Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Higher Standards Home Health January 2009 - Present
Bank of America December 2007 - February 2009
Videojet Technologies April 2003 - April 2006
Willett America May 2000 - March 2003
Skills
Six Sigma, Team Building, Account Management, Sales, Customer Satisfaction, CRM, Management, Leadership, Recruiting, Strategy, Project Management, Process Improvement, Strategic Planning, Customer Service, Key Account Management
Education
Tarrant County College 1991 — 1996
Bachelor of Fine Arts (B.F.A.), Banking and Financial Support Services
Caddo Real Estate Services July 2014 - Present
Healthcare Trust of America, Inc. September 2013 - July 2014
Healthcare Trust of America, Inc. April 2013 - August 2013
Lincoln Harris August 2010 - April 2013
Texas A&M University September 2008 - April 2010
Bank of America September 2005 - July 2007
PFSweb July 2001 - September 2005
Skills
Administrative..., Customer Service, Key Account Management, Leadership, Microsoft Office, Social Networking, Office Management, Organization, Problem Solving, Quality Assurance, Writing, Customer Satisfaction, Training, Team Building, Leases, PowerPoint, Microsoft Excel, Budgets
Education
Tarrant County College
Real Estate
J.P. Morgan Chase 2010 - 2012
Bank of America August 2005 - November 2010
Skills
Risk Compliance, Customer Service, Management, Microsoft Excel, Operational Excellence, Retail Banking, Cash Handling Experience, PowerPoint, Microsoft Word, Telephone Skills, Team Building, Building Relationships, Teamwork, Team-oriented, Customer Satisfaction, Customer Experience, Operational Risk..., Bank Secrecy Act, Accounting
Education
Tarrant County College 2003 — 2005
Associate of Arts (A.A.)
Keller High School 1996 — 1997
High School Diploma, General Studies
Wells Fargo Home Mortgage October 2011 - Present
Bank of America November 2009 - October 2011
Wells Fargo Home Mortgage December 2005 - October 2009
Skills
Banking, Loans, Underwriting, Strategic Planning, Mortgage Lending, Process Improvement, Sales Management, Negotiation, Refinance, Microsoft Word, Mortgage Banking, Loan Origination, Customer Service, Team Leadership, Credit Analysis, New Business Development, Credit, Mortgage Underwriting, Team Building
Education
Tarrant County College
Mansfield ISD September 2014 - Present
complete dental care of Mansfield September 2013 - September 2014
Stay at home mom August 2012 - September 2013
All About Ewe Daycare September 2012 - June 2013
ACP International December 2003 - August 2012
Bank of America February 2001 - 2003
Nations Bank October 1997 - February 2001
Skills
10 Key, Customer Service, Sales, Accounts Receivable, Microsoft Excel, Microsoft Office, Receptionist Duties, Collections, Reference Checking, Accounting, Management, Process Scheduler, Banking
Education
Tarrant County College 1996 — 1997
Temple Christian School 1994 — 1996
Jp Morgan chase June 2011 - Present
Saxon Mortgage August 2009 - June 2011
Bank of America December 2007 - August 2009
Private Bankers Mortgage Inc August 2004 - December 2007
Diversifund Texas Mortgage May 2001 - August 2004
Skills
Business Process Mapping, Banking, Credit, Loans, Risk Management, Mortgage Banking, Credit Analysis, Underwriting, Residential Mortgages, Mortgage Servicing, Loan Origination
Education
Purvis Real Estate School
Loan Officer, Mortgage
Tarrant County College
Associate's degree
Citi October 2012 - March 2013
Bank of America August 2010 - October 2012
Americredit April 2007 - August 2010
Americredit January 2009 - January 2010
First National Bank Texas March 2006 - April 2007
The Home Depot September 2005 - March 2006
Foot Locker August 2003 - June 2005
Skills
Foreclosures, Bankruptcy, Credit, Loans, Banking, Mortgage Lending, Credit Analysis, Portfolio Management, Credit Risk, Mortgage Banking, Credit Cards, Risk Management, Financial Analysis, Retail Banking, Financial Services, Financial Risk, Loan Origination, Consumer Lending, Finance, Underwriting
Education
Tarrant County College 2013 — 2015
Education
Gateway Mortgage Group November 2013 - Present
Republic Mortgage May 2013 - November 2013
Bank of America 2010 - 2013
Citi 2009 - 2010
Skills
FHA, Refinance, Mortgage Banking, Mortgage Lending, VA loans, USDA, Loan Origination, FHA financing, Residential Mortgages, Loans, Credit, Reverse Mortgages, Government Loans, Construction Loans, Mortgage Underwriting
Education
Tarrant County College 2005 — 2007
Associate's degree
Texas A&M University 1993 — 1995
Royal National Title August 2014 - June 2015
Data Quick Title July 2013 - February 2014
Bank of America September 2010 - July 2013
Idearc Media June 2008 - September 2010
Skills
Analytical Skills, Communication Skills, Selling Skills, Sales, Finance, Management, Investments, Business Expansion, Sales Management, Cross Selling, Cold Calling, Credit, Loans, Mortgage Lending, Banking, Customer Service, Customer Retention, Account Management, Customer Satisfaction, Relationship Management, New Business Development, Outside Sales, Sales Process, Team Leadership, Leadership
Education
The University of Texas at Arlington 2013 — 2013
BA, Finance, Business Management, Science
Tarrant County College 2000 — 2002
Associate’s Degree
DM Vang Group December 2007 - Present
Denitech Corporation November 2014 - December 2014
Dallas/Fort Worth International Airport (DFW) August 2013 - October 2014
Abba Staffing & Consulting June 2013 - August 2013
Daystar Television Network February 2013 - May 2013
Bank of America November 2006 - December 2012
Sprint March 2003 - November 2006
Skills
Banking, Credit, Loans, Retail Banking, Commercial Banking, Consumer Lending, Cross Selling, Credit Analysis, Small Business Lending, Credit Cards, Relationship Management
Education
Tarrant County College
Bank of America May 2005 - Present
Law Office Of Terry K. Fleming January 2001 - March 2005
Skills
FHA, Team Leadership, Banking, Risk Management, Financial Analysis, Insurance, Customer Service, Call Centers, Sales, Sales Management, Customer Experience, Relationship Management, Negotiation, Vendor Management, Business Analysis, Stakeholder Management, Team Management, Service Delivery, Business Process..., Change Management, Project Delivery, Process Improvement, Leadership, Mortgage Banking, Loans, Training, Management, Portfolio Management, Financial Risk, Mortgage Lending, Microsoft Office, Project Management, Foreclosures, Team Building, Microsoft Word, Loan Servicing, Outlook, Strategic Planning, Finance, Analysis
Education
Tarrant County College
Overseas Carriers Inc. May 2011 - November 2012
Guaranty Bank June 2007 - April 2011
LoneStar October 2005 - May 2007
First Convenience Bank April 2002 - July 2005
First National Bank of Weatherford December 1997 - November 2001
Bank of America June 1995 - February 1997
Citizens National Bank June 1994 - May 1995
Skills
Administrative..., Office Management, Strategic Planning, Business Strategy, Trading, Procurement, Freight Forwarding, International Trade
Education
Tarleton State University 1994 — 1996
BCBGMAXAZRIAGROUP November 2012 - Present
Bank of America May 2012 - Present
Wells Fargo August 2010 - May 2012
LAW OFFICE OF STEPHEN W. MITCHELL, ATTORNEY AT LAW January 2002 - March 2009
Skills
Finance, Marketing Management, Social Media Marketing, Public Relations, Sales, Portfolio Management, Analysis, Management, Real Estate, Sales Management, Mortgage Banking, Commercial Banking, Outlook, Retail Banking
Education
Tarrant County College 2001 — 2005
Texas Christian University 2000 — 2005
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Bank of America August 2013 - Present
Bank of America August 2012 - August 2013
Bank of America February 2010 - August 2012
Bank of America July 2009 - February 2010
Pegasus Logistics Group February 2008 - March 2009
General Electric February 2006 - November 2007
General Electric February 2005 - February 2006
CitiCapital June 2004 - February 2005
CitiCapital January 2004 - June 2004
CitiCapital September 2000 - December 2003
Skills
Process Improvement, Six Sigma, Cross-functional Team..., Business Process..., Project Management, Risk Management, Business Analysis, Management, Leadership, Strategy, Change Management, SDLC, Analysis, Performance Management, Banking
Education
University of North Texas 1997 — 2000
Bachelor of Science, Accounting - Information Systems
Tarrant County College 1995 — 1997
Accounting
Bank of America February 2007 - November 2012
Skills
Banking, Loans, Finance, Retail Banking, Forecasting, Commercial Banking, Financial Services, SharePoint, SharePoint Designer, Customer Service Systems, Accounting, Superior Client Service, Reports, Reporting Metrics, Account Reconciliation, Project Management, Call Center..., Risk Management, Training, Call Centers, Workforce Management, Visual Studio, Microsoft SQL Server, JavaScript, HTML 5, Program Management, Analysis, Mortgage Banking, Mortgage Servicing, Consumer Lending, Business Analysis, Process Improvement, Customer Experience, Customer Retention, Human Resources
Education
Tarrant County College 1987 — 1990
Business Administration with Emphasis in Computer Science
New Horizon Computer Training Class
BB&T March 2013 - Present
Bank of America September 2011 - March 2013
Arts Fifth Avenue February 2011 - September 2011
Bank of America May 2002 - July 2007
Skills
Banking, Small Business Lending, Sales, Retail Banking, Management, Cash Management, Customer Service, Leadership, Microsoft Office, Public Speaking, Customer Satisfaction, Team Building, Microsoft Excel, Customer Acquisition, Team Leadership, Customer Retention, Cash Flow, PowerPoint, Teamwork, Creative Problem Solving, Achieving Results, Sales Excellence, Character, Organizational..., Integrity, Building Strong Teams, Banking Operations, Achiever, Operational Excellence, Service Excellence, Morale, Achieving Targets, Conflict Resolution, Behavior, Customer Loyalty, Team Motivator, Learning, Customer Experience, Cash Handling, Organizing, Attitude, Research, Customer Focus, Creative Writing, Team Oriented, 10 Key, Excel, Financial Services, Relationship Management, Loans
Education
Tarrant County College 2007 — 2010
Associate of Art, Basic Studies
Bank of America April 2014 - Present
Silverleaf Resorts, Inc. January 2013 - April 2014
Fitness Connection January 2012 - December 2012
Starbucks June 2010 - January 2012
Skills
Customer Service, Sales, Hospitality, Sales Management, Event Planning, Social Media Marketing, Marketing Communications, Customer Satisfaction, Account Management, Microsoft Office, Microsoft Excel, Direct Sales, Public Relations
Education
Tarrant County College 2010 — 2012
Associate of Arts (A.A.)
Bank of America November 2004 - Present
Skills
Project Management, Operations Management, Time Management, Employee Training, Employee Management, Mentoring, Process Improvement, Call Centers, Customer Satisfaction, Customer Service, Employee Relations, Human Resources, Leadership, Performance Management, Portfolio Management, Recruiting, Risk Management, Vendor Management, Banking, Credit, Mortgage Banking, Management, Loans
Education
Tarrant County College 2011 — 2014
Associate of Arts (A.A.), General Studies
Purvis Real Estate School 2004 — 2004
Real Estate
Bank of America July 2009 - Present
Credit Solutions December 2008 - July 2009
Systemware PS 2007 - 2009
FedEx Office November 2007 - December 2008
Pacific Fuel Distributors, LLC March 2005 - November 2007
Skills
Visio, SDLC, User Acceptance Testing, Software Quality..., SQL, Agile Methodologies, Business Analysis, Quality Assurance, Quality Center, Testing
Education
University of Phoenix 2007 — 2009
Bachelors of Science, Information Technology with a Concentration in Information Systems Security
Tarrant County College 2004 — 2006
Associate of Applied Science, Real Estate
Consultant September 2012 - February 2014
Bank of America October 2004 - September 2012
Perot Systems Government Services March 2004 - June 2004
Allied Insurance December 2003 - March 2004
Excell Data Corporation/AT&T Wireless April 2003 - October 2003
i2 Technologies, Inc. March 1999 - October 2002
TMG Solutions, Inc December 1997 - February 1999
Visiting Nurse Association February 1996 - September 1997
AMRE, Inc. February 1991 - January 1996
Skills
Data Center, Visio, Integration, MS Project, Microsoft Excel, Windows, Disaster Recovery, IT Operations, Microsoft Office, Research, SharePoint, IT Strategy, PMO, Program Management, ITIL, Microsoft Word, PowerPoint, Customer Service, Outlook, Teaching, SDLC, IT Service Management, HTML, Microsoft Visio, Microsoft Access, Microsoft Powerpoint, MS Visio, Data Center Management, Data Center Build Out, Network Infrastructure..., Cisco routing and..., Midrange (build/decomm), SAN Storage, Resource Management, Risk Management, Information Technology, Project Planning, Security, Team Leadership, Data Center Design, Circuits, Cisco VPN, Project Management, Production Budgeting
Education
Tarrant County College
Computer Science Associates Degree
Contract Land Staff May 2013 - Present
King Pipeline Services, L.L.C. December 2009 - April 2013
Bank of America June 2003 - December 2009
Skills
Negotiation, Management, Microsoft Office, Microsoft Word, Marketing, Natural Gas, Contract Negotiation, Team Leadership, Leadership Development, Foreclosures, Mortgage Banking, Real Estate, Supervisory Skills, Strategic Planning, PowerPoint, New Business Development, Marketing Strategy, Contract Management, Due Diligence, Research, Public Relations, Event Management, Land Acquisition, Title Searches, Pipelines, Outlook, Operations Management, Microsoft Excel, Acquisitions, Energy Industry, Titles, Commercial Lending, Energy, Portfolio Management, Commercial Banking, Customer Service, Sales Management, Retail Banking, Cross Selling, Credit, Credit Risk, Loan Origination, Mortgage Lending, Petroleum, Deposits, Financial Analysis, Banking, Treasury Management, Oil/Gas
Education
University of North Texas 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Tarrant County College 2003 — 2005
Associate's degree, Business Administration and Management, General
Bank of America April 2012 - Present
CoreLogic February 2002 - August 2011
Skills
Management, Analysis, CRM, Team Management, Access, Coaching, Outsourcing, Leadership, Microsoft Word, Business Process..., Time Management, Strategic Planning, Microsoft Excel, Accounting, Business Process, Training, Process Improvement, Operations Management, Team Building, Risk Management, Team Leadership, Banking, Mortgage Servicing, Vendor Management
Education
Tarrant County College 1997 — 1999
Northside High School 1993 — 1997
Diploma
Colonial Savings December 2014 - Present
Nationstar Mortgage July 2013 - November 2014
Bank of America Home Loans September 2009 - July 2013
Bank of America September 2008 - August 2011
Countrywide Home Loans March 2006 - August 2007
Skills
Analitical, Organizational..., Teamwork, Motivated self-starter, Marketing, Real Estate, Loans, PowerPoint, Project Management, Management, Social Media, Microsoft Office, Process Improvement, Business Analysis, Microsoft Word
Education
University of North Texas 2000 — 2013
Bachelor of Applied Arts and Sciences, Applied Technology and Performance Improvement
Tarrant County College 1997 — 2000
Associate of Arts (AA)
Ryan December 2012 - Present
Bank of America May 2011 - December 2012
Clayton Youth Enrichment Services August 2007 - May 2011
Skills
Customer Service, Management, Microsoft Office, Tax Law, Tax, Indirect Taxation, Windows, Problem Solving, Mac, Access, Accounting
Education
University of North Texas 2009 — 2012
Bachelor of Business Administration (BBA), Accounting
Tarrant County College 2007 — 2009
Bank of America Customer Service ConsultantFry's ElectronicsApril 2008 - August 2012
FCB Impact September 2007 - February 2008
Skills
Human Relations, Human Capital Management, People Management, Corporate Communications, Employee Relations, Conflict Resolution, Training, Data Entry, Outlook, Teamwork, Employee Training, Coaching
Education
The University of Texas at Arlington 2011 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Tarrant County College
Tarrant county college 2009 - 2011 University of Texas in Arlington
Human Resources
Bank of America July 2011 - August 2015
Bank of America Home Loans August 2010 - July 2011
Sprint October 2006 - March 2009
Sprint November 2004 - October 2006
Sprint February 1999 - November 2004
Skills
Call Center, IVR, Telecommunications, ACD, CTI, Management, Vendor Management, Telephony, Call Centers, Program Management, Business Analysis, VoIP, Avaya, Cisco Technologies, Workforce Management, Technical Support, IT Operations, Databases, Analysis, Data Center, Integration, Service Delivery, Troubleshooting, ITIL, Disaster Recovery, IT Management, Visio, IT Strategy, System Deployment, Wireless
Education
Tarrant County College 1994 — 1994
EMSI June 2014 - Present
EMSI September 2013 - September 2014
Bank of America July 2007 - August 2013
Wells Fargo Bank January 2001 - July 2005
Wells Fargo May 1997 - January 2001
Skills
Term Life Insurance, Call Center, Sales Management, Sales Support, Quality Assurance, Training & Development, Employee Hiring, Data Analysis, Visio, Microsoft Office, AS400, Team Leadership, Performance Improvement, Performance Measurement, Emergency Services, Dispatching, Banking, Operations, Direct Sales, Inside Sales, Training Delivery, Lotus Notes, Customer Service, Sales Operations, Employee Training, Recruiting, IBM iSeries, Call Centers, Hiring, Team Building, Leadership, Management, Process Improvement, Sales, Training, Vendor Management
Education
Tarrant County College
RE/MAX Masters November 2014 - Present
KBW Electric LLC February 2013 - November 2014
YMCA August 2011 - January 2013
Bank of America February 2009 - December 2010
Countywide Home Loans July 2007 - February 2009
Skills
Proficient in Microsoft..., Ability to type over 50..., Policy, Customer Service, Leadership, Sales, Training, Team Building, Management, Time Management, Contract Negotiation, Negotiation, Real Estate
Education
Southwest College of Real Estate 2012 — 2014
Real Estate License, Real Estate, Passed
Tarrant County College 2009 — 2012
Associate of Arts and Sciences (AAS), Business Administration- Marketing
Vandervoort Dairy January 2014 - Present
American Auto Salvage May 2010 - January 2014
LKQ Corporation September 2005 - November 2009
Public Storage June 2005 - September 2005
Bank of America June 2003 - April 2005
Academy Sports and Outdoors September 1998 - April 2003
Skills
Customer Service, Team Building, Customer Satisfaction, Inventory Management, Financial Analysis, Automotive, Accounts Payable, Human Resources, Automotive Aftermarket, Sales, Automobile, Sales Management, Process Improvement, Accounts Receivable, Logistics, Training
Education
Tarrant County College
Associate
The University of Texas at Arlington
Bachelor's Degree, Business Management
Bank of America December 2012 - Present
Hollister Co January 2009 - January 2010
Pools by Farris May 2009 - August 2009
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media, Public Speaking, Real Estate, Time Management, Negotiation, Leadership, Team Leadership
Education
Tarrant County College
Economics
JPMorgan Chase August 2013 - Present
Robert Half International, Inc/JPMorgan Chase March 2013 - August 2013
Wrinkle, Gardner & Company, PC October 2011 - July 2012
FDIC March 2009 - October 2011
Wachovia November 2008 - February 2009
Bank of America June 2007 - September 2008
Skills
Banking, Credit, Finance, Loans, Auditing, Internal Audit, Accounting, Management, Investments, Program Management, Analysis
Education
The University of Texas at Arlington 2003 — 2006
Bachelors, Financial Management
Tarrant County College 1997 — 2003
AAS, Business
Mid-America Transplant Services January 2014 - Present
Creve Coeur License July 2011 - January 2014
Greater Keller Chamber of Commerce May 2010 - March 2011
ATC Logistics & Electronics (ATCLE) June 2009 - May 2010
Sky Creek Ranch Golf Club June 2009 - May 2010
Sweet Memories Cakes & Catering July 2005 - June 2009
Greater Keller Chamber of Commerce June 2006 - February 2009
Walmart January 2008 - January 2009
Bank of America September 2004 - May 2005
Larimore House Plantation July 2002 - September 2004
Skills
Customer Service, Microsoft Office, Office Management, QuickBooks, InDesign, Event Planning, Microsoft Excel, PowerPoint, Microsoft Word, Social Networking, Public Speaking, Social Media, Sales, Management, Time Management, Graphic Design, Outlook
Education
Tarrant County College 2009 — 2010
AAS, Graphic Communications
Homeschool 1997 — 2000
High School
ReachLocal September 2013 - August 2014
ReachLocal June 2010 - September 2013
Bank of America January 2008 - June 2010
Dillard’s October 2006 - January 2008
Jay Vending Co March 2003 - November 2006
Skills
Social Media Marketing, Social Media, Online Advertising, Digital Media, Public Relations, Account Management, Facebook, Copywriting, Digital Marketing, Strategic Communications, Mobile Marketing, Marketing Strategy, Product Marketing, Online Marketing, Advertising, Marketing, Email Marketing, Event Management, Lead Generation, Sales, SEM, Salesforce.com, Program Management, PPC, Digital Strategy, Training, SEO, Management, Social Networking, Marketing Communications, Web Analytics, Google Adwords, Customer Service, Event Planning, Blogging, Google Analytics
Education
The University of Texas at Arlington
Bachelor of Arts Degree, Communication; Advertising
Tarrant County College
Associate of Arts Degree
Bank of America April 2010 - Present
Bank of America March 2007 - April 2010
Chappell, Hill & Lowrance, L.L.P January 2001 - April 2004
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Tarrant County College 2007 — 2009
Associate's degree, Business Administration and Management, General
L.D. Bell
Check Point Software Technologies, Ltd. November 2014 - Present
Bank of America 2009 - 2011
Triad Financial January 2002 - February 2008
Skills
Information Technology, Linux, Network Security, Information Assurance, Information Security, Data Loss Prevention, Enterprise Network..., Security, Windows, Information Security..., Troubleshooting
Education
Tarrant County College 2012 — 2014
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance
CISD CSR IIITexas Workforce CommissionMarch 2011 - April 2013
Texas Workforce Commission March 2011 - June 2012
DT Credit Corp March 2010 - August 2010
ResCare September 2009 - March 2010
Bank of America November 2008 - June 2009
AT&T February 2000 - November 2008
Tandy Craft September 1999 - January 2000
Olsten Health Services July 1998 - September 1999
CareStaf January 1997 - January 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, microsoft outlook, 10 Key, Typing, Microsoft Publisher, Communication, Organizational..., Outlook
Education
WICHITA FALLS HIGH SCHOOL
High School Diploma
Tarrant County College
Vernon Regional Junior College
Estes Financial Services, Inc. July 2014 - Present
Bank of America June 2013 - July 2014
Citi July 2010 - April 2013
Skills
Organizational..., Event Planning, Strategic Planning, Cash Management, Sales, Phone Etiquette, Email, Scheduling, Customer Service, Banking, Credit, Management, Outlook, Risk Management
Education
Tarrant County College 2007 — 2009
Springtown High School 2003 — 2007
Diploma
Bank of America January 2011 - February 2013
Bank of America January 2007 - January 2011
Skills
Credit, Credit Analysis, Loans, Mortgage Banking, Residential Mortgages, Loan Origination, Refinance, Banking, FHA, Mortgage Servicing, Mortgage Lending, Foreclosures, Credit Reporting, Training, Training Facilitation, FHLMC, FNMA, Development Testing, System Testing
Education
Tarrant County College 2009 — 2012
Associate of Arts (A.A.), General Studies, 3.49
TM Floyd & Company May 2015 - Present
Bank of America March 2003 - April 2015
Verizon/WorldCom/MCI August 1998 - December 2002
Skills
COBOL, SDLC, DB2, Requirements Analysis, Business Requirements, Requirements Gathering, User Acceptance Testing, SQL, JCL, Business Analysis, Software Project..., Software Documentation, ASP.NET, ETL, PMP, Microsoft SQL Server, SSRS, C#, Database Design, Database Administration, Data Mining, Test Automation, Functional Testing, System Testing, .NET, N-tier, Process Improvement, Vendor Management, Software Development, Integration, Mainframe, Databases, SharePoint, Testing, Agile Methodologies, Visual Basic
Education
Tarleton State University 1987 — 1993
Bachelor of Science (BS), CIS
Grand Prairie ISD August 2015 - Present
Texas Office of the Secretary of State July 2001 - Present
Everman Independent School Dst August 2014 - July 2015
Lake Worth ISD July 2013 - June 2014
Lake Worth ISD May 2013 - June 2013
Mansfield ISD April 2013 - June 2013
Mansfield ISD August 2011 - May 2013
University of Texas at Arlington August 2009 - May 2013
Bank of America April 2001 - March 2010
Southlake Carroll ISD March 2001 - May 2001
Skills
Training, Team Leadership, Sales, Budgets, Retail, Banking, Time Management, Finance, Credit, Public Speaking, Investments, Research, Microsoft Office, Community Outreach, Nonprofits, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service
Education
The University of Texas at Arlington 2014 — 2015
Master of Education (M.Ed.), Curriculum and Instruction of Mathematics, 4.0
The University of Texas at Arlington 2009 — 2013
Bachelor of Science in Interdisciplinary Studies Summa Cum Laude, Mid-Level Education Mathematics/Science Teacher Certification
Tarrant County College 2001 — 2011
Associate in Arts 2004, Graduated with Honors
Blaies & Hightower May 2015 - Present
Legal Network April 2015 - April 2015
North Texas Specialty Physicians November 2014 - March 2015
Robert Half Legal October 2014 - November 2014
Legal Network June 2014 - September 2014
Bank of America May 2011 - June 2014
Freelance Legal Secretary/Assistant June 2010 - April 2011
The Cain Law Firm December 2007 - May 2010
Law Offices of James Winegardner January 2006 - November 2007
Skills
Banking, Loans, Mortgage Lending, Mortgage Banking, Credit, Legal Assistants, Civil Litigation, Personal Injury..., Risk Management, Financial Services, Retail Banking, Capital Markets, Financial Risk, Commercial Banking, Credit Analysis, Credit Risk, Relationship Management, Insurance, Finance, Due Diligence, Team Management, Employment Law, Criminal Law, Litigation, Customer Service, Legal Research, Legal Writing, Team Building, Mediation, Management, Training, Commercial Litigation, Legal Documents, Legal Assistance, Family Law, Pleadings, Trials, Depositions, Courts, Personal Injury
Education
Tarrant County College 1997 — 2000
Associate's Degree, Management
DerbySoft March 2013 - Present
GE May 2010 - March 2013
Pegasus Solutions August 2008 - March 2010
Bank of America August 2006 - August 2008
Skills
Unix, Perl, Solaris, Linux, SQL, Oracle, Unix Shell Scripting, Apache, Shell Scripting
Education
Tarleton State University 2002 — 2006
BS, Mathematics
Tarleton State University 2002 — 2005
BS, Computer Science
Bank of America August 2009 - Present
CB Richard Ellis March 2009 - August 2009
Countrywide Home Loans April 2006 - March 2009
Sabre Holdings 1999 - 2004
Corgan Associates 1998 - 1999
Education
Tarrant County College 2003 — 2006
Weatherford College 2003 — 2005
BSN, Nursing
Wells Fargo December 2014 - June 2015
Bank of America February 2010 - February 2014
Texas Christian University September 2009 - December 2009
Dillard's Inc. October 2006 - January 2007
Skills
Data Entry, Budgeting, Data Analysis, Spreadsheets, Report Production, Employee Training, Word Processing, Customer Service, Strategic Planning
Education
The University of Texas at Arlington - College of Business 2010 — 2013
Bachelor of Arts (B.A.), Marketing Concentration
Tarrant County College 2005 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Fidelity Investments 2015 - Present
Fidelity Investments 2012 - 2015
Fidelity Investments 2011 - 2012
Bank of America 2011 - 2011
Academy Sports + Outdoors 2009 - 2011
Michaels Stores, Inc. 2006 - 2009
Skills
Editing, Proofing, Project Management, Drafting, Content Management, Production, Print Production, Print Design, Web Content Management, Web Project Management, Customer Service, Customer Relations, Time Management
Education
University of Texas of the Permian Basin 2013 — 2016
Bachelor of Arts (B.A.), Communication, General
Tarrant County College 2008 — 2013
Associate of Arts (A.A.), Communication, General
OD Cargo LLC January 2014 - Present
Bank of America July 2012 - January 2014
Self employed July 2010 - June 2013
SV Darmstadt 98 June 2008 - October 2009
Skills
Foreclosure Defense, Foreclosures, Legal Research, Legal Documents, Accounting, Customer Service, Legal Compliance, Business Analysis, Business Development, Business Process..., Data Analysis, Data Management, Microsoft Office, Microsoft Excel, Photoshop, Logo Design, Project Management, Portfolio Management, Legal Assistance, Risk Management, Soccer, Team Management, Loans, Due Diligence, Banking
Education
Western Governors University 2013 — 2014
Accounting
Tarrant County College 2011 — 2012
Core Curriculum
Wheeling Jesuit University 2010 — 2011
Accounting
The Pendleton School 2006 — 2007
PennyMac Loan Services, LLC January 2014 - Present
Bank of America April 2012 - November 2013
Bank of America April 2011 - April 2012
Bank of America November 2009 - April 2011
Jam Sports Marketing August 2008 - January 2009
Jam Sports Marketing March 2008 - August 2008
Jam Sports Marketing March 2007 - March 2008
Skills
Microsoft Word, SharePoint, Microsoft Office, AS400 system, Microsoft Excel, SQL, Pivot Tables, Analytical Skills, Project Management, Multi Tasking, Critical Thinking, Organization, Vlookup, Conditional Formatting, Accounts Receivable, PowerPoint, SSRS
Education
Tarrant County College 2004 — 2006
Mansfield Summit High School 2001 — 2004
High School Diploma
Liberty Mutual Insurance June 2014 - Present
Bank of America June 2012 - May 2014
Bank of America May 2008 - June 2012
JPMorgan Chase & Co. November 2006 - May 2008
Skills
•Exceptionally well..., •Proficient with..., •Thorough research and..., •Extensive knowledge..., •Vast comprehension of..., Analysis, Claim, Customer Service, Financial Risk, Insurance, Management, Payments, Problem Solving, Risk Management, Training, Underwriting
Education
The University of Texas at Arlington 2006 — 2011
Bachelor's Degree- Interdisciplinary Studies, Business Law, Business Management, Communication and Culture
Tarrant County College
Associate’s Degree, Business
SEEKING NEW OPPORTUNITIES September 2015 - Present
nextSource March 2015 - September 2015
Bill Fulbright - IT / QA Professional August 2005 - March 2015
Cigniti Technologies September 2014 - September 2014
Virtusa August 2014 - August 2014
Capgemini February 2007 - August 2014
QUIKER QA January 2007 - July 2008
The Home Depot August 2005 - February 2007
Everglades Direct March 2001 - August 2006
Bank of America April 2004 - August 2005
Skills
Testing, User Acceptance Testing, SDLC, Test Planning, Business Analysis, Integration, Business Intelligence, Agile Methodologies, Test Management, System Testing, Requirements Analysis, HP Quality Center, Test Automation, Management, Business Process, Leadership, Project Management, CRM, SQL, Scrum, Software Project..., QTP, Software Documentation, XML, Project Planning, Visio, SOA, Unix, LoadRunner, HP QTP, Banking, Websphere, Performance Testing, Test Strategy, SoapUI, SharePoint, Vendor Management, Insurance, HTML, MySQL, MS Project, Spanish, Pega PRPC, Jazz Guitar, Singing, Keyboards, Consulting, Entertainer, Greek Orthodoxy, Contemplative Orthodoxy
Education
Udemy 2014 — 2015
Java, Ruby, Watir, Cucumber, GIT, Linux
Pega, Inc. 2009 — 2009
Pega Black Belt, Pega Black Belt
Andreas & Andreas NLP Training 1998 — 1999
Train the Trainer Certification, Neuro-Linguistic Programming
NLP Comprehensive 1986 — 1989
Neuro Linguitic Programming - Basic & Master Programmer Certification (6,000 hrs.), Behavior Modification
University of North Texas 1972 — 1974
School of Music, Music Compostion and Theory, 3.85
Tarrant County College 1971 — 1972
Music
The University of Texas at Arlington 1970 — 1970
Music
The University of Texas at Austin 1969 — 1970
psychology
St. Paul's High School 1967 — 1969
Diploma, H.S.
Forest Park High School 1966 — 1967
Match.com April 2015 - Present
Match.com April 2014 - April 2015
Match.com March 2007 - April 2014
Match.com August 2005 - March 2007
Bank of America March 2004 - August 2005
Bank of America March 2000 - September 2003
Skills
Customer Experience, Call Center, Customer Satisfaction, Customer Retention, Credit, Customer Service, Process Improvement, Team Leadership, Analysis, Account Management, Quality Assurance, Management, Data Analysis, Call Centers, Marketing, Vendor Management, Sales, Analytics, Microsoft Excel, Testing, CRM, Training, Security, Mobile Devices, E-commerce, Cross-functional Team...
Education
DeVry University 1999 — 2002
Bachelor of Science, Telecommunications Management
Tarrant County College 1996 — 1999
Ocwen Financial Corporation - US March 2015 - Present
Newbold Advisors December 2014 - February 2015
RBS Citizens June 2013 - December 2013
CMG Financial October 2012 - June 2013
Newbold Advisors 2013 - 2013
Bank of America June 2012 - October 2012
JPMorgan Chase & Co. March 2012 - June 2012
Manual December 2010 - March 2012
Metlife Bank January 2010 - November 2010
Countrywide Plc February 2007 - March 2009
Skills
Underwriting, Appraisals, Risk Analysis, Loan Origination, Legal Compliance, Foreclosures, Foreign Languages, Short Sales, Business Intelligence, Business Analytics, Network Security, Network Administration, CCNA, SQL, Oracle, SAS Programming, Java, Python, C++, Tax Returns, ASP.NET, jQuery, JavaScript, Project Management
Education
The University of Texas at Arlington 2012 — 2015
BS, Information Systems
Tarrant County College 2009 — 2012
Associate of Arts, Business Application
Cendera Funding July 2015 - Present
Pacific Union Financial, LLC November 2014 - July 2015
Bank of America February 2014 - June 2014
Caliber Home Loans February 2012 - February 2014
Prospect Mortgage, LLC July 2011 - February 2012
Overland Mortgage Corporation October 2008 - October 2010
GMAC Mortgage June 2008 - October 2008
Washington Mutual Retail Mortgage Division November 2006 - May 2008
Gateway Church May 2006 - November 2006
First Option Mortgage February 2004 - May 2006
Skills
Loans, FHA, USDA, PowerPoint, Payroll, Mortgage Lending, Loan Origination, Refinance, Mortgage Banking, Credit, First Time Home Buyers, Customer Service, Banking, Residential Mortgages, Marketing, FHA financing, Underwriting, VA loans, Customer Satisfaction, Home Equity Loans, Social Media Marketing, Government Loans, Mortgage Underwriting
Education
Tarrant County College 2000 — 2000
Blue Edge RPO November 2013 - April 2015
Bank of America May 2012 - March 2015
Bank of America February 2010 - May 2012
BancorpSouth January 2009 - February 2010
BBVA Compass June 2006 - August 2007
Texans Credit Union July 2005 - June 2006
Skills
Deposits, Credit Cards, Finance, Loans, Consumer Lending, Retail Banking, Credit, Risk Management, Recruiting, Cross Selling, Hiring, Interviews, Cash Management, Teller Operations, Personal Banking, Sales, Branch Banking, Operational Risk, Cash, Credit Unions, Operational Risk..., Financial Services, Financial Institutions, Banking Relationships, Sourcing, Applicant Tracking..., Leadership, Human Resources, Temporary Placement, Management
Education
Tarrant County College
Stitch Fix April 2014 - Present
WJC November 2012 - Present
Created Woman Magazine February 2013 - Present
Capital One Bank January 2006 - September 2012
Compass Bank January 2005 - January 2006
Bank of America January 2001 - January 2005
Skills
Coaching, Fashion, Leadership, Fashion Shows, Apparel, Customer Service, Sales Management, Social Networking, Team Leadership, Team Building, Management, Training, Marketing, Social Media Marketing, Visual Merchandising, Merchandising, Customer Satisfaction, Event Planning, Personal Shopping, Credit, Employee Training, Hiring, Trend Analysis, Inventory Management, Time Management, Organization, Communication, Personal Style, Leadership Development, Customer Retention, Store Management, Small Business, Trade Shows, Selling, Sales Operations, Marketing Strategy, Recruiting, Fashion Blogging, Banking, Interviews, Blogging, Staff Development, Mens Clothing, Measurements, Trend Following, Sales
Education
Ashworth University 2013 — 2013
Fashion Merchandising
University of Makeup 2013 — 2013
Online Makeup Certification
Fowler Wainwright International Institute of Professional Coaching 2012 — 2012
Certified Professional Life Coach
Tarleton State University 1991 — 1995
Bachelor of Science, Criminal Justice/Pre-Law
Mineral Wells High School 1986 — 1990
Diploma
Bank of America June 2015 - Present
Gerdau Long Steel North America May 2011 - June 2015
Rick's World of Sports August 2005 - June 2011
Skills
Continuous Improvement, Lean Manufacturing, Manufacturing, Process Improvement, Operations Management, Purchasing, Project Management, Production Planning, Microsoft Excel, Logistics, Sales, Time Management, Pricing, Team Leadership, Management
Education
Tarrant County College 2013 — 2014
Associate of Arts (AA), Business Administration and Management, General
Maypearl High School 2001 — 2005
High School Diploma , General Studies
Bank of America 2004 - Present
Bank of America June 2008 - March 2009
Bank of America October 2004 - June 2008
Skills
Loans, Banking, Mortgage Lending, Mortgage Banking, Commercial Banking, Risk Management, Credit Risk, Operational Risk..., Call Centers, Credit, Leadership, Mortgage Servicing, Process Improvement, Technical Communication, Training, Coaching, Project Management
Education
Tarrant County College 2001 — 2002
Associate of Arts (A.A.)
The University of Texas at Arlington 1996 — 1999
Undergraduate Study, English Language and Literature/Letters
Bank of America November 2014 - Present
Macy's July 2013 - November 2014
7-Eleven February 2011 - December 2013
Skills
Retail Sales, Loss Prevention, Store Operations, Store Management, Coaching, Customer Retention, Customer Satisfaction, Customer Service, Sales, Leadership, Strategic Planning, Team Building, Time Management, Training
Education
Tarrant County College 2013 — 2015
Nursing, Perioperative/Operating Room and Surgical Nurse/Nursing
AAA Texas March 2014 - Present
Bank of America July 2011 - November 2012
Kroger October 2006 - July 2011
Skills
Customer Service, Sales, Access, Customer Satisfaction, Team Building, Training, Finance, Outlook, Leadership, Time Management, Retail, Customer Experience
Education
Tarrant County College 2013 — 2016
Associate's degree, Business Administration and Management, General, 3.00
Lamar High School 2005 — 2009
HS, High School Diploma, 3.00
North Texas Specialty Physicians March 2014 - Present
Express Scripts January 2012 - March 2014
U-Haul International, Inc. September 2006 - January 2012
Bank of America September 2004 - September 2006
Skills
Human Resources, Employee Relations, Onboarding, HRIS, New Hire Orientations, Benefits Administration, Recruiting, Employee Benefits, HR Policies, Talent Acquisition, Performance Management, FMLA, PeopleSoft, Applicant Tracking..., Employee Engagement, Talent Management, Personnel Management, Interviews, Payroll, Healthcare, Microsoft Excel, Microsoft Word, Outlook, Customer Service
Education
Texas Woman's University 2011 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Tarrant County College 2008 — 2011
Associate of Arts (A.A.), Fine/Studio Arts, General
Bank of America January 2012 - Present
Infassure October 2008 - April 2009
Telecommunication September 1990 - April 2009
RadioShack June 2004 - April 2007
Skills
Project Management, Telephony, Logistics, Field Installation, OSP Engineering, Research, Quality Assurance, affiant, Troubleshooting, Provisioning, Hardware Installation, Utility Mapping, Banking, Document Management
Education
Tarrant County College 2002 — 2004
N/A, Civil Engineering
Chaffey College 1995 — 1997
n/a, Business Management
Tarrant County College
Civil Engineering
Bank of America March 2010 - Present
Skills
Microsoft Office, Mortgage Banking, Residential Mortgages, Customer Service, Microsoft Word, Risk Management, Loans, Training, Research, Sales, Leadership, Process Improvement
Education
Tarrant County College
Associate's degree, Psychology
Temple High School
Bank of America April 2013 - Present
Bank of America September 2009 - April 2013
Bank of America October 2008 - September 2009
Bank of America December 2005 - October 2008
Bank of America September 2001 - December 2005
Bank of America June 1988 - September 2001
Skills
Check 21, Image Processing, Call Centers, Call Center..., Relationship Management, Product Management, Project Planning, Item Processing, Supervisory Skills, Process Improvement
Education
Tarrant County College
University of North Texas
Capital One August 2009 - October 2013
Bank of America June 2005 - July 2009
Skills
Banking, Credit, Loans, Financial Services, Portfolio Management, Mortgage Lending, Risk Management, Relationship Management, Financial Analysis, Credit Cards, Commercial Banking, Financial Risk, Finance, Financial Modeling, Mortgage Banking, Small Business Lending, Loan Origination, Retail Banking
Education
Tarrant County College
Robert Half Finance & Accounting April 2014 - Present
Advance Shredding May 2004 - March 2014
MetLife Inc. March 2012 - July 2013
MetLife Inc. April 2010 - March 2012
Tarrant County College September 2009 - June 2010
Sterling Bank February 2008 - May 2009
First Horizon August 2006 - February 2008
Bank of America August 2005 - August 2006
Skills
Credit Analysis, Banking, Loans, Mortgage Lending, Customer Service, Microsoft Excel, Microsoft Word, Accounting, Instructor-led Training, Business Process..., Data Analysis, Team Building, Time Management, Business Analysis, Relationship Management, Retail Banking, Analysis, Financial Services, Call Centers, Coaching, Training, Microsoft Office, PowerPoint, Management, Access, Outlook, Quality Assurance, Leadership, Process Improvement, Auditing, Software Documentation, Internal Audit, Lotus Notes, Spreadsheets, Fundraising, Employee Training, Financial Analysis, Finance, Sales, CRM
Education
Crowley high school
Crowley high school
The University of Texas at Arlington 2004 — 2009
Bachelor's Degree, Accounting
Harvard Manage Mentor 2012 — 2013
Meeting Management
Texas Christian University 2009 — 2010
Geology, Energy Management and Systems Technology/Technician
Tarrant County College 2004 — 2007
Associates of Arts, Business
Bank of America 2010 - 2013
Aerotek/Bank of America December 2009 - July 2010
Bibby Financial Services SW November 1998 - February 2009
Lomas Mortgage USA / Affiliated Computer Services June 1988 - November 1998
Skills
Credit Risk, Portfolio Management, Mortgage Underwriting, Loans, Factoring, Finance, Accounts Receivable, Customer Service
Education
Tarrant County College 2008 — 2009
Sam Houston High School 1976 — 1978
Diploma, General Studies
The Designer's Rack April 2014 - Present
Premiere Promotions October 2010 - Present
Competition Clutch, Inc July 2008 - September 2010
Boral Bricks, Inc February 2006 - February 2008
Bank of America January 2005 - February 2006
Skills
Customer Service, Customer Retention, Management, Trade Shows, Sales, Brand Awareness, Microsoft Office, Microsoft Word, Microsoft Excel, Event Planning, Marketing, Social Media Marketing, Social Media, Fashion, Social Networking, New Business Development, Facebook, Advertising
Education
Tarrant County College 2012 — 2014
Associates, Registered Nurse
Bank of America November 2014 - Present
Randstad 2012 - November 2014
Rios Interiors Inc. August 2012 - November 2012
BBVA Compass February 2008 - October 2011
Skills
Microsoft Excel, Data Entry, Access, QuickBooks, Peachtree
Education
The University of Texas at Arlington 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Tarrant County College 2004 — 2008
Associate's degree, Accounting
Gordon Isd School July 2013 - Present
JetVue LLC August 2011 - Present
Bank of America March 2009 - August 2011
FNB of Granbury August 2007 - December 2009
Skills
Marketing, Management, Customer Service, Customer Satisfaction, Market Planning, Portfolio Management, Marketing Communications, Advertising, Marketing Strategy, Social Media Marketing, Digital Marketing, Email Marketing, Microsoft Office, Invoicing, Outlook, Access, Microsoft Excel, Customer Experience, Microsoft Word, Office Management, CRM, Event Planning, Leadership, Social Media, Social Networking, Sales, PowerPoint, Team Building, Time Management, Account Management, New Business Development, Banking, Accounting, Research, Financial Analysis, Business Planning, Entrepreneurship, Process Improvement
Education
Tarleton State University 2007 — 2009
Bachelor's degree, Interdisciplinary Business
Texas State University-San Marcos 2006 — 2007
Bachelor's degree, Accounting
Seeking a new opportunity Communications ManagerBank of AmericaApril 1992 - November 2014
Bank of America March 2010 - July 2010
Bank of America July 2002 - February 2010
Skills
Green Belt, Business Process..., Six Sigma, Call Center, Cross-functional Team..., Financial Services, Customer Experience, Credit Cards, Process Improvement, Banking, Leadership, Call Centers, Software Documentation, Risk Management, Management, Project Portfolio..., Relationship Management, Analysis, Retail Banking, Analytics, Program Management, Strategy, Credit, Business Analysis, Change Management
Education
Tarrant County College 1989 — 1991
Legal Assistant
Port Townsend High School
EMG Creative Solutions April 2015 - Present
First Command Financial Services October 2014 - November 2014
Nationstar Mortgage August 2014 - September 2014
Flight Safety, International July 2013 - July 2014
Bank of America November 2012 - June 2013
Think Finance July 2012 - October 2012
Bank of America November 2010 - October 2011
Broadvox June 2010 - October 2010
Pro Bono February 2010 - March 2010
Parents Are Listening Services, Inc. June 2009 - July 2009
Skills
Adobe Creative Suite, RoboHelp, SnagIt, Adobe LiveCycle Designer, Captivate, Scrum, Scripting, SAP, Dreamweaver, Microsoft Excel, Visio, FrameMaker, MadCap Flare, ITIL, Technical Writing, Project Management, Training, Editing, Online Help, Proposal Writing, Technical Documentation, Testing, Adobe Acrobat, SDLC, Technical Recruiting
Education
The University of Texas at Arlington 1981 — 1991
English
Tarrant County College
Communications
Citi October 2013 - Present
Citi May 2011 - October 2013
Citibank / Mobile Banking eBusiness April 2010 - May 2011
Randstad May 2009 - October 2009
Fifth Third Bank December 2007 - November 2008
Bank of America April 1997 - February 2007
MBNA April 1997 - July 2005
Skills
User Acceptance Testing, SDLC, Banking, Credit Cards, Requirements Analysis, Project Management, Testing, Software Documentation, MS Project, Business Analysis, PMO, Software Development, Management, Vendor Management, Mobile Applications, IBM AIX, Red Hat Linux, Release Management, Systems Engineering
Education
Tarrant County College 1990 — 1992
Information Technology
University of Arkansas 1984 — 1987
Business
Bank of America December 2010 - Present
Adjility Consulting May 2009 - December 2010
CSR February 2007 - November 2008
Carestream Health (formerly Eastman Kodak) 2000 - 2007
Kodak Health Imaging 2000 - 2007
US Navy December 1988 - October 1994
Skills
Quality Assurance, Test Planning, Software Quality..., Test Management, Testing
Education
WGU Texas 2012 — 2015
Bachelor of Science (BS), IT
Tarrant County College 1996 — 1998
Associate of Arts (AA)
Bank of America July 2009 - Present
Countrywide October 2005 - July 2009
Countrywide Financial Corporation 2005 - 2008
ISI October 2003 - September 2005
Affinion June 2000 - October 2003
P.A.S. Financial Group September 1983 - May 2000
PAS Financial Group 1987 - 2000
Education
Tarrant County College
Bank of America June 2005 - Present
Skills
Customer Service, Risk Management, Cash Management, Credit Risk, Financial Risk, Banking, Financial Analysis, Mortgage Lending, Credit, Finance, Loans
Education
Tarrant County College
Dallas Sidekicks May 2012 - Present
Bank of America August 2005 - Present
Toastmasters International 2011 - 2011
Toastmasters International 2011 - 2011
Toastmasters International 2011 - 2011
LandSafe July 2008 - September 2010
Countrywide August 2005 - September 2010
Macromedia 2000 - 2002
US Army 1988 - 1990
Skills
Visio, Project Management, SharePoint, SDLC, Training, Process Improvement, Management, Team Building, Business Analysis, Leadership, Customer Service, Project Planning, Vendor Management, Access, Software Documentation, Team Leadership, Program Management, Data Analysis, Analysis
Education
Tarrant County College 1987 — 1988
History and Polticial Science
Bank of America June 2005 - Present
Bank of America September 1999 - June 2005
Bank of America/Nations Bank July 1997 - August 1999
Skills
Banking, Goal Oriented, Leadership, Service Delivery, Coaching Staff, Consumer Lending, Coaching, Management, Retail Banking
Education
Tarrant County College 1990 — 1993
Business Administration and Management, General
Mansfield High School 1986 — 1990
3.97 GPA
Bank of America November 2009 - Present
Bank of America November 2009 - March 2011
JPMorganChase April 2006 - October 2008
Skills
Banking, User Acceptance Testing, Credit, SDLC, Mortgage Lending, Quality Center, Loans, Business Analysis, Call Centers, Risk Management, Mortgage Banking, Retail Banking, Credit Cards, Process Improvement, Quality Assurance, Loan Servicing, FHA, Underwriting, Default
Education
University of North Texas 2011 — 2014
Bachelor of Arts (BA), Sociology
Tarrant County College 1999 — 2010
Bachelor of Applied Science (B.A.Sc.)
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - Present
Bank of America November 2011 - August 2012
Emergency Medical Services Corporation May 2011 - July 2011
Fidelity Information Services August 2010 - April 2011
Fidelity Information Services July 2010 - August 2010
Kaiser Permanente 2005 - February 2010
Kaiser Permanente 2004 - 2005
Kaiser Permanente 2004 - 2004
Self Employed 2002 - 2004
Chrome Specialties 1997 - 2002
Skills
.NET, Business Intelligence, Microsoft SQL Server, Databases, Agile Methodologies, SDLC, SQL
Education
Tarrant County College
Associate of Arts, Computer Science
2006Countrywide Bank (now Bank of America) September 2009 - Present
Bank of America August 2006 - September 2009
Countrywide Bank August 2006 - September 2009
Summit Bank (now Frost Bank) September 2001 - August 2006
Overton Bank and Trust (now Frost Bank) October 1982 - February 1999
Education
Tarrant County College 1967 — 1970
Psychology, Business
Arlington Heights High School 1965 — 1967
Bank of America May 2007 - November 2008
Education
Tarrant County College
Management Development/Computer Science
Bank of America July 2012 - Present
Citi January 2010 - July 2012
JPMorgan Chase March 2009 - January 2010
Citi January 2007 - March 2009
Citigroup- Credit Card Operations December 2002 - January 2007
Citigroup- Credit Card Operations July 1997 - December 2002
Skills
Leadership, Management, Call Centers, Change Management, Training, Team Building, Forecasting, Strategic Planning, Business Process..., Coaching, Business Development, Strategy, Budgets, Banking, Strategic Partnerships, Customer Service, Sales, Credit, Customer Retention, Process Improvement
Education
Tarrant County College 1999 — 2000
N/A, Continuous education
Bank of America April 2014 - Present
Bank of America May 2009 - April 2014
Bank of America October 2007 - May 2009
Bank of America June 2005 - October 2007
Bank of America January 2004 - June 2005
Bank of America July 2001 - January 2004
Sandford Internet Services March 2000 - June 2001
Electronic Data Systems June 1994 - March 2000
Skills
Information Security, Incident Response, Information Assurance, PCI DSS, Information Technology, Payment Industry, Vulnerability Assessment, CISSP, CISA, Security Audits, Network Security, Data Security, Security, Computer Security, Application Security, Disaster Recovery, Vulnerability Management, IT Audit, ISO 27001, Information Security..., Business Continuity, Firewalls, VPN, Security Awareness, IDS, Penetration Testing
Education
Tarleton State University 1985 — 1990
Bachelors of Arts, History
Center for Multicultural Studies 1990 — 1990
Foriegn Studies, Language, History
David Kohm & Associates August 2011 - January 2012
AT&T January 2007 - June 2010
Bank of America January 2005 - January 2007
Skills
Communicaitons, Microsoft Word, PowerPoint, Excel, Lexis, Westlaw
Education
Texas Wesleyan University 2012 — 2014
Bachelor of Science (BS), Legal Studies, General, 3.0
Tarrant County College 2009 — 2012
Associate of Arts and Sciences (AAS), Paralegal Studies, 3.5
Bank of America April 2008 - Present
Colonial Savings May 1998 - April 2008
Skills
Loan Servicing
Education
Hill College, Cleburne, TX 1994 — 1998
Information Systems, Business Administration, Management and Operations
Tarrant County College 1992 — 1994
Associate's degree
Bank of America October 2014 - Present
Young Living Essential Oils September 2013 - Present
Bank of America January 2012 - October 2014
Sylvan Learning Center January 2006 - June 2009
CVS/pharmacy June 2002 - January 2006
Winn-Dixie April 1997 - June 2002
Skills
Teaching, Public Speaking, Microsoft Word, Curriculum Design, Policy Analysis, Customer Service, Account Reconciliation, Inventory Management, File Management, Accounting, Content Management, Assets Recovery, Facebook, Social Media, Sales, Team Building, Training, Program Management, Management, Coaching, Nonprofits
Education
Texas A&M University-Commerce 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of North Texas 2006 — 2008
Bachelor of Science (B.S.), Interdisciplinary Studies, 4 to 8
Tarrant County College 1998 — 2005
Associate's degree, General Studies
Bank of America October 2012 - Present
Bank of America Home Loans September 2008 - October 2012
Bank of America June 2006 - September 2008
Countrywide KB Home Loans 2000 - 2006
Skills
Loss Mitigation, Default, Mortgage Lending, Loans, Mortgage Banking, FHA, Mortgage Servicing, Loan Servicing, Foreclosures, REO, Banking, Credit Analysis
Education
Tarrant County College 2013 — 2015
Accounting and Finance
Goldman Sachs December 2011 - Present
Goldman Sachs March 2010 - December 2011
Goldman Sachs December 2008 - March 2010
Bank of America January 2008 - December 2008
Bank of America February 2005 - January 2008
Skills
Process Improvement, Financial Analysis, Operations Management, Team Leadership, Client Relations, Cash Management, Cost Control, P&L Management, Asset Management, Risk Assessment, Communication, Reporting & Analysis, Research, Business Strategy, Portfolio Management, Credit
Education
The University of Texas at Arlington - College of Business 2006 — 2008
Bachelor, Business/Finance
Tarrant County College 2004 — 2006
Associate’s Degree
Wells Fargo December 2013 - Present
Green Tree Servicing June 2012 - September 2013
Bank of America January 2010 - June 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media
Education
Tarrant County College
Bank of America October 2014 - Present
Bank of America April 2012 - October 2014
Arlington ISD August 2011 - April 2012
Pier 1 Imports May 2011 - April 2012
Skills
Customer Service, Microsoft Office, Banking, Management, Financial Analysis, Risk Management, Credit, Loans, Finance, Project Management, Microsoft Word, Strategic Planning
Education
West Virginia University 2008 — 2010
Bachelor of Arts (B.A.), International/Global Studies, 3.9
Tarrant County College 2006 — 2008
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.5
Journey's Yoga July 2014 - Present
Creative Memories August 2010 - October 2013
Bank of America August 2008 - August 2010
Merrill Lynch August 2007 - August 2008
Skills
Social Media Marketing, Social Media, Nonprofits, Microsoft Office, Event Planning, Customer Service, Fundraising, Project Management, Social Networking, Public Speaking, Marketing, Email Marketing, Leadership, Management, Sales, Training
Education
University of North Texas 2014 — 2016
Bachelor of Science (BS), Integrative Studies, 3.5/4.0 GPA
Tarrant County College 2009 — 2011
Associate of Arts (A.A.), General Studies, 3.67/4.0 GPA
Bank of America April 2010 - Present
Movie Tavern March 2012 - July 2012
Show Me Your Fajitas July 2011 - March 2012
Birdville ISD July 2009 - May 2010
American Eagle Outfitters August 2008 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Strategic Planning, Editing
Education
Richland High School 2006 — 2010
Richland Senior High School
Tarrant County College
Marketing
Sphar Productions May 1984 - Present
Dlynn's Designs May 1979 - Present
Texas State Technical College December 1995 - March 2013
Hillcrest Baptist Medical Center May 1983 - November 1985
Bank of America January 1979 - December 1979
Skills
Photography, Photoshop, Graphic Design, Image Manipulation, Adobe Creative Suite, Digital Photography, Illustrator, InDesign, Art Direction, Image Editing, Web Design, Art, Logo Design, Lightroom, Mac, Associate Video Producer, Non-linear Editing, Storyboarding, 3D visualization, Project Management, Software Project..., Whole Foods, Nutrition, Healing Gardens, Jin Shin Jyutsu, Herbal Remedies
Education
Texas State Technical College Waco 1981 — 1983
Associate of Applied Science, Audio Visual Production
Tarrant County College 1977 — 1978
Psychology
Neighborhood Convenience LLC September 2012 - Present
BSI Financial Services Inc November 2014 - May 2015
PennyMac Loan Services, LLC July 2014 - November 2014
BSI Financial Services Inc October 2013 - July 2014
Bank of America April 2013 - September 2013
Bank of America October 2011 - April 2013
Bank of America June 2010 - October 2011
Green Tree Servicing January 2010 - May 2010
First American Financial Corporation September 2008 - January 2010
Skills
Mortgage Lending, Loan Servicing, Mortgage Servicing, Mortgage Banking, Foreclosures, Loss Mitigation, Loan Origination, Credit Analysis, FNMA, FHLMC, FHA, Residential Mortgages, Mortgage Underwriting, Process Management, Portfolio Management, Financial Analysis, Risk Management, Microsoft SQL Server, Microsoft Access, Microsoft Excel, Microsoft Word, VBA, Turbo C++, Gap Analysis, Software Development..., Scrum, Agile & Waterfall..., Visio, Business Analysis, Business Partner Support, Offshore Outsourcing, Offshore Management, Third Party Vendor..., Real Estate, REO, Access, SharePoint, InfoPath, sharepoint designer, FrontPage, Dreamweaver, USDA Rural Housing, Loan Modifications, Vendor Management, HAMP, Credit, Refinance, Financial Services, Process Improvement, SDLC
Education
Tarrant County College 2009 — 2014
Associate's Degree, Computer Information Systems
Spring Woods High School 2007 — 2007
High School
Bank of America October 2014 - Present
Bank of America November 2013 - October 2014
Bank of America June 2011 - November 2013
Bank of America November 2009 - June 2011
Fidelity Investments September 2008 - September 2009
Fidelity Investments April 2006 - September 2008
Skills
Risk Management, Leadership, Process Improvement, Project Management, Finance, Banking, Management, Training, Change Management, Financial Risk, Organizational..., Default, Analysis, Mortgage Servicing, Loan Servicing, Retirement Savings, Retirement Planning, Conflict Resolution, Communication Skills, UAT coordination, Workflow Management, Six Sigma, Mortgage Banking, Third Party Vendor..., Foreclosures, Solution Selling, Requirements Analysis, Business Integration, Capacity Planning, Strategic Planning, Business Strategy, Cross-functional Team..., Vendor Management, Business Analysis, Portfolio Management, Integration, Credit
Education
The George Washington University 2015 — 2018
Master of Business Administration (MBA)
The University of Texas at Arlington
Bachelor of Science (BS)
Tarrant County College
Associate of Arts (AA)
Q2ebanking December 2013 - Present
Q2ebanking July 2013 - December 2013
Bank of America 2012 - July 2013
Bank of America 2011 - 2011
Bank of America 2010 - 2011
Bank of America February 2010 - June 2010
Bank of America 2009 - 2010
Bank of America 2009 - 2009
Bank of America 2008 - 2009
Bank of America 2006 - 2008
Skills
Leadership, Management, Project Management, Risk Management, Strategy, Portfolio Management, Vendor Management, Banking, Call Centers, Loans, Loan Servicing, Integration, Training, Customer Service, Business Analysis, Business Process..., Executive Management, Foreclosures, Short Sales, Investors, Operations Management, Employee Training, Negotiation, Visio, Management Consulting, Team Management, Analytics, Competitive Analysis, Training Delivery, Communication, Compliance, Escalation Resolution, Escalations Management, New Business Development, Operational Risk, Key Performance..., Hospitality Management, Hospitality Industry, Telecommunications, Disaster Recovery, Product Development, Leadership Development, Strategic Planning, Consulting, Microsoft Word, Process Improvement, Finance
Education
Tarrant County College 2000 — 2001
HG Litigation Services November 2010 - February 2015
Bank of America September 2009 - November 2010
Redsky, Land, LLC June 2008 - December 2008
Judge Fite Century 21 Real Estate Corp March 2006 - March 2007
IBM Corporation April 2000 - November 2005
Digital Equipment Corporation February 1985 - March 1996
Skills
Account Management, Contract Negotiation, Document Review, Customer Service, Negotiation, Legal Assistance, Document Management, New Business Development, Sales, Legal Research, Litigation, Outlook, Trials, Microsoft Excel, Legal Writing, Customer Satisfaction, Microsoft Office, Analysis, Management, Leadership, Litigation Support, Civil Litigation, CRM, Public Speaking
Education
Leonard Hawes Real Estate 1996 — 1996
Realtor, Realtor License
Tarrant County College 1975 — 1977
Law
Bank of America May 2013 - July 2015
Staffmark November 2012 - May 2013
PeopleLogics May 2012 - November 2012
New Breed Logistics, Supply May 2011 - May 2012
Charter Communications June 2002 - May 2011
Skills
Access, Data Analysis, SQL, Analysis, Project Management, Process Improvement, Troubleshooting, Oracle, Databases, SharePoint Designer, SSIS, Microsoft SQL Server, SharePoint, Business Objects, Forecasting, Database Administration, MS Project, Training, Software Documentation, Leadership, Quality Assurance, Inventory Management, Statistics, Documentation, Excel, Visual Basic, Visual Studio, C#, C++, Oracle SQL, VBA, Business Analysis, Microsoft Word, Programming, Business Intelligence, Database Design, PL/SQL, Testing, Telecommunications, Microsoft Excel, Microsoft Project, Private Investigations
Education
Tarrant County College 2008 — 2012
Cert Database Programming, Database Programming
TherapySync February 2013 - Present
Oxford International November 2011 - November 2012
Bank of America December 2008 - November 2011
Education
Tarrant County College
D & G assembly July 2014 - Present
Heartland Automotive Services January 2011 - July 2014
Affirmative Insurance February 2010 - January 2011
Bank of America November 2005 - February 2010
Skills
Customer Service, Staff Training, Billing, Invoicing, Shipping/receiving, Customer Satisfaction, Contact Center..., Inventory Management, Distribution Center..., Profit, Merchandising, Customer Retention, Sales Management, PowerPoint, Microsoft Excel, Coaching, Leadership, Sales, Time Management, Team Building, Training
Education
Tarrant County College 1992 — 1993
Associate's degree, English 1, Computer science.
Temple high school
High school, Higher Education/Higher Education Administration, High school
none August 2012 - Present
Bank of America 2009 - 2011
Skills
Customer Service, Dentrix, Dental Assisting
Education
NDS Dental 2012 — 2012
Diploma, Dental Assisting/Assistant
Tarrant County College 2008 — 2010
Ft worth community credit union 2012 - Present
Members Credit Union 2000 - 2001
EECU 1983 - 1999
Navy Federal Credit Union 1980 - 1983
Bank of America 1977 - 1980
Ocean State Bank 1979 - 1979
Quality Inn Surfside 1973 - 1974
Sears Roebuck 1971 - 1972
Tom Sawyer Paint Co 1970 - 1971
Pearl Harbor Naval Shipyard & IMF 1969 - 1970
Skills
Banking, Credit, Retail Banking, Loans, Commercial Banking
Education
CUNA 1996 — 1998
None..., Credit union
Tarrant County College 1995 — 1996
No, Business
Odessa High School 1961 — 1964
Graduate, Business
Arlington ISD April 2013 - July 2013
Bank of America 2005 - 2006
First American Title May 2001 - March 2004
Skills
Data Entry, Spanish-English, Office Operations
Education
Tarrant County College 2012 — 2012
CoreLogic November 2014 - Present
QBE North America May 2013 - February 2014
Bank of America December 2010 - May 2013
Bank of America Home Loans December 2006 - December 2010
Skills
Mortgage Banking, Mortgage Lending, Loans, Banking, Mortgage Servicing, Loss Mitigation, FHA, Loan Servicing, Customer Service..., Customer Service..., Mortgage Underwriting, Management, Portfolio Management, Insurance, Risk Management, Call Centers, Underwriting
Education
Diamond Hill Jarvis H.S 2001 — 2005
3.0
Tarrant County College
Bank of America February 2012 - Present
Bank of America June 2010 - February 2012
Mytime Women Fitness November 2003 - November 2009
Skills
Banking, Customer Service, Loans, Sales, Credit, Mortgage Lending, Loan Servicing, Loan Auditing, SharePoint, Microsoft Excel, Risk Management, Cash Management, Mortgage Banking, Credit Cards, Leadership, Cross Selling, Outlook, Customer Satisfaction, Microsoft Office, Volunteering
Education
University of North Texas 1999 — 2001
Bachelor of Science (B.S.), Human Development and Family Studies, General
Tarrant County College 1997 — 1999
Associate's degree, Child Development
Research In Motions 2011 - 2011
Bank of America 2010 - 2011
Sprint/Nextel 2007 - 2010
Fidelity Investments 2007 - 2008
US Department of Homeland Security 2005 - 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Sales Presentations, Sales Management, Direct Sales, Direct Marketing, Customer Service, Customer Retention, Customer Satisfaction, Team Leadership, Team Building, Technical Support, Technology, Information Technology, Consulting, Round Tables, Project Management, Up-selling, Finance, Money Management, Software Escrow, Loan Servicing, Loan Modifications, Homeland Security, Home Equity Loans, Loan Origination, Blackberry Enterprise..., Blackberry OS, Blackberry applications, Mortgage Banking, Banking Software
Education
The University of Texas at Arlington 2013 — 2014
Bachelor of Business Administration (B.B.A.), Finance, General, Junior
Tarrant County College 2012 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Bank of America April 2014 - Present
CoreLogic June 2012 - February 2013
Saxon Mortgage January 2011 - May 2012
Education
Tarrant County College
Criminal Justice and Corrections
Bank of America February 2014 - Present
Haslet Fire Department February 2013 - October 2014
Education
University of North Texas 2014 — 2017
Crisis/Emergency/Disaster Management
Tarrant County College 2011 — 2013
Associate's degree, Fire Science/Fire-fighting
Green Tree Servicing July 2013 - Present
Bank of America November 2009 - March 2013
Skills
Claims Handling
Education
Tarrant County College 1995 — 2000
Business/Commerce, General