Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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14,410 Humana employees in database. Find out everything there's to know about Humana employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Humana Employees
Kimberly-Clark June 2015 - August 2015
Thrivent Financial October 2013 - June 2015
Sunset Dental Technologies July 2014 - October 2014
Humana May 2013 - October 2013
Appvion, Inc. (formerly Appleton Papers Inc.) May 2012 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Outlook, Salesforce.com, Microsoft CRM, Active Directory, WLAN, WAN, PowerPoint, Access, OneNote, JDE One World, Cisco Routers, Android, iOS, Blackberry, Oracle Applications, Java, Technical Support, Help Desk Support, Laptops, VPN, Windows 7, Windows XP, SharePoint, Lotus Notes, Computer Hardware, Visio, Citrix, Troubleshooting, SCCM, VMware, Group Policy, Operating Systems, Remote Desktop, Software Documentation, System Deployment, Software Installation, Networking, Network Administration, BMC Remedy, Windows, Windows Vista, Hardware, Printers, Antivirus, Microsoft Office 2007, Wireless Networking
Education
Rasmussen College-Wisconsin 2013 — 2015
Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services
Humana September 2014 - Present
Skills
Facebook, Marketing, Sales, Marketing Strategy, Customer Service, Social Media, Retail, Microsoft Office, Blogging
Education
University of Louisville 2014 — 2015
Master's Degree, Business Administration, 3.88
University of Southern California 2008 — 2012
Bachelor of Arts (B.A.), Political Science, Sociology, Marketing, 3.83
Queen Mary, U. of London 2011 — 2011
duPont Manual 2004 — 2008
High School, Math, Science, Technology (MST)
Hospital Sisters Health System - Eastern Wisconsin Division July 2013 - Present
Cadre Services Wisconsin January 2012 - July 2013
Palmer Macauley July 2007 - December 2011
McLeods Lawyers July 2005 - July 2007
REAL Property Centre November 2002 - June 2005
Humana July 1990 - December 2001
Skills
Epic Systems, Medical Records, Customer Service, Data Entry, Insurance, Time Management, Bookkeeping, General Ledger, Invoicing, 10 Key, Typing, Office Management, Office Administration, Proofreading, PowerPoint, Microsoft Excel, Legal Writing, Account Reconciliation, Access, E-Learning, Project Management, Newsletters, Tutoring, Fitness
Education
Rasmussen College-Wisconsin 2012 — 2013
Associate of Science (AS), Health Information/Medical Records Technology/Technician, 3.96
New Zealand Institute of Legal Executives 2006 — 2008
Diploma, Legal Assistant/Paralegal
Sullivan University 1998 — 2002
Associate's degree, Business Administration and Management, General
Florence High School, Florence, WI 1979 — 1983
Colonial Life October 2013 - Present
Humana June 2004 - October 2013
Ford Motor Credit Company January 2002 - June 2005
Skills
Training, Management, Insurance, Sales, Employee Training, Negotiation, Product Development, Finance, Public Speaking, Testing, Health Insurance, Logistics, Research, Leadership, Team Building, Customer Service, Account Management, Coaching, Recruiting, Small Business, Employee Benefits, Disability Insurance, Cold Calling, Leadership Development
Education
Western Governors University 2008 — 2010
CMBA, Strategic Management
Rollins College 1998 — 2001
BA, Organizational Communication
Valencia Community College 1995 — 1997
Associates, Broad and varied From English Litrature, World Religions to Historical Geology
Axcess Financial April 2015 - Present
Scenario Learning February 2015 - April 2015
Roosevelt University August 2013 - December 2014
Towers Watson September 2011 - April 2014
Towers Watson June 2011 - August 2011
Towers Watson June 2010 - August 2010
Humana June 2009 - August 2009
Skills
Statistics, Data Analysis, Financial Analysis, Actuarial Science, Mathematical Modeling, Teaching, Project Management, Financial Modeling, Applied Mathematics, LaTeX, Statistical Modeling, Higher Education, University Teaching, Mathematics, Microsoft Excel, Microsoft Word, Visual Basic, MySQL, C++, Python, R, SAS, Maple, Mathematica, Sage, Data Mining, Quantitative Analytics, Social Networking, Getting to Yes, Tigers, Google+, Fire Breathing
Education
Roosevelt University 2011 — 2012
Master of Science
Asbury University 2008 — 2011
Bachelor's Degree
Humana May 2014 - Present
Humana July 2007 - Present
Rocky Mountain Health Plans September 2006 - July 2007
United Healthcare June 2004 - September 2006
Aetna January 2000 - June 2004
Intermountain Administrators January 1997 - January 2000
Skills
Employee Benefits, Insurance, Sales, Marketing Communications, Strategic Planning, Management, Disability Insurance, Life Insurance, Health Savings Accounts, Marketing, Brokers, Customer Retention, Human Resources, Health Insurance, Outlook, New Business Development, Employee Wellness..., Underwriting
Education
Regis University
BA, Management
Delta Dental of Illinois January 2011 - Present
Humana April 2008 - October 2010
CompBenefits January 1994 - April 2008
Skills
Health Insurance, Insurance, Brokers, Health Savings Accounts, Employee Benefits, Disability Insurance, Managed Care, Account Management, Underwriting, Sales Presentations, Self-funded, Sales, Medicare, Flexible Spending..., PPO, Life Insurance, Benefits Administration, Claim, HMO
Education
Roosevelt University 1999 — 2001
MBA, Workforce Development and Training
University of Chicago
BioLife Plasma Services 2011 - Present
Rasmussen College January 2012 - January 2012
Humana February 2008 - October 2011
Education
Rasmussen College-Wisconsin 2011 — 2012
Associate's degree, Registered Nursing/Registered Nurse
Rasmussen College-Wisconsin 2008 — 2009
Associate's degree, Business Administration and Management, General
Humana April 2015 - Present
Humana February 2013 - Present
Cuyuna Regional Medical Center April 2011 - February 2013
Essentia Health October 2010 - February 2013
Albert Lea Medical Center July 2001 - August 2010
Skills
EMR, Clinical Research, Medical Records, Diabetes, Management, CPOE, Process Scheduler, Invoicing, Databases, Hospitals, Epic Systems, Healthcare
Education
Argosy University Twin Cities 2009 — 2011
Business Administration and Management, General
Riverland Community College 1999 — 2001
Certificate, Health Unit Coordinator/Ward Clerk
Humana August 2011 - Present
teknetex inc October 2010 - May 2011
Interstate Brands Corporation September 2007 - September 2010
Asurion February 2006 - September 2007
National Association of Insurance Commissioners January 2005 - December 2005
Butler/ Durrell Security 1998 - 2005
Skills
Recruiting, Talent Acquisition, Sourcing, Human Resources, Training, Interviews, Employee Benefits, Onboarding, New Hire Orientations, Applicant Tracking..., Internet Recruiting, Management, College Recruiting, Taleo, Temporary Placement, Benefits Administration, Time Management, Workforce Planning
Education
Webster University 2002 — 2005
MA, Human Resources Management
Rockhurst University 2000 — 2002
BA, Communication
Ursuline Academy 1994 — 1998
High School
CNN April 2014 - Present
CNN November 2008 - April 2014
Adult Swim Cartoon Network 2006 - 2007
Humana 2004 - 2005
Ringling College of Art and Design 2000 - 2001
Skills
Illustrator, Television, Television Production, Concept Design, After Effects, Animation, Final Cut Pro, Illustration, Adobe Creative Suite, Motion Graphics, Photoshop, Graphic Design, Production, Logo Design, Typography, Motion Design, Digital Illustration, Mac, Concept Development, Branding, Drawing, Photography, Art Direction, Creative Direction, Storyboarding, Character Animation, InDesign, Video Production, Graphics, Flash, Premiere, Flash Animation, Cinema 4D, Computer Animation, Branding
Education
Ringling School of Art and Design 1996 — 2000
Bachelor of Fine Arts (BFA), Illustration
Wisconsin Health Fund May 1999 - Present
Consultant Opportunity 2015 - 2015
Humana October 1994 - May 1999
American Family Insurance June 1997 - February 1998
Liberty Mutual 1992 - 1993
Skills
Microsoft Office, Microsoft Excel, Subrogation, LIFE RELATED ANNUITIES, Medical Underwriting, Customer Service, Microsoft CRM, Refunds, Letter Writing, Management, Training, Insurance, Benefits Administration, Claim, Health Insurance, Healthcare
Education
Rock Valley College 1991 — 1992
Western Illinois University 1990 — 1991
Stillman Valley High School 1986 — 1990
Shield Watch IT & Web Services May 2014 - Present
PCG, Performance Computer Group February 2013 - February 2014
Geeks On Call, 1-800-905-GEEK June 2004 - October 2012
Humana September 1995 - March 2011
Home Shopping Network 1993 - 1995
Skills
Computer Service, Entrepreneurship, Technical Support, Cloud Computing, Small Business, IT Management, Information Technology, Security, IT Strategy, Consulting, Servers, Disaster Recovery, SharePoint, Microsoft Exchange, Computer Hardware, XP, Windows 7, Troubleshooting, Data Center, Network Security, Windows Server, Virtualization, Active Directory, Windows XP, Networking, Process Improvement, Management, Leadership, Project Management, Databases
Education
University of Louisville 1999 — 2001
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
University of South Florida - College of Business Administration 1994 — 1996
Bachelor of Science (BS), Management Information Systems and Services, Dean's List
St. Petersburg College 1992 — 1994
Associate of Arts (AA), Business Administration
Rochester Institute of Technology 1987 — 1989
Management Information Systems, General
Churchville-Chili SHS 1983 — 1987
Diploma, Math and Science Majors
EuroPharma, Inc April 2014 - Present
Orange Leaf Frozen Yogurt October 2012 - September 2013
Pinnacle Foods, Birdseye Frozen Foods Division, July 2008 - October 2012
Humana 1996 - October 2002
Skills
Management, Retail, Selling, Food & Beverage, Food, Menu Development, Food Service, Catering, Food Safety, Inventory Management, Operations Management, Customer Satisfaction, Budgets, Restaurants, Restaurant Management, Customer Service, Team Building, Hospitality, Inventory Control, Purchasing, Hospitality Management, Hiring, Cashiering, Guest Service Management, Employee Training, Labor Control, New Restaurant Openings, Sales, Teamwork, Sanitation, Event Planning, Coaching, Food Preparation, Forecasting, Pre-opening experience, Training, Event Management, Marketing, Daily Operations, P, Food Cost Management, POS, Serve Safe Certified, General Operations, Food Cost Analysis, ServSafe, Hiring Employees, Rebranding, Food Service Sanitation, New Hire Training
Education
Rasmussen College-Wisconsin 2007 — 2009
Medical Coding Diploma
St. Norbert College 1987 — 1988
Humana Healthcare Services February 2011 - Present
Humana October 2009 - February 2011
Associated Bank 2006 - October 2008
Skills
Interpersonal..., Organization, Problem Solving, Close Attention to..., Work Well Independently, Work Very Well with..., SMED, HIPAA, Reliable, Office Management, Microsoft Office, Insurance, Claims Handling, Health Insurance, Employee Benefits, Dental Insurance, Customer Service, Customer Retention, Customer Insight
Education
University of Wisconsin-Platteville 2009 — 2012
Bachelor of Science (BS), Human Resources Management and Services
Rochester Community and Technical College 2005 — 2006
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Insurance Management Services, Inc. June 1986 - Present
Humana 1980 - 1985
Skills
Microsoft Office, Microsoft Excel, Customer Service, Project Management, Strategic Planning, Risk Management, Property & Casualty..., Commercial Insurance, Professional Liability, Boat, Scuba Diving, Casualty, Microsoft Word, PowerPoint, Large Group..., Change Management, Research, Public Speaking, Professional Mentoring, Knowledge Transfer, Negotiation, Employee Benefits, Contract Negotiation, Succession Planning, Recruiting, Employee Training, Communication Skills, Marketing Strategy, Team Building, Educational Leadership, Safety Management..., Employee Handbooks, Conflict Analysis, Organizational..., Performance Metrics, Business Analysis, Solution Implementation, Workflow Management, Safety Training Programs, Conflict Resolution, Goal Oriented, Health Insurance, Performance Management, Best Practices, Critical Thinking, Technical Writing, Transition Management, Observation and..., Mediation, Analysis
Education
Regis University 2005 — 2007
Master of Arts (M.A.), Communication: Mediation & Conflict Resolution, Graduated with Honors
Regis University 1999 — 2003
Bachelor's degree, Business, Marketing, Communications
Humana February 2014 - Present
Humana December 2013 - February 2014
Humana May 2012 - December 2013
Humana January 2008 - May 2012
KMG America February 2008 - December 2008
Kanawha HealthCare Solutions, Inc. July 2002 - February 2008
Skills
Strategic Planning, Business Strategy, Marketing Strategy, Product Development, Marketing, Strategy, Process Improvement, Insurance, Account Management, Blogging, Health Insurance, Start-ups, Leadership, Customer Service
Education
Queens University of Charlotte 2012 — 2015
Master of Arts (M.A.), Organizational and Strategic Communication
Arizona Center for Integrative Medicine, University of Arizona 2010 — 2010
Certificate in Nutrition and Cardiovascular Health
Virginia Polytechnic Institute and State University 1986 — 1990
B.S., Marketing
Upper St. Clair High School
Visionary Bridges May 2012 - Present
ChildHelp, Inc. February 2012 - May 2012
Humana 2009 - 2012
Worthington Industries 1999 - 2001
Skills
•Staff Management &..., •Profit & Loss..., •Financial Analysis &..., •Budgeting, •Auditing, •Risk Management, •Mergers & Acquisitions, •Finance & Accounting, Strategic Planning, Operations Management, Risk Management, Business Strategy, Finance, Management, Leadership, Forecasting, Auditing, Strategy, Financial Analysis, Budgets, Process Improvement, Team Building, Nonprofits, Public Speaking
Education
Robert Morris University
Bachelor of Science (BS), Accounting
University of Houston
Master of Business Administration (MBA), Business Administration and Management, General
Catalyst for Payment Reform January 2012 - Present
UnitedHealth Group January 2008 - January 2012
UnitedHealth Group 2005 - 2010
UnitedHealthcare/PacifiCare September 2002 - January 2008
Humana February 1998 - September 2002
Skills
Public Speaking, Public Policy, Policy, Legislative Relations, Politics, State Government, Public Relations, Management, Healthcare, Health Policy, Medicare, Project Management, Health Insurance, Government
Education
Ripon College 1988 — 1992
BA, French and History; Minor in Politics and Government
Universite La Sorbonne - Paris, France
Studied French, History, Fine Arts
University of California, Irvine - The Paul Merage School of Business
Participated in the MBA Update Program
University of Pennsylvania - The Wharton School
UnitedHealth Group Executive Development Program
EY October 2014 - Present
Ernst & Young July 2012 - Present
Humana May 2011 - August 2011
Baylor College of Medicine August 2009 - August 2010
CEDRA Clinical Research December 2007 - August 2009
University of Texas at Austin December 2005 - August 2006
Austin Independent School District August 2005 - December 2005
Skills
Research, Change Management
Education
Rice University 2010 — 2012
MBA, Healthcare and Consulting
University of Sydney 2007 — 2007
The University of Texas at Austin 2003 — 2007
B.S., Biochemistry
Humana June 2012 - Present
BUPA Health Dialog October 2004 - February 2012
CABHS, MN Dept. of Health & Human services July 2002 - August 2004
Granite Falls Municipal Hospital & Manor July 2000 - July 2002
Plews Edelman Div., Stant Corp. March 1979 - August 1999
Skills
Healthcare, Clinical, Health, Supervisory Skills, Mentoring, Documentation, Nursing, Mental Health, PowerPoint, Word, Outlook, Microsoft Office, Hiring, Coaching, Problem Solving, Excel, Teamwork, Customer Relations, Hospitals, Data Analysis, Creative Problem Solving, Writing, Acute Care, Employee Relations, Interviewing, Health Education, Team Leadership, Customer Service, Leadership, Software Documentation, Microsoft Excel, Healthcare Management, Clinical Research, Home Care, Utilization Management, Patient Advocacy, Management, Interviews, HEDIS, Patient Education, NCQA, BLS, Healthcare Information..., HIPAA, Medical Case Management, Training, Managed Care, Disease Management, Medicare, Process Improvement
Education
Ridgewater College 1999 — 2002
Asooc. Degree, Registered Nursing/Registered Nurse
himagine solutions inc. June 2015 - July 2015
Humana November 2014 - February 2015
Xerox September 2013 - October 2014
Healthport February 2013 - September 2013
Enterprise Solutions Consulting July 2010 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Data Entry, Software Documentation, Access, Healthcare, Administration, Time Management
Education
Rasmussen College-Florida 2010 — 2014
AAS, Health Information Technology
iHorror.com May 2014 - Present
Humana January 2008 - Present
Humana October 2006 - January 2008
WFRV and WJMN Television Station Inc May 2006 - October 2006
Journal Broadcast Group January 2004 - February 2006
Hollywood Video September 1999 - December 2003
Skills
Creative Writing, Video Editing, Social Media, Google Analytics, Marketing, Speech Communications, Search Engine..., Professional..., Microsoft Word, Microsoft Excel, PowerPoint, WordPress, iMovie, Television News, Leadership
Education
University of Wisconsin-Oshkosh 2000 — 2006
Bachelor of Arts (BA), Speech Communication
Rasmussen College-Wisconsin 2012 — 2013
Associate's Degree, Business Management and Internet Marketing
Menasha High School 1996 — 2000
High School Diploma
Humana February 2012 - Present
Humana July 2011 - February 2012
Education
Robert Morris College 2008 — 2010
Bachelor's degree, Business Administration and Management, General
Humana September 2012 - Present
Insight Industries LLC June 2011 - September 2012
Ripon College August 2009 - May 2011
Ripon College January 2009 - May 2011
Skills
Mathematics, Probability, Microsoft Office, Excel, PowerPoint, Programming, SQL, Access, C++, Word, Problem Solving, Actuarial Science, Actuarial, Investments
Education
Ripon College 2007 — 2011
Bachelor of Arts, Mathematics
Evaria Healthcare Consultants January 2009 - Present
Humana March 2004 - November 2010
Skills
Physician Practice..., Strategic Planning, Operations Management, Start-ups, Physician Compensation, Physician Relations, Entrepreneur, Team Building, Practice Management, Executive Management, Healthcare Management, Organizational..., Leadership Development, Network Development, Business Planning, Coaching, Public Speaking, Business Strategy, Provider Contracting, Small Business, Organizational..., Entrepreneurship, Business Turnaround, Healthcare Consulting, Mentoring, Healthcare, Medical Management, Contract Negotiations, Physician Recruitment, Telehealth, Credentialing, New Business Development, Strategic Partnerships, Product Development, Health Policy, Home Care, Budgets, Physicians, Process Improvement, Fundraising, Management
Education
A I U 2001 — 2003
BIT, Informaiton Technology
Quincy University 1992 — 1998
Masters, Business Administration
Syntel April 2012 - Present
Syntel Ltd April 2007 - March 2012
Humana July 2004 - 2010
Syntel April 2004 - March 2007
Delhi Metro Rail Corporation Ltd January 2003 - February 2004
Skills
Insurance, Health Insurance, SDLC, JCL, COBOL, Mainframe, DB2, WCF, Requirements Analysis, Software Project..., Testing, Scrum, Microsoft SQL Server, Visio, MS Project, Business Analysis, Unix, SQL, Requirements Gathering, Agile Methodologies, Global Delivery, VSAM, Resource Management, Solution Architecture, Business Requirements, PMO, IBM Mainframe, Project Delivery, IT Strategy, Release Management, Quality Center, Data Warehousing, Test Management, Project Management, PL/SQL, Leadership, Consulting, Software Development, Pre-sales, Integration, PMP
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2000 — 2003
MCA, Masters in Computer Applications
Rani Durgavati Vishwavidyalaya 1996 — 1999
BSc, Computer Science
Model High School 1991 — 1996
Higher Secondary
Humana September 2007 - Present
Alpine Bank 2006 - 2007
Skills
Customer Service, Public Speaking, Insurance, Customer Relations, Health Insurance, Marketing Strategy, Coaching, Healthcare, Life Insurance, Term Life Insurance, Long-term Care, Health Savings Accounts, Fixed Annuities, Medicare, Sales, Social Networking
Education
University of Illinois Springfield 1986 — 1990
B.A., Economics
Rock Valley College 1984 — 1986
AA, General Studies
Belvidere High School 1981 — 1984
HealthCAWS, Inc. 2010 - Present
Strategic Health Equations 2009 - Present
DMAA: The Care Continuum Alliance 2003 - 2013
Magellan Health Services 2004 - 2009
Humana 2003 - 2004
Hartford Hospital 1994 - 2003
Skills
Disease Management, Positioning, Managed Care, Healthcare, Public Health, Strategic Planning, Healthcare Consulting, Healthcare Management, Strategy, Business Development, Health Insurance, Physician Relations, Health Policy, Quality Improvement, Clinical Research, EHR, Healthcare Industry, Revenue Cycle, Healthcare Information..., Hospitals, Informatics, Process Improvement, HIPAA, Program Management, Medicare, Leadership, Medicaid, Team Building, Utilization Management, Product Management, Diabetes, Cross-functional Team..., Mergers & Acquisitions, Practice Management, Executive Management, Physicians, Provider Relations, Health Care Reform, Venture Capital, Performance Improvement, Pharmacy Benefit..., Network Development, EMR, Revenue Cycle Management, HMO
Education
Rensselaer Polytechnic Institute at Hartford 1987 — 1989
MBA, Management
Saint Joseph College 1981 — 1985
Bachelor of Science (BS), Critical Care Nursing
Humana September 2011 - Present
Country Inn & Suites Scottsdale, AZ March 2008 - August 2011
Maricopa County Sheriff's Office March 2002 - March 2005
Education
Rio Salado College 2001 — 2003
Certificate, Detention Services
South Mountain Community 1999 — 2003
Associates, Law & Justice Studies
Metro-Tech Phx, Az 1998 — 2001
Law Enforcement
New York Life Long-Term Care February 2015 - Present
Franciscan Alliance, Inc. July 2014 - November 2014
Great American Insurance August 2013 - July 2014
Humana December 2012 - August 2013
Arcadian Health Plan/ Humana September 2011 - December 2012
Texas Municipal League Intergovernmental Risk Pool May 2011 - September 2011
Cooperative Managed Care Services, LLC (CMCS) March 2007 - November 2010
Regional Mental Health Center January 2001 - January 2005
Factors, Ltd. January 2001 - January 2003
People Helping People, Inc. January 2001 - January 2002
Skills
Case Managment, Mental Health, Utilization Management, Quality Assurance, Managed Care, Medicaid, Medicare Advantage, High Risk Pregnancy, Developmental..., SNP population, Health Coaching, High Risk Neonates, Oncology, Transplantation..., Population, Health Insurance, Healthcare, Wellness Coaching, Certified Case Manager, Medicaid Managed Care, Disease Management, Pediatrics, HIPAA, Nursing, Medicare, Gerontology, Patient Advocacy, Health Promotion, Patient Education, Behavioral Health, Medical Case Management, Treatment, HEDIS, Medical/Surgical, Healthcare Management, Acute Care, Provider Relations, Inpatient, Home Care, Healthcare Industry, Medicine, Health Education, Physician Relations, Long-term Care, Physicians, Healthcare Information..., EMR, Case Management, Medical-Surgical, Quality Improvement
Education
Purdue University-North Central Campus 1991 — 1993
Registered Nursing/Registered Nurse
Purdue University-North Central Campus
Norton Healthcare January 2009 - June 2009
Humana March 2008 - June 2008
Kindred Healthcare June 2007 - January 2008
Dairyland Healthcare Solutions June 2007 - January 2008
Education
Western Kentucky University 2000 — 2004
BSN, Nursing
Regent University
MA, PR/Advertising
PAREXEL August 2015 - Present
Humana September 2013 - August 2015
AdvancedMeal May 2011 - April 2012
Wiedman Fitness Center September 2008 - August 2010
Skills
Nutrition Education, Dietetics, Nutrition, Healthcare, Wellness, Fitness, Teaching, Leadership, Medical Nutrition..., Customer Service, Nutritional Counseling, Public Health, Clinical Research, Health Education, Health Promotion
Education
Syracuse University 2010 — 2011
Dietetic Internship
Rochester Institute of Technology 2006 — 2010
Bachelors of Science Degree in Nutrition Management, Nutrition Managment, Exercise Science, Science and Technology
Humana July 2014 - Present
Skills
Requirements Analysis, Project Management, PMP, Requirements Gathering, Leadership, Management, PMO, Process Improvement, Program Management, SharePoint, Strategic Planning, Team Building
Education
Radford University 2004 — 2007
Organizational Communications, Business/Corporate Communications
Cushman & Wakefield July 2009 - Present
Mars Hill Baptist Church of Chicago (Part Time) April 2012 - March 2014
Ogilvy & Mather (Contract) January 2009 - July 2009
Humana October 2004 - April 2009
Skills
Event Planning, Event Management, Office Management, Budgets, PowerPoint, Negotiation, Outlook, Office Administration, Microsoft Excel, Customer Service, Human Resources, Administrative..., Administration, Administrative...
Education
Robert Morris College 1986 — 1987
Certificate, Hospitality Administration/Management, A
Centene Corporation September 2012 - Present
Coventry Health Care June 2010 - September 2012
WellPoint July 2006 - June 2010
MVP Health Care December 1996 - September 2005
Humana 1988 - 1997
Skills
Network Development, Provider Relations, Managed Care, Medicare, Health Insurance, Medicaid, HMO, PPO, Healthcare, Healthcare Consulting, Credentialing, Revenue Cycle, Healthcare Industry, Practice Management, Process Improvement, Disease Management, EMR, Strategic Planning, Leadership, Executive Management, Healthcare Information..., Benefits Administration, Employee Benefits, Medicare Part D, Healthcare Management, Physicians, Insurance, Medical Coding, Hospitals, Claim, Contract Negotiation, Quality Improvement, Health Care Reform, Medical Billing, Pharmacy Benefit..., EHR, Workers Compensation, Utilization Management, Physician Relations
Education
Rockhurst University 1990 — 1992
MBA, Finance
Truman State University 1970 — 1974
Bachelor of Science (BS), Nursing Science
Humana February 2015 - Present
Humana Pharmacy Solutions December 2006 - February 2015
Humana 2003 - 2006
United Health Group 1996 - 2001
Accenture July 1989 - May 1996
Skills
Managed Care, Pharmacy Benefit..., Problem Solving, Leadership, Health Insurance, Strategic Planning, Medicare, Healthcare, Insurance, Process Improvement, Management, Employee Benefits, Team Building, Cross-functional Team...
Education
Rensselaer Polytechnic Institute 1985 — 1989
BS, Management Information Systems
TMG Health September 2012 - Present
4th Dimension Marketing February 2010 - February 2013
PreferredOne December 2008 - January 2010
Humana July 2005 - November 2008
KLBB Radio August 2004 - July 2005
Skills
Marketing, Marketing Strategy, Public Speaking, Training, Social Networking, Trade Shows, Strategy, Sales, Account Management, Retail, Networking, Advertising, Public Relations, Strategic Planning, Social Media Marketing, Marketing Communications, Medicare, Health Insurance, New Business Development, Healthcare, Project Management, Team Building, Leadership, Insurance
Education
Quinnipiac University 2015 — 2016
Master's Degree, Organizational Leadership (Strategic Leadership Track)
St. Cloud State University 1996 — 1999
B.S., Mass Communications - Public Relations Emphasis, Communication Disorders - American Sign Language
Saint Paul College-A Community and Technical College 1998 — 1999
ASL Interpretor/Transliterator Program
Tubani So (Peace Corps Training Facility) 2000 — 2000
Natural Resource Management
Chicago Public Schools September 2002 - Present
CHICAGO PUBLIC SCHOOLS September 2002 - Present
Westwood College October 2004 - February 2013
Richards Career Academy September 2002 - June 2005
Humana December 1999 - September 2002
Humana Healthcare December 1999 - September 2002
City Year August 1998 - December 1999
City Year Chicago August 1997 - December 1999
Skills
Curriculum Design, Teaching, Public Speaking, Staff Development, Adult Education, Non-profits, Curriculum Development, Community Outreach, Instructional Design, Classroom, Leadership Development, Coaching, Higher Education, Educational Leadership, Customer Service, Microsoft Office, Student Affairs, Program Development, Classroom Management, Microsoft Excel, Educational Technology, Research, Nonprofits, Training, Management
Education
American College of Education 2009 — 2011
Master of Educational Leadership, Education
Robert Morris University - Illinois 2000 — 2002
BBA, Healthcare Management
Hyde Park
Exit Realty Excel September 2015 - Present
Century 21 Beggins Enterprises February 2014 - September 2015
TZ Insurance Solutions August 2013 - February 2014
New York Life Insurance Company March 2011 - August 2013
Humana April 2008 - March 2011
Grow Financial Federal Credit Union March 2004 - April 2008
Skills
Appeals, Grievances, Customer Service, Customer Relations, Real Estate, Real Estate Transactions, Real Estate Marketing, Sales, Banking, Team Leadership, Supervisory Skills, Financial Services, Claims Resolution, Social Media, Entrepreneurship, Condos, First Time Home Buyers, Foreclosures, Investment Properties, New Home Sales, REO, Relocation, Residential Homes, Sellers, Short Sales, Single Family Homes
Education
Saint Leo University 2014 — 2018
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
Remington College 1998 — 2000
Associate's degree, Computer Engineering
Thomas Jefferson Senior High School Tampa FL 1994 — 1998
High School Diploma, Computers, 9th - 12th
HRG Search September 2002 - Present
Humana 1998 - 2002
Honeywell 1995 - 1998
CenturyLink Business 1983 - 1995
Skills
Executive Coaching, Talent Management, Leadership, Organizational..., Organizational..., Succession Planning, Organizational Design, Talent Acquisition
Education
Regis University 1988 — 1992
Bachelors
Humana April 2012 - Present
LaGuardia Community College September 2010 - Present
Worth1000, LLC November 2005 - January 2012
Education
Queens College
Bachelor's degree, Art History
Queens College
Master's degree, Art History
Humana April 2013 - Present
AllianceCare September 2011 - March 2013
AllianceCare March 2011 - September 2011
Simione Consultants, LLC April 2008 - June 2011
Blum Shapiro October 2006 - April 2008
Education
Quinnipiac University - School of Business 2004 — 2006
Raytheon March 2015 - Present
Lockheed Martin December 2014 - March 2015
PAE October 2012 - May 2014
PAE November 2010 - October 2012
CSA Inc May 2010 - August 2010
DISYS April 2009 - May 2010
American Express June 2007 - May 2008
Humana October 2006 - May 2007
Skills
Recruiting, Human Resources, Cold Calling, Applicant Tracking..., Benefits Negotiation, Temporary Placement, Leadership, Management, Coaching, Job Fairs, Talent Acquisition, Onboarding, Talent Management, SDLC, Sourcing, Interviews, Employee Relations, Mentoring, Process Scheduler, Contract Negotiation, Temporary Staffing, Technical Recruiting, New Hire Orientations, Benefits Administration, Permanent Placement, PeopleSoft, Recruitment Advertising, Executive Search, Employee Engagement, Negotiation, Workforce Planning, Payroll, Screening Resumes, HR Policies, Training, Screening, College Recruiting, Employee Training, Performance Management, Networking, Time Management, Hiring, Taleo, Employee Benefits, Internet Recruiting, Employer Branding, Background Checks, Staffing Services, HRIS, Contract Recruitment
Education
Rollins College 1994 — 1996
Bachelor of Arts (B.A.), Organzational Communication - Human Resources/Marketing/Public Relations
Aetna September 2014 - Present
Humana February 2012 - August 2014
Humana February 2011 - February 2012
Humana August 2009 - February 2011
Humana February 2007 - August 2009
Skills
Health Insurance, Insurance, Managed Care, Health Plans, Medicare, HMO, Healthcare Management, Health Policy, Network Development, Data Analysis, Provider Relations, Business Strategy, Healthcare Industry, Medicaid, Health Savings Accounts, Healthcare Consulting, Strategic Planning, Physician Strategy, Physician Engagement, Strategic Consulting, Strategy Implementation, Project Management, Presentations, Performance Management, Business Development, Network Performance..., Process Improvement, Quality Improvement, Relationship Management, Reporting & Analysis, EMR, Healthcare, Team Building, Employee Engagement, Building Relationships, Streamlining Work..., Cross-functional Team..., Matrix Management, Physicians, Product Management
Education
Columbia University in the City of New York
Roosevelt University
Master of Business Administration (M.B.A.), Healthcare Administration
Tennessee Technological University
Bachelor of Science (BS)
Humana October 2013 - Present
Bank of America April 2012 - September 2013
Bank of America July 2010 - April 2012
Bank of America January 2006 - August 2010
Duke Energy May 2002 - December 2005
Skills
Strategic Planning, Financial Planning, P&L Management, Financial Metrics, Business Metrics, Expense Reduction, Workforce Management, Operational Excellence, Team Leadership, Project Implementation, Change Management, Analysis, Financial Reporting, Management, Strategic Financial..., Strategy, Human Resources, Finance, Budgets, Employee Benefits, Financial Analysis
Education
Queens University of Charlotte 2004 — 2008
MBA
University of North Carolina at Charlotte - Belk College of Business 1996 — 2001
BS, Finance
Retired and enjoying time to pursue personal interests and family. July 2015 - Present
Navitus Health Solutions August 2013 - July 2015
Humana January 2011 - August 2013
Guardian Insurance Company October 1993 - April 2010
Guardian Life Insurance September 1988 - October 1993
Guardian Life Insurance July 1987 - September 1988
Guardian Life Insurance January 1986 - July 1987
Appleton Family Practice August 1979 - January 1986
Skills
Process Improvement, Project Management, Microsoft Office, Healthcare, Project Planning, Analysis, Leadership Development, Budgets, Quality Assurance, Business Process..., Operations Management, Risk Management, Microsoft Excel, Health Insurance, Cost/Benefit Analysis, Building Strong..., Building Effective..., Critical Thinking, Medical Terminology, Human Resources, Employee Benefits, Training, Time Management, Customer Satisfaction, Cost Benefit, Performance Management, Claim, Organizational..., Data Analysis, Microsoft Word, Medicare, Account Management, Employee Training, Employee Relations, Strategy, Teamwork, Software Documentation, Performance Improvement, Organizational..., Sales, CRM, Life Insurance, Workshop Facilitation, Fundraising, Marketing, Lotus Notes
Education
Ripon College
Bachelor of Science, Anthropology
Mercer April 2015 - Present
Mercer June 2011 - Present
Humana August 2009 - June 2011
PricewaterhouseCoopers May 2007 - March 2009
Hewitt Associates 2000 - 2007
Maryville Academy 1993 - 2000
Skills
Wellness, Healthcare, Health Insurance, Disease Management, Managed Care, Employee Benefits, Quality Improvement, Health, Employee Engagement, HR Consulting, Process Improvement, Talent Management, Strategic Planning, Performance Management, Vendor Management, Management, Benefits Administration, Medicare, Management Consulting, Business Strategy, Competitive Analysis, Consulting
Education
Roosevelt University 1998 — 2005
MBA, Finance
Tulane University 1991 — 1992
MPH, Community, Maternal and Child Health
Tulane University 1987 — 1991
BS, Microbiology
Joliet West
Humana September 2014 - Present
Express Scripts August 2012 - April 2014
Bethesda Garden Alzheimer's March 2009 - November 2011
Sunrise Assisted Living June 2007 - July 2009
Skills
Type 40 WPM, Microsoft..., Registered Pharmacy..., IV Certification..., Vital Signs, Pharmacy, Pharmacueticals, Customer Service, Nursing, Chemistry, Medical Terminology, HIPAA, Compounding, Pharmacy Automation, Cpr Certified, IV, Healthcare, Medical Billing, Treatment, Pharmaceutical Industry, Medical Records, CPR Certified, PowerPoint, Time Management, Microsoft Word, Microsoft Office, Hospitals
Education
University of Phoenix 2015 — 2017
Associate's degree, Health/Health Care Administration/Management
Remington College-Fort Worth Campus 2011 — 2012
Diploma in Pharmacy Technician, Pharmacy Technician
Tarrant County College 2006 — 2007
Basic Studies, Nursing
Praxair June 2013 - Present
Praxair, Inc April 2012 - June 2013
Praxair May 2010 - April 2012
Humana February 2008 - May 2010
Schain Burney Ross & Citron December 2004 - November 2007
LaSalle Bank May 2001 - December 2003
Skills
Outlook, Data Entry, Microsoft Word, Administrative..., Microsoft Excel, Customer Service, Process Improvement, Microsoft Office, File Management, PowerPoint, Customer Satisfaction, Lotus Notes, Time Management, SharePoint, Data Analysis, Contract Management
Education
Robert Morris University - Illinois 2007 — 2009
BBA, Management
Northwestern Business College
Paralegal
Humana January 2013 - Present
Skills
Healthcare, Microsoft Office, Hospitals, Customer Service, Research, Public Speaking, Leadership, PowerPoint, Microsoft Excel, Project Management, HIPAA, Microsoft Word, Management, Managed Care, Strategic Planning, Team Building
Education
Rockhurst University
Bachelor of Science in Business Administration, Double Major: Management and Marketing
Webster University
Master of Business Administration (M.B.A.), Health Services Management
Humana February 2014 - Present
AEI Dish Alternative Entertainment Inc. November 2013 - February 2014
Schneider National June 2013 - August 2013
Schneider National September 2011 - May 2013
Schneider National April 2011 - September 2011
Georgia-Pacific March 2010 - March 2011
Cardiology Associates, Ltd December 2006 - August 2009
Ripon College August 2008 - May 2009
Skills
Critical Thinking, Digital Photography, Editing, Microsoft Office, Training, PowerPoint, Public Speaking, Data Analysis, Teaching, Photoshop, Data Entry, Microsoft Excel, Event Planning, Microsoft Word, Portrait Photography, Social Networking, Time Management, Customer Service, Social Media
Education
Northeast Wisconsin Technical School 2010 — 2012
Certificate, Digital Photography
Ripon College 2005 — 2009
Bachelor of Arts, History, Education
Humana July 2015 - Present
Beacon Health Options November 2014 - June 2015
Beacon Health Strategies May 2014 - November 2014
Beacon Health Strategies November 2011 - May 2014
Metropolitan State Hospital January 2011 - June 2011
Skills
Behavioral Health, Community Outreach, Healthcare, Data Entry, Training, Health Insurance, Social Services, Management, Psychology, Customer Service, Leadership, Managed Care, Hospitals
Education
California State University-Long Beach 2009 — 2011
Bachelor of Arts (BA), Psychology
Riverside Community College District 2006 — 2009
Associate's degree
Ayala 2002 — 2006
Diploma
HealthSmart April 2013 - October 2014
Health Management Systems February 2012 - March 2013
Humana Inc March 2009 - November 2011
Humana August 2005 - March 2009
Humana September 2003 - August 2005
Humana July 2002 - September 2003
Skills
Group Medical, Health Insurance, Worksite, Health Plans, Insurance, Group Health, Consultative Selling, Employee Benefits, Health Savings Accounts, Fully Insured, Dental, Insurance Consulting, Account Management, Group Benefits, Renewals, Cafeteria Plans, Client Retention, Provider Relations, Customer Relations, Disability Insurance, Wellness Programs, PPO, New Business Development, HMO, Customer Service, Wellness Initiatives, Sales Presentations, Sales Management, General Insurance, Quotas, Healthcare, Negotiation, B2B, Accident, National Account..., Customer Retention, Management, Selling, Sales
Education
University of Wisconsin 1999 — 2002
B.A., Political Science
Rockford College 1998 — 1999
University Lake Schoool 1988 — 1998
Johnson Creek 1985 — 1991
Nebraska Medicine July 2015 - Present
The Nebraska Medical Center April 2014 - Present
Humana March 2012 - August 2012
OccMed, Inc. June 2010 - March 2012
R-Tribe Family Childcare January 2007 - June 2010
White House Black Market August 2007 - December 2007
Sports Authority March 2007 - August 2007
Charlotte Russe December 2006 - January 2007
Skills
Microsoft Office, Internet Explorer, Answering Phones, Meeting Planning, Travel Planning, Business Travel, Office Management, Office Administration, Email, Payroll, BLS, Cpr Certified, First Aid, Close Attention to..., Always Punctual, Friendly Personality, Volunteering, Fitness, Telephone Skills, Administrative..., Healthcare, Training, Time Management, Medication..., Patient Advocacy, Medical Terminology, Vital Signs, EKG, Phlebotomy, Critical Thinking, Quality Patient Care, Medical Records, Wound Care, Health Education, Patient Education, Filing, IV, Direct Patient Care, Medical/Surgical, Compassion, Disease Management, Acute Care, Customer Service, Epic Systems, Telemetry, Health Promotion, Nursing, Data Entry, Inpatient, Elder Care
Education
Clarkson College 2012 — 2015
Bachelor's degree, Registered Nursing/Registered Nurse
Argosy University Los Angeles 2009 — 2010
Bachelor of Arts Program, Psychology
Riverside City College 2006 — 2009
Atlas Travel - Global Travel Management July 2015 - Present
ADTRAV Travel Management April 2014 - July 2015
Humana December 2013 - March 2014
El Sol Travel October 2007 - February 2013
Carlson Wagonlit Travel November 2006 - September 2007
Carlson Wagonlit Travel March 2006 - October 2006
Hobson Travel April 2005 - March 2006
Navigant International February 2004 - March 2005
Gant Travel Management February 2001 - December 2003
Skills
Outstanding verbal, Call Center Management, Fast Learning, Hospitality Industry, Travel Agency, Frontline Management, Problem Solving, Event Planning, Employee Training, Customer Service, Customer Satisfaction, Call Centers, Ticketing, Apollo, Sabre, Travel Management, Sales, Team Building
Education
Rio Salado College 2011 — 2011
Business Administration and Management, General
Flagstaff, AZ 2010 — 2010
CPC, Medical Insurance Coding Specialist/Coder
UW-Oshkosh 1984 — 1985
Business/Commerce, General, 3.5
Forest View High School 1980 — 1984
Diploma, General, B+
Nerium International August 2014 - Present
Humana December 2012 - Present
Intern- Slow Food/Cook's Club July 2014 - January 2015
Colonial Management Group 2012 - December 2012
Children's Home Society & Family Services February 2011 - December 2011
Gulf Coast Jewish Family Services October 2009 - February 2011
Skills
Case Management, Community Outreach, Treatment, Behavioral Health, Healthcare, SPSS, Cpr Certified, PowerPoint, Microsoft Office, Microsoft Word, Clinical Supervision, Community Development, Social Services, Crisis Intervention, Research, Volunteer Management, Motivational..., Social Networking, Higher Education, Employee Wellness, Leadership, Training, Time Management, Project Management, Management, Leadership Development, Team Leadership, Mental Health
Education
Argosy University Tampa 2013 — 2016
Master's degree, Industrial and Organizational Psychology
Radford University 2004 — 2008
Bachelor of Science (BS), Psychology
Humana January 2015 - Present
Nueterra May 2012 - January 2015
21st Century Edge July 2007 - February 2012
The R.H. Johnson Company June 2005 - August 2005
Susquehanna Radio May 2003 - August 2003
Skills
Financial Analysis, Microsoft Excel, Healthcare, Strategic Planning, Budgets, Physician Relations, Public Speaking, Physicians, Healthcare Consulting, Strategic Marketing, Ambulatory Surgery..., Physician Practice, Surgical Hospitals, Interventional Pain..., Strategic Financial..., Revenue Cycle Management, Managed Care, Medicare Advantage, Healthcare Management
Education
Rockhurst University - Helzberg School of Management 2006 — 2007
MBA, Finance
Rockhurst University - Helzberg School of Management 2004 — 2005
BSBA, Business Administration, Management
The Barstow School 1997 — 2001
High School Diploma
Top Producer Systems July 2015 - Present
Humana January 2009 - Present
GE Capital July 2005 - August 2008
Target March 1996 - July 2005
Skills
Healthcare, Call Center, Coaching, Underwriting, Problem Solving, Process Improvement, Six Sigma, Customer Service, Analysis, Word, Credit, PowerPoint, Excel, Customer Relations, Microsoft Office, Leadership, Data Analysis, Management, Team Leadership, Sales, Health Insurance, Leadership Development, Employee Relations, Recruiting, HIPPA, Specialty Pharmaceutical, Personal Health, Net Promoter Score, Voice of the Customer..., Service Recovery, Quality Assurance
Education
Rio Salado College 2009 — 2012
Certification, Radiologic Technology/Science - Radiographer
San Diego State University-California State University 1997 — 2002
B.A., Public Administration
Quest Diagnostics January 2010 - Present
My Health Care Manager March 2009 - January 2010
Humana June 2008 - March 2009
The Outcomes Group June 2002 - June 2008
Tampa Bay Alliance June 2002 - June 2008
Harris HealthTrends January 1999 - May 2002
Blue Cross and Blue Shield of Florida October 1995 - January 1999
Martin Marietta, inc September 1987 - March 1993
Lourdes Hospital February 1986 - February 1990
St. Joseph's Hospital 1983 - 1986
Skills
Data Analytics /..., Creating Public /..., Business Development, Project Management, Professional Speaking /..., Population Health..., Grant Funding..., Healthcare Utilization..., Absenteeism/Presenteeism..., Targeted Intervention..., Vendor Analysis and..., Workforce Risk..., Quality Improvement..., Outcomes Measurement &..., Bringing People Together, Healthcare, Strategy, Wellness, Healthcare Management, Managed Care, Coaching, Health Education, Strategic Planning, Nutrition, Public Speaking, Fitness, Leadership, Health Promotion, Team Building, Management, Program Management
Education
University of Arizona
MS, Exercise Physiology
Rice University 1977 — 1981
BA, Physical Education
Humana April 2015 - Present
Self-Employed October 2014 - April 2015
Power Group Companies January 2014 - September 2014
Kansas City Internal Medicine May 2013 - January 2014
Kansas City Internal Medicine January 2012 - May 2013
Health Dimensions, LLC May 2011 - August 2011
Truman Medical Centers August 2010 - May 2011
Neurology Clinic February 2010 - August 2010
Kansas Masonic Home May 2009 - February 2010
Skills
Healthcare, Leadership, Healthcare Management, Wellness, Employee Benefits, Hospitals, New Business Development, Practice Management, Public Speaking, Public Relations, HIPAA, Health Insurance, Physician Relations, Healthcare Consulting, Project Management, Customer Service, Customer Satisfaction, Health Policy, Strategy, Medicine, Nutrition, Employee Wellness, Workplace Wellness, Insurance, Physicians, Medical Practice..., Blogging, Marketing Communications, Building Relationships, Customer Experience, Commercial Insurance, Relationship Building, Patient Satisfaction, Administrative Support, Cultural Diversity, Membership Development, Non-profit Volunteering, Nonprofits
Education
Rockhurst University 2013 — 2016
Master of Business Administration (M.B.A.)
University of Kansas School of Medicine 2010 — 2012
Master’s Degree, Health Services Administration (M.H.S.A.)
Wichita State University 2008 — 2010
Bachelor of Science (B.S.), Health Services Management, Minor in Business Administration
Green Bay Correctional Instn March 2015 - Present
HCR Manor Care January 2014 - Present
Rasmussen College March 2012 - Present
Vincent, Urban, Walker & Assoc January 2010 - March 2012
Humana March 2006 - December 2009
Skills
Cerner, Microsoft Word, Medical Terminology, Healthcare, Cpr Certified, Hospitals, Software Documentation, HIPAA, Data Entry, Critical Thinking, Epic Systems, Medical Records, EMR, Telephone Skills
Education
Rasmussen College-Wisconsin 2012 — 2013
Associate of Science (AS), Registered Nursing/Registered Nurse
UW-Green Bay 2002 — 2004
Convergys June 2010 - May 2015
Wright Weber Management LLC July 2002 - April 2013
Humana February 2002 - February 2009
Skills
Customer Service, Team Leadership, Call Centers, Training, Customer Satisfaction, Process Improvement, Recruiting, Leadership, Outlook, Coaching, Data Entry, Troubleshooting, Technical Support, Customer Retention, Communication, Business Analysis, Employee Training
Education
Rasmussen College 2007 — 2011
Associate's degree, Business Administration and Management, General
Humana November 2008 - Present
CBIZ 2006 - 2008
Skills
Health Insurance, HIPAA, Medical Coding, ICD-9, CPT, Healthcare, Medical Terminology, HCPCS, Medical Records, Healthcare Management, EMR, EHR, Microsoft Excel, Microsoft Office, Data Entry, Microsoft Word, Outlook, Medical Compliance, Auditing, Healthcare Reimbursement, Health Information...
Education
Remington College-Tampa Campus 2006 — 2007
Certification
Largo High School 2003 — 2006
High School Diploma
TopGolf February 2014 - Present
Varsity Tutors January 2014 - Present
The Hartford June 2011 - December 2013
Humana May 2010 - August 2010
Towers Watson January 2010 - May 2010
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Access, Group Benefits, Life Insurance, Visual Basic, VBA, Documentation, Business Objects, Pricing, Automation, Teamwork, Innovation, Outlook, Social Networking, Social Media, Facebook, Twitter, LinkedIn, Mac OS X, Windows, Actuarial Science, Organization, Leadership, Networking, Lotus Notes, Public Speaking, Presentations, Presentation Design, Defined Benefit, Economic Capital, Employee Benefits, Fixed Annuities, Insurance, OS X, Property & Casualty..., Financial Risk
Education
Robert Morris University 2007 — 2011
B.S., Actuarial Science
HealthPartners February 2014 - Present
Virtual Radiologic May 2012 - February 2014
Virtual Radiologic June 2008 - May 2012
Humana July 2011 - December 2011
Virtual Radiologic November 2007 - June 2008
Virtual Radiologic November 2006 - November 2007
Hennen’s Furniture July 2005 - November 2006
Target October 2002 - July 2005
Skills
Credentialing, Microsoft Excel, Telephone Skills, Microsoft Word, Administrative..., PowerPoint, Provider Enrollment, Employee Training, Office Administration, Physicians, Provider Relations, Medical Records, Adobe Acrobat, Time Management, Training, Medicare/Medicaid..., Healthcare Industry, RightFax, Process Improvement, Healthcare, HIPAA, Hospitals
Education
Ridgewater College 2004 — 2006
Associate of Arts and Sciences (AAS), Medical Administrative/Executive Assistant and Medical Secretary
New London-Spicer High School 2001 — 2004
High School Diploma
Humana May 2008 - Present
Wachovia December 2006 - April 2008
Weight Watchers 1998 - 2008
The Compass Group April 2006 - December 2006
University of North Carolina at Charlotte March 2001 - December 2004
Skills
Training, Instructional Design, Program Management, Leadership, Workshop Facilitation, Recruiting, Human Resources, Employee Benefits, Strategic Planning, Leadership Development, Training Delivery, Onboarding, Organizational..., Talent Management, Coaching, Process Improvement, Team Building, Adult Education, Employee Engagement, Performance Management, Employee Training, Public Speaking, Healthcare, Sales, Account Management, Organizational..., Needs Analysis, Benefits Administration, Employee Relations, Team Leadership, Executive Coaching, Succession Planning, Talent Acquisition, Career Development, Workforce Planning, Consulting, Performance Improvement, Insurance
Education
University of Kentucky 1978 — 1981
Bachelor of Arts (B.A.), Communication, General
Queens University of Charlotte
Bachelor of Arts, Communications
West Hardin HS
Humana May 2013 - Present
Humana February 2012 - May 2013
Humana September 2008 - February 2012
Skills
Microsoft Office, Proficient Typing Skills, Communication Skills, Root Cause Problem..., Visio, SharePoint, Analysis, Lotus Notes, Technical Writing, Networking, Training, Project Coordination, Access, Team Leadership
Education
Rasmussen College-Wisconsin 2012 — 2015
Bachelor's degree, Business Management
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Information Technology
The Mission Continues January 2015 - Present
Humana December 2013 - October 2014
United States Air Force July 1996 - July 2013
United States Air Force September 2011 - July 2012
United States Air Force February 2010 - May 2011
United States Air Force October 2008 - February 2010
United States Air Force August 2005 - January 2010
United States Air Force 2006 - 2008
United States Air Force September 2004 - August 2005
United States Air Force September 2002 - September 2004
Skills
Military, Air Force, Healthcare, Emergency Management, Military Experience, Healthcare Management, Critical Care, Patient Safety, Defense, Medicine, Policy, Hospitals, Operations Management, ACLS, Health Education, Public Speaking, HIPAA, BLS, EHR, Critical Thinking, Collaborative Problem..., Staff Development, Continuing Education, Adult Education, Training Delivery, Integrity, Computer Proficiency, Dedication to..., Educational Leadership, Curriculum Development, Highly detail oriented, Learn New Software..., Blended Learning, Distance Learning, Written Communication, Putting the Customer..., Online Research, Student-Centered..., Dependable Team Player, Works well individually, Work Ethic, Result Oriented, Policy Analysis, Compassion, Lesson Planning, Resourceful...
Education
USAF Air University 2007 — 2009
Master of Military Operational Art and Science degree, Military Operational Art and Science/Studies
Indiana Wesleyan University, Marion Indiana 1980 — 1982
Bachelor's degree, Registered Nursing/Registered Nurse
Roberts Wesleyan College 1977 — 1980
TeamSoft Solutions August 2012 - April 2015
Mutual of Omaha Bank June 2010 - July 2012
Veterinary Neurological Center June 2009 - June 2010
Humana October 2008 - June 2010
Bell-Anderson & Associates, LLC, AMO July 2004 - June 2008
Skills
Management, Vendor Management, Customer Service, Project Management, Training, Banking, Team Building, Team Leadership
Education
Rio Salado College 2003 — 2004
Dental Assisting
Arizona State University 1996 — 2004
Industrial Engineering
Aerotek July 2015 - Present
HealthPlanOne, LLC August 2014 - May 2015
Connextions October 2013 - August 2014
State Farm Insurance January 2013 - October 2013
Great Western Insurance Company January 2012 - January 2013
Homesite Insurance May 2011 - December 2011
Humana June 2010 - May 2011
State of Arizona October 2005 - November 2009
Continental Promotion Group October 2003 - November 2005
Skills
Insurance, Online Lead Generation, Lead Generation, Sales, Licensed Property &..., Insurance Adjusting, Health Insurance, Life Insurance, Leadership, Customer Satisfaction, Marketing, Medicare, Property & Casualty..., Training, Commercial Insurance, Workers Compensation, General Insurance, Term Life Insurance, Web Development
Education
Rio Salado College 2010 — 2012
Associate of Applied Science, Public Administration, 4.8
Insurance September 2012 - Present
Humana October 2007 - July 2012
INFONXX August 2006 - October 2007
ICE Gallery November 2005 - August 2006
USAA Automobile Insurance Company January 2005 - June 2005
Conair Corporation 2002 - 2004
Excell Agent Services March 2000 - August 2001
Qwest 2001 - 2001
Excell Agent Services October 1998 - March 2000
Skills
Workforce Management, Avaya, Microsoft Word, Aspect, Analysis, Business Strategy, Business Analysis, Data Analysis, Microsoft Excel, Strategic Planning, Strategic Thinking, Organization, Management Consulting, Strategic Consulting, Analytics, Oral & Written..., INTJ, Call Center, Logic, Contact Centers, Customer Service, Pattern Recognition, Job Scheduling, Forecasting, Insurance, Health Insurance, Pharmaceutical Industry, Member Relations, Creative Strategy, Problem Analysis, Problem Solving, Confidentiality, Training, Personal Development, Ministers, Wedding Officiant, Leadership, IEX Total View, Payroll, Workforce Planning, Team Leadership, Customer Experience, Human Resources, Time Management, Vendor Management, Sales, Performance Management, Process Scheduler, Outsourcing, Operations Management
Education
Completion of Automobile Insurance Customer Service-Rio Salado Community College 2005 — 2005
General Education Diploma, High School Equivalence Certificate Program
Rio Salado College 2004 — 2004
Certificate of Completion Auto Ins, Customer Service Support/Call Center/Teleservice Operation
Colorado Access 2013 - Present
Jewell Insurance May 2012 - August 2013
Sisters of Charity Leavenworth Health System/Exempla Healthcare 2011 - 2012
U.S. Preventive Medicine 2008 - 2010
Humana 2002 - 2007
Anthem/OHMS 1990 - 2002
EyeMed Vision Care 1999 - 2001
EyeMed Vision Care 1999 - 2001
Skills
Business Development, Training, Account Management, Managed Care, Health Insurance, Strategic Planning, Operations Management, Contract Negotiation, Employee Benefits, Data Analysis, Health Savings Accounts, Leadership, Customer Service, Performance Management, Healthcare, Program Management, Process Improvement, CRM, Marketing, Insurance, Salesforce.com, Management, Sales, Human Resources, Risk Management, Strategy, New Business Development, Healthcare Management, Customer Satisfaction, Selling, Customer Retention, Coaching, Business Strategy, Health Policy, Healthcare Industry, Executive Management, Team Building, Business Process..., Medicare, Healthcare Consulting, HIPAA, Disease Management, Sales Management, Healthcare Information..., Consulting, Vendor Management, Benefits Administration, Medicaid, Health Care Reform, Employee Wellness
Education
Regis University 2010 — 2013
Masters, Health Service Administration, 4.0
CU Denver 1982 — 1987
Bachelor of Science Degree, Business Administration and Management
Humana February 2012 - Present
Tiny Prints August 2011 - January 2012
Dan Schwartz Reality April 2005 - September 2007
Skills
Illustrator, Adobe Creative Suite, Photoshop, InDesign, Graphic Design, Mac, Microsoft Office, Packaging, Adobe Acrobat, Microsoft Excel, Web Design, Customer Service, PowerPoint, Microsoft Word, Layout, Windows, Administrative..., Business, Bookkeeping, Coordination, Hospitality, Hospitals, Internet, Leadership, Non-profits, Office Management, Problem Solving, Recruiting
Education
Rio Salado College 2012 — 2016
AA, Business, Management, Marketing, and Related Support Services
Western International University 2011 — 2012
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Nsight June 1999 - Present
Humana May 1993 - June 1999
Skills
24 years customer..., Computers, Phone skills, Typing, Medical Terminology, Writing, Resourceful, Highly Reliable, Empathy, Learns quickly, Ten Key, Filing, Microsoft Excel, Microsoft Word
Education
Rasmussen College-Wisconsin 2010 — 2013
Associate's degree, Medical Administration
Bonduel High School 1982 — 1986
General studies
Saint Luke's Health System January 2015 - Present
DaVita August 2011 - December 2014
DaVita September 2009 - July 2011
DaVita May 2006 - August 2009
GE - Healthcare Reinsurance April 2002 - April 2006
GE - Healthcare Reinsurance January 1999 - March 2002
Humana December 1995 - December 1998
Bruce J.Kelly & Associates December 1992 - November 1995
Education
Rockhurst University 1999 — 2001
MBA
Rockhurst University 1989 — 1992
BSBA
Arizona State University November 2008 - Present
AAA March 2012 - June 2013
Humana December 2008 - December 2009
City of Chandler September 2007 - May 2008
City of Encinitas 1999 - 2007
City of Oceanside 1998 - 1999
Arrazo Market Cafe 1995 - 1998
Cardiff Seaside Market 1989 - 1995
PBD Architects 1985 - 1986
Skills
Customer Service, Supervisory Skills, Sports, Special Events, Event Management, Microsoft Office, Customer Relations, Budgeting, Excel, Administration, Research, Public Relations, Event Planning, Scheduling, Negotiation, Promotions, Outlook, Problem Solving, Team Building, Planning, Non-profits, Nonprofits, Management, Program Management, Fundraising, Process Scheduler, Community Outreach, Project Planning, Social Networking, Public Speaking, Social Media, Government, Policy, PowerPoint, Community Development, Microsoft Excel
Education
San Diego Mesa College 1982 — 1985
Architecture, General Education, Athletics
Rio Salado College
Medical Insurance Coding Specialist/Coder - Insurance
Torrey Pines High School
Centene Corporation July 2014 - Present
Coventry Health Care July 2010 - July 2014
Humana 2000 - July 2010
Humana January 2005 - November 2005
Skills
Medicare, Health Insurance, Budgets, Managed Care, HMO, Insurance, PPO, Analysis, Claim, Healthcare Industry, Hospitals, HIPAA, Healthcare Management, Medicare Part D, Utilization Management, Process Improvement, Data Analysis, Provider Relations, Pharmacy Benefit..., Healthcare Information..., Claims Management, Disease Management, Medicaid, Revenue Cycle, Healthcare, Network Development, Healthcare Consulting, Revenue Cycle Management, Finance, Strategic Financial...
Education
Rockhurst University 1987 — 1998
Bachelor of Arts (B.A.), Non-Profit/Public/Organizational Management
Rockhurst University 1995 — 1997
MBA, Finance
Merrimac 1986 — 1986
Truven Health Analytics April 2014 - Present
Truven Health Analytics May 2012 - April 2014
HCSC (Blue Cross Blue Shield of IL) April 2008 - March 2012
Humana June 1991 - September 2007
Terrace Nursing Center January 1990 - June 1991
Apple Vacations November 1984 - December 1989
Skills
Managed Care, Health Insurance, Customer Relations, Healthcare, Account Management, Healthcare Management, Health, International Relations, Hospitality, Presentations, Medicaid, Customer Service, Medicare, HMO, Process Improvement, Budgets, Strategic Planning, Employee Benefits, Healthcare Industry, Sales, Team Building, PPO, Healthcare Consulting, Health Policy, Pharmacy Benefit..., CRM, Disease Management, HIPAA, Health Care Reform, Healthcare Information..., Hospitals, Insurance, Revenue Cycle, Strategy, Quality Improvement, EHR, Provider Relations
Education
Roosevelt University 1978 — 1982
Master of Public Administration, Health Services Administration
University of Arizona 1975 — 1979
Bachelor of Science, Health Services Administration
Humana September 2013 - Present
Presence Health January 2012 - September 2013
Smith & Nephew Orthopaedics June 2011 - December 2011
TransUnion October 2010 - June 2011
Resurrection Health Care February 2008 - October 2010
Park National Bank (now U.S. Bank) March 2007 - February 2008
Remedy April 2005 - March 2007
A. Eicoff & Company May 2001 - April 2005
Skills
Marketing Strategy, Marketing Communications, Advertising, Branding Development, Social Media, Social Media Marketing, Media Planning, Media Buying, Marketing Management, Community Outreach, Strategic Communications, Public Relations, Direct Marketing, Direct Mail, Integrated Marketing, Email Marketing, Brand Management, Print advertising, out-of-home media, Collateral Materials..., Digital Marketing, Web content development, Consumer Marketing, B2B Marketing, Customer Insight, Market Research, Lead Generation
Education
Roosevelt University 2008 — 2009
M.S., Integrated Marketing Communications
University of Illinois at Urbana-Champaign 1997 — 2001
B.A., Speech Communication
Humana July 2015 - Present
Manifest Digital March 2015 - June 2015
Razorfish 2012 - 2015
Razorfish 2010 - 2012
Razorfish 2008 - 2010
Razorfish June 2008 - August 2008
CDW 2008 - 2008
Fitannica LLC 2007 - 2008
Shaw Industries Group March 2007 - May 2007
CCIS Usability Lab, Rochester Institute of Technology 2006 - 2007
Skills
Usability Testing, User-centered Design, User Interface Design, User Research, Interaction Design, Wire Framing, Information Architecture, User Experience, Human Computer..., Persona, Wireframes, Site Maps, Web Design, Heuristic Evaluation, E-commerce, Usability, Contextual Inquiry
Education
Rochester Institute of Technology 2006 — 2007
Masters
Rochester Institute of Technology 2002 — 2006
Bachelors
- January 2011 - Present
Humana 2008 - October 2011
Humana 2000 - 2008
Cigna 1997 - 2000
United Healthcare 1994 - 1997
The Travelers June 1977 - January 1994
Skills
IT Strategy, Business Intelligence, Enterprise Architecture, IT Management, SDLC, Data Warehousing, Healthcare Information..., Analytics, Leadership, Healthcare, Consulting, ETL, Process Improvement, Program Management, Strategy, Management, PMO, Business Analysis, Master Data Management, Vendor Management, Business Process..., Data Management, Cross-functional Team..., Management Consulting, Software Development, Integration, Information Technology, Software Project..., Business Process, PMP, Requirements Analysis, Mergers, Technology Evaluation, Application Development, Healthcare IT, SOA, Solution Design, Database Design, Software Implementation, Thought Leadership, Project Implementation, VLDB, Health Information..., Solution Architecture, Governance, Business Transformation, Team Building, Team Leadership, Mergers & Acquisitions, Strategic Consulting
Education
University of Connecticut 1976 — 1978
Bachelors, Business Administration
University of Connecticut 1975 — 1977
Rensselaer Polytechnic Institute at Hartford
Masters In Technnology, Management of Information Technology
Humana December 2013 - Present
Carolinas Healthcare System December 2012 - December 2013
Carolinas Healthcare System June 2011 - December 2012
Carolinas Healthcare System March 2008 - June 2011
Skills
Healthcare, Case Managment, Nursing, Hospitals, EMR, Public Health, Health Education, Medicaid, Program Development, Informatics, Patient Education, Disease Management, Pediatrics, Social Services, Community Outreach, Leadership, Program Management, Oncology, Utilization Review, Community Health, Acute Care, Management, Healthcare Management
Education
Queens University of Charlotte 2007 — 2010
MS, Nursing Administration
Winston-Salem State University 1998 — 2002
BS, Nursing
Humana August 2008 - Present
Humana Ins 2006 - 2008
Humana Ins 2004 - 2006
Education
Ripon College 1999 — 2003
ThedaCare January 2013 - Present
Convergys September 2011 - December 2012
Humana January 2011 - August 2011
Ferguson Enterprises May 2005 - August 2010
Skills
Business Intelligence, Business Process..., Continuous Improvement, Forecasting, Management, Change Management, Analysis, Data Analysis, Performance Improvement, Pricing, Finance, Kaizen, Inventory Control, Root Cause Analysis, Project Charter, ROI Justification, Preparing Business Cases, Lean Healthcare, Leadership Developmnet, Process Improvement, Program Management, Operations Management
Education
Radford University 2000 — 2003
Bachelors, Business Administration; Marketing
Humana July 2014 - Present
Genscape, Inc. June 2008 - July 2014
General Electric January 2007 - June 2008
General Electric May 2004 - December 2006
GE Appliances July 2000 - April 2004
Norfolk Southern 1998 - 2000
Skills
Leadership, Team Leadership, Six Sigma, Linux, Black Belt, Lean Manufacturing, Software Development, Business Process..., Process Improvement, SDLC, IT Strategy, IT Management, Integration, Business Analysis, Business Intelligence, Enterprise Software
Education
Roanoke College 1994 — 1998
Bachelor of Science, Computer Information Systems
Humana 2008 - Present
Education
Rollins College - Crummer Graduate School of Business 1986 — 1988
MBA
Wheaton College (MA) 1978 — 1982
BS, Psychology
Concentra/Humana 2009 - Present
Humana 2008 - Present
Aurora Health Care 1990 - 1999
Skills
Managed Care, Healthcare, Hospitals, Healthcare Management, Healthcare Consulting, Healthcare Information..., Public Health, Public Speaking, Medicine, Medical Education, Team Building, Health Policy, Disease Management, Physicians, Health Education, EMR, Physician Relations
Education
The University of British Columbia 2013 — 2013
Master of Fine Arts (M.F.A.), Creative Writing
Rice University
Master of Arts, English Literature and Language
Humana May 2008 - Present
Humana Inc. January 2009 - Present
Humana October 2014 - Present
Target August 2006 - May 2008
Humana March 2006 - January 2007
Pearson Government Solutions March 2005 - March 2006
CSC January 2004 - March 2005
Various law firms August 1999 - March 2004
Skills
Contract Management, Process Improvement, Strategic Sourcing, Procurement, Project Management, Team Leadership, Purchasing, Six Sigma, Contract Negotiation, Government Contracting, Vendor Management, RFP, Microsoft Office, Negotiation, Business Analysis, Program Management, Proposal Writing, SharePoint, Team Building, Government
Education
The Catholic University of America, Columbus School of Law 1996 — 1999
Juris Doctor, JD with Certificate from the Institute for Communication Law Studies
Radford University 1994 — 1996
Master of Science, Corporate & Professional Communications
Virginia Polytechnic Institute and State University 1989 — 1994
Bachelor of Science, Food Science & Technology with minor in Communication Studies and a minor in Professional Writing
Myers & Stauffer/CBIZ March 2012 - Present
Humana February 2007 - March 2012
Skills
Financial Analysis, Process Improvement
Education
Rockhurst University 1999 — 2001
Master of Business Administration (MBA), Finance, General
Humana January 2012 - Present
Humana January 2011 - April 2012
Humana August 2003 - July 2008
Humana August 2002 - August 2003
Skills
PMP, Process Management, Business Planning, Business Process..., Project Planning, Project Management, Business Strategy, Strategic Planning, Strategic Partnerships, Program Management, Management Consulting, Consulting, Healthcare, Medicare Prescription..., Health Insurance
Education
Queen's University 1996 — 2000
Bachelor of Commerce (B.Com.)
University of Kentucky
Humana November 1998 - February 2004
Education
Queens College 1966 — 1969
BA, Spanish/Education
Western Missouri Medical Center June 2013 - Present
Western Missouri Medical Center February 2013 - June 2013
Western Missouri Medical Center November 2011 - June 2013
Mid America Nazarene University July 2011 - May 2013
Cerner Corporation June 2010 - November 2011
Perioperative Business Unit February 2009 - June 2010
Centerpoint Medical Center (HCA) February 2006 - February 2008
Menorah Medical Center (HCA) April 2003 - February 2006
Menorah medical center April 1997 - April 2003
Humana 1995 - 1997
Skills
Healthcare, Critical Care, Oncology, Perioperative, Hospitals, Healthcare Management, Nursing, Cerner, Healthcare Information..., EMR, EHR, Healthcare Consulting, Meditech, Ambulatory, Informatics, Patient Safety, Inpatient, Quality Improvement, Physician Relations, HIPAA, CPOE, Managed Care, Revenue Cycle, Pharmacy, Leadership, Process Improvement, Organizational..., Physicians, Acute Care, JCAHO, ICU, Medicine, Cardiology, Healthcare Industry, Pediatrics, Orthopedic, Medical/Surgical, Epic Systems, Surgery, Home Care, Medicare, Health Information..., Medicaid, Health Information..., BLS, ACLS, Public Health, Practice Management, Nursing Education
Education
Webster University Kansas 2007 — 2009
Masters, Health Care Administration
Research College of Nursing 1981 — 1985
BSN, nursing
Rockhurst University Kansas 1981 — 1985
Bachelor of Science, Nursing
Webster University Kansas
Masters, Business Administration
Community Action Partnership Production LeadHumanaJanuary 2013 - Present
Humana October 2010 - January 2013
Community Action Partnership October 2008 - July 2010
Education
Rockford University 2000 — 2002
B.A., English
University of Virginia May 2011 - Present
Humana May 2009 - May 2011
UnitedHealth Group April 2003 - August 2009
Liberty Mutual Insurance 2000 - 2003
Stewart Title 1997 - 2000
Skills
Medicare, Insurance, Managed Care, Employee Benefits, Disability Insurance, Medicaid, Medicare Part D, Brokers, Provider Relations, Long-term Care, Life Insurance, Health Savings Accounts, HMO, Healthcare, Account Management, Sales, Customer Service, Benefits Administration, Call Center
Education
Queens College
Bachelor of Arts (BA), Political Science and Government
License in Life, Accident and Health
Bachelor's degree, Political Science and Government
Queens College, Paralegal Studies
Certificate
Kersh Health July 2013 - Present
Humana December 2011 - July 2013
Medical City May 2006 - December 2012
children's daycare January 2005 - January 2006
NIIT Technologies Limited January 2000 - August 2003
Skills
Wellness, Nursing, Clinical Research, Healthcare, Hospitals, Treatment, Medicine, Healthcare Management, Time Management, Cpr Certified, Pediatrics, BLS, Psychology
Education
University of North Texas 2008 — 2010
Bachelor of Arts (B.A.), Psychology
Richland College 2005 — 2007
Associate of Science (A.S.), Pre-Occupational Therapy Studies
Liberty Mutual Insurance August 2015 - Present
IDEXX Laboratories August 2012 - June 2015
Humana March 2009 - March 2012
FinCor Holdings March 2007 - October 2009
Berkeley Investments Inc September 2000 - January 2007
Skills
Microsoft Office, Customer Service, Workers Compensation, Process Improvement, Strategic Planning, Marketing, Software Documentation, Team Building, Project Management, Professional Liability, Account Management, Leadership
Education
Quincy College 2000 — 2003
Business Administration and Management, General
BenefitMall August 2010 - Present
Humana June 2003 - July 2010
The Insurance Exchange October 2000 - June 2003
Skills
Insurance, Underwriting, Customer Service, Sales, Health Insurance, Commercial Insurance, Account Management, Term Life Insurance, Claim, Outlook, General Insurance, Brokers, Sales Management, Microsoft Excel, Performance Management, Microsoft Word
Education
Richland Community College 1998 — 2000
AA, Science
Humana June 2014 - Present
Humana May 2012 - June 2014
Aetna April 2007 - May 2012
Aetna August 2005 - March 2007
WellCare 2004 - 2005
ComPsych 1999 - 2004
Advocate Health Care March 1998 - March 1999
Advocate Health Care December 1996 - February 1998
Thorek Memorial Hospital May 1994 - November 1996
Skills
healthcare, healthcare industry, Credentialing, Contract Negotiations, Managed Care, Provider Relations, Network Development, Provider Contracting, Health Insurance, Contract Negotiation, Healthcare Industry, Healthcare, Process Improvement, HIPAA, Medicaid, Health Policy, Medicare, HMO, Medicare Part D, Healthcare Consulting, Revenue Cycle, Healthcare Reimbursement, PPO
Education
Roosevelt University
Bachelor's degree, Organizational Leadership
University of Illinois at Chicago
Humana November 2012 - Present
Humana Inc. April 2008 - November 2012
Skills
Insurance, Health Insurance, Medicare, Managed Care, Healthcare, Customer Service, Medicaid, Employee Benefits, HIPAA, Strategic Planning, Account Management, Microsoft Office, Microsoft Excel, Team Building, Process Improvement
Education
Robert Morris University 1998 — 2000
Master of Business Administration (M.B.A.)
Penn State University 1989 — 1993
Plum High School
Humana January 2013 - Present
Humana April 2011 - December 2012
Humana 2008 - 2011
American Medical Security August 1993 - 2006
Skills
Employee Benefits, Health Insurance, Insurance, Life Insurance, Underwriting, Training, Communication, Building Relationships, Team Management, Management, Brokers, Medical Underwriting, Worksite Voluntary..., Term Life Insurance, Critical Illness, Disability Insurance, Claim, Customer Service, Long-term Care, Medicare, Team Building, Process Improvement, Commercial Insurance, Leadership, Risk Assessment, Strategic Planning
Education
University of Phoenix 2010 — 2011
Human Relations Management
Rasmussen College-Wisconsin 2009 — 2010
Business Management
West DePere 1986 — 1989
Humana March 2015 - Present
Skills
Hospice, Case Managment, Palliative Care, BLS, Hospitals, One day Surgery, Recovery Room, Nurse Recruitment, DON for local staffing..., ICU, CVOR, Acute Care, Case Management, Healthcare Management, Medicare, Critical Care, Healthcare, Home Care, Patient Advocacy, Managed Care
Education
Roane State Community College
Associate of Nursing
University of South Carolina-Columbia
Dignity Memorial Funeral Homes April 2013 - Present
Humana 2013 - Present
SCCI April 2003 - January 2013
Westport Housing Authority November 1999 - March 2003
Adsum, Incorporated January 1979 - March 2003
Skills
Change Management, Team Building, Project Management, Team Leadership, Management
Education
Roger Williams University 1975 — 1977
Bachelor of Science, Social & Health Services
Bristol Communty College 1970 — 1973
Associates, Business & Mental Health
Humana 2011 - Present
Merck 2009 - 2011
Merck 2007 - 2009
Merck 2005 - 2007
Merck 2002 - 2005
Merck 2000 - 2002
Merck 1997 - 1999
Devon Consulting 1994 - 1997
Continental Insurance Corporation 1993 - 1994
Continental Insurance Corporation 1992 - 1993
Skills
Project Management, Client/Business..., Data Analysis: Data..., Database Design &..., Bus. Analysis: Ident &..., SLC Documentation..., SQL Design &..., Data Processing: ..., Web Develop.: Java;..., Obj Oriented..., Process Optimization: ..., Systems Analysis, SDLC, Analysis, Integration
Education
Rochester Institute of Technology 1988 — 1993
Bachelor of Science, Management Information Systems
Honeoye Central School 1976 — 1988
High School Diploma
JPMorgan Chase May 1996 - June 2010
Kelly Services March 1994 - May 1996
Humana June 1988 - October 1993
Education
New Horizons 2010 — 2011
Certification, Front Office/Administration Assistance
Robert Morris University - Illinois 1993 — 1995
Associates, Business
Humana May 2011 - Present
Skills
Microsoft Excel, Health Insurance, Actuarial Science, Insurance
Education
Robert Morris University 2008 — 2011
BS, Actuarial Science
Auxiant August 2007 - Present
The Alliance May 2002 - August 2007
Humana March 1995 - May 2002
Skills
Health Insurance, Insurance, Benefits Administration, Employee Benefits, Sales, Health Savings Accounts, Account Management, Brokers, Customer Service, Underwriting, Strategic Planning, Healthcare, Managed Care, Leadership, Commercial Insurance, Health Policy, Self-funded, Health Care Reform, COBRA, Group Insurance
Education
Madison Area Technical College 1991 — 1993
Marketing
Ripon College 1990 — 1991
Humana September 2013 - Present
WellPoint July 2008 - May 2010
Wellpoint Next/Rx – Express Scripts January 2008 - January 2010
CVS Pharmacy January 2006 - January 2008
Kroger January 2002 - January 2006
Medical Center of Plano January 2001 - January 2002
Eckerd Drug January 1996 - January 2002
Skills
Microsoft Office, Microsoft Excel, Project Management, Strategic Planning, GMP, Clinical Trials, Clinical Research, Biotechnology, PowerPoint, Microsoft Word, Oncology, Validation
Education
The University of Texas at Dallas 2002 — 2012
Bachelor's degree, Speech-Language Pathology/Pathologist
Richland Community College 1998 — 2002
Associate of Science (AS), Biology/Biological Sciences, General
Richardson High School
Diploma
Richland College
Associate, Science
Humana May 2011 - August 2011
Skills
Excel, Access, Actuarial Science, Visual Basic
Education
Robert Morris University 2008 — 2012
Bachelor of Science Degree, Actuarial Science
Dandelion Fields Floral Design April 2014 - Present
Humana August 2013 - Present
Rasmussen College February 2012 - March 2013
Charles Ross Builder, Inc. July 1999 - May 2004
Varco Pruden Buildings, Inc. February 1999 - July 1999
Texas A & M University February 1996 - February 1999
Supercuts February 1992 - February 1996
Skills
Weddings, Floral Design, Event Planning, Sales, Management, Event Management, Accounts Payable, Marketing, Budgets, Payroll, Training, Human Resources, Retail
Education
Rasmussen College 2013 — 2014
Bachelor's of Science, Business Management-Emphasis International Business
Rasmussen College-Wisconsin 2011 — 2013
Associates Degree, Business Management with an emphasis in Entreprenuership
Humana 2006 - 2008
Agent HR 2005 - 2006
National Equity Fund, Inc. 2001 - 2005
Education
Robert Morris College
A.A.S. Comupter Networking, Computer Systems Networking and Telecommunications
UnitedHealth Group May 2015 - Present
Centene Corporation November 2013 - February 2015
Humana February 2013 - November 2013
Metro Wellness and Community Centers December 2009 - January 2013
Gulf Coast Jewish Family Services November 2007 - December 2009
North Side Mental Health Center September 2006 - November 2007
Progresso Latino, Inc. 2004 - 2006
St Joseph Hospital, Providence, Rhode Island 2003 - 2004
Capital City Community Centers 2001 - 2003
Skills
Program Development, Vocational..., Prevention, Family Services, Medical Social Work, Behavioral Health, Health Education, Health Promotion, Customer Experience, Cultural Awareness, Solid computer skills, Medicare, Medicaid Managed Care, Elder Care, Crisis Intervention, Psychosocial, Community Health, Non-profit..., Community Organizing, Group Therapy, Public Health, Grants, Program Evaluation, Medical Case Management, Youth Development, Mental Health Counseling, Hospitals
Education
Springfield College 2004 — 2006
Bachelor of Science (B.Sc.), Human Services, 3.9
Rhode Island College 2001 — 2002
Certification Program, Case Management
Humana November 2012 - Present
North Carolina Department of Public Safety September 2009 - June 2011
Skills
Enforcement, Criminal Justice, Firearms, Police, Criminal Investigations, Private Investigations, Interrogation, Public Safety, Patrol, Emergency Management, Homeland Security, Crime Prevention, Physical Security, Investigation, Surveillance, Evidence, Executive Protection, Counterterrorism, Law Enforcement..., Internal Investigations
Education
Queens University of Charlotte 2014 — 2016
Fulton County Schools December 2012 - Present
Eipper Billing Inc. 2009 - December 2012
Humana February 2008 - September 2009
Skills
Health Insurance, Insurance, Underwriting, Disability Insurance, Property & Casualty..., Life Insurance, Commercial Insurance, Employee Benefits, Claim, Medicare, Term Life Insurance, Brokers, General Insurance, Managed Care, Customer Service, Long-term Care, Workers Compensation, Fixed Annuities, Health Savings Accounts, Casualty
Education
Reinhardt University 2010 — 2012
Master of Arts, Early Childhood Education
University of North Florida - College of Business Administration 2004 — 2007
Bachelor of Business Administration, Marketing
Aetna June 2015 - Present
Avon February 2011 - Present
Rainforest Plumbing & Air July 2014 - April 2015
MPS August 2014 - October 2014
The Little Kitchen July 2012 - April 2014
In Home Hospice November 2011 - July 2012
John's Refrigeration July 2011 - December 2011
Humana June 2011 - September 2011
CVS Caremark Corporation December 2007 - April 2011
Express Scripts February 2002 - October 2007
Skills
Customer Service, Payroll, Windows, HIPAA, Call Centers, Healthcare, Coaching, Microsoft Office, Microsoft Excel, Microsoft Word, Access, PowerPoint, Typing, 10 Key, Witness, Quality Assurance, Compliance, Office Administration, Bookkeeping, Organization, Data Analysis, Workers Compensation, Business Analysis, Claims Management, Strategic Planning, Food & Beverage, Pharmacy Benefit..., Clinical Pharmacology, Workforce Management, Administrative..., CPR Certified, First Aid Training, AED
Education
Board of Pharmacy
Certified Pharmacy Tecnician, Pharmacy Technician/Assistant
Rio Salado College
American Sign Language
Abrazo Health Care October 1988 - Present
Humana 1985 - 1988
Southside Regional Hospital June 1973 - July 1984
Skills
Patient Safety, ACLS, Acute Care, Healthcare Management, EMR, Healthcare, Critical Care, Pediatrics, ICU, Healthcare Information..., Telemetry, EHR, Cerner, Meditech, Informatics, Epic Systems
Education
Petersburg General Hospital School of Nursing 1970 — 1973
Richard Bland College of the College of William and Mary 1970 — 1973
Humana November 2013 - Present
Education
Remington College-Cleveland Campus
Humana April 2012 - Present
Maxim Healthcare Services 2011 - Present
Skills
Home Care, Nursing, Inpatient, Acute Care, Wound Care, Patient Safety, Medication..., Medical/Surgical, IV, BLS, Patient Advocacy, Trach Care, Patient Education, Pediatric Nursing, Nursing Process, Medical-Surgical, Hospitals, EMR, Healthcare Management
Education
Queensborough Community College 1980 — 1985
LPN, Nursing Science
Queensborough Community College
Nursing Science
Humana 2013 - Present
Skills
Management, Strategic Planning, Project Management
Education
Rasmussen College 2014 — 2015
Associate of Arts (AA), Health Information/Medical Records Administration/Administrator
Hobby Lobby 1999 - Present
The O'Connor House 2004 - 2007
Conseco Group Inc (now CNO) 1997 - 2004
Humana 1985 - 1997
Blue Cross and Blue Shield of IL 1982 - 1985
Skills
Public Speaking, Customer Service, Administrative..., Nonprofits, Outlook, Leadership Development, Management, Leadership, Microsoft Excel, Strategic Planning, Project Management, Microsoft Office, Training, Team Building, Coaching, Microsoft Word, Motivational Speaking, Telephone Skills, Administrative..., Team Motivation, Office Management, Program Management, Time Management, Data Entry, Filing, Inventory Management, Process Improvement, Mentoring, PowerPoint
Education
Northern Illinois University, DeKalb, IL
Bachelor's Degree, Office Administration / Personnel Management
Rock Valley College
Associate's Degree, Business/Commerce, General
Humana August 2010 - Present
Humana July 2008 - August 2010
Chesterfield -Colonial Heights Department of Social Services January 2004 - July 2008
Powhatan Department of Social Services January 1996 - July 2004
Ocean County College January 1989 - January 1996
Ocean County Board of Social Services January 1975 - January 1989
Skills
Customer Service
Education
Rider University
Master’s Degree, Counseling, 3.9
Humana June 2014 - Present
Theda Care at Home and Hospice July 2008 - June 2014
St. Mary's Hospital Medical Center 2006 - 2008
Skills
Inpatient, BLS, Patient Safety, ACLS, Critical Care, Hospitals, EMR, Epic Systems, Acute Care, Healthcare, Healthcare Management, Medical/Surgical
Education
University of Phoenix 2008 — 2011
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Fox Valley Technical College 2002 — 2005
Associate's Degree, Registered Nursing/Registered Nurse
Fox Valley Technical College 1999 — 2001
Associate's Degree, Criminal Justice/Police Science
Ripon College 1997 — 1999
Mathematics, Chemistry, Education
Humana 2005 - 2010
MetLife 2004 - 2004
IBM Global Business Process Services 2001 - 2002
Motorola Solutions 2000 - 2000
Lucent Technoloies 1998 - 1999
Education
Robert Morris University - Illinois
Business Administration and Management, General
Humana February 2014 - Present
Saputo Inc. November 2012 - February 2014
Performance Pallet Corp. April 2011 - November 2012
Riverside Automotive April 2009 - April 2011
Skills
Inventory Control, Purchase Management, Vendor Relationships, Training, Organizational..., Leadership Development, Staff Development, Curriculum Development, Sales Management, Human Resources, Healthcare Management, Interviews, Hiring, Employee Relations, Employee Training, Epidemiology, Marketing, Finance, Budgets, Cost Control, Process Management, SOP authoring, SOP development, Sanitation, SQF, Policy, Procedure Development, Performance Reviews, Management, Process Improvement
Education
University of Wisconsin-Milwaukee 2014 — 2016
Master's degree, Human Resources Development, 3.67
Rasmussen College-Wisconsin 2010 — 2014
Bachelor of Science (B.S.), Healthcare Management, 3.96
Green Bay West High School 1991 — 1995
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Humana July 2014 - Present
Amerigroup November 2012 - October 2013
Virginia Premier Health Plan, Inc. February 2008 - November 2012
Virginia Premier Health Plan, Inc. September 2003 - January 2008
Carilion Health Plans November 2001 - September 2003
Carilion St. Albans Hospital January 1994 - October 2001
Carilion St. Albans Hospital July 1987 - December 1993
Skills
Medicaid Managed Care, Quality Improvement, Utilization Management, Health Insurance, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Healthcare, Medicaid, Medicare, Managed Care, Nursing, Hospitals, Case Management, Process Improvement, HIPAA, Disease Management
Education
Radford University 1982 — 1987
Bachelor of Science (BS), Registered Nursing/Registered Nurse