BlueCross BlueShield of Western New York
Industry: Company
DescriptionHeadquarters: Buffalo, NY Founded: 1936 Parent organization: HealthNow New York Inc.FeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportBlueCross BlueShield of Western New YorkWebsiteDirections Saved (0) Saved Save 15 Google reviews Health insurance agency in Buffalo, New York Address: 257 W Genesee St #100, Buffalo, NY 14202 Hours: Closed ⋅ Opens 8AM Mon SundayClosedMonday(Martin Luther King Jr. Day)8AM–5PMHours might differTuesday8AM–5PMWednesday8AM–5PMThursday8AM–5PMFriday8AM–5PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (716) 887-6900Place name: : : : : : Website: : Category: Website: http://www.bcbswny.com/ Category: Health insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo.
BlueCross BlueShield of Western New York List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at BlueCross BlueShield of Western New York. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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186 BlueCross BlueShield of Western New York employees in database. Find out everything there's to know about BlueCross BlueShield of Western New York employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BlueCross BlueShield of Western New York Employees
Meritain Health March 2015 - Present
BlueCross BlueShield of Western New York 2013 - January 2015
BlueCross BlueShield of Western New York 2009 - 2013
BlueCross BlueShield of Western New York 2008 - 2009
BlueCross BlueShield of Western New York 2007 - 2008
Self Employed 2004 - 2007
Learning Disabilities Association of WNY 2005 - 2006
Fiserv Lending Solutions 2001 - 2003
Skills
Training, Leadership Development, Instructional Design, Training Delivery, Leadership, Change Management, Management, Organizational..., Coaching, Strategic Planning, Team Building, Performance Management, Needs Analysis, Project Management, ADDIE, Organizational Change, Public Speaking, Learning Management..., Conflict Resolution, Team Management, Instructor-led Training, Problem Solving, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Delivery, Lectora, Blended Learning, Organizational Learning, Learning Management, E-Learning, Captivate, Workshop Facilitation, Talent Management, Performance Improvement, Program Management, Analysis, Talent Development, Process Improvement, Onboarding, Strategy, Recruiting
Education
Canisius College 2004 — 2005
MS, Counseling & Human Services
State University of New York at Buffalo 1995 — 1999
BA, Communication
Xerox HR Outsourcing LLC July 2013 - Present
Personal Executor May 2010 - September 2012
BlueCross BlueShield of Western New York July 2007 - May 2010
BlueCross BlueShield of Western New York October 2002 - July 2007
BlueCross BlueShield of Western New York March 2001 - October 2002
BlueCross BlueShield of Western New York March 1999 - March 2001
BlueCross BlueShield of Western New York June 1997 - March 1999
BlueCross BlueShield of Western New York December 1996 - June 1997
Skills
Account Management, Team Building, Health Insurance, Customer Service, Benefits Administration, Process Improvement, Strategic Planning, Leadership, Microsoft Excel, Managed Care, Data Analysis, Marketing, Training, Employee Benefits, Analysis, Management, Human Resources, Budgets
Education
State University of New York College at Fredonia 1994 — 1996
Bachelor of Science, Business Administration -- Marketing Specialization
BlueCross BlueShield of Western New York March 2012 - Present
BlueCross BlueShield of Western New York May 2009 - March 2012
Mueller Services February 2008 - March 2009
Appraisal.com July 2004 - February 2008
Skills
Healthcare Core System..., WebSphere Message Broker, C#, DB2, SQL Server, Sybase, Web Services, Web Development, Application Development, Microsoft SQL Server, XML, Visio, Software Development, SDLC, SOA, SQL, Business Analysis, Agile Methodologies, ASP.NET, Integration, Databases, Web Applications, Visual Studio, Process Improvement
Education
University at Buffalo 2012 — 2014
Master of Business Administration (MBA)
Canisius College 2000 — 2004
B.S, Management Information systems
Towers Watson August 2015 - Present
BlueCross BlueShield of Western New York June 2015 - August 2015
Penn State University August 2014 - May 2015
Liberty Mutual Insurance October 2014 - October 2014
Penn State University September 2013 - September 2014
China Continent Property & Casualty Insurance Company LTD. December 2013 - January 2014
China Minsheng Banking Corp.ltd July 2013 - August 2013
Bank of China June 2013 - June 2013
KPMG US October 2012 - October 2012
Penn State University September 2011 - January 2012
Skills
Microsoft Excel, Statistics, PowerPoint, Data Analysis, Microsoft Office, Microsoft Word, Economics, Analysis, Access, Public Relations, Matlab, Time Management, Research, Teamwork, Financial Analysis, English, SAS programming, Minitab, SAS, Actuarial Science, Cognos, SQL
Education
Penn State University 2014 — 2015
Master's Degree, Applied Statistics
Penn State University 2012 — 2014
Bachelor of Science (BS), Mathematics, 3.83
Pennsylvania State University-Erie Campus 2011 — 2012
Bachelor of Science (BS), Finance, General
HKBU-BNU United International College 2009 — 2011
Bachelor of Business Administration (BBA), Applied Economics
Navient Solutions November 2012 - Present
BlueCross BlueShield of Western New York May 2007 - November 2012
HealthNow NY, Inc. May 2007 - November 2012
Kalieda Health 2005 - 2007
M&T Bank 2002 - 2005
Kaleida Health 2000 - 2002
Norrell Staffing April 1994 - October 1999
Skills
Health Insurance, Human Resources, Healthcare, Recruiting, Talent Management, Applicant Tracking..., Onboarding, Interviews, Management, Employee Benefits, Personnel Management, Process Improvement, Insurance, Benefits Administration, Talent Acquisition, Employee Relations, Strategy, Temporary Placement, Team Building, Sourcing, Employee Training, Training, Time Management, Hiring, Account Management, College Recruiting, Performance Management, Internet Recruiting
Education
Elmira College 1984 — 1988
BA, English
Bureau Veritas Consumer Products Services March 2015 - June 2015
BlueCross BlueShield of Western New York September 2014 - February 2015
Ingram Content Group 2006 - 2013
Coutts Information Services 2004 - 2006
Coutts Information Services 1998 - 2004
World University Games- USA 1992 - 1993
Skills
Cataloging, Training, Collection Development, Books, Metadata, Management, Library, Project Management, History, Research, Ebooks, Proofreading, Customer Service, Workflow analysis, Editing, Information Retrieval, Budgets, Workflow Management, Social Media, WebEx, PowerPoint, Workflow, Microsoft Excel, Microsoft Word, Individual Health..., Health Insurance..., Affordable Care Act, Sales, Libraries, Public Speaking, Blogging, Strategic Planning, Publications, Nonprofits, Community Outreach
Education
State University of New York at Buffalo
Master of Library & Information Science (MLIS)
Columbia University in the City of New York
Master of Arts (M.A.), History
Barnard College
Bachelor of Arts (B.A.), History
BlueCross BlueShield of Western New York October 2014 - Present
BlueCross BlueShield of Western New York 2013 - 2014
M&T Bank May 2013 - September 2013
M&T Bank July 2008 - May 2013
Skills
Talent Management, Employee Relations, Employee Benefits, Human Resources, Leadership, Training, Microsoft Excel, Outlook, Onboarding, Customer Service, Interviews, Organizational..., Performance Management, Applicant Tracking..., Recruiting, Talent Acquisition
Education
Canisius College 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
State University of New York College at Buffalo 2005 — 2007
Postbaccalaureate Teacher Certification, Mathematics Teacher Education (Secondary)
Canisius College 2000 — 2004
Bachelor of Science (B.S.), Management Information Systems, General
London Metropolitan University 2003 — 2003
Lockport Town & Country Club May 2012 - Present
Manhattans Restaurant October 2006 - September 2012
BlueCross BlueShield of Western New York July 2011 - March 2012
BlueCross BlueShield of Western New York May 2009 - July 2011
BlueCross BlueShield of Western New York May 2008 - May 2009
BlueCross BlueShield of Western New York May 2005 - May 2008
BlueCross BlueShield of Western New York October 2004 - May 2005
Skills
Healthcare, Computer Information..., Chef, Project Management, Visual Basic, Java, Programming, C++, Access, Analysis, Process Improvement, Lotus Notes, Business Analysis, Microsoft Excel
Education
Niagara County Community College 2010 — 2012
Associate of Science (A.S.), Computer Information Systems, 3.20
BlueCross BlueShield of Western New York February 2014 - Present
BlueCross BlueShield of Western New York October 2011 - February 2014
State University of New York at Buffalo School of Social Work January 2008 - October 2011
University at Buffalo March 2009 - August 2010
Schussmeisters Ski Club, Inc August 2008 - March 2010
Skills
SharePoint, HTML, Databases, Requirements Analysis, SDLC, Visio, SQL, Access, Windows, PHP, Photoshop, Unix, Systems Analysis, Business Analysis, Data Analysis
Education
State University of New York at Buffalo - School of Management 2010 — 2011
Master of Science, Management Information Systems
State University of New York at Buffalo 2006 — 2010
Bachelor of Science, Informatics
Owego Free Academy
Rochester Institute of Technology June 2015 - Present
BlueCross BlueShield of Western New York June 2014 - August 2014
7-Eleven February 2012 - August 2013
Skills
HTML 5, CSS, JavaScript, PHP, Java, C#, MySQL, MongoDB, Customer Service
Education
Rochester Institute of Technology 2012 — 2016
Information Science and Technology
M&T Bank May 2015 - Present
First Niagara Bank October 2011 - May 2015
HealthNow New York Inc. February 2010 - October 2011
BlueCross BlueShield of Western New York March 2007 - February 2010
BlueCross BlueShield of Western New York March 1999 - October 2007
HSBC 1995 - 1999
Skills
Integration, SOA, Enterprise Architecture, Solution Architecture, Data Architecture, SQL, Data Warehousing, DB2, SDLC, Business Architecture, Websphere, Application Architecture, Sybase, Master Data Management, TOGAF, Leadership, ITIL, Security, Disaster Recovery, Business Intelligence, Agile Methodologies, Business Process, Enterprise Software, Program Management, Software Project..., Databases, Business Analysis
Education
State University of New York College at Buffalo 1995 — 2005
Master, Technology Management
State University of New York College at Buffalo 1991 — 1995
Bachelor of Science, Computer Information Systems
National Fuel Gas Company May 2015 - Present
Fisher-Price October 2014 - May 2015
University at Buffalo Graduate Management Association April 2014 - May 2015
BlueCross BlueShield of Western New York May 2014 - October 2014
Rich Products Corporation June 2013 - May 2014
Novum Medical Products, Inc (DBA: NK Medical) September 2011 - June 2013
Above & Beyond Marketing and Event Management June 2011 - September 2011
Fresh Prints July 2010 - June 2011
IGS Energy May 2010 - May 2011
Eagle Systems Inc June 2008 - September 2009
Skills
Event Planning, Writing, Graphic Design, Creative Branding, Social Media, Data Analysis, Brand Implementation, Product Development, Creative Strategy, Sales, Management, Marketing Strategy, Budgets, Adobe Creative Suite, Market Planning, Competitive Analysis, Leadership, International Relations, Microsoft Excel, Microsoft Office, PowerPoint
Education
State University of New York at Buffalo - School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Marketing, 3.9
The Ohio State University - The Max M. Fisher College of Business 2007 — 2011
Bachelor of Science, Business Administration; Marketing, Fashion Merchandising
Lawley Insurance April 2014 - Present
Lawley Insurance May 2012 - Present
Lawley Insurance May 2010 - May 2012
BlueCross BlueShield of Western New York August 2005 - May 2010
Mattel May 2005 - August 2005
BlueCross BlueShield of Western New York January 2005 - August 2005
Catholic Health System January 2005 - April 2005
Education
Canisius College 2011 — 2013
M.S. Communication and Organizational Leadership
University at Buffalo 2000 — 2005
B.S. Exercise Science
University at Buffalo 2000 — 2005
B.A. Psychology
BlueCross BlueShield of Western New York 2014 - 2015
Gelia 2013 - 2013
Triple Insight 2012 - 2013
BlueCross BlueShield of Western New York 2009 - 2011
BlueCross BlueShield of Western New York 2009 - 2009
BlueCross BlueShield of Western New York 2007 - 2009
BlueCross BlueShield of Western New York 2005 - 2007
BlueShield of Northeastern New York 2001 - 2004
BlueShield of Northeastern New York 1998 - 2001
Skills
Marketing, Integrated Marketing, Direct Marketing, Advertising, Leadership, Online Marketing, Management, Marketing Strategy, Insurance, Sales, Market Research, Business Development, Account Management, Social Media, Healthcare, Product Management, Public Relations, New Business Development, Media Relations, idea management systems
Education
S.I. Newhouse School of Public Communications at Syracuse University 2015 — 2015
Certificate
West Virginia University 2006 — 2009
MS
Stonehill College 1993 — 1997
BA
Colonie High School 1989 — 1993
WIVB/WNLO-TV (LIN TV Corp) December 2014 - May 2015
BlueCross BlueShield of Western New York July 2014 - October 2014
Canisius College 2013 - 2014
Walmart May 2013 - October 2013
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Word, Photoshop, Microsoft Excel, Public Speaking, Research, Customer Service, Teamwork, Facebook, Event Planning, Time Management, Creative Writing
Education
Canisius College 2011 — 2015
Communication and Media Studies
M&T Insurance Agency, Inc. February 2012 - Present
BlueCross BlueShield of Western New York May 2008 - January 2012
NOCO Energy Corp. January 2006 - February 2008
U.S. Customs and Border Protection July 2001 - August 2005
Skills
Energy, Employee Benefits, Life Insurance, Sales, Oil/Gas, Health Insurance, Risk Management, Commercial Insurance, Natural Gas, Property & Casualty..., Professional Liability, Workers Compensation, Brokers, Disability Insurance, Insurance, Oil & Gas, Energy Industry, Customer Service, Strategic Planning, Account Management, Management, Leadership
Education
State University of New York College at Buffalo 2001 — 2005
Bachelor of Science (BS), Business Administration
Williamsville East High School 1997 — 2001
BlueCross BlueShield of Western New York January 2012 - Present
BlueCross BlueShield of Western New York August 2011 - January 2012
BlueCross BlueShield of Western New York January 2011 - August 2011
Skills
Health Insurance, HIPAA, Managed Care, Insurance, Medicare, Healthcare, Process Improvement, Provider Relations, Medicaid, Outlook, PPO, HMO, Risk Management, Medicare Secondary Payer, Microsoft Office, Healthcare Industry, Medical Billing, ICD-9, Medical Coding, CPT, Medical Records, EHR, Medicaid Managed Care, Visio, Physician Relations, Financial Analysis, Microsoft Excel, Customer Service, Microsoft Word, Quality Improvement, Sales, PowerPoint, Financial Reporting, Claim
Education
Erie Community College 2013 — 2015
Associate's degree, Business Administration and Management, General
Bryant and Stratton College 2008 — 2009
Medical Billing and Coding
BlueCross BlueShield of Western New York July 2015 - Present
Gap Inc. August 2012 - Present
BlueCross BlueShield of Western New York December 2013 - July 2015
Payless ShoeSource September 2011 - August 2012
Arby's Restaurant Group June 2010 - December 2010
Skills
Loss Prevention, Retail Sales, Visual Merchandising, Merchandising, Customer Service, Phone Etiquette, Customer Satisfaction, Microsoft Word, Microsoft Excel, POS, PowerPoint, InDesign, Photoshop, Event Planning, Cash Register, Cashiering, Research, Sales
Education
State University of New York College at Buffalo 2012 — 2015
B.A. Public Communications, Public Relations, 3.73
University of North Florida 2011 — 2015
B.A. Fine Arts, Photography
BlueCross BlueShield of Western New York May 2012 - Present
University at Buffalo July 2010 - May 2011
Kaleida Health September 2008 - August 2010
Univera Healthcare December 2001 - September 2008
M&T Bank March 2000 - September 2001
TeleTech 1997 - 2000
Skills
Recruiting, Employee Relations, Human Resources, Talent Acquisition, Interviews, Applicant Tracking..., New Hire Orientations, HRIS, Employee Benefits, Temporary Placement, Hiring, Temporary Staffing
Education
Buffalo State College
Niagara County Community College
Six Sigma January 2004 - Present
ConServe May 2015 - June 2015
Kaleida Health 2011 - October 2014
BlueCross BlueShield of Western New York February 2007 - July 2011
Account Solutions Group April 2003 - February 2007
Skills
Management, Strategic Planning, Project Management, Business Strategy, Leadership, Customer Service, Microsoft Office, Marketing Strategy, Marketing, New Business Development
Education
Daemen College 2013 — 2018
Executive Leadership Change, Business Administration and Management, General
Seneca Vocational High School 1991 — 1995
Electrical Arts, Electrical and Electronics Engineering
BlueCross BlueShield of Western New York December 2007 - Present
HealthNow New York Inc. December 2007 - Present
Sitel March 2006 - October 2007
Hy-Grade Distributors September 2003 - February 2006
Skills
PeopleSoft, Vendor Management, Pricing Negotiation, Contract Management, Strategic IT, Purchasing, Purchasing Negotiations, Purchasing Strategy, IT Procurement, Enterprise Software, Computer Hardware, Network Hardware, Server Hardware, IBM, Microsoft, Dell, HP, Cisco, PeoplesSoft Workflow, Servers, Cisco Technologies, Management, Information Technology, Project Management, Pricing Strategy, Sourcing, IT Management, Software Project..., Telecommunications, Databases, Dell Computers
Education
University at Buffalo 2003 — 2005
Erie Community College 2001 — 2003
Associates in Applied Sciences, Computer Information Systems
Sodexo January 2014 - Present
Sodexo January 2008 - December 2013
Theatre of Youth May 2009 - May 2010
BlueCross BlueShield of Western New York 1996 - 2006
Buffalo Events Network January 2003 - January 2005
Leadership Buffalo 2005 - 2005
BlueCross BlueShield of Western New York January 1983 - January 1996
Skills
Strategic Planning, Public Relations, Event Management, Team Building, Marketing Communications, Writing, Customer Service, Internal Communications, Social Media, Media Relations, Leadership, Management, Team Leadership, Budgets, Corporate Communications, Team Management, Training, Volunteer Management, Community Outreach, Community Development, Fundraising, Marketing, Project Management, Social Networking
Education
State University of New York College at Fredonia 1979 — 1983
BS, Public Relations, Music
Independent Health March 2013 - Present
BlueCross BlueShield of Western New York March 2010 - October 2012
Lifetime Health Medical Group March 2005 - March 2010
Univera Healthcare June 2002 - March 2005
Univera Healthcare October 2001 - June 2002
Skills
Strategic Planning, Healthcare, Health Insurance, Managed Care, Public Speaking, Writing,, Sales, Leadership, Marketing Strategy, Marketing, Public Relations, Media Relations, Integrated Marketing, Team Building, Strategic Communications, Employee Benefits, Strategy, Insurance, Marketing Communications, Medicare, Recruiting, Advertising, Cross-functional Team..., Product Marketing, Budgets, Event Management, Social Media, Training, Internal Communications, Project Planning, Analysis, Business Planning, Community Outreach, Product Development, Sales Management, Medicaid, Management, Event Planning, Coaching, HIPAA, Account Management, Customer Service, Process Improvement, Leadership Development, Negotiation, Project Management
Education
Canisius College 1984 — 1988
BA, Communication, Psychology
Grand Island High School 1980 — 1984
High School, General
Achieve Personal Fitness November 2013 - Present
BlueCross BlueShield of Western New York June 2012 - Present
The Wellness Institute of Greater Buffalo May 2012 - September 2012
Buffalo Athletic Club March 2010 - June 2010
Verizon Wireless May 2009 - February 2010
Skills
Wellness, Fitness, Nutrition, Health, Exercise, Exercise Physiology, Overall Wellness, Fitness Training, Employee Wellness, Wellness Coaching, PowerPoint, Word, Excel, Cpr Certified, AED, Teaching, Healthcare, Weight, Weight Training
Education
Canisius College 2010 — 2013
Masters of Science, Health and Human Performance
State University of New York College at Brockport 2004 — 2009
Bachelor of Science, Physical Education; Exercise Physiology
BlueCross BlueShield of Western New York July 2013 - Present
BlueCross BlueShield of Western New York January 2011 - Present
Front9 Technologies September 2006 - Present
BlueCross BlueShield of Western New York November 2009 - January 2011
Richard J. Eaton Foundation for Men's Cancer Awareness April 2009 - May 2010
General Dynamics AIS October 2008 - November 2009
General Dynamics AIS October 2005 - October 2008
General Dynamics AIS June 2003 - October 2005
Skills
iPhone, Grails, Java, jQuery, Objective-C, iPhone development, PHP, Ruby on Rails, MySQL, Mobile, SOA, Web Applications, CQ5, Scrum, iOS development, Java Enterprise Edition, Android, JSON, Social Marketing, Flex, mobile architect, J2EE, Web 2.0, adobe cq5, Windows 8, Adobe AEM, Mobile Applications
Education
State University of New York at Buffalo - School of Management 2003 — 2007
MBA, Business Administration and Management, General
University at Buffalo 1999 — 2003
BA, Computer Science
HealthNow New York Inc. November 2012 - Present
BlueCross BlueShield of Western New York November 2012 - Present
MicroSpec Systems Inc. July 2011 - October 2012
Bell Canada September 2010 - July 2011
Simfit – A Division of Job Skills July 2010 - September 2010
2006 - 2008 June 2006 - September 2008
OB-Gyn Specialists June 2002 - June 2006
Toyota Canada, Inc January 1998 - January 1999
Skills
Microsoft SQL Server, SQL, Java, JavaScript, Unix, .NET, Linux, Oracle, AJAX
Education
Indiana University—Purdue University Fort Wayne 2003 — 2010
Bachelor's, General Studies Minor in Psychology
Laurentian University - Algoma University College
Bachelor's, Computer Science
BlueCross BlueShield of Western New York October 2014 - Present
Seneca Mortgage Servicing LLC July 2010 - October 2014
Wegmans Food Markets July 2007 - March 2011
Cricket Communications October 2008 - December 2008
Essex Homes June 2006 - August 2008
Buffalo News January 2000 - January 2004
Skills
Access, Customer Service, Leadership, Marketing, Sales, Financial Analysis, Loans, Analysis, Mortgage Lending, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word
Education
State University of New York College at Brockport 2006 — 2010
Bachelor of Science, Finance
Liazon May 2014 - February 2015
BlueCross BlueShield of Western New York August 2012 - November 2013
Institute of Management Accountants April 2010 - May 2011
Alfred Univeristy Career Developement Center January 2010 - May 2011
SMIF (Student Management Investment Fund) September 2008 - May 2011
University Office Services September 2007 - May 2011
Alfred University May 2010 - April 2011
Student Senate March 2010 - February 2011
Alfred University January 2010 - April 2010
Student Senate February 2009 - March 2010
Skills
Management, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Research, Accounting, Public Speaking, Event Planning, Non-profits, Access, Outlook, Financial Analysis, Time Management, Higher Education, Student Affairs, Auditing, Teamwork, Fundraising, Customer Service, Nonprofits, Leadership, Budgets, Analysis, Invoicing, Event Management
Education
Canisius College 2015 — 2016
Master of Science (M.S.), Forensic Accounting
Saint John Fisher College 2011 — 2012
Master of Business Administration (M.B.A.), Accounting
Alfred University 2007 — 2011
Bachelor of Science (B.S.), Accounting
Lee County School District January 2012 - August 2015
Lee County School District April 2011 - January 2012
Lee County School District August 2009 - April 2011
Lee County School District August 2006 - June 2009
Center For Talented Youth (Johns Hopkins University) June 2007 - August 2007
BlueCross BlueShield of Western New York August 2004 - August 2006
Skills
Staff Development, Teaching, Psychology, Interventions, Student Counseling, Counseling, Coaching, Educational Leadership, Written Communication, Presentation Skills, Public Speaking, K-12
Education
University at Buffalo 2003 — 2004
Master's
Canisius College 1999 — 2003
B.A.
BlueCross BlueShield of Western New York May 2015 - Present
BlueCross BlueShield of Western New York October 2014 - May 2015
BlueCross BlueShield of Western New York September 2013 - October 2014
Delta Sonic Car Wash March 2011 - November 2013
Canisius College August 2010 - May 2012
Charlotte Russe November 2010 - January 2011
Skills
Time Management, Team-oriented, Coordinating Events, Events Coordination, Close Attention to..., Result Oriented, Highly Ambitious, Meet Deadlines, Organization, Critical Thinking, Friendly Personality, Teamwork, Social Networking, Customer Service, Customer Satisfaction, Social Skills, Diligent, Superior Work Ethic, Facebook, Online Research, Customer Oriented, Direct Sales, Creativity, Problem Solving, Administrative Work, Goal Oriented, Volunteering, Oral & Written..., Interpersonal..., Business, Analytical Skills, Highly detail oriented, Creative Solutions, Highly personable, Team Leadership, Leadership, Facilitation, Interpersonal..., Microsoft Excel, Microsoft Word, Social Media, Google Analytics, PowerPoint, Event Planning, Microsoft Office, Communication
Education
Canisius College 2010 — 2014
Bachelor of Science (B.S.), Marketing
Starpoint High School
IBM June 2014 - Present
University at Buffalo August 2012 - May 2014
BlueCross BlueShield of Western New York June 2013 - August 2013
Skills
Higher Education, HTML, Student Development, Microsoft Excel, Statistics, Data Modeling, Data Analysis, Access, Research, Microsoft Office, Financial Analysis, Databases, Time Management, SQL
Education
State University of New York at Buffalo - School of Management 2012 — 2014
Master of Business Administration (MBA), Finance, General
State University of New York at Buffalo - School of Engineering and Applied Sciences 2009 — 2014
Bachelor of Arts, Computer Science
BlueCross BlueShield of Western New York May 2015 - Present
BlueCross BlueShield of Western New York February 2014 - May 2015
BlueCross BlueShield of Western New York November 2011 - January 2014
BlueCross BlueShield of Western New York May 2011 - September 2011
YMCA of Buffalo Niagara September 2008 - May 2011
YMCA of Buffalo Niagara May 2005 - September 2009
Skills
Social Media, Microsoft Office, PowerPoint, Press Releases, Public Relations, Facebook, Social Networking, Media Relations, Microsoft Word, Microsoft Excel, Internal Communications, Event Planning, Social Media Marketing, Newsletters, Marketing Communications, Crisis Communications, Blogging, Press Kits, Speech Writing, Publicity, Community Development, Fundraising, Time Management
Education
Canisius College 2007 — 2011
Bachelors, Communication Studies
BlueCross BlueShield of Western New York August 2015 - Present
BlueCross BlueShield of Western New York November 2014 - August 2015
BlueCross BlueShield of Western New York March 2014 - November 2014
Rural/Metro Corporation January 2013 - August 2013
TIME, a Crump Company November 2011 - December 2012
NFP National Account Services September 2009 - November 2011
Sun Life Financial December 2005 - August 2009
Milan Dragway April 1998 - October 2008
Skills
Life/Accident and..., Administration, Insurance Billing, Organizing, Pre-sales, Disability Insurance, Group Policy, Insurance Claims, Claims Administration, Excel, Word, Outlook, PowerPoint, Follow-up, Customer Service, Implementation Services, Report Writing, Quality Assurance, Licensing, Compliance, Suitability, Management, High Net Worth..., Process Improvement, Open Enrollment, Enrollment Management, Insurance, Series 63, Microsoft Excel, Risk Management, Underwriting
Education
Eastern Michigan University 2000 — 2005
Bachelor of Business Administration, Marketing
Achieve Personal Fitness January 2014 - Present
Orchard Park High School September 2007 - Present
BlueCross BlueShield of Western New York June 2013 - 2014
Skills
Training
Education
Canisius College 2012 — 2014
Master of Science (MS), Applied Nutrition
University at Buffalo 2000 — 2002
MA, Humanities / English & Women's Studies
Canisius College 1995 — 2000
BA, English
Women & Children's Hospital of Buffalo July 2015 - Present
HealthNow New York Inc. November 2012 - July 2015
BlueCross BlueShield of Western New York September 2011 - November 2012
HealthNow New York October 2008 - August 2011
The Gow School September 1998 - July 2007
Skills
Six Sigma, Program Management, Program Development, Ideation, Healthcare, Strategic Planning, Vendor Management, Training, Project Management, Process Improvement, Healthcare Management, Public Speaking, Recruiting, Corporations, Wellness, Health Promotion, Management, Behavior Change, Health Insurance, Health Education, Fitness
Education
State University of New York College at Buffalo 2000 — 2004
MS, Educational Computing
State University of New York College at Brockport 1993 — 1996
BS, Health Education
Acuity Institute
Lean Six Sigma, Lean management
Niagara National Inc. October 2001 - Present
BlueCross BlueShield of Western New York August 2000 - October 2001
Meritain Health (formerly North American Health Plans) February 1996 - August 2000
Education
Colgate University 1986 — 1989
Bachelor of Arts (B.A.), Political Science and Government
Tulane University
Rochester Regional Health September 2015 - Present
UnitedHealthcare June 2012 - September 2015
OptumHealth Collaborative Care (UnitedHealthcare) June 2006 - June 2012
Excellus BlueCross BlueShield of Rocheter March 1999 - June 2006
Excellus BCBS June 1994 - March 1999
BlueCross BlueShield of Western New York June 1991 - June 1994
Skills
Health Insurance, Healthcare, Managed Care, Provider Relations, HIPAA, Medicaid, Insurance, Medicare, Hospitals, Process Improvement, Healthcare Management, Healthcare Industry, Healthcare Information..., Healthcare Consulting
Education
Rochester Institute of Technology 1996 — 1999
Master of Science (MS), Health Systems Administration - Executive Leadership Program
BlueCross BlueShield of Western New York September 2014 - Present
Univera Healthcare June 2014 - August 2014
Siena College September 2012 - December 2012
The Home Depot February 2011 - August 2011
The Buffalo News May 2010 - August 2010
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Customer Support, Social Networking, Social Media, Microsoft Office, Computer Science, Customer Experience, Public Relations, Corporate Communications, Sales
Education
Niagara University 2015 — 2016
Bachelor of Science (B.S.), Communication, 3.6
Erie Community College 2009 — 2011
Associate's Degree, Communication, 3.2
BlueCross BlueShield of Western New York January 2014 - Present
BlueCross BlueShield of Western New York April 2011 - January 2014
Tony Walker & Co. September 2005 - January 2008
Skills
Press Releases, Marketing, Training, Sales, Leadership, Copywriting, Marketing Communications
Education
State University of New York College at Fredonia 2001 — 2005
Bachelor of Science (B.S.), Communications/Public Relations
HealthNow New York Inc. 2014 - Present
BlueCross BlueShield of Western New York 2014 - Present
Business Technology Community 1997 - Present
Regional Staffing and Recruiting Firm 2013 - 2014
PwC 2012 - 2013
The Jatana Group 2009 - 2012
County of Erie 2008 - 2008
MBMS 2004 - 2008
Skills
Business Development, CIO Advisory Services, CIO, CISO, CISA, CISM, CISSP, Client Service, Cloud Computing, Coaching, Connecting, Enterprise Risk..., Identity & Access..., Farming, Information Assurance, Information Security, Information Technology, IT Management, Knowledge Sharing, Leadership, Leading Change, Management Consulting, Mentoring, Mobile Technology, Networking, Organizational Structure, Penetration Testing, Practice Development, Public Speaking, Recruiting, Relationship Building, Risk Management, Sharing & Collaborating, Social Media, Strategy, Team Building, Technology, Threat & Vulnerability..., Business Strategy, Change Management, Enterprise Architecture, Program Management
Education
University at Buffalo
B.S.
Leadership Buffalo
Canisius College
Center for Professional Development
University at Buffalo
The Center for Industrial Effectiveness
Buffalo Hearing and Speech Center July 2014 - Present
BlueCross BlueShield of Western New York September 2013 - May 2014
Bureau Veritas Consumer Products Services September 2012 - November 2012
Moog September 2011 - August 2012
Dimar Manufacturing Corporation August 2008 - November 2009
API Heat Transfer Inc. December 2006 - March 2008
Bureau Veritas Consumer Products Services 2008 - 2008
Bureau Veritas Consumer Product Services July 2005 - December 2006
Infimed June 2002 - May 2003
PROMERGENT (ProSoft) May 2001 - June 2002
Skills
Employee Relations, HRIS, Benefits Administration, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Recruiting, Sourcing, Executive Search, Onboarding, College Recruiting, Internet Recruiting, Talent Management, Manufacturing, Human Resources
Education
Bryant and Stratton
Associate, Business
Le Moyne College
Certificate, Human Resources Studies
BlueCross BlueShield of Western New York July 2013 - Present
Citi November 2012 - March 2013
Super Soccer Stars October 2009 - January 2013
Super Soccer Stars October 2009 - January 2013
First Niagara Bank June 2012 - September 2012
Children's Arts and Science Workshops July 2009 - August 2009
YM & YWHA of Washington Heights and Inwood September 2008 - June 2009
Service Employees International Union Communication Center October 2007 - January 2009
Century 21 Department Stores August 2005 - February 2006
Skills
Marketing, Customer Service, Microsoft Office, Microsoft Word, Lotus Notes, Mac OS, Sports Coaching, Early Childhood..., Early Childhood..., Clerical Skills, Health Insurance, Government Programs, Medicare Advantage, Teamwork, Program Management, Teaching, Sales, Management
Education
State University of New York at Buffalo 2010 — 2012
Bachelor of Arts and Sciences, Health Services/Allied Health/Health Sciences, General
Borough of Manhattan Community College 2007 — 2010
Associates, Liberal Arts
City University of New York-John Jay College of Criminal Justice 2005 — 2006
N/A, Liberal Arts
John F Kennedy High School 2001 — 2005
BlueCross BlueShield of Western New York August 2014 - Present
BlueCross BlueShield of Western New York May 2013 - August 2014
Fidelis Care March 2012 - May 2013
Fidelis Care September 2010 - March 2012
Redline Recovery Services, LLC August 2009 - September 2010
iQor May 2008 - June 2009
Skills
Health Insurance, Microsoft Office, Customer Service, Healthcare, Provider Relations, Member Services, Administration, Data Entry, Excel, Google, Internet Explorer, Firefox, Team Leadership, Supervisory Skills, Coaching, Typing, Listening Skills, Staff Development, Staff Training, Documentation, Lotus Notes, Insurance Claims, Collections, Insurance, Social Media, Non-profits, Newsletters, Organizing, PowerPoint, YouTube, Call Center, Medicaid, Microsoft Word, Claims Resolution, Facebook, CPT, HIPAA, ICD-9, Claim, Healthcare Management, Quality Assurance, Telephone Skills, PPO, HMO, Social Networking, Affordable Care Act, Project Management, Leadership, Positive Team Player, Public Speaking
Education
Erie Community College 2008 — 2010
AA, Liberal Arts and Social Sciences
State University of New York College at Buffalo 2005 — 2008
Bachelor of Science (B.S.), Social Sciences
M&T Bank February 2015 - Present
Advertising Club of Buffalo August 2013 - Present
M&T Bank June 2013 - February 2015
BlueCross BlueShield of Western New York October 2012 - June 2013
Gelia Wells & Mohr August 2010 - October 2012
COMAND Solutions June 2009 - August 2010
SKM Group 2007 - 2009
WKBW Channel 7 News 2005 - 2006
Cleveland Browns 2005 - 2006
SuperBowl 2003 - 2006
Skills
Email Marketing, SEO, Web Analytics, Social Media, Social Media Marketing, E-commerce, Digital Media, Web Project Management, Copywriting, Microsoft Office, CMS, Direct Marketing, Mobile Marketing, Web Content Management, Mobile Applications, Content Strategy, Marketing Strategy, Project Management, Web Design, Marketing, New Media, B2B, SEO copywriting, Content Management, Application Lifecycle..., User Experience, Integrated Marketing, Web Marketing, User Interface, Digital Strategy, Digital Marketing, Application Management, Mobile Devices, Mobile Payments, Mobile Technology, Tablets, User Research, Product Development, Product Management, Product Marketing, Interactive Marketing, Strategy, iPad, Enterprise Mobility, Mobility Strategy, Mobility Management, Management, Advertising, Marketing Communications, Leadership
Education
Niagara University 2003 — 2007
BA, Communication, Minor in Writing
Williamsville North Highschool 1999 — 2003
Baillie Lumber Co. September 2015 - Present
Manpower April 2014 - September 2015
BlueCross BlueShield of Western New York 2013 - 2013
Superior Group 2012 - 2013
Manpower 2012 - 2012
Squarefoot Tradesmen 2011 - 2012
Skills
Recruiting, Employee Relations, Human Resources, Applicant Tracking..., Temporary Placement, College Recruiting, Databases, Data Analysis, HRIS, EHS, EHS Audits, Talent Acquisition, Onboarding, FMLA
Education
Penn State University 2005 — 2009
Bachelor of Science (BS), College of Liberal Arts - Industrial Organizational Psychology
Aetna June 2015 - Present
St. John Fisher College September 2012 - May 2015
City of Rochester September 2014 - April 2015
City of Rochester September 2013 - December 2013
BlueCross BlueShield of Western New York May 2013 - August 2013
CP Rochester September 2012 - May 2013
American Red Cross September 2011 - May 2012
Skills
Marketing, Marketing Strategy, Corporate Communications, Corporate Relations, Project Management, Leadership, Public Relations, Governmental Affairs, Customer Retention, Eagle Scout, Consulting, Program Development, Business Development, Strategic Planning, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Public Speaking, Social Media, Customer Service, Event Planning, Brand Activation, StatPro, SPSS
Education
St. John Fisher College 2011 — 2015
Bachelor’s Degree, Marketing, Economics
Murdoch University 2014 — 2014
Bachelor of Science (BS), Economics, Finance
BlueCross BlueShield of Western New York December 2014 - Present
Univera Healthcare February 2013 - December 2014
Beachbody June 2014 - November 2014
Univera Healthcare September 2011 - February 2013
Bryant & Stratton College May 2010 - September 2011
Skills
Customer Service, Strategic Planning, Team Building, Insurance, Healthcare, Sales, Leadership, Process Improvement, HIPAA, Health Insurance
Education
Cazenovia College 2006 — 2010
Bachelor of Professional Studies, Business & Management
Orchard Park High School 2002 — 2006
Health Home Partners of WNY, LLC April 2015 - Present
BlueCross BlueShield of Western New York July 2012 - December 2014
Duplicating Consultants, Inc. September 2011 - July 2012
Town of West Seneca 2009 - 2012
HSBC January 2008 - April 2009
HSBC April 2005 - December 2007
M&T Bank 2003 - 2005
M&T Bank 2001 - 2003
M&T Bank 2000 - 2001
M&T Bank 1999 - 1999
Skills
Organizational..., Decision Making, Negotiation, Team Building, Relationship Building, Communication, Leadership, Relationship Management, Sales, Finance, Cross-functional Team..., Organizational..., Customer Service, Risk Management, Banking, Portfolio Management, Commercial Lending, Policy, Management, Project Management, Insurance, Health Insurance
Education
Medaille College 2013 — 2015
Master's Degree, Master of Arts in Organizational Leadership
Canisius College
B.S., Accounting
BlueCross BlueShield of Western New York June 2015 - Present
Spectrum Human Services August 2013 - June 2015
UMDNJ October 2011 - August 2013
New Jersey Hospital Association February 2006 - October 2011
Clove Lakes Health Care October 2003 - February 2006
Skills
Projct Management, Healthcare Management, Quality Management, Healthcare Regulations, The Joint Commission, Program Management, JCAHO, Healthcare Information..., Hospitals, Strategic Planning, Research, Healthcare, Revenue Cycle, Public Health, HIPAA, EHR, Clinical Research, Informatics, Healthcare Consulting, Managed Care, Medicaid, Medicare, Health Policy
Education
John Jay College of Criminal Justice
MPA
BlueCross BlueShield of Western New York June 2014 - Present
Shaw Academic Institute September 2013 - Present
SteJon Productions Corp March 2012 - Present
The Buffalo News; Buffalo.comBUFFALO January 2006 - Present
Bank of AmericaWILLIAMSVILLE January 2012 - January 2013
Tony Walker & Co. July 2009 - July 2012
South East WorksBUFFALO January 2012 - May 2012
Tony Walker & Co January 2009 - January 2012
Camp Good Days and Special TimesBUFFALO June 2008 - August 2008
SwarovskiBUFFALO January 2006 - January 2008
Skills
Customer Satisfaction, Customer Service, Program Management, CRM, Direct Sales, Management, Sales, Sales Management, Cross-functional Team..., Analysis, Product Development, Strategy, B2B, Editing, Higher Education, Marketing Strategy, New Business Development, Leadership, Marketing, Microsoft Office
Education
State University of New York College at Buffalo 2008 — 2012
Bachelor of Arts (BA)
Citi February 2015 - Present
Ingram Micro September 2014 - February 2015
Ingram Micro October 2013 - September 2014
Seneca Tax Services August 2008 - September 2013
BlueCross BlueShield of Western New York August 2012 - December 2012
Skills
Time Management, Customer Satisfaction, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Sales, Team-oriented, Microsoft Office, Google Chrome, Goal-oriented..., Access, Social Media, Leadership, Marketing, Close Attention to..., Training, Public Speaking, Event Planning, Teamwork, Outlook, Data Analysis
Education
University at Buffalo 2010 — 2013
Bachelor of Science (BS), Management Information Systems, General, Alumni
Monroe Community College 2008 — 2010
Associate's degree, Business Administration and Management, General
BlueCross BlueShield of Western New York June 2015 - August 2015
Erie Insurance Group May 2014 - August 2014
Wall Street Financial Group June 2013 - December 2013
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Insurance, Leadership, Employee Benefits, Risk Management, Databases, SharePoint, Access, Claim, Health Insurance, Property & Casualty..., Teamwork, English, Actuarial Exams, General Insurance
Education
University of Rochester 2012 — 2016
Bachelor's Degree, Mathematics
Humboldt University of Berlin 2014 — 2014
Study Abroad, German Language and Literature
BlueCross BlueShield of Western New York December 2013 - Present
Autotask Corporation October 2012 - April 2013
Skills
Java, SQL, Programming, HTML, CSS, Web Development, PHP, JavaScript, HTML 5, MySQL, Software Development, Software Engineering, SharePoint, Database Design, Databases, jQuery, jQuery UI, Objective-C, iOS, CQ5, OSGi
Education
Siena College 2007 — 2013
Bachelor of Science (BS), Computer Science
BlueCross BlueShield of Western New York May 2015 - Present
Skills
Banking, Financial Analysis, Credit, Risk Management, Loans, Portfolio Management, Corporate Finance, Credit Risk, Retail Banking, Business Analysis, Credit Analysis, Financial Modeling, Business Strategy, Commercial Banking, Investments
Education
State University of New York College at Buffalo 2013 — 2014
Bachelor of Science (B.S.), Economics
Erie Community College 2009 — 2011
Associate of Science (A.S.), Business Administration, Management and Operations
HealthNow New York Inc. May 2014 - Present
BlueCross BlueShield of Western New York May 2014 - Present
Hilbert College Information Technology Department January 2013 - May 2014
Orchard Park Police Department May 2013 - August 2013
Skills
Microsoft Office, Computer Security, Customer Service, Leadership, Windows, Network Security, Troubleshooting, Microsoft Excel, Security, Information Technology, PowerPoint, Microsoft Word, System Administration, Threat & Vulnerability..., CompTIA Network+, Palo Alto Networks, Penetration Testing, SSL Certificates, Information Security
Education
Hilbert College 2011 — 2014
Computer Security and Information Assurance, Computer and Information Systems Security/Information Assurance, 3.86
HealthNow New York Inc. February 2015 - Present
Brokerage Concepts, Inc. April 2014 - February 2015
HealthNow New York Inc. May 2013 - April 2014
BlueCross BlueShield of Western New York August 2012 - May 2013
BlueCross BlueShield of Western New York June 2012 - August 2012
The Office of Senator Charles E. Schumer January 2012 - May 2012
Skills
Government, Health Insurance, Community Outreach, Campaign Strategies, Event Planning, International Relations, Healthcare, Administrative..., Crisis Communications, Data Entry, Fundraising, Social Media, Public Relations, Public Speaking, Editing, Event Management, Customer Service, Insurance
Education
State University of New York College at Buffalo 2009 — 2013
Literacy Genesee May 2013 - Present
BlueCross BlueShield of Western New York December 2008 - Present
Preferred Care/MVP HealthCare August 1998 - December 2008
Excellus BCBS July 1989 - July 1998
Skills
Financial Analysis, Financial Modeling, Insurance, Underwriting, Analysis, Health Insurance, Forecasting, Medicare, Managed Care, Strategic Planning, Medicaid, Data Analysis, Process Improvement, Employee Benefits, Health Savings Accounts, HIPAA, Commercial Insurance, Training
Education
Rochester Institute of Technology 2009 — 2016
MBA, Finance Concentration
State University of New York College at Brockport 1988 — 1994
MA, Mathematics, 3.73 GPA
State University of New York College at Potsdam 1985 — 1987
BA, Mathematics, Secondary Education, 3.57 GPA
Jefferson Community College 1982 — 1984
AS, Math and Science, 2.81 GPA
Watertown High School 1979 — 1982
BlueCross BlueShield of Western New York September 2014 - Present
HealthNow Blue Cross Blue Shield of Western New York August 2013 - September 2014
Bank of America September 2012 - June 2013
Buffalo Niagara Marriott July 2012 - November 2012
Radisson Hotel Rochester Riverside April 2011 - May 2012
RIT Insight Lab June 2010 - May 2012
Rochester Institute of Technology March 2009 - May 2010
Lewiston Parks Department June 2008 - August 2008
Izod November 2006 - June 2008
Skills
Microsoft Office, PowerPoint, Minitab, Microsoft Excel, Data Analysis, Project Management, Windows, Event Planning, Hotels, Sales, Marketing, Time Management, Front Office, Hospitality
Education
Rochester Institute of Technology 2008 — 2012
Bachelor of Science, International Hospitality and Service Management
Maxima Apparel June 2014 - Present
Maxima Apparel April 2013 - May 2014
Gibbs & Soell April 2012 - March 2013
New York College of Podiatric Medicine May 2010 - July 2011
New York College of Podiatric Medicine November 2009 - May 2010
BlueCross BlueShield of Western New York 2008 - 2008
Skills
Social Media, Non-profits, Public Speaking, PowerPoint, Public Relations, Editing, Microsoft Office, Microsoft Word, Microsoft Excel, Social Media Marketing, Research, Event Planning, Marketing Communications, Fundraising, Outlook, Market Research, Program Development, Email Marketing, Social Networking, Business Networking, Nonprofits, Marketing Strategy, Community Outreach, Management, Blogging, Business Development, Recruiting, Event Management, Marketing, Program Management, Advertising
Education
State University of New York at Buffalo - School of Management 2005 — 2009
BS, Marketing
University at Buffalo 2005 — 2009
Bachelor of Science (B.S.), Business Administration, Management and Operations
BlueCross BlueShield of Western New York June 2015 - August 2015
United States Department of Defense June 2014 - August 2014
Darien Lake Resort May 2013 - September 2013
The Bon Ton Stores Inc. November 2011 - May 2012
Camp Turner June 2011 - August 2011
Skills
SAS Enterprise Guide, SAS Programming, Microsoft SQL Server, Microsoft Excel, Java, Python, R, Microsoft Office, Matlab, Lotus Notes, Customer Service, Retail, Data Entry, Microsoft Word, PowerPoint, Outlook, Time Management, English, Japanese, Windows, Communication, POS, Eclipse, Collaboration, Quality Control, Accountability, Sales
Education
Rochester Institute of Technology 2012 — 2016
Bachelor’s Degree, Applied Statistics, 3.53
BlueCross BlueShield of Western New York August 2015 - Present
First Niagara Bank October 2013 - August 2015
BlueCross BlueShield of Western New York May 2013 - October 2013
BlueCross BlueShield of Western New York September 2010 - May 2013
HSBC September 2001 - September 2010
Starbucks April 1997 - March 2002
Skills
Software Quality..., User Acceptance Testing, Access, Visio, Business Analysis, SQL, Process Improvement, DB2, SDLC, Insurance, Requirements Gathering, Microsoft SQL Server, Lotus Notes, Quality Center, Business Requirements, Analysis, Data Analysis, Project Management, Requirements Analysis, Business Intelligence, Databases, HTML, Microsoft Office, Quality Assurance, Software Development, Testing, Visual Basic
Education
Buffalo State College 2009 — 2014
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
Broome Community College 1988 — 1990
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
Southern Wine & Spirits August 2014 - Present
Mainstreethost December 2013 - August 2014
BlueCross BlueShield of Western New York May 2013 - December 2013
Ingram Micro May 2011 - April 2013
Hauptman-Woodward Institute January 2011 - June 2011
Skills
CRM, Account Management, Public Relations, Public Speaking, Social Media Marketing, Fundraising, Marketing Communications, B2B Marketing Strategy, Inbound Marketing, SEO, New Business Development, Market Research, Content Strategy, Strategic Planning, Google Analytics, Online Reputation..., Workflow Management, Brand Awareness
Education
Saint Bonaventure University 2013 — 2014
Master of Arts (M.A.), Integrated Marketing Communications
Canisius College 2007 — 2011
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Hamburg High School 2004 — 2007
New York State Regents Diploma
BlueCross BlueShield of Western New York September 2014 - Present
BlueCross BlueShield of Western New York November 2007 - Present
The Buffalo News September 2002 - November 2007
Snelling Staffing Services April 2002 - September 2002
Computer Plus Staffing Solutions Inc. (Computerpeople - FinancialPeople - CompuTemps) 1997 - 2001
Skills
Advertising, Sourcing, Event Planning, Public Speaking, Internship program..., Marketing Strategy, Internships, Recruiting, Employee Relations, Healthcare, Sales, Management, Marketing, Public Relations, Temporary Placement, Training, Teamwork, Career Counseling, Recruitment Marketing, Talent Acquisition, Health Insurance
Education
State University of New York College at Fredonia 2001 — 2005
Communications, English, Journalism
BlueCross BlueShield of Western New York April 2014 - Present
EatwiseRx February 2013 - April 2014
Wegmans Food Markets May 2011 - February 2013
Skills
Nutrition, Dietetics, Cooking, Food, Customer Service, Nutrition Education, Nutritional Counseling, Health Promotion, Health Education, Clinical Nutrition, Wellness, Fitness, Sports Nutrition, Healthcare, Public Speaking, Weight Management, Human Nutrition, Diet Planning, Nutritional Analysis, Medical Nutrition..., Wellness Coaching, Holistic Health, Wellbeing, Stress Management
Education
D'Youville College 2007 — 2012
Master of Science (MS), Dietetics
Sweet Home High School
Bentley University Athletic Team ManagerBentley UniversityAugust 2013 - Present
BlueCross BlueShield of Western New York June 2014 - August 2014
Skills
Finance, Financial Reporting, Financial Accounting, Corporate Finance, Microsoft Excel, PeopleSoft, Content Manager, Microsoft Word, PowerPoint, Microsoft Office, Financial Analysis, Outlook, Customer Service
Education
Bentley University 2011 — 2015
Bachelor's degree, Finance, General
Blue Shield of California November 2012 - Present
Genentech November 2012 - 2013
Kodak February 2009 - March 2011
Gap Inc. November 2007 - December 2009
Nimblefish Technologies December 2007 - November 2008
Nimblefish Technologies 2007 - 2008
BlueCross BlueShield of Western New York 2006 - 2008
Genentech October 2005 - December 2006
Yamaha 2001 - 2005
Skills
Automation (QTP/Flex..., QTP, Agile, Software Quality..., Visio, SAP, Salesforce.com, Cognos ReportNet, Oracle Financials R12, Automation, Agile Methodologies, Test Planning, Requirements Analysis, Oracle R12 Financials, Scrum, Oracle, Integration, SDLC, Testing, Enterprise Software
Education
San Jose State University 1997 — 1999
CIS
XADI 1991 — 1994
Bachelor's degree (EE)
BlueCross BlueShield of Western New York November 2014 - Present
Buffalo Niagara Partnership April 2014 - November 2014
Buffalo Niagara Partnership August 2013 - April 2014
Buffalo Niagara Partnership March 2010 - August 2013
New York State Assembly January 2005 - March 2010
U.S. House of Representatives May 2004 - December 2004
Skills
Energy, Political Consulting, Economic Development, Community Outreach, Economics, Transportation, Volunteer Management, Fundraising, Lobbying, Community Development, Event Planning, Public Speaking, Nonprofits, Strategic Planning, Leadership, Public Policy, Grants, Politics, Policy Analysis, Government, Legislation, Policy, Political Campaigns, Legislative Relations
Education
American University 2004 — 2004
Washington Semester
St. Lawrence University 2000 — 2004
BA, Government
Bishop Timon St Jude HS 1996 — 2000
Honors Regents
M&T Bank September 2013 - Present
M&T Bank April 2011 - Present
BlueCross BlueShield of Western New York March 2009 - April 2011
Blue Cross Blue Shield of WNY March 2008 - March 2009
M&T Bank August 2002 - March 2008
Skills
Market Research, Marketing Strategy, Product Management, Strategic Planning, Direct Marketing, Financial Services, Product Marketing, Competitive Analysis, Marketing Communications, Business Analysis, Process Improvement, Relationship Management, Project Management, Marketing Research, Advertising, Banking, Analytics, Management, Marketing, Leadership, Strategy
Education
Niagara University 2002 — 2004
MBA, Strategic Management
Niagara University 1998 — 2002
BS, Marketing
Cengage Learning 2015 - Present
Dell Compellent January 2015 - April 2015
EnerNOC May 2014 - December 2014
Rue La La February 2014 - May 2014
NaviNet May 2013 - January 2014
Vecna September 2012 - May 2013
BlueCross BlueShield of Western New York 2012 - August 2012
Pitney Bowes Management Services January 2010 - December 2011
3M 2007 - 2010
Cygnus Software 2001 - 2005
Skills
Software Development, Web Development, Cloud Computing, Continuous Improvement, Continuous Integration, Software Solution..., Test Engineering, Process Improvement, Open Systems..., VMware, Enterprise Software, java, JUnit, Node.js, AngularJS, JavaScript, Python, Maven2, WebDriver, Selenium Testing, Robot Framework, Unix Operating Systems, Jenkins, Business Analysis, Ant, Hudson, SoapUI, PostgreSQL, Oracle PL/SQL..., Hibernate 3.1, J2EE Application..., SQL, Visio, Microsoft SQL Server, Project Management
Education
Harvard Extension School 2014 — 2016
Master's degree, Information Technology
University of North Alabama 2005 — 2007
Master of Business Administration (MBA), International Business
AISSMS
Bachelor of Engineering (BE), Electronics
Thompson Rivers University
Bachelor of Technology (BTech)
BlueCross BlueShield of Western New York October 2014 - Present
BlueCross BlueShield of Western New York August 2008 - October 2014
iQor December 2006 - August 2008
Seneca Niagara Casino & Hotel 2004 - 2006
Gloria J Parks Community Center 1995 - 1999
UHCDA 1995 - 1999
University Heights CDA, Inc 1995 - 1999
Skills
Talent Acquisition, Talent Management, Recruiting, Benefits Administration, Applicant Tracking..., Employee Relations, Temporary Placement, Interviews, Human Resources, FMLA, Performance Management, Training, College Recruiting, Employee Benefits, Job Descriptions, Onboarding, Management
Education
Hawaii Pacific University 2002 — 2003
Master of Arts, Human Resources Management
State University of New York College at Buffalo 1994 — 1996
BA, Health and Human Services
Univera Healthcare February 2014 - Present
Blue Cross and Blue Shield of WNY 2001 - Present
HealthNow New York Inc. 2001 - Present
BlueCross BlueShield of Western New York 2001 - January 2014
BlueCross BlueShield of Western New York September 2001 - August 2006
ClientLogic 1997 - August 2001
ClientLogic / Softbank / Upgrade Corporation of America / UCA / UCA&L 1996 - 2001
Skills
Management, Sales, Healthcare, Call Centers, Health Insurance, Employee Benefits, Account Management, Process Improvement, Insurance, Leadership, Human Resources, Budgets, Analysis, Access, Finance, Strategic Planning
Education
Alfred State College - SUNY College of Technology 1991 — 1993
A.A.S., Computer Information Systems
International Rescue Committee September 2013 - Present
Management Sciences for Health July 2008 - August 2013
UB 2005 - 2008
BlueCross BlueShield of Western New York 2004 - 2008
HealthNow New York 2004 - 2008
Bear Stearns January 2000 - February 2004
Education
State University of New York at Buffalo - School of Management 2005 — 2008
MBA, Masters in Business Administration
University of California, Berkeley
Finance Diploma, Corporate Finance
HealthNow New York, Inc. August 2015 - Present
HealthNow New York Inc. November 2014 - September 2015
HealthNow New York Inc. September 2014 - November 2014
HealthNow New York Inc. August 2013 - September 2014
Superior Contracting, Inc. September 2008 - July 2013
BlueCross BlueShield of Western New York March 2008 - September 2008
BlueCross BlueShield of Western New York October 2007 - March 2008
Ratner Companies - Salon Cielo and Spa Southpark February 2006 - August 2007
Advanced Body Care, Inc. July 2004 - February 2006
Depew-Lancaster Boys and Girls Club, Inc. April 2004 - February 2006
Skills
Benefits Administration, Human Resources, Onboarding, Talent Acquisition, Employee Relations, Employee Benefits, Customer Service, Temporary Placement, Time Management, Recruiting, Applicant Tracking...
Education
Medaille College 2000 — 2004
Bachelor's of Science, Business Administration
Depew High School 1996 — 2000
Paychex Insurance Agency May 2015 - Present
Paychex June 2013 - Present
BlueCross BlueShield of Western New York August 2012 - February 2013
Delta Sonic April 2008 - August 2012
H&R Block January 2012 - May 2012
Macy's October 2011 - December 2011
Education
Canisius College 2009 — 2013
Bachelor's Degree, Finance, General, 3.0
BlueCross BlueShield of Western New York July 2013 - Present
HealthNow New York Inc. October 2012 - July 2013
Extra Mile Transportation June 2008 - November 2012
Extra Mile Transportation July 2007 - June 2008
Skills
Logistics, Dispatchers, Ice Hockey, Microsoft Office, 3PL, Logistics Management, Strategic Planning, Transportation Planning, Marketing, Insurance, Invoicing, Leadership, Operations Management, Truckload, Customer Service, Sales, Account Management, Public Speaking, Microsoft Word, Management, Health Insurance, Team Building, Event Planning, Social Media, Employee Benefits
Education
State University of New York College at Fredonia 2004 — 2008
Business Administration, Marketing
BlueCross BlueShield of Western New York April 2007 - Present
BlueCross BlueShield of Western New York April 2000 - April 2007
BlueCross BlueShield of Western New York March 1987 - April 2000
BlueCross BlueShield of Western New York December 1985 - March 1987
BlueCross BlueShield of Western New York March 1978 - December 1985
Skills
Recruiting, Employee Relations, Human Resources, EEO, Health Insurance, Payroll, Training, Employee Benefits, Deferred Compensation, Benefits Administration, Talent Management, College Recruiting, Interviews, Analysis, Onboarding, Insurance, Job Analysis, Process Improvement, Talent Acquisition, Medicare, Leadership Development, Leadership, Healthcare
Education
Canisius College 1973 — 1977
Bachelor of Science, Accounting
St Joseph's Collegiate Institute 1969 — 1973
Regents Diploma, College Preparatory
Verizon May 2010 - Present
Epsilon September 2009 - February 2010
BlueCross BlueShield of Western New York September 2008 - March 2009
Interpublic Group (MRM Worldwide, Hill Holiday) January 2008 - August 2008
Verizon Communications February 2004 - December 2007
Research Foundation of The City University of New York March 2003 - February 2004
Key Media New York Advertising September 1990 - October 2002
Skills
Direct Mail, Creative Direction, Market Planning, Sales, Integrated Marketing, Product Marketing, Marketing Communications, Strategic Planning, Salesforce.com
Education
Baruch College, City University of New York (CUNY)
BBA, Marketing and Advertising
Benedictine University
Master's Degree, Leadership
BlueCross BlueShield of Western New York December 2013 - Present
BlueCross BlueShield of Western New York April 2012 - November 2013
BlueCross BlueShield of Western New York December 2010 - March 2012
Bonnier Corporation March 2010 - December 2010
Wenner Media September 2009 - March 2010
Condé Nast Publications October 2008 - April 2009
Time Inc. January 2006 - February 2008
Harris Interactive UK March 2005 - December 2005
Harris Interactive UK January 2004 - February 2005
Education
State University of New York College at Brockport 2000 — 2003
Bachelor's Degree, Business Administration Marketing / English Literature
BlueCross BlueShield of Western New York May 2012 - Present
PMR Newkirk October 2010 - January 2012
Associated Healthcare January 2010 - October 2010
Lincare January 2008 - December 2009
Skills
Hospitals, Orthopedic, Healthcare Industry, Sales Force Development, Account Management, Medical Devices, Pharmaceutical Sales, Health Insurance, Managed Care, Orthopedics, Marketing Research, Physical Therapy, Chiropractic, Life & Health Insurance..., Hospital Sales, Pharmaceutical Industry, Purchasing Management, Oxygen Therapy, Analytics, Business Analysis
Education
D'Youville College 2004 — 2006
MS, Physical Therapy
Daemen College 2000 — 2004
B.S., Natural Science, Minor: Biology
Medical Mutual April 2015 - Present
BlueCross BlueShield of Western New York February 2012 - January 2015
Hive Lifespan Center January 2012 - December 2012
MediFit Corporate Services October 2010 - January 2012
Kaleida Health August 2009 - October 2010
Skills
Health Promotion, Employee Wellness, Community Outreach, Wellness Coaching, Event Planning, Health Insurance, Athletics, Public Health, Exercise Physiology, Lifestyle Coaching, Health Policy, Nutrition, Leadership, Customer Service, Family Fitness, Functional Training, Healthcare, Prevention, Sports Nutrition, Grant Writing, Nutritional Counseling, Nutrition Education, Exercise Prescription, Teaching, Budgets, Higher Education, Strength Training, Weight, Rehabilitation, Program Development, Fitness Training
Education
Canisius College 2008 — 2010
Master's of Science, Health and Human Performance
University Wisconsin- Green Bay 2006 — 2008
Bachelor of Science (B.S.), Psychology and Human Development
Fidelis Care April 2015 - Present
BlueCross BlueShield of Western New York June 2014 - April 2015
BlueCross BlueShield of Western New York June 2013 - June 2014
Nova Healthcare Administrators, Inc. July 2012 - June 2013
Independent Health January 2011 - July 2012
Mt. Saint Mary's Hospital March 2010 - December 2010
Greenfields Health and Rehabilitation Center August 2007 - September 2010
Skills
Utilization Management, Managed Care, Nursing, HIPAA, Healthcare Management, Quality Improvement, BLS
Education
D'Youville College 2005 — 2008
Bachelors of Science, Nursing
Foundations of Kaleida August 2007 - Present
Kaleida Health November 2003 - August 2007
BlueCross BlueShield of Western New York April 1987 - September 2003
Skills
Organization, Administrative..., Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Access, Customer Service, Data Entry, Medical Terminology, HIPAA, Healthcare, Physicians, Leadership, Time Management
Education
Bryant & Stratton College 1985 — 1987
Associates, Word Processing Secretarial
Mt. Mercy High School 1981 — 1985
High School Diploma, Business
PwC August 2014 - Present
PwC June 2013 - August 2013
Chiampou Travis Besaw & Kershner June 2012 - August 2012
MassMutual Financial Group May 2011 - August 2011
BlueCross BlueShield of Western New York May 2010 - August 2010
Skills
Auditing, Tax, Financial Analysis, Accounting, PowerPoint, Financial Reporting, Finance, Forensic Accounting, Investments, CCH ProSystem fx, ProSystem fx Tax, Microsoft Excel, Microsoft Word, Microsoft Office
Education
State University of New York at Buffalo - School of Management 2013 — 2014
Master's Degree, Accounting, Internal Audit & Risk Management
Binghamton University - School of Management 2010 — 2013
Bachelor's Degree, Accounting
BlueCross BlueShield of Western New York July 1989 - Present
D'Youville College January 2015 - Present
Bryant & Stratton College January 2013 - December 2014
Macy's November 2012 - March 2013
OPEIU LOCAL 212 2012 - 2013
Erie 1 BOCES & Western New York Workforce Development Center February 1999 - May 2010
BlueCross BlueShield of WNY, Buffalo, NY July 1990 - May 2008
D'Youville College 2004 - 2006
BlueCross BlueShield of WNY, Buffalo, NY July 1989 - July 1990
Erie County Medical Center January 1988 - February 1989
Skills
Access, PowerPoint, Leadership, Visio, Windows, Microsoft Excel, Customer Service, Microsoft Word, Software, Training, Healthcare, Business, Teaching, Management Consulting, Coaching, Budgets
Education
D'Youville College 2010 — 2012
MBA, Human Resource Management
State University of New York at Buffalo 2009 — 2010
MOUS Certified, 2007 Microsoft Office User Specialist/Professional
D'Youville College 2004 — 2006
BS, Business Management
BlueCross BlueShield of Western New York July 2013 - Present
Carle Foundation Hospital February 2012 - December 2012
Allina Hospitals & Clinics September 2009 - February 2012
Abbott Northwestern Hospital July 1999 - September 2009
Education
Luther College 1995 — 1999
BAN, Nursing
UPMC Health Plan July 2012 - February 2014
BlueCross BlueShield of Western New York March 1998 - March 2011
Prudential Healthcare 1992 - 1996
Skills
Microsoft Office
Education
Spelman College 1987 — 1992
Bachelor's Degree, Economics, 3.0/4.0
Paychex May 2013 - Present
Canisius College August 2010 - May 2013
Canisius College August 2009 - May 2013
Delta Sonic August 2008 - May 2013
BlueCross BlueShield of Western New York August 2012 - February 2013
H&R Block January 2012 - April 2012
Skills
PowerPoint, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Event Planning, Public Speaking, Leadership, Teamwork, Customer Service, Social Media, Research, Critical Thinking, SPSS, Data Entry
Education
Canisius College 2009 — 2013
Bachelor of Science (B.S.), Finance, General
BlueCross BlueShield of Western New York September 2015 - Present
Amherst Chamber of Commerce February 2013 - August 2015
Synacor December 2012 - February 2013
P.F. Chang's China Bistro October 2009 - February 2013
Merchants Insurance Group June 2012 - August 2012
University at Buffalo August 2011 - May 2012
TripleTrack HR Partners - Go the Distance! January 2012 - April 2012
Pacific Sunwear August 2006 - October 2009
Skills
Leadership, Time Management, Access, Organizing, People Skills, Microsoft Office, Communication, Microsoft Excel, Data Entry, Microsoft Word, PowerPoint, Management, Customer Service
Education
State University of New York at Buffalo - School of Management 2008 — 2012
BS, Business Administration- Human Resources
Lancaster Central High School 2004 — 2008
High School
BlueCross BlueShield of Western New York January 2008 - Present
BlueCross BlueShield of Western New York January 2003 - January 2008
BlueCross BlueShield of Western New York March 2001 - January 2003
Univera Healthcare January 2000 - March 2001
Skills
Direct Sales, Customer Satisfaction, Customer Retention, Sales, Customer Oriented, Business, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Problem Solving, Government, Federal Agencies, Key Account Management, Negotiation, New Business Development, Team Building, Health Insurance, Medicaid, Training, Program Management, Managed Care, Leadership, Open Enrollment, Team Leadership, Strategic Planning, Marketing, Group Medical, Employee Benefits, Data Analysis, Accounts Receivable, Public Speaking, Medicare, Analysis, Health Care Reform, Insurance, Call Centers, Healthcare, Benefits Administration, Salesforce.com, Account Management, Management, Sales Management, Medicare Part D, Healthcare Industry, Cognos, Process Improvement, Business Analysis, Project Management
Education
Canisius College 1997 — 2000
Bachelor of Science (BS), Dual Major Marketing & Management
EmblemHealth February 2014 - Present
EmblemHealth August 2007 - February 2014
BlueCross BlueShield of Western New York March 2003 - July 2007
American Express June 2001 - August 2003
Skills
Health Insurance, 10 + years in..., Healthcare Information..., Microsoft Office, Microsoft Excel, Windows 7, Microsoft Word, Access, Healthcare Management, Cognos, Sociology, Oral & Written..., System Testing, Quality Auditing
Education
Queens College 2004 — 2009
Bachelor of Arts (B.A.), Sociology Minor: Psychology, A-
Baruch College, City University of New York (CUNY)
Master of Business Administration (MBA), Healthcare Administration, N/A
Algonquin Studios June 2013 - Present
BlueCross BlueShield of Western New York July 2012 - June 2013
BlueCross BlueShield of Western New York June 2011 - July 2012
BlueCross BlueShield of Western New York September 2010 - June 2011
Skills
Microsoft Excel, SQL, Visual Basic, Microsoft SQL Server, C++, VBA, VB.NET, SQL Server Management..., Visual Studio, T-SQL, SSIS, DTS, .NET, XSLT, Access, IIS, ASP.NET, XML, Database Design
Education
SUNY Fredonia 2003 — 2009
Bachelor of Science (B.S.), Computer Science
BlueCross BlueShield of Western New York June 2015 - August 2015
Longshore Sailing School June 2012 - August 2014
Skills
Microsoft SQL Server, Microsoft Excel, Microsoft Project, Oracle Database, Oracle Applications, SQL, PL/SQL, Python, Visual C#, Microsoft Visio, Microsoft Word, MySQL, Training, Microsoft Office, Public Speaking, PowerPoint, Data Analysis, Social Media
Education
Rochester Institute of Technology 2012 — 2017
Bachelor's Degree, Management Information Systems, General, Junior
BlueCross BlueShield of Western New York July 2008 - June 2013
NOVA Casualty Company September 2006 - July 2008
National Interstate Insurance Company May 2004 - August 2006
Skills
Microsoft Office Suite:..., Lotus Notes, SAS, SQL, PeopleSoft, Cognos, FACETS, Sales Force Automation, Minitab, Microsoft Office, Access, Microsoft Excel, PowerPoint, Outlook
Education
Canisius College 2006 — 2008
Master of Business Administration (M.B.A.), Finance, General
Ohio University 1996 — 2000
Bachelor of Science (B.S.), Radio, Television, and Digital Communication
BlueCross BlueShield of Western New York September 2007 - Present
Humana May 2005 - April 2007
Skills
Health Insurance, Access, Spreadsheets, Administrative..., Data Entry, Administrative..., HIPAA, Management
Education
Daemen College 2010 — 2016
Accounting and Business/Management
SCL Health Revenue Service Center December 2014 - Present
Grays Harbor Community Hospital July 2014 - September 2014
BlueCross BlueShield of Western New York October 2004 - March 2010
Toronto Central Community Care Access Centre October 1993 - August 2001
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Teamwork, Data Entry, Time Management, Outlook, English, PBX, Meditech, Medical Records, Medical Coding, HIPAA, Medical Terminology, ICD-9
Education
Grays Harbor College 2013 — 2014
Certificate, Medical Insurance Coding Specialist/Coder, 4.0
York University - Glendon College 1990 — 2001
Bachelor's Degree, Psychology
Seneca College of Applied Arts and Technology 1995 — 2000
Associate's Degree, Administrative Assistant and Secretarial Science, General, 4.0
M&T Bank May 2012 - Present
University at Buffalo May 2010 - May 2012
University at Buffalo August 2006 - November 2011
Hamister Group, Inc. May 2011 - August 2011
BlueCross BlueShield of Western New York May 2009 - September 2009
Skills
Financial Analysis, Financial Planning, Financial Modeling, Data Modeling, Master Data Management, Activity Based Costing, Hyperion EPM, Hyperion Planning, Essbase, Data Analysis, Microsoft Excel, Microsoft Office, Java
Education
State University of New York at Buffalo - School of Management 2010 — 2012
Master of Business Administration (MBA), Finance, General
University at Buffalo 2006 — 2010
Bachelor of Arts (B.A.), Mathematics, Economics, and Computer Science