Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Diagnostic Laboratories & Radiology February 2014 - Present
Fresh Smile Dental Center 2013 - 2014
Wells Fargo September 2012 - 2013
Mission City Community Network 2012 - 2013
Bank of America April 2010 - July 2011
Quest Diagnostics 2007 - 2008
Skills
Customer Service, Microsoft Word, Healthcare, Microsoft Excel, Microsoft Office, CPR Certified, Team Building, Clinical Research, Public Speaking, PowerPoint, Medical Terminology, Data Entry, Performing Arts, Events Coordination, X-ray, Specimen Collection
Education
Los Angeles Valley College 2013 — 2017
Registered Nursing/Registered Nurse
Los Angeles Valley College 2014 — 2016
Associate's degree, Maternal/Child Health and Neonatal Nurse/Nursing
Sepulveda Middle School
Sepulveda Middle School
Confidential (In stealth mode) July 2015 - Present
Kaiser Permanente February 2015 - July 2015
J. Walker Enterprises 2012 - February 2015
Conscious Living Landscapes 2012 - 2013
Yoga Tune Up® 2010 - 2012
Sony Pictures Entertainment 2008 - 2010
Fox (Film, TV & Sports) 2007 - 2008
Bank of America 2004 - 2007
Skills
Yoga, Fitness, Wellness, Hatha Yoga, Strength Training, Social Media, Bodywork, Public Speaking, Wellness Coaching, Fitness Training, Lifestyle Coaching, Stretching, Lifestyle, Nutrition, Meditation, Wellbeing, Holistic Health, Corporate Wellness, Project Management, Project Planning, Project Coordination, Project Delivery, Standards Compliance, Operating Budgets, Team Building, Cross-functional..., Invoice Processing, Purchase Orders, Risk Management, Issue Resolution..., Change Management, Resource Management, Forecasting, Project Timeline, Process Improvement, Statement of Work (SOW), Service Level Agreement..., Data Analysis, Needs Analysis, Continuous Improvement, Meeting Planning, Account Management, Staff Training &..., Social Media Marketing, Expense Reports, Accounts Payable, Leadership, Team Management, Strategic Communications, Client Relations
Education
Los Angeles Valley College 2014 — 2015
Certified Associate in Project Management (CAPM) pending, June 2015, Project Management
Transamerica October 2013 - Present
The AuthenTix September 2013 - Present
Bank of America February 2011 - June 2014
Bank of America October 2010 - January 2011
Five Star Mortgage, LLC February 2010 - August 2010
Skills
Sales, Wealth Management, Retirement Planning, Microsoft Office, Strategic Planning, Sales Management, Entrepreneurship, Team Leadership, Life Insurance, Recruiting, Goal Development, Direct Marketing, Small Business, Leadership Development, Call Centers, Direct Recruiting, Internet Recruiting, Training & Development, Cash Handling, Insurance
Education
Los Angeles Pierce College 2005 — 2007
University Marketing of Los Angeles
Marketing Diploma, Business Marketing
Granada Hills Charter High School 2001 — 2005
Platnium Parking Services June 2012 - August 2014
Bank of America 2010 - 2012
Greenspans Clothing June 2009 - July 2010
Skills
Customer Engagement, Teller Operations, Customer Service, Stocking, Mechanics, Account Management, Automotive, Automotive Repair, Maintenance & Repair, Computer Repair
Education
Los Angeles Trade Technical College 2014 — 2014
Automotive Engineering Technology/Technician
Los Angeles Trade Technical College 2009 — 2012
Business Administration and Management, General, B
LACES 2006 — 2009
high school diploma, business
Pacific Preservation Services September 2013 - Present
Bank of America March 2010 - July 2013
Lamps Plus January 2009 - February 2010
Education
Los Angeles Valley College
Skyline Home Loans / New Leaf Lending July 2014 - Present
Cherry Creek Mortgage October 2011 - May 2014
Bank of America July 2010 - July 2011
Skyline Financial - Home Loans November 2007 - June 2010
American Home Mortgage January 2007 - July 2007
Countrywide Home Loans August 2004 - January 2007
Chase Home Loans May 2003 - August 2004
GMAC Mortgage January 1991 - May 2003
Skills
Professional..., Certified Sales Trainer, Retail Sales Management, Marketing, Business Planning, Mortgage Lending, Finance, Loans, Banking, Management, Leadership, Real Estate, Credit, Sales Management, Training, Team Leadership, Project Management, Public Speaking, FHA, Loan Origination, Retail, Sales, Mortgage Banking, Residential Mortgages, USDA, FHA financing, VA loans, Refinance, Reverse Mortgages, Government Loans, Mortgage Underwriting, Certified Mortgage..., Real Estate Financing, Commercial Mortgages
Education
Los Angeles Pierce College 1989 — 1991
Bishop Alemany High School 1983 — 1987
OMD Entertainment June 2015 - Present
Carat USA May 2014 - June 2015
NBC Universal March 2012 - March 2014
Self January 2002 - January 2013
eHarmony.com January 2009 - January 2012
eHarmony.com November 2007 - January 2009
eHarmony.com September 2007 - November 2007
eHarmony.com February 2007 - May 2007
eHarmony.com October 2006 - February 2007
Bank of America August 2005 - July 2006
Skills
Photoshop, Illustrator, Flash, Logo Design, DoubleClick, Atlas, Web Design, QuarkXPress, InDesign, Dreamweaver, CSS, Google Analytics, Adobe Creative Suite, Digital Marketing, Flash Design, Drawing, Sketching, Storyboarding, Painting, HTML, Java, Operative Dashboard, DFP, Ad trafficking, Graphic Design, DoubleClick for..., Concept Development, Concept Design, Online Advertising, Advertising Sales, Ad Optimization, Photography, Digital Media, User Experience, Analytics, Publishing, Email Marketing, Advertising, Digital Strategy, Marketing, Social Media Marketing, Social Media, Online Marketing, Web Analytics, Management, Integrated Marketing, Mobile Marketing, E-commerce, Social Networking, SEM
Education
University of Pheonix 2010 — 2014
Bachelor's Degree, Web Design and Development, 3.8
Los Angeles Valley College 2003 — 2006
AA, Graphic Design, 3.9
Los Angeles Valley College 2003 — 2005
Associate of Arts (A.A.), Graphic Design
Marymount Manhattan College 1996 — 2000
BA, Acting, Art, 3.9
Wintrust Mortgage October 2014 - Present
Bankers Xpress December 2013 - Present
JPMorgan Chase July 2012 - December 2013
Bank of America April 2010 - June 2012
InHouseLender.com June 2009 - March 2010
Empire Mortgage Corporation April 2002 - January 2007
American Capital Funding February 2000 - March 2002
Chase Manhattan Corporation September 1998 - January 2000
Skills
Underwriting, Mortgage Underwriting, Loans
Education
Los Angeles Pierce College 1991 — 1993
AA, Medical Tech
Wells Fargo January 2015 - Present
Bank of America March 2014 - January 2015
HSBC March 2007 - March 2014
AMC Mortgage Services February 2004 - March 2007
Triad Financial February 2003 - May 2004
United Yellow Pages 2001 - 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Portfolio Management, Mortgage Lending, Banking, Call Centers
Education
Los Angeles Pierce College
Bank of America March 2015 - Present
RBS Citizens November 2013 - March 2015
Clarks March 2010 - November 2013
Expressions December 2010 - January 2012
Bakers Footwear Group October 2006 - March 2010
Fry's Electronics October 2007 - March 2008
McDonald's Corporation October 2005 - June 2006
Skills
Retail, Merchandising, Time Management, Sales, Customer Service, Inventory Control, Loss Prevention, Management, Marketing, Cashiering, Process Scheduler, Payroll, Budgets, Selling, Visual Merchandising, Store Management, Inventory Management, Store Operations, Retail Sales, Fashion, Hiring, Window Displays, Driving Results, Apparel, POS, Trend Analysis, Footwear, Cash Register, Customer Experience, Profit, Planograms, Trend Forecasting, Team Building, Trend, Customer Retention, Teamwork, Outlook, Data Entry, Training, Customer Satisfaction, Inventory, Pricing, Telephone Skills, Sales Management, PowerPoint, Microsoft Word, Microsoft Excel, Shoes, Merchandise Planning, New Store Openings
Education
Los Angeles Pierce College 2007 — 2010
Business
Los Angeles Pierce College 2007 — 2010
Business Administration and Marketing
California State Board of Equalization July 2014 - Present
The Bookstein Institute September 2013 - July 2014
MISA June 2013 - December 2013
Bank of America June 2012 - September 2013
Beta Alpha Psi May 2012 - August 2012
Beta Alpha Psi February 2012 - May 2012
Power and Twersky Business Management Group February 2012 - April 2012
Answer Financial Inc. July 2006 - April 2010
Skills
Accounting, Microsoft Excel, Leadership, Financial Analysis, Banking, Analysis, Insurance, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Social Networking, Strategic Planning, QuickBooks, Negotiation, Financial Statements, Underwriting, Peachtree, Research, Access, MS Project, Outlook, SQL, Gantt, Pivot Tables, Microsoft Visio...
Education
California State University-Northridge 2011 — 2013
Bachelor's Degree, Accounting and Information Systems
LAMC 2008 — 2011
AA degree, General
Los Angeles Valley College
Bank of America June 2012 - Present
Guitar Center January 2008 - January 2010
Skills
Financial Reporting, Accounts Payable
Education
Los Angeles Pierce College 1990 — 1994
Finance
Apple September 2001 - Present
Apple September 2011 - August 2014
Computer Rentals Etc. October 2008 - January 2010
Bank of America January 2007 - August 2009
Skills
IT Hardware Support, Computer Repair, Techinical, Wireless Networking, Network Security, Music Production, Music Programming
Education
Los Angeles Trade Technical College 2006 — 2008
Computer Science
Hollywood High School 2001 — 2005
New Media Academy, High School/Secondary Diplomas and Certificates
High-Tech Plumbing February 2012 - Present
Bank of America July 2007 - January 2010
Macy's May 2005 - August 2006
Skills
Plumbing, Blueprint Reading, Construction Safety, Contract Management, Piping
Education
Los Angeles Trade Technical College 2012 — 2014
Certification in Plumbing, Plumbing Construction, 3.87 GPA
Wells Fargo February 2014 - Present
Bank of America August 2009 - May 2013
Bank of America August 2009 - May 2013
AIG American General April 2006 - May 2009
CitiFinancial September 2003 - April 2006
Southland Title October 2002 - September 2003
GN Mortgage March 2001 - September 2001
Skills
Loan Origination, Account Servicing, Collections, Data Collection, Financial Services, General Office Skills, Analytical Skills, Problem Solving, Customer Escalation..., Data Entry, Default, Call Centers, Cross Selling, Customer Service, Banking, Accounts Payable
Education
Los Angeles Valley College 2000 — 2002
Los Angeles Valley College 2000 — 2001
Some College Education, General
Central High School 1997 — 1998
High School Diploma, General
Level 3 Communications May 2015 - Present
Level 3 Communications December 2013 - Present
Zayo Group March 2013 - Present
Cox Communications December 2012 - March 2013
TelePacific Communications September 2011 - September 2012
TelePacific Communications March 2011 - August 2011
TelePacific Communications January 2008 - August 2011
TelePacific Communications September 2005 - December 2007
TelePacific Communications January 2005 - September 2005
Bank of America March 2001 - March 2004
Skills
MPLS, VoIP, DS3, T1, Telecommunications
Education
Global Knowledge
CCNA, Cisco and Certified Ethical Hacker
Los Angeles Pierce College
Electronic Engineering
Pasadena City College
Global Industrial a Systemax Company August 2014 - Present
SAG/AFTRA February 1998 - Present
MedicalFinancing.com March 2011 - January 2014
Bank of America December 2009 - February 2011
Cranium Candy Entertainment November 2005 - December 2009
Boulevard Pharmacy 2003 - 2008
Foul Shot Productions August 2003 - April 2005
Skills
Sales, Acting, Insurance, Customer Service, Call Center, Event Planning, Social Media Marketing, Social Media, Event Management, Management, Advertising, Microsoft Excel, Negotiation, Business Development, PowerPoint, Film Production, Film, Feature Films, Producing, Account Management, Sales Management, Microsoft Word, Marketing, Entertainment, Editing, Drama, Coaching, Social Networking, Comedy, Festivals, Scripting, Publicity, Voice Over, Independent Film, Commercials
Education
Los Angeles Valley College 2006 — 2006
Associates of Arts and Sciences, Liberal Arts and Sciences
American Honda Motor Company, Inc. June 2015 - Present
Bank of America August 2011 - April 2015
Humboldt state University dining and serving August 2009 - May 2011
Mcdonalds June 2007 - December 2008
Skills
Teller Operations, Cash, Payments, Deposits, Cash Management, Cross Selling, Banking, Debit Cards, Cash Handling Experience, Branch Banking, Commercial Banking, Core Banking, Customer Service, Internet Banking, Leadership, Microsoft Office, Customer Satisfaction, Time Management, Sales
Education
Dominguez hillz university 2012 — 2014
Bachelor of Business Administration (BBA), Human resources and Management
Los Angeles Southwest College 2007 — 2009
Associate of Arts (AA), Interdisciplinary studies
Bank of America November 2010 - Present
Pacific Ballet Dance Theatre June 2013 - January 2014
Skills
Microsoft Word, Social Media, Microsoft Excel, PowerPoint, Social Media Marketing, Social Networking, Communication Skills, Marketing Communications, Writing, Online Journalism, Performing Arts, Public Speaking, Event Planning, Research, Microsoft Office, Facebook, Customer Service, Teamwork, Public Relations, Blogging, Time Management
Education
Woodbury University 2012 — 2015
Bachelor of Arts (B.A.), Communication and Media Studies
Los Angeles Valley College 2010 — 2012
Bank of America February 2008 - June 2014
Countrywide Financial Corporation May 1994 - January 2008
Skills
Loans, Credit Analysis, Mortgage Lending, Small Business Lending, Portfolio Management, Mortgage Banking, Credit Risk, Risk Management, Capital Markets, Financial Risk, Financial Services, Loan Servicing, Asset Management, Default, Loss Mitigation, Mortgage Servicing, Management, Finance
Education
University of California, Los Angeles 1979 — 1980
Los Angeles Pierce College 1976 — 1979
Associate of Arts (AA), Political Science and Government
Verizon Enterprise Solutions March 2014 - Present
Bank of America December 2011 - January 2014
Bank of America May 2008 - December 2011
Bank of America August 2005 - February 2008
Skills
Credit Risk, Mortgage Lending, Customer Service, Commercial Lending, Requirements Analysis, Retail Banking, Commercial Banking, Analysts, Mortgage Servicing, Mortgage Analytics, Mortgage Modification, AS400 system, Lotus Notes, Outlook, Data Entry, WebEx, Foreclosures, Urban, Quality Control, Compliance Operations, Microsoft Office
Education
The University of Texas at Dallas 2010 — 2013
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Los Angeles Pierce College 2001 — 2005
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Combined Technical Services, LLC April 2015 - June 2015
Bank of America August 2006 - May 2013
Public Storage September 2002 - August 2006
Western Pacific Clinic June 2000 - March 2002
Mailmark June 2000 - March 2002
Skills
Loans, Mortgage Banking, FHA, Residential Mortgages, Mortgage Lending, Credit, Credit Analysis, Refinance, Credit Risk, Finance, Risk Management, Relationship Management, Microsoft Excel, Microsoft Word, Professional Phone..., IBM AS/400, Computer Navigation, Debt Collection, Client Counseling, Customer Service
Education
Los Angeles Pierce College 1999 — 2002
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
International City Mortgage February 2015 - Present
International City Mortgage February 2015 - Present
Club Demonstation Services October 2012 - Present
Arizona Sun Screen January 2010 - April 2014
Bank of America September 1998 - April 2010
Skills
Strategic Planning, Sales, Negotiation, Coaching, Microsoft Office, Business Strategy, Management, Mortgage Lending, Research, FHA, Residential Mortgages, Planning, Program Management, Banking, Credit, Loan Origination, Mortgage Banking, Refinance, Reverse Mortgages, Loan Servicing, USDA Rural, VA Loans, Conventional Financing, Environmental Services..., Call Center Development, Product Demonstration, Customer Service, Volunteering
Education
Woodbury University 1964 — 1969
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
Los Angeles Valley College 1963 — 1964
Real Estate Certification, Real Estate
Diagnostic Laboratories & Radiology 2013 - Present
Mission City Community Network, Inc. 2012 - 2014
Wells Fargo 2011 - 2013
Bank of America April 2010 - July 2011
Quest Diagnostics June 2007 - September 2009
Skills
Dental Assisting, Data Entry, Performing Arts
Education
Los Angeles Valley College 2014 — 2016
Nursing / Sociology
UEI College 2011 — 2012
Dental Assisting/Assistant, 4.0
National Express LLC September 2014 - Present
Big Heart Pet Brands June 2014 - September 2014
Community Bank October 2012 - June 2014
Kaplan College April 2009 - July 2012
Regency Lighting July 2008 - February 2009
Bank of America June 2005 - April 2008
TAC Worldwide December 2004 - June 2005
ISSG July 2002 - December 2004
CDI Corporation 1997 - 2002
Skills
Applicant Tracking..., Technical Recruiting, Onboarding, College Recruiting, Hiring, Staff Development, Leadership, Resume Writing, Training, Career Development, Coaching, Job Fairs, Interviews, Management, Sales, Employee Benefits, Sourcing, Employee Relations, Time Management, Career Counseling, Background Checks, Strategy, New Hire Orientations, Talent Acquisition, Human Resources, Recruiting, Leadership Development, Employee Training, SDLC, Temporary Placement, Policy, Screening, Cold Calling, Job Descriptions, Benefits Administration, Internet Recruiting, HRIS
Education
Pierce College 2014 — 2015
Los Angeles Valley College 2003 — 2004
Line 6 March 2013 - Present
Line 6 August 2007 - March 2013
Line 6 January 2006 - August 2007
Re/Max Realty January 2004 - October 2005
Unknown Entertainment September 2002 - February 2004
Steele Systems, Inc. October 1997 - August 2002
United Express Couriers 1994 - 1997
Bank of America 1990 - 1994
Skills
Troubleshooting, Administration, Problem Solving, Management, Personnel Management, Customer Support, Customer Satisfaction, Operations Management, Vendor Relationships, Customer Service, Coaching, Time Management, Supervision, Jive SBS, Project Management, Team Building, System Administration, Process Improvement, Vendor Management, Hardware, Databases, Marketing, Data Analysis, Training, Team Leadership, Call Centers, Software Documentation, CRM, Product Management, Team Management, Professional Audio, Product Development, SAP, OS X, Consumer Electronics, Sales Operations, Inventory Management, Windows
Education
Patten University 2014 — 2016
Bachelor of Arts (B.A.), Business Management, with a concentration in Leadership
Los Angeles Valley College 2009 — 2011
Associate of Arts (AA), Business Management, Cum Laude
Dilbeck Real Estate Real Living August 2009 - Present
Bank of America 1978 - 2009
Skills
Trusted Advisor, Skilled Negotiator, Expert Facilitator, Real Estate, Sellers, Home, Selling, Buying, Short Sales, First Time Home Buyers, Residential, Residential Homes, Real Estate Transactions, Negotiation, Loans, Foreclosures, Investment Properties, Sales, Property Management, Mortgage Lending, Relocation, Facilitators, Investors, Single Family Homes, REO, New Home Sales, Referrals, Condos
Education
Los Angeles Valley College 1977 — 1979
Business
U.S. Grant High School 1974 — 1977
Bank of America Home Loans March 2013 - Present
Bank of America August 2011 - Present
Bank of America May 2010 - August 2011
Countrywide Home Loans January 2004 - November 2007
Countrywide Home Loans-Equity Department September 1999 - April 2004
Skills
Mortgage Lending, Refinance, Loans, Mortgage Banking, Credit, Credit Analysis, FHA, Loan Origination, Loss Mitigation, Management, Residential Mortgages, Mortgage Underwriting
Education
Los Angeles Pierce College
Associate of Arts (AA), Business and Accounting
V3 Media Marketing November 2012 - Present
Self employed March 2005 - Present
United States Marine Corps March 2008 - September 2011
Bank of America January 2006 - March 2007
Skills
Commercial Product..., Wedding Photography, Event Photography, Customer Service, Management, Sales, Designs, Character Animation, IT Solutions, Microsoft Office, Foreign Languages, Family Photography, Natural lighting..., Art composition, Portraits, Photography, Photoshop, Studio Lighting, Portrait Photography, Lightroom, Commercial Photography, Studio Photography, Social Networking, Adobe Bridge, Image Manipulation, Digital Photography, Fashion Photography, Image Editing, Photo Restoration, Video, Film Production, Weddings, Lifestyle Photography, Social Media Marketing, Sports Photography, Facebook, Video Production, Social Media, Canon DSLR, On Location, Wedding Photojournalism, Headshots, Mac
Education
Burbank high school
High school dimploma, General Studies
Los Angeles Valley College
Tornton Consulting May 2010 - Present
Bank of America September 2005 - February 2010
Starbucks 2001 - 2003
Skills
Work Ethic, Communication, Enthusiasm to motivate
Education
UCLA 2001 — 2005
Master's degree, Banking and Financial Support Services
Los Angeles Valley College 1999 — 2001
Bachelor's degree, Banking and Financial Support Services
MUFG Americas April 2002 - Present
Charles Schwab February 1998 - October 2001
Pacific Bell / SBC January 1997 - January 1998
Bank of California November 1995 - January 1997
Bank of America November 1992 - November 1995
Security Pacific National Bank February 1981 - November 1992
Morris Plan Thrift and Loan February 1977 - December 1980
Skills
COBOL, JCL, Mergers, CICS, SDLC, Disaster Recovery, Integration, Financial Services, MS Project, IT Management, Software Development, Mainframe, Project Management, Visio, Team Leadership, Microsoft Office 2007, Banking, Loan Servicing, Commercial Lending, PMO, Enterprise Architecture, Finance, Project Portfolio..., Process Improvement, Risk Management, Business Analysis, Access, Business Process, SQL, Program Management, Management, SOA, DB2, Credit, Availability, Microsoft Excel, Software Project..., Project Delivery, Requirements Gathering, Mergers & Acquisitions, Information Technology, IT Strategy, Requirements Analysis, Vendor Management, Commercial Lending..., Excel, Production Availability..., Business Requirements, PMP, SharePoint
Education
Los Angeles Pierce College 1983 — 1986
Management Information Systems, Computer Science, Accounting, and Business Law
Thousand Oaks High School 1971 — 1973
CohnReznick LLP October 2014 - Present
California State University, Northridge August 2013 - December 2013
Bank of America August 2010 - October 2011
Farmers Direct October 2009 - July 2010
Skills
Banking, Customer Service, Microsoft Excel, Accounting, PowerPoint, Microsoft Word, Access, Outlook, Microsoft Office, Finance, Time Management
Education
California State University-Northridge 2011 — 2014
Bachelor of Science (BS), Accountancy
Los Angeles Pierce College 2008 — 2011
General Education
Bank of America March 2011 - May 2014
CTP Solutions January 1996 - October 2009
Baker & Taylor Software September 1989 - December 1994
Skills
PowerPoint, Sales, Theatre, Account Management, Customer Service
Education
Los Angeles Pierce College
Psychology
Chipotle Mexican Grill April 2014 - Present
NCW Enterprises June 2009 - March 2014
Bank of America June 2010 - January 2011
Naca logistics 2010 - 2011
Skills
HVAC, Call Center, Business Service..., Management, Account Management..., Real Estate, Commercial Real Estate, Sales, Training, Customer Service, Property Management, Facilities Management, Customer Retention, Contract Management, Rentals, Microsoft Word
Education
Los Angeles Trade Technical College 2012 — 2013
Associate of Arts (A.A.), Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
Brookline college 2003 — 2006
BBM, Business Administration and Management, General
Bank of America June 2003 - Present
Countrywide Financial Corp. / Bank of America 2003 - April 2009
Xirrus Inc. 2003 - December 2008
Intel 1994 - 2003
Xircom 1994 - 2003
Packard Bell 1993 - 1994
OSS Inc. 1988 - 1993
Skills
Data Center, Disaster Recovery, VMware, Virtualization, SAN, Business Continuity, Storage, Enterprise Architecture, Storage Area Networks, Server Architecture, Cloud Computing, High Availability, IT Management, Infrastructure, Servers, IT Operations, ITIL, VMware Infrastructure, IT Strategy, Solaris, Cluster, Cisco Technologies, System Deployment, VMware ESX, NAS, Network Architecture, Network Security, HP, Solution Architecture, AIX, Citrix, Unix, Security, Firewalls, System Administration, Windows Server, NetApp, Active Directory, TCP/IP, Integration, Vendor Management, Hardware, IT Service Management, DNS, Operating Systems, Switches, VPN, Microsoft Exchange, Red Hat Linux, IIS
Education
University of Phoenix 2001 — 2003
BS, Information Technology
Los Angeles Pierce College 1981 — 1983
AA, General
Bank of America December 2013 - Present
TEKsystems May 2012 - December 2013
Hewlett Packard - Enterprise Services May 2009 - March 2012
Bank of America April 2009 - May 2009
Countrywide Financial Corporation January 1994 - April 2009
Tandon Corporation 1986 - 1994
Wordplex Corporation January 1983 - June 1986
Skills
Network Engineering, Network Architecture, Network Testing, Cisco, OSPF, RIP, Network Design, Ethernet, Troubleshooting, LAN/WAN, VoIP, TCP/IP, BGP, EIGRP, Routing, HSRP, Switches, Frame Relay, IP Networking, Routers, WAN, MPLS, F5 BigIP, QoS, Network Security, Nortel, Nortel Switches, Nortel Routers, WAAS, Optical WAN, Opnet, LAN-WAN, Cisco Technologies
Education
Los Angeles Pierce College 1980 — 1983
AS, Computer Technology
Reseda High School 1977 — 1979
High School Diploma, Electronics
Genentech May 2013 - Present
Alere, Inc. October 2012 - April 2013
Genentech June 2011 - October 2012
Soft Gel Pharma September 2009 - December 2010
Bank of America April 2009 - August 2009
Countrywide Home Loan: 09/02 – 11/08 September 2002 - November 2008
Amgen Inc July 1998 - August 2000
Skills
Training, FDA, Management, Human Resources, GMP, Software Documentation, Quality Assurance
Education
Pierce College 2007 — 2011
AA
Conejo Valley Adult School
Professional Development Center; Administrative/Financial/Computer
Glendora High School
Los Angeles Pierce College
Reverse Mortgage Funding LLC March 2014 - September 2014
Bank of America April 2009 - November 2013
Bank of America January 2012 - March 2013
Bank of America January 2011 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Public Speaking, HTML, Banking, Loans, Mortgage Banking, Mortgage Lending, Refinance, FHA, Funding, Finance, Residential Mortgages, Loan Origination
Education
Canoga Park High School 2000 — 2004
Los Angeles Valley College
Harris County Toll Authority May 2014 - Present
Encore Travel Planning September 2012 - July 2013
Bank of America September 2011 - February 2013
Infinity of Thousand Oakes January 2007 - August 2011
Time Warner Cable November 2008 - February 2011
Davis Research January 2005 - October 2005
Circuit City January 2005 - October 2005
Skills
Call Centers, Sales, Mortgage Lending, Foreclosures, Investment Properties, Credit, E-commerce, Customer Service, Customer Satisfaction, Sales Management, Customer Retention, Microsoft Excel, Account Management, Marketing, Management, Customer Experience
Education
Los Angeles Pierce College 2006 — 2007
California State University
El Camino Real High School
Velocette Resource Group July 2011 - Present
Bank of America June 2009 - April 2011
Lowry & Associates Inc August 2008 - September 2009
WMC Mortgage Corp June 2004 - May 2006
Skills
Real Estate, Mortgage Banking, USDA, Commercial Lending, FHA financing, Software Documentation, FHA, Financial Analysis, Loan Servicing, Loan Origination, Mortgage Lending
Education
Los Angeles Pierce College
Bank of America 2015 - Present
Bank of America 2014 - 2015
Bank of America 2011 - 2014
North Carolina State University August 2009 - May 2011
Ticor Title Co January 2005 - January 2008
Fidelity National Title Co January 2002 - January 2005
Skills
Public Speaking, Research, Coaching, Teaching, Training, Adult Education, E-Learning, Curriculum Design, PowerPoint
Education
North Carolina State University 2009 — 2011
Masters of Science, Communication
California State University- Northridge 2006 — 2009
Bachelors of Arts, Communication
Los Angeles Valley College
Associate of Arts, Communication
Independent Contract Processor December 2014 - Present
Business Management Services March 2014 - December 2014
Mortgage Training October 2011 - 2014
Bank of America July 2010 - October 2011
Bank of America February 2009 - July 2010
UniFirst Mortgage November 2006 - July 2008
Indymac Bank December 2003 - November 2006
CIBC Bank January 1999 - December 2003
Paramount Pictures October 1989 - December 1993
KABC T.V News November 1976 - September 1983
Skills
DU/LP fluent, All loan originating..., Microsoft Office..., QuickBooks, Mortgage Lending, FHA, Mortgage Banking, Credit, Banking, Underwriting, Financial Risk, Call Center, Risk Management, Sales Management, New Business Development, Finance, Business Development, Team Building, Financial Analysis, VA loans, Training, Loans, Real Estate, Credit Analysis
Education
Sullivan & Cogliano 2012 — 2012
Microsoft Office Specialist (MOS)/QuickBooks, Computer Technology/Computer Systems Technology, 4.0
The Mortgage University 2010 — 2011
Certified Mortgage Underwriter, Mortgage Underwriter
Los Angeles Valley College 1977 — 1979
AA, Psychology
Bank of America July 2010 - Present
Wayfarer Aviation, Inc March 2007 - May 2009
Mitchell Kaufman Reality September 2005 - January 2009
The Air Group 2007 - 2009
Countrywide November 2005 - September 2006
KForce/Countrywide November 2005 - September 2006
Metrocities Mortgage, LLC July 2002 - November 2005
Harnan Financial Group August 2001 - July 2002
First Federal Bank of California October 1989 - April 1993
Skills
Real Estate, Accounts Receivable, Accounting, Accounts Payable, Microsoft Excel, General Ledger, Marketing, Negotiation, Interviews, Advertising, Purchasing, Banking, Customer Service, Team Building, Microsoft Office, PeopleSoft, QuickBooks, Data Entry, Invoicing, Sales, Mortgage Lending
Education
San Francisco State University 1982 — 1985
Bachelor of Science, Business Administration
Los Angeles Pierce College 1979 — 1982
Liberal Arts, Business
Birmingham High 1976 — 1978
Portola Junior High 1972 — 1978
San Francisco State University
Bachelor of Science, Business Administration
Bank of America March 2014 - July 2015
Bank of America June 2013 - March 2014
Bank of America June 2012 - June 2013
Bank of America October 2010 - June 2012
The Habashy Law Firm May 2009 - October 2010
Skills
Loans, Training, Foreclosures, Loan Modifications, Process Improvement, Customer Service, Team Management, FHA, Outlook, Microsoft Excel, Relationship Management, Loan Servicing, Data Entry, Analysis, Risk Management, Data Analysis, Team Building, Coaching, 10 Key, Leadership, Leadership Development, Legal Research, Management, Team Motivation, Negotiation, PowerPoint, Research, Time Management, Teamwork, POS, AS400 Administration, Salesforce Training, Equator, Short Sales, Bankruptcy, Mortgage Insurance, Property Tax, Escrow, Mortgage Lending, Complaint Investigations, Finance
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (BBA), Business, Human Resources
Los Angeles Valley College
Accounting
ESIS, Inc. August 2015 - Present
Bank of America 2012 - Present
Bank of America October 2010 - October 2012
Bank of America June 2009 - October 2010
Countrywide Home Loans January 2000 - May 2009
Skills
Financial Risk, Loans, Portfolio Management, Management, Loan Servicing, Mortgage Servicing, Banking, Business Process..., Default, Finance, Real Estate, Credit, Foreclosures, Mortgage Lending, Process Improvement, Mortgage Banking, Risk Management
Education
Los Angeles Valley College 1994 — 1998
AA, General
American Income Life-Cohen and Cohen July 2014 - Present
Interthinx March 2012 - January 2014
Bank of America December 2010 - February 2012
Countrywide Mortgage Services May 2008 - December 2010
GE Money March 2002 - February 2007
Skills
Employee Training, Sales, Customer Service, Recruiting, Team Leadership, Team Building, Management, Mortgage Underwriting, Account Management, Interviews, Life Insurance, Accident Insurance, Life & Health Licenses, Loan Origination, Credit Analysis, Government Loans, Risk Assessment, Mortgage Lending, Buyer Representation, First Time Home Buyers, Foreclosures, Investment Properties, Real Estate, Relocation, Residential Homes, Sellers, Short Sales, Single Family Homes
Education
DeVry University 2008 — 2011
Bachelor's, Business Administration and Management, General
Los Angeles Valley College 1992 — 1994
Pancreatic Cancer Action Network January 2015 - Present
Pancreatic Cancer Action Network October 2014 - Present
Human Perception Lab March 2014 - July 2014
Bank of America May 2006 - November 2012
Galarneau Anderson October 2005 - January 2006
Skills
Microsoft Office, Management, Microsoft Excel, Research, Microsoft Word, PowerPoint, Leadership, Sales, Customer Service, Training
Education
University of California, Los Angeles 2012 — 2014
Bachelor's Degree, Psychology
Los Angeles Pierce College 2006 — 2012
Associate's Degree, Psychology
Gibraltar Private Bank & Trust December 2014 - Present
Bank of America November 1999 - June 2013
Citibank (Banamex USA) 2007 - 2008
Home Savings of America (aka JP Morgan/Chase) 1987 - 1998
Skills
Banking, Credit, Loans, Mortgage Lending, Sales, Credit Analysis, Risk Management, Mortgage Banking, Leadership, Retail Banking, Loan Origination, Financial Analysis, Training & Development, Customer Service, Consumer Lending, Management, Commercial Banking
Education
University of La Verne
Business Administration
Los Angeles Trade Technical College
Lionsgate May 2014 - Present
payvia July 2012 - February 2014
Bidz.com October 2009 - August 2012
Volusion April 2008 - October 2009
Bank of America July 2006 - April 2008
GE Money October 2004 - July 2006
Countrywide Home Loans March 2000 - February 2003
Skills
Data Warehousing, Data Warehouse..., Analysis Services, Business Intelligence, Data Management, E-commerce, SSIS, Analytics, SSRS, Capital Markets, Bugeting, Project Management, Strategic Leadership, Team Building, Cost Management, Vendor Management, Technical Leadership, Technical Architecture, Data Science, Social Media Marketing, Revenue, Mobile Marketing, Mobile Payments, Mobile Technology, Mobile Advertising, Databases, Teradata, Agile Methodologies, Sales Management, Direct Sales, Sales Process, SQL, Oracle, Salesforce.com, Team Leadership
Education
Los Angeles Pierce College 1998 — 2001
AS, Computer Science
Priority Financial Network May 2012 - Present
Old Navy November 2011 - June 2012
Bank of America March 2009 - February 2010
Claire's Accessories October 2008 - March 2009
Trinity Mortgage Assurance Corp. February 2007 - August 2007
Mortgage Corp of America, Inc. DBA Zone Funding May 2003 - February 2007
Skills
Mortgage Lending, Credit, Typing, Loans, Banking, Credit Analysis, Financial Analysis, Real Estate, Underwriting, Retail Banking, Mortgage Banking, Finance, Consumer Lending, Residential Mortgages, Customer Service
Education
Los Angeles Pierce College 2012 — 2012
Real Estate
Moorpark College 2005 — 2006
Simi Valley High School 1998 — 2002
High School Diploma
Kling Family Construction February 2014 - Present
Best Buy October 2013 - January 2014
Walmart March 2013 - July 2013
Bank of America October 2010 - July 2011
Bank of America March 2009 - February 2010
Bank of America February 2001 - December 2008
Pacheco Concrete Construction August 1975 - January 2001
Skills
Strong organizational,..., Credit Risk, Leadership, Construction, Credit Cards, Retail Banking, Portfolio Management, Coaching, Credit, Data Entry, Financial Risk, Residential Homes, Banking, Commercial Real Estate, Credit Analysis, Commercial Banking, Investments, Mortgage Lending, Customer Service, Financial Analysis, Management, Loans
Education
Los Angeles Pierce College 1971 — 1972
General Studies, Business Administration and Management, General
Chatsworth High School 1968 — 1971
Physical Sciences
Crowe Horwath LLP August 2014 - Present
Bank of America May 2008 - Present
Los Angeles World Airports June 2012 - January 2013
Organization of Black Aerospace Professionals 2013 - 2013
Skills
Loans, Loan Origination, FHA, Residential Mortgages, Real Estate, Airports, Aviation, Investments, Real Estate Economics, Investment Properties, Loan Servicing, Funding, First Time Home Buyers, Financial Structuring, Airlines, Government, Credit Risk, Commercial Real Estate, Financial Transactions, Finance, Emergency Management, Commercial Mortgages, Deposits, Transportation, Asset Based Lending, Management, Real Estate Financing, Rates, Treasury Management, Loss Mitigation, Government Loans, Asset, Structured Finance, Banking Relationships, Leveraged Finance, Home Equity Lines of..., Debt Restructuring, Training, Policy, Operations Management, Crisis Management, Project Planning, Microsoft Office, Customer Service, Leadership, Program Management
Education
Vista Aviation 2011 — 2015
Flight School
Los Angeles Pierce College 2007 — 2015
Associates (In Progress), General Studies
Sylmar High School 2003 — 2007
High School Diploma, Political Science and Government
Bank of America September 2012 - January 2014
BidItUp Auction Worldwide May 2009 - August 2012
Countrywide Bank May 2006 - November 2008
Pleasant Care Corporation February 2001 - August 2006
Skills
Mortgage Banking, Banking, Portfolio Management, Financial Analysis, Risk Management, Mortgage Lending, Finance, Operational Risk..., Financial Reporting, Treasury Management, Cash Management, Accounting, Credit Risk, Credit Analysis, Financial Modeling, Account Reconciliation, Essbase, Accounts Payable, Accounts Receivable, Cost Accounting
Education
Sacred Heart College
Bachelor's degree, Economics
Los Angeles Valley College
Medical Coding
New York Life Insurance Company January 2014 - Present
Bank of America July 2012 - March 2013
Bank of America July 2011 - July 2012
Bank of America November 2009 - July 2011
US Bank March 2008 - September 2009
US Bank (formerly Downey Savings) March 2008 - September 2009
Union Bank of California May 2007 - December 2007
Skills
Credit, Banking, Mortgage Lending, Loans, Finance
Education
Los Angeles Valley College 1998 — 2000
AA, Business
Los Angeles Valley College
AA Degree, mortgage
Amerihome Mortgage April 2015 - Present
Lowry & Associates January 2015 - Present
Actively seeking new employment opportunities January 2014 - January 2015
East West Bank August 2013 - February 2014
Green Tree Servicing June 2012 - August 2013
Bank of America September 2010 - June 2012
The Notlimah Corporation June 1995 - January 2008
Skills
Banking, Loans, Mortgage Lending, Loan Origination, FHA, Residential Mortgages, Refinance, Consumer Lending, Construction Loans, Home Equity Loans, Mortgage Underwriting, Financial Structuring, Foreclosures, Mortgage Banking, Risk Management
Education
Los Angeles Valley College 1998 — 1998
None, Real Estate
Intuit Merchant Services May 2014 - Present
Wells Fargo Home Mortgage August 2012 - January 2014
Bank of America December 2009 - September 2011
Skills
Loans, Mortgage Lending, Finance, Refinance, Credit, Underwriting, Funding, Real Estate, Banking, Loan Origination
Education
Los Angeles Pierce College 2015 — 2016
Associate's Degree, Business Administration and Management, General
Rem X Staffing Services ( Lexis Nexis Corporation) December 2012 - Present
Hobby Lobby November 2010 - June 2012
First American Home Buyers Protection March 2007 - October 2009
CLASSIC SPOTTING COMPANY February 2003 - March 2007
Bank of America November 1999 - January 2003
Skills
Organization, Communication, Commitment to Customer..., Interpersonal Skill, Task Management, Office Administration
Education
Los Angeles Pierce College
Sociology/Psychology Studies
University of Phoenix
Bachelor, Psychology
chUsr Inc September 2014 - Present
LYPharmacy Inc. February 2012 - June 2013
Bank of America July 2004 - February 2007
Skills
Data Analysis, Data Management, Statistics, Research, PowerPoint, Clinical Research, Pharmaceutical Industry, Healthcare, Biotechnology, Microsoft Excel, Microsoft Office, Spanish, Laboratory, Social Media Marketing, Entrepreneurship, Online Advertising, Qualitative Research, Quantitative Research, Marketing, Social Media, Web Development, Web Applications, Mobile Applications, Mobile Advertising, Python, Photoshop, Customer Service, Social Networking, Microsoft Word, Management
Education
University of California, Irvine 2007 — 2010
Bachelor of Arts (BA), Cognitive Psychology
Los Angeles Pierce College 2004 — 2007
Bank of America June 2011 - July 2014
People Creating Success January 2009 - January 2013
Skills
Loans, Mortgage Lending, Retail Banking, FHA, Customer Service,..., Health and Fitness
Education
Cal State Northridge
Bachelor of Arts (BA) in Psychology, Emphasis in child Development
Los Angeles Pierce College
Associate of Arts (AA) in General Ed.
Tequila Bar Y Grill Restaurant June 2013 - Present
Clear Fork Station January 2011 - Present
Fort Worth Restaurant March 2004 - December 2010
Bank of America February 1996 - November 2001
Skills
Food Industry, Food Preparation, Coordinate activities..., Giving full attention..., Knowledge of business..., Banquets, Bartending, Budgets, Catering, Cooking, Customer Service, Food, Food Service, Management, Marketing Strategy, Menu Development, New Business Development, Process Scheduler, Project Management, Purchasing, Recruiting, Restaurant Management, Restaurants, Sales Management, Team Building, Time Management
Education
Los Angeles Pierce College 1995 — 2000
Childrens Psychology
Notre Dame High School July 2013 - July 2014
Holy Family High School College Preparatory November 2011 - July 2013
Stewart Enterprises September 2009 - October 2011
Wachovia Bank January 2007 - January 2009
Harman International January 2006 - October 2006
Renaissance Arts Academy February 2004 - July 2005
East West Bank January 2000 - January 2004
Software Dynamics Inc. 1994 - 1999
Bank of America 1990 - 1994
Gibraltar Savings & Loan 1983 - 1990
Skills
Customer Service, Public Relations, Event Planning, Public Speaking, Marketing, Team Building, Strategic Planning, Social Media Marketing, Nonprofits, Leadership, Microsoft Office, Coaching, Marketing Strategy, Social Media, Management, Event Management, Training, Fundraising, Microsoft Excel, Recruiting, Community Outreach, New Business Development, Advertising, Marketing Communications, Leadership Development, Microsoft Word, Negotiation, Email Marketing, Website Development, Account Management, Sales, Budgets, Social Networking, Change Management, Team Management, Project Management, Program Management, Technical Documentation, Database Maintenance, Financial Analysis
Education
USC 2004 — 2005
Certificate, Business Management
Learning Tree University 1994 — 1995
Certificate, Computer Technology/Computer Systems Technology
Los Angeles Valley College
Los Angeles Valley College
Aragon Closing Solutions October 2013 - Present
Betsy Davila June 2012 - Present
Bank of America July 2012 - March 2013
Skills
Real Estate, Escrow, Fashion Design, Notary Public, Web Design, Graphic Design, Elementary Education, Catholic education, Catechesis, Spanish
Education
Los Angeles Pierce College 2012 — 2012
Wells Fargo Bank April 2012 - Present
Wells Fargo June 2010 - November 2011
Irwin Home Equity January 2003 - May 2009
Providian Financial September 2001 - September 2002
Bank of America 1987 - September 2001
Skills
PMO, Program Management, Partner Relationship..., IT Operations, Banking, Excel, Integration, Team Leadership, Mergers, PowerPoint, Visio, Vendor Management, SDLC, Credit Cards, Budgeting, Mortgage, Business Process, Process Improvement, Vendor Relations, MS Project, Team Building, Microsoft Excel, Mortgage Lending, Budgets, CRM, Analysis, Management, Business Analysis, Testing, IT Management, Leadership, Project Management, Risk Management, Enterprise Software, Databases, Quality Assurance, IT Service Management
Education
Computer Learning Center, Los Angeles, CA 1982 — 1983
Data Processing/Computer Programming Degree
Los Angeles Valley College 1968 — 1969
Humanities
Bank of America September 2005 - Present
Education
Los Angeles Valley College 2006 — 2009
Heritage Advisors LLC January 2015 - Present
Minyard & Co., P.C. July 2006 - December 2014
Bank of America February 1999 - April 2006
Musicians Institute September 1993 - January 1999
Skills
Financial Analysis, Accounts Payable, Accounting, Financial Reporting, Social Media, Process Improvement, Customer Service, Microsoft Office, Strategic Planning
Education
University of Phoenix 2004 — 2008
Master of Business Administration (MBA)
Los Angeles Valley College 1999 — 2003
Musicians Institute 1993 — 1996
Musicians Institute 1992 — 1993
Greenbox Loans, Inc. November 2014 - Present
Bank of America December 2010 - June 2014
Interthinx June 2009 - December 2010
Arena Landscaping, Inc. September 2007 - June 2009
Lehman Brothers / BNC Mortgage May 2002 - January 2008
BNC Mortgage 2002 - 2007
WMC Equity Services August 1996 - May 2002
Advanced Realty Concepts February 1982 - August 2000
A-1 Home Loans March 1992 - August 1996
Desert Sands Estates, Ltd. September 1986 - July 1994
Skills
Mortgage Lending, Loans, Credit, Real Estate, Mortgage Banking, Loan Origination, Residential Mortgages, FHA, Mortgage Underwriting, Refinance, Finance, Underwriting, Banking, Loss Mitigation
Education
Los Angeles Pierce College 1976 — 1978
Moorpark College 1974 — 1976
Business Administration
Bank of America April 2009 - Present
Countrywide Insurance Group October 2007 - April 2009
Metrocities Mortgage, LLC November 2000 - September 2007
Metrocities Mortgage (now Prospect Mortgage) 2000 - 2007
Education
Los Angeles Pierce College 2001 — 2007
AA, Accounting
The Peninsula Beverly Hills January 2012 - Present
Hotel Bel Air February 2011 - October 2011
Sheraton Universal Hotel March 1998 - January 2011
Beverly Hills Police Department January 1991 - January 1998
Philpott & Company January 1989 - January 1991
King Phoenix Entertainment, Inc January 1988 - January 1989
American Medical International, Inc January 1982 - January 1988
California Overseas Bank January 1981 - January 1982
Bank of America January 1976 - January 1981
Skills
Hospitality, Excel, Outlook, PowerPoint, Administrative Support, Administrative..., Microsoft Excel, Event Planning, Microsoft Word, Event Management, Customer Service, Food & Beverage, Time Management, Hospitality Industry, Hotel Management, Management, Meeting Planning, Hotels, Front Office, Resorts, Revenue Analysis, Pre-opening, Hospitality Management, Hotel Booking, Opera, Micros, Rooms Division, Banquets, Corporate Events, Opening Hotels, Tourism, Convention Services
Education
Los Angeles Valley College 1979 — 1981
Business Administration
Stearns Lending January 2015 - Present
Bank of America October 2011 - February 2014
Charter College June 2011 - November 2011
Data Exchange Corporation July 2008 - April 2009
American Brokers Conduit February 2005 - August 2007
Countrywide Home Loans Inc. 1999 - 2005
US Sales Corporation 1993 - 1998
Skills
Team Building, Mortgage Banking, Training, Process Improvement, Leadership, Customer Service, Banking, Loan Origination, Recruiting, Residential Mortgages, Credit, Refinance, Sales, Loans, Management
Education
Los Angeles Valley College 1982 — 1984
no, General Education
Prospect Mortgage, LLC September 2012 - Present
Bank of America May 2004 - September 2012
Bank of America July 2009 - September 2010
Countrywide Bank April 2007 - December 2007
Indymac Bank 2000 - 2004
Home Savings of America 1992 - 1999
Skills
Mortgage Lending, Loans, Underwriting, Risk Management, Management, Funding, Mortgage Banking, Credit, Loan Origination, Credit Risk, Operational Risk..., Credit Analysis, Residential Mortgages, Loan Servicing, Loss Mitigation
Education
Los Angeles Pierce College 1976 — 1977
Bank of America June 1999 - Present
Countrywide Home Loan Inc June 1999 - June 2008
Skills
Visio, Requirements Analysis, Systems Analysis, Operating Systems, Business Analysis, Requirements Gathering, Enterprise Architecture, Software Project..., SDLC, SQL, Project Management, Integration, IT Strategy, SharePoint
Education
Los Angeles Pierce College
Associate's Degree, Computer and Information Sciences and Support Services
Los Angeles Pierce College
Associate's degree, Business Data Processing/Computer Programming
FIS May 2014 - March 2015
Supreme Lending July 2013 - November 2013
PrimeLending July 2011 - June 2013
Bank of America October 1993 - July 2011
Skills
Auditing, Leadership, Banking, Risk Management, Customer Service, Project Management, Mortgage Banking, Credit, Loans, Time Management, Cash Management, Quality Auditing, Management, Mortgage Servicing
Education
Los Angeles Pierce College 2001 — 2003
Liberal Arts, Business Administration and Management, General
Allen Digital Designs January 2014 - Present
The Abreon Group April 2013 - January 2014
Far East University February 2011 - March 2013
Utah State University September 2006 - February 2011
USU - USAID 2008 - January 2011
Utah State University April 2007 - December 2008
Sevier County 1995 - 1996
Carriage Realty 1976 - 1980
Hermosa Beach 1978 - 1979
Bank of America 1974 - 1979
Skills
Teaching, Instructional Technology, Adult Education, Higher Education, Curriculum Development, Distance Learning, Research, Instructional Design, Educational Technology, Public Speaking, E-Learning, Moodle, Editing, Curriculum Design, HTML, Analysis, Courses, Captivate, PowerPoint, Instructor-led Training, Qualitative Research, ESL, Tutoring, Needs Analysis, University Teaching, Staff Development, Web Design, Blended Learning, Learning Management..., Student Affairs, Technical Writing, Faculty Development, Multimedia, Teacher Training, College Teaching, Training, Learning Management, Dreamweaver, Educational Leadership, Camtasia, Corporate Training
Education
Utah State University 1998 — 2010
B.S, M.Ed., PhD, Psychology, Instructional Technology and Learning Sciences
Los Angeles Valley College 1972 — 1974
aa
Monroe High School 1963 — 1966
Bank of America June 2009 - Present
21st Century Insurance December 1993 - March 2009
Skills
Process Improvement, Customer Service, Leadership, Requirements Analysis, Six Sigma, Call Center, Program Management, Visio, Training, Software Documentation, Quality Assurance, Insurance, Cross-functional Team..., Business Analysis, Project Management, Analysis, Vendor Management, Call Centers, Customer Retention, Customer Experience, Customer Satisfaction, Business Process..., Strategy, Workforce Management, Product Management, Team Building, Risk Management, Management, Performance Management, CRM, Operations Management, Team Leadership
Education
Los Angeles Pierce College 1997 — 2009
General
College of the Canyons March 2014 - Present
SCV WorkSource Center July 2013 - March 2014
Western Pool & Spa Show 2005 - 2014
Bank of America April 2003 - March 2012
WaMu October 1999 - November 2002
Skills
Banking, Vendor Management, Process Improvement, Retail Banking, Credit Cards, Business Analysis, Risk Management, Change Management, Mortgage Banking, Loans, Leadership, Human Resources, Effective communicator, Accomplished Manager, Customer Satisfaction, Recruitment & Selection, Compliance, Quickbooks (Beginner), Compensation & Benefit, Recruiting, Training, Customer Service
Education
Los Angeles Valley College 2013 — 2013
Human Resources Management/Personnel Administration, General
Los Angeles Pierce College 1992 — 1996
imortgage August 2011 - Present
Bank of America December 2006 - August 2011
Merle Norman Cosmetics January 1978 - April 1999
Skills
VA loans, FHA, VA, Mortgage Lending, Refinance, Conventional, First Time Home Buyers, Purchase, Investment Properties, Reverse Mortgages, Construction Loans, Real Estate Financing, Sales, Sellers, Loans, Selling, Real Estate, Residential Homes, Single Family Homes, Mortgage Banking, USDA, Finance, Investors, Banking, New Home Sales, Residential Mortgages, FHA financing, Loan Origination, Certified Mortgage..., Non-Conforming, HUD, Home Equity Loans, Government Loans, Referrals, REO, Rates, Mortgage Marketing, Credit, Foreclosures, Mortgage Underwriting, Real Estate Economics, Short Sales, Real Estate Transactions, Condos, Debt Consolidation, Commercial Mortgages, Financial Structuring, Underwriting, Credit Analysis, Commercial Lending
Education
Los Angeles Valley College
ABC Daytime Pilot July 2015 - September 2015
The Secret Rose Theatre January 2012 - February 2012
Stalker Chronicles January 2009 - December 2010
Intrepid Nothing - Short Film June 2009 - June 2009
Bank of America 1996 - 1999
Skills
Entertainment, Film, Acting, Theatre, Comedy, Television, Film Production, Stage, Feature Films, Improvisation, Screenwriting, Voice Over, Writing, Dialects, Video Production, Short Films
Education
Los Angeles Valley College 2006 — 2014
Literature, 4.0
Redflex Traffic Systems September 2012 - May 2013
Wells Fargo August 2008 - April 2012
Wells Fargo October 2007 - March 2008
TSYS October 2006 - August 2007
HSBC October 2004 - October 2006
Bank of America 2000 - 2004
Skills
SDLC, Oracle, SQL, Unix, Microsoft SQL Server, Testing, Databases, Agile Methodologies, Software Documentation
Education
Los Angeles Valley College 1990 — 1992
Computer Science
Bank of America January 2014 - Present
Bank of America Home Loans April 2009 - December 2013
Countrywide Financial Corporation March 2004 - April 2009
Skills
Mortgage Lending, SharePoint, Banking, Process Improvement, Credit Risk, Loans, Mortgage Banking, Credit, Risk Management, Credit Analysis, Relationship Management, Consumer Lending, Retail Banking, Underwriting, Financial Services
Education
California State University-Northridge
Bachelor, Finance, General
Los Angeles Pierce College
Transfer, Business A.A.
Bank of America April 2001 - July 2013
Academy of Radio Broadcasting December 1989 - April 2001
Skills
Banking, Credit, Loans, Mortgage Lending, Retail Banking, Risk Management, Relationship Management, Mortgage Banking, Loan Origination, Management, Sales, Customer Service, Strategy, Marketing
Education
Los Angeles Valley College 1986 — 1989
Bank of America July 2008 - Present
Countrywide October 2007 - June 2008
Countrywide Securities Corporation November 2004 - October 2007
Countrywide Securities Corporation March 1999 - October 2004
Education
Los Angeles Pierce College 2004 — 2007
Associates, Libral Arts
Bank of America October 2007 - Present
Sierra Pacific Mortgage Company, Inc. August 2006 - September 2007
Chicago Title Insurance Company March 2005 - July 2006
Triad Guaranty Insurance Corporation July 2003 - February 2005
GE May 1984 - June 2003
Skills
Mortgage Lending, Credit, Banking, Loan Origination, Mortgage Banking, Commercial Lending, Credit Analysis, FHA, Commercial Banking, Risk Management, Investments, Refinance, Underwriting, Small Business Lending, Capital Markets, Financial Analysis, Asset Management, Investment Banking, Loan
Education
Los Angeles Valley College
Citibank N.A. July 2004 - Present
Bank of America June 1998 - July 2004
Skills
Loans, Credit, Consumer Lending, Banking, Series 63, Small Business Lending, Mortgage Lending, Retail Banking, Credit Analysis, Lines Of Credit, Commercial Lending, Loan Origination, Cross Selling, Series 6, Unsecured Loans, Investments, Business banking, Treasury Management, Banking Relationships, Relationship Management, Customer-facing, Customer Service, Goal Oriented, Team Leadership, High Achiever, Exceptional People..., Customer Experience, Experienced Sales..., Equities, Commercial Mortgages, Mortgage Banking, Financial Services, Wealth Management, Cash Management, Credit Cards, Series 7, Portfolio Management, Home Equity Loans, Credit Risk, Branch Banking, Mutual Funds, Securities, Private banking, Business Portfolio..., Business Relationship..., Refinance, SBA
Education
Los Angeles Valley College
Anthem August 2013 - Present
Safeguard Properties September 2012 - Present
Bank of America April 2010 - September 2012
The Walt Disney Company January 2008 - March 2009
Amgen August 2001 - October 2007
Skills
Customer Service, SharePoint, MS Word, MS Excel, MS Outlook, MS Powerpoint, Snag It, ISOtrain, OnTrack, Cognos Inpromptu, Cognos Query Studio, SumTotal, Plateau, AS400, CFSC, LAFA, Report Manager, iPortal, Lotus Notes, Hometracker, Vendorscape, Troop Master
Education
Moorpark College
Los Angeles Valley College
Nerium International July 2012 - July 2013
Bank of America August 1991 - June 2008
Skills
Teamwork, Microsoft Office, Customer Service, Event Planning, Microsoft Excel, Fundraising, Public Speaking, Leadership, Leadership Development, Training, Nonprofits, Team Building, Social Networking, Coaching, Community Outreach, Marketing, Public Relations, Volunteer Management, Budgets
Education
Los Angeles Valley College
Business Administration and Management, General
Monterey Peninsula College
Business Administration and Management, General
Prospect Mortgage, LLC August 2011 - Present
Mega Captial Funding August 2012 - November 2012
Bank of America May 2010 - August 2011
VIP BANKERS, INC. May 2008 - May 2010
Indymac Bank August 2003 - July 2008
Skills
Multi- Lingual, Speak 5 different..., Spanish, German, English, Mortgage Lending, Turkish, Loan Origination, Loans, Banking, Credit, Underwriting, Mortgage Banking, Real Estate, Investments, Portfolio Management, FHA, Strategic Planning, Sales Management, Reverse Mortgages, Refinance, Residential Mortgages, Financial Structuring, Short Sales, Foreclosures, First Time Home Buyers, Certified Mortgage..., VA loans, REO, USDA, FHA financing, Investment Properties
Education
Ed Net Career Institutes, Inc. 1999 — 2000
MCSE, Computer Science & Network
Los Angeles Valley College 1992 — 1994
GE, Science & Business
Freie University of Berlin , W. Germany 1987 — 1991
Diploma, Medicine & Pharmacy
Bank of America October 2013 - Present
Bank of America June 2009 - October 2013
Washington Mutual October 2005 - March 2009
Washington Mutual April 1996 - October 2005
Washington Mutual April 1991 - April 1996
Washington Mutual January 1988 - April 1991
Skills
Call Center, Data Analysis, Budget, Vendor Management, Mortgage Lending, Budgets, Leadership, Team Building, Loan Servicing, Credit Cards, Risk Management, Analysis, Call Centers, Process Improvement, Banking, Management, Customer Service, Loans, Cross-functional Team..., Project Management, Retail Banking, Mortgage Banking, Finance, Program Management, Strategic Planning, Strategy, Commercial Banking
Education
Los Angeles Valley College
Business Administration
20th Century Fox Federal Credit Union May 2007 - Present
Wells Fargo Bank June 2006 - May 2007
Bank of America March 2001 - June 2006
Skills
Credit, Loans, Banking, Cash Management, Finance, Process Improvement, Management, Risk Management, Financial Analysis, Customer Service, Sales, Leadership, Credit Analysis, Team Building, Investments, Advertising, Retail Banking, Mortgage Banking, Training
Education
Los Angeles Valley College 2002 — 2009
Business Admin.
TD April 2013 - Present
TD Bank January 2008 - August 2011
Colonial Bank February 2007 - April 2007
Bank of America March 2006 - September 2006
Colonial Bank June 2005 - February 2006
Bank of America March 1999 - April 2005
Westamerica Bank October 1996 - March 1999
City National Bank November 1993 - October 1996
City National Bank 1993 - 1996
Skills
Easytrieve, TSO, COBOL, mvs, ndm, ISPF, jcl, ca7, db2, isam, jes, cics, panvale, Serena Changeman, Endeavor, dos, pdsm, COBOLII, IBM Mainframe, IBM Utilities, IBM AS/400, iccf, vru, FTP, Monarch Pro, Monarch, Access Database, Outlook, Wordperfect, Windows, PowerPoint, vsam, AS400 Administration, Fileaid, REXX, UAT coordination, Batch Processing, QC Tools, Mainframe Testing
Education
Woodbury University 1983 — 1985
Bachelor of Science (BS), Computer and Information Sciences, General
Los Angeles Trade Technical College 1980 — 1983
Associate of Science (A.S.), Computer and Information Sciences, General
CID Management September 2014 - Present
Bank of America Co-operate November 2012 - Present
Bank of America May 2010 - November 2012
Countrywide Mortgage Services January 2006 - May 2009
Skills
Computer Repair, Computer Networking
Education
Los Angeles Pierce College 1995 — 1999
Business Administration, Accounting and Business/Management
Willesden College of Technology 1989 — 1994
Bachelor of Engineering (B.Eng.), Automobile/Automotive Mechanics Technology/Technician
Bank of America Help Desk Support & Client ServiceFan Fare Media WorksJanuary 2004 - January 2006
Education
Los Angeles Pierce College 1994 — 1998
AA, Management & Administration
Willesden College of Tech 1989 — 1994
BA, Motor Vehicle Engineering
BMO Harris Bank, N.A. January 2014 - Present
GE Capital Corporate Finance August 2011 - December 2013
Union Bank August 2009 - June 2011
GE Capital Franchise Finance, formerly CitiCapital 1997 - 2008
Barnett Bank of Palm Beach County, FL 1989 - 1996
Bank of America 1979 - 1989
Skills
Commercial Banking, Commercial Real Estate
Education
Los Angeles Valley College
Finance and Banking
First Home Mortgage August 2011 - Present
Bank of America July 2004 - July 2011
Skills
Loan Modifications, Sellers, Residential Mortgages, Certified Mortgage..., Reverse Mortgages, Loans, Mortgage Lending, Commercial Lending, Government Loans, VA loans, Real Estate Economics, Home Equity Loans, FHA, REO, Investment Properties, Loan Origination, Refinance, Credit Analysis, Construction Loans, Renovation, USDA, Foreclosures, Investors, Mortgage Banking, Short Sales, Closings, Real Property, Real Estate Transactions, Real Estate, FHA financing, Credit, First Time Home Buyers, Mortgage Underwriting, Underwriting, HUD, 203K, Commercial Mortgages, Condos, FHA Financing, Home Equity Lines of..., New Home Sales, Non-Conforming, Real Estate Financing, Residential Homes, Single Family Homes, VA Loans
Education
Radford University 2001 — 2004
B.S., Fashion Merchandising
Los Angeles Valley College 1999 — 2001
Fashion Merchandising/Marketing
West Springfield High School
Amgen Sr. Project Manager IS
Amgen January 2013 - December 2013
Bank of America January 2012 - January 2013
Bank of the West November 2011 - January 2012
Universal Music Group September 2007 - September 2011
Citibank February 2005 - September 2007
Countrywide Financial Corp August 2002 - January 2005
Skills
Strategic Planning, Project Planning, Contract Negotiation, Customer Service, P&L Management, Performance Management, Continuous Improvement, Operational Efficiency, TQM, SWOT analysis, Vendor Management, Business Analysis, Process Improvement, Cross-functional Team..., Business Process..., Risk Management, Project Management, SDLC, Analytics
Education
California State University 1997 — 2000
Northridge BS, Business Administration/MIS
Los Angeles Valley College 1993 — 1997
AA, Economics
American International Academy 1990 — 1992
AA, Finance
Law Offices of William F. Salle October 2010 - Present
Bank of America October 2008 - November 2010
Education
Los Angeles Valley College
undecided, paralegal
Mary Kay March 2005 - Present
Bank of America July 1999 - July 2005
Bank of America July 1996 - July 1999
Skills
Skin Care, Cosmetics, Makeovers, Beauty Industry, Bridal Showers, Gifts, Glamour, Makeup Artistry, Home Based Business, Gift Baskets, Fragrance, Weddings, Spa, Acne, Microdermabrasion, Parties, Small Business, Cosmetology, Personal Care, Skin Care Products
Education
AIU Online 2004 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Los Angeles Valley College 1980 — 1988
Associate of Arts (AA), Music Performance, General
ARSI Group June 2014 - Present
Bank of America May 2012 - Present
Bank of America May 2010 - Present
DALSA October 2007 - October 2008
Education
EDU
RDA
Los Angeles Valley College
Poli Sci
OPEN
Bank of America February 2014 - July 2015
Bank of America September 2013 - March 2014
Bank of America April 2011 - September 2013
Neighborhood Legal Services of Los Angeles October 2010 - June 2011
California Superior Court - Los Angeles March 2011 - April 2011
The Chocolate Bar May 2008 - July 2010
Amgen, Inc. April 1995 - October 2007
Amgen January 1995 - January 2002
Hemacare Corp January 1994 - January 1995
Department of Defense September 1980 - January 1991
Skills
Customer Service, Microsoft Excel, Microsoft Office, Market Research, Microsoft Word, PowerPoint, Marketing Strategy, Outlook, Research, Adobe Acrobat, Project Management, Training, Management, Access, Marketing Communications, Budgets, Leadership, Marketing, Software Documentation
Education
Los Angeles Mission College 2001 — 2004
Certificate, Paralegal Certificate
Los Angeles Pierce College 1991 — 1996
Associates of Arts, Marketing
(Seeking new Opportunities) March 2015 - Present
AMS Retail Solutions October 2014 - March 2015
Nintendo of America October 2012 - July 2014
Bank of America January 2011 - September 2013
Skills
Sales, Microsoft Office, Microsoft Excel, Management, Research, Leadership, Microsoft Word, PowerPoint, Training, English, Windows, Outlook, HTML, Recruiting, Java, Interviews, Photoshop, IT Operations, Product Management, Project Management, Product Demonstration, Computer Hardware..., Phone Etiquette, Direct Sales, Retail Sales, Cold Calling, Analytical Reasoning, Relationship Management, Account Management, Team Building, Customer Service, Sales Management, Strategic Planning, Process Improvement, IT Management, Operations Management, CRM, Retail, Budgets, Public Speaking, Business Strategy, Interpersonal Skills, Marketing Research, Call Centers, Inbound Marketing, Employee Training, Revenue Analysis, Quality Assurance, Workplace Safety, Sales Presentations
Education
Los Angeles Trade Technical College 2010 — 2016
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services, Accounting, 3.8
Pitney Bowes July 2014 - Present
Bank of America April 2011 - April 2014
Muniservices, LLC October 2008 - October 2010
Muniservices, LLC January 1999 - January 2008
Wellpoint Health Networks, Inc January 1997 - January 1999
SunAmerica, Inc January 1995 - January 1997
Model OfficeSunAmerica Inc January 1990 - January 1995
Agency DepartmentExecutive Life Ins. Co January 1983 - January 1990
Skills
Customer Service, Software Documentation, Requirements Analysis, Agile Methodologies, Testing, Integration, Software Development, Management, Java, Microsoft SQL Server, Strategy, Servers, Program Management, Quality Assurance, Microsoft Word, Unix, Disaster Recovery
Education
New Horizons Computer Learning Center
Learning Tree
Los Angeles Pierce College
UCLA
Craig School of Business at Fresno State University
Los Angeles Pierce College
Cornerstone Records Management, A Sterling Partners Portfolio Company June 2011 - Present
Andrews International February 2010 - October 2010
Bank of America June 2009 - October 2009
The Zenith Company July 2008 - October 2008
Hydro Systems, Inc October 2003 - April 2008
Skills
Great Plains Software, Microsoft Word, Microsoft Excel, Outlook, Typing - 45 WPM, Ten Key by touch, Cash Application, Prepared bank deposits, Resolved billing..., Excellent at building..., Negotiated payment..., Data entry of...
Education
Los Angeles Pierce College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Bank of America July 2011 - August 2012
Cox Communications 2010 - 2011
AAA NCNU 2004 - 2010
InsWeb 1999 - 2003
First American Home Buyers Protection 1988 - 1996
Skills
Call Center, Performance Metrics, Coaching, Sales, Quality Assurance, Team Building, Data Analysis, Critical Thinking, Quotas, Insurance, Customer Experience, Performance Reviews, Performance Management, Workforce Management, Cross-functional Team..., Process Improvement, Operations Management, Team Leadership, Salesforce.com, Team Management, Sales Operations, Sales Management, Customer Service, Management, Selling, Change Management, Training, Call Centers, Vendor Management, Marketing, Project Management, Leadership, Telecommunications, Customer Satisfaction, Business Analysis, Business Development, Customer Retention, Direct Sales, Forecasting, Outsourcing, Business Process..., CRM, Program Management, Project Planning, Recruiting, Strategic Planning, Strategy
Education
Los Angeles Valley College
San Fernando
Whittier College
State Farm March 2014 - Present
Bank of America January 2013 - March 2014
Bank of America May 2011 - January 2013
Target September 2010 - March 2011
AmeriCorps March 2010 - September 2010
Starbucks Coffee Company July 2007 - February 2010
Starbucks Coffee Company July 2006 - February 2007
Skills
Outlook, Microsoft Excel, Customer Satisfaction, Sales, Customer Service, Management, Microsoft Word, Microsoft Office, Time Management, Teamwork, Training, Leadership, Public Speaking
Education
Los Angeles Mission College 2007 — 2012
Associate's Degree, Administrative Justice/Liberal Arts, B
Los Angeles Valley College 2006 — 2008
Bank of America July 2010 - Present
Western Dental Services May 2007 - November 2010
Education
Los Angeles Valley College 2005 — 2005
Certificate, Business Writing
Bank of America May 2011 - Present
HP Enterprise Services May 2009 - April 2011
Skills
IVR, VoIP, T1, Disaster Recovery, Call Center, Vendor Management, Network Operations, IT Service Management, Telecommunications, Troubleshooting, Testing, Business Analysis, Integration, ACD, Call Centers, System Deployment, Computer Network..., Visio, Service Delivery, ITIL
Education
Los Angeles Pierce College
Small Business Administration/Management
Bank of America November 2010 - Present
Countrywide Home Loans January 1994 - July 2006
Skills
Underwriting, Mortgage Lending, Refinance, Credit, Residential Mortgages, Credit Analysis, Banking, Loan Origination/Sales, Auditing/In Depth..., Appraisal Analysis, Microsoft Word, Risk Assessment, Compliance, Foreclosures, Loan Processing
Education
Los Angeles Pierce College
Associate of Arts (A.A.), Business Administration and Management, General
Prospect Mortgage, LLC June 2011 - Present
Bank of America January 2011 - June 2011
Bank of America October 2008 - January 2011
Skills
Post Closing, Compliance Certified, Strong Team Player, Excellent Customer..., ability to multi-task..., Strong analytical and..., Thorough knowledge of...
Education
Los Angeles Valley College 1997 — 2013
Still Attending, Business Administration, Management and Operations
Birmingham High School 1995 — 1997
High School Diploma
Bank of America January 2011 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows
Education
Los Angeles Valley College 2010 — 2011
Computer Programming, A
forest hills high school 1992 — 1994
DB Computers May 2005 - September 2012
Bank of America 2011 - 2012
Yogen Fruz January 2009 - April 2011
Skills
Computer Hardware, Computer Software..., Customer Service, Customer Satisfaction, Money Management, Strategic Planning, Business, Coordination, Telecommunications, Recruiting, Advertising, Training, Bi-Lingual..., Energetic Leader, Fitness, Hospitality, Leadership, Microsoft Office, Multi Tasking, Negotiation, Networking, Organization, Problem Solving, Routing, Writing, Youth Mentoring
Education
UCSC 2012 — 2014
Bachelor’s Degree, Business/Managerial Economics - with an emphasis in accounting, 3.7
Los Angeles Pierce College 2008 — 2012
AA, Business
El Camino Real High School 2005 — 2008
3.8 GPA
Bank of America 2007 - 2009
Bank of America 2003 - 2007
Skills
Event Management, Event Planning, Microsoft Office, Data Entry, Data Analysis, Meeting Planning
Education
Los Angeles Pierce College 2011 — 2014
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Canossa College 1978 — 1989
Bank of America May 2010 - Present
Skills
Credit, Microsoft Office, Microsoft Word
Education
Los Angeles Trade Technical College 2011 — 2014
Bank of America August 2010 - March 2014
Farmers Insurance Group of Companies October 2009 - August 2010
21st Century Insurance March 2004 - August 2010
21st Century Insurance March 2000 - March 2004
Skills
Excellent Customer..., Oral and written..., Computer Proficiency, Microsoft Word, Microsoft Excel, Administrative..., Automobile claims..., Insurance policy..., Policy investigations, Call Centers, Claim, Customer Service, Insurance
Education
Los Angeles Pierce College
Self-employed 1980 - Present
Bank of America August 1988 - August 2005
Skills
Call Centers, Customer Satisfaction, Customer Service, Training, Microsoft Office
Education
Los Angeles Trade Technical College 1966 — 1968
specialist, Cosmetology/Cosmetologist, General
James A.Garfield High School 1962 — 1966
Deploma, Homemaking/Business
Robert Half Legal March 2013 - Present
CHINA TRUST BANK February 2013 - May 2013
Bank of America November 1995 - October 2012
Education
Los Angeles Trade Technical College
Electrical and Electronics Engineering
All Valley Tax Services February 2013 - Present
Mueller Services August 2012 - October 2013
Bank of America November 2010 - July 2011
Skills
Data Analysis, Quality Assurance, Customer Service, Office Administration, Organization, Time Management, Event Planning, Research
Education
Los Angeles Pierce College 2009 — 2012
Associate of Arts (AA), Social and Behavioral Sciences
RMR Carpet and Restoration February 2015 - Present
Bank of America February 2001 - February 2014
Education
Los Angeles Pierce College 1996 — 1999
General Studies, Finance, General
Bank of America
Skills
Microsoft Office, Microsoft Word, Risk Management, Testing
Education
Los Angeles Recording School 2006 — 2007
Sound engineer, recording engineer, Recording Arts Technology/Technician
Bank of America November 2014 - Present
Bank of America July 2014 - November 2014
Bank of America August 2013 - July 2014
Skills
Banking, Finance
Education
Los Angeles Valley College
Business Administration, Management and Operations