Chase Credit Card Services
Industry: Consumer banking company
DescriptionJ.P. Morgan Chase Bank, N.A., doing business as Chase Bank, is a national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase & Co. Credit card support: 1 (800) 432-3117 CEO: Jamie Dimon (Dec 31, 2005–) Parent organization: JPMorgan Chase Headquarters: 270 Park Avenue, New York City, NY Founded: November 13, 2004, New York City, NY Number of employees: 189,315 (2016)
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Chase Credit Card Services Employees
Chase Credit Card Services September 2013 - July 2015
Ceres Food Group November 2012 - September 2013
Marianjoy Rehabilitation Hospital September 2010 - November 2012
Marianjoy Rehabilitation Hospital September 2010 - November 2012
Lending Solutions Inc June 2008 - September 2010
Lending Solutions June 2008 - September 2010
LiveOps August 2005 - September 2006
Xerox September 1985 - January 1997
Skills
Customer Service, Menu Development, Hospitals, Food, Nutrition, Nutritional Counseling, Culinary Skills, Dietetics, Management, Wellness, Nutrition Education, Cooking, Food Service, Customer Satisfaction, Budgets, Public Speaking, Catering, Team Building, Healthcare
Education
Harper College 2008 — 2010
Associate in Applied Science, Dietetic Technician
Harper College 2007 — 2010
Associates Degree of Applied Sciences, Dietetic Technician
University of Illinois
Bachelors of Arts Degree, Criminal Justice
University of Illinois at Chicago/Jane Addams School of Social Work
Social Work Administration and Policy
Aetna June 2014 - October 2014
Aeotek May 2014 - June 2014
Aerotek October 2013 - March 2014
Aerotek August 2012 - April 2013
Insight Global April 2012 - July 2012
Thirty-one Gifts LLC December 2010 - March 2012
Thirty-One Gifts 2010 - 2012
Palmetto GBA July 2008 - April 2010
Chase Credit Card Services May 2007 - December 2007
Computer Science Corporation October 2006 - May 2007
Skills
Training, Call Centers, Management, Time Management, Customer Service, Sales, Coaching, Sales Operations, Microsoft Excel, Employee Benefits, Direct Sales, Insurance, Process Improvement, Team Leadership, HIPAA, Medicare, Invoicing, Administrative...
Education
DeVry University 2009 — 2010
my Associates Degree; Associate, Health Information Technology
Hamburger University 1998 — 2001
DeVry University
Health Information/Medical Records Technology/Technician, 3.7
KIP Consulting & Design Inc 2013 - Present
Bridgewater Associates December 2013 - August 2014
Morgan Stanley 2012 - August 2013
Credit Suisse February 2012 - July 2012
North Shore Long Island Jewish Health System July 2010 - November 2011
The Nielsen Company February 2008 - April 2010
UBS November 2005 - March 2007
CHASE Credit Card Services 1994 - 2004
Scudder, Stevens & Clark 1987 - 1994
Citibank 1980 - 1985
Skills
Vendor Management, SDLC, Business Process..., PMO, Change Management, Information Technology, Project Management, Project Portfolio..., Process Improvement, Business Analysis, Business Process, PMP, Process Engineering, Consulting, Management, Requirements Gathering, Quality Assurance, IT Management, Business Intelligence, Team Building, Visio, Training, Leadership, Program Management, Software Project..., MS Project, IT Strategy, Software Development, Analysis, Integration, Outsourcing, CRM, Cross-functional Team..., Six Sigma, Risk Management, Organizational Change..., Governance
Education
Fordham Gabelli School of Business
MBA, Marketing
University at Albany, SUNY
BS, Business Administration
Self employed September 2011 - Present
Zaicom Research Plus USA March 2009 - September 2011
Chase Credit Card Services October 2006 - February 2009
Paragon Research & Consulting 2004 - 2007
MRx Health November 2005 - October 2006
Principal Financial Group 1989 - 1996
Opinion Research Corporation - USA 1985 - 1989
Skills
Qualtiative..., Market Research, Research, Analysis, Qualitative Research, Ethnography, Healthcare, Marketing Research, Quantitative Research, Strategic Planning, Public Speaking, Focus Groups, Marketing Management, Team Building, Analytics, Microsoft Office, Market Analysis, Customer Insight, Budgets, Management, Competitive Intelligence, Segmentation, Project Management, Consumer Behaviour, Financial Services, Quantitative Research..., Consumer Insights, Budgeting, Primary Research, Competitive Analysis, Strategy, Advertising Research, Market Intelligence, Online Research, Survey Design, Data Analysis, Marketing Strategy, Survey Research, Pharmaceutical Industry
Education
Drake University
BFA, Speech Communications -- Small Group Dynamics, Marketing;, Magna Cum Laude, President's List, Dean's List every semester
Roosevelt High School 1976 — 1979
general, general
Franklin Jr. High 1973 — 1976
general, general
Marshall Wolf Automation, Inc. February 2015 - Present
NEP Electronics July 2013 - February 2015
Graybar May 2012 - December 2012
Heilind Electronics July 2010 - June 2012
Cherne Family Chiropractic January 2010 - July 2010
Money Management International January 2008 - July 2009
Red Robin Gourmet Burgers August 2005 - July 2009
Chase Credit Card Services September 2006 - December 2007
Knowledge Learning Corporation November 2003 - August 2006
Caribou Coffee November 2002 - July 2005
Skills
Microsoft Office, Microsoft Excel, Interpersonal, Order Entry, Pricing Negotiations, Customer Service, Problem Solving, Customer Relations, Word, PowerPoint, Negotiation, Outlook, Process Improvement, Account Management, Pricing, Team Building, Teamwork, Contract Negotiation, Customer Satisfaction, Team Leadership, New Business Development, Public Speaking, Administration, Sales Support, Windows, Product Marketing, Telecommunications, English, Customer Retention, Building Relationships, Phone sales, Phone sk, Written Skills, Team Oriented, Goal Oriented, Elecrronics, Sales, CRM, B2B, Inventory Management, Direct Sales, Marketing, Key Account Management, Time Management, Solution Selling, Cold Calling, Training, Retail, Sales Operations, Leadership
Education
Elgin Community College 2002 — 2003
No Degree, General Studies
Harry D Jacobs High School 1999 — 2002
Diploma
Kind Partners Inc. April 2010 - Present
Westwoods Solutions Group, Inc. April 2010 - Present
B+ Foundation Board of Directors April 2008 - Present
Barclaycard US January 2007 - October 2010
Chase Credit Card Services 2005 - 2007
VISA USA 2002 - 2005
Juniper Bank January 2000 - January 2002
First USA Bank January 1999 - January 2000
Ultimatebid.com 2000 - 2000
MBNA 1993 - 1999
Skills
Business Development, Telemarketing, New Business Development, Acquisitions, Account Management, Strategic Planning, Credit, Call Center, Sales, Marketing, Leadership, Forecasting, Vendor Management, Strategy, Management, Direct Marketing, Contract Negotiation, Cross-functional Team..., Sales Management, Program Management, Product Management, Financial Services, Customer Retention, P&L Management, CRM, Mergers & Acquisitions, Marketing Strategy, Budgets, Executive Management, Segmentation, Product Development, Credit Cards, Negotiation, Operations Management, Customer Acquisition, Portfolio Management, Brand Management, Analytics, Strategic Partnerships, Customer Satisfaction, Relationship Management, Start-ups, Banking, E-commerce, Risk Management, Customer Experience, Business Strategy, Payments, Retail, Call Centers
Education
Rockefeller College of Public Affairs and Policy 1989 — 1993
B.A, Political Science
University at Albany, SUNY 1989 — 1993
B.A
Theorem February 2014 - Present
Theorem January 2013 - Present
Red Seven Productions March 2011 - January 2013
New York Blood Center August 2007 - November 2012
Chase Credit Card Services September 2006 - July 2007
NY Arts Magazine May 2006 - September 2006
Skills
InDesign, Illustrator, Photoshop, PowerPoint, Social Media Marketing, Microsoft Excel, Google Analytics, Advertising, Flash, Microsoft Word, Microsoft Publisher, Strategy, Market Research, After Effects, Salesforce.com, Client Relations Skills, Creative Solutions, Branding & Identity, Team Leadership, Analytical Skills, AutoCAD Architecture, 3D Studio Max, Written & Oral..., Flexibility, Spanish-speaking, Creative Direction, User Interface Design, User Experience Design, Mobile Design, Web Design, Online Advertising, Training, Digital Strategy, Marketing, Marketing Strategy, Management, Social Media, HTML5, GIF, Leadership
Education
Pratt Institute 2013 — 2015
Master’s Degree, Design Management, GPA: 3.85/4.0
University of Arizona 2001 — 2006
Bachelor’s Degree, Art History, Criticism and Conservation
University of Arizona 2001 — 2005
Architecture
Pima Community College 2002 — 2003
Computer Aided Drafting Certificate
Bank of America November 2012 - Present
Chase Credit Card Services September 2006 - December 2012
GE Money 2003 - 2006
GE Money - Americas 2003 - 2006
Fleet Credi Card Services 1998 - 2003
Advanta Corporation 1996 - 1998
QVC 1994 - 1996
NY state department of transportation 1993 - 1994
Skills
Management, Banking, Credit, Credit Risk, Analytics, Risk Management, Credit Cards, Financial Services, Portfolio Management
Education
Syracuse University 1984 — 1991
Ph.D, Statistics/Mathematics
Capital One March 2012 - Present
JPMorgan Chase & Co May 2002 - April 2012
Chase Credit Card Services - Revenue Services May 2003 - December 2006
Chase Credit Card Services June 2002 - May 2003
Acadia Elastomers Corp July 2001 - August 2001
C.H. Robinson, Inc May 2000 - August 2000
Skills
Strategy
Education
Penn State University 1998 — 2003
Bachelor of Science, International Business and Marketing
Brandon's Diner January 2011 - October 2012
Home Depot August 2010 - April 2012
Brandon's diner 2011 - 2012
Lakes Country Club September 2008 - July 2009
Chase Credit Card Services July 2005 - July 2008
Trophy's Restaurant November 2004 - June 2005
Ozark Early Learning Center November 2000 - November 2004
Education
Chaffey College
Child Development