Centigram Company
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Centigram Employees
Support.com August 2014 - Present
Citrix Systems - SaaS Division August 2010 - July 2014
Casabi 2006 - July 2010
Dulance 2004 - 2005
Clarent Corporation, Redwood City, CA 1997 - 2002
Jetstream Comm 1995 - 1997
Centigram 1989 - 1995
Skills
SaaS, Product Management, Enterprise Software, REST, Strategic Partnerships, Hadoop, Perl, System Architecture, Linux, Wireless, Technical Leadership, Spring, C++, Product Development, Agile Project Management, Big Data, Product Marketing, Ruby on Rails, Telecommunications, Amazon EC2, Architecture, Cloud Computing, Architectures, Strategy, Strategic Leadership, Technical Architecture, Integration, Cross-functional Team..., VoIP, IP, Software Design, Go-to-market Strategy
Education
UC Berkeley 1980 — 1984
Bachelor of Science (BS), Biophysics
UC Santa Cruz 1986 — 1989
Bachelor of Science (BS), Computer Science
ShopTab June 2011 - Present
EmpowHER September 2009 - June 2011
Sports Enthusiast Media January 2007 - July 2009
Head2Head Sports October 2003 - July 2009
AttachSTOR Inc 2002 - 2003
Captaris Corporation 1999 - 2002
Xantel 1997 - 1998
Centigram 1992 - 1997
Siemens 1985 - 1992
Skills
Strategic Partnerships, New Business Development, Mergers, Operations Management, Strategy Execution, Digital Marketing, Start-ups, SaaS, Social Media Marketing, Online Marketing, Online Advertising, Management, Mergers & Acquisitions, Strategy, Strategic Planning, Leadership, Marketing Strategy, Entrepreneurship, Marketing
Education
Stanford University 1996 — 1996
AEA Executive Institute
University of Missouri-Columbia, College of Business 1980 — 1984
BS, Business - Marketing
Intense Technologies Ltd September 2013 - Present
Comverse 2011 - 2013
Comverse 2009 - 2011
Comverse 2004 - 2009
SS8, Inc. 2002 - 2004
ADC 2001 - 2002
Centigram 1999 - 2001
BSA S.A. 1998 - 1999
Philips 1995 - 1998
Philips 1988 - 1995
Education
Universidad Tecnológica Nacional
Electronic Engineer
CTCS - Universidad de Buenos Aires / IBM
Project Management
CTCS - Universidad de Buenos Aires / IBM
Data Base Designer
ORT School
Electronic Technician
Freedom Road Publishing January 2013 - Present
Daniel Horne Design January 2013 - 2014
Hancock Management September 2010 - March 2011
VetWriters, Inc. September 2008 - January 2011
Inter-Coastal Electronics February 2002 - September 2008
21st Century Financial May 1998 - February 2002
Applied Materials May 1993 - May 1999
Centigram 1990 - May 1993
Skills
Writing, Graphic Design, Publishing, Operations Management, Finance, Software Development, Employee Benefits, General Ledger, Government Accounting, Design Engineering, Purchasing, Strategic Planning, Process Improvement, Project Management, Product Development, Program Management, Requirements Analysis, Software Documentation, Proposal Writing, Accounting, Web Design, Books, Entrepreneurship, Testing, Systems Engineering, Training, Copywriting, Management, Leadership, Government Contracting, Public Speaking
Education
Golden Gate University 1997 — 1999
Master of Science, Finance
National University 1993 — 1996
BA, Business, Accounting Major, Economics Minor
Prince George's Community College 1980 — 1984
Associate of Science, Engineering
Washington School of Design 1974 — 1975
Certificate in Design and Drafting, Graphic Design and Drafting Technology
Symantec Corp, Mt View, CA August 2011 - August 2013
Symantec Software Development (Chengdu) Co. LTD June 2009 - July 2011
Symantec January 2009 - June 2009
Symantec Corp, Mt View Head Quarter March 1999 - June 2008
Centigram February 1998 - February 1999
Getthere March 1997 - January 1998
Sybase June 1993 - February 1997
Bull Information Systems June 1990 - May 1993
CTCI Corp - Taipei Tiawan September 1986 - June 1987
Skills
Storage Virtualization, Solaris, Databases, High Availability, Storage, Infrastructure, Virtualization, Software Development, Unix, Oracle, Scalability, Distributed Systems, Linux, Disaster Recovery, Perl, Veritas Storage..., File Systems, Cluster, Quality Assurance, Data Center, Enterprise Software, Integration, VMware, Testing, Operating Systems, Servers, Software Quality..., Cloud Computing, System Architecture, Shell Scripting, Test Automation, Agile Methodologies, Software Engineering, SaaS, Scrum, C, Software Project...
Education
Arizona State University 1987 — 1990
M.S., Computer Science
Soochow University 1982 — 1986
B.A., Computer Science
Charles Forquer January 2014 - Present
Centigram January 2013 - May 2014
Alcatel-Lucent December 2010 - December 2012
Ericsson May 2010 - December 2010
uReach Technologies January 2009 - December 2009
NEC Unified Solutions June 2006 - December 2008
SS8 Networks May 1999 - June 2006
Centigram May 1994 - May 1999
Ronco Communications 1985 - 1994
Skills
Switches, IP PBX, Wireless, SIP, VoIP, IP, Telecommunications, Unified Communications, Telephony, SS7, TCP/IP, Mobile Devices, Voice Mail, OS X, Mac OS, Linux, Ethernet, Integration, IVR, Servers, Networking, Managed Services, MPLS, Sales Engineering, WAN, Cabling, Structured Cabling, Cellular Communications, SIP Trunking, Network Design, LAN-WAN, ISDN, TDM
Education
Community College of Allegheny County 2012 — 2014
Software Development
Gannon University 1972 — 1979
BA, Criminal Justice
Gannon University 1972 — 1979
AA, Legal Services
Skylands Transaction Management 2002 - Present
DotCom Distribution 2000 - 2002
OrderTrust March 1999 - August 2000
National Processing Company 1997 - 1999
First Data Corporation 1990 - 1997
Centel 1986 - 1989
Centigram 1984 - 1986
Skills
Electronic Payments, Credit Cards, Debit Cards, Merchant Services, Payment Card Processing, Sales, B2B, New Business Development, Account Management, E-commerce, Strategic Partnerships, Analysis, Payment Gateways, Relationship Management, Payment Systems
Education
Pace University - Lubin School of Business
BBA, Economics
NewVoiceMedia July 2014 - Present
Recommind July 2012 - July 2014
VidSys, Inc. June 2011 - June 2012
Verint May 2006 - May 2011
Independent Contractor 2004 - 2006
Apropos Technology (now Enghouse Interactive) April 2003 - April 2004
Apropos Technology (now Enghouse Interactive) July 2000 - March 2003
Apropos Technology (now Enghouse Interactive) June 1997 - June 2000
Centigram October 1995 - June 1997
Centigram September 1991 - October 1995
Skills
Project Management, Call Center, SaaS, Integration, Enterprise Software, Virtualization, Security, Telecommunications, Pre-sales, Business Development, Program Management, VoIP, Mobile Devices, Strategy, Call Centers, Management, Quality Assurance, Sales Process, Professional Services, Sales Operations, Solution Selling, Leadership, Salesforce.com, Cloud Computing, Strategic Partnerships, Product Management, CRM, Channel Partners, Consulting
Education
Technical University Munich 1984 — 1990
Master’s Degree in Computer Science & Economics/Business Administration
University of California, Berkeley 1991 — 1996
Certificate in Project Management and Coursework in Product Management
Stanford University September 2010 - Present
various March 2010 - September 2010
Bluepulse March 2009 - July 2009
Yahoo! November 2005 - February 2009
Stanford University September 1994 - November 2005
Centigram 1989 - 1994
Skills
Distributed Systems, Software Engineering, Client/server, Scalability, Algorithms, High Performance..., Leadership, Quality Assurance, Fault Tolerant Systems, Big Data, Machine Learning
Education
Colorado School of Mines
Bachelor's Degree, Physics
The University of Texas at Austin
Doctor of Philosophy (Ph.D.), Experimental Nuclear Physics
University of California - San Francisco (UCSF) July 2010 - Present
Safeway 2004 - 2010
PeopleSoft 2003 - 2004
longboard 2000 - 2003
Aspect Telecommunications 1999 - 2000
Vertical Networks 1997 - 1999
Centigram 1995 - 1997
Education
Golden Gate University
Master of Science, Telecommunications Management
University of San Francisco
Bachelor of Science, Information Systems Management
VMware May 2014 - Present
Juniper Networks May 2009 - May 2014
OneTouch Systems July 2005 - May 2009
IONA Technologies 2000 - 2002
Centigram 1996 - 2000
Skills
FrameMaker, Technical Writing, DITA, HTML, Arbortext, Cross-functional Team..., Single Sourcing, Technical Communication, XMetal, WebWorks, RoboHelp, Technical Documentation, Project Management, Online Help, Release Notes, Software Documentation, XML, DITA XML
Education
University of California, Santa Barbara
English
Apple Inc. January 2010 - Present
Socket Mobile, Inc. June 2008 - January 2010
Azaire Networks August 2005 - April 2008
Cellon Inc. January 2002 - August 2005
GWcom June 2000 - December 2001
Atmotion November 1997 - June 2000
Centigram January 1995 - November 1997
Skills
Mobile Devices, Wireless, Product Management, Mobile Communications, TCP/IP, Strategic Partnerships, Strategy, Telecommunications, Product Development, Business Development, GSM, UMTS, WiFi
Education
Stanford University 1993 — 1994
MS, Computer Science
Stony Brook University 1990 — 1993
MS, Applied Math and Statistics
Shanghai Jiao Tong University 1983 — 1987
Double BS, Engineering Mechanics and Computer Science
Colorado State University January 2008 - Present
Larimer County 2005 - 2006
Mountain Crafts Gallery December 2000 - June 2005
Cisco Systems January 1995 - August 2001
Centigram January 1993 - December 1994
Pyramid Technology June 1990 - December 1993
Evans & Sutherland June 1989 - June 1990
ETA Systems April 1988 - June 1989
Control Data Corporation January 1981 - April 1988
Skills
Operating Systems, Perl, VPN, Servers, Linux, Networking, Computer Science, Subversion, Network Administration, C++, Software Engineering, Wireless, Start-ups, Eclipse, Distributed Systems, Databases, Algorithms, Java, Security, Unix, Programming, Grid Computing
Education
Colorado State University 2006 — 2011
MCS, Computer Science
Regis University 2005 — 2006
MS, Computer Science
Colorado State University 1977 — 1980
BS, Computer Science
Emerging Tech Accelerator January 2007 - Present
Intel Capital November 2000 - January 2007
Atlas Telecom 1996 - 1999
Bell South Communications 1993 - 1997
Centigram 1989 - 1993
Vicom 1985 - 1988
Pro Sport America 1979 - 1984
World Pro Skiing Tour 1969 - 1974
Skills
Strategic Partnerships, Venture Capital, Start-ups, Corporate Development, Entrepreneurship, Strategic Planning, New Business Development, Mergers, Angel Investing, Business Development, Business Strategy, Marketing Strategy, Program Management, Leadership, Mergers & Acquisitions, Enterprise Software, Management Consulting, Business Planning, Executive Management, Strategy, Go-to-market Strategy
Education
George Fox University 2002 — 2004
MBA
University of Minnesota-Twin Cities 1968 — 1973
Oracle Corp. February 2010 - Present
Sun Microsystems October 2006 - January 2010
Magpie Telecom Insiders September 2006 - September 2006
Sun Microsystems April 2006 - July 2006
Sun Microsystems India Technical Center September 2004 - March 2006
Oracle India Development Center June 2003 - August 2004
Starfish Software (A fully owned Subsidiary of Motorola Company) October 1997 - October 2002
Sybase Inc. August 1996 - November 1997
National Semiconductor May 1995 - July 1996
Centigram January 1995 - April 1995
Skills
C, Cloud Computing, Agile Methodologies, Databases, Business Intelligence, Java Enterprise Edition, Solaris, Java, Distributed Systems, Programming, SOA, Software Engineering, Security, Software Development
Education
California State University-East Bay (formerly CSU-Hayward) 1994 — 1996
MS, Computer Science
San Jose State University 1991 — 1994
BS, Major:Computer Science, Minor:Mathematics
Victoria Jubilee Technical Institute - University of Mumbai 1987 — 1990
Masters in Computer Applications (M.C.A), Major:Software Engineering, Minor: MIS
Mithibai College - Chauhan Institute of Science - University of Bombay 1984 — 1987
B.Sc, Major:Chemistry, Minor:Physics
Mithibai Junior College 1982 — 1984
H.S.C, Mathematics, Physics, Chemistry, Biology
Aspee Nutan Vidya Mandir High School 1971 — 1982
Seconday School Certificate, Algebra, Geometry, Biology, Chemistry, Physics, Gujarati, Hindi, English, History, geography, Civics, Distinction
Colt Irrigation March 2012 - Present
c3abundance, Inc. April 2005 - Present
Granville Financial Group June 2010 - April 2011
Water Design Studio July 2009 - June 2010
ActionCOACH Business Coaching October 2005 - February 2008
CallWave October 1999 - April 2005
CrystalVoice July 1997 - October 1999
Centigram April 1993 - June 1997
Digital Sound 1984 - 1993
Bell Labs 1972 - 1984
Skills
Marketing Communications, Market Research, Management Development, Product Rationalization, Marketing Strategy, Start-ups, Marketing, Management, Cloud Computing, Management Consulting, New Business Development, Telecommunications, Strategic Partnerships, Leadership, Product Development, Business Development, Integrated Marketing, Training, Program Management, Strategy, Brand Development, B2B, Product Management, Entrepreneurship, Coaching, SaaS
Education
Stanford University 1972 — 1973
MSEE, Computer Engineering
University of Connecticut 1968 — 1972
BSEE, Computer Engineering
A Person-to-Person Business June 1992 - Present
Capitol Lakes Foundation January 2015 - Present
United Way of Wisconsin November 2013 - August 2014
Forest Products Society June 2011 - October 2012
Wisconsin Nonprofits Association May 2008 - April 2011
Wisconsin Women's Network 2006 - 2008
Wind River Systems 1997 - 1997
Pyramid Technology 1987 - 1992
Dataquest 1985 - 1987
Centigram 1983 - 1985
Skills
Fundraising, Non-profits, Event Planning, Leadership, Newsletters, Strategic Planning, Marketing, Marketing Communications, Email Marketing, Program Management, Volunteer Management, HTML/WYSIWYG Web editing, Customer Satisfaction, Workshop/Conference..., Corporate Sponsorships, Board Leadership, Collaboration, Event Management, Workshops, Sponsorship, Nonprofits, Public Speaking, Community Outreach, Social Networking, Market Research, Public Relations, Community Development, Social Media
Education
Edgewood College 2005 — 2007
MBA, Business
California State University-Long Beach 1979 — 1981
BA, Psychology
Whittier College 1975 — 1977
Psychology
Lakewood High School
Gartner June 2013 - Present
VOX Network Solutions January 2009 - June 2013
NetVersant May 2003 - February 2009
Salient Networks January 2000 - May 2003
Octel February 1985 - January 1998
Centigram March 1984 - March 1985
Centigram March 1983 - March 1984
ComPath July 1981 - March 1983
Skills
Unified Communications, VoIP, Unified Messaging, Avaya, Contact Centers, Telecommunications, IVR, Project Management, Call Centers, Telephony, IP, CTI, Managed Services, Call Center, ACD, Video Conferencing, Data Center, SIP, WAN, Wireless, Channel Partners, Cisco Technologies, Voice Mail, Selling, Professional Services, Solution Selling, Networking, SIP Trunking, Sales Operations, Direct Sales, Cloud Computing, T1, SaaS, Sales
Education
University of Alberta 1974 — 1976
Education
UniCarriers Americas Corporation October 2014 - Present
emazeMe June 2011 - Present
Underwriters Laboratories February 2012 - July 2014
Underwriters Laboratories January 2009 - February 2012
Underwriters Laboratories March 2006 - December 2008
Underwriters Laboratories January 2002 - February 2006
Logica CMG October 2001 - January 2002
CommWorks (a 3Com Company) January 2001 - September 2001
Clarent April 1999 - December 2000
Centigram November 1997 - April 1999
Skills
Strategy, Business Development, Product Management, Competitive Analysis, New Business Development, Leadership, Management, Business Strategy, Sales Operations, Entrepreneurship, Six Sigma, Selling, Sales Management, International Sales, Key Account Management, Product Certification, B2B, Forecasting, Account Management, Team Management, Team Building, Process Improvement, Change Management, Project Management, Marketing Strategy, Direct Sales, Channel Partners, Engineering, Customer Relations, Go-to-market Strategy, Coaching, CRM, Latin America, Consultative Selling, Strategy Development, Business Management, Marketing Management, Brazil, Strategic Planning, Sales, PowerPoint, Microsoft Office, Marketing, Customer Service, Training, Solution Selling, Strategic Partnerships, Telecommunications, Cross-functional Team..., Key Account Development
Education
Northwestern University - Kellogg School of Management
Executive Programs, Business Marketing Strategy
Escola Superior de Propaganda e Marketing
Master of Business Administration (M.B.A.), Marketing and Sales
Fundação Armando Álvares Penteado
Bachelor's Degree, Electrical and Electronics Engineering
Microsoft December 2013 - Present
Groundswell Partners January 2011 - March 2014
Jobaline January 2013 - June 2013
Microsoft September 2005 - January 2010
Microsoft 2004 - 2005
Microsoft 2001 - 2004
DataChannel, Inc 1998 - 2001
Sprint 1996 - 1998
Sprint 1994 - 1996
Centigram 1990 - 1994
Skills
Executive Coaching, Leadership Development, Cross-functional Team..., Strategy, Global Marketing, Start-ups, Program Management, Communication Training, Enterprise Software, Strategic Planning, Coaching, Training, Leadership, Business Strategy, Talent Management, SaaS, Executive Management, Management, Business Development, High Performance Teams, Change Management, Consulting, Public Speaking, Customer Engagement, Systems Thinking, Thought Leadership, Entrepreneurship, Organizational..., Employee Engagement, Strategic Leadership, Nonprofits, Performance Improvement, Strategic Thinking, Organizational..., Product Management, Team Building, Workshop Facilitation, Process Improvement, Performance Management, Organizational Design, Product Marketing, Business Alliances, Strategic Partnerships, Conflict Resolution, Management Consulting, Go-to-market Strategy, Cloud Computing, Succession Planning, Marketing Strategy, Partner Management
Education
Saybrook Graduate School and Research Center
PhD, Organizational Systems
California State University-Chico
BS, Information and Communication Technology
LIOS, Saybrook University
MA, Applied Behavioral Sciences (Leadership and Organizational Development)
BankSouth Mortgage June 2012 - Present
Comcast November 2011 - December 2012
AIRFIBER July 2000 - November 2001
CENTIGRAM August 1989 - July 2000
Skills
VoIP, Telecommunications, IP, Direct Sales, PRI, Broadband, Unified Communications, Long Distance, Wireless, Call Center, SIP, Call Centers, Customer Satisfaction, Employee Training, Ethernet, IVR, Loans, MPLS, Managed Services, Management, Mortgage Banking, Mortgage Lending, Real Estate, SaaS, Sales, Solution Selling, Sales Management, Customer Service, FHA, Credit
Education
Kennesaw State University
Coldwell Banker Real Estate February 2009 - Present
Delan Realtors January 2001 - Present
Alain Pinel Realtors July 2001 - February 2009
QSS Corporation January 1997 - December 2000
Cisco January 1996 - January 1997
Centigram 1994 - 1996
Tandem Computers June 1989 - June 1994
Stanford University May 1986 - June 1989
Stanford University May 1986 - June 1989
De Anza College 1984 - 1989
Skills
Single Family Homes, Condos, REO, First Time Home Buyers, Investment Properties, Home, Real Estate, First Time Buyers, Short Sales, Relocation, Sellers, Foreclosures, New Home Sales, Investors, Referrals, Residential, Land, Real Estate Investment, Buying, Selling, Negotiation, Listings, Townhomes, Luxury, Real Estate Development, SFR, Distressed Property, Real Estate Transactions, Real Estate Negotiation, Move Up Buyers, Home Staging, Purchase, Leases, 1031 Exchanges, Residential Homes, Property, Buyer Representation, HUD, Buyers, Resellers, Income Properties, Seniors, e-PRO, Relocation Buyers, Rentals, New Homes, Seller Representation, Real Property, Brokerage, Real Estate Financing
Education
San Jose State University 1979 — 1983
B.A./M.S. -, Math & Computer Science
Enacomm May 2012 - Present
Genesys August 2008 - May 2012
VoiceObjects December 2007 - August 2008
Intervoice January 2007 - September 2007
Edify May 2005 - September 2007
Interactive Intelligence December 1997 - May 2005
Centigram 1993 - 1997
Syntellect January 1991 - October 1993
Microvoice September 1988 - December 1990
VoiceCom, Inc. September 1986 - August 1988
Skills
Customer Experience, CTI, Enterprise Software, Contact Centers, Sales Operations, Genesys, Software, Solution Selling, Call Center, IVR, Telephony, SaaS, Channel, CRM, Strategy, Leadership, Telecommunications, Integration, Salesforce.com, Professional Services, Managed Services, Channel Partners, Program Management, Management, Direct Sales, Unified Communications, Speech Recognition, Sales, Cloud Computing, Strategic Partnerships, Sales Management, Software Industry, Account Management, Demand Generation, Marketing, Go-to-market Strategy, Partner Management, Channel Sales, Call Centers, Networking, Business Development, Vendor Management, Selling, Start-ups, Mobile Devices, VoIP, Product Management, Product Marketing, Sales Process, Sales Enablement
Education
The University of Texas at Arlington 1979 — 1981
BBA, Management
The University of Texas at Arlington - College of Business Administration 1977 — 1981
BBA Management, Marketing
Southwest High
Diversified Mortgage Group February 2005 - Present
E-LOAN 2002 - 2005
Centigram November 1991 - December 2001
SS8 Networks 2001 - 2001
Skills
FHA, Mortgage Lending, Loans, First Time Home Buyers, Investment Properties, VoIP, Testing, Mortgage Banking, Refinance, Loan Origination, FHA financing, VA loans, Residential Mortgages, USDA, Certified Mortgage..., Finance, Real Estate Financing, Credit, Commercial Real Estate, Real Estate Economics, Mortgage Underwriting, REO, Negotiation, Call Center, CalHFA, Mortgage Marketing, Government Loans, Reverse Mortgages, Real Estate, VA Loans
Education
DeVry 1990 — 1991
A.S., Electrical Technology
Homestead High School 1977 — 1981
HIgh School Diploma, General
Silver Lining Hosted Solutions June 2009 - Present
Fonality November 2007 - May 2009
Polycom January 2003 - February 2004
Expanets April 2001 - January 2003
3Com June 1999 - March 2001
Sprint 1995 - 1997
Centigram 1989 - 1992
NEC 1987 - 1989
Inter-Tel 1984 - 1987
Skills
Unified Communications, VoIP, Telecommunications, Team Building, Sales Management, IP, Sales, Marketing, Solution Selling, Strategic Partnerships, Managed Services, Direct Sales, SaaS, Channel Partners, SIP, Telephony
Education
Fordham University
Samsung Semiconductor October 2014 - Present
FireEye October 2012 - August 2014
Aptina Imaging January 2009 - October 2012
MIPS Technologies March 2006 - January 2009
Ariba, Inc. February 2004 - February 2006
Business Objects Americas August 1998 - January 2004
Centigram 1991 - 1998
Skills
HRIS, Employee Relations, Employee Benefits, Deferred Compensation, Human Resources, Performance Management, Change Management, Mergers, PeopleSoft, Communication Skills, ADP Payroll, Program Management, Leadership, Personnel Management, Compensation & Benefit, Training, Talent Acquisition, Sourcing, Onboarding, Management, HR Policies, Employee Engagement, SharePoint, Workforce Planning, New Hire Orientations, FMLA, Applicant Tracking..., Integration, Process Improvement, Benefits Administration, Mergers & Acquisitions, Recruiting, Succession Planning, 401k, Salary, Compensation & Benefits
Education
University of San Francisco 2001 — 2003
MA, Organization Development & HR
San Diego State University-California State University
BSBA, Human Resources Mgmt
8x8, Inc. October 2013 - Present
Huawei Technologies September 2011 - September 2013
Alcatel-Lucent July 2006 - August 2011
Genesys August 2002 - June 2006
Telera 1999 - 2002
AtMotion 1997 - 1999
Centigram 1995 - 1997
Skills
SaaS, VoIP, Speech Recognition, Software Development, Contact Centers, VXML, CRM, Multimedia, SIP, CTI, IVR, Cloud Computing, Genesys, Unified Communications, Telecommunications, Product Management, Product Development, Integration, Professional Services, Architecture, Enterprise Software, Mobile Devices, Go-to-market Strategy, Product Marketing, Wireless, IP
Education
University of Illinois at Urbana-Champaign
Ph.D.
Tsinghua University
M.S.
Tsinghua University
B.S.
AT&T September 2013 - August 2014
AT&T AdWorks November 2012 - September 2013
Libri Media June 2011 - August 2012
The Nielsen Company August 2007 - August 2010
Telephia July 2005 - August 2007
Interwave Communications September 1998 - July 2005
SatCom Media 1996 - 1998
Centigram 1995 - 1996
Lucent 1989 - 1993
Skills
Wireless, Telecommunications, Product Development, Mobile Devices, Mobile Technology, Product Management, Mobile Communications, Analytics, Start-ups, Mobile Applications, Software Development, Agile Methodologies, Large Scale Systems, Big Data
Education
University of Limerick 1985 — 1989
B Eng, Electronics
Digital Campaigns, Inc. December 2004 - February 2005
SS8 Networks November 2001 - April 2003
ADC Telecommunications June 2000 - November 2001
Centigram Communications March 1997 - June 2000
Cisco Systems August 1996 - February 1997
Centigram March 1995 - August 1996
ROLM 1983 - 1995
Skills
Manufacturing, Software Development, Project Management, Web Applications, Testing, Software Engineering, Management, Scalability, Engineering, Agile Methodologies, Perl, Integration, Unix
Education
Carnegie-Mellon University 1979 — 1983
BS, Applied Mathematics w/ Computer Science and Economics
UNICOM Engineering August 2013 - Present
Aria Solutions February 2012 - Present
Contact Solutions October 2009 - January 2012
Genesys, an Alcatel-Lucent Company 2005 - 2009
Genesys 2005 - 2009
Convergys August 2001 - January 2005
Octel Communications September 1996 - December 2000
Octel Communications September 1996 - December 1998
Centigram February 1995 - September 1996
Skills
Product Development, IVR, Unified Communications, Management Consulting, Call Center, SaaS, Enterprise Software, CTI, Contact Centers
Education
Providence College 1976 — 1980
B.S.
OnCue at Verizon February 2015 - Present
Pivotal Software, Inc. September 2013 - February 2015
Pivotal Software, Inc. April 2013 - September 2013
Greenplum - now part of Pivotal June 2011 - September 2013
Greenplum (a division of EMC) June 2011 - March 2013
Yahoo! September 2005 - June 2011
Motorola August 2004 - September 2005
SS8 Networks March 2001 - August 2004
ADC June 2000 - March 2001
Centigram July 1996 - June 2000
Skills
Software Design, Software Engineering, Software Development, Distributed Systems, C++, Server Architecture, Unix, Java, Linux, Integration, Scalability, Hadoop, Cloud Computing, Object Oriented Design, Architecture, Perl, Agile Methodologies, Shell Scripting, Scrum, System Architecture, Architectures, REST
Education
Stanford University 1995 — 1996
MS
Santa Clara University 1999 — 2003
MBA
De La Salle University 1987 — 1991
BS
Loughborough University 1992 — 1992
MSc
De La Salle - Zobel 1983 — 1987
HS
Mavenir Systems October 2014 - Present
Oracle June 2013 - October 2014
Acme Packet 2010 - October 2014
BroadSoft, Inc. April 2006 - October 2008
SchlumbergerSema June 2002 - June 2003
Sema Priority Call January 2001 - May 2002
Centigram January 1998 - December 2000
DiaVox, Inc. June 1992 - December 1997
Skills
VoIP, Video Conferencing, IP, Unified Communications, Telecommunications, SIP, Mobile Devices, Telephony, CRM, SaaS, Pre-sales, Wireless, Sales Operations, Managed Services, Business Development, Management, Channel Partners, Business Alliances, Solution Selling, Go-to-market Strategy, SIP Trunking, Cloud Computing, Professional Services, Ethernet, MPLS, Data Center, Sales Engineering, Strategic Partnerships
Education
Tecnológico de Monterrey 1988 — 1992
Yelp, Inc. December 2014 - Present
Lab126 (an Amazon company) November 2012 - June 2014
Apple July 2009 - October 2012
Yahoo!, Inc. February 2008 - July 2009
Yahoo! August 2005 - February 2008
Sun Microsystems, Inc 1997 - 2005
East West Scitec, Inc. March 1995 - November 1997
Centigram 1996 - 1997
University of Rochester November 1983 - November 1996
Skills
Internationalization, Open Source, Linux, Java, C++, PHP, HTML, Solaris, Software Engineering, Perl, Mobile Applications, C, Unix, Agile Methodologies, Quality Assurance, Embedded Systems, Operating Systems, Software Development, User Interface Design, OOP, Distributed Systems, JavaScript, Scalability, REST, Software Design, Python, Architectures, Objective-C, Fonts
Education
Rochester Institute of Technology 1995 — 1996
Masters
University of Rochester
BS
Avaya March 2014 - Present
Cisco October 2009 - February 2014
Cisco May 2007 - October 2009
Cisco January 2005 - May 2007
Cisco January 2003 - January 2005
Cisco August 2000 - January 2003
Cisco February 1999 - August 2000
Cisco June 1997 - February 1999
Centigram September 1996 - June 1997
Abbott January 1993 - September 1996
Skills
Forecasting, Financial Analysis, Revenue Recognition, Sales, Financial Modeling, Cross-functional Team..., Financial Reporting, Finance, Strategy, Process Improvement, Product Management, Leadership, Budgets, Go-to-market Strategy, Cloud Computing, Program Management
Education
California Polytechnic State University-San Luis Obispo
Bachelor of Business Administration (BBA), Accounting
Black Box Network Services March 2010 - Present
AT&T September 2007 - December 2009
SpectraLink December 2005 - July 2007
SunTel Services May 1999 - December 2005
Siemens November 1996 - May 1999
SunTel Services May 1990 - November 1996
Centigram November 1988 - May 1990
Tandem Computers 1985 - 1990
ROLM 1980 - 1985
Michigan Bel Telephone 1974 - 1980
Skills
Solution Selling, VoIP, Unified Communications, Telecommunications, Managed Services, Telephony, Data Center, Wireless, Direct Sales, Channel, Cloud Computing, MPLS, IP, WAN, Cisco Technologies, SaaS, SIP, Salesforce.com, Channel Partners, Co-location, Call Centers, Avaya, Sales, Disaster Recovery, Management, Network Security, Go-to-market Strategy, Security, Mobile Devices, Sales Engineering, Sales Process, Product Management, Pre-sales, LAN-WAN, Telepresence, Integration, Contact Centers, Ethernet, Account Management, SIP Trunking, Selling, Hosted Services, PRI, Network Design, Enterprise Software, IVR, Video Conferencing, Virtualization, Professional Services, Strategic Partnerships
Education
Oakland Community College 1976 — 1979
Business Administration and Management, General
Port of Oakland November 2005 - Present
UAC aka:NextiraOne aka:Williams Comm. aka:Wiltel Communications October 1994 - November 2005
Octel Communications September 1993 - September 1994
Centigram September 1992 - September 1993
ROLM / IBM January 1986 - September 1991
ROLM January 1983 - August 1986
Compath-Tel Plus-Siemens 1977 - 1983
Skills
Access, Telecommunications, Technical Support, Vendor Management, Software Installation, Project Management, Cloud Computing, IT Management, Program Management, VoIP, Telephony, Avaya, Visio, Customer Satisfaction, Management, Project Planning, Hardware, Customer Service, Microsoft Office, Business Analysis, Cisco Technologies, Team Building, Salesforce.com, Wireless, Troubleshooting, Unified Communications, Account Management, Call Centers, Team Leadership, SIP, Integration, Networking, Managed Services, Software Documentation, LAN-WAN, Training, Switches, Data Center, WAN
Education
San Diego State University-California State University 1978 — 1979
Diablo Valley College 1974 — 1977
AA
2Wire, Inc. Director, Quality AssuranceSS8 Networks1996 - 2007
Centigram 1996 - 2007
San Jose Yankees 1984 - 1992
San Jose Yankees 1984 - 1992
Skills
Telecommunications, Cross-functional Team..., Program Management, Wireless, Quality Assurance, Engineering, Manufacturing, Product Development, Team Building, Iso 9000, Vendor Management, Process Improvement, Project Management, Testing, Product Management, Management, SPC, PMP, Integration, Quality System, Engineering Management, Six Sigma, Supplier Quality, ISO, Process Engineering, Continuous Improvement, Root Cause Analysis, Quality Management, Quality Auditing, FMEA, Software Documentation, ISO 9000
Education
University of Phoenix 1998 — 2001
Bachelor of Science, Business Administration and Management, General
Aerospike February 2015 - Present
Informatica September 2013 - November 2014
Informatica October 2004 - August 2013
LiteracyPro Systems, Inc. 2002 - 2004
The Tech Museum of Innovation January 2001 - November 2001
Business Objects 1999 - 2001
Centigram 1995 - 1998
Skills
Linux, Unix, SQL, Technical Support, Cloud Computing, Integration, Networking, Operating Systems, Databases, Shell Scripting, Management, C++, Perl, Oracle, Distributed Systems, XML, Unix Shell Scripting, Solaris, SOA, Leadership, Virtualization, Project Planning, PL/SQL, Network Security, Software Development, Java, Windows, Microsoft SQL Server, Business Intelligence, Agile Methodologies, Customer Support
Education
University of California, Santa Cruz 1991 — 1993
EDD May 2008 - Present
State of California September 2007 - May 2008
Soroptimist March 2002 - May 2008
City of Sana Rosa June 2006 - October 2006
Latasia October 2001 - January 2005
Centigram September 1995 - April 1998
Skills
Microsoft Excel, Research, Human Resources, Policy, Microsoft Word, Customer Service, Social Media, Microsoft Office, Public Speaking, Project Planning, Budgets, Training, Coaching, Process Scheduler, Nonprofits, Event Planning, Leadership, Payroll
Education
University of Phoenix - San Jose 1995 — 1997
MA, Organizational Management
Sonoma State University 1990 — 1993
Santa Rosa junior College 1987 — 1990
AA, Business & Human Resources
Spectralink Corporation July 1992 - Present
Polycom October 2010 - December 2012
Polycom January 2010 - September 2010
SoundBite Communications January 2009 - January 2010
Avaya Communications September 2007 - February 2009
SpectraLink July 1992 - October 2007
Centigram June 1991 - June 1992
Skills
Training, Channel, Customer Experience, VoIP, Strategic Partnerships, Salesforce.com, Wireless, Solution Selling, Telecommunications, Strategic Sales, E-commerce, Channel Strategy, Direct Sales, Business Alliances, Sales Process, Unified Communications, Selling, Channel Partners, Management, Leadership, SaaS, Product Marketing, Strategy, Sales, Enterprise Software, Competitive Analysis, Cold Calling, Business Planning, Marketing, New Business Development, Team Leadership, Mobile Devices, Forecasting
Education
John Carroll University 1981 — 1987
BA, Communications
Abbott Nutrition International March 2013 - Present
Abbott Diabetes Care August 2006 - February 2013
SS8 Networks 2000 - 2002
Centigram 1998 - 2000
Micro Focus 1998 - 1998
NetFrame 1995 - 1998
Mervyns 1989 - 1995
Skills
Human Resources, Personnel Management, Talent Management, Product Launch, Talent Acquisition, Cross-functional Team..., Employee Engagement, Organizational..., Organizational..., Recruiting, Change Management, Succession Planning, Deferred Compensation, Organizational Design, Performance Management, Sourcing, Workforce Planning, Onboarding, HR Policies, Incentive Programs, HRIS, Benefits Administration, Employee Benefits, Labor Relations, Employee Relations, Applicant Tracking..., College Recruiting, HR Consulting, HR Transformation, Strategic HR, FMLA
Education
Colorado School of Mines
CommScope - TE Connectivity - ADC - LGC WIreless 1998 - Present
Centigram 1988 - 1998
Bell-Northern Research 1978 - 1988
Skills
Product Development, Product Lifecycle..., RF, Competitive Analysis, Engineering Management, Continuous Improvement, Product Planning, Product Design, Go-to-market Strategy
Education
Lewis University
BA, Physics, Mathematics
Self employed - Voice teacher and coach January 2014 - Present
AT&T January 2012 - Present
AT&T March 1996 - December 2011
Centigram July 1995 - February 1996
MFS Intelenet (formerly Centex Telemanagement) April 1990 - June 1995
Skills
Vendor Management, Contract Negotiation, Coaching, Business Services, Training, Collateral, Wireless, Telecommunications, VoIP, Ethernet, Unified Communications, Call Center, SaaS, Managed Services, MPLS, Cross-functional Team..., Sales, Product Management, TCP/IP, Co-location, Networking, IP, Call Centers, Product Marketing
Education
Golden Gate University 1999 — 2001
MSMOT, Telecommunications
University of California, Berkeley 1995 — 1997
Certification, Project Management
Northern Illinois University 1966 — 1970
BS Ed, Vocal Music
Janssen, Pharmaceutical Companies of Johnson and Johnson June 2007 - Present
Merck November 2006 - June 2007
The Cancer Institute of New Jersey 2004 - 2006
DIVA 1999 - 2002
Centigram 1996 - 1999
Pipeline 1995 - 1996
Rutgers University 1992 - 1995
Stratus Computer 1988 - 1992
Education
University of Medicine and Dentistry of New Jersey 2005 — 2013
Ph.D., Public Health/Biostatistics
Rutgers University-New Brunswick 2002 — 2005
M.S., Statistics
Santa Clara University 1996 — 1998
M.S., Computer Engineering
Northeastern University 1983 — 1988
B.S., Computer Science
Intuit 2010 - Present
Stanford Graduate School of Business August 2009 - Present
self-employed 1995 - Present
Centigram 1994 - 1995
ROLM 1991 - 1994
Skills
Newsletters, Web Content, Editing, Copy Editing, Press Releases, Marketing Communications, Content Management, Product Launch, Publishing, Projects, Publications, Marketing, Customer Satisfaction, Public Relations, Proofreading, Editorial, Journalism, Content Strategy, Corporate Communications, Fundraising, Public Speaking, Technical Writing, Copywriting, Creative Writing, Strategic Communications, Internal Communications, Email Marketing, Online Marketing, Speech Writing, Media Relations
Education
Stanford University Law School 1987 — 1990
JD
Stanford University 1982 — 1985
MA, East Asian Studies
Wittenberg University 1979 — 1981
BA, Philosophy
Randstad January 2009 - Present
Mantel Market May 2004 - Present
SS8 Networks January 2001 - January 2002
Mitel June 1998 - January 2001
Centigram April 1991 - June 1998
Centigram Communications Corp. 1991 - 1998
Skills
Telecommunications, Management, Leadership
Education
Southern Polytechnic State University 2003 — 2005
Contruction Project Management
Genesys April 2001 - Present
Aspect Software 1995 - 2001
Centigram 1994 - 1996
Skills
Enterprise Software, Pre-sales, Contact Centers, CTI, Java, Professional Services, SIP, SaaS, Solution Architecture, Unified Communications, VoIP, IVR, Sales Engineering, Solution Selling, Telephony, Integration, Managed Services
Education
Austin College 1988 — 1992
Bachelor of Arts (B.A.), Mathematics and Computer Science
NetApp March 2012 - February 2015
Stratus Technologies 1995 - 2012
Centigram 1994 - 1995
Stratus Computer 1991 - 1994
Fairchild/Intergraph Advanced Processor Division 1985 - 1990
Skills
Unix, Linux, Kernel, Linux Kernel, Kernel Programming, Unix Shell Scripting, Unix Administration, Unix Software, Red Hat Linux, Software Design, Debugging, Embedded Systems, Operating Systems, Fibre Channel, Device Drivers, Perl, Agile Methodologies, RHEL, Java, System Architecture, HP-UX, C, Ethernet, High Availability, TCP/IP, SCSI, Shell Scripting, Quality Assurance, Cloud Computing, Integration, Storage, ClearCase, Multithreading, HTML, Bash, Virtualization, Cluster, Software Development, Hardware, Scripting, Subversion, VMware, SDLC, JavaScript, SNMP, Open Source, RedHat, SAN, Storage Area Networks, Software Engineering
Education
University of Pittsburgh 1982 — 1984
M.S., Computer Science
National University of Singapore
B. Sc., Electrical Engineering