AT&T (formerly Cingular Wireless)
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AT&T (formerly Cingular Wireless) Employees
Badcock Economy Furniture Store Inc February 2014 - Present
Lead Dog Graphic Studio June 2010 - April 2014
A+ Computer Repair September 2010 - February 2014
US Army January 2006 - January 2014
University of Florida 2008 - 2009
University of Florida 2004 - 2008
A Computer Geek Inc. 2004 - 2007
AT&T (formerly Cingular Wireless) 2001 - 2003
Skills
Information Technology, VMware vSphere, Virtualization, Smartphones, Android, Networking, VoIP, Network Security, Security Clearance, Troubleshooting, Server Administration, A+ Certified, Information Security, Disaster Recovery, Printers, Cisco Technologies, Network Administration, Computer Hardware, Windows Server, Active Directory, Computer Repair, Group Policy, Computer Security, Servers, VPN, Software Installation, Windows 7, Workstations, Windows XP, System Administration, Microsoft Technologies, Wireless Networking, Computer Maintenance, Network+ Certified, Windows, Hardware, Windows Vista, Microsoft Exchange, Internet Services, MySQL, Home Networking, Military Experience, Team Leadership, PHP, HTML 5, Website Development, WordPress, IT Management, MPLS VPN
Education
Palm Beach State College 2013 — 2016
Associate of Arts (A.A.), Computer Science
US Army Warrior Leadership Course 2008 — 2008
Team Leader Qualified, Military and Strategic Leadership
US Army Military Police Training 2006 — 2006
Military Police Academy, Military Police MOS Qualified, Obtained ‘Secret’ Level Security Clearance
US Army Basic Training 2006 — 2006
New Horizons Computer Learning Center 2003 — 2004
A+ Certification, Computer Repair
Santa Fe Community College
Associate of Arts (A.A.), Computer Science
AT&T April 2005 - Present
AT&T (formerly Cingular Wireless) March 2002 - April 2005
iFleet November 1999 - November 2001
Skills
Scheduling, Forecasting, Call Center, Requirements Analysis, Process Improvement, Vendor Management, Contract Negotiation, Team Building, Call Centers, Customer Experience, Process Scheduler, Telecommunications, Workforce Management, Outsourcing, Customer Satisfaction, Analysis, Management, Business Analysis, Leadership, Strategic Planning, Customer Service, Business Process..., Avaya, Team Leadership, Cross-functional Team..., Training, Customer Retention, Performance Management, Operations Management, Program Management, Contact Centers, CRM, Troubleshooting, Call Center Development, IVR, Wireless, Microsoft Office
Education
Kennesaw State University 2003 — 2004
M.S., Conflict Management
North Carolina Agricultural and Technical State University 1992 — 1996
BA, Political Science
Apex High School
AT&T Mobility May 2010 - Present
AT&T (formerly Cingular Wireless) May 2007 - May 2010
Skills
User Experience, User Interface, User-centered Design, Mobile Devices, Information Architecture, User Interface Design, Mobile Applications, Heuristic Evaluation, Interaction Design, Usability Testing, Mobile Technology, Microsoft Office, Visio, Adobe Creative Suite, Contextual Inquiry, Mobile Internet, OmniGraffle, Wearables, Wearable Computing, Internet of Things
Education
Georgia Institute of Technology
Bachelor of Science, Computational Media
Kat & Mouse Co. May 2014 - May 2015
Cisco April 2013 - August 2013
Lender Processing Services, Inc. (LPS) February 2011 - June 2011
Real Estate Engineering Consulting Companies January 2008 - January 2011
ZyXEL America June 2005 - March 2007
BDS Marketing, Inc. November 2004 - June 2005
H&R Block November 2003 - November 2004
EMI Global (Consumer Electronics) January 2002 - November 2003
AT&T (Formerly Cingular Wireless) January 2003 - September 2003
Ariba May 2000 - June 2001
Skills
International Business, Marketing Strategy, Financial Modeling, Business Strategy, New Business Development, Financial Analysis, Market Research, Forecasting, Product Management, Strategic Planning, Business Development, Cross-functional Team..., Business Planning, Management, Strategy
Education
University of Pennsylvania - The Wharton School 1994 — 1996
MBA, Marketing
University of Pennsylvania - The Lauder Institute 1994 — 1996
Master of Arts (M.A.), International Studies, Latin America, Spanish
University of Pennsylvania 1994 — 1996
Master of Arts (M.A.), International Studies, Latin America, Spanish
UC Irvine, Extension 2014 — 2015
Certificate, Internet Marketing, A
Tecnológico de Monterrey 1994 — 1994
Summer Exchange Program, International Business
Boston University 1986 — 1988
BA, Economics, Spanish
Brandeis University 1984 — 1988
Economics, Spanish
Westmont HS 1981 — 1984
The Beam Team November 2014 - Present
TeamUniformOrders.com June 2014 - November 2014
GS Battery (USA) Inc. August 2007 - June 2014
AT&T (formerly Cingular Wireless) August 2006 - July 2007
Forrest Homes, Inc. July 2005 - July 2006
Mauser USA August 2004 - June 2005
XS International, Inc. December 2001 - May 2004
Deloitte 1999 - 2000
PwC April 1998 - October 1999
General Motors June 1989 - March 1998
Skills
Payroll, Account Reconciliation, Revenue Recognition, Variance Analysis, General Ledger, GAAP, Accounts Receivable, Accounts Payable, Fixed Assets, Financial Statements, Accruals, Management, Invoicing, Budgets, Process Improvement, SAP, Oracle, Microsoft Excel, Cash Flow, Accounting, Auditing, Internal Audit, Journal Entries, US GAAP, Bank Reconciliation, Year-end Close, Human Resources, Tax Returns, Recruiting, Consolidation, Financial Audits, Financial Accounting, Managerial Finance, Financial Reporting, QuickBooks, Monthly Close, Depreciation, Access, Financial Analysis, Finance, Analysis, PowerPoint, ADP Payroll, Employee Benefits, Microsoft Word, Customer Service, Microsoft Office, Balance Sheet, Internal Controls, Training
Education
Keller Graduate School of Management of DeVry University 2006 — 2007
Master of Accounting and Financial Management, Accounting and Finance
Keller Graduate School of Management of DeVry University 2005 — 2005
Graduate Certificate, Accounting
GMI Engineering & Management Institute (formerly General Motors Institute) 1989 — 2004
Bachelor of Science (B.S.)
Thomas M. Cooley High School
Thomas M. Cooley High School
Thomas M. Cooley High School
Thomas M. Cooley High School
Nielsen 2015 - Present
Nielsen 2013 - 2014
AT&T 2011 - 2013
Verizon Wireless 2009 - 2010
Alltel 2004 - 2009
AT&T (formerly Cingular Wireless) 2001 - 2004
Alltel Information Services, Inc. 1996 - 2001
Skills
Management, Business Analysis, Analysis, Business Process..., Project Management, Business Strategy, Team Leadership, Requirements Analysis, Vendor Management, Quality Management, Product Development, Cross-functional Team..., PMO, Integration, CRM, IT Strategy, Consulting, Software Development, SDLC, Process Improvement, Telecommunications, Strategy, Program Management, PMP, Software Project..., Project Portfolio..., Business Intelligence, SaaS, Public Speaking, Presentations, Leadership Development, Resource Management, Relationship Management, Customer Service, Problem Solving, Leadership
Education
University of Georgia - Terry College of Business 2007 — 2009
Master of Business Administration, Management
University of Central Oklahoma
Bachelor of Science, Computer Science with minor in Accounting
American Fueling Systems July 2013 - Present
American Fueling Systems June 2012 - June 2013
Crystal Brook Consulting August 2009 - June 2012
Vicinity Manufacturing, Inc. January 2007 - February 2009
By Design Consulting Corp September 2002 - December 2006
AT&T (formerly Cingular Wireless) 1993 - 2002
McKenna Long & Aldridge LLP 1986 - 1992
Skills
Customer Relations, Customer Service, PowerPoint, Word, Microsoft Office, Excel, Microsoft Excel, Sales, Sales Management, CRM, Contract Negotiation, Management
Education
Mercer University - Stetson School of Business and Economics 1998 — 2000
MBA
National Center for Paralegal Training 1985 — 1985
Certificate, Corporate Law
Wake Forest University 1981 — 1985
BA, Literature
St. Rose Dominican Hospitals September 2013 - September 2015
Sharp Grossmont Hospital September 2012 - November 2012
Pochweni Clinic and Hospice Palliative Care Center August 2012 - September 2012
Department of Veterans Affairs 2011 - 2011
AT&T (formerly Cingular Wireless) August 2004 - October 2008
Skills
Nursing Care, Mental Health, Med/Surg, Medication..., Nursing Documentation, Physical Assessments, Patient Education, Patient Safety, Patient Advocacy, Customer Service, Problem Solving, Interpersonal..., Team Leadership, Sales Management, BLS, Hospitals, ACLS, PALS, Public Health, Vital Signs, IV, Behavioral Health, Medical/Surgical, Health Education, Wound Care
Education
California State University-San Marcos 2011 — 2012
Bachelor of Science (BS), Registered Nursing/Registered Nurse
San Diego State University-California State University 2000 — 2006
Bachelor of Science (BS), Biology, General
Postmates September 2015 - Present
NeoNova Network Services November 2014 - April 2015
AT&T March 2012 - June 2013
AT&T October 2009 - February 2012
Race City Roller Derby, Inc April 2010 - 2011
AT&T July 2007 - October 2009
AT&T (formerly Cingular Wireless) July 2006 - July 2007
Skills
Analysis, Marketing, Account Management, Strategic Planning, Process Improvement, Project Management, Program Management, Team Building, Operations Management, Budgets, Telecommunications, Customer Service, Retail, Product Management, Sales Management, Product Marketing, Cross-functional Team..., Competitive Analysis, Management, Training, Thinking Outside The Box, Lead Generation, Employee Training, Risk Analytics, Critical Thinking, Staff Development, Market Analysis, Key Performance..., Quality Management, Enthusiasm to learn, Internal Audit, Business Insights, Intuitiveness, National Account..., Operating Budgets, Visionary, Quality Auditing
Education
Central Piedmont Community College
AT&T January 2015 - Present
AT&T May 2013 - Present
AT&T (formerly Cingular Wireless) December 2001 - May 2013
BellSouth March 1999 - December 2001
Nortel April 1995 - March 1999
SPC December 1993 - April 1995
EPIC August 1990 - December 1993
DOE June 1987 - July 1990
Skills
Conversions, Integration, Program Management, Start-ups, Vendor Management, Telecommunications, Cloud Computing, Outsourcing, Software Development, Business Management, Wireless, Mergers, Professional Services, IT Strategy, Enterprise Software, Management, Business Development, Data Conversion, SDLC, Security, SaaS, Data Center, Product Management, Mergers & Acquisitions, Data Warehousing, Mobile Devices, Software Project..., Business Analysis, Requirements Analysis, Strategy, Agile Methodologies, PMP, Project Portfolio..., Project Planning, Business Process, Leadership, Product Development, Solution Architecture, System Deployment, PMO, Enterprise Architecture, Testing, Business Intelligence, Pre-sales, Networking, IT Management, Architecture, Information Technology, Disaster Recovery, VoIP
Education
University of Phoenix 1998 — 2001
MBA
Austin Peay State University 1983 — 1987
BS
AT&T Mobility 2000 - Present
AT&T (Formerly Cingular Wireless) 2000 - Present
Cingular Wireless 2000 - Present
AT&T Wireless 2000 - Present
Skills
Programming, XML, Telecommunications, Integration, IVR, Oracle, Wireless, Java, Unix, Weblogic, CTI, Software Development, Unix Shell Scripting, C++, Shell Scripting, WebLogic, SDLC, Databases
Education
Oregon State University 1996 — 2000
Bachelors, Computer Science
South Albany High School 1992 — 1996
Cox Communications, Inc May 2014 - April 2015
AT&T Services, Inc March 2011 - March 2014
Cox Communications January 2010 - March 2011
AT&T (formerly Cingular Wireless) October 2007 - September 2009
William Ira Corporation May 2006 - March 2007
BellSouth Telecommunications December 2002 - May 2006
BellSouth Telecommunications August 1998 - December 2002
Skills
Certified Project..., Completed training for..., Server migration /..., Data warehouse /..., Reliability initiatives..., Hardware sparing..., OSS / network..., Software development..., Experience in Agile,..., Experienced in..., Proficient in MS..., PMO, Project Portfolio..., Telecommunications, Project Management, PMP, Process Improvement, Cross-functional Team..., ITIL, SDLC, MS Project, Six Sigma, Leadership, Management, Business Intelligence, Business Objects, Software Development, Vendor Management, Release Management, Data Warehousing, Integration, Program Management, Software Project..., CRM
Education
Loma Linda University 1982 — 1984
Master’s Degree
La Sierra University 1981 — 1982
Bachelor's Degree
AT&T 2012 - Present
Toastmasters International September 1998 - Present
OptumHealth - Reporting & Insights (formerly Ingenix) April 2008 - July 2011
AT&T (formerly Cingular Wireless) February 2001 - March 2008
Advantica Restaurant Group, Inc. June 1989 - May 2000
Skills
Leadership Development, Public Speaking, Coaching, Strategic Planning, Employee Benefits, Team Building, Training, Organizational..., Leadership, Recruiting, Mentoring, Program Management, Process Improvement, Management, Strategy, Project Management, Mergers & Acquisitions, Marketing, Healthcare, Deferred Compensation, Talent Acquisition, Software Documentation, Nonprofits, Performance Management, Analysis, Employee Relations, Human Resources, Policy, Business Planning, System Administration, Consulting, Team Leadership, Management Consulting, Insurance, Time Management, Personnel Management, Executive Coaching, Change Management, Workshop Facilitation, Interviews, Personal Development, Customer Satisfaction, Business Process, Motivational Speaking, Benefits Administration, Employee Training, Organizational..., Talent Management, CRM, Proposal Writing
Education
Human Resource Certification Institute 1994 — 1995
Senior Professional in Human Resources, Human Resources Management and Services
Wharton School, University of Pennsylvania 1992 — 1994
Certified Employee Benefit Specialist, Employee Benefits
Furman University 1971 — 1979
Bachelor of Arts, Sociology
Northstar Lottery Group, LLC March 2011 - Present
Philips Lighting April 2010 - March 2011
U.S. Cellular 2005 - 2008
AT&T (formerly Cingular Wireless) 2003 - 2005
Cingular Wireless (formerly Ameritech Cellular & Paging) 1999 - 2005
Ameritech Cellular & Paging 1998 - 2000
Ameritech Cellular & Paging 1995 - 1999
Skills
Marketing Strategy, Integrated Marketing, Marketing Communications, B2B, Direct Marketing, Cross-functional Team..., Marketing Management, Multi-channel Marketing, Marketing, Advertising, Wireless, Pricing, Telecommunications, Market Planning, Customer Retention, Customer Acquisition, Product Marketing, Sales, Sales Operations, Segmentation, Strategy
Education
Keller Graduate School of Management 1999 — 2001
MBA, Marketing
Illinois State University 1991 — 1995
BS, Philosophy
Product Creation Studio August 2015 - Present
KLC Technology Marketing Consultancy January 2013 - July 2015
MPIRICA Health Analytics January 2014 - August 2014
Microsoft October 2007 - December 2012
AT&T (formerly Cingular Wireless) October 2005 - September 2007
Real Networks 2003 - 2005
Ericsson/Sony Ericsson 1991 - 2003
Skills
Product Management, Mobile Devices, Product Marketing, Go-to-market Strategy, Product Planning, Wireless, Product Lifecycle..., Mobile Technology, Cross-functional Team..., Telecommunications, Strategic Partnerships, Partner Management, Product Launch, Marketing Strategy, Marketing, Leadership, SaaS, Strategy, Competitive Analysis, Enterprise Software, Management, Start-ups
Education
California Southern University 2014 — 2015
Master of Business Administration (MBA), 4.0/4.0
Cornell University 2013 — 2013
Marketing Strategy for Business Leaders Program
Texas A&M University 1986 — 1991
Bachelor of Science Electrical Engineering (BSEE), Electrical and Electronics Engineering
East Providence School Department March 2014 - Present
The First Universalist Church April 2011 - Present
Millstone Medical Outsourcing April 2015 - June 2015
Bank of America June 2013 - December 2013
Grace Church September 2005 - June 2011
Adecco April 2001 - August 2005
Cingular Wireless August 1988 - April 2001
AT&T (formerly Cingular Wireless) 1988 - 2001
Skills
Payroll, Invoicing, Accounts Payable, Recruiting, Account Reconciliation, Microsoft Excel, Microsoft Word, Office Management, Nonprofits, Administration, Accounts Receivable, Outlook, Office Administration, Access, Excel, Word, Microsoft Office, Quickbooks, Hiring, Non-profits, SAP, Fax, Financial Accounting, Staff Development, Microsoft Office 2007, Payments, Vendor Relationships, education, Higher Education, Elementary Education, Coaching
Education
Rhode Island College
Bachelor, Management
Rhode Island College
B.S, Management & Economics
Verizon Wireless July 2015 - Present
Kent School District January 2015 - June 2015
Zones, Inc. March 2012 - June 2014
TeleTech July 2011 - February 2012
Insight October 2005 - March 2011
AT&T (formerly Cingular Wireless) July 2004 - June 2005
Education
Southern Illinois University, Carbondale
Bachelor's degree, Sociology & Marketing
At&T (formerly Cingular Wireless) Sr. Marketing Database ManagerAt&TMay 2007 - Present
Education
Delhi University
AT&T (formerly Cingular Wireless) 2005 - Present
Skills
Project Management, Operations Management, Training Facilitation, Training Design, Organizational..., Performance Management, Employee Training, Employee Relations, Instructional Design, Talent Management, Leadership Development, Training, Management, Training Delivery, Vendor Management, Coaching, Leadership, Team Leadership, Change Management, Telecommunications, Instructor-led Training, Program Management, Call Centers, Team Building, ADDIE, Needs Analysis
Education
Emmanuel College 1970 — 1973
English Language and Literature, General
AT&T March 2014 - Present
at&t (formerly Cingular Wireless) 2007 - Present
at&t (formerly Cingular Wireless) 2005 - 2007
Skills
Business Intelligence, Integration, Information Assurance, Business Objects, Vendor Management, SDLC, Data Warehousing, Telecommunications, Wireless, Leadership, IT Management
Education
Texas Christian University 1989 — 1993
Federal Government April 2013 - Present
MetroPCS May 2008 - August 2012
AT&T (formerly Cingular Wireless) September 2006 - May 2008
Cingular Wireless (now AT&T) March 2005 - September 2006
Southwestern Bell Wireless March 1999 - March 2005
Skills
Change Management, Release Management, SOX, Business Analysis, Customer Relations, Visio, ITIL, Access, Deployment, MS Project, Process Improvement, Telecommunications, Windows, SQL, IT Management, Team Building, Business Intelligence, Microsoft Office, Excel, PowerPoint, Team Leadership, Customer Service, Business Objects, Quality Assurance, SDLC, Project Management, Sarbanes-Oxley Act, Security, Cross-functional Team..., Software Documentation, System Deployment, Agile Methodologies, Data Warehousing, Integration, Leadership, Management, Microsoft Excel, Training, Vendor Management, Six Sigma, Unix, PMO, IT Strategy, PMP, Information Technology, IT Transformation, Information Security, Enterprise Software, Analysis, Systems Analysis
Education
Keller Graduate School of Management 2002 — 2004
Masters, Project Management
Devry University 1996 — 1999
Bachelors, Computer Information Systems
Elsie Robertson High School 1988 — 1992
Diploma, CIS
Merck & Co., Inc. March 2005 - Present
AT&T (formerly Cingular Wireless) October 2001 - March 2005
Skills
Pharmaceutical Sales, Cardiology, Sales Force Development, Managed Care, Selling Skills, Product Launch, Endocrinology, Account Management, Diabetes, Pharmaceutical Industry, Sales, Neurology, Gastroenterology, Urology, Nephrology
Education
Washington University in St. Louis 2001 — 2003
Bachelor of Science (B.S.), Information Management
Southeast Missouri State University 1995 — 1999
Bachelor of Science (B.S.), Agricultural Business
At All Levels and Areas in tax. April 2012 - Present
Experis 2013 - 2015
Experis 2013 - 2015
Executax & Accounting Services, LLC March 2010 - April 2012
Brand Energy & Infrastructure Services, Inc. October 2006 - March 2010
AT&T (Formerly Cingular WIreless) February 2005 - October 2006
Columbian Chemicals Company November 2002 - February 2005
Mohawk Industries September 1999 - October 2002
Paragon Trade Brands, Inc. June 1996 - August 1999
BellSouth Corporation March 1994 - May 1996
Skills
Auditing, Corporate Tax, Financial Reporting, Sarbanes-Oxley Act, Accounting
Education
New York Institute of Technology-Old Westbury
Bachelor of Science (B.S.), Accounting, Tax and Finance
A to Z Consulting April 2015 - Present
Chattahoochee Technical College September 2006 - Present
Wilco HR May 2015 - Present
Front Steps February 2010 - April 2015
Austin Human Resource Management Association (AHRMA) December 2011 - September 2012
University of Phoenix December 2009 - March 2010
SunTrust Banks April 2008 - September 2009
Society for Human Resource Management (SHRM) Atlanta January 2008 - September 2009
AT&T Expressions (Toastmasters) July 2007 - April 2008
AT&T (formerly Cingular Wireless) March 2005 - April 2008
Skills
Captivate, SnagIt, Lectora, Photoshop, XP, Windows Vista, Adobe Presenter, Instructional Design, Instructor-led Training, Organizational..., Onboarding, E-Learning, Training, Management, Employee Relations, Talent Management, Leadership Development, Leadership, Employee Benefits, Project Management, Human Resources, Recruiting, Personnel Management, Succession Planning, Windows XP, Performance Management, Program Management, Career Development, Strategy, Employee Training, Coaching, Consulting
Education
Keller Graduate School of Management of DeVry University 2002 — 2006
Master, Human Resources Management
Wayne State University 2002 — 2004
Master of Education, Instructional Technology
Davenport University 1991 — 1996
Bachelor, General Management
AT&T Mobility April 2007 - Present
AT&T (formerly Cingular Wireless) 2007 - Present
Cingular Wireless 2006 - Present
Verizon Wireless 2011 - 2011
Internap 2010 - 2011
Internap 2010 - 2011
AWD Consulting 1996 - 2008
InterContinental Hotels Group 2005 - 2005
Sage Networks 1998 - 1999
Skills
Agile Methodologies, JavaScript, XML, GUI
Education
Jackson State University 1988 — 1992
Southern University and Agricultural and Mechanical College at Baton Rouge 1988 — 1992
Music
Georgia Institute of Technology
LSU
Pontiac Central High School
Cricket Wireless April 2015 - Present
AT&T (formerly Cingular Wireless) August 1994 - March 2015
Skills
Wireless, Vendor Management, Mobile Devices, Telecommunications, Sales Management, Solution Selling, Sales Operations, Product Management, New Business Development, Cross-functional Team..., Program Management
Education
University of Georgia - Terry College of Business 1979 — 1979
Master of Business Administration (M.B.A.)
University of Georgia - Terry College of Business 1972 — 1977
Bachelor's Degree, Banking and Finance
US Digital April 2012 - Present
AT&T (Formerly Cingular Wireless) April 1998 - March 2012
Musicland September 1993 - March 1998
Education
Clark Community College Vancouver, WA
Obtained a Certificate of Completion: SHRM Learning System
Multnomah University
NCCS
Target October 2012 - August 2013
Target September 2011 - October 2012
Target February 2009 - September 2011
Target May 2011 - July 2011
Target March 2006 - February 2009
Target August 2004 - May 2006
Snelling Executive Search March 2001 - August 2004
AT&T (formerly Cingular Wireless) June 1996 - January 2002
Renaissance Hotels (Formerly Stouffers PineIsle Resort) March 1988 - June 1996
Skills
Management, Merchandising, Customer Relations, Customer Service, Human Resources, Team Leadership, Logistics Management, Hospitality Industry
Education
University of Phoenix 2010 — 2015
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.2 GPA
Axia College Int'l Western University 2008 — 2010
Associate's Degree, Business Administration, Management and Operations, 3.67
Eudora Kean High School