Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, Illinois, United States CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Blue Cross and Blue Shield of Texas, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas Salaries. You can even request information on how much does Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas pay if you want to. Learn about salaries, pros and cons of working for Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas directly from the past employees.
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1,929 Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas employees in database. Find out everything there's to know about Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas Employees
Clarke's Bar and Grille 2012 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - February 2015
Attack! Marketing & Promotions 2006 - March 2011
State Farm Insurance 2007 - 2009
Insure One 2004 - 2007
Skills
Advertising, Marketing Communications, Sales, Marketing, Social Networking, Brand Awareness, Relationship Marketing, Marketing Strategy, Social Media Marketing, Brand Development, Illustrator, Photoshop, Adobe Creative Suite, Social Media, Customer Service, Darkroom, Street Photography, Image Manipulation, Public Relations, Event Management, Consulting, Digital Strategy, Graphic Design
Education
City Colleges of Chicago-Harold Washington College 2012 — 2015
Digital Communication and Media/Multimedia
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Grannie G's Daycare, Inc. December 2012 - September 2013
Grannie G's Daycare, Inc. December 2009 - December 2012
Groovy Tea & Java Inc. December 2010 - November 2012
Constellation Brands March 2007 - September 2009
Constellation Brands August 2005 - March 2009
Skills
Small Business..., New Business Development, AS400, JD Edwards, Cognos, Basecamp, Microsoft Excel, Microsoft Publisher, Microsoft Access, Microsoft CRM, Mega Stat, Business Analysis, Data Analysis, Business Intelligence..., ERP Software, Adobe Acrobat, Adobe Creative Suite, Logo Design, Logo Development, Product Design, Product Development, Customer Engagement, Customer Focus, Promotion Planning, Requirements Management, Requirements Analysis, Regulatory Reporting, Regulatory Research, Regulatory Filings, Compliance Audits, Tax Compliance, Database Modeling, SQL, Relational Data Modeling, SQL*Plus, SQL Tuning, PL/SQL, Database Design, IBM iSeries, Business Development, Consumer Products, Budgets, Lotus Notes, Pricing, Strategy, Training, Access
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
MBA, Information Systems Management
Clark Atlanta University
BA, Business Admin/Finance
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
Health Care Services Corporation / BCBS Montana October 2012 - December 2014
CDF Services January 2011 - July 2012
HNTB January 2009 - December 2010
Contract Engagements January 2001 - December 2008
IBM Global Process Services January 1997 - December 2001
SHL Systemhouse January 1993 - December 1996
The Strifler Group January 1990 - December 1992
Skills
Program Management, Project Planning, Project Management, Full P&L Responsibility, Budget P&L, Team Leadership, Leadership Development, Cross-functional Team..., Change Management, Operations Management, Healthcare Information..., Technology Management, Technology Needs..., Information Security, Information Security..., IT Management, ITIL, IT Operations, IT Service Management, IT Outsourcing, IT Solutions, Strategy, Strategic Planning, CRM, Business Analysis, Business Intelligence, Outsourcing, Security, PMO, Integration
Education
Canterbury College 1992 — 1994
Bachelor of Science (BS), Management Information Systems, General, 3.75
Community College of the US Air Force 1975 — 1978
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering, 3.9
U.S. Army Network Enterprise Technology Command February 2010 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2008 - January 2010
FedEx Express August 2004 - May 2008
Skills
Active Directory, A+ Certified, Troubleshooting, Military, Security, Network Administration, Network Security, Computer Hardware, CompTIA, Windows 7, Security Clearance, Telecommunications, Customer Service, Microsoft Office, DoD, System Administration
Education
Columbia State Community College 2003 — 2008
Associate's degree, Business/Commerce, General
Tennessee Technical University 2001 — 2003
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
Coventry Health Care, an Aetna Company 2000 - 2014
Maria High School February 1998 - October 2000
Skills
Marketing, Public Relations, Event Management, Creative Writing, Newsletters, Brochures, Press Releases, Advertising, Time Management, Collateral, Alumni Relations, Web Content, Intranet, Proposal Writing, Adobe Creative Suite, Fundraising, Internal Communications, Corporate Communications, Strategic Communications, Marketing Communications, Marketing Strategy
Education
Columbia College Chicago 1993 — 1997
Public Relations, Advertising, and Applied Communication
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Scott & White Health Plan February 2013 - February 2014
Health Management Systems June 2010 - January 2013
OptumRx (Prescription Solutions) April 2007 - December 2009
Humana April 2006 - March 2007
Shopko November 2003 - March 2007
Skills
Program Management, Leadership, Healthcare, PMO, Process Improvement, Visio, HIPAA, Pharmacy Benefit..., Project Management, Vendor Management, Business Analysis, Healthcare Information..., PMP, Team Building, Cross-functional Team..., Health Insurance, Medicare Advantage, Health Insurance..., PBM, Managed Care, Client Services, Insurance, Team Leadership, SharePoint, Client Facing Skills, Member of Toastmasters, MS Project, Data Analysis
Education
Concordia University Texas 2014 — 2018
Bachelor's Degree, Health/Health Care Administration/Management
Brownsville Revival School of Ministry 2000 — 2002
kaukauna high
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
XO Communications November 2008 - Present
Rent-A-Center February 2005 - October 2008
AT&T January 1991 - February 2002
Skills
Private Line, MPLS, PRI, Account Management, VoIP, SIP Trunking, Long Distance, T1, Hosted Services, Call Center, Telephony, DS3, Direct Sales, Customer Retention, Call Centers, Co-location, Managed Services
Education
Collin County Community College 2008 — 2008
Project Manager
Northwood University-Texas 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Discover Financial Services August 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2013 - August 2014
United Airlines February 2007 - March 2013
Skills
Talent Acquisition, Applicant Tracking..., Technical Recruiting, Internet Recruiting, Taleo, Recruiting, College Recruiting, Human Resources, Employee Relations, Screening, Sourcing, Benefits Negotiation, Onboarding, Vendor Management, HRIS, Training, Employee Benefits, Talent Management, Temporary Placement, Workforce Planning, Hiring, Performance Management, New Hire Orientations, Interviews, Employee Engagement, PeopleSoft, Screening Resumes, Succession Planning, Personnel Management, Deferred Compensation, HR Policies, Executive Search, HR Consulting, Job Descriptions, Contract Recruitment, Job Fairs, Benefits Administration, Employer Branding, Temporary Staffing, Behavioral Interviewing, Resume Writing
Education
Cuyahoga Community College 1986 — 1992
Business Administration and Management, General
Midpark High School 1983 — 1986
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Universal American February 2012 - September 2014
Universal American April 2008 - February 2012
BCBSNC September 2004 - March 2008
PacifiCare 2002 - 2004
Skills
Insurance, Employee Benefits, Medicare, Process Improvement, Health Insurance, Healthcare Information..., HIPAA, Healthcare Industry, Managed Care, Healthcare, Medicare Part D, Data Analysis, Medicaid, Disability Insurance, Revenue Cycle, Leadership, Analytics, Long-term Care, Claim, Medical Billing, Healthcare Management, PPO
Education
University of Michigan - Stephen M. Ross School of Business 2013 — 2015
Master of Business Administration (MBA)
Concordia University-Ann Arbor 1996 — 1999
Bachelor of Arts (BA), Mathematics
Michigan Technological University 1995 — 1996
Computer Science
Allstate Financial Services, LLC August 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - August 2014
The Chicago Lighthouse for People Who Are Blind or Visually Impaired September 2013 - December 2013
Allstate October 2012 - August 2013
Allstate October 2011 - October 2012
Allstate May 2008 - October 2011
Skills
Insurance, Property, Casualty, Customer Service, Training, Process Improvement, Umbrella Insurance, Coaching, Change Management, Leadership Development, Sales, Microsoft Excel, Outlook, Microsoft Office, Call Centers, Leadership, Strategy, Performance Management, Project Management, Customer Satisfaction, Customer Experience, Direct Sales, Team Building, Customer Retention, Sales Management, Team Leadership, Health Insurance, Marketing, Liability, Life Insurance, General Insurance, Management, Term Life Insurance, Casualty Insurance
Education
Northwestern University 2014 — 2016
Bachelor's degree, Leadership and Organization Behavior
College of DuPage 2011 — 2013
Associate of Arts and Sciences (AAS), Management
The American College
Finance and Financial Management Services
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Dearborn National August 2011 - Present
Prairie Hills School District 2011 - Present
Skills
Customer Service, Event Planning, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Process Improvement, Project Management, Public Speaking, Staff Development, Teaching, Team Building
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.)
Columbia College Chicago 2000 — 2005
Bachelor of Arts (B.A.), Marketing Communications for Public Relations
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Peterson Technology Partners - Sears Holdings January 2013 - August 2014
Panasonic Avionics Corporation June 2006 - December 2012
American Airlines March 2001 - June 2004
American Eagle Airlines January 1998 - March 2001
Skills
Aircraft, Avionics, Aerospace, Aircraft Maintenance, Aviation, Airworthiness, IFE, AS9100, Airlines, Aeronautics, Civil Aviation, Commercial Aviation, Eclipse, JavaScript, Quality Assurance, HTML, Java, Microsoft Office, Testing, SDLC, CSS
Education
Colorado Technical University 2009 — 2012
Bachelor's Degree, Information Technology Software Systems Engineer, GPA: 3.73
American Airline Academy 1996 — 1997
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Cardinal Detecto Scales September 2011 - August 2014
Self-Employed June 2010 - September 2011
University of Missouri-Kansas City January 2010 - November 2010
Clemson University August 2006 - August 2007
The Law Office of William L. Phalen, P.A. June 2004 - July 2006
Pittsburg State University January 2004 - May 2005
Pittsburg State University January 2004 - May 2005
UMB Bank February 2002 - December 2002
Skills
Adobe Creative Suite, Technical Writing, Copy Editing, Higher Education, Social Media, Event Planning, Editing, Public Relations, Marketing, Advertising, Photography, Press Releases, Graphic Design, Photoshop, Copywriting, Management, Microsoft Office
Education
Clemson University 2006 — 2008
Master of Arts, Professional Communication
Pittsburg State University 2003 — 2006
Bachelor of Arts, English: Technical Writing
RunMobile June 2012 - October 2014
Catholic Life Insurance June 2008 - September 2012
Titan Solutions Group August 2010 - May 2012
Corus360 May 2009 - May 2012
ITT Flowtronex 2010 - 2012
Thomson Reuters February 2009 - May 2009
IBM July 2008 - December 2008
CiCi's Pizza April 2007 - June 2008
SAIC March 2007 - April 2007
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2006 - March 2007
Skills
JavaScript, AJAX, Mobile Applications, HTML 5, JSON, Microsoft SQL Server, PhoneGap, Lotus Notes, iOS development, Mobile Devices, Java, CSS3, LotusScript, Lotus Domino, Web Development, JSONP, ASP.NET AJAX, ASP.NET, Agents, Sencha, Xcode, C#, Windows 8, Blackberry OS, WebWorks, XPages, jQuery, jQuery Mobile, DOM Scripting, HTML scripting, Formula Language, local storage, indexedDb, SQLite, SQL Server Management..., SharePoint Designer, Microsoft Office..., Visual Studio, Amazon Web Services..., Lotus Traveler, Blackberry Enterprise..., BB10, Project Delivery, QNX, Android Development, Mobile Design, Mobile Technology, Mobile Communications, Python, Cordova
Education
Southern New Hampshire University 2012 — 2015
Bachelor of Science (BS), Computer Science
Collin County Community College 2009 — 2012
none, Computer Science
Collin County Community College 1996 — 1998
none, Computer Science
Tarleton State University 1994 — 1996
none, Pre-Medicine/Pre-Medical Studies
Ranger High School
OMD USA May 2015 - Present
Yard House Restaurants December 2014 - May 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - February 2015
Elephant Bar Restaurant December 2010 - April 2014
Bob's Big Boy December 2008 - December 2010
Disneyland Resort February 2008 - August 2008
Target August 2006 - February 2008
Skills
Video Editing, Film Production, Film Editing, News Writing, Creative Writing, Adobe, Final Cut Pro, Voiceovers, Interviews, Broadcast, Broadcast Television, Broadcast Journalism, Radio, Radio Broadcasting, Radio Host, Radio Advertising, Radio Promotions, Radio Producing, Television, Hospitality Industry, QuickBooks, Microsoft Excel, Web Content, Blogging, Blog Marketing, Social Media, Social Media Marketing, Social Networking, Social Skills, PowerPoint, Facebook, Facebook Fan Page..., Instagram, Twitter, Photography, Photojournalism, Life Coaching, Advice, Dating, Dating Coach, Building Relationships, Public Relations, Media Relations, Travel, Leisure Travel, Adventure Travel, Food & Beverage, Food Safety, Passion to Succeed, Passion for Helping...
Education
University of La Verne 2012 — 2014
Bachelor of Arts (BA), Broadcast Journalism
Citrus College 2009 — 2012
Associate of Science (AS), Business/Commerce, General
UCLA Extension
Media Sales in a Cross-Platform World by Tracey McCormack
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2014 - Present
St. Luke's Cornwall Hospital April 2014 - October 2014
Greater Hudson Valley Family Health Center July 2013 - March 2014
Dwight D. Eisenhower Army Medical Center January 2013 - October 2013
DaVita February 2011 - December 2011
Ideal Image March 2010 - January 2011
Fresenius Medical Care May 2008 - May 2009
DaVita May 2006 - January 2008
Skills
Time Management, Organizational Behavior, Building Effective..., Communication, Problem Solving, Critical Thinking, Hemodialysis, Decisiveness, Diabetes, End Stage Renal Disease, Healthcare Management, Clinical Research, Hospitals, EMR, Healthcare, Nursing
Education
Chamberlain College of Nursing 2010 — 2011
Bachelor of Science, Registered Nursing/Registered Nurse
Pasco Hernando Community College 2003 — 2006
Associate of Science (AS), Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2013 - Present
Health Care Services Corporation September 2010 - December 2013
Comcast May 2009 - September 2010
Retail Handyman June 2008 - April 2009
Skills
Coaching, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Training, Public Speaking, Cold Calling, Customer Satisfaction, Team Building
Education
Concordia University-River Forest 2008 — 2010
Bachelor of Business Administration (B.B.A.)
Triton College 2002 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - Present
St. Jude Medical March 2013 - May 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2011 - March 2013
Time Warner Cable June 2010 - May 2011
Bank of America January 2010 - June 2010
Lowe's Home Improvement July 2006 - January 2010
Lowe's Home Improvement November 2004 - July 2006
Lowe's Home Improvement January 2004 - November 2004
Lowe's Home Improvement February 2003 - January 2004
Hilton Garden Inn 2002 - 2003
Skills
E-Learning, Learning Management, Process Improvement, PeopleSoft, Project Management, Lotus Notes, Dreamweaver, Microsoft Office, Visual Studio, FrontPage, SumTotal, Governance, Outlook, Leadership Development, Visio, Vendor Management, SharePoint, SAP, Articulate Studio
Education
The Elearning Guild Academy 2014 — 2014
Articulate Studio 2013
Urban Bliss Yoga Studio 2009 — 2009
RYT, Yoga Instruction
New Horizons Computer Learning Center 2006 — 2006
Diploma, Crystal Reports 10
Charlotte Mecklenburg Hospital Authority 1994 — 1994
Computer Software Training
Central Piedmont Community College 1989 — 1990
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2015 - Present
Independent Media and Communications consultant September 2009 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2013 - July 2015
Cumulus Media April 2013 - July 2013
Matrix Media, Inc. May 2008 - July 2013
Adam Robinson for State Senate 2010 April 2010 - November 2010
American Red Cross of Greater Chicago June 2008 - June 2010
WGN Radio February 2008 - May 2008
Columbia College Chicago January 2007 - May 2008
WBBM Newsradio 780 August 2007 - January 2008
Skills
Media Relations, Strategic Communications, Public Relations, Social Media, Podcasting, Broadcast, Risk Management, Web Analytics, Project Management, Market Research, Media Monitoring, Multimedia, Issues Management, Reputation Management, News Writing, Web Content, Radio, Radio Producing, Speech Writing, New Media, Radio Broadcasting, Crisis Communications, Video Production, Financial Analysis, Online News, Leading Diverse Teams, Strategic Influence, Stress Management, Leading Meetings, Digital Media, Internet Entrepreneur, Technical Support
Education
Columbia College Chicago 2004 — 2008
B.A., Journalism
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2013 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2006 - Present
Jesse Brown VA Medical Center December 1994 - December 2001
Skills
Managed Care, Medicare, Healthcare, Utilization Management, Health Insurance, Disease Management, Medicaid, Health Policy, Healthcare Information..., HIPAA, Healthcare Management, Healthcare Consulting, Long-term Care, Provider Relations
Education
Chicago State University 1990 — 1994
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Northern Illinois University 1988 — 1990
Pre-Med/Biology
ManTech International Corporation September 2012 - Present
UPS Supply Chain Solutions April 2012 - September 2012
CNA Insurance May 2011 - April 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2011 - April 2011
Northern Trust Wealth Management July 2010 - November 2010
State Farm January 2005 - June 2010
NCCI December 2000 - November 2004
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 1993 - April 2000
US Army April 1985 - April 1993
Skills
Project Management, Primavera P6, Project Planning, MS Project, Resource Management, Project Delivery, Project Estimation, Program Management, Project Portfolio..., Leadership
Education
Clark Atlanta University 1991 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2014 - Present
CRS Group/ Sears Holdings Corporation September 2012 - July 2014
TPCG July 2008 - September 2012
CrossCom National November 2006 - July 2008
ISI Telemanagement Solutions November 2004 - September 2006
XO Communications April 1998 - October 2003
Skills
Outlook, Lotus Notes, Word, Customer Service, SharePoint, SharePoint Designer, Microsoft Project, Project Management, Project Planning, Management, Microsoft Office, Troubleshooting, Microsoft Excel, Windows, PowerPoint, Research, Office Management, Mac, Invoicing, Routers, Specifications, Telecommunications, Vendor Management, Business Analysis, Team Leadership, Account Management, Budgets, Visio, Program Management, Project Coordination, MS Project, Analysis, CRM, PMP, Leadership, SDLC, PMO, Project Delivery
Education
Colorado Technical University 2011 — 2014
Bachelors, Business Administration with Project Management Concentration
Devry University 2007 — 2010
Bachelors of Arts, Business Administration with Project Management Concentration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Comerica Bank September 2012 - October 2013
Costco 2013 - 2013
Torchmark Corporation August 2011 - September 2012
Torchmark Corporation May 2011 - August 2011
Torchmark Corporation July 2007 - May 2011
Sam's Club March 2005 - June 2007
Skills
Customer Service, Mentoring, Scheduling, Accounting, Hiring, Analysis, Business Analysis, Corporate Communications, Process Improvement, Data Analysis, Project Management, Management, Process Scheduler, Training, Leadership, User Acceptance Testing, User Experience, User Interface Design, Customer Experience, Customer Support, Consulting, Process Consulting, Requirements Analysis, Requirements Gathering, Business Requirements, Health Insurance, Life Insurance, Business Process..., Project Planning, Project Coordination, MS Project, Vizio
Education
The University of Texas at Dallas - School of Management 2009 — 2011
B.S., Global Business
Dallas County Community College 2008 — 2010
A.A., Core
PESH
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2007 - September 2013
Richardson Independent School District August 2003 - June 2006
Skills
Health Insurance, Leadership, Medicare, Utilization Management, Training, Team Building, Microsoft Office, Team Leadership, Customer Service, Public Speaking, Project Management, Leadership Development, Management, Healthcare, Microsoft Excel
Education
University of Mary Hardin Baylor 1995 — 1998
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Dallas Baptist University 1993 — 1995
Central States SER April 2010 - Present
Park Forest Police Department May 2004 - October 2009
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2003 - August 2004
Education
Columbia College Chicago 2005 — 2008
B.A, Liberal Arts
Home March 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2003 - Present
Skills
Cpr Certified, Fitness Training, Healthcare, HIPAA, Health Insurance, Managed Care, Customer Service, Medicare, Call Centers, Wellness, Healthcare Information..., Data Entry, Leadership, Medical Terminology, Fitness, Customer Satisfaction, Coaching
Education
Concordia University-St. Paul 2013 — 2014
Bachelor of Applied Science (BASc), Kinesiology and Exercise Science
Deloitte March 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - February 2015
Deloitte & Touche 2007 - 2014
Mayo Clinic 2003 - 2008
Education
Creighton University
BSN, Nursing
Pius
University of Nebraska at Omaha
Master of Business Administration (MBA)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2012 - Present
US Navy Reserve September 2012 - Present
Career Education Corporation January 2009 - October 2012
Career Education Corporation 2009 - 2009
United Airlines 2007 - 2009
Careerbuilder.com : Rightfish 2004 - 2006
US Navy 1996 - 2004
Skills
Talent Acquisition, Recruiting, Six Sigma, HRIS, Process Improvement, Department Budgeting, Benefits Administration, HR Transformation, Service Delivery, SPHR
Education
Cornell University 2012 — 2012
Masters Certificate, Human Resources/Employee Relations
University of Michigan - Stephen M. Ross School of Business 2011 — 2011
Strategic Human Resource Planning course
Keller Graduate School
Masters, Business Administration
Thomas Edison State College
BS, Nuclear Engineering Technology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2015 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - Present
Nordstrom 2000 - September 2012
Skills
Merchandising, Visual Merchandising, Retail, Retail Sales, Assortment, Store Operations, Sales, Fashion, Apparel, Customer Service, Styling, Inventory Control, Inventory Management, Marketing, Employee Training, Sourcing, Microsoft Word, Fashion Shows, Luxury Goods, Management, Leadership, Marketing Strategy, Microsoft Excel, Driving Results, Outlook, Marketing Communications, CRM, Clienteling, Microsoft Office, PowerPoint, Cosmetics, Business Analysis, Client Relations, Client Services, Data Analysis, Presentations, Sales Operations
Education
Columbia College Chicago 2004 — 2006
Bachelor's degree, Advertising
University of Iowa 2002 — 2004
Business, Management, Marketing, and Related Support Services
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2014 - June 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - July 2014
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2013 - October 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2012 - January 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2010 - March 2011
Health Care Service Corporation 2007 - 2008
i.c.stars 2006 - 2007
Skills
Access, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Training, Outlook, Process Improvement, Team Building, Analysis, Troubleshooting, Inventory Management, System Administration, Team Leadership, Program Management, Strategic Planning, Supervisory Skills, Change Management, Management, Leadership, Lotus Notes, Software Documentation, Visio
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Public Administration (M.P.A.)
DeVry University 2007 — 2012
Bachelors
DeVry University 2007 — 2011
Associates
Chamberlain College of Nursing
Bachelor of Science (B.S.)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2013 - Present
HCSC: Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2011 - May 2013
WTTW January 2010 - June 2011
WTTW July 2010 - November 2010
WTTW October 2006 - January 2010
WFMT September 2004 - October 2006
Lyric Opera of Chicago March 2002 - September 2004
Skills
Digital Strategy, Content Strategy, Digital Marketing, Marketing Communications, Social Media Marketing, Content Management, Digital Media, Web Content Management, Media Production, Email Marketing, Producing, Online Marketing, Facebook, Television, Creative Direction, Public Relations, Editing, Social Media, Fundraising, Media Relations, Video Production, Broadcast, Project Management, Publicity, Multimedia, Entertainment, Video, Marketing, Strategic Communications, Music, Storytelling, Broadcast Television, Broadcast Journalism, Integrated Marketing, Radio, Web Design, Corporate Communications, Crisis Communications, Content Development, Social Networking, Video Editing, New Media, Copy Editing, Press Releases, Event Planning, Volunteer Management, Event Management, Special Events, Newsletters, Public Speaking
Education
Columbia College Chicago 1996 — 2000
Bachelor of Arts, Music: Conducting and Directing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2008 - Present
Skills
HIPAA, Access, Visio, Leadership, Health Insurance, Project Management, SharePoint, Process Improvement, Business Analysis, Healthcare, Team Building, Training, Data Analysis, Strategic Planning
Education
Brown Mackie College 2015 — 2017
Master of Business Administration (M.B.A.)
Central New Mexico Community College
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2014 - Present
Mary Kay Inc. February 2014 - July 2014
Healthways April 2011 - November 2013
Health Fitness Corporation August 2010 - April 2011
Texas Health Resources 2006 - 2009
Texas Health Resources 2001 - 2006
Texas Health Resources 1998 - 2001
Power & Dutton Public Schools August 1994 - May 1996
Skills
Population Health, Health Promotion, Wellness, Wellness Coaching, Wellbeing, Nutrition, Fitness, Fitness Training, Strength Training, Personal Training, Lifestyle Coaching
Education
Concordia College 1990 — 1994
BA - Health Education & Physical Education, Corporate Fitness Specialty, Coaching, Teaching Degree (k-12)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2011 - July 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2006 - December 2011
Blue Cross and Blue Shield of Vermont January 2002 - March 2006
Comcast Cable 1999 - 2002
Saint Michael's College & Community College of Vermont 1996 - 2002
MSI 1996 - 1999
Federal Express (FedEx) 1990 - 1996
Canadian Armed Forces : Royal Military College of Canada August 1983 - September 1990
Skills
Operations Management, Policy, Business Development, Customer Service..., Workflow Management, Process Evaluation, Program Management, Team Building, Management, Staff Development, Insurance, Project Portfolio..., Change Management, Project Planning, Project Management, Leadership, PMP, Business Strategy, Requirements Gathering, Outsourcing, PMO, Requirements Analysis, Risk Management, Vendor Management, Business Process, Budgets, Enterprise Architecture, Process Improvement, Business Intelligence, Business Process..., Mergers & Acquisitions, Visio, Business Analysis, Security, IT Strategy, Customer Satisfaction, Training, Cross-functional Team..., SDLC, Healthcare, Team Leadership, Strategy, Software Documentation, Integration, CRM, Software Project..., MS Project, Management Consulting, Sales Management, Product Management
Education
Concordia University 1992 — 1994
M.Sc., Business
McGill University 1989 — 1992
Bachelor, Political Science
Royal Military College of Canada/Collège militaire royal du Canada 1983 — 1989
Bachelor, Economics
Riverdale High School 1979 — 1983
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2015 - Present
The Boston Consulting Group April 2015 - September 2015
T-Mobile April 2013 - September 2015
Verizon Wireless January 2011 - March 2013
T-Mobile June 2007 - December 2010
Skills
Customer Service, Sales, Account Management, Customer Retention, Direct Sales, Customer Experience, Sales Management, Telecommunications, Selling, Computer Hardware, Help Desk Support, Networking, Active Directory, Project Management
Education
DeVry University 2014 — 2016
Bachelor's Degree, Computer and Information Sciences, General, 3.4
College of DuPage 2011 — 2014
Associate's Degree, Computer Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2014 - Present
TransTech Solution Staffing June 2011 - July 2014
IBM Global Services January 2004 - March 2010
IBM Global Services October 1996 - December 2003
Advanced Systems Applications September 1984 - October 1996
Skills
Project Management, Software Development..., SDLC, MS Project, Program Management, PMO, Software Development, Project Portfolio..., Integration, Leadership, Enterprise Software
Education
College of DuPage 1976 — 1980
Associate of Applied Sciences, Computer Sciences
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
McDermott Will & Emery May 2014 - October 2014
Navigant November 2013 - May 2014
FTI Consulting January 2011 - October 2013
Legalpeople February 2010 - January 2011
Synergy Legal Pros September 2010 - December 2010
Robert Half Legal 2009 - 2010
Skills
Legal Research, Litigation, Document Review, Litigation Support, Legal Writing, Legal Technology, Discovery, Ringtail, Computer Forensics, Commercial Litigation, Litigation Consulting, Intellectual Property, FCPA, Trials, Records Management, Biomarker Discovery, Legal Assistance, Westlaw, Patent Litigation, Courts, Analysis, Fraud, Bankruptcy, Product Liability, Relativity, Civil Litigation, Arbitration, Litigation Management, EDRMS, E-Discovery Consulting, Privacy Law, Mediation, Competition Law, Consulting, Project Management, Management
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2006 — 2009
JD, Law
University of Illinois at Chicago 2002 — 2005
BA, Political Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
Valence Health 2013 - January 2015
North American Medical Management March 2011 - August 2013
Watermark Physician Services August 2006 - September 2009
Hackensack University Medical Center July 1999 - May 2006
Skills
Revenue Cycle, Hospitals, Managed Care, Excel, Contract Negotiation, Word, PowerPoint, Healthcare Management, Microsoft Office, Microsoft Word, Physicians, Medicaid, Leadership, Microsoft Excel, Process Improvement, Management, Analysis, Financial Analysis, Healthcare, Program Management, Healthcare Consulting, Healthcare Industry, Medicare
Education
Colorado Technical University 2010 — 2012
Associates, Science in Business Administration
Dover Business College 1998 — 1999
Diploma, Medical Billing/Government Billing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - June 2013
Health Care Service Corporation December 2010 - March 2012
Grand Homes May 2010 - December 2010
Capital One Auto Finance January 2006 - January 2009
Skills
Account Management, Marketing, Employee Benefits, Employee Training, Microsoft Excel, Marketing Strategy, Team Building
Education
Capella University 2011 — 2014
Healthcare Managent, Marketing
Dallas County Community College 2009 — 2010
Culinary Arts
Collin County Community College 2005 — 2006
Business
Southwestern Assemblies of God University 2004 — 2005
Church Ministries
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2015 - Present
Performics October 2011 - March 2014
SmithBucklin Corp January 2005 - June 2011
SmithBucklin Corp January 2001 - January 2005
SmithBucklin Corp June 1998 - January 2001
American Heart Association February 1995 - June 1998
Skills
Accounting, General Ledger, Financial Reporting, Account Reconciliation, Accounts Payable, Financial Statements, Budgets, QuickBooks, Accounts Receivable, Financial Analysis, Non-profits, ADP Payroll, Microsoft Excel, Auditing, PeopleSoft, Forecasting, Financial Accounting, Balance, Strategic Planning, Outlook, Cash Flow, Journal Entries, Nonprofits, Real Estate, Spreadsheets, Bank Reconciliation, Management, Managerial Finance, GAAP, Finance, Payroll, Variance Analysis
Education
Chicago State University 2005 — 2010
BS, Accounting
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2014 - April 2015
Accenture May 2013 - May 2014
Aon November 2011 - May 2013
Hewitt Associates LLC September 2005 - November 2011
All About Design June 2005 - August 2005
Skills
Risk Management, Physical Security, Identity Management, Software Project..., Problem Solving, Auditing, Compliance, Security, Risk Assessment, Business Analysis, Software Documentation, Vendor Management, Outsourcing, Program Management, Process Improvement, Information Security, Business Development, Management, Analysis, Disaster Recovery, Project Management, Human Resources, Information Technology, Privileged Identity..., PKI, Business process..., Documentation, Creative Problem Solving, Automation, Oracle Fusion Middleware, Access, Unix, Requirements Analysis, Strategy, Business Process..., Integration, Enterprise Software, Governance, Databases, Incident Management, ISO 27001, Visio, Business Continuity..., Security Audits, Business Process, SharePoint, Resource Management, Project Portfolio..., Computer Security, Change Management
Education
DePaul University 2007 — 2012
Bachelors, Information Systems
College of Lake County 2005 — 2007
Business Administration, Gen. Ed.
Antioch Community H.S. '05 2001 — 2005
High School Diploma, Math, Business, and Technology
National Youth Leadership Forum - Technology 2004 — 2004
Certification, Technology Leadership
Walgreens March 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2013 - 2014
IBM April 1998 - June 2008
Skills
ITIL, AIX, IT Service Management, Unix, Virtualization, DB2, Windows Server, Solution Architecture, Enterprise Architecture, SQL, Linux, SOA, Solaris, Security, Disaster Recovery, Storage, IBM AIX, IT Strategy, Process Improvement, Vendor Management, Business Analysis, Data Center
Education
DePaul University 2009 — 2011
Master of Science (MS), Information Technology Project Management
Chicago State University 1990 — 1995
Bachelor of Science (BS), Computer Science
Catamaran December 2014 - Present
Nosey girl, LLC January 2014 - Present
freelance January 2012 - Present
1iota - The Fan Agency April 2015 - May 2015
U.S. Cellular March 2013 - March 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - December 2014
Macy's May 2012 - March 2013
Robert Bosch November 2010 - February 2011
Comcast Cable June 2009 - June 2010
BUILD Inc November 2006 - May 2009
Skills
Leadership, Pro Tools, Songwriting, Broadcast, Music Industry, Microsoft Excel, Non-profits, Creative Writing, Customer Service, Marketing, Public Relations, Sales, Social Networking, Social Media Marketing, Social Media, Event Planning, Facebook, Entertainment, Editing, Event Management, Public Speaking, Music, Writing, Digital Media, Blogging, Twitter, Microsoft Office, Marketing Strategy, Marketing Communications, PowerPoint, Film
Education
Columbia College Chicago 2005 — 2010
Radio Broadcasting
Malcom X College
General Studies
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2014 - Present
Self-employed 2002 - Present
Morley Moss Inc. October 2013 - February 2014
angiel electric March 2013 - May 2013
Hargrove Electric October 2012 - January 2013
Skills
Cable Splicing, Thermal Imaging, Electrical Audits, Moisture Detection, Electrical Controls, Electricians, Electricity, Switchgear, Relays, Test Equipment, Soldering, Electric Power, Sensors, Preventive Maintenance, Solar PV, Electrical Safety, Wiring, Low Voltage, Motor Control, High Voltage, Power Distribution, Transformer, Microsoft Office, Construction Management, Customer Service, Leadership, Blueprint Reading
Education
Dallas County Community College
Associate's degree, Electrical Construction
Infrared Training Center
Level 1 Infrared Inspector
Plexus Worldwide, Inc. August 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2013 - Present
Skills
Microsoft Excel, Retail, Inventory Management, Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Process Scheduler, Data Entry, Leadership, Merchandising, Team Leadership, Access, Management, Purchasing, Time Management, Training, Administration, Sales, Process Improvement, Budgets, Teamwork, Forecasting, Team Building, Recruiting, Customer Satisfaction, Human Resources, Operations Management, Employee Relations, Outlook, Coaching, Analysis, Payroll
Education
Central Texas College 2011 — 2013
Business Administration and Management, General
Stephen F. Austin State University 2009 — 2011
Mathematics, junior
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
GENPACT December 2013 - August 2014
Genpact April 2012 - December 2013
Express Employment Professionals June 2011 - April 2012
Meijer August 2010 - August 2011
Meijer September 2008 - August 2010
Skills
Customer Service, Word, Excel, Microsoft Office, Access, Data Entry, Sales, Retail, Accounting, Merchandising, Account Reconciliation, Insurance, Visual Merchandising, Financial Accounting, Policy, Databases, Microsoft Excel, Leadership, Microsoft Word
Education
Danville Area Community College 2013 — 2014
Parkland College 2008 — 2010
Associate of Applied Science, Accounting
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - Present
Namaste Laboratories., L.L.C. October 2011 - September 2013
Dobbs Law LLC May 2010 - November 2010
Chicago Kent College of Law August 2008 - May 2010
Ash, Anos, Freedman & Logan LLC June 2008 - December 2008
Katz, Friedman, Eagle, Eisenstein & Johnson April 2004 - December 2006
Skills
Legal Writing, Legal Research, Westlaw, Intellectual Property, Courts, Appeals, Corporate Law, Legal Issues, Administrative Law, Pleadings
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2006 — 2009
JD, Law
University of Illinois at Urbana-Champaign 1999 — 2003
BS, Psychology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2013 - Present
LifeWorks Counseling Center August 2009 - Present
CIGNA Healthcare March 2011 - May 2013
Dallas Christian College February 2010 - March 2011
Dallas Metrocare Services November 2007 - March 2011
LifeWorks Counseling Center February 2007 - November 2007
Duncanville Independent School District, Duncanville TX September 2006 - February 2007
Skills
CBT, Post Traumatic Stress, Mental Health, Psychology, Theology, Stress, Psychotherapy, Case Management, Training, Family Therapy, Healthcare, Clinical Research, Teaching, Case Managment, Mental Health Counseling
Education
Dallas Baptist University 2006 — 2008
MA, Counseling
Freed-Hardeman University 2002 — 2006
BS, Psychology, Philosophy
Infogix June 2014 - Present
TECO Electric & Machinery Co., Ltd. January 2015 - May 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - June 2014
HeathPlan Services February 2012 - October 2013
Sears Holdings Corporation 2011 - February 2012
IBM Technical Services Delivery Center August 2010 - June 2011
CNA Insurance June 1998 - August 2009
CNA Insurance July 1997 - September 1998
Transamerica-Commercial Finance May 1995 - June 1997
Bridgestone/Firestone Retail Operations May 1988 - June 1995
Skills
SDLC, Program Management, Process Improvement, CRM, Cross-functional Team..., Management, Project Management, Change Management, IT Management, Analysis, Risk Management, Quality Assurance, Outsourcing, Enterprise Software, Product Management, Requirements Gathering, Testing, Customer Service, Visio, Vendor Management, PMP, Strategic Planning, SOA, Requirements Analysis, SaaS, Business Analysis
Education
Chicago State University 1967 — 1971
BS in Business Education, Teaching Methods and Strategies with a History Minor
Accelper
Six Sigma Green Belt
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2010 - February 2015
Nelson Westerberg, Inc April 2010 - November 2010
RehabTech Inc. March 2009 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Windows 7, Windows XP, Windows 2000, Windows Vista, HTML, VDI, Databases, Computer Hardware, Customer Service, Healthcare, Medical Coding
Education
College of DuPage
Associate of Arts and Sciences (A.A.S.), Computer Software Engineering
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2015 - Present
Chicago State University August 2012 - Present
The Home Depot May 2012 - September 2012
YMCA of Metropolitan Chicago September 2011 - January 2012
Skills
Cisco Technologies, System Admin, Cyber-security, Troubleshooting Cisco..., Computer Hardware, System Administration, Troubleshooting, Microsoft Office, Leadership, Management, Mainframe, SharePoint, Team Leadership, JavaScript, SQL, Team Building, Microsoft SQL Server, Windows Server, Computer Technology, Business Analysis, Active Directory, XHTML, Advanced CSS, Computer Software, AV, JSTL, Remote Troubleshooting, Customer Service, printer troubleshooting, Java, Microsoft active..., Imaging Hard Drives, Footprints, Security, Project Management, cisco, Cisco Routers, Network Architecture, PHP, IP Networking, Cisco Information..., Testing, Social Media, Network Security
Education
Chicago State University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Major: Business Management Information Systems / Minor: Cisco Networking Academy, 3.2
Northern Michigan University 2010 — 2014
Bachelor of Science (BS), Computer Science
The Kaleidoscope Group March 2014 - Present
Legal Shield November 2009 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2008 - June 2013
Skills
Public Speaking, Leadership Development, Microsoft Office, Nonprofits, Coaching, Strategic Planning, Business Networking, Outlook, Event Planning, Social Networking, Management, Policy, Customer Service, Leadership, Quality Assurance, Information Technology, Employee Benefits, Small Business, Training
Education
Concordia University Chicago 2003 — 2005
Organizational Management
Concordia University Chicago 2003 — 2005
Organizational Leadership
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2012 - Present
TEKsystems July 2012 - December 2012
maxIT Healthcare August 2011 - May 2012
Anthelio Healthcare Solutions October 2010 - August 2011
PMI Dallas Chapter Project Management Institute March 2010 - March 2011
Currently seeking opportunities in Project Management June 2010 - July 2010
CareFusion April 2007 - June 2010
CareFusion April 2007 - September 2009
Cardinal Health April 2007 - July 2009
Countrywide January 2005 - April 2007
Skills
McKesson, Paragon, Cerner, Process Development, Team Building, Requirements Analysis, Problem Solving, Deployment, PMP, SDLC, Program Management, Project Planning, MS Project, PMO, Six Sigma, Process Improvement, Vendor Management, Software Project..., Change Management, Quality Assurance, Business Process..., Business Analysis, Project Portfolio..., Cross-functional Team..., Resource Management, Project Implementation, Integration, SharePoint, Team Leadership, Vendor Relations, Mentoring, ERP, PMI, Business Process, Risk Management, Software Implementation, Business Intelligence, Strategic Planning, Product Management, Documentation, Outsourcing, Operations Management, Customer Relations, Healthcare, Planning, HIPAA, Risk Mitigation, Management Consulting, Project Management, Software Documentation
Education
Northwood University - DeVos Graduate School 2010 — 2012
MBA
Northwood University 1994 — 1995
BS, Business Mgmt/Administration
Brookhaven College (DCCCD) 1993 — 1994
AAS, Computer Science - Systems Analysis
Dallas County Community College 1993 — 1994
AAS, Computer Science - Programming
Woodrow Wilson High School, Dallas TX
CBE Networks November 2014 - August 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2011 - October 2014
MetLife Home Loans June 2011 - October 2011
Soma Networks June 2010 - June 2011
Sprint/Nextel May 2006 - June 2009
American Home Solutions June 2001 - April 2006
Ericsson Inc May 1988 - June 2001
Rockwell International February 1980 - May 1988
Skills
•Services change..., •Migration life cycle..., •Finance & Accounting..., •Leadership skills, •Interpersonal..., •Effective..., •Managing Multiple..., •Microsoft Office..., •Communication Skills..., •Time Management, •Presenting for effect..., •Managing Diversity in..., •Recording Risks and..., •Resource Requisitions..., •EPPO Financial..., •Collaboration,..., •Status Reporting in..., •Basic Telephony, •Introduction to VM/CMS, •ISP Awareness, •Governance and System..., •Enterprise Program..., •MLB General..., •Telelogic Synergy -..., •Critical Thinking, Project Planning, Project Management, Quality Assurance, Requirements Analysis, Technical Requirements, Software Documentation, Management, Resource Allocation, Business Process, Integration, Vendor Management, Customer Service, Negotiation, Root Cause Analysis, Project Coordination, SDLC, Software Project..., Infrastructure, Visio, Time Management, Team Building
Education
CCCCD 2010 — 2013
Collin County Community College 2010 — 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2015 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - August 2015
Lenz Field & Sport Complex August 2012 - October 2012
Fresh & Easy Neighborhood Market, Inc. March 2011 - June 2012
Fresh & Easy Neighborhood Market February 2010 - June 2012
Fresh & Easy Neighborhood Market August 2009 - February 2010
Culver-Stockton College September 2008 - January 2009
Hollingworth Elementary School May 2007 - August 2008
Albertsons May 2004 - July 2006
Skills
Merchandising, Retail, Customer Service, Inventory Management, Microsoft Word, Microsoft Excel, retail management, Supervisory Management, Team Leadership, Problem Solving, Vendor Relation, Store Management, Scheduling Management, Time Management, Inventory Control, Teamwork, Grocery, Microsoft Office, Baseball, Budgets, Coaching, Customer Satisfaction, Employee Relations, Employee Training, Hiring, Income Statement, Forecasting, Human Resources, Leadership, Management, Loss Prevention, Shrinkage, Social Networking, Store Operations, Team Building, Supervisory Skills, Training, Visual Merchandising, Vendor Relationships, Profit, Purchasing, CPFR, Event Management, Event Planning, Marketing, Operations Management, Outlook, POS, Performance Management, Planograms
Education
Culver Stockton College 2006 — 2009
Sports management, Business, Management, Marketing, and Related Support Services, 3.0
Mt. San Antonio College 2004 — 2006
Business Marketing, Business, Management, Marketing, and Related Support Services, 3.0
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
Vann Counseling Associates January 2013 - October 2014
LifeNet Community Behavioral Healthcare February 2013 - September 2014
UBH Denton November 2012 - January 2013
Metrocare Services November 2010 - November 2012
Skills
Mental Health, Crisis Intervention, Group Therapy, Case Managment, Mental Health Counseling, Adolescents, Psychotherapy, Family Therapy, Behavioral Health, CBT, Social Services, Motivational..., Treatment, Psychology, Counseling Psychology, Case Management
Education
Dallas Baptist University 2009 — 2012
Master of Arts (M.A.), Counseling
The University of Texas at Arlington 2005 — 2009
Bachelor of Arts (B.A.), Psychology
Jesse Brown Veterans Affairs Medical Center June 2014 - Present
Choicecare Home Health May 2007 - Present
Alliance Home Health Care May 2007 - July 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2012 - May 2013
Advocate Trinity Hospital February 2003 - June 2006
Community Care Center Inc July 2000 - February 2003
Skills
Nursing, BLS, Medical/Surgical, Acute Care, Medication..., Hospitals, Wound Care, Patient Education, Home Care, Patient Advocacy, Healthcare, Direct Patient Care, Nursing Care, Geriatric Nursing, Telemetry, Long-term Care, EKG, Healthcare Management, Patient Safety, Home Health Agencies, ACLS, Inpatient, CPR Certified, Registered Nurses, Utilization Management, EMR, Microsoft Excel, Community Outreach, Case Management, Medical-Surgical
Education
Chamberlain College of Nursing 2015 — 2017
Doctor of Nursing Practice, Healthcare Systems Leadership
Olivet Nazarene University 2010 — 2012
Master of Science (MSN), Registered Nursing/Registered Nurse
University of Illinois at Chicago 2004 — 2006
BSN, Registered Nursing/Registered Nurse
South Suburban College 2000 — 2002
Associates of Applied Science, Registered Nursing/Registered Nurse
Dawson Technical Institute 1998 — 2000
Licensed Practical Nurse Certificate, Practical Nursing, Vocational Nursing and Nursing Assistants
Law Office of William H. McRae October 2014 - Present
SUPREME ROOFING SYSTEMS www.supremeroofing.com July 2012 - September 2013
Various Law Firms - Corporate/Real Estate and Civil Litigation 1998 - 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 1996 - 1998
Skills
Child Advocacy, Children's Rights, Youth Mentoring, Youth Empowerment, Health Advocacy, Corporate Communications, Report Writing, Strategic Communications, Creative Writing, Operational Planning, Customer Retention, Customer Engagement, Customer Service..., Relationship-builder..., Non-profit Volunteer, Legal Research, Legal Writing, Data Analysis, Database Administration, Website Development, Contract Management, Non-profit Volunteering, Accounts Receivable, Management, Strategic Planning, Team Building, Negotiation, Leadership, New Business Development, Customer Service, Budgets, Sales, Construction, Contract Negotiation, Project Management, Accounts Payable, Process Scheduler, Account Management, Microsoft Office
Education
University of Phoenix, Plano, Texas 2011 — 2013
Associate's Degree, Communication in Journalism
Collin County Community College 2002 — 2003
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2015 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2012 - September 2015
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2010 - May 2012
Texas Center for Reproductive Health March 2009 - September 2010
Skills
Marketing, Quality Auditing, Quote, Customer Service, Management, Analysis, Human Resources, Insurance, Health Insurance, Healthcare, Team Building, Microsoft Excel, Leadership, Account Management, Brokers
Education
Collin County Community College 2010 — 2014
Associate's Degree, Art/Art Studies, General
Texas Woman's University
Bachelor's Degree, Art/Art Studies, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2006 - June 2015
Skills
Employee Benefits, Health Insurance, Insurance, Health Savings Accounts, Benefits Administration, Training, Medicare, Claim, Customer Service, Leadership, Coaching, Flexible Spending..., Microsoft Office, Team Building
Education
Danville Area Community College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Mass Communication/Media Studies
Westville High School 1996 — 2000
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2012 - Present
KIK Custom Products 2011 - 2012
Dawson Logistics July 2010 - April 2011
Bunge May 2005 - August 2008
Skills
Customer Service, Telephone Skills, Logistics, Forklift Operation, Training, Time Management, Research, Teamwork, Access, Data Entry, Sales, Microsoft Excel, Typing, Forklift Operator, Phone Skills, Computers, Skilled Labor, Warehousing, Grocery, Sweeping, Coaching, Community Outreach, Mentoring, Youth Development, Youth Mentoring, Sports Coaching, Sports
Education
St. Ambrose University 2009 — 2009
Business, Management, Marketing, and Related Support Services
Danville Area Community College 2007 — 2008
Business Administration, Management and Operations
Illinois Valley Community College 2005 — 2007
Business Administration, Management and Operations
Danville High School
H.S. Diploma
St. Ambrose University
Business/Marketing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2005 - Present
Prairie State College 2004 - 2006
Cook County Health and Hospitals System 1998 - 2006
Evangelical Health Systems 1985 - 1997
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Loyola University New Orleans 2010 — 2012
Master's Degree, Nursing Executive Leadership
Governors State University 2007 — 2009
Bachelor's Degree, Nursing
City Colleges of Chicago-Kennedy-King College 1976 — 1978
Associate's Degree, Registered Nursing/Registered Nurse, Class Valedictorian
MetLife April 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2013 - February 2014
Direct Energy January 2013 - June 2013
American Electric Power June 2011 - April 2012
Buy Buy Baby May 2011 - June 2011
Cox Communications July 2008 - February 2010
JCPenney October 2007 - August 2008
Skills
Cashiering, Customer Service, General Office Skills, Data Entry, 10 Key, Microsoft Office, Account Management, Typing, Computers, Lotus Notes, Technical Support, Sales, Call Center
Education
Community Care College 2012 — 2012
Diploma, Medical Billing & Coding
Tulsa Community College 2005 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Regions Hospital May 2014 - Present
Regions Hospital May 2013 - Present
Hennepin County Medical Center September 2012 - Present
HealthEast June 2009 - August 2012
HealthEast November 2008 - June 2009
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2001 - July 2007
Methodist Healthcare January 1998 - October 1999
John H. Stroger, Jr. Hospital of Cook County June 1992 - October 1997
Skills
Healthcare Information..., Healthcare, Nursing, Healthcare Management, Hospitals, Medical Billing, Health Insurance, Claims Resolution, Insurance Claims, Medicare Supplements, Medicare, HIPAA, Medical Terminology, Medical Records, Medicaid, Medical Coding, Typing, 10 Key, Supervisory Skills, Team Leadership, Team Motivation, Teamwork, Customer Service, Insurance Verification, Insurance Terminology, Medicare Appeals, Hospital Registration, Clinic Registration, Call Centers, Organization Skills, Detail Orientated
Education
Century College 2015 — 2017
Associate’s Degree, OFFICE TECHNOLOGY - MEDICAL
Taylor Business Institute 2005 — 2005
Associate’s Degree, MEDICAL BILLING & CODING, 3.0
City Colleges of Chicago-Malcolm X College 1994 — 1994
Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2012 - February 2015
FedEx Office & Print Services November 2007 - June 2011
FedEx Office & Print Services June 2006 - October 2007
FedEx Office & Print Services July 2004 - May 2006
Creevo Corporation June 2001 - July 2004
Emerson Energy Power Systems November 2000 - May 2001
Hewlett-Packard June 1996 - October 2000
Skills
Vendor Management, Program Management, Cross-functional Team..., Visio, Adobe Acrobat, Software Documentation, Management, Leadership, Project Planning, Microsoft Project, Training, Analysis
Education
University of North Texas 1997 — 2001
Bachelors of Applied Arts and Sciences, Emergency Management
Collin County Community College 1990 — 1997
Associates, Graphic Design and Multimedia
Collin County Community College 1990 — 1997
Certification, PMP - In Progress
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Skills
•Experienced in..., Over 20 years of..., Leadership, Business Analysis, Process Improvement, Strategic Planning, Training, Management, Medicaid, Healthcare, Health Insurance, Hospitals, Payroll, Human Resources, Team Building, Vendor Management, Research
Education
Penn Foster 2015 — 2019
Health Services/Allied Health/Health Sciences, General
City Colleges of Chicago-Richard J Daley College
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - February 2014
Glazer's Distributors December 2012 - July 2013
Alliance Sports Group March 2011 - November 2012
Del Monte Fresh Produce N.A., Inc June 2007 - January 2011
Skills
Demand Forecasting, Demand Planning, Wal-Mart, Retail Link, Data Analysis, Replenishment, AS400 system, Inventory Control, Supply Chain, Inventory Analysis, Inventory Management, Vendor Managed Inventory, Supply Chain Management, Microsoft Office, Excel, SAP, Produce Pro, Account Implementation, Healthcare, CPFR, Retail, Microsoft Excel
Education
Louisiana Tech University 2001 — 2005
B.A., Sociology
Dallas County Community College 2009 — 2010
Certificate, Accounting
Jackson Hewitt Tax School 2011 — 2011
Certificate, Tax Preparation
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas February 2013 - September 2014
blue cross blue sheild of illinois January 2007 - February 2013
Skills
Digital Illustration, Graphic Design, Logo Design, Adobe Creative Suite, Illustration, Photoshop, Illustrator, Adobe Acrobat, Mac, Graphics, Project Management, Microsoft Office, Visio, PowerPoint, Employee Training, Document Creation, Software Documentation, Flash
Education
Columbia College Chicago 1998 — 2003
bachelors, illustration
Lane Tech High School 1996 — 1998
High School
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2012 - October 2014
Dearborn National July 2011 - November 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2005 - July 2011
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2001 - January 2005
Education
College of DuPage 1997 — 2015
Associate's Degree, Applied Behavioral Sciences
Torchmark Corporation November 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2011 - September 2014
IBM LBPS(seterus Inc) July 2010 - November 2011
BroadLink Network and Communication May 2005 - August 2007
Skills
Microsoft SQL Server, SSRS, ETL Tools, Business Intelligence, Agile Methodologies, TFS, Requirements Gathering, SDLC, SSIS, SQL, ETL, Data Warehousing
Education
Dallas Baptist University 2007 — 2009
Master of Business Administration (M.B.A.), Management Information Systems, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Strategiq Commerce February 2014 - August 2014
Strategiq Commerce February 2013 - February 2014
Excellus BCBS June 2011 - August 2012
Peace Corps January 2009 - October 2010
Skills
Regression, French, Crystal Ball, Solver, Public Speaking, SPSS, Financial Modeling, Data Analysis, Excel, Forecasting, Microsoft Excel, Corporate Finance, SAS, Analysis, Access, Leadership, Financial Analysis, Business Analysis
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2010 — 2012
MBA, Finance, Operations Management
Colorado State University 2005 — 2008
BA, Literature
St John's International School 1997 — 2004
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
CVS Health May 2014 - October 2014
Press Ganey November 2013 - April 2014
Federal Reserve Bank of Chicago May 2008 - September 2013
ACT Plus August 2004 - April 2008
Evanston Northwestern Healthcare September 1999 - October 2003
Skills
Process Improvement, Vendor Management, Leadership, Project Management, Marketing, Management Consulting, Change Management, Program Management, Business Analysis, Strategy, IT Strategy, Management, PMP, Agile Methodologies, SDLC
Education
Lake Forest Graduate School of Management 2001 — 2004
Columbia College Chicago 1996 — 1999
BA, Journalism
Senn High School 1985 — 1989
Total Life Changes March 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - Present
Accurate QA Solutions April 2013 - November 2013
Texas Hospice July 2010 - September 2013
Home Health Agency August 2006 - September 2013
Skills
Wellness, Nutrition, Clinical Research, Treatment, Nursing, Healthcare Management, Rehabilitation, Cpr Certified, Public Health, Nutritional Counseling, Health Education, Public Speaking, Holistic Health, Phlebotomy, Wound Care
Education
Concorde Career Institute-Arlington 2005 — 2006
Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants
Forrest City High School 1991 — 1995
Diploma, General Studies
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2015 - Present
HCSC January 2014 - Present
The Law Office of Julia C. Topik December 2011 - Present
The Law Office of Mark A. Laws August 2011 - November 2011
US Government May 2011 - July 2011
Skills
Probate and Estate..., Foreclosure Defense, Contract Law, Appeals, Document Drafting
Education
DePaul University College of Law 2006 — 2009
Doctor of Law (J.D.)
Columbia University in the City of New York 1999 — 2003
Bachelor of History
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - November 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2013 - August 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2011 - July 2013
Dynamic Sales Innovations November 2009 - January 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Claim, Insurance, Coaching, Team Building, Health Insurance, Training
Education
College of DuPage 2006 — 2006
General Education Courses, 3.8
Jill Group September 2001 - Present
American Hospital Association April 2014 - February 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2013 - February 2014
Jacobs and Clevenger June 2012 - April 2013
New Control agency February 2013 - February 2013
Delray Beach Medical Center (FL) March 2010 - January 2013
Loyola University Medical Center December 2008 - August 2010
BlueCross BlueShield of IL/TX/OK/NM August 2007 - April 2008
Harris Nesbitt February 2007 - April 2007
Insight health Services Corporation March 1992 - September 2001
Skills
Marketing Communications, Newsletters, Integrated Marketing, Copywriting, Editing, Photography, Creative Direction, Marketing Strategy, Public Relations, Publications, Web Content, Photoshop, Email Marketing, Creative Writing, Digital Photography, Copy Editing, Brochures, Event Planning, Non-profits, Annual Reports, Digital Marketing
Education
Columbia College Chicago 2010 — 2012
Bachelor’s Degree, Photography
Northwestern University
M.A., Integrated Marketing/Advertising
University of Illinois at Chicago
B.A., Design
ZirMed July 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - July 2015
GCM Grosvenor March 2014 - February 2015
JPMorgan Chase July 2012 - March 2014
Accretive Health November 2011 - July 2012
Accretive Health October 2010 - November 2011
Accretive Health October 2007 - September 2010
Skills
Revenue Cycle, Healthcare Information..., HIPAA, HL7, Healthcare Management, Healthcare, Hospitals, Healthcare Industry, Process Improvement, Healthcare Consulting, Medicare, Training, Software Documentation, Software Implementation, Health Insurance, Insurance, Medicaid, Meditech, Strategic Planning, Change Management, Requirements Gathering, Project Management, Data Entry, Analysis, Call Centers, Customer Service, Requirements Analysis, Systems Analysis, SharePoint, Business Analysis, Data Analysis, Employee Training, Software Project..., Outlook, Project Delivery, IT Service Management, SDLC, Agile Methodologies, Business Process..., Consulting, Project Portfolio..., IT Strategy, Agile Project Management, Hands-on Training, Access, Vendor Management, Visio
Education
Central Michigan University 1997 — 2001
B.S., Psychology, History
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2013 - Present
Self-Employed and Looking September 2011 - April 2013
Campaign Communications Solutions Inc. September 2008 - September 2011
Campaign Communications Solutions Inc. Client Chang to Win September 2008 - September 2011
Campaign Communication Solutions Inc. Client DCCC September 2008 - September 2011
Campaign Communication Solutions Inc. Client California Teachers Association September 2008 - September 2011
Campaign Communication Solutions Inc. Client Teamsters September 2008 - September 2011
Campaign Communication Solutions Inc. Client United Food and Commercial Workers September 2008 - September 2011
Campaign Communication Solutions Inc. Client Massachusetts Nurses Assocation September 2008 - September 2011
Campaign Communication Solutions Inc. Client Massachusetts Teachers Association September 2008 - September 2011
Skills
Program Implementation, Call Center, Telemarketing, Inbound Marketing, Lead Generation, Customer Experience, Customer Retention, Account Management, Customer Satisfaction, Outsourcing, Customer Service, Team Building
Education
MicroTrain 2012 — 2013
Training, PMP / Lean Six Sigma / Project / SharePoint / Access
Columbia College Chicago 1992 — 1995
Bachelors Degree, Marketing Communications
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - June 2013
Skills
Microsoft Office, Management, Access, Data Analysis, Web Content Management, HTML, WebTrends Analytics, SharePoint, Visio, Google Analytics, CSS, Google Adwords, Leadership, Business Intelligence, Web Development, TeamSite, JavaScript, PHP, Corporate Communications, End User Training, User Experience, Web Analytics, SEO, Content Strategy, Intranet, jQuery, Bootstrap, Microsoft Excel
Education
The University of Texas at Dallas 2011 — 2013
Bachelor of Science (BS), Management Information Systems, Business Intellegence
Collin County Community College 2008 — 2010
General Studies
Excellus BCBS July 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2012 - June 2014
Sogeti May 2011 - April 2012
Ally Financial Inc. February 2008 - April 2011
Siemens March 2007 - February 2008
Smart Computer Services Inc March 2002 - March 2007
Analysts International Corporation (AIC) 1998 - 2002
O/E Systems 1995 - 1998
Skills
Infrastructure, IT Strategy, Enterprise Architecture, Business Analysis, Solution Architecture, SharePoint, Virtualization, SDLC, Cloud Computing, Vendor Management, ITIL, Business Intelligence, Agile Methodologies, .NET, Integration, PMP, IT Management, Project Portfolio...
Education
Central Michigan University
NORC at the University of Chicago August 2015 - Present
Computer Training Institute of Chicago January 2015 - July 2015
Go Health Insurance September 2013 - May 2014
Social Security Administration July 2002 - August 2013
U.S. Department of Veterans Affairs February 2000 - June 2002
Amtrak February 1999 - February 2000
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 1998 - January 1999
U.S. Department of Veterans Affairs August 1985 - April 1998
Department of Immigration and Naturalization Service January 1983 - August 1985
Skills
Medical Terminology, Customer Service, Data Entry, EHR, EMR, Employee Benefits, HIPAA, Healthcare Management, Healthcare Information..., Insurance, Hospitals, Medical Billing, Medical Coding, Healthcare, ICD-9
Education
Computer Training Institute of Chicago 2015 — 2015
Certificate of completion in Medical Billing and Coding, Medical Billing and Coding
DePaul University 2006 — 2007
Clinical Psychology
City Colleges of Chicago-Malcolm X College 2002 — 2005
Clinical Psychology
Parkland Hospital August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - July 2015
Xerox March 2008 - January 2015
GE Capital Solutions / XCS January 2007 - March 2008
GE Capital Solutions / XCS February 2005 - January 2007
GE Capital Solutions / XCS July 2002 - February 2005
Xerox September 1999 - July 2002
Skills
Program Management, Six Sigma, Business Analysis, Outsourcing, Cross-functional Team..., Business Process..., Service Delivery, Software Project..., Process Improvement, PMP, Vendor Management, Project Management, Business Process, Project Portfolio..., PMO, Leadership, Management
Education
Dallas Baptist University
Finance, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2011 - Present
Zappos Family of Companies January 2011 - October 2011
Blue Cross Blue Shield September 2008 - January 2011
Sonus Networks February 2007 - October 2007
Nortel Networks/Ericsson June 2003 - January 2007
Skills
Java Enterprise Edition, Integration, SDLC, SOA, Agile Methodologies, Requirements Analysis, Unix, Spring, Web Services, Java, Scrum, SOAP, REST, Enterprise Architecture, Spring Framework, Software Project..., WebSphere, CAMEL, ServiceMix, J2EE Web Services, Project Management, Drools, Pegasystems PRPC, SoapUI, J2EE Application..., Healthcare Management, Agile Project Management, OpenStack, Python, SQL
Education
Cochin University of Science and Technology
Bachelor of Technology (B.Tech.), Computer Science and Engineering
Cochin University of Science and Technology
Bachelor of Technology (B.Tech.), Computer Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2013 - Present
Freelance Graphic Design August 2012 - May 2013
Motorola Mobility November 2010 - December 2012
Motorola Mobile Devices September 2006 - November 2010
Greeley Tribune/ The Fence Post February 2005 - September 2006
Sashco September 2004 - November 2005
Skills
Flash, Illustrator, Graphic Design, Photoshop, Mobile Devices, Product Development, User Interface, Layout, Android, Adobe Creative Suite, Interaction Design, User Experience, Experience Design, User-centered Design, User Experience Design, Dreamweaver, Graphics
Education
Colorado State University 2000 — 2004
BFA, Graphic Design
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2015 - September 2015
Corinthian Colleges Inc May 2012 - September 2014
Skills
Internal Controls, Microsoft Word, Financial Analysis, Budgets, Access, Accounting, Financial Reporting, Account Reconciliation, Financial Accounting, Auditing, General Ledger
Education
Chapman University 2009 — 2012
Accounting, Accounting
Outerwall March 2015 - May 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2014 - December 2014
Derborn National (BlueCross BlueShield subsidiary) September 2011 - March 2014
Hallmark Services Corporation (BlueCross BlueShield subsidiary) June 2011 - September 2011
Follett Higher Education Group May 2011 - June 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2010 - May 2011
Accuity December 2009 - November 2010
DCP Group March 2009 - December 2009
JSC Global Solution November 2008 - February 2009
Alpha Corporaations March 2004 - August 2008
Skills
QTP, Quality Center, Web Development, Test Automation, User Acceptance Testing, Quality Assurance, Manual Testing, Test Planning, Regression Testing, Test Director, Software Quality..., Testing, SDLC, Agile, Test Cases, Test Strategy, Selenium, SQL, Integration Testing, System Testing, VBScript, Regression, Defect Tracking, Agile Testing, Performance Testing, LoadRunner, ClearQuest, Waterfall, Test Execution, WinRunner, Visual Basic, Black Box Testing, Test Management, XML, DB2, Requirements Analysis, Requirements Gathering, Unix, Mainframe, SQL Server, MS Project, Exploratory Testing, Agile Methodologies, Integration, Microsoft SQL Server, Web Testing, Web Applications, Visual Studio, C#, Java
Education
DePaul University 1999 — 2002
BS, Computer Science
College of DuPage 1997 — 1998
Associate of Arts and Sciences (AAS), Computer Programming
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
KS4 Consulting, LLC April 2014 - Present
Johns Hopkins HealthCare July 2014 - August 2014
Lovelace Health System January 2011 - August 2014
Lovelace Health System, Inc. May 2007 - January 2011
Skills
Provider Relations, Managed Care, Medicaid, Healthcare Management, Network Development, Healthcare, Hospitals, Healthcare Industry, Physician Relations, Revenue Cycle, HMO, Medicare, Leadership, Health Insurance, Executive Management, Healthcare Consulting, Credentialing, Claim, Patient Safety, Health Policy, Contract Negotiation, HIPAA, Revenue Cycle Management, Pharmacy Benefit..., PPO, Medicaid Managed Care, Team Building, Insurance, Disease Management, Process Improvement, Utilization Management, Healthcare Information..., Practice Management, Physicians, Medical Billing, Nursing, Claims, EHR, Policy, Strategic Planning, EMR, Quality Improvement, Medical Compliance, Medical Coding, Performance Improvement, Employee Benefits, Medicare Part D, Home Care, Medicine, CPT
Education
Colorado State University-Global Campus 2014 — 2016
Masters of Healthcare Administration
The University of New Mexico - Robert O. Anderson School of Management 2000 — 2005
BBA, Finance
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Chgo LM Consulting January 2014 - July 2014
Greenline Financial Technologies June 2010 - December 2013
Geneva Trading 2008 - 2010
GuavaTech February 2006 - June 2008
Refco April 2004 - December 2005
ABN AMRO Clearing Chicago LLC, Fortis Clearing Americas April 2002 - March 2004
BP July 1998 - August 2002
Skills
Electronic Trading, Trading Systems, Trading, Project Management, SQL, Financial Markets, Bloomberg, CRM, ITIL, Technical Support, Exchange Connectivity, Derivatives, Options, Order Management, Windows Server, Low Latency, Software Documentation, Microsoft Technologies, Technical Documentation, Microsoft Exchange, Systems Engineering, Agile Methodologies, Change Management, Microsoft Office, Help Desk Support, Manage Client..., Project Coordination, IT Procurement, SaaS, Coaching Staff, Network Infrastructure, System Monitoring, RTS, CRM Integration, NetSuite, PostgreSQL, Windows 7, Managerial Skills, Call Centers, Zendesk, CQG, Trading Technologies, Managerial, FIX, Help Desk Implementation, Sales Process, DB2, COBOL
Education
DeVry University 1994 — 1996
AECT, Electronics and Computer Technology
City Colleges of Chicago-Wilbur Wright College 1992 — 1994
Computer Science
Dr Pepper Snapple Group May 2008 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2004 - 2007
Barnes & Noble College 2001 - 2004
First Financial Bankshares, Inc. 2000 - 2001
Skills
Accounts Receivable, Management, Customer Service, Accounts Payable, Accounting, Financial Reporting, Auditing, Microsoft Excel, Microsoft Office, Financial Accounting, Microsoft Word, PowerPoint, Budgets, Account Reconciliation, General Ledger, Bookkeeping, Pricing, Business Process..., Internal Controls, Deductions, Financial Forecasting, Account Management, Trend Analysis
Education
The University of Texas at Dallas 2003 — 2020
Bachelor's degree, General Studies
Cisco College 1994 — 1997
Associate's degree, Art/Art Studies, General, 3.35 GPA
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 1998 - Present
Skills
Insurance, SDLC, Requirements Gathering, Business Analysis, Visio, Process Improvement, Vendor Management, Risk Management, HIPAA, Requirements Analysis, Business Process..., Health Insurance, Change Management, Access, Business Process, Program Management, Analysis, Management, Team Building, Leadership, Project Management, Software Documentation
Education
College of DuPage
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2011 - Present
Health Care Services Corporation (BCBS IL) 1983 - Present
Skills
Vendor Management, Employee Benefits, Call Centers, Change Management, Risk Management, Visio, Business Intelligence, Disaster Recovery, IT Management, Requirements Gathering, Integration, IT Strategy, Data Modeling, Enterprise Architecture, Data Warehousing, Requirements Analysis, Program Management, Software Project...
Education
DePaul University 1988 — 2000
Master of Science (MS), Computer Science
Coyne College 1985 — 1987
Technical Certifications, Microcomputer / Electronics
American Cancer Society August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2012 - February 2014
Health Maintenance Institute November 2011 - October 2012
Wellspring Camps June 2012 - August 2012
Marianjoy Rehabilitation Hospital July 2011 - May 2012
Aramark April 2011 - April 2012
Health Maintenance Institute September 2011 - November 2011
Northern Illinois University August 2010 - May 2011
Skills
Nutrition, Microsoft Word, Health Promotion, Cpr Certified, Microsoft Excel, Microsoft Publisher, Catering, Training, Food, Sports, Project Coordination, Lotus Notes, Clarity, Wellness, Non-profit Volunteer, Fundraising, Meeting Planning
Education
College of DuPage 2012 — 2012
Certified Nursing Assistant
Northern Illinois University 2007 — 2011
Bachelor of Science, Nutrition and Dietetics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
The Pampered Chef March 2001 - March 2014
TransTech IT Staffing January 2013 - May 2013
Retina Group Chicago March 2012 - January 2013
GE Healthcare January 2003 - June 2003
KRONOS INCORPORATED January 1997 - March 2001
SPACELABS MEDICAL January 1989 - March 1997
Skills
Microsoft Office, Troubleshooting, Windows, Computer Hardware, Insurance, Medical Terminology, Human Resources, Unix, Medical Billing, Windows NT, ICD-9, CPT, EHR, Hospitals, Leadership
Education
College of DuPage 2009 — 2009
Certificate, Physician Billing/Insurance Coding
Marquette University 1983 — 1988
Bachelor of Science, Engineering/Biomedical
United Stationers September 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - June 2014
True Value Company February 1977 - February 2014
Skills
SQL, SDLC, Microsoft Office, Access, Inventory Management, Visio, DB2, Business Analysis, COBOL, Business Objects, HTML, PL/SQL, Microsoft SQL Server, CICS, Retail, Visual Basic
Education
City Colleges of Chicago-Harry S Truman College 2010 — 2012
Associate of Science (AS)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2012 - December 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2010 - September 2012
Education
Dartmouth College 2003 — 2007
BA, Mathematics, Economics
The London School of Economics and Political Science (LSE) 2007 — 2008
MS, Statistics
Citigroup August 2015 - Present
Adeptone Technologies October 2006 - Present
Dell April 2015 - August 2015
WEX Inc. August 2013 - April 2015
W. L. Gore & Associates June 2010 - August 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2009 - April 2010
Eli Lilly and Company October 2007 - March 2009
Skills
SDLC, Siebel, Business Analysis, Requirements Analysis, Data Warehousing, Testing, SQL, PL/SQL, Oracle, Requirements Gathering, EIM, Integration, Unix, Informatica, Microsoft SQL Server
Education
Coventry University 2004 — 2005
MASTERS, Computer Science
JNTU 1999 — 2003
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2010 - Present
The Meadows Psychiatric Hospital/UCBH September 2007 - July 2010
SSM Healthcare June 2004 - September 2007
US Bank Corporation June 1999 - June 2001
Skills
Business Analysis, Business Development, Business Requirements, CRM, Case Managment, Health Insurance, Healthcare, Management, Mental Health, Program Management, Software Documentation
Education
University of Denver 2001 — 2003
Master, Social Work
Colorado State University 1995 — 2000
BA, Communications/History
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Med3000 Practice Resources April 2011 - August 2013
Tenet Healthcare 2011 - August 2013
Blue Cross Blue Shield of Minnesota January 2006 - February 2011
Northwest Airlines August 1991 - December 2005
Abbott Northwestern Hospital April 1990 - August 1991
Skills
Airlines, Process Improvement, Analysis, Finance, Business Analysis, Access, Customer Service, Project Management, Training
Education
Concordia University-St. Paul 2009 — 2010
Bachelor of Arts, Information Technology in Management
Normandale Community College 2006 — 2008
Associate of Arts, Liberal Arts - General Education
Central Lakes College 1982 — 1984
Diploma, Accounting - Financial Analysis
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2013 - October 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2012 - July 2013
WellPoint August 2011 - September 2012
Healthcare Personnel, Inc October 2010 - May 2011
University of Chicago Hospitals August 2008 - October 2010
Skills
Nursing, Hospitals, Inpatient, Patient Safety, Acute Care, Healthcare Management, Utilization Management, Patient Education, Occupational Health, Call Center, Orthopedic, Healthcare, Managed Care, Disease Management, Case Management, Telemetry, Patient Advocacy, EMR, Medical-Surgical, Healthcare Information..., Medical/Surgical, Call Centers
Education
Chicago State University 2004 — 2008
Bachelor of Science (B.Sc.), Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2011 - Present
AIR802 August 2011 - September 2011
St. Isadora Church April 2011 - August 2011
Innovation Group January 2009 - July 2011
Skills
Customer Satisfaction, Troubleshooting, Software Documentation, Technical Support, Integration, Process Improvement, Operating Systems, Customer Service, Network Administration, Servers, Networking, Enterprise Software, Analysis, Software Installation, Active Directory, System Deployment, Team Building
Education
College of DuPage 2009 — 2012
AS, Computer Information Technology
College of DuPage 2005 — 2008
AS, Criminal Justice
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2014 - Present
Cook County Health and Hospitals System 2013 - 2014
Assured Healthcare Staffing LLC 2012 - 2013
Ann and Robert H. Lurie Children's Hospital of Chicago 2006 - 2012
LAF 2001 - 2005
Skills
Nonprofits, Strategic Planning, SharePoint, Business Intelligence, Program Management, Access, EHR, Leadership, Public Speaking, Epic Systems, Management, Process Improvement, Project Management
Education
Columbia College Chicago
Bachelor of Arts, Writing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
(HCSC) Blue Cross and Blue Shield of Illinois February 2014 - November 2014
US Foods April 2012 - January 2014
Bimbo Bakeries USA/Sara Lee Corporation December 2005 - March 2012
PROGRAMMERS INVESTMENT CORPORATION October 2005 - December 2005
General Mills June 2003 - September 2005
ROBERT HALF - ACCOUNTEMPS December 2002 - May 2003
TARGET CORPORATION DISTRIBUTION CENTER May 2002 - October 2002
AMERICAN EXPRESS TECHNOLOGIES September 2000 - April 2002
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA
Project Management College 2007 — 2009
Bemis University 2008 — 2008
Process Symposium: Fundamentals of Packaging
Clemson University 2006 — 2006
Department of Graphic Communications
University of Illinois at Urbana-Champaign - College of Business 1996 — 2000
Bachelor of Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Skills
Microsoft Office, Banking, Troubleshooting, SharePoint, Customer Service, Retail Banking, Sales, Web Design, Accounting, Web Development, HTML 5, Highly detail oriented, Listening to customers, Ruby on Rails, JavaScript, WordPress, SDLC, Project Management, Visio, Management, PowerPoint, HTML, CSS, Database Design, SQL, MS Project, Website Development, Website Promotion, Website Building, jQuery UI, Photoshop Elements, Intranet, Information Technology, Microsoft Project, HTML5
Education
DePaul University 2008 — 2013
BS, E-Business
College of DuPage 2004 — 2006
Sandoval Regional Medical Center October 2014 - Present
X-Ray Associates of New Mexico June 2012 - June 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2004 - June 2012
Skills
Insurance, Customer Service, Health Insurance, Medical Billing, Medicare, Microsoft Excel, Microsoft Office, Medicaid, Employee Benefits, Claim, Claims Management, Healthcare
Education
Central New Mexico Community College 2013 — 2016
Associate's degree, Business Administration and Management, General
Blue Cross and Blue Shield of Oklahoma September 2012 - Present
Blue Cross/Blue Shield 1983 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 1983 - Present
Skills
Internal Communications, Government, Media Relations, Strategic Communications, Public Affairs, Nonprofits, Corporate Communications, Crisis Communications, Legislative Relations, Public Policy, Leadership, Speech Writing, Public Relations, Fundraising, Press Releases, Message Development, Public Speaking, Community Development
Education
University of Oklahoma 1991 — 1992
not completed, Advanced Programs - Human Relations
Central Michigan University 1973 — 1976
Bachelor of Science (B.S.), Health and Physical Education/Fitness, Psychology
Henry Ford Community College 1970 — 1973
Journalism, psychology, general, completed 2 years/transferred to Central Michigan University
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2012 - Present
The Core Organization July 2000 - January 2012
National Systems Corporation January 1996 - August 2000
National Systems Corporation September 1994 - January 1996
Skills
SQL Server, Direct Marketing, Direct Mail, Microsoft Office, SQL, Database Design, T-SQL, Access, Database Administration, XML, Database Development, Visual Basic, CSS, Visual Studio, VB.NET, Application Development, HTML, Agile Methodologies, SSIS, Scrum, Databases, Software Development, .NET, TFS, SSRS, Microsoft SQL Server, ASP.NET, SDLC, WCF
Education
Christopher Newport University 1989 — 1994
BS, Computer Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
ERP IT Solutions Inc January 2008 - Present
Chicago Tribune Media Group June 2014 - January 2015
The Ohio State University November 2013 - June 2014
Fermilab April 2013 - November 2013
TransUnion August 2012 - April 2013
Aon Hewitt January 2012 - August 2012
Citadel Investment Group March 2011 - March 2012
Jones Lang LaSalle March 2010 - March 2011
Motorola Solutions October 2009 - December 2010
Skills
Peoplesoft, Peoplesoft Financials, Peoplesoft HRMS, Peoplesoft CRM, Oracle 11g/10g/9i/8, Peoplesoft Portal, Peopletools 8.52, 8.51,..., Oracle (11g, 10g, 9i,..., SQL Server..., Linux 6/5/4, Sun..., 8.4x, HP-UX, PeopleTools, PeopleSoft, SQR, Linux, Oracle, Crystal Reports, Requirements Gathering, Financials, Integration, Unix, SDLC, Performance Tuning, ERP, Data Conversion, SQL, Oracle Applications, Requirements Analysis, PL/SQL, PeopleCode, Data Migration, SOA, Solution Architecture, Business Analysis, Business Objects, Business Process..., Visio, Microsoft SQL Server, XML Publisher, Interfaces, Weblogic, Business Process, COBOL, OBIEE, Testing, SharePoint, Software Project..., Databases, XML
Education
Florida Atlantic University 2000 — 2001
MS, Computer Science and Engineering
Clemson University 1999 — 2000
MS, Computer Science
Principal Financial Group August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - June 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2012 - January 2014
Real World Technologies Inc. October 2010 - September 2012
HPS June 2009 - September 2010
Skills
Healthcare Management, Quality Improvement, Public Health, Clinical Research, Revenue Cycle, Healthcare Information..., Healthcare, Healthcare Consulting, Microsoft Excel, Business Analysis, Customer Service, Strategic Planning, Research, Data Analysis, Project Management, Requirements Management, Microsoft SQL Server, Business Process..., SharePoint, Siebel Dashboard, MS Visio, SDLC, Agile Methodologies, Agile & Waterfall..., Scrum
Education
Davenport University
MBA
Parul Institue of Engineering and Technology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - Present
SMARTHINKING, Inc. October 2013 - August 2015
Bethany Christian Services November 2012 - November 2013
System Technology International October 2012 - December 2012
Cornerstone University September 2010 - May 2012
Child Evangelism Fellowship May 2009 - August 2009
Skills
Creative Writing, Editing, Writing, Proofreading, Teaching, Microsoft Office, PowerPoint, Non-profits, Journalism, Tutoring, English, Customer Service, Lotus Notes, Data Entry, Blogging, Nonprofits, Public Speaking
Education
Cornerstone University 2009 — 2012
Bachelor's of Arts
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2013 - Present
U.S. Cellular September 2012 - Present
Skills
PeopleSoft, Excel, Word, Compensation, Access, PowerPoint
Education
Chicago State University 1987 — 1992
BS, Business Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2008 - December 2009
HCL Technologies February 2008 - August 2008
USAA January 2006 - February 2008
Skills
Web Services, XML, Android SDK, COBOL, JCL, VSAM, DB2, Java, HTML, Easytrieve, CICS, Eclipse, TSO, ISPF, Mobile Testing, Black Box Testing, User Acceptance Testing, Regression Testing, White Box Testing, SDLC, Agile Methodologies, Unix
Education
College of Engineering, Guindy 2003 — 2005
Master of Technology (M.Tech.), Information Technology, 8.05 CGPA
Kongu Engineering college, 1998 — 2002
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
CNM - Central New Mexico Community College July 2015 - Present
CNM - Central New Mexico Community College February 2014 - Present
CNM 2011 - February 2014
Albuquerque Public Schools 2006 - 2010
Presbyterian Healthcare Services 2002 - 2005
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 1998 - 2001
Skills
Employee Relations, Customer Oriented, Multi Tasking, Organization, Strategic Initiatives, Employee Benefits, Medical Background, Patient Administration, Coordinating Activities, Process Improvement, Time Management, Decision Support, Communication, Public Relations, Consulting, Event Planning, Organizational..., Operational Efficiency, Employee Training, Recruiting, Public Speaking, Training, Human Resources, Leadership Development, Research, Customer Service, Management, Strategic Planning, Leadership, Team Building, Organizational...
Education
Central New Mexico Community College 2013 — 2013
Certificate, Hospitality and Tourism
Central New Mexico Community College 2012 — 2012
Associate of Science (AS), Integrated Studies
Franklin College, Albuquerque, NM 1997 — 1998
Certified Medical Assistant, Medical
Management
New Mexico State University
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
Rexel Holdings USA, Corp. June 2013 - November 2014
Safeguard Properties August 2012 - May 2013
Skills
Budgets, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Accounts Payable, General Ledger, Accounts Receivable, PowerPoint, QuickBooks, Inventory Management, REO
Education
The University of Texas at Dallas 2010 — 2013
Bachelor's of Science, Accounting and Business/Management
Collin County Community College 2008 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Family Dental Center-Albuquerque April 2005 - March 2014
Skills
Healthcare, Public Speaking, Healthcare Management, New Business Development, Negotiation, Business Strategy, Process Improvement, Management, Customer Service, Payroll, Accounts Payable &..., Team Building, PowerPoint, Microsoft Publisher, Dental Insurance
Education
Central New Mexico Community College 2005 — 2011
Associates, Business Administration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2001 - June 2014
HEDIS March 2000 - June 2014
Skills
HEDIS, Credentialing, Insurance, Health Insurance, Process Improvement, Employee Benefits, Business Analysis, Healthcare, Medicare, SDLC, HIPAA, Claim, Managed Care, Visio, Leadership, Access, Healthcare Information..., Medicaid, Vendor Management, Training
Education
The University of Texas at Austin 1972 — 1975
Bachelor of Science (BS), Biology, General
Del Mar College 1970 — 1972
Associate's degree, RN
Federal Specialized Services, LLC October 2013 - Present
Blue Cross and Blue Shield of Mississippi October 2009 - September 2013
TriSpan Health Services September 2000 - September 2009
Blue Cross and Blue Shield Association August 1983 - August 2000
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 1980 - August 1983
Skills
Medicare Provider Cost..., Medicare, Training, Medicare Provider Cost..., Medicare Cost Report..., Microsoft Excel, Project Management, QuickBooks, Microsoft Word, User Acceptance Testing, System Implementations, Business Development, Business Transition, QuickBooks Payroll, Process Improvement, Business Analysis, Data Analysis, Access, Analysis, Program Management, Healthcare, Insurance
Education
Northern Illinois University 1978 — 1980
Bachelor's degree, Accounting
College of DuPage 1976 — 1978
Associate of Arts (AA)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - Present
Aerotek January 2014 - October 2014
Macy's November 2013 - January 2014
Service Payment Plan October 2010 - January 2014
Veterans Health Administration July 2009 - August 2010
LAWS International February 2007 - August 2008
Skills
Customer Service, Supervisory Skills, Physical Security, Retail Sales, Finance, Accounting, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, Microsoft Word, iOS, Management, Leadership, Customer Satisfaction, Time Management, Data Entry, Teamwork, Inventory Management, Team Leadership, Administration, Data Analysis, Telephone Skills, Administrative..., Government, Office Administration, Spreadsheets, Recruiting, Human Resources, Sales, Employee Relations, Critical Thinking, Windows, Office Management, Training, Payroll, Inventory Control
Education
DePaul University 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General and Finance
Tallahassee Community College 2008 — 2010
Associate of Arts (AA), General Studies
City Colleges of Chicago-Wilbur Wright College
Associate of Science (A.S.), Mathematics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - Present
Skills
Healthcare, Medical Terminology, Hospitals, Customer Service, Healthcare Management, Healthcare Information..., Microsoft Excel, Microsoft Word, EMR, HIPAA
Education
Central New Mexico Community College 2002 — 2004
Health Unit Coordinator/Ward Clerk
Eastern New Mexico University 2000 — 2002
Liberal Arts and Sciences/Liberal Studies
Quanah ISD November 2008 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 1997 - August 2008
Education
Clarendon College
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2015 - Present
Continuum Medical Staffing & Physician Recruiting 2014 - Present
Atlas MedStaff November 2012 - Present
Brookdale February 2014 - October 2014
Hospice of Illinois August 2011 - April 2012
BrightStar Care Franchising - Home Care & Senior Care Franchise March 2010 - March 2011
Skills
Nursing Documentation, Wound Care, Home Care, Nursing Education, Teaching Adults, IV, Vital Signs, Clinical Monitoring, Medical Records, Medical Devices, Blood Collection, Blood Glucose, PTT, Laboratory Skills, Allscripts, Point of Care, MatrixOne, Microsoft Word, PowerPoint, CPR Certified, Clinical Trials
Education
City Colleges of Chicago-Harry S Truman College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Nursing Education
Exce Administrative Assistant December 2013 - Present
Arden Courts of Bingham Farms April 2007 - December 2013
Retrire January 2007 - March 2007
Blue Cross Blue Shield of Michigan June 2005 - January 2007
Blue Cross Blue Shield of Michigan December 2000 - June 2005
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 1998 - December 2000
Blue Cross Blue Shield of Michigan May 1990 - July 1998
Blue Cross Blue Shield of Michigan March 1986 - May 1990
Education
Davenport University
Associate of Arts, Marketing Studies
Oakland University
Bachelor of Arts, Business Administration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2015 - Present
Lake County Health Department September 2013 - April 2015
NorthShore University HealthSystem October 2012 - April 2014
Waukegan Public Schools May 2010 - August 2013
Skills
Spanish Translation
Education
Concordia University Chicago 2013 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Southern Illinois University, Carbondale 2010 — 2012
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management