Bank of America
Industry: Investment banking company
DescriptionThe Bank of America Corporation is an American multinational investment bank and financial services company based in Charlotte, North Carolina with central hubs in New York City, London, Hong Kong, Minneapolis, and Toronto. Bank of America was formed through NationsBank's acquisition of BankAmerica in 1998. Customer service: 810 1 315-724-4022 Credit card support: 810 1 757-677-4701 CEO: Brian T. Moynihan (Jan 1, 2010–) Headquarters: Charlotte, North Carolina, United States Subsidiaries: Bank of America Merrill Lynch, Merrill Edge, Did you know: Bank of America is the ninth-largest bank in the world by total assets ($2,281.23 B). wikipedia.org
Bank of America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bank of America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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110,318 Bank of America employees in database. Find out everything there's to know about Bank of America employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bank of America Employees
Bright Hope Baptist Church January 2012 - July 2013
Bank of America April 2008 - December 2011
Fort Maier Homes September 2007 - March 2008
Citizens Bank December 2004 - August 2007
PNC January 2000 - December 2003
Education
Martin Luther King High School 1995 — 1999
Mathematics
University of Phoenix
Bachelor of Business Administration Degree, Business
Sandia Area FCU June 2015 - Present
Alliance Home Health Care October 2012 - May 2015
OCO Biomedical March 2012 - September 2012
MVD Express March 2010 - January 2012
Jeff Rose and Associates August 2009 - February 2010
Hilton Albuquerque June 2008 - July 2009
Bank of America July 2006 - April 2008
Skills
Real Estate, Computer Proficiency, Microsoft Office, Customer Service, Office Administration, Office Management, Front Office, Banking, Sales, Hospitality, Human Resources, Management, Data Entry, Call Centers, Problem Solving, Outlook, Employee Relations, Employee Training, Leadership, Policy, Leadership Development, Public Speaking, Training
Education
University of Phoenix 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Accenture Team LeaderAccentureAugust 2015 - Present
Bank of America September 2012 - July 2015
New York Life Insurance Company November 2011 - August 2012
Bank of America March 2011 - November 2011
Bank of America August 2006 - March 2011
Bank of America May 1979 - August 2006
Skills
Credit, Underwriting, Mortgage Lending, Life Insurance, Customer Service, Insurance, Mortgage Banking, Portfolio Management, Residential Mortgages, Retirement Planning, Investments, Close Attention to..., Business Planning, Follow Through, Management, Strategic Financial..., Financial Risk, Finance, Real Estate, Home Equity Loans, Financial Analysis, Risk Management, Loan Origination, Training
Education
University of Phoenix 2006 — 2010
Bachelor's Degree in Business Management, Business Management
Highlands High School 1974 — 1976
Old Dominion Freight Line May 2015 - Present
Bank of America September 2014 - March 2015
TD November 2012 - September 2014
The PNC Financial Services Group October 2010 - November 2012
Bank of America Corporation July 1992 - May 2010
Skills
DFSS, Change Management, Project Management, Microsoft Office, Microsoft Word, Microsoft Excel, Risk Management, Financial Services, Personal Trust..., Retail Banking, Business Process Design, Process Design, Project Portfolio..., Management, Business Process..., Business Process, SDLC, Process Improvement, Lean Manufacturing, Leadership, Business Analysis, Banking, Team Management, Continuous Improvement, Relationship Management, Finance, Budgets, Vendor Management, Analysis, Program Management, Portfolio Management, Visio, Process Engineering, PMP, Cross-functional Team..., PMO, Operational Excellence, IT Strategy, Management Consulting, Requirements Gathering, Six Sigma, Business Requirements, MS Project, Business Intelligence, Outsourcing, Team Leadership, Operations Management, Software Documentation, Information Technology, Quality Assurance
Education
University of Phoenix 2014 — 2015
Master of Business Administration (M.B.A.)
University of Phoenix 2008 — 2011
Bachelor of Science in Business (BSB), Business Administration
University City High School
Maricopa County 2000 - 2006
Bank of America 1985 - 1998
Skills
I am bilingual, very..., Nonprofits, Training, Public Speaking, Leadership, Staff Development, Leadership Development, Adult Education, Research, Program Development, Curriculum Development, Curriculum Design, Educational Leadership, Instructional Design, E-Learning, Educational Technology, Student Affairs, Community Outreach
Education
University of Phoenix 2005 — 2008
Bachelors Degree, Criminal Justice Administration
University of Phoenix 2003 — 2004
Human Resource Management - Certificated, Human Resources Management/Personnel Administration, General
University of Phoenix 2002 — 2003
Mediation - Certificated, Mediation
Bank of America February 2012 - March 2014
Bank of America November 2005 - November 2011
Bank of America June 1997 - November 2005
Bank of America October 1994 - June 1997
Skills
PMO, Program Management, Risk Management, PMP, Process Improvement, Project Management, Change Management, Project Portfolio..., Leadership, Business Process, Banking, Relationship Management, SDLC, Communication, Management, Presentation Skills, Governance, Integration, Training, Cross-functional Team..., Consulting, DMAIC, Lean Six Sigma, Issue Management, Financial Oversight, Financial Analysis, Reporting & Analysis, Requirements Analysis, Business Analysis
Education
University of Phoenix 2014 — 2017
Bachelor of Science in Business Management
Diva 101 Inc. June 2009 - Present
Bank of America March 2007 - Present
State Farm January 2005 - February 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Nonprofits, Fundraising, Event Planning, Community Outreach, Leadership, Social Networking, Data Entry, Public Relations, Event Management, Volunteer Management, Teamwork, Team Building, Team Leadership, Organizational..., Entrepreneurship, Small Business, Social Media, Training, Leadership Development, Coaching, Recruiting, Social Media Marketing, Blogging, Risk Management, Program Development
Education
University of Phoenix 2012 — 2016
Master's degree, Psychology
Terry Parker High School 2002 — 2004
High School Diploma, High School/Secondary Diplomas and Certificates
Corrections Corporation of America April 2014 - Present
Arizona Magic Basketball December 2013 - December 2014
Bank of America July 2013 - April 2014
Bank of America November 2012 - July 2013
Hilton Worldwide December 2011 - November 2012
Hilton Worldwide May 2010 - December 2011
Skills
Communication Skills, Banking, Investment Banking, Bartending, Credit Cards, Basketball, Coaching, Leadership, Multi Tasking, Microsoft Word, Microsoft Excel, Micros, Listening to customers, Critical Thinking, Caring, Empathy, Accounting, Customer Service, Food & Beverage, Teamwork, Restaurants, Cash Handling Experience, Food Service, Hospitality Management, Telephone Skills, Self-driven, Business, Highly motivated..., Goal Oriented, Dependable Team Player, Close Attention to..., Supervisory Skills, Time Management, Hospitality, Team-oriented, Accountability, Call Centers, Customer Experience, Phone Etiquette, People Skills, Integrity, Supervising, Organizational..., Catering
Education
University of Phoenix 2011 — 2015
BACHELOR OF SCIENCE IN BUSINESS/ACCOUNTING, Business Administration and Management, General, 3.5
Florence High School 2004 — 2008
Diploma, General Studies
The Bancorp July 2014 - Present
Citi October 2010 - June 2014
Coventry Health Care, an Aetna Company August 2009 - July 2010
WellCare Health Plans November 2007 - March 2009
Fifth Third Bank October 2006 - November 2007
Bank of America April 2004 - October 2006
American General Life Companies is now part of the AIG Family! June 2002 - April 2004
Capital One June 1999 - June 2002
Suncoast Credit Union June 1998 - June 1999
Skills
Project Management, Anti Money Laundering, Banking, Operational Risk..., Enterprise Risk..., Vendor Management, Migration Projects, Risk Management, Remediation, BSA, Change Management, Supplier Negotiation, Financial Services, Procedure Development, Capital Markets, Investment Banking, Credit, Loans, Investments, Call Center..., Internal Audit, Quality Assurance, Insurance, Residential Mortgages, Equities, Credit Cards, Process Improvement, Fixed Income, Portfolio Management, Bank Secrecy Act, FINRA, Financial Institutions, Mortgage Banking, Internet Banking, Small Business Lending, Trade Finance, Back Office, Series 63, Due Diligence, Private Banking, Commercial Lending, Sarbanes-Oxley Act, Mortgage Lending, Branch Banking, Internal Controls, Payments, Credit Analysis, Commercial Banking, Relationship Management, Securities
Education
University of Phoenix 2004 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Commercial Collection Agency - Commercial Debt Recovery - Tucker, Albin and Associates August 2013 - January 2015
Bank of America September 2008 - May 2013
Skills
Loans, Customer Service, Call Centers, Mortgage Lending, Sales, Team Building, Microsoft Word, Time Management, Residential Mortgages, Account Management, Financial Analysis, Strategic Planning, Microsoft Excel, Data Entry, Outlook, Customer Satisfaction, Accounts Receivable, Windows, Credit, Portfolio Management, Risk Management, Leadership, Customer Retention, Credit Analysis, Negotiation, Finance, Executive Management, Sales Management, Business Development, Process Improvement, Relationship Management, Operations Management, CRM, Credit Risk, Credit Cards, Contract Negotiation, Financial Services
Education
University of Phoenix 2010 — 2014
Associate's degree, Business Administration and Management, General
State Farm April 2014 - Present
Aegis Communications February 2014 - April 2014
Liberty National Life Insurance Company November 2013 - January 2014
Stephens Furniture February 2013 - November 2013
Bank of America June 2004 - February 2013
Skills
Foreclosure Specialist, Mortgage Default..., Loss Mitigation, Mortgage Servicing, Experienced Trainer, Texas Notary, FPS, AS400 system, LPS Desktop, GIS systems, Team Management, Microsoft Office, Financial Analysis, Accounts Payable, Customer Service
Education
University of Phoenix 2005 — 2014
Bachelor's degree, Business Administration and Accounting, 3.5 GPA
Court Reporting Institute of Dallas
Court Reporting/Court Reporter
Ame Management Group February 2013 - Present
Bank of America September 2004 - June 2012
Skills
Human Resources, Recruiting, Accounting, Account Management, Operations Management, Sales Management, Business Process...
Education
University of Phoenix-Maryland Campus
BS in Business Management
International Cruise & Excursions, Inc. May 2015 - Present
Asurion June 2014 - April 2015
TeleTech November 2013 - May 2014
Sears Holdings Corporation July 2013 - November 2013
American Express August 2010 - May 2013
Citi July 2000 - January 2010
Bank of America January 1995 - July 1998
Skills
Call Center, Retail Management, Sales Management, Customer Service, Customer Satisfaction, Hiring, Customer Experience, Customer Retention, Sales Operations, Merchandising, Customer Relations, Retail, Team Building, Forecasting, Accountability, Inventory Management, Coaching, Operations Management, Loss Prevention, Talent Development, Cross-functional Team..., Performance Management, Team Management, Process Improvement, Team Leadership, Credit, Sales Support, Budgeting, Time Management, Mentoring, Telephone Skills, Client Services, Selling, Problem Solving, Cost Reduction, Metrics, P&L, P&L Management, Profitability, Profit, Call Centers, Management, Sales, Banking
Education
University of Phoenix 2009 — 2011
Masters in Business Administration, Global Management, 3.64
University of Phoenix 2006 — 2009
Bachelor of Science in Business Management, Business Management, 3.34
Western International University 2005 — 2006
Associate of Arts in Business, Business Management, 3.45
Epiq Systems January 2015 - Present
Veteran's Foundation of Hope, Inc. (Non-Profit Serving our Veterans) November 2013 - Present
Bank of Oklahoma September 2012 - July 2013
Salina Military Affairs Council 2012 - 2013
Bank of America September 2008 - August 2011
Creative Options Financial February 1998 - September 2008
ERA Northwest Properties January 1991 - January 1998
Skills
Family Law, Elder Law, Bankruptcy Law, Legal Research, Court Proceedings, Mortgage Lending, Advocate, Non-profit Leadership, Real Estate, Banking, Relationship Management, Business Networking, Finance, Credit, Residential Mortgages, Mortgage Banking, VA loans, Consumer Lending, Commercial Lending, Credit Analysis, Financial Services, Real Estate Financing, Portfolio Management, Credit Risk, Investment Properties, Commercial Mortgages, Strategic Planning, Negotiation, Investments, Branch Management, Sales Management, Financial Analysis, Risk Management, Sales, Financial Structuring, Loss Mitigation, Cross Selling, Strategic Financial..., Financial Risk, Cash Management, Certified Mortgage..., Asset Management, Asset Based Lending, Wealth Management, Financial Modeling, Loans, Bankruptcy, VA Loans, Leadership, Management
Education
University of Phoenix 2006 — 2015
BAS/F
Western Business College
Century 21 Real Estate School
MJM Investigations/Private Investigator
University of Phoenix
Bachelor of Science
Bank of America December 2013 - Present
Century 21 August 1998 - June 2002
Snow Orthodontics April 1997 - February 2002
Skills
Loans
Education
University of Phoenix 2007 — 2008
Business/Corporate Communications
Lakenheath American High School, Lakenheath AFB, England 1974 — 1975
Diploma, Business Administration and Management, General
Nationstar Mortgage August 2013 - Present
Colvin Resources Group April 2013 - July 2013
Newbold Advisors April 2012 - February 2013
Carlisle & Gallagher Consulting Group June 2010 - January 2012
Superior Technical Resources February 2009 - May 2010
Bank of America April 1996 - December 2008
MBNA America August 2002 - January 2006
MBNA America Bank, Dallas, TX 1996 - 2006
MBNA October 2000 - August 2002
Skills
Process Improvement, Business Analysis, Training, Vendor Management, Recruiting, Account Management, Call Centers, Team Building, Leadership, Strategic Planning, Management, Operations Management, Banking, Budgets, Customer Service, CRM, Analysis, Strategy
Education
University of Phoenix 2003 — 2007
BSBM, Business Management
Bank of America April 2007 - Present
Skills
Commercial Banking, Credit Analysis, Banking, Consumer Lending, Loan Origination, Loans, Credit, Mortgage Banking, Customer Service, Sales, Relationship Management, Finance, Cash Management
Education
University of Phoenix 2009 — 2014
Bachelor of Science (BS), Criminal Justice and Corrections
Bank of America June 2015 - Present
Wells Fargo 2001 - Present
Skills
Financial Analysis, Credit, Finance, Customer Service, Risk Management, Investments, Portfolio Management, Mortgage Lending, Microsoft Office, Banking, Credit Analysis, Microsoft Word, Analysis, Microsoft Excel, Underwriting, Financial Services, Accounting, Asset Management, Due Diligence, Mortgage Banking, Leadership, Process Improvement, Public Speaking, SharePoint, Financial Risk
Education
University of Phoenix 2009 — 2013
Bachelor of Business Administration (B.B.A.), Project Management
SKILLS / TECHNOLOGY August 2012 - Present
LADERA LENDING February 2012 - Present
loanDepot July 2010 - February 2012
Kazlow & Tucker December 2009 - July 2010
Bank of America December 2008 - October 2009
GMAC RE April 2008 - December 2008
Residential Mortgage Fund October 2005 - April 2008
Homefield Financial, (Inc 500) Irvine, CA November 2002 - September 2005
New Century Mortgage March 2002 - November 2002
Pitney Bowes Software March 2002 - November 2002
Skills
Microsoft Office, Microsoft Word, Strategic Planning, Contract Negotiation, Management, Sales, New Business Development, Credit, Leadership, Real Estate, Banking, FHA, Finance, Mortgage Lending, Loans, Mortgage Banking, Business Development
Education
University of Phoenix 2009 — 2011
Bachelors Degree (Pursueing), Business Administraiton
Freddie Mac September 2014 - Present
Nationstar Mortgage Retail February 2012 - August 2014
Bank of America April 2009 - February 2012
Bank of America November 2008 - April 2009
Bank of America February 2008 - November 2008
Bank of America October 2004 - February 2008
Colonial Bank April 2003 - September 2004
LPL Financial August 2001 - March 2003
Charles Schwab April 2000 - June 2001
Wells Fargo October 1998 - April 2000
Skills
Banking, Wealth Management, Mortgage Lending, Leadership, Investments, Credit, Customer Service, Mutual Funds, Loans, Strategic Financial..., Management, Portfolio Management, Series 7, Insurance, Securities, Commercial Banking, Finance, Series 63, Training, Real Estate, Financial Services, Coaching, Relationship Management, Process Improvement, Project Management, Sales, Asset Management, Retirement Planning, Equities, Retirement, Private Banking, Life Insurance, Negotiation, Team Building, Fixed Annuities, FINRA, Refinance, Mortgage Banking, Retail Banking, FHA, Loan Origination, Financial Analysis, Credit Analysis, Underwriting, Consumer Lending, Financial Planning
Education
University of Phoenix 2002 — 2004
Bachelor of Science, Business Administration
Bank of America October 2013 - Present
iWire Audio Video 2007 - 2012
TeleConnect Communications August 2005 - January 2007
University of Phoenix March 2001 - August 2005
Skills
Outstanding Microsoft..., Great written and..., Ability to work as a..., Great attention to..., Able to analyze and..., PC literate, typing 60+..., Auditing, Payroll, Management, Analysis, Accounting, Time Management, Recruiting, Teamwork, Credit, Accounts Receivable
Education
University of Phoenix 2003 — 2005
Chandler High School 1993 — 1995
Bank of America January 2011 - Present
Bank of America January 2011 - Present
Allied Barton Security November 2009 - September 2010
Fulton County Superior Court September 2006 - September 2007
School of Medicine March 2004 - September 2005
Education
University of Phoenix 2010 — 2012
B.A, Health Care Administration & Management
Everest Institute 2009 — 2010
Dipolma, Medical Assistant
JPMorgan Chase December 2012 - Present
Brookdale College 2010 - Present
Bank of America 2005 - 2010
Chase Bank 2000 - 2005
Skills
Management, New Business Development, Banking, Sales, Mortgage Lending, Finance, Credit, Loans, Mortgage Banking, Loan Origination, Refinance, FHA, Residential Mortgages, FHA financing, VA loans, FHA Financing, VA Loans, Investments
Education
Lehigh University
BS, BA, Finance, Architecture
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Finance, General, 3.85
Rumson Fair Haven High School
Wells Fargo December 2010 - March 2012
Wells Fargo October 2010 - December 2010
Wells Fargo June 2009 - October 2010
Wells Fargo February 2008 - June 2009
Wells Fargo August 2007 - February 2008
Bank of America January 2007 - August 2007
Skills
Friendly Personality, Computer Proficiency, Cross Selling, Customer Oriented
Education
University of Phoenix 2006 — 2008
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Dahl’s College of Beauty and Manicuring
GreenSky Credit August 2014 - Present
GreenSky Trade Credit May 2012 - September 2014
Bank of America May 2012 - March 2013
GENERAL ELECTRIC August 1998 - May 2012
GE Capital April 2011 - March 2012
GE October 2007 - March 2011
GE April 2007 - September 2007
GE May 2003 - April 2007
GE May 2000 - April 2003
GE August 1998 - April 2000
Skills
Process Improvement, Risk Management, Financial Analysis, Management, Call Centers, Banking, Credit, Leadership, Training, Team Leadership, Finance, Six Sigma, Credit Cards, Customer Service, Strategy, Account Management, Business Process..., Financial Risk, Program Management, Portfolio Management, Microsoft Office, Project Management, Fraud, Analysis, Quality Assurance, Software Documentation, Loyalty Programs, Coaching, Volunteering, Financial Services, Community Outreach, Fraud Investigations, Fraud Prevention, Documentation, Bilingual-Spanish, Attention To Detail, Affinity Programs, Volunteer Engagement, Outstanding Customer..., Data Analysis, Loans, Time Management, Microsoft SQL Server
Education
University of Phoenix-Atlanta Campus 2001 — 2003
Masters, Information Technology
Wayne State University 1992 — 1997
Bachelor of Arts (B.A.), Spanish Language and Literature
Jackson Hewitt Tax Service Inc. 2011 - Present
NDEVENTS March 2008 - Present
Allen Tate Realtors 2013 - January 2014
Bank of America 1993 - 2010
Skills
Training, Sales, Leadership, Customer Service, Event Management, Marketing, Microsoft Office, Social Networking, Team Building
Education
EMPIRE BEAUTY SCHOOL
Cosmetology/Cosmetologist, General
University of Phoenix
BSM, Business Management
SunTrust Bank 2012 - 2014
Bank of America June 2007 - January 2011
Skills
Customer Service, Administrative Work, Banking, Retail Banking, Commercial Banking, Cross-functional Team...
Education
University of Phoenix 2011 — 2015
Our Lady of Assumption Catholic School, Albuquerque NM June 2013 - Present
catholic school August 2011 - June 2013
Rio Rancho Public Schools August 2010 - May 2012
University of Phoenix October 2007 - June 2011
American Express January 1997 - January 2008
Bank of America May 2002 - December 2006
Skills
Microsoft Office, Customer Service, Spanish, Public Speaking, Classroom, Human Resources, Curriculum Design, Management, Real Estate, PowerPoint, Research, Staff Development, Team Leadership
Education
University of Phoenix 2006 — 2010
BA, Elementary Education-Science
Southwest Academy of Technology 1990 — 1995
Associates Degree, Travel and Tourism Management
New Mexico Highlands University
Adult and Continuing Education and Teaching
Merrill Lynch June 2014 - Present
Bank of America April 2012 - June 2014
Dominion Diagnostics September 2011 - April 2012
Skills
Customer Service, Sales, Management, Banking, Leadership, Microsoft Office, Process Improvement, Customer Satisfaction, Training, Team Building
Education
University of Phoenix 2009 — 2011
FIDM May 2014 - Present
Bank of America November 2013 - June 2014
University of Phoenix June 2008 - January 2013
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Calyx Point, Mac OS X, OS X, Management, Social Media, Marketing, Recruiting, Public Speaking, Interviews, Finance, Cold Calling, Customer Service, Social Networking, Leadership, Higher Education, Social Media Marketing, Salesforce.com, Outlook, Team Building, Marketing Communications, Sales, Marketing Strategy, Data Analysis, Critical Thinking, Analysis, Business Development, Time Management, Blogging, Program Management, CRM, Budgets, Training, Public Relations, Strategic Planning, Leadership Development
Education
University of Phoenix-Southern California Campus 2008 — 2012
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Epsilon September 2011 - Present
Bowne March 2007 - September 2011
Bank of America May 1999 - December 2006
MBNA America 1999 - 2006
MBNA May 1999 - December 2001
Skills
Employee Relations, Employee Engagement, Talent Management, FMLA, Change Management, Organizational..., Performance Management, Talent Acquisition, Human Resources, Recruiting, Succession Planning, Onboarding
Education
University of Phoenix 2002 — 2005
MBA, Human Resource Management
Paul Quinn College 1995 — 1999
Bachelors, Business Administration
Cleveland Clinic May 2011 - Present
Bank of America April 2007 - December 2010
U.S. Bank 2004 - 2007
Skills
Healthcare, Customer Service, Financial Analysis, Access, Insurance, Social Networking
Education
University of Phoenix
Working toward a Bachelors of Science in Health Care Administration
Cox and Kings Global Services Private Limited February 2014 - July 2014
The Home Depot October 2012 - August 2013
The Atlanta Neighborhood Development Partnership June 2010 - October 2012
US Army April 2006 - April 2011
Bank of America March 2007 - August 2008
Skills
Leadership, Customer Service, Strategic Planning, Public Speaking, Nonprofits, Microsoft Office, Program Management, Community Outreach, Management, Project Management, Fundraising, Project Planning, Process Improvement, Event Planning, Training
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Business Integrated Supply Chain and Operation Management
Cleveland Heights High School 2000 — 2003
Diploma
Bank of America December 2007 - November 2008
Bank of America January 2005 - December 2007
Bank of America January 2003 - January 2005
Bank of America January 1999 - January 2003
Bank of America January 1996 - January 1999
Bank of America January 1993 - January 1996
Skills
Leadership, Training, Sales Management, Banking, Commercial Lending, Loans, Strategic Planning, Finance, Performance Management, Marketing Strategy, Consumer Lending, Risk Management, Mortgage Lending, Retail Banking
Education
University of Phoenix 1998 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bank of America October 2012 - June 2013
PennyMac March 2012 - October 2012
Bank of America August 1998 - February 2012
Skills
Banking, Financial Analysis, Risk Management, Financial Modeling, Credit, Mortgage Lending, Financial Reporting
Education
University of Phoenix
Business Administration and Management, General
OUM & Co. LLP November 2014 - Present
Gatto, Pope & Walwick, LLP December 2011 - October 2014
Gatto, Pope & Walwick, LLP February 2011 - November 2011
Dr. Richard M. Skay March 2009 - February 2011
Bank of America May 2005 - March 2009
Skills
Financial Accounting, Tax, Data Entry, Records Management, Financial Analysis, Leases, QuickBooks, Accounting, Internal Controls, Peachtree, Account Reconciliation, General Ledger, Income Tax, Financial Statements
Education
University of Phoenix 2008 — 2011
B.S. Business - Accounting, Accounting, Business
La Costa Canyon HS 1999 — 2003
LA Care October 2014 - March 2015
KPMG US May 2014 - August 2014
Bank of America September 2013 - March 2014
LACOE December 2010 - May 2013
Morrisons April 2004 - May 2009
McLagans March 2003 - June 2003
PTDev July 2002 - October 2002
Cubic August 2000 - August 2001
Centrica February 2000 - August 2000
MCI/WorldCom October 1999 - January 2000
Skills
ASP.NET, T-SQL, XML, DTS, XHTML, VBA, Oracle Application..., C#, Software Development, Microsoft SQL Server, Requirements Analysis, Software Documentation, SDLC, Integration, Software Engineering, Business Analysis, Databases, Visio, Testing, MS Project, Project Management, Enterprise Architecture, PMO, Database Design, Visual Basic, VB.NET, SSIS, SSRS, Requirements Gathering, UML, SQL, Crystal Reports, MS Integration Services, Microsoft Project
Education
University of Phoenix 2012 — 2013
Bachelor of Arts (BA), Project Management
Victoria University of Wellington 1986 — 1987
BSc, Computer Sci
University of Washington December 2010 - Present
University of Washington August 2008 - November 2010
Bank of America 1997 - 1998
Bank of America 1997 - 1998
Bank of America 1997 - 1998
Skills
Program Management, Project Management, Research, Editing, Public Speaking, Management, Course Development, Instructional Design, Education Program..., Community Outreach, Teaching, Data Analysis
Education
University of Phoenix 2008 — 2013
Doctorate, Management
University of Phoenix 2003 — 2005
MA, Education
University of Washington 1997 — 2003
BA, Philosophy
University of Washington 1997 — 2003
BA, Political Science
Elijdan Consulting LLC February 2012 - Present
Bank of America 2010 - 2012
JPMorgan Chase & Co. 2007 - 2009
University of Phoenix 2006 - 2007
Wings Financial Credit Union 2004 - 2006
Skills
Banking, Credit, Loans, Retail Banking, Commercial Banking, Credit Analysis, Mortgage Lending, Consumer Lending, Credit Risk, Commercial Lending
Education
Farmington High School
University of Phoenix
Accounting and Business/Management
Bank of America October 2011 - Present
Sam's Club April 1998 - October 2011
Skills
Operations Management, Sales, Customer Service, Merchandising, Human Resources, Sales Management, Banking, Internal Audit, Policy, Retail, Customer Satisfaction, Loss Prevention, Inventory Management, Store Management, Retail Banking, Time Management, Training
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Human Resources Management and Services
Youngstown State University 2000 — 2004
Bachelor's Degree, Business Administration and Management, General
Wintrust Financial Corporation 2012 - 2012
JPMorgan Chase June 2009 - August 2011
ComCor Mortgage a Divison of SouthPort Bank 2007 - 2008
Bank of America January 2004 - October 2007
HSBC 1999 - December 2003
Skills
Mortgage, Mortgage Lending, Underwriting, Credit, Mortgage Banking, Conventional, Loans, Banking, Credit Risk, Mortgage Industry, Compliance, Customer Relations, Loan Origination, Customer Service, Refinance, Warehouse Lending, Collections, Foreclosures, FHA financing, Commercial Lending, Loss Mitigation, Mortgage Underwriting, Residential Mortgages, FHA, VA loans, USDA, Loan Servicing, Reverse Mortgages, Financial Services, Home Equity Loans, Commercial Mortgages, Construction Loans, Government Loans, Certified Mortgage..., Small Business Lending, Real Estate Financing, Lines Of Credit
Education
University of Wisconsin-Oshkosh 1995 — 1999
Bachelors of Arts, Communications, Business
University of Wisconsin
Bachelor of Arts, Communications
University of Phoenix
MBA, Business
Bank of America February 2012 - July 2012
Grand Canyon University Phoenix January 2011 - January 2012
University of Phoenix August 2008 - July 2011
University of Phoenix Phoenix January 2008 - January 2011
OfficeMax Scottsdale January 2007 - January 2008
Stantec Consulting January 2006 - January 2007
Consolidated Reprographics Phoenix January 2003 - January 2006
Skills
Project Management, Quality Assurance and..., Education/Training/Mento..., Printing and Prepress, Supply Chain Management, Graphic Design, Operations Management, IT Experience, Makeup Artistry
Education
University of Phoenix 2009 — 2012
Bachelor of Science in Management, Business Administration and Management, General
Al Collins
Associates Degree, Visual Communications and Design
State of Nevada January 2011 - Present
Bank of America November 1993 - February 2009
Education
University of Phoenix 2007 — 2011
Bachelor of Science, Business Management & Human Resources
Santander Bank, N.A. March 2015 - Present
PwC December 2013 - March 2015
PwC April 2011 - November 2013
American Home Mortgage Servicing November 2009 - April 2011
American Home Mortgage Servicing September 2009 - November 2009
Visa Inc. May 2009 - September 2009
Bank of America October 2008 - March 2009
Intuit March 2005 - August 2008
Washington Mutual February 2002 - March 2005
HomeSide Lending, Inc. July 1998 - February 2002
Skills
Business Continuity..., Business Continuity, Risk Management, Disaster Recovery, Governance, Emergency Services, Business Resilience, Crisis Management, Incident Management, Program Management, Operational Risk..., Information Security, Process Improvement, Solution Architecture, Risk Assessment, Risk Analysis, Leadership, COBIT, Security Management, PMO, Business Analysis, Management, Business Process, Integration, Change Management, Data Center, Information Security..., Security Audits, ITIL, Outsourcing, Emergency Management, Enterprise Risk..., Information Technology, Project Portfolio..., PMP, IT Service Management, Sarbanes-Oxley Act, Vendor Management, IT Operations, Business Process..., CISA, IT Management, ISO 27001, Financial Risk, SDLC, Enterprise Software, IT Strategy, Security, IT Audit, Vulnerability Assessment
Education
University of Phoenix
DM, Doctorate of Management in Organizational Leadership
University of Phoenix 2004 — 2006
MSCIS, Masters of Science in Computer Information Systems
University of the Incarnate Word 1998 — 2001
BA, Business Administration
Prepaid Card Services April 2013 - Present
Fidelity National Information Services May 2005 - April 2013
DIRECTV May 2000 - May 2005
Bank of America Mortgage January 1997 - May 2000
Bank of America Consumer Lending February 1994 - December 1996
Bank of America Origination Operations January 1993 - January 1994
Bank of America Consumer Loan January 1989 - January 1993
Bank of America May 1984 - January 1989
Skills
Call Center, Customer Satisfaction, Process Improvement, IT Service Management, Customer Relations, Outsourcing, Customer Service, Call Centers, Budgets, IT Strategy, Business Process..., Strategy, Leadership, Telecommunications, CRM, Training, Customer Experience, Vendor Management, Management
Education
University of Phoenix
The Dow Chemical Company July 2014 - Present
Dow Chemical through Kelly Services February 2011 - July 2014
Bank of America 2008 - 2009
Bank of America 2000 - 2008
Bank of America, Change Distribution and Integration 1999 - 2000
Bank of America 1998 - 1999
Bank of America 1998 - 1998
Bank of America 1996 - 1998
Bank of America 1995 - 1996
Bank of America 1988 - 1994
Skills
Project Management, Computer Operations, Microsoft Suites, Problem Solving, Office Equipment..., Telephone Reception, Management, Vendor Management, Business Analysis, Software Documentation, Banking, Testing, Six Sigma, Business Process..., Budgets, Windows, Time Management, Leadership, Access, Project Portfolio..., Servers, Process Improvement, Team Leadership, Recruiting, Databases, Risk Management, Team Building, SDLC
Education
University of Phoenix 1998 — 2002
BS, Business Administration
Westmont High School 1981 — 1985
University of Phoenix January 2013 - April 2015
Bank of America January 2012 - January 2013
Bank of America September 2007 - January 2012
Skills
Adult Education, Higher Education, Distance Learning, Enrollment Management, Student Affairs, Student Recruiting, Student Financial Aid, Academic Advising, Academic Administration, Retaining Customers, Campus, CampusVue, Higher Education..., Customer Retention, E-Learning, Staff Development, Admissions, Microsoft Office, Training, Critical Thinking, Leadership
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA)
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Accounting and Business/Management
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Fairway Independent Mortgage Corporation November 2014 - Present
Franklin American Mortgage Company March 2012 - November 2014
Colorado Technical University October 2013 - April 2014
Bank of America June 2007 - October 2012
Wells Fargo Home Mortgage January 2004 - June 2007
Skills
Mortgage Servicing, Customer Service..., Administrative..., Public Speaking, Staff Development, Marketing, Public Relations, Mortgage Lending, Customer Service, Sales, Team Building, Loans, Mortgage Banking, FHA, Teamwork
Education
University of Phoenix
Bachelor's Degree, Business Administration and Management, General
WellStar Health System 2015 - Present
Emory Healthcare September 2000 - Present
Bank of America January 1997 - September 2000
Skills
EMR, Healthcare Information..., Outlook, Medical Terminology, Healthcare, Healthcare Management, Hospitals, Software Documentation, Medicaid, Medical Billing, Advanced Certified..., Certified Financial..., Certified Healthcare..., Customer Service, HIPAA, Process Improvement, Microsoft Word, Leadership, Data Entry, Epic Systems, RadNet, Cerner, Millenium
Education
University of Phoenix 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Bank of America November 2004 - Present
Fleet Capital Leasing August 1999 - November 2004
Bank One April 1994 - August 1999
First Chicago Bank June 1987 - April 1994
Skills
Office Management, Administration, Administrative..., Banking, Customer Service, Data Entry, Microsoft Office, Microsoft Word, Office Administration, Outlook, Spreadsheets, Time Management, Training, Teamwork, Management, Leadership, Administrative..., Event Planning
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Business/Public Administration, 3.4
Bank of America May 2015 - Present
Bank of America April 2012 - May 2015
MetroPCS July 2011 - April 2012
Auto Sales March 2010 - July 2011
General Motors November 2007 - December 2009
Skills
Languages, Professional..., Sales&Marketing, Management, Coaching, Treasury Management, Customer Retention, Cross Selling, Loans, Sales, Banking, Customer Service, Retail Banking, Credit Analysis, Relationship Management, Finance, Credit, Commercial Lending, Consumer Lending, Small Business Lending, Small Business
Education
University of Phoenix
Business Administration and Management, General
lake washington High School
High School Diploma, General Studies
Fragomen, Del Rey, Bernsen & Loewy, LLP October 2013 - Present
Bank of America August 2012 - September 2013
Bank of America October 2008 - August 2012
Skills
Microsoft Excel, Banking, Software Documentation, Management, Training, Customer Service, Insurance, Microsoft Office, Policy, Process Improvement, Public Speaking, Strategy, Team Building
Education
University of Phoenix
BS/Business Management, Business
University of Phoenix
Human Resource Certificate, HR
Intimate Cravings Fresh Baked Goods & Dessert Catering 2014 - Present
Spirit of 1794 Screen Printing & Embroidery Services/Guerrilla Republik Apparel Online Store May 2011 - 2015
Brown College of Court Reporting 2010 - 2012
Bank of America May 2009 - July 2009
Countrywide/Bank of America February 2008 - May 2009
Disney ABC Television Group October 2005 - February 2006
Disney ABC Television Group February 2004 - October 2005
Disney ABC Television Group February 2001 - February 2004
Superior Staffing/Disney ABC Television Group September 2000 - February 2001
Skills
Administrative..., Management, Customer Service, Training, Project Management, Microsoft Office, Microsoft Excel, Social Networking, Event Planning, Strategic Planning, Team Building
Education
Brown College of Court Reporting 2010 — 2012
Court Reporting
University of Phoenix 2007 — 2008
Business Administration
Bryan College of Court Reporting 2004 — 2005
Court Reporting
Atlanta Metropolitan College 1997 — 1998
Business Administration
GM Financial August 2015 - Present
Flagstar Bank October 2013 - August 2015
Bank of America May 2011 - February 2013
Bank of America October 2006 - May 2011
Skills
Access, Finance, Management, Credit, Accounting, Financial Analysis, SDLC, Forecasting, Process Improvement, Banking, Hyperion Financial..., Essbase, Hyperion Planning, FRS, DRM, Microsoft Excel, MS Excel Pivot Tables, Budgeting, Project Management, Databases, Financial Risk, PeopleSoft, Training, Oracle, Quality Assurance, Budgets, Leadership, Team Building, Microsoft Office, Strategic Planning, Credit Analysis, Risk Management, Customer Satisfaction, Time Management, Microsoft Word, Portfolio Management, PowerPoint, Account Management, Analysis
Education
University of Phoenix 2009 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.78
Bank of America May 2013 - Present
Bank of America September 2006 - May 2013
Bank of America November 2000 - September 2006
Skills
Banking, Team Management, Mortgage Lending, Consumer Lending, Customer Experience, Leadership, Strategic Planning, Credit Risk, Operations Management, Sales Management, Operational Risk, Financial Analysis, Anti Money Laundering, Wire Transfers, Customer Support, Financial Reporting, Data Administration, P&L Management, Compliance Management, Forecasting, Budgeting, Account Reconciliation, Data Analysis, Process Improvement, Financial Modeling, Data Mining, Project Support, Sales Trend Analysis, Cost Control, Staff Development, Risk Management, Microsoft Office, Management, Loans
Education
University of Phoenix
Bachelor's Degree, Business Management
seeking the perfect employer February 2014 - Present
Instant Capital April 2011 - May 2014
Bank of America 2014 - 2014
Bank of America 2008 - 2010
Instant Capital 2003 - 2008
US Navy Reserve September 1997 - September 2005
National Finance Service January 2000 - June 2003
US Navy USS Enterprise CVN65 September 1994 - September 1997
Skills
Refinance, Mortgage Lending, Loans, Finance, Reverse Mortgages, Investments, Residential Mortgages, Real Estate Economics, Sellers, Sales, Home Equity Loans, FHA, Mortgage Banking, Banking, Loan Origination, Investment Properties, Credit, Residential Homes, Business Development, Real Estate, Real Estate Financing, FHA financing, Marketing, HARP Loans, VA Loans, Leadership, Property & Casualty..., General Insurance, VA loans
Education
University of Phoenix 2013 — 2013
Financial Services
Ca DRE. Lic 2000 — 2013
Ca DRE Sales Persons License # 01299641, Real Estate and Mortgage Lending
National Mortgage License #
NMLS I.D.# 340207, Mortgage Loans
United States Navy 1994 — 1995
Fire Science, CPR Instructor, Fire Fighting, A
Western High School 1988 — 1992
Diploma, social studies, Art
SHFL entertainment February 2009 - Present
Shuffle Master, Inc. April 2008 - February 2009
PRG April 2007 - March 2008
CENTENNIAL TOYOTA2002 - 2005 August 2002 - July 2005
Diebold January 2001 - January 2002
Bank of America April 1999 - June 2001
Bank of America January 1998 - January 2001
Bank of America November 1998 - April 1999
BURGER KING June 1995 - September 1998
Skills
Customer Service, Accounting, Access, Account Reconciliation, Accounts Payable, Accounts Receivable, Administrative..., Analysis, Auditing, Bank Reconciliation, Budgets, Cash Flow, Casino, Data Entry, Employee Relations, Event Planning, Finance, Financial Analysis, Financial Statements, General Ledger, Government, Invoicing, Journal Entries, Leadership, Microsoft Excel, Microsoft Office, Public Speaking, Research, Social Media, Spreadsheets, Team Building
Education
Western State University College of Law 2005 — 2007
Bachelor's degree, Business Administration and Management, General
University of Phoenix 2001 — 2004
Bachelors, Business Administration
Bank of America
Skills
Banking, Loans, Mortgage Lending
Education
University of Phoenix 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
KeyBank October 2014 - August 2015
Bank of America June 2010 - June 2014
Bank of America May 2008 - March 2010
Banc Of America Investment Svc December 2006 - May 2008
Skills
Banking, Credit, Customer Service, Mortgage Banking, Mortgage Lending, Mortgage Underwriting, Portfolio Management, Refinance, Wealth Management, Strategic Planning, Relationship Management, Management, Loans, Finance, Investments, Financial Analysis, Leadership, Financial Planning, Risk Management, Team Building, Sales, Retail Banking, Financial Services, Mutual Funds, Process Improvement, Operations Management, Financial Modeling, Credit Analysis, Financial Risk
Education
University of Phoenix 1989 — 1994
Speedy Group Holdings Corporation October 2011 - Present
Spirit Aerosystems October 2010 - October 2011
Cox Communications May 2009 - August 2010
Koch Industries November 2007 - December 2008
Bank of America August 2006 - November 2007
Via Christi Regional Medical Center April 2005 - August 2006
Foot Locker April 2004 - November 2005
Circuit City May 2001 - August 2003
Skills
Process Improvement, Customer Service, Troubleshooting, Analysis, Networking, Computer Hardware, Management, Software Project..., Technical Support, Software Documentation, Operations Management, Windows, Time Management, Active Directory, Disaster Recovery, Call Centers, Software Installation, Microsoft Office, Training, Program Management, System Administration, TCP/IP, Leadership, Help Desk Support, Testing, Security, IT Management, BMC Remedy, SharePoint, Databases, Microsoft Exchange, Visio, VPN, Access, Windows Server, IT Operations
Education
University of Phoenix 2013 — 2015
Pending Bachelor's degree in Information Technology Management
University of Phoenix 2010 — 2013
Associate's degree, Information Technology with concentration in Inforamation Technology Support
Derby High School 1998 — 2002
Diploma
HealthCo Information Systems November 2005 - February 2011
Seals Unlimited, Inc August 2002 - August 2005
A-1 Installations September 2001 - July 2002
Bankrate, Inc June 1999 - September 2001
East Coast Mechanical April 1997 - May 1999
Bank of America 1995 - 1995
Skills
Accounting, Sales Process, Healthcare, Customer Service, Salesforce.com, Cold Calling, Account Reconciliation, Direct Sales, Access, Problem Solving, HIPAA, Account Management
Education
University of Phoenix 2002 — 2004
BS, Business Administration
HomeStreet Bank June 2013 - Present
International Academy of Design and Technology May 2012 - June 2013
Bank of America October 2006 - September 2011
Bank of America June 2004 - October 2006
Bank of America January 1997 - June 2004
Bank of America November 1992 - January 1997
Skills
Call Center, Operations Management, Customer Service, Process Improvement, Banking, Credit, Vendor Management, Business Process..., Customer Satisfaction, Customer Experience, Management, Leadership, Employee Relations, Training, Analysis, Team Management, Business Analysis, Team Leadership, Team Building, Change Management, Call Centers, Risk Management, Sales, Retail Banking, Coaching, Project Management, Portfolio Management, Program Management, Budgets, Financial Analysis, Leadership Development, Outlook, Loans, Financial Services
Education
University of Phoenix
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION
Burns & Wilcox May 2013 - Present
AAA April 2010 - Present
Bank of America May 2008 - April 2010
Marsh February 2004 - November 2008
Nevada General Insurance Company March 1999 - February 2004
Skills
10 Key, AS400 system, AS400 Administration, Citrix, Applied Technology, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Operations Management, Sales Management, Contract Negotiation, Interview Preparation, Interviews, Insurance Agency..., Sales, Salesforce.com, Outbound Marketing, Training, Oral & Written..., Sales Presentations, Coaching, Performance Management, Accurate Data Entry, Written Expression, Cooperative, Cross-functional Team..., Business Meetings, Email, Teleconferencing, Webinars, Health Insurance, Property & Casualty..., Commercial Insurance, Umbrella Insurance, Underwriting, Automated Underwriting..., Customer Service, Highly motivated..., Dress for Success, Professional Experience, Volunteering, Committees, Positive Personality, Can Do Approach, Achieving Results, Top Producer, Retention Management
Education
University of Phoenix 2011 — 2013
Bachelor of Management, Management, Currently Enrolled
Insurance Institute of America 2010 — 2011
Associate in Insurance Services, Insurance, Achieved
University of Phoenix 2009 — 2011
Associate of Science (A.S.) Business Administration, Management, Degree
Insurance Institute of America 2002 — 2004
Accredited Advisor in Insurance, Insurance, Achieved
Bank of America July 2014 - Present
Bank of America January 2012 - July 2014
Bank of America April 2010 - December 2011
Bank of America June 2006 - May 2010
Team Freeman Remax 2008 - 2008
TIAA-CREF October 2005 - May 2006
Bank of America/CompuWare Corp March 2004 - October 2005
Family Dollar April 2003 - March 2004
City of Memphis August 2002 - January 2003
Pfizer, Inc April 2002 - July 2002
Skills
Project Portfolio..., Business Analysis, Large Group Facilitation, SDLC, Visio, MS Project, Project Management, Clarity, iRise, Requirements Analysis, Business Requirements, PMP, Process Improvement, Business Process..., Change Management, Requirements Gathering, Project Planning, Banking, Service Delivery, Testing, Vendor Management, Waterfall, PMO, User Acceptance Testing, Workshop Facilitation, Business Process, Cross-functional Team..., Program Management, Six Sigma, Analysis, Software Project..., Management, Leadership, Resource Management, Enterprise Software, Databases, IT Strategy, Risk Management, Project Delivery
Education
University of Phoenix 2003 — 2005
MBA, Technology Management
Xavier University of Louisiana 1996 — 1998
Bachelor of Science, Business Administration/Finance - Accounting
Louisiana State University 1994 — 1996
Business Pre-Law
McMain High School 1987 — 1994
Bank of America September 2002 - Present
Accenture March 2001 - August 2002
McNeary Insurance Consulting, Inc. June 1999 - February 2001
Skills
Microsoft Office, Microsoft Outlook, Customer Service, Banking, Teamwork, Event Planning, Event Management, Customer Satisfaction, Administrative..., Outlook, Office Management
Education
University of Phoenix 2011 — 2015
Bachelor of Science (B.S.), Human Resources Management
Wingate University 1988 — 1990
Business Administration
Charlotte Catholic High School 1985 — 1988
US Bank April 2010 - Present
Bank of America January 2005 - March 2010
Skills
Mortgage Lending, Mortgage Banking, Loan Origination, FHA, Refinance, Underwriting, First Time Home Buyers, USDA, Home Equity Lines of..., Banking, Retail Banking, Consumer Lending, Credit, Loans, Commercial Lending
Education
University of Phoenix 2006 — 2010
BS Business Management
McGladrey AML/BSA Consulting SupervisorMcGladrey2015 - Present
Protiviti April 2014 - January 2015
Bank of America March 2010 - April 2014
Wachovia, A Wells Fargo Company September 2007 - February 2010
Skills
Quility Assurance, AML Expertise, Internal Audit, Job Coaching, Cross-functional Team..., Bank Secrecy Act, AML, Financial Risk, Training, Fraud, Quality Assurance, Analysis, Auditing, Financial Services, Anti Money Laundering, Microsoft Office, Banking, Customer Service, Risk Management
Education
University of Phoenix
Master's degree, Criminal Justice/Homeland Security
University of Phoenix 2010 — 2012
Bachelor of Arts (B.A.), Communications Marketing and Sales
Bank of America 2011 - Present
Bank of America 2002 - 2010
Bank of America 2001 - 2002
Bank of America 2000 - 2001
Education
University of Phoenix 2004 — 2006
Bachelor's degree, Business Management
Bank Of America Home Loans March 2012 - Present
Bank of America January 2009 - Present
Bank of America January 2009 - February 2012
T-Mobile USA October 2007 - November 2008
T-Mobile USA February 2007 - October 2007
Citi Cards November 2003 - January 2006
Sears credit 2003 - 2006
Citi Cards October 2002 - November 2003
Sears Credit 2000 - 2003
Sears Credit Services March 2002 - October 2002
Skills
Customer Satisfaction, Customer Experience, Vendor Management, Team Leadership, Process Improvement, Call Center, Workforce Management, Customer Service, Sales Management, Account Management, Team Management, Leadership, Coaching, Management, Change Management, Operations Management, Team Building, Business Analysis, Outsourcing, Performance Management, Telecommunications, Cross-functional Team..., Training, Business Development, Project Planning, Project Management, Program Management, Budgets, Strategic Planning, Leadership Development, Six Sigma, Six Thinking Hats, Lean Management, Business Process..., CRM, Call Centers, Customer Retention, Software Documentation, Strategy, Troubleshooting, Networking, Quality Assurance, Analysis, Selling, Hiring, Recruiting, Sales
Education
University of Phoenix 2006 — 2014
Business Administration and Management, General
University of Phoenix
B.S, Business Management
Bank of America July 2012 - Present
Bank of America 2010 - 2012
LL Business Management January 2008 - March 2010
Premier Mortgage January 2005 - December 2007
Skills
Event Planning, Administrative..., Outlook, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Social Media, Customer Service, Event Management, Data Entry, Office Management, Customer Satisfaction, Finance, Management, Sales, Training, Analysis, Financial Analysis, Leadership, Loans, Marketing, Marketing Strategy
Education
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.), Marketing
Federal Reserve Bank of Kansas City June 2014 - Present
Federal Reserve Bank January 2007 - Present
Federal Reserve Bank April 2003 - August 2007
Federal Reserve Bank January 2001 - June 2003
Federal Reserve Bank May 1999 - January 2001
Bank of America April 1993 - May 1999
Skills
Management
Education
University of Phoenix 2008 — 2010
Business
Insight Consulting Services, LLC 2007 - Present
Wells Fargo Home Mortgage August 2010 - February 2012
Florida School of Banking August 2009 - August 2009
TD Bank 2009 - 2009
RBC 2008 - 2008
Prosperity Bank 2004 - 2006
SouthTrust Bank 1999 - 2004
Barnett Bank January 1996 - January 1998
Barnett Bank January 1995 - January 1996
Bank of America January 1993 - January 1995
Skills
Facilitator, Sales Coach, Group Presentations, Executive Coaching, Strategic Planning, Instructional Design, Change Leadership, Leadership Development, Efficiency Improvement, Performance Improvement, Mortgage Lending, Leadership, Sales, Banking, Coaching, Human Resources, Project Management, Public Speaking, Consulting, Employee Training, Strategy, Customer Service, Time Management, Performance Management, Team Building, Process Improvement, Management, Organizational..., Training Delivery, Risk Management, Change Management
Education
University of Phoenix 2001 — 2003
Master of Arts, Organizational Management
University of Phoenix
Bachelors of Science, Business Management
Bank of America 1999 - Present
Education
University of Phoenix 2011 — 2013
Master of Education (M.Ed.), Adult and Continuing Education and Teaching
University of Phoenix 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
Bank of America February 2011 - Present
HEALTHSCREEN AMERICA 2000 - 2001
Skills
Team Management, Project Management, IT Infrastructure Design, Enterprise IT..., IT Infrastructure..., Technical Leadership, Application Hosting, Information Security, IT Outsourcing
Education
University of Phoenix 2002 — 2006
BSIT, Information Technology
Bank of America February 2013 - Present
Bank of America July 2010 - February 2013
Education
University of Phoenix
B.S., Information Technology
Great-West Financial September 2014 - Present
JPMorgan Chase & Co. September 2012 - September 2014
State Street November 2010 - September 2012
State Street April 2008 - November 2010
Bank of America May 2005 - April 2008
Commerce Bank & Trust January 2000 - May 2004
Skills
Equities, Account Reconciliation, Fund Accounting, Mutual Funds, Banking, Financial Analysis, Asset Management, Loans, Credit, Deposits, Fixed Income, Bloomberg, Retail Banking, Treasury Management, Securities, SWIFT payments, Financial Services
Education
University of Phoenix 2005 — 2007
Bachelor, Business Administration
California Infrastructure and Economic Development Bank (IBank) January 2015 - Present
California Polution Control Finance Authority January 2014 - January 2015
Pacific Continental Bank September 2012 - December 2013
California Department of Water Resources March 2010 - August 2012
Bank of America November 2008 - March 2010
Banco Popular North America September 2007 - December 2008
Wachovia Small Business Capital 2005 - 2008
World Savings April 1995 - May 2004
Skills
Loans, Credit, Underwriting, Small Business Lending, Customer Relations, Analysis, Problem Solving, Customer Service, Research, Strategic Planning
Education
University of Phoenix 1998 — 2000
MAOM, Business Management
Wells Fargo (CRG) December 2012 - Present
Wells Fargo March 2011 - December 2012
Wachovia, A Wells Fargo Company April 2010 - March 2011
Wachovia, A Wells Fargo Company 2009 - 2010
FirstPlace (Wachovia) February 2007 - December 2009
EDS 2003 - 2006
Bank of America 2001 - 2003
Bank of America 1995 - 2001
Skills
SDLC, Vendor Management, ITIL, Business Requirements, Visio, IT Management, PMP, IT Operations, Disaster Recovery, PMO, Software Project..., Enterprise Architecture, IT Strategy, Project Portfolio..., Risk Management, Requirements Analysis, Data Center, Project Management, Project Delivery, Business Process..., Process Improvement, Requirements Gathering, SharePoint, Integration, IT Service Management, Resource Management, Leadership, Information Technology, Business Process, Management
Education
University of Phoenix 2004 — 2006
BS, Information Technology
Thomas Nelson
AAS, Engineering Techology (Elect/Electronic)
Bank of America December 2004 - Present
Education
University of Phoenix 2006 — 2008
MBA, BUSINESS
MetLife July 2009 - Present
Scottish Re December 2002 - June 2009
Bank of America 1999 - 2001
Transamerica Reinsurance 1998 - 1999
Skills
Internal Controls, Financial Analysis, Accounting, Finance, Reinsurance
Education
West Virginia University Institute of Technology 1982 — 1987
BS, Accounting
University of Phoenix
MBA
AllCare CDS & Financial Management Services May 2015 - Present
Bank of America June 2011 - September 2014
Kelly Educational Service December 2010 - May 2011
Capital One Auto Finance December 2002 - August 2010
Make a Difference Childcare January 2000 - January 2002
Skills
Customer Service, Management, Outlook, Loans, Data Entry, Microsoft Office, Finance, Mortgage Lending, Relationship Management, Credit, Call Centers, Banking, Team Building, Access, Budgets, Coaching, Process Improvement, Program Management, Administration, Leadership, Financial Analysis, Time Management, Employee Relations, Microsoft Word, Human Resources, Quality Assurance, Project Management, Marketing, Recruiting, Training
Education
University of The Rockies 2014 — 2016
Human Services, Non-Profit/Public/Organizational Management, A
University of Phoenix 2005 — 2009
B.S, Business Administration
Southern University- Shreveport 1994 — 1996
Accounting
Bank of America June 2007 - Present
Citi August 1998 - June 2006
Skills
Loss Mitigation, REO, Foreclosures, Short Sales, Real Estate, Loan Modifications
Education
University of Phoenix 2010 — 2014
Bachelor, Criminal Justice
WellStar Health System June 2015 - Present
Farmers Insurance Group of Companies October 2014 - June 2015
USHEALTH Advisors April 2014 - October 2014
Midtown Bank & Trust Company January 2013 - June 2013
First Citizens Bank 2007 - 2012
Quantum National Bank 2006 - 2007
SunTrust Bank 2004 - 2005
Bank of America 2000 - 2004
Wells Fargo 1999 - 2000
US Navy 1995 - 1999
Skills
Commercial Lending, Credit Analysis, Commercial Banking, Treasury Management, Underwriting, Small Business Lending, Cash Management, Banking, Loans, SBA, Relationship Management, Lines Of Credit, Business Development, Risk Management, Credit Risk, Commercial Mortgages, Portfolio Management, Financial Analysis, Health Insurance, Licensed Life & Health..., Individual Health..., Health Insurance..., Life & Health Insurance..., Supplemental Health, Dental Insurance, Insurance
Education
University of Phoenix 2004 — 2006
Bachelor of Science (B.S.), Business Administration and Business Management
JPMORGAN Chase NA March 2012 - Present
BL Translations Solutions January 2010 - March 2012
Bank of America August 2006 - September 2007
Education
City College of New York
University of Phoenix
Bachelor of Science, Business Administration
CO-OP Financial Services August 2014 - Present
On Assignment July 2011 - May 2014
Bank of America February 2011 - April 2011
JPMorgan Chase December 2007 - May 2009
Washington Mutual Card Services November 2006 - December 2007
Washington Mutual Bank August 2003 - November 2006
Skills
Human Resources, Customer Service, Recruiting, Employee Relations, Microsoft Office, Onboarding, Applicant Tracking..., Management, HRIS, Employee Training, New Hire Orientations, Benefits Administration, PeopleSoft, Training, Talent Acquisition
Education
University of Phoenix-Southern California Campus 2010 — 2012
Bachelor of Science in Business, Human Resource Management
Bank of America
Skills
Banking, Credit, Loans, Retail Banking, Customer Service, Mortgage Lending, Risk Management, Credit Analysis, Commercial Banking, Financial Analysis
Education
University of Phoenix
Business Administration and Management, General
Bank of America Merchant Services March 2008 - Present
Bank of America February 2005 - March 2008
Education
University of Phoenix 2009 — 2010
MBA, Business Administration
JPMorgan Chase August 2010 - Present
Bank of America July 2006 - January 2009
Skills
Banking, Credit, Loans, Mortgage Lending, Risk Management, Financial Analysis, Portfolio Management, Credit Analysis, Equities
Education
University of Phoenix
Bachelor of Science (B.S.), Business Management
Bank of America February 2009 - Present
Education
University of Phoenix 2007 — 2009
MBA, Business
Bank of America Home Loans March 2010 - Present
Bank of America July 2007 - March 2010
Extraco Banks November 2001 - July 2006
Skills
Banking, Credit, Loans, Credit Analysis, Credit Risk, Retail Banking, Relationship Management, Portfolio Management, Financial Risk, Cross Selling, Mortgage Lending, Financial Services, Consumer Lending, Credit Cards, Cash Management
Education
University of Phoenix 2004 — 2010
Master of Business Administration (MBA)
University of Phoenix 2004 — 2009
BS/BA, Business Administration and Management, General
Bank of America October 2010 - Present
Kaiser Permanente October 2008 - October 2010
Bank of America April 2002 - September 2008
Education
University of Phoenix 2009 — 2011
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Simi Valley High School 1991 — 1993
EverBank September 2012 - Present
JPMorgan Chase December 2011 - September 2012
Bank of America March 2009 - December 2011
1st Metropolitan Mortgage August 2007 - January 2009
Skills
Sales Management, Account Management, Negotiation, Strategic Planning, Project Management, B2B, Marketing Strategy
Education
University of Phoenix 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, A
University of Phoenix 2008 — 2011
Bachelor's degree, Business Management
Destination America (The Travel Corportation) March 2013 - Present
Bank of America December 2012 - March 2013
Automobile Club of Southern California August 2007 - December 2011
Trafalgar Tours December 2005 - August 2007
Trafalgar Tours January 2005 - December 2005
Trafalgar Tours September 2003 - January 2005
Skills
Customer Service, Customer Retention, Travel Planning, Building Relationships, Sales, Tourism, Guided Tours, Cruise Lines, Team-oriented, Committed to..., Leisure Travel, Tour Operators, Apollo GDS, Banking, Credit Cards, Account Management, Trade Shows, Leadership, Logistics, Leisure
Education
Loara High School 1996 — 2000
Diploma
University of Phoenix
Bachelor's Degree, Business Administration
University of Phoenix
Associate of Arts, Hospitality, Travel and Tourism
American Express September 2013 - Present
Bank of America July 2008 - April 2012
Charter One Bank March 2002 - July 2008
Skills
Banking, Retail Banking, Finance, Credit Cards, Sales
Education
University of Phoenix 2010 — 2013
Associate's degree, Accounting
University of Phoenix 2010 — 2012
The John Blanchard Company, Inc. AdminHeyday Media GroupApril 2014 - Present
Bank of America February 2007 - August 2011
Starbucks August 2005 - February 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English
Education
University of Phoenix 2009 — 2013
Bachelor of Science (BS), Human Services, General
Bank of America July 2009 - Present
Capital One ' December 2005 - May 2009
Video Warehouse September 2003 - December 2005
Skills
Customer Service, Multitasking Skills, Conflict Management, Management, Microsoft Office, Office Administration
Education
University of Phoenix 2010 — 2012
BS, Health/Health Care Administration/Management
University of Phoenix 2007 — 2010
Associate of Arts (AA), Business Administration and Management, General
Bank of America February 2003 - Present
Skills
Active Directory, Incident Management, Disaster Recovery, Technical Support, Call Centers, Visio, Windows XP, Windows 7, Citrix, Software Documentation, ITIL
Education
University of Phoenix
Bachelor's Degree, Information Technology, 3.0
Bank of America 2010 - 2012
Skills
Account Reconciliation, Analytics, Accounts Payable, Accounts Receivable, Account Management, Quality Assurance, Strategic Planning, Communication, Marketing Research, Underwriting, Leadership, Customer Service, Marketing, Management, Microsoft Office, Loans
Education
University of Phoenix 2006 — 2010
Wells Fargo September 2014 - Present
Tmobile October 2012 - September 2014
Bank of America June 2000 - April 2010
Skills
Banking, Credit, Retail Banking, Sales, Cross Selling, Customer Service, Finance, Call Centers
Education
University of Phoenix
Accounting and Business/Management
Bank of America October 2008 - Present
Bank of America 2008 - 2014
Education
University of Phoenix 2012 — 2014
Bachelor of Science Business and Accounting
Diamond Hill Jarvis Hight School 1987 — 1990
High School Diploma