PEGASYSTEMS, INC
Industry: Software company
DescriptionPegasystems Inc. is an American software company based in Cambridge, Massachusetts. Founded in 1983, Pegasystems develops software for customer relationship management, digital process automation, and business process management. The company has been publicly traded since 1996 as PEGA. Revenue: 841 million USD (2017) Headquarters: Cambridge, MA CEO: Alan Trefler Subsidiaries: OpenSpan, Pegasystems Co, Pegasystems GmbH,
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PEGASYSTEMS, INC Employees
Adobe June 2013 - Present
EMC October 2009 - June 2013
Vignette Corporation February 2008 - July 2009
Pegasystems Inc. April 2006 - May 2007
KANA Software Inc. October 2000 - April 2006
Statistics Canada September 1990 - April 1993
Skills
CRM, Enterprise Software, Training, Pre-sales, Software Development, Business Intelligence, Sales, Enterprise Architecture, Cloud Computing, Professional Services, Human Resources, Management, Leadership, Process Improvement, Requirements Analysis, Interviews, Cross-functional Team..., Business Analysis, E-Learning, Customer Satisfaction, Program Management, Integration, Team Management, Vendor Management, Start-ups, SaaS, Project Management, Security, Agile Methodologies, Solution Architecture, Consulting, Strategy, Solution Selling, Team Leadership, Business Development, Sales Process, Software Project..., Account Management, Databases, Product Management, Call Centers, Salesforce.com, Sales Enablement, Business Process, Data Center
Education
University of Western Ontario 1995 — 1996
Education Degree, Computer Science and Mathematics
McGill University 1986 — 1990
Bachelor of Commerce, Computer Science (MIS) and Business (Marketing)
Marianopolis College 1984 — 1986
Commerce (Business), Marketing, mathematics, computer science
Other (High School)
Gazelle, Inc. July 2014 - Present
Gazelle June 2010 - August 2014
Sullivan Advisory Group March 2010 - June 2014
Fidelity Investments June 2006 - March 2010
Pegasystems Inc 2001 - 2006
Event Zero 2000 - 2001
Agency Management Systems 1998 - 2000
Digital Equipment/Compaq Computer 1997 - 1998
Thermo Fisher Scientific 1996 - 1997
Digital 1981 - 1996
Skills
Business Process..., Financial Services, Re-engineering, Contract Negotiation, Product Management, Mergers, IFRS, Analysis, Managerial Finance, Financial Analysis, Mergers & Acquisitions, Acquisition Integration, Cross-functional Team..., Business Strategy, Start-ups, Process Improvement, Strategic Financial..., Strategic Planning, Forecasting, Business Planning
Education
Babson College 1979 — 1991
MBA, Finance
Babson College 1976 — 1980
BSBA, Economics
VMware June 2015 - Present
Ooyala January 2013 - February 2015
Software Engineering of America January 2012 - December 2012
Qumu April 2011 - December 2011
Origin Digital April 2010 - April 2011
Limelight Networks August 2007 - August 2009
Pegasystems Inc June 2006 - August 2007
Information Builders August 2005 - June 2006
Viewpoint July 2003 - February 2004
Yahoo August 2002 - January 2003
Skills
Sales Engineering, Solution Architecture, Value Selling, Solution Selling, Online Video, Enterprise Content..., Enterprise Architect, Enterprise Software, Cloud Computing, Big Data, Hadoop, MongoDB, HTML 5, Linux, Web Video, Mobile Devices, Integration, Enterprise Architecture, Software Development, SOA, SaaS, Web Applications, Agile Methodologies, XML, Pre-sales, Agile Project Management, Cisco Technologies, Networking, CMS, Web Services, Scrum, Microsoft SQL Server, System Architecture, Web Development, Databases, AJAX, Management, Data Center, Streaming Media, Virtualization, Professional Services, Digital Media, Business Intelligence, SQL, User Experience, HTML5, Business Analysis, Business Development, Mobile Applications, Java
Education
Information Technology Institute (ITI) 1996 — 1997
AIT, Applied Information Technology
Acadia University 1990 — 1995
BBA, Bachelor of Business Administration - Mangement Information Systems (MIS)
Pegasystems Inc. June 2014 - Present
Weber Shandwick Worldwide 1996 - 2014
The Weber Group June 1987 - December 1996
Creamer Dickson Basford 1984 - 1987
Skills
Crisis Communications, Executive Communications, Thought Leadership, Media Relations, Positioning, Strategic Communications, Corporate Communications, Analyst Relations, Industry Analyst..., Message Development, Crisis Management, Internal Communications, Speech Writing, Reputation Management, Messaging, Press Releases, Integrated Marketing, Public Relations, Reputation, Communications Planning, Start-ups, Public Affairs, Communication Training, Publicity, CRM, Influencer Marketing
Education
Cornell University 1977 — 1981
BA, Psychology, English
Byram Hills High School
Pegasystems Inc May 2011 - August 2011
Westport Big & Tall LLC May 2010 - August 2010
Westport Big & Tall LLC May 2009 - August 2009
Skills
Fluent in Russian,..., Basic knowledge of..., Proficient in Microsoft...
Education
Boston University Questrom School of Business
Bachelor of Science, Business Administration; Marketing
Pegasystems Inc May 2009 - Present
Pegaysystems Inc April 2007 - April 2009
Patriot Healthcare November 2004 - February 2007
Pegasystems Inc February 2002 - November 2004
1mind Corp August 2000 - February 2002
Sun Life Financial August 1999 - August 2000
Blue Cross Blue Shield of NH 1998 - August 1999
Matthew Thornton Health Plan 1996 - 1998
Harvard Pilgrim Health Care 1993 - 1996
Liberty Mutual 1990 - 1993
Skills
Business Transformation, Business Process..., Process Improvement, Business Analysis, Business Strategy, Strategic Planning, New Business Development, Program Management, Project Management, Product Management, Product Development, Competitive Analysis, Team Leadership, Healthcare, Health Insurance, Pricing, Underwriting, Operations Management, Insurance, Analysis, Team Building, Management, Leadership, CRM, Start-ups, Strategy, Business Process..., Business Intelligence, SDLC, Business Process Design, Requirements Analysis, Enterprise Software, Agile Methodologies, Business Process
Education
University of Massachusetts, Amherst 1984 — 1988
PNC February 2015 - Present
Verizon Wireless August 2012 - January 2015
Chartis May 2012 - August 2012
CIBC January 2012 - May 2012
Telerx September 2011 - November 2011
Bristol-Myers Squibb, Princeton, New Jersey July 2011 - August 2011
TD Bank October 2010 - July 2011
RBC September 2009 - October 2010
Pegasystems Inc. August 2005 - October 2010
GARP RMCO Risk Mgmt Committee Ontario May 2005 - October 2010
Skills
Business Process..., Enterprise Risk..., Six Sigma, Project Management, Investment Strategies, Business Analysis, Data Warehousing, Data Analysis, Enterprise Architecture, Statutory Compliances, Basel II, Basel III, Credit Risk, Market Risk, Team Management, SDLC, Program Management, Strategy, Change Management, Business Process Design, Risk Management, Requirements Gathering, Business Process, Functional Requirements, Business Intelligence, Pegasystems PRPC, SOA
Education
University of Pega 2009 — 2011
CLSA, Pega Certified Lead System Architect
GARP Global Association of Risk Professionals 2004 — 2004
FRM, Financial Risk Management
American Society of Quality 2003 — 2004
SSBB Six Sigma Black Belt, Six Sigma Quality Methodology
Project Management Institute 2001 — 2001
PMP, Project Management
Narsee Monjee Institute of Management Studies 1994 — 1997
MBA, Financial Management
ICFAI 1994 — 1996
CFA, Finance, Investments, Risk Management
CR College of Engineering 1985 — 1989
B.Eng, Production Engineering
St Annes High School 1979 — 1983
SSCE
Pegasystems Inc. April 2012 - Present
Progress Software May 2000 - January 2012
Testa, Hurwitz & Thibeault, LLP September 1993 - May 2000
Brandeis University September 1981 - August 1990
Skills
Corporate Law, Licensing, Strategy, Commercial Litigation, Intellectual Property, Mergers & Acquisitions, Cloud Computing, Litigation, Start-ups, Corporate Governance, Software Licensing, Due Diligence, SaaS, Strategic Planning, Privacy Law, Contract Negotiation, Trademarks, Business Development, Enterprise Software, Venture Capital, Management, Patents
Education
Northeastern University School of Law 1990 — 1993
JD, Law
Southern Illinois University, Carbondale 1978 — 1981
MFA, Fine Arts
Yale University 1972 — 1976
BA
EIS Group Ltd March 2015 - Present
Pegasystems June 2014 - March 2015
Pegasystems Inc. March 2013 - June 2014
Pegasystems Inc. March 2011 - March 2013
Pegasystems Inc. July 2006 - March 2011
Colgan Air, Inc. April 2002 - June 2007
Executive Flyers Inc March 1998 - April 2002
Allaire December 1995 - March 2000
Hutchinson Technology Inc. June 1992 - November 1995
Skills
Instructor-led Training, E-Learning, Business Analysis, Strategy, Enterprise Software, Scrum, Agile Methodologies, Business Strategy, Training, Program Management, Competitive Analysis, Management, Business Process Design, Drupal, Curriculum Design, Team Management, Strategic Planning, Instructional Design, Learning Management..., HTML, Technical Writing, Moodle, Collaborative Problem..., Final Cut Pro, Software Project..., Start-ups, Analytics, VMware, Video Production, Google Apps, Ubuntu, Subversion, Software Documentation, User-centered Design, Team Building, Customer Research, Process Automation, Technology Evaluation, Presentation Development, Flying Turboprop...
Education
Iowa State University 1990 — 1995
Bachelor of Science, Industrial Engineering
EPiServer January 2015 - Present
Ektron December 2012 - January 2015
Ektron July 2012 - November 2012
Ektron December 2011 - July 2012
SilverTech, Inc. April 2011 - December 2011
Ektron January 2008 - April 2011
Pegasystems Inc. May 2008 - August 2008
GameLogic May 2006 - August 2006
Oasis Technology Partners 2006 - 2006
Skills
ASP.NET, C#, .NET, AJAX, XML, CMS, JavaScript, Visual Studio, Web Development, XSLT, VB.NET, CSS, Software Development, Microsoft SQL Server, Programming, ASP.NET MVC, Visual Basic, Databases, SQL, Agile, Scrum, Web Applications, Java, SOAP, Oracle, JQuery, HTML, Web Services, SQL Server, Eclipse, IIS, Application Development, Object Oriented Design, XSL, WPF, WinForms, OOP, DHTML, HTML5, CSS3, Bootstrap, Ektron Content..., Team Leadership, jQuery, MVC, SDLC, Management
Education
Northeastern University 2005 — 2007
Masters, Computer Science
Vidyalankar Institute of Technology 2001 — 2005
Bachelors, Computer Engineering
Pegasystems Inc. April 2008 - Present
Focus Technology Group January 2003 - April 2008
Genuity May 1998 - May 2001
Skills
Risk Management, Business Process..., Agile Methodologies, Product Management, Software Development, Financial Risk, Software Industry, Software Design, AML, Business Analysis, Banking, Financial Services, Banking Software, Sales, Product Demonstration, Business Information, Agile Methodolgy, Case Management Software, Business Process..., Compliance Software, Compliance Operations, Financial Crime, FATCA Regulation, Bank Secrecy Act, Scrum, Agile & Waterfall..., International Sales, International Business, Product Marketing, Enterprise Software, Management
Education
Clark University 1997 — 1998
Network Adminstration
Salem State University 1993 — 1995
Education, Secondary Education Certification
University of Massachusetts, Amherst 1988 — 1992
BA, History
Pegasystems Inc. 1994 - Present
Digital Equipment Corp 1989 - 1994
Wang Laboratories 1986 - 1989
BayBanks 1978 - 1986
Skills
Enterprise Software, SaaS, Solution Selling, Strategic Partnerships, CRM, Management, Professional Services, Go-to-market Strategy, Enterprise Architecture, Cloud Computing, Business Alliances, Software Industry, Sales Enablement, Salesforce.com, Product Marketing, Business Intelligence
Education
Tufts University 1974 — 1978
Bachelor of Arts (B.A.), Economics & Political Science
Ogletree Deakins July 2013 - Present
Pegasystems Inc. April 2009 - July 2013
Rebecca L. Marks, Esq. August 2002 - March 2009
Sonexis Inc. March 2000 - August 2002
Marks & Kline, Attorneys at Law February 1997 - February 2000
Skadden Arps Slate Meagher & Flom LLP September 1993 - January 1997
Skills
Litigation, Intellectual Property, Corporate Law, Start-ups, Employment Law, Software Licensing, Contract Negotiation, Human Resources, International Law, Employee Relations, Licensing
Education
Northeastern University School of Law 1990 — 1993
Doctor of Law (J.D.)
Skidmore College 1977 — 1981
B.Sc., Theater
Kambala C. of E. Foundation School for Girls 1972 — 1975
H.S.C.
American School of Paris
Grade school and Junior High
Unitel, Inc. September 2012 - Present
Independent Contractor July 2009 - September 2012
Independent January 2009 - September 2012
Unitel, Inc. April 2006 - July 2009
unitel Inc April 2006 - July 2009
Boston Financial Data Services, Inc January 1994 - January 2005
Boston Financial Data Services 1993 - 2004
Supervised Service Company January 1989 - September 1991
Pegasystems Inc April 1989 - January 1991
Advanced Information Service Company January 1987 - January 1991
Skills
Business Process Design, Change Management, Risk Management, Program Management, CRM, Disaster Recovery, Account Management, SDLC
Education
Public Administration CoursesBoston State College 1975 — 1978
AS, Law Enforcement
Cape Cod Community College 1974 — 1975
Associates, Law Enforcement
University of Massachusetts Boston 1973 — 1975
Bachelor of Science (B.S.), Public Administration
WHOOP September 2014 - Present
Fancred April 2013 - September 2014
Raizlabs July 2012 - March 2013
Pomona College September 2008 - May 2012
Intrepid Pursuits May 2011 - September 2011
Pegasystems Inc May 2009 - September 2010
European Organization for Nuclear Research (CERN) August 2009 - September 2009
Education
Pomona College 2008 — 2012
Bachelor of Arts, Mathematics
Belmont High School 2004 — 2008
Smith & Wollensky November 2012 - July 2014
Tresca March 2013 - November 2013
Tastings Wine Bar & Bistro February 2010 - October 2011
Davio's Northern Italian Steakhouse July 2008 - January 2010
Norwegian Cruise Lines-Americas February 2005 - July 2007
PEGASYSTEMS, INC March 2002 - October 2002
Impole Corporation March 2000 - April 2002
Sun Life Financial April 1998 - September 1999
Hockomock Area YMCA 1989 - 1995
Skills
Restaurants, Fine Dining, Food & Beverage, Food, Hospitality, Wine, Hospitality Management, Event Management, Restaurant Management, Menu Development, Culinary Skills, Catering, Hospitality Industry, Social Media Marketing, Event Planning, Organizational Mapping, Direct Market Research, Account Management, Customer Service, Complaint Resolution, Client Correspondence, Informational Interviews, Direct Marketing, Marketing Communications, Marketing Research, Integrated Marketing, Inbound Lead Generation, inside sales, inbound call center, Market Intelligence, Sales Presentations, Team Leadership, multicultural team..., Exceptional Communicator, Exceptional People..., Dependable Team Player, Wine Tasting, Management, Sales, Trade Shows, POS, New Restaurant Openings, Food Service, Bartending
Education
Emerson College 1999 — 2000
Master of Arts, Global Marketing Communications & Advertising
Clark University 1993 — 1997
BA, English
Oracle September 2011 - Present
Pegasystems, Inc. February 2010 - September 2011
CA October 2008 - July 2009
Bridgeway Software March 2007 - May 2008
Bradmark Technologies February 2006 - February 2007
Microsoft 1999 - 2005
BMC Software 1995 - 1999
Skills
Enterprise Software, Sales Management, Account Management, Business Development, IT Infrastructure..., Solution Selling, Strategy, Professional Services, Cloud Computing, Salesforce.com, Bass Guitar, Strategic Partnerships, Channel Partners, Sales Process
Education
LeTourneau University
BS, Business Administration
The University of Texas at Austin
BA, Business Administration
Predilytics Inc. 2015 - Present
Pegasystems February 2009 - 2014
Pegasystems Inc August 2007 - January 2009
Pegasystems Inc February 2006 - August 2007
Solucient LLC July 2002 - December 2005
HCIA July 1997 - June 2002
Skills
Business Strategy, Cloud Computing, Business Process, Business Intelligence, Big Data, Emerging Technologies, Strategic Planning, Product Marketing, Technology..., Solution Selling, Enterprise Software, CRM, SaaS, Cross-functional Team..., Start-ups, Strategy, Pegasystems PRPC, Go-to-market Strategy, Business Development, Software Development, Solution Architecture, Commercialization, Strategic Partnerships
Education
Annamalai University 1991 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
NIIT 1989 — 1991
Mortgage Equity Partners May 2015 - Present
Attorney January 2001 - Present
Pegasystems Inc. October 2008 - July 2014
Bingham McCutchen January 2007 - January 2008
John Hancock Investments January 2005 - August 2007
Gosselin & Associates, P.C. January 2004 - January 2005
Hackney & Miller January 2001 - January 2002
Mintmire & Associates 2000 - 2001
Bank of American f.k.a Bank of Boston 1992 - 2000
Skills
Trusts, Mutual Funds, Corporate Law, Management, Strategic Partnerships, Corporate Finance, Public Speaking, Corporate Governance, Legal Research, Legal Writing, Intellectual Property, Mergers & Acquisitions, Employment Law
Education
Suffolk University Law School 1995 — 1999
Juris Doctor, Corporate and Business Law
University of Massachusetts, Amherst 1987 — 1993
Bachelor of Science (B.S.), Law
Melrose High School
Everest High Income Property, LLC August 2014 - Present
Globerex July 2011 - July 2014
Fieldstone Properties, LLC August 2004 - July 2011
Hotel Financial Strategies May 2003 - May 2004
Pegasystems, Inc May 1998 - May 2000
Skills
Real Estate Private..., Investment Properties, Business Strategy, Investments, Real Estate, Due Diligence, Asset Management, Real Estate Development, Real Estate Economics, Commercial Real Estate, Mergers & Acquisitions, Valuation, Real Estate Transactions
Education
New York University 2002 — 2003
MS, Real Estate Finance
Tulane University 1990 — 1994
BS, Engineering
Perkins+Will February 2014 - Present
Miller Dyer Spears Inc July 2008 - January 2014
Pegasystems, Inc February 2008 - July 2008
Wilson Butler Architects July 2002 - October 2007
Skills
Microsoft Office, Adobe Creative Suite, Constant Contact, Advertising, Marketing, Graphic Design, Marketing Strategy, Facebook, Editing, InDesign, Event Management, Event Planning, Proposal Writing, Photoshop, Direct Mail
Education
Suffolk University 1998 — 2001
English, Creative Writing
Pegasystems Inc February 2008 - Present
Deloitte Consulting April 2007 - February 2008
IBM Global Services July 2000 - April 2007
IBM 2000 - 2007
PwC Consulting August 1997 - August 2000
Skills
Pega PRPC, Oracle Developer 2000, Vitria, Business Process Design, SDLC, Business Process..., Integration, Agile Methodologies, Management, Consulting, Solution Architecture, Pegasystems PRPC, Requirements Gathering, Leadership, Enterprise Architecture, Business Process, Business Intelligence, Requirements Analysis, IT Strategy, Business Process..., Data Warehousing
Education
The University of Texas at Austin 1994 — 1996
MBA, Information Management
Texas Southern University 1981 — 1988
B.S., Computer Science and General Business
ETHS 1977 — 1981
General Studies, Major Field of Studies were Information Technology
Sherry & Associates 2009 - Present
Harvard Business School Association of Boston July 2010 - June 2011
Eka Software Solutions 2010 - 2011
Pegasystems, Inc. July 2005 - 2008
Pegasystems July 2004 - July 2005
Geac 2002 - April 2004
Excelergy Corporation 1999 - 2001
Lucent Technologies/Kenan Systems 1996 - 1999
IBM 1983 - 1996
Sykes Datatronics 1979 - 1983
Skills
Analyst Relations, M&A due diligence, Industry Marketing, International Operations, Product Marketing, Product Management, Demand Generation, SaaS, Web Marketing, Due Diligence, Business Strategy, Leadership, CRM, Mergers & Acquisitions, Enterprise Software, Strategic Alliances, Strategy, Start-ups, Business Development, Strategic Partnerships, Program Management, Management, Marketing Strategy, Professional Services, Go-to-market Strategy, Competitive Analysis
Education
Harvard Business School 1977 — 1979
MBA, General management
Harvard University 1977 — 1979
MBA, General Management
Brown University 1973 — 1977
Sc.B., Applied Mathematics
University of Edinburgh 1975 — 1976
Fairfield Prep 1969 — 1973
Diploma
Cognizant Technology Solutions October 2003 - Present
PegaSystems Inc July 2001 - September 2003
Spectrasoft Technologies, Inc 2003 - 2003
Satyam Computer Services Ltd November 1996 - May 2000
Skills
Business Process..., DB2, Business Process..., COBOL, Pega PRPC, Pegasystems PRPC, Business Process Design, SDLC, SOA, Requirements Analysis, Agile Methodologies, Software Project..., Consulting, Project Delivery, Regression Testing, SOAP, Web Services, Solution Architecture, Vendor Management
Education
Boston University 2002 — 2004
Graduate Certificate in Internet and Database Technologies, Compter Sciences
Kakatiya University 1993 — 1996
Bachelor in Science, Compter Sciences
SAS Institute Inc July 2011 - Present
Pegasystems Inc March 2009 - June 2011
Chordiant Software Inc ( Now Pegasystems Inc) February 2005 - March 2009
KPIT Infosystems Inc 2003 - 2006
KPIT Cummins Infosystems Ltd.,Pune, India 2000 - 2003
Ascent Computing Group India Pvt Ltd January 1999 - March 2000
Skills
Agile, OOAD, Systems Analysis, Business Analysis, Decision Management, Scrum, Telematics, Credit Cards, Java, Credit Card Processing, Fraud, Product Marketing, ECM, Chordiant, Claims, UML, Manufacturing, SOA, Design Patterns, SDLC, Waterfall, Struts, Debit Cards, JSP, Merchant Services, EJB, Tomcat, JBoss, Requirements Gathering, Requirements Analysis, Servlets, JSF, Weblogic, Rational Rose, Object Oriented Design, Web Services, XML, Product Requirements, User Scenarios, Agile Methodologies, Customer Intelligence, Real-time Marketing, Marketing Automation, Aprimo, Integration, Java Enterprise Edition, CRM, RUP, Architecture, Databases
Education
Nagpur University 1997 — 2000
MCA
Nagpur University 1993 — 1996
B.S
SFS Jr College, Nagpur 1991 — 1993
High School
Tagore Public School, Jaipur 1986 — 1990
High School
Salesforce.com January 2012 - Present
Epicor Software Corp May 2011 - November 2011
Activant Solutions November 2009 - May 2011
Pegasystems Inc. October 2006 - November 2009
BMC Software May 2006 - October 2006
Oracle June 2005 - May 2006
PeopleSoft January 2001 - December 2005
Atlas Commerce November 2000 - December 2001
SAP America April 1998 - April 2000
NCR 1983 - 1998
Skills
Strategic Planning, Enterprise Software, Cloud Computing, Professional Services, Salesforce.com, Project Portfolio..., Business Development, CRM, Management, Customer Retention, Consulting, Executive Management, Customer Service, SaaS, Business Communications, Leadership Development, Organizational..., Team Leadership, Project Management, ERP, Business Intelligence, Customer Relations, Social Media, P&L Management, Change Management, Strategy, Cross-functional Team..., Portfolio Strategy, Solution Selling, Mergers & Acquisitions, Profit & Loss Management, ISO standards, Compliance Management, Escalation Management
Education
Cabrini College 1996 — 1998
BA, Organizational Management
ZoomInfo March 2014 - Present
Fundtech December 2012 - February 2014
OpenClinica / Akaza Research March 2011 - September 2012
Harvard Medical School - Harvard Institute of Proteomics April 2002 - July 2009
Genomics Collaborative, Inc 2000 - 2001
Pegasystems, Inc. 1998 - 2000
Skills
Java, JavaScript, XML, Web Applications, Spring, Eclipse, Databases, SQL, PostgreSQL, Oracle, Tomcat, Servlets, JDBC, Hibernate, Dreamweaver, Photoshop, NetBeans, Agile Methodologies, CSS, HTML, Agile, Kanban, Mercurial, SVN, XHTML, SQL Developer, SQL*Plus, Software Development, Subversion, Ant, JSP development
Education
Mendeleyev University of Chemical Technology of Russia
Ms
Technion - Israel Institute of Technology
Ms
BNY Mellon October 2013 - Present
Mac-Gray Corp. April 2013 - October 2013
IBM Global Business Services February 2011 - June 2012
Zero Chaos February 2011 - June 2012
Pegasystems Inc. September 2006 - December 2010
Segue Software July 2004 - May 2006
Borland 2006 - 2006
Skills
Management, Account Management, Customer Service, Customer Satisfaction, Microsoft Office, Work Ethic, Salesforce.com, Sales, Project Management, Contract Management, Training, Enterprise Software, Process Improvement, Recruiting, CRM
Education
Middlesex Community College 2000 — 2004
Dynatrace September 2015 - Present
CA Technologies January 2014 - September 2015
Aberdeen Group January 2011 - December 2013
Pegasystems Inc. May 2009 - December 2010
Freelance Writer and Editor February 2009 - May 2009
TechTarget, Inc August 2006 - October 2008
BrassRing LLC August 2004 - August 2006
The MathWorks 2001 - 2004
Skills
Collateral, Media Relations, White Papers, Case Studies, Content Development, Feature Articles, Materials, Marketing Strategy, Web Content, Lead Generation, B2B Marketing, Email Marketing, Salesforce.com, B2B, Product Marketing, Social Media Marketing, Marketing Communications, Analytics, Strategic Partnerships, Online Advertising, Demand Generation, Social Media, Online Marketing, Digital Media, Marketing, Content Management, Content Marketing, Thought Leadership, Press Releases, Digital Marketing, Leadership, Social Networking, Publicity, Corporate Communications, Messaging, Editing, Web Content Management, Blogging, CRM, Advertising, Publishing, Public Relations, Content Strategy, Multi-channel Marketing, Marketing Automation, Integrated Marketing, Analyst Relations, SEO, Social Media Measurement, Strategy
Education
Emerson College 1979 — 1982
Bachelor of Science, Business and Organizational Communications/Speech
Pegasystems, Inc. October 2014 - Present
Assumption College January 2013 - Present
Stowe & Degon LLC May 2013 - October 2014
Fallon Community Health Plan October 2007 - May 2013
Association of Certified Fraud Examiners - Rhode Island Chapter August 2009 - July 2012
Hanover Insurance Company September 2006 - October 2007
Sansiveri, Kimball & McNamee, LLP March 2003 - August 2006
Hanover Insurance Company/Allmerica Financial December 1995 - March 2003
Hanover Insurance Company/Allmerica 1995 - 2003
Allmerica Financial 1995 - 2003
Skills
Implementation and..., Corporate Fraud..., Testifying in civil and..., Internal Audit, Forensic Accounting, Litigation Support, Leadership, Finance, Management, Business Process, Training, Insurance, Investigation, Claim, COSO, Accounting, Financial Reporting, Process Improvement, Management Consulting, Testimony, Certified Fraud Examiner, Business Continuity, Civil Litigation, Strategic Financial..., Business Analysis, Account Reconciliation, Risk Management, Data Analysis, Financial Risk, Financial Analysis, Medicare, Model Audit Rule, General Ledger, Analysis, Criminal Investigations, Business Process...
Education
Assumption College 2007 — 2012
Master of Business Administration (MBA), Concentration: Management, 4.0
Assumption College 1986 — 1990
BA, Accounting and Communications
Auburn High 1982 — 1986
General college prep.
Pegasystems October 2013 - Present
Solution Source Software Inc. August 2012 - October 2013
Pegasystems, Inc. April 2004 - July 2012
Politzer and Haney May 2002 - April 2004
Tibetan Buddhist Resource Center September 2001 - April 2002
Wisdom Publications 2000 - 2001
Genuity 1999 - 2001
Skills
Business Process Design, Pega PRPC, Pegasystems PRPC, PRPC, SQL, Enterprise Software, Scrum, Agile Methodologies, SOA, PMF, Business Process..., SOAP, Web Services, Software Development, Consulting, Requirements Analysis, SDLC, Enterprise Architecture, Java
Education
Naropa University 1997 — 1999
MA, Buddhist Studies
University of Massachusetts, Amherst 1993 — 1997
BS, Education Design and Administration
Pegasystems July 2014 - Present
Pegasystems September 2007 - Present
Pegasystems Inc. June 2000 - September 2007
Hitchiner Manufacturing August 1996 - June 2000
Groundwater Technology 1993 - 1996
Skills
Operations Management, Scrum, Program Management, Software Development, Pegasystems PRPC, Global Communications, Business Process..., Project Management, Business Analysis, Project Planning, Cross-functional Team..., Operating Budgets, System Architects, Business Process Design, SOA, Enterprise Architecture, Enterprise Software, Integration, Business Process, Business Process...
Education
Get Fit NH Bootcamp 2010 — 2015
Southern New Hampshire University 1998 — 2003
MS-IT, Information Technology, Business
College of the Atlantic 1981 — 1984
Bachelor of Arts (B.A.), Human Ecology
Georgetown University 1977 — 1980
Bachelor's degree candidate, Physics
FICO August 2012 - Present
Adeptra February 2011 - August 2012
Pegasystems Inc. June 2010 - February 2011
Chordiant Software January 2010 - June 2010
Chordiant Software January 2005 - January 2010
Providian Financial June 2000 - January 2005
Providian Financial October 1998 - June 2000
Skills
Scrum, Agile Methodologies, Enterprise Software, Agile Project Management, Product Management, Software Project..., Business Analysis, Requirements Gathering, SaaS, SOA, Cloud Computing, Requirements Analysis, Business Intelligence, SDLC, Software Development, Business Process, Integration, Fraud, Credit Cards, Management, Java Enterprise Edition
Education
Clemson University 1993 — 1998
BS, Accounting
Wayfair December 2013 - Present
REIT Management and Research December 2011 - May 2013
Endeca Technologies April 2006 - December 2011
Pegasystems, Inc. 1993 - 2006
Skills
Active Directory, Windows Server, Cloud Computing, Microsoft Exchange, Data Center, Enterprise Software, Endeca, Unix, Servers, Troubleshooting, Databases, VoIP, Virtualization, Infrastructure, Windows
Education
Brandeis University 1986 — 1991
BA, Medieval History
Staples High School 1982 — 1986
Pegasystems January 2014 - Present
Pegasystems June 2013 - December 2013
Pegasystems September 2011 - June 2013
Pegasystems July 2009 - September 2011
Pegasystems, Inc January 2007 - July 2009
Pegasystems, Inc October 2000 - January 2007
Skills
RUP, Agile, Business Management, Scrum, Enterprise Software, Business Process Design, Pega PRPC, Web Services, Product Management, ERP, Strategy, SDLC, Leadership, SaaS, Agile Methodologies, Management, Software Development, Enterprise Architecture, SOA, Cloud Computing, CRM, Solution Architecture, XML, Requirements Analysis, Business Process...
Education
Bowling Green State University 1995 — 1997
MBA, Business
Clarkson University 1990 — 1994
BS, Civil and Environmental Engineering
Independent Contractor January 2010 - Present
Progress Software Corporation 2007 - 2008
Pegasystems Inc October 2004 - November 2006
Cushman & Wakefield of Oregon 2002 - 2003
Hogan & Willig 2002 - 2002
Skills
Non-profit Management, Fundraising, Event Management, Event Planning, Market Research, Strategic Planning, Negotiation, Research, Marketing Communications, Social Media, Non-profits, Business Planning, Nonprofits, Strategy, Marketing
Education
Boston University Graduate School of Management
MBA, Public and Nonprofit Management Program; Strategic Business Analysis
State University of New York College at Buffalo
BS, Finance and Marketing
Hutch-Tech High School
Pegasystems Inc. October 2008 - Present
Matrix Technology Partners April 2006 - September 2008
PGRD 2006 - 2008
Pfizer 2006 - 2008
Agilix Corporation 1999 - 2003
Genaissance Pharmaceuticals 1998 - 1999
Oxford Health Plans 1997 - 1998
Neurogen Corporation 1996 - 1997
CuraGen Corporation 1995 - 1996
Kodak Scientific Imaging 1991 - 1995
Skills
Enterprise Architecture, Enterprise Software, Business Intelligence, Agile Methodologies, Software Development, SDLC, Management, Integration, Requirements Analysis, Business Process, Bioinformatics, Biotechnology, Cross-functional Team..., Genetics, Lifesciences
Education
California State University-Long Beach 1979 — 1983
BS, Chemistry
BroadPath Healthcare Solutions December 2014 - Present
Common Ground Healthcare Cooperative June 2013 - November 2014
Xerox January 2013 - May 2013
Xerox Business Services, LLC February 2011 - November 2012
Pegasystems Inc. April 2007 - February 2011
DST Health Solutions (Formerly CSC Healthcare, Inc.) March 1996 - April 2007
Palmetto Physical Therapy Network February 1995 - February 1996
(Formerly Healthsource Inc. - Formerly Provident Life & Accident Insurance, Inc.) 1982 - 1995
Skills
Management, Health Insurance, Business Process..., Medicare, Project Management, Process Improvement, CRM, Sales Operations, Recruiting, Project Planning, Business Intelligence, Strategy, Software Development, Healthcare, Business Strategy, Team Leadership, SDLC, Consulting, Start-ups, Business Process Design, Software Project..., Business Analysis, Enterprise Architecture, Enterprise Software, SharePoint, Training, Leadership, Business Process, Requirements Analysis
Education
Southern Wesleyan University 1990 — 1992
BS-MHR
Wake Technical Community College 1983 — 1983
COBOL I & COBOL II
Gaston College 1981 — 1981
ASSEMBLER & BASIC Programming
Central Piedmont Community College 1976 — 1978
AAS
East Gaston High School 1974 — 1976
Care Dimensions (formerly Hospice of the North Shore & Greater Boston) March 2010 - Present
Jenzabar April 2009 - March 2010
Pegasystems Inc. January 2008 - March 2009
Pegasystems Inc. January 2000 - December 2007
MFS 1997 - 1999
Honeywell-DMC 1992 - 1997
Skills
Employee Benefits, Performance Management, Coaching, Workforce Planning, Deferred Compensation, Employment Law, Talent Management, Organizational..., Recruiting, Human Resources, 360 Feedback, Labor Relations, Leadership, Succession Planning, Employee Relations, Strategic Planning, Staff Development, Program Management, Talent Acquisition, Leadership Development, Onboarding, Training, Organizational..., Management, Change Management, Career Development, Organizational Design, Personnel Management, Employee Engagement
Education
University of Maine
BA, Psychology
University of Maine
M.Ed., Counseling & Personnel Services
Pegasystems Inc. November 2014 - Present
Town of Lexington March 2010 - Present
Nuance Communications January 2011 - October 2014
Nuance Communications, Inc. April 2010 - December 2010
Nuance Communications, Inc. December 2009 - April 2010
Comverse, Inc. November 2005 - December 2008
Comverse, Inc. January 1997 - November 2005
Boston Technology June 1990 - January 1997
NEC Technologies 1987 - 1990
Skills
Intellectual Property, Contract Negotiation, Compliance, Software Licensing, Procurement, Employment Law, Licensing, SLA, Litigation Management, Trade Secrets, Corporate Law, Management, Enterprise Software
Education
Boston University School of Law
LLM, Banking Law
Brown University
BA, English and American Literature
Suffolk University Law School
JD
Self Employed Grandfather July 2015 - Present
Interactive Intelligence April 2013 - July 2015
Employee Benefits Communications September 2011 - March 2013
The TriSyn Group, an Infor Company July 2009 - August 2011
Autonomy-Cardiff November 2007 - November 2008
Ilog, Inc. August 2004 - September 2007
Pegasystems, Inc. October 1999 - July 2004
Skills
SaaS, CRM, Leadership, Software Industry, Sales Operations, Salesforce.com, Business Development, New Business Development, Start-ups, Professional Services, Business Alliances, Go-to-market Strategy, Sales, Financial Services, Management, Vendor Management, Cloud Computing, Solution Selling, Strategy, Selling, Sales Process, Account Management, Business Intelligence, Recruiting, Product Management, Lead Generation, Direct Sales, Enterprise Software, Pre-sales, Cold Calling, Strategic Partnerships, Channel Partners, Consulting, Sales Enablement
Education
UNC - Chapel Hill 1967 — 1971
BA
Pegasystems June 2012 - Present
Pegasystems Inc. November 2004 - June 2012
Sapient 1999 - 2004
Choate, Hall & Stewart September 1994 - June 1999
Skills
Contract Negotiation, Software Procurement, SEC reporting, Team Management, Team Leadership, Contract Management, Strategic Partnerships, Compliance, Revenue Recognition, Software Licensing, Order Fulfillment, Contract Pricing, Corporate Law, Management, SaaS, Enterprise Software, Strategy, Start-ups, Mergers & Acquisitions, CRM, Professional Services, Cloud Computing, Business Intelligence, Leadership
Education
Harvard Law School 1991 — 1994
JD
University of Notre Dame 1987 — 1991
BA
Rockhurst High School 1983 — 1987
Mayer Brown LLP February 2009 - Present
Thacher Proffitt & Wood LLP (In Dissolution) March 2007 - January 2009
Patterson Belknap Webb & Tyler LLP October 2004 - October 2006
Brodeur Partners August 2000 - May 2001
Pegasystems Inc. July 1998 - July 2000
Sun Life of Canada April 1996 - June 1998
Skills
Email Marketing, Marketing Communications, CRM, Marketing, Public Relations, Event Management, Press Releases, Event Planning, Social Media, Newsletters, Business Development, Legal Marketing, Writing, Corporate Communications, Management, CRM software, Green Marketing, Microsoft Word, Training, Online Marketing, Marketing Strategy, Social Networking, Media Relations, HTML, Word, CMS, Nonprofits, Internal Communications, Digital Marketing, Integrated Marketing, Dreamweaver, Event Marketing, B2B, Copywriting, Editing, Market Research
Education
Emerson College 1994 — 1995
MA
The London School of Economics and Political Science (LSE) 1993 — 1994
Postgraduate Diploma
University of Massachusetts, Amherst 1986 — 1990
B.A.
Université Denis Diderot (Paris VII) 1988 — 1989
Junior Year Abroad
Regatta Solutions Group January 2015 - Present
KPMG US October 2014 - January 2015
Qubera Solutions June 2014 - September 2014
Computer Express, Inc. (CEI) 2010 - May 2014
Oracle America, Inc February 2010 - April 2010
Sun Microsystems 2007 - February 2010
JW Solutions April 2003 - December 2007
Pegasystems, Inc 2000 - 2003
MCI WorldCom 1999 - 2000
Skills
Identity Management, Requirements Gathering, Solution Architecture, Technology Integration, Teamwork, Microsoft SQL Server, Databases, Unix, SOA, IIS, Software Project..., DB2, IT Management, Troubleshooting, Solaris, Web Applications, Apache, Oracle
Education
North Dakota State University 1987 — 1992
Bachelor of Science (B.S.), Computer Science
Consero Global LLC May 2014 - Present
PerkinElmer April 2011 - October 2013
CambridgeSoft November 2007 - April 2011
Pegasystems Inc. September 2000 - November 2007
GSI Group 1998 - 2000
Digital Equipment Corporation 1996 - 1998
Digital Equipment Corporation January 1993 - July 1996
Skills
Start-ups, Acquisition Integration, Mergers, Process Improvement, Enterprise Software, Cross-functional Team..., Strategic Planning, SaaS, Business Strategy, Revenue Recognition, Financial Analysis, Mergers & Acquisitions, Management, Member of AICPA, Treasurers, Finance, Integration, Venture Capital, Change Management, Product Development, Budgets, Manufacturing, Sales Operations, Outsourcing, Product Management, Executive Management, Business Development, Business Process..., Forecasting, Negotiation, Management Consulting, ERP, CRM, P&L Management, Competitive Analysis
Education
Dartmouth College - The Tuck School of Business at Dartmouth
MBA
Purdue University
BSIE, Industrial Engineering
Mount Sinai Medical Center Miami Beach January 2015 - Present
MarketSource February 2002 - January 2015
SWORD GROUP, INC January 2005 - January 2011
PEGASYSTEMS, INC January 1998 - January 2001
Skills
Registered Nurses, BLS, HIPPA, Medical/Surgical, ACLS, Wound Care, Nursing Care, Patient Safety, Medical Terminology, IV, CPR Certified, Epic Systems, Social Media Marketing, Advertising, Management, Customer Service, Event Planning, Leadership, Social Networking, Training, PowerPoint, CRM, Sales, Budgets, Marketing, Microsoft Office, Online Marketing, Fundraising, Retail, Technical Demonstrations, Online Advertising, Time Management, Graphic Design, Computer Hardware, Software Quality..., Consultative Selling, Event Marketing, Consumer Electronics..., Internet, Customer Relations, Vendor Relations, Budgeting, Website Development, Digital Marketing
Education
Miami Dade College 2011 — 2014
Associate's Degree, Registered Nurse
UNIVERSITY OF SOUTH CAROLINA
BA, Political Science, Communications
Accenture February 2015 - Present
tinymachine consulting 2011 - Present
One Heart Healing Arts January 2009 - Present
Knowledge Rules, Inc September 2003 - February 2009
Domania.com September 1999 - September 2002
Pegasystems, Inc. 1993 - 1999
Northeastern University 1989 - 1991
Skills
Pegasystems PRPC, PegaWORKS, Business Process Design, Business Process..., Requirements Analysis, Requirements Gathering, CRM, Enterprise Software, Financial Services..., Business Technology, Healthcare Information..., Software Development, SOA, SDLC, WordPress, HTML, Customer Service, Consulting, Social Media, Wellness, Coaching, Personal Development, Bodywork, Stress Management, Wellness Coaching, Health, Stress, Entrepreneurship, Small Business, Holistic Health, Start-up Environment, J2EE Web Services
Education
Northeastern University 1991 — 1993
MSIS, Information Systems
New Mexico Academy of Healing Arts 2009 — 2010
Dual Certification 1000hr, Somatic Polarity Therapy, Massage Foundation
Coach for Life: Coaching the Human Spirit 2009 — 2009
Trinity College-Hartford 1985 — 1989
BA, Theatre & Dance
Crane & Co. January 2015 - Present
Altria February 2013 - January 2015
Capital One August 2011 - February 2013
Pegasystems Inc August 2007 - July 2011
Coventry Workers Comp Svs (formerly Concentra Integrated Services) September 2005 - August 2007
Deutsche Asset Management October 2003 - September 2005
Skills
Business Intelligence, Data Analysis, Strategy, Data Warehousing, Competitive Analysis, Analytics, Financial Analysis, Management, Business Objects, Business Strategy, Financial Modeling, SQL, Market Research, Financial Reporting, Mergers & Acquisitions, Cross-functional Team..., Databases, ETL, Analysis, Business Analysis, Enterprise Software, Teradata, SDLC, Finance, Data Modeling, Business Process, Master Data Management, Big Data, Business Intelligence..., Microsoft SQL Server, Tableau, Microstrategy, SSIS, SSAS, SAP, Data Science, Data as a Service, CRM, Scrum, Enterprise Decision..., Rules Engines, Database Design, Leadership, Market Analysis, Salesforce.com, Requirements Gathering, Enterprise Architecture, .NET, IT Strategy, Process Improvement
Education
Bentley College McCallum Graduate School of Business 2000 — 2003
MBA, MIS Concentration
Fordham University 1994 — 1998
BA, Medieval Studies
Delivery methodology lead/ functional design lead October 2013 - Present
Accenture March 2013 - Present
Accenture November 2010 - Present
Franchise Tax Board July 2012 - October 2013
RBC Royal Bank July 2011 - July 2012
Mass Mutual July 2010 - July 2011
Knowledge Rules, Inc January 2009 - November 2010
Independent January 2004 - January 2009
Pegasystems, Inc January 1998 - January 2002
Beth Israel Deaconess Medical Center January 1988 - January 1993
Skills
Oracle, Microsoft SQL Server, XML, SQL, SDLC, Pegasystems PRPC, Software Development, Software Project..., Software Design, Agile Methodologies, Business Process Design, Pega PRPC, Data Modeling, Integration, Requirements Gathering, SOA, Agile Project Management, JavaScript, Architecture, HTML, Business Analysis, Database Design, MySQL, Java, Java Enterprise Edition, SharePoint, Solution Architecture, Functional Design, CSS, Data Warehousing, Enterprise Architecture, Business Process..., Requirements Analysis, Management, Scrum, Business Intelligence, Business Process, CRM, Business Process...
Education
Boston University
MS, Management Information Systems
Boston University
Master of Business Administration, MS/MIS and MBA
University of Florida
BA, Economics
salesforce.com June 2014 - Present
KANA Software April 2013 - May 2014
Pegasystems Inc. May 2007 - January 2013
Original Software September 2006 - May 2007
SunGard Availability Services August 2004 - September 2006
SunGard Data Systems October 2000 - August 2004
Cardinal Health April 1999 - October 2000
Wolters Kluwer Health; Medispan 1988 - 2000
Skills
Financial Services, Selling Skills, Risk Management, Healthcare, Data Management, Software Quality..., Enterprise Software, Solution Selling, SaaS, Cloud Computing, Professional Services, Account Management, Lead Generation, Managed Services, New Business Development, Enterprise Architecture, Business Intelligence, CRM, Strategy, Business Analysis, Pre-sales, Analytics, Management, Leadership, Selling, Sales, Sales Operations, Sales Management, Business Planning, Strategic Partnerships, Call Centers, Training, Sales Process, Partner Management, Salesforce.com, Consulting, Cross-functional Team...
Education
Indiana Wesleyan University 1994 — 1997
BSBA
California State University-Chico 1976 — 1979
DiCicco, Gulman & Company December 2014 - Present
EY August 2013 - December 2014
Newburg & Co., LLP September 2011 - August 2013
Pegasystems Inc. May 2010 - September 2011
The Bollard Group June 2007 - May 2010
Skills
Corporate Tax, Tax, Accounting, State Tax, Estate & Gift Taxation, Sales & Use Tax, Personal Finance, Tax-planning, Auditing, Small Business Tax, Pass-through Entities, Notices
Education
Northeastern University 2010 — 2012
M.S., Taxation
Fordham University 2003 — 2007
B.S., Accounting
Boston University 2012 — 2014
Certificate, Financial Planning
Goodwin Procter LLP September 2014 - Present
Goodwin Procter LLP October 2011 - January 2014
Pegasystems January 2011 - October 2011
Pegasystems Inc November 2006 - January 2011
Webgen, Inc August 2006 - November 2006
Donovan Hatem LLP May 2005 - May 2006
American Tower Corporation August 2003 - May 2005
Manchester Athletic Club May 2001 - October 2003
Phoenix Media/Communications Group May 2002 - August 2002
Cape Ann Savings Bank June 1999 - August 2000
Skills
HRIS, Benefits Administration, Employee Relations, Employee Benefits, Human Resources, Performance Management, Recruiting, Talent Management, Onboarding, College Recruiting, Applicant Tracking..., Employment Law, Ceridian, Microsoft Excel, Succession Planning, Workforce Planning, New Hire Orientations, Employee Training, Interviews
Education
Nichols College 1999 — 2003
BSBA, Human Resources, Marketing
Pegasystems Inc. December 2009 - Present
Skills
Integration, Security, Enterprise Software, Agile, Software Development, Agile Methodologies, Java, Cloud Computing, Information Security, Product Management, Enterprise Architecture, Threat & Vulnerability..., Pegasystems PRPC, Linux, Business Applications, Scrum, SOA, SaaS, Solution Architecture, Software Project...
Education
Northeastern University 2006 — 2008
M.S., Information Assurance
Worcester Polytechnic Institute 1989 — 1992
B.S., Computer Science
ABPMP - Association of BPM Professionals International January 2015 - Present
ABPMP - Association of BPM Professionals International September 2014 - Present
Ernst & Young October 2011 - Present
Southern New Hampshire University October 2014 - October 2014
ABPMP - Association of BPM Professionals International July 2014 - July 2014
ABPMP - Association of BPM Professionals International 2010 - 2013
Capco February 2010 - October 2011
PricewaterhouseCoopers June 2009 - February 2010
BearingPoint, Inc. March 2006 - June 2009
Pegasystems, Inc. November 1997 - March 2006
Skills
Telephony, Business Process, Process Engineering, Business Management, Banking, Business Transformation, Business Process..., PMO, Business Process Design, Business Case, IT Strategy, Governance, IT Governance, Management Consulting, Project Portfolio..., Enterprise Architecture, Program Management, Outsourcing, Project Implementation, Business Analysis, Information Management, Financial Management, Process Improvement, Business Intelligence, SDLC, Change Management, Vendor Management, IT Management, Customer Experience, Solution Architecture, Integration, Application Architecture, Financial Analysis, Financial Services, Consulting, PMP, Management, Business Process..., Managerial Finance
Education
Yale University - Yale School of Management 2008 — 2009
Executive Program on Leadership
State University of New York College at Buffalo 1993 — 1994
BS, Computer Science (credits)
Canisius College 1989 — 1993
BS, Accounting
Northeastern University: Online Experiential Learning February 2013 - April 2015
Southern New Hampshire University July 2011 - January 2013
Southern New Hampshire University July 2010 - July 2011
Pegasystems Inc May 2000 - July 2002
College of Health Care Sciences and Education Technology, Faridabad, India May 1992 - April 1996
Institute of Public Health and Hygiene, Delhi, India May 1991 - May 1992
Skills
E-learning..., Instructional Design, Market Research, Curriculum Design, Curriculum Assessment, Curriculum Mapping, Train the Trainer, Project Planning, Project Management, Cultural Analysis, Educational Workshops, Technical Writing, Technical Presentations, Needs Analysis, Training, Curriculum Development, Teaching, Workshops, Knowledge Management, Employee Training, Technology Needs..., Staff Development, E-Learning, Public Speaking, Instructional Technology, Program Management, Higher Education, Distance Learning, Adult Education, Leadership
Education
Capella University 2005 — 2010
Ph.D., Instructional Design for Online Learning
Lesley University 1998 — 2001
Masters, Education (Curriculum and Instruction Program)
Maharshi Dayanand University 1993 — 1995
Masters in Education & Masters in English Literature, Education and Literature
Delhi University 1988 — 1991
Bachelors in Arts, Liberal Arts
EDUCAUSE NERCOMP
Manager's Series, Workshops
North Eeastern University
Training Course, Technical Writing Intensive
Langevin Learning Services
Training Workshops, Instructional Techniques & Training 101
Pegasystems Inc.
Training Workshop, Workflow Automation
Institute of Public Health & Hygiene, India
Diploma/Certificate, Early Childhood Education and Teaching
Computer Junction, India
Diploma/Certificate, Computer Applications
National General Insurance September 2014 - Present
Tower Group Companies June 2011 - Present
Employee Development & Training June 2010 - May 2011
ONEBEACON INSURANCE COMPANY 2004 - 2010
NESE and TeamWork, GMBH 1999 - 2004
PEGASYSTEMS, INC 1998 - 1999
AETNA, INC 1997 - 1998
INGENIX (formerly Corporate Health Strategies) 1992 - 1997
ARTHUR ANDERSEN AND COMPANY 1987 - 1992
Skills
Workshop Facilitation, Technical Writing, Public Speaking, Visio, Training, Leadership, Consulting, Customer Service, Technical Training, Outlook, Call Center, Microsoft Excel, PowerPoint, Microsoft Word, Pricing, Fundraising, XP, Newsletters, Oracle, Windows 7, Spanish, Content Management, German, SharePoint, Project Management, Management, Change Management, Organizational..., CRM, Access, Employee Training, Software Documentation, Business Process, Process Improvement, Performance Management
Education
University of Connecticut
Bachelor of Arts, French
University of Connecticut
Bachelor of Science, Mathematics
Miele-Fleury Graphics 1991 - Present
Pegasystems, Inc. 1987 - 1991
Software Research Corporation 1983 - 1987
Skills
Graphic Design, Web Design, Graphics, Advertising, Logo Design, Brochures, Creative Direction, Corporate Identity, Adobe Creative Suite, Direct Mail, Online Advertising, Direct Marketing, Web Development, Marketing, Brand Development, Marketing Communications, Public Relations, Art, Copywriting, Newsletters, Email Marketing, Online Marketing, Trade Shows, Social Media Marketing, Corporate Branding, Website Development, InDesign, WordPress, Art Direction, SEO, Layout, Posters, Catalogs, Banners, Magazines, Publishing, Adobe Acrobat, Dreamweaver
Education
University of Missouri-Columbia 1979 — 1981
M.A., Art History & Archaeology
Oberlin College 1973 — 1977
B.A., Biology and Art History
athenahealth July 2014 - Present
Pegasystems Inc. July 2012 - July 2014
OIT - University of Massachusetts Amherst August 2009 - May 2012
Pegasystems December 2011 - January 2012
Pegasystems May 2011 - August 2011
First Assembly - Worcester May 2010 - August 2010
Best Buy April 2006 - August 2008
Skills
JavaScript, CSS, Java, Python, HTML, Scrum, AJAX, Linux, jQuery, C, Windows, Software Development, HTML 5, Android, User Interface, Web Applications, PHP, SQL, JSP, Pegasystems PRPC, Web Development, Oracle, Microsoft SQL Server, J2EE Application..., Mac OS X, Android Development, Drupal, Certified Scrum Master..., OS X
Education
University of Massachusetts, Amherst 2008 — 2012
Bachelor of Science (BS), Computer Engineering
Dell Software Inc., formerly Quest Software March 2011 - Present
Waterfalls Over Texas June 2007 - Present
Strategic Staffing Solutions April 2010 - February 2011
Independent Consultant February 2007 - March 2010
The Turner Corporation March 2006 - January 2007
Pegasystems, Inc. May 2003 - December 2005
ePresence 2000 - 2003
TPI Consulting LLP 1995 - 2000
Ben E. Keith Company 1988 - 1994
Skills
Program Management, Project Management, Team Building, Management
Education
Stephen F. Austin State University 1976 — 1980
BSF, Forest Management
NetSuite February 2014 - Present
Delivery Talent, Inc. September 2002 - Present
DayNine Consulting, Inc. February 2013 - February 2014
Avanade May 2012 - November 2012
McGladrey May 2010 - April 2012
Keane November 2009 - September 2010
BzzAgent December 2008 - June 2009
Saba Software August 2007 - December 2007
NaviSite Inc November 2006 - May 2007
Pegasystems Inc. October 2005 - April 2006
Skills
Business Intelligence, Management Consulting, BPO, Risk Advisory, Transaction Advisory, Transaction Processing, Applicant Tracking..., Recruiting, Technical Recruiting, @Risk, Talent Acquisition, Direct Sales, Executive Search, Business Development, Program Management, Talent Management, Internet Recruiting, Business Analysis, Human Resources, Professional Services, Enterprise Software, Account Management, CRM, Management, ERP, Networking, Project Management, Cold Calling, Integration, Leadership, SharePoint, Permanent Placement, PeopleSoft, Personnel Management, Vendor Management, Consulting, Temporary Placement, Salesforce.com, SDLC, Social Networking, Executive Management, HRIS, Start-ups, SaaS, Staffing Services, College Recruiting, Sourcing, Hiring, Screening Resumes, Contract Recruitment
Education
Northeastern University 1991 — 1992
Bachelor of Science, Business Administration, Marketing major
Northeastern University 1989 — 1992
BS, Marketing
Mobilewalla November 2010 - Present
Savannah Bourbon 2011 - 2014
Daily Deal Squad July 2010 - April 2011
WhiteSmileUSA March 2007 - January 2011
Zingo / Folding Motorbike Inc. 2005 - 2010
Chutney Technologies, Inc November 2000 - February 2005
Inktomi Corporation January 1999 - October 2000
Pegasystems, Inc January 1998 - December 1999
Communications Consulting International 1995 - 1998
Allnet/Frontier Communications 1992 - 1995
Skills
Start-ups, Business Development, Negotiation, New Business Development, Strategy, CRM, Enterprise Software, Sales Operations, Sales Process, Entrepreneurship, Selling, Management, Sales Management, Business Strategy, Sales, Business Planning, Mobile Applications, Public Relations, Telecommunications, E-commerce, Strategic Partnerships, Marketing, Leadership, Retail, Executive Management, Online Advertising, Mergers & Acquisitions, Training, Managed Services, Lead Generation, Marketing Strategy, Digital Marketing, Social Media Marketing
Education
The University of Georgia 1988 — 1992
Bachelor's degree, History
Darlington School, Rome, GA 1987 — 1988
American International School, Vienna, Austria 1985 — 1986
Genesys April 2013 - Present
Genesys Telecommunications Lab August 2012 - March 2013
Genesys Telecommunications Lab October 2011 - July 2012
Genesys Telecommunications Lab October 2006 - September 2011
Genesys Telecommunications Lab February 2003 - October 2006
Getronics /DigitalNet Government Solutions February 2002 - January 2003
Pegasystems Inc November 2000 - November 2001
MCI Worldcom Telecommunications February 1998 - November 2000
The Maxim Group, Colorado Springs January 1997 - March 1998
GTE Government Systems February 1988 - January 1997
Skills
CTI, Oracle, Account Management, IVR, SaaS, Enterprise Software, Solution Architecture, Pre-sales, Cloud Computing, Sales Engineering, Integration, Professional Services, Management, SIP, CRM, Managed Services, Unified Communications, IP, Telecommunications, Genesys, Call Centers, Product Management, Requirements Analysis, Customer Experience, Architecture, Contact Centers, Databases, Solaris, Strategy, Software Project..., Channel Partners, Business Analysis, Testing, Routing, Software Development, VoIP, Solution Selling, Go-to-market Strategy, Telephony, Consulting, Project Management
Education
University of New Hampshire 1977 — 1981
BS, Mechanical Engineering
Shawsheen Elementary School October 2013 - June 2014
Webster School January 2014 - May 2014
Boutwell Early Childhood Education Center September 2013 - October 2013
1-800 East West Mortgage June 2006 - August 2007
Designs by Leica September 2001 - June 2006
Sylvan Learning Systems March 2002 - December 2002
Veridiem Inc. April 2000 - May 2001
Pegasystems Inc. March 1995 - April 2000
Skills
Early childhood..., Differentiated..., Phonemic awareness, Classroom management, Student assessment, Lesson planning, Creative problem solving, Hands-on instruction, Special education (with..., Educational leadership, Human Resources, Employee Relations, Employee Benefits, Personnel Management, Technical Communication, Benefits Administration
Education
American International College 2013 — 2015
Master of Education (M.Ed.), Early Childhood Education (with and without moderate disabilities), Preschool through 2nd grade
Bentley University 1991 — 1992
Master of Business Administration (MBA), Marketing/Marketing Management, General, Cum laude
Bentley University 1987 — 1991
Bachelor of Arts (BA), Business/Corporate Communications, Cum Laude
Pegasystems Inc. December 2006 - Present
SunRocket, Inc. July 2006 - December 2006
America Online March 2000 - July 2006
Information Builders, Inc October 1998 - March 2000
Kronos 1996 - 1997
Skills
Software Product..., CRM software, Software Project..., Team Leadership, Strategy, Product Management, CRM, Operational Planning, Professional Services, Business Process, SDLC, Cloud Computing, Management, Requirements Analysis, Integration, IT Strategy, Leadership, Software Development, Enterprise Software, Vendor Management, Business Intelligence, SaaS, Pre-sales, Enterprise Architecture, Agile Project Management, Executive Management, SOA, Agile Methodologies
Education
Bryant College 1989 — 1991
BS - Business Administration
University of Bridgeport 1987 — 1989
PAREXEL International April 2015 - Present
PAREXEL International July 2010 - April 2015
Pegasystems Inc. November 2003 - July 2010
CMGI, Inc. 1999 - 2003
Addison Wesley Longman 1996 - 1999
Houghton Mifflin Company 1994 - 1996
The MITRE Corporation 1991 - 1994
ACT 1984 - 1990
The University of Iowa 1979 - 1984
Skills
Testing, Quality Assurance, Software Quality..., Test Automation, SDLC, Test Management, Regression Testing, Agile Methodologies, Software Development, Databases, Requirements Analysis, Quality Center, Manual Testing, JIRA, Automation, HP Quality Center, SAFe, Root Cause Analysis, Innovation, Mobility Strategy, Statistics
Education
University of Iowa 1988 — 1990
B.S., Computer Science
University of Iowa 1979 — 1984
Ph.D. (ABD), Religion, History, Philosophy
Southern Methodist University 1973 — 1977
M. Th. cum laude, Theology
University of Houston 1969 — 1973
B.A., Philosophy
Boston Harbor Angels September 2012 - Present
The Nonprofit Net February 2003 - December 2006
CTech Consulting November 2005 - November 2006
Advanced Interactive Services June 2002 - January 2003
Essential Coaching April 1999 - June 2002
Pegasystems Inc. January 1996 - April 1999
VieAbility, Inc. January 1983 - January 1996
Easel Corp. January 1981 - January 1983
Skills
Business Consulting, Management Consulting, Project Management, Angel Investing, Photoshop, Lightroom, Corel Painter
Education
University of Michigan 1971 — 1972
MA did not finish, Music
University of Michigan 1967 — 1971
BA, Computer Science
RSA The Security Division of EMC April 2010 - Present
Mobile Messenger November 2009 - February 2010
VeriSign Inc. September 2006 - February 2010
Pegasystems Inc June 2003 - September 2006
Genuity Inc January 2000 - March 2003
Archibus Inc. June 1997 - January 2000
The First National Bank of Boston February 1993 - May 1997
Looney & Grossman LLP September 1991 - January 1993
Skills
Venture Capital, Employment Law, Telecommunications, Corporate Law, Intellectual Property, SaaS, Business Strategy, Contract Management, Product Management, Privacy Law, Software Licensing, Vendor Management, Negotiation, Start-ups, IT law, Joint Ventures, Strategic Partnerships, Enterprise Software, Strategic Alliances, Copyright Law, Contract Negotiation, Due Diligence, Corporate Finance, Licensing, Mergers, Leadership, Professional Services, Litigation Support, Business Development, Patents, Strategic Planning, Mobile Devices, Data Privacy, Risk Management, Trademarks, Cloud Computing, Contract Law, Corporate Governance
Education
Boston University School of Law 1989 — 1991
LLM, Law
Suffolk University Law School
JD, Law
The Honourable Society of the Inner Temple
Barrister
Council of Legal Education, London
Cardiff University / Prifysgol Caerdydd 1982 — 1985
LLB (Hons), Law
CJC
BMC Software April 2015 - August 2015
BMC Software April 2008 - April 2015
BladeLogic April 2007 - April 2008
Pegasystems Inc. April 2004 - March 2007
Oracle Corporation 1995 - 2004
Electronic Data Systems 1990 - 1995
Skills
Enterprise Software, Enterprise Architecture, SaaS, Professional Services, Cloud Computing, Leadership, CRM, Pre-sales, Oracle, ERP, Integration, Solution Architecture, IT Strategy, Software Project..., Business Intelligence, Customer Satisfaction, Challenging Assumptions, Difficult Situations, Customer Retention, Customer Service, Customer Service..., Professional..., Collaborative Problem...
Education
University of Massachusetts, Amherst 1986 — 1990
BS, Computer Science
Harvard Medical School October 2013 - Present
Nokia 2011 - 2013
Pegasystems Inc. 2009 - 2010
CellExchange 2006 - 2009
Verizon 2003 - 2005
Allaire Corp. / Macromedia 1999 - 2002
New Vision Systems 1997 - 1999
cachelink corp / mangosoft 1996 - 1997
GTE Labs 1993 - 1996
Ontos Inc. 1990 - 1993
Skills
Java Enterprise Edition, Ant, Agile Methodologies, Web Applications, Hibernate, JSP, SQL, Web Services, Scrum, Struts, JBoss Application Server, Tomcat, Java, JavaScript, SOA, Servlets, Perl, CVS, Object Oriented Design, Spring, JSF, HTML, AJAX, Eclipse, XML, HTML 5, Software Development, CSS, EJB, Linux, JSON, JUnit, Architecture, Distributed Systems, Design Patterns, REST, Maven, JDBC, UML, jQuery, Software Engineering, Programming, Subversion, Software Design, SOAP, MySQL, Agile Project Management, Unix, Weblogic, C++
Education
Brown University
Honors B.A., Philosophy / Math
Northeastern University
M.Sc., Computer Science
University of Massachusetts, Amherst
Ph.D., Philosophy
Imprivata September 2013 - Present
Brightcove November 2009 - September 2013
Envox Worldwide October 2005 - October 2008
Pegasystems, Inc. August 2003 - October 2005
Epiphany December 2000 - August 2003
Edify / S1 Corp March 1994 - December 2000
ROLM 1986 - 1994
Skills
Customer Service..., SaaS, World Class Customer..., Customer Support, Customer Service..., Cloud Computing, Windows, HTML, Project Management, CRM, Management, Enterprise Software, Cross-functional Team..., Professional Services, Start-ups, Sales, Strategic Partnerships, Integration, Training, Salesforce.com, Telecommunications, VoIP, Mobile Devices, Team Leadership, Customer Satisfaction, Product Development, Business Strategy, Go-to-market Strategy, Solution Selling, Leadership
Education
University of Scranton 1982 — 1986
BS
EMC September 2008 - Present
Ecora Software October 2006 - September 2008
Guardian Protection Services October 2005 - October 2006
Knova Software Inc. June 2005 - October 2005
SPSS Inc. December 1999 - January 2005
NetGenesis Corp. 1999 - 2002
FactPoint December 1998 - November 1999
Pegasystems, Inc. March 1998 - December 1998
Applix Inc. June 1996 - February 1998
Skills
Project Management, Program Management, Training, Recruiting, Management, Product Management, CRM, Databases, Analysis, Instructional Design, E-Learning, Team Building, Business Analysis, Process Improvement, Salesforce.com, Human Resources, Enterprise Software, Leadership, Strategy
Education
Community College of the Air Force
AAS, Information Technology
Strayer University-Maryland 1992 — 1993
BS, Business Administration
West Allegheny High School 1980 — 1983
Caribe Broadcasting Network/Island 92 Radio December 2007 - Present
THE RIDGEVIEW GROUP July 2007 - Present
Pegasystems Inc July 2004 - July 2007
Pegasytems Inc May 1996 - June 2004
John J. Brennan Construction Co., Inc. August 1999 - July 2000
Fleet Bank/Shawmut Bank/Connecticut National Bank June 1989 - April 1996
URI Student Senate 1987 - 1989
Skills
Broadcast, Business Management, Management Consulting, Change Management, Business Process, Professional Services, Management, Enterprise Software, Budgets, Strategy, Public Relations, Process Improvement, Leadership, CRM, Banking, Entrepreneurship, Start-ups, Business Process..., Cloud Computing
Education
University of New Haven 1994 — 1996
MBA
University of Rhode Island 1985 — 1989
BA
Fairfield College Preparatory School 1981 — 1985
Diploma
Pegasystems July 2012 - Present
Pegasystems Inc. January 2009 - June 2012
EMC Corporation October 1997 - December 2008
EMC Corporation December 2003 - August 2004
EMC Corporation April 1999 - December 2003
Tactician Corporation May 1994 - October 1997
Digital Equipment Corporation June 1986 - May 1994
Skills
Strategic Alliances, Financial Services, Telecommunications, Healthcare, Manufacturing, Public Sector, Lifesciences, Enterprise Software, SaaS, Cloud Computing, Demand Generation, Solution Selling, Product Management, Lead Generation, Sales Enablement, Marketing Strategy, Messaging, Product Marketing, Go-to-market Strategy, Cross-functional Team..., Multi-channel Marketing, Channel Partners, Business Development, Strategy, CRM, Program Management, Integrated Marketing, Direct Marketing, Management
Education
Boston College - Wallace E. Carroll Graduate School of Management
MBA, Marketing
Bates College
Bachelor of Science, Geology, Economics
Advanced Software Applications September 2014 - Present
Pegasystems Inc. April 2010 - August 2014
Chordiant Software August 2004 - April 2010
IBM Rational Software 2001 - 2004
MarketVision/ClientLogic Corporation 1993 - 2001
Garrison•Lontine Advertising 1990 - 1993
Wilson, Beaty & Associates, Inc. 1987 - 1990
Citicorp Retail Services, Inc. 1983 - 1987
Skills
Marketing Analytics, Database marketing and..., Next best offer..., Outbound and inbound..., Customer acquisition..., Multi-channel marketing..., Opportunity management, Financial services and..., SaaS, Professional Services, Solution Selling, Cloud Computing, Enterprise Software, CRM, Integration, Sales Enablement, Management, Analytics, Business Analysis, Strategy, Business Intelligence, Enterprise Architecture, Solution Architecture, Pre-sales, Business Process Design
Education
University of Arizona 1980 — 1982
MBA
Western Illinois University
BS, Marketing
Ziopharm Oncology February 2009 - Present
Helicos BioSciences Corporation February 2007 - October 2008
Pegasystems Inc.. September 2005 - February 2007
Patni Computer Systems, Inc. April 2001 - September 2005
efavorites, inc. April 2000 - April 2001
Viisage Technology, Inc. 1999 - 2000
Summa Four January 1998 - October 1999
Skills
Forecasting, Internal Audit, Lifesciences, Manufacturing, Auditing, Pharmaceutical Industry, Sarbanes-Oxley, Tax, Biotechnology, Finance, Budgets, Mergers, Business Strategy, Investor Relations, Strategic Financial..., IPO, Cost Accounting, Analysis, Cross-functional Team..., Sarbanes-Oxley Act
Education
Bentley University 1990 — 1992
MST, Taxation
Bentley University 1978 — 1980
MSA, Accounting
Plymouth State University 1973 — 1977
BSBA, Business Management & Accounting
The Pedowitz Group July 2015 - Present
Black Duck Software May 2014 - July 2015
Litle & Co. July 2013 - May 2014
Iron Mountain December 2011 - June 2013
Kronos September 2010 - December 2011
Pegasystems Inc. September 2007 - August 2010
Aclara Software, Inc. - ESCO Technologies Companies (formerly Nexus Energy Software) April 2006 - June 2007
HC Pro June 2005 - April 2006
Networked Information Systems (NIS) July 2004 - March 2005
Kluwer Academic Publishers July 2002 - July 2004
Skills
Analytics, Vendor Relations, Email Marketing, Lead Generation, Web Analytics, Eloqua, Marketing Automation, Lead Acceleration, CRM, Marketing, Integrated Marketing, SEM, Demand Generation, PPC, Salesforce.com, Online Marketing, Strategy, Database Marketing, B2B, Marketing Communications, Web Marketing, B2B Marketing, Lead Management, Multi-channel Marketing, Marketing Operations
Education
Bridgewater State University 1995 — 1999
BA, English
Hewlett Packard March 2001 - Present
EDS March 2001 - December 2005
Pegasystems, Inc July 1998 - January 2001
Chase Bank (BankOne) June 1992 - July 1998
Skills
Process Scheduler, MS Project, Analysis, Banking, Software Development, Budgets, Process Improvement, Management, Program Management, Software Documentation, Project Planning, Risk Management, IT Strategy, IT Management, Cross-functional Team..., SDLC, Software Project..., Project Management, ITIL, Visio, Change Management, PMP, Business Intelligence, Resource Management, Integration, Outsourcing, PMO, Management Consulting, Testing, Requirements Analysis, Operations Management, Project Portfolio..., Business Analysis, Team Leadership, Vendor Management, Business Process, Business Process..., Requirements Gathering, Microsoft Project
Education
Saint Xavier University 1992 — 1995
MBA, Finance
Virginia Katzman Enterprises September 2002 - Present
Lockheed Martin March 2007 - December 2007
Northrop Grumman December 2005 - March 2007
BOWHEAD SUPPORT SERVICES July 2003 - December 2005
KEANE June 2001 - April 2002
DIGITAL FOCUS June 2000 - April 2001
ONESOFT CORPORATION December 1999 - June 2000
PEGASYSTEMS INC September 1997 - December 1999
Skills
Analysis, Business Analysis, Business Process, Program Management, Requirements Analysis, Security, Strategy, Consulting, Integration, Leadership, Management, Project Management, Project Planning, SDLC
Education
Northeastern University 1992 — 1997
Sharon High School 1989 — 1995
GSI Health December 2014 - Present
Bank of America January 2008 - December 2014
Kronos February 2005 - February 2008
Pegasystems, Inc March 2002 - February 2005
Wheelhouse, Inc February 2000 - May 2001
Xchange 1998 - 2000
Talbots 1994 - 1998
Skills
Linux, Oracle, XML, Databases, Unix, Integration, Security, Apache, SaaS, Java, Solaris, Agile Methodologies, Tomcat, WebSphere, SQL, Enterprise Software, Web Applications, SDLC, Cloud Computing, Software Development, Business Analysis, JBoss Application Server, Requirements Analysis, Software Project..., IBM AIX
Education
Northeastern University 1989 — 1991
PhD (ABD-All But Dissertation), Mathematics - Hamiltonian Dynamical Systems, Predator-Prey Models
Northeastern University 1987 — 1989
M.S., Mathematics
Bridgewater State College 1984 — 1987
B.S., Mathematics
Pegasystems 2012 - Present
Pegasystems Inc. April 2006 - Present
Aberdeen Group May 2004 - April 2006
Benchmarking Partners February 2000 - May 2004
Image Engineering December 1996 - July 1999
School of the Museum of Fine Arts, Boston September 1994 - May 1996
The Computer Museum March 1992 - September 1994
Skills
Drupal, PHP, CSS, JavaScript, jQuery, SQL, Scrum, Web Development, New Media, User Interface, Dreamweaver, E-commerce, ActionScript, Flash, Lead Generation, Webmaster Services, Marketing Automation, User Interface Design, HTML, Show Control, User Experience, CMS, Graphic Design, Special Effects, Web Design, Web Applications, Information Architecture, Web Analytics
Education
Massachusetts College of Art 1988 — 1993
Studio Art & Electrionics
The Cavan Group December 2013 - Present
Astra Tech Inc. / Dentsply September 2011 - December 2013
Axeda Corporation March 2010 - September 2011
Vitech Systems Group 2009 - March 2010
Pegasystems Inc October 2007 - July 2009
BearingPoint January 2000 - October 2007
BearingPoint Consulting (formerly KPMG Consulting) 2005 - 2007
KPMG Consulting November 1998 - January 2000
MRO 1996 - 1998
Boston University 1987 - 1993
Skills
Access, Cognos, Cross-functional Team..., MS Project, Salesforce.com, SQL, Business Analysis, Business Intelligence, Business Process, Business Process..., CRM, Integration, Management, Program Management, Requirements Analysis, SaaS, Scrum, Software Development, Software Documentation, Solution Architecture, Testing, SDLC, Microsoft Project, Project Management, Consulting, IT Strategy, Software Project..., Professional Services
Education
Boston University 1987 — 2003
Bachelor of Science (BS), Systems Engineering
Boston University 1985 — 1994
BS, Engineering
Boston University 1985 — 1993
Bachelor of Science (BS), Systems Engineering
Akamai Technologies April 2014 - Present
GSN June 2012 - April 2014
GSN Digital April 2012 - June 2012
CIDC March 2011 - June 2012
Follett Software Company/FDR August 2007 - March 2011
CVS Pharmacy November 2006 - August 2007
Picis, Inc January 2005 - October 2006
PEGASYSTEMS, Inc May 2000 - February 2005
PEGASYSTEMS, Inc October 1998 - May 2000
Tufts University January 1988 - January 1993
Skills
Software Quality..., Business Analyst, Project Management, Very organized, Detail oriented, Critical thinking, Team Leadership, Mentoring, Test Automation, Test Planning, Agile Methodologies, Quality Assurance, Critical Thinking, Test Management, Testing, Quality Center, Scrum, Healthcare, Flex, Software Development, User Acceptance Testing, Requirements Analysis, Unix, Integration, Manual Testing, SQL, Regression Testing, QTP, Bugzilla, SDLC, Test Cases, JIRA
Education
Brandeis University 1999 — 2013
Master's Degree, Software Engineering
Tufts UniversityMechanical Engineering
Master's Degree, Mechanical Engineering
University of Warsaw 1981 — 1988
M.Sc, Mathematics
Bryant University
Business Analyst Certificate Program
Rapid Software Testing Seminar, Satisfice, Inc.
http://www.satisfice.com
Software Testing in the Real World, Software Development Technologies
http://www.sdtcorp.com
Test Design Processes, Methodologies and Techniques, International Institute of Software Testing
http://www.testinginstitute.com
Contract thru- Winter Wyman February 2014 - Present
Pegasystems, Inc. December 1997 - February 2013
Pegasystems, Inc December 1997 - February 2013
Checker Taxi January 1991 - September 1997
Alamo Rental Cars January 1990 - January 1991
Gordon and Luster January 1984 - January 1989
Skills
Accounts Payable, SAP, Microsoft Excel, Solomon, Invoicing, Data Entry, Auditing, Management, Microsoft Dynamics SL, Training
Education
Bunker Hill Community College
East Boston High School
Oracle Corporation November 2012 - Present
Oracle Corporation October 2010 - November 2012
Phase Forward November 2007 - October 2010
OpenPages 2004 - 2007
Pegasystems, Inc. 2000 - 2004
Skills
Enterprise Software, Professional Services, Cloud Computing, Solution Selling, Business Intelligence, Cloud Services, CRM, Salesforce.com, SaaS
Education
Northeastern University 2004 — 2004
Paralegal Certificate, Legal Studies
University of New Hampshire 1992 — 1997
CVS Caremark Corporation December 2012 - Present
Hachette Book Group October 2011 - August 2012
Aspen Technology, Inc. August 2000 - July 2011
Pegasystems, Inc. March 1997 - July 2000
Atlantic Bank of Boston May 1993 - February 1997
American Finance Group 1988 - 1993
Skills
Disaster Recovery, Integration, Oracle
Education
DeVry University 2009 — 2013
In Progress, Inforation Technology
Medallia August 2015 - Present
Fuqua School of Business July 2013 - May 2015
McKinsey & Company May 2014 - August 2014
Microsoft April 2011 - July 2013
Microsoft September 2008 - March 2011
Pegasystems Inc. July 2008 - August 2008
Pegasystems July 2007 - July 2008
Pegasystems June 2005 - July 2007
The Home Depot June 2004 - August 2004
Skills
Agile Methodologies, Enterprise Architecture, Software Development, SOA, Enterprise Software, Software Project..., Cloud Computing, Scrum, SaaS, Distributed Systems, Software Engineering, Software Design, SDLC, Java, Requirements Analysis, Business Process Design, Web Services, Agile Project Management, Program Management, Solution Architecture, SQL, Integration
Education
Duke University - The Fuqua School of Business 2013 — 2015
Master of Business Administration (MBA)
Duke University 2001 — 2005
Bachelor of Science in Engineering (BSE), Electrical and Computer Engineering / Computer Science
Affiliated High School of South China Normal Unversity 1998 — 2001
Tyson Foods July 2014 - Present
Hillshire Brands June 2012 - June 2014
Sara Lee Corporation July 2008 - July 2012
Sara Lee October 2006 - June 2008
Pegasystems Inc. August 1997 - October 2004
Skills
Cross-functional Team..., SAP, Process Improvement, CRM, Analysis, Budgets, Product Development, Process Engineering, Software Documentation, Forecasting, PMP, ERP, Business Process, Business Analysis, Business Process..., Management
Education
Indiana University South Bend 1994 — 1996
MBA
University of Michigan-Dearborn 1988 — 1992
BSA, Accounting
Circles July 2007 - June 2010
Pegasystems Inc. October 2004 - July 2007
Education
School of the Museum of Fine Arts 1994 — 2000
Patch American High School 1993 — 1994
Bedford High School 1991 — 1993
Hahn American High School 1983 — 1991
Blue Slate Solutions 2005 - Present
Pegasystems, Inc. 1998 - 2005
IBM 1996 - 1998
Education
University of Florida 1989 — 1993
Bachelor of Arts (B.A.), Communications
IBM November 2014 - Present
The MathWorks June 2013 - November 2014
Kenexa an IBM Company September 2010 - June 2013
Kenexa May 2010 - September 2010
Non Disclosed November 2009 - May 2010
Monster September 2008 - November 2009
Monster October 2007 - September 2008
Thrive Networks 2004 - 2007
WR Grace September 2003 - September 2005
Pegasystems, Inc. 2000 - 2002
Skills
Re-building\Building..., Operations Management, Cisco, Troubleshooting, Data Center, Storage, Servers, Hardware, Cisco Technologies, Windows Server, SaaS, Technical Support, System Deployment, System Administration, NetApp, Linux, Networking, System Monitoring, Disaster Recovery, EMC Storage, IIS, VPN, Virtualization, VMware, Windows, DNS, Engineering, Infrastructure, Management
Education
University of Massachusetts Boston
MIS/PolySci
Costco Wholesale May 2012 - Present
CNW Designs 1985 - Present
Macy's 2011 - 2012
CNW Marketing June 2009 - April 2011
Nashua Symphony Chorus 2008 - 2011
Belmont Instrument Corp July 2008 - June 2009
Pegasystems, Inc March 2008 - June 2008
Datapaq, Inc. 2004 - 2007
Epilepsy Foundation of Greater Rochester 2003 - 2004
C. J. Winter Machine Technologies, Inc January 2000 - January 2003
Skills
Lead Generation, Copywriting, Trade Shows, Strategic Planning, Program Management, Project Management, SEO, Marketing Communications, Product Development, B2B, Business Development, Social Media, Marketing Strategy, Marketing, Start-ups, Email Marketing, Sales, CRM, Advertising, Analytics, Public Relations, Event Planning
Education
Ithaca College 1968 — 1972
BA
People's United Bank May 2014 - Present
ATMI March 2010 - May 2014
Unica September 2007 - January 2010
Pegasystems Inc October 2005 - September 2007
Skills
Compensation & Benefit, HRIS, Executive Pay, Equity Plans, Incentive Programs, Deferred Compensation, Salary Structures, Human Resources, Employee Benefits, Performance Management, Expatriate Management, Bank Owned Life..., Split Dollar Plan SDP, Relocation, Supplemental Life..., Expatriate Tax, HRIS Database Management, U.S. Immigration, Benefits Administration, ESPP
Education
University of Massachusetts, Amherst
Bachelor's degree, Psychology
World at Work
Certified Compensation Professional (CCP)
Pegasystems January 2014 - Present
Pegasystems November 2011 - January 2014
Pegasystems April 2008 - May 2012
Pegasystems Inc. June 2007 - April 2008
Pegasystems Inc September 2006 - June 2007
Pegasystems Inc June 2002 - September 2006
Skills
Pega PRPC, SOA, Java Enterprise Edition, Enterprise Architecture, Pegasystems PRPC, Business Process Design, Professional Services, XML, EAI, Websphere, Product Management, Solution Architecture, Pre-sales, Business Process..., SaaS, Java, Enterprise Software, Management, IT Strategy, Scrum, Integration, Architecture, WebSphere
Education
Columbia University in the City of New York 1998 — 2002
Bachelor of Science, Computer Science
Pegasystems, Inc August 2008 - Present
Liberty Mutual June 2007 - August 2008
Delphi Technology, Inc 2004 - 2007
Skills
Requirements Gathering, Requirements Analysis, Business Analysis, Agile Methodologies, Software Project..., Business Process, Business Intelligence, Visio, User Acceptance Testing, Systems Analysis, Business Process..., Integration, Process Improvement, Business Requirements
Education
University of Massachusetts, Amherst 1982 — 1986
Bachelor's degree, Management
Symcor Inc July 2007 - Present
CIBC INTRIA September 2002 - May 2007
Pegasystems Inc February 1998 - July 2002
Skills
SDLC, Business Analysis, Program Management, Business Process..., Requirements Gathering, Vendor Management, PMP, Business Requirements, Requirements Analysis, Business Process..., Risk Management, Software Project..., Business Process Design, Project Delivery, Project Management, PMO, Project Portfolio..., Leadership, Process Improvement
Education
Università Commerciale 'Luigi Bocconi' 1993 — 1993
HBA, International Business
Ivey Business School at Western University 1989 — 1993
OLP
Retired Software Architect April 2014 - Present
PegaSystems Inc. June 2006 - April 2014
uBid.com 2003 - 2006
uBid.com 2003 - 2006
CMGI 2000 - 2003
Addison Wesley Longman 1987 - 1999
Pearson Education 1987 - 1999
Skills
Agile Methodologies, Scrum, Enterprise Architecture, Java Enterprise Edition, SOA, SOAP, Web Services
Education
Tufts University
Capital Transportation Logistics August 2013 - Present
Capital Transportation Logistics, Inc. August 2011 - August 2013
Binary Tree May 2008 - September 2010
Worldwide Computer Solutions January 2004 - May 2008
Pegasystems Inc November 2001 - January 2005
Synaptic Communications Inc August 2000 - August 2001
Brodeur Worldwide November 1997 - August 2000
NYNEX Telesector Resource Group (now Verizon) June 1995 - October 1997
NYNEX Telesector Resource Group (now Verizon) November 1988 - June 1995
Skills
CompTIA A+ Certification, Comptia Security+, CIW Web Design, Comptia Project+, CompTIA Network+, Microsoft SQL Server, Software Development
Education
Northern Essex Community College
AS, Computer Maintenance Technology
Western Governors University
BS, Information Technology emphasis on Security
American Renal Associates May 2011 - Present
PEGASYSTEMS INC. January 2007 - May 2011
Boston Communications Group, Inc. January 2005 - January 2007
Narad Networks, Inc. June 2001 - January 2005
3Plex.com July 2000 - June 2001
Deloitte & Touche December 1998 - July 2000
Gately & Associates December 1996 - December 1998
Fleet Real Estate & Capital March 1995 - December 1996
State Street Bank & Trust July 1994 - March 1995
Skills
SOX, Financial Reporting, Accounting, SEC reporting, GAAP, Internal Controls, Process Improvement, Strategic Planning, Risk Management, Excel
Education
Suffolk University 1994 — 1996
MBA
Plymouth State University 1989 — 1994
BS, Accounting
Bishop Guertin High School 1985 — 1989
High School
STATOIL North America June 2005 - Present
MMS North America August 2001 - June 2005
EARTHWEB, INC June 1999 - June 2001
PEGASYSTEMS, INC August 1998 - April 1999
Automated Business Development July 1996 - August 1998
IKON Office Solutions September 1994 - May 1996
Skills
Human Resources, Benefits Administration, Payroll, Employee Relations, Recruiting, Performance Management, HRIS, Change Management, Training, Talent Management, Temporary Placement, Mergers & Acquisitions, Strategic Planning, Succession Planning, Strategic HR, Leadership, Program Management, Strategy, Workforce Planning, SAP, Management
Education
University of Notre Dame - Mendoza College of Business 1992 — 1994
MBA, Human Resources
BRYANT COLLEGE
Bachelor of Science, Business Administration; Management
New York City Health and Hospitals Corporation April 2014 - Present
Advantage Technical Resourcing April 2011 - April 2014
Shire Pharmaceuticals 2011 - 2011
Pegasystems Inc October 2006 - April 2010
Millennium Pharmaceuticals February 2006 - June 2006
Harvard Clinical Research Institute May 2004 - February 2006
Boston University School of Medicine September 2002 - May 2004
Skills
Negotiation, Contract Management, Management, Contract Negotiation, Sales, Business Development, Recruiting, Human Resources, Program Management, Strategy
Education
Northeastern University School of Law 2000 — 2003
Doctor of Law (JD)
Pegasystems Inc July 2010 - Present
Pegasystems Inc January 2008 - June 2010
Pegasystems Inc January 2005 - December 2007
Pegasystems Inc January 2004 - December 2004
Pearson Education 1999 - 2001
Atex 1980 - 1995
Skills
SDLC, IT Compliance, Project Management, Business Process..., Enterprise Architecture, Software Project..., ITIL, Scrum, Testing, Cross-functional Team..., Business Process Design, Enterprise Software, IT Strategy, Software Documentation, Pega PRPC, SQL, Agile Methodologies, Information Technology, Quality Assurance, SaaS, Data Warehousing, SOA, Business Intelligence, Requirements Analysis, Integration, Business Process, Cloud Computing, Professional Services, Solution Architecture, Management, Software Development, Agile Project Management, Business Analysis, Business Process..., PMP, Governance, Vendor Management, Requirements Gathering, Pre-sales, CRM, Pegasystems PRPC, ERP, IT Management, Databases, PMO
Education
Middlebury College
Bachelor’s Degree, Phi Beta Kappa, summa cum laude
Harvard University
Computer Science, Summer School, Extension School
Project Management Institute 2013 — 2013
PMI Certification course
MIS Training Institute (MISTI) 2010 — 2015
Various courses in IT Audit and Information Security
Pegasystems Inc October 2011 - November 2013
Pegasystems Inc October 2006 - October 2011
Satyam January 2001 - October 2006
Skills
Pega PRPC, Enterprise Architecture, SOA, Pegasystems PRPC, Business Process Design, PRPC, Java Enterprise Edition, Websphere, Solution Architecture, EAI, Business Process..., Weblogic, SOAP, Oracle, Integration, Scrum, Architectures, Technical Architecture, Rules Engines, Design Patterns, Business Process, Agile Methodologies, Application Architecture, SDLC, Software Development, Web Services, ESB, Requirements Analysis, Software Project..., Enterprise Software, JSP, IT Strategy, XML, Requirements Gathering, Software Design, WebSphere Application..., Java, Web Applications, J2EE Application..., AJAX, Databases, SQL, Technical Leadership, System Architecture, JDBC, Business Architecture, Object Oriented Design, Business Rules, BPMN, Systems Analysis
Education
Andhra University 1996 — 1999
MCA, Masters in Computer Applications
Nagarjuna University
Bachelor of Science, Math, Physics
Pegasystems June 2012 - Present
Pegasystems August 2011 - June 2012
Pegasystems Inc October 2009 - July 2011
Pegasystems Inc February 2006 - October 2009
Pegasystems Inc January 2000 - May 2006
GE Capital Card Services January 1996 - January 2000
GE Capital January 1996 - December 1999
GE Capital February 1995 - December 1999
Skills
CRM, Business Process..., Business Process Design, Management, Project Management, Team Leadership, Recruiting, Software Development, Leadership, Agile Methodologies, SDLC, Requirements Gathering, Training, Java Enterprise Edition, Start-ups
Education
Thomas More College 1989 — 1993
Bachelor of Arts and Sciences, Speech and Group Communications
Thomas More College 1989 — 1993
Associates Degree, Theology
Pegasystems, Inc. 2008 - Present
Aspen Technology 2006 - 2008
Education
Northeastern University
Charles Schwab February 2012 - Present
Agora Group Inc. February 2011 - Present
Bank of America February 2011 - August 2011
Wells Fargo Institutional Retirement and Services 2011 - 2011
BCBS of Tennessee April 2010 - May 2010
Pegasystems Inc September 2007 - May 2010
New York Life Long-Term Care July 2009 - September 2009
Kaiser Permanente IT 2008 - 2009
NYS Office of Children and Family Services 2006 - 2007
HSBC, HDPI (India) March 2004 - February 2006
Skills
Agile Project Management, Agile, Scrum, Iterative, Pega PRPC, Agile Methodologies, Requirements Analysis, Software Requirements, Software Documentation, Business Process..., Pegasystems PRPC, Training, Distributed Team..., Teamwork, Best Practices, Mentoring, Business Requirements, Business Process..., Facilitations, Strategy, Business Analysis, Visio, Process Optimization, Business Process..., Business Process Design, Quality Assurance
Education
Bangalore University
MBA
Bangalore University
B.Com
Goldwind USA January 2011 - Present
Motoworks Chicago 2014 - 2015
Goldwind USA July 2010 - January 2011
Continuum August 2009 - August 2010
First Wind Energy September 2006 - August 2009
Pega April 2001 - August 2006
Pegasystems, Inc. April 2001 - August 2006
Cisco Systems 2000 - 2001
Skills
Software Implementation, Software Administration, Transaction Processing, Financial Analysis, Financial Reporting, Corporate Finance, Process Improvement, Project Management, Renewable Energy, SEC filings, Business Strategy, Forecasting, Risk Management, Strategic Planning, Energy, Financial Modeling, General Ledger, Revenue Recognition, Project Finance, Microsoft Excel, Accounts Payable, Account Reconciliation
Education
Bentley University 1996 — 2000
BS, Finance
Pegasystems January 2014 - Present
Pegasystems Inc. December 2009 - Present
Pegasystems October 2006 - February 2010
FileNet March 1998 - October 2006
DST Systems 1987 - 1998
Skills
Enterprise Content..., Business Process..., Pre Sales, Management, Product Demonstration, Pre-sales, Enterprise Software, SaaS, Software Development, Business Process Design, Enterprise Architecture, Selling, Consulting, Solution Selling, Cloud Computing, Professional Services, Solution Architecture, Business Process, Software Industry, Business Alliances, SOA, CRM
Education
Webster University 1988 — 1990
BA, Management
St. Louis Community College 1985 — 1986
AAS, Electronic Engineering
University of Missouri-Rolla 1982 — 1985
BS, Mining Engineering
Foundation for Helping Those Helping Others June 2009 - Present
The Cave Tapas Restaurant July 2008 - June 2009
The Cartel Group November 2007 - July 2008
Kayson's Grille June 2006 - July 2007
B. Matthew's Bakery & Eatery July 2002 - July 2006
Pegasystems Inc. April 1998 - July 2002
US Army May 1984 - January 1999
Education
The University of Texas at Austin 1997 — 1999
B.S., Business
The University of Texas at Austin 1994 — 1996
B.S., ., Information Management, with minor in Computing Science
Pegasystems June 2014 - Present
Pegasystems Inc. December 1998 - Present
Pegasystems Inc June 2007 - May 2014
Pegasystems Inc. April 2003 - May 2007
U.S. Generating Company 1994 - 1998
J. Makowski Associates, Inc. 1991 - 1993
J. Makowski Associates, Inc. 1990 - 1991
Electronic Data Systems September 1987 - 1991
Parts Distributors, Inc 1982 - 1985
Skills
SAP, Management, ERP, Enterprise Software, Finance, Financial Reporting, Business Process, Business Process..., Accounts Receivable, Business Intelligence, Accounts Payable, Accounting, Business Analysis, Project Management, Sarbanes-Oxley Act, Professional Services, Process Improvement, Project Planning, Enterprise Architecture, SAP FICO, Pega PRPC, System Design, Business Process Mapping, Operations Management, Sarbanes-Oxley, Cross-functional Team..., Contract Management, Customer Service, Disaster Recovery, Revenue, Collections, Finance System..., Software Distribution, Billing Process, Natural Gas, Integrity, Passion to Succeed, Genuine, User Acceptance Testing, Integration
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2000 — 2003
MBA, Concentration in Accounting Systems
Bentley University 1983 — 1987
Bachelors, Management
Wyndmere Consulting June 2014 - Present
Pegasystems Inc January 2003 - June 2014
AMS Holding Group January 1999 - September 2001
Digital 1978 - 1998
Skills
SEC filings, Mergers, Revenue Recognition, Due Diligence, Mergers & Acquisitions, Process Improvement, Internal Controls, Sarbanes-Oxley Act, Corporate Governance, Financial Reporting, US GAAP, GAAP, Auditing, Finance, Financial Modeling, Restructuring
Education
D'Amore-McKim School of Business at Northeastern University 1971 — 1974
MBA
Bentley University 1966 — 1970
BS, Accounting
MBTA February 2013 - Present
Currently Seeking New Opportunities August 2010 - January 2013
MBTA 2011 - 2012
Pegasystems, Inc December 2009 - July 2010
Bank of America August 1991 - March 2009
CORESTAFF Services 2009 - 2009
FleetBoston 1999 - 2004
Bank of Boston 1991 - 1999
Skills
Customer Relations, Call Center, Team Management, Performance Appraisal, Hiring, Scheduling, Interviewing, Metrics, Computer Hardware, Supervisory Skills, Customer Satisfaction, Microsoft Office, Problem Solving, Troubleshooting, Coaching, Mentoring, Team Leadership, Recruiting, Call Centers, Customer Service
Education
Boston University 2004 — 2006
Bachelor of Science, Business Management / Business Administration
BAE Systems July 2011 - Present
Pegasystems Inc July 2007 - November 2008
BBN Technologies June 2005 - August 2005
Skills
Perl, Eclipse, Java, C++
Education
Worcester Polytechnic Institute 2003 — 2009
Bachelors of Science, Computer Science
Boston Latin School 1999 — 2003
High School Diploma
Open Source Early-Stage Software Startup May 2012 - Present
Booz Allen Hamilton February 2009 - April 2012
Pegasystems, Inc. February 1998 - May 2006
United States Navy (2010 - Present, as Reservist) June 1993 - May 2001
Skills
Java, DoD, Testing, Program Management, Six Sigma, Technical Writing, Systems Engineering, Military, Strategic Planning, Security Clearance, National Security, Project Management, Information Warfare, System Development, Cyber, Analysis, Navy, Integration, Command, Leadership, Databases, Oracle, Training, Intelligence, Java Enterprise Edition, Top Secret, C++, Defense, C4ISR, Tomcat, Information Assurance, Simulations, Enterprise Architecture, System Architecture, Security, Software Development, Configuration Management, Software Engineering, Requirements Management, Requirements Analysis
Education
Massachusetts Institute of Technology
Bachelor, Mechanical Engineering
Harvard University
Master, Information Technology
Software AG January 2010 - Present
Verizon Inc March 2007 - June 2010
RightNow Technologies Inc September 2005 - March 2007
SBC Inc August 2004 - October 2005
SBC Inc September 2003 - April 2005
Pegasystems Inc October 2002 - February 2004
Skills
CRM, Sales Operations, Sales Process, Strategy, Competitive Analysis, Selling, Business Intelligence, Management, VoIP, Leadership, Sales, Wireless, Business Process, Customer Satisfaction, Forecasting
Education
Prairie View A&M University 1980 — 1986
Bachelors, Computer Science
Streimer Sheet Metal Works, Inc. October 2011 - October 2013
Pegasystems Inc December 2007 - September 2011
Officeteam Administrative Staffing October 2007 - November 2007
Streimer Sheet Metal Works Inc May 2005 - August 2007
Summerplace Assisted Living February 2001 - January 2002
Music Millennium November 1999 - February 2001
Pacific Exchange Stock & Options August 1999 - October 1999
BancBoston Robertson Stevens July 1998 - August 1999
Skills
Customer Service, Microsoft Office, Information Technology, Management, Training, Logistics, Time Management, Quality Assurance, Leadership, Analysis, Purchasing, Business Intelligence, Team Building, Operations Management, Project Planning, Process Improvement, Budgets, Contract Management, Microsoft Excel, Program Management, Team Leadership, Vendor Management, Contract Negotiation, Strategic Planning, Marketing, Problem Solving, Strategy, Cross-functional Team..., Business Development, Account Management, New Business Development, Planning, Shipping, Strategic Partnerships, Project Management, Inventory Management
Education
The Art Institute of Portland 2005 — 2005
Portland Community College 2003 — 2003
New Care Directions 2001 — 2002
CNA
PegaSystems Inc. March 2012 - Present
Skills
Unix, Enterprise Architecture, Network Security
Education
Regional Institute Of Co-Operative Managament