Alliance Data card services
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Alliance Data card services Employees
Alliance Data card services February 2014 - Present
rue21 March 2013 - February 2014
New York & Company February 2008 - March 2013
New York & Company July 2006 - February 2008
Education
Indiana University—Purdue University Fort Wayne 1996 — 2000
Bachelor, Business Management
Alliance Data card services 2009 - Present
Indiana Wesleyan University 2011 - Present
Synchrony Financial 2001 - 2009
Commonwealth Bank & Trust 1998 - 2001
Skills
Account Management, Strategic Planning, Process Improvement, Cross-functional Team..., Marketing Strategy, Strategy, Sales Management, Business Development, Product Management, Program Management, Management, Team Building, Marketing, Market Research, Change Management, Sales, Team Leadership, New Business Development, Retail, Selling, Fundraising, CRM, Executive Management, Competitive Analysis, Strategic Partnerships, Business Strategy, Start-ups, Training, Leadership Development, Salesforce.com
Education
University of Louisville
BSBA, Management
Wright State University
MBA, Management, Innovation and Technology
Alliance Data card services December 2012 - Present
Tween Brands August 2013 - December 2013
Belk November 2007 - May 2012
Skirt! Magazine November 2004 - 2007
Skills
Creative Direction, Advertising, Layout, Graphic Design, Graphics, Adobe Creative Suite, Art Direction, Typography, Magazines, Branding & Identity, Logo Design, Brand Development, Photography, Art, Publishing, Visual Communication, Direct Mail, InDesign
Education
Bowling Green State University 1998 — 2002
St.Ursula Academy 1994 — 1998
Alliance Data Card Services August 2015 - Present
Alliance Data January 2013 - July 2015
Alliance Data September 2011 - December 2012
Alliance Data August 2010 - August 2011
Limited Brands October 2009 - July 2010
The Longaberger Company September 1997 - January 2007
The Longaberger Company May 1994 - August 1997
Skills
Policy, Employee Relations, Open Enrollment, New Hire Orientation, Employment Law, Orientation, Unemployment Claims, HR Policies, Onboarding, Exit Interviews, Legal Compliance, Employee Benefits, Attendance Management, Succession Planning, 360 Feedback, New Hire Orientations, Coaching, Talent Management, Organizational..., Organizational Design, Leadership, Recruiting, Management, Training, Personnel Management, Workforce Planning, Interviews, Temporary Placement, Labor Relations, Change Management, Performance Management, Benefits Administration, HRIS, Human Resources, FMLA
Education
Keller Graduate School of DeVry University 2008 — 2011
Masters in Human Resources Management
The Ohio State University 2001 — 2001
Society for Human Resources Management
Mount Vernon Nazarene University 1989 — 1993
Bachelor Of Arts, Sports Management, Psychology
Reynoldsburg High School 1984 — 1986
College Prep, College Prep
Alliance Data card services April 2014 - Present
Bob Evans Farms, Inc. February 2010 - April 2014
IABC Columbus 2013 - 2014
Bob Evans Farms, Inc. June 2011 - February 2013
Bob Evans Farms, Inc. February 2010 - June 2011
Ohio State University College of Medicine October 2008 - February 2010
WOSU Public Media August 2009 - November 2009
Skills
Content Development, Public Relations, Event Planning, Social Media, Internal Communications, Crisis Communications, Press Releases, Strategy, Corporate Communications, Leadership, Publications, Proofreading, Community Outreach, Media Relations, Strategic Communications, Editing, Newsletters, Marketing Communications, Copywriting, Speech Writing, Social Media Marketing
Education
Franklin University 2012 — 2014
Master of Science (M.S.), Marketing/Communications, Graduated with 3.9 GPA
The Ohio State University 2005 — 2009
Bachelor of Arts, Major in Strategic Communications, Minor in Professional Writing
Alliance Data card services February 2014 - Present
JPMorgan Chase April 2013 - February 2014
Skills
Analysis, Economics, Microsoft Excel, Data Analysis, Econometrics, Loan Origination, Microsoft Office, Banking, Financial Analysis, Mortgage Banking, SQL, Leadership, SAS Certified Base..., SPSS, JMP, Risk Management
Education
The Ohio State University 2008 — 2012
Bachelor's degree, Economics
Alliance Data card services July 2015 - Present
News America Marketing June 2014 - February 2015
ACCO Brands June 2012 - April 2014
Community Insurance Group, LTD June 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Windows, Social Media, FileMaker, Lotus Notes, Cumulus, Cross-functional Team..., Time Management, Leadership, Marketing Strategy, Market Research, Sales, Communication, International Business, International Marketing
Education
University of Dayton 2010 — 2014
Bachelor of Business Administration (BBA), International Business and Marketing
Universität Augsburg 2013 — 2013
International Business and Marketing
Lehman Catholic High school 2006 — 2010
Alliance Data Card Services August 2011 - Present
Alliance Data August 2007 - August 2011
Alliance Data 2006 - 2007
Alliance Data 2004 - 2006
Skills
New Business Development, Business Strategy, Process Improvement, Financial Services, Management, Inspiring Leadership, Strategic Planning, Strategy, Product Innovation, Product Development, Strategic Leadership, Business Analysis, Analytics, Analysis, Sales, Product Management, Marketing
Education
The Ohio State University
BA, Philosophy
Alliance Data card services September 2015 - Present
Alliance Data card services October 2013 - September 2015
Alliance Data card services May 2012 - October 2013
The Ohio State University September 2009 - May 2012
The Ohio State University March 2008 - October 2011
The Ohio State University September 2008 - December 2009
Skills
R, Statistical Modeling, SAS, Statistics, Logistic Regression, Data Analysis, Bayesian statistics, Data Mining, SPSS, Analytics, Matlab, Minitab, Predictive Modeling, Statistical Computing, Bayesian methods, SAS programming, S-Plus, Linear Regression, LaTeX, Modeling, Statistical Consulting, Markov Chain Monte Carlo, Microsoft Excel, Segmentation, Hypothesis Testing, Probability Theory, Mathematica, Mandarin, FTP, Windows, Microsoft Office, bayesian, SQL Server, Regression, Mathematics, Sawtooth, PowerPoint, Python, Conjoint Analysis, Predictive Analytics, Machine Learning, SQL, Research, Quantitative Analytics, Data Classification
Education
The Ohio State University 2006 — 2012
Doctor of Philosophy (PhD), Statistics
Beijing Institute of Technology 2002 — 2006
Bachelor's degree, Mathematics
Alliance Data card services November 2014 - Present
J.P. Morgan Private Bank July 2014 - October 2014
J.P. Morgan Private Bank July 2011 - July 2014
Global Platinum Securities, LLC August 2009 - May 2011
The Davis Center for Portfolio Managment December 2007 - May 2011
J.P. Morgan Private Bank June 2010 - August 2010
Skills
Investments, Bloomberg, Investment Strategies, Private Banking, Equity Research, Mutual Funds, Equities, Estate Planning, Alternative Investments, Series 7, Financial Modeling, Portfolio Management
Education
University of Dayton 2007 — 2011
B.S., Finance, Entrepreneurship
Alliance Data - Card Services January 2009 - Present
ConnorCaitlin Talent Solutions January 2015 - Present
JPMorgan Chase - Retail Services 2005 - January 2009
Deloitte Consulting LLP 2004 - 2005
IBM Global Services September 1998 - December 2004
Skills
Vendor Management, ITIL, Cloud Computing, COBIT, IT Operations, Payment Card Processing, Mobile Technology, Private Label, Payment Systems, Public Speaking, P&L Management, IT Strategy
Education
Rochester Institute of Technology
Master of Science, Information Technology
State University of New York College at Oswego
Bachelor of Science, Finance
The Ohio State University
Executive Leadership Program
University of Notre Dame - Mendoza College of Business
Executive Leadership & Management Program
Alliance Data card services July 2015 - Present
The Hills Market July 2013 - July 2015
The Hills Market Downtown July 2012 - July 2013
Ohio University Event Services April 2011 - September 2011
Skills
Event Planning, Time Management, Customer Service, Event Management, Marketing, Microsoft Excel, Public Speaking, Leadership, Social Media, Management, Microsoft Office, Social Networking, Sales, PowerPoint
Education
Ohio University 2008 — 2012
Bachelors of Science in Human and Consumer Science Education, Restaurant, Hotel, and Tourism. Minor/Focus, Business Administration
American InterContinental University- London 2012 — 2012
European History
Alliance Data card services March 2015 - Present
Alliance Data card services March 2013 - March 2015
Wireless Advocates August 2011 - March 2013
Cincinnati Bell April 2008 - 2010
Cincinnati Bell September 2004 - April 2008
Skills
Customer Service, Marketing Strategy, Sales, Sales Management, Direct Sales, Leadership, Coaching, Team Building, Public Speaking, Account Management, Team Leadership, Event Planning, Building Relationships, Management, Sales Process, Contract Negotiation
Education
Indiana Wesleyan University
Bachelor's degree, Management
Alliance Data card services October 2013 - Present
OSU Counseling and Consultation Services October 2008 - August 2012
Kroger February 2006 - June 2009
Skills
Critical Thinking, Microsoft Office, Multi Tasking, Fast Learner, Customer Service, Leadership, Strategic Planning
Education
The Ohio State University 2007 — 2012
Bachelor's degree, Civil Engineering
Alliance Data card services February 2013 - Present
ITT Technical Institute March 2014 - Present
National College of Business & Technology June 2010 - January 2014
Cardinal Health June 2010 - January 2013
JP Morgan March 2003 - June 2010
Covansys (A CSC Company), CBSI, Costello & Associates January 1994 - February 2003
SHL Systemhouse, Inc. May 1991 - December 1993
Logicon, Inc. January 1990 - April 1991
Skills
Project Management, PMO, Vendor Management, Department Integration, Leading Volunteer..., Offshore, P&L Management, Infrastructure Projects, Interviewing, Data Migration, Resource Management, Executive Influence, Change Management, Budget Management, COBOL, DB2, Unix, JCL, CICS, AS400, IBM Mainframe, MVS, PeopleSoft, SharePoint, Sybase, Lotus Notes, Access, Crystal Reports, Windows, SQL Server, SAP, Websphere, Microsoft Office, TSO, Infrastructure, Program Management, Portfolio Management, Budgets, Microsoft SQL Server, SDLC, Leadership, Management, PMP, Software Project..., Team Building, Project Portfolio..., Process Improvement, CRM, Integration, Business Analysis
Education
California State University-Long Beach 1987 — 1989
Bachelor of Science, Mathematics and Computer Science
Rancho Santiago College 1983 — 1986
Associate of Science, Engineering Design and Drafting
Alliance Data card services November 2012 - Present
Self Employed May 2012 - November 2012
improveit! 360 January 2011 - May 2012
Afni January 2006 - October 2009
Afni June 2000 - December 2005
Afni May 1998 - June 2000
360 Communications January 1997 - January 1998
360 Communications January 1996 - January 1997
360 Communications January 1994 - January 1996
360 Communications January 1993 - December 1993
Skills
Call Center Design, Project Management, Leadership, Call Center Technology, Technical teams, Help Desk Management, Business Analysis, Call routing, Call Recording, Workforce Management, Executive Decision..., Salesforce.com, Telecommunications, CRM, CTI, PMP, Large Systems..., Call Center, Business Intelligence, Customer Satisfaction, Call Centers, Help Desk Support, Customer Experience, Outsourcing, IT Management, Cross-functional Team..., Cloud Computing, Team Leadership, Vendor Management, Software Development, IT Strategy, SDLC, Program Management, Team Building, Team Management, Training, Customer Retention, Strategic Planning, Budgets, Sales, Process Improvement, Contact Centers, Strategy, Management, Business Process...
Education
Argosy University 1994 — 1996
Masters, Business Administration
University of Dayton 1980 — 1984
Bachlor of Science, Business Management
Heath High School 1976 — 1980
Alliance Data card services August 2014 - Present
Alliance Data card services January 2014 - August 2014
Wauseon Girls Basketball Program November 2012 - January 2014
Adrian College January 2013 - December 2013
Adrian College August 2012 - December 2013
PurSuit September 2011 - December 2013
Adrian College August 2011 - December 2013
Gongos May 2013 - August 2013
American Cancer Society June 2012 - August 2012
Bill's SportsCenter May 2011 - May 2012
Skills
Customer Relations, Team Leadership, Consumer Behavior, Communication, Event Planning, Leadership, Customer Service, Time Management, Social Media Marketing, Management, Sales, Training, Teamwork, Project Management, Coaching, Marketing, Social Networking, Consumer Behaviour
Education
Adrian College 2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing, summa cum laude
Wauseon High School 2006 — 2010
Alliance Data card services August 2015 - Present
Alliance Data card services April 2014 - August 2015
Alliance Data card services September 2012 - April 2014
Central Power Systems April 2003 - September 2012
Skills
Microsoft SQL Server, Database Design, Python, Query Optimization, Data Analysis, Statistical Modeling, VBA, Actuarial Science, Microsoft Excel, Microsoft Office, SQL, Process Improvement, Statistics, Probability, Forecasting, Quantitative Finance, Access, Call Center Development, PowerPoint, Call Centers, Strategic Planning, Customer Satisfaction
Education
The Ohio State University 2011 — 2013
Bachelor, Actuarial Science
Columbus State 2009 — 2011
Associate of Science, General
Alliance Data card services April 2015 - Present
Owens Corning January 2015 - April 2015
Owens Corning June 2014 - December 2014
Bowling Green State University August 2013 - May 2014
Skills
R, Matlab, SAS, Microsoft SQL Server, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, IBM SPSS Modeler, Minitab, C language, SPSS, Windows, Microsoft Office
Education
Bowling Green State University 2013 — 2015
Master's degree, Applied Statistics & Operations Research
Beijing Institute of Technology 2002 — 2006
Bachelor, Mathematics
Randstad Technologies US September 2014 - Present
Alliance Data card services September 2014 - Present
JPMorgan Chase November 2012 - September 2014
JPMorgan Chase November 2012 - February 2013
Chemical Abstracts Service September 2010 - November 2012
Tekmark Global Solutions September 2010 - November 2012
First Data Corporation September 2005 - August 2010
United States Patent and Trademark Office (USPTO) August 2005 - September 2005
Rapidigm Inc March 2004 - September 2005
First Data Corporation April 2005 - June 2005
Education
Franklin University 2007 — 2008
Master's Degree, Finance, General
Bharathiar University 1992 — 1996
Bachelor of Engineering (BE), Computer Science
Alliance Data card services September 2015 - Present
Nationwide Insurance December 2014 - September 2015
Nationwide Insurance January 2014 - December 2014
Nationwide Insurance May 2013 - December 2013
Nationwide Insurance October 2012 - May 2013
Christine's Garden/University Flower Shop April 2012 - October 2012
The Ohio State University October 2009 - October 2011
Skills
Web Design, Web Development, User Experience, Usability, Content Management, SharePoint, SDL Tridion, HTML, CSS, jQuery, Adobe Creative Suite, Agile Methodologies
Education
The Ohio State University 2009 — 2013
Bachelor of Arts (BA), New Media and Communication Technology
Alliance Data card services February 2015 - October 2015
L Brands March 2014 - January 2015
Limited Brands August 2012 - March 2014
CBTS September 2011 - August 2012
Comm-Works March 2011 - September 2011
Comm-Works August 2010 - March 2011
Pride Technologies (JP Morgan Chase) November 2009 - July 2010
Abercrombie & Fitch March 2007 - April 2009
Tek Systems 2009 - 2009
Discover Financial Services January 2004 - February 2007
Skills
Cisco Technologies, Data Center, Cisco IOS, Cisco Routers, Cisco ASA, Cisco Nexus, Palo Alto Networks, Solarwinds
Education
Ohio University 1995 — 1999
Bachelor of Science, Health Services Administration, Business Administration
Alliance Data card services August 2015 - Present
DigitasLBi_US December 2014 - March 2015
Garnet Hill October 2013 - August 2014
Rosetta March 2013 - September 2013
Rosetta February 2011 - March 2013
Kenyon College December 2010 - April 2011
Rosetta September 2010 - January 2011
Rosetta April 2010 - September 2010
Rosetta November 2008 - April 2010
Webbed Marketing August 2008 - October 2008
Skills
Manual Testing, Usability Testing, Regression Testing, Performance Reporting, Test Cases, Project Estimation, Data Analysis, Web Analytics, Web Project Management, Test Planning, Test Management, Six Sigma, Training, Internet Strategy, Project Coordination, Microsoft Office, Quality Assurance, Problem Solving, Thought Leadership, Risk Management, E-commerce, Critical Thinking, Social Media, Time Management, Process Improvement, Change Management, Interpersonal Skill, Cross-functional Team..., Business Analysis, Business Development, Presentations, Market Research, Visionary, Highly detail oriented, Creativity, Competitive Analysis, Deadline Oriented, Fast-paced, Third Party..., Strategic Planning, Organizational..., Organization, Organizational..., Team Leadership, Strategic Leadership, New Web Technologies, Deadline Driven, User Experience, Digital Strategy, Testing
Education
Case Western Reserve University - Weatherhead School of Management 2010 — 2012
MBA, 3.6
Case Western Reserve University - Weatherhead School of Management 2006 — 2007
MSM, General Management, 3.6
Kenyon College 2002 — 2006
BA, English and Spanish Area Studies, 3.6
Alliance Data card services March 2014 - Present
Alliance Data card services April 2013 - March 2014
Alliance Data card services April 2012 - April 2013
Veeam Software January 2012 - April 2012
Veeam Software July 2011 - January 2012
Skills
Salesforce.com, Cold Calling, Sales, Time Management, Marketing, Recruiting, Event Management, Account Management, Team Management, Leadership, Training, Customer Service, Management, Social Networking
Education
Ohio University 2007 — 2011
Bachelor, Business Administration; Marketing
Alliance Data card services June 2012 - Present
American Bank December 2010 - June 2012
College Pro December 2008 - September 2010
Education
The Ohio State University 2007 — 2011
Bachelor's degree, Finance
Alliance Data card services November 2014 - Present
Alliance Data Retail Services July 2014 - November 2014
Hendricks Therapy May 2011 - May 2014
KPMAC Holdings May 2010 - August 2010
Hendricks Therapy May 2005 - August 2009
Purdue University February 2008 - December 2008
Skills
Microsoft Excel, Statistical Modeling, Statistics, Microsoft Word, Accounting, SAS, SPSS, Data Analysis, Microsoft Office, Access, SQL, Regression Analysis, Linear Models, Statistical Computing, Applied Probability, Sports, Spanish, Exploratory Data...
Education
Purdue University 2008 — 2013
Bachelor of Science (BS), Mathematical Statistics, Applied Statistics
Denison University 2007 — 2008
Alliance Data card services September 2015 - Present
Alliance Data November 2010 - Present
Alliance Data February 2007 - November 2010
Alliance Data May 2006 - February 2007
Alliance Data July 1999 - May 2006
Skills
Coaching, Mentoring, Building Relationships, Goal-oriented..., Situational Awareness, Motivate and Inspire..., Identify Risks, Research and Analyze, Persuasiveness, Great Sense of Humor, Leadership, Interviews, Customer Service, Program Management, Credit Cards, Talent Acquisition, Customer Acquisition, Onboarding, Change Management, Hiring, Call Centers, Team Building, Employee Training, Sales
Education
Columbus State
Ohio Christian University
Organizational Leadership
Whitehall - Yearling High School
Gurney Financial LLC February 2015 - Present
Alliance Data card services January 2015 - Present
21st Century Financial July 2010 - December 2013
Mechanics Savings Bank May 2009 - September 2009
Carton Service, inc May 2008 - September 2008
Education
The American College 2012 — 2015
Chartered Financial Consultant (CHFC), Financial Planning and Services
Mount Vernon Nazarene University
Bachelor of Science in Financial Management
Alliance Data card services July 2015 - Present
Alliance Data Retail Services November 2013 - July 2015
Franklin Park Conservatory April 2013 - November 2013
Franklin Park Conservatory and Botanical Gardens March 2012 - April 2013
Nationwide Bank August 2011 - February 2012
Marriott Griffin Gate Resort and Spa May 2010 - July 2011
Skills
Customer Service, Event Management, Event Planning, Restaurants, Sales
Education
University of Kentucky 2006 — 2010
Bachelor's degree, Hospitality Management and Tourism
Alliance Data card services July 2015 - Present
Alliance Data Retail Services May 2014 - August 2014
Retina & Vitreous Consultants May 2013 - January 2014
Miami University January 2013 - May 2013
Spring City Aviation May 2011 - August 2012
Skills
Leadership, Photoshop, Architectural Design, Critical Thinking, Creativity, Adaptability, InDesign, Collaboration, Communication, AutoCAD, Revit, Illustrator, Microsoft Office, Social Media
Education
Miami University 2010 — 2015
Bachelor of Science (BS), Marketing
Miami University 2010 — 2015
Bachelor of Architecture (BArch), Architecture
Florence Semester Abroad 2012 — 2012
Alliance Data card services July 2015 - Present
Alliance Data May 2013 - June 2015
OSU Six Sigma 2013 - 2013
Alliance Data April 2012 - August 2012
Eleven Warriors 2012 - 2012
Toledo Mud Hens April 2011 - September 2011
Skills
Leadership, Microsoft Excel, People-oriented, Six Sigma, Lean Manufacturing, Sales, Marketing Strategy, Inventory Management, Microsoft Office, Marketing, Time Management, Teamwork, Budgets, Management, Social Media, Problem Solving, Highly Dedicated, SharePoint, Project Management, Continuous Improvement
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2013
Bachelor's Degree, Operations Management
Alliance Data card services August 2015 - Present
Nationwide Insurance September 2014 - 2015
CAS March 2012 - 2014
Nationwide Insurance May 2011 - January 2012
American Electric Power April 2008 - June 2010
American Electric Power April 2008 - June 2010
Qwest Communications May 1997 - June 2001
Qwest Communications May 1997 - June 2001
Nationwide Insurance January 1994 - May 1997
Skills
SAP, Integration, Procurement, Scope, Financial Risk, Re-engineering, Human Resources, Time Management, Business Analysis, Process Improvement, PMP, Business Process..., Requirements Analysis, Vendor Management, SDLC, Requirements Gathering, Visio, Project Management, Program Management, IT Strategy, Business Process, Information Technology, Agile Methodologies, Management, Agile Project Management, Quality Assurance, ITIL, Leadership, Resource Management, Software Documentation, PMO, Software Development, Data Analysis, Project Portfolio..., SharePoint, Software Project..., MS Project, Cross-functional Team...
Education
Keller's Graduate of Management 2005 — 2007
Master, Project Management
Franklin University 1992 — 1994
Bachelor of Science, Marketing
Franklin University 1992 — 1994
Bachelor of Science, Business Management
Alliance Data card services September 2015 - Present
Tailored Management April 2015 - September 2015
Sbarro October 2014 - April 2015
Grange Insurance April 2013 - September 2014
Safelite AutoGlass November 2011 - March 2013
Gap Inc./Gap Inc. Direct September 2011 - November 2011
Zaner-Bloser May 2005 - May 2011
Skills
Human Resources, Recruiting, Payroll, Employee Benefits, Time Management, Employee Training, Training, Teamwork, Data Entry, Customer Service, Microsoft Office, Leadership, Microsoft Word
Education
Columbus State Community College 2013 — 2017
Associate's degree, Business, Management, Marketing, and Related Support Services, B
Columbus State Community College
Banking, Corporate, Finance, and Securities Law
Alliance Data card services June 2015 - Present
Independent Freelancer 2004 - Present
Nationwide Insurance, Portfolio Creative Contractor January 2015 - June 2015
Thirty-One Gifts, Independent Contractor May 2013 - January 2015
Jewell, Thirty-One Communities Shared Services Contractor December 2012 - May 2013
All'asta, Thirty-One Communities Shared Services Contractor December 2012 - March 2013
Ryan Partnership, Portfolio Creative Freelancer June 2012 - September 2012
Ologie August 2011 - January 2012
HGA Inc May 2007 - February 2009
Bath & Body Works, Adecco Contractor October 2005 - May 2007
Skills
Production Art, InDesign, Graphics, Adobe Creative Suite, Brochures, Illustrator, Graphic Design, Advertising, Art Direction, Layout, Newsletters, Proofreading, Branding & Identity, Dreamweaver, Microsoft Office, Mac, Photoshop, Copywriting, Web Design, Adobe Acrobat, Corporate Branding, PowerPoint, Video Editing, Marketing Communications, Photography, Editing, Press Releases, Microsoft Word, Print, Customer Service, Professional..., Integrated Marketing, Flash, Word, Event Planning, Promotions, Writing, RFP Generation, QuickBooks, Customer Relations, SEO, Content Management, HTML, Production, Account Management, Print Production, Radio Host, Voice Over
Education
Ohio University
Bachelor of Technical and Applied Studies, Cum Laude
Columbus State Community College
Associate of Applied Science, Interactive Media, Summa Cum Laude
Columbus College of Art & Design
Undergraduate, Advertising & Graphic Design
Alliance Data card services August 2015 - Present
Quick Solutions July 2011 - Present
Office of the Ohio Treasurer June 2008 - July 2011
State of Ohio April 2007 - June 2008
Skills
JavaScript, .NET, WCF, Test Driven Development, C#, Microsoft SQL Server, WPF, ASP.NET, Distributed Systems, MVC, Oracle PL/SQL..., Agile Application..., Game Development, Android Development, Windows Phone..., System Architecture, Application Architecture, Xamarin, Phone Gap, Mobile Devices, Node.js, MongoDB, Swift, iOS Development, Facial Recognition, Voice Recognition, Biometrics
Education
Keller Graduate School of Management of DeVry University 2008 — 2009
Master's of Computer Science, Computer Science
DeVry University-Ohio 2006 — 2008
Bachelor's degree, Computer Science
Alliance Data Card Services November 2010 - Present
Alliance Data June 2006 - November 2010
Alliance Data June 2003 - June 2006
Alliance Data November 1990 - June 2003
Federated and Allied Credit Services May 1989 - November 1990
Skills
Call Center, Customer Experience, Customer Satisfaction, Leadership, Performance Management, Credit Cards, Customer Service, Customer Retention, Management, Retail, Credit, Marketing, Vendor Management, CRM, Strategy, Cross-functional Team..., Operations Management
Education
The Ohio State University 1985 — 1986
BS, Business Administration, Marketing
Miami University 1981 — 1984
Marketing
Alliance Data card services July 2015 - Present
Alliance Data card services April 2015 - July 2015
Pillar Hotels & Resorts April 2014 - December 2014
Pillar Hotels & Resorts September 2011 - April 2014
Marriott International March 2009 - September 2011
Marriott International March 2006 - March 2009
Marriott International December 2003 - March 2006
Marriott International August 2002 - December 2003
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Revenue Analysis, Hotels, Food & Beverage, Catering, Menu Development, Rooms Division, Budgets, Banquets, Pre-opening, Micros, Time Management, Resorts, Customer Service..., Operations Management, Employee Relations
Education
Purdue University
Bachelor of Science, Hospitality and Tourism Management
Alliance Data Card Services July 2015 - Present
Alliance Data Card Services June 2014 - June 2015
Alliance Data Retail Services February 2014 - May 2014
Alliance Data September 2012 - February 2014
Victoria's Secret October 2007 - September 2012
Farmacia San Marcos 2000 - 2007
Latino Institute 1990 - 1997
Skills
Public Policy, Written Communication, Critical Thinking, Problem Solving, Project Management, Events Coordination, Research, Policy Analysis, Politics, US Hispanic Market, Social Media, Bilingual-English/Spanis..., Translation, Customer Service, Retail, Store Management, Call Center..., Spanish, Policy, Leadership
Education
Northwestern University
Master of Arts (MA), Political Science and Government
Millikin University
Bachelor of Arts (BA), Political Science and Government
Alliance Data card services August 2015 - Present
McGraw-Hill Education July 2014 - August 2015
Glencoe/McGraw-Hill November 2007 - July 2014
SRA/McGraw-Hill May 2006 - July 2007
Kappa Kappa Gamma Fraternity Headquarters August 1998 - April 2006
Skills
Acting, Improvisational Comedy, Copy Editing, Editing, Writing, Social Media, Editorial, Publishing, Proofreading, Microsoft Office, Copywriting, Content Management, Blogging, Research, Creative Writing, PowerPoint, Excel, Word, Technical Writing, Non-profits, Outlook, Newsletters, Mac, Social Media Marketing, Social Networking, Books, Marketing Communications, Dreamweaver, Wordpress, Instructional Design, Content Development, Budgeting, Publications, Adobe Creative Suite, Web Content, Academic Publishing, Online Publishing, Press Releases, AP Style, Ebooks, Content Strategy, Freelance Writing, Magazines, Journalism
Education
The Ohio State University 1993 — 1998
B.A, English
Otterbein University 1992 — 1993
English
Alliance Data card services September 2015 - Present
Alliance Data September 2009 - September 2015
Nationwide June 2009 - September 2009
Cardinal Health May 2008 - August 2008
Skills
SAS, Microsoft Office, Mainframe, SQL, Data Analysis, Microsoft Excel, Microsoft SQL Server, DB2, Leadership, Financial Analysis
Education
Miami University 2006 — 2009
Bachelors, Management Information Systems
Kent State University 2005 — 2005
Alliance Data card services July 2015 - Present
Alliance Data March 2014 - June 2015
Alliance Data August 2011 - February 2014
Alliance Data January 2010 - August 2011
Alliance Data October 2007 - December 2009
Alliance Data August 2006 - October 2007
Columbus Blue Jackets 2005 - 2006
Glimcher Realty Trust November 2003 - August 2005
Glimcher Realty Trust September 2002 - March 2004
Skills
Customer Service, Strategic Planning, Team Building, Program Management, Account Management, Marketing Strategy, Process Improvement, Budget Management, Project Management, Negotiation, Budgets, Cross-functional Team..., Management, Leadership, Sales Operations, Analytics, Sales, Marketing, CRM, Strategy
Education
University of Dayton 1998 — 2002
Bachelor of Science, Business Administration, Marketing
The Ohio State University - The Max M. Fisher College of Business
Executive Leadership Program
Alliance Data card services September 2013 - Present
Alliance Data Retail Services March 2012 - September 2013
Alliance Data Retail Services January 2010 - March 2012
Alliance Data September 2008 - January 2010
Alliance Data October 2007 - September 2008
Alliance Data February 2006 - October 2007
Alliance Data March 2003 - February 2006
Skills
Six Sigma, Customer Service, Business Analysis, Finance, Project Management, Leadership, Microsoft Excel, Process Improvement, Marketing, Call Centers, Forecasting, Coaching, Management
Education
Otterbein College 1999 — 2003
BA, Organizational Communication
Alliance Data card services July 2015 - Present
Charming Charlie September 2012 - July 2015
T-Mobile August 2007 - September 2012
The Children's Place 2003 - 2007
Lane Bryant 2001 - 2003
Gap Inc. 1993 - 2001
Skills
Customer Retention, Customer Service, Loss Prevention, Visual Merchandising, Merchandising, Store Management, Sales Operations, Profit, Cross-functional Team..., Sales Management, Customer Satisfaction, Retail, Retail Sales, Inventory Management, Management, Sales, Driving Results, Store Operations, Customer Experience, Leadership, P&L, Income Statement, Time Management, P&L Management, Hiring, Inventory Control
Education
Penn State University 1987 — 1991
BS, Marketing
Penn State University
Marketing
Alliance Data card services January 2015 - Present
Alliance Data card services September 1994 - December 2014
Education
Columbus State Community College 1994 — 2000
Associate's degree, Law Enforcement Investigation and Interviewing
Alliance Data card services October 2015 - Present
Victoria's Secret January 2003 - September 2015
Limited Brands-Victoria's Secret January 2003 - September 2015
Victorias Secret Stores October 1995 - December 2002
Eddie Bauer August 1994 - October 1996
Skills
Retail, Customer Service, Recruiting, Sales, Training, Store Management, Visual Merchandising, Human Resources, Merchandising, Leadership, Customer Satisfaction, Management, Event Planning, Talent Management, Coaching, Loss Prevention
Education
Minnesota State University, Mankato
BA, Mass Comm
Alliance Data card services October 2015 - Present
Alliance Data Retail Services November 2014 - October 2015
Alliance Data Retail Services February 2014 - November 2014
geoAMPS June 2013 - January 2014
geoAMPS January 2013 - June 2013
SecureState October 2012 - December 2012
Tucker Ellis LLP February 2012 - October 2012
Baldwin Wallace University August 2010 - December 2011
Baldwin Wallace University August 2010 - May 2011
Parma City School District March 2008 - November 2010
Skills
Graphic Design, Logo Design, Curriculum Development, Teaching, Staff Development, Educational Leadership, Educational Technology, Classroom, Higher Education, Teacher Training, Instructional Technology, Product Support, Technical Training, Student Development, Grant Writing, Social Media, Help Desk Support, Legal Documents, Team Leadership, Event Planning, Events Coordination, Constant Contact, Government, American History, Political Science, Management
Education
Baldwin-Wallace College 2009 — 2011
Bachelor of Arts (B.A.), Political Science and Government
Cuyahoga Community College 2007 — 2009
Associate's degree, Design and Visual Communications, General
Alliance Data card services July 2015 - Present
UNC Charlotte April 2014 - May 2015
Cognizant Technology Solutions November 2012 - July 2013
Wipro Technologies May 2010 - November 2012
Nokia Siemens Networks October 2009 - March 2010
Skills
C, Java, Android, Core Java, C++, Java Enterprise Edition, Eclipse, Data Structures, Unix, Shell Scripting, Linux, Embedded Systems, Agile Methodologies, Software Development, Perl, JSP, Unix Shell Scripting, Mobile Applications
Education
University of North Carolina at Charlotte 2013 — 2015
Master's degree, Computer Engineering, 3.5
Anna University 2005 — 2009
B.E, Electronics and Communication
Alpha Matriculation Higher Secondary School 1991 — 2005
Higher Secondary, Science, 96%
Alliance Data card services June 2013 - Present
Alliance Data December 2010 - June 2013
Education
DeVry University 2011 — 2016
Bachelor of Business Administration (B.B.A.), Information Technology
Alliance Data Card Services 2013 - 2015
CBC Companies 2012 - 2013
Skills
Customer Service, Risk Management, Process Improvement, Leadership, Business Analysis, Business Development, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Policy Writing, Business Process..., Policies & Procedures..., Employee Training, Regulatory Requirements, Regulatory Compliance, Regulatory Documentation, Process Auditing, DB2 QMF Query..., Query Writing, Metro 2 Credit..., FCRA, UDAAP, TILA, Product Management, Project Management, FDCPA, GLBA, TCPA, HIPAA, GRC Archer, Time Management, Marketing, Development &..., Coordinate Meetings, Educational Leadership, CCRM, AML Rules, Bank Secrecy Act, Credit Card Analytics, Credit Risk, Credit Reporting, Credit Reports, Financial Services, Problem Solving, Learning Management..., CFPB Guidelines and..., Compliance Management..., Compliance Program..., Privacy Compliance
Education
Cleveland State University 2008 — 2011
Master of Public Administration (MPA)
Bowling Green State University 2002 — 2006
Bachelor of Business Administration (BBA)
CareFusion/BD November 2014 - Present
CareFusion and BD August 2009 - November 2014
Cardinal Health April 2006 - August 2009
Alliance Data card services 2000 - 2005
Skills
Call Centers, Accounts Receivable, Process Improvement, Large Volume, SAP, Customer Service, Account Management, Shared Service Center
Education
Columbus State Community College