Comcast Cable
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Cable Salaries. You can even request information on how much does Comcast Cable pay if you want to. Learn about salaries, pros and cons of working for Comcast Cable directly from the past employees.
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11,811 Comcast Cable employees in database. Find out everything there's to know about Comcast Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Cable Employees
United Healthcare Group September 2014 - Present
City of Griffin March 2013 - August 2014
Comcast Cable September 2005 - March 2013
BellSouth Telecommunications February 2005 - April 2005
The Coca-Cola Company October 2004 - January 2005
SBC Communications/Ameritech March 1995 - July 2004
Skills
Account Reconciliation, Customer Retention, Customer Experience, Networking, Office Administration, Telecommunications, Microsoft Word, Accounts Payable, Customer Service, Customer Insight, PowerPoint, 10 Key, Office Management, Microsoft Excel, Typing, ICD-9, ICD-10, Training, Team Building, Leadership, Public Speaking, Event Planning, Microsoft Office, Program Management, Strategic Planning, Budgets, Sales
Education
University of Phoenix 2010 — 2011
Bachelor of Applied Science (BASc), Management
Kaneka Texas Corporation January 2015 - Present
Jacobs Engineering, Houston, TX October 2013 - December 2014
Jacobs October 2013 - December 2014
Ensco plc 2013 - 2013
FloaTEC, LLC 2011 - 2013
Oakleaf Management 2011 - 2011
Comcast Cable 2009 - 2011
Seal Tech Encompas November 2008 - May 2009
Keppel Offshore & Marine May 2007 - August 2007
Skills
Microsoft Project, Microsoft Office, Sales, Marketing, Finance, Negotiation, Outlook, Microsoft Excel, Oil/Gas, Strategic Planning, Petroleum, Energy, Engineering, Project Engineering, Software Documentation, MS Project, Procurement, Training, Oil, Management
Education
University of Phoenix 2009 — 2012
Bachelors of Science in Business, Finance, 3.5
Aaron's, Inc September 2015 - Present
Bank of America April 2015 - September 2015
Time Warner Cable July 2013 - September 2014
Time Warner Cable April 2012 - July 2013
Time Warner Cable July 2011 - April 2012
Time Warner Cable August 2010 - July 2011
Time Warner Cable December 2009 - August 2010
Comcast Cable July 2007 - November 2009
Sitel February 2004 - July 2007
Skills
Telecommunications, VoIP, Call Centers, IP, Wireless, Customer Retention, Telephony, Customer Experience, Team Building, Microsoft Office, Account Management, Managed Services, Direct Sales, MPLS, Solution Selling, Mobile Devices, Product Management, Sales Management, Sales Operations, Leadership, Vendor Management, Broadband, Process Improvement, Sales, Customer Satisfaction, Salesforce.com, Troubleshooting, Team Leadership, CRM, Training
Education
University of Phoenix 2014 — 2015
Master's Degree, Business Administration and Management, General, 4.0
University of Phoenix 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
Comcast Cable August 2008 - Present
Comcast Cable August 2007 - Present
Advanced Steel Technology November 2007 - August 2008
Blue Bird Manufacturing August 1997 - November 2007
Blue Bird Corporation June 1997 - November 2007
Skills
Variance Analysis, Accounts Receivable, Financial Reporting, Forecasting, Accounting, Financial Analysis, Hyperion Enterprise, Internal Controls, Cost Accounting, Accounts Payable, Account Reconciliation, Cash Management, Essbase, Journal Entries, Budgets, Analysis, Financial Statements, Payroll, Financial Forecasting, Team Building, General Ledger, Telecommunications, Cross-functional Team..., Process Improvement, Budgeting, Accruals, Financial Accounting, Finance, Balance Sheet, Budget Process
Education
University of Phoenix 2003 — 2006
Bachelor of Science, Business Accounting
University of Phoenix
Bachelors of Science, Business
LaFayette High School
Wells Fargo August 2014 - Present
E-Z-GO October 2013 - June 2014
Comcast Cable November 2011 - December 2013
US Air Force November 2005 - July 2011
Skills
Adaptability, Safety, Cpr Certified, Pallet Jack, Palletizing, Forklift Operator, WMS Implementations, Customer Service, 10 Key, RF Scanners, Shipping, UPS Shipping, Veterans Benefits, Data Entry, SAP Warehouse Management, Warehousing, Inventory Management, Inventory Control
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Business
South Aiken High School 2001 — 2005
Diploma
Chevron / Swift Worldwide January 2015 - Present
MarkWest Energy Partners, L.P. September 2014 - November 2014
Shell September 2011 - April 2014
Comcast Cable July 2006 - February 2010
Lincoln Financial Group July 2005 - July 2006
Thermo Fisher Scientific June 2001 - July 2003
CENTRIA November 1999 - May 2001
Skills
Notary Public, Oil/Gas, Land, Customer Service, Contract Negotiation, Energy Industry, Gas, Natural Gas, Energy, Microsoft Excel, Oil, Petroleum, Upstream
Education
University of Phoenix 2002 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Comcast Cable August 2006 - Present
First Union National Bank February 1983 - June 2002
Skills
Cisco Technologies, Broadband, Cable Modems, Cable Television, Cables, Cabling, Call Centers, Computer Network..., Customer Experience, Customer Retention, Customer Satisfaction, DOCSIS, Ethernet, Fiber Optics, HFC, IP, IPTV, MPLS, Metro Ethernet, Networking, Optical Fiber, Provisioning, Routers, Security, Switches, TCP/IP, Technical Support, Telecommunications, Telephony, Training, Troubleshooting, VOD, Vendor Management, VoIP, Wireless, Wireless Networking, Team Leadership, Team Building, Project Management, Customer Service, Performance Management, Coaching, Management, Employee Training
Education
University of Phoenix
Information Technology and Visual Communication
University of Phoenix
Associate's degree, Information Technology/Visual Communication
DonorPro by TowerCare Technologies December 2013 - Present
TowerCare Technologies October 2009 - December 2013
TowerCare Technologies October 2008 - November 2009
TowerCare Technologies October 2007 - October 2008
Comcast Cable January 2006 - October 2007
St. Barnabas Communities 1996 - 2005
St. Barnabas Communities 1996 - 2005
St. Barnabas Communities 1996 - 2005
Skills
SaaS, Account Management, New Business Development, Strategic Planning, Social Media, CRM, Sales, Start-ups, Fundraising, Business Intelligence, Selling, Public Speaking, Nonprofits, Management, Training, Event Management, Leadership
Education
University of Pittsburgh 1997 — 2005
BA, Philosophy
Pine Richland
Comcast Cable June 2015 - Present
Johns Hopkins HealthCare April 2014 - June 2015
Johns Hopkins HealthCare August 2013 - April 2014
Verizon Wireless December 2006 - October 2012
Verizon Wireless August 2005 - December 2006
Verizon Wireless June 2005 - August 2005
Verizon Wireless November 2004 - June 2005
Verizon Avenue May 2000 - October 2004
Verizon Avenue September 1999 - May 2000
US Treasury August 1998 - August 1999
Skills
Customer Service, Management, Call Center, Training & Development, Staffing & Recruiting, Quality Assurance, MS Office Suite, Helpdesk & Product..., Human Resources, Troubleshooting, Performance Management, Teamwork, Interviews, Customer Experience, Team Building, Team Leadership, Coaching, Hiring, Telecommunications, Employee Relations, Microsoft Excel, Call Centers, Employee Training, Time Management
Education
University of Phoenix 2003 — 2007
Bachelor of Business Management, 2.63
Comcast Cable January 2014 - Present
Cox Communications June 2005 - January 2012
Skills
Sales, Supervisory Skills, Team Leadership, Sales Process, Telecommunications, Staff Development, Customer Service, Vendor Management, Call Centers, Wireless, Recruiting, Branch Banking, Strategic Planning, Marketing Communications, Product Marketing
Education
University of Phoenix 2007 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services
JaDavi Enterprises LLC October 2014 - Present
Comcast Cable May 2012 - October 2014
NCO Financial Systems July 2008 - June 2011
FMA Alliance, Ltd. February 2006 - October 2007
Skills
Customer Service, Invoicing, Technical Support, Payments, Credit Cards, Hardware, Call Centers, Customer Satisfaction, Customer Retention, Customer Experience, Team Building, Leadership, Team Leadership, Outlook, Management, Sales, Training, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing, Strategic Planning, Access
Education
University of Phoenix 2011 — 2015
Bachelor of Science (BS), Business and Personal/Financial Services Marketing Operations
Langam Creek High School 1994 — 1998
Diploma
Adecco Staffing, USA May 2014 - November 2014
Comcast Cable September 2013 - March 2014
Market Source September 2012 - December 2012
Home Depot June 2012 - September 2012
Wireless Advocates July 2011 - September 2011
Volt/Apple June 2010 - August 2010
Wal-Mart November 2007 - October 2009
Skills
Technical Support, Mobile Devices, Testing, Customer Service, Strategy
Education
University of Phoenix 2009 — 2010
Psychology
New Technology High School
ExpressJet Airlines March 2010 - Present
Wilen Media June 2007 - November 2009
Comcast Cable 2003 - 2007
Skills
Direct Mail, Account Management, Integrated Marketing, Event Planning, Direct Marketing, Marketing Communications, Advertising
Education
University of Phoenix 2004 — 2006
MBA, Marketing
Medgar Evers College 1993 — 1998
BS, Marketing
Comcast June 2012 - Present
Comcast Cable May 2011 - June 2012
2006 - 2011 April 2006 - April 2011
2003 - 2006 June 2000 - March 2003
Skills
Bilingual, User Experience, Coaching, Call Center, Customer Retention, Telecommunications, Broadband, Call Centers, Forecasting, Direct Sales, Strategy, Account Management, Sales Process, Customer Satisfaction, Leadership, Management, Sales, Customer Experience, Program Management, VoIP, Sales Operations, Sales Management, Performance Management, Team Building, Workforce Management, Team Leadership, Leadership Development, Operations Management, Telephony, Budgets, Process Improvement, Outsourcing
Education
University of Phoenix 2003 — 2007
BS, Business Administration
Comcast Cable April 2013 - Present
Comcast April 2009 - Present
Comcast November 2004 - May 2009
Tuttle Construction, LLC August 2000 - May 2004
Skills
Cold Calling, PRI, Managed Services, Salesforce.com, Telecommunications, VoIP, Broadband, Solution Selling, Direct Sales, Telephony, SaaS, Sales Operations, Sales Management, Account Management, Sales, Management, Networking, Customer Retention, Customer Experience, Call Centers, Sales Presentations, Sales Process, Unified Communications, Wireless, B2B, Strategic Partnerships, Co-location, Selling, Customer Satisfaction, Lead Generation, Channel Partners, CRM, Cloud Computing, Professional Services, Product Management, Ethernet, MPLS, Metro Ethernet, Optical Fiber, IP, SIP Trunking, Internet Services, Hosted Services
Education
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Business Management
Comcast Cable January 2000 - Present
Skills
Telecommunications, Cable Broadband, Internet Troubleshooting, RF troubleshooting, Computer Network..., Cabling, Telephony, Broadband, Customer Satisfaction, Customer Service, Team Leadership, Networking, Leadership, VoIP, Call Centers, Troubleshooting, Wireless, IP, Team Building, Ethernet, Project Management, Customer Retention, Process Improvement, Customer Experience, DOCSIS, Software Installation, Network Design, Routers, Wireless Networking, TCP/IP, LAN-WAN, RF, Training, Switches, Cross-functional Team..., Technical Support, Performance Management, Program Management, T1, Network Engineering, Coaching, Fiber Optics
Education
University of Phoenix 2014 — 2016
Bachelor of Science (BS), Information Technology
Remington College lakewood, Co 2001 — 2003
Associate's degree, Criminal Justice and Corrections
Act-On Software, Inc. May 2014 - Present
Comcast Cable May 2013 - May 2014
Apollo Education Group June 2007 - May 2013
Skills
Selling, Sales, Managed Print Services, Salesforce.com, Solution Selling, Marketing, New Business Development, Sales Management, Business Development, Sales Presentations, Professional Services, Sales Process, Account Management, Program Management, CRM, Management, Sales Operations, Lead Generation, Leadership, SaaS, Direct Sales
Education
University of Phoenix 2007 — 2012
Master of Business Administration (MBA), Marketing
Xerox March 2014 - June 2014
Comcast Cable May 2012 - August 2012
Body Central April 2012 - May 2012
American Honda Motor Company, Inc. August 2010 - December 2011
Piggly Wiggly Carolina November 2005 - October 2008
Skills
Medical Records, Microsoft Office, RF Scanners, Filing, Customer Service, Secretarial Skills, Payments, Faxing, Stock
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Health/Health Care Administration/Management
University of Phoenix 2011 — 2013
Associate's Degree, Health/Health Care Administration/Medical Records
Crestwood High School 2003 — 2007
Diploma, HS Diploma
Comcast Cable May 2015 - Present
Xavier's Photography January 2013 - Present
U.S. Air Force May 2007 - August 2011
Skills
Research, Government, Microsoft Office, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, Fitness Training, Military
Education
University of Phoenix 2012 — 2016
Bachelor of Science (B.S.), Computer Software Engineering
University of Phoenix 2012 — 2014
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
Comcast Cable ComTech 4 ResidentialComcastMay 2007 - Present
Education
University of Phoenix 2009 — 2010
No Degree, Information Technology, B
CubeSmart July 2012 - Present
Borough Of Phoenixville January 2014 - July 2015
CubeSmart May 2010 - July 2012
U-Store-It May 2007 - May 2010
Comcast Spotlight September 2006 - May 2007
Comcast Cable December 2004 - September 2006
Skills
.NET, Object Oriented Design, Agile Project Management, Visual Studio, Cloud Computing, Global Delivery, Windows Azure, SQL Server, SOA, Web Services, Microsoft SQL Server, Database Design, Web Applications, Software Project..., Software Development, Business Intelligence, Online Reputation..., SQL, Management, Databases, SharePoint, Enterprise Software, Data Warehousing, Requirements Analysis, SDLC, Software Engineering, Windows Server, Leadership, VB.NET, Testing, Agile Methodologies, IIS, Access, Project Management
Education
West Chester University of Pennsylvania 2009 — 2012
Master of Business Administration (M.B.A.), Business
West Chester University of Pennsylvania 2008 — 2012
Master's Degree, Computer Science
University of Pittsburgh 1998 — 2002
Bachelor's Degree, Computer Science
Penn Trafford High School
Cox Media CFC January 2015 - Present
Comcast Cable August 2013 - Present
Skills
Collections, Training, Customer Service, Telecommunications, Team Building, Management, Account Management, Human Resources, Employee Relations, Interviews, Leadership, Microsoft Office, Sales, Onboarding, Cold Calling, Recruiting, Talent Acquisition, Time Management
Education
University of Phoenix 2014 — 2016
Bachlors of Business Science
University of Phoenix 2014 — 2014
Bachelor's degree, Business Science
Archdiocese of Baltimore April 2015 - Present
Baltimore County MD March 2014 - February 2015
Social Security Administration May 2013 - March 2014
MICROS Systems Inc February 2013 - April 2013
Comcast Cable May 2011 - February 2013
Skills
Help Desk Support, Information Technology, Active Directory, Network Administration, VPN, Computer Network..., LAN-WAN, Vendor Management, Computer Hardware, Customer Service, Project Management, Microsoft Exchange, VMware, Technical Documentation, Adobe Creative Suite, Windows Remote Desktop, Windows System..., Telecommunications, Citrix, Systems Analysis, Information Assurance, Enterprise Security, Cisco Call Manager, SCCM, SMS, Hardware, Networking, Troubleshooting, Technical Support, Microsoft Office
Education
University of Phoenix 2012 — 2016
Bachelor's Degree, BSIT/ISS, 3.45
ITT Technical Institute 2011 — 2013
Associate's Degree, Computer Systems Networking and Telecommunications, 3.52
Comcast Cable August 2013 - Present
Comcast Cable 2013 - Present
Comcast Cable October 2010 - August 2013
Comcast Cable September 2009 - October 2010
Comcast Cable 2007 - 2009
Radio Shack May 2006 - May 2007
Commerce Bank March 2006 - April 2007
Skills
Telephony, Cabling, Broadband, Cat5, Telecommunications, VoIP, Ethernet, Computer Network..., Modems, IP, Routers, LAN-WAN, Troubleshooting, Voice Mail, Cable Modems, WAN, RF, HFC, Switches, Wireless, DOCSIS, DSL, BMC Remedy, Network Engineering, Software Installation, Cisco Technologies, Coax, TCP/IP, Computer Hardware, Wireless Networking, Test Equipment, Technical Support, Network Design, RIP, IP PBX, Help Desk Support, Cable Television, Customer Satisfaction, iPhone, Android, iOS, Blackberry OS, Apple OS, iPhone Support, IT Hardware Support, TeamViewer, AVG, Kaspersky, Volunteering, Firefighting
Education
University of Phoenix
Associate of Arts with a, Information Technology / Information Technology Support
Comcast Cable June 2014 - Present
Delta Dental of Michigan July 2012 - June 2014
Robinson Realty & Management Group April 2012 - July 2013
Verizon Wireless September 2010 - June 2012
Verizon Wireless January 2001 - September 2010
Skills
Call Center, Wireless, Telecommunications, Customer Experience, Customer Retention, Cellular Communications, Mobile Technology, Customer Satisfaction, Mobile Devices, Blackberry, Workforce Management, SMS, Vendor Management, Brand Loyalty, Technical Support, Coaching, Call Centers, Training, VoIP, Sales Operations, Salesforce.com, Leadership, Customer Service, Troubleshooting, Sales, IP, Recruiting, Sales Process, 4G, Process Improvement, Networking, Team Leadership, Employee Training, Solution Selling, Project Management, Team Building, Account Management, Cold Calling
Education
University of Phoenix
Vector Security September 2014 - Present
MyHouseChoices LLC March 2014 - Present
Comcast Cable February 2013 - September 2014
310 Ltd July 2011 - November 2012
BLANKENSHIP CONSTRUCTION February 2009 - June 2011
ADT Security Services June 1999 - August 2008
Brinks Home Security April 1997 - May 1999
Home Paramount Pest Control October 1994 - February 1997
Pizza Hut March 1992 - October 1994
Skills
Cold Calling, New Business Development, Strategic Planning, Sales Process, Marketing Research, Operations Management, Sales Management
Education
University of Phoenix 2012 — 2015
Bachelor's degree, Business Administration and Management, General, B
Comcast October 2010 - Present
Comcast Cable 2003 - 2012
Comcast Cable June 2003 - January 2007
Skills
Telecommunications, Broadband, Customer Retention, Cable Television, Wireless, Customer Experience, Telephony, Call Centers, VoIP, Customer Satisfaction, Direct Sales, Training, Coaching, Sales, Salesforce.com
Education
University of Phoenix 2009 — 2014
Bachelor of Applied Science (BASc), Marketing
University of Phoenix
Comcast Cable February 2010 - Present
Comcast Cable November 2007 - April 2010
Comcast Cable November 2004 - November 2007
AT&T Broadband February 1999 - November 2004
Education
University of Phoenix 2000 — 2008
Stefanini October 2013 - Present
CWC Smarthomes April 2013 - Present
Aditya Birla Minacs April 2012 - Present
Comcast Cable October 2010 - April 2012
Skills
Computer Hardware, Strategic Planning, E-commerce, Telecommunications, VoIP, Broadband, System Deployment, WAN, Network Engineering, Routers, Internet Services, Cisco Technologies, Call Center, TCP/IP, Troubleshooting, Computer Network..., Wireless, IP, Switches, Network Design, Data Center, VPN, Wireless Networking, Customer Service, Hardware
Education
University of Phoenix 2007 — 2011
BSIT, Information Technology
ferndale 1986 — 1990
Comcast Cable May 2015 - Present
Comcast Cable March 2014 - May 2015
Comcast Cable December 2012 - April 2014
Comcast Cable March 2012 - December 2012
Staples, Inc March 2011 - March 2012
Skills
Operations Management, IT Operations, Technical Support, Engineering, Troubleshooting, Telecommunications, Integration, Software Documentation, Call Centers, Routers, Computer Network..., Process Improvement, IP, VoIP, Switches, Team Leadership, TCP/IP, Project Management, Network Engineering, LAN-WAN, Network Design, Wireless Networking, Cisco Technologies, WAN
Education
University of Phoenix 2013 — 2014
Computer Systems Networking and Telecommunications
Winslow Township High School 2006 — 2010
High School Diploma
T-Mobile April 2015 - Present
T-Mobile November 2014 - April 2015
TLK Group, LLC (Comcast Retention & Sales) December 2013 - November 2014
Comcast Cable March 2008 - November 2013
AT&T March 2007 - March 2008
Skills
Telecommunications, Call Centers, VoIP, Troubleshooting, Telephony, IP, Broadband, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Technical Support, Leadership, Customer Service, Avaya, Networking, TCP/IP, Team Leadership, Team Building, Avaya Technologies
Education
Nashville Academy 2001 — 2003
High School
University of Phoenix
Associate of Arts (AA), Business Administration and Management, General
Waste Management January 2012 - Present
Verizon Wireless February 2009 - July 2011
Comcast Cablevision January 1996 - January 2008
Comcast Cable January 1996 - November 2007
Skills
Closing / Negotiation..., Resource Management, Customer Relationship..., Team Building, Sales Strategy /..., Customer Retention..., Market Analysis, Mentoring Employees, Staff / Team..., Sales Management, Revenue Growth, Project Management, Leadership, Management, CRM
Education
University of Phoenix 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Wayne State University
Bachelor of Arts, Organizational Management
Comcast Cable June 2012 - Present
Comcast 2007 - October 2012
Skills
VoIP, Call Center, Telecommunications, Workforce Management, Customer Retention, Vendor Management, Telephony, Troubleshooting, Customer Experience, Call Centers, Wireless, Customer Satisfaction, Salesforce.com, Networking, Broadband, Computer Network..., Process Improvement
Education
University of Phoenix 2000 — 2005
Bachelors, IS
Comcast Cable January 2008 - Present
Comcast Cable March 2000 - January 2008
MediaOne October 1996 - March 2000
Cablevison of Chicago June 1990 - October 1996
Education
Universtiy of Phoenix 2007 — 2009
Business Accounting
University of Phoenix
Cox Communications August 2011 - Present
ServiceLink October 2010 - May 2011
Time Warner Cable May 2008 - January 2011
Comcast Cable November 2002 - May 2008
WQED Multimedia May 2002 - November 2002
BroadStreet Communications, Inc April 2000 - October 2002
TCI/AT&T Broadband (now Comcast) June 1995 - April 2000
Skills
Forecasting, Cross-functional Team..., Process Improvement, Leadership, Budgets, Management, Start-ups, Strategic Planning, Business Planning, Team Building, Mergers & Acquisitions, Executive Management, Operations Management, Financial Analysis, Vendor Management, Analysis, Telecommunications, Competitive Analysis, Contract Negotiation, Business Process, Customer Satisfaction, Performance Management, Strategic Financial..., Financial Reporting, Supply Chain, Integration, Customer Service, Business Development, Project Planning, Call Centers, Mergers, Accounting, Pricing, Managerial Finance, Revenue Management, P&L, P&L Management, Risk Management, Planning, Change Management, Business Process..., Due Diligence, Budgeting, Capital Management, Financial Management, Cost, Profitability, Problem Solving, Staff Development
Education
Georgia Institute of Technology - Georgia Tech College of Management
BSIM
University of Pittsburgh
MSIE
General Motors June 2013 - Present
Gas Station TV March 2010 - November 2012
Hewlett-Packard October 2006 - January 2011
Comcast Cable 2009 - 2009
Hewlett-Packard March 2006 - October 2006
Hewlett-Packard November 2005 - March 2006
Hewlett-Packard November 2004 - November 2005
Hewlett-Packard October 2002 - November 2004
Skills
HP, ITIL, Disaster Recovery, HP-UX, Servers, IT Service Management, System Administration, DNS, Virtualization, Troubleshooting, IT Operations, Active Directory, Solaris, VMware, Unix, Visual C#, PHP, phpMyAdmin, Microsoft SQL Server, SQL Tuning, MySQL, JavaScript, Java, Batch Files, VBScript, KML, Google Earth, CSV, XML, Telerik, SSIS, FTP, Wordpress
Education
University of Phoenix 2006 — 2008
Bachelor of Science In Information Technology, Programming Skills, System Analysis, Software Testing Skills, SDLC
Savannah Technical College 1999 — 2002
Computer Information Systems, Windows Networking
Spok 2015 - Present
Randstad USA 2010 - 2015
USA Mobility Wireless 2006 - 2008
Comcast Cable 2001 - 2005
Skills
Recruiting, Applicant Tracking..., Talent Acquisition, RPO, Internet Recruiting, Technical Recruiting, Sourcing, Onboarding, Cold Calling, Passive Candidate..., Full-life Cycle..., Human Resources, Talent Management, Employee Relations, College Recruiting, Temporary Placement, Workforce Planning, Client-focused, Project Management
Education
University of Pittsburgh
Bachelor of Arts, Mass Communications
Elwyn February 2012 - Present
Elwyn January 2011 - February 2012
Elwyn August 2006 - December 2010
Elwyn January 2003 - July 2007
Elwyn 2000 - 2004
Comcast Cable 1999 - 2001
Skills
Active Directory, Avaya, Call Centers, VoIP, System Administration, SCCM, Office Equipment, IT Service Management, Citrix, Citrix Metaframe, Customer Service, Enterprise Software, Desktop Computers, Information Technology, Laptops, Microsoft Exchange, SharePoint, Storage, Technical Support, Help Desk Support, Microsoft Office, Storage Area Networks, Windows, VMware, Telecommunications, Networking, Windows Server, Virtualization
Education
University of Phoenix 2007 — 2011
Bachelor, Computer Science
Computer Learning Center 1997 — 2000
Associate, Computer Science
Comcast Cable August 2011 - Present
Energy Plus March 2010 - April 2011
Lyrasis March 2007 - February 2010
CGFNS November 2005 - February 2007
Health Partners February 2002 - June 2005
Skills
Splunk, Operations Management, Big Data, Servers, Linux, Infrastructure, Cloud Applications, Cloud Computing, VMware, Networking, Data Center, Disaster Recovery, VMware ESX, Security, Databases, System Deployment, SQL, Windows, Apache, Citrix, Perl, Microsoft SQL Server, Windows Server, Network Administration, Management, NoSQL, Python
Education
University of Pittsburgh 1997 — 2001
B.A., Political Science
Mattress Firm September 2014 - Present
UniFirst Corporation August 2013 - Present
Comcast Cable March 2010 - August 2012
Skills
Microsoft Office, CSG, Cisco Call Manager, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Time Management, Access, Team Leadership, Sales, Team Building, Customer Satisfaction, Inventory Management, Account Management, Leadership, Cold Calling, Customer Retention, Sales Process, Training, Social Media Marketing, Sales Operations, Sales Management, New Business Development, Marketing Strategy
Education
University of Phoenix
Business Administration and Management, General
Garmin International December 2014 - Present
Aerotek/Seterus January 2014 - November 2014
West Salem Fireworks May 2012 - July 2014
Comcast Cable August 2010 - July 2013
Peet's Coffee & Tea March 2007 - May 2010
Vancouver First Church of God 2006 - 2007
The Old Spaghetti Factory December 2002 - September 2005
Skills
Customer Service, Customer Oriented, Leadership, Multi Tasking, Microsoft Office, Teamwork, Microsoft Excel, Microsoft Word, Close Attention to..., Barista Training, Job Coaching, Photography, Telephone Skills, Sales Management, Loan Servicing, Collections, Team Management
Education
University of Phoenix 2013 — 2015
Master of Business Administration (M.B.A.), Business administration/ Human Resource Management, 3.0
Washington State University 2008 — 2010
Bachelor of Arts (B.A.), Human Development and Family Studies, General
Comcast Cable April 2013 - Present
CR Custom Repairs November 2012 - January 2013
Deluxe Corporation September 2012 - November 2012
Z&R Property Management June 2010 - March 2011
ACS June 2009 - May 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Java, HTML, Clerical Work, Customer Service..., self supervised, Administrative Work, CSS, JavaScript, Time Management, Access, Troubleshooting, Customer Service, Facebook, Administration, Management, Customer Retention, Marketing, Call Centers, Customer Satisfaction, System Administration, Team Building, Advertising, Team Leadership, Training
Education
University of Phoenix-Colorado Campus 2013 — 2014
Master of Computer Applications (M.C.A.), Computer Science
University of Phoenix-Colorado Campus 2011 — 2012
Bachelor of Science in Information Technology, Information Technology, 3.23
University of Phoenix-Colorado Campus 2008 — 2010
Associate of Arts, Information Technology/ Web Design, 3.07
Battery Hill Consulting August 2012 - Present
Kmart Corporation November 2012 - January 2013
Comcast Cable October 2007 - September 2012
Skills
Process Improvement, Strategic Analysis, Process Management, Computer Hardware..., Customer Service, Customer Satisfaction, Customer Focus, Process Review, Marketing Strategy, Business Management, Internet Services, VoIP, Cable Modems, Microsoft Office, Mac OS X, LAN/WAN, Freelance Writing, Brochure Development, Brochure Writing, Product Management, Healthcare, HIPAA, Research, Employee Relations, Human-computer..., Human Capital Management, Operating Systems, Operations Management, Operational Excellence, Optimization, Corporate Finance, Corporate Governance, Corporate Social..., Corporate Branding, Corporate Management, Quantitative Analysis, Healthcare IT, Special Populations, Business Ethics, Healthcare Management, Health Economics, Healthcare Compliance, Social Media Marketing, Inside Sales, Computer Literate, Competitive Intelligence, Intellectual Property, Management, Cabling, BMC Remedy
Education
University of Phoenix 2009 — 2010
MBA, Master's in Business Administration
University of Phoenix 2005 — 2008
BS, Health Care Administration
Comcast Cable February 1992 - Present
Purchasing Manager January 2005 - March 2011
Skills
Vendor Management, Telecommunications, Cross-functional Team..., Strategic Sourcing, Forecasting, Procurement, Process Improvement, Purchasing, Supply Management, Negotiation, Contract Negotiation, Supply Chain Management, Materials Management, Inventory Management, Team Building, Budgets, Account Management, Analysis, Business Process..., Change Management, Competitive Analysis, Continuous Improvement, Contract Management, Customer Retention, Operations Management, Outsourcing, Warehousing, Team Leadership, Supply Chain, Product Management
Education
University of Phoenix 2002 — 2008
B.S Business Management, Business Administration and Management, General
Computer Learning Center 1994 — 1998
A.S Technology, Computer and Information Sciences and Support Services
Hawthorne Ventures LLC July 2010 - Present
cuttings...from our house to your home 1995 - Present
Comcast Cable 1991 - June 2010
KMST TV January 1990 - May 1993
Bear Advertising March 1987 - June 1990
Skills
Public Relations, Graphic Design, Media Buying, Media Planning, Advertising, Mobile Marketing, Broadcast, Television, Social Media Marketing, Marketing Communications, Online Advertising, SEM, Account Management, Marketing Strategy, Sales, Marketing, Social Media, Creative Direction, Radio, Integrated Marketing, Online Marketing, Advertising Sales, Digital Media, Digital Marketing, Direct Mail, Email Marketing, Brand Development, Lead Generation, Direct Marketing, Social Networking, Copywriting, New Media, B2B, Sponsorship, Website Development, Video, Facebook, SEO, Media Relations, Press Releases, Newsletters, Blogging, Corporate Communications, Google Analytics, PPC, Radio Advertising, Marketing Management, Video Production
Education
University of Pittsburgh 1982 — 1986
BA, Architecture
Mon Valley Catholic High School 1978 — 1982
Comcast Cable January 2014 - Present
Comfore Care June 2013 - January 2014
Sunrise Senior Living June 2011 - March 2013
Bakers Footwear Group (Out of Business) June 2009 - March 2012
Carenet Healthcare Services August 2009 - June 2011
Oakland University June 2007 - June 2008
Save a lot Grocery store June 2005 - June 2007
Skills
Reporting Skills,..., Managing Processes,..., Problem Solving, Supply..., Cpr Certified, Home Care, Elder Care, Case Management, Healthcare, Social Services, Wellness, Nutrition, Community Outreach, Treatment, Crisis Intervention, Nonprofits, Health Education
Education
University of Phoenix 2011 — 2014
Associates of Healthcare Administration, Health/Health Care Administration/Management, 3.0
Northwestern High Schoole 2004 — 2007
Diploma, 12th
Comcast Cable February 2007 - Present
Charter Communications February 2007 - March 2011
Skills
Sales Management, Negotiation, Organizational..., Team Leadership, Staff Supervision, Customer Experience, Training, Sales Operations, Sales, Customer Retention, Direct Sales, Customer Satisfaction, Call Centers, Telecommunications, Management
Education
University of Phoenix
Sales/Marketing Management
Comcast Cable September 2015 - Present
Comcast Cable May 2014 - September 2015
Comcast Cable January 2013 - May 2014
South Mountain Community Church February 2006 - January 2013
Skills
Team Building, Public Speaking, Customer Service, Fundraising, Volunteer Management, Direct Sales, Relationship Management, Building Relationships, Team Leadership, Marketing, Leadership, Social Media, Coaching, Leadership Development, Event Planning, Strategic Planning, Training, Theology, Budgets, Pastoral Care, Teaching, Management, Sales Management
Education
University of Phoenix 2009 — 2013
Bachelor of Science in Communication, Communication, General
Allstate March 2015 - Present
Allstate September 2012 - March 2015
Comcast Cable January 2014 - February 2015
Verizon Wireless August 2005 - July 2012
Education
University of Phoenix 2009 — 2012
University of Wisconsin-Oshkosh 2004 — 2005
Fox Valley Technical College 1995 — 1997
Associate’s Degree
Nationwide Insurance May 2011 - Present
Time Warner Cable May 2009 - May 2011
Time Warner Cable December 1998 - May 2009
Insight Communications September 1997 - December 1998
US Computer Systems (formally CableData) January 1997 - December 1997
US Computer Systems (formally CableData) January 1996 - December 1997
US Computer Systems (formally CableData January 1994 - December 1996
Comcast Cable January 1992 - December 1994
US Computer Systems (formally CableData) January 1989 - December 1991
US Computer Systems (Formally CableData) September 1985 - December 1989
Skills
Disaster Recovery, Project Management, Troubleshooting, Budget, Vendor Management, Budgets, Negotiation, Managerial Finance, SDLC, Program Management, Cross-functional Team..., Call Centers, Windows Server, Process Improvement, Business Intelligence, Product Management, Enterprise Software, Leadership, Data Center, Microsoft SQL Server, Management, Telecommunications, SharePoint, Networking, PMP
Education
University of Phoenix 2007 — 2011
Master Business Administration, Business Administration
DeVry Institute of Technology 1982 — 1985
BS Computer Science, Computer
Littestown High School 1979 — 1982
Wells Fargo Bank September 2010 - Present
Comcast Cable June 2009 - May 2010
Comcast Cable Corp November 2007 - June 2009
Comcast Cable November 2007 - January 2009
Sizzling Platter Corp July 2007 - November 2007
Verizon Wireless August 2004 - July 2007
Applebee's October 2001 - January 2005
CETUSA/AEA July 1996 - October 2001
Old Spaghetti Factory July 1998 - September 2001
Old Spaghetti Factory July 1996 - July 1998
Education
Western Governors University 2008 — 2010
Masters, Business
University of Utah 1998 — 2002
Political Science, Music
Cottonwood High School 1995 — 1998
Diploma, General
University of Phoenix
Bachelor, Business Management
University of Utah
Bachelor, Political Science
Western Governors University
Masters, Business Administration
Comcast Cable June 2015 - Present
Comcast Cable June 2010 - Present
Comcast Cable January 2008 - June 2010
Comcast Cable October 2006 - January 2008
TruePosition, Inc. May 2004 - October 2006
Ansys, Inc. January 2001 - May 2004
Skills
Unix, Perl, Linux, Solaris, Shell Scripting, Unix Shell Scripting, TCP/IP, LDAP, Python, RHEL, TCL, Integration, Agile Methodologies, Red Hat Linux, Virtualization, VMware, SAN, VMware ESX, Cloud Computing, Cluster, Performance Tuning, Network Design, Oracle RAC, High Availability, Apache, System Architecture, SNMP, IP
Education
University of Pittsburgh 1997 — 2001
Bachelor of Science, Computer Engineering
University of Pittsburgh 1997 — 2001
Bachelor of Science (B.S.), Computer Engineering
Comcast Cable February 2013 - Present
T-Mobile July 2001 - October 2012
Walgreens June 1986 - April 2001
Skills
Customer Service, Leadership, Training, Customer Satisfaction, Call Centers, Telecommunications, Team Building, Customer Retention, Coaching, Management, Strategic Planning, Vendor Management, Process Improvement, Sales
Education
University of Phoenix
Business, Management, Marketing, and Related Support Services
Comcast Cable June 2014 - Present
Xerox December 2009 - Present
DSW May 2008 - August 2008
The Place May 2005 - May 2008
The Place May 2005 - May 2008
Skills
Call Center, Customer Satisfaction, Troubleshooting, Printers, Customer Service, Computer Hardware, Account Management, Customer Support, Windows 7, Sales, Customer Retention, XP, Salesforce.com, Software Documentation, Customer Experience, Communication, Data Entry, Teamwork, Cash Register, Call Centers, Cashiering, Microsoft Office
Education
University of Phoenix 2015 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2011 — 2013
Associate's degree, Health/Health Care Administration/Management, 3.2
University of Southern Indiana 2008 — 2009
Nursing
Comcast Cable December 2001 - Present
Skills
Telephony, Call Centers, VoIP, Broadband, Vendor Management, Customer Satisfaction, Telecommunications, T1, Switches, Fiber Optics, Customer Retention, Ethernet, Provisioning, Routers, Cabling, Network Design, Team Building, Wireless, Cross-functional Team..., IP, IPTV, Optical Fiber, Customer Experience, Process Improvement, Troubleshooting, Computer Network..., DOCSIS, Call Center, Direct Sales
Education
University of Phoenix
Business Administration and Management, General
comcast cable September 2000 - Present
National Imprint 1998 - 2000
Skills
Cabling, Call Centers, Telephony, Project Management, Broadband, Telecommunications, Wireless, Troubleshooting, VoIP, Ethernet
Education
Ashford University 2010 — 2012
Bachlors Degree, Business administration
University of Phoenix 2007 — 2010
Bachlors Degree, Business Administration
J&R Real Estate December 2014 - Present
Comcast Cable June 2012 - March 2015
Sears Holdings Corporation August 2007 - October 2012
Skills
Telecommunications, Customer Experience, Sales, Customer Service, Call Centers, Management, Leadership, Team Leadership, Team Building, Analysis
Education
University of Phoenix 2008 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services, GPA: 3.2
Comcast August 2015 - Present
Comcast Cable May 2013 - August 2015
Spencer Gifts May 2012 - May 2013
Charming Shoppes June 2011 - May 2012
Charming Shoppes February 2008 - June 2011
Charming Shoppes July 2007 - February 2008
Sleepy's August 2004 - May 2007
Gateway June 1997 - April 2004
Skills
Strategic Planning, Business Process..., Retail, Executive Presentations, Team Building, Merchandising, Vendor Management, Inventory Management, Process Improvement, Budgets, Profit, POS, Forecasting, Email Marketing, Sales Management, Team Leadership, Coaching, Sales Operations, Customer Satisfaction, Customer Service, Cross-functional Team..., Project Management, Business Analysis, Management, Strategy, E-commerce, Business Process, Start-ups, Income Statement, Sales, P&L Management, Pricing, Program Management, CRM, Customer Retention, Operations Management, Multi-channel Retail, Customer Experience, Account Management, Training, Store Management, Loss Prevention, P&L
Education
University of Phoenix 2004 — 2006
MBA, Technology Management
West Chester University of Pennsylvania 1986 — 1990
B.A., Speech Communication
Uber August 2015 - Present
Comcast Cable May 2011 - July 2015
AT&T September 2008 - May 2011
Comcast Cable September 2008 - 2011
Fredrick's of Hollywood 2006 - 2008
Skills
Call Centers, Management, Networking, Access, Data Entry, Customer Service, Sales, Routing, Invoicing, Customer Experience, Microsoft Exchange, Telecommunications, Research, Customer Retention, Customer Satisfaction, Sales Operations
Education
University of Phoenix 2014 — 2015
Human Services, Human Services, General
Chicago State University 2007 — 2009
Bachelor of Arts (B.A.), Communication and Media Studies
Queen of Peace H.S. 1998 — 2002
Queen of Peace, High School/Secondary Diplomas and Certificates
Pacific Gas and Electric Company September 2014 - Present
Pacific Gas and Electric Company June 2014 - September 2014
Pacific Gas and Electric Company September 2011 - June 2014
Comcast Cable July 2006 - February 2012
Learning for Life April 2011 - June 2011
AIDS Project October 2006 - December 2006
First Place Fund for Youth January 2006 - February 2006
Skills
Data Entry, Dispatching, Call Center, Billing, Telephone Skills, Fax, Customer Satisfaction, Customer Service, Workforce Management, Team Building, Public Speaking, Leadership Development, Call Centers, Event Management, Microsoft Excel, Event Planning, Interviews, Customer Experience, Community Outreach, Program Management, Human Resources, Invoicing, Troubleshooting, Vendor Management, PowerPoint, Management, Training, Customer Retention, Leadership, Outlook, Process Improvement
Education
Holy Names University 2012 — 2014
Master of Business Administration (MBA), Finance, General and Energy and Enviornmental Studies, 3.6 GPA
Holy Names University 2011 — 2014
Master of Business Administration (MBA), Finance, General and Energy and Environmental Management, 3.6 GPA
University of Phoenix 2005 — 2008
Bachelor of Science, Human Services and Management
California School Boards Association March 2014 - Present
US Department of Health and Human Services January 2013 - September 2013
Comcast Cable 2005 - January 2013
Mervyns November 2004 - August 2005
EMH January 2004 - November 2004
Baskin Robbins June 2003 - January 2004
Skills
Customer Satisfaction, Avaya, TCP/IP, ACSR, BMC Remedy, Customer Service, Phone Etiquette, Clerical Skills, Ten Key, Inter-personal, Telephony, Microsoft Office, Microsoft Word, Outlook, Troubleshooting, Internet Troubleshooting, Escalation, Problem Solving, Data Entry, Online Data Entry, Customer Support, Telephone Skills, 10 Key, Customer Retention, Team Building, Call Center, PowerPoint, Microsoft Excel, Sales Operations, Process Scheduler, Customer Experience, Call Centers, Retail, Sales, Process Improvement, Inventory Management, Provisioning, Telecommunications, Workforce Management, Call Center Development, Broadband, VoIP, Leadership, Technical Support, Computer Network..., Avaya Technologies
Education
University of Phoenix-Sacramento Valley Campus 2010 — 2012
General Studies
consumnes river college
Associate of Arts (AA), Social Sciences
Self-employed 2010 - Present
Comcast Cable November 2006 - Present
Skills
Sports, structured wiring, Structured Cabling, VoIP, Telecommunications, Broadband, Cabling, Fiber Optics, Telephony, Wireless Networking, Routers, Computer Network..., Ethernet, Network Design, Software Installation, LAN-WAN, Networking, Network Administration, WAN, WiFi, Training, Video, CCTV, Access Control, IP, Switches, Optical Fiber, Customer Service, Project Management, Microsoft Office, Leadership, Team Building
Education
University of Phoenix
Associate of Arts (AA), Information Technology, Networking
BendBroadband 2011 - Present
Comcast Cable 2000 - 2011
Skills
Process Improvement, Team Leadership, VoIP, DOCSIS, Broadband, Fiber Optics, Wireless, Telecommunications, Network Engineering, Troubleshooting, Ethernet, Telephony, Optical Fiber, IP
Education
University of Phoenix
Associate of Arts (AA), 3.9
SolarCity December 2014 - Present
Mission Essential September 2012 - April 2014
Mission Essential January 2011 - September 2012
Comcast Cable January 2007 - October 2010
Elk Grove Buick-Pontiac-GMC March 2004 - January 2007
Pacesetter Corporation November 2001 - June 2002
Media Promotion Inc. August 2000 - July 2001
Skills
Security Clearance, Intelligence Analysis, DoD, Military, Intelligence, Government, Translation, Government Contracting, National Security, International Relations, Army, Counterterrorism, Military Operations, Defense, Program Management, Proposal Writing, Military Experience, Afghanistan, Force Protection, Training
Education
University of Phoenix-Sacramento Valley Campus 2007 — 2009
Business Administration and Management, General
Calvine High School 2001 — 2003
High School, General Studies
American High School 2000 — 2001
High School, General Studies
Comcast Cable August 2013 - Present
Fun Time Cinemas September 2005 - August 2013
Skills
Management, PowerPoint, Microsoft Word, Leadership, Customer Service, Microsoft Office, Microsoft Excel, Research
Education
University of Phoenix 2015 — 2018
Bachelor of Science (B.S.), Humans service with a child/family focus
Comcast Cable June 2015 - Present
Comcast December 2009 - June 2015
Comcast October 2007 - December 2009
Comcast June 2005 - October 2007
Comcast August 2003 - June 2005
Skills
Account Management, Coaching, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Leadership, Merchandising, Project Management, Project Planning, Retail Sales, Sales, Sales Management, Sales Operations, Team Building, Telecommunications, Retail
Education
University of Phoenix 2011 — 2015
Bachelor of Science In Business, Global Business Management
Vaisala June 2013 - Present
The Bridge Christian Church 2007 - Present
Royal Buick, GMC, Cadillac January 2013 - June 2013
Full time student May 2010 - May 2013
CenturyLink February 2010 - September 2012
Channel Choice TV September 2008 - February 2010
Comcast Cable June 2008 - August 2008
DIRECTV November 2006 - June 2008
Dish Network November 2004 - November 2006
Skills
Projects, Sales, Customer service, Telecommunications, Installation, Information Technology, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Project, Microsoft Visio, SQL, Java, HTML, CSS, UNIX, Linux, Network Administration, Team Building, Cross Promotions, DSL, Fiber Optics, LAN-WAN, WAN, Volunteer Management, Team Leadership, Team Management, Team-oriented, Cross-functional Team..., Team Problem Solving, Public Speaking, Motivational Speaking, Presentations, Sales Presentations, Technical Presentations, Written & Oral..., Persuasive Presentations, Customer Service, Visio, Software Installation, MS Project, PowerPoint, Technical Support, Customer Satisfaction, Access, CRM, Windows, Databases, Time Management
Education
University of Phoenix 2010 — 2013
BS, Information Technology, 3.9 GPA
Comcast April 2013 - Present
Comcast July 2010 - April 2013
Jackson Family Enterprises June 2008 - April 2010
Icon Estates Wine - CWUS October 2007 - March 2008
Comcast 1999 - 2007
Comcast 1999 - 2007
Comcast Cable 1999 - 2007
Skills
Vendor Management, Telecommunications, Call Center, Customer Satisfaction, Cross-functional Team..., Broadband, Process Improvement, Team Building, Telephony, Customer Retention, Operations Management, Team Leadership, Customer Experience, Forecasting, Direct Sales, Account Management, Troubleshooting, Project Management, Salesforce.com, Customer Service, Contract Negotiation, Sales Operations, Leadership, Strategic Planning, Program Management, Quality Assurance, Product Management, Budgets, Change Management, Coaching, Project Planning, Inventory Management, Team Management, New Business Development, Management, Business Development, Business Analysis, Billing Systems, Purchasing, Sales Process, Call Centers, Wireless, Fiber Optics, VoIP, IP, Logistics, Sales, CRM, Time Management, Marketing
Education
University of Phoenix 2015 — 2017
Master of Business Administration, International/Global Studies
Foundations of Leadership - Comcast 2014 — 2014
University of Phoenix 2000 — 2004
Bachelor of Business Mgmt, Business
Best Buy June 2015 - Present
Best Buy April 2015 - June 2015
Best Buy October 2014 - April 2015
TSA July 2013 - August 2014
Comcast Cable August 2012 - November 2012
Volunteers of America 2008 - September 2012
US Navy September 2003 - September 2007
Skills
Sales, Security, Direct Sales, Social Services, Conflict Resolution, Customer Service, Time Management, Treatment, Community Outreach, Nonprofits, Case Management, Program Development, Fundraising, Volunteer Management, Public Speaking, Event Planning, Crisis Intervention, Grant Writing, Policy, Mental Health, Research, Leadership, Microsoft Office, Training, Team Building, Data Entry, Retail Sales, Consumer Electronics, World Cultures, Working With Children, Employee Engagement
Education
University of Phoenix 2010 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Comcast Cable October 2011 - Present
AIG June 2007 - September 2008
CONSECO March 2004 - July 2005
Skills
Interviews, Insurance, Coaching, Leadership Development, Organizational..., Process Improvement, Claims Management, Customer Service, Customer Retention, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Networking, Office Management, Organization, General Ledger, HIPAA, Nonprofits, Promotions, Quality Control, Strategic Planning, Volunteer Management, Windows
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Business Administration, Management and Operations
MicroTrain Technologies 2009 — 2010
A+ and Network +, Cisco Networking
Sealed Air, Cryovac Division February 2012 - Present
Sealed Air Corporation February 2012 - Present
Comcast Cable October 2009 - December 2011
Southwest Family Medical Associates March 1994 - December 2003
Smith & Nephew Orthopaedics February 2000 - March 2002
Presbyterian Healthcare Services January 1999 - February 2000
Skills
Production Planning, Production Managment, Office Administration, Business Planning, Business Development, New Business Development, Contract Negotiation, Consulting, Data Analysis, Daily Operations, Daily Reports, Production Support, Brand Development, Brand Awareness, Billing Systems, Telecommunications, Technical Support, Employee Training, Staff Development
Education
University of Phoenix
Master of Business Administration (M.B.A.), Energy Management
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Comcast Cable April 2013 - Present
Comcast Cable May 2008 - March 2013
CHG Healthcare Services April 2006 - April 2008
Education
University of Phoenix-Utah Campus 2004 — 2006
Master of Business Administration (MBA), Accounting and Finance
University of Phoenix-Utah Campus 2000 — 2003
Bachelor of Science (BS), Business Administration
Arise Virtual Solutions Inc. November 2014 - Present
Elan Financial Services November 2012 - Present
Comcast Cable May 2009 - June 2012
Comcast Cable October 2006 - May 2009
Comcast Cable December 2004 - October 2006
Comcast Cable December 2003 - December 2004
Skills
Banking, Retail Banking, Customer Service, Technical Support, Customer Support, Help Desk Support, Troubleshooting, Management, Networking, Training, Call Centers, Coaching, Strategic Planning
Education
University of Pittsburgh 1993 — 1999
Information Science/Studies
Penn Hill Senior High School 1990 — 1993
Diploma, College Prep
PPG Industries - PPG Aerospace/PRC DeSoto International July 2013 - Present
PPG Industries - PPG Architectural Coatings April 2012 - June 2013
PPG Industries July 2011 - March 2012
Irriland Corporation June 2005 - June 2011
University of Pittsburgh August 2008 - May 2011
Pro Capital Ltd May 2010 - July 2010
Comcast Cable June 2009 - August 2009
Skills
Multilingual, Leadership, Teamwork, Financial Modeling, Financial Analysis, Microsoft Excel, Data Analysis, PowerPoint, Sales, Microsoft Office, Budgets, Project Management, Strategic Planning, Customer Service, Market Research, Access, Troubleshooting, Management, Finance, Networking, Logistics, Analysis, Microsoft Word, Investments, Portfolio Management, Credit
Education
University of Pittsburgh 2007 — 2011
BSBA, Finance
Comcast Cable November 2002 - Present
Skills
Active Directory, VoIP, CCNA, Microsoft Exchange, TCP/IP, Servers, Virtualization, Troubleshooting, Cisco Technologies, Windows Server, Routers, Switches, VMware, Citrix, Wireless Networking, Network Engineering, NAS, Databases, Network Administration, VMware ESX, Software Installation, DHCP, Windows 7, WAN, Help Desk Support, Operating Systems, Networking, Cisco Nexus, Netbackup, Cisco Routers, IT Operations, System Administration, Hardware, Linux, Firewalls, Disaster Recovery, VPN, System Deployment, Computer Security, SCCM, EMC Storage, Data Center, Technical Support, HP, Network Design, Integration, SharePoint, LAN-WAN, Microsoft SQL Server
Education
Computer Learning Center 1994 — 1996
BS
University of Pittsburgh 1988 — 1992
Bachelors of Science
Ziegler Homes July 2015 - Present
Contractor for Cdk July 2014 - July 2015
Toyota & Honda of Seattle February 2013 - October 2013
Broadway Toyota August 2004 - January 2013
Comcast Cable 1998 - 2004
Skills
Sales, Automotive, Vehicles, Inventory Management, Management, Customer Satisfaction, Customer Retention, Business Process, Operations Management, Employee Training, Automobile, Customer Service, Team Building, Training, Cross-functional Team..., Sales Operations, Profit, Human Resources, Automotive Aftermarket, Sales Management, Sales Process, Dealers
Education
University of Phoenix
Bachelor of Science, Business Management
Time Warner Cable August 2014 - Present
Comcast Cable July 2013 - August 2014
Crunch Fitness August 2010 - October 2012
BankerTek - Financial Services Consulting Solutions, Inc. January 2010 - December 2010
New York Sports Club February 2008 - May 2010
Sentry Builders Corporation February 2007 - February 2008
Wells Fargo January 2005 - February 2007
Skills
Account Management, Sales, Fitness, Sales Management, Customer Retention, B2B, Cold Calling, Coaching, Team Building, Social Media Marketing, Business Development, Management, Leadership, Marketing, Training, Direct Sales
Education
University of Phoenix 2012 — 2014
B.S, Business/Marketing
Bensalem High School 1996 — 2000
Diploma, General Studies
Comcast West Division May 2011 - Present
Comcast June 2010 - May 2011
Comcast Cable May 2000 - June 2010
Skills
Change Management, Telecommunications, Leadership, Team Building, Vendor Management, Call Centers, Team Leadership, Project Management, Customer Experience, Call Center, Cross-functional Team..., Provisioning, VoIP, Process Improvement, Access, Customer Satisfaction, Customer Service, Billing Systems, Broadband, Troubleshooting, Software Documentation, Product Management, Program Management, Customer Retention, Wireless, Management, Business Analysis, Microsoft Office, Budgets, Business Intelligence, Forecasting, Business Process..., Analysis, Business Objects, Integration, Strategic Planning
Education
University of Phoenix
Bachelor of Science (BS), Business Management
Redbox September 2010 - Present
Comcast Cable October 2007 - August 2010
Bodycote November 2006 - October 2007
Skills
Troubleshooting, Technical Support, Call Centers, Training, Customer Service, Time Management, Computer Hardware, Windows 7, BMC Remedy, XP, Customer Satisfaction, Active Directory, Help Desk Support, Telecommunications, Machining, Computer Repair, Software Installation, Windows, Customer Experience, Software Documentation, Windows XP, Wireless Networking
Education
University of Phoenix 2009 — 2010
Studied computer science, Information Technology
Self Employed September 2010 - Present
Comcast Corporation 1998 - October 2009
Comcast May 1997 - October 2009
Comcast Cable 2005 - 2009
Spherion 1995 - 2000
TRG 1993 - 1998
Education
Army Non-Commissioned Officer Academy 1991 — 1992
Sergeant, Field Artillery
University of Pittsburgh 1988 — 1992
BA, Communications and Urban Planning
Catholic Health Initiatives June 2012 - Present
Dish Network January 2011 - July 2012
Comcast Cable August 2008 - January 2011
Discover Financial Services March 2003 - August 2008
Skills
HRIS, Human Resources, Employee Relations, Process Improvement, Onboarding, Organizational..., Team Management, Workforce Planning, Leadership, Deferred Compensation, Recruiting, Talent Management, Talent Acquisition, Employee Benefits, FMLA, Applicant Tracking..., Employee Engagement, Building Relationships, Performance Management, Succession Planning, College Recruiting, Benefits Administration, Call Centers, New Hire Orientations, Personnel Management, Technical Recruiting, HR Policies, Leadership Development, Labor Relations, Compensation & Benefit, Interviews, Conflict Resolution, Job Descriptions, Taleo, Hiring, Employee Training, Internet Recruiting, HR Consulting, Temporary Placement, Organizational..., PeopleSoft, Employment Law, Employee Handbooks, Payroll, Job Fairs
Education
University of Phoenix 2008 — 2009
MBA, Business Administration
University of Phoenix 2006 — 2007
Bachelor's of Science, Business Management
Cigna August 2013 - Present
Comcast Cable March 2007 - August 2013
Motorola January 2005 - February 2007
Motorola Mobility January 2000 - January 2005
Skills
Program Management, Video, Management, Project Planning, IP, Product Development, IMS DB/DC, Telecommunications, Advertising, Portfolio Management, SDLC, Project Management, PMO, IPTV, Project Portfolio..., Business Process..., Broadband, VoIP, Team Leadership
Education
University of Phoenix
BSBM, Business
Santa Cruz Seaside Company July 2014 - Present
Hilton Santa Cruz/Scotts Valley May 2011 - June 2014
University Inn and Conference Center April 2010 - June 2011
IKON Office Solutions February 2009 - May 2010
San Jose Convention & Visitors Bureau 2007 - 2009
Comcast Cable 2005 - 2007
HP Pavilion 2000 - 2003
Santa Cruz Beach Boardwalk 1992 - 2000
Skills
Event Management, Event Planning, Trade Shows, Hospitality, Sales Management, Sales, Hotels, Meeting Planning, Hospitality Industry, Tourism, Hospitality Management, Resorts, Direct Sales, Revenue Analysis, Corporate Events, Account Management, Social Media Marketing, Food & Beverage, Hotel Management, Leadership, Online Marketing, Contract Negotiation, Public Relations, Marketing, Marketing Strategy, Customer Satisfaction, Catering, Budgets, New Business Development, Front Office, Market Planning, Revenue Forecasting, Yield Management, Salesforce.com, Convention Services, P&L
Education
University of Phoenix
Bachelor of Science, Business Administration
Workers.com (Calmax Technology, Inc.) February 2015 - August 2015
JDSU January 2011 - December 2013
San Francisco State University 2009 - July 2010
Comcast Cable 2007 - 2008
Milgard Manufacturing 2006 - 2007
Cardinal Glass Industries 2005 - 2006
Thermo Electron 2003 - 2005
Skills
Personnel Management, Talent Management, Employee Relations, Performance Management, Succession Planning, Human Resources, Talent Acquisition, Employee Engagement, Business Planning, Deferred Compensation, Organizational..., Recruiting, Workforce Planning, Interviews, HRIS, Management
Education
University of Phoenix
MA, Organzational Management
University of San Francisco
BS, Information Systems Management
Sprint October 2012 - Present
Walgreens July 2008 - May 2012
Comcast Cable July 2006 - December 2007
Skills
Customer Service, Management, Merchandising, Training, Retail, Microsoft Office, Microsoft Excel, Social Media, Microsoft Word, PowerPoint, Technical Support, Customer Satisfaction
Education
University of Phoenix 2008 — 2010
AVISTA Utilities May 2015 - Present
U.S. Department of the Treasury / Federal Reserve Bank of Richmond January 2014 - June 2015
REALTOR.COM March 2015 - May 2015
Carnival Cruise Line December 2013 - November 2014
Raymond James Financial, Inc. September 2013 - December 2013
City of New York, Administration for Children's Services February 2013 - September 2013
Comcast Cable February 2012 - January 2013
Nintendo October 2012 - November 2012
Constellation Brands February 2012 - March 2012
Wind Mobile, Toronto, ON Canada September 2011 - February 2012
Skills
Data Warehousing, PL/SQL, Databases, Oracle, Informatica, ETL, Enterprise Architecture, Teradata, Unix, MS Project
Education
University of Phoenix
BS/IS, Information Technology
Comcast Cable August 2015 - Present
Comcast Cable November 2013 - Present
ManpowerGroup August 2012 - November 2013
Contract Consultant January 2010 - August 2012
Mutual Title & Abstract March 2009 - August 2012
Mutual Title & Abstract May 2001 - March 2009
Skills
Full Life Cycle..., Recruiting, Insurance, Outlook, Accounting, Research, Data Entry, Teamwork, Marketing, Inventory Management, Access, Management, Power Point, Microsoft, Microsoft Excel, Money Management, Time Management, Customer Service, Sales, behavioral based..., Information Technology, Interviews, Negotiation, Networking, Temporary Placement, PowerPoint, SharePoint, SAP, Taleo, analytics, Cold Calling, Social Networking, Talent Acquisition, Talent Management, PeopleSoft, Software Documentation, Project Management, Human Resources, Analytics, Leadership
Education
University of Pittsburgh 1997 — 2001
Bachelor of Business Administration (BBA), Information Technology
Council Rock
Managment Information Systems and Marketing
Novetta Solutions November 2013 - September 2015
Tenable Network Security August 2013 - November 2013
White Oak Technologies, Inc., A Novettta Solutions Company September 2009 - August 2013
Independant Consultant September 2007 - September 2009
Sky-Trax, Inc. April 2008 - November 2008
Comcast Cable March 2007 - March 2008
Comcast Cable March 2004 - February 2007
Skills
Virtualization, Servers, Windows Server, Active Directory, VMware, Linux, Data Center, Systems Engineering, Firewalls, Computer Security, Hardware, Windows 7, Windows XP, Troubleshooting, Information Assurance, Security+, VMware ESX, Red Hat Linux, Windows Server 2008, VDI, VMware View, Powershell, Security Implementation, SALT, Configuration Management
Education
University of Phoenix 2005 — 2008
BS, Information Technology
Delaware Technical & Community College 2001 — 2003
Electronics
Sussex Technical High School 1997 — 2001
Diploma, Electronics
Comcast 2013 - Present
Comcast Cable 2006 - 2013
Comcast 2004 - 2006
AT&T 1998 - 2004
AEI Music Network Inc (now Mood Media Corporation) 1997 - 1998
Muzak Focus Four, LLC 1995 - 1997
Skills
Telecommunications, Program Management, Broadband, Call Centers, Cross-functional Team..., VoIP, Vendor Management, Telephony, Integration, Product Management, Wireless, IP, PMP
Education
Washington State University - College of Business and Economics
Bachelor of Arts (BA), Hotel and Restaurant Administration (HRA)
University of Washington
Certificate in Construction Management
University of Phoenix
Master of Business Administration (MBA)
Aveta Business University 2011 — 2012
Six Sigma - Black Belt
Project Success Institute
The Project Success Method
MG Rush
FAST Professional Facilitation Workshop and Certification
Prosci Change Management Coaching Program
CITADEL Systems, Inc. March 2015 - July 2015
Comcast Cable July 2013 - April 2014
Harris Connect August 2011 - March 2013
RuffaloCODY July 2009 - January 2010
University of South Carolina January 2009 - July 2009
RuffaloCODY January 2007 - December 2008
Skills
Fundraising, Public Speaking, Nonprofits, Research, Event Planning, Community Outreach, Higher Education, Social Media, Data Analysis, PowerPoint, Microsoft Office, Microsoft Word, Statistics
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Marketing, 3.79
University of South Carolina - Darla Moore School of Business 2004 — 2008
Bachelor of Science, Insurance & Risk Management, Marketing
University of South Carolina-Columbia 2004 — 2008
B.S., Insurance & Risk Management and Marketing
Cyndi's Naturals January 2013 - Present
Comcast Cable October 2007 - January 2009
pair Networks, inc 1999 - 2006
Skills
Customer Service, Call Center, Microsoft Office, Troubleshooting, Windows, Windows 7, XP, Call Centers, Customer Satisfaction, Management
Education
Strayer University 2008 — 2010
Associate of Arts (A.A.), Business Administration
University of Pittsburgh 2002 — 2004
Comcast Cable August 2011 - Present
Vertical Communications January 2007 - January 2009
Vodavi Communication 2000 - 2007
Skills
VoIP, Technical Support, Telephony, Telecommunications, IP, LAN-WAN, Cabling, Troubleshooting, Wireless, Routers, Call Centers, Hardware, Networking, SIP
Education
University of Phoenix 2010 — 2012
Associates, Information Technology
Comcast Cable June 2005 - Present
Education
University of Phoenix
Bachelor of Engineering (B.Eng.), software engineering
NovaSom, Inc. April 2011 - Present
Comcast Cable July 2007 - August 2010
WellPoint October 2005 - March 2007
Education
University of Phoenix 2006 — 2010
B.S, Buisness Management
State College Area School District May 2013 - Present
Comcast Cable September 2007 - May 2013
Comcast 2007 - May 2013
Adecco Staffing January 2007 - September 2007
Quick Chek July 2003 - March 2005
Skills
Customer Service, Invoicing, Data Entry, Microsoft Office, Sales, Process Scheduler, Fax, Call Centers, Telephony, Customer Retention, Customer Satisfaction, Broadband, Customer Experience, Telecommunications, Troubleshooting
Education
University of Phoenix 2009 — 2011
Associates, Elementary Education
Comcast Cable April 2007 - Present
Obscurity No More November 2011 - Present
Northwest Security Services, Inc July 2001 - March 2007
Discount Computer Repair July 2000 - April 2002
Christian Armed Services Association May 1999 - May 2000
Christian Armed Services Association July 1998 - May 1999
Skills
Telephony, Broadband, Cabling, VoIP, Computer Network..., IP, Cat5, Ethernet, Website Development, Team Leadership, Client Rapport, Microsoft Excel, Microsoft Word, Computer Repair, Home Networking, Cables, Cable Television, Cable Modems, Digital Cable, Phone Lines, LAN-WAN, Wireless Networking, Provisioning, Training, Security, Routers, Access Control, Telecommunications, MS Project 2010, Work Ethic, Computers, Small Business..., Interpersonal Skill, Windows 7, PowerPoint, MS Project, Database Design, Normalization, MS Visio, Team Management, Disaster Recovery, Troubleshooting, Customer Service, Microsoft Office
Education
University of Phoenix 2012 — 2015
Bachelor of Science in Information Technology (BSIT), Web Development & Administration, 3.9
University of Phoenix 2010 — 2012
Associates of Arts (AAIT), Networking, 3.88
Raytheon July 2015 - Present
Magnolia Data Technology January 2013 - Present
KLLM Transport Services November 2014 - May 2015
Comcast Cable May 2013 - August 2014
TechNation, LLC April 2010 - February 2013
TechNation LLC January 2010 - February 2013
Smart Source 2013 - 2013
Merchants FoodService July 2012 - September 2012
Kismets Inc January 1996 - January 2012
Atlantix Global Systems January 2008 - June 2010
Skills
Networking, Red Hat Linux, Windows, Troubleshooting, XP, Microsoft Office, PHP, Windows Vista, Technical Support, MySQL, Linux, Photoshop, Database Administration, .NET, Visio, HTML, CSS, Dreamweaver, MS Project, Web Site Production, Windows XP, Apache, Active Directory
Education
University of Phoenix 2009 — 2011
Bachelors of Computer Science, Web/Multimedia Management and Webmaster
University of Phoenix 2007 — 2009
Associate of Arts, IT/Computer Networking program, 3.1
Roto Rooter February 2013 - December 2014
Huntsville Hospital September 2012 - December 2012
Comcast Cable September 2009 - November 2011
Comcast Cable February 2008 - September 2009
Comcast Cable February 2005 - February 2008
US Army January 2003 - December 2003
Vance International 2000 - June 2002
Skills
Direct Sales, Telephony, Call Center, Cold Calling, VoIP, PRI, Co-location, Account Management, Security, Sales Process, Unified Communications, Customer Service, Solution Selling, Time Management, Salesforce.com, Call Centers, Management, Training, Sales, Team Building, Payroll, Budgets, Invoicing, Strategic Planning, Microsoft Excel, Microsoft Office, Customer Satisfaction, Social Media Marketing, Customer Experience, Telephone Skills, Account Reconciliation, PowerPoint, Windows, Networking, Outlook, Team Leadership, Leadership, Troubleshooting, Social Networking, Microsoft Word, Process Scheduler, Event Planning, Healthcare, Administration, Forecasting, 10 Key, Process Improvement, PeopleSoft, Public Speaking, Data Entry
Education
University of Phoenix 2012 — 2015
Bachelor of Science (BS), Business Administration and Management, General
Junipero Serra High 1990 — 1994
Diploma, Business Administration
2009-2011 February 2009 - Present
Comcast Cable 2009 - Present
WASHINGTON MUTUAL January 2001 - January 2007
SALOMON SMITH BARNEY January 2000 - January 2001
Renton Ridge Condo Association 1999 - 2000
Education
University of Phoenix 2010 — 2011
Education
Washington State University 1986 — 1991
Social Sciences
University of Phoenix, Bellevue
Bachelor of Science degree, Business Administration
Comcast Cable October 2006 - Present
NCO Financial Systems April 2004 - July 2006
MCI Communications December 2000 - April 2004
Education
University of Phoenix 2010 — 2012
bachelors, Business Management-Marketing
University of Phoenix 2008 — 2010
associates, business management
Comcast Cable May 2010 - Present
Comcast Cable Inc. May 2007 - July 2009
Sheridan Books August 2000 - December 2005
Skills
Troubleshooting, VoIP, Telecommunications, TCP/IP, Cisco Technologies, Technical Support, Visio, Active Directory, Integration, Routers, Vendor Management, Call Centers, Wireless, IP, Unix, Switches, Windows Server, SDLC, Servers, Computer Network..., Provisioning, BMC Remedy
Education
University of Phoenix 2006 — 2009
Master's degree, Information Technology
Matthews International January 2015 - Present
CompuGroup Technologies 2014 - January 2015
Comcast Cable May 2010 - January 2014
Pressley Ridge June 2008 - December 2008
EDS Group September 2005 - June 2008
Skills
ASP.NET MVC, C# 4.0, Visual C#, VS 2010, Visual Studio, jQuery, JavaScript, Microsoft SQL Server, SQL Server Management..., Computer Science, VBScript, VB.NET, ASP, CSS, HTML, T-SQL Stored Procedures, T-SQL, Database Administration, Database Design, Data Management, MVC 2/3, C#, Crystal Reports, Access, Troubleshooting, PostgreSQL, Facelift, Hybrid's PipeLine..., Cloud builder
Education
University of Pittsburgh
Computer Science
CCAC
Computer Science
AUM January 2015 - Present
Combined Insurance November 2012 - January 2015
Comcast Cable January 2005 - October 2012
Sprint 2001 - 2005
Skills
Telecommunications, Call Center, Customer Retention, Direct Sales, Telephony, VoIP, Broadband, Customer Satisfaction, Sales, Account Management, Sales Management, Customer Experience, Sales Process, Avaya, Customer Service, Coaching, Microsoft Office, Call Centers, Change Management, Interviews, Management, Operations Management, Recruiting, Time Management, Training, Troubleshooting, Wireless, Workforce Management, Cross-functional Team..., Sales Operations, Vendor Management, Hiring, Performance Management, Team Building
Education
University of Phoenix 2009 — 2011
Master, Human Resources
University of Phoenix 2006 — 2009
BA, Business
Cablenet Solutions, Inc. September 2008 - February 2011
Comcast Cable September 2004 - September 2008
Education
University of Phoenix 2010 — 2011
MBA, Business
University of Phoenix 2003 — 2008
BA, Information Technology
Sunrise Systems, Inc. November 2014 - Present
Alpine Access November 2008 - December 2014
Glenbrook Hyundai July 2007 - November 2007
Comcast Cable September 2005 - June 2007
MedX Connect 1997 - 2004
Skills
CompTIA Network+..., CompTIA Security+..., CompTIA A+ Certification, Help Desk Support, Computer Hardware, Technical Support, Microsoft Office, Customer Service, Call Centers, Customer Satisfaction, Windows 7, Workforce Management, MS Office Suite, All MS Windows OS, Experience building..., XP, 27+ years experience in..., Experience implementing..., Significant experience..., Significant experience..., Significant experience..., Managed 28 people..., Experience providing..., Significant Experience..., Experience assisting..., Experience creating..., Experience in Medical,..., Adobe Dreamweaver,..., Typing 55+ WPM and..., Printers, Customer Support, A+ Certified, Networking, Windows XP Pro, Customer Retention, Windows Vista, Software Installation, Laptops, Service Delivery
Education
Western Governors University 2012 — 2015
Bachelor's degree, Information Technology
University of Phoenix 2009 — 2012
Associate's degree, Psychology, 3.92
Northrop High School 1978 — 1982
High School, General studies, focus on Science, B+ avearge
Acosta Sales & Marketing August 2014 - Present
Comcast Cable October 2008 - February 2014
Skills
Telecommunications, Call Centers, Broadband, Customer Satisfaction, Customer Experience, Wireless, Customer Retention, Vendor Management
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Human Services, General
University of Phoenix 2010 — 2012
BS, Human Resources
Axia College University of Phoenix 2008 — 2010
AS, Business
Comcast Cable February 2008 - Present
Walmart March 2003 - September 2007
Accenture October 2001 - December 2002
Skills
Managerial skills, Computer Science, Customer Service, Customer Support, Information Technology
Education
University of Pittsburgh 1996 — 1998
Master of Library & Information Science (MLIS), Information Science/Studies
University of Pittsburgh 1975 — 1980
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
KinderCare 2010 - Present
CHI Centers Inc April 2008 - March 2010
Comcast Cable September 2008 - May 2009
Education
University of Phoenix 2011 — 2013
Associate of Arts and Sciences (AAS), Information Technology
High Point High School 1989 — 1989
Comcast Cable October 2012 - Present
Burger King December 2011 - October 2012
KRYSTAL February 2010 - November 2011
Flextronics July 2009 - November 2009
Sonic Drive In July 2006 - February 2009
Steak 'N Shake April 2002 - March 2003
Skills
Computer Skills, HTML 5, Networking, Business Management, Customer Service, Customer Satisfaction, Team Building, Team Management, Website Development, LAN-WAN, IT Security Policies
Education
University of Phoenix 2010 — 2012
Associates, Information Technology
Chaparral High School 1994 — 1998
GED, General Studies
Comcast Cable October 2011 - Present
Comcast Cable September 2008 - September 2011
Skills
Print, TV, Radio &..., Marketing Communications, Creative Strategy, Media Relations, Communication, Social Media Marketing, Organizational..., National Advertising..., Product Launch, Corporate Communications, Facebook, Integrated Marketing
Education
University of Pittsburgh 2004 — 2008
Bachelor of Science (BS), Political Science and Government
Comcast Cable September 2005 - Present
AT&T Labs, Inc. February 1997 - April 2004
Skills
Telecommunications, IP, VoIP, Wireless, Ethernet, TCP/IP, RF, Fiber Optics, Troubleshooting, Network Design, SIP, Telephony, MPLS, Broadband, Switches, Computer Network..., Cisco Technologies, Unix, Linux, Testing
Education
University of Phoenix-Colorado Campus 2000 — 2003
Bachelor of Science (BS), Internet Technologies, Networks and Telecommunications
San Fernando Mission College 1973 — 1975
Associate's degree, Computer Science
Culligan Water Conditioning October 2012 - Present
Comcast Cable 2006 - 2010
Skills
Call Centers, Telecommunications, Customer Experience, Customer Satisfaction, Troubleshooting, Customer Service, Data Entry, Team Leadership, Cable Television, Microsoft Office, Outlook, Microsoft Excel, Fax, Customer Retention
Education
University of Pittsburgh 1992 — 1994
Bachelor of Applied Science (BASc), Medical/Clinical Assistant
AT&T February 2013 - Present
Comcast Cable June 2008 - September 2012
Comcast Cable September 2006 - June 2008
Education
University of Phoenix 2011 — 2014
Associate of Arts (A.A.), Psychology, 3.87 GPA
University of Phoenix 2014 — 2016
Bachelor's degree, Human Resources Management/Personnel Administration, General
Comcast Cable June 2014 - Present
Comcast Cable April 2011 - June 2014
Comcast Cable March 2010 - April 2011
Qwest December 2008 - April 2009
Verizon Wireless May 2006 - August 2008
Skills
Sales Management, Sales, Door to Door Sales..., Customer Service, Team Leadership, Telecommunications, Communication, Coaching, Door to Door Sales, Teamwork, Motivation, Self-confidence, Customer Satisfaction
Education
University of Phoenix 2014 — 2017
Bachelor's Degree, Business Administration and Management, General
Sahuaro High School 2000 — 2004
High School, Regular/General High School/Secondary Diploma Program
Comcast Cable April 2007 - Present
Skills
Troubleshooting
Education
University of Phoenix
Associate's degree, Information Technology
Comcast Cable 2013 - Present
Comcast Cable 2013 - Present
Time Warner Cable November 1999 - January 2012
Education
University of Phoenix
APWU February 2013 - Present
NovaSom, Inc. April 2011 - September 2012
Comcast Cable July 2007 - August 2010
Skills
Call Centers, Customer Satisfaction, Customer Service, Leadership, Microsoft Excel, Microsoft Office, Team Building, Outlook
Education
University of Phoenix 2006 — 2010
Bachelor's degree, Business/Managerial Economics
Comcast Cable October 2014 - Present
United States Marine Corps August 2007 - July 2012
Skills
Software Installation, computer hardware..., Troubleshooting, Networking, VoIP, Routers, Computer Network..., Windows
Education
University of Phoenix 2012 — 2015
bachelors of science in information technology, Computer Systems Networking and Telecommunications
University of Phoenix