Manheim Company
Industry: Automobile company
DescriptionManheim, Inc. is an automobile auction company and the world's largest wholesale auto auction based on trade volume with 145 auctions located in North America, Europe, Asia and Australia. Parent organization: Cox Enterprises Headquarters: Atlanta, Georgia, United States Number of locations: 145 Founded: 1945 Subsidiaries: Manheim Pty Ltd, Manheim Auctions Ltd., SVPs: Patrick Brennan (Marketplace), Jim Williams (Inventory Solutions, Logistics)
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Manheim Employees
Manheim June 2015 - Present
Emmanuel Lawn Care May 2013 - May 2015
8 Days a Week Events May 2011 - July 2013
Corso, Kennedy and Campbell LLP May 2012 - August 2012
Skills
Bilingual-English/Spanis..., Microsoft Office, Management, Facebook, Microsoft Word, Microsoft Excel, PowerPoint, Spanish
Education
Georgia State University 2011 — 2015
Bachelor's Degree, Bachelors of Business Administration (BBA), Business/Managerial Economics
Università Ca' Foscari di Venezia 2011 — 2015
Bachelor's Degree, Business Administration and Management, (BBA) Economics and Management
Manheim May 2015 - Present
Manheim September 2014 - May 2015
Alaska Ice Seafoods Inc. December 2009 - October 2013
Clamorama Shellfish LLC July 2009 - October 2013
Hinshaw's Automotive Group December 1999 - January 2010
Skills
Customer Service, Research, CRM, Sales, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Management, Marketing Strategy, Time Management, Procurement, E-commerce, HACCP, SSOP, International Logistics, Entrepreneurship, Process Improvement, Seafood, Aquaculture, China Business..., Commercial Fishing, Account Management, Customer Satisfaction, Leadership, Sales Management, Sales Process, Team Building
Education
Green River College 1994 — 1997
Business, Criminal Justice
Auburn Senior High School 1990 — 1994
High School
Insurance Auto Auctions February 2006 - Present
Drive Time Corporation 2005 - 2006
Fireside Bank 2003 - 2005
North Bay Auto Auction 2002 - 2003
Manheim 1996 - 2002
Skills
Automobile, Marketing, Management, Automotive, Customer Satisfaction, Auctioneers, Auction Management, Vehicle Remarketing, Training, Employee Training, Project Management, Salesforce.com, Sales Presentations, Customer Retention, Negotiation, Operations Management, Sales, Sales Management, Sales Operations, Sales Process, Team Building, Vehicles
Education
Hawaii Pacific University 1995 — 1997
Bachelor's degree, Communcations / PR
Kansas City Missouri School of Auctioneering 1993 — 1993
Auctioneering
Dent Wizard International October 2005 - Present
Dent Wizard International October 2005 - October 2010
Manheim June 2003 - October 2005
Manheim March 2001 - June 2003
CBS Radio June 1999 - March 2001
Skills
Leadership Development, Business Strategy, New Business Development, Business Management, Sales Management, Operations Management, Remarketing, Marketing Strategy, Teamwork, Integrity, Corporate Finance, Profit & Loss Management, Profitability Analysis, Technical Leadership, Team Motivator, Goal Development, Completion, Management, Income Statement, Sales, Automobile, Budgets, Automotive Aftermarket, Marketing, Automotive, Sales Operations, Team Leadership, Training, P&L Management, Customer Service, Customer Satisfaction, Profit, Selling, Dealers, Leadership, Sales Process, Parts, Retail, Inventory Management, Customer Retention, Business Development, B2B, Fleet Management, P&L, CO-PA, Vehicles, Team Building, Account Management, Negotiation, Forecasting
Education
Henry Ford Community College 1997 — 1999
Business Management /Marketing
Southgate 1993 — 1997
Diploma, General Studies
National Vision, Inc. October 2014 - Present
Intuit October 2010 - October 2011
Realty Smart, LLC July 2002 - September 2010
Manheim June 2001 - May 2002
United States Marine Corps April 1996 - August 2000
Skills
Networking, Technical Support, Sales, Management, Negotiation, Cisco Technologies, Leadership, Contract Negotiation, Customer Service, Marketing
Education
Gwinnett Technical College 2013 — 2014
Associate of Applied Science (AAS), Computer Information Systems Network Specialist Cisco/Microsoft
Regis University 2007 — 2008
MBA, Business
DeVry 1992 — 1995
BS, Accounting
Cox Automotive June 2014 - Present
Manheim July 2013 - June 2014
Manheim June 2012 - July 2013
The Wendy's Company Inc. April 2011 - June 2012
Wendy's/Arby's Group, Inc. November 2010 - April 2011
Wendy's/Arby's Group, Inc. September 2010 - November 2010
Skills
Total Reconciliation..., Oracle E-Business Suite, Cash Management, Excel, Access, Data Warehousing, AS400 system, Essbase, Forecasting, Hyperion Enterprise, Budgets, Smartview, Accounting, Microsoft Excel, Auditing, Vehicle Remarketing, Automotive, General Ledger, Account Reconciliation
Education
Kennesaw State University 2006 — 2010
Michael J. Coles College of Business- BBA, Accounting
Georgia State University 2005 — 2006
Undergraduate Studies
Etowah High School 2001 — 2005
Manheim June 2013 - Present
New Horizons Computer Learning Centers September 2011 - June 2013
IASTA April 2008 - August 2011
Skills
Manage Database, Dimensions of..., New Business Development, Business Innovation, Sales, Business Intelligence, CRM, Sales Operations, Customer Service, Business Process, Selling, Software Documentation, Salesforce.com, Customer Satisfaction, Lead Generation
Education
Illinois State University 1991 — 1995
Bachelor of Science (BS), Geographic Information Science and Cartography
Lincoln University (MO) 1990 — 1991
Economics
Cox Automotive Inc. June 2015 - Present
Carestream Dental January 2014 - April 2015
Carestream Dental January 2013 - December 2013
Manheim November 2011 - January 2013
Manheim December 2010 - December 2011
Manheim April 2009 - December 2010
Manheim/Cox Enterprises October 2007 - April 2009
Manheim/Cox Enterprises February 2006 - October 2007
Skills
Marketing, Marketing Strategy, Client Presentation, Data Analysis, Project Management, Building Relationships, Strategy, Account Management, Analytics, Management, Online Marketing, Sales, Strategic Planning, Training, Selling, Leadership, Lead Generation, Sales Management, New Business Development, Team Building, Sales Process, Email Marketing, Marketing Communications, Market Planning, Cross-functional Team..., B2B
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2012
MBA, Marketing Concentration, 3.84/4.0
LaGrange College
BS, Business Management
Manheim November 2012 - Present
AutoTrader.com February 2008 - October 2011
Comcast May 2006 - February 2008
Education
Georgia State University 2008 — 2012
Bachelor of Business Administration (BBA), Accounting
Avondale High 2000 — 2004
General Studies
PC Fix, Inc. November 2014 - Present
Spark PC December 2009 - Present
Support.com May 2014 - September 2014
Career Education Corporation January 2014 - May 2014
Sell Phone Store July 2013 - September 2013
Manheim October 2012 - January 2013
Manheim September 2012 - October 2012
IST - Installation & Service Technologies, Inc November 2011 - August 2012
National IT Force June 2010 - September 2011
Advanced Broadcast Solutions February 2008 - June 2008
Skills
HTML, XHTML, JavaScript, CSS, Photography, PC maintenance, PHP, Microsoft Office, DHTML, Elgg, Wordpress, Joomla, CAD, Web Design, Web Development, SEO, jQuery, Operating Systems, Windows, Troubleshooting, MySQL, XP, Networking, Laptops, Software Installation, Linux, Network Administration, Windows 7, Windows XP, Windows Server, Ubuntu, DOS, Small Business Support, Social Networking, Business Networking, Social Media Integration, Social Media Consulting, Hardware Installation, Computer Hardware..., WordPress, Computer Maintenance, Small Business, Management, Computer Hardware, Customer Service, Social Media, Technical Support, Sales
Education
International Academy of Design and Technology-Seattle 2013 — 2014
Bachelor of Applied Science (BASc), Web Page, Digital/Multimedia and Information Resources Design, 1
Green River Community College 2010 — 2011
Certification, Webmaster
Bethel High School 2003 — 2006
High School Diploma, Computers & Business
SunTrust Bank May 2015 - Present
SunTrust Bank March 2014 - Present
SunTrust Bank February 2012 - March 2014
SunTrust Bank November 2010 - February 2012
SunTrust Banks, Inc. June 2009 - November 2010
Manheim December 2006 - December 2008
E*TRADE Financial August 1999 - November 2006
Barron Chase Securities January 1996 - January 1998
Skills
Strategy, Product Management, Program Management, Strategic Planning, Cross-functional Team..., Leadership, Vendor Management, Process Improvement, Product Development, Project Management, Management, Integration, CRM, SDLC, Start-ups, Change Management, Website Management, SaaS, Business Process, Enterprise Software, Webmaster Services, Business Planning, Outsourcing, Agile Methodologies, Digital Strategy, Digital Marketing, Mobile Devices, Targeted Marketing, Marketing Strategy, Business Strategy, Team Leadership, Project Portfolio..., Integrated Marketing, Analysis, Marketing, Banking, Team Management, SEO, Analytics, Financial Services, Risk Management, Business Analysis, Portfolio Management
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2010
MBA, Organizational Management Concentration
Georgia State University 1992 — 1994
Bachelor of Science, Psychology, Minor in Management
Manheim June 2014 - Present
C&S Wholesale Grocers 2009 - May 2014
INVISTA 2003 - December 2008
Washington Inventory Service 1999 - 2003
Frederick's of Hollywood 1998 - 1999
TeleService Resources - (formerly an AMR Company) 1997 - 1998
Ryder System 1992 - 1997
Wackenhut 1982 - 1992
Skills
Talent Acquisition, Organizational..., Leadership Development, Change Management, Restructuring, Union Avoidance, Employee Engagement, Performance Management, Proactive Employee..., Litigation avoidance, Talent & Succession..., Competency Development, Cross-functional Team..., Incentive Development, Senior Executive..., Communications, Strategic Planning, Linking Business Goals..., Personnel Management, Talent Management, Succession Planning, Training, Incentive Programs, Human Resources, Recruiting, Communication, Coaching, HRIS, Litigation, Leadership, Employee Relations, Management, Strategy, Program Management, Interviews, Workforce Planning, Employment Law, Employee Benefits, Deferred Compensation, Operations Management, Labor Relations, Temporary Placement, HR Policies, Career Development, Benefits Administration, Affirmative Action, College Recruiting, SPHR
Education
Harvard Business School
Strategic Human Resource Course
New York University 1980 — 1982
Masters, Psychology
New York University 1977 — 1980
Bachelor, Psychology
All Hallows High School 1974 — 1977
HS Diploma
Manheim August 2013 - Present
Cox Communications March 2006 - August 2013
Dish Network March 2000 - October 2005
Staples Business Advantage 1997 - March 2000
United Parcel Service (UPS) 1986 - 1997
Skills
Telecommunications, Vendor Management, Cross-functional Team..., Program Management, Product Management, Project Management, PMO, Process Improvement, Wireless, Business Analysis, Visio, Integration, Call Center, SDLC, MS Project, Change Management, Business Process..., Strategic Planning, Project Planning, Training, Leadership, Call Centers, CRM, Project Portfolio..., Business Process
Education
Georgia State University - J. Mack Robinson College of Business 1985 — 1989
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cox Automotive Inc. Director, Industry EventsManheimJanuary 2013 - July 2015
Manheim January 2011 - December 2012
Manheim May 2005 - January 2008
Cox Enterprises, Inc March 1998 - May 2005
Skills
Automotive, B2B, Customer Retention, Marketing Strategy, Sales Management, Sales Process, Sales Operations, Business Development, Cross-functional Team..., Customer Satisfaction, Profit, Strategy, Market Planning, Marketing, New Business Development, Lead Generation, Events Coordination, Salesforce.com, Leadership, Competitive Analysis, Marketing Management, Team Building, Online Marketing, Account Management, Selling, Automobile, Pricing, Sales, CRM, Inventory Management, Marketing Communications, Forecasting, Team Leadership, Direct Marketing, Management
Education
Georgia State University
Business Administration and Management, General
Manheim February 2013 - Present
State of Georgia July 2011 - February 2013
Cox Communications March 2004 - 2011
AmeriCold Logistics October 2003 - February 2004
Delta Air Lines July 2003 - October 2003
Delta Air Lines January 2002 - July 2003
Delta Air Lines June 1999 - December 2001
Delta Air Lines June 1997 - June 1999
Skills
Succession Planning, Performance Management, Leadership Development, Mentoring, Talent Management, Training, Coaching, Organizational..., Talent Acquisition, Human Resources, Leadership, Organizational..., Team Building, Interviews, Management, Program Management, Strategy, Employee Engagement, Strategic Planning, Onboarding, Workforce Planning, Performance Improvement, Employee Relations, Career Development, Executive Coaching, Workshop Facilitation
Education
Georgia State University
Masters of Science, Human Resource Development
The University of Memphis 1983 — 1986
Bachelor of Science, Education
Macy's August 2013 - Present
Fiverr (Fiverr.com) December 2012 - January 2013
Reservoir High August 2009 - June 2011
Manheim May 2010 - August 2010
ADESA July 2006 - April 2008
Adesa Phoenix Auto July 2006 - April 2008
Fry's Food and Drug October 2005 - June 2006
Skills
Coaching, People Skills, Writing, Public Speaking, Reading, Sight Reading, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Debate, Group Instruction, Time Management, Critical Thinking
Education
Howard Community College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Baking and Pastry Arts/Baker/Pastry Chef, A
Present Howard Community College 2012 — 2014
Associates, Business Administration
Desert Vista High School 2001 — 2005
Diploma, General
Desert Vista High School 2001 — 2005
High School Diploma
Manheim December 2014 - Present
Swizznet July 2014 - October 2014
VirtualQube March 2013 - July 2014
Moose Logic January 2012 - March 2013
Zones Inc. September 2008 - January 2011
Well Fargo Home Mortgage December 2007 - September 2008
GMAC Mortgage March 2007 - October 2007
Accredited Home Lenders October 2004 - March 2007
Rainier Mortgage/Zindel Financial Services August 2001 - October 2004
Skills
Solution Selling, Account Management, Virtualization, Data Center, Management, Selling, Cloud Computing, SaaS, Sales Process, Salesforce.com, Marketing, Enterprise Software, Leadership, Channel Partners, Sales, Cold Calling
Education
Green River Community College 1995 — 1997
Criminal Law
RelayHealth February 2015 - Present
American Income Life Insurance Company September 2014 - January 2015
Robert Half Finance & Accounting July 2014 - September 2014
Dell Perot Systems June 2010 - July 2014
Georgia-Pacific LLC March 2010 - May 2010
Manheim September 2009 - December 2009
Deloitte Consulting January 2008 - March 2009
Invesco Ltd. April 2004 - January 2008
Invesco June 2000 - April 2004
INVESCO Capital Management 1998 - 2000
Skills
Forecasts/Budget..., Financial Management, KPI Performance Measures, Database Management, Contract Management, Portfolio Management, Managerial Finance, Financial Analysis, Database Admin, Business Process..., Budgets, Program Management, Forecasting, Analysis, Accounting, Access, Leadership, Data Analysis, Management, Process Improvement, Finance, Business Analysis
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2009
PMBA
Georgia State University 1995 — 2000
BBA
Manheim June 2015 - Present
US Bank N.A. November 2014 - May 2015
Valley National Bank February 2014 - August 2014
Bank of Oklahoma March 2013 - December 2013
CNO Financial Group September 2011 - March 2013
JPMorgan Chase April 2007 - August 2011
Skills
Commercial Lending, Commercial Banking, Loans, Small Business Lending, Credit Analysis, Banking, Credit, Consumer Lending, Retail Banking, Mortgage Lending, Treasury Management, Cash Management, Investments, Wealth Management, Portfolio Management
Education
Indiana Institute of Technology 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Manheim April 2011 - Present
DealerMatch November 2013 - April 2014
Manheim March 2008 - October 2012
Manheim March 2008 - March 2010
SP Field Sservices October 2007 - February 2008
Sopp Chevrolet November 2005 - November 2007
Sonic Automotive 2004 - 2005
Skills
Sales Management, Automobile, Sales, Automotive, Customer Retention, Sales Process, Leadership, Vehicles, Profit, Dealers, Sales Presentations, Marketing, Customer Service, Customer Satisfaction, Automotive Aftermarket, Pricing, Sales Operations, Selling, Team Leadership, New Business Development, Account Management, Salesforce.com, Team Building, Dealer Management, Cold Calling, Sales Growth, Small Business, Microsoft Excel, Microsoft Word, PowerPoint, Fleet Management, Business Planning, B2B, Selling Skills, Microsoft CRM, Team Management, Security Management, Territory Development, Time Management, Sales Force Development, Inventory Management, Parts, Operations Management, Direct Sales, Negotiation, Wholesale, Purchasing, Territory..., Territory Management, Marketing Strategy
Education
Golden West College 1998 — 2000
Criminal Justice
BrightShare Consulting LLC January 2013 - Present
Manheim March 2013 - August 2013
Miller & Martin PLLC 2007 - 2012
The Coca-Cola Company 2007 - 2012
Tennessee Supreme Court July 2006 - August 2006
Skills
Litigation, Mediation, Civil Litigation, Trials, Corporate Law, Management, Employment Law, Legal Research, Commercial Litigation, Courts, Contract Negotiation, Trial Practice, Arbitration, Legal Writing, Class Actions, Intellectual Property, Product Liability, Westlaw
Education
University of Tennessee College of Law 2004 — 2007
J.D., Law
University of Tennessee-Knoxville - College of Business Administration 2000 — 2004
B.S., Accounting
HelmsBriscoe ResourceOne March 2015 - Present
Tracey Ireland Meetings & Events, LLC February 2014 - Present
Nerium International November 2013 - Present
Aaron's, Inc April 2014 - December 2014
First Data Corporation December 2012 - September 2013
Manheim March 2009 - December 2012
Manheim Online Solutions / Cox Enterprises January 2007 - March 2009
Atlanta Arrangements, Inc. August 2006 - December 2006
Travel Solutions, Inc. January 2006 - June 2006
Island Partners Hawai'i January 2004 - January 2006
Skills
Event Management, Event Planning, Trade Shows, Meeting Planning, Account Management, Corporate Events, Contract Negotiation, Marketing, Budgets, Strategic Planning, Incentives, Sales, Marketing Strategy, Team Building, Public Relations, Marketing Communications, Customer Service, Management, Social Media, Hospitality, Time Management, Sales Management, Strategy, Fundraising, Social Media Marketing, Business Development, Negotiation, Strategic Partnerships, Leadership, Customer Satisfaction, Salesforce.com, Sponsorship, Project Management, Advertising, New Business Development, CRM, Lead Generation, B2B, Project Planning, Marketing Management, Email Marketing, Product Marketing, Online Marketing, Direct Marketing, Enterprise Software, Market Planning, Vendor Management, Social Networking
Education
Indiana University of Pennsylvania 1980 — 1984
Bachelor of Science (BS), Communications
China Ocean Shipping Company (COSCO) January 2015 - Present
RigNet December 2014 - January 2015
Opportune LLP February 2014 - December 2014
Houston Chronicle October 2012 - February 2014
CGGVeritas November 2012 - March 2013
CGG 2013 - 2013
Manheim March 2012 - November 2012
Montierra Minerals and Production May 2009 - March 2012
Eagle Rock Production May 2008 - September 2008
Montierra Minerals and Production May 2007 - September 2007
Skills
Accounts Payable, Account Reconciliation, Accounts Receivable, Invoicing, BOLO, Bookkeeping, Finance, Accounting, Data Entry, Customer Service, General Ledger, Financial Reporting, Management, Sarbanes-Oxley Act, Human Resources, Microsoft Excel, Financial Accounting, Financial Analysis
Education
Houston Community College 2009 — 2014
Sophmore
The High School For Law Enforcement and Criminal Justice 2005 — 2009
Diploma, 4 year College Prep
Houston Community College System
Accounting and Finance
Manheim April 2013 - Present
The Coca-Cola Company 2003 - June 2012
BaylessCronin 1999 - 2003
BBDO 1999 - 1999
Ogilvy & Mather 1996 - 1999
Skills
Account Management, Advertising, Project Management, Strategy, Management, Creative Direction, Editing, Digital Marketing, Marketing Communications, Social Media Marketing, Marketing Strategy, Integrated Marketing, Public Relations, Marketing Management, Online Advertising, Social Media, Marketing, Business Development
Education
Georgia State University
Bachelor of Arts (BA), English Lit; Global Politics
high school
Cox Automotive Inc. August 2015 - Present
Manheim May 2013 - August 2015
SunTrust Bank March 2011 - April 2013
Citizens Bank March 2007 - March 2011
Citizens Bank January 2005 - March 2007
Fidelity National Information Services \ BenchMark Consulting January 1996 - December 2004
Wachovia Bank January 1991 - December 1995
Skills
Retail Banking, Banking, Portfolio Management, Loans, Credit, Risk Management, Mortgage Lending, Cash Management, Basel II, Business Transformation, Credit Risk, Private Banking, Financial Risk, Business Process..., Underwriting, Project Management, Project Portfolio..., Financial Analysis, Six Sigma, Agile Methodologies, Business Process, SDLC, Outsourcing, Management, PMO, Program Management, PMP, CRM, Analysis
Education
Georgia Southern University - College of Business Administration 1987 — 1991
BBA, Finance
Kluster Shop September 2011 - Present
P is for Possible August 2010 - Present
East Market District Association April 2009 - December 2013
Strategic Communications 2010 - 2012
Tucker Booker Donhoff + Partners 2009 - 2010
Manheim 2007 - 2009
Neutz and Tudor Automotive 2003 - 2007
Skills
Strategic Planning, Budgets, Event Planning, Social Media, Accounting, Team Building, Marketing, Marketing Strategy, Advertising, Process Improvement, Public Speaking, Forecasting, Project Management, Fundraising, Event Management, Non-Profits, Small Business, Small Business..., QuickBooks, Launching Start-ups, Managing Start-ups, Hiring, Human Resources, Fashion, Online Marketing, Graphic Design, Online Sales, Jewelry Design, Fashion Design, Adobe Illustrator, Non-profits, Sales, Management, Entrepreneurship, Social Networking, Start-ups, Nonprofits
Education
University of Louisville 2003 — 2007
Bachelor, Business
Indiana University-Southeast 2010 — 2013
Masters, Business Administration
Certified Management Accountant
Professional Accreditation
Secure-24 October 2014 - Present
Secure-24 August 2013 - October 2014
G4S September 2012 - August 2013
Manheim June 2007 - September 2012
Skills
Business Analysis, Quality Assurance, System Administration, Troubleshooting, Process Improvement, Software Documentation, ITIL, Visio, Disaster Recovery
Education
Henry Ford Community College
Information Technology
Center for Disease Control (Contractor for TEK Systems) March 2015 - Present
Synacor (Contractor for TEK Systems) May 2014 - January 2015
Manheim July 2013 - January 2014
TenTech 2011 - 2012
Computer Learning and Design Center August 2006 - May 2011
Howard University June 2007 - August 2009
Middle School of Mathematics and Science November 2008 - May 2009
Skills
Computer Hardware, Team Leadership, Microsoft Office, Teamwork, Windows Server, Customer Service, Project Coordination, Computer Science, Business Intelligence, Critical Thinking, Interpersonal..., Teaching, Fast Learner, Computer Network..., Sales, Mathematics, Business Travel, C++ Language
Education
Howard University
Systems and Computer Science Major
Year Up 2013 — 2014
IT & Business Communication
Osborne High School 2002 — 2006
High School Diploma Dual Seal in Business, Leadership and Administrative Management
Cox Automotive Inc. September 2014 - May 2015
Manheim May 2013 - September 2014
Manheim May 2011 - April 2013
Manheim May 2009 - May 2011
Online Solutions Manheim March 2007 - May 2009
E*TRADE Financial October 2006 - March 2007
Colonial Pipeline Company March 2002 - August 2006
Initiative Media January 2000 - January 2002
Skills
Troubleshooting, Management, Process Improvement, Marketing, Business Analysis, Strategic Planning, CRM, System Administration, Software Project..., SDLC, Negotiation, Program Management, Customer Retention, Analytics, Project Management, Customer Satisfaction, Product Development, Business Intelligence, Business Process..., Customer Service, E-commerce, Account Management, Cross-functional Team..., Software Documentation, SQL, New Business Development, Business Planning, Data Warehousing, Team Building, Automotive, Agile Methodologies, Sales, Business Objects, Call Center, Call Centers, Product Management, Leadership, Vendor Management, Competitive Analysis, Salesforce.com, Strategy, Team Leadership, Forecasting
Education
University of Phoenix 2004 — 2006
MBA, Business Management
Georgia State University - J. Mack Robinson College of Business 1995 — 2000
BBA, Dual Major of Marketing and Management
ExtraHop Networks January 2015 - Present
ExtraHop Networks 2012 - Present
ExtraHop Networks February 2012 - January 2013
Elinate LLC 2010 - 2013
ExtraHop Networks May 2011 - February 2012
F5 Networks October 2009 - 2011
F5 2009 - 2011
F5 Networks July 2008 - October 2009
F5 Networks, Inc. November 2006 - June 2008
Manheim November 2000 - November 2006
Skills
Django, Redis, Celery, Python, Architecture, Systems Engineering, High Availability, Design, Application Delivery..., Application Performance..., Business, Pre-sales, Sales Management, Entrepreneurship, Networking, Applications Delivery, Designs, Sales, TCP/IP, Management, Data Center, Load Balancing, Network Architecture, Virtualization, Firewalls, F5 BigIP, Solution Selling, Start-ups, Strategy, Storage, Enterprise Software, Network Security, Routing, Servers, Go-to-market Strategy, SaaS, VMware, Managed Services, Architectures
Education
Georgia State University 2006 — 2008
MBA, General
Georgia State University - J. Mack Robinson College of Business 2006 — 2008
MBA, Managerial Sciences
University of Florida 1993 — 1996
Plant Biology, Bilogical Science
Manheim February 2014 - Present
Manheim May 2013 - February 2014
Manheim October 2012 - May 2013
Dealer Services Corporation October 2010 - October 2012
Dealer Services Corporation January 2008 - October 2010
Dealer Services Corporation January 2007 - January 2008
Dealer Services Corporation August 2005 - January 2007
Enterprise Rent-A-Car May 1998 - July 2005
United States Army National Guard October 1992 - October 1998
Skills
New Business Development, Sales Management, Account Management, Sales Process, Customer Satisfaction, Automotive, Team Building, Negotiation, Customer Retention, Business Development, Sales, Strategic Planning, Credit, Business Strategy, Sales Operations, Forecasting, Automobile, Operations Management, Business Planning, Marketing, Management, Selling, Coaching, Finance, Product Development, Executive Management, Leadership, Profit, Start-ups, Training, Budgets, Recruiting, Retail
Education
Indiana Wesleyan University
Bachelor of Science, Management
Manheim December 2014 - Present
Bank of America August 2009 - December 2014
Uline 2004 - 2009
Skills
Ruby on Rails, Ruby, Web Development, Git, Github, HTML 5, CSS, HAML, Sinatra, Leadership, Management, Public Speaking, Banking, Sales Management, Sales, Retail Banking, Credit, Cash Management, Consumer Lending, Relationship Management, Commercial Banking, Translation, Spanish, Business Writing, HTML5, Customer Service, Vim, Tmux, Agile Methodologies, SQL, MySQL, Test Driven Development
Education
The Iron Yard 2014 — 2014
12-week Intensive Ruby on Rails Academy
Georgia State University 2000 — 2004
Bachelor of Arts (B.A.), Spanish and International Business
AIG August 2014 - Present
Georgia State University January 2013 - Present
Cbeyond September 2013 - May 2014
Genuine Parts Company January 2014 - April 2014
Uline January 2013 - April 2013
Rock-Tenn Company November 2011 - September 2012
Manheim September 2011 - October 2011
I C Consulting December 2010 - July 2011
Ryerson Tull March 2010 - July 2010
AutoTrader.com August 2009 - December 2009
Skills
Six Sigma, Process Improvement, Operational Excellence, Analysis, Data Analysis, Change Management, Project Management, Supply Chain Management, Business Process..., Minitab, Value Stream Mapping, MS Project, Kaizen, Forecasting, Training, Business Process Design, Inventory Management, Black Belt, TQM, DMAIC, Data Mining, Lean Transformation, Process Excellence, Capacity Planning, Account Reconciliation, ERP Implementations, Data Collection, Regression Analysis, MS Excel Pivot Tables, Root Cause Analysis, Vlookup, Spreadsheets, KPI Dashboards, Variance Analysis, Efficiency Improvement, Cost Reduction, Waste Reduction, Excel, MS Office Suite, Process Capability, Control Charts, ANOVA, Regression Testing, Certified Green Belt, LSS, Excel Dashboards, Urdu, Hindi, Variation Reduction, Hypothesis Testing
Education
Georgia State University - J. Mack Robinson College of Business 2012 — 2014
Professional Masters of Administration (PMBA), Operations Management, Major GPA - 3.75
Georgia State University - J. Mack Robinson College of Business 2012 — 2012
Certificate, Certificate, Lean Six Sigma (Gold Executive)
Georgia State University - J. Mack Robinson College of Business 2012 — 2012
Certificate, Lean Six Sigma (Gold Executive)
Georgia State University - J. Mack Robinson College of Business 2009 — 2009
Certificate, Certificate, Lean Six Sigma (Gold Executive)
Georgia State University - J. Mack Robinson College of Business 2009 — 2009
Certificate, Lean Six Sigma (Gold Executive)
Georgia State University - J. Mack Robinson College of Business 2006 — 2010
Bachelor's degree, Operations Management
Georgia State University - J. Mack Robinson College of Business 2006 — 2010
Bachelor's degree, Corporate Finance
Georgia State University - J. Mack Robinson College of Business 2006 — 2010
Bachelor's degree, Investment Finance
Georgia State University - J. Mack Robinson College of Business 2006 — 2010
Bachelor's degree, Financial Institutions Finance
Georgia State University - J. Mack Robinson College of Business 2006 — 2010
Certificate, Hospitality Administration
Pariveda Solutions May 2015 - Present
Infinitas Software, Inc May 2006 - Present
Manheim May 2014 - April 2015
Deloitte September 2013 - May 2014
InterContinental Hotels Group (IHG) April 2011 - September 2013
Orion Systems Integrators, Inc. September 2010 - September 2013
Matrix Resources June 2010 - September 2010
RelayHealth January 2010 - June 2010
Enguage Digital, Inc June 2009 - December 2009
IDology, Inc March 2008 - May 2009
Skills
Hibernate, XML, AJAX, Spring, JSP, jQuery, JavaScript, REST, EJB, JDBC, Oracle, Flex, SOAP, MySQL, Servlets, CSS, HTML, XHTML, Scriptaculous, Dojo, Struts, Design Patterns, Web Services, Agile Methodologies, Java Enterprise Edition, SDLC, Mobile Applications, Perl, Spring Framework, Object Oriented Design
Education
Middle Tennessee State University 1999 — 2003
Gainesville High School
Gwinnett Technical College
Lanier Technical College
Manheim August 2008 - Present
Cars.com March 2004 - July 2008
Crane Chevrolet/Cadillac January 2000 - February 2004
Skills
Automotive, Customer Retention, Vehicles, Sales, Profit, Automobile, Automotive Aftermarket, Dealers, Customer Satisfaction, Salesforce.com, Sales Operations, Sales Management, Sales Process, B2B, Selling, Fleet Management, Dealer Management, Leadership, CRM, Auctions, Market Planning, P&L Management, Parts, Pricing, Cold Calling, Account Management, Inventory Management, Competitive Analysis, Lead Generation, Business Planning, New Business Development, Forecasting, Income Statement, Purchasing, Customer Service, Direct Sales, Marketing Strategy, Team Building, Operations Management, Marketing, Sales Presentations, Management, Retail, Training, Negotiation, Selling Skills, Wholesale, Key Account Management, Sales Force Development, Cross-functional Team...
Education
Greenville Technical College 1989 — 1991
Associate of Arts (A.A.), Business
DealShield November 2014 - Present
Manheim June 2006 - November 2014
Verizon Business May 2003 - June 2006
Verizon Business May 1999 - May 2003
Skills
IT Management, Software Project..., Agile Methodologies, Software Development, Customer Satisfaction, CRM, Automotive, Business Analysis, SDLC, Enterprise Software, Leadership, Project Management, Process Improvement, Microsoft CRM, Quality Assurance, Business Process..., Agile Project Management, Vendor Management, Automobile, Sales, Salesforce.com, Cross-functional Team..., Customer Retention, Vehicles
Education
Georgia State University
Computer Informations Systems
Watson Realty Corp. January 2009 - Present
Manheim 1993 - Present
Education
Georgia State University 1977 — 1979
Marketing
Manheim January 2014 - Present
Cox Enterprises February 2012 - January 2014
Ernst & Young January 2011 - March 2012
Triage Consulting Group January 2010 - January 2011
Triage Consulting Group July 2008 - December 2009
Meltwater Group August 2007 - May 2008
Skills
Revenue Cycle, Performance Improvement, Hospital Operations, Requirements Analysis, Revenue Management, Process Improvement, Strategic Planning, Hospitals, Management Consulting, Analysis, Change Management, Project Management, Strategy, Management
Education
Hong Kong University of Science and Technology - School of Business and Management
MA, International Business
The Bolles School
University of Florida - Warrington College Of Business
BSBA, Economics
University of Florida - Warrington College Of Business
MA, International Business
Manheim Pennsylvania January 1990 - Present
Manheim September 2005 - Present
Manheim Baltimore-Washington April 2004 - Present
Adesa New Jersey September 2002 - Present
Carriage Trade Auto Auction January 1992 - Present
Hummer & Waltz Auctioneers January 1987 - Present
Mecum Auctions May 2011 - May 2013
Hummer Turfgrass Systems Inc. May 1996 - June 2002
Northway Exchange May 1993 - May 1996
Newburgh Auto Auction August 1989 - May 1996
Skills
Golf, Automotive, Automobile, Racing, Marketing, Strategic Planning, Online Advertising, Advertising, Vehicles, Customer Service, Project Management, Public Relations, Road Racing, auctioneering, Collector & Exotic..., Auctions, Customer Satisfaction, Forecasting, Profit, Purchasing, Product Development, Warranty, Dealer Management, Training, Automotive Aftermarket, Sales Management, Parts, Budgets, Sales Process, New Business Development, Selling, Sales, Negotiation, Team Building, Fleet Management
Education
World Wide College of Auctioneering 1984 — 1984
AS, Auctioneering & Audience Communications
Virginia Tech 1996 — 1997
Turfgrass Ecology & Management, Agriculture, Agriculture Operations, and Related Sciences, Short Course Studies- Graduate
HACC, Central Pennsylvania's Community College 1987 — 1988
AS, Auctioneering & Audience Communications
Manheim June 2007 - Present
Manheim, Inc., a subsidiary of Cox Enterprises 2007 - Present
Skills
Process Improvement, Software Project..., PMP, SDLC, Business Analysis, Automotive, Program Management, Visio, MS Project, PMO, Project Portfolio..., Business Process..., Cross-functional Team..., Vendor Management, Business Process
Education
Hawaii Pacific University
Business
JingZhenGu May 2015 - Present
Carbizz July 2014 - Present
Cox Automotive November 2013 - Present
Bitauto Holdings Limited November 2012 - Present
AutoTrader Group May 2011 - October 2013
AutoTraderClassics December 2007 - May 2011
Manheim 2003 - 2007
Manheim 2002 - 2003
Manheim 2000 - 2002
Sonoco December 1998 - August 2000
Skills
Business Development, Product Development, Leadership, German, French, English, Sales, Automotive, Sales Management, New Business Development, Account Management, B2B, Lead Generation, Competitive Analysis, Profit, Strategy, Marketing, Online Marketing, Training, Management, Advertising, Business Strategy, Key Account Management, CRM, Retail, Brand Development, Strategic Partnerships, Marketing Strategy, Online Advertising, Digital Marketing
Education
Harvard Law School 2014 — 2014
Program on Negotiation
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1998 — 1998
YEI, Business
University of South Carolina-Columbia 1988 — 1990
MIBS, International Business Studies
Nyenrode Business University 1985 — 1988
BBA, Business Administration
IBOTSystems September 2014 - Present
Vendormate,Inc May 2005 - December 2014
Manheim Auctions September 2002 - January 2006
Manheim 2001 - 2005
Cysive 2000 - 2002
Tata Consultancy Services 1996 - 1998
Skills
Hadoop, Lucene, ElasticSearch, SOA, Network Architecture, Stra, Big Data, NoSQL, MongoDB, CouchDB, HBA, Healthcare Information..., Healthcare Information..., Salesforce.com, Offshore Application..., Offshore Software..., Billing Systems, IT Strategy, IT Operations, IT Infrastructure Design, Enterprise Network..., Cassandra, MapReduce, BigTable, Enterprise Search, Cloud Computing, Enterprise Software, SaaS, SDLC, Java, Scalability, Product Management, Software Development, Strategy, PostgreSQL, Enterprise Architecture, Professional Services, Entrepreneurship, Distributed Systems, Management, Integration, Virtualization, Hive, Application Architecture, Agile Project Management, REST, Solution Architecture, Business Intelligence, Linux, Java Enterprise Edition
Education
Indian Institute of Technology, Madras 1994 — 1996
MTech, Energy Systems
Nagpur University 1990 — 1994
BE, Electrical Engg
First Acceptance Corporation October 2010 - August 2014
Manheim January 2006 - February 2010
Kid Gear February 2004 - June 2006
Skills
Insurance, Project Management, Business Development, Strategic Planning, Microsoft Excel, Leadership, Aviation, Risk Management, Vendor Management, Process Improvement, Business Process..., Product Management, Product Development, Sales, Data Analysis
Education
Texas A&M University 2012 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
Middle Tennessee State University 2006 — 2009
Master of Education (M.Ed.)(MS), Aerospace Education/Airport Managment, 3.85 - Magna Cum Laude
Middle Tennessee State University 2003 — 2005
BS, Aerospace Engineering, 3.5 - Cum Laude
Indiana University of Pennsylvania 1995 — 1996
CERT, PA- Police Academy
CSC September 2013 - Present
CSC June 2013 - September 2013
Rappahannock Regional Jail December 2007 - May 2012
Rappahannock Regional Jail December 2007 - May 2012
Manheim 2006 - 2006
Rapidan Plumbing 2005 - 2005
Circuit City 2005 - 2005
howco homes 2003 - 2003
Skills
Enforcement, Criminal Investigations, Patrol, Criminal Justice, Firearms, Interrogation, Crime Prevention, Evidence, Field Training, Field Training Officer, Public Safety, Law Enforcement..., Surveillance, Investigation, Time Management, Supervisory Management, Outstanding..., Decisiveness, Common Sense, Deductive Reasoning, Report Writing, Efficiency, punctuality, Education, Computer-savvy, use of two way radio, Analyze Problems, Highly detail oriented, Observational, Asset Management, Research, Technical Writing, Network Engineering, Routing Protocols, Cisco IOS, Security, Management, Security Clearance, Training, Microsoft Office
Education
Germanna Community College 2013 — 2013
Non-Credit, Cisco Certified Network Associate Course Part I Network Fundamentals, Completed
Germanna Community College 2013 — 2013
Cisco Certified Network Associate Part II Routing Protocols and Concepts, completed
Germanna Community College 2013 — 2013
Cisco Cerified Network Associte Part III
Rappahannock Regional Criminal Justice Academy 2008 — 2008
Certification, Jail Basic Officer
Manheim June 2011 - Present
Manheim Fredericksburg March 2003 - June 2011
Skills
Fleet Management, Vehicles, Automotive, Automobile, Customer Satisfaction, Customer Retention, Profit, Inventory Management, Purchasing, Process Improvement, Operations Management, Automotive Aftermarket, Continuous Improvement, Logistics, Customer Service, Team Building, Forecasting, Account Management, Negotiation, Sales Operations, Cross-functional Team..., Vendor Management, Strategic Planning
Education
James Madison University 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Germanna Community College 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Manheim 2013 - Present
Promethean 2010 - 2013
TSYS Loyalty 2009 - 2010
Eastman Kodak 2005 - 2008
Eastman Kodak 2003 - 2005
Eastman Kodak 1998 - 2003
Delta Air Lines 1997 - 1998
Frazier Marketing & Design 1995 - 1997
Printing Solutions 1994 - 1995
Skills
Product Marketing, Strategic Planning, Category Management, Business Case, P&L Management, Product Development, Product Management, Strategic Assessment, Channel Marketing, Global Sourcing, Technology Evaluation, Brand Development, Idea Generation, Product Strategy, Business Strategy, Retail, B2B, People Management, Team Management, Strategy, Digital Marketing, Management, Multi-channel Marketing, Product Launch, Cross-functional Team..., Competitive Analysis
Education
Georgia State University - J. Mack Robinson College of Business 1996 — 1998
Masters
North Carolina State University - College of Management 1990 — 1994
BA
VinSolutions January 2014 - Present
Music City Autoplex January 2013 - January 2014
AutoTrader.com 2011 - 2012
Finishline Ford 2010 - 2011
Manheim February 2008 - November 2010
CarMax 2002 - 2008
Skills
Account Management, Automobile, Automotive, Customer Retention, Customer Satisfaction, Profit, Sales Management, Sales Process, Sales Operations, Sales, Pricing, Selling, Automotive Aftermarket, B2B, Vehicles, Team Building
Education
Illinois State University 1999 — 2002
Manheim August 2015 - Present
Custom Facilities December 2014 - August 2015
ADESA April 2014 - November 2014
ADESA January 2013 - April 2014
SaucePan Creative January 2007 - December 2012
HSBC January 2005 - January 2007
Skills
Social Media, Marketing Strategy, Social Media Marketing, Online Marketing, Fundraising, Strategic Planning, Leadership, Public Relations, Event Management, Marketing, Advertising, Public Speaking, Video Production, Sales, Small Business, Social Networking, Email Marketing, Lead Generation, Team Building, Facebook, Event Planning, Market Planning, Marketing Communications, Customer Service, Graphic Design, Community Development, Photography, Newsletters, Cold Calling
Education
Indiana University-Purdue University at Indianapolis 1993 — 2003
AS, General Studies
Hamilton County Leadership Academy 2010 — 2011
Connect 1 Recovery April 2013 - Present
Primeritus Financial Services January 2012 - April 2013
ReposDirect.com and Allegent Recovery, LLC 2009 - October 2011
Manheim 2003 - August 2009
Manheim 2001 - 2003
Manheim 1998 - 2001
Habif, Arogeti & Wynne,LLP 1995 - 1998
Skills
Vehicles, Team Building, Strategic Planning, Sales Management, Profit, Process Improvement, Operations Management, New Business Development, Negotiation, Marketing, Management, Finance, Forecasting, Executive Management, Customer Service, Credit, CPA, Business Process..., Automotive, Accounting, Automobile, Call Centers, Customer Satisfaction, Business Planning, Budgets
Education
Georgia State University - J. Mack Robinson College of Business
BBA, Accounting
Manheim April 2013 - Present
The Home Depot February 2013 - March 2013
Access Insurance Company June 2011 - October 2012
SunTrust Robinson Humphrey September 2007 - June 2010
SunTrust Robinson Humphrey December 2001 - September 2007
Harland Financial Solutions June 1996 - June 2001
MicroBilt March 1993 - June 1996
COIN Banking Systems December 1986 - March 1993
Skills
Resource Management, SDLC, Software Development, Coaching, Customer Relations, Staff Training, Mentoring, Scope Management, Risk, Strategic Planning, Team Building, Change Management, Problem Solving, Customer Service, Leadership, CRM, Analysis, Software Documentation, Training, Cross-functional Team..., Software Project..., Project Management, Quality Assurance, Budgets, Financial Risk, Management, Process Improvement, Business Process..., Business Analysis, Vendor Management, Integration, Program Management, Visio, PMO, IT Management, Business Intelligence, Risk Management, IT Strategy, Business Process, PMP, Requirements Analysis, Requirements Gathering, Disaster Recovery, Project Portfolio...
Education
Georgia Southern University - College of Business Administration 1982 — 1986
BBA, Management Information Systems
Manheim June 2014 - Present
AutoTrader.com October 2010 - May 2014
AutoTrader.com May 2008 - October 2010
Perimeter Church July 2005 - November 2008
AutoTrader.com June 2006 - May 2008
AutoTrader.com April 2005 - June 2006
Tescom - USA October 2000 - March 2005
Hi Fi Buys 1993 - 1997
Skills
User Experience, Information Architecture, Interaction Design, Wireframes, Usability Testing, Axure RP, Omnigr, Usability, User Experience Design, Heuristic Evaluation, Wire Framing, User-centered Design, User Interface Design, User Interface, Experience Design, Requirements Gathering, OmniGraffle, Usability Engineering, Persona, Web Design, Card Sorting, Human Computer..., Task Analysis, Storyboarding, Functional..., Design Leadership
Education
Gordon-Conwell Theological Seminary 1988 — 1991
M.A., Theological Studies
North Central University 1981 — 1986
B.S., Biblical Studies
Murdock High School 1978 — 1981
College Prep Diploma
Manheim June 2015 - Present
Piksel Inc. 2011 - June 2015
GGreenpower May 2011 - December 2011
GGreenpower December 2010 - July 2011
Server Corps July 2009 - November 2010
CPSI July 2008 - June 2009
Computer Information and Networking Services, Columbus State University, July 2007 - December 2007
WIFOUR Inc., March 2000 - June 2007
Skills
Linux, Servers, Apache, VoIP, Microsoft Office, Troubleshooting, C++, MySQL, PHP, Cisco, Java, HTML, SQL, Windows, Computer Hardware, Matlab, Programming, Hardware, JavaScript, TCP/IP, Network Administration, C, Active Directory, Network Architecture, Eclipse, XML, Routers, Databases, Integration, Virtualization, System Administration, Security, Excel, VMware, IP, LAMP, Web Servers, SSH, VPN, Bash, DNS, Firewalls, DHCP, Shell Scripting, SNMP, Mac OS X, Subversion, Ubuntu, Network Security, Windows 7
Education
Georgia State University 2013 — 2016
Master of Business Administration (MBA), IT Risk Management
University of South Alabama 2008 — 2011
Bachelor's, Computer Engineering
Manheim November 2008 - Present
Leadership Gwinnett 2007 - 2008
The Atlanta Journal-Constitution 2004 - 2008
ajc.com 2004 - 2008
Wise Business Forms 1996 - 2004
Skills
Direct Mail Campaigns, Trade Shows, Campaigns, Marketing, Marketing Strategy, Leadership, Strategic Planning, Account Management, Advertising, Online Marketing, B2B, Management, Social Media Marketing
Education
Georgia State University - J. Mack Robinson College of Business
M.B.A., Marketing
The University of Georgia
B.S.
Manheim 2015 - Present
A Better Home Care June 2010 - July 2015
Gulf Coast Regional Blood Center March 2008 - June 2010
Young Scholars Learning Academy January 2006 - March 2008
Education
Houston Community College 1999 — 2000
Certificate, Customer Service Management
Jesse H Jones High School 1990 — 1993
Diploma, General Education
Nielsen June 2015 - Present
Dixon Hughes Goodman LLP June 2014 - August 2014
Manheim May 2013 - August 2013
PwC 2010 - 2011
Skills
Public Speaking, Marketing, Advertising, Accounting, Communication, Public Relations, Dance, Drama, Event Management, Strategy, Customer Service, Budgets
Education
Hampton University 2011 — 2015
Bachelor’s Degree, Business Administration
Manheim September 2014 - Present
Advanced Systems, LLC 2014 - Present
Razorfish March 2014 - July 2014
PointClear Solutions February 2013 - February 2014
IBM August 2012 - February 2013
The Home Depot September 2010 - July 2012
SA Technologies, Inc November 2008 - March 2010
Skills
User Experience, Usability Testing, User Interface Design, Research Design, Human Factors, Task Analysis, Human-computer..., Information Architecture, User-centered Design, User Interface, Cognitive Psychology, Research, Visio, Analysis, Requirements Gathering, Experience Design, Competitive Analysis, Usability Design, Mobile, Cognition, Mobile Devices, Interaction Design, Qualitative Research, Statistics, Microsoft Office, Psychology, Axure, Mobile Applications, User Scenarios, Information Design, Wire Framing, Iterative Design, Mobile Design, User Studies, Observation, Information..., Storyboarding, Cognitive Science, Participatory Design, Design Strategy, Field Studies, Design Thinking, User Journeys, Concept Development, Knowledge Management, Web Analytics, Customer Experience, Service Design, Visualization, OmniGraffle
Education
Wright State University 2002 — 2008
ABD, Human Factors/Industrial Organizational Psychology
Wright State University 2002 — 2004
MS, Human Factors Psychology
Georgia State University 1992 — 1994
MS, Counseling Psychology
The University of Georgia 1988 — 1992
BA, Psychology
Manheim February 2013 - Present
Manheim March 2012 - Present
Skills
Account Management, Customer Service, Marketing, Microsoft Office, Training, Automotive, Customer Satisfaction, New Business Development, Automobile, Customer Retention, Team Building, Negotiation, Customer Engagement, Retail, B2B, Vehicles, Purchasing, Automotive Aftermarket, Selling, Operations Management, Sales, Profit, Inventory Management, Marketing Strategy, Business Planning
Education
Georgia State University 2004 — 2007
Bachelor of Business Administration, Marketing
University of West Georgia 2002 — 2004
none, Marketing
Futurestep, A Korn Ferry Company March 2015 - Present
The Coca-Cola Company February 2014 - February 2015
Manheim November 2012 - January 2014
Care USA October 2009 - September 2011
MedShare International March 2007 - June 2009
Givaudan May 2004 - September 2006
Holcim April 2003 - April 2004
Holcim January 2002 - March 2003
Heidrick & Struggles January 1998 - August 2001
Ray & Berndtson June 1996 - December 1997
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2000
MBA, International Business
Vanderbilt University 1986 — 1990
B.A., Political Science
Manheim June 2015 - Present
Manheim October 2013 - June 2015
American Equity Mortgage August 2012 - October 2013
University of Phoenix September 2009 - August 2012
Recall February 2006 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Team Building, Business Development
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Georgia State University 2001 — 2005
Bachelors of Science, Economics
Manheim January 2013 - Present
Self-Employed March 2009 - January 2013
Promethean October 2011 - August 2012
Allconnect May 2010 - October 2011
Cypress Communications April 2008 - December 2008
EarthLink, Inc. December 2005 - January 2008
EarthLink, Inc. July 2003 - December 2005
Skills
Competitive Analysis, Business Case, Social Media Marketing, Web 2.0, Concept Development, Product Management, Product Marketing, Cross-functional Team..., E-commerce, Product Launch, Product Development, Multi-channel Marketing, Data-driven Marketing, Mobile Devices, Marketing Strategy, Telecommunications, Customer Experience, CRM, Marketing Management, Marketing, Social Media, Management, Project Portfolio..., Strategy, Go-to-market Strategy, Start-ups, Market Analysis
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2001
MBA, Marketing, Product Management
Georgia State University - J. Mack Robinson College of Business 1986 — 1989
BBA, Business Information Systems
NextGear Capital March 2015 - Present
NextGear Capital October 2014 - Present
Manheim Auctions July 2012 - October 2014
Manheim May 2009 - July 2012
Finance Express September 2007 - January 2009
Automotive Finance Corporation 2004 - 2007
ADESA Inc. / ADESA Impact 2001 - 2007
ADESA Impact 2002 - 2004
Indecon 1994 - 2000
West Indy Jeep Eagle June 1986 - September 1993
Skills
Retail, Strategic Planning, Sales Operations, Leadership, Management, Cross-functional Team..., Wholesale, Customer Satisfaction, Team Leadership, Key Account Management, Account Management, Inventory Management, Sales Management, Marketing Strategy, Product Management, Automotive, Dealer Management, Profit, Business Development, Marketing, Contract Negotiation, Vehicles, B2B, Advertising, Automotive Aftermarket, Purchasing, New Business Development, Process Improvement, Online Marketing, Team Building, Business Strategy, Selling, Operations Management, Customer Retention, Sales, Sales Process, Salesforce.com, Automobile, Forecasting, Negotiation, Budgets, Product Development, Customer Service, Fleet Management, Cold Calling, Microsoft Office, Coaching, Dealers, Marketing Communications, Business Planning
Education
Indiana University Bloomington 1982 — 1986
Bachelor of Science, Ballet
LaSalle High School - South Bend, IN 1979 — 1982
Buckeye Partners September 2015 - Present
Manheim May 2015 - September 2015
Madrona Specialty Foods June 2010 - August 2013
Skills
Accounting, Account Reconciliation, Financial Reporting, Accounts Payable, General Ledger, Accounts Receivable, Financial Accounting, Auditing, QuickBooks, Internal Controls, Financial Analysis, Payroll, Journal Entries, Misys, Tax Preparation, EDI, Peachtree, Microsoft Dynamics GP, Collections, Budgeting, Cash Flow, Bank Reconciliation, Fixed Assets, Accruals, Tax, Income Tax, Microsoft Excel, Financial Statements, Managerial Finance, Financial Audits, US GAAP, Internal Audit, Cost Accounting, Sarbanes-Oxley Act, Forecasting, Budgets, GAAP, Access, Variance Analysis, Tax Accounting, Process Improvement
Education
Texas A&M University 2013 — 2015
Bachelor of Business Administration (BBA), Accounting
Green River Community College 2008 — 2013
Associate of Arts (A.A.), Accounting
Used Truck Association November 2014 - Present
Freedom Truck Finance March 2014 - Present
Direct Online Sales June 2012 - January 2014
Manheim December 2011 - April 2012
Manheim Auctions Inc August 2008 - December 2011
Adesa Atlanta June 2005 - July 2008
Adesa Atlanta April 2004 - June 2005
Adesa Atlanta 2001 - April 2004
Georgia Dealers Auto Auction 1995 - 2001
Skills
Auctions, Online Auctions, Fleet Management, Auction Management, Customer Satisfaction, Sales Management, Operations Management, Sales, Vehicles, Training, Transportation, Outlook, Microsoft Technologies, AS400 system, Salesforce.com, Purchasing, Inventory Management, Management, Customer Service, New Business Development, Leadership, Profit, Budgets, Automotive, Logistics, CRM, Automobile, Marketing, Trucking, Customer Retention, Business Planning, Account Management, Pricing, Sales Operations, Negotiation, B2B, Team Building, Process Improvement, Strategic Planning, Forecasting, Sales Process, Hiring, Start-ups, Selling, Income Statement, Parts, Cold Calling, Retail, Contract Negotiation, P&L
Education
University of West Georgia 1989 — 1991
Education
Greensboro College 1987 — 1989
Education
Randolph-Macon Academy 1985 — 1987
Highschool, General Studies
Northwest Motorsport July 2014 - Present
Manheim January 1985 - July 2014
Education
Green River Community College
Manheim August 2013 - Present
Manheim Ohio March 2008 - July 2011
Indianapolis Car Exchange January 2006 - March 2008
National Internet Auto Brokerage January 2003 - March 2008
Intelenet Commission April 2004 - April 2005
Peoria Gynecological Oncology May 2003 - April 2004
Intelenet Commission of the State of Indiana 2004 - 2004
Indiana University Public Affairs and Government Relations March 2002 - March 2003
Federal Communications Commission May 2002 - August 2002
United States District Court, Southern District of Indiana August 2001 - November 2001
Skills
Intellectual Property, Mediation, Copyright Law, Corporate Law, Courts, Trademarks, Legal Writing, Legal Research, Administrative Law, Competition Law, Licensing, Privacy Law, Commercial Litigation, Customer Satisfaction
Education
Indiana University School of Law 2001 — 2003
Doctor of Jurisprudence, 2003 / Combined
Indiana University School of Law—Bloomington 2001 — 2003
JD, IP, Technology, Commercial Practice
Thomas M. Cooley Law School 2000 — 2001
JD, Law
Indiana State University 1993 — 1997
Bachelor of Science, PreLaw, English Minor
Go Auto Exchange November 2013 - Present
Manheim June 2011 - November 2013
Manheim May 2005 - June 2011
Attractions Dining and Value Guide 2004 - 2005
DataMasters 2000 - 2004
Consumer Finance 1997 - 2000
NationsBank 1992 - 1997
Skills
Oracle Applications, AS400 system, FileMaker, Microsoft Office, Lotus Notes, QuickBooks, Access, Data Entry, Accounts Payable, Accounts Receivable, Invoicing, PeopleSoft, Administrative..., Payroll, Purchasing, Training
Education
Guilford College 2002 — 2004
BA, Psychology
Guilford Technical Community College 1998 — 1999
Associate of Arts (AA), General Studies
Walt Disney World November 2013 - Present
SunTrust Bank March 2009 - October 2012
Finance Express May 2006 - October 2008
Manheim November 2002 - May 2006
Skills
15 years customer..., 15 years training, 10 years Windows and..., 8 years technical..., 8 years..., 6 years managerial/..., 3 years project..., 3 years human..., 3 years basic sales, 4 years case management, Training, Integration, Management, Customer Service, Process Improvement, Program Management, Project Planning, Quality Assurance, Software Documentation, Team Building, Vendor Management
Education
Tiffin University 2013 — 2015
MH, Art and Visual Media, 4.0
Heidelberg College 1990 — 1995
Bachelor of Arts (B.A.), Communications and Theatre Arts
Goldkey/PHR February 2015 - Present
Manheim 2009 - November 2014
Skills
Account Management, HTML, Customer Satisfaction, Process Improvement, Microsoft Office, Team Building, Sales Management, Customer Service, Inventory Management, Team Leadership, Sales, Sales Operations, Negotiation, Training, Automotive, Operations Management, Leadership, Purchasing, Business Analysis, Forecasting, Salesforce.com, Management, B2B, CRM, Customer Retention, Profit, Sales Process, Marketing, New Business Development
Education
Georgia State University
Bachelor of Science (BS), Public Policy w/a concentration in Nonprofit Leadership
Georgia State University
Bachelor's degree, Public Policy
Manheim December 2012 - Present
Manheim October 2010 - December 2012
Manheim October 2009 - October 2010
Manheim November 2007 - October 2009
AutoTrader.com September 2006 - November 2007
AutoTrader.com April 2004 - September 2006
Lend Lease Real Estate Investments, Inc. 2000 - 2003
Lend lease Real Estate Investments 1998 - 2000
Skills
Product Management, Cross-functional Team..., Agile Methodologies, Business Analysis, Competitive Analysis, Process Improvement, Product Development, Vendor Management, Analytics, Program Management, SDLC, Automotive, Sales Operations, Business Intelligence, Project Management, E-commerce, Strategy, CRM, Account Management, Team Leadership, Management, Customer Satisfaction, Software Project..., Business Process..., Agile Project Management, Integration, Strategic Planning
Education
Georgia State University - J. Mack Robinson College of Business
Bachelor of Business Administration (B.B.A.), Finance
Manheim Arena Illinois January 2015 - Present
Manheim April 2013 - January 2015
Manheim January 2011 - April 2013
Manheim October 2007 - January 2011
Manheim August 2006 - October 2007
Procarent: previously known as Louisville Transportation Company January 2000 - August 2006
Star of Louisville April 1997 - January 2000
Skills
Strategic Planning, Financial Analysis, Business Process..., Inventory Management, Customer Service, Forecasting, Financial Reporting, Sales, Customer Satisfaction, Business Planning, Team Building, Operations Management, Account Management, Management, Profit, Business Analysis, Process Improvement, Sales Management, Budgets, Customer Retention, Sales Operations, Team Leadership, Accounting, Analysis, Automotive, Pricing, Fixed Assets, Account Reconciliation, P&L, Finance, Leadership
Education
Indiana University-Southeast 1993 — 1998
Bachelors, Of Business: Accounting
Epsilon May 2015 - Present
Epsilon March 2013 - Present
Manheim September 2011 - March 2013
Under Armour August 2010 - September 2011
Under Armour May 2007 - July 2010
Under Armour 2002 - 2007
Under Armour 2000 - 2002
The University of Tennessee - Football January 1999 - December 1999
Knoxville Tourism & Sports Corporation 1995 - 1999
Skills
Business Development, Project Planning, Relationship Management, Sales, Negotiation, Management, Contract Negotiation, Salesforce.com, Sales Presentations, Sales Management, New Business Development, Customer Service, Market Research, Event Management, Event Planning, Strategic Planning, Retail, Social Media, Marketing Strategy, Account Management, Marketing, Social Media Marketing, Coaching, Public Relations, Social Networking, Product Development, Sports, Marketing Communications, Sales Operations, Selling, Recruiting, Sourcing, Sports Marketing, Merchandising, Inventory Management, Leadership, Trade Shows, Cold Calling, Advertising, Customer Satisfaction, Team Building, Sponsorship, B2B
Education
University of Tennessee-Knoxville 1995 — 1999
BS, Sport Management
High Point University 1994 — 1995
Salesforce Marketing Cloud February 2014 - Present
ExactTarget July 2013 - February 2014
ExactTarget July 2011 - June 2013
eTapestry December 2010 - June 2011
Model Metrics March 2010 - October 2010
Manheim May 2008 - August 2008
ADESA Indianapolis May 2007 - August 2007
Skills
Social Media Marketing, Salesforce.com, Email Marketing, Lead Generation, SaaS, Account Management, Interactive Marketing, Social Media, Sales, Digital Marketing, Online Advertising, Sales Process, Marketing Strategy, Marketing, CRM
Education
Indiana University Bloomington 2005 — 2009
Bachelors, Management, Small Business & Entrepreneurship, Psychology
Manheim August 2013 - Present
Enterprise Rent-A-Car February 2012 - August 2013
Atlanta, GA March 2005 - February 2012
Georgia State University Radio May 2011 - December 2011
CBS Radio January 2008 - January 2009
Dr. Patrick Bitter Jr January 2002 - January 2005
Skills
Customer Satisfaction, Management, Customer Service, Training, Software Documentation, Interviews, Marketing, SEO, Sales Process, Sales, Automotive, Administrative..., Office Management
Education
Georgia State University 2008 — 2011
Communication, Communication
Georgia State University 2008 — 2011
Communication, Mass Communication/Media Studies
Manheim October 2012 - Present
InterContinental Hotels Group August 2010 - September 2012
Turner Broadcasting February 2004 - July 2010
eAttorney April 2002 - February 2004
NetCertainty, Inc. March 2000 - April 2001
Cambridge Technology Partners October 1999 - August 2000
Sterling Software March 1994 - September 1999
KnowledgeWare, Inc 1991 - 1994
Dun & Bradstreet Software June 1990 - March 1991
Management Science America, Inc. June 1989 - June 1990
Skills
Business Analysis, Software Development..., SEO, System Architecture, SDLC, UML, Requirements Analysis, RUP, Agile, Scrum, Process Development, Waterfall, Database Design, Quality Assurance, Web Applications, Requirements Gathering, E-commerce, Integration, Architecture, Testing, Product Management, Document Management, Enterprise Architecture, Process Improvement, Cross-functional Team..., User Experience, Business Requirements, Visio, CMS, Systems Analysis, XML, User Interface Design, Requirements Management, Data Analysis, Agile Methodologies, Business Process, Software Project..., Oracle, Data Modeling, Software Documentation, CRM, Agile Project Management, Software Quality..., Enterprise Software, IT Management, Java, Software Development
Education
Georgia State University - J. Mack Robinson College of Business 1989 — 1990
M.S.
University of Georgia - Terry College of Business 1979 — 1982
BBA
Trillium CNG May 2012 - 2015
Clean Fuel USA June 2009 - May 2012
Manheim 2005 - 2008
AutoTrader.com 2004 - 2005
Ford Motor Company January 2001 - September 2004
Young & Rubicam December 1998 - January 2001
BBDO February 1991 - December 1998
Skills
E-commerce, Key Account..., Account Management, Sales Management, Strategic Planning, New Business Development, Marketing Strategy, Product Development, Automotive, Sales, Forecasting, Online Advertising, Marketing, Market Planning, Competitive Analysis, Contract Negotiation, Change Management, Key Account Management, Management, Business Planning, Project Planning, Team Leadership, Strategy, Business Strategy, Selling, Operations Management, Pricing, Negotiation, Business Development, Product Marketing, Sales Operations, CRM, Product Management, Cross-functional Team..., Strategic Partnerships, Leadership, Team Building
Education
Howard University 1985 — 1990
BBA, Marketing
Howard University 1985 — 1990
Bachelor's of Business Administration, Marketing
Manheim November 2014 - Present
Manheim November 2014 - Present
SHL Group March 2011 - March 2014
PreVisor, Inc. March 2006 - March 2011
Qwiz, Inc. March 2003 - March 2006
VCG 1998 - 2002
Skills
Business Analysis, Requirements Gathering, Agile Methodologies, Quality Assurance, SDLC, Testing, Requirements Analysis, Integration, Product Management, Software Project..., SaaS, Business Intelligence, Enterprise Software, Agile Project Management, Business Process, CRM, Release Management, Change Management, Process Improvement, Training, Product Road Mapping, Usability, User Interface Design, User Acceptance Testing, User-centered Design, User Stories, Use Case Analysis, Customer Experience, Relationship Management, Management, Leadership
Education
Hollins University
Bachelor of Arts (B.A.) and BFA, Economics/Business and Art
Manheim November 2013 - Present
BMW Group Financial Services Canada September 2010 - November 2013
BMW Group Financial Services Canada November 2009 - October 2010
BMW Group Financial Services January 2009 - November 2009
Manheim Toronto June 2007 - November 2008
Pareto 2004 - 2007
Barry Rayner Associates 1999 - 2004
Skills
Automotive, Vehicles, Automobile, Customer Satisfaction, Automotive Aftermarket, Fleet Management, Customer Retention, Dealers, Sales Management, Sales Process, Sales, Profit, Pricing, Dealer Management, Account Management, Warranty, Team Building, Forecasting, Negotiation, Selling, Competitive Analysis, Logistics, New Business Development, Product Development, Marketing, Inventory Management, Parts, Process Improvement, Sales Operations, Operations Management, B2B, CRM
Education
Humber College 1986 — 1989
CoStar Real Estate Manager April 2013 - Present
SunTrust Bank March 2011 - April 2013
Myers and Stauffer LC/Pinnacle Partners 2010 - 2011
Manheim 2007 - 2010
BMC Group 2005 - 2006
Pallas Technology 2002 - 2005
EDS/WorldCom 2001 - 2002
Abaco PR, Inc 1999 - 2001
EDS Group/ Saab Cars USA 1998 - 1999
Skills
Business Intelligence, Microsoft SQL Server, SSRS, SQL, DB2, ETL, Access, Crystal Reports, Data Analysis, sql compare, Microsoft Excel, SharePoint, Stored Procedures, SSIS, Retail, Automotive, CRM, Toad, Business Process Mapping, ETL Tools, SDLC, Agile Methodologies, Actuate Reporting, Microsoft CRM, Banking, Healthcare, Bankruptcy, Credit Cards, Data Governance, six sigma, Logi, Cast Iron
Education
Indiana University - Kelley School of Business 1994 — 1998
BS in Business, Computer Information Systems, Business Process Management, Operations Management
Tel Aviv University 1997 — 1997
Semester abroad
Homestead High School 1990 — 1994
Equifax 2011 - Present
Manheim 2009 - 2011
Manheim 2004 - 2009
Nortel Networks 1998 - 2002
Continental Airlines 1995 - 1998
American Airlines 1993 - 1995
American Airlines 1991 - 1993
Resource Center for Parents and Children 1985 - 1989
Education
Harvard Business School 1989 — 1991
Master of Business Administration (MBA)
University of Iowa
BA, Social Work
Manheim April 2000 - April 2014
Skills
Forecasting, Variance Analysis, Financial Analysis, Process Improvement, Hyperion Enterprise, Financial Reporting, Essbase, Finance, Profit, Financial Modeling, Budgets, Sarbanes-Oxley Act
Education
Georgia State University 1986 — 1990
Bachelor of Business Administration (BBA), Accounting
Manheim May 2014 - Present
Manheim Global Trader May 2014 - Present
The Home Depot August 2012 - May 2014
The Home Depot February 2007 - September 2012
The Home Depot January 2006 - February 2007
International Forwarders, Inc August 1992 - May 1999
Skills
Mentoring, Compliance, International Business, Process Improvement, Problem Solving, customs, Customs Regulations, Customs Brokerage, Customs Valuation, Trade Compliance, trade audit, Operations Management, Transportation, Freight, Import, Forecasting, Program Management, Team Building, International Trade, Export, Leadership, Management, Auditing, Inventory Management, Supply Chain Management, Logistics, Logistics Management, Warehousing, Supply Chain, Coaching, Financial Analysis, Accounting
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2009
MBA, International Business
The Citadel 1989 — 1993
BS, Business Administration
Genuine Parts Company August 2011 - Present
Genuine Parts Company August 2011 - Present
Cox Communications May 2010 - July 2011
Manheim July 2006 - May 2010
Delta Air Lines 1980 - 2005
Skills
Integration, CRM, Vendor Management, SDLC, Software Development, PMP, Cross-functional Team..., Project Management
Education
Georgia State University 1971 — 1973
Manheim March 2014 - Present
Cbeyond December 2013 - February 2014
Cbeyond June 2012 - December 2013
Grainger November 2009 - October 2012
W.W. Grainger March 2008 - November 2009
Emory University February 2000 - June 2007
Skills
Process Improvement, Sales Operations, Project Management, Strategy, Six Sigma, Change Management, Sales, Strategic Planning, Coaching, Account Management, Continuous Improvement, Sales Management, Process Development, Mathematical Analysis, Mathematical Modeling, Statistical Modeling, Business Operations, Logistics, Process Simulation, Call Center Management, Enterprise Feedback..., Customer Satisfaction, Voice of the Customer, Call Centers, Leadership, Management
Education
Georgia State University - J. Mack Robinson College of Business 2004 — 2007
MBA, Business Analysis and Lean Six Sigma
Marshall University 1993 — 2000
Phd, Biomedical Science
Cox Automotive Inc. August 2014 - Present
Manheim September 2012 - Present
Georgia Institute of Technology April 2008 - August 2012
Delta Air Lines 2007 - 2008
BellSouth Corporation 1996 - 2007
PAMECO, Corporation 1995 - 1996
Equifax 1990 - 1995
Skills
Policy, Change Management, Start-ups, Employee/Labor Relations, HRIS, PeopleSoft, Analysis, Vendor Management, Project Management, Human Resources, Executive Pay, Deferred Compensation, Succession Planning, Training, Employee Relations, Industrial Relations, Management, Leadership, Performance Management, Workforce Planning, Employee Benefits
Education
Shorter University 1997 — 1999
MBA, Business Administration
Georgia State University 1986 — 1989
BA, Economics
Manheim January 2014 - Present
Manheim July 2010 - January 2015
Manheim January 2009 - September 2010
Capgemini May 2007 - December 2008
Skills
Vendor Management, Agile Methodologies, IT Strategy, Business Process, Management, Project Portfolio..., IT Management, Integration, Program Management, Business Intelligence, Cross-functional Team..., Change Management, Business Process..., Enterprise Architecture
Education
Georgia State University - J. Mack Robinson College of Business 2008 — 2009
Professional MBA, Business Administration and Management, General
University of Nevada-Reno 2000 — 2003
MS, Computer Science
Simmons Bedding Company May 2015 - Present
Xerox - The Document Group June 2010 - January 2015
Georgia-Pacific April 2008 - November 2010
Manheim September 2006 - April 2008
Georgia Trane / American Standard 2005 - 2006
The Atlanta Journal-Constitution 2001 - 2005
Intertec Publishing 1997 - 2001
Skills
Excel, General Ledger, Accounting, Financial Reporting, Variance Analysis, Customer Service, Forecasting, Management, Accruals, Microsoft Excel, Financial Statements, Leadership, Analysis, Budgets
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2003
Bachelor of Science (B.S.), Accounting, GPA: 3.6
Concord HS
Manheim Director of National Accounts at ManheimManheimNovember 2014 - Present
Manheim 2012 - Present
Skills
Data Analysis, Financial Analysis, Business Process..., Business Analysis, Business Strategy, Forecasting, Analysis, Process Improvement, Strategic Planning, Financial Modeling, Project Management, Account Management, Leadership, Cross-functional Team..., Strategy, Management, New Business Development, Marketing Strategy, Team Building
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2012
MBA
University of Georgia - Terry College of Business 2002 — 2006
Toyota USA October 2014 - Present
Toyota USA April 2007 - September 2014
Toyota USA August 2006 - March 2007
Toyota USA July 2005 - August 2006
Manheim June 2003 - June 2005
Skills
Automotive, Customer Satisfaction, Sales Management, Team Building, Market Opportunity..., Market Share Analysis, Team Leadership, Inventory Management, Sales Process, Process Management, Direct Sales, Teamwork, Automobile, Automotive Aftermarket, Competitive Analysis, Customer Retention, Dealer Management, Dealers, Management, Market Analysis, New Business Development, Operations Management, Parts
Education
Indiana University Bloomington 2001 — 2005
BS, Management
Manheim January 2006 - Present
AutoTrader.com 2006 - 2007
AutoTrader.com 2005 - 2006
AutoTrader.com 2001 - 2005
CarrierPoint, Inc. / Transcore 2000 - 2001
Skills
Enterprise Architecture, SDLC, Agile Methodologies, Agile Project Management, Software Engineering, Software Project..., Leadership, Business Analysis, Software Development, Business Intelligence, Integration, Scrum, Requirements Analysis, Process Improvement, Data Warehousing, CRM, Visio, Web Services, Cross-functional Team..., SQL, Microsoft SQL Server, SOA, IT Strategy, Project Management, Cloud Computing, SharePoint, Requirements Gathering, Java, Ruby, Ruby on Rails, Apache Camel
Education
Georgia State University 1992 — 1994
MS CIS, Computer Information Systems
Georgia State University 1987 — 1991
BBA, Information Systems
Manheim November 2013 - Present
Fidelity Information Services (FIS) 2007 - October 2013
Hewlett-Packard 1999 - 2009
IBM 1995 - 1998
Skills
PMP, IT Infrastructure..., ITIL, Change Management, Analytics, MS Excel Pivot Tables, Ad Hoc Reporting, Regression Analysis, Spreadsheet Modeling, Forecast Modeling, Sarbanes-Oxley, IT Audit, Business Analysis, SaaS, Software Project..., Visio, Process Improvement, IT Strategy, SharePoint, IT Management, IT Service Management, Integration, PMO, Requirements Gathering, Disaster Recovery, Data Mining, Bayesian networks, Decision Trees, Decision Analysis, Financial Accounting, Cost Accounting, Financial Statement..., SAP, SAS70, Executive Reporting, Oracle Reports, BI Publisher, IT Outsourcing, IT Infrastructure..., PMO Services, Project Management, SAS, Service Delivery, Risk Management, Security, Management
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2013
MBA
Georgia State University 1993 — 1996
BBA, Computer Information Systems
University of West Georgia 1991 — 1993
Computer Information Systems
Shaklee Corporation April 2014 - Present
Cloud Consulting Team April 2013 - May 2014
Cloud Technology Institute November 2011 - April 2013
Hosting.com April 2009 - April 2012
Fitzgerald, Inc June 2008 - November 2008
Manheim January 2004 - July 2008
Skills
Microsoft Office, Salesforce.com, SugarCRM, Marketo, Pardot, Lead Generation, Team Leadership, Lead Management, Teamwork, Team Building, Cold Calling, Marketing..., Trade Shows, Organizing, Colocation, Managed Services, Web Servers, Relationship Development, Building Relationships, Partnership Development, Partnership Marketing, Partnership Management, VMware, Cloud Computing, Selling, Account Management, Sales, Business Development, SaaS, Channel Partners, Management, Sales Operations, Partner Management, B2B, Co-location, Solution Selling, Professional Services, Direct Sales, Sales Presentations, CRM, IT Strategy, Managed Hosting, ITO, Disaster Recovery, Backup Solutions, Management Consulting, Strategic Partnerships, Coordinating Events, IaaS, DaaS
Education
Governors State University 2005 — 2007
Bachelor's degree, Business Admin with concentration in Marketing
Joliet Junior College 2003 — 2005
Associate's degree, Business Admin.
Experian Automotive April 2015 - Present
Experian Automotive June 2009 - April 2015
Manheim January 2001 - April 2009
Kinko's December 1999 - February 2001
Enterprise Rent-A-Car February 1996 - December 1999
Skills
Management, Sales Management, Leadership, Sales, New Business Development, Marketing, Training, Team Leadership, Advertising, Budgets, Automotive, Risk Management, Sales Process, B2B, Selling, Account Management, Sales Operations, Vehicle Remarketing
Education
Illinois State University 1991 — 1995
BS, Marketing
John Hersey High School 1987 — 1991
Outreach International September 2013 - Present
Manheim 2011 - 2013
Community of Christ 2009 - 2010
Bering Orient, Inc. January 2000 - April 2004
Sprint January 1999 - December 1999
City of Unalaska November 1996 - December 1998
Sprint September 1994 - September 1996
Wilcox Electric 1993 - 1994
Skills
Community Outreach, Customer Service, Event Planning, Leadership, Logistics, Networking, Nonprofits, Process Improvement, Program Management, Public Speaking, Purchasing, Software Documentation, Strategic Planning, Team Building
Education
Rockhurst University 1996 — 2004
MBA, Business
University of Missouri-Kansas City 1991 — 1994
BSEE, Electrical Engineering
Graceland University 1987 — 1991
B.A., Business
Truman High School 1984 — 1988
General Motors July 2014 - Present
Promethean December 2013 - Present
Verizon Wireless November 2012 - Present
Manheim August 2012 - Present
Verizon Wireless October 2011 - Present
SPECTRUMK12 SOLUTIONS October 2010 - Present
Manheim 2012 - 2012
Manheim 2012 - 2012
SpectrumK12 - Global Scholar / Harland Clark October 2010 - October 2011
Nexidia Corporation October 2007 - June 2009
Skills
Agile Methodologies, Databases, Integration, Process Improvement, Quality Assurance, Quality Center, Requirements Analysis, SDLC, SQL, Scrum, SharePoint, Software Development, Software Documentation, Test Automation, Test Planning, Testing, Unix, User Acceptance Testing, XML
Education
Georgia State University
Bachelor of Science, Hospitality Administration
Georgia State University
BS
Science Central January 2013 - Present
ottenweller manufacturing December 2011 - October 2012
manheim January 2008 - November 2011
C.M.E. Corpo September 1996 - December 2008
Skills
Customer Service, Inventory Management, Quality Control, Operations Management, Sales Management, Sales, Customer Satisfaction, Account Management, Negotiation, Strategic Planning, Team Leadership, Microsoft Office, Microsoft Excel, Project Management, Quality Assurance, Management, Process Improvement, Product Development, Quality Management, Continuous Improvement, Microsoft Word, PowerPoint, Training, Team Management, Coaching, Materials Management, Lean Manufacturing, Six Sigma, Project Coordination, Weld, Human Resources
Education
Indiana Wesleyan University 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
University of Florida 1996 — 2000
Associate of Science (A.S.), Carpenters, 4.0
Neighborhood Works, Inc. October 2009 - Present
Manheim June 2009 - Present
Manheim Online June 2009 - Present
Manheim Atlanta July 1998 - June 2009
City of Atlanta January 2008 - May 2008
Education
Georgia State University 2001 — 2009
Sociology, Race & Urban relations with a minor in Psychology
Georgia State University
Bachelors Of Arts, Sociology; Urban Relations
Industrial Staffing December 2013 - Present
NetVersant 2013 - December 2014
BCBGMAXAZRIAGROUP 2013 - 2014
Cruz & Associates 2012 - 2013
Dr Pepper Snapple Group April 2008 - November 2011
Manheim September 2007 - April 2008
Lone Star Coffee LLC January 2006 - August 2007
Infrastructure Services Inc April 2003 - November 2005
GTECH CORPORATION 1994 - 1999
Skills
Marketing Strategy, Sales Management, Marketing, Strategic Planning, Sales, Customer Service, Product Development, Forecasting, New Business Development, FMCG, Market Research, Marketing Management, Business Strategy, Microsoft Excel, Microsoft Office, Management
Education
Northwood University 1983 — 1985
Associate's degree, Business, Management, Marketing, and Related Support Services
Houston Baptist University - College of Business and Economics
Mass Communication/Media Studies/Business Management
Flint Auto Auction April 2006 - Present
Manheim November 2002 - December 2005
Manheim January 2000 - November 2002
Manheim's Greater Auto Auction of Phoenix 1993 - 1999
Skills
Marketing, B2B, Social Media Marketing, Sales, Account Management, Budgets, New Business Development, Team Building, Management, Customer Satisfaction, Market Planning, Marketing Strategy
Education
Grand Canyon University 2012 — 2015
Bachelor of Science (B.S.), Special/Elementary Education
Northern Arizona University 1987 — 1991
Musée Grévin July 2014 - Present
Lumiaires Magiques March 2014 - July 2014
La Ronde / Six Flags December 2010 - March 2014
Manheim November 2007 - December 2010
Loto Québec May 2004 - November 2007
Loto Québec October 2003 - October 2004
Loto Québec April 2001 - October 2003
Skills
Communication marketing, Stratégie marketing
Education
Certificat, Marketing
CEGEP St-Laurent 1992 — 1997
DEC, Marketing
Collège Français 1988 — 1992
DES
Manheim commercial accounts managerManheim Arena IllinoisJanuary 1991 - Present
Manheim Auctions 1991 - Present
Skills
Automotive, Automobile, Vehicles, Customer Satisfaction, Fleet Management, Profit, Inventory Management, Operations Management, Sales Process, New Business Development, Sales Operations, Team Building, Customer Retention, B2B, Sales Management, Account Management, Automotive Aftermarket
Education
Illinois State University 1985 — 1989
Bachelor of Business Administration (B.B.A.), Business/Marketing
Lot Vantage December 2013 - Present
Dealertrack Technologies June 2013 - December 2013
DealerTrack December 2011 - June 2013
Manheim December 2010 - December 2011
Manheim March 2010 - December 2010
Manheim April 2009 - April 2010
Manheim June 2006 - April 2009
Manheim May 2003 - June 2006
Skills
Sales, Automotive, Sales Process, Automobile, Customer Satisfaction, Sales Management, Vehicles, Account Management, Sales Operations, Customer Retention, New Hire Training, B2B, Management, Team Building, New Business Development, Profit, Selling, Pricing, Cold Calling, Salesforce.com, Forecasting, Competitive Analysis, Inventory Management, Leadership, Negotiation, CRM
Education
Hope College 1999 — 2003
Bachelor of Arts (BA), Management and Communications
Manheim June 2015 - Present
Verizon Telematics, Inc. August 2013 - May 2015
Global Payments November 2012 - August 2013
Kaiser Permanente July 2011 - November 2012
Mirant April 2008 - April 2011
Skills
Financial Modeling, Variance Analysis, Commodity Markets, Financial Analysis, Essbase, Financial Reporting, Sarbanes-Oxley, Hedging, Forecasting, Project Finance, Valuation, Capital Budgeting, Corporate Finance, HFM, Microsoft Excel, Budgets, Hyperion Enterprise, Finance, Cash Flow, Strategic Financial..., Financial Planning, Hyperion, Process Improvement, Sarbanes-Oxley Act
Education
Georgia State University 2002 — 2007
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Duluth High school
Manheim November 1999 - Present
Kelly Bragg Photography February 2005 - Present
Vital Modish August 2006 - Present
All Occasions Custom Invitations March 2009 - Present
Skills
Digital Photography, Maternity Photography, Newborn Photography, Child Photography, Family Photography, Senior Portraits, Engagement Photography, Wedding Photography, Event Photography, Headshots, Graphic Design, Adobe Creative Suite, Microsoft Office, Outlook, Microsoft Outlook .oft..., Marketing Material..., Email Marketing..., Event Flyers, Banner Designing, Trade Show Signage, Vector Illustration, T-shirt Graphics, Custom Invitations, Birth Announcements, Wedding Invitations, Event Invitations, Birthday Invitations, Certificate Design, Marketing, Project Management, Networking Strategy, Photography
Education
Gordon College (GA) 1998 — 2000
2 year, Communication and Media Studies
Fayette County Highschool 1994 — 1998
Diploma
Manheim February 2011 - Present
Manheim 2004 - Present
Manheim Corporate 1987 - 2004
Manheim 1985 - 1987
Prudential SCHO Jacksonville, FL May 1983 - October 1985
Skills
Automotive, Inventory Management, Vendor Management, Procurement, Process Improvement, Strategic Sourcing, Supply Chain, Purchasing, Contract Negotiation, Procure-to-Pay, Pricing, Negotiation, Supply Chain Management, Operations Management, Logistics, Forecasting
Education
Georgia State University
Associate's degree, Computer Science
Harrisburg Area Community College November 2008 - Present
Manheim May 2007 - September 2007
Education
Harrisburg Area Community College 2007 — 2011
2 Assoicate Degrees H.S. S.S, Social Serviice
Harrisburg Area Community College
2 Assoicate Degrees in H.S., Social Service
Southern Company August 2013 - Present
The Home Depot May 2013 - July 2013
Manheim September 2011 - April 2013
Manheim June 2011 - April 2012
BP Express April 2009 - April 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Access, Outlook, Leadership, Social Media, Marketing, Data Analysis, Full SDLC, Databases, Minute Taking, AS400 system, Visio, Quality Assurance, Quality Control, User Acceptance Testing, BPMN, Consumer Behaviour, Performance Metrics, International Marketing, Product Marketing, Java, NetBeans, Quality Center, Microsoft SQL Server, Business Requirements, SQL, SharePoint, Requirements Gathering, Analysis, Project Planning, Process Improvement, Unix, XML, Project Portfolio...
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2013
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Georgia State University - J. Mack Robinson College of Business 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Robert Half Management Resources June 2012 - Present
Self Employed June 2011 - June 2012
Asbury Automotive Group November 2004 - May 2011
Mercedes-Benz Financial Services USA LLC January 1998 - October 2004
Ernst & Young June 1997 - January 1998
Manheim August 1996 - June 1997
Bank of America January 1994 - August 1996
Skills
Accounting, Financial Analysis, Forecasting, Auditing, Financial Reporting, Finance, Internal Controls, General Ledger, Internal Audit, Credit, Budgets, Accounts Receivable, Process Improvement, GAAP, Account Reconciliation, Managerial Finance, Accounts Payable, Strategic Financial..., Risk Management, Profit, Sarbanes-Oxley Act, Business Planning, CPA, Pricing, Payroll, Hyperion Enterprise, Cost Accounting, Management, Income Statement, Variance Analysis
Education
Georgia State University 1997 — 1998
Master of Business Administration (MBA), Finance, General
The University of Georgia 1990 — 1993
Bachelor of Business Administration (B.B.A.), Finance, General
Dominion Dealer Solutions April 2015 - Present
Superior Auto, Inc. June 2014 - April 2015
Dominion Dealer Solutions December 2012 - June 2014
Custom Car Care June 2008 - December 2012
Manheim October 2009 - September 2010
Skills
B2B, Account Management, Inventory Management, Strategic Planning, Advertising, Digital Marketing, Automotive, Customer Satisfaction, Email Marketing, Customer Retention, Marketing Strategy, Sales, Marketing, Retail, Lead Generation, Customer Service
Education
Indiana University-Purdue University at Fort Wayne 2011 — 2012
Bachelor of Science, Organizational Leadership and Supervision
Manheim September 2012 - Present
Western Computer Services 2008 - 2012
Skills
Software Quality..., QTP, Quality Center, LoadRunner, Microsoft SQL Server, Toad, AS\400, Mainframe, JIRA, SoapUI, Web Services, SDLC, Regression Testing, VBScript, Test Cases, Integration, Manual Testing, Test Automation, Testing, Mobile Applications, IBI Webfocus, Performance Testing, Test Planning, User Acceptance Testing, HP Quality Center
Education
IIT Roorkee
Master's degree
Manheim January 2005 - March 2012
Delta Air Lines February 1979 - July 2003
Delta Air Lines February 1979 - June 2003
Tactical Air Command, MAC July 1973 - August 1978
Education
Hardin-Simmons University 1976 — 1978
Master of Education (MEd), Counseling Psychology
University of Arizona 1968 — 1972
Bachelor of Arts (B.A.), Secondary Education and Teaching
Lowe's Companies, Inc. 2013 - Present
Burien Uhaul 2011 - 2013
Manheim 2009 - 2010
Skills
Cashiering, Customer Service, Accounts Payable, Accounts Receivable, QuickBooks, Bookkeeping
Education
Highline Community College 2011 — 2015
Associate of Arts and Sciences (AAS), Accounting
Kentridge Highschool 1993 — 1996
Highschool Diploma