Group September 2010 - June 2012
The Dwyer Group June 2007 - September 2010
Central Freight Lines November 2005 - June 2007
AT&T Wireless September 2000 - October 2005
Skills
Cisco Call Manager, Firewalls, Cisco Switches, Network Security, Telecommunications, Information Security..., Data Center, Disaster Recovery, Servers, Wireless, Active Directory, Team Leadership, WAN, Virtualization, Compliance, Vendor Management, SharePoint, Budgeting, IT Service Management, Call Center, Switches, Networking, Microsoft Exchange, Call Centers, VoIP, Cisco Nexus, Budgets, Team Building
Education
Colorado Technical University 2005 — 2006
Graduate Certificate, Management
Colorado Technical University 2003 — 2005
BSBA, Information Technology
Texas State Technical College 1997 — 1999
Associates, Computer Networking / Systems Administration
DIRECTV August 2009 - Present
US CELLULAR CORPORATION February 2008 - September 2009
U.S Cellular March 2008 - October 2008
AT&T Wireless May 2007 - February 2008
Wal-Mart Corp April 2006 - May 2007
Wal-Mart Corp April 2006 - May 2007
ePerformax December 2005 - April 2006
ePerformax January 2006 - March 2006
Sunterra Resorts October 2005 - December 2005
AEGIS Communication May 2005 - July 2005
Skills
Training Delivery, Training Coordination
Education
Northeastern A&M college 1988 — 1990
vinita high school 1984 — 1988
Cheonggang Academy
NorthEastern A & M College
General Studies
Kane County Courthouse September 2015 - Present
Freelance February 2012 - June 2014
Freelance August 2010 - January 2012
AT&T Wireless 1999 - 2002
Skills
Customer Service, Legal Research, Legal Writing, Proofreading, Microsoft Office, Sales, Legal Assistance, Legal Documents, Project Management, Copy Editing, Westlaw, ALWD Guide to Legal..., Bluebook, Event Planning, Editing, Chicago Manual, Account Management, Team Leadership, Public Relations, Leadership, Management, Microsoft Excel, Public Speaking, Strategic Planning, Writing, Small Claims
Education
College of DuPage 2013 — 2015
Paralegal Studies - Certificate, 4.0
Drake University 1993 — 1997
Bachelor’s Degree, Journalism and Mass Communications, Public Relations
NVISION Laser Eye Centers 1999 - Present
TLC Laser Eye Centers January 1999 - December 2010
TLC Vision 1999 - December 2010
AT&T Wireless 1992 - 1999
AT&T Wireless April 1992 - December 1998
Skills
Healthcare, Customer Service, Public Speaking, Marketing, Management, Team Building, Sales
Education
Cerritos College 1992 — 1994
Accounting, Business Management
MorphoTrak, LLC January 2014 - Present
MorphoTrak October 2011 - January 2014
MorphoTrak November 2009 - October 2011
Point B, Inc. September 2004 - November 2009
H.L. Yoh November 2002 - September 2004
AT&T Wireless November 2000 - March 2002
American Management Systems January 1996 - November 2000
Skills
Process Improvement, Business Process..., Business Process, SDLC, Program Management, Integration, Project Management, Cross-functional Team..., Product Management, Change Management, Software Development, Mobile Devices, Management, Leadership, Business Analysis, Customer Service, Testing, Vendor Management, Consulting, Management Consulting, Project Portfolio..., Strategy, IT Strategy, Software Project..., Strategic Planning, PMO, Training, Business Development, Business Strategy, Executive Management, Team Leadership
Education
Clemson University 1990 — 1995
BS, Computer Information Systems
AT&T Wireless October 2009 - Present
AT&T September 2007 - September 2009
AT&T November 2001 - September 2007
AT&T November 2001 - September 2007
AT&T June 1999 - November 2001
AT&T May 1997 - June 1999
President Tuxedo September 1992 - May 1997
Bank of America June 1991 - September 1992
GHQ July 1989 - June 1991
Skills
Telecommunications, Program Management, Wireless, Vendor Management, Mergers & Acquisitions, Strategic Partnerships, Product Management, Cross-functional Team..., Solution Selling, Unified Communications, Mobile Devices, Strategy, Managed Services, Product Marketing, SaaS, Mobile Technology, Customer Experience, Mobile Communications, Professional Services, Enterprise Software, Go-to-market Strategy, VoIP, Direct Sales, Management, Integration, Leadership
Education
City College of San Francisco 1991 — 1992
Boeing Commercial Airplanes October 2008 - Present
Comforce February 2008 - September 2008
Spacelabs Healthcare May 2005 - February 2008
Bally Gaming+Systems, MindPlay Product Group September 2004 - May 2005
WatchMark-Comnitel April 2001 - July 2004
Punch Networks October 2000 - February 2001
FreeInternet.com July 2000 - October 2000
FreeInternet.com March 2000 - July 2000
AT&T Wireless April 1999 - March 2000
Stewart Online Mortgage Documents March 1998 - April 1999
Skills
Agile Methodologies, Program Management, Scrum, Integration, MS Project, Project Management, Software Documentation, XML, Project Planning, Team Building, Management, Leadership, Risk Management, Windows, Software Project..., Agile Project Management, Requirements Analysis, Cross-functional Team..., Process Improvement, SDLC, Project Portfolio..., Marketing, Software Development, PMO, Visio
Education
City University of Seattle 2001 — 2009
MS
University of Washington 1985 — 1995
BS
T-Mobile July 2010 - Present
T-mobile USA July 2008 - July 2010
T-Mobile January 2006 - July 2008
T-Mobile Inc. May 2004 - January 2006
AT&T Wireless 2002 - 2004
AT&T Fixed Wireless 1999 - 2001
Education
City University of Seattle 1996 — 2000
BS, Computer Systems
T-Mobile July 2006 - Present
Safeco Insurance January 2006 - June 2006
Lively & Partners Consulting Network April 2004 - January 2006
AT&T Wireless 1999 - 2004
Washington School Information Processing Cooperative 1986 - 1999
Skills
SDLC, Software Project..., Visio, Business Analysis, Agile Project Management, Vendor Management, Business Strategy, Requirements Gathering, Business Process, Waterfall, Business Intelligence, IT Strategy, Team Leadership, Software Development, CRM, Leadership, Data Center, Telecommunications, Process Improvement, Consulting, Enterprise Architecture, Data Warehousing, Change Management, IT Management, Requirements Analysis, Integration, Cross-functional Team..., Project Planning, Testing, ERP, Business Objects, Solution Architecture, PMP, Unix, Business Process..., Oracle, Scrum, Database Design, MS Project, Cross-functional..., Project Portfolio..., Quality Assurance, Project Delivery, Agile Methodologies, Project Management, Databases, Wireless, Systems Analysis, Business Requirements, Enterprise Software
Education
Central Washington University
BS, Business Systems Automation
WatchGuard Technologies July 2015 - Present
Infospace March 2005 - July 2015
AT&T Wireless February 2000 - February 2005
Clover Park Technical College January 1999 - June 2000
United States Air Force January 1993 - February 2000
Skills
Cloud Computing, Program Management, Leadership, Integration, Management, Data Center, Agile Methodologies, Amazon Web Services..., ITIL, Vendor Management, PMO, Software Development, IT Strategy, IT Transformation, SaaS, Agile Project Management, Public Speaking, SDLC, M&A, Enterprise Architecture, Strategic IT Management, IT Management, IT Service Management, Team Building, Data Warehousing, Business Process, Security, ERP, Scrum, Project Management, Change Management, Strategy, Business Intelligence, SharePoint, Disaster Recovery, E-commerce, Microsoft SQL Server, Release Management, Databases, M&A analysis
Education
Columbia College
MBA
Saint Martin's College
BS, Computer Science
Move, Inc. (a subsidiary of News Corp) August 2012 - Present
eBay June 2009 - July 2012
Lowe's Home Improvement January 2005 - May 2009
AT&T Wireless March 2004 - December 2004
Nordstrom August 2003 - February 2004
Computer Business Solutions, Lesotho, Southern Africa June 2000 - December 2000
UB Engineering February 1995 - July 1997
Skills
Microstrategy, Teradata, ETL, Data Warehousing, Business Intelligence, Data Modeling, DB2, Netezza, Dashboards, Performance Tuning, Business Analysis, Data Integration, OLAP, Databases, Oracle, SQL, Data Warehouse..., Database Design, MicroStrategy, SDLC, Requirements Analysis, Consulting, Agile Methodologies, Microsoft SQL Server
Education
Kansas State University 2001 — 2002
Masters in Software Engineering, Computer Science
PSG College of Technology 1997 — 1999
MBA, Information Systems
College of Engineering, Trivandrum 1989 — 1993
B-Tech, Industrial Engineering
Schema April 2010 - September 2011
T-Mobile April 2008 - April 2010
Speakeasy November 2007 - April 2008
AT&T Wireless July 2007 - October 2007
Microsoft October 2006 - May 2007
Fulcrum Technologies April 2006 - September 2006
Adaptix October 2004 - October 2005
GWS October 2003 - October 2004
AVA Central Valley Consulting March 2002 - August 2003
Sprint PCS February 2001 - February 2002
Education
University of Washington 2006 — 2006
Masters Certificate, Project Management
City University of New York-John Jay College of Criminal Justice 1992 — 1996
BA, Forensic Psychology
US NAVY 1989 — 1992
Certificate, Nuclear Power & Electronics
Aviation High School 1984 — 1988
COIT July 2007 - March 2009
CIBC August 2006 - April 2007
AT&T Wireless February 1995 - April 2004
Education
City University of New York-Herbert H. Lehman College 1973 — 1977
Saint John's University 1967 — 1970
Radius Global Growth Experts October 2014 - Present
Murphy & Associates, Inc. October 2009 - September 2014
Slalom Consulting August 2007 - May 2009
Click Wine Group Winebow January 2006 - June 2007
Expedia August 2005 - October 2005
WRQ aka Attachmate October 2004 - August 2005
Vulcan 2002 - September 2004
AT&T Wireless 2000 - 2002
Arthur Andersen 1998 - 2000
ARTHUR ANDERSEN (Official) 1998 - 2000
Skills
Change Management, Program Management, Product Management, Management Consulting, Oracle, Process Improvement, PeopleSoft, Business Analysis, Business Process..., SDLC, Strategy, Business Intelligence, Finance, ERP, Software Project..., Project Management
Education
Central Washington University 1992 — 1997
Bachelor's Degree, Accounting and Finance
Rocky Mountain Instrument Co. March 2012 - Present
CoorsTek April 2008 - March 2012
Ginormous LLC July 2007 - April 2008
Star Power Systems March 2006 - June 2007
LiteracyPro Systems Inc. September 2004 - December 2005
Web.com March 1999 - June 2004
PACE Staffing Network August 1998 - March 1999
AT&T Wireless June 1997 - August 1998
Virtual i-O June 1996 - April 1997
Healthcare Communications. May 1994 - May 1996
Skills
Training, Leadership, Product Development, Account Management, Team Building, Negotiation, Cross-functional Team..., Strategic Planning, New Business Development, Business Development, Sales, Start-ups, CRM, Management, Sales Management, Project Management, Marketing, Marketing Strategy, Manufacturing, Outsourcing, Strategy, Customer Retention, Selling, Program Management, Sales Operations
Education
University of Nebraska-Lincoln 1992 — 1994
Enrolled in Ph.D Program: Rhetoric & Composition, 3.9
University of Nebraska-Lincoln 1990 — 1992
M.A., English - Rhetoric and Composition, 3.8
Lawrence University 1988 — 1990
B.A., English, 3.8
Colorado State University 1985 — 1988
Enrolled in Electrical Engineering program
Arapahoe High School
Vulcan Inc. May 2006 - Present
AT&T Wireless April 1994 - May 2006
Education
City University of Seattle
Langston University and Rose State August 2010 - Present
Langston University September 2007 - Present
Langston University Oklahoma Small Business Development Center April 2007 - Present
SBDC - Langston University March 2007 - Present
Kelly Educational Services Teacher/Consulting August 2004 - Present
WEST Communications June 2004 - Present
Oklahoma Housing Authority August 1999 - Present
AT&T Wireless October 1998 - Present
Robert Half International September 1997 - Present
Skills
Strategic Planning, Public Speaking, Higher Education, Non-profits, Coaching, Leadership Development, Microsoft Office, Program Management, Research, Nonprofits, Budgets, Management, Team Building, Human Resources, Start-ups, Training, Staff Development, Analysis, Grant Writing, PowerPoint, Project Management, Business Planning, Program Development, Volunteer Management, System Administration, Leadership, Social Media, Editing, Organizational..., Marketing, Business Strategy, Community Outreach, Customer Service
Education
University of Phoenix 2001 — 2004
Texas Southern University 1995 — 1997
Business Administraton, Management Information System
Cheonggang Academy
Texas Southern University
BA-Undergraduate Degree; BA, Administrative Management Systems
University of Phoenix
MBA; E; Masters, Business; Business Administration; Business Education
Digital Home Solutions September 2008 - Present
Comtec September 2002 - August 2008
Audio Advisors, Inc. 2000 - 2002
AT&T Wireless 1997 - 1998
Skills
Integration, Product Management, Home Automation, Telecommunications, Software Development, Networking, Project Management, VoIP, Programming, Crestron, Security, Sales Management, Savant, Lutron, Shading, Lighting Control, Automation, Home Theater, Wireless Networking, Telephony, Remote Access, Remote Control, Consumer Electronics, System Design, Sound, Wireless, AV, Databases, Digital Signage, Video Conferencing, Product Marketing, Technical Support, Cabling, IP, Acoustics, Strategic Partnerships, Streaming Media, Electronics, Network Design, Solution Selling, Computer Hardware, Disaster Recovery, Start-ups, Professional Audio, Cisco Technologies, Mobile Devices, Systems Design
Education
Clarion University of Pennsylvania 1990 — 1992
English, Telecommunications Engineering
Westminster College (PA) 1988 — 1990
Bachelor of Science (BS), Telecommunications
Colorado State University
Bachelor of Science (B.S.), Information Technology
MHS
Precision Technical Services, LLC August 2014 - Present
PEG Bandwidth, LLC December 2011 - November 2013
FiberTower December 2009 - November 2011
FiberTower July 2007 - December 2009
FiberTower April 2005 - June 2007
FiberTower January 2005 - April 2005
AT&T Wireless September 1997 - December 2004
Ericsson February 1991 - September 1997
Skills
Cellular Communications, Vendor Management, Ethernet, IP, LTE, MPLS, Network Design, GSM, Wireless, CDMA, Computer Network..., Telecommunications, Fiber Optics, VoIP, Business Development, Project Planning, Service Delivery, Project Management, 4G, Program Management
Education
Collin County Community College 1986 — 1988
DeVry Institute Technology 1985 — 1986
OneSky Flight LLC May 2005 - Present
Daycom Systems Inc 2004 - 2005
AT&T Wireless 1999 - 2004
Deaconess Hospital July 1998 - December 1999
United States Marine Corps 1992 - 1998
Skills
Telecommunications, Process Improvement, Vendor Management, Troubleshooting, Project Management, ITIL, Visio, Training, Project Planning, Software Documentation, Team Leadership, SharePoint, Business Analysis, Data Center, Change Management, Disaster Recovery, Program Management, IT Management, Team Building, Integration, Contact Center..., Software Development, Access, IT Operations, Cross-functional Team..., Requirements Analysis, Databases, Wireless Networking, Network Administration
Education
Colorado Technical University
Bachelor's Degree, Business Information Systems and Services
northwestern mutual June 2006 - Present
AT&T Wireless April 2000 - May 2006
Skills
Retirement Planning, Life Insurance, Disability Insurance, Long Term Care Insurance, Retirement, Fixed Annuities, Investments, Mutual Funds, Series 63, Insurance, Wealth Accumulation, Financial Analysis, IRAs, Series 6, Universal Life, Securities, Series 7
Education
College of the Holy Cross 1987 — 1991
Bachelor of Arts (B.A.), English
Bishop Timon/St. Jude High School
Tech Mahindra September 2013 - Present
AT&T January 2008 - September 2013
AT&T 2007 - September 2008
Cingular Wireless 2004 - 2007
AT&T Wireless 2001 - 2004
AT&T, STG/Fixed Wireless 1999 - 2001
Skills
Telecommunications, BMC Remedy, Technical Support, Unix, Vendor Management, Testing, Netcool, Cisco Technologies, Windows, Wireless, Project Management, SDLC, System Deployment, Data Center, Databases
Education
City University of Seattle 2002 — 2005
MBA, Marketing
Western Washington University 1987 — 1990
BA, Non-Profit Management
Issaquah High School 1983 — 1987
Renton School District August 2007 - Present
Safeway June 2007 - August 2007
Aerotek Professional Services October 2003 - March 2006
AT&T Wireless September 2003 - October 2003
Kforce Professional Staffing July 2000 - June 2003
Education
City University of Seattle 2006 — 2007
US Bank June 2003 - Present
Bent Spectrum, Inc April 2000 - July 2003
Guidant April 2002 - September 2002
AT&T Wireless 1999 - 2000
First Resort Software 1998 - 2000
Agilent 1998 - 1999
Motorola August 1995 - April 1998
Skills
Business Analysis, Configuration Management, ClearCase, Requirements Analysis, Enterprise Software, SDLC, Software Configuration..., Software Development, Testing, Vendor Management
Education
Colorado State University 1985 — 1993
BS, Mechanical Engineering concentration in CAD
AT&T Mobility October 2006 - Present
AT&T Wireless April 2000 - September 2006
AT&T Wireless October 1998 - March 2000
AT&T Wireless July 1996 - September 1998
Skills
Business Planning, Finance, Financial Modeling, Financial Analysis, Strategic Financial..., Analysis, Forecasting, Internal Controls, Telecommunications, Sarbanes-Oxley Act, Cross-functional Team..., Financial Reporting, Managerial Finance, Accounting
Education
City University of Seattle
MBA, Financial Management
Fannie Mae October 2010 - Present
Fannie Mae October 2009 - September 2010
GMAC ResCap November 2007 - October 2009
AT&T Wireless May 2007 - November 2007
Resource Accounting 2005 - 2007
Skills
Employee Relations, Human Resources, Interviews, Leadership, Management, Onboarding, Process Improvement, Recruiting
Education
Dallas Baptist University 2009 — 2011
Masters, Human Resources
Clark Atlanta University 1999 — 2004
Business Administration and Management, General
Lincoln High School 1995 — 1999
Diploma
UnitedHealthcare Community & State October 2008 - Present
Blue Cross Blue Shield of Arizona January 2008 - October 2008
State of Arizona May 2007 - December 2007
State of Washington November 2005 - February 2007
Zenith Administrators March 2005 - November 2005
AmeriCorps VISTA August 2004 - March 2005
AT&T Wireless 2000 - 2002
Lentz + Lentz CPAs 1989 - 1991
Skills
Analysis, Business Analysis, Business Process, Cross-functional Team..., Process Improvement, Requirements Analysis, SDLC
Education
Western International University 2007 — 2009
None, Accounting
City University of Seattle 1996 — 1998
MBA, Business Administration
University of Nevada-Reno 1991 — 1994
B.S., Health Education
Around The Clock Home Care May 2015 - Present
Hallmark Cards June 2015 - Present
Cobb County Schools September 2009 - Present
AT&T Wireless May 1978 - April 2009
Skills
Tax Preparation, Some Spanish, Call Center, Telecommunications, Wireless, Call Centers, Customer Satisfaction, Microsoft Excel, Microsoft Word, Software Documentation, PowerPoint
Education
St. Leo University 1999 — 2005
Computer Science
Kennesaw State University 1995 — 1997
Associate's degree, Paralegal
Chattahoochee Technical College 1977 — 1979
Associate's degree, Business Administration and Management, General
Strategis LLC January 2006 - Present
T-Mobile 2006 - 2007
SRES 2004 - 2006
T-Mobile November 2001 - August 2004
American Tower February 2001 - November 2001
AT&T Wireless August 2000 - February 2001
Lake County Republican Party September 1999 - July 2000
Ohio House of Representatives December 1998 - August 1999
Skills
Wireless, Zoning, Cellular Communications, GSM, LTE, Telecommunications, Site Acquisition, Program Management, Contract Negotiation, CDMA, Vendor Management, 4G, Optical Fiber, Site Development, Public Relations, Mobile Devices, Fiber Optics, System Deployment, WiFi, T1, RF, Computer Network..., Broadband, Wireless Networking
Education
Cleveland State University 1997 — 2003
BS, Political Science
retired March 2010 - Present
Heiwa Terrace Board January 2012 - Present
Peapod February 2000 - February 2010
AT&T Wireless 1996 - 1999
Lehman Brothers 1996 - 1996
VOA Associates 1985 - 1995
General American Equities 1983 - 1985
GE Information Services 1978 - 1983
Skills
Customer Service, E-commerce, Leadership, Microsoft Office, Process Improvement, Program Management, Team Building, Strategic Planning, Analytics, Microsoft Excel, Forecasting, Cross-functional Team..., Visio, Project Management, Budgets, Account Management, Salesforce.com, Microsoft Word, Management, Quality Assurance
Education
City Colleges of Chicago-Wilbur Wright College
Lake View High School
Robert Morris Elementary School
AT&T Mobility June 2014 - Present
AT&T Mobility April 2008 - June 2014
AT&T Mobility January 2007 - April 2008
Cingular / AT&T January 2006 - January 2007
Cingular / AT&T January 2005 - January 2006
AT&T Wireless January 2004 - January 2005
Skills
Sales Operations, Wireless, Mobile Devices, Retail, Salesforce.com, Solution Selling, Channel, Direct Sales, Telecommunications, Customer Retention, Managed Services, Account Management, Customer Experience, Customer Satisfaction, Management, Sales Management, Sales Process
Education
Colorado Technical University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Project Management
Colorado Technical University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Project Management
Genesis II March 2010 - Present
L.R. Kimball May 2009 - January 2010
DasNet Corporation January 2006 - May 2009
MountainTop Technologies, Inc. February 2004 - January 2006
AT&T Wireless February 2001 - April 2003
Lucent Technologies, Inc. February 1996 - February 2001
PA State Police February 1995 - February 1996
DRS Laurel Technologies January 1994 - February 1995
AEROTEK Telecommunications Service February 1993 - February 1994
USAF / Army December 1970 - August 1991
Skills
Systems Engineering, Proposal Writing, Technical Writing, Analysis, Government, Project Management, Program Management, Project Planning, Engineers, Troubleshooting, Telecommunications, Requirements Analysis
Education
Peru State College 1985 — 1992
Bachelor of Science (BS), Electrical, Electronic and Communications Engineering Technology/Technician
Colorado Technical University-Online
MSM Information Technology / Management, Management Information Systems, General
R&R Protective Services Security April 2012 - Present
First Light Power Company April 2009 - November 2011
LEX April 2009 - February 2010
Halsted Communications April 2008 - April 2009
Radiall March 2005 - February 2008
NorVergance Communication Inc October 2003 - February 2004
AT&T Wireless / cingular 2001 - 2003
AT&T Wireless September 1999 - November 2002
RON-Telecom August 1997 - September 1999
Southern Arizona Rangers April 1995 - October 1997
Skills
Wireless, Telecommunications, Process Improvement, Fiber Optics, Operations Management, Lean Manufacturing, Microwave, Program Management, Team Leadership
Education
Charter Oak State College 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Human Services, General, 3.5
Cochise College 1993 — 2006
Associate of Arts (A.A.), . “Criminal Justice”, 3.7
Cochise Community College 1996 — 1998
Associate's degree, Mental and Social Health Services and Allied Professions, 3.8
Central Texas State College, Tague, South Korea. 1992 — 1993
AA/AS [Transfer Hours 1993], “Law Enforcement & Social Services”, 3.7
T-Mobile January 2014 - Present
T-Mobile April 2010 - December 2013
T-Mobile April 2003 - April 2010
AT&T Wireless Services 2000 - 2003
AT&T Wireless 1997 - 2000
Education
Central Washington University
Business
Konica Minolta Business Solutions U.S.A., Inc. June 2015 - Present
NurseWise December 2014 - Present
Biomedical Systems October 2007 - December 2014
NISC April 2007 - October 2007
Citigroup 2006 - 2007
AT&T Wireless 2000 - 2006
Skills
SharePoint, Management, Software Development, Visio, Software Documentation, SDLC, Business Analysis, Requirements Analysis, SQL, Requirements Gathering, Databases, IT Management, ECM, OnBase, PL/SQL, Team Building, Software Project..., Quality Assurance, IIS, Testing, Vendor Management, Cross-functional Team..., Global 360, Microsoft Office, Team Leadership, Project Coordination, Access, Business Intelligence, Team Management, Troubleshooting, MS Project, Project Management, People Development, Problem Solving, Customer Support, Clinical Trials, Building Relationships, Process Improvement, Microsoft SQL Server, Business Process..., Business Process..., Workflow Applications, Workflow Software, Business Workflows, Intranet Portals, Communication Skills, Positive Work..., Document Management, Technical Documentation, Process Automation
Education
Columbia College 1998 — 2004
BS, Computer Information Systems, Cum Laude
Columbia College 1998 — 2004
BA, Business Administration, Cum Laude
Gold's Gym Redmond, WA May 2012 - Present
ZeroChaos December 2007 - April 2014
Kroesen's Inc. May 2007 - September 2008
Ameritraining, Inc. November 2007 - March 2008
Noland Homes October 2006 - March 2007
AT&T 2002 - 2007
AT&T October 1998 - June 2004
AT&T Wireless 1998 - 2004
AT&T Wireless 1999 - 2003
Skills
PowerPoint, Microsoft Excel, Training, Microsoft Word, Workshop Facilitation, Office Management, File Management, Administrative..., PeopleSoft, Accounts Payable, 10 Key, Human Resources, Fax, Government, Oracle, Lifeguard..., Access, Invoicing
Education
Colorado Technical University 2008 — 2009
Associates, General Science
North Seattle Community College 1996 — 1998
Business Information Technology, Business Administration and Management, General
North Seattle Community College 1996 — 1998
Business Information Technology Certificate
Colorado Technical University
Associate of Science, General Studies
Wipro Technologies July 2010 - Present
Ferguson Consulting Inc., June 2008 - June 2010
Wipro Technologies October 2005 - June 2008
Wipro Technologies February 2005 - September 2005
AT&T Wireless January 2000 - February 2005
Skills
SDLC, Quality Center, Agile Methodologies, Testing, SQL, Quality Assurance, Integration, Requirements Analysis
Education
City University of Seattle 2003 — 2004
MS, Computer Systems
City University of Seattle 2001 — 2003
MBA, Information Systems
University of Madras
B.E., Electrical and Electronics Engineering
Alliant Insurance Services, Inc. August 2014 - Present
Willis March 2011 - July 2014
Clearwire March 2010 - March 2011
Clearwire November 2009 - March 2010
InterCall July 2005 - October 2009
InterCall October 2003 - July 2005
Wisse, Hollmann & Co, LLC June 2001 - October 2003
AT&T Wireless May 1999 - June 2001
Emery Worldwide November 1998 - April 1999
Emery Worldwide November 1996 - November 1998
Skills
Account Management, Sales Operations, B2B, Sales Management, Webinars, Unified Communications, Direct Sales, Marketing, New Business Development, Sales Hiring, Hiring Employees, Sales Process, SaaS, Customer Retention, Leadership, International Sales, Lead Generation, Competitive Analysis, Selling, Product Management, Business Development, Telecommunications, Training, Sales Presentations, Channel, Management, Strategy, Contract Negotiation, Professional Services, Sales, Channel Partners, Product Marketing, Cross-functional Team..., Mobile Devices, Cloud Computing, P&L Management, CRM, Start-ups, Enterprise Software, Key Account Management, Call Centers
Education
Clemson University 1992 — 1996
Bachelor of Arts (B.A.), German and International Business
Lionfish Creative August 2007 - Present
IdeoCreative, LLC July 1999 - March 2009
Versaly Entertainment October 2004 - October 2004
AT&T Wireless February 2002 - February 2004
Microsoft November 2001 - April 2002
The Grand Island Independent March 1995 - January 1999
Snoqualmie Valley Reporter November 1990 - March 1995
Western RV May 1990 - July 1990
KXLE radio April 1989 - January 1990
Skills
Corporate Communications, Editing, Public Relations, Marketing, Creative Direction
Education
Central Washington University 1987 — 1990
Bachelor's degree, Communications--Print Journalism, 3.83
Green River Community College 1986 — 1987
Communication and Media Studies
Comcast Cable December 2007 - Present
West Valley Outdoor Learning Center January 2012 - Present
Inland Northwest Nature Connection January 2013 - Present
Cingular March 2003 - December 2007
AT&T March 2003 - December 2007
AT&T Wireless 2003 - 2007
Skills
Telecommunications, Wireless, Call Center, VoIP, Customer Satisfaction, Troubleshooting, Security, Customer Retention, Direct Sales, Solution Selling, Technical Support, Cisco Technologies, TCP/IP, Data Center, Service Delivery, Channel, New Business Development, Training, Broadband, Networking, IP, Management, Team Leadership, Retail, Customer Service, Telephony, Cross-functional Team..., Call Centers, Product Marketing
Education
Clark College 2003 — 2004
Big Bend College 1998 — 2000
Aviation
River Ridge 1994 — 1998
MN.IT Services May 2015 - Present
Sun Country Airlines June 2014 - Present
MN Dept of Natural Resources March 2010 - May 2015
MN Dept of Natural Resources September 2008 - March 2010
Walmart October 2007 - March 2009
MN Dept of Human Services April 1995 - September 2008
AT&T Wireless November 1999 - August 2003
Skills
Supervisory Skills, Customer Service, Web Development, Payroll, Microsoft Office, Inventory Management, Access, Training, Radio Voiceover, Policy, Management, Interviews, Coaching, Recruiting, Human Resources, Employee Benefits, Public Speaking, Strategic Planning, Leadership
Education
Century College 2012 — 2015
Applied Science, Information & Telecommunications Technology
St Paul College 2011 — 2012
Associate of Arts and Sciences (AAS), Computer Network Engineer
Bailiwick January 2013 - Present
Floyd Total Security November 2010 - September 2012
AT&T Wireless 1996 - 2004
AT&T Wireless Services 1993 - 1996
AT&T Wireless Services 1991 - 1993
Skills
Security, Customer Service, Leadership, Account Management, Networking, Training, Process Improvement, Team Leadership, Sales Management, Outlook, Microsoft Office, Security Management, Sales, Solution Selling, Team Building
Education
College of St. Benedict 1986 — 1990
Bachelor of Arts, Business Management
Montgomery Lonsdale High School 1982 — 1986
GED
BT Global Services May 1996 - Present
BT Global Services May 1996 - December 2001
AT&T Wireless December 1994 - May 1996
Masque Sound 1990 - 1994
Four Star Lighting May 1987 - June 1989
Skills
WiMax, LTE, T1s, E1, DACS, eITS, CDMA, OFDM (multiple carriers), MIMO, Wireless, WLan, DAS, DSP, SDR, Voip, Spread Spectrum, Netrix, M2M, VoIP, Microsoft Office, Managed Services, Telecommunications, IP, WLAN, WiMAX, Transmission, Switches
Education
City University of New York 2001 — 2004
BA, Economics
Freelance Editor, Copy Writer, Proofreader 1999 - Present
AT&T Wireless 1996 - 1999
Princess Cruises 1988 - 1996
Skills
Editing, Grammar, Newsletters, Copywriting, Chicago Manual, Press Releases, Copy Editing, Blogging, Public Speaking, Public Relations, Marketing, Social Media, Management
Education
College of Mount Saint Vincent 1980 — 1984
BA, Communication Arts
The College of Mt. St. Vincent
Bachelor of Arts, Communications
Inabia Software & Consulting Inc. February 2006 - Present
Cingular Wireless 2006 - 2012
Motorolla 2004 - 2006
AT&T Wireless 2002 - 2004
Telcordia Technologies 2000 - 2001
Dun & Bradstreet 1999 - 2000
Bellcore Communications 1997 - 1999
Skills
Leadership, Software Development, Management, Agile Methodologies, Telecommunications, Program Management, Vendor Management, Software Project..., Testing, Integration
Education
City University of New York 1993 — 1997
Bachelor of Science (B.Sc), Management Information Systems, General
City University of Seattle
Master of Business Administration (MBA), On Going
Northwestern Mutual January 2003 - Present
MCI WorldCom April 1999 - December 2002
AT&T Wireless September 1997 - March 1999
Education
Colorado State University
BA, Liberal Arts - Consumer Sciences
Steele Creek Printing & Design Inc. November 2008 - Present
American Medical Panel 2007 - 2008
Nordstrom 2002 - 2004
AT&T Wireless 1999 - 2003
Education
North Carolina State University 2001 — 2003
Sociology/ Marketing
Clemson University 1998 — 2000
AT&T July 2015 - Present
AT&T April 2013 - Present
AT&T Mobility April 2010 - Present
AT&T Mobility November 2006 - 2010
Esprit Pharma January 2006 - November 2006
Cingular Wireless February 2003 - January 2006
AT&T Wireless August 1999 - January 2003
Education
University of Southern California - Marshall School of Business 2014 — 2015
Master of Business Administration (M.B.A.)
Colorado College 1993 — 1997
AT&T Wireless June 1981 - Present
Citizen & Southern National Bank (now Bank of America) July 1978 - May 1981
Education
George Washington University 1996 — 1996
Master Project Management, Public Management
Clark Atlanta University 1978 — 1981
MBA, Marketing
Norfolk State Universitty 1974 — 1978
BS, Business Education
TravelPets.com 1995 - Present
Dell July 1998 - March 1999
AT&T Wireless January 1996 - August 1998
University of Texas at Austin- International Office September 1995 - June 1996
Skills
Online Marketing, Advertising Research, Customer Retention, Customer Acquisition, Web Development, Graphic Design
Education
Collin County Community College 2013 — 2016
Navarro College
Boeing - March 2008 - Present
Boeing Commercial Airplanes 2008 - Present
T-Mobile January 2007 - March 2008
Premera Blue Cross 2006 - 2007
ATT Wireless 2000 - 2006
Skills
MS Project, Aerospace, Systems Engineering, PMP, Project Planning, Program Management, Program Management...
Education
Colorado Technical University 2009 — 2011
Masters of Science in Management, Project Management
University of Washington 1987 — 1999
Bachelor of Science (B.S.), Computer Science
Sea Mar Community Health Center March 2011 - Present
Center for Career Alternatives June 2010 - April 2011
Robert Half International January 2010 - August 2010
Luby and Thomson PLLC 2007 - 2010
Special Olympics Washington July 2003 - August 2009
AT&T Wireless 2000 - 2002
Skills
Accounts Receivable, Forecasting, Financial Reporting, Accounts Payable, Accounting, Budgets, Variance Analysis, Leadership, Internal Controls, Account Reconciliation, Analysis, Financial Statements, Management, Nonprofits, Finance
Education
City University of Seattle 2001 — 2003
BA, Accounting
Leeward Community College 1984 — 1986
AA, Liberal Arts
Rebecca L. Ruben, Notary Public April 2007 - Present
Society Outsource Solutions January 2007 - Present
U.S. Green Building Council January 2008 - June 2009
AT&T Wireless 1995 - 2003
Skills
Notary Public, Signing Agent, Nonprofits, Event Planning, Administrative Work, Sustainability
Education
Chapman University 1976 — 1980
B.A., Split Major - Biology/Physical Educaton
Santa Monica High School 1973 — 1976
Autoliv August 2015 - Present
MACOM November 2014 - August 2015
M/A-COM Technology Solutions November 2011 - November 2014
Global Products Incorporated May 2011 - December 2011
AT&T Wireless April 2010 - April 2011
Willow Run Test Labs, LLC August 2009 - April 2010
M/A-COM Technology Solutions (a Cobham Company) August 2005 - May 2009
Harada Industry of America June 2001 - September 2005
Recep Tec October 2000 - January 2001
Fiamm Technologies, Inc May 1998 - October 2000
Skills
Bluetooth, Testing, RF, Product Development, Antennas, RF Engineering, Radar, Microwave, Electronics, Troubleshooting, Telecommunications, Engineering, Manufacturing, Program Management, Engineering Management, Integration, Wireless, Systems Engineering, GSM, Electrical Engineering, Continuous Improvement, Embedded Systems, Cellular Communications, Spectrum Analyzer, Semiconductors, CDMA, Six Sigma, Test Equipment, Automotive, LTE, Electromagnetics, Satellite, PPAP, LabVIEW, APQP, Systems Design, Management, Lean Manufacturing, Cross-functional Team..., Project Management
Education
U. S. Navy 1977 — 1992
Advanced Electronics Program, Electronic Engineering
University of Detroit Mercy 2004 — 2005
Electrical and Electronics Engineering
University of Michigan-Dearborn 2002 — 2003
Electrical and Electronics Engineering
Solano Community College 1983 — 1985
Electrical and Electronics Engineering
Southwest Texas State University 1980 — 1982
Electrical and Electronics Engineering
Chabot College 1979 — 1980
Electrical and Electronics Engineering
AT&T Inc. May 2013 - Present
AT&T May 2009 - April 2013
AT&TMobility December 2006 - May 2009
Cingular Wireless October 2004 - December 2006
AT&T Wireless March 2000 - October 2004
Grainger September 1996 - March 2000
US Army October 1989 - August 1996
Skills
SDLC, Product Management, Program Management, Business Process..., Cross-functional Team..., Integration, Business Process, Process Improvement, Project Management, Leadership, Six Sigma, Testing, Team Leadership, CRM, Project Planning, Strategy, PMO, Software Development, Enterprise Software, Management, Training, Team Building, ERP, Security
Education
National Strength and Conditioning Association (NSCA) 2011 — 2012
Certified Personal Trainer (CPT)
Stevens Institute of Technology 2000 — 2002
Masters Certificate, Project Management
University of Washington 1998 — 2000
Bachelors, Business
Clark College 1996 — 1998
Associates, Business
US Army NCO Academy 1992 — 1994
Portland VA Medical Center November 2013 - Present
Portland VA Medical Center May 2012 - November 2013
Portland VA Medical Center December 2010 - May 2012
TwinStar Credit Union September 2004 - January 2008
LCC 2006 - 2007
Washington Mutual Card Services April 2003 - July 2004
AT&T Wireless August 1990 - December 1999
Skills
Customer Service, Team Building, Public Speaking, Coaching, Project Management, Sales Operations, Operations management, Strategic Planning, Outstanding..., Organizational..., Healthcare Management, Operations Management, Training, Organizational..., Leadership, Budgets, Program Management, Small Business, Strategy, Fundraising, Management, Policy, Cross-functional Team..., Government, Team Leadership, Process Improvement, Community Outreach, Banking, Nonprofits, Program Development, Project Planning, Human Resources, Performance Management, Access, Leadership Development, Microsoft Office, Sales, Data Analysis, Outlook, Management Consulting, Community Development, Business Development, Marketing, Workshop Facilitation
Education
Chapman University
Masters, Organizational Leadership
WorkSource Redmond, ESD January 2009 - July 2009
BMC West Corp. 2004 - 2008
AT&T Wireless 2001 - 2004
Education
Central Washington University 1983 — 1987
Bachelors, Business, Management, Marketing
Greystar September 2015 - Present
Greystar June 2014 - Present
Trinity Management Services January 2013 - June 2014
Club One (JCCSF) January 2012 - January 2014
24 Hour Fitness August 2009 - November 2011
At&t Wireless September 2007 - July 2008
Saks Fifth Avenue September 2002 - October 2006
Skills
Team Building,..., Business Ethics, Problem Solving, Leadership, Management, Team Building, Sales, Fitness, Social Networking, Time Management, Telephone Skills, Direct Sales, Data Entry, Retail, Administrative..., Marketing, Customer Service, Microsoft Excel, Real Estate, Microsoft Word, Budgets, Training, Social Media, Property Management, Public Speaking, Account Management, Leases, Social Media Marketing, Microsoft Office, Contract Negotiation
Education
City College of San Francisco 2001 — 2003
Graphic Communication & Design
San Francisco State University 1997 — 2001
Graphic Design & Communication
JPMorgan Chase August 2014 - Present
University of Chicago Medicine January 2015 - March 2015
Context 4 Healthcare, Inc. September 2014 - December 2014
Fifth Third Bank July 2011 - June 2014
Bed Bath & Beyond March 2008 - July 2011
US Cellular 2005 - 2007
U.S. Cellular 2005 - 2007
AT&T Wireless July 1997 - April 2005
Ameritech Mobile 1987 - 1997
Skills
Customer Satisfaction, Customer Retention, Retail, Customer Service, Direct Sales, Call Centers, Inventory Management, Merchandising, Cold Calling, Account Management, Sales Operations, Store Management, Training, Team Building, Sales Process, Strategic Planning, Vendor Management, Operations Management, Leadership, Sales Management, Budgets, Loss Prevention, Sales, Retail Sales, Customer Experience, Process Improvement, Telecommunications, Team Leadership, Management, Recruiting, Coaching, CRM, Selling, Profit, Inventory Control, Forecasting, Hiring, Employee Training, Cross-functional Team..., Performance Management
Education
College of DuPage 2011 — 2015
Associate’s Degree, Associates in Applied Science
International Trade Alliance October 2012 - April 2014
NCEES October 2010 - April 2013
Alzheimer's Association-Inland NW Chapter December 2011 - September 2012
Pacific Ventures January 2011 - December 2011
Inland Content Management April 2010 - December 2010
Special Olympics Washington March 2009 - March 2010
Eastern Washington University February 2007 - March 2009
Spokane RiverHawks Baseball Club January 2003 - January 2007
Washington State Productivity Board January 2002 - December 2002
AT&T Wireless January 1999 - January 2002
Skills
Community Outreach, Organizational..., Team Building, Leadership Development, Marketing Communications, Program Development, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Team Leadership, Press Releases, Project Management, Marketing, Sports, Sales, Leadership, Marketing Strategy, Account Management, International Business, International Trade, Management, Grant Writing, Community Development
Education
Whitworth University 1993 — 1995
Master's in International Management, International Management
Central Washington University 1982 — 1985
BA-State and local finance, Economics and political science
Philips 2010 - Present
PARI Respiratory Equipment 2006 - 2010
accentcare 2004 - 2006
lincare 2001 - 2004
at&t wireless 2000 - 2001
Education
Chapman University 1998 — 2000
organizational leadership, organizagtional leadership
Home June 2015 - Present
Bainbridge Island School District October 2012 - June 2015
North Kitsap School District March 2011 - August 2012
IslandWood August 2007 - January 2011
Edmond Public Schools August 2004 - June 2005
Flight Concepts (formerly Million Air Charter) February 2004 - August 2004
ProNet Consulting October 1999 - October 2000
NetCom Solutions International October 1997 - February 1998
AT&T Wireless January 1996 - September 1997
Skills
Troubleshooting, Windows, Help Desk Support, Networking, Active Directory, Microsoft Excel, Customer Service, Salesforce.com, Hardware, Windows 7, Information Technology, MCP, LAN-WAN, Microsoft Word, E-Learning, iPhone, K-12, Organization, Training, Problem Solving, Writing, Technical Writing, Technical Support, Databases, CompTIA A+ Certification
Education
University of Central Oklahoma - College of Business Administration 1999 — 1999
IS
Oklahoma State University-Oklahoma City 1998 — 1999
Associate, Computer Science
Western Heights Public Schools 1998 — 1998
Computer Support Internship
Galvin Flying Service 1992 — 1995
Aircraft Pilot (Private)
University of Washington 1989 — 1993
BA Economics
Verizon Wireless September 2014 - Present
Cincinnati Bell November 2003 - September 2014
AT&T Wireless April 1996 - November 2003
Siemens Stromberg Carlson April 1992 - April 1996
Stromberg-Carlson May 1989 - August 1991
United States Marine Corps January 1984 - January 1988
Skills
UMTS, GSM, CDMA, Wireless, LTE, RF Engineering, RF, 3G, GPRS, RF design, Microwave, Wireless Networking, Cellular Communications, IP, HSPA, RAN, Network Design, WiMAX, Cisco Technologies, Telecommunications, 4G, WiFi, Ethernet, Mobile Communications
Education
University of Cincinnati, Clermont 2010 — 2012
Passed the CCNA Certification, Cisco Computer Networking, Straight A's
Cleveland State University 2000 — 2000
Graduate courses toward an MSEE, Electrical Engineering
University of Dayton 1998 — 1999
Graduate courses toward an MSEE, Electrical Engineering
University of Pittsburgh 1988 — 1992
BSEE, Engineering, 3.52 Cumulative
Citi March 2015 - Present
Bank of America June 2010 - Present
JPMorgan Chase March 2007 - June 2008
JPMorgan Chase June 2004 - March 2007
AT&T Wireless November 2003 - June 2005
Systemax March 2001 - January 2002
Skills
Banking, Strategy, Credit, Management, Portfolio Management, Sales, Commercial Banking, Financial Services, Loans
Education
City University of New York City College 1997 — 2001
Computer Science
Bank of America Inc. December 2006 - Present
ATT Wireless 1998 - 2001
Education
Colorado Christian University 1994 — 1996
Bachelor's degree, Computer Information Systems Management
Sedgwick CMS December 2006 - Present
Prudential Financial September 2004 - September 2006
Musicland May 2004 - March 2006
AT&T Wireless November 2003 - February 2004
Skills
Spanish, Microsoft Office, Customer Service, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, Event Planning, Public Speaking, Marketing, Fundraising, Management, Strategic Planning, Marketing Communications
Education
Clarke University 1997 — 2002
Bachelor of Arts Degree, Communication; Advertising and Public Relations
Academia Nuestra Señora de la Providencia 1987 — 1997
Bank of America September 2015 - Present
JPMorgan Chase February 2014 - August 2015
Specialized Loan Services December 2012 - March 2013
Urban Lending Solutions June 2012 - December 2012
Dish Network December 2008 - May 2011
Verizon August 2006 - October 2008
AT&T Wireless August 2004 - August 2006
Skills
Access, Data Analysis, Analysis, Microsoft Office, Microsoft Excel, Customer Service, Process Improvement, Team Leadership, Sales, Leadership, Training, Management, PowerPoint, Microsoft Word, Call Centers, Customer Satisfaction, Financial Analysis, Risk Management, Telecommunications, Project Planning, Project Management, Program Management
Education
University of Denver 2012 — 2014
Certificate, GIS-Remote Sensing
Colorado State University 1995 — 2001
BA, History, Political Science, Asian studies
Holly High School 1991 — 1995
D+H February 2014 - Present
Staples Advantage June 2012 - October 2013
RiverStyx Internet Company September 2010 - May 2011
Coit Cleaning & Restoration Services July 2006 - March 2009
CIBC National Collections August 2005 - April 2006
AT&T Wireless January 1995 - January 2004
AT&T 1990 - 1994
Skills
Coaching, Mentoring, Quality Assurance, Call Center, Customer Service, Customer Relations, Team Building, Performance Management, Problem Solving, Team Leadership, Customer Satisfaction, Team Management, Interviewing, Supervisory Skills, Documentation, Word, PowerPoint, Call Centers, Vendor Management, Management, Software Documentation, Budgets, Interviews, Process Improvement, Hiring, Leadership, Human Resources, Customer Experience, Operations Management, Account Management
Education
City University of New York-Herbert H. Lehman College
B.A, Communications
Boeing January 1997 - Present
AT&T Wireless May 2000 - March 2001
Education
Renton Technical College 1998 — 1999
AutoCAD- 3D modeling, Interior Design
Central Washington University 1991 — 1996
BS International Business, BA German
The Andover Company, Inc./Corfac International July 2003 - Present
Tacoma Sabrecats November 1997 - March 2008
Colliers-International October 1997 - June 2003
Grubb & Ellis April 1995 - October 1997
AT&T Wireless May 1994 - April 1995
Dallas Freeze January 1993 - April 1994
St. Paul Fighting Saints November 1992 - January 1993
Geleen Meetpoint Eaters Professional Hockey Team August 1992 - November 1992
Skills
Commercial Real Estate, Property Management, Investments, Tenant, Sales, Mergers & Acquisitions, Management, Disposition, Location Intelligence, Tenant Representation, Corporate Real Estate, Brokerage, Finance, Real Estate Economics, Leases, Real Estate Development, Lease Negotiations, Landlords, Lease Administration, Customer Service
Education
Colorado College 1988 — 1992
Bachelor of Arts (B.A.), Economics
Lamar's Home Improvement February 2011 - Present
Elite Restoration & Construction, LLC 2009 - 2011
AT&T Mobility February 2007 - August 2010
Att wireless January 2007 - January 2010
Appliance depot January 2004 - January 2006
Dynamic servies tech January 1997 - January 2004
Kendall Toyota January 1988 - January 1990
Skills
Carpet,Tile, Wood..., Painting, Toilet..., Appliance Installation..., Stripping, Wax floors, Software Installation, Plumbing
Education
Miami Dade College 1989 — 1989
Certified, Criminal Justice and Corrections
Miami Jackson Sen High 1981 — 1983
Diploma, Business/Managerial Economics
Cheonggang Academy
H.S. Diploma