Experience
HDMZ  July 2015 - Present
Walgreens  February 2014 - July 2015
AeroDirect   September 2013 - February 2014
Qualigence  October 2012 - September 2013
Qualigence  October 2011 - October 2012
Ace Controls Inc  March 2011 - October 2011
Allied Building Products  August 2010 - March 2011
New Horizons Computer Learning Centers   2007 - July 2010
New Horizons Computer Learning Center  September 2007 - August 2008
Detroit Ignition  November 2006 - May 2007

Skills
Event Planning, Event Management, Training, Customer Satisfaction, Coaching, Team Leadership, Building Relationships, Customer Service, Time Management, Team Building, Teamwork, Leadership, Microsoft Word, Appointment Scheduling, Heavy Calendaring, Microsoft Office, Marketing, Account Management, Negotiation, Sales, Recruiting, New Business Development, Cold Calling, Social Networking, Management, Social Media, Microsoft Excel, Research, Human Resources, Editing, Employee Relations, CRM, PowerPoint, Social Media Marketing, Inventory Management, Strategic Planning, Collections, Public Relations, Marketing Communications, Public Speaking, Travel Arrangements, Communication, Process Improvement, Outlook, Budgets, Interviews, Administrative...

Education
Central Michigan University   2003 — 2007
B.A.A., Public Relations, Communication

Experience
El Campo Leader-News  June 2013 - Present
Leedo Building Solutions  October 2012 - May 2013
Prosperity Bank  April 2011 - September 2012
Larimer Training   January 2002 - December 2010
New Horizons Computer Learning Centers   January 1997 - October 2001

Skills
Training, Operations Management, Team Building, Customer Service, Management, Human Resources, Microsoft Office, Microsoft Excel, Process Improvement, PowerPoint, Onboarding, English, Sales, Recruiting, Employee Training, Newspapers, InDesign, Photography, Editing, Public Speaking, Social Media, Strategic Planning

Education
Coe College   1984 — 1988
Bachelor's degree, Music

Coe College   1984 — 1988
Bachelor of Arts (B.A.), Music

Experience
AAA Flag & Banner   May 2014 - Present
New Horizons Computer Learning Centers of Southern California  April 2013 - May 2014
New Horizons Computer Learning Centers   April 2012 - April 2013
Hermosa Beach and Wiseburn School Districts   January 2009 - March 2012
Click Products   June 2000 - June 2007
MultiMedia Presentations   September 1989 - September 1993
MCI Telecommunications  September 1980 - October 1985

Skills
Sales Management, Sales Process, Salesforce.com, Account Management, Solution Selling, New Business Development, Team Building, Outlook, Report Writing, Management, Training, Recruiting, Sales Operations, Marketing, Customer Service, CRM, Time Management, Project Planning, Microsoft Excel, Team Leadership, Program Management, Troubleshooting, Employee Training, Leadership, Customer Retention, Networking, Project Management

Education
The American University, Washington D.C.
BA History, American History (United States)

New Horizons Computer Learning Centers of Southern California   2012 — 2013
Lean Six Sigma Green Belt

Chapman University   2007 — 2009
Multiple Subject Teaching Credential

Experience
PlumChoice  November 2013 - October 2014
Huffmaster  March 2012 - September 2013
New Horizons Computer Learning Centers   July 2013 - August 2013
Colorado Technical University  May 2013 - July 2013
Staples  May 2012 - July 2012
LeaderQuest Development LLC   January 2012 - July 2012
Colorado Technical University  May 2011 - August 2011
Best Buy  May 2010 - September 2010
US Army  May 2002 - May 2007

Skills
Software Installation, Networking, Microsoft Office, Windows Server, Windows Vista, Local Government, Federal Law, Homeland Defense, Visual Studion 2010, CompTIA Network+, CompTIA Security+, Homeland Se, Microsoft Operating..., Technical Support, Hardware, Team Building, Customer Service, Public Speaking, Training, Management

Education
Colorado Technical University   2013 — 2014
Master of Science (M.S.), Management Homeland Security

New Horizons Computer Learning Center   2013 — 2013
MCPD, .net & C# Programming

University of Colorado at Colorado Springs   2009 — 2013
Bachelor of Arts (BA), Political Science and Government

Leader Quest Technical School   2011 — 2012
Microsoft Training Facility, Computer and Information Sciences and Support Services

Colorado Technical University   2011 — 2011
A.S, Information Technology; Political Science

Victor Valley College   2000 — 2002
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician, Sophmore

Experience
Dell  February 2014 - Present
New Horizons Computer Learning Centers   2013 - February 2014
OC Weekly  2012 - 2013
Student Painters.net  2011 - 2012
J&K Connectors   2005 - 2008

Skills
Direct Sales, Account Management, Selling, New Business Development, Advertising Sales, Online Advertising, Mobile Advertising, Business Development, IT Sales, Sales Management, VMware, Cisco Technologies, Red Hat Linux, Networking, Microsoft CRM, Microsoft Technologies, Lead Generation, B2B, Customer Service, Customer Retention, Management, Cold Calling, Salesforce.com, Marketing, Advertising, Leadership

Education
Central Washington University
Bachelor of Business Administration (B.B.A.)

Experience
Brinker Capital  2000 - Present
PFPC  December 1998 - November 2000
New Horizons Computer Learning Centers   March 1998 - December 1998

Skills
Quality Assurance, General Securities..., Futures Trading, Options Strategies, Trading, Bug Tracking, Agile Testing, Black Box Testing, Investment Strategies, Test Strategy, Mutual Funds, Equities, Securities, Series 6, Equity Trading, Software Quality..., Test Cases, Waterfall

Education
Columbia University in the City of New York   1982 — 1985
Master of Fine Arts (MFA), Screenwriting / Directing

Richard Stockton College of New Jersey   1978 — 1982
Bachelor of Arts (BA), Film/Cinema/Video Studies

Experience
New Mexico Air National Guard  June 2011 - Present
University of New Mexico  October 2013 - Present
New Mexico Air National Guard  October 2008 - June 2011
New Mexico Air National Guard  March 2005 - October 2008
New Mexico Air National Guard  January 1999 - March 2005
Intel Corporation  July 2000 - October 2001
New Horizons Computer Learning Centers   December 1999 - July 2000
United States Air Force  September 1988 - January 1999

Skills
Program Management, Process Improvement, Project Management, Leadership, Strategic Planning, Analysis, Cross-functional Team..., Change Management, Project Planning, Software Documentation, Team Building, Requirements Analysis, Customer Satisfaction, Training, Management, Budgets, Data Analysis, Leadership Development, Operations Management, Business Analysis, Six Sigma, Quality Assurance, Troubleshooting, Risk Management, Telecommunications, Team Leadership, Public Speaking, Customer Service, Microsoft Office, Nonprofits, Sales, Technical Leadership, Government Procurement, Government Proposals, Government Contracting, Quality Management, Quality Improvement, Asset Life Cycle..., Life Cycle Planning, Fundraising, Training & Development, Youth Programs

Education
The University of New Mexico - Robert O. Anderson School of Management   2014 — 2015
Post Graduate Certificate, Management of Technology: New Technology Project Management, 3.85

The University of New Mexico - Robert O. Anderson School of Management   2012 — 2014
EMBA, Business Administration and Management, General, 3.87

Community College of the Air Force   2011 — 2012
Associate of Science (AS), 3D171 Client Systems Administration (IT), Associates

Community College of the Air Force
Associate of Science (AS), 2A373B Aircraft Maintenance, Associates

Wayland Baptist University   1997 — 1999
Bachelor of Science Occupational Education (BSOE), Dual Major Business Administration and Management, Management of Aircraft Maintenance Technologies

Wayland Baptist University   1997 — 1999
Associate of Arts and Sciences (AAS), Management, Associates

Experience
Integrity Applications Incorporated  April 2014 - Present
New Horizons Computer Learning Centers   January 2012 - January 2014
Night Vision and Electronic Sensors Directorate  May 2009 - August 2011

Skills
SharePoint, Windows 7, Microsoft Excel, Visio, Microsoft Exchange, Microsoft Technologies, Access, Training, Program Management, Content Development, Instructional Design, Windows 8, Time Management, Troubleshooting, Microsoft Office, Public Speaking

Education
George Mason University - School of Management   2009 — 2011
Bachelor of Science (B.S.), Business Management

Christopher Newport University   2007 — 2009
Chemistry, Leadership Studies

Experience
New Horizons Computer Learning Centers   October 2011 - Present
US Navy  December 2000 - April 2003

Skills
.NET, Microsoft Visual Studio..., WIndows PowerShell 2.0, Microsoft Sharepoint..., C#, Programming, CompTIA A+ Certification, Visual Studio, IIS, Windows Server

Education
New Horizons Computer Learning Center of San Antonio   2011 — 2012
Certificate of Completion, .net Programming

Texas Lutheran University   2007 — 2009
Working towards Bachelor's of Science, Mathematics and Computer Science

Cheonggang Academy
Mathematics; Computer Science

Experience
Hickory Foods Inc.   January 2015 - Present
New Horizons Computer Learning Centers   September 2014 - Present
United States Air Force  April 2012 - July 2014
SAP  May 2014 - May 2014
US Air Force  March 2006 - March 2012
United States Air Force  March 2005 - March 2006

Skills
Technical Management, Big Data Management, Purchase Management, Purchasing, Teamwork, Excel, Program Management, Business Strategy, Leadership Development, Employee Training, Military Operations, Resource Management, PowerPoint, Supervisory Skills, Word, Windows, Process Improvement, Operations Management, Employee Relations, Continuous Improvement, Change Management, DoD, Command, Team Leadership, Government, Procurement, Analysis, Logistics, Inventory Management, Strategic Planning, Microsoft Office, Public Speaking, Project Planning, Customer Service, Coaching, Security Clearance, New Business Development, Problem Solving, Planning, Budgeting, Administration, Team Building, Mentoring, Product Development, Access, Security, Defense, Microsoft Word

Education
Colorado Technical University   2009 — 2011
MBA, Technology Management, GPA 3.8

University of Phoenix   2003 — 2007
BS, Business Management, GPA 3.4

Community College of the Air Force   2002 — 2006
Associate of Science (A.S.), Life Sciences, GPA 3.5

Experience
Jacobs  February 2015 - Present
New Horizons Computer Learning Centers   September 2014 - April 2015
Leidos  March 2013 - August 2014
SAIC  December 2010 - February 2013
General Dynamics  May 2006 - November 2010
United States Air Force  August 2003 - May 2006
United States Air Force  1999 - 2003

Skills
Troubleshooting, Servers, Disaster Recovery, Data Center, Information Assurance, Hardware, Security Clearance, Operating Systems, Network Security, Computer Security, Software Installation, Configuration Management, IT Asset Management, Information Technology, Computer Hardware, System Administration, Security, Cisco Technologies, Logistic Support, Network Administration, Air Force, Technical Support, Network Diagrams, Enterprise Architecture, Information Security, SharePoint, Network Architecture, Visio, Intelligence, DoD, Military Experience, Military, SNIA Certified Storage..., Systems Engineering, CompTIA, Active Directory, Government Contracting, Integration, Requirements Management, System Deployment, Vulnerability Assessment, Customer Service, Microsoft Office, Cisco Routers, CompTIA Security+, NetApp, HP Blade, Microsoft Exchange

Education
Community College of the Air Force
Information Systems Technology

Experience
Franklin American Mortgage Company  December 2013 - Present
Quality Mortgage Services, LLC  July 2012 - Present
Quality Mortgage Services, LLC  February 2012 - July 2012
Quality Mortgage Services, LLC  September 2011 - February 2012
New Horizons Computer Learning Centers   2005 - 2010
Alexander Property Evaluation   1989 - 1996
US Army  1984 - 1989

Skills
Project Management, Training, Team Building, MERS, Mortgage Lending, Mortgage Fraud, Risk Management, Loan Auditing, Real Estate Financing, QuickBooks, Quality Auditing, Quality Assurance, Quality Control, Mortgage Compliance, Microsoft Applications, Database Design, Analysis, Process Analysis, Appraisals, AML, Leadership, Underwriting, Internal Audit, Capital Markets, Process Improvement, Mortgage Banking, Credit Cards, Financial Risk, Fraud, Loans, Credit Analysis, Credit Risk, Valuation, Financial Services, Credit, Executive Management, Auditing, Enterprise Risk..., Software Documentation, Operational Risk..., Portfolio Management, Crystal Reports, Risk Assessment, Banking, Retail Banking, Management, Loan Origination, Funding, Commercial Banking, Finance

Education
Connecticut School of Broadcasting   2008 — 2009
Broadcast Journalism

Central Texas College   1986 — 1987
General Studies

Experience
Scandia USA Midwest LLC   October 2014 - Present
Hoffmeyer Company, Inc.   June 2013 - October 2014
Hoffmeyer Company, Inc.   July 2011 - January 2012
Pacific Belting, Inc   July 2010 - April 2011
Ram Enterprise   October 2008 - April 2010
Rubber and Plastics, Inc.   May 2009 - July 2009
Rubber and Plastics   December 2006 - September 2007
Allied Waste  May 2006 - October 2006
Jubitz Corporation  December 2004 - December 2005
New Horizons Computer Learning Centers   August 2001 - May 2003

Skills
Outlook, Accounts Receivable, Sales, New Business Development, Customer Service, Sales Management, Operations Management, Accounts Payable, Strategic Planning, Sales Operations, Purchasing, Account Management, Microsoft Office, Sales Process, Microsoft Excel, Pricing, PowerPoint, Forecasting, Customer Satisfaction, Cold Calling, Process Improvement, Direct Sales, Logistics, B2B, Selling, Management, Sales Presentations, Training, Key Account Development, Microsoft Word, Procurement, Solution Selling, Teamwork, Inventory Management, Contract Negotiation, Key Account Management, Negotiation, Team Building, Marketing Strategy, Product Development, Outside Sales, Inside Sales, Budgets, Manufacturing, Business Development, Trade Shows, Marketing, International Sales, Shipping, Product Marketing

Education
Chemeketa Community College   2003 — 2004
General Studies

Experience
JKS Systems, LLC   November 2007 - Present
The Computer Company  August 2006 - November 2007
New Horizons Computer Learning Centers   June 2003 - July 2006

Skills
Network Engineering, Network Security, Cisco VoIP, Microsoft Exchange, Storage Area Networks, Active Directory, Virtualization, Cisco IOS, Microsoft Technologies, Cisco Wireless, Cisco Routers, Switches, Cisco Technologies, Cisco Security, Network Architecture, VMware, VMware Infrastructure, Data Center Architecture, Data Center..., Data Center..., Sourcefire, HP Procurve Networking, Cloud Computing, Disaster Recovery, Windows Server, Data Center, Networking

Education
Central Connecticut State University   1997 — 2000
Physics

Experience
SAIC  October 2012 - Present
Northrop Grumman Information Systems  February 2010 - October 2012
New Horizons Computer Learning Centers   March 2008 - February 2010
Robert Half Technology  May 2006 - March 2008
T-Mobile  March 2004 - November 2005
Client Logic  November 2002 - March 2004

Skills
Windows XP, Windows 7, Windows 8, Linux, Windows Server, Microsoft Office, Technical Support, Computer Hardware, Active Directory, Servers, Software Implementation, Software Installation, Troubleshooting, Security, VPN, Help Desk Support, BMC Remedy, Printers, Microsoft Certified..., Remedy, DOE Q clearance, DOE L clearance, VMware View, VMware vSphere, VMware Workstation, Asset Management, Cross Functional Team...

Education
Central New Mexico Community College   2012 — 2017
Bachelor of Science (BS), Computer and Information Sciences and Support Services

New Horizons computer learning centers   2008 — 2010
A+ / Network +

Grants High school   1993 — 1996
High School Diploma, Computers

Experience
University of Michigan Credit Union  November 2013 - Present
University of Michigan Credit Union  July 2009 - October 2013
New Horizons Computer Learning Centers   May 2008 - January 2009
Thomson Reuters  December 2006 - August 2007
Ritter's Frozen Custard  February 2005 - October 2006

Skills
Leadership, Sales, Customer Service, Business Development, Marketing Communications, Public Speaking, Management, Networking, Time Management, Event Planning, Banking, Contract Negotiation, Customer Satisfaction, Business Planning, Microsoft Excel, Microsoft Word, Negotiation, Public Relations, Budgets, Cold Calling, Forecasting, Social Media, PowerPoint, Retail, Event Management, Corporate Events, Coordinating Events, Instagram, Rainmaker, Marketing Strategy, Account Management, Small Business, CRM, Organizational..., Situational Leadership, Situational Awareness, Golf, Rain Maker, Strategic Planning, Loans, Lead Generation, Twitter, Events, University Relations, Snapchat, Ann Arbor, Risk Management, Risk Assessment, Underwriting, Risk Analytics

Education
Sandler Training
Sales Person of the Year 2015***, Sales

Sandler Training

Concordia University-Ann Arbor   2004 — 2009
Master of Science (MS), Organizational Leadership and Administration, 3.8519

Concordia University-Ann Arbor   2003 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General

A2Y Leadership   2012 — 2013
Ann Arbor / Ypsilanti

LHS   1999 — 2002

Experience
New Horizons Computer Learning Centers   2013 - Present
US Army  January 2011 - February 2013
US Army  May 2009 - January 2011
Vitamin World  September 2008 - June 2009
Sterling Jewelry   March 2008 - June 2009
US Army  May 2005 - May 2009
MBW Assisted Living   April 2003 - May 2005
United States Army National Guard  March 2003 - May 2005
Coca Cola Bottling Company  August 2000 - November 2003

Skills
Public Speaking, Microsoft Office, Policy Analysis, Public Policy, Security Management, Project Management, Logistics Management, Hazardous Materials, Emergency Spill Response, Emergency Management, Risk Management, Weapons Handling, Hazmat Operations, Property Accountability, Political-Military..., Emergency Response to..., Strategic Leadership, Athletic Performance, Fitness, Martial Arts, Military Experience, Leadership, Training

Education
Colorado Technical University   2010 — 2011
Master of Science (MS), Business Management and Homeland Security, 3.62 out of 4.0

Minnesota State University   2003 — 2009
Bachelor of Science (B.S.), Political Science and Military Science, 3.0 out of 4.0

New Ulm Cathedral High School   1999 — 2003
High School Diploma, High School Diploma, 9th thru 12th

Experience
New Horizons CLC Portland   February 2009 - April 2010
New Horizons Computer Learning Centers   March 1999 - January 2009

Skills
Customer Service, Hands-on Training, Personnel Management, A+ Certified, Microsoft Office, Windows 7, Training, Team Leadership, Software Documentation, Salesforce.com, Management, Account Management, Troubleshooting, Team Building, PowerPoint, Microsoft Excel, SharePoint, Visio

Education
Clackamas Community College   2005 — 2010
AAOT, Business Transfer Degree

Experience
United States Postal Service  December 2014 - Present
New Horizons Computer Learning Centers   August 2014 - Present
The New York Racing Association  September 2012 - December 2013
Pritchard Sports & Entertainment  July 2012 - September 2012
North Pacific Seafood   June 2012 - July 2012
Citi  April 2012 - June 2012
crossmark  July 2009 - January 2010
Hospitality Resource Supply   August 2004 - August 2008
Hy-Vee  April 2001 - October 2003
US Army  August 1998 - February 2001

Skills
Microsoft Office, Customer Service, Management, Team Leadership, Project Management, Training, Sales, Strategic Planning, Microsoft Word, Microsoft Streets &..., Microsoft Excel, Outlook, QuickBooks, Journalism, Information Technology, Information Security, Skid Steer, Automatic Digital..., Fax, SIPERNET, Serious Incident Reports, Secure Communications, Microsoft Windows 7, Telephone switches, Telecommunications, Telephone Skills, Microsoft Operating..., Tractor, Warehouse Management, Encryption, Meat Processing, Seafood, Multi-line Phone, Data Entry, Switchboard Operator, Switchboard, Inventory Management, Inventory Control, Retail, Customer Satisfaction, Access, Networking, Time Management, Security, Employee Training, Public Speaking, System Administration, Team Building, Writing, Program Management

Education
New Horizons Computer Learning Center   2014 — 2014
Working on obtaining certificates, Cyber Security

Michigan State University   1995 — 1996
Didn't graduate, Journalism

Central Michigan University   1993 — 1994
Didn't graduate, Journalism

Rochester Adams High School   1989 — 1993
High School, Journalism

Experience
New Horizons Computer Learning Centers   August 2014 - Present
Clark State Community College  August 2012 - May 2014
Securitas Security Services  April 2008 - May 2011
Rent-A-Center  May 2006 - June 2007
Burger King Corporation  2003 - 2006
GZK DBA Arby's   2001 - 2003
WPAFB Officers Club   2000 - 2001
Acculube  1995 - 2000
The Reservation   1990 - 1996
BP  1991 - 1995

Skills
Windows Vista, Windows 7, Computer Hardware..., Training, Customer Service, Windows XP Pro, Computer Maintenance, Software Installation, Desktop Computers, Customer Support, Fully bilingual..., Technical Support, Computer Hardware, Microsoft Excel, Microsoft Word, Account Management, Computer Repair, VOIP Installation and..., Computer Troubleshooting, Marines, Open Office, Hiring Personnel, Employee Training, printers, HTML 5, CSS3, SOP development, Contract Negotiation, Inventory Management, Inventory Control, Purchasing, Collections, Profit and Loss..., Client Billing, Petroleum Products, Consumer Electronics, Truck Driving, Industrial Chemicals, Cash Handling Experience, Chemical warehousing, chemical control officer, Small Business, Small Arms, Business Unit Start-up, Automotive Repair, Restaurant Management, Warehouse Management, Building Maintenance, Shell Scripting, Windows 8/8.1

Education
New Horizons   2014 — 2015
Computer Systems Networking and Telecommunications

Clark State Community College   2012 — 2014
AAS, CyberSecurity/Information Assurance, 3.72

Clark State Community College   2012 — 2014
AAB, System, Networking, and LAN/WAN Management/Manager, 3.72

Clark State Community College   2012 — 2014
AAB COMPUTER NTK-TECHNICAL SYSTEMS SUPPORT OPTION, System, Networking, and LAN/WAN Management/Manager, 3.72

Experience
Toshiba America Nuclear Energy Corporation   December 2013 - Present
EXTENDED STAY HOTELS  September 2012 - December 2013
New Horizons Computer Learning Centers   July 2011 - December 2013
CIT/ATD Group   January 2006 - December 2011
ABS Technologies, LLC   January 2000 - January 2006

Skills
ITIL v.3 Certified, MOS Master Certified, MCT(2012) Certified, ITIL, MS Project, SharePoint, Active Directory, SharePoint Designer, Management, Microsoft Excel

Education
Washington State College   2001 — 2003
A.A. Information Technology Networking

Washington State Community College   2001 — 2003
A.A, Applied Computer Networking and Repair

Central College   1989 — 1993
B.A., Psychology

Experience
Huntsville City Schools  September 2012 - Present
Beeyouteeful Events   April 2000 - Present
Lansing School District  September 2005 - September 2011
New Horizons Computer Learning Centers   August 2010 - February 2011
New Horizons Learning Center  2010 - 2011
Lansing Community College  April 2009 - September 2009
WeStaff/Sparrow Hospital   December 2006 - October 2007
HRU Technical Resources  June 2006 - December 2006
ManPower/State of Michigan   October 2005 - May 2006

Skills
Event Planning, Data Entry, Customer Service, Editing, Sales, Databases, Spreadsheets, Fax, Policy, Public Speaking, PowerPoint, Microsoft Office, Social Media, Fundraising, Microsoft Word, Social Networking, Microsoft Excel, Leadership, Time Management, Teamwork

Education
Colorado Technical University   2011 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management, Sophomore

Davenport University   2010 — 2014
BBA, Business Management

Stockbridge High School   1990 — 1992
Diploma, college prep

Stockbridge High School   1990 — 1992
Diploma, College Prep

Romulus High School   1988 — 1992
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Metropolis Performing Arts Centre  2013 - 2013
Annie, Peter Pan   2007 - 2010
Glenbard East High School  August 2006 - June 2008
Glenbard East High School  August 2006 - June 2008
New Horizons Computer Learning Centers   July 2005 - February 2006
White Room Theatre Productions   2006 - 2006
Paul Simon Chicago Job Corps  February 2004 - December 2004
U- 46) Bartlett High School   June 2003 - July 2003
U-46  August 2001 - June 2003
School District U-46  August 2001 - June 2003

Skills
Curriculum Design, PowerPoint, Classroom, Leadership Development, Video Production, Lesson Planning, Microsoft Office, Sound, Community Outreach, Singing, Strategic Planning, Fundraising, Social Media Marketing, Sales, Event Planning, Teaching, Theatre, Voice Over, HTML, Microsoft Excel, Graphic Design, Creative Writing, Photography, Training, Program Management, Administration, Event Management, Grant Writing, Video, Photoshop, Editing, Corporate Communications, WordPress, Acting, Social Media, System Administration, Music, Security, Marketing, Public Relations, Blogging, Team Building, Leadership, Microsoft Word, Customer Service, Nonprofits, Coaching, Social Networking, Multimedia

Education
Harper College   1995 — 1999
Northeastern IL Univ, Speech Teacher Education

Columbia College Chicago
Bachelor of Arts, Television Production

National Louis University
English, Speech and Computer Applications

Northeastern Illinois University
M.A., Speech

Northeastern Illinois University (Chicago)
Master of Arts, Speech/Media; Media

Northern Illinois University (DeKalb)
Instructional Technology

Experience
New Horizons Computer Learning Centers   January 2015 - Present
United States Air Force  June 2012 - December 2014
United States Air Force  May 2008 - May 2012
United States Air Force  March 2003 - May 2008
United States Air Force  July 1999 - March 2003
United States Air Force  January 1995 - July 1999

Skills
Leadership Development, Training, Team Building, Program Management, Security Clearance, Microsoft Office, Military, Human Resources, Research, DoD, Customer Service, Recruiting, Public Speaking, Employee Relations, Strategic Planning, Personnel Management, Project Management, Government, Military Experience, Organizational..., Social Media, Professional Mentoring, Event Planning, PowerPoint, Outlook, Windows, Microsoft Excel, Photoshop, Budgets, Editing, Microsoft Word, Leadership, Interviews, Employee Benefits, Sales, Consulting, Active DoD Secret..., Sports Coaching, Team Leadership, Youth Mentoring, Special Event, Special Events..., Job Descriptions, Employment Contracts, Applicant Tracking...

Education
Columbia Southern University   2007 — 2017
Bachelor's degree, Human Resources Management/Personnel Administration, General

Community College of the Air Force   2003 — 2007
Associate's degree, Human Resources Management/Personnel Administration, General

Experience
MIBAR.net  June 2010 - Present
New Horizons Computer Learning Centers   2006 - February 2010
CALC/Canterbury  1995 - 2006
Medix Management Systems   1993 - 1995
ADSERVE Advertising Systems   1982 - 1993

Skills
Enterprise Software, Business Development, CRM, Business Intelligence, Sales, Management, Vendor Management, Sales Operations, Training, Start-ups, Program Management, ERP, Competitive Analysis, Cloud Computing, Professional Services, SaaS, Solution Selling, Consulting, New Business Development, Project Management

Education
City University of New York-Brooklyn College
Bachelor of Science

Experience
New Horizons Computer Learning Centers   July 2013 - October 2014
U.S. Army   June 2001 - July 2013
United States Army  June 2001 - July 2013
New Horizons Computer Learning Centers   2013 - 2013

Skills
Windows, Outlook, Budgets, Microsoft Word, Research, Strategic Planning, Microsoft Excel, Negotiation, C++, Photoshop, HTML, Java, PowerPoint, Customer Service, English, C, Teaching, Microsoft Office, Public Speaking, Editing, Training, OSHA 10 - 30 Hour

Education
Temple College/SubSea Robotics Course   2015 — 2015

The University of Texas at Arlington   2015 — 2015
OSHA 30 Hour Course, General Industry Outreach Training

Central Texas College   2009 — 2011
Associate's degree, General Studies

Experience
New Horizons Computer Learning Centers   Client Support AdvisorEdlineNovember 2014 - Present
US Army  June 2005 - May 2013

Skills
Computers, Networking, Computer Hardware, Software Installation, Information Technology, Printers, TCP/IP, Cisco Routing &..., Cisco Call Manager, Cisco VoIP, Military, Cable Networks, Microsoft Office, Microsoft Exchange, Veterans, Army, Communication, Typing, Data Entry, Information Security..., Information Security..., Cisco Routers, Active Directory, Network Administration, Security Clearance, Information Assurance, CompTIA, Information Security, Computer Security, Security+, CompTIA Security

Education
Central Texas College   2013 — 2015
Associate of Arts and Sciences (A.A.S.), Computer Science - Information Technology

New Horizons

Experience
Target  September 2011 - Present
New Horizons Computer Learning Centers   August 2011 - Present
Boston Public Library  June 2010 - July 2010
Sensoria - Art   April 2010 - May 2010
Boston Public   October 2007 - February 2008
Sensoria - Art   January 2004 - January 2005
Volunteer for Cultural Club   August 2002 - June 2003
Volunteer for Cultural Club, Pinkerton   August 2002 - June 2003
Hampstead Academy  August 2001 - June 2002
Hampstead Academy  August 2001 - June 2002

Skills
PowerPoint, Word, Microsoft Office, Microsoft Excel, Facebook, Teamwork, Outlook, People Skills, Public Speaking, Social Networking, Social Media

Education
University of North Carolina at Charlotte   2010 — 2013
Bachelors, Information Technology; Software and Information Systems

Central Piedmont Community College   2008 — 2010
Associates, Arts

University of Nevada-Las Vegas   2006 — 2008
Business

Experience
Dechert LLP  November 2014 - Present
Coaching with Crystal   February 2007 - Present
New Horizons Computer Learning Centers   October 2013 - October 2014
ENCORE TECH   February 2008 - October 2014
Integral Yoga NYC  2014 - 2014
Massage & Reflexology   2013 - 2013
HUNTON & WILLIAMS  April 2010 - April 2011
Crystal Williamson - actor/model   1999 - 2011
True Greatness Coaching Circle   2009 - 2010
Encore Tech   2003 - 2010

Skills
Outlook, Microsoft Office, Word, Lotus Notes, Public Speaking, Coaching, PowerPoint, Excel, Mentoring, Editing, Documentation, Problem Solving, Team Building, Leadership Development, Blogging, Teaching, Newsletters, Microsoft Excel, Software Documentation, Microsoft Word, Leadership, Executive Coaching, Social Networking, Entrepreneurship, Management, Training, Program Management, Workshop Facilitation, Project Management

Education
NY Open Center - Coaching for Transformation   2007 — 2007
Life Coach certification

Hunter College, City University New York   1978 — 1983
BA, Mass Communications

City University of New York-Hunter College   1978 — 1982
BA, Communications

Experience
Interfaith Community International   June 2013 - Present
East Stroudsburg University  January 2007 - Present
Monroe Career and Technical Institute  October 2008 - Present
Paradise Stream Resort   August 2008 - Present
New Horizons Computer Learning Centers   November 2007 - October 2008
East Stroudsburg University  January 1995 - November 2007
Arbor Career Center  June 2005 - August 2005
Northampton Community College  July 2000 - June 2005

Skills
Instructional Technology, Educational Technology, Curriculum Development, Distance Learning, Higher Education, Computer Literate, Writing Skills, Qualitative Research, Interpersonal..., Retail Sales, Public Speaking, Tutoring, Staff Development, Teaching, Adult Education, E-Learning, Instructional Design, Editing, Community Outreach, Classroom, College Teaching, Curriculum Design, Teacher Training, Wikispaces, Event Planning, Nonprofits, Student Affairs, Program Development, Leadership Development, PowerPoint, Research, Microsoft Office, Leadership, Psychology, Volunteer Management, Psychotherapy, Student Development, Social Networking, Religion, Mental Health, Blogging, Theology, Student Engagement

Education
New Vision Interspiritual Seminary   2011 — 2013
for Ordination, Religion/Religious Studies

East Stroudsburg University of Pennsylvania   2003 — 2006
Masters of Education, Instructional Technology, 4.0

East Stroudsburg University of Pennsylvania   1995 — 1998
Masters of Education, Secondary Education, 4.0

Concordia College-New York   1986 — 1989
Bachelor's degree, English Language and Literature, General, 3.6

Experience
ServiceMaster  July 2012 - Present
University of Tennessee Health Science Center  October 2005 - July 2012
Regions Financial Corporation  May 2001 - September 2002
New Horizons Computer Learning Centers   February 1999 - May 2001
QSI NextGen Healthcare Formerly MicroMed Healthcare Information Systems   February 1997 - October 1998

Skills
Public Speaking, Training, Process Improvement, Project Management, Leadership, Management, Customer Service, Microsoft Office, Team Building, Higher Education, Instructional Design, Vendor Management, IT Management, ITIL Certified, Cross-functional Team..., SDLC, IT Service Delivery, Vulnerability Management, Software Implementation..., Workstation..., IT Contract Negotiation, Enterprise Software, SharePoint..., Instructor-led Training, Networking, HIPAA, EHR, Healthcare Information..., Revenue Cycle Management, Certified Novell..., Train the Trainer, IT Asset Management, HL7, Practice Management, Healthcare Consulting

Education
Christian Brothers University

Clark Atlanta University

Experience
Douglas County School District  January 2015 - Present
Denver Public Schools  August 2012 - January 2015
New Horizons Computer Learning Centers   March 2012 - August 2012
Douglas County School District  March 2009 - March 2012

Skills
Teaching, Microsoft Excel, Leadership Development, Microsoft Office, Captivate, Camtasia, Training, Curriculum Development, PowerPoint, Adult Education, Adobe Creative Suite, Articulate Storyline, E-learning..., E-learning Modules

Education
Colorado Technical University   2000 — 2002
Master's degree, Information Technology

University of Colorado Boulder   1990 — 1993
Bachelor of Arts (BA), English Language and Literature, General

Experience
USSD Las Vegas   September 2005 - Present
New Horizons Computer Learning Centers   August 2013 - September 2013

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Sales, Event Planning, Facebook, Microsoft Office

Education
College of Southern Nevada   2013 — 2016
Theater

Bonanza High School   2009 — 2013

Experience
Waters Corp.  January 1999 - Present
Micromass Inc. (Waters)   December 1998 - December 2003
New Horizons Computer Learning Centers   January 1998 - December 1998

Skills
Data Center, Troubleshooting, Disaster Recovery, Virtualization, Help Desk Support, Servers, Information Technology, Telecommunications, Data Centre Architecture, Desktop Support...

Education
CNet Training   2014 — 2014
CDCD - Certification, Data Center Design

Data Center University   2012 — 2013
Data Center University Associate Certificate, Professional Development

Data Center World Conferences   2005 — 2014
Data Center Education/Training, IT Professional Seminar

Waters Learning Institute
Export Compliance

Fire Suppression Course   2013 — 2013
Certificate, General Fire Extinguishers, Inc. (Middleborough Fire Dept.)

M.E.R.T. team member   2005 — 2013
Medical Emergency Response Team, First Aid, CPR, AED, Bloodborne Pathogen Certifications

Fred Pryor   2004 — 2004
Certificate, Management Seminar

Clark University Computer Career Institute   1996 — 1998
MCSE, Microsoft Certified Systems Engineer

Clark University   1988 — 1992
Bachelor's degree, Computer Technology/Computer Systems Technology

St John's Prep   1984 — 1988
High School Diploma, General Studies

Experience
New Horizons Computer Learning Centers   September 2014 - Present
Verizon Wireless  March 2014 - September 2014
Express Scripts  January 2011 - January 2014
Teleperformance  January 2009 - January 2011
Circulation Promotions Unlimited, Inc.   February 2007 - February 2009

Skills
Sales, Cold Calling, Sales Presentations, Customer Service, Selling, Time Management, Sales Management, New Hire Orientations, Employee Orientations, Sales Rep Training, Outbound Marketing, B2B, Account Management, Microsoft Office, Customer Satisfaction, Training, Team Building, Leadership, Marketing, Project Management, Management

Education
Columbus State   2006 — 2007
Associate's degree (partial), Small Business Administration/Management

Dublin Scioto High School   2001 — 2005
High School Diploma, General Studies

Experience
New Horizons Computer Learning Centers   July 2015 - Present
Student  June 2015 - Present
Circuitronics  September 2014 - April 2015
Flextronics  October 2013 - May 2014
Flextronics  July 2013 - January 2014
United States Air Force  November 1999 - July 2013
204th Security Forces Squadron   April 2013 - June 2013
136 SFS Texas Air National Guard (Active Duty)   November 1999 - June 2013
USAF/Air National Guard  December 2000 - March 2013
Federal Bureau of Prisons  May 1995 - December 2000

Skills
Public Speaking, Budgets, Team Building, Public Relations, Troubleshooting, Military Experience, Top Secret, Personnel Supervision, Program Management, Physical Security, Process Improvement, Project Planning, Cross-functional Team..., Policy, Crisis Management, Training, Human Resources, Leadership

Education
Columbia University   2014 — 2016
Criminal Justice Administration, Criminal Justice/Police Science

Community College of the Air Force   1995 — 2014
Police science, Criminal Justice/Safety Studies, 3.85

Defense Acquisition University   2011 — 2011
Certificate, Purchasing, Procurement/Acquisitions and Contracts Management

Basic Police Instructor TCLEOSE   2004 — 2004
Certificate, Law Enforcement

Noncommissioned Officer Academy   2003 — 2003
Management, Management

Rose State College   1995 — 1996
Criminal justice, General Studies

US Air Force Police Academy   1993 — 1994
Police Certification, Law Enforcement Resource Protection

Oklahoma Council of Law Enforcement and Eduation   1993 — 1993
Certification, Law Enforcement Investigation and Interviewing

New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill
Network Administrator, Information Technology

Experience
Information Builders  May 2015 - Present
Salesforce  August 2014 - April 2015
Information Builders  April 2013 - June 2014
Information Builders  2006 - March 2013
Information Builders  2005 - 2006
New Horizons Computer Learning Centers   2002 - 2005
Chapman University  1999 - 2002

Skills
Business Intelligence, Enterprise Software, Technical Demonstrations, Public Speaking, Dashboarding, Data Visualization, Graphic Design, Web Development, Performance Management, Technical Training, Workshops, Technical Support, Solution Architecture, Solution Selling, Pre-sales, Sales, Data Integration, Data Warehousing, Integration, RDBMS, Agile Methodologies, Databases, Dashboard, Sales Engineering, Sales Presentations, Enterprise Architecture, SaaS, Analytics, Professional Services, ETL, Cloud Computing, Business Intelligence..., Sales Enablement, Data Quality, Big Data, OLAP, CRM, Salesforce.com

Education
Chapman University   1998 — 2002
Bachelor of Fine Arts (BFA), New Media

Experience
Amazing.net   July 2014 - March 2015
Amazing.net   December 2012 - July 2014
Toys R Us  October 2012 - December 2012
Wal-mart, Inc  November 2002 - January 2012
Radio Shack  January 2000 - January 2001
New Horizons Computer Learning Centers   January 1998 - January 2000

Skills
Windows OS, Linux, Customer Service, Microsoft Office, Customer Satisfaction, Access, Networking, Microsoft Excel, Sales, Call Center, PowerPoint, Outlook, Microsoft Word, Troubleshooting, Training, Windows, Call Centers, Strategic Planning, Computer Hardware, Social Media, Facebook, Team Leadership

Education
CDI College   1998 — 1999
Local Area Network Specialist, Computer Systems Networking and Telecommunications, Pass

Experience
New Horizons Computer Learning Centers   Career ConsultantNew Horizons Computer Learning Center2015 - 2015
New Horizons Computer Learning Center  2015 - 2015
United States Air Force  2012 - 2015
U.S. Air Force   2009 - 2012
U.S> Air Force   1995 - 2009

Skills
Customer Service, Sales, Recruiting, Business Development, Relationship Building, Social Networking, Public Speaking, Creative/problem-solver, Time Management, Team Building

Education
Columbia Southern University   2011 — 2016
Bachelor of Business Administration (B.B.A.), General Studies, 3.4

Achieve Global Institute
Professional Selling Skils Advanced Health Professions/Prospecting

Achieve Global Institute
Recruiter course/Professional Selling

Community College of the Air Force
CCAF, Mechanical/Engineering Technologies

Experience
Bank of America  July 2015 - Present
Bank of America  November 2012 - Present
Bank of America  March 2012 - November 2012
Bank of America  April 2009 - March 2012
Merrill Lynch  August 2005 - April 2009
New Horizons Computer Learning Centers   September 2004 - August 2005
CGS  October 2003 - September 2004
Katz Media Group  December 2002 - October 2003
Enterprise Rent-A-Car  May 2002 - December 2002

Skills
Excel, Public Speaking, Training & Development, Teaching Adults, Software Training, MS Office Suite, Presentation Development, Data Analysis, Strategic Planning, PowerPoint, Access, Word, Project Management, Outlook, Writing Skills, SharePoint, Event Management, Negotiation, Microsoft Office, Spreadsheets, Analysis, Leadership Development, Management, Microsoft Excel

Education
New York University - Leonard N. Stern School of Business   2007 — 2010
MBA, Specializing in Management and Data, Decisions & Models

College of the Holy Cross   1998 — 2002
BA, Psychology

St. Peter's Preparatory School   1994 — 1998
High School

Experience
SME Entertainment Group  January 2014 - Present
Office Depot/OfficeMax   December 2012 - November 2013
Deluxe Corporation  March 2011 - March 2012
The Luckster Productions, LLC   June 2008 - March 2011
YRC Freight  March 2007 - July 2008
Signtronix  November 2003 - March 2007
New Horizons Computer Learning Centers   2002 - 2003
US Army  December 1996 - December 2002

Skills
Account Management, Employee Management, Sales Management, Advertising, Training, Business Development, Logistics, Leadership, Selling, Sales Presentations, Solution Selling, Product Development, Strategic Planning, Strategic Partnerships, Customer Retention, Social Networking, Budgets, Team Building, Cross-functional Team..., Financial Analysis, Lead Generation, Sourcing, Management, Time Management, B2B, Small Business, Online Marketing, CRM, Cold Calling, Social Media Marketing, Sales, Sales Process, Entertainment Management, Conference Design, Event Management, Talent Management, Direct Marketing, Business Relationship...

Education
University of Phoenix   2014 — 2017
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services

Chaffey College   2000 — 2001
N/A, Pre-Law

Ocean County College   1998 — 2000
Associates, Pre-Law

Toms River High School North   1994 — 1998
Diploma, College Prep and Marketing

Experience
Lockheed Martin  October 2013 - Present
Lockheed Martin  July 2011 - October 2013
New Horizons Computer Learning Centers   December 2010 - July 2011
Hansen Enterprises   October 2007 - December 2010
Colorado Council of Mediators   October 2008 - September 2009
Stewart and Stevenson, LLC   August 2003 - December 2008
United States Army  August 1996 - August 2003

Skills
System Administration, XP, Servers, Leadership, Hardware, Microsoft Excel, Windows, Training, Access, Microsoft Exchange, Windows 7, Military, Technical Support, Software Installation, Troubleshooting, Operating Systems, Analysis, Security, Computer Hardware, Visio, Help Desk Support, Network Administration, Printers, A Certified, Laptops, Security, VPN, Computer Security, Routers, BMC Remedy, Time Management, Computer Repair, Remote Desktop, Testing, Windows XP, System Deployment, Information Technology, Security+, CompTIA Security, Microsoft Office

Education
Colorado Technical University   2013 — 2014
Master's of Science, Information Technology

Colorado Technical University   2010 — 2011
Masters of Science in Management, Project Management & Information Technology

Colorado Technical University   2006 — 2009
Bachelor of Science (B.S.), Information System Management

Experience
RPM Strategic, LLC   January 2002 - Present
GP Strategies Corporation  September 2014 - Present
goFluent  September 2011 - August 2014
CellularOne (Verizons)   1996 - 2001
Mellon Mortgage (Metmor Financial)   1991 - 1996
New Horizons Computer Learning Centers   1990 - 1991
Future Enterprises  1989 - 1990
Columbia Public Schools  1984 - 1989

Skills
Training Management, Information Technology..., Corporate Training, Teaching, Curriculum Development, Public Speaking, Curriculum Design, English, Coaching, Management Consulting, Training, CRM, E-Learning, Instructional Design, Needs Analysis, Distance Learning, Social Networking, Soft Skills, Adult Education, Employee Training, Social Media, Training Delivery, Public Relations, Instructor-led Training, Workshop Facilitation, Career Counseling, Staff Development, Learning Management..., Captivate, Live Meeting, Learning Management, Program Facilitation, Blended Learning, Training Facilitation, Teaching Adults, Teaching English as a..., Business English, Performance Improvement, Training Needs Analysis, Resume Writing, Language Teaching, Teacher Training, ESL, Leadership Development, Organizational..., Educational Technology, Intercultural..., English grammar, Social Media Marketing, Technical Writing

Education
Columbia College   1981 — 1984
Bachelor of Science (BS) and Bachelor of Arts (BA), Public Administration and Secondary Education

Experience
Pier 54   2007 - Present
Pier 54   2007 - Present
DBL, LLC   2010 - 2012
New Horizons Computer Learning Centers   2006 - 2007
National Bank of New Zealand   2005 - 2006
Southwest Student Services Corporation/ Sallie Mae   2003 - 2005
Club Tattoo   2001 - 2003

Skills
Management, Customer Service, Coaching, Team Building, Public Speaking, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Training, Employee Training, Employee Management

Education
Chandler/Gilbert Community College   2001 — 2003
Associate of Arts (AA)

Corona del Sol   1998 — 2001

Mesa Community College
Associate of Arts and Sciences (AAS)

Experience
New Horizons Computer Learning Centers   July 2013 - Present
NH Learning Solutions Corporation  July 2013 - Present

Skills
Training, Account Management, Cold Calling, Sales Process, Management, Direct Sales, Lead Generation, Salesforce.com, Sales, Solution Selling, SaaS, Selling, B2B, CRM, Business Development, Sales Operations, Employee Training, Channel Partners, Sales Presentations, Professional Services, Coaching, Enterprise Software, IT Operations, Software Industry, Cisco Technologies, Strategic Partnerships, Customer Retention, Demand Generation, Managed Services, Key Account Management, Partner Management, Cloud Computing

Education
Central Michigan University   1984 — 1987
Bachelor of Business Administration (BBA), Marketing

Experience
Billy Graham Evangelistic Association  September 2004 - Present
Bank of America  April 1996 - August 2004
NationsBank NA  1996 - 1998
New Horizons Computer Learning Centers   1995 - 1996
Lions Services Inc.   1993 - 1995

Skills
Microsoft SQL Server, Troubleshooting, Security, Business Analysis, SharePoint, System Administration, Visio, Data Analysis, Process Improvement, Vendor Management, Customer Service, Disaster Recovery, Project Management, Access, Testing, Databases, SQL, Microsoft Office, Active Directory, JD Edwards, Team Building, Leadership, Team Leadership, Requirements Analysis, Requirements Gathering, Business Requirements, Business Process, Public Speaking, Nonprofits

Education
Columbia International University
BA, Bible/Theology

University of North Carolina at Charlotte
English/Education

Experience
JLL  July 2015 - Present
AbbVie  November 2014 - May 2015
Abbott  February 2014 - October 2014
AbbVie  November 2013 - December 2013
New Horizons Computer Learning Centers   March 2012 - May 2012
Motorola Mobility  January 2011 - November 2011
Motorola Inc.  April 1999 - January 2011
Motorola Inc.  1997 - 1997
United Airlines  1995 - 1996
Sarup Tanneries Limited (Lotus Bawa)   1993 - 1994

Skills
SharePoint, Databases, SQL, Software Documentation, Process Improvement, System Administration, Testing, Oracle, JavaScript, Technical Support, Access, Visio, Business Analysis, Vendor Management, Program Management, Dreamweaver, Operating Systems, Microsoft Office, Analysis, Software Installation, Oracle Applications, Disaster Recovery, Oracle E-Business Suite, User Acceptance Testing, Unix, HTML, Microsoft SQL Server, CSS, FrontPage, Brio Query, Data Management, Programming, Web Development, Adobe Fireworks, Training, Integration, Requirements Analysis, Software Project..., Systems Analysis, ERP, Fireworks, SQL Server, SharePoint 2010, Documentation, Applications Support, Innovative Problem..., Web Content Management, InfoPath Forms, SharePoint 2013

Education
New Horizons Computer Learning Centers   2012 — 2012
IT Specialist Training, SharePoint 2010 Administration/Designing and Deploying, Project Management

Advanced Computer Training (ACT)
Technical Seminar, SQL Queries

College of DuPage
Associate in Applied Science (A.A.S.), Computer Information Systems-Application Programmer(High Honors)

Guru Nanak Dev University
Post Graduate Diploma, Business Management

Guru Nanak Dev University
Bachelors, Economics

Informatics Computer Systems
Diploma, Computer Software/Applications

Experience
National CIty  November 2002 - Present
Alliance Data Systems  May 2000 - August 2001
New Horizons Computer Learning Centers   March 1998 - May 2000
Franklin Art Glass   1998 - 2000
Video Concepts  1991 - 1995

Education
Columbus State Community College   2005 — 2010

Experience
New Horizons Computer Learning Centers   1994 - Present
New Horizons Computer Learning Center  November 2005 - August 2007

Education
Cleary University   2003 — 2005
BA, Business Management

Experience
U.S. Bank   March 2012 - Present
Bank of America  May 2007 - March 2012
Red Ventures  February 2006 - May 2007
TotalNet Marketing   2004 - 2006
American City Business Journals  August 2002 - September 2004
Corporate Network eCom / US Central Credit Union   2000 - 2002
Micro Source, Inc   1999 - 2000
New Horizons Computer Learning Centers   1996 - 1999
VPSI, Inc (Chrysler Subsidiary)   1993 - 1996

Skills
Digital Marketing, Online Marketing, SEO, Digital Strategy, Web Analytics, Online Advertising, Product Management, Financial Services, E-commerce, Internet Banking, Web Development, Web Marketing, Customer Acquisition, SEM, Strategy, User Experience, Retail Banking, Deposits, Online Banking, Change Management, Banking, Content Marketing, Paid Search Strategy, Affiliate Marketing, HTML, Email Marketing, Social Media, Mobile, Channel Management, Online Sales, PPC, Google Adwords, Content Strategy, Paid Search Campaigns, Display Advertising, Social Media Marketing, Leadership, Team Leadership, Mobile Marketing, Mobile Devices, Conversion Optimization, Landing Page..., Marketing, Analytics, Blogging, Multi-channel Marketing, Omniture, Lead Generation, Sales

Education
Cleveland State University   1988 — 1993
Business Administration, Marketing

Experience
New Horizons of Phoenix   January 2012 - Present
New Horizons Northeast   October 2007 - November 2011
New Horizons CLC NH United  October 2007 - November 2011
New Horizons Computer Learning Centers   January 2003 - January 2006
ExecuTrain  January 1998 - January 2003

Skills
Strategic Planning, Solution Selling, Cloud Computing, Sales Management, New Business Development, Team Building, Strategic Partnerships, Business Acquisition, Leadership Development, Customer Service, Customer Satisfaction, Inbound Marketing, Lead Generation, Team Leadership, Vendor Management, Cost Accounting, Training, Social Media Marketing, Sales, Partner Development, Partnership-building, CEOs, Strategy Execution, Corporate Finance, Entrepreneurship, Risk Management, Economics, Marketing, CRM, Contract Negotiation, Account Management, Sales Process, Salesforce.com, SaaS, Employee Training

Education
Central Connecticut State University

Experience
Positively Presented   July 2013 - Present
Positively Presented   June 2008 - Present
New Horizons Computer Learning Center  April 2007 - June 2008
For Keep Sakes!   2003 - 2007
The Gathering Place  1998 - 2001
New Horizons Computer Learning Centers   1996 - 1998
Gart Sports  1994 - 1996

Skills
Leadership Development, Program Management, Public Speaking, Training, Sales, Customer Service, Business Development, Staff Development, Teaching, Sales Management, Project Management, Team Building, Human Resources, Marketing, Leadership, Workshop Facilitation, Testing, Public Relations, Management, Coaching, Organizational..., Motivational Speaking, Employee Training, Executive Coaching

Education
Colorado State University   1990 — 1994
Communication, Broadcast, PR, Journalism

Experience
Cardinal Health  February 2015 - Present
Cardinal Health  October 2012 - Present
Cardinal Health  September 2009 - September 2012
Cardinal Health  February 2009 - August 2009
New Horizons Computer Learning Centers   2007 - 2008
AT&T  1993 - 2005

Skills
Six Sigma, Operational Excellence, Process Improvement, SAP, Cross-functional Team..., Inventory Management, Supply Chain, Business Process, Supply Chain Management, Logistics, Business Process..., Continuous Improvement, Kaizen, Operations Management, Lean Manufacturing, Materials Management, Supply Chain..., Supply Management, MRP, Strategic Sourcing, Project Management

Education
University of Phoenix   2001 — 2004
MBA, Global Management

Ohio Dominican University   1999 — 2001
BA, Business Administration

Columbus College of Art & Design   1990 — 1992
Marketing/Industrial Design

Grandview Heights High School
Diploma of Destinction - High School Degree

Experience
Learnsoft Technology   August 2007 - Present
New Horizons Computer Learning Centers   October 2006 - August 2007
Art Institute of San Diego  June 2005 - September 2006

Skills
Prospecting and cold..., Management, Account Management, Sales Process, Selling, New Business Development, Sales Management, Business Development, Strategic Planning, Marketing Strategy, Sales, Solution Selling, Training, Direct Sales

Education
City University of New York-Brooklyn College   1971 — 1974
BS, Health Sciences, Magna Cum Laude

Erasmus Hall HS, Brooklyn, NY; Brooklyn College, Brooklyn, NY
Academic

Experience
New Horizons Computer Learning Centers   June 2011 - Present
Victory University  February 2011 - June 2011
Christian Brothers University  September 2010 - February 2011
Christian Brothers University  September 2007 - November 2010
Christian Brothers University  November 2006 - February 2007
WORD OF LIFE CHURCH OF GOD IN CHRIST   July 2003 - November 2006
Peabody Hotel Group  June 2000 - June 2003
NATIONAL BANK OF COMMERCE  February 1999 - June 2000

Skills
Training, Recruiting, Leadership, Teaching, Adult Education, Leadership Development, Management, Public Speaking, Microsoft Word, Microsoft Excel, Program Management, Instructor-led Training, Admissions, Microsoft Office, Analysis, Higher Education, Budgets, Customer Service, PowerPoint, Microsoft Excel 2010 -..., Outlook, Elluminate Live, Adobe Connect, Employee Relations, Staff Development, Nonprofits

Education
Christian Brothers University   2007 — 2010
B.A, Applied Psychology: Organizational Psychology, Summa Cum Laude

Leadership Memphis   2010 — 2010

SOUTHEAST COLLEGE OF TECHNOLOGY   1997 — 1999
Honors A.S, Business Administration

NEW HORIZONS COMPUTER LEARNING CENTER

Experience
New Horizons Computer Learning Centers   September 2011 - Present
New Horizons Computer Learning Centers   July 2010 - September 2011
Private Consultant - Education Sector   October 2008 - July 2010
Wall Street Institute  March 2005 - October 2008
Wall Street Institute  2003 - 2005
Laureate Education  2000 - 2003
Sylvan Learning  2000 - 2001
A.T. Kearney   1997 - 2000

Education
Massachusetts Institute of Technology - Sloan School of Management   1995 — 1997
MBA, Finance, Strategy Consulting

Colgate University   1988 — 1992
BA, International Relations/Russian

Experience
Blue Cross Blue Shield of Michigan  October 2014 - Present
Blue Cross Blue Shield of Michigan  September 2013 - October 2014
Blue Cross Blue Shield of Michigan  June 1999 - September 2013
CSC  January 1997 - April 1999
Al-Falak Contracting   January 1996 - January 1997
New Horizons Computer Learning Centers   January 1994 - January 1996

Skills
Active Directory, Testing, VMware Infrastructure, Blackberry Enterprise..., Citrix Metaframe, ISA Server 2006, DNS, Group Policy, ITIL, Genifax, Windows Server, Windows 7, Microsoft Office, Microsoft Exchange..., DHCP, Cisco Technologies, Citrix, VMware, Integration, Servers, Visio, Process Improvement, Security, Software Documentation

Education
Central Michigan University   2005 — 2006
Master of Science (MS), Science Administration, A

Carleton University   1989 — 1993
Bachelor's degree, Political Science and Government

Experience
SC Sports Medicine and Orthopaedic Center   August 2013 - Present
Smoakhouse   November 2004 - Present
Motley Rice LLC  September 2003 - January 2005
New Horizons Computer Learning Centers   November 2001 - March 2003
S&ME, Inc.   August 1998 - October 2001

Skills
Healthcare, Microsoft Office, PACS, STAR, Customer Service, Hospitals, Cat Scan, Mammography, Bone Density, Venipuncture, Sales, Access, Windows 7, Outlook, Data Entry, XP, Database Administration, Spreadsheets, Crystal Reports, Help Desk Support, Vital Signs, Orthopedic, Emergency Room, Training, Healthcare Management

Education
Trident Technical College   2009 — 2013
Associate of Applied Sciences - AAS, Radiologic Technology/Science - Radiographer, 3.9

Charleston Southern University   1991 — 1998
Church Music, Music and English

Experience
New Horizons Computer Learning Center  January 2014 - Present
Corinthian Colleges  January 2012 - December 2013
New Horizons Computer Learning Centers   July 2009 - May 2011
Summit Steel Buildings   August 2008 - July 2009
Education Sales Management  March 1999 - August 2008

Skills
Staff Development, Coaching, Sales Management, Cold Calling, Team Building, Account Management, Strategic Planning, Training, Leadership Development, Sales, Lead Generation, Public Speaking, Marketing, Customer Service, Marketing Strategy, Management, Team Leadership, Leadership, Team Management, New Business Development, Operations Management, Budgets, Business Development, Microsoft Office, Sales Process, Start-ups, Social Networking, Direct Sales, Business Planning, Strategy, Recruiting, CRM, Salesforce.com, Selling, B2B, Admissions, Sales Operations

Education
Colorado State University-Pueblo   1988 — 1991
BSBA, Marketing

Texas Tech University   1984 — 1986

Wheat Ridge

Experience
Major Law Firm   October 2013 - Present
Dillistone Systems - a leading global supplier of Executive Search software and services   June 2013 - October 2013
Shearman & Sterling LLP  March 2013 - May 2013
PR Newswire  September 2012 - February 2013
Swiss Re  May 2012 - August 2012
NYC DHS   November 2011 - February 2012
CBS Corporation  September 2011 - November 2011
NYC DOITT  June 2011 - October 2011
ASA, CUNY, GBI, CEC, LIBI, LIU, NYIT, NYU, PBC, & WAGNER COLLEGE   April 2009 - June 2011
New Horizons Computer Learning Centers   June 2008 - April 2009

Skills
Teaching, Staff Development, Social Networking, E-Learning, Higher Education, Adult Education, Instructional Design, PowerPoint, Curriculum Design, Outlook, Microsoft Office, Training, Windows, Leadership Development, Public Speaking, Curriculum Development, Troubleshooting, Software Documentation, Windows 7, Distance Learning, Operating Systems, Computer Science, Systems Engineering, XP, Networking, Windows Server, Help Desk Support, Technical Support, Access, Employee Training, Computer Hardware, Security, Leadership, Software Installation, Lotus Notes, VPN, Hardware, SCCM, Process Improvement, Integration, Webex, Adobe Captivate, Adobe Creative Suite, Captivate, Project Management, SharePoint, BMC Remedy, Windows XP, IT Service Management, Management

Education
New York Institute of Technology-Old Westbury   1996 — 1999
Master's Degree, Instructional Systems Design, 3.5

NYU   1997 — 1998
Professional Certificate, UNIX, 4.0

Peru State College   1985 — 1986
Bachelor's Degree, Business Management with M.I.S., 3.5

Community College of the Air Force   1984 — 1985
Associate of Arts and Sciences (A.A.S.), Management Information Systems, 3.5

Community College of the Air Force   1983 — 1984
Associate of Arts and Sciences (A.A.S.), Aerospace, 3.5

Experience
Technosoft Corporation  August 2014 - March 2015
LinTech Global, Inc.   April 2014 - August 2014
Marketing Co   April 2013 - April 2014
Allstate  December 2012 - March 2013
Sanford-Brown College, Dearborn MI  March 2012 - October 2012
GalaxE Solutions  August 2010 - May 2011
New Horizons Computer Learning Centers   July 2008 - January 2009
Adecco  May 2007 - October 2007
Verizon Wireless  January 1998 - May 2003

Skills
Contract Recruitment, Employee Selection, Behavioral Assessment, Candidate Screening, Reference Checking, Offer Letters, New Hire Orientations, Resume Mining, Job Posting, Candidates Searching, Data Research, Personnel Recruiting, Hiring Practices, Exit Interviews, Disciplinary Actions, Terminations, Unemployment Claims, Non-compete Agreements, Overtime, Discharge, EEO compliance, EEOC, Federal Employment Law, I-9 Compliance, Americans with..., Open Enrollment, Benefits Communication, Flexible Spending..., Payroll Software, Leave Management, Visas, Conference Organizing, Student Services, Recruiting, Screening Resumes, Resume, Payroll, Student Affairs, Job Scanning, Management, Personnel Selection, Onboarding, Training, Sourcing, Job Fairs, Cold Calling, Temporary Placement, Background Checks, College Recruiting, Conference Organization

Education
Central Michigan University   2001 — 2003
Human Resources Management/Personnel Administration, General

Oakland Community College   1997 — 2000
AA, Bus Admin

Redford   1980 — 1984
Diploma, Business Administration and Management, General

Experience
Global Knowledge Training  September 2015 - Present
Ameriteach  February 2012 - Present
New Horizons Computer Learning Centers   February 2009 - February 2012
New Horizon CLC   February 2006 - February 2009

Skills
SharePoint, Microsoft Office, Cisco Sales Training, CompTIA Sales Training, Project Management..., Microsoft Sales Training, VMware Sales Training, Sales Management, Retail Management, Inside Sales, Direct Sales, IT Solutions Consulting, Solution Selling, Account Management, VMware, Strategic Selling, Training, Project Management, Recruiting, Cold Calling, Management, Customer Service, Enterprise Software, Virtualization, Program Management, Sales, CRM, Store Management, Sales Process, Strategy, Leadership, Selling, Employee Training, Strategic Partnerships

Education
Colorado State University-Pueblo   1986 — 1990
BSBA, Business Administration and Management, General

Experience
DG3 - Diversified Global Graphics Group  January 2014 - Present
DG3 - Diversified Global Graphics Group  July 2004 - Present
New Horizons Computer Learning Centers   February 2007 - January 2008
AT&T  March 1995 - May 2004

Skills
MCT, MCSE, Comptia Network +, Program Management, DNS, Training, Network+, Troubleshooting, Networking, Microsoft Certified..., Computer Hardware, Network Security, A+, CompTIA, Digital Printing, Servers, Windows, Cisco Technologies, Windows 7, Graphics, DHCP, Active Directory, Mac, Account Management, Windows Server, Technical Support

Education
Concorde Career College-North Hollywood   1993 — 1994
Optician, Optics

ST. Thomas Aquinas   1972 — 1976
High School Diploma, Music

St.Thomas Aquinas   1972 — 1976
High School Diploma, Music Theory and Composition

Experience
Academy Sports + Outdoors  November 2013 - Present
New Horizons Computer Learning Centers   May 2015 - August 2015
United States Air Force  November 2011 - September 2013
United States Air Force  July 2008 - September 2013
United States Air Force  December 2008 - November 2011

Skills
Information Assurance, Security+, Security Clearance, SharePoint, DoD, Air Force, COMSEC, Military, Military Experience, Military Operations, Computer Security, Command, Defense, Intelligence Analysis, Intelligence, Security, National Security, Information Security, CompTIA, Top Secret, Vulnerability Assessment, Active DoD Secret..., Microsoft Office, CompTIA Security+

Education
Park University   2014 — 2015
Associate’s Degree, Information Technology, 3.0

Colorado Technical University   2013 — 2015
Associate of Science

Keesler AFB   2008 — 2008
Information Manager, 3A, Passed

New Horizons

New Horizons

Experience
NYPD  February 2015 - Present
New York City Police Department  May 2013 - Present
O'Neill's Restaurant   August 2005 - May 2011
New Horizons Computer Learning Centers   September 2009 - February 2010
Langan Engineering & Environmental Services  July 2007 - August 2008
New York & Company  November 2006 - December 2006
Sports Authority  August 2005 - November 2006
Hot Topic  August 2005 - October 2005
Signature Catering   September 2004 - August 2005
O'Neill's Restaurant   June 2004 - August 2005

Skills
Coaching, Cooking, Customer Service, Filing, Sales, Food, Management, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Project Management, Social Media Marketing, Team Building, Public Speaking, Strategic Planning, Team Leadership, Training, Troubleshooting, Windows 7

Education
NYPD ACADEMY ( Traffic )   2013 — 2013
Traffic, Flagging and Traffic Control, Graduated

New Horizons   2008 — 2010
Technology - IT Learning Center

American Bartending School   2009 — 2009
bartending

Queensborough Community College   2005 — 2007
Computer Information Science/Business Prog.

John Jay College of Criminal Justice   2004 — 2004
Police Science

Community High School   2000 — 2004
HS Diploma

Experience
Wyndham Hotel Group  April 2014 - Present
CCT Telecomm   June 2013 - January 2014
Serta Mattresses  October 2007 - November 2012
Iron Mountain  October 2006 - June 2007
Electronic TeleCommunications Inc   December 1998 - October 2006
American Media System   February 1998 - August 1998
CCI/Triad  April 1996 - March 1998
New Horizons Computer Learning Centers   May 1994 - April 1996

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning

Education
Chabot College

Diablo Valley College

Experience
Forestry Mutual Insurance Company   August 2015 - Present
Methodist Home for Children  November 2002 - August 2015
New Horizons Computer Learning Centers   July 2001 - September 2002
CSC  December 2000 - July 2001
New Horizons Computer Learning Centers   January 2000 - December 2000
Valley Water Systems, Inc/New England Service Co.   September 1994 - October 1999
Travelers  November 1991 - September 1994
Gent Financial Group   January 1990 - November 1991
Various Small Property Casualty Insurance Agencies   January 1987 - January 1990

Skills
General Ledger, Accounting, Risk Management, Financial Reporting, Corporate Finance, Planning Budgeting &..., Internal Audit, Internal Controls, Strategic Planning, Operations Management, Corporate Governance, Financial Analysis, Consolidated Financial..., Auditing, Account Reconciliation, Analysis, Budgets, Cash Management, Cash Flow Forecasting, Start-ups, Leadership, Financial Statements, Financial Accounting, Training, Nonprofits, Insurance, Utility Industry, Forecasting, GAAP, Accounts Receivable, Budgeting, Financial Planning, Payroll, Microsoft Excel, QuickBooks, Consolidation, Mergers & Acquisitions, Management, Business Planning, SAP, Process Improvement, Executive Management, Tax, Bank Reconciliation, Invoicing, Journal Entries, Banking, PeopleSoft, Contract Management, Government Contracting

Education
Regis University   1999 — 2001
Master of Business Administration (MBA), Business Administration and Management, General

Central Connecticut State University   1987 — 1990
Bachelor of Science (BS), Accounting and Finance

CCL

Experience
Greater Cleveland Auto Auction   2013 - Present
Cintas First Aid & Safety  2000 - 2013
New Horizons Computer Learning Centers   1999 - 2000

Skills
Sales, Customer Service, Training, Customer Retention, Customer Experience, Direct Sales, Sales Process, Sales Operations, Sales Presentations, Account Management, Customer Satisfaction

Education
Community College of Denver
Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology/Technician