Amica Mutual Insurance
Industry: Insurance company
DescriptionAmica Mutual Insurance Company is a Rhode Island-based mutual insurance company that offers auto, home and life insurance. Amica was founded in 1907 by A.T. Vigneron and originally offered auto, fire and theft insurance. Headquarters: Lincoln, Rhode Island, United States CEO: Robert A. DiMuccio (Feb 2005–) Number of employees: 3,200 (2013) Founded: 1907 Parent organization: Amica Mutual Group Subsidiaries: Amica Life Insurance Company,
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Amica Mutual Insurance Employees
Liberty Mutual Insurance January 2013 - Present
COUNTRY ® Financial June 2012 - December 2012
Amica Mutual Insurance Co. May 2011 - December 2011
Amica Mutual Insurance August 2008 - August 2010
Amica Mutual Insurance June 2007 - August 2008
Skills
Casualty, Call Center, Leadership Development, Operations Management, Product Development, Recruiting, Project Management, Employee Training, Property & Casualty..., Underwriting, Insurance, Commercial Insurance, General Insurance, Claims Management, Claim
Education
Salve Regina University 2010 — 2011
Masters, Management and Business Administration
Illinois Wesleyan University 2003 — 2007
BA, Business Administration
Keuka College October 2014 - Present
Amica Mutual Insurance February 2014 - October 2014
Amica Mutual Insurance Co. November 2012 - February 2014
Collegetown Bagels - CTB May 2012 - August 2013
C&C Deck Rehab June 2009 - August 2013
Greek Peak Mountain Resort & Hope Lake Lodge June 2010 - July 2012
The Stone Lounge April 2011 - August 2011
Skills
Customer Service, Customer Satisfaction, Fundraising, Property & Casualty..., Outdoors, Sports Coaching, Sports Management, Marketing, Customer Retention, Cold Calling, Advertising, Social Networking, Sales, Facebook, Lead Generation, Microsoft Office, Admissions Counseling, Volunteering
Education
Keuka College
Bachelor's degree, Organizational Management
Tompkins Cortland Community College 2009 — 2013
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities, Deans List
The TJX Companies, Inc. June 2015 - Present
Rhode Island Society of Osteopathic Physicians and Surgeons January 2014 - May 2015
Amica Mutual Insurance September 2014 - January 2015
The TJX Companies, Inc. May 2014 - August 2014
University of Rhode Island August 2013 - May 2014
The Carnegie Abbey Club June 2012 - September 2013
Meeting Street May 2013 - August 2013
Dorothy Williams February 2011 - November 2011
Skills
Time Management, Organization, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Management, Teamwork, Motivation, Creativity, Leadership, Marketing, Facebook, Hospitality, Board Development, Non-profit Volunteer, Volunteering, Public Speaking
Education
Northeastern University 2015 — 2018
Master of Business Administration (M.B.A.)
University of Rhode Island - College of Business Administration 2012 — 2015
Bachelor of Science (B.S.), Marketing, 4.0 GPA
Providence Country Day School
High School
Compass Group North America/Morrison May 2013 - Present
Compass Group North America/Morrison Divison 2008 - 2013
Amica Mutual Insurance 1994 - 2006
Skills
Management, Microsoft Excel, Strategic Planning, Event Planning, Leadership, Team Building, Marketing, Event Management, Budgets, Healthcare, Food, Recipes, Cooking, Food Service, Culinary Skills, Menu Development, Sanitation, Catering, Food Safety, Fine Dining
Education
Johnson & Wales University 2005 — 2007
Associate of Arts (A.A.), Culinary Arts/Chef Training
University of Rhode Island 1990 — 1994
Bachelor of Science (BS), Business Management
Amica Mutual Insurance February 2015 - Present
PC Connection, Inc. April 2014 - August 2014
Windham Professionals February 2013 - April 2014
Ate Doors Down 2011 - 2012
Workplace Benefit Solutions, LLC May 2011 - August 2011
WHHI-TV June 2010 - August 2010
Skills
Account Management, Call Centers, Customer Service, Data Entry, Direct Sales, Editing, Management, Sales, Sales Management, Salesforce.com, Solution Selling, Time Management
Education
Keene State College 2008 — 2011
Communications
The University of Connecticut 2005 — 2006
Undeclared, Core Classes
Citizens Bank January 2011 - Present
Fidelity Investments December 2006 - January 2011
Bank Rhode Island August 2004 - December 2006
Amica Mutual Insurance December 2000 - August 2004
Mercury Print and Mail December 1999 - December 2000
Skills
Software Project..., Time Management and..., User Documentation, Creative Problem Solving, System Testing, Business Analysis, Technical Documentation, Applications Software..., Databases, User Acceptance Testing, Data Analysis, Reporting & Analysis, Written & Oral..., Quality Assurance, CRM, Software Documentation, Testing, Analysis, Project Management, Business Requirements, Systems Analysis, Requirements Gathering, SDLC, Visio, Test Cases, Waterfall, Requirements Analysis, Manual Testing, Agile Project Management, Data Mining, Quality Center, MS Project, Release Management, Agile Methodologies, Functional..., Software Quality..., Performance Testing, Test Planning, Banking, Financial Services, Software Development, SQL, Leadership
Education
Bryant University 2012 — 2013
Certificate in Business Management, Business Administration and Management, General, 4.0
Johnson and Wales University 2005 — 2007
Bachelor of Science (B.S.), Computer Programming/Programmer, General, 3.97
New England Institute of Technology 1998 — 2000
Associates Degree, Computer Programming, Specific Applications, 4.0
Amica Mutual Insurance August 2014 - Present
Amica Mutual Insurance July 2010 - July 2014
Amica Mutual Insurance 2008 - 2014
Amica Mutual Insurance June 2006 - July 2010
Skills
Negotiation, Insurance, Time Management, Delegation, Property & Casualty..., General Insurance, Litigation Management, Customer Service, Claims, Liability, Supervisory Skills, Customer Relations, Interviewing, Policy, Investigation, Documentation, Public Speaking, Insurance Claims, Claims Management, Goal-driven leader, Managerial Experience, Team Building, Report Writing, Employee Relations, Casualty, Management, Claim, Training
Education
North Carolina Agricultural and Technical State University 2002 — 2006
B.S., Business Management
Amica Mutual Insurance March 1994 - Present
Texas Instruments April 1988 - March 1994
Skills
Data Warehousing, Business Intelligence, Business Analysis, SQL, Requirements Analysis, Systems Analysis, Requirements Gathering, Access, COBOL
Education
Rhode Island College
Bachelor's degree, Computer Science
New England Institute of Technology
Associate's degree, Electrical and Electronics Engineering
Amica Mutual Insurance March 2015 - Present
Amica Mutual Insurance August 2013 - February 2015
Amica Mutual Insurance Co. August 2012 - July 2013
Amica Mutual Insurance Co. December 2009 - July 2012
Amica Mutual Insurance Co. September 2007 - November 2009
Skills
Property & Casualty..., CPCU, Liability, Claim, Casualty, Property Damage, Subrogation, Claims Handling, Litigation Management, Insurance, Claims Management, General Insurance, Claim Investigation, Legal Liability, Liability Analysis, Underwriting, Commercial Insurance, Property Claims, AIC, Claims Resolution, Adjustments, Homeowners, Professional Liability, Workers Compensation, Life Insurance, Umbrella Insurance
Education
Salve Regina University 2013 — 2014
Master of Business Administration (MBA)
Niagara University 2003 — 2007
2007, Economics & Finance
Amherst Chamber of Commerce September 2014 - July 2015
Citi 2015 - 2015
Citi 2015 - 2015
M&T Bank May 2014 - September 2014
M&T Bank July 2010 - May 2014
State Farm® April 2006 - July 2010
First Niagara Bank September 2003 - April 2006
Amica Mutual Insurance 2001 - 2003
Nationwide Insurance 1996 - 2001
Rochester Community Savings Bank 1994 - 1996
Skills
Insurance, Underwriting, Customer Service, Management, Finance, Banking, Public Speaking, Sales, Health Insurance, Small Business, Healthcare, Leadership, Life Insurance, Compliance, Nonprofits, Financial Services, Networking, Umbrella Insurance, Financial Risk, Disability Insurance, Loans, Time Management
Education
Medaille College
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies
Amica Mutual Insurance March 2015 - Present
St. Vincent Hospital Green Bay February 2012 - January 2015
Tundra Lodge Resort & Waterpark July 2004 - June 2014
Associated Bank May 2011 - October 2011
Skills
Strong background in..., Ability to adapt to new..., Experienced in multiple..., Strong communication..., Customer Service, Banking, Hospitality, Hotels, Inventory Management, Microsoft Word, Problem Solving
Education
University of Wisconsin-Green Bay 2009 — 2009
Bachelor's Degree, Business Administration and Management, General
Northeast Wisconsin Technical College 2003 — 2005
Associate's Degree, Business Administration Credit
Amica Mutual Insurance July 2015 - Present
FM Global June 2012 - July 2015
FM Global January 2012 - May 2012
Skills
SharePoint, Visual Studio, C#, SQL, ASP.NET, Visio, .NET, Windows 7, JavaScript, Web Services, HTML, Java, SharePoint Designer, PHP, MySQL, TFS, Systems Analysis, Testing, Access, Software Documentation, Quality Assurance, Programming, Test Automation, Coveo Administration..., Project Management, Business Analysis, Adobe Experience Manager, MS Office: Word, Excel,..., UML Modeling
Education
Southern New Hampshire University 2015 — 2016
Master of Business Administration (MBA), Information Technology Project Management
New England Institute of Technology 2012 — 2015
Bachelor's in Science, Information Technology/Software Engineering
New England Institute of Technology 2010 — 2012
Associate's In Science, Information Technology/Software Engineering
New England Institute of Technology 2007 — 2009
Associate's in Science, Business Management Technology
East Providence High School
Amica Mutual Insurance March 2014 - Present
Amica Mutual Insurance Co. July 2013 - Present
Amica Mutual Insurance Co. May 2011 - January 2013
Amica Mutual Insurance Co. June 2009 - May 2011
Skills
Microsoft Excel, Insurance, Microsoft Office, Social Media, Customer Service, Event Planning, Microsoft Word, Training, Recruiting, Coaching, Leadership Development, Management, Client Account..., Effective Leader, Employee Scheduling, Organized Multi-tasker, Exceptional..., Consistently Meets GOals, Conflict Resolution and...
Education
University of Wisconsin-Madison 2006 — 2009
Bachelor of Arts (B.A.), Economics
Madison Area Technical College 2004 — 2006
General Studies
Smithfield YMCA February 2014 - Present
Amica Mutual Insurance June 2012 - Present
Amica Mutual Insurance Co. November 2009 - June 2012
Skills
Web Design, Graphic Design, User Interface Design, User Experience, Usability, Usability Testing, User-centered Design, Agile, Adobe Creative Suite, Axure, Mobile Design, Mobile Web Design, Mobile Technology, Mobile Usability, Heuristic Evaluation, Visio, Web Redesign, Wireframes, Persona, Customer Service, Agile Methodologies, Marketing, Marketing Communications, Marketing Strategy, Microsoft Office, Mobile Applications, Strategy, Web Development
Education
New England Institute of Technology 2007 — 2009
Associate's degree, Web/Multimedia Management and Webmaster
Amica Mutual Insurance January 2014 - Present
Halliburton January 2011 - December 2013
PAPA JOHN'S PIZZA August 2007 - January 2011
Sunoco May 2008 - August 2008
Skills
Organization, Customer Oriented, Highly responsible, Dependable Team Player, Well prepared, Analytics, Microsoft Office, Testing, Team-oriented, Goal Oriented, Responsible, Teamwork, Time Management
Education
Indiana University of Pennsylvania 2006 — 2010
Bachelor of Science (BS), Pre-Physical Therapy Studies
Fidelity Investments February 2015 - Present
Fidelity Investments May 2014 - February 2015
Wellington Management October 2012 - March 2014
Amica Mutual Insurance March 2012 - October 2012
State Street November 2007 - February 2012
Skills
SDLC, Visio, Requirements Gathering, Systems Analysis, XML, Strategic Planning, Requirements Analysis, Business Analysis, SQL, SharePoint
Education
Western Kentucky University 2005 — 2007
Master's degree
University of South Carolina-Columbia 2003 — 2005
Bachelor of Science (BSc), Finance & Business Economics Majors
Kenyatta University 2001 — 2002
Starehe Technical Training Institute / Kenya Institute of Management (KIM) 2000 — 2001
Diploma, Computers / Management Information Systems
Starehe Boys Centre & School 1995 — 1999
Amica Mutual Insurance June 2013 - Present
Newton Center Inc. August 2012 - January 2013
My Au pair September 2011 - June 2012
SRVUSD October 2010 - February 2011
Skills
Tutoring, Teaching, Microsoft Word, PowerPoint, Microsoft Excel, Event Planning
Education
Notre Dame de Namur University 2006 — 2010
Bachelor's of Science, Business Administration
Liberty Mutual Insurance November 2013 - Present
Amica Mutual Insurance January 2012 - November 2013
LVMH January 2010 - January 2012
Burberry Limited October 2007 - January 2009
Commerce Insurance November 2005 - March 2007
Commerce Insurance January 2005 - November 2005
Skills
Microsoft Office, PowerPoint, Excel, AS400 system, Document Processing, Sales, Microsoft Excel, Customer Service, Strategic Planning
Education
Nichols College 2009 — 2011
MBA, Business Administration and Management, General
Nichols College 2001 — 2005
Bachelors Degree, Marketing
Eastern Conn. State Univ
of, Psychology study
Amica Mutual Insurance October 2014 - Present
Amica Mutual Insurance 2014 - Present
Citizens Bank August 2012 - December 2013
Carpenter Powder Products March 2011 - August 2012
Raytheon 2007 - 2010
Skills
Active Directory, GLBA, DLP, Data Insight, Risk Assessment, Systems Analysis, IT Security Best..., Data Management, Data Migration, NAS, Break Fix, IT Security Assessments, IT Audit, IT Asset Management, Application Support, Desktop Engineering, IIS, Quest Reoprter, Microsoft SQL Server, Creative Problem Solving, A+ Certified, MSCE, SSCP, Security+, Security, Information Security, Server Administration, Visio, Disaster Recovery, System Administration, Windows
Education
Northeastern University 2000 — 2000
Hardware / Software Microsystems, Computer Hardware Technology/Technician
Amica Mutual Insurance September 2014 - Present
MassChallenge May 2013 - Present
Fidelity Investments May 2014 - September 2014
Bonapita March 2014 - April 2014
Selligy December 2013 - February 2014
LimmudBoston April 2013 - December 2013
Sodexo at Boston Children's Hospital April 2012 - October 2012
Sodexo at Boston Children's Hospital November 2009 - April 2012
Sodexo at Boston Children's Hospital January 2009 - November 2009
Sodexo at Boston Children's Hospital October 2008 - January 2009
Skills
Budgets, Efficiency, Independent Self-starter, Creative Solutions, Project Management, Flexibility, Active Learning, Dependable Team Player, Performance Management, Process Improvement, Human Resources, Customer Service, Training, Time Management, Strategy, Management, Quality Assurance, Accounting, Collaboration, Vendor Relationships, Analysis, New Business Development, Policy, Facilities Management, Purchasing, P&L, Executive Management, Customer Satisfaction, Operations Management, Contract Management, Strategic Planning, Leadership
Education
Johnson and Wales University 2003 — 2005
Master of Business Administration (M.B.A.), Organizational Leadership
Johnson and Wales University 2002 — 2003
B.S. Hospitality Management, Hospitality Administration/Management
Tadmor Hospitality Management College 1997 — 1999
A.S., Hotel / Restaurant Advanced Business Management
Amica Mutual Insurance August 2013 - Present
Sodexo August 2011 - October 2012
HSBC Bank Bermuda Limited 2009 - 2012
Skills
Time Management, Risk Assessment, Underwriting, Leadership, Social Media, Research, Microsoft Office, Microsoft Excel, Teamwork, Microsoft Word, PowerPoint, Customer Service, Public Speaking, Analytical Skills, Event Planning, Financial Analysis, Project Management, Team Management
Education
North Carolina A&T State University 2009 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations
North Carolina A&T State University 2009 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Amica Mutual Insurance March 2008 - Present
Embassy Suites April 2000 - March 2008
Education
Metropolitan State University of Denver 2002 — 2006
Psychology
Amica Mutual Insurance November 2014 - Present
Amica Mutual Insurance Co. March 2011 - November 2014
Amica Mutual Insurance Co. July 2008 - March 2011
Amica Mutual Insurance September 2000 - June 2008
Skills
Insurance, Claim, Property & Casualty..., General Insurance, Software Documentation, Outlook, Technical Support, GIS, Enterprise GIS
Education
New England Institute of Technology 2000 — 2002
Associate of Science (A.S.), Electronics, 3.8
Mac Risk Management, Inc November 2011 - Present
MAC Risk Management, Inc. May 2010 - September 2010
Amica Mutual Insurance June 2008 - May 2010
Salve Regina University September 2005 - September 2007
Skills
Insurance, Coaching, Property & Casualty..., General Liability..., Customer Service, Claims Management, Public Speaking, Research, Team Leadership, Outlook, Google Chrome, Google Docs, Interviews, Scouting, Recruiting, Microsoft Office, Microsoft Excel, Claim, Litigation Management, Training, Analysis, Legal Liability, Liability, Personal Injury, Property Damage, Management, Mediation, Negotiation, Leadership
Education
Salve Regina University 2003 — 2007
Bachelor of Arts (BA), Psychology & Administration of Justice
New England College
Master of Science, Sports and Recreation Management: Coaching
South Portland High School 1999 — 2003
Diploma
United States Postal Service August 2015 - Present
Amica Mutual Insurance March 2015 - August 2015
Amica Mutual Insurance March 2014 - March 2015
Amica Mutual Insurance 2011 - March 2014
Amica Mutual Insurance 2006 - 2011
EMC 1998 - 2006
United States Air National Guard 1995 - 1997
Skills
Testing, Business Requirements, SDLC, Business Intelligence, Test Planning, Scrum, Integration, User Acceptance Testing, Data Warehousing, Software Development, Security Clearance, Requirements Analysis, Requirements Gathering, Business Analysis, Visio, Agile Methodologies, SQL, SharePoint, Microsoft SQL Server, Process Improvement, Databases, Defect Tracking, XML, GuideWire ClaimCenter, COBOL, Assembler, Rumba, DOS, Unix Shell Scripting, C#, Rally, ScrumWorks, JavaScript, HTML, Shell Scripting, Java, DB2, Microstrategy, MicroStrategy Reporting, INET, Quality Assurance, ETL, Functional..., Analysis, C++, Python, Project Management, Software Documentation, Unix, Management
Education
New England Institute of Technology 2005 — 2006
Bachelors of Science, Information Technology, Software Development Concentration
New England Institute of Technology 2004 — 2005
Associate in Science, Information Technology, Electronics
New England Institute of Technology 1997 — 1998
Associate in Science, Electronics Engineering Technology, Electronics Technology
Brown & Brown Insurance of CT January 2011 - Present
McCutcheon Burr & Sons February 2002 - Present
Dunn Insurance, Inc. February 1996 - May 2001
Amica Mutual Insurance 1984 - 1986
Covenant Life Insurance June 1980 - July 1984
Skills
Insurance, General Liability, Property & Casualty..., Commercial Lines, Professional Liability, Commercial Insurance, Customer Service, Workers Compensation, Inland Marine, Umbrella, Employment Practices..., D&O, Casualty, Liability, General Insurance, Surety, Excess, Umbrella Insurance, Licensed Property &..., Liability Analysis, Brokers, Underwriting
Education
Society of Certified Insurance Counselors 2014 — 2015
Life & Health Institute
Manchester Community College 1982 — 1991
Associates, Communication
East Hampton High School
St Augustine's Elementary School
Grade School
JPMorgan Chase August 2013 - Present
Liberty Mutual Insurance April 2012 - August 2013
Amica Mutual Insurance June 2008 - April 2012
World Financial Group (WFG) January 2003 - April 2008
Skills
New Business Development, Call Centers, Life Insurance, Finance, Insurance, Mortgage Lending, Risk Management, Financial Services, Cross Selling, Financial Planning, Customer Service, Leadership, Sales Management, Underwriting, Sales, Property, Marketing, Banking
Education
Northern Illinois University 2003 — 2008
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Amica Mutual Insurance October 2013 - Present
Amica Mutual Insurance Co. August 2012 - October 2013
Amica Mutual Insurance December 2010 - August 2012
Amica Mutual Insurance June 2010 - December 2010
Rage Frameworks Inc October 2008 - October 2009
Skills
Account Management, Sales Management..., Risk Management, Underwriting, Manage Client..., Issue Resolution, Solution Implementation, Strategic Planning, Personal Development, Performance Management, Product Development, Competitive Intelligence
Education
Loyola University of Chicago 2004 — 2008
Bachelor of Business Administration (B.B.A.), Economics
Amica Mutual Insurance May 2014 - Present
Fidelity Investments May 2013 - May 2014
GameStop November 2006 - November 2013
Fidelity Investments May 2013 - October 2013
Ultimate Electronics June 2010 - April 2011
Skills
Software Engineering, ASP.NET, SQL, MySQL, Microsoft SQL Server, C++, C#, JavaScript, jQuery, Access, PHP, Unix Shell Scripting, Oracle, Visual Studio, Unix, Visual Basic, CSS, Testing, Software Development, PL/SQL, Java
Education
New England Institute of Technology 2011 — 2014
Bachelor's degree, Computer Software Engineering
New England Institute of Technology 2011 — 2013
Associate's degree, Computer Software Engineering
Wellington Insurance Group June 2013 - Present
Integrity Insurance September 2011 - June 2013
Star & Shield Services LLC April 2011 - September 2011
Amica Mutual Insurance June 1999 - December 2010
AMICA MUTUAL INSURANCE COMPANY May 2006 - January 2008
AMICA MUTUAL INSURANCE COMPANY March 2004 - June 2006
AMICA MUTUAL INSURANCE COMPANY June 1999 - March 2004
Skills
Underwriting, Property & Casualty..., Customer Service, Management, General Insurance, Insurance, Leadership, Liability, Customer Satisfaction, Umbrella Insurance, Call Centers, Sales Operations, Sales Management, Employee Training, Coaching, Quality Assurance
Education
Johnson & Wales University 1993 — 1996
B.S., Hotel Restaurant Management
Amica Mutual Insurance May 2011 - Present
Amica Mutual Insurance March 2002 - May 2011
Amica Mutual Insurance March 1999 - March 2002
Amica Mutual Insurance September 1986 - October 1991
The Wendy's Company January 1983 - August 1986
Skills
Quality Assurance, Insurance, Quality Control, Test Cases, System Testing, Manual Testing, Rating, Databases, Process Improvement, Software Documentation, Testing, Legal Liability, Liability, User Acceptance Testing, Risk Management, Test Planning, Test Automation, Access, New Business Development, Speech Writing, Training, Leadership, Agile Testing, Sales, Team Building
Education
New England Institute of Technology 1984 — 1985
Lakeside Insurance Center, LLC March 2014 - Present
Amica Mutual Insurance June 2012 - February 2014
Skills
General Insurance, Insurance
Education
Metropolitan State University of Denver 2008 — 2011
Johnson & Wales University May 2014 - Present
Amica Mutual Insurance October 2012 - Present
United States Soccer Federation March 2009 - Present
Skills
Graphic Design, Typography, Adobe Creative Suite, Illustrator, InDesign, HTML, CSS, Photoshop, Photography, Logo Design, Digital Media, Advertising, Mac, Refereeing, Microsoft Excel, Microsoft Office
Education
Johnson and Wales University 2013 — 2017
Bachelor of Science (BS), Graphic Design & Digital Media, 4.0
William M Davies Career and Technical HS 2009 — 2013
Graphic Arts and Printing, 3.7
Travelers Insurance September 2013 - Present
MetLife December 2010 - March 2013
The Mergis Group 2013 - 2013
Farmers Insurance November 2005 - October 2009
Brewer & Lord, LLC June 2004 - October 2005
Amica Mutual Insurance September 2000 - May 2004
Joe's American Bar & Grill January 2000 - September 2000
Pizzeria Uno Chicago Bar & Grill May 1997 - December 1999
Skills
Goal-oriented..., Commitment to Customer..., Highly motivated..., Positive Team Player, Highly detail oriented, Outstanding time..., Experience working with..., Organization &..., Claims Management, Claim Investigation, Claims Handling, Liability Analysis, Claims Resolution, Oral, Litigation Management, Negotiation, Property, Underwriting, Claims Investigations, Claim, Insurance, Casualty
Education
University of Massachusetts Boston 1995 — 1998
Bachelor's degree, Psychology and Sociology
Northeastern University 1994 — 1995
Criminal Justice/Police Science
Monisnor Ryan Memorial High School 1990 — 1994
High School Diploma
Amica Mutual Insurance January 2014 - Present
Methodist Hospital January 2012 - May 2013
REGENSTRIEF INSTITUTE, INC 2006 - 2010
Skills
Healthcare, Public Health, Informatics, Data Analysis, Healthcare Management, EMR, EHR, Medicine, Teaching, Medical Devices, Epic Systems, Lifesciences, Customer Service, Clinical Engineering
Education
Ivy Tech Community College
Associates of Applied Science, Radiologic Technology
Amica Mutual Insurance July 2014 - Present
Amica Mutual Insurance January 2014 - July 2014
Western State Colorado University August 2010 - May 2013
KODI Rafting May 2010 - July 2012
Western State Colorado University August 2010 - May 2012
Skills
Mathematics, Communication, People Management, Interpersonal Skill, Program Facilitation, Customer Service, Creative Problem Solving, Versatility, Policy
Education
Western State Colorado University 2009 — 2013
Bachelor's degree, Mathematics
James Cook University 2012 — 2012
Study Abroad
Amica Mutual Insurance January 2014 - Present
Fort Harrison State Park Inn July 2011 - Present
Wendy's April 2006 - August 2011
WVUT- TV PBS January 2010 - May 2010
Skills
News Gathering and..., Videography, Critical Thinking, Public Speaking, Enthusiasm to learn, Always Willing to Learn, Always Punctual, Delivering projects on...
Education
Indiana University-Purdue University at Indianapolis 2011 — 2014
Vincennes University 2009 — 2011
Associate of Arts and Sciences (AAS), Radio and Television Broadcasting/Production
www.pryorsolutionsfunding.com January 2011 - Present
www.wholesaledealsasap.com December 2003 - Present
Joint Special Operations Command April 2000 - April 2004
Amica Mutual Insurance July 1999 - April 2000
Skills
Business Counseling, Online Marketing, Wealth Building, Coaching, Building Relationships, Small Business, Entrepreneur, Marketing Materials, Marketing, Entrepreneurship, Sales, Wealth, Management, Budgets, Business, Telecommunications, Sales Management, Social Media, Leadership, Training, Strategic Planning, Advertising, Time Management, Public Speaking, Start-ups, Networking, Online Advertising, Personal Development, Direct Sales, Social Networking, Lead Generation
Education
Johnson & Wales University 1995 — 1999
Criminal Justice & Management, Psychology
Admirals Bank May 2013 - Present
Amica Mutual Insurance March 2013 - May 2013
eBay Enterprise Marketing Solutions (formerly e-Dialog) December 2009 - January 2013
PTC November 1999 - October 2009
Atex October 1996 - October 1999
Skills
Software Quality..., Test Automation, Regression Testing, Test Cases, Scripting, Testing, Automation, VBScript, QTP, Regression, Test Planning, Test Strategy, Quality Assurance, JIRA, Browsers, Waterfall, System Testing, Agile, User Acceptance Testing, GUI, Web Applications, UI testing, Manual Testing, Bug Tracking, Test Execution, Integration Testing, Web Testing, Agile Testing, QA Automation, Exploratory Testing, Quality Center, Microsoft SQL Server, Scrum, ClearQuest, Unix, Business Requirements, Functional Testing, Linux, Agile Methodologies, Oracle, Perl, SQL, Test Management, XML
Education
Northeastern University 1995 — 1996
Computer System Specialist program
St. Petersburg Institute of Telecommunications 1986 — 1990
BS, Physics, Math, Telecommunications, Electrical eng.
USLI January 2015 - Present
Amica Mutual Insurance June 2014 - Present
Amica Mutual Insurance August 2013 - Present
Amica Mutual Insurance June 2012 - Present
hhgregg June 2009 - June 2012
Mars Hill College January 2006 - December 2008
Skills
Property & Casualty..., Insurance, General Insurance, Underwriting, Commercial Insurance, Liability, Account Management, Casualty, Claim, Sales, Legal Liability, Professional Liability, Umbrella Insurance, Sales Management, Customer Service
Education
Mars Hill College 2004 — 2008
Bachelor of Arts (BA), Business Administration and Management, General
The GlassStone January 2011 - Present
GLAD WORKS October 2009 - March 2011
Amica Mutual Insurance August 2005 - September 2009
Education
Katharine Gibbs School
Visual Communications, Graphic Design
Katharine Gibbs School
Computer Networks & Technical Support
Post University
Law
Amica Mutual Insurance January 2015 - Present
Amica Mutual Insurance June 2009 - December 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Customer Service, Negotiation, Public Speaking, Interpersonal Savvy, Professional Writing, Interviewing Skills, Leading Meetings
Education
Johnson and Wales University 2005 — 2009
Bachelor's Degree, Business Administration and Management, General, 3.72/4.0
Cranston High School East 2001 — 2005
Amica Mutual Insurance January 2014 - Present
Booker Software December 2012 - December 2013
Just Energy May 2012 - December 2012
Skills
Builds and maintains..., Microsoft Office, Highly personable, Highly Reliable, Team-oriented, Goal Oriented, Multitasking Skills, Recruiting, Account Management, Building Relationships, Marketing, Sales Management, Sales, Salesforce.com, SDLC, Management, Sales Operations, New Business Development, Social Networking, CRM, Time Management, Cold Calling, Direct Sales, Negotiation, Leadership, Market Research, Social Media Marketing, Lead Generation, Networking, Insurance
Education
Iona College 2008 — 2012
Bachelor of Business Administration (BBA), Marketing
Amica Mutual Insurance June 2015 - Present
COUNTRY Financial® May 2014 - May 2015
Skills
Time Management, Customer Service, Social Media, Editing, Team Involvement, Microsoft Office, Committed to..., Insurance, Auto Claims, PowerPoint, Microsoft Word, Data Entry, Outlook, Leadership, Public Speaking, Microsoft Excel, Fundraising, Customer Satisfaction, Risk Management, Telephone Skills, People Skills, Event Management, Teamwork, Team Leadership, Event Planning, Property
Education
Illinois State University 2011 — 2015
Bachelor of Science (B.S.), Insurance and Finance
Plainfield South High School 2007 — 2011
Amica Mutual Insurance August 2014 - June 2015
Summit Mountain Rentals June 2011 - May 2013
Vail Resorts November 2010 - March 2011
ClearZone Nursery, LLC February 2009 - March 2010
ClearZone Nursery, LLC June 2007 - February 2009
Skills
Sales, Customer Service, Cold Calling, Lead Generation, Research, Microsoft Office, Microsoft Excel, Property Management, New Business Development, Account Management, Microsoft Word, Business Development, Outlook, Integrity Selling, Property & Casualty..., Salesforce Training, PowerPoint, NetSuite, Umbrella Insurance, Marketing
Education
Louisiana State University-Alexandria 2007 — 2010
Bachelor Studies
Stormpath September 2015 - Present
Inflection August 2014 - September 2015
Amica Mutual Insurance January 2014 - May 2014
PayPal June 2013 - August 2013
Reebok January 2013 - June 2013
eBay June 2012 - August 2012
POPSUGAR May 2011 - September 2011
Interior Motions June 2006 - August 2010
Skills
Marketing, Social Media Marketing, Content Marketing, Product Marketing, Online Marketing, Affiliate Marketing, Email Marketing, Social Media, E-commerce, User Experience, Community Outreach, Digital Media, Marketing Analytics, Strategy, PowerPoint, Photoshop, Facebook, Microsoft Office, Customer Service, Research, Time Management, Creative Writing, Marketing Research, CRM, Sales, HTML, Windows, Data Analysis, Project Planning, Competitive Analysis, Editing, Analytics, Google Docs, Databases, Critical Thinking, Analysis, Retail, Web Marketing, Tableau, Data Entry, Merchandising, Instagram, Creative Direction, Fundraising, Qualtrics, Google Adwords, Basecamp, Social Listening, Salesforce.com, Direct Mail
Education
Isenberg School of Management, UMass Amherst 2010 — 2014
Bachelor of Business Administration (BBA), Marketing
University of Massachusetts at Amherst - Isenberg School of Management 2010 — 2014
Bachelor of Business Administration (BBA), Marketing, 3.55
Saint Ignatius College Preperatory 2003 — 2010
High School Diploma, General Studies
Hexagon Metrology February 2015 - Present
IntePros Consulting May 2014 - September 2014
Hewlett-Packard August 2013 - May 2014
Amica Mutual Insurance April 2013 - August 2013
Fidelity Investments August 2012 - April 2013
Citizens Bank January 2011 - August 2012
Ingenix September 2009 - December 2010
Reed Business Information August 2008 - September 2009
RBS Citizens N.A. October 2007 - August 2008
Rhode Island Student Loan Authority March 2005 - June 2007
Skills
SQL Server, .NET, Visual Studio, CSS, PL/SQL, Microsoft SQL Server, VB.NET, C#, ASP.NET, T-SQL, Software Development, Database Design, Testing, SharePoint, SQL, LINQ, Oracle, SDLC, Databases, Crystal Reports, Web Development, Web Applications, Requirements Analysis, Web Services, Systems Analysis, Visual Basic, Agile Methodologies, Software Documentation, XML, SOA, Requirements Gathering, Data Warehousing, SSIS, Software Project...
Education
Palomar College 1985 — 1987
Information Technology
Prepared Insurance Company August 2015 - Present
Amica Mutual Insurance April 2015 - August 2015
L.R.E. Construction Services, LLC August 2011 - April 2015
State Attorney's Office 13th Judicial Circuit July 2010 - July 2011
Housing Authority of Pasco County August 2008 - July 2010
Law Office of Ralph M. Vitola March 2006 - June 2008
Skills
Process Scheduler, Microsoft Office, Construction, Contract Negotiation, Contract Management, Construction Management, Budgets, Insurance, Microsoft Excel, PowerPoint, Invoicing, Access, Microsoft Word, Administration, Supervisory Skills, Outlook, Data Entry, Accident, Workers Compensation, Amicus Attorney, Excel, Administrative..., Spreadsheets, Office Management, Office Administration, Telephone Skills, Coordination, Adobe Acrobat, Lotus Notes, QuickBooks, Scheduling, Customer Service, Team Building, Negotiation, Strategic Planning, Leadership, Management, Time Management, Customer Satisfaction, Claim, Contractors, Training, Marketing, Account Management
Education
Hernando High School 2000 — 2004
High School Diploma
Pasco-Hernando State College
Amica Mutual Insurance March 2013 - Present
Education
Massachusetts College of Pharmacy and Health Sciences 2001 — 2006
Bachelor of radiological science, Radiation therapy
Amica Mutual Insurance June 2013 - Present
Verizon Wireless June 2012 - May 2013
Lancome February 2010 - October 2011
West Nyack Orthodontics August 2006 - July 2008
Alliance Theological Seminary July 2006 - June 2008
Skills
Customer Service, Sales, Editing, Creative Writing, Data Entry, Facebook, Event Planning, Microsoft Word, Social Media, Advertising, Proofreading, Social Networking, Management, Sales Operations, Customer Satisfaction
Education
Nyack College 2008 — 2010
B.A., English, Writing
Rockland Community College 2006 — 2008
Assurant August 2015 - Present
Amica Mutual Insurance January 2014 - July 2015
Target April 2012 - January 2014
Apple January 2012 - March 2012
Wells Fargo February 2011 - August 2011
Skills
Inventory Management, Team Management, Teamwork, Microsoft Office, Leadership, Public Speaking, PowerPoint, Microsoft Excel, Event Planning, Customer Service, Management, Microsoft Word, Time Management, Strategy, Logistics, Team Building, Sales, Program Management
Education
Nova Southeastern University 2015 — 2017
Master of Business Administration (MBA), Business Intelligence and Analytics
University of Florida 2006 — 2010
Bachelor of Arts, Sociology
Amica Mutual Insurance March 2015 - Present
CROSSMARK April 2014 - March 2015
Physiotherapy Associates February 2012 - February 2014
CVS Pharmacy April 2004 - April 2011
Skills
Troubleshooting, Windows, Microsoft Office, Microsoft Excel, Customer Service, Hardware, Microsoft Word, Windows 7
Education
Massasoit Community College 2007 — 2010
Associate of Arts and Sciences (AAS)
AIG April 2006 - Present
Chubb Insurance April 2002 - September 2004
Chubb Insurance May 1999 - April 2002
Chubb Insurance January 1997 - May 1999
Chubb Insurance January 1996 - January 1997
Amica Mutual Insurance January 1993 - January 1996
Skills
Property & Casualty..., General Insurance, Liability, Insurance, Casualty Insurance, Underwriting, Commercial Insurance, Brokers, Professional Liability, Risk Management, Casualty, Claim, Claims Management, Employment Practices...
Education
State University of New York at Albany 1984 — 1988
Bachelor's degree, Business/Corporate Communications
Imperial College London 1987 — 1987
Liberal Arts
MetLife September 2015 - Present
Deja Nu Online January 2013 - Present
Amica Mutual Insurance December 2012 - September 2015
Skills
Customer Service, Microsoft Office, Insurance, Microsoft Excel, Sales, Leadership, Microsoft Word, PowerPoint, Project Management, Property & Casualty..., Risk Management, Outlook, Underwriting, Time Management, General Insurance
Education
University of Rhode Island 2008 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Macquarie University 2011 — 2011
Marketing
Amica Mutual Insurance October 2014 - Present
Amica Mutual Insurance June 2012 - October 2014
Amica Mutual Insurance April 2010 - June 2012
Amica Mutual Insurance January 2008 - April 2010
Amica Mutual Insurance June 2007 - January 2008
Skills
Insurance, Property & Casualty..., Customer Service, Liability, Underwriting, Casualty Insurance, General Insurance, Umbrella Insurance, Call Centers
Education
Johnson & Wales University 2003 — 2007
Criminal Justice
Johnson & Wales University
Skillz Inc. May 2015 - Present
Yelp October 2014 - May 2015
Amica Mutual Insurance September 2013 - July 2014
EXPRESS June 2012 - May 2013
Miami University September 2012 - April 2013
Skills
Leadership, Planning & Organizing..., Marketing Strategy, Management, Scheduling, Problem Solving, Sales, Public Speaking, Social Networking, Data Analysis, Recruiting
Education
Miami University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Amica Mutual Insurance March 2015 - Present
Amica Mutual Insurance September 2014 - March 2015
Castaway Cove Waterpark June 2013 - September 2014
Capital Good Fund October 2013 - May 2014
Providence College Economics Department September 2010 - May 2014
Sonic Drive-In June 2008 - August 2011
Skills
Bilingual-English/Spanis..., Friendly Personality, Spanish-speaking, Phone Etiquette, Filing, Microsoft Applications, Highly detail oriented, Dependable Team Player, Computer-savvy, Clerical Skills, Always Punctual, Data Analysis, Oral & Written..., Critical Thinking, Communication, PowerPoint, Spanish
Education
Providence College 2010 — 2014
Bachelor of Arts (BA), Business Economics & Spanish, Senior
Midwestern State University
Summer Courses
Amica Mutual Insurance February 2015 - Present
Intervale Farms Pancake House September 2002 - Present
Colby Hill Inn November 2014 - March 2015
Plant Nanny Company, Inc. August 2014 - October 2014
Silpada Designs September 2013 - September 2014
Greg Perry, DDS and Associates May 2014 - July 2014
Keene Medical Products, Inc. March 2014 - May 2014
Lincoln Financial Group October 2012 - January 2014
Lincoln Financial Group November 2006 - January 2014
Concord-Merrimack County SPCA May 2003 - August 2005
Skills
Six Sigma, Yellow Belt, Lean Management, LOMA Designations, Cpr Certified, Leadership, Sales
Education
New Hampshire Technical Institute 2003 — 2006
Associate of Science (A.S.), Health Studies
Southern New Hampshire University
Bachelor of Science (B.S.), Communications
Computershare October 2013 - January 2014
Amica Mutual Insurance 2006 - 2013
Skills
Research, Customer Service, Customer Retention, Patience, Positivity, Energetic team player, Enthusiasm to learn, Insurance, Underwriting, Property & Casualty..., Umbrella Insurance
Education
Rutgers, The State University of New Jersey-New Brunswick 2002 — 2005
Bachelor of Arts (BA), English Language and Literature, General
Montclair State University 2001 — 2002
not completed, transferred to Rutgers, undecided
Amica Mutual Insurance August 1999 - Present
Skills
Customer Service, Presentation Skills, Training Manuals, Organization, Claim Handling, Paralegals, PowerPoint, Prezi, Articulate Studio, OnDemand, Claims Handling, Casualty, Training
Education
Liberty University 1985 — 1987
Amica Mutual Insurance July 2013 - Present
Self-employed November 2011 - Present
Merrimack Valley Insurance Agency June 2008 - June 2013
Skills
Insurance, Umbrella Insurance, Property & Casualty..., Sales, Customer Service, Marketing, Team-oriented, Customer Satisfaction, Marketing Strategy, Customer Retention, Negotiation, Microsoft Excel, Account Management, Leadership, Outlook
Education
Mount Wachusett Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Amica Mutual Insurance December 2014 - Present
Amica Mutual Insurance June 2012 - December 2014
Amica Mutual Insurance Co. June 2011 - January 2012
Sansiveri, Kimball & Co., L.L.P. January 2011 - April 2011
Skills
Auditing
Education
Johnson and Wales University 2013 — 2015
Master of Business Administration (M.B.A.), Accounting
University of Rhode Island - College of Business Administration 2008 — 2012
Bachelor of Science (B.S.), Accounting
Amica Mutual Insurance March 2013 - August 2013
BOSTON FINANCIAL DATA SERVICES October 2011 - May 2012
South Shore Hospital August 2010 - October 2011
Fidelity Investments; Boston, MA October 2009 - December 2009
Fidelity Investments; Boston, MA June 2009 - October 2009
Fidelity Investments; Boston, MA February 2009 - June 2009
State Street Bank; Copley Plaza Boston, MA December 2008 - February 2009
Charles River Analytics; Cambridge, MA September 2008 - October 2008
State Street Bank; Milton, MA March 2008 - September 2008
Fidelity Investments: Global Platform Tech Group; Merrimack, NH December 2007 - January 2008
Skills
SDLC, Requirements Analysis, COBOL, Software Documentation, Testing, SharePoint, Business Analysis, Quality Assurance, MS Project, Oracle, SQL, Program Management, Disaster Recovery, Analysis, Project Management
Education
Northeastern University 1976 — 1981
Computer Science, Engineering
Quincy College 2011 — 2012
Certifications: CBCS and CMAA, Health/Health Care Administration/Management
Cambridge Ridge and Latin 1976 — 1977
High school
Amica Mutual Insurance July 1985 - Present
Skills
Claim, Insurance
Education
Suffolk County Community College 1985 — 1987
Katherine Gibbs School 1984 — 1985
Amica Mutual Insurance October 2013 - Present
Amica Mutual Insurance Co. November 2012 - Present
Highland Claim Services June 2009 - November 2010
Allstate March 2004 - August 2008
Andrulis Corporation August 2002 - August 2003
Teldata Control, Inc February 2001 - August 2002
Walt Disney World May 2000 - September 2000
Sensory Spectrum December 1998 - May 1999
Montclair State University June 1998 - May 1999
H & R Flourosynth ( Haarman and Reimer) September 1998 - December 1998
Skills
Claim, Insurance, Account Management, Customer Service, Microsoft Excel, PowerPoint, Coaching, Microsoft Word, Microsoft Office, Team Building, Access, Customer Satisfaction, Negotiation, Liability, Analysis, Subrogation, Process Improvement, Leadership, Training, Quality Assurance, Invoicing, Business Analysis, Homeowners, Management, Claim Investigation, Casualty Claims, Auto Claims, Adjusters, Insurance Adjusting, Claims Handling, Property Claims
Education
Montclair State University 1997 — 2001
BA, General Nutrition
University of Scranton 1994 — 1997
No degree, Physical Therapy/Therapist; Behavioral Neuroscience
Immaculate Heart Academy 1990 — 1994
High School Diploma, High School
Amica Mutual Insurance July 2014 - Present
Naked Magazine (Kalamazoo College Music Magazine) March 2011 - Present
The Kalamazoo College Index December 2010 - Present
Wilson-Bennett Technology, Inc. March 2011 - April 2012
Greenmont Raquet Club May 2006 - August 2011
Skills
Editing, Journalism, Copy Editing, Ap Style, Creative Writing, Blogging, News Writing, Feature Articles, Proofreading, Social Media, Storytelling, Newspaper
Education
Kalamazoo College 2010 — 2014
Bachelor of Arts (B.A.), Spanish, History
NYU Arthur L. Carter Journalism Institute 2011 — 2011
Bachelor of Arts, History
New York University 2011 — 2011
Journalism
Parkersburg High School 2007 — 2010
Amica Mutual Insurance February 2015 - Present
Amica Mutual Insurance September 2014 - Present
Amica Mutual Insurance Co. July 2013 - September 2014
Amica Mutual Insurance September 2011 - July 2013
Illinois State University August 2007 - May 2011
Pi Sigma Epsilon - Delta Omega Chapter December 2009 - January 2011
Monroe County YMCA May 2010 - September 2010
Education
Illinois State University 2007 — 2011
BS, Insurance / Intergrated Martketing Communications
Amica Mutual Insurance May 2015 - Present
Amica Mutual Insurance May 2014 - Present
Amica Mutual Insurance June 2007 - Present
Amica Mutual Insurance April 2007 - June 2007
AltaMed Health Services Corporation June 2006 - August 2006
Solutions Community Development Corporation September 2005 - May 2006
Institute of Women & Ethnic Studies June 2005 - August 2005
Skills
Insurance, Outlook, PowerPoint, Public Speaking, Data Analysis, Event Planning, Property & Casualty..., Microsoft Word, Liability, Fundraising, Claim, Non-profits, Analysis, Data Entry, Claims Management, Leadership, Strategic Planning, Nonprofits, Policy, Liability Analysis
Education
The University of Texas at Dallas - School of Management 2013 — 2016
Master's degree
American Institute for CPCU and Insurance Institute of America 2007 — 2011
Chartered Property Casualty Underwriter
Mount Holyoke College 2003 — 2007
B.A
Amica January 2011 - Present
Amica Mutual Insurance August 2008 - January 2011
Amica August 2005 - August 2008
Amica June 2002 - August 2005
webHancer May 2001 - September 2001
Skills
Claim, Property & Casualty..., Claims Management, Litigation Management, Insurance, Liability, CPCU, Legal Liability, Property Damage, Professional Liability, Team Building, Customer Service, Claims Handling, Subrogation, Human Resources, Claim Investigation, Claims, Business Process..., Organizational..., Written & Oral..., Microsoft Excel, Claims Investigations, Quality Auditing, Analytics, Mentoring, Training, Employee Engagement, Interviewing Skills, Mediation, Leadership Development, Refereeing
Education
Villanova University 2006 — 2008
Masters
Marietta College 1999 — 2002
BA
Amica Mutual Insurance May 2014 - Present
Amica Mutual Insurance December 2011 - May 2014
Amica Mutual Insurance December 2009 - December 2011
Grubb & EllisCressy & Everett June 2006 - February 2008
Skills
User Interface Design, Usability, Project Management, Web Development, CSS, Strategic Planning, Leadership, Marketing, Customer Service, Microsoft Office, User Experience, Visio, SQL, Agile Methodologies, CQ5, Business Analysis
Education
Indiana University—Purdue University Fort Wayne 2001 — 2006
Bachelor of Computer Information System, Computer/Information Technology Administration and Management
Amica Mutual Insurance November 2009 - Present
JSTOR January 2006 - November 2009
AutoWeb Comminications Inc 2002 - 2006
Skills
Agile Methodologies, SOA, Web Services, Java Enterprise Edition, Perl, Linux, MySQL, Spring, XML, Scrum, JUnit, Eclipse, Tomcat, JavaScript, UNIX, Erlang, Java, Groovy, Ruby, Cucumber, C, SQL
Education
Indian Institute of Technology, Kanpur 1989 — 1996
Amica Mutual Insurance June 2014 - Present
Time Warner Cable February 2013 - June 2014
Insight December 2011 - February 2013
Active Broadband Networks November 2011 - December 2011
Sapient July 2011 - October 2011
Accenture May 2010 - May 2011
Open Text 2009 - 2010
Virtusa June 2004 - August 2009
Skills
Vignette, Java Enterprise Edition, Weblogic, Struts, CMS, Agile Methodologies, Portals, Hibernate, Ant, Spring, JSP, JBoss Application Server, Day Communique, Websphere, Servlets, JDBC, Web Services, WebLogic, Java, Spring Framework, WebSphere
Education
Jawaharlal Nehru Technological University 2000 — 2004
bachelors, computer science
PM Solutions Consulting March 2015 - Present
Walmart October 2012 - February 2015
Shuffle Master January 2008 - January 2012
Amica Mutual Insurance January 2000 - October 2004
Skills
Internal Controls, Internal Audit, Auditing, Financial Analysis, Accounting, Financial Reporting, GAAP, Finance, Budgets, ERP, Financial Accounting, Sarbanes-Oxley, Business Process..., COSO, Governance, Account Reconciliation, Project Management, Forecasting, SEC filings, Sarbanes-Oxley Act
Education
Nova Southeastern University
Master's degree, Accounting
The University of Texas at Austin - Red McCombs School of Business
Bachelor's degree, Economics
Amica Mutual Insurance February 2015 - Present
Amica Mutual Insurance December 2013 - February 2015
Amica Mutual Insurance Co. January 2013 - December 2013
Citizens Bank January 2012 - January 2013
Citizens Bank June 2010 - January 2012
Citizens Bank June 2009 - June 2010
Fidelity Information Services February 2004 - June 2009
Catalina Marketing March 2001 - February 2004
Skills
SDLC, Software Project..., Disaster Recovery, Requirements Analysis, Project Management, Leadership, Business Analysis, SharePoint, Visio, Enterprise Architecture, Requirements Gathering, Vendor Management, IT Strategy, IT Management, Business Requirements, Process Improvement, Business Process..., Active Directory, Change Management, ITIL, Agile Methodologies, Risk Management, Software Development, Testing, IT Service Management, Analysis, Data Center, JCL, Unix, Business Process, Governance, Business Intelligence, Integration, Software Documentation, Systems Analysis, Enterprise Software, Management, Resource Management, User Acceptance Testing, Troubleshooting, Project Portfolio..., Information Technology, PMO
Education
Kaplan University 2011 — 2012
Bachelor of Science (B.S.), Information Technology, 4.0
College
Bachelor of Science (BS), Information Technology
Amica Mutual Insurance July 2013 - Present
Amica Mutual Insurance 2015 - 2015
Liberty Mutual 2015 - 2015
Liberty Mutual 2015 - 2015
Meditech October 2012 - July 2013
Bindview Development Corporation September 1998 - February 1999
Paine Webber December 1997 - August 1998
Moody's Investor Services October 1994 - December 1997
G. Vanderweil Engineers July 1992 - May 1993
Skills
Sybase, JavaScript, Databases, Social Media, SQL, Research, Data Mining, Analytics, Visual C++, Data Analysis, Business Intelligence
Education
New York University
Masters, Computer Science
Amica Mutual Insurance June 2013 - Present
TEKsystems March 2013 - June 2013
CDI Corporation IBM / NSTAR September 2010 - March 2013
Keane Inc May 2009 - December 2010
OneBeacon Insurance December 1999 - December 2008
MetLife November 1994 - November 1999
First Data Corporation February 1990 - November 1994
MetLife July 1988 - February 1990
MetLife December 1983 - July 1988
MetLife June 1978 - December 1983
Skills
CICS, VSAM, TSO, JCL, Troubleshooting, SMP/E, IBM Mainframe, ASG TMON, VTAM, CAFC, MACRO4 PRODUCTS, CA DADS, TCACCESS ,, MULTISESSION PRODUCTS, COMET, CA/FILESAVE, DB2 TOOLS, FDR, GTASSIST, PIE, MICROSOFT WORD / XCEL /..., DISASTER RECOVERY, Disaster Recovery, MVS, IBM Utilities, ISPF, Mainframe, Programming, z/OS, Endeavor, OS/390, Software Development, Fileaid, COBOL, Websphere, Pie
Education
Manhattan College 1973 — 1977
BS, Mathematics
Cardinal Hayes 1969 — 1973
Amica Mutual Insurance August 2014 - Present
American Family Insurance May 2012 - July 2014
U.S. Bank July 2010 - May 2012
Nordstrom April 2009 - May 2010
Nordstrom March 2008 - April 2009
Wells Fargo September 2006 - July 2007
IPMG Inc January 2006 - July 2007
Skills
Customer Service, Sales, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Microsoft Office, Data Entry, Leadership, Retail, Retail Sales, Customer Satisfaction, Time Management, Inventory Management, File Management, Strategic Planning, Call Center, Marketing Strategy, Account Management, Social Networking, Event Planning, Fundraising, Access, Social Media, Public Speaking, Property & Casualty..., New Business Development, Negotiation, Marketing, Project Planning, Commercial Insurance, Sales Management, Research, Public Relations, Insurance, Community Outreach, Data Analysis, Financial Analysis, Cold Calling, Budgets, Editing, Team Building, Non-profits, Process Improvement, Salesforce.com, Event Management, Team Leadership, Analysis, Direct Sales, Contract Negotiation
Education
Oregon State University 2003 — 2006
BS, Psychology
Oregon State University
Bachelor of Science, Psychology
Amica Mutual Insurance February 1984 - Present
Skills
Risk Management, Underwriting, Property & Casualty..., Commercial Insurance, Insurance, Liability, General Insurance, Claims Management, Umbrella Insurance
Education
Montclair State University 1977 — 1981
b.s., business administration
Clifton High School 1973 — 1977
high school diploma, College Prep
University of Wisconsin Extension June 2014 - Present
Amica Mutual Insurance May 2010 - June 2014
Rogers & Hollands October 2006 - April 2010
Clear Channel Radio May 2008 - August 2009
Self Employed 1997 - 2009
Skills
Microsoft Excel, Microsoft Office, Customer Service, Insurance, Data Analysis, Property & Casualty..., Management, Press Releases, Sales, Editing, Negotiation, Interviews, Public Relations, Public Speaking, Leadership
Education
Københavns Universitet / University of Copenhagen 2008 — 2009
Communication, Exchange Program
University of Wisconsin-Madison 2005 — 2009
Life Sciences Communication, College of Agriculture and Life Sciences
Amica Mutual Insurance May 2015 - Present
EMSI October 2014 - Present
HOVIN Underwriting Partners, Inc. February 2014 - October 2014
Protective Life , Birmingham AL September 2013 - November 2013
Genworth Financial March 2007 - September 2013
TIAA-CREF February 1993 - March 2007
The Boston Globe January 1987 - September 1988
Skills
Underwriting, Life Insurance, Insurance, Fixed Annuities, Term Life Insurance, Retirement, Retirement Planning, Long-term Care, Reinsurance, Disability Insurance, Series 6, Series 63, Health Insurance, Financial Services, Series 7, Mutual Funds, Brokers, Claim, Risk Management, Wealth Management
Education
Northeastern University 1985 — 1989
BS, Journalism
Academy Of Life Underwriting
AALU, Insurance
Loma
Loma 1 thru 5
Amica Mutual Insurance August 2015 - Present
Borets Weatherford June 2010 - June 2015
Ally Financial Inc. December 2008 - May 2010
Ally Financial Inc. February 2004 - May 2008
Skills
Gas, Petroleum, Upstream, Oil/Gas, Analysis, Project Planning, Oil & Gas Industry, Natural Gas, Energy, SAP, Project Management, Procurement, Budgets, Offshore Drilling, Onshore, Financial Reporting, Microsoft Excel, Materials Management, Supply Chain, Completion, Microsoft Office, JD Edwards, Manufacturing, Logistics, MS Project, Supervisory Skills, Supply Chain Management, SharePoint, Forecasting, Process Improvement, Financial Analysis, Project Engineering, Engineering, Variance Analysis, Troubleshooting, Six Sigma, ERP, Petroleum Engineering, Team Leadership, Statistics, SPSS, Business Analysis, Oil & Gas
Education
Roger Williams University School of Law
Juris Doctor (J.D.), Law
University of Texas of the Permian Basin 2008 — 2010
Bachelor's Degree, Political Science and Government
NYU Robert F. Wagner Graduate School of Public Service
Master's Degree, Public Administration
Amica Mutual Insurance February 2015 - Present
Amica Mutual Insurance April 2014 - February 2015
Amica Mutual Insurance September 2013 - April 2014
Amica Mutual Insurance June 2010 - September 2013
Skills
Insurance, Underwriting, Management, Recruiting, Team Leadership, Communication, Multi Tasking, Training, Interviews, Sales Management, Property & Casualty..., Claim, Risk Management
Education
Illinois Wesleyan University 2006 — 2010
Business Administration, Finance
Amica Mutual Insurance July 2015 - Present
Amica Mutual Insurance November 2014 - July 2015
Amica Mutual Insurance Co. June 2013 - November 2014
Amica Mutual Insurance September 2012 - June 2013
Amica Mutual Insurance July 2011 - September 2012
Amica Mutual Insurance December 2008 - July 2011
Amica Mutual Insurance June 2008 - December 2008
Skills
Property & Casualty..., General Insurance, Insurance, Casualty, Management, Recruiting, Customer Service, Account Management, Sales, Marketing, Call Centers, Team Building, Customer Satisfaction, Sales Management, Time Management, Direct Sales, Microsoft Office
Education
Johnson and Wales University 2005 — 2008
BCHB, Business Administration and Management, General, 3.83
SimplexGrinnell 2014 - Present
Sentry Insurance Co May 2008 - January 2014
Amica Mutual Insurance August 2007 - May 2008
NGM Insurance August 2004 - April 2007
Fireman's Fund Insurance Company March 2004 - August 2004
Liberty Mutual Insurance August 2001 - March 2004
Skills
Insurance, Casualty, Claim, Analysis, Property, Subrogation, Workers Compensation, Employee Benefits, Liability Analysis, Liability, Healthcare, Legal Liability, Claims Management, Commercial Lines, General Insurance, Training, Claims Handling, Medical Terminology, Litigation Management, Claim Investigation, Claims Resolution, Commercial Insurance, Property Damage
Education
Nichols College 1995 — 2001
BS, Business Administration
Mount Saint Charles Academy
High School College Prep
Amica Mutual Insurance February 2014 - Present
Amica Mutual Insurance Co. April 2012 - February 2014
Amica Mutual Insurance January 2012 - March 2012
Amica Mutual Insurance Co. April 2008 - December 2011
Skills
C++, Visual Basic, Programming, SQL, SAS, Direct Mail Campaigns, Web Analytics, Microsoft SQL Server, Database Design, XML, VBA, Web Services, JavaScript
Education
Northwestern University 2015 — 2017
Master of Science (M.S.), Predicive Analytics
The University of Connecticut 2000 — 2004
Bachelor of Science (BS), Computer Science
University of Connecticut
Bachelor of Science (B.S.)
Amica Mutual Insurance March 2015 - Present
Amica Mutual Insurance December 2014 - March 2015
Amica Life Insurance Co. October 2013 - December 2014
Amica Mutual Insurance Co. April 2010 - October 2013
Amica Mutual Insurance November 2008 - April 2010
Amica Mutual Insurance November 2006 - November 2008
Amica Mutual Insurance August 2005 - November 2006
Amica Mutual Insurance August 2002 - August 2005
Skills
Sales Management, Human Resources, Leadership, Employee Training, Recruiting, Customer Satisfaction, Call Centers, Customer Service, Risk Management, New Business Development, Property & Casualty..., Training
Education
Muhlenberg College 1998 — 2002
Bachelor of Arts (BA), History
Amica Mutual Insurance April 2015 - Present
Amica Mutual Insurance November 2014 - April 2015
Amica Mutual Insurance December 2012 - November 2014
Amica Mutual Insurance June 2012 - December 2012
JCPenney June 2010 - June 2012
99 Restaurant June 2006 - September 2010
Skills
Sales, Account Management, Retail, Customer Service, Sales Management, Merchandising, Training, Coaching, Store Management, Microsoft Office, Visual Merchandising, Retail Sales, Teamwork, Microsoft Excel, PowerPoint, Team Building, Employee Training, Outlook, Time Management, Leadership, Customer Satisfaction, Sales Operations, Inventory Management, Inventory Control, Recruiting, Microsoft Word, Profit
Education
Johnson & Wales University 2006 — 2010
B.S., Business Management and Financial Services Management
Amica Mutual Insurance July 2015 - Present
Amica Mutual Insurance August 2014 - Present
Skills
Property & Casualty..., Social Media, Marketing, Leadership, Training, Public Relations, Customer Service, Event Planning, Management, Microsoft Office, Public Speaking, Marketing Strategy, Social Media Marketing, Marketing Communications, Time Management, Facebook, Sales, Event Management, Social Networking, Teaching, Blogging, PowerPoint, Advertising, Microsoft Excel, Microsoft Word, Teamwork, Outlook
Education
Johnson & Wales University 2008 — 2012
Bachelor of Science (B.S.), Marketing, Business Communications, Cum Laude
RSA, The Security Division of EMC March 2014 - Present
Amica Mutual Insurance November 2012 - March 2014
Skills
Cyber-security, Two-factor..., Channel Sales, Channel Strategy, Partner Engagement, Customer Service, Team Building, IT Solutions, Solution Architecture, Solution Selling, Account Management, Microsoft Office, Sales Enablement, Coaching Baseball
Education
New York University 2009 — 2012
Bachelor of Arts, Political Science and Government
Amica Mutual Insurance April 2014 - Present
Amica January 2010 - April 2014
Gtech Corp., Providence RI January 2009 - January 2010
Schenker Logistics Inc June 2006 - April 2009
Skills
JavaScript(ExtJs..., Java, C++, VB.NET, DB2, Agile Methodologies, Microsoft SQL Server, Visual Basic, Testing, SQL, XML, JavaScript, Databases
Education
New England Institute of Technology 2008 — 2011
Bachelor of Science, Information Technology/Software Engineering
Yavapai Community College
Amica Mutual Insurance June 2015 - Present
Skills
Programming, Software Development, Time Management, Customer Service, Menu Development, Microsoft Office, Inventory Management, Java, HTML 5, Teamwork, Video Games, Access, PowerPoint, Microsoft Word, Microsoft Excel, Photoshop, DirectX, Food Service, Restaurants, Computer Hardware, C#, JavaScript, C, HTML, CSS, Windows
Education
New England Institute of Technology 2012 — 2015
Bachelor's degree, Computer Programming and Software Engineering
Amica Mutual Insurance February 2003 - Present
Education
Iona College 1977 — 1981
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Amica Mutual Insurance August 2013 - Present
Amica Mutual Insurance July 2013 - Present
Baystate Computer Consulting and Services LLC 2010 - 2012
Vector Marketing June 2010 - August 2010
Skills
Programming, Parallel Programming, Java, C++, Python, Common Lisp, Software Engineering, Software Documentation, Artificial Intelligence, HTML, CSS, JavaScript, JSP, C#, Eclipse, Software Development
Education
St. Mary's College of Maryland 2009 — 2013
Bachelor of Arts, Computer Science
James Cook University 2011 — 2011
Computer Science
Barrington High School 2005 — 2009
Women and Children's Horizons January 2010 - Present
BankDirect Capital Finance February 2006 - January 2010
Amica Mutual Insurance October 2003 - October 2005
Skills
Victim Services, Sexual Violence, Sexual Trauma, Abuse, Volunteer Management
Education
University of Wisconsin-Parkside 2006 — 2008
Bachelor of Arts (BA), Criminal Justice and Corrections
Minnesota State University, Mankato 2000 — 2003
Associate of Arts (A.A.), General Studies
Princeton ISD August 2015 - Present
HUB International November 2013 - October 2014
Cigna April 2013 - November 2013
Centrus Auto Finance July 2011 - April 2013
Bank of America December 2010 - July 2011
Bank of America (formerly Countrywide) January 2006 - March 2009
Amica Mutual Insurance May 2004 - January 2006
Skills
Microsoft Office, Written Correspondence, Proficient Typing Skills, Multi Tasking, Time Management, General Office Skills, Customer Service, Accounting, Performance Management, Communication, Organization
Education
National American University 2015 — 2019
Bachelor's Degree, Business Administration with emphasis on Human Resources Management
Princeton High School 1992 — 1996
High School, Diploma
FM Global May 2013 - Present
Amica Mutual Insurance February 2009 - May 2013
Servpro Industries February 2007 - January 2009
Allan Industries Inc. March 2004 - February 2007
Inskip Autocenter January 2000 - March 2004
Skills
Property Damage, Property Claims, Claims Management, Claim Investigation, Xactimate, Claim, Negotiation, Property & Casualty..., Subrogation, Commercial Insurance, Liability, Loss Adjusting, Claims Resolution, Loss Mitigation, Adjustments, Insurance Adjusting, Large Loss, Claims Handling, Claims Investigations, Commercial Lines, Adjusters, Business Interruption, Insurance, General Insurance
Education
New England Institute of Technology 2009 — 2013
Bachelor's degree, Construction Management
Amica Mutual Insurance August 2010 - Present
State Auto Mutual April 2001 - February 2009
Skills
Customer Service, Insurance, Microsoft Office, Sales, Leadership, Microsoft Word, PowerPoint, Strategic Planning, Risk Management, Property & Casualty...
Education
Indiana University Bloomington 1980 — 1983
Personnel Management/Labor Relations
Army National Guard June 2014 - Present
Amica Mutual Insurance January 2011 - August 2015
Army National Guard February 2013 - June 2014
Education
Iona College 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Army National Guard April 2015 - Present
Amica Mutual Insurance October 2012 - Present
Education
New England Institute of Technology 2013 — 2016
Associate’s Degree, Mechanical Engineering