Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, Illinois, United States CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Blue Cross and Blue Shield of Texas, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,929 Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas employees in database. Find out everything there's to know about Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas Employees
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2000 - Present
Skills
Employee Benefits, Health Insurance, Insurance, Training, Health Savings Accounts, Customer Service, Account Management, Marketing, Underwriting, Strategy, Strategic Planning, Health Care Reform, Strategic Communications, Private Exchange, Change Management, Public Speaking, Creative Problem Solving, PPO, HMO, Managed Care, Benefits Administration, Open Enrollment, Sales, Disability Insurance, Management, Leadership, Process Improvement, Vendor Management, Healthcare, Team Building
Education
Lake Forest Graduate School of Management 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
DeVry University 2010 — 2013
Bachelor, Human Resource Management
LTHS 1994 — 1997
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2015 - Present
Rehabilitation Institute of Chicago April 2012 - January 2015
AIM Specialty Health December 2009 - March 2012
Alexian Brothers Health System June 2009 - September 2009
Advocate Sherman Hospital January 2008 - June 2009
Rehabilitation Institute of Chicago May 2007 - January 2008
Skills
Nursing, Nursing Education, Utilization Review, Medical/Surgical, Traumatic Brain Injury, Orthopedic, Orthopedic Nursing, Neurology, Stroke Rehabilitation, Medical Case Management, Older Adult Learning, Lean Projects
Education
Chamberlain College of Nursing-St Louis Campus 2010 — 2012
Master of Science (MS), Nursing Education
Elmhurst College 2003 — 2007
Bachelor of Science (BS), Nursing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
Skills
Product Management, Quality Assurance, Health Policy, Actuarial Science, Informatics, Analytics, Health Economics, Business Intelligence, Healthcare Management, Clinical Research, Managed Care, Health Care Reform, Consulting, Lifesciences, Strategy, Healthcare, Predictive Modeling, Management Consulting, Healthcare Consulting, SAS, Data Analysis, Risk Management, Healthcare Information..., Health Insurance, Business Analysis
Education
Society of Actuaries 1986 — 2006
FSA
American Academy of Actuaries 1986 — 2005
MAAA
Duke University 1997 — 1998
MS
The University of Chicago Booth School of Business 1990 — 1995
MBA
Temple University School of Medicine 1990 — 1994
MD
University of Pennsylvania 1980 — 1983
BS Economics
Dulaney Sr. High School 1977 — 1979
HS
Lida Lee Tall 1967 — 1973
elementary
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - August 2015
Mosaic Sales Solutions July 2013 - October 2013
U.S. Cellular September 2010 - May 2013
Best Buy August 2008 - August 2010
OfficeMax August 2007 - September 2008
Kohl's Department Stores August 2005 - May 2006
Skills
Public Speaking, Problem Solving, Persuasive Speaker, Employee Training, Staffing, Customer Service, Customer Oriented, Multi Tasking, Microsoft Office, Social Media, Motivation, Organization, Improvisation, Visual Merchandising, Overcome Objections, Thinking Outside The Box, Confidant, Open-mindedness, Flexibility, Aggressive Marketing, Trusting Relationships, Highly responsible, Reliability, Social Skills, Social Networking, Meet Deadlines, Communication, Team-oriented, Coaching, Listening to customers, Needs Analysis, Closing Customers, Sales Process, Efficent, Wireless, Cashiers, Convincing Power, Supervisory Skills, Teamwork
Education
DeVry University-Illinois 2012 — 2016
Bachelor’s Degree, Business Administration and Management, General, 3.00 GPA
Lake Zurich High School 2002 — 2006
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2014 - Present
Hyder Technologies, Inc 1999 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2011 - 2014
Sears Holdings Corporation 2011 - 2011
Sears Holdings Corporation 2010 - 2011
Lagan Technologies 2008 - 2009
Hostway Corporation 2006 - 2008
Apple Inc. 2005 - 2006
Eastern Illinois University 2002 - 2005
American Red Cross 1998 - 2005
Skills
Training, Training & Development, Technical Training, Distance Learning, Blended Learning, Instructor-led Training, Software Training, Training Delivery, Online Training, Customer Service, Learning Management, Sales, Video Editing, Video Production, Apple Macintosh, Apple OS, Apple Software, Final Cut Studio, Apple Remote Desktop, Adobe Creative Suite, Adobe eLearning Suite, Internet, iPhone, iPhone Support, iPad, Hands-on Training, E-Learning, Employee Training, Captivate, Needs Analysis, Troubleshooting, HTML, Management, Web Design, Visio, Consulting, Software Documentation, ADDIE, Instructional Design, Technical Writing, Process Improvement, Coaching, Leadership, Team Leadership, Team Building, Project Management, Business Analysis, Strategy, Change Management
Education
Eastern Illinois University 2003 — 2005
Masters, Technology
Eastern Illinois University 2003 — 2005
Certificate, Work Performance Improvement
Eastern Illinois University 2001 — 2003
B.A., Journalism
LakeLand College 1999 — 2001
Associates, Liberal Arts
Charleston High School
Master of Technology (M.Tech.)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - August 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - September 2014
Mercy Hospital and Medical Center Chicago November 2013 - April 2014
CSG Government Solutions February 2013 - November 2013
City of Lauderdale Lakes Community Redevelopment Agency December 2011 - May 2012
Florida Atlantic University February 2011 - May 2012
Skills
Research, Economic Development, Urban Planning, Community Development, Sustainability, GIS, Public Policy, Policy Analysis, Strategic Planning, SketchUp, Data Analysis, Databases, Healthcare Consulting, Microsoft Office..., Analysis, ArcGIS, Project Planning, Policy, Project Management, Program Management, Visio, Community Outreach
Education
Florida Atlantic University 2010 — 2012
Masters, Urban and Regional Planning
Florida Atlantic University 2005 — 2009
Bachelor of Arts, Political Science
Miami Norland Senior High School 2001 — 2005
Diploma, Interdisciplinary
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2013 - November 2014
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2011 - April 2013
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2010 - July 2011
Vanguard Health Systems April 2010 - June 2010
Vanguard Health Systems February 2009 - April 2010
Vanguard Health Systems February 2008 - February 2009
Skills
Customer Service, Data Analysis, Training Facilitation, System Testing, Reporting & Analysis, Written & Verbal..., Microsoft Office, Insurance, Health Insurance, Data Entry, Call Centers, Healthcare
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Project Management, Project Management
DeVry University-Illinois 2011 — 2014
Bachelor of Business Administration (B.B.A.), Project Management
INDEPENDENT AGENT June 2015 - Present
Truevine Missionary Baptist Church of Chicago Inc. September 2014 - Present
Truevine M.B. Church September 2014 - Present
Salem Baptist District Association inc. September 2013 - Present
Salem Baptist District Association September 2013 - Present
BounceNHouse Inflatables January 2003 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 1977 - June 2014
Skills
Microsoft Office, Customer Service, Strategic Planning, Nonprofits, Event Planning, Team Building, Community Outreach, Microsoft Excel, Fundraising, Training
Education
Eastern Illinois University 1972 — 1976
Bachelor of Science (BS), Special Education and Teaching
One Point Patient Care July 2012 - June 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2014 - 2014
CVS Caremark Corporation July 2008 - July 2012
Skills
Exceptional..., Great customer service, Effective communicator, Customer Service, Microsoft Office, Time Management, Leadership, Management, Microsoft Excel
Education
DeVry University 2010 — 2013
Bachelor of Science, Biomedical Engineering Technology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2011 - July 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2006 - 2010
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2003 - 2006
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2000 - 2003
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 1999 - 2000
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 1998 - 1999
College of DuPage / Business and Professional Institute August 1992 - 1997
Skills
SDLC, Process Improvement, Vendor Management, Cross-functional Team..., CRM, Program Management, Leadership, Business Process..., Marketing, Project Management, Diversity & Inclusion, Requirements Gathering, Systems Analysis, PMO, IT Strategy, Business Process, ITIL, Analysis, Project Portfolio..., Change Management, Integration, Entrepreneurship, Business Analysis, Performance Management, Management, Strategy, Resource Management, PMP, Requirements Analysis, Governance, Analytics, Project Planning, Databases, Team Leadership, Business Intelligence, IT Management, Enterprise Architecture, Software Project..., Risk Management, Negotiation, Insurance, Software Documentation, IT Service Management, Information Technology, Quality Assurance, Marketing Communications, Visio, Marketing Strategy, Business Relationship..., Customer Experience
Education
Elmhurst College 2004 — 2006
M.B.A., Marketing, Finance
North Central College 1994 — 1996
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Northwestern Memorial Hospital November 2014 - Present
Accretive Health June 2013 - August 2014
Academy of Nutrition and Dietetics March 2013 - June 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2012 - February 2013
Society for Vascular Surgery August 2010 - August 2012
U.S. Census Bureau April 2010 - June 2010
MidAmerica Cardiovascular Consultants March 2006 - August 2009
Skills
Interviews
Education
Eastern Illinois University 2006 — 2009
Bachelor's Degree, English, 3.74 GPA (out of 4)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2013 - June 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2010 - August 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2007 - November 2010
Skills
Health Insurance, Team Building, Customer Service, Healthcare, Lotus Notes, Microsoft Excel, Teaching, Social Media, Employee Benefits, Research
Education
Gallaudet University 2014 — 2017
ASL
DeVry University 2011 — 2013
Continuing Education, Business
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross Blue Shield of IL January 2007 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - March 2015
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2007 - May 2014
Northern Trust Bank via MAKE Corporation September 2005 - December 2006
Northern Trust September 2005 - December 2006
Ajilon 2004 - 2005
Skills
Business Analysis, Vendor Management, Visio, Requirements Gathering, Business Requirements, Leadership, Project Management, Data Analysis, Analysis, Product Management, Process Improvement, Requirements Analysis, Software Project..., IT Strategy, Presenter, Public Speaking, SQL, Business Intelligence, Data Entry, Unix, Oracle, Data Warehousing, Wireframes, Financial Modeling, PL/SQL, Financial Analysis, PowerPoint
Education
DeVry University-Illinois 2002 — 2007
Bachelor's degree, Human Resources Management/Personnel Administration, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
Nash Disability Law August 2014 - September 2014
Nash Disability Law May 2008 - August 2014
Downers Grove School District 58 August 2007 - June 2008
Catholic Charities May 2007 - July 2007
Skills
Case Managment, Social Services, Case Management, Interventions, Child Welfare, Crisis Intervention, Nonprofits, Microsoft Office, Mental Health Counseling
Education
University of Illinois at Chicago 2007 — 2008
Master's degree, School Social Work, 4.0
Western Illinois University 2005 — 2007
Bachelor's degree, Social Work
Eastern Illinois University 2003 — 2005
Land of Lincoln Health November 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - September 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2012 - March 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2011 - April 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2010 - November 2011
Skills
Insurance, Claim, Business Analysis, Microsoft Excel, Liability, Analysis, Marketing Strategy, Managed Care, Strategic Planning, Project Management, Data Analysis, Leadership, Business Intelligence, SDLC, Vendor Management, Customer Service, Management, Process Improvement, Strategy, Training
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
MBA, Marketing
DeVry University 2009 — 2011
B.S., Marketing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2011 - April 2015
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2006 - October 2011
AT&T (formerly SBC) March 2000 - April 2006
Michaels Arts and Crafts January 1999 - February 2000
Edward Jones August 1997 - December 1998
Skills
Recruiting, Talent Acquisition, Temporary Placement, Human Resources, College Recruiting, Applicant Tracking..., Leadership Development, Strategic Planning, Training, Interviews, PeopleSoft, Employee Benefits, Management, Hiring, Sourcing, Leadership, Onboarding, Team Building, New Hire Orientations, Employee Relations, Employee Engagement, Talent Management
Education
Florida Agricultural and Mechanical University
Bachelor of Science (BS), Political Science; Concentration in Public Administration
The University of Dallas
Master of Science (M.S.), Human Resources Management
Humana November 2012 - Present
HCA October 2011 - October 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2005 - September 2010
Skills
Medicare, Managed Care, Business Analysis, Process Improvement, Certified Case Manager
Education
Galveston College 1984 — 1986
ADN, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2014 - Present
Cadence Health October 2012 - February 2014
Dupage Medical Group 2009 - 2012
ICOMM Consulting April 2008 - September 2010
Morse Communications, Inc. March 2007 - April 2008
Dugdale Communications June 2006 - March 2007
Communication Concepts Midwest June 2003 - June 2006
Skills
Cisco Certified, CCNA, CCNA Voice, CCNP Voice, Cisco Technologies, VoIP, VPN, Switches, TCP/IP, Routers, Cisco Call Manager, Troubleshooting, Cisco Routers, Microsoft Exchange, Routing, Networking, Software Installation, Windows Server
Education
DeVry University-Illinois 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), Computer Science, 3.0
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2013 - Present
New York and Company August 2009 - April 2013
BCBG Rave July 2007 - August 2009
Skills
Organization, Visual Merchandising, Merchandising, Store Management, Store Operations, Retail, Loss Prevention, New Store Openings, Retail Sales, Driving Results, Apparel, Fashion, Trend Analysis, Window Displays, Assortment, Trend Forecasting, Trend, Merchandise Planning, Styling, Sales, Inventory Management, Microsoft Word, PowerPoint, Typing, Phone Etiquette
Education
Eastfield College
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - December 2014
Pitney Bowes February 2013 - July 2014
Salco Pets Inc. January 2002 - October 2011
The Clements Group, Inc. January 1993 - December 2001
Unilever March 2001 - November 2001
Wallace Computer Services December 2000 - March 2001
Unilever September 2000 - December 2000
Wallace Computer Services October 1999 - August 2000
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 1999 - October 1999
Wallace Computer Services February 1999 - July 1999
Skills
Microsoft SQL Server, SQL, Software Development, JavaScript, Oracle, Visual Basic, .NET, Integration, Web Development, HTML, Business Analyst, Technical Writing, Project Leader, Multi-Tier Architecture, Databases, Visual Studio, VBScript, Planet Press, DI 900/950 Inserters, PBFirst DF, SureTrac, VeriMove, Track My Mail, SmartMailer, ASP, HTML 5, Advanced IQueue Trainer, Leadership, Web Applications, SaaS, Testing, Enterprise Software, PlanetPress, Servers, N-tier, Software Documentation, Networking, Business Intelligence, Windows, Management, E-commerce, Analysis, Strategy, Software Project..., Business Analysis, Agile Methodologies, Requirements Analysis, Document Management, Training, IT Management
Education
Keller Graduate School of Management 2012 — 2014
Masters of Information Systems Management, Information Systems Tools, 3.93
DeVry University 1992 — 1994
BS, Computer Information Systems, 3.57
William Rainey Harper College 1989 — 1991
Associate of Arts (AA), Business Administration and Management, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2005 - Present
Midwest Capital Financial Group March 2004 - April 2005
The Horton Group January 1999 - March 2004
Skills
Health Insurance, Insurance, Medicare, Customer Service, Employee Benefits, Benefits Administration, Outlook, HIPAA, Health Savings Accounts, PPO, Brokers, Healthcare, COBRA, Account Management, Claim, Microsoft Excel, Claims Management, Flexible Spending..., HMO, Microsoft Word, Health Care Reform, Medicaid, Group Medical
Education
Victor J. Andrew High School 1990 — 1994
High School Diploma
DeVry University-Illinois
Health/Health Care Administration/Management
Cigna October 2014 - Present
CVS Health August 2013 - October 2014
CVS Caremark July 2012 - October 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2009 - May 2012
Skills
Account Management, Solution Implementation, Strategic Leadership, Operations Management, Diversity & Inclusion, Human Resources, Healthcare Management, Program Implementation, Business Process..., Team Leadership, Pharmacy Benefit..., Management, Leadership, Business Analysis, Process Improvement, Strategic Planning, Project Management, Customer Service, Healthcare, Program Management, Strategy, Training, Vendor Management
Education
DeVry University
Mississippi Belle/Mark Twain Distributing (Miller Lite) November 2013 - Present
Broken Glass Photography July 2011 - Present
maurices October 2014 - December 2014
Classique Signs & Engraving October 2012 - October 2013
Mississippi Belle Distributing August 2011 - October 2012
North Side Boat Club June 2007 - January 2012
MITG Technologies August 2006 - May 2007
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2001 - July 2006
Skills
Graphic Design, Digital Photography, Portrait Photography, Photoshop, Marketing, Graphics, Wedding Photography
Education
Quincy University 2009 — 2012
Bachelor of Fine Arts (BFA), Graphic Design
East Tennessee State University 2008 — 2008
Fine/Studio Arts, General
Molina Healthcare August 2015 - Present
Molina Healthcare January 2015 - August 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - July 2014
Brookline College July 2009 - July 2013
Skills
Pharmaceutical Industry, Microsoft Office, Pharmaceutical Sales, Microsoft Excel, Customer Service, Clinical Research, Management, Training, Instructor-led Training, Clinical Supervision, Motivation, Teaching, Pharmacy Technicians, Pharmacy Education, Medical Terminology, Medical Education, Subject Matter Experts, Healthcare Management, Health Education, Healthcare Industry, Health Services..., Pharmacokinetics, Pharmacology, Pharmacy Benefit..., Community Pharmacy, Clinical Pharmacy, Pharmacy Practice, Accurate Data Entry, Managing Database, Training Facilitation, Program Facilitation, Reporting & Analysis, Faculty Development, Faculty Training, Faculty Management, New Hire Orientations, New Hire Training, New Hire Paperwork, New Hire Processes, Maintaining Strong..., Maintaining A Positive..., Contract Management, Content Management, Curriculum Development, Strategic Planning, Marketing, Program Evaluation, Performance Appraisal, Christian Ministry, Organizational...
Education
Grand Canyon University 2014 — 2016
Master’s Degree, Professional Counseling, First Year
Keiser University-Ft Lauderdale 2004 — 2008
BAHSA, Bachelor of Arts in Health Service Administration
Apria Healthcare 2014 - Present
AltaStaff - a boutique staffing agency 2012 - 2013
RCN May 2011 - December 2012
Comcast Cable August 2008 - November 2010
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2002 - 2007
Skills
Management, Employee Relations, Training, Microsoft Office, Recruiting, Onboarding, IT Solutions, Social Media, Call Centers, Customer Service, Quality Assurance, Teamwork, Troubleshooting, Leadership
Education
DeVry University
Morgan Park High School
U.S. Chamber of Commerce September 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2014 - September 2015
U.S. Senate Committee on the Judiciary January 2011 - August 2013
U.S. Senate Committee on Finance August 2010 - January 2011
U.S. Senate Committee on Finance September 2008 - August 2010
U.S. House of Representatives June 2007 - August 2007
InGEAR, Corp. May 2005 - June 2007
Skills
Public Policy, Speech Writing, Legislative Research, Legislative Relations, Policy Analysis, Politics, Coalitions, Legislative Affairs, Legislation, Strategic Communications, Public Speaking, Legal Research
Education
Northwestern University School of Law 2013 — 2014
Visiting Student
George Mason University School of Law 2010 — 2014
Juris Doctor (J.D.)
University of Iowa 2004 — 2008
Bachelor of Arts (BA), Communication Studies; Mass Communication
University of Iowa - Henry B. Tippie College of Business 2004 — 2008
Certificate in Entrepreneurship
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2015 - Present
TIRR Memorial Hermann September 2014 - May 2015
Memorial Hermann Healthcare System April 2012 - September 2014
Memorial Hermann Healthcare System July 2011 - April 2012
Bravo Health September 2009 - March 2011
Coventry Health Care January 2009 - May 2009
RehabCare August 2007 - November 2008
Centene Corporation October 2006 - June 2007
Centene Corporation July 2004 - October 2006
Apria Healthcare August 2002 - July 2004
Skills
Patient Centered..., Accountable Care..., PQRS, Clincial Integration, Accountable Care, Managed Care, Human Resources, Medicaid, Medical Coding, Medical Billing, Medical Home, Medicare, Network Development, PPO, Physician Relations, Physicians, Insurance, Hospitals, Healthcare, Health Insurance, HMO, HIPAA, EMR, EHR, Customer Service, Credentialing, Claim, Analysis, Healthcare Consulting, Healthcare Industry, Training, Visio, Leadership, Policy, Utilization Management
Education
Webster University 2001 — 2006
BA Communications
Fontbonne University 2000 — 2001
Tranter, Inc. November 2013 - January 2015
Bell Processing, Inc 2010 - 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2008 - 2010
ABB 2007 - 2008
Uni-Select USA 2005 - 2007
Skills
Accounting, Financial Reporting, Financial Analysis, Finance, Accounts Payable, Account Reconciliation, Tax Accounting, General Ledger, Negotiation, Fixed Assets, Microsoft Excel, Microsoft Office, Accounts Receivable, Budgets
Education
DeVry University 2014 — 2016
Midwestern State University
Business Management / Accounting
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Career Education Corporation July 2013 - August 2014
Career Education Corporation 2012 - 2013
KCT Credit Union 2005 - 2012
Skills
Financial Statements, Account Reconciliation, General Ledger, Bank Reconciliation, Financial Accounting, Accounts Payable, Accounting, Cash Management, Financial Analysis, Financial Reporting, Credit Unions, Journal Entries, Variance Analysis, Accruals
Education
Robert Morris College 2009 — 2010
Bachelor of Business Administration (B.B.A.), Accounting
Elgin Community College 2005 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Blue Cross Blue Shield of Massachusetts August 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2013 - July 2014
United Behavioral Health August 2011 - December 2013
Bensinger Dupont & Associates November 2010 - August 2011
ComPsych November 2007 - November 2010
Bremen Youth Services August 2006 - June 2007
Center for Behavior Disorders and Research January 2006 - June 2006
Education
The Chicago School of Professional Psychology 2005 — 2007
MA, Clinical Psychology
Drake University 2001 — 2005
BS, Psychology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2012 - Present
Epic Medical Staffing May 2011 - Present
Texas Digestive Disease Associates 2011 - 2012
Tenet Healthcare October 2007 - February 2011
Doctors Hospital at White Rock Lake October 2007 - January 2011
Acute Care Hospital June 1998 - October 2007
Outreach Health Services February 1993 - May 1998
Zale Lipshey University Hospital July 1990 - June 1992
Southeastern Methodist Hospital July 1984 - June 1990
Skills
Critical Thinking, Goal Oriented, Organization, Cross-functional Team..., Service Coordination, Accurate Record Keeping, Fiscally Responsible
Education
El Centro College 1981 — 1983
Associate of Science (A.S.), Registered Nurse
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2013 - August 2013
Skills
CompTia A+Certified, CompTIA Network+..., Operating Systems, Windows Server, Windows 7, Windows XP Pro, Networking, TCP/IP, Troubleshooting, Microsoft Operating..., Microsoft Word, PowerPoint, Customer Service, Microsoft Excel, Microsoft Office, Linux, Unix, Outlook, Information Security, Ubuntu, Linux Mint, Fedora, Active Directory..., Wireless Networking, Mobile Devices, Mac OS, XP, OS X, Computer Hardware, Windows Vista
Education
Governors State University 2012 — 2013
Bachelor's degree, Computer Science
Southern Illinois University, Carbondale 2007 — 2010
Bachelor's degree, Computer Science
Kankakee Area Career Center 2005 — 2007
Computer Technology
Metro News Service 2001 - Present
Universal Life Resources 2000 - 2001
UnitedHealth Group 1999 - 2000
UnitedHealth Group 1998 - 1999
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 1993 - 1998
Skills
Vendor Management, Microsoft Office, Process Improvement, Leadership, Newspaper, Team Leadership, Microsoft SQL Server, Training, Project Management, Business Development, Active Directory, Product Management, Account Management, Data Analysis, Data Wrangling, Modeling Data, Problem Solving, Researching, Data Management, Analytics, IT Strategy, Management, Lead Generation, Business Intelligence, Program Management, Analysis, Strategic Planning, Customer Service, Sales
Education
Baptist Bible College 1992 — 1993
Youth Ministries
Eastfield College 1991 — 1992
Business Administration and Management, General
The Word Stylist September 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2013 - August 2014
Edelman April 2012 - November 2013
Prominent Placement, Inc. February 2011 - March 2012
FEMA July 2011 - September 2011
Capital Area United Way July 2010 - November 2010
LSU Office of First Year Experience August 2009 - January 2010
The Shaw Group January 2009 - May 2009
Skills
Proofreading, Copy Editing, Oral Communications, Technical Writing, Creative Writing, Freelance Writing, Speech Writing, Marketing Communications, Event Planning, Brand Awareness, Media Relations, Campaign Strategies, Social Media, Communication, Public Relations, Press Releases, Social Media Marketing, Strategic Communications
Education
Louisiana State University and Agricultural and Mechanical College 2006 — 2010
Bachelor of Arts, Mass Communication, Public Relations
Georgia State University 2010 — 2012
Master of Public Administration, Planning and Economic Development
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas May 2013 - August 2014
Elmhurst Memorial Healthcare May 2009 - May 2013
Hearing Health Center, Inc. June 2007 - May 2009
Skills
Non-profits, Public Speaking, Fundraising, Microsoft Office, Public Relations, Social Networking, Contract Negotiation, Event Management, Healthcare, Social Media, Nonprofits, Event Planning, Team Building, Leadership, Advertising, Strategic Planning, Marketing, Social Media Marketing, Customer Service, Editing, Media Relations, New Business Development, Corporate Communications, Training, Project Management, Market Research, Business Development, Press Releases, Management, Community Outreach, Sales, Strategy, PowerPoint, Email Marketing, Internal Communications, Marketing Communications, Account Management, Salesforce.com, Online Marketing, Integrated Marketing, Product Marketing, Coaching, Research, Direct Marketing, Budgets
Education
North Park University 2014 — 2015
Certificate in Non-Profit Governance, Non-Profit/Public/Organizational Management
Dominican University 2010 — 2013
MBA
Spring Hill College 2003 — 2007
Bachelors of Arts, Integrated Communications
Oak Park River Forest High School 1999 — 2003
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2013 - January 2014
Institute of Cultural Affairs June 2012 - August 2012
The Real Chicago Magazine February 2012 - July 2012
Skills
Social Media, Marketing Communications, Microsoft Office, Integrated Marketing, Event Planning, Social Media Marketing, Public Relations, Social Networking, Lotus Notes, Marketing Research
Education
Roosevelt University 2010 — 2012
MS, Integrated Marketing Communications
Eastern Illinois University 2006 — 2010
BA, Communication Studies
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 1995 - Present
Skills
Microsoft Excel, Microsoft Word, Staffing Services, Managerial Finance, Budgets, PeopleSoft, Finance, Insurance, Access, Payroll, Analysis
Education
DeVry University-Illinois 2010 — 2012
Bachelor of Science (B.S.), Technical Management
Eastfield College 2004 — 2006
Certificate Program, Business Administration/Human Resource Assistant
Eastfield College 1995 — 2001
Associate's degree, Personal Computer Support
R L Turner High School 1984 — 1985
Quinlan Ford High School 1981 — 1984
MAC, Inc. August 2010 - Present
Smith Management, Inc./Infinity Capital, Inc. January 2005 - Present
Marsh & McLennan Companies, Inc. - Guy Carpenter 2003 - 2007
AT&T (SBC) - Contract - Mountain LTD 2003 - 2004
Oracle Corporation - State and Local Governments 1997 - 2003
HCGI Hartford (Hartford Computer Group, Inc.) - Contract - Banner Personnel 1997 - 1998
Accenture January 1997 - December 1997
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 1997 - December 1997
Erie Family Health Center - Banner Personnel Contract January 1994 - May 1995
Skills
Risk Management, Investments, Public Speaking, Private Equity, Strategic Planning, Marketing, New Business Development, Marketing Strategy, Sales Management, Sports Marketing, Sports Management, Public Relations, Operations Management, Management Consulting, Start-ups, Leadership, Management, Social Networking, Entrepreneurship, Team Building, Event Planning, Social Media, Social Media Marketing, Project Management, Program Management, Business Development, Customer Service
Education
DeVry University
Bachelor's of Science, Business Administration, Management and Operations
Preservation of Human Dignity, PHD April 2015 - Present
JGC FUNDRAISING & EVENTS 2002 - Present
Palatine Park District 2002 - 2004
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 1998 - 2001
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1996 - 1998
Skills
Fundraising, Community Outreach, Creative Writing, Public Speaking, Presenter, Nonprofits, Event Planning, Social Media, Events Coordination, Marketing, Photography, Graphic Design, Volunteer Management, Teaching, Microsoft Office, Event Management, Social Networking, Newsletters, Facebook, Non-profit Leadership, Non-profit Volunteer, Special Events..., Donor Solicitation, Donor Recognition, Compassion, PowerPoint, Customer Service, Art Education, Experience Working with..., Organizational..., Planning Appeals, Donor Development, Mac, Hands-on Training, Leadership
Education
Eastern Michigan University 1984 — 1987
Bachelor of Fine Arts (BFA), Graphic Design
Eastern Michigan University 1988 — 1989
Art Education Certification K-12, Education
Schoolcraft College 1990 — 1991
Post Graduate Studies, Computer Graphics
University of Wisconsin-Green Bay 1983 — 1984
General Studies
AT&T June 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2013 - May 2014
Texas Southern University December 2010 - March 2013
Skills
Network Administration, Ruby on Rails, C++, PHP, Java, HTML, HTML 5, SQL, Ruby, C#, Microsoft Office, Visual Basic, MySQL, Banner, Oracle SQL, VB.NET, Windows Forms..., Linux, JavaScript, Banners, WinForms, Oracle, Troubleshooting, Access, Microsoft Excel, Microsoft Word, Visual Studio, Software Development, Software Documentation, Programming, Windows, Networking, C, Computer Science, Project Management, Database Administration, Databases, Customer Service
Education
Texas Southern University 2005 — 2012
Bachelor of Science (B.S.), Computer Science
Florida Agricultural and Mechanical University 2002 — 2003
Business Administration and Management, General
Waller High School 1998 — 2002
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
Alexian Brothers Behavioral Health Hospital September 2012 - January 2015
Alexian Brothers Behavioral Health Hospital November 2009 - September 2012
Alexian Brothers Behavioral Health Hospital June 2007 - March 2010
Skills
Mental Health, Program Development, Psychotherapy, Clinical Research, Interventions, Child Development, Group Therapy, Crisis Intervention, Family Therapy, Clinical Supervision, Psychological Assessment, SPSS, Program Evaluation, Leadership Development, Staff Development, Supervisory Skills, Employee Training, Training
Education
Roosevelt University 2013 — 2017
Master of Arts (MA), Industrial and Organizational Psychology
Roosevelt University 2006 — 2008
Master of Arts (MA), Clinical Psychology
Elmhurst College 2003 — 2006
Bachelor of Arts (BA), Psychology
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Montana University System, Office of the Commissioner of Higher Education January 2013 - March 2014
Montana University System, Office of the Commissioner of Higher Education January 2013 - March 2014
Montana Department of Labor October 2011 - January 2013
Montana Department of Commerce March 2010 - October 2011
Montana Department of Commerce May 2009 - March 2010
Montana Department of Commerce May 2008 - May 2009
Montana Department of Commerce March 2007 - May 2008
Skills
Government, Policy, Grant Writing, Nonprofits, Policy Analysis, Organizational..., Public Administration, Standards Compliance, Higher Education..., Career Technical..., Community Outreach, Local Government, Public Speaking, Research, Program Development, Strategic Communications, Federal Grants..., Team Facilitation, Public Policy, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Dreamweaver, Microsoft Publisher, Site Inspections, Training, Portfolio Management, Non-profits, Program Management, Strategic Planning, Data Analysis, Report Writing, Facility Assessment, Civil Rights, Web Design, Social Media Outreach, Building Codes, Federal Government, State Government, Project Management, Media Literacy, Public Relations, Performance Measurement, Higher Education, Legislative Relations, Marketing Event Planning, Technical Writing, Media Relations, Human Resources..., Workforce Development
Education
The Policy Institute: Leadership Seminar Series, Class of 2013 2013 — 2014
The University of Montana 2011 — 2014
Masters of Public Administration, Public Administration
Gonzaga University 2005 — 2006
Master's degree, Communications and Organizational Leadership
Gonzaga University School of Law 2004 — 2005
Law
Gonzaga University 2000 — 2004
Bachelor's degree, Political Science & Public Relations
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2014 - Present
WellCare 2012 - February 2014
Skills
Managed Care, Medicaid, Provider Relations, Medicare, Network Development, HIPAA, Healthcare Industry, Health Insurance, Healthcare Consulting, Revenue Cycle, Healthcare Information..., Pharmacy Benefit..., Healthcare Management, Health Policy
Education
Duquesne University 2002 — 2007
JPMorgan Chase & Co. March 2015 - Present
NVISIA April 2014 - March 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - March 2015
NVISIA May 2013 - April 2014
Accuity May 2013 - October 2013
Cars.com January 2012 - May 2013
Cars.com October 2011 - January 2012
DeVry University August 2010 - October 2011
Blue Cross Blue Shield Association April 2011 - July 2011
Skills
Programming, Java, Troubleshooting, J2EE Application..., J2EE Web Services, JUnit, Spring, Struts, JavaScript, MVC, XML, SOA, REST, SQL, JSP, XQuery, MarkLogic, Hibernate, XSLT, Backbone.js, jQuery
Education
DeVry University 2009 — 2012
Bachelor of Science, Computer Information Systems; Enterprise Computing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Specialized Data Systems November 2013 - June 2014
Dunkin' Brands July 2008 - November 2013
US Army April 2000 - July 2007
Skills
Microsoft Office, Team Leadership, Visio, Windows, Java, Customer Service, Team Building, Access, Training, Networking, Computer Security, Microsoft SQL Server, Visual Basic, C++, Visual Studio, ASP, Databases, Microsoft Excel, Problem Solving, Microsoft Word, PowerPoint, English, FTK, Leadership, Team-oriented, Public Speaking, Troubleshooting, Windows 7, Time Management, Teamwork, Coaching, Linux, RedHat, PHP, Computer Forensics, E-Discovery, Wireshark, C#, Oracle
Education
DeVry University 2010 — 2013
Bachelor, Computer Information Systems, 3.41
Elsinore High 1993 — 1996
Swickard Agency, Inc November 2006 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2006 - 2014
VanWinkle Roofing April 2002 - July 2006
Skills
PowerPoint, Research, Photoshop, Teaching, HTML, C++, Medicare, Negotiation, Strategic Planning, Insurance, Health Insurance, Social Media, Customer Service, Public Speaking, Team Building, Leadership, Sales, Microsoft Excel
Education
Eastern New Mexico University 1994 — 1996
University High School 1993 — 1994
Diploma
Wells Fargo September 2012 - March 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2009 - August 2012
HUD March 2007 - December 2008
Fannie Mae September 2005 - March 2006
BearingPoint June 2005 - August 2005
E*TRADE Financial July 2004 - February 2005
Holloway & Co. March 2004 - July 2004
Skills
Internal Controls, Sarbanes-Oxley Act, Internal Audit, Managerial Finance, Leadership, Quality Assurance, Business Process, Finance, Auditing, Analysis, Change Management, Test Automation, Software Quality..., Account Reconciliation, Process Improvement, Financial Statements, General Ledger, SEC filings, Accounts Receivable, GAAP, Variance Analysis, SDLC
Education
Georgia Southern University - College of Business Administration 1995 — 1997
BBA, Finance
Spartanburg Methodist College 1993 — 1995
AA, Business Administration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - Present
Sound World Solutions December 2012 - August 2013
The University of Chicago July 2010 - August 2012
Accenture Technology Solutions March 2007 - June 2010
Cognitor March 2005 - March 2007
Nokia (formerly NAVTEQ) October 1999 - June 2004
Skills
Java, JavaScript, HTML, JSP, Tomcat, Eclipse, Windows, AJAX, Databases, Oracle, SQL, Unix, Web Applications, jQuery, Apache, JUnit, Microsoft SQL Server
Education
DeVry University-Illinois 1996 — 1999
Bachelor of Science, Computer Information Systems, 3.9/4.0
University of Illinois at Chicago 1977 — 1979
Science and Mathematics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texa March 2015 - Present
Governors State University May 2011 - Present
Prairie State College August 2010 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2007 - March 2015
Skills
Higher Education, Adult Education, E-Learning, Instructional Design, Teaching, Staff Development, Research, Curriculum Design, Public Speaking, Project Management, Process Improvement, Program Management
Education
Governors State University 2013 — 2015
Doctor of Education (Ed.D.), Interdisciplinary Leadership, Interdisciplinary Leadership - Higher Education Administration (Concentration)
Governors State University 2008 — 2010
Master's Degree, English Language and Literature/Letters
Governors State University 2006 — 2008
Master of Business Administration (M.B.A.)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2012 - Present
Centre for Sustainability and Excellence July 2011 - December 2011
Parkway Bank April 2009 - June 2010
Oakton Community College August 2007 - May 2008
Circuit City October 2005 - June 2007
Skills
PowerPoint, Microsoft Office, Analysis, Microsoft Excel, Marketing, Customer Service, Training, Finance, Risk Analysis, Payroll, Employee Benefits, Insurance, Underwriting, Leadership, Microsoft Word, Research, Team Dynamics, Organizational...
Education
Elmhurst College 2014 — 2016
M.A. I/O Psychology, Industrial and Organizational Psychology
University of Illinois at Chicago
B.S. Management, Business Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2015 - Present
CVS Health November 2014 - June 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2013 - November 2014
Fiesta Insurance Franchise Corporation May 2012 - August 2012
The Hartford May 2011 - August 2011
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Lotus Notes, Analysis, Public Speaking, Affordable Care Act, Customer Retention, On-site Services, TextPad, Medicare Part D, Citrix, Research, Teamwork, Sales, Social Media, Microsoft Word
Education
Strayer University (VA) 2014 — 2016
Master of Science (M.S.), Marketing/Marketing Management, General
Grambling State University 2007 — 2013
Bachelor's degree, Marketing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2015 - Present
CVS Health December 2014 - April 2015
CVS Caremark Corporation April 2012 - December 2014
CVS Caremark Corporation January 2011 - April 2012
Duquesne University July 2009 - January 2011
Skills
Pharmacists, Pharmacy, Medication Therapy..., Pharmacy Automation, Clinical Pharmacy, Patient Counseling, Pharmacy Benefit..., Clinical Pharmacology, Community Pharmacy, Immunization, Compounding, Pharmacology, Diabetes, Pharmacokinetics, Pharmaceutical Industry, Pharmacoeconomics, Managed Care, Pharmacy Practice, Certified Immunizer, Clinical Research, Pharmacueticals
Education
Duquesne University 2003 — 2009
Doctor of Pharmacy (Pharm.D.), Pharmacy
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2015 - Present
Health Care Service Corporation 2012 - 2015
Health Care Service Corporation September 2008 - January 2012
Skills
DB2, SDLC, Employee Benefits, Visio, Insurance, Process Improvement, Health Insurance, Medicare, Managed Care, Needs Analysis, Business Analysis, Analysis, Healthcare, Underwriting
Education
Governors State University 2013 — 2015
Master of Arts (M.A.), Communication and Training, 4.0
Northern Illinois University 1998 — 2003
Bachelor of Science (B.S.), Economics
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - April 2015
Health Care Service Corporation June 2009 - March 2012
Health Care Service Corporation August 2008 - June 2009
Health Care Service Corporation June 2005 - August 2008
West Monroe Partners September 2003 - June 2005
Bowne Business Solutions July 2002 - September 2003
Vail Resorts December 2001 - April 2002
Arthur Andersen October 1999 - December 2001
Skills
Training, Project Management, Finance, Process Redesign, SDLC, Business Analysis, Business Process..., Process Improvement, PMO, IT Strategy, Vendor Management, Project Portfolio..., Program Management, Enterprise Architecture, Requirements Gathering, Visio, Disaster Recovery, Business Process, Resource Management
Education
Drake University 1995 — 1999
BS of BA, Information Systems
Homestead High School 1991 — 1995
High School
UnitedHealth Group August 2015 - Present
Lovelace Health System January 2015 - August 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - February 2014
Education
Eastern New Mexico University
BSN, Registered Nursing/Registered Nurse
Allstate 2011 - Present
Cotton States January 2008 - January 2010
Ibu Inc 2006 - 2007
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2003 - August 2005
The Hartford August 2001 - August 2003
Education
DeVry University
Bachelor of Science (BS), Health/Health Care Administration/Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas July 2012 - September 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2008 - July 2012
NSA Media February 2006 - February 2008
Skills
Customer Service, Marketing, PowerPoint, Microsoft Excel, Microsoft Office, Employee Relations, Public Relations, Marketing Strategy, Microsoft Word, Account Management, Insurance
Education
Keller Graduate School of Management of DeVry University
Master's Degree, Public Administration in Healthcare Management
Northern Illinois University 2001 — 2004
Bachelor of Arts, Communication Studies
Elgin Community College 1999 — 2001
Associate of Arts (A.A.), General Studies
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Taproot Foundation May 2010 - Present
Skills
Talent Management, Performance Management, Project Management, Non-profits, Human Resources, Staff Development, Organizational..., Leadership Development, Succession Planning, Strategic Planning, Employee Relations, Change Management, Employee Engagement, Talent Acquisition, Organizational Design
Education
The George Washington University 2003 — 2005
M.A., International Human Resource Development
Duke University 1998 — 2002
BA, Political Science
School for International Training - Mali 2000 — 2000
Study Abroad
Arthur J. Gallagher & Co. October 2011 - Present
U.S. Census Bureau 2009 - 2011
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2006 - October 2008
Suburban Teamsters of Northern Illinois Welfare Fund October 2000 - June 2006
Skills
Surplus Lines Tax, Excess & Surplus Lines, Insurance, Health Insurance, Customer Service, Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, Data Entry, Training, Call Centers, General Insurance, Claim, Property, Commercial Insurance
Education
Elgin Community College 1999 — 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2005 - Present
Skills
Microsoft Server Support, VMware ESX, Microsoft Servers, Active Directory, Disaster Recovery, Troubleshooting, VMware, Windows Server, Virtualization, Enterprise Architecture, System Administration
Education
DeVry University 2001 — 2004
Bachelor of Science (B.S.), Network and Communications Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - Present
The American Society of Anesthesiologists December 2013 - May 2014
Subway June 2006 - April 2014
McKlein USA May 2013 - December 2013
Skills
C#, Java, HTML, ASP.NET, Visual Basic, SQL*Plus, Oracle SQL Developer, Customer Service, Adobe Design Programs, Team Leadership, Written & Verbal..., Interpersonal..., Dependable Team Player, Complaint Management, File Archiving, Coordinating Events, Inventory Control, Meet Deadlines, Interpersonal Skill, Database Design, Database Administration, Database Security, phpMyAdmin, PHP, Databases, Visual Studio, Microsoft SQL Server, SQL, MySQL, CSS
Education
DeVry University 2011 — 2013
Database Management Systems, 3.8
Foreman High School 2006 — 2009
High School Diploma
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Skills
Dental Assisting, Healthcare, Office Administration, Patient Education, Dentistry, Radiology, Cpr Certified, Vital Signs, Appointment Scheduling, Surgery, HIPAA, Oral Surgery, Infection Control, Health Insurance, Healthcare Management, Microsoft Excel, X-ray, Hospitals, Process Improvement
Education
Grand Canyon University 2011 — 2013
Bachelor of Science (BS), Health/Health Care Administration/Management
Volunteer State Community College 1999 — 2001
Associate of Applied Science (AAS), Dental Assisting/Assistant
Cox Communications March 2015 - Present
Logix Communications August 2009 - April 2014
Diamond Game Enterprises August 2002 - March 2006
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2000 - October 2001
Office of the Secretary of State - Oklahoma January 1997 - April 1998
Oklahoma Tax Commission - Unclaimed Property Division August 1996 - January 1997
Skills
Telecommunications, Networking, Training, Optical Fiber, Leadership, Internet Services, Telephony, Project Management, Inventory Control, Network Provisioning, Networking Protocol, Ethernet, Ethernet over Copper, Ethernet IP, Research, Microsoft Office, Microsoft Excel, MPLS, Cisco VoIP, Circuits, VPN, Cisco Routers, Telemetry, Provisioning, Internet, Cloud Computing, Fiber Optics, Accruals, T1, VoIP, IP, Co-location, Invoicing, Meeting Scheduling, Cabling, Account Management, Strategic Planning, Customer Service
Education
Francis Tuttle Technology Center 2014 — 2015
Networking
Rose State College 2007 — 2009
Radiologic Technology/Science - Radiographer
Moore High School 1992 — 1995
LiveWatch Security - Wireless Home Security Systems June 2014 - Present
Darryl's Marketing Services April 2012 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2013 - November 2013
Insure One August 2012 - July 2013
Meijer August 2011 - June 2012
US Census Bureau March 2010 - June 2010
American Collegiate Intramural Sports October 2008 - May 2009
Eastern Illinois University August 2005 - May 2009
Skills
Marketing, Marketing Strategy, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Business Advising, Sales Presentations, Licensed Property &..., Time Management, Market Research, Customer Service, Social Networking, Facebook, Public Speaking, Leadership, Social Media, Event Planning, Analysis, Sales
Education
University of Phoenix-Chicago Campus 2012 — 2013
Graduate Human Resource Certificate, Human Resources
University of Phoenix-Chicago Campus 2010 — 2012
MBA, Business Administration
Eastern Illinois University 2005 — 2009
Bachelor of Science (BS), Marketing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2014 - Present
CSC February 2012 - February 2014
CSC June 2009 - January 2012
T-Systems 2005 - 2009
ICC Enterprises October 2004 - June 2005
Skills
Troubleshooting, Active Directory, Routers, VPN, Cisco Technologies, Disaster Recovery, Windows, Computer Hardware, Windows Server, HTML, Network Security, Unix, Servers, Data Center, Computer Security, Operating Systems, IT Service Management
Education
DeVry University 2000 — 2003
Bachelor of Science, Network and Communications Management
Northern Illinois University 1997 — 2000
Computer Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Cummins Allison 2006 - 2013
HyperFeed Technologies 2005 - 2006
WMS Gaming 2003 - 2005
Motorola Mobility 1999 - 2003
AT&T Lucent 1989 - 1999
Skills
Test Automation, Testing, Software Quality..., System Testing, Debugging, Software Engineering, Automation, Test Cases, Operating Systems, Quality Assurance, SDLC, ClearCase, Embedded Software, Perl, Agile Methodologies, Embedded Systems, Firmware, ClearQuest, C, Linux, Device Drivers, C++, Software Development, Unified Functional...
Education
DeVry University-Missouri
Bachelor's Degree - Computer Science, Computer Systems Developer / Analyst
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2015 - Present
Alvarez & Marsal, Consulting August 2013 - March 2015
Retroject, Inc. September 2012 - April 2013
3M May 2012 - August 2012
Nomacorc LLC October 2011 - April 2012
Mustard Seed Cultural & Educational Consulting Company September 2010 - July 2011
Surf Diva, Inc. March 2007 - November 2010
Achieve Tutoring Program August 2007 - August 2010
UCSD Infant Vision Lab April 2006 - March 2007
Skills
Data Analysis, Market Research, Marketing Strategy, Market Analysis, Marketing Communications, Public Speaking, Social Media, Financial Analysis, Event Planning, Business Planning, Business Strategy, Forecasting, Integrated Marketing, Research, Microsoft Excel, Marketing, Product Management, Retail, Strategic Planning, Competitive Analysis, Strategy, Public Relations, Social Media Marketing
Education
Duke University - The Fuqua School of Business 2011 — 2013
MBA, Strategy, Marketing, Health Sector Management
University of California, San Diego 2004 — 2007
B.S, Psychology, Chemistry
University of Cambridge
Study Abroad
The South Island School
Secondary School (GCE A levels)
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2008 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2004 - August 2008
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2001 - March 2004
Dallas Independent School District January 1999 - December 2000
Skills
Teacher, Trainer, Mentoring, Healthcare, Public Speaking, Process Improvement, Data Analysis and..., Training and..., Strategic Planning, Prioritization and..., Microsoft Office Suite, MarketExpert, SQL, Teradata, Impromptu, WebTrends Analytics, Cognos, Analysis, Training, Microsoft Office, Leadership
Education
Grambling State University 1994 — 1998
Bachelor of Science, Mathematics Education
Sleeper Hold Productions April 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Staples September 2012 - September 2013
The Hope Institute for Children and Families December 2005 - August 2012
Skills
Art, Writing, Web Design, Wrestling, Leadership, Strategic Planning, Training, Sales, Team Building, Microsoft Excel, Social Networking, Customer Service, HIPAA, Education, Janitorial Services, Inventory Management, Management, Photography, Creative Writing, Technical Support, Insurance Claims, Health Insurance
Education
DeVry University 2013 — 2018
Accounting
Lanphier High School 1999 — 2003
High School
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2013 - May 2014
Dominican University June 2012 - October 2013
Fifth Third Bank August 2011 - December 2012
Fifth Third Bank August 2010 - December 2012
Peachtree Financial Solutions February 2008 - September 2009
Peachtree Financial Solutions January 2006 - February 2008
United States Air Force September 2004 - June 2005
United States Department of Defense November 2002 - September 2004
Skills
Training, Strategic Planning, Recruiting, Finance, Sales, Banking, Coaching, New Business Development, Networking, Credit, Leadership, Financial Analysis, Mergers & Acquisitions, Operations Management, Sales Operations, Business Analysis, Business Strategy, Team Building, Financial Services, Management, Strategy, Sales Management, Financial Modeling, SDLC, Strategic Financial..., Strategic Thinking, Business Process..., Credit Analysis, Business Intelligence, Loans, Financial Reporting, Data Analysis, Diversity & Inclusion, Branding, Cultural Diversity, Military, Military Operations
Education
DeVry University
Bachelor of Business Administration (BBA), Accounting and Finance
Aon Hewitt October 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2013 - September 2013
Zurich North America March 2008 - March 2013
IBM/FileNet September 2001 - March 2008
Hewlett-Packard 1996 - 2001
Skills
FileNet, Enterprise Content..., Document Management, AIX, ITIL, Business Continuity, Business Continuity..., Disaster Recovery, Risk Analytics, Business Impact Analysis, Windows Server, DB2, IT Service Management, Troubleshooting, Servers, Enterprise Architecture, Cloud Computing, Project Management, HP, SOA, Websphere, Operating Systems, Solution Architecture, Solaris, Business Analysis, Unix, Business Process, IT Strategy, Integration, IBM AIX
Education
DeVry University-Illinois 1993 — 1996
B.S., Electronic Engineering Technology
DRII
American College of Chest Physicians October 2014 - Present
Wheels, Inc. October 2010 - October 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2007 - October 2010
BMO Harris Bank October 2006 - December 2006
JPMorgan Chase & Co. April 2006 - October 2006
HSBC March 2005 - March 2006
Skills
Business Analysis, Microsoft Office, Security, SQL, Project Management, Quality Assurance, UAT Coordination, Databases, Oracle, HP Quality Center, ClearQuest, Mainframe Testing, DB2, Management, Program Management, Technical Recruiting, SDLC, Requirements Analysis, Leadership
Education
DeVry University 2000 — 2004
Bachelor's degree, Computer Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2006 - March 2014
CBOE June 2006 - September 2006
Ace Hardware September 2005 - June 2006
FTD September 1999 - September 2005
Northern Trust September 1998 - March 1999
Milton Federal Savings Bank (now part of Huntington Bancshares) October 1995 - July 1998
Skills
SQL, SDLC, Visio, Requirements Gathering
Education
DeVry University 2008 — 2014
Bachelor of Business Administration (B.B.A.), Concentration in Accountancy
Wright State University 1991 — 1995
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2014 - Present
Air Products November 2008 - February 2014
Ashland March 2007 - November 2008
Furmanite America, Inc. July 2005 - January 2007
Arkema January 2001 - July 2005
Skills
Environmental Awareness, RCRA, NPDES, EHS, Environmental Compliance, Hazardous Waste..., Environmental..., Environmental..., Water Treatment, Waste Management, Project Management, Process Safety, Process Engineering, Factory, HAZWOPER, Contract Negotiation, Industrial Hygiene, Clean Air Act, Analysis, Microsoft Office, ISO 14001, Environmental Auditing, Process Safety..., Safety Management..., Industrial Safety, Chemical Engineering
Education
Marshall University 1999 — 2003
MS, Environmental Engineering
West Virginia University Institute of Technology 1991 — 1994
BS, Chemical Engineering
Fairmont State University 1986 — 1991
BS, Chemistry/Math
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2012 - October 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2011 - August 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2007 - September 2011
Skills
Health Insurance, Microsoft Excel, Access, Process Improvement, Employee Benefits, Visio
Education
Governors State University 2011 — 2013
Interdisciplinary Studies, Business Administration and Management, General
Roosevelt University 2003 — 2005
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma, Texas & Montana September 2011 - Present
Health Care Services Corporation (Blue Cross Blue Shield of IL, TX, NM, OK) May 2004 - September 2011
Discover Financial Services 1999 - 2001
Kemper Insurance 1990 - 1999
Skills
Enterprise Architecture, IT Strategy, Vendor Management, Solution Architecture, Business Process..., SDLC, Integration, Architecture, PMO, Analytics, Project Portfolio..., Business Analysis, Governance, Process Improvement, Software Project..., Consulting, Strategy, Business Process, Requirements Analysis, PMP, Business Intelligence, ITIL, Program Management, Agile Methodologies, IT Management, SOA, Cloud Computing, Cross-functional Team..., Outsourcing, Architectures, CRM, Resource Management, Disaster Recovery, Enterprise Software
Education
Eastern Illinois University 1986 — 1990
Bachelor of Science (BS), Computer/Information Technology Administration and Management
Wheeling High School 1982 — 1986
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - April 2014
Hallmark Services Corporation April 2010 - June 2013
Sentinel Technologies November 2008 - April 2010
Bank of America October 2007 - November 2008
LaSalle Bank October 2005 - October 2007
ABN AMRO February 2003 - September 2005
ABN AMRO February 2000 - June 2004
Education
Drake University 1992 — 1996
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2013 - Present
Coventry Health Care July 2012 - July 2013
TEKsystems @ Bank of America October 2011 - June 2012
Cengage Learning June 2010 - June 2011
American Bar Association April 2007 - June 2010
Skills
Business Process, Access, Team Building, Requirements Analysis, Analysis, Business Analysis, Software Documentation, Management, Sales, Strategic Planning, Project Management, Cross-functional Team..., Leadership
Education
Keller Graduate School of Management of DeVry University 2006 — 2009
MBA, Business Adminstration
DeVry University 2003 — 2005
Bachelor of Science, Business Information Systems
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - Present
Minds Matter of Philadelphia, Inc May 2011 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2013 - May 2014
Federated Investors, Inc. June 2011 - May 2013
Federated Investors October 2009 - May 2011
PPG Industries May 2008 - August 2008
Skills
Oracle Applications, Process Improvement, Capacity Planning, Systems Analysis, SDLC, Business Process..., Leadership, Management, Access, Team Leadership, Project Management, Business Analysis, Data Analysis, SharePoint, Visio
Education
Duquesne University 2007 — 2011
BSBA, Information Systems Management
Blue Cross Blue Shiled of Texas March 2012 - Present
Blue Cross Blue Shield of Texas May 2006 - March 2012
UnitedHealth Group May 2002 - May 2006
Aetna February 1998 - May 2002
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 1991 - February 1998
Skills
Insurance, Public Relations, SharePoint, Vendor Management, Employee Benefits, Project Management, Process Improvement, Microsoft Office, Microsoft Excel, Team Building, Training, Health Insurance, Customer Service, Marketing, Account Management, PowerPoint, Sales, Public Speaking, Life Insurance, Healthcare, Strategic Planning, Project Planning, Analysis, Management, Leadership Development, Leadership, Budgets, Customer Satisfaction, Access, Program Management, Coaching, Team Leadership, Data Analysis, Recruiting, Business Analysis, Cross-functional Team..., Marketing Strategy, Sales Operations, Strategy
Education
Grambling State University 1985 — 1990
Bachelor's degree, Marketing
Grambling High School 1981 — 1985
Bachelor of Science (BS), Marketing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2015 - Present
WAV, Inc. March 2011 - November 2014
Microsel, Inc. July 2006 - March 2011
WAV, Inc. December 2002 - June 2006
Skills
Solution Selling, Account Management, Channel, Direct Sales, Sales, Salesforce.com, Sales Process, Contract Negotiation, Product Management, Lead Generation, Managed Services, SAS Certified Base..., Technical Training, Expense Reports, Super User, Technical Writing, Vendor Relations, Customer Analysis, Voice of the Customer, CRM Databases, Epicor, Email Marketing, Purchasing Processes
Education
Governors State University 1996 — 1997
Bachelor’s Degree, Business Administration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - Present
Aon Hewitt April 2013 - November 2013
HARRIS, N July 2007 - October 2012
Harris Bank December 2003 - April 2006
Harris Bank May 2001 - December 2003
Edelman, Combs & Latturner July 1997 - March 2000
Skills
Event Planning, Administrative..., Community Outreach, Spanish, Leadership, Event Management, Training, Time Management, Marketing, Microsoft Office, Government, Fundraising, Customer Service, Banking, PowerPoint, Microsoft Excel, Microsoft Word, Coordination, Spreadsheets, Project Planning, Community Development, Project Management, Marketing Communications, Leadership Development, Policy, Public Speaking, Editing, Management, Proposal Writing, Coaching, Software Documentation, Supervisory Skills, Strategic Planning, Employee Relations, Strategy, Access, Nonprofits, Team Building, Administration, Budgets, Social Networking, Outlook, Data Entry, Public Relations, Human Resources, Organizational..., Accounts Receivable, Administrative...
Education
Robert Morris College 1994 — 1995
Associate Degree
Metropolitan Leadership Institute 2010 — 2011
MLI
Amundsen HS 1988 — 1992
DeVry University 2015 — 2017
Blue Cross and Blue Shield of Texas June 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2010 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2008 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2006 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2001 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2000 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 1997 - Present
American Healthcare, Inc January 1996 - July 1997
Physician Corporation of America January 1994 - January 1996
Humana January 1991 - January 1994
Skills
Health Insurance, Managed Care, Healthcare, Insurance, Program Management, HIPAA, Healthcare Information..., Leadership, Process Improvement, Health Policy, Network Development, Organizational..., Strategic Planning, Medicare
Education
Texas Woman's University
MS, Health Studies
The University of Dallas 2003 — 2006
MBA
Fisk University 1982 — 1986
BA
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
Advocate Health Care April 2007 - January 2015
Education
DeVry University
Technical Management
Illinois Institute of Art
Multimedia Production
McDonald's Corporation March 2015 - Present
MBA Candidate at Governors State University January 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - December 2014
McDonald's Corporation June 2013 - December 2013
Flare Systems, LLC October 2012 - December 2012
Alpine Access December 2011 - May 2012
Tellabs March 1997 - March 2011
Skills
Telecommunications, Vendor Management, IP, Ethernet, Call Center, VoIP, Wireless, Technical Support, TCP/IP, Troubleshooting, Program Management, Process Improvement, Product Management, DWDM, Project Management, Routers, Switches, Integration, MPLS, VPN, Networking, Network Design, Fiber Optics, Testing, Visio, Software Documentation, SharePoint, Mobile Devices, Cross-functional Team..., Broadband, PMP, JavaScript, PHP, Analysis, Operations Management, Project Planning, Quality Assurance, Team Leadership, System Deployment, Business Analysis
Education
Governors State University 2013 — 2016
Master of Business Administration (MBA), Supply Chain Management
Governors State University 2012 — 2013
Bachelor of Science (B.Sc.) Cum Laude, Computer Science, 3.82
Illinois Institute of Technology 1990 — 1997
Electrical Engineering
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2012 - Present
Blue Cross Blue Shield of Illinois July 2010 - August 2012
SkyTeam September 2005 - September 2009
Delta Air Lines May 2001 - September 2005
Skills
SQL, Data Analysis, Access, Microsoft SQL Server, Microsoft Excel, VB.NET, Monarch, SSRS, SSIS, Flash, VBA
Education
Keller Graduate School of Management of DeVry University 2000 — 2002
Masters in Information Systems Management
DeVry University 1997 — 2000
Bachelors of Science in Computer Information Systems
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - July 2015
Aon January 2012 - September 2013
Aon July 2010 - January 2012
Northern Illinois University August 2009 - May 2010
Abbott Laboratories May 2009 - August 2009
Navistar June 2008 - December 2008
Skills
PMP, Project Planning, Program Management, Vendor Management, Business Analysis, Management Consulting, ITIL v3 Foundations..., Management, SDLC, Business Intelligence, Project Management, Process Improvement
Education
Duke University - The Fuqua School of Business 2015 — 2017
Master of Business Administration (MBA)
Northern Illinois University - College of Business 2006 — 2010
Bachelor of Science (B.S.), Operation Management & Information Systems, Cum Laude
Community Healthcare Systems December 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2013 - December 2014
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - August 2013
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2009 - August 2011
Norwegian American Hospital March 2007 - April 2009
Westwood College January 2005 - March 2007
Westwood College March 2002 - March 2004
Skills
Business Analysis, Nonprofits, Student Affairs, Training, Project Management, Leadership, Process Improvement, Program Management, Visio
Education
Purdue University Calumet 2003 — 2009
Master's degree, Communications
Grand Valley State University 1997 — 2001
Bachelor of Applied Science (BASc), Communications/Broadcasting
Ford Motor Credit Company April 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2013 - April 2015
J.P. Morgan September 2011 - January 2013
Edward Jones December 2009 - June 2011
University of Notre Dame January 2006 - May 2009
HSBC May 2008 - August 2008
Skills
Business Strategy, Product Development, Product Management, Competitive Analysis, Product Lifecycle..., Operations Improvement, Market Research, Analytics, Process Improvement, Financial Analysis, Management Consulting, Investments, Sales, Financial Modeling, Agile & Waterfall..., Agile Web Development, Strategic Planning, Business Requirements, Relationship Management, Data Analysis, Marketing Strategy, Strategy, Leadership, Cross-functional Team..., Vendor Management, Product Marketing, Project Management, Marketing, Problem Solving
Education
University of Notre Dame 2005 — 2009
BBA, Finance
East China Normal University 2007 — 2007
Chinese Language, History and Society
Amerigroup December 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - December 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2010 - July 2013
WellPoint April 1982 - July 2010
Unicare/Wellpoint Health Networks January 1982 - July 2010
Skills
Health Insurance, Insurance, HMO, Medicare, Managed Care, PPO, Claims Management, Claim, Commercial Insurance, Underwriting, General Insurance
Education
Eastfield College
Associate's Degree, Social Work
America's Health Insurance Plans department of Education. 2000 — 2008
see below:, Insurance Education
AHIP(America's Health Insurance Plans formerly Health Insurance Association of America
Aetna Better Health November 2014 - Present
Aetna June 2014 - November 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2013 - 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2010 - July 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2007 - April 2010
Chicago Health System 1999 - 2007
MacNeal Hospital 1989 - 2007
Skills
Nursing, Healthcare Management, Hospitals, Physician Relations, Medicare, Healthcare Information..., Inpatient, Acute Care, Patient Safety, Medical/Surgical, EMR, Patient Advocacy, HEDIS, Quality Improvement, Utilization Management, Medical-Surgical, Case Management, Managed Care, Disease Management
Education
Spertus Institute of Jewish Studies 2008 — 2011
Master of Science (MS), Non-profit Mgmnt
Governors State University 2007 — 2008
BA, Independent Learning-Health Care Admin
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2005 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2005 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2001 - Present
Sears Holdings Corporation 2001 - 2005
Skills
Microsoft SQL Server, XML, SDLC, JavaScript, Agile Methodologies, SQL, Java, Java Web Services, WebSphere Portal, Portal Development
Education
DeVry University
Bachelor's degree, Computer Information Systems
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - Present
Highmark September 2012 - May 2014
Client Solution Architects October 2009 - September 2012
Target Systems 2007 - 2008
Skills
Program Management, Data Analysis, Software Documentation, Project Planning, Requirements Analysis, SAP, Technical Writing, Leadership, Project Management, Analysis, Management Consulting, Change Management, Customer Service, Supply Chain Management, Process Improvement, Strategic Planning, SharePoint, Access, Business Analysis, Business Process..., Government, Proposal Writing, ERP, Team Leadership, Strategy, Microsoft Office, Business Process, Microsoft Excel, PowerPoint, SQL, Operations Management, Risk Management, Financial Analysis, SDLC, Visio, MS Project, Training, Management
Education
Drew University 2007 — 2008
MA, pending, English
Millersville University of Pennsylvania 2003 — 2007
BA, English, International Studies, Spanish
Norstates Bank May 2004 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2014 - 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2014 - 2014
H&R Block January 1994 - July 1998
Skills
Credit, Financial Analysis, Microsoft Office, PowerPoint, Banking, Tax, Loans, Credit Analysis, Microsoft Excel, Customer Service, Commercial Banking
Education
Florida Atlantic University 1986 — 1990
BBA, FINANCE
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - Present
Health Care Service Corporation October 2012 - October 2013
Hallmark Services Corporation July 2011 - October 2012
Hallmark Services Corporation September 2010 - July 2011
Hallmark Services Corportaion August 2008 - September 2010
Hallmark Services Corporation July 2006 - August 2008
Hallmark Services Corporation August 2001 - July 2006
Spectrum Health April 2000 - August 2001
Skills
Process Improvement, Leadership, Health Insurance, Management, Training, Call Centers, Insurance, Risk Management, Recruiting, Team Building, SDLC, Vendor Management, Employee Benefits
Education
Grand Valley State University 2000 — 2001
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2010 - September 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2008 - April 2011
Watermark Physician Services 2005 - 2007
CIGNA Healthcare 2002 - 2005
Skills
SQL, Teradata, Microsoft Applications, Microsoft Excel, Access, Visio, Employee Benefits, Process Improvement, Healthcare, Health Insurance, Insurance, HIPAA, Analysis, Data Analysis, Medicaid
Education
Governors State University 2008 — 2014
Bachelor of Healthcare Administration
CNO Financial Group 2014 - Present
Kaiser Permanente August 2013 - January 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2011 - August 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2011 - August 2012
Americash Loans January 2009 - March 2011
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Outlook, Research, Social Media, Public Speaking, Project Management, Teamwork
Education
DeVry University
Technical Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2015 - Present
BCBS of IL February 2006 - Present
Skills
Insurance, SDLC, Vendor Management, Requirements Gathering, Strategic Planning, SQL, Customer Service, Business Strategy, Microsoft Excel, Project Management, Process Improvement, Health Insurance, MS Project, MS Visio, C#, Psuedo Coding, Visual Basics
Education
DeVry University-Illinois 2012 — 2014
Technical Management, Computer Information Systems, 3.2
Finlandia University 1997 — 1999
Associates Degree, Business Adminstration
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
CBOE March 2011 - April 2014
Chicago Board Options Exchange March 2009 - March 2011
Skills
Unix, Solaris, Unix Shell Scripting, Linux, SQL, Disaster Recovery, Perl, Shell Scripting, Access, Data Center, AIX, IT Operations, Databases, DNS, Servers, Software Development, SDLC, Troubleshooting, Enterprise Architecture, VMware, System Administration, Windows Server, Integration, Requirements Analysis
Education
DeVry University 2011 — 2013
Bachelor of Science (B.S.), Technical Management, 3.53
Purdue University 2007 — 2010
Associate's degree, Information Technology
CCS Medical October 2012 - Present
UnitedHealth Group July 2012 - October 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2010 - January 2012
Skills
Call Centers, Health Insurance, Managed Care, Outlook, HIPAA, Insurance, Customer Service, Fax, Data Entry, Software Documentation, SharePoint, Process Improvement, Healthcare Management, Mainframe, Microsoft Office, Pharmacy, Healthcare, Microsoft Word, PowerPoint, Claims Management
Education
Everest College-Dallas 2004 — 2007
Medical/Clinical Assistant
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Advanced Occupational Medicine Specialists September 2012 - March 2014
Oswegoland Park District January 2003 - July 2012
Skills
Healthcare, Rehabilitation, Healthcare Management, Medical Terminology, Medical Records, Medical Billing, Medical Education, Medical Coding, Microsoft Excel, Customer Service, Fitness, Fitness Training, Occupational Health, Leadership, Health Insurance, Provider Relations, Provider Network..., Provider Education
Education
Walden University 2012 — 2014
Master of Healthcare Administration (MHA), Health/Health Care Administration/Management
University of Medicine and Health Sciences, St Kitts 2009 — 2011
Medicine
Elmhurst College 2005 — 2009
Bachelor's degree, Biology/Biological Sciences, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2014 - Present
Deloitte Consulting August 2011 - February 2014
Argonne National Laboratory June 2010 - August 2010
Georgetown University January 2009 - December 2009
U.S. Department of State September 2009 - November 2009
Ungaretti & Harris LLP May 2008 - August 2008
Skills
Spanish, SharePoint, JavaScript, Project Management, Data Analysis, Research
Education
Georgetown University 2007 — 2011
Bachelor of Science in Foreign Service, Science, Technology & International Affairs
St. Ignatius College Prep 2003 — 2007
High School Diploma
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - Present
US Department of Health & Human Services March 2005 - August 2011
Mercer November 2004 - February 2005
US Department of Transportation (DOT) June 2000 - August 2004
Skills
Leadership, Medicaid, Analysis, Policy Analysis, Policy, Government, Strategy, Program Evaluation, Strategic Planning, Healthcare
Education
Georgetown University 1998 — 2000
MA, German and European Studies
Knox College 1994 — 1998
BA, German Area Studies
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas December 2012 - August 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2003 - December 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 1996 - February 2003
Memorial Hermann Healthcare System September 1991 - July 1996
Skills
Insurance, Vendor Management, Process Improvement, Business Process..., Employee Benefits, Claim, Change Management, Project Portfolio..., Healthcare, Healthcare Industry
Education
DeVry University-Texas 2011 — 2013
Bachelor's degree, Health/Health Care Administration/Management
Westfield High School 1983 — 1987
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - January 2014
The Gaston Firm October 2008 - June 2012
Advocate Trinity Hospital October 2006 - September 2008
Advocate Hope Children's Hospital September 2005 - October 2006
Advocate Christ Medical Center December 2003 - September 2005
University of Chicago, Wyler's Children's Hospital November 2001 - December 2003
American Red Cross - Blood Services April 2000 - June 2001
American Red Cross - Blood Services July 1999 - April 2000
KATZ Communications April 1996 - July 1999
Skills
Windows Vista, Microsoft Office, Excel, PowerPoint, Microsoft Works, Microsoft Outlook, Document Scanning, Care Connection, Internet Research, Dictation, Typing, Filing, Clerical Duties, Switchboard, Telephone Skills, Writing Skills, detail oriented, Diligent, Software Proficiency, Oral Communications, Innovative Problem..., Organizational..., Highly Analytical, Multitasker, Creative Problem Solving, Outlook, Online Research, Microsoft Excel, Administrative..., Clerical Work, Analytical Skills, Confidentiality, Data Entry, Healthcare, Medical Terminology, Medical Transcription, Office Administration, Scanners, Software Documentation, Time Management, Office Management, Spreadsheets, Administrative..., Communication, Problem Solving
Education
Olive Harvey College 2006 — 2008
Associates, Science
Western Illinois University 1988 — 1990
Psychology
DeVry University
Integrated Management, Project Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2008 - Present
Advocate Christ Medical Center August 1998 - September 2007
Skills
Customer Service, Patient Safety, BLS, Inpatient, EMR, HIPAA
Education
Lewis University 1994 — 1996
BSN, Nursing
Illinois State University 1986 — 1990
BS, Early Childhood Education
Governors State University
Masters of Science, Nursing, 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Dearborn National April 2012 - March 2014
Delta Dental of Illinois April 2002 - March 2012
New England Financial December 1999 - March 2002
Standard Register January 1999 - June 1999
Skills
Employee Benefits, Disability Insurance, Account Management, Claim, Life Insurance, Sales Presentations, Term Life Insurance, Teamwork, Insurance, Health Insurance, Self-funded
Education
Northern Illinois University 1995 — 1998
Bachelor of Science, Biological Sciences
Elgin Community College 1992 — 1995
Associate in Science, Science
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - Present
Presence United Samaritans Medical Center July 2013 - October 2014
Doudna Fine Arts Center August 2012 - May 2013
Doudna Fine Arts Center May 2012 - August 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Teamwork, Event Planning, Social Media, Event Management, Hospitality Management, English, Customer Satisfaction, Time Management, Social Networking
Education
Eastern Illinois University 2008 — 2013
Eastern Illinois University 2008 — 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2014 - Present
Streamwood Behavioral Healthcare System December 2012 - December 2013
UnitedHealth Group November 2010 - December 2012
Alexian Brothers Behavioral Health Hospital November 2006 - November 2010
Skills
Behavioral Health, Adolescents, Mental Health, Social Services, Mental Health Counseling, Crisis Intervention, Case Management, Healthcare, Clinical Supervision, Dual Diagnosis, Case Managment, Motivational..., Therapists, CBT, Utilization Management, Managed Care, Addiction Recovery, Substance Use Disorders, MISA program development, Dementia, comorbidity, Utilization Review, Leadership, Program Development, Quality Assurance, Prevention, Treatment, Wellness Education, Community Outreach, Communication Skills
Education
Eastern Illinois University
Master of Science (M.S.), Educational Psychology
Eastern Illinois University
Bachelor of Science (B.S.), Education
Grand Rapids Ear Nose & Throat July 2014 - Present
Spectrum Health Medical Group July 2013 - March 2014
Chittick Family Eye Care December 2008 - December 2010
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2002 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Budgets, Negotiation, Editing
Education
Grand Rapids Community College 2011 — 2015
Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2011 - Present
Education
Illinois State University 1991 — 1993
Governors State University
Macy's January 2005 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2005 - 2014
Travelers January 2000 - December 2005
Skills
Customer Service, Health Insurance, Property & Casualty..., Insurance Claims, HIPAA
Education
Eastern Illinois University
Bachelor of Science (B.S.), Secondary Education and Teaching