DecisionOne Company
Industry: IT service management company
DescriptionHeadquarters: Pennsylvania, United States Founded: 1958 Parent organization: D1 Holdings, LLC
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DecisionOne Employees
DecisionOne June 2014 - Present
HR inTune June 2014 - Present
Juno Search Partners May 2013 - June 2014
Preferred Sands January 2011 - May 2013
QUAD656 September 2009 - January 2011
Michael Page April 2008 - September 2009
Skills
Continuous Improvement, Talent Management, Talent Acquisition, Interviews, Recruiting, College Recruiting, Contract Recruitment, Sourcing, Change Management, Business Development, Technical Recruiting, New Business Development, Permanent Placement, Onboarding, Applicant Tracking..., Project Management, Human Resources, Internet Recruiting, Process Improvement, Executive Search, Employee Relations, Team Building, Employee Engagement, Leadership, Management, Strategic Planning, Mining, Employee Benefits, Negotiation, Account Management, Business Strategy, Strategic Sourcing, Contract Negotiation
Education
University of Central Florida
Bachelors
Renaissance Strategic Advisors January 2015 - Present
Proxy Technologies Inc. November 2012 - Present
United States Geospatial Intelligence Foundation (USGIF) June 2011 - Present
DecisionOne August 2010 - April 2015
The Horizon Strategies Group, LLC. October 2010 - January 2015
Center for Strategic Space Studies July 2010 - January 2015
National Commission on R&D Investment in the IC February 2012 - June 2012
Center for Strategic and International Studies November 2009 - July 2010
OSD AT&L August 2007 - June 2009
U.S. House of Representatives April 2004 - August 2007
Skills
Security Clearance, National Security, DoD, Defense, Intelligence Analysis, Military, Acquisition Integration, Military Operations, Systems Engineering, Government, Peer Mentoring, Proposal Writing, Program Management, Requirements Analysis, Intelligence, Situational Leadership, Foreign Policy, Homeland Security, Information Assurance, Emergency Management, C4ISR, International Relations, Federal Government, Air Force, Top Secret, Security, Remote Sensing, Tactics, Command, Engineering Management, Policy Analysis, Satellite Communications, Policy, Defence, Operational Planning, Crisis Management, Strategic Planning, Navy, Electronic Warfare, Earned Value Management, Leadership, Government Contracting, Space Systems, Satellite, Radar, Aerospace, Army, Counterterrorism, Organizational..., Requirements Management
Education
JMIC 2002 — 2003
MS, Strat Intel/Middle East Affairs
United States Air Force Academy 1989 — 1993
BS, Physics
NRC National Response Corporation October 2014 - Present
Emerald Alaska January 2006 - October 2014
DecisionOne November 2004 - August 2005
Skills
Information Technology, Project Management, Networking, Hardware, Management, ITIL, Program Management, System Administration, Software Documentation, Microsoft Office, IT Service Management
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Information Systems Security
University of Phoenix 2009 — 2011
Associate's degree, Information Technology Networking
DLZ Corporation January 2014 - Present
PetSmart September 2012 - November 2013
Healthy Image Fitness Products September 2011 - June 2012
DecisionOne September 2010 - 2011
Giant Eagle August 2006 - January 2010
SAWMILL ATHLETIC CLUB, INC April 2004 - May 2006
Skills
Talent Acquisition, Employee Relations, Human Resources, Recruiting, Interviews, Applicant Tracking..., HR Policies, Screening, New Hire Orientations, Workforce Planning, Performance Management, Employee Benefits, Onboarding, FMLA, Payroll, Training, Coaching, Leadership Development, Conflict Resolution, Benefits Administration, Hiring, Personnel Management, Employment Law, College Recruiting, Talent Management, Management, Performance Appraisal, Sourcing, Leadership, Training and Development, HR Metrics
Education
The Ohio State University - The Max M. Fisher College of Business
Bachelor of Science, Business Administration; Accounting
DecisionOne July 2015 - Present
Puma Energy June 2011 - July 2015
Pepsi Cola PR Bottling September 1997 - April 2011
Moore Business Forms June 1994 - September 1997
Skills
SAP R/3, Roadshow, Citrix, Cisco IOS, HP Proliant, APC, Veritas, PGP, AS400 Administration, Navision, Puredisk, Avaya, Windows Server, Intermec, Canon, Xerox Printers, Google Apps, Microsoft Exchange, Active Directory, Change Control, Service Desk Management, ADP Payroll, Blackberry, iPhone Support, Sniffer, Novell Netware, Visual Basic, InfinityQS, MP2, MP9, WSUS, Secure CRT, Lexmark Printers, Dell Computers, LENOVO, DVR, Polycom Video..., Tandberg, Fujitsu Scanners, HP Optical Jukebox, FM200, Liebert, DEC Alpha, Margin Minder, McAfee, ESET, Sophos, Ghost Imaging, Fortinet, Checkpoint
Education
Universidad del Turabo 1989 — 1995
Bachelor of Business Administration (B.B.A.), Information Systems
Miguel Melendez Munoz
Kum & Go May 2005 - Present
DecisionOne March 2004 - May 2005
Git-n-Go Inc December 2000 - February 2004
Skills
Store Management, Store Operations, Payroll, Accounting, Retail, Loss Prevention, Retail Sales, Performance Management, Food & Beverage, Merchandising, Visual Merchandising, Cash Management, Cashiering, Inventory Management, Inventory Control, Training, Schedules, Profit, P&L, Customer Service, Food Service, Vendor Management, Green, LEED Accredited, Recycling, Sales, Team Building, Coaching, Hiring, Budgets, Public Speaking, Strategic Planning, Management, Customer Satisfaction, Leadership, Time Management, Microsoft Office, Team Leadership, P, Sales Management, Marketing, Forecasting, Process Improvement, Employee Training, Operations Management
Education
University of Phoenix 2009 — 2011
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, ongoing
Tulsa Community College 1996 — 1997
Basic, Business Administration and Management, General
Ebates March 2014 - Present
Acxiom April 2012 - March 2014
Acxiom Brasil August 2011 - April 2012
Kenshoo September 2009 - August 2011
Acxiom July 2008 - September 2009
Acxiom March 2007 - June 2008
Digital Impact 2003 - 2006
Hachette Filipacchi Media 2001 - 2002
EDS Group 2000 - 2001
DecisionOne 1997 - 1999
Skills
SEM, Multi-channel Marketing, Online Marketing, Digital Strategy, Account Management, Social Marketing, Digital Marketing, Email Marketing, Online Advertising, Project Management, Marketing, CRM, Business Development, Customer Acquisition, Analytics, Enterprise Software, Lead Generation, Management, Integrated Marketing, Interactive Marketing, Social Media Marketing, Marketing Strategy, Strategy, E-commerce, Social Media, Mobile Marketing, Web Marketing, Leadership, PPC, Web Analytics
Education
The Ohio State University 1994 — 1995
M.A., Graduate School of Management
University of Oregon 1990 — 1994
B.S., Journalism and Communication
sir francis drake
sir francis drake
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2012 - Present
Amtrak November 2010 - April 2012
Verizon Wireless January 2008 - July 2008
DecisionOne March 2006 - February 2008
Sears Holdings Corporation June 1974 - April 2005
Skills
SQL, Microsoft Office 2007, Web Design, Operating Systems, Java programing, Network &..., Supervision & Leadership, Microsoft Word, Customer Service, Java, Leadership, Laptops, Lotus Notes, MS Project, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Project Management, Access, Databases, Microsoft SQL Server, Team Leadership, Training, Troubleshooting, Visio, Visual Basic, Windows 7, Windows Server, Call Centers, HTML, Help Desk Support, IT Service Management, Inventory Management, Computer Hardware, Sales, SharePoint, Software Documentation, Strategic Planning, Team Building, Teamwork
Education
University of PHoenix 2012 — 2014
Master's degree, Master of Inforomation Systems
University of Phoenix 2009 — 2011
Bachelor's of Science, Information Technology Business System Analysis
University of Phoenix 2006 — 2008
Associate of Art, Information Technology
Beaullieu & Associates, Inc. January 2007 - Present
HDI San Antonio January 2006 - Present
Argus Connection, Inc. February 1999 - December 2006
DecisionOne May 1991 - January 1999
Syntrex, (Lanier BSD, Harris CSD) October 1977 - May 1991
Skills
IT Service Management, ITIL, IT Management, Program Management, Process Improvement, Integration, Information Technology, Incident Management, Service Delivery, Project Management, Management, Account Management, New Business Development, Service Management, Help Desk Support, Vendor Management, Data Center, Operating Systems, Network Administration, Computer Security, Outsourcing, Disaster Recovery, Start-ups, Technology..., IT Operations, Infrastructure, Networking, Leadership
Education
University of Houston 1975 — 1977
Bachelor's degree, Electronics Engineering Technology
Sea Launch June 2012 - Present
CareFusion April 2010 - May 2012
Boeing February 2004 - April 2010
AEG April 2001 - February 2004
DecisionOne April 1999 - April 2001
CSC April 1996 - March 1999
The Aerospace Corporation June 1987 - March 1996
Skills
Program Management, Vendor Management, Integration, Process Improvement, Management, Leadership, IT Strategy, Information Technology, Enterprise Architecture, IT Management, Cross-functional Team..., Change Management, Risk Assessment, Networking, Requirements Analysis, IT Governance, Project Management, Managing IT..., ITAR, IT Financial Management, IT Service Management, IT Security Best..., Cloud Computing, IT Outsourcing, Disaster Recovery
Education
University of Phoenix 1993 — 1995
Bachelor's degree, Business Administration and Management, General
American Airlines January 2015 - Present
DecisionOne February 2007 - Present
DecisionOne 1998 - 2008
eLead Corporation 2006 - 2007
DecisionOne May 1998 - January 2005
Xerox 1989 - 1998
Skills
Solution Architecture, Event Management, Customer Satisfaction, Process Improvement, Process Simulation, SaaS, Solution Selling, Data Center, Business Development, HP, Project Management, Sales, Integration, Team Leadership, Call Centers, New Business Development, Contract Negotiation, Pre-sales, Salesforce.com, Training, Professional Services, Sales Operations, Telecommunications, Cloud Computing, Outsourcing, Cross-functional Team..., Enterprise Software, Strategic Partnerships, CRM, Program Management, Product Management, Go-to-market Strategy
Education
University of Phoenix 2004 — 2007
Computer Task Group January 2008 - Present
IBM January 2005 - January 2008
Anspire Recruiting and Consulting June 2004 - January 2005
DecisionOne May 2003 - May 2004
CDI Staffing January 2002 - January 2003
WCG Inc. January 2000 - January 2002
BP Amoco January 1991 - January 2000
Skills
Technical Support, Help Desk Support, Security, Windows, Operating Systems, Software Installation, IT Service Management, Service Delivery, Incident Management, Troubleshooting, Service Desk, DNS, VPN, Virtualization, Access, Network Administration, Testing, Laptops, TCP/IP, Service Management, Lotus Notes, Process Improvement
Education
University of Phoenix 2002 — 2004
Bachelor of Science (BS), Information Technology
Oklahoma Junior College 1990 — 1992
Associate of Science (AS), Computer Science
InSource Technology Solutions October 2012 - Present
Tech Impact July 2014 - Present
sellingtothecio.com April 2013 - Present
Anexinet October 2008 - October 2012
Sun Microsystems/ Oracle March 1996 - October 2008
DecisionOne 1995 - 1996
Computerware 1994 - 1995
Skills
Account Management, Direct Sales, Strategic Partnerships, Solution Selling, New Business Development, Information Technology, Cloud Computing, Management, Selling, IT Service Management, CRM, SaaS, Strategy, Storage, Professional Services, Channel, Salesforce.com, Business Development, Data Center, Disaster Recovery, Outsourcing, Integration, Telecommunications, Managed Services, Business Intelligence, Vendor Management, Pre-sales, IT Strategy, Virtualization, Project Management, Governance, Sales
Education
Temple University 1988 — 1993
Bachelor of Arts (B.A.)
Oldcastle Materials May 2015 - Present
Oldcastle Materials January 2009 - May 2015
Ingersoll-Rand June 2008 - December 2008
Food Lion December 2007 - February 2008
Blue Cross Blue Shield of South Carolina September 2007 - November 2007
TMA Systems July 2005 - August 2007
DecisionOne June 2000 - July 2005
Creative Labs October 1999 - June 2000
Skills
XP, Servers, Citrix, Desktop Support, Laptops, Active Directory, Help Desk Support, Troubleshooting, Windows 7, Technical Support, Windows Server, Windows, Computer Hardware, Blackberry Enterprise..., Disaster Recovery, VMware, VPN, Microsoft Exchange, Software Installation, Blackberry, DNS, Operating Systems, DHCP, Hardware, Network Security, Printers, Network Administration, Wireless Networking, Firewalls, Group Policy, TCP/IP, Remote Desktop, Information Technology, Networking, SharePoint, Norton Ghost, IT Management, Virtualization, Visio, Routers, Software Documentation, WAN, Windows Vista, System Administration, Windows XP
Education
University of Phoenix 2001 — 2003
Bachelor of Science (BS), Information Technology, 3.85
Collinsville High School 1990 — 1994
High School
Ascension Information Services April 2015 - Present
DecisionOne January 2015 - April 2015
InSource, Inc. July 2014 - January 2015
Dell November 2010 - February 2014
TechTeam Global February 2002 - November 2010
Skills
CompTIA A+ Certification, DHCP, VPN, XP, VMware, Wireless, Windows Server, IT Service Management, Remote Desktop, Computer Hardware, Technical Support, Troubleshooting, Active Directory, System Deployment, Help Desk Support, Laptops, Servers, Hardware, Printers, Microsoft Exchange, Windows 7, Software Installation, Disaster Recovery, Visio, BMC Remedy, System Administration, Operating Systems, Virtualization, Networking, ITIL, Dell Computers, DNS, Network Administration
Education
University of Michigan 2011 — 2016
Bachelor’s Degree, General Studies
Wayne County Community College District 2003 — 2011
Associate of Applied Sciences (A.A.S.), Computer and Information Systems Security/Information Assurance
Ingram Micro April 2014 - Present
MediaSales Plus February 2014 - March 2014
Advance2000 September 2010 - December 2013
Media Sales Plus, Inc. (formerly Classifieds Plus) September 2003 - September 2010
Hub Group 2000 - 2003
DecisionOne May 1998 - April 1999
Skills
Wireless, Cloud Computing, Virtualization, Telephony, Strategic Partnerships, Solution Selling, Business Development, Leadership, Management, Managed Services, Professional Services, VoIP, Telecommunications, Information Technology, Call Centers, IT Outsourcing, Salesforce.com, Innovation Management, Data Center, Marketing, Unified Communications, Vendor Management, Channel Partners, Sales, Account Management, Team Leadership, Sales Process, Direct Sales, Enterprise Software, CRM, Selling, Go-to-market Strategy, Sales Management, New Business Development
Education
State University of New York at Buffalo 1990 — 1993
Bachelor of Arts (BA), Communication, General
State University of New York College at Oneonta 1988 — 1990
Communications, General
DecisionOne May 1998 - Present
Alice ISD August 1997 - December 1997
Koch Industries February 1996 - August 1997
Skills
Micro Desktop/Laptop..., Intel Based Servers, Data Center Setup/Rack..., Printer Hardware (all..., Small Business Turn-Key..., Windows Based Software, Windows Operating..., Power Systems, Network..., Media Systems, Troubleshooting, Data Center, Servers, Computer Repair, Hardware, Windows, Networking, HP, IT Management, Information Technology, Management, Technical Support
Education
Texas A&M University-Kingsville 1986 — 1995
Bachelor of Business Administration (BBA), Computer Information Systems
iVision November 2011 - Present
Mount Pisgah November 2004 - November 2011
Avalon Enterprise Network Consulting, Inc March 2001 - November 2004
Keller Graduate School of Management September 2003 - February 2004
Gerber Scientific, Inc. July 1998 - March 2001
Command Systems Inc. February 1997 - July 1998
DecisionOne January 1996 - February 1997
Connecticut Mutual Life February 1987 - January 1996
Skills
Project Management, PMP, Team Leadership, Disaster Recovery, SharePoint, Change Management, IT Strategy, Business Analysis, Microsoft Exchange, Data Center, Enterprise Software, Business Process..., SDLC, IT Management, Leadership, Program Management, Cloud Computing, Strategic Planning, Management, Information Technology, Business Intelligence, Process Improvement, Enterprise Architecture, IT Operations, Integration, Vendor Management
Education
Western New England College 2000 — 2001
MBA, Business Administration
University of Hartford 1980 — 1984
BS, Mechanical Engineering
NextGen Healthcare August 2012 - Present
DecisionOne October 2009 - August 2012
AllscriptsMisys Healthcare March 1989 - October 2009
Skills
Customer Relations, Client Relationship..., Solutions Development, Strategic Leadership, Customer Service, Customer Focus, IT Service Management, Program Management, Account Management, Healthcare IT, IT Management, Solution Development, Management, Healthcare Information..., CRM, Disaster Recovery, Leadership, Business Development, Project Management, Professional Services, Process Improvement, Pre-sales, Vendor Management, SaaS, Cross-functional Team..., Sales, Customer Satisfaction, Strategy, Integration, Managed Services, Change Management, Enterprise Software, Six Sigma, Solution Selling
Education
University of Connecticut 2007 — 2008
Certificate, Healthcare Information Technology
ITT Technical Institute 1986 — 1988
AAEE, Electrical Engineering Technology
Texas State University 1984 — 1986
Industrial Technology
Carpathia Hosting, Inc. May 2014 - Present
Verizon Terremark August 2012 - April 2014
VCE January 2011 - July 2012
Oracle Corporation May 2000 - January 2011
Sun Microsystems May 2000 - January 2010
GE Capital IT Solutions 1996 - 1997
DecisionOne 1994 - 1996
Skills
Cloud Computing, Solution Selling, Data Center, Managed Services, Professional Services, Virtualization, Account Management, VMware, New Business Development, Cisco Technologies, Complex Sales, Storage, Operations Management, Storage Area Networks, Selling, Sales Presentations, VDI, Enterprise Software, Security, Business Alliances, Computer Hardware, Private Cloud, Consultative Sales..., Contract Negotiation, B2B, Converged Communications, Oracle Enterprise..., Strategic Alliances, Manged Hosting, Strategic Planning, Public Speaking, Virtual Computing, Hybrid Cloud, OEM, OEM Management, Public Sector, Federal Government, SaaS
Education
University of Notre Dame
Bachelor of Business Administration (BBA), Finance
Breitling USA May 2014 - Present
DecisionOne August 2012 - May 2014
Seccuro Group, LLC June 2011 - March 2012
InfiNet Solutions November 2010 - June 2011
Think Network Technologies 2006 - 2010
Warren Systems Group June 2004 - June 2006
Skills
Active Directory, Virtualization
Education
University of Nebraska-Lincoln 1995 — 1999
Bachelor in Finance, Finance, Economics
DecisionOne November 1990 - Present
Skills
PowerPoint, Troubleshooting, Microsoft Excel, Leadership, Public Relations, Creative Writing, Public Speaking, Microsoft Word, Windows 7, Project Management, Editing, Data Center, Microsoft Office, Research, Customer Service, Teaching, Program Management, Data Entry, Team Building, Outlook, Windows, Software Documentation, Leadership Development, System Administration, Strategic Planning, Computer Hardware
Education
University of Phoenix 1994 — 1996
Bachelor of Science in Information Technology, Information Technology, 3.58 GPA
Fujitsu America, Inc August 2008 - Present
DecisionOne September 2007 - August 2008
Datagate September 2006 - August 2007
Oaryoo 1999 - 1999
Education
University of San Carlos 1989 — 1994
BSECE
Alexander Open Systems January 2011 - Present
Supreme Court of Oklahoma May 2005 - December 2010
Syniverse Technologies 2009 - 2010
DecisionOne April 2001 - April 2005
Skills
Information Technology, Team Building, Customer Satisfaction, Business Analysis, Project Management, Business Intelligence, Change Management, IT Management, Program Management, SharePoint, Project Planning, Software Project..., Strategic Planning, Business Strategy, Team Leadership, Budgets, Software Documentation, Requirements Analysis, System Administration, MS Project, PMBOK, Management, PMI, E-commerce, Cross-functional Team..., PMI Trained, PMP
Education
Oklahoma Christian 2008 — 2009
MBA, International Management and Finance
University of Phoenix 2001 — 2005
BSIT, Information Technology
Hospital Hill
Lenana
Victory Energy Operations, LLC May 2014 - Present
Alorica December 2005 - April 2014
DecisionOne May 2002 - December 2005
Electronic Data Systems April 2001 - May 2002
DecisionOne June 1998 - April 2001
DecisionOne May 1997 - June 1998
bcgi November 1996 - May 1997
F.C.I. Logistics August 1996 - November 1996
Memorex Telex January 1995 - June 1996
Skills
Servers, Active Directory, Group Policy, Linux, Windows 7, XP, Windows Server, Technical Support, System Administration, Software Deployment, Troubleshooting, Software Installation, Computer Hardware, Hardware, Networking, DHCP, DNS, Avaya, ACD, Integration, Network Security, Network Administration, Call Centers, Help Desk Support, VoIP, Operating Systems, Disaster Recovery, Microsoft Exchange, Laptops, Data Center, IT Service Management, SharePoint, VPN, BMC Remedy, TCP/IP, Outsourcing, LAN-WAN, Workforce Management, VMware, Software Development, Testing, Citrix, Dell Computers, Routers, Printers, Switches, Cisco Technologies, Software Documentation, Drupal, Altiris Deployment...
Education
Tulsa Community College 1989 — 1995
Engineering
Dell July 2013 - Present
Guld Services April 2008 - Present
Depuy Synthes June 2013 - July 2013
Vanguard April 2013 - June 2013
Genesis HealthCare March 2013 - April 2013
DecisionOne October 2012 - January 2013
IT Edge, Inc April 2011 - October 2012
Excel Micro May 2010 - February 2011
Circuit City September 2006 - August 2008
Skills
Troubleshooting, Application..., Requirements Gathering, Servers, SCCM 2012, Windows 8.1, Application Deployment, Active Directory, Virtualization, Windows Server, Group Policy, System Deployment, Project Coordination, Domain Controller, Project Management, System Center Products, Application..., Requirements Analysis, Windows Server 2012, Data Analysis, Integration, Email Encryption, Email Security, Computer Hardware, Email Archiving, Computer Repair, JavaScript, HTML, Hardware, Apache, Documentation, Technical Support, Email Solutions, Network Security, Computer Hardware..., Software Installation, Computer Maintenance, Web Servers, Server Management, Server Administration, Viruses, Windows 7, Microsoft Exchange, Operating Systems, Networking, Network Administration, DNS, Help Desk Support
Education
Western Governors University 2015 — 2015
Bachelor's Degree, Network and System Administration/Administrator
University of Phoenix 2013 — 2014
Bachelor's Degree, Computer Software Engineering
University of Phoenix 2011 — 2013
Associate of Arts, Information Technology/Programming
DecisionOne
Skills
Troubleshooting, BMC Remedy, IT Service Management, Data Center, Help Desk Support, ITIL, Vendor Management, Team Leadership, XP, Servers, Process Improvement, Technical Support, Disaster Recovery, Windows XP
Education
Temple University
Bachelor's degree, Radio TV and Film
Temple University
Bachelor’s Degree, Radio Tv and Film
Kellogg Company May 2000 - December 2012
DecisionOne March 1998 - April 2000
Xerox May 1993 - February 1998
h.h. gregg June 1989 - April 1993
Skills
Consumer Products, Trade Marketing, Direct Store Delivery, Shopper Marketing, Demand Planning, Grocery, Supply Chain, Customer Insight, Categorization, Sales Plan, Distributed Team..., Customer Marketing, Food Industry, Pricing, Demand Forecasting, Supply Chain..., P&L Management, Key Account Development, Distribution Center..., Warehousing, Procurement, Inventory Control, Management, Shipping, Transportation, Process Improvement, Process Scheduler, Leadership, Team Building, Customer Service, Microsoft Office, Inventory Management, Microsoft Excel, Budgets, Microsoft Word
Education
University of Phoenix 2010 — 2013
Bachelor of Science in Business(BSB), Concentration in Integrated Supply Chain and Operations Management, 3.43 GPA
Pendleton Heights High School 1981 — 1984
Dell February 2004 - Present
Bluecurrent May 2001 - February 2004
DecisionOne March 1995 - October 1999
Harris Corporation June 1986 - March 1995
Skills
Software Development, Virtualization, Information Technology, Cloud Computing, Enterprise Software, SaaS, Data Center, Integration, Vendor Management, Storage, Professional Services, Outsourcing, Security, Managed Services, IT Strategy, Business Intelligence, Product Management, Pre-sales, Service Delivery, Program Management
Education
University of North Texas
Bachelor of Science (B.S.), Computer Science
Maintech, Incorporated March 2014 - Present
Maintech, Incorporated 2005 - March 2014
Siemens 2002 - 2005
DecisionOne 2000 - 2002
Skills
CompTIA A+ Certification, Servers, Network + Certified, CompTIA, CompTIA Server +..., A Certified, CompTIA Security+..., Dell PowerEdge Servers, Troubleshooting, XP, Network Administration, Windows Server, BMC Remedy, Technical Support, Active Directory, Hardware, Windows 7, DHCP, Disaster Recovery, Blackberry Enterprise..., Information Technology, Networking, Printers, HP, Service Desk, Microsoft Exchange, Computer Hardware, A+ Certified, Software Installation, Laptops, Microsoft Certified..., Desktop Computers, HP Server Hardware, Help Desk Support, DNS, IBM iDataPlex Series, HP External Storage..., HP Proliant Series, HP SL160z and SL170z..., Brocade SilkWorm 4100..., Sun Enterprise Series, HP C-Class Chassis..., IBM Blade Servers HS..., Sunfire, IBM Blade Chassis, HP BL460c and BL680c..., Data Center, Hardware Support, System Deployment, Windows XP
Education
Technical Career Institutes 1998 — 2000
Coursework in computer engineering
New York Life Insurance Company June 2013 - Present
Oracle January 2010 - January 2013
Sun Microsystems July 2007 - January 2010
Sun Microsystems March 1999 - July 2007
DecisionOne 1994 - 1999
Skills
Solution Selling, Professional Services, Account Management, Storage, Direct Sales, Selling, Managed Services, New Business Development, Complex Sales, Customer-focused, Relationship Mgmt, Cross Functional Selling, Team-oriented, Contract Negotiation, Positive Can-do Attitude, Outsourcing, Sales Operations, Customer Relations, Customer Insight
Education
University of Scranton
Bachelor of Science (BS), Business Administration
University of Scranton
Bachelor's of Science, Business Administration
Commvault May 2015 - Present
Wohl Communications LLC March 2012 - Present
Hewlett-Packard 2011 - 2011
SAP March 1999 - December 2010
DecisionOne 1996 - 1999
DuPont / Remington Arms 1992 - 1996
Barron Associates 1990 - 1992
Radio Systems, Inc. 1987 - 1990
State of Delaware 1983 - 1987
Skills
Analyst Relations, Crisis Communications, Social Media, Strategic Communications, Media Relations, Corporate Communications, Public Affairs, Messaging, Strategy, Public Relations, Advertising, Internal Communications, Budgets, Public Speaking, Communication Training, Reputation Management, Speech Writing, Integrated Marketing, Leadership, Social Media Marketing, Crisis Management, Program Management, Management, Positioning, Marketing, Event Management, Industry Analyst..., Message Development, Enterprise Software, Spokesperson, Thought Leadership, Business Strategy, Product Launch, Strategic Partnerships, Marketing Communications, Investor Relations, Executive Management, Communications Planning, Corporate Social..., Executive-level..., Content Development, Demand Generation, B2B Marketing
Education
University of Delaware 1979 — 1984
Bachelors, Public Affairs
Avon Grove High School
Nexsan by Imation May 2015 - Present
Various Music Venus in town 1990 - 2014
Overland Storage June 2012 - July 2013
DecisionOne July 2003 - July 2011
HNC Software June 2001 - July 2003
Anacomp formerly Datagraphix February 2001 - August 2002
Anacomp formerly Datagraphix May 1999 - September 2000
Anacomp formerly Datagraphix March 1994 - October 1999
Anacomp formerly Datagraphix August 1982 - September 1994
Anacomp formerly Datagraphix August 1980 - September 1982
Skills
Technical Support, Hardware, Storage, Computer Hardware, SaaS, Enterprise Software, XP, Professional Services, VMware ESX, Data Center, Salesforce.com, SharePoint, Document Management, Account Management, Virtualization, Troubleshooting, Disaster Recovery, Cloud Computing, Active Directory, VMware, Security, Microsoft Exchange, Workstations, Windows Server, Networking, Servers, Storage Area Networks, NAS, HP, iSCSI, DNS, Storage Virtualization, SAN, Cisco Technologies, Enterprise Storage, DHCP, Brocade, Firewalls, Operating Systems, TCP/IP, Fibre Channel, Windows 7, Switches, Backup Solutions, RAID, Software Installation, Network Administration, System Administration, Routers, Telecommunications
Education
Vista Adult School 2013 — 2013
A+ Certification; Network +;
Universal Technical Institute of Arizona Inc 1979 — 1980
Associate's Degree, AA computer Science.
DecisionOne January 2010 - June 2013
Anacomp March 1987 - January 2010
Datagraphix 1974 - 1987
Skills
ISO9000:2000 Internal..., Telephony@work Job..., Enterprise Software, SaaS, Storage, CRM, Hardware, Solution Selling, Troubleshooting, Help Desk Support, Technical Support, Computer Hardware, NAS, Virtualization, Professional Services, SAN
Education
University of San Diego 1968 — 1972
BS, Physics
Comcast Cable, Technology & Product November 2013 - Present
Comcast Cable, National Engineering & Technical Operations April 2012 - Present
Comcast, National Engineering & Technical Operations August 2010 - April 2012
Philadelphia Human Resources Planning Society January 2010 - December 2011
Comcast April 2010 - August 2010
The O'Connor Group February 2010 - August 2010
The Professional Development Group October 2009 - February 2010
DecisionOne April 2008 - January 2009
AstraZeneca 2007 - 2008
AstraZeneca Pharmaceuticals 2007 - 2008
Skills
Project Management, Strategic Partnerships, Project Planning, Supply Chain, Process Management, Union Avoidance, Talent Management, Performance Management, Succession Planning, Employee Relations, Talent Acquisition, Employee Engagement, Workforce Planning, Change Management, Deferred Compensation, Organizational Design, Organizational..., Organizational..., Leadership Development, HRIS, Executive Coaching, Training, Human Resources, Recruiting, Personnel Management, Leadership, HR Policies, Labor Relations, Coaching, Management, Program Management, Process Improvement, Policy, Employee Benefits, Onboarding, Hiring, Cross-functional Team..., Conflict Resolution, Workshop Facilitation, Applicant Tracking..., College Recruiting, Interviews, HR Consulting, Benefits Administration, Career Development, Payroll, Temporary Placement, HR Transformation, Employer Branding, Career Counseling
Education
Temple University 1980 — 1983
BS, Communications
Lower Merion High School 1977 — 1979
Woof Hoof and Meow Pet Photography July 2013 - Present
Strategic Products and Services (SPS) November 2010 - Present
Spenser Communications May 2008 - February 2010
En Pointe Technologies December 2002 - February 2008
Computer Sciences Corporation November 1996 - November 2002
DecisionOne May 1996 - November 1996
Ilan Systems December 1995 - May 1996
Studebaker of California December 1992 - November 1995
Kensington Motors - Lotus and Avanti Dealership June 1991 - November 1992
Printing & Promotion Company January 1990 - April 1991
Skills
Project Management, Purchasing, Customer Service, Management, Telecommunications, Team Leadership, Vendor Management, Process Improvement, Negotiation, Team Building, CRM, IT Service Management, VoIP, Direct Sales, Analysis, Networking, Customer Satisfaction, Contract Management, Pre-sales, Service Delivery, Unified Communications, Sales, Managed Services, Solution Selling, Cisco Technologies, Cross-functional Team..., Cloud Computing, Professional Services, Product Management, PMP, Wireless, Integration, Data Center, Program Management, Enterprise Software, SaaS, SDLC
Education
University of California, Irvine 2000 — 2001
Project Management Certificate Program
University of Phoenix 2000 — 2001
Computer IS
The Home Depot September 2014 - Present
F2OnSite July 2014 - September 2014
Agfa HealthCare 2000 - August 2013
DecisionOne August 1997 - December 2000
Office Depot August 1996 - August 1997
DANKA Industries June 1987 - August 1992
Skills
CR/DR installation,..., PC troubleshooting and..., Networks, Peer training and..., Training, Software Installation, Network Communications, Servers, PACS, Medical Imaging, Radiology
Education
University of South Florida 1974 — 1976
Did Not Graduate, Fine Arts & Music
DecisionOne June 2008 - Present
DecisionOne July 1997 - June 2008
Skills
Microsoft Excel, Lotus Notes, Microsoft Word, Multi Tasking, Data Entry, Zimbra, Customer Service, Problem Solving, Organization, Billing Services, Customer Satisfaction, Teamwork
Education
Tulsa Community College
CSC - Computer Sciences Corporation March 2014 - Present
DecisionOne January 2013 - February 2014
Advantage Technical Resourcing November 2012 - December 2012
C & L Group May 2011 - February 2012
HighPoint Solutions August 2008 - March 2010
Skills
Active Directory, Windows, Troubleshooting, Systems Analysis, SharePoint, SQL Database..., Software Implementation..., SMS Remote Desktop, MS Outlook Admin tools, PC Software Specialist, Testing and Training, Audio/Video..., Project Management..., AntiVirus management, MS InfoPath, Blackberry activation..., Emptoris Contract..., Desktop Imaging, Professional..., Microsoft Office..., Adobe Suite, Photoshop,..., FrontPage, Flash,..., DNS, VMware, TCP/IP, DHCP, Hardware, Networking, InfoPath, Security, Antivirus
Education
University of Phoenix 2010 — 2016
Bachelor of Science (BS), Information Technology Database Administration
University of Phoenix 2008 — 2010
Associates, Information Technology
CASH
Learning Tree International January 2006 - Present
Siemens November 2000 - January 2006
DecisionOne February 1993 - October 2000
Exel Systems October 1988 - January 1993
Skills
Business Development, Sales, Leadership Development, Performance Management, Outsourcing, Program Management, Training, Leadership, Team Building, Change Management, Managed Services, Strategy, Management Consulting, Account Management, Solution Selling, Team Leadership, Vendor Management, Strategic Partnerships, Cross-functional Team..., Sales Process, SaaS, CRM, Management, Strategic Planning, New Business Development, Business Analysis, Direct Sales
Education
University of Arizona
BSBA
Volvo Logistics April 2013 - Present
RobotWorx September 2012 - April 2013
DecisionOne February 1998 - June 2012
General Diagnostics Inc. May 1993 - February 1998
Skills
P&L Accoutability, Technical Staff..., Logistics Management, Trend Forecasting, Production Planning, Production Process..., Inventory Control and..., Lean Experience, Security Management, Vendor Management..., Facility Maintenance..., ISO 9001 Documentation..., Proficient with Excel,..., Quality Focused, Team Oriented, Customer Satisfaction..., Production Budgeting, Inventory Control, Lean Manufacturing, Team-oriented, Quality Management, Team Building, Budgets, Training, Strategic Planning, Leadership, Operations Management, Procurement, Team Leadership, Logistics, Process Improvement, Vendor Management, Management
Education
The Ohio State University 1989 — 1992
Electrical Engineering
University of Phoenix 2003 — 2004
Business Administration and Management
Columbus State Community College 1992 — 1993
Electronic Engineering Technology
GENCO, A FedEx Company September 2011 - Present
ARCADIS U.S. December 2012 - August 2013
DecisionOne February 2009 - February 2011
GENCO October 2006 - December 2008
Skills
-Proficient in..., ArcGIS Desktop, -Trimble Geomatic..., GIS, Data Analysis, SQL, Visio, Visual Basic, Microsoft Office, Business Analysis, ArcMap, ESRI, Research, ArcView, Cartography, Analysis, ArcGIS, Databases, Spatial Databases, Spatial Analysis, VB.NET, Geomatics, Access, GPS, VBA, Management
Education
The Ohio State University 2009 — 2011
Master of Sceince, Geoinformation System
Baku Higher Naval College 1988 — 1993
Master of Science (M.S.), Hydrography Engineering
CutieCakeBakers February 2009 - Present
Maximus Optinmus August 2010 - October 2012
Get Smart Shoppers January 1907 - January 2012
SXSW March 2009 - March 2010
DecisionOne 1999 - 2004
Skills
Broadcast, Film, Entertainment, Adobe Creative Suite, Graphic Design, Creative Direction, InDesign, Social Media, Copywriting, Branding & Identity, Photography, Web Design, Illustrator, Social Media Marketing, Blogging
Education
Texas State Technical College 1997 — 1999
Associate Science, Media Communication and Information Technology
Wade College 1986 — 1989
Associate of Art, Fashion Merchandising and Design
Braums July 2011 - March 2013
Gannett Newspapers February 2008 - October 2009
DecisionOne November 1996 - May 2007
Southland Video/Mariposa Productions January 1985 - July 1995
Education
University of Nebraska at Omaha
Associate's degree, Radio and Television
Elemica December 2013 - Present
Opera Solutions (Lexington Analytics was acquired by Opera) January 2011 - June 2013
CDW 2007 - 2009
TrueSource - acquired by Procuri April 2005 - August 2006
DecisionOne 2003 - 2004
BancTec 1999 - 2003
GE Information Services 1997 - 1999
Dell 1989 - 1997
Skills
Business Intelligence, Outsourcing, E-commerce, Solution Selling, SaaS, Account Management, Management, Enterprise Software, Business Development, Channel Partners, Analysis, CRM, Selling, New Business Development, Cloud Computing, Contract Negotiation, Professional Services, Marketing Strategy, Leadership, Sales, Sales Operations, Sales Management, Salesforce.com, Sales Process, Marketing, Strategy, Direct Sales, Consulting, Strategic Partnerships, Analytics, Lead Generation, Cross-functional Team..., Call Centers, B2B, Competitive Analysis, Start-ups, Go-to-market Strategy, Cold Calling, Product Management, Product Marketing, Key Account Management, Vendor Management, Business Alliances, Software Industry, Demand Generation, Managed Services, Partner Management, Sales Enablement, Executive Management
Education
The University of Texas at Austin
Bachelor of Fine Arts, Art
The University of Texas at Austin
Bachelor of Arts, Art
Private Practice May 2011 - Present
Datastrip May 2007 - August 2009
Northrop Grumman 2002 - 2007
Disc Marketing 2000 - 2002
CustomerLinx 1999 - 2001
Verizon January 1998 - July 1999
DecisionOne July 1997 - December 1998
Bell Atlantic 1989 - 1992
Archbishop Curley 1965 - 1966
Skills
Hammer Reengineer, Certified Quality..., B2B, Analysis, Strategic Partnerships, Competitive Intelligence, New Business Development, Business Strategy, Technical Recruiting, Solution Selling, Account Management, Telecommunications, Marketing Strategy, Business Development, Business Intelligence, Lead Generation, Enterprise Software, Cross-functional Team..., Marketing, Cloud Computing, Sales Process, SaaS, Sales, Project Management, Team Leadership, Management, Managed Services, Management Consulting, Human Resources, Outsourcing, Contract Negotiation, CRM, Leadership, Sales Management, Competitive Analysis, Product Management, Sales Operations, Program Management, Integration, Strategic Planning, Market Research, Executive Management, Strategy, Start-ups, Product Development, Team Building, Salesforce.com, Professional Services, Direct Sales, Business Planning
Education
Towson University 1971 — 1976
Bachelor of Science, Business and Communications
Starkey Labs July 2008 - Present
Accellent June 2006 - July 2008
GN ReSound June 2004 - June 2006
DecisionOne June 2002 - June 2004
Imation February 1997 - June 2002
Andersen Consulting February 1992 - February 1997
Skills
Supply Chain..., Sourcing &..., Warehousing and..., Low Cost Country..., Operations Management, Contract Negotiation, Outsourcing Advisory, Technical Writing, Project Execution, Financial Analysis, Sourcing, Procurement, Supply Chain Management, Change Management, Project Management, Leadership, Strategic Planning, Outsourcing, Global Sourcing, Product Management, Business Strategy, Business Development, Supply Chain, Cross-functional Team..., Process Improvement, Logistics, Strategy, Sales Operations, Business Process..., Manufacturing, Strategic Sourcing, Inventory Management, Purchasing, Management, MRP, Project Planning, Supply Management, Negotiation, Product Development, Six Sigma, Warehousing, Continuous Improvement, Lean Manufacturing, Forecasting, Process Engineering, Materials Management, Kaizen, Quality System, Operational Excellence, Value Stream Mapping
Education
University of Minnesota-Twin Cities 1987 — 1991
Bachelor of Science (BSc), Science
Apollo Group November 2011 - Present
University of Phoenix October 2008 - November 2011
ACS, a Xerox Company July 2005 - October 2008
DecisionOne August 2004 - March 2005
Skills
Student Financial Aid, Instructional Design, PeopleSoft Financial, Training, Customer-focused Service, Title IV, Oracle Applications, Distance Learning, Experiential Learning, Learning Quickly, Problem Solving, User Acceptance Testing, Regression Testing, Job Coaching, Timely Decision Making, Time Management, Goal Oriented, Action Oriented, Customer Service, Coaching
Education
University of Phoenix 2014 — 2017
Master's in Counseling, Masters in clinical counseling
Western International University 2011 — 2014
Bachelor of Arts (B.A.), Behavioral Sciences, 3.85
University of Phoenix 2009 — 2011
Associates of Arts, Business, 3.65 GPA
Actively seeking career opportunity to elevate customer service to best in class! September 2015 - Present
Central Security Group-Nationwide, Inc. June 2006 - April 2015
AT&T Wireless 2005 - 2006
DecisionOne 2002 - 2005
Sabre Holdings 1994 - 2002
Skills
Team Building, Training, Call Centers, Management, Leadership, Customer Service, Customer Satisfaction, Process Improvement, Team Leadership, Performance Management, Leadership Development, Sales, Strategic Planning, Call Center, Account Management, Coaching, Operations Management, Project Management, Sales Management, Customer Experience, Outsourcing, Budgets, Strategy, Job Coaching, Public Speaking, Negotiation, Servant Leadership, Organizational..., CRM, Alarm Systems, Onboarding, Organizational Culture, Employee Relations, Employee Engagement, Executive Management, Performance Improvement, Vendor Management, Change Management, Employee Training, Customer Retention, Call Center Development, Workforce Planning, Recruiting, Interviews, Customer Engagement, Central Station..., Time Management, Training Delivery, Human Resources, Training & Development
Education
University of Oklahoma 2010 — 2012
Master’s Degree, Organizational Dynamics Project Management Human Resources, 3.77 GPA
University of Redlands
Bachelor’s Degree, BS, Business Administration
Johnson & Johnson Diabetes Solutions March 2015 - Present
Johnson & Johnson, McNeil Consumer Healthcare December 2012 - Present
Johnson & Johnson, McNeil Consumer Healthcare February 2012 - September 2012
Johnson & Johnson, McNeil Nutritionals (full-time consultant) December 2011 - September 2012
Bridge Communications February 2009 - September 2012
DecisionOne October 2005 - February 2009
ThruPoint March 2000 - October 2005
Rosenbuth International February 1997 - April 2000
Earle Palmer Brown July 1994 - February 1997
Skills
Strategic positioning..., Internal Communications, B2B and B2C..., •Web marketing, copy..., Tradeshow and events..., Public relations, media..., Marketing budget..., B2B, Public Relations, Press Releases, Strategic Communications, Marketing Communications, Media Relations, Advertising, Corporate Communications, Blogging, Newsletters, Marketing, Integrated Marketing, Web Content, Communications Planning, Content Development, Strategy, Leadership, Writing, Content Management
Education
University of Richmond 1989 — 2003
Bachelor of Arts
Cheltenham High School 1985 — 1989
Foundation HealthCare August 2014 - Present
Foundation HealthCare June 2013 - August 2014
Graymark Healthcare August 2012 - June 2013
Graymark Healthcare January 2012 - August 2012
Invacare May 2011 - January 2012
Invacare December 2007 - May 2011
Roadrunner Mobility July 2001 - December 2007
Wareforce June 1999 - July 2001
DecisionOne September 1988 - June 1999
Skills
Strategic Planning, Operations Management, Budgets, Healthcare Management, P&L Management, Cross-functional Team..., Team Building, Quality Improvement, Project Management, Customer Service..., Contractor Management, Process Improvement, System Administration, Asset Management, Field Service, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Negotiation, Healthcare, Leadership, Management, Team Leadership
Education
The University of Akron 1982 — 1986
Verizon January 2004 - Present
DecisionOne December 2000 - January 2004
Deloitte December 1998 - December 2000
Skills
Tax, Corporate Tax, Financial Reporting, Accounting, Tax Accounting, Income Tax, Sarbanes-Oxley Act
Education
Strayer University in Pennsylvania 2012 — 2015
Master's degree, Taxation
Temple University 1993 — 1999
Bachelor of Science (B.S.), Accounting
Computer Services, Inc. June 2010 - Present
Time Warner Cable June 2003 - June 2009
DecisionOne January 2001 - December 2002
Skills
Private Cloud, Hyper-V, Virtualization, VMware, SCOM, Active Directory, WSUS, Kaseya, Microsoft Exchange, SCCM, Desktop Administration, Backup Solutions, DNS, Windows Server, Troubleshooting, Technical Support, Security, Windows 7, SharePoint, Windows, VMware ESX, MCITP, Hardware
Education
The University of Texas at Austin
City of Broken Arrow June 2012 - Present
Counseling & Recovery Services of Oklahoma July 2008 - June 2012
River Spirit Casino July 2004 - July 2008
TCIM Services March 2001 - October 2001
DecisionOne November 1997 - May 1999
St. John Medical Center July 1996 - October 1997
Skills
Help Desk Support, Windows 7, Windows Vista, Windows XP Pro, WAIK, n-lite, v-lite, ImageX, SCE, Forefront, Active Directory, Domain Controller, Wireless Networking, Routers, Switches, Cable Modems, Computer Hardware, Computer Hardware..., Computer Hardware..., Software Installation, Computer Software..., Desktop Environment, Remote Desktop, Remote Administration, Windows Server, Linux Desktop, Microsoft Office, Lync, Office Communications..., Fiber Optic Cable, Copper Cabling, Firefox, Email Clients, TCP/IP, TCP/IP protocols, DHCP, PC, Virtual PC, VNC, Hard Drives, RAM, Motherboards, power supplies, Cat5, Cat5e, Cat6, Servers, Technical Support
Education
University of Phoenix-Tulsa Campus 2007 — 2012
Bachelor of Science (BS), Information Technology
Tulsa Technology Center-Broken Arrow Campus 1995 — 1996
End User Support Specialist, Computer Business Applications
Berryhill High School 1993 — 1996
High School Diploma, High School/Secondary Diplomas and Certificates
DecisionOne May 2005 - Present
Skills
Program Management, Team Building, Project Management, Customer Service, Leadership, Relationship Management, Service Delivery..., Service Delivery, Vendor Management, Managed Services, Account Management, Data Center, Solution Selling, IT Strategy, CRM, IT Service Management, Process Improvement, SaaS, Management, Team Leadership, Business Development, Enterprise Software, Customer Satisfaction, New Business Development, Sales
Education
The University of Texas at Arlington 2003 — 2005
Business Administration and Management, General
US Airways September 2008 - Present
DecisionOne June 1998 - September 2008
Skills
Project Planning, Technical Support, Project Management, Airlines, Network Administration, SharePoint, Visio, Desktop Support, Project Implementation, Customer Focus, Microsoft Office, Windows 7, Process Improvement, Change Management, Call Centers, Airports, Disaster Recovery, Team Leadership, Software Documentation, System Deployment, Software Installation, Windows XP, LAN-WAN, IT Management, Management, Troubleshooting, Integration, Windows Server, Active Directory, IT Service Management, Program Management, Customer Service, Vendor Management
Education
Wentworth Technical School 1993 — 1995
Communications Electronics, Telecommunication
UMass Boston
Certificate, Project Management
DecisionOne March 2013 - Present
Martech Medical Products, Inc. April 2012 - January 2013
Sony November 1992 - April 2012
Island Electronics January 1989 - November 1992
Motorola Inc. May 1984 - January 1989
Skills
Six Sigma, Root Cause Analysis, Technical Illustration, Effective & Efficient..., Project Management, Cross-functional &..., Highly Self-Motivated, LifeLong Learner, Instructional Design, Excellent People Skills, International Liaison, Small Business...
Education
Thomas Edison State College 2003 — 2005
Masters of Science in Management, Project Management
Thomas Edison State College 1992 — 2003
Bachelors of Science in Electronics & Electrical Technology, Electronic/Electrical Engineering
Why Not Lease It March 2012 - July 2014
Cirtronics Corporation October 2007 - November 2011
P.F. Beals & Sons October 2004 - April 2007
DecisionOne October 1988 - February 2002
Skills
Microsoft Office, Employee Relations, Payroll, Compensation, Problem Solving, Excel, Customer Service, Word, Customer Relations, Documentation, Administration, Inventory Management, Purchasing, Scheduling, Accounts Payable, Benefits Administration, Process Improvement, Accounts Receivable, Benefits, Data Entry, Administrative Support, Retail, Customer Satisfaction, Outlook, QuickBooks, Leadership, Microsoft Excel, Employee Benefits, Administrative..., Spreadsheets, Office Management, Invoicing, Software Documentation
Education
University of New Hampshire 2008 — 2010
Certificate
Sullivan & Cogliano Training Centers, Inc 2002 — 2002
Xerox June 2012 - Present
DecisionOne June 2010 - March 2012
DecisionOne June 2007 - June 2010
Northrop Grumman IT 2002 - 2007
Dell 1999 - 2002
Bell Atlantic Business Systems Services 1993 - 1999
IBM 1981 - 1991
Skills
Sales Operations, Financial Reporting, Sales Management, Customer Satisfaction, Solution Selling, Marketing Strategy, Cloud Computing, Managed Services, Strategic Partnerships, Contract Negotiations, Board Relations, Consultative Selling, Salesforce.com, Professional Services, Channel Management, Budget Management, Product Marketing, Contract Management, Influencer Marketing, P&L Responsibility, Contract Negotiation, Team Leadership, Selling, Channel Partners, Strategy, Business Development, Outsourcing, Budgets, Start-ups, Program Management, CRM, Cross-functional Team..., New Business Development, Enterprise Software, Sales Process, Business Alliances, Sales, Leadership, Go-to-market Strategy, Business Strategy, Management, Strategic Planning, Marketing, Team Building, Negotiation, IT Service Management, SaaS, Training, Direct Sales, Vendor Management
Education
University of California, Los Angeles 1982 — 1983
Business Administration and Management, General
University of California, Irvine 1976 — 1980
CompuCom January 2015 - Present
Unique-WebDesign 2007 - Present
DecisionOne September 2013 - January 2015
DecisionOne December 1997 - September 2013
Ashraf & Co. Ltd. (Kodak Distributor) July 1992 - September 1997
Skills
Project Planning, Management, Training, Analysis, Time Management, Software Configuration..., Troubleshooting, Technical Support, Software System Analysis, Digital Electronics, Analog Circuits, Diagnose, Micro-processor..., Circuit Analysis, System Diagnostics, Microsoft Office, Web Design, Joomla, Hardware, Electro-mechanical, Customer Satisfaction, Routers, Team Leadership, Integration, Software Installation, Laptops, IT Service Management, Windows, Data Center, Networking
Education
University of Engineering and Technology, Lahore 1978 — 1982
B.Sc. Electrical Engineering, Digital Systems / Microprocessor based design
Microsoft December 2013 - Present
DecisionOne April 2012 - August 2013
Free All Over, L.L.C. February 2010 - April 2012
University of Phoenix May 2005 - October 2009
AzTech Computer and Network Security June 2001 - May 2005
the University of Phoenix February 2001 - May 2003
Skills
Process Improvement, Problem Solving, Customer Service, Inventory Management, Project Planning, Project Implementation, Project Management, Training, CRM, Time Management, Leadership, Software Documentation, Customer Satisfaction, Retail, Technical Support, Networking, Vendor Management, Management, Customer Experience, SharePoint, Windows, Team Leadership, Enterprise Software, Windows Server, Software Project..., Leadership Development, Business Process, Help Desk Support, Software Installation
Education
Self-Study
MCSE+I, Microsoft Certified Systems Engineer + Internet / MCP ID #1950518
University of Phoenix
Master's degree, Business Administration
Decision One October 2013 - Present
DecisionOne July 2012 - Present
Kattworldwide Logistics January 2010 - August 2010
First Data Corporation September 1996 - November 2009
Skills
Microsoft Office, Unix Shell Scripting, Windows NT, Network Administration, Change Management, ITIL v3 Foundations..., Testing, Operations Management, Training Delivery, Quality Management, IT Service Management, Visio, Vendor Management, Troubleshooting, Disaster Recovery, Technical Support, System Administration, Software Documentation, SharePoint, Operating Systems, Servers, VMware, Active Directory, Help Desk Support, Data Center, Windows 7, Computer Hardware, Service Delivery, ITIL, Citrix, Windows Server, IT Management
Education
Archbishop Prendergast Hight School
The University of Memphis
MacAlllister Power System April 2015 - Present
Saldana Racing Products August 2011 - March 2015
AB Promotions May 2011 - June 2011
Indiana Fever August 2009 - December 2009
Team 3G May 2009 - August 2009
DecisionOne January 2005 - May 2007
Menards March 2000 - October 2004
Skills
Sponsorship, Sports Marketing, Marketing, Customer Service, Sponsorship Sales, Microsoft Office, Social Media Marketing, Marketing Strategy, Marketing Communications, Event Management, Advertising, Public Relations, Social Media, Email Marketing, Event Planning, Brand Awareness, Motorsports, Sports, New Business Development, Social Networking, Brand Development, Trade Shows, Integrated Marketing, Time Management, Relationship Marketing, Brand Management, Facebook, Press Releases, Online Marketing, Direct Marketing, Sales, Management, Leadership
Education
University of Indianapolis - School of Business 2007 — 2011
Bachelor's Degree, Marketing & Sports Marketing, 3.77 out of 4.00
Dell Boomi June 2015 - Present
Artisan Mobile, Inc. July 2014 - May 2015
Artisan Mobile, Inc. February 2013 - June 2014
Dell Boomi November 2010 - February 2013
Boomi April 2007 - November 2010
SunGard Higher Education 2002 - 2007
SkyTel May 2000 - April 2001
DecisionOne 1996 - 2000
Skills
SaaS, Salesforce.com, Sales Management, Customer Relations, Solution Selling, Sales Support, Contract Negotiation, Account Management, Enterprise Software, B2B, Direct Sales, Cloud Computing, Sales Process, Integration, Professional Services, Start-ups, Sales Operations, Product Marketing, Sales, Selling, Lead Generation, CRM, Customer Service, Mobile Devices, Business Intelligence, Channel Partners, Software Industry, Management, Marketing Strategy, Analytics, Strategic Partnerships, Customer Retention, SEO, PaaS, Mobile Applications, Go-to-market Strategy, Product Management, Business Alliances, Forecasting, Business Development, Strategy, Demand Generation, Sales Enablement, Partner Management, E-commerce, New Business Development, Leadership
Education
University of Pittsburgh 1992 — 1996
History, Political Science, Administration of Justice
La Salle College High School 1988 — 1992
Paychex September 2014 - Present
Collective HR Solutions 2006 - September 2014
DecisionOne 2010 - June 2012
Softscape 2005 - 2006
Business Integration Group, Inc. 2003 - 2005
American Technology Associates 2001 - 2003
Ciber - Aris Corporation - InTime Systems - The Consulting Team 1996 - 2001
Today's Staffing 1994 - 1996
Automatic Data Processing 1984 - 1994
Skills
Outsourcing, Managed Services, Start-ups, Negotiation, Human Capital Management, Salesforce.com, Sales Management, ERP, Large Account Sales, Strategic Leadership, SaaS, Financial Software, Payroll Software, Sales Operations, Sales Process, SMB, International Sales, Sales Recruitment, Sales Coach, Team Building, Organizational..., Consultative Selling, Business Strategy, Change Management, Government, Healthcare, Key Account Management, Leadership Development, Strategic Planning, Public Sector, State & Local, Global Sales Management, Solution Selling, Strategic Alliances /..., Results Focused, Performance Optimization, Enterprise Software, Software Sales, Consulting Services, Software Integration, P&L Management, Talent Management, Strategic Alliances, Sales, Strategy, Selling, CRM, Cross-functional Team..., Professional Services, Recruiting
Education
Temple University
BA, Liberal Arts
Oracle Corporation January 2011 - Present
DecisionOne November 2006 - January 2011
Feinberg & Associates,PC November 2003 - October 2006
CenturyTel March 2003 - September 2003
Sun Microsystems July 2000 - June 2002
Sun Microsystems 2000 - 2001
Holliday Architects 1997 - 2000
Skills
Solaris, Sun, Servers, Hardware, Troubleshooting, Computer Hardware, Unix, SPARC, HP-UX, Microsoft Exchange, Linux, System Administration, Storage, Veritas Volume Manager, AIX, XP, AutoCAD, AutoLISP, CAD Standards, ObjectARX, Operating Systems, High Availability, Windows XP, Red Hat Linux
Education
Oracle Univeristy Sun Microsystems Education 2000 — 2009
Certification, Sun Hardware
University of Louisiana at Monroe 2003 — 2003
Computer Science
Pennco Technical Institute 1993 — 1995
AutoCAD Design
Gloucester County Institute of Technology 1990 — 1993
Diploma, Maual, board drafting & AutoCAD
Dell September 2008 - Present
Unisys September 2005 - September 2008
decisionone 1990 - 2005
Skills
Managed Services, IT Service Management, Outsourcing, Integration, Customer Satisfaction, Data Center, Solution Selling, Professional Services, SaaS, Cloud Computing, Customer Relations, Team Building, Contract Negotiation, Account Management, Servers, Sales Management, RFP, Disaster Recovery, Program Management, New Business Development, Business Strategy, Consultative Selling, Virtualization, Negotiation, Storage
Education
University of California, Los Angeles 1974 — 1978
ba, math
Santander Consumer USA Inc. May 2012 - Present
Ally Financial Inc. January 2007 - March 2013
ITR Group Inc. 2006 - 2007
DecisionOne 2000 - 2005
Skills
IT Management, Data Center, Disaster Recovery, Data Warehousing, Virtualization, Windows Server, Microsoft SQL Server, Vendor Management, Visio, Enterprise Architecture, Team Leadership, SDLC, Security, Leadership, ITIL, System Administration, Enterprise Software, Databases, IT Strategy, Solution Architecture, Integration, Requirements Analysis, Business Intelligence, PMP, Cloud Computing, Software Documentation, Business Analysis, Unix, SharePoint, Servers, IIS, Solaris, IT Service Management
Education
Texas A&M University 1993 — 1999
QinetiQ North America April 2007 - Present
3H Technology July 2001 - March 2007
TFE Technology October 1999 - June 2001
Telos Corporation October 1998 - October 1999
DecisionOne June 1997 - September 1998
Skills
Network Engineering, Information Security, Integration, Enterprise Architecture, ITIL, Requirements Analysis, Security, CISSP, IT Strategy, SharePoint, Virtualization, Storage Area Networks, Cloud Computing, VMware, Servers, Active Directory, Disaster Recovery
Education
University of Maryland University College 1998 — 2001
BSc, Computer Science
Sacred Heart College 1991 — 1993
National Cash Register (NCR) April 2006 - November 2006
Bank of America May 2003 - November 2005
DecisionOne September 1979 - November 2002
Skills
Team Building, Project Management, Sales Operations, Customer Satisfaction, Microsoft Excel, Management, Solution Selling, Customer Service, Budgets, Microsoft Office, Process Improvement, Contract Negotiation, Call Centers, New Business Development, Strategic Planning, Sales Management, Marketing, Cross-functional Team..., Business Development, Access, Leadership, Marketing Strategy, Team Leadership, Selling, Visio, Business Strategy, Account Management, Negotiation, Sales, Operations Management, Salesforce.com
Education
University of Phoenix
DecisionOne 1995 - 2007
Bell Atlantic Business Systems Services 1990 - 1996
Control Data Corporation 1962 - 1990
Skills
Program Management, Account Management, Enterprise Software, Hardware, Troubleshooting, Networking, Management, Storage, Start-ups, Servers
Education
The University of Texas at Austin 1959 — 1962
Apollo Blake March 2008 - Present
Upstream LLC April 2005 - January 2008
Metro One 1999 - 2005
MetroOne 1998 - 2005
American Cancer Society 1995 - 1998
DecisionOne 1995 - 1996
First USA Bank 1991 - 1995
Skills
CRM, Outsourcing, Leadership, Call Centers, Management, Operations Management, Start-ups, Telecommunications, Customer Experience, Customer Service, Strategic Planning, Customer Satisfaction, E-commerce, Contact Centers, Call Center, Networking, Contract Negotiation, Offshoring, Strategy, BPO, Budgets, Change Management, Team Building, Team Leadership, Vendor Management, Account Management, Process Improvement, Team Management, Business Development
Education
Texas State University-San Marcos 1995 — 1998
MA, Sociology and Criminal Justice
The University of Texas at Austin 1990 — 1993
Dow Advanced Materials, a division of The Dow Chemical Company May 2012 - Present
Dow Advanced Materials, a Division of The Dow Chemical Company August 2010 - May 2012
The Rosen Group June 2009 - December 2009
Contemporary Staffing Solutions October 2008 - January 2009
Strategic Diagnostics Inc. December 2006 - July 2008
CAI April 2003 - December 2006
The Rosen Group, Temple University January 2003 - April 2003
DecisionOne November 1999 - January 2003
The Rosen Group-Assigned to ABFSI April 1999 - November 1999
Accounting Solutions, A Division of the Placers March 1994 - April 1999
Skills
Human Resources, Personnel Management, Talent Acquisition, Sourcing, Onboarding, Recruiting, Performance Management, Employee Relations, Talent Management, Interviews, Applicant Tracking..., College Recruiting, Strategic Planning, Training
Education
University of Delaware
B.A., Psychology
Syngenta 2002 - Present
IKON Office Solutions July 2000 - June 2002
DecisionOne 1997 - 2000
Lukens Inc 1987 - 1997
Skills
Treasury Management, Cash Management, Treasury, Working Capital..., Liquidity Management, Management, Financial Modeling, Financial Analysis, Forecasting
Education
University of Pennsylvania 1973 — 1977
Vertafore August 2010 - Present
Vertafore June 2004 - August 2010
Home Depot At Home Services June 2002 - June 2004
DecisionOne June 1999 - October 2001
Skills
Salesforce.com, Software Documentation, Insurance, Business Analysis, Process Improvement, Visio, Call Center, SaaS, Project Management, Team Building, Troubleshooting, SharePoint, Customer Service, Customer Satisfaction, Account Management, CRM, Requirements Analysis, Databases, SQL, Changepoint, Microsoft SQL Server, Access, Analysis, MS Project, XML, Windows, Integration, Call Centers, Scrum, Enterprise Software, Agile Methodologies, Management
Education
Texas A&M University
BS, Sociology
Social Security Administration March 2015 - Present
McCarter & English, LLP September 2007 - March 2015
Delaware House of Representatives January 2012 - December 2013
Delaware Department of Justice June 2009 - December 2009
Superior Court of Delaware September 2005 - August 2007
DecisionOne March 2000 - August 2002
Education
Widener University School of Law 2002 — 2005
J.D.
University of Delaware 1996 — 1999
B.S., Business Administration
DecisionOne March 2012 - Present
DecisionOne 2013 - 2014
Pikes Peak Christian School July 2012 - 2014
First Affirmative Financial Network 2006 - 2013
Amnet, Inc June 2005 - March 2009
DEC, Compaq, HP September 1997 - September 2003
United States Marine Corps November 1987 - May 1993
Skills
Windows Server, VoIP, Troubleshooting, Active Directory, Business Analysis, Business Development, Cloud Computing, Computer Hardware, Customer Service, Databases, Data Center, ITIL, Laptops, Leadership, Linux, Managed Services, Marketing, Microsoft Certified..., Microsoft Exchange, Microsoft Office, Networking, Network Security, MySQL, Microsoft Technologies, Cisco Technologies, Process Improvement, Program Management, Project Management, Requirements Analysis, SQL, Security, Servers, Small Business, Software Project..., Strategic Planning, System Administration, Team Leadership, Team Building, Technical Support
Education
University of Phoenix 2001 — 2003
aa, Computer Sciences
United States Marine Corps 1987 — 1993
Perryton High School 1982 — 1986
Second District PTA (San Francisco District PTA) July 2009 - Present
GoGen October 2013 - Present
GoGenSF October 2013 - Present
Field Service Computer Leaders in San Francisco CA 2013 - Present
Diane Feinstein Elementary School PTA July 2006 - Present
RGBoards January 2006 - Present
Aptos Middle School PTSA July 2014 - June 2015
Xerox, ACS-Inc March 2008 - October 2013
OPT, Inc August 1997 - March 2008
DecisionOne February 1994 - August 1997
Skills
MCSE, Network..., Technician/Support, Technical Instructor, Red Cross CPR/First Aid..., NAUI Dive Master, Field Service..., Technical Training, Contract Negotiation, Field Service, Technical Support, Training, Six Sigma, Help Desk Support, Cross-functional Team..., Troubleshooting, Account Management, Printers, Computer Hardware, XP, Hardware, IT Operations, System Deployment, Customer Service, Customer Satisfaction, Human Resources, Operating Systems, Computer Repair, Coaching, Team Leadership, Supervisory Skills, TCP/IP, Wireless Networking, Leadership Development, Microsoft Certified..., Project Management, Servers, Call Centers, Management, Leadership, Analysis, Process Improvement, Vendor Management, Integration, Data Center, Quality Assurance, Networking, Software Installation
Education
Villanova University 2012 — 2012
Lean Six-Sigma
University of Phoenix 1999 — 2006
BS Dual Major, Information Systems, Management, GPA 3.74
Riordan High School, San Francisco
SFPL
SFPL
DecisionOne 2008 - 2012
Catalina Marketing 2004 - 2007
Medline Industries February 2004 - October 2004
Maxxim Medical January 2002 - February 2004
Motorola, Inc February 1982 - May 1992
Skills
Process Improvement, Business Analysis, Business Process..., Change Management, Strategic Planning, Vendor Management, Cross-functional Team..., Analysis, Team Leadership, Program Management, Sales, Strategy, Business Process, IT Service Management, Management, Outsourcing, Human Resources, Project Planning, Management Consulting, CRM, Integration, Leadership, Business Intelligence, Start-ups, IT Strategy, Business Development, Consulting, Professional Services, ERP, Business Strategy, SaaS, Mergers & Acquisitions, Executive Management, Governance, Team Building, IT Management, Project Management, Performance Management, Team Management, Strategic Partnerships, Organizational..., Analytics, Risk Management
Education
The University of Dallas 1988 — 1989
MBA, Computer Information Systems
University of Alabama at Birmingham 1979 — 1981
BS, Business Administration and Economics
RockTape October 2014 - Present
LifeTime Fitness June 2012 - Present
Find Your Center Massage Therapy November 2011 - Present
PepsiCo February 2006 - October 2011
AVAYA Inc April 1999 - November 2001
LUCENT TECHNOLOGIES August 1998 - April 1999
DECISIONONE CORPORATION May 1997 - August 1998
DecisionOne September 1995 - March 1996
Skills
Sales, Customer Service, Customer Satisfaction, Marketing, Sports Rehab, Sports injury, Injury, Post surgical rehab, Sports Performance..., Training, Deep Tissue Massage, Strategy, Sports Medicine, Forecasting, Sales Operations, Accounts Payable, Analysis, Sales Management, Enterprise Software, Management, SAP, Healthcare, Leadership, Cross-functional Team..., Team Leadership
Education
Wellness and Massage Institute 2003 — 2005
Board Certification, Massage Therapy/Therapeutic Massage
University of Iowa 1991 — 1995
Bachelor's, English
Kofax Image Products November 1997 - Present
Topcall November 1997 - 2005
DecisionOne 1996 - 1997
NCR 1991 - 1996
Skills
Lotus Notes, Capture 10, SharePoint, Networking, Document Management, Enterprise Software, Cloud Computing, Salesforce.com, Pre-sales, Integration, Business Intelligence, Professional Services, Business Process, Disaster Recovery, Solution Selling, SaaS, Consulting
Education
The University of Dallas 1992 — 1995
MBA, International Mgmt
Texas A&M University 1984 — 1989
BS, Political Science
King High School 1980 — 1984
Hewlett-Packard January 2011 - Present
Hewlett-Packard September 2002 - March 2011
Black Rock Financial March 2002 - September 2002
SunGard Consulting Services December 1999 - January 2002
DecisionOne July 1994 - December 1999
Forte Systems February 1992 - July 1994
College Board 1989 - 1992
Skills
Data Center, Disaster Recovery, IT Service Management, Vendor Management, ITIL, Business Continuity, IT Management, IT Operations, Incident Management, Project Planning, Service Delivery, Process Improvement, Integration, VMware, IT Strategy, Management, Cloud Computing, Virtualization, Program Management, Pre-sales, Enterprise Software, Security, HP, Strategy, Vendor Relationship...
Education
University of Scranton 1985 — 1989
Bachelor of Science (BS), International/Global Studies
Bryn Mawr Trust Company June 2005 - Present
First National Bank of Chester County 2002 - 2005
DecisionOne 1995 - 1997
Skills
Risk Management, Business Analysis, Project Management, Change Management, Call Centers, Process Improvement, Banking, Vendor Management, IT Strategy, Outsourcing, Business Development, Mergers & Acquisitions, Integration
Education
University of Scranton 1987 — 1991
Bachelor of Science, Accounting
Support.com July 2015 - Present
Support.com September 2013 - July 2015
Alorica September 2008 - September 2013
Alorica October 2004 - September 2008
DecisionOne 2002 - 2005
Skills
Vendor Management, Process Improvement, Call Center, Unix, Change Management, Program Management, BPO, Workforce Management, Coaching, Customer Experience, Call Centers, Strategic Planning, CRM, Leadership, Customer Satisfaction, Team Leadership, Training, Telecommunications, Troubleshooting, Business Process..., Technical Support, Performance Management, Service Delivery, Software Documentation, Business Analysis, Call Center Development, Cross-functional Team..., Management, Contact Centers, Outsourcing, Avaya, Employee Management, Quality Assurance, ACD, Team Building, Team Management, Database Administration, Integration, Analysis, Databases, SQL
Education
University of Phoenix 2006 — 2008
MBA, Masters of Business Administration
University of Phoenix 2004 — 2006
Bachelor's degree, Information Technology
Mary Kay Inc. March 2011 - Present
Mary Kay Inc. March 2008 - March 2011
Mary Kay Inc. December 1999 - February 2008
DecisionOne May 1999 - November 1999
Baylor Health Care System Recruiting August 1997 - October 1998
Baylor Health Care System Recruiting June 1997 - August 1997
Skills
Forecasting, Data Analysis, Statistical Modeling, Regression Analysis, Forecast Pro, Eviews, VBA, Microsoft Excel, Microsoft Word, PowerPoint, Access, SPSS Clementine, Strategic Planning, Management, Customer Service, Leading Meetings, Presentations, Variance Analysis, Reporting & Analysis, Promotional Analysis, SKU Forecasting, Problem Solving, Process Automation, Demand Forecasting, Cognos, Process Improvement, Statistics, Demand Planning, Analytics, Marketing Strategy
Education
The University of Texas at Arlington 2005 — 2007
B.S., Economics
Office Depot March 2015 - Present
HigherGround, Inc. April 2014 - March 2015
IBM January 2008 - July 2013
IBM January 2007 - December 2008
IBM January 2006 - December 2007
IBM February 2003 - December 2006
IBM August 1999 - February 2003
DecisionOne March 1997 - August 1999
Skills
SaaS, Solution Selling, Sales Enablement, Channel Partners, Cloud Computing, Enterprise Software, Channel, Sales Process, Software Industry, Strategic Alliances, Account Management, Direct Sales, New Business Development, Sales, Management, Leadership, Business Alliances, Go-to-market Strategy, Partner Management, Contract Negotiation, Professional Services, Pre-sales, Salesforce.com, Demand Generation, CRM, ISV, Selling, Managed Services, Business Intelligence, Complex Sales, Lead Generation, Storage, Sales Operations, Virtualization, Product Management, Data Center, Channel Sales, Consulting, Strategy, Change Management, Operations Management, Project Management, Sales Presentations, Team Management, Sales Order Processing, Key Account Management
Education
University of Colorado Boulder - Leeds School of Business
Bachelor's degree, Marketing and Finance
Lanier Technical College 2010 - 2013
Capital Data Service, Inc. September 1992 - September 2004
Decision Data Service, Inc. April 1985 - June 1991
DecisionOne 1985 - 1991
Education
University of Georgia - Terry College of Business 1979 — 1983
Oceanside Technology Consultants June 2014 - Present
Residential Credit Solutions January 2007 - June 2014
Saxon Mortgage a Morgan Stanley Company September 2002 - November 2006
DecisionOne January 1999 - April 2002
Circuit City January 1996 - December 1998
Unisys January 1986 - December 1995
Singer-Link Flight Simulation July 1983 - January 1986
Skills
Data Center, Change Management, Sarbanes-Oxley, Help Desk Support, Software Development, Technology Integration, Computer Network..., Staff Management, Technology Architecture, Vendor Management, SDLC, Process Improvement, Call Center, Visio, Project Management
Education
University of Houston 1980 — 1983
Bachelor of Science (BS), Computer Science
Event Zero February 2015 - Present
HP Enterprise Services October 2012 - February 2015
Accenture May 2012 - October 2012
Gap Inc. June 2011 - April 2012
Schneider & Brown Co., E.A. June 2010 - June 2011
French Consulting September 2007 - May 2011
Manpower Professional October 1999 - August 2007
Entex Information Services (now, Siemens Business Services) 1997 - 1999
DecisionOne 1993 - 1996
Skills
Vendor Management, Contract Management, Six Sigma, Customer Satisfaction, Payroll, Recruiting, Employee Relations, Technical Recruiting, Process Improvement, Change Management, Management Consulting, Team Building, Program Management, Risk Management, Risk Assessment, Quality Management, Feasibility Studies, VoIP, Lync, Client Relations Skills, Manage Client..., Team Leadership, Cross-functional Team..., Virtual Teams, Management, Project Management, Service Delivery, Project Planning, Leadership, Outsourcing, Strategic Planning
Education
Almeda University 2001 — 2007
Master of Business Administration (MBA), Business Administration
GE University
Other, Six Sigma - Green Belt
The George Washington University 1996 — 1997
Masters, Project Management
US Government 2002 - Present
DecisionOne 2000 - 2002
Skills
Program Management, Security, Risk Management, Vendor Management, Leadership, Project Management, Strategic Planning, Mergers, Inventory Management, Team Building
Education
West Chester University of Pennsylvania 1994 — 1998
BS, Business
University of Delaware 1990 — 1991
Business
CACI December 2003 - Present
L-3 Communications GSI August 2002 - November 2003
Soza & Company, Ltd. March 1999 - July 2002
DecisionOne May 1998 - March 1999
Primedia September 1996 - May 1998
Education
University of Maryland College Park 1992 — 1996
BA, English
ACE April 2003 - Present
Comcast April 1999 - September 2001
DecisionOne September 1997 - April 1999
Skills
Insurance, Financial Reporting, Reinsurance, Financial Analysis, Risk Management, Process Improvement, Sarbanes-Oxley Act
Education
Temple University 1990 — 1994
BA, Accounting, Finance
Deloitte Consulting January 2005 - Present
Deloitte 2005 - Present
DecisionOne August 2000 - January 2004
Skills
Help Desk Support, Hardware, Technical Support, SQL, Active Directory, XP, SharePoint, Windows Server, ITIL, Databases, Information Technology, IT Management, System Administration, Visio, Disaster Recovery, Windows XP, Business Analysis
Education
Tulsa Community College 1998 — 2000
Computer Science
e-Cycle LLC October 2012 - Present
DecisionOne June 2012 - October 2012
Exel May 2011 - March 2012
Penske Logistics March 2008 - June 2011
Exel Inc January 2001 - March 2008
Exel Inc January 1999 - January 2001
Exel Inc January 1993 - January 1999
Exel Inc January 1991 - January 1993
Exel Inc January 1989 - January 1991
Cosmair January 1985 - January 1989
Skills
Supply Chain, Logistics, Continuous Improvement, Inventory Management, Six Sigma, Staff Development, WMS Implementations, Warehouse Management, Supply Chain Management, Operations Management, Leadership, Management, Logistics Management, Training, Inventory Control, Strategy, Budgets, Transportation, SAP, Project Management, Supply Chain..., 3PL, Contract Negotiation, Customer Satisfaction, Shipping, Reverse Logistics, Transportation..., Distribution Center...
Education
The Ohio State University 1977 — 1981
BSBA, Tranportation/Logistics and Production Operations Management
Bank of America January 2010 - Present
Countrywide Home Loans April 2006 - January 2010
DecisionOne April 2000 - April 2006
Skills
Customer Service, Provisioning, Executive..., Onboarding, Accounts Receivable, Proposal Support, Newsletter Production
Education
Texas State Technical College Waco 1991 — 1993
AAS, Information Management Technology
CompuCom 2004 - Present
Independent Consultant 2002 - 2004
Hewlett-Packard 1997 - 2002
DecisionOne 1996 - 1997
The McGraw Hill Companies 1991 - 1996
Digital Equipment Corporation 1982 - 1991
Skills
Vendor Management, Program Management, Process Improvement, PMO, Professional Services, IT Strategy, SDLC, Disaster Recovery, Project Portfolio..., ITIL, Business Analysis, IT Management, Integration, SharePoint, IT Service Management, Data Center, Requirements Analysis, Software Documentation, Visio, Software Project..., Enterprise Architecture, Solution Architecture, Cloud Computing, System Deployment, IT Operations
Education
Temple University 1973 — 1979
MA, Biology
Computex Technology Solutions November 2013 - Present
Catapult Systems May 2013 - November 2013
Waste Management November 2005 - May 2013
Fidelity Investments February 2005 - September 2005
John Hancock Life Insurance Company (U.S.A.) September 2004 - February 2005
Eagle Global Logistics June 2002 - August 2004
TEKsystems 1997 - 2001
Network Systems Engineering 1995 - 1997
DecisionOne 1994 - 1995
TeleCheck 1992 - 1994
Skills
Windows Server, DNS administration, MCSE, CCNA, Project Management, Active Directory, Microsoft Certified..., Microsoft Exchange, Visio, Blackberry Enterprise..., DNS, Customer Service, Consulting, Enterprise Architecture, Microsoft Office, Network Administration, TCP/IP, User Experience, Networking, PowerPoint, Virtualization, Computer Hardware, Blackberry, Information Technology, Disaster Recovery, SharePoint, Databases, System Administration, Servers
Education
University of Houston-Downtown 2008 — 2013
Bachelor of Business Administration (BBA), Computer Information Systems
Utica College
Airgas January 2004 - September 2013
DecisionOne 1995 - 2003
Skills
HRIS, Deferred Compensation, Succession Planning, Workforce Planning, Performance Management, Talent Management, Talent Acquisition, Organizational..., Change Management, Employee Engagement, Employee Relations, Management Consulting, Onboarding, Team Building, Benefits Administration, Training, Recruiting, Process Improvement, Personnel Management, Human Resources, Employee Benefits, Executive Pay, Compensation, Incentive Programs, HR Consulting, HR Policies, Labor Relations, Organizational..., Executive Coaching, Job Analysis, Technical Recruiting
Education
The Ohio State University
BSBA, Business Administration
Intelemedia Communications September 2014 - Present
Terex September 2008 - June 2014
AT&T April 2007 - September 2008
TEKsystems July 2003 - April 2007
DecisionOne February 2001 - May 2003
El Camino Resoources LTD October 1999 - February 2001
Compuware Corporation August 1998 - October 1999
Skills
Project Management, Requirements Gathering, Team Leadership, Oracle Applications, ERP, Oracle E-Business Suite, Process Improvement, Business Analysis, Business Intelligence, Integration, SDLC, Vendor Management, Lean Manufacturing, Program Management, Continuous Improvement, Telecommunications, Oracle, Data Warehousing, Software Project..., Change Management, Business Process..., Business Process, Visio
Education
University of Iowa 1991 — 1995
Bachelor of Business Administration (BBA), Finance with and emphasis in Accounting
decisionone March 1968 - Present
United States Air Force January 1964 - January 1968
Education
The University of Kansas 1959 — 1963
Associate’s Degree, Chemistry and Mathematics, Junior
The Church Farm School 1954 — 1959
High School, College Preparatory, 12
Sprint 1998 - Present
DecisionOne 1996 - 1998
Memorex Telex 1986 - 1996
Skills
VoIP, Troubleshooting, Telecommunications, Cisco Technologies, Wireless, Technical Support, Data Center, Network Administration, Computer Hardware, Switches, TCP/IP, Disaster Recovery, Software Installation, Program Management, Vendor Management
Education
Control Data Institute
Certificate, Computer Technology
The University of South Dakota
BS, Psychology, Sociology
DecisionOne November 1981 - December 2008
Education
University of Massachusetts, Amherst 1967 — 1971
BSIE, Industrial Engineering
CSC September 2015 - Present
CSC March 2009 - September 2015
CSC October 2007 - February 2009
First Consulting Group March 2007 - September 2007
The Dear Group October 2006 - March 2007
Sapphire Technologies August 2006 - October 2006
Alliance Consulting November 2005 - June 2006
First Consulting Group January 2002 - November 2005
Ajilon May 2001 - January 2002
DecisionOne September 1997 - January 2001
Skills
Disaster Recovery, Data Center, Servers, System Deployment, Active Directory, Troubleshooting, VMware, ITIL, Software Documentation, VMware ESX, Citrix, Windows Server, IT Service Management, Testing, Networking
Education
University of Phoenix 2007 — 2012
DM/IST, Management related to IT
University of Phoenix 2006 — 2007
MIS, Information Systems
Peirce College 2001 — 2006
BS, Information Technology
Middletown High School 1988 — 1991
VMWare VCP5 instructor
Self June 2015 - Present
Kenco Logistics Servics July 2012 - June 2015
Intelisol September 2010 - December 2011
Dell June 2007 - March 2009
Dell December 2006 - June 2007
Dell November 2002 - December 2006
Dell January 2000 - November 2002
ISN January 1998 - January 2000
TRANS FINANCIAL, INC January 1996 - January 1998
DecisionOne January 1992 - January 1996
Skills
Troubleshooting, Process Engineering, Microsoft Office, Computer Hardware, ISO, Inventory Management, Consulting, Business Process, Networking, Microsoft Excel, Customer Service, Servers, Continuous Improvement, Lean Manufacturing, Manufacturing, Program Management, Business Process..., Training, Project Management, Quality Assurance, Six Sigma, Testing, Process Improvement, Kaizen, Supply Chain Management, SharePoint, Change Management, Leadership, Cross-functional Team..., Operations Management, Project Planning, Integration, Team Leadership, Supply Chain, Management, Team Building, Logistics
Education
University of Phoenix-Chattanooga Campus 2011 — 2013
Bachelor's degree, Business Mangement, 3.83
Texas State Technical College 1982 — 1984
Associate of Applied Science, Electronic Technology
University of Minnesota December 2000 - Present
DecisionOne June 1998 - December 2000
Education
University of Minnesota-Twin Cities 1989 — 1994
BSC, Economic with Math emphais
TEKsystems (Wells Fargo) October 2010 - March 2012
DecisionOne 2009 - August 2010
Collabera contracted to Wachovia March 2008 - March 2009
Lincoln Financial Group September 2005 - September 2007
Ajilon Consulting September 2004 - September 2005
Skills
Visio, MS Project, Testing, Banking, SDLC, Sharpoint, Planview, MS Office, Access, Applications
Education
The University of Texas at San Antonio 1992 — 2003
BBA, accounting
SQS 2013 - Present
BT Global Services 2013 - July 2013
BT Global Services 2010 - 2012
BT Global Services 2007 - 2010
International Network Services 2000 - 2007
DecisionOne January 1998 - January 2000
Electronic Data Systems July 1995 - January 1998
Skills
IT Strategy, Professional Services, Cloud Computing, Managed Services, Forecasting, P&L Analysis, P&L Forecasting, Financial Variance..., Budget P&L, Vendor Management, Telecommunications, Business Analysis, Management, Program Management, Enterprise Software, Sales, Management Consulting, Pre-sales, Integration, SaaS, Solution Architecture, Strategy, Finance, CRM, Business Process..., Outsourcing, Unified Communications, Enterprise Architecture, Budgets, IT Service Management, Business Process, P&L Management, Consulting, Service Delivery, Product Management, Project Portfolio..., Business Transformation, Business Intelligence, Cross-functional Team..., Leadership, IT Outsourcing, Governance, PMP, Process Improvement, SharePoint, Business Strategy, IT Management
Education
University of Arizona 1990 — 1995
BSBA, Finance and Accounting
Convergys February 2013 - Present
Sears Home Improvement Products September 2012 - January 2013
Ollies Bargain Outlets April 2011 - May 2012
Garden Ridge March 2008 - March 2011
ICT Group, Inc September 2006 - February 2008
People Support, Inc 2005 - 2006
DecisionOne January 2002 - June 2005
Convergys 1999 - 2001
United States Marine Corps May 1978 - November 2000
CSK Auto 1992 - 1999
Skills
Team Leadership, Team Building, Leadership, Management, Change Management, Recruiting, CRM, Call Center, Customer Experience, Workforce Management, Military, Operations Management, Customer Service, Process Improvement, Customer Satisfaction, Strategic Planning, Performance Management, Coaching, Project Management, Program Management, Project Planning, Employee Relations, Vendor Management, Outsourcing, Sales, Inventory Management, Employee Training, Retail, Call Centers, Human Resources, Strategy, Logistics
Education
Webster University 1983 — 1985
MA, Management
The Citadel 1974 — 1978
BA, Psychology
Tarrant County College 2008 - 2008
DecisionOne 1996 - 1999
Memorex Telex 1991 - 1996
Education
The University of Texas at Arlington 2006 — 2012
Transamerica July 2013 - Present
McGladrey LLP October 2010 - June 2013
PricewaterhouseCoopers January 2007 - July 2009
DecisionOne January 2001 - October 2005
Skills
Auditing, Internal Controls, Financial Accounting, Accounting, GAAP, CPA, Microsoft Excel, Microsoft Word, External Audit, Financial Reporting, US GAAP, SEC filings, Financial Statements, Financial Audits, Sarbanes-Oxley Act, Assurance, Revenue Recognition, General Ledger, Cash Flow, QuickBooks, Financial Analysis, Internal Audit, Corporate Finance, Forecasting, Financial Services, Finance, Big 4, IFRS, Financial Modeling, Analysis, Banking, Strategic Planning
Education
The Ohio State University - The Max M. Fisher College of Business 2002 — 2006
Bachelor of Science (B.S.), Accounting
Cheikh Anta Diop University 1995 — 1999
Master of Science (M.S.), Economics
OhioHealth 2008 - Present
Riverside Methodist Hospital 2008 - Present
DecisionOne May 2003 - October 2005
PACCAR January 1998 - May 2003
Skills
Process Improvement, Quality Management, Manufacturing, Healthcare, Healthcare Management, Six Sigma, Strategic Planning, Change Management, Team Building, Training, Continuous Improvement, Lean Manufacturing, Kaizen, Root Cause Analysis, Organizational..., Manufacturing..., Visio, Public Speaking, Microsoft Word, Microsoft Office, Microsoft Excel, Leadership, Hospitals
Education
Colorado State University 2009 — 2013
MBA, Business Administration
The Ohio State University 1992 — 1997
BSISE, Industrial Engineering
DecisionOne January 2015 - April 2015
Travelway Group International Inc. 2013 - 2013
Norampac Viau 2009 - 2013
Skills
Illustrator, Photoshop, Color Theory, Textiles, Creativity, Product Visualisation, Presentation Design, Design industriel, Design de produits, Sketch, Adobe Photoshop, Adobe Illustrator, Développement de concept, Conception de produit
Education
Université de Montréal 2008 — 2012
finissante 2012, Industrial and Product Design, Baccalauréat
Cégep de Rivière-du-Loup 2003 — 2005
3 ans, Design de présentation visuelle
Cégep de Saint-Hyacinthe 2000 — 2002
2 ans, Textile Sciences and Engineering, DEC
University of Minnesota December 2000 - Present
DecisionOne June 1998 - December 2000
IBM Global Process Services March 1997 - June 1998
Skills
Troubleshooting, System Administration, Active Directory, Linux, Network Administration, Windows, Networking, Computer Hardware
Education
University of Minnesota-Twin Cities 1990 — 1994
Economics with mathematics emphasis
University of Minnesota-Twin Cities
Sterling Jewelers November 2005 - Present
DecisionOne September 1986 - May 2003
Skills
Translation specialist..., Simultaneous...
Education
University of Minnesota-Twin Cities 1980 — 1982
Master of Arts, Hispanic Linguistics
University of MInnesota 1972 — 1975
Bachelor of Arts, Spanish, Italian
University of Dallas May 2013 - Present
Dallas Contemporary January 2010 - February 2013
Dallas Contemporary January 2009 - January 2010
Dallas Contemporary February 2008 - December 2008
DecisionOne March 2002 - December 2002
Skills
Art, Graphic Design, Editing, Adobe Creative Suite, Technolutions Slate, Photography, Photoshop, Creative Writing, Event Management, Drawing, Research, WordPress, Illustrator, Contemporary Art, Blogging, Art History, Copywriting, Mac, Painting, InDesign, Advertising, Creative Direction, Concept Development
Education
University of North Texas 2003 — 2007
BFA, Sculpture
Texas A&M University 1995 — 1999
Microsoft June 2014 - Present
Microsoft August 2013 - June 2014
DecisionOne July 2012 - June 2013
Geek Squad April 2011 - June 2012
Geek Squad May 2007 - April 2011
Civil Design Group, Inc May 2005 - May 2008
Southern Deli, LLC September 2001 - October 2003
Skills
Windows 7, Active Directory, Computer Repair, Computer Hardware, Windows Server, A+ Certified, XP, Troubleshooting, Mac OS X, Software Installation, Technical Support, Laptops, Network Administration, Wireless Networking, CompTIA, OS X, Windows, Customer Service, Networking, Network+, Customer Satisfaction, Windows Vista, Group Policy, Microsoft Certified..., Microsoft SQL Server, Help Desk Support, Hardware, System Administration, System Deployment, Testing, Microsoft Technologies, Operating Systems, VMware, Virus Removal, Visio, Hyper-V, Computer Maintenance, Software Documentation, Virtualization, CRM, Remote Desktop, Printers, Training, Antivirus, Microsoft Exchange, Windows XP, Hardware Support, Visual Basic, Linux, Android
Education
University of Central Florida 2009 — 2011
B.A.S, Information Technology
Valencia College 2008 — 2009
AA, General Studies
Valencia College 2006 — 2009
A.S, Computer Engineering Technology Networking Microsoft
WellPoint January 2012 - Present
WellPoint January 2012 - Present
WellPoint July 2005 - April 2010
WellPoint 2005 - 2010
Anthem Life September 2004 - July 2005
DecisionOne March 1997 - October 1999
DecisionOne 1997 - 1999
Anthem Blue Cross September 1996 - March 1997
Skills
Access, Process Improvement, Microsoft Excel, Business Analysis, Microsoft Word, Team Building, Health Insurance, PowerPoint, Project Management, Data Analysis, Business Process..., Outlook, Visio, Managed Care, Pharmacy Benefit..., Performance Management
Education
University of Colorado at Denver 2005 — 2005
Certified, Business Analyst
Nijenhove 1985 — 1987
Associates, Business
Dell January 2005 - October 2014
Dell 2004 - October 2014
Savvis January 1999 - December 2004
Exodus Communications 1999 - February 2002
DecisionOne 1993 - 1999
DecisionOne 1993 - 1999
S.C.T 1987 - 1993
Skills
Cloud Computing, Direct Sales, Sales, Salesforce.com, Solution Selling, Data Center, New Business Development, Storage, Disaster Recovery, Managed Services, Selling, Program Management, Enterprise Software, SaaS, Channel Partners, Professional Services, Business Alliances, Sales Management, Virtualization, Sales Process, Sales Operations, Channel, Account Management
Education
University of Scranton
INX May 2008 - February 2010
DecisionOne October 2002 - May 2008
DecisionOne - Tulsa, OK November 1996 - October 2002
Education
Tyler Junior College 1972 — 1973
Certificate of Proficiency, Secretarial Studies
George Washington School of Business
Project Management
Towers Watson 2005 - Present
DecisionOne 2002 - 2005
CDG and Associates 1999 - 2002
Skills
Performance Management, Business Analysis, Data Warehousing, HRIS, Human Resources, Management, Payroll, PeopleSoft, Process Improvement, SQL, Succession Planning, Analysis, Analytics
Education
The Johns Hopkins University 1990 — 1995
Master of Administrative Science, Human Resources
Millersville University of Pennsylvania 1981 — 1985
Bachelor of Science, Business Administration
Solutions4U, LLC dba Cartridge World #148 October 2004 - Present
DecisionOne 1995 - 2002
Society of Exploration Geophysicists 1992 - 1995
Skills
New Business Development, Team Building, Customer Service, Sales, Sales Management, Solution Selling, Managed Services, Account Management, Professional Services, Marketing Communications, Selling, Team Leadership, Start-ups, Direct Sales, Sales Process, Small Business, Entrepreneurship, Strategic Partnerships, B2B
Education
Tulsa Community College 1990 — 1995
Associate's degree, Microcomputers for Business
University of Tulsa 1961 — 1967
Bachelors of Science, Mathematical Engineering
Oracle Corporation January 2011 - Present
DecisionOne 1999 - 2011
Skills
Unix, Hardware, Troubleshooting, Solaris, Servers, Operating Systems, Virtualization
Education
Union County College
Associate's degree in Electronics
Akibia/Zensar March 2012 - Present
Akibia June 2002 - April 2012
DecisionOne 1996 - May 2002
Bell Atlantic January 1990 - 1996
Control Data Corp May 1968 - December 1990
Skills
Servers, Troubleshooting, A+ Certified, Hardware, Computer Hardware, Disaster Recovery, VMware, HP, Unix, Data Center, Virtualization
Education
The University of Georgia 1961 — 1965
The University of Georgia 1961 — 1964
Iron Mountain June 2010 - Present
SunGard Availability Services March 2005 - May 2010
Air Liquide May 1999 - January 2005
DecisionOne July 1994 - May 1999
Skills
Accounting, Sarbanes-Oxley Act, Financial Analysis, General Ledger, Internal Controls, Lawson General Ledger, Financial Reporting, Government Census..., Hyperion Planning, Supervisory Skills, Budgets, Process Improvement, Sarbanes-Oxley, Internal Audit, Oracle E-Business Suite, Forecasting, Analysis, Account Reconciliation, Auditing, GAAP, Finance, Consolidation, Hyperion Enterprise, IFRS
Education
University of Phoenix 2003 — 2005
Master, Business Administration
University of Pittburgh 1991 — 1994
Bachelor of Arts, Business/Economics
Dynalab Inc. January 2006 - September 2012
DecisionOne April 2002 - August 2005
Skills
Test Planning, Manufacturing, Lean Manufacturing, Electronics, Process Improvement, Supplier Quality, SPC, Product Development, Quality System, Iso 9000, Quality Management, DMAIC, Failure Analysis, FMEA, ISO, Telecommunications, Quality Auditing, 8D Problem Solving, Continuous Improvement, Calibration
Education
The Ohio State University 1996 — 2001
Bachelor of Science - Industrial and Systems Engineering
DecisionOne October 1996 - June 2009
Memorex Telex August 1991 - October 1996
Skills
Solution Selling, Data Center, Storage, Managed Services, HP, Service Delivery, SaaS, Professional Services, Salesforce.com, IT Service Management, Enterprise Software, Disaster Recovery, Cross-functional Team..., Outsourcing, Strategic Partnerships, Channel Partners, Strategy, Vendor Management, Sales Process, Sales Operations, Cloud Computing, Product Management, Business Alliances, Team Leadership, Servers, Business Development, Management, Hardware, Call Centers, Account Management, Program Management, Virtualization, Troubleshooting, Technical Support, Solution Development, Sales, Sales Management, Process Improvement, Sun
Education
Northwest TV & Electronics
Electronics Associate, Electrfonics
University of Minnesota-Twin Cities
Labor Ready September 2011 - Present
Masterson Personnel December 2010 - September 2011
USI April 2006 - February 2009
Comcast October 2000 - August 2003
DecisionOne October 1997 - December 1999
Skills
Microsoft Office, Customer Service, Troubleshooting, Windows, Excel, Wireless Networking, Computer Repair, Network Administration
Education
KRS Computer and Business School 1997 — 1998
Certificate in NT Networking and Microsoft Office Applications, Computer Science
University of Minnesota-Twin Cities 1987 — 1989
Colonial Nissan 2008 - 2011
Hopkins Ford Lincoln Mercury July 2006 - March 2008
Sears October 1998 - September 2005
Towers Watson formerly Towers Perrin June 1999 - August 2002
DecisionOne November 1993 - June 1999
Skills
Automotive, Vehicles, Automobile, Automotive Repair, Automotive Aftermarket, Suspension, Brake, Tires, Parts, Steering, Powertrain, Automotive Electronics, Oracle PL/SQL..., Microsoft Excel, Microsoft Office, Microsoft Word, VBA, REXX, COBOL, RPG, Microsoft Access, Warranty
Education
Universal Technical Institute of Pennsylvania Inc 2004 — 2006
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
CHI Institute, Broomall PA formerly RETS Electronics School 1991 — 1993
Associate's degree, Electrical and Electronics Engineering
DecisionOne May 1992 - Present
DECEISIONONE 1992 - July 2012
Skills
crisis problem solving,...
Education
EAST LEYDEN HIGH SCHOOL
Triton College
United Stationers December 2008 - Present
DecisionOne July 2008 - December 2008
Viking Supply Inc. June 2003 - February 2008
Skills
Sales, Customer Service, Management, Team Leadership, Forklift Operator, Cherry Picker, P2V, RF Scanners, Stock Picking, Order Picking, Palletizing, Packaging, Order Fulfillment, Pick & Pack, Shipping, Master Scheduling, Blueprint Reading, Inventory Control, Internal Audit, Job Costing, Accounts Payable, Accounts Receivable, Department Budgeting, Data Entry, UPS Shipping, QuickBooks, Microsoft Office
Education
The Ohio State University - The Max M. Fisher College of Business 2004 — 2005
Business Administration and Management, General
Open Door Christian School 1991 — 2004
DecisionOne
Skills
Software Documentation, System Administration
Education
Tulsa Community College 1988 — 2002
Associate's degree, Business Administration and Management, General, 3.472
DecisionOne July 2012 - Present
Staples August 2003 - May 2012
Education
University of Delaware 2005 — 2010
Bachelor of Science, Economics
Shon Gibbs Imagery January 2015 - Present
Cook County Sheriff's Department June 2014 - Present
Career Education Corporation October 2013 - June 2014
Creative Accents August 2006 - September 2013
Southwest Airlines 2011 - April 2013
DIRECTV June 2010 - August 2011
Dish Network May 2009 - June 2010
Lowe's Home Improvement March 2008 - May 2009
DecisionOne May 2005 - January 2009
Skills
Proficient in Microsoft..., Sales representative..., Leadership, Microsoft Office, Social Media, Training
Education
Post University 2013 — 2017
Computer Information Systems
Heritage Home School Academy 2001 — 2005
HIgh School Studies, Regular/General High School/Secondary Diploma Program
Tulsa Community College
Oracle December 2010 - Present
DecisionOne 2002 - 2009
Skills
Hardware, Troubleshooting, Sun, Solaris
Education
University of Phoenix
Master of Science (MS) in Computer Information Systems
Kharkiv Institute of Municipal Engineering
U.S.Equivalence: BS and MS in Civil Engineering and Economics
Hewlett-Packard May 2000 - Present
Bank of America August 2000 - August 2001
DecisionOne May 1998 - August 2000
Education
Texas State Technical College 1996 — 1997