Catalyst360° Company
Description
Address: 7350 Tilghman St, Allentown, PA 18106 Hours: Open ⋅ Closes 8PM Tuesday7AM–8PMWednesday7AM–8PMThursday7AM–8PMFriday7AM–8PMSaturdayClosedSundayClosedMonday7AM–8PMSuggest an edit Unable to add this file. Please check that it is a valid photo.: Phone: : Category: : : : Place name: Website: : Category: Health club Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd phone number Unable to add this file. Please check that it is a valid photo. Add website Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a questionPopular times Tuesdays MondaysTuesdaysWednesdaysThursdaysFridaysSaturdaysSundaysBased on visits to this place. 7 AM: Usually not busy6a9a12p3p6p9p12a3a6a9a12p3p6p9p12a3a6aClosed Sundays—pick another dayClosed Saturdays—pick another dayHistogram showing popular times on MondaysHistogram showing popular times on TuesdaysHistogram showing popular times on WednesdaysHistogram showing popular times on ThursdaysHistogram showing popular times on Fridays Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Catalyst 360 Optum Posting publicly on the Web Write a review Reviews 12 Google reviews
Catalyst360° List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Catalyst360°. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Catalyst360° Employees
Employee
Years
Job
Industry
Philip Anthony Sharp Philip Anthony Sharp's Catalyst360° Experience June 2009 - October 2014
Job Director of Forensics (Debate) at University of Nevada Reno
Industry Higher Education
Experience
University of Nevada Reno August 2008 - Present
Catalyst360° June 2009 - October 2014
New Study Foreign Language Academy October 2006 - October 2007
Western Washington University September 2001 - June 2004
Skills
Higher Education, Microsoft Office, Public Speaking, PowerPoint, Research, Microsoft Excel, Strategic Planning, Team Leadership, Editing, Teaching, Project Management, Project Planning, Data Analysis, Customer Service, Microsoft Word, Event Planning, Consulting, Program Management, Non-profits, Public Relations, Leadership, Social Media, Coaching, Fundraising, Community Outreach, Sales, Social Networking, Nonprofits
Education
University of Montana 2004 — 2006
Communication Studies
Western Washington University 1997 — 2001
BA, History/Secondary Ed
Lower Columbia College 1995 — 1997
Associate of Arts (A.A.), General Studies
Lower Columbia College
Lower Columbia College
University of Nevada Reno August 2008 - Present
Catalyst360° June 2009 - October 2014
New Study Foreign Language Academy October 2006 - October 2007
Western Washington University September 2001 - June 2004
Skills
Higher Education, Microsoft Office, Public Speaking, PowerPoint, Research, Microsoft Excel, Strategic Planning, Team Leadership, Editing, Teaching, Project Management, Project Planning, Data Analysis, Customer Service, Microsoft Word, Event Planning, Consulting, Program Management, Non-profits, Public Relations, Leadership, Social Media, Coaching, Fundraising, Community Outreach, Sales, Social Networking, Nonprofits
Education
University of Montana 2004 — 2006
Communication Studies
Western Washington University 1997 — 2001
BA, History/Secondary Ed
Lower Columbia College 1995 — 1997
Associate of Arts (A.A.), General Studies
Lower Columbia College
Lower Columbia College
Trey Harper Trey Harper's Catalyst360° Experience September 2013 - March 2014
Job Product Development Software Engineer at Comcast
Industry Computer Hardware
Experience
Comcast September 2015 - Present
TargetX September 2014 - August 2015
Catalyst360° September 2013 - March 2014
YMCA of Greater Williamson County May 2012 - August 2012
YMCA of Greater Williamson County August 2010 - August 2012
Skills
Maple 16, Microsoft Office, Matlab, Windows, AutoCAD, Creo Parametric, Photoshop Elements, Adobe Illustrator, Java, Salesforce.com..., Vivado Design Suite, ModelSim, OrCAD Capture CIS, PSpice, VHDL, Basys3 FPGA Board, Breadboard, Multimeter, Oscilloscope, HP Blade, HP Desktop, Juniper Technologies, Active Directory
Education
Drexel University 2012 — 2017
Leander High School 2008 — 2012
Comcast September 2015 - Present
TargetX September 2014 - August 2015
Catalyst360° September 2013 - March 2014
YMCA of Greater Williamson County May 2012 - August 2012
YMCA of Greater Williamson County August 2010 - August 2012
Skills
Maple 16, Microsoft Office, Matlab, Windows, AutoCAD, Creo Parametric, Photoshop Elements, Adobe Illustrator, Java, Salesforce.com..., Vivado Design Suite, ModelSim, OrCAD Capture CIS, PSpice, VHDL, Basys3 FPGA Board, Breadboard, Multimeter, Oscilloscope, HP Blade, HP Desktop, Juniper Technologies, Active Directory
Education
Drexel University 2012 — 2017
Leander High School 2008 — 2012
Sue Cracha-Carvalho's Catalyst360° Experience 2001 - Present
Job Senior Business Analyst at UnitedHealth Group
Industry Information Technology and Services
Experience
UnitedHealth Group January 2014 - Present
Catalyst360 2001 - Present
The Hartford 2001 - 2010
Prudential Insurance 1990 - 1996
Internal Revenue Service 1988 - 1990
Skills
Siebel, Requirements Gathering, Data Warehousing, Solution Architecture, DB2, OBIEE, EAI, SDLC, Requirements Analysis, Business Intelligence, SOA, PL/SQL, Informatica, Data Modeling, Enterprise Architecture, Business Analysis, Master Data Management, Integration, Data Quality, IT Strategy
Education
La Salle University 1986 — 1990
Bachelor of Arts, Computer Science / Accounting
UnitedHealth Group January 2014 - Present
Catalyst360 2001 - Present
The Hartford 2001 - 2010
Prudential Insurance 1990 - 1996
Internal Revenue Service 1988 - 1990
Skills
Siebel, Requirements Gathering, Data Warehousing, Solution Architecture, DB2, OBIEE, EAI, SDLC, Requirements Analysis, Business Intelligence, SOA, PL/SQL, Informatica, Data Modeling, Enterprise Architecture, Business Analysis, Master Data Management, Integration, Data Quality, IT Strategy
Education
La Salle University 1986 — 1990
Bachelor of Arts, Computer Science / Accounting
Christopher Berrios's Catalyst360° Experience July 2013 - July 2013
Job RFP Center of Excellence Analyst at SAP
Industry Telecommunications
Experience
Corporate Call Center, Inc. September 2014 - Present
SAP February 2015 - July 2015
Comcast Business August 2013 - June 2014
Catalyst360° July 2013 - July 2013
HTC October 2012 - May 2013
Corporate Call Center, Inc. August 2012 - November 2012
RadioShack May 2011 - October 2012
Ambit Energy June 2011 - January 2012
Moorehead Communications January 2011 - April 2011
We R Wireless August 2010 - December 2010
Skills
Customer Service, Telecommunications, Customer Relations, Wireless, Scheduling, Inventory Management, Team Building, Sales Management, Customer Satisfaction, Coaching, Sales Support, Public Speaking, Retail, Cabling, Business Management, Troubleshooting, Transportation, Dispatching, Route Planning, Navigation, Concierge Services, Customer Retention, Client Relationship..., Hiring, Logistics Management, Shipping/receiving, Marketing Communications, Direct Sales, Retention, Call Center, Installation, Equipment Installation, Blueprint Reading, Process Scheduler, Sales, Mobile Devices, Training, Leadership Development, Management, Call Centers, Social Networking, Leadership, Customer Experience, Sales Process, Merchandising, Account Management, Team Leadership, Cold Calling, Employee Training, Salesforce.com
Education
Community College of Beaver County 1997 — 1999
Liberal Arts and Sciences/Liberal Studies
Geneva College 1996 — 1997
Glassboro High School 1992 — 1996
diploma, honors
Corporate Call Center, Inc. September 2014 - Present
SAP February 2015 - July 2015
Comcast Business August 2013 - June 2014
Catalyst360° July 2013 - July 2013
HTC October 2012 - May 2013
Corporate Call Center, Inc. August 2012 - November 2012
RadioShack May 2011 - October 2012
Ambit Energy June 2011 - January 2012
Moorehead Communications January 2011 - April 2011
We R Wireless August 2010 - December 2010
Skills
Customer Service, Telecommunications, Customer Relations, Wireless, Scheduling, Inventory Management, Team Building, Sales Management, Customer Satisfaction, Coaching, Sales Support, Public Speaking, Retail, Cabling, Business Management, Troubleshooting, Transportation, Dispatching, Route Planning, Navigation, Concierge Services, Customer Retention, Client Relationship..., Hiring, Logistics Management, Shipping/receiving, Marketing Communications, Direct Sales, Retention, Call Center, Installation, Equipment Installation, Blueprint Reading, Process Scheduler, Sales, Mobile Devices, Training, Leadership Development, Management, Call Centers, Social Networking, Leadership, Customer Experience, Sales Process, Merchandising, Account Management, Team Leadership, Cold Calling, Employee Training, Salesforce.com
Education
Community College of Beaver County 1997 — 1999
Liberal Arts and Sciences/Liberal Studies
Geneva College 1996 — 1997
Glassboro High School 1992 — 1996
diploma, honors
Katie Gregg Katie Gregg's Catalyst360° Experience 2006 - 2010
Job Career Development Expert
Industry Human Resources
Experience
Katie Gregg Career Consulting 2003 - Present
Evolution Coaching, LLC 2014 - 2015
Lima Consulting Group 2011 - 2014
Catalyst360° 2006 - 2010
Fireman's Fund Insurance Company 2004 - 2006
Moravian College 1999 - 2003
Skills
Customer Service, Employee Engagement, Recruiting, Human Resources, Team Leadership, Performance Management, Reporting & Analysis, Workforce Planning, Onboarding, Workforce Management, Employee Training, Talent Acquisition, Management, Strategic Planning, Process Improvement, Team Building, Leadership, Business Writing, Translation, Business Performance..., New Hire Orientations, Career Development, Training, Career Development..., Resume Writing, Job Search Strategies, Job Search Coaching, Job Search, Career Management, Career Education, Career Opportunities, Career Strategist, Career Skills, Screening Resumes, Job Placements, Strategy
Education
Moravian College
Bachelor's Degree
Nazareth Academy
High School
Katie Gregg Career Consulting 2003 - Present
Evolution Coaching, LLC 2014 - 2015
Lima Consulting Group 2011 - 2014
Catalyst360° 2006 - 2010
Fireman's Fund Insurance Company 2004 - 2006
Moravian College 1999 - 2003
Skills
Customer Service, Employee Engagement, Recruiting, Human Resources, Team Leadership, Performance Management, Reporting & Analysis, Workforce Planning, Onboarding, Workforce Management, Employee Training, Talent Acquisition, Management, Strategic Planning, Process Improvement, Team Building, Leadership, Business Writing, Translation, Business Performance..., New Hire Orientations, Career Development, Training, Career Development..., Resume Writing, Job Search Strategies, Job Search Coaching, Job Search, Career Management, Career Education, Career Opportunities, Career Strategist, Career Skills, Screening Resumes, Job Placements, Strategy
Education
Moravian College
Bachelor's Degree
Nazareth Academy
High School
Sean K Walsh Sean K Walsh's Catalyst360° Experience February 2012 - June 2012
Job Mainframe Production Support at UnitedHealth Group | OPTUM
Industry Information Technology and Services
Experience
Insight Global April 2014 - October 2014
Carpenter Technology March 2014 - April 2014
Walmart September 2013 - March 2014
Catalyst360° February 2012 - June 2012
IBM March 1994 - May 2010
Horizon Blue Cross Blue Shield of New Jersey January 1992 - March 1994
Skills
Mainframe, Program Management, Strategic Planning, Customer Service, Project Management, Firewise Coordinator, Homeowner Association..., z/OS, Production Support, Talent Acquisition, TSO, Change Management, JCL, IBM Mainframe, Netview, CICS, Disaster Recovery, MVS, Technical Support, Networking, Integration, DB2, Access, Management, JES2, Testing, Leadership, Software Documentation, Incident Management, Business Analysis, Service Delivery, Enterprise Architecture, Visio, Requirements Analysis, Systems Analysis, COBOL, SDLC, Security, VSAM, Software Installation, RACF, Xpediter, AIX, Data Center
Education
New Horizons Computer Learning Center 2013 — 2013
Computer Network & Support Technician
Ramapo College of New Jersey 1975 — 1979
BS, Business Admin / Marketing
Cranford High School
Insight Global April 2014 - October 2014
Carpenter Technology March 2014 - April 2014
Walmart September 2013 - March 2014
Catalyst360° February 2012 - June 2012
IBM March 1994 - May 2010
Horizon Blue Cross Blue Shield of New Jersey January 1992 - March 1994
Skills
Mainframe, Program Management, Strategic Planning, Customer Service, Project Management, Firewise Coordinator, Homeowner Association..., z/OS, Production Support, Talent Acquisition, TSO, Change Management, JCL, IBM Mainframe, Netview, CICS, Disaster Recovery, MVS, Technical Support, Networking, Integration, DB2, Access, Management, JES2, Testing, Leadership, Software Documentation, Incident Management, Business Analysis, Service Delivery, Enterprise Architecture, Visio, Requirements Analysis, Systems Analysis, COBOL, SDLC, Security, VSAM, Software Installation, RACF, Xpediter, AIX, Data Center
Education
New Horizons Computer Learning Center 2013 — 2013
Computer Network & Support Technician
Ramapo College of New Jersey 1975 — 1979
BS, Business Admin / Marketing
Cranford High School
Joseph LiTrenta Joseph LiTrenta's Catalyst360° Experience April 2012 - December 2012
Job Business Technology Analyst at Deloitte Consulting
Industry Management Consulting
Experience
Deloitte July 2014 - Present
Grant Thornton LLP April 2013 - September 2013
Catalyst360° April 2012 - December 2012
Estee Lauder Group of Companies April 2011 - September 2011
Skills
ERP, Business Process, Visio, Technical Support, Team Leadership, Project Management, BMC Remedy, Microsoft Excel, SharePoint, SAP MM, Business Process..., Client Presentation, Windows, Microsoft CRM, Teaching, Customer Service, ERP Selection, Quality Auditing, Interviews, System Testing, Production Managment, Operations Management, IBM Rational Tools
Education
Drexel University 2010 — 2014
Bachelor's Degree, Management Information Systems and Services
Drexel University 2010 — 2014
Bachelor's Degree, Operations Management and Supervision
Drexel University 2010 — 2014
Bachelor's Degree, Business Administration and Management, General
Community College of Philadelphia 2009 — 2010
Bachelor of Science (BS), Business Administration and Management, General
GAMP
Deloitte July 2014 - Present
Grant Thornton LLP April 2013 - September 2013
Catalyst360° April 2012 - December 2012
Estee Lauder Group of Companies April 2011 - September 2011
Skills
ERP, Business Process, Visio, Technical Support, Team Leadership, Project Management, BMC Remedy, Microsoft Excel, SharePoint, SAP MM, Business Process..., Client Presentation, Windows, Microsoft CRM, Teaching, Customer Service, ERP Selection, Quality Auditing, Interviews, System Testing, Production Managment, Operations Management, IBM Rational Tools
Education
Drexel University 2010 — 2014
Bachelor's Degree, Management Information Systems and Services
Drexel University 2010 — 2014
Bachelor's Degree, Operations Management and Supervision
Drexel University 2010 — 2014
Bachelor's Degree, Business Administration and Management, General
Community College of Philadelphia 2009 — 2010
Bachelor of Science (BS), Business Administration and Management, General
GAMP
Joseph Mackey Joseph Mackey's Catalyst360° Experience June 2014 - December 2014
Job Licensed Insurance Agent at Catalyst360°
Industry Insurance
Experience
Catalyst360° June 2014 - December 2014
Crate and Barrel October 2013 - June 2014
Ross Stores, Inc. June 2012 - August 2013
Sam's Club/Wal-Mart Stores April 2009 - January 2012
Target June 2007 - September 2008
Skills
Customer Service, Cash Handling Experience, Fast Learner, Microsoft Excel, Microsoft Office, Information Technology, Sales, Customer Satisfaction, Customer Oriented, iPod, iPhone, Time Management, Leadership, Data Entry, Retail, Teamwork, Telephone Skills, Event Planning, Microsoft Word, PowerPoint, Public Speaking, Social Networking
Education
Slippery Rock University 2009 — 2014
Bachelor of Science, Information Technology
Community College of Philadelphia 2008 — 2008
Catalyst360° June 2014 - December 2014
Crate and Barrel October 2013 - June 2014
Ross Stores, Inc. June 2012 - August 2013
Sam's Club/Wal-Mart Stores April 2009 - January 2012
Target June 2007 - September 2008
Skills
Customer Service, Cash Handling Experience, Fast Learner, Microsoft Excel, Microsoft Office, Information Technology, Sales, Customer Satisfaction, Customer Oriented, iPod, iPhone, Time Management, Leadership, Data Entry, Retail, Teamwork, Telephone Skills, Event Planning, Microsoft Word, PowerPoint, Public Speaking, Social Networking
Education
Slippery Rock University 2009 — 2014
Bachelor of Science, Information Technology
Community College of Philadelphia 2008 — 2008
Kristen (Hardner) Zaharuk Kristen (Hardner) Zaharuk's Catalyst360° Experience January 2013 - Present
Job Enterprise Decision Support Analyst at Catalyst 360
Industry Information Technology and Services
Experience
Catalyst360 January 2013 - Present
DNV KEMA Energy & Sustainability June 2010 - January 2013
PPL Corporation May 2009 - August 2009
CLARK TECHNOLOGY SYSTEMS September 2008 - May 2009
PPL Corporation May 2008 - August 2008
Skills
Visio, Microsoft Office, Access, PowerPoint, Microsoft Excel, SAS programming, Business Analysis, Databases, Social Media, Software Documentation, Public Speaking, Marketing
Education
Villanova University 2011 — 2012
Business Analyst Certification
Susquehanna University 2006 — 2010
Business Administration, Information Systems and Marketing
Catalyst360 January 2013 - Present
DNV KEMA Energy & Sustainability June 2010 - January 2013
PPL Corporation May 2009 - August 2009
CLARK TECHNOLOGY SYSTEMS September 2008 - May 2009
PPL Corporation May 2008 - August 2008
Skills
Visio, Microsoft Office, Access, PowerPoint, Microsoft Excel, SAS programming, Business Analysis, Databases, Social Media, Software Documentation, Public Speaking, Marketing
Education
Villanova University 2011 — 2012
Business Analyst Certification
Susquehanna University 2006 — 2010
Business Administration, Information Systems and Marketing
Steven Lacomis Steven Lacomis's Catalyst360° Experience July 2012 - December 2012
Job Student of Cell and Molecular Biology at West Chester University and Experienced Computer IT Entrepreneur
Industry Biotechnology
Experience
Catalyst360° July 2012 - December 2012
Central Computer Center August 1997 - December 2012
Aflac November 2011 - July 2012
US Census Bureau June 2011 - December 2011
US Census Bureau April 2010 - August 2010
Steven F Lacomis August 1992 - July 1997
United States Postal Service February 1986 - August 1992
University of Florida August 1983 - May 1985
Independence National Historic Park June 1983 - August 1983
Steven F Lacomis April 1982 - October 1982
Skills
Technical Writing, Microsoft Office, Customer Service, Software Installation, Microsoft Excel, Troubleshooting, Microsoft Word, Problem Solving, Analytical Reasoning, Research, Data Analysis, Critical Thinking, Data-driven Decision..., Project Planning, Windows, Photoshop, Sales Management, Computer Proficiency, Computer Repair, Networking, Wireless Networking, Business Networking, Computer Hardware, HTML, Virus Removal, Spyware, Hardware Installation, Computer Security, Information Technology, Computer Diagnostics, Network Installation, Internet Troubleshooting, Remote Troubleshooting, Outlook, Computer Maintenance, Woodworking, Wood Turning, Custom Millwork Design, Fine Woodworking, Stonework, Masonry, Brickwork, Custom Furniture, Fine Furniture, Plumbing, Customer Satisfaction, Electricians, Long-term Customer..., Small Farms, Training
Education
West Chester University of Pennsylvania
Current Student in the Department of Biology, Cell/Cellular and Molecular Biology, GPA 4.00/4.00, Course Average 96.3/100
Delaware Valley College 1992 — 1992
16 Undergraduate Credits in Biology, with a specialization in Ecology & Environmental Biology, GPA 3.71/4.00
University of Florida 1983 — 1985
30 Graduate Credits in Plant Physiology, and Biochemistry, GPA 3.40/4.00
Delaware Valley College 1978 — 1982
Bachelor of Science (B.S.), Horticultural Science, GPA 3.78/4.00
Catalyst360° July 2012 - December 2012
Central Computer Center August 1997 - December 2012
Aflac November 2011 - July 2012
US Census Bureau June 2011 - December 2011
US Census Bureau April 2010 - August 2010
Steven F Lacomis August 1992 - July 1997
United States Postal Service February 1986 - August 1992
University of Florida August 1983 - May 1985
Independence National Historic Park June 1983 - August 1983
Steven F Lacomis April 1982 - October 1982
Skills
Technical Writing, Microsoft Office, Customer Service, Software Installation, Microsoft Excel, Troubleshooting, Microsoft Word, Problem Solving, Analytical Reasoning, Research, Data Analysis, Critical Thinking, Data-driven Decision..., Project Planning, Windows, Photoshop, Sales Management, Computer Proficiency, Computer Repair, Networking, Wireless Networking, Business Networking, Computer Hardware, HTML, Virus Removal, Spyware, Hardware Installation, Computer Security, Information Technology, Computer Diagnostics, Network Installation, Internet Troubleshooting, Remote Troubleshooting, Outlook, Computer Maintenance, Woodworking, Wood Turning, Custom Millwork Design, Fine Woodworking, Stonework, Masonry, Brickwork, Custom Furniture, Fine Furniture, Plumbing, Customer Satisfaction, Electricians, Long-term Customer..., Small Farms, Training
Education
West Chester University of Pennsylvania
Current Student in the Department of Biology, Cell/Cellular and Molecular Biology, GPA 4.00/4.00, Course Average 96.3/100
Delaware Valley College 1992 — 1992
16 Undergraduate Credits in Biology, with a specialization in Ecology & Environmental Biology, GPA 3.71/4.00
University of Florida 1983 — 1985
30 Graduate Credits in Plant Physiology, and Biochemistry, GPA 3.40/4.00
Delaware Valley College 1978 — 1982
Bachelor of Science (B.S.), Horticultural Science, GPA 3.78/4.00
Maureen Dohony Maureen Dohony's Catalyst360° Experience November 2004 - May 2007
Job Human Capital Optum
Industry Consumer Services
Experience
UnitedHealth Group Human Capital Manager - Optum Health - Catalyst360UnitedHealth GroupMarch 2007 - Present
The Hartford 2007 - 2013
Catalyst360° November 2004 - May 2007
Catalyst360° 1995 - 2004
Skills
Sales, Customer Service, Insurance, Strategic Planning, Team Leadership, Process Improvement, Human Resources, Recruiting, Employee Benefits, Applicant Tracking..., Employee Relations, Onboarding
Education
University of Baltimore
Bachelor's degree, Business Administration, Management and Operations
UnitedHealth Group Human Capital Manager - Optum Health - Catalyst360UnitedHealth GroupMarch 2007 - Present
The Hartford 2007 - 2013
Catalyst360° November 2004 - May 2007
Catalyst360° 1995 - 2004
Skills
Sales, Customer Service, Insurance, Strategic Planning, Team Leadership, Process Improvement, Human Resources, Recruiting, Employee Benefits, Applicant Tracking..., Employee Relations, Onboarding
Education
University of Baltimore
Bachelor's degree, Business Administration, Management and Operations
Dodd Pfeffer Dodd Pfeffer's Catalyst360° Experience 2011 - March 2013
Job Enterprise Architect at UnitedHealthcare
Industry Internet
Experience
UnitedHealthcare March 2013 - Present
Catalyst360° 2011 - March 2013
Catalyst360° 2007 - 2011
Accenture May 2003 - September 2007
Accenture July 1999 - May 2003
Skills
ASP.NET, Web Application..., Web Services, Web Application Design, Web Applications
Education
Penn State University 1996 — 1999
Bachelor of Science, Computer Engineering
UnitedHealthcare March 2013 - Present
Catalyst360° 2011 - March 2013
Catalyst360° 2007 - 2011
Accenture May 2003 - September 2007
Accenture July 1999 - May 2003
Skills
ASP.NET, Web Application..., Web Services, Web Application Design, Web Applications
Education
Penn State University 1996 — 1999
Bachelor of Science, Computer Engineering
Edward Jones, II's Catalyst360° Experience September 2009 - April 2011
Job Jr. Technical Support Analyst at NHS Human Services
Industry Information Technology and Services
Experience
NHS Human Services April 2014 - Present
TechImpact January 2013 - March 2014
PwC October 2012 - December 2012
IT Works August 2012 - December 2012
Philadelphia Insurance Companies June 2011 - May 2012
Catalyst360° September 2009 - April 2011
Town Watch Integrated Services July 2004 - August 2009
Skills
Troubleshooting, Microsoft Office, Data Entry, Call Centers, Customer Service, Windows XP, Technical Support, Active Directory, Group Policy, File Management, Customer Retention, XP, Help Desk Support, Windows 7, Office 365, Call Center, Microsoft Exchange, Virus Removal, N-Able, Salesforce.com, Data Migration, Windows Server, Small Business Server, TeamViewer, Insurance, Lotus Notes, Workforce Management, HP Service Manager, SCCM, Data Analysis, Lexmark Printers, Ghost Imaging, Windows Home Server, Scanners, IP PBX, VoIP, Information Technology, Networking, Servers
Education
IT Works 2012 — 2012
CompTIA A+ Certification & CISCO IT Essentials Certification, Information Technology, 88
Community College of Philadelphia 2007 — 2009
Mathematics and Computer Science
Drexel University 2006 — 2008
Masterman High School 2002 — 2006
NHS Human Services April 2014 - Present
TechImpact January 2013 - March 2014
PwC October 2012 - December 2012
IT Works August 2012 - December 2012
Philadelphia Insurance Companies June 2011 - May 2012
Catalyst360° September 2009 - April 2011
Town Watch Integrated Services July 2004 - August 2009
Skills
Troubleshooting, Microsoft Office, Data Entry, Call Centers, Customer Service, Windows XP, Technical Support, Active Directory, Group Policy, File Management, Customer Retention, XP, Help Desk Support, Windows 7, Office 365, Call Center, Microsoft Exchange, Virus Removal, N-Able, Salesforce.com, Data Migration, Windows Server, Small Business Server, TeamViewer, Insurance, Lotus Notes, Workforce Management, HP Service Manager, SCCM, Data Analysis, Lexmark Printers, Ghost Imaging, Windows Home Server, Scanners, IP PBX, VoIP, Information Technology, Networking, Servers
Education
IT Works 2012 — 2012
CompTIA A+ Certification & CISCO IT Essentials Certification, Information Technology, 88
Community College of Philadelphia 2007 — 2009
Mathematics and Computer Science
Drexel University 2006 — 2008
Masterman High School 2002 — 2006
Alicia Brophy's Catalyst360° Experience December 2013 - Present
Job Senior IT Security Consultant
Industry Information Technology and Services
Experience
Catalyst360° December 2013 - Present
The Hartford March 2013 - December 2013
The Hartford January 2006 - February 2013
The Hartford January 2001 - December 2005
The Hartford June 1997 - December 2001
Prudential Financial February 1979 - June 1997
Skills
Compliance, IT Audit, SSAE 16, SOX Compliancy, PCI Standards, SDLC, SCCM, Information Security, Process Improvement, Security, SharePoint, Information Security..., IT Management, Information Technology, ITIL, IT Operations, IT Service Management, Risk Management, Software Development, Business Process, Requirements Gathering, Business Analysis, Project Management, Disaster Recovery, Enterprise Architecture, IT Strategy, Testing, Test Management
Education
Bucks County Community College
Associate's degree, Information Technology
The George Washington University
Master's Certificate, Project Management
Catalyst360° December 2013 - Present
The Hartford March 2013 - December 2013
The Hartford January 2006 - February 2013
The Hartford January 2001 - December 2005
The Hartford June 1997 - December 2001
Prudential Financial February 1979 - June 1997
Skills
Compliance, IT Audit, SSAE 16, SOX Compliancy, PCI Standards, SDLC, SCCM, Information Security, Process Improvement, Security, SharePoint, Information Security..., IT Management, Information Technology, ITIL, IT Operations, IT Service Management, Risk Management, Software Development, Business Process, Requirements Gathering, Business Analysis, Project Management, Disaster Recovery, Enterprise Architecture, IT Strategy, Testing, Test Management
Education
Bucks County Community College
Associate's degree, Information Technology
The George Washington University
Master's Certificate, Project Management
Kyle Iley Kyle Iley's Catalyst360° Experience April 2013 - Present
Job Operations Manager at Optum
Industry Consumer Services
Experience
Catalyst360° April 2013 - Present
Catalyst360° August 2012 - Present
Catalyst360° June 2011 - August 2012
Catalyst360° May 2009 - June 2011
Catalyst360° June 2007 - May 2009
Catalyst360° April 2005 - July 2007
Catalyst360° September 2003 - April 2005
The Hartford July 2001 - September 2003
Skills
Thought Leadership, Team Leadership, Focused Execution, Case-Based Reasoning, Strategic Planning, Process Improvement, Change Management, Workforce Planning, Oracle Reports, SharePoint Designer, Sales, Customer Service, Microsoft Excel, Analytical Reasoning, Training Facilitation, Call Center, Productivity, Call Centers, Customer Retention, Customer Satisfaction, Insurance
Education
DeSales University 2012 — 2019
Penn State University 2011 — 2012
Lehigh Carbon Community College 2003 — 2003
Early High School Diploma Completion
Catalyst360° April 2013 - Present
Catalyst360° August 2012 - Present
Catalyst360° June 2011 - August 2012
Catalyst360° May 2009 - June 2011
Catalyst360° June 2007 - May 2009
Catalyst360° April 2005 - July 2007
Catalyst360° September 2003 - April 2005
The Hartford July 2001 - September 2003
Skills
Thought Leadership, Team Leadership, Focused Execution, Case-Based Reasoning, Strategic Planning, Process Improvement, Change Management, Workforce Planning, Oracle Reports, SharePoint Designer, Sales, Customer Service, Microsoft Excel, Analytical Reasoning, Training Facilitation, Call Center, Productivity, Call Centers, Customer Retention, Customer Satisfaction, Insurance
Education
DeSales University 2012 — 2019
Penn State University 2011 — 2012
Lehigh Carbon Community College 2003 — 2003
Early High School Diploma Completion
Crystal Wallace Crystal Wallace's Catalyst360° Experience July 2013 - December 2013
Job Insurance Professional
Industry Insurance
Experience
The Carney Group July 2013 - December 2013
Catalyst360° July 2013 - December 2013
Berks and beyond September 2012 - December 2012
Bayada Nurses January 2010 - November 2011
Norristown State Hospital April 2004 - November 2007
Skills
Microsoft Excel, Microsoft Word, Knowledgeable in the..., Security, Crime..., Private Investigation..., Disaster and emergency..., Healthcare, Recruiting, Call Centers, Security, Outlook, Data Entry, Insurance, Health Insurance, PowerPoint, Microsoft Office, Access, Public Relations, Claim, Medicare, Customer Service, Policy, Sales
Education
Campus Boulevard Corporation 1994 — 1995
Certificate, Data Entry/Microcomputer Applications
Community College of Philadelphia 1991 — 1992
Some College Courses, Early Childhood Education and Teaching
The Carney Group July 2013 - December 2013
Catalyst360° July 2013 - December 2013
Berks and beyond September 2012 - December 2012
Bayada Nurses January 2010 - November 2011
Norristown State Hospital April 2004 - November 2007
Skills
Microsoft Excel, Microsoft Word, Knowledgeable in the..., Security, Crime..., Private Investigation..., Disaster and emergency..., Healthcare, Recruiting, Call Centers, Security, Outlook, Data Entry, Insurance, Health Insurance, PowerPoint, Microsoft Office, Access, Public Relations, Claim, Medicare, Customer Service, Policy, Sales
Education
Campus Boulevard Corporation 1994 — 1995
Certificate, Data Entry/Microcomputer Applications
Community College of Philadelphia 1991 — 1992
Some College Courses, Early Childhood Education and Teaching
Amy Sommer Amy Sommer's Catalyst360° Experience February 2004 - February 2009
Job Sr. Application Support Analyst
Industry Information Technology and Services
Experience
hibu September 2009 - Present
Catalyst360 February 2004 - February 2009
Arkema, Inc. September 1999 - December 2003
Skills
Incident Management, Project Coordination, Change Control, Application Support, Troubleshooting, ITIL Service Strategy, Call Centers, Test Planning, Manual Testing, Microsoft Word, Microsoft Excel, MS Project, BMC Remedy, Programming, SDLC
Education
Saint Joseph's University 1984 — 1989
MBA, Information Systems
Duquesne University
Bachelor of Arts (BA), English
hibu September 2009 - Present
Catalyst360 February 2004 - February 2009
Arkema, Inc. September 1999 - December 2003
Skills
Incident Management, Project Coordination, Change Control, Application Support, Troubleshooting, ITIL Service Strategy, Call Centers, Test Planning, Manual Testing, Microsoft Word, Microsoft Excel, MS Project, BMC Remedy, Programming, SDLC
Education
Saint Joseph's University 1984 — 1989
MBA, Information Systems
Duquesne University
Bachelor of Arts (BA), English
Stephen Piccone Stephen Piccone's Catalyst360° Experience May 2012 - Present
Job IT Specialist Operations Infrastructure at Catalyst360°
Industry Information Technology and Services
Experience
Catalyst360° May 2012 - Present
Wells Fargo Bank September 2010 - March 2012
Hewlett-Packard April 2005 - February 2010
ExcellerateHRO April 2005 - February 2010
Electronic Data Systems April 2005 - February 2010
Towers Watson January 1996 - March 2005
Towers Perrin January 1990 - December 1995
Skills
Software Documentation, Mainframe, Disaster Recovery, Process Improvement, Technical Support, SDLC, Unix, Program Management, Troubleshooting, Testing, Servers, Access, IT Management, Quality Assurance, Visual Basic, Windows, Business Analysis, Integration, Change Management
Education
Lee Hecht Harrison 2010 — 2010
Penn State University 1981 — 1985
Bachelor, Computer Science and Mathematics
Catalyst360° May 2012 - Present
Wells Fargo Bank September 2010 - March 2012
Hewlett-Packard April 2005 - February 2010
ExcellerateHRO April 2005 - February 2010
Electronic Data Systems April 2005 - February 2010
Towers Watson January 1996 - March 2005
Towers Perrin January 1990 - December 1995
Skills
Software Documentation, Mainframe, Disaster Recovery, Process Improvement, Technical Support, SDLC, Unix, Program Management, Troubleshooting, Testing, Servers, Access, IT Management, Quality Assurance, Visual Basic, Windows, Business Analysis, Integration, Change Management
Education
Lee Hecht Harrison 2010 — 2010
Penn State University 1981 — 1985
Bachelor, Computer Science and Mathematics
Stephen Manderson Stephen Manderson's Catalyst360° Experience June 2013 - Present
Job CFO & Vice President Client Shared Services Catalyst360, a business of Optum
Industry Financial Services
Experience
Catalyst360 a business of Optum January 2014 - Present
Catalyst360° June 2013 - Present
Catalyst360° September 2001 - June 2013
The Hartford April 1999 - September 2001
The Hartford June 1997 - April 1999
Prudential Financial August 1995 - June 1997
Prudential Financial February 1991 - August 1995
Prudential Financial February 1988 - February 1991
Skills
Finance, Financial Analysis, Risk Management, Budgets, Management, Business Analysis, Leadership, Financial Reporting, Accounting, Strategic Financial..., Insurance, Strategic Planning, Analysis, Project Management, Strategy, Financial Planning
Education
Temple University - Fox School of Business and Management 1986 — 1989
Bachelor of Business Administration (BBA), Finance & Economics
Catalyst360 a business of Optum January 2014 - Present
Catalyst360° June 2013 - Present
Catalyst360° September 2001 - June 2013
The Hartford April 1999 - September 2001
The Hartford June 1997 - April 1999
Prudential Financial August 1995 - June 1997
Prudential Financial February 1991 - August 1995
Prudential Financial February 1988 - February 1991
Skills
Finance, Financial Analysis, Risk Management, Budgets, Management, Business Analysis, Leadership, Financial Reporting, Accounting, Strategic Financial..., Insurance, Strategic Planning, Analysis, Project Management, Strategy, Financial Planning
Education
Temple University - Fox School of Business and Management 1986 — 1989
Bachelor of Business Administration (BBA), Finance & Economics
Joey Moray Joey Moray's Catalyst360° Experience April 2014 - January 2015
Job Tier 1 Technical Support Analyst at iPipeline
Industry Consumer Services
Experience
iPipeline January 2015 - Present
Catalyst360° April 2014 - January 2015
Catalyst360° September 2012 - April 2014
Dorney Park & Wildwater Kingdom April 2012 - September 2012
Tiffany & Company November 2011 - January 2012
Marquis Dental Spa, New York, NY May 2011 - October 2011
Shenandoah University August 2010 - May 2011
Shenandoah University August 2007 - April 2011
Theater For Kids/Teens June 2009 - August 2009
Linkhorn Place Apartments May 2008 - August 2008
Skills
Musical Theatre, Piano, Guitar, Performing Arts, Improvisation, Stage, Event Planning, Acting, Singing, Dance, Music, Theatre, Theatrical Production, Stage Management, Customer Service, Technical Support, Management, Sales
Education
Shenandoah University 2007 — 2011
Bachelor of Fine Arts (BFA), Acting
iPipeline January 2015 - Present
Catalyst360° April 2014 - January 2015
Catalyst360° September 2012 - April 2014
Dorney Park & Wildwater Kingdom April 2012 - September 2012
Tiffany & Company November 2011 - January 2012
Marquis Dental Spa, New York, NY May 2011 - October 2011
Shenandoah University August 2010 - May 2011
Shenandoah University August 2007 - April 2011
Theater For Kids/Teens June 2009 - August 2009
Linkhorn Place Apartments May 2008 - August 2008
Skills
Musical Theatre, Piano, Guitar, Performing Arts, Improvisation, Stage, Event Planning, Acting, Singing, Dance, Music, Theatre, Theatrical Production, Stage Management, Customer Service, Technical Support, Management, Sales
Education
Shenandoah University 2007 — 2011
Bachelor of Fine Arts (BFA), Acting
Bruce Park Bruce Park's Catalyst360° Experience April 2013 - December 2013
Job Customer Service
Industry Insurance
Experience
Corporate Call Center, Inc. September 2010 - Present
Catalyst360° April 2013 - December 2013
Catholic Health Initiatives May 2012 - August 2012
Exelon Corporation September 2003 - September 2008
Exelon Corporation June 2002 - September 2003
Exelon Corporation February 2001 - September 2003
National Board of Medical Examiners October 1999 - November 2000
GlaxoSmithKline July 1997 - September 1999
Lawyers Title Insurance Corporation June 1983 - December 1986
Skills
Customer Service, Insurance, Sales, Negotiation, Business Analysis, Analysis, Program Management, Management, Leadership, Project Planning, Vendor Management, Outlook, Employee Benefits, Contract Negotiation, Six Sigma, Customer Satisfaction, CRM, Operations Management, Change Management, Networking, Account Management, Policy, Business Planning, PowerPoint, Strategy, Training, Cross-functional Team..., Risk Management, Coaching, New Business Development, Visio, Customer Retention, Management Consulting, Team Leadership, Quality Assurance, Recruiting, Business Process..., Marketing
Education
The Wharton School of Finance and Commerce, University of Pennsylvania
Bachelor of Science in Economics
Temple University
Accounting Office Specialist Certificate
The Chubb Institute
Diploma, Computer Networks and Data Communications
Corporate Call Center, Inc. September 2010 - Present
Catalyst360° April 2013 - December 2013
Catholic Health Initiatives May 2012 - August 2012
Exelon Corporation September 2003 - September 2008
Exelon Corporation June 2002 - September 2003
Exelon Corporation February 2001 - September 2003
National Board of Medical Examiners October 1999 - November 2000
GlaxoSmithKline July 1997 - September 1999
Lawyers Title Insurance Corporation June 1983 - December 1986
Skills
Customer Service, Insurance, Sales, Negotiation, Business Analysis, Analysis, Program Management, Management, Leadership, Project Planning, Vendor Management, Outlook, Employee Benefits, Contract Negotiation, Six Sigma, Customer Satisfaction, CRM, Operations Management, Change Management, Networking, Account Management, Policy, Business Planning, PowerPoint, Strategy, Training, Cross-functional Team..., Risk Management, Coaching, New Business Development, Visio, Customer Retention, Management Consulting, Team Leadership, Quality Assurance, Recruiting, Business Process..., Marketing
Education
The Wharton School of Finance and Commerce, University of Pennsylvania
Bachelor of Science in Economics
Temple University
Accounting Office Specialist Certificate
The Chubb Institute
Diploma, Computer Networks and Data Communications
April (April Davis Owens Pound) Callos April (April Davis Owens Pound) Callos's Catalyst360° Experience July 2014 - Present
Job Telecommunications at Catalyst360°
Industry Health, Wellness and Fitness
Experience
Catalyst360° July 2014 - Present
Alere Health May 2009 - May 2013
The Home Depot April 2008 - May 2009
Skills
Customer Service, Training, Sales, Cashiering, Outlook, Microsoft Excel, Retail, Teamwork, Public Speaking, Social Media
Education
Milan Institute of Cosmetology-Reno 2013 — 2014
cosmetology, Hair Styling/Stylist and Hair Design and nails
Catalyst360° July 2014 - Present
Alere Health May 2009 - May 2013
The Home Depot April 2008 - May 2009
Skills
Customer Service, Training, Sales, Cashiering, Outlook, Microsoft Excel, Retail, Teamwork, Public Speaking, Social Media
Education
Milan Institute of Cosmetology-Reno 2013 — 2014
cosmetology, Hair Styling/Stylist and Hair Design and nails
Alex Yborra Alex Yborra's Catalyst360° Experience April 2013 - November 2013
Job Business Process Analyst II
Industry Information Technology and Services
Experience
Blue Mountain Quality Resources, Inc. May 2014 - Present
Penn State University August 2012 - July 2014
Catalyst360° April 2013 - November 2013
Energy Plus Company August 2012 - September 2012
Penn State Sports Properties August 2010 - December 2011
Bristol-Myers Squibb May 2008 - January 2011
Skills
Business Intelligence, Business Intelligence..., Amazon Web Services..., C#, XAML, Microsoft Excel, Tableau, Microsoft Word, Access, Data Warehouse..., Star Schema, WPF Development, HTML, XML, PHP, JavaScript, User Interface Design
Education
Penn State University 2012 — 2014
Bachelor's degree, Information Technology
Penn State University 2012 — 2014
Bachelor's degree, Information Technology
Pennsylvania State University-Penn State Abington 2012 — 2014
Bachelor's Degree, Information Technology, 3.56
Penn State University Smeal College of Business 2007 — 2011
Bachelor's Degree, Business Management
Blue Mountain Quality Resources, Inc. May 2014 - Present
Penn State University August 2012 - July 2014
Catalyst360° April 2013 - November 2013
Energy Plus Company August 2012 - September 2012
Penn State Sports Properties August 2010 - December 2011
Bristol-Myers Squibb May 2008 - January 2011
Skills
Business Intelligence, Business Intelligence..., Amazon Web Services..., C#, XAML, Microsoft Excel, Tableau, Microsoft Word, Access, Data Warehouse..., Star Schema, WPF Development, HTML, XML, PHP, JavaScript, User Interface Design
Education
Penn State University 2012 — 2014
Bachelor's degree, Information Technology
Penn State University 2012 — 2014
Bachelor's degree, Information Technology
Pennsylvania State University-Penn State Abington 2012 — 2014
Bachelor's Degree, Information Technology, 3.56
Penn State University Smeal College of Business 2007 — 2011
Bachelor's Degree, Business Management
Ronald Venson Ronald Venson's Catalyst360° Experience June 2014 - May 2015
Job Licensed Health and Accident Insurance agent
Industry Insurance
Experience
Delta-T Group January 2014 - Present
Catalyst360° June 2014 - May 2015
Ascentive LLC / Finally Fast – Two Liberty Place 50 s 16th st April 2011 - July 2012
Corporate Call Center/Humana— Blue Bell June 2010 - January 2011
Skills
Call Centers, Quality Assurance, Sales, Sales Operations, Training, Troubleshooting
Education
Community College of Philadelphia 2014 — 2016
Engineer’s Degree, Industrial Engineering
St. Gabriel's CatholicHigh School 2005 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates, 12th
Delta-T Group January 2014 - Present
Catalyst360° June 2014 - May 2015
Ascentive LLC / Finally Fast – Two Liberty Place 50 s 16th st April 2011 - July 2012
Corporate Call Center/Humana— Blue Bell June 2010 - January 2011
Skills
Call Centers, Quality Assurance, Sales, Sales Operations, Training, Troubleshooting
Education
Community College of Philadelphia 2014 — 2016
Engineer’s Degree, Industrial Engineering
St. Gabriel's CatholicHigh School 2005 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates, 12th
Michael Gizzi Michael Gizzi's Catalyst360° Experience September 2006 - May 2010
Job Sr. Manager Commercial Decision Analytics at Pfizer
Industry Pharmaceuticals
Experience
Pfizer August 2015 - Present
GlaxoSmithKline May 2013 - August 2015
GlaxoSmithKline April 2012 - May 2013
IMS Health October 2011 - March 2012
SDI May 2010 - October 2011
Catalyst360° September 2006 - May 2010
Skills
PL/SQL, MS Office Expert, Data Quality, Consulting, Database Design, Process Improvement, Problem Solving, R, Tableau, Data Mining, Text Analytics, Data Management, Data Modeling, Automation, Business Analysis, SAS programming, Analytics, Business Analytics, Statistics, Predictive Analytics, Statistical Modeling, Business Intelligence, Data Analysis, Segmentation, Predictive Modeling, ETL, VBA, Master Data Management, Data Warehousing, Microstrategy, Competitive Intelligence, Big Data, Requirements Gathering, SAS Programming, Strategy, SAS
Education
University of South Carolina-Columbia 2003 — 2005
Master of Science, Statistics
Ursinus College 1999 — 2003
Bachelor of Science, Mathematics
Pfizer August 2015 - Present
GlaxoSmithKline May 2013 - August 2015
GlaxoSmithKline April 2012 - May 2013
IMS Health October 2011 - March 2012
SDI May 2010 - October 2011
Catalyst360° September 2006 - May 2010
Skills
PL/SQL, MS Office Expert, Data Quality, Consulting, Database Design, Process Improvement, Problem Solving, R, Tableau, Data Mining, Text Analytics, Data Management, Data Modeling, Automation, Business Analysis, SAS programming, Analytics, Business Analytics, Statistics, Predictive Analytics, Statistical Modeling, Business Intelligence, Data Analysis, Segmentation, Predictive Modeling, ETL, VBA, Master Data Management, Data Warehousing, Microstrategy, Competitive Intelligence, Big Data, Requirements Gathering, SAS Programming, Strategy, SAS
Education
University of South Carolina-Columbia 2003 — 2005
Master of Science, Statistics
Ursinus College 1999 — 2003
Bachelor of Science, Mathematics
Marco Anglesio Marco Anglesio's Catalyst360° Experience November 2008 - May 2011
Job Marketing and Statistical Research
Industry Market Research
Experience
Northampton Community College January 2015 - Present
Community College of Philadelphia June 2012 - March 2015
Toastmasters International June 2011 - June 2013
Delaware County Toastmasters July 2010 - June 2011
Catalyst360° November 2008 - May 2011
Delaware County Toastmasters July 2009 - June 2010
Vrije Universiteit Amsterdam May 2007 - August 2007
Ebisu Solutions October 2004 - August 2006
Nurun Inc February 1999 - October 2004
Skills
Market Research, Business Strategy, Team Leadership, Consumer Insights, Customer Relations, Customer Satisfaction, Leadership, Strategy, Project Management, CRM, Competitive Analysis, Public Speaking, Customer Insight, Marketing, Analytics, Analysis, Business Analysis, Strategic Planning, Program Management, Customer Service, Process Improvement, Management
Education
University of Notre Dame - Mendoza College of Business 2006 — 2008
MBA, Consulting / Marketing, cum laude
University of London
BSc, Mathematics
Queen's University
BA, Psychology
Northampton Community College January 2015 - Present
Community College of Philadelphia June 2012 - March 2015
Toastmasters International June 2011 - June 2013
Delaware County Toastmasters July 2010 - June 2011
Catalyst360° November 2008 - May 2011
Delaware County Toastmasters July 2009 - June 2010
Vrije Universiteit Amsterdam May 2007 - August 2007
Ebisu Solutions October 2004 - August 2006
Nurun Inc February 1999 - October 2004
Skills
Market Research, Business Strategy, Team Leadership, Consumer Insights, Customer Relations, Customer Satisfaction, Leadership, Strategy, Project Management, CRM, Competitive Analysis, Public Speaking, Customer Insight, Marketing, Analytics, Analysis, Business Analysis, Strategic Planning, Program Management, Customer Service, Process Improvement, Management
Education
University of Notre Dame - Mendoza College of Business 2006 — 2008
MBA, Consulting / Marketing, cum laude
University of London
BSc, Mathematics
Queen's University
BA, Psychology
Danette Williams Danette Williams's Catalyst360° Experience April 2010 - Present
Job Client Services Project Manager
Industry Information Technology and Services
Experience
Catalyst360° April 2010 - Present
Catalyst360° September 2001 - April 2010
Prudential Financial 1997 - 2001
The Prudential 1993 - 1997
Skills
SDLC, Vendor Management, MS Project, Team Leadership, IT Strategy, Visio, Integration, Project Management, PMO, Agile Methodologies, Business Analysis, Business Intelligence, COBOL, Change Management, Data Warehousing
Education
Hampton University 1988 — 1993
B.S., Computer Science
Catalyst360° April 2010 - Present
Catalyst360° September 2001 - April 2010
Prudential Financial 1997 - 2001
The Prudential 1993 - 1997
Skills
SDLC, Vendor Management, MS Project, Team Leadership, IT Strategy, Visio, Integration, Project Management, PMO, Agile Methodologies, Business Analysis, Business Intelligence, COBOL, Change Management, Data Warehousing
Education
Hampton University 1988 — 1993
B.S., Computer Science
Jill Ayres Jill Ayres's Catalyst360° Experience September 2007 - June 2010
Job Implementation and Support Coordinator at LRP Publications
Industry Publishing
Experience
LRP Publications May 2015 - Present
Togglebox.com June 2010 - August 2014
Catalyst360° September 2007 - June 2010
Catalyst360° August 2005 - September 2007
Catalyst360° May 2005 - August 2005
Skills
Management, Customer Service, Training, Call Centers, Healthcare, Healthcare Management, Skincare and Esthetics, Mentoring New Hires, Classroom Training, Webinars, Siebel 7.x, Sales, Acquisitions, Hiring, Microdermabrasion, Beauty Industry, Pennsylvania State..., Client Billing, Technology Needs...
Education
Penn State University 2000 — 2004
Bachelor of Arts (B.A.), English
LRP Publications May 2015 - Present
Togglebox.com June 2010 - August 2014
Catalyst360° September 2007 - June 2010
Catalyst360° August 2005 - September 2007
Catalyst360° May 2005 - August 2005
Skills
Management, Customer Service, Training, Call Centers, Healthcare, Healthcare Management, Skincare and Esthetics, Mentoring New Hires, Classroom Training, Webinars, Siebel 7.x, Sales, Acquisitions, Hiring, Microdermabrasion, Beauty Industry, Pennsylvania State..., Client Billing, Technology Needs...
Education
Penn State University 2000 — 2004
Bachelor of Arts (B.A.), English
Marly Surena-Llorens Marly Surena-Llorens's Catalyst360° Experience June 2006 - May 2011
Job Producer Specialist at The Hartford
Industry Insurance
Experience
The Hartford February 2014 - Present
The Hartford December 2011 - February 2014
The Hartford May 2011 - December 2011
Catalyst360° June 2006 - May 2011
The Hartford September 1995 - June 2006
Skills
Producer Licensing, SharePoint, Business Objects, Vendor, SBS, Siebel, Insurance, Compliance, Sales, Call Centers, Customer Service, Process Improvement, Underwriting, Employee Benefits, Business Process..., Property & Casualty..., Analysis, Microsoft Office, Team Building, Leadership, Risk Management, Microsoft Excel
Education
Quinnipiac University 2015 — 2017
Master of Science (M.S.), Business Analytics
American InterContinental University 2005 — 2006
BA, Business Management
American InterContinental University 2004 — 2005
AS, Business Administration; Economics and Project Management
The Hartford February 2014 - Present
The Hartford December 2011 - February 2014
The Hartford May 2011 - December 2011
Catalyst360° June 2006 - May 2011
The Hartford September 1995 - June 2006
Skills
Producer Licensing, SharePoint, Business Objects, Vendor, SBS, Siebel, Insurance, Compliance, Sales, Call Centers, Customer Service, Process Improvement, Underwriting, Employee Benefits, Business Process..., Property & Casualty..., Analysis, Microsoft Office, Team Building, Leadership, Risk Management, Microsoft Excel
Education
Quinnipiac University 2015 — 2017
Master of Science (M.S.), Business Analytics
American InterContinental University 2005 — 2006
BA, Business Management
American InterContinental University 2004 — 2005
AS, Business Administration; Economics and Project Management
Sikiru Abdul Sikiru Abdul's Catalyst360° Experience July 2012 - December 2012
Job Team Supervisor at Sykes
Industry Accounting
Experience
Sykes Enterprises, Inc May 2014 - Present
Manpower/Corporate Call Center, Inc. September 2013 - December 2013
Catalyst360° July 2012 - December 2012
Wells Fargo Auto Finance January 2004 - May 2010
D&B RMS (Iqor) January 2003 - December 2003
Osam Electronics Repair Company March 1997 - June 2002
Skills
Payments, Accounting, Payroll, Customer Service, Data Entry, Outlook, Credit, Budgets, Financial Analysis, Microsoft Excel, accounts..., Resident Producer:..., Customer Satisfaction, Banking, Training, Loans, Access, Cross-functional Team..., Leadership, Risk Management, Process Improvement, Finance, Call Centers, Sales Management, Management, Insurance, Microsoft Office, Sales, Team Building, Coaching
Education
University of Phoenix 2007 — 2011
Bachelor of Science, Business
University of Benin 1994 — 1997
Advanced Diploma, Banking and Finance
Abusi Odumare Academy 1975 — 1980
High School Diploma, Business Operations Manager and leadership
Sykes Enterprises, Inc May 2014 - Present
Manpower/Corporate Call Center, Inc. September 2013 - December 2013
Catalyst360° July 2012 - December 2012
Wells Fargo Auto Finance January 2004 - May 2010
D&B RMS (Iqor) January 2003 - December 2003
Osam Electronics Repair Company March 1997 - June 2002
Skills
Payments, Accounting, Payroll, Customer Service, Data Entry, Outlook, Credit, Budgets, Financial Analysis, Microsoft Excel, accounts..., Resident Producer:..., Customer Satisfaction, Banking, Training, Loans, Access, Cross-functional Team..., Leadership, Risk Management, Process Improvement, Finance, Call Centers, Sales Management, Management, Insurance, Microsoft Office, Sales, Team Building, Coaching
Education
University of Phoenix 2007 — 2011
Bachelor of Science, Business
University of Benin 1994 — 1997
Advanced Diploma, Banking and Finance
Abusi Odumare Academy 1975 — 1980
High School Diploma, Business Operations Manager and leadership
Jeffrey Carroll, PHR, SHRM - CP Jeffrey Carroll, PHR, SHRM - CP's Catalyst360° Experience April 2009 - June 2013
Job Director of Human Resources at QSI/Nextgen
Industry Information Technology and Services
Experience
QSI NextGen Healthcare September 2014 - Present
QSI NextGen Healthcare June 2013 - September 2014
Catalyst360° April 2009 - June 2013
Catalyst360° December 2007 - April 2009
Merck July 2007 - December 2007
Touchstone Wireless February 2007 - July 2007
Skills
Employee Relations, Employee Engagement, Full-cycle Recruiting, Talent Management, Talent Acquisition, Talent Development, Talent Selection, Developing Talent, Sales Recruitment, Benefits Administration, Interviewing, Onboarding, Orientation, Employee Training, Employment Law..., Succession Planning, Strategic HR, Strategic Thinking, HR Policies, HR Software, HR Policy Formulation, HR Project Management, Leadership, Interviews, New Hire Orientations, Recruiting, Coaching, Personnel Management, Screening
Education
Strayer University-Pennsylvania 2010 — 2014
MBA, Management
Bloomsburg University of Pennsylvania 2002 — 2006
Bachelors of Science in Business Administration, Management/Human Resources
QSI NextGen Healthcare September 2014 - Present
QSI NextGen Healthcare June 2013 - September 2014
Catalyst360° April 2009 - June 2013
Catalyst360° December 2007 - April 2009
Merck July 2007 - December 2007
Touchstone Wireless February 2007 - July 2007
Skills
Employee Relations, Employee Engagement, Full-cycle Recruiting, Talent Management, Talent Acquisition, Talent Development, Talent Selection, Developing Talent, Sales Recruitment, Benefits Administration, Interviewing, Onboarding, Orientation, Employee Training, Employment Law..., Succession Planning, Strategic HR, Strategic Thinking, HR Policies, HR Software, HR Policy Formulation, HR Project Management, Leadership, Interviews, New Hire Orientations, Recruiting, Coaching, Personnel Management, Screening
Education
Strayer University-Pennsylvania 2010 — 2014
MBA, Management
Bloomsburg University of Pennsylvania 2002 — 2006
Bachelors of Science in Business Administration, Management/Human Resources
Mark Harter's Catalyst360° Experience
Job Training and Creative Media Professional
Industry E-Learning
Experience
Catalyst360°
Skills
Video Production, Virtual Training, Captivate, Web Design, E-learning, Flash, Graphic Design, Instructional Design, E-learning Development, Educational Technology, Online Training, Learning Management, Adult Education, Camtasia, Instructor-led Training, Instructional Technology, Multimedia, Distance Learning, Blended Learning, Dreamweaver, Photoshop, Adobe Creative Suite, Curriculum Development, Social Media, Wordpress, Illustrator, Learning Technology, Web Development, Video, E-Learning
Education
Kutztown University of Pennsylvania
Catalyst360°
Skills
Video Production, Virtual Training, Captivate, Web Design, E-learning, Flash, Graphic Design, Instructional Design, E-learning Development, Educational Technology, Online Training, Learning Management, Adult Education, Camtasia, Instructor-led Training, Instructional Technology, Multimedia, Distance Learning, Blended Learning, Dreamweaver, Photoshop, Adobe Creative Suite, Curriculum Development, Social Media, Wordpress, Illustrator, Learning Technology, Web Development, Video, E-Learning
Education
Kutztown University of Pennsylvania
Belinda Thomma Belinda Thomma's Catalyst360° Experience January 2001 - March 2011
Job shft manager at Long John Silver's, LLC
Industry Food & Beverages
Experience
Long John Silver's, LLC April 2011 - Present
Catalyst360° January 2001 - March 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Food, Social Media, Restaurants, Strategic Planning, Management, Event Planning, Sales, Food & Beverage, Marketing Strategy, Marketing, Inventory Management, Budgets, Food Service, Team Building, Event Management, Hospitality
Education
Cedar Crest College 2008 — 2015
Bachelor's degree, History
Lehigh Carbon Community College 2002 — 2008
Associate of Arts (AA), Education
Long John Silver's, LLC April 2011 - Present
Catalyst360° January 2001 - March 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Food, Social Media, Restaurants, Strategic Planning, Management, Event Planning, Sales, Food & Beverage, Marketing Strategy, Marketing, Inventory Management, Budgets, Food Service, Team Building, Event Management, Hospitality
Education
Cedar Crest College 2008 — 2015
Bachelor's degree, History
Lehigh Carbon Community College 2002 — 2008
Associate of Arts (AA), Education
Mary Addesso's Catalyst360° Experience April 2010 - July 2011
Job Sr. Financial Analyst at UnitedHealthcare
Industry Insurance
Experience
UnitedHealthcare February 2013 - Present
Ally Financial Inc. July 2011 - January 2013
Catalyst360° April 2010 - July 2011
Advanta Bank November 2004 - July 2009
Penncro Associates September 2002 - November 2004
Skills
Analysis, Analytics, SAS, Credit Cards, Process Improvement, Business Analysis, Data Analysis, Financial Analysis, Financial Risk, Banking, SQL, Business Intelligence, Finance, Credit, Basel II, Financial Modeling, Securitization, Credit Risk
Education
La Salle University - School of Business Administration 2006 — 2009
MBA, Finance
Temple University - Fox School of Business and Management 1997 — 2002
Bachelors, MIS
UnitedHealthcare February 2013 - Present
Ally Financial Inc. July 2011 - January 2013
Catalyst360° April 2010 - July 2011
Advanta Bank November 2004 - July 2009
Penncro Associates September 2002 - November 2004
Skills
Analysis, Analytics, SAS, Credit Cards, Process Improvement, Business Analysis, Data Analysis, Financial Analysis, Financial Risk, Banking, SQL, Business Intelligence, Finance, Credit, Basel II, Financial Modeling, Securitization, Credit Risk
Education
La Salle University - School of Business Administration 2006 — 2009
MBA, Finance
Temple University - Fox School of Business and Management 1997 — 2002
Bachelors, MIS
Mark Sturtevant, PMP's Catalyst360° Experience 2006 - Present
Job Project Manager at The Hartford
Industry Consumer Services
Experience
The Hartford January 2006 - Present
Catalyst360 2006 - Present
Prudential 1999 - 2005
Skills
Program Management, Change Management, Vendor Management, Customer Relations, Risk Management
Education
University of Pittsburgh 1993 — 1997
BS, Accounting
The Hartford January 2006 - Present
Catalyst360 2006 - Present
Prudential 1999 - 2005
Skills
Program Management, Change Management, Vendor Management, Customer Relations, Risk Management
Education
University of Pittsburgh 1993 — 1997
BS, Accounting
Jaynee Lowry's Catalyst360° Experience December 2012 - January 2014
Job Senior Project Manager
Industry Information Technology and Services
Experience
Optum January 2014 - Present
Catalyst360° December 2012 - January 2014
Mission Staff October 2009 - December 2012
Daroff Design May 2006 - October 2009
BLT Architects July 2001 - May 2006
Skills
Interior Design, Interior Architecture, Design Research, Project Management, Space planning, Space-planning, Submittals, Vendor Management
Education
University of Cincinnati 1992 — 1999
BS in Interior Design, Interior Design
Optum January 2014 - Present
Catalyst360° December 2012 - January 2014
Mission Staff October 2009 - December 2012
Daroff Design May 2006 - October 2009
BLT Architects July 2001 - May 2006
Skills
Interior Design, Interior Architecture, Design Research, Project Management, Space planning, Space-planning, Submittals, Vendor Management
Education
University of Cincinnati 1992 — 1999
BS in Interior Design, Interior Design
Charles VanNatter's Catalyst360° Experience December 2011 - August 2014
Job Sr Manager Cust Service Strategy & Ops at Comcast Business
Industry Consumer Services
Experience
Comcast Business August 2014 - Present
Catalyst360° December 2011 - August 2014
Comcast Cable August 2010 - December 2011
Comcast Cable April 2009 - August 2010
Comcast Cable April 2001 - April 2009
QVC August 2000 - April 2001
Skills
Call Center, Forecasting, Resource Management, Workforce Management, Forecasting Models, Vendor Management, Capacity Planning, Budgeting, Metrics, Budgets, Call Centers, Analysis, Leadership, Process Improvement, Customer Satisfaction, Management, Telecommunications, Outsourcing, Business Process, Project Planning, Training
Education
Eastern University 1995 — 1998
Bachelors, Organizational Dynamics
Comcast Business August 2014 - Present
Catalyst360° December 2011 - August 2014
Comcast Cable August 2010 - December 2011
Comcast Cable April 2009 - August 2010
Comcast Cable April 2001 - April 2009
QVC August 2000 - April 2001
Skills
Call Center, Forecasting, Resource Management, Workforce Management, Forecasting Models, Vendor Management, Capacity Planning, Budgeting, Metrics, Budgets, Call Centers, Analysis, Leadership, Process Improvement, Customer Satisfaction, Management, Telecommunications, Outsourcing, Business Process, Project Planning, Training
Education
Eastern University 1995 — 1998
Bachelors, Organizational Dynamics
Joe McGinnis's Catalyst360° Experience December 2006 - Present
Job Manager, Platform Services at The Hartford
Industry Information Technology and Services
Experience
Catalyst360° December 2006 - Present
The Hartford May 2001 - December 2006
The Hartford April 1999 - May 2001
The Hartford June 1997 - April 1999
Skills
Change Management, MS Project, Technical Architecture, PCI DSS, Cisco Technologies, Avaya, Performance Management, Problem Solving, Strategic Planning, IT Operations, DHCP, DNS management, TCP/IP Protocol Suite, Application Profiling, Wireless Networking, QoS, VoIP, Troubleshooting
Education
DeVry University 2007 — 2008
Bachelor of Science (B.S.), Technical Management
CHI Institute 1986 — 1986
Certificate, Computer Technology/Computer Systems Technology
Bucks County Community College 1982 — 1984
Associate of Arts (A.A.), Fine Arts
Catalyst360° December 2006 - Present
The Hartford May 2001 - December 2006
The Hartford April 1999 - May 2001
The Hartford June 1997 - April 1999
Skills
Change Management, MS Project, Technical Architecture, PCI DSS, Cisco Technologies, Avaya, Performance Management, Problem Solving, Strategic Planning, IT Operations, DHCP, DNS management, TCP/IP Protocol Suite, Application Profiling, Wireless Networking, QoS, VoIP, Troubleshooting
Education
DeVry University 2007 — 2008
Bachelor of Science (B.S.), Technical Management
CHI Institute 1986 — 1986
Certificate, Computer Technology/Computer Systems Technology
Bucks County Community College 1982 — 1984
Associate of Arts (A.A.), Fine Arts
Joseph Kargol's Catalyst360° Experience July 2012 - December 2012
Job Licensed Realtor at Smart Way America
Industry Real Estate
Experience
Smart Way America April 2012 - Present
Jackson Hewitt December 2008 - Present
Catalyst360° July 2012 - December 2012
Weichert Acclaim October 2009 - 2011
US Department of Commerce, Census Dept. April 2009 - July 2010
Prudential Associates Real Estate August 2007 - October 2009
Ashwin-Ushas 2006 - 2006
Hatco Co. 2004 - 2006
Anderol co. 1998 - 2004
Chromak Research June 1997 - February 1998
Skills
Chemistry, HPLC, Analytical Chemistry, UV/Vis, Organic Chemistry, Gas Chromatography, IR, Chromatography, NMR, FTIR, Sop, Quality Control, Laboratory, TGA, Pharmaceutical Industry
Education
Northampton Community College 2009 — 2009
none, pharmacy technician
Raritan Valley Community College 1997 — 1999
none, computer programming
Iowa State University 1978 — 1979
post-doc, chemsitry
University of Delaware 1974 — 1978
Ph. D., chemistry
Lebanon Valley College 1970 — 1974
BS in Chemistry, chemistry - liberal arts
Smart Way America April 2012 - Present
Jackson Hewitt December 2008 - Present
Catalyst360° July 2012 - December 2012
Weichert Acclaim October 2009 - 2011
US Department of Commerce, Census Dept. April 2009 - July 2010
Prudential Associates Real Estate August 2007 - October 2009
Ashwin-Ushas 2006 - 2006
Hatco Co. 2004 - 2006
Anderol co. 1998 - 2004
Chromak Research June 1997 - February 1998
Skills
Chemistry, HPLC, Analytical Chemistry, UV/Vis, Organic Chemistry, Gas Chromatography, IR, Chromatography, NMR, FTIR, Sop, Quality Control, Laboratory, TGA, Pharmaceutical Industry
Education
Northampton Community College 2009 — 2009
none, pharmacy technician
Raritan Valley Community College 1997 — 1999
none, computer programming
Iowa State University 1978 — 1979
post-doc, chemsitry
University of Delaware 1974 — 1978
Ph. D., chemistry
Lebanon Valley College 1970 — 1974
BS in Chemistry, chemistry - liberal arts
T.J. Sylla's Catalyst360° Experience March 2011 - September 2011
Job Network Engineer at CoreDial, LLC
Industry Information Technology and Services
Experience
CoreDial, LLC October 2013 - Present
Advanced Network Products, Inc. July 2010 - October 2013
Catalyst360° March 2011 - September 2011
Comcast Cable September 2008 - September 2009
Comcast Cable September 2007 - September 2008
Comcast Cable June 2007 - August 2007
Klein & Hoffman May 2007 - June 2007
Skills
Linux, DNS, Networking, RIP, EIGRP, Security, Active Directory, Network Administration, TCP/IP, Data Center, Cisco Routers, DHCP, Routing, RIPv2, OSPF, Switches, Troubleshooting, BGPv4, IGRP, Cisco Routing &..., VoIP, CCNA, Cisco Technologies, VPN, WAN, STP, 802.1q, VTP, CCENT, Software Documentation, XP, Technical Support, Microsoft Exchange, Operating Systems, Network Engineering, Integration, Windows XP, Disaster Recovery, Firewalls, Network Security, Telecommunications, Information Technology
Education
Drexel University 2009 — 2013
B.S., Information Technology
Community College of Philadelphia 2007 — 2009
Computer Information Systems
Strawberry Mansion High School 2004 — 2007
High School Diploma
CoreDial, LLC October 2013 - Present
Advanced Network Products, Inc. July 2010 - October 2013
Catalyst360° March 2011 - September 2011
Comcast Cable September 2008 - September 2009
Comcast Cable September 2007 - September 2008
Comcast Cable June 2007 - August 2007
Klein & Hoffman May 2007 - June 2007
Skills
Linux, DNS, Networking, RIP, EIGRP, Security, Active Directory, Network Administration, TCP/IP, Data Center, Cisco Routers, DHCP, Routing, RIPv2, OSPF, Switches, Troubleshooting, BGPv4, IGRP, Cisco Routing &..., VoIP, CCNA, Cisco Technologies, VPN, WAN, STP, 802.1q, VTP, CCENT, Software Documentation, XP, Technical Support, Microsoft Exchange, Operating Systems, Network Engineering, Integration, Windows XP, Disaster Recovery, Firewalls, Network Security, Telecommunications, Information Technology
Education
Drexel University 2009 — 2013
B.S., Information Technology
Community College of Philadelphia 2007 — 2009
Computer Information Systems
Strawberry Mansion High School 2004 — 2007
High School Diploma
Andy McGoff's Catalyst360° Experience September 2000 - June 2013
Job Sr Network Engineer at QAD
Industry Information Technology and Services
Experience
QAD June 2013 - Present
Catalyst360° September 2000 - June 2013
Skills
Call Centers, Disaster Recovery, Vendor Management, SDLC, Troubleshooting, Integration, Cisco Technologies, Software Documentation, Enterprise Architecture, Process Improvement, Visio, IT Strategy, Team Leadership, Windows, Project Management, MS Project, Active Directory, Business Analysis
Education
Montgomery County Community College 2011 — 2015
Business Management
Bucks County Technical School 1994 — 1997
Computer Maintenance Technology
QAD June 2013 - Present
Catalyst360° September 2000 - June 2013
Skills
Call Centers, Disaster Recovery, Vendor Management, SDLC, Troubleshooting, Integration, Cisco Technologies, Software Documentation, Enterprise Architecture, Process Improvement, Visio, IT Strategy, Team Leadership, Windows, Project Management, MS Project, Active Directory, Business Analysis
Education
Montgomery County Community College 2011 — 2015
Business Management
Bucks County Technical School 1994 — 1997
Computer Maintenance Technology
Tina Goodwin's Catalyst360° Experience March 2011 - December 2013
Job Senior Director at United Health Group
Industry Telecommunications
Experience
Optum January 2015 - Present
UnitedHealth Group January 2014 - December 2014
Catalyst360° March 2011 - December 2013
Catalyst360° May 2008 - February 2011
Catalyst360° January 2005 - April 2008
Skills
Change Management, Six Sigma, Operations Management, Call Center, Knowledge Management, Continuous Improvement, Call Centers, Cross-functional Team..., CRM, SDLC, Management, Process Improvement, Leadership, Program Management, Business Process..., Project Planning, Team Leadership, Customer Satisfaction, Project Management, Business Analysis, Vendor Management, Team Management, Analysis, Business Process, Customer Experience, Problem Solving, Customer Service
Education
DeSales University 2014 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General
Prosci/ADKAR Change Management Certification 2012 — 2012
University of Michigan 2006 — 2006
Six Sigma Green Belt Certification
Gwynedd-Mercy College 1996 — 2002
Optum January 2015 - Present
UnitedHealth Group January 2014 - December 2014
Catalyst360° March 2011 - December 2013
Catalyst360° May 2008 - February 2011
Catalyst360° January 2005 - April 2008
Skills
Change Management, Six Sigma, Operations Management, Call Center, Knowledge Management, Continuous Improvement, Call Centers, Cross-functional Team..., CRM, SDLC, Management, Process Improvement, Leadership, Program Management, Business Process..., Project Planning, Team Leadership, Customer Satisfaction, Project Management, Business Analysis, Vendor Management, Team Management, Analysis, Business Process, Customer Experience, Problem Solving, Customer Service
Education
DeSales University 2014 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General
Prosci/ADKAR Change Management Certification 2012 — 2012
University of Michigan 2006 — 2006
Six Sigma Green Belt Certification
Gwynedd-Mercy College 1996 — 2002
Gerard Schott's Catalyst360° Experience December 2006 - Present
Job Director, PMO at Catalyst360°
Industry Financial Services
Experience
Catalyst360° December 2006 - Present
Project Management Consulting Company April 2004 - December 2006
Advanta Corporation February 1996 - December 2003
Skills
Program Management, MS Project, Change Management, SDLC, Cross-functional Team..., Management, PMO
Education
University of Oklahoma 1982 — 1984
MS, Economics
Catalyst360° December 2006 - Present
Project Management Consulting Company April 2004 - December 2006
Advanta Corporation February 1996 - December 2003
Skills
Program Management, MS Project, Change Management, SDLC, Cross-functional Team..., Management, PMO
Education
University of Oklahoma 1982 — 1984
MS, Economics
James Sebastian's Catalyst360° Experience September 2010 - March 2011
Job Software Engineer
Industry Computer Software
Experience
InnovaSystems International, LLC April 2014 - Present
Insurance Data Processing, Inc May 2013 - March 2014
Bentley Systems January 2013 - March 2013
Catalyst360° September 2010 - March 2011
PJM Interconnection September 2009 - March 2010
Advanced Control Components September 2008 - March 2009
Best Cast January 2007 - September 2007
Zephyr Management, L.P. June 2005 - July 2005
Comet Systems, Inc. July 2004 - August 2004
Skills
C#, Selenium, ASP.NET MVC, SQL, jQuery, Visual Studio, TFS, Agile Web Development, JavaScript, Windows, XML, ASP.NET AJAX, CUDA, Python
Education
Drexel University 2007 — 2012
Bachelor of Science
Northfield Mount Hermon School 2003 — 2006
Highschool Diploma
InnovaSystems International, LLC April 2014 - Present
Insurance Data Processing, Inc May 2013 - March 2014
Bentley Systems January 2013 - March 2013
Catalyst360° September 2010 - March 2011
PJM Interconnection September 2009 - March 2010
Advanced Control Components September 2008 - March 2009
Best Cast January 2007 - September 2007
Zephyr Management, L.P. June 2005 - July 2005
Comet Systems, Inc. July 2004 - August 2004
Skills
C#, Selenium, ASP.NET MVC, SQL, jQuery, Visual Studio, TFS, Agile Web Development, JavaScript, Windows, XML, ASP.NET AJAX, CUDA, Python
Education
Drexel University 2007 — 2012
Bachelor of Science
Northfield Mount Hermon School 2003 — 2006
Highschool Diploma
Jill Purificato's Catalyst360° Experience June 2014 - September 2014
Job Client Support 1 at HealthWeb Solutions, LLC
Industry Hospital & Health Care
Experience
HealthWeb Solutions, LLC October 2014 - Present
Catalyst360° June 2014 - September 2014
Conversion Technologies International, Inc. September 2013 - March 2014
express scripts January 2013 - May 2013
Prudential Financial June 2012 - September 2012
The Home Depot March 2009 - April 2010
Longwood Gardens May 2006 - August 2008
Skills
Time Management, Typing, Customer Service, MS Office Suite, Inventory Management, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Sales, Retail, Research, Interpersonal..., Social Media, Merchandising, Medical Terminology, ICD-9, Microsoft Office
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Masters, Public Administration:Health Care, 3.5--final GPA
Bucks County Community College 2009 — 2013
Certificate, Medical Coding and Biling, 3.89-final GPA
Pennsylvania College of Technology 2004 — 2008
Bachelor of Science, Technology Management
HealthWeb Solutions, LLC October 2014 - Present
Catalyst360° June 2014 - September 2014
Conversion Technologies International, Inc. September 2013 - March 2014
express scripts January 2013 - May 2013
Prudential Financial June 2012 - September 2012
The Home Depot March 2009 - April 2010
Longwood Gardens May 2006 - August 2008
Skills
Time Management, Typing, Customer Service, MS Office Suite, Inventory Management, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Sales, Retail, Research, Interpersonal..., Social Media, Merchandising, Medical Terminology, ICD-9, Microsoft Office
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Masters, Public Administration:Health Care, 3.5--final GPA
Bucks County Community College 2009 — 2013
Certificate, Medical Coding and Biling, 3.89-final GPA
Pennsylvania College of Technology 2004 — 2008
Bachelor of Science, Technology Management
James A. Waters's Catalyst360° Experience April 2001 - Present
Job Systems Consultant at Catalyst360°
Industry Consumer Services
Experience
Catalyst360° April 2001 - Present
Prudential Healthcare 1985 - 1997
Skills
Call Center, Process Improvement, Business Analysis, Team Leadership, Vendor Management, Change Management, Visio, Call Centers, SharePoint, Business Intelligence, Integration, Program Management, Business Process...
Education
Penn State University 1978 — 1983
Catalyst360° April 2001 - Present
Prudential Healthcare 1985 - 1997
Skills
Call Center, Process Improvement, Business Analysis, Team Leadership, Vendor Management, Change Management, Visio, Call Centers, SharePoint, Business Intelligence, Integration, Program Management, Business Process...
Education
Penn State University 1978 — 1983
Rachel Granoff's Catalyst360° Experience February 2014 - Present
Job Sales service at Optum 360°
Industry Restaurants
Experience
Catalyst360° February 2014 - Present
Skills
Word, Customer Service, Microsoft Office, Excel, Customer Relations, Scheduling, Data Entry, Process Scheduler, Retail, PowerPoint, Social Networking, Email Marketing, Event Planning, Public Relations, Merchandising, Marketing Communications, Advertising, Event Management, Facebook, Sales, Microsoft Excel, Microsoft Word, Public Speaking, Outlook, BA in American Studies
Education
Penn State University 1999 — 2002
American Studies, History
Penn State University 1999 — 2002
Bachelor of Arts (B.A.), American Studies
Robert E. Lamberton 1979 — 1983
Robert E. Lamberton
Catalyst360° February 2014 - Present
Skills
Word, Customer Service, Microsoft Office, Excel, Customer Relations, Scheduling, Data Entry, Process Scheduler, Retail, PowerPoint, Social Networking, Email Marketing, Event Planning, Public Relations, Merchandising, Marketing Communications, Advertising, Event Management, Facebook, Sales, Microsoft Excel, Microsoft Word, Public Speaking, Outlook, BA in American Studies
Education
Penn State University 1999 — 2002
American Studies, History
Penn State University 1999 — 2002
Bachelor of Arts (B.A.), American Studies
Robert E. Lamberton 1979 — 1983
Robert E. Lamberton
Bridget Paulus's Catalyst360° Experience July 2013 - Present
Job Customer Service and Sales Representative at Catalyst360°
Industry Writing and Editing
Experience
Catalyst360° July 2013 - Present
Northern Valley Gazette June 2012 - Present
Skills
Effective written and..., Licensed in Accident..., Customer Service, Latin, Creative Writing, Organization, Wor, PowerPoint, Microsoft Excel
Education
Brandeis University 2010 — 2013
Bachelor of Arts (BA), English Language and Literature, Classical Studies, and Creative Writing, 3.63
Catalyst360° July 2013 - Present
Northern Valley Gazette June 2012 - Present
Skills
Effective written and..., Licensed in Accident..., Customer Service, Latin, Creative Writing, Organization, Wor, PowerPoint, Microsoft Excel
Education
Brandeis University 2010 — 2013
Bachelor of Arts (BA), English Language and Literature, Classical Studies, and Creative Writing, 3.63
Scott Leibowitz's Catalyst360° Experience September 2013 - Present
Job Contact Center Resource Management at Catalyst360°
Industry Higher Education
Experience
Catalyst360° September 2013 - Present
Drexel University's LeBow College of Business September 2012 - Present
P&G contractors 2009 - 2013
City Blue inc 2007 - 2013
Skills
Project Planning, Microsoft Excel, Strategy, Forecasting, Analysis
Education
Drexel University
Catalyst360° September 2013 - Present
Drexel University's LeBow College of Business September 2012 - Present
P&G contractors 2009 - 2013
City Blue inc 2007 - 2013
Skills
Project Planning, Microsoft Excel, Strategy, Forecasting, Analysis
Education
Drexel University
Angela Booker's Catalyst360° Experience December 2007 - Present
Job Sales Agent at The Hartford
Industry Consumer Services
Experience
Catalyst360° December 2007 - Present
The Hartford December 2007 - Present
Colonial Penn Life Insurance November 2003 - May 2005
AAA Auto/ Southern Cali December 1994 - September 2002
Skills
Sales, Customer Service..., Sales, Customer Service, Financial Risk
Education
Temple University 1979 — 1982
None, Business/Corporate Communications, 3.0
Catalyst360° December 2007 - Present
The Hartford December 2007 - Present
Colonial Penn Life Insurance November 2003 - May 2005
AAA Auto/ Southern Cali December 1994 - September 2002
Skills
Sales, Customer Service..., Sales, Customer Service, Financial Risk
Education
Temple University 1979 — 1982
None, Business/Corporate Communications, 3.0
Colleen Markley's Catalyst360° Experience February 2009 - December 2014
Job Technical Expert at Catalyst360°
Industry Consumer Services
Experience
Optum January 2014 - Present
Catalyst360° February 2009 - December 2014
Skills
Customer Service, Call Centers, Microsoft Office, Leadership
Education
Lehigh Carbon Community College
Business Administration and Management, General
Optum January 2014 - Present
Catalyst360° February 2009 - December 2014
Skills
Customer Service, Call Centers, Microsoft Office, Leadership
Education
Lehigh Carbon Community College
Business Administration and Management, General
Joshua Lachman's Catalyst360° Experience April 2015 - Present
Job Student at Drexel University College of Business and Administration
Industry Information Technology and Services
Experience
Catalyst360° April 2015 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Leadership, Microsoft Word, Project Management, PowerPoint, Strategic Planning, Research
Education
Drexel University - College of Business and Administration 2013 — 2018
International Business
Catalyst360° April 2015 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Leadership, Microsoft Word, Project Management, PowerPoint, Strategic Planning, Research
Education
Drexel University - College of Business and Administration 2013 — 2018
International Business