Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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14,410 Humana employees in database. Find out everything there's to know about Humana employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Humana Employees
The ABD Team July 2012 - Present
Wells Fargo Insurance Services 2007 - 2012
abd Insurance and Financial Services 2000 - 2007
Humana 1999 - 2000
CIGNA 1995 - 1998
CIGNA 1992 - 1995
CIGNA 1990 - 1992
Equicor 1989 - 1990
The Equitable 1985 - 1988
The Equitable 1982 - 1985
Skills
Employee Benefits, Health Insurance, Insurance, Executive Management, Health Savings Accounts, National Accounts, Disability Insurance, Brokers, Life Insurance, Sales, Account Management, Benefits Administration, Leadership, Strategic Planning, Underwriting
Education
Gettysburg College
Bachelor of Arts (B.A.), Business Administration and Management, General
Humana Inc. October 2010 - Present
Humana October 2010 - March 2012
Best western motors February 2009 - March 2011
Walgreens January 2005 - 2010
Skills
Accounting and Finance..., Employee Training, Project Management, Customer Service, Consulting, Account Management, Microsoft Office
Education
Grand Canyon University 2013 — 2015
Master's degree, Business Administration and Management, General
University of Phoenix 2009 — 2012
Bachelor's degree, Health/Health Care Administration/Management
Munich Reinsurance America, Inc. April 2014 - September 2014
Humana June 2008 - March 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Access, PL/SQL, Visual Basic, PowerPoint, Lotus Notes, Outlook, Actuarial Science, Employee Benefits, VBA
Education
Georgia State University 2012 — 2013
Master's of Professional Accountancy, Accounting
Georgia State University 2000 — 2006
Bachelor of Business Administration (BBA), Actuarial Science
Humana May 1994 - June 2013
HealthPlan Services 1991 - 1993
Independent agent 1986 - 1991
Travelers 1977 - 1986
United States Air Force 1970 - 1975
Skills
Customer Service, Managed Care, Health Insurance, Account Management, Disability Insurance, Team Building, HMO, Marketing Strategy, Employee Benefits, Insurance, Management, Business Strategy, Coaching, Health Savings Accounts, Life Insurance, Sales, Healthcare, Medicare, Long-term Care, Leadership, Term Life Insurance, Brokers, Underwriting, Strategic Planning
Education
Georgia State University 1976 — 1977
MA - accounting
Michigan State University 1966 — 1970
BA, business
Retired 2010 - Present
Hanebutt Technologies Inc. 1996 - 2010
Humana Inc. 1983 - 1996
Humana 1983 - 1996
Skills
Budgets, Negotiation, Strategic Planning, Business Strategy, Public Speaking
Education
Georgia State University 1981 — 1983
MBA, Finance
Illinois State University 1975 — 1980
BS, Economics
Humana November 2013 - Present
Good Shepherd Hospice August 2012 - November 2013
Adapt of America February 2010 - August 2012
Metrocare August 2008 - February 2010
Countrywide Mortgage Services August 2006 - December 2006
Isle of Capri Casino March 1999 - April 2006
The Counseling and Therapy Center May 1998 - December 1998
Skills
Psychosocial Assessment, Case Managment, Project Management, Employee Relations, Coaching, Medication Therapy..., P&L Responsibility, OD Training, Strategic Planning, Case Management, Community Outreach, Psychology, Psychosocial, Training, Treatment, Public Speaking, Leadership Development, Mental Health, Team Building
Education
Grambling State University 1996 — 1997
Master of Social Work (MSW), Social Work
Grambling State University 1988 — 1994
Bachelor of Science (B.S.), Criminalistics and Criminal Science
Centene Corporation August 2009 - Present
WellCare 2002 - 2009
Humana February 1995 - April 2002
Skills
Utilization Management, Medicaid, Medicare, Healthcare Management, Nursing, Health Insurance, Insurance, CPHM certification, Medicare Part D, Clinical Research, Healthcare Consulting, Managed Care, Health Policy, Healthcare Information..., Network Development, Healthcare, Hospitals, Physicians, Disease Management
Education
Georgia Perimeter College 1975 — 1977
Diploma, License Practical Nurse
Humana September 2012 - Present
Northeast Wisconsin Technical College January 2008 - December 2012
Aurora Baycare Medical Center January 2006 - October 2012
Bellin College April 2011 - September 2012
Fox Valley Technical College August 2011 - August 2012
Medical Staffing Network 2005 - 2006
City of De Pere Public Health Department 2004 - 2005
St. Vincent Hospital 2002 - 2004
Prevea Clinic 2000 - 2002
Interim Healthcare & Staffing 1998 - 2000
Skills
RNC-MNN, Teaching, Nursing, Nursing Education, Nursery, Curriculum Development, Health Education, Wellness Coaching, Obstetrics, Women's Health, ACLS, BLS, NRP, Public Health, Healthcare, Home Care, Nursing Care, Higher Education, Medical-Surgical
Education
Gonzaga University 2009 — 2011
MSN, Nursing - Educator
Bellin College 1994 — 1998
BSN, Nursing
Wrightstown High School 1989 — 1993
Humana June 2015 - Present
Plus One Health Management Inc June 2014 - June 2015
Coca-Cola Refreshments October 2011 - June 2015
Health Fitness Corporation August 2011 - June 2014
Georgia State University August 2010 - January 2012
United States Air Force November 2002 - December 2008
Education
Kennesaw State University - Michael J. Coles College of Business 2014 — 2016
Master of Business Administration (M.B.A.), Executive MBA Program
Georgia State University 2009 — 2011
BS, Exercise Science and Kinesiology
Community College of the Air Force 2003 — 2008
Applied Science, Aviation Resource Management
Avella Specialty Pharmacy January 2015 - Present
Nirvana Love Holistic Healing August 2013 - Present
Humana November 2011 - September 2014
Safeway January 2010 - November 2011
Walgreens December 2008 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking
Education
Glendale Community College 2004 — 2005
Peoria High School 1994 — 1998
Humana November 2014 - Present
Humana May 2010 - Present
Skills
Accounts Payable, Accounting, Invoicing, Sales, Management, Accruals, Account Management, Account Reconciliation, Microsoft Excel, Customer Service, Financial Analysis, Analysis, Process Improvement, Budgets, Financial Accounting, Access, Finance, Strategic Planning, Project Management, Team Building, Microsoft Word, Microsoft Office, Training, Inventory Management, Healthcare, Leadership, Outlook, Insurance, Data Analysis, Business Development, Forecasting, Business Analysis, Cross-functional Team..., Photoshop, Strategy, Business Process..., Teamwork, Problem Solving, Social Networking, Marketing, PowerPoint, HIPAA, Six Sigma, Sales Management, Software Documentation, Healthcare Information..., Research, Visio, Analytics, Data Entry
Education
Northern Arizona University 2014 — 2015
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management, 3.9 (4.0 = A)
Glendale Community College 2012 — 2014
Associate's degree, Business Administration and Management, General, 3.9 (4.0 = A)
SPI - Software Paradigms International October 2014 - Present
Websense September 2013 - August 2014
InComm 2006 - September 2013
PRG-Schultz 2004 - 2006
PRG-Schultz 2003 - 2004
PRG-Schultz 1996 - 2003
Per-Se Technologies 1994 - 1996
GTE 1991 - 1994
GTE 1989 - 1991
Humana 1984 - 1989
Skills
Performance Management, Talent Management, Human Resources, Talent Acquisition, Employee Relations, HRIS, Succession Planning, Onboarding, Process Improvement, Strategy, Leadership, Management, Mergers & Acquisitions, Personnel Management, Recruiting, Employee Engagement, Employee Benefits, Deferred Compensation, Organizational..., Labor Relations, Benefits Administration, Applicant Tracking..., College Recruiting, HR Policies, New Hire Orientations, Workforce Planning, Leadership Development, Sourcing, Technical Recruiting, HR Consulting
Education
Georgia State University 1983 — 1984
Master Science in Industrial Relations
Georgia State University 1979 — 1983
Bachelor of Business Administration (Cum Laude)
Humana June 2011 - Present
Humana August 2008 - June 2011
EON-US January 2007 - August 2008
Skills
ASP.NET, Web Development, Microsoft SQL Server, SQL, PL/SQL, Oracle, XML, Requirements Analysis, C#, Visio, Databases, Programming, JavaScript, Business Analysis, Web Services, Software Development, VB.NET, Integration, .NET, HTML, TFS, C, SDLC, MySQL, Agile Methodologies, Requirements Gathering, Database Design, Access, Visual Studio, Production Support, Windows, Scrum, Agile Project Management, Software Project..., ASP.NET MVC, Stored Procedures, Business Objects, MS Project, Business Requirements, IIS, WCF, ASP, Visual Basic, ADO.NET, Testing, Data Migration, SSRS, SSIS, C, Microsoft Project
Education
Governors State University 2005 — 2007
MS, Computer Science
Jawaharlal Nehru Technological University 2001 — 2005
Bachelor of Technology (B.Tech.), Computer Science
RG & GA Property, LLC December 2010 - Present
Humana April 1996 - March 2003
Skills
Management, Project Management
Education
Governors State University 2007 — 2008
Master's Degree, Business Administration, Management and Operations
Northeastern Illinois University 1988 — 1990
Bachelor's degree, Computer Science
Humana October 2006 - Present
Various March 1990 - September 2010
Skills
Medicare Part D, Medicare, Long-term Care, Health Insurance, Insurance, Term Life Insurance, Disability Insurance, Whole Life, Long Term Care Insurance, Life Insurance, Accident, Investments, Account Management, Health Savings Accounts, Underwriting, Brokers, Managed Care, Critical Illness, Financial Planners, Licensed Life & Health..., IRAs, Healthcare, Sales Management, Sales, Small Business, Retirement, Fixed Annuities, Claim, Universal Life, Retirement Planning, HMO, Investment Advisory, Medicaid, HIPAA, Customer Retention
Education
University of Arizona 1987 — 1989
BS, Finance
Glendale Community College 1985 — 1987
AA, General Studies
Humana May 2015 - Present
UnitedHealthcare March 2002 - April 2014
'Self-Employed' 2014 - 2014
Aetna June 1996 - March 2002
The Emory Clinic September 1994 - June 1996
Skills
Health Insurance, Finance, Process Improvement, Underwriting, Acquisition Integration, Cross-functional Team..., Financial Analysis, Employee Benefits, Analysis, Healthcare, Leadership, Strategic Planning, Insurance, Operations Management, HIPAA, Healthcare Industry, Team Building, Healthcare Management, Budgets, Financial Modeling, Forecasting, Healthcare Information..., Management, Strategy, Business Process..., Business Analysis, Financial Reporting, Change Management, Executive Management, Project Management, Risk Management, Vendor Management, Business Strategy, Managerial Finance, Mergers & Acquisitions, Training, Managed Care
Education
Georgia State University - J. Mack Robinson College of Business 2000 — 2002
MBA, Finance, 4.0 GPA
Wharton School of Business Executive Development Program 2009 — 2009
Executive Development Program
State University of New York College at Oswego 1989 — 1993
BS, Business Administration
Humana April 2007 - Present
UnitedHealth Group April 2001 - April 2007
Aetna April 1994 - April 2001
Skills
Health Insurance, Insurance, Account Management, Brokers, Disability Insurance, Sales, Employee Benefits, Life Insurance, Managed Care, Health Savings Accounts, Cold Calling, Customer Service, Management, Team Building, Workers Compensation
Education
Georgia Southern University 1987 — 1991
Wage Works August 2015 - Present
TAG Employer Services April 2008 - August 2015
Humana September 2007 - April 2008
Employee Capital Group August 2004 - September 2007
New Atlantis Financial May 2002 - August 2004
Skills
Excel, PowerPoint, Customer Retention, Administration, Health Insurance, Benefits Administration, Payroll Processing, Benefits, Customer Relations, Team Building, Customer Service, Microsoft Office, Insurance, Team Leadership, Word, Customer Satisfaction, Sales Management, Negotiation, Strategic Planning, Employee Relations, Employee Benefits, Payroll, Microsoft Word, Salesforce.com, Sales, Human Resources, Recruiting, PEO, Management, Microsoft Excel
Education
Arizona Department of Insurance 2009 — 2009
AZ Licensed, Accident, Life, Health Producer
Grand Rapids Community College 2004 — 2007
ABA, Business Administration and Finance
Thrivent Financial for Lutherans November 2013 - Present
TEKsystems November 2012 - November 2013
Humana July 2012 - November 2012
The Guardian Life Insurance Company of America October 2010 - December 2011
The Guardian Life Insurance Company of America April 2003 - July 2010
The Guardian Life Insurance Company of America June 1995 - April 2003
Skills
Microsoft Office, Siebel, Lotus Notes, Mentoring, Training Skills, System Design, Customer Service, Insurance, Insurance claim, Problem Solving, Analyze Problems, Collaborative Style, Project Teams, Project Coordination, Billing Systems, CICS, JAD, User Acceptance Testing, Regression Testing, System Deployment, System Testing, Problem Analysis, Mockups, Job Aids, MS Excel Pivot Tables, Dental Insurance, Vision Insurance, Group Benefit Plans, Process Improvement, Employee Benefits, Training, Call Centers, Visio, Health Insurance, Disability Insurance, Life Insurance, Software Documentation, Requirements Gathering, Business Requirements
Education
Northern Michigan University 1988 — 1991
Bachelors, Accounting
Gogebic Community College 1986 — 1989
Associates of Applied Science, Accounting
CVS Caremark Corporation September 2012 - Present
Humana March 2011 - September 2012
Education
Grand Canyon University 2012 — 2014
Master of Science (M.S.), Health/Health Care Administration/Management
Grand Canyon University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), healthcare
glendale community college 2006 — 2009
Associate of Science (A.S.), Pharmacy
Humana 2010 - 2013
AAA June 2008 - April 2009
Skills
Sales, Customer Service, Listening to customers, Multi Tasking, Typing, Computer/Technical..., Microsoft Office
Education
Glendale Community College 2002 — 2004
Aflac October 2015 - Present
Humana July 2015 - October 2015
Legacy Advisor Network January 2014 - May 2015
Hometown Buffet July 2013 - April 2014
Metcalfe's Market March 2009 - May 2013
Waffle House July 2011 - January 2012
Skills
Customer Service, Customer Satisfaction, Microsoft Office, Time Management, Microsoft Word, Microsoft Excel, Written & Verbal..., Organizational..., Clerical Skills, Client Relations Skills, Sales, Life & Health Insurance...
Education
Globe University 2014 — 2016
Bachelor's Degree, Business Administration and Management, General, 3.66
Globe University-Madison West 2012 — 2013
Associate's Degree, Business Administration and Management, General, 3.67 Cumulative G.P.A
University of Wisconsin-Platteville 2009 — 2010
Business Admnistration
Atlas Machine and Supply, Inc April 2014 - Present
Southern Graphic Systems April 2013 - March 2014
Presbyterian Foundation September 2010 - March 2013
Humana June 2007 - September 2010
Churchill Downs July 2001 - June 2007
Skills
Organizational..., Employee Relations, Process Improvement, Team Building, Strategic Planning, Vendor Relations, Change Management, Microsoft Office, Problem Solving, Employee Benefits, Leadership, Management, Human Resources, Project Management, Performance Management, Leadership Development, Six Sigma, Program Management, Training, HRIS, Analytics, Vendor Management, PMP, Project Planning, Strategy, Analysis, SaaS, E-commerce, Call Centers, Talent Management, Business Process..., Recruiting, Business Analysis, Data Analysis, Team Leadership, Workforce Planning, Cross-functional Team..., Consulting, Employee Engagement, Succession Planning, Business Intelligence, Talent Acquisition, Onboarding, Contract Negotiation, Organizational..., Coaching, SharePoint, SDLC, Benefits Administration, Visio
Education
Gonzaga University 2005 — 2007
Master's degree, Organizational Leadership
Northwood University 2003 — 2005
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Sullivan University 1997 — 2003
Associate's degree, Business Administration, Management and Operations and Information Technology
Mountain Park First Baptist Church February 2012 - Present
IMB (International Mission Board) August 2008 - October 2010
Annistown Road Baptist Church February 2000 - July 2008
Sign A Rama January 1990 - January 2000
Northside Hospital September 1984 - November 1988
John Short and Associates June 1981 - June 1984
Kurt Salmon June 1979 - June 1981
Arthur Young and Company June 1977 - June 1978
Brook wood Hospital September 1974 - June 1977
Humana July 1972 - June 1974
Skills
Healthcare, Healthcare Management, Administration, Financial Management, Pastoral Care, Pastoral Counseling, Computer Science, Evangelism, Church Administration, Church Financial..., Christian Theology, Event Planning, Event Management
Education
New Orleans Baptist Theological Seminary 1996 — 2000
Master's Degree, MDiv
Georgia State University 1983 — 1985
Master of Business Administration (M.B.A.), Business Management
Georgia State University 1966 — 1971
Bachelor's Degree, BBA
Humana August 2014 - Present
Holy Invasion Ministries 2010 - Present
Skills
Insurance, Life Insurance, Fixed Annuities, Microsoft Excel, Team Building, Training, Sales, Project Management, Leadership
Education
Gold Coast School of Insurance 2014 — 2014
215 Health, Life and Annuity Florida License, Insurance
Global University 2010 — 2014
Certified minister, Theology/Theological Studies, Level 1
Distinctive Pathways July 2015 - Present
Humana December 2013 - October 2014
Skills
Managed Care, Healthcare, Crisis Intervention, Mental Health, Behavioral Health, Adolescents, Social Services, Case Management, Public Speaking, Mental Health Counseling
Education
Wales Counseling 2011 — 2013
LCSW Supervision
Grambling State University 2006 — 2008
Master of Social Work (M.S.W.), Social Work
Grambling State University 2006 — 2008
Master of Social Work (M.S.W.), Social Work
Grambling State University 1996 — 2000
Bachelor of Science (B.S.), Therapeutic Recreation/Recreational Therapy
Humana August 2015 - Present
Galt House Hotel & Suites February 2015 - June 2015
Ford Motor Company January 2012 - January 2014
Independent Contractor October 2010 - October 2011
Chrysler Financial October 2007 - February 2010
OnStar March 2007 - October 2007
JPMorgan Chase October 2003 - March 2006
The Detroit News May 1987 - November 2001
Skills
Training, Marketing, Research, Team Building, Microsoft Excel, Public Relations, Social Networking, Microsoft Office, Public Speaking, Process Improvement, Social Media, Customer Service, Strategic Planning, Event Planning, Magazines, Newspaper, Storytelling, Louisville SHRM, SHRM-Coach Credits, Strategic Human...
Education
Sullivan University 2013 — 2014
Master's degree, Human Resource Leadership, 3.67
Oakland Community College 2009 — 2011
Professional Paralegal, Paralegal/Law
Grand Valley State University 1979 — 1984
Bachelor of Science, Journalism
Humana 2014 - Present
Garden Terrace Lifecare Centers of America November 2013 - March 2014
lifecare centers of america October 2006 - October 2012
Skills
Nursing Management, Nursing Care, Skilled Nursing, Case Managment, Career Management, Mental Health, Agency Nursing, Float Nurse, Home Health Agencies, practical nursing, LPN
Education
Green River Community College
Associate of Science (A.S.), Nursing LPN
Towers Watson August 2013 - Present
Humana July 2006 - March 2013
Borders November 2003 - January 2006
UnitedHealthcare August 2001 - June 2002
Skills
Proficient computer..., Invoicing, Accounting, Auditing, Time Management, Customer Service, Employee Benefits, Databases, Accounts Receivable, Account Reconciliation, Accounts Payable, General Ledger, Financial Reporting
Education
Georgia State University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Accounting, Senior
Georgia State University 2000 — 2005
Bachelor of Fine Arts (B.F.A.), Drawing/Painting
McKesson June 2014 - Present
Community Healthcare System June 2013 - June 2014
Baxter International Inc. August 2012 - June 2013
John H. Stroger, Jr. Hospital of Cook County January 2012 - October 2012
Fresenius Kabi/ APP Pharmacuticals November 2011 - March 2012
Grady Health System December 2007 - August 2008
John H. Stroger, Jr. Hospital of Cook County January 1998 - October 2007
Humana January 1997 - January 1998
Skills
Healthcare Management, Health, Hospitals, Research, Policy, Quality Management, Data Entry, Statistics, Healthcare, EMR, Strategic Planning, Mentoring, Auditing, Excel, Microsoft Office, EHR, Outlook, Compliance, Customer Service, PowerPoint, Customer Relations, Healthcare IT, Word, HIPAA, Process Improvement, Supervisory Skills, Managed Care, Performance Improvement, Problem Solving, Event Planning, Medicare, Public Health, Healthcare Information..., Microsoft Excel, Medicaid, Microsoft Word, Team Building, Public Speaking, Data Analysis, Leadership Development, Healthcare Industry, Leadership, Training, Clinical Research, Software Documentation, Pharmacy, Epic Systems, Healthcare Consulting, Ambulatory, Patient Safety
Education
Governors State University 2009 — 2012
Master of Health Administration, Master of Psychology expected in 2012
Governors State University 2007 — 2009
Bachelor, Organizational Psychology, 2009
Humana March 2012 - August 2014
Skills
Process Improvement, Data Analysis, Lean Six Sigma, Training, Health Insurance, T-SQL, C#, Microsoft Excel, Design-Build..., Leadership, OOP concepts of..., Leadership Development, LINQ statements &..., Public Speaking, Healthcare, Team Building, Access, Microsoft Office, Analysis, Teamwork
Education
University of Louisville 2013 — 2016
Bachelor of Science Business Administration, Accounting, 3.4
Georgia State University
University of Louisville
University of Louisville
Humana June 2010 - Present
Humana January 2008 - May 2010
Jostens November 2003 - September 2007
Skills
Health Insurance, Term Life Insurance, Leadership, Disability Insurance, Long-term Care, Public Speaking, Health Savings Accounts, Life Insurance, Insurance, Whole Life, Sales, Microsoft Office, Event Planning, Deadline Oriented, Direct Mail Campaigns, Strategic Marketing, Budget Management
Education
Grand Valley State University 2000 — 2002
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Miami University 1998 — 2000
Communication and Media Studies
Accu-Tech Corporation July 2008 - Present
Humana March 2004 - June 2008
Skills
Financial Analysis, Financial Reporting, Telecommunications, Financial Accounting, Process Improvement, GAAP, Accounts Receivable, Business Analysis, Budgets, Project Management, Account Management, Management, Accounting, Forecasting
Education
Georgia State University - J. Mack Robinson College of Business
uTest 2014 - Present
Humana November 2013 - Present
Trinity Apothecary July 2012 - November 2013
Target Corporation 2011 - December 2012
Skills
Pharmacy, Quality Assurance, Computers, Microsoft Office, Cashiering, Community Pharmacy, Retail, Pharmacy Automation, Loss Prevention, Data Entry, Store Management, Customer Service, Inventory Management, Merchandising
Education
Remington College-Dallas Campus 2012 — 2013
Pharmacy Technician
Grambling State University 2008 — 2011
Associate's Degree, Business Administration, Management and Operations
Humana April 2000 - Present
Facilities Management Systems, Inc. December 2011 - December 2013
Skills
Active Directory, Windows Server, VMware, Citrix, Microsoft Exchange, System Administration, Networking, Windows, Hardware, DHCP, VMware ESX, Servers, Cisco Technologies, Troubleshooting, Software Documentation, XP, SharePoint, Security, Computer Hardware, Help Desk Support, System Deployment, SCCM, Antivirus, Access, Lotus Notes, Group Policy, Call Centers, Vendor Management, IT Service Management, VoIP, Integration, VPN, Blackberry Enterprise..., Visio, Technical Support, DNS, Software Installation, WSUS, Laptops, IT Operations, BMC Remedy, Windows 7, Remote Desktop, Microsoft Certified..., A+ Certified, Hyper-V, LAN-WAN, Cisco IOS, Symantec Endpoint..., Server Administration
Education
Golden West College 1997 — 1998
WellCare Health Plans March 2014 - Present
Humana June 2007 - December 2012
Bank of America October 2006 - April 2007
Bank of America January 2006 - September 2006
Bank of America October 2004 - December 2005
Lash Group April 2003 - September 2004
Skills
Project Management, Process Improvement, Program Management, Business Strategy, Six Sigma, Business Process..., Vendor Management, Cross-functional Team..., PMO Services, Budgets, Vendor Relationships, PMO, Logistics Management, Expense Budget..., Public Speaking
Education
Georgia State University - J. Mack Robinson College of Business
Master of Business Administration (MBA), Leadership & Organizational Management and Entrepreneurship
Queens University of Charlotte
Bachelor of Arts (B.A.), Corporate Communications
Cincinnati GNO October 2009 - Present
Masters Pharmaceutical Inc July 2013 - October 2013
Humana October 2012 - April 2013
Greater Miami Valley YMCA April 2012 - October 2012
Express Scripts September 2010 - May 2012
Health Alliance January 2007 - November 2009
MedCorp EMS May 2003 - April 2005
Skills
EMR, Prior Authorization, Phlebotomy, Medical Assisting, Vital Signs, Process Scheduler, Pharmacy Automation, Medical Terminology, Healthcare, Diabetes, Pediatrics
Education
Brown Mackie College Cincinnati 2005 — 2007
Associate Degree in Applied Science, Medical Assisting
Great Oaks Institute of Technology and Career Development 2002 — 2002
Certification, Emergency Medical Technician Basic
Humana September 2011 - Present
PharMerica April 2005 - July 2011
PharMerica April 2001 - April 2005
Skills
Long-term Care, Pharmacists, Pharmacy, Managed Care, Healthcare, Pharmacy Benefit..., Medicare Part D, Pharmacy Automation, Clinical Research, Diabetes, Informatics, Medicaid, Healthcare Consulting, Healthcare Information..., Medicare, Clinical Trials, Disease Management, HIPAA, Healthcare Management, Cardiology, Utilization Management, Pharmacoeconomics, Healthcare Industry, Patient Safety, Oncology, Physicians, Health Economics, Outcomes Research, Health Policy
Education
Georgia Southern University
BS, Biology
Mercer University
BS, Pharmacy
Humana February 2012 - Present
Amerigroup Corporation August 2011 - February 2012
LaVie Adminstrative Services January 2009 - August 2011
Veterans Medical Administration Center October 2007 - January 2009
RnNetwork February 2007 - October 2007
Veterans Medical Administration Center September 2006 - February 2007
Veterans Medical Administration Center April 2004 - August 2006
Coquina Key Health and Rehabilitation January 2003 - April 2004
Tampa General Hospital May 2002 - April 2004
Skills
Amerigroup Real..., Tampa, Supervisor NCC, Infection Control, Oncology, Case Management, Nurses, Healthcare Management, Nursing, Medicaid, Medical/Surgical, Healthcare, Customer Service, Managed Care
Education
Grand Canyon University 2011 — 2012
BSN, Nursing
South University 2010 — 2011
BSN, Professional Nursing
St. Petersburg College 1999 — 2002
ASN, Nursing
NextEra Energy September 2009 - Present
Columbia College August 2007 - Present
Winn Dixie Stores May 2006 - July 2009
BlueCross/BlueShield of Florida April 2001 - May 2006
Nemours Children Clinic November 1999 - November 2000
Humana August 1989 - November 1999
322nd Quarter Master Detachment July 1990 - July 1998
Skills
Conflict Resolution, Management, Organizational Design, Relationship Management, Human Resource..., Incentive Programs, Performance Management, Employee Relations, Leadership Development, Organizational..., Training, Human Resources, Benchmarking, Compensation Strategies, Deferred Compensation, Leadership, Program Management, Strategy, Policy, Organizational..., Analysis, Labor Relations, Compensation & Benefit, Employee Benefits, Talent Management, Onboarding, Workforce Planning, Succession Planning, Employee Engagement, Personnel Management
Education
Nova Southeastern University
Doctorate - Organizational Leadership, Abraham S. Fischler School of Ed. - Human Resource Development, Conflict Resolution, and Diversity
Webster University
MA, Human Resources
Southern Illinois University, Carbondale
BS, Workforce Education
Georgia Southern University 1984 — 1989
BBA, Finance
Mitchell-Baker High School
High School Diploma, College Prep
North Highland February 2015 - Present
Delta Air Lines June 2014 - August 2014
Georgia Institute of Technology May 2013 - August 2013
Humana February 2011 - November 2011
Humana August 2008 - February 2011
Humana February 2007 - August 2008
Skills
Process Improvement, Accounting, Process Engineering, Health Insurance, Data Analysis, Cross-functional Team..., Risk Management, Internal Audit, Sarbanes-Oxley, Auditing, Sarbanes-Oxley Act, Leadership, Insurance, Business Process, Business Process..., Enterprise Risk..., Project Management, Management, Risk Assessment, Finance, Financial Analysis, Business Strategy, Analysis, Financial Risk, Financial Modeling
Education
Georgia Institute of Technology 2013 — 2015
Master of Business Administration (MBA)
University of Kentucky 2002 — 2006
Bachelor of Business Administration (BBA), Finance
Humana October 2013 - Present
Advocate Health Care September 2012 - October 2013
Arrowhead home health November 2011 - December 2012
Supplemental June 2010 - December 2011
Nexus home health April 2009 - May 2011
Alden Management October 2004 - January 2011
Skills
ADON, Unit Manager, Home Care, Behavioral Health, Nursing, Telemetry, Medical/Surgical, Acute Care, Emergency Nursing, Emergency Room, Disease Management, Cpr Certified, Patient Advocacy, Patient Safety, Medication..., Inpatient, BLS, Healthcare Management, Registered Nurses, IV, Patient Education, ACLS, Wound Care, Quality Improvement, Elder Care, Utilization Management, Critical Care, HIPAA, Medicare, Medicaid, Rehabilitation
Education
Kaplan University 2015 — 2017
FNP, Nursing
Governors State University 2009 — 2011
BSN, Nursing
Mapi Group 2014 - Present
IMS Health 2011 - 2014
IMS Health 2009 - 2011
IMS Health 2007 - 2009
UnitedHealth Group (OptumInsight) 2006 - 2007
WellPoint (HealthCore) 2004 - 2006
Humana 2003 - 2004
Skills
Health Economics, Outcomes Research, Market Access, Managed Care, Comparative..., Pharmacoeconomics, Pharmaceutical Industry, HTA, Oncology, Health Policy, Diabetes, Healthcare, Biotechnology, Epidemiology, Health Services Research, Evidence-based Medicine, Biostatistics, Pharmaceutics, Informatics, HEOR, Pharmacovigilance, Pharmacy, Regulatory Affairs, Vaccines, Pharmacology, Pharmacists, Public Health, Therapeutic Areas, Pharmacoepidemiology, Patient Reported..., Medical Writing, Patient Outcomes, Clinical Development
Education
Goldey Beacom College
MBA, Marketing Management, summa cum laude
Goldey Beacom College
Master of Management, summa cum laude
Purdue University
MS, Pharmacy Administration
University of Pune
BS, Pharmacy
Humana February 2014 - Present
Humana September 2010 - January 2014
Humana July 2009 - August 2010
Health Net July 2005 - June 2009
Health Net December 1999 - June 2005
Blue Cross Blue Shield of Arizona January 1998 - December 1999
Skills
Healthcare, Team Leadership, Wellness, Public Speaking, Community Outreach, Communication, Strategic Partnerships, Strategic Planning, Collaborative Problem..., Medicare, Group Insurance, Individual Health..., Health Insurance, Managed Care
Education
University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Grand Canyon University 1992 — 1994
Bachelor of Arts (B.A.), English Language and Literature/Letters
Illinois State University 1990 — 1991
n/a, English Language and Literature/Letters
Yavapai College 1989 — 1990
Associate of Arts (AA), English Language and Literature/Letters, 4.0
Anthem October 2014 - Present
Remington Retirement Specialists 2013 - October 2014
UnitedHealth Group September 2011 - September 2013
UnitedHealthcare 2008 - 2011
Humana January 2006 - January 2008
Independent Insurance Agent 2001 - 2006
State of Vermont January 1998 - February 2000
Skills
Medicare, Medicare Supplements, Insurance, Long Term Care, Medicare Part D, Medicare Advantage, Long-term Care, Sales, Health Policy, Health Insurance, Disability Insurance, Whole Life, Retirement Planning, Sales Operations, Recruiting, Brokers, Term Life Insurance, Life Insurance, IRAs, Management, Life & Health Insurance..., Retirement, Insurance Brokerage, Medicaid, Provider Relations, Critical Illness, Fixed Annuities, Universal Life, Licensed Life & Health..., Health Savings Accounts, HMO, Claim, Managed Care, Employee Benefits, Healthcare Industry, Network Development, Underwriting, PPO, Sales Presentations, Healthcare Consulting, Sales Process, Healthcare, Cold Calling, Onboarding, Healthcare Management, Selling, Entrepreneurship, Sales Management, Leadership, Training
Education
Goddard College 1985 — 1990
BA, Anthropology
Vermont college 1984 — 1987
MA, Psychology
Abundant Love Christian Child Developement Center March 2015 - Present
Humana July 2014 - January 2015
ECS April 2014 - July 2014
United States Air Force December 1988 - March 2010
Skills
Project Management, Operations Management, Process Improvement, Team Building, Logistics, Leadership, Training, Project Planning, Strategic Planning, MS Project, Program Management, Management, Customer Service, Team Leadership, Quality Assurance, Analysis, Supply Chain Management, Procurement, PowerPoint, Microsoft Office, Social Media, Continuous Improvement, Vendor Management, Resource Management, Risk Management, Team Management, Process Scheduler, Business Process..., Business Development, Contract Management, Performance Management, Government, Inventory Management, Customer Satisfaction, Access, Photography, Microsoft Excel, Microsoft Word, Negotiation, Project Coordination, Teamwork, Outsourcing, Business Planning, Time Management, Project Delivery, Human Resources, Forecasting, Data Analysis, Individual Health..., Pastoral Counseling
Education
DeVry University's Keller Graduate School of Management-Arizona 2014 — 2016
Master of Science (MS), Business Administration and Management
PMI Boot Camp 2013 — 2013
PMP (Testing), Project Management
Project Management Course Professional Introductory Course 2013 — 2013
PMP, Project Management, Completed
DeVry University 2010 — 2013
Bachelor of Science, Business Administration; Project Management
Georgia Military College-Valdosta Campus 1994 — 1995
General Studies
Prevea Health February 2013 - Present
JoJos Diner May 2009 - February 2013
JBS Packerland January 2008 - February 2009
Humana June 1984 - September 2007
Skills
Data Entry, HIPAA, Medical Terminology, Customer Service, Critical Thinking, Healthcare, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, Time Management, Resume Writing, Research, Cpr Certified, Outlook
Education
Globe University-Green Bay 2010 — 2012
Associates degree, Medical Assistant, 4.0
Seymour High School 1978 — 1980
Diploma, General Studies, 3.5 GPA
Freedom High School 1976 — 1978
General Studies, 3.5 GPA
Humana November 2012 - Present
NCR Corporation December 2011 - November 2012
NCR Corporation November 2009 - December 2011
The Network August 2007 - February 2009
Wabash 2006 - 2007
AT&T 2004 - 2006
AT&T 2001 - 2004
AT&T 2000 - 2002
Skills
Leadership, Salesforce.com, Management, Process Improvement, Business Analysis, Sales Operations, Strategy, Business Process..., Analysis, CRM, Team Building, Strategic Planning, Program Management, Sales, Project Management, Customer Service, Six Sigma, Contract Negotiation, Cross-functional Team..., Change Management, Quality Management, Business Process, Customer Satisfaction, Solution Selling, Operations Management, Telecommunications, Data Analysis, Forecasting, Healthcare, Marketing Strategy, Management Consulting, Call Centers, Enterprise Software, Research, Quality Assurance, Negotiation, Life Cycle Planning, Consultants, Organization, Six Sigma Certification, Sales Support, Customer Relations, RFP, Contract Negotiations, Business Management, Lean Six Sigma, Healthcare Management, Health Plan Operations
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2011
MBA and MHA, Business & Health Administration
Oglethorpe University
Bachelor's, Communication
Old Dominion University
Old Dominion University
Old Dominion University
Amedisys Home Health & Hospice January 2015 - Present
Humana May 2014 - April 2015
Atlanta Research, Education, & Foundation October 2009 - January 2015
Medside Healthcare May 2011 - May 2014
Social Empowerment Center February 2008 - July 2008
Gwinnett County DFACS June 2006 - June 2007
Skills
Social Services, Mental Health Counseling, Case Managment, Crisis Intervention, Medical Social Work, Mental Health, Adolescents, Program Development, Elder Care, Child Welfare, Counseling Psychology, School Social Work, Non-profits, LMSW- Licensed Master..., Public Speaking
Education
The University of Georgia 2007 — 2010
MSW, Social Work
Georgia State University 2004 — 2006
BSW, Social Work
Humana July 2014 - Present
Humana January 2013 - July 2014
Humana May 2011 - January 2013
Grand Valley State University August 2008 - December 2010
Saint Mary's Health Care June 2010 - August 2010
Performance Chiropractic & Sports Medicine May 2009 - August 2009
Skills
PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Public Speaking, Event Planning, Conflict Resolution, Social Media, Process Improvement, Research, Microsoft Office, Management, Leadership, Quality Assurance, Project Management, Sales, Training, Team Leadership, Time Management
Education
Universidad de Guadalajara 2010 — 2010
Spanish
Grand Valley State University 2007 — 2010
B.A., Health Communication, Advertising & Public Relations, Spanish
Rosary High School 2004 — 2007
Wells Fargo December 2014 - Present
Mozilla Corporation February 2011 - October 2014
Humana October 2006 - February 2011
Microsoft July 2000 - October 2006
Microsoft July 2000 - October 2006
Microsoft July 2000 - October 2006
Eller College of Management, University of Arizon August 1999 - June 2000
IBM May 1999 - August 1999
Center for the Management of Information October 1997 - May 1999
Skills
Computer Security, CISSP, Program Management, SDLC, Leadership Development, Team Building, Information Technology, Open Source Software, Agile Methodologies, Information Security..., Process Improvement, Leadership, Information Security, Integration, Enterprise Architecture, Network Security, Software Development, Strategy, Business Intelligence, Risk Management, Enterprise Software, Networking, Management, Project Management, Security, Cloud Computing, Troubleshooting, Operating Systems
Education
University of Arizona, Eller College of Management 1997 — 2000
MS, Manangement Information Systems (MIS)
University of Arizona 1992 — 1997
BS, Microbiology
Glendale Community College 1991 — 1992
Loyola 1987 — 1991
United Health Group March 2012 - Present
Humana September 2010 - February 2012
University of Phoenix October 2000 - September 2009
Skills
Healthcare, Case Managment, Medicaid, Medicare, Utilization Management, Healthcare Management, Managed Care, Disease Management, HIPAA, Hospitals, Nursing, Healthcare Information..., Customer Retention, Resume Writing
Education
Grand Canyon University 2010 — 2012
Master's degree, MBA
University of Phoenix 2001 — 2005
Bachelor's degree, Marketing/Marketing Management, General
MedAssets June 2012 - Present
UnitedHealthcare StudentResources April 2007 - June 2012
UnitedHealthcare StudentResources August 2004 - April 2007
ppoNEXT October 2001 - June 2004
Texas Health Choice August 2001 - October 2001
Heritage Southwest Medical Group March 2001 - July 2001
Humana October 2000 - March 2001
Humana August 1999 - October 2000
Skills
Provider Relations, Network Development, Program Management, Quality Assurance, Testing, Training, Health Insurance, Healthcare, Account Management, HIPAA, Hospitals, Managed Care, User Acceptance Testing, User Stories, Use Case Analysis, Agile Project Management, Agile Methodologies, Scrum, Requirements Gathering, Technical Writing, System Testing, Call Centers, Business Process, Business Requirements, SDLC, Systems Analysis, Healthcare Information..., Waterfall, Data Analysis, Cross-functional Team..., Medical Billing, Business Process...
Education
Grambling State University 1990 — 1995
BS, Computer Science (Application)
Aon January 2014 - Present
Berends Hendricks Stuit Insurance Agency October 2011 - December 2013
Spartan Stores June 2011 - October 2011
Humana July 2008 - May 2011
Humana October 2007 - June 2008
Varnum, Riddering, Schmidt & Howlett April 2006 - January 2007
ADAC Automotive, Inc October 2001 - November 2005
ADAC Automotive December 1998 - September 2001
Skills
Strategic Planning, Budgets, Collateral, Market Penetration, Market Research, Project Planning, Analysis, Marketing, Event Planning, Advertising, Social Media, Public Speaking, Healthcare, Health Care Reform, Insurance, Health Insurance, Trade Shows, Contract Negotiation, Sales, Marketing Strategy, Employee Benefits
Education
Grand Valley State University
Bachelor of Science, Public Relations and Advertising
Grand Rapids Community College
Associate of Arts, Liberal Arts and Sciences/Liberal Studies
Health Care Service Corporation September 2015 - Present
Triple-S Advantage July 2013 - August 2015
Humana May 2012 - June 2013
Medical Card System, Inc. April 2009 - May 2012
Medical Card System, Inc. October 2006 - April 2009
Watson Wyatt August 2004 - August 2006
The Segal Company April 1996 - July 2004
Northern Trust Retirement Consulting February 1994 - April 1996
Education
Georgia State University - J. Mack Robinson College of Business 1992 — 1996
M.A.S.
University of Florida 1987 — 1991
BS
Roosevelt-Wilson High School 1984 — 1987
ARIZONA PRIORITY CARE September 2015 - Present
Health Temp March 2015 - September 2015
Humana August 2014 - March 2015
UnitedHealth Group February 2013 - May 2014
Banner Health November 2010 - November 2013
Health Temp February 2012 - February 2013
Mountain Vista Medical Center January 2010 - January 2011
Aetna December 2007 - January 2010
Phoenix St Luke’s Medical Center June 2005 - March 2007
Select Specialty Hospital January 2004 - January 2005
Skills
Customer Service, Healthcare, Healthcare Management, Managed Care, Hospitals, Medicare, HIPAA, Disease Management, Healthcare Information..., Medicaid, Utilization Management, Nursing
Education
Grand Canyon University
Master’s Degree, Leadership
University of Phoenix
Bachelor of Science, Management
San Antonio College
Associate Degree, Nursing
USI Insurance Services August 2015 - Present
Humana September 2010 - June 2015
Humana January 2008 - September 2010
Monterey Homes April 2007 - November 2007
Pennsylvania Life Insurance Company May 2005 - February 2007
Skills
Sales, Marketing, Management, Budgets, Medicare, Invoicing, Leadership, Project Management, Team Building, Insurance, Healthcare, Health Insurance, Employee Benefits, Customer Service, Managed Care, Strategic Planning
Education
Saint Joseph's University 2013 — 2015
Master of Science (MS), Health Administration
Grand Canyon University
Bachelor of Arts, English Literature
Humana July 2007 - Present
Susan G Komen for the Cure - West MI affiliate March 2011 - March 2014
Humana July 2005 - July 2007
Skills
Healthcare, Marketing Strategy, Team Building, Insurance, Event Planning, Long Term Care, Account Management, Medicare, Sales, Employee Benefits, Health Insurance, Brokers, Strategic Planning, Management, Event Management, Marketing, Underwriting, Time Management, Recruiting, New Business Development, Managed Care, Critical Illness, Customer Retention, Selling, Life Insurance, Medicare Part D, Medicaid, Coaching, Sales Management, HMO, Process Improvement, Sales Presentations, Disability Insurance, Leadership, Customer Satisfaction, Training, Provider Relations, Term Life Insurance, Fixed Annuities, Health Policy, Health Savings Accounts, PPO, Network Development, Workers Compensation, Self-funded, Whole Life, Benefits Administration, Commercial Insurance, Group Medical, Long-term Care
Education
Grand Valley State University
Pyschology
Northern Michigan University
Pyschology
Northview Elementary School August 2015 - Present
Howards Grove Children's Center July 2015 - August 2015
Campus View Child Care Center August 2013 - June 2015
Bloomington High School South (BHSS) August 2014 - May 2015
Cloverdale Middle School January 2014 - April 2014
Fieldwork Quantwork June 2013 - August 2013
Humana January 2013 - May 2013
Bemis Conference and Catering, St. Norbert College September 2008 - May 2013
St. Norbert College Academic Support Services January 2010 - May 2012
Skills
PowerPoint, Psychology, Time Management, Microsoft Office, Critical Thinking, Customer Service, Microsoft Word, Microsoft Excel, Tutoring, Windows, Mac OS X, Organization, Listening to customers, Easily Adaptable, Tolerance, OS X, Social Networking, Teamwork, Social Media, Event Planning
Education
IU Bloomington 2013 — 2015
Master's Degree, Counseling and Counselor Education (School Counseling), GPA 3.95/4.0
St. Norbert College 2008 — 2012
Bachelor's degree, Psychology, GPA 3.11/4.0
Goldsmiths, University of London 2011 — 2011
Bachelor's degree, Psychology
Advocate Health Care LLC August 2012 - Present
Warner Chilcott April 2012 - August 2012
Humana August 2010 - May 2012
Skills
Managed Care, Healthcare, Health Insurance, Sales, Insurance, Medicare, Customer Service, Healthcare Information..., Selling, Training, Recruiting, Leadership, Employee Benefits, Customer Retention, Cold Calling
Education
Grand Valley State University 2003 — 2007
Bachelor's degree, Biomedical Sciences, General
Humana July 2010 - Present
Humana August 2008 - July 2010
Green Ribbon Health November 2006 - August 2008
Medical Surgical Positions in California February 2004 - June 2005
Maxim Healthcare Services April 2000 - May 2002
Skills
Healthcare, Wellness, Healthcare Management, Nutrition, Hospitals, Treatment, Health Education, Nursing, Case Managment, Home Care, Coaching, Health Promotion, Mental Health, Public Speaking, Medicaid, Case Management
Education
Grand Canyon University 2014 — 2015
Bachelor of Science, Nursing (BSN), Informatics
Grand Canyon University 2012 — 2014
Master of Science (MS), Industrial and Organizational Psychology
Southeastern University 2009 — 2012
Bachelor of Science (BS), Human Services, General
Hillsborough Community College 1992 — 1995
ADN Associate's degree, Registered Nursing/Registered Nurse
Club Horizon July 2014 - Present
ACI Support Specialists Inc. July 2014 - Present
Southeastern Healthcare February 2012 - May 2014
Humana 2012 - 2012
The University of North Carolina at Pembroke 2010 - 2011
Skills
Group Therapy, Psychology, Crisis Intervention, Mental Health, Psychosocial..., American Sign Language, Community Outreach, Customer Service, Public Speaking, Event Planning, Program Development, Nonprofits, Research, Adolescents, Microsoft Office, Mental Health Counseling, Social Media, Microsoft Word
Education
Grand Canyon University 2014 — 2016
Masters in Addiction Counseling, Addiction Counseling
The University of Phoenix 2013 — 2015
Master's Degree, Psychology
The University of North Carolina at Pembroke 2007 — 2011
Bachelor's Degree, Sociology and Psychology
Humana August 2014 - Present
HealthSouth March 2012 - July 2014
Our Family Services November 2010 - March 2012
Hope Church August 2008 - February 2010
Bay Area Christian School July 2009 - December 2009
Catalina Foothills Church May 2003 - May 2008
Skills
Hospitals, Nursing, Healthcare Information..., Healthcare, Healthcare Management, Medicare, EMR, Strategic Planning, Analysis, Management, Leadership, Strategy, Training, Team Building
Education
University of Arizona 2003 — 2008
Bachelor's Degree
Grand Canyon University 2011 — 2013
Master of Business Administration (M.B.A.)
Pima Community College 2009 — 2010
Teaching Certification
The Spellicy Group April 2011 - May 2015
NAID March 2009 - September 2010
Humana January 2004 - January 2008
Humana January 2003 - December 2003
Humana January 1993 - January 2003
Skills
Marketing, Customer Service, Research, Sales, Microsoft Office, Microsoft Word, PowerPoint, Training, Leadership, Account Management, Market Research, Health Insurance
Education
Glendale Community College
Business Administration
Phoenix Community College
Public Speaking
HomeSmart May 2015 - Present
Humana June 2011 - Present
Walgreens January 2003 - June 2011
Skills
Lean Management, Certified Green Belt, Certified Lean Leader, Lean Thinking, Team Leadership, Leadership Development, Pharmaceutical Industry, Pharmacy Technicians, Pharmacy, Pharmacy Benefit..., Six Sigma, Healthcare, Process Improvement, HIPAA, Healthcare Management, Healthcare Industry, Data Entry, Microsoft Excel, Team Building, Time Management, Leadership, Medication Therapy..., Health Insurance
Education
Glendale Community College 2013 — 2015
Humana October 2006 - Present
Skills
Health Insurance, Data Entry, Medicare, Insurance, Call Centers, Employee Benefits, HIPAA, Customer Service, Access, Outlook, Process Improvement, Customer Satisfaction, Healthcare, Team Building, Microsoft Excel, Strategic Planning, Project Management, Coaching, Leadership
Education
Glendale Community College 2001 — 2003
Associate's degree, Photography
Westview High School 1996 — 2000
Diploma
Land of Lincoln Health April 2015 - Present
Land of Lincoln Health November 2013 - Present
MultiPlan July 2008 - November 2013
Viant July 2008 - September 2010
Viant July 2008 - March 2009
Humana 2005 - 2008
United Health Care 1999 - 2005
Skills
Access, Account Management, Ambulatory, Business Analysis, Claim, Competitive Analysis, Contract Management, Contract Negotiation, Credentialing, Cross-functional Team..., Customer Service, Data Analysis, EHR, EMR, Employee Benefits, HIPAA, HMO, Health Insurance, Health Policy, Healthcare, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Hospitals, Insurance, Leadership, Managed Care, Management, Medicaid, Medical Billing, Medical Coding, Medicare, Medicare Part D, Microsoft Office, Negotiation, Network Development, Networking, PPO, Pharmacy Benefit..., Physician Relations, Physicians, Process Improvement, Program Management, Provider Relations, Quality Improvement, Recruiting, Revenue Cycle, Sales Operations, Strategic Planning
Education
Governors State University 1999 — 2001
Master's degree, Health/Health Care Administration/Management
Hampton University 1984 — 1988
Bachelor's degree, Biology, General
Humana June 2014 - Present
Governors State University January 2014 - Present
Humana January 2014 - May 2014
Advocate Christ Medical Center June 2010 - December 2012
Advocate Health Care June 2004 - June 2010
Advocate Health Care May 1988 - June 2004
Advocate Health Care July 1983 - May 1988
Skills
Software Documentation, Healthcare, EMR, Leadership, Process Improvement, Change Management, Team Building, EHR, Hospitals, Healthcare Information..., HIPAA, Customer Service, System Administration, Project Management, Training, Employee Relations, Clinical Research
Education
Governors State University 2014 — 2017
Nursing, Family Practice Nurse/Nursing
University of Illinois at Chicago 2003 — 2010
Master's degree, Nursing/Healthcare Administration
Lewis University 1999 — 2003
Bachelor's degree, Nursing., graduated high honors
Evangelical school of nursing 1980 — 1983
Diploma, Registered Nursing/Registered Nurse
Humana January 2014 - Present
Good Shepherd Funeral Home June 2003 - August 2013
Life Changing Solutions August 2010 - February 2012
Skills
Case Management, Community Outreach, Social Services, Family Services, Nonprofits, Grief Counseling, Fundraising, Psychotherapy, Program Development, Public Speaking, Volunteer Management, Mental Health, Compassion, Event Planning, Grant Writing
Education
Grambling State University 2005 — 2007
Master's degree, Social Work
Southern University and Agricultural and Mechanical College at Baton Rouge 1999 — 2004
Bachelor's degree, Social Work
Humana August 2014 - Present
Birkman Consulting November 2007 - Present
Muhlenberg Community Hospital February 2014 - August 2014
IMB March 2003 - July 2013
Deyta, Inc. March 1997 - February 2003
Skills
Process Improvement, Change Management, Team Building, Problem Solving, Customer Relations, Leadership Development, Executive Coaching, Relationship Cultivation, Cross-functional Team..., Customer Service, Business Analysis, Budget Management, Recruiting, Budgets, Management, Training
Education
Georgia State University - J. Mack Robinson College of Business 1979 — 1981
BBA, Information Systems
The Southern Baptist Theological Seminary
Ph.d. candidate, Church & Society
The Southern Baptist Theological Seminary 1994 — 1997
MDiv, Theology
Humana June 2012 - Present
Shaw Hankins March 2009 - June 2012
Coventry Health Care, an Aetna Company February 2006 - March 2009
Skills
Health Insurance, Insurance, Life Insurance, Brokers, Employee Benefits, Disability Insurance, Account Management, Sales, Health Savings Accounts, Term Life Insurance, Medicare, Long-term Care, Claim
Education
Georgia State University 1998 — 1999
Bachelor of Science (B.S.), Mathematics
University of Georgia 1995 — 1998
Humana August 2014 - Present
Concentra August 2011 - August 2014
Humana April 2008 - August 2011
Georgia Institute of Technology January 2004 - April 2008
Skills
Strategic Planning, Data Analysis, Project Management, Public Speaking, Microsoft Excel, Organizational Design, Change Management, Research, Employee Relations, Human Capital, Customer Service, Talent Management, Organizational..., Human Resources, Leadership Development, Onboarding, Performance Management, Leadership, Process Improvement, Training
Education
Georgia State University 2004 — 2006
Master's degree, Educational Leadership and Administration, General
Georgia Institute of Technology 1999 — 2003
Bachelor's degree, International Business
Univita Health Inc February 2014 - Present
Univita Health Inc February 2013 - February 2014
Therapy Review Systems October 2010 - October 2012
Sheridan Healthcorp 2005 - 2008
Neighborhood Health Partnership 2001 - 2004
Blue Cross Blue Shield of Florida 1999 - 2001
University of Miami Medical Group/UM Care 1996 - 2000
Humana 1990 - 1996
Humana 1986 - 1988
Skills
Healthcare, Hospitals, Strategic Planning, Network Development, Public Speaking, HIPAA, Credentialing, Customer Service, Team Building, Practice Management, Provider Relations, Health Policy, Managed Care, Medicare, Medicaid, Healthcare Management, Physicians, Healthcare Information..., Healthcare Consulting, Healthcare Industry, Training
Education
University of Miami - School of Business 1999 — 2001
MBA, Health Care Administration
Georgia Southern University 1986 — 1990
BS, Biology
The Consult Inc. November 2013 - Present
Mercy Health Partners April 2013 - May 2013
Stone Financial March 2009 - January 2010
KinderCare May 2005 - December 2006
CompBenefits January 2004 - February 2006
Humana May 2004 - March 2005
Evanston Northwestern Hospital January 1999 - January 2000
Evanston Northwestern Hospital January 1995 - January 1996
Skills
Data Entry, Medical Terminology, Healthcare, Customer Service, Microsoft Office, Medicare, PowerPoint, Insurance, Training, HIPAA, Telephone Skills, Cpr Certified, Medical Billing, ICD-9, Microsoft Word, Microsoft Excel, Medical Coding
Education
Great Oaks Institute of Technology and Career Development 2012 — 2013
Medical Office Assistant/Specialist
Humana July 2012 - February 2014
Humana November 2003 - July 2012
Humana May 2002 - November 2003
Skills
Customer Service, Employee Benefits, Managed Care, Microsoft Excel, Process Improvement, Business Analysis, Healthcare, Forecasting, Microsoft Office, Health Insurance, Visio, Recruiting, Team Building, Coaching, Project Management, Leadership, Management, Public Speaking, Call Centers, Training, Strategic Planning
Education
Georgia State University 2007 — 2014
Bachelor's degree, Public Policy - Nonprofit Leadership
Suda Butler High School in Louisville, KY 1986 — 1989
SHPS/ADP October 2009 - October 2014
Tek Systems October 2009 - June 2010
Yum Brands June 2006 - March 2009
Humana Inc. August 1999 - June 2006
Computer Horizons January 1995 - January 2000
AEGON February 1993 - January 1995
Keane 1991 - 1993
Humana January 1990 - June 1991
Ei Dupont De Nemours & Company September 1983 - January 1990
Skills
Databases, Requirements Analysis, Data Warehousing, Visio, Erwin, SQL, Technical Documentation, Delivering Technical..., Technical Writing, Data Warehouse..., Data Analysis, Data Architecture, IT Operations, Quality Assurance, Programming, writing training..., Experienced Business..., Strategic Planning, Problem Solving, Rational Rose..., Microsoft Office, oracle, DB2, End User Support, Help Desk, Oracle, Management, Program Management, Business Analysis, Security, Analysis, Business Process
Education
University of Delaware 1984 — 1989
Computer Science, English
Goldey-Beacom College 1983 — 1984
Business Admin
Jefferson Community College 1978 — 1982
Business Admin
Colonial Life June 2014 - Present
Humana November 2009 - June 2014
MetLife April 2008 - August 2009
Unum April 2006 - April 2008
Unum April 2002 - April 2006
Unum February 2001 - April 2002
Assurant Group December 1999 - January 2001
ESIX, Entertainment & Sports Insurance Experts December 1998 - December 1999
Skills
Insurance, Management, Marketing, New Business Development, Sales, Sales Operations, Strategy, Underwriting, Employee Benefits, Disability Insurance, Account Management, Human Resources, Business Planning, Long-term Care, Brokers
Education
Georgia State University
Masters, Business Administration; Marketing
The University of Georgia
Bachelor of Arts, Economics
Randstad Sourceright 2015 - Present
Pontoon Solutions 2013 - 2015
Lifesigns 2012 - 2013
Humana January 2008 - March 2012
Camp La Jolla June 2007 - August 2007
The Good Health Company September 2006 - June 2007
Skills
Public Health, Wellness Coaching, Training Skills, Learning, Research, Behavior Modification, Healthcare Industry, Team Leadership, Wellness Programs, Program Development, Training, Community Outreach, Employee Wellness, Nutrition, Wellness, Healthcare, Event Planning, Fundraising
Education
University of Kentucky 2006 — 2007
MPH, Health Behavior
Georgia State University 2002 — 2006
B.A., Communication and Psychology
Viztek LLC April 2015 - Present
Sun Radiology October 2014 - April 2015
El Hefe March 2014 - April 2015
Humana June 2014 - October 2014
Skills
Customer Service, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Research, Management, Leadership, Marketing Strategy, Sales Operations, Microsoft Office, Social Media, Social Networking, Sales
Education
Grand Canyon University 2012 — 2014
Bachelor's Degree, Healthcare Administration, 3.6
Phoenix College 2009 — 2011
Associate's Degree, Liberal Arts and Sciences/Liberal Studies, 3.7
Hamilton High School
Wells Fargo Insurance Services USA, Inc. August 2006 - Present
Humana 2005 - 2006
Aetna Health Plans May 1999 - October 2005
Radix Health Connection December 1997 - June 1999
The Care Group, Inc September 1996 - November 1997
Aetna US Healthcare June 1994 - August 1996
Skills
Strategic Planning, Sales, Strategy, Business Development, Health Insurance, Start-ups, Employee Benefits, Executive Management, Insurance, New Business Development, Sales Operations, Leadership, Account Management, Mergers & Acquisitions, Healthcare, Sales Management
Education
Grand Canyon University 2006 — 2009
MBA
University of Pittsburgh 1981 — 1985
Humana September 2014 - Present
WellPoint April 2013 - August 2014
Florida Blue April 2012 - April 2013
Blue Cross Blue Shield of Florida March 2011 - April 2012
Kaiser Permanente August 2009 - April 2011
Skills
Program Management, Provider Relations, Business Process..., Process Improvement, Healthcare Industry, Financial Modeling, Analytics, Healthcare, Medicare, Data Analysis, Health Insurance, SDLC, Managed Care, Medicaid, Healthcare Information..., Healthcare Management, HIPAA, Change Management, Insurance, Healthcare Consulting
Education
Georgia State University - J. Mack Robinson College of Business 1996 — 1998
Bachelor of Business Administration (BBA), Actuarial Science
Capital One April 2012 - Present
Capital One Bank April 2010 - March 2012
Staff Focus Consulting LLC June 2009 - April 2010
Wachovia Securities January 2008 - February 2009
HMC November 2007 - January 2008
SunTrust Bank 2006 - 2007
SunTrust Banks Inc August 2003 - March 2006
Humana 1984 - 1986
Citizens Fidelity Bank 1977 - 1984
Skills
Project Management, PMO, Integration, IT Strategy, Management, Vendor Management, Banking, Software Development, Program Management, Budgets, SDLC, Process Improvement, Project Planning, Business Process..., Business Analysis, Agile Methodologies
Education
Georgia State University 1988 — 1993
Bachelor of Business Administration (BBA), Economics
Indiana University-Southeast 1979 — 1985
AS, Computer Science
UnitedHealth Group January 2012 - Present
Humana Inc. March 2009 - January 2012
Humana November 2007 - February 2009
Colgate Palmolive January 2003 - October 2007
Skills
Product Development, Supply Chain Management, Business Analysis, Process Improvement, Project Portfolio..., Architecture, SDLC, Business Process..., Business Strategy, IT Strategy, Requirements Analysis, Business Intelligence, Project Management, Change Management, Healthcare, Management, Software Project..., Leadership, Visio, Program Management, Requirements Gathering, Strategic Planning, Insurance, Analysis, Cross-functional Team...
Education
Govind Ballabh Pant Krishi Evam Praudyogik Vishwavidyalaya 1991 — 1997
Humana October 2012 - Present
CIGNA October 2011 - October 2012
QualStaff Resources 2006 - 2012
Banner Health January 2006 - October 2011
Skills
Nursing, Utilization Management, Healthcare Management, Critical Care, Hospitals, Clinical Research, Healthcare, Legal Nurse Consulting, ICU, Nursing Education, Patient Safety, EMR, Case Managment, Home Care, BLS, Acute Care, Employee Health, ACLS, Medical/Surgical, Health Education, Medical Records, Health Promotion, Pediatrics, Managed Care, Medicine, Inpatient, Public Health, Emergency Medicine, Informatics, Disease Management, Patient Advocacy, Wound Care, Infection Control, Quality Improvement, IV, Healthcare Consulting, Medication..., Case Management, Medicare, Utilization Review, Patient Education
Education
Grand Canyon University 2011 — 2012
Masters, healthcare informatics
Grand Canyon University 2010 — 2012
Masters of Science, Healthcare Informatics, graduated with GPA 3.68 May, 2013
Graceland University 1998 — 2004
BSN, Nursing
Perry High School 1962 — 1966
diploma
Humana January 2013 - Present
Humana July 2010 - December 2012
Humana Inc January 2007 - July 2010
Education OnLine / Medical Distribution Solutions, Inc Norcross, GA July 2004 - January 2007
Education
Innovation Engineering 2014 — 2015
Innovation Engineering Black Belt
Georgia State University 2001 — 2003
MA, Applied Linguistics
University of Florida 1997 — 2001
BA, Communication Sciences and Disorders
Coral Springs High School
Humana March 2013 - Present
Humana Insurance June 2011 - Present
School Town of Highland January 2011 - June 2011
IBM April 1996 - April 2009
Analytech Consulting Resources, Inc. September 1991 - April 1996
Confederation Life Insurance Company May 1989 - August 1991
Southern Company Services March 1986 - May 1989
Federal Reserve Bank January 1984 - March 1986
University of Alabama in Birmingham July 1978 - January 1984
Skills
PMP Certified, Business Analysis, Program Management, Vendor Management, SDLC, Process Improvement, Agile Project Management, Software Project..., Training Delivery, Creation Of Training..., PMP, Project Delivery, PMO, Management Consulting, Leadership, Management, Analysis, Project Management, Business Process..., ERP, Training, Business Transformation, Business Process, Requirements Gathering, Project Portfolio...
Education
Georgia State University 1984 — 1989
BBA, Business Administration and Management, General
CBS Interactive June 2015 - Present
CBS Interactive April 2014 - June 2015
CBS Interactive September 2010 - March 2014
CBS Interactive January 2008 - September 2010
Bay Area News Group 2006 - 2008
Bay Area News Group 2006 - 2008
The Daily O'Collegian 2004 - 2005
Humana 2003 - 2004
CWIS Internet Services December 1998 - September 2002
Skills
Journalism, Editing, Content Management, New Media, AP Style, Online Journalism, System Administration, Copy Editing, Blogging, Linux System..., Unix, Customer Service, DNS management, Cfengine, Troubleshooting, Feature Articles, CentOS, Data Center, VMware, DNS, Network Administration, NOC, Netscaler, Linux, Windows Server
Education
Golden Gate University 2010 — 2014
Master’s Degree, Information Technology Management
Oklahoma State University 2001 — 2005
Bachelor of Arts (B.A.), Journalism
Carl Albert State College 1999 — 2001
Associate of Arts (A.A.), Telecommunications
Humana June 2012 - April 2014
The Coca-Cola Company April 2012 - May 2012
Blue Cross Blue Shield Georgia/WellPoint November 2009 - October 2011
Sims Consulting April 2005 - October 2009
AnswerThink, Inc. September 2003 - March 2005
Federal Home Loan Banks of New York and Boston October 2002 - September 2003
Lawson Software October 2001 - October 2002
Andersen Consulting May 1998 - September 2001
Skills
Process Engineering, Business Process..., Business Process..., ERP, Change Management, SDLC, Six Sigma, Process Improvement, Business Process, Management Consulting, Business Intelligence, Project Implementation, Integration, Management, Project Management
Education
Georgia State University 1996 — 1998
Master's of Business Administration, MBA, Computer Information Systems, Finance, Marketing
The University of Georgia 1994 — 1996
Master's of Journalism, Advertising, Public Relations
Randolph College 1986 — 1990
Bachelor of Arts, Political Science, Psychology, English
Humana November 2013 - Present
The Hartford December 2010 - Present
The Hartford January 2007 - December 2010
Skills
Insurance, Underwriting, Life Insurance, Disability Insurance, General Insurance, Employee Benefits, Sales, Account Management, Blanket Insurance, Travel Insurance
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2013
Bachelor of Business Administration (B.B.A.), Actuarial Science
North Carolina State University 1996 — 2004
Bachelor of Science (B.S.), Meteorology
UnitedHealthcare April 2011 - Present
UHC April 2004 - April 2011
UnitedHealth Group May 2003 - April 2004
Humana May 1997 - May 2003
Prinicpal Health Care April 1993 - May 1997
Skills
Health Insurance, Insurance, Disability Insurance, Health Savings Accounts, Employee Benefits, Brokers, Benefits Administration, Account Management, Life Insurance, Management, Medicare, Underwriting
Education
Georgia Southern University
Humana March 2008 - Present
Humana June 2006 - March 2008
Bronson Healthcare April 1984 - June 1992
Skills
Health Insurance, Claim, Managed Care, Insurance, Medicine, Nursing, Stop Loss, Healthcare, Employee Benefits, Workers Compensation, Process Improvement, Medicare, Team Building, Strategic Planning, HIPAA, Medicaid, Customer Service, Healthcare Information..., Leadership, Long-term Care
Education
Grand Canyon University 2014 — 2017
Bachelor's Degree, Registered Nursing/Registered Nurse
Bronson School of Nursing 1981 — 1984
Diploma, Nursing
Florida Blue January 2013 - Present
XLHealth June 2011 - January 2013
Humana September 2008 - May 2011
Unum January 2007 - August 2008
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Access, Microsoft SQL Server, VBA, SAS, Mandarin, Cantonese, English, Piano
Education
Georgia State University - J. Mack Robinson College of Business 2005 — 2006
Master's degree, Actuarial Science
The Hong Kong University of Science and Technology 1997 — 2000
Bachelor of Business Administration (BBA), Accounting
Humana November 2014 - Present
Law Firm 2011 - November 2014
MMI 1993 - 2002
Blue Cross and Blue Shield of Georgia 1986 - 1992
Mackenzie Agency 1983 - 1986
Skills
Private Investigations, Fraud, Litigation, Interrogation, Litigation Support, White Collar Criminal..., Interviews, Claim, Strategy, Criminal Defense, Investigative Research, Corporate Law, Criminal Law, Courts, Criminal Investigations, Insurance
Education
Georgia State University 2002 — 2014
BFA, Communications
Georgia State University 2005 — 2012
Community Health Systems December 1996 - Present
Humana September 1985 - December 1996
Skills
Revenue Cycle, Hospitals, Healthcare Management, Healthcare, Managed Care, Skill and familiarity..., Healthcare Consulting, Medicaid, Physician Relations, Medicare, Healthcare Industry, Healthcare Information..., Network Development, HIPAA, Physicians
Education
Grand Canyon University
Masters of Science, Gerontology- Nursing Leadership
Kentucky State University
Bachelor of Science (B.S.), Nursing
MetLife Global Employee Benefits October 2013 - Present
Humana 2009 - January 2013
CIGNA 2005 - 2009
Hartford Life 2000 - 2004
Canada Life Insurance Company 1996 - 2000
Skills
Underwriting, Health Insurance, Disability Insurance, Insurance, Employee Benefits, Life Insurance, Term Life Insurance, Risk Management, Financial Risk, Pricing, Group Insurance, Health Savings Accounts, Accident, Actuarial Science, Strategy, Brokers, Medicare
Education
Georgia State University 1990 — 1991
Accounting
Neumann College 1988 — 1990
Accounting
Temple University 1987 — 1988
Accounting
Presence Health 2014 - Present
Tenet Healthcare 2013 - 2014
Advocate Health Care 2013 - 2013
American Technical Publishers 2011 - 2013
Humana 2009 - 2011
Carle Weight Management Center 2009 - 2009
Chicago Children's Museum 2009 - 2009
American Technical Publishers 2004 - 2009
Skills
Marketing, Health Education, Project Management, Event Management, Program Management, Public Speaking, Publishing, Time Management, Research, Healthcare, Leadership, Data Analysis, Editing, Analysis, Training, Relationship Management, Event Planning, Strategic Planning, Patient Experience, Operational Excellence, Physician Relations, Team Facilitation, DMAIC, Patient Safety, Business Development, Balanced Scorecard, Gap Analysis, Performance Dashboards, Process Improvement, Interpreting Data, HCAHPS, Employee Engagement, Program Facilitation, Customer Service, Content Development, Health Promotion, Hospitals, Lean Tools, Six Sigma, Brainstorm Facilitation, Employee Orientations, Train the Trainer, Virtual Facilitation, Professional..., Management, Healthcare Management
Education
Governors State University 2011 — 2013
MHA
Illinois State University 2004 — 2009
BS
Humana August 2005 - Present
Landis & Associates PLLC March 2000 - June 2004
FIRST OF MICHIGAN INVESTMENTS April 1995 - March 2000
Skills
Insurance, Sales, Customer Service, Life Insurance, Term Life Insurance, Account Management, Leadership, Microsoft Excel, Medicare, Marketing, Microsoft Office, Brokers, Managed Care, Outlook
Education
Grand Valley State University 1977 — 1981
BBA, Finance, General, 3.2
Humana May 2015 - Present
Management and Network Services December 2013 - Present
Independent Contractor November 2012 - Present
Healthcare Solutions 2011 - 2012
Coalition America 2007 - 2011
MultiPlan 2004 - 2007
CIGNA Healthcare 1997 - 2002
AETNA Health Plans 1993 - 1995
Humana 1989 - 1993
Skills
Provider Relations, Medicare, Healthcare, Network Development, Hospitals, Credentialing, Managed Care, Insurance, Contract Management, Contract Negotiation, Health Insurance, Negotiation, Provider Contracting, Customer Relations, Microsoft Office, Contract Negotiations, PowerPoint, Team Building, Health, PPO, Customer Service, HMO, Healthcare Industry, Healthcare Information..., Practice Management, EMR, HIPAA, Claim, Training, Medicaid, Health Policy, Analysis, Healthcare Consulting, Revenue Cycle, Policy, Medical Billing, Physicians, Management, Healthcare Management, Physician Relations, Strategic Planning, Recruiting, Disease Management, Process Improvement, Quality Improvement, Revenue Cycle Management, EHR, Home Care, Utilization Management, Medical Coding
Education
Pacific Systems Computer Training Institute 2013 — 2014
SQL Server Data Base Administration, SQL Server 2012 Data Base Administration
Georgia State University - J. Mack Robinson College of Business 2011 — 2013
Executive Master's of Business Administration, Executive Management
Morehead State University 1983 — 1988
Bachelors, Business Administration
UnitedHealth Group February 2015 - Present
UnitedHealth Group July 2013 - Present
UnitedHealth Group February 2013 - July 2013
Humana November 2011 - February 2013
Valley Hospital December 2010 - November 2011
Valley West Community Hospital February 2008 - February 2010
Community Health Systems July 2005 - April 2008
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Public Speaking, Healthcare, Project Management, Strategic Planning, Team Building, Hospitals, Process Improvement, Insurance, Community Outreach, Staff Development, Leadership, Fundraising, Leadership Development, Training, Event Planning, Research, Coaching, Management, Social Networking, System Administration, Data Entry, Employee Training, Outlook, Public Relations, Quality Assurance, Team Leadership, Program Management, Change Management, Organizational..., Sales, Recruiting, Event Management, Project Planning, Employee Relations, Policy, Risk Management, Social Media, Data Analysis, Marketing, Analysis, Conflict Resolution, Human Resources, Call Centers, Government, Teamwork
Education
Grand Canyon University
Tennessee State University
Xerox-ACS October 2011 - May 2012
Currently unemployed October 2011 - May 2012
Central Parking December 2010 - March 2011
Comdata July 2010 - August 2010
Bridgestone Tires January 2010 - May 2010
HCA July 2008 - September 2009
Deloitte & Touche November 2005 - May 2006
Humana August 2004 - January 2005
US Military Enlistment Processing Command (MEPCOM) March 2002 - June 2004
Xerox 1999 - 2001
Education
Governors State University 1992 — 1995
BS, Health Care Administration
Humana October 2014 - Present
Talbert House April 2011 - Present
Turtle Creek Center April 2011 - Present
Ohio Department of Rehabilitation and Corrections February 1997 - January 2010
Hamilton County Job and Family Services March 2007 - July 2009
Skills
Community Outreach, Crisis Intervention, Policy, Leadership, Program Management, Research, Software Documentation, Child Welfare, Case Managment, Psychotherapy, Family Therapy, Anger Management, Courts, Interviews, Conflict Resolution, Social Services, Professional Coaching,, Mentoring, Leadership Development
Education
Grand Canyon University 2014 — 2018
Doctor of Education (Ed.D.), Organizational Leadership, Organizational Development
University of the Rockies 2011 — 2013
Master's of Arts, Human Services, Specialization in Non-Profit Management
Universtiy of Phoenix 2006 — 2010
B.S, Criminal Justice, B+
Century PHO at Norwegian Hospital July 2014 - Present
North American Medical Management May 2012 - July 2014
WellCare October 2007 - April 2012
Humana September 1999 - April 2006
Education
Governors State University 2003 — 2005
B.A., Business Administration and Management, General
Humana November 2005 - Present
State Farm July 2005 - November 2006
Skills
Sales, Insurance, Sales Presentations, Health Insurance, Life Insurance, Team Building, Sales Management
Education
Glendale Community College
Associate's degree, Business
Humana January 2012 - Present
Skills
Insurance, Microsoft Excel
Education
Georgia State University 2004 — 2009
BBA, Actuarial Science, Actuarial Science
Community Hospice of Northeast Florida August 2014 - Present
All Souls Anglican Church May 2011 - Present
Immanuel Anglican Church August 2008 - April 2011
All Souls Anglican Church January 2003 - July 2008
Humana Health Insurance April 1989 - December 2002
Humana 1999 - 2002
Education
Trinity School for Ministry 2002 — 2003
Diploma in Anglican Studies, Anglican Studies
Gordon Conwell Theological Seminary 1982 — 1986
M-Div, Theology, Education, Counseling
Stetson University 1975 — 1979
BA, English & History
Humana July 2014 - Present
Humana August 2012 - July 2014
Humana December 2008 - July 2012
Skills
Process Improvement, Leadership, Management, PMO, Policy, SDLC, Vendor Management, Business Analysis, Visio, Program Management, Project Management, Business Process..., Cross-functional Team..., PMP, Project Portfolio..., Team Leadership, Requirements Gathering, Data Analysis
Education
Grand Canyon University
MBA, Business
University of Arizona
B.A., Communications
Humana August 2011 - December 2011
Education
Georgia State University 2007 — 2010
Bachelor’s Degree, Speech
Humana July 2014 - Present
Auto-Owners Insurance September 2006 - July 2014
Auto-Owners Insurance January 2003 - May 2006
Skills
ITIL v3 Foundations..., Crystal Reports, CA Service Desk, Microsoft Office, Service Desk, WebEx, GoToMeeting, Digital Photography, Adobe Acrobat, SnagIt, Integration, GoToAssist, Vizio, Lotus Smartsuite, Windows 7, CA Service Catalog, CA Process Automation, ITIL Certified, Testing, Management, Databases, Software Documentation, HTML, Customer Service
Education
Grand Valley State University 1998 — 2000
Bachelor's Degree
University of Derby 1995 — 1998
Bachelor's Degree
Tenet Health Care April 2015 - Present
St. Thomas More Hospital January 2015 - April 2015
Baylor University Medical Center October 2014 - January 2015
Humana December 2013 - October 2014
Community Health Systems June 2011 - December 2013
Community Health Plan of Washington February 2009 - June 2011
Premera Blue Cross January 2007 - February 2009
Family Home Care & Hospice November 2004 - January 2007
Empire Health Services June 2003 - January 2005
Skills
Managed Care, Healthcare Management, Case Managment, Hospitals, Medicare, Medical/Surgical, Healthcare, Nursing, Healthcare Information..., HIPAA, EMR, Case Management, Revenue Cycle, Healthcare Consulting, EHR, Clinical Research
Education
Gonzaga University 2008 — 2011
MBA in Health Care Management
Washington State University 2001 — 2003
BSN, Nursing
Humana November 2013 - Present
Skills
Nursing, ACLS, Patient Safety, Healthcare Management, BLS, CPR Certified, ICU, Acute Care, Home Care, Healthcare, Inpatient, Critical Care, Hospitals, EMR, Patient Advocacy, Nursing Education, Telemetry, HIPAA
Education
Grand Canyon University 2015 — 2016
Master of Public Health (MPH), Nursing
New Avenues, Inc. September 2006 - July 2012
Humana 2002 - 2006
El Paso Independent School District August 1995 - April 2002
USAF RETIRED 1974 - 1994
Skills
Case Managment, Nursing, Treatment, Adults, Healthcare Management, Hospitals, Healthcare, Teaching, Community Outreach, Mental Health, Staff Development, Pediatrics, Research, Curriculum Development, Curriculum Design, Medical/Surgical, Nonprofits, Public Speaking, Inpatient, Medication..., Clinical Research, Training, Behavioral Health, Utilization Review, Cpr Certified, Nursing Education, Patient Advocacy, Critical Care, Disease Management, Nursing Care, ICU, Public Health, Utilization Management, Social Services, Acute Care, JCAHO, Program Development, Adolescents, Case Management, IV
Education
Texas Christian University 1986 — 1988
Master of Arts (M.A.)
University of Virginia 1971 — 1973
BSN, Nursing
Green Mountain College 1969 — 1971
AA, Liberal Arts
Humana August 2013 - Present
APS Healthcare December 2011 - March 2013
Eureka Springs Hospital 1996 - 2008
Skills
Disease Management, Hospitals, Nursing, Healthcare, Healthcare Management, Patient Safety, BLS, Inpatient, Clinical Research, Medical Terminology
Education
University of Arkansas at Fayetteville 1991 — 1996
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Graceland University 2004 — 2006
University of Arkansas at Fayetteville 1991 — 1996
Bachelor of Science, Registered Nursing/Registered Nurse
Self-employed 1992 - Present
Self-employed 1992 - Present
HP Enterprise Services 2010 - 2011
Humana 2007 - 2010
Skills
Medicaid
Education
Grambling State University
Radio & TV Broadcasting
University of Phoenix
Healthcare
Humana November 2013 - Present
Gold's Gym January 2007 - Present
Northside Hospital February 2010 - November 2013
CVS Pharmacy August 1994 - January 2008
Skills
Acute Care, Critical Care, Patient Education, Patient Safety, Inpatient
Education
Gordon College (GA) 2008 — 2010
Gwinnett Technical College 2006 — 2008
nursing
Humana February 2014 - Present
Nevada Palliative Care February 2013 - Present
Social Services July 2012 - September 2012
Spohn Shoreline Hospital 2011 - 2012
Skills
Hospitals, Nursing, Healthcare, Treatment, BLS, Acute Care, Palliative Care, Hospice, Critical Thinking, Critical Care, Home Care, Patient Education, Patient Advocacy, Disease Management, Utilization Management, Nursing Education, Elder Care, Health Education, Inpatient, Patient Safety, Healthcare Management, Medical Terminology, Registered Nurses, Direct Patient Care, Cpr Certified, Emergency Room, Utilization Review, Physician Relations, Nursing Documentation, HIPAA, Cerner, Managed Care, Meditech
Education
Gordon College (GA) 1999 — 2001
Associate's degree, Registered Nursing/Registered Nurse
Gilmer High School, Ellijay Georgia
Humana September 2012 - Present
jenn K photography October 2011 - Present
Sedgwick CMS November 2011 - September 2012
Good Samaritan Hospital December 2004 - October 2011
Education
Good Samaritan College of Nursing & Health Science 2000 — 2002
ASN, Registered Nursing/Registered Nurse
Switzerland County High School
Humana September 2013 - Present
Barnwell County Hospital April 2006 - June 2013
Morristown Memorial Hospital April 2000 - May 2006
Skills
Nursing Care, Capsule Endoscopy, Endoscopy, post op nursing
Education
Glen Oaks Community College 1993 — 1996
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Osco Drug 2005 - Present
Humana June 2013 - September 2014
Skills
Pharmacy, Data Entry, Customer Service, Healthcare, Microsoft Office, Hospitals, PowerPoint, HIPAA, Microsoft Excel, Training, Leadership Development, Microsoft Word
Education
Governors State University 2010 — 2013
Bachelor's degree, Health/Health Care Administration/Management
HUMANA
Skills
Customer Service, Utilization Management, Nursing, Philanthropy, Venture Philanthropy, Community Outreach, Donor Advised Funds, Event Planning, Major Gift Campaigns, Private Foundations, Program Development, Research
Education
Glendale Community College 1989 — 1992
Humana December 2013 - Present
Humana December 2013 - Present
Skills
Healthcare, Hospitals, Nursing, Healthcare Management, CPR Certified, Patient Safety, BLS
Education
Grand Canyon University
Bachelor's degree, Registered Nursing/Registered Nurse
Humana March 2013 - Present
United States Army August 2006 - May 2010
Skills
Customer Service, Healthcare, Microsoft Excel, Leadership, Sales, Management, Training, Strategic Planning, Team Building, HIPAA, Health Insurance, Outlook, Process Improvement, Medicare, Time Management
Education
Grand Canyon University 2015 — 2018
Bachelor of Science in Business Information Systems, Information Technology, B+