Tangoe Company
Industry: Software company
DescriptionCEO: Bob Irwin CFO: Rick Young General counsel: Chris Walls COO: John Nelson Founded: 2000 Subsidiaries: MOBI Wireless Management LLC, InterNoded, Inc., Parent organization: Asentinel
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Tangoe Employees
Tangoe April 2007 - Present
Hewlett-Packard July 2002 - April 2007
Skills
Automation, Wireless, Mobile, Billing, Analysis, Optimization, Software Quality..., Billing Systems, Quality Assurance, Telecommunications, Data Warehousing, Requirements Analysis, Software Development, Database Design, SQL, Business Objects, Windows, Databases, Documentation, Blackberry, Process Improvement, Troubleshooting, Communications Audits, Mobile Devices, Vendor Management
Education
University of Phoenix 2004 — 2008
BSIT
Coleman College 2001 — 2002
Tangoe September 2012 - Present
Symphony Teleca January 2003 - September 2012
Progeny Marketing Innovations June 2002 - December 2002
Peregrine Systems March 2000 - May 2002
Telco Research January 1990 - March 2000
Skills
Negotiation, New Business Development, Strategic Planning, Training, Budgets, Vendor Management, Project Management, Management, Telecommunications, Program Management, Team Building, Contract Negotiation, Customer Service, Windows, Microsoft Office, Public Speaking, Integration, Sales Management, Leadership, Managed Services, Account Management
Education
Binghamton University 1979 — 1983
Bachelor of Science (B.S.), Accounting
Oceanside High School 1977 — 1979
Tangoe May 2014 - Present
Intel Corporation May 2013 - April 2014
Applied Materials May 2012 - May 2013
Executive security systems January 2012 - January 2013
Kellogg Brown and Root pty ltd March 2010 - December 2010
Kellogg Brown and Root pty ltd November 2005 - August 2009
Skills
Microsoft Office, Advertising, Employee Engagement, Strategic Planning, Outlook, Team Management, Logistics, Employee Relations, Microsoft Excel, Administration, Procurement, Supervisory Skills, Analysis, Inventory Management, Logistics Management, Materials Management, Supply Chain Management
Education
Killeen High School 1995 — 1999
High School, High School/Secondary Diplomas and Certificates
Austin Community College 2013 — 2015
Associate's degree, software testing
Dell March 2014 - January 2015
Dell July 2013 - March 2014
Tangoe March 2012 - July 2013
Tangoe August 2010 - March 2012
Skills
Customer Service, Software Documentation, Microsoft Excel, Microsoft Office, Telecommunications, Wireless, Process Improvement, Vendor Management, Management, Sales, Mobile Devices, Managed Services, Call Centers
Education
Austin Community College 2008 — 2012
Pflugerville High School 2004 — 2008
Tangoe November 2010 - Present
Tangoe/ProfitLine Inc November 2010 - Present
AT&T Communications Inc January 1999 - August 2010
AT&T February 1989 - August 2010
T Communications February 1989 - August 2010
AT&T January 1997 - January 1999
AT&T January 1993 - January 1997
AT&T January 1988 - January 1993
Skills
Telecommunications, Wireless, Managed Services, Call Centers, Vendor Management, VoIP, Billing Systems, Solution Selling, Telecom Expense..., Communications Audits, Management, Customer Satisfaction, Customer Relations, Unified Communications, Leadership, Account Management, Contract Management, Mobile Devices, Direct Sales, Team Leadership, Strategic Partnerships, Analysis, Salesforce.com, Telephony, Optimization, T1, Sales Management, Access, Mobile, Excel, Product Management, Consultative Selling, Contract Negotiation, Process Improvement, Customer Experience, Invoicing, SaaS, MPLS, Customer Retention, Mobile Technology, Sales Process, Business Analysis, Co-location, Telecommunications..., Business Objects, Sales, Sales Operations, Project Management, PaaS, IaaS
Education
San Diego Community College District 1981 — 1983
Business/Commerce, General
Coleman College 1981 — 1982
Computer Science
Tangoe August 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, English, QuickBooks, Sage Accounts, Russian, Access, Bookkeeping, Leadership, Analysis, Process Improvement
Education
Essex County College 2013 — 2014
Associate in Science in Accounting, Accounting
ASA College 2011 — 2013
Associate of Science (A.S.), Accounting
ADP March 2015 - Present
Tangoe October 2011 - February 2015
Corporation Service Company May 2010 - June 2011
Gartner May 2007 - May 2010
First Data Commercial Services March 2003 - April 2007
CEU.com January 2002 - February 2003
Sagemaker January 2000 - December 2002
Law Offices of Nader J. Sayegh January 1995 - January 1997
Skills
Sales, Start-ups, Strategic Partnerships, SaaS, Coaching, Management, Direct Sales, Salesforce.com, Solution Selling, Account Management, Sales Process, Marketing, Contract Negotiation, CRM, Selling, Telecommunications, Research, Consultative Sales..., Business Development, Strategy, Cloud Computing
Education
Saint John's University School of Law 1991 — 1994
JD, Law
Boston College 1987 — 1991
BA, History
Fairfield College Preparatory School 1983 — 1987
High School
Total Communications December 2005 - Present
Tangoe 2004 - 2005
Audicon 2003 - 2004
Choice One Communications 2000 - 2003
Skills
Telecommunications, Sales, Contract Negotiation, Hardware, Maintenance & Repair, Auditing, Network Services, Unified Communications, VoIP, Wireless, Solution Selling, Account Management, Direct Sales, Call Center, Telephony, Managing Agents, Telecommunications..., Telecom Expense..., Training, Organizational..., Time Management, Self-driven, Quick Study, Team Leadership, Team-oriented, Video Conferencing, Channel, MPLS, Customer Retention, Cold Calling, Sales Process, Networking, Cisco Technologies, Managed Services, IP, Salesforce.com, Broadband, T1, SIP Trunking, Data Center, Cloud Computing, Selling, Hosted Services, Call Centers, WAN, Sales Presentations, Switches, PRI, Unified Messaging, Co-location
Education
Central Connecticut State University 1994 — 1995
None, Early Childhood Educations
Tangoe February 2014 - Present
Tangoe June 2011 - February 2014
Tangoe February 2011 - June 2011
AT&T Mobility 2007 - 2007
Skills
Mobile Devices, Mobile Applications, Mobile Marketing, Sales Operations, Salesforce.com, Direct Sales, Telecommunications, Wireless, Microsoft Office, Apple, Android, Blackberry, Enterprise Software, Solution Selling, Account Management, Business Development, Product Management, Cold Calling, Sales, Strategic Partnerships, Cloud Computing, Managed Services, SaaS, Professional Services, CRM, Unified Communications, Mobile Technology, Enterprise Solution..., Enterprise Mobility, MMS, Complex Sales
Education
Boston College 2006 — 2010
Bachelor of Arts, Political Science
Matignon High School 2002 — 2006
Tangoe September 2013 - Present
StarTek January 2009 - July 2013
StarTek July 2006 - January 2009
StarTek March 2005 - July 2006
StarTek May 2004 - March 2005
StarTek June 2000 - May 2004
StarTek January 1999 - June 2000
Skills
Call Center, Vendor Management, Workforce Management, Avaya, Outsourcing, Call Centers, Process Improvement, Management, Project Management, Analysis, Troubleshooting, Telecommunications, Wireless, Forecasting, Project Planning, Service Delivery, WAN, Leadership, Customer Experience, Customer Satisfaction, Contact Centers, BPO, Call Center Development, Call Routing, Technical Support
Education
Colorado State University
Bachelor of Arts, Technical Communication; Speech Communications
Ashford University
Masters of Business Administration, IT Leadership and IT Project Management
TVHS
Tangoe April 2015 - Present
Schneider Electric January 2013 - April 2015
Schneider Electric January 2011 - December 2012
GTECH S.p.A. May 2004 - December 2010
Education
Charlotte School of Law 2007 — 2010
Doctor of Law (J.D.), Law
Wingate University 2003 — 2007
Bachelor of Science (BS), Marketing/Marketing Management, General
Planview September 2012 - Present
Tangoe October 2011 - September 2012
Tangoe July 2010 - October 2011
Tangoe April 2009 - July 2010
UCSF Medical Center 2006 - 2008
Skills
Wireless, Vendor Management, Training, Telecommunications, Project Management, Procurement, Management, Enterprise Software, Account Management
Education
Academy of Art University
Bachelor of Fine Arts, Motion Picture Film and Television
JPMorgan Chase February 2014 - Present
Calero Software November 2013 - February 2014
Tangoe December 2011 - November 2013
ProfitLine January 2009 - December 2011
JPMorgan Chase August 2005 - August 2008
Robert Half International April 2004 - August 2005
PowerNet Global Communications April 2003 - April 2004
Qwest September 1999 - June 2002
Education
Bowling Green State University 1996 — 1998
Bachelor of Arts, Communications
Miami University 1994 — 1996
Chlystek & White Services September 2014 - Present
Tangoe September 2013 - July 2014
Kroger August 2013 - September 2013
Northern Expresso June 2007 - June 2013
Gail Wildfong School of Dance October 2012 - May 2013
Madison Symphony Orchestra September 2011 - December 2011
Michigan Humanities Council May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Study Abroad Programs, Non-profit Volunteer, Travel Planning, Theatre, Nonprofits, Non-profit..., Early Childhood Music..., Travel Arrangements, Music Education, Department Budgeting, Budgets
Education
University of Michigan Flint 2010 — 2012
Master's degree, Arts Administration, 7.46 (8.0 scale)
Central Michigan University 2006 — 2010
Bachelor of Science (B.S.), Music, 3.67
ThyssenKrupp September 2015 - Present
Randstad Technologies US May 2015 - August 2015
Tangoe December 2013 - April 2015
Birch Communications formerly Cbeyond August 2013 - November 2013
Verizon Wireless December 2001 - March 2013
Verizon Wireless June 2000 - December 2001
Verizon Wireless August 1999 - June 2000
Skills
Invoicing, Accounting, Accounts Receivable, PeopleSoft, Accounts Payable, Customer Satisfaction, Quality Assurance, Customer Retention, Customer Service, Databases, QuickBooks, Telecommunications, Call Centers, Mobile Devices, Access, Team Leadership, Auditing, Analysis, Subject Matter Experts, Escalation Resolution, Finance, Bookkeeping, General Ledger, Microsoft Excel, Microsoft Word, Microsoft Office, Great Plains Software, Ariba, Telecommunications..., Cellular Communications, Siebel, Circuits, Managed Services, Telecom Expense..., Leadership, Invoice Processing, Research, Account Reconciliation, Customer Oriented, Ad Hoc Reporting, Cost Center Management, Accruals, Proactive self-starter, Communication Skills, Problem Solving, Interpersonal Skill, Written & Verbal..., Fast-paced, Multitasking Skills, Adaptability
Education
Chattahoochee Technical College
Associate's degree, Accounting
Young Living Essential Oils May 2015 - Present
Tangoe March 2009 - Present
AdVerb Designs January 2008 - December 2009
Tangoe Inc May 2008 - March 2009
Skills
Process Improvement, Invoicing, Telecommunications, Training, Layout, Logo Design, Customer Service, Microsoft Office, Team Leadership, Troubleshooting, Microsoft Excel, Customer Satisfaction, Outlook, Management, Microsoft Word, Adobe Creative Suite, Analysis, Business Analysis, Call Centers, Data Analysis, Data Entry, Leadership, Photoshop, PowerPoint
Education
Art Institute of Pittsburgh 2006 — 2007
Web Page, Digital/Multimedia and Information Resources Design
Louisiana State University and Agricultural and Mechanical College 2000 — 2006
Graphic Design
Dell November 2010 - Present
University of Phoenix 2011 - Present
Tangoe August 2009 - October 2010
IBM October 2007 - September 2009
Dell March 2006 - September 2007
Skills
Cross-functional Team..., Management, Project Management, Program Management, Risk Management, Software Documentation, Leadership, Team Leadership, International Business, Project Planning, Team Building, Statistical Reporting, Corporate Communications, Schedules, Training, Business Development, Business Management, Analysis, Change Management, Strategy, Product Development, Business Process, Strategic Planning, Manufacturing, Customer Service, Documentation, Competitive Analysis, Schedule Planning, Basic HTML, Strategy Formulation, Business Process Design, Visualization, Business Analytics, Business Case Design, Business Process..., Process Automation, Business Intelligence, Operations Management, Integration, Business Analysis, Product Management, Process Improvement, Vendor Management, Marketing
Education
Colorado Technical University 2009 — 2010
MSM, Masters of Science in Management focus in Project Management
Colorado Technical University 2008 — 2009
BSBA, Bachelor of Science in Business Administration focus on Project Management
The Coca-Cola Company November 2013 - Present
Tangoe January 2013 - November 2013
Veramark Technologies October 2011 - January 2013
Quintus Corporation July 2010 - June 2011
Advocate Consulting, LLC November 2007 - June 2010
Advocate Consulting, LLC August 2005 - November 2007
Skills
Telecommunications, Management, Customer Satisfaction, Business Analysis, Business Development, Project Management, New Business Development, Team Building, Negotiation, Time Management, Team Leadership, Outlook, Accounts Receivable, Telecom Expense..., Access, Finance, PowerPoint, Leadership, CRM
Education
Chattahoochee Technical College
Administrative Office Technology, Business Administration and Management, General
Kennesaw State University 2003 — 2005
Tangoe December 2014 - Present
Infolab, LLC, PSS World Medical, McKesson December 2011 - November 2013
Spring Hill Suites by Marriott September 2008 - December 2011
Ascention Orthopedics March 2011 - October 2011
Starbucks August 2010 - March 2011
Southwest Machine Works November 2006 - August 2008
Skills
Inventory Management, Customer Service, Cashiering, Administrative Work, Public Speaking, Filing, Secretarial Skills, MS Office, Microsoft Office, Typing, Problem Solving, Inventory Control, Pallet Jack, Lifting, Teamwork, Customer Retention, Client Development, Long-term Customer...
Education
Austin Community College
Associate's Degree, General Studies, Applied Science
Dulles
Dulles
Dulles
Wharton County Junior College
Tangoe December 2014 - Present
DWQ Records January 2012 - Present
Tangoe February 2014 - December 2014
Tangoe May 2013 - January 2014
Telenetwork April 2013 - May 2013
Skills
Network Security, Java, Microsoft Office, HTML, PowerPoint, Microsoft Word, Computer Security, Hardware Installation, Computer Forensics, Microsoft Servers, Active Directory..., Software Installation, Troubleshooting, Help Desk Support, Windows 7, Technical Support, Remote Desktop, Databases, Blackberry, Salesforce.com, Telecommunications..., Microsoft Excel, Reporting & Analysis, Professional...
Education
Austin Community College 2009 — 2013
Associate's degree, Network and System Administration/Administrator, 3.2
Austin Community College
System, Networking, and LAN/WAN Management/Manager
CEDEI - Centro de Estudios Interamericanos September 2015 - Present
Tangoe June 2015 - August 2015
Millward Brown June 2014 - August 2014
Ibericos Torreon Salamanca September 2013 - November 2013
Soundview YMCA Stingrays May 2013 - August 2013
Millward Brown June 2012 - August 2012
NHLC Catering, Inc. at the New Haven Lawn Club June 2009 - August 2011
Skills
PowerPoint, Spanish, Public Speaking, Teamwork, People Skills, Market Research, Writing, Swimming, Microsoft Office, Microsoft Excel, Microsoft Word, English, Customer Service, Photoshop, Team Leadership, Social Media Marketing, Sports Coaching, Adobe Creative Suite
Education
Bryant University 2011 — 2015
Bachelor of Science (B.S.), International Business, Marketing, Spanish
Universidad de Salamanca 2013 — 2013
International Business, Business & Medical Spanish
Branford High School 2007 — 2011
Boston College September 2013 - Present
Forum 2000 June 2013 - August 2013
Tangoe March 2012 - August 2012
Skills
Microsoft Office, Research, Customer Service, Microsoft Excel, Public Speaking, Management, PowerPoint, Microsoft Word, Social Media, Project Management, Arabic
Education
Boston College 2012 — 2015
Bachelor of Arts (B.A.), International/Global Studies
Middlebury-Monterey Language Academy 2014 — 2014
Summer Language School, Arabic
Raymond James Financial, Inc. June 2015 - Present
Raymond James Financial Inc. June 2014 - August 2014
Tangoe June 2008 - August 2012
Skills
Computer Proficiency, Group Work, Goal Oriented, Conflict Resolution, Analytical Skills, Business, Organization &..., Customer Experience, Teamwork, Team Leadership, Social Skills, Leadership, Time Management, Analysis, Microsoft Excel, Microsoft Office, PowerPoint, Research, Microsoft Word, Social Media, Data Analysis, Business Relationship..., Financial Modeling
Education
Trinity College-Hartford 2011 — 2015
Bachelor of Arts (B.A.), Economics
University of Sussex 2013 — 2013
Semester abroad, Economics
Choate Rosemary Hall 2009 — 2011
High School Diploma
Boston Private Bank & Trust Company June 2015 - Present
Tangoe January 2014 - May 2015
Advent International July 2013 - January 2014
Enterprise Rent-A-Car April 2012 - February 2013
Enterprise Rent-A-Car September 2011 - April 2012
Skills
Windows 7, Computer Hardware, Troubleshooting, Microsoft Office, PowerPoint, Teamwork, Windows XP, Help Desk Support, Microsoft Excel, Windows, Microsoft Word, Customer Service, Social Media, Public Speaking, English, Research, Remote Access, Remote User Support, Blackberry Enterprise..., iPhone Support, Call Centers, VoIP, Following Up, Mobile Phone Software
Education
Bunker Hill Community College 2011 — 2015
CCNA certification, CCNA, 3.667 GPA
Cambridge College 2013 — 2014
Bachelor of Science (B.S.), Computer Science, 18 Credits Completed
Year Up 2013 — 2014
Computer/Information Technology Administration and Management
Westerra Credit Union December 2014 - Present
Kovarus May 2014 - November 2014
IQNavigator June 2012 - May 2014
Tangoe March 2011 - June 2012
Telwares December 2006 - March 2011
Vercuity February 2006 - December 2006
Canadian Consulate General November 2005 - February 2006
Lacoste Boutique November 2001 - October 2005
Skills
Analysis, Access, Telecommunications, Process Improvement, Vendor Management, Project Management, Team Building, Microsoft Office, Salesforce.com, Business Intelligence, Business Analysis, Data Analysis, Managed Services, Microsoft Excel, Quality Assurance, Microsoft SQL Server, Visio, Databases, Software Documentation, SharePoint, Requirements Analysis
Education
Colorado Technical University 2005 — 2009
information technology
Mercer University 2000 — 2005
BS, Computer Information Systems/ Business Administration
Imagine Financial Partners, LLC September 2007 - Present
Tangoe November 2005 - April 2007
Kavado Inc. September 2004 - October 2005
Transcentive, Inc June 1998 - August 2004
Radio Computing Services December 1996 - June 1998
Alliance Entertainment Corporation November 1989 - July 1996
Ernst & Young July 1988 - November 1989
Moody O'Sullivan & Company July 1985 - July 1988
Skills
Mergers, Venture Capital, Strategic Planning, SaaS, Financial Modeling, Revenue Recognition, Team Building, IPO, Public Companies, Financial Reporting, Accounting, Start-ups, Forecasting, Business Strategy, Financial Analysis, FAS123R, Employee Stock Options, Mergers & Acquisitions, Management, CPA, Executive Management, Strategic Financial...
Education
Bentley University 1981 — 1985
BS, Accountancy
Tangoe May 2011 - Present
OpenRounds November 2014 - Present
Airbnb Host October 2014 - Present
Enterprise Mobile December 2009 - May 2011
Enterprise Mobile October 2007 - December 2009
IMO Inc. (Indpendent Mobile) January 2007 - October 2007
IMO Inc. (Indpendent Mobile) December 2005 - January 2007
Verizon Wireless January 2003 - December 2005
Wireless Dimensions October 2001 - December 2003
Wireless Dimensions February 2000 - October 2001
Skills
Sales Hunter, Strong Relationship..., Closer, Cold Calling, Account Management, New Business Development, Consultative Selling, Sales Management, Lead Generation, Outsourcing, Enterprise Solution..., Technology Solutions, Salesforce.com, Sales Presentations, Sales Engineering, Enterprise Technology..., Cycling, Tennis, Mobile Technology, Mobile Communications, iOS, Android, Mobile Device Management, Marketing Strategy, Guitar, Ski, Sales, Selling, Start-ups, Wireless, Professional Services, Sales Operations, Mobile Devices, Managed Services, Direct Sales, Strategy, Management, Networking
Education
Boston University 2008 — 2010
Business Management
Valencia Community College 2001 — 2003
Associate Degree
Tangoe February 2015 - Present
Tangoe June 2012 - Present
NCsoft March 2011 - June 2012
NCsoft October 2010 - June 2012
Blizzard Entertainment April 2010 - October 2010
Blizzard Entertainment April 2009 - April 2010
Blizzard Entertainment September 2007 - April 2009
Blizzard Entertainment July 2007 - October 2007
Blizzard Entertainment April 2007 - August 2007
Skills
Digital Media, Customer Service, Customer Retention, Data Analysis, Data Mining, Data Entry, Graphic Design, Game Design, Game Development, Technical Training, Administrative Support, Windows, Risk Management, Customer Support, Telephone Skills, MMORPG, Fraud Detection, Technical Support, Computer Games, Social Media, Social Game Development, Photoshop, 3D Modeling, Zbrush, Procurement, Order Fulfillment, Long-term Customer..., Account Management, Billing Systems, Policy Analysis, Microsoft Office, Troubleshooting, Computer Hardware, Computer Graphics, Administrative..., Fraud, OS X, Security Management, Policy Writing, Telemarketing, Customer Surveys, Mobile Games, Vendor Relationships, Casual Games, Video Games, Social Games, Maya, iPhone, Microsoft Excel, Online Gaming
Education
Art Institute of Phoenix 2001 — 2005
Bachelor of Art, Game Art and Design
Oklahoma State University 2001 — 2002
Worked on Bachelors of Arts, Graphic Design
Tangoe July 2011 - Present
Bank of America June 2009 - October 2010
Arritech Exports January 2007 - January 2009
Associate Tax Service September 2005 - December 2006
Sprints Travels May 2005 - August 2005
Skills
Leadership, Training, Customer Service, Recruiting, Account Management, Microsoft Excel, Employee Relations, Human Resources, Performance Management, Employee Training, Sales, Vendor Management, Analysis, Talent Management, Management, Payroll, Telecommunications, Sourcing, Change Management, Access, Talent Acquisition, Benefits Negotiation, Coaching, Organizational..., Leadership Development, Program Management, Negotiation, Networking, Interviews, Team Leadership, Process Improvement, Contract Recruitment, Cold Calling, HRIS, Executive Search, Call Centers, Marketing, HR Policies, SDLC, Operations Management, Business Analysis, Invoicing, Budgets, Customer Satisfaction, New Hire Orientations, QuickBooks, Employee Benefits, Sales Management, Team Building, Onboarding
Education
American Intercontinental University 2010 — 2011
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Georgia State University 2005 — 2009
BBA, Managerial Sciences (Business Management)
Tangoe February 2012 - Present
Scapa North America February 2011 - February 2012
Covidien 2004 - 2010
Moore Medical 1997 - 2004
Skills
Pricing Strategy, Project Planning, Sales Management, Sales Operations, Medical Devices, Market Development, Account Management, Sales, New Business Development, Direct Sales, Product Launch, Sales Process, Product Development, Salesforce.com, Management, Leadership, Training, Marketing Strategy, Strategy, Team Building, Business Planning
Education
Central Connecticut State University 1987 — 1991
BS, Marketing
Hanover Park High 1983 — 1987
Nurturing Healing Love (Book) October 2013 - Present
Jesse Lewis Choose Love Foundation February 2013 - Present
Tangoe December 2011 - December 2012
AG Edwards September 2004 - November 2006
OptiMark 1998 - 2000
Llama Company 1994 - 1998
Greenwich Capital Markets January 1992 - January 1994
Skills
Public Speaking, Marketing, Social Media, Project Management, Microsoft Office, Sales, Negotiation, Strategic Planning, Business Development, Marketing Communications, New Business Development, Sales Management, Credit, Account Management, Financial Analysis, Real Estate, Market Research, Team Building, Business Strategy, Training
Education
Boston University 1987 — 1990
BS, Communications
Darien High School 1982 — 1986
Dell August 2013 - Present
Brocade June 2012 - August 2013
Hewlett-Packard July 2008 - June 2012
Tangoe 2005 - 2008
U S WEST 1991 - 2001
Skills
Solution Selling, Managed Services, Data Center, SaaS, Channel, Unified Communications, Strategic Partnerships, Professional Services, Telecommunications, Wireless, Disaster Recovery, Vendor Management, Product Management, Salesforce.com, VoIP, Business Alliances, Channel Partners, Direct Sales, Integration, Sales Enablement, Business Development, HP, Storage, Channel Sales, Partner Management
Education
Bentley University 1989 — 1992
MBA, International Studies
University of Massachusetts Dartmouth 1981 — 1985
BS Marketing, marketing and Fashion Design
Tangoe July 2009 - Present
Starbucks July 2009 - Present
AT&T Mobility October 2005 - July 2009
Skills
Vendor Management, Invoicing, Customer Service, Microsoft Office, Account Management, Call Centers
Education
Austin Community College 2007 — 2012
German Language, Psychology
Tangoe May 2014 - Present
Dex Digital September 2011 - June 2013
Global Capacity, LLC December 2009 - June 2011
Behavioral Health Central January 2009 - September 2009
Cogent Communications June 2002 - January 2009
Teligent Communications 1998 - 2002
MFS Intellinet, Inc November 1989 - February 1998
Skills
Solution Selling, New Business Development, Salesforce.com, Sales Management, Contract Negotiations, Sales, Contract Negotiation, Account Management, Cold Calling, Leadership, Competitive Analysis, Direct Sales, B2B, Marketing Strategy, Selling, Lead Generation, Forecasting, Telecommunications, Strategy, Sales Operations, Wireless, Product Management, Management, SaaS, Strategic Partnerships, CRM, Cloud Computing, Sales Process, Start-ups, Managed Services, Channel Partners, Product Marketing, Enterprise Software, Business Development, Professional Services, Mobile Devices, Go-to-market Strategy, VoIP, Unified Communications
Education
Babson College 1984 — 1988
B.S., Finance/Investments
Darien High School 1981 — 1984
SUNY Orange August 2010 - Present
Tangoe July 2008 - August 2010
billingIT.com September 2000 - July 2008
Skills
Python, Linux, Databases, Natural Language..., Unix, C++, Java, Network Administration, OpenStack, Troubleshooting, C, Cloud Computing, Integration, Software Engineering, Networking, SQL, Software Development, Microsoft SQL Server, Oracle, Shell Scripting, XML, Programming
Education
The Graduate Center, City University of New York 1996 — 2000
Brandeis University 1992 — 1995
City University of New York-Hunter College 1990 — 1992
City University of New York-College of Staten Island 1986 — 1990
AirWatch by VMware October 2014 - Present
Tangoe January 2012 - May 2014
Tangoe August 2010 - May 2014
Enterprise Mobile January 2008 - August 2010
RiskMetrics Group December 2005 - February 2008
Charles River Laboratories June 2002 - December 2005
Pfizer May 2001 - September 2001
Skills
Mobile Device Management, Mobile Devices, Mobile Applications, Wireless, Telecommunications, Product Management, Cloud Computing, Mobile Technology, Managed Services, Solution Selling, Integration, SaaS, Enterprise Software, Salesforce.com, Blackberry, Data Center, Business Analysis, Direct Sales, Requirements Analysis, Android, Security, Virtualization, VMware, SharePoint, iOS, Solution Architecture, Professional Services, Pre-sales, Project Management, Networking, Windows Server, Software Documentation, Active Directory, Microsoft Exchange, SDLC
Education
Pace University 2000 — 2002
MS, Information Systems
Boston College 1994 — 1998
BS, Biology
Tangoe February 2014 - Present
Hostgator.com March 2013 - September 2013
Korcett Holdings, Inc. February 2012 - February 2013
Blizzard Entertainment February 2010 - February 2012
Unisys April 2009 - February 2010
OfficeMax July 2008 - November 2009
Best Buy May 2006 - March 2008
The Home Depot August 2002 - April 2006
Skills
Servers, Windows Server, Management, Customer Support, Computer Hardware, Windows, Linux, Internet Services, Team Leadership, Computer Repair, Supervising, Internet Troubleshooting, Troubleshooting, System Administration, Hardware, Routers, Switches, Network Design, CCNA, TCP/IP, VoIP, Network Administration, Operating Systems, DNS, Windows 7, VPN
Education
Austin Community College 2002 — 2003
N/A, N/A, Some College
Tangoe May 2014 - Present
Andrew G Legal, LLC December 2010 - Present
Special Counsel November 2012 - January 2013
Gibson Arnold & Associates February 2011 - February 2012
18th Judicial District February 2011 - August 2011
Student Law Office: Criminal Law Clinic August 2009 - December 2009
Mantech: Security Specialist September 2005 - March 2006
United States Air Force October 2000 - September 2005
Skills
Criminal Law, Document Review, Legal Research, Litigation, Courts, Legal Assistance, Trials, Mediation, Research, Contract Negotiation, Computer and Internet..., Privacy Law, Litigation Support, Estate Planning, Corporate Law, Commercial Litigation, Legal Issues, Family Law, Dispute Resolution, Computer Security, Network Engineering, Microsoft Certified..., CISSP Ready (need..., Preparing for CEH..., Defense, Legal Advice, Nonprofits, Alternative Dispute..., Civil Litigation, Westlaw, Wills, Legal Writing
Education
University of Denver - Sturm College of Law 2007 — 2010
JD, LAW
Colorado Technical University 2004 — 2005
B.S., Information Technology Managment
Community College of the Air Force 2000 — 2005
A.S, Information Systems
Tangoe June 2013 - Present
Allolio & Konrad January 2012 - June 2013
Cologne Business School September 2012 - January 2013
GroupM September 2010 - August 2011
Staples June 2009 - August 2010
Tata Consultancy Services May 2007 - June 2008
Tata Consultancy Services June 2005 - May 2007
Skills
Business Analysis, Analytics, Business Strategy, Program Management, IT Management, Project Management, Governance, Strategy, Business Analytics, Data Analysis, Management Consulting, Financial Modeling, Competitive Analysis, Business Intelligence, Pricing Strategy, Strategic Financial..., Vendor Management, Global Contract..., Corporate Finance, Product Management, Management, Start-ups, Analysis, Telecommunications, Business Process..., Cross-functional Team..., Business Transformation, Business Process, Financial Analysis
Education
Boston University - School of Management 2008 — 2010
MS, Information Systems
Boston University Questrom School of Business 2008 — 2010
MBA, Finance
Anna University 2001 — 2005
BE, Electronics & Communication
Tangoe February 2014 - Present
Telco Reseller August 2010 - July 2012
Qwest Communications September 2009 - August 2010
AT&T August 2004 - September 2009
Skills
Managed Services, Solution Selling, Direct Sales, Unified Communications, VoIP, Telecommunications, Account Management, Wireless, Management, Sales, Enterprise Software, Cloud Computing, Customer Satisfaction, Leadership, Avaya, Co-location, Mobile Devices, Salesforce.com, Customer Service, Sales Process, ROI Strategies, Complex Sales
Education
College of DuPage 1984 — 1986
associates in Business, Business
Offerpop February 2013 - Present
Ernst & Young March 2012 - August 2012
Tangoe May 2011 - March 2012
Arch Reinsurance Ltd May 2009 - August 2010
Skills
Accounting, Financial Reporting, Financial Analysis, Account Reconciliation, Accounts Receivable, Financial Modeling, Microsoft Excel, Budgets, Finance, General Ledger, Auditing, Financial Statements, GAAP, Bank Reconciliation
Education
Caldwell College 2011 — 2013
M.S., Accounting
Caldwell College 2008 — 2011
B.S., Accounting
Drew University 2007 — 2008
Tangoe 2009 - Present
Connecticut Motor Club - AAA June 2005 - February 2009
Skills
Accounting, Financial Reporting, Invoicing, Reporting & Analysis, Nonprofits, Financial Services, Business Analysis, Software Documentation, Office Management, Grant Preparation, Access, Microsoft Excel, Microsoft Word, Tax Preparation, Web Applications, Analysis, Customer Service, Bookkeeping, Microsoft Office, OS X, QuickBooks, Troubleshooting, Problem Solving, Data Analysis
Education
Bay Path University 1987 — 1989
Associate's degree
General Motors July 2014 - Present
Tangoe May 2013 - July 2014
Gazzang, Inc. April 2013 - May 2013
CSIdentity March 2012 - March 2013
Bridgepoint Education June 2010 - October 2012
Bridgepoint Education September 2010 - June 2011
Bridgepoint Education March 2010 - September 2010
Skills
VMware, Servers, Red Hat Linux, DNS, Linux System..., MySQL, TCP/IP, Unix, RHEL, Puppet, Agile Methodologies, Apache, Active Directory, Linux, Unix Administration, Linux server..., NFS, F5 BigIP, LVM, Vhost creation and..., Zabbix Administration, KeyNote Administration, Java Application Support, Postfix, Win2003 - 2008 Server..., HPSA, Server Security, AIX Administration, HP-UX
Education
Ashford University 2010 — 2011
Bachelor of Arts, Organizational Management
Louisiana Tech University 1980 — 1984
nChannel Incorporated March 2014 - Present
Tangoe December 2012 - March 2014
SOH - Productions December 2012 - January 2013
WWCD 102.5 FM February 2012 - August 2012
WWCD 101.1 FM August 2011 - February 2012
Skills
Radio, Public Relations, Social Networking, Final Cut Pro, Editing, Broadcast, Video Production, Radio Promotions, Event Planning, Music, Video, Adobe Audition, Microsoft Office, Camera Operating, Voice Over, Script-writing, Facebook, Online Marketing, Microsoft SQL Server, WordPress, Adobe Creative Suite, Avid Pro Tools, Wavelab, RCS Selector, XML, Simian, Salesforce.com, Social Media Marketing, Copywriting, Magento, Twitter, HTML, Notepad++, CSS, Microsoft CRM, My Telco Manager, RMS, Microsoft Dynamics GP, Boom Operator, Shopify, Remote Desktop, SharePoint, Dropbox, Studio Lighting, Entertainment, Sports
Education
Ohio Center for Broadcasting-Columbus 2011 — 2012
Technical Degree, Radio and Television Broadcasting Technology/Technician
Columbus State 2009 — 2011
Associate of Arts (A.A.), General Studies
Tangoe January 2015 - Present
Rockbridge Church 2013 - Present
Tangoe 2013 - January 2015
Josh Caldwell Music 2004 - 2013
Wellspring UMC March 2010 - 2012
City to City Music, LLC 2009 - March 2010
Skills
Music Production, Audio Engineering, Guitar, Recording, Drums, Singing, Vocals, Piano, Music, Bass, Music Licensing, ProPresenter, Sound Mixing, Songwriting, Management, Microsoft Office, Music Management, CD Mastering, Process Improvement, Sales, Program Development, Team Leadership, Training, Microsoft Excel, Web Development, Information Technology, Mobile Technology, Client Services, Provisioning, Vendor Contracts, Ad Hoc Reporting, Accounting, Data Analysis, HTML, XML, PL/SQL, VBA
Education
Stony Point
Austin Community College 2005 — 2007
University of Mary-Hardin Baylor 2004 — 2005
Tangoe June 2015 - Present
IBM March 2012 - May 2015
GE Healthcare January 2011 - March 2012
GE Healthcare May 2007 - December 2010
Verizon Business 2005 - 2007
Control Point Solutions 2000 - 2005
Skills
Solution Selling, PACS, Direct Sales, Healthcare, Account Management, Healthcare Information...
Education
Fairleigh Dickinson University-Florham Campus 1987 — 1991
BS, Marketing
Clemson University 1987 — 1988
Business, Management, Marketing, and Related Support Services
Wall Township High School 1984 — 1987
Tangoe December 2013 - Present
Tangoe July 2013 - November 2013
United Rentals Inc. March 2012 - July 2013
Looking for Secure Position February 2012 - March 2012
Letter Concepts January 2011 - January 2012
In Search of PROFESSIONAL Organization November 2010 - December 2010
Asset Recovery Systems April 2004 - September 2007
Trilegiant Corp. June 2001 - April 2004
Cendant Corp April 1999 - June 2001
Skills
Troubleshooting, Access, SQL Server, Documentation, Databases, Process Improvement, Problem Solving, Windows, Administration, Customer Relations, Analysis, Team Building, SQL, Process Automation, Scheduling, Microsoft Office, Planning, Customer Service, Budgeting, Excel, Strategic Planning, Business Analysis, PowerPoint, Contract Negotiation, Program Management, Outlook, Account Management, Word, Operations Management, Vendor Management, New Business Development, Customer Satisfaction, Change Management, Business Strategy, Project Planning, Call Center, Vendor Relations, Inventory Management, Microsoft SQL Server, Software Documentation, Management, Project Management, Requirements Analysis, System Administration, Call Centers, Microsoft Excel, Microsoft Word, Software Development, Visual Basic, Training
Education
American InterContinental University 2008 — 2010
Bachelor's Information Technology, Computer Systems
Naugatuck Valley Community Technical College 1997 — 2000
AS, Information Technologies
Google May 2015 - Present
Sila Solutions Group November 2013 - May 2015
Tangoe August 2012 - November 2013
Sila Solutions Group December 2011 - August 2012
CyberAlert Inc. September 2008 - November 2011
T-Logic Ltd. April 2006 - August 2008
Glaxosmithkline 2004 - 2005
Skills
Java Enterprise Edition, Java, Software Development, Core Java, Agile Methodologies, JavaSE, XML, Maven, MySQL, JavaScript, SOA, Software Engineering, Hibernate, NoSQL, Cassandra
Education
University of Bridgeport 2010 — 2011
M.S. technology management, Global program and project management
Budapest University of Technology and Economics 1999 — 2006
M.S., computer science
University of Bremen 2002 — 2003
informatics (guest student)
Tangoe October 2014 - September 2015
Tangoe January 2008 - October 2014
ProfitLine September 2007 - December 2007
ProfitLine April 2007 - August 2007
Telwares January 2006 - March 2007
Telwares April 2004 - December 2006
Telstar Resource Group April 2003 - March 2004
Teldata Control, Inc. August 2000 - March 2003
Bank of America June 1998 - August 2000
Sesame Workshop August 1990 - June 1998
Skills
Solution Selling, Telecommunications, SaaS, Telecom Expense..., Wireless, Professional Services, Call Accounting, Vendor Management, Unified Communications, Salesforce.com, Call Center, Mobile Devices, VoIP, Management, Program Management, Pre-sales, Analysis, Go-to-market Strategy, Team Leadership, Business Analysis, Contract Negotiation, Security, Business Process, Strategy, Cloud Computing, Networking, Integration, Outsourcing, Data Center, Product Management, CRM, Mobile Technology, Consulting, Strategic Partnerships, Service Delivery, Mobile Device Management, MPLS, Cross-functional Team..., Telephony, Telecommunications..., RFP, Mobile Communications, Call Centers, Managed Services, Enterprise Software, Account Management, Direct Sales, Process Improvement, Business Development
Education
Dowling College 1994 — 1995
MBA - TQM, Total Quality Management
Dowling College 1992 — 1994
MBA, Business Processes
City University of New York-Hunter College 1980 — 1990
BA/Spec. Honors, Psychology
Tangoe July 2012 - December 2014
Utility Refund Solutions, Inc. June 2001 - July 2012
PhoneReview 2000 - 2001
CRC 2000 - 2000
Keyspan Energy 1999 - 1999
Skills
Troubleshooting, Management, Telecommunications, Customer Service, Salesforce.com, Ethernet, Wireless, Account Management, Unified Communications, Auditing, VoIP, Invoicing, IP, SIP, Strategic Partnerships, Telephony, Sales Management, Managed Services, MPLS, Cloud Computing, Networking, Call Centers, Broadband, Data Center, Vendor Management, Mobile Devices, SaaS, WAN, Business Development, Call Center, Business Strategy, Direct Sales, Strategic Planning, Sales
Education
City University of New York-Brooklyn College 1994 — 1997
BS, Business, Management, & Finance
Omni One August 2013 - September 2014
Tangoe July 2012 - August 2013
PharmaForce Inc. March 2011 - July 2012
GK Packaging October 2009 - March 2011
Skills
Software Documentation, Microsoft Office, Microsoft Excel, Quality Assurance, Training, Customer Service, Talent Acquisition, Technical Recruiting, Leadership, Interviews, Onboarding, Employee Relations, Human Resources, Temporary Placement, Recruiting, Applicant Tracking..., Manufacturing
Education
Columbus State 2013 — 2015
Currently Attending, Business Management
Bowling Green State University 2007 — 2007
Chemistry
The Ohio State University 2005 — 2005
Nursing
Jonathan Alder High School
Webster Bank September 2015 - Present
First Data Corporation August 2014 - September 2015
Indeed.com August 2013 - July 2014
Tangoe December 2012 - March 2013
3PL World Wide March 2009 - November 2012
Protocol Marketing July 2006 - March 2009
John Casablancas Modeling and Career Centers June 2002 - June 2006
Skills
Typing, Microsoft Office, E-commerce, Customer Service Manager, Customer Service, Microsoft Operating..., Apple Software, Apple Macintosh, Outsourcing, Client Aquisition, Account Management, Customer Centric..., Call Center Architecture, Phone Etiquette, Phone Skills, Professional..., Business Ethics, MIS, CRM, Global Business..., New Business Development, Sales, Direct Response, Customer Experience, Mac, Telephone Skills, Inventory Management, Customer Satisfaction, Call Center Development, Process Improvement, Sales Management, Hiring, Call Centers, Operations Management, Leadership, Team Building, Human Resources, Telecommunications, Customer Retention, Entrepreneurship, Budgets, SaaS, Analysis, Networking, Time Management, Inbound Marketing, BPO, Analytics, Telemarketing, Lead Generation
Education
Albertus Magnus College 2014 — 2016
Master's Degree, Business Administration, Management and Operations
Albertus Magnus College 2011 — 2013
Bachelor's Degree, Business Management and Leadership
Tangoe June 2015 - Present
Zero Gravity Marketing June 2013 - June 2015
Sir Speedy New Britain February 2013 - July 2013
VBrick Systems May 2012 - December 2012
VBrick Systems December 2010 - May 2012
Ferraro Foods 2010 - 2011
Spooner House June 2006 - June 2009
Skills
SharePoint, Salesforce.com, Dreamweaver, Photoshop, Pardot, HubSpot, OS X, Marketing Communications, Social Media, Microsoft Excel, Sales Operations, Graphic Design, Marketing, Multi-media Marketing..., Constant Contact, Product Marketing, Social Media Marketing, Online Marketing, Go-to-market Strategy, Channel Partners, Direct Sales, Digital Signage, Strategic Partnerships, Trade Shows, Facebook, Sales, Lead Generation, Hootsuite, WordPress, InDesign, Microsoft Office, Email Marketing, Management, Windows 7, Video, Direct Marketing, Digital Marketing, Web Design, Mobile Devices, Webinars, SEO, Demand Generation, Multi-channel Marketing, Leadership
Education
Central Connecticut State University 2010 — 2014
Bachelor's Degree, Marketing, 3.2
Notre Dame High School 2006 — 2010
High School Degree, General Studies
Apple August 2015 - Present
Trusource Labs February 2015 - August 2015
Tangoe November 2009 - January 2015
Dish Network January 2007 - November 2009
Nationwide Financial December 2005 - January 2007
ProfitLine March 2004 - November 2005
Sears Logistics Services, Inc. April 2003 - January 2005
JPMorgan Chase & Co. June 2002 - November 2003
Excel Distribution West Africa January 2000 - January 2001
Skills
Troubleshooting, IT Solutions, Customer Service, Telecommunications, Management, Visual C++, Forecasting, Project Planning, Vendor Management, Analysis, Bilingual Proficiency, Inventory Management, Technical Support, Call Centers, Business Analysis, System Administration, Software Documentation, Access, Blackberry, Networking, Strategy, Finance, Accounts Receivable, Process Improvement, VPN, Invoicing, Mobile Devices, Customer Experience, Training, VoIP, Databases, Team Leadership, Project Management, Customer Satisfaction, Leadership, IT Management, Operations Management, Salesforce.com, salesforce certified, Information Technology, Change Management, Budgets, Program Management, Business Strategy, Data Analysis, SQL
Education
Keller Graduate School of Management of DeVry University 2012 — 2013
Master of Business Administration (MBA), Security Information Systems, Audit, 3.5 out 4.00 GPA
DeVry University-Ohio 2009 — 2011
Bachelors of Science, Project Management, 3.00
Ashworth University 2005 — 2006
Diploma, Financial Planning
Florida Atlantic University 2001 — 2006
Bachelor of Arts (B.A.), International Finance, 3.00
Harvard Business School
International Studies, Study Abroad
tilt athletes June 2015 - Present
Partners HealthCare May 2015 - Present
Tangoe January 2014 - Present
Best Buy October 2013 - January 2014
Best Buy August 2012 - January 2014
City Sports March 2012 - February 2013
DICK'S Sporting Goods March 2011 - October 2011
Skills
Tablets, Computers, Soccer, Microsoft Office, iOS, Android, Team Building, Business, Marketing, Visual Merchandising, Retail
Education
Framingham State University 2014 — 2015
Marketing/Marketing Management, General
Massachusetts Bay Community College 2011 — 2014
Associate's Degree, Business Administration and Management, General
Becker College 2009 — 2011
None, Sport and Fitness Administration/Management
Meador Staffing of Austin September 2015 - Present
MV Transportation August 2015 - Present
SP Plus Corporation (SP+) March 2015 - August 2015
Comcast January 2015 - February 2015
Tangoe April 2014 - October 2014
Starbucks November 2010 - April 2014
Volt Technical Resources August 2012 - March 2013
Affiliated Computer Services April 2009 - November 2009
JRK Residental November 2008 - January 2009
The Methodist Hospital April 2007 - February 2008
Skills
Espresso, Barista Training, Coffee, Cashiering, New Store Development, Store Operations, Loss Prevention, Inventory Management, Store Management, Cash Handling Experience, Visual Merchandising, Customer Service, Retail Sales, Merchandising, Retail, Cash Register, Data Entry, Time Management, Multi-unit, Microsoft Office, Customer Retention, Food, Telephone Skills, Phone Etiquette, Customer Satisfaction
Education
Strayer University-Texas 2013 — 2016
Bachelor of Science, Information Technology
Houston Community College 2011 — 2012
Everest Institute-Bissonnet 2009 — 2009
Medical Administrative Assistant
Avalon School of Massage 2007 — 2007
Massage Therapy/Therapeutic Massage
Vaco Technology August 2015 - Present
Cardinal Health August 2015 - Present
Black Box Network Services August 2014 - August 2015
PCM April 2014 - July 2014
PCM October 2012 - April 2014
Tangoe August 2010 - September 2012
The Scotts Miracle-Gro Company April 2010 - August 2010
Skills
Troubleshooting, Customer Service, Networking, Call Centers, Microsoft Office, Leadership, Telecommunications, Project Management, Team Leadership, Access, Microsoft Excel, Windows XP, Customer Satisfaction, Customer Experience, Information Technology, Software Documentation, Process Improvement, Vendor Management, Salesforce.com, Technical Support, Lotus Notes, Outlook, Telephone Skills, Technical Documentation, Project Coordination, PowerPoint, Intercultural Awareness, Video Editing, Image Editing, Photoshop, Invoicing, Training, Visio, CRM, Time Management, Customer Retention, Management, System Administration, Sales, Help Desk Support, Analysis, SharePoint, Computer Hardware, Customer Support, Typing, Communication, Intercultural..., Premiere Elements, Interpersonal..., Interpersonal...
Education
Columbus State Community College 2013 — 2015
Certificate of project management
Bluffton University 2005 — 2009
Bachelor of Arts (B.A.), Broadcast Journalism and Communications
Tangoe May 2015 - Present
QTR Systems May 2014 - April 2015
Caesars Entertainment Corporation March 2014 - April 2015
Jabil January 2010 - March 2014
Sage June 2007 - December 2009
Skills
Mobility Strategy, Organizational..., Mobile Product..., Enterprise Mobility, SAP HANA, Big Data Analytics, Process Improvement, Lean Six Sigma, Agile & Waterfall..., Program Management, Enterprise IT..., Philosophy of Language, Philosophy of Religion, Integration
Education
University of South Florida 2007 — 2016
Master of Arts (M.A.), Philosophy
Trinity College of Florida 2003 — 2006
Bachelor of Arts (B.A.), Bible/Biblical Studies
Tangoe June 2015 - Present
Tangoe February 2011 - June 2015
Tangoe February 2009 - February 2011
American General August 2005 - November 2008
Skills
Customer Satisfaction, Telecom Expense..., communications..., Managed Services, Client Services, Financial Services, Vendor Management, Call Centers, Loans, Wireless, Account Management, Customer Experience, Telecommunications, Customer Service, Mobile Devices, Salesforce.com, SaaS
Education
Albertus Magnus College 2008 — 2010
MBA
Hewlett-Packard July 2012 - Present
Tangoe July 2010 - July 2012
Alcatel-Lucent November 2007 - December 2009
Avea August 2004 - October 2007
Holiday Inn June 2007 - September 2007
Skills
Process Improvement, Customer Service, IT Service Management, Cross-functional Team..., Telecommunications, Internal Communications, GSM, Management, Project Management, Analysis, Consulting, IP, ERP, SAP, CRM, Invoicing, Cisco Technologies, Teamwork
Education
2006 — 2008
MBA, Major MBA Minor MIS
ANADOLU UNIVERSITY 2001 — 2005
Bachelor's degree, Management
TRAKYA UNIVERSITY 1998 — 2001
Bachelor's degree, Accounting
Tangoe October 2012 - Present
Tangoe Inc April 2006 - October 2012
Skills
Telecom Expense..., CRM, Managed Services, Telecommunications, Enterprise Mobility, Vendor Management, Service Delivery, Call Center, Wireless, Mobile Devices, Strategic Planning, Mobile Technology, Troubleshooting, Unified Communications, SaaS, Management, Call Centers, Account Management
Education
Cleveland State University 1999 — 2001
Social Sciences
O,R&L Commercial September 2015 - Present
Colonial Properties February 2015 - August 2015
Tangoe April 2013 - August 2013
NewCom International January 2012 - November 2012
iDirect Technologies March 2004 - January 2011
Mi8 2000 - 2000
Runtime Technologies 1999 - 2000
Cortel Business Solutions September 1995 - April 1999
Skills
Telecommunications, Lead Generation, Sales, Strategic Partnerships, Business Development, International Business, Satellite Communications, IP, Start-ups, New Business Development, CRM, Selling, Entrepreneurship, Customer Relations, Commercial Real Estate
Education
Thunderbird School of Global Management 2001 — 2003
MBA - IM, International Marketing
Skidmore College 1990 — 1994
Bachelor of Arts (BA), Economis & Spanish
Choate Rosemary Hall 1987 — 1990
Persado November 2014 - Present
MasterCard August 2013 - November 2014
Colgate University August 2009 - May 2013
MasterCard June 2012 - August 2012
Odyssey Logistics and Technology May 2011 - August 2011
Tangoe May 2010 - August 2010
Skills
Microsoft Office, PowerPoint, Microsoft Excel
Education
Colgate University 2009 — 2013
BS, Political Science
Newtown High School 2005 — 2009
Tangoe December 2014 - Present
Tangoe October 2011 - Present
Tangoe April 2010 - October 2011
Tangoe 2010 - April 2011
Avotus Corporation 2008 - June 2010
Lionbridge February 2008 - July 2008
NTT DATA (formerly Keane, Inc.) July 2006 - February 2008
Communications Supply Corp. 2004 - 2006
Skills
Contract Negotiation, Vendor Management, Outsourcing, Managed Services, Business Development, Account Management, SaaS, CRM, Solution Selling, Telecommunications, Product Management, Enterprise Software, Strategic Partnerships, New Business Development, Start-ups, Business Strategy, Business Intelligence, Leadership, Program Management, Management, Go-to-market Strategy, IT Strategy, Strategy, Cross-functional Team..., Sales, Consulting, Professional Services
Education
Boston College 2001 — 2006
BS, Biology, Philosophy
SJP
Europerfumes April 2014 - Present
Tangoe November 2010 - October 2013
AT&T March 2010 - September 2010
Virgin Mobile USA January 2007 - December 2008
IDT Corporation October 2003 - January 2007
The Segal Group September 2000 - October 2003
The Systems Group, LLC April 1999 - September 2000
Skills
Cross-functional Team..., Accounts Payable, Invoicing, Account Reconciliation, Analysis, Telecommunications, Management, Process Improvement, Accounts Receivable, Training, Payroll, Time Management, Finance, Accounting, Project Management, Strategic Planning
Education
Central Texas College 1989 — 1993
Bachelor's degree, Business Management
Camp Zama American High School 1987 — 1989
Diploma, College Prep
Exterran April 2015 - Present
EXL December 2014 - 2015
Aviall, A Boeing Company 2014 - November 2014
Tangoe August 2010 - March 2013
Verizon Business July 2008 - March 2010
City of Frisco February 2007 - March 2008
Skills
Billing, Microsoft Office, Access, Word, Accounting, Telecommunications, Requirements Analysis, Customer Relations, Problem Solving, Analysis, Windows, Excel, Customer Service, Financial Reporting, Outlook, PowerPoint, Lotus Notes, HTML, SQL, Auditing, Tax, SAP, Databases, Business Analysis, Product Management, Microsoft Excel, Invoicing, Accounts Payable, Spreadsheets, Microsoft Word, Data Entry, Quality Assurance, Business Intelligence, General Ledger, Software Documentation, Account Reconciliation
Education
Collin County Community College 2009 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Tangoe February 2015 - Present
Tangoe October 2013 - January 2015
BiblioLabs January 2013 - October 2013
New York Life Insurance Company September 2012 - April 2013
Delta Gamma December 2011 - December 2012
The City of Charleston Office of Cultural Affairs January 2011 - May 2011
Skills
PowerPoint, Microsoft Office, Sales, Customer Service, Microsoft Excel, Microsoft Word, Facebook, Real Estate, Leadership, Research, Outlook, Social Networking, Public Speaking, Public Relations, Time Management, Social Media, SQL, Java, Teamwork, Financial Analysis, Recruiting, Team Building, Social Media Marketing, Microsoft Project, Access, HTML, Project Planning, Project Coordination, Project Management, Account Management
Education
College of Charleston 2009 — 2013
Bachelor of Science, Business Administration and Finance, cum laude
London School of Economics 2012 — 2012
Bachelor's Degree, Finance, General
Tangoe March 2011 - Present
Telwares October 2009 - March 2011
Dish Network November 2008 - June 2009
Dish Network June 2004 - June 2009
Dish Network February 2005 - July 2008
Skills
Telecommunications, Vendor Management, Call Center, Program Management, Project Management, Cross-functional Team..., Process Improvement, Wireless, Business Analysis, Operations Management, Account Management, Project Planning
Education
Capella University 2012 — 2014
Masters of Business Administration, Project Management
Colorado State University 2000 — 2004
Bachelor of Science, Organizational Management
Tangoe August 2012 - Present
Symphony Teleca September 2006 - August 2012
Avotus Corporation April 2003 - September 2006
Telesoft Corporation April 1998 - March 2003
Skills
Telecommunications, Lead Generation, Business Development, Demand Generation, Sales Process, Sales, Start-ups, SaaS, Marketing, Solution Selling, Business Alliances, Sales Operations, Mobile Devices, Strategic Partnerships, Account Management, Contract Negotiation, Cloud Computing, CRM, Professional Services, Product Management, Enterprise Software, Salesforce.com, Managed Services
Education
Colorado State University
Bessemer Trust August 2015 - Present
Tangoe October 2012 - August 2015
TD Wealth Management January 2010 - May 2010
E*TRADE Financial February 2008 - July 2009
Fordham Financial Management August 2007 - February 2008
Blockbuster inc January 2000 - January 2005
Skills
Leadership, Human Resources, Microsoft Excel, Training, Banking, Marketing, Software Documentation, Time Management, Microsoft Word, Accounting, Retail, Financial Services, Process Improvement, Customer Service, Business Analysis, Account Management
Education
Bloomsburg University of Pennsylvania 2003 — 2007
Bachelor of Science, Finance and Marketing
Avid Technology November 2012 - Present
Tangoe November 2009 - November 2012
Symantec 2004 - 2009
Stainless Steel Studios 2003 - 2003
eBusiness Technologies 2000 - 2001
Hasbro Interactive 2000 - 2000
Looking Glass Studios 1999 - 1999
Skills
Windows, Test Automation, Test Execution, Test Planning, Manual Testing, Test Cases, Regression Testing, Test Strategy, Java, SQL, Defect Tracking, Black Box Testing, Software Quality..., Microsoft Office, Bug Tracking, UI testing, HTML, Selenium, Web Testing, Quality Assurance, Agile Methodologies
Education
Boston University 1987 — 1991
BS, Mechanical Engineering
Tangoe November 2013 - Present
GnsLIVE October 2012 - November 2013
Sodexo eXPress Services July 2010 - November 2012
PHT Corporation November 2008 - July 2010
Bromfield Productions 2009 - 2010
PHT Corporation 2007 - 2008
Skills
Schedules, Project Plans, Process Improvement, SOP, Outcomes, MS Project, Operations Management, Process Flow, Customer Satisfaction, Deliverables, Shipping, Business Process..., Documentation, Expenses, Data Collection, Resource Allocation, Compliance, Project Planning, Hiring, Resource Management, SLA, PMO, Software Documentation, CRM, Cross-functional Team..., Program Management, Quality Assurance, Team Leadership, SharePoint, Management, Software Project..., Visio, Leadership, Business Intelligence, Salesforce.com, Training, Telecommunications, Employee Training, Healthcare, Patient Outcomes, Microsoft Project
Education
Universidade Católica de Brasília 2014 — 2018
Bachelors Administration
Cambridge College 2005 — 2006
Medical Interpreting, Medical Interpreting
Tufts University 2005 — 2006
GED, General Studies
Harvard University 2004 — 2005
ESL
Escola Estadual João XXIII 1980 — 1986
High School
Amphenol RF November 2013 - Present
Tangoe October 2012 - October 2013
Kyiv City State Administration May 2012 - July 2012
NBC January 2012 - May 2012
Marist College Office of Advancement September 2009 - May 2012
Kohl's Department Stores June 2011 - August 2011
Advertising Energy Group August 2010 - December 2010
Ukrainian American Youth Association Inc. June 2005 - June 2010
Skills
Press Releases, Fundraising, Copywriting, Editing, Digital Media, Advertising, Nonprofits, Leadership, Proposal Writing, Research, Integrated Marketing, Final Cut Pro, Photoshop, WordPress, Strategic Planning, Facebook, Management
Education
Marist College 2008 — 2012
Bachelor, Business Administration; Marketing, Economics Minor
Australian Catholic University
PeakSpan Capital September 2014 - Present
Investor Growth Capital January 2014 - Present
BillFloat December 2012 - Present
Mattersight Corporation December 2011 - Present
Aternity October 2011 - Present
WhiteHat Security May 2011 - Present
RSi September 2010 - Present
ClairMail May 2010 - Present
Tangoe July 2008 - Present
Investor Growth Capital July 2007 - December 2013
Skills
SaaS, Analytics, Venture Capital, E-commerce, Cloud Computing, Competitive Analysis, Customer Experience, Entrepreneurship, Business Strategy, Product Management, Strategic Planning, Marketing Strategy, Strategic Sales, New Business Development
Education
Boston College - Wallace E. Carroll Graduate School of Management 1996 — 2000
BS, Finance and Strategic Operations and Management
Tangoe July 2015 - Present
Konica Minolta Business Solutions U.S.A., Inc. August 2014 - July 2015
A1A Capital Corporation October 2009 - December 2014
Sprint November 2012 - October 2013
AT&T August 2007 - October 2009
AT&T March 2005 - August 2007
AT&T January 1998 - January 2005
AT&T January 1996 - January 1998
Skills
Microsoft Office, Sales Operations, Wireless Solutions, Contract Negotiation, Marketing Strategy, Team Leadership, Lead Generation, Investment Properties, Life Insurance, Health Insurance, Wireless, Sales, Management, Direct Sales, Mobile Devices, Customer Satisfaction, Analysis, Cross-functional Team..., Business Development, Solution Selling, SaaS, Start-ups, Customer Retention, Managed Services, Integration, Telecommunications, Account Management, Salesforce.com, Strategic Partnerships, New Business Development, Customer Service, Leadership
Education
Boston University 1982 — 1984
Plymouth State College 1979 — 1981
Bachelor
Milford High School 1975 — 1979
HS Diploma
Symantec September 2013 - Present
Tangoe October 2011 - July 2013
Independent Contractor April 2009 - October 2011
W.A. Wilde June 2008 - April 2009
W.A. Wilde November 2007 - June 2008
GetConnected,Inc. January 2006 - August 2007
Boston University, Corporate Education Center January 2000 - February 2005
Zantaz 2005 - 2005
Coreweb, Inc. 2004 - 2005
Skills
SharePoint, Business Analysis, Web Services, ASP.NET, Integration, Microsoft Certified..., JavaScript, Process Improvement, MCSD, Software Development, Agile Methodologies, C#, Web Applications, WCF, Management, SDLC, Microsoft SQL Server, Business Process, Software Project..., XML, Leadership, Project Management, Databases, Strategy, Agile Project Management, SQL, .NET, PMP, Business Intelligence, Scrum
Education
Boston University 2003 — 2004
Certificate, Project Management
1988 — 1992
B.A., Business Economics
Antwerp International School 1988 — 1988
I.B.
American International School of Florence 1986 — 1987
The American School of the Hague 1984 — 1985
Earlham College
Tangoe December 2013 - Present
Veramark Technologies October 2012 - July 2013
Veramark Technologies February 2009 - October 2012
Source Loop February 2009 - October 2010
Control Point Solutions October 2005 - July 2008
Broadmargin 2003 - 2005
GE Commercial Finance 2001 - 2003
PRG-Schultz 1999 - 2001
Skills
Italian, Telecommunications, French, German, Spanish, Business Planning, Process Improvement, Business Analysis, Account Management, Vendor Management, Project Management, Change Management, Analysis, Service Delivery, Customer Service, Management, Call Centers, Leadership, Managed Services, Telecom Expense..., Training, Budgets
Education
Georgia State University 2001 — 2003
MBA, Management
Agnes Scott College 1997 — 1999
BA, Economics/Business and French
Liceo Ginnasio Linguistico di Schio 1993 — 1994
HS, Languages
Prva Susacka Hrvatska Gimnazija, Rijeka 1992 — 1994
HS, Languages
IntegraMed Fertility August 2015 - Present
Self-employed May 2012 - Present
Crystal Theatre 2009 - Present
Kantar Retail March 2015 - June 2015
Tangoe August 2009 - March 2015
The Ad Club January 2009 - May 2009
Boston University AdLab September 2008 - April 2009
TRP Marketing October 2008 - December 2008
Estee Lauder May 2008 - August 2008
M2M March 2008 - April 2008
Skills
Photoshop, Graphic Design, Illustrator, InDesign, Web Design, Premiere, InCopy, Dreamweaver, QuarkXPress, Social Media, iMovie, iWork, PowerPoint, Word, Excel, basic HTML/CSS, Mac, PC, Kentico, Keynote, Event Planning
Education
Boston University 2005 — 2009
BS in Communication, Advertising
Tangoe September 2013 - Present
Tangoe December 2011 - September 2013
Tangoe February 2009 - December 2011
American General Finance September 2007 - November 2008
Nationstar Mortgage February 2006 - August 2007
Guardian Loan Company July 2004 - January 2006
Monetary Funding Group August 2002 - July 2004
Skills
Sales, Customer Service, Insurance, Account Management, Mortgage Lending, Finance, Financial Analysis, Microsoft Excel, Financial Services, Loans
Education
Albertus Magnus College 2008 — 2010
Master of Business Administration, Business
Southern Connecticut State University 1997 — 2001
Bachelor of Science, Sociology w/Minor Concentration in History
Tangoe October 2009 - Present
Enhanced Care Initiatives February 2008 - October 2009
United Illuminating November 2005 - September 2007
Tangoe 2004 - 2005
Education
Bucknell University 1996 — 2000
VVS
GE October 2011 - Present
Tangoe 2001 - October 2011
HCL EMS 2008 - 2011
Control Point Solutions 2001 - 2008
Broadmargin 2001 - 2005
Education
Georgia Institute of Technology 1999 — 2001
Georgia Institute of Technology - Georgia Tech College of Management 1999 — 2001
MSM
Clemson University 1994 — 1998
BS, Math
Teach For America June 2014 - Present
Teach for America April 2012 - May 2014
Teach For America June 2010 - April 2012
Teach for America July 2008 - May 2010
Teach For All January 2010 - March 2010
Teach For America December 2007 - June 2008
Teach For America July 2007 - November 2007
Daybreak Resources (a YWCA affiliated program) January 2007 - May 2007
Tangoe 2005 - 2006
Skills
saleslogix, Excel, Google Webmaster Tools, Student Recruitment, Interviewing, Non-profits, Salesforce.com, Data Analysis, Interviews, Research, Microsoft Excel, Nonprofits, Leadership, Management, Strategy, Process Improvement, User Experience
Education
College of the Holy Cross 2003 — 2007
BA, Psychology
University of York 2005 — 2006
Psychology
Tangoe January 2013 - Present
Tangoe January 2011 - December 2012
Control Point Solutions 1995 - 2011
Skills
Telecom Expense..., Telecommunications, Managed Services, Wireless, Solution Selling, SaaS, Salesforce.com, Vendor Management, Account Management, RFP, Telecommunications..., Outsourcing, Mobile Devices, Direct Sales, Process Improvement, Professional Services, Telecommunications..., Contract Negotiation, Cloud Computing, Business Analysis, Pre-sales
Education
Albright College 1988 — 1992
Bachelor of Arts (B.A.), History
Tangoe August 2008 - Present
Information Strategies Group 2004 - 2008
Skills
Telecommunications, Telecom Expense..., Process Improvement, Blackberry, Vendor Management, Management, Troubleshooting, Managed Services, Team Building, Project Management, Customer Service, Requirements Analysis, Program Management
Education
Centenary College 2007 — 2009
MBA, Business Management
Montclair State University
Verizon June 2012 - Present
Verizon Business May 2006 - June 2012
Tangoe 2003 - 2006
MCI 2001 - 2002
Cable and Wireless 1998 - 2002
MTM Technologies 1998 - 2000
US Navy 1985 - 1991
Skills
Cloud Computing, VoIP, Security, Unified Communications, Network Design, Professional Services, MPLS, Managed Services, Solution Selling, Telecommunications, IP, Data Center, Enterprise IT Strategy, Solution Architecture, WAN, Cisco Technologies, Enterprise Software, Disaster Recovery, SaaS, Network Architecture, Network Security, Pre-sales, ITIL, Storage, Virtualization, Integration, Switches, VMware, Firewalls, Enterprise Architecture, Storage Area Networks, Service Delivery, IT Service Management, LAN-WAN, Servers, VPN, Telephony
Education
Central Connecticut State University
Lady Bird Johnson Wildflower Center May 2015 - Present
Tangoe February 2007 - 2012
TRAQ Wireless (acquired by Tangoe) November 2005 - February 2007
AT&T Wireless January 2002 - August 2005
Starbucks Coffee Company January 1999 - January 2002
Best Buy June 1997 - January 1999
Skills
Account Management, Management, Project Management, Team Leadership
Education
The University of Texas at Austin 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Environmental Science
Austin Community College 2002 — 2008
Environmental Science, Sustainability Studies
Tangoe February 2014 - Present
AdCarib November 2013 - January 2014
BrandReach October 2012 - October 2013
BizzTechnologies May 2007 - October 2012
JPMorgan Chase December 2001 - January 2007
Bond Technologies December 1998 - October 2001
Bond Technologies December 1998 - October 2001
Skills
Software Development, IT Service Management, IT Strategy, IT Operations, Business Analysis, Business Process..., Business Strategy
Education
City University of New York-Baruch College 2002 — 2006
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences
Baruch College, City University of New York (CUNY)
Bachelor's degree, Computer and Information Sciences and Support Services
Tangoe December 2008 - Present
Wipro Technologies October 2007 - February 2008
Pitney Bowes 1983 - 2007
Pitney Bowes January 1992 - January 1999
Education
Albertus Magnus College 2002 — 2004
MS, Management
Eastern Connecticut State University 1981 — 1985
BS, Mathematics
Tangoe Inc July 2014 - Present
Tangoe February 2007 - July 2014
ISG 2005 - February 2007
Control Point Solutions 2000 - 2005
Skills
Telecommunications
Education
Berkeley College 1998 — 2000
William Paterson University of New Jersey 1996 — 1998
Tangoe January 2015 - Present
Tangoe October 2013 - December 2014
Symphony Teleca December 2010 - October 2013
Symphony Services India April 2007 - December 2010
Skills
Java Enterprise Edition, Web Services, Scrum, Spring, Hibernate, Unix, Eclipse, Software Design, JSP, Subversion, Struts, Spring Framework
Education
Andhra University 2000 — 2004
Bachelor of Engineering (B.E.)
Tangoe January 2012 - Present
Emptoris, an IBM Company December 2010 - January 2012
Rivermine May 2007 - December 2010
AnchorPoint, A Division of MTS 2004 - 2007
Cortera, Inc. 2003 - 2004
Demos Solutions 2001 - 2003
1st National Marketing Group 1986 - 2001
Hewlett-Packard 1984 - 1986
Skills
SaaS, Strategic Partnerships, Sales Management, Enterprise Software, New Business Development, Cloud Computing, Solution Selling, Direct Sales, Strategy, Managed Services, Sales Process, Telecommunications, Team Leadership, Team Building, Selling, Professional Services, Salesforce.com
Education
Bentley University
B.S., Finance
Suffolk University - Sawyer Business School
MBA Program
Tangoe June 2011 - Present
Tangoe 2010 - July 2012
Tangoe, Inc 2008 - 2010
Daytona Beach News-Journal 1999 - 2002
Skills
Account Management, Outlook, Customer Relations, Microsoft Office, Editing, Service Delivery, Billing, Excel, Managed Services, Training & Development, Invoicing, Microsoft Excel, Customer Service, Management, Mobile Devices, Employee Training, Team Management, Strategy, Operations Management, Telecommunications, Analysis
Education
Austin Community College 2011 — 2011
Embry-Riddle Aeronautical University 1998 — 1999
Pleasanton High School
Tangoe January 2013 - Present
Tangoe February 2011 - January 2013
Control Point Solutions November 1995 - January 2011
Skills
Expense Management, Proposal Management, SaaS, Telecommunications, Vendor Management, Program Management, Managed Services, Account Management, Outsourcing
Education
Albright College 1988 — 1992
Bachelor of Arts (BA), History
Tangoe June 2011 - Present
International Power March 2010 - April 2011
LCRA October 2009 - March 2010
Commemorative Brands, Inc. May 2007 - September 2009
Dell 2006 - 2007
ReCare 2003 - 2004
ReCare 2003 - 2004
Skills
Windows, Microsoft Office, Microsoft Exchange, Dell Computers, Windows Server, Windows 7, Operating Systems, Active Directory, System Administration, VMware
Education
Austin Community College 2003 — 2005
Associate's degree, Network and System Administration/Administrator
None 2003 — 2005
None, Network Admin
Verizon Enterprise Solutions April 2013 - Present
HISPA (Hispanics Inspiring Students' Performance and Achievement) 2009 - Present
XO Communications 2011 - 2012
Wayside Technology Group, Inc. 2009 - 2010
Tangoe 2006 - 2009
United Asset Coverage, Inc. 2003 - 2006
Williams Companies 1995 - 1999
Skills
Solution Selling, SaaS, CRM, Sales Process, Telecommunications, Selling, Business Development, Account Management, Strategy, Management, Channel Partners, Sales, Sales Operations, Unified Communications, Managed Services, Enterprise Software, Virtualization, Contract Negotiation, Outsourcing, Professional Services, New Business Development, Strategic Partnerships, SIP, Data Center, Strategic Sales, IT Solutions, Highly motivated..., Sales Management, Product Management, Customer Retention, Lead Generation, Direct Sales, VoIP, Executive Management, Managing Key Accounts, Cloud Communications, Relationship Management..., International Business..., Bilingual, Exceptional..., Market Research, Vendor Management, Call Centers, Wireless, B2B, Cross-functional Team..., MPLS, Cold Calling, Co-location
Education
Boston University
Bachelor of Arts (B.A.)
Hun School of Princeton
Ransom-Everglades School
Stuart Country Day School - Princeton
Wheaton College (MA)
Hispanic Language & Literature
Self - Employed August 2015 - Present
Advocate - The Cloud & Connectivity Insiders February 2011 - June 2015
Advocate Networks, LLC February 2011 - March 2012
Tangoe December 2009 - February 2011
Fountain of Beauty Salon & Spa January 2008 - May 2010
Tangoe December 2008 - December 2009
Sprint Nextel November 2005 - January 2008
Nextel July 2003 - November 2005
Nextel April 2002 - July 2003
Convergys August 1999 - August 2001
Skills
Account Management, Project Management, Telecommunications, Call Center, Cross-functional Team..., Customer Satisfaction, Call Centers, Management, CRM, Mobile Devices, Strategy, Wireless, Leadership, Analysis, Vendor Management, Service Delivery, Solution Selling, Managed Services, Product Management, Performance Management, Program Management, Cloud Computing
Education
University of Phoenix 2002 — 2004
BS, Business Management
Central Texas College 1996 — 1999
MDSL February 2014 - Present
MDSL June 2010 - Present
Tangoe September 2008 - May 2010
MDSL January 2005 - January 2008
Control Point Solutions January 2001 - March 2005
Skills
Microsoft Office 2007, Cisco devices, Wireless, Customer Relations, Inventory Management, Billing, Account Management, Customer Service, Telecommunications, Invoicing, Solution Selling, Vendor Management, Managed Services, Business Development, Cisco Technologies, Management, Project Management, Business Analysis, Strategic Partnerships, Selling, Contract Negotiation, Analysis, Leadership, CRM, Networking, Outsourcing, SaaS, Process Improvement, Service Delivery, Mobile Devices, Sales
Education
University of Phoenix 2014 — 2016
Bachelor’s Degree, Bachelor of Science in Business Management
Bergen Community College
Associate’s Degree, Associates of Science Degree Business Administration-Management
Tangoe July 2010 - Present
Rainforest Partnership August 2009 - July 2011
Unisys 2006 - 2009
UPS - Spherion 2002 - 2004
Skills
Databases, SQL, Access, Analysis, Microsoft SQL Server, PL/SQL, Crystal Reports, VBA, Visual Basic, Technical Support, Salesforce.com, Software Documentation, Data Warehousing, Business Objects, Microsoft Excel, Crystal
Education
Oklahoma State University 1999 — 2001
MS, Management Info Systems
Universitas Tarumanagara (Untar) 1992 — 1997
Bachelor, Architecture
Tangoe January 2013 - Present
Flexi Software Inc. May 2004 - April 2012
Motorola 1999 - 2004
Skills
SQL, XML, C#, .NET, Software Development, Oracle, Microsoft SQL Server, Web Services, WCF, Web Applications, Scrum, Visual Studio, Databases, ASP.NET, Agile Methodologies
Education
City University of New York City College 1998 — 2000
Master of Science (MS), Computer Science
Tangoe November 2010 - June 2013
Ricoh Americas Corporation January 2007 - March 2009
Ricoh Corporation October 1987 - January 2007
Hoffmann-La Roche 1982 - 1987
Skills
Vendor Management, Process Improvement, Disaster Recovery, Integration, Managed Services, Telecommunications, Unified Communications, Project Management
Education
Becker College
Tangoe June 2013 - Present
M2 Federal Inc. September 2012 - May 2013
M2 Federal Inc. 2012 - 2013
Roscoe Medical (Current Solutions) November 2011 - August 2012
Viryd Technologies Inc. April 2010 - November 2011
M7 Aerospace February 2010 - August 2010
Heliovolt Corp. 2007 - 2009
Applied Materials November 2006 - September 2007
Hilton Austin December 2003 - June 2006
Periscope Holdings 2003 - 2003
Skills
Supply Chain Management, Lean Manufacturing, Inventory Management, Six Sigma, Process Improvement, SAP, Purchase Management, Oracle, E-procurement, Quickbooks, Purchasing Management, Telecommunications, Basic HTML, Project Planning, ERP, MRPII, Strategic Sourcing, Manufacturing, QuickBooks, Project Management, Procurement, Supply Chain, Continuous Improvement, Materials Management, Contract Negotiation, Cross-functional Team..., Product Development
Education
Harvard University 2015 — 2018
Bachelor's Degree, International Relations and Affairs
Austin Community College 2006 — 2009
Associate's degree, Real Estate Development
St. Edward's University 2003 — 2007
Business Administration and Management, General
University of the Incarnate Word 1996 — 1999
Business Administration and Management, General
Gartner June 2015 - Present
Tangoe November 2013 - June 2015
ICON International, Inc. June 2010 - November 2013
Razor Focus January 2010 - June 2010
Major Indoor Soccer League June 2007 - August 2007
Skills
Budgets, Research, Marketing, Management, Microsoft Excel, Microsoft Office, Data Entry, Analysis, Time Management, Outlook, PowerPoint, Microsoft Word, Financial Analysis, Accounting, Advertising, Social Media, Strategy, Market Research, Notary Public, Editing, Social Networking, Social Media Marketing
Education
Bryant University 2004 — 2008
Bachelors, Managment
Bryant University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bryant University 2004 — 2008
Bachelor of Science, Business Administration; Management & Psychology/Communications
Tangoe September 2011 - Present
VERIZON-STRATEGIC ACCOUNTS May 2000 - August 2006
BELL ATLANTIC November 1996 - May 2000
BELL ATLANTIC December 1988 - November 1996
Skills
Telecommunications, Strategic Partnerships, Selling, Leadership, Management, T1, Troubleshooting
Education
Stevens Institute of Technology 2002 — 2003
Master of Technology (M.Tech.), Telecommunications Management
William Paterson University of New Jersey 1988 — 2000
Bachelor of Arts (B.A.), Business/Corporate Communications
William Paterson University of New Jersey 1988 — 2000
Bachelor of Arts, Communications
WILLIAM PATERSON UNIVERSITY
Bachelor of Arts, Communications
Bloomfield College
CCNA
Cliffside Park
Tangoe March 2013 - Present
Pequot Library July 2005 - Present
Corporate Brokers March 2012 - November 2012
Barnes and Noble Booksellers November 2009 - March 2012
Consortra Translations March 2011 - May 2011
Holy Cross Dining Services August 2006 - May 2009
Office of Congressman Christopher Shays June 2008 - August 2008
Skills
Training, Customer Service, Sales, Proofreading, Books, Public Speaking, Social Media
Education
College of the Holy Cross 2005 — 2009
Bachelor of Arts, History; Pre-Business
Fairfield College Preparatory School 2001 — 2005
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Tangoe November 2012 - Present
Education
Chattahoochee Technical College
Associate's degree, Accounting
IPsoft April 2014 - Present
Tangoe November 2011 - April 2014
PeopleAdmin November 2008 - October 2011
Apple Inc. 2005 - 2007
Skills
Project Management, Salesforce.com, SaaS, CRM, Vendor Management, Enterprise Software, Program Management, Product Management, Agile Methodologies, Cross-functional Team..., Account Management, Business Analysis, Team Leadership, Telecommunications, Marketing, Strategic Planning, Cloud Computing, SharePoint, Process Improvement, Integration, SQL, Business Intelligence, Wireless Expense...
Education
Texas A&M University 2000 — 2002
Masters, Communication Studies
Abilene Christian University 1996 — 2000
Bachelor of Arts (B.A.), Communication and Media Studies
Elgin High 1992 — 1996
IAB Solutions LLC May 2012 - Present
Mercer Human Resource Consulting November 2008 - July 2010
Tangoe February 2007 - March 2008
Skills
Vendor Management, Software Documentation, Process Improvement, Access, Microsoft Excel, Telecommunications, Billing Systems, Outlook, Invoicing, Analysis, Microsoft Office, Business Analysis, Project Management
Education
Albertus Magnus College
Accounting, Accounting and Business/Management
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
Mediacom June 2012 - Present
Tangoe August 2001 - July 2010
Teldata Control, Inc January 2001 - August 2001
Nextel Communications, Inc January 2000 - January 2001
AT&T Wireless Services January 1998 - December 1999
Skills
Software Documentation, Wireless, Telecommunications, Networking, Technical Support, Troubleshooting
Education
PrimeTech Inc. 2012 — 2012
A+ Certified, Computer Installation and Repair Technology/Technician
Bergen Community College
A.S., Communication Arts
Ramapo College of New Jersey
B.A., Communication Arts
Tangoe 2012 - Present
Tangoe 2009 - 2011
Tangoe 2005 - 2009
Tangoe 2003 - 2005
Tellabs 2001 - 2002
Global One 1995 - 2000
Larsen & Toubro Limited 1991 - 1994
Skills
Global Client Management, Global Mobility, Enterprise Mobility, MDM, MMS, SaaS, Cloud Services, EMM, TEM, Telecommunications, Managed Services, Product Management, Solution Selling, WAN, Telecommunications..., MPLS Networking, Vendor Management, Telecommunications..., Global Project..., Cost Savings, Telecommunication..., Wireless, Mobile Device Management, TCP/IP, Mobile Devices, Enterprise Software, Program Management
Education
Loyola Institute Of Business Administration
Master of Business Administration (MBA), Finance, Honours
Madurai Kamaraj University
Bachelor of Engineering (B.E.), Electronics & Communication, First Class
Maxum Specialty Insurance Group April 2014 - Present
Tangoe April 2013 - April 2014
Maxum Specialty Insurance Group September 2009 - March 2013
Maxum Specialty Insurance Group January 2007 - September 2009
Pacific Kitchen January 2006 - January 2007
Skills
Insurance, Claim, Property & Casualty..., Commercial Insurance, Legal Liability, Umbrella Insurance, Microsoft Excel, Outlook, PowerPoint, Data Analysis, Microsoft Office, Microsoft Word, Strategic Planning, Statistics, Auditing
Education
Art Institute of Atlanta 2002 — 2004
Associates, Culinary Arts
ComResourceIT March 2014 - Present
Tangoe November 2010 - Present
Qwest February 1999 - December 2009
Skills
Merchandising, Visual Merchandising, Store Management, Loss Prevention, Retail, Inventory Management, Customer Service, Store Operations, Inventory Control, Big Box, Shrinkage, Retail Sales, Driving Results, Profit, Sales, Fashion, Apparel, Planograms, CPFR, New Store Openings, Telephony, Sales Operations, Management, Process Improvement
Education
Capital University 1988 — 1991
AT&T January 2013 - Present
ISI Telemanagement Solutions January 2010 - June 2012
Tangoe September 2005 - June 2009
Avotus Corporation 1994 - 2004
Switchview Inc 1996 - 2000
Skills
Telecommunications, Contract Negotiation, Consultative Selling, Solution Selling, Sales Management, SaaS, Direct Sales, Account Management, Channel Management, Enterprise Software, Selling, New Business Development, Sales, Management
Education
Nova Southeastern University 1995 — 1998
MBA, School of Business
Brock University 1979 — 1982
BA, Business & Economics
Tangoe February 2012 - Present
Future Electronics July 2008 - December 2011
Centre for Natural Resource Studies(CNRS) 2000 - 2005
Skills
VB.NET, C#, ASP.NET, WCF, SQL Server, Visual Studio, T-SQL, Visual Basic, AJAX, C++, ASP, XML, JavaScript, SQL, C, Programming, Java, HTML, Web Services, Debugging, Windows, Database Design, SOAP, Databases, Application Development, CSS, Web Applications, Access, Software Development, Systems Analysis, Relational Databases, Agile, Scripting, Web Development, Microsoft SQL Server, LINQ, IIS, jQuery, UML, Software Design, Entity Framework, Software Engineering, .NET, ASP.NET MVC, Scrum, Eclipse, MVC, OOP, Agile Methodologies
Education
Concordia University 2010 — 2011
Master of Science (M.S.), Computer Science
Khulna University 1993 — 1998
Bachelor of Science (B.Sc.), Computer Science
Budderfly LLC Managing DirectorIndependent Resources Inc2007 - 2010
Tangoe 2001 - 2006
Education
Babson College 1981 — 1983
MBA, Finance
Denison University 1975 — 1979
BA, Economics
Tangoe September 2014 - Present
Texas Commission on Environmental Quality August 2009 - November 2012
Brazos River Authority May 2008 - August 2009
Zoo November 2006 - May 2008
Wildlife Museum March 2006 - September 2006
Wildlife Conulting September 2003 - August 2006
Herpetological Consulting February 2005 - November 2005
CSU Research Lab April 2002 - March 2005
Education
California State University-East Bay 2002 — 2004
M.S.
California State University-East Bay 1999 — 2002
B.S.
Hennessy's Renovations, LLC January 2013 - Present
Tangoe June 2008 - December 2012
Insight July 2007 - June 2008
Hennessy's Renovations, LLC June 2001 - July 2007
Skills
Telecom Expense..., Accounts Payable, Accruals, Inventory Management, Telecommunications, Auditing, Invoicing, Budgets, Data Entry, Bank Reconciliation, Account Reconciliation, Financial Analysis, Accounts Receivable
Education
Arizona State University 2011 — 2014
Bachelor of Arts (B.A.), Anthropology
Mesa Community College 2004 — 2011
Associates, Business Management
NTI Telecom July 2012 - Present
Tangoe 2012 - July 2012
McBride Engineering Solutions October 2007 - September 2008
Greeley and Hansen, LLC March 2001 - June 2003
Accenture February 1998 - March 2001
PPG Industries June 1997 - February 1998
Skills
Project Management, Analysis, Data Warehousing, Process Improvement, Visual Basic, Environmental Awareness, Software Documentation, Project Planning, Microsoft Office, Leadership, Databases, Testing, SQL, Business Analysis
Education
Arizona State University 2012 — 2013
Master of Science in Information Management
University of Alabama
BS, Chemical Engineering
Tangoe January 2013 - Present
Education
Iowa State University 1993 — 1994
Master of Science (MS), Computer Science
BITS Pilani 1988 — 1992
Bachelor of Engineering (BE), Computer Science
Tangoe January 2013 - Present
Embassy Suites May 2011 - March 2013
PNC 2012 - 2013
PNC 2012 - 2013
PNC 2012 - 2013
Worldtravel/Netjets April 1999 - December 2009
Skills
Hotels, Hospitality, Hospitality Industry, Customer Satisfaction, Front Office, Revenue Analysis, Hospitality Management, Customer Service, Hotel Management, Resorts, Tourism, Hotel Booking, Sales, Event Planning, Event Management, Food & Beverage
Education
Columbus State 1991 — 1995
Associate of Arts and Sciences (AAS), Hospitality Management/CCDC
Columbus State Community College 1991 — 1995
Hospitality Management, Hospitality Administration/Management
Spredfast April 2013 - May 2015
Tabbedout 2012 - 2013
Riot Games August 2011 - January 2012
Harte-Hanks, Inc. February 2011 - July 2011
Tangoe February 2010 - August 2010
Time Warner Cable July 2009 - February 2010
Blizzard Entertainment April 2008 - June 2009
ABRO Computers June 2005 - March 2008
UPS September 2001 - March 2004
Skills
Customer Support, Team Building, Technical Support, Marketing, Project Management, Troubleshooting, Problem Solving, Technical Staff..., Metric Management, POS, Time Management, Customer Experience, Salesforce.com..., Strategic Partnerships, Product Marketing, Training, Linux, Microsoft Exchange, Sales, Salesforce.com, Software Documentation, Online Marketing, Cross-functional Team..., Testing, Competitive Analysis, Email Marketing, Team Leadership, Account Management, Customer Satisfaction, Access, Management, E-commerce, Operating Systems, Windows, Quality Assurance, Call Centers, Software Installation, Customer Service, Social Media Marketing, Sales Management, Product Development, OS X, Computer Hardware, Product Management, Strategic Planning, Analytics, SQL, Social Media Measurement, Social Media, Google Analytics
Education
Allan Hancock College 1999 — 2001