ServiceMaster Company
Industry: Maid service company
DescriptionServiceMaster Global Holdings, Inc., is a public Fortune 1000 company that provides residential and commercial services. Its headquarters are located in Memphis, Tennessee after moving there from Downers Grove, Illinois in early 2007. Headquarters: Memphis, Tennessee, United States CEO: Nikhil Madhukar Varty (Jul 2017–) Founder: Marion E. Wade Subsidiaries: Terminix, American Home Shield,
ServiceMaster List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ServiceMaster. You can filter them based on skills, years of employment, job, education, department, and prior employment.
ServiceMaster Salaries. You can even request information on how much does ServiceMaster pay if you want to. Learn about salaries, pros and cons of working for ServiceMaster directly from the past employees.
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1,915 ServiceMaster employees in database. Find out everything there's to know about ServiceMaster employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ServiceMaster Employees
World Trade Center Mississippi May 2015 - Present
Belhaven University August 2014 - Present
Plato's Closet June 2014 - Present
McAlister's Deli (Corporation) August 2011 - August 2013
ServiceMaster May 2011 - August 2011
Skills
Customer Service, Cultural Competency, Organization, Management, Communication, Public Speaking, Gymnastics, Childcare, Diligent, Fashion, Tumbling, Interview Skills, Jewelry Design, PowerPoint, Marketing, Entrepreneurship, Time Management, Microsoft Office, Social Media
Education
Belhaven University 2012 — 2016
Business Administration and International Studies
The University of Memphis
TruGreen January 2014 - Present
Comprehensive Pharmacy Services November 2012 - December 2013
ServiceMaster May 2011 - November 2012
DAC Fitness March 2009 - August 2011
Emerge Memphis January 2011 - May 2011
Skills
Accounting, Customer Service, Financial Analysis, Financial Reporting, Forecasting, Microsoft Excel, Microsoft Office
Education
Christian Brothers University 2013 — 2015
Master of Business Administration (MBA)
The University of Memphis 2007 — 2011
Bachelor of Business Administration (B.B.A.), Accounting and Finance
U.S. Department of the Treasury November 2011 - Present
ServiceMaster October 2007 - November 2011
H&R Block December 2010 - April 2011
Skills
Communication, Photography, Editing, Employee Training, Administrative..., Microsoft Word, Microsoft Office, Microsoft Excel, Microsoft SQL Server, Social Media, Cloud Applications, Customer Satisfaction, Marketing Communications, PowerPoint
Education
Walden University 2011 — 2013
Master of Business Administration (MBA), Marketing
The University of Memphis 2006 — 2010
Bachelor of Arts (B.A.), Mass Communication/Media Studies
City of Germantown April 2014 - Present
ServiceMaster September 2010 - February 2014
Skills
Job Evaluation, Job Analysis, Job Descriptions, Compensation, PeopleSoft, HRIS, FMLA, Workforce Planning, Personnel Management, Onboarding, HR Policies, New Hire Orientations, Customer Service, Employee Relations, Microsoft Excel, Team Building, Microsoft Office
Education
The University of Memphis 2006 — 2010
Bachelor's degree, Business Administration and Management, General
Nike, Inc. December 2013 - Present
Lowe's Home Improvement, Corporate Office September 2012 - September 2013
Range USA, Inc. August 2006 - May 2012
ServiceMaster July 2003 - August 2006
ServiceMaster Clean December 1994 - June 2003
Skills
Instructional Design, Organizational..., Leadership, Training, Leadership Development, E-Learning, Program Management, Management, Human Resources, Team Building, Onboarding, Instructor-led Training, Project Management, Visio, Talent Management, Employee Training, ADDIE, Needs Analysis, Training Delivery, Coaching, Blended Learning, Interviews, PowerPoint, Performance Improvement, Change Management, Training Facilitation
Education
The University of Memphis
Bachelor of Fine Arts (B.F.A.), Communication, General
ServiceMaster May 2013 - March 2015
FedEx May 2012 - January 2013
Pizza Hut October 2009 - 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, PowerPoint, Leadership, Project Management, Strategic Planning
Education
The University of Memphis 2011 — 2016
Bachelor’s Degree, Marketing
ServiceMaster May 2014 - Present
Dewberry & Davis December 2005 - Present
Acxiom 1995 - 2005
Lifeblood/Mid-South Reqional Blood Center 1985 - 1995
Skills
PMP, Database Administration, Data Analysis, Technical Writing
Education
The University of Memphis 1974 — 1980
Master of Education, Marketing and Business Administration
Terminix February 2013 - Present
Servicemaster 2013 - 2014
Take A Break Cafe & Coffee Shop March 2012 - October 2012
Skills
Food Service, Customer Service, Sales, Telephone Skills, Direct Sales, Customer Experience, Social Media, New Business Development, Hospitality, Marketing Strategy, Food & Beverage, Restaurants, Customer Retention, Marketing, Cold Calling, Food, Management, Sales Operations, Team Building, Sales Management, Account Management, Leadership
Education
The University of Memphis 2003 — 2007
Early Childhood Education and Teaching
Gastro One September 2014 - Present
St. Francis Hospital July 2011 - Present
ServiceMaster December 2006 - Present
Fry's Electronics September 2009 - August 2011
Fry’s Electronics September 2009 - August 2011
Lakeside Behavioral Health June 2008 - April 2010
Lakeside Behavioral Health June 2008 - April 2010
Guardian Community Living October 2006 - October 2009
FedEx Forum August 2004 - February 2007
Sandra’s Unlimited August 1999 - July 2005
Skills
Nursing, Customer Service, Medical Records, Management, Data Entry, Mental Health, Payroll, Leadership, Sales, Human Resources, Microsoft Word, Accounts Payable, Team Building, Program Management, Psychotherapy, Teaching, Public Speaking, Outlook, Hospitals, Event Planning, Invoicing, Microsoft Excel, Budgets, Process Improvement, PowerPoint, Time Management, Team Leadership, Recruiting, Microsoft Office, Nonprofits, Policy
Education
The University of Memphis 2006 — 2010
Bachelors of Professional Studies, Mental Health & Mgmt
Hamilton High School 1999 — 2003
Diploma, General Studies
ServiceMaster October 2012 - April 2013
ServiceMaster November 2009 - October 2012
ServiceMaster August 2007 - November 2009
ACB May 2005 - August 2007
RiceTec January 2003 - March 2004
Skills
Advertising, Customer Service, Marketing, Budgets, Team Building, Competitive Analysis, Marketing Strategy, Marketing Communications, Email Marketing, Direct Marketing
Education
The University of Memphis 1998 — 2000
BA, Marketing/Management
The University of Memphis 1997 — 2000
BA, Marketing/Marketing Management
ServiceMaster--Merry Maids January 2013 - Present
ServiceMaster April 2010 - December 2012
Skills
Technical Writing, Creative Writing, Marketing Communications, Communication, Corporate Communications, Internal Communications, Social Media Marketing, Digital Marketing, Multimedia, Multi Tasking, Proactive self-starter, Problem Solving
Education
The University of Memphis 2005 — 2009
Bachelor of Arts (B.A.), English--Professional Writing
ServiceMaster February 2009 - April 2011
RIX INTERNATIONAL, LLC, Memphis, TN October 2008 - February 2009
Kenexa (formerly BrassRing) May 2004 - June 2007
International Paper April 2000 - January 2004
Fundcraft Publishing 1999 - 2000
Kelly Services May 1998 - December 1998
ADVO 1996 - 1998
Olsten Staffing Services 1991 - 1996
Skills
Applicant Tracking..., Talent Acquisition, Training, Interviews, Executive Coaching, Management, Leadership Development, Team Building, Coaching, Leadership, College Recruiting, Performance Management
Education
The University of Memphis
B.A, English, Education
ServiceMaster Customer Service and Sales ManagementCingular1993 - 2002
Holiday Inn Worldwide 1976 - 1992
Skills
Sales Management, Customer Retention, Call Centers, Customer Experience, Sales, Customer Satisfaction, Team Building, Customer Service, Marketing, Management, Account Management, Process Improvement, Coaching, Operations Management, CRM, Leadership, Team Leadership
Education
The University of Memphis
University of Memphis December 2014 - Present
Accountemps August 2014 - November 2014
Victory University January 2013 - May 2014
Accountemps March 2012 - January 2013
Carlisle Corporation December 1999 - August 2011
ServiceMaster March 1999 - December 1999
Skills
Administrative Support, Payroll, Accounts Receivable, Data Entry, Balance Sheet, Multi-State Sales Tax, Salary, Accounts Payable, Year-end Close, Account Reconciliation, Administrative..., Accounting, Microsoft Office, Journal Entries, General Ledger, Financial Statements, Microsoft Word, Microsoft Excel
Education
The University of Memphis 1986 — 1991
BA, Finance
North Pontotoc Attendance Center 1982 — 1986
High School Diploma, General Studies
TruGreen January 2014 - Present
ServiceMaster November 2005 - December 2013
Shred-it February 1996 - July 2005
Skills
Customer Satisfaction, Operations Management, Project Management, Team Building, Customer Service, Inventory Management, Process Improvement, Account Management, Contract Negotiation, Purchasing, Budgets, Training, Management, Customer Retention, Sales, Vendor Management, Sales Management, Leadership, Recruiting, Forecasting, Sales Operations, Process Scheduler, Negotiation, Income Statement, Call Centers, Cross-functional Team..., Coaching, Logistics, Cold Calling, Strategic Planning, Team Leadership, New Business Development, Sales Process, Pricing, P&L Management, Profit, B2B, Direct Sales, Hiring, Selling, Customer Experience, Retail, Fleet Management, Employee Training, CRM, Business Planning, Employee Relations, P&L, Marketing, Time Management
Education
The University of Memphis 1991 — 1993
Business Administration and Management, General
GSK May 2015 - Present
Medtronic May 2014 - May 2015
Medtronic August 2013 - May 2015
Medtronic October 2012 - May 2015
Medtronic June 2012 - May 2015
ServiceMaster February 2011 - April 2011
Hilton Worldwide October 2010 - February 2011
The University of Memphis 2007 - 2010
Skills
Quality System, CAPA, FDA, ISO 13485, Quality Control, Document Management, Project Management, Cross-functional Team..., Technical Documentation, Continuous Improvement, Training, Software Documentation
Education
The University of Memphis 2006 — 2010
Bachelor of Arts (BA), Psychology
Desoto County Board of Supervisors December 2008 - Present
Union University December 2010 - June 2013
Memphis Chapter SHRM 2009 - 2010
NW MS SHRM 2008 - 2010
Sedgwick CMS 2007 - 2008
University Hospital 2007 - 2008
RR Donnelly 2006 - 2007
Merry Maids 2003 - 2006
Servicemaster 2001 - 2003
Harrah's Entertainment 2001 - 2001
Skills
Workers Compensation, Employee Relations, Certified Case Manager
Education
Embry Riddle Aeronautical University 1995 — 1998
Masters, Business Administration
The University of Memphis 1983 — 1988
Bachelor, Professional Studies in Health Care Administration
The University of Memphis 1974 — 1976
Associate of Arts, Nursing
Watkins Overton
Flint Learning Solutions October 2014 - Present
Nike March 2014 - October 2014
UT Medical Group April 2012 - March 2014
ServiceMaster March 2013 - October 2013
Methodist Healthcare April 2011 - April 2012
L G & W Federal Credit Union January 2007 - March 2011
Trader Publishing Company January 2005 - July 2006
Skills
Technical Writing, Instructional Design, Software Documentation, Captivate, Photoshop, Editing, Healthcare, EMR, Marketing Communications, Healthcare Information..., Curriculum Design, CPOE, Adult Education, E-Learning, Dreamweaver, Job Aids, Technical Training, Technical Communication, Adobe Creative Suite, Adult Learning Theory, Articulate Studio, Blended Learning, Newsletters, Articulate Storyline, SharePoint, Needs Analysis, Learning Management, Performance Improvement, Project Management, Training Delivery, Instructor-led Training, Leadership, Camtasia, Hands-on Training
Education
The University of Memphis
English, Literature
Fred's Inc. July 2015 - Present
ServiceMaster March 2011 - 2015
PFIZER INC May 2001 - December 2010
Barnhart Crane & Rigging December 1999 - May 2001
AUTOZONE, INC October 1989 - December 1999
COCA - COLA BOTTLING COMPANY May 1996 - March 1997
Skills
Process Improvement, Analysis, Visio, SAP, Accounting, Accounts Payable, Management, Finance, Auditing, Leadership, General Ledger, Access, Project Management, PeopleSoft, Variance Analysis, Financial Systems
Education
The University of Memphis
BBA, Finance
The University of Memphis
Interviewing January 2015 - Present
FedEx Office May 2005 - April 2014
Ablest Staffing March 2003 - May 2005
FEDEX KINKOS January 1997 - February 2003
Insituform Technologies January 1992 - February 1996
ServiceMaster March 1982 - January 1992
Skills
Sales, Print Management, Account Management, New Business Development, Sales Process, Customer Retention, Cold Calling, Management, Sales Management, Marketing, Income Statement, Customer Service, Leadership, Direct Sales, B2B, Customer Satisfaction, Advertising, Sales Operations, Salesforce.com, Selling, Team Building, Strategic Planning, Marketing Strategy, Time Management, Team Leadership, Leadership Development, Budgets, Human Resources, Coaching, Inventory Management, Process Improvement, Operations Management, Recruiting, Negotiation, Public Speaking, Online Marketing, Social Networking, Marketing Communications, Online Advertising, Change Management, Contract Negotiation, Event Planning, Vendor Management, Public Relations, Social Media Marketing, Strategy, Project Management, Training, Employee Relations, Performance Management
Education
The University of Memphis 1986 — 1991
Bachelor's degree, Business, Management, Marketing, and Related Support Services
University of Mississippi 1976 — 1977
None, Sales and Marketing Operations/Marketing and Distribution Teacher Education
Olive Branch High School 1964 — 1975
Graduate, Standard
ServiceMaster April 2012 - Present
American Home Shield 2012 - Present
Enterprise Property Management April 2004 - May 2011
Meritan, Inc. October 1991 - April 2004
Skills
Customer Service, Outlook, Team Building, Training, Sales, Human Resources, Employee Benefits, Pension Administration
Education
The University of Memphis 2004 — 2010
BS, Elementary Education and Teaching, K-6
LCS March 2015 - Present
Ericson Group Inc March 2014 - March 2015
Quality Dent Repair March 2012 - February 2014
ServiceMaster July 2009 - October 2011
Signature Advertising & Digital Solutions May 2008 - June 2009
Qsource January 2006 - May 2008
Skills
Advertising, Sales, Marketing Communications, Marketing, Account Management, Online Marketing, Marketing Strategy, Online Advertising
Education
The University of Memphis 2005 — 2009
Bachelor of Arts (B.A.) - Cum Laude, Journalism/Advertising
ServiceMaster August 2014 - Present
Pfizer October 2010 - November 2013
Pinnacle Airlines Corp. 2005 - 2010
Skills
Accounts Payable, Financial Reporting, Accounting, Forecasting, Internal Controls, Variance Analysis, Auditing, SAP, Sarbanes-Oxley Act, Account Reconciliation, General Ledger, Fixed Assets, Corporate Finance, Hyperion, Accruals, Hyperion Enterprise
Education
The University of Memphis 1999 — 2005
Bachelor of Business Administration (B.B.A.), Accounting and Finance
ServiceMaster May 2013 - Present
ReTrans, Inc. May 2012 - May 2013
University of Tennessee August 2011 - May 2012
ServiceMaster - Strategy May 2011 - August 2011
InfoWorks, Inc May 2010 - August 2010
Skills
Data Analysis, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Marketing
Education
The University of Memphis 2013 — 2015
Master of Business Administration (MBA), 3.98
University of Tennessee-Knoxville 2008 — 2012
Bachelor of Science (B.S.), Mathematics, 3.74/4.00
Hilton Worldwide February 2015 - Present
ALSAC/St. Jude February 2014 - February 2015
Geek Squad September 2013 - March 2014
ServiceMaster August 2013 - February 2014
Sedgwick December 2012 - July 2013
University of Memphis November 2010 - May 2013
Office Depot March 2010 - September 2010
Skills
Access, Microsoft Office, Windows, Outlook, Teamwork, Microsoft Excel, Time Management, Troubleshooting, Management, PowerPoint, Customer Service, Microsoft Word, Databases, Project Management, Visual Basic, SharePoint, Lync, Workamajig, MS Project
Education
The University of Memphis 2009 — 2013
Bachelor of Business Administration (BBA), Management Information Systems
Bartlett High 2004 — 2008
Diploma, General Studies
Cummins Mid-South October 2013 - Present
Sedgwick CMS March 2013 - October 2013
CBRE April 2010 - March 2013
CBRE December 2008 - April 2010
ServiceMaster 2007 - 2008
Skills
Auditing, Internal Controls
Education
Webster University
Master of Business Administration (MBA), 3.97
University of Southern Mississippi
BSBA, Accounting
FedEx January 2008 - Present
First Horizon June 2007 - January 2008
Oden Marketing & Design November 2005 - June 2007
First Tennessee Bank May 2000 - November 2004
ServiceMaster November 1998 - May 2000
Thomas & Betts January 1996 - November 1998
Skills
B2B, Direct Marketing, Digital Marketing, Marketing Strategy, Email Marketing, Social Media Marketing, Marketing, Marketing Communications, Advertising, Strategic Planning, SEO, Mobile Marketing, Interactive Marketing, Target Marketing, Integrated Marketing, Analytics, Market Planning, Strategy, Direct Mail, Database Marketing, Segmentation, Customer Acquisition, B2B Marketing, Trade Shows, Customer Retention
Education
The University of Memphis 1998 — 2000
Master of Business Administration (MBA), Marketing/Marketing Management, General
The University of Memphis 1991 — 1995
Bachelor of Business Administration (BBA), Marketing
First Data Corporation March 2015 - Present
Aerotek Commercial Staffing May 2010 - March 2015
ServiceMaster March 2008 - May 2010
ASAP Staffing Services October 2005 - March 2008
Aerotek Commercial Staffing June 2004 - September 2005
Skills
Sourcing and Recruiting, Coaching and Training, Employee Relations, Health and Safety..., HR Policies, Client Relationship..., Cultural Diversity, Customer Oriented, New Hire Orientation, Team Oriented, Staffing Services, Customer Relations, Interviewing, Coaching, Technical Recruiting, OSHA 10, Recruiting
Education
The University of Memphis 1994 — 1998
BA, Communications
ServiceMaster May 2012 - Present
Hibner Heat and AC August 2007 - June 2008
First Tennessee Bank November 2006 - August 2007
Franklin Covey August 2006 - November 2006
Silver Spirit September 2005 - January 2006
Cellular South February 2003 - September 2003
T-Mobile November 2000 - January 2003
Skills
Leadership, Customer Service, Training, Microsoft Office, Communication, Banking, Cash Handeling, Typing, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Retail
Education
The University of Memphis 2008 — 2011
BA, Psychology, Criminal Justice, Philosophy, 3.47
Tempur Sealy International November 2014 - Present
Arkema February 2012 - October 2014
ConAgra Foods November 2010 - February 2012
Hostess Brands January 2007 - November 2010
Hostess Brands, Inc. 2004 - 2006
Regions Bank 2002 - 2004
servicemaster 1997 - 2002
Skills
Performance Management, Employee Relations, Organizational..., Labor Relations, Employee Benefits, Employee Engagement, Human Resources, Personnel Management, Payroll, New Hire Orientations, Organizational Design, Benefits Administration, Onboarding, Employee Training, Talent Acquisition, Organizational..., Leadership, FMLA, Recruiting, Talent Management, Training, HR Consulting, Applicant Tracking..., Union, Management, Grievances, Employee Handbooks, HRIS, Succession Planning, Workforce Planning, HR Policies, Coaching, Deferred Compensation, Employment Law, Union Avoidance, Job Descriptions, College Recruiting, Performance Appraisal, Workers Compensation, Compensation & Benefit, PeopleSoft, Industrial Relations, Conflict Resolution, Trivia, Sports, Radio Broadcasting, Connecting People
Education
Villanova University 2011 — 2014
MS, Human Resources
The University of Memphis 1995 — 1997
BA, English Literature
University of Nebraska-Lincoln
Asentinel March 2015 - Present
Asentinel July 2014 - March 2015
Infamous Quests January 2012 - January 2015
Asentinel December 2013 - June 2014
Himalaya Studios January 2013 - September 2013
ServiceMaster August 2009 - February 2012
Skills
Flash, Graphics, Illustration, Vector Illustration, User Interface Design, Logo Design, Flash Animation, Storyboarding, Digital Illustration, Character Animation, Visual Communication, Motion Graphics, Image Manipulation, Adobe Fireworks, Supervisory Skills, Team Building, Team Leadership, Project Management, Process Improvement, Vendor Management, Customer Service, Databases
Education
The University of Memphis
Bachelor of Arts (B.A.), Graphic Design
Cordova High School 1997 — 2001
Wipro Infocrossing June 2013 - Present
Ideal Chemical and Supply Company March 2011 - June 2013
Hilton Worldwide June 2002 - January 2011
Jackson Consulting January 2002 - June 2002
ServiceMaster May 2000 - January 2002
Concord EFS December 1994 - May 2000
Skills
SQL, Windows 7, Windows, Software Documentation, Help Desk Support, Crystal Reports, Windows XP, Windows Server, Business Intelligence, Technical Support, Hardware, Microsoft SQL Server, Customer Satisfaction, Visio, SSRS, Microsoft Office, Active Directory, Lotus Notes, Hardware Support, Software Installation, Front Office, Hardware Diagnostics, End User Training, Vendor Management, Mobile Devices, Mobile Applications, Report Writing, Xtraction, Infopacc, KPI Dashboards
Education
The University of Memphis 2001 — 2005
BS, Information Technology
Southwest Tennessee Community College 1995 — 1997
AAS, Information Technology/Visual Basic Programming
Commander, Naval Installations Command September 2015 - Present
ServiceMaster August 2011 - September 2015
The ServiceMaster Company August 2009 - August 2011
Skills
Blended Learning, Talent Management, Succession Planning, Captivate, Change Management, Leadership Development, Instructional Design, Instructional Technology, Coaching, E-Learning, Performance Management, Employee Training, Training, Learning Management, Instructor-led Training, Organizational..., Needs Analysis, Adult Education, Training Delivery
Education
The University of Memphis 2007 — 2015
Ed.D., Instruction and Curriculum Leadership, Currently ABD
The University of Memphis 1998 — 2001
M.B.A, Management
University of Tennessee at Martin 1989 — 1993
BS, Social Work
FedEx Express February 2013 - Present
ServiceMaster September 2012 - January 2013
Hilton Worldwide March 2012 - July 2012
Hunter Fan Company May 2007 - March 2012
Advanced Computer Learning Company September 2006 - March 2007
North Las Vegas Municipal Court November 2003 - March 2006
Las Vegas CityLife News & Culture Weekly August 2001 - July 2003
Skills
Writing, Proofreading, Technical Writing, Adobe Creative Suite, PowerPoint, Microsoft Office, Word, Excel, Photoshop, Editing, Public Relations, InDesign, Customer Service, Social Media, Public Speaking, Event Planning, Documentation, Press Releases, Adobe Acrobat, Newsletters, Marketing Communications, Corporate Communications, Copy Editing, Copywriting, Outlook, Illustrator, Customer Relations, Problem Solving, Journalism, Instructional Design, Graphic Design, Content Management, Social Networking, Social Media Marketing, Facebook, Access, Software Documentation, Microsoft Word, Management, Quality Assurance, Training, Microsoft Excel, Time Management, Project Planning, HTML
Education
The University of Memphis 2008 — 2011
Masters, Business Administration
University of Nevada at Las Vegas 1997 — 2001
BA, Public Relations
LVA 1993 — 1997
Diploma, Instrumental Music
ServiceMaster January 2009 - Present
Michael Kors 2013 - 2013
Catherines Stores Corporation 2005 - 2008
Wet Seal February 2004 - June 2005
Macy's East April 2003 - January 2004
Macy's March 2003 - January 2004
Macy's May 2001 - March 2003
Skills
Merchandising, Advertising, Pricing, Customer Service, Retail, Excel, Microsoft Office, PowerPoint, Budgeting, Microsoft Excel, Budgets, Marketing, Product Development, Training, Business Planning, E-commerce, Marketing Strategy, Sales, Sales Management, Strategic Planning
Education
The University of Memphis 1997 — 2003
Fashion Merchandising & Marketing, Bachelo of Consumer Science
GTO Fitness on the Go January 2011 - Present
Girlz Taking Over April 2010 - Present
ServiceMaster April 2008 - Present
Adelman Law Firm January 2006 - September 2008
ServiceMaster June 2007 - April 2008
ServiceMaster November 2006 - June 2007
Hilton Hotels Corporation September 2003 - January 2006
IKON Office Solutions August 2002 - September 2003
Harrah's Teleservice Center June 1998 - June 2001
Skills
Fitness, Lifestyle, Scheduling, Customer Service, Personal Training
Education
The University of Memphis 2000 — 2004
Bachelor of Arts and Science, Political Science
Harte-Hanks Direct Marketing 2004 - Present
ServiceMaster 2007 - 2008
Harte-Hanks November 2003 - September 2007
Acxiom 2000 - 2004
Thompson & Company 1997 - 2000
Education
The University of Memphis
ServiceMaster September 2011 - Present
ServiceMaster September 2008 - September 2011
KPMG September 2007 - December 2007
Ugly Mug Coffee Co. August 2005 - April 2006
Skills
Sarbanes-Oxley Act, Internal Controls, Financial Analysis, SEC filings, Direct Marketing, Strategy, Business Strategy, Accounting, Analytics, US GAAP, Auditing, E-commerce, SEO, Digital Marketing
Education
The University of Memphis 2006 — 2008
Master of Business Administration, Business Administration
ServiceMaster July 2012 - Present
FedEx November 2011 - July 2012
FedEx November 2007 - November 2011
First Tennessee Bank 1992 - 2007
Skills
Management, Cross-functional Team..., Leadership, Project Management, Business Analysis, Strategic Planning, Strategy, Process Improvement, Marketing Strategy, Analytics, SDLC, Requirements Analysis, Visio, Business Intelligence, Marketing Communications, Vendor Management, Program Management, Enterprise Software, Business Process, Training, Budgets, Business Process..., Contract Negotiation, Marketing, Security, Team Management, IT Strategy, Marketing Management, CRM, Team Leadership
Education
University of Memphis 1992 — 1996
BBA, Accounting
Capital Impact Partners - The Green House Project August 2011 - Present
Loretto September 2009 - September 2011
Presbyterian villages of Michigan August 2004 - August 2009
ServiceMaster 1997 - 2004
Skills
Healthcare, Healthcare Management, Long-term Care, Leadership, Medicaid, Elder Care, Quality Improvement, Healthcare Consulting, Program Development, Nursing, Nonprofits, Grant Writing, Home Care, Medicare, Customer Service, Social Services, Healthcare Information..., Hospitals, Case Managment, Policy, Patient Advocacy, Healthcare Industry, Case Management, Community Development
Education
Walden University 2015 — 2020
Doctor of Philosophy (PhD) Industrial and Organizational Psychology, Organizational Diversity and Social Change - Leadership Coaching
The University of Texas at San Antonio 1991 — 1993
MBA, International Studies
The University of Texas at San Antonio 1987 — 1990
BBA, Management with concentration in Marketing
Blue Moon Inc. 2001 - Present
Powertel Communications February 1996 - May 2001
ServiceMaster 1991 - 1995
Union Planters Bank 1980 - 1991
Skills
Public Relations, Social Media Marketing, Marketing, Coaching, Social Media, Marketing Strategy, Sales, Event Planning, Leadership, B2B, Strategic Planning, Team Building, Sales Management, Account Management, Advertising
Education
The University of Memphis
Citrix October 2014 - Present
AT&T Mobility September 2011 - October 2014
Helena Chemical Company January 2011 - September 2011
Helena Chemical Company June 2008 - January 2011
ServiceMaster 2005 - 2008
Skills
Hardware, VPN, Cisco Technologies, XP, Servers, Windows 7, Operating Systems, Windows Server, Customer Service, Active Directory, Mobile Devices, Blackberry Enterprise..., iOS, WAIK, Team Leadership, Troubleshooting, Microsoft Exchange, Networking, Software Documentation, Technical Support, System Deployment, Windows, Wireless, Help Desk Support, Network Administration, Disaster Recovery, BMC Remedy, Blackberry, Citrix, Data Center, Databases, HP, Information Technology, Laptops, Printers, Routers, SAN, Software Installation, Switches, VMware, Wireless Networking
Education
The University of Memphis 2006 — 2011
History\MIS
ServiceMaster March 2013 - Present
Sophisticated Lashes 2010 - Present
ServiceMaster March 2014 - October 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Management, Leadership
Education
The University of Memphis 2012 — 2014
Associate's degree, Pre-Nursing Studies
ServiceMaster May 2014 - Present
Frazee Ivy Davis January 2014 - April 2014
Cartus May 2013 - August 2013
University of Memphis January 2011 - December 2012
University of Memphis May 2012 - August 2012
City of Covington January 2008 - August 2011
Skills
Microsoft Office..., Management, Social Media, Microsoft Certified..., Microsoft Word, Microsoft Excel, Customer Service, Leadership, Accounting, PowerPoint, Project Planning, Policy, Microsoft Office, Outlook, Public Speaking, Time Management, Facebook, Social Networking, Teamwork
Education
The University of Memphis 2014 — 2016
Master's Degree, Accounting
The University of Memphis 2010 — 2014
Bachelor's Degree, Accounting
ServiceMaster May 2005 - Present
US Department of the Treasury January 2002 - May 2005
FedEx Express January 1998 - April 2003
Skills
Contact Center..., Project Management, Customer Service, Team Leadership, Training & Development, Recruiting, Relationship Management, Call Centers, Customer Experience, Workforce Management, Training, Leadership, Management, Team Management, Analysis, Sales, Customer Satisfaction, CRM, Coaching, Customer Retention, Employee Training, Performance Management, Budgets
Education
The University of Memphis 1995 — 2001
Bachelor of Science (BS) - Business Administration, Marketing/Marketing Management, General
Terminix August 2000 - Present
ServiceMaster August 2013 - April 2014
Terminix International June 2005 - August 2013
Skills
New Business Development, Management, Leadership, Direct Sales, Coaching, Cross-functional Team..., Sales, Sales Management, Team Building, Marketing, Sales Process, Customer Retention, Customer Satisfaction, Team Management, Public Speaking, Business Strategy, Analysis, Team Leadership, Call Centers, Performance Management, Recruiting, Cold Calling
Education
The University of Memphis 2001 — 2006
BBA, Marketing
First American Home Buyers Protection March 2013 - February 2015
First American Home BuyersProtection November 2012 - March 2013
ServiceMaster August 2010 - March 2012
American Home Shield August 2000 - August 2010
Aihu 2009 - 2010
American Home Shield - ServiceMaster January 1999 - August 2000
American Home Shield - ServiceMaster January 1998 - January 1999
Skills
CRM, Customer Retention, Management, Customer Satisfaction, Analytics, Project Management, Customer Service, Sales, Account Management, Direct Mail, Direct Marketing, Microsoft Excel, Sales Operations, Database Marketing, Budgets, Direct Sales, Access, Coaching, Call Centers, Program Management, Team Management, Negotiation, Data Analysis, Customer Acquisition, Problem Solving, Customer Relations, Print Production, Siebel, Digital Strategy, Budgeting, Microsoft Office, Excel, Word, Cognos, Oracle Discoverer, Employee Management, Direct Mail Campaigns, Retention Management, Start-ups, Small Business, Workshop Facilitation, B2B Marketing, Print, Executive Management, Outsourcing, Requirements Analysis, PowerPoint, Microsoft Word, Six Sigma, Pentaho
Education
State Tech 1998 — 2002
Associates, Accounting with Conc in Taxation
The University of Texas at San Antonio 1995 — 1996
ServiceMaster June 2015 - Present
FedEx Services January 2014 - May 2015
FedEx Services February 2010 - January 2014
FedEx Services March 2006 - February 2010
International Paper 1999 - 2006
Skills
Tax, Income Tax, Accounting, Auditing, Corporate Tax, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Tax Law, Tax Accounting, Financial Accounting, Tax Preparation, PeopleSoft, Process Improvement, Tax Research, US GAAP, Sarbanes-Oxley, GAAP, General Ledger, Account Reconciliation, Consolidation, Tax Returns, SEC filings, Mergers, Spreadsheets, Due Diligence, Fixed Assets, Analysis, Accruals, Journal Entries, Microsoft Excel, FIN 48, Hyperion Enterprise, FAS109, IFRS, Financial Analysis, Talent Acquisition
Education
The University of Memphis 1993 — 1999
Bachelor of Business Administration (B.B.A.), Accounting
The University of Memphis
Master's degree, Federal Income Taxation
Mid-America Apartment Communities March 2011 - Present
Comprehensive Pharmacy Services 2006 - 2008
Sacred Heart Southern Missions 2002 - 2004
Eurofins Group 1999 - 2002
ServiceMaster 1996 - 1999
Skills
Employee Benefits, Payroll, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Recruiting, Leadership, Human Resources, Public Speaking, Customer Service, Management, Benefits Administration, Employee Relations, ADP Payroll, Employee Wellness, Team Building
Education
The University of Memphis 1991 — 1995
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
University of Memphis September 2015 - Present
Semmes-Murphey Clinic -- Excellence in Neuroscience June 2015 - Present
UPS November 2014 - May 2015
Caissa Public Strategy October 2013 - September 2014
City of Memphis May 2013 - October 2013
ServiceMaster May 2012 - August 2012
Tennessee General Assembly January 2012 - May 2012
Kaplan Test Prep August 2011 - December 2011
The University of Memphis August 2011 - December 2011
Fulton County Government June 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C, Windows, Matlab, Event Planning, AutoCAD, Time Management, Project Planning, Marketing, Leadership, Community Outreach, Nonprofits
Education
The University of Memphis 2009 — 2013
Bachelor of Arts and Science, Psychology and Criminal Justice
The Newseum October 2012 - Present
Elvis Presley Enterprises October 2000 - October 2012
Baptist Memorial Health Care January 1997 - October 2000
ServiceMaster January 1996 - January 1997
Cleo, Inc. November 1990 - December 1995
Skills
Advertising, Marketing Communications, Copywriting, Marketing, Newsletters, Strategy, Graphic Design, Leadership, Photography, Management, Video Production, Budgets, Brochures, Entertainment, Packaging, Website Development
Education
The University of Memphis 1983 — 1989
Bachelor of Arts in Journalism with a concentration in Advertising, Advertising, Marketing, Graphic Design
ServiceMaster July 2013 - Present
Binswanger Enterprises, LLC May 2010 - July 2013
Clinique Cosmetics April 2004 - July 2012
Skills
Benefits Administration, Employee Relations, HRIS, FMLA, Human Resources, Employee Engagement, Outlook, Personnel Management, New Hire Orientations, Onboarding, Process Improvement, Employee Handbooks, Performance Management, Performance Appraisal, Applicant Tracking..., ADP HRB, Organizational..., Job Descriptions, HR Policies, Employee Benefits, EEO, Exit Interviews, Open Enrollment, Salary, I-9 Compliance, Leave of Absence, Employee Recognition
Education
The University of Memphis
Bachelors, Management; Business Administration
The University of Memphis
Pfizer May 2014 - Present
ServiceMaster April 2013 - May 2014
ServiceMaster September 2007 - April 2013
TruGreen September 2005 - September 2007
LEDIC Management Group March 2005 - September 2005
CEBU KNOTSBERRY FOODS CORPORATION - JOLLIBEE, SUBSIDIARIES OF GAISANO SOUTH GROUP OF COMPANIES INC January 2004 - May 2004
VICSAL DEVELOPMENT CORPORATION June 2000 - June 2002
Skills
Partnership Taxation, International Tax, Corporate Tax, Foreign Tax Credit, Financial Reporting, Accounting, Tax Accounting, Sarbanes-Oxley Act, Account Reconciliation, Windows Word, Excel,..., JD Edwards accounting..., Vertex & Corptax tax..., foreign earnings and..., Accounts Payable, Internal Controls, Financial Accounting, GAAP, Tax Preparation, Tax Returns, Tax Research, JD Edwards, Income Tax, Journal Entries, Tax, Financial Statements, Fixed Assets, General Ledger, Payroll, Bank Reconciliation, Variance Analysis, Expenses, US GAAP, Peachtree, QuickBooks, Accruals, Property Tax, Cash Flow, Budgets, Internal Audit, UK Corporation Tax, Transfer Pricing, PeopleSoft, Consolidation, Financial Analysis, Forecasting, Year-end Close, State Tax, Depreciation, Corporate Finance, Accounts Receivable
Education
University of San Jose - Recoletos 1999 — 2003
Bachelor of Science (B.S.), Accounting
The University of Memphis
Wyatt, Tarrant & Combs, LLP October 2013 - Present
Private Practice 2000 - October 2013
ServiceMaster 1997 - 2002
BOATMEN’S NATIONAL MORTGAGE, INC. 1996 - 1997
Glankler Brown, PLLC 1990 - 1996
Skills
Corporate Law, Commercial Real Estate, Banking, Commercial Litigation, Employment Law, Transactional, Intellectual Property, Corporate Governance, Mediation, Litigation Management, Mergers, Contract Negotiation, Licensing, Insurance, Trademarks, Mergers & Acquisitions, Business Transactions, Real Estate, Legal Writing, Management, Spanish
Education
The University of Memphis—Cecil C. Humphreys School of Law 1987 — 1990
J.D. - with honors, Law
The University of Memphis 1984 — 1988
BA Philosophy, cum laude, Philosophy, Foreign Languages (Spanish); Sociology
ServiceMaster June 2005 - September 2014
ServiceMaster November 2002 - June 2005
ServiceMaster Clean December 1999 - October 2002
ServiceMaster Clean July 1999 - December 1999
Thomas & Betts 1997 - 1999
Skills
Marketing Strategy, Marketing Communications, Marketing Management, Marketing Budget..., B2B Marketing, B2C Marketing, Online Marketing, Marketing Research, Brand Development, Corporate Branding, Branding & Identity, Social Media Marketing, International Marketing, International Market..., Trade Marketing, Online Research, Trademarks, Advertising Research, Franchising, Master Franchising, Diversity Champion, Supplier Diversity, Cultural Diversity, Agency Relationship..., Project Management, Training, Six Sigma, Marketing
Education
Union University 2002 — 2004
Master of Business Administration (MBA)
The University of Memphis 1994 — 1999
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
CB Richard Ellis October 2011 - Present
Iron Data Solutions (3PL) 2004 - 2011
ServiceMaster 2002 - 2004
Schaeffer Trans, Inc. (Freight Forwarder) January 2000 - January 2001
Dobbs Fleet Leasing (Fleet Leasing) January 2000 - January 2000
Metal Products (Material Storage) January 1997 - January 2000
Metrocall, Inc (Paging and Cellular) January 1992 - January 1997
Skills
Account Management, Auditing, Inventory Management, Process Improvement, Negotiation, Customer Service, Accounts Payable, Strategic Planning, Accounts Receivable, Transportation
Education
The University of Memphis 1987 — 1992
BBA, Management
Dell May 2015 - Present
Dell March 2012 - May 2015
Dell July 2011 - March 2012
Dell November 2010 - July 2011
Cook Systems International November 2006 - June 2009
ServiceMaster 2006 - 2009
University of Memphis May 2007 - August 2007
Dell February 2006 - June 2006
Middle Tennessee State University June 2005 - February 2006
Skills
Software Engineering, Operating Systems, Linux, Servers, Network Security, Data Center, Cloud Computing, Training, Disaster Recovery, Virtualization, Network Administration, Hardware, VMware, Technical Support, Enterprise Architecture, Troubleshooting, Networking, Solution Selling, Salesforce.com, Direct Sales, Account Management, Sales Process, Enterprise Software
Education
The University of Memphis 2007 — 2010
Bachelor of Science, Computer Science
Hope Church January 2014 - Present
ServiceMaster Clean April 2008 - January 2014
ServiceMaster Clean March 2007 - April 2008
ServiceMaster Clean March 2003 - March 2007
ServiceMaster Clean January 1996 - January 1997
ServiceMaster May 1995 - January 1996
Skills
Customer Service, Account Management, New Business Development, Customer Satisfaction, Franchising, Team Building, Marketing Strategy, Sales, B2B, Strategic Planning, Marketing, Market Planning, Email Marketing, Team Leadership, Direct Marketing, Database Marketing, Customer Retention, Small Business, Marketing Management, Lead Generation, Business Development, Brand Management, Key Account Management, Social Media Marketing, Online Marketing, Training, Budgets, Online Advertising, B2B Marketing, Marketing Communications, Advertising, Strategy, Product Marketing, Trade Shows, Brand Awareness, Brand Development, Management, Leadership, Contract Negotiation, Coaching, Marketing Research
Education
The University of Memphis 1989 — 1994
Bachelor of Business Administration (B.B.A.), Marketing Management
Sears Logistics Services, Inc. August 2014 - Present
UPS Freight January 2010 - August 2014
UPS January 2010 - July 2013
Enterprise Rent-A-Car March 2008 - December 2008
ServiceMaster April 2005 - March 2008
Education
The University of Memphis 2001 — 2004
Bachelor of Business Administration (BBA), Management Information Systems, General
Cigna August 2014 - Present
ServiceMaster June 2013 - August 2014
Sedgwick CMS May 2012 - July 2013
Accredo Healthcare - a Medco Company February 2012 - May 2012
Smith & Nephew Orthopaedics February 2011 - January 2012
eVenture Technologies, LLC August 2009 - January 2011
Fujitsu February 2007 - August 2009
Flextronics, International February 2002 - February 2007
Skills
Analysis, Visio, Process Improvement, Leadership, Management, Business Analysis, Technical Writing, Microsoft Office, Training, Software Documentation, Employee Training, Databases, Systems Analysis, Requirements Analysis, Troubleshooting, Vendor Management, Information Technology, Software Development, SDLC, Software Project..., Oracle, Program Management, Data Analysis, Business Process, Cross-functional Team..., Integration, Six Sigma, SQL, Technical Presentations, SharePoint, Quality Assurance, MS Project, Enterprise Software, Business Process..., PMP, Agile Project Management, Scrum
Education
The University of Memphis 2006 — 2009
Bachelors, Business Administration, Organizational Leadership
JJ GRAPHICS January 2015 - Present
Exceptional Home Childcare 2009 - Present
ServiceMaster January 2008 - Present
Skills
Advertising, Social Media, Customer Service, Microsoft Word, Social Media Marketing, Teaching, Graphic Design, Photoshop, Logo Design, Marketing, Early Childhood..., Painting, Visual Arts, InDesign, Drawing, Oral Communication, Journalism, Broadcast Journalism, Digital Journalism, Web Advertisement, Child Development, Experience Working with..., Brand Development, Corporate Branding, Illustrator, Dreamweaver, CSS, Office Management, Microsoft Excel, Product Design
Education
The University of Memphis
The University of Memphis College of Art
central or east
ServiceMaster December 2009 - Present
Methodist-Lebonheur Hospital 2008 - December 2009
International Paper May 2008 - September 2008
The University of Memphis 2005 - 2007
Skills
Technical Writing, Instructional Design, E-Learning, Software Documentation, PowerPoint, Teaching, Blended Learning, Research, Public Speaking, Microsoft Office, Dreamweaver, Learning Management, Higher Education, Visio, Adobe Creative Suite, Flash, Captivate, Editing, Microsoft Word, Project Management, Adult Education, Instructor-led Training
Education
The University of Memphis 2006 — 2008
MS
Trinity University-Washington 1999 — 2003
B.A.
Medtronic January 2012 - Present
Smith & Nephew Orthopaedics December 2008 - December 2011
ServiceMaster April 2002 - November 2008
Skills
Workforce Planning, Succession Planning, FMLA, Employee Relations, Benefits Administration, Talent Management, HRIS, Talent Acquisition, Performance Management, Employee Engagement, Employee Benefits, Onboarding, Deferred Compensation
Education
The University of Memphis
Masters, History
The University of Memphis
Bachelors, History & Psychology
ServiceMaster March 2012 - Present
IBM April 2011 - March 2012
IBM Global Business Services February 2009 - April 2011
ServiceMaster December 2006 - February 2009
Terminix August 2002 - December 2006
Skills
Servers, VMware, Operating Systems, Hardware, Cloud Computing, Microsoft Certified..., Software Installation, BMC Remedy, Information Technology, Change Management, SCOM, Active Directory, Troubleshooting, Data Center, Windows XP, Virtualization, Network Security, Windows 7, SharePoint, Business Analysis, VMware ESX, ITIL, Cisco Technologies, Citrix, Windows Server, Vendor Management, MCSA, WAN, Microsoft Exchange, Process Improvement, XP, HP, Windows, Help Desk Support, System Administration, Technical Support, Software Documentation
Education
The University of Memphis 1996 — 2002
BS, Computer Engineering Technology
Staffmark July 2014 - Present
SIMOS Insourcing Solutions April 2013 - July 2014
PrideStaff November 2011 - April 2013
Express Employment Professionals April 2011 - November 2011
Radians, Inc August 2007 - July 2008
Endoco, Inc July 2006 - August 2007
Pyramex Safety Products December 2003 - June 2006
EBC Office Centers January 2000 - December 2003
AppleOne Employment August 1998 - January 2000
ServiceMaster April 1997 - August 1998
Skills
Temporary Staffing, Customer Service, Recruiting, Account Management, Cold Calling, Sales Operations, Talent Acquisition, Sourcing, Management, Training, Staffing Services, P&L Management, Selling, Sales Management, Coaching, New Business Development, Team Building, Program Management, Interviews, Employee Relations, Sales, Time Management, Applicant Tracking..., Public Relations, Technical Recruiting, CRM, Marketing, Temporary Placement, Purchasing, Employee Training, Leadership, Analysis, College Recruiting, Advertising, Product Development, Call Centers, Pricing
Education
Memphis Prep
The University of Memphis
bishop byrne high school
ServiceMaster May 2012 - September 2013
ServiceMaster June 2011 - August 2011
Circuit City November 2007 - December 2008
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Data Analysis, SQL, Access, 10 Key Touch, Telemet Orion..., eProcurement..., Customer Service, Microsoft Office, Strategic Planning, Outlook, Analysis
Education
University of Tennessee at Martin 2009 — 2012
BSBA, Finance, 3.48
The University of Texas at Dallas
Masters of Accounting
ServiceMaster December 1999 - Present
TruGreen LandCare December 1999 - June 2008
AmeriServe Distribution March 1998 - November 1999
Education
The University of Memphis
University of Arkansas at Little Rock
ServiceMaster May 2008 - June 2009
EVS Corporation August 2007 - May 2008
Methodisth Le Bonheur Healthcare April 2007 - August 2007
Memphis Networx, LLC April 2006 - January 2007
First Tennessee National Bank Corporation April 2005 - April 2006
Hollywood Casino June 2005 - June 2005
International Paper February 2005 - April 2005
Road Runner/Time Warner Cable December 2002 - September 2004
Baptist Memorial Health Care Corporation - Memphis, TN. June 1998 - December 2002
Del Monte Fresh Produce Company, N.A. Inc. April 2000 - June 2001
Education
The University of Memphis 1997 — 2008
B.A., Management Information Systems
2-10 Home Buyers Warranty February 2011 - Present
HomeSafe Services of Middle TN March 2009 - Present
ServiceMaster May 2001 - March 2009
Skills
Customer Satisfaction, Customer Service, Team Building, Account Management, Call Center, New Business Development, Process Improvement, Operations Management, Team Leadership, Management, Inventory Management, B2B, Sales Management, Sales, Customer Retention, Call Centers
Education
The University of Memphis 1996 — 2000
ServiceMaster January 2006 - Present
Education
Webster University 2004 — 2006
MBA, Business
The University of Southern Mississippi 1993 — 1998
BSBA, Accounting
ServiceMaster June 2010 - Present
NYK Services North America 2009 - 2010
Harrah's February 2006 - February 2009
Harrah's Entertainment November 2000 - February 2006
Skills
Forecasting, Cognos, Financial Analysis, JD Edwards, Financial Reporting, Analysis, Variance Analysis, Strategic Financial..., Essbase, General Ledger, Sarbanes-Oxley Act, Cost Accounting
Education
The University of Memphis
BBA, Accounting
TruGreen October 2014 - Present
Bloomin' Brands, Inc. August 2012 - October 2014
ServiceMaster December 2003 - August 2012
Duty Free Americas (DFI) November 1994 - October 2003
Skills
Payroll, Employee Relations, Labor Relations, Cross-functional Team..., Sarbanes-Oxley Act, Human Resources, HR Policies, Talent Management, Performance Management, PeopleSoft, Employee Benefits, Succession Planning, Business Analysis, Project Management, Accounting, ADP Payroll, Tax, Organizational..., Applicant Tracking..., Mergers & Acquisitions, Employee Engagement, Deferred Compensation, FMLA, Workers Compensation, Temporary Placement, HRIS, Employee Handbooks, Employment Law, Executive Pay, Talent Acquisition, Benefits Administration, Recruiting, Coaching, Onboarding, Hiring, Management, Workforce Planning, Interviews, College Recruiting, Personnel Management, New Hire Orientations, Leadership, Training, Employee Training, Change Management, Team Building, Leadership Development, Process Improvement, Vendor Management, Budgets
Education
The University of South Dakota
Business Administration, IT
AutoZone March 2014 - Present
Radians Inc. August 2013 - March 2014
Pfizer July 2009 - August 2013
Thomas & Betts October 2008 - July 2009
Servicemaster August 2007 - October 2008
Helena Chemical Company July 1996 - August 2007
Skills
Accounting, Forecasting, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, Financial Analysis, Process Improvement, Hyperion Enterprise, Budgets, Internal Controls, SAP, Finance, General Ledger, Accounts Payable, Auditing, Accounts Receivable, Cost Accounting, Account Reconciliation, Managerial Finance, Cash Management, Cash Flow, Fixed Assets, Financial Accounting
Education
The University of Memphis 1997 — 2001
Bachelor, Business Administration
aMind Solutions May 2013 - Present
ServiceMaster November 2007 - May 2013
TruGreen LandCare March 2007 - November 2007
archer>malmo November 2005 - March 2007
Archer Malmo Advertising 2005 - 2007
Technicolor July 2005 - November 2005
Accuship December 2002 - June 2003
LunaWeb December 2001 - September 2002
iXL September 2000 - November 2000
Federal Express 1998 - 2000
Skills
Business Analysis, Project Management, SDLC
Education
The University of Memphis 1984 — 1985
MSEE, Electrical Engineering
The University of Memphis 1981 — 1984
BSEE, Electrical Engineering
Servicemaster April 1999 - Present
Skills
JD Edwards, Business Process..., JDE Enterprise One, Sarbanes-Oxley Act, IBM iSeries, Business Intelligence, Disaster Recovery, IT Management, Visio, Integration, ITIL, Process Improvement, Systems Analysis, Software Documentation, Vendor Management, IT Strategy, Software Project..., SharePoint, Oracle, Business Analysis, PeopleSoft, Requirements Analysis, Business Process, IT Operations, ERP, Databases, Troubleshooting, Enterprise Architecture, SDLC, Microsoft SQL Server, System Administration, Software Implementation, Data Center
Education
The University of Memphis
American Home Shield December 2014 - Present
ServiceMaster November 2004 - Present
ServiceMaster July 2014 - November 2014
FedEx Express September 1984 - June 2011
Skills
Instructional Design, Training Delivery, Customer Service, Needs Analysis, Training, Performance Management, Leadership Development, Team Building, Learning Management, Employee Training, E-Learning, Career Path Planning, Management Skills, Quality Assurance, Legal Compliance, Human Resources, Organizational..., Competency Based...
Education
The University of Memphis 1984 — 1990
Johnson Controls May 2011 - Present
Community Health Systems September 2010 - April 2011
TEK Systems September 2010 - April 2011
Hilton Worldwide 2008 - 2010
ProTech Systems Group, Inc. 2006 - 2010
ServiceMaster 2008 - 2008
Robert Half Technology 2005 - 2006
Thomas and Betts 1999 - 2005
International Paper 1994 - 1999
Education
The University of Memphis 1990 — 1994
ServiceMaster Staff AccountantJackson Howell2005 - 2007
Watkins Uiberall 2005 - 2005
Education
The University of Memphis 1999 — 2005
ServiceMaster September 2012 - Present
Service Master 2012 - 2012
acs 2008 - 2011
Skills
Project Management, Troubleshooting, Process Improvement, Customer Service, SQL, Microsoft Office, Windows Server, Strategic Planning, Microsoft SQL Server, Business Analysis, Security, Operations Management, Windows 7, Team Leadership, Vendor Management, Software Documentation, Program Management
Education
The University of Memphis 1990 — 1994
ServiceMaster Clean November 2013 - Present
ServiceMaster January 2011 - October 2013
TruGreen Companies August 2002 - September 2011
E-DR.com January 2000 - August 2002
Ryder Logistics January 1996 - December 1999
Skills
Web Analytics, CRM, Email Marketing, Project Management, Vendor Management, Mobile Marketing, Google Analytics, Google Adwords, Content Management, Search Engine Marketing, Digital Lead Generation, Online Display Marketing, Lead Management Systems, Online Marketing..., Customer Analytics, Social Media Marketing, SEO, PPC
Education
The University of Memphis 2005 — 2007
MBA, Marketing
Methodist Le Bonheur Healthcare March 2014 - Present
Methodist Le Bonheur Healthcare October 2008 - Present
ServiceMaster November 2002 - June 2008
TruGreen LandCare/ServiceMaster November 2002 - June 2008
Skills
Workers Compensation, Insurance, Contract Negotiation, Privacy Law, Mediation, Risk Management, Litigation, Legal Writing, Commercial Litigation, Medicaid, Leadership, Policy, Legal Research, Employment Law, Health Law, Physician Relations, Licensing, Legal Compliance
Education
The University of Memphis—Cecil C. Humphreys School of Law 1989 — 1991
Service King Collision Repair Centers 2015 - Present
ServiceMaster 2013 - 2014
ServiceMaster 2009 - 2013
Starwood Hotels & Resorts 2005 - 2009
Delta Air Lines 1998 - 2005
Continental Airlines 1994 - 1998
American Airlines 1991 - 1994
Skills
Strategic Planning, Financial Analysis, Forecasting, Accounting, Financial Reporting, Internal Controls, SOX, Restructuring, Financial Modeling, Capital Budgeting, Investor Relations, Budgeting, Accounts Receivable, Financial Accounting, Business Planning, P&L Management, Process Improvement, General Ledger, Cash Flow, Private Equity, Business Strategy, Cost Control, Pricing, US GAAP, Budgets, Finance, Corporate Finance, Sarbanes-Oxley Act, Leadership, Strategy, Strategic Financial..., Sarbanes-Oxley, Variance Analysis, Acquisition Integration, Budget Process, Analysis, Hyperion Enterprise, Pricing Strategy, Treasury Management, Financial Forecasting, SAP, Mergers, SEC filings, Business Process..., Essbase, Competitive Analysis, ERP, Expense Management, Management, Managerial Finance
Education
The University of Texas at Austin - The Red McCombs School of Business 1989 — 1991
MBA
Austin College 1985 — 1989
BA
ServiceMaster - AHS 2004 - February 2015
ServiceMaster - AHS 2000 - 2004
ServiceMaster 1997 - 2000
ServiceMaster 1994 - 1997
MCI/Worldcom 1987 - 1994
Skills
Financial Analysis, Forecasting, Process Improvement, Budgets, Strategic Planning, Financial Reporting, Sarbanes-Oxley Act, Management, Team Building, Cross-functional Team..., Customer Service, Leadership, Analysis, Finance
Education
The University of Memphis
Bachelor of Business Administration (B.B.A.), Accounting
ServiceMaster June 2012 - Present
Pinnacle Airlines Corp January 2010 - May 2012
Hilton 2008 - 2009
Time Warner Cable September 1996 - August 2006
Skills
Troubleshooting, Software Documentation, Customer Service, Computer Hardware, Process Improvement, Windows, Call Center, System Administration, Windows Server, Team Building, Microsoft Office, Active Directory, Call Centers, Vendor Management
Education
The University of Memphis 1993 — 1996
MA, Journalism Administration
The University of Memphis 1988 — 1991
BA, Journalism
Senatobia Spirits, LLC March 2013 - Present
ServiceMaster IT July 2012 - March 2013
ServiceMaster IT March 2012 - June 2012
ServiceMaster Clean August 2010 - January 2012
Asentinel September 2009 - August 2010
FedEx Services August 2009 - September 2009
ServiceMaster June 2006 - June 2009
ServiceMaster May 2002 - June 2006
Time Warner Telecom May 2001 - April 2002
BellSouth Business April 1998 - April 2001
Skills
Customer Satisfaction, Problem Solving, Team Building, Telecommunications, Customer Service, Process Improvement, Strategic Planning, Vendor Management, Project Management, Visio, CRM, Leadership, Business Process..., Team Leadership, Sales Operations, Account Management, Management
Education
Career Step 2015 — 2015
Medical Transcription Certification, Medical Transcription
The University of Memphis 1985 — 1989
Business Administration, Marketing
Mid-America Apartment Communities May 2012 - Present
ServiceMaster June 2007 - January 2012
FedEx May 2006 - July 2007
FedEx July 2002 - May 2006
Skills
Internal Audit, Financial Analysis, Auditing, Budgets, Financial Risk, Sarbanes-Oxley Act, Forecasting, Corporate Finance, Financial Reporting, Insurance, Finance, Team Building, Accounting, Financial Systems..., Financial Systems, Compliance PCI
Education
The University of Memphis 2001 — 2006
B.A., Accounting
ServiceMaster May 2004 - Present
IBM April 2009 - May 2012
Skills
BMC Remedy, Active Directory, Disaster Recovery, ITIL, Troubleshooting, Windows Server, Servers, SDLC, Visio, SharePoint, Requirements Analysis, Technical Support, Process Improvement, Crystal Reports, Software Documentation
Education
The University of Memphis 1993 — 1997
The University of Memphis 1992 — 1997
Terminix February 2014 - Present
ServiceMaster January 2014 - February 2014
ServiceMaster October 2011 - January 2014
ServiceMaster January 2010 - September 2011
Ameristar Casino January 2009 - November 2009
Harrah's Entertainment July 2007 - August 2008
Harrah's Entertainment, Inc. September 2004 - July 2007
Harrah's Entertainment, Inc. September 2000 - September 2004
Hilton Hotels Corp 1999 - 2000
Harrah's Entertainment 1996 - 1998
Skills
Financial Analysis, Budgeting, Forecasting, Planning, Strategic Planning, Business Intelligence, Cognos, Mergers & Acquisitions, Call Centers, Casino, Hotels, Analytics, Analysis, Budgets, Project Planning, Accounting, Management, Strategy, Contract Negotiation, Finance, Team Building, Negotiation, Strategic Financial..., Leadership
Education
The University of Memphis 1987 — 1988
MBA, Finance
The University of Memphis 1983 — 1987
BBA, Management
Warsaw Community High School 1978 — 1982
ServiceMaster July 2013 - Present
ServiceMaster February 2013 - June 2013
Games Workshop March 2011 - December 2012
Access Construction and Electric December 2005 - March 2011
AutoZone, Inc March 1999 - December 2005
Skills
Financial Analysis, Financial Accounting, General Ledger, PeopleSoft, Corporate Finance, Microsoft Office, Account Reconciliation, Variance Analysis, Microsoft Excel, Data Analysis, Impromptu, Journal Entries, Contract Management, Project Management, Contract Negotiation, Customer Service, Project Planning, SQL, Contractors, Strategic Planning, AutoCAD, Construction, Budgets, Microsoft Word, Negotiation, Construction Management, Accounting, Forecasting, Financial Reporting, Payroll, Cash Flow
Education
The University of Memphis 1995 — 1999
Bachelor of Business Administration (BBA), Accounting
Regions Financials January 2013 - Present
ServiceMaster June 2012 - December 2012
Morgan Keegan October 2007 - May 2012
Skills
System Administration, Solution Architecture, SAN, Network Engineering, Security, VMware Workstation, VPN, Switches, TCP/IP, Unix, Project Management, Load Balancing, Troubleshooting, Process Improvement, Business Analysis, Dell PowerEdge Servers, IT Strategy
Education
The University of Memphis 1984 — 1988
Bachelor's degree, Computer Technology
FedEx Services May 2012 - Present
TEKsystems November 2011 - May 2012
Crittenden Regional Hospital February 2008 - June 2011
Langston Companies Incorporated January 2007 - November 2007
ServiceMaster May 2002 - January 2007
ServiceMaster 2001 - 2002
Skills
Network Administration, Disaster Recovery, VMware, Business Intelligence, Troubleshooting, Database Design, Windows 7, System Administration, VMware ESX, Red Hat Linux, Citrix, vSphere, Linux, Windows Server, Visio, Firewalls, Unix, Servers, Systems Analysis, SDLC
Education
The University of Memphis 2000 — 2005
BBA, Management Information Systems
ServiceMaster July 2015 - Present
ServiceMaster March 2011 - July 2015
FedEx Express June 2007 - March 2011
Intermodal Cartage December 2004 - June 2007
Rotable Asset Management June 2003 - November 2004
The Memphis Group February 2001 - June 2003
Airdusco, Inc. January 1998 - February 2001
Skills
Supplier Management, Contract Negotiations, Purchasing, Procurement, Supply Chain, Category Management, Negotiation, Strategic Planning, Vendor Management, Supply Chain Management, RFP Generation, Inventory Management, Data Analysis, Forecasting, Root Cause Analysis, Cross-functional Team..., Logistics, Operations Management, Materials Management, Transportation, Logistics Management
Education
Union University 2000 — 2002
Masters of Business Administration
The University of Memphis 1997 — 2000
Marketing Transportation
International Paper April 2013 - Present
Marietta Corporation December 2011 - Present
ServiceMaster June 2010 - September 2011
Jim Walter Homes March 2005 - June 2009
Weyerhaeuser 1995 - 2001
Skills
Purchasing, Inventory Management, Supply Chain, Supply Chain Management, Process Improvement, Supply Management, Procurement, Cross-functional Team..., MRP, Contract Negotiation, Strategic Sourcing, Global Sourcing, E-procurement, Continuous Improvement, Spend Analysis, Supplier Evaluation, SAP, Lean Manufacturing, Supplier Development, Forecasting, Logistics, Sourcing, Six Sigma
Education
The University of Memphis 1991 — 1997
BPS, Management
TruGreen January 2014 - Present
ServiceMaster May 2011 - December 2013
ServiceMaster December 2008 - May 2011
St. Jude Children's Research Hospital November 2002 - November 2008
Accredo Health July 2000 - November 2002
Skills
Instructional Design, Employee Training, Leadership, Needs Analysis, Performance Management, Compensation, FLSA Compliance, Recruiting, Behavioral Interviewing, Job Analysis, Job Evaluation, Market Pricing, HRIS, Variable Pay, Public Speaking, Project Management, Human Resources, Deferred Compensation, Organizational..., Talent Acquisition, Onboarding, New Hire Orientations, Training, Employee Relations, Succession Planning, FLSA, Leadership Development, Workforce Planning, FMLA, Interviews, Job Descriptions, Applicant Tracking..., Incentive Programs, Organizational Design, PeopleSoft
Education
The University of Memphis 1997 — 1999
Master's, Communication
The University of Memphis 1993 — 1997
Bachelor of Arts (BA), Psychology & Communication
Counsel On Call April 2014 - Present
ServiceMaster January 2012 - February 2014
Terminix International (a subsidiary of ServiceMaster) July 2002 - January 2012
City of Memphis August 1998 - July 2002
Shelby County Government September 1993 - August 1998
Skills
Talent Acquisition, Management, Government, Talent Management, Contract Negotiation, Litigation Management, Recruiting, Mediation, Legal Compliance, Corporate Law, Acquisitions, Employee Relations, Licensing, Labor Relations, Legal Assistance, Litigation Support, Workforce Planning, Legal Writing, Strategic Planning, Legal Research
Education
The University of Memphis—Cecil C. Humphreys School of Law 1989 — 1992
Doctor of Law (JD), Law
The University of Memphis—Cecil C. Humphreys School of Law 1989 — 1992
Doctor of Law (JD)
TruGreen November 2014 - Present
ServiceMaster December 2013 - Present
The ServiceMaster Company April 2003 - November 2013
AT&T January 1999 - March 2003
AT&T 1988 - 1992
Skills
CTI, Workforce Management, ICM, IVR, Call Center, Telecommunications, Call Routing, Cisco Call Manager, Vendor Management, ACD, VoIP, Avaya, PBX, Unified Communications, IT Strategy, Business Analysis, Cisco, Customer Experience, Security, Process Improvement, Call Centers, Switches, Cisco Technologies, Routers, MPLS, Project Management, Visio, IP, IT Management, Disaster Recovery, Routing, Data Center, Contact Centers, WAN, Integration, Troubleshooting
Education
The University of Memphis
BBA
ServiceMaster June 2009 - Present
Harrah's Entertainment March 2003 - May 2009
Hanson Pipe & Precast July 2000 - March 2003
Deloitte & Touche 1996 - 2000
Skills
Accounting, CPA, Management, General Ledger, Financial Reporting, Forecasting, Financial Analysis, Variance Analysis, Sarbanes-Oxley Act, Internal Controls, Account Reconciliation, Accounts Payable, Auditing, Budgets, GAAP
Education
The University of Memphis
BBA, Accounting
ServiceMaster May 2015 - Present
ServiceMaster July 2014 - May 2015
ServiceMaster April 2012 - July 2014
CDI 2011 - 2012
ServiceMaster 2010 - 2011
The ServiceMaster Companies 2006 - 2009
Skills
Telecommunications, VoIP, Sales, Contract Negotiation, Customer Satisfaction, Vendor Management, Customer Service, Unified Communications, Account Management, Cold Calling, Detailed Organization, Disaster Recovery
Education
University of Southern Mississippi 1983 — 1985
B.S., Mass Communications
FedEx February 2013 - Present
Wright Medical Technology 2013 - 2015
Software Earnings Inc. 2007 - February 2014
International Paper May 2011 - January 2013
Accredo Health August 2009 - May 2011
FedEx Services March 2006 - January 2007
First Tennessee Bank September 2004 - March 2006
ServiceMaster January 2003 - September 2004
Skills
Visio, Business Analysis, Requirements Analysis, Change Management, Vendor Management, MS Project, Software Project..., Training & Development, SQL, Software Documentation, Training, SDLC, Quality Assurance, Enterprise Software, Process Improvement, SharePoint, Project Management, Project Portfolio..., Integration, Consulting, PMP, Communication, Microsoft Project
Education
The University of Memphis 2000 — 2004
BA, Communications
Kirby High
FedEx April 2015 - Present
ServiceMaster February 2012 - March 2015
ServiceMaster 2010 - 2012
ServiceMaster 2010 - 2010
Skills
Customer Service, Account Management, Project Management, Operations Management, Strategic Planning, Microsoft Excel, Microsoft Office, PowerPoint, Process Improvement, Sales Management, Team Building, Team Leadership, Contract Negotiation, Small Business, Budgets, Negotiation, Sales, Analysis
Education
The University of Memphis 1987 — 1990
BA, Finance
American Marsh Pumps April 2015 - Present
Terminix International April 2011 - April 2015
Cordova Tans August 2008 - August 2011
ServiceMaster January 2008 - January 2011
ServiceMaster 1997 - 2007
Florida Game and Fresh Water Commission April 1991 - September 1994
Skills
Customer Service, Process Improvement, Active Directory, Disaster Recovery, Employee Training, Technical Support, Call Centers, Software Documentation, Customer Retention, Management, System Administration, Time Management, Troubleshooting, Project Management, Training, Servers, Account Management, Inventory Management, Operations Management, Team Leadership, Customer Satisfaction
Education
The University of Memphis 2014 — 2016
Bachelor's degree - Earth's Science, Geography, Cartography and Wildlife Management, 3.69
Line-X Protective Coatings April 2012 - Present
BIG 10 Tire Stores, LLC August 2009 - November 2011
Allied Waste September 2004 - January 2009
Waste Industries June 2002 - September 2004
ServiceMaster February 2000 - February 2002
Rhea & Ivey PLC January 1998 - February 2000
Ernst & Young January 1994 - December 1997
Skills
Financial Reporting, Accounting, Managerial Finance, Financial Analysis, Forecasting, Internal Controls, Variance Analysis, Accounts Receivable, Accounts Payable, Fixed Assets, Cost Accounting, Sarbanes-Oxley Act, General Ledger, Auditing, Budget, Budgets, Mergers, Payroll
Education
The University of Memphis 1986 — 1993
BBA, Accounting
MOTOTV Network May 2014 - Present
ServiceMaster May 2012 - February 2014
Park Media, LLC January 2007 - April 2012
American Home Shield March 2001 - January 2007
FedEx May 1997 - March 2001
Dover Elevator Systems April 1987 - May 1997
Skills
Process Improvement, Vendor Management, Project Management, Management, ITIL, Technical Support, Servers, System Administration, Change Management, CRM, IT Service Management, ITIL Service Strategy, Software Documentation, Disaster Recovery, Integration, Operations Management, Desktop Support..., Data Center, Desktop Computers, Call Centers, Help Desk Support
Education
The University of Memphis 1982 — 1986
BS, Engineering Technology
ServiceMaster May 2012 - Present
Yusen Logistics (Americas), Inc. August 2009 - April 2012
Service Master - Trugreen July 2004 - July 2009
APL Logistics January 1989 - July 2004
Skills
Process Improvement, Business Analysis, Vendor Management, SQL, Software Documentation, Visio, Microsoft SQL Server, Requirements Analysis, Business Intelligence, SDLC, Integration, Project Management
Education
The University of Memphis
BSEE, Electrical Engineering
TruGreen January 2014 - Present
ServiceMaster June 2011 - December 2013
Verso Paper February 2008 - June 2011
ServiceMaster March 2003 - January 2008
Skills
Sarbanes-Oxley Act, Process Improvement, Access Lists, PCI DSS, Management, Strategic Planning, Team Building, Customer Service, Internal Controls, Microsoft Excel, Budgets, Auditing, Microsoft Office, Accounting
Education
The University of Memphis 1997 — 2003
International Paper Manager of Financial Reporting - American Home ShieldServiceMasterMarch 2011 - July 2014
ServiceMaster August 2008 - February 2011
ServiceMaster March 2004 - July 2008
ServiceMaster February 2000 - February 2004
Mid-America Purchasing April 1998 - December 1999
Ernst & Young January 1997 - March 1998
Skills
Budgets, Financial Reporting, Forecasting, Sarbanes-Oxley Act, Financial Analysis, Account Reconciliation, General Ledger, Accounting, Internal Controls, Process Improvement, Finance
Education
The University of Memphis 2001 — 2006
Master's degree, Finance, General
The University of Memphis 1991 — 1996
Bachelor of Business Administration (B.B.A.), Finance, General
Hilton Worldwide June 2014 - Present
Currently looking for new opportunities. 2014 - Present
ServiceMaster July 2000 - November 2013
Skills
General Ledger, Invoicing, Journal Entries, Accounts Payable, Account Reconciliation, GAAP, Sarbanes-Oxley Act, Variance Analysis
Education
The University of Memphis
Bachelors, Accounting
ServiceMaster April 2001 - Present
Ringhaver Equipment (Caterpillar Dealer) 1996 - 2001
Tampa Volvo and GMC Trucks 1996 - 1997
Thompson Power 1992 - 1995
Ryder Truck Rental 1990 - 1991
Skills
Operations Management, Team Building, Process Improvement, Customer Satisfaction, Strategic Planning, Customer Service, Vendor Management, Inventory Management, Sales Management, Income Statement, Leadership, Cross-functional Team..., Six Sigma, Transportation, Project Management, Change Management, Supply Chain Management, Budgets, Call Center, Contract Negotiation, ASE Certified, Mechanical Aptitude, Mechanical Analysis, Mechanics, Telecommunications, Call Centers, P&L, Purchasing, Vehicles, Fleet Management, Negotiation, Management, Coaching, Training
Education
The University of Memphis 2001 — 2004
BSMET, Engineering
State Technical Institute - Memphis, TN 1991 — 1994
Associate of Science (A.S.), Mechanical Engineering Technology
The ProTec Group June 2013 - Present
Fitzgeralds Tunica Casino January 2011 - March 2012
ServiceMaster January 2008 - December 2010
Bank of Bartlett June 2005 - January 2006
Skills
Forecasting, Microsoft Excel, Microsoft Office, Customer Service, Customer Satisfaction, Accounting, Financial Analysis, Financial Reporting, Team Building, Budgets, Cash Flow, QuickBooks, Hospitality, Auditing, PowerPoint, Public Speaking, Management, Microsoft Word, Leadership
Education
The University of Memphis 2005 — 2010
BBA, Accounting
Christian Brothers High School 2001 — 2005
Howard Randles Investments, LLC April 2015 - Present
Hilton Worldwide July 2014 - Present
Hilton Worldwide November 2011 - July 2014
KIK Custom Products November 2009 - November 2011
ACH Food Companies December 2005 - November 2009
ServiceMaster January 2005 - November 2005
Skills
Microsoft Excel, PeopleSoft Financial, Oracle Enterprise..., JDE One World, JDE Enterprise One, SAP, PRMS, AS400 system, QuickBooks
Education
The University of Memphis 2005 — 2005
Accounting
University of Tennessee at Martin 2000 — 2004
BSBA, Finance/Economics
Université du Québec à Chicoutimi 2003 — 2003
French Language
ServiceMaster November 2014 - Present
ServiceMaster August 2013 - November 2014
ServiceMaster August 2011 - August 2013
Skills
Energy Management, Facilities Management, CRM, Contract Negotiation, Operations Management, Construction, Real Estate, Team Building, Management, Negotiation, Procurement, Contract Management, Budgets, Leadership, Energy, Strategic Planning, Purchasing, Process Scheduler, Process Improvement, Team Leadership, Training, Customer Service, Sales
Education
The University of Memphis—Cecil C. Humphreys School of Law 2008 — 2011
Doctor of Law (JD)
The University of Memphis 2009 — 2011
Master of Business Administration (M.B.A.)
ServiceMaster May 2012 - Present
Accredo Health Group April 2007 - May 2012
Medco 2006 - 2012
Accredo Health, Inc. May 2006 - March 2007
Skills
Troubleshooting, Active Directory, Software Documentation, BMC Remedy, Visio, Windows, Access, SharePoint, Laptops, Customer Service, Microsoft Office, XP, Computer Hardware
Education
The University of Memphis 1997 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General
Terminix January 2015 - Present
ServiceMaster July 2012 - Present
PetSmart October 2011 - Present
First Data Corporation June 2009 - December 2011
Regions Bank 2001 - 2008
Union Planters Bank 2001 - 2007
Skills
Forecasting, Recruiting, Sales
Education
The University of Memphis 1978 — 1981
BA, Education
Bartlett High School
Huey's November 2001 - Present
ServiceMaster 1994 - 1995
Skills
Customer Service, QuickBooks
Education
The University of Memphis 1983 — 1984
Accounting
Hilton Worldwide November 2013 - Present
ServiceMaster September 2011 - November 2013
US Army Corps of Engineers September 2009 - September 2011
Accredo Healthcare - a Medco Company June 2009 - August 2009
Skills
A passion for detail, A thirst for knowledge, Good communications..., Accounting, Account Reconciliation, QuickBooks, Accounts Payable, GAAP, Accounts Receivable, Financial Reporting, Auditing, Financial Statements, Financial Accounting, Bank Reconciliation, Balance, Internal Controls, Cost Accounting, Payroll, Peachtree, Bookkeeping, Financial Analysis, Fixed Assets, Analysis, Tax
Education
The University of Memphis 2010 — 2011
Master's degree, Accounting with a concentration in tax
The University of Memphis 2008 — 2010
Bachelor's degree, Accounting
Xerox Service January 2012 - October 2013
ServiceMaster March 2007 - June 2009
West Coast Novelty November 2006 - March 2007
Johnson Cleaning Company January 2003 - January 2006
Skills
Call Centers, Customer Service, Data Entry, Payroll, Troubleshooting, Filing, Receptionist Duties, Invoicing, Communication, Sales, Outlook
Education
Kirby High School General Education
The University of Memphis
ServiceMaster May 2006 - Present
Skills
Customer Service, Customer Satisfaction, Call Centers, Customer Retention, Team Building, Sales, Microsoft Office, Outlook, Customer Experience, Data Entry, Training, Microsoft Excel, Coaching, Microsoft Word, Leadership, Marketing, Event Planning, Telephone Skills, PowerPoint, Social Media
Education
The University of Memphis 2002 — 2006
Bachelor of Fine Arts (BFA), Dance
ServiceMaster June 2012 - Present
Skills
Financial Reporting, Financial Analysis, Accounts Payable, Accounts Receivable, Microsoft Excel, Financial Accounting, Managerial Finance, Accounting, Tableau
Education
The University of Memphis
Bachelor of Business Administration (B.B.A.), Accounting, Magna Cum Laude
UnitedHealth Group June 2014 - Present
UnitedHealth Group December 2012 - June 2014
Primerica February 2011 - April 2013
ServiceMaster August 2010 - December 2012
Skills
Data Quality Assurance, Microsoft Office skills..., Problem resolution, Meet deadlines, Maintains..., Schedule management, Contract interpretation, Claims processing, Administrative support, Typing 60 WPM, Call center experience, Insurance, Call Centers, Business, Data Entry, Customer Retention, Customer Satisfaction
Education
The University of Texas at Dallas 2012 — 2015
Bachelor of Arts (BA), Criminology
Sheffield High School 1999 — 2003
High School Diploma - Honors, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.8