LDMI Telecommunications
Industry: Company
DescriptionFounded: 1990 Parent organization: Talk America, LLC Subsidiaries: Ideal Technology Solutions U.S., Inc., FoneTel
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LDMI Telecommunications Employees
Comcast Cable April 2013 - Present
Comcast Business April 2013 - Present
Cavalier Telephone June 2008 - June 2009
LDMI Telecommunications October 2003 - June 2008
Skills
T1, MPLS, Cloud..., Sales Operations, Sales Process, Solution Selling, Telecommunications, Sales, Sales Management, Training, Customer Retention, Salesforce.com
Education
Oakland Community College 1985 — 1987
Avondale Senior High School 1978 — 1982
The Townsend Hotel September 2006 - Present
Les Clefs d'Or U.S.A., Ltd. September 2014 - Present
LDMI Telecommunications September 1997 - November 2005
Skills
Hospitality Management, Hotels, Restaurants, Hospitality, Food & Beverage, Hospitality Industry, Hotel Management, Marketing Communications, Leisure, Banquets, Front Office, Resorts, Catering, Revenue Analysis, Concierge Services, Customer Service
Education
Michigan State University 1992 — 1997
Bachelor of Arts, Advertising
MSC Industrial Supply August 2012 - Present
Peace & Goodwill Baptist Church April 2012 - Present
Grace Centers of Hope October 2013 - June 2014
Southfield Public Schools August 2011 - June 2012
A T & T June 2007 - August 2011
A T & T Advertising Solutions June 2007 - August 2011
Yellow Book USA April 2006 - June 2007
LDMI Telecommunications October 2002 - July 2006
Phoenix Group / Minacs Corp July 2001 - April 2002
Mutual Financial Services January 2001 - January 2002
Skills
Customer Service, Training, Accounts Receivable, Telemarketing, Minister, Account Management, Telecommunications, Direct Marketing, New Business Development, HRIS, Non-profits, Call Centers, Management, Sales, Team Leadership, Nonprofits, Social Networking, Team Building, Sales Operations, Leadership, Cold Calling, B2B, Marketing, Customer Retention, Direct Sales, Salesforce.com, Sales Management
Education
Spring Arbor University 2012 — 2014
Master's degree, MASTER OF ARTS IN FAMILY STUDIES
Spring Arbor University 1992 — 1994
Bachelor of Arts, Human Resources and Organizational Management
Shaw College at Detroit 1971 — 1973
Associate of Science, Medical Office Assistant
Pacific Premier Bank January 2013 - October 2013
Comerica Bank November 2002 - January 2012
Fifth Third Bank April 1997 - September 1999
LDMI Telecommunications September 1995 - April 1997
Skills
Risk Management, Loans, Compliance, Real Estate, Commercial Banking, Sales Management, Commercial Lending, Mortgage Lending, Credit, Relationship Management, Finance, Credit Analysis, Underwriting, Portfolio Management, Banking, Commercial Mortgages, Financial Services, Lines Of Credit, Small Business Lending, Financial Risk, Financial Analysis, Credit Risk, Cash Management, Loan Origination, Cross Selling, Asset Based Lending
Education
Central Michigan University 1990 — 1995
Bachelors of Science, Finance
Cass Technical High School 1987 — 1990
High School, Business Administration
Ohio Real Title July 2010 - Present
Erie Title Agency, Inc March 2010 - July 2010
Lawyers Title Insurance Company March 2008 - March 2010
XO Communications October 2007 - March 2008
Cavalier Telephone (acquired LDMI) June 2006 - September 2007
LDMI Telecommunications November 2004 - June 2006
Skills
Sellers, Real Estate, Selling, Short Sales, Mortgage Lending, Contract Negotiation, First Time Home Buyers, Relocation, Real Estate Transactions, Sales, Residential Homes, Investment Properties, Single Family Homes, Foreclosures, Luxury, New Home Sales, Rentals, Buyer Representation, Condos, HUD
Education
Kent State University 1981 — 1984
BBA, Marketing
Vantiv April 2015 - Present
Nationwide Insurance January 2010 - April 2015
Nationwide Insurance May 2004 - January 2010
Ldmi Telecommunications June 2003 - May 2004
Ldmi Telecommunications March 2003 - June 2003
WorldCom February 1999 - April 2002
Skills
Cisco, Juniper, Vendor Relations, VPN, Routers, Troubleshooting, Software Installation, Citrix, Hardware, Switches, LAN/WAN, XP
Education
Columbus State 1993 — 1994
Business/Commerce, General
Hilliard High School 1989 — 1992
High School Diploma
McKesson April 2013 - Present
Boys & Girls Clubs of South Oakland County February 2013 - Present
Firebird Tavern July 2013 - November 2014
McKesson December 2011 - March 2013
Pulse Detroit August 2005 - December 2012
McKesson September 2006 - December 2011
Talk America July 2005 - August 2006
LDMI Telecommunications January 2001 - July 2005
Ideal Technology Solutions January 1993 - February 2001
Skills
Product Management, Business Strategy, Sales Management, Product Development, New Business Development, Start-ups, Strategic Planning, Marketing Strategy, Cross-functional Team..., Healthcare, Product Launch, Strategy Development, Sales Process, Team Leadership, Product Marketing, Telecommunications, Wireless, Retail, Social Media, Contract Negotiations, Marketing Communications, SaaS, Business Planning, Team Building, Strategy, Sales Operations, Account Management, Leadership, Process Improvement, Contract Negotiation, Integration, Management, Entrepreneurship, Cloud Computing, Selling, P&L Management, B2B, Business Development, Business Process..., Go-to-market Strategy, Salesforce.com, Strategic Partnerships, Sales
Education
Oakland University 1993 — 1997
BA, Political Science
Stockholm University 1992 — 1993
NA, General
Siena Heights University 1991 — 1992
NA, Engineering
Royal Oak Dondero 1987 — 1991
High School/Secondary Diplomas and Certificates
Goodwill Industries of Greater Grand Rapids, Inc. October 2011 - Present
PAETEC August 2009 - October 2011
Travel, Backpacking and Volunteer Work October 2007 - May 2009
Cavalier Telephone August 2006 - October 2007
Cavalier Telephone January 2006 - October 2006
LDMI Telecommunications April 2000 - January 2006
Mobilecomm March 1998 - January 2000
Enterprise Rent-A-Car September 1996 - December 1997
Skills
Sales Process, Sales Management, Sales, New Business Development, Account Management, Telecommunications, Customer Service, Solution Selling, Strategic Planning, Direct Sales, Managed Services, VoIP, Team Building, Networking, Sales Operations, Selling, Negotiation, Cold Calling, Unified Communications, Contract Negotiation, Training, Strategic Partnerships, SaaS, Business Development, Salesforce.com, Recruiting, Cloud Computing
Education
Calvin College 1992 — 1996
B.A., Spanish, Liberal Arts
The University of New Mexico 1995 — 1995
Illinois Venture Capital Association 2006 - Present
Active Interest Media 2003 - Present
Wind Point Partners October 1997 - Present
U.S. Security Associates, Inc. 1999 - July 2011
LDMI Telecommunications 2003 - 2007
Eschelon Telecom (NASDAQ: ESCH) 1999 - 2007
V-SPAN 2002 - 2006
Bakery Chef, Inc. 1998 - 2003
Large Scale Biology, Inc. (NASDAQ: LSBC) 1998 - 2002
The Bun Basket 1997 - 2001
Education
Harvard Business School 1992 — 1994
MBA, Finance
Cornell University 1985 — 1986
MEEE, Electrical Engineering
Dartmouth College 1979 — 1983
AB, Engineering Sciences; Economics
Kelly Services August 2012 - October 2014
Kelly Services July 2010 - August 2012
Cadence 2004 - December 2008
LDMI Telecommunications November 2002 - February 2004
Remedy Intelligent Staffing September 1999 - November 2002
Skills
Customer Service, Program Management, Screening Resumes, Team Building, Recruiting, Access, Executive Search, Human Resources, Process Improvement, Interviews, Applicant Tracking..., College Recruiting, Sourcing, Coaching, Contract Recruitment, Training, Leadership, Screening, Employee Benefits, Employee Relations, Accounts Receivable, Technical Recruiting, Temporary Staffing, Talent Acquisition, CRM, Performance Management, HR Consulting, Benefits Administration, Software Documentation, Temporary Placement, Management, Onboarding, Staffing Services, Continuous Improvement, Talent Management, Automotive, Internet Recruiting, Manufacturing
Education
Baker College Business and Corporate Services 2001 — 2003
Bachelors, Human Resource Management
TelNet Worldwide, Inc. April 2008 - Present
Telnet 2007 - 2008
Talk America July 2005 - March 2006
LDMI Telecommunications July 1997 - March 2006
Primus 1996 - 1997
Freedom Communications 1995 - 1996
Southnet/Comcentral 1988 - 1994
Allnet 1986 - 1987
North American Tel 1985 - 1987
US Tel 1983 - 1984
Skills
Telecommunications, SIP, VoIP, IP, Network Design, T1, Ethernet, Telephony, Unified Communications, Cisco Technologies, DSL, MPLS, WAN, Managed Services, Network Architecture, Wireless, Computer Network..., Data Center, Fiber Optics, Networking, Management, Co-location, Network Engineering, VPN, Vendor Management, Switches, Network Administration, TDM, Troubleshooting, Provisioning, Firewalls, Optical Fiber, Network Security, SIP Trunking, Routers, LAN-WAN, DWDM, ISDN, Wireless Networking, ATM networks, Routing, TCP/IP, Cisco IOS, Broadband, PRI, Frame Relay, QoS, Metro Ethernet, SS7, Telecommunications...
Education
City University of New York-Brooklyn College 1971 — 1972
City University of New York-Brooklyn College 1966 — 1968
Streamline Technologies July 2012 - Present
ImageSoft, Inc. December 2006 - July 2012
LDMI Telecommunications April 2002 - December 2006
Global Crossing December 1996 - March 2002
Henry Ford Health Systems January 1995 - December 1996
Skills
Enterprise Content..., Document Management, Integration, Content Management, Kofax, Requirements Analysis, Business Process, Microsoft SQL Server, VBScript, SQL, Visual Basic, Project Management, Databases, SaaS, JavaScript, VB.NET, Windows, Process Improvement, OnBase, Agile Methodologies, Visio, IIS, .NET, Web Services, SDLC, Solution Architecture, XML, Software Project...
Education
Central Michigan University 1989 — 1994
BS
Marsh & McLennan Agency Michigan May 2014 - Present
McGraw Wentworth, a Marsh & McLennan Agency LLC company July 2006 - April 2014
LDMI Telecommunications September 2005 - June 2006
LDMI Telecommunications, A Talk America Company December 2003 - September 2005
DTE Energy 1999 - 2003
MichCon 1996 - 1999
Brogan & Partners Convergence Marketing 1993 - 1996
Brogan & Partners Convergence Marketing 1990 - 1993
Skills
Social Media, Public Relations, Marketing Communications, Marketing Strategy, Direct Marketing, Database Management, Event Marketing, Market Research Project..., Event Planning, Social Media Marketing, Database Admin, CRM, Strategy, Integrated Marketing, Management, Strategic Planning, Account Management, Sales, Strategic Communications, Marketing, Corporate Communications, Budgets, Project Management, Product Management, Leadership, New Business Development, Training, Internal Communications
Education
University of Michigan - Stephen M. Ross School of Business 1994 — 1999
MBA, Marketing, Corporate Strategy
University of Michigan 1986 — 1990
BA, Economics
KPMG February 2011 - Present
EquaTerra February 2008 - April 2011
Cardinal Point Consultants, Inc. October 2005 - February 2008
LDMI Telecommunications April 2000 - September 2005
EDS January 1993 - April 2000
US Navy 1985 - 1991
Skills
IT Advisory, IT Sourcing, IT Transformation, Governance, Information Technology, Program Management, Business Transformation, Management Consulting, IT Outsourcing, Data Center, IT Strategy, Vendor Management, Outsourcing, Leadership, ITIL, IT Operations, Management, Service Delivery
Education
Northern Michigan University 1980 — 1984
BS, Economics
MHK Marketing Group, LLC February 2007 - Present
BullsEye Telecom February 2000 - October 2006
LDMI Telecommunications September 1998 - February 2000
Frontier Communications February 1996 - September 1998
AAA Michigan December 1994 - February 1996
Oakwood Health Services May 1990 - December 1994
Skills
Marketing Strategy, Marketing Communications, Social Media Marketing, Customer Relationship..., Email Marketing, Customer Retention, Customer Acquisition, Direct Marketing, Marketing Management, Speaking Engagements, Seminar Speaker, Website Development, Training Delivery, Training & Development, Telecommunications, Public Speaking, Strategy, Adobe Creative Suite, Web Design, Graphic Design, Web Marketing, Social Media, Teamwork, Team Leadership, Cross-functional Team..., Dependable Team Player, Positive Team Player, Marketing, CRM, SEO, Entrepreneurship, Employee Training, Online Marketing
Education
Wayne State University 1990 — 1995
MBA, Marketing
University of Michigan-Dearborn 1985 — 1990
BBA, Dual Major - Finance and Marketing
Specs Howard School of Media Arts
Graphic Design Diploma, Graphic Design and Web Design
Windstream Communications 2010 - October 2014
Cavalier Telephone 2006 - May 2011
LDMI Telecommunications 2003 - 2006
ACN Communications 2001 - 2003
Skills
Network Design, TBS, Capacity Planning, Circuit Design, Telephony, Telecommunications, TCP/IP, Cisco Technologies, IP, T1, TDM, Provisioning, Managed Services, Switches, Routers, Ethernet, Optical Fiber, Routing, Network Engineering, Fiber Optics, LAN-WAN, Product Management, Computer Network..., Co-location, WAN, DSL, DWDM, Troubleshooting, Frame Relay, Metro Ethernet, Wireless Networking, Visio, Cabling, Wireless, SDH, Network Architecture, SS7, PRI, ISDN, Broadband, DS3, Networking, Telecommunications..., ATM networks, QoS, MPLS, Unified Communications, SIP, SIP Trunking
Education
Purdue University
Electrical Engineering Technology
Inlanta Mortgage August 2015 - Present
USAcom Consulting January 2004 - Present
Treadstone Mortgage May 2004 - August 2015
LDMI Telecommunications November 1999 - January 2004
Skills
FHA, Residential Homes, Mortgage Lending, Contract Negotiation, Residential Mortgages, Loans, Refinance, Investment Properties, Selling, Construction Loans, Real Estate, Referrals, Training, Sellers, Sales, Marketing, Sales Management, Real Estate Transactions, VA loans, Finance, Listings, Short Sales, Leadership
Education
University of Cincinnati 1993 — 1998
Business
University of Cincinnati College of Business 1993 — 1998
Forest Hills
Cranel, Inc. January 2014 - Present
Cranel, Inc. February 2008 - December 2013
Cranel Imaging March 2003 - 2008
BlueTie, Inc. 2002 - 2003
LDMI Telecommunications April 2000 - December 2001
Medline, Inc. April 1998 - May 2000
Frontier Communications January 1996 - February 1998
Skills
Sales Management, Services Sales, Solution Selling, ECM, Document Management, Enterprise Content..., Sales, Direct Sales, Selling, Account Management, SaaS, Management, Document Imaging, CRM, Sales Process, Sales Operations, Enterprise Software, Document Capture, Salesforce.com, Team Building
Education
Miami University 1991 — 1995
Bachelor's, Marketing, concentration in Management
Whitmer 1988 — 1991
Cardinal Health November 2014 - Present
Nexius September 2013 - November 2014
Ernst & Young February 2011 - July 2013
SecureState September 2009 - August 2010
Sprint Nextel June 2004 - September 2009
LDMI Telecommunications October 2000 - June 2004
ICG Communications, Inc. June 1997 - October 2000
Skills
Vendor Management, Management, CRM, Project Planning, Customer Service, Project Coordination, Project Management, Team Leadership, Leadership, Resource Management, Telecommunications, Software Documentation, SharePoint, Strategy, MS Project, Program Management, Security, Training, Salesforce.com, Budgets, Enterprise Software, Business Process..., Relationship Management, Business Process, PMO, Disaster Recovery, Team Building, Human Resources, IT Strategy, Business Analysis, Process Improvement, Troubleshooting, Change Orders, Microsoft Project, Wireless, Networking, Account Management
Education
Colorado Technical University 2008 — 2009
Master
University of Phoenix 2003 — 2007
Masters
University of Phoenix 1998 — 2003
Bachelor of Science in Business
ANXeBusiness September 2008 - Present
Cavalier Telephone January 2007 - August 2008
LDMI/Talk America December 2005 - January 2007
LDMI Telecommunications January 2004 - November 2004
LDMI April 2000 - January 2003
MCI June 1997 - March 2000
MCI February 1994 - May 1997
MCI December 1989 - January 1993
MCI September 1986 - November 1989
MCI June 1984 - August 1986
Skills
Product Development, Marketing Communications, Sales Support, Customer Relations, Public Relations, Sales, Call Center, Channel, New Business Development, Channel Program..., Information Security, Telecommunication..., Sales Operations, Product Lifecycle..., Customer Service, Marketing, Leadership, Lead Generation, SaaS, Managed Services, Direct Sales, Telecommunications, Cloud Computing, Cross-functional Team..., Salesforce.com, Call Centers, Solution Selling, SEO, Product Marketing, Marketing Strategy, Management, Sales Management, Negotiation, Product Management, Sales Process, Start-ups, CRM, Outsourcing, Strategic Planning, Strategic Partnerships, Program Management, Multi-channel Marketing, P&L Management, Enterprise Software, Channel Partners, Professional Services, Business Development, Demand Generation, Competitive Analysis, Networking
Education
Michigan State University 1983 — 1984
MA, Telecommunications
Michigan State University 1979 — 1984
BA, Telecommunication
University Hospitals of Cleveland March 2011 - Present
Alliance Healthcare Solutions March 2006 - March 2011
G&G Entertainment, LLC. September 2003 - December 2010
On Assignment Healthcare Staffing December 2003 - June 2005
ForTec On-Sight, LLC. May 2000 - December 2003
AquaWave - NE Ohio, Inc. October 1998 - April 2000
LDMI Telecommunications April 1998 - October 1998
Spitzer Managment, Inc. July 1997 - April 1998
Skills
Recruiting, Healthcare, Hospitals, Staff Development, Applicant Tracking..., Account Management, Advertising, Benefits Negotiation, CRM, Change Management, Coaching, College Recruiting, Contract Recruitment, Customer Service, Employee Benefits, Employee Engagement, Hiring, Human Resources, Internet Recruiting, Interviews, Leadership, Leadership Development, Management, Marketing, Networking, New Hire Orientations, Onboarding, Office Management, Physicians, Process Improvement, Research, Resume Writing, Sales, Sourcing, Staffing Services, Talent Acquisition, Talent Management, Team Building, Teamwork, Temporary Placement, Temporary Staffing, Time Management, Training
Education
Kent State University 1993 — 1997
BA, Business Administration: Marketing and Advertising
Parma 1989 — 1993
Diploma
Information Services Group December 2011 - Present
Compuware January 2010 - November 2011
Compuware January 2010 - November 2011
Compuware January 2008 - December 2009
Keane August 2004 - December 2007
Keane September 2006 - July 2007
Keane August 2004 - September 2006
LDMI Telecommunications December 2001 - August 2004
Ideal Technology Solutions November 2000 - November 2001
Skills
Program Management, Governance, Change Management, Offshoring, Risk Management, Process Engineering, Management, Budgets, Service Delivery, Forecasting, PMP, SDLC, PMO, Business Analysis, Vendor Management, Integration, CRM, Project Portfolio..., Project Management, ITIL, Requirements Analysis, Software Project..., Process Improvement, IT Strategy, CMMI, Strategy, Resource Management, Analysis, Information Technology, Professional Services, Global Delivery, Managed Services, Enterprise Architecture, Business Intelligence, Business Process, IT Service Management, Outsourcing, IT Management, Requirements Gathering, Project Delivery, Business Transformation, Consulting
Education
University of Detroit Mercy 1997 — 2000
MS - CIS, Software Management
Northwood University 1989 — 1992
BBA, Marketing / Management
Windstream June 2015 - Present
TelNet Worldwide, Inc. October 2013 - June 2015
XO Communications October 2009 - October 2013
AT&T May 2006 - February 2009
McLeodUSA January 2004 - May 2006
Ldmi Telecommunications October 2001 - January 2004
Skills
Customer Service, Windows, Research, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Hosted PBX, MPLS VPN, Disaster Recovery, Business Continuity..., Internet Services, Solution Selling, Sales, Telecommunications, Data Center, VoIP
Education
Florida Agricultural and Mechanical University 1995 — 1996
Education
Wayne State University 1993 — 1994
United Shore November 2014 - Present
Compuware December 2010 - October 2014
VisionIT March 2007 - December 2010
Brooksource March 2006 - February 2007
LDMI Telecommunications May 2005 - August 2005
Skills
HTML + CSS, Business Analysis, Technical Recruiting, Telecommunications, MS Project, Business Process..., Visio, Sourcing, Social Media, SQL, MySQL, Database Design, Building Relationships, Inside Sales, Photoshop, Network Design, Web Development, Interviewing, Recruiting, Interviews, HTML, Human Resources, Screening, Project Management, Strategy, Talent Management, Professional Services, Applicant Tracking..., Onboarding, Internet Recruiting, Business Process, Staff Augmentation, Executive Search, CRM, Talent Acquisition, Screening Resumes, Staffing Services, Benefits Negotiation, Oracle, Temporary Placement, SDLC, Vendor Management, Resource Management, Access, Networking, Permanent Placement, College Recruiting, Contract Recruitment, E-commerce, Information Technology
Education
Walsh College of Accountancy and Business Administration 2007 — 2011
Masters of Science in Information Systems, Information Assurance, Project Management
Michigan State University 2001 — 2005
Bachelors of Arts in Telecommunication, Information Studies, and Media, Information Telecommunication Management
BlueWater Technologies January 2014 - October 2015
LifeSecure August 2013 - December 2013
Saga Communications October 2010 - August 2013
TriActive, Inc. February 2008 - July 2010
Altiris March 2002 - December 2007
LDMI Telecommunications May 1993 - March 2002
Skills
SaaS, Process Engineering, Executive Management, Shared Services, Integration, ITIL, Data Center, IT Operations, Business Process, Vendor Management, Cloud Computing, Disaster Recovery, Enterprise Software, Team Building, Strategic Planning, Architecture, Software Development, Agile, Program Management, IT Service Management, ERP, Customer Relations, Enterprise Architecture, Process Development, Process Improvement, Operations Management, Change Management, Business Continuity, Business Management, Team Management, Budgeting, Start-ups, Business Intelligence, SOA, IT Management, Software Project..., Telecommunications, System Architecture, Service Management, IT Strategy, Outsourcing, SDLC, SOX, Team Leadership, IT Governance, Vendor Relations, Business Process..., Strategy Development, Architectures, Management
Education
Lawrence Technological University 2000 — 2002
Masters
Wayne State University 1988 — 1993
BS
Computer Sciences Corporation April 2011 - Present
NOC Communications January 2009 - Present
NOC Legal January 2009 - April 2011
ANXeBusiness February 2007 - January 2009
Talk America / LDMI Telecommunications June 2005 - December 2006
LDMI Telecommunications September 2002 - June 2005
LDMI Telecommunications May 2002 - September 2002
TekSystems Telecommunications June 1999 - December 2001
Skills
Mergers, Business Development, Project Management, Recruiting, Human Resources, Due Diligence, Policy, Legal Writing, Telecommunications, Contract Negotiation, Start-ups, Corporate Law
Education
Wayne State University Law School 2004 — 2007
Juris Doctorate, Corporate Law
Wayne State University 2002 — 2004
Masters of Business Administration, Marketing & Management of Information Systems
Michigan State University 1994 — 1999
Bachelor Of Science, Lyman Briggs Biology
Clarkston High School 1992 — 1997
TelNet Worldwide, Inc. 2007 - Present
Talk America 2005 - 2006
LDMI Telecommunications 1994 - 2006
Skills
Telecommunications, Strategic Planning, VoIP, Management, Cross-functional Team..., Leadership, Direct Sales, Managed Services, Financial Analysis, Vendor Management, Account Management, Business Planning, Financial Modeling, Business Development, Project Management, Process Improvement, Sales, New Business Development, Strategy, IP, Cloud Computing, Contract Negotiation, Forecasting, Recruiting, Sales Management, Solution Selling, Start-ups, Unified Communications, Call Centers, Mergers, Financial Reporting
Education
Michigan State University 1988 — 1991
BofA, Finance
Wayne State University
MBA, Finance and Information Systems
TelNet Worldwide, Inc. 2009 - Present
LDMI Telecommunications 1998 - 2007
Skills
VoIP, Telecommunications
Education
University College Dublin 1973 — 1977
Colaiste Mhuire
Waste Management January 2012 - Present
Waste Management February 2009 - December 2011
Waste Management October 2006 - February 2009
LDMI Telecommunications July 2005 - October 2006
Talk America / LDMI 2001 - 2006
Ameritech 1997 - 2001
Skills
Customer Experience, Cross-functional Team..., Training, Management, Call Center, Call Centers, Waste Reduction, Waste, Leadership, Solid Waste, Transportation..., Recycling, Environmental Services, Business Process, Waste Management, New Business Development, Sales, Selling, Customer Service, Operations Management, Transportation, RCRA
Education
Davenport University 1998 — 2000
Bachelor of Business Administration (BBA)
Endo Pharmaceuticals May 2008 - October 2012
Penn Care Medical November 2006 - May 2008
LDMI Telecommunications July 2004 - October 2006
Skills
Pharmaceutical Sales
Education
Ohio Dominican University 1997 — 2001
Dublin High School 1993 — 1997
DELMIA 2002 - Present
LDMI Telecommunications 2000 - 2002
Deneb Robotics 1990 - 2000
Control Data Corporation 1988 - 1990
Skills
Product Lifecycle..., Software Development, Software Engineering, MatrixOne, C++, Simulations, Software Project..., Requirements Analysis, Java, PDM, Catia
Education
Michigan State University 1983 — 1987
Bachelor of Science (BS), Computer Science
Improvement Path Systems March 2015 - Present
Tweddle Group August 2008 - March 2015
Kforce April 2008 - August 2008
NuSoft Solutions March 2007 - April 2008
LDMI Telecommunications 1999 - 2006
Henry Ford Health System September 1997 - September 1999
AlliedSignal Automotive April 1989 - November 1995
Skills
Agile Methodologies, Microsoft SQL Server, .NET, Software Development, JavaScript, C#, SQL, ASP.NET, Web Services, Visual Studio, Databases, Visual Basic, MySQL, Database Design, HTML, Requirements Analysis, IIS, Integration, Software Documentation, XML, Process Improvement, T-SQL, SDLC, VB.NET
Education
Oakland University
BS, Management
Oakland University
BA, English Language and Literature, General
Windstream Hosted Solutions January 2012 - Present
Peatec Communications 2010 - 2011
Cavalier Telephone 2006 - 2008
Talk America 2005 - 2006
LDMI Telecommunications 2001 - 2006
Ideal Technology Solutions 1996 - 2001
Decision Data 1984 - 1992
Skills
Cisco Technologies, VMware, Firewalls, Integration, Linux, Managed Services, System Deployment, VoIP, TCP/IP, Windows, Troubleshooting, Servers, Enterprise Software, Network Administration, Technical Support, Telecommunications, Windows Server, Training, Red Hat Linux, Asterisk, Switches, Vendor Management, WAN, Service Delivery, Data Center, Network Design, T1, System Administration, Ethernet, MPLS, DSL, LAN-WAN, Wireless, Networking, Process Improvement, Provisioning, Routers, Novell, VPN, Call Centers, Network Security, Cloud Computing, IP, Unified Communications, Business Planning, Telephony, Barracuda Spam Firewall, Sales, Disaster Recovery, Network Engineering
Education
Global Knowledge 2014 — 2014
VCP Certification 5.0, VMWare
Baker College Business and Corporate Services 1994 — 2000
Lyons Consulting Group January 2014 - Present
ChannelNet November 2010 - June 2014
Ndex Technologies July 2008 - November 2011
Quicken Loans March 2007 - June 2008
LDMI Telecommunications 2003 - 2007
LDMI/Talk America 2003 - 2007
Skills
C#, Microsoft SQL Server, Visual Studio, TFS, Entity Framework, ASP.NET, jQuery, LINQ, JavaScript, Web Services, AJAX, Scrum, Windows Phone, Enterprise Software, Software Development, WCF Services, CSS Javascript, System Architecture, Design Patterns, Team Leadership, Telerik Controls, Reflection, Windows Services, Content Managed Websites, Unit Testing, Project Management, .NET, Web Development, WCF, CSS, Agile Methodologies, HTML5, Demandware, CSS3, ecommerce
Education
Schoolcraft College 1994 — 1995
None, Computer Science
TelNet Worldwide, Inc. April 2014 - Present
TelNet Worldwide, Inc. February 2012 - April 2014
Cavalier Telephone/Paetec/Windstream 2008 - 2012
Cavalier Telephone January 2007 - November 2007
Cavalier Telephone January 2006 - January 2007
Talk America January 2005 - January 2006
LDMI Telecommunications January 2004 - January 2005
LDMI Telecommunications January 2002 - January 2004
LDMI Telecommunications January 1997 - January 2002
LDMI Telecommunications June 1996 - January 1997
Skills
Call Centers, Technical Support, Customer Service, Routing, Sales Management, Software Installation, Testing, VoIP, Telecommunications, Telephony, Managed Services, Unified Communications, T1, Solution Selling, DSL, Call Center, Networking, Management, MPLS, Troubleshooting, Sales Process
Education
Ferris State University 1992 — 1994
Social Work
Macomb Community College 1990 — 1992
Associates, General Studies
Cavalier Telephone & TV Operations ManagerCavalier2006 - Present
Talk America 2006 - Present
LDMI Telecommunications 2005 - Present
Cavalier Telephone 2001 - Present
ACN November 2000 - 2004
ACN Europe BV 2000 - 2003
Allnet Communications 1980 - 2001
Frontier Communications aka Global Crossing 1980 - 2001
ACN 1999 - 2000
Global Crossing Communications 1981 - 2000
Education
City University of New York-Hunter College 1971 — 1975
ba, educatoin
University of Michigan December 2001 - Present
XO Communications 1999 - 2001
LDMI Telecommunications 1998 - 1999
LDMI Telecommunications 1997 - 1998
Skills
Telecommunications, Networking, Troubleshooting, Customer Service
Education
Michigan State University 1993 — 1997
Standish-Sterling Central
Ducker Worldwide January 2012 - Present
Ducker Worldwide November 2008 - February 2012
Ducker Research Europe October 2007 - November 2008
American Red Cross Central Michigan Chapter January 2007 - May 2007
Murray O'Laoire Architects May 2005 - August 2005
LDMI Telecommunications June 2003 - August 2003
Skills
Market Research, Marketing Research, Market Analysis, Project Management, Research, Marketing Strategy, PowerPoint, Microsoft Excel, Microsoft Office, Marketing Communications, Data Analysis, CRM, Management, Quantitative Research, Marketing, Qualitative Research, Segmentation, Focus Groups, Competitive Intelligence, Customer Insight, Competitive Analysis, Market Intelligence, Survey Design, Analytics
Education
Burke Insititute
Advanced Focus Group Moderation
Central Michigan University 2003 — 2007
BS, Journalism, Public Relations, Political Science
Edge Hill University 2005 — 2006
Citadel Systems 2012 - Present
Blue Cross and Blue Shield of Michigan May 2010 - July 2011
US Census Bureau April 2010 - May 2010
Kelly Services September 2007 - June 2009
LDMI Telecommunications December 2002 - March 2005
Comcast Corporation September 2002 - November 2002
Global Crossing February 2000 - November 2001
Global Crossing July 1999 - February 2000
Global Crossing July 1996 - July 1999
Global Crossing April 1995 - July 1996
Skills
VoIP, Operating Systems, Networking, Troubleshooting, Technical Support, Microsoft Office, Telecommunications, Ethernet, Switches, Training, Telephony, WAN, IP, Visio, Cisco Technologies, Computer Network..., Customer Service, Call Center, Leadership, Call Centers
Education
Oakland Community College 2005 — 2007
AAS, Robotics/Automated Systems Technology
Oakland University 1987 — 1992
BA, English - Major, Communications - Minor
TelNet Worldwide, Inc. January 2009 - Present
George P Johnson May 2007 - September 2008
LDMI Telecommunications (Talk America Acquired), Southfield, MI 1997 - 2004
LDMI Telecommunications September 1996 - November 2002
Skills
Telecommunications, HRIS, Employee Relations, New Hire Orientations, Talent Management, Vendor Management, Talent Acquisition, Business Development, Recruiting, Call Centers, Account Management, Executive Search, Leadership, Interviews, Onboarding, Management, Strategic Planning, Project Management, Networking, Team Building, Performance Management, Technical Recruiting, Applicant Tracking..., Human Resources, Sourcing, College Recruiting, Employee Benefits, Temporary Placement, Benefits Negotiation, Internet Recruiting, HR Policies, Contract Recruitment, Succession Planning, Screening Resumes, Benefits Administration, Hiring, Training, Staffing Services, Cold Calling
Education
Grand Valley State University 1974 — 1977
BA, Business
Utility Telecom LLC January 2007 - March 2009
LDMI Telecommunications January 1996 - November 2005
Education
University of Phoenix 2009 — 2012
Bachelors, Business Management