ServiceMaster Company
Industry: Maid service company
DescriptionServiceMaster Global Holdings, Inc., is a public Fortune 1000 company that provides residential and commercial services. Its headquarters are located in Memphis, Tennessee after moving there from Downers Grove, Illinois in early 2007. Headquarters: Memphis, Tennessee, United States CEO: Nikhil Madhukar Varty (Jul 2017–) Founder: Marion E. Wade Subsidiaries: Terminix, American Home Shield,
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1,915 ServiceMaster employees in database. Find out everything there's to know about ServiceMaster employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ServiceMaster Employees
Waukesha-Pearce Industries August 2013 - Present
i play., Inc. December 2011 - January 2013
Volvo May 2010 - November 2011
Volvo Construction Equipment April 2007 - April 2010
ServiceMaster May 2003 - March 2007
ServiceMaster December 2001 - April 2003
ServiceMaster January 2001 - December 2001
United Equipment Inc May 1995 - December 2000
M.S. Carriers February 1993 - May 1995
Colonial Rubber Works June 1991 - January 1993
Skills
Strategic Planning, Retail Financing, Pricing, Market Intelligence, Logistics, Program Development, Performance Management, Dealer Management, Six Sigma, Financial Analysis, Strategic Financial..., Financial Reporting, Financial Modeling, Supply Chain, Business Model..., Distribution Network..., Strategy, Supply Chain Management, Business Planning, Forecasting, Finance, Budgets, Team Building, Operations Management, CRM, Product Management, Cash Flow, Accounting, Cost Accounting, Auditing, Sales Operations, Process Improvement, Managerial Finance, Due Diligence
Education
The University of Memphis 1989 — 1991
MBA, Finance
Florida State University - College of Business 1984 — 1988
BS, Finance
ServiceMaster January 2015 - Present
Recruiting and Sourcing Specialists February 2008 - January 2015
Pinnacle Data International, Inc. 2007 - 2008
Tonto Verde Construction, Inc 2005 - 2007
Golden West Technology Partners 1997 - 2005
Skills
Sales Management, Direct Sales, SaaS, Corporate Recruiting, Management Consulting, Controllership Functions, Networking, Financial Reporting, Business Development
Education
DeVry University Phoenix 1989 — 1992
Bachelor of Science (BS), Business Operations Management
ServiceMaster May 2015 - Present
ServiceMaster May 2012 - Present
Elm Software Solutions October 2012 - June 2013
Skills
Customer Satisfaction, Management, Leadership, Customer Service, Analysis, Marketing, Time Management
Education
Montana State University-Bozeman 2013 — 2015
Bachelor of Business Administration (B.B.A.), Marketing
Flathead Valley Community College 2011 — 2013
Associate of Science (A.S.), General Studies
Green Hunters Recruiting and Consulting LLC June 2015 - Present
TruGreen LandCare August 2011 - May 2015
ServiceMaster May 2007 - August 2011
TruGreen ChemLawn August 2000 - May 2007
TruGreen ChemLawn January 1995 - July 2000
TruGreen ChemLawn, ChemLawn February 1973 - December 1994
Skills
Recruiting, Talent Acquisition, Employee Relations, Human Resources, Training, Interviews, Talent Management, Sourcing, Leadership, Onboarding, Management, College Recruiting, Time Management, Customer Service, Applicant Tracking..., Team Building, Employee Benefits, HRIS, Sales, Hiring, Technical Recruiting, Business Development, Workforce Planning, Contract Negotiation, Performance Management, Customer Satisfaction, Employee Training, Deferred Compensation, Cold Calling, Temporary Placement, Executive Search
Education
Eastern Michigan University 1967 — 1971
Bachelor of Science, History
Arlington Yoga at Leath Chiropractic September 2014 - Present
MiMi Yogini March 2014 - Present
Sewing Boldly January 2010 - Present
Better Bodies Yoga May 2014 - May 2015
FedEx December 2014 - April 2015
Terminix July 2014 - November 2014
Mind Over Data, LLC October 2012 - March 2014
Yusen Logistics (Americas) Inc August 2009 - October 2012
Robert Half Technology August 2007 - August 2009
ServiceMaster August 2007 - August 2009
Skills
Captivate, SharePoint, Microsoft Office, Dreamweaver, WebEx, RoboHelp, InDesign, Visio, Software Documentation, Process Improvement, Business Analysis, Software Implementation, Quality Assurance, Technical Writing, Adobe Acrobat, Integration, E-Learning, Training, Testing, Project Management, Management, Business Process, SDLC, Requirements Gathering, MS Project, Business Process..., Certified Scrum Master..., Software Project...
Education
Union University 1995 — 1997
BA, Spanish
Delta State University 1989 — 1992
BS, Elementary Education
St. Andrew's Episcopal School 1983 — 1987
Diploma
Clinton High School 1983 — 1986
Yazoo City, MS Schools 1976 — 1982
AutoZone October 2014 - Present
Americraft Carton March 2014 - August 2014
ServiceMaster August 2013 - March 2014
Mimeo.com July 2001 - August 2013
Skills
Salesforce.com, Six Sigma, Troubleshooting, Customer Service, Customer Satisfaction, Process Improvement, Quality Assurance, Cross-functional Team..., Pre-press, Color Management, Microsoft Office, Team Leadership, Microsoft Excel, Customer Retention, Inventory Management, Time Management, Team Building, SharePoint, Digital Printing, Kronos Timekeeping, ADP Payroll, Verint, Call Center..., HACCP, SQF, Account Management, CRM
Education
The University of Memphis 2014 — 2016
Bachelor of Business Administration (BBA)
Dyersburg State Community College 2012 — 2014
Associate of Applied Science
Brookfield Global Relocation Services July 2001 - Present
Pinnacle Group Associates June 1997 - July 2001
ServiceMaster August 1995 - July 1997
PHH Homequity 1980 - 1995
Skills
Relocation, Real Estate, Corporate Relocation, Global Operations, Expatriate Management, Global Mobility, Certified Relocation..., RFP, Account Management, Deferred Compensation, Executive Pay, Employee Relations, Destination Services, Team Building, Talent Management, Operations Management, Employee Benefits, International..., Human Resources, Global Assignments, Negotiation, Global Business..., Policy, Immigration Law, Referrals, Performance Management, Process Improvement, Selling, Property Management, Real Estate Transactions, International Project..., Customer Satisfaction, Leadership Development, Organizational..., Change Management, Outsourcing, Employee Training, PeopleSoft, Leadership, Training, Mergers & Acquisitions, Management, CRM, Acquisition Integration, Relocation Advice, Cross-functional Team..., Business Development, Recruiting, Strategic Planning, Talent Acquisition
Education
Drake University 1975 — 1979
B.A., History and Education
Bureau of Naval Personnel December 2014 - Present
MidSouth Residential March 2011 - Present
FedEx June 2014 - December 2014
ServiceMaster September 2013 - May 2014
CACI International Inc August 2010 - September 2013
Express One Realty November 2010 - February 2011
U.S. Navy Strike Fighter Squadron 97 February 2009 - January 2010
US Navy January 1988 - January 2010
U.S. Navy Manpower Analysis Center (NAVMAC) January 2006 - January 2009
U.S. Navy Strike Fighter Squadron 82 January 2003 - January 2006
Skills
Security Clearance, DoD, Navy, Process Improvement, Program Management, Technical Writing, Analysis, Military, Visio, Government, Electrical..., Mechanical Testing, Mechanical Aptitude, Electro-mechanical, Self-confidence, Computers, Creative Writing, Political Science, Business Analysis, National Association of..., Real Estate, Microsoft Office, Microsoft Excel, iGrafx, High level of initiative, Self-starter, Electrician, Information Assurance, Six Sigma, Command, Defense, National Security, Testing, Military Experience, Policy, Government Contracting, Intelligence, Technology Change..., Manpower Analyst, Business Process..., Process Modeling, Research, Team Building, Recruiting, Marketing, Aviation, Intelligence Analysis, Project Planning, Operational Planning, Military Operations
Education
Excelsior College 2001 — 2012
Bachelor of Science Liberal Studies, Administrative Management / Political Science
Excelsior College 2001 — 2001
AAS, Electro-Mechanical Technology
The University of Memphis
Hampton Roads Transit OwnerCrumb Snatchers BakeryOctober 2013 - Present
Dollar Tree Stores February 2012 - August 2012
ServiceMaster June 2008 - February 2009
Verizon March 2001 - October 2007
Skills
Team Building, Training, Budgets, Program Management, Transportation, Government, Operations Management, Contract Negotiation, Project Planning, Process Improvement
Education
ECPI University
Associate of Science (A.S.), Biomedical Technology/Technician
Old Dominion University
Bachelor of Arts (B.A.), English Language and Literature, General
University of Phoenix
Master of Science (M.S.), Computer and Information Sciences, General
TruGreen June 2011 - Present
ServiceMaster June 2011 - Present
NexTech Solutions May 2010 - May 2011
Terminix January 2006 - May 2009
Femmes de Europe January 1998 - January 2003
Basket Cafe January 1995 - January 1998
The Systems Center 1995 - 1998
GATX January 1996 - January 1997
EVCOR January 1994 - January 1995
The Systems Center January 1991 - January 1994
Skills
SDLC, Project Planning, Visio, Business Analysis, Quality Assurance, Software Documentation, Integration, Testing, Process Improvement, Vendor Management, Training, Team Building, Program Management, Project Management, Human Resources, Software Project..., Cross-functional Team..., Requirements Analysis, Resource Management, IT Strategy, Business Process, Business Process..., IT Management, MS Project, Requirements Gathering, SharePoint, Change Management, PMO, PMP, Team Leadership, Troubleshooting, Information Technology, Systems Analysis, Databases
Education
The University of Memphis 1992 — 1994
BA, MIS
San Diego State 1990 — 1992
Undergraduate Studies, Business
Florida State College at Jacksonville 1987 — 1990
AA/AS, Associates Degree in Business
Clay High School
AA; AS, Humanities; Business
EDF Vapors April 2015 - Present
Montana Internet Corporation October 2014 - February 2015
ServiceMaster June 2012 - February 2015
Taco John's International, Inc. January 2011 - September 2011
Hardee's July 2010 - February 2011
Skills
Linux, VBScript, Bash, Perl, Java, Computer Hardware, Windows 7, Microsoft Office 2003, Windows XP Pro, Windows Server, XP, Network Administration, TCP/IP, Operating Systems, Carpentry, Dish Installation, Service Delivery, Product Development, Distribution Management, Professional Cleaning, Hazard Identification
Education
University of Montana-Helena College of Technology 2009 — 2011
Associate of Arts and Sciences (AAS), Computer Technology/Computer Systems Technology
DeVry University-Colorado 2006 — 2009
Computer Technology / Network Administration
SIRS-Electronics Inc. December 2014 - Present
Freelance March 2003 - Present
American Society of Plastic Surgeons February 2013 - January 2014
DePaul University May 2011 - February 2012
Greater Joliet Area YMCA January 2010 - May 2011
ServiceMaster August 2006 - September 2007
ServiceMaster June 2005 - August 2006
ServiceMaster November 1999 - June 2005
Skills
Marketing, Email Marketing, Social Media, Social Media Marketing, Microsoft Office, Customer Service, SharePoint, Web Development, Graphic Design, Web Design, Photoshop, Branding & Identity, Google Analytics, Strategic Planning, Management, SEO, Illustrator, Corporate Communications, HTML, Editing, Adobe Creative Suite, Layout, Mac, Brand Development, E-commerce, Project Management, InDesign, Digital Marketing, Print Production..., Print Production, IT Operations, User Experience Design, User Interaction, Photography, Advertising, Leadership
Education
DeVry University-Illinois 1994 — 1996
Glenbard North High School 1989 — 1992
diploma, General
Berkley Technology Services August 2013 - Present
Eagle Creek Software Services January 2013 - August 2013
Eagle Creek Software Services October 2011 - January 2013
ServiceMaster February 2010 - October 2011
Pessimistic Information Technologies August 2007 - October 2011
Skills
Java, SQL, Databases, Eclipse, Visual Basic, Visual Studio, C#, Database Design, Programming, Microsoft SQL Server, Teradata, Linux, HTML, Oracle, Crystal Reports, PostgreSQL, Scheme, Oracle SQL 11g, Ubuntu 8.04-present, FreeBSD, Unix, Subversion, Starpound Studio, CVS, Git, JSP, Struts, JIRA, DB2, Project Management, JavaScript, WebSphere Application..., Property & Casualty..., Home Warranty, Business Intelligence
Education
Iowa State University 2004 — 2007
BA, Computer Science
Des Moines Area Community College 2004 — 2005
AA
ISS Facility Services May 2015 - Present
ISS Facility Services November 2014 - May 2015
Independent Contractor March 2014 - November 2014
ServiceMaster January 2012 - March 2014
Pitney Bowes 2007 - 2011
Pitney Bowes 2005 - 2007
Robbins Gioia 2004 - 2005
Robbins Gioia 2000 - 2004
Robbins Gioia 1999 - 2000
Robbins Gioia 1997 - 1999
Education
Ferris State University
Bachelor of Science, Business Administration
Harvard Business School
Executive Education Program, Lean Organizational Design and Operations
University of Virginia - Darden School of Business
Executive Education Program, Strategy Development and Driving Business Growth
Gartner Summits
Outsourcing and Vendor Management
Gartner Summits
Portfolio Management & IT Governance
Genzyme May 2014 - Present
ServiceMaster June 2012 - May 2014
Concord Hospital 2013 - 2014
Baptist Memorial Hospital March 2011 - June 2011
Kelly Technical Services January 2006 - October 2008
Skills
Microsoft Office, Customer Service, Sales Management, Account Management, Product Management, Computer Hardware, New Business Development, Storage, Windows, Cloud Computing, Project Management, Strategic Planning, Process Improvement, Change Management, Management, Testing, Network Administration, Active Directory, Leadership, Operating Systems, Software Installation, Software Documentation, Security, Customer Satisfaction, Networking, Troubleshooting, Training, Technical Support, System Administration, Information Technology, Hardware, IT Management, Windows 7, Laptops, System Deployment, Call Centers, Disaster Recovery
Education
ECPI College of Technology 2001 — 2003
Bachelor of Applied Science (BASc), Network and System Administration/Administrator
New Mexico Military Institute
High School Graduate, Regular/General High School/Secondary Diploma Program
Rupcoe Cleaning and Plumbing May 2015 - August 2015
Envirokleen November 2013 - August 2015
CFO Studios March 2015 - May 2015
Solomon Organization March 2015 - April 2015
KEC Properties May 2014 - October 2014
Servicemaster 2005 - 2010
Skills
Microsoft Excel, Microsoft Word, QuickBooks, PowerPoint, ADP Payroll, Accounts Receivable, Accounts Payable, Sales & Use Tax, Employee Benefits, Payroll, Employee Training, Vendor Management, Chart of Accounts, Payment Card Processing, Bank Reconciliation, Year-end Close, P&L Administration, New Hire Orientations, Cash Management
Education
Kean University 2010 — 2014
Bachelor's degree, Accounting and Finance
Essex County College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Accounting and Finance
Reynolds Grain Company December 2012 - Present
Sunbelt Business Brokers September 2004 - Present
ServiceMaster July 1998 - July 2004
Pony Pasture Fly & tackle September 1995 - April 1999
Accountants Executive Search March 1995 - August 1995
Land'Or International 1992 - 1995
Sheraton Airport Inn, Richmond, VA 1991 - 1992
Skills
Business Brokerage, Selling Businesses, Real Estate, Small Business, Sellers, Franchising, Exit Strategies, Business Acquisition, Franchise Sales, Real Estate Transactions, Commercial Real Estate, Selling, Sales, Brokerage, Finance, Investors, Marketing, Investment Properties, Valuation, Business Planning, Property Management, Leases, Negotiation, Due Diligence, Real Estate Development, Mergers & Acquisitions, Real Property, Disposition, Buyers, Buyer Representation, Property, REO, Foreclosures, Acquisitions, Investments, Franchise Consulting, Residential Homes, Business, Location Intelligence, Contract Negotiation, Entrepreneurship
Education
Emory and Henry College 1986 — 1990
BA, Business Management
St. Joseph's Hospital July 2001 - Present
ServiceMaster January 1991 - July 2001
Skills
Schedules, Communication, Team Leadership, Leadership, Healthcare Management
Education
Brevard Community College
American Home Shield June 2015 - Present
American Home Shield February 2014 - May 2015
ServiceMaster July 2009 - February 2014
Skills
Knowledge of training..., Facilitation and..., Professional written..., Performance Management, Recruiting, Human Resources, Employee Relations, Training, Call Centers, DDI Certified, Training Delivery, Employee Training, Employee Engagement, Analysis, Onboarding, Succession Planning, Workforce Planning, New Hire Orientations
Education
Des Moines Area Community College 2008 — 2010
Associate's degree, Business Administration and Management, General
Des Moines Area Community College
Associate's degree, Business, Management, Marketing, and Related Support Services
Groschopp December 2014 - Present
ServiceMaster July 2014 - December 2014
Groschopp September 2010 - June 2014
Pizza Ranch January 2004 - January 2009
Skills
MRP, Lean Manufacturing, Internet, Microsoft Office, Microsoft Excel, Microsoft Word, Delivering on time, Manufacturing, Project Planning, New Business Development, Inventory Management, Food & Beverage, ISO, Leadership, Master Scheduling, Teamwork, ERP Software
Education
Dordt College 2000 — 2003
Bachelor's degree, Business Administration and Management, General
ServiceMaster Clean April 2013 - Present
JANSON Communications February 2011 - April 2013
JANSON Communications February 2011 - March 2013
ServiceMaster January 1989 - January 2001
Skills
Event Management, Event Planning, Corporate Communications, Leadership, Strategy, Marketing, Training, Microsoft Office, Strategic Planning, Management, Budgets, Internal Communications, Team Leadership, Customer Service, Public Speaking, Project Management, Franchise Consulting, New Business Development, Team Building, Sales, Business Development, Operations Management, Sales Management, Small Business, Customer Satisfaction, Account Management
Education
Marymount University 1993 — 1995
MA, Counseling
Elon University 1985 — 1989
BA, Psychology
Elon University
Bachelor of Arts; Master of Arts, Psychology
Facility Solutions Consulting March 2007 - Present
Sodexho Education Facilities November 1986 - September 2006
National Healthcare, Inc January 1983 - October 1986
ServiceMaster June 1977 - January 1983
Skills
Facilities Management, Contract Management, Operations Management, Contract Negotiation, Budget, Strategic Planning, Team Building, Sustainability, Project Planning, Change Management, Leadership, Management, Energy Management, Budgets, Purchasing, New Business Development, Negotiation, Analysis, Customer Service, Energy, Project Management, Team Leadership, Procurement, Business Strategy, Coaching, Cross-functional Team..., Energy Conservation, Business Development, Leadership Development, Training, Forecasting, Sales Management, Account Management, Organizational..., Business Planning, Program Management, Vendor Management, Strategy, Management Consulting, Building Maintenance, Engineering, Sales, HVAC, Human Resources, Inventory Management, Energy Audits
Education
George Washington University 1975 — 1976
MT
Florida Institute of Technology 1970 — 1974
BS
ServiceMaster September 2013 - Present
ServiceMaster September 2012 - October 2013
American Home Shield April 2007 - November 2012
Media Soultions Inc. March 2006 - March 2008
Skills
Property, Microsoft Excel, Account Management, Microsoft Office, Public Speaking, Salesforce.com, Product Development, Leadership, Customer Satisfaction, Team Building, Customer Retention, HVAC, Home Warranty, Extended Service..., CRM, Sourcing, Talent Acquisition, Heat Pumps, Heating, Air Conditioning, HVAC Controls, Refrigeration, Indoor Air Quality, Pricing, Training, Cooling Water, Sales Process, Sales, Contract Negotiation, Customer Service, Cold Calling, Direct Sales, Sales Management, New Business Development, Sales Operations
Education
Des Moines Area Community College 2005 — 2007
Complete, Associates Degree
DeLaSalle Minneapolis 1976 — 1980
General, General
TruGreen July 2014 - Present
ServiceMaster February 2012 - July 2014
ServiceMaster/TruGreen October 2010 - February 2012
ACCREDO HEALTH2008-2010 February 2007 - October 2010
AVERY DENNISON2003-2007 March 2002 - December 2006
Skills
Account Reconciliation, Forecasting, General Ledger, Balance, Capital Budgeting, Accounting, Analysis, Budgets, Internal Controls, Process Improvement, Variance Analysis
Education
Mississippi State University - College of Business and Industry 2000 — 2001
Masters, Business Administration
Delta State University 1996 — 2000
Bachelor of Science, Mathematics
Big Lots June 2014 - Present
Sears Holdings Corporation August 2013 - May 2014
Sears Holdings April 2010 - August 2013
Sears Holdings March 2008 - March 2010
Sears Holdings May 2006 - March 2008
ServiceMaster April 2005 - May 2006
IIT, Principal Mfg, CNA Financial, MetLife March 1998 - April 2005
Skills
E-commerce, Analytics, Cross-functional Team..., Operations Management, Marketing, Online Marketing, Business Strategy, Online Advertising, Leadership, Management, Multi-channel Retail, Entrepreneurship, Retail, Product Management, Business Development, Program Management, Social Media, Web Analytics, Email Marketing, International Business..., Strategy, Strategic Planning, Budgets, Competitive Analysis, Multi-channel Marketing, P&L Management, SEO, B2B, SEM
Education
Dominican University
MBA, Finance
Saint Xavier University
BS, Business Administration
CPA Illinois
Certified Public Accountant
ServiceMaster Clean May 2014 - Present
ServiceMaster May 2012 - Present
Fields BMW of Daytona July 2012 - December 2012
Florida's Seafood January 2006 - November 2012
Bachand & Bachand P.A. January 2012 - May 2012
Skills
Troubleshooting, Team Building, Customer Satisfaction, Call Centers, Customer Service, Carpet Cleaning, Communication, Microsoft Word, Research, Outlook, Legal Writing, Westlaw, PowerPoint, Microsoft Office
Education
University of Central Florida 2010 — 2012
Bachelor's Degree, Legal Studies, General
Eastern Florida State College 2007 — 2009
Associate of Arts (AA)
Merritt Island High School 2004 — 2007
High School Diploma, General Studies
WeddingWorthy.com December 2012 - Present
Thinkspree! 2007 - Present
ServiceMaster 2011 - 2013
AutoZone 2009 - 2011
Southwest Airlines Vacations 2006 - 2009
ImageBridal 2002 - 2006
USAF 1998 - 2002
Skills
SEM, Email Marketing, Web Analytics, SEO, Social Media Marketing, Affiliate Marketing, Strategic Planning, Project Management, Product Development, Media Planning, Online Advertising, E-commerce, PPC, Marketing Strategy, Online Marketing, Digital Marketing, Digital Strategy, Strategy, Digital Media, Marketing, Entrepreneurship, B2B, Product Management, User Experience, Business Development, Social Media, Website Development, Product Marketing, Lead Generation, Competitive Analysis
Education
University of Florida - Warrington College Of Business 2006 — 2008
MBA
Florida State University 1997 — 1998
MS
Florida State University 1993 — 1997
BS
ServiceMaster December 2010 - Present
Allied Home Mortgage Capital Corporation March 2002 - February 2008
Skills
Contract Negotiation, Loans, Business Development, P&L Management, Training, Strategic Planning, Coaching, Negotiation
Education
Eastern Connecticut State University 1990 — 1992
Indpendent Consultant May 2012 - Present
Mahoney Environmental September 2008 - May 2012
ServiceMaster Company October 2002 - August 2008
Aramark November 2001 - October 2002
ServiceMaster Management Services June 1994 - October 2001
Terminix February 1993 - June 1994
ServiceMaster July 1988 - February 1993
Nuvatec, Inc. July 1986 - July 1988
KPMG Peat Marwick July 1979 - June 1986
Skills
Executive Management, Management, Financial Reporting, Leadership, Forecasting, Information Technology, Finance, Managerial Finance, Budgets, Financial Analysis, Risk Management, Strategic Planning, Process Improvement, Auditing, Business Strategy, Financial Modeling, SEC filings, Cash Flow, Acquisition Integration, Internal Controls, Multi-Unit Operations..., Project Management, Mergers & Acquisitions, Treasury Management, Operations Management, Business Intelligence..., Strategic Communications, Change Management, High Growth Companies, Shared Services, Advisory Boards, Loss Prevention, Private Equity, Professional Services, Manufacturing, Family Owned Businesses, Public Sector, Consumer Services, B2B Services, Recycling, Environmental Services, Alternative Energy, Middle Market, ERP Implementations, Cross-functional Team..., International Business, Operational Reporting, Master Franchising, Scorecard Management, Economic Value Added
Education
DePaul University 2001 — 2004
MA, Applied Technology
Michigan State University 1975 — 1979
BBA, Accounting
ServiceMaster February 2004 - Present
AGTS (Audio Graphics Training Systems) May 2001 - February 2004
Mountville Mills March 1999 - May 2001
Skills
Customer Service, Sales Management, Cold Calling, Account Management, Team Building, Training, Sales, Sales Process, Microsoft Office, New Business Development, Strategic Planning, Selling, Marketing, Customer Retention, Direct Sales, Call Centers, Customer Satisfaction, Coaching, Sales Operations, Customer Experience, Recruiting, Leadership
Education
The University of Georgia 1974 — 1975
ABJ, Journalism
Emory University 1972 — 1974
BA, Psychology
Vanderbilt University 1970 — 1972
The Lovett School 1967 — 1970
High School
Robert Half International May 2011 - Present
Demaxa July 2007 - May 2011
Ajilon February 2000 - March 2007
RHI 1996 - 1999
ServiceMaster May 1993 - May 1995
Education
DePaul University 1995 — 1999
MBA
Le Moyne College 1988 — 1992
Accounting
Elkhart General Hospital July 2008 - Present
Provena Health July 2005 - April 2008
ARAMARK Healthcare September 1987 - June 2005
ServiceMaster 1987 - 2001
Skills
Biomedical Engineering, Medical Imaging, Medical Devices, Healthcare, Hospitals, Healthcare Information..., Radiology, Healthcare Management, Clinical Engineering, Process Improvement, Troubleshooting, X-ray, Electronics, DICOM, PACS, Hardware Diagnostics, Ultrasound
Education
University of Florida 1982 — 1987
BS, Engineering Science
Eastern Florida State College 1977 — 1979
AS, Biomedical Equipment Technology
RGIS February 2014 - Present
CaroMont Health 1988 - 2013
ServiceMaster October 1975 - December 1988
Skills
Healthcare, Healthcare Management, Leadership, Management, Hospitals, Team Building, Patient Safety, Customer Service, Process Improvement, Budgets, Leadership Development, Strategic Planning, Recruiting, Cross-functional Team..., Coaching, Contract Negotiation, Negotiation, Training, Forecasting, Change Management, Contract Management, Employee Relations, Organizational..., Performance Improvement, Performance Management, Policy, Process Scheduler, Team Leadership, Nursing, Employee Training, Hiring, Employee Engagement, Administration, Project Planning, Staff Development, HIPAA, Human Resources, Healthcare Industry, Program Management, Public Speaking, JCAHO, Community Outreach, Microsoft Office, Infection Control, Vendor Management, Project Management, Physician Relations, PowerPoint, Microsoft Word, Microsoft Excel
Education
Erskine College 1971 — 1975
AB, BIOLOGY
Deborah Hyatt November 2008 - Present
ServiceMaster February 2011 - Present
Acxiom May 2007 - October 2008
HYATTWORKS September 2001 - May 2007
Steele Communications February 1997 - September 2001
HYATTWORKS and Hyatt Film & Video 1987 - 1997
Education
DePaul University
The University of Memphis
Komatsu America Corp 2005 - Present
Boy Scouts of America (Cub Scout Pack 191) 2007 - 2015
The PKU Organization of Illinois January 2000 - December 2009
Komatsu America Corp. January 2001 - August 2005
ServiceMaster 2000 - 2001
Army National Guard March 1982 - October 1989
Skills
Business Valuation, Financial Analysis, Financial Reporting, Accounting, Benchmarking, Financial Modeling, Forecasting, Strategic Planning, Corporate Finance, Due Diligence, Business Strategy, Research, Mergers, Business Planning, Budgets, Mergers & Acquisitions, Cross-functional Team..., Project Planning, Process Improvement, Sales, Inventory Management, Operations Management, Management, Contract Negotiation, Negotiation, Leadership, Finance, Strategy, Pricing, CRM, Recruiting, New Business Development, Competitive Analysis, Start-ups, Contract Management, Manufacturing, Team Building, Business Development, Sales Management, Executive Management, Income Statement, P&L Management, Purchasing, International Business, Analysis, Sales Operations, SAP, Product Development, Change Management, Business Process...
Education
DePaul University
MS, Accounting
Elmhurst College
BA, Political Philosophy
University of Illinois at Chicago
BS, Finance
National Express LLC August 2014 - Present
H&R Block March 2012 - August 2014
H&R Block April 2008 - March 2012
ServiceMaster 2004 - 2007
ARAMARK April 1998 - May 2003
ADP 1993 - 1996
Skills
Forecasting, Financial Analysis, Budgets, Financial Reporting, Accounting, Income Statement, General Ledger, Payroll, Customer Service, Strategic Planning, Accounts Payable, Process Improvement, Sarbanes-Oxley Act, Managerial Finance, Strategic Financial..., Operations Management, Team Building, Variance Analysis, Microsoft Excel, Finance, Auditing, Analysis, Management, Cross-functional Team..., Cash Management, Account Reconciliation, QuickBooks, Accounts Receivable, Internal Controls, Leadership, Cash Flow, Financial Accounting, Human Resources, Pricing, Training, Strategy, Team Leadership, Cash Flow Forecasting, Tax, Fixed Assets, Tax Preparation, Inventory Management, Preparation, PeopleSoft, Time Management, Income Tax, Tax Accounting, Cost Accounting, Invoicing, Performance Management
Education
DePaul University 1988 — 1990
Bachelor of Science (BS), Accounting
The General ® August 2014 - Present
Covenant Dove, LLC January 2011 - July 2014
Accredo Health 2009 - 2011
ServiceMaster 2007 - 2009
WCI 2002 - 2007
Kraft Construction (now Manhattan Construction) 1998 - 2002
Marsh (formerly Sedgwick) 1987 - 1998
WR Grace 1986 - 1987
Rhea & Ivy, CPA's (now Dixon Hughes) 1983 - 1985
Skills
SOX, Internal Controls, Audit, Compliance, Auditing, Certified Fraud Examiner, Certified Internal..., Sarbanes-Oxley Act, Accounting, Enterprise Risk..., Process Improvement, Forecasting, Finance, Sarbanes-Oxley, Risk Assessment, Financial Analysis, Mergers, Strategic Planning
Education
Florida Gulf Coast University 2002 — 2004
MSAT, Accounting & Taxation
The University of Memphis 1978 — 1982
BBA, Accounting
Memphis Light, Gas, and Water (MLGW) January 2015 - Present
ServiceMaster January 2012 - December 2014
MLGW November 2008 - January 2012
FedEx Express September 2007 - November 2008
Midsouth Commnity College June 2000 - September 2007
Stream International 1997 - 2000
Skills
Routing, Security, CCNA, Switches, CCNP, PIX, ASA, Firewalls, Cisco, Cisco Technologies, Routers, Data Center, WAN, Network Engineering, Network Design, VPN, Wireless Networking, VoIP, Cisco IOS, Checkpoint, Network Security, Networking
Education
The University of Memphis
BSE, Music, Education, Computer Engineering
Florida Community College at Jacksonville
Mobile Coomply July 2015 - Present
5522Tech March 2013 - Present
Nology Digital August 2011 - December 2012
Phoenix Innovate December 2000 - August 2011
Great Lakes Color Printers November 1997 - December 2000
ServiceMaster July 1989 - July 1997
Skills
Social Media, Creative Direction, Offset Printing, Digital Printing, Website Development, Mobile Applications, Web Applications, Marketing Strategy, Social Networking, Branding Initiatives, Digital Marketing, Direct Marketing, Entrepreneurship, Sales, Marketing, Relationship Marketing, Direct Mail, Advertising, Brand Development, Integrated Marketing, Mobile Marketing, Email Marketing, Graphic Design, SEO, Interactive Marketing, Digital Strategy
Education
Eastern Michigan University 1985 — 1991
BFA, Graphic Design
Edsel Ford High School 1983 — 1985
Legal Shield April 2006 - Present
Fish Window Cleaning December 2005 - 2007
ServiceMaster 1990 - 1999
Skills
Small Business, Legal Assistance, Identity Theft, Public Speaking, Team Building, Entrepreneurship, Social Networking, Coaching, Marketing, Sales, Social Media Marketing, Strategic Planning, Contract Negotiation, Training, Customer Service, Leadership, Personal Development, Social Media, Employee Benefits, Operations Management, Team Leadership, Online Marketing
Education
Pequannock Township High School 1964 — 1967
Bloomfield College
Columbia School of Broadcasting
Computer Learning Center
Fairleigh Dickinson University
Gardner-Webb College
Southwest School of Electronics
MembersFirst Credit Union May 2013 - Present
Nu-Freight Services, LLC December 2011 - February 2013
Aramark Uniform Services November 2004 - October 2011
Beltmann Relocation Group February 2003 - November 2004
Landacorp March 2000 - February 2003
ServiceMaster September 1995 - March 2000
Ray of Hope January 1995 - August 1995
AT&T July 1979 - December 1994
Skills
PowerPoint, Microsoft Publisher, Outlook, Time Management, Customer Satisfaction, Data Entry, Typing, Telecommunications, Teaching, Attention To Detail, Scanners, Inventory Management, Vendor Relations, Problem Solving, Teamwork, Newsletters, Microsoft Word, Microsoft Excel, Employee Relations, Human Resources, Accounts Payable
Education
DePaul University 1978 — 1979
Business Courses
Northern Illinois University 1976 — 1978
General Courses
Townsend Systems January 2014 - Present
Star Asset Security March 2013 - July 2013
Vision Security Technologies June 2001 - March 2013
Helen Keller Hospital 1991 - June 2001
ServiceMaster August 1981 - June 1991
Skills
Management, Sales, Security, Access Control, CCTV, Video over IP, Security Management, IP Cameras, Security+, Video Analytics, Alarm Systems, Surveillance, Biometrics, Intrusion Detection, Fire Alarm, Account Management, IP, Vulnerability Assessment, Security Operations, IP CCTV, Salesforce.com, New Business Development, Protection, IPS, Cabling, Team Building, Business Continuity, Wireless, Risk Management, Selling, Operations Management, System Design, Corporate Security, Security Audits, Solution Selling, Life Safety, Network Security, Physical Security, Networking, Integration, Wireless Networking, Private Investigations, B2B, CRM, RFID+, Executive Protection, Risk Assessment, Channel Partners, CompTIA Security
Education
Faulkner University 1979 — 1981
Associate of Arts and Sciences (AAS), Business/Commerce, General
LKQ Corporation November 2014 - Present
ML Group Logistics June 2010 - November 2014
Pyramid Logistics Group January 2010 - June 2010
ServiceMaster July 2005 - January 2010
AutoZone, Inc July 2000 - July 2005
Frito-Lay, Inc August 1989 - February 2000
US Army June 1981 - August 1989
Skills
Transportation, Operations Management, Supply Chain, Logistics, Transportation..., Organizational..., Training, Adult Education, Strategic Planning, Team Building, Management, Warehousing, Change Management, 3PL, Leadership, P&L Management, Process Improvement, Continuous Improvement, Inventory Management, Income Statement, Contract Negotiation, Purchasing, Supply Chain Management, Cross-functional Team..., Budgets, P&L
Education
Florida State University 2006 — 2007
MS
Syracuse University 1978 — 1981
BA
Bank of America September 2014 - Present
JPMorgan Chase & Co. February 2014 - September 2014
JPMorgan Chase February 2010 - January 2014
JPMorgan Chase March 2007 - February 2010
JPMorgan Chase August 2004 - March 2007
JPMorgan Chase June 2002 - August 2004
Looking Glass Networks November 2000 - June 2002
ServiceMaster June 1998 - November 2000
Skills
EBT, Accounting, Finance, Technology, Customer Service, Demand Management, Product Development, Sales, Relation Management, Efficiency, Debit Cards, Credit Cards, Budgets, Forecasting, Project Management, Federal Law, USDA, Interchange Management, Banking
Education
DePaul University 1993 — 1998
Bachelor's degree, Accounting
ARYZTA November 2014 - Present
Hospira July 2013 - October 2014
Hospira January 2012 - June 2013
ServiceMaster January 2010 - September 2011
Meridian Automotive Systems, Inc June 2000 - August 2009
Ford Motor Company January 1998 - May 2000
Ford Motor Company Inc September 1988 - May 2000
Ford Motor Company January 1982 - January 1988
Skills
Strategic Sourcing, Contract Negotiation, Cross-functional Team..., Procurement, Supply Management, Global Sourcing, Manufacturing, Process Improvement, Negotiation, Purchasing, Strategy, Contract Management, Program Management, Management, Lean Manufacturing, Transportation, Automotive, Sourcing, Leadership, Supply Chain, Supply Chain Management, Logistics, Budgets, Pricing, Six Sigma, Change Management, Forecasting, Kaizen, Supplier Development
Education
Duke University
BS
Georgia State University
MA, Psychology
University of Pittsburgh - Joseph M. Katz Graduate School of Business
MBA, Finance
Feralloy Corporation November 2010 - Present
Feralloy Corp. June 1985 - September 2010
feralloy 1985 - 2009
Servicemaster Industries Inc. October 1976 - June 1985
Servicemaster 1976 - 1985
Skills
Internal Controls, Sarbanes-Oxley Act, Forecasting, Variance Analysis, Auditing, Manufacturing, Inventory Management, Cost Accounting, Budgets, Accounting, GAAP, Financial Reporting, Account Reconciliation, Internal Audit, US GAAP, Purchasing, Negotiation, Supply Chain Management
Education
Elmhurst College 1975 — 1977
B.S., Accounting
Blackbridge Financial May 2014 - Present
Ameriprise Financial Services, Inc. May 1997 - May 2014
ServiceMaster August 1993 - March 1997
Skills
Microsoft Office, Management, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Research, Training, Process Improvement, Project Management
Education
East Carolina University 1989 — 1993
Bachelor of Science (BSc), Communication and Media Studies, 3.2 GPA in major studies
TruGreen April 2014 - Present
ServiceMaster June 2012 - May 2014
InnoSource May 2011 - July 2012
LeMoyne-Owen College August 2010 - May 2011
Medtronic August 2008 - August 2009
ServiceMaster September 1999 - August 2008
Terminix February 2002 - February 2004
Stream Global Services 1997 - 1999
Skills
XP, Active Directory, Visio, AS400, Operating Systems, SharePoint, IBM iSeries, Leadership, Windows 7, Software Documentation, Linux, Servers, SQL, IT Management, Enterprise Software, Microsoft Office, Access, Technical Support, Windows Server, Troubleshooting, Windows, Analysis, Business Process, Call Centers, Citrix, Computer Hardware, Customer Satisfaction, Databases, Disaster Recovery, Hardware, Help Desk Support, MS Project, Management, Microsoft Exchange, Networking, Process Improvement, Oracle, System Administration, TCP/IP, Time Management, Training, Vendor Management, VPN, Windows XP, Human Resources, Information Technology, Security, Customer Service, Integration, Team Leadership
Education
Dillard University 1991 — 1995
BA, Business Management / Marketing
Central High School 1988 — 1991
Diploma, Mathematics
Snowden School 1986 — 1988
St. Joseph Elementary School
St. Joseph Elementary School
St. Joseph Elementary School
ServiceMaster August 2015 - Present
JB Hunt Transport Services, Inc. September 2013 - August 2015
JB Hunt Transport Services, Inc. March 2013 - September 2013
Ultraswayed, LLC August 2012 - February 2013
Gainesville State College July 2006 - December 2011
Mississippi State University 2004 - 2006
Skills
Content Development, Content Management, Creative Writing, Technical Writing, Proofreading, Project Management, Web Content, Newsletters, Teaching Writing, Mobile Communications, Social Media, Technology, Educational Technology, Instructional Design, Internal Communications, AP Style, Human Resources, Corporate Communications
Education
Mississippi State University 2003 — 2005
Master's, English
Delta State University 1998 — 2002
Bachelor's, English, Journalism emphasis
Tristar Cabinets November 2014 - February 2015
Tristar Cabinets August 2014 - February 2015
ServiceMaster May 2014 - August 2014
Walmart May 2013 - August 2013
TomKelly's Chop House & Pub June 2012 - January 2013
Bro Graphics LLC January 2012 - May 2012
Skills
Customer Service, Leadership, Marketing, Microsoft Office, Team Building, Sports, Management, PowerPoint, Microsoft Word, Microsoft Excel, Photoshop
Education
Eastern Illinois University
Bachelor's Degree, Business/Commerce, General
American Home Shield March 2015 - Present
American Home Shield July 2013 - Present
Subbert Construction March 2008 - Present
Thirty-One Gifts January 2013 - Present
ServiceMaster March 2008 - July 2013
Skills
Accounting, Financial Reporting, Payroll
Education
Des Moines Area Community College 2000 — 2001
University of Northern Iowa 1999 — 2000
ServiceMaster July 2012 - Present
ServiceMaster June 2009 - July 2012
ServiceMaster February 2002 - June 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Coaching, Performance Management, Team Building, Employee Relations, Recruiting, Human Resources, Customer Service
Education
Des Moines Area Community College 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Iowa State University - College of Business
ServiceMaster June 2013 - Present
Sedgwick June 2012 - May 2013
FedEx TechConnect October 2007 - May 2012
Hilton December 2006 - September 2007
Skills
SQL, Microsoft Office, Mercury QuickTest Pro, Toad 9.0, Business Analysis, Information Systems, Cross-functional Team..., Quality Center, SharePoint, Software Quality..., Access, MS Project, Data Analysis, Analysis, Business Intelligence, Project Management, Test Automation, SDLC, User Acceptance Testing, Visio, Change Management, Requirements Analysis, Stakeholder Management, Systems Analysis, Requirements Gathering, Changepoint, Management, Oracle, Quality Assurance, Test Cases, Resource Management, Software Documentation, Business Process..., Data Modeling, Risk Management, Waterfall, Process Improvement, ETL, Leadership, Crystal Reports, Business Requirements, Business Process, Analytics, Manual Testing, Software Project..., Data Warehousing, Regression Testing, System Testing, Vendor Management
Education
Dowling College 2008 — 2011
MBA, Management, A
The University of Memphis 2003 — 2007
Bachelor of Business Administration (BBA), Management Information Systems, Magna Cum Laude
Pexco May 2013 - Present
Bink staffing February 2013 - Present
Hostess Brands October 2012 - December 2012
Waste Management July 2011 - July 2011
ServiceMaster June 1998 - September 2001
Luster Products Inc. February 1990 - June 1994
Skills
Process Safety, Process Control, Instrumentation, Hazard Identification, Continuous Improvement, Manufacturing, Process Improvement, Process Engineering, Factory
Education
Olive Harvey college 2009 — 2012
applied associated, process technology
DeVry University 1996 — 1998
Associate of Science (AS), Electronic technician
devry United state chicago 1996 — 1998
Assoicate in science, Electronic
Genentech / IMS Health January 2015 - Present
Bristol-Myers Squibb March 2011 - December 2014
AstraZeneca 2010 - 2011
Epsilon 2007 - 2010
Unitrin Direct Auto Insurance 2004 - 2007
XM Satellite Radio 2003 - 2004
ServiceMaster 2002 - 2003
Citi 1997 - 2002
Advanta 1991 - 1997
Skills
Marketing Strategy, Marketing Management, Social Media Marketing, Vendor Management, Test Strategy, Analysis, Process Development, Direct Marketing, Digital Marketing, Customer Acquisition, Interactive Marketing, Integrated Marketing, Multi-channel Marketing, Database Marketing, Campaign Management, Online Marketing, Customer Experience, Customer Retention, Strategic Planning, Online Advertising, Strategic Partnerships, Strategy, Marketing, Email Marketing, Cross-functional Team..., Analytics, CRM
Education
Drexel University
MBA, Marketing, Finance
University of Pittsburgh
BS, Business, Psychology
Cheltenham High School
ServiceMaster November 2014 - Present
ServiceMaster June 2014 - October 2014
ServiceMaster April 2014 - June 2014
EZonlineFiling Services January 2007 - April 2014
Chase January 1998 - June 2006
Sitel January 1996 - December 1998
MCI Communications 1987 - 1996
Skills
Strategic Planning, Start-ups, Team Building, Leadership, Entrepreneurship, New Business Development, Call Centers, Business Analysis, Customer Service, Business Strategy, Sales Management, Operations Management, Vendor Management, Process Improvement, Coaching, Marketing Strategy, Budgets, Mergers & Acquisitions, Call Center, Customer Relations, Change Management, Budgeting, Problem Solving, Loans, Credit, Compliance, Risk, Banking, Small Business, Microsoft Office, PowerPoint, Entrepreneur, Online Marketing, Business Planning, Web Design, SEO, Management Consulting, E-commerce, Web Development, Executive Coaching, Management, Training, Sales, Strategy, Customer Satisfaction, Customer Retention, Culture Change, Organizational Culture, Customer Experience
Education
Delta State University
Aviation/Airway Management and Operations
ServiceMaster June 2015 - Present
Southern Scholarship Foundation May 2015 - Present
The Center for Leadership and Social Change September 2014 - Present
Skills
Fundraising, Nonprofits, Microsoft Office, Public Speaking, Event Planning, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Social Media, Leadership, Social Networking
Education
Florida State University 2012 — 2016
Bachelor’s Degree, Human Resources Management, Real Estate, Senior
Hillsborough High School 2008 — 2012
High School
ServiceMaster Clean May 2014 - January 2015
ServiceMaster July 2011 - May 2014
Hewitt Associates October 2009 - October 2010
Hewitt Associates August 2000 - November 2009
Hewitt Associates October 1992 - July 2000
Hewitt Associates July 1985 - September 1992
Skills
Vendor Management, Management, Recruiting, Executive Management, Contract Negotiation, Outsourcing, Strategic Planning, Process Improvement, Change Management, Leadership, Benefits Administration, Human Resources, Training, Employee Engagement, Talent Acquisition, Strategy, Employee Relations, Organizational..., Team Building, BPO, Talent Management, Quality Assurance, Business Analysis, Cross-functional Team..., Project Planning, Budgets, CRM, Consulting, Call Centers, Sales, HRIS, Sales Operations, P&L Management, Negotiation, Program Management, Business Process..., Operations Management, Team Leadership
Education
DePauw University 1981 — 1985
BA
Commercial Cleaning Corp May 2015 - Present
Zodiac Aerospace August 2013 - May 2015
Janssen, Pharmaceutical Companies of Johnson and Johnson April 2012 - July 2013
ServiceMaster October 2011 - April 2012
Kelly Engineering Resources June 2007 - March 2008
Law Office of Ivan Sutherland August 2004 - December 2006
Skills
Recruiting, Human Resources, Employee Relations, Interviews, Talent Management, Training, Employee Benefits, Screening, HRIS, Management, New Hire Orientations, Onboarding, Payroll, Process Improvement, Sourcing, Cross-functional Team..., Fluent in English and..., Workforce Planning
Education
DeVry University 2003 — 2007
Bachelors of Science, Human Resource Management
East Brunswick High School 1991 — 1995
High School Diploma
Tate & Lyle August 2014 - Present
Career Education Corporation May 2011 - August 2014
Morgan Stanley February 2008 - May 2011
ServiceMaster March 2007 - November 2007
Skills
Corporate Tax, Sales and Use Tax, PeopleSoft Financial, CCH Intelliconnect, OneSource, Vertex, Microsoft Office, State Tax, Tax Law, Tax Preparation, Personal Property, Provision, Fixed Asset Depreciation, Apportionment, Auditing, Tax, Microsoft Excel, Accounting, Sarbanes-Oxley Act
Education
Northern Illinois University 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Northern Illinois University 2006 — 2007
Bachelor of Science (B.S.), Accounting
Elgin Community College 2004 — 2005
Associate of Science (A.S.)
GlaxoSmithKline March 2014 - Present
ServiceMaster February 2012 - December 2013
First Horizon National Corporation November 2008 - February 2012
Skills
Administrative..., Data Entry, Event Planning, Office Management, Event Management, Microsoft Excel, Policy, Confidentiality, Calendaring, Office Administration, Outlook, Travel Arrangements, Microsoft Office, Spreadsheets, Telephone Skills, Microsoft Word, PowerPoint, Editing, Fax, Human Resources, Access, Process Scheduler, QuickBooks, Calendars, Executive Support, Expense Reports, Time Management, Executive Level..., Administration, Office Equipment, Expenses, Administrative..., Executive...
Education
Dyersburg State Community College 1997 — 2001
Associate of Arts and Sciences (AAS), Business Administration and Management, General
First Mortgage Solutions, LLC December 2012 - December 2013
ServiceLink May 2012 - December 2012
ServiceLink March 2012 - May 2012
ServiceMaster May 2009 - March 2012
Skills
Title Insurance, Loan Closings, Team Leadership, Critical Thinking, Customer Service, Training, Project Management, Leadership, Team Building, Building Relationships, Learning Quickly, Organization, Supervising, Communication Skills, Management, Networking
Education
Washburn University School of Law 2014 — 2016
Doctor of Law (J.D.), Law, 2L
Drury University 2006 — 2010
Bachelor of Arts, Business Administration
McKenna Storer September 2009 - Present
InStar Services Group November 2008 - May 2009
ServiceMaster March 2004 - March 2008
The ServiceMaster Company 1989 - 2004
Skills
Commercial Litigation, Litigation, Corporate Law, Mediation, Licensing, Alternative Dispute..., Bankruptcy, Trademarks, Contract Negotiation, Copyright Law, Construction Law, International Law, Civil Litigation, Strategic Planning, Strategy, Franchising, Arbitration, Real Estate, Litigation Management, Contract Management, Small Business, Public Speaking
Education
DePaul University College of Law 1981 — 1984
Michigan State University 1977 — 1981
BA, International Relations
Berkley Senior High School 1974 — 1977
NMARNG April 2014 - Present
US Army 1998 - Present
Collins Enterprises August 1986 - May 2013
National Guard Bureau July 2011 - April 2013
ServiceMaster August 1995 - October 1998
UPS January 1988 - August 1995
Skills
Training, Security Clearance, Army, National Security, Leadership, Military, Military Experience, Physical Security, Analysis, Management, Command, Risk Management, Leadership Development, Government, Organizational..., Nonprofits, Military Operations, Policy, Operational Planning, Emergency Management, Program Management, Force Protection, Tactics, Counterterrorism, Air Force, Weapons, Supervisory Skills, Team Leadership, Conflict Resolution, Military Training, Information Assurance, Proposal Writing, Networking, Business Development, Operations Management, Logistics, Military Liaison, Organizational..., Interagency Coordination, Exercises, Public Speaking, Missions, Strategic Planning, Special Operations, Preaching, International Relations, Pastoral Counseling, Contingency Planning, Fundraising, Defense
Education
University of South Africa 1997 — 2003
PhD, Educational Administration
University of Oklahoma 1986 — 1988
MIS, Information Systems
Southwestern Baptist Theological Seminary 1983 — 1986
MA/RE, M/Div, Religious Education and Divinity
Southern Nazarene University 1981 — 1983
BA, Education and Music
Eastern New Mexico University 1976 — 1979
Associates, Law Enforcement
AutoZone February 2008 - Present
ServiceMaster September 2005 - December 2007
Sprint Nextel June 1997 - September 2005
Skills
Human Resources, PeopleSoft, HRIS, Global Compensation, Sales Compensation Plans, Compensation Strategies, Incentive Programs, Data Modeling, Sales Compensation..., Sales Compensation, Workforce Planning, Employee Relations, Succession Planning, Talent Acquisition, HR Policies, Onboarding, Talent Management, Leadership, Management, Recruiting
Education
Texas Christian University - M.J. Neeley School of Business 1982 — 1986
BBA, Marketing
DePaul University
M.A. Program, Strategic Planning
Helix Business Solutions, LLC April 2008 - Present
ServiceMaster 2005 - April 2008
TruGreen LandCare 1998 - 2005
The Fontana Group, Inc. 1993 - 1998
Waste Management, Inc. 1989 - 1993
Skills
Strategic Planning, Team Building, Operations Management, Process Improvement, Change Management, Contract Negotiation, Team Leadership, Leadership, Business Analysis, Program Management, CRM, Management Consulting, Cloud Computing, Management, Vendor Management, Business Intelligence, Business Planning, Solution Selling, Business Process..., New Business Development, SaaS, Cross-functional Team..., Enterprise Software, Sales Management, Account Management, Budgets, Recruiting, Business Process, Project Management, Business Development, Strategy, Sales Process, Analysis, Negotiation, Integration, Start-ups, Training, Product Management, Customer Satisfaction
Education
East Tennessee State University 1981 — 1983
Information Technology
B&D Communications, Inc. June 1996 - Present
Tellabs 1994 - 1996
ServiceMaster 1992 - 1994
Skills
Voice Communications, Audio video, video surveillence, IP, Ethernet, Telecommunications, Transmission, Fiber Optics, TDM, Video, Call center analysis..., Call Centers, Networking, Telephony, Switches, Network Design, Unified Communications, T1, Wireless, Customer Service, Troubleshooting, Testing, VoIP, Team Building
Education
DeVry Institute of Technology 1983 — 1986
Associate's degree - ASEE, Telecommunications Technology/Technician
DeVry University 1982 — 1985
Associate of Science (AS), Electrical, Electronic and Communications Engineering Technology/Technician
Direct Auto Insurance September 2005 - Present
ServiceMaster September 1982 - January 2002
Skills
Insurance, Customer Service, Property & Casualty..., Operations Management, Warehousing, Sales
Education
East Carolina University 1977 — 1980
BS, Parks and Conservation
Frostburg State University
Completed three graduate level business courses
Solution Builders, Inc. March 2014 - Present
ServiceMaster November 2013 - March 2014
Florida Coastal School of Law August 2010 - March 2013
Enterprise Rental Company January 2009 - July 2010
Eckerd College May 2009 - January 2010
Skills
Visio, Project Management, Networking, Wireless Networking, SharePoint, Troubleshooting, Microsoft Office, Access, System Administration, MS Project, Windows, Windows 7, Active Directory, Computer Hardware
Education
Florida State University 2007 — 2009
Bachelors of Science, Information Technology
The Abreon Group October 2014 - Present
Metrus Group February 2013 - October 2014
Angling Sales and Marketing April 2012 - February 2013
Gibson Consulting, LLC April 2009 - April 2012
Vangent January 2002 - November 2008
ServiceMaster May 2001 - November 2001
ServiceMaster October 2000 - May 2001
ServiceMaster April 2000 - October 2000
Video Arts 1991 - 1998
Skills
Sourcing, Strategic Sourcing, Change Management, Supply Chain, Consulting, Management Consulting, Leadership, Logistics, Strategic Planning, Project Management, Sales, Marketing, Organizational..., Business Strategy, Business Development, Training, Budgets, Talent Management, CRM, Operations Management, Contract Negotiation, Cross-functional Team..., Strategy, Management, Recruiting, Lead Generation, Performance Management, Entrepreneurship, Sales Operations, Direct Sales, Online Marketing, Cold Calling, Project Planning, Program Management, Business Process..., Coaching
Education
Drake University 1986 — 1990
BA, Journalism
ServiceMaster October 1991 - Present
The Buckle 1984 - 1992
Skills
Talent Acquisition, Compensation, Mentoring, Team Building, Sourcing, Customer Service, Account Management, Process Improvement, Customer Relations, Strategic Planning, Compliance, Change Management, Sales Management, Hiring, Recruiting, Deferred Compensation, Onboarding, Employee Relations, Human Resources, Time Management, Leadership, Customer Retention, Sales, Personnel Management, Customer Satisfaction, College Recruiting, Employee Benefits, Temporary Placement, Training, Applicant Tracking..., Workforce Planning, Cold Calling, Internet Recruiting, Employee Training, Performance Management
Education
Des Moines Area Community College
Business/Marketing
Kuemper High School
U.S. Coast Guard Academy April 2015 - Present
Reinhardt University January 2014 - Present
Retired August 2011 - Present
American Red Cross Grand Canyon Chapter November 2013 - 2015
Amerinet, Inc. May 2007 - August 2011
Yavapai Regional Medical Center April 2002 - May 2007
Antelope Valley Hospital November 1999 - April 2002
Sierra Vista Hospital May 1991 - April 1999
Cook Children's Medical Center August 1988 - May 1991
ServiceMaster April 1985 - August 1988
Skills
Healthcare, Hospitals, Contract Negotiation, Strategic Planning
Education
Federal Emergency Management Agency 2012 — 2014
IS - 100, 120.a, 200, 230.d, 235.b, 240.b, 241.b, 242.b, 244.b, 288.a, 300, 400, 700 & 800, National Incident Management System (NIMS)
FEMA Emergency Management Institute
Certificate, Professional Development Series
Golden Gate University 1999 — 2004
MPA, Health Care Administration
Southern Illinois University, Carbondale 1979 — 1981
BS, Health Care Services
Excelsior College 1976 — 1978
Associate of Arts (AA), Anatomy & Physiology
Kansas City Public Schools May 2015 - Present
Kansas City Public Schools September 2011 - Present
B Joy S, Incorporated January 2005 - Present
Friends of Yates, Inc. November 2010 - September 2011
ServiceMaster January 2009 - June 2010
Hilton July 2007 - December 2008
Blue Cross Blue Shield of Kansas City January 1989 - July 2007
Skills
Grant Writing, Organizational..., Leadership Development, Instructional Design, Staff Development, Organizational..., Talent Management, Change Management, Succession Planning, Conflict Resolution, Performance Management, Team Building, Program Development, Coaching, Training, Leadership, Public Speaking, Customer Service, Teaching, Volunteer Management
Education
Friends University 2004 — 2005
Masters, Organizational Development
Emporia State University 1978 — 1981
Education
Wyandotte High School 1976 — 1978
University of Missouri-Kansas City
PhD, Curriculum & Instruction
First Midwest Bank May 2014 - Present
Health Care Services Corporation November 2011 - March 2014
Health Care Services Corporation November 2011 - March 2013
Poised for Success August 2009 - October 2011
OfficeMax June 2010 - June 2011
Career Education Corporation July 2009 - March 2010
Poised For Success 2006 - 2010
ServiceMaster January 2001 - September 2007
As Good As Gold 2005 - 2007
Official Airline Guides (OAG) November 1984 - January 2001
Skills
Strategic Communications, Employee Engagement, Media Relations, Organizational..., KPMG Executive Women's..., Leadership Development, Leadership, Public Relations, Internal Communications, Positioning, Communication Training, Corporate Communications, Change Management, Strategy, Strategic Planning, Crisis Communications, Integrated Marketing, Corporate Social..., Marketing Communications, Non-profits, Speech Writing, Public Speaking, Marketing Strategy, Budgets, Reputation Management, Thought Leadership, Policy, Publications, Project Management, Social Media, Nonprofits, Newsletters, Business Development, Product Development, Message Development, Marketing, Press Releases, Social Media Marketing, Trade Shows, Direct Marketing, Training, Event Management
Education
Loyola University of Chicago, Executive Leadership Certificate 2013 — 2013
Certificate in Strategic Leadership
DePaul University
Bachelors Degree
Madeleine Residential, LLC August 2015 - Present
HomeVestors - 1-800-44-BUYER August 2015 - Present
TGI Fridays November 2010 - Present
Carlson Restaurants Worldwide July 2007 - November 2010
ServiceMaster February 2001 - May 2007
RollingStone.com July 2000 - January 2001
Four Seasons Hotel September 1996 - May 1999
Skills
Quality Assurance, Testing, Software Documentation, Integration, Management, Active Directory, SDLC, SharePoint, Vendor Management, Real Estate Investor, Microsoft Office
Education
DePaul University 1999 — 2002
Bachelor of Applied Science (BASc)
Culinary Institute of America 1994 — 1996
Associate of Arts (AA)
Servicemaster Accounting ManagerServiceMaster Acceptance2002 - Present
Education
Elmhurst College 1983 — 1985
ServiceMaster June 2000 - Present
Education
DePaul University 1994 — 2000
MBA, Management Accounting
IDEX Corporation March 2008 - Present
ServiceMaster March 2001 - October 2007
Illinois Tool Works March 1994 - March 2001
Illinois Department of Revenue February 1983 - February 1994
Skills
Tax Accounting, Auditing, State Tax, Use Tax, Tax, FIN 48, Mergers, Strategy, Tax Research, US Tax
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1991 — 1994
MST, Taxation
DePaul University 1980 — 1983
BSC, Accounting
Sodexo November 2012 - Present
Sodexo February 1997 - November 2012
Marriott 1997 - 1999
ServiceMaster February 1993 - February 1997
United Airlines 1988 - 1990
Skills
Financial Reporting, Forecasting, Managerial Finance, Budgets, Accounting, Income Statement, Facilities Management, Sarbanes-Oxley Act, Internal Controls, Financial Modeling, Cash Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1994 — 1996
Master of Business Administration (M.B.A.), Finance, General
Northeastern Illinois University
Accounting
Elmhurst College August 2000 - Present
Paul M Jacobs, CPA January 2000 - Present
ServiceMaster 1977 - 2006
Skills
Tax, Accounting, Financial Accounting, Financial Reporting, Financial Analysis, Auditing, Account Reconciliation, QuickBooks, Payroll, Budgets, Accounts Payable, Finance, General Ledger, Bookkeeping, Small Business, Time Management, Strategic Financial..., Access, Microsoft Excel, Income Tax, Nonprofits, Analysis, Financial Modeling, Leadership, Forecasting, PowerPoint, Microsoft Word, Accounts Receivable, Outlook, Management, Financial Planning
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Science, Taxation
North Central College
Bachelor of Arts, Accounting
ARS July 2014 - Present
Hilton Worldwide April 2014 - July 2014
ServiceMaster September 2013 - February 2014
ServiceMaster November 2012 - September 2013
ServiceMaster April 2010 - November 2011
Smith & Nephew Orthopaedics April 2000 - December 2009
Smith & Nephew Orthopaedics 2000 - 2009
Skills
Project Management, Visio, Process Improvement, Business Analysis, Medical Devices, Cross-functional Team..., Business Intelligence, Healthcare, Software Documentation, Vendor Management, Continuous Improvement, Leadership, Quality Assurance, Management, Six Sigma, Program Management, Team Building, Team Leadership, Troubleshooting, Product Development, Business Process..., SAP, Change Management, Product Management, Strategy, SDLC, Strategic Planning, CRM, Business Process, Data Analysis, MS Project, Project Planning, PMO, Integration, Operations Management, PMP, Project Portfolio..., Training, Supply Chain
Education
Delta State University 1988 — 1993
BFA, Graphic Design
Galvin Accounting December 2014 - Present
Mary Geoghegan July 2012 - Present
Center for Economic Progress 2005 - Present
Queen of Peace High School July 2008 - June 2012
ServiceMaster October 2002 - October 2007
IAC Securities 2001 - 2002
Skills
General Ledger, Tax Accounting, Fixed Assets, Tax, Financial Analysis, Non-profits, Accounting, Microsoft Excel, Financial Reporting, QuickBooks, Customer Service, Financial Accounting, Account Reconciliation, Payroll, Accounts Payable, Variance Analysis, CPA, Accounts Receivable, Microsoft Word, Internal Controls, Tax Preparation, Nonprofits, GAAP, Sarbanes-Oxley Act
Education
DePaul University
Bachelors of Science, Accounting
Fresh Ideas Management, LLC May 2015 - Present
Quake Global July 2014 - May 2015
DM&A February 2014 - June 2014
Awarepoint October 2013 - January 2014
Awarepoint November 2007 - October 2013
Aladdin Food Management February 2005 - November 2007
RumZa - CPD Corporation August 2004 - February 2005
Collegiate Catering, INC. July 1997 - August 2004
ServiceMaster May 1995 - July 1997
Servicemaster June 1991 - May 1995
Skills
Security, Troubleshooting, Networking, SaaS, Management, Enterprise Software, Team Building, Healthcare Information..., Healthcare, Start-ups, Product Management, Project Management, Solution Selling, Strategic Partnerships, Leadership, Integration, Business Development, Salesforce.com, Strategy, Process Improvement, Cloud Computing, Wireless, Sales Operations, Account Management, Professional Services, Program Management, Cross-functional Team..., CRM, Product Marketing, Team Leadership, Network Administration, RFID+, Business Intelligence, Competitive Analysis, Software Project..., KnackHQ, Change Management, Strategic Planning, New Business Development, Consulting, Sales, Product Development, Budgets, Contract Negotiation, Sales Management, Business Strategy, Business Analysis, Sales Process, Training, Food Service Operations
Education
Drury University 1985 — 1987
Chicagoland Methodist Senior Services 2008 - Present
Covenant Methodist Senior Services 2008 - 2009
Covenant Methodist Senior Services 2007 - 2008
LaCosta Facilities Management October 2005 - October 2007
Alexian Brothers Medical Center August 2004 - September 2005
The ServiceMaster Company/Aramark January 1978 - June 2004
servicemaster 1978 - 2004
Skills
Finance, Budgets, Facilities Management, Operations Management, Recruiting, Income Statement, Customer Service, Leadership, P&L, Project Management, Team Building, Process Improvement, Process Scheduler, Strategic Planning, Training, Change Management, New Business Development
Education
Elmhurst College 1995 — 2004
BS, Business Administration
Quanex Building Products Corporation September 2012 - Present
ServiceMaster January 2007 - September 2012
AmerUs Group Co. / AvivaUSA May 1995 - January 2007
Aviva Life Insurance 1995 - 2006
Coopers & Lybrand September 1991 - May 1995
Skills
Insurance, Financial Analysis, Strategic Planning, Executive Management, Team Building, Strategic Financial..., Budgets, Competitive Analysis, Financial Reporting, Banking
Education
Drake University 1989 — 1990
MBA, Business
University of Iowa - Henry B. Tippie College of Business 1984 — 1988
Bachelor of Business Administration (BBA), Finance, General
FedEx Services September 2010 - Present
Hilton Worldwide September 2007 - August 2010
Hilton Data Center February 2002 - November 2006
Hilton 2002 - November 2006
WorldCom 2000 - 2001
ServiceMaster 1998 - 2000
Education
Delta State University 1988 — 1994
BBA, Finance and Management Information
ServiceMaster June 2015 - Present
FedEx December 2013 - May 2015
Lausanne Collegiate School August 2010 - January 2015
FedEx Express February 2010 - December 2013
FedEx Express July 2005 - October 2010
Rhodes College 2005 - 2008
FedEx Express August 2004 - July 2005
FedEx Express June 2001 - August 2004
Federal Express June 2000 - June 2001
Federal Express June 1999 - June 2000
Skills
Project Management, SQL, Program Management, Data Analysis, Process Improvement, Product Development, Project Planning, Business Analysis, Strategy, Transportation, Logistics, Strategic Planning, Business Process, IT Strategy, Analysis, Leadership, Cross-functional Team...
Education
Dowling College 2003 — 2006
Masters, Business Administrations
New York University - Polytechnic School of Engineering 1995 — 1999
BS, Computer Science
CEDA May 2007 - Present
Sayers Group LLC 2001 - 2001
Winstar Communications 1999 - 2001
Logic Plus, Inc 1998 - 1999
GE Capital 1997 - 1998
ServiceMaster 1990 - 1995
Ingalls Memorial Hospital May 1989 - June 1992
Insurance Information Technology September 1987 - April 1989
Instec 1987 - 1989
Instec 1987 - 1989
Skills
Windows Server, Active Directory, Cisco Technologies, Virtualization, Network Administration, Network Security, TCP/IP, Servers, Data Center, Firewalls, VPN, DNS, Microsoft Exchange, Security, Troubleshooting, Windows
Education
DeVry University 1987 — 1989
BS, Computer Information and Systems
Lagestee-Mulder Realty January 1993 - Present
ServiceMaster 1992 - 1995
1st Savings & Loan of South Holland 1988 - 1990
Skills
Investment Properties, Real Estate Development, Real Estate Transactions, Real Estate, Property Management, Construction, Commercial Real Estate, Negotiation, Brokerage, Leases, Investors, Foreclosures, Sellers, Short Sales, Corporate Real Estate, Due Diligence, Real Estate Economics, Land Acquisition, Selling, REO, Disposition, Property, Buyer Representation, Asset Management, Shopping Centers, Tenant, Appraisals, Location Intelligence, Lease Administration, Land Development, Contract Negotiation, Landlords, Real Estate Financing, Acquisitions, Investments, Tenant Representation, Entitlements, Apartments, Real Property, Dispositions, Sales
Education
DePaul University College of Law 1990 — 1992
Doctor of Law (JD), Real Estate
Emory University 1984 — 1988
Bachelor of Business Administration (B.B.A.), Finance, General
ServiceMaster October 2010 - Present
ServiceMaster December 2009 - November 2010
Right Management January 2007 - December 2009
FedEx Express January 1996 - January 2007
Pathmark Stores, Inc. July 1994 - January 1996
Skills
Leadership, Leadership Development, Executive Coaching, Employee Surveys, Management, Workforce Planning, Organizational..., Talent Management, Human Resources, Employee Training, Surveying, Performance Management, Onboarding, Job Analysis, Instructional Design, Employee Relations, Training, Executive Positions, 360 Feedback, Employee Engagement, Organizational..., Workshop Facilitation
Education
The University of Akron 1989 — 1993
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
Eastern Kentucky University 1984 — 1988
BA, Anthropology/Psychology
ServiceMaster April 2010 - Present
A.T. Kearney July 2006 - April 2010
Newell Rubbermaid May 2001 - August 2004
Education
Duke University 2004 — 2006
M.B.A
La Salle University 1997 — 2001
B.S, Finance
University of Memphis April 2015 - Present
The University of Memphis September 2003 - Present
ServiceMaster 2003 - 2003
Mississippi Valley State University 2000 - 2002
Skills
Higher Education, Research, Microsoft Office, Student Affairs, Event Planning, Data Entry, PowerPoint, Microsoft Word, Data Analysis, Staff Development, Databases, SQL, Microsoft Excel, Editing, Windows, Process Improvement, Public Speaking, Access, Analysis, Project Management, Statistics, Leadership, Outlook
Education
The University of Memphis 2010 — 2011
MBA
The University of Memphis 2009 — 2010
MPS
Delta State University 1996 — 1999
BBA
Gentry High School
Gentry High School
TruGreen January 2014 - Present
ServiceMaster September 2007 - Present
Evergreen Packaging February 2007 - August 2007
International Paper April 2001 - January 2007
Skills
Reporting & Analysis, Cash Flow Analysis, Financial Reporting, Consolidated Reporting, Balance Sheet Review, P&L review, Forecasting, Variance Analysis, Budgets, Account Reconciliation, General Ledger, Accounting, JD Edwards, Budgeting, Business Reporting, Cost Accounting, Cognos, SAP, Microsoft Office, Sarbanes-Oxley Act, Hyperion Enterprise, Financial Analysis
Education
Nichols College 1997 — 2001
MBA, Accounting
Fitchburg State University 1993 — 1995
BADSA, Accounting
Mount Wachusett Community College 1990 — 1992
Associate, Accounting
Hyatt Hotels Corporation July 2011 - Present
Hyatt Hotels Corporation February 2006 - July 2011
ServiceMaster 2004 - 2006
Kerasotes Theatres 2003 - 2004
Skills
Financial Analysis, Loan Documents, Loan Servicing, Cash Management, Cash Flow Forecasting, Forecasting, Finance, Process Improvement, Fair Market Value, Cash Flow, Banking, Loans, Inter-company Debt, Accounts Receivable, Internal Controls, Sarbanes-Oxley Act
Education
DePaul University
BS, Finance
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA, Finance with distinction.
Terminix July 2009 - Present
Servicemaster February 2008 - June 2009
Skills
Team Building, Vendor Management, Customer Satisfaction, Operations Management, Process Improvement, Management, Customer Retention, Call Centers, Training, Call Center, Inventory Management, Account Management, Budgets, Customer Experience, Team Leadership, Coaching, Leadership, Customer Service, Sales Operations, P&L Management, Sales Management, Sales
Education
Edinboro University of Pennsylvania 1971 — 1975
BS, English
Cisco Systems February 2012 - Present
ServiceMaster November 2009 - February 2012
ARAMARK Corp. November 2005 - August 2009
Tyco International December 1999 - November 2005
Skills
Operations Management, Purchasing, Logistics, Customer Satisfaction, Six Sigma, Supply Chain Management, Supply Chain, Procurement, Catalyst Switches, Ethernet, Program Management, Contract Management, Process Improvement, Team Building, Contract Negotiation, Product Marketing, Inventory Management, Training, Management, Leadership, Project Management, Cross-functional Team..., Enterprise Software, Strategy
Education
National Louis University 2002 — 2004
MBA, Business
Florida Atlantic University 1993 — 1997
BA, Political Science
Morton Salt, Inc. October 2011 - Present
UPM North America December 2008 - October 2011
McCain Foods August 1999 - September 2008
ServiceMaster June 1996 - August 1999
Skills
Deferred Compensation, Employee Benefits, Performance Management, Compensation & Benefit, HRIS, Employee Engagement, Human Resources, Job Descriptions, HR Policies, Job Analysis, Job Evaluation, Executive Pay, Incentive Programs, Applicant Tracking..., Compensation & Benefits, New Hire Orientations, Talent Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA, Human Resources
Northern Illinois University
Bachelor of Science, Human Resources
Fresenius Kabi USA (formerly APP Pharmaceuticals) March 2011 - Present
CDW Corporation November 2007 - December 2010
ServiceMaster November 2003 - November 2007
Ernst & Young December 1996 - October 2003
Grant Thornton LLP 1993 - 1996
Skills
Tax, Mergers & Acquisitions, Accounting, SOX, Tax Compliance, Forecasting, Financial Statements, International
Education
DePaul University
MST, Taxation
University of Illinois at Urbana-Champaign - College of Business
BS, Accountancy
Rite Aid February 2014 - Present
Rite Aid May 2012 - February 2014
Highmark February 2011 - May 2012
Highmark 2009 - March 2011
Williams-Sonoma, Inc. 2008 - 2009
Williams-Sonoma, Inc 2000 - 2008
ServiceMaster 1999 - 2000
Rite Aid 1999 - 1999
ManorCare Health Services 1998 - 1999
Skills
Leadership Development, Competency Management, Organizational..., Performance Management, Succession Planning, Talent Management, Organizational..., Onboarding, Performance Improvement, Instructional Design, Organizational Design, Instructor-led Training, Training Delivery, ADDIE, Employee Engagement, Staff Development, Coaching, Training, Workshop Facilitation, Career Development, 360 Feedback, Employee Relations, Personnel Management, Needs Analysis, Workforce Planning, Management Development, Interviews, Employee Training, Learning Management, Human Resources, MBTI, Conflict Resolution, Career Counseling, Executive Coaching, Talent Acquisition, Deferred Compensation, HRIS, Blended Learning, Culture Change, Hiring, New Hire Orientations, Resume Writing, Employee Benefits, College Recruiting, Performance Consulting
Education
Penn State University 1996 — 1999
Master's of Education, Training and Development
Edinboro University of Pennsylvania 1987 — 1991
BA, Psychology
ServiceMaster July 2013 - Present
Avnet August 2011 - March 2013
Independent Pet Supply April 2011 - August 2011
Aseptico Inc. March 2010 - March 2011
ROMA MOULDING April 2006 - October 2008
All American Semiconductor April 2000 - April 2006
SATO TRAVEL September 1998 - April 2000
NORTHSHORE YMCA June 1995 - September 1998
KinderCare 1992 - 1995
Skills
Sales Operations, Account Management, Sales, Sales Management, Key Account Management, Leadership, Negotiation, Manufacturing, Customer Service, Project Management, CRM, Management, Training, Inventory Management, Pricing, Product Marketing, Direct Sales, Trade Shows, Sales Process
Education
Bellevue Community College 1992 — 1995
A.A.S, Recreational Leadership
Eckerd College 1990 — 1992
None, Marine Biology
ServiceMaster April 2012 - Present
ServiceMaster November 2005 - April 2012
Trugreen March 2003 - November 2005
Skills
Customer Satisfaction, Customer Service, JD Edwards, Outlook, Process Improvement, Budgets, Purchasing, Team Building, RFP, Microsoft Excel, Administrative..., Forecasting, Inventory Management
Education
Northern Illinois University 1985 — 1987
BS, Merchandising
Kishwaukee Community College 1983 — 1985
AS, Business
Eastern Illinois University 1982 — 1983
BS, Merchandising
Walgreens January 2011 - Present
ACCO Brands November 2007 - January 2011
ServiceMaster 2000 - 2007
Skills
Financial Reporting, Financial Analysis, Forecasting
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA, Management Accounting
Elmhurst College
BS, Finance
Simpson Technologies Corporation October 2014 - Present
Pactiv October 2011 - Present
Peacock Engineering September 2007 - August 2011
ServiceMaster 2002 - 2007
Skills
Process Improvement, Accounting, Financial Analysis, Financial Reporting, Forecasting, General Ledger, Internal Controls, Variance Analysis, Budgets
Education
Elmhurst College 1983 — 1985
Bachelors Degree, Accounting
EdR Collegiate Housing July 2013 - Present
ServiceMaster March 2012 - June 2013
ServiceMaster August 2010 - March 2012
Edward Jones July 2007 - January 2010
Skills
Process Improvement, Financial Modeling, Strategic Financial..., Financial Reporting, Financial Analysis, Budgets, Accounting, Forecasting, Business Valuation, Due Diligence, Mergers, Finance, Mergers & Acquisitions, Valuation, Investments, Corporate Finance
Education
Florida State University 2015 — 2017
Master of Business Administration (M.B.A.), Real Estate
The University of Memphis 2007 — 2009
B.B.A, Finance
Servicemaster May 2011 - Present
Square One Restoration, Inc. May 2005 - April 2010
Square One Restoration, Inc. May 2005 - April 2010
Sullivans Cleaning and Restoration August 1999 - April 2005
Education
Eastern Kentucky University 1990 — 1995
BA, Communications
Eastern Kentucky University 1990 — 1995
BA, Communications
Contemporary Controls November 2000 - April 2009
ServiceMaster June 1995 - July 2000
Education
Drake University 1974 — 1978
Bahcelor of Arts, Journalism
ServiceMaster September 2009 - Present
PT. GML Performance Consulting January 2007 - January 2009
Skills
Sales, Customer Service, Strategic Planning, Team Building, Management, Marketing Strategy, Leadership, Sales Management, Event Planning, Small Business
Education
East Carolina University 1984 — 1987
Bachelor of Science (BS), Business Finance
Sodexo July 2015 - Present
Sodexo March 2011 - 2013
Sodexo July 2007 - March 2011
Wake County Government March 2003 - July 2007
ServiceMaster 1996 - 1999
Skills
Budgets, Contract Management, Contract Negotiation, Healthcare, Operations Management, Facilities Operations, Process Scheduler, Facilities Management, Team Building, Employee Relations, Recruiting, Coaching, Management, Process Improvement, Customer Service, Supervisory Skills, Negotiation, Training, Income Statement, Policy, Public Speaking, Change Management, Leadership, Project Management, Logistics, Inventory Management, JCAHO, Building Maintenance, Customer Satisfaction, Hiring, Strategic Planning, Human Resources, Performance Management, Purchasing, Leadership Development, Project Planning, Team Leadership, Procurement, Administration, Employee Training, Program Management, Employee Engagement, Forecasting, Organizational..., Hospitality
Education
DeVry University 2010 — 2012
Bachelor of Applied Science (BASc), Technical Management
DeVry University
Associate of Arts and Sciences (AAS), Telecommunications Mangement
ServiceMaster of High Point September 2009 - Present
ServiceMaster 1900 - 1900
Skills
Customer Service, Sales Management, Marketing, Marketing Strategy, New Business Development, Social Media Marketing, Account Management, Business Development, Direct Sales, Advertising, Strategic Planning, Sales
Education
East Carolina University 1984 — 1987
BS Business Administration, Finance
ServiceMaster May 2012 - February 2014
ServiceMaster May 2012 - March 2013
Ashland, Inc. October 1991 - November 2011
Skills
Compliance, Contract Negotiations, Intellectual Property, Public Speaking, Licensing, Word, Due Diligence, Contract Management, Research, Microsoft Office, Investigation, Copywriting, Sports Marketing, Sweepstakes and..., Commercial Contracts, International, IT Contracts, FCPA, Marketing Law, Marketing, Microsoft Word, Contract Negotiation, Corporate Law, Litigation, Negotiation, Trademarks, Management, Patents, Employment Law, Legal Research, Mergers & Acquisitions, Commercial Litigation, Real Estate Transactions, Civil Litigation, Privacy Law, Legal Assistance, Corporate Governance, Securities Regulation, Arbitration, Product Liability, Dispute Resolution, Competition Law, Litigation Support, Patent Prosecution, Mediation, Joint Ventures, Fraud, International Law, Legal Documents, Legal Writing
Education
Eastern Kentucky University 1980 — 1984
BA, Paralegal Studies
Tates Creek High School 1978 — 1980
11 and 12
West Babylon High School 1976 — 1978
9 and 10
OLR
JLL June 2015 - Present
Thompson National Properties, LLC October 2014 - May 2015
West Coast University / American Career College 2013 - September 2014
EDMC - The Art Institute of California, Orange County 2008 - 2012
EDMC - Argosy University, Orange County 2003 - 2008
EDMC - Argosy Education Group 2000 - 2003
Jones Lang LaSalle 1998 - 2000
ServiceMaster 1998 - 1998
Dow Chemical 1997 - 1998
Dow Chemical 1993 - 1994
Skills
Financial Audits, Financial Reporting, Financial Modeling, Strategic Financial..., Financial Analysis, Financial Accounting, Management Accounting, Hyperion Planning, Hyperion Reports, PeopleSoft, Lawson General Ledger, Kronos, Corporate Finance, Management, Directing, Performance Improvement, Performance Measurement, Performance Metrics, Key Performance..., Budgets, Accounting, Training, Auditing, Leadership, General Ledger, Payroll, Mergers & Acquisitions, Accounts Payable, Human Resources, GAAP, Capital Budgeting, Start-ups
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2000
MBA, Finance
University of Notre Dame - Mendoza College of Business 1990 — 1994
BSBA, Accounting
Volquartsen Custom April 2014 - Present
ServiceMaster September 1989 - January 2014
Skills
Sales Management, Customer Retention, Account Management, Customer Satisfaction, Sales, New Business Development, Team Building, Selling, Negotiation, Marketing Strategy, Customer Service, Strategic Planning, B2B, Sales Process, Coaching, Marketing
Education
Des Moines Area Community College 1985 — 1987
ENT Solutions July 2012 - Present
Avada Audiology & Hearing Care December 2009 - January 2011
Audibel Hearing Centers June 2005 - December 2009
ServiceMaster June 2002 - June 2005
Arbor Springs Golf and Country Club (Coweta Club) May 2001 - June 2002
Lakeside Golf Club April 1999 - May 2001
Skills
Sales, Sales Management, Training, Recruiting
Education
Liberty University 2005 — 2009
B.S.
Boyce College 2003 — 2005
Biblical Studies
Florida State University - College of Business 1996 — 1998
Accounting
Tallahassee Community College 1995 — 1996
A.A., Liberal Arts
Lynn University 1993 — 1994
Business
Ally Financial Inc. January 2009 - Present
Crystol's Catering June 2008 - December 2008
ServiceMaster April 2007 - January 2008
Safeguard Alarm Inc September 2002 - December 2003
Skills
Credit Analysis, Credit Risk, Banking, Portfolio Management, Loan Origination, Financial Analysis, Customer Service, Collections, Loss Mitigation
Education
Florida Community College at Jacksonville
University of Memphis
Finance
Friendship Senior Options October 2011 - Present
ARAMARK March 2009 - November 2010
H&R BLOCK December 2008 - April 2009
ARAMARK December 2001 - November 2006
ServiceMaster May 1998 - December 2001
STERLING PLUMBING GROUP, co. of KOHLER July 1985 - May 1998
Skills
Excel, Word, Crystal Reports, Oracle Financials, Budgets, Process Improvement, Analysis, Forecasting, Financial Reporting, Variance Analysis, Account Reconciliation, Accounting, Accounts Receivable, Payroll
Education
Elmhurst College
B.S, Accounting
ServiceMaster March 2011 - Present
Xerox Corporation October 2007 - August 2010
Dallas Federal Credit Union August 2004 - November 2005
Skills
Sales, Microsoft Excel, Microsoft Word, Access, Siebel, PeopleSoft, Banking, Public Speaking, Social Skills, Microsoft Exchange, Quicken, Dispute Resolution, Lotus 123, Account Management, Solution Selling, Sales Process, Direct Sales, Salesforce.com, Cold Calling, Sales Management, Forecasting, Training, CRM, Sales Operations, Negotiation, Budgets, Customer Satisfaction, Lead Generation, Call Centers
Education
Texas A&M University-Commerce 1997 — 2001
BS, General Business
Eastfield College 1994 — 1997
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
ServiceMaster October 2010 - Present
Skills
Water Damage, Team Building, Customer Satisfaction, Carpet Cleaning, Operations Management, Restoration, Mold Remediation, Marketing, Mold, Sales Management, Customer Retention, Customer Service, Carpet, Small Business, Remediation, Strategic Planning
Education
Dordt College 1990 — 1995
BA, Theology
Spectrum Technologies, Inc. August 2006 - Present
Delta Information Technology, Inc. October 1993 - August 2006
ServiceMaster January 1982 - October 1993
Education
North Park University 1992 — 1994
MBA
Elmhurst College 1983 — 1984
BS, Business Administration
Elmhurst College 1972 — 1975
BS, Math, Physics
CEBI
Disaster Restoration Services November 2008 - Present
Servicemaster June 1993 - September 2006
Skills
Free Estimates, Mold Remediation, Remove, Install &..., Construction
Education
Emmaus Bible College
Indoor Air Quality Association
Certified Mold Remediator (CMR), Mold Remediation
ServiceMaster May 1990 - Present
Skills
Customer Satisfaction, Call Centers, Customer Service, Team Building, Customer Retention, Operations Management, Sales, Process Improvement, Inventory Management
Education
Des Moines Area Community College
Retail Management
ServiceMaster January 2002 - Present
Skills
Team Building, Customer Satisfaction, Inventory Management
Education
University of Northern Iowa 2013 — 2015
Bachelor of Education (B.Ed.), Elementary and Middle School Education
Des Moines Area Community College 2010 — 2012
Associate of Arts (A.A.)
ServiceMaster March 2013 - Present
Servicemaster May 2012 - March 2013
Mimeo.com February 2009 - May 2012
Skills
Customer Service, Team Building, Water Damage, Customer Satisfaction, Mold Remediation, Customer Retention, Sales, Strategic Planning, Call Centers, Restoration, Operations Management, Sales Management, Microsoft Office, Process Improvement
Education
DeVry University-Illinois
ServiceMaster March 2012 - Present
The Goodyear Tire & Rubber Company 2005 - 2007
Advance Auto Parts March 1996 - November 2005
Skills
Sales Management, Sales, Customer Service, Customer Satisfaction, Team Building, Account Management, New Business Development, Cold Calling, Customer Retention, Strategic Planning, Marketing, Inventory Management, Operations Management, Leadership, Budgets, Marketing Strategy, Management, Negotiation, Direct Sales, Sales Operations, Microsoft Excel, Merchandising, Profit, Retail, Pricing, Sales Process, P&L, Forecasting, P&L Management, Purchasing, Time Management
Education
Manatee Community College 2004 — 2005
Florida A&M University 1995 — 2000
Agricultural Business and Management
Kuemper Catholic High School May 2013 - Present
ServiceMaster August 2009 - December 2012
ServiceMaster 1994 - 2012
ServiceMaster July 2002 - July 2009
Education
Des Moines Area Community College 1994 — 1997
Associate of Science (AS), Business Administration and Management, General
Kuemper Catholic High School 1990 — 1994
Diploma
several February 1997 - September 2014
servicemaster August 1988 - September 1997
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Eckerd College 2000 — 2004
Bachelor of Arts (B.A.)
ServiceMaster
Skills
Customer Service, Management, Team Building, Strategic Planning, Leadership, Marketing, Sales Management, New Business Development, Training, Account Management
Education
Delta State University
Bachelor's degree, Marketing/Marketing Management, General
University of Mississippi
Marketing