Automobile Club of Southern California
The Automobile Club of Southern California is the Southern California affiliate of the American Automobile Association federation of motor clubs. Headquarters: Los Angeles, California, United States CEO: John Boyle (1 Aug 2017–) Parent organization: AAA Founded: 1900, Los Angeles, California, United States Subsidiaries: Aaa Texas, Llc, Pleasant Holidays,
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Automobile Club of Southern California Employees
Automobile Club of Southern California 1986 - 1988
Earl Norman Plastering 1985 - 1987
Joseph Traub, MD 1984 - 1986
Brown Management Services 1982 - 1984
Milford Wyman, MD 1980 - 1982
Zeljko Zic, MD 1979 - 1982
Hartfield/Zody's Corporation 1972 - 1974
Norman Credit Jewlers 1970 - 1972
Skills
Litigation, Legal Research, Corporate Law, Legal Writing, Microsoft Office, Legal Assistance, Civil Litigation, Computer Proficiency, Family Law, Medical Assisting, Accounts Payable, Accounts Receivable, Debt Collection, Health Insurance, Social Security..., Phlebotomy, Arbitration, WordPerfect, Secretarial Skills, Typing, Medicare Advantage, Medicare, HOA, Medical Records, Inventory Control, Property & Casualty..., Insurance Claims, Social Networking, Social Skills, Google Maps
Education
Saddleback College 1995 — 2002
Associate of Arts (AA), Legal Assistant/Paralegal & Legal Secretarial, Mediation Certification, A
Harbor Occuptational Center 1978 — 1979
Medical/Clinical Assistant, Phlebotomy Certification & Injection Certification, Medical/Clinical Assistant, A
Los Angeles Harbor College 1970 — 1971
Psychology and Health Education, B
San Pedro High School 1967 — 1970
High School diploma, Business
California Employment Development Department September 2009 - Present
Automobile Club of Southern California November 2005 - April 2008
Automobile Club of Southern California July 2004 - October 2005
US Navy January 1998 - January 2002
Skills
Customer Relationship..., Public Speaking, Problem Solving, Networking, Outreach, Social Media, Case Management, Skills Development, Career Coaching, Job Development, Inside Sales, Project Coordination, Event Planning, Career Assessment, Program Facilitation, Clerical Support, Administrative Support, Interviewing, Career Advising, Job Readiness..., Clerical Work, Enrichment, Career Counseling, Job Search Strategies, Online Social Networking, Job Readiness, Community Outreach, Coaching, Organizational..., Leadership, Policy, Training, Workforce Development, Strategic Planning, Conflict Resolution, Team Leadership, Leadership Development, Government, Customer Service, Resume Writing, Preparation, Team Building, Outlook, Public Relations, Staff Development, Research, Project Planning, Management, Process Improvement, Job Search
Education
Illinois State University 2002 — 2004
Bachelor of Science, Political Science with a minor in Philosophy
Rock Valley College 1995 — 1997
Associate of Arts, Liberal Arts
Hononegah High School 1991 — 1995
Marine Corps Air Station Miramar January 2014 - Present
AT&T 2012 - January 2014
Automobile Club of Southern California June 2008 - 2012
Williams Scotsman, Inc. 2004 - 2008
Keeton Construction Co. 2003 - 2004
Turnkey Schools of America 2002 - 2003
Skills
Vendor Management, LEED AP, Program Management, Contract Negotiations, Operations Management, Sustainability, Sustainable Design, Contract Negotiation, Energy Management, Energy Conservation, Energy Efficiency, Contract Management, Construction, Project Planning, Leadership, Project Management, Construction Management, Contractors, MS Project, Facilities Management, Management, Team Building, Strategic Planning, Budgets, Negotiation
Education
Kent State University
Bachelor of Arts (BA), Business Administration, Management and Operations
Marietta College
Marietta College
PatientPoint® August 2014 - Present
Automobile Club of Southern California June 2011 - June 2014
Enterprise Rent-A-Car May 2005 - May 2011
Skills
Insurance, Customer Satisfaction, Account Management, Liability, Marketing, New Business Development, Employee Training, Coaching, Selling, Marketing Strategy, Sales Management, Customer Retention, Sales Operations, Recruiting, Cold Calling, Customer Service, Sales, Sales Presentations, Training, Building Relationships, Underwriting, Teamwork, Direct Sales, Sales Process, Profit, Salesforce.com, Leadership, B2B, Negotiation, Forecasting, Business Development, CRM, Call Centers, Management, Team Leadership, Inventory Management, Operations Management, Customer Experience
Education
Long Island University, C.W. Post Campus 2003 — 2005
MBA
Quinnipiac University 1999 — 2003
Marketing
Professional Community Management (PCM) September 2014 - Present
Professional Community Management (PCM) April 2012 - Present
CareMore Health Plan September 2011 - January 2012
QCM Design July 2009 - June 2011
Automobile Club of Southern California February 2008 - July 2009
Automobile Club of Southern California November 2006 - February 2008
Long Beach City College August 2005 - October 2006
Skills
Insurance, Data Entry, Customer Service, Outlook, Microsoft Office, Microsoft Excel, Access, Microsoft Word, 10 Key, PowerPoint, Employee Benefits, Administrative..., PeopleSoft, Claim, Call Center, Filing, Property & Casualty..., Health Insurance, Visio, Research
Education
Long Beach City College
Saddleback College
Associate of Science, Computer Information Management
unemployed High volume inbound & outbound call center service operator. Answering member & customer requests & inquiries. Dispatching with and to public agencies. Handling conflicts with patience and courtesy. Data entry. Customer Service/Gift ConsultantWine Country Gift BasketsOctober 2014 - December 2014
Wine Country Gift Baskets October 2013 - December 2013
Automobile Club of Southern California October 1991 - March 2011
Mervyns November 2001 - July 2008
Skills
Call Centers, Telecommunications, Customer Satisfaction, Customer Retention, Customer Service, Customer Experience, Leadership
Education
Mt. San Antonio College 1976 — 1979
General Studies
Automobile Club of Southern California June 2007 - March 2011
Walgreens September 2003 - July 2007
Law Offices of Ryan and Associates November 2005 - December 2006
Skills
Property & Casualty..., Customer Retention, Customer Service, Customer Support, Commercial Insurance, Claims Handling, Claims Resolution, Property Claims, Legal Liability, Legal Documents, Expungement, E-commerce SEO, Ebay Sales, Content Management, Product Development, Receptionist Duties, Communication Skills, Data Entry, Online Data Entry, Personal Injury, Auto Claims, Accident Claims
Education
Orange Coast College 2011 — 2015
Certificate of Achievement, Costa Mesa, CA Concentration in Psychology
Automobile Club of Southern California July 2014 - Present
Infosys February 2012 - March 2014
Infosys June 2006 - June 2012
Skills
Data Warehousing, Data Integration, Informatica, Unix, Unix Shell Scripting, DB2 9.1, Actuate Reporting, C++, OLTP, OLAP, Dimensional Modeling, Microsoft SQL Server, Linux, Oracle Applications, Business Analytics, ETL, DB2, Oracle, PL/SQL, Data Modeling, Requirements Analysis, Data Warehouse..., Autosys, Performance Tuning, Software Project..., Solution Architecture, SQL Tuning, SQL, Sybase, Business Intelligence, Global Delivery, Shell Scripting, SDLC, Toad, Quality Center
Education
JNTU 2002 — 2006
B Tech, Electronics
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
Saguaro Palm Springs June 2014 - Present
The Spring May 2014 - Present
Studio M Spa October 2013 - Present
DJS Heart and Hands Massage Services November 2013 - Present
Two Bunch Palms October 2013 - April 2014
Kaplan College May 2013 - March 2014
Automobile Club of Southern California 2009 - 2010
Skills
Therapeutic Massage, Deep Tissue Massage, Chair Massage, Training, Medicare, Health Insurance, Aromatherapy, Treatment, Reflexology, Trigger Point Therapy, Wellness, Healing, Relaxation, Swedish, Pregnancy, Sports Massage, Pregnancy Massage
Education
Los Angeles City College 1997 — 1999
Human Services, Counseling Psychology, Certificate Program
Los Angeles City College 1997 — 1999
Human Services Certificate 40 College Hours/Units, Human Services, General
kaplan
Certified Massage Therapist, Massage Therapy/Therapeutic Massage
Automobile Club of Southern California July 2014 - Present
Automobile Club of Southern California August 2013 - June 2014
SCE April 2010 - December 2012
Computer Sciences Corporation Covansys December 2009 - April 2010
Engineers Without Borders January 2009 - January 2010
Vector Marketing March 2009 - August 2009
Sunwest Retirement Community January 2007 - January 2008
Skills
Data Analysis, Project Planning, Microsoft Excel, Market Research, Project Management, Microsoft Office, Microsoft Word, Microsoft PowerPoint, Communication, Online Research, AutoCAD, Public Speaking, Customer Service, Marketing, Business Objects, BO Web Intelligence, Regression Testing, Test Cases, Bank Reconciliation
Education
California State University 2008 — 2017
Bachelor of Science, Business Management
Long Beach City College 2012 — 2012
Criminal Justice and Corrections
Mount San Jacinto College 2012 — 2012
Criminal Justice and Corrections
By Appointment June 2013 - Present
Things To Do Organizing January 2010 - December 2012
Marine Corps Community Services June 2006 - August 2009
Automobile Club of Southern California August 2002 - April 2005
Poway Unified School District/ San Diego City Unified School District August 2002 - June 2003
Sacramento City Unified School District September 1998 - June 2002
Sacramento Area Congregations Together August 2000 - August 2001
Sacramento Country Day School September 1996 - June 1997
Phoenix Schools August 1995 - September 1996
Kent State University September 1993 - July 1995
Education
National University 1996 — 2001
Master of Science (M.S.), Curriculum and Instruction
Kent State University 1990 — 1995
Bachelor of Science (BS), Physical Education Teaching and Coaching
Bob Beck Motorsports Announcing 1974 - Present
Automobile Club of Southern California March 2010 - Present
Speed Scene Live February 2011 - Present
Irwindale Drag Strip July 2010 - Present
Isuzu Commercial Truck Of America January 2000 - January 2010
General Motors Isuzu Commercial Truck 2000 - 2010
General Motors Isuzu Commercial Trucks 2000 - 2010
Isuzu February 1994 - March 1999
Nissan 1982 - 1990
Skills
Automotive, Automobile, Marketing, Vehicles, Sales, Automotive Aftermarket, Parts, Management, Training, Team Building, Customer Satisfaction, Sales Management, Customer Service, Pricing, Business Development, Trade Shows, Event Management, Marketing Strategy, Motorsports, Customer Retention, Budgets, Account Management, Racing, Purchasing, Contract Negotiation, Program Management, B2B, Technical Writing, Product Development, Negotiation, Strategic Planning, Sales Process, Business Planning, Emcee, Leadership, Competitive Analysis, Profit, Logistics, Direct Marketing, Inventory Control, Cross-functional Team..., Customer Relations, Operations Management, Inventory Management, Analysis, Team Leadership, Presentations, Forecasting, Group Presentations, On-air Announcing
Education
Los Angeles Valley College
AA, Broadcasting and Speech communication
Local 501 Operating & Maintenance Engineers Apprenticeship & Training Trust for Southern California December 2014 - Present
Kennedy Wilson November 2012 - December 2014
Automobile Club of Southern California March 2011 - November 2012
Bixby Land Company June 2007 - March 2011
Automobile Club of Southern California February 2006 - June 2007
Kaiser Permanente May 1994 - February 2006
Disneyland Resort March 1991 - May 1994
Skills
Facilities Management, High Rise, Data Center, HVAC, Tenant, Air Conditioning, Building Automation, Cooling Towers, Refrigeration, Energy Management, UPS systems, Diesel Generators, Fire Pumps, Plumbing, Heat Transfer, Underground Storage..., Asbestos, EPA, OSHA, Hazmat training, HVAC Controls, Energy Efficiency, Energy Conservation, Energy Audits, UPS Systems, Union, Team Building, Contract Management, Preventive Maintenance, Electricians
Education
West Virginia University 2014 — 2018
OSHA 511 General Industry Standards & OSHA 501 General Industry Train-the-trainer
Los Angeles Trade Technical College 1989 — 1994
Specialized Trade Related Education
RealPage, Inc. 2013 - Present
OnGuard Insurance 2011 - 2012
Automobile Club of Southern California 2006 - 2011
AT&T 2003 - 2005
TeleTech 2002 - 2003
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Property & Casualty...
Education
Mike Russ Financial Training Centers, Anaheim, CA 2012 — 2012
Long Beach City College
Still Attending, Business, Management, Marketing, and Related Support Services
Automobile Club of Southern California
Skills
Commercial Insurance, Property & Casualty..., Casualty, Insurance
Education
Long Beach City College
Fire Science/Fire-fighting
AAA January 2015 - Present
Automobile Club of Southern California August 2012 - January 2015
Automobile Club of Southern California January 2009 - July 2012
Farmers Insurance February 2007 - December 2008
Enterprise Rent-A-Car July 2004 - February 2007
United States Marine Corps July 1997 - July 2003
Skills
Management, Training, Customer Service, Microsoft Office, Team Leadership, Inventory Management, Negotiation, Outlook, Bilingual, Inside Sales, Direct Sales, Consultants, Operations Management, Teaching, Operational Planning, Sales Management, Sales Operations, Leadership, Sales, Strategic Planning, Team Building, Public Speaking, Analysis, Process Improvement, Customer Satisfaction
Education
University of Redlands 2010 — 2012
MBA, GIS
University of California, Riverside - A. Gary Anderson Graduate School of Management 2001 — 2005
Bachelors of Science, Business - Marketing, Operations
Modern School 1983 — 1997
Automobile Club of Southern California February 2015 - Present
Automobile Club of Southern California May 2014 - February 2015
Automobile Club of Southern California February 2013 - May 2014
Working Solutions August 2012 - February 2013
White County E911 February 2007 - December 2011
Habersham County E911 April 2009 - May 2010
Sarasota Herald-Tribune March 2004 - December 2006
Gilford Police Department May 2001 - November 2003
Verizon Communications December 1996 - March 2001
US Navy October 1991 - September 1995
Skills
Outlook, Windows 7, Windows Vista, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Customer Relations, Supervisory Skills, Typing, Public Speaking, Computer Aided Dispatch, Telecommunications, Emergency Management, Public Safety, Writing, Government, Radio, Planning, Research, English, Fundraising, Emergency Services, Tier I Tech Support, Intelligent Roadside..., AAA OnBoard, Telematics, Community Outreach, Event Planning, Project Planning, Training, Policy, Program Management, Management, Leadership, Team Building, Social Media, Call Centers, Event Management, Customer Satisfaction, Project Management
Education
Jacksonville State University 2009 — 2011
Emergency Management, Public Safety Telecommunications
State College of Florida-Manatee-Sarasota 2005 — 2006
Associates Degree, Liberal Arts
Springfield High School 1987 — 1991
High School Diploma, General Studies
Berkshire Hathaway HomeServices California Properties April 2000 - Present
Prudential Ca La Mesa May 2000 - June 2012
Automobile Club of Southern California June 1972 - April 1999
Skills
First Time Home Buyers, Short Sales, REO, Bank owned, short..., License Management, Licened Insurance agent, Sellers, Foreclosures, Listings, Real Estate, Single Family Homes, Buyer Representation, SFR, Buyers, Move Up Buyers, Residential Homes, Relocation, New Home Sales, 1031 Exchanges, Vacation Homes, Referrals
Education
Imperial Valley College 1971 — 1973
Bachelor of Science (BS), Business Administration and Management, General
Central Union High School
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
US Bank Commercial December 2014 - Present
Automobile Club of Southern California March 2014 - July 2014
National Attorney Services July 2013 - November 2013
INDEPENDENT CONTRACTOR September 2011 - August 2013
Bank of America April 2011 - September 2011
Bank of America October 2009 - April 2011
Bank of America July 2008 - October 2009
Bank of America September 2007 - July 2008
City of Glendale, CA May 2006 - February 2007
Skills
Banking, Sr Operations, Risk Management, Credit Risk, Retail Banking, Customer Service..., Travel Planning, Airline Reservations, Airline Ticketing, Customer Service, Consumer Relations, Management, Resourceful..., Financial Services, Program Management
Education
Mueller College 1993 — 1993
CMT Certification
San Bernardino Valley College 1983 — 1984
Telecommunications
Automobile Club of Southern California April 2015 - Present
Barnes & Noble October 2014 - February 2015
Farm Sanctuary September 2014 - November 2014
Barnes & Noble August 2011 - August 2014
Farm Sanctuary March 2014 - April 2014
UB Campus Dining and Shops September 2012 - December 2013
Girls Incorporated At the YWCA July 2010 - August 2010
Skills
Cooking, Food, Cashiering, Phone Etiquette, Cash Register, Data Entry, Retail Sales, Barista Training, Inventory Management, Store Operations, POS, Social Media Marketing, Social Networking, Alumni Relations, Marketing Communications, Marketing, Cash Handling Experience, Alumni Affairs
Education
University at Buffalo 2012 — 2013
Bachelor's Degree, Film Studies w/ Global Gender Studies minor
Jefferson Community College 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Automobile Club of Southern California July 2014 - Present
Digital Networks Group 2013 - 2014
Max Interactive November 2012 - June 2013
Corona Norco Unified School District 1997 - 2013
OnPoint Innovative Learning Environments l DigiCore 2007 - 2012
Skills
Instructional Technology, Technology Integration, Staff Development, Leadership, Teacher Training, Instructional Design, Training, Curriculum Development, Classroom, Blended Learning, E-Learning, Classroom Management, Distance Learning, Workshop Facilitation, Employee Training, Curriculum Design, Program Development, Recruiting, Career Counseling, Training and Development, Consultative Sales..., Account Management, Expert Relationship..., Leadership Development, Professional Development, Teaching Adults, Professional..., Public Speaking, Curriculum Mapping, Differentiated..., Lesson Planning, Teaching, Grant Writing, Learning Management..., Educational Consulting, Pedagogy, Gifted Education, Behavior Management, Mentoring Of Staff, Training Facilitation, Adult Learning..., Adult Learning Theory, Organizational..., Mentoring
Education
Azusa Pacific University 2001 — 2002
Master's degree, Educational/Instructional Technology
Michigan State University 1992 — 1997
Bachelor of Arts (B.A.), Education, High Honors
Automobile Club of Southern California May 2014 - Present
Melodies Dance Theater June 2008 - Present
Starbucks September 2007 - August 2013
LA Dance Center August 2006 - May 2008
Disneyland Resort August 2002 - November 2004
Skills
Customer Retention, Customer Engagement, Teaching, Jazz Dance, Ballet, Tap, Staff Supervision, Public Relations, Office Administration, Composition, Entertainment, Key Performance..., Liaison, Workflow, Performing Arts, Customer Service, Dance, Choreography, Leadership, Marketing, Improvisation, Musical Theatre, Performing, Theatre
Education
Orange Coast College 2003 — 2005
Dance
OCHSA
Automobile Club of Southern California September 2013 - Present
Automobile Club of Southern California June 2012 - September 2013
Automobile Club of Southern California October 2010 - June 2012
Automobile Club of Southern California July 2009 - October 2010
Automobile Club of Southern California January 2008 - June 2009
Automobile Club of Southern California October 2005 - December 2007
Education
Indiana Wesleyan University 2002 — 2005
Bachelor of Science (B.S.), Social Sciences
American Institute for Chartered Property Casualty Underwriters
Associate in Insurance
American Institute for Chartered Property Casualty Underwriters
Associate in Personal Insurance
MarineParents.com, Inc. March 2010 - Present
MarineParents.com, Inc. March 2010 - Present
Sams Club November 1996 - March 2010
Automobile Club of Southern California 1968 - September 1973
Skills
Social Skills, Social Networking, Newsletters, Customer Service, Organization &...
Education
John C Calhoun State Community College 1986 — 1988
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General
Automobile Club of Southern California January 2014 - Present
Motorcycle Safety Foundation 2006 - Present
USMC August 2008 - January 2014
United States Marine Corps May 2006 - July 2008
United States Marine Corps November 2002 - May 2006
United States Marine Corps August 1999 - November 2002
Skills
Safety Management, Low Voltage, Respiratory Protection..., Ergonomics, Fall Arrest Sytems, OSHA General Industry..., Motorcycle Safety, Employee Labor Relations, Federal Employment Law, Employment Law, Employee Benefits, Employment Law..., Compensation & Benefit, Compensation & Benefits..., Recruiting, Corporate Recruiting, Staffing Plans, Job Analysis, Staffing Processes, Staffing Analysis, Management Consulting, HR Consulting, Safety Consulting, Safety Training, Equal Opportunities, Logistics Management, Professional Mentoring, Active DoD Secret..., Organizational..., Human Resources, Military Logistics, Safety Management..., Fall Protection, Management, Employee Relations, Marine Corps, Military, Policy
Education
University of California, San Diego 2010 — 2013
Professional Certificate, Occupational Safety and Health Technology/Technician
National University 2010 — 2012
Masters of Arts, Human Resource Management
National University 2006 — 2010
Bachelor of Science, Organizational Leadership
Automobile Club of Southern California August 2002 - March 2009
Skills
Troubleshooting, Software Installation, Computer Repair, CRM
Education
ITT Technical Institute-San Diego 2012 — 2013
Network and System Administration/Administrator
DIRECTV April 2012 - Present
Farmers Insurance 2005 - January 2012
Automobile Club of Southern California June 2001 - June 2005
SupplyAccess.com March 2000 - March 2001
Electronic Data Systems (EDS) August 1998 - March 2000
Farmers Insurance March 1998 - August 1998
Andersen Consulting June 1997 - March 1998
Farmers Insurance March 1989 - March 1998
Education
Indiana University Bloomington 2015 — 2017
Mississippi State University
Bachelor’s Degree
Self Employed, Insurance, Auto March 2010 - Present
Mercury Insurance Co January 2008 - March 2010
Automobile Club of Southern California April 2007 - November 2007
21st Century Insurance Co January 1987 - March 2007
Transamerica/Premier Insurance Company January 1980 - January 1987
Allstate Insurance Company January 1978 - January 1980
Skills
General Insurance, Adjusting, Insurance Claims, Claims Management, Automotive, Claim, Automobile, Insurance
Education
Los Angeles Trade Technical College 1976 — 1978
Auto Body and Fender
Los Angeles Trade Tech
Body and Fender
Automobile Club of Southern California September 2015 - Present
Imperial Valley Press October 2014 - August 2015
STANCE June 2014 - October 2014
GlimmerGlass, Olivet Nazarene University September 2011 - May 2014
Religion & Ethics Newsweekly at PBS February 2013 - April 2013
The Guardian Express May 2012 - August 2012
Skills
Copy Editing, News Writing, Photography, Editing, AP Style, Online Journalism, Feature Articles, Social Media, Storytelling, Newspapers, InDesign, Journalism, Photoshop
Education
Olivet Nazarene University 2010 — 2014
Bachelor of Science (B.S.), Multimedia Studies, concentration in Print and Online Journalism and minor in Spanish
Washington Journalism Center
AAA Texas February 2013 - Present
Automobile Club of Southern California July 2007 - January 2013
Progressive Insurance July 2004 - January 2007
Progressive Insurance October 2001 - July 2004
Skills
Analysis, CPCU, Casualty, Casualty Claims, Claim, Claims Management, Leadership, Liability, Management, Negotiation, Team Management, Risk Management, Subrogation, Casualty Insurance, Insurance, Customer Service, General Insurance, Property & Casualty..., Sales
Education
Western Governors University 2012 — 2015
Master of Business Administration (M.B.A.), Leadership and Strategy
Oral Roberts University 1992 — 1996
Bachelor's Degree, Theological and Historical Studies
Automobile Club of Southern California October 2012 - Present
T-Mobile USA 2007 - October 2012
Commercial Lighting Industries September 2006 - January 2007
Renaissance Esmeralda Resort, Marriott April 2005 - September 2006
Skills
Inventory Management, Customer Service, Team Building, Sales, Operations Management, POS, Sales Management, Retail Sales, Inventory, Inventory Control, Team-oriented, Cashiering, Retail, Highly detail oriented, Store Management, Customer Satisfaction, Phone Skills, Merchandising, Phone Etiquette, Customer Retention, Property & Casualty..., Microsoft Office, Microsoft Word, Microsoft Excel, Project Planning, New Business Development, Time Management, Customer Experience, Delegation, Schedules, Profit, Mac OS X, Data Entry
Education
Johnson and Wales University 2003 — 2005
Associate of Arts (AA), Baking and Pastry Arts/Baker/Pastry Chef
eLEND Solutions July 2015 - Present
CoreIP Solutions, Inc. January 2015 - July 2015
Automobile Club of Southern California September 2014 - December 2014
Western Digital September 2011 - March 2014
QBE FIRST June 2012 - November 2012
Bank of America October 2010 - September 2011
County of Orange Probation Department May 2010 - October 2010
Bank of America August 2009 - April 2010
Intel Corporation January 2008 - July 2009
Siliconchips Software Services October 2005 - December 2007
Skills
C#, ASP.NET, SQL Server, SSRS, Microsoft SQL Server, SSIS, T-SQL, SQL, WCF, Crystal Reports, .NET, ADO.NET, AJAX, ASP, ASP.NET AJAX, ASP.NET MVC, Agile Methodologies, Database Design, Databases, Design Patterns, ETL, LINQ, OOP, Oracle, PL/SQL, Requirements Analysis, SDLC, Scrum, SharePoint, Software Design, Software Development, Software Project..., TFS, VB.NET, VSS, Visio, Visual Basic, WCF Services, Web Applications, Web Services, WinForms, XML, jQuery, Solution Architecture, REST
Education
Kakatiya University 2002 — 2004
Masters, Computers
Kakatiya University
BS, Computers
Automobile Club of Southern California July 2013 - Present
Union Bank - NMLSR#765526 2003 - July 2013
PFF Bank & Trust 2006 - 2007
Wells Fargo Bank 2000 - 2003
Skills
Portfolio Management, Investments, Customer Service, Leadership, Following Up, Follow Through, Credit Cards, Sales, Life Insurance, Financial Services, Insurance, Finance, Marketing, Relationship Management, Time Management, Team Building, Real Estate
Education
Mt. San Antonio College 1997 — 2002
Associates of Arts (AA), Psychology
West Covina High School 1992 — 1996
General Educational Development, General Education
Liberty Mutual Insurance June 2013 - September 2015
Liberty Mutual Insurance August 2012 - June 2013
Automobile Club of Southern California August 2009 - August 2011
Automobile Club of Southern California April 2005 - August 2009
Automobile Club of Southern California August 2003 - April 2005
State Farm Insurance June 2002 - June 2003
State Farm Insurance May 2001 - June 2002
State Farm Insurance June 2000 - May 2001
Skills
Claim, Customer Service, Property & Casualty..., Subrogation, Auditing, Negotiation, High Level Of Accuracy, Claims, Analytic Thinking, Fast-paced, Analytics, Insurance, Team Building, Leadership, Training
Education
Michigan State University 1997 — 2000
Bachelor of Arts, Criminal Justice
St. Clair County Community College 1995 — 1997
Transfer credits to Michigan State University, Criminal Justice
Automobile Club of Southern California 1995 - Present
Education
San Diego State University-California State University 1980 — 1983
Masters in Computer Science
Northeastern University 1978 — 1980
B.S., Industrial Engineering
Sharif University of Technology
Fairplex April 2015 - Present
Los Angeles City College February 2008 - April 2015
20th Century Fox Film May 2000 - December 2014
Automobile Club of Southern California January 2006 - June 2012
Encore Nationwide February 2004 - February 2006
Skills
Entertainment, Customer Service, Project Management, Brand Management, Cultural Awareness, Communication, Media, Career Development, Entrepreneurship, Relationship Management, Conflict and Complaint..., Higher Education
Education
New York University 1997 — 2000
Master of Fine Arts (MFA)
New York University 1994 — 1996
Bachelor of Fine Arts (BFA)
MetLife May 2015 - Present
Life Sales, LLC, an Allianz Life N.A. Company May 2013 - May 2015
Combined Insurance, an Ace European Group Limited Company December 2012 - May 2013
Farmers Insurance June 2012 - December 2012
Nationwide Insurance July 2010 - May 2012
State Farm Insurance December 2009 - July 2010
Automobile Club of Southern California December 2001 - June 2009
Advantage Rent A Car August 2000 - December 2001
Skills
Insurance, Leadership, Sales Management, Sales, Recruiting, Strategic Planning, Property & Casualty..., Customer Retention, Management, Life Insurance, CRM, Training, Call Centers, Team Building, Health Insurance, Marketing, Retail, Underwriting, Direct Sales, Disability Insurance, General Insurance, Financial Services, Strategy, Selling, Marketing Strategy, Call Center, Commercial Insurance, Sales Process, Executive Management, Casualty, High Performance Teams, Distributed Team..., Franchising, P&L Management, Term Life Insurance, Brokers, Talent Acquisition, Workers Compensation, Salesforce.com, Fixed Index Annuity, Building Strong Teams, Profit & Loss Management, Agency Management, Agency Agreements, Franchisee Management, Diversity Recruitment, Distribution Management, Multi-site
Education
New York Institute of Technology-Old Westbury
University of Redlands
B.A., Psychology and Business Administration
Hookmaster Studios February 2014 - Present
Batkave Recordings January 2007 - Present
Automobile Club of Southern California 2000 - 2003
Kaiser Permanente January 1999 - December 1999
Skills
Music Production, Songwriting, Music Industry, Music, Composition, Entertainment, Singing, Mac, Editing, Audio Engineering, Directing, Recording, Audio Post Production, A&R, Sound, Publicity, Voice Over, Acting, Studio Recording, Record Labels, Film, POP, Songs, Musical Theatre, Musicians, R&B, Vocalist
Education
Los Angeles Recording School 1997 — 1999
Bachelor of Arts (B.A.), Audio Engineeering
Crawford High School 1990 — 1992
Diploma, High School/Secondary Diplomas and Certificates
Automobile Club of Southern California July 2013 - Present
Francesca April 2012 - August 2013
Abercrombie & Fitch, Thousand Oaks October 2009 - April 2012
Abercrombie and Fitch April 2008 - October 2009
Skills
Visual Merchandising, Store Management, Merchandising, Retail, Loss Prevention, Inventory Management, Retail Sales, Customer Service, Sales, Time Management, Store Operations, POS, New Store Openings, Event Planning, Customer Satisfaction, Recruiting, Human Resources, Inventory Control, Styling, Data Entry, Process Scheduler, Interviews, Driving Results, Apparel, Profit, Customer Experience, Team Building, Cashiering, Outlook, Window Displays, Telephone Skills, Teamwork, New Store Development
Education
Sonoma State University 2005 — 2007
B.S, Business Administration; Management
Moorpark College 2002 — 2005
A.A, Liberal Arts
Automobile Club of Southern California April 2014 - Present
WOIO/WUAB 19 Action News December 2012 - July 2013
CBS Radio August 2012 - December 2012
ARAMARK October 2011 - July 2012
Preterm December 2008 - July 2009
Marc's Store May 2003 - July 2009
Brutst, LLC January 2008 - May 2008
Petes Arena February 2004 - August 2007
Skills
Final Cut Pro, Customer Service, Newsletters, Facebook, Blogging, Editing, Microsoft Word, PowerPoint, Public Speaking, Microsoft Office, Video Editing, InDesign, Research, News Writing, YouTube, Interpersonal..., Copy Editing, WordPress, Prezi, Creative Writing, Social Networking, Social Media Marketing
Education
Ohio Center for Broadcasting-Valley View 2012 — 2013
Broadcasting
Kent State University 2003 — 2008
Bachelor of Arts, Applied Communication studies
Automobile Club of Southern California March 2014 - Present
J.D. Power and Associates December 2007 - February 2014
Clear Seas Research July 2006 - November 2007
BBDO Detroit November 2005 - February 2006
J.D. Power and Associates July 2004 - November 2005
R.L. Polk and Company August 2003 - July 2004
J.D. Power and Associates October 2000 - August 2003
Skills
Customer Satisfaction, Automotive, Statistics, Economics, Customer Loyalty, Predictive Modeling, Brand Loyalty, Market Research, Survey Design, Proposal Writing, Quantitative Research, Marketing Research, Data Analysis, Analytics, SAS, Research, Market Analysis, Finance, Segmentation, Management, Customer Insight, Competitive Analysis, Management Consulting, Financial Services, Report Writing, Customer Experience, SPSS, Statistical Modeling, Competitive Intelligence, Questionnaire Design
Education
Walsh College 2004 — 2007
M.A., Economics
University of Notre Dame 1999 — 2000
Cognitive Psychology
Lake Superior State University 1995 — 1999
B.S., Psychology
Automobile Club of Southern California January 2011 - Present
Midwest Employers Casualty Company May 2010 - April 2011
Belton High School August 2007 - August 2009
Lacks Home Furnishing May 2005 - August 2007
Skills
Excel, Access, VBA, Mathematics, Actuarial Science, Reserving, Actuarial, Insurance, Data Analysis, Statistics, Microsoft Excel
Education
Maryville University of Saint Louis 2009 — 2011
Masters Degree, Actuarial Science
University of Mary-Hardin Baylor 2004 — 2007
Bachelor of Science, Mathematics
University of Mary-Hardin Baylor 2004 — 2007
Bachelor of Arts, Theology; Philosophy
AAA Texas June 2009 - Present
AAA Texas August 2006 - June 2009
Automobile Club of Southern California December 2002 - August 2006
Skills
Account Management, Business Development, Business Strategy, CRM, Competitive Analysis, Insurance, Leadership, Management, Marketing Strategy, New Business Development, Process Improvement, Property, Sales, Sales Management, Sales Process, Salesforce.com, Strategic Planning, Strategy, Team Building, Underwriting
Education
Southern Methodist University - Cox School of Business 2011 — 2013
MBA, Finance
Loyola Marymount University 1997 — 2002
BBA, Marketing
Automobile Club of Southern California May 2006 - Present
Automobile Club of Southern California February 2003 - May 2006
Orange County Probation November 2001 - February 2003
Community Service Programs, Inc February 2000 - November 2001
Cover-Pools, Inc May 1993 - February 2000
Skills
Auditing, Risk Assessment, Fraud, Insurance, Financial Risk, Management, Human Resources, Business Process, Internal Audit, Government, Internal Controls, Enterprise Risk..., Sarbanes-Oxley Act, Sarbanes-Oxley, Financial Reporting, Accounting, Risk Management, Claim, CISA, IT Audit, Finance
Education
National University 1997 — 2000
BA, Behavioral Science
Mapco Express January 2014 - Present
Mapco Express June 2013 - January 2014
Middle Tennessee State University May 2012 - August 2012
Western Kentucky University September 2008 - July 2010
Automobile Club of Southern California October 1999 - April 2006
Skills
Accounting, Microsoft Word, Microsoft Office, Databases, Access, Outlook, Time Management, Microsoft Excel, Customer Service, Windows, Filing, Fax, PowerPoint, QuickBooks, Data Entry, Rapid Eye Multimedia, Spreadsheets, Analysis, Payroll, Accounts Receivable
Education
Middle Tennessee State University 2011 — 2013
Bachelor of Business Administration (BBA), Accounting
Western Kentucky University 2007 — 2011
Laguna Hills Health and Rehabilitation Center March 2015 - Present
Automobile Club of Southern California May 2011 - August 2014
Automobile Club of Southern California June 2010 - April 2011
Automobile Club of Southern California August 2007 - May 2010
Skills
Insurance, Financial Analysis, Microsoft Excel, Team Building, Process Improvement, Financial Reporting, Strategic Financial..., Financial Modeling, Leadership, Management, Training, Program Management, Sales, Public Speaking, Activities of Daily...
Education
Liberty University 2002 — 2006
Bachelor’s Degree, Business Finance, and Management Information Systems
MGM Resorts International March 2015 - Present
Automobile Club of Southern California March 2013 - June 2014
Shore Hotel April 2012 - October 2012
Disneyland Resort July 2011 - April 2012
JC Resorts April 2010 - April 2011
JC Resorts October 2009 - April 2010
Skills
Microsoft Office, Customer Service, Research, PowerPoint, Human Resources, Hospitality Industry, Hospitality, Event Management, Social Media, Hotels, Front Office, Customer Satisfaction, Sales, Event Planning, Hospitality Management, Hotel Management, Social Networking
Education
Mt. San Antonio College 2014 — 2019
Associate of Science (A.S.), Hospitality Administration/Management
Kaiser Permanente 2013 - Present
Kaiser Permanente IT March 2012 - July 2013
Apple Retail July 2011 - November 2011
Apple, Inc October 2010 - May 2011
Automobile Club of Southern California October 2008 - March 2010
AT&T October 2007 - June 2008
Anheuser-Busch June 2006 - June 2007
MasterCard January 2006 - May 2006
Growing Family First Foto August 2003 - January 2006
ADP Claims Solutions Group January 2000 - January 2002
Skills
Troubleshooting, Software Documentation, Access, Testing, Training, Call Centers, Networking, Databases, Customer Satisfaction, SAP, Hardware, Enterprise Software, Help Desk Support, Customer Service, Time Management, Visio
Education
Kaplan University 2010 — 2013
B.S, Information Technology program
Computer Training Academy 1999 — 2000
Networking
Word and Brown General Agency / Choice Administrators September 2005 - Present
Danchuk Manufacturing October 2002 - August 2005
The Home Depot July 2001 - October 2002
Back Bay Travel February 2000 - July 2001
Automobile Club of Southern California June 1997 - January 2000
European American Travel January 1994 - May 1997
United Airlines/Westair April 1992 - December 1994
Marketing, Performance & Innovation (Subsidiary of United Airlines) January 1989 - March 1992
Skills
Manufacturing, Training, Retail, Customer Service, Call Centers, Process Improvement, Insurance, SDLC, Team Building, Health Insurance, Project Management, Visio, Strategic Planning, Employee Benefits, Leadership
Education
Loyola Marymount University
Business Administration, MusicVocational
Vocational, West Los Angeles College
Army and Navy Academy
International Travel Academy
Some College
The Home Depot
Apple February 2015 - Present
Automobile Club of Southern California June 2013 - February 2015
Green Acres Catering and Farm Market August 2005 - May 2013
Skills
Organization, Work Orders, Time Management, Operational Efficiency, Quality Control, Data Entry, Customer Service, Microsoft Office, Order Fulfillment, Sales, Outlook, Inventory, Sales Management, Telephone Skills, Invoicing, Filing, Customer Satisfaction, Cashiering, Leadership, Team Building, Event Planning, Microsoft Excel, Social Networking
Education
Moorpark College 2007 — 2012
Associate of Science (A.S.), Behavioral and Social Sciences
Moorpark College 2007 — 2012
Associate of Science (A.S.), Physical Sciences
Independent Adjuster September 2014 - Present
SCA Appraisal Company October 2013 - August 2014
Farmers Insurance June 2010 - June 2013
Automobile Club of Southern California August 2009 - May 2010
Progressve Insurance Company December 2005 - May 2009
Mercury Insurance Group December 2003 - December 2005
Skills
Legal Liability, Underwriting, Organizational..., Insurance, Health Insurance, Liability, Casualty, Property & Casualty..., General Insurance, Workers Compensation, Employee Benefits, Coaching, Commercial Insurance, Customer Service, Claim, Leadership, Claims Management, Training, Small Business, Professional Liability, Account Management, Sales, Team Building, Marketing, Property Damage, Claim Investigation, Business Planning, Event Planning, Business Analysis, Onboarding, Performance Management, Negotiation, Process Improvement, Management
Education
National University 2009 — 2010
MA, Human Behavior
National University 2004 — 2008
Bachelor's degree, Psychology
Automobile Club of Southern California September 2014 - Present
Automobile Club of Southern California August 2011 - September 2014
Automobile Club of Southern California July 1999 - August 2011
Skills
Call Center, Customer Service, Project Coordination, People Management, Operations Management, Project Managers, People-oriented, Software Deployment, Business Requirements, Cross Functional Team..., Budget Proposals, Vendor Management Skills, Strategic Planning, Leadership, Management, Call Centers, Project Management, Workforce Management
Education
University of California, San Diego - The Rady School of Management 2014 — 2014
Senior Leadership Certification
National University 2007 — 2010
BA, Business Administration
Northern Arizona University April 2013 - Present
Northern Arizona University July 2008 - April 2013
NEBS April 2007 - June 2008
Automobile Club of Southern California 1998 - 2001
Automobile Club of Southern California 1994 - 1998
Automobile Club of Southern California 1991 - 1994
Automobile Club of Southern California 1985 - 1991
Skills
Database Design, Database Administration, Data Analysis, Access, Microsoft Excel, Microsoft Office, Organization, Supervisory Skills, Business Analysis, Business Process..., Project Management, Software Documentation, Analysis, Human Resources, SharePoint, MS Project
Education
Northern Arizona University 2008 — 2013
Saddleback College
Panasonic Avionics Corporation June 2013 - Present
Custom Business Solutions July 2010 - June 2013
Automobile Club of Southern California April 2008 - June 2010
Colony Market & Deli - Game Center October 2005 - February 2008
Skills
Computer Hardware, Computer Repair, Software, Customer Service, Troubleshooting, Technical Support, Software Documentation, Business Analysis, Help Desk Support, Operating Systems, Software Installation, Hardware, Team Leadership, Printers, Windows 7, Servers
Education
Orange Coast College 2010 — 2013
In Progress, Computer Systems Networking and Telecommunications
Woodrow Wilson High School 1996 — 2000
High School Deploma, General Studies
Sohonet June 2015 - Present
GDC, Digital Cinema Network October 2014 - May 2015
Temple City Unified School District March 2014 - July 2014
CEIVA November 2012 - February 2014
Automobile Club of Southern California January 2002 - November 2011
Skills
Customer Service, JUNOS, Brocade Fibre Switches, Troubleshooting, Computer Hardware, Firewalls, Network Configuration, Network Administration, Windows 7, Microsoft Excel, PowerPoint, Management, Windows XP Pro, Windows Vista, Networking, Microsoft Office, Budgets, Operating Systems, Microsoft Word, OS X, Team Building, Telecommunications, Information Technology, Testing, Access, Home Networking, Technical Support, Business Analysis, Computer Maintenance, System Administration, Windows Server, Process Improvement, WAN, Teamwork, Insurance, Visio, Inventory Management, Project Management, Wireless Networking, Windows XP, Invoicing, Network Security, Information Security, Windows Server 2008, Wireless Security, Disaster Recovery, Intrusion Detection, Linux
Education
Mt Sierra College 2012 — 2015
Bachelor’s Degree, Information Security
Automobile Club of Southern California April 2007 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
Long Beach City College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Farmers Insurance October 2014 - Present
Automobile Club of Southern California September 2008 - May 2014
Funding Street December 2005 - September 2008
Enterprise Rent-A-Car 2001 - 2003
Skills
Customer Service, Financial Analysis, Financial Services, Forecasting, Insurance, Real Estate, Sales, Sales Management, Team Building, Account Management, Business Planning, Small Business, Leadership, Management, Customer Satisfaction, Marketing, New Business Development, Strategic Planning
Education
University of California, Davis 1997 — 2000
BA, Cultural Anthropology
Notre Dame 1990 — 1993
American Honda Motor Company, Inc. January 2015 - Present
Edwards IT Consulting Inc / Edwards Computers Inc January 1994 - Present
Microsoft June 2014 - August 2014
Kurt Salmon January 2014 - May 2014
Williams-Sonoma, Inc. December 2013 - January 2014
En Pointe Technologies October 2013 - December 2013
Manatt, Phelps & Phillips, LLP April 2013 - June 2013
Automobile Club of Southern California August 2012 - March 2013
Experian December 2011 - June 2012
Rothschild July 2011 - January 2012
Skills
SCCM, Active Directory, System Deployment, Windows 7, Application Packaging, Virtualization, VBScript, Application..., InstallShield, Troubleshooting, Wise, Patch Management, Software Distribution, WSUS, Orca, System Administration, Software Installation, Scripting, Desktop Support, MDT, Desktop Deployment, System Migration, AdminStudio, Root Cause Analysis, OSD, Enterprise Desktop..., Wise Scripting, Windows Installer, Windows 8, Desktop Engineer, VMware, Windows Server, Servers, Citrix, Group Policy
Education
Microsoft Expert Certification Training 2000 — 2015
MCSE, MCSA, MCNPS, MCPS, MCP, Information Technology
Los Angeles Pierce College 2010 — 2010
Equine Science
Samsung Expert Certification Training 2010 — 2010
SCSE, Samsung Certified Systems Expert
Dell Expert Certification Training 2007 — 2007
DCSE, Dell Certified Systems Expert
HP Expert Certification Training 2007 — 2007
RADIA, HP OpenView Configuration Management - RADIA
Computer Concepts 2000 — 2001
MCSE MCSA MCP, Microsoft
Santa Ana College 1993 — 1994
Information Technology
Leeward Community College August 2014 - December 2014
Time Warner Cable Business Class July 2008 - February 2010
OfficeTeam December 2000 - November 2008
Premier Nutrition May 2007 - May 2008
Automobile Club of Southern California February 2004 - August 2005
Skills
Creative Writing, Playwriting, Journalism, Screenwriting, Scriptwriting, Social Media, Copywriting, Sales & Marketing, Salesforce.com, CRM Databases, Sales Contracts, Sales Commissions, Sales Reports &..., Executive..., Executive Support, Calendaring, Travel Coordination, Office Management, Office Procedures, Records Management, Resource Management, Event Planning, Eventbrite, Customer Service, Public Relations, Linguistics, French, Genealogy, Blogging, Product Development, Retail, Merchandising, Inventory Control, Quality Control
Education
Regent University 2015 — 2017
B.A. in English, English Language and Literature, General
Leeward Community College 2012 — 2015
Liberal Arts and Sciences, General Studies and Humanities, GPA 3.88
Idaho State University August 2012 - Present
Automobile Club of Southern California May 2008 - January 2011
Automobile Club of Southern California October 2004 - May 2008
PDQ Careers Temporary Staffing Agency April 2002 - October 2004
McKesson October 1997 - May 2001
Skills
IBM Mainframe, IT Operations, Batch Processing, 3rd shift Operations,..., IBM z/OS, OS/390, MVS, VS1, CICS, JES2, TSO, VTAM, Appworx, Omegamon, IBM Tivoli, RTMS, Autoflow, PASSISF, ZACK, ZEKE, Microsoft Excel, Microsoft Word, FrontPage, Dreamweaver, Amdahl mainframe, Tandem, Print Management, Large scale printers, Tape Management, Administrative..., Argos/Banner, Purchase Requisitions, Department Budgeting, Teacher Evaluation, CBT Help Desk Support
Education
Idaho State University 2012 — 2017
Fine Arts, History, Sophomore
Multiple Computer Systems Training Classes 1981 — 2011
Computer software, operating systems, scheduling packages, IBM, Filenet, Sun, Tandem, and more
Idaho Department of Fish and Game, Master Naturalist 2011 — 2011
Master Naturalist Certification, 20+ areas of study within F&G management., Passed training
Perfectly Planned Notary August 2013 - Present
Law Offices of Larry D. Lewellyn April 2013 - Present
UnitedHealthcare 2005 - 2012
ValueOptions, Inc.® February 2001 - December 2005
Automobile Club of Southern California March 1998 - August 2001
Skills
Health Insurance, Claim, Claims Management, Employee Benefits, Managed Care, HIPAA, Claims Resolution, Provider Relations, Claim Investigation, Paralegals, Legal Assistance, Notary Public, Customer Service, Dispatching, Insurance, Legal Documents, Legal Research, Microsoft Excel, PowerPoint, Westlaw
Education
University of California, Los Angeles 2013 — 2014
Certificate, Paralegal
Long Beach City College 1993 — 1996
Associate of Arts (A.A.), Administration of Justice
Automobile Club of Southern California August 2012 - Present
Kohls 2010 - 2012
Skills
Insurance, Property & Casualty..., Umbrella Insurance, Financial Analysis, Sales Management, Team Management, Organizational..., Homeowners, Classic Car Insurance, Homeowner's Insurance, Renter's Insurance, Whole Life, Renters, Universal Life, Legal Liability, Casualty, Top Customer Service, Sales, Account Management, Customer Service, Microsoft Office, Team Building, Contract Negotiation, Training, Negotiation, Cold Calling, Leadership, Time Management, Customer Satisfaction, Interviews, Teamwork
Education
Irvine Valley College
Sales & Marketing
USAA May 2010 - Present
Farmers Insurance Group July 2000 - May 2010
Farmers Insurance Group July 2000 - 2008
Automobile Club of Southern California December 1996 - June 2000
Skills
Underwriting, Commercial Insurance, Property & Casualty..., Insurance, General Insurance, Workers Compensation, Casualty, Risk Management, Liability, Call Centers, Coaching, Customer Service, Homeowners, Management, Umbrella Insurance, Team Building, Leadership, Professional Liability, Life Insurance
Education
Kaplan University 2011 — 2013
Master of Science Degree, Information Technology, 4.0 President's List and Summa Cum Laude
The Insurance Institute
Charter Property Casualty Underwriter (CPCU), Insurance - Commercial Emphasis, Designation - Property and Casualty Subject Matter Expert
Regis University 2001 — 2004
Bachelor of Science in Business Administration, International Business
State Farm March 2014 - Present
World Financial Group (WFG) December 2013 - Present
Purposed Media Co. September 2012 - April 2013
Automobile Club of Southern California 2007 - 2011
Skills
Consultative Selling, Project Planning, Event Planning, Team Leadership, Project Management, Facebook, Selling, Sales, Customer Service, Insurance, Marketing Strategy
Education
Mt. San Jacinto Community College District
Automobile Club of Southern California January 2014 - Present
Automobile Club of Southern California March 2010 - December 2013
Automobile Club of Southern California February 2006 - March 2010
Auto Club of Southern California May 2002 - July 2004
Skills
Software Deployment, UAT Coordination, Regression Testing, SharePoint, TFS, Software Troubleshooting, Bug Tracking, Product Assurance, NearStar DataServer..., Program Analysis, Insurance Databases, Insurance Software, HUON Database, Upgradation, Insurance, .NET, XAML, Visual C#, Active Directory, Legal Liability, Windows XP Pro, Windows 7, Windows 8, Network Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Office 2010, RSA SecurID, RSA Tokens, Juniper, VPN, Remote Desktop, Print Management, General Insurance, Liability, Homeowners, Claims Resolution, SNA, Personal Liability..., Property & Casualty..., Retail Sales, Food Service, Bartending, Customer Service Best..., Project Communications, Stakeholder Engagement, Microsoft Office
Education
UCLA 2000 — 2002
B.A. History, Focus on Contemporary Cultural History
Orange Coast College 1997 — 2000
A.A., History
TriState CareFlight, L.L.C. January 2015 - Present
Automobile Club of Southern California August 2011 - May 2014
Skilled Healthcare 2007 - 2011
Word & Brown 2006 - 2007
Broadcom 2003 - 2006
The Orange County Register 2002 - 2003
White Cap Construction Supply 2001 - 2002
AT&T Wireless, formerly LA Cellular 1995 - 2000
Skills
PeopleSoft, JD Edwards, Great Plains Software, Mas 90, Microsoft Excel, Microsoft Word, Sarbanes-Oxley Act, Accounting, Financial Reporting, GAAP, Internal Controls, Account Reconciliation, Sarbanes-Oxley, Payroll, Accounts Payable, Invoicing
Education
Metropolitan State University
Bachelor of Arts, Business Management and Accounting
Magaram Engineering January 2014 - March 2014
Automobile Club of Southern California October 2012 - August 2013
Multiple Contract Employment February 2008 - August 2013
Automobile Club of Southern California April 2012 - September 2012
Automobile Club of Southern California February 2008 - April 2012
Automobile Club of Southern California August 2004 - February 2008
Skills
Insurance, Process Improvement, Sales, Customer Service, Call Centers, Employee Benefits, Liability, Management, Customer Satisfaction, Team Building, Analysis, Leadership, Outlook, Training, Access, Customer Retention, Account Management, Troubleshooting, Team Leadership, Networking, Vendor Management, Software Documentation, CompTIA A+ Certification, Hardware Diagnostics, Windows Server, Windows 7, Windows Vista, Windows XP Pro, Ubuntu, Problem Analysis, Windows Phone, Android, iOS, Computer Hardware..., Active Directory, Software Installation, Windows & Mac operating..., Microsoft Office, Microsoft Excel, Computer Maintenance, ITIL Process, Operations Management, Data Entry, Administration, Program Management, Inventory Management, Coaching, Budgets, Banking, Wireless Networking
Education
University of California, Los Angeles 2005 — 2008
Bachelor of Arts (B.A.), Political Science/International Relations
Orange Coast College 2003 — 2005
Associate of Arts (A.A.), Political Science
BuyNSell Realty, Inc. May 2014 - Present
First Team Real Estate March 2012 - May 2014
Automobile Club of Southern California October 2006 - April 2011
Automobile Club of Southern California August 1985 - April 2011
AAA August 2000 - October 2006
AAA March 1998 - August 2000
AAA February 1986 - September 1989
AAA June 1985 - February 1986
Skills
Policy Analysis, Problem Solving, Communication, Organizational..., Customer Service, Evaluations, Insurance Adjusting, Negotiation, Arbitration, Mediation, Personal Injury..., Settlement Agreements, Time Management, Regulations, Microsoft Office, Windows, Casualty, Property Damage
Education
Irvine Valley College 1990 — 1992
Mission Viejo High School 1983 — 1986
Graduated
Auto Club University
Irvine Valley College
Speech and Communications
Automobile Club of Southern California January 2011 - Present
Claim Professionals Liability Insurance Company, RRG October 2007 - December 2010
Data Control Corporation/Providence Publications June 1996 - July 2007
Agency Management Systems July 1992 - May 1996
Western International Insurance Company July 1989 - May 1992
Clover Insurance Agency, Inc June 1988 - July 1989
Southern California April 1982 - May 1988
Farmers Insurance Group of COs January 1977 - February 1982
Education
Aetna Commercial Insurance School 1982 — 1983
Commercial Underwriting Certificate, Commercial Insurance Marketing & Sales, pass grade only issued
Loma Linda University 1972 — 1976
B.S.B.M, Business & Accounting, 3.41
at home 1998 - Present
Automobile Club of Southern California May 1999 - April 2004
Southern California Edison July 1981 - May 1986
Skills
Strategic Planning, HTML, C++, Software Development, Java, C, Team Building, Process Improvement, Change Management, SQL, Integration, JavaScript, Microsoft Excel
Education
Consumnes River College & Modesto Jr College
No degree
Modesto Junior College
Kaiser Permanente May 2011 - Present
Kaiser Permanente March 2010 - April 2011
Automobile Club of Southern California January 2008 - February 2010
Automobile Club of Southern California January 2001 - December 2007
Automobile Club of Southern California January 2000 - December 2000
Automobile Club of Southern California July 1997 - December 1999
Skills
PMP Certified, Project Management, SDLC, Infrastructure, Healthcare Information..., Budget Management, Requirements Gathering, Scope Management, Time Management, Microsoft Project, SharePoint, Microsoft Office, Access, ITIL V3 Certified, BPMN, Use Case Analysis, DFD, Visio, Oracle R12 (GL, AP, and..., DB2, COBOL, PMP
Education
University of Southern California
Bachelor of Science, Accounting
Long Beach City College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Buddie App Corporation March 2015 - Present
King Equity Management Inc. February 2012 - June 2015
Internet retail company January 2011 - February 2012
The Goodyear Tire & Rubber Company February 2010 - December 2010
Aaron's, Inc August 2008 - February 2010
Various Insurance Companies February 2007 - August 2008
Automobile Club of Southern California February 2006 - January 2007
Bankers Life and Casualty March 2005 - February 2006
Skills
Consulting, Investments, Investment Strategies, Stock Research, Options, Stock Trading, Portfolio Management, Strategic Financial..., Investment Properties, Real Estate Development, Entrepreneurship, Small Business..., Small Business Marketing, Business Analysis, Business Strategy, Business Development..., Business Management..., Business Development, Strategic Planning, New Business..., Brand Management, Music Industry, Entertainment Management, 401k, Licensed Life & Health..., Long Term Care Insurance, Indexed Annuities, Variable Annuities, Life Insurance, Health Insurance, Series 65, Insurance, Finance, Financial Services, Executive Management, Asset Management, Financial Planning
Education
Mississippi Gulf Coast Community College 2001 — 2003
Business, Management, Marketing, and Related Support Services
Automobile Club of Southern California May 2005 - Present
Abacus Consultancy Services April 2005 - March 2006
Simma Technologies November 2004 - April 2005
Oklahoma State University August 2002 - August 2004
Beggs Telephone Company May 2003 - August 2003
Epicenter Technologies Pvt. Ltd December 2001 - August 2002
Celetron India Pvt. Ltd November 2000 - July 2001
Skills
Vendor Management, Visio, Business Analysis, Process Improvement, Project Management, Team Leadership, Access, Program Management, SQL, Data Analysis, Project Planning, MS Project, Telecommunications, Management, Team Building, Testing, ITIL, Microsoft Office, Requirements Gathering, Integration, Troubleshooting, User Acceptance Testing
Education
Oklahoma State University 2002 — 2004
Master of Sciences, Telecommunication Management
M.H.Saboo Siddik College of Engineering 1997 — 2001
Bachelor of Engineering (B.E.), Electronics
Mattel, Inc. August 2015 - Present
Teradata November 2011 - July 2015
Live Nation August 2011 - September 2011
Toyota Motor Sales USA January 2010 - June 2011
AMC Online Media Services August 2009 - December 2009
Custom Building Products June 2009 - October 2009
Toyota Motor Sales USA November 2007 - April 2009
Automobile Club of Southern California April 2007 - October 2007
Employers Direct Insurance Company July 2006 - February 2007
Paramount Pictures July 2005 - June 2006
Skills
Data Warehousing, Teradata, Master Data Management, Data Modeling, Databases, DB2, Data Integration, Big Data, Data Warehouse..., Business Intelligence, ETL, Relational Databases, Enterprise Architecture, Erwin, Architecture, Business Analytics, Database Design, Dimensional Modeling, Solution Architecture, Database Administration, Data Quality, Data Governance, Information Management, Data Migration, SDLC, Performance Tuning, Data Architecture, Data Marts, Enterprise Software, Software Development, OLAP, Analytics, Requirements Analysis, Data Management, Business Analysis, Business Intelligence..., Information Architecture, Information Integration, EIM, Requirements Gathering, IT Strategy, Systems Analysis, Data Analysis, ER/Studio, Information Modeling, InfoSphere Data..., Infosphere Data..., Japanese, Chinese, Japanese culture
Education
University of California, Irvine 1985 — 1987
Liceo Scientifico 1975 — 1980
Diploma, Math & Science
Broadcom September 2014 - Present
St. Joseph Health December 2013 - September 2014
Automobile Club of Southern California 2007 - December 2013
ACC Capital Holdings November 2004 - March 2007
Indymac Bank July 1998 - November 2004
Skills
Vendor Management, Disaster Recovery, Process Improvement, Management, Virtualization, IT Management, Data Center, Active Directory, SCOM, SCCM, Windows Server, RightFax, ITIL v3 Foundations..., Veeam, VMware vCenter
Education
University of California, Irvine 2007 — 2010
BA, History
Irvine Valley College 2003 — 2007
Associate’s Degree, History
UC Irvine Medical Center October 2012 - Present
Corinthian Colleges June 2010 - July 2012
Automobile Club of Southern California February 2009 - May 2010
21st Century Insurance October 2006 - December 2008
21st Century Insurance 2005 - 2006
21st Century Insurance 2000 - 2005
21st Century Insurance 1993 - 1999
Skills
People Management, Net Promoter Score, Vendor Management, Customer Service, Customer Satisfaction, Call Center, Customer Experience, Performance Management, Customer Relations, Training Delivery, Curriculum Development, Customer Retention, Team Building, Coaching, Training, Leadership, Leadership Development, Management, Call Centers, Process Improvement, Business Analysis, Negotiation, Project Management, Six Sigma, Strategic Planning, Analysis, Change Management, Cross-functional Team..., Operations Management, Quality Assurance, Team Leadership, Software Documentation, Program Management, Project Planning, Insurance, Employee Relations, Forecasting, Team Management, Workforce Management, Time Management, CRM, Teamwork, Call Center Development, Business Process..., Employee Training, Contact Centers, Outsourcing, Human Resources
Education
Los Angeles Valley College
Automobile Club of Southern California October 2010 - Present
Independent Consultant February 2010 - September 2010
GFK Custom Research North America - Automotive July 2008 - November 2008
UnitedHealthcare/PacifiCare/SecureHorizons August 2003 - December 2007
Synovate October 1998 - October 2002
Kaiser Foundation Health Plan October 1995 - September 1998
Blue Cross of California 1993 - 1995
Skills
Concept Generation, Segmentation, Customer Acquisition, Factor Analysis, Email Marketing, Voice of the Customer, Strategic Thinking
Education
Pace University - Lubin School of Business 1982 — 1987
MBA, Marketing Management
Monmouth University
BA, Business Marketing
Doner January 2011 - July 2014
Automobile Club of Southern California August 2009 - September 2010
Doner August 2006 - April 2009
McCann Erickson-Detroit April 2002 - August 2006
Skills
Interactive Marketing, Marketing, Marketing Communications, B2B, Advertising, Integrated Marketing, Direct Marketing, Digital Marketing, Online Advertising, Digital Strategy, Social Media Marketing, Marketing Strategy, Email Marketing, Brand Development
Education
Oakland University 1997 — 2001
B.A., Communications, Minor in Advertising
JCPenney October 2011 - Present
AAA Texas January 2007 - October 2011
Automobile Club of Southern California 2004 - 2006
Stradling Yocca Carlson & Rauth 2002 - 2004
Mullen & Henzell 1999 - 2002
Seyfarth Shaw 1998 - 1999
Morgan Lewis & Bockius 1994 - 1998
Jones Day 1992 - 1993
Warner Norcross & Judd 1992 - 1992
Asbury Park Press 1990 - 1991
Skills
Litigation, Arbitration, Legal Writing, Employment Law, Litigation Management, Mediation, Alternative Dispute..., Legal Research, Civil Litigation, Contract Negotiation, Insurance, Dispute Resolution, Courts, Commercial Litigation, Corporate Law, Trials, Legal Assistance, Corporate Governance, Claim, Legal Compliance, Internal Investigations, Licensing, Product Liability, Privacy Law, Intellectual Property, Securities Regulation, Copyright Law, Litigation Support, Appeals
Education
University of Michigan Law School 1991 — 1994
JD, Law
Northwestern University 1984 — 1988
BS, Journalism
Somerville High School 1981 — 1984
The Prudential Insurance Company of America, Newark NJ October 2007 - Present
Automobile Club of Southern California October 2004 - July 2007
Marriot's Newport Coast Villas June 2002 - August 2004
Skills
Investments, Sales, Customer Service, Insurance, Series 7, Estate Planning, Umbrella Insurance, 401k, Retirement Planning, Real Estate, Portfolio Management, Series 63, Term Life Insurance, Employee Benefits, Retirement, Disability Insurance
Education
Loyola Marymount University, College of Business Administration 1992 — 1996
Swell May 2015 - Present
TeleCommunication Systems, Inc. September 2014 - February 2015
Cookie Lee, Inc. March 2007 - August 2014
Automobile Club of Southern California November 2006 - March 2007
FiberTech Polymers April 2005 - October 2006
Creative Technology Solutions May 2002 - April 2005
Star Computers, Inc. April 1998 - May 2002
Inacom Information Systems November 1995 - March 1998
CompUSA 1993 - 1995
CMS Enhancements, Inc. 1989 - 1993
Skills
Windows Server, Cisco Wireless, VMware ESXi, Microsoft Exchange, Symantec Antivirus, MPLS, IIS6/7 Administration, Network Load Balancing, High Availability, Storage Area Networks, Fibre Channel, iSCSI, Microsoft SQL Server, Project Management, Sonicwall, ASA, Spiceworks, Backup Exec, Cisco Technologies, Track-It, Network Administration, Active Directory, Security, Microsoft Certified..., Windows 7, Networking, System Administration, Virtualization, VPN, Technical Support, DHCP, DNS, LAN-WAN, Hardware, IIS, Microsoft Technologies, Firewalls, Vendor Management, CCNA, VMware, Information Technology, Infrastructure, SAN, VMware ESX
Education
University of California, Santa Barbara 1993 — 1995
B.A. (in progress), Cultural Anthropology
Orange Coast College 1989 — 1993
A.A., Liberal Arts (University of California Transfer Prep)
Mitsubishi Motors 2000 - 2003
Automobile Club of S. California 1998 - 2000
James Martin & Company 1995 - 1996
Automobile Club of Southern California 1988 - 1994
Education
National University 1988 — 1990
Capital One August 2014 - Present
TEKsystems Education Services February 2012 - August 2014
ACE Cash Express June 2011 - September 2011
Bank of America May 2007 - June 2011
CUNA Mutual Group September 2006 - May 2007
Automobile Club of Southern California July 2002 - September 2006
Morgan Stanley August 1999 - May 2000
Skills
Instructional Design, Leadership Development, Operations Management, Performance Improvement, Learning Management, Technical Training, Training Delivery, Sales Operations, Coaching, Project Execution, Six Sigma, Blended Learning, Change Management, Project Management, Educational Leadership, Learning Management..., E-Learning, Employee Training, Budget Forecasts, Sales Process..., Software Development, Quality Assurance..., Property & Casualty..., Life Insurance, Mortgage Servicing, Legal Compliance, Underwriting, Instructor-led Training, Management, Needs Analysis, CRM, Human Resources, Program Management, Captivate
Education
New Mexico State University 1996 — 2000
Marketing
Epiphany Prep Charter School February 2014 - Present
Monarch School July 2013 - February 2014
Ashford University November 2010 - August 2012
Automobile Club of Southern California September 2008 - December 2009
HSBC Auto Finance July 2005 - June 2008
JPMorgan Chase April 2002 - July 2005
Skills
Insurance, Umbrella Insurance, Credit, Financial Services, Customer Service, Training, Public Speaking, Microsoft Excel, Microsoft Office, Team Building, Outlook, Microsoft Word, Management, Strategic Planning, Budgets, Nonprofits, Business Analysis, OS X, Finance, Negotiation
Education
National University 2009 — 2013
Bachelor's Degree, Education
Mesa Community College 1998 — 2002
Businiess
Automobile Club of Southern California July 2012 - Present
Pacific Life January 2009 - July 2012
CSAA December 2001 - December 2008
CNA Insurance June 1996 - October 2000
Skills
Microsoft SQL Server, Document management, Coorespondense..., imaging and workflow, FileNet, Oracle DocuMaker, Software Development..., Resource Management, Budget/Financial..., Demand Management, Systems/Production..., Business Relationship..., Application Portfolio..., Strategic Planning and..., Vendor Management, Third Party Integration, Incident Management, Problem Management, Problem Solving, Release Management, Strategic Planning, Change Management, Configuration Management, Software Deployment, Web Services, .NET, SCOM, Troubleshooting, VB.NET, AWD, EMC Captiva, Project Management, ITIL, Scrum, xml, Crystal Reports, WebSphere Application..., IIS, Workflow, Document Management
Education
Northern Illinois University 1994 — 1996
Masters, MIS
University of International Business and Economics 1985 — 1989
Bachelor of Science (BS), International Business
The Midnight Mission November 2003 - Present
Automobile Club of Southern California 1997 - 1999
Skills
Non-profits, Volunteer Management, Fundraising, Human Resources, Nonprofits, Community Outreach
Education
Loyola Marymount University 1979 — 1982
Master of Arts, Education/Counseling and Guidance
Barnett Consulting Group,LLC September 2007 - Present
GMAC Home Services 2002 - 2007
Automobile Club of Southern California September 1996 - May 2000
Coldwell Banker September 1988 - June 1996
Coldwell Banker Real Estate 1989 - 1996
Skills
Market Planning, Franchising, Real Estate, Strategic Planning, Brokerage, Business Planning, Selling, Mergers & Acquisitions, Short Sales, Negotiation, Marketing, Marketing Strategy, REO, Relocation, Real Estate Transactions, Product Development, Product Management, Investors, Residential Homes, Single Family Homes, Foreclosures, Finance, Buyer Representation, Investment Properties, Townhomes, Sellers, Luxury, Commercial Real Estate, Condos, Contract Negotiation, First Time Home Buyers, Referrals, Property Management, Listings, Home Staging, Property, Corporate Relocation, ABR, Real Estate Financing, Rentals, New Home Sales, Sales
Education
Indiana University Bloomington 1963 — 1967
BS, Marketing
Automobile Club of Southern California Regional Claims Manager - CaliforniaNationwide Insurance1979 - 1993
Education
Michigan State University
BA, Finance
Automobile Club of Southern California January 2002 - Present
Automobile Club of Southern California June 2000 - January 2002
Education
Orange Coast College 2007 — 2007
Project Management
Frenkel & Company International Insurance Brokers Est 1878 June 2013 - Present
StenzCo Insurance Services January 2000 - Present
Automobile Club of Southern California February 1994 - February 2000
Auto Club Of Southern California 1988 - 1994
Skills
Workers Compensation, Casualty, Insurance, Liability, Risk Management, Account Management, Commercial Insurance, Property & Casualty..., General Liability, Professional Liability, General Insurance, Employee Benefits, Life Insurance, Underwriting, Disability Insurance, Dance, Legal Liability
Education
Loyola High
Loyola Marymount University
U.S. District Court April 2014 - Present
San Diego Superior Court January 2006 - April 2014
Automobile Club of Southern California September 1996 - January 2006
FirstBank April 1990 - December 1995
Skills
Office Supervision, Bookkeeping, 10 Key, Typing, Customer Service, Operations..., Data Entry, Accounts Payable, Budgets, Teller Operations, Cash Handling Experience, General Ledger, Financial Operations, Small Claims, Motions Processing, Writs, Courtroom Minutes, Courtroom..., Case Managment, Courtroom Procedures, Emergency Road Services
Education
Metropolitan State University of Denver 1988 — 1990
AAA Texas March 2010 - Present
Automobile Club of Southern California March 2009 - May 2010
AAA Texas May 2006 - March 2009
Grange Insurance December 2002 - May 2006
Skills
Claim, Insurance, Property & Casualty..., Liability, Commercial Insurance, General Insurance, Property Damage, Commercial Lines
Education
Franklin University 2002 — 2003
BS, Business
Ohio Wesleyan University 1998 — 2002
BA, Sports Management
Automobile Club of Southern California January 2014 - Present
Automobile Club of Southern California April 2012 - December 2013
Skills
Leadership, Sales, Management, Customer Satisfaction, Customer Service, Team Building, Call Centers, Marketing, Process Improvement, Account Management, Business Analysis, Analysis
Education
Los Angeles City College 2005 — 2008
Claremont High School 1995 — 1998
Automobile Club of Southern California 2012 - Present
Farmers Group, Inc 2006 - 2012
Farmers Insurance Exchange 2004 - 2006
Farmers Insurance Exchange (SAE Group) 2000 - 2004
Skills
Insurance, Property & Casualty..., Claim, Litigation Management, Legal Liability, Professional Liability, Liability, Workers Compensation, Insurance Law, General Insurance, Casualty, Commercial Insurance
Education
Washington University in St. Louis School of Law 1977 — 1980
J.D., Law
Northwestern University 1973 — 1977
Bachelor of Arts, Economics and Political Science
Northern High School
Northern High School
Northern High School
Automobile Club of Southern California May 2004 - Present
Skills
Property & Casualty..., Homeowners, Umbrella Insurance, Casualty, General Insurance, Term Life Insurance, Insurance, Life Insurance, Whole Life
Education
Orange Coast College 1975 — 1977
Concordia High School / LAL August 1999 - Present
Automobile Club of Southern California March 1981 - Present
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Property & Casualty..., Transcribing, Billing Process, Medical Terminology, Mac Computer, Outlook, Data Entry, Telephone Skills, Office Management, Invoicing, Spreadsheets, Claim
Education
College of the Canyons 2007 — 2009
Music Performance, General - Piano
Los Angeles Pierce College 1977 — 1979
AA, Legal Secretary / Medical Secretary
Sylmar High School 1975 — 1977
Honors, Legal Administrative Assistant/Secretary, 1975-1976
Toshiba December 2003 - Present
Automobile Club of Southern California September 1997 - September 2003
Will County- Joliet IL June 1989 - September 1994
Skills
Solution Selling, Product Management, Pre-sales, Integration, Product Marketing, ERP, Account Management, Document Management, Salesforce.com, Business Intelligence, Direct Sales, Sales Operations, Sales Presentations, Management, Business Development, Selling, Team Building, CRM
Education
Lewis University
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Brown & Brown of California, Inc. 2010 - Present
Office of Richard Stinstrom 2009 - 2010
Ropers, Majeski, Kohn & Bentley 2007 - 2009
Pierce & Weiss, LLP 2002 - 2007
Automobile Club of Southern California 2000 - 2002
Education
Loyola Law School, Los Angeles 1988 — 1992
JD, Civil Law
University of Virginia
BA, English, Philosophy
Automobile Club of Southern California May 1968 - June 2006
Hughes Aircraft October 1965 - May 1968
USA Army 1963 - 1965
Hughes Aircraft Company October 1962 - November 1963
Girl's Dorm Caffeteria at Wichita University 1962 - 1962
Sears Roebuck 1960 - 1962
Bucher & Willis Consulting Engineers August 1960 - January 1961
Skills
Asset Management, Portfolio Management, Fixed Income, Investments, Equities, Microsoft Excel, Management, Hedge Funds, Training
Education
Woodbury University 1971 — 1973
Bachelor of Science, Major-Business Management, Junior-Senior
University of California, Los Angeles 1962 — 1962
Business Law, Sophomore
Wichita State University 1960 — 1962
Business Administration and Management, General, Sophomore
Kansas State University 1959 — 1960
Major-Architecture and Engineering, Freshman
Corelogic Solutions LLC, formerly, First American Corporation November 2000 - Present
First American Title 2013 - 2013
Corelogic Solutions LLC November 2000 - April 2012
Corelogic Solutions LLC formerly First American Title November 1999 - April 2012
Automobile Club of Southern California January 1998 - November 2000
Engineering Resources January 1995 - April 1997
Computer Science Corporation, formerly Hughes Aircraft Company August 1981 - January 1995
Hughes Aircraft Company 1982 - 1995
Skills
Microsoft Office, Customer Service, Microsoft Excel, Outlook, Windows, Team Leadership, Vendor Management, Project Management, Troubleshooting, Management, Software Documentation, IT Operations, SharePoint, Analysis, Databases, ITIL, Visio, Active Directory, IT Management
Education
Orange Coast College 1982 — 1983
Computer Science
Kingsboro Community College 1972 — 1974
Computer Science
Allianz Global Corporate & Specialty (AGCS) October 1996 - Present
Automobile Club of Southern California January 1994 - October 1996
Skills
Commercial Insurance, Underwriting, Inland Marine..., Construction Insurance, Transportation Insurance, Brokers, Legal Liability, Reinsurance, Property, Microsoft Excel, Claim, Property, Professional Liability
Education
Loyola Marymount University 1988 — 1992
Bachelor of Arts (B.A.), History
Pre-Paid Legal Services, Inc. July 2011 - Present
Universal Life Church April 2011 - Present
Vector Marketing October 2009 - Present
Independent March 2004 - Present
Independent November 2003 - Present
Sara J. Beebe May 2003 - Present
ACARC April 2000 - July 2004
EDS Group October 1998 - January 2000
Automobile Club of Southern California January 1990 - September 1998
Automobile Club of Southern California May 1988 - December 1990
Skills
COBOL, Relaxation, Community Outreach, Social Media, Reiki, CRM, Testing
Education
Irvine Valley College 2008 — 2011
AA, Anthropology, Psychology, Sociology
Allied 2007 — 2008
Certificate, Real Estate Appraisal
ROP 2000 — 2000
Animal Healthcare Technician, Animal Healthcare
Orange Coast College 1985 — 2000
General Education with an emphasis on Anthropology
High Street Logistics March 2013 - Present
Automobile Club of Southern California July 2012 - January 2013
Interstate Batteries August 2005 - August 2011
PennySaverUSA.com / Harte-Hanks Shoppers June 2004 - August 2005
Boka Tronics December 1999 - June 2004
Steren Electronics formerly Pico Macom Inc. May 1988 - December 1999
Skills
Business Management, Account Executive, Product Management, Advertising, Vendor, New Business Development, P&L Management, Contract Negotiations, Negotiation, Budgeting, Account Management, B2B, Customer Relations, Team Building, Sales Support, Cold Calling, Direct Marketing, Forecasting, Marketing Strategy, Key Account Management, California Licensed..., Sales Operations, Small Business, Trade Shows, Contract Negotiation, Customer Satisfaction, Selling, Direct Sales, Budgets, Management, Sales
Education
Loyola Marymount University 1981 — 1981
Business Management
Daniel Murphy High School 1977 — 1981
High School Graduate
County of Riverside November 1997 - Present
Automobile Club of Southern California February 1997 - November 1997
Beckman Coulter August 1988 - February 1997
Skills
Wide area networking, Local area networking, Cisco IOS
Education
Northern Arizona University 1976 — 1977
Fullerton College 1972 — 1977
AA, Biology
Automobile Club of Southern California May 2007 - Present
California budget finance June 2006 - July 2007
Education
Long Beach City College 2009 — 2014
Automobile Club of Southern California August 2014 - Present
Starbucks September 2007 - Present
The Coffee Bean & Tea Leaf 2006 - 2007
Lancaster Jethawks 2004 - 2005
Skills
Customer Service, Inventory Management, Cashiering, Microsoft Office, Employee Training and..., Ordering, Pseudo pilot, Microsoft Visual Basic, Filing, Cash Handling Experience, Visual Merchandising, Data Entry, Sales, Store Operations, Team Leadership
Education
Mt. San Antonio College 2010 — 2011
Associate of Science (A.S.), Aviation Science
University of California, Santa Barbara 2006 — 2008
Bachelor of Arts (B.A.), Sociology
Antelope Valley High School
Diploma
Self-employed 2000 - Present
Superior Super Warehouse January 2004 - January 2006
Automobile Club of Southern California January 1982 - January 2000
Education
Crenshaw High School 1975 — 1978
Lincoln University
Automobile Club of Southern California February 1985 - July 2010
Skills
Microsoft Office
Education
Virginia College Online 2010 — 2014
Los Angeles Trade Technical College
Automobile Club of Southern California September 2006 - Present
Education
Montana State University-Bozeman 1970 — 1971
Bachelor of Arts (BA), History
University of Washington 1968 — 1970
Automobile Club of Southern California 2006 - 2012
Automobile Club of Southern California 2006 - 2012
Education
Marinello Schools of Beauty-Los Angeles 1982 — 1983
Cosmetology degree, License of Cosmetology For California
Garey High School 1973 — 1976
High School Diploma
Mount San Antonio College or Mt. SAC 2011 - Present
Aerotek 2014 - 2014
Landsberg Amcor April 2011 - August 2011
Landsberg Amcor February 2011 - April 2011
Machine Tools Supply September 2003 - June 2009
Automobile Club of Southern California June 2001 - July 2002
Skills
Solidworks, AutoCAD Mechanical, Materials, Inventor, Management, Machine Tools, CAD, Solid Modeling, Manufacturing, Customer Service, Engineering Drawings, Mechanical Engineering, Solid Edge, AutoCAD, Metal Fabrication, Sheet Metal, Data Entry, Autodesk Software, Pro Engineer, Technical Drawing, Cnc, CAD/CAM
Education
Mount San Antonio College 2011 — 2014
Level 1 and 2 Certificate, Engineering Design Technology
Mt. San Antonio College 2011 — 2014
Level 1 and Level 2 Certificate, Engineering Design Technology
Horace Mann Insurance November 2011 - May 2012
Automobile Club of Southern California May 2008 - November 2011
Allstate July 2006 - May 2008
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Have Vast Experience In..., Data Entry, Sales, Access, Budgets, PowerPoint
Education
Oklahoma State University 1992 — 1996
Bachelors Of Arts, Political Science and Government
High Street Logistics March 2013 - Present
Automobile Club of Southern California July 2012 - January 2013
Interstate Batteries August 2006 - August 2011
Skills
Business Development, Sales, Advertising, Insurance, Transportation, Marketing, Networking
Education
Daniel Murphy High School 1977 — 1981
General Education
Loyola Marymount University
East West Bank June 2015 - Present
Automobile Club of Southern California October 2005 - December 2006
J.D. Power and Associates August 2004 - September 2005
Education
Loyola Marymount University 2002 — 2004
Master of Business Administration (M.B.A.), Marketing and Management
University of California, Riverside 1995 — 1999
Bachelor of Arts (B.A.), Political Science and Government
Automobile Club of Southern California July 2009 - Present
Skills
BoldChat - Online...
Education
Mt. San Antonio College 1999 — 2007
Associate’s Degree, Drama and Dramatics/Theatre Arts, General
Don Antonio Lugo High School 1994 — 1999
Diploma, General Studies