Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Perfect Movement Fitness February 2014 - Present
24 Hour Fitness October 2011 - February 2014
The Other Bar June 2010 - September 2011
Carrabba's Italian Grill September 2009 - February 2011
Investigative Consultants Internationa January 2008 - September 2009
Orlando Police Department June 2007 - June 2008
Progressive Insurance June 2005 - June 2007
Universal Orlando December 2004 - June 2005
NBA City 2001 - 2004
Skills
Private Investigations, Interviews, Customer Service, Sales, Investigation, Loss Prevention, Time Management, PowerPoint, Policy, Enforcement, Research, Criminal Law, Insurance, Police, Selling, Fitness Training, Exercise, Corrective Exercise, Motivation, Interviewing Skills, Conducting Interviews, Supervisory Skills, Security
Education
Florida State University 2001 — 2005
Bachelor of Arts, Criminology
Dr Phillips High School
Valencia College
Mayo Clinic January 2015 - Present
Kasraeian Urology October 2011 - Present
YMCA of Florida's First Coast 2005 - 2010
Gateway Community Services 2008 - 2009
Progressive Insurance 2002 - 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Public Speaking, Patient care, Direct Patient Care, Data Entry, Healthcare, Healthcare Management
Education
Nova Southeastern University 2009 — 2011
Master's degree, Physician Assistant
Florida State University 1998 — 2001
Bachelor's degree, Communication, General
Progressive Insurance May 2012 - Present
Clackamas County Arts Alliance September 2010 - January 2011
The Tallahassee Democrat Newspaper April 2010 - September 2010
Council on Culture & Arts October 2002 - January 2010
Food Glorious Food, Cypress Restaurant, & Max's Opera Café September 1995 - October 2002
FSU Center for Autism January 1993 - January 1995
Northwood Animal Hospital January 1991 - January 1993
Education
Florida State University 1993 — 1998
Bachelor of Science, Communications
Progressive Insurance October 2012 - Present
Progressive Insurance August 2008 - October 2012
Progressive Insurance January 2006 - August 2008
Progressive Insurance June 2004 - January 2006
Education
Florida State University
BS, Economics
THE SIU GROUP January 2012 - Present
State of Florida - Department of Financial Services, Division of Workers Comp July 2007 - January 2014
Nationwide Insurance November 2002 - June 2006
Progressive Insurance February 2001 - November 2002
Florida Department of Health July 1988 - February 2001
Pinkerton's, Inc. August 1982 - July 1988
Skills
Private Investigations, Fraud, Enforcement, Background Checks, Police, Workers Compensation, Investigation, Surveillance, Criminal Justice, Internal Investigations, Criminal Investigations, Evidence, Investigative Research, Insurance, Interrogation, Policy, Firearms, Workplace Violence, Security Operations, Physical Security, Certified Fraud Examiner, Executive Protection, Corporate Security, Skip Tracing, Fraud Detection, Crime Prevention, Protection, Cybercrime, Interviews, Forensic Analysis, Homeland Security, Homicide Investigations, Expert Witness, Asset Protection, Counterintelligence, Law Enforcement..., Emergency Management, Evidence Collection, Patrol, Counter Surveillance, Personal Protection, Subrogation, Criminal Law, Identity Theft, Crime Scene..., Insurance Law, Claim Investigation, Special Investigations, Fire Investigation, Claims Investigations
Education
Florida State University 1979 — 1982
Bachelor of Science (BS), Criminology
Perr&Knight February 2014 - Present
KeyBank August 2013 - February 2014
National Interstate Insurance Company February 2012 - July 2013
Prima Solutions May 2008 - March 2012
Westfield Group/Westfield Insurance May 2006 - May 2008
Westfield Group/Westfield Insurance February 2002 - May 2006
Progressive Insurance November 2000 - February 2002
Progressive Insurance November 1999 - November 2000
Progressive Insurance November 1998 - November 1999
Skills
Insurance, Process Improvement, Management, Business Analysis, Property & Casualty..., Strategic Planning, Program Management, Team Building, Risk Management, Project Management, Customer Service, Team Leadership, Business Intelligence, IT Strategy, Marketing, Data Analysis, Integration, Analysis, Requirements Analysis, Change Management, SDLC, Product Management, Business Process..., Agile Methodologies, Software Project..., Business Process, Requirements Gathering, Vendor Management, Visio, Software Development, SharePoint, Cross-functional Team..., IT Management, Project Portfolio..., Software Documentation
Education
Florida State University 1989 — 1994
Masters
APAC Customer Services January 2013 - Present
GC Services 2011 - 2012
Progressive Insurance 2007 - 2011
McDonald's Corporation December 2004 - October 2008
Skills
Leadership, Management, Customer Satisfaction, Leadership Development, Process Improvement, Operations Management, Call Centers, BPO, Team Building, Teamwork, Hiring, Negotiation, Customer Service, Customer Experience, Training, Performance Management, Insurance, Coaching, Recruiting, Budgets, Employee Relations, Time Management, Vendor Management, Sales, Microsoft Office, Employee Training, Analysis, Team Leadership, Customer Retention, Human Resources, Administration, CRM, Team Management, Outlook, Retail
Education
Florida Metropolitan University 2003 — 2007
Bachelor's degree, Business Administration and Management, General
Progressive Insurance August 2014 - Present
Jovan Roche Enterprises March 2014 - Present
Miami Beach Medical Group September 2011 - July 2014
Burgos Medical Center September 2007 - September 2011
McDonald's Corporation August 2007 - May 2011
Skills
EMR, Team Management, Microsoft Office, Medical Billing, Healthcare, Healthcare Management, Operations Management, Customer Service
Education
Florida International University - College of Business Administration 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration, Finance
Miami Dade College 2011 — 2013
Associate of Arts (A.A.), Business Administration, Management and Operations
Kaplan University 2010 — 2011
Health & Life, Insurance
McDonald's Corp 2009 — 2010
BSM, ASM, EMP
Progressive Insurance February 2014 - Present
Wayman Aviation - American Flight Training 2015 - 2015
Hertz February 2013 - February 2014
Enterprise Rent-A-Car June 2008 - January 2013
Skills
Coaching Staff, Strategic Communications, Operations Management, Personal Development, Motivational Speaking, Microsoft Office, Visual Basic, Multimedia, Budgets, Process Improvement, Business Process, Management, Payroll, Coaching, Account Management, Sales Management, Customer Satisfaction, Team Building, Training, Leadership, Customer Service, Sales, Customer Retention
Education
Florida Memorial College 2000 — 2005
Business Management, Computer Science
National Motor Club May 2015 - Present
Driven Solutions February 2012 - April 2015
AutoReturn April 2010 - February 2012
Road America July 2005 - March 2010
CCC Information Services November 2002 - August 2005
MetLife January 1999 - November 2002
Progressive Insurance July 1994 - January 1999
Skills
Account Management, New Business Development, CRM, Business Development, Management, Leadership, B2B, Insurance, Sales, Sales Management, Sales Process, Solution Selling, Strategic Partnerships, Strategic Planning, Customer Retention, Negotiation, Property & Casualty..., Project Management, Salesforce.com, Claim, Enterprise Software, Team Building, Selling, Automotive, SaaS, Transportation, P&L Management, Team Leadership, Competitive Analysis, Software Industry, Automobile, Logistics Management, Lead Generation, Product Management, Insurance Claims, Software Sales, Consultative Selling, Vendor Relations, Claims
Education
Florida State University - College of Business 1989 — 1993
B.S., Marketing Communications
Motorola March 2015 - Present
Freelance December 2014 - Present
Bank of America April 2012 - December 2014
HIVE Marketplace, LLC April 2011 - June 2013
Bank of America February 2009 - March 2012
Bank of America February 2008 - January 2009
Progressive Insurance August 2007 - December 2007
Rocketdaddy.com June 2005 - July 2006
Skills
Mobile Application..., Management, Scrum, AngularJS, PhoneGap, Test Automation, BDD, Node.js, Product Management, JasmineJS, Amazon Web Services..., MapReduce, Hadoop, MongoDB, Banking, Developer Relations, Website Development, SEO, Finance, Project Management, Web Development, HTML, Information Systems, User Acceptance Testing, SQL, Information Architecture, Algorithm Design, Copywriting, Creativity Skills, Wireframes, New Site Development, User Experience Design, Six Sigma, Vendor Management, Python, Mortgage Industry
Education
Nova Southeastern University 2009 — 2011
Master’s Degree, Business Administration and Management, General Online
Florida State University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing & Finance, Minor in Computer Science
Progressive Insurance April 2010 - Present
Progressive Insurance Company September 2013 - October 2014
Orange Lake Country Club, Inc September 2007 - February 2010
Bob Knight Photo, Inc August 2005 - May 2007
Skills
Marketing, Time Management, Legal Writing, Personal Injury, Budgets, Litigation, Advertising, Data Entry, Management, Public Speaking, Social Media Marketing, Social Networking, Research
Education
Florida State University 2012 — 2014
Master's degree, Criminology
Florida State University 2004 — 2007
Bachelor of Arts, Criminology; Political Science; Pre-Law
Progressive Insurance October 2014 - Present
JPMorgan Chase August 2007 - July 2014
Outback Steakhouse December 2004 - April 2007
Skills
Loans, Credit, Banking, Retail Banking, Customer Service, Office Administration, Restaurants, Lines Of Credit, Cross Selling, Event Management, Time Management, Microsoft Office, Social Networking, Public Speaking, Microsoft Word, Microsoft Excel, Management, PowerPoint, Event Planning
Education
Florida International University 2012 — 2014
Bachelor of Public Administration
St. Augustines College
High School
The O'Toole Group March 2011 - Present
Wachovia, A Wells Fargo Company 2008 - 2011
Progressive Insurance May 2005 - October 2007
Douglass Law Firm 2003 - 2005
Skills
Financial..., Cash Flow, Wealth Accumulation..., Risk Management, Tax Recapture Strategies, Cost Recovery Strategies, Financial Analysis, Banking, Mortgage Lending, Underwriting, Retirement Planning, Commercial Banking, Loans
Education
Florida State University 2000 — 2005
Criminology, Criminology & Business
Progressive Insurance October 2015 - Present
Progressive Insurance July 2014 - October 2015
T-Mobile April 2012 - January 2014
AT&T May 2011 - April 2012
AT&T September 2009 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Fundraising, Data Entry, Time Management
Education
Florida International University 2006 — 2012
Bachelor of Science (B.S.), Criminal Justice/Police Science
Progressive Insurance 2008 - 2011
HSBC October 2005 - September 2007
CompUSA January 2003 - October 2005
Skills
Customer Service, Sales, Retail Sales, Financial Analysis, Financial Reporting, Finance, Real Estate, Management, Loans
Education
New York Law School 2013 — 2016
Doctor of Law (J.D.), Real Estate
Florida State University 2011 — 2013
Bachelor's Degree, Finance, General
Hillsborough Community College 2007 — 2011
Associate of Science (A.S.), Business Administration and Management, General
AmeriHealth Caritas January 2014 - Present
Kemper, A Unitrin Business September 2013 - January 2014
Progressive Insurance April 2008 - December 2012
Skills
Property & Casualty..., Claim, Liability, Casualty, Insurance, Claims Management, General Insurance, Commercial Insurance, Legal Liability, Commercial Lines, Underwriting, Subrogation, Property Damage, Claim Investigation, Professional Liability
Education
Florida Community College at Jacksonville 2008 — 2013
Bachelor of Applied Science (BASc), Supervision and Management
Mandarin high school 1999 — 2003
High School Diploma, General Education
Florida State University September 2006 - Present
Progressive Insurance December 2004 - June 2006
Florida Commission for the Transportation Disadvantaged July 2001 - November 2004
Florida Commission for the Transportation Disadvantaged June 1998 - July 2001
Skills
Event Planning, Event Management, Administrative..., Human Resources, Budgets, PowerPoint, Microsoft Word, Research, Time Management, Nonprofits, Microsoft Office, Microsoft Excel, Outlook, Public Speaking, Customer Service, Social Media, Evernote
Education
Florida State University 1993 — 1997
B.S., International Affairs
Bloomin' Brands, Inc. January 2013 - Present
Pensacola Care Inc October 2013 - Present
Quest, Inc. October 2014 - Present
University of South Florida June 2013 - Present
Progressive Insurance October 2013 - 2014
Progressive Insurance Fitness Center 2012 - 2012
IMG August 2011 - December 2011
Skills
Fitness, Time Management, Nutrition, Sports Nutrition, Athletics, Customer Service, Leadership, Team Building, Event Planning, Nutritional Counseling, Public Speaking
Education
Florida State University 2008 — 2013
Master of Science (MS), Exercise Physiology
Florida State University 2004 — 2008
Bachelor's degree, Dietetics and Clinical Nutrition Services
Florida Department of Health September 2012 - November 2012
iWin.im January 2012 - August 2012
Subway March 2010 - August 2011
Progressive Insurance April 2007 - November 2009
Chase October 2005 - December 2006
Skills
Translation, Customer Service, Biology, Public Health, Teamwork, Employee Training, Site Inspections
Education
Florida International University 2011 — 2013
Master of Public Health (MPH), Public Health
University of South Florida 2006 — 2009
Bachelor of Science (BS), Biology, General
Progressive Insurance July 2008 - Present
Progressive Insurance July 2008 - Present
Surfside Construction June 2003 - July 2008
Skills
Construction Drawings, OSHA 30 hours, Facility Management..., Facilities Management, Life Cycle Assessment, Building Materials, General Construction, Contract Negotiation, Construction, Strategic Planning, Team Building, Negotiation, Leadership, Team Leadership
Education
Florida State University 1987 — 1990
BS, Economics
Palm Beach Community College 1985 — 1987
Business Administration and Management, General
Walt Disney World September 2013 - Present
Walt Disney World- Contract Opportunity through Superior Group May 2013 - September 2013
Seeking for Career Opportunities March 2013 - May 2013
Progressive Insurance December 2012 - March 2013
Frito Lay April 2010 - February 2012
4C Community Coordinated Care For Children, Inc, February 2009 - April 2010
Westgate Resorts December 2004 - October 2008
Skills
Merchandising, Consumer Products, Categorization, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, SAP, Access, Oracle Applications, Typing, Customer Satisfaction, Judgment Recovery, Issue Resolution, Always Punctual, Multi Tasking, Detailed Organization, Adobe, Human Resources, Background Checks, Efficiency, Sustainability, Problem Solving, Spreadsheets, Sales Presentations, Staff Retention, Staffing Coordination, family, Staff Development, Employee Relations, Temporary Placement, Interviews, Sales, Teamwork, Hiring, Accounting, PeopleSoft, New Hire Orientations, Benefits Administration
Education
Columbia College Orlando 2015 — 2017
Associate of Science (AS), Business Administration and Management, General
Florida Metropolitan University 2004 — 2005
Associate of Arts (AA), Medical Insurance Specialist/Medical Biller
Jones High School 1997 — 2001
High School Diploma
Space Telescope Science Institute June 2014 - Present
Progressive Insurance April 2014 - June 2014
Adler Planetarium August 2013 - April 2014
University of Vermont July 2011 - July 2013
University of Vermont January 2011 - July 2013
Florida Institute of Technology August 2008 - December 2010
Jet Propulsion Laboratory September 2009 - December 2009
American Museum of Natural History June 2009 - August 2009
Skills
Physics, Astrophysics, Linux, Fortran, Python, SQL, Matlab, IDL, Mathematica, Labview, IRAF, HTML, CSS, Data Analysis
Education
University of Vermont 2011 — 2013
Graduate Physics
Florida Institute of Technology 2006 — 2010
B.S., Astrophysics
Farmers Insurance Group of Companies February 2014 - Present
Progressive Insurance June 2008 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Business, Customer Service, Social Media, Windows & Mac operating..., Google Analytics, Recruiting, Marketing, Training, Sales, Time Management, Leadership, Teamwork, Data Entry, Blogging, Public Speaking, Event Planning, Management
Education
Florida State University 2011 — 2013
Master of Business Administration (MBA)
University of Central Florida 2005 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
KPMG US August 2015 - Present
Progressive Insurance July 2007 - July 2015
Progressive Insurance July 2007 - November 2007
Fellowship House Psycho Social Rehabilitation Center May 2005 - July 2007
Skills
Claims Management, Insurance, Liability, Property & Casualty..., Case Managment, Customer Service, Claims Resolution, Claims Handling, Data Analysis, Analysis, Employee Benefits, Leadership, Management, Microsoft Excel
Education
Florida International University - College of Business 2014 — 2015
Master of Accounting, Accounting and Business/Management, 3.70
Florida International University - College of Business Administration 2011 — 2013
MBA, Master in Business Administration
Florida International University 2000 — 2004
Bachelors of Arts & Science, Psychology
Caterpillar Inc. June 2015 - Present
Caterpillar Inc. August 2013 - Present
Caterpillar Inc. January 2012 - August 2013
Chicago Urban Transportation Center August 2011 - January 2012
Caterpillar Inc. January 2011 - May 2011
Progressive Insurance May 2005 - January 2010
Apalachee Center Inc May 2004 - April 2005
Skills
Financial Analysis, Finance, Financial Modeling, Forecasting, Corporate Finance, Microsoft Excel, Cash Management, Strategic Financial..., Valuation
Education
University of Illinois at Chicago 2009 — 2011
Masters of Business Administration, Finance and Management
Florida State University 1999 — 2003
Bachelor of Science
Martin Luther High School
Progressive Insurance April 2015 - Present
Progressive Insurance September 2013 - Present
Progressive Insurance March 2012 - September 2013
Tools for Kids May 2009 - December 2011
Enterprise Rent-A-Car March 2005 - May 2009
Regions Bank 2003 - 2004
Skills
Sales Management, Customer Relations, Team Motivator, New Business Development, Global Business..., Customer Retention, Customer Service, Customer Acquisition, New Business Acquisition, International Business, Sales Process, Start-ups, Employee Engagement, Competitive Analysis, Marketing Strategy, Market Analysis, Market Opportunity..., Entrepreneurship, Account Management, Profit Maximization
Education
Florida International University 2010 — 2011
Masters, Business Administration (Professional Program)
Florida International University 1999 — 2000
B.A, Economics; Business
SMU 1996 — 1999
Allstate August 2015 - Present
Progressive Insurance 2007 - 2015
Charming Charlie June 2010 - January 2012
Pressed 4 Time 2008 - 2010
Shane Co. 2006 - 2008
Medium to Large Sized Law Firms 2001 - 2006
Nationwide Insurance 1996 - 2001
Skills
Training & Development, Retail Management, Litigation, Visual Merchandising, Physical Inventory, Business Networking, Recruitment/Retention, Problem Solving, Risk Management, Team Leadership, Sales Management, Legal Support, Inventory Management, Scheduling, Retail, Customer Service, Insurance, Insurance Claims, Financial Planning, Commercial Insurance, General Insurance, Legal Research, Research, New Business Development, Small Business, Writing Skills, Legal Writing, Employee Training, Marketing, Real Estate, Customer Satisfaction, Sales, Management, Process Scheduler, Selling, Recruiting, Analysis, Negotiation, Claim
Education
Florida State University - College of Business 1994 — 1996
Bachelors, Risk Management & Insurance
Kennesaw State University 2006 — 2007
Risk Management, Paralegal
Delaware Claims Processing Facility Audit & Compliance ManagerAIGSeptember 2006 - January 2009
MBNA February 1997 - May 2006
Bank of America 2006 - 2006
Progressive Insurance August 1985 - February 1997
Skills
Financial Services, Risk Management, Banking, Business Process, Insurance, Auditing, Team Leadership, Internal Audit, Credit Cards, Sarbanes-Oxley Act, Financial Risk, Process Improvement, Credit, Business Analysis, Property & Casualty..., Vendor Management, Program Management, Leadership, Management, Relationship Management, Enterprise Risk..., Finance
Education
Florida State University
MS
Kerr Insurance, Inc. March 2008 - Present
AIG January 2006 - January 2008
Progressive Insurance September 1994 - January 2006
Skills
Insurance, Health Insurance, Life Insurance, Fixed Annuities, Process Improvement, Customer Service, Negotiation, Strategic Planning, Long-term Care, Claims Management, Team Building, Strategic Financial..., Financial Analysis, Claim, Liability, Casualty, Property & Casualty..., Team Leadership, Legal Liability, General Insurance, Retirement Planning, Underwriting, Employee Benefits
Education
Florida State University 1988 — 1992
B.S. Marketing, Business
EMPLOYERS January 2012 - Present
EMPLOYERS July 2009 - January 2012
AmCOMP July 2005 - July 2009
AmCOMP July 2002 - June 2005
Progressive Insurance September 1998 - June 2002
Progressive Insurance October 1995 - September 1998
Brinker International May 1993 - October 1995
Skills
Workers Compensation, Insurance, Property & Casualty..., Risk Management, Underwriting, Casualty, Commercial Insurance, Employee Benefits, Claims Management, Liability, Management, Claim, Casualty Insurance, Strategic Planning
Education
Florida State University 1990 — 1991
M.A., International Affairs
Florida State University 1986 — 1990
B.S., Political Science
Brightway Insurance November 2014 - Present
Progressive Insurance August 2013 - August 2014
Skills
Property & Casualty..., Casualty, Liability, Commercial Insurance, Insurance, General Insurance, Legal Liability, Claim, Commercial Lines, Umbrella Insurance, Claims Management, Workers Compensation, Life Insurance, Health Insurance, Underwriting, Professional Liability, Term Life Insurance
Education
Florida Metropolitan University 2005 — 2007
Associate's degree, Criminal Justice/Law Enforcement Administration
Cornerstone Christian School
MetLife February 2014 - Present
Furst Person June 2008 - October 2013
Travelers January 2006 - June 2008
Progressive Insurance April 1993 - January 2006
Skills
Talent Acquisition, Recruiting, Applicant Tracking..., Technical Recruiting, Onboarding, Human Resources, Employee Relations, Talent Management, Internet Recruiting, Screening, Sourcing, HRIS, College Recruiting, Benefits Negotiation, HR Consulting, Process Improvement
Education
Florida State University 1988 — 1992
Bachelor of Science (BS), Marketing
GTECH Printing June 2012 - February 2014
Progressive Insurance March 2011 - June 2012
Gourmet Foods International May 2008 - February 2011
ITW/QMI (buyout) May 2004 - April 2008
Gourmet Award Foods SE May 1996 - October 2002
Skills
Crystal Reports, Data Analysis, SQL, Excel Maven, Access, Transaction Processing, Relational Databases, Access Database, MS Excel Pivot Tables, Microsoft Excel, Microsoft Word, Wordsmithing, Outlook, Internet Explorer, Formulas
Education
Florida State University
Leto High School
The Coca-Cola Company March 2015 - Present
Progressive Insurance February 2014 - March 2015
Penske Truck Leasing January 2012 - November 2013
Penske Truck Leasing January 2011 - January 2012
BankAtlantic June 2008 - December 2010
Target February 2005 - December 2007
Skills
Customer Satisfaction, Leadership, Sales, Microsoft Office, Finance, Banking, Transportation..., Management, Coaching, Analysis, Account Management, Cold Calling, CRM, Competitive Analysis, Retail Management, Negotiation, Process Improvement, New Business Development, Customer Service, Selling, Customer Retention, QuickBooks, Logistics, Pricing, Training, Operations Management, Inventory Management, Public Speaking, Store Management
Education
Florida International University - College of Business Administration 2007 — 2010
Bachelor's in International Business Mangement, Business Administration
Legal & Public Affairs Academy at Coral Reef Senior High School 2003 — 2007
Superintendent's Diploma of Distinction, Legal & Public Affairs
Ncf Insurance Associates Inc Commercial Lines UnderwriterNova Casualty/ AIX Group1997 - 2013
Progressive Insurance 1991 - 1993
Skills
Liability, Insurance, Property & Casualty..., Underwriting, Customer Service, Commercial Insurance, Customer Retention, Commercial Lines, New Business Development, Negotiation, Umbrella Insurance
Education
Florida International University 1981 — 1983
Business Administration and Management, General
Universidad de Puerto Rico 1979 — 1981
Progressive Insurance Senior Product AnalystProgressive InsuranceNovember 1997 - January 2004
Pronet Communications September 1995 - October 1997
Tupperware Brands February 1993 - September 1995
Florida Power & Light September 1989 - February 1993
Skills
Microsoft Office, Project Management, Strategic Planning, Coaching, Data Analysis, Process Improvement, Personnel Management, Leadership, Management, Property & Casualty..., Customer Service, Public Speaking, Team Building, Sales, Training, Insurance, Business Analysis, Program Management, Risk Management, Leadership Development
Education
Florida State University 1988 — 1989
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Central Florida 1984 — 1988
Bachelor's degree, Finance, General
Progressive Corporation May 2003 - Present
Progressive Insurance May 2003 - Present
Skills
Casualty, Liability
Education
Florida State University 1992 — 1994
Bachelor of Science (B.S.), Marketing
Okaloosa Walton Community College 1990 — 1992
Associate of Arts (AA), Business Administration and Management, General
Progressive Insurance April 2012 - Present
Cbeyond September 2011 - March 2012
Skechers March 2009 - September 2011
Education
Florida International University 2006 — 2011
Bachelor of Business Administration (BBA), International Business
Florida International University - College of Business Administration 2006 — 2011
International Business, Business
Audley Travel April 2015 - Present
Progressive Insurance January 2013 - March 2015
The Container Store February 2013 - June 2014
viventura May 2011 - November 2011
Cox & Kings June 2006 - June 2011
Hilton Worldwide February 2004 - May 2006
Hilton Worldwide April 2003 - February 2004
Hilton Reservations Worldwide April 1999 - March 2003
Hilton Reservations Worldwide June 1998 - April 1999
Hampton Inn January 1997 - May 1998
Skills
Tourism, Hotels, Customer Service, Leisure Travel, Resorts, Call Centers, Hospitality, Sales, Travel Management, Hospitality Industry, Hospitality Management, Online Travel, Leisure, Sales Management, Spanish, Tour Operators
Education
Florida State University 1993 — 1998
Hospitality
Progressive Insurance February 2015 - Present
University of Turkish Aeronautical Association September 2012 - October 2014
Miami Dade State Attorney's Office May 1996 - August 2012
Miami Dade College August 1990 - May 1996
Skills
Higher Education, Curriculum Development, Nonprofits, Community Outreach, PowerPoint, Public Speaking, Analysis, Research, Staff Development, Data Analysis, Grant Writing, Customer Service, Policy, Microsoft Office, Editing, Spanish, Curriculum Design, Qualitative Research, Policy Analysis, Microsoft Excel, Social Media
Education
Florida International University 1999 — 2002
Master's degree, Public Administration
Florida International University 1992 — 1995
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Miami Dade College 1990 — 1992
Associate of Arts (AA), Criminal Justice/Law Enforcement Administration
Omnicare November 2012 - Present
WellDyne RX January 2011 - January 2012
Anazaohealth Corporation January 2010 - January 2011
United Services Automobile Association January 2007 - January 2009
Progressive Insurance January 2001 - January 2007
Acosta Sales and Management January 2000 - January 2001
Seminole Indian Casino June 1995 - February 2000
Skills
Customer Service, Cashiering, Phone Etiquette, Cash Handling Experience, Phone Manner, Professional Phone..., Multi-tasking..., Relationship-builder..., Knowledge-hungry Learner, Grasp New Concepts..., Handle Multiple..., Dosage Calculations, Pharmacy Technicians, Prescription Drugs, Mail Order Pharmacy, Medicare Prescription..., Medicare/Medicaid..., Individual Health..., Supplemental Health, Medical Billing, Administrative..., Customer Demos, Food Demonstrations, PowerPoint, Sales, Insurance, Outlook
Education
Sanford-Brown Institute-Tampa 2010 — 2011
certificate, Pharmacy Technician/Assistant
Florida Metropolitan University 2003 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Brandon Senior High School 1992 — 1995
high school diploma, health care
The Hartford February 2015 - Present
The Hartford December 2013 - January 2015
The Hartford September 2011 - December 2013
The Hartford May 2007 - September 2011
Progressive Insurance April 2006 - May 2007
Progressive Insurance May 2003 - April 2006
Skills
Property & Casualty..., Claim, Liability, Property Damage, Insurance, Claims Management, Casualty, General Insurance, Commercial Insurance, Legal Liability, Commercial Lines, Liability Analysis, Subrogation, Claim Investigation, Disability Insurance, Claims Resolution, Analysis, Umbrella Insurance, Claims Handling, Business Process..., Customer Satisfaction
Education
Florida State University - College of Business 1999 — 2003
Bachelor of Science (B.S.), Finance, General
Brown & Brown 2007 - Present
Progressive Insurance 2004 - 2007
Hertz 2002 - 2004
Merrill Lynch 2000 - 2002
Skills
Insurance, Underwriting, Property & Casualty..., Workers Compensation, Sales, Liability, Strategic Planning, Financial Analysis, Customer Service, Employee Benefits, Strategic Financial..., Risk Management, Sales Management, Negotiation, Commercial Insurance, New Business Development, Cold Calling, Marketing, Professional Liability, Reinsurance, Legal Liability, Casualty, Brokers
Education
Florida State University 1998 — 2000
Bachelor of Science Degree in Marketing, Minor: Psychology & Finance
Florida State College at Jacksonville 1996 — 1998
Associate of Arts Degree, General Business
Bishop Kenny High School 1992 — 1996
Diploma
Travelers August 2014 - Present
Travelers Insurance August 2010 - Present
Gainsco 2008 - August 2010
Specialized Medical Investigations 2006 - 2008
Mercury Insurance 2005 - 2006
Progressive Insurance 2000 - 2004
Skills
Insurance, Fraud Investigations, Managment, Claims Management, Liability, Casualty, Claim, Legal Liability, Property & Casualty..., Workers Compensation, Litigation Management, Commercial Lines, General Insurance, Commercial Insurance, Homeowners, Risk Management, Employment Practices..., Investigation, Fraud, Workers' Compensation..., Underwriting, Claims Resolution, Management, Reinsurance, Insurance Law, Property Damage, Claim Investigation, Litigation, Liability Analysis, Mediation, Expert Witness, Claims Investigations, Claims Handling, Accident, Product Liability, Health Insurance, Adjustments, Professional Liability, Settlement, Property Claims, Excess, Life Insurance, Umbrella Insurance, Inland Marine, D&O, Background Checks, Personal Injury, Brokers, Directors & Officers..., Medicare
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), MBA
Nova Southeastern University 2003 — 2005
JD Candidate, Law
Florida International University 1993 — 1998
BA, Psychology
Progressive Insurance September 2002 - Present
Skills
Personal Lines Auto, Claim, Insurance, Property, Liability, Commercial Insurance, Professional Liability, Legal Liability, Commercial Lines...
Education
Florida International University - College of Business
Bachelor's degree, Business Administration and Management, General
Wakefield Talabisco International July 2015 - Present
Darden March 2015 - July 2015
SLS Las Vegas March 2014 - March 2015
sbe Group September 2011 - March 2015
Starwood Hotels & Resorts Worldwide, Inc. July 2010 - September 2011
Four Seasons Hotels and Resorts February 2010 - July 2010
Progressive Insurance January 2004 - July 2009
Skills
Hospitality, Event Management, Customer Service, Hotels, Food & Beverage, Restaurants, Hospitality Management, Entertainment, Management, Restaurant Management, Customer Satisfaction, Social Networking, Leadership, Social Media, Pre-opening, Corporate Events, MICROS, New Restaurant Openings, Event Planning, Teamwork, Microsoft Office, Administrative..., Resume Writing, Formatting Documents
Education
Florida State University 2001 — 2003
Bachelor of Arts (B.A.), Criminology
University of Hawaii at Manoa 2000 — 2001
Progressive Insurance December 2010 - Present
Progressive Insurance August 2005 - December 2010
Progressive Insurance October 2007 - December 2008
Skills
Risk Management, Property & Casualty..., Large Loss, Defense Litigation, Property Damage, Claims Handling, Claims Resolution, Claims Investigations, Auto Claims, Leadership, Peer Mentoring, Investigation, Insurance, Claim, Liability, Casualty Insurance, Accident, Customer Service
Education
Florida State University 2003 — 2005
Bachelor of Science (B.S.), Risk Management & Insurance
University of Illinois Springfield 2001 — 2003
Dooney & Bourke August 2011 - Present
Progressive Insurance January 2010 - April 2011
Torrid August 2008 - January 2011
Coach November 2004 - August 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, English, Windows, Outlook, Recruiting, C, Interviews
Education
Saint Johns River State College 2004 — 2011
Associate of Arts (A.A.), General Studies
Florida State College at Jacksonville
Bachelor's degree, IT Management
Brink’s June 2014 - Present
The Academy of South Florida July 2011 - June 2014
Organization Dynamics, Inc.- Microsoft Office training April 2011 - June 2014
US Foundry & Manufacturing April 2007 - December 2008
Progressive Insurance February 2004 - April 2007
Aviation Sales, Inc. 1998 - 2004
Royal Caribbean Cruises, Ltd. 1992 - 1998
Skills
Microsoft Excel, Procurement, Process Improvement, Purchasing, Logistics, Project Management, Forecasting, Supply Chain Management, Training, CRM, Negotiation, Microsoft Office, Supply Management, Project Planning, Time Management, Team Building, Sourcing, Analysis, Customer Service, Management, Strategic Planning
Education
University of Miami 1986 — 1991
BA, Political Science and Chemistry
Florida International University
Engineer's Degree, Biomedical/Medical Engineering
Miami Dade College
Associate, Networking Technology - Concentration Microsoft and Cisco
Farmers Insurance Group of Companies October 2011 - April 2015
Farmers Insurance Group of Companies May 2007 - October 2011
Farmers Insurance Group of Companies June 2004 - May 2007
Farmers Insurance Group of Companies July 2001 - May 2004
Progressive Insurance December 1997 - May 2001
Continental General Tire Inc March 1990 - December 1997
Norstar Bank, NA 1987 - 1990
Avco Financial Service 12-205 1985 - 1987
Skills
Property & Casualty..., Insurance, Health Insurance, Liability, Underwriting, Legal Liability, Professional Liability, Claims Management, Lobbying, Grassroots Lobbying, Financial Analysis, New Business Development, Fundraising, Finance, Government, Legal Research, Leadership, Management, Negotiation, Networking, Strategic Planning, Public Relations, Research, Strategy, s, Business Strategy, Commercial Insurance
Education
Florida Institute of Technology 1977 — 1984
Bachelor of Science (BS), Business Administration/Finance
Pope John XXIII HS 1972 — 1976
Blair
Blair Academy
Blair Academy
Blair Academy
Blair Academy
Progressive Insurance March 2014 - Present
United Auto Insurance Company July 2005 - Present
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Risk Management, Project Management, Business Analysis, Health Insurance, Microsoft Word, Commercial Insurance, Management
Education
Nova Southeastern University 2000 — 2006
Doctor of Philosophy (PhD)/A.B.D. All But Dissertation, Organizational Conflict Management and Leadership
Florida International University 1991 — 1993
Bachelor of Arts (BA), Political Science and Government
Travelers Insurance August 2012 - Present
Travelers July 2004 - August 2012
Travelers August 2001 - July 2004
Gainsco February 1993 - August 2001
Progressive Insurance October 1998 - December 1998
Sears, Roebuck and Co. 1983 - 1993
Skills
Team Building, Training, Data Analysis, Staff Development, Claim, Insurance, Claims Management, Process Improvement, Auto Appraisal, I-CAR Platinum, CCC Pathways, Physical Damage, Auto Claims, ASE Certified, Damage Assessment, Property Damage, Commercial Lines, Claim Investigation, Strategic Planning, Investigation, Coaching, Customer Service, Property & Casualty..., Recruiting, Liability Analysis, Management, Analysis, Sales, Leadership, Negotiation, Adjustments, Subrogation, Sales Operations, Change Management, Employee Benefits, Legal Liability, Team Management, Sales Management, Team Leadership, Commercial Insurance
Education
Florida International University 1988 — 1992
Bachelor of Public Administration, Public Administration
Miami Dade College 1985 — 1987
Associate of Arts Degree, Business Data Processing
Nancy D. Stephens & Associates March 2015 - Present
Florida Department of Health July 2013 - January 2015
Florida Department of Health October 2009 - July 2013
Progressive Insurance February 2012 - July 2012
Florida Department of Health April 2008 - October 2009
TGI Fridays January 2005 - April 2008
Florida State University/Florida Center for Reading Research April 2006 - September 2007
Skills
Public Speaking, Team Leadership, Microsoft Office, Training, Outlook, Customer Service, HTML, Interviews, Social Media..., Editing, Event Planning, Research, Leadership, Community Outreach, Social Networking, Management, Policy, Strategic Planning
Education
Leadership Academy of North Florida 2015 — 2015
Florida State University 2003 — 2007
Bachelor of Arts, Humanities/Communication
Progressive Insurance March 2015 - Present
The Body Shop November 2013 - March 2015
Tillys December 2012 - October 2013
Abercrombie & Fitch August 2012 - November 2012
Abercrombie & Fitch June 2011 - August 2012
Abercrombie & Fitch March 2009 - May 2011
Education
Florida International University 2008 — 2011
Bachelor of Science (B.S.), Mass Communication/Media Studies
Progressive Insurance April 2014 - Present
Target May 2013 - May 2014
ANDROS Fine Dining 2006 - March 2013
Skills
Inventory Management, Customer Service, Management, Microsoft Office, Sales, Leadership, Microsoft Word, Marketing, Team Building, Project Management, Social Media, Public Speaking
Education
Florida State University 2007 — 2011
Bachelor of Science (B.S.), Criminology
CDI Corporation October 2012 - Present
Progressive Insurance 2007 - 2012
JHT, Inc. 2005 - 2007
Skills
Quality Assurance, Research, Insurance, Claims Management, Software Documentation, Property & Casualty..., Process Improvement, Customer Service, Lotus Notes, Access, Call Centers, Analysis, Training, Microsoft Excel, Liability, Microsoft Office, Outlook, Business Analysis, Risk Management
Education
Florida State University
Associate's degree
Rollins College
Bachelor's degree, English Language and Literature, General
Deutsche Bank April 2015 - Present
Citizens Property Insurance Corporation April 2015 - May 2015
Advanced Disposal July 2014 - October 2014
Infinity Insurance March 2011 - July 2014
Progressive Insurance September 2005 - March 2011
Skills
Legal Principles Claim..., Claim, Property Damage, Customer Service, Insurance, Property & Casualty..., Liability, Microsoft Office, Team Building, Claims Management, Commercial Insurance, General Insurance, Casualty Insurance, Microsoft Excel, Management, Legal Liability, Subrogation, Casualty, Claim Investigation
Education
Florida State University 1994 — 1998
Bachelor of Science (BS), Criminology
Crown Worldwide Moving and Storage August 2012 - Present
EWS/Waste Pro May 2008 - March 2012
Progressive Insurance May 2003 - October 2006
United States Air Force August 1985 - August 1995
Skills
Claims, Insurance, Customer Service, Negotiation, Casualty, Liability, Property & Casualty..., Insurance Claims, Customer Relations, Claims Management, Claim, Team Building, Training, Workers Compensation, Sales Operations, Management, Human Resources, Policy
Education
Florida State University 1999 — 2003
Bachelor, Psychology, 4.0
American Reliable Insurance Company January 2010 - Present
U.S. Insurance Services, Inc. January 1993 - January 2010
Progressive Insurance July 1987 - April 1992
Skills
Leadership, Marketing Strategy, Marketing, Product Management, Insurance, Property & Casualty..., Sales, Sales Management, Commercial Insurance, New Business Development, Account Management, B2B, Customer Service, Team Building, Strategic Planning, Customer Retention, Casualty, Casualty Insurance
Education
Dave Ramsey Entreleadership Business Training School 2008 — 2008
Richard Dorman Product Management School 2007 — 2008
Arthur Anderson Management School 1997 — 1997
American Educational Institute 1989 — 1991
Florida State University 1983 — 1985
Bachelor of Science (B.S.)
Farmers Insurance May 2007 - Present
Progressive Insurance December 2002 - April 2007
Tallahassee Ford Collision Center April 2002 - December 2002
Skills
Florida Licensed..., Georgia Licensed..., Legal Principles Claims..., Casualty, Property Damage, Liability, Commercial Lines, Boat estimating, Motorcycle estimating, Recreational vehicle...
Education
Florida State University - College of Business
Bachelor of Science (B.S.), Risk Management and Insurance
* 2008 - Present
Progressive Insurance January 2004 - Present
Education
Florida State University 2001 — 2003
BA, Criminology, Psychology
Pruitt Keener Insurance Services Inc February 2012 - Present
Pruitt Insurance Services Inc 2003 - Present
KI 2000 - 2003
Progressive Insurance 1995 - 2000
GMAC Insurance 1992 - 1994
Skills
Customer Service, Furniture, Marketing, Sales, Microsoft Office, New Business Development, Sales Management, Account Management, Space-planning, Event Planning, Microsoft Excel, Strategic Planning, Small Business, Space planning, Public Speaking, Insurance, Property & Casualty..., Claim, Legal Liability, Real Estate, Commercial Insurance, Workers Compensation, Training, General Insurance, Selling
Education
Florida State University 1987 — 1991
BS-Interior Design, Interior Design
Mount Tabor High School 1987 — 1987
Walt Disney Parks and Resorts Online May 2015 - Present
Walt Disney Parks and Resorts Online March 2012 - May 2015
Walt Disney Parks and Resorts Online June 2011 - February 2012
Florida Institute of Technology July 2010 - May 2011
Progressive Insurance May 2010 - July 2010
General Electric February 2010 - May 2010
ABTA Institute January 2009 - August 2009
Florida Institute of Technology August 2006 - January 2009
Skills
Java, JUnit, MySQL, Spring, REST, Web Services, Web Development, Testing, Software Development, Quality Assurance, PHP, Object Oriented Design, XML, C++, Apache, Git, Eclipse, Agile Methodologies, Software Engineering
Education
Florida Institute of Technology 2011 — 2013
Masters, Software Engineering
Florida Institute of Technology 2006 — 2010
Bachelors, Software Engineering
IBM August 2012 - Present
Progressive Insurance January 2009 - September 2012
Configuresoft May 2006 - October 2008
Digital Equipment Corp 1987 - 1997
Skills
Test Automation, Test Cases, Java, Mobile testing, Automated Regression..., Exploratory Testing, TDD, TFS, Fit (Framework for..., QTP/QC, Regression Testing, Testing, Integration, System Testing, Test Strategy, Selenium Testing, XML, Unix, Web Services, Software Engineering, Databases, SQL, Software Development, Agile Methodologies, Scrum, Linux
Education
Florida Institute of Technology 1982 — 1984
MS, Computer Science
University of Florida 1974 — 1978
BS, Microbiology
Progressive Insurance May 1996 - Present
Skills
Claims Management, Property Damage, Subrogation, Casualty, Liability, Claim, Property & Casualty..., Claim Investigation, Legal Liability, Liability Analysis, Commercial Lines, General Insurance, Claims Resolution, Claims Investigations, Litigation Management, Accident, Commercial Insurance, Claims Handling
Education
Florida State University
Bachelors, Economics/Sociology
Molina Healthcare May 2015 - Present
Sunshine State January 2014 - December 2014
CarePlus Health Plan May 2012 - January 2014
Little Havana Activities and Nutrition Centers February 2010 - January 2012
Progressive Insurance January 2008 - February 2010
Miami Children's Hospital October 2004 - January 2008
Miami Children's Hospital March 2004 - October 2004
Miami Children's Hospital December 2002 - March 2004
Skills
Healthcare, Nursing, Case Management, Medical Records, Hospitals, Event Planning, Healthcare Management, Microsoft Excel, Microsoft Word, Case Managment, Medicare, Public Speaking, Outlook, CPR Certified, HIPAA, Employee Relations, Medical Billing, Healthcare Information..., Time Management, Non-profits, PowerPoint, Software Documentation, Nonprofits, Training, Employee Training, Medicare Advantage, HEDIS, NCQA, Regulatory Compliance, CMS, Training Facilitation, Facilitation
Education
Florida International University
Bachelors, Psychology
Miami Dade College
Associate, Emergency Medicine
Miami Dade College
Associates, Psychology
Rasmussen College April 2010 - June 2011
Capital One 2001 - May 2009
MySmart Corporation 2000 - 2001
The Walt Disney Company 1997 - 2000
Progressive Insurance June 1994 - February 1997
CompuServe 1987 - 1994
Viewdata Corp of America, Knight-Ridder Newspapers 1983 - 1986
Ernst & Whinney 1977 - 1979
Education
Florida International University 1980 — 1986
MBA, Concentration in Human Resources
University of Miami - School of Business 1974 — 1977
BBA, Accounting
Chesterfield County Public Library August 2015 - Present
Richmond Public Library February 2012 - July 2015
Virginia Museum of Fine Arts February 2012 - April 2014
Travelers Insurance October 2006 - May 2011
Progressive Insurance June 2003 - October 2006
State Farm Insurance November 1993 - June 2003
Skills
Training, Leadership, Library, Management, Customer Service, Library Science, Cataloging, Public Speaking, Analysis, Research, Community Outreach, Library Instruction, Process Improvement, Social Media, Archives, PowerPoint, Data Entry, Metadata, History, Staff Development, Editing, Higher Education, Social Networking, Data Analysis, Data Management, Team Building, Strategy, Time Management, Business Strategy, Microsoft Word, Nonprofits, Volunteer Management, Online Research, Grant Writing, Microsoft Office, Data Science, Event Planning, Access, Coaching, Policy, MARC Record, Dublin Core, Taxonomy, Social Tagging, Teaching, Fundraising, Strategic Planning, Information Literacy, Collection Development, Libraries
Education
Florida State University
Master of Science, Library and Information Science
University of Richmond
Bachelor of Arts, Liberal Arts
J Sargeant Reynolds College
LIberal Arts
Infinity Insurance Company June 2008 - Present
Infinity Insurance Companies 2007 - 2008
Progressive Corporation 2005 - 2007
Progressive Insurance 1993 - 2005
Skills
Claims Management, Property & Casualty..., Casualty, Liability, Property Damage, Claim, Subrogation, Legal Liability, Litigation Management, General Insurance, Insurance, Commercial Insurance, Team Leadership, Liability Analysis, Claim Investigation, Claims Handling, Commercial Lines, Claims Resolution, Professional Liability, Workers Compensation, Casualty Insurance
Education
Florida International University 1991 — 1993
MA, History
University of Florida 1987 — 1991
Bachelor of Arts (B.A.)
Microsoft September 2014 - Present
Microsoft September 2013 - August 2014
Microsoft Corporation September 2009 - September 2013
Microsoft Corporation August 2006 - August 2009
Progressive Insurance August 2005 - August 2006
Skills
Software Engineering, Software Development, Quality Assurance, Testing, Software Design, C++, Distributed Systems, .NET, Test Automation, SharePoint, Agile Methodologies, C#, Visual Studio, Web Services, Debugging, SQL, Java, Software Project..., Scrum
Education
Florida Institute of Technology 2001 — 2005
Bachelor of Science (BS), Computer Science
Doon School 1994 — 2000
High School
Apple May 2015 - Present
Microsoft August 2008 - April 2014
Netezza - acquired by IBM October 2007 - July 2008
Progressive Insurance May 2006 - September 2007
General Electric May 2004 - April 2005
Skills
C#, .NET, Databases, C++, Java, Software Development, Test Automation, SharePoint, Software Engineering, C
Education
Florida Institute of Technology 2003 — 2006
Master of Science, Computer Science, 3.8
University of Mumbai 1999 — 2003
BE, Computer Engineering, First Class
Kendriya Vidyalaya 1987 — 1999
ITK Consultants 2005 - Present
SkillPath Seminars 2006 - Present
NCCJ of Tampa Bay 2001 - 2005
NCCJ of Tampa Bay 1995 - 2001
Youth for Christ 1992 - 1995
Progressive Insurance 1986 - 1992
Busch Entertainment Corporation 1985 - 1986
Busch Entertainment Corporation 1983 - 1985
Skills
Coaching, Non-profits, Leadership Development, Conflict Resolution, Public Speaking, Team Building, Customer Service, Personal Development, Executive Coaching, Trainers, Leadership, Staff Development, Nonprofits, Training Delivery, Training, Change Management, Adult Education, Performance Management, Workshop Facilitation, Instructional Design, Process Improvement, Program Management, Teaching, Presentation Coaching, Organizational..., Human Resources, Employee Training, Management Development, Emotional Intelligence, Career Development, Motivational Speaking, Executive Development, Career Counseling, Business Coaching, Resume Writing, Instructor-led Training, Organizational..., Interviews, Performance Improvement, Culture Change, Training Facilitation, Employee Engagement, Succession Planning, Facilitation, Career Development..., Personal Branding, Talent Management, Teamwork
Education
Florida State University
Bachelor of Arts (B.A.), Communications
Progressive Insurance January 2015 - Present
Progressive Insurance January 2013 - Present
Progressive Insurance May 1990 - February 2013
Skills
Program Management, Vendor Management, Leadership, SDLC, Process Improvement, PMP, Software Project..., IT Strategy, IT Management, Resource Management, Project Management, Insurance, Information Security
Education
Florida Institute of Technology 2009 — 2011
Master of Science, Information Technology
Saint Leo University 1985 — 2008
Bachelor of Science, Computer Information Systems
Progressive Insurance July 1999 - Present
Education
Florida Metropolitan University 1999 — 2001
Patriot National Insurance Group June 2012 - Present
Fairlane Financial January 2009 - June 2012
AXA Advisors December 2008 - April 2009
PROGRESSIVE INSURANCE COMPANY December 2005 - December 2008
Progressive Insurance March 1995 - December 2005
Progressive Insurance January 1995 - January 2002
Karps & Sons January 1993 - January 1995
Miami Elevator Company May 1987 - August 1991
Miami Elevator Company January 1987 - January 1991
Skills
Insurance, Disability Insurance, Strategic Financial..., Claim, Asset Managment, Credit, Sales, Fixed Annuities, Property & Casualty..., Long-term Care, Health Insurance, Casualty, Training, Management, New Business Development, Underwriting, Leadership, Negotiation, Marketing, Process Improvement, Liability, Life Insurance, Finance, Legal Liability, Commercial Insurance, General Insurance, Workers Compensation, Brokers
Education
Nova Southeastern University 2004 — 2005
MBA, Business and Finance
Florida International University 1990 — 1994
Bachelor of Public Administration
US Department of Homeland Security December 2008 - Present
Progressive Insurance November 1998 - December 2008
Blue Cross Blue Shield of Michigan 1999 - 2000
EDS March 1998 - October 1998
Education
University of Michigan 1994 — 1996
Florida State University 1990 — 1993
AA, Liberal Arts
Progressive Insurance June 2014 - Present
University Diagnostic Institute May 2011 - January 2014
Hilton Worldwide December 2010 - October 2013
Skechers 2006 - August 2011
WTVT Fox 13 September 1996 - November 2009
Skills
Customer Service, Data Entry, Outlook, Sales, Telephone Skills
Education
Meridian Career Institute 2010 — 2011
Diploma, Medical Insurance Coding Specialist/Coder
Florida Community College at Jacksonville 1990 — 1993
Associate of Science (AS), Broadcast Production
Progressive Insurance March 2005 - Present
Enterprise Rent-A-Car August 1993 - August 1996
Skills
Claim, Liability, Training, Property Damage, Management, Leadership, Analysis, Negotiation, Claims Resolution, Policy, Risk Assessment, Litigation, Quality Assurance, Team Leadership, Data Analysis, Claims Management, Property & Casualty..., Casualty, Insurance, General Insurance, Subrogation, Commercial Insurance
Education
Florida Southern College 1990 — 1993
Progressive Insurance December 1998 - Present
Skills
Customer Service, Insurance, Sales, Leadership, Team Building, Training, Customer Satisfaction
Education
Florida State University 1992 — 1996
Bachelor of Applied Science (B.A.Sc.)
Infinity Insurance September 2012 - Present
Hamilton Risk Management/Kingsway Amigo March 2007 - September 2012
Progressive Insurance May 2004 - March 2007
Skills
Commercial Insurance, Subrogation, Training, Customer Service, Employee Relations, Liability Analysis, Employee Training, Workers Compensation, Claim, Claims Management, Strategic Planning, Property Damage, Property & Casualty..., Liability, Legal Liability, Microsoft Office, Claims Handling, Commercial Lines, Casualty Insurance, Casualty, Litigation Management, Insurance, Claim Investigation, General Insurance
Education
Florida State University 1996 — 2000
Bachelor of Arts (B.A.), Political Science
Travelers Insurance January 2006 - May 2008
Progressive Insurance May 1993 - January 2006
Education
Florida State University 1988 — 1992
Infinity Insurance April 2012 - Present
AssuranceAmerica September 2009 - Present
Looking for Employment June 2009 - June 2009
Progressive Insurance July 1997 - June 2009
Foremost Insurance 1992 - 1994
Foremost Insurance Company 1992 - 1994
Skills
Team Building, Underwriting, Team Leadership, Recruiting, Customer Service, Commercial Insurance, Employee Relations, Risk Management, Legal Liability, General Insurance, Insurance, Property Damage, Leadership, Executive Management, Subrogation, Workers Compensation, Management, Claims Handling, Liability, Claims Management, Auditing, Liability Analysis, Property & Casualty..., Claim, Time Management, Casualty, Commercial Lines, Claim Investigation, Claims Resolution, Litigation Management
Education
Florida Metropolitan University 1995 — 1997
MBA, Business Adm
Mount Vernon Nazarene University
BA, Business
Progressive Insurance November 2006 - Present
Penske Logistics April 2005 - November 2006
FedEx Ground March 2004 - March 2005
Stonescape (USA) Inc. September 2002 - February 2004
Skills
Workforce planning and..., Quantitative Analytics..., Organizational risk &..., Business Analysis, Project Management, Process Improvement, SQL, SharePoint, Business Intelligence, Cross-functional Team..., Business Process..., Strategic Planning, Data Analysis, Operations Management, Risk Management
Education
Florida International University 2000 — 2002
Master of Science (MS), Industrial and Systems Engineering
LE Engineering college 1996 — 1999
Bachelor of Engineering (BE), Mechanical Engineering
Llopiz Law July 2010 - Present
Gray & Llopiz May 2009 - June 2010
Reynolds Stowell Parrino February 2008 - May 2009
Cole, Scott & Kissane, P.A. January 2007 - February 2008
Progressive Insurance 2000 - 2006
Skills
Wrongful Death, Insurance, Product Liability, Defense, Bad Faith, Trials, Property & Casualty..., Claims Management, Courts, Claim, Litigation, Personal Injury, Arbitration, Personal Injury..., Insurance Law, Litigation Management, Medical Malpractice, Trial Practice, Liability, Public Liability, Automobile Accidents, Civil Litigation, Subrogation, Mediation, Hearings, Business Litigation, Appeals, Torts, Depositions, Criminal Defense, Commercial Litigation, Accident, Criminal Law, Attorneys, Bankruptcy
Education
Nova Southeastern University Shepard Broad College of Law 2000 — 2003
Juris Doctor, Law
Florida International University 1995 — 2000
Bachelors, Criminal Justice, Business
Esurance June 2013 - Present
Merrimack (NH) School District - SAU26 April 2012 - Present
Nationwide Insurance January 2004 - June 2013
Progressive Insurance January 1987 - December 2003
Skills
Property & Casualty..., Insurance, Casualty, Underwriting, Commercial Insurance, Legal Liability, Liability, Claims Management, Claim, Professional Liability, General Insurance, Property Damage, Workers Compensation, Commercial Lines, Process Improvement, Claims Handling, Claim Investigation, Leadership, Sales Management, Subrogation, Public Speaking, Claims Resolution, Litigation Management, Casualty Insurance, Liability Analysis, Umbrella Insurance
Education
Florida State University 1982 — 1986
Jesuit 1978 — 1982
Wynright Corporation October 2013 - Present
Geographic Solutions January 2009 - October 2013
Snapdragon Medical Inc. August 2008 - October 2008
Progressive Insurance May 2007 - August 2007
Skills
Quality Assurance, Testing, Agile Methodologies, Test Planning, Visual Studio, Telerik, Visual Basic 5.0/6.0, Java, C#, Regression Testing, Software Documentation, Web Testing, SDLC, Software Engineering, XML, Microsoft SQL Server, VB.NET, T-SQL, Visual Basic
Education
Florida Institute of Technology 2004 — 2008
BS, Software Engineering
Winkenhofer Pine Ridge Funeral Home July 2015 - Present
Culley's MeadowWood Funeral Home October 2012 - June 2015
Florida State University August 2007 - August 2009
Progressive Insurance May 2005 - March 2007
Skills
Property & Casualty..., Insurance, Customer Service, Workers Compensation, Outlook, Microsoft Office, Underwriting, Microsoft Excel, Data Analysis, Claims Management, Time Management, Data Entry
Education
St. Petersburg College 2011 — 2012
Associate of Science (A.S.), Funeral Service and Mortuary Science
Florida State University 1999 — 2005
Bachelors, Social Sciences
Progressive Insurance May 2009 - Present
Progressive Insurance June 2005 - May 2009
Progressive Insurance November 2001 - June 2005
Education
Florida State University 1989 — 1993
BS, Communication
Progressive Insurance May 2013 - February 2015
Novis Pharmaceuticals, LLC April 2005 - April 2013
Skills
Selling, Pharmaceutical Sales, Pharmaceutical Industry, Sales, Product Launch, Sales Effectiveness, Healthcare, Customer Service, Selling Skills, Medical Devices, Account Management, Hospital Sales, Hospitals, Cold Calling, Sales Management, Sales Operations, Insurance, Team Building, Claims Management, Strategic Planning, New Business Development, Negotiation, CRM, Cross-functional Team..., Microsoft Office, Microsoft Excel, Time Management, Customer Satisfaction, Contract Negotiation, Customer Retention
Education
Florida International University 2002 — 2005
Bachelor's degree, Psychology
Miami Dade College 1999 — 2002
Associate of Arts (A.A.), Psychology
Christopher Columbus High School 1995 — 1999
High School Diploma, High School/Secondary Diplomas and Certificates
Progressive Insurance January 2013 - Present
Progressive Insurance August 2011 - January 2013
Progressive Insurance March 2010 - July 2011
Progressive Insurance October 2007 - February 2010
Progressive Insurance October 2006 - October 2007
Skills
Casualty Insurance, Commercial Insurance, Liability, Claim Investigation, Insurance
Education
Florida State University 2001 — 2003
Bachelor of Business Administration (B.B.A.)
Yates & Schiller, P.A. March 2009 - Present
Florida Wolfs Lair Inc April 2005 - Present
Progressive Insurance July 2005 - February 2009
Vanguard Car Rental USA June 1995 - November 2004
Skills
Insurance, Claim, Liability
Education
Florida International University 1993 — 1995
Bachelor of Arts (B.A.), Psychology, Cum Laude
Progressive Insurance May 2012 - Present
AT&T January 1998 - May 2012
Skills
Telecommunications, Wireless, GSM, CDMA, Computer Network..., Managed Services, Switches, Ethernet, Troubleshooting, WAN, Project Management, Wireless Networking, Telephony, Mobile Technology, Fiber Optics
Education
Nova Southeastern University 2010 — 2012
Master of Business Administration (MBA), Accounting
Florida International University 2002 — 2006
Master of Business Administration (MBA)
Progressive Insurance April 1999 - Present
Skills
Property & Casualty..., Casualty, Insurance, Underwriting, Commercial Insurance
Education
Florida State University
Progressive Insurance June 1998 - Present
Skills
Claims, Liability, Insurance, Customer Satisfaction, Claims Management, Property Damage, Casualty, Property & Casualty..., Insurance Claims, Litigation, Claim, General Insurance, Liability Analysis, Process Improvement, Commercial Insurance, Claim Investigation, Litigation Management, Legal Liability
Education
Florida International University 1989 — 2003
BA, Management and International Business
Progressive Insurance January 2008 - Present
Public Defenders Office May 2007 - December 2007
Education
Florida State University 2003 — 2007
Bachelor of Science (B.S.), Criminology
Progressive Insurance February 2009 - Present
Education
Florida Gulf Coast University
Bachelor's in Business, Sports Studies
Bouchard Insurance May 2005 - Present
Progressive Insurance 2002 - 2005
Skills
Property & Casualty..., Commercial Insurance, Insurance, Casualty, Workers Compensation, Licensed Property &..., Liability, Underwriting, Commercial Lines, Licensed Life & Health..., Professional Liability, General Insurance
Education
Florida State University
Bachelor of Science
Suwannee High School
University of Florida
AA, Business
Apple March 2013 - Present
Amazon March 2012 - March 2013
Progressive Insurance August 2010 - April 2012
Progressive Insurance August 2009 - September 2010
Progressive Insurance March 2008 - August 2009
Skills
QTP, Quality Center, Black Box Testing, Testing, SQL, C#, Test Cases, VBScript, Java, Test Planning, Test Automation, Manual Testing, Software Quality..., Test Strategy, System Testing, Waterfall, Agile, XML, Visual Studio, Agile Methodologies
Education
Florida Institute of Technology 2004 — 2007
Bachelor of Science, Computer Science
Progressive Insurance November 2014 - Present
Skills
Accounting, Windows, Microsoft Word, C, Teaching, English, C++, Event Planning, Photoshop, Outlook, Public Relations, Management, Customer Service, PowerPoint, Social Media, Research, Negotiation, Microsoft Office
Education
Florida International University
Business Administration and Management, General
Progressive Insurance June 2014 - March 2015
JPMorgan Chase January 2012 - June 2014
T-Mobile USA July 2009 - July 2010
T-Mobile May 2006 - July 2009
T-Mobile October 2001 - May 2006
T-Mobile March 2001 - October 2001
T-Mobile January 2000 - March 2001
Skills
B2B, Sales, Retail, Leadership, Customer Satisfaction, Management, Training, Coaching, Merchandising, Customer Service, Customer Retention, Direct Sales, Sales Management, Sales Operations
Education
Florida International University
Bachelor of Business Administration, Marketing
Progressive Insurance October 2006 - Present
Dept. of Homeland Security / FEMA External Affairs Reservist October 2002 - October 2006
Advance Auto Parts November 2001 - October 2002
Skills
Property Damage, Liability, Property & Casualty..., Claim, Insurance, Customer Service, Liability Analysis, Claims Management, Claim Investigation, Claims Handling, Claims Resolution, Microsoft Excel
Education
Florida International University - College of Business Administration 2009 — 2010
Master of Business Administration (MBA), International Business
University of Central Florida 1998 — 2002
Bachelor of Arts (BA), Psychology
Progressive Insurance 1995 - 2010
Education
Florida State University 1991 — 1993
BS, Psychology
Lee Memorial Health System June 2014 - Present
NCH Healthcare System April 2013 - June 2014
Insurance and Risk Management May 2011 - October 2012
Orlando Sentinel July 2006 - January 2007
Fairwinds Credit Union 2006 - 2007
Progressive Insurance 2003 - 2006
Skills
Customer Service, Call Center, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Data Entry, Social Networking, Outlook, Customer Satisfaction, Customer Retention, Sales, Process Improvement, Insurance
Education
University of Central Florida 1998 — 2001
BA, Political Science
Florida Gulf Coast University
Certificate, Paralegal Studies
Florida Community College at Jacksonville 1993 — 1998
General Studies
Direct General Auto Insurance August 2013 - Present
Progressive Group of Insurance Companies November 2004 - June 2011
Progressive Insurance May 1994 - June 2011
Progressive Group of Insurance Companies January 2004 - November 2004
Progressive Group of Insurance Companies November 2000 - January 2004
Progressive Group of Insurance Companies May 1994 - November 2000
Identifx Investigative Services August 1990 - May 1994
Identifax Investigative Services August 1990 - May 1994
Skills
Project Management, Litigation, Property & Casualty..., Auditing, Internal Audit, Data Analysis, Leadership, Management, Claim, Insurance, Risk Management
Education
Florida State University 1986 — 1990
B.S., Criminology
Florida State University
Bachelor of Science, Criminology
Gulf Coast REO Preservations November 2014 - Present
Palafox Pet Salon January 2013 - October 2014
P&G March 2011 - January 2013
Barneys Pet World October 2004 - February 2011
Progressive Insurance December 2001 - December 2003
AT&T/Citibank Universal Card May 1990 - January 2001
Arthur Rutenberg Homes 1988 - 1990
Skills
Consumer Products, Shopper Marketing, Customer Insight, Brand Equity, Brand Management, Key Account Development, Categorization, Cross-functional Team..., Competitive Analysis, Forecasting, AC Nielsen, Key Account Management, Sales, Operations Management, Accounting, Management, Team Management, Store Management, Store Operations, Customer Support, Customer Service, Customer Retention, Account Management, Accounts Payable, Account Reconciliation, Marketing, Pricing, Merchandising, Retail, Sales Operations, P&L Management, Inventory Management, P&L, Grocery
Education
FCCJ
Accounting, Accounting and Business/Management
Florida Community College at Jacksonville
Progressive Insurance January 1998 - Present
Skills
Property Damage, Insurance, Insurance Claims, Claim, Litigation, Personal Injury, Property & Casualty...
Education
Florida International University 1989 — 1991
BA Hospitality Management, Hospitality Management
Johnson and Wales University 1987 — 1989
AA Culinary Arts, Culinary Arts
Stay At Home Mommy 2015 - Present
Progressive Insurance June 2013 - April 2015
Progressive Insurance January 2012 - April 2015
CVS Health May 2011 - January 2012
CVS Health 2008 - 2012
Skills
Insurance, Property Damage, Enforcement, Claim, Claims Management, Claim Investigation, Investigation, Casualty, Claims Resolution, Leadership, Liability, Microsoft Excel, Time Management
Education
Florida State University 2010 — 2011
Master in Science, Criminology
Tusculum College 2004 — 2009
Bachelor of Arts, Athletic Training; Psychology
The Auto Club Group August 2011 - Present
InsTrust Insurance Group April 2007 - October 2011
Progressive Insurance November 1999 - April 2007
Skills
Property and Casualty..., Claims Project..., Tort Litigation..., Claim, Claims Management, Insurance, Property & Casualty..., Property Damage, Liability, General Insurance, Casualty Insurance, Commercial Insurance, Legal Liability
Education
Florida State University - College of Business 2005 — 2007
Masters Degree, Business Administration
Florida State University - College of Business 1995 — 1997
BS, Finance
Self-employed January 2012 - Present
Progressive Insurance October 2007 - April 2012
JHT, Inc. January 2006 - June 2007
Skills
Copy Editing, Image Editing, Negotiation, General Understanding..., Customer Relations, Medical Records Analysis, Accurate Claims..., Policy Interpretation..., Payment Accuracy, Conflict Management, Problem Solving, Organization, Market Research, Online Research, Online Retail, Photoshop, Heavy Calendaring, Communication, Interior Design, Building Relationships, Public Speaking, Creative Writing
Education
Rollins College 2005 — 2007
Bachelor's degree, English Language and Literature, General
Florida State University 1999 — 2000
Progressive Insurance November 2013 - Present
Walmart February 2013 - November 2013
Walmart September 2012 - February 2013
Walmart June 2010 - September 2012
FedEx Ground October 2010 - December 2011
Florida Institute of Technology September 2007 - May 2010
Southwest Research Institute June 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, IDL, Mac OS X, Mac, Windows, Programming, Research, Astronomy, Planetary Science, Physics, Astrophysics, OS X, Customer Service, Merchandising, Inventory Management, Science, Fortran, Matlab, Statistics, Technical Writing, Data Analysis, Forklift Operator, Power-lifting equipment
Education
Florida Institute of Technology 2006 — 2010
Bachelor's degree, Astronomy and Astrophysics, GPA: 3.5
Jesus College
Study Abroad
Progressive Insurance March 2012 - Present
Progressive Insurance January 2008 - March 2012
Progressive Insurance January 2004 - February 2008
Skills
Property, Subrogation, Property Damage, Claim, Auto Claims, Insurance, Claims Resolution, Commercial Lines, Claims Handling, Claim Investigation, Commercial Insurance, Property Claims, Adjusters, Accident, Claims Management, Litigation Management, Insurance Adjusting, Licensed Property, Catastrophe, Insurance Law, PIP, Motorcycle, Commercial Vehicle, Claims Investigations, Casualty
Education
Andrew Oxley Leadership
Florida State University
Canon, Inc. April 2013 - Present
MGI Digital Graphic Technology January 2008 - March 2013
Progressive Insurance January 2007 - December 2007
Florida Institute of Technology May 2006 - December 2006
Skills
Digital Electronics, French, Network Engineering, Test Automation, Team Leadership, Troubleshooting, Network Administration, Consumer Electronics, Network Security, Electrical Engineering, Program Management, Adobe Creative Suite, Mechanical Analysis, Programming, Hydraulics, Process Engineering, Environmental Awareness, AutoCAD Mechanical, System Testing, Teamwork, Test Management, Project Planning, QTP, Digital Printing, Inkjet, Color Management, Testing, Quality Assurance, Product Development, Microsoft Office, Management, Project Management, Analysis, Leadership, Training, Microsoft Excel, Engineering, Sales, New Business Development, Customer Service, Marketing Strategy
Education
Florida Institute of Technology 2004 — 2006
Bachelor of Science (BS), Electrical and Computer Engineering
CERAM Sophia Antipolis 2002 — 2004
Associate of Science (A.S.), Electrical and Electronics Engineering
Progressive Insurance January 2015 - Present
Progressive Insurance April 1994 - December 2014
Skills
Litigation, Claim, Claims Management, Insurance, Property & Casualty..., Commercial Claims
Education
Florida State University
Chemistry
Progressive Insurance August 2003 - Present
Education
Florida International University
Bachelor's degree, Psychology and Marketing
Progressive Insurance November 2010 - Present
Education
Florida State University 2008 — 2010
Master of Arts (MA), History
University of Central Florida 2004 — 2008
Bachelor of Arts (BA), History
Progressive Insurance Staff WriterThe News-Press, GannettMay 2000 - July 2005
The Miami Herald August 1999 - May 2000
Skills
Insurance, Property & Casualty..., Customer Service, Liability, Commercial Insurance, General Insurance, Casualty Insurance, Claims Management, Microsoft Excel
Education
Florida International University 1995 — 2000
Bachelor of Science (BS), Journalism and Mass Communications
Progressive Insurance January 2007 - Present
Progressive Insurance January 2005 - January 2007
Progressive Insurance September 2002 - December 2004
JCPenney January 1992 - August 2001
Education
Florida International University
Master’s Degree, Finance
University of Florida
Bachelor’s Degree, Business Administration and Management, General