Afni Company
Afni List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Afni. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Afni Employees
Velvet J's Bakery May 2009 - Present
InterCall September 2000 - May 2009
Afni September 2001 - September 2002
Skills
Employee Relations, Recruiting, Human Resources, Employee Engagement, Onboarding, Talent Acquisition, Interviews, Training, Talent Management, Applicant Tracking..., Performance Management, Organizational..., Leadership Development, Customer Retention, Executive Coaching
Education
Auburn University at Montgomery
BS, Human Resource Mgt
Troy State University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Walgreens October 2012 - Present
Afni July 2012 - October 2012
Skills
Customer Service, Microsoft Office
Education
Aims Community College 2012 — 2014
University of Northern Colorado 2009 — 2012
amplif(i) My Voice notMYkid October 2014 - Present
CH Carolina Herrera July 2014 - December 2014
Giorgio Armani April 2013 - July 2014
Esprit 2011 - 2012
BeavEx, Inc. 2010 - 2012
Juicy Couture 2010 - 2011
Afni 2008 - 2010
Skills
Customer Service, Shipping, Inventory Control, Inventory Management, Merchandising, Sales, Team Building, Retail, Training, Coaching, Leadership, Customer Satisfaction, Fashion, Microsoft Excel, Microsoft Word, Retail Sales, Outlook, Loss Prevention, Store Management, Distribution Center..., Time Management, Recruiting
Education
Arizona State University
Bachelor of Applied Science (B.A.Sc.), Business/Corporate Communications & Economics
PSI Seminars
DoubleTree by Hilton September 2013 - Present
Walmart August 2012 - September 2013
Luther Oaks February 2012 - June 2013
Afni June 2011 - September 2012
Skills
Customer Service, Sales, Hair Extensions, Hair Cutting, Hair Care, Hair, Housekeeping, Makeup Artistry, Inventory Management
Education
Robert Morris University - Illinois 2014 — 2018
Bachelor's Degree, Business Administration and Management, General
Hairmasters Institute of Cosmetology 2012 — 2014
Cosmetology/Cosmetologist, General, 3.5 gpa
Parkland College 2010 — 2011
General Studies
Normal Community High School 2006 — 2010
High School, High School/Secondary Diplomas and Certificates
Sullivan University July 2013 - Present
Hertz December 2007 - June 2013
Afni April 2005 - September 2007
Buffalo Connection September 2000 - April 2005
Skills
Customer Service, Team Building, Fleet Management, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Recruiting, PowerPoint, Training, Coaching, Marketing, Customer Satisfaction, Employee Relations, Hiring, Cold Calling, Sales, Staff Development, Time Management, Call Centers, Employee Training, Interviews, B2B, Resume Writing, Business Planning, Career Counseling, Account Management, Leadership Development, College Recruiting, Human Resources, Management, Leadership
Education
Auburn University
B.S in Health Promotion
Auburn University
B.A in Business Administration
Fayetteville High School
Lone Star College January 2015 - Present
Colorado State University-Global Campus July 2012 - Present
Organizational Consulting November 2013 - December 2014
Afni November 2012 - October 2013
Aims Community College July 2006 - December 2011
Brookhaven College October 2002 - June 2006
MD Network September 2001 - October 2002
Friendly Robotics January 2000 - June 2001
The Toro Company January 1994 - December 1999
Skills
Team Building, Strategic Planning, Leadership Development, Public Speaking, Public Relations, Staff Development, Training, Business Analysis, Coaching, Customer Service, Customer Satisfaction, Customer Retention, Oral & Written..., Managing Diverse Work..., Higher Education, Community Development, Event Planning, Project Management, E-Learning, Fundraising, Distance Learning, Leadership, Nonprofits, Non-profits, Social Media, Marketing, Instructional Design, Teaching, Adult Education, Community Outreach, Event Management, Research, Curriculum Development, Labor Relations, Program Development
Education
Capella University 2004 — 2010
Ph.D., Leadership
Auburn University, College of Business 2000 — 2002
MBA, Management
Abilene Christian University 1986 — 1990
B.S., Secondary Education
TEKsystems January 2013 - Present
Vantage Sourcing September 2010 - July 2012
Afni November 2006 - June 2010
Verizon September 1997 - July 2006
GTE/Verizon January 1986 - August 1997
GTE/Verizon February 1980 - December 1985
Skills
Call Center, Receivables Management, Process Improvement, Strategic Planning, Business Analysis, Credit Risk, People Skills, Customer Service, Management, Vendor Management, CRM, BPO, Telecommunications, Finance, Leadership, Program Management, Coaching, Executive Management, Customer Experience, Team Leadership, Contract Negotiation, Budgets, Forecasting, Team Building, Outsourcing, Cross-functional Team..., Customer Satisfaction, Strategy, Workforce Management, Call Centers, Credit, Change Management, Performance Management, Training, Operations Management, Product Management, Sales Operations, Sales, Customer Retention, Account Management, Start-ups, Business Process..., Risk Management, Team Management, Business Planning, Analysis, Business Strategy
Education
Central Michigan University 1975 — 1979
BSBA, Management, Computer Science
Afni Software EngineerGROWMARK, Inc.December 2000 - July 2001
Forrest-Leigh Incorporated January 2000 - March 2001
Care Information Systems January 1992 - June 1998
Skills
Call Center, IT Management, Call Centers, Business Analysis, Disaster Recovery, Process Improvement, Troubleshooting, System Administration, Software Documentation, Business Intelligence, IT Service Management, Vendor Management, SDLC, Integration, ITIL, Software Development, IT Strategy, System Deployment, Team Leadership, IT Operations
Education
Bradley University
Bachelor of Applied Science (B.A.Sc.), Computer Science
US Airways May 2013 - Present
American Airlines August 2012 - May 2013
American Airlines August 2012 - November 2012
International Logistic Solution 2010 - 2010
Frontier Airlines February 2008 - June 2009
Afni August 2002 - August 2008
Skills
Airlines, International Logistics, Teaching English as a..., Airports, Aviation, Airport Management, Spanish, Flights, Civil Aviation, Commercial Aviation, Charter, Ticketing, Flight Safety, Air Freight, English, Sabre, Airline Reservations, Operations Management, Aircraft
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 2011 — 2012
Associate's degree, Teaching English as a Second or Foreign Language/ESL Language Instructor
Cochise College 2005 — 2008
Associate's degree, Professional Flight Training
Afni January 2014 - Present
Afni December 2012 - Present
Afni January 2011 - December 2012
Afni January 2008 - January 2011
Afni July 2006 - December 2008
Skills
Workforce Management, Call Center, Microsoft SQL Server, T-SQL, Software Documentation, Database Administration, Troubleshooting, Active Directory, Business Analysis, SQL, Database Design, Help Desk Support, Capacity Planning, Visual Basic, Access, Windows Server, SharePoint, Windows
Education
Bradley University 1996 — 2000
Bachelor of Science (B.S.), Communication and Media Studies
Comcast April 2015 - Present
Sykes May 2014 - March 2015
CenturyLink June 2013 - April 2014
Afni August 2011 - May 2013
Piercing Pagoda May 2008 - October 2010
Skills
Customer Service, Customer Satisfaction, Sales, Call Centers, Customer Experience, Training, Data Entry, Account Management, Leadership, Microsoft Office, Outlook, Customer Retention, Microsoft Excel, Time Management, Team Building, Healthcare, Employee Training, Retail, Inventory Management, Merchandising, Recruiting, Team Leadership, Critical Thinking, Teamwork, Store Management, Management, Social Networking, Hiring, Employee Relations, Interviews, Telephone Skills, Microsoft Word, Sales Management, Retail Sales, Loss Prevention, Leadership Development, Coaching, Process Scheduler, Cashiering, Phone Etiquette, Sales Operations, Staff Development, Customer Support, Internet Explorer
Education
American Public University System 2011 — 2016
Bachelor's degree, Psychology, 3.0
Florida Medical Prep 2011 — 2011
Patient Care Tech, Healthcare, 3.5
Lake County Vo-Tech 1995 — 1995
Health Service Technician, Medical, 4.0
Douglas High School 1989 — 1992
High School, Advanced Academic
Mosaic Sales Solutions June 2014 - Present
Russell Cellular August 2013 - March 2014
I Know Wireless February 2011 - August 2013
Afni April 2010 - November 2010
Walmart June 2008 - April 2010
Skills
Customer Service, Mobile Devices, Sales, Training, Customer Satisfaction, Retail, Leadership, Customer Experience, Account Management, Time Management, Retail Sales, Inventory Management, Merchandising, Team Building, Sales Management, Customer Retention, Teamwork, Wireless, Social Media, Social Networking, Sales Operations, Microsoft Word, Social Media Marketing, Visual Merchandising
Education
The Art Center Design College-Tucson 2007 — 2009
None, Marketing
Desert View High School 1998 — 2002
Diploma, General Studies
Lowe's Home Improvement May 2007 - Present
Afni February 2000 - March 2007
Quincy's Family Steakhouse July 1990 - February 1998
Skills
Retail, Merchandising, Inventory Management, Customer Service, Store Management, Visual Merchandising, Sales, Inventory Control, Retail Sales
Education
Auburn University 1990 — 1993
Jacksonville State University 1986 — 1988
Kelsey-Seybold Clinic February 2015 - Present
Cigna-HealthSpring July 2013 - February 2015
MD Anderson via TexcelVision Inc. April 2013 - July 2013
Bexar Imaging via On Assignment Staffing November 2012 - March 2013
Molina Healthcare via Aerotek Staffing April 2012 - November 2012
Aerotek April 2012 - November 2012
Coventry Health Care, an Aetna Company August 2010 - March 2012
Afni February 2009 - August 2010
UnitedHealth Group August 2007 - September 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Healthcare, Hospitals, Data Entry, Medical Coding, Healthcare Information..., ICD-9, EMR, CPT, HIPAA
Education
Everest Institute- San Antonio 2010 — 2011
Diploma, Medical Insurance Billing and Coding
Angelo State University 2002 — 2006
MedPro Advantage March 2012 - Present
Mary Kay Cosmetics September 2007 - November 2012
Morton Chamber of Commerce February 2009 - March 2012
Afni 2000 - 2003
Afni 2000 - 2003
Jumer's Hotel - Peoria 1998 - 2000
Skills
Event Planning, Customer Service, Team Building, Marketing, Fundraising, Public Relations, Event Management, Coaching, Nonprofits, Budgets, Volunteer Management, Press Releases, Newsletters, Recruiting, Inventory Management, Human Resources, Beauty Industry, Direct Sales, Sales, Leadership, Microsoft Excel, Microsoft Word, Management, Team Leadership, Sales Management, Editing, Advertising, Facebook, Leadership Development, Marketing Strategy, Microsoft Office, New Business Development, Public Speaking, Skin Care, Small Business, Social Media, Social Media Marketing, Social Networking, Strategic Planning, Training
Education
Bradley University 1994 — 1998
BS, Communications - Public Relations
Morton High School 1989 — 1994
Colegio Vancouver December 2014 - Present
Levy Restaurants 2007 - Present
PNC February 2009 - October 2010
Afni August 2008 - February 2009
Skills
Food Service, Food & Beverage, Restaurant Management, Bartending, Customer Service, Time Management, Inventory Management, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Customer Satisfaction, Data Entry, Teamwork, Administration, Administrative...
Education
Northeastern Illinois University 2012 — 2013
Bachelor of Applied Science (BASc), Biology, General
College of DuPage
Associate of Arts (AA), General Studies
Naperville Central High School
Truck-Lite Co., Inc. November 2013 - Present
TeleTech March 2012 - June 2013
Afni June 2011 - March 2012
Center Partners August 2008 - June 2011
Skills
Software, Sales, Training, Customer Service, Customer Satisfaction, Customer Retention, Cisco Technologies, Avaya IP Telephony, Avaya, Windows 7, Android, IBM Certified, Management, Retail Banking, Banking, Cold Calling, Telecommunications, Business Travel, VMware, Microsoft Excel, PowerPoint, Microsoft Word
Education
Aims Community College
Union Colony Prep.
Alabama Department of Human Resources 2013 - Present
Afni June 2010 - September 2013
Auburn University December 2010 - May 2012
Boys and Girls Club of Greater Lee County Administrative Office 2011 - 2011
Skills
Sales, Customer Retention, Social Media Marketing, Customer Satisfaction, Customer Service, Customer Experience, Databases, Call Centers, Training, Program Management, Data Entry, Leadership, Performance Management, Microsoft Office, Community Outreach, Research, Policy, Nonprofits, Grant Writing, Outlook
Education
Auburn University 2010 — 2012
Masters, Public Administration, 4.0
Tuskegee University 2006 — 2010
Bachelor's degree, Psychology, 3.93
Tuskegee University 2006 — 2010
Bachelor of Arts (B.A.), Psychology, 3.93
Blackboard 2011 - 2012
Afni 2008 - 2011
Skills
Customer Service, Computer Repair, E-Learning
Education
Bowling Green Technical College 2013 — 2015
Associate of Science (A.S.), Computer Information Technology
BSR Trust, LLC June 2013 - Present
Circle K Convenience Stores (HK) Ltd August 2013 - August 2014
Liberty National Life Insurance Company February 2013 - May 2013
Afni October 2010 - February 2013
Private Duty May 2009 - March 2011
Rite-Aid Pharmacy September 2007 - April 2009
Winn-Dixie March 2005 - January 2008
Skills
Typing, Customer Service, Employee Loyalty, Patience, Communication Skills, Travel, Singing, Call Center, Microsoft Office, science, Sales Process, Home Care, Troubleshooting, Cashiering, Pharmaceutical Industry, Research, Business Planning, Outsourcing, Real Estate Development, Android, Internet, Social Networking, Tutoring, Windows, Yardi, Call Centers
Education
Ashford University 2011 — 2012
Master of Arts (M.A.), Organizational Management, 3.57
Talladega College 2005 — 2009
Bachelor of Arts (B.A.), Biology, General
Teleperformance, USA January 2015 - Present
Teleperformance, USA July 2013 - December 2014
Teleperformance, USA April 2013 - June 2013
Teleperformance, USA July 2012 - March 2013
The Results Companies April 2011 - July 2012
SmartBox USA August 2009 - December 2010
StarTek August 2008 - April 2009
Afni December 2003 - February 2008
Skills
Management Development, Outsourcing, Call Center, Workforce Management, Operations Management, P&L Management, Profitability..., Coaching, Emotional Intelligence, Organizational..., Team Management, Inbound Marketing, Human Resources, Organizational..., Leadership, Talent Management, Business Development, Leadership Development, BPO, Customer Satisfaction, Training, Management, Contact Centers, CO-PA, Employee Engagement, CRM, Recruiting, Vendor Management, Performance Management, Forecasting, Process Improvement, Telecommunications, Call Centers, Call Center Development, Budgets, IEX, Telemarketing, Team Building, Quality Assurance, Team Leadership, Business Process..., Sales Operations, Contact Center..., Strategy, Customer Retention, Customer Experience, Customer Service, Sales, Employee Training, Change Management
Education
Ashford University 2007 — 2008
Bachelor's degree, Organizational Management
New Kent High 1985 — 1989
High School, Business Administration and Management, General
Ventana Medical Systems July 2014 - Present
Afni June 2011 - December 2012
Sports Zone May 2010 - June 2011
Jackson Hewitt January 2001 - April 2007
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Calibration, Equipment Maintenance, Preventive Maintenance, Nurse Call Systems, Sales Force, Outlook, Customer Service, Data Entry, Troubleshooting, Nurse Call, Sales, Customer Satisfaction, Leadership, Process Improvement, Team Leadership, Software Documentation, Call Centers, Training
Education
Brown Mackie College-Tucson 2013 — 2015
Bachelor's Degree, Information Technology, B
Brown Mackie College Tucson AZ 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Biomedical Technology/Technician
Proctor First Care September 2012 - November 2012
Afni 2004 - 2012
Kmart Corporation June 2002 - September 2002
Skills
Medical Assisting, Telephone Skills, Phone Etiquette, Cpr Certified, Appointment Scheduling, Call Centers, Customer Retention, Telemarketing, Troubleshooting, Customer Service, Customer Experience, Medical Terminology, Close Attention to..., Friendly Personality, Customer Satisfaction, Customer Support, Filing, Windows Vista, Windows 7, Microsoft Office 2007, Positive Can-do Attitude, Data Entry
Education
Midwest Technical Institute-East Peoria 2012 — 2012
Diploma, Medical/Clinical Assistant
Illinois Central College 2004 — 2006
Business Administration and Management, General
Skilled Trades July 2013 - Present
Afni February 2011 - June 2012
Serco March 2010 - February 2011
Skills
Temporary Staffing, Staffing Services, Sourcing, Cold Calling, Account Management, Coaching, Customer Service, Customer Retention, Data Entry, Quality Control, Call Centers, Customer Experience, Time Management, Customer Satisfaction, Employee Training
Education
Amarillo College
Homestead senior care February 2013 - Present
walmart 5236 May 2012 - January 2013
Afni September 2011 - April 2012
Skills
Advertising, Social Media Marketing, Marketing Communications, Marketing Strategy, Social Media, Marketing, Sales, Online Advertising, Public Relations, Customer Service, New Business Development, Microsoft Office, Social Networking, Event Management, Online Marketing
Education
Bowling Green Technical College 2010 — 2015
Undergrads, Allied Health and Medical Assisting Services
Belleville east township 2006 — 2009
GED, Adult and Continuing Education and Teaching
CTS - Corporate Technology Solutions, LLC April 2013 - Present
Taco Bell May 2011 - March 2013
Afni May 2010 - April 2011
Citic group November 2008 - December 2009
Sears Holdings Corporation July 2005 - January 2008
Education
Mesa Community College 2013 — 2014
Criminal Justice and Corrections
Coconino County Community College 2011 — 2012
Criminal Justice and Corrections
Pima Community College 2010 — 2011
Criminal Justice and Corrections
Norfolk Southern Corporation 2014 - Present
Norfolk Southern 2013 - 2014
Norfolk Southern Corporation 2007 - 2013
Norfolk Southern Corporation 2004 - 2007
Norfolk Southern Corporation 2003 - 2004
AFNI 2002 - 2003
Skills
Logistics, Transportation, Freight, Project Management, Process Improvement, Rail, Transportation..., Rail Operations, Railway, Container, Dispatching, Transportation Planning, Rail Safety, Locomotive, Trucking, Railroad Engineering, Computer Network..., Wireless Networking, Problem Solving, Emergency Management, Supply Chain, Lean Operations, Six Sigma, Master Scheduling, Hiring, Presentation Development, Written & Oral..., Employee Management, Employee Training, Development Of Employees, Kaizen, Operating Budgets, Workshop Facilitation, Incident Investigation, Compliance, Customer Service, Customer Relations, Customer Support, Account Management
Education
Tiffin University 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Auburn University 1998 — 2003
Bachelor's degree, Operations Management and Supervision
Procom Heating February 2015 - Present
AllStar Sports Photography March 2014 - March 2015
United States Postal Service August 2013 - July 2014
Applebee's July 2011 - September 2013
Walmart May 2011 - January 2012
Moe's Southwest Grill March 2011 - May 2011
Afni September 2010 - March 2011
Captain D's August 2008 - September 2010
Chaney's Dairy Barn March 2007 - August 2008
Skills
Customer Service, Microsoft Office, Photography, Portrait Photography, Photoshop, PowerPoint, Microsoft Excel, Lightroom, Studio Lighting, Graphic Design, Adobe Creative Suite, Illustrator, Advertising, Digital Photography, InDesign, Social Media, Mac, Art, Logo Design, Graphics, Layout, Illustration, Social Networking, Editing, Brochures, Project Management, WordPress
Education
Bowling Green Technical College 2013 — 2017
Associate of Arts (A.A.)
Nossi College of Art 2009 — 2010
Associate of Arts (A.A.), Commercial Photography
Western Kentucky University 2009 — 2009
Warren central 2005 — 2009
Dillards July 2011 - Present
LIDS Sports Group October 2008 - January 2011
Afni October 2006 - July 2008
Skills
Sales Management, Sales Operations, Electrical Controls, Electrical..., Electrical Safety, Electronics, Electricians, Mechanics, Automotive Repair, Automotive Aftermarket, Software Development, Retail Marketing, Merchandising, Visual Merchandising, Merchandise Planning
Education
Southern Union State Community College 2013 — 2014
Associate's degree, Industrial Electronics Technology/Technician
Auburn University
Amazon October 2014 - January 2015
Guthy-Renker Home March 2014 - June 2014
Convergys November 2012 - June 2013
Teleflora April 2010 - November 2012
Lee County Board of Education February 2006 - October 2008
Afni December 1999 - December 2001
Lil Dino's March 1996 - September 1999
Skills
Leadership, Management, Microsoft Office, Employee Training, Food Service, Customer Service, Team Building, Coaching, Training, Team Leadership, Microsoft Word, Marketing, PowerPoint, Sales Management, Human Resources, Customer Satisfaction, Account Management
Education
Anthem College-Phoenix 2011 — 2012
Associate of Science (AS), Health Information/Medical Records Technology/Technician
Fayetteville State University 1995 — 1997
Associate of Arts (AA), General Studies
Campbell University, Buies Creek, NC 1991 — 1993
Bachelor's Degree, Biology, General
Troutman Sanders LLP July 2013 - Present
NexTraq March 2012 - June 2013
Auburn University April 2009 - December 2011
The Tax Guys (AMP Associates) May 2011 - July 2011
Impact Alabama January 2011 - February 2011
Afni January 2007 - July 2007
Skills
Microsoft Excel, Microsoft Word, Accounting, Microsoft Office, PowerPoint, Financial Analysis, Financial Accounting, Tax, Auditing, Customer Service, Teamwork, Access, Organization, Close Attention to..., Multi Tasking, Communication, Great Plains Software, Accounts Payable, Journal Entries
Education
Auburn University 2008 — 2011
Bachelor of Business Administration (BBA), Accounting
Odessian, LLC May 2014 - Present
LiveAce, LLC January 2013 - March 2014
Sound Advice Consulting Services August 2012 - December 2012
Advanced System Designs December 2005 - June 2012
AFNI October 2004 - December 2005
AFFINA July 1999 - May 2004
Skills
Software Development, Open Source Software, Web Applications, C#, SQL Server, Python, Windows, Debian, Mono, Django, Mobile Applications, Research, Software Design, System Architecture, Open Source, .NET, ASP.NET, ASP.NET MVC, JavaScript, jQuery, Dojo, Linux, sysops, Cloud Computing IaaS, PaaS, E-commerce, Mentoring, Coaching
Education
Bradley University 1995 — 1996
Foster College of Business Administration
University of Illinois at Urbana-Champaign 1994 — 1995
Liberal Arts and Sciences
Illinois Central College
Business and Information Systems
Blue Cross and Blue Shield of Alabama October 2013 - Present
AT&T August 2012 - October 2013
Afni January 2009 - August 2012
Alabama State University August 2007 - December 2008
Alabama State University May 2006 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Outlook, Windows, Teaching, HTML, Public Speaking, Editing, Java
Education
Alabama State University
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
IPsoft January 2015 - Present
IPsoft May 2014 - January 2015
Afni August 2011 - May 2014
Afni November 2009 - July 2011
Afni Inc. February 2007 - November 2009
AOL August 2003 - February 2007
AOL LLC August 2002 - August 2003
AOL LLC November 2000 - July 2002
Skills
Product Management, Vendor Management, Call Center, SDLC, Workforce Management, Project Management, Quality Assurance, Program Management, Cross-functional Team..., Telecommunications, Strategic Planning, IT Strategy, IT Management, IT Operations, IT Solutions, Capital Budgeting, Software Asset..., Executive Management, Team Management, IT Service Management, Help Desk Support, Management, Strategy, SharePoint, Visio, Business Analysis, Call Centers, Outsourcing, Software Documentation, Cloud Computing, Technical Support, Security, Business Intelligence, Process Improvement, Enterprise Software, Leadership, Disaster Recovery, Information Technology, Troubleshooting, Servers, Business Process..., Service Delivery, ITIL, Change Management, Data Center, Virtualization
Education
Bradley University
Master of Business Administration (MBA)
The University of New Mexico 1997 — 1999
BA
East Alabama Medical Center July 2013 - July 2015
East Alabama Medical Center July 2013 - February 2014
Subway November 2012 - January 2014
Afni August 2006 - August 2012
East Alabama Medical Center (Lanier) June 2012 - July 2012
Skills
Microsoft Word, Microsoft Office, Cerner, SoftMed, Microsoft Excel, PowerChart, PowerPoint, EMR, HIPAA, EHR, Hospitals, Healthcare, Healthcare Management, Medical Records, Customer Service
Education
Alabama State University 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Health Information/Medical Records Administration/Administrator
Southern Union State Community College 2005 — 2009
Associate's Degree, Office Management and Supervision
Munich Welding August 2014 - Present
Safe Site Utility Services, LLC March 2014 - July 2014
Patriot Payment Group, LLC December 2013 - March 2014
Southwest Energy Solutions February 2006 - October 2013
ELM Locating June 2003 - February 2006
Afni March 2003 - May 2003
Powe Painting, LLC August 2002 - March 2003
Munich Welding June 1998 - August 2002
Skills
Management, Leadership, Customer Service, Training, Customer Satisfaction, Process Improvement, Project Management, Coaching, Team Building, Sales, New Business Development, Operations Management, Call Centers, Contract Negotiation, Manufacturing, Telecommunications, Process Scheduler, Project Planning, Utility Locating, Utility Mapping, Marketing, Team Leadership
Education
DeVry University's Keller Graduate School of Management-Missouri 1992 — 1995
Bachelor of Science (B.S.), Telecommunications Management
Boise State University 1996 — 1996
Principles of Finance
Melaleuca:The Wellness Company September 2013 - Present
Melaleuca:The Wellness Company September 2013 - September 2013
Afni December 2011 - August 2012
Skills
Marketing, Sales, Collections, Customer Service
Education
Central High School
HS, HS Diploma
Chattahoochee Valley Community College
AS, Computer information systems
Quintiles September 2015 - Present
Afni August 2013 - September 2015
Health Fitness Corporation April 2012 - July 2013
Health Fitness Corporation November 2011 - April 2012
Smith & Nephew Orthopaedics May 2011 - November 2011
Northwest Medical Center February 2009 - May 2011
Pima Community College August 2006 - May 2011
Skills
Leadership, Project Management, Coaching, Process Improvement, Training, Program Development, Strategic Planning, Leadership Development, Management, Customer Service, Team Leadership, Six Sigma, Program Management, Implemenation, Strategy, Consultative Approach, Communication, Cross-functional Team..., Consulting, Lean Tools, Team Building, Time Management, Change Management, Vendor Management, Organizational..., Quality Management, Risk Management, Teaching, Budgets, Fitness, Health Education, Healthcare, Public Speaking, Wellness, Health Promotion, Wellness Coaching, Exercise Physiology, Personal Training, Marketing, Outlook, Microsoft Office, Research, German, Event Planning, Editing, Business Development, Quality Assurance, Mentoring, Performance Management, Sales
Education
Aspen University 2014 — 2016
Master of Business Administration (M.B.A.), 4.0
A. T. Still University 2007 — 2008
Master of Science (M.S.), 3.8
University of Arizona 2004 — 2006
B.F.A., 3.8
Tuebinger Freie Waldorfschule 1998 — 2002
Abitur / A -Levels, Fine Arts and English; A levels
Fusion Event Staffing August 2011 - Present
Convention Models & Talent, Inc. ( CMT Agency) May 2011 - Present
MASON CORPORATION December 2010 - September 2011
Karie Mitchell Photography January 2011 - March 2011
Drafting and Design January 2008 - July 2010
Mason Corporation 2010 - 2010
ITT Technical Institute 2008 - 2010
JC Penney November 2008 - January 2009
MailSouth May 2008 - June 2008
Afni January 2008 - May 2008
Skills
AutoCAD, Modeling, CAD, Revit, Architectural Drawings, Sketching, Rendering, Drawing, Photoshop, Adobe Creative Suite, Interior Design, Microsoft Office, InDesign, Illustrator, Graphic Design, Marketing, Advertising
Education
ITT Technical Institute- Bessemer 2006 — 2010
Associate, Computer Drafting and Design
Auburn University 2006 — 2008
Architecture
Western Alliance Bancorporation May 2013 - Present
Western Alliance Bancorporation June 2012 - May 2013
AIRES LLC February 2008 - June 2012
AIRES LLC February 2004 - February 2008
AIRES LLC February 2002 - February 2004
Afni September 2001 - February 2002
Wavetronix February 2001 - August 2001
Brigham Young University September 1999 - December 2000
Skills
Human Resources, Employee Benefits, Recruiting, Policy, Interviews, Performance Management, Employee Relations, Analytics, Compliance, Personnel Management, Management, Benefits Administration, Training
Education
University of Arizona 2001 — 2004
MA, Higher Education Administration--Human Resources, 3.9
Brigham Young University 1995 — 2000
BA, English, Spanish
Outreach Communications March 2005 - Present
ER Solutions/CRI February 2004 - March 2005
Afni August 2000 - January 2004
The CMI Group 1998 - 2000
payco/OSI 1994 - 1998
TRW Receivables Management 1981 - 1994
Skills
Call Center, Sales, Business Development, Sales Management, Process Improvement, ACD, Customer Service, Outsourcing, Call Centers, Business Analysis, Team Leadership, Contact Centers, New Business Development, Project Management, Customer Experience, Strategic Planning, Operations Management, Executive Management, Management, Workforce Management, Cross-functional Team..., Budgets, Account Management, Customer Retention, Customer Satisfaction, Team Building, CRM, Vendor Management, Telecommunications, Coaching, Strategy, Forecasting, BPO, Contract Negotiation, Leadership, Sales Operations, Start-ups, P&L Management
Education
Southwestern Oklahoma State University 1977 — 1979
American International College
Bachelors, Business Administration
Alliance Data card services November 2012 - Present
Self Employed May 2012 - November 2012
improveit! 360 January 2011 - May 2012
Afni January 2006 - October 2009
Afni June 2000 - December 2005
Afni May 1998 - June 2000
360 Communications January 1997 - January 1998
360 Communications January 1996 - January 1997
360 Communications January 1994 - January 1996
360 Communications January 1993 - December 1993
Skills
Call Center Design, Project Management, Leadership, Call Center Technology, Technical teams, Help Desk Management, Business Analysis, Call routing, Call Recording, Workforce Management, Executive Decision..., Salesforce.com, Telecommunications, CRM, CTI, PMP, Large Systems..., Call Center, Business Intelligence, Customer Satisfaction, Call Centers, Help Desk Support, Customer Experience, Outsourcing, IT Management, Cross-functional Team..., Cloud Computing, Team Leadership, Vendor Management, Software Development, IT Strategy, SDLC, Program Management, Team Building, Team Management, Training, Customer Retention, Strategic Planning, Budgets, Sales, Process Improvement, Contact Centers, Strategy, Management, Business Process...
Education
Argosy University 1994 — 1996
Masters, Business Administration
University of Dayton 1980 — 1984
Bachlor of Science, Business Management
Heath High School 1976 — 1980
AFNI Philippines Inc. September 2015 - Present
Afni July 2013 - Present
Plant Molecular Biology and Physiology/Root Engineering Lab August 2012 - May 2013
Arizona State University August 2009 - May 2013
Skills
Social Media, Facebook, Blogging, Biotechnology, Bioscience, Photoshop, Public Speaking, Customer Service, Writing, Microsoft Office, Training, Research, Leadership, Teamwork, Time Management
Education
Arizona State University 2009 — 2013
Bachelor of Science (B.S.), Molecular Bioscience/ Biotechnology
Nogales High School 2005 — 2009
The International Baccalaureate Diploma
Lovitt & Touche, Inc. May 2006 - Present
Lovitt & Touche, Inc. January 2003 - April 2006
Afni January 2001 - November 2002
Skills
Health Insurance, Appeals, Claims Management, Claims Resolution, Claims Consulting, Claims Auditing, Claims Review, Claims Handling, Writing, Advisement, Bill Review, Recoveries, Healthcare Industry, Fully Licensed & Insured, Employee Benefits, Contract Management, Life Insurance, Dental Insurance, Disability Benefits, Disability Insurance, COBRA, PPO, Health Savings Accounts, Flexible Spending..., Pharmacy Benefit..., Provider Networks, Self-funded, Coordination of Benefits, Medical Coding, HIPAA, ERISA, Microsoft Excel, Roller Derby, QuickBooks
Education
University of Illinois Springfield 1998 — 2001
Master's degree, Public Administration
Beloit College 1993 — 1996
Classical Philology, Latin, Bachelor's Degree
Extreme Nails March 2014 - Present
Sears Holdings Corporation December 2012 - Present
Pretzel Maker June 2011 - January 2013
Afni July 2008 - October 2010
Peter Piper, Inc. March 2007 - July 2008
Skills
Spanish-speaking, Nails, Decoration, Customer Service, Cashiering, Phone Etiquette, Telephone Skills, Friendly Personality, Cash Register, Spanish, Close Attention to..., Critical Thinking, Team-oriented, Goal Oriented
Education
Pima Community College 2009 — 2014
Interior Design
Arizona Academy of Beauty-North 2013 — 2013
Nail Technician/Specialist and Manicurist
Department of Commerce August 2014 - Present
Target November 2013 - January 2014
GC Services 2012 - 2012
iQor June 2008 - November 2011
Afni February 2007 - January 2008
Southeast Distribution Center January 2003 - February 2003
Aramark June 1999 - November 2002
United States Air Force January 1992 - March 1999
Skills
Team Leadership, Customer Service, Shipping, Computers, Supervisory Skills, Quality Assurance, Training, Logistics, Office Administration, Database Administration, Data Entry, Research, Accounting, Human Resources, Management, Invoicing
Education
Brown Mackie College-Tucson 2003 — 2006
Bachelor of Science (BS), Business Administration and Management, General
The Swim Team Store February 2014 - Present
Chestnut Health Systems September 2013 - March 2014
Travel Centers of America January 2013 - June 2013
Family Video January 2013 - February 2013
Firstaff Staffing Services April 2012 - December 2012
Afni November 2011 - April 2012
State Farm Insurance December 2004 - March 2012
Afni June 2000 - March 2012
Skills
Property & Casualty..., Staffing Services, Administrative Work, Clerical Skills, Clerical Work, administrative skills, Internet Explorer, Online Communications, Facebook, Twitter, Typing, Screening Resumes, Qualifying Candidates, Logic, Reasoning Skills, Analysis, Emotional Intelligence, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook Express, PowerPoint, Mozilla, Telephone Interviewing, Answering Telephones, Asking Questions, Underwriting, Reading Comprehension, Writing, Communication Skills, Fax, Email, Scanners, Learning Quickly, Accountability, Interpersonal Skill, High level of initiative, Organization, Adaptability, Temporary Staffing, HR Policies, Coordinating Events, Cold Calling, Account Management, Recruiting, Customer Service, Temporary Placement, Insurance, Internet Recruiting, Hiring
Education
Capella University 2007 — 2011
Criminal Justice/Psychology major online
Illinois State University 1999 — 2000
Psychology major
Western Illinois University 1998 — 1999
Psychology major
Bloomington High School 1994 — 1998
High School Diploma, General studies
David Oakey Designs June 2014 - Present
Auburn University February 2013 - August 2014
Interface April 2014 - June 2014
Auburn University January 2014 - May 2014
L&T Ltd., ECC Division May 2011 - July 2011
Afni November 2007 - May 2011
Skills
Revit, Illustrator, Adobe Creative Suite, SketchUp, AutoCAD, Photoshop, Artlantis Studio, SU Podium, Microsoft Office, Microsoft Excel, iWeb, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, Leadership, Organization, Color Theory, Mic, Maxwell Render, Hand Drafting, Hand Rendering, 3D Studio Max, Vray, IES Virtual Environment, Illustration
Education
Auburn University 2008 — 2014
Bachelor of Science, Interior Design
West Bend Mutual Insurance October 2014 - November 2014
Charter Communications February 2014 - April 2014
Wells Fargo Advisors October 2013 - December 2013
State Farm December 2012 - May 2013
Caterpillar Inc. September 2012 - November 2012
SC2 Services, Inc. February 2011 - August 2012
Afni April 2007 - January 2011
Dollar Tree Stores June 2006 - April 2007
State Farm October 2005 - May 2006
Caterpillar Inc. December 2004 - September 2005
Education
Capella University
Master of Science (MS), Project Management
Penn State University 1986 — 1990
Bachelor of Arts (B.A.), English
TRC Staffing Services, Inc. December 2011 - November 2012
CBS Radio November 2007 - December 2011
Afni November 2004 - November 2005
Skills
Forklift Operator, Distribution Center..., Inventory Management, Sales, Inventory Control, Purchasing, Sales Management, Customer Service, Sales Force Development, Warehouse Management, Operations Management, Strategic Planning, New Business Development, Team Building, Warehousing, Negotiation, Management, Shipping, Store Management
Education
Georgia State University 2009 — 2013
Bachelor of Arts (B.A.), Speech Communication and Rhetoric, 2.5
Atlanta Metropolitan College 2005 — 2007
Associate of Arts (A.A.), Speech Communication and Rhetoric, 3.2
Ground Up Promotions LLC June 2012 - Present
WellPoint November 2005 - Present
Road America May 2007 - November 2008
Afni October 2002 - November 2005
Skills
Health Insurance, Call Centers, Customer Service, Process Improvement, Team Building, Employee Benefits, Medicare, Project Management, Microsoft Office
Education
Central High School 1996 — 2000
diploma
Auburn University at Montgomery
Biology, General
Rainbow Light Reiki Healing and Teaching January 2014 - Present
Smooth Results by Ruth May 2012 - Present
5 Senses Salon and Spa June 2013 - December 2013
C B Accounts September 2007 - October 2011
C B Accounts, Inc September 2007 - October 2011
AFFINA February 2006 - November 2006
Afni May 2001 - August 2005
Afni, Inc. May 2001 - August 2005
C.B. Accounts, INC March 1996 - October 2001
JOB TITLE June 1990 - December 1995
Skills
Collections, Esthetics, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Multi-line Phone, Dialers, Management, Hiring, Customer Retention, Coaching, Team Building, Skip Tracing, PowerPoint, Team Leadership, Marketing, Outlook, Office Management, Accounts Receivable, Data Entry, Telephone Skills, Leadership, Sales, Call Centers, 10 Key, Recruiting, Teamwork, Leadership Development, Cashiering, Credit Cards, Training, Customer Satisfaction, Retail, Payroll, Employee Training, Inventory Management, Customer Experience, Invoicing, Social Networking, Access, Fax, Inbound Marketing, Software Documentation, Administrative..., Interviews, Workforce Management, HIPAA, Process Improvement
Education
Tricoci University of Beauty College 2011 — 2012
Esthetics, Esthetics
Tricoci University of Beauty Culture-Peoria 2011 — 2012
Esthetics, Esthetics
Richwoods Community High School 1987 — 1990
General Education, Business Administration
Mapco Express 2015 - Present
Afni, Inc July 2014 - July 2015
CVS July 2014 - December 2014
Dollar General 2012 - 2014
CPI Corp. March 2010 - December 2010
Afni May 2008 - June 2008
Kroger September 2006 - December 2006
Skills
Microsoft Office, Photography, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Publisher, Time Management, Data Entry, Recruiting, Retail, Teamwork, Merchandising, Inventory Management, Telephone Skills, Sales, Cashiering, Retail Sales, Store Management, Visual Merchandising, Photoshop, Social Media
Education
University of Phoenix 2015 — 2017
Bachelor of Science (B.S.), Business Management w/Certificate in Human Resources
Ashford University 2011 — 2013
Bachelor of Arts (BA), Human Resources Management
Southern Union State Community College 2007 — 2011
Associate in Applied Science, Office Management-Medical Coding, Office Management-Accounting, Office Administration
Opelika High School
Wells Fargo Insurance Services April 2014 - Present
Accountemps June 2013 - Present
American Insurance Agency Direct February 2013 - June 2013
Jasper Contractors Inc March 2012 - July 2012
Afni May 2011 - February 2012
Florida Mediation & Arbitration July 2010 - May 2011
The Law Office of Neil E. Polster, P.A. August 2009 - April 2011
Mediation Atlanta April 2008 - August 2009
FCCI Insurance Group July 2006 - January 2008
Arbitration Management, Inc. November 2002 - July 2006
Skills
Claim, Workers Compensation, Litigation, Management, Mediation, Arbitration, Personal Injury, Insurance, Customer Service, Risk Management, Legal Liability
Education
University of Cincinnati 1983 — 1985
M.A., Industrial Relations
Bradley University 1978 — 1983
B.S., International Studies
Macy's July 2010 - Present
Afni July 2011 - December 2011
Dialogue Marketing January 2009 - December 2009
Skills
Business Service...
Education
Utah Valley University 2009 — 2012
BYU-Idaho 2008 — 2008
Sports Authority August 2013 - Present
Old Chicago Restaurants January 2013 - Present
21 Trust January 2006 - Present
Afni December 2012 - May 2013
Education
Colorado State University 2013 — 2017
Agricultural Business; Animal Science
University of Northern Colorado 2012 — 2013
Atmospheric Sciences and Meteorology
Chatfield Senior High School 2008 — 2012
Stay at Home Mom April 2014 - Present
Diamond shamrock July 2013 - March 2014
Papa Johns August 2013 - September 2013
Afni August 2012 - July 2013
The Nuance Group November 2011 - June 2012
Fresh Point of Colorado July 2011 - September 2011
Chippers Lanes January 2010 - September 2010
Fort Collins Coloradoan June 2007 - December 2009
Skills
Typing, Computer Graphics, Food Preparation, Food Processing, Food Service, Customer Service, Cash Handling, Cash Receipts, Credit Card Processing, Cleaning, Food Packaging
Education
Everest College-Thornton 2012 — 2012
GED, Medical/Clinical Assistant
Thompson Valley High School 2009 — 2010
none yet
Fort Collins High School 2008 — 2009
Cox Communications July 2013 - Present
Career Supreme 2013 - Present
Portfolio Recovery Associates, Inc. 2009 - 2013
Tyonek Native Corp 2009 - 2009
West Corporation 2008 - 2009
Starbucks Coffee Company 2006 - 2009
West Corporation 2005 - 2008
Afni 2004 - 2005
Bradley University 2003 - 2005
Bradley University 2003 - 2005
Skills
HR Consulting, Strategic Leadership, Employee Engagement, Employee Relations, Performance Management, Partnering, Organizational..., Leadership Development, Investigation, Talent Management, Project Management, Coaching, Mentoring, Talent Acquisition, Diversity & Inclusion, Employment Law, Blogging, Motivational Speaking, Leadership, Training, Recruiting, Management, Employee Training, Human Resources, Strategy, Policy, Onboarding, Succession Planning, Personnel Management, Interviews, College Recruiting, Deferred Compensation, Hiring, HR Policies, Workforce Planning, Career Development, Benefits Administration, Temporary Placement, Resume Writing
Education
Bradley University
BA, English, Philosophy
Dollar General 2014 - Present
Sam's Club (Walmart, Inc.) 2010 - 2014
Afni November 2009 - July 2010
Home Depot October 2008 - October 2009
The Home Depot May 2008 - October 2008
The Home Depot July 2006 - May 2008
William George Printing July 2004 - July 2006
US Army February 1998 - August 2003
Skills
Employee Relations, Performance Management, Policy, Benefits Administration, Strategic Planning, Talent Management, Employee Engagement, Recruiting, Military Liaison, Military Experience, Retail, Training, Leadership, Leadership Development, Hiring, Interviews, Management, Succession Planning, Strategy, Human Resources, Staff Development, Talent Acquisition, Employee Benefits, Onboarding, Workforce Planning, New Hire Orientations, Process Improvement, FMLA, Employee Training, Personnel Management, College Recruiting, Labor Relations, HRIS, Union Avoidance, Organizational..., Conflict Resolution, Applicant Tracking..., HR Policies, Temporary Placement, Organizational..., EEO, Career Development, Resume Writing, Job Descriptions, EEOC, Employment Law, Compensation & Benefit
Education
Baker College Center for Graduate Studies 2005 — 2007
MBA, Human Resources
Troy University 2003 — 2005
Bachelor of Applied Science (BASc), Business Administration and Management, General
State Farm February 2015 - Present
Multicultural Leadership Program August 2014 - March 2015
Afni November 2014 - February 2015
Afni November 2013 - November 2014
Afni April 2013 - November 2013
Afni January 2012 - April 2013
Washington Generals Professional Basketball June 2011 - July 2011
Bulls/Sox Training Academy February 2011 - June 2011
Skills
Leadership, Sports Marketing, Sports Management, Event Planning, Sports, Databases, Solution Selling, Sales Operations, Direct Marketing, Direct Sales, Marketing, Training, Customer Service, Microsoft Excel, Strategic Planning, PowerPoint, Microsoft Word, Microsoft Office, Team Leadership, Cold Calling, Team Building, Negotiation, Teamwork, Data Entry, Social Media Marketing, Social Networking, Advertising, Management, Sales, Coaching, Social Media, Public Relations, Strategy
Education
Aurora University 2008 — 2011
BA, Business Commerce & Marketing
St. Ambrose University 2007 — 2008
BA, Sports Marketing
Bowling Green Area Chamber of Commerce July 2015 - Present
Wireless Paradise August 2012 - July 2015
XBS Digital April 2012 - August 2012
Afni August 2011 - April 2012
Skills
Sales, Sales Management, Customer Service, Recruiting, Customer Retention, Customer Experience, Operations Management, Mobile Devices, Direct Sales, Cold Calling, Customer Satisfaction, Sales Presentations, Management, Wireless, Coaching, Account Management, Team Leadership, Team Building, Leadership, Sales Process
Education
Western Kentucky University 2015 — 2019
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bowling Green Technical College 2009 — 2011
Associate of Applied Science, Web Design, Programming
Planet Forward June 2015 - Present
Adecco Staffing, USA September 2014 - June 2015
North Vista Hospital May 2012 - June 2014
Afni June 2010 - July 2011
Budget Suites of America August 2007 - September 2009
Academy of Collections December 2007 - June 2008
Lowe's Companies, Inc. October 2006 - December 2006
Flamingo Las Vegas May 2006 - December 2006
Teamsters Local 14 January 2006 - May 2006
Citi March 2005 - February 2006
Skills
Accuracy Answering..., Making Appointments..., Office Administration..., Customer Service, Administrative..., Clerical Skills, Telemetry, EKG, Certified EKG Technician, BLS, Receptionist Duties, Microsoft Office, Office Administration, Electronic Filing, Internal Audit, Sales, Inventory Management, Order Processing, Accounts Payable, Accounts Receivable, Appointment Scheduling, Billing Systems, POS, McKesson STAR, Front Office, Meeting Scheduling, Minute Taking, Oral & Written..., Email, Email Marketing, Time Management, Office Management, Fax, Filing, Spreadsheets, Employee Benefits, Cold Calling, Collections, FDCPA, 3rd Party Relationships, Call Centers, Web Chat, Internet, Social Media Marketing, HCAHPS, patient satisfaction, Administrative..., Training, Team Building, Public Speaking
Education
McKissok 2015 — 2015
Real Estate
College of Southern Nevada 2012 — 2015
Associate's Degree, Business, Management, Marketing, and Related Support Services, 3.2
Rivertown School of Beauty Barber Skin Care and Nails 2011 — 2012
Cosmetology/Cosmetologist, General
The Hartford April 2013 - Present
The Hartford January 2003 - April 2013
Afni 2000 - 2002
Kemper 1998 - 2000
Farmers Insurance Group of Companies 1995 - 1998
The Institutes 1994 - 1995
Education
Chestnut Hill College 1979 — 1983
BA
Nether Providence High School 1975 — 1979
Diploma
The Home Depot September 2013 - Present
The Home Depot February 2011 - Present
The Home Depot March 2008 - February 2011
The Home Depot December 2006 - March 2008
Afni June 2003 - June 2004
Skills
Customer Service, Microsoft Office, Process Improvement, Microsoft Excel, Access, Performance Management, Microsoft Word, Outlook, Inventory Management, PowerPoint, Retail, Leadership, LinkedIn, HRIS, Tesseract, Kronos WFC, SharePoint, TSO, Training, Requirements Analysis, UAT coordination, Analysis, Call Centers, Customer Satisfaction, Data Analysis, Employee Relations, Human Resources, Process Scheduler, Project Management, Team Building, Software Documentation, Team Leadership, Visio
Education
Auburn University, College of Business 2004 — 2005
MBA, Human Resources, Marketing
Auburn University 1998 — 2002
Bachelor of Arts, Sociology
Afni July 2014 - Present
Afni September 2013 - Present
Elmhurst Park District 2005 - 2007
Skills
Customer Satisfaction, Call Centers, Customer Service, Data Entry, Outlook, Sales, Microsoft Office, Customer Experience, Account Management, Leadership, Team Leadership, Microsoft Excel, Public Speaking, Team Building, Training, Management, Marketing, Event Planning, Coaching, Fundraising, Social Media
Education
University of Illinois Springfield 2011 — 2015
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies
Western Governors University
Business Marketing Management
Illinois State University 2010 — 2011
Liberal Arts and Sciences, General Studies and Humanities
Austin Peay State University 2009 — 2010
Communication and Media Studies
Southern Illinois University, Carbondale 2007 — 2008
Communication and Media Studies
F+W Media, Inc. May 2014 - Present
Centerpartner August 2013 - May 2014
Afni March 2013 - July 2013
Center Partners November 2008 - March 2013
Celestica April 1996 - November 2005
Skills
Quality Assurance, Team Leadership, Leadership, Software Documentation, Data Entry, Call Centers, Coaching, Customer Retention, Customer Service, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Process Improvement, Sales, Team Building, Telephone Skills, Time Management, Training, Troubleshooting, Customer Satisfaction, Manufacturing, Employee Training, Leadership Development
Education
University of Phoenix 2012 — 2013
Master of Arts (MA), Adult and Continuing Education and Teaching
University of Phoenix 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
Aims Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Medical/Clinical Assistant
Uline April 2015 - Present
Uline September 2014 - March 2015
Uline September 2013 - August 2014
Walgreens Corporate Officies August 2013 - September 2013
Afni February 2013 - June 2013
Fox Lake Toyota Scion March 2009 - August 2012
Blockbuster June 2008 - August 2010
Skills
BPO, Call Centers, Customer Experience, Customer Satisfaction, Troubleshooting, Training, Leadership, Teamwork, Technical Support, Microsoft Office, Telecommunications, Sales, Customer Service, Microsoft Excel, Microsoft Word, Public Speaking, Time Management, PowerPoint, Social Networking, Communication, Inventory Management, Team Leadership, Team Building, Data Entry, Social Media, Access, Outlook, Retail, Customer Retention, Analysis, Research, Problem Solving, Process Improvement, Strategic Planning
Education
Illinois State University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Mathematics, Economics, 3.37
College of Lake County 2008 — 2010
Associate of Arts (A.A.), General Studies, 3.9
Grant Community High School 2004 — 2008
High School Diploma, General Studies, 4.0
United States Postal Service February 2015 - Present
Self August 2014 - Present
afni August 2014 - Present
Self October 2013 - Present
Arizona State University October 2011 - May 2015
Schneider National October 2007 - May 2008
Skills
Photography, Digital Photography, Image Editing, Microsoft Office, Creative Writing, Feature Films, Documentaries, Research
Education
Colorado State University-Global Campus 2015 — 2017
Masters Degree, Human Resources Management and Services
Arizona State University 2011 — 2015
Bachelor’s Degree, Psychology, 3.34
Dixie State College 1999 — 2001
Associates in Art, Photography
Hyla Mobile (formerly eRecyclingCorps) October 2012 - Present
Adknowledge January 2012 - October 2012
Afni 2010 - 2012
Embarq 2008 - 2009
MobiTV 2007 - 2008
Sprint / Embarq 2004 - 2007
Sprint 2000 - 2004
Sprint 1999 - 2000
KPMG 1992 - 1999
Skills
Business Development, Strategy, Business Strategy, Product Management, Strategic Planning, Management, Product Development, Cross-functional Team..., Leadership, Social Media Marketing, Marketing, Strategic Partnerships, Mobile Devices, Team Leadership, Account Management, Thought Leadership, Partner Management, Contract Negotiation
Education
Baker University 2002 — 2003
MBA
The University of Kansas 1988 — 1992
BS
ARIAD Pharmaceuticals, Inc. July 2014 - June 2015
TEKsystems September 2013 - July 2014
Arrow Electronics September 2011 - August 2013
IBM September 2009 - September 2011
Ciber September 2008 - May 2009
Peak Systems June 2008 - September 2008
Delta Innovations May 2007 - March 2008
Clemens and Associates May 2002 - January 2007
Afni September 2001 - May 2002
Kelly Group 2000 - 2001
Skills
SAN, Disaster Recovery, VMware, Servers, NetApp, Windows Server, NAS, System Administration, Storage, Storage Area Networks, Hardware, Citrix Metaframe, Virtualization, Networking, Operating Systems, Brocade, Windows, Cloud Computing, EMC Storage, Brocade Fibre Switches, Training, TCP/IP, HP, Switches, Backup Exec, NetBackup, IT Management, Data Center, Deduplication, Cisco MDS SAN switches, IBM XIV, IBM SAN, HP Storage, AIX Administration, Change Control, Technical Documentation, Network Administration, VMware Infrastructure, Leadership, Project Management, Matrix Management, Conflict Resolution, Strategic Partnerships, Vendor Management, Active Directory, Management
Education
Heartland Community College 2002 — 2003
Computer Science
College of DuPage 1999 — 2000
Computer Science
Willowbrook 1996 — 1999
HS Diploma
Self-employed December 2005 - Present
Afni June 2008 - September 2010
DHL October 2005 - November 2006
Skills
Photography, Photoshop Elements, Lightroom, Social Media Marketing, Business Management..., Business Management..., Advertising, Networking, Website Development, Website Promotion, Website Building, Volunteering, Charity Work, Time Management, Photoshop, Web Design, Editing, Digital Photography, Photos, Facebook, Social Networking, Layout, Blogging, Brochures, Weddings, Graphic Design, Customer Service, Sales, Fashion Photography, Illustrator, Marketing, Adobe Creative Suite, InDesign, Nikon, Mac, Social Media, Studio Photography, Family Photography, Wedding Photojournalism
Education
Unity Cosmetology College 2013 — 2014
Cosmetology Certification, Cosmetology/Cosmetologist, General
Sandwich Community High School 1997 — 2001
High School Diploma, General Studies
Columbus State University August 2010 - Present
Paragon Publishing January 2009 - Present
Columbus State University April 2009 - September 2012
TSYS May 2006 - April 2009
Catalyst Publishing December 2007 - January 2009
Dailey Web Design June 2003 - December 2007
Bell Microproducts October 2004 - May 2006
AFNI 2001 - 2002
Skills
Social Theory, Distance Learning, Sociology of Education, Social Psychology, Qualitative &..., Psychology, Team Leadership, Cloud Computing, Web Development, Storage, Solution Selling, Leadership, Enterprise Software, Security, HTML, Sales, Hardware, Account Management, Product Management, Photoshop, Editing, Customer Service, Microsoft Office, Coaching, Sales Management, Strategic Planning, Business Analysis, Business Strategy, Business Development, New Business Development, SEO, Blogging, Research, Public Speaking, Teaching, Higher Education
Education
University of West Georgia 2014 — 2019
Doctor of Philosophy (Ph.D.), Psychology
Auburn University 2002 — 2004
MA, Sociology
Auburn University 1997 — 2001
BA, Criminology
U.S. Army Reserve November 2014 - Present
Wyndham Hotel Group August 2013 - Present
Afni May 2012 - September 2012
Auburn University August 2009 - March 2012
Logan's Roadhouse June 2011 - September 2011
AirTran Airways June 2006 - January 2011
Skills
Customer Service, Event Planning, Social Media, Event Management, Hospitality, Tourism, Food & Beverage, Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Delphi, Coordinating Events, Meeting Planning, Customer Satisfaction, Food Service, Revenue Analysis, Restaurants, Banquets, Catering, Front Office, Time Management, Opera, Guest Service Management, Social Networking, Corporate Events, Convention Services, Property Management...
Education
Auburn University 2007 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Mundy's Mill High School 2003 — 2007
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
NESTA Certified October 2014 - Present
Verizon Wireless May 2014 - Present
Verizon Wireless July 2013 - May 2014
Afni June 2010 - July 2013
Home Fabrics and Rugs 2010 - 2010
JC Penney June 2009 - December 2009
Music and Arts Centers May 2005 - April 2009
Barrett Honors College at Arizona State University August 2003 - May 2004
Davis-Monthan Air Force Base Services Squadron 2002 - 2003
Skills
Customer Experience, Project Management, Troubleshooting, Leadership Development, Microsoft Office, Management, Outlook, Microsoft Excel, Public Relations, Sales Management, Sales, Social Networking, Training, Leadership, Team Building, Time Management, Hiring, Coaching, Account Management
Education
Arizona State University 2001 — 2005
Bachelor of Fine Arts, Studio Art with an emphasis on Drawing
CoWorx Staffing Services February 2012 - Present
Douglass Guard Systems January 2004 - Present
APAC Customer Services September 2010 - January 2012
Tower Theatres March 2010 - September 2010
State Farm October 2009 - January 2010
University Laundry November 2008 - October 2009
Magpie's Gourmet Pizza August 2007 - November 2008
Fox Tucson Theatre July 2006 - August 2007
Afni October 2004 - January 2007
Skills
Data Entry, Customer Service, Call Centers, Recruiting, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, Time Management, Customer Satisfaction, Telephone Skills, PowerPoint, Human Resources, Sales, Office Management
Education
Brown Mackie College-Tucson 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Brown Mackie College-Tucson 2011 — 2013
Associate of Science (AS), Business Administration and Management, General
Allstate January 2003 - Present
Afni May 2002 - February 2003
Skills
Property & Casualty..., Life Insurance, Business Insurance, Commercial Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, Organizational..., Marketing, Insurance, Team Building, Managing Workflow, Management, Business Development, Leadership Development, Employee Benefits, Office Management, Auto Insurance, Retirement Planning, Long Term Care Insurance, Homeowners Insurance, Motorcycle Insurance, 529 Plans, Product Management, Universal Life, Term Life Insurance, Whole Life, Disability Insurance, Customer Service, Casualty, Leadership, Sales, PowerPoint
Education
Central Alabama Community College 2001 — 2003
Associates Degree, Political Science and Government
Dadeville High School 1998 — 2001
High School Diploma, Advanced
OSF Holy Family Medical Center May 2014 - Present
Afni June 2013 - May 2014
Backer EHP September 2008 - June 2013
Backer EHP September 2008 - January 2013
Maytag Refrigeration September 1989 - June 2003
Skills
Administrative..., Event Planning, Travel Arrangements, Office Management, Employee Relations, Customer Service, Budgets, Purchasing, Microsoft Excel, Recruiting, PowerPoint, Microsoft Word, Leadership, Inventory Management, Team Building, Process Improvement, Outlook, Benefits Administration
Education
Carl Sandburg College
Associates Degree, Administrative Assistant and Secretarial Science, General, 3.75
MARTIN AUTOMOTIVE GROUP August 2015 - Present
MARTIN AUTOMOTIVE GROUP July 2015 - August 2015
MARTIN AUTOMOTIVE GROUP September 2014 - July 2015
Afni February 2012 - February 2014
Walmart April 2011 - February 2012
Clear Creek Baptist Bible College January 2008 - December 2010
Skills
Customer Satisfaction, Customer Service, Sales, Team Building, Time Management, Leadership, Customer Retention, Data Entry, Team Leadership, Inventory Management, Process Improvement, New Business Development, Profit, Sales Management, Strategic Planning
Education
Western Governors University 2015 — 2017
Master’s Degree, Business Administration and Management, General
Clear Creek Baptist Bible College 2007 — 2011
Bachelor of Arts (B.A.), Youth Ministry
Covergys (Direct TV: Work at Home) September 2013 - November 2013
Econo Lodge September 2001 - August 2013
Afni July 2004 - July 2013
Skills
Writing, Windows, Painting, Call Centers, Workforce Management, Customer Experience, BPO, Customer Satisfaction, Technical Support, Contact Centers, Troubleshooting, Customer Support, Customer Service, Customer Retention, Inbound Marketing, Outsourcing, IEX, Vendor Management, Telecommunications, Computer Hardware, Telephone Skills, Performance Management, Software Documentation
Education
Auburn University 1999 — 2003
Bachelor of Arts (B.A.), Criminology
Bullock County High School 1996 — 1999
Advanced Diploma, Business/Commerce, General
Education Connection Solutions, LLC January 2008 - Present
Education Connection Solutions, LLC 2005 - Present
Education Connection Solutions, LLC 1980 - Present
Dysart Unified School District September 2013 - December 2014
Dole Food Company 2007 - 2009
The Performance Institute 2006 - 2009
State of Indiana 2006 - 2007
AFNI 2005 - 2006
IU at Bloomington 2005 - 2006
Raytheon 1996 - 2005
Skills
Mentoring, Certified Lean Expert, Purchasing, Inventory Management, Policy, Business Process..., Strategy Development, Training, Strategy, Project Management, Six Sigma, Program Management, Leadership Development, Management, Business Strategy, Strategic Planning, Process Improvement, Continuous Improvement, Lean Manufacturing, Change Management, Supply Chain, Team Building, Organizational..., Cross-functional Team..., Coaching, Public Speaking, Entrepreneurship
Education
Grand Canyon University 2010 — 2013
PHD Candidate
International Quality & Productivity Center 2005 — 2005
CP
Indiana University - Kelley School of Business 2004 — 2005
MS
UCLA Anderson School of Management 1993 — 1996
Certificate
California State Polytechnic University-Pomona 1980 — 1982
BS
Brethren Christian High School
Alabama Lakes Chapter, American Red Cross May 2014 - Present
Barcus Multimedia January 2008 - Present
Roanoke City Schools, Roanoke, AL August 2012 - December 2013
Teletech @ Home November 2013 - November 2013
Afni February 2013 - March 2013
West at Home September 2012 - November 2012
Deltacom January 2008 - February 2009
Skills
Microsoft Office, Customer Service, Direct Sales, Sales, Social Networking, Social Media, Public Speaking, Training, Leadership, Event Planning, Public Relations, Advertising, Team Building, Time Management, Coaching, Management
Education
Ashford University 2012 — 2016
Bachelor of Arts (B.A.), Journalism and Mass Communications, 2.82
Jacksonville State University 2005 — 2006
Communications
City of Bloomington May 2014 - Present
City of Bloomington, IL September 2013 - May 2014
Farnsworth Group, Inc. March 2007 - September 2013
Control Point Solutions December 2001 - October 2006
Afni 1998 - 2001
Skills
Benefits Administration, Payroll, FMLA, Software Documentation, Ceridian, Recruiting, Human Resources, Onboarding, Employee Relations, Employee Benefits, Kronos, Microsoft Office, New Hire Orientations, Interviews, PeopleSoft, Performance Management, Team Building, ADP Payroll
Education
Lincoln College 2008 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Brown Mackie College-Atlanta
Associate of Science (A.S.), Accounting
syncreon Logistics September 2012 - December 2014
Touchstone Wireless July 2011 - September 2012
ATC Logistics and Electronics August 2010 - July 2011
T-Mobile July 2008 - September 2010
T-Mobile March 2006 - July 2008
AFNI 2004 - 2006
FedEx 1997 - 2004
Skills
Training, Process Improvement, Operations Management, Vendor Management, Cross-functional Team..., Logistics, Team Leadership, Supply Chain, Change Management, Management, Supply Chain Management, Inventory Management, Telecommunications, Team Building, Leadership, Warehouse Management, Cloud Computing, Windows, Call Centers, Project Planning, Quality Assurance, Business Process..., Project Management, Customer Service, Product Management, Business Analysis, Program Management, Employee Training, SAP EWM, Instructional Design, Microsoft Office, Distribution Center..., Career Development, Team Management, Sales Management, Account Management, Strategic Planning, Solution Selling, Sales Operations, Security, Sales, Soldering, Lean Manufacturing, Curriculum Design, Tele, Training Specialist, Quality, Continuous Improvement, Warehouse Management..., Learning and Development
Education
Augusta State University 1999 — 2002
Masters of Business Administration, Business Management, 3.75 GPA
Georgia Southern University 1992 — 1996
Bachelors of Business Administration, Finance
Pearl Companies September 2013 - Present
Afni October 2010 - September 2013
St. Jude Children's Research Hospital April 2007 - October 2010
Skills
Benefits Administration, Human Resources, Recruiting, Employee Benefits, Talent Acquisition, Employee Relations, Onboarding, HRIS, Training, Customer Service, Performance Management, Process Improvement, Event Planning, Deferred Compensation, Personnel Management, Call Centers
Education
Bradley University 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Business Administration
Illinois Central College 2001 — 2003
Associate of Science (A.S.), Business Administration and Management, General
ACI Universal Payments January 2014 - Present
Afni June 2013 - January 2014
King Honda May 2012 - December 2012
Buffalo Rock Company May 2007 - November 2011
Auburn University August 2003 - May 2007
Auburn University 2003 - 2006
Skills
Customer Service, Customer Relations, Customer Retention, Sales, Market Research, Analysis, Customer Satisfaction, Cold Calling, Account Management, Leadership, Call Centers, Training
Education
Auburn University 2001 — 2006
Bachelor of Science in Business Administration, Marketing
Robert Priban October 2013 - Present
State Farm (Accenture) March 2011 - Present
SF - LinkedIn Network March 2011 - Present
SF - LinkedIn Network March 2011 - August 2013
Caterpillar (Stefanini TechTeam) August 2010 - January 2011
CUNA Mutual (Exacta Corporation) March 2010 - June 2010
U.S. Cellular (Kforce Inc.) May 2009 - January 2010
Afni February 2006 - June 2008
AT&T (Kelly Mitchell Group, Inc) March 2005 - January 2006
State of Texas, Office of Attorney Generral October 2004 - March 2005
Skills
Integration, Project Management, Program Management, Telecommunications, Business Process, Solution Architecture, Enterprise Software, Business Analysis, CRM, Testing, Databases, Data Center, Software Development, Strategy, Product Management
Education
College of DuPage 1975 — 1979
AT&T Corporate Education and Training
College of DuPage
Global Knowledge
M&T Bank April 2015 - Present
GEICO August 2013 - March 2014
Ashford University July 2012 - July 2013
Ashford University January 2008 - July 2013
Afni June 2006 - June 2007
Afni March 2002 - June 2006
Sinclair Broadcast Group May 2000 - March 2002
Skills
Customrer service,..., self-initiating,..., Event Planning, Higher Education, Distance Learning, Enrollment Management, Student Affairs, Curriculum Development, Curriculum Design, Student Financial Aid, Teaching, Educational Technology, Public Speaking, Career Counseling, Training, E-Learning, Microsoft Office, Customer Service, Admissions, Academic Advising, Adult Education, Student Recruiting, Customer Retention, CampusVue, Coaching, Microsoft Word, Employee Training, Leadership, PowerPoint, Microsoft Excel, Community Outreach, Research, Student Development, Staff Development, Leadership Development
Education
Ashford University 2012 — 2014
Master of Arts (M.A.), Education
Ashford University 2010 — 2011
Master of Arts (M.A.), Organizational Leadership
Ashford University 2008 — 2009
Bachelor's degree, Social Sciences
Heartland Community College 2001 — 2003
Associate of Arts (A.A.), General Studies
Canisius College 1996 — 1998
Afni September 2012 - Present
Pro-Tech Search Contracted May 2012 - September 2012
Volt Technical Resources March 2011 - April 2012
Sedona Technologies June 2009 - March 2011
Volt Inc February 2005 - February 2009
Skills
Windows Server, Cisco Technologies, SCCM, Storage, Microsoft Technologies, Citrix, Disaster Recovery, NAS, Network Administration, Strategy, System Deployment, Microsoft Exchange, Operating Systems, Enterprise Storage, Databases, XP, Business Intelligence, HTML, VMware, Troubleshooting, MDT, SQL, Training, vSphere, VMware ESX, SAN, Microsoft SQL Server, Enterprise Software, SaaS, Infrastructure, Management, System Administration, Storage Virtualization, Hardware, Data Center, Xen, Windows 7, Powershell, Hyper-V, Group Policy, VDI, Microsoft Office, Software Development, Project Management, Storage Area Networks, Servers, Virtualization, Team Leadership, Active Directory, Business Process
Education
Bradley University 1996 — 1999
University of Phoenix
Washington Community High School
Afni April 2012 - Present
Press Ganey Associates May 2010 - February 2012
Brand Technology Services February 2007 - July 2008
Jefferson Wells February 2005 - February 2007
Sarcom 2002 - 2003
UNICON International 2000 - 2003
Skills
CISSP, Security, Penetration Testing, HIPAA, Network Security, CISA, IT Audit, Unix, IT Strategy, Integration, ISO 27001, SQL, Disaster Recovery, Windows, Vulnerability Assessment, Project Management, Security Architecture..., Information Security..., Information Security, Information Technology, Servers
Education
Assumption University 1995 — 1997
M.B.A, Management
NED University of Engineering and Technology 1985 — 1990
B.E, Computer Systems Engineering
Little Folks School
Self-employed February 2009 - Present
Trillium Staffing Solutions January 2009 - Present
Independant Consultant June 2008 - January 2009
Snelling Professional Services September 2003 - June 2008
Afni November 1996 - September 2003
Education
Bradley University 1970 — 1974
Sprouts Farmers Market October 2010 - Present
Sprouts Farmers Market January 2009 - October 2010
R.T.S. Consulting Inc. October 2004 - December 2008
Shawn Stole Construction 2007 - 2008
Afni 2006 - 2007
TCI Solutions 1997 - 2004
Smittys 1979 - 1997
Education
Arizona State University
Afni April 2001 - Present
Skills
Microsoft SQL Server, C#, .NET, XML, Visual Basic, Software Development, Linux, SQL, VB.NET, Visual Studio, Visio, Databases, Business Analysis, Process Improvement, Troubleshooting
Education
Bradley University 1998 — 2000
Bachelor of Science (BS), Computer and Information Sciences, General
Illinois Central College 1996 — 1998
Afni Debt card fraud preventionBanking2012 - 2014
Skills
Leadership, Risk Management, Sales
Education
Collin County Community College
Afni June 2010 - Present
Pharmacists Mutual Insurance Company August 2006 - January 2009
IBM Global Services June 1997 - March 2006
Skills
LPAR, BRMS, AS400, OS/400, iSeries, IBM iSeries, System Administration, Disaster Recovery, Software Installation, Powertech -Network..., Turnover v100 - Change..., System i, High Availability, IBM AS/400, Hardware, Troubleshooting, HMC, Tape Libraries
Education
Cardinal Stritch University 1998 — 2001
BS, MIS
Red Wing Technical College 1995 — 1997
AAS, Computer Programming
Dale Carnegie Training 1989 — 1989
Public Speaking
Infusionsoft October 2014 - Present
Lumension October 2012 - October 2014
Apollo Group April 2008 - October 2012
Afni July 2006 - April 2008
American Express November 2004 - July 2005
Reuters StockVal February 2003 - November 2004
Arizona Federal Credit Union May 2002 - February 2003
Skills
Java, J2EE, J2SE, Servlets, JSP, Spring, Struts 2, JDBC, ORM, Hibernate, JUnit, Mockito, REST, SOAP, Web Services, JAX-RS, Jersey, Spring WS, JSON, XML, HTML, XHTML, CSS, jQuery, JavaScript, AJAX, Freemarker, SQL, PL/SQL, OSGI, C#, ASP.NET, SAS, Tomcat, Glassfish, Jetty, MySQL, Oracle 10g, Oracle, PostgreSQL, Microsoft SQL Server, Memcached, Voldemort, Maven, Ant, Bamboo, SVN, VersionOne, Windows, Linux
Education
Western International University 2004 — 2006
Bachelor of Science (B.S.), Information Technology
Arizona State University 2000 — 2002
Bachelor of Science (B.S.), Accountancy
TEKsystems June 2012 - Present
Afni May 2006 - June 2012
Washington Group International August 2004 - November 2005
State Farm Insurance June 2002 - March 2004
Skills
Employee Benefits, Customer Service, Human Resources, Personnel Management, Employee Relations, Performance Management, Recruiting, Call Centers, Training, Coaching, Employee Training, Process Improvement, Employee Engagement, Benefits Administration, Vendor Management
Education
Bradley University 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Mendota Township High School 1995 — 1999
High School Diploma, General Studies
OSF HealthCare April 2014 - Present
OSF HealthCare February 2008 - April 2014
Progressive Impressions International September 2007 - February 2008
Afni October 2000 - May 2007
Stellar Systems, Inc. November 1997 - October 2000
New Resources Corporation November 1995 - November 1997
Skills
Project Management, Software Project..., MS Project, Project Server, Management, Change Management, Software Development, Healthcare Information..., Epic Systems, Healthcare, Performance Improvement, PMP, Process Improvement, Project Portfolio..., SharePoint, Software Documentation, Visio, EHR, Hospitals
Education
Bradley University
Illinois Central College
LS Video Productions August 2006 - Present
Management Recruiters of Auburn-Opelika March 2008 - February 2009
Afni January 2007 - May 2007
AFNI 2007 - 2007
AFNI, AL 2007 - 2007
RadioShack September 2004 - August 2006
Education
Auburn University, College of Business 2004 — 2007
Business Administration, Administration & Marketing
Montgomery Area Chamber of Commerce October 2005 - Present
Montgomery Area Chamber of Commerce June 2003 - October 2005
Afni October 2001 - June 2003
Skills
Press Releases, Retail, Training, Event Planning, Leadership, Management, Sales, Recruiting, Sales Management, Public Speaking, Event Management, Strategic Planning, Hospitality, Account Management, Public Relations, Marketing, Team Building, Customer Service, Media Relations, Social Media, Fundraising, Nonprofits, Team Management, New Business Development, Call Centers, Contract Negotiation, Advertising, Business Development, Marketing Communications, Small Business, Email Marketing, Meeting Planning, Hospitality Industry, Marketing Strategy, Budgets, Social Media Marketing, Sports
Education
Auburn University at Montgomery 1983 — 1988
Bachelor of Business Administration (B.B.A.), Human Resources/Personnel Administration, General Business
St. Mark UMC March 2013 - Present
S.Andrew Photography March 2015 - Present
Cornerstone Creek Photography January 2011 - March 2015
Computer Service and Network Center April 2014 - January 2015
JE Hedges Photography June 2013 - December 2014
Afni April 2012 - April 2014
Shane's PC Paramedics August 2011 - December 2011
Sam's Club May 2009 - June 2011
TSYS May 2005 - February 2009
Aflac November 2003 - February 2005
Skills
Digital Photography, Computer Repair, Wireless Networking, Event Photography, Architectural..., Computer Maintenance, iPod, Android, Mac OS X, Windows 7, Windows 9x, Home Networking, Network Administration, Landscape Photography, Industrial Photography, HDR Photography, OS X, Photography, Windows, Microsoft Office, Technical Support, Photoshop, Computer Security, Customer Service, Linux, Active Directory, Security, Windows 95, Management, Leadership, Team Building
Education
Columbus State University 1998 — 2001
Bachelor's, Computer Science
Columbus State University 1998 — 2000
Associates Level, Computer Science
Auburn University 1993 — 1997
MIS, Computer Science
Auburn University 1993 — 1997
MIS
Connexion Point (cXp) September 2013 - November 2013
Texas Workforce Commission March 2013 - August 2013
The Pillars Christian Learning Center September 2012 - October 2012
Afni November 2009 - March 2011
Liberty Tax Service January 2009 - April 2010
US Census Bureau March 2009 - April 2009
Human Service Alliance July 2004 - October 2008
Skills
Call Center, Customer Service, Customer Satisfaction, Needs Analysis, Training Delivery, Training, Data Entry, Instructor-led Training, Call Centers, Teaching, Case Managment, Interviews, Resume Writing, Nonprofits, Social Services, Supervisory Skills, Employee Training, Analysis, Workshop Facilitation, Staff Development, Research, Adult Education, Case Management, Community Outreach, Microsoft Office
Education
Boise State University 1987 — 1991
BA, Social Work
Dakota Bible College 1978 — 1982
Bachelor of Arts (BA), Christian Education
Palo Alto College
Amerit Consulting May 2013 - Present
AliPro LLC October 2010 - April 2013
Afni August 2007 - June 2010
State Farm Insurance June 1995 - August 2007
State Farm Insurance June 1995 - August 2007
State Farm Insurance June 1995 - August 2007
State Farm Insurance June 1995 - August 2007
Skills
Project Management, Testing, Risk Management, Management, Business Requirements, Budgets, Test Cases, Call Centers, Quality Management, Visio, SharePoint, Software Documentation, Policy, PMP, User Acceptance Testing, Business Analysis, Resource Management, MS Project, Process Improvement, Project Portfolio...
Education
Keller Graduate School of Management of DeVry University 1991 — 1995
MBA, Business Administration
Bradley University 1984 — 1988
BS, Computer Science
Magellan Health Service June 2014 - Present
Adaptive Solutions Group March 2014 - Present
Macy's March 2009 - June 2013
Sierra ITS/Chamberlain January 2009 - February 2009
Newark September 2006 - November 2008
Afni January 2005 - July 2006
Reliable Office Products 2000 - 2001
Akzo Nobel Chemicals 1988 - 1993
Akzo Nobel Chemicals 1988 - 1993
Skills
Business Analysis, RPG Free, IBM AS/400, IBM iSeries, CLP, BPCS, User Groups, Customer Service, Software Development, IT Project Lifecycle, Agile Methodologies, Computer Forensics, Database Design, Microsoft Word, Team Leadership, Teamwork, Mentoring Of Staff, User Experience, Employee Training, Sales, Event Planning, Creative Strategy, Team Building, Recruiting, Event Management, Databases, Exceed Sales Goals, Coaching, Fundraising, Training, Core Java, Creative Problem Solving, Java, System Administration
Education
College of DuPage 2010 — 2011
Certification, Computer Forensics
Illinois State University 1980 — 1984
Bachelor of Science (B.S.), Computer Sciennce
Afni July 2014 - Present
Afni March 2012 - July 2014
Strata Decision Technology January 2009 - February 2012
Decatur Electronics June 2003 - June 2007
Skills
Active Directory, VMware ESX, Microsoft Exchange, Servers, Powershell, Windows Server, Data Center, EMC Storage, Storage, Hardware, Switches, Backup Solutions, Group Policy, Storage Area Networks, DNS, Microsoft SQL Server, avamar, Tivoli Storage..., Lotus Domino..., Windows 7, Windows Media Server, Microsoft Office, LDAP Administration, Backup & Restore, Server Administration, Email Strategy, Technical Training, SAN, Project Planning, Team Leadership, Windows, VMware, Citrix, Data Domain, Microsoft CRM, MS Project, Datacenter..., Hyper-V, Project Management, Verint V11, Compellant, Verint System..., Verint Recorder..., Dell Compellent SAN, 3PAR, Solution Architecture, ROI Strategies, Microsoft Exchange..., Microsoft Clustering, High av
Education
Bradley University
Bachelor of Engineering (B.E.), Mechanical Engineering
Southern Union State Community College April 2004 - Present
Southern Union State Community College April 2004 - August 2011
Afni February 2000 - September 2003
Skills
Public Speaking, Teaching, Research, Writing, Word, Community Outreach, Event Planning, Higher Education, Customer Service, Nonprofits, Leadership
Education
Troy University in Montgomery 2006 — 2007
M.S., Management
Alabama State University 1989 — 1994
B.A., Public Relations
Afni Technical PMPii2014 - 2014
TEKsystems 2012 - 2013
Education
Illinois State University 1996 — 1999
BS, Computer Science
Illinois State University 1989 — 1993
BS, Psychology
Ashford University
MBA
Afni October 2013 - Present
Afni September 2006 - October 2013
REA Media Group July 2005 - April 2006
Skills
Data Entry, Customer Service, Outlook, Clerical Skills, Call Center, Fax, Administrative..., Phone Etiquette, File Management, Microsoft Excel, Microsoft Office, Phone Skills, Filing, Telephone Skills, Customer Satisfaction, Multi-line Phone, Invoicing, Call Centers, Customer Experience, Team Building, Time Management
Education
Carrington College-Tucson 2009 — 2010
Certification, Medical/Clinical Assistant
Sonic Drive In March 2012 - Present
Sonic Drive In March 2012 - Present
Anna’s Greek Restaurant September 2006 - March 2012
Hilton Garden Inn September 2007 - September 2011
Afni July 2004 - July 2005
Combined Communications October 2002 - June 2004
Nevada Club June 2000 - May 2002
Education
KCTCS 2010 — 2012
Associate's degree, Culinary Arts / Food Management
Bowling Green Technical College
Associate Degree, Culinary Arts; Food and Beverage Management
Western Kentucky University
Western Kentucky University
Philosophy & English
Afni January 2011 - Present
Amazon.com October 2010 - January 2011
Panera Bread August 2009 - September 2010
Johnson Mathers Health Care January 2010 - June 2010
Meadowbrook Care Center December 2007 - December 2008
Perkins Restaurant & Bakery June 2006 - December 2007
Education
Cincinnati State Technical and Community College 2010 — 2010
Accounting
Omnicare July 2012 - Present
Smoothie King April 2012 - October 2012
mark. 2010 - 2012
Kohl's Department Stores May 2011 - August 2011
Afni May 2009 - February 2010
Skills
Cashiering, Merchandising, Loss Prevention, Retail, Cash Register, Inventory Management, Data Entry, POS, Customer Service, Time Management, PowerPoint, Microsoft Word
Education
Midwest Technical Institute-East Peoria 2011 — 2011
Certification, Pharmacy Technician/Assistant
Deland High School 2004 — 2008
Diploma
Afni October 2011 - Present
Education
Buena Vista University 2009 — 2011
BA, Psychology, Sociology
McGrew's Academy of Learning August 2012 - Present
Jr. Food Store August 2006 - December 2006
Afni January 2006 - August 2006
Skills
Customer Service, Microsoft Office, Data Entry, HIPAA, Strategic Planning, Education, Special Education, Elementary Education, Curriculum Development, Curriculum Assessment, Social Networking, Event Planning, Tutoring, Research, CPR Certified, Public Speaking
Education
Western Kentucky University 2009 — 2014
Interdisciplinary Studies, Health
Bowling Green Technical College 2002 — 2004
Medical Office Management/Administration
Piedmont Healthcare October 2012 - Present
Piedmont Healthcare January 2012 - October 2012
Piedmont Hospital September 2010 - January 2012
Auburn University August 2009 - April 2010
Auburn University January 2007 - May 2009
LOWE’S May 2008 - July 2008
Afni July 2007 - December 2007
Skills
Results Oriented, Team Oriented, Decisive, Structured, Flexible Working, Interpersonal Skill, Organizational..., Communication, ADT, Epic Systems, Star Navigator, NextGen
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master of Business Administration (MBA), Health Services, 3.8
Auburn University 2005 — 2010
Bachelors, Health Care Administration
City of Flagstaff May 2015 - Present
Northern Arizona University May 2015 - Present
Office of the Attorney General of the Pascua Yaqui Tribe January 2015 - May 2015
Starbucks August 2013 - May 2015
The University of Arizona's Native American Student Affairs August 2014 - January 2015
Afni June 2014 - July 2014
The University of Arizona's Native American Student Affairs 2013 - 2014
Social Security Administration-Office of Executive Operations and Human Resources June 2013 - August 2013
Bagel Talk January 2013 - May 2013
Arizona Department of Economic Security-Child Protective Services August 2012 - December 2012
Skills
Event Planning, Organization, Time Management, Leadership, Public Speaking, Research, Community Outreach, Microsoft Office, Social Media, Public Policy, PowerPoint
Education
Northern Arizona University 2015 — 2016
Graduate Certificate, American Indian/Native American Studies
University of Arizona 2011 — 2015
Bachelor's Degree, Political Science and Government
American University
Afni August 2010 - November 2010
Education
Bryan College-Topeka 2011 — 2012
Walmart January 2007 - February 2010
Chenoa Finer Foods October 2006 - January 2007
Afni January 2001 - June 2006
Chenoa Public Library September 2002 - December 2003
Afni June 2000 - January 2001
Afni December 1999 - June 2000
US Army June 1996 - July 1999
Lutheran Services of Georgia, Inc. June 1995 - January 1996
Skills
Creative Writing, Microsoft Office, Editing, Customer Service, Training
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.), 3.2
Bryan College 1993 — 1996
Bachelor of Arts (B.A.), English
Afni October 2012 - Present
The Crosby Agency February 2012 - Present
Skills
Licensed to Sell..., Life Insurance, Fixed Annuities, Disability Insurance, Term Life Insurance, Whole Life, Universal Life, Insurance, Retirement, Health Insurance, Retirement Planning, Employee Benefits, General Insurance
Education
Auburn University 1989 — 1994
Bachelor of Science (B.S.), Agricultural Science
Valley High School. 1984 — 1988
Afni May 2008 - Present
Goody's Family Clothing April 2006 - May 2008
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Access, Technical Support, Customer Service, Customer Support, Customer Satisfaction, Telecommunications, Telecommunications..., Cellular Communications, Social Services, Supervision, Court Reporting, Documentations, Fax
Education
Auburn University 2007 — 2012
Bachelor of Social Work, Social Work
Afni February 2011 - Present
pinnacle peak concessions August 2009 - August 2011
Toys R Us August 2010 - February 2011
Education
Pima Community College 2012 — 2016
Computer Software Engineering, Computer and Information Sciences and Support Services
Brooklyn College 2010 — 2011
Pharmacy Technician, Pharmacy Technician/Assistant, A
State Farm Insurance August 2015 - Present
Afni July 2013 - Present
Cargill March 2011 - July 2013
Skills
Food Industry, Food Safety, HACCP, Food, SAP, Food Processing, Food Science, FMCG, Supply Chain, Process Improvement, Ingredients, Microsoft Excel, Logistics, Microsoft Office, Agriculture, Change Management, Budgets, Supply Chain Management, Forecasting, Continuous Improvement, Accounting, Inventory Management
Education
Lincoln College - Normal 2012 — 2015
Bachelor's degree, Accounting and Business/Management
Afni 2010 - 2013
Education
Arizona State University 2011 — 2013
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Pima Community College 2008 — 2010
Associate of Science (AS)
Target October 2015 - Present
Alpha Phi Omega National Service Fraternity May 2014 - Present
Alpha Phi Omega National Service Fraternity September 2013 - Present
Afni August 2014 - October 2015
Centre College August 2010 - May 2014
Centre College May 2013 - August 2013
Skills
Social Media, Microsoft Office, Communication, Leadership, Facebook, Twitter, Teamwork, Project Management, Volunteering, Graphic Design, Photoshop, WordPress, Google Docs, Google Calendar, HTML, Dreamweaver, Prezi, iDVD, Greek Life, Event Management, Qualtrics, Leadership Development, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Event Planning, Public Speaking, Research
Education
Centre College 2010 — 2014
Bachelor's Degree, English Major & History Minor
Glasgow High School 2006 — 2010
High School
Afni July 2011 - Present
Education
Auburn University 2009 — 2013
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
Afni November 2012 - Present
Snead State Community College August 2009 - May 2011
Auburn University August 2006 - May 2009
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Arizona State University 1995 — 1999
Sociology
Auburn University 1980 — 1985
B.A., M.S., Rural Sociology
Afni April 2014 - Present
Boys & Girls Club of Franklin-Simpson September 2009 - October 2010
Education
Daymar College-Bowling Green 2008 — 2009
Associate of Science (A.S.), Medical/Clinical Assistant
Logan County High School 2000 — 2004
Diploma, General Studies
Uber November 2014 - Present
Waterford Press, Inc. February 2014 - November 2014
Afni October 2010 - August 2013
Shop NBC November 2008 - October 2010
Perot Systems Government Services March 2007 - November 2008
Skills
Customer Service, Administration, Zendesk, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Transcription, Data Entry, Human Resources, Insurance Claims
Education
Bowling Green Technical College 2012 — 2014
Associate of Science (A.S.), Human Resources Management/Personnel Administration
Afni July 2013 - Present
White Castle February 2010 - June 2013
Education
Bluegrass Community and Technical College 2010 — 2012
Marketing/Marketing Management, General
Morehouse School of Medicine August 2013 - Present
Kelly Scientific Resources March 2012 - Present
Primerica June 2011 - Present
Afni June 2010 - October 2013
Skills
Cpr Certified, Microsoft Office, Proficient Typing Skills, Laboratory Skills, Customer Service, PowerPoint, Call Centers, Phlebotomy, Outlook, Research, Public Speaking, Teaching, Microsoft Word, Data Analysis
Education
Morehouse School of Medicine 2013 — 2015
Master of Science (MS), Clinical Reseaech
Auburn University 2009 — 2010
Bachelor's degree, Clinical Laboratory Science/Medical Technology/Technologist
Georgia Southwestern State University 2005 — 2009
Bachelor of Science (BS), Chemistry
Liberty Tax Service January 2015 - April 2015
Intuit November 2012 - April 2014
Intuit 2012 - 2014
Convergys/Walgreens October 2009 - October 2012
Afni April 2008 - May 2009
VMS March 2005 - January 2006
APAC Customer Services August 2002 - December 2004
Skills
Technical Support, Databases, Training, Invoicing, Customer Service, Microsoft Office, Microsoft Excel, HTML, Java, PowerPoint
Education
The Art Center Design College-Tucson 2006 — 2009
Associates Degree, Visual Communication, A
Chaparral College 1998 — 1999
Certificate, Software Applications, A+
Santa Cruz Medical June 2015 - Present
El Molinito April 2015 - Present
Ppep Encompass August 2013 - April 2015
Afni April 2013 - July 2013
Circle K October 2011 - October 2012
Education
Brookline College-Tucson 2014 — 2015
High School, Medical/Clinical Assistant