American Education Services
Industry: State agency
DescriptionThe Pennsylvania Higher Education Assistance Agency headquartered in Harrisburg, Pennsylvania, with regional offices throughout the state, is the quasi-governmental agency that administers several State higher education student financial aid programs. Created in 1963 by the Pennsylvania General Assembly. Headquarters: Harrisburg, PA CEO: James L. Preston (Mar 2008–) Founded: 1963
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American Education Services Employees
Jared the Galleria of Jewelry November 2014 - Present
Red Door Realty & Associates July 2014 - Present
Expeditors November 2010 - February 2014
Kids R Kids March 2007 - May 2007
american education services April 2003 - August 2006
Skills
Logistics, Freight, Customer Service, Supply Chain, Customs Regulations, Compliance, Microsoft Excel, Microsoft Word, Creative Writing, Training, International Logistics, Freight Forwarding, Ocean, Residential Real Estate, Logistics Management, Warehousing
Education
CHAMPIONS SCHOOL OF REAL ESTATE 2014 — 2014
REAL ESTATE AGENT
Lone Star College System 2008 — 2011
Associate of Science (AS), Biology, General
Harrisburg Area Community College 2004 — 2006
Associate of Science (AS), General Studies
University of Toledo March 2012 - Present
Central Penn College February 2009 - March 2012
Enterprise Rent A Car June 2008 - February 2009
American Education Services April 2007 - May 2008
Skills
Higher Education, Public Speaking, Event Planning, Resume Writing, Social Media, Enrollment Management, Staff Development, Microsoft Office, Public Relations, Social Networking, Editing, Event Management, Admissions Counseling, Recruiting, Time Management, Leadership, Customer Service, Teamwork, Student Affairs, Community Outreach
Education
Strayer University
Master of Business Administration
Indiana University of Pennsylvania 2001 — 2005
Bachelor of Science (B.S.), Communication and Media Studies
Indiana University of Pennsylvania 2001 — 2005
Bachelor of Science, Communications Media
Highmark Blue Shield May 2014 - Present
Highmark Blue Shield July 2012 - Present
American Education Services April 2011 - December 2011
Keystone Human Services October 2009 - September 2010
Pennsylvania Office of Attorney General June 2009 - August 2009
LECG July 2008 - May 2009
Skills
SDLC, 3 years experience as..., 3 years of Customer..., Managing & Solving..., Installed and..., Performed first-level..., Technical Support
Education
Harrisburg Area Community College 2011 — 2013
Certification, Computer Systems Networking and Telecommunications, 3.7
Harrisburg University of Science and Technology 2006 — 2010
Bachelor of Science, Computer & Information Systems, 3.2
CUPA-HR August 2015 - Present
EDUCAUSE January 2012 - July 2015
Missouri S&T August 2008 - December 2011
Morgan State University August 2006 - July 2008
American Education Services June 2004 - July 2006
Penn State University August 1998 - May 2004
University of Southern California August 1996 - July 1998
University of Alabama August 1991 - July 1996
Skills
Statistics, Qualitative Research, Data Analysis, Research Design, Research, Higher Education, Psychology, Survey Research, SPSS, Science, Grant Writing, Teaching, University Teaching, College Teaching, Quantitative Research, Public Speaking, Student Affairs, Statistical Modeling, Program Development, Cognition, Data Collection, Neuroscience, Academia, Instructional Technology, Program Evaluation, Educational Technology, Survey Design, Writing, Psychometrics, Distance Learning, Educational Research, Instructional Design, Adult Education, Training, R, Staff Development, Nonprofits, Supervisory Skills, Curriculum Design, Structural Equation..., Analysis, E-Learning, Experimental Design, Student Development, Curriculum Development, Project Management, Analytics, Presentations, Learning, Memory
Education
University of Southern California 1996 — 1998
Postdoctoral Fellow, Multivariate Neurocognitive Developmental Program
University of Alabama 1991 — 1996
Ph.D, Cognitive Psychology
University of Alabama 1991 — 1996
M.A, Cognitive Psychology
Quincy University 1984 — 1989
B.A, Psychology
American Education Services 2006 - 2011
Education
University of Pittsburgh 2001 — 2005
Bachelor's degree, Communication, General
AXA Technology Services March 2013 - Present
American Education Services March 2012 - August 2012
Citigroup March 2008 - December 2011
UBS Wealth Management January 1999 - December 2007
The A Consulting Team January 1995 - January 1999
Skills
TSO, COBOL, CICS, VSAM, SQL, MVS, Data Warehousing, Disaster Recovery, Unix, Production Support, Database Administration, Autosys, SDLC, Data Modeling, REXX, ISPF, Performance Tuning, Stored Procedures, z/OS, Visio, IBM Utilities, Erwin, IBM Mainframe, Database Design, CLIST, IDMS, DB2, RFP, Project Coordination, Project Planning, Project Management, Data Analysis, Systems Analysis, Collaborative Problem..., RACF, SMP/E, Microsoft Office, EXCEL, DB2 Connect, Integration, Databases, JCL, Mainframe, Software Development, Microsoft Excel
Education
New York University 1977 — 1980
Diploma Program, Biology / Data Processing
Barnard College of Columbia University 1973 — 1977
Bachelor of Arts, Biology, Mathematics
Denihan Hospitality Group March 2013 - Present
Charlie Palmer Group June 2011 - March 2013
American Education Services January 2010 - May 2011
Design Cuisine May 2010 - January 2011
College Works Painting October 2007 - September 2008
Skills
Event Planning, Catering, Coordinating Events, Event Management, Marketing, Corporate Events, Project Management, Customer Service, Sales, Management, Hospitality, Meeting Planning, Training, Food & Beverage, Menu Development, Hospitality Management, Social Media
Education
Penn State University 2007 — 2011
Bachelor of Science (B.S.), Recreation, Park, and Tourism Management
Hughesville High School
Diploma
Mount Sinai Health System March 2014 - Present
Roselle Board of Education December 2011 - Present
Abraham Clark High School August 2011 - Present
Home Advantage Plus, LLC May 2011 - August 2011
Home Advantage Plus, LLC May 2011 - August 2011
Pennsylvania Higher Education Assistance Agency May 2010 - May 2011
American Education Services May 2010 - May 2011
Office of Attorney General May 2010 - August 2010
Penn State University January 2009 - May 2009
Pennsylvania State University Judicial Affairs January 2009 - May 2009
Education
Penn State University 2007 — 2010
Bachelor of Science, Crime, Law and Justice
American Church Group of New York July 2014 - Present
Word of Life Fellowship June 2006 - June 2014
American Education Services December 1996 - December 2007
Weis Markets December 1994 - December 1996
Skills
coaching, teaching, speaking, youth ministry, children's ministry, blogger, consultant, Church Events, Psychotherapy, Teaching, Public Speaking, Youth Ministry, Preaching, Theology, Coaching, Pastoral Care, Discipleship, Nonprofits, Blogger, Leadership, Apologetics, Community Outreach, Biblical Studies, Religious Studies, Event Planning, Church Growth, Religion, Missions, Volunteer Management, Spiritual Direction, Pastoral Counseling, Bible, Evangelism, Student Ministry, Youth Mentoring, Gospel, Leadership Development, Discipleship Training, Administration
Education
Cedarville University 1992 — 1994
Bachelor, Human Resource Management
Word of Life Bible Institute 1990 — 1991
Certificate in Bible, Bible
Alban CAT August 2015 - Present
Stanley Black & Decker, Inc. October 2014 - August 2015
Stanley Black & Decker, Inc. June 2013 - October 2014
The Home Depot September 2011 - June 2013
The Home Depot March 2010 - September 2011
Progressive Health Group December 2008 - March 2010
American Education Services May 2006 - October 2007
New York & Company April 2006 - August 2006
American Eagle Outfitters February 2006 - April 2006
Skills
Team Leadership, Team Building, Time Management, Communication Written, Oral Communications, Organization, Management, Merchandising, Project Planning, Sales, Sales Operations, Software Documentation, Customer Satisfaction, Inventory Management, Public Speaking
Education
Penn State University 2005 — 2011
Bachelor of Science, Marketing
Penn State University 2005 — 2011
Bachelor of Science, Management
University of Phoenix
Master of Business Administration (M.B.A.), Finance, General
The Learning House June 2014 - Present
The Learning House February 2013 - June 2014
Plow & Hearth August 2011 - January 2013
Micro Center March 2010 - July 2011
American Education Services June 2009 - March 2010
Hershey Trolley Works 2007 - 2010
Skills
Customer Service, Access, Computer Hardware, Sales, Social Networking, Management, Microsoft Office, Networking, Leadership, Community Outreach, Training, Computer Proficiency, Program Management, Budgets, Editing, E-Learning, Public Speaking, Social Media, Higher Education
Education
Eastern University 2004 — 2007
Bachelor's degree, General Music, Trumpet Perfomance
Millersville University of Pennsylvania 2002 — 2004
Bachelor of Science (BS), Music Teacher Education
Central Dauphin HS 1999 — 2002
Comcast Cable March 2014 - Present
Bureau of Account Management October 2012 - March 2014
American Education Services June 2009 - October 2012
Manheim Auto Auction December 2007 - June 2009
Skills
Collections, Customer Service, Call Center, international calls, Cold Calling Experience, Data Entry, Insurance Adjusting, Client Liaison, Medical Collection, Medical Insurance..., Auto Insurance Billing, Call Centers, Telephone Skills
Education
Columbia High School 1997 — 2002
General Studies
Southern New Hampshire University
BA in Business Administration, Human Resource Management
UPMC - Western Psychiatric Institute & Clinic 2009 - 2011
American Education Services 2007 - 2009
Penn State University 2008 - 2008
Penn State University 2008 - 2008
Education
Penn State University 2005 — 2009
Bachelor of Arts, Psychology
American Education Services 2006 - December 2010
Education
Duquesne University 2007 — 2009
Master's, Leadershp and Business Ethics
Penn State University 1997 — 2002
AES February 2004 - Present
American Education Services January 1998 - Present
american education services April 1998 - November 2013
AES July 2000 - February 2004
AES January 2000 - July 2000
Skills
Accounting, Internal Audit, Teaching, Economics, SAP, Process Improvement, Microsoft Excel, Access, Project Management, Visio, Microsoft Office, PeopleSoft, Outlook, Software Documentation, Program Management, Financial Analysis, Business Process..., Data Analysis, Auditing
Education
Colorado Tech University 2008 — 2013
Masters Science; EGD, Management
Colorado Tech University 2008 — 2012
Masters Business Administration; MBA, Finance
Colorado Technical University 2008 — 2011
Bachelor of Science; BS/BA, Business Administration
Colorado Technical University 2008 — 2009
Associate of Science; AS, General Business Studies
Harrisburg High School 1983 — 1987
Diploma; Masters of Science, Management EGD
Aqua Bar and Grill August 2013 - Present
Screams at the Beach October 2013 - November 2013
American Education Services December 2010 - October 2013
Open Stage of Harrisburg April 2012 - July 2012
Target August 2010 - December 2010
Skills
Set Design, Marketing, Publications, Event Planning, Social Media Education, Decoration, Cooking, Baking, Organization, Cleaning, Costume Design, Makeup Artistry, Floral Design, Public Speaking, Nonprofits, Sales, Social Networking, Team Building, Theatre
Education
Harrisburg Area Community College 2011 — 2015
Associate of Arts (A.A.), Business Administration and Management, Psychology
Huntingdon Area High School 2006 — 2010
High School Diploma
Conscious Agility December 2012 - Present
Twin Technologies, Inc. November 2014 - Present
Redpoint Technologies, SPR and Yoh, A Day & Zimmermann Company March 2012 - October 2014
Mercury Payment Systems February 2011 - March 2012
ACT Conferencing February 2010 - February 2011
NetObjectives, Independent November 2007 - February 2010
Citi July 2007 - November 2007
American Education Services 1995 - 2007
Skills
Leadership, Critical Thinking, Lean Thinking, Fostering Communities..., Team Building, Agile Methodologies, Agile Project Management, Scrum, Product Management, Business Analysis, Business Process..., Requirements Management, SDLC, Management, SharePoint, Cross-functional Team..., Software Development, Enterprise Software, Waterfall, Visio, Integration, Analysis, Software Project..., Product Development, Certified Scrum Master..., Requirements Analysis, Requirements Gathering, Project Portfolio..., Consulting, Business Transformation, IT Strategy, PMO
Education
Albright College
bs, business
Capital One December 2014 - Present
USA TODAY May 2013 - November 2014
401 Group March 2012 - September 2013
Full Sail University July 2011 - December 2011
The Patriot-News December 2010 - June 2011
Full Sail University January 2010 - November 2010
Webclients.net September 2009 - June 2010
American Education Services November 2005 - December 2007
Skills
Motion Graphics, 3D, Print Design, Layout, Branding & Identity, Adobe Creative Suite, Website Design, Mobile App design, Photoshop, Illustrator, InDesign, Cinema 4D, Photography, Microsoft Office, Keynote, Dreamweaver, Adobe Fireworks, Final Cut Pro, Editing, Writing, Creative Writing, Direct Mail, Print, Web Design, Graphic Design, Video Editing, Typography, Brochures, Digital Photography, Image Manipulation, Logo Design, Art Direction, Multimedia, Illustration, Corporate Identity, Advertising, Animation, Image Editing, WordPress, Interaction Design, Flash, Mac, Graphics, User Experience, Digital Illustration
Education
Full Sail University 2008 — 2009
Bachelor of Science (B.S.), Digital Arts and Design, 3.875
Penn State University 2000 — 2005
Bachelor of Arts (B.A.), Journalism
Lincoln Financial Distributors September 2010 - May 2015
University of Pennsylvania September 2009 - September 2010
The Pennsylvania State University September 2007 - May 2009
American Education Services November 2007 - June 2008
Skills
Analysis, Salesforce.com, Leadership, Microsoft Office, Project Management, Management, PowerPoint, Databases, SharePoint, Data Analysis, CRM, HTML, ERP, Visio, Microsoft Excel, Research, MySQL, PHP
Education
Penn State University 2005 — 2009
BS, Management Information Systems
Hewlett-Packard August 2008 - Present
Pennsylvania Higher Education Assistance Agency - PHEAA September 2003 - July 2008
American Education Services 2003 - 2008
RR Donnelley 2001 - 2003
Crawford Slevin & Hicks 2000 - 2001
Arch Wireless 1999 - 2000
MobileComm 1996 - 2000
PDP Inc 1993 - 1996
WSUX Radio 1979 - 1981
Skills
Visio, Change Management, Customer Relations, SDLC, Process Improvement, Business Analysis, Customer Service, Program Management, Vendor Management, ITIL, PMO, Leadership, Integration, Software Documentation, Cross-functional Team..., Requirements Analysis, SharePoint, IT Strategy, Software Project..., Business Process, IT Management
Education
Towson University
Mass Communication/Media Studies
Timmons&Company August 2015 - Present
Axiom by Apothecom June 2015 - July 2015
Simon & Kully December 2014 - March 2015
Baldwin Publishing, Inc. August 2014 - November 2014
Artists of Yardley June 2011 - August 2014
Central Bucks School District February 2013 - June 2014
Sycamore Grill December 2011 - April 2012
Time Inc. February 2008 - June 2010
Time Inc. June 2007 - February 2008
American Education Services January 2007 - May 2007
Skills
Graphic Design, Art, Layout, Illustrator, Photography, Education, Adobe Creative Suite, Image Manipulation
Education
Arcadia University 2010 — 2011
Graduate Certificate in Art Education, Education, 3.9 GPA
Penn State University 2005 — 2007
Bachelor's Degree, Integrative Art; Specialization in Publication Design & Communications, 3.6 GPA
Montgomery County Community College
JPMorgan Chase March 2014 - Present
JPMorgan Chase February 2013 - March 2014
American Education Services April 2010 - February 2013
American Education Services February 2009 - April 2010
County of Lebanon April 2006 - June 2008
UPS March 2005 - March 2007
Skills
Leadership, Process Improvement, Employee Training, Strategic Planning, Client Services, Foreign Exchange, FX Spot, FX Swaps, Settlement, Onboarding, Client Expectations..., Customer Escalation..., Student Loans, Negotiation, Collections, Microsoft Office, Microsoft Excel, Outlook, PowerPoint, Research, Customer Service
Education
Wilmington University 2015 — 2017
Master of Business Administration (MBA), Organizational Leadership
Central Pennsylvania College 2004 — 2006
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Gilead Sciences February 2013 - Present
Mount Sinai Medical Center November 2011 - February 2013
Theradex June 2009 - October 2011
Theradex March 2008 - June 2009
Theradex January 2007 - March 2008
American Cancer Society May 2006 - August 2006
Hershey Medical Center December 2005 - January 2006
American Education Services May 2005 - August 2005
Skills
Business Development, Contract Negotiations, Budget Negotiations
Education
Golden Gate University 2013 — 2015
Master of Business Administration (M.B.A.), Pharmaceutical Sciences
Rider University 2003 — 2007
BS, Finance and Health Administration
PHEAA 2007 - Present
American Education Services August 1996 - January 2007
Skills
Litigation, Policy, Business Transactions, Privacy Law, Licensing, Trade Secrets, Legal Compliance, Cyberlaw, Joint Ventures, Leadership Development, Software Licensing, Intellectual Property, Student Loans, Class Actions, Commercial Litigation, Contract Law, Corporate Governance, Arbitration
Education
Penn State Smeal MBA Program 2002 — 2004
Executive MBA
Temple University - James E. Beasley School of Law 1998 — 1999
Master of Laws (LL.M.), Trial Advocacy
Pennsylvania State University, The Dickinson School of Law 1993 — 1996
Doctor of Law (JD), Law
Washington & Jefferson College 1989 — 1993
Bachelor of Arts (B.A.), History
Environmental Finance Center, University of Maryland November 2014 - Present
Independent Consultant June 2013 - November 2014
Cardno ENTRIX February 2012 - May 2013
n/a independent September 2011 - February 2012
The Centre for International Economics October 2004 - December 2009
The World Bank 2007 - 2008
NSW Department of Environment and Conservation July 2003 - October 2004
American Education Services January 2002 - December 2002
Industrial Economics June 1998 - January 2002
The Urban Institute May 1997 - August 1997
Skills
Survey Research: choice..., Econometric modeling:..., Statistical &..., Microsoft Office: Word,..., Survey Research, Econometrics, Stata, Statistics, Policy Analysis, Cost-benefit analysis, Cost Benefit, Environmental Policy, Research, Climate Change, Economics, Proposal Writing, Environmental Awareness, Analysis, Environmental Impact..., Sustainable Development, Public Policy, Environmental Economics, Policy, Energy Efficiency, Sustainability, Water
Education
University of Delaware - Lerner College of Business and Economics 2009 — 2011
Master of Science, Economics and Applied Econometrics
Carnegie Mellon University - Heinz School of Public Policy and Management 1996 — 1998
Master of Science, Public Policy and Management
University of Pittsburgh 1992 — 1995
BA, Economics (Honors)
Andersen Tax November 2009 - Present
KPMG June 2008 - October 2009
american education services December 2006 - April 2007
Skills
Tax, Tax Research, Auditing, Accounting, Tax Accounting, Partnership Taxation, State Tax, Managerial Finance, Corporate Tax, Income Tax, Tax Preparation, CPA, Tax Advisory, GAAP, Financial Reporting, Financial Accounting, Tax Law, Tax Returns
Education
Susquehanna University 2004 — 2008
Bachelor's of Science, Accounting
PHEAA July 2015 - Present
American Education Services September 2014 - Present
American Education Services April 2014 - Present
Hershey Media May 2013 - Present
HHGregg August 2013 - April 2014
Verizon Wireless October 2011 - April 2013
Verizon Wireless January 2011 - October 2011
Verizon Wireless September 2008 - January 2011
American Education Services/PHEAA September 2000 - June 2008
Prestige Fragrance June 1998 - October 1999
Skills
Staff Management, Research Project..., Sales Management, Outstanding Customer..., Underwriting, Sales Process, Training & Development, Staff Training, Procedure Development, Procedure Manuals, Usability Testing, Excel, Word, PowerPoint, Access, Account Management, Writing, Call Center, Conflict Resolution, Microsoft Word, Management, Employee Training, Call Centers, Sales Operations, Recruiting, Customer Retention, Direct Sales, Customer Satisfaction, Strategic Planning, Communication, Customer Service, Team Leadership, Team Building, B2B, Sales, Coaching, Retail, Operations Management, Time Management, Merchandising, Wireless, Cold Calling, Customer Experience, Hiring, Selling, Project Management
Education
Elizabethtown College 2015 — 2017
Corporate Communications
Harrisburg Area Community College 2013 — 2014
Associate of Arts and Sciences (A.A.S.), Small Business Administration/Management, 3.24
Harrisburg Area Community College 1995 — 1997
Marketing
Hershey High School 1991 — 1995
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Modis February 2015 - Present
Mind Over Machines October 2013 - February 2015
Force 3 May 2013 - October 2013
TechUSA April 2011 - April 2013
TechUSA January 2009 - April 2011
TechUSA January 2004 - December 2008
American Education Services June 2002 - June 2003
Skills
CRM, Networking, Business Networking, Information Technology, Project Management, System Deployment, Management, Telecommunications, Leadership, Data Center, Computer Hardware, Staffing Services, Hardware, Staff Augmentation, Benefits Negotiation, Recruiting, Professional Networking, Large Scale Deployments, Sales, POS, Field Technicians, Contract Recruitment, Temporary Staffing, Cold Calling, Security, Temporary Placement, Screening, Internet Recruiting, Integration, Screening Resumes, Talent Acquisition, College Recruiting, Hardware Installation, Servers, Cisco Technologies, Vendor Management, IT Recruitment, Software Installation, Technical Support, Interviews, Sourcing, Executive Search, Professional Services, Sales Management, New Business Development, Sales Operations, Outside Sales, Team Building, Account Management, Marketing Strategy
Education
Shippensburg University of Pennsylvania 1998 — 2001
BS, Marketing and Graphic Design
Middletown High School
Independent June 2014 - Present
Professional Technology Integration, Inc. June 2013 - May 2014
Object CTalk June 2008 - January 2013
AES/PHEAA 2001 - 2008
American Education Services 2001 - 2008
City of Harrisburg August 1998 - September 2000
Skills
SAP Implementation, MS Project, Visio, Supply Chain Management, Military Aviation, Change Management, Team Building, SDLC, Business Analysis, Requirements Analysis, PMP, Process Improvement, Leadership, Business Process..., Program Management, Software Project..., IT Strategy, PMO, Business Intelligence, Integration, Business Process, Management Consulting, Project Management, Quality Assurance, ERP, Testing, Project Portfolio..., Analysis, Software Documentation, Team Leadership, Resource Management, Cross-functional Team..., DoD, Management, Certified Project..., Agile Project Management, SAP, Vendor Management, Strategic Planning, Project Planning, Microsoft Project
Education
Naval Postgraduate School
MS and AE, Aeronautical Engineering
United States Naval Academy
BS, Aeronautical Engineering
American Education Services January 2007 - Present
Education
Smeal College of Business of Pennsylvania State University 2002 — 2004
MBA, Business
Temple University - James E. Beasley School of Law 1998 — 1999
LL.M., Trial Advocacy
Dickinson Law 1993 — 1996
JD, Law
Washington and Jefferson College 1989 — 1993
BA, History
Accolade, Inc. June 2015 - Present
eBay Inc June 2012 - June 2015
Mercury Payment Systems January 2011 - May 2012
TopSchool June 2009 - December 2010
Laureate Education, Inc. March 2007 - June 2009
American Education Services October 2001 - March 2007
The Pennsylvania State University January 2004 - December 2005
Cylogix, Inc. June 2000 - July 2001
Nabisco May 1998 - May 2000
International Home Foods, Inc. January 1997 - May 1998
Skills
Product Management, Product Development, Cross-functional Team..., P&L Management, Product Vision, Product Marketing, Business Analysis, SaaS, Process Improvement, Strategic Planning, E-commerce, Scrum, Strategic Partnerships, Marketing Strategy, Product Requirements, Business Strategy, Product Launch, Product Lifecycle..., New Business Development, SDLC, Change Management, Project Management, Strategy, Program Management, Marketing, Budgets, Competitive Analysis, Team Leadership, Vendor Management, Business Development, Problem Solving, Business Planning, Go-to-market Strategy, Requirements Gathering, Marketing Management, User Experience, Agile Methodologies, Leadership
Education
Susquehanna University
BS, Business, Information Systems
University of Scranton
MBA, Business, Information Systems, Accounting
DataPrivia, Inc. October 2014 - Present
Liberty University May 2013 - Present
828 Real Estate, LLC April 2007 - April 2014
American Education Services 2000 - 2008
AES/PHEAA May 2005 - April 2007
Data Quest April 1995 - May 2005
Skills
Enterprise Software, Change Management, Enterprise Architecture, SDLC, Selling, Systems Analysis, Architectures, SOA, UML, Software Development, Software Project..., Requirements Analysis, IT Strategy, Databases, Cloud Computing, Security, Consulting, Leadership, Agile Methodologies, Vendor Management, Information Security, Strategic Planning, IT Service Management, Architecture
Education
Liberty University 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
Indiana University of Pennsylvania
Bachelor of Science (BS), Management Information Systems and Services
American Education Services August 2007 - Present
PHEAA 2007 - Present
AES/PHEAA 1987 - Present
Pennsylvania Higher Education Assistance Agency 1987 - 2010
Education
Pennsylvania State University 1983 — 1985
M. Ed., Vocational Education and Rehabilitation Counseling
Pennsylvania State University - University Park 1980 — 1983
B.S., Psychology
Millersburg Fire Company No 1 July 1994 - Present
Pennsylvania Higher Education Assistance Agency February 1994 - Present
American Education Services May 1995 - February 2008
Skills
Highly detail oriented, Higher Education, Human Resources, PeopleSoft, Oracle HR, Customer Service, SuccessFactors, Microsoft Office, Time Management, International Relations, Collective Bargaining, Compensation & Benefit, Leadership Development, New Hire Orientations, Event Planning, PowerPoint, HRIS, Coaching, Management, Microsoft Word, Outlook, Personnel Management, Public Speaking, Research, Software Documentation, Team Building, Team Leadership, Training
Education
St. Francis University 2012 — 2014
Masters, Human Resource Management
Albright College 2009 — 2011
Bachelor of Science, Organizational Behavior/Applied Psychology, 3.96
Harrisburg Area Community College 2006 — 2009
Associate of Arts, General Studies, 3.67
American Education Services 2000 - Present
RichFoods 1998 - 1999
Education
Duquesne University 2007 — 2009
Criminal Justice/Forensic Science & Organizational Behavior
Williamsport Flute Choir January 2013 - Present
Xerox September 2011 - March 2012
American Education Services January 2009 - May 2011
Skills
Loans, Student Financial Aid, Medicare Part B, Customer Service..., Auditing, Data Entry, Clerical Work, Project Management, Team Management, Music Education, Musicians, Musical Theatre, Orchestral Music, Flute, Alto Flute, Piccolo, Teaching, Conducting, Solo Performance, Solo Recitals
Education
Mansfield University of Pennsylvania 2001 — 2004
Bachelor's degree, Music Performance, Flute
Pierson Computing Connection Inc. November 2010 - Present
PCCI 2010 - 2011
American Education Services 1985 - 2008
pheaa 1988 - June 1991
Skills
Word, Customer Service, Microsoft Office, Process Improvement, Team Building, Microsoft Excel, Team Leadership, Strategic Planning, Project Management, Business Analysis, Program Management, Access, Customer Satisfaction, Outlook, Product Development
Education
Harrisburg Area Community College 1984 — 1986
Business Management
East Pennsboro High School 1980 — 1985
The Farmers Market Coalition May 2015 - Present
The Food Trust September 2013 - February 2015
Digitas Health November 2011 - May 2012
American Education Services September 2005 - June 2011
Skills
Project Management, Digital Media, Microsoft Excel, Social Media, Microsoft Office, Strategic Planning, PowerPoint, Project Planning, Process Improvement, Budgets
Education
Penn State University 2001 — 2005
Communications, Film and Video
Costco Wholesale April 2011 - Present
The Art Institute of York January 2011 - March 2012
Costco Wholesale September 2001 - April 2011
American Education Services August 2010 - January 2011
American Education Services June 2005 - July 2010
American Education Services September 1998 - June 2005
American Education Services December 1992 - September 1998
Skills
Training, Customer Service, Employee Training, Management, Recruiting, Business Process..., Higher Education, Interviews, Admissions, Call Centers, Human Resources, Program Management, Microsoft Office, Regulatory Compliance, Staff Training, Outstanding Customer..., Credit Analysis, Auditing, Cashiering, Vault, Research, Discrepancy Resolution, Leadership, Process Improvement, Team Building, Public Speaking
Education
Lock Haven University of Pennsylvania 1982 — 1986
BA, Journalism & Media Studies
Lock Haven High School
Lock Haven High School
American Education Services February 2015 - Present
Highmark February 2012 - December 2014
HP Enterprise Services 2001 - 2011
TE Connectivity 2000 - 2001
Skills
SDLC, Requirements Analysis, Software Project..., Integration, SharePoint, PMP, HighRUP methodologies, Business Impact Analysis, Information Technology, Data Analysis, Data Entry, User Acceptance Testing, Regression Testing, Performance Testing, System Testing, Functional Analysis, Functional Requirements, Hardware Diagnostics, IT Hardware Support, Software Installation, Quality Assurance, Microsoft Technologies, Solaris 8/9/10, Unix Operating Systems, PL/SQL, Oracle SQL, Volunteering, Conference Coordination, Requirements Gathering, Analysis, Technical Support, Visio, Systems Analysis, Software Documentation, Unix
Education
Penn State University 1998 — 2000
BS, Information Systems
Harrisburg Area Community College 1997 — 1998
AA, Business Administration
DJ Science College - PK 1990 — 1992
Pre-Engineering
St Patrick's High School - PK
Biology/Biological Sciences, General
YTI Career Institute August 2007 - Present
West York Ambulance June 2001 - Present
Shiloh Fire Company May 2000 - Present
American Education Services September 2002 - August 2007
Skills
Microsoft Office, Clerical Skills, Customer Service Skills
Education
York College of Pennsylvania 2008 — 2010
Business Administration
Harrisburg Area Community College 1998 — 2005
Business Administration
Highmark, Inc. June 2014 - Present
Deloitte February 2014 - June 2014
Deloitte March 2012 - January 2014
Administrative Office of the Pennsylvania Courts (AOPC) July 2008 - March 2012
American Education Services June 2005 - July 2008
American Education Services 2005 - 2008
EDS Group September 2003 - August 2005
Skills
Training, Quality Assurance, Recruiting, Customer Service, Testing, Lotus Notes, User Acceptance Testing, PowerPoint, Visio, PeopleSoft, Process Improvement, Software Documentation, SharePoint, Onboarding, BMC Remedy, Microsoft Office, Snag It, UPK, Adobe Acrobat, E-Learning, eRoom, Requirements Gathering, Business Analysis, Management, Project Management
Education
Central Pennsylvania College 2006 — 2011
Bachelor's degree, Business Administration and Management, General
American Education Services September 2002 - Present
Pennsylvania Higher Education Assistance Agency March 1997 - September 2002
Pennsylvania Higher Education Assistance Agency March 1995 - March 1997
Skills
Public Speaking, Leadership, Customer Service, Event Planning, Microsoft Office, Training, Leadership Development, Access, Community Outreach, Nonprofits
Education
Shippensburg University 1992 — 1994
Bachelor of Arts, Social Work
Harrisburg Area Community College 1989 — 1992
Associates of Arts, Human Services
Federal Student Aid January 2015 - Present
American Education Services 1992 - Present
American Education Services/PHEAA October 1992 - December 2014
Skills
Vendor Management, Relationship Management, Customer Service, Management, Team Building, Loans, Risk Management, Training, Credit Analysis, Business Process..., Process Improvement, Student Financial Aid, Team Leadership
Education
Duquesne University 2008 — 2011
Master's degree, Leadership/Ethics
Shippensburg University of Pennsylvania 1987 — 1992
Bachelor of Arts (B.A.), Communications/Journalism
Sleep Diagnostic Centers of New Mexico, LLC March 2013 - Present
American Education Services February 2005 - May 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Concordia University-St. Paul 2014 — 2016
Bachelor’s Degree, Pulmonary Science
Eastern New Mexico University Roswell 2011 — 2013
Associate’s Degree, Respiratory Care Therapy/Therapist, A