Experience
CompuCom Systems Inc  December 2014 - Present
Compucom System Inc   December 2013 - December 2014
Best Buy  June 2012 - April 2014
Best Buy  September 2011 - June 2012
Engler Electric   March 2010 - September 2011

Skills
Windows Server, Windows 7, Active Directory, Windows XP, Technical Support, VMware, Computer Hardware, Software Installation, Troubleshooting, Microsoft Exchange, VPN, Help Desk Support, Hardware, Laptops, DHCP, DNS, Citrix, A+ Certified, Mainframe, Computer Hardware...

Education
Marian University   2007 — 2011
Major: Graphic Design, Minor: Information Technology

Experience
Hewlett-Packard  January 2013 - Present
Dr Pepper Snapple Group  December 2011 - January 2013
SKYBEAM  November 2010 - November 2011
CompuCom Systems, Inc   September 2007 - November 2010
NEC UNIFIED SOLUTIONS  February 2006 - May 2007
UPS  September 2001 - February 2006

Skills
Networking, Telecommunications, Management, Customer Service, Employee Relations, Staff Retention, Troubleshooting, Network Administration, Technical Support, Computer Hardware, Cisco Technologies, Switches, Data Center, Routing, Cisco Routers, OSPF, BGP, Training, Network Engineering, Program Management, Cisco IOS, Servers, Vendor Management, TCP/IP, LAN-WAN, Computer Network..., Network Design, Cabling, Visio, Network Architecture, MPLS, Information Technology, Project Management

Education
DeVry University   2004 — 2006
Bachelor of Science, Networking and Communication Management

Westwood College   2001 — 2003
Associates, Computer Networking

Experience
JDL Technologies  September 2015 - Present
AM Retail Group  October 2014 - September 2015
InTech-Ind.   December 2013 - September 2015
Medtronic  May 2013 - December 2013
Thomson Reuters  October 2011 - January 2013
CompuCom Systems Inc  December 2010 - April 2011
Dunwoody College of Technology  December 2008 - September 2010

Skills
Troubleshooting, Active Directory, Windows XP, Technical Support, Windows 7, Windows Server, Software Documentation, Software Installation, Desktop Computers, Process Improvement, Hardware Diagnostics, Quality Assurance, Cross-functional Team..., Visio, Microsoft Office, Cisco VoIP, Wireless Networking, Server Administration, SAP

Education
Metropolitan State University   2012 — 2015
Bachelor of Arts, Human Service

Dunwoody College of Technology   2008 — 2010
Associate of Applied Science, Computer Networking Technology systems

Experience
VIPC Repairs LLC   September 2014 - Present
Compucom Systems Inc.  August 2011 - Present
NCR  October 2008 - August 2011
Tolt Service Group  March 2007 - October 2008
Smart Source  August 2006 - August 2006
Siemens  June 2006 - June 2006
Milwaukee Area Technical College  March 2005 - May 2005

Skills
Microsoft Certified Pro, Comptia A+, Comptia Network+, HP Server, Laserjet,..., Dell Notebook, Desktop,..., CompTIA, Troubleshooting, Computer Hardware, CompTIA Network+, Laptops, Hardware, Technical Support, Servers, Networking, Testing, TCP/IP, Information Technology, Training, Linux, Software Installation, System Administration, Network Administration, Wireless, ITIL, Windows XP, Windows 7, Computer Repair, Operating Systems, Network Security, VPN, Visio, XP, Disaster Recovery, Active Directory, Switches, VMware, IT Management, Security, Windows Server, Microsoft Exchange, Wireless Networking, Printers

Education
Milwaukee Area Technical College   2003 — 2005
micro computer specialist, IT

Milwaukee Area Technical College   2002 — 2005
Associate of Science (A.S.), Computer Technology/Computer Systems Technology

Experience
Signal Administration, Inc.   December 2014 - Present
Signal Administration, Inc.   November 2006 - December 2014
E-Tran, Inc   October 2005 - November 2006
K-Force, Inc  April 2005 - October 2005
Allen Group, Inc   April 2004 - April 2005
The Allen Group  March 2004 - April 2005
Efficient Web Solutions, LLC   January 2001 - January 2005
CompuCom Systems, Inc   September 1998 - April 2004
IMS Health  2000 - 2002

Skills
Web Services, SQL, C#, .NET, Databases, WinForms, Programming, T-SQL, Database Design, Software Development, Business Analysis, IT Strategy, Stored Procedures, Software Architectural..., XML, ASP.NET, Web Applications, Microsoft SQL Server, SSRS, Unix, ASP, SharePoint

Education
Westchester Business Institute   2012 — 2015
Associate Degree, Computer Systems Management

Northcentral University   2009 — 2011
BA, Business Administration Applied Computer Science

Westchester Business Institute   1997 — 1999
AS, Computer Systems Management

University Of Connecticut   1994 — 1996
Bachelor of Science (B.S.), Computer Science

Experience
Microsoft  October 2014 - Present
MATC  April 2010 - Present
We-Energies  November 2010 - October 2014
Bucyrus International  August 2008 - November 2010
CompuCom Systems Inc  October 2007 - August 2008
Schwarz Pharma Inc  February 1998 - July 2007
City of Milwaukee  November 1995 - February 1998
ExecuTrain  March 1995 - November 1995

Skills
IT Management, ITIL, Process Improvement, Change Management, Leadership, Team Building, Training, Program Management, Incident Management, Customer Service, Information Technology, Project Management, Team Leadership, Continuous Improvement, Six Sigma, Active Directory, Customer Satisfaction, Business Process, IT Service Management, Technology Management, Software Documentation, Knowledge Management, Problem Management, Strategic Planning, Budgets, Coaching, Service Delivery, Project Planning, Telecommunications, Sla, Windows Server, Business Analysis, Service Desk, Operations Management, System Administration, IT Operations, Vendor Management, Team Management, Management, ERP, Analysis, Microsoft Office, Help Desk Support, Networking, Technical Support, Disaster Recovery, ITIL v3 Foundations..., ITIL Process..., Service Desk Management

Education
Carthage College   1989 — 1992
Bachelor of Arts (B.A.)

Carthage College
Bachelors Degree

Experience
CompuCom  January 2013 - Present
CompuCom  March 2009 - Present
Compucom System Inc   January 2004 - Present
Compucom Systems Inc  January 1998 - Present
Compucom Systems Inc  April 1999 - May 2013

Skills
Accounts Payable, Customer Service, Oracle Applications, Outlook, Microsoft Excel, Microsoft Office, Purchasing, Process Improvement, Payroll, PeopleSoft, Account Reconciliation, Financial Reporting, Auditing, Invoicing, Management, Analysis, Financial Statements, Accounting

Education
DeVry University   1999 — 2002
Bachelor of Science Degree, Business Administration

Devry University, Irving, TX   1998 — 2002
BA, Business Adminstration

Experience
athenahealth  August 2014 - Present
Epocrates, Inc.   October 2011 - August 2014
Epocrates  June 2010 - October 2011
CompuCom Systems, Inc   December 2006 - June 2010
CompUSA  December 2000 - August 2006

Skills
ShoreTel, Microsoft Applications, Microsoft Operating..., Microsoft Office, Mobiles, Blackberry OS, iOS, Android, RightNow, Salesforce.com, Service Cloud

Education
Colorado Technical University   2006 — 2009
Bachelor of Science, Business Administration-IT Management

Beckfield College   1999 — 2001
Associates of Science, Computer Networking

Salesforce.com Admin 101

Experience
The Cincinnati Insurance Companies  November 2014 - Present
Self Employed  December 2013 - Present
Cincinnati USA Regional Chamber  April 2014 - May 2014
CompuCom Systems Inc.  2004 - 2013
GE IT Solutions, Inc.   2002 - 2004
SDRC  1996 - 2001
National Sanitary Supply Co.  1995 - 1996
SDRC  1990 - 1994

Skills
Marketing Communications, Marketing, Event Management, Internal Communications, Corporate Communications, Leadership, Cross-functional Team..., B2B Marketing, Team Building, Strategy, Social Media, Business Writing, Copy Editing, Business Strategy, Email Marketing, Marketing Management, Employee Engagement, Employee Relations, Text Editing, Intranet Portals, HTML, Photoshop, Adobe Creative Suite, Strategic Communications, Company Newsletters, Proofreading

Education
Xavier University - School of Business Administration   1990 — 1995
Master of Business Administration (MBA)

Lake Erie College
BA

Experience
PC Treasures  2012 - Present
Nextek Power Systems  August 2011 - August 2012
Mobile Mini  July 2010 - June 2011
Compuware Corporation  April 2009 - September 2010
CompuCom Systems, Inc   September 2007 - April 2009
Insight  February 2005 - September 2007

Skills
Sales Operations, Sales, Salesforce.com, Cold Calling, CRM, Advertising, Mobile Devices, Customer Service, Trade Shows, Selling, Forecasting, Account Management, Sales Process, Product Management, Marketing Strategy

Education
Eisenhower High School   1984 — 1986
Diploma

Ferris State University

Macomb Community College

Experience
CompuCom Systems Inc  February 2011 - Present
Manpower Professional  November 2007 - December 2008
Telecare Distress Center, Canada   2003 - 2005
BMC in partner with Centre for Edcuation and Training   February 1998 - September 2003

Skills
Temporary Placement, Engineering, Information Technology, Contract Recruitment, Interviews, Recruiting, Resume Writing, Staffing Services, Sourcing, Vendor Management, Management, Technical Recruiting, Leadership, Internet Recruiting, Networking, SDLC, Benefits Negotiation, Applicant Tracking..., Screening

Education
Sheridan College   2004 — 2005
Certificate, Human Resources Management

Wilfrid Laurier University   1990 — 1991
continuing education, general courses

B.Z.U
BA, Business administration

Experience
SA IT Services  November 2011 - Present
City of Chicago  November 2009 - August 2011
Electronic Transaction Consultants  August 2008 - October 2009
Various Companies  January 2001 - January 2008
CompuCom Systems, Inc   January 1994 - January 2001
Micro Products, Inc   January 1992 - January 1994
United States Marine Corps  January 1981 - January 1992

Education
Morgan Park   1977 — 1981

Computer and Electronics School

Howard University
Business Administration

Experience
Experient - A Maritz Travel Company  June 2005 - Present
Executive Venues   September 1991 - Present
Taco Bell Corp.  July 1991 - November 2000
CompuCom Systems Inc  January 1986 - January 1989
7-Eleven Stores (The Southland Corporation)   January 1982 - January 1986
7-Eleven Stores (The Southland Corporation)   January 1981 - January 1982
7-Eleven Stores (The Southland Corporation)   January 1979 - January 1981

Skills
Event Management, Event Planning, Trade Shows, Contract Negotiation, Marketing, Marketing Communications, Hotels, Customer Service, Strategic Sourcing, Leadership, Coaching, Nonprofits, Corporate Events, Training, Management, Direct Marketing, Media Relations, Public Speaking, Integrated Marketing, Public Relations, Advertising, Budgets, Account Management, Sales, Sponsorship, Fundraising, Strategic Planning, Recruiting, Negotiation, Meeting Planning, Hospitality, Incentives, Special Event Production, Mass Spectator Event..., Program Management, Social Media Marketing

Education
Seattle University   1972 — 1973
BA, International Affairs/Political Science

Experience
New Jersey Schools Development Authority  2015 - Present
SunGard Data Systems  December 2010 - August 2014
Independence Blue Cross  July 2001 - February 2010
CompuCom Systems, Inc   September 1988 - July 2001

Skills
Contract Negotiation, Contract Management, Pricing Negotiation, Computer Hardware, Enterprise Software, Documentation, Performance Reporting, Technology Maintenance..., Vendor Management, Asset Managment, IT Procurement, Procurement Contracts, Project Planning, Project Management, Relationship Management, Communication Skills, Oral & Written..., Technology, Software Documentation, Maintenance & Repair, Strategic Sourcing, Business Analysis, Customer Satisfaction, Team Leadership, Process Improvement, Cross-functional Team..., Management, Customer Service, Leadership, Purchasing, Security, IT Strategy, Procurement, SharePoint, Sourcing, Training, MS Project, Forecasting, Budgets, Supply Chain Management, Networking, Analysis, Business Process..., Sales

Education
Rutgers University – Camden   1983 — 1987
BA, Political Science, English, History

Rutgers University – Camden   1983 — 1987
BA, Political Science

Pennsauken High School   1980 — 1983
College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Oracle  August 2005 - March 2015
Telephony@Work  July 2005 - July 2006
Auto Marine Engineering Inc.   2003 - 2005
Kinetic Communications Technologies   2001 - 2003
Telephony International Inc.   1999 - 2001
Compucom Systems Inc  1997 - 1999
Entex Information Systems  1995 - 1997
CompUSA  1994 - 1995
EggHead Software  1992 - 1994

Skills
Storage Area Networks, Microsoft Technologies, Server Architecture, Customer Satisfaction, Technical Documentation, Account Management, IT Service Management, Cluster, AIX, Wireless, Databases, Network Architecture, Cloud Computing, VoIP, Operating Systems, Telecommunications, CRM, Call Centers, Networking, Oracle

Education
Citrus College   2003 — 2005
AA, Liberal Arts

Citrus College   2003 — 2005
AS, Natural Sciences

Arcadia High School   1990 — 1991
GE

Charter Oak High School   1989 — 1990
GE

Arroyo High School   1987 — 1989
GE

Experience
Cardinal Health  May 2015 - Present
CVS Health (CORPORATE OFFICE)   November 2013 - Present
FEMA/Aerotek (Contract assignment)   November 2012 - February 2013
Active Jobseeker   October 2011 - November 2012
LoneStar Transportation LLC   February 2011 - October 2011
lone star transportation   2011 - 2011
Comdata Legalization Service   January 2000 - December 2010
PFT Roberson Transportation   January 1999 - January 2000
CompuCom Systems Inc  January 1999 - January 1999
Comdata Legalization Services   January 1997 - January 1999

Skills
oversize/overweight..., Customer Service, Customer Relations, healthcare support, Healthcare, Microsoft Word, Data Entry, Medical Transcription, Invoicing, Program Management, Sales, Process Improvement, Management, Outlook, Microsoft Office, Team Building, Inventory Management, Microsoft Excel, Operations Management, Logistics

Education
North Central Texas College   2012 — 2012
pharmacy technician, Pharmacy Technician/Assistant

NCTC   2012 — 2012
Certified Medical Administrative Assistant, Health/Health Care Administration/Management

Experience
IBM Technology Services   March 2015 - Present
Hewlett-Packard  September 2010 - November 2013
Fort Worth Career Search Network  May 2009 - August 2010
CompuCom Systems Inc  December 2003 - January 2009
IBM Global Services  January 1997 - October 2003
IBM Global Services  May 1995 - December 1996
Digital Equipment Corporation  1987 - 1994

Skills
ITIL, Consultative Selling, HP, Selling, Customer Relations, Account Management, Solution Selling, New Business Development, Cross-functional Team..., Professional Services, CRM, Business Development, Sales, Management, Customer Service, Channel, Team Building, Business Analysis, Leadership, Call Centers, Customer Satisfaction, Data Center, Process Improvement, Direct Sales, Business Intelligence, Pre-sales, Enterprise Software, Vendor Management, Strategic Partnerships, Product Management, Product Marketing, Sales Operations, Channel Partners, Telecommunications, Sales Management, Go-to-market Strategy, Strategy, Storage, SaaS, Managed Services, Outsourcing, Team Leadership, Sales Process, Networking, B2B, Cloud Computing, Program Management, Key Account Management, Integration, Salesforce.com

Education
Chapman University
Master of Arts (MA), Business Administration, Management and Operations

The Ohio State University - The Max M. Fisher College of Business
Bachelor of Science (BS), Business

North High School

IBM Global Sales School   2015 — 2015

Experience
CompuCom Systems Inc.  April 1998 - Present
CompuCom  1997 - Present

Education
La Salle University   1966 — 1970

Experience
CompuCom Systems, Inc   January 2013 - Present
CompuCom Systems, Inc   January 2012 - December 2012
Terminal Solutions Computer Repair   February 2010 - January 2012
CompuTech Computers   January 2005 - March 2006
The Great Computer Exchange   April 1999 - November 2002

Skills
Software Installation, Active Directory, Hardware, Integration, Firewalls, Help Desk Support, Laptops, System Deployment, Management, Training, Computer Repair, Windows 7, Servers, Windows Server, XP, Troubleshooting, Microsoft Exchange, Technical Support, DNS, Computer Hardware, Printers, DHCP, VMware

Education
Ivy Tech Community College   2011 — 2013
AS; AS degree, Information Technology

Experience
NCR Corporation  September 2012 - Present
CompuCom Systems Inc.  January 2009 - April 2012
CompuCom Systems, Inc.   January 2006 - January 2009
CompuCom  January 2005 - January 2006
Getronics  2003 - 2005
IBM  1988 - 2003

Skills
Technical Services..., Network Engineer, SLA Managament and..., CompTia A+ Certified, Desktop Computers, Laptops, Servers, CompTia Server+..., CompTIA, Data Center, Disaster Recovery, IT Service Management, Technical Support, Service Delivery, Operating Systems, Networking, Hardware, XP, Windows 7, Software Installation, Troubleshooting, Active Directory, A+ Certified, Integration, Windows Server, HP, Help Desk Support, VPN, Printers, Computer Hardware, Dell Computers

Education
Woodland Baptist Christian School   1974 — 1979

Davidson County Community College
Associate of Arts (A.A.), General Studies

Experience
Netsmart Technologies  January 2012 - Present
Netsmart Technologies  July 2011 - January 2012
Honda R&D  September 2010 - June 2011
CompuCom  September 2010 - June 2011
Compucom Systems, Inc   January 2009 - September 2010
Airwave Networks  August 2005 - August 2008

Skills
Troubleshooting, Critical Thinking, Project Planning, Software Deployment, Interpersonal Skill, Communication, Windows, Intersystems Cache, Windows Server, Servers, VMware, Integration, Hardware, Cisco Technologies, Active Directory, Linux, Networking, Microsoft SQL Server, Software Installation, DNS

Education
Bowling Green State University   2003 — 2008
B.S, Computer Science

Experience
Aon Hewitt  August 2011 - Present
New Momentum for Human Unity   March 2011 - Present
Chicago IONS Community Group   October 2009 - Present
Institute for Inclusion, Inc   May 2005 - July 2009
The Boulware Group   August 2003 - July 2009
CompuCom Systems, Inc   May 2000 - January 2003
CompuCom Systems, Inc   June 1998 - May 2000
Microhard Technologies, Inc   January 1998 - January 2000
Krivo Industrial Supply Co   January 1987 - January 1998
The Video Cellar, Inc   January 1985 - January 1987

Skills
Vendor Management, Human Resources, Recruiting, Project Management, Employee Benefits, Training, Leadership, Networking, Fundraising, Consulting, Team Building, Team Leadership, Employee Relations, Coaching, Customer Service, Management, Nonprofits, Program Management, Business Planning, Healthcare, Project Planning, Research, Insurance, Sales, Call Centers, Benefits Administration, Process Improvement, Change Management, Marketing, Performance Management, Non-profits, Interviews, Outsourcing, Accounting, Strategic Planning, Technical Writing, System Administration, Leadership Development, Time Management

Education
Microhard Technologies, Inc   1997 — 1998
Certification, Microsoft Certified Systems Engineer, NT 4.0

Keller Graduate School of Management of DeVry University
NA, ACCOUNTING, ECONOMICS, MARKETING MANAGEMENT COMPUTER

The University of Chicago
BA, English Language & Literature

The University of Chicago
MA, School of Social Service Administration

Experience
Intel / Volt Technical Resources   April 2008 - April 2009
Outsourced Services to HP   September 2007 - April 2008
Intel / CDI Corp   November 2006 - July 2007
Citicorp / Dell   September 2005 - June 2006
Cincinnati State Technical and Community College  February 2002 - September 2005
CompuCom Systems, Inc   November 1999 - November 2000
Gall's Inc  August 1995 - March 1998

Education
Cincinnati State Technical and Community College   2003 — 2004
Course Work, General Course Work / Computer Science

Eastern Kentucky University   1988 — 1991
N/A, Psychology / Computer Science

Frankfurt American High School   1984 — 1987

Portland Community College
Associate of Applied Science, Business Management Information Technology

Experience
Gemmell Energy   March 2015 - Present
Video Cards And More   February 2009 - March 2015
CompuCom Systems, Inc   August 2008 - January 2009
Claritas  August 2008 - January 2009
PETCO Animal Supplies, Inc.   May 2008 - June 2008
Midway Home Entertainment  November 2003 - January 2008
Midway Games  November 2003 - January 2008
Mad Catz Inc   June 2001 - September 2003
Central Casting  September 2000 - June 2001
The Good Guys  October 1995 - December 2000

Skills
Asset Managment, Negotiation, Purchasing, Game Development, Video Games, Software Documentation, Quality Assurance, Management, Troubleshooting, Asset Management, MMO, Social Games, PS3, Xbox 360, Product Management, Game Design, Sales, Training, Software Development, Casual Games, Online Gaming, Account Management, Human Resources

Education
DeVry University   2013 — 2015
Bachelor's degree, Computer Science

Grossmont College   1995 — 1997
Coursework towards AA, Microcomputer Applications/Mathematics

Santana High School   1991 — 1995
Diploma, Mathamatics & Electronics

Experience
Technologent  July 2011 - Present
CompuCom Systems, Inc   December 1999 - January 2011
ENTEX Information Services  January 1989 - December 1999
Northern Telecom  January 1988 - December 1989

Skills
AIX, Cloud Computing, HP, VMware, Storage, Cisco, Data Center, Hardware, HP-UX, ASP, SAN, Solaris, Virtualization, NetApp, Brocade, Citrix, Servers, Sun, Clustering, TSM, Storage Area Networks, Netbackup, Clariion, Active Directory, VMware ESX, HP EVA, Veritas, Red Hat Linux, Linux, Switches, High Availability, NAS, HP Proliant, Juniper, HACMP, Disaster Recovery, HP Openview, Suse, Windows Server, SaaS, RedHat, Visual Basic, VDI, vSphere, SQL Server, JavaScript, ASP.NET, Tru64, DNS, CCNP

Education
New Mexico State University   1984 — 1987
B.A., Math, Business

Berkner

Southern Methodist University
MSF, E Commerce, CS

Experience
Mountain States Employers Council  April 2015 - Present
Urban Lending Solutions  September 2013 - March 2015
CompuCom Systems Inc.  May 2008 - September 2013
Outsourcing Solutions, Inc.   October 2006 - April 2008
Wachovia Dealer Services  May 2004 - September 2006

Skills
Training Management, Leadership Development, Large Scale Systems..., Coaching, Mentoring, Instructional Systems..., Instructional Design, Training Needs Analysis, New Hire Orientations, Onboarding, learning strategies, Facilitations, training evaluation, Performance Consulting, Computer Software..., Time Management, High-Impact..., Adobe Creative Suite, Microsoft Office, Technical Training, Learning Styles, Nonprofits, Management, Employee Training, Camtasia, Organizational..., Employee Engagement, Learning Management..., E-Learning, Organizational Learning, Employee Relations, Strategy, Conflict Resolution, Workshop Facilitation, Facilitators, Instructor-led Training, Program Management, Project Management, Learning Management, Soft Skills, Management Development, Training Facilitation, Customer Satisfaction, Hands-on Training, WebEx, Lectora, Performance Management, Talent Management, Training Delivery, Human Resources

Education
Thomas Edison State College   2011 — 2015
BS Organizational Leadership, Organizational Leadership

Long Beach City College   2001 — 2003
General Transfer, Business/Corporate Communications

Experience
ExxonMobil  August 2015 - Present
Technip  August 2013 - June 2015
Technip  January 2012 - July 2013
Anadarko Petroleum  July 2011 - December 2011
CompuCom Systems Inc.  January 2011 - June 2011
J P Morgan Chase and Co.   January 2010 - December 2010
The Methodist Hospital  2009 - 2009

Skills
Windows 7, Lotus Notes, Technical Support, Leadership, Servers, Testing, PowerPoint, Integration, Social Networking, Networking, Time Management, System Administration, Citrix, Team Leadership, Analysis, Training, Process Improvement, Windows Server, Databases, VMware, ITIL, MS Project, Vendor Management, Disaster Recovery

Education
University of Houston-Downtown   2006 — 2008
Bachelor in Business Administration, Computer Information Systems (CIS)

Houston Community College   2003 — 2005
Associate in Arts, Business Management

Experience
Fluor Corporation  February 2014 - Present
Quest Diagnostics  July 2013 - February 2014
Orange County Mobile Technical Services   June 2011 - March 2013
FLUOR Government Group  January 2009 - January 2011
FLUOR, INC  January 2007 - January 2009
CompuCom Systems Inc  January 2006 - January 2007
Siemens Business Services  January 2005 - June 2006
MicroAge Computers, Compucom Systems Inc   January 1999 - January 2005
Northwest Airlines  January 1998 - January 1999
Rockwell International  January 1998 - January 1998

Skills
Troubleshooting, Software Documentation, MS Project, Contract Management, Access, Project Management, Management, Lotus Notes, VPN, Network Administration, Software Installation, Project Planning, Active Directory, IT Management, Technical Support, System Administration, Hardware, Operating Systems, Networking, Windows 7, Windows XP, Databases, Windows, Switches, Help Desk Support, Information Technology, Procurement, Microsoft Project

Education
Orange Coast College   1995 — 1997
Computer Science

Experience
CompuCom  October 2010 - Present
CompuCom Systems Inc  May 2009 - October 2010
CompuCom Systems Inc  May 2008 - May 2009
CompuCom Systems Inc  May 2005 - May 2008
GE IT Solutions  December 2002 - May 2005
GE IT Solutions  January 2000 - November 2003
JC Penney Credit Processing Center   1997 - 2000

Skills
Servers, Active Directory, Data Center, Technical Support, IT Service Management, Troubleshooting, ITIL, Disaster Recovery, IT Operations, Software Installation, Integration, Windows, Windows Server, Networking, Hardware, VMware, Software Documentation

Education
Seminole State College of Florida   1999 — 2002
IT

Experience
Cadence Health  October 2013 - Present
Cadence Health  October 2012 - Present
ProActive by Design   September 1979 - Present
CompuCom  January 2000 - October 2012
CompuCom Systems Inc  January 2000 - October 2012
CompuCom Systems Inc  June 1996 - October 2012
DuPage Medical Group  2008 - 2012
Wal-Mart, Wendy's, Office Max, Bank One, American Express Investment Planners   January 1996 - January 2000

Skills
Camera, Photography, Travel Photography, Art, Digital Photography, Fine Art Photography, Photo Editing, Photoshop, Commercial Photography, Images, Event Photography, Retouching, Lightroom, Digital Imaging, Graphic Design, Photos, Editorial, Architectural..., Photojournalism, Fine Art, Web Design, Dreamweaver, Windows 7, Windows Server, Information Systems, Technology Integration, Project Management, Enterprise Software, Software Installation, Software Development, System Deployment, System Administration, ITIL v3 Foundations..., Technical Support, Integration, Cisco Technologies, Image Editing

Education
Global Knowledge   2014 — 2014
Project Management

Microsoft   2001 — 2001
MCSE, Computer Science

American Academy of Art   1978 — 1979
NA, Figure Drawing

Elmhurst College
Computer Programming

Experience
CompuCom Systems, Inc   September 2007 - September 2011
Velocita Wireless  August 1992 - August 2007
Lomas Information System   April 1986 - April 1992
Lomas Information System   August 1983 - April 1986

Skills
Software Documentation, ITIL, Management, Cisco Technologies, Data Center, Project Management, Networking, Hardware, Telecommunications, Software Installation, Leadership, Computer Network..., Disaster Recovery, Ethernet, Network Engineering, WAN, Wireless, Routers, Network Design, Troubleshooting, Wireless Networking, Service Delivery, CCNA, LAN-WAN, Vendor Management, Switches

Education
Collin County Community College   2012 — 2012
EKG, 98

Northwood University
some business management courses, Business Management

Experience
Talon Storage Solutions   February 2010 - Present
Blue Coat Systems  April 2006 - April 2010
Packeteer  January 2006 - February 2010
BLUE COAT SYSTEMS, INC. (FORMERLY TACIT AND PACKETEER)   January 2006 - February 2010
Tacit Networks  February 2005 - April 2006
Tacit Networks/Packeteer   2005 - April 2006
compcom   January 2004 - December 2005
COMPUCOM SYSTEMS, INC   January 2004 - December 2005
Spherion  October 2003 - January 2004
Wendy's and   January 2001 - January 2003

Skills
Network Administration, Windows, Networking, Microsoft Certified..., Windows 2000, Dell Computers, Software Documentation, Desktop Computers, Compaq, Engineering, Microsoft Certified..., Troubleshooting, WAN Optimisation, Active Directory, VPN, Integration, Software Development, Servers, VMware, Virtualization, Network Security, Cisco Technologies, Technical Support, Hyper-v architecture..., EMC Atmos Architecture..., CItrix VDI architecture..., Data Center

Education
Rutgers University-New Brunswick   1984 — 1987

Rutgers University

Experience
Compucom Systems Inc  April 2003 - March 2009
GE Spacenet  October 1993 - November 2001
AT&T Tridom  1993 - 1998
Wang Laboratories, Inc  May 1978 - October 1993
Wang Laboratories  1978 - 1993

Skills
TCP/IP, Troubleshooting, Routers, Technical Support, Hardware, Networking, Switches, Servers, System Administration, Software Installation, Computer Hardware, Telecommunications, Data Center, Integration, Project Management

Education
Macomb Community College

North Metro Tech

Old Dominion University
Electrical Engineering Technology

Experience
ABB  May 2013 - Present
Fidelity Investments  April 2012 - May 2013
BB&T  April 2010 - April 2012
BB&T Bank  March 2005 - March 2009
RTI International  February 2005 - March 2005
Cree, Inc  July 2004 - December 2004
BCBSNC  December 2003 - June 2004
IBM, Life Sciences & Rational Software   February 2003 - December 2003
Biogen Idec  October 2001 - September 2002
CompuCom Systems, Inc   April 1999 - October 2001

Skills
Recruiting, Applicant Tracking..., Management, Project Management, Interviews, Employee Relations, Leadership, Temporary Placement, Program Management, Strategy, Manufacturing, Telecommunications, Human Resources, E-commerce, Engineering, Employee Benefits, Vendor Management, Personnel Management, Networking, Hiring, Business Development, Career Development, Cold Calling, Consulting, Talent Management, Healthcare, Deferred Compensation, Technical Recruiting, Internet Recruiting, College Recruiting, Performance Management, Staffing Services, Training, Semiconductors, Biotechnology, Outsourcing, Contract Recruitment, Workforce Planning, Sourcing, Benefits Negotiation, Executive Search, Screening, Employer Branding, Employee Engagement, IT/IS, Onboarding, Screening Resumes, HRIS, Information Technology, Talent Acquisition

Education
North Carolina State University   1988 — 1994
B.A., History

North Carolina State University   1988 — 1994
Bachelor's degree, History

Cinnaminson HS

Experience
CompuCom Systems Inc.  July 2007 - Present
Metallect   March 2006 - May 2007
Intervoice  January 2005 - March 2006
Sterling Commerce  June 2000 - January 2004
Efficient Networks  May 2001 - August 2001
Sterling Commerce  March 1998 - June 2000
Sterling Commerce  November 1997 - March 1998
Intervoice Inc  October 1995 - November 1997
MarkeTech Associates   March 1990 - October 1995

Skills
Digital Marketing, Product Marketing, Sales Support, Lead Generation, Integrated Marketing, Marketing, Strategy, Salesforce.com, Demand Generation, Marketing Strategy, B2B, Product Management, Product Launch, Multi-channel Marketing, Marketing Communications, Online Marketing, Account Management, Strategic Partnerships, Management, Messaging, Enterprise Software, Sales Operations, Solution Selling, SaaS

Education
Texas Tech University   1985 — 1988
BA

Experience
Hawaiian Airlines  September 2014 - Present
Axcess Financial  May 2012 - September 2014
CompuCom Systems, Inc   January 2010 - June 2012

Skills
Excel, Financial Reporting, Billing, Insurance, Financial Analysis, Budgeting, Forecasting, Analysis, Data Analysis, Microsoft Excel, Invoicing, Access, Auditing, Mergers, Budgets, Financial Modeling, Leadership, Accounting, Variance Analysis, Finance, Management, Mergers & Acquisitions

Education
Miami University   2004 — 2008
Bachelor of Science in Business, Finance, Economics

Experience
CompuCom Systems Inc  October 2005 - Present
CompuCom Systems Inc  June 1999 - September 2005
Entex Information Services  May 1993 - May 1999

Education
Thomas More College   1996 — 1997
None

Northern Kentucky University   1988 — 1992
None

Experience
The Regus Group  July 2006 - Present
Snelling Staffing, LLC   April 2006 - June 2006
American Heart Association  July 2005 - October 2005
CompuCom Systems, Inc   February 1999 - December 2004
Pier 1 Imports  June 1998 - February 1999
Boy Scouts of America  January 1988 - June 1998
Mesa Limited Partnership   1980 - 1989
Pioneer Corporation  1981 - 1988
Corporate Systems  1980 - 1983

Education
The University of Texas at Arlington   1993 — 1997
BBA

Northlake College   1990 — 1994

Amarillo College   1985 — 1988
AS

West Texas State University   1980 — 1985

West Texas A&M University   1980 — 1984

Howard College   1979 — 1981

Experience
CompuCom  July 2013 - Present
CompuCom Systems Inc  November 2009 - July 2013
ARAMARK  January 2007 - November 2009
SNiP Link (Southern NJ Internet Provider)   March 2005 - January 2007

Skills
Customer Service, Networking, Management, Call Centers, Microsoft Office, Web Hosting, Laptops, Call Center, BMC Remedy, Windows Server, VMware, Computer Hardware, XP, A+ Certified, 2008 R2, Software Documentation, Windows XP, HTML, Team Building, Technical Support, Process Improvement, System Administration, Active Directory, Help Desk Support, Windows 7, Windows, VPN, VoIP, Printers, Troubleshooting, DNS, Microsoft Exchange, Software Installation, Antivirus, Citrix, Servers, Routers, Hardware, Operating Systems, Security, Microsoft Certified...

Education
Temple University   2001 — 2008

Experience
Microsoft  June 2004 - November 2014
Microsoft  June 2004 - November 2014
Avocent Corporation  February 2000 - May 2001
CompuCom Systems, Inc   October 1996 - January 2000
Software Spectrum  April 1994 - October 1996
Entertainment Publications/Fulton House Bed & Breakfast   June 1992 - April 1994
Pacific Coast Information Systems (PCIS) Ltd.   November 1985 - May 1992
Schwartz Brothers RestaurantsDir. of Training and Asst. Dir. of Ops   September 1979 - November 1985

Skills
Account Management, SaaS, Strategic Partnerships, Partner Management, Sales Process, Cloud Computing, Solution Selling, Professional Services, Direct Sales, Business Alliances, Channel Partners, Enterprise Software, Business Development, Sales Operations, Sales, Strategy, Software Industry, CRM, Salesforce.com, Go-to-market Strategy

Education
San Francisco Community College
Hotel and Restaurant Management

San Francisco State University
General Studies

Experience
AAA Northeast  March 2012 - Present
Mercer  September 2009 - March 2012
Mercer  July 2006 - September 2009
Mercer HR Services  September 2005 - August 2006
CompuCom Systems, Inc   August 2004 - January 2005

Skills
Ultipro, Business Intelligence, HRIS, Employee Benefits, Benefits Administration, Human Resources, Payroll, Open Enrollment, Employee Relations, Public Speaking, HR Policies, FMLA, Microsoft Excel, Microsoft Office, PeopleSoft, Administration, Deferred Compensation, Outlook, 401k, Management, Onboarding, COBRA, Software Documentation, MS Office Suite, MS Project, PowerPoint, Carriers, Microsoft Word, OnBase, Query Studio, Report Studio, Succession Planning, Customer Service, Vendor Management, Vendor Relations, Reporting & Analysis, Benefit Communication, Collaboration, Training, Leadership, Process Improvement, Employee Training

Education
American University   1999 — 2004
BSBA, Management Information Technology and E-Commerce

American University   1999 — 2004
Bachelor of Science, Business Administration; Management of Information Technology & Electronic Commerce

Newton South High School   1995 — 1999

Experience
TD  December 2013 - Present
TD Bank NA  May 2010 - Present
Compucom  February 2010 - May 2010
TD Bank  February 2009 - February 2010
Solomon Page Technology Partners   August 2008 - February 2009
Merrill Lynch  February 2008 - August 2008
IBM Global Services  2007 - 2008
Compucom Systems Inc  2004 - 2007
Glaxo Smithkline  June 2000 - July 2004
GlaxoSmithKline  2000 - 2004

Skills
Application..., Business Analysis, SDLC, ITIL, Disaster Recovery, Vendor Management, IT Strategy, VMware, Active Directory, Enterprise Architecture, Integration, SharePoint, Virtualization, Citrix, Windows Server, Visio, Requirements Analysis, SQL, Project Management, Six Sigma, SCCM, Software Distribution, IT Management, Solution Architecture, System Deployment

Education
Immaculata University   2002 — 2007
BA, Computer Information Systems

Drexel University   1995 — 1997

DPYA   1977 — 1988

Experience
Dell Services  February 2013 - Present
EDS  March 2008 - January 2013
CompuCom Systems Inc.  April 2003 - March 2008
CompuCom  2003 - 2008
Samsung Telecommunications America  August 1998 - August 2002
Samsung Telecommunications America  May 1999 - June 2001
Samsung Telecommunications America  August 1998 - April 1999
JCPenney Life Insurance Company  1989 - 1998

Skills
Vendor Management, Outsourcing, Process Improvement, Procurement, Strategic Sourcing, RFP, Cross-functional Team..., Supply Chain Management, Program Management, Service Delivery, Project Management, Business Process..., IT Outsourcing

Education
University of Phoenix-Dallas   2005 — 2007
Bachelor of Science/ Business Management, Management

Texas A&M University-Commerce   1996 — 1998
Industrial Engineering, Engineering

Allen High School   1985 — 1989

Experience
Compucom Systems, Inc   August 2010 - Present
Compucom Systems  July 2006 - February 2011
Pittsburgh Cultural Trust  2000 - 2003
Pittsburgh Action Against Rape  1994 - 2000

Education
Point Park University   2006 — 2007
MBA, Management

Norwich University
Master's, Public Administration

Experience
Bayview Financial  January 2010 - Present
Interbay Funding  May 2005 - Present
Bayview Financial  2005 - January 2010
Compucom Systems Inc  2003 - May 2005
Sunoco  October 2003 - 2005
Compucom Systems / Sunoco, Inc   2003 - 2005
Accenture  September 1997 - May 2003

Skills
Vendor Management, PMP, Visio, SDLC, MS Project, Business Analysis, Lotus Notes, Process Improvement, Project Management, Software Documentation, PMO, Disaster Recovery, Change Management, PL/SQL, Program Management, Oracle, Business Objects, Management Consulting, Systems Analysis, Microsoft SQL Server, Leadership, SharePoint, Integration, Databases, Analysis, Troubleshooting, System Administration

Education
Penn State University   1995 — 1997
Master of Science, Electrical Engineering

Penn State University   1991 — 1995
Bachelor of Science, Electrical Engineering

Experience
Compucom Systems Inc.  Project ManagerEntex/Compucom1997 - Present
compucom  1997 - 2008

Education
Cincinnati State Technical and Community College   1994 — 1995

Experience
Compucom Systems Inc  December 2005 - Present
Town Business Systems   October 2004 - December 2005
Just The Fax Inc.   January 2003 - October 2004

Skills
Servers, Hardware, Workstations, Software Installation, System Administration, CompTIA A+ Certification, Lenovo Certified, HP certified, Cisco Routers, Cisco CCTRS, Xerox Printers, Dell Certified, CompTIA A+, Dell PowerVault, Dell Power Connect, Dell Alienware, Dell PowerEdge Servers, Dell Cloud Servers, Dell Ruggedize, Troubleshooting Skills, Technical support, Hardware Support, Computer Networking, IP Networking, Cisco Switches, Printers, Laptops, Desktop Computers, Integration, Customer-focused Service, Troubleshooting

Education
Wentworth Institute of Technology   2003 — 2006
Associate of Science (A.S.), Electronics Engineering, 3.78 GPA

Northeastern University   2000 — 2001
Certificate Degree, Software Developement

Experience
CompuCom Systems Inc  October 1998 - Present
CompuCom Systesm, Inc.   1998 - Present
Warnaco  October 1997 - October 1998
Shoreline Computers   October 1988 - October 1998

Skills
IT Service Management, Service Delivery, ITIL, IT Outsourcing, Managed Services, Vendor Management, Sla, IT Operations, Service Management, Incident Management, Disaster Recovery, IT Management, Outsourcing, Service Desk, Hardware

Education
Community College of Rhode Island   1979 — 1981
Associate's degree, Electrical and Electronics Engineering

Bishop Hendricken High School

Experience
Durham Public Schools  August 2010 - Present
SoftPro  December 2009 - January 2010
Biogen Idec  September 2009 - November 2009
U.S. Environmental Protection Agency   January 2009 - August 2009
DataFirst Corporation  March 2007 - May 2008
ITXchange   April 2002 - March 2007
CompuCom Systems Inc.  August 1999 - September 2001
IBM / NORRELL / MANPOWER   April 1997 - August 1999

Education
Dutchess Community College
A.S., Engineering Science

Experience
CompuCom Systems Inc.  May 2015 - August 2015
T-Mobile  October 2013 - March 2015
US Navy Reserve  December 2011 - January 2015
US Navy  February 2009 - December 2011
US Navy  February 2009 - September 2009
US Navy  November 2005 - February 2009

Skills
Data Entry, Customer Service, Computer Hardware, Supervisory Skills, Mobile Technology, Security Clearance, Air Traffic Control, Flights, Navy, Command, Logistics, Military Experience, Military Operations, Force Protection, Military, DoD, Microsoft Office, Leadership, Operational Planning

Education
American Military University   2012 — 2017
Bachelor's Degree, Information Technology Management

Rasmussen College-Minnesota   1999 — 2002
Certificate, Computer Networking

Minnesota State University, Moorhead

Experience
CompuCom  August 2012 - Present
Texas Instruments  September 2011 - August 2012
National Semiconductor  October 2010 - September 2011
Microsoft Licensing, GP  August 2008 - September 2010
CompuCom Systems, Inc   2002 - 2008
Software Spectrum  August 1997 - January 2002
Fox Sports Direct  1996 - 1997

Skills
Account Management, Asset Management, Channel Management, Channel Partners, Customer Relations, Forecasting, Microsoft Licensing, Product Management, Software Licensing, Software Sales, Vendor Management, Vendor Relations, Software Asset..., Enterprise Software, SaaS, Software Licensing..., Software License..., Channel, Microsoft Certified..., Cloud Computing, Customer Service, Business Development, Software Industry, Contract Negotiation, Strategic Partnerships, Professional Services, Sales Process, CRM, Managed Services, Direct Sales, Business Alliances, Product Marketing, Go-to-market Strategy, Cross-functional Team..., Demand Generation, Selling, Virtualization, Sales Enablement, Lead Generation, Outsourcing, Multi-channel Marketing, Sales Operations, Sales

Education
Texas Tech University   1992 — 1996
BBA, Business & Marketing

Experience
Chiron Enterprises Inc. (dba Foster Federal)   October 2008 - Present
Computer Sciences Corporation  2005 - 2008
Raytheon  December 2004 - April 2005
CompuCom Systems Inc.  December 2000 - December 2004
Lockheed Martin  November 1983 - April 2000

Skills
Proposal Writing, Business Development, Government, Government Contracting, Program Management, Consulting, Management, Marketing, RFP, Publishing, Security, Process Improvement, Strategic Planning, Military, Defense, Project Planning, Strategy, Solution Development, Security Clearance, Integration, Requirements Analysis, Outsourcing, Information Technology, Project Management, Leadership, DoD, Software Documentation, Facilitation, Technical Writing, Executive Management, Cross-functional Team..., Training, Vendor Management, Consulting Services, Workshop Facilitation, Aerospace, Analysis, Team Building, Team Leadership, Business Process..., Resource Management, CRM, Solution Development..., Facilitators, Management Consulting, Change Management, Professional Services, Risk Management

Education
Texas Christian University
BA, Journalism

Experience
Prosperoware  June 2013 - Present
CompuCom Systems, Inc   August 2012 - June 2013
Best Buy  June 2007 - June 2012
PRI Industries   November 2004 - August 2005

Skills
Computer Hardware, Desktop Computers, Laptops, Troubleshooting, Wireless Networking, Windows Vista, Microsoft Office, Computer Repair, Operating Systems, People Skills, Remote Desktop, Microsoft Word, Firefox, iTunes, Help Desk Support, Wireless Routers, Software, Mobile Devices, Motherboards, Network Cards, Desktop Support..., Customer Service, Service Desk, Workspace, prosperoware Milan, Microsoft SQL Server, microsoft sharepoint, Microsoft Azure, SharePoint

Education
Illinois Institute of Technology   2012 — 2013
Bachelor, Information Technology & Management

College of DuPage   2008 — 2011
Associate, Applied Science

Experience
CompuCom Systems Inc  August 2008 - Present
CompuCom  2008 - Present
Compucom f/k/a Getronics   2008 - Present
CompuCom Systems, Inc.   2008 - Present
Getronics  January 1998 - August 2008

Skills
Process Improvement, IT Outsourcing, Outsourcing, Program Management, Vendor Management, ITIL, Change Management, IT Service Management, IT Management, Service Delivery, IT Strategy, Cloud Computing

Education
Bentley College   1978 — 1980
Master of Arts (MA), Finance, General

Merrimack College   1972 — 1976
Accounting

Experience
CompuCom Systems, Inc   Sr Vice PresidentDocucorp2000 - 2005
BancTec  1997 - 1998
Keystone Information Systems  1984 - 1986

Skills
Channel, SaaS, Cloud Computing, Enterprise Software, Professional Services, Process Improvement, Solution Selling, Strategic Partnerships, IT Strategy, Channel Partners, Account Management, Outsourcing, Business Development, Business Alliances, Strategy, Sales, Managed Services, Salesforce.com, Vendor Management, Virtualization, Leadership, IT Service Management, Management, Data Center, Strategic Planning, New Business Development, Disaster Recovery, IT Outsourcing, Sales Process

Education
Temple University   1976 — 1980

LaSalle College High School   1972 — 1976

Temple University

Experience
Compucom Systems Inc.  January 2007 - Present
Revacomp Inc   2004 - 2006
Hewlett-Packard  1997 - 2004

Skills
Computer Hardware, If it is mechanical, I..., Windows 7, Windows XP, BIOS Updates, Microsoft Office, Computer Hardware..., Servers, Software Installation, Hardware

Education
Los Angeles City College   1990 — 1994
Associate's Degree, Electrical, Electronic and Communications Engineering Technology/Technician

Experience
Unify  April 2013 - October 2014
Abovenet, Inc  February 2011 - July 2012
Compucom Systems, Inc   April 2010 - November 2010
Nortel Networks  July 2006 - August 2009
New Horizons Computer Learning Center  April 2005 - May 2006
NTT/Verio  January 2004 - December 2004
Chromium Corporation  August 1998 - December 2003
MCI Telecommunications  December 1994 - July 1998

Skills
ITIL, RFP, IP, Sales, Cold Calling, Pre-sales, Sales Operations, Salesforce.com, Account Management

Education
University of Houston   1987 — 1991
of Humanities and Fine Arts, BA, Journalism; public relations and advertising, 3.5

Richland Community College   1995 — 1996
Computer Applications, Microsoft Windows

Experience
CompuCom Systems Inc.  1998 - Present
CompuCom  May 1996 - Present

Skills
Laptops, Integration, Windows Server, Servers, Active Directory, ITIL, Windows 7, A+ Certified, Cisco Technologies, Management, System Deployment, Troubleshooting, VMware

Education
California State Polytechnic University-Pomona   1968 — 1971
Bachelor of Science (BS), Microbiology, General

Experience
OneSource Virtual  August 2013 - Present
Resourcing Edge, Inc   October 2012 - August 2013
OneSource Virtual  August 2010 - October 2012
Igoe Benefits Administrative Services   April 2009 - August 2010
North Dallas Bank & Trust Co  September 2007 - April 2009
CompuCom Systems, Inc   September 2005 - September 2007

Skills
Benefits Administration, Employee Benefits, COBRA, Human Resources, Payroll, Open Enrollment, Customer Service, PeopleSoft, Onboarding, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook

Education
Hawaii Pacific University
Bachelors of Arts, Human Resources Development

Experience
Hewlett-Packard  January 2015 - Present
SavaSeniorCare Administrative Services LLC  December 2014 - January 2015
Lincoln Properties, Wells Fargo, CompuCom Systems, Inc.   January 2013 - November 2014
CompuCom Systems Inc.  July 2014 - September 2014
Sodexo  September 2012 - August 2013
Quality Trailer, Heritage Highland FMS, Think Finance, CheckPoint, Pier1 Imports   February 2010 - September 2012
Tandy Leather Factory  August 2007 - May 2008

Skills
Microsoft Office, Customer Service, Windows, HTML, Strategic Planning, Information Technology, Operating Systems, Technical Support, Windows 7, Microsoft Excel, Microsoft Word, PowerPoint, English, Outlook, VMware, Service-now.com, Active Directory, Windows Server, Cisco IOS, SCCM

Education
Jarvis Christian College   1998 — 2004
Bachelor of Science (BS), Computer and Information Sciences and Support Services

ITT Technical Institute-Arlington

Experience
CompuCom Systems Inc.  2009 - 2009
Getronics USA Inc   2000 - 2009
Blue Cross and Blue Shield of Massachusetts  January 1996 - January 1997
Blue Cross and Blue Shield of Massachusetts  1987 - 1997
Blue Cross and Blue Shield of Massachusetts  January 1987 - January 1996
Long's Jewelers  1982 - 1987

Education
Northern Essex Community College   2009 — 2009
Purchasing

Boston University Corporate Education Center   1997 — 1997
Microsoft NT/SQL Server Administration Certificate Program

University of Massachusetts Boston   1981 — 1982
Management

Boston State College   1977 — 1981
BS, Management

Boston State College
BS degree, Management

Experience
Injured Workers Pharmacy  February 2012 - Present
COMPUCOM SYSTEMS INC  August 2008 - December 2009
CompuCom Headquarters   January 2008 - December 2009
CompuCom  September 1983 - December 2009
Wang Global in   September 1983 - August 2008
WANG GLOBAL  September 1983 - August 2008
WANG LABORATORIES  September 1983 - August 2008

Skills
SAP, Excel, General Ledger, Accounting, Access, Outlook, Microsoft Excel

Education
LAWRENCE HIGH SCHOOL

Northern Essex Community College

University of Massachusetts Lowell
Mathematics

University of Massachusetts Lowell
Mathematics Major

Experience
VCE  June 2015 - Present
VCE, the Virtual Computing Environment Company  January 2013 - May 2015
VCE  September 2011 - December 2012
Milestone Technologies @ Cisco Systems   October 2010 - October 2011
CompuCom Systems, Inc   March 2007 - October 2010
CompuCom Systems, Inc   July 2000 - January 2007
Teitelbaum and Associates, Inc   April 2000 - February 2005

Skills
Cisco Technologies, CCNA, Servers, Data Center, Technical Support, VMware, WAN, Help Desk Support, Troubleshooting, Cloud Computing, Routing, SAN, Testing, Active Directory, CCNP, Software Installation, Cluster, Cisco IOS, System Deployment, VPN, Cisco UCS, vSphere, Networking, VMware ESX, Disaster Recovery, QoS, Switches, Routers, Network Engineering, Storage, Windows Server, TCP/IP, DNS, Microsoft Certified..., LAN-WAN, Software Documentation, XP, Cisco Nexus, Firewalls, Virtualization, Wireless, Hardware, Network Security, VMware Infrastructure, Network Administration, Infrastructure, Windows

Education
Collin County Community College   2009 — 2012

Collin College
AAS, Computer Information Systems

Garland High School

Richland Community College
Computer Science

Experience
Puget Sound Energy  October 2011 - Present
Puget Sound Energy  January 1999 - October 2011
CompuCom Systems, Inc   January 1997 - January 1999
Cerplex Group, Inc   January 1993 - January 1997

Skills
MPLS, BGP, MPLS VPN, DCI-v2/3 (Data Center..., Nexus 7000/5000/2000's, Qos, Data Center, IP services, Cisco Routers, Cisco Technologies, Riverbed, Network Design, IP, QoS, Security, Firewalls, TCP/IP, ITIL, IT Operations, Cisco Certified, Routing Protocols, System Deployment, Network Engineering, Troubleshooting, Network Architecture, WAN, Networking, VoIP, Network Administration, Routers, Ethernet, Routing, VPN, LAN-WAN, Network Security, Switches, Cisco IOS, NERC, Disaster Recovery, VMware, Integration, Active Directory, Checkpoint, Servers, Information Security

Education
Cleveland Institute of Electronics   1994 — 1996
Diploma 1996, Electrical and Electronics Engineering

Southern Illinois University, Carbondale   1986 — 1988
B.S., Aviation

Community College of the Air Force, U.S Air ForceNational   1984 — 1986
Applied Sciences, Associates of Arts, Aircraft Armament Systems Technology

Experience
Time Warner Cable  2011 - Present
CompuCom Systems Inc.  March 2010 - March 2014
MMN & Associates   January 2007 - March 2010

Skills
A+ Certified, CCNA, Windows 7, Security, Network Security, Network Administration, Computer Security

Education
Seneca College of Applied Arts and Technology   1999 — 2002
Bachelor of Science, Computer Engineering

Experience
Compucom Systems, Inc   September 1999 - Present
Best Buy  September 1998 - September 1999
Tek Systems/BancTec Services   January 1998 - January 1998

Skills
Desktop Support, Printers, Workstations, Software Installation, Windows 7, Peripherals, XP, Antivirus, Laptops, Norton Ghost, Computer Hardware, Computer Repair, HP, Troubleshooting, Hardware, TCP/IP, Deployment, Network+, Network Administration, Desktop Administration, Desktop Environment, System Migration, Projects, Technical Support, SCCM, CompTIA Network+..., CompTIA A+ Certification, Windows XP, CompTIA A+, Operating Systems, Networking, Servers, Windows, Desktop Computers, Active Directory

Education
Macomb Community College   1992 — 1995
Associate of Applied Science, Electronic Communication Service: Computer Communications

Experience
ResponsiveEd  December 2012 - Present
MedAssets  April 2012 - November 2012
DDI Global Inc   November 2011 - March 2012
Southlake Carroll ISD  September 2009 - November 2011
Brinks Inc.  November 2007 - March 2009
ACS  May 2005 - November 2007
GameStop  November 2004 - April 2005
General Aluminum Corporation   September 2000 - November 2003
Compucom Systems Inc  1997 - 2000

Skills
Active Directory, Microsoft Exchange, Servers, VMware ESX, Data Center, Networking, Infrastructure, Windows Server, Windows 7, Disaster Recovery, Windows XP, Virtualization

Education
The University of Texas at Dallas   1994 — 1996
Master of Science, Management Information systems

Texas Tech University   1988 — 1992
Bachelors of Business Administration, Business Management

Plano Seniro High School   1985 — 1987
High School Diploma, Basic, 12

Experience
Wakefern Food Corp.  January 2015 - Present
ShopRite of Yardley   August 2014 - January 2015
First Federal of Bucks County  July 2014 - January 2015
Compucom Systems Inc  May 1996 - August 2013
Prudential Insurance  August 1985 - May 1996

Skills
ITIL, Integration, IT Service Management, IT Management, Servers, Data Center, Troubleshooting, Windows XP, IT Operations, Virtualization, DNS, System Deployment, Service Delivery, Hardware, Technical Support, Vendor Management

Education
Villanova University   2005 — 2006
Master Certification in Business Analysis, IT

Bucks County Community College   1984 — 1985
Accounting

Experience
Zones, Inc.   2015 - Present
CompuCom Systems Inc  2007 - 2015
CompuCom  2005 - 2007
Electronic Data Systems  1997 - 1999
Electronic Data Systems  1992 - 1996
Electronic Data Systems  1988 - 1992
Electronic Data Systems  1986 - 1988
Electronic Data Systems  1984 - 1986

Skills
Vendor Management, Program Management, Professional Services, Process Improvement, IT Strategy, Solution Selling, Management Consulting, Outsourcing, Business Process..., Business Analysis, Integration, IT Service Management, Business Process, Strategy, Cross-functional Team..., Pre-sales, PMO, PMP, Operations Management, Facilitation, Enterprise Solution..., Organizational..., CRM, Contractual Agreements

Education
Louisiana Tech University
Bachelor of Science (BS), Industrial Engineering