ServiceMaster Company
Industry: Maid service company
DescriptionServiceMaster Global Holdings, Inc., is a public Fortune 1000 company that provides residential and commercial services. Its headquarters are located in Memphis, Tennessee after moving there from Downers Grove, Illinois in early 2007. Headquarters: Memphis, Tennessee, United States CEO: Nikhil Madhukar Varty (Jul 2017–) Founder: Marion E. Wade Subsidiaries: Terminix, American Home Shield,
ServiceMaster List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ServiceMaster. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,915 ServiceMaster employees in database. Find out everything there's to know about ServiceMaster employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ServiceMaster Employees
HCA Healthcare August 2014 - Present
HCA April 2011 - Present
Iowa Health System February 2006 - April 2011
Iowa Health System September 1994 - February 2006
HSS January 1993 - July 1994
ServiceMaster January 1992 - January 1993
US Army October 1981 - January 1992
Skills
PACS, Informatics, Healthcare IT, DICOM, Hospitals, Radiology, Medical Imaging, Meditech, Cardiology, Nuance, Healthcare Information..., Ultrasound, Digital Imaging, X-ray, Biomedical Engineering, EHR, HL7, Healthcare, Medical Devices, Radiography, IHE, Visio, HIPAA, Troubleshooting, Process Improvement, Integration, Healthcare Industry, EMR, Software Documentation, CPOE, RIS, Capital Equipment, Nuclear Medicine, Software Installation, Centricity, Field Service, System Administration, EKG, MRI, Epic Systems, Healthcare Management, Revenue Cycle, Cerner, Physician Relations, Health Information..., Ambulatory, Practice Management, Patient Safety, Medical Technology, Hardware Diagnostics
Education
Colorado Technical University 1997 — 1999
MS, Healthcare Admin
Colorado Christian University 1992 — 1995
BS, Business Administration
USAMEOS(US ARMY) 1988 — 1989
Adv Biomedical (35U), Biomedical Repair
City college of Chicago 1985 — 1987
AS, Biomedical Engineering
United States Medical Equipment and Optical School (USAMEOS) 1982 — 1983
Basic Biomedical (35G), Biomedical repair
Parkland Highschool
DNVGL October 2009 - Present
Unemployed January 2009 - October 2009
First Trust Portfolios September 2004 - January 2009
WorldCom March 1996 - April 2002
ServiceMaster July 1983 - January 1992
ServiceMaster 1982 - 1992
Skills
Outlook, Excel, Problem Solving, Access, Microsoft Excel, Customer Service, Management, Microsoft Office
Education
College of DuPage 1979 — 1982
Certificate in Word Processing, Business Administration, Management and Operations
Wheaton College 1975 — 1981
Wheaton North High School 1975 — 1979
Diploma
Self-employed May 2015 - Present
ServiceMaster March 2010 - May 2015
Randstad Work Solutions - ServiceMaster Clean January 2009 - March 2010
American General Life and Accident October 2005 - February 2010
Skills
Singer/Songwriter, Artist Management, Acrylic Art, Public Speaking, Customer Service, Event Planning, Team Building, Insurance, Coaching, Marketing, Microsoft Office, Leadership, Social Networking, Strategic Planning, Outlook, Public Relations, Social Media, PowerPoint, Sales, Microsoft Excel, Advertising, Time Management, Management, Social Media Marketing, Training, Microsoft Word, Team Leadership, Leadership Development, Recruiting, Editing, Data Entry, Teamwork, Event Management, Hospitality, Talent Management, Online Marketing, Entrepreneurship, Analysis
Education
Clark Atlanta University 1986 — 1989
Marketing, Biology
Memphis Central High School 1983 — 1986
Diploma, General Studies
ML Johnson & Ass May 2014 - Present
La Reve Consultants June 2013 - February 2014
Texas Home Health June 2011 - February 2013
5 Star Ect, October 2010 - December 2012
Midwest Tires & Auto October 2008 - August 2010
UnitedHealth Group 2006 - 2009
ServiceMaster May 2004 - June 2006
Arborilogical Services, Inc. October 2000 - April 2004
Skills
Employee Benefits, PeopleSoft, Benefits Administration, Human Resources, Onboarding, Employee Relations, Performance Management, Payroll, ADP Payroll, Applicant Tracking..., Deferred Compensation, Talent Management, Recruiting, Employee Engagement, Personnel Management, HR Policies, SAP HR, Process Improvement, Owner-managed businesses, Customer Service, Process Scheduler
Education
Collin County Community College 2014 — 2016
Associate's Degree, Business Management
Barbara Bees School of Nurse Aide Training 2011 — 2011
Nursing Assistamt, Certified Nurses Assistant
Northwestern Mutual 2012 - Present
Northwestern Mutual - Strategic Employee Benefits 2008 - 2011
Stryden Staffing 2007 - 2008
ServiceMaster 2006 - 2007
Enterprise Rent-A-Car 2003 - 2006
Skills
Customer Service, Leadership, Team Building, Recruiting, Sales, Strategic Planning, Account Management, Training, Coaching
Education
College of Saint Benedict and Saint John's University
Bachelor of Arts (B.A.), Communication and English
Allstate June 2014 - June 2015
Allstate February 2014 - June 2014
Manifest Digital December 2013 - January 2014
WMS Gaming May 2008 - October 2013
Career Education Corporation June 2007 - February 2008
ServiceMaster October 2003 - May 2007
DMXzone May 2003 - April 2006
Consulting Services May 2001 - April 2003
Razorfish June 2000 - April 2001
eNucleus.com October 1998 - June 2000
Skills
User Experience, User Interface Design, User Interface, User Experience Design, Usability Testing, CSS, Usability, Wireframes, Web Design, Accessibility, HTML, Web Development, Graphic Design, Front-end, Mobile Devices, Art Direction, Storyboarding, Photoshop, Experience Design, Mobile, ipad, Adobe Creative Suite, Digital Illustration, Rapid Prototyping, Competitive Analysis, Design Thinking, Axure, Cartooning, Interaction Design, Information Architecture, JavaScript, Graphics, Mobile Applications, Apple Watch
Education
Columbia College 1989 — 1991
Bachelor of Fine Arts (B.F.A.), Emphasis on Graphic Design
Illinois State University 1985 — 1988
Art
GSA Consulting August 2015 - Present
Dealersearch.com August 2014 - October 2014
ServiceMaster January 2013 - August 2014
Dealersearch.com 2014 - 2014
Life Alert February 2012 - August 2012
Skills
Sales, Customer Satisfaction, Customer Retention, Cold Calling, Account Management, Sales Management, Direct Sales, Sales Process, Sales Operations, Team Building, Customer Service, New Business Development, Selling, Call Centers, Sales Presentations, Marketing, Inventory Management, B2B, Retail, Salesforce.com, Lead Generation, Customer Experience, Business Development, Leadership, Trade Shows, P&L Management, CRM, Product Marketing, Pricing, Management, Microsoft Excel, Direct Marketing, Contract Negotiation, Market Planning, Marketing Strategy, Online Marketing, Competitive Analysis, Key Account Management, Market Research, Strategic Partnerships, Customer Acquisition, Negotiation, Income Statement, P&L, Market Analysis, Key Account Development, Email Marketing, Outside Sales, Team Leadership, Marketing Management
Education
Collin County Community College 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Photography/ Business Management
Rockwall high school 2001 — 2005
high school diploma
Convergys May 2015 - Present
Convergys May 2013 - May 2015
OtterBox January 2013 - May 2013
The Buckle May 2012 - August 2012
Colorado State University August 2010 - May 2012
Colorado State University May 2011 - April 2012
Fort Wilderness June 2011 - July 2011
Smith Research, Inc. 2010 - 2011
ServiceMaster June 2010 - August 2010
Skills
Residence Life, Problem Solving, Microsoft Excel, PowerPoint, Time Management, Dependable Team Player, Microsoft Word, Leadership, Sales, Management, Market Research, Event Planning, Leadership Development, Competitive Analysis, Budgets, Sales Management, Entrepreneurship, Analysis
Education
Colorado State University 2009 — 2013
Business Administration, Marketing and Management
Barrington
LinkedIn September 2014 - Present
LinkedIn July 2013 - September 2014
ServiceMaster January 2012 - July 2013
ServiceMaster May 2010 - December 2011
Kellogg Company May 2011 - August 2011
Skills
Data Analysis, SQL, Tableau, Strategy, B2B, Marketing, Competitive Analysis, Project Management, Data Modeling, Marketing Analytics, Sales, Sales Operations, Market Analysis, Segmentation, Digital Marketing, Analytics, Business Strategy, Analysis, Salesforce.com, Pricing Strategy, Business Development, Market Research, Microsoft Excel, SaaS, Web Analytics, Teradata Data Warehouse, Birthday Celebrations, Pants, Turtle, Customer Service
Education
University of Tennessee-Knoxville 2007 — 2011
Bachelor of Science (BS), Economics, 3.7/4.0
City University of Hong Kong 2010 — 2010
Economics
Memphis University School
Tyler Technologies May 2014 - Present
ServiceMaster May 2013 - May 2014
ServiceMaster May 2012 - May 2013
The Epitec Group May 2011 - July 2012
22nd Century Technologies for ACS February 2011 - May 2011
Vaco July 2010 - February 2011
Millennium Software October 2007 - July 2010
Quantum Leap Communications July 2007 - October 2007
IBM Global Technology Services September 2001 - May 2007
WMTA 2004 - 2007
Skills
IT Management, Leadership, Project Management, Requirements Analysis, Business Process..., Cross-functional Team..., Technical Leadership, Project Delivery, Telecommunications, Software Documentation, Process Improvement, CRM, Analysis, VoIP, Vendor Management, Networking, Call Centers, Project Planning, Team Building, Problem Solving, Disaster Recovery, PMP, Customer Service, Cisco Technologies, Network Administration, Technical Support, Troubleshooting, Team Leadership, Change Management, Computer Network..., PMO, Supervisory Experience, Budgets, Telephony, Documentation, Testing, Project Implementation, Project Coordination, Network Operations, Network Migrations, Public Speaking, System Administration, Budgeting, Customer Relations, Vendor Relations, Project Execution, Cross Functional Team..., Root Cause Problem..., Business Planning, Client Rapport
Education
Davenport University 1987 — 1989
A.S. Degree, Accounting
ITIL® v3
ITIL® v3, ITIL® v3
Cox Media Group's WHBQ Fox 13 March 2015 - Present
ServiceMaster April 2013 - March 2015
Miami-Dade ISD Fleet Management 2006 - 2012
Miami-Dade Parks and Recreation December 2004 - August 2006
Miami-Dade Department of Human Services October 2000 - December 2004
Bank of America 1999 - 2000
Skills
Customer Service, Community Outreach, Non-profits, Project Planning, Research, Grants, Public Speaking, Grant Writing, Budgets, Fundraising, Public Administration, Leadership Development, Government, Change Management, PowerPoint, Nonprofits, Analysis, Training, Policy, Program Management, Finance, Financial Analysis, Financial Reporting, Financial Accounting, Project Management, Software Project..., Information Technology, Quantitative Research, Qualitative Research, Market Research, Team Leaadership, Presentations, Human Resources, Strategic Financial..., Team Leadership, Leadership, Recruiting, Forecasting, Performance Management, Process Improvement, Management, Strategic Planning
Education
Florida International University 2005 — 2007
Master of Business Administration (MBA)
Nova Southeastern University 2001 — 2005
Bachelor of Science (B.S.)
Delhi University 1998 — 2001
Bachelor of Commerce (B.Com.)
ServiceMaster August 2014 - July 2015
OPACHS February 2009 - June 2013
Plan Administration Management June 2006 - February 2009
Save-A-Lot November 2002 - December 2005
Kroger March 1998 - April 2002
Skills
Data Entry, Accounting, QuickBooks, Access, Microsoft Excel, Microsoft Office, Accounts Payable, Accounts Receivable, Bookkeeping, Microsoft Word, Bank Reconciliation, Customer Service, Peachtree, Outlook, Spreadsheets, Teamwork, General Ledger, Supervisory Skills, Telephone Skills, Expenses, Medical Office, Medical Records, Medical Billing, Medical Coding, Appointment Scheduling, CPT Coding, Invoicing, CMS-1500, Time Management, ICD-9, Critical Thinking, Account Reconciliation, Filing, Fax
Education
Concorde Career College-Memphis 2013 — 2014
Dipolma, Medical Office Professional, 4.0
Stratford Career Institute-Online 2009 — 2011
None Degree, Creative Writing Major
Penn Foster College-Online 2008 — 2011
Associates, Accounting
Southwest Tennessee Community College 2007 — 2008
Certificate, Accounting, Administrative Applications, Interpersonal
Southwest Career Technology 2002 — 2003
Certificate, Microsoft Office
Maverick Transportation, LLC December 2014 - Present
ServiceMaster October 2010 - December 2014
iPEC Coaching 2013 - 2014
Youth Villages July 2009 - March 2010
FedEx Express September 2000 - May 2009
Skills
Leadership Development, Performance Management, Coaching, Organizational..., Team Building, Performance Consulting, Training, Instructional Design, 360 Feedback, Training Delivery, Management Development, Workshop Facilitation, Instructor-led Training, Adult Education, Employee Engagement, Leadership, Employee Training, Program Management, Executive Coaching, Change Management
Education
Clarion University of Pennsylvania 1996 — 1997
Master of Education, Science Education
Marywood University 1993 — 1996
Bachelor of Science, Elementary Education / Early Childhood Education
American Society of Plastic Surgeons November 2010 - Present
Navistar, Florida Family Insurance and others March 2010 - November 2010
FirstGroup America November 2004 - February 2010
ServiceMaster May 2002 - November 2004
Business Logic Corporation February 2000 - May 2002
American Association of Nurse Anesthetists February 1992 - January 2000
Skills
Vendor Management, IT Strategy, Management, Leadership, Business Analysis, Program Management, Project Management, Process Improvement, IT Operations, SDLC, Strategic Planning, Disaster Recovery, Integration, Business Development, IT Management, Business Process, Management Consulting, Data Center, Mobile Applications, Acquisition Integration, Software Development, Business Intelligence, Web Applications, Change Management, Cross-functional Team..., Project Portfolio..., Business Process..., E-commerce, Project Planning, Security, Software Project..., CRM, Mergers & Acquisitions, Consulting, Team Building, Infrastructure, Cloud Computing, Enterprise Software, Enterprise Architecture
Education
Cornell College
Healtec February 2015 - Present
Boost Rehab November 2013 - February 2015
Verizon Wireless 2006 - 2011
ServiceMaster 2005 - 2006
Skills
Alternative Medicine, Leadership Development, Strategic Planning, Leadership, Team Building, Entrepreneurship, Market Research, Business Expansion, Management, Coaching, Customer Service, Customer Satisfaction, Customer Retention, Public Speaking, Training, Clinical Administration, Microsoft Office, Employee Training, Healthcare, Nonprofits, Organizational..., Sales
Education
Concordia University-St. Paul 2011 — 2013
Master of Business Administration (MBA), Health/Health Care Administration/Management
Concordia University-St. Paul 2000 — 2002
Bachelor of Arts (BA), Organizational Management & Communication
ServiceMaster February 2011 - Present
RS Used Oil Services August 2006 - December 2010
Bed Bath & Beyond August 2002 - July 2006
Bed Bath & Beyond November 1998 - July 2002
Skills
Teaching, Training, Inspiration, Driving Growth, People Development, Employee Training, Performance Management, Social Networking, Retail, People Skills, Leadership, Management, Store Management, Sales Management, Talent Management, Public Speaking, Business, Training Delivery, Team Leadership, Inventory Management, Team Building, Employee Relations, Interviews, Customer Satisfaction, Organizational..., Operations Management, Strategic Planning, Staff Development, Customer Service, Teamwork, Employee Engagement, Building Relationships, Blogging, Customer Experience, Change Management, Leadership Development, Budgets, Visual Merchandising, Conflict Resolution, Coaching, Merchandising, Customer Retention, Time Management, Sales, Human Resources, Account Management
Education
Missouri Southern State University 1976 — 1979
Bachelor of Science, Business Administration
Crowder College 1975 — 1976
Musicnotes.com November 2014 - Present
Contemporary Marketing Consultant January 2013 - Present
Midwest Digital Media & Marketing October 2013 - June 2014
Vetro Winery September 2013 - June 2014
Pier 1 Imports May 2010 - September 2013
ServiceMaster September 2001 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, HTML, Windows, Event Planning, AutoCAD, Time Management, Hootsuite
Education
Madison Media Institute 2013 — 2014
Bachelor's degree, Arts, Entertainment, and Media Management
Columbia College Chicago 2009 — 2012
Bachelor of Fine Arts (BFA), Arts, Entertainment, and Media Management
ServiceMaster August 2002 - September 2012
Wireless Start Up July 2000 - July 2002
Sears August 1997 - July 2000
VF Corp 1992 - 1997
Contel March 1988 - June 1991
Procter & Gamble 1982 - 1988
US Navy March 1976 - May 1982
Skills
Marketing Strategy, Digital Strategy, Analytics, Multi-channel Marketing, Brand Developement, product development /..., Customer Loyalty..., Direct Marketing, Interactive Marketing, Customer Acquisition, Integrated Marketing, Customer Experience, Lead Generation, Process Improvement, Strategic Planning, Communication Skills, Trade Shows, Customer Retention, SEM, Online Marketing, Leadership, Marketing, Marketing Management, Product Marketing, B2B, Management, Marketing Communications, Sales, Market Research, Database Marketing, Email Marketing, E-commerce, Cross-functional Team..., Advertising, Start-ups, Brand Management, Segmentation, Business Planning, Business Strategy, B2B Marketing, Customer Insight, Strategic Partnerships, Digital Marketing, Product Development, Mobile Marketing, Competitive Analysis, Creative Direction, CRM, Market Planning, Online Advertising
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1980 — 1981
MBA
College of Charleston 1971 — 1975
BA, History & Philosophy
Club Assist August 2009 - Present
Bacon Whitney / IntelliVend LLC June 2008 - February 2009
ServiceMaster May 2006 - June 2008
Deltalyn Management Inc. January 2000 - June 2006
Midas International January 1984 - January 2000
Midas International 1980 - 1999
Skills
Automotive, Process Improvement, Retail, Customer Service, Customer Relations, Problem Solving, New Business Development, Product Development, Team Building, Budgeting, Coaching, Team Leadership, Mentoring, Business Planning, Six Sigma, Microsoft Office, Change Management, Excel, Word, Public Speaking, Operations Management, Continuous Improvement, Budgets, Automotive Electrical..., Training, Microsoft Excel, Program Management, Microsoft Word, Strategic Planning, Sales Management, Customer Satisfaction, Sales, Negotiation, Vehicles, Purchasing, Business Development, Start-ups, Project Planning, Forecasting, Inventory Management, Strategy, Automotive Aftermarket, Sales Operations, Account Management, Automobile, Leadership Development, Customer Retention
Education
City University of New York City College 1981 — 1984
credits, Occupational Education
The College of New Rochelle 1981 — 1981
MA programs, Special Education
Iona College 1976 — 1980
BBA, Management
Louis Berger April 2014 - Present
Louis Berger January 2013 - March 2014
U.S. Department of Commerce December 2011 - January 2013
Greenhorne & O'Mara September 2006 - October 2011
Bohler Engineering June 2005 - July 2006
ServiceMaster September 2003 - May 2005
Skills
Landscape Architecture, Landscape Design, Environmental Awareness, Sustainability, LEED, Business Development, Grading, Planting Plans, Site Development, Management, Parks, Land Use Planning, GIS, Zoning, Subdivisions, LEED AP, Environmental Planning, Historic Preservation, Erosion Control, Water Resources, Water, Green Building, SketchUp, Construction Drawings, Wetlands, Civil Engineering, Construction Management, Construction, CAD, Comprehensive Planning, Drainage, Entitlements, Land Development, Stormwater Management, Surveying, Mixed-use, Microstation, Proposal Writing, Sustainable Design, Urban Planning, Site Planning, Site Plans, ArcGIS, Urban Design, Submittals, Economic Development, Project Planning, Feasibility Studies, AutoCAD, Sewer
Education
Cornell University 1999 — 2003
BS, Landscape Architecture
DeMatha Catholic High School 1995 — 1999
ServiceMaster 2006 - Present
Law Office of T.D. Forrester April 2001 - October 2005
World Color Press October 1999 - April 2001
Skills
Accounts Payable, Accounting, JD Edwards, General Ledger, Sarbanes-Oxley Act, Internal Controls, Account Reconciliation
Education
Christian Brothers University 2007 — 2011
BS, Accounting
Dyersburg State Community College 2001 — 2005
AAS, Business
Terminix May 2013 - Present
ServiceMaster January 2011 - May 2013
ServiceMaster March 2004 - January 2011
American Residential Services March 2002 - March 2004
Hunter Fan Company 1997 - 2001
American Express 1996 - 1997
Skills
Purchasing, Operations Management, Import Logistics, Continuous Improvement, Business Process..., Six Sigma, Problem Solving, Cost Reduction Planning, Supply Chain Management, Program Management, Vendor Management, Leadership, Strategy, Management, Procurement, New Business Development, Business Strategy, Automotive, Supply Chain, Customer Satisfaction, Cross-functional Team..., Business Development, Inventory Management, Project Planning, Strategic Planning, Contract Management, Business Planning, Process Improvement, Negotiation, Project Management, Contract Negotiation
Education
University of Southern Mississippi 1990 — 1992
Bachelor of Arts
Copiah-Lincoln Community College
Franklin High School
Franklin High School
Joe's Crab Shack November 2014 - Present
Youth Villages May 2014 - Present
Red Lobster June 2012 - December 2014
Youth Villages January 2014 - May 2014
Youth Villages June 2013 - January 2014
ServiceMaster October 2011 - November 2012
Skills
Research, Microsoft Office, Public Speaking, Teaching, Data Analysis, Statistics, Social Media, Event Planning, Student Affairs, SPSS, Editing, Customer Service, Waitressing, Recruiting, Academic Tutoring, Therapeutic Crisis..., Youth Development, Leadership, Training, Community Outreach, Nonprofits, Interviews, Management
Education
Christian Brothers University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Cielo Talent June 2015 - Present
Robert W. Baird & Co. July 2012 - January 2015
Merry Maids Corporate May 2011 - April 2012
ServiceMaster April 2010 - May 2011
General Electric May 2008 - March 2009
GE Money May 2007 - May 2008
General Electric June 2005 - May 2007
Deloitte June 2004 - August 2004
Goldman Sachs November 2000 - August 2003
PricewaterhouseCoopers September 1997 - November 2000
Skills
Digital Marketing, SEO, Digital Strategy, Marketing, SEM, Leadership, Management, Leadership Development, Coaching, Financial Modeling, Cross-functional Team..., Financial Analysis, Competitive Analysis, Business Strategy, Strategic Planning, Forecasting, Marketing Strategy, Program Management, Strategy, Mergers & Acquisitions, Product Development, Entrepreneurship, Market Research, Team Leadership, Business Development, Start-ups, New Business Development
Education
Cornell University - S.C. Johnson Graduate School of Management 2003 — 2005
MBA
Lehigh University - College of Business and Economics 1993 — 1997
BS
TruGreen April 2015 - Present
ServiceMaster January 2013 - March 2015
Mid America Apartment Communities April 2011 - December 2012
Mid America Apartment Communities April 2007 - April 2011
HARMAN International May 2006 - April 2007
Skills
Financial Reporting, Financial Analysis, Capital Budgeting, Operating Budgets, Hyperion Enterprise, Essbase, SQL, Apartments, Collections, MRI Software, Pricing Analysis, Financial Modeling, Budgets, Due Diligence, Asset Management, Property Management, Acquisitions, Mergers, SAP, Pricing, Forecasting, Microsoft Excel, Leases, Real Estate, Real Estate Development, Valuation, Finance, Access, Lease Administration, Market Analysis
Education
The University of Memphis 2011 — 2012
EMBA
Clemson University 2001 — 2005
BS, Finance and Accounting
ServiceMaster April 2007 - Present
AutoZone September 2005 - April 2007
AutoZone October 2004 - September 2005
AutoZone April 2003 - October 2004
Kmart Corporation October 2002 - April 2003
FedEx Express February 1998 - August 2002
USAF January 1990 - August 1997
USAF March 1980 - December 1990
Skills
MBTI, DDI, Human Performance, Leadership Development, Mentoring, Instructional Design, 360 Feedback, Performance Management, Organizational..., Sales Management, Strategic Planning, Team Building, Change Management, Project Management, Managing Virtual Teams, Customer Service, Customer Service..., Personnel Management, Talent Acquisition, Training, Leadership, Management, Succession Planning, Employee Training, Human Resources, Coaching, Recruiting, Workforce Planning, Employee Relations, Onboarding, Employee Engagement, Talent Management, Management Development, Workshop Facilitation, Virtual Teams, Organizational..., Career Development, Needs Analysis, Blended Learning, Executive Coaching, Learning Management, Instructor-led Training, Performance Improvement, New Hire Orientations, Captivate, Performance Consulting, Training Facilitation, Training Delivery, Deferred Compensation, Staff Development
Education
National University 1990 — 1992
MS, Education
Community College of the Air Force 1990 — 1991
AS, Project Management
National University 1983 — 1989
BS, Technical Education
Community College of the Air Force 1986 — 1988
AS, Instructional Technology
CLD Bookkeeping Services, Payroll, Accounts January 2015 - Present
ServiceMaster December 2010 - June 2015
Emergency Medical Services October 2004 - February 2015
Rue De La Course 1999 - 2003
Skills
Financial Accounting, Account Management, Accounts Payable, Accounts Receivable, Account Reconciliation, Emergency Services, Marketing Management, Social Media Marketing, Project Estimation, Job Estimating, Healthcare, Property & Casualty..., Disaster Recovery, Blood Collection, Customer Service, Team Building, Public Speaking, Leadership, Budgets, Social Networking, New Business Development, Time Management, Training, Social Media, Bookkeeping, Payroll, Chart of Accounts, Microsoft Office, Marketing Strategy, Marketing, Management, Quickbooks, Peachtree, Income Statements, Entrepreneurship, Small Business, QuickBooks
Education
Harrisburg Area Community College 2011 — 2016
Associate's Degree, Accounting and Business/Management
Delgado Community College 2000 — 2003
Emergency Services, Emergency Medical Technology/Technician (EMT Paramedic)
Avon Grove High School 1980 — 1984
ServiceMaster August 2014 - Present
ServiceMaster June 2013 - August 2014
ServiceMaster April 2012 - May 2013
ServiceMaster January 2010 - April 2012
ServiceMaster July 2009 - April 2010
ServiceMaster March 2008 - June 2009
ServiceMaster 2006 - 2008
ServiceMaster 2003 - 2006
Skills
Project Management, Vendor Management, Team Building, Inventory Management, Business Process..., Visio, MS Project, Troubleshooting, Strategic Planning, Management, SharePoint, Budgets, Project Planning, Customer Satisfaction, Process Improvement, Leadership, Networking, Cross-functional Team..., Windows, Contract Management
Education
Christian Brothers University 2007 — 2010
MBA, Project Management
Christian Brothers University 2000 — 2004
B.S., I.T. Management
ServiceMaster May 2015 - Present
ServiceMaster May 2014 - May 2015
Alacrity Services July 2011 - May 2014
RTG Custom Homes & Renovations, LLC. September 2007 - May 2013
Mellon Certified Restoration April 2010 - July 2011
Thompson Homes, Inc November 2002 - June 2009
Enviro Clean Services, LLC September 2000 - November 2002
Dynamic Building Services, Inc. May 1994 - August 2000
Skills
Property Damage, Customer Service, Operations Management, Strategic Planning, Contract Negotiation, Claims Management, Team Building, Construction Management, Construction Consulting, Construction Processes, Building Renovations, Renovation, Claim Investigation, Insurance, Contractors, Construction, Residential Homes, Negotiation, Water, Risk Management, Leadership, Management, Marketing, Budgets, Mold Remediation, Water Damage
Education
Temple University 1994 — 1998
Civil and Structural Engineering Technologies
Delaware County Community College 1991 — 1993
Architecture
West Chester East High School 1984 — 1988
Pinnacle Entertainment May 2015 - Present
College of Charleston July 2014 - May 2015
Medical University of South Carolina December 2013 - May 2015
College of Charleston - Office of Admissions November 2013 - April 2014
ServiceMaster May 2013 - August 2013
Skills
SQL, Databases, Programming, Python, Java, Data Mining, Microsoft Excel, PowerPoint, Data Analysis, Matlab, Teamwork, Microsoft Office, Microsoft Word, Challenge Driven, Mathematics, Analytics, R, Statistical Modeling, Predictive Modeling, NI LabVIEW, Algorithm Design, Algorithm Analysis, Statistics, Data Modeling, PHP, PhpMyAdmin
Education
College of Charleston 2011 — 2015
Bachelor of Science (B.S.), Data Science, 4.0
Kumon July 2014 - Present
Wiz Kids Learning Center September 2010 - June 2014
New York Presbyterian Hospital December 2009 - June 2010
The Hospital for Sick Children April 2008 - September 2008
ServiceMaster January 2004 - May 2005
Skills
Research, PowerPoint, Teaching, Leadership, Microsoft Office, Public Speaking, SPSS, Microsoft Excel, Data Analysis, Critical Thinking, Literature Reviews, Curriculum Design, Staff Development, Psychology, Microsoft Word, Statistics, Program Management, Higher Education, Blogging, Customer Service, Sales, Social Media, Marketing Strategy, Weight Training
Education
Columbia University in the City of New York 2008 — 2010
Premedical Science, Pre-Medicine/Pre-Medical Studies
York University 2004 — 2008
B.A Spec. Hons., Psychology
UPMC September 2013 - Present
ARAMARK Healthcare May 2012 - September 2013
HealthTronics, Inc. February 2009 - May 2012
Independent June 2007 - February 2009
Africa Medical Support Center September 2006 - May 2007
Dornier MedTech November 2000 - August 2006
ISS Solutions 1996 - October 2000
ServiceMaster 1991 - 1996
Bio-Electronics 1989 - 1991
United States Air Force August 1984 - July 1989
Skills
Biomedical Engineering, Radiology, Digital Imaging, Field Service, Medical Devices, Medical Imaging, Troubleshooting, X-ray, Electronics, Hardware Diagnostics, Capital Equipment, Process Improvement, Healthcare, Customer Service, Software Documentation, Computer Hardware, Technical Support, MRI, DICOM
Education
Community College of the Air Force 1984 — 1989
Associate’s Degree, Electrical and Electronics Engineering
Montgomery High School 1980 — 1984
High School
To be announced 10/26 October 2015 - Present
Rabats Sales January 2001 - Present
ServPro of Western Union County July 2014 - February 2015
ServiceMaster April 2014 - July 2014
Paul Davis Restoration of Metro NJ January 2013 - October 2013
Paul Davis Restoration of Northest New Jersey July 2010 - September 2012
Skills
IICRC Certifications, IICRC Certified, Mitigation, Mold, Water, Mold Remediation, Water Damage, Xactimate, Water Damage Restoration, Fire Restoration, Property Damage, Restoration, Flood, Indoor Air Quality, Asbestos, Remediation, Emergency Services, Claim, Contractors, Estimates, Demolition, Subrogation
Education
County College of Morris
Biology
Verona High School
National Grid July 2014 - Present
Servpro December 2009 - July 2014
Marquardt Switches May 2011 - November 2011
ServiceMaster August 2008 - November 2009
FRSTeam October 2006 - July 2008
Skills
SAP, Xactimate, Quickbooks, Team Management, Marketing..., Public Speaking, Public Relations, Customer Service, French, Copy Editing, Internal Communications, Crisis Communications, QuickBooks
Education
Columbia College 2010 — 2013
Bachelor of Science (B.S.), Business Administration with Human Resources Certificate, 3.77
SUNY ESF 2003 — 2004
University of Scranton 2000 — 2003
BA, Communication, General
TruGreen September 2012 - Present
ServiceMaster February 2008 - Present
Skills
Human Resources, Management, Team Building, Training, Leadership, Customer Satisfaction, Process Improvement, Sales, Strategic Planning, Operations Management, Sales Management, Marketing
Education
Christian Brothers University
Sales Professional November 2014 - Present
ServiceMaster October 2013 - November 2014
ChemDry Headquarters September 2012 - October 2013
ServiceMaster Clean March 1999 - March 2012
OJ's Services March 1998 - March 1999
The Woman's Touch Cleaning Service October 1985 - March 1998
U.S. Air Force May 1980 - May 1984
Skills
Sales Management, Sales Process, Great People Skills, Microsoft Office, Friendship, Christian, Hard Worker, Early Riser, Dedicated, Fast Learner, Six Sigma, Social Networking, Operations Management, Leadership, Contract Negotiation, Customer Satisfaction, Account Management, Customer Service, Management, Managed Hosting, Sales, Sales Operations, Selling, Team Building, Training
Education
The University of Memphis 1990 — 1992
Business Administration and Management, General
Community College of the Air Force 1980 — 1982
Aircraft Powerplant Technology/Technician
ServiceMaster March 2013 - Present
TruGreen 2013 - Present
Skills
Customer Satisfaction, Customer Service, Outlook, Sales, Customer Retention, Marketing, Team Building, Inventory Management, Strategic Planning, Data Entry, Account Management, Sales Operations, Sales Management, Management, Budgets, Time Management, Microsoft Office, New Business Development, Cold Calling, Training
Education
Davenport University 1993 — 1998
Bachelor of Business Administration (BBA), Marketing
Charlotte High School 1988 — 1991
Bachelor of Business Administration (BBA), Marketing
Cross Keys Village - The Brethren Home Community February 2015 - Present
Cross Keys Village - The Brethren Home Community January 2013 - Present
Global Advancement Corporation 2002 - January 2013
ServiceMaster December 1987 - September 2000
Skills
Management Consulting, Business Strategy, Strategic Planning, Business Planning, Program Management, Process Improvement, Coaching, Leadership Development, Business Development, Team Building, New Business Development, Marketing Strategy, Operations Management, Team Leadership, Organizational..., Budgets, Strategy, Leadership
Education
Columbia International University 1998 — 2000
Master of Arts (M.A.), Intercultural/Multicultural and Diversity Studies
Mount St. Mary's College 1988 — 1992
Master of Business Administration (M.B.A.)
Penn State University 1980 — 1984
Bachelor's degree, Agricultural Business and Management
ServiceMaster OwnerHatter Tax and Accounting2001 - Present
Skills
Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, QuickBooks Pro Advisor, Income Tax Professional, Accounting, Accounts Payable, Accounts Receivable, Bookkeeping, Payroll, Invoicing, Financial Reporting, Budgets, Account Reconciliation, Data Entry, Office Management, Tax, Spreadsheets, General Ledger, Financial Accounting, QuickBooks, Financial Analysis
Education
Strayer University 2008 — 2011
Master's degree, Accounting Information Systems
Davenport University-Eastern Region 1998 — 2001
Bachelor's degree, Accounting and Business/Management
ServiceMaster November 2013 - Present
The Five Star Institute April 2013 - November 2013
Head Start of Greater Dallas August 2011 - July 2012
Centex Homes July 2001 - October 2005
Skills
Real Estate, Negotiation, Marketing, Sales, Selling, Marketing Strategy, Sales Management, Customer Service, New Business Development, Residential Homes, Sellers, Team Building, Strategic Planning, Social Networking, Training, Leadership, Foreclosures, Short Sales, Advertising, Microsoft Excel, Microsoft Office, Cold Calling, Leadership Development, Email Marketing, Public Speaking
Education
Dallas County Community College 2005 — 2007
Associate of Arts (A.A.), Early Childhood Education and Teaching
Navarro College 2000 — 2002
Education, Early Childhood Education and Teaching
University of North Texas
Elementary Education and Teaching
ServiceMaster April 2014 - Present
ECS Federal, Inc. October 2011 - April 2014
Desoto Systems, Inc. September 2009 - October 2011
Skills
ATG, Java EE, PL/SQL, jQuery, JavaScript, build web site, database design, PDF file manipulation, web services, version control, JBoss, ColdFusion, ASP.NET, IIS, Tomcat, Tealium
Education
Christian Brothers University 2005 — 2009
Bachelor of Science, Computer Science
Ridgeway High School 2003 — 2005
High School Diploma
Energy Management, Inc. June 2005 - Present
Project Management, Inc. June 2001 - June 2005
Xcel Energy January 1999 - June 2001
ServiceMaster 1988 - 1995
Skills
Energy Efficiency, Financial Analysis, Contract Management, Building Automation, Energy Conservation, HVAC, Energy, Sustainability, Energy Management
Education
Colorado State University 1977 — 1979
Master of Science, Mechanical Engineering
University of Minnesota 1969 — 1974
Bachelor of Science, Mechanical Engineering
Tim Schaefer & Associates LLC March 2007 - Present
Sunderland Brothers Company September 2014 - September 2015
ServiceMaster January 2007 - July 2014
Reser's Fine Foods June 2002 - December 2006
Energizer June 2000 - June 2002
E&J Gallo Winery June 1982 - June 2000
Skills
Restoration, Mold Remediation, Water Damage, Sales Management, Small Business, Customer Satisfaction, Sales, Fire Management, Upholstery, Water Damage Restoration, New Business Development, Contract Negotiation, Management, Carpet, Operations Management, Claim, Construction Management, Account Management, Carpet Cleaning, Customer Service, Emergency Management, Strategic Planning, Tiles, Team Building, Business Development, Property Damage, Hazard Recognition, Construction, Mitigation, Remediation, Franchising, Customer Retention, Negotiation, Training, B2B, Residential Homes, Retail, Pressure Washing, Cold Calling, Indoor Air Quality, Water, Reconstruction, Insurance, Fire Restoration, Mold, Marketing, Flooring, Budgets, Hazard Assessment, Disaster Preparedness
Education
University of Central Oklahoma - College of Business Administration 1977 — 1982
Marketing, Business Administration and Management, General
ARCHER>MALMO January 2015 - Present
DuPont 2005 - 2014
GE - Real Estate Division 2004 - 2005
ServiceMaster 2002 - 2004
Concord EFS / EFS Card Services 1997 - 2002
Skills
Marketing Communications, Integrated Marketing, Marketing, Strategic Planning, Project Management, Business Strategy, Market Analysis, Strategic Communications, Training, Cross-functional Team..., Marketing Research, Brand Development, Customer Driven..., Digital Marketing, Advertising, Social Media, Business Planning, Brand Management, Team Leadership, SharePoint, Customer Insight, Employee Training, Process Improvement, Change Management, Data Analysis, Customer Service, Business Analysis, Branding Development..., Agency Relationship..., Six Sigma, Leadership Development, Marketing Strategy, Product Marketing, Program Management, Program Development, Program Evaluation, Website Development, Website Promotion, Website Building, Google Analytics, Google Adwords, Customer Satisfaction, Customer Retention, Product Launch, Launch Experience, Business Innovation, Business Acumen, Strategy, CRM, Market Research
Education
Christian Brothers University 1993 — 1997
Bachelors of Science, Business - Concentration in Marketing
Christian Brothers University 1993 — 1997
Bachelor's of Science, Marketing
ServiceMaster July 2013 - Present
First Tennessee Bank December 2010 - March 2013
FedEx Services March 2010 - December 2010
Sedgwick CMS June 2007 - December 2009
Inventory Locator Service, Inc. 2000 - 2007
FlexiSoft Solutions September 1997 - July 2006
CNA Insurance April 1999 - March 2000
APAC Customer Services 1996 - 1999
Promus Companies June 1994 - September 1996
Skills
Enterprise Architecture, IT Management, Windows, UML, Public Speaking, Business Analysis, SDLC, Microsoft SQL Server, Software Development, Software Project..., SQL, Visio, Disaster Recovery, Requirements Analysis, Vendor Management, Databases, Testing, Project Management, Oracle, Leadership, Agile Methodologies, Integration, Requirements Gathering, Software Documentation, Enterprise Software, SOA, Process Improvement, Cross-functional Team..., XML
Education
Dartmouth College 1988 — 1992
AB, Music, Anthropology, Greek and Roman Studies, Cum Laude with Highest Honors in Major
University of Pennsylvania 1992 — 1994
Music Theory and Music History
B&B Cleaning Services November 1989 - Present
ServiceMaster 1982 - 1989
Education
Cornell University 1976 — 1980
ServiceMaster May 2015 - Present
The University of Memphis Law School August 2013 - Present
National Labor Relations Board January 2015 - May 2015
Butler Sevier Hinsley & Reid, PLLC October 2014 - December 2014
Terminix May 2014 - August 2014
NES Rentals September 2012 - August 2013
TGI Fridays January 2010 - May 2012
Skills
Research, Public Speaking, Legal Research, Legal Writing, Higher Education, PowerPoint, Editing, Westlaw, Microsoft Office, Microsoft Word, Social Media
Education
The University of Memphis—Cecil C. Humphreys School of Law 2013 — 2016
Doctor of Law (J.D.)
The University of Memphis- Fogelman College of Business and Economics 2014 — 2016
Master of Business Administration (M.B.A.), Legal Studies, General
Christian Brothers University 2009 — 2013
Bachelor of Arts (B.A.), History, 3.85
professional maintenance service 2003 - Present
servicemaster 2003 - 2013
Skills
xatimate, symbility, insurance estimate, fire damage, odor control, Applied Structural..., level 5 trauma, water damage mitigation..., Workers Compensation, liability Insurance, Health and Safety..., Vandalism, tile restoration/..., duct cleaning and..., mold remediation, commercial and..., Claim, Fire Management, Water Damage Restoration, Property Damage, Claims Management, Large Loss, Property Claims, Claims Handling, Flood, Claim Investigation, Mold, Mitigation, Fire Restoration, Loss Adjusting, Adjustments, Restoration, Remediation, Adjusters, Claims Resolution, Subrogation
Education
Copiah-Lincoln Community College
IICRC MEMPHIS TN SERVICEMASTER CORPORATE
Psychrometrics
ServiceMaster January 2008 - Present
American Home Shield January 2007 - January 2008
American Home Shield January 2000 - January 2007
ServiceMaster Corporate April 2000 - December 2000
Trammell Crow Company January 1997 - January 1998
Nations Bank/ Boatman's National Mortgage January 1993 - January 1997
Internal Revenue Service January 1990 - January 1993
First Tennessee Bank January 1985 - December 1989
Skills
Process Improvement, Compliance, Cost Reduction, Strategic Planning, Excel, Microsoft Excel, Forecasting, Financial Reporting, Account Reconciliation, Human Resources, Accounts Payable, Budgets, Internal Controls, Finance, Accounts Receivable, Business Planning, Internal Audit, Managerial Finance, Financial Analysis, Cash Management, General Ledger, Sarbanes-Oxley Act, Business Process..., JD Edwards
Education
University of Phoenix 2004 — 2006
MBA
Christian Brothers University 1988 — 1991
BS, Accounting
Coahoma Junior College 1982 — 1984
AS Degree, Business/Management
Lead2Revenue, LLC July 2015 - Present
The Journey Church September 2013 - September 2015
Keller Williams Coastal Reality August 2012 - April 2013
Green Leads, LLC April 2010 - April 2013
ServiceMaster December 2008 - April 2010
eCoast 2004 - 2008
Oxford Advent Christian Church 2002 - 2004
Skills
Contract Negotiation, Real Estate Transactions, First Time Home Sellers, First Time Sellers, First Time Home Buyers, Sales Process, Account Management, Direct Sales, Solution Selling, Sales Management, Sales, Business Development, Marketing Automation, Listing Homes, Listings, Single Family Homes, Leadership, B2B, New Business Development, Cold Calling, Management, Training, Customer Service, Lead Generation, Selling, Salesforce.com, Team Management, Team Leadership, Customer Retention, CRM, Sales Operations, SaaS, Sales Presentations, Telemarketing, Inside Sales, Building Relationships, Call Centers, Relationship Building
Education
Dallas Christian College 2007 — 2010
Pastoral Studies/Counseling
Air Academy High School 1994 — 1997
Diploma
FINANCIAL-HUB-ONLINE.COM February 2008 - Present
Aridmark Services April 2007 - January 2008
ServiceMaster March 2005 - March 2007
Education
Cypress College 1998 — 2000
MBA, IT
ServiceMaster August 2004 - Present
Deluxe Corporation April 1993 - February 2004
Skills
Business Development, Relationship-Based Sales, Solution-Based Sales, Consultative-Based Sales, Key Client Interface, Account Management, Public Speaking, Product Marketing, Mentoring/Coaching, New Product Launches, Sales/Manufacturing..., Strategic Planning..., Sales, CRM, Product Development, Solution Selling, Selling, Sales Management, Trade Shows, Marketing, Leadership, Strategy, Interfaces, Sales Operations, New Business Development, Real Estate, Marketing Strategy, Management, Sales Process, B2B, Direct Sales, Business Intelligence, Start-ups, Customer Retention, Training, Salesforce.com, Customer Service, Lead Generation, Time Management, Sales Presentations, Program Management, Team Building, Contract Negotiation, Customer Satisfaction, Email Marketing, Cold Calling, Negotiation, Direct Marketing
Education
Concordia University-St. Paul
Bachelor of Arts, Marketing Management
ServiceMaster University
Non-Accredited Leadership Development Program
Roseville Area High School
ServiceMaster December 2014 - Present
ServiceMaster April 2014 - December 2014
ServiceMaster (Business Partner: Finance, Legal, Communications, Supply Managment) April 2013 - April 2014
ServiceMaster (Corporate) September 2010 - April 2013
ServiceMaster August 2005 - September 2010
ServiceMaster May 2003 - August 2005
ServiceMaster May 2001 - May 2003
ServiceMaster (Corporate) August 1999 - May 2001
Skills
Organizational..., Change Management, Employee Relations, Workforce Planning, Recruitment/Retention, Training & Development, Leadership Development, Cross-cultural Training, Cross-functional Team..., Coaching, Training Delivery, Behavioral Interviewing, Performance Management, Performance Improvement, Compensation & Benefit, Business Partner..., Employee Recognition, FMLA, FLSA, ADA compliance, Workers Compensation, Corrective Actions, OFCCP, OSHA, Internal Investigations, Management Development, Career Path Planning, Human Resource..., COBRA, Union Avoidance, Mentoring, EEOC, Title VII, Managing Remote Branches, Project Management, Multi-Unit Management, Multi-Industry..., Cultural Immersion, High Potential Programs, Employee Training, Human Resources, Succession Planning, Employee Engagement, Employee Benefits, HR Policies, Onboarding, Talent Management, Cultural Integration, Benefits Administration, Talent Acquisition
Education
Christian Brothers University 2012 — 2014
Masters of Business Administration (MBA), Business Administration and Management, General
The University of Memphis 1995 — 1999
Bachelors of Arts (BA), Foreign Languages (Spanish), Sociology
University of Puerto Rico-Rio Piedras 1996 — 1997
Lived and studied abroad, Educational/cultural immersion
Amigos de las Américas - San Francisco Lachigoló, Oaxaca, México 1995 — 1995
Lived abroad, Non-profit/cultural immersion
Cornerstone University September 2014 - Present
Cornerstone University September 2014 - Present
Ace Hardware May 2015 - July 2015
Army National Guard October 2010 - September 2014
State Farm August 2014 - August 2014
ServiceMaster June 2014 - August 2014
North Park University September 2013 - May 2014
Walmart June 2013 - August 2013
Skills
Leadership, NREMT, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Training, Communication, Windows, Mac, Handyman Services, Time Management, Microsoft Office, Research, Teaching, Leadership Development, Community Outreach
Education
Cornerstone University 2014 — 2017
Bachelor of Science (B.S.), Business Administration and Management, General
North Park University 2013 — 2014
Accounting and Finance
Illinois Valley Community College 2012 — 2013
ServiceMaster July 2013 - Present
Deloitte & Touche October 2010 - July 2013
Ole Miss Patterson School of Accountancy August 2009 - May 2010
Morgan Keegan May 2008 - July 2008
Education
University of Mississippi 2009 — 2010
Master of Accountancy
Christian Brothers University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
Nike July 2013 - Present
Pfizer October 2011 - June 2013
ServiceMaster 2007 - 2010
International Paper 1994 - 2007
Skills
Corporate Finance, Financial Analysis, Department Budgeting, Variance Analysis, Forecasting, Account Reconciliation, Process Improvement, Change Management, Streamlining Operations, Internal Audit, Managing Processes, Supervising, Management, Financial Accounting, Cost Accounting, Team Leadership, Hiring Employees, Interviewing Skills
Education
Clark Atlanta University
Bachelor of Business Administration (B.B.A.), Finance, General
Strayer University (DC)
Master of Business Administration (MBA), Business Administration and Management, General
ServiceMaster August 2013 - Present
ServiceMaster Corporation July 2010 - Present
Primacy Relocation April 2006 - July 2010
Crye-Leike Realtors January 2004 - April 2006
Makowsky, Ringel, Greenberg October 2003 - February 2005
Real Estate January 2002 - October 2003
Skills
Relocation Management, Talent Acquisition, Real Estate, Home, Negotiation, Relocations, Process Improvement, Strategic Planning, Sellers, Contract Negotiations, Budgeting, Team Building, Problem Solving, Employee Benefits, Account Management, Human Relations, Human Capital Management, Talent Selection, Human Resources, Management, Project Coordination, People Skills, Relocation, Corporate Relocation, Budgets, Project Management, Residential Homes, Employee Relations, Policy, Onboarding, Training, Strategy, Operations Management, Contract Negotiation, Recruiting, Personnel Management, Performance Management, Payroll, Customer Satisfaction, Property
Education
Christian Brothers University 2011 — 2013
Master of Business Administration (MBA), Human Resource Business Leadership
State of Tennessee 2006 — 2006
Real Estate License
World Wide Employee Relocation Council 2006 — 2006
Certified Relocation Professional (CRP)
The University of Memphis 2002 — 2005
Bachelor's degree, Business Administration; Finance and Real Estate
PGHS
Trinova Medical Waste Solutions September 2007 - Present
Sodexo North America August 2003 - September 2007
Sunshine Industries USA June 2000 - December 2003
ServiceMaster 1983 - 2000
Skills
Entrepreneur, Strategist, Financial Management, Healthcare, Strategic Planning, New Business Development, Hospitals, Start-ups, Strategic Partnerships, Team Building, Contract Negotiation, Sales Management, Business Strategy, Waste, Budgets, Entrepreneurship, Sales Operations, Business Development, Process Improvement, Cross-functional Team..., Leadership, Operations Management, Customer Satisfaction, Competitive Analysis, Inventory Management, Executive Management, Contract Management, Business Planning, Selling, Account Management, Change Management, Program Management, Training, Forecasting, Manufacturing, Negotiation, Sales, Salesforce.com, Product Development, Key Account Management, Team Leadership, Project Management, CRM, Vendor Management, Product Marketing, Analysis, P&L Management, Management Consulting, Marketing, Marketing Strategy
Education
Claremont Graduate University 2006 — 2010
EMBA, Finance and Strategy
University of Phoenix
Bachelors of Science in Business Administration, Finance
Extra Help Services, University of Illinois June 2014 - Present
Self-Employed March 2005 - September 2015
Extra Help Services, University of Illinois June 2014 - June 2015
Security Partners International, Inc. September 2011 - April 2014
ServiceMaster Clean October 2007 - March 2009
ServiceMaster Acceptance Company May 1998 - August 2007
Insurance of America Agency, Inc. May 1997 - May 1998
ServiceMaster January 1997 - April 1998
WMA Securities, Inc. December 1995 - April 1998
Han Nam University August 1992 - July 1995
Skills
Training, Small Business, Analysis, Marketing, Customer Service, Business Development, Accounting, Management, Team Building, Strategic Planning, Process Improvement, QuickBooks, Insurance, Finance, Sales Management, Budgets, Franchising, Sales, Negotiation, Leadership, P&L, Customer Satisfaction
Education
Westmont College 1978 — 1987
Bachelor of Arts (B.A.), Religious Studies
College of DuPage 1998 — 2012
Certificate in Advanced Accounting with High Honors
Dixon Hughes Goodman LLP December 2006 - Present
First Baptist Church 1995 - 2010
ServiceMaster September 2004 - November 2006
Deloitte & Touche 2000 - 2004
Skills
Employee Benefits, Accounting, Auditing, Internal Controls, Financial Reporting, CPA, SEC filings, US GAAP, External Audit, Sarbanes-Oxley, Variance Analysis, Financial Analysis, Financial Accounting, Cost Accounting, Finance, Corporate Tax, Financial Statements, Assurance, GAAP
Education
Christian Brothers University 1996 — 2000
B.S., Accounting and Finance
White Station High School 1994 — 1996
Men's Wearhouse January 2015 - Present
The Men's Wearhouse, Inc August 2012 - Present
Fremont Unified School District August 2011 - July 2012
ServiceMaster November 2008 - June 2011
Mervyns November 1973 - October 2008
Education
College of San Mateo 1974 — 1976
AA, General Education
ServiceMaster September 2013 - Present
Terminix 2013 - 2015
US Navy September 2002 - January 2013
Skills
Sales, Leadership, Customer Satisfaction, Strategic Planning, Customer Service, Management, New Business Development, Sales Management, Team Building, Account Management
Education
Park University 2012 — 2014
Bachelor's degree, Business Administration and Management, General, Magna Cum Laude
Coastline Community College 2007 — 2009
Associates in Applied Science, Business Administration
Dependable Nursing LLC November 2013 - Present
Corridor Group January 2012 - January 2015
Amedisys Home Health & Hospice March 2013 - November 2013
Addus HomeCare, Inc. 2012 - 2012
We Care Home Health, Inc. August 2008 - October 2011
AccentCare HomeHealrh September 2003 - July 2008
TLC/Staff Builders November 2000 - August 2003
ServiceMaster March 1993 - August 2000
Skills
Performance Improvement, Strategic Planning, Healthcare, Leadership Development, Change Management, Medicare, Healthcare Management, Hospitals, Healthcare Consulting, Medicaid, Start-ups, Managed Care, Healthcare Industry, EMR, Disease Management, Team Building, Executive Management, Physician Relations, Home Care, Elder Care, Healthcare Information...
Education
Creighton University 1979 — 1984
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
ServiceMaster September 2014 - Present
ServiceMaster September 2014 - Present
Randstad December 2006 - September 2014
Grand Hyatt Washington March 2005 - November 2006
The Commonwealth of Massachusetts House of Representatives June 2001 - June 2004
Skills
Marketing Communications, Marketing, Market Research, Marketing Strategy, Market Analysis, Social Media Marketing, Email Marketing, Biotechnology, Clinical Research, Clinical Development, FDA, Legislative Research, Legislative Issues, Legislative Policy, Proficient in Microsoft..., Organizational..., Organizational..., Organizational..., Organizational Design
Education
Columbia College Chicago
Bachelor of Arts (BA), Marketing Communications
Lenovo June 2015 - Present
ServiceMaster February 2015 - June 2015
ServiceMaster August 2014 - February 2015
IBM October 2010 - April 2014
IBM November 2005 - October 2010
IBM October 2002 - November 2005
IBM April 2001 - October 2002
HomeDirector Inc. October 2000 - January 2001
Xerox June 1999 - October 2000
IBM November 1998 - January 1999
Skills
Process Improvement, Project Management, Financial Analysis, Program Management, Management, Strategic Planning, Product Development, Public Speaking, Cross-functional Team..., Leadership, Building Relationships, Outsourcing, Procurement, Sourcing, Strategic Sourcing, Vendor Management, Global Sourcing, Global Strategy, Global Management, Contract Negotiation, Contract Management, Contractual Agreements, Supply Chain Management, Supply Chain Operations, Supplier Sourcing, Supplier Negotiation, Supplier Quality, Supplier Evaluation, Supplier Performance, Supplier Rationalization, Purchase Management, Purchasing Processes, Analysis, Business Analysis, Requirements Analysis, Competitive Analysis, Finance, Marketing, Marketing Strategy, Marketing Communications, Negotiation, RFP, Supply Management, Telecommunications, Strategy, Competitive Intelligence, Data Analysis, Market Research, Market Analysis, Business Strategy
Education
Clemson University 1995 — 1999
Marketing, Communications, 3.5 GPA
ServiceMaster June 2015 - Present
LeadLocal November 2014 - May 2015
University Information Technology Services-Office of Student Computing Resources February 2014 - May 2015
University Information Technology Services August 2013 - February 2014
Skills
Leadership, Microsoft Office, Time Management, Windows, Public Speaking, Business, Spanish, Teamwork, Customer Service, Team Leadership, Economics, Critical Thinking, Organization, Event Planning, Calculus, Photoshop, Research, Social Media, HTML, Bilingual, Cashiering, Sales, English, Social Networking, Coordinators, iWork, Data Analysis, Organizational..., Non-profit Leadership, Adobe Creative Suite, CSS, JavaScript, Policy Analysis, Economic Statistics, Statistical Modeling, Mac OS
Education
University of Arizona 2011 — 2015
Bachelor of Science (BS), Agriculture and Life Sciences
Cochise College 2008 — 2011
ServiceMaster February 1999 - Present
Skills
Vendor Management, Software Documentation, Management, Process Improvement, Customer Service, Visio, Change Management, Budgets
Education
Dalton State College 1984 — 1986
Associate's degree, Business Administration
Mary Kay Cosmetics March 2015 - Present
ServiceMaster April 2015 - July 2015
Verizon Wireless September 2014 - April 2015
Trustmark Bank January 2014 - September 2014
AT&T August 2003 - December 2013
First Tennessee Bank June 2012 - July 2013
T-Mobile 2006 - 2007
T-Mobile 1998 - 1999
Skills
Management, Microsoft Excel, Microsoft Office, Microsoft Word, Research, Customer Service, Training, Sales, Leadership, Outlook, Public Speaking, Team Building, Event Planning, Marketing, Coaching, Teaching, Social Networking, Time Management, Retail, Leadership Development, Event Management, Financial Services, Banking, Project Management, Insurance, Finance, Customer Satisfaction, Negotiation, Team Leadership, Marketing Communications, Process Improvement, Sales Management, Performance Management, Recruiting, New Business Development, Community Outreach, Interviews, Program Management, Data Entry, Employee Relations, Analysis, Employee Training, Public Relations
Education
Christian Brothers University 2015 — 2017
Bachelor of Science (B.S.), Information Technology
Covington High School 1991 — 1994
Diploma, High School/Secondary Diplomas and Certificates
Dyersburg State Community College
Associate's degree, Business Administration and Management, General
Media-Upper Providence Free Library December 2001 - February 2015
Vineland Public Library 2015 - 2015
Media-Upper Providence Free Library September 2005 - 2010
Media-Upper Providence Free Library December 2003 - 2005
ServiceMaster May 2000 - December 2001
Skills
Collection Development, Public Libraries, Library, Library Science, Research, Library Management, Information Literacy, Teaching, Social Media, Cataloging, Editing, Community Outreach, Non-profits, Young People, Archives, Virtual Reference, Reader's Advisory, Library 2.0, Library Programming, Special Collections, Program Management, Library Research, Library Reference, Electronic Resources, Digital Libraries, Interlibrary Loan, Bibliographic..., Young Adult Literature, Books, Academic Libraries, Librarians, Libraries, LibGuides, SIRSI, Instructional Technology, Library of Congress..., OCLC Connexion, Public Services, Online Databases, Database Searching, Circulation, AACR2, Dublin Core, Copy Cataloging, MARC21, Integrated Library..., CONTENTdm, Government Documents, LCSH, Literature
Education
Clarion University of Pennsylvania
Master of Library & Information Science (MLIS)
Rowan University
BA
Securitas Security Services USA, Inc. April 2014 - Present
ServiceMaster September 2013 - April 2014
VSMPO July 2013 - November 2013
AirMethods, Inc. November 2012 - July 2013
The Art Institue of Colorado October 2011 - October 2012
Dr Pepper / 7UP October 2010 - October 2011
The Noel Company, Inc. 2009 - 2010
TIG 2006 - 2009
Save the Children 2005 - 2006
Menlo World Wide Logistics 2002 - 2005
Skills
Human Resources, Recruiting, Onboarding, HRIS, Hiring, Job Descriptions, Microsoft Office, Training, New Hire Orientations, Employee Relations, Management, PeopleSoft, Personnel Management, Job Analysis, Hiring Practices, Interviews, Talent Acquisition, Deferred Compensation, Leadership, College Recruiting, ProLaw, Metrics, Strategic Hiring, Sourcing, Kronos Timekeeping
Education
University of Phoenix 2010 — 2012
MBA, HRM, 3.6
The College of Santa Fe 1997 — 2000
Master of Education (MEd) 4.0, ESL, K-12
College of Charleston 1993 — 1995
BA, Political Science
Symantec June 2014 - Present
National Black MBA Association April 2009 - Present
ITT Technical Institute June 2009 - June 2014
Deltron Technical Resources February 2010 - June 2012
ServiceMaster November 2010 - March 2011
Digerati Search February 2006 - September 2009
Varsity Brands October 1999 - February 2006
Skills
Leadership, Program Management, Team Building, Recruiting, Project Management, Strategic Planning, Process Improvement, Training, Research, Requirements Analysis, Management, Customer Service, Public Speaking, Information Technology, Contract Negotiation, Vendor Management, Leadership Development, Interviews, Microsoft Office, New Business Development, Coaching, Operations Management, Temporary Placement, Change Management, Networking, Human Resources
Education
Keiser University-Ft Lauderdale 2013 — 2015
DBA, Global Organizational Leadership
Webster University 2009 — 2010
MA, Information Technology Management
Webster University 2002 — 2004
MBA, Management Information Systems, General
Christian Brothers University
BS, Information Technology Management
Sabine State Bank June 2013 - Present
ServiceMaster January 2012 - May 2013
Texas A&M University-Corpus Christi August 2011 - December 2011
Seagull Condominiums June 2007 - October 2010
Skills
Marketing, Email Marketing, Marketing Strategy, Marketing Communications, Social Media Marketing, Online Advertising, Advertising, Social Media, Lead Generation, Event Planning, Customer Service, Customer Retention, Sales, Sports Marketing, Online Marketing, PowerPoint, Microsoft Office, Facebook, Outlook, Social Networking, Microsoft Excel, Event Management, Banking, Loans, Public Relations
Education
Texas A&M University-Corpus Christi 2008 — 2012
Bachelor of Science (BS), Kinesiology with a Specialization in Sports Management; Minor in Marketing
Del Mar College
St Marys
Express Scripts June 2015 - Present
4th Source February 2013 - June 2015
ServiceMaster January 2012 - February 2013
Accredo Healthcare - a Medco Company November 2009 - April 2012
Accuship January 2009 - September 2009
Software Earnings September 2007 - November 2008
Top Rx April 2004 - September 2007
Skills
SDLC, Security, Network Security, ITIL Certified, MS Project, Visio, XML, HTML, Quality Assurance, PCI DSS, SOX Compliancy, Agile Methodologies, Software Project..., Project Management, Business Process..., SharePoint, Testing, Software Documentation, Integration, Requirements Gathering
Education
Christian Brothers University 1992 — 1996
B.S, Management
FedEx Services June 2012 - Present
Dalphis LLC May 2011 - May 2012
Dalphis LLC September 2010 - September 2011
International Paper January 2007 - March 2010
International Paper October 2005 - November 2007
International Paper August 2004 - October 2005
International Paper March 2001 - August 2004
ServiceMaster 1997 - 2001
Skills
Marketing, Sales, Budgets, Packaging, Market Planning, Advertising, Supply Chain, Retail, Strategy, SAP, Customer Service, Networking, Market Research, Management, Cross-functional Team..., Account Management, B2B, Product Development, Product Management
Education
Delta State University 1991 — 1995
Bacholor Fine Arts, Graphic Design
Baxter Healthcare May 2012 - Present
Baxter Healthcare March 2009 - Present
Allstate Insurance September 2008 - March 2009
ServiceMaster September 2006 - August 2007
ServiceMaster May 2004 - September 2006
Quill Corporation April 2003 - April 2004
Quill Corporation April 1999 - April 2003
Outboard Marine Corporation 1998 - 1999
Education
Columbia College Chicago
B.A., Marketing Communications
Graham Enterprise November 2009 - November 2012
BP July 2005 - November 2011
BP June 2003 - June 2005
BP June 2000 - May 2003
Amoco Split Second Convenience Store September 1995 - August 2000
ServiceMaster July 1993 - August 1995
Harrison Conference Center April 1988 - June 1993
CPS Hotels & Resorts January 1983 - January 1988
Skills
Customer Service, Inventory Control, Merchandising, Inventory Management, Retail, Operations Management, Store Management, Food Service, Loss Prevention, Food & Beverage, Team Building, Microsoft Office, Sales, Marketing, Training, Business Planning, Coaching, Restaurants, Leadership, Food, Strategy, Program Management, Forecasting, Purchasing, P&L Management, Management, POS, Profit, Pricing
Education
University of Utah
College of DuPage
Wheaton Central High School
ServiceMaster February 1998 - Present
ServiceMaster February 1998 - Present
ServiceMaster February 1998 - Present
ARS 2006 - 2008
ServiceMaster February 1998 - October 2006
Senior Benefits Inc January 1996 - January 1998
Skills
Employee Relations, Benefits Administration, Talent Acquisition, Human Resources, FMLA, HRIS, Employee Benefits, Performance Management, Deferred Compensation, FLSA, Recruiting, Workforce Planning, Personnel Management, Background Checks, Payroll, New Hire Orientations, COBRA, Job Fairs, Leadership, Policy, Onboarding, Labor Relations, Workers Compensation, Employee Handbooks, Succession Planning, Applicant Tracking..., Job Descriptions, College Recruiting, HR Policies, Hiring, Talent Management, Union Avoidance, Employee Recognition, Employee Engagement, Temporary Placement, Taleo, Affirmative Action
Education
Christian Brothers University 2012 — 2012
Ethical Leadership for HR Professionals
Northwest Mississippi Community College
Business Admin Associates Degree
Dallas, TX
Southaven High School
Professional, Human Resources
Micros-Retail June 2012 - Present
DeVry Inc. January 2010 - June 2012
Morgan Street Document Systems March 2009 - September 2009
Rediscover Music / Aztec August 2007 - April 2009
ServiceMaster December 2002 - May 2007
Spyglass / OpenTV May 1999 - October 2002
Platinum Technology November 1996 - May 1999
Dewar Information Systems / Sysdeco Media May 1993 - November 1996
National Education Training Group August 1990 - January 1993
Skills
XML, HTML, C, CSS, Perl, SQL, Shell Scripting, Salesforce.com, Cognos, Banner, Silk Performer, Microsoft Office, TOAD, SQL Server, Query Analyzer, Enterprise Manager, JIRA, Vantive, SourceSafe, I-Track, Adobe Creative Suite, Test Planning, Manual Testing, Test Automation, Quality Assurance, Databases, VSS, Software Development, Microsoft SQL Server
Education
College of DuPage 2007 — 2009
Certificate, Advertising, Design and Illustration Foundation
Governors State University 1987 — 1990
Bachelor, Computer Science
University of Illinois at Urbana-Champaign 1982 — 1985
Bachelor, Fine Art
ServiceMaster December 2014 - Present
Ballistic Technology Group,LLC 2001 - Present
CSC August 2013 - April 2014
Be The Match operated by National Marrow Donor Program May 2012 - December 2012
Tata Consultancy Services January 2008 - May 2012
Ameriprise Financial July 2006 - December 2011
UnitedHealth Group - UniPrise December 2004 - July 2006
Best Buy February 2004 - November 2004
Blue Cross and Blue Shield of Minnesota March 2003 - December 2003
BankOne (now Chase Bank) October 2002 - March 2003
Skills
Information Security..., Information Security, Security, Security Architecture..., Solution Architecture, Enterprise Architecture, IT Strategy, IAM, Encryption, ISO 27001, Project Management, Security Audits, IT Operations, Disaster Recovery, Security Architecture, IT Architect, Identity and Access..., Internet Security, Enterprise Risk..., Security Management, Threat & Vulnerability..., Incident Management, Agile Methodologies, HIPAA, Vulnerability Assessment, Data Center, Integration, DLP, Mac OS X, Application Hardening, Solutions Architecture, IT Risk Management, Computer Forensics, Data Privacy, 21 CFR Part 11, VMS, Microsoft Office, Visio, Perl, Enterprise Network..., network security, Unix, Unix Security, PCI DSS
Education
Mayo Graduate School 1987 — 1988
Masters Level Coursework, Computer Science
College of St. Benedict
BS, Math/CS
St. John's University
BS, Math/CS
Waverly Shell Rock
TruGreen February 2014 - Present
ServiceMaster July 2011 - February 2014
JPMorgan January 2008 - June 2011
Applied Card Systems June 2007 - January 2008
NYS Office of the State Comptroller May 2006 - August 2006
New York State Department of Motor Vehicles May 2005 - February 2006
Sears, Roebuck and Co. 2004 - 2005
Skills
Business Intelligence, Cognos, QlikView, Microsoft Office, Visio, Visual Basic, SQL, Financial Reporting, Access, Business Process, Analytics, Management, Equities, Analysis, Budgets, Finance
Education
Christian Brothers University 2013 — 2015
Master of Business Administration (MBA)
University of Delaware - Lerner College of Business and Economics 2006 — 2007
B.S., Finance
Rensselaer Polytechnic Institute 2004 — 2005
Information Technology
Tyler Technologies March 2014 - Present
Women's Protective Services February 2014 - Present
Tyler Technologies December 2013 - March 2014
ServiceMaster April 2012 - December 2013
ServiceMaster 2010 - April 2012
ServiceMaster 2009 - 2010
The ServiceMaster Companies 2005 - February 2009
St. Jude Children's Research Hospital 2009 - 2009
ServiceMaster 2003 - 2005
ServiceMaster 2002 - 2003
Skills
Project Management, Management, Information Technology, Disaster Recovery, Process Improvement, Visio, Requirements Analysis, Troubleshooting, Infrastructure, SharePoint, MS Project, Program Management, IT Management, Data Center, PMP, Telecommunications, PMO, Strategic Planning, Cisco Technologies, Networking, Vendor Management, Leadership, VoIP, Security, Servers, Cross-functional Team..., Outsourcing, Team Leadership, Software Documentation, Enterprise Software, Quality Assurance, SDLC, Integration, System Deployment, Resource Management, Project Portfolio..., ITIL, IT Service Management, LAN-WAN, Service Delivery, Recruiting, Project Delivery, Network Engineering, Requirements Gathering, Team Building, Training, IT Strategy, Analysis, WAN, Call Centers
Education
Christian Brothers University 1996 — 1998
Master of Science (M.S.), Engineering Management
The University of Memphis 1983 — 1987
Bachelor of Science (B.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Cummins Mid-South January 2012 - Present
ServiceMaster January 2008 - July 2011
ServiceMaster October 2006 - January 2008
ServiceMaster April 1994 - October 2006
Education
Christian Brothers University
Bachelor, Marketing-Management
ServiceMaster June 2010 - Present
Robert Half International / OFFICETEAM November 2001 - May 2010
Power and Telephone Supply Company June 1997 - November 2001
Skills
Management, Sales, Sales Management, New Business Development, Business Development, Staff Development, Recruiting, Contract Recruitment, Team Building, Team Leadership, Team Management, Team-oriented, Competitive, Competition, Problem Solving, Client Rapport, Creative Solutions, Leadership Development, Leadership, Harmony, Arranging, Goal Oriented, Goal-driven leader, Exceeding Quotas, Exceeding Customer..., Technical Recruiting, Applicant Tracking..., Talent Acquisition, Cold Calling, Human Resources, Employee Relations, Training, Call Centers, Onboarding, Employee Training, Staffing Services, Performance Management, Workforce Planning, Internet Recruiting, Customer Retention, Talent Management, New Hire Orientations, Job Fairs, Behavioral Interviewing, Benefits Administration, Temporary Staffing, Corporate Recruiting, Employee Benefits, Succession Planning, PeopleSoft
Education
Christian Brothers University 1994 — 1997
Bachelor’s Degree, Business Management
Kirby 1990 — 1994
ServiceMaster March 2012 - Present
Aerospace Products International November 2007 - March 2012
Smith & Nephew Orthopaedics 1992 - 2007
Skills
SAP, SAP R/3, SAP ERP, Software Documentation, SAP Implementation, Active Directory, Testing, Troubleshooting, Security, Servers, Access, Sarbanes-Oxley Act, Project Management, Databases, SAP Netweaver, Windows Server, Management, Disaster Recovery, ERP, Team Leadership, Windows, XP, Change Management, SAP BW, Microsoft Office, Six Sigma, SD, Microsoft Exchange, Process Improvement, ABAP, Program Management, Business Analysis, Cross-functional Team..., Materials Management, Windows 7, Software Installation, ECC, Customer Service
Education
Christian Brothers University 1990 — 1994
Information Technology Mgmt
The University of Memphis
Management Information Systems
ServiceMaster January 1998 - Present
Terminix January 1998 - December 2006
Skills
Compliance, Contract Negotiation, Team Building, Employee Relations, Process Improvement, Operations Management, Coaching, Strategic Planning, Budgets, Payroll, Analysis, Human Resources, Employee Benefits, Performance Management, Training, Mergers & Acquisitions, Policy, Organizational..., Leadership Development, Change Management, Recruiting, FMLA
Education
Christian Brothers University 2011 — 2013
Master of Business Administration (MBA)
The University of Memphis
ServiceMaster June 2013 - Present
ServiceMaster March 2003 - Present
Cambridge Integrated Services 2000 - 2002
Crawford & Company 1997 - 2000
Skills
Insurance, Property & Casualty..., Claims Management, Claim, Risk Management, Customer Service, Legal Liability, Liability, Commercial Insurance, Negotiation, Risk Assessment, Commercial Lines, Team Building, Liability Analysis, Reinsurance, Professional Liability, Claim Investigation, Property Damage, Analysis, General Insurance, Financial Risk, Enterprise Risk..., Product Liability, Workers' Compensation..., D&O, Employment Practices...
Education
Christian Brothers University 2014 — 2016
Master of Business Administration (MBA), General Management
Crichton College 2000 — 2002
Bachelor of Science (BS), Organizational Management
KLH Consulting January 2015 - Present
Pacific Pulmonary Services March 2008 - March 2014
Pacific Pulmonary Services March 2008 - March 2014
ServiceMaster November 2002 - January 2008
American Home Shield 2004 - 2008
Skills
Process Improvement, Call Center, IIS, Team Building, IT Operations, Troubleshooting, Microsoft Office, Software Documentation, Salesforce.com, Disaster Recovery, Customer Service, Help Desk Support, Call Centers, System Administration, Project Management, Security, IT Management, Account Management, Training, Active Directory, Data Center, Networking, Microsoft System Center..., Microsoft Deployment..., Microsoft System Image..., Vendor Management, Computer Hardware, Virtualization, Windows, Hardware, Databases, Access, Integration, SCCM, ITIL, Information Technology, IT Service Management, Technical Support, Servers, Team Leadership
Education
College of Marin 1972 — 1973
Computer Science/Data processing
Caesars Entertainment Corporation August 2008 - Present
ServiceMaster September 2007 - July 2008
Harrah's Entertainment February 2000 - September 2007
Skills
SDLC, IBM iSeries, SQL, HAL, Business Analysis, Data Warehousing, Project Management, Software Development, Business Intelligence, Unix, Process Improvement
Education
University of Tennessee-Knoxville 1989 — 1994
Bachelor, Music
Christian Brothers University 1998 — 1998
Individual course, Computer Science - Database Design
Southwest Tennessee Community College 1997 — 1997
Individual Course, Unix System Administration
Booz Allen Hamilton October 2008 - Present
Syncada LLC March 2007 - October 2008
AIMS Logistics June 2003 - March 2007
AIMS Logistics May 1999 - June 2003
Heavy Machines, Inc. November 1995 - May 1999
ServiceMaster March 1995 - November 1995
ServiceMaster October 1993 - March 1995
Skills
Microsoft Office..., Adobe Products..., Salesforce.com, Vertical Response, Visio, MS Project, Microsoft Office, Microsoft Excel
Education
Christian Brothers University 1987 — 1991
B.A., Communication Arts/Journalism
Retired and enjoying time with family September 2015 - Present
United States Air Force September 2014 - August 2015
United States Air Force August 2010 - September 2014
United States Air Force August 2008 - July 2010
United States Air Force December 2003 - August 2008
United States Air Force May 2003 - December 2003
United States Air Force October 2000 - June 2003
United States Air Force October 1997 - October 2000
United States Air Force June 1993 - October 1997
ServiceMaster October 1991 - June 1993
Skills
AS in Electronics, AS in Weather Technology, Integration, Air Force, Security Clearance, Military, Top Secret, Information Assurance, Military Operations, Requirements Analysis, Intelligence Analysis, Government Contracting, Operational Planning, Force Protection, System Design, Maintenance, Weather, Program Management
Education
Community College of the Air Force 2000 — 2003
Associate of Science (A.S.), Atmospheric Sciences and Meteorology
Angelo State University 1995 — 1996
Business Administration and Management, General
Community College of the Air Force 1993 — 1995
Electronics Technology, Computers and electronics
Montreat Anderson College 1989 — 1991
Associate of Science, Business Administration and Management, General
College of DuPage 1988 — 1989
Wheaton North 1982 — 1986
Diploma, General Studies
ServiceMaster December 2012 - Present
Talbots April 2012 - October 2012
Coldwater Creek November 2007 - August 2011
Coldwater Creek October 2009 - 2011
Retail women's clothing store November 2007 - May 2009
CHASE HOME EQUITY May 2003 - February 2006
Providan Financial February 2001 - May 2002
Providian Financial February 2000 - February 2001
Skills
Mentoring, Creative Problem Solving, Real Estate, Customer Service, Promotions, Workflow Analysis, Report Writing, Problem Solving, Hiring, Supervisory Skills, Microsoft Office, Team Building, Coaching, Interviewing, Team Leadership, Visio, Vendor Relations, Thinking Outside The Box, Interviews, Retail, Merchandising, Project Management, Training, Management, Sales
Education
Anthony Real Estate School 2010 — 2011
CA. Real Estate Brokers License, California Real Estate Law, Passed
Colorado State University
B.A, Humanities
Wheat Ridge High School
High School Diploma, English, Art, Drama, History, Algebra
Smith & Nephew Orthopaedics April 2014 - Present
Smith & Nephew 2012 - Present
ACCO Brands July 2011 - 2012
ServiceMaster June 2007 - June 2011
Stryker Instruments June 1998 - 2007
City of Portage November 1996 - May 1998
Education
Western Michigan University 1995 — 1996
Master of Arts (M.A.), Educational Leadership/Human Resources Management
Davenport University 1991 — 1993
Bachelor of Arts (B.A.), Business Administration and Management, General
OFFICEMAX 2005 - 2009
Ernst & Young 2001 - 2002
SERVICEMASTER 1999 - 2001
SPIEGEL June 1998 - April 2000
ARTHUR ANDERSEN 1987 - December 1999
ARTHUR ANDERSEN 1994 - 1999
CCC INFORMATION SERVICES 1993 - 1994
ARTHUR ANDERSEN 1987 - 1993
VISKASE 1986 - 1987
Skills
Accounting, Auditing, Financial Reporting, Financial Accounting, GAAP, Tax, General Ledger, Tax Returns, Corporate Tax, Income Tax, CPA, Tax Preparation, Tax Accounting
Education
College of DuPage 1996 — 1998
AAS, MANAGEMENT/ACCOUNTING
Genentech September 2013 - Present
ServiceMaster May 2013 - September 2013
Alliance Environmental Group, Inc. October 2011 - May 2013
ServiceMaster January 2006 - October 2011
Skills
Operations Management, Inventory Management, Customer Service, Customer Satisfaction, Team Building, Process Scheduler, Process Improvement, Budgets, Call Center, Sales, Loss Prevention, Customer Retention, Facilities Management, Mold, Retail, Management, Sales Management, Leadership, Water Damage, Project Management, Project Coordination, Estimating, Marketing, Time Management, Training, Restoration, Mold Remediation
Education
Alpha Beacon Christian High
College of San Mateo
Boston Proper September 2014 - Present
Chico's FAS Inc. January 2014 - September 2014
Verizon Wireless March 2011 - August 2012
RockStock Charleston December 2007 - April 2010
Carolina Studios June 2009 - August 2009
Obviouslee Marketing January 2009 - April 2009
ServiceMaster June 2004 - April 2005
Skills
Public Relations, Press Releases, Social Media, Marketing, Advertising, Corporate Communications, Fundraising, Sales, Event Planning, SEO, PowerPoint, Microsoft Office, Public Speaking, Social Media Marketing, Event Management, Microsoft Excel, Customer Service, Editing, Marketing Communications, Facebook, Social Media...
Education
University of North Carolina at Charlotte
Bachelor of Science (B.S.), International Business and B.A., Dance
College of Charleston 2005 — 2009
B.A., Communication
University of North Carolina at Charlotte
International Business
The Bon Ton Stores Inc. May 2004 - Present
Bon Ton May 2004 - Present
ServiceMaster January 1978 - August 2003
Education
College of DuPage 1994 — 1995
Business/ Inventory Control
Bank of America May 2014 - Present
Economy Body and Rad Works, Inc. January 2012 - Present
Citizens Bank October 2010 - December 2011
ServiceMaster March 2006 - September 2009
Xerox Corporation March 2004 - March 2006
Beneficial Financial Group 2003 - 2004
AT&T February 1984 - November 2002
AT&T 1984 - 2002
Skills
Sales, Contract Negotiation, Sales Operations, Real Estate, CRM, Customer Service, Training, Sales Management, Account Management, Business Development, New Business Development, Business Planning, Team Building
Education
Daniel Webster College 1979 — 1983
BS, Management
Sitel Sales RepresentativeTri-State Events
ServiceMaster May 2010 - October 2010
SITEL (Client Logic) November 2008 - June 2009
Education
Christian Brothers University 1975 — 1980
Pre-Medicine
Terminix April 2014 - Present
ServiceMaster January 2013 - Present
ServiceMaster April 2010 - December 2012
Healthcare Contract Services June 2000 - April 2010
Skills
Business Process..., Change Management, Leadership, Management, Organizational..., Process Improvement, Project Management, Team Building, Training
Education
Christian Brothers University 2012 — 2014
Master of Business Administration (M.B.A.), 3.9 GPA
The University of Memphis 2005 — 2009
Bachelor of Business Administration (BBA), Management Information Systems and Services, Magna Cum Laude, Academic Excellence Award
Securitas Security Services USA, Inc. June 2015 - Present
ServiceMaster October 2006 - June 2015
J. Budnick, Inc., LLC July 2002 - August 2006
Portamedic Health Services March 2000 - July 2002
J. Budnick, Inc., LLC February 1998 - February 2000
Central Parking Systems July 1994 - February 1998
Skills
Operations Management, Team Building, Customer Service, Management, Budgets, Customer Satisfaction, Sales Management, Inventory Management, Direct Sales, Income Statement, Leadership, Start-ups, Sales, New Business Development, Marketing Strategy, Time Management, Merchandising, Customer Retention, Account Management, Retail, Payroll, P&L, Hiring, Cold Calling, P&L Management, Forecasting, Training, Coaching, Employee Training, Sales Operations, Strategic Planning, Recruiting
Education
Culver Stockton College 1992 — 1994
St. Louis Community College 1989 — 1991
St. Louis Community College
ServiceMaster June 2014 - Present
Vanick Digital October 2013 - February 2014
Hilton Worldwide November 2010 - August 2013
Sedgwick CMS August 2008 - June 2010
Telcom Services March 2006 - May 2008
Macquarie Group September 2005 - February 2006
First Mercantile March 1997 - June 2005
Boatmen's National Mortgage (Bank of America) 1993 - 1997
Skills
Business Analysis, Project Management, Requirements Analysis, Vendor Management, Software Project..., SDLC, PMO, Sitecore CMS & DMS..., Process Improvement, SharePoint, Agile & Waterfall..., Visio, Content Management, Use Case Analysis, Custom CMS Development, SEO, SEM, Microsoft Dynamics ERP, Large Systems..., Data Migration, ADA compliance, WCAG, Translation and..., Client Relationship..., Change Management, Business Intelligence..., User Acceptance Testing, Software Quality..., Requirements Management, Digital Project..., Microsoft SQL Server, Cognos, Google Analytics, Integration, Program Management, Strategy, Management, Agile Methodologies, Enterprise Architecture, Business Process, ERP, Resource Management, Project Portfolio..., Business Intelligence, Business Process..., CRM
Education
Christian Brothers University
BS Business Administration, Accounting
Facility Services 1999 - November 2005
ServiceMaster January 1998 - January 1999
ServiceMaster January 1997 - January 1998
Skills
Team Building, Marketing, Strategic Planning, Management, Budgets, Sales, CRM, Facilities Management, Advertising, Training, Trade Shows, Contract Management, Operations Management, Contract Negotiation, Customer Service
Education
College of DuPage
Associate Degree
ServiceMaster February 2008 - Present
Skills
Customer Satisfaction, Call Centers, Customer Service, Customer Retention, Team Building, Process Improvement, Sales, Operations Management, Microsoft Office, Customer Experience, Account Management, Outlook
Education
Colorado Technical University 2009 — 2013
Bachelor's degree, Business Administration and Management, General
North Division High School 1991 — 1995
ServiceMaster Restoration by DSI July 2007 - Present
ServiceMaster July 1992 - July 2007
Skills
Mold Remediation, Water Damage, Mold, Carpet Cleaning, Restoration, Customer Service, Team Building, Indoor Air Quality, Carpet, Account Management, Budgets, Management
Education
College of DuPage 1992 — 1995
Finance Executives International (FEI) July 2013 - Present
Carlisle Aviation June 2012 - Present
Carlisle Corporation July 2003 - Present
Ave Maria Home February 2012 - July 2014
Memphis Italian Festival 2003 - 2010
Cooperative Marketing Concepts, Inc. 1994 - 2003
Treasure Bay Casino January 1993 - December 1993
ServiceMaster 1990 - 1992
Terminix 1987 - 1989
PwC 1986 - 1987
Skills
Management, Business Development, Strategic Planning, Budgets, Cross-functional Team..., Process Improvement, Forecasting, Social Media, Business Analysis, Sales, Performance Management, Business Planning, Recruiting, Customer Service, Leadership, Banking Relationships, Financial Analysis, New Business Development, Strategy, IT Management, Vendor Management, Team Building, Strategic Financial..., Contract Negotiation, Finance, Banking, Program Management, Change Management, Coaching, Mergers & Acquisitions, Budgeting, Affordable Care Act
Education
Christian Brothers University 1980 — 1984
B.S., Business Admin/Accounting
Wendi Barnes September 2010 - Present
Independent September 2010 - Present
Pragmatium Consulting Group, Inc. September 2010 - Present
Pragmatium Consulting Group, Inc. September 2010 - Present
Molecular Imaging December 2008 - October 2009
Ameriprise Financial July 2008 - December 2008
HSBC - North America February 2003 - July 2008
HSBC February 2004 - February 2008
BRK/First Alert February 1999 - February 2003
ServiceMaster April 1995 - February 2003
Skills
Event Management, Customer Service, Administrative..., Outlook, Office Management, Microsoft Excel, Data Entry, Spreadsheets, PowerPoint, Microsoft Word, Fax, Microsoft Office, Office Administration, Access, Budgets, Lotus Notes, Event Planning, Travel Arrangements, Process Scheduler, Human Resources
Education
College of DuPage
General Studies
Sutter Health May 2015 - Present
Kaiser Permanente November 2011 - December 2013
Kaiser Permanente April 2008 - November 2011
Dimensions Healthcare December 2006 - April 2008
RTKL August 2006 - October 2006
The University of Maryland Medical System January 2003 - August 2006
EMCON June 1999 - December 2002
ServiceMaster January 1990 - February 1999
Skills
Healthcare, Hospitals, Healthcare Information..., Program Management, Healthcare Management, Medical Devices, Radiology, MRI, Quality Assurance, Process Improvement, Biomedical Engineering, Budgets, Management, Facilities Management, Digital Imaging, Procurement, Leadership, Project Management, Cross-functional Team..., Team Building, Strategic Planning, Contract Negotiation
Education
Columbia Union College 2007 — 2008
MBA, Business Administration and Management, General, 3.55
Columbia Union College 1996 — 1998
BSBA, Business Administration and Management, General
Regis University 1980 — 1980
Associate's degree, Biomedical Repair
USAMEOS United States Army Medical equipment and Optical School 1980 — 1980
certificate, Biomedical Repair and Maintenance, 98%
Insight Global July 2013 - Present
FedEx May 2012 - Present
One Prospect Technologies October 2011 - Present
Heartland Business Systems July 2007 - Present
ServiceMaster February 2012 - May 2012
Wryestorm October 2011 - December 2011
Wyrestorm September 2011 - December 2011
Country Chevrolet March 2011 - May 2011
Gosset Motors October 2010 - February 2011
Wisconsin Department of Corrections January 2009 - August 2009
Skills
Citirx, Windows Server, Help Desk Support, Windows XP Pro, Windows 7, Cisco VPN, Cisco VoIP, Remote Computing, VMware, MS Project, MS programs, Outlook, Batch Processing, Oracle Applications, SAP Implementation, Web Development, Customer Satisfaction, Customer Experience, Microsoft Suites
Education
Concordia University 2004 — 2010
Bachelors, Business Management
Concordia University, Mequon Wisconsin 2002 — 2010
Bachelor of Business Administration (BBA)
Bear Enterprises Investments January 2014 - Present
Scott and White Healthcare December 2010 - June 2013
ARAMARK Healthcare January 1995 - May 2009
Double Envelope 1981 - 1994
ServiceMaster August 1974 - July 1981
Skills
Hospitals, Healthcare Management, Healthcare, Leadership Development, Process Improvement, Team Building, Operations Management, Facilities Management, Strategic Planning, Leadership, Budgets, Employee Relations
Education
Gordon Conwell Theological Seminary 1973 — 1974
Masters, Theological Studies
University of Virginia 1965 — 1969
BA, Economics
Covenant Theological Seminary
WVU Healthcare March 2012 - Present
ARAMARK Healthcare April 2003 - April 2012
ARAMARK Healthcare December 2001 - April 2003
ServiceMaster September 1976 - December 2001
Skills
Customer Service, Environmental Services, Healthcare, Management, Leadership, Strategic Planning, Hospitals, Project Management, Team Building, Public Speaking, Healthcare Information..., Patient Safety, Healthcare Management, Process Improvement
Education
Clarion University of Pennsylvania 1971 — 1975
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
A&E Tire, Inc 2014 - 2015
Anywhere Live 2013 - 2014
BG Mechanical, LLC 2010 - 2014
ARAMARK 2007 - 2009
ARAMARK 2001 - 2007
ARAMARK/ServiceMaster Facility Services 1999 - 2001
ServiceMaster 1998 - 1999
Skills
Operations Management, Safety Management..., Quality Management, Facilities Management, Staff Development, Labor Optimization, IT Management, Training, Management, Team Leadership, Business Development, Leadership, P&L, Recruiting, Microsoft Office, Inventory Management, Team Building, Start-ups, Human Resources, Employee Training, Outsourcing, Cross-functional Team...
Education
University of Wisconsin-Milwaukee
Undergraduate Studies, Computer Science
Universtiy of Colorado
Real Estate Foreclosures Workshop, Real Estate Exam Prep, Completed
Colorado State University
Vocational Educational Training Certificate, Instructor Training for Trainers, Completed
ServiceMaster Management Academy
Business and Financial Management
ServiceMaster EVS Technical Academy
Environmental Sevrices
ServiceMaster POM Academy
Plant Operations and Maintenance
ServiceMaster February 2012 - Present
Four Seasons Heating & Air Conditioning 2011 - 2012
R & W Consulting 2008 - 2010
Heatmasters, Inc. 2006 - 2008
Mid-American Heating & Air Conditioning 2004 - 2006
The Bogot Companies 2001 - 2004
Del-Mar Heating & Air Conditioning 1985 - 2001
Skills
Consultative Selling, Generating Sales..., Full P & L..., Negotiating Skills, Cost Control /..., Strategic Planning, Leadership & Mentoring, Staff Management, Motivational Training, Management, Operations Management, Recruiting, Sales, Contract Negotiation, Forecasting
Education
College of Lake County
Business Administration, Management and Operations
ServiceMaster 2007 - 2009
Education
Christian Brothers University
Bachelor of Applied Science (B.A.Sc.), Finance, General
Southwest Tennessee Community College
Associate of Arts and Sciences (A.A.S.), Paralegal Studies
ServiceMaster 2004 - Present
Education
African Bible College 1981 — 1985
Bachelor of Arts (B.A.), Theology and Religious Vocations
College of DuPage
ServiceMaster
Skills
Account Management, Team Building, Customer Satisfaction, Operations Management, Sales Management, Budgets, Customer Retention, Customer Service, Sales Process, Sales, Direct Sales, New Business Development, P&L Management, Strategic Planning, Coaching
Education
Cleveland State University 1982 — 1987
Bachelor's Degree, Human Resources Management/Personnel Administration, General
ServiceMaster June 2013 - Present
Ryder Logistics January 2006 - November 2011
Education
Cleary University 2009 — 2012
accounting, Accounting and Finance
Mount Rainier High School 1996 — 2000
ServiceMaster November 2008 - Present
Education
Delaware Technical and Community College-Stanton-Wilmington
Kronos April 2006 - Present
Pepsi Americas 1998 - 2005
ServiceMaster 1988 - 1998
Skills
SQL, Microsoft SQL Server, Business Analysis, Requirements Analysis
Education
College of DuPage
Business Administration and Management, General
DePaul University
Business Administration and Management, General