Discover Financial Services
Industry: Financial services company
DescriptionDiscover Financial Services, Inc. is an American financial services company that owns and operates Discover Bank, which offers checking and savings accounts and credit cards. It also owns and operates the Discover and Pulse networks, and owns Diners Club International. Customer service: 00 1 801-902-3100 Headquarters: Riverwoods, Illinois, United States CEO: Roger C Hochschild Subsidiaries: Diners Club International, Discover Bank,
Discover Financial Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Discover Financial Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Discover Financial Services Salaries. You can even request information on how much does Discover Financial Services pay if you want to. Learn about salaries, pros and cons of working for Discover Financial Services directly from the past employees.
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7,110 Discover Financial Services employees in database. Find out everything there's to know about Discover Financial Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Discover Financial Services Employees
San Francisco Badlands May 2009 - Present
Discover Financial Services March 2006 - April 2009
Tropical Smoothie Cafe June 2004 - April 2006
Skills
Exceptional People..., Organized Multi-tasker, Management Skills, Hiring Practices, Outstanding Oral &..., Work in A Fast Paced..., Highly detail oriented, Resourceful..., Microsoft Office, Computer Proficiency, Innovation, Positive Team Player, Google Apps
Education
City College of San Francisco 2010 — 2014
Associate's degree, Business Administration, Management and Operations
Discover Financial Services November 2010 - Present
BCD Travel May 1997 - August 2009
Skills
Consultative Selling, Account Management, Problem Solving, Contract Negotiation, Customer Service, Management, Microsoft Excel, Hospitality, Selling, Training, Leadership
Education
College of DuPage 1992 — 1994
Hospitality Management/Administration, Travel and Tourism Services Management
Discover March 2015 - Present
Concentrix November 2014 - March 2015
Discover Financial Services May 2014 - September 2014
Concierge Services of Atlanta July 2012 - March 2014
Staples February 2012 - October 2012
WCSU Radio September 2008 - March 2012
John G Shedd Aquarium April 2007 - November 2011
Chicago State University January 2008 - May 2011
Clear Channel Radio January 2010 - January 2011
Famous Footwear June 2006 - April 2007
Skills
Adobe Audition, Avid Editor, Ticketmaster, Raiser's Edge, Microsoft Office, Vista, Music, Windows Vista, Facebook, Radio Broadcasting, Social Networking, Video Editing, Public Speaking, Final Cut Pro
Education
Chicago State University 2007 — 2011
Communication, Media Arts, & Theatre
Southern Illinois University, Carbondale 2004 — 2006
Radio/Television
Discover Financial Services August 2015 - Present
BandBell Inc. November 2014 - Present
IN Line Productions March 2015 - June 2015
Skills
Adobe Creative Suite, Storyboarding, Animation, Sound Design, Social Media Marketing, Advertising, Video Editing, Photography, Motion Graphics, Final Cut Pro, Art, Film
Education
Columbus College of Art & Design 2011 — 2013
Bachelor of Fine Arts (B.F.A.), Cinematography and Film/Video Production
Cleveland Institute of Art 2007 — 2010
Bachelor of Fine Arts (B.F.A.), Technology Integrated Media Environment
Takeda Pharmaceuticals March 2015 - Present
Discover Financial Services August 2014 - February 2015
Baxter Healthcare November 2012 - August 2014
Abbott Laboratories May 2008 - October 2012
TAP Pharmaceuticals July 2006 - May 2008
Mitsubishi Electric Automation 2002 - 2006
Misubishi Electric & Electronics USA 2001 - 2002
Nabisco 1999 - 2001
Nabisco/Favorite Brands International 1998 - 1999
Nabisco/Favorite Brands International 1997 - 1998
Skills
Product Launch, Outlook, Business Strategy, Product Management, Mergers, Human Resources, Pharmaceutical Industry, Change Management, Marketing Accountability, Corporate Contracts, Policy Review, Policy Analysis, Product Development, Brand Management, Management, Mergers & Acquisitions, Market Research, Recruiting, Performance Management, Onboarding, Employee Engagement, Recruitments, Professional..., SAP, Taleo, People Development, Cross-functional Team..., Process Improvement, Project Management, Analysis
Education
Fashion Institute of Design 1991 — 1993
Associates of Applied Science, Fashion Merchandising and Design
College of Lake County 1981 — 1983
Certification, Medical/Clinical Assistant
Round Lake Senior High 1979 — 1983
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Discover Financial Services August 2015 - Present
Magenta LLC September 2014 - January 2015
General Mills March 2012 - July 2014
GrafTech International January 2011 - June 2011
GE May 2009 - July 2010
AXA Equitable December 2008 - May 2009
Skills
Microsoft Office, SAP, Maximo, AutoCAD, Visio, Minitab, Arena Simulation..., Lean Manufacturing, Leadership, Quality Assurance, Budgets, 5S, Continuous Improvement, Six Sigma, Kaizen, PowerPoint, Training, Microsoft Excel, Management, Engineering
Education
Northwestern University 2014 — 2015
Master of Science (M.S.), Law, MSL with Honors
Cleveland State University 2007 — 2011
Bachelor of Science (B.S.), Industrial Engineering, Cum Laude
Discover Financial Services Senior Executive AssistantBaxter HealthcareJuly 2011 - June 2013
Grainger March 2008 - December 2009
Skills
Project Planning, Administrative Functions, Prioritize Workload, Fast Paced Environment, Confidentiality, Travel Planning, Continuous Improvement, Assertiveness, Communication Skills, Project Management, Cross-cultural Teams, Microsoft Office, Expense Reports, Diversity & Inclusion, Personal Development
Education
College of Lake County
State Farm January 2015 - Present
MDC Wallcoverings December 2012 - March 2014
Discover Financial Services May 2012 - December 2012
Northern Illinois University January 2012 - May 2012
Northern Illinois University August 2011 - May 2012
Northern Illinois University January 2011 - May 2012
Shaw Media 2005 - 2006
Guest Communications Corporation 2004 - 2005
Michaels Stores, Inc. 2001 - 2004
Skills
Proofreading, Editing, Photoshop, PowerPoint, InDesign, Administration, Blogging, Customer Service, Copywriting, Graphic Design, Databases, Excel, Event Planning, French, Illustrator, Internet, Microsoft Office, Social Media, Newsletters, Outlook, Research, Retail, Teamwork, Word, Writing, Social Media Marketing, Adobe Creative Suite, Advertising, Leadership
Education
Northern Illinois University 2010 — 2012
Bachelor of Arts (B.A.), History, 3.92
College of Lake County 2008 — 2010
Associate of Arts, English Language and Literature, General, 3.45
Rustoleum Corporation March 2015 - Present
GlennsGraphix March 1998 - April 2015
FCB Global June 2014 - December 2014
Stevens & Tate Marketing March 2014 - May 2014
Blu Sky Creative, Inc March 2014 - March 2014
Wilson Sporting Goods Co. February 2014 - March 2014
DGS Retail November 2013 - January 2014
Beam Proof 2012 - 2013
Discover Financial Services 2012 - 2012
Lake County High Schools Technology Campus 2010 - 2011
Skills
Photoshop, Illustrator, InDesign, Logo Design, Postcards, Mailers, Layout, Packaging, Posters, Catalogs, Image Manipulation, Invitations, Newsletters, Color Correction, Billboards, Scanners, Rack Cards, Sales, Menu Development, Typography, Brochures, Direct Mail, Flyers, Graphic Design, Graphics, Pre-press, Mac, Illustration, Creative Direction, Business Cards, Dreamweaver, Banners, Advertising, Corporate Identity, Web Design, Adobe Creative Suite, Art Direction, Photography
Education
College of Lake County 2009 — 2011
Certificate, Multimedia Communications
Fashion Institute of Technology 1985 — 1986
Graphic Design
Kings Park High School
Skill Scout June 2014 - Present
Giunta Creative 2002 - Present
Groupon 2011 - 2012
Sears Holdings Corporation 2010 - 2011
Obtiva 2010 - 2011
The Killswitch Collective July 2008 - April 2009
Tukaiz, Inc. March 2007 - July 2008
Discover Financial Services December 2002 - November 2006
Strategy One 2005 - 2006
Discover Financial Services 2004 - 2006
Skills
CSS, JavaScript, Agile Methodologies, MySQL, Web Design, User Interface Design, User Experience, jQuery, Web Development, HTML, Ruby on Rails, Interaction Design, Front-end, InDesign, Photography, Typography, HTML 5, Graphics, Adobe Creative Suite, Web Applications, PHP, Flash, Scrum, Mobile Applications, WordPress, Illustrator, SEO, AJAX, OS X, Software Development
Education
College of DuPage
Discover Financial Services September 2011 - Present
Collections Etc. May 2007 - August 2011
Sears Holdings Corporation September 2003 - May 2007
AT&T September 1998 - September 2003
AT&T September 1989 - September 1998
Skills
Supply Chain Management, Transportation, Customer Service, Contract Management, Supply Chain, Logistics, Purchasing, Process Improvement, Contract Negotiation, Management, Strategy, Strategic Sourcing, Project Management, Supplier Negotiation, Leadership
Education
Elmhurst College 2001 — 2003
Master of Science, Supply Chain Management
Western Illinois University 1985 — 1987
Bachelor of Business, Transportation
Northwestern University
Negotiation
College of Lake County
APL May 2008 - June 2014
Photo Craft Imaging 2006 - 2007
HSBC 2004 - 2005
Discover Financial Services January 1999 - June 2004
Northstar publishing 1987 - 1992
Skills
Freight, Transportation..., Transportation, Container, Freight Forwarding, Shipping, Trucking, Logistics, Operations Management, Logistics Management, 3PL, Warehousing, LTL, Process Improvement, Team Management, Customer Support, International Logistics, Warehouse Management, Rail Operations, Customer Service, Account Management, Sales, Team Leadership, Employee Training, Customer Retention, Microsoft Excel, Microsoft Office, Purchase Management, Direct Mail, Digital Printing, Business Development, Container Terminals, RFQ Development, Digital Photography, Offset Printing, Screen Printing, Dye Sublimation, Project Management, RFP Generation, Team Building, Publishing, Distribution Strategies, Direct Marketing, Contract Negotiation, Contract Management, Talent Acquisition, New Business Development, Customer Acquisition, Procurement, Wide Format Printing
Education
College of DuPage
Moraine Valley Community College
OfficeMax January 2011 - 2014
Navistar Inc January 2004 - December 2009
Discover Financial Services January 2000 - December 2003
Skills
Administrative..., Outlook, Office Management, Data Entry, Spreadsheets, Office Administration, Time Management, Customer Service, Telephone Skills, Adobe Acrobat, PowerPoint, Lotus Notes, Process Scheduler, Expense Management, Microsoft Publisher, Event Planning, Leadership, Management, Marketing, Project Management, Training
Education
College of DuPage
Discover Financial Services July 2013 - Present
Self-Employed January 2008 - Present
DePaul University September 2011 - July 2013
zpd+a Architects September 2010 - July 2013
Prudential Rubloff September 2007 - March 2013
Worldwide Express September 2008 - August 2010
WLUW 88.7 September 2005 - October 2009
zpd+a Architects November 2002 - August 2007
Skills
Video Production, Video Editing, Photography, Photoshop (Advanced), Illustrator, Motion Graphics, Lighting for Film/Video, Internet, Web Design, Adobe Creative Suite, Adobe Acrobat, Adobe Bridge, Accounting, Marketing Communications, Multimedia Project..., HTML, CSS, JavaScript, InDesign, Microsoft Office, Photoshop, Lighting, Microphone Placement, Social Media Marketing, Video, Multimedia, Videography, Project Coordination, Television
Education
DePaul University 2011 — 2013
Bachelor's degree, Digital Cinema and Interactive Media
City Colleges of Chicago-Harry S Truman College 2007 — 2010
Associate of Arts (AA), Psychology
Columbia College Chicago 1999 — 2001
Student at large, Film/Cinema/Video Studies
Hunter College July 2007 - August 2008
Hunter College August 2007 - January 2008
The Cambridge Group April 2001 - January 2003
Whittman-Hart / marchFIRST January 1999 - April 2001
Discover Financial Services January 1995 - December 1998
The Burrows Company May 1993 - December 1994
Skills
Relational Data Modeling, Query Optimization, Query Writing, Data Migration, SQL, Software Deployment, Enterprise Software, End User Training, User Interface Design, Database Design, Data Architecture, Access Database, Crystal Reports, SPSS, Statistical Data..., ECG interpretation, Statistical Reporting, Experimental Psychology, Design of Experiments, Behavioral Science, Early Childhood..., Child Development, Developmental Psychology, Observation, Behavior Analysis
Education
DePaul University 1992 — 1996
Fine/Studio Arts, General
City University of New York-Hunter College
Developmental and Child Psychology
Discover Financial Services April 2012 - Present
American Express December 2009 - April 2012
Cognizant Technology Solutions November 2009 - April 2012
Deloitte Consulting June 2008 - August 2008
Tata Consultancy Services February 2007 - July 2007
UST Global December 2003 - October 2006
Skills
Analytics, Business Intelligence, Marketing Analytics, Business Analysis, Data Mining, Tableau, Project Management, Requirements Gathering, Requirements Analysis, SDLC, Financial Services, Business Process..., IT Strategy, Teradata, DB2, Consulting, Business Objects, Business Modeling
Education
Indiana University - Kelley School of Business 2007 — 2009
MBA
College of Engineering, Trivandrum 1999 — 2003
B.Tech
St Thomas Residential School,Trivandrum
Discover Financial Services January 2014 - Present
Discover Financial Services May 2013 - September 2013
AutoZone February 2011 - April 2013
Six Flags Great America March 2005 - June 2010
Leading Edge Solutions January 2007 - September 2007
Skills
Java, C#, Computer Science, Software Development, COBOL, C++, IBM Mainframe, OWASP, Networking, Bash, Assembler, z/OS, Windows 7, Linux, Testing, Security, PHP, DB2, Databases, Microsoft Excel, HTML, SQL, Oracle, Windows, Access, Enterprise Architecture
Education
Northern Illinois University 2009 — 2013
Bachelor of Science, Computer Science
College of Lake County 2008 — 2009
Computer Science
Antioch Community High School 2004 — 2007
High school Diploma, Computers and Electronics
Zurich North America March 2015 - Present
Discover Financial Services June 2014 - August 2014
Skills
SAS, Net Promoter Score, Business Objects, Salesforce.com, Tableau, SPSS, Microsoft Excel, Consumer Insight, Data Analysis, Marketing Analytics, Statistics, Text Analytics, SQL, R, Social Media, Brand Development, Foreign Affairs, Qualitative Research, Analytics
Education
Northwestern University 2013 — 2014
Master's Degree, Integrated Marketing Communications (Marketing Analytics)
China Foreign Affairs University 2009 — 2013
Bachelor's Degree, Double Major: International Studies (B.A.); International Economics and Trade (B.S.)
Discover Financial Services September 2012 - Present
FIRST Insurance Funding Corp April 2003 - September 2012
Metropolitan Graphic Arts October 2001 - April 2003
Marvin Window Center December 2000 - October 2001
Skills
Credit, Insurance, Account Management, Credit Analysis, Financial Analysis, Loans, Microsoft Excel, Risk Management, Customer Service
Education
College of Lake County 2001 — 2011
Zion Benton Township High School 1998 — 2000
Columbia College of Missouri
Discover Financial Services August 2015 - Present
HERE North America, LLC May 2014 - December 2014
Aspect Software October 2012 - February 2014
Cengage Learning January 2008 - June 2011
CCH, Inc January 2006 - December 2007
Fry, Inc. November 2005 - December 2005
RiverStar Software May 2005 - October 2005
Alliance Consulting October 2004 - March 2005
Warehouse Equipment Solutions, Inc January 2004 - March 2004
Amadeus Consulting June 2001 - October 2001
Skills
XML, C#, Software Development, Scrum, JavaScript, Agile Methodologies, Microsoft SQL Server, .NET, Web Services, Web Applications, ASP.NET, Subversion, XSLT, AJAX, Agile & Waterfall..., jQuery, HTML, Databases, User Interface, Java, Architecture, E-commerce, User Experience, Test Driven Development, Visual Basic, ASP, Communication Skills, Scrum Master, Agile, JIRA
Education
Rose-Hulman Institute of Technology 1994 — 1998
Bachelor of Science, Computer Science
College of DuPage 2011 — 2012
None, Social/Behavioral Sciences, A
Discover Financial Services April 2014 - Present
Pilgrim Christakis LLP January 2009 - March 2014
Arnstein & Lehr LLP September 2007 - December 2008
Americorps NCCC September 2003 - July 2004
Skills
Consumer Finance, Mechanics Lien, FDCPA Litigation, Contested Foreclosures, General Commercial..., Class Action Defense, Inter-Creditor Disputes, Commercial Litigation, Litigation, Legal Writing
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2004 — 2007
Doctor of Law (JD)
University of Illinois at Urbana-Champaign 1999 — 2003
Bachelor of Science (BS), Political Science
Discover Financial Services October 2012 - Present
RHR International September 2011 - February 2012
US Bank January 2006 - February 2011
DeRose Financial Planning Group November 2004 - January 2006
Cool Savings, Inc September 2003 - October 2004
The Childs\Dreyfus Group September 2002 - June 2003
KBA Marketing September 1999 - August 2002
Skills
Coordination, Research, Expenses, Invoicing, Office Management, Outlook, Event Planning, Scheduling, Microsoft Office, Lotus Notes, Conferences, Meeting Planning, Troubleshooting, Analyze Problems, Highly resourceful, Vendor Management, Proactive self-starter, High Level Of..., Creative Solutions, Energy, Integrity, Organizational..., Heavy Calendaring, Solution Focused, Process Scheduler
Education
College of Lake County
Child Psychology
Bayforce December 2014 - Present
Accenture February 2006 - August 2013
Accenture September 2003 - February 2006
Accenture November 1998 - September 2004
Discover Financial Services June 1997 - November 1998
Skills
SAP, Project Implementation, SDLC, SQL, Program Management, Competitive Analysis, Business Analysis, Cross-functional Team..., Requirements Analysis, Customer Relations, Business Case, Analytics, Agile, Software Project..., Team Leadership, SAP ECC 6.0 (FI & CO), SAP R3 4.6 C (FI), Business Consolidation..., MS SQL Developer, MS Reporting Services..., COBOL I & II (mainframe), COBOL, CICS, DB2/SQL, QMF (mainframe), Fileaid, Windows, Integration, SharePoint, SAP R/3, Agile Methodologies, Customer Service, User Acceptance Testing, Requirements Gathering, Testing, ABAP, Analysis, Software Development, SAP ERP, Project Planning, Team Management, Business Intelligence, Management, Business Process Design, Business Process, Business Process..., PMO, ERP, PMP, Vendor Management
Education
University of Illinois at Chicago 1990 — 1997
BS, IDS
City Colleges of Chicago-Harry S Truman College 1986 — 1989
Associate of Science (AS), Computer Science
Citi July 2014 - Present
CSL Behring February 2014 - May 2014
Discover Financial Services June 2007 - December 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas September 2006 - April 2007
OfficeMax March 2006 - September 2006
GE June 1997 - September 2005
Skills
Process Improvement, Vendor Management, Business Analysis, Project Management, Risk Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Master of Business Administration (MBA), MBA w/Project Mgmt Concentration
Chicago State University 1998 — 2001
Bachelor of Science (B.S.), Liberal Arts and Sciences/Liberal Studies
Lindblom H.S. 1979 — 1983
Diploma, General Studies
Epic 2013 - Present
St. Olaf College September 2010 - May 2013
Discover Financial Services April 2012 - August 2012
Chaffee & Associates, LLC June 2011 - August 2011
L & L Management 2009 - 2011
Mandarin Oriental Hotel Group June 2010 - July 2010
Skills
Event Planning, PowerPoint, Microsoft Office, Social Media, Data Analysis, Microsoft Excel, Public Speaking, Research, Microsoft Word, Spanish, Statistics, Critical Thinking, Marketing Communications, Social Media Marketing, Facebook, Marketing, R, Marketing Research, Social Networking, Teamwork
Education
St. Olaf College 2010 — 2013
Bachelor of Arts (BA), Psychology, Management Studies
Colgate University 2009 — 2010
Bachelor of Arts (BA), Transferred
Hopkins High School 2007 — 2009
JPMorgan Chase January 2014 - Present
JPMorgan Chase May 2012 - January 2014
Medco Health Solutions UK October 2008 - May 2012
Nationwide Childrens Hospital July 2006 - September 2008
Discover Financial Services July 2005 - February 2007
Skills
Call Centers, Finance, Banking, Credit, Risk Management
Education
Cincinnati State Technical and Community College 2014 — 2016
Associate of Art
Columbus State Community College 2005 — 2008
University of Cincinnati 2004 — 2005
PwC July 2015 - Present
Discover Financial Services July 2015 - Present
iKhan & Co. Advisory Services, Inc. July 2012 - Present
Oppenheimer & Co. Inc. April 2015 - July 2015
Gibraltar Private Bank & Trust February 2015 - April 2015
JPMorgan Chase & Co. May 2014 - February 2015
Citi July 2013 - September 2013
Citi March 2012 - July 2012
HSBC March 2011 - December 2011
Citi October 2010 - March 2011
Skills
Microsoft Office, Word, Excel, PowerPoint, Outlook Express, Microsoft Excel, Risk Management, Financial Institutions, Hedge Funds, Project Management, Certified Fraud Examiner, AML, Bank Secrecy Act, USA PATRIOT Act, Due Diligence, Fraud, KYC, Financial Services
Education
City University of New York School of Law
Doctor of Law (J.D.), Corporate Business Law
NYU School of Professional Studies 2015 — 2015
Certificates in both Corporate Compliance & Ethics and U.S. Law & Methodologies
Cornell University - Johnson Graduate School of Management
Executive Leadership Certificate- Leadership & Strategic Project Management
Mercy College
Bachelor of Science (B.S.), Honours in Business Administration, Specialized in International Business.
Seawolf Association July 2010 - Present
TogetherWeServed.com March 2012 - Present
DeVry University November 2011 - 2013
Watson Pharmaceuticals 2005 - 2009
Discover Financial Services 1996 - 2004
US Navy 1974 - 1984
US Navy 1970 - 1972
US Navy 1970 - 1972
US Navy 1970 - 1971
Skills
Security, Surveillance, CCTV, Access Control, Customer Relations, Microsoft Office, Physical Security, Customer Service, Security Management, Excel, Budgeting, Alarms, Word, Administration, Windows, Access, PowerPoint, Security+, IP Cameras, First Aid, Investigation, Security Clearance, Supervisory Skills, Risk Assessment, Security Operations, Military, Visio, Security Training, Business Continuity, Workplace Violence, HAZMAT, Scanners, Internet Explorer, Documentation, Private Investigations, Policy Writing, Digital Video, Transportation Security, Contingency Planning, Intrusion Detection, Building Security, ASIS, Proprietary Software, RFID applications, Vault, Program Management, System Administration, Budgets, Helicopters, Helicopter Operations
Education
DeVry University 2011 — 2013
BS Technical Management, 4.0
City University of Seattle
Associate of Science (A.S.), General Studies
Discover Financial Services June 2015 - Present
Hospira January 2015 - June 2015
Sears Holdings Corporation April 2014 - October 2014
US Foods December 2013 - March 2014
DISYS March 2012 - August 2013
US Foods December 2012 - July 2013
HAVI Global Solutions April 2012 - December 2012
Sears Holdings Corporation April 2011 - February 2012
VW Credit, Inc. August 2008 - March 2011
JPMorgan Chase January 2008 - July 2008
Skills
Six Sigma, Data Analysis, SDLC, Business Analysis, Requirements Analysis, Business Requirements, Visio, Requirements Gathering, User Acceptance Testing, Business Intelligence, Business Process, Process Improvement, Software Project..., Agile Methodologies, Testing, SharePoint, Quality Assurance, SQL, Project Management, Business Process..., Software Development, Software Quality..., PMO, Vendor Management, Management, Systems Analysis, Integration, PMP, Resource Management, Software Documentation, Data Warehousing, IT Strategy, MS Project, Project Portfolio..., Agile Project Management, CRM, Databases, Quality Center, ERP, Information Technology, Consulting, HP Quality Center
Education
Clark University 2006 — 2007
MSc, Professional Communication
University of Lagos
Bsc, Urban & Regional Planning
College of Lake County August 2006 - May 2012
Discover Financial Services June 2000 - May 2006
Discover Financial Services May 1999 - June 2000
Discover Financial Services April 1998 - May 1999
Aon Hewitt November 1996 - April 1998
Moore Business Forms May 1995 - November 1996
Moore Business Forms March 1992 - May 1995
Skills
Project Management, Writing, Editing, Mentoring, Teaching, Teaching Adults, Leadership, Team Building, Customer Satisfaction, Tutoring, Volunteering, Volunteer Management, Training, Customer Service, Higher Education, Budgets, Program Management, Strategy, Public Speaking
Education
University of Wisconsin 2009 — 2014
Bachelor of Arts (B.A.), Sustainable Management
College of Lake County 2004 — 2009
Associate of Science (A.S.), Biology, General
Discover Financial Services September 2011 - Present
Discover Financial Services July 2002 - September 2011
Skills
Call Center, Credit, Credit Cards, Relationship Management, Process Improvement, Customer Experience, Operations Management, Coaching, Strategic Planning, Financial Services, Analytics, Leadership, Team Building, Financial Analysis, Performance Management, Banking, Portfolio Management, Recruiting, Risk Management, Call Centers, Team Leadership, Team Management, Business Analysis
Education
University of Utah 2006 — 2009
BA, History
Citrus College
Discover Financial Services January 2014 - Present
Discover Financial Services May 2013 - December 2013
Cognizant Technology Solutions January 2013 - May 2013
Cognizant Technology Solutions January 2012 - December 2012
Cognizant Technology Solutions October 2009 - December 2011
Discover Financial Services 2003 - 2011
Cognizant Technology Solutions April 2006 - September 2009
Cognizant Technology Solutions May 2004 - March 2006
Cognizant Technology Solutions April 2002 - March 2004
Cognizant Technology Solutions September 2000 - March 2002
Skills
Managing Expectations, Portfolio Management, Escalation Management, SDLC, Global Delivery, Requirements Analysis, Incident Handling, Software Project..., Project Management, Payments, Credit Cards, Business Analysis, Requirements Gathering, IT Management, Management, Vendor Management, Project Delivery, Program Management, IT Strategy, Solution Architecture, Leadership, Project Portfolio...
Education
Symbiosis institute of Management Studies 2007 — 2009
MBA, Information Technology
College of Engineering, Trivandrum 1995 — 1999
B-Tech, Mechanical Engg
Discover Financial Services May 2014 - Present
Banco Popular N.A. January 2001 - June 2014
Skills
Bank Secrecy Act, USA PATRIOT Act, AML, Banking, Risk Management
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Criminal Justice Administration
College of DuPage 2006 — 2009
A.A., Criminal Justice
Wilbur Wright College 2002 — 2005
Criminal Justice/Law Enforcement Administration
Discover Financial Services April 2015 - Present
Discover Financial Services January 2007 - April 2015
Discover Financial Services January 2004 - January 2007
Discover Financial Services September 2002 - January 2004
Covansys November 1995 - August 2002
Tata Consultancy Services September 1991 - October 1995
FACT, a Govt of India Undertaking March 1989 - September 1991
Skills
Project Management, Networking, Websphere, WebSphere MQ, SDLC, Unix, Linux, Perl, Shell Scripting, SOA, Apache, WebSphere Application..., MySQL, Database Design, Software Development, WebSphere, Business Analysis, DataPower, Test Automation, Requirements Analysis
Education
College of Lake County 2009 — 2010
Associate's degree
Cochin University of Science and Technology 1986 — 1988
Master of Technology
National Institute of Technology Calicut 1981 — 1986
Bachelor of Technology
Exelon October 2014 - Present
Exelon June 2012 - October 2014
Discover Financial Services October 2011 - June 2012
Insight May 2010 - October 2011
Hyatt Hotels Corporation March 1997 - July 2009
College of DuPage March 2002 - May 2007
Wyndham Hotel April 1996 - March 1997
Skills
Vendor Management, Project Management, Process Improvement, Program Management, Business Analysis
Education
DeVry University-Illinois 2012 — 2013
Bachelor of Technology (B.Tech.)
College of DuPage 1985 — 1987
A.A.S.
Discover Financial Services 2005 - 2008
Morgan Stanley 2000 - 2005
Morgan Stanley 1986 - 2000
Sears Holdings Management Corporation 1985 - 1986
Anixter 1983 - 1985
Skills
Teaching Adults, Philosophy, Ancient Philosophy, Critical Thinking, Legal Writing, Financial Services, Credit, Loans, Credit Cards, Leadership, Legal Compliance, Legal Research, Mortgage Lending, Banking Law, Consumer Lending, Teaching
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1978 — 1981
J. D., Law
Universität Salzburg 1981 — 1981
Diploma: Advanced International Legal Studies
University of Oxford 1980 — 1980
Diploma: International and Comparative Law
University of Guelph 1975 — 1977
Philosophy
Duquesne University 1973 — 1975
M. A., Philosophy
Niagara University 1968 — 1972
B. A., English
Sears Holdings Corporation 2013 - Present
Sears Holdings Corporation 2013 - 2013
Sears Holdings Corporation 2010 - 2013
Walgreens November 2003 - June 2010
Walgreens November 2003 - June 2010
Discover Financial Services February 2003 - November 2003
Stadtech Inc. February 1999 - February 2003
Glen Ellyn School District 1997 - 1999
MSB International PLC (UK) 1995 - 1997
Skills
Product Management, Global Management, Global Leadership, Offshore Management, Enterprise Application..., Project Portfolio..., Software Project..., IT Strategy, Offshore Software..., hadoop, big data, Open Source, OLTP, Healthcare Information..., Retail Technology, Technology consulting, Software Consulting, Demand Management, Agile, Pricing, PBM, Matrix Management, Web Applications, IT Operations, Leading Cross..., Program Management, Claims Processing, Vendor Relations, Application Lifecycle..., Java, Databases, Management, Consulting, Hadoop, Vendor Management, Cross-functional Team..., Big Data, Agile Methodologies, Process Improvement, Data Warehousing, EAI, E-commerce, Outsourcing, Enterprise Software, Leadership, Solution Architecture, Change Management, Software Development, Team Management, Project Management
Education
Devry University
BS, Technical Management
College of DuPage
AAS, Application Programming and Design
London Metropolitan University
Accounting
Sevenoaks School, Kent, UK
A-Levels
Russell and Jeffcoat Realtors January 2014 - Present
Discover Financial Services January 1986 - 2007
QUICK SERVE RESTAURANTS January 2001 - January 2006
Chrysler Credit 1987 - August 1989
Skills
Customer Service, Credit Cards, Management, Sales Management, Business Development, Sales, Fraud, Business Planning, Marketing, Relationship Management, Customer Retention, Credit, New Business Development, Coaching, Banking, Portfolio Management, Account Management, Budgets, Payments, Data Quality, Debit Cards, Payment Card Processing, Retail, Merchant Services, Electronic Payments, Financial Services, Direct Marketing, Payment Systems, Acquiring, Call Centers, Sales Presentations, Contract Negotiation, Vendor Management, Risk Management, Mobile Payments, Real Estate, Networking, Online Social Networking, Social Networking, Social Media, Customer Relations
Education
Limestone College 2007 — 2008
Bachelor's degree, Psychology
Limestone College 2006 — 2008
Bachelor of Arts, Psychology
College of Charleston 1981 — 1986
Psychology
Merrill Gardens March 2011 - Present
Emeritus March 2011 - Present
Discover Financial Services November 2009 - June 2011
Mervyns December 2000 - October 2005
Skills
Retail, Caregiving, Med tech, Registered Medical..., Certified Medical..., Customer Service, Marketing
Education
Charter College-Anchorage 2013 — 2014
Medical Assistant, Health Services/Allied Health/Health Sciences, General, 4.0
Everest College-Phoenix 2011 — 2012
Medical Assisting, Health Services/Allied Health/Health Sciences, General, 4.0
Kohler Co. November 2014 - Present
Patterson Medical September 2013 - November 2014
Manpower (for B-E Controls) December 2012 - May 2013
St. John Catholic Church December 2010 - May 2012
Pampered Chef March 2009 - July 2010
AVALA Marketing Group July 2003 - December 2003
Castle Bank September 2001 - April 2003
Discover Financial Services June 2000 - September 2001
First American Corporation February 1999 - May 2000
First American Corporation September 1997 - February 1999
Skills
E-commerce, Product Management, Marketing Strategy, Analytics, Direct Marketing, Project Management, Customer Experience, Business Analysis, Strategic Planning, Process Improvement, Operations Management, PowerPoint, Microsoft Excel, Project Planning, Database Marketing, Marketing, Leadership, CRM, Data Analysis
Education
Northern Illinois University 1992 — 1994
Bachelor of Science, Marketing
College of Lake County 1990 — 1992
Associate's degree
American National Bank - Oakland Park, FL July 2012 - Present
American National Bank - Oakland Park, FL June 2008 - July 2012
Harvard Consulting Group, Inc June 1986 - March 2008
Discover Financial Services October 1998 - October 2007
Morgan Stanley July 1996 - September 1998
GATX Terminals June 1994 - June 1996
Morgan Stanley April 1991 - May 1994
Helene Curtis March 1989 - March 1991
Spiegel December 1986 - February 1989
Searle Pharmaceuticals November 1985 - November 1986
Skills
Project Planning, Project Implementation, Strategic Planning, Internet Banking, EFT, ACH, Remote Deposit Capture, Banking, Customer Relations, Product Development, Product Management, Process Improvement, Marketing Strategy, Information Architecture, E-commerce, Business Strategy, Cash Management, Jack Henry, Community Banks, Business Intelligence, Requirements Analysis, Vendor Management, IT Strategy, Business Analysis, Commercial Lending, Loans, Financial Services, CRM, Electronic Payments, Executive Management, Consulting, Management, Leadership, Enterprise Software, Commercial Banking, Software Development, Credit Cards, Credit, Portfolio Management, Payments, Information Technology, Core Banking, Risk Management, Payment Systems
Education
New York University 2011 — 2011
Marketing, A
College of DuPage 1979 — 1981
Computer Science
Catholic Charities of the Archdiocese of Chicago September 2015 - Present
Catholic Charities of the Archdiocese of Chicago July 2013 - August 2015
CatholicCare January 2013 - March 2013
Chicago Alliance Against Sexual Exploitation August 2012 - December 2012
The Salvation Army of McHenry County September 2011 - May 2012
Lambent Technologies August 2005 - September 2011
Willow Creek Community Church August 2006 - May 2011
Discover Financial Services 2004 - 2004
Skills
Volunteer Management, Non-profits, Family Therapy, Fundraising, Volunteer Recruiting, Public Speaking, Social Services, Event Planning, Leadership Development, Case Managment, Youth Mentoring, Community Outreach, Non-profit..., Program Development, Mental Health, Advocacy, Collaboration, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Administrative Work, NASW member, Crisis Intervention, Leadership, Nonprofits, Psychotherapy, Youth Development, Senior Services, Home Care, Elder Care, Case Management
Education
Dominican University 2009 — 2013
Master of Social Work (MSW), International Social Work, 3.9670
College of Lake County 2008 — 2009
Pre-requisites for Graduate School
Northwest University 1997 — 2001
Bachelor of Arts (B.A.), Youth Ministry
Rainier High School 1993 — 1997
High School Diploma, General Studies
Discover Financial Services June 2014 - Present
Discover Financial Services July 2012 - Present
Discover Financial Services 2010 - June 2012
Discover Financial Services 2009 - 2010
Discover Financial Services 2004 - 2009
Discover Financial Services 2001 - 2004
Discover Financial Services 1997 - 2001
Discover Financial Services 1995 - 1997
Mark Williams Company 1992 - 1993
Professional Computer Solutions Inc 1990 - 1991
Skills
Predictive Dialers, Dialers, Online Marketing, Conversion Optimization, A/B testing, Landing Page..., Multivariate Testing, Hosting, cPanel, CentOS, LAMP, MySQL, PHP, Affiliate Marketing, Website Testing, Linux, Apache, Google Apps, Software Development, Web Analytics, Web Project Management, Online User Experience, Web Development, Web 2.0, User-centered Design, Digital Marketing, Customer Acquisition, SDLC, Credit Cards, User Experience, Mobile Applications, Analytics, Business Intelligence, Software Project..., Unix Shell Scripting, Requirements Analysis, Teradata, IT Management, Leadership, Management, Telecommunications
Education
Northern Illinois University 1993 — 1995
Bachelor of Science, Computer Science
College of Lake County 1990 — 1993
Associate of Science
Discover Financial Services September 2013 - Present
Kohl's Department Stores September 2007 - August 2013
Technical Solutions Inc. April 2001 - August 2007
Ramzey Group October 1999 - April 2001
General Employment 1995 - 1999
Skills
Vendor Management, Sourcing, Strategic Sourcing, Team Building, Procurement, Bid Preparation, Risk Management, Analysis, Purchasing, Retail, Contract Management, Inventory Management, Negotiation, Budgets, Recruiting, Management, Strategy, Forecasting
Education
College of DuPage
Discover Financial Services August 2014 - Present
Discover Financial Services June 2012 - August 2014
CAI January 2012 - June 2012
FDIC June 2010 - January 2012
Kohl's Department Stores Corporate Offices October 2008 - June 2010
National Institutes of Health (NIH) February 2008 - June 2008
Verizon Communications January 1999 - January 2007
Verizon Communications January 1997 - January 2007
Verizon Communications 1997 - 2007
Verizon Communications January 1998 - January 1999
Skills
Data Warehousing, Data Modeling, Requirements Analysis, Databases, Database Design, Data Analysis, Business Intelligence, SQL Server, DB2, SQL, Enterprise Architecture, Teradata, SharePoint, Data Management, XML, Visio, Business Analysis, Documentation, Software Project..., Project Management, Microsoft SQL Server, Access, Data Architecture, Data Integration, Data Marts, Software Development, Analysis, Requirements Gathering, SDLC, Software Documentation, Quality Assurance, Architecture, Integration, ETL, Data Warehouse..., Erwin
Education
Coleman College 1992 — 1993
MS; AA, Electronics Communications Engineering; Computer Science
Discover Financial Services December 2013 - Present
JPMorgan Chase May 2011 - May 2014
JP Morgan Chase September 2011 - May 2012
PSCH August 2009 - August 2011
multiplan inc November 2005 - December 2007
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Accounting, Microsoft Office, Customer Service, QuickBooks, Public Speaking, Access, Outlook, Financial Analysis, Research, Payroll, Team Building, Financial Reporting, Strategic Planning, Tax, Auditing, Data Analysis, Bookkeeping, Finance, Time Management, Analysis, Data Entry, Leadership, Spreadsheets, Internal Audit, Teamwork, Risk Management, GAAP, Visio, US GAAP, Peachtree, Statistics, Tax Preparation, Banking, Administration, Tax Accounting, Tax Returns
Education
Brooklyn College 2010 — 2011
Master of Science, Business Economics
City University of New York-Brooklyn College 2006 — 2009
BSc, Accounting
Discover Financial Services September 1998 - Present
The Signature Group March 1998 - September 1998
Analysts International July 1988 - September 1998
Allstate July 1988 - October 1992
Encyclopaedia Britannica March 1985 - June 1988
Lyon Metal Products July 1984 - March 1985
Stone Container Corporation December 1983 - July 1984
Western Railroad Traffic Association November 1982 - December 1983
Education
College of DuPage
North Central College
Contract Head Swim CoachSouth Shore Internation College Prep2012 - 2013
CSSC 1992 - 2012
Targeted Search Services, LLC June 2005 - June 2009
Discover Financial Services 2005 - 2007
Braun Consulting and Fair Isaac now (FICO) June 2003 - May 2005
Strategic Search Services, Inc February 2002 - June 2003
Parallel Partners October 1994 - January 2001
Skills
Technical Recruiting, Recruiting, Executive Search, Sourcing, Vendor Management, Contract Recruitment, Program Management, Management, Business Development, Business Intelligence, Account Management, Team Leadership, Marketing, Hiring, Contract Negotiation
Education
St. John's College High School 1970 — 1974
Chicago State University
Master
Discover Financial Services February 2014 - Present
Discover Financial Services April 2003 - February 2014
McDermott Will & Emery 1999 - 2003
Lord Bissell & Brook 1998 - 1999
Skills
Corporate Governance, Financial Services, Antitrust Law, Litigation, Civil Litigation, Commercial Litigation, Litigation Management, Competition Law, Business Litigation, Class Actions, Patent Litigation, Operations Management, Banking, Corporate Law, Legal Compliance
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1995 — 1998
Doctor of Law (J.D.)
University of Illinois at Urbana-Champaign 1991 — 1995
Bachelor of Science (B.S.), Psychology
Discover Financial Services October 2014 - Present
University of South Florida August 2013 - August 2014
Trenzbay.com October 2012 - July 2013
SAP November 2009 - July 2012
Skills
Core Java, JSP, Oracle SQL Developer, Java Enterprise Edition, Software Development, Unix, Data Structures, Agile Project Management, Eclipse, Web Services, MySQL, SDLC, Lean Software..., HTML 5, JavaScript, ABAP, Accessibility, Weka, Scrum, XML, SAS E-Miner, ABAP-OO, Business Intelligence, ABAP Web Dynpro, Business Analysis, Requirements Analysis, SQL, Six Sigma, Project Management, Oracle, Java
Education
University of South Florida 2013 — 2014
Master of Science (MS), Management Information Systems, General, 3.97
Cochin University of Science and Technology 2004 — 2008
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering, 3.9 / 4.0
Derks Consulting January 2010 - Present
PRP Wine International 2014 - 2014
Self Management Group July 2010 - April 2011
Discover Financial Services 2003 - 2009
Discover Financial Services 2001 - 2002
Discover Financial Services 1999 - 2001
Skills
Change Management, Strengths Coach, Business Process..., Customer Satisfaction, Metrics, Process Engineering, Performance Management, Benchmarking, Customer Relations, Voice of the Customer, Survey Design, Process Improvement, Strategic Planning, Coaching, Customer Service, Team Building, Operations Management, Continuous Improvement, Management Consulting, Talent Management, Leadership Development, Employee Engagement, Hiring, Customer Experience..., Business Process..., Customer Loyalty..., Customer Engagement, Contact Center..., Team Leadership, Call Centers, Business Analysis, Consulting, Customer Experience, Contract Negotiation, Program Management, Vendor Management, Executive Management, Organizational..., Financial Services, Training, Executive Coaching, Organizational..., Cross-functional Team..., Performance Improvement, Outsourcing, Leadership, Entrepreneurship, CRM, Strategy, Management
Education
College of DuPage
American Southwest Credit Union May 2007 - Present
Desert Schools Federal Credit Union March 2000 - April 2007
Arizona Department of Revenue June 1998 - February 2000
Precise Metal Products January 1998 - June 1998
Discover Financial Services August 1989 - October 1996
GES Appliances / BASCO Inc. July 1985 - November 1988
Macayo's Restuarant April 1984 - June 1985
Skills
Accounts Receivable, Credit, Accounting, Auditing, Loans, Internal Controls, Training, General Ledger, Internal Audit, Fraud, Credit Risk, Legal Research, Bankruptcy, Strategy, Microsoft Excel, Financial Statements, Time Management, Litigation, Tax, Civil Litigation, Courts, Interviews, PowerPoint, Mediation, Banking, Credit Analysis, Consumer Lending, Financial Audits, Credit Unions, Risk Management, Loss Mitigation, Credit Cards, Sales, Budgets, Insurance, Management, Customer Service, Team Building, Leadership, Financial Risk, Financial Analysis, Negotiation, Strategic Planning, Finance, Coaching, Portfolio Management, Process Improvement, Collections
Education
University of Phoenix 2012 — 2014
Master's Degree, Accounting, GPA: 3.56 of a maximum 4.00/Credits Earned: 36 Semester hours
Long Technical College 2005 — 2005
General Practice Paralegal, Law, 3.80
Arizona State University 1993 — 1996
Bachelor of Science (B.S.), Accounting
Mesa Community College 1988 — 1993
Associate's Degree, General Studies
Gateway Community College 1986 — 1987
None, Accounting
Phoenix College 1983 — 1986
None, Counseling Psychology
Cochise College 1981 — 1982
None, Computer Programming
Discover Financial Services October 2014 - Present
ICONMA September 2013 - Present
AUM September 2012 - May 2013
Cakes by Cakes November 2009 - December 2012
Melinda Holm & Associates January 2012 - March 2012
Oce January 2006 - June 2008
NAVTEQ, INC April 2003 - May 2005
Skills
Microsoft Office, Outlook, Software Documentation, Adobe Acrobat, Lotus Notes, MS Outlook, TRIM Database, Food, Remedy Ticketing System, SAP, MS PowerPoint, MS SharePoint, MS Visio, MS Word, MS Excel, SharePoint, Microsoft Excel, Microsoft Word
Education
The French Pastry School 2009 — 2009
Pastry Chef Certification, Pastry Arts
City Colleges of Chicago-Wilbur Wright College 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Accounting, 3.2
Northern Illinois University 1993 — 1995
Accounting
Discover Financial Services August 2011 - Present
Bryant &Stratton College May 2010 - August 2011
Northstar Capital Market Services January 2005 - May 2009
A+Funds/Medfunds - OCPM January 2004 - December 2004
A+Funds/Medfunds - OCPM January 2003 - May 2004
A+Funds/Medfunds - OCPM May 2000 - December 2002
Skills
Salesforce.com, Consultative Selling, Marketing, Customer Retention, Strategic Planning, Sales Management, Customer Service, Coaching, Sales, Call Centers, CRM, Selling, Management, Account Management, Leadership, Team Building, Business Development, New Business Development, Customer Satisfaction, Negotiation, Email Marketing, Marketing Strategy, Social Media Marketing, Competitive Analysis, Sales Process, Training, Budgets, Lead Generation, Strategy, Relationship Management, Sales Operations, Direct Sales, B2B, Cold Calling, Strategic Partnerships, Team Leadership, Direct Marketing, Market Research, Sales Presentations, Marketing Communications, Recruiting
Education
Cleveland State University 1995 — 1999
B.A., Liberal Studies & Management/Labor Relations
The Ballet School
AT&T Mobility October 2010 - Present
Discover Financial Services 2000 - October 2010
Experian 1999 - 2000
Adams Business Media 1998 - 1999
Skills
Segmentation, Unix, Oracle SQL, Unica Campaign, Direct Marketing, Database Marketing, Marketing Reporting, Multi-channel Marketing, Analytics, Relationship Management, Email Marketing, CRM, Customer Acquisition, Direct Mail, Credit Cards, Campaigns, Campaign Management
Education
University of Illinois at Urbana-Champaign 1996 — 1998
College of Lake County
Discover Financial Services June 2012 - Present
LendingTree July 2004 - July 2012
Union Planters Bank August 2001 - July 2004
Union Planters Bank June 2000 - August 2001
Morgan Keegan April 1997 - July 1999
Skills
Mortgage Lending, Loans, Banking, Financial Analysis, Risk Management, Credit Analysis, Mortgage Banking, Capital Markets, Financial Modeling, Credit, Loan Origination, Financial Risk, Investments, Financial Services, Valuation, Credit Risk, Portfolio Management, Interest Rate Risk..., Underwriting, Forecasting
Education
Christian Brothers University 1993 — 1995
Business
Gymea College 1986 — 1990
Business
Discover Financial Services March 2015 - Present
Commerzbank AG September 2014 - February 2015
HSBC September 2013 - August 2014
M & I Bank May 2013 - October 2013
HSBC February 2011 - May 2013
Deutsche Bank September 2010 - January 2011
Lehman Brothers Holding Inc January 2009 - September 2010
Vanguard Brokerage Services January 2008 - January 2009
Societe Genarale April 2007 - January 2008
DPM Mellon October 2006 - February 2007
Skills
Derivatives, Equities, Capital Markets, Compliance, Banking, Series 24, Series 7, Business Analysis, Options, AML, FX, Customer Relations, Trading Systems, Access, Commodities, Prime Brokerage, Mutual Funds, Brokerage, Excel, Trading, Securities, Word, SQL, Bloomberg, Due Diligence, Business Intelligence, Analysis, Accounting, Investments, Fixed Income, Financial Analysis, Financial Reporting, Hedge Funds, Structured Products, Back Office, Microsoft Office, Bonds, Microsoft Word, Equity Derivatives, Anti Money Laundering, Microsoft Excel, Financial Markets, Equity Trading, Swaps, Customer Service, FX Options, Settlement, Commodity, Portfolio Management, Financial Modeling
Education
City University of New York-Hunter College
MS, Economics
Hofstra University
Database Design
San Diego State University-California State University
BS, Finance
Discover Financial Services March 2015 - Present
Discover Financial Services August 2013 - March 2015
Capital One September 2011 - August 2013
Spears School of Business January 2010 - May 2011
Lunexa June 2010 - August 2010
Cognizant Technology Solutions June 2007 - July 2009
Skills
Business Intelligence, Data Mining, Data Analysis, SAS, SQL, Teradata, Unix, DB2, Predictive Modeling, Business Analysis, Credit Risk, Statistical Modeling, Analytics, Business Process...
Education
Oklahoma State University 2009 — 2011
Master of Science, Management and Information Systems
Coimbatore Institute of Technology 2003 — 2007
Bachelor of Engineering, Computer Science
Discover Financial Services December 2013 - July 2015
Discover Financial Services March 2012 - December 2013
HSBC January 2011 - December 2011
Skills
Analytics, Risk Management, Financial Risk, Credit Risk, Credit Cards, Financial Analysis, Financial Modeling, Portfolio Management
Education
University of Iowa - Henry B. Tippie College of Business 2015 — 2017
Master of Business Administration (MBA)
Shanghai University of Finance and Economics 2007 — 2011
Bachelor, Banking and International Finance
ECOLE SUPÉRIEURE DE COMMERCE DE SAINT-ÉTIENNE, France 2010 — 2010
Exchange Study, International Business
City University of Hong Kong 2009 — 2009
Summer Exchange, International Finance
Iforce StaffingColumbus October 2014 - Present
Discover Financial Services 2011 - 2014
Kids Street Daycare and Leaning Center May 2008 - January 2009
Pine Oak Lodging April 2006 - July 2007
Phoenix CenterWarner Robins January 2005 - January 2006
Social Service Tech II S.T.A.R.T September 2001 - July 2005
Skills
Customer Service, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Event Planning, Research, Leadership, Team Building
Education
The Ohio State University 2002 — 2003
Certificate of Completion, Ohio Child Welfare Program
Cleveland State University 1993 — 1995
Chemical Dependency Counselor
Columbus State Community College
Business Management
Columbus State Community College
Associate’s Degree, Business Administration and Management, General
Tyco SimplexGrinnell June 2015 - Present
Ace Hardware 2014 - Present
Ace Hardware 2013 - 2015
Univar May 2013 - September 2013
BP December 2012 - February 2013
Shure Incorporated October 2012 - December 2012
Ineos April 2012 - August 2012
Discover Financial Services 2011 - 2011
mNm Production July 2009 - July 2009
Grainger October 1997 - July 2009
Skills
Vendor Management, Customer Service, Account Management, Customer Satisfaction, Purchasing, Team Building, Operations Management, Process Improvement, Negotiation, Industrial Distribution, Invoicing
Education
Austin High School 1979 — 1982
Diploma, General Study
College of DuPage
Coaching and Mentoring Skills for Managers and Supervisors, Certificate of Achievement
City Colleges of Chicago-Wilbur Wright College
Residential Lending
Edge Systems LLC June 2014 - August 2014
Dell SecureWorks July 2013 - September 2013
Discover Financial Services January 2012 - January 2013
http://www.itconvergence.com/ June 2012 - September 2012
Http://www.NorthernTrust.com November 2011 - January 2012
College of Dupage July 2009 - September 2009
EMBARQ March 2009 - September 2009
Motorola March 2005 - July 2008
Make Corporation April 2005 - June 2005
Loyola Univeristy of Chicago October 1998 - March 2003
Skills
Unix, Networking, Solaris, Troubleshooting, Firewalls, Performance Tuning, System Administration, Disaster Recovery, Weblogic, Computer Security, Oracle, Perl, Security, Data Center, Cisco Networking
Education
Moraine Valley Community College 2008 — 2008
Certificate, CISCO Fundamentals of Voice and Data Cabling Engineering, A
College of DuPage 2003 — 2007
Certification, Internetworking Associate, B
DePaul University of Chicago 1996 — 1997
Telecommunications certificate, IT Technologies, A
Discover Financial Services March 2014 - Present
Discover Financial Services June 2011 - March 2014
Discover Financial Services June 2010 - June 2011
Discover Financial Services August 2008 - June 2010
Discover Financial Services February 2007 - August 2008
Discover Financial Services May 2006 - February 2007
Enesco November 2004 - November 2005
Millennium Information Services December 1999 - November 2004
Skills
Strategy, Credit Cards, Marketing, Cross-functional Team..., Project Management, Forecasting, Research, Competitive Analysis, Market Research, SAS, Management, Data Analysis, Product Development, Leadership, Strategic Partnerships
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2005 — 2008
MBA, Marketing Research & Analysis, Entrepreneurship
DePaul University 2001 — 2004
BS, Marketing, Psychology
College of DuPage 1999 — 2001
Psychology
TIAA-CREF March 2015 - Present
TIAA-CREF September 2013 - February 2015
Discover Financial Services July 2011 - March 2013
Discover Financial Services January 2011 - July 2011
Citigroup - Student Loan Corporation June 2009 - December 2010
Citigroup, Student Loan Corp April 2008 - May 2009
Citigroup, Student Loan Corp July 2006 - March 2008
Citigroup July 2005 - June 2006
Citibank June 2004 - August 2004
Citibank June 2003 - August 2003
Skills
MS Office Suite, SQL, Securitization, Capital Markets, VBA, Financial Analysis, Financial Modeling, Analytics, TiL/APR disclosures, Asset Valuation, Valuation, Treasury Management, Portfolio Management, Risk Management, Mergers & Acquisitions, Corporate Finance, Microsoft Office, Forecasting, Finance, Analysis, Financial Services, Fixed Income, Credit Risk, Banking, Credit, Investments, Management, SAS, Business Intelligence, Investment Banking, Financial Risk, Securities, Loans
Education
Colby College 2001 — 2005
B.A, Classical Civilizations; Business Management
Universidad de Salamanca 2001 — 2001
Discover Financial Services 2015 - Present
Kaplan Higher Education 2009 - 2015
Gorski & Good, LLP October 2006 - December 2008
Manchik & Romaker May 2006 - October 2006
Law Offices of Bernard Z. Paul October 2005 - May 2006
Daley Center Advice Desk August 2004 - May 2005
Klise & Biel December 2004 - April 2005
Skills
Higher Education, Accreditation, Legal Research, Legal Writing, Research, Adult Education, Project Management, Leadership, Microsoft Office, Employee Relations, Higher Education..., Universities, Legal Compliance, Compliance, Internal Investigations, Corporate Law, Policy, Editing, Coaching, Leadership Development, Public Speaking, Management, Non-profits, Training, Administration, Nonprofits, E-Learning, Strategy, Program Management, Admissions
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2002 — 2005
J.D., Law
University of Illinois at Urbana-Champaign 1998 — 2002
Bachelor of Arts, Sociology
University of Amsterdam 2001 — 2001
Semester Abroad, Social Sciences
DeKalb High School 1994 — 1998
Diploma, High School
Brown & Brown Resurfacing and Refinishing Scheduler / Business DevelopmentSchoenling Construction, dba Paint & Remodeling ProsSeptember 2012 - May 2013
Discover Financial Services October 2011 - September 2012
Discover October 2011 - September 2012
CCBill September 2010 - October 2011
Waiora December 2005 - April 2009
Aepco Marine March 2000 - November 2002
Aepco Marine September 1999 - November 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Office Administration, Spreadsheets, Management, Account Management, Government Contracting, Custom Remodeling, Professional..., Contractors, Custom Homes, Marketing Strategy, Email Marketing, Job Costing, Construction, PowerPoint, Outlook, Research, Painting, Marketing Management, Professional, Friendly, Communication, Organization, Dedication to..., Dedication to work, Superior Work Ethic, Budgets, Negotiation, Training, Investment Properties, Contract Negotiation, Renovation, Risk Management, Insurance, Payroll, Commercial Real Estate, Accounting, Project Management, Sales, Residential Homes, Strategic Planning, Selling, Mortgage Lending, Project Planning, Real Estate, Contract Management, Call Centers, Leadership
Education
ECPI University 2000 — 2002
Associate's degree, Computer Science
Clackamas Community College 1998 — 1999
Business Administration, Management and Operations
Fountain Financial Associates November 2014 - April 2015
Discover Financial Services July 2011 - May 2013
Skills
Leadership, Customer Service, Team Leadership, Team Building, Sales, Social Networking, Social Media Marketing, Social Media, Sales Operations, Event Planning, Customer Retention, Digital Marketing, Music Production, Music, Singer-songwriter
Education
Clark Atlanta University
University of Utah
Lincoln Financial 2007 - Present
Lincoln National Corporation 2007 - Present
United Airlines 2004 - 2007
Discover Card 1995 - 2004
Discover Financial 1995 - 2004
Discover Financial Services 1995 - 2004
IBM Canada Ltd. January 1993 - February 1995
Skills
Force.com, Java Enterprise Edition, SDLC, SOA, Enterprise Architecture, Solution Architecture, Data Modeling, Oracle, Requirements Analysis, Agile Methodologies, ETL, Data Warehousing, Web Services, IT Strategy, Websphere, DB2, Business Intelligence
Education
Indian Institute of Technology, Madras 1991 — 1993
M.S, Computer Science
College of Engineering Pune 1987 — 1991
B.S, Mechanical
Discover Financial Services November 2013 - Present
Walgreens October 2010 - October 2013
Wolters Kluwer February 2006 - October 2010
Altarum October 1999 - July 2004
Skills
PeopleSoft, Business Objects, SharePoint, Virtual Edge, Access, Visio, MS Project, Excel, Acquisition Integration, Applicant Tracking..., Business Process, SQL, HRIS, Vendor Management, Business Analysis, Human Resources, SDLC, Data Analysis, Business Intelligence, Microsoft Excel, Change Management, Analysis, ERP, Process Improvement, Employee Benefits, Visual Basic, Integration
Education
State University of New York at Oneonta
Bachelor of Arts, U.S. History
Clarkson University
Discover Financial Services December 2014 - Present
Discover Financial Services December 2012 - November 2014
Discover Financial Services June 2011 - November 2012
Capital One April 2010 - May 2011
Capital One September 2008 - March 2010
Capital One June 2007 - August 2008
Capital One February 2004 - May 2007
Skills
SAS, Valuation, Credit Risk, Credit Cards, Credit, Analytics, Consumer Lending, Financial Risk, Strategy, Portfolio Management, Business Analysis, Management, Segmentation, Risk Management, Financial Services, Financial Modeling, Banking, Mergers & Acquisitions, Analysis
Education
Georgia Institute of Technology 2002 — 2003
MS, Industrial Engineering
Chulalongkorn University 1999 — 2000
MA, International Economics & Finance
Chulalongkorn Mahawitthayalai 1995 — 1999
Bachelor of Engineering (Honors), Industrial Engineering
Discover Financial Services June 2014 - Present
HSBC Finance Corp. August 2010 - June 2014
HSBC Finance Corp. November 2007 - July 2010
HSBC Finance Corp July 2006 - October 2007
Bank of Communications Limited September 1999 - June 2004
Charles Schwab June 1999 - September 1999
General Mills May 1998 - April 1999
Education
University of Georgia - Terry College of Business 2004 — 2006
MBA, Finance & Real Estate
Shanghai Institute of Foreign Trade 1996 — 1999
MA, International Business
Chongqing University 1992 — 1996
BEng., International Trade in Industrial Goods
Discover Network January 2012 - Present
Discover Financial Services January 2009 - December 2011
Discover October 2006 - December 2008
Allstate Financial January 2002 - October 2006
Skills
Risk Management, Security, Fraud, Credit Cards, Vendor Management, Payments, Financial Services, Business Analysis, PCI DSS, Portfolio Management, SQL
Education
National Louis University 2004 — 2006
College of Lake County 2000 — 2006
Associate Computer Programming
College of Lake County 2000 — 2006
Associate PC/LAN Support
Discover Financial Services September 2014 - Present
Illinois State University September 2013 - May 2014
Dupage Technology Group August 2008 - December 2013
Discover Financial Services May 2013 - August 2013
Skills
jQuery, CSS, MySQL, Java Enterprise Edition, ColdFusion, PHP, T-SQL, HTML 5, JavaScript, Spring, Perl, REST, Photoshop, Android, HTML5, Jersey, Spring Framework, Microsoft Excel
Education
Illinois State University 2011 — 2014
Bachelor of Science (BS), Information Systems, 3.7
College of DuPage 2008 — 2010
3.4
Kristin C. Jackson, Attorney at Law July 2013 - Present
Discover Financial Services July 2008 - April 2010
Bryan Cave LLP May 2007 - June 2008
Ungaretti & Harris 2006 - 2007
Skills
Business Transactions, Contract Negotiation, Contractual Agreements, Contract Law, Trademarks
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2004 — 2006
2006, Law
Northwestern University 1996 — 2000
Discover Financial Services (a leading direct banking and payment services company in U.S.) August 2011 - Present
Discover Financial Services April 2013 - Present
BENNU Legal Services, a Nonprofit Supporting American Dreams March 2011 - August 2011
Aspired Technology September 2010 - August 2011
Suzlon Wind Energy Corporation (world's 5th largest wind turbine supplier) April 2008 - September 2010
Motorola Inc. 2005 - 2008
Motorola Inc. 2000 - 2005
Miriam S. K. Ming and Associates 2000 - 2000
Miriam S. K. Ming & Associates 1997 - 1999
Skills
Global Mobility, Due Diligence, Corporate Governance, European Union, Employment Law, Talent Management, Human Resources, Mergers, Policy, Relocation, Immigration, Strategy, Mergers & Acquisitions, Immigration Law, Management, Training, Organizational...
Education
Chicago-Kent College of Law, Illinois Institute of Technology
Juris Doctor
Lake Forest Graduate School of Management
MBA
DePaul University
Human Resources Certification Program
The Ohio State University
Ph. D. of Educational Instructions and Curriculum
DePaul University
Human Resources Certification Program
Citizens Financial Group, Inc. December 2014 - Present
Tronox/TFI June 2013 - August 2014
Discover Financial Services January 2011 - December 2012
Citi Student Loan Corporation January 2010 - December 2010
Citi Student Loan Corporation 2008 - 2010
Citi Student Loan Corporation 2005 - 2008
Citi Student Loan Corporation 2003 - 2005
Citi 2000 - 2003
GE Capital 1998 - 2000
GE Investments 1994 - 1998
Skills
Corporate Finance, Valuation, Portfolio Management, Securitization, Funding, Treasury, Financial Modeling, Capital Markets, Financial Analysis, Credit Analysis, Risk Management, Derivatives, Fixed Income, Mergers & Acquisitions, Finance, Treasury Management, Financial Risk, Banking, Strategic Planning, Investment Banking, Financial Services, Due Diligence, Investments, Mutual Funds, Forecasting, Strategic Financial..., Analytics, Business Strategy, Hedging, Strategy, Mortgage Lending, Analysis, Loans, Securities, Pricing, Bloomberg, Structured Finance, Management, Credit Risk, Hedge Funds, Asset Management, Private Equity, Credit Cards, Economics, Equities, Financial Markets, Leadership, Relationship Management, Credit, Cash Management
Education
Clemson University
Master of Business Administration (MBA)
The University of Connecticut
Bachelors of Science, Finance, General
Retired and enjoying time to pursue personal interests and family April 2015 - Present
Diners Club International July 2013 - April 2015
Discover Financial Services January 2011 - April 2015
Headstrong October 2008 - January 2011
Freddie Mac February 2006 - October 2008
Sears, Roebuck and Co. 1972 - 2006
Sears Credit 1998 - 2002
Skills
SDLC, Agile Methodologies, SOA, PMO, Software Development, Project Management, Unix, User Acceptance Testing, SQL, Integration, Vendor Management, Business Process, COBOL, MS Project, Business Analysis, Quality Assurance, Testing, Management, Project Portfolio..., Business Process..., IT Management, Agile Project Management, Process Improvement, XML, Business Requirements, Data Modeling, Program Management, Project Delivery, Software Documentation, Requirements Analysis, Resource Management
Education
Chicago State University 1967 — 1972
Bachelor of Arts (BA), Music
Discover Financial Services October 2014 - Present
Discover Financial Services March 2014 - Present
Applications Analyst, Human Resources Management 2012-2103 March 2012 - November 2013
McKesson Provider Technologies 2006 - 2012
McKesson Provider Technologies 2004 - 2006
McKesson Provider Technologies 2002 - 2004
McKesson Provider Technologies 1998 - 2002
McKesson Provider Technologies 1997 - 1998
Enterprise Systems, Inc 1994 - 1997
Kidsmart Clothing 1992 - 1994
Skills
Customer Service, Crystal Reports, HL7, SAP, Knowledge Management, MS-SQL Database, HL7 Interfaces, Leadership, Troubleshooting, Btrieve, DOS, VPN, GoToAssist, PCAnywhere, Citrix, WebEx, Net Meeting
Education
National Louis Universtiy 1993 — 1994
General Studies
College of Lake County
General Studies
Discover Financial Services March 2012 - Present
Abbott Laboratories September 2009 - February 2012
CDW-GOVERNMENT, INC September 2008 - February 2009
Kovitz Shifrin Nesbit August 2007 - April 2008
COMPUTER DISCOUNT WAREHOUSE (CDW) April 2007 - August 2007
DOVENMUEHLE MORTGAGE, INC November 2006 - April 2007
STRECKER, JEPSON & ASSOCIATES May 2004 - October 2006
SHAPIRO & KREISMAN October 2001 - December 2002
Skills
Contract Management, Real Estate, Excel, Word, PowerPoint, Outlook, Spreadsheets, RFP, Lotus, Windows, Microsoft Office, Negotiation, Scheduling, Contract Negotiation, Residential, Foreclosures, Litigation, Management, Customer Service, Microsoft Excel, Vendor Management, Legal Writing, Process Improvement, Microsoft Word
Education
The John Marshall Law School 2001 — 2002
Law, Law
University of Wisconsin-Parkside 1998 — 2000
Bachelors of Arts, Political Science/Legal Concentration
College of DuPage 1992 — 1994
Associates of Arts, Pre-Law
Roosevelt University 1987 — 1988
Paralegal, Paralegal
Discover Financial Services September 2010 - Present
Discover Financial Services November 2008 - June 2010
Hewitt Associates 2002 - 2008
Philip Morris USA 1999 - 2002
IMC Global Inc. 1996 - 1999
ABN AMRO June 1996 - November 1996
ABN AMRO February 1993 - May 1996
Skills
Computer Network..., Disaster Recovery, Wireless Networking, Computer Hardware, ACF2, WAN, Hardware, Servers, Troubleshooting, Routers, Software Documentation, Active Directory, Networking, Network Administration, Unix, Windows Server, Incident Management, BMC Remedy
Education
Chicago State University 1983 — 1987
Computer Science
Olive-Harvey College 1981 — 1983
Information Systems
Lindblom Technical High School 1978 — 1981
Diploma, General Academics
Discover Financial Services December 2004 - Present
WMS Gaming January 2004 - November 2004
Synovate May 2000 - January 2004
Skills
Management, Credit Cards, Financial Services, Vendor Management, Analytics, Business Analysis, Payments, Process Improvement, Relationship Management, Risk Management, Banking, Segmentation, Credit, Payment Card Processing, Direct Marketing
Education
Illinois State University 1998 — 2000
Bachelor of Applied Science (B.A.Sc.), Marketing
College of DuPage 1996 — 1998
Associate of Arts (A.A.), Marketing
Discover Financial Services February 2008 - Present
IBM Gobal Services June 1997 - December 2007
Advantis December 1992 - June 1997
Sears Technology Services August 1990 - November 1992
Sears Roebuck & Co June 1972 - August 1990
Skills
Information Technology, Computer Science, Operating Systems, WebSphere MQ, CICS, RACF, JCL, MVS, Computer Operations
Education
University of Notre Dame 1968 — 1970
Accounting
College of DuPage
Discover Financial Services June 2015 - Present
Discover April 2014 - June 2015
Discover Financial Services October 2012 - April 2014
Discover Financial Services May 2009 - October 2012
EXL Service June 2011 - September 2012
Chicago Cares September 2011 - December 2011
Outsource Partners International May 2009 - June 2011
Accountable Search-Smart Resources February 2009 - April 2009
H&R Block December 2008 - March 2009
Tatum, LLC March 2008 - November 2008
Skills
Client Liaison, Customer Service, Research, Analysis, Budget Reconciliation, Variance Analysis, Ad Hoc Reporting, Reports Analysis, Project Management, Offshore Management, Billing, Accounts Payable, General Ledger, ERP, QuickBooks, Great Plains Software
Education
Clark Atlanta University 2000 — 2004
Bachelors of Art, Finance
Discover Financial Services July 2014 - Present
Walgreens June 2011 - July 2014
Dovenmuehle Mortgage April 2010 - May 2011
Bank of America January 2000 - January 2008
LaSalle Bank January 1990 - January 2000
Talman Home Mortgage January 1983 - January 1987
Talman Home Mortgage January 1979 - January 1983
Skills
Microsoft Office, Outlook, Lotus Notes, Customer Service, Customer Satisfaction, Analysis, Microsoft Excel, Process Improvement, Management, Sales, Budgets, Finance, Microsoft Word, Leadership, Access, Data Analysis, Time Management, Software Documentation, Teamwork, Forecasting, Marketing, Insurance, Mortgage Lending, Retail, Banking, Real Estate, Loan Origination, Underwriting, Human Resources, Training, Administrative..., PowerPoint, Loans, Team Building, Data Entry, Credit, Visio
Education
College of Lake County 2009 — 2012
Administrative Assistant Certificate, Administrative Assistant Certificate
Foreman High School 1973 — 1977
Discover Financial Services 2009 - 2012
Rennaisance Hotel October 2008 - November 2009
DHL/ACS November 2006 - January 2009
Skills
Data Entry, Customer Service, Call Centers, Microsoft Office, Microsoft Word, Sales
Education
Columbus State 2008 — 2009
Pre medicine
Cleveland State University 2005 — 2006
na, Pre Medicine
Miami jacobs career college
Medical/Clinical Assistant
Walgreens Boots Alliance August 2015 - Present
Walgreens April 2012 - Present
Walgreens March 2011 - February 2012
Walgreens December 2008 - April 2011
Morgan Stanley January 2004 - December 2008
Discover Financial Services June 1994 - December 2004
Information Management Resources March 1992 - June 1994
Skills
Data Warehousing, SQL, SDLC, Oracle, Business Analysis, Requirements Analysis, Software Project..., ETL, PL/SQL, Requirements Gathering, SOA, Unix
Education
College of Engineering, Trivandrum 1988 — 1992
Masters in Computer Applications, Computer Applications
Optum August 2015 - Present
Health Management Systems January 2004 - September 2014
Illinois Air National Guard September 1984 - December 2004
Discover Financial Services June 2001 - December 2003
Health Management Systems January 1990 - June 2001
Skills
SDLC, IT Strategy, Applications, Vendor Management, Healthcare Information..., HIPAA, Software Development, Data Center, Oracle, Data Warehousing, Team Leadership, Visio, Databases, Requirements Analysis, Business Analysis, DB2, Program Management, Healthcare Management, SharePoint, Disaster Recovery, Software Documentation
Education
Northern Illinois University 1987 — 1989
B.S., Applied Computer Science
College of Lake County 1983 — 1986
A.S., Computer Science
North Memorial Health Care August 2011 - Present
North Memorial Health Care November 1998 - August 2011
Discover Financial Services March 1996 - July 1998
Virginia Army National Guard June 1978 - January 1998
Greater Richmond Transit Company April 1988 - March 1996
Henrico Doctors Hospital 1986 - 1987
Johnston-Willis Hospital 1981 - 1984
Education
Virginia Commonwealth University - School of Business 1982 — 1984
M.S., Personnel & Industrial Relations
Christopher Newport University 1972 — 1977
B.S., Business Administration
Discover Financial Services May 2015 - Present
Discover Financial Services May 2005 - Present
Winston & Strawn LLP September 1997 - May 2005
Skills
Commercial Litigation, Litigation Management, Litigation, Class Actions, Legal Research, Corporate Law, Intellectual Property, Corporate Governance, Bankruptcy, Arbitration, Licensing, Appeals, Legal Writing, Civil Litigation, Employment Law
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1994 — 1997
J.D.
University of Illinois at Urbana-Champaign 1990 — 1994
B.A., Political Science
Peotone High School 1986 — 1990
Discover Financial Services August 2012 - Present
PNC Mortgage August 2011 - August 2012
Morgan Stanley Credit Corporation July 2009 - August 2011
HSBC September 1996 - July 2009
Dean Witter Discover & C0 1991 - 1996
Commerce Clearing House 1988 - 1989
Pdersen & Houpt 1987 - 1988
Skills
AML, Mortgage Lending
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1984 — 1987
Juris Doctor, Law
University of Illinois at Urbana-Champaign 1980 — 1984
BA, Political Science
Maine East High School 1976 — 1980
American Hospital Association - Health Forum December 2014 - Present
First Congregational Church of Berwyn United Church of Christ July 2014 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2013 - December 2014
Valence Health April 2010 - June 2013
Discover Financial Services Inc May 2008 - May 2009
3b Solutions Inc./3b Media, Inc. January 2004 - October 2008
Discover Financial Services October 2006 - May 2008
Thomson Reuters Healthcare August 2005 - September 2006
Core Systems Group February 2004 - December 2004
Solucient, LLC January 2000 - January 2004
Skills
Databases, SAS, Quality Assurance, Analysis, Access, Data Analysis, Data Warehousing, Data Management, Microsoft Excel, Business Analysis, SQL, Unix, SAS programming, Process Improvement, Statistics
Education
Chicago Theological Seminary 2010 — 2014
Master's Degree, Master's of Divinity
Oklahoma State University 1991 — 1996
Doctor of Philosophy, Psychology
Oklahoma State University
Master of Science, Psychology
University of Illinois-Urbana
Bachelor of Science, Electrical Engineering
Chicago Theological Seminary
Master of Divinity (M.Div.)
Discover Financial Services
Skills
Marketing, Social Media, Event Planning, Microsoft Excel, Microsoft Office, Teaching, Public Speaking, PowerPoint, Outlook, Microsoft Word, Customer Service
Education
College of Lake County
Associate of Arts Degree
District 187 January 2011 - Present
School District 128 January 2007 - Present
Ace Rent a Car March 2004 - September 2007
Oce March 1999 - March 2004
Oce January 1999 - January 2002
Discover Financial Services September 1990 - March 1999
Skills
Forecasting, Budgets, Management, Market Research, Business Planning, Accounting, Project Planning, Marketing, Business Strategy, Managerial Finance, Account Reconciliation, Payroll, Start-ups, Customer Service, Coaching, Leadership, Team Leadership, Sales, Team Building
Education
North Park University 1995 — 1999
MBA, Marketing
North Park University 1995 — 1999
Master of Management, International Business
Chicago State University 1971 — 1977
B.A, Sociology
Gymboree July 2015 - Present
Discover Financial Services December 2014 - July 2015
PMAC Lending Services Inc. July 2013 - January 2014
The Auto Club Group July 2012 - July 2013
Quicken Loans November 2010 - July 2012
Knight Transportation November 2007 - May 2010
Skills
Management, New Business Development, Account Management, Customer Satisfaction, Direct Mail, Program Management, Creative Direction, Marketing Communications, Internal & External..., Direct Mail Campaigns, Direct Marketing, Direct Mail Pieces, Marketing Strategy, Directing, Project Management, Collaborative Problem..., Creative Strategy, Marketing, Marketing Management, Lead Generation, Brand Awareness, Customer Acquisition, Web Analytics, Team Building, Analytics, B2B, Advertising, Online Marketing, Social Media Marketing, Email Marketing, Market Planning, Database Marketing, B2B Marketing, Marketing Research, Brand Management, Brand Development, Integrated Marketing, Interactive Marketing, Relationship Marketing, Multi-channel Marketing, Market Research, Lead Management, Content Marketing, Social Networking, Sales, Strategy, CRM, Leadership, Customer Service, Digital Marketing
Education
Oakland University 2010 — 2011
Masters in Organizational Development
Coastal Carolina University 2004 — 2006
Bachelors Degree, Business Administration - Management
Schoolcraft College 2002 — 2004
Associates Degree, Liberal Arts
BMO Harris Bank January 2014 - Present
Discover Financial Services November 2012 - January 2014
JPMorgan Chase November 2010 - November 2012
JPMorgan Chase October 2007 - November 2010
JPMorgan Chase January 2006 - October 2007
Target November 2006 - March 2007
Payless ShoeSource December 2001 - March 2006
Skills
Fraud, Training, Management, Interviews, Auditing, Strategy, Coaching, Forecasting, AML, Policy, Accounting, Time Management, Team Management
Education
College of DuPage
Criminal Justice
Lisle Senior High School
Diploma
Discover Financial Services May 2015 - Present
Deloitte January 2015 - May 2015
United States Air Force - National Reconnaissance Office April 2014 - January 2015
United States Air Force August 2012 - March 2014
United States Air Force July 2010 - August 2012
United States Air Force 2006 - 2010
Underwriters Laboratories July 2005 - May 2006
Skills
DoD, Systems Engineering, Engineering Management, Engineering, Proposal Writing, Satellite, Military, Space Systems, Electrical Engineering, Aerospace, Earned Value Management, Active Top Secret..., Testing, Air Force, Defense, Cross-functional Team..., Intelligence, Security Clearance, Analysis, Government Contracting, SIGINT, Acquisitions, Government Procurement, Requirements Management, Military Operations, Configuration Management, National Security, Top Secret, Military Experience, Program Management
Education
U.S. Air Force Institute of Technology 2012 — 2014
Master of Science (MS), Electrical and Electronics Engineering
Oklahoma State University 2008 — 2011
MS, Engineering and Technology Management
University of Illinois at Chicago 2002 — 2004
BS, Electrical engineering
College of Lake County 2000 — 2002
San Clemente High School 1996 — 2000
High School Degree
Spacelift Fundamentals
NorthShore University HealthSystem November 2010 - Present
Kelly Services at Hospira April 2010 - October 2010
Hewitt Associates November 1992 - March 2009
Matthews Temporary Agency 1991 - 1992
Discover Financial Services 1973 - 1990
Education
College of Lake County
Health Information Technology
Loyola University Chicago
Business
PetSmart PBIS June 2013 - Present
Discover Financial Services January 2012 - November 2012
RT Associates July 2005 - June 2011
FedEx Kinko's June 2001 - July 2005
Skills
Adobe InDesign CS5, Adobe Photoshop CS5, Adobe Illustrator CS5, QuarkXpress 8.0, Adobe Acrobat, Adobe Distiller, Adobe PageMaker 7.0, Font Agent Pro 3.0, Enterprise, Nexus Manager, Prinergy 5.0, Preps 5.0, Pitstop 6.5, Retrospect, FileMaker Pro 7, Microsoft Word, Microsoft Excel, Microsoft Office, Mac OX X, Windows, Scanning, Digital Photography, Dupont WaterProofer, Canon ImpoProof, HP 5000, QMDI, DI-74, Imposition, Press Layout, Design, Web Design, Clipping Paths, Trapping, Varnish Plates, CMYK, Spot Colors, Page Layout, Typesetting, Proofing, Proofreading, Mockups/Ruleups, Prepress, PDFs, Catalog Production, Production Artist, Adobe Creative Suite, File Archiving, FTP, Digital Printing, Offset Printing
Education
College of DuPage 1999 — 2001
Associate of Arts and Sciences (AAS), Graphic Design, 3.8
College of DuPage 1999 — 2001
Associate of Arts and Sciences (AAS), Web Design, 3.8
Abbott April 2014 - Present
Walgreens February 2013 - April 2014
Discover Financial Services 2011 - November 2012
Discover Financial Services 2007 - 2011
Discover Financial Services 1998 - 2007
Discover Financial Services 1996 - 1998
Discover Financial Services 1995 - 1996
Discover Financial Services 1993 - 1995
Discover Financial Services 1992 - 1992
Skills
Unix, Telecommunications, Vendor Management, Business Analysis, Process Improvement, SDLC, Project Management, IT Management, Information Security, Disaster Recovery, Visio, Banking, IVR, Credit Cards, Governance, Business Continuity, AIX, Sarbanes-Oxley Act, Security Compliance, SQL, Identity Management, Analytics
Education
Keller Graduate School of Management of DeVry University 2002 — 2004
MBA, Business Administration
DePaul University 1999 — 1999
Telecommunications Certificate, Telecommunications Engineering
Western Illinois University 1991 — 1993
B.S., B.S. Computer Science, minor: Business Adminstration
College of Lake County 1989 — 1991
transferred to WIU - Computer Science
St. Cloud State University August 2013 - Present
Parkson Corporation June 2009 - October 2010
Zeller Plastik June 2008 - June 2009
Bridege Personnel/MEAU February 2008 - June 2008
Lakeland Tool and Engineering January 2006 - January 2008
Viking Industries September 2004 - November 2005
Countryside Industries, Inc. July 2001 - July 2002
Discover Financial Services October 1998 - July 2001
Skills
Budgets, Process Improvement, Team Building, Project Management, Customer Service, Cross-functional Team..., Negotiation, Purchasing, ISO, Forecasting, Supply Chain, Management, Continuous Improvement, Procurement, Inventory Management, Operations Management
Education
Saint Cloud State University - G.R. Herberger College of Business 2013 — 2015
Bachelor's of Science Degree, Magna Cum Laud, Operations Management and Supervision, Senior
North Central College 2011 — 2012
Bachelors of Science, Business Management
College of Lake County 2009 — 2011
Associates of Science, Associates of Science
Discover Financial Services February 2007 - Present
Frontier Communications August 2004 - February 2007
Frontier Communications May 2000 - September 2004
Frontier Communications June 1994 - May 2000
GE January 1990 - June 1994
Education
Clarkson University
BS, Industrial Distribution
Discover Financial Services June 2014 - Present
Discover Financial Services February 2013 - June 2014
First Insurance Funding Corp August 2008 - February 2013
The Strive Group September 2010 - July 2011
Skills
Customer Service, SAS programming, Microsoft SQL Server, Financial Analysis, Project Management, Microsoft Office, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Account Management, Dunn & Bradstreet, Sales, Social Media, Credit, Marketing, GreatPlains, Mac
Education
Coe College 2004 — 2008
Bachelor of Arts, Business Administration
Fenwal, Inc. November 2007 - October 2010
Discover Card Services, Inc. June 1987 - September 1992
Discover Financial Services June 1987 - September 1992
Education
College of Lake County 1982 — 1983
General Studies
Libertyville Highschool 1975 — 1979
General Studies
Discover Financial Services October 2014 - Present
Arthur J. Gallagher & Co. January 2014 - September 2014
Wolf & Company LLP September 2011 - January 2014
West Suburban Bank April 2006 - September 2011
Skills
Financial Reporting, Accounting, Internal Audit, Financial Accounting, Sarbanes-Oxley Act, Cash Management, QuickBooks, General Ledger, Auditing, Internal Controls, Financial Analysis, Banking, AML, Account Reconciliation, External Audit, Bank Secrecy Act, Loans, Sarbanes-Oxley, Risk Management, GAAP, Credit, CPA, Financial Audits, Financial Services, Retail Banking, US GAAP
Education
Northern Illinois University 2013 — 2015
Master of Business Administration (MBA), Finance
College of DuPage 2006 — 2008
Advanced Accounting Certificate, Accounting
University of Economics - Varna 1998 — 2002
Bachelor's, Accounting
Discover Financial Services July 2011 - December 2014
Discover Financial Services August 2004 - July 2011
Skills
Time Management, Project Management, Performance Management, Talent Management, Self-motivated Team..., Fast learner
Education
College of Lake County 1989 — 1991
Certificate, Administrative Assistant and Secretarial Science, General