Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Masonite International June 2015 - Present
CareCentrix December 2014 - March 2015
TEKsystems June 2014 - September 2014
MedHOK Healthcare Solutions January 2013 - May 2014
MedHOK Healthcare Solutions August 2012 - January 2013
Humana May 2011 - August 2012
Freedom Health June 2009 - April 2010
WellCare June 2002 - March 2006
Skills
Customer Experience, Computer Hardware, Computer Information..., Software, Problem Solving, Strategic Planning, Reports, Microsoft Office, Workforce Management, Information Technology, Troubleshooting, Technical Support, Help Desk Support, Hardware, Healthcare Information..., Servers, Databases, SQL, Outlook, Windows, Analysis, Management, Software Documentation
Education
Keiser University-Ft Lauderdale 2011 — 2012
Associate's Degree, Information Technology, 3.5
University of Phoenix-Central Florida Campus 2001 — 2011
Bachelor of Applied Science (BASc), Business/Management
LG&E & KU March 2013 - Present
Tafel Motors - Mercedes-Benz March 2012 - November 2012
Humana August 2011 - January 2012
UnitedHealthcare June 2010 - March 2011
Spectrum Athletic Clubs October 2009 - August 2010
Washington Mutual September 2007 - August 2008
Sears Holdings Corporation August 2003 - September 2007
Sears Holdings Corporation January 1998 - August 2003
Skills
Team Building, Performance Management, Recruiting, Customer Satisfaction, Project Planning, Customer Service, Management, Human Resources, Team Management, Program Management, Process Improvement, Call Centers, Software Documentation, Strategic Planning, Coaching, Leadership Development, Leadership, Microsoft Word, Organizational..., Change Management, Training, Project Management, Six Sigma, Analysis, Quality Assurance, Employee Training, Interviews, Lead Generation, Time Management, Business Intelligence, Team Leadership, Employee Relations, Sales, Policy, Budgets, Operations Management, CRM, Access, Vendor Management, Cross-functional Team..., Data Analysis, Account Management, Business Process..., Forecasting, Strategy, Process Scheduler, Business Analysis, Inventory Management, Risk Management
Education
University of Phoenix 2007 — 2010
Hospitals International February 2015 - Present
Nueterra January 2012 - March 2015
Nueterra September 2011 - January 2012
Nueterra Holdings January 2009 - October 2011
Humana April 2006 - December 2008
Assurant Employee Benefits 2002 - 2006
Protective Life April 1996 - December 2002
Skills
New Business Development, Strategic Planning, Healthcare, Medicare, Managed Care, Management, Leadership, Sales Management, Customer Service, Physician Relations, Business Development, Account Management, Employee Benefits, Insurance, Executive Management, Team Building, Coaching, Healthcare Consulting, Start-ups, Sales, Contract Negotiation, Hospitals, Process Improvement, Health Insurance, Healthcare Industry, Physicians, Healthcare Management, Practice Management, Revenue Cycle, Healthcare Information..., HIPAA, Revenue Cycle Management, Health Policy, Medicaid, EMR, Quality Improvement, EHR, Informatics
Education
University of Oklahoma 1981 — 1985
Bachelors degree in Business administration, major
Prince of Peace Catholic Church, Sun City Center August 2013 - Present
Coca-Cola Refreshments February 2013 - May 2013
Humana November 2009 - July 2010
Humana September 2005 - October 2009
P.L.C.C.A. November 2000 - December 2003
SPI Distribution Inc September 1996 - November 2000
Resinoid Engineering Corp August 1994 - June 1996
Federal Mogul (formerly Fel-Pro) September 1990 - July 1994
Skills
HR Department Startup,, Employment Law, FMLA/ADA/EEO/WC/OSHA, HRIS Technologies, Payroll (ABRA & Paychex..., Typing, Proofreading, Unemployment Claims, Mail Distribution, Staff Recruitment &..., Employee Relations, Benefits Administration, HR Program/Project..., Employee Incentives and..., Microsoft Office Package, Verbal and Written..., Switchboard – Multi Line, File..., Orientation &..., Training & Development, Performance Management, Organizational..., HR/Office Policies & ..., Recruitmax (Vurv), Infra (case mgmt system), Detail-Oriented, Attendance Tracking, Event Planning, Behavioral Interviewing, HRIS, Microsoft Office, Applicant Tracking..., Recruiting, Employee Benefits, Human Resources, Onboarding, Conflict Resolution, Attendance Management, Personnel Management, Deferred Compensation, Payroll, Training, Temporary Placement, Employee Training, FMLA, New Hire Orientations, Interviews, Distribution Strategies, Project Management, Staff Development
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Business Management - Human Resources
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Business Management, 3.5
Webster Career College 1983 — 1983
Diploma, Medical Administrative Assistant, 4.0
CVS Health July 2015 - Present
Humana June 2014 - July 2015
Humana November 2013 - July 2014
CREA-KO June 2009 - June 2013
CVS/Caremark August 2007 - January 2009
SEARS April 2007 - August 2007
MCS Communications March 2004 - June 2006
ES-KO International May 2001 - May 2002
The Cambridge School January 2001 - December 2001
Skills
Fluent in: Albanian,..., Microsoft Office, Adobe Photoshop, Critical Thinking, AS400 (Rx Claims), Business Planning, Team Coordination, Team Leadership, Customer Relations, Research, English, Customer Service, Event Management, System Administration, Management, International Relations, Photoshop, Public Speaking, Teaching, Social Media, Nonprofits, Microsoft Excel, Public Relations, Team Building, Event Planning, Government, Project Management, Program Management, Strategic Planning, Microsoft Word, Windows, PowerPoint, Leadership, Policy, Surveillance, Negotiation, Budgets, Policy Analysis, Proposal Writing, Analysis, Editing, Public Policy, Enforcement, Strategic Communications, Criminal Justice, Project Planning, Organizational..., Change Management, Operations Management, Employee Relations
Education
University of Phoenix 2012 — 2013
Master of Public Administration (MPA), Public Administration, 3.64
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Communications with Concentration in Communication and Technology, 3.37
University of Phoenix 2008 — 2010
Associate’s Degree, Healthcare Administration with Pharmacy Practice, 3.48
Humana July 2013 - Present
Skills
Microsoft Excel, Customer Service, Finance, Financial Analysis, Credit, Banking, Credit Analysis, Accounting, Microsoft Office, Loans, Accounts Receivable, Health Insurance, Outlook, Sales, Account Management, Training, Coaching, Sales Management
Education
University of Phoenix 2012 — 2015
Bachelor of Applied Science (BASc), Business Administration, Management and Operations
University of Phoenix 2009 — 2012
Associate's Degree, Business, Management, Marketing, and Related Support Services
Humana March 2015 - Present
Texas Children's Hospital Health Plan June 2012 - February 2015
Memorial Hermann Healthcare System January 2008 - June 2012
Skills
Informatics, Healthcare, Hospitals, Clinical Research, Clinical Data Management, Inpatient, Physicians, Patient Safety, Medicine, Quality Improvement, HIPAA, Business Analysis, Process Improvement, Performance Improvement, Analysis, Healthcare Industry, Disease Management, NCQA, Healthcare Information..., Revenue Cycle, EMR, Microsoft Outlook,..., TouchPoint (QNXT), Web Applications, Web-based Reporting..., Data Research
Education
University of Phoenix 2008 — 2009
Master's degree, Healthcare Administration and Informatics
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Business Management
Humana September 2012 - Present
Humana November 2010 - September 2012
Skills
Insurance, Health Insurance, Claim, Medicare, Property & Casualty..., Life Insurance, Disability Insurance, General Insurance, Commercial Insurance, Employee Benefits, Claims Management
Education
University of Phoenix 2014 — 2016
Master's Degree, Project Management
University of Phoenix 2008 — 2012
Bachelor's Degree, Human Resources Management and Services
Dean Health Plan, Inc. November 2014 - April 2015
Humana November 2013 - June 2014
Assurant Health May 2013 - November 2013
United Healthcare January 2011 - October 2012
John Hancock Life Insurance Company (U.S.A.) November 2006 - December 2010
Wellpoint May 1999 - January 2006
Fortis Health 1996 - 1999
Fortis Health 1994 - 1996
Fortis Health 1990 - 1994
Fortis 1985 - 1990
Skills
PMP, Call Center, Process Improvement, Insurance, Multi-site, Program Management, Vendor Management, Cross-functional Team..., Requirements Gathering, Team Building, Leadership, Project Management, Change Management, Medicare, PMO, Project Portfolio..., HIPAA, Operations Management, Strategic Planning, Budgets, Training, MS Project, Coaching, RFP, Health Insurance, Data Analysis, Healthcare, Project Planning, Visio, Call Centers
Education
University of Phoenix 2003 — 2014
Bachelor of Science (B.S.), Health Care Administration
Notre Dame High School 1978 — 1982
Kinetic Concepts October 2007 - Present
Humana 1998 - 2003
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking
Education
University of Phoenix 2010 — 2014
Associate's degree, Business Administration and Management, General
Humana September 2013 - Present
Express Scripts July 2009 - August 2013
Mountain Care Pharmacy April 2013 - July 2013
Prime Therapeutics December 2007 - July 2009
Walgreens June 1999 - December 2007
Skills
Pharmacy, Pharmacists, Pharmacy Benefit..., Medication Therapy..., Pharmacy Automation, Healthcare, Clinical Pharmacy, Medicare Part D, Patient Counseling, Community Pharmacy
Education
University of Oklahoma Health Sciences Center 1994 — 1999
Bachelor of Science (BS), Pharmacy
The Guardian Life Insurance Company of America March 2013 - Present
The Guardian Life Insurance Company of America July 2010 - March 2013
Humana June 2009 - April 2010
Humana April 2005 - June 2009
Skills
Employee Benefits, SDLC, User Acceptance Testing, Insurance, Lotus Notes, Business Analysis, Software Documentation, Visio, Process Improvement, Requirements Analysis, Call Centers, Requirements Gathering, Business Requirements, Vendor Management, System Testing, PeopleSoft, Health Insurance, Performance Management, SharePoint, Quality Center, Business Process..., Siebel
Education
Fox Valley Technical College 2009 — 2012
Associate's degree, Human Resources Management
University of Phoenix
Humana May 2013 - Present
Universal Health Care May 2012 - February 2013
New York Life December 2010 - May 2012
WellCare Health Plans March 2001 - December 2010
Skills
Quality Assurance, Customer Service..., Customer Service..., Life Insurance, Customer Service..., Team Leadership, SharePoint, Process Improvement, Sales Management, Licensed Life & Health..., PowerPoint, Virtual Team Management
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Centene Corporation March 2014 - Present
AvMed Health Plans June 2013 - March 2014
Florida Department of Children and Families August 2012 - July 2013
AvMed Health Plans August 2011 - January 2012
Humana September 2003 - October 2010
Skills
Insurance, Medicare, Employee Benefits, Claim, Medicaid, HIPAA, Customer Service, Provider Relations, Healthcare, PowerPoint, Microsoft Word, Medical Terminology, Call Centers, Health Policy, Medical Coding, Medical Records, Case Management, Outlook, Cpr Certified, Leadership, Long-term Care, Telephone Skills, HMO, 10 Key, PPO, Team Building, Health Education, Time Management, Claims Management, Claims Resolution, EHR, Fax, Lotus Notes, Revenue Cycle, Benefits Administration, CPT, Credentialing, ICD-9, Medical Billing, Data Entry, EMR, Health Care Reform, Administrative..., Health Information..., Copying, Disability Insurance, Public Health
Education
University of Phoenix 2015 — 2018
Master of Business Administration (MBA)/ Health Administration, Health/Health Care Administration/Management
Unique Career Academy 2014 — 2014
Certified CPC, Medical Billing & Coding
University of Phoenix 2009 — 2013
Bachelor of Science (BS), Health/Health Care Administration/Management
Pre-planning Services February 2014 - Present
Pre-planning Services September 2011 - Present
Humana September 2005 - September 2011
Before Need Concerns February 1997 - September 2005
Skills
Insurance, Medicare, Sales, Life Insurance, Strategic Planning, Term Life Insurance, Public Speaking, Health Insurance, Small Business, Healthcare, Leadership, Sales Management, Account Management, Customer Service
Education
University of Phoenix
Business Administration and Management, General
HTH Worldwide June 2011 - Present
United Healthcare October 2007 - June 2011
Regence BlueShield 2005 - 2007
Humana July 2003 - July 2005
Premera Blue Cross September 1999 - July 2003
Foster Higgins (now Mercer) 1989 - 1994
Skills
Leadership, Employee Benefits, Process Improvement, Management, Account Management, Sales, Change Management, Marketing, Healthcare, Negotiation, Project Planning, Insurance, Customer Retention, Team Management, Health Insurance, Strategic Planning, Team Building, Training, Health Savings Accounts, Call Centers, Managed Care, Medicare, Customer Service, Strategy
Education
California State University
Bachelor of Arts
Wharton Business School
Certified Employee Benefits Specialist, Life & Health Agent
Ambition IS January 2012 - Present
Maricopa County January 2012 - June 2013
Humana October 2010 - January 2012
Skills
CompTIA A+ Certification, HTML, JavaScript, Networking, Microsoft Office, Photoshop, Dreamweaver, Work Instructions, Created training and..., Problem Solving, Troubleshooting, TCP/IP, Blackberry Enterprise..., Windows, CSS3, LAN-WAN, Remote Desktop, Visual Studio, SharePoint, .NET
Education
University of Phoenix 2005 — 2008
Bachelor of Science (BS), Information Technology, 3.17
Edward Feldman 2014 - Present
Torah Academy of Jacksonville November 2014 - February 2015
Berman Brothers December 2006 - August 2014
First Coast Service Options, Inc. November 2003 - October 2006
Humana November 1998 - March 2002
Skills
Sales, Marketing Strategy, Customer Service, Medical Terminology, Account Management, Communication, Social Skills, Sales Management, Public Speaking, New Business Development, Key Account Management, Retail, Coordinating Events, Relationship Building, Event Photography, Photography, Graphic Design, Fundraising, Food Safety, Serve Safe Certified, Food Industry, Medicare, Reporting & Analysis, Social Networking, Leadership, Event Management, Event Planning, Nonprofits, Marketing, Social Media, Microsoft Office, Training, Vocabulary, Teaching, Research, Editing, Team Building, Microsoft Excel
Education
University of Phoenix 2001 — 2005
Information Technology, 3.65 GPA
Hillel Academy 1967 — 1979
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Arizona Massage and Healing, LLC December 2014 - Present
University of Phoenix April 2010 - November 2014
Cox Communications January 2009 - February 2010
Humana January 2007 - January 2009
Skills
Sales, Customer Service, Marketing, Bookkeeping, Administrative..., Accounting, Travel Planning, Receptionist Duties, Telephone Skills, Microsoft Office, SRM, Oracle Applications, CRM, Customer Relations, Customer Retention, Healthcare, Account Management, Insurance, Leadership, Sales Management, Team Building, Medicare
Education
University of Phoenix 2013 — 2016
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, 3.0
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Humana August 2012 - Present
IKEA Group January 2012 - August 2012
Humana December 2004 - August 2012
Ajilon Consulting 1997 - 2004
Skills
Human Resources, Onboarding, Background Checks, Recruiting, Applicant Tracking..., Team Leadership, Time Management, Event Planning, Administrative..., Emergency Management, Insurance, PowerPoint, Microsoft Word, Accounts Receivable, Access, Office Administration, Meeting Planning, Organization, Customer Service, Microsoft Office, Microsoft Excel, Outlook, Event Management, Data Entry, Accounts Payable, Spreadsheets, Office Management, Payroll, Leadership
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Human Services Management, 3.15
University of Maryland Munich Campus 1991 — 1994
Associate of Arts (AA), General
Ramstein American High School 1990 — 1991
Diploma, General
Papillion High School 1988 — 1991
Diploma
Humana, Inc. June 2014 - Present
MetLife August 2013 - June 2014
Humana November 2012 - August 2013
Humana, Inc March 2011 - November 2012
Humana, Inc. October 2008 - March 2011
WellCare September 2006 - September 2008
Medical Manager/WebMD/Emdeon/Sage 2001 - 2006
Skills
Call Center, Visio, Healthcare, Software Implementation, Captivate, Medicare, Software Documentation, SharePoint, Healthcare Information..., Microsoft SQL Server, Camtasia, Articulate Studio, User Productivity Kit, Six Sigma, E-Learning, EHR, Instructional Design, Learning Management..., Health Insurance, Technical Training, Adult Education, Access, Salesforce.com, ADDIE, EMR, Instructor-led Training, Curriculum Design, Change Management, Blended Learning, Salesforce Training, Training, Learning Management, Leadership, Analysis, Coaching, Strategy, Training Delivery, Process Improvement, Management, Project Management, Needs Analysis, Call Centers
Education
University of Phoenix 2010 — 2014
Doctor of Educational Leadership (EdD), Curriculum and Instruction, 3.8
University of Phoenix 2008 — 2010
Masters of Arts in Education, Adult Education
University of Phoenix 2004 — 2008
Bachelors of Science in Business Management
Humana August 2011 - Present
LabCorp January 2007 - January 2011
TAMPA, FL November 2002 - July 2005
Skills
Health Insurance, Insurance, Medicare, Provider Relations, HMO, Employee Benefits, Claim, PPO, Managed Care, Medicare Part D, Underwriting, Data Entry, Training, Medical Billing
Education
University of Phoenix 2007 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
JULIA RICHMAN HIGHSCHOOL 1983 — 1987
DIPLOMA, Art/Art Studies, General
Kohl's Department Stores June 2014 - Present
Kohl's Department Stores January 2013 - June 2014
Kohl's Department Stores November 2010 - January 2013
Kohl's Department Stores September 2007 - November 2010
Kohl's Department Stores September 2003 - September 2007
Humana January 2001 - March 2003
Humana 1996 - 2001
Skills
Employee Benefits, Benefits Administration, Customer Service, FMLA, Human Resources, Onboarding, Leadership, New Hire Orientations, Program Management, Shared Service Center, Project Management, Communication, Team Building, Business Communcations, Relationship Building, Business, Vendor Relations, Corporate Communications, Employee Relations, Decision Making
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Business Administration and Management, General
University of Wisconsin-Green Bay 1992 — 1994
Communication, General
Riverside University High School 1989 — 1992
General Studies
Waddell and Reed November 2013 - Present
Waddell & Reed April 2013 - Present
Humana September 2010 - June 2012
Pathfinder Travel April 2008 - April 2009
Hooper Holmes/ Infolink September 2006 - January 2008
Action Travel, Inc April 2005 - July 2006
Royal Caribbean September 2004 - March 2005
Upstream, LLC December 2003 - August 2004
Skills
Customer Service, Microsoft Word, Call Centers, Training, Data Entry, Microsoft Excel, Vacation, Cruises, Call Center, Leisure, Hotels, Team Building, Teamwork, Sales, Invoicing, Account Management, Outlook, Insurance, Sales Management
Education
University of Phoenix 2010 — 2013
Associate of Arts (AA), Business Administration, GPA 3.37
Trade School
Koch Business Solutions September 2011 - Present
Humana March 2011 - June 2011
Humana 2008 - 2011
Communications Cabling and Networking 2005 - 2008
Skills
SharePoint, Visio, Active Directory, Disaster Recovery, VMware, Business Analysis, Requirements Gathering
Education
University of Phoenix 2005 — 2008
Bachelor, Management Information Systems
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
MMM Holdings Inc March 2015 - Present
MMM Holdings Inc October 2014 - February 2015
Humana February 2011 - October 2014
Humana December 1999 - February 2011
Skills
Communication Skills, Requirements Gathering, Requirements Analysis, Requirement..., System Design, Process Flow..., Persuasive Presentation..., Conflict Management, Project Coordination, Query Writing, Reporting & Analysis, Microsoft Office, AS400 system, Business Intelligence, Project Management, Provider Relations, Analysis, Visio, Health Insurance, SDLC, Medicare, Access, HMO, Business Analysis, Process Improvement, HIPAA, Insurance
Education
University of Phoenix 2014 — 2016
Master of Business Administration (MBA), Project Management
University of Phoenix-Puerto Rico Campus 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Legacy Insurance Advisors December 2010 - Present
Legacy Insurance Advisors is hiring! December 2010 - Present
Universal American June 2008 - December 2010
Humana November 2003 - May 2008
Skills
Annuities, Long Term Care, Insurance, Health Insurance, Term Life Insurance, Sales Management, Customer Service, Team Building, Brokers, General Insurance, Employee Benefits, Team Leadership, Customer Satisfaction, Supervisory Skills, Hiring, Health, Healthcare, Microsoft Office, Excel, Public Speaking, Word, Microsoft Word, Long-term Care, Medicare Part D, Sales, Innovation Management, Fixed Annuities, Universal Life, Critical Illness, Leadership, Customer Retention, Health Savings Accounts, Long Term Care Insurance, Life Insurance, Small Business, Medicare, Health Care Reform, Accident, Direct Sales, Marketing, Disability Insurance, Commercial Insurance, Entrepreneurship, Underwriting, Claim, Retirement, Property & Casualty..., Managed Care, Financial Planners, Merchant Services
Education
University of Phoenix
Marketing/Business Administration
Humana October 2008 - Present
Chest Medicine Associates April 2004 - October 2008
Skills
Typing - 70 WPM
Education
University of Phoenix 2008 — 2010
MBA, Business Admnistration
University of Phoenix 2008 — 2010
MSN, Nursing
Humana February 2011 - Present
West Business Services November 2010 - February 2011
Globe University July 2009 - July 2010
University of Phoenix April 2006 - July 2009
MSA Solutions February 2004 - March 2006
Affinitas May 2002 - January 2004
Candyman Productions March 1999 - October 2002
Skills
Sales, Management, Customer Service, Public Speaking, Training, Proposal Writing, Time Management, Program Management, Insurance, Leadership Development, Team Building, Leadership, Microsoft Excel, Marketing, Press Releases, Outside Sales, Event Planning, Microsoft Office, Social Networking, Team Leadership, Coaching, Customer Satisfaction
Education
University of Phoenix 2008 — 2010
MBA, Business and Marketing
University of Phoenix 2004 — 2007
Bachelor of Science, Business/Marketing
Lamson College 2001 — 2003
Associate of Applied Science, Office Manangement
Deloitte February 2014 - Present
Humana March 2013 - July 2013
HealthStream October 2011 - November 2012
Humana December 2010 - April 2012
Bridgestone America's Inc. November 2009 - April 2010
teknetex inc June 2009 - November 2009
ModisIT/Cigna 2008 - 2008
State of TN 2007 - 2008
Willis Corporation May 2006 - February 2007
Link2Gov July 2005 - May 2006
Skills
MS Project, SDLC, Business Analysis, PMP, Leadership, Project Management, Agile Methodologies, Process Improvement, Integration, Healthcare Information..., Budgets, Sales Process, Management, Requirements Gathering, Software Development, Business Process, Project Portfolio..., Software Project..., Testing, Vendor Management, Program Management
Education
Univ of Phoenix 2005 — 2008
Western Kentucky University 2002 — 2006
Humana AuditorHumana Wellness SolutionsJune 2014 - Present
Humana May 2012 - June 2014
Florida Fifth District Court of Appeal January 2012 - May 2012
Butler County Domestic Relations Court March 2010 - October 2011
Butler County Juvenile Justice Center November 2008 - March 2010
Butler County Domestic Relations Court March 2007 - June 2008
FedEx Office March 2004 - March 2007
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Human Services, with a concentration in Addiction
University of Phoenix 2013 — 2014
Associate's degree, Psychology, 3.95 GPA
Fairfield Senior High School 2000 — 2003
High School Diploma
Humana, Inc January 2013 - Present
Humana May 2011 - December 2012
Humana February 2009 - May 2011
Humana September 2003 - February 2009
Skills
Customer Service, Disability Insurance, Health Insurance, Insurance, Management, Medicare, Employee Benefits, Marketing, Healthcare, Strategic Planning, Leadership, Project Management, Marketing Communications
Education
University of Phoenix 2004 — 2009
MBA
Healthways June 2012 - Present
Humana January 2007 - June 2012
DDC-I Inc. November 1998 - December 2006
The Association Software Company May 1997 - April 1998
Skills
Building Relationships, Verbal and Written..., Analytical Skills, Problem Solving, Adaptability, Managing Multiple..., Direct Marketing, Social Media Marketing, Team Building, Healthcare, Marketing, Time Management, Account Management, Selling, Marketing Communications, Sales Operations, Sales, Access, Vendor Management, Program Management, Customer Retention, Event Management, Medicare, Lead Generation, Training, Strategic Planning, Leadership, Event Planning, Communication, Cross-functional Team..., Marketing Strategy, Management, Social Media, Market Research, Coaching, Trade Shows, Team Leadership, Advertising, Leadership Development, PowerPoint
Education
University of Phoenix 2000 — 2006
Bachelor of Science (B.S.), e-Business
Mexico Public Schools July 2009 - Present
Humana October 2007 - March 2009
The Apple Magazine, regional health/wellness publication, Missouri September 2005 - October 2007
Skills
Video Production, News Writing, Feature Articles, Graphic Design, Instruction, Public Speaking, Marketing Communications, Public Relations, Singing, Voiceovers, Radio Broadcasting, Sales, Presentations, Advertising Sales, Broadcast, Magazines, Journalism, Marketing, Photography, Creative Writing, Newspapers, Research, Copywriting, Facebook, Newsletters, Blogging, Voice Over, Media Relations, Editing, Copy Editing, Interviews, Event Planning, Speech Writing, Advertising, AP Style, Web Content, Radio, Multimedia, Publications, Freelance Writing, Presenter, Editorial, Video Editing
Education
University of Phoenix 2011 — 2014
Master of Arts (MA), Educational Leadership and Administration, General
Hannibal-LaGrange University 1989 — 1993
Bachelor of Arts (BA), Liberal Studies
Mexico HIgh School
Humana 2006 - Present
Earth and Spirit Center December 2014 - Present
Tyler Park Neighborhood Association July 2014 - Present
Major League Baseball 2003 - 2005
National Football League 2002 - 2003
Seattle Mariners 1999 - 2001
Skills
Management, SDLC, Process Improvement, Payroll, Business Analysis, IT Strategy, SharePoint, Vendor Management, Visio, Business Intelligence, Business Process..., IT Management, Program Management, Project Management, Software Project..., Financial Analysis, Labor Relations, Budgets, Sports, Competitive Analysis
Education
University of Notre Dame 2001 — 2002
Master of Business Administration (MBA)
University of Notre Dame 1995 — 1999
Bachelor of Business Administration (BBA), Management Information Systems
Continuum Hospice February 2015 - August 2015
Humana September 2013 - December 2014
Crossroads Counseling August 2013 - 2014
Living Waters Hospice July 2012 - August 2013
Mohave Community College January 2012 - July 2012
Community Medical Services July 2010 - March 2011
Allen Hospital January 2009 - April 2010
Hawkeye Valley Area Agency on Aging January 2008 - December 2008
Allen Hospital January 2006 - December 2007
Skills
Case Management, Adolescents, Case Managment, Psychosocial, Elder Care, Interventions, Community Outreach, Healthcare, Psychotherapy, Hospitals, Staff Development, Social Services, Mental Health, Customer Service, Public Speaking, Leadership, Home Care, Nonprofits, Treatment
Education
University of Northern Iowa
Masters of Social Work, Social Work
University of Northern Iowa
BSW, Socil Work
University of Northern Iowa
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Mercy Health Foundation September 2015 - Present
American Red Cross October 2010 - September 2015
Davis & Co. Consulting, LLC December 2009 - October 2010
The Nature Conservancy January 2007 - October 2009
The Louisville Zoo March 2002 - January 2007
Humana 1997 - March 2002
Jewish Hospital Healthcare Services 1992 - 1997
Skills
Fundraising, Public Relations, Marketing Communications, Annual Giving, Strategy, Strategic Planning, Leadership, Philanthropy, Event Planning, Program Management, Management, Social Media, Stewardship, Volunteer Management, Media Relations, Marketing, Business Development, Planned Giving, Nonprofits, Budgets
Education
University of Oregon
Bachelor Science
University of California Fresno
Humana July 2013 - Present
RPh on the Go May 2013 - Present
Humana January 2013 - April 2013
Medco/Express Scripts 1995 - 2012
Kroger October 1993 - August 1995
Kroger Company December 1990 - October 1993
Wendt Bristol Company January 1988 - December 1990
Skills
Communication, Managed Care, Drug Utilization Review, Order review, Order Entry, Patient Counseling, Pharmacists, Pharmacy Benefit..., Medication Therapy..., Healthcare, Pharmacy, Utilization Management, Disease Management, Pharmaceutical Industry, Medicaid, Medicare, Pharmaceutics
Education
University of Phoenix 2003 — 2005
Master's degree, Health/Health Care Administration/Management
The Ohio State University College of Pharmacy 1987 — 1993
Bachelor of Science, Pharmacy
Bishop Watterson High School 1982 — 1986
KONE December 2013 - Present
N/A January 2004 - Present
Professional Respiratory Care Services November 2011 - January 2012
T and M Air Solutions July 2011 - August 2011
Humana October 2010 - May 2011
BROADSPIRE a CRAWFORD COMPANY July 2008 - July 2010
SOUTHWEST CHARTER LINES, INC February 2008 - June 2008
CRITICAL NURSING SOLUTIONS May 2007 - February 2008
Southwest Charter Lines, Inc February 2006 - May 2007
Earnhardt Superstition Ford May 2004 - July 2005
Skills
Microsoft Office, Customer Relations, Billing, Excel, Administrative Support, General Office Duties, General Administration, Accounts Receivable, Government Contracts, Word, Access, PowerPoint, Lotus Notes, Outlook, Recruiting, Training, Customer Service, Invoicing, Administrative..., Microsoft Excel, Payroll, Leadership, Spreadsheets, Office Administration, Fax, Office Equipment, Confidentiality, Calendars, Appointment Scheduling, Administrative..., Human Resources
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Management and Healthcare Management
University of Phoenix 2003 — 2008
Bachelor's degree, Business Administration and Management, General
Omnicare Inc. 2011 - Present
Humana June 2006 - June 2011
Citi May 2005 - June 2007
Skills
Data Analysis, Analysis, Microsoft Excel, Process Improvement, Business Analysis, Microsoft Office, Customer Service, Access, Project Management, Market Research, Management, Financial Analysis, Team Leadership, Leadership, Call Centers, PowerPoint, Training, Microsoft Word, Analytics, Software Documentation
Education
University of Phoenix 2014 — 2015
Master of Management, Business, Management, Marketing, and Related Support Services, 3.4
University of Phoenix 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services, 3.3
Scott High School 1997 — 2001
Diploma
Humana January 2015 - Present
Humana September 2014 - January 2015
Humana November 2009 - September 2014
Humana May 2008 - November 2009
SMART Business Advisory and Consulting October 2005 - May 2007
William F. Gurrie & Co. Ltd. (now Baker Tilly Virchow Krause, LLP) June 2005 - October 2005
William F. Gurrie & Co. Ltd. (now part of Baker Tilly Virchow Krause, LLP) May 2004 - June 2005
Skills
Insurance, Financial Modeling, Process Improvement, Sarbanes-Oxley Act, Leadership, Strategic Planning, Analysis, Management, Financial Analysis, Strategy, Cross-functional Team..., Finance, Budgets, Program Management, Accounting, Data Analysis, Financial Reporting, Internal Controls, Team Building
Education
University of Notre Dame - Mendoza College of Business 2007 — 2008
Master of Business Administration
University of Notre Dame - Mendoza College of Business 2003 — 2004
Master of Science in Accountancy
University of Notre Dame 1999 — 2003
Bachelor of Business Administration
Humana August 2011 - Present
Tender Loving Canines Assistance Dogs September 2013 - Present
Ronald McDonald Charities April 2011 - August 2011
Mayo Clinic Florida September 2003 - December 2010
Mayo Health Plan Arizona December 1997 - September 2003
Skills
Analysis, Data Mining, Healthcare, Medicare, Managed Care, Leadership, HIPAA, Healthcare Information..., Health Insurance, Revenue Cycle, Hospitals, Training, Physicians, Provider Relations, Program Management, Management, Medical Billing
Education
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8 out of 4.0
University of Phoenix
Bachelors of Science, Business Information Systems, Business Information Systems, Graduated with Honors
WageWorks September 2013 - Present
K Scott Life August 2012 - Present
Red Door Haven 2015 - 2015
Red Door Haven 2014 - 2015
WageWorks 2012 - 2013
Humana August 2008 - June 2012
Humana July 2008 - July 2010
Outreach Cinema August 2007 - July 2008
Discover October 1994 - June 2007
Discover Financial Services 1994 - 2007
Skills
Training & Development, Sales Management, Client Retention, Call Center, Sales, Training, Management, Account Management, Customer Retention, Call Centers, Employee Training, Financial Services, Team Leadership, Leadership, Recruiting, Employee Benefits, Customer Service, Human Resources, Talent Acquisition, Insurance, Team Building, Coaching, Customer Experience, Life Insurance, Leadership Development, Cold Calling, Health Insurance, Hiring, Benefits Administration, Business Planning, Employee Relations, Marketing, CRM, Time Management, Strategic Planning, Budgets, Project Management, Sales Process, Process Improvement, Vendor Management, Performance Management
Education
University of Phoenix 2004 — 2006
MBA, Busness Admin, Marketing
University of Phoenix 2004 — 2006
Masters, Business Administration
Horizon High School 1986 — 1990
Raymore-Peculiar High School 1986 — 1990
Arthur J. Gallagher & Co. March 2014 - Present
PrizCo LLP July 2010 - Present
Robert Half International 2011 - March 2014
Scotsman Ice Systems June 2010 - June 2011
The Brickman Group May 2009 - June 2010
Trustmark Insurance June 2008 - October 2008
Zebra Technologies March 2008 - May 2008
Humana February 2003 - September 2007
Countrywide Home Loans August 2002 - November 2002
First Federal Savings Bank LaCrosse - Madison (acquired by Associated Bank) August 2000 - August 2002
Skills
Accounting, Business Development, Microsoft Excel, Access, Business Analysis, Management, Forecasting, Excel, Financial Analysis, Team Leadership, Teaching, Cognos, Variance Analysis, Development Of Employees, Baan ERP, Consolidated Financial..., Team Building, Employee Training, SAP FICO, Process Improvement, Account Reconciliation, Technical Documentation, Instructional Design, Strategic Planning, Budget Process, Proofreading, Project Management, Cost Accounting, Consulting, Written & Oral..., Presentation Development, Building Relationships, Information Architecture, System Automation, Data Validation, System Conversion, Pitching Ideas, Risk Management, Photography, Photoshop, Research, System Testing, Monthly Closing, Database Design, Financial Modeling, Financial Reporting, Internal Audit, Internal Controls, Handle Confidential...
Education
University of Phoenix 2008 — 2009
Masters, Accountancy
University of Phoenix 2006 — 2007
Masters, Business Administration
University of Phoenix 2004 — 2006
Bachelors, Business Management
Fox Valley Technical College 2000 — 2003
Associates, Accounting
Humana February 2012 - Present
Care Plus Health Plans February 2011 - February 2012
Humana January 2006 - February 2011
Skills
Account Management, Leadership, Management, Sales Operations, Customer Service, Sales, Strategic Planning, Direct Sales, Time Management, Team Management, Networking, Customer Satisfaction, Insurance, Health Insurance, Cold Calling, Marketing, Healthcare, Managed Care, Medicare, Team Building
Education
University of Phoenix 2003 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Humana August 2014 - Present
Sentara Healthcare January 2010 - August 2014
All Heart Home Care, Inc. June 2008 - 2010
Skills
Healthcare, Home Health Agencies, Phlebotomy, IV, Wound Care, Negative Pressure Wound..., Managed Care, Insurance, Prior Authorization, Community Support, Disease Management, Acute Care, Case Managment, Patient Advocacy, Case Management, Home Care, HIPAA, Nursing
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Health/Health Care Administration/Management
Carillon School of Nursing 1995 — 1997
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Humana Insurance Company January 2015 - Present
Tampa General Hospital February 2014 - January 2015
Progressive Auto Insurance October 2013 - February 2014
Tampa General Hospital May 2009 - October 2013
Humana August 2008 - May 2009
McMillan Agency January 2008 - August 2008
WellCare Health Plans March 2008 - July 2008
Tampa General Hospital January 2002 - March 2008
Tampa General Hospital January 2001 - December 2001
Skills
Medicaid, Management, Physicians, Interviews, Insurance, Medicare, Healthcare, Customer Service, Employee Benefits, Data Entry, Medical Billing, Policy, Training, Health Insurance, Negotiation, Networking
Education
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Health Services Administration
University of Phoenix 2004 — 2007
Bachelor of Science (B.S.), Health/Health Care Administration/Management, 3.11
Humana SVP, Health and Provider ServicesPeach State Health Plan -Centene CorporationJanuary 2008 - February 2014
WellCare Health Plans Inc. 2005 - 2008
Molina Healthcare January 1996 - June 2003
Skills
Managed Care, Medicaid, HMO, Provider Relations, Network Development, Healthcare, Health Policy, Case Managment, HIPAA, Medicare Part D, Disease Management, Healthcare Industry, Medicare
Education
University of Phoenix 1995 — 1998
BSBA, Business Administration
Boeing February 2013 - Present
Trek Bicycle Corporation July 2009 - February 2013
Humana August 2008 - July 2009
Humana Europe Ltd September 2007 - August 2008
Humana January 2004 - September 2007
Skills
Project Management, Management, Engineering, Process Improvement, Program Management, Microsoft Project, Cross-functional Team..., Manufacturing, Six Sigma, Project Planning
Education
Bellarmine University 2006 — 2009
Master of Business Administration (M.B.A.)
University of Notre Dame 2000 — 2003
Bachelor of Science (B.S.), Aerospace Engineering
Humana April 2011 - Present
Humana Inc. July 2006 - June 2011
Skills
Customer Service, Call Center, Software Documentation, Quality Assurance, Process Improvement, Training, Leadership, Call Centers, Business Process..., Six Sigma, Management, Continuous Improvement, Team Building, Project Management, Change Management, Business Analysis, Vendor Management, Insurance, Cross-functional Team..., Visio, Analysis, Program Management
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.), Master of Business Administration - Health Care Management
Western Kentucky University 1990 — 1995
Bachelor of Arts, General Studies
TASC (Total Administrative Services Corporation) September 2012 - August 2015
DC Solutions April 2011 - September 2012
Humana November 2009 - December 2010
Dental Select November 2008 - June 2009
Opticare of Utah November 2004 - November 2008
Skills
Employee Benefits, Insurance, Sales, Health Savings Accounts, Management, Disability Insurance, FMLA, COBRA, HRA, ERISA, Flexible Spending..., Small Business, Brokers, Life Insurance, Health Insurance, Account Management, Benefits Administration, Term Life Insurance
Education
University of Phoenix 2008 — 2010
MBA, Healthcare emphasis
University of Utah - David Eccles School of Business 1999 — 2002
B.A., Marketing
Transworld Systems January 2014 - Present
Humana August 2009 - September 2012
Randall Mortgage August 1999 - June 2006
Skills
Fundraising, Customer Service, Nonprofits, Strategic Planning, Public Speaking, Microsoft Office, Team Building, Coaching, Event Planning, Profit Maximization, Accounts Receivable, Data Analysis, Management, Leadership, Strategy, Budgets, Sales Management, Insurance, Negotiation, Marketing Strategy, Process Improvement, Sales, Call Centers
Education
University of Notre Dame 1987 — 1991
Bachelor of Arts (BA), American Government and Politics (United States), 3.0
St Charles Preparatory 1983 — 1987
College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.8
Humana March 2003 - Present
Skills
Insurance, Medicare, Medicaid, Health Insurance, HIPAA, Managed Care, Provider Relations, Claim, Healthcare, Utilization Management, Employee Benefits, HMO, Healthcare Industry, Medicare Part D, Medical Billing, Long-term Care, CPT, Healthcare Consulting, Health Policy, Access, ICD-9, Commercial Insurance, Revenue Cycle, Leadership, Analysis, Process Improvement, Customer Service, Management, Microsoft Office, Strategic Planning, Training, Call Centers
Education
University of Phoenix 2012 — 2015
BBA Management, Business Administration and Management, General
NetSuite September 2015 - Present
L & L Services May 2014 - August 2014
Humana May 2013 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Matlab
Education
University of Notre Dame
Bachelor of Applied Science (BASc), Applied Mathematics
Triple-S Advantage 2014 - Present
MMM Holdings Inc 2013 - 2014
Humana 2011 - 2013
Metro Salud IPA 318 2008 - 2011
SDM Healthcare 2006 - 2008
Education
UPR Carolina 1997 — 2001
Bachelor's degree, Advertising
University of Phoenix
Master's degree, Marketing
Humana March 2003 - March 2015
Asomedic February 1993 - March 1997
Skills
Insurance, Health Insurance, Medicare, Employee Benefits, Process Improvement, Claim, Managed Care, Underwriting, Financial Analysis, Medicaid, Access, Life Insurance, Microsoft Excel, Accounting, Business Analysis, HIPAA, Risk Management, Financial Reporting, Auditing, Disability Insurance, Credentialing, Hospital Contracting, Customer Service, Seguros médicos, Servicio de atención al..., Aseguradoras, Mejora de procesos, Reclamaciones, Análisis de negocio, Auditorías, Gestión de riesgos, Microsoft Access, Prestaciones laborales, Seguro de discapacidad, Seguros de vida, Valoración de riesgos
Education
University of Phoenix 2013 — 2014
Management BBA, MBA, Management, In Progress
University of Phoenix 2010 — 2012
Bachelor of Business Administration (BBA), Management
Texas Windstorm Insurance Association July 2014 - September 2014
Experis November 2012 - April 2014
Bentoli AgriNutrition Inc September 2012 - October 2012
DocBookMD February 2012 - April 2012
Avocent Corporation August 2003 - February 2012
Humana June 2002 - August 2003
Media Excel September 2001 - February 2002
Partnerware April 2001 - September 2001
ibooks.com November 2000 - April 2001
Evolutionary Technlogies 1998 - 1999
Skills
Billing Process, Ariba, TyMetrix, Oracle RAC, Billing Systems, Data Reconciliation, Process Improvement, IBM M&A Accelerator, Problem Solving, Risk Analysis, Customer Service, Data Analysis, Salesforce.com, Data Manipulation, Project Coordination, Forecasting, Budgets, Purchase Orders, Human Resources, Business Operations, Operations Management, Budget Management, Office Administration, Organization, Management, Office Management, Administrative..., Confidentiality, Facilities Management, Cross-functional Team..., PeopleSoft, Administrative Support, Payroll, Bookkeeping, Facilities Planning, Basic Accounting, SAP R/3, Event Planning, Payroll Processing, Staff Supervision, Professional..., Attention To Detail, VMS, Fox, CAF, IQ Navigator, Databases, Project Delivery, Cost Reporting, Research
Education
TexasTeachers.Org 2014 — 2015
Earning Teacher Certification, Special Education and Teaching, Generalist EC-6
University of Phoenix 2008 — 2013
Bachelor of Science, Business Administration, 3.86
University of Phoenix 2008 — 2010
Associates, Business Administration, 3.98
Omnicare May 2013 - Present
Humana September 2007 - March 2013
Skills
Patient Safety, Pharmacy, Supervision, People Development, Time Management, Employee Training, Mentoring, PowerPoint, Microsoft Word, Microsoft Excel, Communication, Positive Work..., Healthcare, HIPAA, Teamwork, Data Entry, Customer Service, Team Building, Training, Leadership, Coaching
Education
Withrow 1997 — 2001
Diploma, Tourism and Travel Services Management
University of Phoenix
Business Administration and Management, General
Humana January 2004 - Present
Skills
Health Insurance, Account Management, Insurance, Sales, Managed Care, Sales Management, Direct Sales, Customer Service, Employee Benefits, New Business Development, Cold Calling, Selling, Customer Retention, Sales Presentations, Sales Operations, Disability Insurance, Leadership, Team Building, Strategic Planning
Education
University of Phoenix 2005 — 2007
Bachelor of Business Administration (BBA), Marketing
Louisville Metro Housing Authority November 2014 - Present
Time Warner Cable April 2012 - 2014
University of Phoenix August 2010 - March 2012
RxCrossroads March 2010 - August 2010
Humana February 2007 - January 2010
Skills
Community Relations, Community Marketing, Marketing..., Training & Development, Customer Experience, Customer Retention, Customer Service, Project Planning, Project Coordination, Project Implementation, Healthcare Industry, Health Insurance, Social Media Marketing, Team Building, Coaching, Time Management, Employee Benefits, Employee Training, Training, Leadership, Public Speaking, Sales
Education
University of Phoenix 2010 — 2013
MBA, Business Administration and Management, General
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Marketing
Humana April 2012 - Present
Humana April 2011 - April 2012
Humana September 2009 - April 2011
Humana August 2008 - September 2009
Skills
Proficient in Spanish, Employee Benefits, Onboarding, Applicant Tracking..., Talent Acquisition, Recruiting, Process Improvement, Human Resources, Data Analysis, Healthcare, College Recruiting, Training, Medicare, Interviews, Taleo, Temporary Placement, Workforce Planning, Sourcing, Internet Recruiting
Education
University of Notre Dame 2002 — 2006
Bachelor of Arts (B.A.), Anthropology
University of Notre Dame 2002 — 2006
Bachelor of Arts (B.A.), Anthropology
UnitedHealth Group February 2012 - Present
UnitedHealthcare Community & State April 2009 - February 2012
UnitedHealthcare Community Plan (AmeriChoice) August 2007 - April 2009
Maritime Insurance Group January 2007 - August 2007
Humana 2006 - 2007
WellPoint 1994 - 2005
Skills
Managed Care, Medicare, Health Insurance, Medicaid, Insurance, Strategic Planning, Healthcare, Process Improvement, Sales Management, Underwriting, Team Building, Cross-functional Team..., Account Management, Employee Benefits, Marketing Strategy
Education
University of Pennsylvania - The Wharton School 2015 — 2015
Executive Development Program, Business/Commerce, General
UW Eau Claire 1985 — 1989
Business
American College
Insurance & Risk Management
Universal Protective Services June 2015 - Present
JES Construction January 2014 - Present
Humana April 2013 - December 2013
US Navy June 2005 - November 2010
GameStop April 2005 - June 2005
Skills
Customer Service, Team Building, Training, Microsoft Office, Strategic Planning, Human Resources, Payroll, Project Management, Computer and Mobile..., Accounts Receivable, Microsoft Word, Accounts Payable, Sales, Management, PowerPoint, Recruiting, Social Networking
Education
University of Phoenix 2012 — 2015
Bachelor of Science (BS), Information Technology
Personnel Specialist "A" School 2005 — 2005
Personnel Specialist Rating, Personnel Specialist Training
Rio Rico High School 2000 — 2004
High School Deploma, Misc.
Chrysler Capital March 2014 - Present
CARFAX November 2012 - March 2014
Humana June 2010 - November 2012
M&I Bank March 2007 - November 2009
DON MILLER PONTIAC 2006 - 2007
Entercom Madison 2005 - 2006
Chase Auto Finance 2000 - 2005
Mercantile Bank January 1998 - January 2000
BANK ONE WISCONSIN January 1995 - January 1998
Jon Lancaster Toyota Scion 1992 - 1993
Skills
Customer Service, B2B, Business Development, CRM, Leadership, Sales, Sales Management, Sales Operations, Selling, Strategy, Team Building, Training, Management, Customer Retention, Account Management, Marketing
Education
University of Wisconsin-Madison 2004 — 2005
Moline High School
University of Phoenix
University of Wisconsin
Humana October 2011 - Present
State of Arizona 2011 - 2012
University of Phoenix January 2006 - June 2010
Villa Mortgage February 2004 - December 2006
Qwest Communications January 2001 - January 2004
Skills
Data Analysis, Forecasting, Coaching, Team Building, Leadership, Strategic Planning, Recruiting, Team Leadership, Training, Customer Retention, Customer Service, Business Development, Management
Education
Western International University 2011 — 2012
Master of Business Administration (MBA), Finance and Financial Management Services, 4.0
University of Phoenix 2006 — 2009
BSBM, Business Management
University of Phoenix 2006 — 2009
BSPA, Public Admnistration
Humana March 2013 - Present
Humana Military February 2012 - March 2013
Signature HealthCARE, LLC August 2010 - October 2011
HUMANA, Inc September 2007 - April 2010
HUMANA, Inc July 2005 - September 2007
HUMANA, Inc March 2003 - July 2005
Lazarus Dept Store January 2002 - December 2002
Aflac August 1999 - December 2001
Skills
Project Management, Sales, Process Improvement, Program Management, Health Education, Marketing, Cross-functional Team..., Strategy, Analysis, Leadership, Business Development, Vendor Management, Business Strategy, Integrated Marketing, Facebook, Access, Training, Social Media, Healthcare, Recruiting, Customer Service, Management, SharePoint, Insurance, Employee Benefits, SDLC, Social Media Marketing, Team Building, Strategic Planning, Business Analysis, CRM, Data Analysis, Change Management
Education
University of Notre Dame 1995 — 1999
B.A, Marketing
St Xavier High School Louisville KY 1991 — 1995
Humana June 2014 - Present
Amazon.com October 2011 - September 2014
Xerox Co. November 2013 - January 2014
Skills
E-commerce, Customer Experience, Call Centers, Customer Service, Microsoft Office, Strategic Planning, Outlook, Sales, Microsoft Excel, Team Building, Event Planning, PowerPoint, Training
Education
University of Phoenix 2010 — 2013
Bachelor of Science, Criminal Justice Administration, 3.79
Brown Mackie College Louisville 2004 — 2006
Associates of Applied Science, Business Management
Humana 2013 - Present
DTech Consulting, Inc. August 1996 - November 2013
Allied Container Systems May 2008 - September 2011
USArmy June 1975 - July 1996
Skills
PMP, Organizational..., Program Management, Project Execution, Project Coordination, Team Building, PMO, Team Leadership, Planning, Operations Management, Project Planning, Team Management, MS Project, Project Management, Certified Project..., Leadership, Proposal Writing, Budgets, Military, Analysis, DoD, Software Documentation, Integration, Security Clearance, Army, Process Improvement, Government Contracting, Training, Government, Business Development, Cross-functional Team..., Engineering, Security, Quality Assurance, Earned Value Management, Technical Writing, Requirements Analysis, Policy, Contract Management, Strategic Planning, Procurement, Employee Training, Change Management, SharePoint, Testing, Management, Requirements Management, Consulting, Resource Management, Business Process...
Education
University of Phoenix 2001 — 2003
BS/BA, Business Administration
Humana 2013 - Present
Humana 2011 - 2013
Humana 2006 - 2011
CIGNA Healthcare 2002 - 2006
Cap Gemini Ernst & Young 1999 - 2002
Independence Blue Cross 1995 - 1999
Skills
Vendor Management, Project Management, Health Insurance, Managed Care, Medicare, Process Improvement, Provider Relations, Healthcare, Strategic Planning, Call Center, Change Management, Healthcare Information..., Program Management, Cross-functional Team..., Business Process..., Risk Management, Training, Team Building, Leadership, Performance Management, Consulting, Call Centers, Customer Service, Claim, Business Analysis
Education
University of Pennsylvania 1991 — 1995
BS, MS
WellCare Healthplans Inc. 2006 - Present
WellCare of Georgia, Inc. March 2007 - May 2009
WellCare of Georgia, Inc. January 2006 - February 2007
Humana June 2005 - January 2006
Aetna Inc. January 2002 - June 2005
MedAssist Inc. June 1999 - January 2002
Education
University of Phoenix 2004 — 2007
BS, Information Technology
Academy of Health Science 1991 — 1991
Certificate, Patient Administration
Fed Govt May 2005 - Present
Humana 2001 - 2004
Sierra Military Health Services 1998 - 2001
Pacificare 1994 - 1997
Department of Defense 1990 - 1994
Skills
Healthcare, Compliance, Insurance, Quality Assurance, HIPAA, Auditing, Strategic Planning, Change Management, Organizational..., Team Building, Mentoring, Operations Management, Program Management, Performance Management, Hiring, Risk Management, Customer Relations, Employee Engagement, Team Leadership, Negotiation, Documentation, Customer Satisfaction, Supervisory Skills, Problem Solving, Requirements Analysis, Internal Audit, Talent Management, Coaching, Contract Negotiation, Public Speaking, Process Improvement, Analysis, Customer Service, Budgeting, Access, Quality Management, Outlook, Testing, Excel, Business Strategy, Research, Planning, Microsoft Office, Management Consulting, PowerPoint, Billing, Process Engineering, Employee Benefits, Managed Care, Data Analysis
Education
University of Phoenix 2004 — 2006
BS, Health Care Administration
SUNY
Liberal arts
Humana September 2013 - Present
Humana March 2012 - September 2013
Humana November 2009 - March 2012
Humana January 2008 - November 2009
Humana September 2006 - January 2008
Skills
Leadership, Health Insurance, Consulting, Process Improvement, Healthcare, Medicare, Analysis, Team Building, Data Analysis, Microsoft Excel, Management
Education
University of Phoenix 2008 — 2013
Bachelor's degree, Health/Health Care Administration/Management, 3.8
Greenwich Advisory Partners LLC 2004 - Present
Amaranth Group 2002 - 2004
Humana 2001 - 2002
IACPR 2000 - 2001
Towers Perrin 1998 - 2000
Booz Allen Hamilton (Booz & Company / @Strategy) 1996 - 1998
Skills
Asset Managment, Financial Services, Business Strategy, Private Equity, Valuation, Investments, Due Diligence, Capital Markets, Alternative Investments, Portfolio Management, Investment Banking, Acquisitions, Financial Modeling, Equities, Hedge Funds, Joint Ventures, Mergers, Investor Relations, Venture Capital, Real Estate Development, Management
Education
University of Pennsylvania - The Wharton School 1993 — 1996
BS
Charles E. Smith Jewish Day School 1987 — 1993
High School
Humana December 2013 - Present
Humana 2008 - December 2013
Froedtert Hospital 2007 - 2008
Pathways Consulting, LLC 1997 - 2007
University of Michigan 2005 - 2006
Cox Communications, Inc. 1995 - 1997
Cox Communications 1987 - 1997
Skills
Leadership Development, Organizational..., Organizational..., Coaching, Performance Management, Instructional Design, Talent Management, Employee Engagement, Change Management, Succession Planning, Onboarding, Employee Relations, Leadership, Training, Strategy, Process Improvement
Education
University of Notre Dame
M.Div., Theology
University of Virginia
B.A., Psychology/Religious Studies
Duke Energy Corporation December 2007 - Present
Advantec December 1999 - December 2007
Humana July 1997 - December 1999
Education
University of Phoenix
B.S., Business Management
University of South Florida
lia sophia June 2013 - Present
Humana October 2011 - Present
American TV August 2004 - November 2010
Skills
Access, Budgets, Customer Retention, Customer Satisfaction, Customer Service, Employee Benefits, Human Resources, Inventory Management, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Retail, Sales, Team Leadership, Time Management, Training
Education
University of Phoenix 2003 — 2007
Bachelor of Science Business, Accounting
MUFG Union Bank January 2008 - Present
Constellation Energy August 2006 - December 2007
IBM January 2006 - August 2006
Humana July 2005 - January 2006
Schwans Shared Services July 2004 - July 2005
3SG Corporation October 2003 - June 2004
Skills
.NET, ASP.NET, Agile Methodologies, C#, Integration, Microsoft SQL Server, SOA, WCF, SDLC, Web Services, XML, Requirements Analysis, Software Project..., Visual Studio, Business Analysis
Education
University of Peradeniya 1998 — 2002
BSc Hon, Computer Science
Humana January 2012 - Present
Hillsborough Kids, Inc. May 2008 - December 2011
Eckerd Youth Alternatives 2000 - 2008
Kforce Consulting October 1998 - August 2000
TransWorld Diversified Services, Inc. 1997 - 1998
Concord Management Systems 1988 - 1991
Skills
MCSE
Education
University of Phoenix 2001 — 2004
MA, Adult Distance Learning
University of Oregon - Charles H. Lundquist College of Business 1984 — 1987
BS, Marketing/Management
Goldman Sachs October 2014 - Present
Deloitte November 2013 - October 2014
Deloitte January 2013 - November 2013
Toyota Motor Manufacturing (TMMA) July 2012 - January 2013
Dept of Defense April 2011 - June 2012
Humana 2009 - 2011
Skills
Social Media, Microsoft Excel, Strategic Planning, Visio, Microsoft Word, PowerPoint, Data Analysis, SharePoint, Process Improvement, Requirements Gathering, Business Analysis, Microsoft Office, Financial Analysis, Research, Leadership, Public Speaking, SDLC, Access, Business Process..., Management Consulting
Education
University of Notre Dame 2005 — 2009
Bachelor of Business Administration (BBA), IT Management
Sharp Business Systems December 2014 - Present
CopySource - A Konica Minolta Company May 2014 - December 2014
IST Management Services April 2012 - April 2014
Sharp Business Systems April 2007 - April 2012
Humana September 2006 - March 2007
Services On-Site November 1991 - August 2006
Skills
Cold Calling, Managed Print Services, Account Management
Education
University of Phoenix 2003 — 2005
BSBM, Management
Advocate Health Care 1999 - Present
Evanston-Northwestern Healthcare (ENH) 1996 - 1999
Humana 1992 - 1996
Advocate Medical Group 1989 - 1992
Skills
Healthcare, Hospitals, Healthcare Management, Geriatrics, EMR, Alzheimer's disease, Utilization Management, Change Management, Medicine, Public Health, Disease Management, Physicians, Nursing, Quality Improvement, Informatics, Home Care, Patient Safety, Healthcare Information..., Alzheimer's Disease, HIPAA, Managed Care
Education
University of Otago
Humana 2008 - Present
Humana 2008 - Present
Education
University of Phoenix 2004 — 2008
Bachelor of Science, 1st Major: Information Technology, 2nd Major: Visual Communications
Humana June 2014 - Present
WellMed Medical Management January 2009 - May 2014
KCI, USA August 2001 - November 2008
Skills
Medicaid, Managed Care, Process Improvement, Team Building, Contract Management, Provider Relations, Medicare, Healthcare, Health Insurance, Strategic Planning, Change Management, Budgets, Team Leadership, Customer Service, Risk Management, Revenue Cycle, Hospitals, Healthcare Information..., Network Development, Training, Credentialing, Business Analysis, Project Management, Mergers & Acquisitions, EMR, Human Resources, EHR, Leadership, HIPAA, Software Documentation, Insurance, Physician Relations, Healthcare Industry, Analysis, Management, Cross-functional Team..., Healthcare Management, Visio, Healthcare Consulting
Education
University of Phoenix 2011 — 2013
Master of Arts in Education, Adult Education and Training, 3.94
University of Phoenix 2005 — 2011
Bachelor of Science, Business Management, 3.8 - GPA
Humana July 2012 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Data Entry, Budgets, Process Improvement, Strategic Planning, Accounts Receivable, Financial Analysis, Invoicing, Access, Accounts Payable, Analysis, Payroll, Human Resources, Marketing, Inventory Management, Training, Social Media, Insurance, Leadership, Outlook, HIPAA, Hospitals, PeopleSoft, Finance, Medicare
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University Of Phoenix on-line 2003 — 2005
BA, Business Management
Humana July 2014 - Present
Humana September 2012 - July 2014
CIGNA Healthcare July 2011 - September 2012
Care Minded Home Care November 2009 - July 2011
HealthCare Partners of Nevada November 2004 - January 2009
PacifiCare of Oregon and Washington 2003 - 2004
PacifiCare of Nevada, Inc January 1996 - January 2003
PacifiCare of Nevada January 1994 - January 1996
PacifiCare of California (formerly FHP of California) January 1993 - January 1994
Baker & McKenzie January 1990 - January 1993
Skills
Strategic Planning, Organizational..., Medicare, Healthcare, Health
Education
University of Southern California - Marshall School of Business 1988 — 1990
MBA
University of Oklahoma 1978 — 1982
BBA, Finance
Eisenshower High School 1976 — 1978
Schneider November 2014 - Present
Associated Bank January 2013 - November 2014
Associated Bank February 2012 - January 2013
Kimberly-Clark April 2008 - February 2012
Humana January 2007 - May 2008
Humana May 1996 - January 2007
Skills
SharePoint, MS Project, Call Center, Avaya, VoIP, Telecommunications, Project Management, PMP, Project Planning, Testing, Business Analysis, Visio, Infrastructure, Team Leadership, Analysis, Networking, Process Improvement, SDLC, Technical Support, Troubleshooting
Education
Villanova University 2009 — 2009
Certificate, Project Management
University of Phoenix 2000 — 2005
Bachlers, IT Management
Northeast Wisconsin Technical College 1993 — 1995
Associates, Electronics
Denmark High School 1988 — 1992
High School Diploma
In transition August 2014 - Present
Humana August 2005 - July 2014
California Corporate Benefits Insurance Services January 1996 - May 2005
Fortis Benefits Insurance Company August 1992 - December 1995
Western Life Insurance Co August 1990 - August 1992
Western Life Insurance Company June 1985 - August 1990
Skills
Brokers, Disability Insurance, Insurance, Term Life Insurance, Employee Benefits, Accident, EAP, Small Business, General Insurance, Strategic Planning, Life Insurance, Leadership, Relationship Management, Account Management, Underwriting, Health Insurance, Health Savings Accounts, Customer Service, Healthcare, Key Account Management, LTD, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, Public Relations, Sales, Team Building, Time Management, Troubleshooting
Education
University of Phoenix-San Diego Campus 2003 — 2005
Bachelor of Science (BS), Information Technology
Humana October 2013 - Present
Erin L. Beebe Counseling Services December 2012 - December 2014
Western Pennsylvania Psych February 2012 - March 2012
Skills
Social Services, Adolescents, CBT, Case Managment, Behavioral Health, Clinical Supervision, Case Management, Psychology, Clinical Research, Elder Care, Medical Social Work, Community Outreach, Healthcare, Crisis Intervention, Program Development, Psychotherapy, Motivational..., Psychosocial, Play Therapy
Education
University of Pennsylvania 2007 — 2008
Master's degree, Social Work
Pinal Gila Community Child Services, Inc. March 2012 - Present
Pinal Gila Community Child Services, Inc. March 2012 - Present
United Way of Pinal County August 2008 - March 2012
Humana January 2008 - August 2008
Skills
Grant Writing, Budgeting, Fundraising, Supervisory Skills, Program Development, Human Resources, Budgets, Volunteer Management, Organizational..., Non-profits, Leadership Development, Public Speaking, Case Managment, Event Planning, Community Outreach, Team Building, Coaching, Strategic Planning, Customer Service, Outlook, Government, Social Media, Staff Development, Training, Research, Project Planning, Policy, Nonprofits, Community Development, Leadership, Program Management, Grants, Workshop Facilitation, Recruiting, Event Management, Public Relations, Higher Education, Healthcare, Program Evaluation, Social Services, Team Leadership, Public Policy, Social Networking, Policy Analysis, Adult Education, Analysis, Editing, Marketing, Performance Management, Management
Education
University of Phoenix 1993 — 1999
MAOM, Organizational Management
Schooner Capital May 2013 - May 2015
The Boston Consulting Group October 2010 - May 2013
Analysis Group June 2009 - August 2009
Ghana Health and Education Initiative May 2008 - August 2008
Humana June 2007 - August 2007
Education
University of Pennsylvania - The Lauder Institute 2015 — 2017
Master’s Degree, International/Global Studies
University of Pennsylvania - The Wharton School 2015 — 2017
Master of Business Administration (M.B.A.)
Yale University 2006 — 2010
Bachelor of Arts (B.A.), Economics; History (honors)
Solon High School 2002 — 2006
Toys for Trucks June 2014 - Present
Humana January 2014 - May 2014
iSupply LLC September 2012 - December 2013
US Navy December 1989 - December 2009
Skills
Linux, TCP/IP, Teamwork, Self Starter, Team Leadership, Scheduling, Highly Adaptable, Databases, Computer Hardware, System Administration, Windows 7, Active Directory, Access, Leadership, Adaptation, XP, Networking, Network Administration, Troubleshooting, Windows, Software Documentation, Software Installation, Computer Security, Security, Network Security, Operating Systems, Wireless Networking, Process Scheduler, Routers, Testing, Windows XP
Education
Fox Valley Technical College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
University of Phoenix 2010 — 2011
Information Technology
Ramstein American High School 1982 — 1983
HS Diploma, General Studies
Avanir Pharmaceuticals October 2014 - Present
Humana October 2013 - August 2014
Novartis Oncology May 2010 - October 2013
Amgen May 2003 - May 2010
Schering-Plough Pharmaceuticals March 2000 - April 2003
Scott & White Healthcare 1994 - 2000
Skills
Managed Care, Oncology, Cardiology, Pharmacy, Pharmaceutical Industry, Market Access, Endocrinology, Diabetes, Pharmaceutical Sales, Rheumatology, Biotechnology, Nephrology, Infectious Diseases, Gastroenterology, Neurology, Dermatology, Urology, Product Launch, Medical Affairs, Osteoporosis
Education
University of Oklahoma Health Sciences Center
B.S. Pharmacy, Pharmacy
University of Oklahoma Health Sciences Center
Doctor of Pharmacy/PharmD, Pharmacy
Humana August 2002 - August 2015
InformationWeek 2000 - 2002
Arthur Andersen April 1998 - July 2000
Chicago Sun-Times November 1994 - April 1998
The (Louisville) Courier-Journal July 1989 - November 1994
Skills
Feature Writing, Corporate Communications, Blogging, Internal Communications, Newsletters, Online Journalism, Strategic Communications, Editing, Crisis Communications, Web Content, Content Strategy, AP Style, Copy Editing, Media Relations, Social Media, Creative Writing, Public Relations, News Writing, Journalism, Editorial, Digital Communication, Web Content Management, Content Management, Newspapers, Publishing, Magazines, Feature Articles
Education
University of Oklahoma 1977 — 1981
BA, Journalism
Humana June 2006 - Present
UnitedHealth Group June 1998 - February 2006
Skills
Provider Relations, Medicare, Insurance, HIPAA, Health Insurance, Medicaid, Managed Care, Claim, HMO, Healthcare, Network Development, PPO, Healthcare Industry, Health Policy, Long-term Care, Medical Billing, Employee Benefits, Medicare Part D
Education
University of Phoenix
BS, Business Management
Bottom Line Systems December 2010 - August 2011
Custom Design Benefits June 2008 - December 2010
Humana March 2005 - May 2008
Education
University of Phoenix 2009 — 2012
Healthcare Administration
Qidza 2015 - Present
The Qidza Foundation 2015 - Present
American Heart Association American Stroke Association 2014 - Present
Providence Health & Services 2014 - 2015
Humana 2012 - 2014
Anacrusis Press 2012 - 2013
University of Oxford 2008 - 2012
Penn Medicine (University of Pennsylvania Health System) 2006 - 2008
Restaurants 2002 - 2006
Education
University of Oxford
Doctor of Philosophy (Ph.D.)
University of Oxford - Said Business School
Certificate
University of Pennsylvania
Bachelor's Degree
Westover School
Lincoln Financial Group 2014 - 2014
Humana July 2011 - July 2012
New York Life Insurance Company January 2005 - July 2011
Skills
Retirement Planning, Fixed Annuities, Retirement, Mutual Funds, Strategic Financial..., Investments, Life Insurance, Series 63, Wealth Management, Securities, IRAs, Estate Planning, Insurance, Financial Services
Education
University of Oklahoma 2001 — 2004
Bachelor of Business Administration (BBA), Finance, General
University of Oklahoma - Price College of Business 2001 — 2004
Bachelor of Business Administration (BBA), Finance, General
Humana December 2005 - Present
Humana December 2005 - Present
Skills
Customer Service, Insurance, Leadership, Process Improvement, Team Building, Training, Health Insurance, Healthcare, Analysis, Data Analysis
Education
University of Phoenix 2010 — 2015
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management, GPA 3.85
Humana September 2014 - Present
Optum/United Health Care August 2013 - September 2014
H2U June 2012 - August 2013
APS Healthcare April 2011 - November 2011
University of Phoenix January 2010 - July 2011
Willowbrook Hospice August 2009 - September 2010
Health Management Corporation December 2006 - August 2009
Community Memorial Hospital June 2001 - December 2006
Blue Cross of California 1997 - 2001
Skills
Healthcare Management, Organizational..., Registered Nurse, Strategic Planning, Planning, Case Management, Clinical, Utilization, Healthcare, Budgeting, Managed Care, Nursing, Medicare, Hospitals, Administration, Public Speaking, Customer Service, Medicaid, Disease Management, Utilization Management, Case Managment, Clinical Research, Leadership, Policy, Training, Home Care, Staff Development, Fundraising, Healthcare Information..., Patient Safety, Management, EMR, EHR, Health Education, HIPAA, Informatics, BLS, Medical Terminology, Cpr Certified, Healthcare Consulting, Health Insurance, Physicians, Time Management, Inpatient, Healthcare Industry, Quality Improvement, Elder Care, Project Planning, Budgets, Registered Nurses
Education
Wellcoaches Training Program 2012 — 2012
Coaching Psychology Methodology
University of Phoenix 2009 — 2011
Masters, Business Administration
University of Phoenix 1997 — 2000
Bachelor, Business, Information Systems
Huron Road Nursing School 1984 — 1986
RN Diploma, Registered Nursing
University Hospitals of Cleveland 1974 — 1976
Radiologic Technologist (Inactive), Radiology
TRICARE Management Activity February 1998 - Present
Humana 1998 - 2002
Skills
Government, Policy, Program Management, Federal Government, DoD, Policy Analysis, Military, Security Clearance, Analysis, Emergency Management, Public Health, Strategic Planning
Education
University of Phoenix
Bachelors Science, Business Administration and Management, General
Citi 2004 - 2010
Humana July 1994 - February 2004
Education
University of Phoenix 2010 — 2012
Associate's degree, Health/Health Care Administration/Management
duPont Manual High School 1966 — 1971
diploma, General Studies
Humana November 2010 - Present
Humana Insurance Company November 2010 - Present
US Census Bureau Geography Unit March 2010 - July 2010
Airtron Heating & Air January 2009 - January 2010
SI Plastics, Inc January 2006 - January 2009
Adecco Group January 2005 - January 2006
SBC Advertising January 2002 - January 2005
Comcast Cable November 1996 - June 2002
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Windows, Outlook, English, Customer Service
Education
University of Phoenix 2010 — 2010
Health Care
Beech Grove High School 1986 — 1990
Diploma, Business and Music
Humana April 2005 - Present
Centro IMEC, Inc January 2012 - July 2012
Skills
Mental Health Counseling, Sales, Marketing, Commitment to Customer..., Workshop Development, Licensed Life & Health..., Licensed Property &..., Licensed Disability..., Yellow Belt...
Education
University of Phoenix 2009 — 2013
Master of Science (MSc), Mental Health Counseling/Counselor
University of Phoenix 2005 — 2008
Bachelor of Science (BS), Marketing
Humana September 2013 - Present
AAA Northern California, Nevada & Utah Insurance Exchange March 2010 - September 2013
Skills
Property, Umbrella Insurance, Liability, Health Insurance, Life Insurance, Homeowners, Claims Handling, Inland Marine, Motorcycle, Liability Analysis, Claim Investigation, Flood Insurance, Renters, Medicare, Real Estate, Insurance, Property & Casualty..., Term Life Insurance, Sales, Disability Insurance, Claim
Education
University of Oklahoma - Price College of Business 1991 — 1995
Bachelor's degree, Marketing
Sprint July 2009 - Present
J.P. Morgan 2007 - 2008
Humana 2006 - 2007
Skills
Call Centers, Mortgage Lending, Analysis, Loans
Education
University of Phoenix 2007 — 2008
Health/Health Care Administration/Management
Humana 2012 - 2013
Humana September 2012 - December 2012
Skills
Medical Billing, Medical Records
Education
University of Phoenix 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Medical Insurance Specialist/Medical Biller
Humana
Skills
Insurance, Managed Care, Medicare, Health Insurance, Healthcare Management, Healthcare, HIPAA, Provider Relations, Medicaid, Hospitals, Health Policy, Process Improvement, Strategic Planning, Healthcare Information..., Healthcare Industry, Healthcare Consulting, Leadership, Customer Service
Education
University of Northwestern - St. Paul
Bachelor of Business Administration (B.B.A.)
Medica January 2015 - Present
Humana January 2010 - January 2015
LifeTrac, Inc. January 2007 - January 2010
Skills
Medicare, Health Insurance, Medicaid, Managed Care, Utilization Management, Medicare Part D, HMO, Disease Management, Process Improvement, Employee Benefits, Healthcare Information..., Insurance
Education
University of Northwestern - St. Paul
Bachelor of Business Administration (B.B.A.)
Humana June 2014 - Present
BDO Consulting's Valuation Services October 2013 - May 2014
BDO Consulting's Valuation Services April 2012 - October 2013
Sigma Valuation Consulting, Inc. September 2010 - April 2012
PwC March 2010 - August 2010
Office of the U.S. Senator, Mel Martinez (FL) January 2009 - May 2009
HCP & Associates August 2008 - December 2008
Skills
Valuation, Finance, Financial Analysis, Financial Modeling, Consulting, Microsoft Excel, Bloomberg, Capital IQ, Analysis, US GAAP, Business Valuation, Auditing, Purchase Price..., Intangible Assets, Corporate Finance, Management, Private Equity
Education
University of Tampa 2008 — 2009
Master of Science (MS)
Oxford University 2008 — 2008
Study Abroad
University of Tampa 2005 — 2008
Bachelor of Science (BS)
Humana June 2015 - Present
Skills
Microsoft Excel, Microsoft Office, Actuarial Exams, Microsoft Word, PowerPoint, Financial Modeling, Analysis, C++, VBA, R, Salesforce.com, Access, Data Analysis, Financial Analysis, Forecasting, Market Research, Leadership
Education
University of Notre Dame - Mendoza College of Business 2011 — 2015
Bachelor of Business Administration (BBA)
Buffalo Grove High School 2007 — 2011
Humana April 2014 - Present
Transamerica Life Insurance Company September 2012 - January 2014
Transamerica Life Insurance Company November 2005 - September 2012
Education
Mount Mercy University 2009 — 2012
Bachelor of Science (B.S.)
University of Northern Iowa 2001 — 2003
Master's Degree
Wartburg College 1993 — 1998
Bachelor of Music
Humana
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
University of Phoenix
Master of Business Administration (MBA), Management and Human Resources
Humana October 2005 - Present
Education
University of Phoenix
Master's degree, Project Management
University of Phoenix
Bachelor, Human Resources Management and Services
Independent Insurance Agents and Brokers of America January 2014 - Present
Liberty Mutual Insurance January 2014 - Present
Humana October 2008 - December 2013
Affirmative Insurance January 2009 - May 2009
East Baton Rouge Parish School System July 2008 - October 2008
Education
University of Phoenix 2012 — 2014
Business, Management, Marketing, and Related Support Services
SUNO 1997 — 2002
Elementary Education and Teaching, K-6
Humana July 2014 - Present
Humana April 2006 - July 2014
Skills
Management, Leadership, Project Management, Strategic Planning, Business Analysis, Sales, Process Improvement, Training, Team Building, Microsoft Excel
Education
University of Phoenix
Humana April 2009 - Present
Education
University of Phoenix