MedImpact Healthcare Systems, Inc.
Industry: Company
DescriptionHeadquarters: California CEO: Frederick Howe (Mar 8, 2002–) Chief information officer: John Treiman Parent organization: MedImpact Holdings Inc. Subsidiaries: Medical Security Card Company, LLC, 340B Holdings, LLC, Apex Affinity, Inc. SVPs: Dave Halter (Strategic Finance Operations),
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MedImpact Healthcare Systems, Inc. Employees
MedImpact Healthcare Systems, Inc. March 2012 - Present
JF Japanese Cafe Teriyaki & Sushi Bar January 2012 - June 2012
Charming Siam Thai Restaurant March 2010 - March 2012
Skills
Accounts Receivable, Invoicing, Analysis, Microsoft Excel, Microsoft Office, Customer Service, Leadership, Data Analysis, Financial Analysis
Education
California State University San Marcos 2014 — 2015
Master of Business Administration (M.B.A.)
California State University-San Marcos 2009 — 2012
Bachelor's degree, Accounting
Palomar College 2007 — 2009
Associate of Arts (AA)
Laos 2004 — 2005
High School/Secondary Diplomas and Certificates
Dexcom July 2015 - Present
Dexcom February 2014 - July 2015
Covance July 2013 - February 2014
MedImpact Healthcare Systems, Inc. January 2013 - August 2013
Provide Commerce May 2010 - April 2012
Life Care Solutions June 2011 - September 2011
Brehm Realty August 2009 - January 2010
Skills
Strategic Communications, Problem Solving, Medical Terminology, Medical Billing, Medical Devices, Medical Imaging, Customer Service, Sales, Account Management, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Talent Acquisition, Internet Recruiting, Outlook, Medical Records, Medical Coding
Education
California State University-Los Angeles 2005 — 2013
Bachelor of Business Administration (B.B.A.)
Planet Bingo October 2014 - Present
Fiserv March 2007 - April 2013
Unitus Community Credit Union April 2006 - March 2007
Sage November 2005 - April 2006
T-Mobile November 2003 - October 2005
MedImpact Healthcare Systems, Inc. January 1999 - September 2003
Skills
Information Technology, Customer Service, Customer Retention, Customer Support, Computer Hardware, Active Directory, Security, Help Desk Support, Network Security, IT Solutions, IT Operations, Software Installation, Training, Access, Troubleshooting, Disaster Recovery, Process Improvement, Project Management, SQL, Software Documentation, Vendor Management, Management, Operating Systems, Servers
Education
Linn-Benton Community College 2013 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator
Patrick Henry High School 1984 — 1986
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Encore Capital Group September 2015 - Present
MedImpact Healthcare Systems, Inc. April 2015 - September 2015
Target June 2014 - April 2015
Target January 2013 - June 2014
Target August 2011 - January 2013
Knowledge Learning Corporation July 2009 - September 2011
Skills
Human Resources, Onboarding, Interviews, Recruiting, Talent Acquisition, Training and Development, Collaboration, Team Leadership, Sourcing, Logistics Management, Wikis, Taleo, Outlook, PeopleSoft, Curriculum Development, Process Improvement, Program Management, Applicant Tracking..., New Hire Orientations, Hiring, Training, Temp Hiring, Talent Management, Employee Relations, Succession Planning, Employee Training, Leadership, HRIS
Education
Concordia University
M.A., Human Resource Management
University of Wisconsin-Platteville 2002 — 2006
Education
MedImpact Healthcare Systems, Inc. September 2010 - Present
Pharmacy Benefit Management Institute April 2006 - September 2010
Allviant Corporation 2009 - 2010
Axis Marketing September 2001 - March 2006
The HSM Group, Ltd. April 1996 - September 2001
PCS (Now CVS Caremark) October 1990 - April 1996
Skills
Pharmacy Benefit..., Strategic Planning, Pharmacy, Managed Care, Cross-functional Team..., Healthcare, Business Development, Healthcare Management, Employee Benefits, Marketing, Business Planning, Healthcare Industry, Medicaid, Pharmaceutical Industry, Disease Management, Process Improvement, Medicare, Health Policy, Healthcare Information..., Healthcare Consulting
Education
Baylor University
BA, Journalism and Business
University of Phoenix
MBA, Business administration
Upper Dublin High School
Academic diploma
MedImpact Healthcare Systems, Inc. February 2014 - Present
Classic Party Rentals May 2007 - February 2014
Northwestern Mutual Financial Network December 2006 - May 2007
Enterprise Rent-A-Car September 2004 - December 2006
Skills
Project Management, Sales, Event Planning, Event Management, Customer Service, Corporate Events, Microsoft Office, Management, Microsoft Excel, Social Media, Account Management, Accounts Receivable, Hospitality, PowerPoint, Microsoft Word, Accounts Payable, Customer Satisfaction, ERP Oracle, Outlook, Inventory Management, File Management, Public Relations, Email Marketing, Retail, GAAP, Commission..., Coordinating Events
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
MAFM, Accounting & Financial Management
San Diego State University-California State University 2002 — 2004
BS, Hospitality & Tourism Management
MedImpact Healthcare Systems, Inc. May 2014 - Present
InVentiv Medical Management March 2012 - April 2014
Providence Tarzana Hospital Foundation March 2011 - March 2013
Express Scripts January 2005 - April 2011
Medco July 1988 - September 2001
Skills
PBM, Managed Care, Disease Management, Medicare, Health Insurance, Pharmacy Benefit..., Healthcare, Medicaid, Adjudication, Medical Case Management, Claims Review, Stop Loss, Leadership, Team Building, Strategic Planning, Business Strategy, Training, Pharmacy, Provider Relations, Healthcare Consulting, HIPAA, Healthcare Information..., Health Care Reform, Healthcare Management, Health Economics, Physicians, Insurance, Utilization Management, Hospitals, Revenue Cycle, Informatics, Employee Benefits
Education
Montclair State University
BS, Economics
MedImpact Healthcare Systems, Inc. March 2013 - Present
Beckman Coulter, Inc. (a Danaher company) 2008 - December 2011
Beckman Coulter, Inc. 2003 - 2008
Beckman Coulter UK, Ltd. 2001 - 2003
Beckman Coulter 1997 - 2001
The Orange County Register 1988 - 1996
Skills
Product Launch, Email Marketing, Advertising, Marketing Communications, Strategic Planning, Lifesciences, Trade Shows, Medical Devices, Marketing Strategy, Strategy, Budgets, Cross-functional Team..., Lead Generation, Marketing, Editing, Direct Marketing, Corporate Branding, Writing, Presentations, Creative Strategy, Negotiation, Leadership, Newsletters, Product Marketing, Media Relations, Staff Development, International Experience, Trade Show Management, Webinars, Project Leadership, Life Sciences, Bilingual-Russian, Resource Management, Composed Under Pressure, Relationship Management, Collateral, Medical Diagnostics, Product Management, Public Relations, Marketing Automation, Clinical Diagnostics, Product Launching, CRM, Project Management, Sales Management, Market Analysis, Direct Mail, Training, Toastmaster, Special Events
Education
California State University-Northridge 1979 — 1982
BA, Journalism/Economics
University of California at Irvine 1996 — 1998
UCI Extension Certificate Program Graduate, Marketing Communications
University of Michigan Business School
Effective Marketing Communications: Strategy & Tactics
American Marketing Association
QUALCOMM Incorporated May 2012 - Present
MedImpact Healthcare Systems, Inc. 2007 - August 2012
Kaiser Permanente December 2001 - August 2006
Skills
SAS Programming, SQL, Statistics, Healthcare, Financial Analysis, Forecasting, Predictive Modeling, Statistical Modeling, Market Research, Time Series Analysis, Wireless, Cluster Analysis, Segmentation, SAS, Analysis, Data Analysis, SPSS, Process Improvement, Econometrics, VBA, Logistic Regression, Big Data, Data Mining, Microsoft Excel, Research, Cognos, Data Management, Competitive Intelligence, Databases, Oracle
Education
Portland State University
M.S., Statistics
Nanjing University
Bachelor's Degree, Econometrics and Quantitative Economics
MedImpact Healthcare Systems, Inc. June 2015 - Present
Nordstrom 2014 - June 2015
Primavera Online High School & The American Virtual Academy June 2012 - May 2013
Primavera Online High School & The American Virtual Academy December 2011 - May 2013
Primavera Online High School & The American Virtual Academy October 2010 - December 2011
Gilbert Public Schools - Mesquite High School October 2003 - May 2010
Gilbert Public Schools - Mesquite High School 2005 - 2010
Skills
Customer Service, Training, Team Leadership, Coaching, Staff Development, Teacher Training, Curriculum Development, Teaching, Instructional Design, Educational Technology, Differentiated..., E-Learning, Workshop Facilitation, Corporate Training, On-Site Instruction, Creating Training..., Evaluating Training..., PowerPoint, SharePoint
Education
Northern Arizona University
Master of Education (M.Ed.)
Brigham Young University
Bachelor's Degree
Mesa Community College
HUB International 2014 - Present
MedImpact Healthcare Systems, Inc. December 2013 - May 2014
Walgreens February 2010 - October 2013
PSCU February 2008 - February 2010
Life Time Fitness September 2006 - January 2007
Skills
Microsoft Office, Bilingual, Organizational..., Customer Oriented, Oral Communication, Written Communication, Multi Tasking, Team Leadership, Team-oriented, Problem Solving, Conflict Resolution, Time Management, Coaching, Constructive Feedback, Stress Management, Highly motivated..., Trending, Quality Auditing, Thinking Outside The Box, Analytic Thinking, Verbal De-escalation, New Hire Training, DISC, Pharmacy Benefit..., Healthcare, Management, Teamwork, Training, Employee Training, Leadership, Customer Satisfaction, Access, Call Centers
Education
University of Phoenix 2013 — 2015
Associate's degree, Business/Corporate Communications
Washtenaw Community College 2012 — 2013
Baker College of Allen Park 2008 — 2009
Alliant Insurance Services September 2015 - Present
AMN Healthcare April 2014 - September 2015
Argen Corporation June 2011 - January 2014
MedImpact Healthcare Systems, Inc. March 2008 - November 2010
MedImpact July 2007 - March 2008
MedImpact May 2006 - July 2007
MedImpact May 2003 - May 2006
Sensa by Willat February 2001 - January 2003
Skills
Salesforce.com, Event Management, Trade Shows, Microsoft Office, Marketing, Budgets, Sales, Sales Process, Microsoft Excel, Executive Reporting, Travel Planning, QAD
Education
College of Mount Saint Vincent 1982 — 1986
BA, Communications, Education
MedImpact Healthcare Systems, Inc. July 2015 - Present
MedImpact June 2013 - July 2015
California State University, Chico January 2011 - May 2013
UHFS, CSU Chico May 2012 - August 2012
Alpha Gamma Delta April 2010 - May 2012
Jewels and Pinstripes May 2010 - January 2011
Whitney Hall, CSU August 2010 - December 2010
The Hopyard: Ale House Bar and Grill May 2010 - August 2010
Whitney Hall, CSU August 2009 - May 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Public Speaking, Microsoft Word, Event Planning, Research, Time Management, Project Management, Social Media, Outlook, Social Networking, Sales, Marketing, Retail, Training, Event Management, Marketing Communications, Photoshop, Marketing Strategy, Data Analysis, Team Leadership, Leadership, Program Management, Recruiting, Fundraising, Social Media Marketing, Teamwork, Facebook, Critical Thinking, Budgets, Community Outreach, Data Entry, Public Relations, Market Research, Team Building, Management, Nonprofits, Spanish, Salesforce.com, English
Education
CSU Chico 2008 — 2013
Bachelor of Business Administration (BBA), Finance, General
MedImpact Healthcare Systems, Inc. August 2014 - Present
The Home Depot July 2013 - August 2014
The Home Depot February 2012 - June 2013
University of Alabama - Client: The Home Depot August 2011 - December 2011
University of Alabama English Language Institute May 2010 - December 2011
The Home Depot May 2011 - August 2011
University of Alabama - Client: Books-A-Million January 2011 - May 2011
DAXKO July 2010 - April 2011
Skills
Business Analysis, Data Analysis, Databases, Research, SQL, Requirements Analysis, Visio, Business Process, SharePoint, Social Media, Microsoft Excel, Program Management, Analysis, Access, Training, Agile Project Management, Business Requirements, Customer Service, Data Mining, PowerPoint, Word, Excel, Outlook, Mentoring, UML, Process Mapping, Customer Relations, Functional..., Functional Design, Technical Writing, Technical Training
Education
University of Alabama 2007 — 2011
B.S., Management Information Systems, Global Studies
Ecole supérieure de Commerce de Bordeaux-Ecole de Management 2009 — 2009
International Business Certification
MedImpact Healthcare Systems, Inc. April 2015 - Present
Jack in the Box Inc. August 2007 - March 2015
Jack in the Box Inc. September 2001 - August 2007
SAIC July 2001 - September 2001
Systems & Computer Technology Corporation September 2000 - April 2001
Systems & Computer Technology Corporation October 1998 - September 2000
Skills
Executive..., Administrative..., Executive Calendar..., Heavy Calendaring, Budgets, Coordinating Meetings, Project Management, Event Planning, Business Travel, Customer Service, Confidentiality, Work Autonomously, Relationship-builder..., Decision Making, Easily Adaptable, Self-directed Learning, Microsoft Office, Mac OS, ios, Skilled Multi-tasker, SharePoint, Cognos, Team Building, Oracle, Management
Education
Colorado State University
Bachelor's Degree, Liberal Arts
Cuyamaca College
Associate's Degree, General Studies
Insys Therapeutics, Inc. October 2014 - Present
MedImpact Healthcare Systems, Inc. February 2014 - September 2014
Walgreens October 2010 - November 2013
Verizon Wireless March 2008 - October 2010
UnitedHealth Group October 1999 - September 2007
Skills
Call Centers, Operations Management, Claims Resolution, State Government, Access, Health Insurance, Management, HIPAA, Performance Management, Managed Care, Pharmacy Benefit..., Employee Training, Process Improvement, Medicare Part D, Quality Assurance, Critical Thinking, Microsoft Office 2007, Cross-functional Team..., CRM, Leadership, Customer Service, Training, Employee Relations, Healthcare
Education
Arizona State University 1994 — 1996
Business Administration and Management, General, 3.5
University of Phoenix 1992 — 1993
Business Administration and Management, General
MedImpact Healthcare Systems, Inc. July 2014 - Present
McKesson Health Solutions December 2012 - June 2014
John C. Lincoln Health Network May 2012 - August 2012
CR Bard February 2012 - May 2012
SXC Health Solutions/Catamaran June 2009 - December 2011
Humana January 2008 - March 2008
The Apothecary Shops September 2006 - October 2007
Skills
Software Documentation, Healthcare, Access, Vendor Management, Human Resources, Process Improvement, Recruiting, Data Analysis, Microsoft Office, Customer Service, Microsoft Excel, Business Analysis, Analysis, Time Management, Employee Benefits, Insurance, Pharmaceutical Industry, Quality Assurance, Pharmacy, Healthcare Information..., Troubleshooting, Outlook, Pharmacy Benefit..., Clinical Research, Healthcare Industry, Medicare, Customer Satisfaction, Sales Management, Call Centers, Microsoft Word, PowerPoint, ICD-9, Managed Care, Epic Systems
Education
Arizona State University 2003 — 2006
Liberal Arts and Science, Biology, Psychology, Physiology, and Sociology
University of Arizona 2001 — 2003
Attended for Two Years then transferred to complete at ASU, Physiology and Philosophy
MedImpact Arabia February 2011 - Present
MedImpact International September 2010 - Present
MedImpact Healthcare Systems, Inc. 2003 - September 2010
Cardinal Health 2000 - 2003
Medco 1997 - 2000
CVS Caremark Corporation 1992 - 1997
Humana 1989 - 1992
The Southern Illinoisan Newspaper 1972 - 1979
Skills
Pharmacy Benefit..., Product Management, Medicare Part D, Managed Care, Pharmaceutical Industry, Healthcare, Sales Management, Marketing Strategy, Team Leadership, International Business..., Disease Management, Pharmacy, Strategy, Business Development, Cross-functional Team..., Sales Operations, Healthcare Industry, Pharmacists, Salesforce.com, Program Management, Product Development, Leadership, Medicaid, Account Management, Marketing, Health Insurance, Product Launch, Analytics, Competitive Analysis, Diabetes, Strategic Planning, Strategic Partnerships, Sales Process, Sales, Process Improvement, Oncology, Medicare, Market Research, Enterprise Software, Business Planning, CRM, P&L Management
Education
Massachusetts Institute of Technology - Sloan School of Management
Executive Education
The University of Chicago Booth School of Business 1990 — 1995
MBA, Finance and Marketing
University of Illinois at Urbana-Champaign 1983 — 1987
BA, Medical Sociology
Marion High School 1979 — 1983
MedImpact Healthcare Systems, Inc. August 2013 - Present
CIGNEX Datamatics October 2008 - August 2013
Tata Consultancy Services June 2007 - October 2008
Komoline Electronics January 2007 - June 2007
Skills
Java Enterprise Edition, Liferay, Alfresco, Spring, Hibernate, Servlets, JSP, Java, Tomcat, Struts, XML, jQuery, JavaScript, Web Services, Core Java, Eclipse, Ant, JDBC, J2EE Application..., Omniture, Google Analytics, Akamai, Amazon EC2, Amazon S3, LDAP, RESTful WebServices, SOAP, Web Applications, Oracle, Portals, JIRA, SDLC, Microsoft SQL Server, JBoss Application Server, OOP, Maven, JSF, Spring Framework
Education
Gujarat University 2003 — 2007
Bachelor of Engineering (B.E.), Information Technology, A
Jungo Inc June 2015 - Present
Websense July 2008 - December 2014
American Home Mortgage March 2006 - August 2008
MedImpact Healthcare Systems, Inc. October 2007 - July 2008
Skills
Technical Support, TCP/IP, Network Security, Customer Service, Project Coordination, Quality Assurance, Call Centers, DNS, Windows XP, VPN, Active Directory, Management, Cloud Computing, Troubleshooting, Windows Server, Salesforce.com, Security
Education
Nassau Community College 2003 — 2004
Liberal Arts and Sciences/Liberal Studies
Stony Brook University 2001 — 2002
Liberal Arts and Sciences/Liberal Studies
University of Waterloo September 2013 - May 2015
MedImpact Healthcare Systems, Inc. May 2013 - June 2014
Western Independent February 2010 - December 2013
Nathan, Bremer, Dumm & Myers, P.C. January 2013 - March 2013
World Science Festival August 2012 - September 2012
Grantoo September 2011 - April 2012
Prodigy Network September 2011 - April 2012
Columbia Law School June 2011 - January 2012
HBO October 2010 - April 2011
Initiative for Policy Dialogue January 2009 - May 2009
Skills
Matlab, Mathematica, Mathematical Modeling, VBA, R, Research, Stata, LaTeX, Data Analysis, Operations Research, Management Consulting, Mathematical Analysis, Simulations, Category Theory, Mathematical Programming, Feature Films, Product Development, Java, Mathematical Logic, Abstraction, Abstract Algebra, Mathematical Research, Simulation, Agent-based Modeling, Topology, Econometrics, Data Mining, Market Research, Strategy, Economics, COQ, Haskell, Arch Linux, Python, Monte Carlo Simulation, Film Production, Film Photography, Film Editing, Risk Management, Photography, Fuzzy Logic, Management Science, Business Intelligence, Entrepreneurship, Programming
Education
University of Waterloo 2013 — 2014
MMath, Pure Mathematics
Columbia University in the City of New York 2011 — 2012
MSc, Management Science and Engineering
Columbia University in the City of New York 2007 — 2011
BA, Mathematics, Economics
University of Illinois at Chicago
Doctor of Philosophy (Ph.D.), Mathematics and Computer Science
TASC January 2014 - Present
Secure Document Imaging June 2008 - January 2013
MedImpact Healthcare Systems, Inc. 2013 - 2013
Skills
Research, Quality Assurance, Customer Service, Leadership
Education
Arizona State University 2008 — 2012
Bachelor of Arts (BA), Biochemistry
Chandler/Gilbert Community College 2006 — 2008
MedImpact Healthcare Systems, Inc. October 2013 - Present
MedImpact January 2011 - October 2013
MedImpact March 2008 - January 2011
Bakbone, Inc. January 2008 - March 2008
Trius Therapeutics September 2007 - January 2008
Robert Half International September 2005 - April 2007
Haines Centre International July 2004 - May 2005
Skills
Human Resources, Training, Marketing, Budgets, Project Management, Managed Care, Healthcare, Event Management
Education
Southern California Seminary 2000 — 2003
MA, Counseling Psychology
Oregon State University 1978 — 1983
Bachelor, Home Economics
SUNRx January 2015 - Present
MedImpact Healthcare Systems, Inc. June 2014 - May 2015
P.F. Chang's China Bistro January 2013 - January 2014
California Public Interest Research Group January 2012 - January 2013
Barra Barra Saloon Old Town San Diego Mexican Food May 2011 - September 2012
Skills
Microsoft Office, Team Leadership, Customer Service, Public Speaking, Public Relations, Finance, Financial Accounting, Financial Analysis, Performance Metrics, Organizational..., Rhetoric, Restaurants
Education
California State University-Sacramento 2009 — 2014
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
MedImpact Healthcare Systems, Inc. July 2015 - Present
San Diego August 2014 - July 2015
UnitedHealth Group June 2009 - July 2014
UnitedHealth Group June 2008 - June 2009
Accurate Background October 2006 - June 2008
Western Asset Management Company October 2005 - September 2006
The Ocean Group, theoceangroupinc.com June 2005 - September 2005
Citibank January 2004 - May 2005
Skills
Project Management, Proposal Writing, Marketing Communications, Business Process Mapping, Process Design, International Marketing, Value Stream Mapping, Process Improvement, Strategic Planning, Program Management, Marketing, Cross-functional Team..., Business Development, Microsoft Excel, Budgets, Business Process..., Sales, Training, Medicaid, Leadership, Management
Education
University of California, San Diego 2011 — 2011
LSS BB, Six Sigma Black Belt
University of California, Irvine 2009 — 2010
PMP Certified, Project Management, Scheduling
California State University-Long Beach - College of Business Administration 2004 — 2006
Masters in Business Administration MBA, Marketing
University of California, Santa Barbara 2000 — 2003
Bachelors, Psychology
MedImpact Healthcare Systems, Inc. June 2015 - Present
Rancho Bernardo High School September 2014 - May 2015
Poway Unified School District September 2014 - May 2015
ADAPT (Autism Development and Parent Training) August 2014 - January 2015
Washington Nationals 2013 - 2014
Skills
Social Media, Public Relations, Customer Service, Microsoft Office, Public Speaking, Event Planning, Marketing Communications, Marketing, Social Media Marketing, Event Management, Editing, Advertising, Marketing Strategy, Strategic Planning, Microsoft Excel, PowerPoint, Sales, Media Relations, Microsoft Word, Research
Education
University of Redlands 2014 — 2016
Master of Business Administration (M.B.A.), Finance
California State University-Northridge 2009 — 2013
Bachelor’s Degree, Major - Communication Studies, Minor- Business Management
Rancho Bernardo High School 2006 — 2009
United States Senate January 2015 - May 2015
Undergraduate Student Government at Arizona State University August 2014 - May 2015
MedImpact Healthcare Systems, Inc. June 2013 - August 2013
Big Surf Waterpark May 2010 - September 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Leadership, Critical Thinking, Facebook, Time Management, Access
Education
Arizona State University 2012 — 2016
Bachelor of Science (B.S.), Honors Political Science
L2ideas July 2006 - Present
Upend Communications January 2013 - Present
Controls Integrity September 2008 - May 2009
Coalfire Systems August 2007 - September 2008
Intuit May 2005 - July 2007
MedImpact Healthcare Systems, Inc. 2004 - 2005
Mitchell 2000 - 2003
One Main 1998 - 1999
The White House January 1997 - January 1998
United States Holocaust Memorial Museum January 1996 - June 1996
Skills
Strategy, Cloud Computing, SaaS, Leadership, Messaging, Enterprise Software, Management, IT Strategy, Security, Governance, Start-ups, Change Management, Information Technology, Entrepreneurship, Agile Methodologies, Training, Consulting, Strategic Partnerships
Education
American University 1998 — 2000
MA, American History
The George Washington University 1995 — 1997
MA, Modern European History
Florida State University 1991 — 1994
BA, Classical History
University of California, San Diego 2001 — 2002
Database Administration, Microsoft Database Management and Administration
LEIP 2006 — 2014
Business Philosophy (eMBA), Entrepreneurship, Executive Leadership
Agile Certified
Scrum Master
Lean Six Sigma Certified
Master Black Belt
MedImpact Healthcare Systems, Inc. October 2015 - Present
Bank of America November 2010 - August 2015
Sunflower Farmers Markets 2009 - November 2010
Countrywide August 2006 - December 2009
Bank of America February 2007 - November 2009
Safeway February 2006 - August 2006
Safeway October 2004 - February 2006
Safeway January 2004 - October 2004
Insight February 2001 - August 2002
Insight June 2000 - February 2001
Skills
Troubleshooting, Technical Support, Servers, Help Desk Support, Computer Hardware, Hardware, Visio, Project Management, SQL, BMC Remedy, Networking, Incident Management, ITIL, Active Directory, SharePoint, Software Documentation, Disaster Recovery, Windows, VMware, IT Management, IT Operations, Testing, Maximo, Remote Desktop, Remote User Support, Document Imaging, Toad
Education
Collins College 1999 — 2000
Associate's degree
Collins College 1999 — 2000
Associate's degree
Yahoo! February 2013 - Present
MedImpact Healthcare Systems, Inc. November 2012 - January 2013
Mitchell International March 2010 - October 2012
IAS - International Asset Systems February 2009 - February 2010
Infogain October 2007 - February 2009
Barclays January 2007 - October 2007
Northwest Airlines October 2004 - January 2007
Skills
Spring, JBoss Application Server, Struts, JSP, EJB, Servlets, Hibernate, JAXB, SOA, Java Enterprise Edition, Web Services, Weblogic, XSLT, DB2, JavaScript, Tomcat, Websphere, Oracle, Agile Methodologies, Ant, XML, Stylus Studio, SDLC, EDI, Scrum, XQuery
Education
BITS Pilani 2000 — 2004
B.Tech, Software
MedImpact Healthcare Systems, Inc. 2014 - Present
BusinessOne Technologies August 2013 - Present
Ramsell Corporation October 2011 - December 2013
IMS Health November 2007 - October 2010
MedInitiatives April 2001 - November 2007
Pharmaceutical Care Network July 1997 - November 2000
Sutter Health 1994 - 1994
Skills
Brand Management, Collateral, Webinars, Event Planning, Media Relations, Product Launch, Segmentation, Product Management, Product Marketing, Market Research, Competitive Analysis, Marketing Communications, Analytics, Lead Generation, Marketing, Healthcare, Sales, Strategic Planning, Brand Development, Pharmacy Benefit..., Medication Therapy..., 340B, Social Media Marketing, Start-ups, Marketing Strategy, Management
Education
California State University-Chico 1990 — 1994
BA, Journalism, Option in Public Relations with a Minor in Psychology
Gridley Union High School
MedImpact Healthcare Systems, Inc. July 2015 - Present
Medimpact Healthcare Systems, Inc. December 2012 - Present
MedImpact Healthcare Systems, Inc. May 2006 - Present
Caremark 2004 - 2006
AdvancePCS 2000 - 2004
PCS Health Systems 1998 - 2000
OppenheimerFunds 1994 - 1998
Skills
Medicaid Managed Care, Pharmacy Benefit..., Health Insurance..., Utilization Management, Cross-functional Team..., Healthcare, Healthcare Management, Managed Care, Medicaid, Pharmacy, Account Management, Medicare Part D, Strategic Planning, Healthcare Industry, Program Management
Education
Kansas State University 1973 — 1977
Bachelor of Science (B.S.), Education
MedImpact Healthcare Systems, Inc. March 2014 - Present
OptumRx July 2013 - March 2014
AutoAnything.com April 2012 - February 2013
Union Bank May 2009 - April 2012
HSBC Auto Finance March 2009 - July 2009
HSBC Auto Finance June 2008 - February 2009
HSBC Auto Finance October 2004 - June 2008
HSBC Auto Finance August 2001 - October 2004
HSBC Auto Finance February 2000 - August 2001
HSBC Auto Finance January 1999 - February 2000
Skills
Consumer Lending, Loan Origination, Insurance, Loss Mitigation, Credit Analysis, Credit Risk, Credit, Loans, Banking, Portfolio Management, Underwriting, Relationship Management, Financial Risk, Risk Management, Financial Analysis, Visio, Project Management, Retail Banking, Operational Risk, Vendor Management, Business Requirements, Loan Servicing, Analysis
Education
University of Phoenix 2007 — 2009
Business Management
Palomar College 1993 — 2001
None, Accounting, Psychology, Photography, Business Management
University of Houston-Downtown 1990 — 1992
None, Finance
Aon Risk Solutions July 2014 - Present
MedImpact Healthcare Systems, Inc. September 2010 - July 2014
Richard Brady & Associates February 2005 - September 2010
American Property Management Inc. June 2004 - February 2005
Skills
Proposal Writing, Writing, Editing, Proofreading, Marketing Communications, Technical Writing, English grammar, Microsoft Office, Salesforce.com, Sales Support, Marketing Research, Healthcare, Newsletters, Organizing, Planning, Teamwork, RFP, Press Releases, Pharmacy Benefit..., Project Management, Management
Education
The Ohio State University 1998 — 2002
BA, English
Owens Community College 1996 — 1998
Associate Degree, Office Administration
MedImpact Healthcare Systems, Inc. January 2015 - Present
MedImpact May 2008 - December 2014
Symphony Services January 2005 - January 2008
LogicaCMG Bangalore November 2004 - March 2005
Quexst Associates June 2004 - November 2004
Synchronik Software September 2002 - May 2004
Skills
Test Automation, Testing, Regression Testing, Agile Methodologies, SDLC, Software Quality..., Black Box Testing, Quality Assurance, Test Planning, SQL, PL/SQL, Functional Testing, Oracle, Selenium, Quality Center, Test Strategy, QTP, Unix Shell Scripting, Project Coordination, Project Planning, Shell Scripting, Maven, Git, RESTful WebServices, SoapUI
Education
University of California, San Diego 2014 — 2015
Leadership and Management Program (LAMP)
Nagpur University 1999 — 2002
MCA, Computers
MedImpact Healthcare Systems, Inc. February 2015 - Present
John H. Moore Photography May 2010 - Present
Divebums August 1999 - Present
Brandes Associates, Inc. November 2014 - February 2015
Vencore Inc. September 2012 - September 2014
Intuit August 2011 - November 2011
Intuit November 2009 - April 2011
TeachingBooks.net LLC March 2004 - September 2009
Peregrine Systems August 2002 - February 2003
Sun Microsystems March 2000 - October 2001
Skills
Program Management, Project Management, Product Management, Business Analysis, Operations Management, Marketing Strategy, Website Development, Web Project Management, Web Applications, Photography, Digital Media, Business Requirements, Requirements Gathering, Software Development, Cross-functional Team..., User Experience, Start-ups, Marketing, Management, Enterprise Architecture, Integration
Education
Grinnell College 1985 — 1992
BA, Political Science, Biology
GreatCall August 2015 - Present
Cutting Edge LLC January 2015 - June 2015
MedImpact Healthcare Systems, Inc. April 2012 - October 2014
MedImpact April 2012 - October 2013
MedImpact Healthcare Systems, Inc. April 2012 - October 2013
MedImpact Healthcare Systems, Inc. April 2012 - October 2013
A.R.S. National Services June 2011 - November 2011
Thousand Oaks Golf Club April 2008 - May 2011
Cannonsburg Ski Lodge December 2004 - March 2010
Skills
Management, Account Management, Sales, Marketing, Salesforce.com, Customer Service, Social Media, Social Networking, Business Development, Leadership, Adobe Audition, Public Relations, Press Releases, Radio Broadcasting, Media Relations, Microsoft Word, Marketing Communications, Employee Benefits, Strategic Communications, Networking, Interviews, Public Speaking, Microsoft Excel, Healthcare, Time Management, Market Research, Entertainment, Business Planning, Advertising, Customer Retention, Marketing Strategy, Training, Team Building, Team Leadership, Human Resources, Project Management, CRM, Microsoft Office, Customer Satisfaction, Process Improvement, Event Management, Problem Solving
Education
Grand Valley State University 2006 — 2008
Bachelors, Journalism & English
Grand Rapids Community College 2003 — 2006
Associates of Arts, Communications
Evergent Group November 2012 - August 2015
NHRA - San Diego 2012 - 2013
GreatCall April 2012 - November 2012
GreatCall (Temp through Suna Solutions, Inc.) January 2012 - April 2012
SD SHRM September 2010 - December 2011
SD SHRM May 2009 - December 2010
Lee Hecht Harrison November 2008 - November 2010
Scripps Mercy Hospital 2005 - 2007
MedImpact Healthcare Systems, Inc. 2004 - 2005
T-Systems International 2002 - 2004
Skills
Employee Engagement, Career Development, Talent Acquisition, Cross-functional Team..., Employee Relations, Leadership, Organizational..., Performance Management, Human Resources, Onboarding, Training, Personnel Management, Talent Management, Conflict Resolution, Benefits Administration, Change Management, Succession Planning, Recruiting, Employment Law, Leadership Development, HRIS, Deferred Compensation, Employee Benefits, HR Consulting, Executive Coaching, Policy, Workforce Planning, College Recruiting, Employee Training, HR Policies, New Hire Orientations, Management, Applicant Tracking..., Interviews, Organizational..., Coaching
Education
California State University-Fullerton 1985 — 1992
B.A., English
SD SHRM
SD SHRM
SD SHRM
SD SHRM CA Certification Course
UCSD Extension
HR Leadership Program
Good Technology May 2014 - Present
MedImpact Healthcare Systems, Inc. November 2013 - April 2014
Amazon September 2012 - November 2013
Intuit April 2010 - September 2012
AppAdvice Daily May 2011 - September 2011
Intuit January 2004 - May 2010
Vivendi/Universal Net USA Technologies July 2000 - November 2003
VUNetUSA 2002 - 2003
mp3.com 2000 - 2003
UBS Warbug July 1998 - July 2000
Skills
Analytics, Project Management, Operations Management, Application Support, Customer Service, Management, User Experience, Product Management, Program Management, Social Media, Web Design, Business Development, SaaS, User Interface Design, Rapid Prototyping, Prototype, Usability Testing, Mockups, Mobile Devices, Mobile Applications, Tablets, Blogging, Agile Project Management, Scrum, Web Services, Web Development, Java, Quality Assurance, Agile Methodologies, Web Analytics, Web Applications, Android, Scalability, Usability, Software Engineering
Education
Indiana University Bloomington 1996 — 1998
MA, Instructional Systems Technology
MedImpact Healthcare Systems, Inc. April 2014 - Present
Chapman Bird & Tessler January 2013 - April 2014
MTSPL, PC January 2012 - December 2012
Grand Pacific Resorts June 2011 - August 2011
Associated Students, California State University Chico August 2009 - May 2011
Education
California State University-Chico 2007 — 2011
Bachelor of Science, Business Administration - Accounting
MedImpact Healthcare Systems, Inc. March 2006 - Present
RouteSmart Technologies March 1992 - March 2005
Sidney B. Bowne & Sons 1983 - 1992
County of Orange, CA 1981 - 1983
Skills
Software Documentation, Technical Writing, Instructional Design, E-Learning, Workshop Facilitation, Employee Training, Needs Analysis, Process Improvement, Training Delivery, Public Speaking, Instructor-led Training, Visio, Leadership, Human Resources, Onboarding, Technical Training, Internal Communications, Management, Strategic Planning, HTML, Databases, Knowledge Sharing, Training & Development, Course Development, Collaboration, Web Development, Coordinating Events, System Testing, Business Process..., Team Facilitation, Event Planning, Event Management
Education
California State University-Fullerton 1972 — 1977
BA, Geography
MedImpact Healthcare Systems, Inc. August 2015 - Present
Fallon Total Care February 2014 - February 2015
Tufts Health Plan February 2013 - November 2013
CVS Caremark Corporation January 2011 - January 2013
CVS Caremark Corporation November 2009 - May 2010
VA Medical Center June 2008 - June 2009
Walgreens September 2005 - February 2009
Skills
Utilization Management, Time Management, Healthcare, Data Analysis, Medicare Part D, Inpatient, Clinical Research, Pharmacists, Pharmacy Benefit..., Pharmacueticals, Clinical Pharmacy, Medication Therapy..., Pharmacy Automation, Community Pharmacy, Patient Counseling, Pharmaceutical Industry, Disease Management
Education
Massachusetts College of Pharmacy and Health Sciences 2003 — 2008
Pharm.D., Pharmacy
AMN Healthcare May 2015 - Present
MedGenerations June 2014 - August 2014
MedImpact Arabia July 2014 - July 2014
Amity Health May 2014 - June 2014
DePauw University Information Technology Associates Prog August 2012 - May 2014
MedImpact Healthcare Systems, Inc. June 2013 - August 2013
MedImpact Arabia July 2012 - August 2012
Amylin Pharmaceuticals August 2011 - May 2012
Abu Dhabi National Insurance Company August 2011 - August 2011
Dimensions Healthcare August 2011 - August 2011
Skills
Web Design, Social Networking, Healthcare Industry, Writing, English grammar, Genomics, SQL, Ruby on Rails, C++, Java, Ruby, Search Engine..., ExactTarget, Microsoft Excel, Pharmacy Benefit..., Photoshop, Flash Animation, Illustrator, Clear Communications, Wordpress, Entrepreneurship, Facebook, Communication
Education
DePauw University 2012 — 2016
Computer Science
Boston University 2011 — 2011
Business Management, Physical Anthropology
Brown University 2010 — 2010
Genetics & Human Behavior, Environmental Ethics
Poway High School 2008 — 2012
MedImpact Healthcare Systems, Inc. April 2015 - Present
MedImpact Healthcare Systems, Inc. November 2012 - March 2015
MedImpact October 2011 - October 2012
Catalyst Rx June 2011 - July 2011
Walgreens Health Initiatives January 2010 - June 2011
Walgreens July 2008 - December 2009
WellPoint NextRx 2005 - 2008
Anthem Prescription Management 1999 - 2005
Skills
Turnarounds, Business Process, Program Management, Business Integration, Managed Care, Change Leadership, 340B Operations, Organizational..., Pharmacy Benefit..., Healthcare Management, Leadership Development, Visionary, Business Strategy, Process Improvement
Education
Ohio Northern University
BS, Pharmacy
MedImpact Healthcare Systems, Inc. February 2014 - Present
BusinessOne Technologies 2011 - Present
Aldera (formerly Healthation, Inc.) 2006 - Present
SilverStream Capital 2010 - July 2015
VorroHealth 2011 - June 2015
MedImpact Healthcare Systems, Inc. 2009 - February 2014
HealthyCircles (sold to Qualcomm Life) 2009 - 2013
IMS Health November 2007 - November 2009
MIHS Holdings, Inc. (Sold to IMS Health) October 2005 - November 2007
MedInitiatives, Inc. (Sold to IMS Health) October 2000 - November 2007
Education
California State University-Sacramento 1984 — 1987
BA, Organizational Communication and Business
Stanford University Graduate School of Business 1998 — 1998
Executive Education, Strategic Marketing
BD June 2015 - Present
MedImpact Healthcare Systems, Inc. October 2014 - April 2015
Target March 2014 - October 2014
Target May 2011 - March 2014
PETCO Animal Supplies, Inc. March 2009 - May 2011
BearingPoint March 2008 - January 2009
TEKsystems October 2006 - 2008
Basilica of Saint Mary August 2005 - October 2006
Skills
Technical Recruiting, Networking Events, Full-cycle Recruiting, Talent Acquisition, Sourcing, Salary Negotiation, Interviewing, Talent Management, Resume Writing, Recruitment/Retention, Hiring, Cultivating..., Driving Results, Benefits Negotiation, Interviews, Recruiting, Business Networking, Negotiation, Internet Recruiting, College Recruiting, Applicant Tracking..., Human Resources, SDLC, Screening Resumes, Employee Relations, Temporary Placement, Onboarding, Taleo, Leadership, Networking, Staffing Services, Employer Branding, Career Development, Performance Management, Contract Recruitment, PeopleSoft, Cold Calling, Employee Engagement, Training, Employee Training, Time Management, Building Relationships, HRIS, Deferred Compensation, Workforce Planning, Screening, Succession Planning, New Hire Orientations, Temporary Staffing, Benefits Administration
Education
University of St. Thomas 2003 — 2005
BA
Minnesota State University, Mankato 2001 — 2002
St. Michael Albertville
American Well May 2015 - Present
MedImpact Healthcare Systems, Inc. September 2014 - May 2015
Blue Cross and Blue Shield of Minnesota September 2012 - July 2014
Blue Cross Blue Shield of Minnesota October 2011 - September 2012
StayWell Health Management September 2007 - September 2011
Metropolitan Media Group 2006 - 2007
Skills
Direct Sales, Account Management, Vendor Management, Customer Service, Healthcare, Health Insurance, Employee Wellness..., Wellness, Employee Benefits, Disease Management, Managed Care, Employee Wellness, Sales Operations, Health Savings Accounts, Leadership, Sales, Management, Strategic Planning
Education
Saint Mary's University of Minnesota 2012 — 2014
Master of Arts (M.A.)
Minnesota State University, Mankato 2002 — 2006
B.S.
National Healthcare Consultant January 2014 - Present
NurseResponse a Centene Organization July 2012 - January 2014
Maternal Child and Family Health Coalition 2010 - 2014
MTM January 2009 - September 2011
MedImpact Healthcare Systems, Inc. 2003 - 2008
Express Scripts 1996 - 2000
United Health Care January 1987 - June 1996
Skills
Contract Negotiations, Product Development, Team Management, Managed Care, Medicaid, PBM, Healthcare Management, Strategic Planning, Pharmacy Benefit..., Training, Healthcare, Policy, Strategy, Contract Negotiation, Leadership, Home Care, Customer Satisfaction, Negotiation, Management, Hospitals, Program Management, Business Strategy, Sales, Physician Relations, Medicare, Pharmacy, Disease Management, Healthcare Industry, Utilization Management, Healthcare Consulting, Process Improvement, Healthcare Information..., Team Building, Health Insurance
Education
Maryville University of Saint Louis 1991 — 1995
BS, HealthCare Management
Maryville University of Saint Louis 1981 — 1984
ADN, Nursing
MedImpact Healthcare Systems, Inc. April 2014 - Present
MedImpact Healthcare Systems, Inc January 2010 - Present
MedImpact Healthcare Systems 1998 - January 2010
Sharp Healthcare Systems Inc, San Diego, CA May 1992 - February 1998
Scripps Memorial Hospital, Encinitas, CA September 1990 - May 1992
Skills
Software Documentation, Integration, Hospitals, Leadership, Project Management, Process Improvement, Cross-functional Team..., Management, Healthcare, Requirements Analysis, Salesforce.com, Training, Testing, Data Warehousing, Systems Analysis, Program Management, Agile Methodologies, Oracle, Unix, SDLC, Business Analysis, Human Resources, SQL, Requirements Gathering, Managed Care, PL/SQL
Education
National University 1990 — 1993
Bachelors, Business and Computer Sci
Jacobs March 2015 - Present
Baylor University August 2013 - Present
Cherisse Loo D.D.S June 2013 - August 2013
MedImpact Healthcare Systems, Inc. June 2012 - August 2012
Skills
Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, English, Event Planning, Microsoft Office, Time Management, PowerPoint, Teamwork, Social Media, Windows
Education
Baylor University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Santa fe Christian Schools
High School Diploma
Genoptix, A Novartis Company August 2015 - Present
Palomar Health November 2014 - July 2015
Kumon December 2011 - June 2013
California State University San Marcos January 2013 - May 2013
MedImpact Healthcare Systems, Inc. June 2010 - August 2010
Skills
Teamwork, PowerPoint, Research, Data Analysis, Microsoft Excel, Microsoft Word, Customer Service, Social Media, English, Teaching, Data Entry, Training, Nonprofits, Social Media Marketing, Instrumental Analysis, Pipetting, Titration, IR Spectroscopy, UV/Vis, GC-MS, 1H NMR, Photoshop, Microsoft Office, Chemistry, Protein Purification, Organization Skills
Education
California State University-San Marcos 2011 — 2015
Bachelor of Science (BS), Biochemistry
Palomar College
MedImpact Healthcare Systems, Inc. June 2015 - Present
Cedars-Sinai August 2014 - April 2015
Cigna January 2014 - July 2014
Skills
Business Analysis, Project Management, Management, Customer Service, Data Analysis, Healthcare Information..., Software Documentation, Research, Change Management, Visio
Education
Azerbaijan State Economic University
Bachelor's degree, Economics
Goldey-Beacom College
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.7 out of 4
Lindenwood University
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.65 out of 4
Merrill Lynch June 2015 - August 2015
NewBlue, Inc June 2014 - August 2014
Trip of a Lifetime January 2014 - May 2014
MedImpact Healthcare Systems, Inc. June 2013 - August 2013
Skills
Leadership, Facebook, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Social Media, Teamwork, Marketing, Social Networking
Education
Emory University - Goizueta Business School 2013 — 2017
Expected Bachelor of Business Administration, Marketing and Strategy and Management Consulting
Universidad Pontificia Comillas 2015 — 2015
La Jolla Country Day School 2005 — 2013
High School Diploma
MedImpact Healthcare Systems, Inc. August 2013 - Present
LifeSize Communications January 2013 - August 2013
Augmentix Corporation January 2011 - December 2012
Augmentix Corporation November 2008 - January 2011
Entorian Technologies November 2005 - November 2008
Dell August 2004 - October 2005
Skills
Vendor Management, Cross-functional Team..., Process Improvement, Strategic Partnerships, Continuous Improvement, Salesforce.com, Supply Chain Management, Customer Service, Project Management, Procurement, Customer Satisfaction, Supply Chain
Education
Ambassador University 1994 — 1995
Big Sandy High School
High school diploma
Simple Mortgage January 2015 - Present
Insight Loans 2013 - 2015
MedImpact Healthcare Systems, Inc. 2008 - 2010
MedImpact Healthcare Systems, Inc. 2008 - 2010
Education
Michigan State University 1985 — 1987
Michigan State University
Catamaran May 2012 - Present
MedImpact Healthcare Systems, Inc. December 2012 - May 2013
Education
Southwest Skill Center-Campus of Estrella Mountain Community College 2006 — 2007
Certification, Nursing Assistant/Aide and Patient Care Assistant/Aide, A
Ameriprise Auto & Home Insurance Claims ProcessorCognizantMarch 2014 - January 2015
Avella Specialty Pharmacy November 2013 - February 2014
MedImpact Healthcare Systems, Inc. April 2009 - November 2010
Ultimate Staffing June 2008 - April 2009
United States Navy July 2002 - July 2007
Education
Mesa Community College 2011 — 2013
Associate's degree
MedImpact Healthcare Systems, Inc. October 2013 - Present
Avon August 2007 - Present
PSCU August 2009 - August 2013
Skills
Customer Service, Data Entry, Retail, Office Administration, Microsoft Office, Nortel, EHR, Medisoft, Cortex, Medical Billing, Medical Coding, Outlook, Team Building, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, HIPAA, Call Centers, Social Media, Software Documentation, Telephone Skills, Training
Education
Ross Medical Education Center-Madison Heights 2012 — 2013
Medical Insurance Specialist/Medical Biller, 4.0
University of Phoenix 2007 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Eastern Michigan University 2001 — 2007
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
MedImpact Healthcare Systems, Inc. April 2013 - Present
MedImpact March 2012 - Present
US Script December 2007 - March 2012
US Navy March 1997 - December 2007
Skills
Quality Assurance, Process Improvement, Documentation, Visio, Process Engineering, Management, Program Management, Program Evaluation, Supervision, Team Leadership, Leadership, Cross-functional Team..., Program Facilitation, Microsoft Office, Software Documentation, Healthcare, Data Analysis, Business Process, Budgets, Analysis, HIPAA, Business Analysis, Healthcare Information..., Managed Care
Education
University of Phoenix
Masters of Business Administration, Health Care
Columbia College 2003 — 2005
Bachelor Liberal Arts, Psychology
MedImpact Healthcare Systems, Inc. October 2013 - Present
Tri-City Medical Center March 2013 - September 2013
Kaiser Permanente June 2011 - February 2013
Skills
Pharmacy Technicians, Project Management, Project Implementation, Software Implementation, Software Project..., Pharmacy Automation, Pharmacy Benefit..., PIMS, Pharmacy Information..., Agile Methodologies, Iterative Methodologies, Iterative Design, General Business..., Business Systems..., Applied Mathematics, Mathematics, Customer Service, Client Relations, Vendor Relations, Vendor Relationship..., Microsoft Project, Visio, Microsoft Office, WebEx, GlobalMeet, Oracle, User Acceptance Testing, Training, Tutoring, Woodworking, Cabinetry, Hardwood Flooring, Android SDK, Windows 8
Education
Indiana University East 2013 — 2016
Bachelor of Science (B.S.), Mathematics
California State University San Marcos 2011 — 2012
Bachelor of Science (B.S.), Mathematics
IBM September 2015 - Present
MedImpact Healthcare Systems, Inc. December 2014 - September 2015
Data Strategies, Inc. January 2012 - December 2014
Allscripts January 2009 - January 2012
Integrated Regional Laboratories December 2007 - January 2009
Skills
Software Implementation, EMR, Technical Support, Troubleshooting, Healthcare Information..., Training, Windows 7, Software Documentation, HIPAA, CPOE, Software Project..., Project Management, EHR, Clinical Research, HL7, Healthcare, Leadership, Process Improvement, SharePoint
Education
Michigan State University 2003 — 2007
Bachelor of Science (BS), Physiology, General
MedImpact Healthcare Systems, Inc. September 2015 - Present
Keller Williams Realty East Valley June 2013 - Present
CVS Health October 2011 - September 2015
Walgreens May 2009 - October 2011
Skills
Immunization, Patient Counseling, Medication Therapy..., Certified Immunizer, Pharmacists, Community Pharmacy, Pharmacy, Pharmacy Benefit..., Pharmacology, Diabetes, Pharmacy Education, Patient Education, Managed Care, Patient Safety, Medication...
Education
Midwestern University (IL) 2005 — 2009
Pharm.D., Pharmacy
Loyola University of Chicago 2003 — 2005
Pre-Pharmacy
MedImpact Healthcare Systems, Inc. December 2013 - Present
McKesson Pharmacy Systems April 2009 - December 2013
Eagle Ottawa March 2006 - January 2009
BBDO August 2001 - February 2006
Compuware 1998 - 2001
Skills
IT Management, Active Directory, CRM, Project Management, Process Improvement, Troubleshooting, Information Technology, Visio, SDLC, Software Documentation, Training, Technical Support, SharePoint, Operations Management, ITIL, Management, Vendor Management, Healthcare Information..., Business Analysis, Leadership, Cross-functional Team..., Account Management, Requirements Analysis, SQL, Healthcare
Education
Baker College Center for Graduate Studies
Master of Business Administration (M.B.A.), Computer Information Systems
Cleary University
Bachelor of Business Administration (B.B.A.)
NASCO January 2013 - Present
GeBBS Consulting February 2012 - Present
NASCO February 2012 - February 2013
Inovaare Corporation June 2011 - February 2012
Brand New Day, HMO January 2011 - June 2011
MedImpact Healthcare Systems, Inc. March 2010 - November 2010
MedImpact Healthcare Systems, Inc. April 2005 - November 2010
MedImpact Healthcare Systems, Inc. April 2007 - March 2010
MedImpact Healthcare Systems, Inc. April 2005 - March 2007
Kyocera Communications, Inc. May 2004 - August 2004
Skills
Medicare Part D, Process Improvement, Project Management, Account Management, Training, Resource Management, Visio, Program Management, PMO, Business Analysis, Business Intelligence, Cross-functional Team..., Software Project..., Business Process, Healthcare Information..., Healthcare, CRM, Management, Integration, Requirements Analysis, Project Planning, Call Centers, Budgets, IT Strategy, Software Documentation, Strategy, Leadership, Business Development, Forecasting, Enterprise Architecture, Telecommunications, Change Management, MS Project, Management Consulting, Team Building, Enterprise Software, Analysis, Requirements Gathering, Project Delivery, Product Management, Vendor Management, Business Process..., IT Management, Business Requirements, Project Portfolio..., Professional Services
Education
National University 1984 — 1988
MBA, Computer Information Systems
National University 1981 — 1984
BA, Marketing
San Diego State University-California State University 1978 — 1980
Mechanical Engineering
Optum July 2011 - Present
Volunteer San Diego April 2007 - October 2011
Resmed August 2010 - June 2011
Great American Insurance April 2006 - October 2009
MEDIMPACT HEALTHCARE SYSTEMS, INC December 2004 - April 2006
MedImpact Healthcare Systems, Inc. December 2003 - April 2006
Aetna January 1994 - January 2002
Aetna January 1993 - January 1994
TRAVELERS INSURANCE COMPANY, INC January 1990 - January 1993
Skills
Product Launch, Healthcare, Medicare, Product Marketing, Health Insurance, Strategy, Employee Benefits, Project Management, Medicare Part D, Needs Analysis, Pharmacy Benefit..., Partnerships, Global Marketing, Niche Marketing, Cross-functional Team..., Managed Care, Product Management, Salesforce.com, Competitive Analysis, Pricing, Team Building, Strategic Planning, Sales Operations, Management, Program Management, Analysis, Marketing, Analytics, New Business Development, Sales, Product Development, Risk Management, Project Planning, Budgets, Proposal Writing, Leadership, Training, Brand Management
Education
Loyola Marymount University 1986 — 1990
BA, International Business/Economics/Psychology
Royal High 1983 — 1986
HIgh School
Franklin Covey
MedImpact Healthcare Systems, Inc. February 2015 - May 2015
Express Scripts June 2010 - February 2015
Walgreens September 2008 - June 2010
2008- 2009WALGREENS PHARMACY June 2008 - June 2009
2004-2006PARKWAY DRUG PHARMACY June 2004 - June 2006
University of Illinois at Chicago May 2005 - May 2006
Parkway Drugs June 2002 - May 2006
BIOPHARMACEUTICAL SCIENCES June 2004 - May 2005
2005RUSH NORTH SHORE MEDICAL CENTER May 2002 - March 2005
2003 May 2003 - January 2004
Skills
Clinical, PBM, Healthcare, Administration, Pharmacists, Pharmaceuticals, Healthcare Management, Pharmacy Operations, PowerPoint, Word, Process Improvement, Problem Solving, Excel, Microsoft Office, Clinical Research, Pharmacy Benefit..., Microsoft Excel, Project Management, Microsoft Word, System Administration, Pharmacy Automation, Pharmaceutical Industry, Medicine, Pharmaceutics, Patient Counseling, Pharmacy, Public Speaking, Management, Immunization
Education
Appalachian College of Pharmacy 2006 — 2009
PharmD, Pharmacy
University of Illinois at Chicago 2002 — 2006
Bachelors of Science, Biology
Ida Crown Jewish Academy 1998 — 2002
MedImpact Healthcare Systems, Inc. March 2014 - Present
DIRECTV June 2012 - April 2013
Health Net October 2009 - June 2012
Health Net August 1999 - October 2009
Royal Bank Financial Group January 1997 - August 1999
Royal Bank 1995 - 1997
Skills
Vendor Management, Integration, SDLC, Business Requirements, Systems Analysis, Cross-functional Team..., Visio, Business Process..., User Interface Design, Solution Implementation, Project Management, Business Analysis, Software Quality..., Management, Project Planning, Strategy
Education
McGill University 1991 — 1993
Diploma, Management
Concordia University 1987 — 1990
BSc, Health Sciences
Volt Workforce Solutions June 2014 - March 2015
Noramtec Consultants August 2010 - March 2013
JMG HR Consulting June 2008 - August 2010
Ledcor December 2005 - June 2008
DNP Electronics America, LLC November 2003 - September 2005
MedImpact Healthcare Systems, Inc. August 2002 - August 2003
The Old Globe Theatre January 2001 - June 2002
JMG HR Consulting December 1997 - December 2000
SCAN Health Plan July 1993 - November 1997
Skills
HRIS, Onboarding, Employee Relations, Workforce Planning, Benefits Administration, Performance Management, Talent Acquisition, Succession Planning, Process Improvement, HR Policies, Recruiting, Training, Human Resources, Organizational..., New Hire Orientations, Employee Benefits, Program Management, Job Descriptions, Compensation & Benefit, Payroll, Employee Engagement, Leadership, Strategy, Talent Management, Applicant Tracking..., Change Management, Management, Team Building, Personnel Management, FMLA, Labor Relations, Union Avoidance, Interviews, Leadership Development, Career Development, Organizational..., Employment Law, Hiring, Taleo, Conflict Resolution, Temporary Placement
Education
California State University-Long Beach
BA, Psychology
American Cancer Society September 2013 - Present
Marketing & Events July 2013 - September 2013
MedImpact Healthcare Systems, Inc. September 2012 - July 2013
Convergys May 2011 - July 2012
Adecco Group November 2008 - October 2010
Skills
Acting, Modeling, Social Media Marketing, Customer Service, Social Media, Advertising, Social Networking, Office Administration, Human Resource..., Online Advertising, Public Relations, Strategic Planning, Account Management, Email Marketing, New Business Development, Event Planning, Event Management, Online Marketing, Direct Marketing, Creative Direction, Sales Management, Digital Strategy, Web Design, Business Strategy, Business Development, Brand Development
Education
Phoenix Film Institute 2014 — 2014
Film Acting Experience, Acting
Empire Beauty School-Avondale 2009 — 2010
Cosmetology License, Cosmetology/Cosmetologist, General, 90% GPA
Washington High School 2005 — 2006
Diploma, General Studies
Arizona Agriculture & Equine College Preparatory 2003 — 2004
H.S. Diploma, General Studies
MedImpact Healthcare Systems, Inc. August 2014 - Present
Envision RxOptions May 2013 - January 2014
Sutter Health December 2010 - December 2012
California Pharmacists Association March 2006 - July 2010
Novo Nordisk A/S January 2001 - February 2006
AstraZeneca December 1994 - December 1996
AstraZeneca / Astra Merck 1994 - 1996
Skills
Managed Care, Healthcare, Pharmacy, Hospitals, Pharmacists, Strategic Planning, Pharmaceutical Industry, Account Management, Contract Negotiation, Pharmacy Benefit..., Medicare Part D, Marketing, New Business Development, Strategy, Medical Devices, Sales, Disease Management, Pharmaceutical Sales, Pharmacueticals, Employer Groups, Healthcare Management, Cross-functional Team..., CRM, Employer Engagement, Employee Wellness..., Health Systems, Microsoft CRM, Medicare, Training, Occupational Health..., Onsite Employer and..., CRM databases, New Customer..., Patient Advocate, 340B
Education
California State University-Fresno
Bachelors of Science, Business, Marketing
Health Net September 2014 - Present
Health Net October 2013 - September 2014
Health Net July 2011 - October 2013
Health Net February 2009 - July 2011
MedImpact Healthcare Systems, Inc. April 2007 - June 2008
TRI-AD June 2005 - April 2007
Skills
Proficient in MS Office..., Multi-tasking..., Planview Enterprise, Lotus Notes, Outlook,...
Education
American InterContinental University
Bachelor's degree, Criminalistics and Criminal Science
American InterContinental University
Associate's degree, Business Administration and Management, General
MedImpact Healthcare Systems, Inc. July 2013 - Present
CVS Caremark Corporation March 2011 - July 2013
CVS Caremark Corporation November 2009 - March 2011
CVS Caremark October 2008 - November 2009
CVS Caremark March 2006 - October 2008
Brooks/Eckerd July 2003 - March 2006
Walgreens January 2001 - July 2003
Skills
Mail Order Pharmacy, Specialty Pharmacy, Retail Pharmacy..., Regulatory Compliance, Pharmacy Acquisitions, Pharmacy Licensing, Third Party Billing, Project Management, Customer Care, Pharmacy Benefit..., Outbound Marketing, Contact Center...
Education
Northeastern University 1996 — 2001
B.S., Pharmacy
Attleboro High School 1992 — 1996
MedImpact Healthcare Systems, Inc. May 2012 - Present
Skills
Legal Writing, Legal Research, Contract Negotiation, Contract Management, Document Drafting, Drafting Agreements, Proofreading, Negotiation, Revisions, Redline, Editing, Document Review
Education
University of San Diego School of Law 2005 — 2006
Master of Laws (LL.M.)
Bond University 2003 — 2004
Juris Doctor (J.D.)
University of California, San Diego 1997 — 1999
Bachelor of Arts (B.A.)
Woodbridge High School 1991 — 1995
High School Diploma
Two Trees Healthcare Consulting May 2013 - Present
TPG Healthcare Consulting March 2015 - Present
ModernHEALTH Specialty Pharmacy February 2013 - February 2015
Prescription Solutions, UnitedHealth Group November 2009 - July 2011
MedImpact Healthcare Systems, Inc. June 2009 - November 2009
WellPoint June 2007 - June 2009
WellPoint August 2003 - June 2007
First DataBank August 2002 - August 2003
Blue Cross Blue Shield of Michigan July 2001 - August 2002
Detroit Medical Center May 1994 - July 2001
Skills
Managed Care, Specialty Pharmacy, Pharmacy Benefit..., Healthcare, Pharmacy, Process Improvement, Leadership, Utilization Management, Medicare, Pharmacy Automation, Project Management, Healthcare Consulting, Strategic Planning, Contract Management, Cross-functional Team..., Disease Management
Education
University of California, Irvine - The Paul Merage School of Business
MBA
University of Colorado Denver
Pharm.D.
Wayne State University
B.S.
Peking University
MedImpact Healthcare Systems, Inc. 1999 - Present
MedImpact Healthcare Systems, Inc. 2014 - 2015
MedImpact Healthcare Systems, Inc. 2014 - 2015
Skills
Cognos, Business Intelligence, Business Analysis, Data Analysis, Process Improvement, Requirements Gathering, Management, Visio, Business Process..., Business Process, Software Documentation, Requirements Analysis, Data Modeling, SDLC, Data Warehousing, Databases
Education
Columbia Southern University 2008 — 2010
B.S., Business Administration
Grossmont College 1996 — 1999
A.S., Business Administration
MedImpact Healthcare Systems, Inc. 2010 - Present
MedImpact Healthcare Systems, Inc. 1997 - 2010
Hewlett-Packard Laboratories 1994 - 1997
Telenetics Engineering Services 1985 - 1994
NCR Corporation 1981 - 1985
Skills
Business Intelligence, SDLC, Business Analysis, Software Project..., Security, Software Engineering, Embedded Systems, Real Time, Auditing, Performance Metrics, Software Development, SaaS, Disaster Recovery, Cloud Computing, Visio, Data Center, Integration, Unix, Databases, Requirements Analysis, Data Warehousing, Systems Analysis, Enterprise Architecture, Information Security
Education
The University of Montana 1976 — 1981
B.S, Computer Science
University of Montana 1976 — 1981
B.A., Experimental Psychology
University of California, San Diego 2000 — 2001
Cert, Java Programming
Coleman College
Cert, Network+
SAFE Credit Union February 2014 - Present
Blue Shield of California (Modis) June 2013 - January 2014
MedImpact Healthcare Systems, Inc. March 2011 - June 2013
PAWS August 2004 - August 2011
Quidel January 2008 - June 2010
AMN Healthcare, Inc. March 2006 - January 2008
Advanced Marketing Services November 1999 - March 2006
California Farm Bureau Federation May 1991 - July 1999
Skills
Salesforce.com..., Process Improvement, Management, Business Analysis, Program Management, Project Management, Strategic Planning, Leadership, Microsoft CRM, Business Process..., Budgets, Team Building, Event Planning, Customer Service, Microsoft Office, Marketing Strategy, Organizational..., Nonprofits, Public Speaking, Team Leadership, Email Marketing, Coaching, Health Care Reform, Health Care Systems, SQL, Data Analysis, Data Warehousing, Database Design, Data Modeling, Vendor Relationships, Accounting
Education
California State University-Sacramento 1996 — 1999
Bachelor of Science (BS), Business Administration, Management Information Science
Sacramento City College 1994 — 1996
None, Business
American River College 1992 — 1994
None, Business
Empire Business College 1988 — 1989
Diploma, Accounting with Computer Applications
MedImpact Healthcare Systems, Inc. May 2008 - Present
MedImpact 2008 - Present
First Capital Life 1981 - 1994
Education
National University 1992 — 1996
MedImpact Healthcare Systems, Inc. October 2007 - Present
Premier Coastal Development December 2006 - September 2007
Authur Andersen 1993 - 1996
Skills
GAAP, Internal Controls, General Ledger, Auditing, Sarbanes-Oxley Act, Financial Reporting, Variance Analysis, Accounting, Budgets, Accounts Payable, Consolidation, SEC filings, Finance, Revenue Recognition, Financial Statements
Education
Oregon State University 1989 — 1993
Bachelor's degree, Accounting and Finance, Psy Minor
Oregon State University 1989 — 1993
MedImpact Healthcare Systems, Inc. January 2015 - Present
University of California - San Diego, Department of Family and Preventive Medicine August 2013 - December 2014
RAND Corporation September 2006 - June 2013
RAND Corporation, Pardee RAND Graduate School 2006 - 2013
Agency for Healthcare Research and Quality October 2002 - May 2006
Skills
Stata, Econometrics, Cost Analysis, Health Economics, Policy Analysis, Quantitative Research, Research, Program Evaluation, Statistics, Economics, Econometric Modeling, Qualitative Research, Statistical Modeling, Political Science, Economic Research, Public Policy, Research Design, Quantitative Analytics, Analysis, Cost Benefit, Global Health, R, Outcomes Research, Operations Research, Health Services Research, Economic Modeling, Healthcare, Data Analysis, Survey Research, SAS, Policy
Education
Pardee RAND Graduate School 2006 — 2011
PhD, Public Policy, Economics, Health
New College of Florida 2000 — 2002
Bachelor of Arts, Public Policy / Economics
MedImpact Healthcare Systems, Inc. April 2015 - Present
Omnitracs November 2013 - March 2015
Qualcomm August 2008 - November 2013
Verizon Wireless 2006 - August 2008
Skills
Test Planning, Test Cases, Unix, Quality Assurance, Java, SDLC, Agile Methodologies, Quality Center, Singl.eView, PREP billing tool, ETL mappings, SQL, Requirements Analysis, Test Automation, Software Project..., Software Quality..., Integration, JIRA, HP Quality Center, Testing
Education
Jawaharlal Nehru Technological University 1998 — 2002
BTech, CSIT
SwamiVivekananda Jr College 1998 — 2002
MedImpact Healthcare Systems, Inc. July 2009 - Present
MedImpact Healthcare Systems, Inc. October 2006 - July 2009
Kaiser Permanente July 2001 - October 2006
Kaiser Permanente September 1998 - July 2001
Skills
Pharmacy Benefit..., Project Management, Medicare Part D, Healthcare Management, Account Reconciliation, Pharmacy, Healthcare, Healthcare Industry, Medicare, Pharmaceutical Industry, Cross-functional Team..., Disease Management
Education
Cuyamaca College 1996 — 1998
Associate's Degree
MedImpact Healthcare Systems, Inc. April 2012 - Present
Rezolve Group, Inc. March 2011 - March 2012
Pacific Coast Companies Inc. June 2007 - March 2011
KPMG January 2007 - June 2007
Gilbert Associates, Inc. September 2006 - January 2007
Skills
Accounting, GAAP, General Ledger, Financial Reporting, Internal Controls, Auditing, Accounts Payable, Financial Statements, Account Reconciliation, QuickBooks, Financial Accounting, US GAAP, Financial Analysis, Budgets, Tax
Education
California State University-Sacramento 2005 — 2007
Bachelor's, Accounting
Encore Capital Group January 2013 - Present
Audit & Compliance Management Systems July 2007 - Present
Cricket Communications October 2011 - December 2012
MedImpact Healthcare Systems, Inc. September 2008 - October 2011
HSBC Auto Finance January 2004 - September 2008
University of California, San Diego September 2000 - January 2004
Calderon Jaham & Osborn, CPA's September 1997 - August 2000
Computer Sciences Corporation 1991 - 1996
Skills
Risk Assessment, CISA, Compliance, IT Audit, Internal Audit, CRISC, Risk Management, Information Technology, Sarbanes-Oxley Act, Internal Controls, Strategy, Auditing, Accounting, Enterprise Risk..., Finance, COSO, CPA, Business Process...
Education
California State University-Chico 1987 — 1990
B.S., Accounting
MedImpact Healthcare Systems, Inc. March 2015 - Present
Xerox May 2014 - February 2015
Xerox September 2013 - April 2014
Xerox Corporation November 2010 - September 2013
Xerox Corporation 2007 - November 2010
Click Commerce 2007 - 2007
Xerox Corporation 2006 - 2007
Auragen Communications 2005 - 2006
Compendium Research 2004 - 2005
Sonata Software 1998 - 2004
Skills
XML, Oracle, SQL, PL/SQL, Unix, Java, AJAX, Requirements Analysis, Microsoft Office, Databases, Perl, C, C++, Web Applications, Integration, Testing, ASP, Oracle HR, Database Design, Linux, JavaScript, Visual Basic, Software Design, HTML, UML, Business Analysis, Software Development, Oracle PL/SQL, Oracle Portal, J2EE, Servlets/JSP, Oracle SQL, SDLC, Solution Development, Data Analysis, Data Modeling
Education
Mangalore University 1993 — 1997
Bachelor of Engineering, Electronics & Communication
Army School 1984 — 1993
MedImpact Healthcare Systems, Inc. November 2013 - Present
Abbott Vascular Devices January 2013 - October 2013
Abbott April 2012 - December 2012
Abbott April 2011 - March 2012
Abbott May 2008 - March 2011
Abbott May 2007 - May 2008
Abbott June 2005 - May 2007
Questerra 2002 - 2004
Questerra 2002 - 2004
Skills
Management, 21 CFR Part 11, Computer System..., Databases, Process Improvement, SDLC, Change Management, PMP, FDA, Business Analysis, Project Management, Active Directory, Medical Devices, Validation, Vendor Management, Software Documentation, IT Management, Cross-functional Team..., Strategic Planning, Integration, Visio, IT Strategy, Quality Assurance
Education
La Sierra University 1991 — 1995
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
Solusi University
MedImpact Healthcare Systems, Inc. August 2013 - Present
MedImpact Healthcare Inc. 2007 - August 2013
Skills
SDLC, Systems Analysis, Visio, Business Analysis, Requirements Analysis, Requirements Gathering, Software Project..., Business Intelligence, Business Requirements, Data Warehousing, Oracle, Agile Methodologies, Databases, Software Documentation, SQL, Database Design, User Acceptance Testing, SharePoint, Crystal Reports, Data Modeling
Education
Alabama Agricultural and Mechanical University
Computer Science
MedImpact Healthcare Systems, Inc. October 2014 - Present
Catamaran November 2010 - December 2013
Centocor June 2006 - May 2008
Biogen Idec June 2004 - June 2006
Abbott Labs June 2001 - June 2004
Express Scripts 1999 - 2001
Education
Midwestern University (IL) 1996 — 1997
Doctor of Pharmacy (PharmD), Pharmacy
University of Connecticut
MedImpact Healthcare Systems, Inc. April 2012 - Present
MedImpact Healthcare Systems, Inc. April 2008 - April 2012
Western Mission Mortgage March 2005 - April 2008
Western Mission Mortgage March 2005 - April 2008
Warner Bros. September 1995 - February 2005
Bossa Nova Productions March 1999 - March 2002
Universal Studios October 1994 - August 1995
The Walt Disney Studios July 1991 - September 1994
Skills
Process Improvement, Budgets, Forecasting, Microsoft Excel, Financial Analysis, Strategic Planning, Outlook, Project Management, Accounts Receivable, PeopleSoft, Accounting, Access, Analysis, Business Analysis, Customer Service, Financial Modeling, Financial Reporting, Leadership, Business Process..., Finance, Accounts Payable, General Ledger, SAP, Invoicing, Account Reconciliation, Variance Analysis, Healthcare, Managerial Finance, Financial Accounting, Visio, Internal Controls, Sarbanes-Oxley, QuickBooks, Revenue Recognition
Education
University of Redlands 2014 — 2015
Master of Business Administration (MBA)
Pepperdine University 1999 — 2002
University of Hartford 1987 — 1991
Bachelor of Arts (BA), Organizational Communication
Tabor Academy 1984 — 1987
MedImpact Healthcare Systems, Inc. August 2014 - Present
Union Bank of California October 2003 - August 2014
Imagesoft 2001 - 2003
Skills
SDLC, Business Analysis, Vendor Management, Requirements Analysis, Process Improvement, Banking, Visio, Integration, SQL, Software Project...
Education
UCSD Extension 2014 — 2015
Data Mining Certificate
New Mexico State University 1989 — 1992
M.S.
University of Florida 1987 — 1989
B.S.
Weill Cornell Medical College 2011 - Present
Hospital for Special Surgery 2007 - Present
Weill Cornell Medical College 2007 - 2011
MedImpact Healthcare Systems, Inc. 2007 - 2007
Skills
Data Analysis, Clinical Research, Public Health, Epidemiology, Qualitative Research, Statistics, Biostatistics, Program Evaluation, Public Speaking, Policy, Research, Healthcare, SPSS, Grant Writing, Program Development, Research Design, Science, Literature Reviews, Medicine, Stata, Molecular Biology, Psychology, Hospitals, Healthcare Management, Health Policy, Global Health, Health Promotion, Medical Research
Education
University of Minnesota-Twin Cities 2001 — 2007
Doctor of Philosophy (Ph.D.), Health services Research and Policy/Clinical Outcomes Research
American University of Beirut 1998 — 2000
Master's Degree, Public Health/Healthcare Management and Administration
American University of Beirut 1995 — 1998
Bachelor's Degree, Biology/Biological Sciences, General
MedImpact Healthcare Systems, Inc. December 2014 - Present
MedImpact March 2012 - July 2015
MedImpact April 2004 - March 2012
Object Innovation June 2006 - June 2007
Inland Empire Health Plan (IEHP) February 1996 - September 2001
Skills
Managed Care, Healthcare, Strategic Planning, Medicare, Health Policy, Strategy, Mergers & Acquisitions, Health Insurance, Healthcare Information..., Business Development, Start-ups, Cross-functional Team..., New Business Development, Medicaid, Process Improvement, Medicare Part D, Leadership, Healthcare Industry, Healthcare Consulting, Strategic Partnerships, Business Strategy, Product Management
Education
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management
MBA
University of San Diego
BA, Political Science - Education: Single Subject Teaching Credential
Southwestern College
AA, Mathematics
MedImpact Healthcare Systems, Inc. July 2013 - Present
Intuit November 2011 - October 2012
Intuit April 2007 - November 2011
Intuit July 2006 - May 2007
THOMSON - CREATIVE SOLUTIONS January 1996 - January 2006
Skills
Agile Methodologies, Scrum, Agile Project Management, Software Development, SDLC, Software Project..., Software Engineering, SharePoint, Program Management, Testing, Process Improvement, Databases, SaaS, Cross-functional Team..., C++, C#, PMP, Business Analysis, Requirements Analysis, Project Management, Strategy, Cloud Computing, Change Management, Software Quality..., Team Leadership, Release Management
Education
University of Michigan
Ph.D, Physics
Miami University
Bachelor of Science, Physics
John Glenn
MedImpact Healthcare Systems, Inc. December 2009 - Present
San Diego Digital Solutions July 2009 - April 2010
Kyocera Wireless December 2006 - January 2009
AT&T 1995 - 2006
Skills
Management, Corporate Fraud..., Inventory Management, Inventory Control, Inventory Analysis, Data Analysis, Reporting & Analysis, Workflow Management, Microsoft Excel, Salesforce.com, Oracle Applications, Business Process..., Customer Service, Data Research, Invoicing, Telecommunications, M2M, Wireless, Cellular Communications
Education
National University 2000 — 2002
San Diego Miramar College
University of Phoenix-San Diego Campus
ResMed February 2014 - Present
Illumina August 2013 - January 2014
Community Bank April 2013 - July 2013
C-Level Management, Inc. May 2012 - March 2013
MedImpact Healthcare Systems, Inc. July 1999 - May 2012
MedImpact May 2008 - August 2011
MedImpact January 2003 - May 2008
MedImpact July 1999 - January 2003
dKb Graphics (Freelance Design) June 1997 - June 1999
PIXEL Inc. June 1995 - July 1997
Skills
CRM Administration and..., Event and Project..., Graphic and Multimedia..., Salesforce.com, Visio, CRM, Agile Methodologies, Interactive Programming, Graphic Design, Project Management, Cross-functional Team..., Business Process, User Interface Design, Business Development, Program Management, Team Leadership, Databases, Requirements Analysis, SDLC, Cloud Computing, Process Improvement, Project Planning, Business Intelligence, Healthcare, New Business Development, Management, Business Analysis, Business Process..., Integration, SaaS, Software Documentation, Vendor Management
Education
National University 2006 — 2011
BA, Business Administration
Platt College, San Diego, CA 1994 — 1995
Associate Certificates, Graphic Design & Multimedia Design
Roger Williams University, Bristol, RI 1991 — 1992
Art Major, Fine/Studio Arts, General
Gemological Institute of America (G.I.A.) July 2011 - August 2014
MedImpact Healthcare Systems, Inc. December 2008 - July 2011
Intuit, Inc. February 2007 - August 2008
Digital Insight Corporation February 2001 - February 2007
Dunnington, Bartholow & Miller June 1998 - February 2001
Securitas Security Services USA, Inc. 1997 - 1998
Skills
Process Improvement
Education
Palomar College
Los Angeles Valley College 2004 — 2004
Certificate
Los Angeles Pierce College
On Sabbatical July 2015 - Present
MedImpact Healthcare Systems, Inc. September 2013 - July 2015
Novo Nordisk A/S 2010 - September 2013
Santarus, Inc. 2004 - February 2010
ISTA Pharmaceuticals 2010 - 2010
Amgen 2003 - 2004
AstraZeneca Pharmaceuticals 1998 - 2003
WellPoint 1995 - 1998
California Pacific Medical Center 1989 - 1993
Brigham and Women's Hospital 1985 - 1987
Skills
Managed Care, Diabetes, Gastroenterology, Clinical Research, Pharmaceutical Industry, Medical Affairs, Endocrinology, Clinical Trials, Pharmacy, Cardiology, Clinical Development, Rheumatology, Biotechnology, Neurology, Infectious Diseases, Oncology, Healthcare, Pharmaceutical Sales, Psychiatry, Hospital Sales, Medicine, Clinical Pharmacology, Nephrology, Pulmonology, Pharmacology, Pharmacoeconomics, Managed Services
Education
Massachusetts Institute of Technology - Sloan School of Management 1987 — 1989
SM
University of California, San Francisco 1979 — 1983
PharmD
University of California, Irvine 1974 — 1978
BS
Museum of Fine Arts, Boston May 2014 - Present
Southwest Minnesota State University July 2005 - Present
Amazon Promise 2011 - 2012
Perfect Match: The Sacknoff Bone Marrow Network October 2010 - December 2011
MedImpact Healthcare Systems, Inc. April 2004 - October 2009
Merck & Co., Inc. 1998 - 2000
Medco 1997 - 1998
AstraMerck 1996 - 1997
AstraMerck 1992 - 1995
MGI Pharma 1991 - 1992
Skills
Training, Strategic Planning, Leadership, Nonprofits, Healthcare, Non-profits, Business Development, Organizational..., Cross-functional Team..., Fundraising, Sales, Marketing Strategy, Public Speaking, Marketing, Business Strategy, Leadership Development, Program Management, Team Building, Strategy, Project Management, Management, Team Leadership
Education
Arizona State University 1975 — 1981
MBA, Business Administration
Southwest Minnesota State University 1968 — 1973
BA, Business Administration
Dignity Health September 2014 - Present
Aspire Systems 2015 - 2015
Aspire Systems 2015 - 2015
Scripps Health April 2013 - July 2014
Kaiser Permanente November 2011 - March 2013
Harvard pilgrim 2011 - 2011
Blue Shield of California 2010 - 2011
Kaiser Permanente 2006 - 2010
MedImpact Healthcare Systems, Inc. 2005 - 2006
Skills
HIPAA, SDLC, Healthcare Information..., EDI, Requirements Analysis, HL7, Requirements Gathering, ICD-10, Microsoft SQL Server, Quality Center, SQL, Agile Methodologies, Testing, User Acceptance Testing, Business Analysis, Software Project..., Software Documentation, EHR, Unix, Integration, Process Improvement, Visio, Systems Analysis, Quality Assurance, Databases, Software Implementation, PMO, MS Project, Business Requirements, HP Quality Center, Project Management, SharePoint, Healthcare, Consulting, Business Intelligence, Analysis
Education
Fairleigh Dickinson University
Masters, Management Information Systems
NSM
Osmania University
Bachelor of Computer Applications, Computer and Information Sciences, General
University of Madras
Master of Science (MS), Management Information Systems, General
xyz
MedImpact Healthcare Systems, Inc. Board MemberCalifornia State Board of Pharmacy1992 - 2002
California State Board of Pharmacy 1992 - 2002
RxAmerica 1992 - 1998
Thrifty Drug Stores 1991 - 1992
American Stores 1981 - 1991
Skills
Healthcare, Managed Care, Business Development, Medicaid, Pharmacy, Pharmacy Benefit..., Sales, Management, HMO, Healthcare Management, Cross-functional Team..., Account Management, Medicare, Competitive Intelligence, Budgets, Disease Management, Human Resources, Product Launch, Pharmaceutical Industry, Healthcare Consulting, Healthcare Information..., Medicare Part D, Strategic Partnerships, Start-ups, Clinical Research, Healthcare Industry, Pharmacy Automation, Process Improvement, Strategic Planning, Hospitals, Clinical Trials, Biotechnology, Strategy, Leadership, Diabetes, New Business Development, Product Management, Utilization Management, Contract Negotiation, Program Management, HIPAA, Oncology, Health Policy, Health Insurance, Product Development
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2009 — 2010
MBA, Business
University of Southern California 2004 — 2004
Management Development Program in Healthcare
Washington State University 1977 — 1981
Pharmacy, Animal Biology
Mills College 1975 — 1977
Chemistry, Genetics
MedImpact Healthcare Systems, Inc. July 2015 - Present
MedImpact March 2012 - Present
MedImpact November 2010 - March 2012
MedImpact May 2010 - November 2010
MedImpact March 2009 - May 2010
APC-MGE 2007 - 2008
John Hancock Life Insurance Company (U.S.A.) July 2007 - December 2007
Skills
Pharmacy Benefit..., HIPAA, Managed Care, Data Analysis, Process Improvement, Business Analysis, Healthcare, SDLC, Analysis, Quality Assurance, Account Management, SQL, Unix, Requirements Gathering, Finance
Education
University of Rhode Island 2001 — 2007
Bachelor of Science (B.S.), International Business
西南学院大学 / Seinan Gakuin University 2006 — 2007
Exchange Program, International Business & Japanese
MedImpact Healthcare Systems, Inc. September 2014 - Present
MedImpact August 2012 - September 2014
MedImpact February 2006 - August 2012
MedImpact June 2004 - February 2006
American Specialty Health 1997 - 2004
Skills
Access, SQL, Visual Basic, Databases, Excel, Healthcare, HTML, Business Analysis, PHP, PL/SQL, Research, Windows, SDLC, Process Improvement, Requirements Analysis, Software Documentation, Project Management, Software Project...
Education
Grossmont College 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Grossmont College 2007 — 2009
Associate's degree, Business Administration and Management, General
MedImpact Healthcare Systems, Inc. May 2015 - Present
MedImpact Healthcare Systems, Inc. February 2010 - May 2015
Skills
Accounting, General Ledger, Account Reconciliation, Financial Accounting, Accounts Payable, Auditing, Journal Entries, Accounts Receivable, GAAP
Education
California State University-San Marcos - College of Business Administration
Bachelor of Science (BS), Accounting
MedImpact Healthcare Systems, Inc. September 2015 - Present
HealthPlus of Michigan January 2012 - September 2015
CVS Pharmacy November 2008 - September 2014
Skills
Clinical Pharmacology, Community Pharmacy, Immunization, Managed Care, Medicare Part D, Patient Safety, Healthcare, Healthcare Management, Hospitals, Medication Therapy..., Pharmacists, Pharmacy Practice
Education
Ferris State University 2003 — 2008
PharmD, Pharmacy
MedImpact Healthcare Systems, Inc. December 2010 - Present
Longs Drugs August 2007 - June 2009
Longs Drugs September 2005 - August 2007
Longs Drugs January 2003 - September 2005
Pharmaceutical Care Network February 2000 - November 2002
Longs Drugs March 1990 - February 2000
Education
California State University-Chico 1985 — 1987
B.A., Liberal Arts
MedImpact Healthcare Systems, Inc. December 2014 - Present
MedImpact Healthcare Systems, Inc. June 2013 - December 2014
Manzanita Brewing Company January 2010 - June 2013
Bridgepoint Education April 2010 - June 2011
Eastman Kodak April 2004 - April 2011
Brandes Investment Partners June 2003 - April 2004
Phogenix Imaging Company November 2002 - May 2003
MedVantx 2000 - 2002
Document Sciences 1998 - 1999
Skills
Testing, Test Automation, Manual Testing, Regression Testing, Automation, Selenium, Cross-functional Team..., Quality Assurance, Product Development, Process Improvement, R&D, Software Quality..., Firmware, Agile Methodologies, Integration, Embedded Systems, Manufacturing, Software Development, Digital Imaging, SDLC, Scrum, Engineering Management, Six Sigma, Quality Management
Education
Coleman College 1997 — 1998
Computer
QualyMetrics Consulting, Inc. 2002 - Present
Millennium Pharmacy Systems 2010 - 2013
MedImpact Healthcare Systems, Inc. 2003 - 2009
Computer Horizons Corp. 1998 - 2002
Caremark 1996 - 1998
Adobe Systems 1994 - 1996
Deloitte 1988 - 1994
Skills
Software Development, Disaster Recovery, Integration, Process Improvement, SDLC, Business Intelligence, Outsourcing, CRM, Data Warehousing, Enterprise Architecture, Business Analysis, Project Management, Management, Agile Methodologies, Budgets, Leadership, IT Service Management, IT Strategy, Metrics, Strategy, Vendor Management, Data Center, Strategic Planning
Education
Knox College
BA Computer Science & BA Math
Lake Forest Graduate School of Management
Adjunct Professor
Sharp HealthCare October 2014 - Present
MedImpact Healthcare Systems, Inc. March 2010 - March 2014
Chase September 2001 - March 2009
Skills
Customer Satisfaction, Customer Support, Customer Service, Chapter 13 Bankruptcy, Bankruptcy, Foreclosures, Health Insurance
Education
Kaplan College-San Diego
Certified Medical Receptionist, Health Services Administration
MedImpact Healthcare Systems, Inc. April 2013 - August 2015
MedImpact April 2011 - March 2013
MedImpact February 2008 - March 2011
Omnicare Inc. 2002 - 2007
Skills
Process Improvement, Cross-functional Team..., Technical Writing, Pharmacy Benefit..., Quality Assurance, Validation, Managed Care, Training, Customer Service, Healthcare, Client Management, Healthcare Reform, Configuration and..., Healthcare Information..., Microsoft Office, Pharmaceutical Industry, SQL
Education
Azusa Pacific University
BSOL, Organizational Leadership
NETGEAR September 2014 - Present
MedImpact Healthcare Systems, Inc. February 2014 - June 2014
TARGUSinfo October 2007 - July 2013
NeuStar, Inc. 2007 - 2013
TARGUSinfo 2007 - 2010
Verizon Communications, Inc April 2006 - October 2007
AT&T October 2000 - March 2006
AT&T October 2000 - March 2006
Skills
SQL, Databases, Software Development, Product Management, Salesforce.com, Networking, Analytics, Database Marketing, Customer Retention, Business Development, Business Intelligence, Oracle, Data Analysis, Unstructured Data, Linux, SaaS, Mobile Devices, Lead Generation, Customer Acquisition, Strategic Partnerships, SS7, Segmentation, Hive, Tableau, Pivot Tables, SFTP, VMware, Analysis, Cloud Computing, CRM, Telecommunications, Scrum, Bash, Enterprise Software, Management, Technical Support, Account Management, Data Mining, Troubleshooting, Product Support, Microsoft Office, Predictive Analytics, Hadoop, Distributed File Systems, Big Data, Customer Service, Microsoft Excel, Microsoft Word
Education
California State University-Bakersfield 1994 — 1996
Bachelor, Foreign Languages and Literatures, General
Coleman College 2003 — 2004
CNA Certification, Computer Network Administration
Art Institute of Tampa 2006 — 2007
Graphic Design
UCSD
Search Engine Optimization (SEO) and Marketing
MedImpact Healthcare Systems, Inc. February 2015 - Present
Panalpina May 2013 - February 2015
Panalpina, Inc. September 2012 - May 2013
Panalpina July 2011 - September 2012
AARP Global Network 2008 - 2009
Skills
Logistics, 3PL, Air Freight, Customs Regulations, Freight, Freight Forwarding, International Logistics, Logistics Management, Sales, Time Management, Transportation..., Operations Management, Import, Transportation, Supply Chain Management
Education
California Lutheran University 2006 — 2010
BA, Political Science and Government
Concentrix June 2015 - Present
Devine Sound Solutions January 2010 - Present
MedImpact Healthcare Systems, Inc. October 2014 - February 2015
University of Phoenix June 2014 - September 2014
Xerox August 2013 - April 2014
State Farm April 2013 - July 2013
National Grid Utilities February 2013 - April 2013
West Business Solutions April 2012 - November 2012
Direct Alliance/Revana February 2011 - May 2012
Shutterfly/Corestaff August 2010 - January 2011
Skills
Virtualization, Recording, Mac OS X, Sound, Call Centers, Cloud Computing, Solution Selling, Software Installation, Technical Support, Customer Retention, Customer Satisfaction, OS X, Troubleshooting, Windows, Wireless Networking, IP, Team Leadership, Access, Strategic Partnerships, Printers, Sales, Account Management, Disaster Recovery, Customer Service
Education
Mesa Community College 2003 — 2014
AFA/AAB, Business Management, Information Technology, Music
MedImpact Healthcare Systems, Inc. May 2009 - Present
Skills
SSIS, SQL, SSRS, Database Design, Data Warehousing, Databases, Microsoft SQL Server, Remote Troubleshooting, T-SQL, C#, .NET, ETL
Education
Hope College 2002 — 2006
B.S.
MedImpact Healthcare Systems, Inc. June 2006 - Present
Skills
Process Improvement, HTML, Java, Customer Service, Healthcare, Software Development, Project Management, PowerPoint, Requirements Analysis, SQL, C++, Software Project..., Microsoft Office, Strategic Planning, SOA, Microsoft Excel, SDLC, Microsoft Word, Business Analysis, Windows, PL/SQL, Oracle
Education
The University of Texas at Austin 1988 — 1990
Master’s Degree, Computer Engineering
College of Engineering, Guindy 1980 — 1984
Bachelor's Degree, Electrical, Electronics and Communications Engineering
MedImpact Healthcare Systems, Inc. September 2013 - Present
MedImpact January 2012 - September 2013
National Bank January 1998 - January 2004
Skills
Quality Assurance, Call Centers, Training, Customer Service, Employee Benefits, Process Improvement, Customer Satisfaction, Employee Relations, Budgets, Human Resources, Pharmacy Benefit..., Healthcare, Healthcare Management, Customer Retention, Account Management, Loans, Coaching, Recruiting, Managed Care, Applicant Tracking..., Medicare Part D, Health Insurance, Salesforce.com, Medicare, Outlook, HMO, Employee Training, Management, Finance, Onboarding, Talent Acquisition, Medicaid, HIPAA, Team Building
Education
Al-Khair University 1999 — 2001
Master, Business Administration
St Anthony's High School Lahore
High School, Mathematics, physics
University of Punjab
Bachelor of Arts, Statistics & Economics
Ryan Bros Coffee October 2011 - August 2013
California Western School of Law April 2008 - August 2011
MedImpact Healthcare Systems, Inc. February 2007 - March 2008
San Diego Gas & Electric July 1998 - February 2007
Skills
Training, Microsoft Office, PowerPoint, Event Planning, Nonprofits, Microsoft Excel, Outlook, Microsoft Word, Customer Service, Social Media, Spanish, Data Entry, Editing, Teamwork, Employment Law, Human Resources, Interviews, Payroll
Education
Grossmont College 2007 — 2008
Foreign Languages and Literatures, General
Alere, Inc. March 2013 - Present
MedImpact Healthcare Systems, Inc. October 2007 - August 2012
BakBone Software June 2000 - January 2005
Tracer Technologies, Inc. May 1996 - June 2000
CAI/SISCo January 1990 - May 1996
Skills
Program Management, Management, Managed Care, Leadership, Quality Assurance, Customer Service, Recruiting, Pharmacy, Process Improvement, Healthcare
Education
University of California, San Diego 2013 — 2014
Paralegal Program, Currently Enrolled
Indiana University of Pennsylvania 1981 — 1985
B.S., Child Development & Family Relations
MedImpact Healthcare Systems, Inc. August 1997 - Present
Skills
Managed Care, Pharmaceutical Industry, Employee Benefits, Quality Assurance, Management, Data Analysis, Pharmacy Benefit..., Pharmacy
Education
National University 1997 — 1999
Bachelor of Science, Interdisciplinary
MedImpact Healthcare Systems, Inc. August 2015 - Present
Career College of San Diego April 2014 - April 2015
Newbridge College January 2012 - April 2014
Kaplan Higher Education October 2008 - October 2011
PETCO Animal Supplies, Inc. September 2007 - January 2008
Skills
MAS500, Microsoft SQL Server, Microsoft Office, Higher Education, Adult Education, Management, Teaching, Curriculum Development, Program Management, Academic Administration, Project Management, Program Development, Information Technology, Project Coordination, Program Direction, Multiple Project..., Product Marketing, Admissions
Education
Coleman College
Associate's degree, Information Technology
340B Holdings, LLC (SUNRx) November 2012 - Present
MedImpact Healthcare Systems, Inc. May 2008 - November 2012
Education
National University 1992 — 1996
Bachelor of Business Administration (BBA), Business, minor Information Systems, 3.8
BP April 2013 - September 2014
Bank of the West July 2011 - August 2012
MedImpact Healthcare Systems, Inc. August 2006 - March 2010
Los Angeles Times February 2004 - December 2004
Electronic Data Systems May 1998 - May 2001
Printrak, a Motorola company July 1996 - September 1997
Skills
Unix, Databases, Windows, Integration, Telecommunications, Filenet ECM, Application Support, Oracle, Software Documentation, Servers, Business Intelligence, Solaris, FileNet, SQL, Project Management, Windows Server, Security, VMware, Troubleshooting
Education
Palomar College 2005 — 2006
Associate's degree, Pre-Medicine/Pre-Medical Studies
Azusa Pacific University 1991 — 1993
M. Sc, Computer Science
Southern Illinois University, Carbondale 1986 — 1988
B. Sc, Business Management
Jerome's Furniture March 2007 - Present
MedImpact Healthcare Systems, Inc. 1998 - 2004
TRW 1992 - 1997
Skills
Advertising, Social Media, Marketing, Retail, Customer Service, Social Media Marketing, Management, Strategic Planning, Online Marketing, Microsoft Office, InDesign, Email Marketing, Social Networking, Online Advertising
Education
Palomar College 1990 — 1992
MedImpact Healthcare Systems, Inc. October 2014 - Present
CVS Caremark Corporation January 2011 - May 2013
Aetna May 2006 - December 2010
Cub Pharmacy November 2003 - May 2006
CPP North America August 2001 - October 2003
The Mark Travel Corporation December 1999 - October 2001
Skills
Process Improvement, Customer Service, Team Leadership, Data Analysis, Microsoft Office, Microsoft Excel, Management, Strategic Planning, Training, Leadership, Team Building, Customer Satisfaction, Outlook, PowerPoint, Microsoft Word, Customer Retention, Human Resources, Performance Management, Recruiting, Call Centers, Operations Management, Coaching, Auditing
Education
University of Phoenix 2003 — 2005
Master of Business Administration (MBA), Business/Commerce, General
Cornell College 1994 — 1998
Bachelor's degree, Elementary Education
Minnetonka Senior High School 1990 — 1994
High School Diploma
MedImpact Healthcare Systems, Inc. January 2014 - Present
MedImpact Healthcare Systems, Inc. December 2011 - January 2014
Integrated Care Systems September 2005 - April 2011
LifeCare Solutions Inc. December 2003 - September 2005
Alvarado Hospital November 2000 - January 2003
Kaiser Permanente Hospital November 1999 - October 2000
Skills
Data Entry, Claims Resolution, Insurance Verification, Medical Billing, Customer Service, Appeals, Compliance Audits, ICD-9, HCPCS, 10 Key, Microsoft Office, Home Infusion, Filing, Patient Education, Pharmacy, Pharmacueticals, Medicare, Pharmacy Benefit..., Medicare Part D, Accounts Receivable, HIPAA, Prior Authorization, Healthcare Reimbursement, IV, Pharmacy Technicians, Inpatient, Healthcare, Utilization Management, Third Party Billing, Telephone Skills, ICD-10, Fax, Scanners, Pharmacology, Health Insurance, Medicare/Medicaid..., Pharmaceutical Industry
Education
Pima Medical Institute-Chula Vista 1998 — 1999
Certificate and License, Pharmacology
Notre Dame High School- Talofofo, Guam 1990 — 1994
H.S. Diploma, General Education
ecoATM May 2014 - Present
GreatCall February 2014 - May 2014
MedImpact Healthcare Systems, Inc. September 2013 - December 2013
Cognella August 2013 - September 2013
American Customer Care February 2012 - December 2012
Time Warner Cable November 2007 - December 2010
Skills
Call Centers, Customer Experience, Customer Satisfaction, Inbound Marketing, Telemarketing, Contact Centers, Technical Support, Customer Retention, Customer Service, Call Center Development, Troubleshooting, Outsourcing, Invoicing, Telecommunications, Sales, Quality Assurance
Education
DeVry University 2015 — 2016
Network Administration
California College San Diego 2012 — 2014
Associate's Degree, Computer Systems and networking
Cuyamaca College 2011 — 2014
Currently Attending, Paralegal Studies
UEI 2007 — 2007
Diploma, Computer Technology/Computer Systems Technology
Freelance Consultant May 2015 - Present
CalOptima June 2014 - May 2015
Honda Center 1994 - 2015
Honda Center 1994 - 2015
MedImpact Healthcare Systems, Inc. July 2013 - June 2014
UnitedHealth Group December 1999 - July 2013
Skills
Business Process..., PMO, Six Sigma, Business Process, Process Improvement, Visio, Healthcare, Healthcare Management, Program Management, Project Portfolio..., Project Management, Pharmacy Benefit..., HIPAA, PMP, Business Analysis, Cross-functional Team..., Healthcare Information..., Managed Care, SDLC, Vendor Management, Requirements Gathering, Requirements Analysis, Policies & Procedures..., Policies & Procedures, Public Policy, New Business Development, Software Documentation, E2E, Leadership, Training, Yellow Belt
Education
Patten University 2014 — 2015
Bachelor's Degree, Business Management - Leadership
California State University-Fullerton
Bachelor's Degree, Sociology
MedImpact Healthcare Systems, Inc. May 2014 - Present
Sutter Health May 2012 - March 2014
Xerox 2011 - 2012
Skills
SDLC, HIPAA 5010, EHR, Epic Systems, Clinical Applications, Lynx, Passport OneSource, Quantim, Hospital Revenue Cycle, Central Logic, ICD 10, CORE, CAQH, .NET, Microsoft SQL Server, Core Java, MS Project, Rational Quality Manager, Rational DOORS, ClearQuest, ClearCase, Crystal Reports, Visio, Software Implementation, SharePoint, Database Design, Requirements Gathering
Education
North Dakota State University
Master's degree, Computer Software Engineering
Ansal University
Post Graduate Diploma, Computer Science
University of Pune
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
MedImpact Healthcare Systems, Inc. May 2012 - Present
Skills
Microsoft Excel, Customer Service, Leadership, Microsoft Office, Microsoft Word, Public Speaking
Education
National University 2006 — 2008
Masters of Science, Organizational Leadership
University of San Francisco 2001 — 2005
Bachelors of science, International Business
MedImpact Healthcare Systems, Inc. December 2013 - Present
CVS Caremark Corporation December 2011 - December 2013
Skills
Medicare Part D, Medicare Prescription..., Medicare/Medicaid..., Claims Handling, Claims Resolution, Adjudication, Adjustments, Subrogation, Process Improvement, Employee Training, Team Building, Team Leadership, CMS, Open Enrollment, Online Enrollment, Escalation, Escalation Resolution, Account Reconciliation, Recon, late enrollment penalty, low income subsidy, Grievances
Education
ITT Technical Institute-Phoenix 1999 — 1999
BSEET
Timbercreek Asset Management September 2014 - December 2014
CMP.LY June 2014 - August 2014
MedImpact Healthcare Systems, Inc. June 2013 - July 2013
Wells Fargo Advisors June 2013 - July 2013
Skills
Management Consulting, Customer Service, Windows, PowerPoint, Policy Analysis, Research, Microsoft Excel, Microsoft Office, Outlook, Writing, Microsoft Word, Financial Accounting, iPhone
Education
New York University 2012 — 2016
Bachelors of Arts in Economics
MedImpact Healthcare Systems, Inc. May 2015 - Present
American Specialty Health August 2014 - May 2015
American Specialty Health November 2011 - August 2014
American Specialty Health June 2010 - November 2011
American Specialty Health March 2009 - June 2010
Skills
Project Management, Program Management, Healthcare, Health Promotion, Process Improvement, Visio, Coaching, Health Education, Strategic Planning, Team Building, Public Health, Business Analysis, Management, Leadership, Project Planning, Wellness, Fitness, Nutrition, MS Project
Education
East China Normal University 2008 — 2008
Intensive Chinese Language Program Certificate, Education Abroad Program
University of California, Los Angeles 2004 — 2008
Bachelor of Arts (B.A.), Sociology
San Diego Unified School District September 2005 - Present
MedImpact Healthcare Systems, Inc. October 1997 - August 2004
Education
Brandman University, Part of the Chapman University System 2009 — 2014
Bachelor of Arts (BA), Special Education and Teaching
San Diego Miramar College 2001 — 2009
Associate of Arts (A.A.), Child Development
Mount Wachusett Community College June 2014 - Present
Mount Wachusett Community College August 2013 - August 2014
CVS Caremark Corporation April 2002 - November 2013
MedImpact Healthcare Systems, Inc. 1996 - 1999
Navy Medical Center San Diego 1992 - 1996
Skills
Time Management, Organization &..., Customer Service, Motivated self-starter, Highly responsible, Outstanding time..., Dependable Team Player, Handle Confidential..., Leadership, Efficent, Communication Skills, Oral & Written..., Accurate Data Entry, Reliability, Filing, Inventory Management, Delegation, Outlook, Microsoft Excel, PowerPoint, Microsoft Word, Access, Pharmacy, Hospitals, Data Entry, Communication, Fax, Telephone Skills, Appointment Scheduling, Invoicing
Education
Mount Holyoke College 2015 — 2018
Bachelor’s Degree, Majors: History & English///Minors: Medieval Studies & Public History, Archives and Museums
Mount Wachusett Community College 2012 — 2015
Associate’s Degree, Business Administration, 3.69
House of Peace & Education 2012 — 2012
HOPE for Women Program