Convergys/Microsoft Company
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Convergys/Microsoft Employees
Employee
Years
Job
Industry
Talon Day Talon Day's Convergys/Microsoft Experience March 2013 - August 2013
Job Customer Care Professional Relationship Care at American Express
Industry Financial Services
Experience
American Express August 2013 - Present
Convergys/Microsoft March 2013 - August 2013
National Agents Alliance January 2012 - December 2012
Emerald Edges Inc March 2007 - December 2010
Corporation of the President - Especially for Youth (EFY) Program July 2008 - July 2008
Mountain West Computers August 2007 - March 2008
Convergys Inc./Key Bank November 2005 - June 2007
The Church of Jesus Christ of Latter-day Saints October 2003 - October 2005
Skills
Portfolio Management, Cost Efficiency, Investments, Business Planning, Management, Teamwork, Strategic Financial..., Market Research, Real Estate, Financial Markets, Small Business, Trading, Security, CRM, Customer Service, Business Efficiency, New Business Development, Small Business..., Economics, Finance, Managerial Finance, Landscaping, Landscape Management, Landscape Maintenance, Landscape Design, Econometrics, Organization, Efficiency, Team Management, Team Building, Business Analysis, Computer Repair, Computer Hardware, Professional, Technical Skills, Outstanding..., Operational Efficiency, Team Leadership, Team-oriented, Employee Management, Small Business Marketing, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Powerpoint, Microsoft Publisher, Proficient Typing Skills, Financial Services, Life Insurance, Annuity Sales
Education
Southern Utah University 2005 — 2009
Bachelors, Economics, Minor in Finance
American Express August 2013 - Present
Convergys/Microsoft March 2013 - August 2013
National Agents Alliance January 2012 - December 2012
Emerald Edges Inc March 2007 - December 2010
Corporation of the President - Especially for Youth (EFY) Program July 2008 - July 2008
Mountain West Computers August 2007 - March 2008
Convergys Inc./Key Bank November 2005 - June 2007
The Church of Jesus Christ of Latter-day Saints October 2003 - October 2005
Skills
Portfolio Management, Cost Efficiency, Investments, Business Planning, Management, Teamwork, Strategic Financial..., Market Research, Real Estate, Financial Markets, Small Business, Trading, Security, CRM, Customer Service, Business Efficiency, New Business Development, Small Business..., Economics, Finance, Managerial Finance, Landscaping, Landscape Management, Landscape Maintenance, Landscape Design, Econometrics, Organization, Efficiency, Team Management, Team Building, Business Analysis, Computer Repair, Computer Hardware, Professional, Technical Skills, Outstanding..., Operational Efficiency, Team Leadership, Team-oriented, Employee Management, Small Business Marketing, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Powerpoint, Microsoft Publisher, Proficient Typing Skills, Financial Services, Life Insurance, Annuity Sales
Education
Southern Utah University 2005 — 2009
Bachelors, Economics, Minor in Finance
Ryan Logan Ryan Logan's Convergys/Microsoft Experience January 2002 - April 2004
Job Systems Administrator at McInnes Cooper
Industry Law Practice
Experience
McInnes Cooper June 2007 - Present
LAN Quest Ltd. December 2006 - June 2007
Insolvency Software Systems April 2004 - December 2006
Convergys/Microsoft January 2002 - April 2004
Skills
Microsoft Exchange, Blackberry Enterprise..., Active Directory, Windows Server, VMware, Troubleshooting, HP Proliant, Disaster Recovery, ITIL, Networking, Backup Exec, Network Administration, Information Technology, Computer Hardware, Microsoft SQL Server, HP EVA, HP Procurve Networking, Virtualization, SharePoint, Citrix, System Administration, Security, TCP/IP, Storage, Project Planning, Veeam, IT Management, Powershell, Trend Micro, VPN, Servers, Data Center, Computer Security, Technical Support, Group Policy, Lync, SCCM, IT Service Management, DNS, Storage Area Networks, HP Server Hardware, Network Security, Wireless Networking
Education
Nova Scotia Community College 1999 — 2001
CST, Computer Electronics/Computer Networking
Microsoft
MCITP, Enterprise Administrator
McInnes Cooper June 2007 - Present
LAN Quest Ltd. December 2006 - June 2007
Insolvency Software Systems April 2004 - December 2006
Convergys/Microsoft January 2002 - April 2004
Skills
Microsoft Exchange, Blackberry Enterprise..., Active Directory, Windows Server, VMware, Troubleshooting, HP Proliant, Disaster Recovery, ITIL, Networking, Backup Exec, Network Administration, Information Technology, Computer Hardware, Microsoft SQL Server, HP EVA, HP Procurve Networking, Virtualization, SharePoint, Citrix, System Administration, Security, TCP/IP, Storage, Project Planning, Veeam, IT Management, Powershell, Trend Micro, VPN, Servers, Data Center, Computer Security, Technical Support, Group Policy, Lync, SCCM, IT Service Management, DNS, Storage Area Networks, HP Server Hardware, Network Security, Wireless Networking
Education
Nova Scotia Community College 1999 — 2001
CST, Computer Electronics/Computer Networking
Microsoft
MCITP, Enterprise Administrator
Andrea Mate Andrea Mate's Convergys/Microsoft Experience 2001 - 2003
Job Regional Manager at Sonora Concepts Integration, Inc.
Industry Computer Hardware
Experience
Sonora Concepts Integration, Inc. April 2005 - Present
Intuit October 2003 - April 2004
Convergys/Microsoft 2001 - 2003
A.D.O.T.-M.V.D. August 1984 - December 1991
Skills
Customer Service, Operations Management, Troubleshooting, Retail, Management, Inventory Management, Integration, Microsoft Excel, Payroll, Accounting, System Administration, Customer Relations, IT Service Management, Accounts Payable, Microsoft Office, Office Management, Administration, Business Management, Editing, Logistics, Wholesale, Quattro Pro, Motor Vehicle, Investment Properties, Business Correspondence, Import Export, Graphic Design, Database Design, Access, Computer Hardware, Computer Repair, Computer Software..., International Logistics, Export, QuickBooks
Education
University of Arizona, Eller College of Management 1992 — 1996
B.S.B.A., H.R. Management
Pima Community College
Sonora Concepts Integration, Inc. April 2005 - Present
Intuit October 2003 - April 2004
Convergys/Microsoft 2001 - 2003
A.D.O.T.-M.V.D. August 1984 - December 1991
Skills
Customer Service, Operations Management, Troubleshooting, Retail, Management, Inventory Management, Integration, Microsoft Excel, Payroll, Accounting, System Administration, Customer Relations, IT Service Management, Accounts Payable, Microsoft Office, Office Management, Administration, Business Management, Editing, Logistics, Wholesale, Quattro Pro, Motor Vehicle, Investment Properties, Business Correspondence, Import Export, Graphic Design, Database Design, Access, Computer Hardware, Computer Repair, Computer Software..., International Logistics, Export, QuickBooks
Education
University of Arizona, Eller College of Management 1992 — 1996
B.S.B.A., H.R. Management
Pima Community College
Roshonda Woods Roshonda Woods's Convergys/Microsoft Experience November 2005 - December 2006
Job Customer Service Supervisor of Accounts at Reliant
Industry Oil & Energy
Experience
Reliant October 2006 - Present
Convergys/Microsoft November 2005 - December 2006
Allied Barton March 2005 - October 2005
Skills
Customer Service
Education
Lone Star College System 2012 — 2015
Reliant October 2006 - Present
Convergys/Microsoft November 2005 - December 2006
Allied Barton March 2005 - October 2005
Skills
Customer Service
Education
Lone Star College System 2012 — 2015
Scott Ceraso Scott Ceraso's Convergys/Microsoft Experience 2000 - 2008
Job Customer Success Manager at Workfront
Industry Management Consulting
Experience
Workfront, Inc. 2014 - Present
InsideSales.com 2012 - 2014
ModusLink Corporation 2008 - 2012
Convergys/Microsoft 2000 - 2008
AccessData Corporation 1999 - 2000
2021.INTERACTIVE 1997 - 1999
Skills
Key Account Management, Client Development, Strategic Partnerships, Supply Chain Management, Account Management, Operations Management, Process Improvement, Outsourcing, Marketing Communications, eCommerce Business, Business, Non-profit..., Community Outreach, CRM, Management, Negotiation, Lead Generation, B2B, Leadership, Marketing Strategy, Change Management, E-commerce, Business Development, Customer Satisfaction, Salesforce.com, Sales, SaaS, Customer Experience, Marketing, Analytics
Education
Brigham Young University 1991 — 1994
Bachelor of Business Administration (BBA)
Workfront, Inc. 2014 - Present
InsideSales.com 2012 - 2014
ModusLink Corporation 2008 - 2012
Convergys/Microsoft 2000 - 2008
AccessData Corporation 1999 - 2000
2021.INTERACTIVE 1997 - 1999
Skills
Key Account Management, Client Development, Strategic Partnerships, Supply Chain Management, Account Management, Operations Management, Process Improvement, Outsourcing, Marketing Communications, eCommerce Business, Business, Non-profit..., Community Outreach, CRM, Management, Negotiation, Lead Generation, B2B, Leadership, Marketing Strategy, Change Management, E-commerce, Business Development, Customer Satisfaction, Salesforce.com, Sales, SaaS, Customer Experience, Marketing, Analytics
Education
Brigham Young University 1991 — 1994
Bachelor of Business Administration (BBA)
Brittany Frye Brittany Frye's Convergys/Microsoft Experience June 2012 - August 2013
Job Customer service rep at Convergys/Microsoft
Industry Computer Software
Experience
CVS Health September 2013 - Present
Convergys/Microsoft June 2012 - August 2013
Education
Columbia College
Psychology
CVS Health September 2013 - Present
Convergys/Microsoft June 2012 - August 2013
Education
Columbia College
Psychology
Nitin Vishnu Hegde Nitin Vishnu Hegde's Convergys/Microsoft Experience December 2010 - February 2011
Job Instrumentation & Control Systems Engineer at AECOM
Industry Oil & Energy
Experience
AECOM January 2015 - Present
URS Corporation January 2014 - January 2015
Old Dominion University/ Applied Research Center at Thomas Jefferson National Accelerator Laboratory August 2011 - January 2014
Accord Software & Systems Pvt.Ltd February 2011 - August 2011
Convergys/Microsoft December 2010 - February 2011
Skills
Labview, Signal Processing, Embedded Systems, Simulations, SCADA, Process Automation, Instrumentation, Programming, Emerson Ovation, SLC500, LaTeX, JavaScript, Orcad, Visual Basic, Simulink, AutoCAD, Matlab, HTML, PLC Programming, Control Systems Design, SPICE, Avionics, Electrical Engineering, Cadence, DO160, MIL-STD-217F, SAE-AE4L-87-3, MIL-470B, DO704B, Material..., LabVIEW, Automation
Education
Old Dominion University 2011 — 2013
Master's degree, Electrical and Computers Engineering
BNM Institute of Technology 2006 — 2010
Bachelors, Telecommunications Engineering
AECOM January 2015 - Present
URS Corporation January 2014 - January 2015
Old Dominion University/ Applied Research Center at Thomas Jefferson National Accelerator Laboratory August 2011 - January 2014
Accord Software & Systems Pvt.Ltd February 2011 - August 2011
Convergys/Microsoft December 2010 - February 2011
Skills
Labview, Signal Processing, Embedded Systems, Simulations, SCADA, Process Automation, Instrumentation, Programming, Emerson Ovation, SLC500, LaTeX, JavaScript, Orcad, Visual Basic, Simulink, AutoCAD, Matlab, HTML, PLC Programming, Control Systems Design, SPICE, Avionics, Electrical Engineering, Cadence, DO160, MIL-STD-217F, SAE-AE4L-87-3, MIL-470B, DO704B, Material..., LabVIEW, Automation
Education
Old Dominion University 2011 — 2013
Master's degree, Electrical and Computers Engineering
BNM Institute of Technology 2006 — 2010
Bachelors, Telecommunications Engineering
Andrew Hjorth Andrew Hjorth's Convergys/Microsoft Experience March 2001 - October 2002
Job Dealer Representative at Latham International
Industry Information Technology and Services
Experience
Latham International March 2015 - Present
NCR Corporation July 2013 - March 2015
NCR Corporation April 2012 - June 2013
NCR Corporation September 2011 - April 2012
NCR Corporation March 2009 - September 2011
NCR Corporation May 2008 - March 2009
NCR Corporation June 2006 - April 2008
Brigham Young University October 2002 - June 2006
Convergys/Microsoft March 2001 - October 2002
Wasatch Petroleum/Maple Service October 1997 - February 2000
Skills
Troubleshooting, Computer Hardware, Windows, Cisco, Linux, Outstanding Customer..., Product Life Cycle..., Technical Writing, Customer Service, Cisco Technologies, Customer Satisfaction, Hardware, XP, Process Improvement, Networking, Software Installation, Windows XP, Service Delivery, Technical Support, Vendor Management
Education
University of Phoenix 2002 — 2004
BS, Information Tech.
Latham International March 2015 - Present
NCR Corporation July 2013 - March 2015
NCR Corporation April 2012 - June 2013
NCR Corporation September 2011 - April 2012
NCR Corporation March 2009 - September 2011
NCR Corporation May 2008 - March 2009
NCR Corporation June 2006 - April 2008
Brigham Young University October 2002 - June 2006
Convergys/Microsoft March 2001 - October 2002
Wasatch Petroleum/Maple Service October 1997 - February 2000
Skills
Troubleshooting, Computer Hardware, Windows, Cisco, Linux, Outstanding Customer..., Product Life Cycle..., Technical Writing, Customer Service, Cisco Technologies, Customer Satisfaction, Hardware, XP, Process Improvement, Networking, Software Installation, Windows XP, Service Delivery, Technical Support, Vendor Management
Education
University of Phoenix 2002 — 2004
BS, Information Tech.
Beth Blades's Convergys/Microsoft Experience July 1997 - April 1999
Job Regulatory Manager for Flavor, Knowledge Based Portfolio Manager, at Givaudan
Industry Food & Beverages
Experience
Givaudan November 2010 - Present
Givaudan Flavors November 2010 - Present
Convergys/Microsoft July 1997 - April 1999
Milk Marketing November 1992 - November 1998
Education
Boston University
BS, Biology
Givaudan November 2010 - Present
Givaudan Flavors November 2010 - Present
Convergys/Microsoft July 1997 - April 1999
Milk Marketing November 1992 - November 1998
Education
Boston University
BS, Biology
Suruchi Vaid's Convergys/Microsoft Experience May 2006 - January 2010
Job Windows administrator
Industry Information Technology and Services
Experience
Bank of America February 2012 - January 2015
Bank of America January 2010 - January 2012
Convergys/Microsoft May 2006 - January 2010
Convergys/Microsoft August 2004 - April 2006
Skills
Active Directory, Powershell, Windows Server 2003, Windows Server 2008, SQL Server, Windows Server, Servers, DNS, Microsoft SQL Server, IIS, Microsoft Exchange, Visio, DHCP, SCCM, Hyper-V, VMware ESX, Cluster, Group Policy, Windows, ITIL, Network Administration, VMware, Technical Support, Red Hat Linux, Troubleshooting, Virtualization, IT Service Management, Disaster Recovery, High Availability, IT Operations, Vendor Management, Infrastructure, Enterprise Software, Service Delivery, Management, Microsoft Technologies, Windows 7, Leadership, System Administration, Requirements Analysis, Operating Systems, SQL, Solution Architecture, Incident Management, Data Center, SharePoint, Networking, Microsoft Cluster
Education
Delhi University
B.Sc, Comp Sc, Physics, Maths
Guru Gobind Singh Indraprastha University
MCA, Computer Application
Bank of America February 2012 - January 2015
Bank of America January 2010 - January 2012
Convergys/Microsoft May 2006 - January 2010
Convergys/Microsoft August 2004 - April 2006
Skills
Active Directory, Powershell, Windows Server 2003, Windows Server 2008, SQL Server, Windows Server, Servers, DNS, Microsoft SQL Server, IIS, Microsoft Exchange, Visio, DHCP, SCCM, Hyper-V, VMware ESX, Cluster, Group Policy, Windows, ITIL, Network Administration, VMware, Technical Support, Red Hat Linux, Troubleshooting, Virtualization, IT Service Management, Disaster Recovery, High Availability, IT Operations, Vendor Management, Infrastructure, Enterprise Software, Service Delivery, Management, Microsoft Technologies, Windows 7, Leadership, System Administration, Requirements Analysis, Operating Systems, SQL, Solution Architecture, Incident Management, Data Center, SharePoint, Networking, Microsoft Cluster
Education
Delhi University
B.Sc, Comp Sc, Physics, Maths
Guru Gobind Singh Indraprastha University
MCA, Computer Application
Amanpreet Singh's Convergys/Microsoft Experience July 2004 - July 2007
Job Business Development Director at Tata Consultancy Services
Industry Information Technology and Services
Experience
Tata Consultancy Services July 2014 - Present
Tata Consultancy Services January 2012 - July 2014
Tata Consultancy Services July 2010 - December 2011
Tata Consultancy Services July 2009 - June 2010
Tata Consultancy Services August 2007 - April 2009
Convergys/Microsoft July 2004 - July 2007
HFCL February 2004 - July 2004
Skills
Business Analysis, ITIL, Customer Relations, Service Delivery, IT Service Management, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Delivery, Solution Design, Vendor Management, Client Relationship..., Billing, Customer Service, Managed Services, Service Design, Solution Architecture, Project Management, CRM, Business Development, Global Delivery, Incident Management, Transition Management, Change Management, Requirements Gathering, Pre-sales, Requirements Analysis, Outsourcing, IT Strategy, Software Project..., Management, Offshoring, Team Management, IT Outsourcing, SDLC
Education
Kurukshetra University 2000 — 2001
PGDCA, Computer Applications
DAV College, Sector 10, Chandigarh 1997 — 2000
B.Sc, English, Physics, Chemistry
Shivalik Public School, sector 42, Chandigarh 1993 — 1995
10th, Computers, Maths, Sciences, Punjabi and English
Tata Consultancy Services July 2014 - Present
Tata Consultancy Services January 2012 - July 2014
Tata Consultancy Services July 2010 - December 2011
Tata Consultancy Services July 2009 - June 2010
Tata Consultancy Services August 2007 - April 2009
Convergys/Microsoft July 2004 - July 2007
HFCL February 2004 - July 2004
Skills
Business Analysis, ITIL, Customer Relations, Service Delivery, IT Service Management, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Delivery, Solution Design, Vendor Management, Client Relationship..., Billing, Customer Service, Managed Services, Service Design, Solution Architecture, Project Management, CRM, Business Development, Global Delivery, Incident Management, Transition Management, Change Management, Requirements Gathering, Pre-sales, Requirements Analysis, Outsourcing, IT Strategy, Software Project..., Management, Offshoring, Team Management, IT Outsourcing, SDLC
Education
Kurukshetra University 2000 — 2001
PGDCA, Computer Applications
DAV College, Sector 10, Chandigarh 1997 — 2000
B.Sc, English, Physics, Chemistry
Shivalik Public School, sector 42, Chandigarh 1993 — 1995
10th, Computers, Maths, Sciences, Punjabi and English
Pranay Sharma's Convergys/Microsoft Experience May 2004 - September 2004
Job Technical Team Lead at Manulife
Industry Music
Experience
Manulife September 2014 - Present
Citi June 2011 - August 2014
Davis + Henderson (Verax) November 2010 - June 2011
Future Strategies Inc May 2007 - October 2010
Quick Web Design Solutions September 2006 - March 2007
Advance Micro Synergy Group June 2005 - July 2006
Perfect Solutions BPO October 2004 - May 2005
Convergys/Microsoft May 2004 - September 2004
HCL Infosystems Ltd May 2003 - September 2003
Skills
ASP.NET, C#, Microsoft SQL Server, SQL, XML, MySQL, IIS, HTML, jQuery, CSS, JavaScript, Visual Studio Team..., Web Development, .NET, AJAX, Software Development, WCF, Web Services, ASP, Visual Studio, T-SQL, OOP, Design Patterns, ADO.NET
Education
Sheridan College 2006 — 2007
Interactive Multimedia, Computer Science
Delhi University 2002 — 2005
B.Sc (Hons), Computer Science
Manulife September 2014 - Present
Citi June 2011 - August 2014
Davis + Henderson (Verax) November 2010 - June 2011
Future Strategies Inc May 2007 - October 2010
Quick Web Design Solutions September 2006 - March 2007
Advance Micro Synergy Group June 2005 - July 2006
Perfect Solutions BPO October 2004 - May 2005
Convergys/Microsoft May 2004 - September 2004
HCL Infosystems Ltd May 2003 - September 2003
Skills
ASP.NET, C#, Microsoft SQL Server, SQL, XML, MySQL, IIS, HTML, jQuery, CSS, JavaScript, Visual Studio Team..., Web Development, .NET, AJAX, Software Development, WCF, Web Services, ASP, Visual Studio, T-SQL, OOP, Design Patterns, ADO.NET
Education
Sheridan College 2006 — 2007
Interactive Multimedia, Computer Science
Delhi University 2002 — 2005
B.Sc (Hons), Computer Science
A. Nadine Kirkland's Convergys/Microsoft Experience April 1998 - May 2012
Job The Cruise Planner Travel Consultant
Industry Leisure, Travel & Tourism
Experience
Cruise Planners December 2013 - Present
NetCracker / Convergys April 1998 - December 2012
Convergys / NetCracker April 1998 - December 2012
Convergys/Microsoft April 1998 - May 2012
Skills
System Administration, Business Analysis, Service Delivery, MS Project, Project Planning, Integration, Requirements Analysis, Telecommunications, Process Improvement, User Acceptance Testing, Quality Assurance, Software Project..., Process Improvement..., Process Improvement..., Process Quality..., Systems Analysis, SDLC, Requirements Gathering, Business Process, Visio, PMP, Business Requirements, Software Documentation, PMO, Project Management, Vendor Management, Testing
Education
University of Miami - School of Business 1984 — 1986
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of South Florida - College of Business Administration
Biology, General
Cruise Planners December 2013 - Present
NetCracker / Convergys April 1998 - December 2012
Convergys / NetCracker April 1998 - December 2012
Convergys/Microsoft April 1998 - May 2012
Skills
System Administration, Business Analysis, Service Delivery, MS Project, Project Planning, Integration, Requirements Analysis, Telecommunications, Process Improvement, User Acceptance Testing, Quality Assurance, Software Project..., Process Improvement..., Process Improvement..., Process Quality..., Systems Analysis, SDLC, Requirements Gathering, Business Process, Visio, PMP, Business Requirements, Software Documentation, PMO, Project Management, Vendor Management, Testing
Education
University of Miami - School of Business 1984 — 1986
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of South Florida - College of Business Administration
Biology, General
Anthony Allgood's Convergys/Microsoft Experience August 2000 - November 2003
Job screening/support at CenturyLink
Industry Telecommunications
Experience
CenturyLink December 2003 - Present
Convergys/Microsoft August 2000 - November 2003
Skills
Call Centers, Troubleshooting, Telephony, Telecommunications
Education
Salt Lake Community College
CenturyLink December 2003 - Present
Convergys/Microsoft August 2000 - November 2003
Skills
Call Centers, Troubleshooting, Telephony, Telecommunications
Education
Salt Lake Community College