Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
Comcast Cable July 2015 - Present
Houston Community College August 2014 - May 2015
Albany Medical Center January 2012 - June 2012
Kubaisi Company, Ltd. July 2010 - October 2011
Eastern Manara Company, Ltd. April 2008 - June 2010
Al-Raja Computer Learning Center January 2007 - January 2008
Alrehab Technology/Vodafone Telecommunications September 2005 - November 2006
Al-Zumurud Company, Ltd. May 2004 - August 2005
Skills
Microsoft Office, Management, Customer Service, Microsoft Excel, Outlook, Research, Microsoft Word, Computer Hardware, Computer Hardware..., Software Installation, Computer Hardware..., Technical Support, Hardware, Troubleshooting
Education
Houston Community College 2012 — 2015
Associate's degree, Computer Science
University Tenaga Nasional (UniTen), Selangor, Malaysia 2009 — 2011
Master's degree, Engineering Management
Al-Mansour University College, Baghdad, Iraq 2001 — 2005
Bachelor's degree, Software Engineering
Comcast Cable January 2012 - Present
Comcast 2008 - January 2012
Asurion Insurance Services Inc January 2003 - January 2008
Skills
Sales Process, Leadership, Training, B2B, Cold Calling, Marketing, Process Improvement, Project Management, Vendor Management, Team Building, Cross-functional Team..., Forecasting, Strategic Partnerships, Marketing Strategy, Troubleshooting, Account Management, Telecommunications, Customer Retention, Customer Satisfaction, Direct Sales, Team Leadership, Call Centers, Customer Service, Sales Operations, Wireless
Education
Houston Community College 2006 — 2009
Bachelor's degree
Hastings high School 2001 — 2003
Dibloma, 12
Pacific Drilling (NYSE: PACD) October 2012 - Present
Comcast Cable August 2010 - October 2012
University of Houston August 2009 - August 2010
Houston Rockets June 1999 - July 2009
Education
University of Houston-Downtown 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Houston Community College 1999 — 2003
Associate of Arts (A.A.)
Andreini & Company July 2015 - Present
Woodruff Sawyer April 2009 - July 2015
Comcast Cable January 2007 - March 2008
Skills
Insurance, Health Insurance, Brokers, Employee Benefits, Account Management, Health Savings Accounts, Disability Insurance, General Insurance, Marketing, Benefits Administration, Customer Service, Interviews, Leadership, Management, Recruiting
Education
University of Pennsylvania - The Wharton School 2013 — 2017
Certified Employee Benefits Specialist (CEBS) Certification, Employee Benefits
Humboldt State University 2001 — 2005
Bachelor's Degree, Sociology
Villanova Preparatory School 1994 — 1998
High School
Hyatt Home Care Services October 2013 - March 2014
Comcast Cable October 2012 - September 2013
Comcast Cable August 2010 - October 2012
WaMu October 2008 - June 2009
WaMu June 2007 - September 2008
WaMu February 2006 - June 2007
Skills
Vendor Management, Process Improvement, Visio, Analysis, Customer Service, Sales, CRM, Call Centers, Management, Training, Customer Experience, Sourcing, Telecommunications, Cross-functional Team..., Program Management
Education
Highline College 2010 — 2012
Computer Information Systems
Putnam County School System (PCSSTN) August 2015 - Present
Harvard Risk Management July 2013 - Present
Comcast Cable November 2008 - December 2013
Summit County Children Services January 2007 - April 2008
The Bair Foundation November 2004 - November 2006
Lakeview School District September 2003 - May 2004
Cunard Line July 2001 - December 2002
Valley Counseling Services, Inc. July 1990 - July 2001
Skills
Telecommunications, Direct Sales, Customer Retention, Public Speaking, Identity Theft Shield, Training, Team Building, Legal Solutions, Sales, Coaching, Customer Satisfaction, Call Centers, Risk Management, Leadership, Management, Employee Benefits, Leadership Development, Event Planning, Customer Service, Account Management, Marketing
Education
Youngstown State University 1994 — 1996
M.S.Ed., Community Counseling
Hiram College 1985 — 1989
Bachelor of Arts (B.A.), Psychology
Charter Communications January 2014 - Present
Comcast Cable May 2007 - December 2013
Nissan Motor Manufacturing Ltd. September 2003 - May 2007
Skills
Telecommunications, Telephony, Troubleshooting, RF troubleshooting, Internet Troubleshooting, Premise Wiring, High Speed Data, Equipment Installation, Escalation Resolution, Problem Solving, Product Knowledge, Customer Engagement, Connectivity, Peer Mentoring, Peer Support, Commercial Vehicle, Defensive Driving, Handheld Devices, Hand Tools, Material Handling, Forklift Operator, Cherry Picker, Docking, Manufacturing, Inventory Control, Warehousing, Machine Operation
Education
Hinds Community College 1999 — 2001
Radiologic Technology/Science - Radiographer
Field Nation October 2014 - Present
Adopt-A-Hero, LLc May 2012 - April 2015
RushingWind MediaGroup, LLc January 2006 - October 2014
Lawton Career Institute December 2008 - August 2012
Nation Studios/Musicbrokers Ent. January 2005 - August 2012
Comcast Cable January 2000 - September 2002
C-Boy Records Pierre Mayo 1997 - 2001
Skills
Music Production, Music Videos, Film Production, Recording, Audio Mixing, Videographer, Video Editing, Screenwriting, Digital Recording, Field Recording, MIDI sequencing, Logic Pro, Digidesign Pro Tools, Plugins, Vocal Production, Music Video Production, Commercial Production, Audio Editing, Pro Tools, Editing, Social Networking, Videography, Mass Production, Film, Television, Music, Broadcast, Radio, Entertainment, Social Media Marketing, Social Media, Video, Video Production, Public Speaking, Sound, Event Planning
Education
Henry Ford Community College
Business Administration
Marygrove College
Music Theory
Clothes Minded Clothing December 2011 - Present
Comcast Cable September 2011 - September 2014
97.7 FM WRBJ Roberts Brothers Broadcasting June 2009 - January 2013
Skills
Art Direction, Illustrator, Creative Direction, Adobe Creative Suite, InDesign, Photoshop, Typography, Advertising, Web Design, Logo Design, Corporate Identity, Concept Development, Illustration, Interaction Design, User Interface Design, Layout, User Experience, Brand Development, Creative Strategy, Digital Media, Broadcast, Graphics, Marketing, Public Speaking, Social Media, Social Networking, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Research, Public Relations, Team Building, Event Planning, Leadership
Education
Jackson State University 2011 — 2011
Mass Communication
Hinds Community College 2005 — 2007
Mass Communication/Media Studies
Dignity Memorial Funeral Homes August 2014 - Present
Risk Compliance Performance Solutions (RCP) November 2011 - May 2013
Delaware River Stevedores 2008 - 2009
Comcast Cable 2005 - 2008
Charter Communications January 1990 - November 2004
Education
University of Phoenix-Philadelphia Campus 2006 — 2008
Bachelor of Science (BS), Business Administration, Management and Operations
Holy Family University 1984 — 1987
Nursing Science
Verizon Wireless May 2013 - Present
Shore Mortgage September 2012 - Present
Comcast Cable December 2005 - June 2010
Comcast Cable 2005 - 2009
Salem Media of Georgia 2002 - 2005
Skills
Account Management, Customer Service, Sales, Cold Calling, Marketing, Team Building, Strategic Planning, Microsoft Office, Marketing Strategy, Team Leadership, Negotiation, Social Media, Event Planning, Social Networking, Social Media Marketing, Training, Sales Management, Sales Presentations, Merchandising, Operations Management, Team Management, Market Planning, Loans, Management, Sales Process, Underwriting, Business Planning, Leadership
Education
Henry Ford Community College 1998 — 2000
Business Administration and Management, General
Comcast Cable Associate Technical AnalystMarriott Data CenterJune 2001 - June 2008
Skills
Cisco IOS, VoIP, Vendor Management, Project Management, Customer Service, Microsoft Office, DOCSIS, Data Analysis, MPEG2, Linux, Business Analysis, SIP, Business Strategy, Business Intelligence, Wireless, Teamwork, Strategic Planning, Broadband, IP, Analytics, Fiber Optics
Education
Howard University
Comcast Cable June 2014 - Present
Comcast October 2005 - June 2014
US Army June 2001 - November 2009
Skills
Paramedic, Combat Lifesaver..., AutoCAD, Network Architecture, Fiber Optic Networks, Digital Signal..., OSHA 132 hour..., RF, Training, Spectrum Analyzer, Computer Network..., Telecommunications, Electronics, Troubleshooting, Electrical Engineering, Networking, Optical Fiber, Military, Fiber Optics
Education
Prairie View A&M University 2014 — 2018
Bachelor's Degree, Current student studying in the field of Mechanical Engineering
Houston Community College 2012 — 2016
Associates in science
University of Houston 2013 — 2013
Auto CAD 2011 2D and 3D
Academy of Health Science Fort Sam Houston 2001 — 2001
National Registry of Emergency Medical Technicians, NREMT
Comcast Cable July 2015 - Present
TrueBlue Inc. June 2014 - October 2014
The Retail Outsource January 2014 - May 2014
Rack Room Shoes October 2009 - September 2013
Expressions April 2006 - September 2009
D.E.M.O May 2005 - February 2006
Skills
Visual Merchandising, Store Management, Merchandising, Retail Sales, Retail, Inventory Control, Inventory Management, Cashiering, Shrinkage, Driving Results, Profit, Customer Service, Planograms, Sales, Customer Satisfaction, Fashion, Merchandise Planning, New Store Openings, Time Management, POS, Window Displays, Data Entry, Hiring, Employee Training
Education
Holyoke Community College 2014 — 2016
Retail Management/Marketing
Holyoke High School 1996 — 2000
RJ Schinner Co., Inc. January 2015 - Present
Baker Distributing Company June 2014 - January 2015
Advance Auto Parts November 2012 - June 2014
Comcast Cable November 2011 - July 2012
YRC Worldwide September 2006 - July 2009
RJ Schinner Distribution Company March 2006 - September 2006
Rehig Penn Logistics September 2005 - March 2006
US Army January 1985 - January 2005
Skills
Warehousing, Logistics, Transportation, Logistics Management, Forklift Operator, Shipping, Operations Management, Inventory Management, Supply Chain Management, Dispatching, Supply Chain, Warehouse Management, Materials Management, Distribution Center..., Process Improvement, Inventory Control, Customer Service, Team Building, Leadership, Process Scheduler, Supply Management, Contract Management, P, Hiring, SAP, Supply Chain Operations, 3PL, Continuous Improvement, Freight, Management, Forklift Operation
Education
Houston Community College 2011 — 2013
Associate's Degree, Associate of Art W/Major in Supply Chain Management, 3.2
Columbus State Community College 2010 — 2011
None, Associate of Art W/Major in Supply Chain Management, 3.2
Comcast Cable August 2015 - Present
Comcast Cable August 2013 - Present
UPS December 2008 - February 2013
UPS June 2005 - December 2008
Antares Consulting October 2003 - June 2005
Accenture October 2000 - September 2002
Holiday Inn Hotel & Suites April 2000 - September 2000
Skills
Market Analysis, Marketing Strategy, Business Analysis, Business Strategy, Data Analysis, Business Intelligence..., Strategic Planning, SQL, Pricing Strategy, Consulting, Executive Reporting, Customer Analysis, Ad-hoc, Customer Segmentation..., Database Marketing, Telecommunications, Cable Management, Logistics, Sales Performance, Quantitative Analytics, Planning Budgeting &..., Financial Forecasting, Revenue Cycle Management, Business Planning, P&L Analysis, Strategy, Analysis, Management, Competitive Analysis, Business Development
Education
IE Business School 2002 — 2003
Master of Business Administration (MBA)
Grenoble Graduate School of Business (France) 1999 — 2000
One year exchange program, Business Administration and Management, General
Universidad de Salamanca 1996 — 1999
Master in Economics, Economics
East Detroit High School (USA) 1993 — 1994
Foreign Exchange Student, Senior Student
Hewlett-Packard September 2014 - Present
CR Bard May 2014 - September 2014
Warner Chilcott June 2013 - March 2014
Comcast Cable 2013 - 2013
UBS Wealth Management January 2012 - December 2012
Dow Jones Indexes January 2010 - April 2012
Morgan Stanley April 2010 - January 2011
Screenvision August 2009 - November 2010
Brown Brothers Harriman June 2008 - April 2009
PSY Services LLC January 2002 - November 2008
Skills
Quality Assurance, Test Cases, Test Automation, SDLC, Manual Testing, Test Scripts, Quality Center, QTP, Test Planning, Software Quality..., LoadRunner, Testing, Regression Testing, User Acceptance Testing, Agile Methodologies, Defect Tracking, Test Strategy, System Testing, WinRunner, Test Management, Software Documentation, HP QTP, HP Quality Center
Education
SAI 1993 — 1995
Diploma in Computer Science and Programming Languages, Diploma in Computer Science and Programming Languages
Hofstra University
Chicago-Kent College of Law @IIT February 2011 - Present
Blue Lion Tech Inc. January 2009 - December 2011
Comcast Cable June 2009 - February 2011
Century 21 2002 - 2011
Maintenance Hotline Inc. October 2005 - January 2009
Royal Caribbean Cruises, Ltd. October 1999 - November 2001
Isis Hotel April 1997 - September 1999
Skills
Troubleshooting, Active Directory, Networking, Help Desk Support, DNS, Operating Systems, Software Documentation, Windows, Security, IP, Microsoft Office, Project Management, Cabling, Dell KACE Management..., Dell KACE Deployment..., Data Center Management, Cyber Security..., VMware vSphere Server, VMware ESXI Server, Dell KACE Off-Board..., Ghost Imaging, Wireless Networking, Network Administration, System Administration, VMware ESX
Education
Illinois Institute of Technology 2012 — 2014
Master of Science (M.S.), Information Technology & Management
Loyola University Chicago 2002 — 2002
Advanced English for Business, English Language
Adnan Menderes University 1994 — 1998
Bachelor of Science (B.S.), Tourism and Hospitality Management
Gelfand, Rennert, & Feldman, LLP August 2013 - Present
SunTrust Bank March 2011 - August 2013
IKON Office Solutions January 2010 - February 2011
Comcast Cable July 2009 - January 2010
Discovery Communications July 2007 - May 2009
The Grow Network/McGraw-Hill June 2004 - July 2007
Skills
Banking, Customer Service, Microsoft Office, Microsoft Excel, Retail Banking, Microsoft Word, PowerPoint
Education
Sacred Heart University 1997 — 2001
Bachelor of Science, Illustration
Housatonic Community College 1994 — 1997
Associate's degree, General Studies
Comcast Cable September 2014 - Present
CenturyLink September 2012 - September 2014
CenturyLink May 2011 - September 2012
Qwest Communications April 2008 - June 2011
Qwest Communications May 2006 - April 2008
Ritz Camera Centers September 2002 - May 2006
Skills
Budgeting, Telecommunications, Call Center, Customer Relations, Customer Service, Excel, Program Management, Cross-functional Team..., Training, Budgets, Sales Management, Coaching, Call Centers, Performance Management, Management, Team Building, Customer Retention, Microsoft Excel, Analysis, Solution Selling, Customer Satisfaction, Team Leadership, Business Analysis, Integration, Customer Experience, Sales Operations, Process Improvement, Sales, Vendor Management, Team Management, Strategic Planning, Project Management, Direct Sales, Product Management, Leadership, Operations Management, Managed Services, Account Management, Contract Negotiation
Education
Idaho State University
American University 2011 - Present
Howard University 2010 - 2011
Howard University 2000 - 2010
Comcast Cable 1995 - 1999
WCAU-AM Philadelphia, WDAS-FM Philadelphia, WRC-AM Washington 1990 - 1995
Skills
Higher Education..., Contract Management, Trademark Licensing..., Branding & Identity, Standards Compliance, Food Service Contract..., Project Management, Cross-functional Team..., Collaborative Problem..., Corporate Social..., Program Development, Budget Forecasts, Portfolio Management, Program Management, Program Evaluation, Fair Labor Principles, Sustainability, Policy, Event Planning, Event Management, Marketing Strategy, Leadership, Marketing, Management, Customer Satisfaction, Data Analysis, Training, Fundraising, Leadership Development, Social Media, Microsoft Excel
Education
Howard University
BFA, Advertising Design / Graphics
Comcast Cable January 2014 - Present
Delmar Gardens Home Care February 2013 - June 2013
Walmart supercenter July 2012 - February 2013
Walmart supercenter April 2011 - July 2012
Skills
Telecommunications, Customer Service, Sales, VoIP, Call Centers, Team Leadership, Troubleshooting, Wireless, Customer Satisfaction, Account Management
Education
Highland Community College
Johnson County Community College
Sinclair Broadcast Group February 2015 - Present
Parfums Christian Dior February 2014 - February 2015
Comcast Cable January 2010 - August 2014
EXPRESS December 2013 - February 2014
Fletcher's Auto Repair December 2013 - January 2014
Democratic Party of Virginia September 2013 - November 2013
Boys & Girls Clubs of America June 2012 - August 2013
Ackro Vinci Modeling Troupe August 2009 - April 2013
Virginia Union Office of Enrollment Management August 2010 - December 2011
Forever 21 January 2007 - August 2010
Skills
Microsoft Office, Written & Verbal..., Web Design, Leadership Development, Organizational..., Coordinating Events, Mentoring, Office Administration, Cosmetology, Social Media, Music Education, Musical Theatre, Tutoring, Fundraising, Time Management, Public Speaking, Event Planning, Social Networking, Customer Service, Public Relations, Leadership, Microsoft Excel, Microsoft Word, Sales
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Marketing
Virginia Union University 2009 — 2014
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Howard Community College 2013 — 2013
Summer Math Class
Comcast December 2013 - Present
Grandparents4grandchildren February 2013 - Present
Comcast Cable May 2011 - December 2013
Sonshine Christian Academy June 2009 - June 2011
Skills
Microsoft Office, Public Speaking, PowerPoint, Event Planning, Microsoft Word, Microsoft Excel, Customer Service, Non-profits, Community Outreach, Editing, Social Media, Research, Volunteer Management, Fundraising, Social Networking, Team Leadership, Organizational..., Marketing, Team Building, Data Entry, Facebook, Training, Budgets, Blogging, Leadership, Coaching, Project Management, Government, Nonprofits, Troubleshooting, Call Centers, Leadership Development, Time Management
Education
International College of Ministry 2013 — 2014
Associate in Arts in Ministry
Hodges University 2009 — 2010
Allied Burton January 2012 - Present
Allied Barton January 2012 - Present
Dish Network February 2004 - Present
Comcast Cable March 2005 - September 2009
Houston Community College studio December 2004 - February 2005
Skills
Editing and prductions, Cable installition, Video Editing, video camera work, Cabling, Troubleshooting, Video, Cable Television, Computer Hardware, Cables, Computer Repair, Sound, Video Production, Technical Support, Mac OS X, Final Cut Pro, Software Installation, Windows 7, Avid Media Composer, Television, Customer Service, Microsoft Office, Networking, Windows
Education
Houston Community College 2010 — 2013
hastings High school 1992 — 1996
diaploma
Hastings High school
Comcast Cable January 2006 - Present
Education
Henry Ford Community College 2011 — 2014
FRANK CODY HIGH SCHOOL 2000 — 2004
Time Warner Cable Business Class January 2014 - Present
Time Warner Cable Business Class June 2011 - December 2013
Structured Broadband Services, Inc July 2010 - May 2011
Comcast Cable June 2007 - July 2010
Aerial Contractors March 2000 - April 2003
BellSouth Entertainment, Inc June 1995 - February 2000
Skills
Leadership, Contract Negotiation, Forecasting, HFC, Broadband, Fiber Optics, Call Center, Cross-functional Team..., Telecommunications, Business Development, Optical Fiber, Project Management, Strategic Partnerships, Switches, Internet Services, Troubleshooting, Co-location, Routing, MPLS, Product Management, WAN, Customer Satisfaction, Management, Team Leadership, Customer Service, Account Management, System Deployment, Performance Management, Wireless Networking, DOCSIS, Network Engineering, Employee Relations, Start-ups, RF, Customer Retention, Customer Experience, LAN-WAN, Avaya, Workforce Management, Strategic Planning, Engineering, Integration, Managed Services, Procurement, Cable Television, Routers, Change Management, T1, Program Management, DWDM
Education
Wadena Technical Institute
Henry Ford Community College
Business Administration, Human Resources
National Cable Television Institute
ROUND UP MARKETING July 2014 - Present
Citadel Construction March 2010 - Present
Comcast Cable February 2009 - Present
Empire Elite Marketing March 2013 - June 2014
20/20 companies January 2007 - December 2008
Dollys Car Wash March 2006 - January 2007
Skills
Customer Service, Marketing Communications, People Management, Leadership Development, Client Relationship..., Fitness, Direct Sales
Education
Howard Community College 2005 — 2008
No degree, one year to go., Philosophy and psychology
River Hill High School 2001 — 2005
Diploma, General Studies
Comcast Cable July 2007 - Present
Excel Logistics December 2005 - January 2007
Skills
Microsoft Office, Office Management, Office Administration, Microsoft Word, Microsoft Excel, Payroll, Project Planning, Project Management, Team Leadership, Leadership Development, Collections, Technical Support, Bookkeeping, Customer Service, 10 Key, Data Entry, Virtual Teams
Education
Henry Ford Community College
Associate's degree
Wayne State University
HFCC August 2008 - Present
Woodstock Tobacco April 2013 - April 2014
US Army October 2009 - December 2011
Comcast Cable July 2005 - September 2009
United States Marine Corps March 2006 - May 2007
Skills
Troubleshooting, Telecommunications, Photography, Customer Service, Photoshop, Graphic Design, Art, Networking, Social Media, Leadership, Training, Digital Photography, Team Building, Web Design, Painting, Security, Management, Adobe Creative Suite, Team Leadership, Drawing, Computer Repair, Software Installation, Computer Hardware
Education
Henry Ford Community College 2008 — 2013
Still student, Graphic Design, 3.037
PERSONNEL OPTIONS 2012 - 2014
MEG5 ENGINEERS, LLC 2011 - 2012
COMCAST CABLE 2010 - 2011
LITTLE CAESARS 2006 - 2010
JACKSON MUNICIPAL COURTHOUSE 2006 - 2007
STEIN MART 2004 - 2005
Skills
Problem Solving, Computer/Technical..., Interpersonal Skill, Result Oriented, Windows, Timely Decision Making, Critical Thinking, Management, Troubleshooting, Leadership, Leadership Development, Analytical Skills, Microsoft Excel, Customer Service, Strategic Planning, Retail, Invoicing, Logistics, Time Management, Telephone Skills, Office Management
Education
Jackson State University 2005 — 2007
Finance, General
Hinds Community College 2004 — 2005
Business Administration and Management, General
Comcast Cable January 2013 - March 2013
Nissan Motor Company August 2012 - December 2012
city of hazlehurst ms March 2011 - August 2012
Truck trailer & equipment October 2010 - January 2011
Utility Trailer Sales & Leasing May 2005 - June 2008
Skills
Call Centers, Customer Satisfaction, Troubleshooting, Technical Support, Telecommunications, Customer Service, Customer Retention, Computer Hardware, Software Installation, Sales, Wireless Networking, Windows 7, Broadband, Cable Modems, Telephone Skills, Account Management, Team Leadership, Data Entry, Telephony, 10 Key, Microsoft Office, XP, Outlook, Windows Vista, Training, Direct Sales, Provisioning, Sales Operations, DOCSIS, Management, Microsoft Excel, Windows, Cabling, Cold Calling, Inventory Management, Sales Management, Time Management, Leadership, Microsoft Word, Sales Process, Cable Television, Networking, Computer Repair, Cisco Technologies, Team Building, Process Improvement, Network Administration, Avaya, T1, Fiber Optics
Education
Hinds Community College 2003 — 2004
Autobody/Collision and Repair Technology/Technician
Hazlehurst High 1998 — 2002
Ortiz Professional Services December 2007 - Present
Comcast Cable January 2007 - October 2007
360 Federal Credit Union September 2004 - October 2006
Skills
Quickbooks, Microsoft Office, Summit, General Ledger, Journal Entries, Accounting, Tax Preparation, Variance Analysis, Tax, QuickBooks, Tax Returns, Bookkeeping, Forecasting, Small Business, Finance, Management, Financial Statements, Income Tax, Payroll, Account Reconciliation, Financial Reporting, Auditing, Accounts Receivable, Accounts Payable
Education
Hudson Valley Community College 1983 — 1986
A.A.S., Accounting
Western New England College
Comcast Cable June 2014 - Present
WOW! Internet, Cable & Phone May 2007 - May 2014
Detroit College of Businss/Davenport University June 1978 - June 2003
Skills
Teaching, Troubleshooting, Marketing, Strategic Planning, Coaching, Microsoft Office, Microsoft Word, Public Speaking, Sales, Business Development, Account Management, Leadership, Marketing Communications, Customer Service, Event Planning, Onboarding, Telecommunications, Team Leadership, Sales Management, Management, Access, Negotiation, Nonprofits, Team Building, Recruiting, PowerPoint, Budgets, Project Management, Contract Negotiation, Public Relations, Social Media, Advertising, Process Improvement, Leadership Development, Vendor Management, Purchasing, Inventory Management, Outlook, Editing, Call Centers, Training, Microsoft Excel, New Business Development, Project Planning, Employee Benefits, Research, Customer Satisfaction, Program Management
Education
Michigan State University 1973 — 1977
Bachelor of Arts, Television and Radio/Journalism
Henry Ford Community College 1971 — 1973
Associate of Arts, Liberal Arts
ZocDoc October 2014 - Present
NBCUniversal, Inc. April 2014 - Present
One Forest Films December 2010 - Present
MojoCreative October 2009 - Present
Comcast Cable January 2012 - April 2014
Jersey City Mayoral Election 2013 August 2012 - June 2013
Skills
Production, Photoshop, Editing, Writing, Film Production, Digital Photography, Photography, Film, Final Cut Pro, Photo Editing, Portraits, Video Editing, Video, Screenwriting, Portrait Photography, Feature Films, Comedy, Producing, Short Films, Sound, Videographer, Documentaries, Videography, Image Editing, Music Videos, Video Production, Broadcast
Education
New York Film Academy 2008 — 2009
Filmmaking
Hudson County Community College 2006 — 2008
Comcast Cable August 2014 - Present
National Community Reinvestment Coalition March 2014 - July 2014
ICANN November 2006 - August 2013
City of Los Angeles September 2001 - October 2006
District of Columbia Government November 1998 - August 2001
District of Columbia Government November 1992 - October 1998
Skills
Contract Negotiation, Litigation, Policy, Government, Public Policy, Intellectual Property, Legal Compliance, Legal Writing, Strategy, Strategic Partnerships, Start-ups, Due Diligence, Management Consulting, Mergers & Acquisitions, Licensing, Corporate Governance, Mediation, Legal Research, Corporate Law, Civil Litigation, Courts
Education
Howard University
BBA, Accounting
Howard University School of Law
Juris Doctor, Law
Comcast Cable February 2013 - Present
Visionworks of America June 2008 - February 2013
M&T Bank June 2006 - March 2009
FOX 5 Washington, DC/NBC 4 Washington, DC January 2006 - May 2006
Skills
Advertising, Marketing Communications, Direct Marketing, Marketing, Social Media Marketing, Online Advertising, Media Planning, Social Media, Digital Marketing, Direct Mail, Email Marketing, Copywriting, Public Relations, Market Planning, Retail, Sales
Education
Hood College 2002 — 2006
Bachelor of Arts (B.A.), Communication and Media Studies
ITG SharePoint September 2013 - March 2014
Comcast Cable March 2011 - September 2013
MarketStar February 2008 - March 2011
Steve and Barry's June 2007 - February 2008
Corinthian Colleges, Inc. April 2006 - March 2007
Target May 2002 - April 2006
Target May 1998 - May 2002
Skills
Customer Service, Hiring, Coaching, Retail, Budgeting, Mentoring, Team Building, Operations Management, Inventory Management, Merchandising, Strategic Planning, Sales Management, Team Leadership, Performance Management, Leadership Development, Project Management, Budgets, Recruiting, New Business Development, Training, Strategy, Sales, Marketing Strategy, Direct Sales, Customer Retention, Management, Leadership, Marketing, Sales Operations, B2B, Sales Process, Account Management, Customer Satisfaction
Education
Idaho State University 1995 — 1998
BBA, Marketing
University of Phoenix 2000 — 2002
Masters, Organizational Management
The Ritz-Carlton Hotel Company, L.L.C. Customer ServiceThe Ritz-Carlton Hotel Company, L.L.C.September 2014 - Present
Nissan Motor Manufacturing Ltd. September 2012 - September 2014
Madison River Oask Hospital 2010 - 2012
Comcast Cable June 2008 - July 2010
Skills
Customer Service, Customer Retention, Quality Assurance, Data Quality, Quality System, Retail Sales, Multi-line Phone, IT Operations, Data Entry, Call Center..., Call Centers, Cashiering, Team Management, Telephone Skills, Employee Training, Windows, Troubleshooting, Healthcare, Medical Records, 10 Key, Clerical Skills, Appointment Scheduling, Teamwork, Outlook, Windows 7, Customer Experience, Technical Support, Administrative..., Phone Etiquette, Microsoft Office 2007, Clerical Work, Distribution Center..., Receptionist Duties, Software Documentation
Education
Hinds Community College 2011 — 2011
Ridgeland High School 2004 — 2006
High School Diploma, General Studies
City of Annapolis February 2014 - Present
Comcast Cable September 1991 - March 2013
Comcast 1993 - 2013
Christian Broadcasting Network May 1984 - November 1986
Skills
Broadcast, Video, Video Production, Avid, Camera, Camera Operating, Commercials, Video Editing, Freelance Video..., Avid editor, Lighting Director, Church Video Ministry..., Television, Television Director, Editing, Lighting, Creative Direction, Social Media, Live Streaming Events
Education
Howard University 1978 — 1983
Bachelor's degree, Radio and Television & Film
Xerox May 2013 - Present
Customer Service Leader 2011 - 2013
Universal Health Care 2010 - 2011
Comcast Cable 2007 - 2010
AT&T 2001 - 2007
Skills
Training, Customer Satisfaction, Medicare, Medicaid, Health Insurance, Strategic Leadership, Program Management, Learning Management, Learning Management..., Leadership
Education
University of Phoenix
Master's Degree, Education/Adult Education and Training
Mississippi University for Women
Bachelor's Degree, Business Administration and Management, General
Hinds Community College
Associate of Arts (AA)
Comcast Cable September 2012 - Present
Kohl's Department Stores August 2009 - April 2012
Ektron 2012 - 2012
Skills
Customer Service, Management, Training, Call Centers, Customer Satisfaction, HTML, Customer Experience, Outlook, Team Leadership, Time Management, Process Improvement, Microsoft Excel, Salesforce.com
Education
University of New Hampshire 2010 — 2011
High Point University 2009 — 2010
Nashua Community College
Bachelor of Business Administration (BBA), Accounting
Comcast Cable April 2004 - Present
Comcast Cable December 2002 - April 2004
Office Team September 2002 - December 2002
Applied Micro June 2002 - September 2002
Office Team January 2002 - June 2002
McIntosh College September 2001 - January 2002
Applied Micro May 2001 - August 2001
Compaq Computer Corporation June 2000 - May 2001
Michigan Technological University February 1997 - May 2000
IBM June 1998 - December 1998
Skills
Curriculum Development, Webinars, Adult Education, Blended Learning, Organizational Learning, Listening Skills, Sales Process, Technical Training, Technical Writing, Telecommunications, Coaching, Program Management, E-learning, Customer Service, Microsoft Office, Training, Call Center, Troubleshooting, Software Documentation, Project Management, E-Learning, Team Building, Needs Analysis, Instructional Design, Team Leadership, Call Centers, Instructor-led Training, Training Delivery, ADDIE, Learning Management, Employee Training, Learning Management..., Quality Assurance, Leadership Development, Captivate, Performance Management, Employee Engagement, Organizational..., Talent Management, Workshop Facilitation
Education
Michigan Technological University 1995 — 2000
BS, Computer Science, Scientific and Technical Communication
Hope College 1994 — 1994
N/A, N/A
Voxbone October 2013 - Present
NeuStar, Inc. 2011 - 2013
Windstream Communications 2009 - 2011
AT&T 2009 - 2009
Time Warner Cable 2008 - 2009
Comcast Cable 2007 - 2008
Verizon 2006 - 2007
TelePacific Communications 2002 - 2005
ITXC 2000 - 2002
BellSouth 1998 - 2000
Skills
Process Improvement, Program Management, Product Management, Network Design, Contract Negotiation, IP, Troubleshooting, Telecommunications, VoIP, Vendor Management, Routing, Integration, Wireless, Cross-functional Team..., Managed Services, Networking, Strategic Partnerships, SIP, MPLS, Mergers, Telephony, Ethernet, Network Engineering, Sales Management, Team Building, LAN-WAN, Internet Services, Business Strategy, Cloud Computing, Business Development, Call Centers, Management, Mobile Devices, Provisioning, Co-location, Unified Communications, Salesforce.com, CRM, Start-ups, Mergers & Acquisitions
Education
Howard University 1988 — 1992
BBA, Finance
Baltimore Polytechnic Institute 1984 — 1988
Engineering
Self-owned and operated July 2012 - Present
Lifetouch March 2015 - July 2015
Aon Hewitt October 2012 - May 2013
Comcast Cable October 2007 - July 2012
Comcast Cable June 2007 - October 2007
Hewlett-Packard May 2004 - June 2007
T. Rowe Price July 2002 - May 2004
T. Rowe Price July 2002 - November 2003
Compaq Computer Corporation May 2000 - June 2001
MCI Consumer Markets / Verizon February 1999 - May 2000
Skills
Team Leadership, Workforce Management, Sales, Customer Service, Telecommunications, Marketing, Management, Account Management, Resource Management, Human Resources, Technology, Financial Management..., Event Planning, Events Coordination, Call Centers
Education
Houston Community College 2015 — 2017
Associate of Arts, Criminal Justice
University of Colorado at Colorado Springs 1999 — 2002
Bachelor of Science, Business Administration; Marketing
Liberty High School 1994 — 1998
High School Diploma
Charter Media October 2012 - Present
WICT, Inc. 2004 - Present
Motivating Greatness...motivating Tips for DAILY greatness December 2010 - December 2014
VantageLocal Inc....online display advertising May 2012 - September 2012
CBS Local Media April 2011 - March 2012
Inner Media Vision, Inc. October 2006 - February 2012
Comcast Cable February 2010 - April 2011
NAMIC SF Chapter 2008 - 2009
Bay Area STAR organization 1986 - 2008
Comcast Spotlight January 1992 - January 2006
Skills
Sales, Advertising Sales, Media Planning, Advertising, Event Management, Online Advertising, Marketing
Education
Howard University
Bachelor's degree, Communication/Business
Comcast Cable February 2011 - Present
IKEA December 2006 - January 2011
IKEA April 2005 - September 2006
IKEA September 2002 - April 2005
Genuardi's Family Market September 2001 - September 2002
Genuardi's Family Market July 1999 - September 2001
Skills
Incident Management, Change Management, ITIL, Management, Problem Management, Technical Support, IT Service Management, Team Leadership, Process Improvement, Project Planning, Project Management, Organizational..., Process Management, Leadership, Service Management, Business Process, Quality Assurance, BMC Remedy, Retail, Vendor Management, IT Strategy, IT Management, Help Desk Support, Analysis, Continuous Improvement
Education
Holy Family University 1995 — 1999
BA, Computer Management Information System
Comcast Cable July 2013 - Present
Comcast Cable May 2009 - July 2013
Time Warner Cable March 2005 - September 2008
Time Warner Cable September 1990 - March 2005
Vicksburg Evening Post June 1988 - September 1990
Terrell Stubbs December 1987 - March 1988
Mike Sturdivant for Governor May 1987 - August 1987
Simpson County News January 1985 - May 1987
Skills
Integrated Marketing, Marketing Communications, Marketing Strategy, Competitive Analysis, Budget Management, Product Management, Strategic Planning, Team Building, Negotiation, Customer Retention, Product Launches, Marketing Management, Product Marketing, Market Planning, Strategic Partnerships, Brand Development, Social Media Marketing, Segmentation, Email Marketing, Direct Mail, Brand Awareness, Public Relations, Channel Marketing, Advertising, Budgets, CRM, Creative Direction, Cross-functional Team..., Customer Acquisition, Digital Media, Direct Marketing, Lead Generation, Leadership, Management, Market Research, Marketing, Marketing Research, Multi-channel Marketing, Product Development, Media Planning, Product Launch, Program Management, Sales, Strategy
Education
University of Alabama 1982 — 1984
BA, Communications
Hinds Community College 1980 — 1982
Associate, Journalism
Comcast Cable May 2006 - Present
ClearChannel Radio August 2003 - May 2006
Education
Illinois Central College 1988 — 2001
TEAM Schostak Family Restaurants July 2015 - Present
Comcast Cable April 2014 - July 2015
Lucky Strike Entertainment June 2004 - July 2015
United Wholesale Mortgage January 2013 - January 2014
Skills
Customer Service, Inventory Management, Hospitality Management, Leadership, Loan Origination, Negotiation, Finance, Mortgage Lending, Business Planning, Coaching, FHA, Mortgage Banking, Refinance, VA loans, Sales, Pricing, New Business Development, Sales Management, Recruiting, Human Resources, Hiring, Employee Relations, Account Management, Loans, Home Equity Loans, Building Relationships, Training, Team Leadership, Team Building, Hospitality, Operations Management
Education
Walsh College 2008 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Henry Ford Community College
Associate's degree, Business, Management, Marketing, and Related Support Services
Comcast April 2010 - Present
Comcast Cable April 2010 - Present
JC Penney July 2009 - January 2011
Professional Staffing Group December 2008 - July 2009
AT&T February 2008 - August 2008
Nissan North America January 2003 - February 2008
Betlin May 1995 - December 2002
Skills
Telecommunications, Sales, Customer Service, Call Centers, Troubleshooting, Customer Satisfaction, Account Management, Wireless
Education
Holmes Community College 2011 — 2012
Associate's degree, Business Administration and Management, General
Web.com March 2013 - Present
AAA Roofing of NE Florida; DSC Comcast January 2009 - Present
Web.com January 2010 - March 2013
Citi February 2008 - January 2011
Comcast Cable January 2009 - January 2010
Sawgrass Marriott February 2005 - January 2008
Skills
Email Marketing, Social Media Marketing, Lead Generation, Online Advertising, Digital Marketing, Marketing Strategy, Online Marketing, Marketing Communications, SEM, Product Marketing, Salesforce.com, SEO, Direct Marketing, Media Planning, Sales Management, Marketing Research, CRM, Affiliate Marketing, Social Networking, Customer Retention, Sales, Facebook, Marketing Management, B2B, Google Adwords, Marketing, Social Media, Advertising, Interactive Marketing, Market Research, Customer Satisfaction, Management, Training, Customer Service, Leadership, PPC, Selling, Sales Operations, E-commerce, Account Management, Cold Calling, Mobile Marketing, Strategic Partnerships, Direct Sales, Sales Presentations, Advertising Sales, Web Analytics, Small Business, Sales Process, Customer Acquisition
Education
University of North Florida 2014 — 2016
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Heritage Institute-Jacksonville 2003 — 2005
Associate’s Degree, Licensed Massage Therapist
Comcast Cable February 2014 - Present
Raytheon Pikewerks 2011 - February 2014
Anham May 2009 - December 2011
Skills
Servers, Database Administration, Information Technology, Network Administration, network hardware, Access, Management, IT Management, Computer Hardware, Firewalls, Troubleshooting, Network Security, Windows Server, Information Security, Information Security..., Operating Systems, Networking, Computer Security
Education
Houston Community College
Cisco, Network and System Administration/Administrator
Private Company September 2014 - Present
Macy’s Inc. July 2014 - Present
B & R Staffing February 2014 - March 2014
The State of Texas February 2009 - December 2013
3525 Condominiums February 2012 - July 2012
Bath & Body Works November 2008 - February 2009
Superior Staffing December 2007 - November 2008
Comcast Cable May 1996 - October 2007
Houston Astros March 1986 - April 1996
American General Life Companies June 1983 - April 1986
Skills
Data Entry, Customer Service, Teamwork, Telephone Skills, Administrative..., Invoicing, Microsoft Office, Xerox, 10 key by touch, Typing 57 wpm, Office Equipment, Outlook, Phone Skills, Phone Etiquette, Creative Problem Solving, Document Scanning, RightFax, Customer Relations, Customer Satisfaction, Fax, Word, PowerPoint, Excel, Administration, Problem Solving, Administrative Support, Retail, Call Center, Supervisory Skills, Billing, Hiring, Documentation, Facebook, Team Leadership, Windows, Spreadsheets, Notary Public, Notary
Education
Houston Community College 1985 — 1987
Business Administration
Barbara Jordan High School for Careers 1981 — 1984
Office Education, Diploma
Barbara Jordan High School for Careers 1981 — 1984
Diploma, Office Education
Comcast Cable March 2015 - Present
Comcast Cable Communications Inc. October 2008 - March 2015
Comcast Spotlight April 2007 - October 2008
Comcast Cable August 2004 - April 2007
Skills
Direct Marketing, Integrated Marketing, Brand Awareness, Marketing Management, Product Marketing, Marketing Communications, Email Marketing, Direct Mail, Advertising, Strategic Partnerships, Competitive Analysis, Marketing Strategy, Digital Marketing, Customer Retention, Advertising Sales, Lead Generation, Sales, Telecommunications, Marketing, Account Management
Education
Mississippi College 2001 — 2003
BSBA, Marketing, Cum Laude Honors
Hinds Community College 1999 — 2001
Associate's Degree
Comcast Cable January 2014 - Present
Education
Illinois Institute of Art 2005 — 2009
Bachelor's Degree, Fashion Marketing and Management
Comcast Business March 2015 - Present
Comcast Business April 2011 - March 2015
Comcast Cable July 2010 - April 2011
Iron Mountain May 2006 - March 2010
Iron Mountain May 2005 - May 2006
Iron Mountain July 2003 - May 2005
Skills
Sales, Account Management, Customer Satisfaction, Customer Service, Strategic Planning, Team Building, Telecommunications, Direct Sales, Sales Process, Salesforce.com, Solution Selling, Selling, Sales Operations, Project Management, Managed Services, Customer Retention, Enterprise Software, Cold Calling, B2B, Sales Presentations, Management, Leadership, Sales Management, Team Leadership
Education
Highline Community College 1996 — 1998
Business emphasis
Time Warner Cable Business Class March 2015 - Present
Time Warner Cable 2013 - March 2015
Comcast Cable 2007 - 2013
Skills
Telephony, Cable Networks, Wireless Networking, Networking, VoIP, Alarm Systems, Sales, Customer Service, Cable Management, Cable Modems, Computer Science
Education
Lander University 1999 — 2001
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Hutchinson Community College 1998 — 1998
Associate's degree, Mathmatics
Wofford College 1996 — 1997
Engineering
UnitedHealth Group July 2015 - Present
Xerox March 2015 - Present
Comcast Cable September 2011 - January 2015
Skills
Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Screening Resumes, Screening, Hiring, Sales, Call Centers, Customer Service, Escalation, At Multitasking, Problem Solving, Decision Making, Employee Training, New Hire Orientations
Education
Jackson State University 2009 — 2011
Bachelor's Degree, Sociology
Holmes Community College 2007 — 2009
Associate's Degree, Business Administration and Management, General
Comcast Cable September 2013 - Present
Office Depot July 2010 - April 2014
TMS Health, a Xerox Company October 2012 - December 2012
Skills
Customer Service, Retail, Customer Satisfaction, Inventory Management, Merchandising, Sales, Loss Prevention, Store Management, Microsoft Office, Inventory Control, Microsoft Excel, Visual Merchandising, Time Management, Management, Microsoft Word, Training, Team Building, Sales Operations, Sales Management, Leadership, Direct Sales, Customer Retention, Cashiering, Account Management
Education
Kaplan University 2012 — 2014
Bachelor of Arts (BA), Human Services, General
Hinds Community College 2008 — 2010
Associate of Arts (A.A.), General Studies
Canton High School 2004 — 2008
Dipolma
Sysco January 2015 - Present
Texas Department of Family and Protective Services June 2014 - January 2015
SupportChoice, Inc. May 2013 - February 2014
Comcast Cable April 2010 - May 2013
DIRECTV September 2008 - January 2010
R.T.C. Properties June 2007 - January 2010
Skills
Technical Support, Call Centers, Troubleshooting, Help Desk Support, Avaya, Microsoft Office, Outlook, CRM, Customer Experience, Sales, BMC Remedy, Networking, Customer Satisfaction, Management, Hardware, Process Improvement
Education
Houston Community College 2014 — 2015
Associate of Arts (A.A.), Business
Frontier Communications May 2010 - Present
InfoCision Management Corporation August 2009 - February 2010
Amazon March 2005 - March 2009
GC Services August 2002 - March 2005
Comcast Cable December 1999 - January 2002
Skills
Call Centers, Management, Telecommunications, Customer Service, Customer Retention, Customer Satisfaction, Microsoft Office, Wireless, Mobile Devices, DSL, Troubleshooting, Ethernet, Networking, Vendor Management, Telephony, Unified Communications, Managed Services, Solution Selling, Broadband, T1, VoIP, Project Management, MPLS, Microsoft Dynamics
Education
Howard Community College 1995 — 1996
Associate's degree, Computer Science
Novitex Enterprise Solutions May 2014 - February 2015
Comcast Cable June 2012 - May 2013
Cbeyond 2010 - 2012
La Quinta Inns & Suites October 2009 - February 2011
Reliance Communications August 2008 - October 2008
Crimson & Gray August 2006 - October 2008
Highline Community College March 2004 - August 2005
Skills
Direct Sales, Sales, Cold Calling, Salesforce.com, Sales Process, Customer Service, Customer Relations, Customer Retention, B2B, Networking, Customer Satisfaction, Referral Network
Education
Washington State University 2005 — 2009
Bachelor's Degree, Marketing and International Business, 3.0
Highline College 2003 — 2005
Associate's Degree, Business Administration and Management, General
Fisk Electric September 2012 - Present
McKinstry July 2011 - June 2012
Comcast Cable May 2005 - January 2011
Skills
Troubleshooting, Cabling, Data Center, Telecommunications, Fiber Optics, Electricians, Software Installation, Cables, Wireless Networking
Education
Houston Community College 2014 — 2014
Rig One, Petroleum Technology/Technician
Spring High School 1991 — 1995
Milestone Technologies, Inc. December 2013 - Present
Comcast Cable August 2010 - December 2012
Comcast Cable May 2008 - August 2010
Comcast Cable, Corporate July 2006 - May 2008
AT&T Broadband, Comcast Cable January 2001 - July 2006
TCI, Comcast May 1998 - January 2001
Santa Clara Valley Water District August 1994 - May 1998
Skills
Leadership, Strategy, Training, Call Centers, Management, Customer Retention, Broadband, Troubleshooting, Telecommunications, Vendor Management, Employee Training, Cross-functional Team..., Customer Experience, Performance Management, Customer Service, Coaching, Customer Satisfaction, Outsourcing, Leadership Development, Sales, Workforce Management, Team Leadership, Telephony, VoIP, Wireless, Process Improvement, Technical Support, IP, Direct Sales, Networking, Salesforce.com, Computer Network..., Sales Operations, Managed Services, Avaya, Ethernet, Account Management, Team Building, Avaya Technologies, Team Management
Education
University of Phoenix
Bachelor of Science (BS), Business Management
University of Phoenix
AA
Howard University
Civil Engineering
San Jose State University
Civil Engineering
Santa Clara High School
Shorr Packaging Corp. March 2015 - Present
Comcast Cable August 2013 - March 2015
Yoh, A Day & Zimmermann Company January 2012 - August 2013
Yoh HR Solutions 2007 - January 2012
Yoh HR Solutions 2006 - 2007
Yoh HR Solutions 2005 - 2006
Abacus Inc. 2001 - 2005
Skills
HR Policies, Marketing, Applicant Tracking..., Human Resources, Leadership, Project Management, Recruiting, Team Leadership, Quantitative Analytics, Business Development, Account Management, Temporary Placement, Employee Training, Technical Recruiting, Internet Recruiting, OFCCP, Solution Architecture, Talent Acquisition, Sourcing, Program Management, Management, Hiring, Staffing Services, College Recruiting, Contract Recruitment, Talent Management
Education
Hope College 1993 — 1997
Bachelor's degree, Biology, General
Ludington High School
Comcast Cable March 2007 - Present
Time Warner Cable June 2000 - January 2007
Skills
Internal Communications, Call Center, Employee Engagement, PowerPoint, Cross-functional Team..., Customer Service, Process Improvement, Strategic Communications, Creative Problem Solving, Public Speaking, Microsoft Office, Writing, Newsletters, Call Centers, Management, Training, Strategy, Leadership, Broadband, Telecommunications, Performance Management, Customer Experience, Program Management, Customer Satisfaction, Software Documentation, Sales, Coaching, Team Leadership, Onboarding, Team Building
Education
Holyoke Community College
Holyoke Community College
Business Administration and Management, General
Comcast Cable 2010 - 2013
Education
Houston Community College 2011 — 2013
Computer Systems Networking and Telecommunications
Comcast Cable March 2006 - Present
Everyone's Internet March 2002 - February 2004
Convergys February 2000 - February 2001
Skills
Call Center, Telephony, Troubleshooting, Cabling, Technical Support, Customer Satisfaction, Customer Retention, Customer Support, Customer Service, VoIP, Call Centers, Telephone Skills, Windows, Broadband, Workforce Management, Avaya, Computer Network..., presentations, PowerPoint, Microsoft Office, Microsoft Excel, Cable Television, DOCSIS, Escalation, Customer Experience, Ethernet, Wireless, Routers, IP
Education
Kaplan University 2010 — 2015
Bachelor of Applied Science (BASc), Business Administration and Management, General
Houston Community College 2003 — 2004
Airframe and Powerplant Certification, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Bluenog December 2010 - Present
Comcast Cable September 2009 - December 2010
Turnberry Solutions October 2004 - September 2009
Indigo Systems and Technology Consulting January 2001 - September 2004
Alliance 2004 - 2004
Illinois Institute of Technology January 2000 - December 2000
Skills
Solution Architecture, SOA, Enterprise Software, Enterprise Architecture, Weblogic, Middleware, Oracle, SDLC, EAI, Integration, Cloud Computing, SOAP, Oracle SOA Suite, Java Enterprise Edition, Agile Methodologies, BPEL, Web Services, JMS, Software Development, Software Project..., Architecture, Websphere, Vendor Management, Oracle Fusion Middleware, Oracle Service Bus, Spring, Business Process..., UML, PL/SQL, Tomcat, Engineering, Application Architecture, REST, Unix, BPM ,, Oracle SOA governance, SOA strategy and..., Data Integration, Oracle BPM, Oracle Enterprise..., Cloud Security, Oracle engineered..., J2EE 1.4, J2EE Web Services, Oracle data integrator, Cross platform..., Oracle Retail, Cloud Integration, Omni Channel, Retail Integration
Education
Illinois Institute of Technology 2000 — 2001
Master's, Computer Science
B.M.S College of Engineering, Bangalore 1995 — 1999
BE, Information Science and Technology
Adarsh Sr. Secondary School 1989 — 1995
Kinetic Concepts March 2015 - Present
Comcast June 2011 - March 2015
Comcast Cable April 2009 - June 2011
Critical Care Systems October 2008 - April 2009
Southern Maine Medical Center April 2006 - October 2008
Southern Maine Medical Center May 2005 - April 2006
Skills
Accounting, Budgets, Financial Analysis, Financial Reporting, General Ledger, Variance Analysis, Accounts Receivable, Forecasting, Access, Analysis
Education
Husson University 2014 — 2014
Master of Business Administration (MBA)
Husson University 2006 — 2009
Master of Science in Business, Business
University of Southern Maine 2001 — 2005
Bachelor of Science in Accounting, Accounting
Comcast Cable February 2014 - Present
Martin Sullivan January 2013 - February 2014
G&K Services July 2012 - January 2013
Sam's Club June 2008 - July 2012
Skills
Customer Service, Social Networking, Cable Modems, Router Configuration, Digital Signal..., Windows 7, Microsoft Office, Microsoft Excel, Wireless Broadband, Wireless Networking, LAN-WAN, Social Media, Wireless, Routers, IP, Telecommunications, Troubleshooting, Mobile Devices
Education
Illinois Central College 2005 — 2007
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
Illinois Central College
Associates of Applied Science.
Comcast Cable April 2014 - Present
Time Warner Cable November 2012 - April 2013
Schwans October 2003 - April 2012
Armory Nissan, Chrysler, Jeep and Pre-Owned 1997 - 2002
Skills
Staff Development, Staff Management, Operations Management, Problem Solving, Process Improvement, Cost Management, Strategic Planning, Full P&L Responsibility, Customer Service, Telecommunications, Management, Account Management, Team Building, Sales Management, Customer Satisfaction, Sales Operations, Sales, Direct Sales
Education
Hudson Valley Community College
Automobile/Automotive Mechanics Technology/Technician
Lake Shore Middle School August 2014 - Present
Teach For America January 2014 - Present
Verizon Wireless March 2010 - November 2013
Comcast Cable April 2009 - March 2010
Skills
Customer Service, Investigation, Problem Analysis, Problem Solving, Management, Call Centers, Troubleshooting, Research, Training, Data Entry, Customer Retention, Team Leadership, PowerPoint, Outlook, Microsoft Office, Microsoft Word, Team Building, Leadership, Microsoft Excel, Social Media, Teamwork, Data Analysis, Event Planning, Social Networking, Budgets
Education
Hood College 2004 — 2008
Bachelor of Arts (B.A.), Pre-Law Studies and Sociology
Bladensburg High School 2000 — 2004
Comcast Spotlight November 2011 - Present
Comcast Cable January 2011 - Present
Skills
Strategic Sourcing, Permanent Placement, Executive Search, Corporate Recruiting, Recruiting, Advertising, Talent Acquisition, Account Management, Business Development, Leadership, Management, Sales, Applicant Tracking..., Marketing, Cold Calling, Sourcing, Project Management, Cross-functional Team...
Education
Hofstra University
BBA
Comcast Cable 2011 - July 2014
Independent Contractor February 2007 - May 2012
Integrity Textiles, Inc. January 1988 - January 2007
Skills
General Ledger, Fixed Assets, Account Reconciliation, Variance Analysis, Accruals, GAAP, Financial Reporting, Sarbanes-Oxley Act, Great Plains Software, Revenue Recognition, Consolidation, US GAAP, Financial Statements
Education
Holy Family University
Bachelor of Arts, Accounting
Comcast Cable April 2011 - Present
MDS Pharma Services March 2008 - June 2009
GPC Biotech July 2007 - November 2007
PRA International October 2005 - July 2007
Alliance Consulting June 2001 - October 2005
Skills
Business Analysis, Sarbanes-Oxley Act, Process Improvement, Financial Reporting, Vendor Management, Finance, Data Management, Microsoft Office
Education
Holy Family University 1997 — 2001
B.A., International Business & Spanish
Comcast Cable June 2003 - Present
One Beacon Insurance Co 1984 - 2003
Skills
Invoicing, Vendor Management
Education
Holy Family University 1979 — 1983
Bachelor's degree, History
City of Hayward September 2014 - Present
San Jose State University June 2011 - September 2014
Henley-Putnam University January 2011 - June 2011
DeVry University March 2010 - December 2010
DeVry University November 2007 - March 2010
DeVry University September 2005 - November 2007
Comcast Cable October 2004 - April 2005
Comcast Cable July 2003 - October 2004
Comcast Cable October 2002 - July 2003
Skills
Mentoring, Counseling, Administration, Budgeting, Public Speaking, Project Management, Event Planning, Retention Management, Training and Development, Customer Service, Budgets, Leadership, Management, Training, Higher Education, Sales, Community Outreach, Psychotherapy, System Administration, Coaching, Policy, Human Resources, Recruiting, Program Management, Staff Development, Strategic Planning, Strategy, Student Affairs, Teamwork, Academic Advising, Editing, Student Development, Cross-functional Team..., Leadership Development
Education
Keller Graduate School of Management 2006 — 2008
MBA, Business Administration
University of Southern California 1999 — 2002
Bachelor of Arts, Theatre
Howard University 1998 — 1999
Radio/TV/Film
Holy Names High School 1994 — 1998
Schulte Roth & Zabel LLP October 2014 - Present
US Securities and Exchange Commission January 2014 - March 2014
Schulte Roth & Zabel LLP May 2013 - August 2013
Comcast Cable May 2012 - July 2012
JANA Partners LLC December 2009 - June 2011
Galleon Group February 2008 - November 2009
Edelman June 2007 - August 2007
Education
Howard University School of Law 2011 — 2014
J.D.
University of North Carolina at Chapel Hill 2003 — 2007
Bachelor's Degree, Double Major in Journalism and Political Science
TelNet Worldwide, Inc. July 2014 - Present
TelNet Worldwide, Inc. April 2010 - July 2014
Comcast Cable June 2009 - April 2010
Tek Systems October 2008 - July 2009
Cavalier Telephone February 2007 - May 2008
LDMI July 2001 - March 2006
CoreComm 1999 - 2001
Skills
Network Operations, Provisioning, VoIP, Cisco, TCP/IP, T1, DHCP, Troubleshooting, Telecommunications, Telephony, Network Design, Routers, WAN, IP, Computer Network..., NAT, Access Lists, Project Coordination, Cisco Technologies, LAN-WAN, MPLS, Ethernet, Routing, Network Architecture, Cisco IOS, Network Engineering, CCNA, Network Administration, Networking, Switches
Education
Henry Ford Community College 2005 — 2007
Associate's degree, Business Administration and Management, 4.0
Oxford University Press July 2014 - Present
The Forum Group April 2014 - June 2014
Metro-North Railroad August 2013 - February 2014
Access Staffing May 2013 - July 2013
Merrill Corporation June 2010 - February 2013
NYC Business Solutions/Brooklyn Chamber of Commerce December 2008 - March 2010
Comcast Cable January 2007 - November 2008
Montgomery Works October 2003 - March 2006
Todays Legal Staffing March 2002 - September 2003
Spherion 2000 - 2002
Skills
Talent Acquisition, Human Resources, Recruiting, Screening Resumes, Closing Candidates, High-volume Recruiting, High Volume Staffing, Applicant Tracking..., Training, Onboarding, Employee Engagement, HRIS, Sourcing, Employee Relations, Interviews, Hiring, Management, College Recruiting, Temporary Placement, Screening, Talent Management, Technical Recruiting, Business Development, Benefits Negotiation, Taleo, New Hire Orientations, Internet Recruiting, Resume Writing, Workforce Planning, Benefits Administration, Executive Search, Staffing Services, Contract Recruitment, Temporary Staffing, Corporate Recruiting, Employee Training, Job Descriptions, Cold Calling, Employee Benefits, Background Checks, Job Coaching, Personnel Management, Recruitment Advertising, Behavioral Interviewing, PeopleSoft, Performance Management, Succession Planning, Deferred Compensation, Job Fairs, Career Development
Education
Howard University
Bachelor of Arts (BA)
Comcast September 2011 - Present
Comcast Cable 2006 - Present
Air Force Space Command January 1983 - June 2006
Skills
Telecommunications, Team Building, Team Leadership, Cross-functional Team..., Project Management
Education
Regis University 1999 — 2000
MS, Computer and Information Systems Security/Information Assurance, 3.82
Howard University 1976 — 1980
BM, Music, 3.56
Comcast Cable Marketing ProgramsHPFebruary 1984 - November 2002
Education
Hood College 1984 — 1990
BS, Marketing
Paralyzed Veterans of America October 2015 - Present
The American Heart Association July 2000 - June 2015
Comcast Cable January 1996 - June 2000
Skills
Public Speaking, Strategic Planning, Customer Service, Management, Leadership, Marketing, Social Media, Coaching, Event Planning, Training, 15 years
Education
Howard University
Chemistry/ Zoology
Time Warner Cable March 2015 - Present
Time Warner Cable August 2012 - March 2015
Comcast Cable August 2006 - August 2012
Time Warner Cable April 2004 - August 2006
SkyTel April 1999 - April 2004
Skills
Linux, T1, Cisco IOS, Technical Support, Ethernet, Metro Ethernet, Unix, DOCSIS, Computer Hardware, BGP, SIP Trunking, LAN-WAN, HTML, CSS, JavaScript, XML, Java, Tomcat, NetBeans, C, ISDN, T3, PSTN, HFC, QAM, CMTS, MPLS, L2TP, 802.1q, TACACS+, PPTP, ISIS, OSPF, EIGRP, RIP, IEEE 802.11, IPSec, DWDM, CWDM, VPLS, Project Management, SQL, Video over IP, PON, JUNOS, VPN, Firewalls, MEF, Networking, Routers
Education
University of Phoenix 2008 — 2012
BS, Computer Science
University of Mississippi 1994 — 1996
Biology
Hinds Community College 1992 — 1994
Biology
Comcast Cable September 1994 - Present
Lee & Grenfell, Attorneys January 1994 - August 1994
Education
Hinds Community College 1992 — 1994
Associates Degree, Paralegal
AT&T January 2008 - Present
Comcast Cable September 2004 - February 2006
Johnson Publishing Company June 1997 - August 2004
Skills
Telecommunications, Windows & Mac operating..., Networking, Wireless Networking, Management, VoIP, Information Technology, Computer Network..., Network Architecture, Website Development, Computer Hardware, Windows, Project Management, Integration, Wireless, Linux, Windows Server, Microsoft Technologies, Microsoft Office, HTML scripting, CSS Javascript, JavaScript, Graphics Software
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master's degree, System, Networking, and LAN/WAN Management/Manager, 3.0
Howard University 1987 — 1991
Bachelor's degree, Business/Corporate Communications, 3.0
Avon Products Inc. March 2011 - Present
Comcast Cable March 2010 - June 2010
The Carlyle Group July 2008 - January 2009
Education
ITT Technical Institute-Springfield 2010 — 2011
Associate's Degree, Computer Science
Housatonic Community College
Associate's Degree, Information Technology
Year Up
Information Technology
Comcast Cable Sales SupervisorMCI2002 - 2005
Education
Houston Community College
Comcast Cable February 2007 - October 2008
QVC October 2000 - November 2004
WWAY-TV January 2000 - October 2000
National Cable Communications May 1996 - November 1999
WMBD-TV 1980 - 1995
Education
Illinois Central College 1987 — 1989
computer operations
Comcast June 2007 - Present
Comcast ASC 2007 - Present
Advanced Solutions Center 2007 - Present
Comcast Cable 2007 - Present
Skytel January 1994 - June 2007
MESC May 1987 - December 1993
Skills
Call Center, Workforce Management, Avaya, Broadband, Vendor Management, Call Centers, VoIP, Troubleshooting, Cross-functional Team..., Technical Support, Team Leadership, Customer Service, IVR, Telecommunications, Telephony, Wireless, Customer Satisfaction, Team Building, Process Improvement, Account Management, System Deployment
Education
University of Southern Mississippi 1989 — 1991
BS, Business/Marketing
Hinds Community College 1987 — 1989
General Studies, Business
University of Michigan February 2015 - Present
University of Michigan 2015 - 2015
University of Michigan 2015 - 2015
Comcast Cable April 2011 - October 2014
Vision IT November 2010 - January 2011
TAC Automotive January 1997 - January 2008
TAC Transportation 1997 - 2008
Kelly Services January 1994 - January 1997
Skills
Hardware, Telecommunications, Call Center, Troubleshooting, Billing, Desk Top Support, Office 2010, TCP/IP, Blackberry, Subnetting, Call Centers, Computer Hardware, Operating Systems, Software Installation, Laptops, Technical Support, Wireless Networking, Windows 7, Help Desk Support, Network Administration, IP, Networking, HP, Databases, Computer Security, Microsoft Office, Customer Service
Education
A-Tips 2009 — 2009
Certification, A+
Henry Ford Community College 1983 — 1986
Associates, Electronics / Computers
Lincoln Park High
Comcast Cable June 2000 - Present
Education
Holy Family University 1990 — 2000
BA, Accounting
Comcast Cable March 2010 - Present
Macsteel Service Centers USA 2006 - 2009
Skills
Business Requirements, System Testing
Education
Holy Family University
BS, Accounting
Museum of Science and Industry March 2008 - Present
Apartments.com August 2004 - July 2007
Comcast Cable February 1999 - December 2003
American Girl August 1998 - February 1999
AT&T Wireless Services August 1993 - May 1998
Skills
Office Administration, Executive Calendar..., Travel Planning, Administration, Expense Reports, Microsoft Office, Project Coordination, Online Research, Social Networking, Editing, Research, Customer Service, Data Entry, Administrative..., Event Planning, Facebook, Supervisory Skills, Voice Over
Education
Highline Community College
Communications
TechOnDemand December 2014 - Present
OMG TechHelp September 2013 - November 2014
Comcast Cable March 2011 - December 2012
Glymed, USA January 2008 - March 2011
Securitas Security Services June 2008 - December 2008
Pro Service USA April 2007 - June 2008
Kmart, Florida July 2006 - March 2007
BJ's March 2005 - June 2006
Costco Wholesale October 1994 - March 2005
Costco Wholesale October 1994 - March 2005
Skills
Customer Service, Inventory Management, Leadership, Human Resources, Operations Management, Strategy, Customer Retention, Account Management, Project Management, Training, Customer Satisfaction, Sales, Analysis, Program Management, Call Centers, Team Building, Recruiting, Troubleshooting, Management, Sales Management, Team Leadership, Time Management, New Business Development, Negotiation, Strategic Planning, Microsoft Office, B2B, Public Speaking, Business Development, Hiring, Sales Process, Sales Operations, Coaching, Marketing, Networking, Windows 7, Microsoft Excel, Social Media, Windows, Contract Negotiation, Marketing Strategy, Retail, Computer Hardware, Microsoft Word, Social Networking, Technical Support, Teamwork, Budgets, CRM, Social Media Marketing
Education
ITT Technical Institute-West Palm Beach, FL 2012 — 2014
Associate of Science Degree
Humber College 1980 — 1982
Associate of Arts (AA)
Comcast Cable July 2011 - Present
Comcast Cable October 2010 - July 2011
Aurora Bank FSB June 2010 - October 2010
Catholic Health Initiatives April 2010 - June 2010
Teletech Government Solutions October 2009 - February 2010
Hewlett-Packard June 2009 - October 2009
Hewlett-Packard January 2008 - February 2009
Convergys Corporation May 2005 - April 2007
Skills
Troubleshooting, Hardware, Software Installation, Active Directory, Printers, Blackberry, Microsoft Exchange, Process Management, Incident Management, BMC Remedy, Help Desk Support, Computer Hardware, Technical Support, System Administration, Servers, IT Operations, VPN, VoIP, Process Improvement, Customer Satisfaction, Vendor Management, Telephony, Call Centers, Broadband, Wireless, Team Leadership, Customer Experience
Education
Idaho State University 2004 — 2005
Burley High School 2001 — 2004
Tech USA Government Solutions, LLC October 2014 - Present
Wells Fargo Advisors January 2014 - May 2014
No Barriers No Walls May 2013 - October 2013
High Point University, Campus Chronicle August 2009 - May 2013
High Point University 2009 - 2013
Fox 8 WGHP August 2011 - December 2011
Comcast Cable August 2008 - June 2009
Marriotts Ridge High School September 2005 - May 2009
Marriotts Ridge High School September 2005 - May 2009
Skills
Leadership, Journalism, Television, Video Editing, Sports, Video Production, Public Relations, Public Speaking, InDesign, Strategic Communications, Corporate Communications, Newspapers, Editing, Facebook, Press Releases, Social Networking, Feature Articles, Copy Editing, Blogging, iMovie, AP Style, Social Media, Audacity, Business Development, Technical Recruiting, Government Contracting
Education
High Point University 2009 — 2013
B.A., Communications
Marriotts Ridge High School 2005 — 2009
Diploma
Seeking New Career Opportunities March 2015 - Present
Comcast Cable January 2011 - March 2015
The Guild Companion Publications January 1998 - January 2015
Comcast Cable July 2008 - December 2010
Comcast Cable February 2007 - July 2008
Comcast Cable January 2002 - February 2007
Mythic Entertainment 2000 - 2001
Wizards of the Coast February 2000 - December 2000
Spacelabs Healthcare 1998 - 2000
Purewater Bottling Company August 1996 - April 1998
Skills
Sales, Call Centers, Customer Retention, Customer Experience, Account Management, Salesforce.com, Sales Process, Training, Management, Graphic Design, Project Management, Sales Operations, Photography, Customer Service, Advertising, Retail, Video, Business Relationship..., Sales Management, Escalation Resolution, Building Business..., Business Process..., Computer Proficiency, End User Sales, International Sales, Sales Administration, Sales & Marketing..., Sales Coordination, Sales Cycle Management, Sales Effectiveness, Exceed Sales Goals, Sales Leads, Outside Sales, Identifying Sales..., Sales Prospecting, Increasing Sales Revenue, Sales Retention, Sales Rep Training, Long-term Customer..., Relationship Management, Manage Client..., Key Account Management, Account Reconciliation, Escalations Management, Creative Writing, Technical Writing, Contract Negotiation
Education
Rocky Mountain School of Photography 2011 — 2011
Weekend Intensive Course, Photography
Highline Community College 1991 — 1995
General / Journalism, Journalism and Creative/Technical Writing, Graphic Design/Production Illustration
Occupational Skills Center 1988 — 1990
2 Year Technical, Computer Aided Design
Comcast Cable 1979 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Hinds Community College
CBS3 KYW-TV June 2014 - Present
CBS3 KYW-TV January 2013 - May 2014
Howard University August 2010 - May 2012
ABC News September 2011 - December 2011
Comcast Cable June 2007 - August 2009
Skills
Final Cut Pro, Microsoft Office, Pro Tools, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Camera Operating, Grass Valley Aurora Edit, Camera, Photoshop, Blogging, InDesign, Illustrator, Storytelling, Journalism, Editing, Public Speaking
Education
Howard University 2010 — 2012
Master of Arts (M.A.), Political Science, 3.77
Howard University 2006 — 2010
Bachelor of Arts (B.A.), Broadcast Journalism, 3.5
FTS International September 2014 - Present
Creative Developed Designs May 2012 - Present
Zale December 2010 - March 2014
Comcast Cable March 2009 - December 2010
Rogers' Masonry May 2005 - March 2009
Skills
Call Centers, Leadership, Management, Recruiting, Sales, Human Resources, Coaching, Time Management, Customer Service, Inventory Management, Payroll, Merchandising, Store Management, Retail, Process Scheduler, Team Building, Training, Microsoft Office, Sales Management, Customer Satisfaction, Employee Training, Inventory Control, Strategic Planning, Budgets, Microsoft Word, Team Leadership, Microsoft Excel, Public Speaking, Operations Management, Leadership Development, Store Operations, Sales Operations, Marketing, Negotiation, Hiring, Outlook, Account Management, Loss Prevention, Interviews
Education
Kaplan University 2011 — 2013
MBA, Project Management
University of Arkansas at Monticello May 2010 2004 — 2008
B.S, Surveying
Hinds Community College
A.A, General Studies
Nowzad Dogs NFP July 2012 - Present
Sound of Peoria 1985 - Present
Hult Marketing September 2011 - July 2012
American Marketing and Publishing 2011 - 2011
Marquette Group October 2007 - October 2010
Comcast Cable April 1992 - June 2007
Skills
Advertising Sales, Lead Generation, Account Management, Media Planning, Marketing Communications, Social Media, Mobile Advertising, Online Advertising, Multimedia, New Business Development, Community Outreach, Strategic Planning, Business Development, Marketing, Team Building, Brand Management, Coaching, Advertising, Marketing Strategy
Education
Illinois Central College
Illinois State University
Peoria High School
City of Hayward 2010 - Present
City of Hayward 2008 - 2010
Comcast Cable 2003 - 2008
Blytha Bowers Leadership Development Consulting Services 2001 - 2003
Telcordia Technologies 2000 - 2001
AT&T 1975 - 2000
Skills
Leadership Development, Supervision, Operations Management, Project Management, Program Management, Team Building, Team Leadership, Telecommunications, Customer Satisfaction, Cross-functional Team..., Broadband, VoIP, Organizational..., Analysis, Government, Strategic Planning, Budgets, Data Analysis, Management, Project Planning, Process Improvement, System Administration, Training
Education
Howard University
Family Health Care Clinic, Inc. July 2015 - Present
Daily Equipment Company October 2014 - July 2015
The Nature Conservancy April 2014 - October 2014
Comcast August 2007 - April 2014
Comcast Cable 2008 - 2011
Comcast August 2007 - June 2008
Skills
Deferred Compensation, Employee Relations, Onboarding, Human Resources, Organizational..., Recruiting, HR Policies, Program Management, Employee Benefits, Leadership Development, Policy, Training, Leadership, Benefits Administration, HRIS, New Hire Orientations, Talent Management, Performance Management, Talent Acquisition, Personnel Management, Succession Planning, Team Building, Customer Service, Payroll, Coaching, Public Speaking, Management
Education
Walden University 2010 — 2014
Bachelor's Degree, Business Administration/Human Resources Management
Hinds Community College 2004 — 2006
Associate of Arts (A.A.), General Studies
Comcast Cable August 2014 - Present
Comcast Cable May 2011 - August 2014
Comcast Cable April 2009 - May 2011
Skills
Sales Management, Customer Service, Telecommunications, Team Building, Leadership, Sales, Project Management, Sales Operations, Time Management, Project Planning, Solution Selling, Account Management, Call Center, Broadband, Administrative...
Education
Unversity of Houston 1996 — 1999
Bachelors, Computer Engineering Technology
Houston Community College 1993 — 1996
Associates, Science
Jackson Zoo October 2009 - Present
Skyhawke Technologies May 2009 - August 2009
McAllister Enterprises March 2008 - May 2009
Comcast Cable June 2002 - September 2007
Allstate Insurance Company January 1998 - August 2000
Skills
Customer Service
Education
Hinds Community College 1994 — 1996
Associates, General Studies
Hinds Community College
AS Degrees, General Studies
Nova Ventures Group Corp April 2013 - February 2014
Cambridge Youth Programs June 2009 - August 2010
T-Mobile November 2008 - April 2009
Comcast Cable October 2007 - October 2008
Best Buy March 2005 - September 2007
Adidas Group March 2004 - November 2005
Skills
Customer Satisfaction, Customer Service, Management, Performance Management, Customer Experience, Teamwork, Microsoft Office, Security, Retail, Sales
Education
Amherst Regional High School 1995 — 1999
High School Diploma
Howard University
eZanga July 2014 - Present
21st Century Insurance February 2013 - July 2014
Comcast Cable September 2012 - March 2013
Apple August 2011 - September 2012
Skills
Sales, Customer Service, Call Centers, Java, C++, Windows, Customer Retention, Computer Hardware, Customer Experience, Social Media Marketing, Retail Sales, Insurance, Technical Support, IT Operations, Customer Satisfaction, Advertising, E-commerce, Online Advertising, SEM, PPC, Online Marketing
Education
Howard University
Bethanna April 2014 - Present
US Air Force Reserve January 1992 - Present
Comcast Cable February 2014 - March 2014
Associated Services for the Blind and Visually Impaired February 2013 - June 2013
Lockheed Martin July 2007 - January 2010
United Refrigeration August 2001 - April 2007
Taylor and Francis Books inc. May 2000 - March 2001
111fw 1993 - 1998
Skills
Security Clearance, Troubleshooting, Leadership, Testing, Hardware, Microsoft Exchange, Software Documentation, Blackberry Enterprise..., Government, Information Assurance, Aircraft, Operating Systems, Cisco Technologies, Navy, Firewalls, Management, Citrix, Active Directory, Servers, Cisco Routers, Team Leadership, Switches, Help Desk Support, Team Building, Networking, Windows Server, Solaris, Databases, Military, DoD, Maintenance & Repair, Systems Engineering, Windows, Windows Vista, Antivirus, System Deployment, Vendor Management, Security, Computer Security, Security+, McAfee, SharePoint
Education
Holy Family University 1993 — 1999
B.A., Computer Management Information Systems
Comcast August 2008 - Present
Comcast Cable August 2008 - Present
Skills
Telecommunications, VoIP, Broadband, IP, Call Center, Telephony, Computer Network..., T1, Call Centers, Ethernet
Education
Belhaven University 2005 — 2012
Bachelor's degree, Healthcare Administration
Holmes Community College 2003 — 2005
Associate's degree, Computer and Information Sciences and Support Services
C Spire Personalized Wireless November 2012 - Present
Comcast Cable May 2011 - November 2012
Verizon Wireless February 1994 - October 2010
Skills
Customer Service, Microsoft Office, Call Center, Customer Satisfaction, Customer Retention, Customer Experience, Telecommunications, Sales, Account Management, Team Building, Technical Support, Direct Sales, Troubleshooting, Sales Operations, Team Leadership
Education
Hinds Community College 1983 — 1985
Nursing
Comcast April 2012 - Present
Comcast Cable January 2003 - April 2012
Skills
Cross-functional Team..., Telecommunications, Broadband, Call Center, Avaya, Vendor Management, Telephony, Call Centers, Workforce Management, Customer Experience, VoIP, Customer Retention, Operations Management, IVR, IP, Microsoft Word, Troubleshooting, Customer Satisfaction, Process Improvement, Wireless, Project Management, Cisco Technologies, Customer Service, Call Center Development
Education
Hofstra University 1985 — 1989
BA, Mathematics
Biscuit Filmworks January 2012 - March 2012
Cloudkicker 2011 - 2011
LaserPacific June 2008 - October 2010
Ironhead Studio February 2010 - May 2010
Comcast Cable November 2007 - February 2008
ESPN April 2006 - March 2007
National Geographic Channel September 2005 - December 2005
Turner Sports June 2004 - August 2004
Skills
Entertainment, Microsoft Office, Event Management, Television, Film, Customer Service, Event Planning, Microsoft Excel, Video Production, Social Media Marketing, Microsoft Word, PowerPoint, Public Speaking, Public Relations, Film Production, Music, Final Cut Pro, Press Releases, Video Editing, Blogging, Unicycle, Cheerleading, Baking
Education
Howard University 2000 — 2005
Bachelor's degree, Radio, Television, and Digital Communication
MedAssurant December 2008 - Present
Comcast Cable May 2008 - December 2008
Joseph P. Kennedy Institute June 2006 - March 2007
TV Workshop LLC June 2004 - April 2006
Dynamic Access Systems LLC March 2001 - May 2004
American Public Works Association January 1999 - February 2001
Skills
Access, Microsoft Word, Invoicing, Troubleshooting, Policy, Event Planning, Process Improvement, Research, Filing, Strategic Planning, Microsoft Excel, Public Speaking, Sales Operations, Medical Terminology, Call Center, Office Equipment, Microsoft Office, HIPAA, PowerPoint, Process Scheduler, Customer Service, Data Analysis, Fax
Education
Strayer University (DC) 2001 — 2005
Bachelors Degree, Business Administration
Howard Community College
Comcast Cable October 1998 - Present
Time Warner Cable November 1992 - July 1998
Education
Howard Community College
Philips December 2012 - Present
Comcast January 2011 - Present
Comcast Cable August 2011 - December 2012
Comcast January 2010 - January 2011
Comcast January 2009 - January 2010
Whirlpool January 2007 - January 2008
Whirlpool January 2006 - January 2007
Whirlpool January 2005 - January 2006
Whirlpool January 2004 - January 2005
Whirlpool January 2002 - January 2004
Skills
Analysis, Process Improvement, Strategy, Vendor Management, Forecasting, Microsoft SQL Server, Integration, Change Management, Team Leadership, Training, Management, Customer Service, Customer Satisfaction, Troubleshooting, SAP, Project Management, Leadership, Workforce Management, Call Center, Call Centers, Six Sigma, Cross-functional Team..., Team Building, Access, Product Marketing, Analytics, Sales, Customer Experience, Marketing, Budgets, Sales Management, Negotiation, Coaching
Education
Tennessee Wesleyan College 1991 — 1993
Bachelor of Arts
Hiwassee College 1989 — 1991
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
New Jersey Civil Service Commission March 2015 - Present
reNew Jersey Stronger August 2014 - March 2015
Topeka Capital Markets, Inc December 2012 - January 2013
Comcast Cable December 2011 - January 2012
Skills
Onboarding, Microsoft Word, Microsoft Excel, PowerPoint, Fitness, Sales, Social Networking, Facebook, Social Media, Event Planning, Leadership, Public Speaking, Human Resources, Data Analysis, Marketing, Teamwork, Research, Microsoft Office
Education
Fordham University - Rose Hill Campus 2010 — 2013
Bachelor of Arts, Communications and African & African American Studies
Hofstra University 2009 — 2010
N/A, Communications
Sumter County Tax Collector July 2013 - Present
Comcast Cable September 2008 - May 2010
Comcast September 2008 - May 2010
Citizens First Bank July 2007 - March 2008
Citizens First Bank July 2007 - March 2008
Wells Fargo Home Mortgage October 1999 - January 2007
Skills
X-ray, Radiology, Musculoskeletal, Reliable, Customer Service, Customer Experience, Patient Satisfaction, patient transporting..., exceptional patient..., experience with..., Management
Education
Herzing University-Winter Park 2011 — 2012
Associate's degree, Radiologic Technology/Science - Radiographer
Comcast October 2001 - August 2011
Comcast Cable 2001 - 2011
Metro One Telecommunications May 1999 - November 2000
Skills
Inside Sales, Troubleshooting, Team Leadership, Internal Communications, Computer Literate, Billing, Customer Relations, Customer Satisfaction, Customer Service
Education
Hudson County Community College 1997 — 1998
Comcast Cable July 2006 - Present
Aon Hewitt 2011 - 2012
Education
Houston Baptist University
ESIS October 2005 - Present
Independence Blue Cross May 1995 - July 2005
Comcast Cable May 1990 - October 1994
Education
Holy Family College
Comcast Cable Sales ManagerComcastNovember 2012 - Present
Skills
Post Production, Marketing, Sales Operations, Problem Solving, Advertising, Social Media Marketing, Competitive Analysis, Product Management, Social Networking, Cross-functional Team..., Telecommunications, B2B, Direct Sales, Marketing Communications
Education
Howard University
Bachelor of Arts (B.A.)
University of Phoenix-Maryland Campus
Master of Business Administration (M.B.A.), Marketing
Abbott 2012 - June 2013
Aon Hewitt Cyprus August 2012 - October 2012
Randstad October 2011 - November 2011
Aerotek October 2010 - December 2010
Comcast Cable July 2010 - October 2010
U.S. Cellular July 2008 - March 2010
Skills
Customer Service, Customer Satisfaction, Customer Oriented, Customer Support, Data Entry, Accounts Payable, Customer Service..., Customer-focused Service, Listening to customers
Education
Lewis University 1987 — 1989
none achieved, Psychology
Illinois College 1986 — 1986
none achieved, Psychology
Lincoln College 1984 — 1986
Associate of Arts (A.A.), Psychology
Proviso East High School 1980 — 1984
High School Diploma, Business Administration and Management, General
Comcast Cable March 2007 - Present
Education
Hodges University 2012 — 2014
Comcast Cable January 2013 - Present
Phase V of Southwest Florida, Inc. July 2006 - July 2011
Education
Heritage Institute-Ft Myers 2011 — 2013
Associate's degree, Certified Medical Assistant
Comcast Cable May 2007 - January 2013
Skills
Computer Hardware, Computer Repair, Computer Security, Networking, Software Installation, Computer Maintenance, Customer Service, Customer Satisfaction, Customer Retention, Customer Insight, Customer Support, Wireless, Integration, Technical Support, Windows 7
Education
Holyoke Community College 2013 — 2015
Computer Programming
Comcast Cable November 2009 - Present
R2R Communications February 2006 - November 2009
GDL, LLC February 2003 - May 2005
Skills
voice communication..., TCP/IP Protocols/Subnet...
Education
Herzing University-Atlanta 2012 — 2013
Associate of Science, Information Technology
Innovation First Notice (formerly First Notice Systems) January 2010 - April 2011
Comcast Cable November 2007 - June 2009
Education
Holyoke Community College 2012 — 2014
Associates in Science, Business Administration, Management and Operations
Holyoke Community College 2012 — 2014
Access Clinical Laboratory August 2012 - Present
Texas Medical Pain and Rehab Center February 2011 - October 2012
Comcast Cable August 2003 - September 2011
Skills
Phlebotomy, Medical Terminology, Healthcare, EKG, Vital Signs, Clinical Research, BLS, Medicine, Cpr Certified, EMR
Education
Houston Community College 2013 — 2016
Publicis December 2012 - Present
Volt Workforce Solutions November 2011 - November 2012
zulily March 2011 - September 2011
zulily October 2010 - May 2011
Noteworld LLC August 2009 - October 2010
Comcast Cable August 2008 - August 2009
Gierke Curwen Metzler & Erie January 2006 - August 2008
Skills
Microsoft Excel, Accounts Payable, Accruals, Journal Entries, Expense Reports, Auditing, Invoicing, Payroll, Electronic Payment..., Collections, Account Reconciliation, Month End Close, Budgets, Reporting & Analysis, Account Management, Financial Analysis, Accounting, Customer Service, Microsoft Office
Education
University of Washington 2005 — 2008
Bachelor of Science (BS), Finance, General
Howard University 2004 — 2005
Odyssey Information Services September 2011 - Present
Comcast Cable September 2010 - September 2011
Hewlett-Packard December 2009 - July 2010
Education
Almeda University 2002 — 2004
Bachelor's degree, Computer Science
Howard University
Philosophy/Journalism/HIstory