Experience
Worldwide Tech Services, Inc   October 2007 - Present
Go2IT Group   November 2010 - February 2013
The Computer Guy  January 2007 - January 2013

Skills
Networking, Customer Service, Software Installation, Software, Operating Systems, TCP/IP, Windows 7, Troubleshooting, Computer Hardware, Management, Hardware, Sales Operations, Windows, Technical Support, A+ Certified, Databases

Education
Oakton Community College   2006 — 2008
Associates, Liberal Arts

Computing Technology Industry Association   2007 — 2007
A+ Certified Professional IT Technician, A+ Certified Professional IT Technician

Oakton Community College   2005 — 2007
A+ Computer Diagnotics, Electronics and Computer Hardware and Software

Oakton Community College
Associates, Liberal Arts

Experience
Pekin Insurance  June 2012 - March 2014
Logista Solutions  October 2011 - 2011
Go2IT Group   2008 - 2011
PTC Select   September 2008 - December 2008
Paradigm Technology  April 2008 - May 2008
Remedy Staffing  June 2007 - August 2007
TEKsystems  September 2002 - January 2007
TEK Systems  April 2001 - August 2002

Skills
Microsoft Office, Office Equipment, Xerox 5090 Duplicator, Dell Desktops, Adobe, Adobe Acrobat, Spreadsheets, Printers, Windows, Ibm Compatible Pc, Dell Computers, Networking, Software Installation, Customer Service

Education
Bradley University   1994 — 2011
Computer Information Systems

Experience
Go2IT Group   September 2015 - Present
Coin Brief   April 2014 - September 2015
Trucoin   September 2013 - July 2014

Skills
Technical Support, Computer Hardware..., Computer Hardware..., Customer Service, Software Troubleshooting, Online Advertising, Copy Editing, Community Management, SEO, Text Editing, Account Management, Market Research, Idea Generation, Start-ups, Business Development, Online Marketing, Project Management, Strategic Planning, WordPress, Web Development

Education
Auburn University

Experience
IT hardware contractor   May 2008 - Present
MBS  August 2014 - September 2014
Pro-Motion Technology Group  December 2013 - July 2014
Kforce  October 2013 - December 2013
Go2IT Group   May 2008 - 2013
Center Partners  April 2000 - July 2006

Skills
Moms, Help Desk Support, Computer Hardware, IT Operations, Call Centers, Technical Support, contract IT support, Servers, Software Installation, Networking, Windows 7, Laptops, Troubleshooting, VPN, Hardware, Computer Repair, Active Directory, Network Administration, Windows Server, Routers, Operating Systems, Wireless Networking, Microsoft Exchange, Information Technology, Computer Security, Network Security, System Deployment, Windows, Windows XP

Education
ITT Technical Institute-Spokane Valley   2010 — 2012
Associate of Science (A.S.) (CNS), IT Networking

Experience
COMPUTER RICH LLC   April 2001 - Present
Peak Systems, Inc.   February 2012 - Present
Go2IT Group   November 2011 - Present
Sullivan and Cogliano  February 2013 - Present
United States Postal Service  1979 - 1990
Florida Air National Guard  March 1974 - June 1977
United States Air Force  August 1972 - April 1974

Skills
Customer Service, Consulting, Troubleshooting, Computer Repair, Laptops, Computer Hardware, Desktop Support, Software Installation, Virus & Malware Removal, Data Backup and Recovery, Desktop Deployment, Hard Drives, Sensitive Data Security, Hard Drive Chain of..., Hardware Diagnostics, Hardware Installation, Hardware Decommissioning, IT Hardware Support, HP MFP Printers, Antivirus, Microsoft Office, Microsoft Security..., Reimaging, Servers, Tutoring, Tutorials, Routers, Wireless Networking, Wireless Routers, Windows XP Pro, Windows 7 Migration, Windows 7, Windows 8, Google, Google+, Google Maps, Google Earth, GPS Applications, Tablets, Tablet PC, Smartphones, Android, Android Applications, Samsung Galaxy, Switches, Windows XP, Technical Support, Team Building, Hardware, Management

Education
New Horizons Computer Learning Center   2009 — 2009
Certifications -, CompTIA A+, CompTIA Network+

College of Central Florida   1974 — 1975

Experience
Go2IT Group   November 2009 - Present
Wells Fargo Home Mortgage  December 2014 - March 2015
Chase  June 2012 - September 2013
Chase  2011 - 2012
Chase  2010 - 2011
U.S. Bank   2009 - 2010
Metavante  2008 - 2009
Brady Corporation  2002 - 2007

Skills
Short Sales, Personal Banking, Sales Process, Sales, Loan Servicing, Loan Modifications, Mortgage Lending, Mortgage Servicing, Problem Management, Hardware Support, Software, Technical Support, Contract Management, Contract Negotiation, Risk Management, Risk Assessment, Loss Mitigation, Help Desk Support, New Business Development, Business Development, Client Development, Relationship Management, Financial Services, Software Installation, Hardware Installation, Data Analysis, Loans, Mortgage Banking, HUD, HUD Foreclosures, Troubleshooting, Product Support, Call Centers, Banking, Training, Customer Service

Education
Baker College Center for Graduate Studies   2012 — 2016
Bachelor's degree, General Studies

Milwaukee Area Technical College   1997 — 2000
Associate of Applied Science, Computer Information Systems

Experience
Peak Systems  August 2014 - Present
Peninsula Packaging   April 2014 - Present
New Horizons CLC NH Spokane   February 2014 - March 2014
Go2IT Group   2014 - 2014
Perry Technical Institute  January 2012 - December 2013
US Navy  November 1999 - November 2004
US Navy  October 1994 - October 1998

Skills
Microsoft Office, PowerPoint, Social Media, Public Speaking, Windows, Inventory Management, Troubleshooting, Cisco Technologies, Customer Service, Acquisitions, Team Building, Team Leadership, Teamwork, Spanish-speaking, English, Networking, Research, Microsoft Excel, Microsoft Word, Photoshop, Event Planning, DJ, BBQ, A+ Certified IT..., Network Security, Physical Security, Firearms, Routers, Windows 7, XP, Operating Systems, CCNA, Access, Supervisory Skills, Linux, Windows XP

Education
Perry Technical Institute   2012 — 2013
Comptia A+, Certificate, ITCS

Yakima Valley Community College   2009 — 2010
None, Radiologic Technology/Science - Radiographer

Experience
Go2IT Group   September 2009 - Present
TEKsystems  June 2012 - Present
Boone's Computer Service   2006 - Present
Endicott Interconnect Technologies  October 2006 - March 2009
US Navy  February 1998 - August 2006
DynCorp International  March 2002 - June 2005

Skills
Computer Repair, Network Administration, Microsoft Operating..., SharePoint, DCSE

Education
Bryant and Stratton College-Syracuse North   1994 — 1995
Micro-Computer Business Management

Experience
Hewlett-Packard  December 2014 - Present
IBM (through Experis)   May 2013 - December 2014
home  December 2012 - April 2013
Access Financial Services  November 2012 - December 2012
Go2IT Group   July 2012 - September 2012
The PC Maid   January 2012 - April 2012
Magnode Corporation  July 2010 - August 2011
E-Z Pack Manufacturing  July 2008 - June 2010
Blackhawk Automotive Plastics  January 2006 - April 2008
Siemens IT Solutions and Services Pvt. Ltd.   December 2003 - January 2006

Skills
Windows 2000/XP/7, Windows Server..., Sun Solaris 9, Ubuntu Linux, Dell PowerEdge Servers, Dell Latitude Laptops..., HP Servers,..., HP Inkjet and Laserjet..., Epson Dot Matrix..., Lotus Domino 7/8, Intermec 5300e, Microsoft Office..., Lotus Notes 7/8, OpenVPN, Untangle Firewall, Symantec Backup Exec..., MFGPro, Asterisk VOIP, IMAP 4 email server, Solaris, Windows, IP, Active Directory, Microsoft Exchange, Asterisk, VMware, Ubuntu, XP, Windows XP, Firewalls, Servers, Network Administration, VPN, Information Technology, Networking, Windows Server, Troubleshooting

Education
Colorado Technical University   2015 — 2015
Bachelor of Science (BS), Computer Programming, Specific Applications

RETS Tech School   1991 — 1993
Associates of Science, Computer Science

Experience
Citrix  April 2015 - Present
Citrix Online  October 2013 - April 2015
Citrix Online  November 2011 - September 2013
Go2IT Group   September 2011 - September 2012
Santa Barbara School Districts  October 2008 - August 2010
Mid-State Distributing   September 2007 - October 2008

Skills
Data Center, Server Administration, Network Administration, Networking, Computer Repair, Computer Hardware..., Hardware Deployments, Inventory Management, Purchasing, Data Center Remediation, Inventory Accuracy, Shipping, International &..., Computer Technology, Facepalming, Servers

Education
DeVry University-California   2005 — 2005
Software Engineering, Computer Software Engineering

Arroyo Grande High School   2000 — 2003
Diploma, 12

Experience
Lockheed Martin  December 2013 - Present
Go2IT Group   July 2011 - August 2013
MediaStream  August 2010 - June 2011
Kopy Kat, Inc.   March 2003 - August 2007

Skills
Technical Support, Routers, Network Administration, Laptops, A+ Certified, Networking, Troubleshooting, Wireless Networking, DHCP, Windows 7, Switches, Dell Computers, Servers, Cisco Routers, Computer Hardware, Software Installation, Active Directory, VPN, Network Security, Server Administration, XP, VMware, Microsoft Office, Network + Certified, Customer Service, Cisco Technologies, Computer Repair, Network Design, Windows XP Professional, Customer Retention, Smartphones, Vulnerability Assessment, Windows 7 Migration, Vulnerability Scanning, Threat & Vulnerability..., Cloud Computing, Backup Solutions, Disk Encryption, Project Management, Oracle Enterprise..., DMT, Remote Monitoring, Remote Infrastructure..., Remediation, Cisco Security, IT Security Policies, IT Security Operations, IT Security Best..., IT Security Assessments, Help Desk Support

Education
Kennesaw State University   2014 — 2016
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance

Georgia State University   2011 — 2013
Bachelor of Arts (BA), Communications/Computer Information Systems, 3.0

Okefenokee Technical College   2010 — 2011
CompTia Network +, A+, Security +, Computer and Information Sciences and Support Services, 3.85

The University of Georgia   1989 — 1991
Bachelor's degree, General Business (2 years), 3.0

College of Coastal Georgia   1987 — 1989
Associate of Science (AS), Business Administration, 3.69

Lake Forest High School   1981 — 1985
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.0

Experience
IntercontinentalExchange, Inc.   June 2014 - Present
US Air Force Reserve  February 2009 - Present
North American Mission Board  January 2014 - February 2014
Go2IT Group   November 2011 - November 2013
ExterNetworks  August 2013 - August 2013
United States Marine Corps  April 2004 - June 2005
United States Marine Corps  February 2001 - April 2004
United States Marine Corps  January 2000 - February 2001
United States Marine Corps  September 1997 - December 1999

Skills
Superior Client Service, Customer Support, Server Administration, Microsoft Office, Microsoft Technologies, Microsoft Exchange, Windows Server, Windows & Mac operating..., Network Administration, Computer Network..., Computer Maintenance, Wireless Networking, Access Database, Web Design, Network Architecture, Network Infrastructure, Help Desk Support, Servers, Security, Routers, Access, Disaster Recovery, Troubleshooting, Information Technology, Networking, Software Installation

Education
Central Georgia Technical College   2014 — 2015
Networking Specialist A.S., Information Technology

Middle Georgia Technical College   2009 — 2010
Networking Specialist A.S., Information Technology

Woodbridge American High School

Experience
Lifetouch  August 2013 - Present
Go2IT Group   January 2012 - March 2013

Skills
Networking, Software Documentation, Microsoft Office, Hardware, Windows, Technical Support, Operating Systems, Windows Vista, Telecommunications, HP, SharePoint, Troubleshooting, Customer Service, Management, Computer Hardware, Security, Software Installation, Visio, Windows XP

Education
Metropolitan State University   2009 — 2011
Bachelor of Science (B.S.), Management Information Systems

St Paul Technical College   2005 — 2009
Associate's in Science, Business Management

St Paul Technical College   2005 — 2009
Associate in Arts, Liberal Arts and Sciences

Experience
Go2IT Group   April 2013 - Present
Nirav Corporation   November 2007 - April 2013
Suntan Supply   March 2005 - November 2007
Belden & Blake Oil and Gas   2003 - 2005

Skills
IT Recruitment, Technical Recruiting, Contract Recruitment, Project Management, Social Media Marketing, Customer Service, Online Marketing, Marketing Communications, Marketing, Advertising, Microsoft Office, Microsoft Excel, Social Networking, SEO, Social Media, Sales, Marketing Strategy, Online Advertising, New Business Development, Business Strategy, Writing, Resource Management, Web Design, E-commerce, Dreamweaver, Graphic Design, Illustrator, Photoshop

Education
Kent State University   2000 — 2005

Experience
Go2IT Group   August 2012 - Present
Barrister Global Services Network  June 2012 - Present
Jaspergroup   July 2014 - July 2015
Jasper Desk Co   2014 - 2014
Jasper Desk Co   2014 - 2014
Jasper Desk Co   2014 - 2014
Trim Masters Inc. Automotive Technology Systems   July 2011 - July 2012
Ball State University  2004 - 2010

Skills
MS Office Suite, Software Documentation, Budgets, Management, Teamwork, Critical Thinking, Group Training, Hardware Support, Internet Troubleshooting, Project Planning, Help Desk Support, Office Administration, Network Administration, Technical Presentations, Presentation Development, Administrative..., HTML, SharePoint, Dreamweaver, Visio, Active Directory, Mac OS X, Social Networking, VMware, Payroll, Business Analysis, Sales Presentations, Information Technology, Software Installation, Wireless Networking, Server Administration, Preventive Maintenance, Curriculum Design, Database Design, Electrical..., Network Installation, Windows Server, Microsoft SQL Server, Visual Studio, F#, Visual C++, Event Planning, Public Speaking, Proposal Writing, Technical Writing, Customer Retention, Microsoft Office, Troubleshooting, Technical Support, Computer Hardware

Education
Strayer University (DC)   2012 — 2014
Master of Science (M.S.), Information Technology

Ball State University   2001 — 2005
BGS, Anthropology; Computer Applications; Educational Psychology; Interpersonal Relations

Indiana University Bloomington   2003 — 2004
Associate in Arts, General Arts

Experience
TPBauer LLC   July 2014 - Present
Futures Technology   April 2013 - July 2014
Sears, Roebuck and Co.   October 2012 - April 2013
Active Water Jet Inc.   September 2007 - September 2012
Go2IT Group   July 2012 - July 2012
Global eProcure  January 2012 - June 2012
SED   December 2011 - December 2011
DCTV  January 2011 - August 2011
Denville Scientific  January 2010 - July 2011
Sonda Servicos de Tecnologia da Informacao Ltda.   September 2006 - November 2006

Skills
OS X, Operating Systems, Technical Support, Windows, Help Desk Support, ITIL, Hardware, Hardware Support, Web Design, Windows Server, SAP, Thinking Outside The Box, Computer Graphics, XP, Linux, Windows XP, TCP/IP, DNS, Printer Support, Mac OS X, Hacking, Wireshark, LogMeIn, 3CX, Command Line, Unix, MDaemon, Printer maintenance, Networking, Access Points, Windows 7, Microsoft Outlook, Microsoft Office, DVR, CCTV, HTML5, CSS3, Office Support, Client Development, Firewalls, Oral & Written..., Wireless Networking, Cabling, Acronis, Router Configuration, Antivirus, Copiers, Printers, Laser Printers, Outlook

Education
Universidade Luterana do Brasil   2004 — 2006
Associates, Computer Networks

Jose Cesar de Mesquita Technical School   2001 — 2002
Vocational, Industrial Automation

Experience
Pacific Science Center  October 2013 - Present
Harvey Nash  July 2013 - October 2013
Insight Global  April 2013 - July 2013
Insight Global  August 2012 - April 2013
Go2IT Group   July 2012 - July 2012
Insight Global  June 2012 - June 2012
DISYS  April 2012 - April 2012
Vector Marketing  July 2011 - November 2011
Fred Hutchinson Cancer Research Center  March 2010 - August 2010
RMS Computer Corporation  December 2006 - August 2009

Skills
Desktop Computers, HTML, Windows 7, Windows Vista, Windows Phone, Android, Microsoft Office, Generic Programming, Technical Support, Software Installation, Information Technology, Computer Hardware, Troubleshooting, Networking, Customer Service, Active Directory

Education
Highline College   2008 — 2009
Associate, Direct Transfer Agreement

Bellevue College   1999 — 2004
Associate, Information Technology - Network Services

Experience
Cambridge Major Laboratories  April 2013 - Present
Honeywell  January 2012 - March 2013
Merge Healthcare  August 2011 - December 2011
ITT Technical Institute  December 2009 - November 2011
Go2IT Group   February 2011 - August 2011
Independant First   February 2011 - July 2011
Daystar  January 2011 - March 2011
Goodwill Industries International  April 2009 - January 2011
Quad Graphics  December 2008 - March 2009
UPS  October 1999 - August 2006

Skills
Windows 7, XP, Windows Server 2008, Troubleshooting, VMware, Printers, A+ Certified, Computer Hardware, Windows, Active Directory, Customer Service, Microsoft Office, SQL, Documentation, HTML, Visio, Problem Solving, Operating Systems, Servers, Linux, Hardware, Windows Server, Word, Security, Outlook, TCP/IP, Cisco, Photoshop, Computer Security, Software Installation, Technical Support, Network Security, Networking, Network Administration, Virtualization, Microsoft SQL Server, Testing, Network Design, Computer Maintenance, System Administration, Firewalls, Windows Vista, Project Management, PowerPoint, Routers, Laptops, Switches, Access, Wireless Networking, Computer Repair

Education
ITT Technical Institute-Greenfield   2011 — 2013
Bachelor of Applied Science (BASc), Information Systems and Cybersecurity, 3.94

ITT Tech   2009 — 2011
Associates, Computer Networking Systems

Experience
SecureNetMD   January 2014 - August 2015
Mason Technologies  September 2012 - January 2014
Smart Source Technologies, Inc  July 2011 - January 2013
Go2IT Group   2008 - 2012
Scientific Games  September 2007 - September 2008

Skills
Digital Photography, Video Editing, Microsoft Office, Troubleshooting, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Windows, Outlook, Software Documentation, Social Media, Research, Team Building, Advertising, Photoshop, Audio Engineering, Digital Audio, Music Production, Film Production, Networking, Help Desk Support, Software Installation, Management, Computer Hardware, Windows 7, Printers, Technical Support, Windows XP, Team Leadership, Hardware, Operating Systems, Customer Satisfaction, Sales, Training, Data Center, Information Technology, Telecommunications, Cabling, A Certified, Recruiting, Cat5, Teamwork, Hardware Installation, Hardware Support, Cable Management, Wireless Routers, Computer Repair, Structured Cabling, Laptops

Education
Delaware Technical and Community College-Terry

Experience
Go2IT Group   August 2008 - Present
Resolute Partners  August 2008 - August 2008
Resolute Partners  July 2008 - August 2008
Go2IT Group   2008 - 2008
FRC East, Cherry Point, NC   May 2006 - December 2007
Xerox/Fleet Readiness Center East   May 2006 - December 2007
Sears and UPS   September 1993 - March 2006

Skills
Windows 7, Printers, Troubleshooting, XP, Databases, Laptops, Hardware, Software Installation, Windows Vista

Education
Carteret Community College   2008 — 2013
Associates, English 111, and 112; Psychology; Business, and Security.

Carteret Community College   2007 — 2013
Associates Degree, Computer Information Technology

Carteret Community College   2007 — 2010

North Carolina Career   2008 — 2009

Experience
Brooksource  May 2015 - July 2015
Go2IT Group   April 2015 - April 2015
Pomeroy  November 2014 - February 2015
CompuCom  June 2014 - August 2014
Pomeroy IT Solutions  October 2013 - April 2014
Rockwell Automation / CompuCom / Brooksource   April 2013 - June 2013
Bank of America / Hewlett-Packard / SA IT Services   December 2012 - April 2013
Charter One Bank / Atos (part time) / Native Staffing   January 2012 - August 2012
Hegedus Software Arts   April 1994 - December 2011
Lakewood City School District  January 2002 - June 2004

Skills
Data Analysis, Research, Problem Solving, Microsoft Office, Simulation, JavaScript, Excel, VBA, Simulations, Microsoft Excel, Windows 7, Visio

Education
Tulane University   1970 — 1975
Ph.D., Mechanical Engineering

Polytechnic Institute of New York University   1965 — 1968
M.S., Electrical Engineering

New York University   1961 — 1965
B.A., Mathematics & Physics

Experience
Decypher  October 2014 - April 2015
Insight Global  October 2013 - May 2014
Go2IT Group   April 2012 - April 2014
PSG group   2012 - 2013
Abbott Laboratories  October 2011 - March 2012
SAIC  November 2009 - November 2011

Skills
Program Management, Active Directory, SharePoint, Visio, Software Documentation, Security, IT Management, ITIL, Integration, Troubleshooting, IT Service Management, Windows Server, IT Strategy, Servers, VMware, Computer Hardware, BMC Remedy, Process Improvement, Technical Support, Help Desk Support, Networking, Software Installation, VPN, Information Technology, Network Administration, Disaster Recovery, Laptops, Data Center, DNS, System Administration, Network Security, Microsoft Exchange, Windows 7, Cisco Technologies, IT Operations, Operating Systems, XP, Firewalls, Citrix, Windows XP, DHCP

Education
Jones International University   2013 — 2015
Masters, Project Management

NT School   2000 — 2000
Microsoft Certified Professional, NT 4.0

Robert Morris University   1991 — 1994
BSBA, Computers & Information Systems

Bridgewater West   1983 — 1987

Experience
TMP Worldwide  July 2012 - Present
EasyLink Services  April 2011 - July 2012
Georgia Southern University  April 2009 - October 2010
Go2IT Group   August 2008 - December 2008
Cape Fear Valley Health System  January 2007 - February 2008
Cingular  January 2006 - January 2007

Skills
HTML, PHP, SQL, Dreamweaver, MySQL, PL/SQL, Business Objects, Windows, Operating Systems, Networking, Network Administration, Oracle, XP, Visual Basic, Windows Server, VMware, Visio, Troubleshooting, Servers, Leadership, Microsoft Office, Active Directory, Access, Microsoft Excel, Java, Customer Service, Software Installation, DNS, Project Management, Databases, Technical Support, System Administration

Education
Colorado Technical University   2006 — 2010
MS, Information Systems Security

Fayetteville State University   2001 — 2005
BS, Computer Science Minor in Mathematics

Statesboro High School

Statesboro High School

Experience
Go2IT Group   July 2013 - Present
Interrupt 21 LLC   December 2012 - September 2013
King Faisal University  October 2006 - September 2012
Verizon  June 2000 - October 2005
Duron Paints and Wallcoverings  1998 - 2000
Madrasatu Ahlis Sunnah   September 1997 - September 1998

Skills
Technical Writing, Microsoft Office, Troubleshooting, Windows, Team Leadership, Networking, Computer Hardware, E-Learning, Network Administration, Testing, Teaching, Analysis, Operating Systems, Hardware, Cisco Routers, Catalyst Switches, Cisco IOS, OSPF, EIGRP, Routing Protocols like..., NAT, Subnetting, VLAN, CCNA, CCENT, Cisco Certified, System Administration, Research, HTML, Program Management, Lecturing, Teaching English as a..., University Teaching, Courses, Educational Technology, Language Teaching, Distance Learning, Management, TESOL, Academic Writing, Smartboard, Social Media, Telecommunications, Servers, Security, Switches, Technical Support, Routers, Cisco Technologies, Active Directory

Education
American InterContinental University   2004 — 2005
Masters, Information Technology

University of Maryland Eastern Shore   1993 — 1997
Bachelor of Science, Environmental Science

Experience
Outback Steakhouse  November 2010 - Present
Gwinnett County Public Schools  March 2009 - September 2009
KPN Corporate Market  August 2008 - December 2008
Go2IT Group   March 2008 - July 2008
WJM Computer Solutions   November 2005 - March 2008

Skills
Computer Hardware, Hardware Support, HP Server Hardware, Hardware Diagnostics, Hardware Installation, Software Installation, Windows XP Pro, CompTIA A+ Certification, Visual Basic, Active Directory..., Wireless Networking, Virus Removal, Malware Analysis, Microsoft Office, Printers

Education
University of Florida   1996 — 2001
Computer Science

Brevard Community College   1995 — 1996

Palm Bay High School   1992 — 1995
High School Diploma

Experience
Go2IT Group   February 2008 - Present
Computer merchant  September 2013 - December 2013
Immaculate Heart of Mary Church  January 2001 - June 2007
Ameriserve  January 1998 - January 2001

Skills
Troubleshooting, Windows Server, Hardware, Software Installation, Microsoft Office, Customer Service, Windows, Microsoft Excel, Software Documentation, Microsoft Word, Project Management, Process Improvement, Outlook, Printers, Team Leadership, Inventory Management, HTML, SQL, PowerPoint, Team Building, Microsoft Certified..., Computer Hardware

Education
Grand Valley State University   2006 — 2007
none, •Microsoft IT Training Academy

Experience
PSA, LLC - A MED3OOO Company  January 2012 - Present
Go2IT Group   November 2008 - Present
T-Mobile USA  February 2009 - August 2011
Creative Intelligence  April 2008 - September 2008
Colleton Software   August 2007 - April 2008
Comdoc Business Systems   August 2005 - April 2006
United States Marine Corps  January 1998 - January 2001

Skills
Network Administration, Network Hardware, Storage Hardware, Dell Desktops, Telephone Support, Field Support, Computer Hardware, Network Cards, Laptops, Motherboards, Hardware Support, Printer Support, Gmail, Google Docs, Chrome, Microsoft Office, Windows Server 2003, Windows XP Professional, Android, XP, Dell Computers, Printers, Windows Server, Technical Support, Active Directory, Virtual PC, Virtualization, Inventory Management, Network Security, Firewalls, Windows XP

Education
College of Charleston   2002 — 2005
n/a, Political Science

College of Charleston   2002 — 2005
Political Science; and political science

Experience
Cisco Systems  June 2013 - Present
CPR a division of Corporate Technologies   February 2008 - June 2013
INFORMATION SYSTEMS INTELLIGENCE (ISI)   2007 - 2008
CALEB’s COMPUTER NETWORK SERVICES   2005 - 2008
InnerSpace Corporation   2006 - 2007
Go2IT Group   2006 - 2006
IT Technique   2004 - 2006

Skills
Cisco, Security, Switches, Active Directory, Linux, Wireless, VMware ESX, Novell, CCNA, CCNA security, MCSE, Security+, Virtualization, CISSP, CCNP Security, CCDA, Cisco Technologies, Microsoft Exchange, Persuasive Presentations, Network Security, Microsoft Certified..., Networking, VoIP, Network Design

Education
Davenport University
Master's degree, Master of Science in Information Assurance, 4.0

Davenport University
Bachelor's degree, Computer Network Systems: Cicso

ITT Technical Institute-Grand Rapids
Associates of Applied Science, Computer Systems Networking and Telecommunications, 4.0

Experience
Matrix Resources  July 2003 - Present
InterContinental Hotels Group  January 2012 - Present
Insight  September 2011 - January 2012
Matrix Resources  March 2011 - September 2011
Go2IT Group   July 2010 - March 2011
Insight  March 2006 - June 2010
IT Consultant  July 2003 - March 2006
InterContinental Hotels Group  October 2003 - July 2004
BellSouth Business Systems  March 2000 - October 2003
IHG  1995 - 2000

Skills
Active Directory, Servers, Windows Server, Windows 7, Hardware, Networking, XP, Switches, Backup Exec, LAN-WAN, Cisco Technologies, Routers, Software Installation, VPN, Data Center, TCP/IP, Troubleshooting, Cisco Routers, Blackberry Enterprise..., Software Documentation, HP, Telecommunications, Information Technology

Education
Dekalb Community College   1984 — 1988
AAS, Data Processing Technology

Experience
CompuCom  March 2011 - Present
Go2IT Group   2011 - May 2013
PROMOTECH - an inVentiv health company   January 2008 - November 2010
CompuCom @ Pfizer   October 2005 - February 2008
Pfizer  October 2005 - February 2008
CompuCom  December 2004 - October 2005
C3i  2002 - 2003
CSSC  1999 - 2001

Skills
Team Leadership, Pharmaceutical Industry, Account Management, CRM, Project Management, Business Analysis, Process Improvement, Software Documentation, Management, Sales Operations

Education
Centenary College   2006 — 2007

Morris Knolls

Experience
Optum Technology  2011 - Present
Project 10 For Kids   2013 - September 2015
Robert Half Technology  July 2011 - September 2011
Go2IT Group   May 2011 - September 2011
NETVIEW, INC.   June 2011 - July 2011
Advantage Technical Resourcing  April 2011 - July 2011
Pitney Bowes  July 2004 - March 2011
MCI Conferencing  September 1999 - July 2004
Quad City Computer Society   March 2002 - June 2004
Shopko Stores  August 1998 - July 1999

Skills
Windows XP Professional, Windows 7, Proficient in Microsoft..., Computer Hardware, Antivirus, Computer Security, IP Networking, Audio Conferencing, Music Industry, Retail Systems, Wireless Networking, Systems Analysis, TCP/IP, LAN/WAN, Server Administration, Print Management, SharePoint, Technical Documentation, Technical Writing, IT Operations, HP Printers, IT Asset Management, Managed Print Services, Technical Consultant, Printers, LAN-WAN, Troubleshooting, Technical Support, VPN, Laptops, Networking, Software Installation, System Deployment, A Certified, Hardware, Operating Systems, Citrix, DNS, Hardware Support, Incident Management, Document Management, Help Desk Support, Windows

Education
Kaplan University   2004 — 2006
Bachelors, IT - Networking

Scott Community College   2004 — 2006
Associate of Arts, Computer Science Focus

Garfield Senior College   1981 — 1983
N/A, Business Management

Cleveland State University   1976 — 1979
Accounting, Computer Programming

Euclid Senior High   1974 — 1976
Diploma, Accounting, Spanish Foreign Language, Computer Programming - Fortran, Cobol, Basic

Experience
Heartland Payment Systems  June 2015 - Present
Boxer Property  July 2014 - June 2015
Sutherland Global Services  April 2013 - July 2014
Go2IT Group   July 2013 - November 2013
Wal-Mart Pharmacy  January 2010 - June 2013

Skills
BPO, Call Centers, Vendor Management, Technical Support, Workforce Management, Service Delivery, Outsourcing, Sla, Troubleshooting, Active Directory, Team Management, Windows XP, Transition Management, Windows 7, Process Improvement, ITIL, Windows Server, Business Analysis, Customer Satisfaction, CRM, Software Documentation, Networking, Software Installation, Hardware, Network Administration, Laptops, Access, Printers, Management, Help Desk Support, Desktop Computers, Information Technology, IT Operations, Windows Vista, System Administration, Computer Hardware, Computer Repair, Computer Maintenance, A Certified, IT Management, Windows, Remote Desktop, Microsoft Office 2007, Avaya, Hardware Installation, Microsoft Office

Education
Northwest Louisiana Technical College-Natchitoches Campus   2011 — 2012
Associate's degree, Industrial Electronics Technology/Technician

Jarvis Christian College   2005 — 2009
Bachelor of Science (B.S.), Interdisciplinary Studies

Experience
GE Transportation  May 2015 - Present
Penn State University  April 2014 - Present
Go2IT Group   June 2012 - Present
GE Transportation  May 2014 - August 2014
SCA Americas  June 2012 - August 2012

Skills
Microsoft Office, C++, Technical Support, PowerPoint, Research, Help Desk Support, Customer Service, Windows, Troubleshooting, Microsoft Excel, Microsoft Word, Social Media, Teamwork, Public Speaking, English, Project Management, Testing, Software Development, Programming, Leadership, Visio, Operating Systems, JavaScript, HTML, Java, Linux, PHP

Education
Penn State University   2012 — 2016
Bachelor of Science (BSc), Computer Engineering with a Minor in Business, Senior

University of Lagos   2006 — 2009
Diploma, Computer Engineering

Experience
University of North Dakota  August 2014 - Present
Go2IT Group   October 2012 - Present
Grand Forks Herald  November 2011 - Present
Northland Community and Technical College  August 2012 - October 2012
Digi-Key Corporation  October 2005 - August 2007

Skills
Computer Network..., Computer Repair, Computer Maintenance, Computer Hardware, Software Installation, Computer Science, Computer Security, Technical Support, Windows Vista, Mathematics, Wireless Networking, Linux, Bash, Python, C/C++, Java, PHP4/5, Git, HTML, JavaScript, CSS, Vim, MySQL

Education
The University of North Dakota   2013 — 2017
Bachelor of Science (BS), Computer Science, Freshmen

Northland Community and Technical College   2011 — 2013
Associate of Arts and Sciences (AAS), Computer and Networking Technology

University of Minnesota-Twin Cities   2007 — 2008
Bachelor of Science (B.S.), Computer Science

Northland Community and Technical College   2005 — 2007
Associate of Arts (AA), Liberal Arts

Experience
Walgreens  November 2011 - Present
Go2IT Group   September 2010 - November 2011
JD Edwards  May 2010 - June 2010
Nexvu APM   August 2009 - November 2009
Vibes Media  June 2008 - January 2009
Spectrum Health  March 2006 - June 2006
Mundelein Fire Department   March 2003 - May 2003

Skills
Troubleshooting, Active Directory, Technical Support, Windows Server, Network Administration, Security, Networking, Microsoft Exchange, Customer Service, Windows 7, Blackberry Enterprise..., XP, Computer Repair, System Administration, Data Center, Linux, Airwatch MDM..., Cisco VPN, BMC Remedy, MDM Airwatch, SCCM, Microsoft Office, Jumpserver

Education
Baker College   2004 — 2009
Bachelor, Information Technology Security

Baker College   2004 — 2009
Associate of Business, Computer Information Systems/ Micro Applications

Baker College
Associate of Applied Science, Computer Networking Technology

Baker College Business and Corporate Services   2006 — 2008
Certificate, MS Certified Network Professional

Mundelein High School   2000 — 2004

Experience
Apple  February 2012 - Present
Go2IT Group   May 2013 - April 2015
Go2IT Group   February 2013 - February 2013
Go2IT Group   March 2012 - March 2012
Sacramento Shrieff Toy Project   August 2011 - October 2011
Dollar Tree  April 2010 - June 2010
Twins Rivers Unified School District   June 2009 - August 2009

Skills
Research, Identity computer..., Backtrack CD, Microsoft Word, Teamwork, Interpersonal Skill, Quality Control, iPad, Windows 7, iPhone, Dell Computers, HP, Remote Desktop, Active Directory, Computer Repair

Education
Heald College   2010 — 2011
AAS, IT-Network Security

Colorado Technical University-Online
Bachelor Of Science in Information Technology, Network Security Specialization

Experience
Go2IT Group   March 2015 - Present
Appen  November 2014 - March 2015
Arise Virtual Solutions Inc.  January 2013 - April 2013

Skills
Computer Hardware, Nutrition, Computer Repair, Problem Analysis, Hands-on Problem Solver, Computer Maintenance, Virus Removal, C++, Exercise, Soldering, Tablet Screen..., Laptop Screen..., VMware Workstation, Hackintosh, Active Directory, Microsoft Project

Education
Miami Dade College   2014 — 2016
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance, 2.9

Miami Dade College   2011 — 2013
Associate of Arts (AA), Computer and Information Systems Security/Information Assurance, 2.9 GPA

Experience
Southern Cross Corporation  2013 - Present
Southern Cross Corp Inc.   2013 - Present
eBryIT, Inc.   2012 - 2013
Go2IT Group   2011 - 2013
Olympic pool plastering   January 2009 - January 2012

Skills
Microsoft Office, Six Sigma, MS Project, Troubleshooting, AutoCAD, Visio, Microsoft Excel, Windows, Computer Hardware, Operating Systems, Software Documentation, Windows Server, OS X, Technical Support, Computer Repair, Windows 7, TCP/IP, Windows XP, Laptops, Software Installation, Hardware, Help Desk Support, A Certified, Antivirus, Remote Desktop, Windows Vista, Routers, Testing, HP, Wireless Networking, Computer Maintenance, Hardware Installation, LAN-WAN, Dell Computers, Windows XP Pro, Microsoft Certified..., Desktop Computers, Computer Security, Virus Removal, Hardware Support, Disaster Recovery, Norton Ghost, DHCP, System Administration, Printers, Customer Support, Customer Service, Networking, Active Directory

Education
Interactive College of Technology-Chamblee   2011 — 2013
Associate's degree, Computer and Information Sciences and Support Services

Instituto Tecnologico De Las Americas (ITLA)   2003 — 2004
Computer Support Specialist, Information Technology

INFOTEP   2000 — 2002
Industrial Electrician, Electrician

Universidad Dominicana O&M   1998 — 2001
Engineer's degree, Industrial Engineering, NOt CONCLUDED

Experience
Self-employed  August 2004 - Present
Peak Systems  December 2013 - December 2013
eBryIT, Inc.   August 2012 - November 2012
Go2IT Group   July 2006 - September 2008

Skills
Technical Support, New Business Development, Entrepreneurship, Troubleshooting, Windows 7, A+ Certified, Networking, Training, Customer Service, Workstations, Computer Hardware, Software Installation, Laptops, CompTIA A+, Public Speaking, Microsoft Office, System Administration

Education
Beachland Technology Group   2004 — 2004
CompTIA A+ PC Technician Certification

Cuyahoga Community College
Information Technology

Experience
The Kemtah Group, Inc.   November 2013 - Present
Genesis HealthCare  September 2013 - October 2013
Sabio Systems  June 2013 - October 2013
Go2IT Group   2011 - September 2013
Stickipad   2011 - 2013
Digital Arts and Technology Academy  August 2009 - May 2010
Digital Arts and Technology Academy  August 2007 - May 2009

Skills
Networking, Software Installation, Active Directory, Servers, Windows 7, Windows, Laptops, Windows Server, Printers, Windows Server 2003, Business Networking, Information Technology, Operating Systems, Computer Hardware, VMware, DNS, Microsoft Exchange, DHCP, Troubleshooting, Disaster Recovery, Technical Support, Citrix, LANDesk, Help Desk Support, Data Collection, TeamViewer, Cisco VPN

Education
Digital Arts and Technology Academy   2006 — 2010
CMT/Information Technology

Central New Mexico Community College

Experience
Jo-Ann Stores, LLC.   April 2015 - Present
Robert Half Technology  October 2013 - October 2014
Go2IT Group   October 2011 - February 2013
Panther Expedited Services  March 2011 - October 2011
International Data Management  2006 - 2008

Skills
Negotiation, HRIS, Onboarding, Compliance, Payroll, Talent Acquisition, Technical Recruiting, Employee Relations, Interviewing, Sourcing, Applicant Tracking..., Hiring, Screening, Full-cycle Recruiting, Employee Engagement, Talent Management, Recruitment/Retention, Strategic Planning, Recruiting, Staff Augmentation, Interviews, Benefits Administration, Networking, SDLC, IT Recruitment, Human Resources, Employee Benefits, Time Management, Team Building, Internet Recruiting, College Recruiting

Education
Baldwin-Wallace College
HR Management

Experience
TJU Internet Ventures, LLC   October 2013 - Present
Go2IT Group   2013 - 2013
Skinker-DeBaliviere Website   2000 - May 2010
Adecco Technical  October 2005 - April 2010
Left Brain, LLC   2008 - 2009
SILGAN PLASTIC CORPORATION   August 2004 - November 2004
Maxim Group  April 2001 - September 2001
ROSE INTERNATIONAL - CLIENT   August 2000 - October 2000
SOLUTION CONSULTANTS, INC   May 2000 - August 2000
NORSTAN CONSULTING, INC   January 2000 - May 2000

Skills
Databases, HTML, Web Development, SEO, Networking, Windows, Web Design, Testing, Hardware, CSS, SQL, Website Development, Web Project Management, WordPress, Software Development, Web Analytics, E-commerce, Network Administration, Software Documentation, Troubleshooting, Drupal, MySQL, Database Design, Web Applications, Database Administration, Unix

Education
University of Missouri   1999 — 2000
Chancellor's Certification, Web Page Design

University of Missouri   1999 — 2000
Chancellor's Certification, Web Page Design

Fort Hays State University   1977 — 1979
BS, Geology/Computer Science

Colby Community College   1975 — 1977
A.A., Science, Geology

Experience
D'Allessandro Corp.   November 2014 - Present
Bristol Community College  October 2012 - Present
Go2IT Group   June 2012 - Present
Asurion  July 2012 - August 2014
VIPdesk  October 2010 - March 2012
OnProcess Technology  February 2010 - July 2010
Century 21 Associates Realty Inc   December 2008 - June 2009
Webster Bank  March 1996 - March 2008

Skills
Banking, Troubleshooting, Accounts Payable, Mortgage Lending, Databases, Call Centers, Microsoft Office, Sales Operations, Windows, Windows 7, Analysis, Process Improvement, Management, Computer Hardware, XP, Web Design, Servers, HTML 5, CSS, Oracle, MySQL, SQL, QuickBooks, JavaScript, CompTIA A+ Certification, CompTIA Network+..., Adobe Design Programs, jQuery, jQuery Mobile, XHTML, Unix, Linux, PHP, Dreamweaver, Backbone.js, AJAX, Training, Sales, Customer Service, Access, Active Directory, Data Entry, Windows XP

Education
New Horizons Computer Learning Center   2009 — 2015
A+ and Network +, Comptia Certifications

Bristol Community College   2011 — 2014
Associate's degree, Computer Information Systems, 3.4

BMC Durfee High School   1988 — 1992
Diploma, Business, 12

Experience
Dow Corning  December 2013 - Present
Go2IT Group   August 2013 - Present
MidMichigan Medical Center  2010 - 2012

Skills
Computer Hardware, Windows 7, Troubleshooting, Ubuntu, Windows XP, Windows Server, Networking, System Administration, Information Technology, VMware, Microsoft Office, Database Administration, Project Management, Software Documentation, Windows Vista, Network Security, PowerPoint, Access, Team Leadership, Software Installation, Operating Systems

Education
Delta College   2012 — 2014
Associate's degree, Computer and Information Systems Security/Information Assurance

Ball State University   1996 — 1998
Master of Science (MS), Physics

Northern Michigan University   1990 — 1995
Bachelor of Science (BS), Physics

Experience
Go2IT Group   May 2014 - Present
Vantiv  June 2013 - May 2014
WorldPay  July 2012 - June 2013
Charter One Bank  August 2003 - July 2012
hhgregg  March 2001 - September 2003
Dick's Sporting Goods  March 2000 - March 2001
Best Buy  1999 - 2000

Skills
Banking, Consumer Lending, Cross Selling, Small Business Lending, Sales Process, Customer Service, Management, Small Business, Networking, Retail Banking, Lines Of Credit, Mortgage Lending, Cold Calling, Sales Presentations, IT Solutions, IT Outsourcing, Managed Services, Computer Hardware, Computer Network..., Microsoft Office, Active Directory, Credit Card Transaction..., Statement Analysis, Credit Card Terminals, Gift Cards, Loyalty Programs, Home Equity Loans

Education
Lorain County Community College   2013 — 2015
Associate's degree, Computer Information Systems - Network Communications Technology

Lorain County Community College   2000 — 2012
Associate's degree, Business Administration, Management and Operations

North Ridgeville Senior High N.R

Experience
Wells PC   January 2001 - Present
Contingent Network Services  January 2010 - Present
Microsoft  1986 - 2015
Go2IT Group   2001 - March 2013
VARtek Services  2013 - 2013
Kaplan University  2008 - 2013
Barrister Global Services Network  2001 - 2010
The computer merchant  January 2004 - January 2008

Skills
Windows 95, Microsoft Windows 98, Windows XP Professional, Windows 7, Wireless Networking, IP Networking, Blackberry, Pocket PC, Tablet PC, Motherboards, Sound Cards, Network Cards, Repeaters, RAM, ROM, DDR2, DDR3, DDR, PCI-X, PCMCIA, Fast Ethernet, A+ Certified, Dell, Web Design, Dell Desktops, Dell Laptops, Management Consulting, Information Technology, Dell Computers, XP, Networking, Rom, Software Installation, IP, Routers, Workstations, Help Desk Support, Hardware, Laptops, Technical Support, Operating Systems, Servers, HP, Troubleshooting, VPN, Active Directory, Computer Hardware, System Deployment, Cabling, Desktop Computers

Education
Northcentral University   2014 — 2016
Doctor of Philosophy (PhD), Business Administration, MIS

Kaplan University   2013 — 2014
Master of Science (M.S.), Information Technology, 3.77

Kaplan University   2008 — 2010
Bachelor of Science (B.S.), Information Technology, 3.54

East Central Technical College   2003 — 2007
Networking Specialist, Networking

Experience
Paragon Consulting, Inc  October 2013 - May 2014
Go2IT Group   July 2012 - March 2013
Access Mobility, Inc.   March 2009 - January 2012
SchoolOne/FIT Technologies   September 2005 - November 2008
Océ Groupware Technology   1999 - 2005

Education
Baldwin Wallace University   1994 — 1997
Bachelor of Science (BS), Computer Science

Experience
Go2IT Group   March 2008 - Present
New York City Department of Employment   September 1997 - December 2007
IBM Corp  1996 - 1997
Warner Bros  1995 - 1996

Education
Pratt Institute   1990 — 1992
Master of Science, Computer & Decision Science, 3.9

Experience
Field Nation  July 2011 - Present
G&D Self Storage   March 2011 - Present
Election Systems & Software  July 2010 - Present
Points To Ponder   July 2007 - Present
Go2IT Group   August 2006 - Present
Apex Systems  September 2013 - October 2014
Advantage Technical Resourcing  October 2010 - December 2013
Coast To Coast Temporary Services   June 2004 - July 2010
IHS  February 2009 - March 2010
The Computer Merchant  April 2006 - November 2007

Skills
Troubleshooting, Customer Service, Recruiting, Training, Sales, Budgets, COBOL, C++, Tutoring, Computer Hardware, Networking, Windows, Microsoft Office, Software Documentation, Hardware, Printers, Process Improvement, Management, Help Desk Support, Routers, Servers

Education
Central Georgia Technical College   2001 — 2008
Associate's, CCNA Networking Specialist, CIS Programming

Fort Valley State University   1993 — 2007

Middle Georgia Technical College   1997 — 2000
College Diploma, CIS Programming

Northside High School   1990 — 1993
H.S. Diploma, Mostly College Prep

Experience
Comcast  July 2011 - Present
Adams and Garth  October 2007 - July 2011
GO2IT Group   August 2007 - September 2007
TEKsystems  April 2007 - July 2007
University of Virginia Health System  June 2006 - December 2006
Best Buy  September 2004 - January 2006
Musictoday  September 2003 - April 2004
Electronic Arts  July 2001 - October 2001
Electronic Arts  June 2000 - October 2001

Skills
Active Directory, BMC Remedy, Photoshop, Computer Maintenance, Computer Repair, System Galaxy, Software Installation, Project Management, Customer Service, Technical Documentation, Information Technology, Troubleshooting, Technical Support, VMware, Quality Assurance, HTML, Windows 7, Team Leadership, Laptops, Wireless Networking, Remote Desktop, System Deployment, Computer Hardware, TCP/IP, SharePoint, Software Documentation, Telephony, Printers, Ethernet, Cisco Call Manager, Windows XP Pro, Blackberry, Windows

Education
Hampden-Sydney College   1993 — 1994

Blue Ridge School   1989 — 1993
High School Diploma

Experience
ThinkTech Computers  July 2014 - Present
ThinkTech Computers  June 2014 - Present
Go2IT Group   June 2012 - Present
Nantucket Sound   June 2012 - September 2012
Tweeter  2005 - 2009

Skills
Consumer Electronics, Software Installation, Computer Hardware, Hardware, Computer Repair, Wireless Networking, OS X, Telecommunications, Cabling, Computer Maintenance, Wireless, Android, Electronics, Account Management, Sales, Retail, Smartphones, Inventory Management, Sales Operations, Business Development, Professional Audio, Home Theater, Low Voltage, Low Voltage Design, Network Administration, Network Design, Cloud Storage, PCB design, Soldering, TCP/IP protocols, Wiring Diagrams, Computer Network..., Electrical Engineering, Analog Circuit Design, Electro-mechanical, Project Management, Sales Management, Airbrush, Power Tools, Hand Tools, Technical Writing, Proposal Writing, Home Automation, Crestron, Windows Server, Matlab, Multisim

Education
UMass Dartmouth   2010 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering

Cape Cod Community College   2005 — 2008
Associate of Science (A.S.), Network and System Administration/Administrator

Cape Cod Community College   2005 — 2006
Certification, PC Service Technician

Experience
Ericsson  May 2015 - Present
Go2IT Group   March 2008 - Present
Go2IT Services Group   March 2008 - Present
Child Care  February 2007 - Present
814Media Services   September 2004 - Present
The Nielsen Company  May 2012 - September 2014
Goodman Networks  July 2010 - April 2012
Adex Corporation  January 2009 - March 2012
PEC- Burger King   March 1996 - November 2007
PEC - Burger King   March 1996 - October 2007

Skills
Troubleshooting, Hardware, Technical Support, Network Administration, Software Installation, Networking, Testing, Dell Computers, Windows 7, Customer Service, Network Security, Microsoft Office, Printers, Training, Servers, Cellular Communications, BTS Tech, BBMS Tech

Education
Tri-State Business Institute   2005 — 2008
BA/CIS, Computer Sciences/Networking

DeVry Institute of Technology   2001 — 2003
BS/CIS, Computer Sciences

Mercyhurst University   1999 — 2001
BS/MIS, Information Technology

DeVry Institute of Technology
BS, CIS

Iroquois Jr. Sr. High School

Mercyhurst University
BS, MIS

Tri-State Business Institute
BS, CIS

Experience
Madison Area Technical College  2011 - Present
Wisconsin Air National Guard  May 2008 - Present
Go2IT Group   2008 - Present
United States Air Force  March 2007 - May 2008
United States Air Force  March 2006 - March 2007
United States Air Force  March 2004 - March 2006

Skills
CompTIA Security+, Active Top Secret..., Troubleshooting, Computer Hardware, Laptops, Software Installation, XP, Windows 7, Printers, Active Directory, Hardware, Computer Repair, Cisco Technologies

Education
Community College of the Air Force
Associate in Applied Science, Electronic Systems Technology

Madison Area Technical College
Associate of Science, Engineering Emphasis

Experience
Star Toyota  June 2013 - Present
Go2IT Group   January 2013 - June 2013
DISYS  July 2012 - November 2012
Staples  March 2011 - November 2011
Environmental Analytics Inc  June 2008 - December 2008
Bill’s Computers   July 2007 - November 2007
Friendly Computers  March 2007 - June 2007
University of Houston at Clear Lake   July 2002 - September 2003
Schlumberger SNS   January 2002 - May 2002
Hickham Industries   August 2001 - January 2002

Skills
Microsoft Certified..., 15 Years Desktop..., Technical Help Desk..., Trained in Customer..., Expert in building long..., Provided 100s of ..., Consulting, Commercial Real Estate, Communication, Calls, Residential Homes, Customer Support, Technical Support, VPN, Networking, Operating Systems, Software Installation

Education
San Jacinto College
Computer Science

Alvin Community College

Experience
Go2IT Group   2008 - Present
Lowe's  2006 - 2008
North Shore Country Club  2004 - 2005

Education
University of North Carolina at Wilmington   2007 — 2010
Computer Science

Campbell University   2005 — 2007
Computer Science

Experience
Independent Information Security Consultant   September 2012 - Present
Lakewood Police Department  May 2011 - June 2012
University of Washington  September 2011 - June 2012
Go2IT Group   June 2008 - September 2010

Skills
Data recovery and..., Forensic Analysis, IaaS Security, Forensics Tool Kit (FTK), File system analysis, Pro Discover, Malware extraction, Backtrack 5, Nessus, Nmap, Metasploit, Visual Studio, Visio, Microsoft SQL Server, Tableau write blockers, Digital Intelligence..., Network Forensics, Scrum, dtSearch, Hex editors, Wireshark, Virtualization, Cloud Security, Computer Forensics, APS.NET MVC 4, Penetration Testing, IIS

Education
University of Washington Tacoma   2010 — 2012
Bachelor of Science (B.S.), Information Technology & Systems

Pierce College   2002 — 2009
Associate of Arts (A.A.), Transfer Degree

Experience
InfoVisionHQ  December 2014 - March 2015
Advantage Resourcing - Technical Staffing  June 2014 - November 2014
Advantage Resourcing - Technical Staffing  April 2009 - November 2014
Apex Systems  January 2014 - May 2014
Allied Digital  October 2013 - November 2013
SmartSource Technical Staffing  August 2010 - August 2013
Go2IT Group   February 2013 - May 2013
SmartSource Technical Staffing  October 2012 - January 2013
Xerox  April 2012 - June 2012
Granite Shield Countertops   March 2007 - June 2008

Skills
Software Installation, Windows 7, Windows 8, Troubleshooting, Windows XP, Technical Support, XP, Networking, Laptops, Microsoft Office, Printers, Operating Systems, Switches, Network Security, Hardware, Windows Server, Routers, Customer Service, Windows, Computer Hardware, Software Documentation, Microsoft Excel, Onboarding, Batch Files, Microsoft Word, Printer Repair, Computer Repair, Telephone Skills, Project Management, System Administration, Hardware Installation, Hardware Support, Hard Drives, Hardware Diagnostics, User Experience, Construction, Open Office, Windows Vista, BMC Remedy, Dell Computers, Tablets, Batch Programming, Mail Merge, Keyboard Skills, Shell Scripting

Education
College of the Desert   1985 — 1987
Accounting, Business Law, Computer Programming

College of the Desert Palm Desert CA   1985 — 1987
Accounting, Business Law, COBOL, FORTRAN, & BASIC programming, Systems Analyst

Experience
IT Worldwide Services   2014 - Present
Symantec  August 2012 - March 2014
Go2IT Group   January 2012 - March 2014
Lansultants Inc   June 2011 - December 2011
Sterling High School  August 2007 - February 2009

Skills
Windows 7, Security, Virtualization, Computer Hardware, Laptops, Windows Server, A+ Certified, Network Administration, Troubleshooting, Printers, Music Production, Studio Recording, Sound Mixing, Songwriting, Windows XP Pro, Music Licensing, Graphic Design, Flyers, Album Artwork, VPN, Workstations, Routers, Technical Support, Software Installation, Hardware, Help Desk Support, Microsoft Office, Networking, Active Directory

Education
Cittone Institute   2004 — 2005
Technical Degree, Network Administration

Camden County College   2002 — 2003

Experience
Go2IT Group   August 2014 - Present
Go2IT Group   August 2014 - Present
eTelecare Global Solutions  February 2007 - November 2008
DHL  June 2005 - January 2006

Skills
Computer Hardware, Windows, Troubleshooting, Operating Systems, Linux, SQL, Microsoft SQL Server, Active Directory, Windows Server, Java, JavaScript, HTML, Requirements Analysis, Business Analysis, Servers, SDLC, Unix, XML, MySQL, Plumbing, Ceramic Tile

Education
George Mason University   2002 — 2003
none, IT

Northern Virginia Community College   2001 — 2002
A+, PC engineering

Experience
Modis  December 2010 - Present
eBryIT, Inc.   January 2009 - Present
Go2IT Group   March 2008 - Present
Ripley's Aquarium of Myrtle Beach, SC   January 2008 - Present
Kings Daughters Medical Center  April 2007 - December 2007

Skills
Hospitality, Event Management, Inventory Management, Customer Service, Event Planning, Outlook, Microsoft Word, Microsoft Excel

Education
Ashland Community and Technical College   2003 — 2007
Associate's degree, Information Technology

Experience
IBM  April 2014 - Present
Forest River Inc.  February 2014 - April 2014
Realm Technologies  October 2013 - February 2014
Go2IT Group   August 2013 - October 2013
Hale Networks   January 2013 - June 2013
Boeing  June 1999 - July 2010
Boeing  August 1994 - June 1999
Northrop Grumman Corp  May 1992 - August 1994
Aerotest Corp   February 1992 - April 1992
Boeing Company  February 1992 - April 1992

Skills
Testing, Troubleshooting, Requirements Analysis, Linux, Visual Basic, Visual Studio, C++, Engineering, Electronics, Avionics, Windows, Hardware, Networking, Management, Configuration Management, Requirements Management, Aerospace, Visio, Integration

Education
University of Phoenix   2000 — 2003
Bachelor's degree, Information Technology- Programming

Antelope Valley College   1987 — 1992
AS, Electrical Engineering

Experience
Go2IT Group   August 2010 - Present
Insight Global  August 2010 - Present
Advantage Resourcing - Technical Staffing  August 2010 - Present
ACS Inc  September 2009 - May 2010
DBR Engineering   March 2008 - May 2008
Self Employed  August 2002 - November 2006
Alvern, Inc   March 1998 - November 1999
Staffware, Inc   August 1996 - October 1997
U.S. Navy   June 1993 - June 1996

Education
Art Institute of Houston
Computer Animation

Embry-Riddle Aeronautical University
Aeronautical Science, Aeronautical Engineering

Houston Community College

U.S. Navy

Experience
WarpCore Computers   January 2010 - Present
WarpCore Computers   January 2010 - Present
Go2IT Group   September 2009 - Present

Skills
Windows 7, XP

Education
CTU   2011 — 2014
Bachelor of Science, Information Technology Security Specialization

Michigan State University

Experience
Apex Systems and Unisys   February 2011 - Present
Verigent  2011 - 2011
Go2IT Group   2010 - 2011

Education
Rose State College   2010 — 2011

Oklahoma City University   2010 — 2010
BS Computer Science

Experience
Navisite - A Time Warner Cable Company  July 2014 - Present
M. A. Polce Consulting, Inc.   January 2014 - July 2014
Barker IT Consulting Services   May 2012 - January 2014
Preferred Mutual  August 2008 - April 2012
Go2IT Group   November 2005 - July 2008
Colgate University  October 2004 - July 2008

Skills
vRealize Operations..., Windows Server, Active Directory, Network Administration, Microsoft Exchange, Systems Engineering, VMware vCloud Director, VMware vSphere, VMware ESXi 5.X, VMware Hyperic, VMware Server, Putty, Microsoft DNS, Citrix, Vendor Management, TCP/IP, Troubleshooting, Group Policy, Windows 7, Disaster Recovery, DHCP

Education
ITT Technical Institute-Indianapolis   2009 — 2011
Bachelor of Science Degree

ITT Technical Institute-Indianapolis   2006 — 2008
Associates of Applied Science

Experience
Miami Dade College  2013 - Present
Miami Dade College  2007 - Present
Miami Dade College  2008 - 2013
Go2IT Group   2004 - 2008
Miami Dade College  2003 - 2008

Skills
Social Media, Public Speaking, Research, Teaching, Microsoft Office, Higher Education, Customer Service, Strategic Planning, Windows, Project Management, System Administration, Data Analysis, Budgets, Program Management, VMware ESX, VMware View, TCP/IP, Windows Server, VBScript, IIS, Active Directory, Databases, DNS, Audio Visual Support, Web Design, Graphic Design, Software Documentation, Computer Hardware, Disaster Recovery, Windows 7, Troubleshooting, Network Administration, Network Security, Servers, Networking, Management, Training, Help Desk Support, OS X, XP, Visio, E-Learning, Information Technology, Windows XP, Computer Security, Security, Microsoft Exchange, DHCP, Technical Support

Education
Florida International University   2006 — 2007
Bachelor's degree, Information Technology, 3.6

Miami Dade College   2002 — 2005
Associate's degree, Computer and Information Systems, 4.0

Experience
Nextgen Computers   January 2009 - Present
Robert Half International  November 2011 - January 2012
CompuCom  May 2010 - February 2011
Go2IT Group   April 2010 - June 2010

Skills
Windows OS, PC hardware, Remote Support, Servers, Laptops, XP, Windows 7, Active Directory, Windows Server, Printers, Software Installation, Hardware, Help Desk Support, Network Administration, Technical Support, Microsoft Exchange, DNS, Management, DHCP, Antivirus, Operating Systems, Computer Hardware, Dell Computers, Remote Desktop, Windows XP

Education
College of the Redwoods   2008 — 2008
Computer Repair and Maintenance, Computer Repair & Maintenance, 4.0

Experience
SmartSource Technical Staffing  June 2014 - Present
Tuesday Morning  June 2014 - Present
Go2IT Group   April 2014 - Present

Skills
Computer Hardware, Software Installation, Microsoft Word, Microsoft Excel, System Deployment, Decommissioning, Preventive Maintenance

Education
Georgia Northwestern Technical College   2010 — 2012
Associate of Applied Science, Computer Support Specialist

Experience
Go2IT Group   February 2012 - June 2015
United States Air Force  1997 - 2011

Skills
•Strong section/staff..., •Professional verbal..., •Knowledgeable in the..., •Quick learner with..., Handled..., Knowledgeable in the..., Business Strategy, Business Management, Business Analysis, Business Process, Databases, Program Management, Operations Management

Education
American InterContinental University
Master of Information Technology, Information Assurance and Security

American InterContinental University
Bachelor of Information Technology, Network Administration

American InterContinental University
Master of Business Administration (M.B.A.), Operations Management

Experience
Charter Communications  May 2011 - Present
Verizon Wireless  May 2005 - November 2010
Go2IT Group   June 2003 - July 2006
TeleTech  August 2002 - May 2005

Skills
Over 10 years of..., Over 19 months in..., over 5 years experience..., Troubleshooting, Hardware, Unix, Networking, Windows, Software Installation, Access, Switches, Technical Support, Cisco Technologies, VoIP, Help Desk Support, Routers, TCP/IP, WAN

Education
Greenville Technical College   2002 — 2003
credits applied to associates degree

St. Louis Community College   2000 — 2003
Associate's degree, Computer Science

Experience
Go2IT Group   June 2015 - Present
Stop & Shop  November 2010 - Present

Skills
PowerPoint, Computer Hardware, Microsoft Excel, Microsoft Word

Education
Three Rivers Community College   2015 — 2015
Computer Support Specialist

Capital Community College   2013 — 2015
Associate's degree, Computer Support Specialist