convergent outsourcing inc
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convergent outsourcing inc Employees
Employee
Years
Job
Industry
Flavia Delgado Flavia Delgado's convergent outsourcing inc Experience July 2011 - December 2011
Job Medical Receptionist
Industry Medical Practice
Experience
Women's & Family Health Specialists December 2011 - Present
Convergent Outsourcing Inc July 2011 - December 2011
Lemont Medical February 2010 - June 2011
Family Health Centers of San Diego December 2005 - February 2010
Community Medical Pharmacy January 2005 - December 2005
Skills
Spanish Translation, Medical Terminology, Centricity, EMR, Internet Explorer, Customer Service
Education
Southwestern Community College District 2005 — 2005
Bilingual Office Assistant, Medical Reception/Receptionist
Pima Medical Institute-Chula Vista 2003 — 2004
Certificate, Medical Office Assistant/Specialist
Montgomery High School 1997 — 2001
High School, General Education
Women's & Family Health Specialists December 2011 - Present
Convergent Outsourcing Inc July 2011 - December 2011
Lemont Medical February 2010 - June 2011
Family Health Centers of San Diego December 2005 - February 2010
Community Medical Pharmacy January 2005 - December 2005
Skills
Spanish Translation, Medical Terminology, Centricity, EMR, Internet Explorer, Customer Service
Education
Southwestern Community College District 2005 — 2005
Bilingual Office Assistant, Medical Reception/Receptionist
Pima Medical Institute-Chula Vista 2003 — 2004
Certificate, Medical Office Assistant/Specialist
Montgomery High School 1997 — 2001
High School, General Education
Lourdes Arango Arango-Kilp Lourdes Arango Arango-Kilp's convergent outsourcing inc Experience September 2013 - December 2014
Job Customer Care Excecutive at Booking.com
Industry Marketing and Advertising
Experience
Booking.com January 2015 - Present
Convergent Outsourcing Inc. September 2013 - December 2014
WorkSource June 2013 - September 2013
Fundación Oír I.A.P. January 2002 - August 2008
Manuel Tirado S.A.de C.V. January 1992 - August 2008
Vitro 1992 - 1994
Kimberly-Clark May 1988 - November 1992
Colgate Palmolive 1985 - 1988
Skills
Customer Service, Accounting, Microsoft Word, Microsoft Office, English, Microsoft Excel, PowerPoint, Windows, Financial Analysis, Outlook, Research, Public Speaking, Budgets, Teamwork, Data Entry, Access, Administrative..., Time Management, Training, Policy, Supervisory Skills, Process Scheduler, Team Building, Administration, Leadership, Software Documentation, Employee Relations, System Administration, Team Leadership, Analysis, Coaching, Human Resources, Event Planning, Project Planning, Customer Satisfaction, Payroll
Education
Universidad Anáhuac 2004 — 2004
Nonprofit Administration Post graduate Degree, Business Administration and Management, General
Universidad Anáhuac 1979 — 1984
Bachelor's degree, Communications
Booking.com January 2015 - Present
Convergent Outsourcing Inc. September 2013 - December 2014
WorkSource June 2013 - September 2013
Fundación Oír I.A.P. January 2002 - August 2008
Manuel Tirado S.A.de C.V. January 1992 - August 2008
Vitro 1992 - 1994
Kimberly-Clark May 1988 - November 1992
Colgate Palmolive 1985 - 1988
Skills
Customer Service, Accounting, Microsoft Word, Microsoft Office, English, Microsoft Excel, PowerPoint, Windows, Financial Analysis, Outlook, Research, Public Speaking, Budgets, Teamwork, Data Entry, Access, Administrative..., Time Management, Training, Policy, Supervisory Skills, Process Scheduler, Team Building, Administration, Leadership, Software Documentation, Employee Relations, System Administration, Team Leadership, Analysis, Coaching, Human Resources, Event Planning, Project Planning, Customer Satisfaction, Payroll
Education
Universidad Anáhuac 2004 — 2004
Nonprofit Administration Post graduate Degree, Business Administration and Management, General
Universidad Anáhuac 1979 — 1984
Bachelor's degree, Communications
Taryn Pratt Taryn Pratt's convergent outsourcing inc Experience July 2010 - Present
Job Accounting Payment Processor at Convergent Outsourcing, Inc.
Industry Accounting
Experience
Convergent Outsourcing, Inc. July 2010 - Present
David's Bridal May 2010 - September 2012
Target June 2002 - June 2010
Skills
Data Entry, Training, Leadership, Accounting, Access, Microsoft Office, Microsoft Excel, Microsoft Word, Cross-functional Team..., Customer Service, Customer Service..., Sales Management, Maintaining Strong..., Communication, Strategic Planning, Payment Card Processing, Accounts Payable, Public Relations, Human Resources, Multi Tasking, Talent Acquisition, Interviews, Employee Training
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
California State University-Fullerton 2007 — 2009
Bachelor's degree, Communications, Public Relations
Convergent Outsourcing, Inc. July 2010 - Present
David's Bridal May 2010 - September 2012
Target June 2002 - June 2010
Skills
Data Entry, Training, Leadership, Accounting, Access, Microsoft Office, Microsoft Excel, Microsoft Word, Cross-functional Team..., Customer Service, Customer Service..., Sales Management, Maintaining Strong..., Communication, Strategic Planning, Payment Card Processing, Accounts Payable, Public Relations, Human Resources, Multi Tasking, Talent Acquisition, Interviews, Employee Training
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
California State University-Fullerton 2007 — 2009
Bachelor's degree, Communications, Public Relations
Ashley Vincent-Marrocelli Ashley Vincent-Marrocelli's convergent outsourcing inc Experience January 2015 - Present
Job Quality Assurance Representative
Industry Human Resources
Experience
Convergent Outsourcing Inc January 2015 - Present
Convergent Outsourcing Incorporated April 2014 - Present
Convergent Outsourcing Incorporated November 2014 - January 2015
Convergent Outsourcing Inc. January 2013 - April 2014
Wild Wing Cafe 2009 - September 2012
ARCADIS 2006 - 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Outlook, Human Resources, Leadership, Event Planning, Data Entry, Sales, Community Outreach, Research, Inventory Management, Data Analysis, Project Management, Strategic Planning, Team Building, Time Management, Training, Management, Project Planning, Administrative...
Education
University of Houston-Downtown 2010 — 2012
Psychology
Houston Community College 2006 — 2008
Industrial and Organizational Psychology
The University of Texas at San Antonio 2003 — 2006
Psychology
Convergent Outsourcing Inc January 2015 - Present
Convergent Outsourcing Incorporated April 2014 - Present
Convergent Outsourcing Incorporated November 2014 - January 2015
Convergent Outsourcing Inc. January 2013 - April 2014
Wild Wing Cafe 2009 - September 2012
ARCADIS 2006 - 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Outlook, Human Resources, Leadership, Event Planning, Data Entry, Sales, Community Outreach, Research, Inventory Management, Data Analysis, Project Management, Strategic Planning, Team Building, Time Management, Training, Management, Project Planning, Administrative...
Education
University of Houston-Downtown 2010 — 2012
Psychology
Houston Community College 2006 — 2008
Industrial and Organizational Psychology
The University of Texas at San Antonio 2003 — 2006
Psychology
Sophear Chan Sophear Chan's convergent outsourcing inc Experience 2010 - Present
Job Collection Supervisor
Industry Financial Services
Experience
Convergent Outsourcing, Inc 2010 - Present
Skills
Process Improvement, Customer Service, Vendor Management, Team Building, Strategic Planning, Call Centers, Operations Management, Management, Financial Analysis, Negotiation, Risk Management, Leadership, Budgets
Education
National American University 2014 — 2015
Bachelor of Applied Science (BASc), Business Administration and Management, General
Convergent Outsourcing, Inc 2010 - Present
Skills
Process Improvement, Customer Service, Vendor Management, Team Building, Strategic Planning, Call Centers, Operations Management, Management, Financial Analysis, Negotiation, Risk Management, Leadership, Budgets
Education
National American University 2014 — 2015
Bachelor of Applied Science (BASc), Business Administration and Management, General
Jennifer Kilgore Jennifer Kilgore's convergent outsourcing inc Experience June 2013 - Present
Job Human Resources Generalist at Convergent
Industry Human Resources
Experience
Convergent Outsourcing, Inc. June 2013 - Present
TRC Staffing Services, Inc. June 2013 - July 2013
D-1 Managed Services, LLC March 2012 - June 2013
Rhinehart’s Oyster Bar February 2009 - March 2012
Skills
Human Resources, New Hire Orientations, HR Policies, Hiring, Staffing Services, Data Entry, Employee Training, File Management, HIPAA, FCRA, PPE, GMP, FDA GMP, Food Manufacturing, Manufacturing, Conducting Interviews, Terminations, Crew Scheduling, Temporary Staffing, Permanent Staffing, Managerial Skills, Data Reconciliation, Multi-line Phone, Resume Writing, Management, Interviews, Customer Service, Recruiting, Training
Education
University of Colorado 2006 — 2008
Bachelor of Arts, History
The University of Georgia
Paralegal Certificate
Convergent Outsourcing, Inc. June 2013 - Present
TRC Staffing Services, Inc. June 2013 - July 2013
D-1 Managed Services, LLC March 2012 - June 2013
Rhinehart’s Oyster Bar February 2009 - March 2012
Skills
Human Resources, New Hire Orientations, HR Policies, Hiring, Staffing Services, Data Entry, Employee Training, File Management, HIPAA, FCRA, PPE, GMP, FDA GMP, Food Manufacturing, Manufacturing, Conducting Interviews, Terminations, Crew Scheduling, Temporary Staffing, Permanent Staffing, Managerial Skills, Data Reconciliation, Multi-line Phone, Resume Writing, Management, Interviews, Customer Service, Recruiting, Training
Education
University of Colorado 2006 — 2008
Bachelor of Arts, History
The University of Georgia
Paralegal Certificate
Katrina Hunter Katrina Hunter's convergent outsourcing inc Experience May 2014 - Present
Job sprint
Industry Consumer Services
Experience
convergent outsourcing inc May 2014 - Present
macys August 2012 - November 2014
american express corporate travel October 2006 - July 2009
Comcast Cable January 1999 - June 2006
Skills
Experienced credit..., Customer Service, Sales, Time Management, Troubleshooting, Security, Management, Customer Satisfaction, Training, Technical Support, Inventory Management, Event Planning, Leadership, Microsoft Office, Microsoft Word, Outlook, Team Building, Strategic Planning, Team Leadership
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), hospitality, travel and tourism
convergent outsourcing inc May 2014 - Present
macys August 2012 - November 2014
american express corporate travel October 2006 - July 2009
Comcast Cable January 1999 - June 2006
Skills
Experienced credit..., Customer Service, Sales, Time Management, Troubleshooting, Security, Management, Customer Satisfaction, Training, Technical Support, Inventory Management, Event Planning, Leadership, Microsoft Office, Microsoft Word, Outlook, Team Building, Strategic Planning, Team Leadership
Education
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), hospitality, travel and tourism
Marissa Pace Marissa Pace's convergent outsourcing inc Experience October 2013 - September 2014
Job SMG & ASSOCIATES: TEAM LEADER AND INTERNAL AFFAIRS MANAGEMENT
Industry Marketing and Advertising
Experience
Sack Daddy's Seafood June 2015 - Present
SMG & ASSOCIATES December 2014 - Present
Rissa's Sweets July 2014 - Present
Convergent Outsourcing Inc. October 2013 - September 2014
Sitel November 2012 - April 2013
Teleperformance November 2010 - April 2011
Comcast April 2010 - July 2010
Skills
Customer Service, Customer Satisfaction, Training, Inventory Management, Sales, Microsoft Office, Public Speaking, PowerPoint, Team Building, Marketing, Advertising Sales, Social Networking, Microsoft Excel, Team Leadership, Call Centers, Outlook, Microsoft Word, Event Planning, Account Management, Fundraising, Leadership, Social Media, Time Management, Research, Customer Relations, Management, Event Management, Teamwork
Education
University of Phoenix 2011 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Georgia Southern University 2007 — 2009
Marketing
Fort Valley State University 2003 — 2006
Bachelor's degree, Marketing
Liberty County High School 1998 — 2002
Sack Daddy's Seafood June 2015 - Present
SMG & ASSOCIATES December 2014 - Present
Rissa's Sweets July 2014 - Present
Convergent Outsourcing Inc. October 2013 - September 2014
Sitel November 2012 - April 2013
Teleperformance November 2010 - April 2011
Comcast April 2010 - July 2010
Skills
Customer Service, Customer Satisfaction, Training, Inventory Management, Sales, Microsoft Office, Public Speaking, PowerPoint, Team Building, Marketing, Advertising Sales, Social Networking, Microsoft Excel, Team Leadership, Call Centers, Outlook, Microsoft Word, Event Planning, Account Management, Fundraising, Leadership, Social Media, Time Management, Research, Customer Relations, Management, Event Management, Teamwork
Education
University of Phoenix 2011 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Georgia Southern University 2007 — 2009
Marketing
Fort Valley State University 2003 — 2006
Bachelor's degree, Marketing
Liberty County High School 1998 — 2002
Bernard D. Bright Bernard D. Bright's convergent outsourcing inc Experience February 2011 - Present
Job Collection Representative at Convergent Outsourcing Inc
Industry Utilities
Experience
Convergent Outsourcing Inc February 2011 - Present
Maersk Custom Services March 2009 - February 2010
First Data Corporation September 2008 - February 2009
Skills
Excellent communication..., Strong interpersonal..., , Positive work ethic, General office duties, 10 Key, 50 wpm, Ability to work with..., Data Entry
Education
Chattahoochee Valley Community College 2000 — 2002
N/A, Business Administration and Management, General
Andrew Jackson High School 1994 — 1997
Diploma
Convergent Outsourcing Inc February 2011 - Present
Maersk Custom Services March 2009 - February 2010
First Data Corporation September 2008 - February 2009
Skills
Excellent communication..., Strong interpersonal..., , Positive work ethic, General office duties, 10 Key, 50 wpm, Ability to work with..., Data Entry
Education
Chattahoochee Valley Community College 2000 — 2002
N/A, Business Administration and Management, General
Andrew Jackson High School 1994 — 1997
Diploma
Kedar Bichu Kedar Bichu's convergent outsourcing inc Experience October 2013 - Present
Job Analytics Professional at Convergent Outsourcing Inc.
Industry Financial Services
Experience
Convergent Outsourcing Inc. October 2013 - Present
Altisource Portfolio Solutions SA April 2011 - October 2013
Microsoft July 2007 - June 2009
Skills
Microsoft SQL Server, Business Modeling, Strategic Planning, Software Development, Microsoft Office, Project Planning, .NET, Business Intelligence, Oracle SQL, Software Engineering, Software Design, Microsoft Excel, Financial Analysis, Financial Reporting, Financial Modeling, Data Warehousing, Knowledge Management, Business Strategy, Internal/External..., Risk Management, SQL, Strategy, Analysis, Data Analysis
Education
Indian Institute of Management, Ahmedabad 2009 — 2011
Master of Business Administration (MBA) (PGDM), Business Management
University of Mumbai 2003 — 2007
Bachelor of Engineering (BE), Computers Science
Convergent Outsourcing Inc. October 2013 - Present
Altisource Portfolio Solutions SA April 2011 - October 2013
Microsoft July 2007 - June 2009
Skills
Microsoft SQL Server, Business Modeling, Strategic Planning, Software Development, Microsoft Office, Project Planning, .NET, Business Intelligence, Oracle SQL, Software Engineering, Software Design, Microsoft Excel, Financial Analysis, Financial Reporting, Financial Modeling, Data Warehousing, Knowledge Management, Business Strategy, Internal/External..., Risk Management, SQL, Strategy, Analysis, Data Analysis
Education
Indian Institute of Management, Ahmedabad 2009 — 2011
Master of Business Administration (MBA) (PGDM), Business Management
University of Mumbai 2003 — 2007
Bachelor of Engineering (BE), Computers Science
Samecka (Sam) Hogan Samecka (Sam) Hogan's convergent outsourcing inc Experience April 2014 - October 2014
Job Collector at Convergent outsourcing inc
Industry Financial Services
Experience
Convergent outsourcing inc April 2014 - October 2014
Command Center October 2013 - January 2014
NCB Management Services, Inc. August 2011 - October 2013
Sioux January 2007 - January 2013
McDonalds UAE June 2010 - May 2011
csd contact centers March 2007 - January 2010
Command Center January 2008 - June 2008
Phillips Avenue Diner August 2004 - June 2006
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Collections, Collection Development, Friendliness, Friendly Personality, Business Understanding, Fast Learner, Fast-paced, Self-confidence, Self-driven, Self-starter, Well-organized, Open Minded, Team Leadership, Teamwork, hard worker, fast typer, compassionate to others, Collecting, Customer Service..., Client Follow-up, Superior Client Service, Strengthening Client..., Key Account..., Winback, Contact Strategies, Customer Support, Call Tracking, User Manager, Customer-focused Service, Flexible to Change, Highly Reliable, Enthusiasm to learn, Great communications..., Positive Personality, Adaptable to Changes, Strongly self-motivated, Profit Oriented, Managing Key Accounts, Key Account Handling, Key Account Acquisition..., National Account..., Commitment to Customer..., Communication Skills..., Computer/Technical..., Computer-literate..., Goal-driven leader
Education
Colorado Technical University 2011 — 2012
Associate's degree, Business Administration and Management, General, Under graduate
Washington High School 2004 — 2005
high school, Higher Education/Higher Education Administration
Convergent outsourcing inc April 2014 - October 2014
Command Center October 2013 - January 2014
NCB Management Services, Inc. August 2011 - October 2013
Sioux January 2007 - January 2013
McDonalds UAE June 2010 - May 2011
csd contact centers March 2007 - January 2010
Command Center January 2008 - June 2008
Phillips Avenue Diner August 2004 - June 2006
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Collections, Collection Development, Friendliness, Friendly Personality, Business Understanding, Fast Learner, Fast-paced, Self-confidence, Self-driven, Self-starter, Well-organized, Open Minded, Team Leadership, Teamwork, hard worker, fast typer, compassionate to others, Collecting, Customer Service..., Client Follow-up, Superior Client Service, Strengthening Client..., Key Account..., Winback, Contact Strategies, Customer Support, Call Tracking, User Manager, Customer-focused Service, Flexible to Change, Highly Reliable, Enthusiasm to learn, Great communications..., Positive Personality, Adaptable to Changes, Strongly self-motivated, Profit Oriented, Managing Key Accounts, Key Account Handling, Key Account Acquisition..., National Account..., Commitment to Customer..., Communication Skills..., Computer/Technical..., Computer-literate..., Goal-driven leader
Education
Colorado Technical University 2011 — 2012
Associate's degree, Business Administration and Management, General, Under graduate
Washington High School 2004 — 2005
high school, Higher Education/Higher Education Administration
Gail Barker Gail Barker's convergent outsourcing inc Experience February 2012 - August 2012
Job Direct Car Buy Contact Center Manager
Industry Financial Services
Experience
Pull-A-Part August 2014 - Present
GreenSky Trade Credit February 2013 - March 2014
Convergent Outsourcing, Inc. February 2012 - August 2012
CompuCredit 2001 - April 2011
First Union National Bank 1992 - 2001
Skills
Call Center, Compliance, Customer Service, Risk Management, Vendor Management
Education
Gardner-Webb University
Bachelor of Science, Business Administration
Wilkes Community College
Associate Art Degree, Business
Pull-A-Part August 2014 - Present
GreenSky Trade Credit February 2013 - March 2014
Convergent Outsourcing, Inc. February 2012 - August 2012
CompuCredit 2001 - April 2011
First Union National Bank 1992 - 2001
Skills
Call Center, Compliance, Customer Service, Risk Management, Vendor Management
Education
Gardner-Webb University
Bachelor of Science, Business Administration
Wilkes Community College
Associate Art Degree, Business
Philip Schlemenson Philip Schlemenson's convergent outsourcing inc Experience May 2010 - January 2013
Job Experienced Java, Quality Assurance and Customer Service Professional. Bilingual EnglishSpanish.
Industry Information Technology and Services
Experience
Publix Super Markets May 2014 - Present
Perfetta BPO, LLC. February 2014 - May 2014
Convergent Outsourcing, Inc. May 2010 - January 2013
Kashi Atlanta June 2005 - October 2010
Skills
Call Center, Social Media, Team Building, Microsoft Word, Customer Satisfaction, Coaching, Customer Service, Microsoft Office, Leadership, Public Speaking, Training, Call Centers, Blogging, Social Networking, Teaching, Data Entry, Editing, Teamwork, Spanish, Analysis, HTML, Sales, Negotiation, Data Analysis, Troubleshooting, Payroll, Risk Management, Windows, Quality Assurance, Policy, Small Business, Administrative..., Forecasting, Event Planning, Conflict Resolution, Credit, Business Analysis, Operations Management, Leadership Development, Workshop Facilitation, Life Coaching, Motivational Speaking, Emotional Intelligence, Telephone Skills, Escalation Resolution, Business Coaching, Stress Management, Yoga
Education
Claremont McKenna College 1983 — 1984
Political Science and Government
Pitzer College 1982 — 1983
Liberal Arts and Sciences
Publix Super Markets May 2014 - Present
Perfetta BPO, LLC. February 2014 - May 2014
Convergent Outsourcing, Inc. May 2010 - January 2013
Kashi Atlanta June 2005 - October 2010
Skills
Call Center, Social Media, Team Building, Microsoft Word, Customer Satisfaction, Coaching, Customer Service, Microsoft Office, Leadership, Public Speaking, Training, Call Centers, Blogging, Social Networking, Teaching, Data Entry, Editing, Teamwork, Spanish, Analysis, HTML, Sales, Negotiation, Data Analysis, Troubleshooting, Payroll, Risk Management, Windows, Quality Assurance, Policy, Small Business, Administrative..., Forecasting, Event Planning, Conflict Resolution, Credit, Business Analysis, Operations Management, Leadership Development, Workshop Facilitation, Life Coaching, Motivational Speaking, Emotional Intelligence, Telephone Skills, Escalation Resolution, Business Coaching, Stress Management, Yoga
Education
Claremont McKenna College 1983 — 1984
Political Science and Government
Pitzer College 1982 — 1983
Liberal Arts and Sciences
Richard Angulo Richard Angulo's convergent outsourcing inc Experience October 2013 - Present
Job Resident Advisor at UMOM New Day Centers
Industry Apparel & Fashion
Experience
UMOM New Day Centers August 2014 - Present
Convergent Outsourcing Inc. October 2013 - Present
Vangent, Inc. June 2013 - October 2013
Frederick's of Hollywood September 2006 - October 2012
Health Choice AZ 2010 - 2012
Razorgator March 2008 - April 2010
Skills
Customer Service, Microsoft Office, Call Centers, Customer Satisfaction, sales, Event Management, Warehousing, Accounting, System Monitoring, Multi-line Phone, Phone Etiquette, Typing, Windows, Mac OS X, Resourceful..., Call Center..., Retail, Healthcare, Sales Management, Customer Support, Social Media, Social Networking, AS400 system, Internet, Data Entry, Microsoft Word, Lotus Notes, 10 Key, Outlook, Customer Experience, Coaching, Marketing, Employee Training, Public Speaking, Public Relations
Education
Lamson College
Business Management
UMOM New Day Centers August 2014 - Present
Convergent Outsourcing Inc. October 2013 - Present
Vangent, Inc. June 2013 - October 2013
Frederick's of Hollywood September 2006 - October 2012
Health Choice AZ 2010 - 2012
Razorgator March 2008 - April 2010
Skills
Customer Service, Microsoft Office, Call Centers, Customer Satisfaction, sales, Event Management, Warehousing, Accounting, System Monitoring, Multi-line Phone, Phone Etiquette, Typing, Windows, Mac OS X, Resourceful..., Call Center..., Retail, Healthcare, Sales Management, Customer Support, Social Media, Social Networking, AS400 system, Internet, Data Entry, Microsoft Word, Lotus Notes, 10 Key, Outlook, Customer Experience, Coaching, Marketing, Employee Training, Public Speaking, Public Relations
Education
Lamson College
Business Management
Earnest Ingram Earnest Ingram's convergent outsourcing inc Experience August 2014 - Present
Job Vice President of Operations at Convergent Outsourcing
Industry Telecommunications
Experience
Convergent Outsourcing, Inc. August 2014 - Present
Earnest Ingram & Associates, LLC April 2014 - August 2014
Vetconnexx, Inc. June 2013 - April 2014
Nexxlinx, Inc. November 2012 - June 2013
Earnest Ingram & Associates, LLC September 2011 - November 2012
nsoro August 2010 - September 2011
Verizon Wireless October 2000 - April 2010
RMA Home Services July 1999 - October 2000
AirTouch March 1997 - February 1999
BellSouth Telecommunications July 1996 - March 1997
Skills
Start-ups, Call Center, Strategy, Forecasting, Telecommunications, Wireless, Sales, Project Planning, Customer Service, Call Centers, Enterprise Software, Vendor Management, Leadership Development, Leadership, VoIP, Business Development, LTE, Program Management, Human Resources, Management, Cross-functional Team..., Managed Services, Mobile Devices, Process Improvement, 4G, Product Management, Team Leadership, CRM, Networking
Education
Georgia College and State University 1978 — 1982
BBA, Management & Information Systems
Convergent Outsourcing, Inc. August 2014 - Present
Earnest Ingram & Associates, LLC April 2014 - August 2014
Vetconnexx, Inc. June 2013 - April 2014
Nexxlinx, Inc. November 2012 - June 2013
Earnest Ingram & Associates, LLC September 2011 - November 2012
nsoro August 2010 - September 2011
Verizon Wireless October 2000 - April 2010
RMA Home Services July 1999 - October 2000
AirTouch March 1997 - February 1999
BellSouth Telecommunications July 1996 - March 1997
Skills
Start-ups, Call Center, Strategy, Forecasting, Telecommunications, Wireless, Sales, Project Planning, Customer Service, Call Centers, Enterprise Software, Vendor Management, Leadership Development, Leadership, VoIP, Business Development, LTE, Program Management, Human Resources, Management, Cross-functional Team..., Managed Services, Mobile Devices, Process Improvement, 4G, Product Management, Team Leadership, CRM, Networking
Education
Georgia College and State University 1978 — 1982
BBA, Management & Information Systems
Darius Gardner Darius Gardner's convergent outsourcing inc Experience May 2014 - September 2015
Job Human Resources Generalist
Industry Human Resources
Experience
Convergent Outsourcing, Inc May 2014 - September 2015
Blacksmith Consulting Company January 2012 - May 2014
Department of Juvenile Justice June 2009 - January 2010
Skills
Human Resources, Talent Management, HRIS, Microsoft Office, Executive Coaching, 360 Feedback, Employee Engagement, Job Analysis, Employment Verifications, Consulting, SPSS, HIPAA, Statistics, Microsoft Excel, Microsoft Word, Teamwork, Research, Talent Acquisition, Onboarding, Applicant Tracking..., Leadership, Performance Management, compliance, I-9 Compliance
Education
Clark Atlanta University 2010 — 2014
Bachelor of Arts (B.A.), Psychology, 3.4
Convergent Outsourcing, Inc May 2014 - September 2015
Blacksmith Consulting Company January 2012 - May 2014
Department of Juvenile Justice June 2009 - January 2010
Skills
Human Resources, Talent Management, HRIS, Microsoft Office, Executive Coaching, 360 Feedback, Employee Engagement, Job Analysis, Employment Verifications, Consulting, SPSS, HIPAA, Statistics, Microsoft Excel, Microsoft Word, Teamwork, Research, Talent Acquisition, Onboarding, Applicant Tracking..., Leadership, Performance Management, compliance, I-9 Compliance
Education
Clark Atlanta University 2010 — 2014
Bachelor of Arts (B.A.), Psychology, 3.4
Donald Helms Donald Helms's convergent outsourcing inc Experience September 2011 - Present
Job Director of Analytics and Performance
Industry Financial Services
Experience
Convergent Outsourcing, Inc. September 2011 - Present
First Data Corporation January 2009 - October 2011
Van Ru Credit Corporation 2006 - 2008
Van Ru Credit Corporation 2004 - 2006
Skills
Python Programming, SQL Server, JAVA, FACS, AS400, UNIX and Windows based..., SAS programming, SAS EM, SAS EG, Predigy Analytics, Predictive Analytics, Predictive Modeling, Financial Accounting, Cost Accounting, Call Center Management, Collection Portfolio..., Java, SAS, Microsoft SQL Server, Analysis, Management, Statistical Modeling, Call Centers, Collections, IBM iSeries, SQL, Analytics, Forecasting, Customer Service, Integration, Strategy, Vendor Management, Risk Management, Process Improvement, Data Mining, Data Warehousing, Leadership, Strategic Planning, Credit
Education
Keller Graduate School of Management of DeVry University 2002 — 2004
Masters, Business Administration, With Distinction
Arizona State University 1986 — 1994
Bachelors, Finance, Magna Cum Lauda
Deer Valley High School 1983 — 1986
Diploma with Honors, Science and Math
Convergent Outsourcing, Inc. September 2011 - Present
First Data Corporation January 2009 - October 2011
Van Ru Credit Corporation 2006 - 2008
Van Ru Credit Corporation 2004 - 2006
Skills
Python Programming, SQL Server, JAVA, FACS, AS400, UNIX and Windows based..., SAS programming, SAS EM, SAS EG, Predigy Analytics, Predictive Analytics, Predictive Modeling, Financial Accounting, Cost Accounting, Call Center Management, Collection Portfolio..., Java, SAS, Microsoft SQL Server, Analysis, Management, Statistical Modeling, Call Centers, Collections, IBM iSeries, SQL, Analytics, Forecasting, Customer Service, Integration, Strategy, Vendor Management, Risk Management, Process Improvement, Data Mining, Data Warehousing, Leadership, Strategic Planning, Credit
Education
Keller Graduate School of Management of DeVry University 2002 — 2004
Masters, Business Administration, With Distinction
Arizona State University 1986 — 1994
Bachelors, Finance, Magna Cum Lauda
Deer Valley High School 1983 — 1986
Diploma with Honors, Science and Math
April Jernigan April Jernigan's convergent outsourcing inc Experience August 2014 - August 2015
Job Student at Columbus State University
Industry Public Relations and Communications
Experience
Convergent Outsourcing Inc August 2014 - August 2015
Skills
Microsoft Office, Microsoft Word, PowerPoint, Research, Teamwork, Social Media, Public Speaking, English, Windows, Procrastination
Education
Columbus State University 2013 — 2017
Mass Communication/Media Studies
Butler High School 2009 — 2013
Diploma
Convergent Outsourcing Inc August 2014 - August 2015
Skills
Microsoft Office, Microsoft Word, PowerPoint, Research, Teamwork, Social Media, Public Speaking, English, Windows, Procrastination
Education
Columbus State University 2013 — 2017
Mass Communication/Media Studies
Butler High School 2009 — 2013
Diploma
Maria Tannehill's convergent outsourcing inc Experience April 2007 - December 2012
Job Senior Technical Recruiter at Amazon Earth's most customer centric company!
Industry Information Technology and Services
Experience
Amazon June 2014 - Present
Greythorn January 2013 - May 2014
Greythorn January 2013 - July 2013
Convergent Outsourcing, Inc. April 2007 - December 2012
Convergent Outsourcing, Inc. April 2008 - April 2009
Convergent Outsourcing, Inc. April 2007 - April 2008
Skills
Recruiting, Sourcing, Employee Relations, HRIS, Compliance, Human Resources, Ceridian Payroll System, Open Hire, red car, ADP Payroll, Process Improvement, Strategic Planning, Networking, Talent Management, Teamwork, AIRS CIR, Social Networking, Marketing, Recruitment Advertising, Applicant Tracking..., OpenHire, Red Carpet, Staff Development, Technical Recruiting, Interviews, Screening Resumes, Internet Recruiting, Hiring, Permanent Placement, Candidate Generation, Boolean Searching, IT Recruitment, Staffing Services, Full-life Cycle..., Behavioral Interviewing, Team Building, Time Management, Passive Candidate..., Headhunt, Executive Search, Onboarding, Employer Branding, Interview Preparation, Passive Candidate..., Corporate Recruiting, Building Relationships, Information Technology, Full SDLC, Screening, Temporary Placement
Education
Highline College 2003 — 2006
Federal Way High School 2000 — 2003
High School Diploma
Amazon June 2014 - Present
Greythorn January 2013 - May 2014
Greythorn January 2013 - July 2013
Convergent Outsourcing, Inc. April 2007 - December 2012
Convergent Outsourcing, Inc. April 2008 - April 2009
Convergent Outsourcing, Inc. April 2007 - April 2008
Skills
Recruiting, Sourcing, Employee Relations, HRIS, Compliance, Human Resources, Ceridian Payroll System, Open Hire, red car, ADP Payroll, Process Improvement, Strategic Planning, Networking, Talent Management, Teamwork, AIRS CIR, Social Networking, Marketing, Recruitment Advertising, Applicant Tracking..., OpenHire, Red Carpet, Staff Development, Technical Recruiting, Interviews, Screening Resumes, Internet Recruiting, Hiring, Permanent Placement, Candidate Generation, Boolean Searching, IT Recruitment, Staffing Services, Full-life Cycle..., Behavioral Interviewing, Team Building, Time Management, Passive Candidate..., Headhunt, Executive Search, Onboarding, Employer Branding, Interview Preparation, Passive Candidate..., Corporate Recruiting, Building Relationships, Information Technology, Full SDLC, Screening, Temporary Placement
Education
Highline College 2003 — 2006
Federal Way High School 2000 — 2003
High School Diploma
Cynthia Hamler Cynthia Hamler's convergent outsourcing inc Experience October 2012 - Present
Job Owner DominionAire Discount Travel/DominionAire Decor
Industry Leisure, Travel & Tourism
Experience
Dominion-Aire Discount Travel May 2013 - Present
Convergent Outsourcing, Inc. October 2012 - Present
Dominion-Aire Decor January 2009 - Present
RSB EQUITY GROUP February 2011 - October 2012
Universal Debt and Payment Solutions February 2011 - October 2012
Cato Corporation February 2009 - February 2010
State of Georgia June 2003 - March 2009
GEICO 1998 - 2002
Skills
Data Entry, Customer Service, Public Speaking, Outlook, Organizational Structure, Computer Literate, Travel Planning, Interior Design, Microsoft Office, Supervisory Skills, Management, Event Planning, Outstanding Customer..., Cash Handling Experience
Education
Northside High School in Warner Robins, GA
Diploma, Vocational
University of Phoenix
Counseling Psychology
Dominion-Aire Discount Travel May 2013 - Present
Convergent Outsourcing, Inc. October 2012 - Present
Dominion-Aire Decor January 2009 - Present
RSB EQUITY GROUP February 2011 - October 2012
Universal Debt and Payment Solutions February 2011 - October 2012
Cato Corporation February 2009 - February 2010
State of Georgia June 2003 - March 2009
GEICO 1998 - 2002
Skills
Data Entry, Customer Service, Public Speaking, Outlook, Organizational Structure, Computer Literate, Travel Planning, Interior Design, Microsoft Office, Supervisory Skills, Management, Event Planning, Outstanding Customer..., Cash Handling Experience
Education
Northside High School in Warner Robins, GA
Diploma, Vocational
University of Phoenix
Counseling Psychology
Nisha (Patel) Robertson's convergent outsourcing inc Experience May 2008 - September 2013
Job Director of Human Resources at Landis+Gyr
Industry Human Resources
Experience
Landis+Gyr October 2014 - Present
Landis+Gyr September 2013 - October 2014
Convergent Outsourcing, Inc. May 2008 - September 2013
Insight Global, Inc. May 2007 - May 2008
Pro Marketing, Inc. November 2004 - May 2007
Six Flags Over Georgia March 2003 - November 2004
Skills
Human Resources, Personnel Management, Employee Relations, Employee Benefits, Recruiting, HRIS, Employment Law, Management, Talent Acquisition, Onboarding, Benefits Administration, Training, Workers Compensation, Payroll, Process Improvement, Leadership, Leadership Development, Compensation & Benefits, Total Rewards Strategies, Employee Engagement, HR Management, Labor Relations, Legal Compliance, Immigration Law, Applicant Tracking..., Performance Management, Wage & Hour, New Hire Orientations, Customer Service, Strategy, Staffing Services, Team Building, Technical Recruiting, Interviews, Microsoft Office, Strategic Planning, Talent Management, College Recruiting, Temporary Placement, Sourcing, HR Policies, Coaching, Hiring, Internet Recruiting
Education
Georgia State University 2000 — 2004
BA Psychology
Landis+Gyr October 2014 - Present
Landis+Gyr September 2013 - October 2014
Convergent Outsourcing, Inc. May 2008 - September 2013
Insight Global, Inc. May 2007 - May 2008
Pro Marketing, Inc. November 2004 - May 2007
Six Flags Over Georgia March 2003 - November 2004
Skills
Human Resources, Personnel Management, Employee Relations, Employee Benefits, Recruiting, HRIS, Employment Law, Management, Talent Acquisition, Onboarding, Benefits Administration, Training, Workers Compensation, Payroll, Process Improvement, Leadership, Leadership Development, Compensation & Benefits, Total Rewards Strategies, Employee Engagement, HR Management, Labor Relations, Legal Compliance, Immigration Law, Applicant Tracking..., Performance Management, Wage & Hour, New Hire Orientations, Customer Service, Strategy, Staffing Services, Team Building, Technical Recruiting, Interviews, Microsoft Office, Strategic Planning, Talent Management, College Recruiting, Temporary Placement, Sourcing, HR Policies, Coaching, Hiring, Internet Recruiting
Education
Georgia State University 2000 — 2004
BA Psychology
Bob Borek's convergent outsourcing inc Experience January 1989 - June 2014
Job Project Manager / Collection Operations / Telephony Services
Industry Financial Services
Experience
Convergent Outsourcing Inc January 1989 - June 2014
Skills
Vendor Management, Process Improvement, Strategic Planning, Customer Service, Project Management, Team Building, Team Leadership, Account Management, Budgets, Management, Leadership, Business Analysis, Call Center Development, Telephone Skills, Call Center..., Third Party Collections
Education
Central Washington University 1979 — 1984
Convergent Outsourcing Inc January 1989 - June 2014
Skills
Vendor Management, Process Improvement, Strategic Planning, Customer Service, Project Management, Team Building, Team Leadership, Account Management, Budgets, Management, Leadership, Business Analysis, Call Center Development, Telephone Skills, Call Center..., Third Party Collections
Education
Central Washington University 1979 — 1984
Tricia Faughnan's convergent outsourcing inc Experience 2000 - Present
Job Controller at Convergent Outsourcing, Inc
Industry Financial Services
Experience
Convergent Outsourcing, Inc 2000 - Present
Executone 1997 - 2000
Leatherwood Plastics, Inc 1992 - 1997
Digital Equipment Corporation 1981 - 1992
Skills
Financial Reporting, Process Improvement, Budgets, Accounts Receivable, Accounting, Customer Service, Accounts Payable, Payroll, Project Management, Internal Controls, Cash Management, Organizational..., Variance Analysis, Forecasting, Financial Analysis, GAAP, Management
Education
Arizona State University
University of North Texas
Convergent Outsourcing, Inc 2000 - Present
Executone 1997 - 2000
Leatherwood Plastics, Inc 1992 - 1997
Digital Equipment Corporation 1981 - 1992
Skills
Financial Reporting, Process Improvement, Budgets, Accounts Receivable, Accounting, Customer Service, Accounts Payable, Payroll, Project Management, Internal Controls, Cash Management, Organizational..., Variance Analysis, Forecasting, Financial Analysis, GAAP, Management
Education
Arizona State University
University of North Texas
Wally Sherer's convergent outsourcing inc Experience September 2002 - Present
Job S VP Sales at Convergent Outsourcing, Inc.
Industry Financial Services
Experience
Convergent Outsourcing, Inc. September 2002 - Present
ER Solutions September 2002 - November 2010
Equifax Credit Information Services March 1977 - January 2002
Skills
Call Center, Credit, Vendor Management, Outsourcing, Process Improvement, Strategic Planning, Account Management, Operations Management, Forecasting, Customer Satisfaction, Sales Management, Customer Service, Performance Management, Team Building, Coaching, Risk Management, Call Centers, Telecommunications
Education
Mercer University 1982 — 1985
MBA, Marketing, 3.5
Manhattan College 1967 — 1971
BSBA, Marketing
Convergent Outsourcing, Inc. September 2002 - Present
ER Solutions September 2002 - November 2010
Equifax Credit Information Services March 1977 - January 2002
Skills
Call Center, Credit, Vendor Management, Outsourcing, Process Improvement, Strategic Planning, Account Management, Operations Management, Forecasting, Customer Satisfaction, Sales Management, Customer Service, Performance Management, Team Building, Coaching, Risk Management, Call Centers, Telecommunications
Education
Mercer University 1982 — 1985
MBA, Marketing, 3.5
Manhattan College 1967 — 1971
BSBA, Marketing
Marcelo Tabakman's convergent outsourcing inc Experience February 2015 - Present
Job Don't Cheat Yourself
Industry Financial Services
Experience
Convergent Outsourcing Inc. February 2015 - Present
Convergent July 2013 - Present
Focus Receivables Management August 2008 - July 2013
Nationwide Credit, Inc. 2006 - 2008
Nationwide Credit, Inc. 2001 - 2006
Skills
Credit Cards, Training & Development, Results Oriented, Credit Analysis, Strategic Planning, Workforce Management, Management, Executive Management, Financial Services, Finance, Credit Risk, Portfolio Management, Budgets, Skip Tracing, Financial Analysis, Banking, Collections, Outsourcing, Goal Oriented, Call Centers, Training, Customer Retention, Mortgage Lending, Cash Management, Leadership, Loss Mitigation, Vendor Management
Education
Florida Atlantic University 2001 — 2004
Business Administration, Management and Operations
Convergent Outsourcing Inc. February 2015 - Present
Convergent July 2013 - Present
Focus Receivables Management August 2008 - July 2013
Nationwide Credit, Inc. 2006 - 2008
Nationwide Credit, Inc. 2001 - 2006
Skills
Credit Cards, Training & Development, Results Oriented, Credit Analysis, Strategic Planning, Workforce Management, Management, Executive Management, Financial Services, Finance, Credit Risk, Portfolio Management, Budgets, Skip Tracing, Financial Analysis, Banking, Collections, Outsourcing, Goal Oriented, Call Centers, Training, Customer Retention, Mortgage Lending, Cash Management, Leadership, Loss Mitigation, Vendor Management
Education
Florida Atlantic University 2001 — 2004
Business Administration, Management and Operations
DeLandren Davis's convergent outsourcing inc Experience August 2012 - Present
Job Collections Specialist at Convergent Outsourcing Inc
Industry Accounting
Experience
Convergent Outsourcing Inc August 2012 - Present
Joy Tours and Travel January 2001 - Present
Greenberg, Grant & Richards August 2011 - May 2012
Rausch Sturm Israel Enerson and Hornik September 2010 - August 2011
First Data Corporation February 2004 - August 2010
Foley's January 2002 - January 2004
Skills
12 years collections..., Accounts Receivable, Credit, Customer Service, Leadership, Mortgage Lending
Education
University of Houston 2002 — 2004
Finance, General
Convergent Outsourcing Inc August 2012 - Present
Joy Tours and Travel January 2001 - Present
Greenberg, Grant & Richards August 2011 - May 2012
Rausch Sturm Israel Enerson and Hornik September 2010 - August 2011
First Data Corporation February 2004 - August 2010
Foley's January 2002 - January 2004
Skills
12 years collections..., Accounts Receivable, Credit, Customer Service, Leadership, Mortgage Lending
Education
University of Houston 2002 — 2004
Finance, General
Joy Stith's convergent outsourcing inc Experience March 2007 - Present
Job Collections Supervisor at Convergent Outsoursing, Inc
Industry Telecommunications
Experience
Convergent Outsourcing, Inc March 2007 - Present
Convergent Outsourcing, Inc September 2005 - March 2007
Skills
Microsoft Office, Microsoft Office 2007, Supervisory Experience, Performance Reviews, Performance Management
Education
University of Phoenix 2007 — 2011
Bachelor of Science (B.S.), Human Services/Management
Convergent Outsourcing, Inc March 2007 - Present
Convergent Outsourcing, Inc September 2005 - March 2007
Skills
Microsoft Office, Microsoft Office 2007, Supervisory Experience, Performance Reviews, Performance Management
Education
University of Phoenix 2007 — 2011
Bachelor of Science (B.S.), Human Services/Management
Amelia Adams's convergent outsourcing inc Experience December 2014 - June 2015
Job Kitchen Helper at Garden Club Retirement Community
Industry Hospitality
Experience
Garden Club Retirement Community June 2015 - Present
Comedy Underground July 2014 - Present
Convergent Outsourcing Inc. December 2014 - June 2015
Office Depot February 2014 - March 2015
Johnnys Seafood August 2014 - December 2014
Courtyard by Marriott July 2013 - August 2014
Checkmate February 2013 - July 2013
Bigfoot Java December 2012 - February 2013
Pacific Market Research 2010 - 2013
Education
Highline College 2010 — 2012
General
Garden Club Retirement Community June 2015 - Present
Comedy Underground July 2014 - Present
Convergent Outsourcing Inc. December 2014 - June 2015
Office Depot February 2014 - March 2015
Johnnys Seafood August 2014 - December 2014
Courtyard by Marriott July 2013 - August 2014
Checkmate February 2013 - July 2013
Bigfoot Java December 2012 - February 2013
Pacific Market Research 2010 - 2013
Education
Highline College 2010 — 2012
General
Dawn Gerken's convergent outsourcing inc Experience March 2002 - Present
Job Seattle Pet Rescue Examiner
Industry Writing and Editing
Experience
Self-employed 2012 - Present
Weight Watchers 2006 - Present
Convergent Outsourcing, Inc March 2002 - Present
Education
King's College 1996 — 2000
Bachelor's degree, Mass Communication/Media Studies
Schuylkill Haven HS 1992 — 1996
Self-employed 2012 - Present
Weight Watchers 2006 - Present
Convergent Outsourcing, Inc March 2002 - Present
Education
King's College 1996 — 2000
Bachelor's degree, Mass Communication/Media Studies
Schuylkill Haven HS 1992 — 1996