Vonage Business
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Vonage Business Employees
Vonage Business September 2015 - Present
iCore Networks December 2014 - September 2015
iCore Networks December 2012 - December 2014
iCore Networks March 2012 - December 2012
DST, Inc. October 2010 - March 2012
Self - Employed January 2009 - July 2009
Concursive Corporation 2007 - 2009
Skills
Integration, CRM, Process Improvement, Program Management, Business Analysis, Vendor Management, SDLC, Troubleshooting, Testing, Telecommunications, Sales, Project Management, Project Planning, Visio, Software Documentation, Management, Consulting, Customer Service, Leadership, VoIP, Salesforce.com, Cloud Computing, SaaS, Managed Services, Microsoft Office, Product Management, Data Center
Education
Michigan State University
Vonage Business August 2015 - Present
Squb Labs September 2011 - Present
ANPI September 2014 - August 2015
Franklin American Mortgage Company September 2014 - October 2014
Target November 2012 - September 2014
Central Tees January 2014 - May 2014
West Branch Country Club May 2013 - August 2013
Holland Heating & Cooling May 2010 - August 2012
Spring Meadows Country Club March 2006 - August 2010
Skills
Entrepreneurship, Sales, Management, Leadership, Team Management, VoIP, New Business Development, Team Building, Business Development, Team Leadership, Cloud Applications, Business Strategy, Business Planning, Project Management, Event Management, Operations Management, CAD, Program Management, Volunteer Management, Volunteering, Golf Course Management, Golf Instruction, Microsoft Office, Social Media Marketing, Strategy, Customer Service, Time Management, Retail, Social Networking, Marketing, Inventory Management, Merchandising, SAP, Event Planning, Teamwork, Recruiting, Leadership Development, Social Media, Customer Satisfaction, Start-ups, Advertising, Facebook, Coaching, Public Speaking, Store Management, PowerPoint, Microsoft Excel, Microsoft Word
Education
Central Michigan University 2010 — 2014
Bachelor's Degree, Business Administration and Management, General
Mid Michigan Community College 2009 — 2010
Associate's Degree, Business Administration and Management, General
Skills Center Technical School 2004 — 2008
Engineering & Computer Aided Graphics Design, 3.9
Lake Fenton High School 2004 — 2008
Business Administration and Management, General, 3.2
Vonage Business September 2015 - Present
iCore Networks December 2014 - September 2015
Bartend Chicago June 2014 - September 2014
Barbara Boz Boutique December 2013 - May 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English, Social Media Marketing, Fundraising, Volunteer Management, Nonprofits, Market Research, Social Networking, Blogging, Creative Writing, Facebook, Marketing, Event Planning, Marketing Communications, Advertising, Public Relations, Event Management, Sales, Project Management
Education
DePaul University 2010 — 2014
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Columbia College Chicago 2009 — 2010
Vonage Business June 2015 - Present
Chili's January 2013 - July 2015
Texas Roadhouse February 2012 - January 2013
Smoothie King March 2011 - January 2013
Skills
Time Management, Flexible Schedule, Superior Work Ethic, Networking, Building Strong..., Communication, Team Leadership, Employee Relations, Marketing, Sales, Inventory Control, Job Scheduling, Appointment Scheduling, Timely Decision Making, Risk Assessment, Cause and Effect..., Customer Service, Labor Control, Product Marketing, Sales Operations, Cost Of Capital, Friendly Personality, Mediation, Winning Others Over, Product Knowledge, Microsoft Office, PowerPoint, Public Speaking
Education
Kennesaw State University - Michael J. Coles College of Business 2011 — 2015
Bachelor of Business Administration (B.B.A.) - Senior, Business Administration and Management, General
University of Georgia 2010 — 2011
N/A, Pre-Medicine/Pre-Medical Studies
Vonage Business May 2015 - Present
Ping Development December 2013 - May 2015
Gingerbread Shed Corporation January 2014 - May 2014
Scientific Technologies Corporation May 2013 - January 2014
Live AZ DJ July 2011 - January 2014
4Most LLC January 2013 - May 2013
Skills
PHP, CSS, Web Development, JavaScript, C#, REST, HTML 5, jQuery, AJAX, PHPUnit, MySQL, Web Applications, Apache, Vim, Web Design, SEO, Git, Subversion, Bootstrap, Drupal, PPC, Front-end Design, Responsive Design, Unix, Microsoft SQL Server, Visual Studio, Unix Shell Scripting, Linux, IT, Microsoft Server, Regular Expressions, HTML5
Education
Arizona State University
Bachelor of Science (B.S.), Computer Information Systems, 3.91
Vonage Business April 2015 - Present
Skills
Customer Service, Subnetting, Router Configuration, Cisco Routers, Access Database, Microsoft Excel, Active Directory, Visual Basic, Cabling, Network Security, Network Design, TCP/IP, Microsoft Word, Microsoft Office, Ibm Compatible Pc, Computer Hardware, Sales, Electronics, Consumer Electronics, Typing, Android, Employee Training
Education
DeVry University-Georgia 2005 — 2007
BS, Computer/Information Technology Administration and Management
Orangeburg Calhoun Technical College 2003 — 2005
Associate's degree, Network and System Administration/Administrator
Vonage Business February 2015 - Present
Corporate Technologies Group November 2010 - January 2015
J. Walter Reynolds Photography January 2009 - December 2014
XO Communications April 2009 - June 2010
AT&T April 2008 - February 2009
Various Organizations including OfficeMax, Inc. and Toshiba 1997 - 2008
Skills
Hosted VoIP, High Speed Internet, Long Distance, Telecommunications..., Audio Conferencing, Collocation, IP Transit, Bandwidth, IP VPN, Voice Services, Data Services, Enterprise..., Complex Solutions, Integrated Solutions, Managed Hosting, Managed Security..., New Business Development, Customer Relations, Unified Communications, Telecommunications, SIP Trunking, VoIP, Solution Selling, MPLS, Telephony, Cloud Computing, Data Center, Professional Services, Private Clouds, ITaaS, Cloud Storage, IP, Direct Sales, WAN, SIP, Co-location, Managed Services, Leadership, Broadband Access, Management, Strategy, Strategic Thinking, Networking, Network Performance, Service Quality, Service Measurement, Service Availability, Continuity Management, DR/BC, Recovery Strategies
Education
Cuyahoga Community College 1997 — 1998
Business Administration and Management, General
North Royalton High School 1993 — 1997
Vonage Business August 2015 - Present
Vonage Business Solutions May 2014 - August 2015
Vonage Business August 2013 - May 2014
Brick House Specialty Resources July 2013 - August 2013
Randstad Sourceright US April 2013 - July 2013
University of Alabama February 2012 - December 2012
University of Alabama September 2011 - February 2012
Hancock Fabrics September 2009 - September 2011
Skills
OS X, Social Networking, Microsoft Office, Social Media, Windows, Leadership, Networking, Mac, Microsoft Excel, Management, Interviews, Microsoft Word, System Administration, Facebook, Time Management, Data Entry, Adobe Creative Suite, Computer Hardware, Photoshop, PowerPoint, Customer Service, Windows 7, Training, Data Analysis, Boolean Logic, Marketing, SharePoint, Outlook, Teamwork, Team Leadership, Troubleshooting, Mac OS X, Access, Desktop Application..., Customer Relations, Symantec Ghost Suite, DeployStudio, Apple Remote Desktop, Deep Freeze, Research, Blogging, Creative Writing, Editing, VoIP, LogMeIn, Apple Configurator
Education
University of Alabama 2008 — 2012
Foreign Language and Literature, Latin, 3.5
Tulsa Technology Center 2007 — 2008
Vocational Certificate, Apparel Design
Jenks High School
Vonage Business September 2015 - Present
iCore Networks November 2013 - September 2015
iCore Networks May 2013 - November 2013
iCore Networks February 2011 - April 2013
iCore Networks July 2010 - February 2011
iCore Networks November 2009 - July 2010
Aristotle July 2008 - November 2009
Skills
Cisco Technologies, SQL, Microsoft Office, Marketing, Telecommunications, VoIP, Salesforce.com, Troubleshooting, Customer Service, Customer Retention, Account Management, Windows, Broadworks, Broadsoft M6, Microsoft Dynamics, Polycom, Polycom Video..., Technical Support, Supply Chain Management, CRM, Call Centers, MPLS, Management, Unified Communications, Managed Services, SaaS, Vendor Management, SIP Trunking, Cloud Computing, Networking, ACME, Sansay, Linux, Solaris, Microsoft Lync
Education
Franciscan University of Steubenville 2004 — 2008
Bachelor of Science, Business Marketing
Vonage Business May 2015 - Present
TEKsystems November 2014 - May 2015
Mail Centers Plus December 2008 - November 2014
Kelly Services June 2007 - December 2008
MoneyGram International June 2005 - July 2007
Comcast July 2006 - December 2006
South Suburban Park and Recreation District April 2002 - July 2004
Skills
VoIP, Broadsoft, SIP, Cisco Technologies, Routers, Information Technology, Telecommunications, Help Desk Support, Wireshark, Troubleshooting, Networking, Project Management, Circuit Testing, TCP/IP, Technical Support, Management, Training, Computer Repair, Team Leadership, Customer Satisfaction, Leadership, Outlook, Windows, Microsoft Office, HTML, Call Centers, Customer Service, Adobe Creative Suite, Windows 7, Service Level Agreements, Computer Hardware, IT Solutions, Computer Maintenance, Data Recovery, Inventory Management, Printers, Windows XP, Microsoft Applications, Time Management, PowerPoint, Microsoft Excel, Team Management, Software Installation, Web Design, Virus Removal, HTML 5, Coaching, ofac, Visual Basic, Vendor Management
Education
Indiana University Bloomington
Vonage Business June 2015 - Present
Mihalak & Ragan, Inc. November 2014 - May 2015
Herren Paint Company April 2014 - November 2014
Hawkins Parnell Thackston & Young LLP July 2011 - July 2013
Skills
Litigation, Personal Injury, Legal Research, Westlaw, Legal Writing, Lexis, Trials, Personal Injury..., Courts, Document Review, Legal Assistance
Education
Emory University 2007 — 2011
Bachelor of Arts Summa Cum Laude, Philosophy and Classics
Vonage Business July 2015 - Present
Avenue Catering Concepts, Saratoga Event Group February 2013 - Present
Georgia State University August 2013 - Present
Georgia Transportation Alliance, Georgia Chamber of Commerce August 2014 - November 2014
Georgia State University August 2011 - December 2012
Skills
Teaching, Community Outreach, Microsoft Office, Program Management, Research, Customer Service, Public Speaking, Leadership, Microsoft Word, PowerPoint, Microsoft Excel, Leadership Development, Curriculum Development, Data Analysis, Statistics, Writing, Public Relations, Office Administration, Supervision, Stata, Salesforce.com
Education
Georgia State University 2013 — 2015
Master of Arts (MA), Political Science and Government, 3.88
Georgia State University 2009 — 2013
Bachelor of Arts (BA), History, Summa Cum Laude
Vonage Business October 2015 - Present
Education
University of Maryland College Park 2007 — 2011
BS, Behavioral and Community Health
Vonage Business June 2013 - Present
Assurant Solutions May 2011 - April 2013
Assurant Solutions January 2007 - April 2011
EarthLink July 2006 - January 2007
Sprint June 2002 - June 2006
Alamosa PCS 2002 - 2006
AirGate PCS 2003 - 2005
MCCS 2000 - 2002
Skills
Telecommunications, Retail, MBTI, Emotional Intelligence, Customer Relations, Wireless, Program Implementation, Sales Management, Product Development, Product Management, Team Management, Oral & Written..., Account Management, Analysis, Customer Service, Vendor Management, Cross-functional Team..., Resume Writing, Individualization, Empathy, Adaptability, Command, Key Account Management, Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Visio, MS Project, Pre-sales, Program Development, Management, Manage Client..., Client Development, MBA, Behavioral Interviewing, Product Launch, Training, Business Development, VoIP, Salesforce.com, SMB, Cloud4SMB, SaaS, Hosted PBX, UCaaS, New Business Development, Sales, Selling
Education
University of Georgia - Terry College of Business 2010 — 2012
MBA
University of Phoenix 2002 — 2009
B.S. Management, Management
University of Missouri-Columbia 1999 — 2000
Music
Lejeune High School
Vonage Business December 2014 - Present
UPS November 2011 - December 2014
UPS July 2011 - October 2011
UPS Supply Chain Solutions February 2008 - July 2011
ISP Sports June 2007 - November 2007
Skills
Account Management, Advertising, Event Planning, Logistics, Management, Marketing, Sales, Strategic Planning, Transportation, Customer Service, Analysis, Budgets, Event Management, Trade Shows
Education
Auburn University
Master of Business Administration (MBA)
Auburn University
Bachelor of Science in Business Administration (BSBA)
Auburn University (Study Abroad)
European Perspectives Program, Organizational Behavior and Principles of Management
Vonage Business March 2015 - Present
TelePacific Communications July 2014 - March 2015
Denitech Corporation August 2010 - July 2014
Conmed Corporation 2010 - 2010
Konica Minolta Business Solutions U.S.A., Inc. 2007 - 2010
Skills
Account Management, B2B, Building Relationships, Capital Equipment, Customer Retention, Direct Sales, Major Accounts, Managed Print Services, Negotiation, New Business Development, Sales, Sales Operations, Sales Presentations, Sales Process, Selling, Solution Selling, Sales Management, Relationship Building, Cold Calling, CRM, Salesforce.com
Education
University of Mary-Hardin Baylor 2000 — 2005
Bachelor of Science (B.S.), Computer Science
Vonage Business March 2015 - Present
InterContinental Hotels Group June 2014 - August 2014
Write2Market May 2013 - August 2013
TechOperators LLC June 2012 - August 2012
Technology Association of Georgia Atlanta, GA May 2011 - August 2011
Dunwoody Country ClubAtlanta, GA May 2008 - July 2010
Skills
Blogging, Media Relations, Public Relations, Marketing Communications, Website Development, Press Releases, Sponsorship Generation, Media List Building, Social Media, Coordinating Events, Social Media Marketing, Strategic Communications, Fundraising, Advanced Writing, Public Speaking, Social Networking, Business Computing, Public Argumentation, Direct Sales, Sales, Salesforce.com, VoIP
Education
Colorado State University 2010 — 2014
Bachelor of Arts (B.A.), Communications Studies
Pace Academy 1999 — 2010
Vonage Business 2015 - 2015
HealthPlus Wellness Center August 2012 - January 2013
Starbucks March 2006 - January 2012
Skills
Critical Thinking, Time Management, Data Entry, Negotiation, Qualitative Research, Writing, Microsoft Office, Social Media, Social Networking, Strategic Communications, Operations Management, Business Strategy, Customer Service, Business Development, Organizational..., Fundraising, Leadership, Project Management, Research, Public Speaking, Training, Creative Writing, Facebook, Event Planning, Microsoft Excel, PowerPoint, Teamwork, Microsoft Word
Education
The University of Georgia 2013 — 2014
Master of Arts (M.A.), Philosophy
Kennesaw State University 2007 — 2012
Bachelor of Arts (B.A.), Philosophy
Vonage Business December 2014 - Present
Telesphere March 2014 - December 2014
Western WiMAX LLC November 2013 - March 2014
UNSi (formerly Airband) May 2013 - August 2013
Airband Communications September 2012 - May 2013
Airband Communications (formerly Sparkplug Communications) August 2010 - September 2012
Sparkplug Communications 2010 - August 2010
Sparkplug Communications September 2008 - January 2010
Skills
Managed Services, VoIP, Wireless, Telecommunications, Solution Selling, Direct Sales, Unified Communications, Cloud Computing, SaaS, Wireless Broadband, IP, Sales Management, Salesforce.com, Channel, Account Management, MPLS, Start-ups, Broadband, Telephony, Contract Negotiation, Strategic Partnerships, New Business Development, Ethernet, Business Development, Networking, Enterprise Software, Go-to-market Strategy, Project Management, Leadership, Sales, Co-location, Call Centers, Selling, Mobile Devices, Vendor Management, Product Marketing, SIP Trunking, Product Management, Professional Services, Data Center, Sales Process, Executive Management, CRM, Customer Retention, Sales Operations, Strategy, SIP, Cross-functional Team..., Cisco Technologies, Lead Generation
Education
Arizona State University, W. P. Carey School of Business 2004 — 2006
MBA
United States Military Academy, West Point 1992 — 1996
Systems Engineering, Pre-Law
Vonage Business July 2015 - Present
Vocalocity -Vonage Business Solutions May 2013 - Present
Wipro 2014 - 2015
Wipro BPO -Verizon Project February 2012 - May 2013
Kelly Services June 2011 - November 2011
WCCI 2003 - 2009
WCCI 2003 - 2009
Skills
Cloud Computing, Cisco Technologies, Agile Methodologies, Integration, Unix, TCP/IP, Software Development, SQL, SaaS, Managed Services, Mobile Devices, Data Center, Telephony, Java, Routers, XML, Call Centers, Network Security, VPN, Firewalls, SIP, Telecommunications, VoIP
Education
University of Phoenix 2006 — 2008
Associate of Arts and Sciences (AAS), Information Technology
Art Institute of Atlanta 1999 — 2000
Graphic Design
Vonage Business September 2015 - Present
iCore Networks February 2015 - Present
The Acorn Club August 2014 - November 2014
CNY Mode June 2014 - October 2014
The Events Company June 2013 - August 2013
Gloria Realty Group/ GRG June 2012 - August 2012
Image Integrator June 2012 - August 2012
ANN INC. May 2011 - August 2011
Skills
Organization, Creativity Skills, Event Planning, Real Estate, Highly personable, Social Media Marketing, Sales
Education
University of Delaware - Lerner College of Business and Economics 2010 — 2014
Bachelor of Science (BS), Marketing
Vonage Business June 2015 - Present
Time Warner Cable Business Class June 2014 - May 2015
Dallas County Affiliate Susan G. Komen February 2013 - July 2014
Airband Communications 2012 - 2013
Charter Business September 2010 - 2012
PriceTele,LLC January 2007 - September 2010
Skills
Co-location, Account Management, Managed Services, Solution Selling, SIP Trunking, Direct Sales, MPLS, Telecommunications, Ethernet, VoIP, IP, PRI, T1, Broadband, WAN, Long Distance, Enterprise Software, Management, Unified Communications, CRM, Wireless, Salesforce.com
Education
University of North Texas
Business/Music
Vonage Business September 2015 - Present
Vonage Business Solutions March 2014 - Present
Aflac July 2013 - March 2014
Tailgater's Alley August 2008 - December 2012
Blockbuster June 2011 - March 2012
Chick-fil-A April 2007 - May 2008
Skills
Microsoft Office, Time Management, Phone Etiquette, Customer Service, Leadership, Customer Satisfaction, Advertising, IT Sales, Health Insurance, Life Insurance, Term Life Insurance, Management, Customer Retention, Sales, PowerPoint, Microsoft Excel, Microsoft Word, Marketing, Public Speaking, Teamwork, Account Management, Social Networking, Team Leadership, Cold Calling, Marketing Strategy, Communication, Marketing Communications, Direct Sales, Salesforce.com, Training
Education
Georgia College and State University 2009 — 2013
Bachelor of Science (BS), Psychology
Georgia College and State University 2009 — 2013
Bachelor of Science (BS), Psychology
Vonage Business June 2015 - Present
North Central Health District January 2015 - May 2015
Mellow Mushroom June 2012 - December 2014
Chick-fil-A May 2011 - July 2012
Northside Swim Club May 2005 - September 2010
Skills
Restaurants, Food, Leadership, Management, Food Safety, Cooking, Food & Beverage, Hospitality, Menu Development, Time Management, Culinary Skills, Restaurant Management, Customer Service, Event Planning, Hospitality Management, Microsoft Word, PowerPoint, Sanitation, Microsoft Office, Microsoft Excel, Teamwork, Event Management
Education
Georgia College and State University 2009 — 2014
Bachelor's degree, Community Health and Preventive Medicine
Vonage Business October 2014 - April 2015
First Financial Security October 2012 - November 2013
3PD, Inc. October 2010 - January 2012
ER Solutions June 2008 - September 2009
Skills
Outlook, Microsoft Office, Outstanding Customer..., Call Center, dispatching, utility company, PowerPoint, data entry, Customer Service, Customer Satisfaction, Microsoft Excel, Operations Management, Inventory Management, Process Improvement, Sales, Telephone Skills, Access, Call Centers, Time Management, Dispatching, Data Entry
Education
Southern New Hampshire University 2015 — 2018
Bachelor of Science (BSc), Business Administration concentration in Human Resource Management
Vonage Business February 2015 - Present
ADP January 2014 - February 2015
All Copy Products July 2012 - January 2014
Paul Michael Ramirez Inc. April 2005 - May 2012
Razor Sharp Pictures January 2008 - September 2011
Keyes Lexus May 2006 - April 2007
McDonal Volvo March 2004 - March 2005
Skills
Sales, Selling, Management, Account Management, Solution Selling, New Business Development, Marketing, Sales Operations, Sales Process, Cloud Computing, Salesforce.com, Cloud Communications, Cold Calling, Sales Presentations, Enterprise Software, Human Resources, Document Management, Direct Sales, Document Imaging, B2B, Strategic Partnerships, Human Capital, PEO, Employee Benefits, Lead Generation, Managed Services, Customer Service, UCaaS, SaaS, Human Resource..., CRM, Sales Management, Strategic Planning, HR Consulting, Leadership, Consulting, Team Building, Compliance, Training, Marketing Strategy, Business Development, Unified Communications, Contract Negotiation, Customer Retention, Strategy, Managed Print Services, Networking, Coaching, Telecommunications, Team Leadership
Education
Metropolitan State University of Denver 1999 — 2003
School of Business
Northeastern Junior College
College Basketball
Vonage Business September 2015 - Present
Vonage Business Solutions January 2015 - September 2015
Vebinary Solutions LLC June 2014 - December 2014
Safe-Guard Products May 2014 - June 2014
Wolters Kluwer, CCH Small Firm Services December 2013 - April 2014
Surgical Information Systems June 2008 - October 2013
Executive IT March 2012 - August 2013
ENCit November 2010 - August 2013
Cherokee Christian Schools September 2006 - June 2008
Skills
Windows Server, Troubleshooting, Low Voltage Cabling and..., Windows 7, Microsoft SQL Server, Enterprise Network..., Relational Databases, Network Routing and..., JAVA, C#, HTML 5 & CSS, Network Infrastructure, Web Design, MySQL, Microsoft Exchange, Microsoft Visual Studio, Visual Basic, Access Control Systems, Access Control..., Java, Integration, Software Installation, Network Security, Networking, Security, Visio, Network Administration, Databases, Information Technology, Servers, Technical Support
Education
American InterContinental University 2010 — 2011
Associate of Arts in Business Administration, Business Administration and Management, General
American Intercontinental University 2012 — 2013
Bachelor of Information Technology: Specialization in Network Administration, Information Technology
ITT Technical Institute 1989 — 1991
Certificate Program, Computer and Electronics Engineering Technology
Vonage Business March 2015 - Present
Vonage Business February 2014 - Present
Vocus July 2013 - February 2014
Clemson University August 2009 - May 2013
Techtronics Industries 2012 - April 2013
TTI May 2011 - August 2011
YMCA of Anderson, SC May 2011 - August 2011
Skills
PowerPoint, Microsoft Excel, Event Planning, Microsoft Word, Social Media, Advertising, Marketing Communications, Public Relations, Marketing Strategy, SPSS, Leadership, Social Media Marketing, Marketing Research, Event Management, Marketing, Sales, Social Networking
Education
Clemson University - College of Business and Behavioral Science 2009 — 2013
Bachelor of Science, Marketing
Vonage Business June 2015 - Present
XO Communications May 2013 - Present
XO Communications April 2010 - May 2013
UpClick Marketing January 2006 - April 2010
ReachLocal August 2009 - March 2010
Online Resources 2002 - 2008
JANSON Communications April 2001 - March 2002
Proxicom 2000 - 2000
Popular Science Magazine June 1996 - August 1999
Skills
Online Marketing, Lead Generation, SEO, SEM, Digital Marketing, PPC, Social Media Marketing, Email Marketing, Social Selling, Marketing Campaign..., Online Lead Generation, Strategy, Marketing Strategy, LinkedIn Training, Social Media, Product Management, New Business Development, Social Networking, E-commerce, Marketing, Marketing Management, Advertising, CRM, Facebook, Marketing Communications, Web Analytics, Content Marketing, B2B, Online Advertising, Integrated Marketing, Web Marketing, Public Relations, Training, Entrepreneurship, Demand Generation, Direct Marketing, Digital Strategy, New Media Marketing, Social Networking..., Online Social Networking, Multi-channel Marketing, B2B Marketing, Social Media Outreach, Social Media Measurement, Online Reputation...
Education
Direct Marketing Association 2006 — 2006
Certificate, Search Engine Marketing Social Media Marketing
Dún Laoghaire Institute of Art, Design and Technology 1990 — 1993
Bachelor of Fine Arts, Advertising
Skills/Technology
Bachelor of Arts (BA), Advertising
Vonage Business July 2015 - Present
SRG Technology September 2013 - June 2015
AirWatch November 2011 - September 2013
Wandering WiFi July 2011 - November 2011
Wandering WiFi July 2010 - July 2011
Arsalon Technologies July 2009 - June 2010
Skills
Wireless Networking, Quality Assurance, TCP/IP, Microsoft Servers, Microsoft Office, Mobile Device Management, SharePoint, Android, PowerPoint, Network Architecture, Networking, Technical Support, Software Quality..., Visual Studio, TFS, Windows Mobile Devices, Windows CE, Cloud Computing, User Experience Design, Test Management, Product Management, Testing, Testing Process, Windows Phone, Windows Registry, Active Directory, HP Procurve, Cisco Wireless, Test Case Generation, Test Cases, Mobile Devices
Education
Florida Institute of Technology
MBA, IT Management
The University of Georgia
Management
University of Phoenix
Management
Vonage Business July 2015 - Present
Mitel April 2010 - July 2015
Sprint Nextel 2002 - 2010
Skills
Telecommunications, Strategic Partnerships, Leadership, Sales Operations, Sales, Solution Selling, Wireless, Account Management, Cloud Computing, Unified Communications, Call Centers
Education
University of Phoenix
Business Administration and Management, General
Vonage Business April 2015 - Present
Networx Systems LLC February 2013 - January 2015
Javelin Technical Training Center 2007 - 2009
Skills
Public Speaking, Higher Education, Leadership Development, Recruiting, Marketing Strategy, Leadership, Sales Process, Salesforce.com, VoIP, Contract Negotiation, Marketing Communications
Education
Clark Atlanta University 2000 — 2006
Marketing, Business Administration
Vonage Business February 2015 - Present
Telesphere January 2015 - Present
MSI - Multiple Streams of Income November 2014 - Present
Paycation July 2014 - Present
Green Line May 2014 - Present
Open Jacket Sales System December 2013 - Present
Solavei January 2013 - Present
My Lead Company October 2012 - Present
Vemma December 2011 - Present
National Football League January 2015 - February 2015
Skills
Networking, Self-motivated..., Small Business, Social Networking, Customer Service, Marketing, Presenter, Team Building, Sales, Coaching, Insurance, Public Speaking, Process Improvement, Training, Direct Sales, Leadership, Management, Strategic Planning, Public Relations, Marketing Strategy, Event Management, Team Leadership, Entrepreneurship, Business Planning, Leadership Development, Budgets, Negotiation, Event Planning, Strategy, New Business Development, Sales Management, Online Marketing, Advertising, Recruiting, Social Media Marketing, Blogging, Business Development, Online Advertising, Marketing Communications, Facebook, Lead Generation, Network Marketing, Email Marketing, Social Media, Web Marketing, Account Management, Analysis, SEO, Direct Marketing, Time Management
Education
DeVry University 2010 — 2015
Networking and Communications Management, Computer Networking
University of Arizona 2004 — 2006
Criminal Justice
Vonage Business July 2015 - Present
Barnes & Noble August 2014 - April 2015
TW Perry May 2014 - July 2014
South Shore Family Medicine May 2013 - August 2013
Carefree Air & Water July 2011 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, Accounts Receivable, Social Media Marketing, Facebook, Social Media, Event Planning, Time Management, Inventory Management, Teamwork, Social Networking, Management, Accounting, Budgets, Leadership
Education
University of South Carolina-Beaufort 2012 — 2015
Bachelor’s Degree, Business Administration-Accounting & Management
East Rockaway High School 2009 — 2012
Honors Regents Diploma
Cornell University 2011 — 2011
Summer Semester, History, 3.5
Vonage Business September 2015 - Present
Telesphere October 2014 - Present
Forrester Research February 2013 - July 2014
Cox Communications February 2011 - February 2012
Telesphere November 2007 - February 2011
Telesphere 2007 - July 2010
Eschelon Telecom April 2006 - November 2007
Mission Hills Mortgage 2003 - 2006
Laborers International Union of North America July 2001 - June 2004
Merchant Warehouse December 2000 - July 2001
Skills
VoIP, Telecommunications, Sales Management, Government, Cloud Communications, Direct Sales, Sales Process, Broadsoft, Cisco, CRM, Cisco Technologies, New Business Development, Cloud Computing, Disaster Recovery, MPLS, Business Development, Mobile Devices, Management, Unified Communications, Co-location, IP, Managed Services, Telephony, Sales, Networking, Product Management, SaaS, Solution Selling, Enterprise Software, Strategy, Leadership, Sales Operations, Strategic Partnerships, Salesforce.com, Marketing, Program Management, Training, Channel Partners, Professional Services, Selling, Lead Generation, Wireless, Data Center, Call Centers, Account Management, Consulting, Consultative Selling, Start-ups, Cold Calling, Strategic Planning
Education
Bunker Hill Community College 2000 — 2003
AA, History and Government
High School 1996 — 1999
Diploma, High school education
Vonage Business September 2015 - Present
iCore Networks July 2013 - Present
iCore Networks July 2013 - Present
Guilford County Schools December 2011 - August 2013
Skills
VoIP, Program Management, Project Management, PMP, Integration, IP, Managed Services, Wireless, Unified Communications, Software Project..., MPLS, Service Delivery, Product Management, Project Planning, Network Design, SDLC, Classroom, Management, Salesforce.com, Microsoft Office, Customer Service, Leadership, Sales, Account Management
Education
Greensboro College 2007 — 2011
Bachelor of Arts (BA), Special Education and Teaching
Vonage Business September 2015 - Present
YJT Solutions November 2013 - September 2015
Iron Mountain Information Management November 2006 - November 2013
Adecco USA February 2005 - November 2006
Enterprise Rent-a-Car January 2004 - February 2005
Skills
Cold Calling, Account Management, Salesforce.com, Direct Sales, Solution Selling, Sales Process, Sales Management, Selling, Recruiting, Management, Sales, SaaS, B2B, Lead Generation, Enterprise Software, CRM, Sales Operations, Professional Services, Consulting, Business Development
Education
Indiana University - Kelley School of Business 1999 — 2003
BS, Marketing, Management, and International Business
Vonage Business January 2015 - Present
Telesphere Now Vonage Business July 2014 - January 2015
Telesphere January 2010 - July 2014
IP5280 October 2007 - December 2009
Costco Wholesale August 2005 - February 2008
AMC Theatres June 2000 - August 2005
Eagle Computers LLC January 2004 - March 2005
Skills
Telephony, MPLS, Customer Service, Telecommunications, VoIP, SIP, Cisco Technologies, Routers, Switches, T1, Networking, Troubleshooting, VPN, QoS, TCP/IP, CCNA, SIP Trunking, Routing, Unified Communications, IP, Ethernet, Broadsoft, Palladion, Polycom Phones, Cisco Phones, Managed Services, Cloud Computing, Network Design, Data Center, WAN, Co-location, LAN-WAN, Network Architecture, Wireless
Education
University of Colorado Denver 2005 — 2008
Business Administration with an emphesis in Information Systems, Business
HRHS 2001 — 2003
Vonage Business May 2015 - Present
SIAC September 2014 - Present
IMG August 2013 - Present
Georgia State University September 2013 - August 2014
Skills
Football, Sports Management, Ticket Sales, Sports Marketing, Sports, Facebook, Athletics, Event Planning, Social Media, Sports Writing, Intercollegiate..., Event Management, Selling, Sponsorship, PowerPoint, Public Speaking, Microsoft Office, Social Networking, Microsoft Word, Public Relations, Management
Education
Ball State University 2009 — 2013
B.S, Sports Administration
Georgia State University 2013 — 2015
Master's degree, Sport and Fitness Administration/Management
Vonage Business August 2015 - Present
iCore Networks October 2014 - Present
iCore Networks March 2013 - September 2014
iCore Networks September 2012 - April 2013
Bacchus Marketing November 2009 - August 2010
Southwest Fire Department August 2006 - June 2010
Skills
Criminal Justice, First Aid, AED, First Responder, Microsoft Word, PowerPoint, Customer Service, Salesforce.com, Microsoft Excel, VoIP, Sales, Event Planning, Marketing, Management, Public Speaking, Government, Account Management, Leadership, Microsoft Office, Training, Telecommunications
Education
Auburn University 2005 — 2012
Bachelor of Arts (B.A.), Criminology
Loveless Academic Magnet Program 2004 — 2005
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Bitburg American High School 2001 — 2004
Vonage Business July 2015 - Present
Vonage Business Solutions August 2014 - June 2015
Wells Fargo March 2012 - August 2014
Cydcor August 2010 - March 2012
Skills
Customer Service, Leadership, Training, Outlook, Strategic Planning, Budgets, Microsoft Excel, Microsoft Office, Public Speaking, Microsoft Word, PowerPoint, English, Windows, Research, Teaching, Marketing Management, B2B, Recruiting, Salesforce.com, Social Media Marketing, Leadership Development, Mortgage Servicing, Sales, Management
Education
Georgia Southern University - College of Business Administration 2004 — 2009
Bachelor's Degree, Marketing with Emphasis in Sales/Sales Management, 3.2 GPA
Vonage Business March 2014 - Present
Iridium May 2013 - March 2014
Iridium April 2010 - May 2013
Iridium March 2010 - January 2012
COMSYS May 2009 - March 2010
AirTran Airways January 2009 - April 2009
Cox Communications September 2007 - August 2008
Cox Communications January 2006 - September 2007
Cox Communications February 2002 - January 2006
Cox Communications July 1999 - June 2001
Skills
Fraud, Revenue Assurance, Cost Benefit, Contract Negotiation, Policy Writing, Telecommunications, Oracle, Financial Analysis, Process Improvement, Sarbanes-Oxley Act, Budgets, Billing Systems, Management, Telecommunications..., Training, Program Management, Strategy, Analysis, Testing, Accounting, Internal Controls, Vendor Management, Integration, Business Process, Account Reconciliation, Variance Analysis, Business Process..., Invoicing, Business Analysis, Cross-functional Team..., Product Management, PeopleSoft, Visio, Data Analysis, Team Leadership, Accounts Receivable, Revenue Recognition, Financial Reporting, Auditing, Microsoft Office, Team Management, Project Management, Technical Writing, Change Management, Leadership
Education
Argosy University Phoenix 2009 — 2011
MA, Forensic Psychology
Virginia Wesleyan College 1998 — 2001
BA, Business Management
Saint Leo University 1996 — 1997
AA, Criminial Justice/Accounting
Montrose High School 1984 — 1986
High School Diploma, General
Vonage Business September 2015 - Present
iCore Networks February 2015 - September 2015
Total Quality Logistics July 2013 - July 2014
Skills
Marketing, Thinking Outside The Box, SPIN Selling, Supply Chain Operations, Leadership, Cold Calling, Asset, Negotiation, Working Smarter, Innovation, Versatility, Uniqueness, Multi-faceted, Intellectual, Opportunity Recognition, Always Willing to Learn, Meticulous, Open-mindedness, Goal Setting, Creativity, Articulation, Following Up, Customer Service, Sales, Time Management, PowerPoint, Social Networking, Microsoft Word, VoIP, Cloud Applications, Network Infrastructure, Customer Relations, Telemarketing, Telecommunications
Education
East Carolina University 2009 — 2013
Bachelor of Business Administration (BBA), Marketing
Vonage Business September 2015 - Present
iCore Networks January 2012 - Present
Reveal MedSpa November 2009 - December 2011
BT Americas May 2005 - October 2009
Skills
Sales, Account Management, Direct Sales, Direct Marketing, Social Media Marketing, Solution Selling, Cold Calling, Trade Shows, Project Management, Customer Insight, Telecommunications, Hosted Services, Salesforce.com, VoIP, MPLS, Unified Communications, SIP Trunking, Microsoft Office, CRM, Selling, Sales Process, Business Development, Marketing, Lead Generation, Customer Retention, Sales Management
Education
Miami University 2005 — 2009
Bachelor of Arts (B.A.), Microbiology, General
Vonage Business 2015 - Present
Skills
Cloud Communications, SIP Trunking, Co-location, Hosted Services, Private Line, T1, IP PBX, Adtran, SIP, CPE, Telephony, MPLS, VoIP, Unified Communications, Managed Services, Telecommunications, Go-to-market Strategy, SaaS, Solution Selling, Data Center, Channel Partners, Cloud Computing, LAN-WAN, Call Centers, Cisco Technologies, Wireless, Executive Management
Education
Brigham Young University 1980 — 1988
Bachelor of Science (BS), Business Administration, Management and Operations
Brigham Young University 1980 — 1988
BS Business Management, Emphasis:Management, Marketing, International Relatiions
Vonage Business April 2013 - Present
Nexus IS October 2010 - April 2013
Presidio Networked Solutions August 1999 - October 2010
McKesson October 1997 - February 1999
Clientlink October 1995 - December 1998
Skills
Cisco, CCNP, Firewalls, Routers, Wireless, Cisco Wireless, Cisco Security, Cisco Switches, Network Security, Network Engineering, CCNA, Network Architecture, Cisco Technologies, LAN-WAN, Network Administration, Cisco Nexus, Cisco Routers, Cisco IOS, WAN, Security, Disaster Recovery, VPN, VoIP, VMware, Networking, Cisco Certified, Microsoft Certified..., CCIE, Amazon Web Services..., CentOS, Routing
Education
Georgia Institute of Technology 1989 — 1994
BS, Electrical Engineering
Vonage Business February 2012 - Present
Cbeyond April 2007 - March 2011
AT&T February 2009 - June 2010
Cavalier Telephone March 2008 - December 2008
Global Business Consultants August 2005 - March 2007
Skills
Cold Calling, B2B, Sales, Co-location, SIP Trunking, Hosted Services, T1, Metro Ethernet, Managed Services, MPLS, Unified Communications, Telephony, Networking, Leadership, VoIP
Education
Ferris State University 2000 — 2005
Bachelor of Business Administration (BBA), Business/Commerce, General
Ferris State University 2000 — 2005
Bachelor's degree, Business Administration and Management, General
Vonage Business March 2015 - Present
Etairos Consulting June 2014 - Present
Kanzatec IP Group October 2013 - Present
Etairos Consulting June 2014 - March 2015
Icon Capital & Investments January 2004 - June 2014
Netbiscuits March 2013 - March 2014
SugarCRM April 2012 - March 2013
IBM December 2010 - April 2012
Industrial Participation Projects (IP2) January 2010 - December 2010
City of Mesa - Economic Development Advisory Board May 2007 - December 2010
Skills
Enterprise Software, SaaS, Enterprise Technology..., Enterprise Solution..., Cloud Computing, New Business Development, Strategy, CRM, Social Media, Management, Business Development, Strategic Partnerships, Business Intelligence, Analytics, Solution Selling, Business Alliances, Strategic Planning, Contract Negotiation, Outsourcing, Entrepreneurship, Negotiation, Program Management, Business Planning, Sales Management, Private Equity, Software, Strategic Alliances, International Sales, Sales Presentations, Renewable Energy, Real Estate Development, Investment Properties, International..., Strategic Thinking, Cleantech, Private Equity Funding, Real Estate Private..., International..., Real Estate Investment
Education
Arizona State University - W. P. Carey School of Business 1995 — 1997
MBA, Supply Chain Management & International Business
Thunderbird School of Global Management 1995 — 1997
International Management & Marketing, International Management & Marketing
Brigham Young University 1987 — 1993
BA, Asian Studies & Korean
Mt. View High School
Vonage Business May 2011 - Present
American Express November 2010 - March 2011
Knuckle Up Fitness January 2009 - October 2010
Skills
Strategic Sales, Salesforce.com, Lead Generation, Direct Sales, B2B, Sales Process, Account Management, VoIP, Webinars, Cold Calling, CRM, Social Networking, Time Management, SaaS, New Business Development, Sales Management, Management, Social Media Marketing, Leadership, Customer Service, Marketing, Sales, Solution Selling, Selling, Social Media
Education
Kennesaw State University - Michael J. Coles College of Business 2010 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Scotia Glenville High School
Vonage Business June 2015 - Present
Level 3 Communications September 2014 - May 2015
Blue Forest Technologies, Inc. June 2011 - August 2014
American Stock Transfer & Trust Company, LLC May 2011 - May 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media, Telecommunications, Call Centers, Customer Satisfaction, Management, Account Management, Direct Sales
Education
Montclair State University
Vonage Business September 2015 - Present
iCore Networks September 2014 - August 2015
Phacil, Inc October 2013 - August 2014
LaserShip July 2013 - October 2013
MobileNet Services March 2013 - May 2013
Skills
Networking, Web Development, Help Desk Support, Microsoft Office, Mobile Applications, WordPress, Android, Technical Support, System Administration, Windows, Dreamweaver, Microsoft Excel, Social Networking, OS X, Graphic Design, Mobile Devices, Adobe Creative Suite, Editing, Computer Hardware, Active Directory, Troubleshooting, Social Media, Mac OS X, Photoshop, WLAN, iOS, Software Installation, Windows Server, Network Administration, Microsoft Word, PowerPoint, VMware, VMware vSphere, Cloud Applications, AppsBar, DudaMobile, Web Design, Windows 7, Windows XP, Outlook, Remote Desktop, Windows Mobile, VPN, Email Marketing, Laptops, Microsoft Exchange, VMware View, VMware Workstation, Lync
Education
University of Maryland College Park 2007 — 2011
Bachelor's Degree, Criminology & Criminal Justice
Vonage business September 2015 - Present
United States Air Force September 2011 - September 2015
Walgreens May 2009 - September 2011
The Home Depot September 2006 - August 2008
Skills
DoD, Security Clearance, Military Operations, Information Security, Networking, Air Force, Military, Computer Security, Security, Military Experience, Information Technology, Information Assurance, Program Management, Top Secret, Government
Education
Community College of the Air Force 2011 — 2014
Kennesaw State University 2008 — 2009
Information Technology
Georgia Perimeter College 2006 — 2008
General Studies
Lassiter High School 2002 — 2006
Vonage Business April 2015 - Present
SimpleSignal March 2014 - Present
Amstar Group July 2012 - December 2013
Skills
Sales, VoIP, Financial Modeling, Valuation, Real Estate, Acquisitions, Investments, Real Estate Economics, Financial Analysis, Microsoft Office, Microsoft Excel, Finance
Education
University of Colorado at Boulder - Leeds School of Business 2008 — 2012
Finance and Real Estate
Vonage Business July 2010 - Present
Kudzu.com 2009 - 2010
Neopost 2007 - 2009
ADT Fire & Security 2005 - 2007
Skills
Direct Sales, Sales, Sales Operations, Solution Selling, Sales Process, Co-location, Networking, Account Management, Unified Communications, Sales Management, Telecommunications, IP, Salesforce.com, Lead Generation, VoIP, Strategic Partnerships, Wireless, Channel Partners, SIP Trunking, Call Centers, CRM, Ethernet, Selling, Customer Retention, Business Development, SaaS, Leadership, Cloud Computing, B2B, Cold Calling, MPLS, SIP, Data Center, New Business Development, Sales Presentations, Start-ups, Management, Mobile Devices, Channel, Social Networking, Social Media, Professional Services, Telephony, Hosted Services, T1
Education
City University of New York City College
Vonage Business August 2015 - Present
Sky Technology Partners February 2013 - August 2015
EMA Capital March 2012 - February 2013
Leistritz Corporation December 2010 - February 2013
Summer Heatt June 2005 - February 2013
Rosa Mexicano Restaurants August 2008 - September 2010
Skills
Sales, Marketing, Microsoft Office, Social Media, Customer Service, Management, PowerPoint, Social Media Marketing, Microsoft Excel, Microsoft Word, Solution Selling, Telecommunications, Spanish, Account Management, Leadership, QuickBooks, Coaching, Training, Mac OS, PC, Retail Sales, VoIP, Salesforce.com, Hosted Services, Clio
Education
Montclair State University 2008 — 2012
Bachelor of Arts (B.A.), Spanish Language and Literature
Universitat d'Alacant / Universidad de Alicante 2010 — 2010
Spanish Language and Literature
Sacred Heart University 2007 — 2007
Ramapo High School 2004 — 2007
Vonage Business September 2015 - Present
iCore Networks March 2015 - August 2015
Kastle Systems June 2013 - March 2015
Nordstrom November 2012 - June 2013
Octagon January 2013 - May 2013
Only Honest, Inc. August 2012 - January 2013
Balducci's May 2009 - November 2012
Sports Mancave, LLC May 2012 - August 2012
Bounce Fitness December 2011 - March 2012
Skills
Social Media, Blogging, Strategic Public..., Microsoft Word, Research, Advertising, Networking, Management, Market Research, Facebook, Microsoft Office, Online Content Creation, Web Content Management, Digital Media, Event Planning, Event Management, Newsletters, Time Management, Salesforce.com, Marketing, Customer Service, Public Relations, PowerPoint, Social Networking, Social Media Marketing
Education
Marymount University 2011 — 2013
Bachelor's, Communications, Social Entrepreneurship
Northern Virginia Community College 2009 — 2011
Associate's, Liberal Arts
West Virginia University 2007 — 2009
Bachelor's, Advertising
Falls Church High School 2003 — 2007
College/University Preparatory and Advanced High School/Secondary Diploma Program
Vonage Business September 2015 - Present
Education
City University of New York 2001 — 2005
BSc, Computer Science
Vonage Business December 2014 - Present
Telesphere Networks, a Vonage Company December 2012 - Present
Telesphere Networks October 2008 - December 2012
HD Supply October 2007 - October 2008
Paramount Pool and Spa Systems April 2006 - October 2007
Abbott Laboratories 1984 - 2006
Skills
Forecasting, Team Building, Strategic Planning, Sales Management, Account Management, Purchase Management, Purchasing Processes, Purchase Contracts, Warehouse Management, Inventory Management, Inventory Control, Inventory Analysis, Vendor Management, Vendor Relationships, Logistics Management, Shipping, Supervisory Experience, Personnel Supervision, Sourcing, Telecommunications, Supply Chain Management, Training, Logistics, Supply Chain, Manufacturing, Distribution Center..., Negotiation, Sales Operations, Cross-functional Team..., Conducting Interviews, Procurement, Presentations, Oral & Written..., Contract Negotiation, Management, Operations Management, Direct Sales, Strategic Partnerships, Sales, Leadership, Purchasing, Product Management, CRM, Customer Satisfaction
Education
University of Phoenix 2002 — 2006
Bachelor of Science, Business Marketing
Computers for Youth November 2010 - Present
Vonage Business March 2015 - Present
CET Color February 2012 - March 2015
CDS July 2011 - March 2012
Allscripts August 2011 - February 2012
Gudger Surveying May 2006 - December 2008
Skills
J2EE, C#, MySQL, Microsoft Office, Java, SQL, HTML, Word, PowerPoint, Databases, JavaScript, SQL Server, Flash, CSS, Wide Format Printing, Onyx RIP, Preflight, RIP software, Windows 7, Software Documentation, Active Directory, Hardware Installation, Windows, Visual Studio, Visual Basic, Technical Support, Help Desk Support, VB.NET, Operating Systems, PHP, Computer Hardware, Networking, Troubleshooting, Project Management, Printers, System Administration, Management, Team Leadership, Microsoft Office 2007, Programming, Software Installation
Education
Southern Polytechnic State University 2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Information Technology
Chattahoochee Technical College 2009 — 2011
CIS, Computer Programming
The University of Georgia 1996 — 2000
Environmental Design, Landscape Architecture
Vonage Business September 2015 - Present
iCore Networks March 2015 - Present
iCore Networks September 2014 - Present
IceWarp June 2013 - August 2014
PCMG March 2013 - May 2013
GEICO March 2011 - October 2012
Spotsylvania County Schools October 2012 - 2012
Beasley’s Martial Arts Studio September 2010 - December 2010
Skills
Business Analysis, New Business Development, Statistical Modeling, Static Timing Analysis, Presentations, Microsoft Office, Information Security, Cisco Networking, Network Security, Computer Hardware, Cryptography, CRM, SaaS, Networking, Enterprise Software, Customer Service, Direct Sales, TCP/IP, Lead Generation, Consulting, Cloud Computing, Microsoft CRM, Professional Services, IT Sales, OSI Model, Routing Protocols, Backtrack, Wireshark, Routing, Security, DHCP, Routers, WAN, OSPF, Solution Selling, EIGRP, Computer Security, Cisco Technologies, Unified Communications, RIP, IPv6, Virtualization, Management, Training, Technical Support, Windows 7, VLAN, Troubleshooting, Microsoft Exchange, Sales
Education
George Mason University 2013 — 2014
Cisco Certified Network Associate (CCNA), Regional Cisco Networking Academy
George Mason University 2012 — 2014
Bachelor of Technology (BTech), Information Security and Assurance
Radford University 2008 — 2010
B.B.A, Business Management
Vonage Business September 2015 - Present
iCore Networks April 2015 - September 2015
iCore Networks September 2014 - April 2015
Miscellaneous Families January 2008 - September 2014
ABC of NC Child Development Center January 2014 - May 2014
High Point University Arcade August 2011 - May 2014
Bella's Wedding and Events September 2013 - December 2013
Select Eye Care May 2013 - August 2013
Party Plus May 2013 - August 2013
Deep River Event Center August 2012 - May 2013
Skills
Salesforce.com, Microsoft Office, Microsoft Excel, Events Coordination, Microsoft Word, PowerPoint, Human Resources, Social Media, English, Windows, Event Planning, Soundcloud, Photoshop, Adobe, Audacity, Mac OS X Server, Communication Skills, eTapestry, Webinars, Constant Contact, Enfinity, Communication
Education
High Point University 2010 — 2014
B.A., Human Relations
Centennial High School 2006 — 2010
Diploma
Vonage Business June 2015 - Present
The Coca-Cola Company September 2013 - July 2015
Stratose, Inc. (formerly Coalition America Inc.) October 2012 - September 2013
Equifax Inc July 2008 - February 2012
The Home Depot July 2005 - June 2008
ChoicePoint Inc. (n/k/a LexisNexis) October 2002 - July 2005
BellSouth Telecommunications (n/k/a AT&T) August 2000 - October 2002
Bank of America, N.A. November 1998 - February 2000
Skills
Contract Negotiation, Non-disclosure..., Legal Research, Contract Management, Compliance, Corporate Law, Policy, Leadership, Proposal Writing, Negotiation, Legal Compliance, Management, Legal Writing, Mediation
Education
National Center for Paralegal Training 1997 — 1998
Certificate (ABA Approved), Civil Litigation
University of Michigan
Bachelor, Liberal Arts
Vonage Business April 2015 - Present
Alberta Care of Wilmington April 2012 - April 2015
The Arc of Wilmington April 2012 - September 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Behavior Management, Behavioral Health, Teaching, Teamwork, Cpr Certified, Customer Service, Personal Care, PowerPoint, Fitness Instruction, Diet Planning, Recruiting, Research
Education
University of North Carolina at Wilmington 2009 — 2013
Bachelor of Science (B.S.), Psychology
Vonage Business March 2014 - Present
The Collegian January 2010 - May 2012
Universal Noise January 2008 - May 2011
Skills
Editing, Social Media, Blogging, Public Relations, New Media, Social Media Marketing, Creative Writing, Television, Social Networking, Entertainment, Press Releases, Copywriting, Storytelling, Film, Editorial, Video, Public Speaking, Facebook, Writing, Event Management, Digital Media
Education
Georgia Perimeter College 2010 — 2012
Associate's degree, Journalism
Georgia Southern University 2007 — 2009
Fashion Merchandising
Vonage Business October 2012 - Present
Telesphere Networks, LTD October 2012 - Present
Mitel AnyWare Hosted Solution February 2005 - August 2012
Mitel February 2005 - August 2012
Mitel NetSolutions January 2005 - January 2012
Mitel, Inc. 2005 - 2012
Eschelon January 1997 - January 2005
Eschelon Telecom Reno, NV January 1997 - January 2003
McCaw Cellular Communications June 1989 - November 1994
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, VoIP, Customer Service, Customer Retention, Telecom Operations, Project Coordination, Call Centers, Telephony, Training, Managed Services, Sales, Wireless, Unified Communications, MPLS, SIP, T1, IP, Cellular Communications, SIP Trunking, WAN, Ethernet
Education
Truckee Meadows Community College 1995 — 1997
Truckee Meadows Community College 1995 — 1997
Classes towards Assoc. Degree in, Accounting and Business Management
Deloux School of Cosmetology
Vonage Business July 2015 - Present
Plano Hispanic Chamber of Commerce September 2015 - Present
SeeiTOi November 2013 - July 2015
Internap May 2014 - October 2014
XO Communications October 2011 - May 2014
Fire Rock Products, LLC May 2011 - October 2011
Cbeyond August 2008 - May 2011
Cbeyond August 2008 - May 2011
Polo's Restaurant August 2006 - August 2008
La Garita Club in Southfork, Colorado May 2006 - August 2006
Skills
Bilingual-Spanish, Direct Sales, Business Travel, Telecommunications, Telephone Skills, Telephony, SQL Server, MPLS, Mobile Applications, Internet Services, Internet Security, Inside Sales, Social Networking, Professional Networking, Channel Partners, Channel Management, Global Business..., MPLS VPN, Fiber, Ethernet/IP, Wireless Broadband, Telecom Technologies, Telecom Infrastructure, Business Networking, Microsoft SQL Server, Optical Fiber, SaaS, Wireless, Account Management, Managed Services, CRM, Solution Selling, Sales Process, VoIP, Cloud Computing, Customer Retention, Co-location, Professional Services, Management, IaaS, Leadership, Product Management, Networking, Sales, Business Development, Sales Operations, Strategy, New Business Development, Go-to-market Strategy, Salesforce.com
Education
East Central University 2003 — 2008
Business, Marketing/Psychology
Instituto Stella Maris, Mar Del Plata, Argentina 1999 — 2002
Economics, Finance/MArketing
Vonage Business December 2014 - Present
FrontPoint Security May 2014 - December 2014
LP Landscaping April 2013 - April 2014
J.Crew June 2010 - June 2012
Skills
Team Leadership, Microsoft Office, Sales, Cisco Technologies, Microsoft SQL Server, Red Prairie, SAP, SharePoint, Customer Service, Customer Satisfaction, Adobe, eWFM, SAP EWM, Java, Eclipse, C#, Network Topology, VDI, Polycom Video..., IT Solutions, PBX, Point to Point, Circuits, Firewalls, PSTN, L2/L3 protocols, SIP, SIP Trunking, Routers, Switches, T1, Dia, Broadsoft, Broadworks, IaaS, Cloud Computing, VMware, LIN, Microsoft Excel, Social Media, Account Management
Education
Central Virginia Community College 2013 — 2014
Associate of Science (A.S.), Computer Engineering
Liberty University
Computer Engineering
Capital High School 2006 — 2010
HSD, General Studies
Vonage Business March 2015 - Present
Align Networks February 2014 - February 2015
IMA Marketing Services February 2012 - February 2014
RadioShack November 2009 - February 2012
Skills
Management, Strategic Planning, Customer Service, Marketing, Event Management, Leadership, Marketing Strategy
Education
Old Dominion University 2005 — 2010
Bachelor of Arts (B.A.), Psychology
Vonage Business March 2014 - Present
Vonage Business December 2013 - February 2014
Magens Bay Concessions Inc May 2013 - October 2013
Magens Bay Concessions Inc May 2012 - August 2012
Magens Bay Concessions Inc May 2011 - August 2011
Skills
Public Speaking, Microsoft Office, Higher Education, Research, PowerPoint, Microsoft Excel, Management, Facebook, Event Planning, Sales
Education
The University of Georgia 2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Antilles School 2005 — 2009
High School
Vonage Business November 2014 - Present
Vonage Business February 2014 - November 2014
ADEX Medical Staffing January 2012 - February 2014
Skills
Account Management, Customer Service, Salesforce.com, Sales, Management
Education
Georgia Southern University 2008 — 2011
Bachelor’s Degree, Marketing/Marketing Management, General
LaGrange College 2006 — 2007
Marketing/Marketing Management, General
Vonage Business August 2015 - Present
Cherokee County Board of Education July 2013 - Present
Berrien County Board of Education July 2012 - July 2013
Tech Rec August 2007 - May 2011
Skills
Web Development, Responsive Web Design, HAML, CSS3, JavaScript, CoffeeScript, jQuery, Node.js, MySQL, AngularJS, SASS, Ruby, Ruby on Rails, Git, Github, RESTful architecture, MVC Architecture, Heroku, PHP, Python, Linux, Physics, Problem Solving, Teaching, Mathematical Modeling
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Georgia Institute of Technology 2007 — 2011
Bachelors of Science, Physics
Kenensaw State University 2011 — 2012
Master's in the art of Teaching, Teaching physics
Vonage Business February 2015 - Present
M.A.R.E. Labs February 2003 - Present
Computer Data Exchange October 2012 - May 2013
Property Masters Inc August 2011 - November 2011
ERS Solutions June 2008 - February 2009
Prism Pointe Technologies June 2008 - December 2008
Automations Tech January 2000 - January 2002
Skills
Civilian Communication..., Warfare Communications, International Relations, Servers, Network Administration, Cisco Technologies, Networking, Security, TCP/IP, Microsoft Exchange, Troubleshooting, Databases, Linux, Hardware, Operating Systems, Technical Support, Microsoft Office, Software Installation, System Deployment, Help Desk Support, Management, Customer Service, Computer Hardware
Education
Walden University 2015 — 2018
Doctorate of Information Technology, ITEC, Cyber Security and Forensics
Everest University-South Orlando 2014 — 2016
Bachelor's Degree, Computer Programming, Pending. (Transferring to Walden 5/2015 due to VA accreditation issues)
Anthem College-Atlanta 2005 — 2007
Associates of Applied Sciences in Information Technology, AAS in Information Technology, 3.9 GPA
New Horizons Computer Learning 2001 — 2002
Certification, ICND, Information Management
U.S Army School of Technology and Signal 1999 — 2002
Associate's degree, Warfare Communications
Vonage Business May 2015 - Present
gUnify April 2013 - Present
Jenni Williams Consulting March 2013 - May 2015
Google March 2011 - March 2013
Google January 2008 - March 2011
Postini, Inc February 2007 - January 2008
Postini, Inc August 2003 - February 2007
Keynote Systems August 2002 - July 2003
Keynote Systems August 2000 - August 2002
Cellular One August 1997 - August 2000
Skills
Salesforce.com, Google Apps, Project Management, Channel Partners, Team Leadership, Collaborative Problem..., Technical Account..., Account Management, SaaS, Cloud Computing, Channel Strategy, Enterprise Software, Start-ups, Program Management, CRM, Strategy, Partner Management, Integration, Product Management, Cross-functional Team..., Telecommunications, Selling, Management
Education
San Francisco State University
BS
Vonage Business March 2015 - Present
ADT Security Services September 2002 - September 2014
Scenario Publications December 2001 - September 2002
Sprint Nextel (Digicom) March 1996 - December 2001
Skills
Customer Service, Account Management, Sales Management, New Business Development, Leadership, Negotiation, Training, Cold Calling, Customer Satisfaction, Team Leadership
Education
Bradley University 1984 — 1988
Bachelor's Degree, Graphic Communications and Design
Vonage Business November 2014 - Present
Vonage Business February 2014 - November 2014
SEG October 2013 - January 2014
C.H. Robinson July 2013 - October 2013
Skills
Telecommunications, Salesforce.com, Sales Process, Advertising, Marketing, VoIP, Logistics, Operations Management, Account Management, 3PL, Supply Chain..., Customer Satisfaction, LTL, B2B Marketing, Inventory Management, Negotiation, Logistics Management, Transportation..., Marketing Communications, Marketing Strategy, Transportation, Social Media Marketing, B2B, Marketing Management, New Business Development, Direct Sales, Event Marketing Strategy, Customs Regulations, Microsoft SQL Server, Microsoft Publisher, Microsoft Excel, Microsoft Word, Microsoft Access
Education
Georgia Southern University - College of Business Administration 2008 — 2013
Bachelor of Business Administration (BBA), Marketing, Logistics, Public Relations
Annandale High School 2006 — 2008
Croatan High School 2005 — 2006
Houston County High School 2004 — 2005
Vonage Business September 2014 - Present
ADT Security Services December 2011 - August 2014
Clearwire July 2010 - May 2011
FedEx March 2007 - July 2010
Silverpop June 2006 - February 2007
Sprint Nextel January 2005 - June 2006
VoicePad January 2003 - December 2004
AT&T Wireless November 2001 - December 2002
Powertel, Inc April 2000 - August 2001
LTCW, Inc. 1999 - 2000
Skills
Budget, Multi-channel Marketing, Lead Generation, B2B Marketing, Salesforce.com, Product Marketing, Interactive Marketing, Direct Marketing, Segmentation, Marketing Strategy, B2B, Account Management, Cross-functional Team..., Email Marketing, Program Management, Strategy, Budgets, CRM, Management, Digital Marketing, Sales Management, Marketing, Leadership, Business Development
Education
Lindenwood University 1997 — 1999
BA, Marketing
Miami Killian Senior High School 1990 — 1993
High School Diploma, High School Diploma
Vonage Business September 2015 - Present
iCore Networks August 2015 - September 2015
Enterprise Rent-A-Car February 2015 - August 2015
Enterprise Rent-A-Car June 2014 - February 2015
Vector Marketing May 2013 - September 2013
Education
Florida Southern College 2012 — 2014
Bachelor of Arts (B.A.), Psychology
Montgomery College 2011 — 2012
Associate of Arts (AA), History
Vonage Business April 2015 - Present
Ricoh Americas Corporation March 2014 - April 2015
ANPI April 2013 - March 2014
Ricoh Americas Corporation November 2012 - April 2013
Skills
Salesforce.com, Account Management, Enterprise Mobility, Contact Center..., Web Analytics, Video Conferencing, Salesforce integration, Broadsoft, UCaaS, MPLS, Voice integration, Web Conferencing, voice applications, Sales Process, Enterprise Software, Customer Service, Direct Sales, Team Leadership, Unified Communications, Strategic Communications, Telecommunications, CRM, Solution Selling, VoIP, Forecasting, Process Improvement, SaaS, Sales Operations, Networking, Clio, Professional Services, Cloud Computing, SIP Trunking, BYOD, Leveraging Strategic..., Mobile Devices, Strategic Partnerships, Cold Calling
Education
Piedmont College
B.A., Business Administration/ Consumer Marketing
Vonage Business September 2015 - Present
Education
Georgia Southern University - College of Business Administration 2009 — 2012
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
Vonage Business October 2014 - Present
Stoney River November 2010 - June 2014
Kennesaw State University January 2011 - December 2012
Turf Toe Landscaping January 2008 - 2012
Skills
Creative Problem Solving, Cross-functional Team..., Microsoft Office, Project Management, Fitness Consulting, Customer Satisfaction, Social Networking, Personal Chef Services, Experienced Sales..., Team Management, Logistics, Marketing, Time Management, Account Management, Customer Service, Microsoft Word, Sales, Leadership, Microsoft Excel, Public Speaking, PowerPoint, Management, Social Media
Education
Kennesaw State University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Professional Sales
Kennesaw State University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Sales, Distribution, and Marketing Operations, General
Vonage Business April 2015 - Present
SimpleSignal October 2011 - April 2015
Self Employed (Freelance) August 2010 - December 2013
University of Memphis August 2009 - December 2010
Askew Hargraves Harcourt and Associates August 2007 - December 2007
Clearview Consulting, LLC August 2003 - December 2007
Nissan Liftrucks of Memphis August 2006 - July 2007
Field of Screams Haunted House August 2003 - October 2005
Hurricane Katrina September 2004 - September 2004
Skills
Social Media, Online PR, Marketing, Marketing Communications, Facebook, Twitter, LinkedIn, Google Analytics, google+, Event Planning, Event Management, Event Marketing, SEO, Writing, Press Releases, Public Relations, Strategic Planning, Media Relations, Crisis Communications, Copywriting, Blogging, Social Media Marketing, WordPress, Email Marketing, Editing, Social Networking, Advertising, Journalism, Monologues, Google+, Sales, Newsletters, Proposal Writing, Corporate Communications, Fundraising, Strategic Communications, Brand Management, Rubber Stamps
Education
The University of Memphis 2008 — 2011
MA, Journalism - Public Relations concentration
The University of Memphis 1997 — 2003
BS, Business Administration-Marketing Management
Germantown High School 1993 — 1997
High School diploma
Vonage Business August 2013 - Present
trueITpros, LLC December 2012 - August 2013
CoreNet Global February 2011 - October 2012
Mississippi Association of REALTORS® March 2009 - January 2011
Millsaps College July 2008 - February 2009
Millsaps College August 2006 - May 2008
Skills
Real Estate, Project Management, Budgets, Social Media, Nonprofits, Fundraising, Web Design, Web Development, Wireframes, Technical Support, CSS, Networking, SharePoint, Dreamweaver, Training, Windows, Microsoft SQL Server, Facebook, MySQL
Education
Millsaps College 2004 — 2008
B.A.
Vonage Business September 2015 - Present
Vonage Business Solutions March 2015 - Present
TSV Viernheim January 2014 - December 2014
Vfr Mannheim August 2013 - December 2013
UAB Campus Recreation Center April 2013 - August 2013
Student Athlete Advisory Committee August 2012 - November 2012
UAB Mens Soccer August 2009 - November 2012
Mike Getman Soccer Camps June 2009 - July 2012
Homewood Soccer Club February 2012 - May 2012
Skills
Sports, Social Media, Marketing, Fitness, Microsoft Excel, Organizational..., Proficient Typing Skills, Coaching, Excellent Interpersonal..., Good Microsoft Word and..., Excellent Team work..., Enthusiast, Sales, Public Speaking, Customer Service
Education
University of Alabama at Birmingham 2009 — 2013
Psychology
Vonage Business September 2015 - Present
iCore Networks May 2015 - September 2015
The Game Grill & Bar June 2014 - February 2015
Akron Racers March 2014 - August 2014
North Commons October 2011 - May 2014
Undergraduate Admissions March 2013 - April 2014
O'Charley's July 2012 - November 2012
ManCan Agency August 2010 - September 2010
Skills
Teamwork, Customer Service, Leadership, Microsoft Word, Management, Time Management, PowerPoint, Microsoft Excel, Communication, Promotions, English, Diversity Training, Data Analysis, Communication Skills, Survey Research, Project Management, Social Media, Google Docs, R, Event Management, Purchase Order Finance, Micros, CBORD, Timekeeping, Facebook, Food & Beverage, Social Networking, Event Planning
Education
The Ohio State University 2010 — 2014
Bachelor's Degree, Mathematics, 3.187
The Ohio State University 2010 — 2011
Associate's Degree, Arts
Marlington High School 2006 — 2010
Honors
Vonage Business August 2015 - Present
Springbot September 2014 - July 2015
WhatCounts May 2014 - August 2014
Insight Global April 2013 - December 2013
Skills
Hospitality, Event Management, Hospitality Management, Customer Service, Food & Beverage, Temporary Placement, Front Office, Hospitality Industry, Recruiting, Hotels, Restaurants, Time Management, Catering, PowerPoint, Restaurant Management, Sales Management, Operations Management, Hotel Management, Revenue Analysis, Banquets, Microsoft Office, Resorts, Retail, Sales, Technical Recruiting, Management, Marketing, Public Relations, Social Media, Social Media Marketing, Marketing Strategy, Cold Calling, Email Marketing, Cypress
Education
Florida State University 2007 — 2012
BS, Hospitality Management
Vonage Business April 2015 - Present
Level 3 Communications December 2010 - April 2015
Comcast Cable February 2010 - December 2010
Skills
Co-location
Education
Fairleigh Dickinson University 2002 — 2006
Bachelors, Psychology
Vonage Business November 2014 - Present
Blind By Noon/ Home Depot May 2014 - November 2014
Your Brand Cafe January 2013 - April 2014
ClickReady Marketing May 2013 - December 2013
Walgreens June 2012 - December 2012
Skills
Marketing, Sales, Social Networking
Education
Georgia College and State University
Bachelor of Business Administration, Management
Milton High School
High School Diploma
Vonage Business August 2015 - Present
Skills
Marketing Strategy, Customer Relations, Problem Solving, Proposal Writing, Telecommunications, Customer Service, Business Development, Account Management, Online Marketing, Marketing, Email Marketing, CRM
Education
Montclair State University 2009 — 2011
MBA, Marketing and Management
Montclair State University 2004 — 2008
B.S., Marketing
Vonage Business February 2015 - Present
ProVision Communications June 2011 - February 2015
Integra Telecom April 2008 - June 2010
Mountain Telecom Inc (MTI) 2006 - 2007
Self Employed - Telecom Contractor 2002 - 2007
Norstan Communications 1985 - 2001
Skills
Unified Communications, Managed Services, Wireless, Networking, Solution Selling, Telephony, Project Management, Account Management, SIP, MPLS Networking, Provisioning, Analysis, Customer Service, Network Design, Telecommunications, Co-location, Salesforce.com, Wireless Networking, Ethernet, Cabling, Training, Call Centers, IP, T1, VoIP, SIP Trunking, WAN, Direct Sales, Avaya, Data Center, Cloud Computing, Optical Fiber, LAN-WAN, MPLS, Broadband
Education
Excelsior College
Bachelor of Science (BS), Sociology and Business
Vonage Business April 2015 - Present
SimpleSignal October 2013 - March 2015
Loud and Clear Telecommunications April 2010 - October 2013
DigitalBridge Communications Corp. June 2008 - April 2010
OneConnect November 2003 - June 2008
OneConnectIP 2003 - 2008
Rockwell Automation April 1997 - November 2000
SynerNet 1993 - 1997
Skills
VoIP, Troubleshooting, Telecommunications, Sales Management, Product Development, Product Management, Firewalls, Switches, WAN, SIP, Wireless, Windows, Customer Relations, WiMAX, DSL, Routers, Network Design, IP, Ethernet, Team Leadership, Cloud Computing, Direct Sales, Hardware, Network Administration, Mobile, Customer Service, Call Centers, Routing, Business Development, Cisco Technologies, Mobile Devices, MPLS, Networking, Telephony, Unified Communications, Security, Data Center, Network Architecture, SaaS, Network Engineering, Sales Operations, Enterprise Software, Managed Services, Wireless Networking, LAN-WAN, Co-location, Integration, Internet Services, Channel Partners, SIP Trunking
Education
DeVry University 1991 — 1994
BS, Computer Information Systems
Big Sky High 1984 — 1988
High School
Vonage Business StudentFlagler College2010 - 2015
Community Hospice of Northeast Florida August 2014 - 2014
Atlantic pool services April 2012 - August 2013
Fairfax County Public Schools April 2012 - August 2012
Skills
Nonprofits, Research, Fundraising, Editing, PowerPoint, Higher Education, Community Outreach, Microsoft Office, Volunteer Management, Public Speaking
Education
Flagler College 2010 — 2015
Sociology
Oakton High School
Vonage Business June 2015 - Present
Forum Fixturing & Installations February 2014 - Present
Kasey At The Bat January 2014 - Present
Rome Braves March 2014 - September 2014
Atlanta Braves January 2013 - November 2013
Midland RockHounds November 2011 - December 2012
Visalia Rawhide Baseball Club January 2011 - October 2011
University of Georgia January 2009 - December 2010
Forum Fixturing & Installations May 2008 - December 2010
Athens Pirates College Summer Baseball Club February 2010 - October 2010
Skills
Social Media, Community Relations, Volunteer Coordination, Event Management, Word, Public Relations, PowerPoint, Excel, Fundraising, Grassroots Marketing, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Volunteer Management, Community Development, Sports Management, Blogging, Sports Marketing, Ticket Sales, Marketing, Sports, Facebook, Event Planning, Sales, Advertising, Press Releases, Nonprofits, Sponsorship, Social Networking, Management, Media Relations, Sports Writing, Social Media Marketing, Teamwork, Newsletters, WordPress, Photoshop, Public Speaking
Education
The University of Georgia 2007 — 2010
Bachelor of Science in Education, Sport Management
GroupM September 2015 - Present
Vonage Business June 2015 - September 2015
Zaxby's July 2013 - April 2015
Jackacudas Seafood & Sushi May 2014 - August 2014
Skills
Marketing, Sales, Business-to-Business..., Microsoft Office, Consumer Behaviour, Data Analysis, Customer Service, Marketing Research, E-commerce, Social Networking, SPSS, Microsoft Word, Microsoft Powerpoint, Financial Analysis, Microsoft Excel, Web Design, Social Media
Education
Georgia College and State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Marketing
Vonage Business September 2015 — January 2018
iCore Networks November 2014 — September 2015
MegaPath November 2013 — November 2014
MegaPath January 2012 — August 2013
Macados August 2011 — December 2011
U.S. Department of the Interior July 2008 — August 2011
Longwood University August 2008 — June 2011
Accelera Solutions Inc. January 2018 — Present
Skills
Computer Maintenance, Computer Hardware, Languages, Customer Service, Telephone Skills, Troubleshooting, Data Entry, Microsoft Office, Software Installation, Outlook, Word, PowerPoint, Customer Satisfaction, Access, Windows, Problem Solving, Excel, Teamwork, Documentation, Research, Customer Relations, Mentoring, Facebook, Social Networking, Public Speaking, Social Media, Spanish, Team Leadership, Coordination, Microsoft Word, Computer Security, Team Building, Hardware, Leadership, Salesforce.com, Telecommunications, Account Management, Security, Networking, Management, VoIP, Sales, Vendor Management, Managed Services, System Administration, Time Management, Solution Selling, IP, Technical Support
Education
Longwood University 2006 — 2011
BA, German Language, International Economics, Spanish, Computer Science
Paris-Lodron Universität Salzburg 2008 — 2009
german, Germanistik
Westfield highschool 2002 — 2006
Westfield High school 2002-2006 Advanced Diploma, Advanced Diploma AP scholar
Vonage Business April 2015 - Present
McKesson January 2015 - March 2015
eSecuritel May 2014 - August 2014
Cbeyond December 2012 - January 2014
Cbeyond November 2009 - December 2012
Cbeyond January 2008 - September 2009
Cbeyond 2007 - 2008
Cbeyond January 2004 - December 2007
Cbeyond 2001 - 2004
TXU Communications 1999 - October 2000
Skills
Quality Assurance, SDLC, Integration, Vendor Management, Requirements Analysis, Cloud Computing, Business Analysis, Process Improvement, Telecommunications, Project Management, Business Process, SaaS, Business Process..., Six Sigma, Business Intelligence, PMP, Managed Services, Agile Project Management, Quality Center, Change Management, IT Strategy, Disaster Recovery, Software Development, User Acceptance Testing, CRM, Project Portfolio..., SQL, Cross-functional Team..., SharePoint, Enterprise Architecture, ITIL, Team Building, Program Management, Software Documentation, Product Management, Agile Methodologies, MS Project, Software Project..., Requirements Gathering, Enterprise Software, IT Management, Business Requirements, IT Service Management, Solution Architecture, VoIP, Siebel, Process Development, Problem Solving, Product Development, Test Director
Education
Georgia State University 1991 — 1994
Master of Science, Math with Computer Science Concentration
Georgia State University 1987 — 1991
Bachelor of Science, Math with Computer Science Constration
Vonage Business December 2014 - Present
Freelance Writing and Digital Marketing January 2006 - Present
Gateway Center October 2013 - December 2014
Gateway Center January 2013 - October 2013
Gateway Center August 2012 - February 2013
Canvas December 2009 - May 2012
Skills
Social Media Marketing, Social Media, Blogging, Public Speaking, Public Relations, Event Planning, Content Strategy, Nonprofits, Microsoft Office, Non-profits, Copywriting, Marketing, Community Outreach, Marketing Strategy, Fundraising, Management, Event Management, Team Building, Creative Writing, Editing, Training, Budgets, Spanish, Proposal Writing, Speech Writing, Strategic Planning, Marketing Communications, Networking, Long Distance Running, Outstanding..., Advertising, Press Releases, Research, Creative Direction, Editorial, News Writing, Blogging Software, Email Marketing, Website Development, MailChimp, Communication Training, Tumblr, Conflict Management, Account Management, WordPress, Photography, Facebook, CMS, RightNow
Education
Kennesaw State University
Bachelor of Arts (B.A.), English Literature
Universidad de Salamanca 2005 — 2005
Spanish Certificate, Spanish
Sandy Creek High School 1997 — 2000
College Prep Diploma
Vonage Business September 2015 - Present
iCore Networks November 2013 - September 2015
iCore Networks October 2012 - October 2013
iCore Networks June 2011 - October 2012
Verizon Wireless October 2009 - July 2011
Motorola Inc, South Plainfield NJ January 2008 - October 2009
New Jersey Institute of Technology September 2006 - August 2008
KPMG Professional Services, Lagos Nigeria 2004 - 2004
Skills
Telecommunications, Routers, Wireless, OSPF, Routing, Cisco IOS, Cisco Routers, Cisco Routing &..., Cisco Certified, Ethernet, Network Security, SDH, Troubleshooting, QoS, Network Administration, VPN, BGP, LAN-WAN, Network Design, EIGRP, Networking, RIP, DNS, GSM, Integration, TCP/IP, MPLS VPN, VoIP
Education
New Jersey Institute of Technology 2006 — 2008
Masters, Telecommunications
University of Ado-Ekiti 2000 — 2007
BEng, Electrical
Vonage Business April 2015 - Present
Level 3 Communications November 2013 - March 2015
Level 3 Communications August 2009 - October 2013
AT&T July 2007 - February 2009
AT&T February 2002 - June 2007
SBC February 1999 - January 2002
SBC June 1997 - January 1999
AT&T January 1996 - June 1996
Skills
MPLS, VoIP, Solution Selling, Consultative Selling, Contract Negotiation, DWDM, SIP Trunking, CDN, IP, Global Strategy, Challenger Selling, Low Latency Solutions, Selling, Wireless, Co-location, Sales, Data Center, Managed Services, Ethernet, Cloud Computing, Sales Operations, Unified Communications, Telecommunications, SIP, Sales Process, Telephony, Strategy, Direct Sales, Professional Services, Management
Education
Iowa State University 1991 — 1995
B.A., Business Communications
Vonage Business February 2014 - Present
Cable ONE December 2007 - February 2014
Fujitsu Network Communications 2000 - 2004
Skills
Fiber Optics, VoIP, IP, Telecommunications, Wireless, DWDM, Metro Ethernet, SDH, Ethernet, Broadband, Troubleshooting, Optical Fiber, Technical Support, Integration, DSL, Switches, MPLS, Network Design
Education
University of Phoenix 2003 — 2004
General Studies
United States Army 1995 — 2000
Vonage Business June 2014 - Present
BTI Group September 2012 - June 2014
IES April 2011 - September 2012
Applied Business Communications June 2005 - April 2011
Telecommunications Industry 1995 - 2005
Skills
Management, Telecommunications, Wireless, VoIP, Project Management, Data Center, Optical Fiber, Project Planning, Cabling, Contract Negotiation, Program Management, Fiber Optics, Telephony, Vendor Management
Education
Arizona State University
BLS, School of Letters and Sciences
Project Management Institute (PMI) 2010 — 2010
Project Management Professional (PMP), Project Management
Villanova University 2009 — 2009
Master Certificate in Applied Project Management, Project Management
Vonage Business August 2015 - Present
Clinique December 2008 - Present
National Safe Boating Council December 2013 - August 2015
In-Q-Tel June 2013 - October 2013
Wonda Music March 2013 - May 2013
Nova Spine and Injury Center August 2009 - August 2012
Macy's June 2008 - November 2008
Fairlakes Children Center December 2006 - April 2008
Skills
Research, Teamwork, Public Relations, Public Speaking, Writing, Event Planning, Social Media Marketing, Marketing Communications, New Business..., Marketing Strategy, Recruiting, Event Management, Leadership, Time Management, Management, Marketing, Social Media, Sales Promotion, Facebook
Education
George Mason University 2008 — 2012
Bachelor of Arts (B.A.), Interpersonal & Organizational Communications
Vonage Business September 2015 - Present
iCore Networks August 2014 - Present
Nortec Communications January 2014 - July 2014
Geomant July 2013 - December 2013
Avaya, Australia July 2008 - February 2013
Nortel December 2006 - July 2008
Nortel August 2003 - August 2006
Nortel August 2000 - August 2003
Agroasemex S.A Queretaro, Mexico August 1997 - August 2000
Skills
Network Assesment..., VoIP, Unified Communications, Contact Centers, verint call recording, Messaging, Wireless, Satellite Communications, SIP, System Administration, System Design, Solution Architecture, Solution Implementation, IT Solutions, IVR
Education
Saint Petersburg University of Telecommunications 1995 — 1997
MSc, Satellite Telecommunications
Saint Petersburg University of Telecommunications 1990 — 1995
BSc., Radiocommunication, Television and Radiobroadcasting
Instituto Tecnológico y de Estudios Superiores de Monterrey 1986 — 1990
BSc
Vonage Business July 2014 - Present
Wells Fargo Advisors November 2011 - March 2013
The Mergis Group January 2011 - March 2013
American Investment Exchange January 2010 - January 2011
American Health Centers January 2009 - January 2010
Bodyworks Health, Fitness, and Rehabilitation January 2008 - January 2009
Carlyle and Company January 2007 - January 2008
Skills
Customer Service, Management, Training, Sales, Team Building, Leadership, Microsoft Office, Advertising, Microsoft Excel, Social Networking
Education
Marshall University 2005 — 2007
Business Administration, Business Administration
Morehead State University 2002 — 2004
Marketing
Morehead State University
Vonage Business August 2015 - Present
iCore Networks March 2015 - August 2015
iCore Networks July 2014 - February 2015
iCore Networks December 2013 - June 2014
iCore Networks June 2013 - December 2013
U.S. Secret Service September 2012 - December 2012
BIO-key International May 2012 - August 2012
BIO-key International May 2010 - September 2011
Skills
Microsoft Office, SaaS, Cloud Computing, Social Media, PowerPoint, Team Leadership, Microsoft Excel, Salesforce.com, Microsoft Word, Management, Sales, Security, Negotiation, Photoshop, Access, Business Strategy, Project Management, Business Development, New Business Development, Marketing Strategy, CRM, Marketing, Lead Generation
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Criminal Justice, Criminology
John Cabot University 2011 — 2011
Political Science
Vonage Business September 2015 - Present
NetWolves September 2014 - September 2015
Perseus Telecom April 2014 - August 2014
Telecom Brokerage INC. July 2012 - March 2014
Telecom Brokerage INC. May 2012 - March 2014
Skills
Channel, Telecommunications, Managed Services, Co-location, Cloud Computing, Salesforce.com, Sales, Solution Selling, Direct Sales, Unified Communications, Strategic Partnerships, Sales Operations, Management, Account Management, Call Centers, Leadership, Sales Management, Selling, Lead Generation, Data Center, Networking, Channel Partners, Cold Calling, MPLS, VoIP, Telephony, Customer Retention, SIP Trunking, B2B, Wireless, Hosted Services, PRI, SaaS, Long Distance, SIP, Ethernet, T1, CRM, Channel Sales
Education
University of Illinois at Chicago 2007 — 2010
Bachelor of Arts, Psychology
Libertyville Highschool
Vernon Hills High School
Vonage Business September 2015 - Present
iCore Networks March 2015 - September 2015
MegaPath Inc. November 2011 - March 2015
Levi Strauss & Co November 2009 - November 2011
Verizon Connective Solutions August 2009 - September 2009
Journey's April 2009 - May 2009
Journey's July 2008 - April 2009
Pacific Sunwear August 2004 - July 2008
Namco February 2003 - August 2004
Market Source March 2002 - February 2003
Skills
Management, Customer Service, SharePoint, Microsoft Office, Troubleshooting, Networking, Telecommunications, Windows 7, Cisco Technologies, Team Leadership, Technical Support, Network Administration, VoIP, Customer Satisfaction, Switches, Routers, Computer Hardware, Training, Team Management, Retail, System Administration, Help Desk Support, Network Engineering, Customer Experience, Hardware, IT Management, Network Design, IP, TCP/IP, Call Centers
Education
University of Phoenix 2015 — 2016
Associate’s Degree, Information Technology
Northern Virginia Community College
Information Technology
TESST College of Technology
Network Information Systems
Vonage Business January 2015 - Present
Self-employed 2012 - Present
Barberton Public Library October 1987 - June 1997
Skills
Creative Writing, Short Stories, Fiction, Fiction Writing, Storytelling, Freelance Writing, Novels, Non-fiction, Books, Copy Editing, Published Author, Blogging, Poetry, Web Content, Ebooks, Creative Writer
Education
Southern New Hampshire University 2013 — 2017
Accounting Finance
Chippewa High School 1982 — 1986
Vonage Business April 2015 - Present
Turner Broadcasting February 2011 - March 2015
Delta Air Lines February 2008 - February 2011
CBS Radio March 2006 - February 2008
Skills
Web Development, Drupal, CSS, JavaScript, HTML 5, PHP, Front-end, CMS, HTML, jQuery, User Interface, OOP, Photoshop, Dreamweaver, User Experience, JSON, Front-end web devlopment, Illustrator, Compass, Git, Agile Methodologies, Kanban, Scrum, Tortoise SVN, HTML5
Education
American University
Bachelor of Science (BS), Multimedia Design & Development
Vonage Business July 2015 - Present
Telesphere March 2013 - July 2015
Crexendo Business Solutions September 2012 - March 2013
Telesphere August 2007 - August 2012
Broadvox March 2006 - July 2007
Broadvox August 2005 - March 2006
Corporate Collection Services Inc June 2003 - January 2004
Expedient January 2001 - January 2003
Lightstream Internet January 2001 - October 2001
Datavantage 1999 - 2000
Skills
Network Monitoring..., Linux, IT Operations, Service Delivery..., VoIP, MySQL, PostgreSQL, TimesTen, Microsoft SQL Server, BGP, OSPF, Unix Shell Scripting, Perl, PHP, JavaScript, Telephony, AcmePacket, BroadWorks, Polycom, Technical Documentation, Nagios, Cacti, RANCID
Education
Lakeland Community College 1999 — 2002
Vonage Business July 2015 - Present
Vocalocity, a Vonage company September 2013 - July 2015
Sweet Cheats June 2012 - September 2013
Skills
Editing, Creative Writing, Digital Photography, Writing, Social Media, Data Entry, Customer Service, Salesforce.com, Social Media Marketing, Blogging, Journalism
Education
Kennesaw State University 2011 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General
Georgia Highlands College 2008 — 2010
Associate of Arts (A.A.), English Language and Literature, General