Focus Receivables Management
Address: 1130 Northchase Pkwy SE, Marietta, GA 30067 Hours: Open ⋅ Closes 8:30PM Thursday8AM–8:30PMFriday8AM–8:30PMSaturdayClosedSundayClosedMonday8AM–8:30PMTuesday8AM–8:30PMWednesday8AM–8:30PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (877) 362-8766: Category: : : : Website: : Place name: : Category: Financial consultant Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd website Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (4)
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Focus Receivables Management Employees
SHG Consulting Firm 2013 - January 2015
Protocol Recovery Service 2012 - 2013
Financial Asset Management Systems 2008 - 2012
Focus Receivables Management 2004 - 2008
Intellirisk 1999 - 2004
National Revenue Corporation/United Creditors Alliance 1990 - 1999
Skills
Call Center, Credit, Operations Management, Process Improvement, Team Building, Risk Management, Credit Cards, Strategic Planning, Leadership, Financial Services, Customer Service, Coaching, Outsourcing, Executive Management, Vendor Management, Call Centers, Banking, Management, Strategy, Training, Forecasting, Analysis, Business Process..., Performance Management, Finance, Team Leadership, Financial Analysis, Budgets, Change Management, Business Analysis, Account Management, Insurance, Portfolio Management, Customer Satisfaction, Business Strategy, Accounts Receivable, Program Management, Human Resources, Loans, Recruiting, New Business Development, Employee Relations, Leadership Development, Credit Analysis, CRM
Education
Florida State University 1976 — 1978
BS, Social Work
Florida State University 1976 — 1978
Bachelor of Applied Science (BASc), Social Work
Focus Receivables Management January 2013 - August 2014
Financial Asset Management Systems January 2012 - January 2013
Greater Atlanta Church of Christ August 2010 - December 2011
Kennesaw State University June 2010 - December 2011
Starbucks June 2006 - September 2010
Skills
Event Planning, Public Speaking, Higher Education, Customer Service, Data Entry, Coaching, Community Outreach, Research, SPSS, Nonprofits, Program Development, Microsoft Office, Social Media, PowerPoint, Student Development, Microsoft Word, Leadership, Blogging, Career Counseling, Event Management, Social Media Marketing
Education
Kennesaw State University 2010 — 2011
B.S., Sociology
Protect Security Group March 2014 - Present
Model April 2012 - Present
Home Cleaning Services February 2010 - Present
Alorica February 2013 - May 2014
Cakes & More February 2013 - December 2013
safe link wireless March 2012 - December 2012
focus receivables management February 2007 - July 2009
Skills
Customer Experience, Modeling, Sales, Security, Consolidated Billing, Passion to Succeed, Housekeeping, CNAS, Training, Cashiering, Customer Satisfaction, Call Centers, Customer Retention, Time Management, Customer Service, Telephone Skills, Microsoft Office, Public Speaking, Social Media, Social Media Marketing, Team Building
Education
Atlanta Technical College 2010 — 2012
Associate's degree, Culinary Arts/Chef Training
Douglas high school 1998 — 2000
Army ROTC, Military
Automobile Acceptance Corporation May 2014 - Present
Interludes Boutique August 2012 - Present
Elaine Sterling Institute 2015 - 2015
Rahcorp Productions November 2013 - July 2014
Focus Receivables Management April 2012 - July 2013
Parsons !nteractive June 2010 - March 2012
Internal Revenue Service February 2008 - April 2011
Kelly Services August 2008 - February 2010
One Stop Productions August 2003 - December 2006
Spelman Angel Designs September 2003 - May 2006
Skills
Merchandising, Marketing Strategy, Retail, Luxury Goods, Marketing, Microsoft Office, Media Production, Events Coordination, Fashion Shows, Theatrical Production, Production Assistance, Customer Service, Office Management, Acting, Treatment Writing, Shot Composition, Model Casting, Casting, Collections, Collaborative Problem..., Trade Shows, Photography, Final Cut Pro, Microsoft Publisher, Outlook, Prezi, Proofreading, Product Design, Presentations, Accounts Payable, Accounts Receivable, Account Management, Project Coordination, Training, Team Management, Social Media, Filing, Retail Sales, Travel Arrangements, Event Planning, Event Management, Data Entry
Education
Spelman College 2002 — 2006
Bachelor of Arts (B.A.), Theatre/Theatre Arts Management
Clark Atlanta University 2004 — 2006
Fashion Merchandising/Marketing/Mass Media Arts
Riverdale High 1998 — 2002
College Preparatory w/ Distinction, Marketing Track
Elaine Sterling Institute 2015 — 2016
Aesthetician Licensure, Aesthetician/Esthetician and Skin Care Specialist
Northside Hospital January 2009 - Present
US Auto Credit November 2008 - January 2009
Focus Receivables Management January 2008 - October 2008
Argyle Solutions August 2005 - January 2008
Nationwide Credit, Inc. March 2004 - August 2005
Tenet Healthcare December 1997 - February 2004
OSI August 1996 - December 1997
Financial Collection Agency February 1992 - August 1996
Skills
Customer Service, Process Improvement, HIPAA, Call Center, Operations Management, Revenue Cycle, Team Building, Accounts Receivable, Leadership, Strategic Planning, Account Management, Credit, Budgets, Training, Revenue Cycle Management, Risk Management, Microsoft Excel, Employee Relations, Coaching, Medical Billing, EMTALA, Anti-Kickback Statute, Stark, Health Care Compliance, Cpr Certified, Collection Strategy, Third Party Collections, FDCPA, Point of Service..., Hospital Revenue Cycle, Artiva, Management, Time Management, Team Leadership, Healthcare, Vendor Management, Call Centers, Healthcare Management, Finance, Insurance, Hospitals, Invoicing, Healthcare Consulting, Healthcare Industry, Medicaid, Medicare, Healthcare Information..., Managed Care, Physicians, Practice Management
Education
North Georgia College and State University 1984 — 1989
Bachelor of Sciencec
Tucker High School 1980 — 1985
General
CVS Health March 2015 - Present
CVS Health November 2012 - March 2015
CDW June 2012 - August 2012
Fidelity National Information Services September 2007 - June 2012
Focus Receivables Management September 2006 - September 2007
Crawford and Company February 2005 - September 2006
Skills
Employee Relations, Benefits, Human Resources, Strategic Human..., Human Resource..., Technical Recruiting, Recruiting, Contract Recruitment, College Recruiting, Microsoft Office, Employee Benefits, New Hire Orientations, Internet Recruiting, Leadership, Talent Acquisition, Management, Applicant Tracking..., HRIS, Onboarding, Interviews, Taleo, Screening, Talent Management, Temporary Placement, Screening Resumes, Succession Planning, IT Recruitment, HR Policies, Benefits Negotiation, Deferred Compensation, Resource Management, Networking, Employer Branding, Employee Engagement, Staffing Services, Sourcing, Vendor Management, Job Descriptions, Temporary Staffing, PeopleSoft, SDLC, Benefits Administration, Training, Time Management, Executive Search, Workforce Planning, Employee Training, Performance Management, HR Consulting, Hiring
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master of Project Management, Project Management, 3.94
Purdue University 1999 — 2004
Bachelor, Organizational Leadership
Purdue University 1999 — 2003
Associates of Science, Computer Graphics Technology
Focus Receivables Management November 2013 - January 2015
Protocol Recovery Services October 2012 - 2013
Financial Asset Management Systems May 2008 - October 2012
Focus Receivables Management April 2006 - April 2008
Allied Interstate January 2000 - April 2006
Skills
Management, Training, Motivation, Goal-driven leader, Complaint Management, Time Management, Managing Meetings, Hands-on Training, Operations Management, Collections, Time Reporting, Bonus Programs, Dialer Management, Skip Tracing, Debt Settlement, Call Centers, Credit Cards, Debt Management, Revenue Cycle Management, Risk Management, Insurance, Crystal Reports, Financial Services, Loss Mitigation, Team Building, Customer Service, Process Improvement, Leadership, Credit, Vendor Management
Education
Jacksonville State University 1987 — 1989
Enterprise State Junior College 1985 — 1987
Associate of Science (A.S.), Business Administration and Management, General
Anniston high school
TechBridge, Inc. July 2011 - Present
Freelance Writer 2000 - 2011
Focus Receivables Management July 2003 - August 2010
48 Hour Festival Incorporated 2002 - 2005
Modis Solutions 1995 - 1998
Skills
Account Management, Process Improvement, Customer Service, Strategic Planning, Management, Program Management, Business Analysis, Accounting, Vendor Management, Forecasting, Team Leadership, Start-ups, Project Management, Financial Analysis, Business Process...
Education
Kennesaw State University
Accounting
Kennesaw State University
Urban Business Institute April 2015 - Present
Focus Receivables Management October 2014 - Present
Design Essentials September 2014 - Present
Bella Productions October 2013 - Present
Key Human Services May 2013 - Present
Cove DC September 2013 - May 2014
George Washington University 2010 - 2014
Gentiva Health Services June 2012 - August 2012
Hollister Co. June 2010 - August 2010
Skills
Microsoft Office, Research, PowerPoint, Social Media, Public Speaking, Event Planning, Microsoft Word, Microsoft Excel, Customer Service, Facebook, Community Outreach, Fundraising, Marketing, SPSS, Entrepreneurship
Education
The George Washington University 2010 — 2014
Bachelor of Arts (BA), Sociology
Suffield Academy 2006 — 2010
PoemStars Entertainment November 2013 - February 2014
Macy's December 2013 - January 2014
Focus Receivables Management October 2012 - January 2013
Nielson & Associates June 2011 - September 2011
Vector Marketing July 2007 - August 2007
Skills
Customer Service, Customer Oriented, Customer Engagement, Customer Support, Customer Satisfaction, Customer Experience, Sales, Sales Presentations, Negotiation, Data Entry, Data Analysis, Statistics, Statistical Data..., Calculus, Interest Calculation, Finance, Accounting, Organizational Behavior, Managerial Finance, Managerial Economics, Project Management, Event Management, Team Leadership, Educational Leadership, Teamwork, Team Building, Virtual Teams, Dependable Team Player, Organization, Timely Decision Making, Problem Solving, Creative Problem Solving, Problem Analysis, Analytic Problem Solving, Online Research, Research Design, Market Research, Marketing Research, Quantitative Research
Education
State University of New York at Albany 2010 — 2011
Bachelor of Science (B.S.)
Richmond, The American International University in London 2008 — 2010
Stony Brook University 2007 — 2008
Uniondale High School 2003 — 2007
Patriot Finance LLC December 2012 - August 2015
Metropolitan Serenity House September 2010 - December 2012
Ivan Allen Workspace October 2008 - July 2010
Nationwide Credit, Inc. April 2007 - September 2008
Focus Receivables Management July 2006 - February 2007
Asset Management Outsourcing, Inc. April 2001 - June 2006
OnCare, Inc. April 1999 - March 2001
Phymatrix November 1992 - March 1999
Miller Zell January 1989 - November 1992
Price Waterhouse July 1987 - September 1988
Skills
Financial Reporting, Financial Statement..., Consolidation, Team Leadership, Financial Policies &..., Internal Controls, Budgets, Forecasting, General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Tax, Payroll, Microsoft Excel, Cost Accounting, Fixed Asset Management, Employee Benefits, Microsoft Word, Microsoft Office, Auditing, PowerPoint, Infinium, FRx Report Writer, Crystal Reports, Epicor, Lawson General Ledger, ADP Payroll, SharePoint, System Applications, Everest Financial..., Clarus, Great Plains Software, Columbia Ultimate..., ADP E-Time, Ultipro, Financial Statements
Education
The University of Akron
Bachelor’s Degree, Accounting
Apple March 2013 - Present
Lincoln Technical College March 2011 - June 2012
Wipro Infotech September 2011 - May 2012
AirWatch October 2011 - February 2012
Focus Receivables Management 2010 - 2011
VP Marketing September 2009 - October 2010
United States Army Unites States/Europe March 2001 - October 2005
Skills
C, Troubleshooting, Microsoft Office, C++, Windows, Computer Hardware, Linux, Operating Systems, Matlab, Microsoft Excel, TCP/IP, Java, Wireless Networking, VPN, Call Centers, Help Desk Support, Network Administration, DHCP, Team Leadership, Mobile Devices, Technical Support, Software Documentation, Cisco Technologies, Unix, Windows 7, Windows XP, Android, Windows Server, Active Directory, Network Security, Switches, Cisco Routers
Education
Lincoln College of Technology-Marietta 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Computer Network and Security
Arise Virtual Solutions Inc. February 2012 - Present
Focus Receivables Management October 2011 - February 2012
Alorica October 2010 - October 2011
Costco Wholesale April 2005 - May 2007
Skills
Wireless Networking, Mobile Devices, Troubleshooting, Wireless, Technical Support, Software Documentation
Education
Colorado Technical University-Online 2011 — 2015
Bachelor of Science in Business Administration (BSBA), Concentration in Management
Focus Receivables Management 2014 - Present
Focus Receivables Management October 2012 - June 2014
Sitel July 2010 - September 2011
Sitel February 2008 - July 2010
Sitel December 2006 - February 2008
Sitel May 2005 - December 2006
Skills
Call Centers, Quality Assurance, Process Improvement, Vendor Management, Training, Team Leadership, Customer Satisfaction, Customer Service, Management, Outsourcing, Operations Management, Business Analysis, Performance Management, Human Resources, Analysis, Recruiting, Team Building
Education
University of the Philippines 2001 — 2005
Bachelor of Arts (BA), Political Science and Sociology
University of the Cordilleras 2007 — 2008
Bachelor of Laws (LL.B.)
DIRECTV August 2014 - Present
Keller Williams Realty First Atlanta February 2014 - Present
DIRECTV April 2014 - August 2014
Stages Premier Realty March 2011 - February 2014
Alorica 2012 - 2014
Bank of America 2013 - 2013
WellPoint Heathcare 2013 - 2013
The Fuller Center for Housing May 2006 - June 2012
The Faulkner Group/ Brokered by Solid Source Realty July 2005 - January 2011
Focus Receivables Management 2001 - 2005
Skills
First Time Home Buyers, Sellers, Real Estate, Commercial Real Estate, Banking, Strategic Planning, Short Sales, Leadership, Selling, Investment Properties, Time Management, Negotiation, Team Building, Training, Public Speaking, Employee Training, Management, Customer Service, Workshop Facilitation, Employee Benefits, Budgets, Customer Satisfaction, Residential Homes, Foreclosures, Marketing Strategy, Human Resources, Recruiting, Small Business, Start-ups, Policy, Social Networking, Entrepreneurship, Sales
Education
University of South Carolina-Columbia
Bachelor of Science, Management
Focus Receivables Management October 2012 - Present
Vital Recovery Solutions February 2010 - July 2012
Alliance One November 2006 - November 2009
Penncro Associates August 2001 - November 2006
Skills
Office management, Team building and..., Staff Development and..., Report and Document..., Complaint Handling and..., Collections margin..., Excellent Analytical..., Focused Strategic..., Cost Reduction..., meeting and event..., High Monthly Fee intake, Performance and Result..., Quality Assurance, Management of Special..., Accounts Receivable, Analysis, Banking, Budgets, Business Process..., Credit, Call Centers, Credit Cards, Customer Satisfaction, Customer Service, Executive Management, Leadership, Management, Forecasting, Office Management, Operations Management, Microsoft Excel, Outsourcing, Process Improvement, Risk Management, Skip Tracing, Project Planning, Team Building, Time Management, Training, Vendor Management, Team Leadership
Education
Clark Atlanta University
Clark Atlanta University
Focus Receivables Management 2010 - 2012
Nationwide Credit, Inc. October 2004 - August 2009
Skills
Credit, Financial Services, Financial Analysis, Risk Management, Debt Management, Credit Analysis, Credit Risk, Call Center, Cash Management, Customer Service, Accounting, Accounts Receivable, Debt Settlement, Financial Reporting, Microsoft Excel, Process Improvement
Education
Kennesaw State University 2005 — 2011
Bachelor of Science (B.Sc.), Human Services, Case Manager
Southwest Tennessee Community College 2002 — 2004
Associate's degree, Nursing Generic Track
Advanced Call Center Technologies September 2013 - Present
Focus Receivables Management October 2011 - September 2013
iQor September 2008 - July 2010
Sitel May 2002 - July 2008
Brainstorm USA January 1999 - May 2002
OSI 1998 - December 1999
Skills
Six Sigma, Operations Management, Global Business..., Customer Service, Financial Services, International Relations, Political Communication, Process Improvement, Leadership, Forecasting, Customer Satisfaction, Outsourcing, New Business Development, Account Management, Management, Strategic Planning, Change Management, Customer Experience, Business Development, Call Centers, CRM, Strategy, Business Analysis, Executive Management, Cross-functional Team..., Team Building, Training, BPO, Start-ups, Analysis, Team Leadership, Team Management, Performance Management, Banking, Program Management, Business Process..., Project Management, Risk Management
Education
Norwich University 1994 — 1999
Bachelors, International Studies - Language
Wentworth Military Academy
Associates, Political Science focus
Larson-Juhl January 2012 - Present
Three Ships Media September 2010 - January 2012
Emerging Media Research Council September 2010 - January 2012
KartMe 2010 - 2011
Teach for America May 2009 - September 2010
Harvard Business School September 2007 - August 2009
Rocky Mountain Capital 2008 - 2008
Rocky Mountain Wealth Concepts 2008 - 2008
Primus Capital Funds August 2004 - July 2007
Focus Receivables Management April 2005 - June 2007
Skills
Digital Marketing, Inbound Marketing, Private Equity, Integrated Marketing, Entrepreneurship, Web Analytics, New Business Development, Process Improvement, Marketing Strategy, Business Strategy, E-commerce, Management, Advertising, Competitive Analysis, Leadership, Social Media, Business Development, Start-ups, Strategic Planning, Strategic Partnerships, Analytics, Online Marketing
Education
Harvard Business School 2007 — 2009
MBA
Claremont McKenna College 1998 — 2002
Bachelor of Arts, Philosophy, Politics and Economics
Illinois Mathematics and Science Academy 1995 — 1998
AirWatch by VMware July 2015 - Present
AirWatch May 2011 - Present
Nobile Consulting April 2011 - Present
Primedia April 2010 - April 2011
Focus Receivables Management February 2008 - March 2010
American Phone Services November 1997 - March 2007
OnLine Verification October 1994 - October 1997
UTAT 1990 - 1994
Skills
SQL Server 2000-2008, SQL Tuning, Query Optimization, SSIS, Microsoft SQL Server, Database Administration, Business Intelligence, SQL, .NET, Crystal Reports, Database Design, Databases, Agile Methodologies, SharePoint, Data Warehousing, Unix, C#, JavaScript, Cloud Computing, Visio, Visual Basic, TCP/IP, SSRS, Windows, Scrum, Web Applications, ASP.NET, SDLC, XML, Web Development, SOA, jQuery, T-SQL, CRM, HTML, IIS, IT Management, E-commerce, TFS, Visual Studio, Software Development, Security, VB.NET, Web Services, ASP.NET MVC, Architectures, Requirements Gathering, Enterprise Architecture, OOP, Software Project...
Education
Università degli Studi di Trieste 1983 — 1987
Statistics, Statistics, computer science
Università degli Studi di Trieste
The Firm of Johnson, Morgan & White November 2014 - Present
Dooley & Dooley, LLP January 2014 - Present
Szabo Associates January 2012 - February 2014
Dooley & Dooley, Inc. February 2000 - January 2012
Focus Receivables Management February 2010 - July 2011
GC Services 2007 - 2009
Client Services Incorporated 2004 - 2004
NCO Financial Services January 2000 - December 2002
Milliken & Michaels October 1995 - December 2000
Skills
Collection Training, Receivables Management, Skip Tracing, Management, Staff Development, Customer Service, Negotiation, Sales Management, Training, Sales Operations, Team Building, Sales Process, Sales, Lead Generation, Operations Management, Leadership, Call Centers, Process Improvement, Credit, Account Management, Customer Retention, New Business Development, Credit Cards, Forecasting, Finance, Contract Negotiation, Executive Management, Risk Management, Debt Collection
Education
Capella University 2011 — 2015
MBA, Business Administration
Truman State University 1991 — 1995
BA, Political Science
Fort Zumwalt South Sr. High School 1986 — 1990
US Auto Sales June 2013 - Present
Focus Receivables Management April 2010 - May 2013
CompuCredit January 2008 - March 2010
CompuCredit November 2004 - December 2007
TRX August 2002 - November 2004
Hewlett-Packard May 2000 - August 2002
nexgenix July 1999 - April 2000
Skills
Disaster Recovery, SDLC, Vendor Management, Business Analysis, Process Improvement, Program Management, Enterprise Architecture, Product Management, IT Strategy, IT Operations, Data Center, Analysis, Business Intelligence, Integration, IT Management, SharePoint, IT Service Management, CRM, Management, Change Management, PMO, Software Development, ITIL, Outsourcing, Project Management, Telecommunications, Strategy, E-commerce, Security, Team Management, Pre-sales, Leadership, Analytics, Software Project..., Strategic Planning, Risk Management, Consulting, Information Technology, Cloud Computing
Education
University of Georgia - Terry College of Business 1995 — 1999
BBA, Management Information Systems (MIS)
Summit Funding, Inc. May 2015 - Present
Fidelity Investments August 2012 - November 2014
Focus Receivables Management March 2008 - June 2011
Transitional Living Services March 2007 - June 2009
Skills
Loans, Credit, Time Management, Credit Cards, Call Centers, Financial Services, Risk Management, Credit Risk, Finance, Banking, Accounts Receivable, Cash Management, Insurance, Collections, Investments, Sales, Process Improvement, Microsoft Office, Customer Service
Education
Central New Mexico Community College 2006 — 2007
Liberal Arts and Sciences/Liberal Studies
Manzano High school 2002 — 2006
High School Diploma, Regular/General High School/Secondary Diploma Program
CommunityOne Bank Director of OperationsFocus Receivables Management2005 - 2007
Focus Receivables Management 2005 - 2007
Skills
Credit, Credit Cards, Credit Analysis, Credit Risk, Skip Tracing, Risk Management, Banking, Loans, Financial Services, Cash Management, Operations Management, Portfolio Management, Finance, Consumer Lending, Debt Management, Debt Settlement, Loss Mitigation, Accounts Receivable, Call Centers, Financial Analysis, Commercial Lending, Loan Origination, Process Improvement, Payments, Insurance, Mortgage Lending, Financial Risk, Operational Risk, Loan Servicing, Small Business Lending, Operational Risk..., Mortgage Banking, Mortgage Servicing, AML, Relationship Management, Residential Mortgages, Executive Management, Leadership, Management, Commercial Banking, Strategic Planning, Customer Service, Team Building, Vendor Management
Education
Rollins College 1975 — 1979
Bachelor of Arts (BA), History, Political Science, Secondary Education Certificate
Fayetteville Academy 1975 — 1975
High School Diploma, History
The Home Depot September 2014 - Present
The Home Depot February 2013 - Present
Focus Receivables Management February 2012 - February 2013
Custom Built Personal Training June 2008 - February 2011
Sterling Jewelers September 2005 - January 2008
Skills
Call Centers, Customer Service, Coaching, Accounts Payable, Analysis, Customer Satisfaction, Invoicing, Accounts Receivable, Human Resources, Quality Control, New Hire Training, Reporting, Credit Analysis, Leave of Absence..., Kronos Timekeeping, Underwriting
Education
The University of Akron 2002 — 2007
Bachelor of Fine and Applied Arts, Business and Organizational Communication
The University of Akron 2001 — 2007
Bachelor of Applied Arts, Bussiness \Communication
Focus Receivables Management July 2011 - Present
Kelly Engineering Resources May 2011 - July 2011
Johnson Service Group, Inc April 2009 - April 2011
Aerotek August 2008 - February 2009
The Marquin Group October 2007 - August 2008
Hampton University 2006 - 2006
Skills
College Recruiting, Applicant Tracking..., Recruiting, Internet Recruiting, Contract Recruitment, Human Resources, Sourcing, Talent Acquisition, Technical Recruiting, Interviews, Onboarding, Program Management, Temporary Placement, Management, Employee Relations, Benefits Negotiation, Screening Resumes, Cold Calling, Staffing Services, Deferred Compensation, Permanent Placement, Screening, Taleo, Background Checks, Talent Management, New Hire Orientations, Benefits Administration, Hiring, Job Fairs, Temporary Staffing
Education
Hampton University 2003 — 2007
BA, Public Relations, Marketing
Worldpay January 2015 - Present
Verint May 2010 - January 2015
Knology April 2006 - January 2010
Focus Receivables Management February 2005 - April 2006
PepsiAmericas June 2000 - November 2004
Chicago Police Department January 1992 - May 2000
Skills
Troubleshooting, Process Improvement, Integration, Vendor Management, Software Documentation, Call Centers, Microsoft SQL Server, Cross-functional Team..., Quality Assurance, Team Leadership, Enterprise Software, Customer Issue..., Technical Support, Live Recording, Contact Center..., Testing
Education
Loyola University of Chicago 1996 — 2000
BBA, Information Systems Management
Credit Suisse September 2008 - Present
FleetCor May 2008 - August 2008
FleetCor May 2006 - May 2008
Focus Receivables Management February 2005 - May 2006
Chase Merchant Services July 2004 - February 2005
Education
University of South Carolina - Darla Moore School of Business 2002 — 2004
MBA, Finance
Focus Receivables Management August 2012 - Present
Fidelity National Information Services December 2011 - July 2012
ADP July 2009 - December 2011
ADP June 2007 - July 2009
McGladrey December 2005 - April 2007
Skills
Payroll, Account Reconciliation, General Ledger, Accounting, Budgets, Accounts Payable, Auditing, Sarbanes-Oxley Act, Variance Analysis, Financial Statements, Benefits Administration, Financial Reporting
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Masters, Accounting and Financial Management
DeVry University 2006 — 2008
Master's degree, Accounting and Financial Management
high school 1991 — 1995
Master's degree in Accounting & Financial Management, College/University Preparatory and Advanced High School/Secondary Diploma Program
Omnitracs May 2014 - Present
Global Aviation Holdings December 2013 - April 2014
Focus Receivables Management July 2013 - December 2013
GT Software September 2011 - April 2013
Norfolk Southern October 2010 - August 2011
Printpack, Inc. September 2008 - February 2009
Prommis Solutions June 2008 - September 2008
TransCore October 2005 - February 2008
ABCO Environmental October 2002 - February 2005
Equity Office Properties Trust February 2001 - October 2002
Skills
Active Directory, Technical Support, System Administration, Windows Server, Incident Management, VMware Infrastructure, Troubleshooting, Linux, VMware, Disaster Recovery, Servers, Data Center, Windows 7, SharePoint, Hardware, Network Security, Microsoft Exchange, Software Documentation, VMware ESX, Microsoft SQL Server, Information Technology, Networking, System Deployment, Virtualization, Operating Systems, VPN, Network Administration, TCP/IP, DNS, Firewalls, DHCP, Help Desk Support, Cisco Technologies
Education
DeVry University 1997 — 2002
BS, Computer Information Systems
DeVry University
Bachelor's degree, Information Technology
Focus Receivables Management March 2014 - Present
Prodigy Point Centerville January 2013 - September 2013
La'Kel Enterprises & Consulting Firm September 2012 - September 2013
Marietta City Schools October 2009 - December 2012
Haggin Marketing June 2007 - July 2009
Skills
Email Marketing, Customer Service, Advertising, Microsoft Office, Social Media, Program Management, Social Media Marketing, Training, Budgets, Sales, Time Management, Management, Teaching, Research
Education
Morris Brown College 1998 — 2007
Bachelor's Degree, Organizational Leadership
Morris Brown College 1998 — 2003
B.S., Biology/Business Management
TSS Photography March 2012 - Present
Army National Guard August 2008 - January 2011
RYLA Inc. November 2009 - May 2010
Focus Receivables Management May 2009 - October 2009
Army National Guard October 1999 - August 2008
Skills
Security Clearance, Military, HAZMAT, Practitioner, Risk Management, Risk Analysis, Typing, Medicaid, Problem Solving, AutoCAD, JavaScript, Technical Drawing, Surveying, Attention To Detail, Customer Service, Pre-sales Technical..., Direct Sales, Graphic Design, Photoshop, Adobe Creative Suite
Education
American InterContinental University 2010 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Jacksonville State University 2002 — 2008
BA, Drawing/Painting
Emerson Climate Technologies September 2011 - Present
CompuCredit May 2008 - March 2010
CompuCredit March 2005 - May 2008
Focus Receivables Management July 2003 - October 2004
National Asset Management September 2002 - June 2003
Skills
Recruiting, Management, Training, Leadership, Coaching, Project Management, Employee Benefits, Data Entry, Finance, Financial Services, Microsoft Word, Microsoft Excel, Data Analysis, Credit, Financial Analysis, Vendor Management, Financial Reporting, Insurance, Budgets, Outlook, Forecasting, Process Improvement, Risk Management, Banking, Relationship Management, Cash Management, Customer Service, Call Center, Time Management, Refrigeration, Customer Contact, Remote Troubleshooting
Education
Jackson State University 1992 — 1998
Mathematic
Bay Springs High 1989 — 1992
Focus Receivables Management August 2006 - Present
Asset Management Outsourcing, Inc. May 2003 - July 2006
W.H. Smith Company December 1995 - March 2003
Skills
Financial Analysis, Risk Management, Process Improvement, Analysis, Budgets, Credit, Credit Cards, Vendor Management, Microsoft Excel, Operations Management, Strategic Planning, Financial Services, Team Building, Leadership, Accounting, Accounts Receivable
Education
Chattahoochee Technical College 2003 — 2003
Accounting and Finance
Focus Receivables Management February 2012 - September 2012
Community Loans January 2011 - November 2011
CompuCredit June 2005 - March 2010
COMPUCREDIT CORP June 2005 - March 2010
OSI PORTFOLIO SERVICE, LLC May 2002 - August 2004
Skills
Call Center, Credit, Credit Cards, Customer Service, Sales, Financial Services, Payments, Account Management, Customer Retention, Customer Satisfaction, Banking, Loans, Finance, Forecasting, Insurance
Education
Southern Arkansas University 1994 — 1997
B.Sc, Agribusiness
Southern Arkansas University 1994 — 1997
Bachelor of Science, Agribusiness; Finance
Cox Media May 2013 - Present
Asset Management Professionals March 2012 - December 2012
Focus Receivables Management November 2008 - March 2012
Skills
Credit, Financial Services, Risk Management, Leadership, Customer Service, Management, Financial Analysis, Call Centers, Strategic Planning, Microsoft Excel, Microsoft Office, Process Improvement, Credit Cards, Accounts Receivable
Education
American InterContinental University-South Florida 2000 — 2002
Bachelor of Science (B.S.), Information Technology
Emory Healthcare December 2014 - Present
Kaiser Permanente January 2011 - December 2014
Regency Hospital Company February 2007 - September 2010
Focus Receivables Management September 2004 - February 2007
Skills
Budgets, Invoicing, Analysis, Management, PeopleSoft, Journal Entries, Accounts Receivable, Auditing, Crystal Reports, Ad Hoc Reporting, General Ledger, Accounting, Accounts Payable, Financial Reporting, Great Plains Software, Blackline Accounting..., Ceridian Payroll Reports, Financial Statements, P&L Analysis, Cash Management, Fixed Asset Management, OnBase Viewer
Education
DeVry University-Georgia 2000 — 2004
Bachelor of Arts (BA), Accounting
Convergent Outsourcing Inc. February 2015 - Present
Convergent July 2013 - Present
Focus Receivables Management August 2008 - July 2013
Nationwide Credit, Inc. 2006 - 2008
Nationwide Credit, Inc. 2001 - 2006
Skills
Credit Cards, Training & Development, Results Oriented, Credit Analysis, Strategic Planning, Workforce Management, Management, Executive Management, Financial Services, Finance, Credit Risk, Portfolio Management, Budgets, Skip Tracing, Financial Analysis, Banking, Collections, Outsourcing, Goal Oriented, Call Centers, Training, Customer Retention, Mortgage Lending, Cash Management, Leadership, Loss Mitigation, Vendor Management
Education
Florida Atlantic University 2001 — 2004
Business Administration, Management and Operations
US Auto Sales October 2013 - Present
Focus Receivables Management February 2012 - October 2013
Financial Asset Management Systems 2006 - February 2012
NCO Financial Systems 1996 - 1999
Skills
Call Center, Collections, A+ Certified, Network Administration, Microsoft Excel, Vendor Management, Call Centers, Credit Cards, Software Documentation, Microsoft Office, Process Improvement, Troubleshooting, Leadership, Team Building, SharePoint, Office Management, Credit, Team Leadership, Customer Service, Computer Hardware, Disaster Recovery, Operations Management, Management, Microsoft Word
Education
Oglethorpe University 1997 — 1998
MCP, Networking
Focus Receivables Management July 2006 - Present
Focus Receivables Management January 2006 - Present
NCO FINANCIAL SYSTEMS, INC., RMA, INC January 1992 - January 2006
Education
Canisius College
Bachelor of Arts, Business Administration
Centers for Disease Control and Prevention January 2014 - Present
Army National Guard February 2012 - Present
Allied Barton Securtiy October 2012 - January 2014
Focus Receivables Management September 2011 - December 2011
Pier 1 Imports July 2010 - September 2011
Jimmy Jazz July 2010 - September 2011
Man Alive December 2007 - July 2009
Skills
Negotiation
Education
Georgia Gwinnett College 2015 — 2019
B.S.N, Registered Nursing/Registered Nurse
Columbus State University
Electrical Engineering, 2 year
Focus Receivables Management September 2013 - Present
Education
Miller-Motte Technical College-North Charleston
Focus Receivables Management 2014 - Present
SolomonEdwards January 2012 - January 2013
ClearPoint (CredAbility) November 2006 - June 2011
Bank of America (MBNA Marketing Systems) January 1999 - January 2006
Skills
Marketing, Mortgage Servicing, Customer Service, Credit, Loss Mitigation, Account Management, Sales Management, Team Management, Microsoft Word, Debt Management, Microsoft Excel, PowerPoint, Call Center..., B2B, Collections, Foreclosure Review, FHA/VA Underwriting, HAMP & HARP Guidelines, Fannie Mae & Freddie..., Compliance, Mortgage Lending, AML, KYC, Anti Money Laundering, Money Laundering, USA PATRIOT Act, BSA, OFAC, Team Building, Training Delivery, SAR development, Fraud Detection, Investigation, Mortgage Banking, Due Diligence, Loan Origination, Loan Servicing, RESPA, Legal Compliance, Standards Compliance, Credit Analysis, Terrorist Financing, Forecasting, Loans, Finance, Financial Analysis, Financial Services, Leadership, New Business Development, Nonprofits
Education
Morehouse College 1986 — 1990
Bachelor of Arts, Business Administration, Management and Operations, Concentration: Marketing
The Citizens Bank August 2008 - Present
Studstill Law Firm August 2006 - August 2008
CopyFax Inc. 2005 - 2006
Focus Receivables Management 2003 - 2005
Skills
Financial Analysis, Retail Banking, Commercial Lending, Financial Risk, Cash Management, Portfolio Management, Risk Management, Small Business Lending, Financial Reporting, Cross Selling, Credit Cards
Education
Cuyahoga Community College 1975 — 1977
Accounting
North Olmsted Senior High School
Business/Accounting Major