Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bank of America Salaries. You can even request information on how much does Bank of America pay if you want to. Learn about salaries, pros and cons of working for Bank of America directly from the past employees.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Aardvark Building Services February 2013 - Present
CCC LLC July 2012 - November 2012
DT Outsourcing, Inc. 2006 - 2012
Bank of America 2001 - 2005
Skills
Accounting, General Ledger, Account Reconciliation, Accounts Payable, QuickBooks, Accounts Receivable, Bookkeeping, Financial Reporting, Journal Entries, Financial Accounting, Tax, Financial Statements, Customer Service, Management, Leadership, Sales
Education
American InterContinental University 2011 — 2013
Bachelor of Science (B.S.), Criminal Justice and Corrections
Austin Community College
Xerox -State & Local Solutions April 2014 - Present
Xerox December 1998 - May 2013
Albertsons June 1996 - December 1998
Bank of America August 1988 - June 1996
Skills
Customer Satisfaction, Operations Management, Product Development, Software Project..., PMP, Call Center, Cross-functional Team..., Change Management, Six Sigma, Call Centers, Business Process..., Outsourcing, Vendor Management, CRM, Service Delivery, Process Improvement
Education
American Military University
MBA, Information Technology Project Management
California State University Bakersfield 2000 — 2001
School Finance Officer Certificate, Finance, General
California State University-Fullerton 1988 — 1993
Bachelor of Business Administration (B.B.A.), Operations Management and Supervision
California State University Bakersfield
Bank of America May 2015 - Present
Best Buy November 2007 - Present
Victoria's Secret September 2012 - May 2015
Best Buy May 2011 - September 2012
The Home Depot August 2001 - June 2005
EXPRESS February 1999 - July 2002
Skills
Leadership Development, Merchandising, Profit, Big Box, Store Management, Multi-Unit Management, Shrinkage, Multi-unit, Loss Prevention, Shrink Management, New Store Openings, Associate Development, Store Operations, Retail, Inventory Management, Visual Merchandising, Training, Customer Service, Driving Results, Retail Sales, Team Building, Inventory Control, Customer Satisfaction, Sales, Hiring, Employee Training, Leadership, Operations Management, Time Management, Sales Management, Planograms, Customer Experience, Customer Retention, Multi-Unit, Management, Recruiting, P, Sales Operations, Coaching, Team Leadership, Microsoft Office, People Development, POS
Education
American International College
Registered Nursing/Registered Nurse
Springfield College
Health Science
Hankin & Hankin May 2015 - Present
Dealertrack Technologies June 2014 - April 2015
Bank of America 2012 - 2013
Skills
Process Improvement
Education
American Musical and Dramatic Academy 1998 — 2000
North Park University 1992 — 1994
Bachelor of Arts (B.A.), Organizational Management
University of Wisconsin-Stevens Point 1986 — 1988
Urban Forestry
J.P. Morgan May 2012 - Present
Concordia Bank & Trust 2011 - 2012
Bank of America 2007 - 2011
Town of Huntersville 2007 - 2011
FBI 2005 - 2007
United States Marine Corps 1992 - 2007
Defense Intelligence Agency 2002 - 2005
Skills
Intelligence, Analysis, Program Management, Leadership, Management, Military, Security Clearance, Military Operations, Military Experience, Command, Government, National Security, Policy, International Relations, Security, Operational Planning, Force Protection, Emergency Management, Physical Security, Intelligence Analysis, Risk Management, Team Leadership, Security Management, Security Operations, Leadership Development, Policy Analysis, Public Speaking
Education
American Military University 2000 — 2004
Master of Arts (M.A.), National Security and Intelligence
Norwich University 1991 — 1993
Bachelor of Arts (B.A.), History
Judson High School
General, General
U.S. Department of State 2014 - Present
U.S. Department of State 2010 - 2012
Bank of America 2007 - 2010
Community Bank (Bank of America, NA) 2004 - 2006
Community Bank (Bank of America, NA) 2002 - 2004
Compass Bank 1999 - 2002
Skills
Human Resources, Banking, Teller Operations, Operations Management, Couriers, Government, Security Clearance, Customer Service, Loan Servicing, Recruiting, Military, Sales, DoD, Policy, Leadership, Management, Training, Program Management, Microsoft Word, Microsoft Office
Education
American Military University 2014 — 2017
Bachelor's Degree, Business Administration, Human Resources Management
American Military University 2014 — 2015
Certificate, Human Resources Management, 4.0
Joint Military Attaché School Spouse Course
Diploma, Defense Intelligence Agency, Distinguished Graduate
Augusta State University 2007 — 2009
Certificate, Medical Billing & Coding
Sun Coast Resources, Inc. May 2012 - Present
Texas Gulf Bank, N.A. August 2010 - May 2012
Bank of America 2007 - 2010
Encore Bank, N.A. 2003 - 2007
Washington Mutual Bank 2001 - 2003
Skills
Oil & Gas Industry, SAP, Microsoft Office, Customer Service, Inventory Management, Accounts Payable, Accounts Receivable, Data Entry, Project Management, Time Management, Credit, Loans, Banking, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, 10 Key, Mortgage Lending, Analysis, Energy, Mortgage Banking, Loan Origination
Education
American Public University
Bachelor of Science (B.S.), Environmental Science
Dickinson High School
Bank of America December 2008 - July 2013
Home Helpers October 2007 - November 2008
Norfolk Public Schools September 1999 - May 2005
NYC Department of Education September 1995 - February 1997
Skills
Microsoft Word, Data Entry, Telephone Skills, Microsoft Office, Microsoft Excel, PowerPoint, Proofreading, Copying, Job Scanning, Keyboard Skills, Teaching, Leadership, Cpr Certified, Computers, Product Development, Product Marketing, Product Promotion, Financial Reporting, Financial Analysis, Accounting, Account Management
Education
Dawn Career Institute Inc 2010 — 2011
Certified Medical Assistant, Medical/Clinical Assistant, 3.89
American InterContinental University 2003 — 2005
Educational/Instructional Technology, Curriculum Design
CUNY York College 1991 — 1994
Bachelor of Business Administration (BBA), Business Administration and Management, General, Marketing
Queensborough Community College 1989 — 1991
Associate of Science (AS), Business Administration and Management, General, Accounting
Jamaica High School 1985 — 1988
High School Diploma
Bank of America June 2010 - Present
Skills
Banking, Credit, Retail Banking, Credit Analysis, Consumer Lending, Credit Risk, Risk Management, Internal Communications, Digital Design, Project Management, Logo Design, SharePoint, Associate Engagement, Visual Communication, Credit Cards, Photoshop, Leadership, Training, Newsletters, Customer Service, Management
Education
American InterContinental University 2006 — 2007
Bachelor's Degree, Graphic Design, 4.0
American InterContinental University 2005 — 2006
Associate's Degree, Business Administration and Management, General, 3.92
Garfield High School 1993 — 1997
Randstad August 2014 - Present
America's Tax Office January 2013 - August 2014
Randstad October 2013 - March 2014
Self-Employed January 2010 - October 2012
Estes-Express Lines September 2007 - December 2009
Bank of America February 2007 - August 2008
First Plus Tax and Financial Services, Inc. January 1999 - November 2006
Skills
Marketing, Accounting, Management, Microsoft Office, Sales, Leadership, New Business Development, Strategy, Team Building, Budgets, Customer Service, Strategic Planning, Public Speaking, Entrepreneurship, PowerPoint, Event Planning, Microsoft Excel
Education
American InterContinental University 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General, 3.38
Averett University 1997 — 2008
Bachelor's degree, Business Administration and Management, General, 3.3485
Commonwealth College (Bryant and Stratton College) 1994 — 1995
Associates of Applied Science, Accounting, 3.75
Element Funding March 2015 - Present
Wells Fargo Home Mortgage February 2014 - March 2015
Wells Fargo Home Mortgage January 2004 - January 2014
Wells Fargo Home Mortgage June 2002 - January 2004
Bank of America January 1997 - May 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Underwriting, Risk Management, Residential Mortgages, Mortgage Underwriting, Mortgage Lending, Mortgage Industry, Mortgage Banking, HUD, Banking, Credit, FHA, Loans, Refinance, VA Loans
Education
American InterContinental University 2009 — 2012
Bachelor of Information Technology, Internet Security
Benjamin Franklin High School
LIDS Sports Group April 2007 - Present
LIDS Sports Group 2007 - 2013
Bank of America June 2006 - April 2007
Education
American Public University System 2013 — 2015
Texas Southern University 2003 — 2005
Department of Correction Arkansas May 2015 - Present
United States Air Force May 2013 - May 2015
Bank of America August 2012 - May 2013
Simmons First National Bank August 2010 - August 2011
Skills
Accounting, Customer Service, Financial Analysis, Financial Reporting, Microsoft Excel, Cash Management, Microsoft Office, PowerPoint, Microsoft Word, Banking, Cashiering, Leadership, Training
Education
Community College of the Air Force 2013 — 2015
Associate's Degree, Finance and Financial Management Services
American InterContinental University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Arkansas at Pine Bluff 2008 — 2011
Bachelor's Degree, Accounting
San Manuel Band of Mission Indians October 2014 - Present
Southern California Edison June 2010 - October 2014
Southern California Edison May 2008 - June 2010
Kaiser Permanente IT April 2007 - May 2008
Bank of America April 2006 - October 2006
Skills
Program Management, Strategy, Process Improvement, Training, Leadership, Project Management, Strategic Planning, Access, Budgets, SAP, Business Process, Management, Analysis, Human Resources, Project Planning, EMR, Microsoft Excel, Visio, Internal Communications, Cross Functional..., Root Cause Analysis, Business Process Mapping, Communication, Stakeholder Engagement, Safety, Customer Service, Business Analysis, Microsoft Project, ERP, Governance, Public Speaking, Business Process..., Research, Data Analysis, Project Portfolio..., Change Management, Time Management, Social Networking, PMO, Microsoft Office, Business Requirements, Enterprise Software, Software Documentation, Planview Enterprise, Casino, Regulatory Compliance, Vendor Management, Cross-functional Team...
Education
American Military University 2014 — 2017
Bachelor's degree
California Institute of Technology 2010 — 2010
Project Management Certificate
Santiago High School 1999 — 2003
High School Diploma
Highlands Residential Mortgage, Ltd. December 2014 - Present
Service First Mortgage September 2012 - December 2014
Bank of America February 2007 - July 2011
Peoples Bank February 1998 - February 2007
Skills
Sales Management,..., Loans, Credit, Loan Origination, Residential Mortgages, Management, Leadership, Sales, Marketing, New Business Development, First Time Home Buyers, Customer Service, Finance, Real Estate, Mortgage Lending, USDA, Mortgage Banking
Education
Western New England University 1988 — 1991
Master of Business Administration (MBA)
American International College 1969 — 1973
Bachelor of Arts (B.A.), Education and Spanish
Jennifer Ung State Farm Agent January 2014 - October 2014
State Farm June 2013 - December 2013
Lisa Epstein, Agent for State Farm January 2012 - June 2013
Yokayo Taiko March 2009 - June 2013
Bank of America October 2007 - September 2011
Skills
Insurance, Property & Casualty..., Commercial Insurance, Life Insurance, Health Insurance, Disability Insurance, Term Life Insurance, Renters, Homeowners, Whole Life, Customer Service, Sales, Taiko, Microsoft Office, Flood Insurance, Internet, Banking, Mortgage Lending, Small Business, Series 6, IRAs, Mutual Funds, Series 63, Savings, Financial Services, Bonds, Notary Public, Residential Mortgages, Umbrella Insurance, Finance, Retirement, 401k, Workers Compensation, Motorcycle, Licensed Property, Life, Loans
Education
American InterContinental University 2007 — 2007
Master of Business Administration (MBA), Accounting and Finance, 4.0
University of California, Davis 2001 — 2005
Bachelor of Science (BS), Biology/Biological Sciences, General
Sedgwick January 2011 - Present
Bank of America April 2005 - August 2009
Skills
Management, Healthcare Management, Workers' Compensation..., Financial Reporting, Quality Assurance, Quality Auditing, PowerPoint, Microsoft Word, Customer Service, Microsoft Office, Microsoft Excel, Accounting, Auditing, Claim, Finance, Insurance, Medicare, Policy
Education
American InterContinental University 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.96
American InterContinental University 2010 — 2011
Bachelor's Degree, Health/Health Care Administration/Management, 3.94
Regent University August 2012 - Present
Bank of America 2010 - 2012
American International College 2008 - 2010
Westfield State University May 2008 - August 2008
Walt Disney World January 2007 - August 2007
Skills
Bilingual Spanish &..., Microsoft Office, Trained in Banner,..., Management, Leadership, Time Management, Customer Service, Research
Education
American International College 2009 — 2010
Clinical Psychology
Westfield State University 2004 — 2008
BS, Political Science and Government
Bank of America August 2012 - Present
U. S. Census Bureau October 2009 - September 2010
ERA, Tom Grizzard, Inc January 2006 - January 2009
Central Florida College May 2003 - January 2006
SCANCO Technologies, Inc March 1992 - May 2003
Jones Truck Lines August 1990 - March 1992
NW Transport, Inc March 1986 - July 1990
Skills
Management, Industrial Engineering, Information Technology, Project Management, Training, Office Management, Mortgage Loan Processing, Logistics, Networking, Mortgage Lending, Security, Budgets, Leadership, VPN, Risk Management, Software Documentation
Education
American InterContinental University 2004 — 2005
N/A, Masters in Information Technology emphasis in Network Security, 4.0
The University of Texas at Arlington 1985 — 1986
N/A, Masters in Industrial Engineering, 3.65
Southwestern Baptist Theological Seminary 1979 — 1979
Did not complete degree program, Masters in Religious Education with Youth Emphasis
Southwest Baptist University 1970 — 1978
Bachelor of Science, Mathematics
Accenture July 2014 - Present
State Street November 2013 - February 2014
Bank of America Merrill Lynch May 2012 - November 2013
State Street February 2011 - May 2012
Bank of America October 2010 - February 2011
Deutsche Bank August 2008 - August 2009
Skills
Business Analysis, Financial Risk, PMP, Project Management, Financial Services, Regulations, Risk Management, Derivatives, Regulatory Requirements, SDLC, Regulatory Risk, Dodd-Frank, Enterprise Risk..., FATCA, Program Management, Credit Risk, Market Risk, Operational Risk, Basel III, Capital Markets, PMO
Education
Naresuan University 2009 — 2009
Post-Graduate Certificate in International Business - Asia Pacific Region
American International College 2008 — 2009
MBA, International Business
Fairfield University 2003 — 2008
BS, BA, International Business, English Literature, Minor: Modern French Language
National University of Ireland, Galway 2006 — 2006
Modern Irish Literature and Culture
Xaverian Brothers High School
Stewart Title August 2014 - Present
Stewart Title June 2009 - August 2014
Stewart Title March 2003 - June 2009
Professional Programs, Inc. March 2002 - March 2003
Bank of America February 2002 - March 2003
Skills
Title Insurance, Escrow, Closings, Real Estate, Home, Insurance, Real Estate Transactions, Refinance, Short Sales, REO, Foreclosures, Investment Properties, Leadership, Training
Education
American InterContinental University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Fullerton College 2003 — 2003
Arcadia High School 1997 — 2001
Market America Distributor 2010 - Present
Actor's Anonymous Theatre Company December 2002 - Present
AMS Servicing LLC August 2009 - December 2010
Bank of America November 2005 - February 2009
Atlantic Wireless (Cingular) August 2005 - October 2005
Buffalo Lake Erie Wireless (BLUE Wireless) August 2004 - August 2005
B&D Concrete Corp July 2002 - August 2004
Banana Republic September 1998 - January 2004
Sonwil Distribution Center May 2000 - February 2002
Skills
Windows, Excel, Word, Fi-Serve, Customer Service, Direct Sales, Retail, Call Centers, Management, Insurance, Microsoft Excel, Negotiation, Leadership, Sales, Team Building
Education
American Musical and Dramatic Academy 1996 — 1997
Associates in Arts, Humanities and Social Sciences
Erie County Community College 1991 — 1996
Associates, Humanities and Social Sciences
Fiserv April 2014 - Present
Cardtronics August 2012 - April 2014
Bank of America September 2011 - November 2012
Sprint January 1999 - April 2011
Triple I December 1998 - May 1999
MegaForce September 1997 - December 1998
Walmart June 1997 - September 1997
US Army June 1992 - May 1997
Scott & White Healthcare May 1996 - March 1997
US Army July 1989 - December 1992
Skills
SCOM, VMware, Powershell, HP Openview, DNS, Active Directory, Microsoft Exchange, WSUS, WINS, SMS, Forefront, VBScript, HP SIM, DOS, Windows Registry, Message Oriented..., Cluster, Windows Server, Servers, HP, Hardware, Networking, Security, Software Installation
Education
American Intercontinental University 2004 — 2005
Bachelor of Science, Bachelor's (BIT) - Information Technology, 2.8
American InterContinental University 2002 — 2003
Associate, Associate's (AABA) - Business Administration, 3.31
U.S. Army Non-Commissioned Officer Academy
Associate of Arts, Business Administration; Information Systems
Telecommunications Center
Plano East Sr. High
SunTrust Bank Commercial Division May 2008 - Present
SunTrust Mortgage May 2008 - Present
Bank of America January 2005 - May 2008
Office Depot 1997 - 2005
Sam's Club 1990 - 1996
Skills
Commercial Banking, Loans, Credit, Commercial Lending, Small Business Lending, Due Diligence, Loan Origination, Investment Properties, Real Estate, Finance, Banking, Financial Analysis, Branch Management, Cash Management, Credit Analysis, Leadership, Underwriting, Consumer Lending, Portfolio Management, Lines Of Credit, Commercial Mortgages, Mortgage Lending, Cash Flow, Treasury Management, Refinance, Mortgage Banking, Retail Banking, SBA, Cross Selling, Credit Risk, Deposits, Construction Loans, Asset Based Lending, FHA, Wealth Management
Education
American InterContinental University
University of Delaware
Lake Forest High
Bank of America December 2014 - Present
JPMorgan Chase August 2011 - December 2014
Advanced Technology Search January 2014 - November 2014
US Army April 2007 - April 2014
BlackBerry October 2010 - August 2011
ITT Industries- Avionics (Now Exelis) July 2009 - September 2010
Continental Airlines December 2005 - September 2008
Skills
Analysis, Management, Leadership, Risk Management, Banking, Data Analysis, Project Management, Financial Analysis, Business Analysis, Program Management, Portfolio Management, Credit, Financial Services, Loans, Sales, Military, Finance, Investments, SDLC, Financial Modeling, Negotiation, Business Development, RF, Wireless, Recruiting, Information Security, Training, Fixed Income, Investment Banking, Contract Negotiation, Derivatives, Capital Markets, Microwave, Mortgage Banking, Strategic Negotiations, Military Operations, Intelligence Analysis, Interrogation, Counterintelligence, Counterterrorism, Fraud Prevention, Statistical Data...
Education
Rutgers, The State University of New Jersey - Rutgers Business School 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, 3.4
American Military University 2006 — 2008
Certification, Computer and Information Systems Security/Information Assurance, 4.0
Wells Fargo Home Mortgage October 2014 - Present
First Home Equity Loans, LLC March 2014 - September 2014
MRK Financial Consulting Inc. May 1983 - September 2014
Wells Fargo August 2007 - July 2013
Bank of America April 1997 - February 2007
Skills
Insurance, Finance, Estate Planning, Series 63, Life Insurance, Mortgage Lending, Residential Mortgages, Loan Origination, Strategic Financial..., Mortgage Banking, Series 7, Financial Planners, High Net Worth..., Series 6, Personal Finance, Pensions, Commercial Lending, Alternative Investments, Investments
Education
American InterContinental University
Mercy College
RBS Citizens January 2010 - Present
Bank of America January 1994 - 2009
Fleet Bank 1983 - 1994
Skills
Commercial Banking, Banking, Commercial Lending, Credit, Credit Risk, Credit Analysis, Loans, Portfolio Management, Financial Risk, Risk Management, Lines Of Credit, Small Business Lending, Treasury Management, Cash Management, Consumer Lending
Education
Boston University 1976 — 1980
Bachelor of Arts (B.A.), Economics
Harvard University 1980 — 1981
Certificate of Advanced Studies, Business Administration
American International College 1981 — 1982
MBA, Business Administration and Management, General
National DCP, LLC August 2013 - Present
LifeGas September 2006 - December 2012
Life Gas September 2006 - December 2012
LifeGas September 2006 - December 2012
Bank of America November 2002 - November 2004
Bank of America December 2001 - November 2002
Bank of America December 2000 - December 2001
Skills
Time Management, Software Documentation, Accounts Payable, Invoicing, SAP, Accounts Receivable, Management, Training, Customer Satisfaction, Analysis, Accounting, Human Resources, Customer Service, Auditing, Sales
Education
American InterContinental University 2006 — 2006
Associates, Business Administration (Honors
Central State University Wilberforce, Ohio 1995 — 1996
Tangoe July 2011 - Present
Bank of America June 2009 - October 2010
Arritech Exports January 2007 - January 2009
Associate Tax Service September 2005 - December 2006
Sprints Travels May 2005 - August 2005
Skills
Leadership, Training, Customer Service, Recruiting, Account Management, Microsoft Excel, Employee Relations, Human Resources, Performance Management, Employee Training, Sales, Vendor Management, Analysis, Talent Management, Management, Payroll, Telecommunications, Sourcing, Change Management, Access, Talent Acquisition, Benefits Negotiation, Coaching, Organizational..., Leadership Development, Program Management, Negotiation, Networking, Interviews, Team Leadership, Process Improvement, Contract Recruitment, Cold Calling, HRIS, Executive Search, Call Centers, Marketing, HR Policies, SDLC, Operations Management, Business Analysis, Invoicing, Budgets, Customer Satisfaction, New Hire Orientations, QuickBooks, Employee Benefits, Sales Management, Team Building, Onboarding
Education
American Intercontinental University 2010 — 2011
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Georgia State University 2005 — 2009
BBA, Managerial Sciences (Business Management)
Corporation for National and Community Service March 2011 - September 2014
Master Key Consulting October 2010 - March 2011
Broadcasting Board of Governors March 2009 - November 2009
National Institutes of Health August 2007 - March 2009
National Institutes of Health September 2005 - August 2007
Bank Of America November 2004 - July 2005
Prince George's Community College January 2004 - December 2004
Wolpoff & Abramson 2002 - 2002
Skills
Policy, System Administration, Access, Time Management, Outlook, Human Resources, Logistics, Data Entry, Microsoft Excel, Research, Event Planning, Microsoft Office, Customer Service, Data Analysis, Office Management, Microsoft Word, Spreadsheets, PowerPoint, Leadership, Policy Analysis, Project Management, Office Administration, Technical Assistance, Teamwork, Creative Writing, Community Service, Confidentiality, Database Admin, Critical Thinking, Government Contracting, Time & Attendance, Federal Government, Government Procurement, Gelco, WebEx, Oracle Discoverer, EndNote, Troubleshooting, IAR, FTR, Federal Procurement, Federal Grants..., Federal Aviation..., Federal Budget, momentum, eGrants, Section 508, Drupal, Gov. Delivery, Travel Planning
Education
Eleanor Roosevelt High School 1999 — 2001
Diploma
American Public University System
Bachelor of Business Administration (BBA), Business Administration and Management, General
Prince George's Community College
Business Administration
Bank of America September 2014 - Present
Starbucks November 2013 - May 2014
Noodles & Company December 2012 - December 2013
Arapahoe Community College August 2012 - May 2013
The Bank of Fayetteville May 2010 - June 2012
Bank of America June 2006 - May 2010
Skills
Customer Service, Event Planning, Advertising, Teaching, Fundraising, Coaching, Music, Social Media, Editing, Management, Multimedia, Theatre, Teamwork, Sales, Research, Time Management, International Relations
Education
American Military University 2014 — 2017
Bachelor's Degree, International Relations and Affairs, 4.0
American Military University 2014 — 2017
Undergraduate Certificate, Intelligence Analysis, 4.0
Arapahoe Community College 2012 — 2014
Associate of Science (A.S.), Exercise Health Science, 3.47
Springdale High School 2003 — 2006
High School Diploma, General Studies
Bank of America
Skills
Executive Management, Organizational..., Leadership Development, Strategic Planning, History, Leadership, Loan Origination, Editing, Mortgage Banking, Process Improvement, Program Management, Banking, Risk Management, Loss Mitigation, Mortgage Servicing, Mergers & Acquisitions
Education
American Public University System 2010 — 2014
M.A., Military History - American Revolution Concentration
Oakland University
B.A., Psychology
Duke Energy March 2013 - July 2013
Wells Fargo Bank July 2012 - January 2013
Wells Fargo January 2012 - June 2012
Wachovia, A Wells Fargo Company May 2009 - June 2011
Wachovia, A Wells Fargo Company June 2008 - March 2009
Wachovia Bank March 2008 - June 2008
Wachovia Bank March 2007 - February 2008
Bank of America September 2006 - December 2006
Bank of America November 2005 - September 2006
Wachovia Bank June 2002 - November 2005
Skills
SDLC, DB2, Visio
Education
American International College
Business Finance
Simmons College
Business Management
DCMA June 2013 - Present
DCMA April 2010 - June 2013
Internal Revenue Service June 2009 - April 2010
Bank of America February 2008 - January 2009
United States Navy July 1998 - July 2006
Skills
Customer Service, Program Management, Project Management, Microsoft Office, Analysis, DoD, Microsoft Excel, Training, Government, Policy
Education
American InterContinental University 2006 — 2006
MBA, Operations Management
American InterContinental University 2004 — 2006
Bachelor, IT-Computer systems
Entertainment Partners April 2014 - Present
Precision Communications August 2009 - Present
Amgen July 2012 - September 2012
Bank of America February 2011 - February 2012
PRISM Partners 1997 - 2001
Skills
Cisco Technologies, Vendor Management, Firewalls, Software Documentation, ITIL, Network Administration, Visio, TCP/IP, Troubleshooting, Integration, Management, Databases, Software Installation
Education
American InterContinental University 2006 — 2009
Bachelors of Information Technology, Network Administration, Information systems
PRA Capital Partners November 2011 - Present
Princeton Realty Advisors, LLC April 2006 - Present
RBC Bank March 2005 - February 2006
Bank of America February 2000 - March 2005
Caulton & Associates June 1990 - January 1999
First National Bank of Boston April 1988 - May 1990
Aetna Realty Investors June 1985 - May 1988
Skills
Real Estate, Debt Restructuring, Real Estate Economics, Asset Managment, Investment Properties, Asset Management, Management, Contract Negotiation, New Business Development, Leadership, Finance, Commercial Real Estate, Disposition, Corporate Real Estate, Location Intelligence, Brokerage
Education
American International College
MBA, Finance
Howard University
BA, Political Science
AAA Parking March 2015 - Present
LAZ Parking September 2014 - March 2015
Parking Management Svc June 2014 - November 2014
Bank of America June 2013 - June 2014
HD Supply March 2013 - June 2013
Enterprise Rent-A-Car December 2010 - June 2013
Bloomingdales March 2011 - November 2012
Sprint Nextel Wireless August 2010 - March 2011
Verizon Wireless August 2005 - February 2010
Embraer January 1999 - January 2005
Skills
Customer Satisfaction, Customer Experience, Call Center, M2M, Mobile Devices, Cellular Communications, Account Management, Blackberry, Sales Operations, VoIP, Troubleshooting, Sales, Sales Process, Team Leadership, Networking, Customer Retention, Leadership, Inventory Management, Direct Sales, Windows, Sales Management, Cold Calling, Management, Marketing, Training, Coaching, Customer Service, CRM, Call Centers
Education
American InterContinental University 2001 — 2003
MBA, Business Management
American InterContinental University 2001 — 2003
BS, Information Technology
1 Hotel Central Park June 2015 - Present
SIXTY Hotels March 2013 - May 2015
Awoken Artists January 2005 - April 2013
Woody's Bar & Kitchen January 2006 - February 2013
Amerivents January 2008 - January 2011
Norwegian Cruise Line January 2008 - January 2009
Bank of America January 2006 - January 2007
BOWLMOR LANES January 2004 - January 2007
Skills
Hospitality, Customer Service, Entertainment..., Front Office, Event Planning, Live Performer, Solid computer skills, Phone Etiquette, Leadership, Team Building, Customer Satisfaction, Hospitality Management, Hospitality Industry, Food & Beverage, Management, Opera, Banquets, Hotel Management, Restaurants, Tourism, Hotels
Education
American Musical and Dramatic Academy 1999 — 2001
Associate of Arts (A.A.), Music Performance, General
Neenah High School
Bank of America December 2007 - June 2013
Natiowide Credit April 2005 - November 2007
Sitel Risk Mgmt January 2001 - March 2005
National Credit Systems October 1998 - December 1999
Skills
Credit, Banking, Loans, Retail Banking, Commercial Banking, Credit Analysis, Mortgage Lending, Credit Risk, Commercial Lending, Portfolio Management, Consumer Lending, Mortgage Banking, Relationship Management, Cross Selling, Loan Origination, Small Business Lending, Credit Cards, Financial Risk, Risk Management, Underwriting, Financial Analysis
Education
American InterContinental University 1998 — 2001
Associate's degree, Marketing/Marketing Management, General
Bank Leumi September 2013 - Present
Genesis10 July 2012 - May 2013
Bank of America April 2007 - June 2012
Compuware 2001 - 2007
Skills
Operational Risk, Banking, Sales Management, Organizational..., Risk Management, Change Management, Strategy, Team Leadership, Team Building, Leadership, Outsourcing, Enterprise Software, Program Management, Management, CRM, Business Analysis, Quality Assurance, Strategic Planning, Operations Management, Vendor Management, SDLC, Cross-functional Team..., Project Planning, IT Strategy, Process Improvement, Governance, Business Transformation, Executive Management, Performance Management, Consulting, Recruiting, Business Process..., ITIL, PMO, Human Resources, Project Portfolio..., Business Process..., Talent Management, Agile Methodologies, Business Process, Information Technology, Finance, P&L Management
Education
American InterContinental University
Bachelor of Business Administration (B.B.A.), International Business Administration
Universal Services of America January 2012 - November 2014
Bank of America June 2001 - September 2011
US Army June 1981 - June 2001
Skills
Customer Service, Leadership, Marketing, Human Resources, Microsoft Excel, Process Improvement, Training, Access, Outlook, Microsoft Word, PowerPoint, Visio, Strategic Planning, Time Management, Operations Management, Forecasting, Vendor Management, New Business Development, Quality Assurance, Cross-functional Team..., Relationship Management, Toastmasters, Quality Control, Warehousing, Sales, Logistics, Microsoft Office, Management, Security, Team Building, Business Analysis, WinTeam, Scheduling
Education
American InterContinental University 2015 — 2017
Bachelor's Degree, Business Administration, Management and Operations
The University of Texas at Dallas 2011 — 2013
BS, Business Administration
Brookhaven Community College 2006 — 2009
AAS, Business Administration and Management, General
Bank of America September 2015 - Present
Norman Sound & Productions January 2014 - September 2015
USAF April 2005 - July 2014
Deloitte. May 2006 - December 2013
Deloitte & Touche LLP November 1998 - May 2006
USAF September 2003 - April 2005
USAF July 1998 - September 2003
TEK Systems April 1998 - October 1998
US Navy March 1990 - March 1998
Skills
Computer Hardware, Network Administration, Troubleshooting, Operating Systems, Security, Program Management, Network Security, Disaster Recovery, Problem Solving, Process Improvement, Documentation, Team Leadership, Business Process..., Windows, Active Directory, Customer Relations, Integration, Microsoft Office, Knowledge Management, Team Building, Resource Management, Security Clearance, Access, Database Administration, Visio, Telecommunications, Excel, Planning, Information Assurance, Teamwork, Business Analysis, SharePoint, Hardware, WAN, Configuration Management, Switches, Deployment, VMware, IT Management, Desktop Support, System Administration, MS Office Suite, Servers, Analysis, Incident Management, IT Operations, IT Service Management, Virtualization, DoD, Security+
Education
American InterContinental University 2003 — 2004
Business Administration, Information Technology
American InterContinental University 2003 — 2004
Associate's degree, Business Administration, IT
Bank of America July 2012 - Present
We Care Academy February 2011 - Present
High Museum of Art October 2007 - July 2012
ER Solutions March 2007 - August 2007
Carlson Restaurants / T.G.I. Friday's March 2006 - March 2007
Skills
Customer Service, Microsoft Office, Word, Excel, PowerPoint, Outlook, Administration, Customer Relations, Research, Social Networking, Windows, Non-profits
Education
American Intercontinental University 2007 — 2012
Bachelor of Science, Criminal Justice
IBM May 2015 - Present
IBM April 2014 - May 2015
Bank of America August 2013 - April 2014
Bank of America October 2012 - August 2013
Bank of America April 2012 - October 2012
Bank of America May 2011 - April 2012
John Hancock Financial Services February 2011 - May 2011
John Hancock Financial Services January 2010 - February 2011
John Hancock Financial Services June 2005 - July 2010
K Capital Partners 2007 - 2007
Skills
Risk Management, Financial Analysis, Banking, Insurance, Process Improvement, Analysis, Data Analysis, Microsoft Excel, Relationship Management, Microsoft Office, Strategic Planning, Project Management, Financial Risk, Program Management, PowerPoint, Management, Strategy, Marketing, Cross-functional Team..., Finance, Business Process..., Financial Crime, Financial Crimes..., Insurance Fraud, Intelligence Analysis, Fraud
Education
American Military University 2014 — 2016
Masters, Intelligence Studies
Northeastern University 2002 — 2005
BS, Communications, Cinema Studies and a minor in Theatre
Quinnipiac University 2000 — 2001
Communications
Mount St. Charles Academy
Independent Consultant - Information Technology Services January 2011 - Present
Bank of America 2010 - 2011
Bank of America August 1991 - December 2010
Fleet Bank August 1991 - August 2004
Skills
Business Analysis, Project Portfolio..., Project Management, Risk Management, Requirements Analysis, Software Project..., Visio, Requirements Gathering, Project Delivery, Cross-functional Team..., Software Documentation, Analysis, Vendor Management, SDLC, Business Process...
Education
Rensselaer Polytechnic Institute at Hartford 1979 — 1981
MS, Computer Science
American International College 1966 — 1970
BA, Mathematics
American International College
MEd, Secondary Education
At Private November 2012 - Present
Fleet Bank February 2002 - December 2006
Bank of America February 2003 - January 2006
Skills
Leadership, Management, Employee Relations, Team Building, Training, Recruiting, Human Resources, Healthcare Management, MIS, Business Strategy, Analysis, Management Accounting, Coaching, PowerPoint, Health Policy, Policy, Software Documentation, Budgets, Outlook, Healthcare, Organizational..., Strategic Management, Workforce diversity, Managerial Accounting, Systems in Healthcare, Healthcare Strategies, Employment and Labor Law, Compensation and..., Training and Development, Team Building and..., Management Information..., Recruitment,Selection,An..., Managing Organizational..., Performance Management..., Leadership Development, Performance Management, Microsoft Excel
Education
American InterContinental University 2011 — 2012
Master of Business Administration (M.B.A.), Healthcare Management
Bank of America May 2010 - Present
xpedx March 2007 - January 2010
Wachovia Bank November 1978 - October 1999
Skills
Risk Management, Mortgage Lending, Commercial Banking, Banking, Credit, Credit Analysis, Retail Banking, Credit Risk, Portfolio Management, Loans, Commercial Lending, Small Business Lending, Loan Origination, Lines Of Credit, Consumer Lending
Education
American InterContinental University 2007 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.0
American InterContinental University for my Associates Degree 2007 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Bank of America September 2015 - Present
Bank of America December 2013 - September 2015
Bank of America September 2012 - December 2013
Bank of America April 2011 - September 2012
Bank of America March 2009 - April 2011
Bank of America September 2008 - March 2009
Bank of America May 2006 - September 2008
Citi March 2005 - April 2006
InfoNxx August 2004 - March 2005
Skills
Software Documentation, Financial Risk, Loans, Mortgage Lending, Training, Banking, Credit Analysis, Team Management, Insurance, Retail Banking, Process Improvement, Risk Management, Credit, Home Equity Lines of..., Quality Auditing, Portfolio Management, Credit Cards, Residential Mortgages, Financial Analysis, Finance, Underwriting, Quality Control, Management, Workforce Management, Direct Marketing, Salesforce Training, Process Design, Unemployment Claims, Telephony, Customer Service..., Customer Service, Leadership, Project Management, Regulatory Compliance, Fraud Claims
Education
American InterContinental University 2010 — 2011
Business, Management, Marketing, and Related Support Services
Bethel High School 1997 — 2000
Advanced Diploma
CASL Senior Housing March 2009 - Present
Bank of America April 1999 - January 2009
Hong Kong Girl Guides Association April 1988 - April 1998
Skills
Community Outreach, Non-profits, Fundraising, Nonprofits, Program Development, Social Services, Mental Health, Grants, Volunteer Management, Grant Writing
Education
American InterContinental University 2005 — 2007
Master of Business Administration (MBA), Accounting and Finance
University of Illinois at Chicago 2003 — 2005
Bachelor's Degree, Accounting and Finance
QuantAdvisor January 2011 - Present
Azul Xperts, Inc. April 2009 - April 2012
TSA July 2008 - August 2010
Bank of America December 2007 - April 2008
Lowe's Home Improvement December 2006 - December 2007
Harley-Davidson Motor Company May 2006 - November 2006
Childrens Dental Center of Atlanta December 2005 - May 2006
CGS December 2004 - December 2005
DMC Atlanta, Inc. 2004 - 2004
Skills
Business Intelligence, Project Management, Management Consulting, Databases, Strategic Planning, Unix, Program Management, SQL, Financial Analysis, Corporate Development, Database Administration, Finance, IT Strategy, Access, Corporate Finance, Start-ups, Entrepreneurship, Strategy, Cloud Computing, Windows, Information Technology, Security, Troubleshooting, Business Process..., Executive Management, Websphere, Process Engineering, Technical Support, Business Strategy, Big Data, Analytics, Business Analysis, Analysis, Competitive Analysis, SaaS, Product Management, Consulting, Enterprise Software, Strategic Partnerships, Leadership, Innovation, Management, Integration, Enterprise Architecture, Portfolio Management, Financial Services
Education
American InterContinental University 2003 — 2006
Bachelor of Technology (BTech), Information Technology
Data Tactics Corporation September 2012 - Present
General Dynamics Information Technology November 2006 - September 2012
General Dynamics Information Technology April 2006 - November 2011
Department Of Defense May 2004 - November 2006
Bank of America June 2001 - May 2004
ACS Systems and Engineering January 2000 - May 2001
MCI World Com December 1998 - December 1999
US Army 1988 - 1998
Skills
Active Directory, ArcSight, Linux, HBSS, Network Installation, Hardware Installation
Education
American Military University 2012 — 2015
Bachelor's Degree, Information Systems Security
Law Firm of Butler and Hosch December 2011 - Present
Bank of America August 2009 - February 2011
Attorney General of Texas January 2007 - January 2009
Skills
Legal Research, Westlaw, Legal Writing, Legal Assistance, Litigation, Civil Litigation, Courts, Bankruptcy, Pleadings, Document Review, Trials, Legal Documents
Education
American InterContinental University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Legal Studies, General
Delta Dental Insurance Co March 2011 - July 2011
JP Morgan Chase Bank November 2008 - March 2010
Homestead Studio Suites April 2008 - December 2008
Bank of America March 2005 - April 2007
Cingular Wireless October 2003 - April 2005
Skills
Listening to customers, Empathy, High Availability, Communication Skills, Problem Solving, Client Rapport, Interpersonal Skill, Committed to..., Financial Services, Customer Satisfaction..., Clerical Skills, Negotiation
Education
American InterContinental University 2011 — 2012
Ashworth College
Diploma, General Studies
TMG Architects April 2014 - Present
The 90 Minutes Foundation Corp. LLC June 2008 - April 2014
Ocwen Financial Corporation November 2012 - March 2014
Bank of America December 2010 - November 2012
Bright Star Construction June 2009 - April 2010
Skirig Construction June 2004 - April 2009
Skills
Customer Service, Microsoft Office, Sales, Recruiting, Real Estate, Strategic Planning, Marketing, New Business Development, Time Management, Hiring Personnel, Training, Operations Management, Risk Management, Construction, Construction Management, Team Management, Loan Servicing, Loan Modifications, OSHA, Coordinating Schedules, Purchase Orders, Public Speaking, Salesforce.com, Project Planning, Leadership, Management, Financial Risk, Community Outreach, Problem Solving, Call Center, Mortgage Banking, Team Building, Underwriting, Contract Negotiation, Mortgage Lending, Analysis, Portfolio Management, Process Improvement, Budgets, Banking, Relationship Management, Loans, Credit, Compliance, Microsoft Excel, Coaching, FHA, Event Planning, Commercial Lending, Business Process...
Education
Pfeiffer University 2014 — 2015
Masters of Financial Fraud Investigation, Concentration in Civil Litigation
American International College 2008 — 2010
Masters, Business/Commerce, General
American International College 2004 — 2008
Bachelors, General Business
Bank of America January 2006 - Present
HRDQ February 2003 - July 2005
Cetlin Design Group January 1999 - April 2002
DePersico Design November 1994 - November 1998
Skills
Creative Direction, Direct Mail, Graphic Design, Art Direction, Photoshop, Logo Design, Adobe Acrobat, Brochures, Dreamweaver, Newsletters, Flash, Advertising, Mac, Packaging, Integrated Marketing, Copywriting, Graphics, Photography, Art, Catalogs, Corporate Identity, Typography, Corporate Branding, Layout, Branding & Identity, Adobe Creative Suite
Education
American InterContinental University
Bachelor, Visual Communications
USDA May 2015 - Present
USDA November 2013 - May 2015
U.S. Department of Homeland Security August 2008 - November 2013
Comcast April 2007 - August 2008
Wilson & Company, Engineers & Architects September 2006 - April 2007
Comcast March 2003 - September 2006
HR Options May 2000 - March 2003
Bank of America October 1992 - May 2000
Skills
Employee Relations, Performance Management, HRIS, Deferred Compensation, Talent Management, EEO, Onboarding, Talent Acquisition, Employee Engagement, ADP Payroll, Workforce Planning, Employment Law, Labor Relations, Applicant Tracking..., Succession Planning, Human Resources, Recruiting, Organizational..., Benefits Administration, Employee Benefits, Process Improvement, HR Policies, College Recruiting, FMLA, Personnel Management, Job Descriptions, Compensation & Benefit, Conflict Resolution, Performance Appraisal, Payroll, PeopleSoft, New Hire Orientations, Career Development, Policy, Leadership Development, Workers Compensation, Employee Training, Training, Employee Handbooks, Organizational..., Interviews
Education
American Public University System 2012 — 2014
Master's Degree, Management & Human Resources, Honors
University of Phoenix 1999 — 2001
BS, Business Management & Human Resources
Diablo Valley College 1992 — 1994
AA, Business Administration
1-877-9-TakeAway LLC. February 2011 - Present
Bank of America June 2006 - September 2011
American InterContinental University January 2007 - October 2008
Skills
Troubleshooting, Networking, Cisco Technologies, SharePoint, Wireless Networking, Laptops, Customer Service, System Administration, Project Management, Technical Support, Microsoft Office, Citrix, Printers, Management, Information Security, PHP, Access, Facebook, Social Media Marketing, Norton Ghost, Outlook, Active Directory, Disaster Recovery, HR Management, Entrepreneurship, Women Owned Business, Customer Support, Residential Moving, Commercial Moving, Staffing Services, Staff Management
Education
American Intercontinental University 2005 — 2009
Masters, Project Management-IT
American Intercontinental University 2005 — 2008
Bachelors, Information Technology-Computer Systems
Santander Consumer USA Inc. September 2015 - Present
Bank of America August 2012 - September 2015
Bank of America August 2010 - August 2012
Bank of America April 2008 - August 2010
Bank of America September 2005 - November 2007
Skills
Loans, Management, Mortgage Banking, Banking, Mortgage Lending, Finance, Leadership, Strategic Planning, Relationship Management, Loan Servicing, Analysis, Risk Management, Credit Cards, Training, Mortgage Servicing, Credit Analysis, Team Building, Corporate Communications, Financial Analysis, Loss Mitigation, Residential Mortgages, Portfolio Management, Financial Risk, Process Improvement, Consumer Lending, Underwriting, Refinance, Enterprise Risk..., Credit Risk, Operational Risk, Mortgage Underwriting, Operational Risk..., AML, Business Process..., Executive Management, Accounting, COBIT, IT Governance, ITIL, IT Risk Management, COSO Framework, IT Audit, IT Compliance, Compliance PCI, Regulatory Compliance, NIST 800-53, SOX 404, SAP GRC Access Control, Data Mining, AS400 Administration
Education
American Military University 2014 — 2016
Bachelor's degree, Computer/Information Technology Administration and Management
Grand Canyon University 2010 — 2012
Bachelor of Science, Economics and Finance
The University of Texas at Arlington 2007 — 2009
None, Finance
CK Financial September 2009 - Present
Kleciak Financial Consulting August 2009 - Present
Bank of America January 2007 - September 2009
Smith Barney, Merrill Lynch April 2005 - January 2007
Citizen's Bank November 2003 - April 2005
Bank of America December 1999 - November 2003
Education
Western New England University
MAMBA
American International College
MABA
Bank of America April 2014 - Present
Webster Bank November 2011 - April 2014
New York Life Insurance Company November 2008 - March 2012
EFI Global ( Acquired by Cunningham Lindsey) May 2007 - October 2008
Fuss & O'Neill EnviroScience Consultants, LLC January 2006 - April 2007
Citizens Bank December 2004 - December 2005
Filomeno & Company October 2000 - December 2004
KDP Consulting April 1996 - December 2004
GZA GeoEnvironmental Baystate Environmental Consultants September 1997 - September 1999
EMG November 1994 - April 1996
Skills
Contract Negotiation, Business Development, Risk Management, Forecasting, Strategic Partnerships, Entrepreneurship, Strategic Planning, New Business Development, Marketing, Team Building, Proposal Writing, Budgets, Project Management, Marketing Strategy, Sales Management, Sales, Business Strategy, Negotiation, Business Planning, Leadership, Training, Management Consulting, Project Planning, Strategy, Analysis, Change Management, Coaching, Due Diligence, Contract Management, Management, Financial Analysis, Team Leadership, Operations Management
Education
American International College
B.A.
Instituto Roosevelt
Certificate of Completion
President Container Group March 2014 - Present
Catskill Hudson Bank 2012 - April 2013
Citizens Bank June 2010 - July 2012
Bank of America October 2006 - September 2009
Skills
Banking, Loans, Credit, Customer Service, Retail Banking, Accounting, Small Business Lending, Consumer Lending, Credit Analysis, Insurance, Lines Of Credit, CRM, Management, Compliance, Customer Relations, Account Management, Process Improvement, New Business Development, Microsoft Excel, Team Building, Strategic Planning, Microsoft Office, Finance, Sales, Sales Management, Lean Six Sigma, Analysis, Underwriting
Education
American Public University 2013 — 2017
Bachelor of Science (BS), Clinical Psychology
Selling Simplified September 2015 - Present
Selling Simplified November 2014 - Present
Selling Simplified January 2012 - November 2014
TD October 2009 - December 2011
Bank of America September 2005 - September 2009
Hewlett-Packard 2003 - 2006
Schlumberger 2003 - 2003
Skills
Loans, Mortgage Lending, Credit, Banking, Credit Analysis, Loan Origination, Mortgage Banking, Commercial Lending, Consumer Lending, Refinance, Commercial Banking, Retail Banking, Credit Risk, Underwriting, Financial Analysis, Lead Generation, Team Management, Business Development, Direct Sales, Account Management, Leadership, Customer Service, Solution Selling, Sales, Sales Management, Training, Marketing, New Business Development, Negotiation, Time Management, Salesforce.com, CRM, Selling, Business Strategy, Management, Marketing Strategy
Education
American InterContinental University-South Florida 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
FMU 2001 — 2003
Bank of America March 2003 - June 2009
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Strategic Planning, Leadership, Microsoft Word, PowerPoint
Education
American InterContinental University 2009 — 2011
Bachelor’s Degree, Business Admin/Human Resources
A S M Construction & Rmdlg January 2010 - January 2011
Bank of America July 2009 - April 2010
Kangaroo July 2008 - July 2009
Domino's July 2006 - August 2008
Pizza Hut November 2007 - July 2008
Taco Bell August 2003 - June 2006
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media, Sales, Team Leadership, Team Building, Training, Event Planning
Education
American InterContinental University 2015 — 2016
Bachelor of Science, Criminal Justice; Corrections and Case Management
American InterContinental University 2015 — 2016
Bachelor's, Criminal Justice with a specification in case management
South University 2011 — 2015
Associates, Criminal Justice; General Ed.Formatting and editing reports
South University-Savannah Online 2011 — 2014
Associate's degree, Criminal Justice and Corrections
General Services Administration October 2014 - Present
Carrington Property Services, LLC September 2012 - September 2014
Carrington Property Services, LLC February 2011 - August 2012
Bank of America May 2010 - February 2011
US Army April 2004 - March 2009
Skills
Property Management, Real Estate, Asset Management, Microsoft Office, Negotiation, Personnel Management, Mortgage Servicing, Relationship Management, Operations Management, Leases, Leadership, Investors
Education
American Military University 2014 — 2016
Master of Arts (MA), Management
American Military University 2011 — 2014
Bachelor of Arts (B.A.), Political Science
Painted Monkeys and Company March 2015 - Present
Malerie Mcd Face Painting June 2009 - Present
The Walt Disney Company November 2013 - December 2014
Sierra Canyon School June 2011 - July 2013
Bank of America September 2010 - January 2011
The Disney Store October 2009 - August 2010
Skills
Experience Working with..., Performing Arts, Art, Music, Teaching, Entertainment, Singing, Stage, Vocalist
Education
American Musical and Dramatic Academy 2005 — 2007
Film/Theatre/Musical Theatre
Azusa Pacific University 2005 — 2006
Curly Girl Aesthetics September 2015 - Present
PowerPlan, Inc. March 2015 - Present
Elite Gatherings April 2013 - Present
Mainstreet Real Estate Services October 2014 - January 2015
Contemporary Gardens Landscaping Group May 2012 - October 2014
Granite Telecommunications June 2010 - September 2011
The Gibson Law Firm January 2008 - October 2009
Bank of America December 2006 - December 2008
Skills
Administrative..., Computers, Creative Writing, Events Coordination, Confidentiality, Video Conferencing, Software Configuration..., Event Planning, Corporate Events, Executive..., Human Resources, Accounting, QuickBooks, Learning Quickly, Dance, Interior Design, Highly detail oriented, Determination, Inspiring People, Inspiring Leadership, Goal Oriented, Marketing, Social Networking, Social Entrepreneurship, Multi Tasking, Organizational..., Fashion, Cooking, Outdoor Adventures, Sports, Computer Network..., Software Installation, Information Technology, Motivational Speaking, Presidency, Leadership, Ownership, Parenthood, Time Management, Timely Decision Making, Enthusiasm to learn, Photoshop, Phone Etiquette, Bank Reconciliation, Branch Banking, Friendly Personality, Fitness, Fundraising, Business Networking, Logo Design
Education
American InterContinental University 2008 — 2010
Master of Computer Applications (MCA), Computer/Information Technology Administration and Management, 4.0
Johnson and Wales University 2004 — 2008
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Studies, 3.8
Southeastern Regional Technical High School 2000 — 2004
Computer Information Technology, Computer/Information Technology Administration and Management, 3.8
BB&T / Citibank July 2006 - Present
Comerica December 2007 - September 2008
Bank of America August 2005 - May 2006
Skills
Loans, Credit, Banking, Credit Cards, Retail Banking, Commercial Banking, Consumer Lending, Cross Selling, Lead Generation, Cold Calling, Warm Calling
Education
American Public University System 2009 — 2011
MBA, Global Management
Texas State University 2003 — 2008
Bachelors of Business Administration, Finance & Management (Dual degree)
Austin Community College 2002 — 2003
Associates, Business
Method3 May 2014 - Present
Carl Search Enterprises, LLC March 2010 - Present
Monster Worldwide - Sourcing Services March 2014 - August 2014
Bank of America May 2009 - February 2010
Wells Fargo December 2007 - July 2008
LendingTree.com March 2007 - May 2007
Hewitt Associates May 2004 - February 2007
Family Dollar, Inc. May 2002 - May 2004
LearningStation.com April 1999 - April 2002
Acentron March 1997 - March 1999
Skills
Employee Relations, Management, Recruiting, Human Resources, SEO, Airborne School, Air Assault, Talent Acquisition, Sourcing, Technical Recruiting, College Recruiting, Change Management, Talent Management, Taleo, Applicant Tracking..., Headhunters, Cold Calling, Screening Resumes, Phone Screening, SPHR, Staffing Plans, Staffing Services, Special Forces, Intelligence Analysis, Intelligence Gathering, Research, Strategy, Training, Hiring, New Hire Orientations, Interviews, Temporary Placement, Leadership, Screening, Succession Planning, Consulting
Education
American Military University
Bachelor of Arts (B.A.), Intelligence Studies: Cyber
Trinity College
Bachelor of Science (B.S.), Business Administration/Management
U.S. Army Intelligence Center
Intelligence Alalyst
Non-Profit Organization July 2011 - Present
Bank of America 2006 - 2011
H&R Block 2004 - 2006
Skills
Customer Service, Microsoft Office, Management, Leadership, Financial Analysis, Project Management, Budgets, Analysis, Finance, Research, Coaching, Business Analysis, Customer Satisfaction, Change Management, Banking, Credit, Microsoft Excel, Process Improvement, Accounting, Payroll
Education
American Public University System 2013 — 2015
Master's Degree, Accounting
College of Szolnok 1996 — 2001
Bachelor of Science (BS), Economics
SunTrust December 2014 - Present
SunTrust Bank July 2012 - Present
Randstad Sourceright US February 2012 - July 2012
Bank of America November 2004 - November 2011
Bank of America March 2001 - January 2004
Fidelity National Bank January 1999 - March 2001
SIS Bank August 1995 - April 1998
Commonwealth of Massachusetts August 1990 - August 1995
US Army January 1984 - January 1987
Skills
Full-cycle Recruiting, Team Leadership, Building Relationships, Influential, Talent Acquisition, Onboarding, Applicant Tracking..., Banking, Recruiting, Talent Management, Performance Management, College Recruiting, Technical Recruiting, Sourcing, Employee Relations, Human Resources, Interviews, Relationship Building, Leadership, Temporary Placement, Management, SDLC, Social Influence, Risk Management
Education
The University of Georgia 2014 — 2014
Human Resource Management Certificate, Human Resources Management and Services
American International College 1987 — 1990
Bachelor of Science, Marketing
Citi May 2015 - Present
Citi April 2013 - Present
Internal Revenue Service August 2012 - April 2013
U.S Navy August 2003 - August 2012
Teleperformance, USA June 2001 - August 2003
Bank of America December 1999 - June 2001
Skills
Business Strategy, Team Building, SQL*Plus, Information Technology, Financial Forecasting, Customer Relations, Call Center..., Program Development, Project Management, Information Management, Call Flow Design, Military Operations, Weapons, Command, Operational Planning, Intelligence Analysis, National Security, Military Training, C, Leadership, Team Management, Cross-functional Team..., Capacity Planning, Strategic Planning, Partner Management, Intelligent Call Routing, Force Protection, Information Assurance, Military Experience, Security Clearance, Navy, Management, Call Centers, Quality Assurance, Strategy, Resource Management, Process Improvement, Operations Management, Customer Service, Team Leadership, Training, Analysis, Troubleshooting, Risk Management
Education
Florida State College at Jacksonville 2013 — 2015
Bachelor of Applied Science (B.A.Sc.)
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc)
American InterContinental University 2006 — 2008
Associate's degree
SunTrust Mortgage September 2014 - Present
Aerotek (Suntrust Mortgage) December 2013 - Present
Bank of America November 2010 - June 2013
Bank of America October 2000 - November 2010
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, SharePoint, AS400 system, Accounting, Financial Reporting, Time Management, Bookkeeping, Teamwork, Customer Satisfaction, Spreadsheets, Banking, Team Building, Account Reconciliation, Lotus Notes, Finance, Data Entry, Outlook, Research, Accounts Receivable, Accounts Payable, Telephone Skills, Loans
Education
American InterContinental University 2008 — 2008
Bachelor of Business Administration (B.B.A.), medical billing, A
Weltman, Weinberg & Reis Co., LPA July 2015 - Present
Bank of America December 2010 - January 2015
Kennywood Entertainment July 2006 - August 2009
TeleTech November 2008 - February 2009
Skills
Notary Public, Customer Service, Microsoft Office, Team Building, Risk Management, Teamwork, Legal Research
Education
American Public University 2015 — 2016
Bachelor of Science (B.S.), Criminal Justice with a concentration in Forensics
American Public University 2012 — 2014
Associate of Science (A.S.), Legal Assistant/Paralegal
American Public University System 2011 — 2012
Certificate, Legal Assistant/Paralegal
City of Sunrise September 2015 - Present
American Institute January 2015 - August 2015
University of Fort Lauderdale August 2011 - February 2015
Kaplan University February 2009 - August 2011
GWC Logistics Inc March 2004 - February 2009
Bank of America June 2001 - November 2007
Skills
Outlook, Student Financial Aid, Admissions, Enrollment Management, Coaching, Microsoft Excel, Staff Development, Resume Writing, Team Building, Microsoft Word, Adult Education, E-Learning, Training, Program Management, Student Recruiting, Campus, Hiring, Public Speaking, Higher Education, Recruiting, PowerPoint, CampusVue, Distance Learning, Customer Service, Conflict Resolution, Leadership, Employee Training, Interviews, Leadership Development, Career Development, Career Counseling, Student Affairs, Instructional Design
Education
American Intercontinental University 2011 — 2012
MBA, Human Resources
Florida Atlantic University 1994 — 2000
BS, Management/Marketing
Wells Fargo AnalystGibraltar Private Bank & Trust2012 - 2013
BankAtlantic 2009 - 2011
TD 2008 - 2011
Bank of America March 2000 - July 2006
Skills
Auditing, Sales Management, Account Management, Coaching Staff, Retail Banking, Retail Sales, Customer Service, Customer Satisfaction, Customer Engagement, Master Scheduling, Staff Management, Mentoring Of Staff, Banking
Education
American InterContinental University-South Florida
Psychology, Business Administration/Management
Quicken Loans December 2014 - Present
Quicken Loans April 2012 - December 2014
Quicken Loans December 2009 - April 2012
New Penn Financial, LLC April 2009 - January 2010
EquiFirst Corporation (Barclay's Capital) February 2007 - April 2009
Wilmington Finance 2005 - 2007
Bank of America June 2004 - January 2005
Skills
Mortgage Lending, FHA, Loans, Loan Origination, Mortgage Banking, Six Sigma, Banking, Credit, Credit Analysis, FHA financing, First Time Home Buyers, Government Loans, Leadership, Management, Mortgage Underwriting, Refinance, Residential Mortgages, Training, Underwriting, VA Loans, VA loans
Education
American InterContinental University
Associates, Business
Microsoft July 2015 - Present
Microsoft March 2014 - July 2015
Microsoft September 2008 - March 2014
Volt September 2007 - September 2008
Concur Technologies January 2001 - October 2007
Bank of America December 1999 - May 2001
Skills
Solution Selling, Product Management, Business Development, Account Management, Management, Business Process..., Team Building, Customer Service, Marketing, CRM, Sales Process, Sales, Networking, Sales Operations, Human Resources, Cold Calling, Training, Strategic Partnerships, Strategic Prospecting, Sales Presentations, Department Budget..., Marketing Strategy, Business Transformation, Business Partner..., Project Management, Program Management, Relationship Management, Business Analysis, Strategy, Leadership, SaaS, Cross-functional Team..., Strategic Planning, Professional Services
Education
American InterContinental University 2005 — 2006
Master of Business Administration (M.B.A.), Project Management
University of Washington 1993 — 1996
Bachelor of Arts (B.A.), Sociology and Political Science
Confidential April 2015 - Present
Nationwide Property and Appraisal Services January 2015 - April 2015
Interthinx March 2013 - January 2014
Bank of America October 2011 - February 2013
Primary Capital Mortgage, LLC October 2010 - May 2011
Moore Buick Pontiac GMC April 2010 - October 2010
Community Bank July 2005 - February 2006
Mortgage World Bankers November 2003 - November 2004
WAMU 88.5 October 2002 - October 2003
Skills
Mortgage Servicing, Credit Analysis, Credit, Loan Origination, Loans, FHA, Banking, Underwriting, Mortgage Lending, Mortgage Banking, Finance, Management, Refinance, Residential Mortgages, Risk Management
Education
American Military University 2014 — 2016
Business Administration and Management, General
South University Online 2010 — 2011
Business Administration (Finance)
JPMorgan Chase December 2007 - Present
Bank of America February 2007 - June 2007
Washington Mutual January 2005 - October 2006
Skills
Customer Service, Customer Relations, Small Business, Team Building, Team Management, Team Leadership, Risk Management, Risk Assessment, Risk Analysis, Vendor Management, Vendor Relations, Banking, Management, Quality Assurance, Call Centers, Coaching, Leadership, Social Media, Leadership Development, Public Speaking, Time Management, Analysis, Mortgage Banking, Outlook, Research, Microsoft Office, Nonprofits, Event Planning, Training, Process Improvement
Education
Liberty University 2014 — 2015
Master of Arts (M.A.), Human Services Counseling: Family and Marriage
American InterContinental University 2009 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American InterContinental University 2008 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Bank of America 2010 - Present
Money Market Mortgage June 2006 - December 2010
Walgreens September 2006 - December 2009
Skills
Sales Management, Customer Service, Mortgage Banking, Real Estate, Marketing, Training, Loans, Mortgage Lending, Sales, Advertising, Credit, Interviews, Loan Origination, Residential Mortgages, Cross Selling, Relationship Management, Customer Satisfaction, Team Building, Banking, Consumer Lending
Education
American InterContinental University 2011 — 2013
Master of Business Administration (MBA), International Business
Global CI October 2013 - Present
Henson Property Management April 2011 - Present
CSEK March 2010 - March 2011
State Department Federal Credit Union 2007 - 2009
Bank of America 1996 - 2004
Skills
Human Resources, Recruiting, Training, Marketing, Interviews, Management, Performance Management, Policy, Personnel Management, Program Management, Business Development, Executive Search, Coaching, Change Management, Team Building, Succession Planning, l Executive Hiring and..., Public Speaking, Spokesperson, Conference Speaking, Workshop Facilitation
Education
American InterContinental University
Business Administration and Management, General
American InterContinental University
Business Administration and Management, General
Reliance Trust Company an FIS Company July 2015 - Present
Reliance Trust Company an FIS Company October 2012 - July 2015
Reliance Trust Company April 2002 - October 2012
Global Financial Services 2002 - 2002
SunTrust Bank August 1999 - January 2001
Bank of America July 1998 - August 1999
Skills
Relationship Management, Project Management, Defined Contribution, Defined Benefit, Non-Qualified Deferred..., Client Liason, Superior Client Service, Help Desk Support, Technical Support, 401k, Employee Benefits, Investments, Mutual Funds, Wealth Management, Financial Services, Asset Management, Sales, Asset Allocation, Process Improvement, Securities, Leadership, Risk Management, Strategic Financial..., Finance
Education
American InterContinental University 2004 — 2006
MBA, Supply Chain Management
University of North Carolina at Pembroke 1991 — 1996
BS, Business Management
Hallet Enterprise LLC March 2015 - Present
BridgePoint Group, LLC March 2015 - Present
Cigna July 2013 - March 2015
The Linde Group October 2012 - July 2013
The Hartford November 2010 - October 2012
ING June 2005 - November 2010
ING June 2005 - July 2007
Bank of America 2003 - 2005
The Stanley Works 2001 - 2003
GE 1994 - 2001
Skills
Six Sigma, Operational Excellence, Process Improvement, Business Process..., Change Management, Black Belt, Lean Manufacturing, Team Building, Re-engineering, Strategy, Vendor Management, Leadership, Project Portfolio..., Process Engineering, Quality Management, Business Transformation, Cross-functional Team..., PMO, Risk Management, Business Process, Outsourcing, Program Management
Education
American International College 1989 — 1993
M&T Bank May 2011 - Present
Hiss United Methodist Church January 2004 - January 2014
Maryland School for the Blind January 2011 - May 2011
K Bank April 2002 - January 2011
Provident Bank 1997 - 2002
Bank of America 1984 - 2002
Maryland National Bank/Nations Bank 1984 - 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, PowerPoint, AFS, OSI, Microsoft Publisher
Education
American InterContinental University 2003 — 2005
MBA, Management
Our Lady of Mt. Carmel 1975 — 1979
High School, General
Our Lady of Fatima 1967 — 1975
elementary
The Community College of Baltimore County
Citigroup July 2009 - Present
PSS June 2008 - November 2009
EverBank September 2001 - June 2008
Incanta 2000 - 2001
Bank of America February 1993 - May 1998
Education
American InterContinental University 2000 — 2001
Masters (MIT), Infor
University of North Florida - College of Business Administration 1993 — 1997
BBA, Business
AutoTrader.com October 2005 - Present
Bank of America December 2004 - October 2005
Education
American InterContinental University 1999 — 2003
EagleBank April 2011 - Present
Industrial Bank September 2008 - April 2011
UBS Financial Services - Wealth Management April 2004 - March 2008
Bank of America 2001 - 2004
Education
American International College 1991 — 1993
Bachelor Of Science, Finance
Bank of America
Skills
Analysis, Management, Process Improvement, Leadership, Project Management, Risk Management, Business Process..., Microsoft Office, Accounting, Banking, Financial Analysis
Education
American International College 1996 — 2000
BSBA, MIS
Wells Fargo January 2014 - Present
Wells Fargo Bank, N.A. April 2010 - January 2014
Capital One Financial Corp February 2009 - June 2010
Bank of America January 2007 - January 2009
Bank of America, N.A. June 2006 - January 2007
Bank of America, N.A. July 2005 - June 2006
Coca-Cola Enterprises November 2004 - July 2005
Brooklyn Welding Corporation July 2001 - August 2002
Independence Community Bank (now Sovereign Bank) November 2000 - July 2001
Skills
Credit Analysis, Commercial Lending, Credit, Commercial Banking, Small Business Lending, Credit Risk, Relationship Management, Diversity, Loans, Banking, Financial Risk, Financial Analysis, Mortgage Lending, Lines Of Credit, Management, Underwriting, Finance, Investments, Treasury Management, Analysis, Cash Flow, Strategic Financial..., Corporate Finance, Asset Based Lending, Portfolio Management, Commercial Mortgages, Retail Banking, Consumer Lending, Loan Origination, Financial Structuring, Risk Management, SBA, Auditing
Education
American International College 1997 — 2004
Master of Business Administration (M.B.A.)
American International College 1996 — 2000
Bachelor of Applied Science (B.A.Sc.)
Open Systems Technology (OST) July 2015 - Present
Columbus Data Services, LLC October 2014 - July 2015
TPK Games August 2011 - October 2014
Bank of America October 2012 - August 2014
ResidentCheck June 2012 - September 2012
AT&T June 2008 - June 2012
AT&T November 2005 - June 2008
SBC February 2005 - October 2005
SBC October 2004 - January 2005
SBC August 2000 - September 2004
Skills
Microsoft SQL Server, ASP.NET, SharePoint, Access, Telecommunications, Visio, Call Center, Integration, Agile Methodologies, SDLC, Networking, Information Technology, Call Centers, Process Improvement, Project Management, Databases, Enterprise Software, Quality Assurance, Project Planning, Software Development
Education
American InterContinental University 2014 — 2016
Bachelor of Information Technology, Digital Investigations
The University of Texas at San Antonio 1985 — 1990
Bachelors, English
Clark High School 1981 — 1985
Bank of America January 2009 - Present
Skills
Vendor Management, Virtualization, Disaster Recovery, Program Management, Team Leadership, ITIL, Microsoft SQL Server, Citrix, Project Management
Education
American InterContinental University 2003 — 2005
AA, Business Administration
Colorado Department of Revenue December 2010 - Present
Solvport July 2008 - October 2008
NTP Distribution February 2008 - June 2008
West Coast Bank November 2005 - November 2007
Bank of America September 2002 - September 2005
Skills
Accounts Payable, Invoicing, Accounting, Sales, Banking, Tax, Payments, Spreadsheets, Data Entry, Outlook, Accounts Receivable, Microsoft Excel, QuickBooks, Administrative..., Payroll, Microsoft Word, Microsoft Office
Education
American InterContinental University 2009 — 2010
Bachelors, Business Admininstration
Northwest University 1983 — 1985
Associates, Business
Red Rocks Community College 1981 — 1982
none, Business
Jefferson High School 1980 — 1981
High School diploma
Lake County Superior Court May 2008 - September 2013
Bank of America December 2006 - May 2008
Bank of America November 2006 - May 2008
Skills
Banking, Credit, Lines Of Credit, Commercial Banking, Cross Selling, Retail Banking, Sales, Customer Service, Loans
Education
American InterContinental University 2004 — 2006
BS, Criminal Justice
Mendocino Community College 1997 — 1999
AA, English
Bank of America March 2015 - Present
Comcast March 2013 - March 2015
Bank PHB Plc April 2009 - January 2013
PrimeWealth Capital Limited. August 2007 - July 2009
Skills
Banking, Cash Management, Business Analysis, Business Strategy, Change Management, Analysis, Business Development, Management, Customer Service, Team Leadership, Microsoft Office, Retail Banking
Education
Lagos State University 1999 — 2005
Bachelor’s Degree, Economics
American InterContinental University
Bachelor’s Degree, Business, Management and Marketing, 3.70
Jones Beach 2013 - Present
Bank of America September 2011 - April 2012
M&T Bank April 2009 - October 2011
Self Employed May 2009 - September 2011
Self Employed April 2009 - September 2011
Skills
Commercial Banking, Small Business Lending, Commercial Lending, Lines Of Credit, Loans, Business Relationship..., Commercial Mortgages
Education
American International College
Bachelor of science, Business Administration and Management, General
JP Morgan Chase April 2007 - Present
Bank of America June 2004 - March 2007
Skills
Loans, Small Business Lending, Credit, Commercial Banking, Banking, Credit Analysis, Mortgage Lending, Consumer Lending, Portfolio Management, Lines Of Credit, Retail Banking, Loan Origination
Education
American InterContinental University
Associate's degree, Business Administration and Management, General
JPMorgan Chase March 2013 - Present
JPMorgan Chase October 2011 - March 2013
Wells Fargo September 2010 - September 2011
Bank of America July 2007 - March 2009
American Express March 2001 - June 2007
Skills
KYC, Anti Money Laundering, Analysis, Training, Leadership, Management, Risk Management, Banking, Customer Satisfaction, Call Centers, Credit, Team Building, Mortgage Servicing, Bookkeeping, Financial Risk, Due Diligence, Finance, Financial Analysis
Education
American InterContinental University
Bachelor's degree, Accounting and Business/Management
Brookdale College
American InterContinental University 2011 - Present
Brainstorm 2001 - Present
Bank of America 2007 - 2011
Wachovia, A Wells Fargo Company 2003 - 2006
State and Local Solutions 2001 - 2002
Intuit 2000 - 2001
People's United Bank 1992 - 2000
Education
American Public University System 2014 — 2016
Master of Arts (MA), Organizational Leadership, 4.0
American InterContinental University
Bachelor of Business Administration (BBA), Project Management, Summa Cum Laude
AMVETS Post 24 Career Center November 2014 - Present
Youth Service America October 2012 - Present
Networking Group 2014 - 2014
Bank of America May 2012 - May 2013
United States Small Business Administration July 2011 - May 2012
American Legion Jesse Clipper Post 430 2011 - 2012
Roswell Park Cancer Institute July 2007 - February 2010
SUNY@Buffalo Research on Addictions 2001 - 2003
Skills
Community Outreach, Program Evaluation, Grant Writing, Grants, Program Development, Higher Education, Research, Nonprofits, Community Development, Staff Development, Public Speaking, Qualitative Research, Policy, Policy Analysis, Data Analysis, Training, Leadership Development, SPSS, Social Scientist, Action Research, Participatory Action..., Utilization -Focused..., Security Clearance, Team Leadership, Team Motivation
Education
Capella University 2009 — 2016
Pursuing DPA, Public Administration, 3.944
American InterContinental University 2005 — 2006
Master of Business Administration, Project Management
Walden University
Cortado and Thin Print, MDM/MAM/Mobile Productivity and Resolving Print Issues for VDI&ThinClient January 2013 - Present
Apple November 2011 - December 2012
Software Sales Consultant January 2009 - July 2011
Vertafore October 2008 - October 2009
Qualitech Solutions May 2004 - March 2007
La-Z-Boy Furniture Galleres January 2002 - 2004
Bank of America 2001 - 2002
DBBasics 1995 - 2001
Skills
Solution Selling, Customer Service, Negotiation, Account Management, Sales Management, Consultative Selling, New Business Development, Customer Relations, Mentoring, Retail, Problem Solving, Word, PowerPoint, Coaching, Salesforce.com, Enterprise Software, Microsoft Office
Education
American InterContinental University 2002 — 2004
AA, Marketing
High School August 2012 - Present
Bank of America July 2011 - August 2012
Museum of Fine Arts, Boston May 2009 - July 2011
Museum of Fine Arts, Boston September 2008 - May 2009
Justice Resource Institute May 2006 - July 2007
Skills
Spanish translation, Office Work, Problem Solving, Power Point, Excel, Customer Service, Historical Research, Spanish, Teaching, Community Outreach, Microsoft Excel, Event Planning, Higher Education, Training, Research
Education
American International College 2012 — 2014
Master of Education (M.Ed.)
Southern Connecticut State University 2011 — 2012
Masters, Business Administration
Boston College 2005 — 2009
Bachelors, History; Pre-med
Bishop Feehan High School 2001 — 2005
Diploma
Capital One Bank 2007 - 2010
HarVest Bank of Maryland 2004 - 2007
Bank of America 2001 - 2003
Education
American InterContinental University 2010 — 2011
Bank of America July 2013 - Present
G4S Secure Solutions (USA) Inc. June 2012 - Present
ARAMARK January 2010 - August 2012
Delaware North Companies November 2008 - October 2009
Navy Federal Credit Union May 2007 - November 2008
FOLKS SOUTHERN KITCHEN August 2004 - July 2007
TUCKER FEDERAL BANK OPERATIONS CENTER October 2000 - October 2004
Skills
Customer Service, Supervisory Experience, Microsoft Office, Training, Customer Satisfaction, Time Management, Problem Solving, Recruiting, Sales, Banking, Program Management, Data Entry, Employee Training, Compliance, Inventory Management, Policy, Microsoft Excel, PowerPoint, Supervisory Skills
Education
Colorado Technical University 2008 — 2009
Masters of Science, Management – Criminal Justice
American InterContinental University 2004 — 2007
Bachelor of Science, Criminal Justice
Mt. Zion High school
Bank of America May 2007 - January 2011
CDCS May 1997 - May 2007
Bank of America September 1995 - May 1997
Education
American Public University
Bachelor’s Degree, Business Administration and Management, General
Bishop Hannan High School
King's College, Wilkes
Lackawanna College
Old Mutual Asset Management April 2012 - January 2013
Old Mutual Asset Management December 2010 - April 2012
Bank of America August 2007 - August 2010
Skills
Customer Service, Microsoft Office, Citrix, RSA SecurID, Checkpoint, Blackberry, Blackberry Enterprise..., Active Directory, Norton Ghost, Nortel, iPhone, Genesys, Computer Hardware..., Software Installation, Exchange Management, Change Management, Time Management, Video Conferencing, Audio Conferencing, Printer Support, ricoh, HP Printers, Telecom Expense...
Education
University of Massachusetts Boston 2013 — 2015
Bachelor of Science (BS), Information Technology, 3.75
American InterContinental University 2004 — 2004
Associate of Arts (AA), Business Administration and Management, General
Bank of America Merrill Lynch April 2007 - Present
Bank of America August 2006 - March 2007
Bank of America October 2005 - July 2006
Skills
•Six Sigma Green Belt..., •Operations Management, •Process Improvement, •Strong Analytical &..., •Global Treasury..., •Mentoring and Coaching, •Trilingual..., •Execution of...
Education
American InterContinental University 2005 — 2006
Master of Business Administration (MBA), Accounting and Finance, 3.67
Staffing Services March 2011 - January 2012
Spherion Professional Services 2011 - 2012
Hartford Insurance Company November 2007 - December 2009
Bank of America September 2006 - August 2007
Bank One September 2004 - June 2006
Education
American InterContinental University 2012 — 2013
Business Administration and Management, General, 3.5
Pat Scanlan Insurance Training
Robert Half/ JP Morgan Chase May 2014 - Present
Bank of America May 2013 - February 2014
Chase October 2012 - March 2013
Chase September 2012 - October 2012
Johnson Control June 2012 - July 2012
J.P. Morgan October 2011 - May 2012
Progressive Financial Services September 2010 - September 2011
Skills
Customer Service, Data Entry, Mailroom Operations, Microsoft Office, Administrative..., Human Resources
Education
American InterContinental University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
American Intercontinental University 2004 — 2005
Associate of Arts (A.A.), Business Administration
LA 2 Moval 1996 - Present
Bank of America December 2011 - March 2012
American Corporate Security February 2007 - April 2009
ARS April 2005 - December 2006
First American Title February 2004 - March 2005
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Risk Management, Risk Assessment, Problem Solving, Presentations, Microsoft Office, Outlook
Education
American InterContinental University 2011 — 2012
Master of Technology (M.Tech.), Information Technology/ Project Management
American InterContinental University 2009 — 2011
Bachelor of Technology (B.Tech.), IT Security
Citi October 2013 - Present
Bank of America October 2010 - March 2013
Bank of America April 2008 - September 2010
Bank of America January 2007 - March 2008
Bank of America April 2006 - December 2007
Bank of America September 2004 - March 2006
Travelers Life & Annuity May 2004 - September 2004
The Hartford 2003 - April 2004
The Hartford September 2001 - 2003
Webster Bank August 1995 - August 2001
Skills
Spanish-speaking, Finance, Banking, Insurance, Call Centers, Customer Service, Customer Experience, Project Management, Process Improvement, Process Design, Team Leadership, Leadership Development, Organizational..., Sales Management, Sales Process, Sales Operations, Sales Execution, Operations Management, Operational Execution, Coaching, Team Building, Change Management, Training, Forecasting, Customer Satisfaction, Sales, Budgets, Project Planning, Management, Risk Management, Vendor Management, Relationship Management, Credit, Executive Management, Credit Cards, Strategy
Education
Quinnipiac University 2012 — 2014
Master's Degree, Organizational Leadership, 3.6
American InterContinental University 2004 — 2004
Bachelor's Degree, Human Resources Management/Personnel Administration, General, 4.0
American InterContinental University 2003 — 2004
Bachelor's Degree, Business Administration and Management, General, 3.6
Capitol Community College 1989 — 1995
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Bank of America October 2006 - Present
Delta Air Lines September 2002 - February 2013
Bank Of America 2002 - 2012
Skills
Complaint..., Data Entry/Records..., Multiline Phone Use, MS Word, Excel and...
Education
American InterContinental University 2004 — 2006
Bachelor of Applied Science (B.A.Sc.), Business/ Marketing
Benjamin Banneker High School 2003 1999 — 2003
High School diploma
Bank of America April 2010 - February 2013
Hennes & Mauritz (H&M) August 2007 - April 2010
Skills
Leadership, Time Management, Organizational..., Microsoft Office, Communication Skills
Education
Code one training 2013 — 2013
Emergency medical technician certification, Emergency Care Attendant (EMT Ambulance)
American InterContinental University 2010 — 2012
Master of Business Administration (M.B.A.), Business administration and healthcare management
Bank of America August 2013 - Present
Bank of America July 2004 - May 2013
Skills
•10+ years of..., •Strong leadership..., •Strong project..., •Ability to manage 140..., •Ability to mentor,..., •Excellent..., Banking, Credit, Mortgage Lending, Risk Management, Customer Service, Call Centers, Management, Mortgage Banking, Process Improvement, Strategic Planning, Strategy, Team Leadership, Human Resources, Budgets, Business Analysis
Education
American InterContinental University 2000 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
Washington High 1994 — 1998
High School Diploma
University of New Hampshire August 2009 - Present
U.S. Coast Guard November 2006 - April 2009
U.S. Coast Guard April 2005 - November 2006
Bank of America January 2004 - April 2005
Coldwell Banker Real Estate January 2004 - April 2005
Techlink Strategies 2002 - 2004
Planet Fitness April 2001 - May 2002
Macy's January 2000 - April 2001
Arens Stoneworks 1999 - 2000
Skills
ArcGIS, AutoCAD, Data Analysis, Ecology, Environmental Awareness, Environmental Compliance, Environmental Education, Environmental..., Environmental Impact..., Environmental..., Environmental Policy, Environmental Science, Field Work, HEC-RAS, HydroCAD, Hydrology, Microsoft Excel, Microsoft Word, Research, Revit, Science, SimaPro, Sustainability, Water Quality, Water Resources, Water, Wetlands, Climate Change, Environmental Consulting, Remediation, GIS, Stormwater Management
Education
University of New Hampshire 2012 — 2013
Master of Science (MS), Civil Engineering, 3.22/4.00
University of New Hampshire 2009 — 2012
Bachelor of Science (BS), Environmental Engineering
American Public University System 2006 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General, Overall GPA: 3.8/4.0
Citizens Bank July 2012 - Present
Santander Bank, N.A. December 2010 - July 2012
Bank of America April 2005 - July 2010
Skills
NMLS Licensed, Notary Public, Management, Sales Management, Employee Training, Sales Management..., Customer Service, Sales, Customer Satisfaction, Leadership, Coaching, Cold Calling, Loans, Branch Banking, Business Planning, Banking, Retail Banking, Consumer Lending, Credit, Small Business Lending, Commercial Banking
Education
Manchester Community College 2010 — 2011
American International College 1992 — 1994
US Army January 2015 - Present
US Army January 2013 - December 2014
US ARMY August 2012 - January 2013
US Army February 2012 - August 2012
US Army June 2011 - February 2012
US ARMY January 2011 - June 2011
Wells Fargo January 2009 - January 2011
Bank of America January 2008 - January 2009
Frederick's of Hollywood January 2007 - January 2008
CROSSMARK January 2006 - January 2007
Education
University of Southern California 2015 — 2016
Master’s Degree, Licensed Clinical Social Work, 4.0
American Military University 2013 — 2014
Master’s Degree, Intelligence Studies, 3.75
American Military University 2012 — 2013
Bachelor’s Degree, Psychology, 3.8
Bank of America January 2000 - Present
Education
American International College 1981 — 1983
Master of Business Administration (M.B.A.), Finance, General
Middlebury College 1976 — 1980
Bachelor’s Degree, Biology, General
Ditech Mortgage Corp September 2012 - Present
Bank of America October 2011 - October 2012
Bank of America June 2009 - October 2011
Mid-Atlantic Mortgage April 2005 - October 2009
Skills
Loss Mitigation, Consumer Lending, Commercial Lending, Operations Management, Project Management, Cost Savings
Education
American InterContinental University
Master's degree, Business Administration and Management, General