Outerwall Company
Industry: Movie rental store company
DescriptionOuterwall Inc. was an American company with a network of movie and video game rental kiosks as well as coin-cashing machines. On 27 September 2016, Apollo Global Management, LLC acquired Outerwall, Inc. for $52.00 per share in cash. Customer service: 1 (800) 928-2274 Headquarters: Bellevue, WA Founded: February 1991, Bellevue, WA CEO: Erik E. Prusch (Jul 31, 2015–) Founders: Jens Molbak, Dan Gerrity Subsidiaries: Coinstar Ireland, Coinstar, GroupEx Financial Corp,
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Outerwall Employees
Bellevue College 2014 - Present
Outerwall March 2012 - April 2014
IGT November 2007 - February 2011
Spansion May 2006 - November 2007
IGT November 2001 - February 2006
Royal Sonesta Hotel July 1999 - October 2001
Le Meridien Hotels & Resorts March 1997 - July 1999
Southwest Airlines April 1989 - March 1996
Skills
SAP, Crystal Reports, Microsoft Office, Word, Excel, PowerPoint, Outlook, OneNote, Visio, SharePoint, OrgPlus, Delphi, Ariba, Remedy, Event Planning, Event Management, Special Events, Corporate Events, Event Execution, Administrative Support, Office Administration, Document Design, Administrative..., Microsoft Excel, Microsoft Word
Education
Bellevue College
Interior Design, Fine Arts
Lone Star College, Houston 1986 — 1988
General Studies
Humble High School 1982 — 1986
Graduate, Class President
Outerwall February 2013 - Present
Outerwall September 2012 - February 2013
Outerwall March 2011 - February 2012
Outerwall July 2009 - March 2011
Outerwall June 2007 - July 2009
Skills
Financial Analysis, Microsoft Office, Budgets, Microsoft Word, Forecasting, PowerPoint, Accounting, Customer Service, Windows, Microsoft Excel, Sarbanes-Oxley Act, Project Management, SOX Controls, Process Improvement, Inventory Management, Fixed Assets, Banking, Cross-functional Team..., Vendor Management
Education
Arizona State University 2003 — 2007
Bachelor of Applied Science (BASc), Accounting and Finance
Arizona State University
Premera Blue Cross April 2014 - Present
AJA International, LLC April 2006 - Present
LG Consulting February 2013 - March 2014
Outerwall February 2013 - October 2013
Microsoft Corporation January 2008 - February 2012
Microsoft February 2000 - January 2008
GE Capital ITS 1996 - 2000
GE Capital, IT Solutions 1994 - 2000
Skills
Project Management, B2B Architecture, Supply Chain Automation, EDI, Integration, Program Management, B2B, Supply Chain Management, Software Project..., SDLC, ITIL, Enterprise Software, Product Management, PMO, Change Management, SharePoint, Professional Services, Release Management, Management, Cross-functional Team..., Vendor Management, Agile Methodologies, Leadership, Software Development
Education
Georgia Institute of Technology 1988 — 1992
Civil Engineering / Mechanical Design
Outerwall August 2015 - Present
Outerwall August 2013 - Present
Stiles Machinery February 2013 - July 2013
The Home Depot June 2012 - February 2013
Calvin College June 2009 - December 2012
Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, Research, Long-term Customer..., Program Management, Customer Satisfaction, Public Speaking, PowerPoint, Supervision, Microsoft Word, Marketing, Strategic Planning, Process Improvement, Negotiation
Education
Calvin College 2008 — 2012
Bachelor of Arts (B.A.), History
Unity Christian High 2004 — 2008
Outerwall July 2014 - Present
Outerwall April 2013 - Present
Harmony Jorden January 2009 - Present
Ten Gun Design December 2013 - July 2014
Paula's Choice January 2013 - April 2013
SXSW January 2012 - April 2012
Shay Isdale Design January 2011 - May 2011
Austin Aztex FC June 2009 - January 2010
Peel, Inc. February 2006 - January 2009
Skills
Brand Development, Creative Direction, OS X, Photography, Graphic Design, Logo Design, Desktop Publishing, Branding & Identity, Project Management, Web Design, Social Media Marketing, Flyers, Social Media, Illustration, Facebook, Acting, Digital Photography, Photoshop, Advertising, Modeling, Art, Image Manipulation, Visual Communication, Image Editing, Newsletters, Packaging, Typography
Education
Austin Community College 2006 — 2011
Associate of Arts and Sciences (AAS), Visual Communication--Graphic Design Specialization
Outerwall July 2015 - Present
ecoATM February 2014 - July 2015
Federal Bureau of Investigation (FBI) May 2015 - May 2015
River Vale Police Department January 2009 - February 2014
Federal Bureau of Investigation January 2010 - March 2010
River Vale Police Department November 2007 - January 2009
River Vale Police Department March 2002 - November 2007
River Vale Police Department January 1998 - March 2001
River Vale Police Department June 1995 - January 1998
Haworth Police Department January 1989 - June 1994
Skills
Criminal Investigations, Crime Prevention, Criminal Justice, Testimony, Enforcement, Police, Public Relations, Interpersonal Leadership, Crisis Management, Risk Assessment, Risk Management, Investigation, Community Policing, Taser, Emergency Services, Police Training, Police Administration, Tactics, Field Training, Emergency Management, Internal Investigations, Homicide Investigations, Internal Affairs, Workplace Violence, Firearms, Patrol, Public Safety, Homeland Security, Background Checks, Law Enforcement..., Weapons of Mass..., Field Training Officer, Evidence, SWAT, Law Enforcement..., Crime Scene..., Physical Security, Interrogation, Surveillance, Criminal Intelligence, Private Investigations, Dignitary Protection, Counterintelligence, Personal Protection, Hostage Negotiator, Crime Scene, Executive Protection, Certified Firearms..., Counterterrorism, NIMS
Education
University of Virginia 2010 — 2010
FBI NA Leadership Program, Criminal Justice Education
Columbia Southern University 1999 — 2002
Bachelor of Science, Criminal Justice Administration
Montclair State University 1985 — 1988
Major Sociology, Minor Criminal Justice
Randstad / Presidio August 2014 - May 2015
Outerwall June 2012 - December 2013
T-Mobile July 2008 - June 2012
CIBER January 2008 - July 2008
Microsoft Corporation November 2006 - September 2007
WilTel Communications May 2000 - November 2006
Level3 (formerly Wiltel) Communications 2005 - 2006
MCI WORLDCOM February 1999 - May 2000
Scholastic 1987 - 1994
Skills
SDLC, Vendor Management, IT Management, Requirements Analysis, Process Improvement, Project Management, MS Project, SharePoint, Cross-functional Team..., Integration, ITIL, Business Analysis, Management, Analysis, Program Management, Budgets, Telecommunications, Disaster Recovery, Software Development, Software Documentation, Security, Visio, IT Service Management, Team Leadership, Change Management, Leadership..., Leadership
Education
Bellevue University 1996 — 1997
BS, Business Management
Tulsa Community College 1972 — 1977
AS, Business Administration
and At Large July 2014 - Present
Outerwall March 2013 - July 2014
Dendreon June 2003 - February 2013
Parker Staffing Services April 2002 - June 2003
SolutionsIQ October 1998 - April 2002
Vulcan, Inc. June 1996 - August 1998
Skills
Adobe Acrobat, PowerPoint, Word, Outlook, Research, Customer Service, Employee Relations, Customer Relations, Event Planning, Excel, Biotechnology, Microsoft Office, Administrative Support, Administration, Editing, Scheduling, Visio, OrgPlus6, Microsoft Word, Administrative..., Process Scheduler, Process Improvement, Recruiting, Human Resources, Training
Education
University of Washington 1992 — 1994
Bachelor of Arts, Business: Finance & Human Resources, 3.7
Bellevue Community College 1990 — 1992
Associate of Arts (AA), Business Administration and Management, General, 3.8
Redbox February 2015 - Present
Outerwall January 2011 - February 2015
Redbox June 2009 - January 2011
Redbox April 2007 - June 2009
Prudential Financial March 1997 - August 2002
Education
Alabama State University 1992 — 1996
Business Administration and Management, General
Outerwall December 2013 - Present
Kennewick Housing Authority June 2013 - December 2013
Skills
Customer Satisfaction, Management, Call Centers, Team Building, Process Improvement, Leadership, Project Management, Program Management, Account Management, Inventory Management, Retail, Customer Service, Training, Outlook
Education
Columbia Basin College 2013 — 2014
Computer and Information Sciences, General, 3.9
Cégep André-Laurendeau 1995 — 1997
Associate's degree, Education
Outerwall April 2013 - Present
Weyerhaeuser October 2010 - April 2013
Weyerhaeuser Company December 2008 - October 2010
Weyerhaeuser April 2007 - December 2008
Weyerhaeuser August 2000 - April 2007
Skills
Operational Excellence, ITIL, SharePoint, Customer, Customer Service, Budget Management, Budget Development, IT Operations, Communications Planning, Software Training, Priority Management, Performance Metrics, Incident Management, Problem Management, Requirements Gathering, Solution Design, Solution Architecture, IT Strategy, IT Management, Budgets, Business Process, SDLC, CRM, Data Warehousing, Software Project..., Business Intelligence, ERP, MS Project, Enterprise Software, Hands-on Training, PMP, Management, E-commerce, Visio, Requirements Analysis, Project Planning, Leadership, SAP, Information Technology, Software Documentation, Business Analysis, Systems Analysis, Enterprise Architecture, IT Service Management, Process Improvement, Business Process..., PMO, Integration, Vendor Management, Agile Project Management
Education
Bellevue University 2009 — 2010
BS, Management Information Systems
University of Phoenix 2008 — 2009
Information Technology
Outerwall May 2011 - Present
Caterpillar Inc. May 2009 - May 2011
Caterpillar Inc. December 2007 - January 2009
Caterpillar Inc. July 2007 - December 2007
Helios Resources, Ltd January 2007 - May 2007
Neilsoft December 2004 - July 2005
Skills
Six Sigma, Strategic Sourcing, Supply Chain Management, Procurement, Purchasing, Manufacturing, Process Improvement, MRP, Lean Manufacturing, Global Sourcing, Logistics, Vendor Management, Spend Analysis, Team Building, Team Management, Product Development, Green Technology, Operations Management, Sourcing, Materials Management, Value Stream Mapping, Problem Solving, Microsoft Excel, LED lighting systems, New Product..., Strategic Communications, Negotiate Pricing, Blueprint reading, Cost reduction, International Cross..., Multitasker, Supply Chain..., Business Process..., Cross-functional Team..., Contract Negotiation, Negotiate to Close, Contract Management, Inventory Management, Inventory Control, Business Management, Continuous Improvement, Change Management, Value Proposition..., Business Case..., Able to explain complex..., SAP ERP, Exceptional..., Good listening skills, Certified Green Belt, Sustainability
Education
Northern Illinois University 2008 — 2012
Master of Business Administration (M.B.A.)
Bradley University 2005 — 2007
MS
University of Pune 2000 — 2004
BE
Globalscan
global scan
InComm October 2014 - Present
Outerwall January 2012 - October 2014
Coinstar, Inc. February 2010 - January 2012
Coinstar E-Payment Services October 2004 - January 2010
TelSouth Comunications 2001 - October 2004
PhoneTel Technologies, Inc. March 1997 - March 2001
C. A. Litzler Co 1989 - 1997
Skills
Retail, Management, Analysis, Merchandising, Cross-functional Team..., Sales Management, Change Management, Inventory Management, Business Strategy, Strategic Planning, Budgets, Consumer Products, Selling, Team Leadership, Strategic Partnerships, Product Management, New Business Development, Business Planning, Marketing Strategy, Competitive Analysis, Pricing, Negotiation, Account Management, Customer Satisfaction, Leadership, Contract Negotiation, Income Statement, Business Development, Marketing, Product Development, Operations Management, Sales, Coaching, Customer Service, Team Building, Sales Operations, Direct Sales, Strategy, B2B, Purchasing, Sales Process, Forecasting, P&L Management, Key Account Management, Start-ups, Product Marketing, P&L
Education
Weatherhead School of Management at Case Western Reserve University 2003 — 2005
MS, Organization Development and Analysis
Baldwin Wallace University
BA, Business
Outerwall July 2013 - Present
Wave Broadband September 2011 - July 2013
WildTangent June 2010 - September 2010
QFC 2007 - 2009
Skills
Windows, Mac OS X, HTML, Troubleshooting, Networking, Visio, Microsoft Office, Team Leadership, Customer Service, Windows Server, System Center..., Windows 7, Security, DNS, Servers
Education
Central Washington University 2007 — 2011
Bachelor of Science (BS), Information Technology Administrative Management
Feniks Inc. March 2014 - Present
Outerwall September 2013 - January 2014
Outerwall February 2013 - January 2014
Coinstar/Redbox June 2008 - February 2013
Kroger March 2005 - June 2008
QFC January 1995 - March 2005
Skills
Program Management, Operations Management, Contract Negotiation, Budget, POS, Retail, Merchandising, Inventory Management, Customer Satisfaction, Customer Service, Project Planning, Business Analysis, Team Building, Strategic Planning, Sales, Team Leadership, Account Management, Analysis, Forecasting, Cross-functional Team..., Budgets, New Business Development, Sales Management, Sales Operations, Business Process, Entrepreneurship, Process Improvement, Business Development, Product Management, Training, Business Strategy, Product Development, Vendor Management, P&L Management, Leadership, Management, CRM, Competitive Analysis, Income Statement, Strategy, Business Process..., Start-ups, Project Management, Business Planning, E-commerce, Time Management, Product Marketing, Negotiation, Coaching, Change Management
Education
University of Washington 2001 — 2004
Bachelors, Business/Corporate Communications
Bellevue College 1997 — 1999
AA, Business
Outerwall December 2014 - Present
Illinois High School Association October 2011 - Present
USA Gymnastics October 2010 - Present
Outerwall June 2014 - January 2015
Outerwall April 2014 - June 2014
Outerwall January 2014 - April 2014
Martin Avenue Pharmacy May 2013 - December 2013
Aurora University August 2012 - May 2013
Gymquest gymnastics May 2012 - April 2013
Aurora University May 2012 - August 2012
Skills
Fitness, Coaching, Gymnastics, Customer Service, Nutrition, Accounting, Leadership, Bookkeeping, Microsoft Office, Tutoring, Sports, Typing, Sailing, Music, Organization, Management, Tax Accounting, Pharmacy Technicians, Pharmaceutical Sales, PK, Moodle, Compounding, Brace fitting, Compression stockings, Health Promotion, Natural Health Products, Multi-line Phone, Phone Etiquette, Email Etiquette, Organizational..., Close Attention to..., Analytical Skills, Positive Team Player, Positive Can-do Attitude, Customer Satisfaction, SAP, Open Text Livelink, Public Speaking
Education
Aurora University 2010 — 2013
Bachelors of Arts and Bachelors of Science, Accounting and Health Science, 4.0
Southwestern Oregon Community College 2007 — 2010
Associate's degree, Accounting and Business, 4.0
Edifecs July 2015 - Present
Outerwall December 2013 - Present
Rooster Park Consulting June 2013 - Present
STACKart July 2009 - Present
Synapse Product Development September 2012 - April 2013
Labels West February 2010 - May 2012
Zeppelin Studios July 2008 - January 2009
Skills
Graphic Design, Illustrator, Creative Direction, Typography, Illustration, Photoshop, Web Design, Logo Design, Corporate Identity, UX Design, Art Direction, Marketing, Visual Communication, User Interface Design, Vector Illustration, Brand Development, Advertising, Pre-press, Adobe Creative Suite, Concept Development, Photography, Art, Icon Design, InDesign, Drawing, Architectural Signs, Logos, UX, User Experience Design, User Experience, Graphics, Corporate Branding
Education
School of Visual Concepts, Seattle WA 2012 — 2012
Advanced Typography
Lake Washington Technical College 2009 — 2010
Certificate, Multimedia Design & Production
Arizona State University 2004 — 2008
BFA, Drawing
Eastside Catholic High School 1999 — 2003
Law Bulletin Publishing Company October 2014 - Present
Outerwall May 2012 - October 2014
Walgreens June 2006 - May 2012
DePaul University January 2011 - June 2011
Skills
PHP, phpMyAdmin, JavaScript, AJAX, HTML 5, MySQL, Tortoise SVN, Remote Desktop, Databases, Managing Database, Project Management, Acess, PowerPoint, Microsoft Office, Zend Server
Education
DePaul University 2007 — 2011
Bachelor's Degree, Video Game Design-Focus in Production and Design
Outerwall December 2014 - Present
Acosta Sales & Marketing June 2014 - Present
Kitchen Collection/ Le Gourmet Chef October 2011 - February 2014
Tuesday Morning October 2002 - December 2010
A.E.R.T. May 2004 - July 2005
Skills
Store Management, Visual Merchandising, Loss Prevention, Store Operations, Merchandising, Customer Service, Retail Sales, Planograms, Sales, Time Management, Inventory Control, Retail
Education
Arkansas Midwives School and Services 2000 — 2003
Certificate of Midwifery, Direct Entry Midwifery
Glendale Community College 1984 — 1986
Psychology
Vega Consulting @ Microsoft April 2014 - Present
Stella & Dot January 2013 - Present
Outerwall November 2011 - December 2013
Jolkona Foundation August 2011 - March 2012
yubiT.com December 2010 - April 2011
Laird Norton Tyee November 2007 - March 2009
British Broadcasting Company (BBC) August 1999 - March 2007
Skills
Marketing Communications, Corporate Communications, Internal Communications, Strategic Communications, Public Relations, Event Planning, Communications Planning, Project Management, Content Strategy, Event Management, Corporate Events, Live Events, Events, SharePoint, Project Planning, Strategic Partnerships, Brand Development, Product Marketing, Media Planning, Community Outreach, Email Marketing, Publicity, Corporate Branding, Nonprofits, Messaging, Crisis Communications, Budgets, Time Management, Press Releases, Newsletters, Trade Shows, Marketing, Editing, Relationship Marketing, Digital Marketing, Marketing Management, Brand Management, Radio, Entertainment, Video, Television, Volunteer Management, Management, Brand Awareness, Content Development, Web Analytics, Copy Editing, Reputation Management, Message Development
Education
University of West London 2003 — 2005
M.Sc
Aikin Driver 2001 — 2002
Diploma
Buckinghamshire New University 1995 — 1998
B.A (Hons)
Outerwall November 2012 - February 2014
Fit Foods Manufacturing Ltd. April 2008 - October 2012
Ernst & Young LLP. September 2006 - March 2008
The State of California Franchise Tax Board June 2002 - December 2005
Skills
Auditing, Accounting, Internal Controls, QuickBooks, Variance Analysis, Financial Statements, Fixed Assets, Cost Accounting, Analysis, Budgets, Finance, Management, CPA, Leadership, Microsoft Excel, Project Planning, Team Leadership, Team Building
Education
City University of New York-Baruch College 1997 — 2001
Bachelor of Business Administration, Accounting, Magna Cum Laude
Outerwall August 2012 - Present
Inland Imaging July 2010 - January 2012
Starbucks August 2009 - July 2010
Costco Wholesale June 2006 - December 2007
Issaquah Municipal Court June 2007 - September 2007
O'Brien & Associates June 2005 - September 2005
Skills
SharePoint, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Windows
Education
Western New Mexico University 2013 — 2014
Master of Fine Arts (MFA), English and Writing
Colorado Technical University 2009 — 2010
Master of Business Administration (MBA), Mediation and Dispute Resolution
Central Washington University 2004 — 2008
BA Law and Justice
ecoATM Technical Support AnalystEmerald Connect, Inc.October 2011 - Present
outerwall 2004 - 2015
outerwall 2004 - 2015
outerwall 2004 - 2015
1parkplace Inc January 2006 - January 2009
Skills
Customer Service, Social Media, Microsoft Office, Microsoft Excel, Sales, Recruiting, Sales Management, Project Management, Strategic Planning, Process Improvement, Training, Salesforce.com, Management, Account Management, CRM, Leadership, Team Leadership, Coaching, Troubleshooting, Technical Support, Talent Acquisition, Applicant Tracking...
Education
Coleman College 2003 — 2004
Computer Informaton Systems
Outerwall - home of Redbox, Coinstar, and EcoATM October 2013 - Present
Outerwall August 2010 - September 2013
Nordstrom November 2008 - August 2010
Macy's Northwest January 2005 - October 2008
Macy's Northwest/Bon Marche June 2003 - December 2004
Macy's Credit Card Services September 1998 - June 2003
Skills
HRIS, Human Resources, Deferred Compensation, Performance Management, PeopleSoft, HR Policies, Talent Management, Incentive Programs, Compensation Structures, Sales Compensation, Employee Relations, Employee Engagement, Training, Interviews, Employee Training, Organizational...
Education
University of Washington 2003 — 2004
Certification Program, Human Resources Management
Arizona State University 1997 — 2001
B.S., Psychology
Crane Merchandising Systems January 2013 - Present
Outerwall January 2013 - July 2013
Southern Mechanical Inc August 2012 - January 2013
Skills
Electronics, Manufacturing, Testing, Test Equipment, Troubleshooting, Engineering, Lean Manufacturing, Cross-functional Team..., Product Development, Operations Management, Customer Service, Continuous Improvement, Team Building, Microsoft Office, Process Improvement, Six Sigma, Inventory Management, Leadership, Supply Chain Management, Management, Project Management, Public Speaking
Education
Denmark Technical College 2014 — 2015
Associate in Electromechanical Engineering Technology, Electromechanical Engineering, A-
University of South Carolina-Columbia 2006 — 2007
Outerwall January 2015 - Present
Bank of America July 1990 - March 2012
Bank of America July 1990 - March 2012
Bank of America January 1999 - January 2004
Bank of America January 1996 - January 1999
Bank of America January 1994 - January 1996
Bank of America January 1992 - January 1994
Bank of America January 1990 - January 1992
Skills
Business Process..., Training, Management, Leadership, Forecasting, Business Analysis, Microsoft Office, Customer Service, Analysis
Education
Central Washington University
Bachelor of Science, Business Administration Management Option
North Seattle College
Associate of Arts, Accounting
Redbox June 2015 - August 2015
Outerwall February 2014 - March 2015
Xerox July 2011 - April 2013
Staples May 2010 - July 2011
Skills
Computer Hardware, Customer Service, Customer Satisfaction, Microsoft Office, Technical Support, Troubleshooting, Hardware, Servers, Windows 7, Windows Server, Windows XP, Software Documentation, Operating Systems, Software Installation
Education
DeVry University-Illinois 2001 — 2003
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
ecoATM November 2014 - Present
ecoATM May 2014 - November 2014
Outerwall March 2013 - May 2014
Redbox March 2012 - March 2013
Redbox August 2010 - March 2012
Rosetta Stone September 2008 - August 2010
Limited Brands May 2007 - September 2008
Skills
Analytics, Strategy, Cross-functional Team..., Competitive Analysis, Customer Insight, Change Management, Process Improvement, Leadership, Retail, Strategic Planning, Data Analysis, Project Management, Performance Management, Team Building, Microsoft Excel, Coaching, Strategic Thinking, Knowledge Sharing, Research, Market Research, Analysis, Segmentation, Management, SQL, Tableau, Qualitative Research, Quantitative Research, Research Design, APA, SPSS, Survey Research, Survey Design, Financial Analysis, Excel models, Testing, Team Leadership, Strategic Partnerships, Predictive Analytics, Consumer Behaviour, Operations Management, Customer Experience, Business Analysis, Market Analysis, Store Management
Education
High Point University 2003 — 2006
BS, Psychology, Summa Cum Laude
Atos-Vendor For Microsoft June 2014 - Present
Outerwall 2010 - 2013
Coinstar 2006 - 2009
Coinstar 2000 - 2005
Skills
Loss Prevention, Inventory Control, Inventory Management, Private Investigations, Asset Protection, Internal Investigations, Retail, Customer Service, Physical Security, Outlook, Security Management, Microsoft Excel, Customer Satisfaction, Team Building, Data Entry, Corporate Security
Education
Highline Community College 1991 — 1994
Associate's degree, Criminal Justice and Corrections
Outerwall July 2011 - Present
Omeda March 2010 - July 2011
Omeda November 2008 - February 2010
Insurance Auto Auctions November 2004 - November 2008
CIB Marine Information Services, Inc October 2001 - November 2004
Skills
T-SQL, SSIS, Microsoft SQL Server, Databases, Database Design, Visio, SQL, Database Administration, Oracle, Sybase, Performance Tuning, High Availability, ETL, Data Warehousing, SSRS, Disaster Recovery, VBScript, PL/SQL, Data Modeling, ASP, HTML, Linux, DTS, Visual Studio, IIS, Operating Systems, Replication, Analysis Services, SQL Tuning, Powershell, Crystal Reports, Erwin, MySQL, XP, Windows, SSAS, DOS, DB2, VMware, SQL Profiler, OS/2, Veritas, SQL Server, JavaScript, RMAN, Access, VSS
Education
Gujarat University
Bachlelor of Commerce
THinc Partners December 2014 - April 2015
BRINKS May 2013 - September 2014
DCI Marketing April 2012 - May 2013
SAB Company May 2010 - April 2012
Outerwall May 2005 - May 2010
Outerwall 2005 - 2007
Wyeth Consumer Healthcare February 2003 - April 2005
DURACELL August 1998 - February 2003
DURACELL August 1998 - August 1999
United Parcel Service August 1997 - August 1998
Skills
Contract Negotiations, Account Management, Forecasting, Product Development, Business Strategy, Customer Relations, Budgeting, Trade Marketing, Contract Management, Public Relations, New Business Ventures, Category Management, P&L Management, Key Account Management, New Business Development, Sales Management, Consumer Products, Pricing, Consultative Selling, Merchandising, Retail, Competitive Analysis, P&L, Marketing Strategy, Negotiation, Business Planning, Contract Negotiation, Start-ups, B2B, Promotions, Problem Solving, Management, Sales Operations, Sales, Strategy, Selling, Business Development, Market Analysis, Budgets, Strategic Planning, Leadership, Cross-functional Team..., CRM, Customer Insight, Team Building, Customer Satisfaction, Market Planning, Income Statement, Product Management, Brand Management
Education
California State University-San Bernardino 1992 — 1995
BA, Communications
Agape adult family care home October 2013 - Present
Agape adult family care home October 2013 - Present
Richland School District One March 2013 - Present
Outerwall May 2010 - September 2012
April's Daycare June 2006 - April 2010
Skills
Customer Service, Cashiering, Hospitality
Education
Charter College-Anchorage 2013 — 2014
Columbia Basin College 2009 — 2013
Outerwall April 2015 - Present
Self-employed 2002 - Present
Amazon September 2014 - April 2015
Outerwall 2015 - 2015
Parson Films September 2013 - September 2013
Burbank Unified School District August 2007 - August 2013
Fullerton Unified School District August 2000 - June 2002
Eastern Washington University 1997 - 1999
Tequila Pictures June 1998 - December 1998
Skills
Television, Film, Entertainment, Film Production, Screenwriting, Video Production, Final Cut Pro, Creative Writing, Feature Films, Comedy, Acting, Editing, Post Production, Video, Voice Over, Video Editing, Commercials, New Media, Producing, Improvisation
Education
California State University-Fullerton 2000 — 2002
Master of Science (MS), Reading
Eastern Washington University 1997 — 1999
Bachelor of Education (BEd), Spanish Language Teacher Education
Dov Simmons Film School
Dov Simmons Film School
Outerwall February 2013 - Present
Coinstar September 2009 - February 2013
Redbox January 2009 - September 2009
Pathway Senior Living, LLC March 2006 - March 2008
St. Pauls House August 2002 - March 2006
Education
DeVry University
Accounting
T-Mobile June 2015 - Present
T-Mobile April 2014 - June 2015
Outerwall November 2011 - September 2013
T-Mobile February 2011 - August 2011
Macris Household April 2009 - February 2011
Foundation 9 Entertainment August 2008 - April 2009
Digeo, Inc June 2000 - July 2008
Volt Computer Services March 1999 - June 2000
King Broadcasting April 1994 - March 1999
US Army Germany/Alabama June 1989 - August 1993
Skills
Benefits Negotiation, Sourcing, Cold Calling, Networking, Staff Development, Applicant Tracking..., Technical Recruiting, Internet Recruiting, Talent Acquisition, Recruiting, College Recruiting, Onboarding, SAP R/3, Temporary Placement, Human Resources, Screening Resumes, Negotiation, Interviews, Management, Vendor Management, Information Technology, Screening, Executive Search, Contract Recruitment, Training, Business Intelligence, SDLC, Employee Relations, CRM, Leadership, Hiring, Taleo
Education
Eastern Washington University 1993 — 1996
BA, Radio/Television
Meridian IT Inc. October 2014 - Present
Outerwall August 2009 - September 2014
Adapt Telephony Services, LLC 2008 - 2009
Avtex Solutions, LLC 2006 - 2008
Interactive Intelligence 2003 - 2007
Interactive Intelligence 2000 - 2007
Skills
IVR, VoIP, Unified Communications, Telephony, Call Centers, Telecommunications, WAN, ACD, Cisco Technologies, Contact Centers, Cloud Computing, Wireless, Cisco Call Manager, VPN, Vendor Management, Windows Server, Microsoft Exchange, Troubleshooting, SIP, Switches, Disaster Recovery, TCP/IP, Data Center, Network Architecture, Cisco IOS, Servers, Cisco Nexus, Active Directory, LAN-WAN, Virtualization, VMware, Technical Support, Firewalls, Network Design, Network Security, Juniper, IIS, Windows XP, Networking
Education
Ball State University 1994 — 1996
MIS
James Madison University 1992 — 1993
MIS
Virginia Military Institute 1989 — 1991
Computer Science
Outerwall May 2014 - Present
Outerwall April 2013 - May 2014
Redbox December 2012 - April 2013
Redbox March 2011 - December 2012
Urban Communications May 2009 - February 2011
Computer Techs August 2009 - December 2009
CompUSA May 2009 - October 2009
TigerDirect.com June 2008 - May 2009
TigerDirect.com November 2007 - June 2008
TigerDirect.com June 2007 - October 2007
Skills
Computer Repair, Web Development, Web Design, Social Networking, Programming, Remote Troubleshooting, Technical Support, Networking, Computer Hardware, Troubleshooting, Windows 7, Windows XP, SEO, OS X, PHP, Microsoft Excel, Microsoft Office, Management, Leadership, Customer Service
Education
Moraine Valley Community College 2007 — 2010
Computer Science
Illinois State University 2006 — 2007
None, Computer Science
Victor J. Andrew High School 2002 — 2006
GED, General Studies
Outerwall January 2015 - Present
Outerwall January 2013 - January 2015
Outerwall August 2010 - January 2013
Outerwall January 2010 - August 2010
Outerwall October 2008 - January 2010
Dunbar Armored Inc July 2003 - August 2008
NCR Corporation 2001 - 2003
Dunbar Armored Inc May 1997 - May 2001
Loomis, Fargo and Co October 1995 - May 1997
Skills
Account Management, Strategic Planning, Cross-functional Team..., New Business Development, Retail, Team Building, Sales Management, Negotiation, Forecasting, Contract Negotiation, Competitive Analysis, Sales, Customer Satisfaction, Income Statement, Leadership, Business Analysis, Vendor Management, Change Management, Business Development, Marketing, CRM, Strategy, Operations Management, P&L Management, Strategic Partnerships, Management, Pricing, B2B, Sales Operations, Product Management, Business Planning, Direct Sales, Salesforce.com, Customer Retention, Team Leadership, Product Marketing, Start-ups, Business Strategy, Sales Process, Process Improvement, Product Development, Training, Inventory Management, Executive Management, Mentoring, Selling, Budgets, Marketing Strategy, Sales Presentations, Key Account Management
Education
University of Phoenix 2014 — 2016
Master of Management, Management Consulting
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Green and Sustainable Enterprise Management
Chaffey College 1991 — 1993
AA Business, Business Management
Outerwall January 2013 - Present
KP Corporation October 2002 - January 2013
eSociety January 2000 - January 2001
Microsoft January 1999 - January 2000
K2 Sports • Vashon Island January 1996 - January 1999
Skills
Direct Marketing, Direct Mail, Marketing, Program Management, Management, Marketing Management, Analysis, Project Management, Digital Printing, Lead Generation, Account Management, Variable Data Printing, Cross-functional Team..., Email Marketing, Multi-channel Marketing, Advertising, Training, Integrated Marketing, Vendor Management, CRM, Business Development, Customer Service, Budgets, Print, Inventory Management, E-commerce, Team Leadership, Process Improvement, Analytics, Continuous Improvement, Team-oriented, Web Project Management, Strategy, Print Production, Customer Relations, Traffic Management, Pageflex, Marketing Strategy, Project Implementation, Presentations, PMBOK, Scrum, Marketing Communications, SEO, Google Analytics, Requirements Gathering, Business Requirements, Product Management, CMS, Critical Thinking
Education
Central Washington University 1994 — 1996
Bachelor of Science, Business Management/Marketing
Bellevue College 2012 — 2013
Project Management Certification
Outerwall September 2013 - Present
Outerwall December 2011 - September 2013
Weyerhaeuser Company January 2005 - December 2011
Ford Motor Company May 2003 - August 2003
Forum One Communications 2000 - 2002
US Agency for International Development 1998 - 2000
Skills
Sustainability Strategy, Sustainability Reporting, Sustainability, Corporate Social..., Environmental Awareness, Sustainable Business, Environmental Policy, Strategy, Climate Change, Sustainable Development, Energy Efficiency, Environmental Issues, Recycling, Environmental..., Environmental Compliance, Forestry, Renewable Energy, Carbon, Sustainability..., Strategic Planning
Education
University of Michigan 2002 — 2005
MBA & MS, Dual Degree program in Corporate Environmental Management
University of Michigan - Stephen M. Ross School of Business 2002 — 2005
MBA, Corporate Strategy
Duke University 1994 — 1998
AB, Environmental Science & Policy
Institute for Corporate Productivity (i4cp) September 2015 - Present
Infor - PeopleAnswers Talent Science September 2014 - September 2015
Outerwall July 2014 - September 2014
LaSalle Network April 2013 - September 2013
Montage Talent September 2012 - March 2013
Wonderlic, Inc. December 2008 - September 2012
Books Are Fun, a Reader's Digest Company February 2007 - December 2008
Bridge Personnel Services January 2003 - February 2007
PeopleBonus June 2000 - January 2003
Lakeshore Staffing 1997 - 2000
Skills
Strategic Planning, New Business Development, Sales, Talent Management, Marketing Communications, Recruiting, Talent Acquisition, Business Development, Sales Management, Leadership Development, Account Management, Team Building, Change Management, Marketing, Business Strategy, CRM, Organizational..., Strategy, Human Resources, Leadership, Training, Sourcing, Employee Benefits, Executive Search
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2003
MBA, Marketing
Bradley University 1991 — 1994
B.S., Communications
Rancho Cotate High
Outerwall February 2013 - Present
Coinstar, Inc. June 2011 - January 2013
Acosta Sales & Marketing August 2009 - June 2011
Campbell Sales Company March 2001 - March 2010
Campbell Sales Company December 1999 - March 2001
Campbell Sales Company August 1997 - December 1999
Campbell Sales Company May 1995 - July 1997
Campbell Sales Company April 1989 - May 1995
Skills
Business Operations, Project Planning, Grocery, IRI, Consumer Products, Cross-functional Team..., National Accounts, Merchandising, Shopper Marketing, Nielsen, Spectra, Forecasting, Segmentation, Pricing, Account Management, Market Planning, Trade Marketing, Competitive Analysis, FMCG, P&L Management, Income Statement, P&L Responsibility, Retail Category..., Strategic Planning, AC Nielsen, Marketing Strategy, Strategy, Marketing Research, Customer Marketing, Key Account Management, Inventory Management, Customer Insight, Sales, Sales Management, Retail, Management, New Business Development, Sales Operations, Key Account Development, Marketing Management, Team Building, Product Development, Direct Store Delivery, Market Research, Brand Management, Business Planning, Categorization, Supply Chain, Customer Satisfaction, Sales Plan
Education
Western New England University 1986 — 1988
BS BA, Management
Holyoke Community College 1984 — 1986
Associates Degree Business Administration, Business
Outerwall July 2013 - Present
Coinstar July 2011 - Present
Nanometrics July 2007 - July 2011
Ecolab/GCS Service February 2007 - July 2007
Powis Parker, Inc. August 2004 - February 2007
KLA-Tencor August 1992 - July 2004
Prometrix 1992 - 1993
Kevex 1988 - 1992
Skills
Field Service, Electronics, Metrology, Semiconductors, Semiconductor Industry, Test Equipment, Cross-functional Team..., Engineering Management, Optics, Manufacturing, Product Management, Technical Support, Testing, Troubleshooting, SPC, Robotics, Systems Engineering, Automation
Education
City College of San Francisco
ASET, Electronic Technology
Balboa High School 1978 — 1979
Outerwall 2009 - Present
Manpower 2008 - 2008
Interior Systems Inc 2005 - 2008
NCL Graphic Specialties 2003 - 2005
Leader Paper Products 2002 - 2003
Kohl's Department Stores 2000 - 2002
Schmidt Printing 1997 - 2000
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Satisfaction, Customer Retention, Customer Support, Customer Service, Operations Management, Business Development, Business Operations, Quality Management, Business Analysis, Leadership, Project Management, Contract Management, Recruiting, Inventory Management, Forecasting, Team Leadership, Call Centers, Management, Account Management, Strategy, Team Building, Cross-functional Team..., P&L Management, Analysis, Budgets, Sales, Process Improvement, Retail, Training, Time Management, Interviews, Performance Management, Coaching, P&L, Vendor Management, Logistics, Employee Relations, CRM, Customer Experience, Contract Negotiation, Human Resources, Change Management, Purchasing, Payroll, Employee Training, Software Documentation
Education
Milwaukee Area Technical College 2008 — 2012
Associate, Accounting
Saint Mary's University of Minnesota 2000 — 2004
M.A., Management
Bemidji State University 1993 — 1997
B.S., Industrial Technology
Atigeo April 2015 - Present
Outerwall February 2013 - Present
Zynga October 2010 - February 2013
Microsoft June 2006 - September 2010
Amazon.com January 2005 - June 2006
The White Rain Corporation 2003 - 2005
The Procter & Gamble Company 2002 - 2003
ABN AMRO Bank NV 1997 - 2000
UNITED STATES MARINE CORPS 1990 - 1998
Skills
Product Marketing, Strategic Partnerships, Competitive Analysis, Go-to-market Strategy, Brand Management, Marketing Strategy, Product Launch, Online Advertising, Digital Marketing, Consumer Marketing, Segmentation, Multi-channel Marketing, Marketing, Business Development, Mobile Marketing, Strategy, Digital Strategy, Cross-functional Team..., Start-ups, Entrepreneurship, Public Relations, Social Media, Brand Development, Corporate Communications, Online Marketing, Customer Insight, P&L Management, Leadership, Media Relations, Direct Marketing, Strategic Thinking, E-commerce, Integrated Marketing, Internal Communications, Management, Marketing Management, Customer Acquisition, Marketing Research, Monetization, Positioning, SEM, Web Analytics, Brand Architecture, Global Marketing
Education
Northwestern University - Kellogg School of Management 2000 — 2002
MBA, Marketing
Boston University 1991 — 1995
BA, Economics & Int'l Relations
Kadlec Regional Medical Center June 2015 - Present
Outerwall August 2014 - March 2015
Gesa Credit Union January 2013 - July 2014
Gesa Credit Union March 2010 - January 2013
Gesa Credit Union May 2008 - March 2010
Gesa Credit Union November 2002 - May 2008
Gesa Credit Union September 2001 - November 2002
Wildhorse Resort & Casino July 2000 - June 2001
Landmark Inn October 1996 - July 1998
Oregon State Parks and Recreation May 1993 - October 1996
Skills
Contact Center..., Customer Service, Coaching, Cash Management, Leadership, Management, Process Improvement, Training, Sales, Customer Experience, Customer Service..., Strategic Planning, Customer Satisfaction, Customer Retention, Human Resources, Project Management, Operations Management, Program Management
Education
Colorado Technical University 2009 — 2017
Bachelor of Science in Business Administration - Human Resource Management, Business Administration and Management, Human Resource Management, 3.28 GPA
Gesa Credit Union 2008 — 2013
Creating Member Loyalty Program, Management Training, Coaching, Handling Performance Issues, Sales & Referral Training and Coaching
Oregon State Parks & Recreation 1995 — 1995
Law Enforcement Training - Citations, Self Defense, Oregon Administrative Rules, and Citation writing, A
Parallels May 2015 - Present
Dorkadia.com June 2012 - Present
Outerwall November 2012 - May 2015
Deloitte Digital February 2012 - November 2012
(Kelly Services) for Amazon.com June 2011 - March 2012
Fred Hutchinson Cancer Research Center September 2010 - June 2011
Boston Scientific September 2006 - October 2010
Bill Parker Agency January 2001 - January 2006
Skills
Onboarding, Data Entry, Applicant Tracking..., Outlook, Recruiting, Customer Service, Microsoft Office, Technical Writing, Administrative..., Event Planning, Social Media, Process Scheduler, Employee Relations, Software Documentation, Microsoft Excel, Access, Research, Human Resources, Sales, Blogging
Education
University of Washington 2011 — 2012
B.A., Communications, Social Science, 3.87
Bellevue College 2009 — 2010
A.A., Communications
MTI College 2001 — 2003
A.S., Computer Programming
Outerwall July 2011 - Present
Redbox May 2010 - June 2011
Redbox January 2009 - May 2010
Trans World Entertainment August 2002 - January 2010
Concordia University Chicago August 2005 - August 2008
Skills
Interviews, Leadership, Customer Service, Social Media, Film, Project Planning, PowerPoint, Employee Benefits, Team Building, Time Management, Microsoft Excel, Merchandising, Microsoft Word, Public Speaking, Program Management, Event Planning, Call Centers, Sales, Microsoft Office, Customer Satisfaction, Facebook, Outlook, Management, Social Networking, Training
Education
Concordia University Chicago 2004 — 2008
Bachelor's, Communications
Morton West High School 2000 — 2004
High School Diploma obtained, 2004
Outerwall February 2013 - May 2015
Capri Electronique July 2012 - September 2012
Hertz June 2012 - August 2012
Voxdata June 2011 - July 2012
Elections Canada May 2011 - May 2011
Skills
Soldering, Assembly, CCNA, C++, schematic, Problem Solving, Matlab, Testing, Microcontrollers, Digital Electronics, Programming, C#, Computer Hardware, Operating Systems
Education
Concordia University 2014 — 2017
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Suffolk County Community College 2006 — 2009
Associate's degree, Electrical Engineering Technology, 3.3 / 4.0
Wilson Technological Center 2005 — 2006
Diploma, Technical Electronics
John H. Glenn 2002 — 2006
High School
Outerwall March 2014 - Present
Skills
BBB Support, Team Building, Training, Customer Satisfaction, Inventory Management, Retail, Customer Service, Management, Leadership, Process Improvement
Education
Columbia Basin College
Outerwall January 2014 - Present
T-Mobile January 2011 - June 2013
T-Mobile May 2001 - January 2009
Pinnacle Air Group February 1998 - April 2001
Viad Aviation March 1997 - April 2001
Skills
Mechanical Design, Prototyping, Solidworks, Additive Manufacturing, Solid Modeling, Product Design, Robotics, Technical Writing, Pro/Engineer, Project Management, Machine Tools, Electro-mechanical, Metal Fabrication, CNC, GTAW, GMAW, CAM, SDLC, Unix, SQL, Testing, Technical Training, Agile, Requirements Analysis, Mobile Communications, Regression Analysis, Oracle, Fused Deposition..., Microsoft SQL Server, Mobile Devices, Test Planning, XML, LTE, Mobile Technology, Microsoft Excel, Agile Methodologies, Troubleshooting, Program Management, Machining, 3D Printing
Education
Arizona State University
Bachelor of Science (B.S.), Mechanical Engineering, Computer Information Systems, and Business Finance.
Bellevue College
3.8 GPA - Dean's List
Williams Air Force Base
Airframe and Powerplant, 3.8 GPA
Outerwall March 2014 - Present
Coinstar Inc February 2013 - Present
Coinstar December 2005 - February 2013
Education
Ashmead School of Massage 1999 — 2000
Certificate, Massage Therapy/Therapeutic Massage
Highline Community College 1995 — 1996
N/A, Paralegal Course
Novitex Enterprise Solutions July 2015 - Present
Outerwall February 2013 - Present
Outerwall March 2011 - February 2013
Encore Capital Group May 2009 - March 2011
Volt Services Group August 2006 - March 2009
Volt November 2007 - July 2008
Volt July 2007 - November 2007
Volt August 2006 - July 2007
Skills
HRIS, HRIS Database Management, Human Resources, Onboarding, Recruiting, Administrative Work, Applicant Tracking..., Temporary Placement, Leadership, Talent Acquisition, New Hire Orientations, Technical Recruiting, Employee Benefits, Team Building, Time Management, Team Leadership, Personnel Management, Employee Relations, Interviews, Internet Recruiting, Background Checks, Job Fairs, Performance Management, Talent Management, Employee Engagement, Hiring, Screening Resumes, HR Policies, Customer Service, Administration
Education
Green River Community College 2013 — 2013
HR Generalist Certificate, Human Resources Management/Personnel Administration, General
Jibe, Inc. 2014 - Present
Outerwall 2013 - 2013
Redbox 2012 - 2013
Akamai Technologies 2010 - 2012
Akamai Technologies 2007 - 2010
Akamai Technologies 2005 - 2007
Linedata Services, Inc. September 2003 - April 2005
Walldorf Technology Group 1999 - 2001
Myers-Holum 1997 - 1999
Skills
Agile Methodologies, Cross-functional Team..., Project Management, Agile Project Management, JIRA, Program Management, Kanban, Agile Leadership, Certified Scrum Master..., SDLC, Social Media, LinkedIn, Twitter, Facebook, PMO, Integration, Career Development..., Enterprise Software, Business Analysis, Business Intelligence, Cloud Computing, Process Improvement, Requirements Gathering, PMP, CRM, Business Process, SaaS, Mobile Devices, Scrum, Management, Business Process..., Software Development, Mergers and Acquisition..., Corporate to IT...
Education
Boston University - School of Management 2001 — 2003
MBA
Boston University - School of Management 2001 — 2003
MSc, Information Systems
McGill University 1993 — 1997
B.Com, MIS, East Asian Studies
Outerwall March 2011 - Present
DEI Worldwide February 2010 - March 2011
Redbox December 2008 - February 2010
Arc Worldwide July 2008 - October 2008
Sara Lee May 2007 - June 2008
Arc Worldwide March 2007 - May 2007
The Marketing Store November 2004 - November 2006
UPSHOT December 1999 - November 2004
Frankel October 1998 - November 1999
Jordan Tamraz Caruso Advertising August 1997 - October 1998
Skills
Integrated Marketing, Marketing Strategy, Strategy, Advertising, Marketing, Customer Insight, Email Marketing, Shopper Marketing, Brand Development, Management, Retail, Direct Marketing, Cross-functional Team..., Interactive Marketing, Brand Management, Marketing Communications, Lead Generation, Social Media Marketing, Relationship Marketing, Leadership, Strategic Planning, Direct Mail, Sales, Project Management, Vendor Management, Digital Marketing, Retail Marketing, New Business Development, Social Media, Digital Strategy, Mobile Marketing, Online Advertising, National Promotions, Creative Strategy, Competitive Analysis, Budgets, Partnerships, Strategic Partnerships, Multi-channel Marketing, Strategic Thinking, Consumer Products, Consumer Marketing, Partnership Marketing, Global Marketing, Customer Acquisition, Sponsorship, Account Management, Field Marketing, Training
Education
DePauw University 1991 — 1995
Bachelor of Arts (BA), Economics
Outerwall July 2015 - Present
GetUWired LLC November 2009 - Present
Premiere Plus Realty, Co. January 2013 - May 2014
The Mortgage Store LLC June 2009 - January 2011
Breeze Mortgage April 2003 - June 2009
Breeze Mortgage October 2002 - June 2009
Skills
Loan Origination, Residential Homes, Residential Mortgages, Sales, Operations Management, Information Technology, Home Theater, First Time Home Buyers, Investment Properties, Marketing, Referrals, Sellers, Mortgage Lending, Relocation, Investors
Education
Florida Gulf Coast University 2011 — 2015
Bachelor's Degree, Finance, Cum Laude
Stark State College of Technology 1998 — 2001
Associate of Science (AS), Computer Systems Networking and Telecommunications
The University of Akron 1991 — 1994
Business Administration and Management, General
Outerwall July 2014 - Present
Amazon August 2013 - January 2014
Express Employment Professionals September 2012 - September 2013
Skills
Customer Service, Multi-line Phone, 10 Key, Customer Satisfaction, Access, Call Centers, Outlook, Inventory Management, Telephone Skills, Retail, Data Entry, Training, Human Resources
Education
Western Governors University 2015 — 2017
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Columbia Basin College 2011 — 2014
General Studies - Transfer Credits
Hanford High School 2007 — 2011
General Education
Outerwall July 2013 - Present
PeaceHealth July 2008 - July 2013
Symetra September 2007 - July 2008
Safeco Insurance January 2003 - September 2007
Safeco Insurance August 2000 - December 2002
Skills
Customer Service, Insurance, Underwriting, Claim, Outlook, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Liability, Healthcare, Program Management, Process Improvement, Professional Liability, Fixed Annuities, Hospitals, Claims Management, Medical Terminology, SharePoint, Risk Management, Commercial Insurance, Property, Casualty, Retirement, Workers Compensation, Property, Benefits Administration, Property & Casualty..., Data Analysis, Leadership, Software Documentation, Policy, Access, Reinsurance, Financial Analysis, Team Building, Employee Benefits, General Insurance, Training, Strategic Planning, Visio, Change Management, Legal Liability
Education
DeVry University
Bachelor of Science (B.S.), Business Management
Bellevue College 2011 — 2013
Business Administration and Management, General
Outerwall November 2011 - Present
Mechatronics Inc. August 2006 - August 2011
Mechatronics Inc. July 2005 - August 2006
ClearMedical, Inc March 2004 - March 2005
Nintendo 2000 - 2004
Cougar Mountain Baking Co 1999 - 2000
Neopath, Inc 1998 - 1999
Cougar Mountain Baking Co 1996 - 1998
Model & Instrument Development 1995 - 1996
Nile Spice Foods, Inc. 1994 - 1995
Skills
Supply Chain Management, Inventory Management, Manufacturing, Production Planning, Team Building, Management, Leadership, Operations Management, Process Improvement, Lean Manufacturing, Kaizen, MRP, Project Management, Product Development, Forecasting, Safety, Cross-functional Team..., Supply Chain, Change Management, Logistics, Six Sigma, Materials Management, Continuous Improvement, Purchasing
Education
Central Washington University
Interlake High School
Outerwall March 2014 - Present
Outerwall April 2011 - March 2014
DuCharme, McMillen & Associates January 2009 - March 2011
DuCharme, McMillen & Associates May 2008 - January 2009
Zeta Tau Alpha Fraternity September 2007 - May 2008
Skills
Accounting, Outlook, Microsoft Excel, Microsoft Word, Customer Service, Nonprofits, Budgets, Process Improvement, Data Analysis, Microsoft Office, Vertex, Data Entry, Research, Time Management, TaxSolver, Tax, Bank Reconciliation, Multi-State Sales Tax, Tax Returns, Tax Preparation, Sales, Analysis
Education
Benedictine University 2014 — 2017
Master's degree, Taxation
Ball State University 2003 — 2007
Bachelor of Arts (B.A.), Accounting
Feniks Inc. December 2014 - Present
Feniks Inc. June 2014 - December 2014
Outerwall November 2011 - December 2013
Coinstar October 2007 - November 2011
Coinstar October 2004 - October 2007
Coinstar September 2002 - October 2004
Skills
SharePoint, Microsoft Office, Project Planning, Project Implementation, Process Improvement, Efficiency Improvement, Project Management, Performance Improvement, Forecasting, Team Building, Cross-functional Team..., Training, Management, Visio, Continuous Improvement, Team Leadership, Sales Operations, Retail, Sales, Customer Satisfaction, Customer Service, Change Management, Vendor Management, Microsoft Excel, Strategy, New Business Development, Product Management, Strategic Planning, Leadership, Operations Management, Purchasing, Program Management, Analysis, Software Documentation, Inventory Management, Six Sigma, Troubleshooting, Product Development, Quality Assurance, Data Analysis, Database querying, Constrained..., Database design, Database and..., Web Design, Negotiation, Business Analysis, Access, Business Process..., CRM
Education
University of Washington 2012 — 2014
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Marketing
Bellevue Community College 2007 — 2012
Associate in Business, Business, 3.58
Western Washington University 1997 — 2002
None, Business Administration
Insurance Auto Auctions August 2015 - Present
HAVI Global Solutions June 2014 - August 2015
Outerwall July 2012 - May 2014
Redbox July 2010 - June 2012
Redbox June 2009 - July 2010
Skills
VPN, Juniper, JUNOS, Network Monitoring Tools, Troubleshooting, Disaster Recovery, Access, Cisco IOS, Information Security, Checkpoint, Network Security..., ASA, Networking, F5 BigIP, Firewalls, Vulnerability Management, Routing, LAN Switching
Education
Illinois State University 2005 — 2009
BS, Computer Systems
bobbysue's nuts! June 2015 - Present
Oberto Brands March 2012 - August 2014
Outerwall August 2010 - March 2012
Hasbro/Wizards of the Coast February 2005 - June 2010
Unilever February 2003 - February 2005
Colgate Palmolive September 2000 - February 2003
Colgate Palmolive July 1998 - September 2000
Nabisco January 1997 - July 1998
Skills
Brand Management, Quantitative Analytics, Cross-functional Team..., Product Development, Product Innovation, Consumer Products, Customer Insight, Pricing Strategy, Segmentation, FMCG, Competitive Analysis, Marketing Research, Product Marketing, Product Management, Pricing, Market Research, Marketing Management, Market Planning, Strategy, Brand Architecture
Education
Cornell University - Johnson Graduate School of Management 1994 — 1996
MBA, Marketing, Finance
Columbia University in the City of New York 1988 — 1992
BA, Economics
Certona February 2015 - Present
Fantasy Sports Researcher January 2015 - August 2015
Outerwall May 2014 - February 2015
PETCO Animal Supplies, Inc. April 2011 - May 2014
Modern Postcard January 2011 - April 2011
Detectent September 2009 - November 2010
Southern Nevada Water Authority (SNWA) May 2008 - June 2009
Skills
Data Analysis, Market Research, Analysis, Analytics, Microsoft Excel, Data Mining, Leadership, Management, Training, Customer Service, Merchandising, SPSS, Business Intelligence, Qualitative Research, Time Management, SQL, Market Analysis, Competitive Analysis, Retail, Statistics, Marketing, Marketing Research, Pricing, Sales, Forecasting, Customer Satisfaction, SAS, Customer Insight, Segmentation, Research, PowerPoint, Business Analysis, Excel, Mathematics, Sustainability, Energy Efficiency, Development & delivery..., Quantitative Analytics, Teamwork, Customer Segmentation..., Sales Process, Outstanding Customer..., Quantitative Analysis, Strategic Business..., Trend Analysis, Regression Analysis, Nielsen Data, Business Process..., Tableau, Salesforce.com
Education
Colorado State University 2012 — 2015
Master of Business Administration (MBA), Analysis and Functional Analysis
University of Las Vegas, Nevada 2006 — 2009
BA, Environmental Studies
Escondido High
San Diego Mesa College
Associates of Arts
Outerwall July 2013 - Present
Joey Walla : Photographer February 2012 - Present
Snohomish Co-Op Inc. February 2008 - June 2013
Northstar Inc. September 2012 - February 2013
Meridian Yachts September 2008 - December 2008
Snohomish Golf Club June 2006 - October 2007
Skills
Customer Service, Photography, Sales, Microsoft Office, Social Media, Photoshop, Microsoft Excel, Microsoft Word, Adobe Creative Suite, PowerPoint, CompTIA A, Account Management
Education
Everett Community College 2011 — 2012
Associate of Arts (A.A.), Photography
Everett Community College 2008 — 2011
Associate of Arts and Sciences (AAS), General Studies
Outerwall November 1996 - Present
Hathaway March 1994 - November 1996
Boeing January 1980 - March 1994
Skills
Agile Methodologies, Scrum, .NET, Microsoft SQL Server, C++, Embedded Software, C#, c, Verilog, Embedded Systems, Software Engineering, Microcontrollers, Electronics, Robotics, Hardware, EMV, ICC, Smart Cards, WES7 - Image creation, C
Education
Western Washington University 1980 — 1981
Bachelor's degree, Computer Science
Central Washington University 1975 — 1979
Bachelor's degree, Chemistry
Harrah's Resort Southern California March 2015 - Present
California Institute of Arts and Technology July 2013 - Present
Outerwall December 2014 - February 2015
Sony Electronics November 2010 - April 2013
Sony Electronics September 2005 - November 2010
Remedy Intelligent Staffing September 2003 - September 2005
Indyme Solutions September 1999 - March 2002
Volume Service America July 1993 - December 1999
Fiserv September 1996 - February 1997
TAS April 1993 - June 1995
Skills
Computer Hardware, Hardware, Technical Support, Troubleshooting, Laptops, Software Installation, Computer Repair, Windows 7, Windows, Wireless Networking, Windows XP, XP, Windows XP Pro, Windows Server, Active Directory, Home Networking, Wireless, System Deployment, PHP, Microsoft Exchange, CompTIA A+, Terminal Services
Education
California Institute of Arts and Technology 2013 — 2014
Coleman College 1995 — 1999
Bachelor of Science, Computer Engineering Technology
Hinsdale Central HS February 2014 - Present
National Safety Council August 2008 - Present
Waubonsee Community College June 2000 - Present
National Safety Council June 2000 - Present
Coinstar/redbox October 2010 - August 2013
Outerwall 2010 - 2013
Streamwood Police Department January 1988 - October 2011
Skills
Certifications in the..., Master Trainer for the..., Certified Child Safety..., Certified Trainer of..., Defensive Driving..., Enforcement, Training, Police, Defensive Driving, Government, Program Management, Emergency Management, Leadership, Private Investigations, Interrogation, Public Safety, Human Resources, Road Safety, Strategic Planning, Policy, Surveillance, Firearms, Field Training, Criminal Investigations, Criminal Justice, Law Enforcement
Education
Southern Illinois University, Carbondale 1983 — 1985
Bachelor's degree, Fire Science Management
Oklahoma State University 1980 — 1981
Field Science Management
Harper College 1978 — 1980
Associate's degree, Fire Science/Fire-fighting
Elmwood Park High 1973 — 1977
12
CA Technologies May 2014 - Present
Outerwall August 2013 - May 2014
TravelClick June 2013 - July 2013
Hallmark Services Corporation January 2013 - May 2013
Hallmark Services Corporation May 2012 - January 2013
Tellabs May 2010 - February 2012
Tellabs November 2008 - May 2010
Tellabs August 1999 - November 2008
Platinum Technology May 1997 - August 1999
Trase Miller Solutions August 1992 - May 1997
Skills
Agile Methodologies, SDLC, Scrum, Software Development, Integration, Testing, Telecommunications, Software Engineering, Process Improvement, Program Management, ClearQuest, Software Project..., Project Management, PMO, Project Planning, Agile Project Management, Enterprise Software, PMP, ClearCase, Software Quality..., Product Life Cycle..., Agile, Resource Management, Waterfall, System Architecture, Requirements Management, Requirements Gathering, Requirements Analysis, Engineering Management, MS Project, Process Development, Technical Leadership, Product Launch, Software Design, Full SDLC, Software Development..., Project Portfolio..., Vendor Management, Solution Architecture, Software Quality, SharePoint, Quality Assurance, Project Delivery
Education
Governors State University 1983 — 1985
Bachelor of Science (B.S.), Computer Science
3Back CSM Training Class
Outerwall August 2015 - Present
Outerwall July 2013 - Present
Outerwall March 2013 - Present
Outerwall March 2013 - Present
Liberty Mutual May 2010 - March 2013
Isilon Systems August 2009 - April 2010
Microsoft April 2008 - December 2008
Microsoft September 2007 - March 2008
Microsoft September 2006 - September 2007
Microsoft March 2005 - September 2006
Skills
Change Management, Leadership, Management, Staff Development, Onboarding, Talent Acquisition, Talent Management, Workforce Planning, HRIS, Employee Relations, Applicant Tracking..., Training, Program Management, Recruiting, Personnel Management
Education
Antioch University Seattle 2009 — 2012
Master of Arts (M.A.), Psychology
R. A. Long High School
Diploma, N/A
Washington State University
Bachelor of Science, Psychology
Outerwall May 2012 - Present
Hydro Blade Waterjets LLC October 2014 - Present
Flow International August 2007 - May 2012
Clover Park School District September 1997 - August 2007
Baldwin Park School District January 1995 - January 1997
California Keystone Computer Care January 1994 - January 1997
Skills
Teaching, Curriculum Design, Administration, Community Outreach, Problem Solving, Curriculum Development, Classroom Instruction, Public Speaking, Coaching, Writing, Instructional Design, E-learning, Photoshop, Educational Technology, Adult Education, Program Management, Classroom, Integration, Staff Development, Leadership Development, E-Learning, System Administration, Team Building, Training, Technical Writing, Team Leadership, Leadership, PowerPoint, Editing, Manufacturing, Solidworks, Organizational..., Customer Service, Process Improvement, Automation, Software Documentation, Management, Cross-functional Team..., Strategic Planning, Engineering, Microsoft Office, Technology Integration, Employee Training, CAD, Project Planning, Quality Assurance, Time Management, Project Management, Change Management, Troubleshooting
Education
Bemidji State University 2003 — 2011
Masters of Science, Technological Studies
Central Washington University 2003 — 2004
Career and Technical Education Director Cert, Industrial Arts; Industrial Arts
California State University-Los Angeles 1992 — 1995
BA, Industrial Arts
Outerwall August 2012 - Present
Boeing July 2011 - March 2012
The Boeing Company / TeK Systems August 2005 - July 2011
Real Networks / InterACT August 2004 - August 2005
CresTech llc. February 2000 - August 2004
Skills
.NET, A+ Certified, Access, Access Control, Active Directory, BMC Remedy, Computer Hardware, Databases, Enterprise Software, Firewalls, HTML, Hardware, Help Desk Support, IIS, IT Service Management, ITIL, Incident Management, Integration, Leadership, Linux, Management, Microsoft Exchange, Microsoft Office, NTFS, Network Administration, Networking, Operating Systems, Oracle, Perl, Powershell, Process Improvement, Project Management, Requirements Analysis, SQL, Security, Security Analysis, SharePoint, Software Development, Software Documentation, Software Installation, System Administration, TCP/IP, Technical Support, Technical Writing, Testing, Troubleshooting, Unix, VMware, VPN, XP
Education
Green River Community College 1991 — 1992
ANSI C Computer Programming
Savers October 2013 - January 2015
Outerwall January 2013 - August 2013
Volt Technical Resources August 2012 - December 2012
CCI at Washington State Department of Transportation March 2012 - July 2012
Prithvi Catalytic at Nuance Communications Inc December 2011 - February 2012
VMC March 2011 - December 2011
Amdocs at Clearwire September 2010 - October 2010
Boeing November 2006 - April 2009
Boeing Inc. June 2006 - November 2006
Boeing Inc. November 2005 - May 2006
Skills
Web Testing, Web Applications, Test Strategy, User Acceptance Testing, SDLC, Test Planning, Software Quality..., Testing, Usability Testing, Agile Methodologies, Quality Assurance, Requirements Analysis, Process Development, Software Documentation, Databases, SOX, Test Cases, SQL, Scrum, Business Requirements, Regression Testing, System Testing, Unix, SharePoint, XML, JIRA, Java, Business Analysis, Manual Testing, Troubleshooting, Test Director, Quality Center, ClearQuest, Agile, Integration Testing, Test Management, Black Box Testing, Documentation, SQL Server, Operating Systems, Windows, Process Improvement, Metrics, JavaScript, SOAP, Systems Analysis, SQL Server Management..., Master Data Management
Education
Coleman College 1998 — 1999
Certificate in Computer Information Science, Computer Information Science
Coleman College
HCL AXON August 2014 - Present
Outerwall February 2012 - August 2014
Populus Group December 2011 - February 2012
Coinstar June 2011 - December 2011
PACCAR September 2008 - June 2011
PACCAR November 2005 - November 2008
PACCAR Inc July 2004 - November 2005
PACCAR Inc July 2003 - June 2004
Skills
SAP, SAP Portal, SAP BI/BW, SAP BI, SAP R/3, SAP BW, ERP, SAP ERP, Process Improvement, ECC, Project Management, Windows Server, SAP Netweaver, Databases, Business Intelligence, ABAP, Business Process, SAP XI, Integration, Business Objects, ITIL, SAP CRM, Enterprise Architecture, Disaster Recovery, SAP Basis
Education
Cascadia 2001 — 2003
Network Technology
Shoreline Community College 1993 — 1995
AIS, Electronics/Automotive
Eastern Washington University
BA, Applied Science / Business
Outerwall 2013 - 2015
Microsoft 2009 - 2013
Microsoft 2006 - 2009
Microsoft 2004 - 2007
Microsoft 2000 - 2004
The Gillette Company, Duracell Division 1999 - 2000
The Gillette Company, Duracell Division 1996 - 1999
The Gillette Company, Duracell Division 1994 - 1996
Skills
Cross-functional Team..., Strategy, Strategic Partnerships, Program Management, Business Intelligence, Business Development, Product Marketing, Multi-channel Marketing, Business Planning, Partner Management, Business Process, Business Strategy, Process Improvement, Management, Product Management, Change Management, Supply Chain Management, Emerging Markets, Go-to-market Strategy, Leadership, International Marketing, Vendor Management, Strategic Planning, Business Alliances, Operations Research, International..., Project Planning, Six Sigma, Analytics, Big Data, Business Analysis, Project Management, Analysis, Strategy Development, International Business..., Market Sizing, Retail Category..., Competitive Analysis, Supply Chain..., S&OP implementation, Global Program..., Category Insights, Sale Enablement, Asia Business..., BRIC, ASEAN, Tableau
Education
Georgia Institute of Technology
Masters of Science, Industrial Engineering (M.S.I.E.), Operations Research and Statistics
Stanford University Graduate School of Business
Executive Education Program, Global Supply Chain and Interpersonal Dynamics
Auburn University
Master of Business Administration (M.B.A.), Finance
Georgia Institute of Technology
Bachelor of industrial Engineering (B.I.E.), Industrial Engineering
Outerwall 2012 - Present
Redbox 2012 - Present
Redbox Tickets™ 2013 - 2013
Redbox 2007 - 2012
Pendum, Inc. 2006 - 2007
Bates & Carey, LLP 2003 - 2006
Frederick W. Stein, Ltd. 1997 - 2002
Bates, Meckler, Bulger & Tilson / Pope & John, Ltd. 1992 - 1997
Chief Judge William O. Bertelsman 1991 - 1992
St. Paul Fire & Marine Insurance Co. 1986 - 1988
Skills
Litigation, Licensing, Intellectual Property, Commercial Litigation, Strategy, Leadership, Corporate Law, Contract Negotiation, Employment Law, Litigation Management, Legal Advice, Legal Research, Civil Litigation, Legal Writing, Negotiation, Cyberlaw, Human Resources, Software Licensing, Mergers, Contract Management, Marketing, Venture Capital, Legal Assistance, New Media, Retail, Mediation, Arbitration, Copyright Law, Entertainment Law, Trademarks, Public Speaking, Westlaw, Insurance, Corporate Governance, Securities Regulation, Real Estate, Start-ups, Product Liability, Patents, Trade Secrets, Risk Management, Privacy Law, Legal Compliance, Mergers, Mergers & Acquisitions
Education
Northwestern University - Kellogg School of Management 2010 — 2010
Finance for Executives/Executive Education Program
Chicago-Kent College of Law, Illinois Institute of Technology 1988 — 1991
J.D., Law
St. John's University 1982 — 1986
B.S., Government
National Association of Corporate Directors 2013 — 2013
How to Become a Director
Insurance Institute of America 1986 — 1987
Certificate of General Insurance
Fenwick H.S. 1978 — 1982
The Tie Bar September 2015 - Present
Zachary Walz October 2009 - Present
Outerwall September 2014 - September 2015
Starcom MediaVest Group January 2013 - August 2014
Networked Insights January 2011 - January 2013
NSA Media August 2008 - January 2011
Skills
Market Research, Competitive Analysis, Marketing Research, Customer Insight, Data Analysis, Advertising, Marketing Strategy, Strategy, Social Media, Analytics, Account Management, Statistics, Data Management, Team Leadership, Campaign Optimization, Marketing, Regression, Data Mining, Newspaper, Excel, Alteryx, Qualitative &..., SPSS, Cross-functional Team..., Qualitative Research, Social Media Marketing, Tableau, R, Econometrics, Consumer Insights, Advertising Research, Survey Design, Multivariate Statistics, Outlook, Word, PowerPoint, Regression Analysis, Nielsen, Nielsen Data, MRI, Simmons, Project Management, Text Analytics, Google Analytics, Business Analysis, Analysis, Strategic Planning, Business Intelligence, Web Analytics, Market Analysis
Education
The University of Chicago - Booth School of Business 2009 — 2012
MBA, Marketing, Econometrics and Statistics, Analytic Management
Illinois Wesleyan University 2003 — 2008
Bachelor of Arts, Music, Business Administration, Women's Studies
Marian Catholic High School 1999 — 2003
Outerwall March 2014 - Present
Outerwall March 2013 - January 2014
Pepsi Beverages Company January 2012 - February 2013
Pepsi Beverages Company May 2010 - December 2011
Pepsi Bottling Group April 2007 - April 2010
Pepsi Bottling Group May 2005 - March 2007
Pepsi Bottling Group (Syracuse, NY) July 2004 - April 2005
Pepsi Bottling Group June 2003 - July 2004
Skills
Operations Management, Program Facilitation, Presentation Design, Sales Management, Sales Operations, Consumer Products, Direct Store Delivery, Grocery, Key Account Development, IRI, Trade Marketing, National Accounts, AC Nielsen, Distributed Team..., Forecasting, Shopper Marketing, P&L Management, Strategic Planning, Income Statement, P&L, Sales, Management, Training
Education
Alfred University
Bachelor of Business Administration (B.B.A.), Marketing Concentration
Amazon March 2015 - Present
Outerwall July 2014 - December 2014
Outerwall June 2012 - October 2014
Amazon October 2011 - June 2012
Amazon April 2011 - October 2011
Amazon January 2010 - April 2011
Microsoft April 2008 - December 2009
Microsoft October 2007 - April 2008
Belkin 2006 - 2007
Belkin 2005 - 2006
Skills
International Product..., Retail Category..., Consumer Products, Product Management, E-commerce, New Product Development, Consumer Electronics, Customer Experience, Product Marketing, Digital Media, International Business..., Product Development, Go-to-market Strategy, Strategy, Product Planning, User Experience, B2B, Marketing Strategy, Cross-functional Team..., Program Management, Business Strategy, Analytics, Marketing, Multi-channel Marketing, Mobile Devices, Product Lifecycle..., Leadership, Strategic Partnerships, Marketing Management, Competitive Analysis, SaaS, Management, Telecommunications, Start-ups, P&L Management, Product Launch, International Business
Education
University of California, Berkeley
BA
HEC School of Management / HEC Paris 2003 — 2005
MBA
Outerwall February 2014 - Present
Outerwall March 2012 - February 2014
Coinstar, Inc- Seattle, WA February 2008 - March 2012
Woodland Park Zoo September 2003 - January 2008
Brown Eyed Girls Press September 2004 - October 2007
Feld Entertainment September 1997 - January 2003
Skills
Budgets, Partnerships, Staff Management, Marketing Strategy, Marketing Communications, Integrated Marketing, Social Media Marketing, Sponsorship, Marketing, Social Media, Strategic Planning, Retail, Strategic Partnerships, Direct Mail
Education
Central Washington University 1992 — 1997
BA
Outerwall November 2012 - Present
T-Mobile February 2012 - November 2012
PACCAR 2010 - February 2012
Healthcare systems Startup 2010 - 2010
Accenture March 2007 - 2009
Microsoft Corporation December 2006 - March 2007
T-Mobile March 2000 - December 2006
Mastect Corp. ( IGATE) April 1998 - March 2000
Crompton Greaves June 1994 - April 1998
Skills
Enterprise Architecture, IT Strategy, Business Process, Integration, ERP, Visionary, Solution Architecture, Customer Focused Design, SAP R/3, IT Management, SAP, SAP ERP, ABAP, Business Intelligence, SAP Implementation, Business Analysis, Program Management, Data Migration, SAP MM, SAP BW, SAP SRM, SOA, Materials Management, SAP Netweaver, Business Process Design, Requirements Analysis, PMO, CRM, Software Project..., SAP Solution..., SAP PP, SAP WM, People-oriented, ECC, Testing, EAI, EBP, Project Implementation, SAP SD, SAP CRM, SAP PM, Team Building, TOGAF, Cloud Applications, Enterprise IT Strategy
Education
Cornell University 2012 — 2012
Executive leadership Certificate
City University of Seattle 2004 — 2007
MBA
Shivaji University 1990 — 1994
BE ( Bachelor of Engineering)
S.I.E.S College of Sicence 1988 — 1990
Junior College
AFAC English School - Chembur 1978 — 1988
Outerwall July 2012 - Present
Outerwall July 2012 - July 2012
Hansa Consultants April 2006 - September 2010
Florida Crystals 2007 - 2009
BearingPoint Inc April 1999 - April 2006
IDG June 1995 - March 1999
MotorolaAT&TIntertel Corporation March 1993 - June 1995
Skills
Integration, SOA, Solution Architecture, Program Management, ERP, Enterprise Software, ESB, Management, IT Strategy, Business Process Design, SDLC, SAP, webMethods, SAP ERP, EDI
Education
Auburn University 1991 — 1993
Masters, Environmental Engineering
National Institute of Technology Warangal 1986 — 1990
Bachelor of Technology (BTech), Civil Engineering
Outerwall April 2013 - Present
GI July 2005 - April 2013
PBG October 2005 - July 2007
Skills
Forecasting, Budgeting, Planning, Capital Management, Accounting, Cost Accounting, Financial Analysis, Financial Modeling, Financial Management, Managerial Finance, Project Planning, Financial Reporting, Process Improvement, Budgets, Finance, Analysis, Internal Controls, Inventory Management, Leadership, Strategic Financial..., Variance Analysis, Sarbanes-Oxley Act, US GAAP, Financial Planning
Education
UoP
MBA
California State University-Chico 1989 — 1992
B.S., Finance Management
Hygeia Health LLC November 2014 - Present
GROW NOW: Strategy and Solutions for Your Business April 2013 - Present
RoboPutt November 2013 - August 2014
Outerwall June 2010 - June 2013
DVDXpress September 2007 - June 2010
Equipment Resources June 2005 - October 2007
365ink February 2004 - June 2005
SunCom Wireless April 2002 - February 2004
Skills
Customer Service, Team Building, Customer Satisfaction, Cross-functional Team..., Account Management, Sales, Management, Sales Management, Direct Sales, Sales Operations, Customer Retention, New Business Development, P&L Management, Sales Process, Training, Business Development
Education
ECPI 2001 — 2003
Clemson University 1997 — 1999
N/A, Marketing
Outerwall March 2010 - Present
Outerwall July 2007 - March 2010
Outerwall October 2002 - July 2007
Outerwall February 2001 - October 2002
Outerwall May 2000 - February 2001
Outerwall July 1999 - May 2000
Skills
SharePoint, Agile Methodologies, User Interface Design, XML, SQL, .NET, Visio, Vendor Management, Cross-functional Team..., CSS, Testing, Software Development, Software Documentation, Software Project..., Databases, Microsoft SQL Server, SDLC, C#, HTML, Integration, Scrum, Requirements Analysis, Agile Project Management, Web Applications, Visual Basic, Web Services, Quality Assurance, SaaS, System Administration, Process Improvement, MS Project, Project Management, Enterprise Software, Software Quality..., Test Planning, Software Design, Windows Server, Troubleshooting, IIS, Cloud Computing, JavaScript, Software Engineering, ITIL, Windows
Education
Central Washington University 1992 — 1996
Bachelor of Arts (BA), Graphic Design
Outerwall 2012 - Present
Outerwall 2012 - 2012
Yum! Brands / Taco Bell Corp. 2011 - 2012
Yum! Brands / Taco Bell Corp. 2010 - 2011
Fox Searchlight Pictures 2009 - 2009
Triage Consulting Group 2006 - 2008
Education
University of Southern California - Marshall School of Business
MBA, Finance and New Venture Management
Emory University - Goizueta Business School
BBA, Consulting, Business Law
Hong Kong University of Science and Technology - School of Business and Management
Spacelabs Healthcare January 2014 - Present
Outerwall July 2013 - December 2013
Microsoft August 2011 - June 2013
Microsoft September 2009 - August 2011
Microsoft (Through HCL) June 2009 - September 2009
MySpace May 2008 - May 2009
Viack August 2007 - March 2008
LexisNexis October 2006 - August 2007
KForce June 2006 - August 2006
MulvannyG2 Architecture March 2006 - May 2006
Skills
Test Automation, Quality Assurance, Testing, Software Development, Agile Methodologies, C#, Automation, Scrum, Software Engineering, Software Quality..., .NET, TFS, Visual Studio, Agile Project Management, Distributed Systems
Education
DeVry University-Washington 2004 — 2004
Computer Software Engineering
The Polyclinic August 2014 - December 2014
Outerwall March 2013 - December 2013
Coinstar November 2011 - February 2013
Parametric Portfolio Associates August 2008 - July 2011
Productivity Associates, Inc. 1999 - 2004
Skills
Windows 7, Active Directory, Windows, BMC Remedy, ITIL, Disaster Recovery, SharePoint, Technical Support, XP, IT Service Management, Outlook, Access, Customer Service, Help Desk Support, Troubleshooting, Visio, System Administration, Group Policy, Network Administration, IT Operations, Team Leadership, Software Installation, Customer Satisfaction, Operating Systems, Hardware, ITIL v3 Foundations..., Microsoft Office, Remote Desktop, Windows Server, Microsoft Exchange, Computer Hardware
Education
Coleman College 2000 — 2003
Bachelor of Science (B.S.), Applications and Networking
Pierce College at Fort Steilacoom 1994 — 1997
Associates of Arts and Sciences, General Studies
PCC Natural Markets May 2015 - Present
Outerwall June 2011 - January 2014
Pontefract Consulting February 2010 - June 2011
Starbucks Coffee Company February 2009 - January 2010
Starbucks Coffee Company August 2008 - February 2009
Starbucks Coffee Company July 2003 - August 2008
Seattle Repertory Theatre September 2003 - May 2005
McKinsey & Company September 1999 - December 2001
Deloitte Consulting September 1993 - June 1995
Skills
Strategy, Start-ups, Cross-functional Team..., Strategic Planning, Leadership, Business Strategy, Business Planning, Consulting, Marketing, Marketing Strategy, Process Improvement, Team Building, Management, Retail, Project Management, Program Management, Negotiation
Education
Harvard Business School 1996 — 1998
Master of Business Administration (M.B.A.)
Harvard Law School 1995 — 1998
JD
Claremont McKenna College 1989 — 1993
BA, Literature and Mathematics
Boise High 1986 — 1989
Outerwall April 2015 - Present
Outerwall November 2012 - April 2015
Walgreens September 2007 - November 2012
Allstate May 2007 - September 2007
Illinois State University June 2006 - May 2007
Education
Illinois State University 2005 — 2007
BS, Industrial Computer Systems
Outerwall September 2011 - Present
Nuveen Investments June 2008 - September 2011
Nuveen Investments May 2007 - May 2008
Calamos Investments 2002 - 2007
Education
Elmhurst College 2000 — 2002
Master of Industrial/Organizational Psychology, Industrial/Organizational Psychology
Illinois State University 1996 — 2000
BS, Psychology & Sociology
Outerwall March 2015 - May 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2014 - December 2014
Derborn National (BlueCross BlueShield subsidiary) September 2011 - March 2014
Hallmark Services Corporation (BlueCross BlueShield subsidiary) June 2011 - September 2011
Follett Higher Education Group May 2011 - June 2011
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas November 2010 - May 2011
Accuity December 2009 - November 2010
DCP Group March 2009 - December 2009
JSC Global Solution November 2008 - February 2009
Alpha Corporaations March 2004 - August 2008
Skills
QTP, Quality Center, Web Development, Test Automation, User Acceptance Testing, Quality Assurance, Manual Testing, Test Planning, Regression Testing, Test Director, Software Quality..., Testing, SDLC, Agile, Test Cases, Test Strategy, Selenium, SQL, Integration Testing, System Testing, VBScript, Regression, Defect Tracking, Agile Testing, Performance Testing, LoadRunner, ClearQuest, Waterfall, Test Execution, WinRunner, Visual Basic, Black Box Testing, Test Management, XML, DB2, Requirements Analysis, Requirements Gathering, Unix, Mainframe, SQL Server, MS Project, Exploratory Testing, Agile Methodologies, Integration, Microsoft SQL Server, Web Testing, Web Applications, Visual Studio, C#, Java
Education
DePaul University 1999 — 2002
BS, Computer Science
College of DuPage 1997 — 1998
Associate of Arts and Sciences (AAS), Computer Programming
Outerwall December 2014 - Present
Northwest Community Healthcare October 2013 - April 2014
Cadence Health June 2007 - August 2013
Acxiom September 2004 - June 2007
Information Resources October 1996 - September 2004
Skills
Oracle SQL, SQL Server 2000-2008, Hitachi Storage, Oracle, Disaster Recovery, Microsoft SQL Server, Linux, Databases, Servers, RMAN, Netbackup, Software Documentation, Windows, Unix, Testing, System Administration, Database Administration, Data Center
Education
Illinois State University 1987 — 1991
Bachelors of Science, Computer Science
Outerwall September 2010 - December 2013
Theissen Motorcycle Safety August 2007 - August 2011
IntelliTax Software Solutions 2004 - 2009
IntelliTax October 2003 - December 2008
Orrtax Software Solutions 2003 - 2008
Skills
Technical Support, Computer Hardware, Technical Documentation, Troubleshooting, Vendor Management, Windows XP, Training, Testing, System Administration, Hardware, Customer Service, SharePoint, XP, Microsoft SQL Server, Visio, SQL, Lotus Notes, Windows, Microsoft Office, Help Desk Support, Remedy User
Education
Bellevue Community College
MCSE 2000 training
Outerwall August 2008 - Present
Coinstar 2008 - Present
HSBC Auto Finance March 2006 - August 2008
US Bank Home Mortgage November 2004 - March 2006
First Horizon Home Loans 2000 - 2003
Skills
Analysis, Financial Analysis, Retail, Forecasting, Data Analysis, Cross-functional Team..., Marketing, Process Improvement, Team Building, Competitive Analysis, Analytics, Strategic Planning, Management, Team Leadership, Financial Risk, Sales, Account Management, Vendor Management, Strategy, Leadership, Operations Management, Pricing, Inventory Management, Business Analysis, Product Management
Education
Central Washington University 2002 — 2004
B.S., Business Administration, Organization Management, Economics
Outerwall September 2015 - Present
Kraft Foods Group February 2008 - August 2015
Altria 2004 - February 2008
US Navy July 1988 - July 1997
Skills
Consumer Products, Trade Marketing, Key Account Development, Shopper Marketing, Sales Management, Management, Forecasting, AC Nielsen, Nielsen, FMCG, Customer Insight, IRI, Grocery, Spectra, Categorization, P&L Management, Business Analysis, Market Analysis, Competitive Analysis, Strategic Planning, Coaching & Mentoring, Promotional Analysis, Product Innovation
Education
Brenau University 1995 — 1997
Bachelor's Degree, Business Administration and Management, General
Outerwall April 2014 - Present
Outerwall November 2011 - April 2014
Banner Bank August 2007 - August 2009
Bank of America June 1992 - December 2006
Skills
Leadership, Call Centers, Banking, Loans, Small Business Lending, Consumer Lending, Lines Of Credit, Branch Management, Project Management, SBA, Credit, Loan Origination, Retail Banking, Call Center Development, Call Center..., Human Resources
Education
Boise State University 1978 — 1983
BA, Communications
Outerwall 2014 - Present
Skills
Tax, Tax Preparation
Education
University of Washington, Michael G. Foster School of Business 2010 — 2011
Master, Taxation
Communication University of China 2004 — 2007
Master, International Relations and Communication
Outerwall May 2010 - Present
Skills
SQL, Agile Methodologies, SDLC, Scrum, Software Project..., XML, Microsoft SQL Server, SharePoint, Software Development, Agile Project Management, Requirements Analysis, Integration, HTML
Education
Illinois State University 2002 — 2004
Bachelor of Science (BS), Computer Science
Outerwall February 2000 - Present
Washington Mutual Bank January 1997 - February 2000
Farmers & Merchants Bank of Central California September 1983 - January 1997
Skills
Cash Management, Treasury Management, Sarbanes-Oxley Act, Forecasting, Internal Controls, Financial Analysis, Cash Flow Forecasting, Accounting, Strategic Planning, Analysis, Microsoft Excel, Financial Reporting, Process Improvement, Budgets, Inventory Management, Managerial Finance, Cross-functional Team..., P&L, Financial Modeling, Strategy, Team Building, Treasury, Banking, Management, Cash Flow, Variance Analysis, Business Analysis, Sarbanes-Oxley, SAP, Risk Management, Finance, Vendor Management, Leadership, Retail, P&L Management
Education
California State University-Sacramento 1979 — 1983
Undergraduate BA, Business Management
... July 2014 - Present
Roanoke Park Watch Repair August 2012 - October 2014
Outerwall June 2013 - June 2014
Mithun June 2006 - June 2013
CenturyLink December 1997 - September 2004
Skills
Depreciation, Monthly Close, Accounting, Year-end Close, Financial Accounting, Project Accounting, Project Planning, Microsoft Office, Deltek, GAAP, Oracle CRM, Fixed Asset Management, Fixed Assets, Budgets
Education
Central Washington University 1993 — 1997
Bachelor of Business Administration (BBA), Accounting and Finance
University of Washington 2007 — 2008
Certificate, Construction Management
North Seattle Community College 2010 — 2012
Watch Technology Institute Professional Program, Art & Science of traditional Swiss watchmaking education
Syncronex January 2014 - Present
Outerwall September 2009 - December 2013
Microsoft Corporation (Excell contractor) October 2008 - May 2009
Microsoft Corporation (Excell contractor) October 2004 - July 2008
Microsoft Corporation (Excell contractor) May 2003 - May 2004
Microsoft Corporation (Volt contractor) July 2002 - October 2002
RealNetworks April 2001 - October 2001
Microsoft Corporation (Volt contractor) February 2000 - February 2001
Skills
Agile Methodologies, Microsoft SQL Server, Testing, Scrum, Software Engineering, Software Quality..., Test Planning, Test Automation, XML, SDLC
Education
Bowling Green State University
B.S, Computer Science
University of Oregon
B.S, General Science (Physics/Biology)
Group Health June 2014 - October 2015
Outerwall February 2013 - May 2014
Outerwall October 2010 - February 2013
Outerwall October 2008 - October 2010
FLOORCRAFT June 2006 - June 2008
City of Seattle 2001 - 2006
Vertex Business Services 1996 - 2001
Puget Sound Energy 1985 - 1996
Skills
Business Intelligence, Data Modeling, Data Analysis, Systems Analysis, Microsoft SQL Server, PL/SQL, Erwin, Oracle 9i, T-SQL, SOA, ESB, agile, Scrum, DB2, Access, Visio, Client/server, SAP, SDLC, webMethods, Agile Methodologies, Data Warehousing, Requirements Gathering, Integration, Databases, Oracle, Business Analysis, Analysis, ETL, Software Documentation, Requirements Analysis, Enterprise Software, SQL, SSRS, XML, Business Requirements, Software Development, SSIS, Crystal Reports, Database Design, Master Data Management
Education
Bellevue College 1982 — 1984
AA, Data Processing
University of Washington
BA, Political Science
ETS-Lindgren February 2014 - Present
Outerwall June 2011 - February 2014
Homer Tree Service April 2010 - May 2011
City of Aurora May 2009 - August 2009
R.C. Wegman Construction May 2008 - August 2008
Reuland's Food Service, Inc. 2003 - 2007
Skills
Process Scheduler, Human Resources, Office Management, Time Management, Outlook, Contract Negotiation, Microsoft Office, Budgets, Customer Service, Team Leadership, Inventory Management, Customer Satisfaction, Microsoft Excel, Team Building, Operations Management
Education
Illinois State University 2004 — 2009
B.S., Construction Management
Illinois State University 2004 — 2009
Bachelor of Science, Construction Management
Outerwall September 2013 - Present
Outerwall April 2011 - September 2013
Coinstar April 2007 - March 2011
Washington Mutual Bank January 2005 - April 2007
Skills
Accounting, Financial Reporting, SEC filings, Corporate Finance, Sarbanes-Oxley Act, Financial Analysis, SAP, SAP Implementation, SAP BI, SAP BPC, Reporting Systems, Month End Close, Financial Accounting, Accounts Receivable, Banking, Bank Reconciliation, Quarterly Reporting, Year-end Close, Volunteering, Team Building, Intercompany..., Intercompany Accounts, Intercompany, International Accounting, Monthly Close, Shared Services, SharePoint, Microsoft Excel, Fixed Assets, Fixed Asset Depreciation, Fixed Asset Management, Consolidated Reporting, Account Reconciliation, Accruals, Accounting Research, Procedure Manuals, Annual Reports, Reporting & Analysis, Revenue, Supply Chain, Great Plains Software, Journal Entries, GreatPlains, SEC Financial Reporting, Internal Controls, Forecasting, Microsoft Dynamics GP, SEC Filings
Education
Seattle University 2002 — 2004
Bachelor of Arts in Business Administration, Accounting Major
Bellevue College 1997 — 2002
Associate of Arts and Sciences (AAS), Business/Commerce, General
Outerwall May 2013 - Present
Redbox March 2008 - May 2013
Redbox April 2007 - March 2008
Redbox January 2007 - April 2007
Skills
Executive Level..., Executive Support, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Heavy Calendaring, Lotus Notes, Concur, Ultipro, Phone Screening, Customer Service
Education
College of DuPage 2012 — 2014
Outerwall July 2012 - Present
Pacific Software Publishing, Inc. February 2011 - July 2012
Skills
Troubleshooting, Windows Server, Active Directory, Computer Hardware, Technical Support, Cisco Technologies, Network Administration
Education
Central Washington University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Information Technology
Central Washington University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management
Outerwall April 2014 - Present
Coinstar November 2011 - April 2014
Education
Boise State University 1978 — 1982
Bachelor’s Degree, Communication, General
Outerwall March 2014 - Present
Outerwall September 2011 - February 2014
Coinstar March 2010 - September 2011
Coinstar June 2007 - March 2010
Skills
Fixed Assets, Financial Reporting, Account Reconciliation, Financial Statements, SAP, Invoicing, Microsoft Excel, Accounting, Financial Accounting, General Ledger, Fleet Leasing, Monthly Close, Fixed Asset Management, GAAP, Sarbanes-Oxley Act, Great Plains Software, Microsoft Office, Accounts Receivable, Accounts Payable, Variance Analysis, Payroll, Internal Controls, US GAAP, Accruals, Journal Entries, Year-end Close, Depreciation, Pivot Tables, Balance Sheet
Education
Central Washington University 2003 — 2007
Bachelor of Science (B.S.), Accounting
Kentridge High School 2001 — 2003
Diploma, General Studies