ASA Solutions
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ASA Solutions Employees
Five9 December 2011 - January 2015
Stream Global Services July 2002 - December 2011
ASA Solutions February 1998 - July 2002
Watchtower Bible and Tract Society November 1991 - February 1998
Besserman Corporation July 1983 - November 1991
Skills
C#, Java, JavaScript, Erlang, IVR, CTI, Telephony, Linux, .NET, Microsoft SQL Server, MySQL, RabbitMQ, Tomcat, API Development, Avaya IP Telephony, Cisco Call Manager, Nortel CCT, Avaya TSAPI, PCI Standards
Education
Arizona State University
Computer Science
Tek Systems June 2013 - Present
CopperPoint May 2012 - June 2013
PetSmart March 2011 - June 2011
ASA Solutions July 2010 - February 2011
ESP Enterprises December 2008 - January 2011
State of Arizona July 2009 - March 2010
DHL Domestic April 2009 - June 2009
CenturyLink Business November 2007 - December 2008
AT&T January 2007 - July 2007
T-Mobile January 2006 - October 2006
Skills
VoIP, Call Center, IVR, WAN, PBX, Video Conferencing, Cisco, Wireless, Vendor Management, Project Management, Process Improvement, Telecommunications, Integration, Audio Conferencing, Business Analysis, Network Provisioning, Broadcast Production, Voice Over, On-camera Talent, Cisco VoIP, ShoreTel, Cisco Technologies, Program Management, Broadcast, IP, Call Centers, Strategic Planning, Data Center, IT Strategy, Management, Network Design, Avaya, Servers, Enterprise Software, Information Technology, SharePoint, Cisco Call Manager, Networking, MPLS, SIP, Network Architecture, Leadership, Training, Hardware, Disaster Recovery, IT Management, Security, ITIL, Professional Services, Consulting
Education
Arizona State University
Bachelor of Science, Business Administration
ASA Solutions December 2012 - Present
Pegasus Solutions 2008 - 2011
Pegasus Solutions January 2006 - January 2008
Pegasus Solutions January 2001 - January 2004
Pegasus Solutions January 1997 - January 2001
University of Missouri-Columbia January 1988 - January 1997
Skills
PMO, Program Management, Project Management, Certified Scrum Master..., SDLC, Waterfall, Agile, Agile Project Management, Scrum, Hospitality Management, Hospitality Industry, Hotel Reservations, Distribution Systems, Strategic Planning, Business Intelligence, Business Strategy, Revenue Analysis, Process Improvement, Budgets, Business Analysis, Team Leadership, Team Building, Database Administration, OLTP, Product Launches, Hotel Booking, Agile Methodologies
Education
University of Missouri-Columbia 1986 — 1990
Bachelor of Science Degree, Accountancy
State Farm September 2014 - Present
MassMutual Financial Group April 2013 - Present
NYLIFE Securities LLC July 2011 - April 2013
Raymond James & Associates 2009 - February 2011
Smith Barney 2006 - 2008
Conseco 2005 - 2006
Woodmen of the World Life Insurance 2002 - 2005
ASA Solutions 1999 - 2001
US West Communications 1979 - 1997
Skills
Insurance, Retirement, Strategic Financial..., Investments, Financial Analysis, Retirement Planning, Fixed Annuities, Mutual Funds, Life Insurance, Series 7, Wealth Management, Long-term Care, Disability Insurance, Health Insurance, Sales, Estate Planning, 401k, Series 63, Risk Management, IRAs, Employee Benefits, Finance, Management, Small Business, Financial Services, Securities, Financial Advisory, Forecasting, Asset Allocation, Series 6, Investment Advisory, Portfolio Management, Uniform Combined State..., Asset Management, Financial Planners, Term Life Insurance, Wealth, 401k Rollovers, Long Term Care Insurance, Series 65, FINRA, Investment Strategies, Mortgage Lending, Wealth Management..., Roth IRA, Whole Life, Equities, Alternative Investments, Investment Management, Relationship Management
Education
University of Nebraska - Omaha
MBA, Business Administration and Management, General
St. Anthony Village High
St. Olaf College
BA, Economics
Computer Consulting Support April 2004 - Present
Kaiser Permanente 2013 - 2013
recruiter 2000 - 2002
ASA Solutions 2000 - 2001
Kaiser Permanente 1998 - 2000
Wells Fargo Master Works 1994 - 1998
Skills
CRM, Software, Small Business, Direct Mail, Computer Repair, Security, Computer Hardware, Marketing, Networking, Web Design, Marketing Strategy, Computer Maintenance, Online Advertising, Social Media Marketing, Customer Service, Entrepreneurship, Business Development, Start-ups, Selling, Consulting, Newsletters, Social Networking, E-commerce, Leadership, Microsoft Office, Training, New Business Development, Strategic Partnerships, Online Marketing, Team Building, Strategy, Email Marketing, Sales, Lead Generation, Management, Business Planning, Direct Sales, SEO, B2B, Marketing Communications, Business Strategy, Salesforce.com, Advertising, Direct Marketing, Account Management, Contract Negotiation, Product Marketing, SaaS, Sales Management
Education
Fairleigh Dickinson University 1968 — 1971
MBA, Management, Marketing
Syracuse University 1964 — 1965
None, Microbiology
City University of New York-Queens College 1960 — 1964
Chemistry and Biology
Five9 September 2012 - Present
Five9 2011 - September 2012
Stream Global Services October 2009 - September 2011
eTelecare January 2000 - October 2009
ASA Solutions January 1998 - December 1999
Raider Trucking inc January 1991 - December 1998
Skills
Microsoft SQL Server, T-SQL, SQL, C#, ASP.NET, Cloud Computing, .NET, Business Intelligence, Oracle, Agile Methodologies, Software Development, Databases, JavaScript, Java, Web Applications, Web Services, Software Project..., Unix, Operating Systems
Education
Arizona State University 1989 — 1991
Greenway 1985 — 1989
Bhavya Chaudhary & Associates September 2014 - December 2014
ASA Solutions December 2013 - May 2014
Mastek Ltd February 2001 - September 2004
CA Technologies January 1999 - December 2000
The Park Hotels July 1998 - December 1998
Skills
MS Office, Human Resources, Team Management, Cross-functional..., Cultural Diversity, Business Management
Education
Symbiosis Institute of Business Management 1996 — 1998
Masters in Human Resources/Personnel Management, Human Resources Management/Personnel Administration, General
Contact Solutions February 2011 - Present
APM Sales Consulting October 2009 - February 2011
PSS (Product Support Solutions) May 2007 - June 2009
Voice Solution Innovators January 2006 - May 2007
ASA Solutions 1998 - 2007
Mayo Clinic August 1997 - November 1998
OptimalCare, Inc August 1992 - July 1997
Ritchie & Associates October 1987 - June 1992
Skills
IVR, CTI, VoIP, Telecommunications, Avaya, Contact Centers, Call Center, Solution Selling, CRM, Professional Services, Enterprise Software, Call Centers, Account Management, Unified Communications, Business Development, Integration, Telephony, Sales Process, Selling, Vendor Management, SaaS, Strategy, Customer Experience, Managed Services, Management, Channel Partners, Strategic Partnerships, Salesforce.com, Cloud Computing, Lead Generation, Process Improvement, Go-to-market Strategy, Direct Sales, Mobile Devices, Sales, Product Management, Outsourcing, Pre-sales, Business Alliances, Wireless, Start-ups, Sales Operations
Education
Arizona State University 1985 — 1987
MBA, Economics and General Business
Arizona State University 1983 — 1987
BS, Economics
University of Phoenix
Certification, Total Quality Management
ASA Solutions June 2004 - Present
General Dynamics C4 Systems June 2002 - July 2004
Skills
CTI, Professional Services, Contact Centers, SaaS, Call Centers, Call Center, IVR, SIP, Telecommunications, VoIP, Enterprise Software, Process Improvement, Integration, IP, Business Analysis, Program Management, Telephony, Vendor Management, Unified Communications, Cisco Technologies, Strategic Planning, Managed Services, Avaya, Wireless, SDLC
Education
The University of New Mexico 1994 — 1997
BSEE, Electrical and Electronics Engineering
Santa Fe Community College 1992 — 1994
General Studies
tokay high 1988 — 1992
RBC Dexia Investor Services February 2006 - Present
RBC Royal Bank March 2002 - February 2006
ASA Solutions October 2001 - September 2002
IBM Solutions Delivery April 2000 - March 2001
Education
De La Salle University 1996 — 2000
BSCS, Major in Information Technology
ASA Solutions October 2012 - Present
Smart IT March 2011 - September 2012
WellPoint March 2005 - December 2010
WellPoint August 2000 - February 2005
SunTrust Bank February 1995 - August 2000
Skills
Integration, Avaya, Telecommunications, IT Strategy, Vendor Management
Education
Emory and Henry College 1974 — 1978
BA, Business and Economics